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Insight User Manual - Security Company Melbourne

1. Main Corridor Browser Status Ready NUM Li Schematic Toolbar Map Item Door e The Insight Toolbar lets you manage your sites and panels page 23 Alarm Group Map Zone Area e The map lets you add elements to your map and to monitor and control these elements in real time page 123 121 Working With Maps To use Insight Schematic you must first import a map of your site or buildings Note You cannot create maps with Insight Edit You must create or scan your map with other software then import the image file into Schematic To import a map 1 In the Insight Toolbar click on the site that will contain the new map lf necessary create a new master site or sub site 2 Choose Import Graphic from the Map menu 3 Navigate to the image file you wish to import 4 Click Open The map is added to the selected site Tip Several sample maps are installed with Insight which can be used to familiarise yourself with Schematic Navigate to the location where you installed Insight then look in the Sample Maps directory Tip You can change the scale of a map that you have imported Select Zoom from the Map menu Tip Once a graphic is imported you can delete or move the original file Insight stores its own copy of the image Tip Schematic can open files in the following formats BMP Bitmap JP
2. Library s ydney Harbour y AA A A y t _ C Custom heyy UE v ater River Stones Sand Vinyl e Play Sounds clear this check box if you do not want to hear a beep as the mouse moves over a launch button e Wallpaper change the appearance of Launch Pad Choose from a library of built in wallpapers or choose your own You can also fade the wallpaper to make it less obtrusive Tip Settings are saved per operator If you log on to launch pad your previously saved settings are restored When launch pad starts no operator is logged in You can still change preferences which will be restored the next time launch pad is started 20 Changing Client Settings xi Server Logging Client You can change Insight settings for your workstation These TIA settings apply universally to all modules on the workstation You must tel Insight the address of the server computer The address can be an IFP address or a NetBIOS name m The server is installed on 1 On the Tools menu click Insight Client Settings This comper E 2 Make your changes A diferent computer 127001 Por 751 3 Click Save or Apply Test Network Encryption Network messages between client and server should be encrypted to T h e setti n g S are prevent spying This setting must match the settings on the server Cipher Blowfish o Server Address not available in Lite Cancel specifies wh
3. in the menu that appears Tick the tenancy or tenancies that the item should belong to Click OK The item will become invisible except to operators sharing one or more common tenancy To make an item visible to all tenancies 1 2 3 4 5 6 T 8 Note You must log in to Insight Operators as installer or an administrator Click tenant Double click any tenancy in the browser pane If there aren t any tenancies defined then the item is already visible to all tenants subject to Operator Type permissions Click members Locate the item in the items tree Panel items are in the sites branch Review filters are in the review branch Operators and workstations are in the security branch Right click the item and choose see all tenancies in the menu that appears Uncheck all the boxes in the belongs to window Click OK This method always works if you are logged on as installer It will work for administrators provided the administrator can see all the tenancies that the item has If there are additional tenancies that the administrator cannot see then the item will remain in those tenancies and hence won t become visible Tip Items are visible to all tenancies by default You only need follow this procedure to remove an item from all tenancies if you had previously assigned it to one 119 To see which items belong to a tenancy You must log in to Insight Operators as installer or an admin
4. Insight uses different colours so you can quickly see if there are edits waiting to be sent to the panel Icon Colour Meanin m Green Panelis up to date There are no edits waiting to be sent to the panel Blue Panel synchronising Programming changes are being exchanged with the panel The number in brackets next to the panel name indicates how many changes are remaining to be sent received 4 Red Panel unsynchronised Offline edits have been made There are programming changes waiting to be written to the panel Tip You can configure Insight to automatically connect to a panel when you make programming changes Go to Panel Properties gt Protocol gt Connection and tick the boxes that say Automatically connect this panel and when programming changes are made Tip If your panel is red unsynchronised you can find all records that are queued for upload or download by opening a new search clicking the only match records marked for upload or download and clicking Find Now without entering any search text 46 PIN Discovered Two user s cannot have the same PIN in the same panel Insight Edit will prevent you from setting a duplicate PIN In addition the user whose PIN was discovered will be asked to change their PIN the next time they use an Elite Terminal in the field Note If the panel is offline then the PIN discovered flag won t be set until the panel is next connected Scheduled User Expiry
5. Paid Feature Insight Operators is part of Insight Professional Demo Edition Operator passwords are bypassed in the demonstration version of Insight 111 Working With Operators x IR Profile Profile Access to Insight modules is restricted to authorised personnel called operators Operators have their own user name and password Operators can be assigned different levels of privilege which determine what operations they can perform Operator Profile Login Name JADMIN A Password AA A cece a Settings ls Z4 D Type Regular Operator Administrator Status Enabled Disabled Administrators Special operators can be created called administrators Administrators are like normal operators but with permanently elevated privileges Installer There is only one installer operator in any Insight installation The installer has all the privileges of an administrator plus the ability to create and delete tenants The installer is invisible to everyone except the installer Task Manager There is only one task manager operator in any Insight installation The account is invisible to everyone except the installer The task manager is a special non logon account which executes any scheduled operation including SCS e Scheduled panel time sync page 39 Scheduled user expiry page 47 Scheduled database archive page 108 Scheduled DVR time sync page 140 9 9
6. Serial Number IP Door Controller Add To Site Encryption Key Connection Settings Panel Server Protocol Installer PIN Warning Enter a name for the panel Enter a unique non zero number in this field The first two digits should be 00 Later on when the panel is upgraded to version 5 you must configure the Insight comms task with this value Enter the panel serial number press MENU 2 on any terminal You must enter the number exactly as it appears including leading zeros Leave this field un ticked Shows the site that will contain the newly enrolled panel Enter the encryption key for this panel exactly 32 digits Later on when the panel is upgraded to version 5 you must configure the Insight comms task with this value Leaving this field blank is equivalent to selecting all zeros Specify the connection method you will use to enrol the panel e Ethernet gt Panel Ethernet UART you cannot select this option when enrolling a version 4 panel e Serial Port gt Panel UART select this option if you are using a direct serial connection between Insight Server and the panel or if you are using a serial to TCP IP protocol converter e g Lantronix e PC Modem gt Panel External Modem choose this option if you wish to use a modem on the Insight Server computer to dial an external modem on the panel e PC Modem gt Panel Internal Modem choose this option if you wish to use a modem on the Ins
7. SCS e SCS e gt e SCS e Panel Licensing Insight Professional includes a licence to enrol one panel To enrol additional panels additional licences are required Contact your Inner Range distributor Workstation Licensing Insight Professional includes a licence to log in from one workstation To enrol additional workstations additional licences are required Contact your Inner Range distributor About Fixed Workstation Licences When you purchase workstation licences they are initially floating As soon as an operator logs on from a new non server workstation the licence becomes locked to that workstation You can manually unlock a licence at the rate of one workstation per week To unlock a workstation licence 1 In Licence Manager select the workstation whose licence you want to release 2 Click Remove To unlock all workstation licences without waiting one week per licence 1 Contact Inner Range who can issue a special key to release all workstation licences The key will function for 48 hours from the time of generation Remote Terminal Services Licensing Insight Professional supports connections to Insight machines over Windows Remote Desktop or Terminal Services There are two types of licences available e Insight Remote Client Licence Allows connection to an Insight computer on the network from a remote computer in order to use Insight The remote computer does not need
8. You can configure users to expire at a certain date and time The expiry information is downloaded into the Control Module which takes care of expiring the user at the appropriate time Typically the panel memory configuration means that only some users can be tagged to expire With Insight you can specify an expiry date for any user To schedule expiry for any user 1 Open the user you wish to tag for expiration 2 Click the Options tab 3 Set the Expiry Date and Expiry time If the month or year fields are set to disable then any month and any year are assumed respectively If the day hour or minute fields ll are disabled by right clicking their spinner controls then today any hour and any minute are assumed respectively 4 Specify the Disabled User Type When the expiry date and time occurs the user will be assigned this user type Note Insight Server must be running for the cardholders to expire If Insight Server isn t running then the users will be expired the next time Insight Server starts Note If the panel is offline then the users aren t expired until the panel is next connected Tip When a user expires the original user type is displayed in the Primary User Type box Tip You can set a common expiry date for a batch of users using the Copy Wizard See page 55 Write Locking Panels Sometimes you may wish to make offline edits but you want the panel to b
9. from the menu that appears Click the Operator Type icon Click the radio button labelled Restrict permissions to this operator type Select the Operator Type you created Click OK to save your changes OOT ON Any permission that isn t granted in the Operator Type will never be allowed on the locked down workstation Any permission that is granted in the Operator Type may be allowed on the locked down workstation depending on the Operator s normal permissions Note You cannot create or edit Operator Types from workstations that have been locked down Warning It is possible to lock yourself out of Insight completely with this feature Use it carefully and make sure you never lock down your system in such a way that you the administrator cannot change permissions from any workstation Operator Permissions To create a new workstation you must have the create permission for workstations To delete a workstation you must have the delete permission for that workstation 116 Working With Tenants Tenant Sample Tenant Tenants let you divide your panel into multiple Ga Profie groups so that only parts of the panel are Profile Identification visible to each group For example a shopping Name Sample Tenant centre might have ten retailers Rather than Description FO installing one panel per retailer a single panel Notes can be used To prevent retailer A from tampering with retailer B s s
10. 107 To schedule an automatic database backup A DO Note Click Schedule In the screen that appears tick the perform scheduled database backup box If necessary specify the location of the backup by clicking the ellipsis button Specify how often to run the backup and on which days and at what time to perform the backup Click OK A new Insight database backup will be created each time the criteria you entered is triggered Insight Server must be running at the appointed time for a scheduled backup to be performed To schedule automatic review archiving 1 2 Nie Note Click Schedule In the screen that appears specify the location of the backup by clicking the ellipsis button Note that archived review and Insight database backups always occur to the same directory Select the review archive schedule tab Tick the perform scheduled database archive box Specify how often to perform the archive what review should be archived and on which days to perform the archive Click OK Review will be moved from the live database to the appropriate yearly review archive each time the criteria you entered is triggered Insight Server must be running at the appointed time for a scheduled archive to be performed To manually restore from a backup 1 Ensure the Restore radio button is selected 2 Specify the backup file you want to restore from You can navigate to
11. 6 Click OK Using The Browser The browser pane in Card Pool Manager shows the status of cards in a card pool and also lets you quickly tag cards as lost or suspended Site Code 240 Available Tuesday September 05 2006 02 54 12 PM Site Code 240 Available No User Tuesday September 05 2006 02 52 05 PM Site Code 240 Available No User Tuesday September 05 2006 02 52 05 PM Site Code 240 Available No User Tuesday September 05 2006 02 52 05 PM The browser pane shows the status of all cards in the currently selected Card Pool The meaning of each column is explained below Heading Description Card Pool Name The name of the pool containing this card Card Number The card number For site code cards this is the decimal card number component without the site code For direct entry cards this is the entire card number in hexadecimal 80 Card Type Either direct entry or site code For site code cards the site code is also displayed in decimal Card Status Available the card is waiting to be assigned In Use the card has been assigned to a cardholder Lost the card has been lost Suspended the card has been suspended Card Assigned To For cards that are in use or lost indicates who the card is assigned to Date Time Last Updated The date and time the status of this card most recently changed Reactivate For cards that are lost or suspended indicates who the card will be assigned to if it is react
12. Management Software for Concept 4000 USER MANUAL For Version 3 2 Software inner range cessososocosososososooososssoossoosocosecosososocosososocosososososocosososocosososocssoosooosecosososocosososososocosososocosososocosocssososeoosossscosesosocosocosooosecosososocosososocosocosososooosososoossoosocosocosocosocosocosooos Insight User Manual Fifth Edition For Insight software version 3 2 1 2 September 19 2007 Copyright 2006 2007 Inner Range Pty Ltd Text and Layout Tim Morris Additional Text Jason Snell Proofing Andy Lam Glen Smith Georgia King Siem Shankar Chandrabose A colour version of this guide is available in electronic form See the tip on page 16 sessososocosocosososooosososeossoosooosecosososocosososocosesosososocosososooosocosocssoosooosecosososocosocosocosocosososocosososocosocosososeoosoosscoseoosocosocosooosocosososocosososososocosososooosososecssoosooosocosocosecosocosooos Disclaimer 1 The manufacturer and or its agents take no responsibility for any damage financial loss or injury caused to any equipment property or persons resulting from the correct or incorrect use of the Inner Range system and its peripherals The purchaser assumes all responsibility in the use of the Inner Range system and its peripherals 2 Whilst every effort has been made to ensure the accuracy of this manual Inner Range Pty Ltd assumes no responsibility or liability for any err
13. Operator Permissions To access the Setup dialog the Installer user must be the currently logged in user in Insight 145 Login Tab Item Operator Details Folder to Monitor Tip Description Sets the Insight Operator account which will be used to process the data files This is the folder where the Dynamic User Import Module will monitor for data files from the third party system The default location is the CMS Monitor files folder within Insight The user specified in Operator Details should be set up specifically for use with the Dynamic User Import Module only and limited to having SEE permissions on panel items and CHANGE permissions on users When the Dynamic User Import Module processes data and adds changes user details in Insight this appears next to the corresponding item in Insight Review Options Tab Item Import Type Card Type Card Pool for Cards Lookup Room Digits Not applicable when using Alphabetical keys 146 Description This tells the Dynamic User Import Module which kind of files to look for Windows INI File Version 1 of Hotel PMS Tool format see section on page 150 Use this format when interfacing with a Hotel PMS and where Room Numbers are part of the User data CSV File Version 2 of Hotel PMS Tool format This CSV file format follows the same rules as import of extended user information in Insight edit see page 60 Use this format when interfacing with ERP an
14. Sample Panel 26 10 2005 1 28 05 PM 118 TOL 806 OFF by 41 1 4001 Exit Aux Sample Panel 26 10 2005 1 29 22 PM 123 Al 1 4001 off by Insight Remote Sample Panel 26 10 2005 1 29 22 PM 124 0 Module not initialized FO1 FO1 Sample Panel 26 10 2005 1 30 46 PM 127 Module not initialized FO1 F01 Filter Stack Sample Panel 26 10 2005 1 30 47 PM 128 TOLOG On by 41 1 4001 Exit Gur Sample Panel 26 10 2005 1 30 47 PM 122 41 1 4001 on by Insight Remote Sample Panel 26 10 2005 1 30 49 PM 130 T101 X 06 OFF by 41 1 4001 Exit Aux Sample Panel 26 10 2005 1 31 50 PM 132 Al 1 4001 off by Insight Remote Sample Panel 26 10 2005 1 31 50 PM 133 Module not initialized FO1 FOL Sample Panel 26 10 2005 2 03 54 PM 136 INSTALLER U00001 Pin accepted at TO1 TOL Sample Panel 26 10 2005 2 07 17 PM 137 INSTALLER U00001 Pin accepted at TO1 TOL Sample Panel 26 10 2005 2 11 05 PM 135 INSTALLER U00001 Pin accepted at TO1 TOL 4 Using the Review Toolbar o ES e hu Using the Filter Toolbar Open a new review window Open a saved filter stack Save the current filter stack Show or hide the filter stack Turn auto scroll on or off Create a filtered report Select review archive Add a new filter to the filter stack and stops review processing Starts and stops review processing for this window e ai s LY Clear the current window Disabled if review processing is enabled Review Open a saved filter
15. The playback controls let you switch between live view and recorded playback modes The layout controls let you arrange your video feeds and OSD on screen display Wl O Panels online Paid Feature Insight DVR integration must be licenced separately Insight DVR integration requires Insight Professional 137 About Insight DVR Integration Insight provides true integration with a range of Digital Video Recorders You can choose to view live and recorded camera images directly within Insight You can control PTZ cameras including pan tilt Zoom and iris You can also issue commands directly to cameras and DVRs To add a DVR quick guide A NN Check the list of supported DVRs on the Inner Range web page to make sure your model is supported Set up the DVR and cameras according to the documentation that came with your DVR Enrol the DVR into Insight page 138 If you are using Insight Schematic you can drag cameras and camera presets onto your building floor plans page 126 If you are using Insight to manage alarms you can customise your alarm responses to display camera footage page 95 If you are using a dedicated monitor or hardware multiplexer you can use Insight to remotely control the DVR whilst watching video feeds on your monitor page 144 You can view video feeds and remotely control cameras directly in Insight page 139 Enrolling A New DVR You must enrol a new DVR into Insight before you can
16. in the menu that appears Click Protocol Select the Connection tab Select the Non Permanent Connection radio button Click OK Ai 1 Panel Initiated Connections You can configure your panel to automatically connect to Insight Server via dial up if an alarm occurs The panel will connect in these circumstances 1 An XMIT event occurs There is an IMODEM comms task configured in the panel with outgoing connections enabled page 152 3 There is at least one Insight modem configured to receive incoming calls page 38 Scheduled Connections Insight 3 2 or later Panel Synchronisation You can configure Insight to automatically connect to a Schedule Panel Synchronisation panel on a periodic basis The panel must be configured Panel Synchronicaton for manual connections see top of page and a dial up F Schedule Panel Synchrorisation Via modem connection must be configured page 34 The ind connection will be maintained until a condition you CC specify is satisfied such as all review being received Schedule Task Weekly iat Scheduled connections are configured independently for Every T Weeks s on each panel A D means do nat disconnect Tue J Fri Sun Wed To schedule automatic connection Cancel Apply Help 1 In the Insight toolbar right click the panel you want to configure and choose Schedule Connection in the menu that appears 2 Tick the Schedule Panel Synchron
17. mit Tamper on Zone 4 in rea 2 stTo 3 Tamper on Zone 5 F Ite r 26 02 2004 02 17 49 PM mit Tamper on Zone 5 in rea 3 stTo 26 02 2004 02 17 49 PM Tamper on Zone 6 Stacks 26 02 2004 02 17 49 PM mit Tamper on Zone 6 in rea 3 stTo 26 02 2004 02 77 50 PM Area 1 off by INSTALLER 26 02 2004 02721 53 PM CTO1 Off Line 26 02 2004 09 22 03 PM CTO1 On Line Insight Toolbar Insiaht Review 2 Da Me S He Thing Panel y lis y Access 128k y Source DatefTime Detais Z O Access 128k 26 02 2004 02 05 58 PM DADOS gone invalid Access 128k 26 02 2004 02 05 58 PM NEW YEARS DAY gone invalid Access 128k 26 02 2004 02 05 58 PM WORKING HOURS gone valid Access 128k 26 02 2004 02 05 58 PM DAYLIGHT gone valid Access 128k 26 02 2004 02 06 02 PM INSTALLER Pin accepted at TO3 Access 128k 26 02 2004 02 09 10 PM INSTALLER Pin accepted at TO3 Access 128k 26 02 2004 02 09 16 PM Area 1 on by INSTALLER Access 128k 26 02 2004 02 09 19 PM j Access 128k 26 02 2004 02 09 19 PM Access 128k 26 02 2004 02 09 21 PM Access 128k 26 02 2004 02 09 21 PM a SER Access 128k 26 02 2004 02 09 21 PM Review Windows Review Ready e The Insight Toolbar lets you manage your sites and panels page 23 e Review Windows let you search filter and display review page 85 83 Underlying Concepts Inner Range panels maintain an audit trail of access control and alarm events known as review Depending on the size and configuration of the
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19. 4 Enter the name and text of the help response You can use the formatting tools at the bottom of the window to control text colour size and formatting 5 Click OK a Dd Bold Text Size Small To modify an existing help response o Text Colour MN Background Colour D 1 Open the Alarm Handler window by clicking the alarm count cancel 2 Click the Help Responses button in the toolbar Select the help response you wish to modify Click Edit Make any changes you require Click OK The next time you acknowledge an alarm with this help response attached you will be shown the updated text Se Ol To attach help response to an alarm Open the Alarm Handler window by clicking the alarm count 2 Click the Alarm Responses button in the toolbar Dl 3 Select the alarm response you wish to modify then click Edit The alarm response filter stack is displayed then the alarm response window is opened Select the Options tab Click the Response Help field and select the help response you want displayed Click OK When operator s acknowledge this type of alarm the help text will be displayed in the acknowledge window SIA Working With Operator Responses Operators usually need to enter text when acknowledging alarms Instead of entering free text you can provide templates dealing with common responses that the operator can quickly select To create a new operator response Open the Alarm
20. 6 Click the Save Changes toolbar button to save your changes Note Direct image acquisition is available for devices that support the Windows Image Acquisition WIA interface in Windows XP For other devices and operating systems capture the image to your hard disk first then attach the image To pop up the photo automatically when the user badges their card See working with alarm responses on page 92 To print an ID badge without starting Photo ID Open the user for editing Click the Employee tab Click the Print Badge button h If more than one card template is defined you will be asked to choose a template In the print dialog that appears click Print a cake era Paid Feature To print ID badges you must have a licence for Insight Photo ID 63 To remove a photograph from a user Open the user for editing Click the Employee tab Click the Remove Photo button O Click the Save Changes toolbar button to save your changes PS Panel Memory Configurations Each Inner Range panel has a database for storing users and programming information The size of the database is determined by the size of the memory chip on the panel 32 128 or 512 kilobytes For each memory size there are a number of memory configurations such as Standard Alarms and Special that determines how many items of each type are stored by the panel This count of items is known as the directory of the panel For example the 512k
21. Efx Fie View Launch He 4 403949225 we Report Templates Extended User Reports O Inner Range Extended User Report Muster Reports Users in reas Last Access ALL Users In reas Last Access Group by ACCESS POINT Users In Areas Last Access Group by AREA Users In reas Last Access Group by DATE Report Preview T C C E G O Uw Cc Reports Report Templates St tus Report Templates Report Thumbnail The Insight Toolbar lets you select a report template or customised report The Reports Toolbar lets you run edit delete or view properties of a report The Preview Toolbar lets you print email or view the report The Report Thumbnail lets you immediately jump to any page of a report The Report Preview displays the last report that you generated Paid Feature Insight Advanced Reports is a separately licenced module 99 Underlying Concepts Insight Advanced Reports lets you design your own reports using a flexible report designer The basis of every report is a report template The report template dictates the physical appearance of the report including the position of text and graphics which Insight fields are included any grouping or sorting of the data in the report and any page headers or footers included in the report Think of the report template as the physical layout and appearance of the report In addition to the report template a report requires cer
22. Pick a random or sequential number for each panel The number must be unique for all panels in your Insight installation Control Module firmware prior to V6 0 doesn t support an external modem connection with Insight 151 5 Make CT001 idle then active To configure the l modem comms task 1 Change CT002 from active to idle 2 Change CT002 to l modem 3 Press help gt 9 and make sure the following settings are selected RI i Mae eich nanan For timed fax bypass set these options to Line Test Time 0 nnnYnnn Insight None IPFast None If you want the panel to dial Insight when there is ISP Accnt an alarm set this to the phone number of the ISP Passwd Insight Server computer Dial nnnnnnnn PABX No None Back No None Cust No None Seize Aux Single DTMF Tone Line Test Count 0 4 Make CT002 active 5 In CT001 make sure Int Mod ACE and restart CTOO1 152 Appendix B Upgrading the Database to SQL Express 2005 This appendix applies to installations that are upgrading to Insight V3 2 or higher from a previous version of Insight V3 1x or earlier Prior to V3 2 Insight Professional used MSDE SQL as the default database platform This limited the maximum database size to 2 GB of data Commencing with V3 2 Insight ships with MS SQL Express 2005 which is used in new installations If upgrading from an earlier version of Insight the installer will retain the previous data
23. Tip In timed fax bypass mode Insight calls the panel hangs up after 2 rings then re dials the panel 60 seconds later You must activate the timed fax bypass mode in the panel see the callout box on page 152 Permanent Connections If your panel is wired for Ethernet or direct serial connections then you will generally want to leave it permanently connected Insight can be configured to always keep a connection open on one of these paths this is known as a permanent panel connection On the other hand for dial up connections you generally want to choose when the panel is connected manually This is called a non permanent connection To set up a panel to be permanently connected 1 Inthe Insight comms task for the panel ensure that Ethernet and or direct serial paths are configured and enabled 2 In Insight ensure that Ethernet and or direct serial paths are configured and enabled pp 33 34 3 Right click the panel in the Insight Toolbar and choose Properties in the menu that appears 4 Click Protocol 5 Select the Connection tab 6 Select the Permanent Connection radio button 7 Click OK Insight will attempt to keep the panel connected via Ethernet or direct serial Insight will not attempt to dial the panel if these paths are unavailable 34 To set up a panel so that connections are managed manually by operators 1 Right click the panel in the Insight Toolbar and choose Properties
24. gt 9 U001 John e e VU002 Peter o _ gt 9 U002 Peter O U002 Amy U003 Bill A e 0 U003 Jo O U004 Frank E 9 U004 Peter COC e eee renee eee reese eee eee eee see Ee EOE OOO DEEDS OEE E EEE E OEE EOE O EEE E DEH EE SHEE OR ORM Ce Ree eee renee renee eee reese nee EEE EEE ESET EEE E EEE E OES EE EEE rr rr EEE EOEH OR OOOO RCO rro ros coros rro renee reese rro roo oro rr oro EOE EEE OEE EEE EE TEESE DENTE 68 As you can see the user numbers do not need to line up Virtual user 10 might be physical user 25 in Panel A and physical user 70 in Panel B You can control which physical user in each panel is AS do HS WE Ref linked to the virtual user in the virtual panel EIM lt yuoo010 Employee Profile Access Options Fob Physical Panel items Audit To see or change which physical users are linked to Panel items a virtual user A virtual User is composed of real Users There can be up to one real user for every real panel To change the real user for a panel in the list click on the associated item to display the drop down box 1 Open the virtual user Click the Physical Panel Items tab The Panel Item column shows which physical user is linked for each panel 3 If you want to change the physical user in a panel click the entry with the mouse A drop box appears allowing you to set a new physical user 4 Save your changes Tip You can jump directly to a physical u
25. or click on the first point of the shape 123 6 Inthe Insight Toolbar expand the Site Tree until you reach the area or zone input you wish to monitor 7 Click the item with the left mouse button but do no release the button 8 With the button held down drag the item onto the shape you just created and release the button Tip You can place the same item more than once either on the same map or different maps Tip You can see which items have been placed on maps via the Map Items window Select Map Items Window from the View menu Tip You can jump straight to a placed item on any map Choose Go To from the Edit menu Tip You can choose between two icon sizes In the Insight Toolbar right click the map and choose Properties from the menu that appears Click the Appearance tab then choose the icon size you prefer Tip When an item is placed a text caption appears under the item You can change the position of the caption or hide it completely Right click the item and choose Position Caption from the menu that appears Tip You can hide captions on all maps or change their font Select Preferences from the Edit menu then click the Captions tab Tip When you place items they are aligned to a snap grid You can change the size of the snap grid choose Preferences from the Edit menu You can disable grid snap uncheck Snap To Grid in the Edit Menu You can hi
26. paid versions 1 Click the site you want to move and keep the mouse button down 2 Drag the site into its new location 3 Release the mouse button Panels are moved with the site Operator Permissions To move a sub site you must have delete permission on the site being moved and change permission on both the old and new parent sites 25 26 This page has been left intentionally blank Working With Panels You cannot work with a panel until it has been created in Insight There are three methods of creating panels 1 Enrolling this is the normal method The panel is physically connected and is fully uploaded into Insight 2 Importing with this method the operator specifies a template file that is loaded into Insight The panel is connected later on for full or partial download from the template 3 Copying the programming of an existing panel can be duplicated creating a new panel The programming of the new panel can then be fully or partially downloaded later on Tip Insight ships with a number of empty panel templates including Standard Enlarged Access Access 2 Alarms Apartments Extra Door and Special You can use these templates as a basis for panel programming without enrolling an empty panel Note Panel connections are always made through Insight Server For direct serial connections the panel must be connected to the server computer For dial up connections the PC modem must be
27. then modifying them to what you want Operator Permissions You must have the see permission on an item for it to appear in the output window 91 Cross Referencing Items The cross reference window is a very useful and powerful sc EN tool for trouble shooting an Inner Range installation When tagstitem an item is cross referenced all programming relationships CADO1 Calculated Aun 2 references between that item and the rest of the system are KA i e IEE Elow snows YOu low IS Lalculated Suxilary relates to Ol Mt e displayed For exam ple cross refe rencing a calculated E E A T E R auxiliary shows any auxiliaries inputs areas lift Cars floor At from branch shows references TO this Calculated Auxiliary from other lists and counters that might be altered by the calculated o C4001 Calculated Auxiliary auxiliary e Referred From Refers To R Lock Aux Expander Auxiliary Roller Door Expander Auxiliary To cross reference an item Es ge Referred From PR lt lt original item gt gt 2 89 FZ001 Function Zone 1 Select the item in the browser window or open aati ei the item for editing LA e E 2 From the Edit menu choose cross reference or O Make Root press F2 or click the x ref toolbar button editing window only The cross reference window appears Y Any items that this item refers
28. toolbar 5 Select the employees you want to print 6 Click the print button Tip To select a range of adjacent employees click the first employee hold down the shift key then click the second employee To select non adjacent employees hold down the Ctrl key then click the employees you want Designing Card Templates Card templates are made up of text images database fields and user photographs Text and images are the same on every card in a batch They form the layout of the card Database fields and photographs are different for each employee They form the information on the card To add text to a template Select the template you want to work with or create a new template Click the Add Text Field button in the toolbar Click and drag the mouse in a rectangle shape where you want the text to appear In the window that appears enter the text that you want to place on your card Click the Font button and specify a font typeface size and colour for the text Specify any other attributes for your text such as alignment and orientation Click OK When cards are printed the text you entered will appear on every card ee eee 1S T Note You must specify a font every time you add text to a card Tip If the text is chopped off then you need to increase the size of the text rectangle With the selection tool be click the text on your card layout and drag the selection handles
29. Doors tab select at least one cardholder and door Any number of additional doors and cardholders can be specified across multiple Control Modules if required 5 On the Fields tab tick the fields you want included on the report 6 On the Detailed Exception tab choose between a detailed report which includes all time on site information and an exception report which only includes entries that match specified exception criteria such as minimum or maximum hours per day week month 7 If you want to export the data in addition to generating the report tick the Generate Export File box on the Export tab and choose your export settings 8 Choose which review archive to run the report on The default is current which contains review that hasn t been archived 9 If you want to save the report settings click the Save Settings button 10 Click OK to generate the report Note Insight will automatically flag users whose report data may include inaccuracies Users are flagged who trigger any of the following events Two or more consecutive Door Out events without an intervening Door In event Two or more consecutive Door In events without an intervening Door Out event First event in shift is Door Out Last event in shift is Door In No Door Out events in shift No User Door Access review entries a eS Tip You can specify a shift tolerance when generating a time on site rep
30. Long Name and Notes Insight lets you enter long names for all items and a notes field for recording miscellaneous details Name Lock Slider Although Insight allows for long names on all items the Control Module only has limited space for names To spare operators from the chore of entering both long and short names Insight automatically links them together If the name is too long to fit into the panel a tilde symbol is used 3 cil Names are locked default behaviour 3 jm a Names are unlocked and may be edited separately Tip If you enter a very long name with numbers at the end Insight will preserve the numbers and remove excess characters from the middle of the name instead of the end Item Picker Wherever you see a button like this E you can click it to open the item picker The item picker is a window that lets you choose from a list of items Quick Navigation Hyperlinks Hyperlinks are blue text labels that let you quickly navigate between related items without using the Insight Toolbar to manually locate them To follow a hyperlink click on it with the mouse button In the picture below clicking the Inside Area hyperlink opens the area called Office Door Location e Office E Outside Area None ES Tip You can click as many hyperlinks as you like When you close the windows that have popped up you will return to the original record you were editing Tip If you click a hyperlin
31. Select the item s you wish to block copy Hold down the CTRL key to select multiple records Hold down the SHIFT key to select a range of records You must make a note of how many records are selected which is displayed in the bottom right corner 8 Click Next 9 Click the arrow in the Item Type field and navigate to the panel where you want to save the replicated records This can be the same panel as step 6 or a different panel 10 Choose which record s will be replaced Hold down the CTRL key to select more than one destination record Hold down the SHIFT key to select a range of records to be replaced You must select the same number of records as step 7 11 Click Next 12 Click Finish The source records are copied over the target records N DRA Warning The contents of the target records are permanently replaced This operation can t be undone except by restoring to a previous backup Warning You shouldn t specify source and target ranges that overlap Doing so could result in records being overwritten incorrectly Note If you copy a record into a different panel Insight leaves any programming references intact For example copying a user type that points to door list 15 into another panel will result in the user type still using door list 15 in the new panel even if it isn t programmed or doesn t exist You can swap one or more records which means the selected records are exchanged 93 To swap
32. Standard directory has 128 doors 250 areas 64 time zones and so on When you connect to a panel Insight automatically checks the panel s directory Under normal circumstances the directory of the panel and the directory stored by Insight is the same Under certain circumstances they can be different 1 You have used a terminal to default change the panel configuration since it was enrolled or 2 You created the panel in Insight from a template or by duplicating another panel and are now connecting to a panel with a different memory configuration Both situations cause a conflict in Insight because the panel contains a different number of records than you can see in Insight Insight automatically resolves the conflict by creating Surplus and shadow items Surplus items are records that no longer fit in the new panel memory configuration You can edit them but they cannot be saved to the panel unless the panel configuration is changed to something else If you know you will never do this then the surplus records can be trimmed which deletes them permanently from Insight Shadow items are records that exist in the new panel configuration but not in Insight They are like a place holder telling you that the records exist in the panel but have not been uploaded yet If you know you will be sticking with the new memory configuration then these records should be expanded which converts them into real records by uploading
33. Vaso TIMEINe isc ain aa i Ea 141 Working With Layouts isa lis 143 Sending Commands To A DVR Or Camtasia eo i 144 integration VVINM REVIEW idos 144 mMtegrati n With Schema A a e A eee 144 Insight Dynamic User Import Module cooocccoooccccoccncconcnccnccnonancccnanoconanonnnononnnnnccnannnnnnnnnnas 145 Setting up the Dynamic User Import Module cocinada dali 145 Working with the Dynamic User Import Module ccoooccooccococcoccncoconccnonononconononunnonanoss 149 HOtelLRMSINIFile OMA bestias is id 150 Appendix A Comms Task Configuration cococccccccnccccnnnccnnncnonnnononnnonnnnnononononcnnonnnnnnnenononenonos 151 Appendix B Upgrading the Database to SQL Express 2005 ooccooccccccccccccncccccncconcnocononononononos 153 10 This page has been left intentionally blank Getting Started Guide This section gives you the minimum information needed to get Insight running quickly For more information refer to the rest of the manual Whilst using Insight pressing the F1 key will open electronic help You Will Need 1 A workstation with Windows 2000 or Windows XP installed and satisfying the minimum hardware requirements 1 GHz processor 512 MB RAM CDROM and 300 MB of free hard disk space Note by default Insight uses the Microsoft SQL Express database engine which limits the database to 4 GB of data Users upgrading from Insight 3 1 or earlier may wish to upgrade SQL Server is required where the r
34. a group of records Oe N Press F7 to open the Copy Wizard or select the Edit menu and choose Copy Wizard Click Copy Swap or move records Click Next Click Swap selected block of records Refer to the instructions for block copying records previous page starting at step 5 You can move one or more records This is the same as copying the records except that the Original records are blanked after the copy To move a block of records le a a Press F7 to open the Copy Wizard or select the Edit menu and choose Copy Wizard Click Copy Swap or move records Click Next Click Block move selected records Refer to the instructions for block copying records previous page starting at step 5 You can clear one or more records to factory default values To clear a block of records 1 Press F7 to open the Copy Wizard or select the Edit menu and choose Copy Wizard 2 Click Clear records 3 Enter a value for the name short name and notes fields or leave the blank to accept factory defaults You can use the hash symbol to specify an auto number The symbol is replaced by the auto number settings you specify 4 Click Next 5 Click the arrow in the Item Type field and navigate to the panel and item type you want to clear A list of programmed items is displayed Click the show blanks box to show all items 6 Select the item s you wish to clear Hold down
35. any Elite terminal If you DON T want to panel programming then 1 Configure a PCDirect comms task in the panel SET THE BAUD RATE TO 9600 2 Start Insight Launch Pad page 19 then click the Enrol Panel icon 3 Log in as installer the default password is installer 4 Enter the details of your panel page 29 Make sure you set the protocol to PCDirect 5 Click Enrol Now Insight reads the panel s programming 6 Upgrade your panel to version 5 firmware Detailed instructions are available from Inner Range document part number 635101 this document is included in the Insight Professional box Important ensure jumpers LK8 and LKQ are set correctly as per the diagram 13 Don t forget to jumper LK2 according to your RAM size top two pins for 128k and 512k bottom two pins for 32k Default the panel from a terminal menu 7 5 2 Use the memory configuration that was uploaded in step 2 Use Insight Launch Pad to start Insight Edit page 20 Locate the panel in the Insight Toolbar page 23 Right click the panel and choose Properties in the menu that appears Tick the box that says I have upgraded my panel to Version 5 then click OK Right click the panel choose Entire Panel in the menu that appears then choose Mark For Download The panel turns red indicating there are records waiting to be written to the panel Go to Step 3 Connecting the Panel Step 2 Option 2
36. as it appears including leading zeros If you do not know the panel serial number enter any number here then change it later on Moving Panels You can move a panel from one site to another site To move a panel 1 2 3 4 32 In the Insight Toolbar decide which site you want to move the panel to If necessary create a new site Click on the panel you want to move but do not release the mouse button Drag the panel onto the site you want to move it into A special icon appears Release the mouse button The panel is moved Panel Connections For communications to occur between a panel and Insight it must be connected Connections occur over a configured connection path Insight supports a number of different connection paths The following table is ranked in order of reliability and lowest line cost best option first Path Panel Hardware Insight Hardware Suitable For Ethernet Panel Ethernet UART TCP IP Permanent connections Serial Panel UART Serial port Permanent connections Serial Panel UART gt converter Ethernet TCP IP Permanent connections Dial up External modem Modem Non permanent Dial up Internal modem Modem Non permanent GSM Panel UART gt FE3000 TCP IP Non permanent 1 Part of the link is Ethernet however the end to end protocol is serial e g Lantronix When a panel is not connected you can do the following e Make offline edits to panel programming with Insight Edit which will be downloaded to th
37. browse pane right click the card and choose Suspend in the menu that appears The status of the card is changed to suspended To re activate a lost or suspended card 1 Inthe Insight Toolbar select the card pool that contains the lost card 2 In the browse pane right click the card and choose Reactivate in the menu that appears The card will be reassigned to the user listed in the reactivate column To return a lost or allocated card to the card pool 1 Inthe Insight Toolbar select the card pool that contains the lost card 2 Inthe browse pane right click the card and choose Return in the menu that appears The status of the card will be changed to available and the identity of the previous cardholder will be displayed in the last issued to column Unassigned Cards Unassigned cards are cards that have Assign Users To Card Pool been assigned in Insight Edit to a cardholder but don t exist in any card stray Sani ae ae pools This will be the case if Card Pool SS was licenced after the cards were assigned You can use Card Pool Manager to scan for unassigned cards and add them to your card pools To scan for unassigned cards 1 Click the Panel Scan button on the Card Pool toolbar 2 Insight scans panel programming then displays the lt gt Select Card Pool To Assign sample Card Pol Assign Users To Card Pool moore gt window If any unassigned car
38. delete an existing tenancy 1 You must log in to Insight Operators as installer 2 Click tenants 3 Select the tenant you want to delete 4 Click the Delete button 5 Click Yes on the warning screen that appears Note When a tenant is deleted any items belonging to that tenancy are removed from the tenancy If an item belonged only to that tenancy then it becomes visible to all remaining tenants 118 To add an operator to a tenancy oS eS You must log in to Insight Operators as installer or an administrator Click operators Double click the operator you wish to modify Click tenancies Tick the tenancies you want the operator to be a member of To remove an operator from a tenancy Oe Ns You must log in to Insight Operators as installer or an administrator Click operators Double click the operator you wish to modify Click tenancies Uncheck the tenancies you want to remove the operator from To assign an item to one or more tenancies Se es eae You must log in to Insight Operators as installer or an administrator Click tenant Double click any tenancy in the browser pane If there aren t any tenancies defined you will need to create one first Click members Locate the item in the items tree Panel items are in the sites branch Review filters are in the review branch Operators and workstations are in the security branch Right click the item and choose see all tenancies
39. en eee eee eee eee eee 102 A 103 WWOTKMO WI Report Pro Vio WS misiis ico lnceniat 104 WORO VIL TEMPIA O A 104 using The EDOM IC SIQN Oyster did rd tec 106 Insight Areniver SOL EdTON ss isas tes See siaadaestacwsads a a slice hacpaisiaaretesedeaet 107 US CAE SIC AGS IV elt AC OU isean a as ral sta 109 Re ist ring Insight Professional sinc diecnnaatennnore unin ie droit 109 Licenced AAA A een een Ne eer 110 PAINCL ICON A drain tne o ie ch tata ch chat iaen elaine 110 Workstation LICENSING siii el Se 110 About Fixed Workstation Licences scott edades 110 Remote Terminal Services LiCenSinQg ccccooocnococcnnnnccocnnnnnonnonoconcnnnonannnnnnnnnnononnnncnnanons 110 Ec e o O ude eers E E 111 ION VV EDD TA ONS vta dietas aia 112 Working With Operator Types ccccoccccccccnccccncccoconoconncnnnnononnnononnnononnnonnnnnnnnnnnnnnnnnnnnnnnnnnnenanenes 113 Working WIP Si sd dacusthenuians Sed xcs ii 114 Working With Module PerMisSSi0NS cccoccccccnccccnconnnnccnnonnnoncnnonnnonnnnnnnnnnnnnnnnnnnnnnnnnnnonnnnnnaninos 115 Working With WOFrkSTatl0NS wa sinc s 2c ocieivanuie ideas laaxpdedeceawadssadaveliedaanshudsdivraadians 115 Working With Lena citant Sud ii 117 NsIGht Schema ir A la 121 Working With WMS rato oct tenn ooicenans acacia 122 elo A ee mn oe ee ele Per ane ede ei ee Er Oech eee Pe ee Pee E 123 Adding A 123 Working With Surveillance Items io ta laa aaa 123 Adding Surveillance lem asun ies d oben 123 Understanding S
40. filter stack to suit your requirements page 86 Remember any review messages that satisfy your filter stack will generate an alarm 6 Close the filter stack Changes take effect immediately To modify how Insight reacts to an existing alarm response Open the Alarm Handler window by clicking the alarm count 2 Click the Alarm Responses button in the toolbar Dl 3 Select the alarm response you wish to modify then click Edit The alarm response filter stack is displayed then the alarm response window is opened 4 Make any changes to the alarm response 5 Click OK Tip If the filter stack for the alarm response is open then you can modify the alarm response simply by clicking the Alarm Response button on the toolbar EJ 95 Working With Help Responses Help responses are displayed as part of the alarm acknowledgement window You can create different help responses for different alarms You must first create the help response using the help response editor You can then attach the help response to an alarm so it will be displayed during the acknowledgement procedure To create a new help response Alarm Response Help i x Title 1 Open the Alarm Handler window i Standard Help by clicking the alarm count bottom right corner Response Help Instuctions 2 Click the Help Responses button Sample Help Response in the toolbar Please acknowledge the alarm with a clear and concise response 3 Click New
41. make and model of your DVR and or camera Consult the documentation that came with your equipment for more information Integration With Review You can set the time code of a video window to the time and date of a review event In other words if a particular review entry occurs on February 28 at 3pm you can quickly see camera footage from this date and time See page 142 You can associate cameras with areas Right clicking on a review event that contains the area enables you to see live video from the associated camera Integration With Schematic You can place cameras and camera presets directly onto your floor plans in Insight Schematic See page 126 144 Insight Dynamic User Import Module The Dynamic User Import Module formerly the Hotel PMS Interface enables automatic user programming of a Concept panel based on an output file from a third party system Whilst this module was initially conceived for use with a Hotel s Property Management System the Insight Dynamic User Import Module can also be applied to Commercial and Industrial applications with its ability to take output from other ERP HR Systems and update user programming in Insight and Concept panels accordingly Paid Feature Insight Dynamic User Import Module is a separately licenced module and requires Insight Professional to run The Dynamic User Import Module is an application that runs in conjunction with Insight It must be set up to work with the panel s
42. operators to control Digital Video Recorders and cameras within Insight including the ability to view live and historical video feeds Use Insight DVR Integration to Attach DVRs and cameras to Insight View live and historical video feeds directly in the Insight workspace Remotely control PTZ cameras Access recorded video information based on review events Switch cameras and video feeds based on custom real time triggers Selected Camera Feed yellow border Insight Review INSTALLER 127 0 0 1 Insight DYR Yideo Stream Er iol x Q File Edit Launch View Reports Window Help Insight Professional by Inner Range v3 0 0 0 Click For Important Information 106 400 BAe ie Default Site JE Sample Panel a Sample DVR E Factory Ej Reception E Carpark E R amp D E Logistics a Engineering Camera 7 Feeds Insight Toolbar Browser Control Status Camera PTZ Control los Video Timeline Video Playback Current 28 10 2005 9 44 29 AM 4 A i _ E tA ta Tor Date Time 28 10 2005 09 42 y ontro ar Zoom Focus Tris po YS IAI a 00 00 12 00 23 59 AI PA ae Camera Camera Timeline Playback Layout Pan Tilt Zoom Focus Iris Controls Controls Controls The Insight Toolbar lets you open video feeds and send control commands The camera pani tilt and zoom focus iris controls let you control PTZ cameras The timeline controls let you locate previously recorded footage
43. panel this can be up to 6500 entries Once the review log is full it slowly begins overwriting itself Insight uploads review from panels whenever it is connected and stores it in a permanent archive The archive can be examined in real time as new events are added by panel activity or historically Because Insight keeps a permanent archive it does not matter when the panel review log overwrites itself Warning Insight only receives review from panels while they are connected If events occur when a panel is disconnected they are queued and received by Insight the next time a connection occurs The number of events that can be queued varies depending on panel size but is guaranteed to be at least 300 events and will be at most 6 500 events Warning Insight tracks review via the Insight comms task menu 7 3 1 at any terminal If this comms task is stopped and started manually or via the Control Module being reset then Insight cannot determine which review events are unseen In this case you must move the review pointer manually See page 88 Previous Software In PCDirect and WinDirect review was received automatically during online edit mode With Insight panels might not be connected even when Insight is running To understand panel connections see page 33 Tip Insight uploads review from panels whenever they are connected even if the Review module is not running Insight Audit Events Insight generates i
44. panel where you want to save the replicated records This can be the same panel as step 6 or a different panel o p F Ty N 52 10 Choose which record s will be replaced Hold down the CTRL key to select more than one destination record Hold down the SHIFT key to select a range of records to be replaced 11 Click Next 12 Click Finish The source record is written over the target record s Warning The contents of the target records are permanently replaced This operation can t be undone except by restoring to a previous backup Note If you copy a record into a different panel Insight leaves any programming references intact For example copying a user type that points to door list 15 into another panel will result in the user type still using door list 15 in the new panel even if it isn t programmed or doesn t exist You can block copy one or more records which means a group of records are copied either into a different location in the same panel or into a different panel To block copy select records Press F7 to open the Copy Wizard or select the Edit menu and choose Copy Wizard Click Copy swap or move records Click Next Click Block copy selected records Click Next Click the arrow in the Item Type field and navigate to the panel and item type you want to block copy A list of programmed items is displayed Click the show blanks box to show all items 7
45. referred to as employees Country Australia Email jismith home com Insight Versions Extended user information and user photographs are not available in Insight Lite To add extended information to a user _ In Insight edit double click the user in the browser pane Or right click the user and choose Properties in the menu that appears 2 Click the Employee tab 3 Enter the person s title full name birth date and gender 4 Click the Profile tab 5 Enter the person s business profile and personal profile 6 Click the Save Changes button to save your changes Note If you edit the first name or surname field on the Employee tab the Name field on the Access tab becomes locked for editing All future name edits must be carried out on the Employee tab Custom Fields You may find that the default employee fields such as custom field is created and available for all users name age and address insufficient for the requirements Bax of your organisation Insight lets you define up to 32 PL custom fields which will be associated with each user a Ee set nto et a a v Department gineering To define a custom field 4 Bao a Vv Distribution List 9 t O W if 1 In Insight edit double click any user in the y browser pane Or right click a user and choose m Properties in the menu that appears x 2 Click the Custom 1 or Custom 2 tab L 3 Click an unuse
46. sluggishly you can disable this behaviour From the Edit menu choose Preferences click the General tab then select the shapes are solid radio button 125 Adding Cameras You can drag a DVR camera onto your map To add a camera to a map 1 Locate the camera in the Insight Toolbar by expanding the associated DVR 2 Drag and drop the camera onto your floor plan Once a camera is placed on a map you can view live video from the camera in schematic To view live video from a camera in schematic 1 Switch to surveillance mode 2 Right click the camera and choose Show Video in the menu that appears Tip If the camera is a PTZ enabled model a PTZ toolbar will be incorporated into the video window Note You can only view live video in schematic To view historical footage you must use Insight Review See page 142 Adding Camera Presets You can drag camera presets for PTZ cameras onto your map To add a PTZ camera preset to your map 1 Locate the PTZ camera preset in the Insight Toolbar by expanding the associated camera 2 Drag and drop the preset onto your map A link is shown to the associated camera To activate a preset on your map 1 Double click the preset The PTZ camera will adjust its pan tilt Zoom and iris to match the preset Paid Feature Adding cameras and camera presets requires a DVR integration licence Contact your Inner Range distributor for more information 126
47. synchronised with a panel you can perform a comparison between Insight and the panel You can choose to compare the entire panel or only a particular type of item such as doors or areas To compare a panel with Insight 1 Ifthe panel is offline connect to the panel Right click the panel you wish to compare and choose Entire Panel gt Compare Records in the menu that appears 3 A message is displayed indicating if any records are different Note It can take up to 30 seconds to compare a 512k panel You will receive a message when the comparison is complete Note Insight will not tell you which specific records are different only that there are differences For example the message areas are different could mean that 1 2 or all areas are different between Insight and the panel Tip If you have established that there are differences and you want to synchronise remove them then you should mark the different items for upload if you want to preserve what is in the panel or download to preserve what is in Insight To compare part of a panel with Insight 1 Ifthe panel is offline connect to the panel 2 Expand the panel tree and locate the item type you want to compare 3 Right click the item in the tree and choose Compare Records in the menu that appears 4 A message is displayed indicating if any records are different 48 Long Names Notes Name Lock Slider Item Picker Quick Navigation
48. the CTRL key to select multiple records Hold down the SHIFT key to select a range of records 7 Click Next 8 Click Finish The selected records are erased to factory defaults Warning The selected records are permanently erased This operation can t be undone except by restoring to a previous backup 94 You can batch program a block of users This features lets you specify consecutive cards user names or notes set card types set a common user type set a common expiry date and optionally select a source record for duplication To batch program a block of users Copy Wizard 1 Press F7 to open the Copy Wizard or select the Edit menu and choose Copy Wizard Sa Sapa 2 Click User programming Yj ames user types and or use a single record as a templete to replace the existing records with 3 Select which options you wish to apply What would you like to do IV Replace card numbers Replace card numbers Tick this box if you oe M Replace user names i f IV Replace other fields wish to specify the card type and assign aa sequential card numbers to a block of users Replace user names Tick this box if you wish to specify a common name for the block of users including an optional auto number Replace other fields Tick this box if you want to specify a common user type and expiry options Use selected record as template Ticking this option duplicates a single user replacing the exi
49. the Dynamic User Import Module is set up it should be ready to work with Immediately after the Setup dialog for the PMS Interface has been closed the Dynamic User Import Module icon in the system tray will be displayed as a red E indicating the Interface is stopped The operator then needs to start the Dynamic User Import Module to get it to monitor for new data by right clicking on the icon in the system tray and selecting Run from the contextual menu The icon in the system tray indicates the status of the Dynamic User Import Module The meanings of the different icons are shown below Icon Colour Meaning Yellow Ready The Dynamic User Import Module is running and is ready to process data from third party source Ff Green Processing Records The Dynamic User Import Module is processing records from the third party data source and is updating Insight with this new data H Green Checking Setup or This icon will appear briefly just after the Operator Incomplete Setup starts the Dynamic User Import Module If the setup file is correctly processed the icon will be replaced with the Ready icon shortly after the Dynamic User Import Module is started If the icon remains in this state it means that the Dynamic User Import Module couldn t process the setup file for some reason 5 Red Stopped The Dynamic User Import Module has been stopped and is not checking for new data files Right clicking the Dynamic User Import Module icon in
50. the system tray reveals a contextual menu with a number of options Stop Selecting Stop from the contextual menu will cause the PMS Interface to ot stop The system tray icon will change to red in colour indicating that the aa l Aun Dynamic User Import Module is not operating Test Te Run When Run is checked the system tray icon will change to yellow in colour Setup indicating that the Dynamic User Import Module is ready to use It will then monitor the folder nominated in the Setup for new files and process new files as it About sees them eet Test Selecting this item opens a dialog where the Dynamic User Import Module can be quickly tested The operator can test the addition of a guest as well as test the removal of a guest Test should only be chosen after the panel s is are setup in Insight and the Dynamic User Import Module has been configured accordingly using its setup dialog Note The Test option will only be enabled if the Hotel PMS Tool is set to process INI files See the online help for more information Setup This item when selected opens a dialog which lets the operator setup the Dynamic User Import Module with panels virtual panels and lookup tables To open the Setup dialog Installer must be the current logged in user 149 About If this item is selected an About dialog appears with information about the Dynamic User Import Module such as version details Exit Selecting this item stops
51. to Insight Server Disconnect clients who are connected Configure your modem pool Insight Server Tool Ot GB sam Starting and Stopping Insight Server Insight Server normally starts automatically Insight Lite starts its own internal server when the operator logs on Insight Professional starts the server as soon as Windows has loaded but before anyone has logged in 4 Insight Server is running and accepting client connections A Insight Server is running but no connections will be accepted a Insight Server is stopped The server will start again if an operator tries to log on To stop Insight Server 1 Right click the Insight Server Tool and choose Stop Database in the menu that appears Note Stopping the server can take up to one minute Warning If you stop Insight Server all operators will be forcibly disconnected All panels will also be disconnected and review and alarms will not be received until the panels are reconnected To start Insight Server 1 Right click the Insight Server Tool and choose Start Database in the menu that appears Note Starting the server can take up to one minute 129 Note To start the Insight Professional server the red lamp must be illuminating on the hardware lock which must be plugged into a USB port on the server computer Viewing Client Connections s xi Active Connections You can see which operators are connected to Application Logged on I
52. to are shown in the refers to section Y If this item appears in the programming of a completely different item then this relationship is shown in the referred from section Tip You can open an item from the cross reference window by right clicking and choosing Edit in the menu that appears Warning The cross reference window will not show an item if you do not have the see permission for that item In this case the cross reference tree will be incomplete Using The Copy Wizard Copy Wizard You can use the Copy Wizard to copy swap or move pare items within a panel or between panels You can also Welcome to the copy wizard With tis wizard you can use the copy wizard to batch program user names Geena card numbers and other user fields What wauki you lee to do You can replicate a record which means a duplicate of the record is made one or more times To replicate a record one or more times 1 Press F7 to open the Copy Wizard or select the Edit menu and choose Copy Wizard Click Copy Swap or move records Click Next Click Replicate the current record one or more times Click Next Click the arrow in the Item Type field and navigate to the panel and item type you want to replicate A list of programmed items is displayed Click the show blanks box to show all items Select the item you wish to replicate Click Next Click the arrow in the Item Type field and navigate to the
53. trim or expand a particular item type by right clicking the item in the Insight Toolbar then choosing Trim Surplus Records or Expand Shadow Records in the menu that appears Tip You can quickly trim or expand the entire panel by right clicking the panel in the Insight Toolbar then choosing Entire Panel gt Trim Surplus Records or Entire Panel gt Expand Shadow Records in the menu that appears Operator Permissions To trim records you must have the change permission on the containing panel 66 Virtuality Virtuality lets you program several physical panels as if they are a single virtual panel In other words you program the information once and it is automatically saved to each panel Virtuality was introduced in Insight version 2 In its current implementation virtuality is supported for users In other words you program a user s information once and it is saved to multiple panels Future versions of Insight may extend virtuality to other item types A virtual panel is a collection of two or more physical panels You create a virtual panel with Insight Edit using a wizard Creating a virtual panel is straightforward you just select which physical panels to include and specify how you want to create your virtual users When a panel is added to a virtual panel it is called a member panel A virtual user is like a regular user except the user exists in all of the member panels and is programmed
54. you activate Surveillance Mode You can also control items directly from your floor plan To activate surveillance mode 1 Select Surveillance Mode from the File menu In a few moments the state of all surveillance items is updated site or buildings Note Insight Schematic cannot monitor the status of panels that are not connected Schematic places a cross over all point surveillance items that belong to offline panels and draws all area surveillance items a dim grey colour Alarm Processing Schematic has a simple alarm reporting and clearing mechanism Items that go into an alarm or tamper state flash and change colour Point surveillance items go red for alarm and orange for tamper in addition the text in alarm flashes while the alarm is active and had alarm if the alarm condition has passed Area surveillance items go red when in alarm and orange when in tamper in addition the flashing speed halves when the alarm condition has passed Alarms will continue to flash even after the condition that caused the alarm ends You must clear alarms from Insight Schematic manually 127 To clear alarms 1 Right click the item that is in alarm and choose Clear from the menu that appears The alarm is cleared Note If Schematic is open on more than one workstation then the alarms must be cleared on each workstation Note Clearing alarms in Insight Schematic does not acknowledge the alar
55. you paste the report into a compatible application such as Microsoft Word 88 To print a report 1 Choose Print from the edit menu Tip If your report doesn t paginate correctly then regenerate the report and change the records per page value to something else To save the report to disk 1 Choose Save As from the File menu or press CTRL S Tip The report is saved in HTML format and can be opened by any web browser To find text in a report 1 Choose Find from the Edit menu or press CTRL F Custom Reports You can generate a report based on complex rules and filters Creating custom reports is a two step process First a filter stack is created that specifies the criteria for the report Then the report is generated To create a custom report 1 If necessary create a new review window select New from the File menu or press CTRL N 2 Add time filters and thing filters to your review window until it is filtering for the data you want see page 86 3 Test your filter stack by pressing the Go button in the toolbar ES 4 Click the Filtered Report button in the toolbar E A report is generated matching the criteria in the filter stack Tip If you save the filter stack with the Save Filter Stack button ie then you can quickly access the report by choosing Filter Stack from the Reports menu then selecting your saved filter stack Make sure you are s
56. 0 Show the tenth zone input on the first module of each type Address 575 Shows all system inputs ending in 5 on every module Name k Shows all names starting with the letter K Name s Shows all names ending in the letter S Editing Items To edit an item double click the item in the browser This opens an edit window for that item alo BB O 4 BRA 2 Edit Toolbar dee Eli 4p ENTRY DOOR gt O bl oolbar Properties Settings Audit Tabs Access Group Properties Mame ENTRY COCR Name In Panek ENTRY DOOR ATA a e laer Access Hyperlink Time Zone None EN Alternate Access Group None El Item Pickers Using the Navigation Toolbar Locate this item in the Insight Toolbar tree ld Goto the first record q Go to the previous record Displays the current record number You can enter a different number to jump to that number EXIT DOOR m Displays the name of the current record Click on the arrow to select a different record to jump to j Go to the next record Go to the next blank unprogrammed record pl Go to the last record Using the Edit Toolbar nl Save changes to the current record If the panel is offline mark the record for download the next time a connection is available El Turn autosave on or off With autosave enabled changes to a record are saved automatically as soon as the record is closed or you use the navigation buttons amp Discard changes you ve
57. Control Yideo E video Playback Layouts OSD Current 28 10 2005 1 41 04 PM 10 2005 1 41 04 PM A a gt E e Pala ASIA ER AAN mu Ep HH Camera Camera Timeline Playback Layout Pan Tilt Zoom Focus lris Controls Controls Controls 140 Controlling PTZ Cameras You can remotely control compatible PTZ cameras from Meli E j the DVR Control Bar A Tour A b gt 00m Focus Iris To control a PTZ camera yv Jz g Preset 1 Inthe video window click the camera you want to control The selected camera is enclosed by a yellow rectangle Make sure the DVR Control Bar is visible View gt DVR Control Bar Make sure the video window is in live video mode click mf To pan the camera click the left and right arrow controls 4 and P To tilt the camera click the up and down arrow controls and Y To zoom the camera click the zoom and zoom buttons To focus the camera click the focus and focus buttons To adjust the iris of the camera click the iris and iris buttons ae ee a N Some PTZ cameras support a tour mode where the camera automatically tracks over a preset path To put a PTZ camera into tour mode Click the video window containing the camera you want to control Make sure the DVR Control Bar is visible View gt DVR Control Bar Make sure the video window is in live video mode click af a AI Click the tour button The camera enters tour mode Tip To
58. Creating Drill Downs With drill downs you can create maps that link to other maps For example a site diagram could have clickable buildings that open more detailed interior schematics or clicking a stairwell could jump to the next floor in an office building You can create drill downs quickly and easily in Insight Schematic To create a drill down 1 Ensure you are in Edit Mode select Edit Mode from the File menu 2 If you will be drilling to a different map ensure that the map has already been imported into Schematic 3 Select the Map Link tool 4 Trace the outline of your drill down by clicking on the map The shape you draw will be the shape that triggers the drill down Hold the CTRL key down if you wish to draw angled lines 5 To finish the shape either double click the mouse button or click on the first point of the shape 6 Right click the new shape and choose Target from the menu that appears The mouse cursor changes to link 7 If you are drilling to a different map click the map in the Insight Toolbar 8 Click the map where you want to drill to The cursor changes back to a regular arrow Tip In Surveillance Mode you can follow a drill down by clicking twice In Edit Mode you can follow a drill down by right clicking and choosing Follow Link in the menu that appears Working In Surveillance Mode Insight Schematic starts monitoring the status of all surveillance items when
59. EG Joint Photographic Expert Group PNG Portable Network Graphics and TIF Tagged Image Format Pictures in other formats including AutoCAD DWG files must be converted into one of these formats prior to importing To rename a map 1 Inthe Insight Toolbar right click the map you wish to rename and choose Properties in the menu that appears 2 Enter the new map name 3 Click OK Operator Permissions To import a map you must have the create permission for maps To delete a map you must have the delete permission for that map To rename a map you must have the change permission for that map 122 Adding Labels You can add text labels to your maps To add labels Ensure you are in Edit Mode select Edit Mode from the File menu In the Insight Toolbar click the map you want to add the Alarm Group to Select the Label tool E Click on the map where you want to place the label Enter the text of your label E ee Adding Alarm Groups Alarm Groups let you monitor alarms from many sources and display them at a single point on your map To add an Alarm Group to your map Ensure you are in Edit Mode select Edit Mode from the File menu In the Insight Toolbar click the map you want to add the Alarm Group to Select the Alarm Group tool Click the map where you want to place the Alarm Group In the Alarm Group properties window enter a name for the Alarm Group In the Site Tree ti
60. Enrolling a Version 5 Panel A ae es Step 3 MaS Step 4 Step 6 Step 7 2 12 Configure an Insight comms task in the panel page 151 It must be comms task 1 Start Insight Launch Pad page 19 then click the Enrol Panels icon Log in as installer the default password is installer Enter the details of your panel page 28 Make sure the protocol is set to Insight Click Enrol Now Connecting the Panel Make sure comms task 1 in the panel is configured as Insight page 151 Use Insight Launch Pad to start Insight Edit page 19 Locate the panel in the Insight Toolbar page 23 Right click the panel and choose auto connect page 37 The panel icon turns green If you upgraded from version 4 firmware and elected to preserve panel programming then the panel turns blue while Insight writes the information back to the panel If you cannot connect refer to troubleshooting on page 30 Set the panel date and time page 39 Make Programming Changes You can make programming changes including allocating cards to cardholders with Insight Edit page 41 If you purchased Insight Card Pool then you can issue cards via Card Pool Manager page 77 If you make edits while the panel is not connected the panel turns red in the Insight Toolbar page 46 Changes will be sent to the panel when it is next connected page 37 Examine Review Review is automatically downloaded whenever a panel is connected pa
61. Handler window by clicking the alarm count Click the Operator Responses button in the toolbar 2 Click New Enter the name and text of the operator response Pah a 96 5 Click OK To modify an existing operator response SOTET a Open the Alarm Handler window by clicking the alarm count Click the Operator Responses button in the toolbar 2 Select the operator response you wish to modify Click Edit Make any changes you require Click OK To apply an operator response when acknowledging an alarm 1 2 Double click the alarm to open the alarm acknowledgement screen In the Operator Acknowledgement field click the pull down arrow and choose the appropriate response You can optionally modify the text if required Click OK 97 98 This page has been left intentionally blank Insight Advanced Reports Insight Advanced Reports lets you design and generate any number of complicated reports including muster reports Use Insight Advanced Reports to Generate muster reports Generate extended user reports with photographs Design your own reports based on existing templates or from scratch Place coloured text and graphics drawing shapes charts barcodes tables forms or even data from external applications in your reports e Export reports in a myriad of formats including HTML XML RTF JPEG and Text Launch Reports Preview Toolbar Toolbar Toolbar lt IRReport TIM 19 1 168 1 155
62. P Address Insight Server You can also block connections a aa O EO so operators can no longer log on To view client connections 1 Right click the Insight Server Tool and RARA cn choose Client Connections in the menu that appears Cancel To disconnect an operator 1 Right click the Insight Server Tool and choose Client Connections in the menu that appears Select the session that you wish to disconnect Click Stop In the Module Shutdown window enter a message that will be displayed on the Operator s workstation and also specify how long the message will appear before the session is terminated 5 Click OK ON To block new connections 1 Right click the Insight Server Tool and choose Client Connections in the menu that appears 2 Tick the Block new connections checkbox New connections will not be accepted Note that sessions that have already been established are not affected Configuring Your Modem Pool You can choose which modems on the server computer are available for incoming and outgoing Insight connections See Modem Blocking on page 38 130 Insight Photo ID Use Insight Photo ID to e Design one or more ID badge layouts for your organisation e Print employee ID badges Photo ID Toolbars TB PHOTO ID 1 IRPho olD Name ist amp 2nd Names Gender Gender Department Department Photo Field e The Photo ID Toolbars let you quickl
63. SB security key is used Licence Manager is not available SCS e XA e Y yo Ss ee 17 18 This page has been left intentionally blank Launch Pad Launch Pad is the command centre of Insight It s a module that lets you quickly navigate to all other modules When you close Launch Pad it moves to the system tray for easy access next to your clock in the Windows task bar Launch pad also lets you specify key Insight settings such as when Operators need to log on Insight Launch Pad Jm fx File Edit Tools Launch Help Wallpaper Launch Buttons e The launch buttons let you launch other modules with one button click e The tip window provides information about each module Point your mouse over a launch button for a description of that module e The wallpaper improves the aesthetics of Launch Pad You can select from a library of default wallpapers or choose your own Starting Launch Pad You can start launch pad in two different ways 1 Click the start button and choose Programs gt Inner Range gt Insight gt Insight Launch Pad 2 When you start your computer Launch Pad appears automatically in the system tray next to your computer clock Click the icon Tip If Launch Pad is running you can access it from the system tray Click the Insight icon to open it On Windows XP you may need to click the 4 button to display all icons 4 26 PM 19 Launching a Module Y
64. Save icon in the toolbar A ale ode ae 55 To mark a card as lost or suspended Open the user whose card is lost or suspended Click the Card Pool button Click the Lost Card or Suspended Card button Click OK Click the Save icon on the toolbar ae YS Paid Feature Card Pool is a separately licenced component of Insight Card Acquisition Insight can enrol cards using a card reader attached to the Insight enrolment PC Card acquisition requires e Acompatible card reader unit e A free serial port on the card enrolment computer Tip If you don t have any spare serial ports or any serial ports at all you can use a serial to USB protocol converter and connect the card reader to a spare USB port Insight v3 2 supports the following models e Inner Range Card Enrolment Station ACS Smart Reader e HID PC Log On The Inner Range Card Enrolment Station part number 994500 supports the widest range of card types and formats Refer to the tables below Insight hardware support for different card formats Site Code Method General 26 s IR Secure 40 IR Card Enrolment Station ACS Smart Reader HID PC Log On com cco af 30 Bit MECO com com co com ico ls IR Secure 40 nn Direct Entry Method IR Card Enrolment Station ACS Smart Reader HID PC Log On RRR me cco WN cose EN EN ICE ICE SNS 37 Bi CE 40 Bit 56 To acquire a card directly in Insight Open
65. Save the filter for use later aio Remove the filter from the filter stack Toggle and or logic If and is selected review must match this filter as well as previous filters If or is selected review only has to match this filter plus any subsequent and filters cu ma To Examine Review 1 Open a new review window CTRL N 2 Load or modify the filter stack to suit your requirements 3 If your filter stack includes the all review live review or last filters and you want review to appear as it happens at the panel make sure the panel is connected in the Insight Toolbar 4 Click the GO button Filtering Review Since Insight saves every single review event ever received the number of events can grow to a large number Usually you will only be interested in examining review from a particular time period or from a specific panel You can quickly isolate review of interest by applying filters About Filter Stacks Each review window has a filter stack applied to it A filter stack is a collection of one or more filters which are stacked between the window title and the window contents When you modify the filter stack you change what review events are displayed in the window Tip You can hide the filter stack by clicking the show hide filter stack button The filters still apply even when hidden Time Filters Time filters let you filter for review that occurred at a certain time T
66. U4000 select Card Pin Users 57 This would be the typical setting on a 128k panel where built in memory configurations allow a maximum of 2000 users e For up to 8000 Card Only Users with User Number in the range of U0001 to U8000 select Card Only User 186 This setting would normally only be selected for a 512k panel or an IP Door Controller e For up to 8000 Card Only Users with User Number in the range of U8001 to U16000 select Card Only User 187 A 512k panel is required for this setting and beyond e For up to 8000 Card Only Users with User Number in the range of U16001 to U24000 select Card Only User 188 e For up to 8000 Card Only Users with User Number in the range of U24001 to U32000 select Card Only User 189 This setting and beyond would require a 512k panel with a custom memory configuration e For each bank of 8000 User Numbers beyond U32000 select the appropriate Card Only User option Warning If the setting of User Range exceeds the amount of users available in the Panel based on memory size and configuration for instance choosing a Card Only User setting on a 128k panels which by default do not support Card Only users the Dynamic User Import Module may successfully process the setup file but will report an error when processing files to add users User Index This setting determines an index number from which the module starts adding users 147 in the panel For instance if the User Range
67. a separate program that helps you manage an aspect of your Inner Range installation The ten modules are in the order you will probably use them Icon Paid Feature Module Launch Pad Insight Edit Insight Review Licence Manager Card Pool Insight Operators Insight Archiver SQL Advanced Reports Insight Schematic Insight Photo ID Description Launch Pad is a central springboard that lets you quickly navigate to the other Insight modules Insight Edit lets you inspect and modify the programming of your Inner Range system including virtual panels Insight Review lets you examine live and archived panel review generate simple reports and manage alarms Licence Manager activates paid features not required for Insight Lite Card Pool lets you manage direct entry and site code card pools Requires separate licence Insight Operators lets you manage access rights and privileges of personnel who can logon to the Insight front end Insight Archiver provides a one click backup solution for your Insight security database Advanced Reports lets you create complicated reports including muster reports Requires separate licence Insight Schematic allows operators to monitor the status of an installation via graphical floor plans and site maps Insight Photo ID lets you design and print personnel ID badges Requires separate licence Licence Manager Insight Operators and Insight Schematic a
68. ach employee will replace the field eee A Note You must specify a font every time you add a database field to a card Tip To change the font or colour double click the database field with the selection tool be Tip To create vertical text tick the Rotate text 90 box in the text properties window Tip To place a barcode on your ID card use a barcode font such as 30f9 ttf Remember that barcode readers expect an asterisk as the first and last character in a barcode To add employee photographs to a template 1 Select the template you want to work with or create a new template 2 Click the Add Photograph Field button in the toolbar Y 3 Click and drag the mouse in a rectangle shape where you want the photograph to 134 appear You can resize the photograph later if you want 4 Ifyou want a border around the image tick the border around photograph box 5 If you want to rotate the photograph 90 degrees clockwise tick the rotate photograph 90 box 6 Click OK When the card is printed the employee photograph will appear on the card Note You must assign a photograph to an employee with Insight Edit before it will print on their ID card See page 63 Tip To quickly add text images or database fields to a card layout select Manage Fields from the Define Photo ID menu or click the field management button ES in the toolbar Editing Card Templates You can make changes t
69. ains options pertaining to Alarm acknowledgement Item Display a Message Box Display a dialog box showing User Information Auto Pop Up Run acknowledge tab DVR Tab Description If this option is ticked then double clicking an alarm opens the alarm acknowledgement window If this option isn t ticked and response help is set to none and operator response isn t ticked then double clicking an alarm silently removes it without showing the alarm acknowledgement window If the review entry that generated the event has a user associated with it then a User Information Window is displayed when the alarm is acknowledged unless the Auto Pop Up option is ticked This is a different window to the Photo ID Verification box in the Immediate tab If the review entry that generated the event has a user associated with it then the User Information Window is displayed when the alarm occurs The User Information option must also be ticked You can specify the path name and command line options of a 3 party software component which will be executed when the alarm is acknowledged Commands can be sent to cameras and DVRs when an Alarm is received Item Execute DVR Command Additional Parameters 94 Description Sends the specified command to the selected camera or DVR Some commands require additional parameters which can be specified in these fields Reports Tab Advanced Reports can be triggered to run upon receip
70. and closes the Dynamic User Import Module and the icon is removed from the system tray Sending data files to the Dynamic User Import Module 1 Ensure that the Dynamic User Import Module is running and ready to accept data 2 The third party system should be set up to output data files in a format that matches the settings applied to the Dynamic User Import Module 3 The third party system should output files with incrementing file names each time a new data file is created e g DATA0000001 csv DATA0000002 csv etc 4 The data files need to be dropped into the location nominated in the set up for the Dynamic User Import Module 5 When the Dynamic User Import Module is running and it sees a new data file its icon in the system tray will change to F to indicate that it is processing records These records are passed to Insight which then passes the user programming changes to the panel s 6 Once the Dynamic User Import Module has completed processing of the data file its icon will revert to 3 The Dynamic User Import Module will then remove the data file it has just processed Hotel PMS INI File Format When importing INI files the data must be in the following format Guest Name Room Number Site Code Check out Each record is on a new line in the file Field Data Guest Name any text e g Rodrigo Rodriguez Room Number any text e g 207 Site Code Site Code Card number e g 6702FF0000 Check out Dat
71. anel 8 CPanel c Notes e Please enter the virtual panel name and select the panels that will be in the virtual panel Click Next Choose a creation method for your virtual users see previous pages Click Next Depending on the chosen creation method you may be asked to specify a starting record and number of virtual users to create Fill in the required fields consulting pages 72 73 if necessary Users in the range specified will become virtual in your member panels If you specified default users as your creation method they will be erased If you specified master panel as your creation method they will be copied from the designated panel into the other panels 10 Click Finish Your virtual panel is created Note If you selected a method that creates virtual users then the virtual users will be written to the member panels immediately If any member panels are offline they will turn red indicating there are pending programming changes in those panels Note Virtual users are always created starting with VU00001 even when you specify a starting record greater than one See the previous examples for an illustration To add a panel to an existing virtual panel 1 Inthe Insight Toolbar right click the virtual panel and choose Properties in the menu that appears 2 Tick the panels you wish to add to the virtual panel 3 Click OK Note Users in the virtual panel will not be linked to t
72. aoctaiaane yadda tag tole qian oats 67 vital Users EXPIaIMe A metio note ne ene ener Mente Nee hein slo ae ee Noto Pe Pt Ree to ae a 68 Virtual Links Explained id tas satueedunaae sade 70 Virtuality UA Practic lt ieee nee ac PO ne eee ee a A eee eee eee 11 WO o OPMER See ee a Boeke cece ee ee E eats ae Nene 11 Creating Virtual Panels ecm sicctcasctecincsecbidetnnddsnavesdatswaielesandsendeiodssduhvoaladelewsiusidetandenaadecssidoaneaiats T2 AVN 5 OO a a a a a bs tg aac a a adot decade aes 12 o A A dente edt IS 13 INSOFAR OOM tacos ae eres cata rienda 77 PROUT AiG o A A ae acteas 78 Migrating To Card Pool lla cdo dachcadssacseaneGasdeedens 78 VO e Oo AA PP AA 79 SINO TIG BOWS listar tar oo Abro paa 80 Konradia C AS tacos uc ld ica sas 81 Unassigned Cards sins ri A AN 82 DSIN REVIEW Tera 83 Undenyno CoNCepiS rail 84 INSIGRTALA EVEN a elie die a ieee 84 REVIOW WINDOWS tata A E E xem iceeb eden E 85 mering ROVN sn it errr Tee 86 MOVING The REVIEW Pole pia ida 88 Basie ODO Sii 88 CUSTOM REPO Sui 89 Time On Se REDON ssp sida 90 A AA ee ee aro 91 PYCKNOW IC OG ING Alarms ssiri e i i O E a Ei 91 Working With Alarm RESPONSES cadivi aii 92 Working With Help RESPONSES ariei e aa a iad tase 96 Working With Operator Responses terms llo dt e a aii Ta 96 ASIGHtAdVanced REPONS ssnsti a a a r a i 99 Undenyina CONG COIS rassir a aa a o i vescs ie 100 WOKO AI TNS MSIE TOODA simien e Aiea ea E eN 100 Sl OA 100 AST Niall AI ODO yr EA A A PC ner
73. ar on the card To create a new a card template Select a Photo ID Template Sample Template 1 Choose Open from the File menu or press CTRL O or press the Open button on the Photo ID toolbar Cm 2 Click the Add New button 3 Specify a name for the template and specify the size of the card 4 Edit and save the template Tip To create a new template based on an existing card layout select the existing template and click Copy instead of Add New To delete a card template 1 Choose Open from the File menu or press CTRL O or press the Open button on the Photo ID toolbar Ca 2 Select the template you wish to delete 3 Click Delete Warning Deleting a template is permanent You cannot restore a deleted template Tip Deleting a template does not delete the employees that are using that ID badge To modify an existing template 1 Choose Open from the File menu or press CTRL O or press the Open button on the Photo ID toolbar Ga 2 Select the template you wish to modify 3 Click Select You can now modify the template 132 To print ID badges based on a template 1 Choose Open from the File menu or press CTRL O or press the Open button Ca on the Photo ID toolbar 2 Select the template you wish to modify 3 Click Select 4 Choose Print Cards from the File menu or press the Print button Ey on the Photo ID
74. ard one frame dl Advance backwards one frame II Freeze current frame Working With Layouts Layouts Oso You can show up to sixteen cameras in a single video window Each camera is synchronised with the time controls for the video window To change the layout of a video window 1 Click the video window you want to change 2 Make sure the DVR Control Bar is visible View DVR Control Bar 3 Make sure the Layouts tab is selected 4 Click a new layout 5 Drag cameras from the Insight Toolbar onto the new layout Note If you switch to a layout with fewer cameras than the current layout then Insight will discard any leftover cameras You can always add the cameras again by dragging them from the Insight Toolbar and dropping them on the layout Insight can superimpose an On Screen Display OSD for each camera in a video window The OSD shows the name of the camera To activate the OSD for a video window Click the video window you want to change Make sure the DVR Control Bar is visible View gt DVR Control Bar 3 Make sure the OSD tab is selected 4 Tick or clear the Show Camera Name box N Tip Turning on the OSD effects all cameras in the current video window 143 Sending Commands To A DVR Or Camera You can send a model specific command to a DVR or camera Right click the DVR or camera and choose Commands in the menu that appears Note The commands available will be specific to the
75. aving the Filter Stack and not an individual filter the Save Filter Stack button is next to the Hide Filter Stack button E at the top of each review window 89 Time On Site Report With Insight you can generate a Time On Site report Time on Site report criteria The key features of the Time On Site report are Lata jac e 1 Fully customisable report criteria including PF a aS E flexible start and end times multiple shift times start IE 10 2005 gt Ena 12 10 2005 cardholders doors 12 00 00 Am ti so so pm 2 Selectable reporting fields oe 3 Choice of detailed or exception reporting modes 4 Customisable shift tolerance 5 Provision for worker breaks of customisable ae ee duration sree teas of 7 minutes or less 6 Option to export to CSV Comma Separated Values file readable by Excel and other software Records Per Page 30 Load Setings Save Setings 7 Option to export to MYOB file co cue El 8 Six report inaccuracy validation triggers ik Caca 9 Ability to load and save all report settings Paid Feature Time On Site reporting is licenced separately as part of the Insight Advanced Reporting Licence and requires Insight Professional to operate To generate a Time On Site report 1 Choose Time On Site from the Reports menu 2 On the Time Date tab specify the starting and ending date and time for the report 3 Define one or more shifts for the report 4 On the Panels Users
76. ba t 0 Su Nee ent meena moe aa ee Se ere ee ae eee 36 Manta Ge plates ei UON asni ene me ner Amen rts nein re ee elec 37 a O A 38 Panel Propio S asiera a em ere en eer Se per ee 38 Remote Control Field Hardware essential 40 HONGE diesseis a enses abasseaateak ee 41 USMINE Br OWS OT rd e ae iaaa rni 42 Understanding Rem Stata lord 43 A A 44 A a eee et eer ee 45 TIS aNd OTIS NG ect id dialers 46 PIN DISCOV O armana a a Aa aan cela aan idee nara Buna tania 47 Scneqtlcd USer EXPY vto e trio tai 47 ME FMCG reana a ata torah erica iis Ate ate e e ee 47 Detecting Keypad Edits di 48 Comparing Insight With A Panel ocoooncccccocnnccocononcconcnnnononononnnconnnnnnnnnnnannnnonannnnnnnnnnnnnanons 48 Long Names Notes Name Lock Slider Item Picker Quick Navigation ococooccccoocnooo 49 Searching ANS dort ces fash flied wade Ee rhc etl aot A Ntenmandes eae Relat ote 50 Cross Referencing lItemS ccccccsseccccseseeecseseeecceseesceageeecseueeecseueeessageeesseuseesssseeessageeessaases 52 USO TING Copy Wizard eemnes A a AO 52 Card Pool Integration sario tocado 55 Card ACA ISO a a a E 56 Insight Edit A A A A er ee Aa 57 A E e a a A II a a E 59 So o e E E ET EA E A E EEE A ean EE E TE A 59 Importing Extended User Informati0N coooccccccnnccccnnccconnnconnnocannnonnnnonanononnnnononnnonannnonanonons 60 usor PROA PNS ie A EE E A A O 63 Panel Memory ContguratonS sai A di 64 A E O OO E O sec nai E e E ast
77. base either MSDE or SQL Server Since MS SQL Express 2005 allows a database limit of 4 GB and is compatible with MS Vista some installations that are upgrading to Insight 3 2 may benefit from upgrading the database platform to SQL Express 2005 To Upgrade from Insight 3 1 or earlier to Insight 3 2 or higher and use SQL Express 2005 1 Before installing Insight 3 2 use the Insight Archiver SQL module to back up the Insight database 2 Remove MSDE completely using Add or Remove Programs from the Windows Control Panel Start gt Control Panel gt Add or Remove Programs 3 Install the new version of Insight following all the prompts 4 Restore the Insight database which was backed up in step 1 Note The Insight installer will prompt the user that SQL Server 2005 will be installed to run under a particular account usually NT AUTHORITY WNetwork Service and that the account needs access to the Insight installation folder The user should answer Yes to the dialog Note If the previous version of Insight was set up to have its database back ups stored to a location outside the Insight installation folder then the NT AUTHORITY Network Service account on the Insight server machine needs to have full access to the location the Insight database back ups are kept in 153 This page has been left intentionally blank 154 uw uw uw uw uw uo O 0 dy wv Ww J du wv
78. blank panel configurations from Inner Range or any panel cor A clar la ro o A that you ve exported previously Once you ve created the new Template E Program Fies iner RangeWnsghiTempl panel you can download it into a physical panel at a later date I IP Door Controller Template Profile You must specify a unique ID and serial number for the new panel To create a panel from a template cer car ici r A F Panel Name New Pan s i sSS 1 Inthe Insight Toolbar decide which site will contain Panel 1D 00000004 tt ChangelD the panel If necessary create a new master site or SerialNumber 7830 sub site al 2 Right click on the site that will contain the panel and choose New Panel From Template in the menu that appears 3 The Create New Panel window appears Enter the correct information for the panel being created 4 Click OK A progress window appears while the panel is being imported Note The new panel will be created with the name ID and serial number you specify After creating the panel you must manually set up protocol parameters and connection paths In the Insight Toolbar right click the new panel and select Properties from the menu that appears then click the Protocol and Ports tabs Tip Insight ships with a number of empty panel templates including Standard Enlarged Access Access 2 Alarms Apartments Extra Door and Special You can use these templates as a basis for pan
79. ble Cards that don t have a site code are called direct entry cards These cards only have one piece of information the card number Because there is no unique site information encoded on the card typically this number is quite long and therefore isn t usually printed on the card These cards have to be physically enrolled at a card reader to be enrolled into the system Regardless of which method is used data is encoded on the card using binary numbers 0 s and 1 s The length of this encoding i e the number of binary digits or bits determines the card format e g 26 bit 34 bit etc The more bits the more unique cards that can be represented Card pools simplify the management of cards at a site by streamlining the allocation of cards to users and introducing the ability to tag cards as lost or suspended Cards can be returned to the card pool which makes them available for reallocation Note You can only have one direct entry card pool You can have any number of site code card pools Warning Insight Card Pool ignores tenancy rules Operators will be able to see the names of cardholders that don t belong in their tenancy Migrating To Card Pool If you re migrating to card pool and already have cards programmed in your panels you should use Card Pool Manager to add these cards to a card pool To migrate to Card Pool in an existing installation 1 Use the Auto Create Card Pools button to create card pools ba
80. cate panel If necessary create a new master site or sub site 2 Hold down the Control key on the keyboard 3 Click on the panel you want to duplicate but do not release the mouse button 4 Drag the panel onto the site that will contain the duplicate A plus sign appears 5 Release the mouse button You can release the Control key as well 6 The Copy Panel window appears Enter the correct information for the panel being created 7 Click OK The new panel is created Note The new panel will be created with the name ID and serial number you specify After creating the panel you must manually set up protocol parameters and connection paths In the Insight Toolbar right click the new panel and select Properties from the menu that appears then click the Protocol and Ports tabs Operator Permissions To duplicate a panel you must have the create permission for panels the inspect permission on the panel being copied and the change permission on the site that will contain the copy Field Descriptions Panel Name Enter a name for the duplicate panel Panel ID Enter the panel identification number This number must match the panel ID specified in the Insight comms task If you do not know the panel ID for example the panel has not yet been delivered enter any unique number here and change it later on Serial Number Enter the panel serial number press MENU 2 on any terminal You must enter the number exactly
81. ck the inputs that you want to add to the Alarm Group Click OK ae te OS Working With Surveillance Items Surveillance items correspond to hardware detectors and devices in your Inner Range system and fall into one of two categories Point items occupy a single point on the map These items are usually doors auxiliaries reed switches and the like Area items occupy shaped regions on the map These items are usually Inner Range areas or sensor devices such as motion detectors or perimeter beams Adding Surveillance Items You can monitor the status of your installation by adding surveillance items to your maps To add point surveillance items 1 Ensure you are in Edit Mode select Edit Mode from the File menu In the Insight Toolbar expand the Site Tree until you reach the item you wish to monitor 3 Click the item with the left mouse button but do no release the button 4 With the button held down drag the item onto your map and release the button 5 If necessary fine tune the placement of the item with the mouse or arrow keys To add area surveillance items 1 Ensure you are in Edit Mode select Edit Mode from the File menu If you are placing an area select the Area tool E If you are placing a zone input select the Zone Area tool Wi 3 Draw the area by clicking on the map Hold the CTRL key down if you wish to draw angled lines 4 To finish the shape either double click the mouse button
82. connected to the server computer Paid Feature By default you can only manage one panel with Insight Professional If you want to manage multiple panels with Insight Professional you must purchase a multi panel licence Enrolling Panels Cee ee ee eee ee x Enrolling a panel makes the panel available in Insight and i also uploads reads all of the existing programming and iS Identification users from the panel To upload a panel a A A Panel Name Sample Panel Panel ID 00000005 Ea T IPDoor Controller e The panel must be powered on sei unter PK e Insight must be able to communicate with the panel AddToSite DefautSie a via direct serial dial up or TCP IP Communications e Acomms task must be configured in the appropriate Protocol Insight Je format For PCDirect consult your programming Encopien Key Ed manual For Insight see page 151 E Sci Pero Perel ART El 9 P 9 Baud Rate 3600 le ad PC Serial Port ph y To enrol a panel Panel Server Loca ES F r A Installer PIN 1 Inthe Insight Toolbar decide which site will contain e A the panel If necessary create a new master site or _tarcel_ sub site 2 Right click on the site that will contain the panel and choose Enrol Panel in the menu that appears 3 The Enrol Panel window appears Enter the correct information for the panel being enrolled see following pages 4 Click the Enrol Now button A new window appears s
83. control cameras or view video feeds To enrol a new DVR 1 2 3 Start any Insight module that uses the Insight Toolbar Edit Review or Schematic In the Insight Toolbar make sure the Browser tab is selected Decide which site you want to attach the DVR to or create a new site if necessary The decision of which site is unimportant since it has no affect on DVR integration Right click the site that will contain the DVR and choose New Digital Video Recorder in the menu that appears Note requires a licence The DVR wizard appears Follow the on screen prompts The enrolment procedure varies slightly between brands and models This is because there is no industry standard governing DVR design and manufacture You will probably need to refer to the documentation that came with your DVR Note the MCI interface is the interface used to issue commands to the DVR The video streaming interface is the interface used to view camera feeds in Insight You can choose not to configure the video streaming interface but the MCI interface is necessary to interface with the DVR On the Cameras page specify the type and number of cameras connected to the DVR For some models this is populated automatically e The name can be any name that meaningfully identifies the camera e To set the camera type click the entry twice e The camera number should match the camera number assigned by the DVR software e The area can be a
84. d HR systems Select a radio button to match the type of access cards programmed in the panel When importing user programming via a CSV file the card numbers and or card allocation can be automatically entered into the Card Pool system assuming the Insight installation has a valid Card Pool licence The type of the card pool selected in this dialog must match the type of card specified in the user programming in the CSV file No action is taken if the Card Pool specified does not match the type of card specified in the user programming in the CSV file For example if the Card Pool specified is a Site Code Card Pool and the user programming indicates a Direct Entry Card Pool then no cards are assigned This sets the type of Lookup Key that is used in the floor Lookup Table tab in this Setup dialog Numeric values are used if this option is unchecked When interfacing with a Hotel PMS and importing data using INI format use numeric keys This links a floor derived from the guest s room number with a matching User Type in the panel When interfacing with a system using CSV format use Alphabetical keys n this case a User Type defined in the CSV file is linked to a particular User Type in the panel The number of digits to remove from the room number to get the floor number key value For example if room 12 on the 4th floor was designated Room 412 Room Digits should be set to 2 Note When using CSV files specif
85. d check box 7 4 Enter a label for the new custom field The a e E 99 To rename a custom field 1 In Insight edit double click any user in the browser pane Or right click a user and choose Properties in the menu that appears 2 Click the Custom 1 or Custom 2 tab 3 Double click the custom field you wish to rename 4 Enter a new name and click OK The custom field is renamed To remove a custom field 1 In Insight edit double click any user in the browser pane Or right click a user and choose Properties in the menu that appears 2 Click the Custom 1 or Custom 2 tab 3 Clear the check box next to the custom field Note Removing a custom field doesn t delete any data If you create a new custom field in the same position any existing data is restored Tip You can search for data in custom fields See searching on page 50 Tip You can import data into custom fields See below Importing Extended User Information You can import extended user information such as age and contact details from an external file The file must be in Comma Separated Values format CSV which means e The file is a text document e Each line of the file represents a single user record with an End Of Line symbol marking the beginning of the next record e Each field is separated by a comma character Insight expects the data to be presented in a certain default order a
86. d no longer fits into the new configuration Tip The status of hardware modules secured missing etc is updated each time you connect with a panel You can also update this status manually Right click the panel in the Insight Toolbar and choose Entire Panel in the menu that appears then choose refresh LAN status 43 Using Filters You can filter the browser so that only key items are displayed There are a number of different filtering methods available Fielt Nme fte Ja JO fafo fo fo fo ola e e Using Filter Buttons You can quickly show and hide items with the filter buttons Click show programmed to hide or show programmed items Click show blank to hide or show blank unprogrammed items Click show normal to hide or show records that aren t surplus shadow or marked Click show upload to hide or show items marked for upload from the panel Click show download to hide or show items marked for download to the panel Click show surplus to hide or show surplus records Click show shadow to hide or show shadow records Click installed to hide or show secured hardware Click missing to hide or show missing hardware Click unexpected to hide or show unexpected hardware Click not installed to hide or show uninstalled hardware t29 0 ef OFF To use the filter buttons 1 Click the appropriate filter button If the button is active pressed in then items matching that type will be displayed Note Filters ar
87. de the snap grid click the show hide snap grid button in the Schematic Toolbar Operator Permissions To add move or delete surveillance items from maps you must have the change permission on that map 124 Understanding Surveillance Item Status Insight conveys the status of surveillance items through the use of colour Sample Type Colour Meaning Description Input Green Sealed The input is in a sealed state a Input Red Alarm The input is in an alarm state A Input Orange Tamper The input is in a tamper state g Auxiliary Blue On The auxiliary is on mal The auxiliary is off 3 Auxiliary Grey Of The following symbols may be drawn on top of surveillance items to convey additional information Sample Type Meaning Description Input Isolated The input is isolated isolate o The auxiliary is in an override state and cannot be turned 0 a E a on or off until the override is ended The module containing the auxiliary is not present on the Auxiliary Not Present LAN The status of areas and zone areas is displayed using different colours Areas Zone Areas Assigned Fai Unassigned B Unassigned Panel Offline Subscription Error Subscription Error o 5 D O 5 9 E 2 3 2 C C i T Off D fast flash O ast flas E 3 E 0 2 U MOE Alarm fast flash Tip By default Insight uses a slightly translucent colour when drawing shapes If your computer performs
88. ds are detected they re displayed in the left hand pane To allocate unassigned cards to card pools 1 Select the cardholders whose cards you wish to assign to a card pool 2 Select the card pool in the lower right corner 3 Click the assign to card pool button gt gt 4 You can repeat steps 1 3 to assign cards to different card pools 5 Click the Close button to commit your changes Tip If you change your mind you can cancel your changes by selecting all of the assigned cardholders in the right hand pane and clicking the remove from card pool button lt lt 82 Insight Review Insight Review lets you search filter and print security events from your Inner Range security system The Professional Edition also includes advanced alarm handling and report generation Use Insight Review to View live and archived review Search and filter review data Specify advanced alarm rules professional edition Acknowledge alarms professional edition Generate reports professional edition Review Toolbars Toolbar Insight Review ADMIN File Edit Launch view Report Help y J 409 Sar A Dl xj Insight Review 1 Browse Edi Master Site i JE standard 512k standard 512k DAYLIGHT gone valid standard 512k 17s INSTALLER Pin accepted at TO1 26 02 2004 02 17 47 Pl Area 1 on by INSTALLER 26 02 2004 02 17 47 P Area 2 on by INSTALLER Area 3 on by INSTALLER Tamper on Zone 4
89. e Disconnect Note If you disconnect a panel and it is configured for permanent connection Insight will immediately attempt to reconnect with the panel You should configure the panel with a non permanent connection first See page 35 Operator Permissions To disconnect a panel you must have the control permission for the panel 37 Modem Blocking Modem settings If you have multiple modems you can choose which Modem List modems can be used by Insight Status Name ENABLED Standard 28800 bps Modem DISABLED Nokia 8800 Bluetooth To prevent Insight from using a modem 1 On the Insight Server computer right click the Insight Server tool in the system tray and choose Settings Modems in the menu that appears On Windows XP you may need to click the button to display all icons 2 Select the modem you want to block 3 Click the Disable button Insight will not make or receive calls using that modem To allow Insight to use a modem for outgoing calls only 1 On the Insight Server computer right click the Insight Server tool in the system tray and choose Settings gt Modems in the menu that appears Select the modem you want to make available for outgoing calls Click the Enable button Insight will use the modem for outgoing calls Insight will not receive calls using the modem w N To allow Insight to use a modem for receiving incoming calls only 1 On the Insight Server comput
90. e module thing filter 86 want to Exclude review for a particular user door area time zone function zone calculated auxiliary diary input or module See review that is a particular type e g area on off system messages user access etc Exclude review that is a particular type See XMIT entries Select review for a particular XMIT message type See all Insight audit events See edits made to panel programming Insight programming or Insight permissions See operator log ons and log offs See panel enrolments Paid Feature Not all of these filters are available in Insight Lite This is achieved by Select the user door area time zone function zone calculated auxiliary diary or module thing filter then set the matching option box to isn t Select the review type thing filter Select the review type thing filter then set the matching option box to isn t Select the XMIT thing filter XMIT entries are review messages flagged as important by the panel Select a thing filter that starts with an asterisk Select the Insight audit thing filter Select the audit panel items audit insight items or audit permissions thing filter Select the audit operator log thing filter Select the audit sync panel thing filter You can combine any number of time and thing filters to create more complex rules For example by adding three filters you could show only review fr
91. e Key Value Panel The panel this User Type belongs to From this dialog the user can add edit and delete lookup items for a panel When the Add or Edit buttons on the Lookup Properties dialog are pressed the Lookup Item dialog appears An explanation of the different Lookup Item dialog properties is shown below Item Description Filter Name This field is displayed as the Key Value in the parent dialog When importing using INI files and using room numbers the Key Value is typically the floor number When importing using CSV files the Key Value is usually exactly the same as the User Type Name The Key Value must be unique within the lookup table User Type Name In this field enter the User Type defined in the panel that corresponds to the Key Value in the Filter Name field Panel Name Select the panel to which this User Type belongs to Remember that lookup tables are created for each panel in the system so all items within a lookup table should relate to one panel only 148 Note Whilst Filter Name Key Values must be unique within a table many Key Values may be associated with a single User Type in the panel Note Entering a single asterisk in the User Type Name field tells the Dynamic User Import Module that there is no User Type associated to this Key Value With the exception of the entry in this field must have a matching entry in the panel Working with the Dynamic User Import Module Once
92. e Time in one of the following two formats dd mon yyyy hh mm e g 27 jan 2007 10 59 dd mm yyyy hh mm e g 27 01 2007 10 59 Note In both date formats a single space character separates the date from the time Note In the first date format a single space character separates date components Note Additionally in the first date format the month component is alphabetical The Dynamic User Import Module will parse the first three letters of the month component 150 Appendix A Comms Task Configuration Insight communicates with panels via an Insight comms task This comms task must be CT001 in the panel To configure the Insight comms task 1 2 Using an elite terminal log in with the Installer PIN and go to menu 7 3 1 comms tasks If your panel is using factory settings or the panel has been defaulted then CT001 will be set to Insight In this case you will only need to adjust the settings in red Press help gt 9 and change the panel ID to a unique non zero value The first two digits should be 00 The value you enter here must match the number assigned in the Insight front end software see pages 28 and 39 Leave all other settings on their defaults which are listed below Panel ID 00xxxxxx For direct serial connections if you are using a Port 1 DTR DSR comms cable you can set opts to nYnn Baud 9600 a This stops phantom mouse detection on older Opts NUIP nnnn PC s Most cables d
93. e card pools based on panel programming 1 In Insight Edit program the site codes for your panel i 2 In Card Pool Manager click the Auto Create button on the Card Pool toolbar 3 If a site code is found in any panel with no corresponding card pool the card pool is created A direct entry pool is also created if one doesn t exist already Tip If you start Card Pool Manager and there aren t any card pools defined Card Pool Manager carries out this action automatically Tip If you ve already issued cards to cardholders you should use the scan panel feature to update the contents of your card pools See page 82 To add cards to an existing direct entry card pool The process is the same as creating a new direct entry card pool See creating a direct entry card pool on page 79 To add cards to an existing site code card pool Press the Site Code toolbar button on the Card Pool toolbar a Make sure the Add to Existing Pool radio button is selected Use the Card Pool Name field to select a card pool Specify how you want the card pool to be extended as follows AI Enter range manually adds a sequential batch of cards without badging them Swipe range adds a sequential batch of cards you swipe the 1 and last card Swipe cards adds cards one at a time as you badge them 5 If you chose swipe range or swipe cards specify the card format and COM port then click Start Read and badge your cards
94. e ese ees eee ee EOE E EEO HE DEO EE EOE EEO EEDEETEEEEDTE TEES OR ORO COO meee reece rereeree renee eee ee Eee EE EEE EOE EEO E EER DEEE TEED EEE rr rr erro RCo ee Oe ere reeeeerer eee rro rro oro ee EEE DE EEE E HED EE REESE EE oro reso rro oros U005 Sarah Method 4 Generate From Like Records This method will be implemented in a future version of Insight Tip You can create any number of virtual panels however each physical panel can only belong in one virtual panel 73 To create a new virtual panel 74 os 0 AS ee Enrol or create the panels that will be in the member panel You must start with at least one panel you can add more later if required Right click the site that will contain the virtual panel and choose New Virtual Panel in the menu that appears New Sub site Enrol Panel New Panel From Template New Digital Video Recorder The virtual panel wizard appears Introducing the virtual panel wizard Welcome to the virtual panel wizard It will guide you through the creation of a virtual panel Virtual panels allow Insight Edit to program a user across multiple panels in a single operation Click Next Enter a name for the virtual panel Tick the panels you want to add to the virtual panel You can add panels from any site or sub site provided they aren t already a member of a virtual panel Properties Name Virtual Panel Panels M Panel A M P
95. e existing pool Note Card Pool Manager expects cards to be badged at an Inner Range Card Enrolment Station part number 994500 To manually create a site code card pool 1 Click the Site Code button on the Card Pool toolbar 7 2 Make sure the Create New Pool radio button is selected 3 Enter a name site code and site code offset for the card pool You must specify an offset if the card number range overlaps any other site code card number range in any given panel For more information refer to your Concept system programming documentation 4 Specify how you want the card pool to be created as follows Enter range manually enrols a sequential batch of cards without badging them Swipe range enrols a sequential batch of cards you swipe the 1 and last card Swipe cards enrols cards one at a time as you badge them 5 If you chose swipe range or swipe cards specify the card format and COM port then click Start Read and badge your cards 6 Click OK Tip Insight expects the site code and card number fields to be entered in decimal You can convert between hexadecimal and decimal using the Windows calculator Start gt All Programs Accessories gt Calculator Just switch the calculator to scientific mode View gt Scientific Tip If you change COM ports while Insight is waiting for you to badge a card then badging is aborted Click the Start button to resume badging 79 To automatically creat
96. e online e g so that alarms can be received In this case the panel can be write locked This means that the panel is online but any edits are not sent to the panel until it is unlocked To write lock a panel 1 Right click the panel in the Insight Toolbar and choose locked in the menu that appears 2 A padlock appears next to the panel indicating that it is write locked Changes will not be sent to the panel 47 To unlock a write locked panel 1 Right click the locked panel in the Insight Toolbar and choose unlocked in the menu that appears 2 If the panel is online then any changes will be immediately written to the panel Detecting Keypad Edits The Concept security system allows programming changes to be made by authorised users at any Elite Terminal in the field These edits are not automatically uploaded by Insight but you will be warned that changes have been made at a terminal the next time you connect to the panel You can then use the compare records feature below to determine what type of item was edited Tip If you leave Insight permanently connected to your panels then you can manually check for programming changes Right click the panel and choose Entire Panel gt Compare Records in the menu that appears Comparing Insight With A Panel If you suspect that edits have been made at an Elite Terminal in the field or if you just want to satisfy yourself that Insight is correctly
97. e panel later Manage card pools with Insight Card Pool requires separate licence View archived review data with Insight Review or Insight Advanced Reports requires separate licence Generate reports on archived data with Insight Review professional edition Backup your entire Insight database with Insight Archiver SQL professional edition or Insight Archiver lite edition Create and manage operators with Insight Operators professional edition When a panel is connected you can perform the following additional actions Transmit changes to panel programming including user cards and PINs Control field equipment such as doors zone inputs and auxiliaries View live security logs review from the panel Receive alarms professional edition Monitor field equipment status with Insight Schematic professional edition Tip A summary of panel connections is shown in the status bar at the bottom right of most Insight modules If no panels are connected a blinking red square is shown jd Panelis online Yellow means some panels are connected and green means all panels are connected Click the red square to stop it flashing To configure an Ethernet connection 1 Inthe panel configure CT001 as Insight page 151 Ensure Ethernet options are configured including Insight IP Panel IP Router IP and Subnet Mask Ensure Ethernet options are set to ACE 2 In Insight right click the panel in the Insight Toolbar and choose Pro
98. e saved for each different item type even when you exit Insight Edit Always check the item count bottom right corner to see if there are any items hidden in the current view Using Filter Text You can filter based on text that you specify Text filtering can be applied to the short or long name address or notes field of regular items and also the site code user type and extended information fields of users To use filter text 1 Select the field you want to filter on Name in panel is the short name of the item Name is the full length Insight name Address is the notated address such as DLO15 for door list 15 Notes is the notes field kept by Insight for each item 2 Enter the text you want to filter by 3 Press enter Your filter is applied Using Wildcards You can use special symbols called wild cards in your text filters The symbol matches one letter The symbol matches any number of letters Here are some example filters to get you started Field Text Description Name PIR Only show items whose name includes the word PIR Notes delay Only show items whose notes includes the word delay Address C01 Only show control module items Address TO03 Z05 Show the fifth zone input on the third LCD module Address T03 2 Show all zone inputs on the third LCD module Address Tz Show all zone inputs on all LCD modules 44 Address SL Show all zone inputs on all modules Address 201 21
99. e to the tenants that are common to all items in the review message In other words only operators who can see all of the items in a message can see the message e Changing an items tenancy after a review message has been created has no effect on the review message 117 To enable Insight tenancy rules Confirmation Warning 1 You must log in to Insight Operators as installer a0 2 Click tenants e Ven ted 3 Click the turn tenancy on button above the browser e a pan e f Are you sure you wish to tum Tenancy on 4 Click Yes on the warning screen that appears 5 Restart the server by logging on to any Insight module No Warning Turning on tenancy rules stops the Insight server All operators will be disconnected To disable Insight tenancy rules You must log in to Insight Operators as installer Click tenants Click the turn tenancy off button Click Yes on the warning screen that appears Restart the server by logging on to any Insight module oe iS Warning Turning off tenancy will remove all items from any tenancies then delete the tenants Turning tenancy rules back on will not restore the deleted tenants Warning Turning off tenancy rules stops the Insight server All operators will be disconnected To create a new tenancy You must log in to Insight Operators as installer Click tenants Click the New button Enter a name for the new tenant Click OK oo i To
100. ecurity configuration tenants are created so that each retailer can only see their own users doors areas and review Tenancy Rules Explained e Tenancy rules can be switched on or off If tenancy rules are off then all operators can see all items subject to the permission rules defined for each operator type see page 114 e Only the installer operator can turn tenancy rules on or off e Turning tenancy rules off erases any existing tenancies All items and operators become untenanted e Only the installer operator can create or delete tenancies e Only the installer and administrators can modify existing tenancies e Ifan item like a door or an area isn t placed in a tenancy it is visible to all tenants subject to the permission rules for each operator type e Once an item is assigned to a tenancy it is only visible to installer all administrators and any operators in that tenancy e Anitem can belong to more than one tenancy e Operators can belong to multiple tenancies Operators can see any item that belongs to any of their tenancies provided of course that the operator has the appropriate permissions see page 114 e Operators cannot see review entries if any part of the review message is out of their tenancy Warning Insight Card Pool ignores tenancy rules Operators will be able to see the names of cardholders in other tenancies How Tenancy Affects Review e Review messages are visibl
101. ed panel Encryption Key Enter the encryption key for this panel exactly 32 digits This number must match the Insight A amp Insight B fields specified in the Insight comms task Leaving this field blank is equivalent to selecting all Zeros Connection Specify the connection method you will use to enrol the panel e Ethernet gt Panel Ethernet UART select this option if you wish to use your computer s TCP IP network and or the Internet and the panel is fitted with a TCP IP Ethernet UART board e Serial Port gt Panel UART select this option if you are using a direct serial connection between Insight Server and the panel or if you are using a serial to TCP IP protocol converter e g Lantronix e PC Modem gt Panel External Modem choose this option if you wish to use a modem on the Insight Server computer to dial an external modem on the panel e PC Modem gt Panel Internal Modem choose this option if you wish to use a modem on the Insight Server computer to dial the internal modem on the panel Settings Specify any additional connection parameters here Settings such as baud rate and IP address must match those of the panel Panel Server Do not change this setting from LOCAL Protocol Set this to Insight Make sure comms task 1 is configured 28 Installer PIN as Insight page 151 This field is disabled when you select the Insight protocol If you are enrolling a version 4 panel Name Panel ID
102. el programming without enrolling an empty panel Operator Permissions To import a panel you must have the create permission for panels and the change permission on the containing site The permissions for the new panel are copied from the defaults tab of each Operator Type Field Descriptions File Name Click the button and navigate to the template file you wish to import IP Door Controller Tick this option if you will be connecting to an IP Door Controller instead of a regular Control Module Panel Name Enter a name for the new panel Panel ID Enter the panel identification number This number must match the panel ID specified in the Insight comms task If you do not know the panel ID for example the panel has not yet been delivered enter any unique number here and change it later on Serial Number Enter the panel serial number press MENU 2 on any terminal You must enter the number exactly as it appears including leading zeros If you do not know the panel serial number enter any number here then change it later on 31 Duplicating Panels i O xl You can duplicate a panel that you have already enrolled and Pz i then download the duplicate panel into a physical panel at a ou can change iem later vith panel ons screen Pe later date Panel Name DuplcatePanel SCS Panelio 60 F To duplicate a panel SerialNumber 440 1 In the Insight Toolbar decide which site will contain Cancel the dupli
103. er right click the Insight Server tool in the system tray and choose Settings gt Modems in the menu that appears 2 Select the modem you want to make available for incoming calls 3 Click the Listen button Insight will receive incoming calls using the modem Insight will not use the modem for outgoing calls Note You cannot configure a single modem for both incoming and outgoing calls If you want to make and receive calls you will need two different modems Panel Properties 2 o o Sample Panel lll Panel l KIE You can find out further information about am Profi Profile Panel Name Sample Panel Change your panel by opening the panel properties Profle window From here you can rename the panel change Insight protocol settings configure communications ports set the panel date and time perform directory i maintenance and inspect other panel Protocol properties such as firmware version and PCB revision Serial Number 2635 re Status Master Site Master Site Sub Site Master Site To open panel properties Maintenance a Update Info Carcel _ 1 Right click the panel in the Insight Toolbar and choose Properties in the window that appears 38 To change protocol settings 1 Open panel properties and click the Protocol icon Fields marked with a Control Module icon must match the corresponding settings in the Insight co
104. erators with multiple Operator Types receive the combined permissions of each Operator Type Working With Workstations x p Profile Profile Profile Insight lets you use workstations in two ways 1 You can specify that certain Operator Wakstaion Name Ea ose Types must log on from designated A IPAddress 127 0 0 1 workstations Description FO E Notes 2 By applying an Operator Type to a workstation you can limit the permissions that are available from that workstation Audit To create a workstation Cancel 1 Click the workstation tab in the Insight Toolbar 2 Click the New button or press the Insert key or right click the browser pane and 115 select New Workstation from the menu that appears 3 Enter the name of the workstation or click the Browse button and select the workstation from the network 4 Click OK to save the new workstation To delete a workstation 1 Click the workstation tab in the Insight Toolbar 2 Right click the workstation and choose Delete in the menu that appears or click the workstation with the left mouse button then press the Delete key 3 Click Yes when asked if you really want to delete the workstation To create a locked down workstation Create an Operator Type and set up the maximum permissions that will be permitted from your locked down workstation Right click the workstation and choose Properties
105. es See the installation instructions supplied with the Remote Licences for more details Paid Feature Insight Licence Manager is part of Insight Professional Registering Insight Professional Insight Professional will operate in Professional mode for thirty days from the initial installation date During this time you must contact Inner Range for a permanent Professional licence key To register Insight Professional 1 Choose About from the Help menu of any module 2 Click the hyperlink that says Click to Register A new window appears 3 Click the hyperlink that says Click here for registration form Warning If you fail to register in the 30 day period Insight will revert to Lite operation As soon as your permanent Professional key is entered Insight will return to Professional operation Tip The Insight serial number is stored inside the hardware key You can quickly check the serial number by opening the About box in any module r 13 109 Licenced Modules Your Insight Professional licence provides unlimited access to the core Insight Professional modules such as Insight Operators and Insight Schematic The following features or functions are licenced separately 99 Insight Card Pool Insight Photo ID Insight Advanced Reports Insight Time On Site Reporting Insight DVR Integration Insight Dynamic User Import Module Insight COM Interface Insight Communicator y Y y SCS e
106. eview data exceeds 4 5 million events per year Contact the manufacturer for hardware specifications when the recommended number of review events will be exceeded 2 A spare USB port on the Insight Server computer not needed for Insight Lite 3 Version 5 firmware upgrade kits for all version 4 panels you intend to manage with Insight Tip Users upgrading from Insight V3 1 may wish to take advantage of the inclusion of SQL Express 2005 and upgrade their Insight database platform from MSDE SQL Instructions for this are found in Appendix B on page 153 Step 1 Install Insight Lite or Step 1 Install Insight Professional 1 Locate the Insight Lite install 1 DO NOT plug in the USB security key program and open it until you are instructed to do so 2 Follow the on screen prompts 2 Locate the Insight Professional install 3 Click Finish program and open it 4 Restart your computer if you 3 Follow the on screen prompts Only are asked to do so choose Client and Server on the computer that will be the Insight Server For all other workstations choose Client Only Be patient installation might seem to pause for up to 5 minutes Click Finish Plug in the security key server only Restart your computer if prompted o gt O1 gt Step 2 Option 1 Enrolling a Version 4 Panel If your panel is already version 5 skip to Option 2 Enrolling a Version 5 Panel You can determine the version by pressing MENU 2 on
107. exit tour mode click the tour button a second time or click one of the pan tilt Zoom focus iris buttons Some cameras can be programmed with presets Activating a preset sets the zoom focus iris tilt and zoom to a known position Use your DVR software to program your camera presets To activate a PTZ camera preset Click the video window containing the camera you want to control Make sure the DVR Control Bar is visible View gt DVR Control Bar Make sure the video window is in live video mode click ma Click the preset button The preset controls appear Enter the preset number you wish to activate Click Go The camera moves to the selected preset a AS Tip You can also activate camera presets in Insight Schematic See page 126 Working With The Video Timeline Video Timeline Each video window maintains a video timeline The Current 26 10 2005 2 29 08 PM timeline applies to all cameras in the window For example if you add 5 cameras to a video window then set Date Time 28 10 2005 08 29 the time line to March 15 at 10am then each camera will rT show archival footage from March 15 at 10am ee 00 00 12 00 e The time line is ignored if the video window is showing live footage 141 To view live footage 1 Click the video window containing the cameras you want to switch to live feed 2 Make sure the DVR Control Bar is visible View DVR Control Bar 3 Click the live video button mf The live
108. footage then each camera in the video window will show live footage You can open multiple video windows Each video window can have multiple cameras Each video window has its own time line so you can for example show live camera feeds in one window and historical feeds of the same or different cameras in another window To open a new video window El Default Site l Sample Panel 1 In Insight Review select the Control tab of the Sample DWA Insight Toolbar y A 2 Right click a video camera in the tree and E Rec choose Show Video in the menu that appears a Carp Bu AED A new video window is opened Bu Logi Tip ecccccccecocecocococeccococeccocecocecoo ccceccccecocsocecocecocococcococococcccecececoceocococeccccccoceei You can add additional cameras to the window See working with layouts on page 143 Tip You can switch to a different camera without creating a new video window Simply drag the new camera from the Insight Toolbar and drop it onto the video window To assign cameras to a video window 1 Click the video window you want to add cameras to and make sure the layout contains the number of cameras you want to add page 143 2 Inthe Insight Toolbar make sure the Control tab is selected 3 Drag cameras from the Insight Toolbar and drop them onto the appropriate panels in the video window Video feeds are added and synchronised to the time line of the video window 139 Sy
109. from a single location Insight makes virtuality as simple as possible by allowing you to edit users in a single location You can program all the fields you can normally program for a user such as name PIN number user type expiry and fob options When you save your changes they are sent to each member panel in the virtual panel Although you may think of virtual users as existing in one place in reality Insight has to convert your changes into real users in real panels and this introduces some complexity For example the member panels may have different memory configurations You may also want a user s access rights to be different in each member panel Member panels will be connected to different field hardware and items such as extra area cannot be programmed from a single location since the extra area will almost certainly be different in each member panel Insight solves these problems using virtual links Virtuality and virtual links will be explained in more detail in the following pages 67 Virtual Users Explained To understand virtual users imagine you have two panels with the following programming For simplicity we are ignoring the fact that user 1 is normally INSTALLER and user 2 is normally MASTER Pr rro rro rro rro rr rro rro reer ere reece cee rr erro rect rr rere errr rer rrr rer rr rrr rrr terre rrr rrr rer rr rere r re reer ricer trite rrr Looking at the diagram we can see that John exists in both pa
110. ge 33 to see the review use Insight Review page 67 To see review open a new review window page 85 and click the Go button page 85 The default filter shows review events that were generated in the last 24 hours If you forgot to set the panel date and time no review will be visible If you want to see all review change the filter to All Review page 86 or select filters that suit your requirements page 86 Register Insight Professional Insight Professional must be registered within 30 days of installation page 109 Insight Lite doesn t require registration but is only licenced for use by Certified Inner Range technicians Create Operators and Tenants For Insight Professional installations you can create operators with reduced privileges Normally you would restrict editing rights to only configure cardholders and run review Operators are managed in Insight Operators page 111 For sites with multiple tenants you assign operators and field hardware to different tenancies Tenancies are managed in Insight Operators page 111 Step 8 Further Reading This concludes the Getting Started Guide Refer to the following pages to unlock the power of Insight in more detail Don t forget pressing F1 will open context sensitive help at any time within Insight Thank you for using Insight 14 This page has been left intentionally blank Introducing Insight Insight consists of ten modules Each module is
111. ght Toolbar is visible View Insight Toolbar 2 Click the Custom Reports tab Custom Reports Built in Reports To view and manage your built in reports 1 Make sure the Insight Toolbar is visible View Insight Toolbar 2 Click the Built in Reports tab Generating Reports Generating a report requires up to three steps selecting the report specifying the report options and running the report To generate a report without changing report settings 1 On the Insight Toolbar click the Custom Reports tab to generate a report you ve saved previously or click the Built in Reports tab to generate a built in report with default settings 2 Right click the report and choose Run Report in the menu that appears Tip All Advanced Reports can be triggered in response to an Alarm See the section Working With Alarm Responses on page 92 100 To generate a report with the option to change report settings 1 On the Insight Toolbar click the Custom Reports tab to generate a report you ve saved previously or click the Built in Reports tab to generate a built in report starting with default settings Right click the report and choose Report Settings in the menu that appears Specify any data settings for the report varies according to the report type Click More Options Specify the date range print options and export options for the report as desired Click OK If you want to save your settings as a c
112. he newly added panel s You must link the users manually See pages 72 and 73 for examples To delete a virtual panel 1 Inthe Insight Toolbar right click the virtual panel you wish to delete and choose Delete in the menu that appears 2 Click Yes The virtual panel is deleted Warning Deleting a virtual panel cannot be undone except by creating a new virtual panel and setting it up again Think carefully before deleting a virtual panel Tip Deleting a virtual panel doesn t delete the member panels and their programming remains unchanged Future programming changes can only be made on the individual panels unless you create a new virtual panel 19 76 This page has been left intentionally blank _ a C C H E O ep Insight Card Pool Insight Card Pool lets you assign manage and examine access control cards in an Inner Range security system Use Insight Card Pool to Create direct entry and site code card pools Assign cards to users Mark cards as lost or suspended Automatically create card pools based on panel programming Detect unassigned cards and add them to card pools Browse Card Pool Filter Toolbar Toolbar Controls SEN Untitled IRCardPoo Mgr ICON In a All Card Pools Ge Sample Pool 04 51 42 PM E sample Pool rA site Code 1 Available No User Monday September U4 2UU6 U4 42 43 PM Sample Pool 8 S
113. here are five types of time filters On Lets you specify a particular day You can also specify a time interval on the specified day for example 18 30 to 19 15 From To Lets you specify an interval that spans more than one day For example midday on March 15 until 8pm on April 3 Last Lets you specify review that occurred within a certain range of the current time For example the last 45 minutes or the last 2 weeks As time passes entries will disappear with this filter type Live Review This special filter type matches any review that is received live from a connected panel All Review This special filter type matches ALL review unconditionally including live review from connected panels Thing Filters Thing filters let you filter for review that concerns a particular item Refer to the table below want to This is achieved by See review from a specific panel Select the panel thing filter Exclude review from a specific panel Select the panel thing filter then set the matching option box to isn t See review that contains certain text Select the text compare thing filter Exclude review that contains certain text Select the text compare thing filter then set the matching option box to isn t See review for a particular user door area Select the user door area time zone time zone function zone calculated auxiliary function zone calculated auxiliary diary or diary input or modul
114. his case Insight 114 provides a special check box with a black border The purpose of this check box is to provide a convenient means of turning the permission on and off at a lower level in the tree Operator Permissions To set permissions on an item you must have the set perms permission on that item To set some items you must also be an administrator Working With Module Permissions With Insight you can grant or deny Operators access to Insight modules and you can also control what actions can be performed within modules Module permissions are set at the Operator Type level want to Use this permission in the tree see below Control which alarms an operator Alarm Handler gt Alarm Acknowledgement gt type can acknowledge Critical High Medium Low Specify whether an operator type can Alarm Handler Alarm Responses gt create edit and remove Alarm Create Edit Remove Responses Specify whether an operator type can Alarm Handler gt Help Responses gt create edit and remove Help Create Edit Remove Responses Specify which Insight modules are Run Modules gt module name available to an Operator Type To change the permissions for an Operator Type Double click the Operator Type you wish to modify Click Modules Expand the tree on the right hand pane to locate the item you wish to modify Ticking an item grants the permission to all Operators with this Operator Type 4 Click OK ie Tip Op
115. hod you specify a starting record and the number of users and Insight creates the requested number of virtual users by reading them from a dominant panel Any existing users in the range specified are overwritten in the other panels Example Dominant panel Panel A starting record 2 number of users 2 Virtual Panel Panel A Panel B e far a a Loss sete ects o hal ta U001 Installer e U001 Installer U002 Master o U002 Master o e VU001 Peter o eee gt el U0O3 Peter o de gt 9 U0O3 Peter o e VU002 Bill o on gt el U004 Bill e anos gt el U004 Bill o o o U005 Frank U005 Sarah CeCe eee reer renee ee ere eee ese eee see Eee EOE E DEO HE DEO EEE OHO DEEDS E TEE EEDEEOEE Ee OR ORO COO m ee eee eee rro rro renee eee Eee EE EEE EEE OEE EE EEE REESE rro rro rr rr recorro rr eee ere ree ene reese e ee eee Eee EEE EOE EEE E ODODE OEE EE DEEDS ELE EEE ES Note Insight considers the first user to be starting record 0 whereas the panel starts number users with U00001 Hence entering a starting record of 2 corresponds to U00003 in the panel Method 3 Empty Panel With this method the virtual panel doesn t contain any virtual users initially You must add them later Any existing users in member panels are unaffected Virtual Panel Panel A Panel B U001 Installer U001 Installer U002 Master el 1003 Peter Q ums U002 Master U004 Bill U004 Jane U005 Frank COO e cere reer rere eee rees
116. how often you wish to synchronise the panel with Insight Server 5 Click OK Note When synchronising the panel date and time is changed to match the date and time of Insight Server Note For synchronisation to occur Insight server must be running 39 Remote Control Field Hardware Contratar A You can control your Inner Range security system remotely using Insight You can control areas area lists auxiliaries auxiliary lists doors door lists floors floor lists home auxiliaries and inputs To control items remotely 1 Click the Control tab of the Insight Toolbar 2 Click the item type you want to control 3 A window appears containing the items of that type and after a moment the current state is displayed 4 Highlight the item s you want to control 5 Click the appropriate control button to control the item Tip You can select multiple items by holding down the SHIFT or CONTROL keys whilst clicking Tip If an item changes state the change will be reflected in the control window within five seconds Tip The Insight Toolbar doesn t have a Control tab in Insight Schematic To control items in Schematic right click the item directly on the map and choose from the menu that appears Tip You can control DVRs and cameras using Insight See page 137 Operator Permissions To control an item you must have the control permission for that item 40 Insight Edit Insight Edit lets you inspect and m
117. howing enrolment progress Note Some of the settings on the enrolment screen must match the equivalent settings in Insight or enrolment will fail For your convenience these fields are marked with a small Control Module icon pr in Insight Double check that these settings match the settings in the panel 27 Note You can only enrol panels from the Insight Server computer You cannot enrol panels from an Insight Client computer Operator Permissions To enrol a panel you must have the create permission for panels and the change permission on the containing site The permissions for the new panel are copied from the defaults tab of each Operator Type Previous Software Uploading a panel in WinDirect and PCDirect was a very time consuming task Insight uses Octane compression to upload the panel many times faster Depending on panel contents and transfer conditions Insight can upload up to 600 faster than PCDirect WinDirect If you are enrolling a version 5 panel Name Enter a name for the panel Panel ID Enter the 8 digit panel identification number This number must match the panel ID specified in the Insight comms task Serial Number Enter the panel serial number press MENU 2 on any terminal You must enter the number exactly as it appears including leading zeros IP Door Controller Tick this box if you are enrolling an IP Door Controller UK Add To Site Shows the site that will contain the newly enroll
118. iate Acknowledge DVR Reports Alarm Response Details Alarm Response window is displayed oe EN 3 Enter the settings for this alarm response Response Help None see below 4 Click OK W Operator Response i Enabled x This Alarm will be Acknowledged Automatically Options Tab This defines the basic properties of the Alarm Response Item Description Name The name of the alarm response used for identification only Alarm Level Specifies the urgency of the alarm Since the alarm window can be filtered to only show a certain level and above this can be used to prioritise alarms Response Help Specifies the help text that should be displayed when the alarm is acknowledged Operator Response If ticked the operator must enter a text message when acknowledging the alarm If cleared no text message is required Enabled If ticked alarm processing occurs normally for this alarm response If cleared the alarm response is ignored This Alarm will be If ticked no operator action is required Insight will Acknowledged Automatically acknowledge the Alarm automatically and the Alarm will not appear in the IR Alarm Handler window 92 Message Tab Controls the Message displayed to the Operator in the Alarm Response window Item Alarm Response Message Text Colour Background Colour Immediate Tab Description A description of the alarm This text is displayed next to the alarm in the alarm handler wind
119. ic items of programming for a user can be cleared by populating the field s with the entry lt blank gt The lt blank gt entry cannot be used for the following fields PIN First Name Second Name Gender Date of Birth Card Number Panels Tab The Dynamic User Import Module needs to know which panel s is are servicing the installation Item Description Properties Allows settings for the selected panel to be viewed and changed in the Dynamic User Import Module setup file Remove Panel Deletes the selected panel from the Dynamic User Import Module setup Add Panel Used to add panels to the list that the Dynamic User Import Module will deal with Selecting this button will bring up a dialog which is explained below Add Panel Adding Panels in the Panels Tab Panel Name Type the panel name in this field panelnemesf The panel must already exist in the system The Panel Name field must exactly match the name of the Panel as shown within the Insight Edit module User Range Cardirin Users 57 User Index 0 FF Virtual Panel Virtual Panel If this item is checked the panel shows up in the Select Panels pane as a virtual panel which must already exist in the system Cancel User Range This setting refers to the range of user numbers to use in the panel Each of the Card Only User settings are in blocks of 8000 user numbers e For up to 4000 Users with User Number in the range of U0001 to
120. ich computer is running the Insight Database Server If Insight is installed on a single computer or if this computer is the server in a multi computer installation then select This Computer If this computer is not the server in a multi computer installation click another computer and enter the name or IP address of the server computer e Logging o Specifies diagnostic logging options Do not modify these settings unless instructed by an Inner Range technician e Server e Client o Client Options tick this option if you want Launch Pad to appear whenever an Insight module is closed o Password Caching specifies when Operators must enter their password If caching is enabled then Operators do not need to enter their name and password until they quit a module at which point the cache is cleared If caching is disabled then Operators must enter their password every time a module is started 21 22 This page has been left intentionally blank The Insight Toolbar The Insight Toolbar is the management centre of Insight The toolbar is where you create and manage sites enrol panels control field devices and perform panel programming and maintenance The Insight Toolbar is available in all modules Use the Insight Toolbar to Enrol panels Connect and disconnect panels Create master sites and sub sites Copy or move panels between sites Import export and duplicate panels Perform selective upload and down
121. ight Server computer to dial an internal modem on the panel Specify any additional connection parameters here Settings such as baud rate must match those of the panel Do not change this setting from LOCAL Set this to PCDirect Make sure there is a PCDirect comms task configured in the panel The PIN number of User 1 in the panel Although you can enrol version 4 panels you cannot manage them with Insight until they are upgraded to version 5 See page 11 29 Troubleshooting If you receive a message to say that the upload failed review the following checklists If you are using the Insight protocol to enrol the panel If you upgraded the panel from version 4 o Was your firmware upgrade successful Press MENU 2 on any Elite Terminal and confirm that the version is 5 xx o Did you remember to default the panel The Insight comms task must be Comms Task 1 Check the configuration of your Insight comms task matches with the Insight software o Panel ID which must be unique and non zero o Connection method and parameters including baud rate etc Check you have entered the panel serial number correctly including leading zeros If you re enrolling an IP Door Controller make sure you ticked the IP Door Controller option If you re enrolling a regular Control Module leave the option cleared If you are using Serial Port gt Panel UART make sure you have specified the correct serial port on your PC and that no other pr
122. in the system before it will run properly Setting up the Dynamic User Import Module Before attempting to set up the Dynamic User Import Module it is recommended that the panel or panels have been programmed first The key panel items relevant to this module are e Panel Name s e Number of users to be serviced this will determine the memory configuration in the panel as well as the User Range specified in the Dynamic User Import Module e Type of cards used for access e User types When importing INI files from a Hotel PMS a User Type must be set for each floor the panel will service When importing CSV files from ERP HR systems User Types in the panel must match User Types that will appear in the CSV file To Set Up the Dynamic User Import rem a Module Operator details 1 Run the User Import Application AA This is done by selecting Dynamic Operator installer User Import from Insight s Start Password pea menu Start gt All Programs gt Inner Range gt Insight gt Dynamic User Import Module Directory c Program Fes inner RangelInsightiCMS Monit 2 The Dynamic User Import Module should appear as 4 or Fl in the system tray 3 Right click on the icon to bring up a contextual menu Choose Setup from the menu 4 You will be prompted to log in Log in as installer to enter setup Carcel too te 5 Enter the settings required by the Dynamic User Import Module see below Folder to monitor
123. is set to Card Only User 187 which means that User Numbers of 8000 16000 are used in the panel and the User Index is set to 10 the first User Number that the Hotel PMS Tool will use in the panel is U8011 Tip Where the User Range includes U0001 U4000 it is recommended that User Index is set to at least 3 to avoid inadvertently overwriting the user programming for the MASTER and INSTALLER users Lookup Table Tab Lookup tables are required for the Dynamic User Import Module to link a hotel floor in an INI file to a User Type in a panel for Hotel PMS or to match a User Type in a CSV file typically from an ERP HR system to a User Type in a panel The Dynamic User Import Module Setup dialog will create a lookup table for each of the panels defined in the Panels tab To see and edit properties in a lookup table left click the lookup table then select the Edit button This will open the Lookup Properties dialog for the selected lookup table Alternatively double clicking a lookup table will also open the Lookup Properties dialog The Lookup Properties dialog shows the Lookup DUE ie existing lookup values for a panel The values display which User Type in a panel is associated with a particular floor for INI files or external user type for CSV files Lookup Properties Item Description Key Value The Hotel Floor or User Type found in the external data file User Type The User Type in the panel that corresponds to th
124. isation check box 3 Specify how often to connect and on which days and at what time to establish the connection 4 Specify the connection duration The options are Maximum Minutes The connection will be maintained for the number of minutes you specify Until Synchronised Insight only connects to the panel if records are marked for upload download Upon connection Insight maintains communication with the panel until the panel and Insight are synchronised Until No Review Received The connection will be maintained until all review has been downloaded from the panel Tip If you want the connection to be maintained until you manually disconnect set the Connection Duration to Maximum Minutes then enter 0 in the minutes field Note If Insight can t establish a connection with the panel it will retry periodically for the next twelve hours Note The Until Synchronised connection duration should only be chosen if Insight is the sole means panel programming is changed and if there is no requirement to retrieve new review data 35 Operator Permissions To configure connection scheduling you must have the control permission for the panel Understanding Connection Status The status of the panel is displayed graphically in the Insight Toolbar Refer to the following table Icon Path Status Description ie a The panel is not connected Programming changes Wim Ext modem Disconnected will be queued Status informati
125. issions To import extended information you must have the change permission on each user being imported If you do not have the change permission on a user the user is skipped and the next available record is used Insight Versions Insight Lite only imports First Name Second Name and Card Number Although ignored the other fields must still exist if no header row is specified 62 User Photographs You can attach a photograph to a user either from an dentfication existing picture file on your computer or by acquiring a picture from a device like a scanner or digital camera You can configure Insight to automatically display the photograph when the user badges at a door To attach an image from your hard disk to a user Open the user for editing Click the Employee tab Click the Attach Image button a Browse to the image file you want to attach Click OK Click the Save Changes toolbar button to save your changes Cae Tip To save space Insight stores a compressed thumbnail of the photograph regardless of the original size and image format You don t need to scale your photographs before importing To acquire a new photograph and attach it to a user 1 Open the user for editing 2 Click the Employee tab 3 Click the Acquire Photo button Ma 4 Select the device you will be acquiring the image from e g camera scanner 5 Follow the on screen directions which will vary depending on the device
126. istrator Click tenant Double click the tenancy in the browser pane Click members Items that are ticked in the tree belong to that tenancy TAI Tip The tenancy count shows how many tenancies an item belongs to If the tenancy count is zero the item is visible to all tenancies 120 Insight Schematic Insight Schematic allows operators to monitor the status of an installation via an intuitive interface based around graphical floor plans and site maps Special icons can be placed on each map that show the status of hardware items such as inputs areas and auxiliaries in real time Use Insight Schematic to Import site plans Browse drill downs Add areas auxiliaries inputs doors lifts and modules to plans Monitor site activity in real time View and acknowledge alarms Control your Inner Range security system Map Edit Toolbar Schematic Main Building You are in Edit Mode E File Edit Map View Launch Help Bf xf des Default 70 Standard 512K LE H A Area Auxiliaries 4 Door e a O NC uses H Home Auxiliary AA AU H E Inputs ie Modules y HA 16 Zone Expander WR 32 Zone Expanders f Analogue Module fie Intelligent Reader d LAN Power Supply LCD Terminal Mini 8 Expander r Reader Module W Master Site Plan Insight Toolbar Le O Alarm Group e qa FF
127. ite Code 1 Available No User Monday September 04 2006 04 42 43 PM Sample Pool 9 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM Sample Pool 10 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM Sample Pool 11 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM Sample Pool 12 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM Sample Pool 13 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM Sample Pool 14 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM Sample Pool 15 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM Sample Pool 16 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM Sample Pool 17 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM Sample Pool 18 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM Sample Pool 19 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM Sample Pool 20 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM Sample Pool 21 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM Sample Pool 22 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM Sample Pool 23 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM Ge Sample Pool 24 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM Samp
128. ite code number Card Number is for site codes only and will set the user to site code and place the number into the card number field If it is left blank then it will not change what is currently programmed Tip You can omit a field that you wish to leave blank You must still include the comma after the blank field for example John Smith M title is blank and skipped when importing Note To import custom fields you must use the heading row method described overleaf Sample CSV File line breaks added to fit onto the printed page text should all be on one line Joe Bloggs Mr M 10 05 1960 1 Millenium Court Knoxfield Melbourne Victoria Australia 3180 555 WORK 555 HOME 0400 HOME 0400 WORK FAX HOME FAX_WORK Joe Bloggs Australia com Joe Bloggs innerrange com Technician R8D 1 Fred Smith Mr M 10 05 1955 1 Millenium Court Knoxfield Melbourne Victoria Australia 3180 555 WORK 554 HOME 0401 HOME 0400 WORK FAX2 HOME FAX_WORK continued overleaf Fred Smith Australia com Fred Smith innerrange com Manager R amp D 2 Line 1 Line 2 61 You can specify a custom import order by including a header row which must be the first line of the CSV file The header row starts with three hash characters followed by a list of field names separated by commas The following field names are defined secondname title gender dob street suburb city state country postcode workphone homephone homemobile workmobile h
129. ivated Last Assigned To For cards that are returned from the ost or suspended states this column indicates who the previous assignee was Quick Note Operators can enter general comments in this field You can filter the browser pane on a range of criteria Only cards matching the criteria are displayed To apply a filter to the browse pane 1 Selecta criterion in the Select Filter box 2 Enter a text string in the Filter Text box Insight hides cards that don t match the filter text Tip To stop filtering clear the contents of the Select Filter box Managing Cards You manage cards by allocating them in Insight Edit and by marking them in Card Pool manager when they are lost suspended returned or reallocated To allocate cards from a card pool See to assign a card from a card pool on page 55 To mark a card as lost 1 Inthe Insight Toolbar select the card pool that contains the lost card 2 Inthe browse pane right click the lost card and choose Lost in the menu that appears The status of the card is changed to lost Tip Changes you make in Card Pool are saved automatically Note If your changes affect a cardholder in a panel and the panel is online changes will be written to the panel immediately If the panel is offline changes will be written the next time it is connected 81 To suspend a card 1 Inthe Insight Toolbar select the card pool that contains the lost card 2 In the
130. k on a field that is set to none Insight changes the browser to view all of the items that can be selected for that field Previous Software In WinDirect quick navigation was performed with the F9 and F10 keys On panel terminals quick navigation is performed with the HELP 9 HELP 0 key combinations 49 Searching Panels lolx Insight Edit includes an extremely fast search Tea a Modea tool You can choose between simple Search Tent a so searches which look for matching text in the Look In Sample Panel a tems El New Search locations that you specify and advanced e ee Q F Only match records marked for upload or download searches which let you specify complicated i searches such as find everything with the A PEREA AAA E word door but not the word office Hoot ZE CHRISTMAS DAY CHRISTMAS DAY Sample Panel H002 7 BOXING DAY BOXING DAY Sample Panel H003 T NEW YEARS DAY NEW YEARS DAY Sample Panel TZ003 DAYLIGHT DAYLIGHT Sample Panel To perform a simple search Search Complete 4 item s found i 1 Onthe Edit menu choose Power Search or press CTRL F 2 Enter the text you wish to search for 3 Choose which panels and item types you wish to search by clicking the Look In field optional 4 Un tick match case if you want GREEN to match with Green 5 Un tick whole words if you want am to match with hammer 6 Enter any settings you want on the Modified tab optio
131. k the panel in the Insight Toolbar and choose Review in the menu that appears then choose Move Back 2 Enter how far back you want to move the review pointer 3 Click Close Warning Moving the review pointer may cause duplicate review entries to be recorded This feature is recommended for experts only Basic Reports Insight includes report templates for most common reporting activities including user access door access and alarm reports Refer to the table below want to This is achieved by Create a report showing all review events Use the all events report Create a report showing all comms task triggers Use the all alarms report Create a report showing all XMIT events Use the XMIT alarms report Create a report showing user activity Use the user access report Create a report showing door activity Use the door access report Create a report showing lift activity Use the lift access report Create a time on site report Use the time on site report Create a report showing events matching a Create a filter stack report complex filter To generate a basic report 1 Select the desired report from the Reports menu 2 Specify the criteria for your report 3 Click OK Insight generates the report Tip You can copy all or part of the report into the Windows clipboard Select the portion you want to copy then choose Copy from the Edit menu or press CTRL C Formatting will be preserved if
132. l panels John is a copy from the virtual panel and cannot be edited except in the virtual panel Guard is the user type that already existed in the panel Guard is not copied from the virtual panel Essentially the link VUTOO1 tells Insight which user type to use for John in each physical panel In Panel A John is UTOO1 Guard In Panel B John is UTOO2 Guard Editing VUTOO1 in Insight shows this information but not the regular User Type programming fields These must be set up in each member panel Links apply to the following items user types areas area lists doors door lists inputs and auxiliaries 70 Virtuality In Practice The previous explanations may have made virtuality seem complicated If you set up your physical panels correctly then it becomes much easier To set up virtuality in a new system 1 Work out how many users will exist in every panel This may equal the capacity of your panels or be a smaller number Any leftover users can be programmed specifically on that panel Make sure to leave some headroom for future use for example if your system currently has 100 users you may wish to assign 200 virtual users Program all of the users into consecutive slots in one of the panels Set up the user types for the users you have created Again use consecutive slots Make sure that the corresponding slots in the other panels do not contain important information They will be erased in
133. larm 1 Open the alarm handler window Select the alarm you wish to acknowledge You can select multiple alarms with the shift and control keys 3 Click the Acknowledge Alarm button Depending on the alarm response options the Alarm Acknowledge screen appears 4 Ifthe alarm requires an acknowledgement message then enter your acknowledgement text You can select from pre defined operator operator Acknowledament r Fi No intruders found in the area y responses by clicking the down arrow at the I right edge of the field Cancel 5 Click OK The alarm is removed from the alarm handler window Working With Alarm Responses An alarm response defines what rules constitute an alarm and also specifies how Insight reacts when it occurs Alarms are defined using a filter stack When incoming review matches the filter stack the alarm is triggered A triggered alarm can be configured to attract the Operator s attention in a variety of ways Triggered alarms are added to the alarms window and must be acknowledged To create a new alarm response 1 Panel s online 1 In any module click the alarm counter bottom right corner The Alarm Handler window opens 2 On the Edit Alarms menu choose New Alarm Response Alarm Response and navigate to the type of review event you want to base the alarm response on A new filter stack is created matching your criteria and the Name Insight Review Options Message Immed
134. le Pool 25 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM Sample Pool 26 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM gt Sample Pool 27 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM Card Pools Launch the Insight Schematic module Browse Pane The Insight Toolbar lets you navigate between card pools The Card Pool Toolbar lets you manage your card pools The browse pane displays cards in the selected card pool The filter controls let you filter what is displayed in the browse pane Using The Card Pool Toolbar ag Create a new site code card pool a Create a new direct entry card pool Perform a panel scan and add freshly allocated cards to a card pool Auto create card pools based on panel programming Y Get information about Card Pool Manager 17 About Card Pools A card pool is a collection of access control cards which can be allocated to cardholders Often the cards are keyed to a particular site and numbered sequentially these cards are called site code cards Such cards store two pieces of information the site code which is generally common between all cards on a site and the card number which is unique for each card Usually the card number is printed on the card for easy identification Cards can be enrolled without a card reader because the site code and card number are readily identifia
135. le quotes gt case sensitive match with door including trapdoor but not TRAPDOOR exact door gt case insensitive match with the whole word door including DOOR but not trapdoor exact door case sensitive match with the whole word door but not DOOR or trapdoor door or window gt matches all items with either door or window or both regardless of capitalisation door and window gt matches all items with both door and window door and not window matches all items with door unless the item also has window door or not window gt matches all items with door and also matches all items without the word window not door gt matches anything that doesn t have the word door exit and door or window or corridor gt matches anything with window or corridor and also matches anything with both exit and door exit and door or window or corridor matches anything that has exit as well as one or more of the words door window corridor note bracketed terms are evaluated first exit or door and window and corridor matches anything that has both door window and corridor or it has exit door xor window matches everything with either door or window but not both Tip If you have difficulty understanding advanced searches try entering some of the examples listed above
136. ll the export file filename doc Adding the doc extension means the document will be opened by Word which can parse HTML files from Word 2000 onwards Tip If you want to export a report to PDF Portable Document File format then generate the report to screen then click the email L button in the Preview Toolbar and choose PDF as the format 101 Built in Reports Insight ships with a number of built in reports As of version 3 2 1 2 there are three main types of built in report door access reports extended user reports and muster reports The door access reports show when doors in the system have been accessed and by whom The extended user report shows the name company and department of a specified set of users including their photograph The muster reports show user access within the last 24 hours and are used to establish the location of all users currently on site at the time the report iS run To generate a door access report 1 On the Insight Toolbar click the Built in Reports tab and select the type of door access report you wish to generate If you ve created your own custom door access report then select it instead on the Custom Reports tab 2 Ifyou want to specify a date range print or export the report right click the report and choose Report Settings On the dialog that appears click More Options and specify those settings 3 Click Run Report To generate an extended user rep
137. load Remotely control hardware and modules Eds Rainbow E dee Green i E m Sample Panel TS oe 1 Info Menu H 2 Access Menu e E 3 Isolate Menu as A 4 Testing Menu a 4 5 Timing e E E Deadman Menu Master Site f Er R Installer Wenu Sub Sites N f iD O Inputs eo dy 7 1 Areas E 9 7 2 Modules fa 7 3 Communications H 7 4 Timing 7 5 System E D 7 6 Doors E F fe Access ae Fed Browser Control e The Site Tree displays all the sites and panels being managed by Insight e The gripper lets you undock float the toolbar move it around or dock anchor it e Use the tabs to select different modes of the Insight Toolbar page 39 23 Working With Sites When using Insight you organise your panels into Site Properties TS collections called sites A site is a container for adding ftemebese panels virtual panels and DVRs When you create a Gisiomer Wame Benctx Phammaceuticals site you specify a name and some contact details rae A Post Code 3955 Tip State Victoria Sites don t have to correspond to actual physical sites ee a You may wish to have a new site per customer or you Fax No 613300081 may want to group your panels by geographic area or ae el a you may choose to store all of your panels in one site Tip Cancel _ When Insight is installed it creates a single site called Default Site If you want you can delete this site or rename it to
138. lthough you can override this behaviour by including a heading row with your data Tip CSV is a common file format that can be exported by most software Check the documentation that came with your software If you don t include a heading row then Insight expects the data in the order shown overleaf All fields must be present although some can be empty on a particular row 60 Num ON iN CO N OD 9 10 11 12 13 14 15 16 17 18 19 20 21 22 Note Field First Name Second Name Title Gender Date of birth Street Suburb City State Country Post Code Phone Number Work Phone Number Home Phone Number Home Mobile Phone Number Work Mobile Fax Number Home Fax Number Work Email Home Email Work Position Department Card Number Data any text any text One of the following values Mr Mrs Ms Miss Dr Professor Sir Lord Lady One of the following values M m 0 F f 1 A date format matching the locale of this computer go to Control Panel gt Regional amp Language Options for Windows XP or Control Panel gt Regional Options for Windows 2000 e g for Australia the format is normally dd mm yyyy You should specify a 4 digit year value for correct processing any text any text any text any text any text any text any text any text any text any text any text any text any text any text any text any text any s
139. made to this record without saving them The record reverts to the last saved version lll Erase the programming of this record The record becomes blank unprogrammed 45 Upload the current record from the panel If the panel isn t connected the record is marked for upload the next time a connection is available 0 Places the current record into the Windows clipboard When you select paste the original record is then made blank unprogrammed Copies the current record into the Windows clipboard Pastes from the Windows clipboard over the current record 3 Undo the last action You can repeat this command to undo all changes made since the record was opened eh Opens the find window Ref Opens the cross reference window for this item Y Opens context sensitive help for this item Tip If you are editing a lot of records you should probably turn autosave on As you finish each record using the navigation buttons save your changes automatically Operator Permissions To open an item you must have the inspect permission for the item To save changes to an item you must have the change permission for the item Online and Offline Edit If you save programming changes while the panel is connected the changes are sent to the panel immediately This is called online edit If you make changes while the panel is disconnected then the changes are queued to be written later on This is called offline edit
140. mms task 3 Click OK Tip You can configure Insight to connect panels automatically under certain conditions Open panel properties click the Protocol icon then click the Connection tab To change port settings 1 Open panel properties and click the Ports icon Fields marked with a Control Module icon must match the corresponding settings in the Insight comms task 3 Click OK Tip You can configure multiple paths such as direct serial and dial up so that if one path fails additional paths can be tried To set the panel date and time 1 Open panel properties and click the Maintenance icon 2 Click the Date Time button 3 To synchronise the panel time with the time on the workstation you are using click the PC Time button To set the date and time manually highlight each digit and click the up and down buttons 4 Click OK Note The panel must be connected before you can set the date or time If the panel is not connected the button is disabled Warning Changing the panel date and time causes all time zones diaries and holidays to be re evaluated which in turn could alter the state of auxiliaries calculated auxiliaries and other system entities To automatically synchronise the panel date and time with Insight Server 1 Open panel properties and click the Maintenance icon 2 Click the Schedule button 3 Tick the Schedule Panel Time Synchronisation box 4 Specify
141. ms at the panel You must still acknowledge alarms from a Terminal Note Insight Schematic alarms are not related to advanced alarm management in Insight Review Clearing alarms in Insight Schematic does not acknowledge alarms in Insight Review Note Insight Schematic must be running when Area alarm events occur or they will not appear in Schematic All other alarm events will be displayed even if they occurred before Insight Schematic was opened provided the alarms are still active Tip If a zone input exists in multiple areas you can choose to only show alarms on the floor plan when an alarm occurs in one designated area Right click the zone or zone area and choose Area Monitored in the menu that appears then choose the area you want to monitor or choose All Areas to restore normal behaviour Controlling Items Within Schematic You can control field hardware directly from your maps in Schematic including doors areas auxiliaries home auxiliaries and inputs To control an item on a floor plan 1 Make sure you re in surveillance mode File Surveillance Mode 2 Right click the item and choose a command from the menu that appears Operator Permissions To control an item you must have the control permission on that item 128 Insight Server Too The Insight Server Tool lets you perform advanced server tasks Use the Insight Server Tool to Manually start or stop Insight Server See who is connected
142. n Operator Type you must have the delete permission on the Operator Type Working With Permissions Sites and Panels Security Defaults Permissions are at the heart of Operator Types i The tree below shows the permissions that apply to this HNA _ With permissions you can precisely control what e a E ERES an Operator can do in Insight dlp Sites MPa Pr idi Master Site VWYvyYora Tp H Panels alala mmi CE 1 1 1 9 Sample Panel Y Hir ia ne ie E EU in each Bic Peo Cb z 2 Air Conditionin perator Type sites and panels shows Le coat Bee HH permissions for all sites panels panel Area List tac ml mm ain r Areas programming and maps Security shows on MERO CC permissions for Operators Operator Types and ree wre Bee EE Workstations in other words the items manipulated by the Insight Operators module Key J permission relates to this item permission does not relate to this item itself Defaults shows what permissions will apply to new items that are created in the future Insight lets you define what an Operator can do via nine permissions Permission Description See The see permission means you can see the item in lists and browser panes The inspect permission means you can open the item and see how it is Inspect configured The change permission means you can modify the item and save your Change changes Greate The create permission means y
143. n program page 42 So oo Double Click To Edit Note Browse Toolbar Text Filter Status Filters W installed Y missing unexpected not installed D upload marker D download marker The following sections deal with panel programming You can only program panels that have been enrolled into Insight To learn how to enrol panels see enrolling panels on page 27 41 Using the Browser The most important part of Insight Edit is the browser pane Once you have mastered the use of this pane you can quickly and easily make programming changes to your panels Text Filter Programmed Item solid Status Filters Panel ltem LOD Terminal S4mple Panel sahe e NETO es ojejejeje w e Y Up 1 Level Tue TOS TO4 upload marker D download marker 08 T13 YW installed secured 2 missing not responding unexpected unsecured 121 122 gt not installed 1 Panelis online 199 items 0 hidden Filtered NLM E 11PM 4 Unprogrammed Item translucent Item Count Navigation The browser pane is driven from the Insight Toolbar To program a particular item 1 Inthe Insight Toolbar click the browse tab 2 Expand the tree for the panel you wish to program 3 Click on the programming item you want Tip You can change the layout of the Insight Toolbar by selecting Preferences on the Edit menu then clicking the nterface
144. nal 7 Click Find Now or press ENTER Items matching the search text are displayed Tip All text fields are searched by default To specify which fields are searched click the Advanced tab and select them in the Filter box Tip If your panel is red unsynchronised you can find all records that are queued for upload or download by opening a new search clicking the only match records marked for upload or download and clicking Find Now without entering any search text Tip You can open any matching item by double clicking it with the mouse To perform an advanced search On the Edit menu choose Power Search or press CTRL F Click the Advanced tab Enter your search criterion see below Choose the fields you wish to search optional Enter any settings you want on the Modified tab optional Click Find Now or press ENTER Cot el You specify advanced criteria by entering text enclosed in single or double quotes separated by special commands and or not and xor exclusive or Placing a text item in double quotes means the text will match both upper and lower case Placing a text item in single quotes means the text will only match if the case is the same Brackets are used like they are in arithmetic 90 Examples door double quotes gt case insensitive match with door including trapdoor doorstop DOORMOUSE etc door sing
145. nanononnnncnonnnonanononanoss 11 Step 2 Option 2 Enrolling a Version 5 Panel ccccoccncccccnccocnnoconnnconononanononanonnnnnnonanenenaness 12 Step 3 Connecting the Panel dd ds 12 Step 4 Make Programming Changes cccocccccocnnocccnnoconncononnncnnnnonnnnonannnonannnonnnnnonnnnnnonnnenananenanos 12 Step 9 Examine RevVieW salt a a STA 12 Step 6 Register Insight Professional cooocccccocncocococoncncconnnoconnnocanononannnonnnnnonnnononnnonanones 12 Step 7 Create Operators and Tenants ccccoccnccccnnccocnnoconnnoconononnnononnnonannnonannnonnnnnnnnnonnnnnnnanenes 12 Sep o FUNNET AAA e o oo aO aa A 13 as AO 15 Prod ct Teal CNG Sar E NE 16 Re istenng Insi Nt Pro tes SiO litio AAA A A 16 Insight Professional Demo Editon iia A AA AAA 17 EA o e ee O 19 Stanno Lat IY PA AAA AE A AA AA AAA AAA 19 ESunenina a MOI Sidra A AAA 20 LogIn M Ao Ag E A E Seder Rese eet ee S ae tease ieee 20 Changing Launch Pad Preter fices susi 20 Changing Client SUING S pico 21 TNS INsIgnt TODA 23 Working WITH SNCS ao Ad 24 AVOBRKINO Witi Panel a di 27 Enrolling Pan iia a A A AAA 27 Creating Panels From Templates iniciada it oe ai 31 DUPplcatlnd FanelS soseri i a ias 32 MOviNO Panel Siria adi lbs 32 Panel COMME CHONG tte td dl lat ts 33 PS TMA ne OI SG WOM esha tati tol dentales aci atol decos 34 Fanehptiated CONE CLON Std ta cP eee inn la oe a n a eet 35 Scheduled Connections Msig ht sonata annen 35 Understanding CoOnne cao
146. nchronising DVR Date Time You can synchronise the DVR date and time so that it s the same as Insight Server Synchronisation can be performed manually or scheduled to occur automatically at specified intervals To manually synchronise the DVR date and time 1 Inthe Insight Toolbar right click the DVR you want to synchronise and choose Properties in the menu that appears 2 Click the DVR Time Zone tab 3 Specify the time zone where the DVR is located 4 Click Synchronise DVR Now To automatically synchronise the DVR date and time with Insight Server 1 Inthe Insight Toolbar right click the DVR you want to synchronise and choose Properties in the menu that appears 2 Click the DVR Time Zone tab 3 Click the Schedule button 4 Tick the Schedule DVR Time Synchronisation box 5 Specify how often you wish to synchronise the DVR with Insight Server 6 Click OK Note When synchronising the DVR date and time is changed to match the date and time of Insight Server Note For synchronisation to occur Insight server must be running Working With The DVR Control Bar The DVR Control Bar lets you manage your cameras You can switch between live and archival footage change the time code of the video window and change the number of cameras displayed For PTZ cameras you can pan tilt zoom iris and focus the camera by remote control or activate a camera preset DYR Playback Control Camera PTZ
147. nel you will normally want Insight to create virtual users at the same time You can choose between four methods for this task For the following illustrations imagine you start with two physical panels A and B with some users programmed as shown Panel A Panel B U001 Installer U002 Master 1003 Peter Q ums U001 Installer U002 Master U004 Bill U005 Frank eee eee CURE O Cee eer errr ree re reer errr errr rer rr rrr rrr res rrr rere r rrr rer rrr reser U004 Jane U005 Sarah eee ORO RECEP U SOOO eee eee re ree re errr rer r errr rer rrr res terre creer rrr rr reser Method 1 Panel With Default Users With this method you specify a starting record and the number of users and Insight creates the requested number of blank virtual users Any existing users in the range specified are erased in each member panel Example Starting record 1 number of blank users 3 Virtual Panel Panel A Panel B U001 Installer 3 U001 Installer A VU001 Blank 3 ira gt d U002 Blank Bello gt U002 Blank VU002 Blank 3 ob gt U003 Blank 3 gt 9 U0O3 Blank el VU003 Blank a gt U004 Blank pea gt U004 Blank U005 Frank U005 Sarah Note Insight considers the first user to be starting record 0 whereas the panel starts number users with U00001 Hence entering a starting record of 1 corresponds to U00002 in the panel 12 Method 2 Master Panel With this met
148. nels whereas the other users do not From now on we want to program John in one place instead of two To do this we make a new virtual panel and make John a virtual user in the virtual panel Virtual Panel Panel A Panel B ia a a LJ uae aaa acerca VU001 John 2 o gt 9 U001 John a gt e U001 John U002 Peter o U002 Amy U0O3 Bill e e U003 Jo U004 Frank U004 Blank COC ee eee eee neon ee reese eee eee eee Ee EEO E OEE EEE DE OEE ET EEE OSES OEE EEEOE DER EE SEES ORR O Ome e eee re eee re ree eee eee rere EEE EEE EEE TET EOE HE EOE E EET EE EEE OE DEES EOEHe erro rrrr rro rrrrr reos erro renee eee Eee EEE OEE DESO EEE EE EEE EOE HEE E DED EE SEEDER EES Now that a virtual panel has been created the following rules apply John is now VUOO1 in the virtual panel This is represented by a gold user icon Any programming changes made to VU001 will be saved to U001 in Panel A and U001 in Panel B John cannot be edited in Panel A and Panel B because he is now a virtual user This is represented by a grey user icon in those panels You will note that the user numbers line up in each panel VU001 is the same user as U001 in Panel A and U001 in Panel B Now imagine that Peter has been granted access to Panel B He becomes U004 in that panel How is this represented in the virtual panel Virtual Panel Panel A Panel B a A ena ana aaa LJ aca VU001 John tra gt 9 U001 John A
149. nu that appears 3 Click More Options mettle ces on by Aces A a 5 Navigate to the report template you want to use a a Normally in C Program Files Insight Advanced Date Modi ed 05 2006 3 40 PM Reports 6 Click Open 7 Click OK B L 8 Click Save wok ferme Oooo 9 Click OK Files of type Lists and Labels LST Files Jst y 10 Click Cancel to close the Report Options window Working With Report Previews When you generate a report a preview is displayed in the report preview pane of the Advanced Reports main window You can use the preview toolbar to perform additional operations such as printing or emailing the report Using the Preview Toolbar Go to the first page of the report Go to the previous page of the report Jump directly to a page of the report Go to the next page of the report Go to the last page of the report Print the current page of the report Print all pages of the report Send the report via email to a recipient Tip When emailing a report you can choose to email in a number of formats including PDF TIFF EMF JPG and text The default type is a preview file which can be opened on any computer that has Insight installed Working With Templates Every report is based on a report template A report template can be shared between different reports and you can have many different report templates Each report must use exactly one template Insight Advanced Reports ships
150. o ID User Verification screen is displayed Launches Insight Schematic If this field is used a Windows machine name without the backslash characters must be specified In Insight Schematic specifies which map to display when the alarm occurs Opens a new video window displaying live video from the specified camera You can specify the path name and command line options of a 3 party software component which will be executed when the alarm occurs Custom alarm sounds are not backed up by Insight Archiver If you delete or rename the custom sounds then they will not be played by Insight Paid Feature The Display Photo ID User Verification screen requires a valid Photo ID licence 93 Using the Photo ID User Verification Screen E i 1 The Photo ID User Verification aid Screen will appear in response Mrs Wanda Zieloss to a user event when enabled m Live Mode New events are immediately 2 The user associated with the Showing 9 of 9 event s e ota current user event is displayed in the middle of the screen 3 The associated review event is displayed beneath the pictures 4 Selecting the Previous or Next button will show the corresponding user event and user photo You can also click rimas on the previous or next photo to go to the corresponding event Acknowledge Tab Date 26 03 2007 12 11 56 PM User Access Wanda Zieloss U00035 Card Access in Carpark Roladoor D001 Cont
151. o existing card templates with Insight Photo ID To move text images database fields or photos Select the template you want to work with or create a new template Make sure the selection tool Es is selected by clicking it in the toolbar Click the text field or image you wish to move Selection handles appear on the item Click the item again and drag it to a new location PAN A Tip If you can t select an item because it is underneath another item then move the top item out of the way or right click the top item and choose make last in the menu that appears Tip You can make fine adjustments to the location of an item by tapping the arrow keys on your keyboard while the item is selected To resize text images database fields or photos 1 Select the template you want to work with or create a new template 2 Make sure the selection tool le is selected by clicking it in the toolbar 3 Click the text field or image you wish to resize Selection handles appear around the item 4 Click one of the selection handles and drag it to a new location To edit the properties of an item 1 Select the template you want to work with or create a new template 2 Make sure the selection tool e is selected by clicking it in the toolbar 3 Double click the text field or image you wish to edit 135 This page has been left intentionally blank 136 Insight DVR Integration Insight DVR Integration allows
152. o not have DTR DSR Ethernet ACE connected and will not work with this option NN For Ethernet UART only If you don t intend to use an Ethernet UART set these flags to nnn RS232 ACE FES000 ACES If you don t intend to use this connection type set Ext Mod Ann these flags to nnn Int Mod nnn Insight IP see below Insight Key1 0 If you are using the internal modem set these Insight Key2 0 flags to ACE and configure an l modem task IPFast IP 0 0 0 0 IPFast Key1 0 IPFast Key2 0 To secure your installation set these to random Panel IP see below values They must match the settings on page 37 Router IP see below Subnet Msk see below CT001 Announce Port 17185 Max Attempts 0 Insight requires these settings to enrol the panel Note them down Insight IP is the static IP address of the Insight Server computer If you aren t using the Ethernet or FE3000 connection paths leave this as zero Panel IP is the static IP address of the panel If you aren t using the Ethernet or FE3000 connection paths or if you want the panel to obtain an IP address from a DHCP server leave this as zero Router IP is the static IP address of the local router or gateway If you aren t using the Ethernet or FE3000 connection paths leave this as zero Subnet Mask is the TCP IP subnet mask for the local network If you aren t using the Ethernet or FE3000 connection paths leave this as zero
153. odify the programming of your Inner Range security system This includes initial configuration of all security parameters during site commissioning inspection and modification of programming as time progresses and ongoing site management functions such as allocating user cards and PINs Use Insight Edit to Inspect panel programming Program panels and modules Manage user cards and PINs Import extended user programming Program virtual panels and virtual users Inner Range Insight Edit File Edit Yiew T ols Launch Help Beta v0 5 1 Inner Range Testing e s gt El m OED Bl xj Panel Item 7 2 1 LCD Tefminal Sample Panel Field Name y Test E m a a o lo E 4 Testing Menu 5 Timing ME 6 Deadman Menu 2 7 Installer Menu 7 0 Inputs amp 7 1 Areas 7 2 Modules M p p pe m p 7 2 0 More i a s ae Be 7 21 LCD Terminal haa p pr i 7 2 3 Big Expander 7 2 4 Reader Module 46 7 2 5 Zone Registration E Ee be E ed A 725 Mini Expander Ki E J di G F 7 2 7 Expander i i s r r Es 7 2 8 Intelligent Reader 7 2 9 Analogue Module aP 7 3 Communications 7 4 Timing ME 7 5 System Insight Toolbar D 7 6 Doors J 7 7 Access EBLAN I 7 9 Lift Car x Browser Status Ready 0 Panels online 48 Items Browse Pane e The Insight Toolbar lets you manage your sites and panels page 23 e The browse pane displays items you ca
154. ograms are using this port If you are using Serial Port gt Panel UART and you are using a USB serial port try using a legacy physical serial port if possible Make sure you have given Insight the correct protocol information In particular check that o The protocol is set to Insight Make sure the other Insight options are correct page 151 Try stopping and starting the Insight comms task Try restarting your computer If you are using the PCDirect protocol to enrol the panel 30 Make sure your panel ID is unique Even though PCDirect doesn t use it Insight still checks this number because it will be used later on Make sure you have given Insight the correct protocol information In particular check that o The protocol is set to PCDirect o You have entered the correct installer PIN Check the configuration of your PCDirect comms task matches with the Insight software o Connection method and parameters including baud rate etc If you are using Serial Port gt Panel UART make sure you have specified the correct serial port on your PC and that no other programs are using this port If you are using Serial Port gt Panel UART and you are using a USB serial port try using a legacy physical serial port if possible Try stopping and starting the PCDirect comms task Try restarting your computer Creating Panels From Templates xl You can create a panel from a template Templates can be Source Template
155. om Panel A that occurred in the last hour and contains the word granted in the message To add a filter to the filter stack 1 Click the add filters button in the toolbar gt and choose the appropriate type Modify the filter according to you requirements 3 If this isn t the only filter in the stack click the and or button to determine how this filter interacts with the other filters in the stack 4 Click the go button ES to activate review processing for the window Tip You can search for items in the review window Choose Find from the Edit menu or press CTRL F To copy review to the clipboard 1 Select the item s you want to copy 2 Choose Copy from the Edit menu or press CTRL C Tip You can select multiple rows by holding down the Shift or Control keys whilst clicking in the review window 87 To save review to a text file 1 Optional select the entries you want to save 2 Choose Save As from the File menu 3 To save all events click the All Entries radio button To save the events you selected in step 1 click the Selected Events radio button Optional enter a name for your file Click Save Sia Moving The Review Pointer If the Insight comms task is reset then Insight cannot determine which review entries have not been processed In this case it is possible to move the review pointer manually To move the review pointer 1 Right clic
156. omefax workfax homeemail workemail position department sitecardnumber company directnumber usertype extraarea extradoor extradoorlist Note In the import file HHF means first name Because must be the first entry in the header row this means first name must be the first field in each row Tip In addition to the field names defined above you can also use the name of any custom field label Sample CSV File with header row assumes a custom field is defined called favourite colour Line 1 HH secondname sitecardanumber company favourite colour Line 2 Joe Bloggs 150 Inner Range Red Line 3 Fred Smith 151 Inner Range Blue To import extended user information 1 Right click the panel that contains the users you want to import information for and choose Import gt Extended Employee Data in the menu that appears 2 Navigate to the CSV file that contains your extended Ci x information and click Open The Input Range dialog appears zme 3 Specify the index of the first user you are importing data for lo O Installer is index 0 master is index 1 U00003 is index 2 and Number of Records 1 so forth Cancel 4 Specify how many users you are importing from the CSV file If you enter 0 all records will be imported 5 Click OK Tip It s a good idea to write lock the panel page 47 so that changes won t be written to the panel until the import is complete Operator Perm
157. on and live review SE Int caia is not available Hardware cannot be controlled EA TCP IP The panel is connected Live and queued F Serial programming changes will be transmitted provided Wr Ext modem Connected the panel isn t locked see page 47 Review and ER Int modem status information is available Hardware can be controlled Ex TCP IP Serial The connection could not be established or has Wr Ext modem Sor been lost See troubleshooting on page 30 E Int modem y Connections can take up to twenty seconds to establish While Insight is negotiating the connection the panel icon changes to BP Note When a panel becomes connected the following operations are performed automatically refresh LAN status page 43 check for terminal edits page 48 check memory configuration page 64 download review page 84 Tip You can get more information about the current connection status of a panel Right click the panel and choose properties in the menu that appears then click the status icon Tip To get a quick overview of the status of all panels in an installation click the status tab of the Insight Toolbar It lists all panels in a flat hierarchy with all sub sites removed from the tree 36 Manual Connections You can manually connect a panel in Insight Use this option to connect to a dial up panel or if you have configured a panel to be non permanently connected n e Master Si
158. on on using the report designer refer to the on line help click the help menu and choose Contents in the report designer Tip You can open the built in report templates to see how they work or to adapt them to your requirements 106 Insight Archiver SQL Edition Insight Archiver provides a one click backup solution for your Insight security database All database components including review and panel programming are archived into a single file for convenient storage Insight Archiver can also archive review to a separate file Backups can be scheduled to occur automatically or run manually TITS File Launch Help Use Insight Archiver SQL Edition to Insight Profesional by Imer Range v2 2 0 8 Okk For aportant ineemion SQL Backup Restore tool Backup C Restore Review Only Backup your database Restore a previous backup Move review to an archive Schedule automatic backups Sched ose Archive path C Program Files Inner Range Insight Backups Archive Review Insight Versions Insight Archiver SQL is part of Insight Professional Insight Versions A simpler version of Insight Archiver is part of Insight Lite Insight Archiver Lite can back up your entire database to a single file but cannot schedule automatic backups or move review to a separate archive Backing Up vs Archiving You can back up your Insight Database to a file This creates a copy of all your data which can later be re
159. ors and or not xor to join strings the right When Complex filtering is chosen Fitering the Print Filtering dialog changes to look like what is shown on the right When using Name not a0 and not syste Complex Search you can only filter on Item Name not on notes 7 Select OK once you have set the parameters of interest to generate the report pms HEM Tip In both Simple and Complex Search you can use wildcard characters as described on page 44 In Complex Search you can use the advanced criteria as used in the Advanced Search function Some examples start on page 51 Paid Feature Filtered Reports within Insight Edit are enabled when you enter a valid licence for the Insight Advanced Reporting Module 58 Employees User Edit U00004 John Smith Sample Panel Each panel contains information about users that have HE DO access privileges for that panel Depending on the EIM 4 ohn Smith memory configuration in the panel a name might also be lt Options Employee Pre Fob Aut stored for some or all users Business Profle Company Inner Rane It is often useful to store extended information about ee AN oa each user such as full name age home and work Emal nah enerange com Mette contact details gender and even a photograph for Personal Profle identity verification Insight calls this additional data extended user State Vitoria information Users with this additional information are i
160. ors or omissions Due to ongoing development the contents of this manual are subject to change without notice This page has been left intentionally blank Protect Your Insight Professional Software Investment with an Inner Range Software Maintenance Agreement For a modest annual fee you will receive Unlimited telephone and e mail Customer Support by our Insight Help Desk Free software upgrade releases of Insight Professional for the software modules for which you are licensed Get the most from your Insight Professional Security Management Software Complete and return the Application form contained in your Insight Professional pack or download the form from http www innerrange com downloads MaintenanceAgreement pdf Did you know that Inner Range operates customer training courses throughout Australia and New Zealand Details of our Insight Professional System Administration courses are listed on our Training Website at http training innerrange com index cfm Enrol on line or contact Inner Range on 03 9753 3488 or via email to admin innerrange com This page has been left intentionally blank Contents Getting Slanted SUE cai il tdi 11 A II Sechelt 11 Step 1 Install Insight LM ocicici tit 11 Step 1 Install Insight Professional ccooocccccccncoccnncoccncconnnocononocnannnonanonononnononnnonanenenaness 11 Step 2 Option 1 Enrolling a Version 4 Panel ccccocccccccnncccccncconnnconnno
161. ort 1 Select the Extended User Report on the Built in Reports tab If you ve created your own custom report based on this report then select it instead on the Custom Reports tab 2 Right click the report and choose Report Settings 3 Select the users that should be included in the report Only users who have information in the First Name Last Name Company Department or Photograph fields are displayed 4 Ifyou want to specify a date range print or export the report click More Options and specify those settings 5 Click Run Report To generate a muster report Users in Areas Last Access Report Grouped by Access Point 1 On the Insight Toolbar click the Built in Reports oo tab and select the type of muster report you et es sa ee wish to generate If you ve created your own dial _ custom muster report then select it instead on ics cc hea ese SL ca the Custom Reports tab 2 Right click the report and choose Report Settings 3 Inthe left pane specify the areas you wish to run the muster report against 4 Inthe right pane select any muster points you want to highlight in the report 5 If you want to specify a date range print or export the report click More Options and specify those settings 6 Click Run Report External Door Dania Pearl 102 Custom Reports A custom report contains all of the run time settings of a repo
162. ort In and Out events occurring within the specified tolerance will be included in the report 90 Tip You can specify customisable worker breaks Time off site will be ignored if it is less than the specified interval To generate a report using saved settings 1 Choose Time On Site from the Reports menu 2 Click the Load Settings button 3 Navigate to your saved settings file 4 Click Open 5 Optional make any desired settings changes prior to running the report 6 Click OK to run the report Alarms Insight provides advanced customisable alarm recognition and response The key features of Insight alarm handling are Four alarm levels low medium high and critical Define any number of customisable alarm events with complex filters Customisable alarm reaction including sound effects and opening schematic maps Automatic user photograph pop up Customisable help response messages Customisable operator responses 4 y Y 9 SCS ey SCS ey Ss ey What is an alarm For clarity we define two different types of alarm Panel alarms also called XMIT entries are security conditions detected in the field by a Control Module and flagged as an alarm Usually you will want these alarms to be handled as an alarm condition in Insight Insight alarms are defined by Operators They may or may not be based on an XMIT entry Insight Alarms are much more flexible than panel alarms because y
163. orting including muster reporting time on site activity reports and system programming reports Y Y Fully flexible report designer enables creation of custom report layouts and content Management Y Perform full or partial uploads and downloads Y Upload individual records Y Full support for offline editing Control Y Remotely control areas area lists auxiliaries auxiliary lists doors door lists floors floor lists home auxiliaries and zone inputs DVR Integration Y Control DVRs and cameras including live digital video feeds and remote camera control Online Help Y Comprehensive context sensitive help Press F1 for help on any screen Y Helpful tips are shown when each module starts These can be turned off if required Registering Insight Professional Insight Professional must be registered within 30 days of installation See page 109 for more information Tip A searchable colour version of this manual is available in electronic form Click Start All Programs gt Insight gt Insight User Guide requires free Adobe Reader software http www adobe com 16 Insight Professional Demo Edition Insight Professional is available in a demonstration edition This version is identical to Insight Professional with five exceptions SCS e Operator passwords are bypassed Only the first five items of each type are visible doors areas users maps etc You are logged off every two hours A different U
164. ou can choose exactly what conditions must be satisfied for the alarm to be raised The way Insight reacts to an alarm is controlled by an alarm response When Insight is first installed it has a single alarm response set up that handles all panel alarms You can modify or remove this alarm response and you can add any number of additional alarm responses Alarms are displayed in the alarms window and must be acknowledged In any module the number of outstanding alarms is displayed in the lower right hand corner of the screen Bo Alarms Paid Feature Alarm handling is not available in Insight Lite Acknowledging Alarms E Alarm Handler hl Alarm Handler x Edit Alarms 9 MP1 Alarm Level All v Date Time Detals AlarmMessage Message Sample Panel 26 10 2005 1 20 30 PM 104 T101 x06 On by 41 1 4001 Exit Aux Aux On Off O sample Panel 26 10 2005 1 20 30 PM 105 41 1 4001 on by Insight Remote Area On Off O sample Panel 26 10 2005 1 20 32 PM 106 TO1 X06 OFF by 41 1 4001 Exit Aux Aux On Off When an alarm occurs a number of things will happen depending on the rules specified in the corresponding alarm response Typically an alert sound is played and the alarm count starts flashing To O pe n th ea arm h an d le r wi n d OW Alarms 3 Total Alarms 3 Alarm Responses 3 of 3 enabled 1 In any module click the alarm count in the status bar bottom right 91 To acknowledge an a
165. ou can create new items of that type Permissions on the new item will be copied from the Defaults page The delete permission means you can delete the item For panel items like Delete doors and user types this permission lets you reset the record to the unprogrammed state Control The control permission means you can control the item via the Insight Toolbar Print The print permission is not currently implemented Export The export permission means you can export data to a file It s currently only used by the save panel as template command in Insight Edit Set Perms The set perms permission is not currently implemented Setting Permissions You grant or deny permissions on a particular item by ticking or clearing the corresponding checkbox for that item The privileges windows are deliberately organised in a tree structure When you tick an item at the top of the tree the tick ripples down through the branches of the tree Thus ticking see at the top most site level grants the see privilege to all items in the site including sub sites panels programming items and maps Tip If you don t want a tick to ripple down the tree hold down the Control key when you click the checkbox The tick will not ripple more than one level down Tip Sometimes you may want to ripple a setting that only makes sense at the lower branches of the permission tree For example you can control doors but not sites In t
166. ou can start a module in one of four ways Choose the one that is most convenient for you 1 Click the module icon with the mouse Right click the launch pad icon in the system tray and in the pop Insight Edit up menu that appears click the name of the module you want to launch ie In any module click the Launch menu and then click the module you want Hold down the control key and then click the number key that corresponds to that module See the Launch menu for the number assignment of each module You may need to log in to the module with an operator name and password Tip You can run multiple different modules simultaneously you don t have to quit a module before starting another module If a module is already open then attempting to launch another copy switches to the open module instead Logging In You have to log on as an operator before you can use any module When you start a module you are prompted to enter your operator name and password 1 Enter admin as the operator name 2 Enter admin as the password 3 Click Log On Tip Insight ships with two default operators admin and installer You can edit these operators and create new operators with the Operators module professional version only Changing Launch Pad Preferences You can customise aspects of Launch Pad 1 On the Edit menu click Preferences 2 Make your changes 3 Click Save or Apply The settings are
167. ou control which items Operators can see create delete control and modify Notes a Once an Operator Type has been created you can assign it to Operators n o 3 pe T gt E Canoa _ To create an Operator Type 1 Click the Operator Types tab in the Insight Toolbar Click the New button or press the Insert key or right click the browser pane and select New Operator Type from the menu that appears Enter a unique name for the Operator Type Click the Permissions icon and allocate privileges to the Operator Type Click the Log On icon and specify which workstations Operators of this type are permitted to log on from 6 Click OK to save the new Operator Type ls To delete an Operator Type 1 Click the Operator Types tab in the Insight Toolbar Right click the Operator Type and choose Delete in the menu that appears or click the Operator Type with the left mouse button then press the Delete key 3 Click Yes when asked if you really want to delete the Operator Type Note Deleting an Operator Type might prevent Operators from logging in since an Operator with no Type cannot login to Insight modules Tip Operators who are Administrators automatically receive all privileges You do not have to assign them any Operator Types 113 Operator Permissions To create a new Operator Type you must have the create permission for Operator Types To delete a
168. ow When the alarm occurs the text will be this colour in the alarm handler window When the alarm occurs this colour will be behind the alarm in the alarm handler window Allows Insight to perform actions immediately upon receipt of this type of Alarm Insight Review Item Beep PC s internal Speaker Play a Sound File Repeat Count Maximize Window Flash Application Icon In Taskbar Display Photo ID User Verification screen Start Insight Schematic when computer name is Map Show DVR Camera Live Video Run immediate tab Note Description When the alarm occurs the internal PC speaker is beeped When the alarm occurs the specified sound file is played To choose a custom sound press the Custom radio button then browse to the sound file must be in WAV format Press the Test button to hear the alarm sound Indicates how many times to play the alarm sound If set to continuous the sound repeats until the alarm is acknowledged or the mute sounds button is pressed in the toolbar If Insight Review is running then it will be maximised in other words the window will be expanded to take up the entire screen If Insight Review isn t running this option is ignored If Insight Review is running then it will start flashing in the Windows task bar If Insight Review isn t running this option is ignored If the review entry that generated the event has a user associated with it then the Phot
169. perties in the menu that appears 3 Click Ports 4 On the Ports tab tick the TCP IP option 5 Click OK Note This information applies to a panel with an Ethernet UART If you are using a protocol converter such as Lantronix configure a serial connection then consult the documentation that came with your converter 33 To configure a serial connection 1 In the panel configure CT001 as Insight page 151 Ensure serial options are configured including panel UART port and baud rate Ensure serial options are set to ACE 2 In Insight right click the panel in the Insight Toolbar and choose Properties in the menu that appears 3 Click Ports 4 On the Ports tab tick the Direct Serial option 5 On the Serial tab set the PC serial port and baud rate The baud rate must match the baud rate you programmed in step 1 6 Click OK To configure a dial up connection 1 Inthe panel configure CT001 as Insight page 151 Ensure serial options are configured including panel UART port and baud rate Ensure internal modem options are set to ACE In the panel configure CT002 as I modem page 152 In Insight right click the panel in the Insight Toolbar and choose Properties in the menu that appears Click Ports On the Ports tab tick the Internal Modem option On the Internal Modem tab set the dial up number If you are using fax bypass tick the fax bypass option Click OK oN NO O
170. r and ch oose directory and Panel directory should be the same If not use the buttons below Note p e f h h Te that trimming WILL permanently remove records from Insight roperties from the menu that a ae Pone Ti appears i g 1 Air Conditioning 4 4 2 Click the Maintenance icon ee A 3 Click the Directory tab Protocol es aa 4 Click Compare The panel column PD Auxiliary List 32 32 w PRE Calculated Auxiliary 64 64 shows how many items are in the ome O Cus BO 48 current panel memory configuration Ai E The Insight column shows how MERA US are being displayed by nonea greens NSIQNT 5 Select the items you want to expand or trim or click select all to work on the entire panel 6 Click Expand Insight to convert shadow records into normal records If you are connected to the panel the records are uploaded immediately otherwise they are queued for upload the next time it is connected Click Trim Insight to delete surplus records from Insight Click Expand Trim to automatically expand or trim depending on which operation is appropriate Warning You cannot undo the trim command the surplus records are permanently deleted Note Trimming and expanding has no effect on the panel It only effects surplus and shadow records in Insight Note You cannot change the panel memory configuration with Insight This can only be performed at a panel terminal 65 Tip You can
171. re part of Insight Professional Card Pool Advanced Reports and Insight Photo ID are separately licenced modules Warning Insight is compatible with version 5 panel firmware You can enrol version 4 panels but they must be upgraded to version 5 after enrolment before they can be managed in Insight For upgrade procedure see page 11 Product Highlights Connectivity Y Insight is a true multi panel multi workstation system Y Insight uses Octane compression for fast upload download even over slow links Y Supports direct serial Ethernet and internal modem connections Future releases will add support for external modems Y Supports multiple paths with automatic switching to redundant paths on link failure Editing Y Changes to module programming take effect immediately without a LAN secure Y The LAN status of modules zones and auxiliaries is displayed Y Selectively show or hide items based on o Name o LAN status Secured missing unexpected not installed o Programming status blank programmed queued for upload download Y You can have multiple forms open at the same time Y Single click hyper linking between forms help 9 help 0 functionality Y On line data comparison between the front end database and any panel Y Automatic detection of edits made at any Elite Terminal Virtuality Y Virtual users and virtual panels lets you share common users easily between multiple panels Reports Y Comprehensive rep
172. rt such as input data and output format plus the name of the template that embodies the layout of the report To change the physical appearance of the report you edit the report template To change what data is fed to a report and where its sent to you edit the custom report settings To create a custom report On the Insight Toolbar select a report which will form the basis of your custom report Right click the report and choose Report Settings in the menu that appears Specify any data settings for the report varies according to the report type Click More Options Specify the date range print options and export options for the report Click OK Click Save As and enter a name and group for the report Click Cancel to close the report options window Oe Oe To modify a custom report 1 On the Insight Toolbar select a report which will form the basis of your custom report 2 Right click the report and choose Report Settings in the menu that appears 3 Specify any data settings for the report varies according to the report type 4 Click More Options 5 Specify the print options and export options for the report 6 Click OK 7 Click Save 8 Click Cancel to close the report options window 103 To switch a custom report to a different template Select the report you want to change 2 Right click the report and choose Report ek ES Settings in the me
173. sed on panel programming see to automatically create a card pool based on panel programming on page 80 2 Add any other card pools you require for example corresponding to unissued cards See to manually create a card pool on page 79 3 Use the Panel Scan button to detect unassigned cards and add them to your card pools see to allocate unassigned cards to card pools on page 82 78 Working With Card Pools You can create card pools in one of two ways At any time you can manually create a card pool When you manually create a card pool you specify The type of card pool direct entry or site code The number of cards initially in the pool The site code number and card range for site card pools 4 You can automatically create card pools based on panel programming Insight Card Manager looks at the site code programming of each panel and creates corresponding site code card pools if they don t exist already A direct entry card pool is also created if it doesn t exist already To manually create a direct entry card pool 1 Click the Direct Entry button on the Card Pool toolbar a 2 Select the card format 3 Select the COM port of your card reader 4 Click the Start Read button 5 Badge one or more direct entry cards to add them to the direct entry card pool Note You cannot have more than one direct entry card pool If one already exists then cards you badge will be added to th
174. ser from this screen Right click the physical user and choose Edit in the menu that appears Note If you change the physical user the newly selected user will be erased and replaced with the virtual user The previous user will be unlinked but retains all programming You should erase this programming to avoid user duplication 69 Virtual Links Explained To understand virtual links imagine you have two panels with the following programming For simplicity we are ignoring the normal default items INSTALLER MASTER and OWNER Panel A Panel B 9 U001 John aaa 9 U001 John has gt uroo1 Guard a FF uroo1 Clerk 0 UTOO2 Manager E 59 UT002 Guard sosesosososocosososocosososossseosososoeooososocosososososososososeoosososoooseoo sosooosososocosooooooosoosoooooeosooooooosocosososooososososososooooosocosososooe As can be seen from the diagram John exists in both panels and has User Type Guard in both panels Note that Guard is User Type 1 in the first panel and User Type 2 in the second panel When set up as a virtual panel the diagram looks like this Virtual Panel Panel A Panel A i e VU001 John a gt ee 9 001 John Seria gt a 9 001 John lt p VUTOO1 Guard Z UTOO1 Guard E UTOO1 Clerk 0 UT002 Manager _ 59 UT002 Guard In the virtual panel John is a virtual user Guard is a virtual user type link Guard is only a link it cannot be edited in the virtual panel In the physica
175. ses the template you want to modify Right click the report and choose Report Settings in the menu that appears Click More Options Click Edit Style The report designer opens and shows the contents of the report template Make any necessary modifications to the report template Choose Save from the File menu Close the report designer Click OK To see a preview of your changed report click Run Report If you don t want to preview your changes click Cancel the changes to your template are preserved AI le soe in E Note The built in templates are marked as read only You cannot directly modify these templates To edit a built in template first save it with a different name Warning Changes made to a template will affect all reports that use that template If you want to make changes to a report without affecting other reports then save the template under a different name before making changes then assign the new template to the report Report Settings More Options Browse 105 Using The Report Designer Insight Advanced Reports includes a fully featured report designer for modifying existing reports or creating new reports With the report designer you can Objects Toolbar Add formatted text and graphics to your report Add tables of columnar data with coloured cells gridlines and text Add drawing shapes to your report Add dynamic graphs to your report Add HTML text to your report Add In
176. sight data fields to your report Actions Toolbar lt Advanced Reports C Program Files Insight Advancea Reports extended_user Ist a A AF Sy At Ul oe e asa P A OG x 0 50 100 150 200 mm List of variables i A E Variables a En Project variables Inner Range Extended User Report 51m Fields J Qu compa FirstName LastName Oesstmen User Pno China O City 3 T J Country Ze Date_of_Birth MT Department 242 Fax_Home izz Fax_Work lt zz First_Name a Gender Lu Home_Email a Lul Properties Home_Phone D i S BE Photo 3 Position U Guell heal acca ps gt Second_Name D State As AO Bo Suburb Title Sees Work_Mobile Work_Phone Ed Layout Si Layout Preview Preview 246 2 154 2 Sef nothing selected The actions toolbar lets you open save or print the report cut copy and paste elements in the report align items on the report and perform other operations on the report The objects toolbar lets you place text graphics shapes graphs barcodes and other items on the report The variables pane lets you drag Insight data fields onto the report When the report is run these fields are replaced with information from the Insight database The preview pane shows a thumbnail preview of the report The properties pane shows properties about the currently selected item The workspace is where you make changes to the report layout For more informati
177. something else Previous Software In PCDirect and WinDirect sites are called clients Sites are more powerful because e One site can hold more than one panel e Sites can be contained within other sites forming a hierarchy Master Sites and Sub Sites If a site is contained within another site it is called a sub site Sites that are not contained by other sites are called master sites Paid Feature You cannot create sub sites in Insight Lite To Create A New Master Site 1 Right click the blank white area below the bottom of the Sites Tree and choose New Master Site in the menu that appears Tip you may have to scroll to the bottom of the Site Tree to find the blank area 2 Enter a unique name for the site 3 Click OK To Create A New Sub Site licenced versions 1 Right click an existing site and choose New Sub Site in the menu that appears 2 Enter a unique name for the site 3 Click OK Operator Permissions To create a new master site you must have the create permission for sites To create a new sub site you must have the create permission for sites and the change permission on the parent site 24 To Edit Or Rename An Existing Site 1 Right click the site and choose Properties in the menu that appears 2 Edit the details of the site 3 Click OK Operator Permissions To edit or rename a site you must have the change permission on that site To Move A Sub Site
178. ssigned to an area in a panel Right clicking a review event in Insight Review that contains the area allows you to jump directly to live footage from this camera To un enrol a DVR 1 2 138 Start any Insight module that uses the Insight Toolbar Edit Review or Schematic In the Insight Toolbar make sure the Browser tab is selected 3 Right click the DVR and choose Delete in the menu that appears To edit DVR settings including configured cameras 1 Start any Insight module that uses the Insight Toolbar Edit Review or Schematic 2 Inthe Insight Toolbar make sure the Browser tab is selected 3 Right click the DVR and choose Properties in the menu that appears Note If you add remove or reassign cameras with your DVR software you must update the DVR properties in Insight Working With Video Windows To see camera footage you have to open a video window also called a software video multiplexer When video windows are created they show the footage from one camera either live or historical You can change the layout of a video window to show more than one camera Regardless of how many cameras are being displayed the time line of the video window is always synchronised This means that the view from each camera will always show images from the same time period If you rewind to a particular date and time then the video window will show what each camera recorded at that time If you switch to live
179. st of doors in each door list A list of lifts in each lift car list A list of floors in each floor list A list of sirens in each siren list Doors accessible to each user type Users for each user type Areas accessible to each user type Floors accessible to each user type A list of inputs in each area From the Reports menu choose Programming Users Programming User Types Programming nputs Programming AreaList Programming DoorList Programming gt LiftCarList Programming gt FloorList Programming SirenList References gt User Type Doors References User Type Users References User Type gt Areas References gt User Type Floors References gt Area I nputs A list of reportable inputs per area Users who can turn an area on Users who can turn an area off References gt Area gt Commissioning Inputs References gt Area User On References gt Area User Off 57 Inputs process groups in each area References gt Area gt Input Proc Grp Doors accessible to each user References User To Door Areas accessible to each user References User To Area Floors accessible to each user References User To Floor A list of users with access per door References User From Door A list of users with access per floor References gt User From gt Floor A list of users with access per Lift Car References gt User From gt Lift Car To generate a report 1 Select your desired report on the Reports menu 2 To print
180. sting users in the block then applies any other options that are ticked If this option isn t selected then the block of users are modified as is 4 Click Next 5 Fill in any information requested by the wizard which will depend on the options you selected in step 3 In particular when selecting which users to reprogram you must hold down the shift key to select a block of users otherwise your changes will only apply to a single user You can use the ctrl key to select non adjacent users 6 Click Finish The batch programming is applied Warning The selected records are permanently reprogrammed In particular if you selected the use selected record as template option then all fields in the target records are replaced This operation can t be undone except by restoring to a previous backup Tip If you assigned new card numbers you can automatically import them into Insight Card Pool In Card Pool click the Panel Scan button on the Card Pool toolbar Card Pool Integration Insight Card Pool is a separately licenced module that allows Operators to create and manage card pools Operators can quickly assign cards from a card pool in addition to marking cards as lost or suspended To assign a card from a card pool In Insight Edit open the user you wish to assign a card to Click the Card Pool button Click the Get Available Card button Select the card pool and card to assign to this user Click OK Click the
181. stored from the backup file Your existing database isn t modified when you make a backup and is completely replaced when you restore from a backup You can archive Insight Review to an archive file This moves review that occurred prior to a date you specify and places it in an archive file If you choose to archive review Insight Archiver will create a new archive file for each calendar year In busy systems archiving review is necessary to prevent the database growing too large Tip You can create review filters that extract review from a yearly archive Open a review window and click the Select Review Archive button H in the toolbar Note You cannot create a filter stack in Insight Review that can display review from multiple archives simultaneously To manually create a backup 1 Ensure the Backup radio button is selected Specify a location for the backup file to be saved You can navigate to a different folder easily by clicking the ellipsis button 3 Click Backup 4 Your Insight database is archived to a file called InsightBackup year month day time ibu For example InsightBackup 2005 Oct 07 190133 ibu Note If Insight Archiver is set to save or restore a back up to a location outside the Insight installation folder then the NT AUTHORITY Network Service account on the Insight server machine needs to have full access to the selected location See your Network Administrator for assistance
182. t of an Alarm Item Description Run Report The checkbox runs the selected report when the alarm Occurs Additional Parameters Allow you to select from Advanced Reports in the system Note For reports to execute automatically you must set a valid printer in the settings for the selected report If you need to print to a network printer the IRDB service on the Insight server computer must be set to run using an account that has access to the network printer s See your network administrator if network printing is required Tip Unlike the Actions in the other tabs the Actions in the DVR and Reports tab aren t dependent on an Insight client module being open at the time the Alarm is received These actions will execute when the alarm is received by Insight as long as the Insight server is running Paid Feature To perform DVR commands on alarms the Insight DVR Integration Module must be purchased Likewise the Insight Advanced Reporting Module is required to trigger reports on alarms To customise which events trigger an existing alarm response Open the Alarm Handler window by clicking the alarm count 2 Click the Alarm Responses button in the toolbar Dl 3 Select the alarm response you wish to modify then click Edit The alarm response filter stack is displayed then the alarm response window is opened 4 Click Cancel to close the alarm response window You will be left with the alarm response filter stack 5 Modify the
183. tab Installers who are used to the terminal menus will probably want to use the installer layout Tip By default the browser pane is set to large icon view pictured You can pea select different views with the Browse Toolbar In particular detail view o A ator iE allows you to sort the information by clicking on the column headings 42 Understanding Item Status Various graphics and symbols are used in the browser to reflect the status of each programming item Symbol Applies To Meaning Description 3 All items Programmed Items that are solid have been programmed l Items that are translucent are blank have not All items Blank been programmed This item has been marked for upload The next All items Upload time the panel is connected the item will be read from the panel This item has been queued for download The All items Download next time the panel is connected the item will be written to the panel o Hardware items Secured The module is present on the LAN and secured o Hardware items Unexpected Medal is present on the LAN but not Xx Hardware items Missing The module should be on the LAN but isn t X Hardware items Uninstalled The module isn t on the LAN This record has been created because the panel A All items Shadow memory configuration has changed and there are more items of this type than before The panel memory configuration has changed a All items Surplus and this recor
184. tain information that assists in preparing the report For example a muster report needs to know which areas of interest should be included in the report Insight also needs to know where to send the report to the screen to a printer to an email contact or to a file This information is collectively called the report settings A report is the combination of a report template and the report settings Insight requests the report settings every time you run a report When you save a report the report settings are saved as well and are used as the default values the next time you run the report Insight is pre installed with a handful of reports These are called built in reports If you change the report settings you can save the report under a new name The saved report is called a custom report Tip A report template controls how a report looks The report settings specify what data to feed to the report and also where the report is sent screen printer export file etc Working With The Insight Toolbar Insight Advanced Reports The Insight Toolbar provides access to your custom reports E Builtin Reports Extended User Reports and built in reports Extended User Report Muster Reports Users in Areas Last Access ALL Users In Areas Last Access Group by ACCESS POINT To view and manage your custom reports Users In Areas Last Access Group by AREA Users In Areas Last Access Group by DATE 1 Make sure the Insi
185. te To connect a panel ae lt a 1 Info Men ESS Sa H 2Accessh Connect y i F tk i solate Disconnect 1 Right click the panel in the Insight Toolbar and choose Auto A E Q 5 Timing Ea Connect in the menu that appears E S Doade Y Unlocked H amp 7 Installer e Delete Insight establishes a connection with the panel The connection icon turns green with a tick upon success or red with a cross if the connection could not be established Properties Note The connection will remain active even if you close all Insight modules The connection will only be broken if you choose to disconnect or if the Insight Server is stopped Tip If the panel is configured with multiple connection types for example direct serial and dial up Insight tries the best path first Insight always tries to connect in this order TCP IP direct serial dial up to external panel modem dial up to internal panel modem GSM Only configured paths are tried see page 39 Tip If you don t want to use auto connect you can manually specify a connection method After right clicking the panel choose connect in the menu that appears then specify the connection method to try You can only select paths that have been configured for that panel Operator Permissions To connect to a panel you must have the control permission for the panel To disconnect a panel 1 Right click the panel in the Insight Toolbar and choos
186. the creation process so copy records to safe locations if necessary see using the copy wizard on page 52 5 Create the virtual panel using the Master Panel method POR Master panel select the panel you set up in steps 2 and 3 Starting record select one less than the first user you set up in step 2 So if you started programming your users at U0010 enter 9 here of records enter the number you decided in step 1 If you create your virtual panel using this method then the virtual users and virtual user type links will all be created for you by Insight All you need to do is edit the virtual users as required Tip Insight uses colours to differentiate between virtual and non virtual items Refer to the table below o O 5 Colour Item Description This is a virtual item Programming changes will oe a dd automatically be saved to all member panels This is a virtual item in a member panel You cannot Grey Member Item edit this item directly edit the item in the virtual panel instead This is a normal item in a panel When you edit this Regular Normal item item changes will be saved only to the panel containing the item Eb bb 71 Creating Virtual Panels You create virtual panels in Insight Edit with the virtual panel wizard Ideally you should create or enrol the physical panels first although this isn t strictly necessary since you can add member panels later on When you create a virtual pa
187. the file easily by clicking the ellipses button 3 If you want to backup the existing database before its overwritten tick the Preserve existing database check box The backup is saved into Insight Directory Backups PreservedFiles 4 Click Restore 5 If Insight Server is running you will be asked to wait while the Server is stopped 6 Your Insight database is replaced with the backup Warning When you restore from a backup the existing Insight database is deleted and replaced with the backup Note Insight Archiver must be run on the Insight Server computer 108 Insight Licence Manager Insight Professional requires licence keys to function These licence keys are stored in the USB hardware lock that was shipped with Insight Professional Use Insight Licence Manager to e View installed licence keys e Install and remove licence keys Product Serial Number Serial Number 3949 0984 Serial Number Installed Licence Keys Licence E28B C742 BC25 91 25 Licence Keys FA4B FD23 Mamatha Allowed Active Remote Connection 4 Remote eot Est Licence Keys Zi The Serial Number identifies your Insight installation The Licence Keys determine which features of Insight are available Remote Licence Keys allow Remote Connections to Insight computers The Allow TS and Deny TS buttons and the Allow TS Checkbox are used in conjunction with Remote Terminal Services licenc
188. the report choose Print in the sub menu that appears To view the report choose View in the sub menu that appears Tip Reports saved to a file are written in CSV format which can be opened by spreadsheet applications such as Microsoft Excel To generate a filtered report 1 Firstly ensure that the Use Filtering item on the Reports menu is checked 2 Select your desired report on the Reports menu 3 To print the report choose Print in the sub na menu that appears To view the report Options oo choose View in the sub menu that appears la a 4 The Print Filtering dialog will appear You can filter on a combination of parameters as Simple Search V Filteronname W Filter on notes C Complex Search shown on the right E A Item status Not Name Name Exact match J Name No Ignore case programmed defaulted both a Name of the item C name AND name OR e Notes NOT Notes Notes workshop stores Compressed Print Cancel 5 When filtering either Simple or Complex filtering can be chosen Simple filtering allows filtering on a single item and or Notes entry g 3 A A rint Filtering 6 Complex filtering allows filtering based on a Options combination of search terms For instance A A O AM you are able to list areas except area names eee containing AQ and SYSTEM illustrated on string case insenstive string case sensitive exacti whole word match Use operat
189. the user you wish to assign a card to Click the Acquire button Select the reader type card format and serial port Click the Read button Badge the card Click the Save icon in the toolbar SIA S If you are using Insight Card Pool at your site then the method for direct card acquisition is slightly different Open the user you wish to assign a card to Click the Card Pool button Click the Badge Card button Specify the reader type card format and serial port Click the Read button Badge the card Click the Save icon in the toolbar SI ASIS Tip If the card you badge belongs to a card pool the card is automatically marked as issued in the card pool Tip If the card you badge has a new site code Insight creates a new card pool with that site code and adds the card to that pool Tip If the card you badge doesn t exist in a card pool Insight Edit will remind you to run the Panel Scan command in Insight Card Pool so it can be added to one Insight Edit Reports You can generate a range of useful reports in Insight Edit These reports summarise key areas of panel programming including users user types areas and doors Reports can be displayed on screen sent directly to a printer or saved to a file The contents of the reports can be streamlined with the use of a filter want to view print or save User programming User type programming Input programming A list of areas in each area list A li
190. them from the panel Below are some examples of surplus and shadow records and how they are created Example 1 iH da fia Insight a5 EZ RS 4 diaries Panel E E 2 diaries io f Insight after connect 3 EZ a 18 4 diaries 2 normal 2 surplus A A asf sy 2 diaries Insight after trim command Note If you edit a surplus record and click save your panel will be permanently unsynchronised since Insight can never save your changes to the panel To rectify this you should trim the surplus records 64 Example 2 Insight 1 door Panel 4 doors Insight after connect 4 doors 1 normal 3 shadow Insight after expand command 4 doors Tip If you make changes to a shadow record it is automatically converted to a normal item and queued for download to the panel Trimming and Expanding Records Under normal circumstances you should always trim delete surplus records and expand upload shadow records Insight doesn t do this automatically because you might want to copy the information out of surplus records before trimming and because expanding shadow records can be time consuming they have to be uploaded into Insight To trim or expand records Sample ES Fa Set Panel Time Directory Versions Hardware Security 1 Right click on the panel in the Profle er F The directory tracks how many data items are stored by the panel The Insight Insig ht Toolba
191. to have Insight installed on it e Insight Remote Installer Licence Similar to an Insight Remote Client Licence except that with this licence the remote client can only log in to Insight as Installer An Insight Remote Installer Licence can allow your Installer to provide remote assistance for you on your installation This can help reduce callouts to your site Both of these licences come with a dongle and software that need to be installed in the remote machine for operation The remote licences and dongles need to be enrolled on the Insight installation using Licence Manager For more information contact your Inner Range distributor 110 Insight Operators Insight Operators lets you manage who is allowed to login to Insight and what privileges they have within the Insight system Use Insight Operators to Create operators Delete operators Modify operator privileges Create locked down workstations with reduced privileges Manage tenancies in multi tenant systems Launch Toolbar Insight Operators INSTALLER 127 0 0 1 Ea fx CEC Heo O 409 B3e Sqft ee Browse Toolbar i erators a sor O O O A Operator Types ADMIN INSTALLER TASKMGR Tenants Insight Toolbar Browser Status MO Alarm s MM OPanel s online Z Browse Pane e The Insight Toolbar lets you select between operators workstations operator types and tenants e The browse pane displays items you can modify
192. to make the rectangle bigger Tip To change the text font or colour double click the text with the selection tool e Tip To create vertical text tick the Rotate text 907 box in the text properties window 133 To add images to a template _ Select the template you want to work with or create a new template Click the Add Image Field button in the toolbar i Click and drag the mouse in a rectangle shape where you want the image to appear You can resize the image later if you want 4 Inthe window that appears click the browse button and navigate to the image 5 Click OK When cards are printed the image you placed will appear on every card w Tip To change the size of an image click on it once then drag one of the selection handles that appear around the image Tip To rotate an image tick the Rotate Image 90 box in the image properties window To add database fields to a template Select the template you want to work with or create a new template Click the Add Database Field button in the toolbar ai Click and drag the mouse in a rectangle shape where you want the text to appear In the window that appears choose the database field that you want Click the Font button and specify a font typeface size and colour for the text Specify any other attributes for your text such as alignment and orientation Click OK When cards are printed the information for e
193. ts own review entries called audit events Audit events are generated when operators log on and log off when alarms are acknowledged and when items are edited in Insight Edit Tip You can filter specifically for audit events Open a review window add a new Thing filter and set the thing to Insight Audit 84 Review Windows Review is examined in a window called the review window You can have as many review windows open at a time as you like each with its own set of filters To open a new review window select New from the File menu or press CTRL N Os el ea sa ne 2 Period Filter Period Last 24 Hours gt al E ce he amp and Thing Panel v lis Sample Panel 4 SIG ie lolx Review Toolbar Sample Panel 26 10 2005 1 20 28 PM 103 9 Module not initialized FO1 FOL Sample Panel 26 10 2005 1 20 30 PM 104 T01 206 On by 41 1 4001 Exit Aux Sample Panel 26 10 2005 1 20 30 PM 105 1 1 4001 on by Insight Remote Filter Toolbar Sample Panel 26 10 2005 1 20 32 PM 106 TO01 2 06 OFF by 41 1 4001 Exit Aux Sample Panel 26 10 2005 1 27 21 PM 111 41 1 4001 off by Insight Remote Sample Panel 26 10 2005 1 27 21 PM 112 Module not initialized FO1 FOL Sample Panel 26 10 2005 1 28 01 PM 115 Module not initialized FO1 FOL Sample Panel 26 10 2005 1 28 03 PM 116 T101 206 On by 41 1 4001 Exit Aux Sample Panel 26 10 2005 1 28 03 PM 117 1 1 40014 on by Insight Remote
194. urveillance ltem Status oocccconnccocnnocononoconononononononnnnnnnnnnonononannnnanonos 125 PAGING GAINS AS otic sca anara E a needua call savin eden at aadwaueedea ec nie N 126 Adding Gamera Pros A A E A S 126 Gi o A 127 Working In Surveillance Node ani ad 127 A A aaa besos Oeteshseecich daw aaa aeaa 127 Controlling Items Within Schematic ooccccocncocccnnoconococonocononoconononannnonannnononnnnnnnonannnenanos 128 INSIGHT Server Tool asin o aaa 129 Starting and Stopping Insight ServVer coooccccccnnccccnnccccnncconnnononnnnnnnnonannnonannnnnnnnonnnnnenanenenos 129 Viewing Client CONNECTIONS occcccccncccccncoconononnncnnonnnnnnnnonannnonannnonnnnnnnnnnononnnnnnnnonannnenananenanos 130 Configuring Your Modem POOL iivoiuciniolasciodo ideario bid i n 130 ica di A E ert en nn te ree rem trier enn rennrstt cere Meee nre nt err rer ete 131 Vitis dere ined E E N duane EARE E 132 Working With Card Templates coocccccocncccocncoconococonnnononnnconnnnncnnonanononarononannnnonnnonanenenanos 132 Designing Card Templates incl deal 133 Eding Card Template irran ana ai a a edits db codicia 135 MJR OVR IMO OR ea a E E E E R 137 ADOUNNSIONCDYVR tegl AUOM ser ans E ad 138 EMONG A New DYR assisi e 138 VOTKIN With Video WINCOWS ia AAA Gaumnenunsiend 139 Syncnronisino DYR Date TIME AA A AAA A AA 140 Working With The DVR Control Bani A A A 140 Controlng PTZ GAMES A AAA EA AAA A A 141 Working With The
195. ustom report click Save As and enter a name and group for the report The group dictates where the report appears in the Custom Reports tree 8 Click Run Report UL PIS 2 Tip You can create a new group when saving the report Click the Create New Group button and specify a name for the group Note If you need to print to a network printer the IRDB service on the Insight server computer must be set to run using an account that has access to the network printer s See your network administrator if network printing is required To export a report to a file Select the report you want to export Right click the report and choose Report Settings in the menu that appears Specify any data settings for the report varies according to the report type Click More Options Click the Export Options tab Specify a name and format for the export file Click OK If you want to save your settings as a custom report click Save As and enter a name and group for the report The group dictates where the report appears in the Custom Reports tree 9 Click Run Report The report is exported then the normal report preview appears A A Tip If you don t specify a path then Insight saves the report in the Advanced Reports folder in the Insight directory normally C Program Files Insight Advanced Reports Tip If you want the exported report to be opened by Microsoft Word then select HTML as the export format and ca
196. video button turns red indicating you are watching live video Tip This only applies to cameras in the active video window Other video windows are unaffected To view archival footage 1 Click the video window containing the cameras you want to see mon Tue Wed Tu Er archival footage for 2 Make sure the DVR Control Bar is visible View gt DVR Control Bar 3 Inthe Video Timeline box enter the date and time in the Date Time box or click the calendar button and select a date then drag the slider control to set the time 3 4 5 6 7 11 12 13 14 The live video button turns blue indicating you are watching archival video ape oaea oeat To set the time code to a review event 1 Make sure the video window containing the cameras you want to see is open If necessary create a new video window and assign cameras to it 2 Open the review window containing the review message Make sure the video window isn t completely obscured by the review window 3 Drag the review event and drop it onto the video window The time code is changed to match the date and time of the review event 142 To control playback of archival footage 1 Enter playback mode see to view archival footage above 2 Use the video playback controls described below bp Play forward normal speed Play backwards normal speed m Freeze current frame he Play forward high speed 44 Play backwards high speed lp Advance forw
197. with a number of built in report templates to get you started You can create your own templates by choosing an existing template making a copy of it and modifying it to suit your requirements Or you can create a new report template from scratch 104 To create your own report template 1 Select a custom report Insight Toolbar gt Custom Reports tab or built in report Insight Toolbar Built in Reports tab that most closely resembles the report you re trying to achieve If you intend to start a new report from scratch then you can select any report you like 2 Right click the report and choose Edit Report Style in the menu that appears The report designer opens and shows the contents of the report template On the file menu choose Save As and enter a name for the new template Click Save If you re creating a report from scratch then select all the objects on the report press CTRL A or choose Select gt All from the Objects menu then press the delete key or choose Delete from the Edit menu Then choose Save from the File menu Make any changes you wish to your new report template Choose Save from the File menu Close the report designer O NO Tip Once you ve created a new template you ll need to modify a custom report so that it uses the new template See to switch a custom report to a different template on page 104 To modify an existing report template Select a report that u
198. y 9 To create an Operator Click the Operators tab in the Insight Toolbar Click the New button or press the Insert key or right click the browser pane and select New Operator from the menu that appears Enter a unique name for the Operator Specify a password for the Operator Click the Types icon and allocate Operator Types to the Operator Click OK to save the new Operator N OO a To delete an Operator 1 Click the Operators tab in the Insight Toolbar 2 Right click the Operator and choose Delete in the menu that appears or click the Operator with the left mouse button then press the Delete key 3 Click Yes when asked if you really want to delete the Operator Tip You cannot delete yourself Operator Permissions To create an Operator you need create permissions on operators To delete an operator you need delete permission on the operator 112 To suspend an Operator You can suspend an operator without deleting them 1 Open the Operator you wish to suspend 2 Click the Disabled radio button 3 Click OK The Operator will not be able to login to any modules Tip You cannot suspend yourself Operator Permissions To suspend an Operator you must have the change permission on the Operator Working With Operator Types e A Profile Identification Name Regular Staff an Description Permissions ell og Profile Operator Types let y
199. y customise and print ID badges e The field elements define how your ID badge looks and prints Paid Feature Photo ID is a separately licenced add on to Insight Professional Using the Photo ID Toolbar Open the template management window Save the current card template Print one or more ID badges based on the current template Open the template properties window Open the field management window Open the about window Selection tool Add an image field Add a photograph field Add a database field Add a text field Ej pa o E A E EA Insight Photo ID lets you design and print employee identification tags and badges Launch Toolbar Database Fields Image Field Text Fields 131 Underlying Concepts Printing ID badges is a two step process First you must design a card template The card template lets you choose how the ID badge will look including any graphics and text that will appear on the card and what fonts and colours will be used You can create as many different card templates as you like each with a different layout Once a template has been created it can be used to print a batch of ID cards To print cards you first select the users who will be issued with badges then issue the print command Working With Card Templates With Insight Photo ID you can add remove and modify card templates A card template stores the layout of an ID card including any text images or watermarks that appe

Insight User Manual - Security Company Melbourne

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