End User Manual - Granite Solutions
Contents
1. Categories also determine special behaviour of the stock There are 4 types of stock that are controlled by categories Alpine Ski the system knows to capture skier information for DIN settings Alpine Boot the system knows to capture skier information for DIN settings and sole length Snowboard the system will capture boarder information including stance and binding angle Other regular categories for clothing poles toboggans snowboard boots apres boots etc O a In addition to your stock categories create one or more categories for your packages and one for non stock items like late fees cancellation fees insurance damage amp loss waiver An example of a stores categories might be Carve Skis Performance Skis Ski Boots Snowboards Snowboard Boots Poles Jackets Pants Apres Boots Protective Equipment Other Packages Retail Stock if you don t use a POS HireSolutions Category File Hire 3 Jeck a Edit Category Skis Data Name Skis Ski Boots Poles Elite Performance Skis Performance Boots Snowboard Categories Snowboard Boots Jackets Pants Staff Apres Boots i Protective Gear A Other ve Regular Stock Customers Category Name Extra Days Display Order 3 Use Category Pricing Create Picking List Labels Special Settings Is an Alpine Ski ls a Snowboard Tenders Period Is an Alpine Ski Boot 1 Day 2 Days Weekend 3 Days Long Weekend 4 5 Days OK Cancel2. Se Es yd aN t i xA A Solutions Snow amp Sports Hire System End User Manual utions Manual doc by Granite Solutions utions Version 1 16 Page O _h Table of Contents TABLE OF CONTENTS duuisadiauiseicwunlelvuuieenubelcs 2 AMAO UO T O N ai 3 l INSTA ELA TON caia AEE E EEE A AAA AAA AAA AA 3 2 INITIAL CONFIGURATION a dd da daa dadas 4 2 1 EOCA MON DEFAULT arene ins eae rene mr nd ne ae nnn a nr ag Ed nar aT ae ee ae 5 2 2 TENDER Sn ae eaten cence A nadas 6 2 3 A A A O ON 6 2 4 FRICNG a A eared ery PT TT E A 7 2 5 A ON O 8 2 6 EE O A TR 9 2 6 1 E O A O A RR 10 2 7 MOE AAA A A PO 11 2 7 1 ABDINS O TOSKMLINES eet on cia aaa caca pone ca ol nado ido 11 2 7 2 RETA RIXED PRICES FOO vied ica aaa iaa lado 12 2 7 3 RECULAR TIRE S TOCK RR A 12 2 7 4 ADDNGSTOCK IEM FO E a a A a ARERIA 13 2 75 PADDING AP ACK AGE a ete tee 14 2 6 ADDING SAR DE o E arate 15 2 7 1 BULK BARCODE NUMBER GENERATION css 15 2 7 8 ABIN EREILI A e Si ree 16 3 a 17 3 1 PAE V bobo OE E O 17 3 2 END eT Aale EE ETE E T E EE EE E EEEE EE EEEE ET EE EEE ER EET EET IE TN SSES 18 3 3 A A ae A N E E E E ET A TSE TAES 19 3 4 ADDING GROUP MAN BERS ar t a a aa aiaei 19 du ADD TEMS FOR EACH MEMBER ee 22 3 6 ADDING RETAIL STOCK TOA HIRE isso dal cncnoiso banal 23 3 7 SDO EN Ame AEE TEPEE E E EE I PENS EES EEES EEEE SES EE TEOSES EET EET IEE TEA SE 24 3 8 IMPOR TINA SI MRE a e ES 25 3 9 DELETING AN ITEM PROCESSING A REFUND lala iia
3. 6 7 Days Week Bond Types Pricing Periods 1 16 1959 25453 TfrmNewCategony gt Add Category Price Edit Category Price Delete Category Price EOD Reports Hire Solutions 1 16 1959 25453 TirmCategories Usercode E84AD20D HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 9 Each category requires the following information e Name what appears in the drop down boxes e Extra Days how many days are to be added to each hire for cleaning or drying before it can be hired again For example a toboggan can be hired again immediately so has 0 zero extra days a jacket on the other hand may be dry cleaned and require 2 days before it can be hired again e Display Order where this category appears in the drop down box and other displays Put the most common categories towards the top The numbers needn t be unique but categories with the same number will not be in any specific order Items with a lower display order will appear further down the list e Category Pricing if this is checked all stock in this category will use the same price which is set in the category screen and the category is able to be added to a package Uncheck this if the stock to be added to this category is not required for a package and or the stock will have different prices e Create Picking List Labels Picking list labels are not currently available but this setting indicates whether you want to print picking
4. When creating a new price select the pricing period from the drop down box and enter the price Adult Price is checked by default If you are entering a child s price uncheck this box The application automatically selects the first period for you When you press enter or click the OK button the system saves that price moves to the next period and clears the price field You will notice the price that you have just setup has been added to the pricing grid on the main stock screen When a price has been added for the last period the form closes automatically The screen can be closed at any time by clicking the Close button Set Price for Skis Sil Pricing Period 7 Day View Periods Adult Price E coca ct Hire Solutions 116 1959 25453 TimNewPrice HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 10 2 7 Stock Ensure categories have been created before creating stock Stock is items that have the same description and all have the same pricing structure Pricing is based on a range of periods and there can be adult s and or children s price for each stock line Pricing will be covered in more detail shortly Each stock line can then have individual sizes each of which holds a cost and quantity Each size will have the same price Stock is grouped by Category The bottom of the Stock screen will display different columns depending on the type of stock Non Stock and R
5. button or alt P above the top grid Change Price for Ski Helmet SEE A Old Price New Price Percentage Discount cone HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 26 3 11 Make a Payment When all members and items have been added to the hire and the prices adjusted if required are ready to make payments by pressing the Payment button or alt Y above the hire grid The payment screen is then visible The payment screen has been designed to be very flexible You can e Part all or part of the hire fee e f part payment is made you can o Pay adeposit for all members bookings o Pay for selected member s Payment Group 10015 Schofield The total and balance owing are shown at the top in the yellow field Amount Tender Staff gt 3 05 2005 1 24PM 25 00 Cash Alan McVie Select the name of the staff member making Staff Member Dick waker gt ried a the tender and the amount for Tender Type There is no limit on the number of tenders or the number of payments that can be made Record Bond Method Parca against a hire Click OK or press enter for each tender If there is no balance owing the screen OK esca closes and the docket prints Amount Hire Solutions 1 15 1949 1924 Te Z If there is a balance owing but this payment is complete press the Finish key The system will ask if you want to apply a part payment for all memb
6. or Alt on the keyboard Now select a category When this is done the middle grid in the Add Item to Hire screen updates to show all stock in that category Select the stock required The bottom grid will show all items sizes that belong to that stock line It also shows the quantity owned and the quantity available for that period taking into account the extra days for drying and cleaning You can then double click the bottom line click OK or press the enter key If there is stock available for the hire period it will allocate the stock and return to the hire screen otherwise it warns you and allows you to select other stock If you have set up barcodes just key in or scan the barcode number instead Add Item to Hire Select Category Enter Barcode Number Description Carve Skis Elite Performance Skis Cancel Hire Solutions 1 14 1932 27171 TimAddHirektem If the item selected belongs to a category that was flagged as being either a snowboard skis or alpine ski boots the system will open another window and capture some additional data For skis and boots the following window appears Once all of the information is entered click OK or press enter The DIN setting will be calculated and recorded with the other data If a ski boot is entered the sole length field is automatically filled in Alternatively this data can be filled in when the member is a
7. used to view the User Manual The default database connection string SHOULD work IF e the database userid is sa e the database user password is sa e the database is on the local machine and accessable as local If not open HireSolutions exe config in the C Program Files Granite Solutions HireSolutions folder and edit the appropriate sections of the connection string This should only need to be modified if the database engine has already been installed by another program HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 3 2 Initial Configuration Before any hires can be booked the system needs data to be entered When the application is first started the following screen will be seen MireSolutions Hire Screen Seles i a aj ES En a B e 5 Find Edit Edit Price Payment Docket Comments Pickup Return History Current Hire Group Number Group Name Pickup Date Return Date Stock Inquiry Picking List Group Members Pe rat Name Cust Number Price Balance Bond Add ltem Delete ltem ltem Price Or Scan Barcode to Add Hire Items By Person StockCode Stock Description Size Actual Price ListPrice Bond EOD Reports IFire Solutions 1 9 1916 34682 Tim Hire Main Usercode ERADZ0D a The left hand side is a web page Outlook style menu bar Most of the application screens are accessible from this menu The application starts with the hire screen vis
8. 19 Select Customer Enter Additional Customer Number Oo First Name Last Hame Home Phone Postcode Licence O IO boo DE OS Number First Name Home Phone Postcode Licence Lisa Phillips 02 6454 3118 110011 Clyde Phillips 02 6454 3112 OK Cancel New Customer Hire Solutions 1 9 1916 34682 Timm Hire Member Here we have entered the letter p and the number 263 in the postcode field Any combination of partial fields can be used to locate customers Upper or lower case letters can be used When adding a new customer the only fields that are required in this screen are the names All other fields are optional The customer number can be assigned but if it is left blank the system will generate one New Customer Hire Solutions 19 1916 34682 TmHNewCustomer HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 20 Once the customer has been selected or created the system returns to the hire screen From this point we can add additional members or select items for the first member Each member is added using adults price If a child has been added click the Use Child Price button Any items already selected for that group member will be recalculated at children s price if applicable For children the button caption changes to Use Adult Price There is a check box in the member s grid in the middle of the screen to indicate whether the member is being charged adult
9. HireSolutions Version 1 16 Page 31 3 13 Pickup The process of picking up is important for pre booked hires It gives the staff and customer a chance to check that what is booked is what is being collected It is an opportunity to check and agree that everything is OK before the customer heads off to the snow For those stores a long distance from the ski fields this can cause problems if the booked equipment is not correct To do a pickup load the hire using the Find button Next click the Pickup button above the main hire grid or alt K The pickup screen has a tree similar to Windows Explorer s folder view You can view the entire hire a group member or the items for that group member In this example we have 4 group members Lisa and Tom are collecting their equipment so we click the box next to their name and their equipment is selected We can select individual pieces of equipment if required To select everything just click next to Entire Hire Select the staff member handling the pickup The time defaults to the current time but can be changed if required Once an item has been picked up the name description turns red Items can also be selected by scanning the barcodes however if the same item has been hired by more than one person you will need to manually select it Barcode support not available in the Lite Version The system will prevent an item being picked up if there is a balance owing for that
10. Staff Click the Add button to add new staff The minimum data required for each staff person is their first and last name all other data is optional If the staff code is left blank the system will generate a code automatically The staff code access level and password are not used at the moment but will be used for password control in a future release HireSolutions St File Tools Help New Staff Staff Code First Name Last Name Address Address Suburb Customers Tenders Bond Types 1 14 1932 27171 Tim New Staff ZA HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 8 2 6 Categories Categories are also located in the Data section of the main menu Categories are used to group stock Categories are quite important They represent firstly a logical group of stock for finding the stock and reporting but more importantly categories determine what type of stock is added to each category There are 2 main types of categories those using category pricing and those using stock pricing Category pricing is where you have multiple stock lines with the same price For example carve skis may have 4 stock lines all with the same price Salomon Carve Skis Rossignol Carve Skis Head Recreational Skis and K2 Carve Skis Category pricing MUST be used for any item to be added to a package even if there is only one stock line in that category e g Poles
11. You can add existing barcode numbers for example the serial numbers on skis just click Add Existing and scan You can ask the system to generate a barcode number for you You can add the barcode number to the barcode label print list by clicking the Add to Print button There is an additional utility to print labels from sheets Barcodes lop ples 110 Sel Barcode Numbers Barcode 1 9 1916 34682 TirmBarcodes 2 7 7 Bulk Barcode Number Generation The system provides the facility to scan through all stock items and generate a barcode number for items that do not have one This can be run at any time as it will only generate a new number for those items that do not already have a barcode number At the top of the screen select tools then generate barcodes HireSolutions Hire Screen AE File Mos Location Details Generate Barcodes IS Group Number Group Name Pickup Date Return Date Price Balance Bond Date Booked Pricin 10007 Walker 13 03 2005 14 03 2005 67 00 42 00 200 00 13 03 2005 1 Day Group Members First Name Last Name Cust Number Price Balance Bond Adult Price HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 15 2 7 8 Adding Stock Prices To view or enter pricing data for a stock line select Pricing from the Display drop down box HireSolutions Stock File Sele Fie Tools Help atego Bond Amo
12. amount is displayed A similar screen is used for licence number Imprints don t require any further information If you select credit card number the screen becomes more as seen below Bonds can be applied to all members or selected members using the same style window as for selecting members for payment If have selected members for a payment they will be used for the bond too Record Bond Method Select Bond Method Cash Enter Amount Cancel Hire Solutions 1 14 1932 27171 TPaymentBo HireSolutions Manual doc HireSolutions Version 1 16 Record Bond Method Select Bond Method Credit Card Number Stored Select Credit Card Type Mastercard Name on Card Mr John Citizen Expiry Date Card ID 11208 1123 Credit Card Number 5664 1000 2222 3350 OK Cancel Hire Solutions 11419322 A TPaymentBc by Granite Solutions Page 28 3 11 2 The Docket The docket is printed automatically at the end of a payment If the hire has a zero balance 2 copies of the docket 1 for the customer to keep and 1 for the customer to sign for the store to keep A docket can be printed at anytime by pressing the Docket button at the top of the hire screen It is an A4 docket and the layout is independent of the application so it can be edited as required without modifying the application The logo is a GIF file and must be named logo gif and stored in the same folder as the application The name a
13. has a tool bar with buttons that relate to tasks for that section The buttons in the top section relate to the entire hire The buttons in the middle section relate to the currently selected group member and finally the bottom buttons relate to the currently selected item belonging to the currently selected group member All of the buttons have hotkey combinations so you can use the keyboard rather than the mouse if desired In Windows XP you need to press the alt key to make the underlined letter visible Then hold the alt and press key for the underlined letter whilst the alt key is still down For example to find a hire hold alt and press the F key See the section at the end on Keyboard Shortcuts HireSolutions Hire Screen Sele MU a 9 y A i ma al a e 2 a Find New Edit Edit Price Payment Docket Comments Pickup Betum History Clan me Group Number Group Name Pickup Date Return Date Price Balance Bond Date Booked Pricing F a de dd Member Delete Member Edit Member Edit Price Settings Use Child Price View Payments Stock Inquiry Picking List Group Members _ First Name Cust Number Price Balance Bond Add ltem Delete ltem ltem Price Hire Items By Ferson Stock Code Stock Description Size Actual Price Discount List Price Boned o Da EOD Reports HireSolutions 1 16 1959 25453 TimHireMain Usercode ES440200 HireSolutions Manual doc by
14. or child price HireSolutions Hire Screen Fie Tools Help a E s a Sant Find New Edit Edit Price Payment Docket Comments Pickup Retum History Current Hire Group Number Group Name Pickup Date Return Date Price Balance Bond Date Booked Pricing F 10015 Schofield 1 06 2005 5 06 2005 88 95 24 00 110 00 1 05 2005 3 Days Stock Inquiry a Es Add Member Delete Use Child Price Mew Payments Picking List Group Members First Name Cust Number Price Balance Bond Adult Price Po Re 10012 76 95 12 00 80 00 10010 12 00 12 00 30 00 Gi Or Scan Barcode to Add Stock Description Siz Actual Price Discount List Price Apres Boots Toboggan Budget Ski Gloves Poles Reports Hire Solutions 1 16 1955 75453 TirmHire Main Usercode Es4AD200 With the Single amp Multi User Versions a barcode scanner can be used to add stock directly from the main hire screen Click on the person click the barcode field and scan You can also enter the stock code into this field if the found stock is sized another window will popup asking for the size HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 21 3 5 Add ltems for Each Member Select the member that you wish to add items to by clicking their row in the members grid in the middle of the screen A small arrow indicates the current row Next click the Add Item button at the bottom of the screen
15. return window is shown Place ticks against the members and items to import Tick the entire hire to import everything Click OK to continue A message will ask whether you want to confirm the details of each member This is useful if you want to check the address and phone number to make sure that they haven t changed If you select Yes the customer screen will be displayed for each member Either edit details or just press OK The system will also import skier DIN settings As the equipment is imported availability is checked only those items with stock available are added The pricing is calculated based on the new pricing period as items are added Any items not available are displayed in a list the same as if the hire dates had been edited Finally the user is returned to the hire screen with all members and items imported on the hire New Hire Group Name Test Import Pickup Date 3 05 2005 F Return Date 9052005 Pricing Period 2 Days Weekend HireSolutions Bei Lisa Phillips Poles 105 Wrist Guard Tom Walker Toboggan M Carve Skis 163 v Carve Skis 168 Poles 95 Standard Ski Package lt Q Dane Rowley Ski Boots 285 L Poles 100 E Toboggan FI Wrist Guard 5 OK Cancel Hire Solutions 1151949 1924 Timport Members Anditems olx _ Import Members and Items from Hire Uncheck Any Members or Items Not to Import Entire Hire Lisa Phillips
16. 26 310 EDF MEFA OE AP A DO OON aA A AAAA 26 de ME MEN o A AAS 27 3 11 1 RECORD BOND SECURITY DEPOSIT METHOD aid 28 3 112 A T 29 3 12 VIEWING PAYMENTS BY MEMBER e dee ae nn Aa 31 xe Pei FS A ona oo OY a eT A ST 32 C A TN 33 Seka REIS ROR RA 33 3 16 COMMENTS A AC 33 As STOCK INQUIR Vii ii did a ad A AA AAA AA EA A ARAS 34 Ys PICKING US TO Sd A A AA ada RUC CCS MORE 35 CASHDRAWER BALANCE a 36 6 1 A A 36 6 2 TAT aS E EEEE AE E AEA EA A EEEE Te Te De ee eae See ee Cee eee eee ane eee See eee eae See EE 36 7 OUTSTANDING HIRES LATE RETURNG w ccccccccceceecececcececceceneeceneeseneeseneeeeneeeeaesaeneseenesaenesaenens 37 8 DATABASE BACKUP 8 RESTORE uu ccccccceccecencecencecsnceceneecencecenescecescenesceaceeenessenescenesesnesesnesesness 37 9 BARCODE LABEL PRINTING ur data Dota ca 38 10 REGISTRATION VERSION NUMBER Q cccccececcncecencenencecenceceneeceneeceneeseneeaeseeaeneeeeneeeenesaenees 39 11 KEYBOARD SHORT GUTS raana id ita ta lat A ANA da adas dd 40 12 HIRE SCREEN SHOR EGU S ar do 40 HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 2 Introduction HireSolutions is a software package tailored specifically for the Snow amp Sports Hire industry It assists with the management of the hire fleet booking of equipment payments pickups amp returns The system aims to reduce the amount of paperwork the time taken to process a hire prevent over booking
17. 3 TFindHire A The initial find screen with all hires in the default date range loaded Find Hire Find Hire by Find by Customer Group Group Name Filter by Customer 7 Pickup Date Start Number kl Filter By Pickup I Hire Details Group Number Group Name Pickup Date Return Date Price Balance Date Booked 10075 Schofield 1 06 2005 88 95 24 00 1 05 2005 1004 Smith 4 05 2005 64 95 64 95 1 05 2005 Hire Solutions 11 16 1959 25453 TFindHire E After a s is typed into the group name field only hires with a group name staring with S are displayed Continue filtering or click a line and click the OK button or press the Enter key HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 18 3 3 Starting a New Hire Press the New button at the top of the hire screen or press and hold alt N The new hire window appears Give the group a name normally the name of the person booking the hire but may be a club team school or scout group Enter the pickup and return dates select the payment period and select the staff name Click OK or press enter The system will check the Pricing Period and the Pickup and Return dates against the minimum and maximum day range set up in the pricing period file New Hire E E Group Name Pickup Date 13 03 2005 Y Return Date i 4 03 2005 Pricing Period 1 Day Staff Member Dick
18. Granite Solutions HireSolutions Version 1 16 Page 17 3 2 Finding a Hire To edit make a payment pickup return or make any other changes to a hire it must first be located and loaded To do this click the Find button or press and hold alt and F The initial find screen displays all hires If the filter by Pickup option is checked the default is 45 days either side of the current date All results are in descending group number order The hire can be found by group number group name and optionally a pickup date range or by customer The search works on partial data and filters the results as keys are pressed The find customer option allows you to first find a customer and then the hire find screen will display all hires that customer is a member of Find Hire Find Hire by Find by Customer Group Group Name Filter by Customer M Pickup Date Start Number Filter By Pickup I 30 03 200 28 06 2005 Hire Details Group Number Group Name Pickup Date Return Date Date Booked 10019 Test Returned Items 5 05 2005 5 05 2005 4 05 2005 hons Test Pickup 5 05 2005 5 05 2005 4 05 2005 110017 Test Import 3 05 2005 5 05 2005 3 05 2005 10015 Schofield 1 06 2005 5 06 2005 1 05 2005 110014 Smith 4 05 2005 8 05 2005 1 05 2005 10013 Dick 3 05 2005 7 05 2005 338 1 05 2005 40012 John 18 04 2005 19 04 2005 reson F 1 a a T E NaF 01 a A AMIIN 7 ANNT A MA Sane 4 Cancel Hire Solutions 1 16 1959 7545
19. Key Tender Quantity Amount Cash 5 127 95 Visa 1 115 00 Total Takings 242 95 Total To Bank 127 95 lt lt lt X Key Complete gt gt gt Reports HireSolutions 1 16 1959 25453 TXkey Usercode E84AD20D 6 2 Z Key The Z Key allows you to balance your cash drawer by tender There are no date ranges as the Z Key processes all payments since the last Z Key Just click the process button A box will popup to capture the staff member running the Z Key The date and time are captured automatically The Z Key does reset all values to zero and is generally only run at the end of the day HireSolutions Process Z Key File Tools Help Hire Z Key Data EOD Z Key 5 05 2005 to 5 05 2005 Z Key Created 14 05 2005 1 55 40 PM by Dick Walker Process X Key Tender Quantity Amount Cash 5 127 95 Visa 1 115 00 Total Takings 242 95 Total To Bank 127 95 lt lt lt 7 Key Complete gt gt gt Reports Hire Solutions 1 16 1959 25453 TZkey Usercode E84AD20D HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 36 7 Outstanding Hires Late Returns The Outstanding Hires report displays all items and the person who hired them that have not been returned yet Just click the process You can go to the hire screen return any hires and then re run this report by pressing the process button again HireSolutions Outstanding Hires AE Fie Tools Help 5 Ou
20. Poles 105 Wrist Guard 5 Tom Walker Toboggan F Carve Skis 163 y Carve Skis 168 Poles 95 Standard Ski Packac Dane Rowley O Ski Boots 285 L Poles 100 L Toboggan FI Wis Guard 5 p oa 1 15 1949 1924 HireSolutions J Confirm Details of Each Member Hire Solutions TimportMembersAndltems and prices calculated The user can then add an extra members or items adjust prices or just make the payment s HireSolutions Manual doc HireSolutions Version 1 16 by Granite Solutions Page 25 3 9 Deleting an Item Processing a Refund If an item is not required it can be deleted by pressing the Delete Item button in the items section of the screen A confirmation message will be displayed If the item has already been picked up a second message will warn the item has been collected and if it is being cancelled or exchanged If the member has paid in full they will have a negative balance In the stock file you can add a Retail Stock item that will ask for the price and call it Cancellation Fee or something similar If you wish to charge a fee add this item and set the price Any remaining refund is processed as a negative payment amount against this member HireSolutions Hire Screen Sel File Tools Help ve Q e a S8 a als e s a Find New Edit Edit Price Payment Docket Comments Pickup Retum History Current Hire Group Number Group Name Pickup Date Return Date Price Bal
21. Schofield Pickup Date 1 06 2005 y Prices Recalculated Return Date 5 06 2005 f Old Total Was 56 95 New Total is 64 95 Pricing Period 3 Days Long Weeken Staff Member Dick Walker Hire Solutions 1 15 1949 1924 TimNewHire 40 Hire olutions mi Hire Main If the pickup and or the return dates are edited the system will check and make sure each stock item is available for the new date range Each item is actually returned and re booked only those items available will be re booked A list of any items not available will be displayed to the used Edit Hire Group 10013 Dick Group Name Dick Pickup Date 3 05 2005 Return Date 7 05 2005 Pricing Period 3 Days Long Weeken HireSolutions E The Following Items Were Not Available for the New Period Dane Rowley Apres Boots 45 Hire Solutions HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 24 3 8 Importing an Existing Hire To create a hire and import some or all members and some or all of their equipment from a previous hire click the New button Fill in the hire details as normal Click the OK button A message will then appear asking whether to import from a previous hire Press the Yes button The hire find screen will be showed to select the hire from which to import members and items Once the old hire has been selected another window similar to the pickup and
22. These are the durations that you base your pricing on This will come straight off your rate card advertised prices Most stores will have 5 7 periods something like e 1 Day 2 Days Weekend 3 Days Long Weekend 4 5 Days 6 7 Days Week Fortnight These periods are used when you create prices and when you set the pricing for a hire The display order is used to display the most common at the top OR order the periods in increasing duration These pricing periods are global and are the same for all stock If you don t want a particular stock line to be available for a certain period do not create a price for that period The minimum days and maximum days fields are used to prevent the wrong price period being accidentally assigned to a hire and stop accidental over bookings over charges or under charges For example if a hire was for pickup on the 10 and return on the 13 3 days either the 2 Days Weekend pricing or 3 Days Long Weekend but not the 1 day pricing A warning would appear on the hire screen HireSolutions Pricing Periods File Tools Help Min Days Max Days Display Order 1 0 2 1 5 2 6 3 7 5 9 E a FireSoluions 1 16 1959 25453 TPnomgPemods O Usercode EBAAD20D Z HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 7 2 5 Staff On the menu click the grey bar labelled Data then the image labelled
23. Walker Hire Solutions 1 14 1932 21171 TimNewHire The system will generate a group number and automatically take you to the Select Customer screen 3 4 Adding Group Members This screen allows you to find an existing customer based on customer number name phone number postcode or licence number This search uses a partial match as well You can enter a postcode and a partial surname The system can also find customers using an assigned Additional Number This can be any number previously entered for that customer lt could be a preferred customer card number car rego number video store card number etc This is found in the top right of the screen Key in the number and press enter or click OK or scan it with a barcode scanner If the customer is new press the New Customer button Select Customer A E E Enter Additional Customer Number First Name IA IS Number First Name Last Name Home Phone Licence 10013 Anne Pratt 026111 2222 123444 10005 Lisa Phillips 02 6454 3118 456748 10006 Tom Walker 02 6454 3118 10007 Dane Rowley 02 6454 3151 999901F 10008 David Davies 02 6454 4111 7910KL 999 Bill Stephens 02 6454 9876 FMOJL 10010 Dennis Rowley 02 6454 3000 5612FH 10011 Clyde Phillips 02 6454 3112 999977 10012 Rex Schofield 02 6007 6007 5641 RX OK Cancel New Customer Hire Solutions 19 1916 34682 Thm Hire Member HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page
24. ance Bond Date Booked 10013 Dick 1 05 2005 3 05 2005 143 90 98 95 180 00 1 05 2005 amp Se E S en Add Member Delete Member Edit Price Settings Use Child Price View Payments Picking List Group Members First Name Last Name Cust Number Price Balance Bond gt David Davies 44 95 0 00 Tom Walker 4o Dane Rowley HireSolutions y This Item Has Already Been Pickerd Up KI In Are You Sure You Want To Delete It Select YES for a Swap or Cancelation NO to Cancel Le ME ME Add Item Delete ltem tem Price Hire Items for David Davies Stock Code Stock Description Size Actual Price List Price 20 Ski Boots 285 20 45 25 00 200 Budget Ski Gloves 24 50 29 95 Hire Solutions 11 15 1949 1924 TimbireMain 3 10 Edit the Price Apply a Discount As each item is added to the hire the price of the item is calculated added to the price for the member and the total hire price The recommended cash bond amounts are also updated The price for an item member or the entire hire can be edited Either an absolute price or a percentage discount applied e To edit an item price select the item in the bottom grid now click the Item Price button or alt M above the bottom grid e To edit a member price select the member in the middle grid and click the Edit Price button or alt T above the middle grid e To edit the entire hire price press the Edit Price
25. at or if more than one is selected a menu will allow you to choose HireSolutions Label Printing Sle El BarcodeNumber StockCode StockDescnption n id 1 5 00001006 E Ski Helmet Adult gt E ma 3 03867584 Poles 95 93481861 Ski Helmet Adult M W Print Labels After you press print labels a second screen will ask you where you want to start on the sheet so you can print on every label without having to print a full sheet at a time The screen will vary depending on the label format Print Barcodes E a E Avery 38931 Labels Select Where You Want to Start Printing and Press Print a HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 38 10 Registration amp Version Number If the system has been freshly installed it will register the software for 30 days The system will then warn as the trial periods near its end Once the system is paid for call or email Granite Solutions and we will ask for your USERCODE and then provide you with a registration number for you version The USERCODE is based on your hardware so you will need to re register if you move the software to another computer or upgrade your computer The usercode is in the bottom right hand corner of all screens To enter your registration code press help then about then the Edit Registration Code button If your registration code was emailed to you save the attachment RegKey txt
26. check the last option Hire underlined letters for keyboard navigation until press the Alt key Display Properties Effects Themes Desktop Screen Saver Appearance Inactive Window inl Fa fee Use the following method to smooth edges of screen fonts Active Window 5 EW A D Pas y i w Nindow Text D DEE El ClearType C Use large icons L Show shadows under menus Show window contents while dragging Hide underlined letters for keyboard navigation until I press the Alt key Windows and buttons Windows XP style Color scheme Defaut blue Font size No 12 Hire Screen Shortcuts Hire Buttons Alt F Create a New Hire Alt N Edit the Current Hire Alt E Edit Hire Price Specify Price or Apply Discount Alt P Member Buttons Toggle between using child and adult pricing where applicable View payments for currently selected member Alt V ltem Buttons Add item to the current member Alt Delete the currently selected item from the current member Alt L Edit the price or apply discount to the current item Alt M HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 40
27. cing periods no inventory and will not check quantity when being sold It is used for 2 types of stock 1 Fees There is also an option to not have a price and for the system to prompt the user This is used for late fees cancellation fees cleaning charge repair charge and selling ex hire equipment 2 Retail items like goggles hats amp gloves for those stores that do not use a separate point of sale system This enables HireSolutions to replace a basic cash register 2 7 3 Regular Hire Stock When the Regular Hire Stock option is selected the following screen is shown The code description and category fields are all self explanatory The sized check box indicates whether this item will have multiple sizes For example a toboggan isn t sized whereas skis and poles are Add Stock Stock Code or ar Non Stock Item is for stock that is hired but Stock Description no inventory is carried This is for items such as insurance or loss and damage waiver These items Bote still use pricing periods Sized ltem The bond amount is how much cash needs to be left as a security deposit Many customers Non Stock Item E will choose to use a credit card imprint instead cord Hire Solutions 1 9 1916 34682 Thm New Stock HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 12 2 7 4 Adding Stock Items Sizes When the stock line has been added an item needs to be added for all inven
28. dded to the hire and the sole length left blank When the boot is added the system will look up the sole length add it to the skier details calculate the DIN record it and display the setting The screen is not shown during this process Enter Skier Details Skier Type Sole Length a mm OK Cancel Ee ae TE HireSolutions 1 14 1932 27171 TimNewSkier HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 22 The calculated DIN setting is then displayed This is printed on the docket picking list and from the hire screen by pressing the Settings button for the group member The skier information can be filled as the group member is added and the calculation carried out as the boot is added to the hire the sole length is stored in the database Hiresolutiors x Enter Boarder Details e D DIN Setting is 8 Sole Length T Binding Angle 10 When a snowboard is hired similar details are captured i 10 b Skier Type is not required but stance and binding angle are The binding angle field accepts plain text so you can use your O _Carcal_ own notation in here HireSolutions 1 14 1932 277171 TimNew Boarder A 3 6 Adding Retail Stock to a Hire Retail stock doesn t use a pricing period but uses a single price Otherwise it is like non stock it doesn t check if the quantity is available If the retail stock was flagged to Ask Price in the stock
29. ers If the customer is paying a deposit for a booking press Yes and the payment will be allocated equally to all group members HireSolutions wy Apply Part Payment to All Group Members HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 27 If you click No the system will display another window to allow you to select which members the payment is to be allocated to Select one or more group members The system will allocate the payment to the members They needn t have a equal balance owing some may have paid nothing so far Select Members for Payment J All Members L Lisa Phillips L Tom Walker Dane Rowley h Cancel Hire Solutions 191916 4682 Tim Select Members If the hire has a zero balance 2 copies of the docket 1 for the customer to keep and 1 for the customer to sign for the store to keep 3 11 1 Record Bond Security Deposit Method On the payment screen there is a Record Bond Method button You can click this to record the bond but it will be automatically triggered when the balance reaches 0 00 and you finish the payment The methods of bonds that you accept are setup in the Bond Types screen in the data section You choose whether you use credit card imprints a recorded credit card number cash licence number etc The bond screen will change appearance depending on what bond type is selected If you select cash a simple screen asking for the
30. etail Stock Items will not display the Size Avg Cost Qty Owned or Total Cost fields Non Sized ltems will not display the Size column Boots will display a Sole Length column Packages simply display the stock code and stock description of the items belonging to that package 2 7 1 Adding Stock Lines Click the Add Stock button to add new stock A screen will appear asking whether the new stock is regular stock a package or retail stock HireSolutions Stock File h Fie Tools Help Category Poles Carve Skis Elite Performance Skis Demo amp Race Skis Skis aaa Skis E Categories Display Stock tems Avg Cost Qty Owned Total Cost 1 300 00 1 300 00 1 300 00 1 300 00 1 300 00 Customers Tenders Bond Types EOD BEIE Bond Amount 30 00 Sized Non Stock Item Package cl Ed E 150 00 300 00 e 600 00 4 O gt Add Stock Edit Stock Delete Stock Times Hired Value Hired 100 98 540 00 140 00 160 00 102 62 Add Item Edit Item Delete Item View Barcodes Reports FireSolutions 11 14 1932 27171 TimStocke Us erect ESAADZOD Z Stock Type Select the Type of Stock to Nothing Selected Regular Hire Stock Package Retail Fixed Price Stock HireSolutions Manual doc HireSolutions Version 1 16 by Granite Solutions Page 11 2 7 2 Retail Fixed Price Stock Retail stock has a fixed price does not use pri
31. file a box will popup and ask the user to enter the price This can be used for selling ex hire skis and clothing that have variable prices HireSolutions Hire Screen he Sele Fil Tools Help Hire E Add Item to Hire Enter Price for Ex Hire Skis Seles This Stock Item Does Not Have a Regular Price Please Enter a Price Below Stock Ingu ry Picking List oesi Size Qty Ovines Qy Avaliable E E Hire Solutions 1 15 1949 1924 TimAddHireltem Reports lhireSolutions 1 15 1949 1924 TimHireMain Usercode ES4A0200 a HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 23 3 7 Editing a Hire The 3 button in the hire section of the screen has an Edit button This takes the user to the same screen as the New Hire screen The group name pickup amp return dates and the pricing period can be edited If the price period is edited see below the hire price is recalculated by item person and entire hire A message will display the old and new prices HireSolutions Hire Screen Sele File Tools Help Hire a a es alalels a Find New Edit Edit Price Payment Docket Comments Pickup Retum History EF Current Hire Group Number Group Name Pickup Date Return Date Price Balance Bond Date Booked 10015 Schofield 1 06 2005 5 06 2005 56 95 31 95 50 00 1 05 2005 Stock Inquiry Ta Y Edit Hire Group 10015 Schofield Picking List Group Name
32. ible as this is where most work will be done HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 4 2 1 Location Defaults This is where the details of the hire location are entered These details appear on the customers receipt From the menu at the top of the screen select Tools followed by Location Defaults HireSolutions Hire Screen Sil Fie eee Location Details 3 B E E g 5 SA New Edit Edit Price Payment Docket Comments Pickup Return History Currem Wire Group Nun Group Name Pickup Date Return Date Price N OO Stock Inquiry Add Member Delete Member Edit Price View Settings Use Child Price Picking List Group Members First Name Cust Number Price E Eos Add tem Delete Item ltem Price Hire Items By Person Stock Code Stock Description Size Actual Price ListPrice Bond Location Name Granite Solutions All Prices Include GST Please Read terms 4 conditions retum all gear on time in good clean condition Chains must be tried on your car before leaving for the snow Hire Solutions 1 9 1916 34682 THireLocation a HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 5 2 2 Tenders Tenders are the payment types From the main menu on the left of the application click on the grey bar labelled Data Next click the image labelled Tenders Now click the Add button to add a
33. into the hire folder c program files Granite Solutions HireSolutions then once in the HireSolutions Registration Form press the Load File button This will load the registration code into the edit boxes Then press the OK button The usercode is shown on this screen too The registration code issued will determine which version you have The About HireSolutions form displays the full version number which is also in the bottom left corner of the main application The version number will be required for any support call About HireSolutions Sele HireSjlutions Registration Form Sele HireSolutions by For a New Registration Code Granite Solutions Call GraniteSolutions on 02 6454 3118 or email dick granitesolutions com au Copynght 2004 2005 Granite Solutions www _granitesolutions com_au a E84AD20D Version 1 9 1916 34682 Registration Key Registration Details WYVF IDFVZ WDFU FFLD Usercode EMAD20D Registration Code WYVF DPV ISEI Ol Load File Expiry Date 19 02 2069 HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 39 11 Keyboard Shortcuts The system has been designed with keyboard use in mind Windows XP does not show keyboard shortcuts by default To see them press the alt key To be able to always see them 1 Right click the desktop select Properties 2 Click the Appearance tab 3 Click the Effects button 4 Un
34. kage but you do not own stock of a package just the items To add a package just click the Add Stock button select Package from the Stock Type window Stock Type Select the Type of Stock to Regular Hire Stock Package Retail Fixed Price Stock The next screen is similar to the New Stock screen Categories are added to the package on the main stock screen Edit Package Skis Boots Poles Skis Boots Poles Packages 5200 00 OK Cancel Hire Solutions 1 16 1959 25453 TimNewPackage a To add categories to a package click the Add Package Category button HireSolutions Stock File File Tools Help Description Sized Non Stock Item Package B 4 Skis Boots Poles Packages i iv Skiers Complete Package gt Parka Pants amp Boots Add Category To Package a Parka amp Pants Skis amp Poles Goggles Gloves Sunglasses a ES TTI lt I HireSolutions 1 16 1959 25453 TSelectPa Delete Package Category Hire Solutions 1 16 1959 25453 TirmStock Usercode E84AD20D Pricing for a package is set up the same way as normal stock See section Adding Stock Prices HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 14 2 7 6 Adding Barcodes Except in the Lite Version the system can also accept barcode numbers for each Item Click the View Barcodes button This will show you any existing barcodes
35. labels for stock hired from this category Useful to identify who owns which ski in a group e Is an Alpine Ski Check this box for skis Any stock added to a category with this setting checked will ask for skier details when it is hired and calculate the binding release DIN setting If you do not want to capture skier details for your skis uncheck this setting e ls a Snowboard Check this box for snowboards Any stock added to a category with this setting checked will ask for binding angle stance etc when it is hired and print them on the docket e Is an Alpine Ski Boot Check this for ski boots Will record the sole length in the stock file and use it when calculation the DIN setting Will also trigger the DIN setting 2 6 1 Category Pricing For those categories using category pricing the bottom half of the screen will show a pricing grid and add edit and delete category price buttons Click the Add Category Price button to setup prices Each category may have adult s and or children s pricing a period and a price The period is selected from a list Each time a hire is done the pricing period is selected and the pricing calculated on the period selected not the dates entered This allows stores to set their own rules about what constitutes a weekend hire If the pricing period drop down box is empty press the button labelled View Periods Periods can be added or edited from here or from the main data menu
36. nd address of the hire outlet are set in the system see section 3 1 of this manual for details The formatting and wording of the docket are independent of the application The formatting is handled by a web page like template called XSL You can modify it yourself ask Granite Solutions to modify it or use your local web page designer Our recommendation is to get you local printer to pre print your terms and conditions on the back of plain A4 paper then print your docket of the front and get the customer to sign the front which can state that they have read the terms on the reverse side You could also ask the customer to initial or sign the back We understand that each store has their own system It would cost little more to pre print your stores name address and the wording for Hire Agreement Tax Invoice on the front If the header and log is pre printed it would be removed from the docket print and the top margin adjusted in Internet Explorer to allow for the header on all pages The printing for the docket is handled by Microsoft Internet Explorer although it is not made visible during the printing process If the file name and page number is printed on the top and bottom of the docket open Internet Explorer select File then Page Setup set the paper size to A4 and clear the Header and Footer sections Page Setup Source Automatically Select Headers and Footers Header Footer Port
37. new tender Give each tender a name and then check whether to include the payments made using this tender in the Banking figure Normally just cash and cheque go to the bank Most other tenders are processed electronically and do not need to be manually banked Display order is the order in which they appear in the combo box in the payments screen HireSolutions Tenders File DER Fie Tools Help Add To Banking Display Order Gift Voucher EOD Add Eit Delete Reports Fire Solutions 1 14 1932 27171 TimTenders Usercode ES4AD20D A 2 3 Bond Types Click the grey Data button on the menu then the Bond Types button Bonds can be customised to allow flexible configuration Add only the bond types that are used by your store The system handles credit card numbers either as a manual imprint or as a number stored on the system You can also select other to handle staff friends regulars etc Other is simply NOT cash licence imprint or credit card f 5 E E are i HireSolutions Bond Types EJEA Fle Tools Help Fie Tools Help Add Edit Delete Reports IHireSolutions 1 14 193227171 TBondTypes HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 6 Bond Type Credit Card Imprint Slip Credit Card Number Licence Number Other Hire Solutions 1 14 1932 27171 TBondTypeAddEdt E 2 4 Pricing Periods
38. nual doc by Granite Solutions HireSolutions Version 1 16 Page 30 3 12 Viewing Payments by Member In the member s section of the hire screen there is a View Payments button This displays a window with the payments for the current group member This may be handy when a group has made separate payments particularly with a group pre booking The payments aren t shown by member on the docket or the payment screen as it quickly gets messy and confusing with a large group Just the details of the payment tender date time and amount are shown not who they have been allocated to HireSolutions Hire Screen h Sele Hire al 3 a el a t S 7 Find New Edit Edit Price Payment Docket Comments Pickup Retum History EF Current Hire Group Number Group Name Pickup Date Return Date Price Balance Bond Date Booked Ss 10015 Schofield 1 06 2005 5 06 2005 71 95 46 95 50 00 1 05 2005 NN a O Stock Inquiry amp Ss E eb ial Add Member Delete Member Edit Price Settings Use Child Price View Payments Picking List f Group Members First Name Last Name Cust Number Price Balance Bond Adult Pri bo Rex Schofield 10012 71 95 46 95 50 00 4 Payments for Rex 5chofield Ea ix Payments Tender Po 3 05 2005 1 24PM Cash 25 00 Alan McVie Hire Solutions 1 15 1949 194 TMemberPayments a Hire Solutions 1 15 1949 194 TirmHire Main Usercode ES4AD200 a HireSolutions Manual doc by Granite Solutions
39. person or no bond has been record The pickup will check each item person and the entire hire for outstanding payments and bonds See the right hand image for an example Pickup Group 10000 Phillips SE E Pickup Group 10015 Schofield Staff Alan McVie Staff Dick Walker meie imie 11 24 01 PM Pickup Time 1 29 46 PM Scan Barcode or Click Below Scan Barcode or Click Below El Entire Hire gt Y Entire Hire 7 epim D Rex Schofield ban Dins O Apres Boots 45 f ES E Toboggan O Tom Walker Budget Ski Gloves L Ski Boots 285 Toboggan s Carve Skis 158 HireSolutions Q Dane Rowley a Ski Boots 285 l This Member Still Has an Outstanding Balance of 46 95 ay Cannot Pickup This Persons Items Until They Have Paid in Full L Poles 100 L Toboggan C Wrist Guard 5 Dl Carve Skis 168 OK Cancel OK Cancel Hire Solutions 1 9 1916 34682 Tim StatusChange Hire Solutions 1 15 1949 1924 Tim StatusChange HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 32 3 14 Return The return screen is the same screen as the pickup screen Each item can be ticked off as it is checked or each person can be ticked off or the entire hire Click the Return button or alt R above the hire grid Barcode support is available on the returns screen as well not available in the Lite Version 3 15 History Click the History button above the hire grid or alt O as in History Show
40. rait Left 19 05 Right 19 05 O Landscape Top 19 05 Bottom 19 05 HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 29 GRANITE BoOoOlUBI oan s y Hire Agreement and Tax Invoice Group Name Walker Group Number 10007 Booking Date 13 03 2005 Pickup Date 13 03 2005 Booking Staff Dick Walker Return Date 14 03 2005 Customer Name Items Hired Size Price Number 10006 Tom Walker 45 00 DIN amp Height 178 Weight 71 Age 36 Boot 300 Skier Type III Checked by Customer Carve Skis 168 Ski Boots 285 Standard Ski Package 45 00 Poles 100 10007 Dane Rowley 96 00 DIN 5 5 Height 183 Weight 66 Age 19 Boot 300 Skier Type II Checked by Customer Ski Helmet Adult 5 44 00 Poles 110 6 00 Poles 110 6 00 Carve Skis 153 40 00 Total 141 00 Comments 13 04 2005 Alan McVie Would like Marker binding on 168 skis Payment Date Tender Members Amount 11 04 2005 3 52 PM Cash Tom Walker 25 00 11 04 2005 5 19 PM Visa Tom Walker 75 00 Bond Type Details Credit Card Number Stored Mastercard 9999 XXXX XXXX 6666 Items Prepared by Staff Items Checked OK by Customer Return Received by Staff Items Checked OK by Staff Bond Received by Customer All Prices Include GST Please Read terms amp conditions return all gear on time in good clean condtion Chains must be tried on your car before leaving for the snow More terms on reverse of document HireSolutions Ma
41. s provide information about over stocked items tying up capital under stocked items missing you sales and helping you keep in touch with your customers 1 Installation Complete installation will take between 15 and 20 minutes including reboot 1 E a Insert the CD if Auto run is enabled the install menu will appear If the menu doesn t appear in Explorer or My Computer navigate to the CD drive and double click on Hirelnstall exe Click the Install Database button Please ignore the time remaining the install will take longer than displayed Microsoft has optimistic install times When the database install is complete a restart is required After the restart open and close the CD tray or double click Hirelnstall exe in the CD folder Click the Install HireSolutions button Setup will then guide you through a standard HireSolutions install program Accept all defaults Setup will install the Microsoft NET Framework v1 1 Accept the licence terms and click Install The install takes some time so be patient The install will stop on 0 seconds remaining and appear to freeze for 2 3 minutes DO NOT reset the computer wait and the install will complete Click OK when complete Click the Attach Database button Double click the HireSolutions shortcut on the desktop to start the program If Adobe Reader is not already installed click the Install Adobe Reader button Adobe reader is
42. s the pickups and returns for this hire Hire Status Changes Stock Item Lisa Phillips Poles 105 Alan McVie Lisa Phillips Wrist Guard 5 Alan Meie Tom Walker Toboggan Alan McVie RETURN Tom Walker Toboggan Alan McVie PICKUP Dane Rowley Ski Boots 285 Alan McVie 3 16 Comments Click the Comments button or alt C above the hire grid to view existing comments To add a comment click the Add button To edit an existing comment select it in the grid and press the edit button Comments Comments Date Comment 31 03 2005 Example of a comment Red jacket please Add Comment Another example of a comment Any colour jacket EXCEPT Hire Solutions Hire Solutions 191916 34682 TimComments HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 33 4 Stock Inquiry The Stock Inquiry screen is accessed from the Hire menu The Stock Inquiry allows the user to make an inquiry about the availability of stock for a specified period without having to create a hire For example a customer may ring and want to know if a certain item is available for a date range The screen is very similar to the Add Item screen in the hire screen with the addition of pickup and return date selectors HireSolutions Stock Inquiry Fie Tools Help Hire Stock Inquiry Pick ng List Carve Skis Flite Performance Skis ltems Size Qty Owned f Qiy Available 153 Reports FireSol
43. tory stock this is done automatically for Non Stock Items Click the Add Item button on the bottom of the screen For sized stock the following screen is shown Non sized stock will have the size field dimmed out HireSolutions Stock File Sel File Tools Help Add Item for Snowboard Boots Hire Stock Item Package a 189 50 coca como Hire Solutions 1 14 1932 27171 TimNewlktem Avg Cost Qty Owned Total Cost Times Hired Value Hired 0 00 0 00 Here 2 sizes have already been added Press the close button when finished adding sizes Edit Item Delete Item View Barcodes HreSolutions 1 14 1932 27171 TtmStock Usercode E844D20D When adding sized stock after the OK button is pressed or the enter key pressed the system saves the item clears the fields and waits for the next size to be entered The tab key moves to the next field You will notice the size is added to the grid on the bottom of the stock screen Press the Close button when you have added the last size for this stock line If the Stock for which the Item is being added belongs to a Category that is flagged as Alpine Ski Boot an extra field is shown to capture the sole length of the boot HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 13 2 7 5 Adding a Package A package is a collection of items hired for the one price You can add other stock to a pac
44. tstanding Hires Late Returns Outstanding Hires as at 31 03 2005 _ TA me ASA Group Number Group Name Expected Return Date 10000 Phillips 3 03 2005 Customer Name Items Hired Lisa Phillips Poles Wrist Guard Tom Walker Ski Boots Carve Skis Dane Rowley Ski Boots Poles Toboggan Wrist Guard Carve Skis 168 Hire Solutions 1 9 1916 3468 TOutstanding Hires Usercode ES4AD200 8 Database Backup amp Restore The system provides a separate utility HireBackup exe to backup and restore the database You can specify the filename The utility can be run from a command line with the s switch so that it can be scheduled to run when the store is closed Set up the schedule using Scheduled Tasks from the Windows Control Panel The database is Microsoft SQL Server Desktop Edition MSDE The utility passes the request to the database to perform the backup HireSolutions Database Backup ke Sele f Backup File Name HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 37 9 Barcode Label Printing The barcode label printing is handled by a separate application HireLabels exe This allows a printer elsewhere in the shop to be used if required or it can be run from the terminal It handles 3 x 11 and 6 x 11 labels Granite Solutions will be able to provide details of a supplier who has waterproof vinyl labels The print program uses a text ini to specify the label form
45. unt Sized Mon Stock Item Package Loss amp Damage Waiver s 0 00 rm e E Chains 50 00 Iw E E E P ff ae Fa Mandie Sei Rack 40 00 ml E Toboggan 20 00 E Em MN 1 a E Other 30 00 aun Categories amp ds Customers 1 Day Fi 5 2 Days Weekend 3 Days Long Weeken Tenders 10 4 5 Days i 6 7 Days Week 1 Day Bond Types 30 2 Days Weekend 3 Days Long Weeken EOD To add a price click the Add Price button See the categories section for more details HireSolutions Stock File File Tools Help cora ooe Customers fire Soluti 1 14 1932 27171 TimNewPrice E 56 2 Days Weekend 3 Days Long Weeken Tenders 10 4 5 Days 6 7 Days Week se 1 Day Bond Types 50 2 Days Weekend 3 Days Long Weeken caries Dete Pie Reports HireSolutons 41 14 1932 27171 TimStock Usercode ES4AD20D a 42037101171 HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 16 3 Hire 3 1 Hire Overview When the hire screen is first viewed it is blank with two buttons enabled They are Find to locate an existing hire to edit make a payment pickup or return or New to start a new hire The screen is arranged in 3 sections the top displays the details of the current hire The middle displays each of the members of the hire The bottom section displays the items hired for the currently selected group member Each section
46. utions 1 16 1959 25453 TStockinquiry Usercode EMAD20D 2 HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 34 5 Picking Lists For stores that pre book equipment generate a picking list a day before so that you can prepare the equipment for pickup Enter the date range for the pickups and press the prepare button HireSolutions Picking List E JE File Tools Help Hire Prepare Picking List Pickup Start 1703 2005 y Pickup End 31 03 2005 a Picking List 1 03 2005 to 31 03 2005 T eas Group Number Group Name Pickup Return Picking List g 10000 Phillips 1 03 2005 3 03 2005 Customer Name Items Hired Lisa Phillips Poles 105 Wrist Guard 5 DIN 7 Height 158 Weight 59 Age 36 Boot 275 Skier Type II Tom Walker Ski Boots Toboggan Carve Skis Dane Rowley Ski Boots Poles R ga Toboggan HireSolutions 11 9 1916 34682 TPickinglist Usercode ES44D20D Reports HireSolutions Manual doc by Granite Solutions HireSolutions Version 1 16 Page 35 6 Cash Drawer Balance 6 1 X Key The X Key will give the total payments since the register was last reset by a Z Key The X Key does not require a staff code and does not reset the values It can be run multiple times a day HireSolutions Process X Key AE File Tools Help Hire X Key gt X Key 5 05 2005 to 5 05 2005 Process X Key X Key Created 14 05 2005 1 54 49 PM Process Z
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