Direct Internet 3 User Manual for the Windows Operating Systems
Contents
1. Features Update es Connection Choose a lower image quality setting for faster web page downloads At the highest setting the original image will be retrieved Faster Slower roi lt fo Apply Rey Finally consider using mobile websites whenever possible The Iridium Mobile Websites page http www iridium com mobile has a list of popular mobile websites Iridium Communications Inc 1750 Tysons Boulevard Suite 1400 McLean VA 22101 U S A Iridium and the Iridium logo are registered trademarks and or service marks of Iridium Communications Inc Mac and Mac OS are trademarks of Apple Inc registered in the United States and other countries Mozilla Firefox and Mozilla Thunderbird are registered trademarks of the Mozilla Foundation Adobe Flash and Macromedia are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Iridium Communications Inc 26 Rev 2 October 29 20102. 2 October 29 2010 3 The Dial Up Connection 3 1 Connect 1 2 3 4 5 Connect the computer and Iridium satellite phone or transceiver The Iridium 9555 satellite phone requires a USB to mini USB cable Iridium Part Number USBC0801 The Iridium 9505A satellite phone requires a standard RS 232 cable and RS 232 Data Adapter Iridium Part Number RDA0401 The Iridium 9522B satellite transceiver requires the 26 pin IDC connector Position the Iridium phone or transceiver antenna with a clear view of the sky Make sure the computer is powered and completely booted up Turn on the Iridium phone or transceiver and wait for it to register with the satellite network Click the modem icon and select the desired connection or Open Network Preferences b i vie Thu 10 43AM Q No modem configurations were found Open Network Preferences In the Network dialog box select the 9555_PPP Location and click the Connect button Iridium Communications Inc 2 Rev 2 October 29 2010 Status Not Connected Telephone Number 008816000025 Account Name DI3 1 Password eeeeeeeeeeeeee M Show modem status in menu bar 2 rh Click the lock to prevent further changes Apply 7 Wait while a connection is established Wa e Conn Location 9555 PPP ES Status Connecting Telephone Number 008816000025 Account Name DI3 1 Password eecescccsccces M Show modem status
3. in menu bar EA rh Click the lock to prevent further changes Iridium Communications Inc 3 Rev 2 October 29 2010 sal Ba e o e Ke gt iridium 8 Once connected you can now launch your Internet application Re Esc Status Connected Connect Time 00 00 55 Sent GOO0000000 IP Address 192 168 13 78 Received OOG0000000 Telephone Number 008816000025 Account Name DI3 1 Password eeeeeeeeeeeeee M Show modem status in menu bar rh Click the lock to prevent further changes Revert Apply e Iridium Communications Inc 4 Rev 2 October 29 2010 3 2 Disconnect 1 From the top bar click on the modem icon and select Disconnect 4 00 05 38 Disconnect H2 Handset H2 Handset v Default Show time connected w Show status while connecting Open Network Preferences Iridium Communications Inc 5 Rev 2 October 29 2010 4 1 Launch a CH CS Le a Bal Va A Taa E A er E eo r WW A Ki WW a ae Sa UJ S The Direct Internet 3 Web Accelerator will automatically launch whenever you are connected to the Internet through the Iridium Direct Internet Data Service It operates in the background to accelerate your Internet connection No user intervention is required In the event that the Direct Internet 3 Web Accelerator needs to be launched manually locate and click on the Iridium Direct Internet 3 Web Accelerator icon from the Applications folder Apimac Timer Auto
4. DIRECT INTERNET 3 User Manual for the Mac OS Operating System Iridium Commun ications Inc Rev 2 October 29 2010 Table of Contents 1 2 3 OVERVIEW eege 1 IOV TT leit E 1 THE DIAL UP CONNECTION BEE 2 3 1 CONO EE 2 3 2 DIS GOI NMS CU GE 5 DIRECT INTERNET 3 WEB ACCELERAT OR nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nenna 6 4 1 LA e TE AE E E N A odepeetmesneend 6 4 2 The User Interface Men 7 4 3 El le E EELS E 8 4 4 SE G en eee ener eons 9 4 5 nl e 11 Ger Eben 12 Ai FIO OCI GE 13 4 5 3 Macromedia Flash Acceleraton 14 LIA UE FICC SO eo a aA seg AA tga mecca EEEO EE EIE 15 450 Emal AIC CCl ea OM EE 16 4 6 ME telaler ie 17 4 7 EE 17 4 8 Guit WVBR ACCC CON iere 19 WEB BROWSING TIPS seesseeeeeeeeeceeeeeeeesnnnnnnnnnaseeeeeseesseeeeeennannaneaseesssseesseeeeeeeesonnnennnseees 20 5 1 Mobile Websites cccceccccccseccccceeeeeeceeeeeeeeeeeceeceaseceeseaecesseeceesaeseeeeeeeeeeseaueeesseeeesseueeeessaeeeesaeeees 20 5 2 Disconnect After Loading Web Page 21 EMAILING TIPS EE 22 6 1 GIRE E E UE 22 6 2 Disconnect After Sending or Receiving New Email 22 TROUBLESHOOTING E 23 P Direct Internet Dial Up CGonpnechon 23 7 1 1 Network Connection Error Message 23 7 2 Web WY SUNG EE 24 FAs Accelerator DISADICO EE 24 lee GannotACcess the Orginal Image ees eedgehesgebe ge gege dee EENS 24 7 2 3 Some Web Pages Are Slower To Load Than Others csssseece
5. The accelerator has established a connection with the Direct Internet 3 Web Accelerator server The accelerator Enabled oe S is actively compressing data and optimizing your Internet connection The User Interface Menu will either highlight or grey out the Start DI3 Accelerator and Stop DI3 Accelerator options depending on the current state of the accelerator So BA 4 Fri347PM Q About DI3 Accelerator Start DI3 Accelerator 5 Settings a6 E Statistics AT Diagnostics 4D Quit Iridium Direct Internet 3 Web Accelerator ac woos E A a Fri4s15PM_Q About DI3 Accelerator Stop DIS Accelerator 5 Settings a6 E Statistics a6 T Diagnostics AD Quit Iridium Direct Internet 3 Web Accelerator MBS e gon EAO 4 Fri425PM O About DI3 Accelerator Stop DIS Accelerator 5 Settings a6 E Statistics T Diagnostics 6D Quit Iridium Direct Internet 3 Web Accelerator Iridium Communications Inc 8 Rev 2 October 29 2010 4 4 Statistics The Direct Internet 3 Web Accelerator allows you to view acceleration statistics through the Statistics dialog box To open the Statistics dialog box select the Statistics option from the User Interface Menu MS o Loos BR 3 4 Fri425PM Q About DI3 Accelerator Stop DI3 Accelerator a6 5 Settings a6 E Diagnostics AED Quit Iridium Direct Internet 3 Web Accelerator The Statistics dialog box will appear with three but
6. as may use this site to stay current find information and get connected Below are categories of mobile optimized websites that render significantly faster due to reduced file sizing This site is intended to be accessed from a laptop connected to an Iridium satellite phone with Internet access software provided by your service provider Standard airtime charges will apply for use If you wish to return to this page in the future you may bookmark or load this site as your home page www iridium com mobile News CNN mobile http m cnn com Fox News mobile http foxnews mobi BBC mobile http www bbc co uk mobile index html USA Today mobile http m usatoday com Reference Convert mobile http www convertit com Go Convertlt Mobilocation mobile http mobilocation com Official Time mobile http officialtime mobi Wapedia mobile http wapedia mobi en Windfinder mobile http www windfinder mobi Iridium Communications Inc 20 Rev 2 October 29 2010 5 2 Disconnect After Loading Web Page To minimize airtime charges disconnect your Direct Internet 3 dial up connection after loading the desired web page Re connect your Direct Internet 3 dial Up connection when you are ready to view a new web page A Disabling the Direct Internet 3 Web Accelerator will NOT disconnect your Internet connection See Section 3 2 of this document to learn how to disconnect your Internet connection Iridium Communications In
7. c 21 Rev 2 October 29 2010 6 1 Client Based Email Avoid using web based email software to send or receive email In web based email Internet connection time is spent on e Loading the log in web page e Once logged in waiting for all your past messages and the web email interface to load on to the web page e Waiting for the new messages to be loaded or sent Client based email software however will only use the Internet connection to send or receive new emails All of your past messages as well as the email interface are already available locally from your computer Below are a few examples of client based email software to use and web based email software to avoid a S a T Outlook Express Yahoo Mail Other Internet Service Provider Webmail Outlook Get ervice BEER 6 2 Disconnect After Sending or Receiving New Email To minimize airtime charges disconnect your Direct Internet 3 dial up connection after sending or receiving new email Re connect your Internet connection when you are ready to send or receive new email A Disabling the Direct Internet 3 Web Accelerator will NOT disconnect your Internet connection See Section 3 2 of this document to learn how to disconnect your Internet connection Iridium Communications Inc 22 Rev 2 October 29 2010 7 Troubleshooting 7 1 Direct Internet Dial Up Connection 7 1 1 NETWORK CONNECTION ERROR MESSAGE Symptom When try to connect to Direct Intern
8. d anytime while browsing A A c iridium Direct Internet 3 Web Accelerator Update mages Connection Features Choose a lower image quality setting for faster web page downloads At the highest setting the original image will be retrieved You can easily obtain full image quality for a particular image so dont be overly conservative about lowering your image quality setting Iridium Communications Inc 12 Rev 2 October 29 2010 4 5 2 AD BLOCKING The Direct Internet 3 Web Accelerator can block many graphical advertisements that appear on various web pages i e ad banners Enabling this feature will prevent these ads from being downloaded and displayed in your web browser Thus the Ad Blocking feature will reduce the time that it takes to download web pages The Ad Blocking Feature is found in the Features tab of the Settings dialog box MO iridium Direct Internet 3 Web Accelerator Images Connection Features Update Eil Macromedia Flash Acceleration El Email Acceleration Eil FTP Acceleration 1 Check the checkbox next to Block in page advertisements to enable the feature or uncheck the check box to disable the feature 2 Press Apply to save the settings Iridium Communications Inc 13 Rev 2 October 29 2010 4 5 3 MACROMEDIA FLASH ACCELERATION Direct Internet 3 Web Accelerator can accelerate Macromedia Flash files now known as Adobe Flash The degree of compress
9. dialog box will appear with the product information iridium Direct Internet 3 Web Version 6 0 33 Copyright Slipstream Data Inc 2009 All Rights Reserved Iridium Communications Inc 18 Rev 2 October 29 2010 4 8 Quit Web Accelerator To close the Direct Internet Web Accelerator select the Quit Iridium Direct Internet 3 Web Accelerator option from the User Interface Menu bo e yooo FH A 4 Fria c25PM q About DI3 Accelerator Stop DI3 Accelerator 5 Settings E Statistics T Diagnostics HD The Direct Internet 3 Web Accelerator will automatically launch again whenever the computer is rebooted It is important to note that closing the Web Accelerator will NOT disconnect the call Iridium Communications Inc 19 Rev 2 October 29 2010 5 Web Browsing Tips 5 1 Mobile Websites Whenever possible use the mobile version of a website Mobile websites are optimized for viewing on mobile devices Viewing mobile websites while connected to Direct Internet 3 will significantly reduce web loading time as compared to the original website For a list of popular mobile websites visit the Iridium Mobile Websites page at http www iridium com mobile ve Tanl h iahila iAfokcitac D x oh on Sa A KK http www iridium com mobile mobilewebsites html p Everywhere Iridium Mobile Websites Welcome to Iridium s online portal for satellite data service users Iridium subscribers in remote are
10. e feature 2 Press Apply to save the settings The changes will take effect the next time that Direct Internet 3 Web Accelerator and your web browser are restarted Iridium Communications Inc 15 Rev 2 October 29 2010 4 5 5 EMAIL ACCELERATION Direct Internet 3 Web Accelerator can reduce the amount of time that it takes to send and receive emails This feature works with any POP3 or IMAP email accounts Direct Internet 3 Web Accelerator is compatible with Outlook Express Eudora Opera Mail Pegasus and Netscape Mail Since Direct Internet 3 Web Accelerator accelerates email automatically without any user intervention you can use your mail program exactly as you normally would However email acceleration is disabled by default The Email Acceleration Feature is found in the Features tab of the Settings dialog box Iridium Direct Internet 3 Web Accelerator Images Connection Features Update W Block in page advertisements Eil Macromedia Flash Acceleration Eil FTP Acceleration 1 Check the checkbox next to Email Acceleration to enable the acceleration when receiving emails or uncheck the check box to disable this email acceleration 2 Press Apply to save the settings The changes will take effect the next time that Direct Internet 3 Web Accelerator and your mail client are restarted Iridium Communications Inc 16 Rev 2 October 29 2010 4 6 Diagnostics lf you contact your Service Partner for techn
11. ecccesccsseeeseeeceesssssseeseseceesssaaeeees 25 Iridium Communications Inc Rev 2 October 29 2010 1 Overview The Iridium Direct Internet Data Service allows you to use your Iridium satellite phone as modem to connect to the Internet via the Iridium Gateway Direct Internet 3 has dedicated servers at the Iridium gateway that provide direct connectivity to the Internet Although special client software is not required to use Data Services the Direct Internet 3 acceleration software allows you to take full advantage of new data compression and network optimization technology that improves effective data throughput As a result executing file transfers browsing the Internet and exchanging emails in done more efficiently and quickly with the Direct Internet 3 as compared to previous versions of Direct Internet or no acceleration 2 How It Works i irectinternet 3 Switch server By initiating a connection through the pre configured dial up connection your Iridium phone will dial and initiate a connection with the Iridium gateway through the Iridium satellite constellation The Iridium gateway switch will then route the call to the Direct Internet 3 server Once connected to the Direct Internet 3 server and a session has been established the Direct Internet 3 accelerator if installed on your computer will automatically detect the connection and enhance your Internet connectivity experience Iridium Communications Inc 1 Rev
12. et 3 get an error message similar to the one shown below Network Connection The communication device selected for your connection does not exist Verify your settings and try reconnecting Cause This error message appears if e Your Iridium satellite phone or transceiver is not powered on or not plugged into a COM port e The Iridium satellite phone and transceiver lost connection to the Iridium satellite network or was not registered on the network prior to the call e The Direct Internet 3 telephone number was mistakenly changed Action First make sure your Iridium satellite phone and transceiver is powered on and there is a good physical connection between your phone and transceiver and computer second verify that the Iridium satellite phone and transceiver registers with the Iridium satellite network before redialling Finally verify that the correct telephone number is dialled 008816000025 Iridium Communications Inc 23 Rev 2 October 29 2010 7 2 Web Browsing 7 2 1 ee ACCELERATOR DISABLED Symptom Direct Internet 3 Web Accelerator is disabled after it launches Cause Direct Internet 3 Web Accelerator only works when you are connected to the Internet via the Iridium Direct Internet Service Action Make sure you are not connected to another network such as LAN or wireless Also make sure you have a Direct Internet 3 dial up connection CANNOT ACCESS THE ORIGINAL IMAGE Sy
13. ical support the support personnel may request that you send a diagnostics report The diagnostics report contains system information such as your Direct Internet 3 Web Accelerator settings and connectivity which will allow your Service Partner to provide further assistance To create a diagnostics report 1 Select the Diagnostics option from the User Interface Menu bo e O fools BR HA E 4 Fri4 25PM q About DI3 Accelerator Stop DIS Accelerator KR Settings E Statistics SH Diagnostics AD Quit Iridium Direct Internet 3 Web Accelerator 2 Click the Start button on the Diagnostics dialog box rO iridium Direct Internet 3 Web Accelerator Click Start to run diagnostics tests ww ww ww ww ww SS ST Start Close WA ee 3 The contents of the report will automatically be copied to the clipboard Launch your email application compose an email paste the report from the clipboard and send the email to your Service Partner 4 7 About The Direct Internet 3 Web Accelerator Product information is available through the About DI3 Accelerator option in the User Interface menu Iridium Communications Inc 17 Rev 2 October 29 2010 Ei amp CS a ee ril WO H e SH d 3 Geh A tae le ium Wi oe ool Es A 4 Fri425PM Q Start DI3 Accelerator l Stop DI3 Accelerator GK Settings dE Statistics a6 T Diagnostics AED Quit Iridium Direct Internet 3 Web Accelerator An About
14. ion is based on the Image Quality setting The Macromedia Flash Feature is found in the Features tab of the Settings dialog box A O iridium Direct Internet 3 Web Accelerator Images Connection Features Update M Block in page advertisements El Email Acceleration Eil FTP Acceleration 1 Check the checkbox next to Macromedia Flash Acceleration to enable the feature or uncheck the check box to disable the feature 2 Press Apply to save the settings The changes will take effect the next time that Direct Internet 3 Web Accelerator and your web browser are restarted Iridium Communications Inc 14 Rev 2 October 29 2010 4 5 4 FTP ACCELERATION Direct Internet 3 Web Accelerator provides FTP acceleration If this feature is enabled both download and upload FTP traffic will be accelerated FIP acceleration works with any FIP client that supports passive mode including Internet Explorer Cute FTP WS_FTP and Smart FTP Please make sure that the FTP transfer is in passive mode This can be set in your FTP application The FTP Acceleration Feature is found in the Features tab of the Settings dialog box MO iridium Direct Internet 3 Web Accelerator Images Connection p gt Features Update I Block in page advertisements Eil Macromedia Flash Acceleration Eil Email Acceleration Eil FTP Acceleration 1 Check the checkbox next to FTP Acceleration to enable the feature or uncheck the check box to disable th
15. mator e DVD Player Firefox Font Book n iDVD Image Capture iTunes i Komodo Edit Preview QuickTi adcaster QuickTime Player System Preferences TextEdit Time Machine lridium Communications Inc Dashboard Dictionary pes 9 w Google Chrome iCal MailRaider OpenOffice org Photo Booth Server Stickies Stuffit Gol Wireshark Open in Finder Rev 2 October 29 2010 4 2 The User Interface Menu The User Interface Menu provides options for e Learning About the Direct Internet 3 software version e Starting or Stopping Acceleration e Adjust Accelerator Settings e Viewing Accelerator Statistics e Accessing Accelerator Diagnostics e Quitting Iridium Direct Internet 3 Web Accelerator To access the Web Accelerator User Interface Menu click on the Iridium Direct Internet 3 Web Accelerator icon from the top bar L i vis v GA IT o Fri3 47PM q About DIS Accelerator Start DIS Accelerator 65 Settings a6 E Statistics AT Diagnostics HD Quit Iridium Direct Internet 3 Web Accelerator Iridium Communications Inc 7 Rev 2 October 29 2010 4 3 Start and Stop The Direct Internet 3 Web Accelerator has three states a Fee Je Although you may still have an Internet connection the Disabled web accelerator is NOT compressing or optimizing your Internet connection TEE The accelerator is establishing a connection with the Direct 3 Internet 3 Web Accelerator server to begin accelerating
16. mptom cannot right click on an image to get the Show Original Image option Cause some web sites disable the ability to right click using JavaScript On other sites the image in question may be a background image Action To view the full quality image under these conditions change the Image setting to Full Quality and press Ctrl Refresh in your Web Browser Please not that the browser must be launched after Direct Internet 3 Web Accelerator is started in order to have Show Original Image as a menu option Iridium Communications Inc 24 Rev 2 October 29 2010 7 2 3 SOME WEB PAGES ARE SLOWER TO LOAD THAN OTHERS Symptom Some web pages are slower to load than others Cause This may be due to a difference in content types sizes quantity between web pages Or some web sites may have been select to bypass the Direct Internet 3 Web Accelerator Action To optimize performance make sure that the Macromedia Flash acceleration and Ad blocking feature are enabled in the Web Accelerator Settings M Iridium Direct Internet 3 Web Accelerator Images Connection Features Update M Block in page advertisements Eil Macromedia Flash Acceleration Eil Email Acceleration Fal FTP Acceleration Iridium Communications Inc 25 Rev 2 October 29 2010 Consider adjusting the Image Quality setting to a lower image quality in the Web Accelerator settings OO iridium Direct Internet 3 Web Accelerator
17. ta uploaded Iridium Communications Inc 10 Rev 2 October 29 2010 4 5 Settings kass W e et Eesen HE dE ey en e a The Settings option in the User Interface Menu provides access to all of the Web Accelerator settings To open the Settings dialog box select Settings from the User Interface Menu i se O yollo HEA E 4 Fri 4 25 PM Q About DI3 Accelerator Stop DI3 Accelerator 5 Settings AE Statistics a6 T Diagnostics HD Quit Iridium Direct Internet 3 Web Accelerator The following Settings dialog box should appear AAO iridium Direct Internet 3 Web Accelerator 1 es Connection Features Update Choose a lower image quality setting for faster web page downloads At the highest setting the original image will be retrieved Apply Revert What follows is a description of all the settings that can be adjusted through the Settings dialog box Iridium Communications Inc 11 Rev 2 October 29 2010 4 5 1 IMAGE QUALITY The Image Quality setting is the first tab in the Settings dialog box The Image Quality setting changes the quality of images that appear in the Direct Internet 3 Web Accelerator The higher the quality you select the longer it will take for the image to load For best results with the Iridium Data Service it is recommended that you lower your image quality This slider can be adjuste
18. tons a Statistics Total Traffic OR OB 0 00 OK Details gt gt Reset Button scription OO O O O O This button will close the Statistics dialog box D tail s This button will expand the dialog box to show more detailed statistics This button will reset the statistics This can be done at anytime Reset even while browsing without affect the web accelerator performance or operation Iridium Communications Inc 9 Rev 2 October 29 2010 The Statistics dialog box displays three types of information on three columns Information Beete Original Data Size of the original uncompressed data Amount of data that been sent by the Direct Internet 3 Web Actual Data Accelerator Factor of reduction in data For example a savings ratio of 4 00 Savings Ratio means that the actual data that has been sent is the size of the Original data due to compression The detailed view of the Statistics dialog box shows a breakdown of the total traffic OL Statistics Original Data Actual Data Savings Ratio Text 0 B AN 0 00 Graphics 0 B OB 0 00 Other 0 B 0 B 0 00 Upstream OB 0 B 0 00 Total Traffic 0 B 0 B 0 00 ok A lt lt Details Reset Text Statistics regarding compression of text based content Graphics Statistics regarding compression of graphical content Statistics regarding compression of content that is neither text or Others graphical Upstream The total amount of original and compressed da
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