DVA - VPAD Version 5 - System User Manual
Contents
1. Completion Date m E poke on phone about change of address Details OVERVIEW This screen allows you to enter or edit a particular activity FIELDS First Name Claimants first name Surname Claimants surname File Number DVA file number Contact Phone Phone number Contact Date Contact date for the activity in format of day month year DD MM YYYY You can also enter the date using the date selector Es Completion Date Completion date for the activity in format of day month year DD M M YYYY You can also enter the date using the date selector LJ Details Activity details OK Saves changes and closes this screen Cancel Discards changes and closes this screen VPAD Version 5 System User Manual Page 36 50 Section Features WELFARE ACTIVITES Mi Welfare Activities Practitioner Administrator Admin A Distance kms Date Entered Comments 1 Visits 36 Administrator Admin 12 Jul 2012 Visited 3 clients OVERVIEW The Welfare Activities screen allows you to view add and modify any activities recorded This can be filtered to show all activities recorded or activities recorded by a specific practitioner FIELDS Practitioner Click the to view a specific practitioners records or to select to view all records Add Opens the New Activity Item screen to add a new activity Delete To delete a welfare activity Modify To modify a welfare activity Close To close the2. REDESIGNED CLAIMANT SCREENS Various screens that display claimant information have had minor changes to allow easier input and viewing of information UPDATED HELP All Help pages have been updated to reflect changes made in Version 5 including screen shots and information to assist users WINDOWS COM PATIBILITY VPAD Version 5 has been tested with 32 bit and 64 bit version of M icrosoft Windows XP Windows Vista amp Windows 7 It has also been tested with M icrosoft Office 2003 and 2010 KNOWN ISSUES VPAD Version 5 also addresses many issues found in previous Versions M INOR CHANGES Numerous minor changes have been made in Version 5 For detailed release notes please visit the DVA VPAD Website VPAD Version 5 System User Manual Page 4 50 Section Getting Started GETTING STARTED LOGIN i PAD Login WETERANS PRACTITIONER ACTIVITY DATABASE User Name administrator Password OVERVIEW The Login screen is the first screen you encounter when opening VPAD Select your username and enter your password to access VPAD FIELDS User Name Click onthe to select your username Password Enter your password here If you have forgotten your password you will need to contact your administrator Change Password Click PARES to change your password The Change Password screen will appear NOTE The Change Password button will not be visible when administrator is selected OK Click OK to login Can
3. Section Features Claimant By clicking the you can select the claimant that this item Is for Diary Entry By clicking the you can select a diary entry that you want this item associated with Raised Date You can enter the raised date in the format of day month year DD MM YYYY Or you can click the date selector a Target Date End date in the format of day month year DD M M YYYY Or you can click the date selector L This is the date the item is for e g the date of the doctor s appointment or the date you have to ring the claimant OK Save the to do list item and returns to the to do list screen Cancel Discards any changes made and returns to the to do list screen GENERAL ACTIVITIES Vv General Activities Practitioner ID Assist ld File Number ContactPhone Contact Date Completion Date Practitioner Details 1 Jones Frank 0212345676 15 May 2012 administrator Spoke on phone about change of address OVERVIEW This screen will display any general activities you have set in VPAD FIELDS Add Opens the Add activities screen Delete Deletes the selected activity Modify Modifies the selected activity Close Closes the screen VPAD Version 5 System User Manual Page 35 50 Section Features ADD OR MODIFY GENERAL ACTIVITIES Modify Activity Item First Name Frank Sumame File Humber Contact Phone 1021234 a670 Contact Date 15 May 201 am
4. Verify OVERVIEW This screen allows you to change the location of the VPAD database This is important if you have moved the database from its original location or you have created a network and now want multiple people using the one database FIELDS Database Location Enter the location of your database This will link VPAD to this other database however it won t take effect until you restart VPAD Database Password Enter a password to lock the database so Microsoft Access users can t go into the database Verify Enter the new password again here Update Password Sets the new password on the database Close Closes the screen VPAD Version 5 System User Manual Page 10 50 Section Claimants CLAIMANTS NEW CLAIM ANT Create New Claimant Tite E Sumame Given Names Date of Birth Date of Death OVERVIEW This screen allows you to record a new claimant FIELDS Title By clicking the you can select the appropriate title Surname New claimants surname Given Names New claimants first or given name Date of Birth Date of birth for the claimant in format of day month year DD MM YYYY You can also enter the date using the date selector L Date of Death Date of death for the claimant in format of day month year DD MM YYYY You can also enter the date using the date selector L OK Saves the information entered and opens the Claimant Details Screen Cancel
5. Entera Bs rigs Sumame Given Hame O File No gt gt Date range 5 earch results Fie No Surname Given Name Date Created Practitioner Archive Looper Stan 2 dul 2012 administrator Pe ene Batty aama adminis Monroe Sarah 12 Jul 2012 administrator O Robinson Stacie 12 Jul 2012 Tester Indiv O Smith John 12 Jul 2012 administrator O DeselectAll SelectAll OVERVIEW This screen allows you to archive or reactivate claimants VPAD Version 5 System User Manual Page 48 50 Section Administrators FIELDS Search In Select the required field of active or archived claimants that need to be displayed Criteria To search for a particular claimant or group of claimants select the search criteria you want to use l e Name the Search Results table will display all the claimants that match the criteria you specified Find The criteria specified will be searched for Search Results Displays all claimants that match the search criteria Deselect All Deselects all claimants in the Search Results table that have been selected Select All Automatically selects every claimant currently in the Search Results table Archive If Search In was set to Active Claimants this will archive the claimants you have currently selected You will then be presented with a screen to confirm the date you are archiving the claimants for a
6. Check for Issues Prepare for Shar Before sharing this Document pro Save amp Send Help rs iis Exit Versions Versions H Thereareno p will appear select Trust Centre then Trust Centre Settings 2 The Word Options screen Word Option General Display Proofing Save Language Advanced Customize Ribbon Quick Access Toolbar Add Ins ae Help keep your documents safe and your computer secure and healthy Protecting your privacy Microsoft cares about your privacy For more information about how Microsoft Word helps to protect your privacy please see the privacy statements Show the Microsoft Word privacy statement Office com privacy statement Customer Experience Improvement Program Security amp more Learn more about protecting your privacy and security from Office com Microsoft Trustworthy Computing Microsoft Word Trust Center The Trust Center contains security and privacy settings These settings help keep your computer secure We recommend that you do not change these settings 3 The Trust Centre Settings screen appears select M acro Settings Under M acro Settings select Enable all macros and then place a tick in Trust access to the VBA project object model located below under Developer M acro Settings Trusted Publishers Macro Settings Trusted Locations C Disable all macros without notification Trusted Documents Disable all macros with notificatio
7. Discards what you have entered and closes the screen VPAD Version 5 System User Manual Page 11 50 Section Claimants FIND CLAIM ANT Find Claimant Criteria 5 Name Sumame Given Name O E f File No Date of Birth E Search In Administrator all Data Claimants meeting the criteria IC star administrator 25 5 Mar 1456 Fania Bobby administrator 08 Jul 1450 Monroe sarah administrator U4 Apr 14956 Robinson Stacie Testerd Indiv 12 Jul 19 4 smith John administrator 01 Jan 1300 344 Somewhere Ave Tandie Kellie administrator 01 Apr 1962 gened Cocca secam OVERVIEW This screen shows all the claimants in your database and allows you to open a claimant FIELDS Criteria Search for a particular claimant or group of claimants By selecting the search criteria you want to use i e Name the claimants meeting the criteria table will display all the claimants that match the criteria you specified Find Criteria you specified will be searched for Claimants meeting the criteria Displays all claimants that match the search criteria used Show Archived Records The Claimants meeting the criteria table will show any claimants who are archived that match your search criteria These claimants will be highlighted in blue and you will not be able to open them Deselect All Deselects all claimants in the Claimants meeting the criteria table Select All Selects ever
8. box If a decision has been made on this case Decision Date Date the case was finalised by DVA in format of day month year DD MM YYYY You can also enter the date using the date selector a Withdraw Case Tick box if the case has been withdrawn Reason Record a reason here as to why the case has been withdrawn Add Diary Item To open the Add Diary Item screen OK To save the information entered and to close this screen Cancel To discard the information entered and to close this screen DIARY V Kirwood Robert File Claimant Name bid a Practitioner jack ara al Related a Entitlements User E l o a From Date ij f i La To Date p La Date and Time ser tern Ascending OVERVIEW This screen will display any diary entries you have recorded for the claimant FIELDS User Click the and select the appropriate user who you want to view the claimants diary items From Date The from date for the diary items in format of day month year DD MM YYYY You can also enter the date using the date selector a VPAD Version 5 System User Manual Page 29 50 Section Recording Information To Date The date for the diary items in format of day month year DD MM YYYY You can also enter the date using the date selector Add To open the Add diary items screen To Do To open the Add To Do list item screen Print To print the
9. diary items Delete To delete the selected diary item Modify To open the M odify diary item screen for a selected diary item Close To close the claimant NEW OR MODIFY DIARY ENTRY V New Diary ltem Claimant Eirwood Robert Date amp Time 13 dul 0 Added by Aciministra Details Cancel OVERVIEW This screen allows you to enter or edit a diary entry for the claimant FIELDS Claimant Click the and select the appropriate claimant Date amp Time Shows the date and time the diary item was created Added by Shows the user who created the diary item Details Details of the diary item VPAD Version 5 System User Manual Page 30 50 Section Recording Information GENERAL COMMENTS Kirwood Robert File Claimant Hame F i ert Kiriweoc Practitioner la drriniztrakor Related Files Entilements Comments OVERVIEW This screen allows you to record any general comments regarding the claimant FIELDS Modify To make any changes on this screen Update To save your changes Cancel To discard changes made Close Closes the claimant VPAD Version 5 System User Manual Page 31 50 Section Recording Information RELATED FILES Kirwood Robert File Claimant Hame F i ert Kitwood Practitioner E aaa ao Text Only Related Files OVERV
10. welfare activities screen VPAD Version 5 System User Manual Page 37 50 Section Features NEW ACTIVITY ITEM New Welfare Activity Item Activity Visits Number i Total time hours amp minutes E T Distance kilometers E 12 Practitioner Administrator Admin Comments Visited 3 clients Date Current user ladminmetratar e OVERVIEW The New Activity Item screen allows you to add a welfare activity FIELDS Activity Type of activity Number Number of times the activity transpired Total time Time the activity took Distance Travel distance to and from activity Practitioner Person who completed the activity Comments Areato input any relevant comments regarding the activity performed Date Date the activity took place Current User Person who is entering the information into the New Activity Item screen NOTE The current user is the person currently logged in VPAD Version 5 System User Manual Page 38 50 Section Features REPORTS Report Practitioner Report ERRE Consultant Adri Adihinistrater Stat Date 01 Jan 2012 End Date 01Jul2014 Case Type All Order By Name OVERVIEW The Reports screen allows you to generate six 6 different reports These reports are e Activity Report This report will show all General Activi
11. 6 administrator Frankie Bobby 08 Jul 1950 administrator Monroe Sarah 04 Apr 1956 administrator Robinson Stacie 12 Jul 1974 Tester Indiv Smith John 01 Jan 1900 administrator Tandie Kellie m Apr 1982 administrator gt Deselect All Select All OVERVIEW This screen allows you to select claimants to be exported so that they can then be imported into another VPAD database FIELDS Delete Exported Deletes a claimant from the database when it is exported Deselect All Deselects any claimants you have currently selected Select All Selects all claimants in the list Export Exports the currently selected claimants out of your database Then select the folder you want to export these claimants into as per the picture below When you export the claimants into the folder a series of files are created Do NOT try and edit or delete any of these files as you will destroy the claimants details if you do Once exported you can copy the folder to a floppy disk USB drive or CD for transportation and subsequent importing into another VPAD database Close Closes this screen VPAD Version 5 System User Manual Page 47 50 Section Administrators Browse for Folder Please select a directory 5 Movie Maker y MSN y MSN Gaming Zone 15 NetMeeting 15 Online Services gm LGS Express c pom Sy Documents y Export Help E Reports E AA MPA ARCHIVE vy Archive Search In gt Archived Claimants
12. BEST funded ESO s who had expressed an interest in trialling the program VPAD records details about pension claims and appeals as well as welfare and other interview types The database has a number of case management features and can produce status reports within specified time periods Work continued on the improvement of VPAD resulting in the release of version 3 0 1 In February 2005 version 4 0 0 in July 2005 and finally Version 5 0 0 August 2012 For more information regarding VPAD please visit the DVA VPAD Website WHAT S NEW Various changes and improvements have gone into VPAD Version 5 TOOLBAR VPAD toolbar has had four changes The VPAD Online button has been changed to CLIK online a NEW Welfare Activities button has been added the EXIT button has been removed and the button icons have been updated WELFARE VPAD has now added welfare recording ability This will allow proper recording of welfare activities performed by practitioners These statistics will also appear in the BEST report generated from VPAD BEST REPORTS The BEST Report has been refined to include new welfare statistics and has been modified to assist with BEST Grant Applications INSTALLATION AND AUTOMATIC UPDATES VPAD is now easier to install and upgrade from previous versions VPAD will also notify users of updates patches when available through the application itself VPAD Version 5 System User Manual Page 3 50 Last Updated 2 August 2012
13. IEW This screen allows you to attach any related files to your claimants record FIELDS Modify To make any changes on this screen Add File To select a file you want to link to Add Folder To select a folder you want to link to Remove To remove delete selected file folder from the related files box View To view the selected file folder Update Saves changes made Cancel Discards changes made Close Close the claimant VPAD Version 5 System User Manual Page 32 50 Section Features FEATURES TODO LIST V To Do List Message Board Surname First Name Raised Target Completed Order By Target Date Importance Descending Include completed tasks OVERVIEW The To Do list screen provides the ability to view items that you have created to assist you in managing your claimants and their cases For example setting an item to remind you to ring a claimant on a particular day Or an item to show when the appeal period is up for a particular claimants claim With these abilities this screen makes the ideal starting screen when you open VPAD for the first time each day You can easily see what items you have set for today FIELDS User By clicking the you can select which user s to do list items you want to see and work on Order By By selecting Target Date the items list will be sorted by individual items target dates By selecting Importance the list will be sorted on importance Selecting the De
14. No File number for the claimant Surname Claimants surname First Name Claimants first name Initials Claimants initials Note this field only allows for 5 characters Date of Birth Date of birth for the claimant in format of day month year DD MM YYYY You can also enter the date using the date selector E Age The age is automatically calculated based on the date of birth entered Date of Death Enter the date of death for the claimant in format of day month year DD M M YYYY You can also enter the date using the date selector LJ VPAD Version 5 System User Manual Page 14 50 Section Recording Information Gender Click the and select the appropriate gender Preferred Name Preferred name for the claimant e g Bluey Marital Status Click the and select the appropriate marital status Address Contact address for the claimant Suburb Suburb for the address State Click the and select the appropriate state Postcode Postcode for the address Note this field only allows a 4 number postcode Home Claimants home phone number Mobile Claimants mobile number Email Claimants email address Work Claimants work phone number Fax Fax number for the claimant Delete To delete the claimant and all of their information Close To close the claimant ADDRESS DETAILS FOR A CLAIM ANT Y Kirwood Robert File Claimant Mame i ibert Kirwan Practitioner E ministrat r Claimant Details Service Det
15. ONDITIONS Add Condition Condition Claimed Decision Date Effective Date Ack Status Pending Hotes OVERVIEW This screen allows you to enter or edit a condition for the claimant FIELDS Name Enter the name of the condition here Decision Date The decision date for the condition in the format of day month year DD M M YYYY You can also enter the date using the date selector L Effective Date The effective date for the condition in the format of day month year DD M M YYYY You can also enter the date using the date selector LJ Act Click the and select the appropriate Act Status Click the and select the appropriate Status Notes Notes relating to the condition VPAD Version 5 System User Manual Page 26 50 Section Recording Information CLAIM ANT CASE DETAILS V Smith John File Claimant Name sj Spit Practitioner ad adios Claimant Details Service Details Case Details History Diary General Comments Related Files Entilements Eile No Case Type Details JPracitoner Submission Decision Date Withdrawn DP Claim Lett administrator 18 Jun 2072 blo O Show Finalized Cases Show All Cases O Show Active Cases OVERVIEW This screen will display any cases you have recorded for the claimant FIELDS Add To open the Add case screen Delete To delet
16. Report By clicking the you can select the report you want to generate Consultant or Claimant By clicking the you can select which person you want to generate the report for or on Start Date You can enter the start date in the format of day month year DD MM YYYY Or you can click the L and select the date from the date selector End Date You can enter the end date in the format of day month year DD M M YYYY Or you can click the L and select the date from the date selector Case Type By clicking the you can select the case type you want Order by By clicking the you can specify if the report is ordered by a particular criteria MACRO SECURITY SETTINGS OVERVIEW This screen explains how to change the M acro Security Settings if you have incurred an issue when running reports in VPAD Below are the steps for changing the M acro Security Settings for Microsoft Word 2003 and Microsoft Word 2010 MICROSOFT WORD 2003 1 Open up Microsoft Word I Document1 Microsoft Word and from the tool bar File Edit View Insert Format Tools Table Window select tools then scroll 16d G EPE ay i Spelling and Grammar down and select options ha JUE Research Language Word Count AutoSummarize Speech Shared Workspace een pene 4 Track Changes Ctrl Shift e Compare and Merge Documents Protect Document Online Collaboration Letters and Mailings Macro Templates and Add Ins A
17. VPAD Veterans Practitioner Activity Database system User Manual Version 5 0 0 Developed by Department of Veterans Affairs Last Updated 2 August 2012 TABLE OF CONTENTS TABLE OF CONTENTS a ani catala 2 INTROBUCTON parador AAA AAA AAA apa 3 VORA NEW aaa 3 GETTING STARTED ara iia 5 LOGIN Sree O ON 5 CHANGE PASIWO ip AAA T 6 NAVIGATION corria 7 MEN porra iaa 1 TODD RAS T EA AS AN 8 DATE SELECTO Creer rte Teen rr errr id 8 OPIO Nina iaa 9 GENERAL O PIIONS TADA A da 9 DATABASE OPTIONS TAB ona A AAA AAA oe 10 CLAIMANTS wiievatauaewuvicveasupawasvivavnanunsassusivaun shan veh easauseeehivauvucuacuvavuvcuushh ixeesuvasaabieaussivishveusvurvuusduasuhdensarsviniuaeusrinian 11 NEWCLAIM A A A AAA AAA AA eaten 11 FINE SAIMA NE e A N A A A 12 PEAS SIGN CLA MAIN raras daa a sae a aaaioUnean 12 RECORDING INFORMATION nio ot 14 CKAIMNANTIDETAIE ata dados 14 ADDRESS DETAIESFOR A ELAIMAN Dis AAA 15 AUD OR MODIFI CLAIMANTS ADDRESS asada AAA 16 OTRER CONTACTS FORA CLAIMAN Taiana A A Maman miata A 17 ADD OR MODIFE OTHER CONTACTS FORA CAIMAN Lera No 18 E EEES pt 19 ADD OR UPDATE SERVICE DETA Sa AAA AAA A 20 CLAIMANES MAIN EN NTLEM ENT DE TAIS a AAA AA AS 21 ADD OR M ODIFY CLAIM ANTS VEA COM PENSATION ENTITLEMENTS ccn 22 ADD OR MODIFY CLAIMANTS INCOM E SUPPORT ENTITLEMENTS oir iaa 22 ADD OR MODIFY CLAIMANTS SRCA ENTUTEMEN Sarai 23 ADD OR MODIFY CLAIM ANTES MRER ENTTLEEMEN Siri ea 23 CLAIM ANTS OTAERENTIUEMENTDETA Erie cad 24 CAIMANT A o
18. W CLIK CLIK Online Section Navigation The date selector allows you to select a date by clicking you will get the above FIELDS The Month can be changed by using the or by clicking on the left or right arrows The Year can be changed typing over the year or by using the up down arrows To exit out of the date selector without making a selection press the Esc key on your keyboard VPAD Version 5 System User Manual Page 8 50 Section Options OPTIONS GENERAL OPTIONS TAB Display menu at start up Display Find form at startup Display To Do List Message Board form at startup Note IF Goth the Find form and To Do List form are selected to be displayed at startup the To Do List form will be displayed on top of the Find form OVERVIEW This screen allows you to set your general options FIELDS Display menu at start up By selecting this option the menu toolbar will automatically be shown each time you open VPAD Display Find form at start up By selecting this option the Find Claimant screen will automatically open each time you open VPAD Display To Do List Message Board form at start up By selecting this option the To Do List screen will automatically open each time you open VPAD VPAD Version 5 System User Manual Page 9 50 Section Options DATABASE OPTIONS TAB General Database Location C Documents and Settings All User a Database Fassword
19. ails Case Details History Diary General Comments Related Files Entitlements ocn gt OVERVIEW VPAD Version 5 System User Manual Page 15 50 Section Recording Information The other addresses screen shows any alternate addresses that the claimant may have such as a postal or work address FIELDS Add Opens the Add other addresses screen Delete The selected address will be deleted Modify Opens the M odify address screen when an address is selected Close Will close this claimant ADD OR MODIFY CLAIM ANTS ADDRESS Other Address Address Suburb State Post Code OVERVIEW This screen allows you to enter or edit an alternate address for the claimant FIELDS Address Type Click the and select the appropriate address type Address Enter the address Suburb Enter the suburb State Click the and select the appropriate state Postcode Enter the postcode Update Saves the address you have entered Cancel Discards the information entered and closes the screen VPAD Version 5 System User Manual Page 16 50 Section Recording Information OTHER CONTACTS FOR A CLAIM ANT Y Kirwood Robert File Claimant Name S sherk nana Practitioner administrator L L Claimant Details Service Details Case Details History Diary General Comments Related Files Entitlements EmailAddress Next o
20. ar at the bottom of the VPAD screen Menu Shows the menu Toolbar at the top of the screen Options Opens the Options screen TOOLS Import Opens the Import Claimant screen Export Opens the Export Claimant screen Archive Opens the Archive Claimant screen Organisation Details Opens the Organisation Details screen User Maintenance Opens the User M aintenance screen WINDOW Cascade All open windows are cascaded Tile Horizontal All open windows are tiled horizontally Tile Vertical All open windows are tiled vertically Arrange Icons All open windows are auto arranged HELP About Displays the VPAD About screen Contents Displays the index page of the Help system VPAD Version 5 System User Manual Page 7 50 TOOLBAR File View Tools Window Help New Find General Welfare Claimant Claimant Activities Activities Reports To Do List OVERVIEW The Toolbar allows you to quickly navigate around VPAD BUTTONS The icon buttons are New Claimant Opens the New Claimant screen Find Claimant Opens the Find Claimant screen General Activities Opens the General Activities screen Welfare Activities Opens the Welfare Activities screen Reports Opens the Reports screen To Do List Opens the To Do List screen CLIK Online Opens the CLIK Website DATE SELECTOR FF rr January ae al January 2012 igo E amp amp E id HO SB lee ES 74 tE le la JS Aea El 22 23 2h 25 26 27 20 OVERVIE
21. cel Click cancel to stop login and exit VPAD VPAD Version 5 System User Manual Page 5 50 CHANGE PASSWORD W Change Password Change password for Jane Smith Current Password New Password Hew Password Again Note You need to enter your new password twice to decrease the chance that a mistake in typing the password might lock you out of the application OVERVIEW Section Getting Started The Change Password screen allows you to change your existing password NOTE It is a good idea to routinely change your password FIELDS Current Password Enter current password New Password Enter new password New Password Again Enter new password again OK Saves the new password and returns to the login screen Cancel To forget this change and return to the login screen VPAD Version 5 System User Manual Page 6 50 Section Navigation NAVIGATION MENU VPAD Fie View Tools Window Help OVERVIEW The Menu at the top of the screen allows you to navigate throughout VPAD MENU ITEMS Each Menu category and what it contains is detailed below FILE New Claimant Open the New Claimant screen Find Claimant Open the Find Claimant screen General Activities Open the General Activities screen ToDo List Message Board Open the To Do List screen VPAD Online Opens the VPAD website Exit Closes VPAD VIEW Status Bar Shows the status b
22. creen Cancel Discards information entered and closes the screen VPAD Version 5 System User Manual Page 20 50 Section Recording Information CLAIM ANTS MAIN ENTITLEMENT DETAILS Smith John File Claimant Name jis Smith Practitioner Claimant Detaile Service Detaile Case Detail History Diar General Comments Related Files Entitlements Mam Details Other Details WES Compensation Income Support Effective Date Decision Date Effective Date Decision Date 1 10 15 Mar 2012 Age Married OY Dec 2010 15 May 2012 4 SALA Payment MALA Payment Pemanent 15 000 00 O Jun 2011 Weekly Ath 200 00 10 Jan 2012 OVERVIEW This screen allows you to view the entitlement details you have recorded for a claimant FIELDS VEA Compensation Add To open the VEA Compensation add entitlement screen Modify With an entitlement selected M odify will open the entitlement to allow editing Delete Deletes the selected entitlement Income Support Add To open the Income Support add entitlement screen Modify With an entitlement selected M odify will open the entitlement to allow editing Delete Deletes the selected entitlement SRCA Payment Add To open the SRCA Payment add entitlement screen Modify With an entitlement selected M odify will open the entitlement to allow editing Delete Deletes the selected entitlement MRCA Payment VPAD Version 5 System User Manual Page 21 50 Secti
23. degneun a A 25 ADD ORM ODIFFCLAIMANT CONDITION Satin dictado 26 CLAIMANT CASE DE TAI A ato 21 ADD ORMODIEY CASE DE AE AO rere te eter 28 DIAR Viestien ten nao muates aiiaoa teeta mer iene 29 NEV OR MODI DIA ENDS 30 GENERAL COMMENTS da Cea ath 31 RELATED FILES aosa o A Goeads cinannatn ce tag atin aasngtea dans aneieibins data att aeehdicasate ata einen erate anmaade 32 FEATURES ainda rai AAA EOS 33 ODO Urantia danos 33 ADD OR UPDATE TODO ENT atu 34 GENERALACIN MES q rs 35 ADD OR MODE GEN GIA LINC INV ES naaa dida 36 WELFARE ACTIVITES iS AA AAA aga Da Rigen weak dale E A 37 NEW CTI LV EIN a a eS A A A era 38 RERORT O A O O 39 MACRO SECURITY SETTING Seriais AAA AAA AAA 40 ADMINISTRA O Sia aia a do 45 USER MAINTENANCE aros AAA AA AAA 45 IMPOR TCAIMANT Sd AA AN AA Ada 46 EXPORT ELA MANTIS dre 4 ARCHIVE ad AAA AA A 48 ORGANISATION DETAI Sita cdta 49 VPAD Version 5 System User Manual Page 2 50 Last Updated 2 August 2012 INTRODUCTION The Veterans Practitioner Activity Database VPAD assists Ex Service Organisation ESO practitioners to record and manage claimant details and key details of their casework VPAD was developed in consultation with ESO practitioners and the Training and Information Program TIP community The initial installation at approximately 70 sites commenced in October 2003 and was completed between December 2003 and January 2004 The sites located across the country were chosen following a survey of all
24. e date selector New Password Enter new password New Password Again Confirm new password Add Creates a new user profile Edit Edits the details of the currently selected user such as password Delete Deletes the currently selected user Cancel Cancels and discards any changes made VPAD Version 5 System User Manual Page 45 50 Section Administrators Close Closes the User M aintenance screen IMPORT CLAIMANTS Ei Import Options Select the Claimants to Import File No Sumame__ Given Name Date Of Birth_ Practitioner Import Smith J ohr 01 Jan 1900 administrator Deselect All Select All OVERVIEW This screen allows you to import claimants that have been exported from another VPAD database into your VPAD database Locate the files that are required to import and select OK Browse for Folder Please select a directory H Movie Maker ey MSN 4 MSN Gaming Zone 15 NetMeeting 5 Online Services 15 Outlook Express CO Midas y Database Sy Documents y Export 5 Help gt Reports hia WR yr FIELDS VPAD Version 5 System User Manual Page 46 50 Section Administrators Deselect All Will deselect any claimants you have currently selected Select All Will select all claimants in the list Import Will load the selected claimants into your database Close Will close this screen EXPORT CLAIMANTS Export Options Select the Claimants to Export 25 Mar 195
25. e the selected case Modify To open the M odify case screen Close To close the claimant VPAD Version 5 System User Manual Page 27 50 Section Recording Information ADD OR MODIFY CASE DETAILS Add Case Case Type DP Claim ml Date Created 15 Jun 2012 bad File Number xapgag68 Details Lett Eres Conditions Claimed Condition Status Submitted to D A Date Submitted 45 1 2012 Dis Decision made Decision Date m withdraw Case Beene OVERVIEW This screen allows you to enter or edit a particular case for a claimant FIELDS Case Type Click the and select the appropriate case type Date Created Usually today s date in format of day month year DD MM YYYY You can also enter the date using the date selector L File Number The DVA file number for the claimant Details Case details Conditions Claimed Tick box if conditions are being claimed under this case Add To open the Add condition screen Edit To open up the M odify condition screen to edit the condition Delete Selected condition will be deleted Submitted to DVA Tick box if the case has been submitted to DVA Date Submitted Date the case was submitted to DVA usually today s date in format of day month year DD MM YYYY You can also enter the date using the date selector L VPAD Version 5 System User Manual Page 28 50 Section Recording Information Decision made Tick
26. f Kin OVERVIEW This screen shows any alternate contacts you have recorded for the claimant such as their wife or power of attorney FIELDS Add Opens the Add other contacts screen Delete Will delete the selected contact and all the contacts details Modify Opens the M odify contact screen when an address is selected Close Will close this claimant VPAD Version 5 System User Manual Page 17 50 Section Recording Information ADD OR MODIFY OTHER CONTACTS FOR A CLAIMANT w Add other contact details Ho Mame Relationship j Address ig Fhone Number Email ddress Nest of Kin E OVERVIEW This screen allows you to enter or edit another contact for the claimant FIELDS Name Name of the contact Relationship Click the and select the appropriate relationship type Address The contacts address Phone Number The contacts phone number Email Address The contacts email address Next of Kin Select if the person is the next of Kin OK Saves the information entered and closes the screen Cancel Discards the information entered and closes the screen VPAD Version 5 System User Manual Page 18 50 Section Recording Information SERVICE DETAILS Woodpecker Woody File Claimant Name w ody Wwoodpeckel Practitioner E 4rriniztrator Senicos Act Confit Fore Type Jeen Jea cib5094 MRA Bougainville Australia
27. mat of day month year DD M M YYYY You can also enter the date using the date selector L Decision Date The decision date for the entitlement in format of day month year DD M M YYYY You can also enter the date using the date selector a ADD OR MODIFY CLAIM ANTS SRCA ENTITLEMENTS SRCA Payment Amount i 45000 Date 02 Jun 2011 my E Update Cancel OVERVIEW This screen allows you to enter or edit any SRCA payments for the claimant FIELDS Type Click the and select the appropriate type Amount If required Date Decision date for the entitlement in format of day month year DD MM YYYY You can also enter the date using the date selector L ADD OR MODIFY CLAIM ANTS MRCA ENTITLEMENTS MRCA Payment Amount 200 Date 10Jan2012 OVERVIEW VPAD Version 5 System User Manual Page 23 50 Section Recording Information This screen allows you to enter or edit any M RCA payment details for the claimant FIELDS Type Click the and select the appropriate type Amount If required Date Decision date for the entitlement in format of day month year DD MM YYYY You can also enter the date using the date selector L CLAIM ANTS OTHER ENTITLEMENT DETAILS Smith John File Claimant Name oh Sraith Practitioner L Entitlements Other Details Card White welfare Orphans Pension Centrelink Incapacity _ Recreati
28. n Disable all macros except digitally signed ma Add ins Activex Settings Protected View Developer Macro Settings i F Trust access to the VBA project object model y Message Bar File Block Settings Privacy Options 4 Select OK You can now exit Microsoft Word and run the required report VPAD Version 5 System User Manual Page 43 50 Section Features within VPAD VPAD Version 5 System User Manual Page 44 50 Section Administrators ADMINISTRATORS USER M AINTENANCE i User Maintenance User Mame First Mame x Last Mame Assigned User Group Training Level Date trained New Password New Password Again Note You need to enter pour new password twice to decrease the chance that a mistake in typing the password might lock you out of the application ES ES Ee ee OVERVIEW This screen allows the administrator to add edit delete VPAD users and allows passwords to be changed FIELDS User Name Clickthe to select the appropriate user First Name Displays the first name of the user Last Name Displays the last name of the user Assigned User Group Displays the users access level Click the and select the appropriate user group permission Training Level Displays the users TIP level trained Enter the level of training received here Date Trained Date the user received TIP training in format of day month year DD MM YYYY You can also enter the day using th
29. n Army Eligible 11 May 2000 OVERVIEW This screen displays any service periods you have recorded for this claimant FIELDS Add Opens the Add service details screen Delete Deletes the selected service period Modify Opens the modify screen for the selected service period Close Closes this claimant VPAD Version 5 System User Manual Page 19 50 Section Recording Information ADD OR UPDATE SERVICE DETAILS Add Service Period Pleaze add the details of a period of service for Woody Woodpecker Service Number Act Conflict Force Type Start Date End Date Anp End Date in the future will be stored as an indetinite date G OVERVIEW This screen allows you to enter or edit any service periods for this claimant FIELDS Service Number Enter the claimants service number or numbers here Act Click the and select the Act Conflict Click the and select the correct conflict Force Click the and select the force Type Click the and select the type of service Start Date Start date for the claimants service in format of day month year DD MM YYYY You can also enter the date using the date selector L End Date End date for the claimants service in format of day month year DD MM YYYY You can also enter the date using the date selector L OK Saves the information and closes the s
30. nd if you wish you can change that date Reactivate If Search In was set to Archived Claimants this will reactivate or un archive any claimants you have currently selected in the Search Results table Close Closes this screen ORGANISATION DETAILS Organisation Name ASL S omeplace Address 10 SEE Road Suburb Someplace State NSW Postcode 2000 Phone 021234 5678 Fay 028765 4321 Website Www rslsomeplace com au 2 ETE OVERVIEW This screen allows you to record the particulars of your organisation FIELDS Name Name of your organisation Address Address of your organisation Suburb Enter suburb Postcode Enter postcode State Click the and select the appropriate state Fax Enter fax number VPAD Version 5 System User Manual Page 49 50 Section Administrators Phone Enter phone number Website Enter website if applicable Update OK Saves the information entered and closes the screen Cancel Discards all information entered and closes the screen VPAD Version 5 System User Manual Page 50 50
31. on Recording Information Add To open the M RCA Payment add entitlement screen Modify With an entitlement selected M odify will open the entitlement to allow editing Delete Deletes the selected entitlement ADD OR MODIFY CLAIM ANTS VEA COM PENSATION ENTITLEMENTS VEA Compensation LSR Impairment Rate None v Effective Date 7 mm Decision Date Lu 3 Cancel OVERVIEW This screen allows you to enter or edit any VEA Compensation pensions the claimant may have FIELDS LSR Lifestyle Rating of between 0 and 7 Impairment Impairment point of between 0 and 100 Rate Click the and select the appropriate pension rate Effective Date Effective date for the entitlement in format of day month year DD MM YYYY You can also enter the date using the date selector L Decision Date Decision date for the entitlement in format of day month year DD MM YYYY You can also enter the date using the date selector L ADD OR MODIFY CLAIM ANTS INCOM E SUPPORT ENTITLEM ENTS VEA Income Support m mae a Se e e Effective Date 07 Dec 201 of Decision Date 115 May 2012 a Cancel VPAD Version 5 System User Manual Page 22 50 Section Recording Information OVERVIEW This screen allows you to enter or edit income support pension details for the claimant FIELDS Type Click the and select the appropriate pension type Effective Date The effective date for the entitlement in for
32. onal Transport Allowance DFISA ehicle Assistance Scheme Centrelink Age Pension Loss of Earnings Carers Payment Temporary Incapability Allowance Rent Assistance Attendant Allowance _ DFROB superannuation Clothing Allowance Seniors Card WCES WAS Carers Allowance OVERVIEW This screen allows you to record any other entitlements the claimant may have FIELDS Modify To make any changes on this screen Card Click the and select the appropriate card type Welfare Tick boxes that are appropriate Update To save the selections Cancel To discard changes made Close To close the claimant VPAD Version 5 System User Manual Page 24 50 Section Recording Information CLAIM ANT HISTORY Y Kirwood Robert File Claimant Name li e el Practitioner Arinishka Claimant Details Service Details Case Detaile History Diary General Comments Related Files Entitlements Co i dition x Decis o i Date Effe clive D ate Art E otes Delete Modify OVERVIEW This screen displays any conditions that you have recorded for the claimants FIELDS Add Opens the Add conditions screen Delete Deletes the selected condition Modify Opens the M odify condition screen for the selected condition Close Closes this claimant VPAD Version 5 System User Manual Page 25 50 Section Recording Information ADD OR MODIFY CLAIM ANT C
33. s tracked changes or comments Store random number to improve merge accuracy Make hidden markup visible when opening or saving Macro security Adjust the security level for opening files that might contain macro viruses and specify the names of trusted macro developers lo Coma VPAD Version 5 System User Manual Page 41 50 Section Features 4 On the Security Level tab select Medium then select OK Security Trusted Publishers Very High Only macros installed in trusted locations will be allowed to run All other signed and unsigned macros are disabled High Only signed macros from trusted sources will be allowed to run Unsigned macros are automatically disabled ee You can choose whether or not to run potentially unsafe aros O Low not recommended You are not protected from potentially unsafe macros Use this setting only if you have virus scanning software installed or you have checked the safety of all documents you open 5 You will return to the Options screen select OK You can now exit Microsoft Word and run the required report within VPAD VPAD Version 5 System User Manual Page 42 50 Section Features MICROSOFT WORD 2010 1 Open up Microsoft Word select file and then select options Mi ul Home Insert dj save E save As i Open Close Page Layout References Information about Doc Permissions Anyone can open Document Recent New e Print
34. scending box will reverse the sorting order Include completed task By selecting this box the list will be expanded to show to do list items that have been completed Add Will launch the add to do list item screen Update To make changes to the selected item Delete To delete that item Print Prints out all the to do list items VPAD Version 5 System User Manual Page 33 50 Section Features Open Claimant To open the claimant the item relates to View Diary Entry To open that diary entry Close Closes the to do list screen PERMISSIONS User permissions regarding the To Do List M essage Board are based on system access types The following chart RECEPTIONIST INDIVIDUAL USER POWER USER ADMINISTRATOR lt Y v CREATE own only for others ae A own only own only own only ADD OR UPDATE TODO ENTRY User AE importance ltem Claimant None gt Diary Entry None Raised Date TargetDate E OVERVIEW This screen allows you to add or edit a to do list item FIELDS User By clicking the you select the user who you are creating this item for Importance Specify a number between 0 and 100 to indicate the importance of this item Item Type in whatever the item is e g Doctors appointment or Ring claimant VPAD Version 5 System User Manual Page 34 50
35. ties that are recorded on the General Activities screen By selecting Case Type of All all activities regardless of whether they have been completed or not will be displayed By selecting Case Type of Active only activities created between the start and end dates will be shown By selecting Case Type of Finalised only activities completed between the start and end dates will be shown e BEST Activity Report This report shows all cases that have been submitted or finalised between the start and end dates you have specified It also shows how many cases were still pending at the end date i e cases that had been submitted but as at the end date had not been finalised e Claimant Details This report will show all information currently stored in VPAD regarding the claimant you selected e Diary Items This report will show all diary items that were recorded in VPAD between the dates you specify e Postcode This report will list all the address postcodes in VPAD and how many claimants live in each postcode e Practitioner This report will show all cases that a practitioner date between the start and end dates specified will be shown By selecting Case Type of Finalised all cases that have a decision date between the start and end dates specified will be shown By selecting Case Type of All all cases including cases that have no submitted date will be shown VPAD Version 5 System User Manual Page 39 50 Section Features PARAM ETERS
36. utoCorrect Options Customize VPAD Version 5 System User Manual Page 40 50 Section Features 2 The options screen will appear select the Security tab User Information Compatbiity Fie Locations General Edit Print IM Spelling amp Grammar Track Changes Options File encryption options for this document Password to open File sharing options for this document Password to modify Read only recommended Digital Signatures Protect Document Privacy options Remove personal information from file properties on save Warn before printing saving or sending a file that contains tracked changes or comments Store random number to improve merge accuracy Make hidden markup visible when opening or saving Macro security Adjust the security level for opening files that might contain macro viruses and specify the names of trusted macro developers 3 Select Macro Security User Information Compatibility File Locations General Print Save j Security Spelling amp Grammar Track Changes File encryption options for this document Password to open File sharing options for this document Password to modify Read only recommended Digital Signatures Protect Document Privacy options Remove personal information from file properties on save Warn before printing saving or sending a file that contain
37. y claimant in the Claimants meeting the criteria table Re assign Opens the reassign claimants screen Open Opens the selected claimant or claimants Close Closes this screen REASSIGN CLAIM ANT VPAD Version 5 System User Manual Page 12 50 Section Claimants Reassign Reassign selected tere bo Admin Administrator User Individual OVERVIEW This screen allows you to reassign a claimant to another VPAD user FIELDS Reassign selected item s to Lists current users to reassign claimants to OK To reassign the claimant to the selected user Cancel Discards your selection VPAD Version 5 System User Manual Page 13 50 Section Recording Information RECORDING INFORMATION CLAIM ANT DETAILS V Kirwood Robert File Claimant Mame S she Kins Practitioner adminis Hain Details Title Mr w File No File Location Sumame Kirwood o First Name p abert Initials Date of Birth Age TEE Date of Death E Sep 1945 BE Gender hale zl Prefered Name Marital Status pmp Home Address Suburb State PostCode Fhone Home f Mobile weet Fax j Modify Close OVERVIEW The Claimant Details main tab shows the main details for the claimant namely their personal details home address and phone number s FIELDS Modify To make changes to the claimant details Title Click the and select the appropriate title File
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