IsatDock PRO User Manual - Landwide Satellite Solutions
Contents
1. There are four keyhole shaped slots in the mounting bracket that mate with feet on the rear of the docking station To attach the bracket the larger end of the keyhole will pass over the feet The bracket is then slid up to lock the feet into the narrow section of the keyhole Security Bolts 2b Desk Mounting Orientation Two security bolts ensure the PRO docking unit The IsatDock PRO supports a desk mount is firmly fixed to the wall and only removed by an configuration Depending on the users authorized the security key holder personnel requirements the docking station supports both Once the IsatDock PRO is fitted to the wall a flat and raised orientation on the desk these two security bolts prevent the docking station from sliding back up freeing the dock To configure the IsatDock for a desk installation The security bolts are 4mm in diameter and have a 1 Fit the mounting bracket to the back of slot for a flat blade screwdriver the IsatDock as shown in section 2a wall The bolt under the privacy handset mounting mounting directions cup must be fitted prior to the cup being screwed 2 Flip the feet out if required and locate the into place The second bolt is placed under IsatDock on the desk the IsatPhone Pro in the recess for the handset antenna cover Both bolts are then covered with When desk mounting the security bolts are not plugs As the second bolt is under the IsatPhone require2. Check power is connected to the interface unit Ensure the Connector cable to the IsatDock is firmly fitted Check all the connection cables to and from the IsatDock The signal bars are low or fluctuating and call quality is poor Party B cannot hear your voice Ensure all antenna connectors are tight The antenna is operating in a location that it can see the satellite and there are no obstructions Beam certified antenna cabling is being used and there are no sharp bends or cuts in the cable If using a fixed passive antenna ensure it is orientated correctly and pointing at the satellite Privacy Handset must be docked in its cup when not in use Check that MUTE is not ON indicated by turning RED Check the signal strength on the handset Ensure the Headset connector at the base of the IsatPhone is not obstructed and there is no dust or foreign objects in the connector socket l am looking for the latest manuals and support information on the docking station The docking station appears to be turning ON OFF and the handset is not registering Visit http www beamcommunications com isatdock Dropped calls Ensure the power supply can provide at least 3 5A at 12volts If power is being supplied from a battery ensure the connections are tight and the contacts are clean ig i Due to a satellite network when you are in motion the satelli
3. call quality and may cause the phone to operate at a higher power level than necessary and expose that person to RF energy in excess of that established by the FCC RF Exposure Guidelines As a precaution please maintain the maximum body distance possible from the antenna during call transmission IsatDock PRO Installation amp User Manual A WARNING ROAD SAFETY COMES FIRST Do not use a hand held cellular terminal satellite phone or mobile when driving a vehicle unless it is securely mounted in a holder for speaker phone operation Before making a call with a handheld terminal satellite phone or mobile park the vehicle stationary Please obey local road laws for hands free speakerphone operation Speakerphones hands free must be installed by qualified personnel Faulty installation or operation can constitute a safety hazard A IMPORTANT Cellular amp Satellite terminals or mobiles operate using radio signals and communication networks Because of this the connection cannot be guaranteed at all times or under all conditions Therefore you should never rely solely upon any wireless device for essential communications for example emergency calls IsatDock FCC Information This equipment has been tested and found to comply with the limits for a Class B digital devices pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interferen
4. Press the GREEN button to start the connection 3 A message will display on the IsatPhone Pro handset to indicate the call is progressing 4 Once the call is connected the STATUS LED will flash to indicate a call is in progress 5 Press the RED key on the IsatPhone Pro handset or press the speakerphone button to terminate the call Options A During a call you may use the optional privacy handset by taking the privacy handset out of its cup This automatically directs the call audio to the privacy handset B To return the call back to speakerphone mode press the speakerphone button and return the privacy handset to its cup Mobile Terminating 1 Answer the incoming call by pressing the Speakerphone button or the GREEN key on the IsatPhone Pro handset 2 Once the call is in progress the same options are available as described in Speakerphone Phone Call Mobile Originating 3 Press the RED key on the IsatPhone Pro handset or press the speakerphone button to terminate the call IsatDock PRO Installation amp User Manual RJ11 POTS Phone Use Mobile Originating 1 Lift the RJ11 POTS phone handset OFFHOOK and listen for the dial tone The mute LED will flash yellow to indicate the RJ11 POTS is in use 2 Dial using the full country codes on the RJ11 telephone keypad 3 A message will display on the IsatPhone Pro handset to indicate the call is progressing 4 Once the call
5. Installation amp User Manual Anntena Connection Diagram SMA Satellite Antenna Cable A WARNING DO NOT pull with force on the cables from the rear of the IsatDock PRO Please install strain relief clamping for the antenna cables where required Correct installation of the antenna system is a vital fener A part of the IsatDock PRO system to ensure reliable Directional Fixed Antenna functionality and drop free calls Passive with Bracket WARNING ISD715 Changes or modifications not expressly approved N Magnetic by Beam Communications could void the user s Mounting authority to operate the equipment Transport Antenna al WARNING Active Mounting To satisfy FCC RF exposure requirements for mobile transmitting devices a separation distance of 55cm or more should be maintained between the AN antenna of this device and persons during device operation To ensure compliance operations at NOTE closer than this distance is not recommended Refer to the section Antenna Installation for more information on antenna placement and installation Only Beam approved antenna cables should be used with all docking stations and antennas c OBEAM 2a Wall Mounting Orientation There are nine screw holes available for mounting the bracket to a wall It is recommended that a minimum of 2 screws are used to ensure the docking station is mounted securely
6. Pro handset SPEAKER GREEN RED YELLOW ON Speakerphone Mode N A N A 1 Mute 2 Redial 3 Up amp Down 4 STATUS LED 5 Speaker Phone Button a gt ANY AY LWA Ao e IsatDock PRO Installation amp User Manual ae loe a 5 29 Assuring Quality of Inmarsat Service Inmarsat is committed to providing subscribers around the world with consistent reliable quality voice and data access all day every day The Inmarsat satellite system is monitored for call performance from numerous locations 24 hours a day 7 days a week in order to achieve this There are conditions that can compromise the quality of the service you may receive These include Obstructions Cabling RF Interference Obstructions Nearby tall buildings or similar structures heavily leafed trees and mountains can all degrade performance as they block the signal between the antenna and the satellites Inmarsat performance is immune from natural environments such as clouds fog rain snow wind and smoke 30 Cabling Using an externally mounted antenna provides an ideal solution for many applications It is very important that both the antenna cabling and antenna are Beam approved products Always ensure all RF connectors are screwed together firmly and ensure there are no sharp bends in the cabling between the docking station and the antenna RF Interference All wireless devices including satellite tel
7. for Electrical Connections Installation Procedure Installing the IsatDock PRO Cradle IsatDock PRO Usage Docking amp undocking the IsatPhone Pro handset Tracking amp Alert Configuration optional Operation of the IsatPhone Pro Placing Voice Calls IsatDock PRO Installation amp User Manual 11 13 14 15 21 Privacy Handset Use Optional Accessory Mute Mode USB Driver Installation Tracking and Alert Operations IsatDock PRO Front Panel IsatDock PRO Buttons LED lights Assuring Quality of Inmarsat Service Specification Summary 28 Electrical amp Environmental Specifications lsatDock PRO 1 Physical Dimensions PRO Dock 2 Physical Dimensions Privacy Handset Trouble Shooting 30 Beam Warranty Conditions 31 IMPORTANT Please read the following information carefully before installing and using the IsatDock PRO Failing to follow instructions may compromise the safety of the product and may result in personal injury and or equipment damage Please consult your supplier if you have any further questions The IsatDock PRO is a low power docking station for the IsatPhone Pro handset When ON it will charge the IsatPhone Pro handset whilst docked in the IsatDock PRO Refer to the appropriate section of this lsatDock PRO Installation amp User Manual for additional safety information Store the system in a cool and dry area Do not submerge the system in water Donot place f
8. installation a hole may be driven through the surface directly behind the docking station Guidelines for Electrical Connections The system is designed to operate in negative ground 10 to 32 Volt DC electrical systems only If using the DC cable lead The best power connection point for the positive primary power lead is the positive terminal of the vehicle battery Often direct connection to the battery is inconvenient and you may find it easier to connect the positive leads to the starter solenoid Always select a point as close as possible to the battery Connect the negative primary power leads to a good ground point on the vehicle chassis or at the battery If you must attach the negative primary power lead directly to the negative pole of the battery you may optionally insert a 10 amp fuse not included into the ground lt gt BEAM OV line Failure to insert a fuse can cause equipment to overheat if a wiring fault exists Many parts of a vehicle can produce electrical noise that interferes with the electrical radio system operation The ignition system is the most common source of electrical noise interference Before you begin installation ensure that the ignition wiring and connections to the vehicle battery are in good working condition e Verify that low resistance connections are present between the battery negative terminal the vehicle chassis and the engine block All wire connections should be cl
9. of their respective owners Radio Frequencies Sub Miniature version A co axial RF connection Connector type and reference for the POTS telephone port 4P4C connector for the privacy handset Plain Old Telephone Service Global Positioning System Inmarsat s Global Satellite Phone Service A Note Important Tip Header This symbol and associated text indicate a note providing general operating information i SMA AN RJ11 RJO Interference Header POTS All wireless phones may get interference which GPS could affect performance GSPS PABX gt Record Header Write details of your unit for easy reference when required Ideal when troubleshooting Private Analogue Branch Exchange IsatDock PRO Installation amp User Manual Optional Accessories Additional Information Check that your IsatDock PRO package The following optional accessories are available For the latest in supporting software and contains all of the following items for your IsatDock LITE documentation for IsatDock please contact Active Antennas www beamcommunications com support L 1x IsatDock PRO Docking station ISD710 Maritime Antenna Active 1SD715 Transport Magnetic Antenna Other Resources Available Online L 1x 110 240V AC Plug Pack Active Advanced Configuration inbuilt to IDMS ISD720 Transport Bolt Antenna Active Quick Start Guide amp Manual L 1x Privacy Handset Antenna Installation Guide Ante
10. should also consult the manufacturer of any equipment that has been added to your vehicle Performance of electronically controlled brake and or guidance systems can under certain unique conditions be subject to interference by mobile radio operation Although the transceiver meets all requirements regarding RF emissions you should mount the transceiver as far as possible from the guidance system and or braking modulator box usually located in the trunk to minimize any interference IsatDock PRO Installation amp User Manual Posted Facilities Turn your phone OFF in any facility where posted notices require such as hospitals and on board aircraft Aircraft Airline regulations prohibit using your phone while in the air Consult the local Aviation Authority for guidelines on use of the equipment on board an aircraft Vehicles Equipped with an Air Bag An air bag inflates with great force Do NOT place objects including both installed and portable wireless equipment in the area over the air bag or in the air bag deployment area If in vehicle wireless equipment is improperly installed and the air bag inflates serious injury could result IsatDock PRO is an intelligent docking station specifically designed for the Inmarsat IsatPhone Pro satellite handset IsatDock PRO allows the IsatPhone Pro handset to be used in a wide variety of applications It enables you to use an intelligent RJ11 POTS connection with a standar
11. BEAM IsatDock User Manual Product name IsatDock PRO Manual revision 01 Part Number USRMANO06101 Release date November 2010 BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Information furnished by BEAM Communications Pty Ltd BEAM is believed to be accurate and reliable However no responsibility is assumed by BEAM for its use or for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of BEAM BEAM reserves the right to change specifications at any time without notice Copyright 2010 BEAM Communications Pty Ltd All rights reserved IsatDock PRO Installation amp User Manual Beam Communications a wholly owned subsidiary of World Reach Limited WRR listed on the Australian Stock Exchange is a world leader in design manufacture and distribution of specialised communications equipment for the Inmarsat Satellite Network Beam s commitment to be at the forefront has continued to increase its share of the global satellite communications market Its premium distribution network spans the world Recognized as a leading provider of satellite communication solutions Beam specializes in Voice Data Tracking and customized solutions Beam develops innovative products and services to meet market demands and niche applications Beams lea
12. Compliance Electrical Safety RoHS Industry Canada C Tick EMC compliance Accessories Average Power Average Watts Consumption Current 12v Power w o IsatPhone 130mA 1 6W Pro Standby Charging 360mA 4 3W Transmit Charging 875mA 10 5W Sleep Mode 5mA 60mW Peak Current 3 5A 42W Physical Specifications Dimensions 270x 189 x 101 10 6x7 4x4 mm inches Weight dock 1445g 3 19lbs Total Kit Weight 2445g 5 39 lbs Environment Specifications Operating Range 30 C to 70 C 22 F to 158 F Storage 35 C to 85 C 31 F to 185 F Battery Charging 0 C to 45 C 32 F to 113 F Temp Humidity lt 75 RH Connectors Interfaces POTS RJ11 RJ11 2 wire 5REN 600m Adjustable dial ring busy tone configured frequency and adaptive impedance Inmarsat Antenna TNC Female ISD700 satDock Directional Fixed Antenna Passive ISD710 satDock Transport Bolt Antenna Active ISD715 satDock Transport Magnetic Antenna Active ISD932 satDock 6m SMA TNC cable kit Active ISD933 satDock 13m SMA TNC cable kit Active ISD934 satDock 18m SMA TNC cable kit Active ISD935 satDock 31m SMA TNC cable kit Active ISD936 satDock 10m SMA TNC cable kit Passive ISD937 satDock 20m SMA TNC cable kit Passive IsatDock PRO Installation amp User Manual RST055 UPS Battery Pack Kit Contents IsatDock PRO 110 240V AC P
13. and or internal speakerphone microphone 1 During a call Press the Mute button on the face of the IsatDock PRO a RED LED will illuminate the Mute button to confirm that the IsatDock PRO is muted 2 To exit the mute mode press the mute button once USB Driver Installation The IsatDock PRO USB data port requires an interface driver to be installed on the user s computer prior to undertaking data communication This driver supports the following operating systems Windows XP SP3 or above amp Windows Vista You can download the Windows Driver for the IsatDock from http www beamcommunications com support isatdock IsatPhone Key lock A barrel type lock is situated in the top of the dock When locked the eject button cannot be depressed and the latch holding the top of the handset cannot be disengaged from the IsatPhone Pro Once locked the access to the security bolt beneath the handset is also denied thus ensuring the PRO PRO docking station cannot be removed from the mounting bracket IsatDock PRO Installation amp User Manual 27 IsatDock PRO Front Panel Terminate call if speakerphone mode is active Activate speakerphone mode if Privacy Handset mode is active Out of Call Answer inbound call in speakerphone mode LED turns GREEN Speakerphone mode active Location Button Action LED Sound Mode Redial Out of Call oO 1 second Redial previous
14. ce in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device has been designed to operate with antennas ISD710 AT1595 82 ISD715 ISD720 AT1595 83 and having a maximum gain of 6dBi dB Antennas having a gain grater than 6dBi dB are strictly prohibited for use with this device To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power EIRP is not more than that required for successful communication A WARNING Changes or modifications not expressly approved by Beam Communications could void the user s authority to operate the eq
15. d corded cordless or DECT handset Alternatively it can also be interfaced with a PBX system IsatDock PRO has an in built speakerphone for convienent handsfree operation Equipped with internal GPS the IsatDock PRO provides an intelligent tracking and alert reporting system that can be easily configured to support periodic polling or emergency alert reporting IsatDock Design Allin one design High quality ABS Plastic Single action insertion mechanism Key lockable amp securable to wall desk Wall or desk mounting options Accessible control buttons Slimline privacy handset Integrated antenna connections In built speaker microphone Cable routing LHS TOP BOTTOM In Built Speakerphone e In built speaker and microphone Power 10 32V DC Input e 110 240V AC plug pack included Buttons on Dock Ringer volume up down In call volume up down Last number redial In call mute Speaker hands free button Intelligent POTS RJ11 Interface Supports 10 32V DC power input Flexible installation via wall or desk mounting option Supplied with 110 240V AC DC Plug pack Other Key Features Active privacy handset Status LED with adjustable brightness USB data when available lt gt BEAM Equipment Overview 1 IsatDock PRO unit 7 Mounting Cup spring or springless cup options 2 Privacy Handset Speaker under handset 3 Speakerphone Microphone Speakerphone Button Ke
16. d to be fitted Pro access to the bolt is denied when the handset is locked into the cradle Q Slide the dock down Q Final lock position Once the dock as been locked onto the mount ing bracket on the wall two security bolts are then slid into place locking the dock to the wall IsatDock PRO Installation amp User Manual 17 3 Privacy Handset amp Mounting Cup The Privacy Handset is conveniently mounted on to the IsatDock PRO enclosure providing a local handset function The Privacy Handset connects to the docking station via a RJ9 connector The privacy handset is connected beneath the rear panel of the IsatDock Once connected the cable is run back through the foam and placed in the S channel through the base of the phone RJ9 connection See section 4 on page 19 Changing Cups 1 Unhook the privacy handset from cup 2 Remove cup cover to expose screws 3 Unscrew 3 screws with a phillips screwdriver 4 Detach the cup and replace with the spring or springless cup There are two options for the privacy handset mounting cup depending upon the environment or condition where the docking unit is mounted 1 springless cup for stationary use vertical or horizontal position 2 spring cup for rough conditions C i S BEAM 1 Springless Cup for Normal light use Desk mounted cradle position The springless cup is fitted to the docking station with the mounting clip in a flush positio
17. ding edge products are deployed in a wide range of vertical markets including Maritime Transport Government Defence Mining Construction Forestry Emergency Services Relief Aid Telemetry and Rural Telephony Supported by a dedicated team of professionals Beam has developed solid relationships with its peers and network of distributors worldwide lt gt BEAM S gt BEAM BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Web www beamcommunications com Information info beamcommunications com Support support beamcommunications com Tel 61 3 8588 4500 Fax 61 3 9560 9055 These notes will appear throughout this manual and should be taken into consideration Terminology DESCRIPTION IsatDock Management System MS Windows Install A ne IDMS Warning or Caution SMS Short Message Service Thi bol and jated text indicat is symbol and associated text indicate a Mobile Originating Describes a call initiated by the IsatDock warning note providing information to prevent r sd Mobile Terminating damage to equipment or personal injury Describes an incoming call being answered by the IsatDock IsatPhone Pro The Inmarsat IsatPhone Pro handset The symbol mark and logos are owned by the respective companies of which the symbol follows Any use of such marks by Beam Communications is under license Other trademarks and trade names are those
18. ean and tight e For vehicle installation install provided fuses into the BATT and ignition sense accessory wires A WARNING Do not connect the IsatDock interface power cable to power the unit until the full installation is completed Installation Procedure Installing the IsatDock PRO Cradle Install the components in the following order More detailed instructions can be found in the sections following 1 Install the external Inmarsat antenna 2 A Wall Mounting Orientation B Desk Mounting Orientation Connect the privacy handset amp cup Access to rear connector bay Connect POTS RJ11 Interface USB Port Connection Connect power cable OO SOY oO Cable routing 1 Inmarsat Antenna Connection The two external antenna connectors can be found in the cavity at the top of the IsatDock PRO cradle There are two RF connections required the Satellite TNC Female Connector and GPS SMA Female connector 1 Refer to the antennas installation guide for antenna mounting and location requirements 2 Connect the antenna cable labelled GPS to the antenna connector labelled GPS via the SMA connector 3 Connect the antenna cable labelled Inmarsat to the antenna connector labelled ISAT via the SMA connector 4 Connect the GPS SMA F cable end to the IsatDock s SMA connector 5 Connect the GSPS TNC F antenna cable end to the IsatDock s satellite connector IsatDock PRO
19. ee different cable routing options when installing the docking station Cables may exit via path A that travels around to the top of the dock allowing for the interface cables to be run with the external antenna connections Path B directs cables out the base of the dock while path C results in cables exiting to the side 22 c7 2 BEAM Optional through wall Right angled adapters are optionally fitted to the external antenna connectors to allow routing of cables through a wall A clean installation free of any visible cabling can be achieved with the use of right angled connectors and by running the interface cables along path A E ve GI SMA Adaptor GPS TNC Adaptor GSPS IsatDock PRO Usage Docking amp undocking the IsatPhone Pro handset To place the IsatPhone Pro into the docking unit both the covers on the external antenna connectors and the USB Audio connectors need to be opened 1 The antenna cover must be placed at 90 degrees to the antenna connector cavity and run parallel to the top edge of the phone The cover in the base of the phone should be in the a 90 degree opened position To dock the handset ali
20. ephones are susceptible to RF radio frequency interference from other electronic devices This problem is more evident when numerous antennas and broadcasting devices are located within close proximity to each other Symptoms of RF Interference Symptoms of RF interference often resemble those that arise when an antenna is being operated with an obstructed view of the sky Some of these symptoms include erratic or no signal strength indication dropped calls or warbled or otherwise distorted voice These symptoms may be intermittent or persistent depending largely on the interference source its distance strength and frequency relative to the Inmarsat unit c S BEAM Mitigation of RF Interference Inmarsat Service degradation due to RF interference can be significantly improved by Increasing the distance and moving the Inmarsat antenna off axis from the source of the interference and Using an external band pass filter and an external antenna A WARNING Failure to use Beam approved antenna cables will result in degraded performance and may damage the IsatPhone Pro Electrical amp Environmental Specifications lsatDock PRO GPS Antenna SMA Female 10 32 VDC 4 way microFit AC DC adator or DC lead Privacy Handset Port RJ9 connector Configuration Data USB Micro Speakerphon Certifications Inmarsat LS In built speaker microphone FCC CE
21. ess the intent to transfer to a third party is expressly indicated in a purchase order and or warranty processing arrangements have been agreed upon in writing by BEAM 34 BEAM Communications does not warrant any installation maintenance or service of the Products not performed by BEAM nor does it warrant the use of Products with unapproved ancillary products BEAM Communications will correct any defects in material or workmanship of products manufactured by BEAM which appear within 12 months and 24 months replacement warranty for IsatDock cradles ONLY from the date of shipment by BEAM Communications to the Customer BEAM Communications will repair or replace at our option any defective product provided that our analysis and or inspection discloses that such defects developed under normal and proper use This warranty does not extend to goods subjected to liquid or particulate ingress extreme humidity misuse neglect accident or improper installation or to maintenance or repair of products that have been altered or repaired by anyone except BEAM Communications unless otherwise stated in writing The warranty is a return to base warranty and freight is paid by the sender A charge of USD 150 including return freight will be made for testing returned product which is not defective or is found to be defective as the result of improper use maintenance or neglect lt gt BEAM BEAM Communications will not accept re
22. gn the IsatPhone Pro with the phone tray and slide the handset down until it seats flush to the bottom of the tray Swing the phone down into the cradle by applying pressure to the top of the handset An audible click is heard when the phone is in the docked position To remove the handset from the cradle press the EJECT button at the top of the docking station The dock will swing out and the handset can be removed Eject Button IsatDock PRO Installation amp User Manual 23 Operation of the IsatPhone Pro Prepare the Inmarsat IsatPhone Pro Ensure that the IsatPhone Pro Handset has the latest compatible firmware installed For more information visit www beamcommunications com support isatdock Starting Up 1 Retract the antenna on the IsatPhone Pro handset 2 Place the IsatPhone Pro as per instructions Docking amp Undocking on page 21 3 Turn vehicle ignition on The IsatPhone Pro will automatically power and the handset will then start to initialise followed by a 3 tone rising beep when a successful connection has been made between the docking station and the IsatPhone Pro 4 Wait for the IsatPhone Pro handset to register on the Inmarsat network The STATUS LED on the docking station will turn green when a successful registration has taken place 5 You are now ready to make and receive calls 24 A NOTE Ifthe IsatPhone Pro is removed from the dock during a call the call wi
23. is connected the STATUS LED will flash to indicate a call is in progress 5 Place the RJ11 POTS phone handset ON HOOK to terminate the call Mobile Terminating 1 The RJ11 POTS phone will sound its ringer 2 Lift the RJ11 POTS phone handset OFFHOOK to answer the call 25 Privacy Handset Use Mobile Originating 1 2 Remove the privacy handset from its cup 1 Dial the phone number using the full country code on the IsatPhone Pro 2 keypad whilst docked Press the GREEN button to start the connection A message is displayed on the IsatPhone Pro to indicate a call is in progress Once the call is connected the STATUS LED will flash to indicate a call is in progress Press the RED key on the IsatPhone Pro handset or return the privacy handset to its cup to terminate the call Options A 26 During a call you may switch to speakerphone mode by pressing the speakerphone button on the IsatDock Return the privacy handset to its cup To return the call back to the privacy handset remove the privacy handset from its cup Mobile Terminating Answer the incoming call by un cupping the privacy handset from its cup Press the RED key on the IsatPhone Pro handset or return the privacy handset to its cup to terminate the call lt gt BEAM Mute Mode Mute functionality The mute function of the IsatDock PRO allows the user to mute the uplink microphone audio on the privacy handset
24. ll drop out during this transition A NOTE One common cause for connection failure is a flat IsatPhone Pro battery which prevents the IsatPhone Pro from turning ON In these instances the docking station will attempt to charge the IsatPhone Pro handset while it is switched OFF until enough charge is present for the IsatPhone Pro to turn ON This charging period can take up to 20 minutes depending on how flat the battery lt gt BEAM Pro handset The IsatDock PRO provides charging power to the IsatPhone Pro handset via its USB connector The IsatPhone Pro battery is a lithium ion cell which has a safety temperature range whilst charging This range is from 0 to 45 degrees Celsius 32 to 113 degrees Fahrenheit Due to the increased heating effects on the IsatPhone Pro handset whilst it is docked and being charged it is ideal for the ambient temperature to be at least 18 degrees below the 45 C upper limit for the handset to charge the battery whilst docked If the battery temperature exceeds this limit then the IsatPhone Pro may cease charging until the temperature is reduced Placing Voice Calls Speakerphone Phone Call Use Mobile Originating 1 By default the IsatDock PRO will start all calls in speakerphone mode when dialing on the keypad without RJ11 or privacy handset off hook 2 Dial using the full Inmarsat dialing sequence eg 00 country code and telephone number on the IsatPhone Pro keypad whilst docked
25. lug Pack Privacy Handset 10 32V DC Power Cable Wall Mounting Plate Handset lock key User Manual amp Quick Start Guide NOTE Specifications are subject to change without notice It is ideal for the ambient temperature to be approximately 18 degrees below the 45 C upper limit for the handset to charge the battery whilst docked 31 1 Physical Dimensions PRO Dock 2 Physical Dimensions Privacy Handset 49 70mm o 206 97MM_ 243 6mm 3 Physical Dimensions Wall Bracket 716mm 51 0mm 60 0Mm COE 23 16mm ae lt gt BEAM Trouble Shooting This chapter provides information to help you troubleshoot problems you may encounter while running the IsatDock How do know if my IsatPhone Pro is registered on the Inmarsat network The STATUS LED of the docking station will change to GREEN when the handset is registered and able to make calls on the network The IsatPhone Pro will also indicate Inmarsat in the top left corner of the screen display The handset and docking station turn s OFF every 20minutes Ensure the Ignition Accessories wire is connected to power If this is not connected or connected to ground the docking station will go into sleep mode after 20 minutes by default No power on IsatDock
26. n Wall mounted cradle position The mounting clip can be slid out and reversed producing a protruding point that the Privacy handset rests upon For a wall mounted docking station this retains the privacy handset and the springless cup has enough height to allow the handset to rise up off the clip and out of the mounting cup 2 Spring Cup Heavy duty use cup In harsh environments the Privacy handset is actively retained in the mounting cup This is achieved by using the spring mounting cup To remove the handset from the cup the phone is lifted up against the pressure of the spring until it clears the lower mounting pip and can be removed from the docking station 4 Access to Rear Connector Bay For the IsatDock PRO the external cable interfaces are at the rear of the docking station The cover panel creates the IP rating for the electrical interface and retains the cables in their respective channels The cover panel is fixed in place by 7 screws IsatDock PRO Installation amp User Manual a USB Data Interface b Alert loop connection NOT IN USE c RJ11 POTS interface d DC power and accessory input e RJ9 Privacy handset 19 5 Connect RJ11 POTS Interface Any standard analogue POTS Telephone POTS Plain Old Telephone Service is supported by the IsatDock PRO It supplies powe
27. nna Cable Kits for Active Antennas IsatPhone Pro firmware upgrade if required L 1x10 32V DC Power Cable ISD932 6m cable kit Active ISD933 13m cable kit Active L 2x Handset Locking Keys ISD934 18m cable kit Active ISD935 31m cable kit Active C 1xWall Mounting plate Passive Antennas L User Manual amp Quick Start Guide ISD700 Directional Fixed Antenna Passive IsatDock Management System IDMS Antenna Cable Kits for Passive Antennas is available for download from ISD936 10m cable kit Passive http www beamcommunications com 1SD937 20m cable kit Passive support isatdock IDMS Additional Accessories ISD955 Privacy Handset ISD950 110 240v AC plug pack RST055 UPS Battery Pack See your service provider for pricing and availability of these quality BEAM accessories CONTENTS Inmarsat IsatDock PRO Part Number About Beam Communications Conventions in this Manual Terminology Package Contents Optional Accessories Additional Information Alert Tracking Other Resources Available Online Safety Information Safety Inmarsat Transceiver IsatPhone Pro IsatDock FCC Information Electronic Devices Pacemakers Other Medical Devices Vehicles Posted Facilities Aircraft Vehicles Equipped with an Air Bag IsatDock PRO Key Features Tracking Alert Monitoring LeoTRAK Oline Global Tracking Portal Equipment Overview Installation Guidelines Routing Cables for vehicle installations Guidelines
28. number dialed N A ga Up Down In a Call Increase decrease volume on the internal hardware or privacy Audio will sound louder quieter in privacy handset with each press OR handset Out of Call Increase decrease volume of incoming ring tone on the A beep will sound indicating the increased decreased ring tone volume internal hardware speaker P Mute In a Call BA 1 second Mute the microphone uplink on the privacy handset LED turns RED Muted LED turns OFF Not muted LED flashing Yellow RJ11 POTS in use Brightness Out of Call AX Ba dual button Enter LED brightness change mode Press UP and DOWN PE i i simultaneous arrows to vary intensity Mode will automatically exit after 5 All LED s will change to WHITE and a single beep will sound when entering press seconds after the last button press brightness change mode 1 second A short double beep will sound when exiting change mode Speakerphone Ina Call press ON OFF LED turns OFF Speakerphone mode not active 28 c S BEAM IsatDock PRO Buttons LED lights REDIAL GREEN RED YELLOW N A N A N A N A MUTE GREEN RED YELLOW ON N A Outgoing audio is N A muted FLASHING N A N A POTS RJ11 in use LED STATUS GREEN RED YELLOW ON Handset registered and Handset not registered N A able to make a call no signal and cannot make or receive calls FLASHING Call in Progress N A N A ALTERNATING Error detected in communicating with IsatPhone N A
29. oreign metal objects or debris in the system If debris enters into the system please return to factory for service A WARNING DO NOT open equipment There are no user serviceable parts inside Ifa DC power supply is to be used its output must comply with the Safety Extra Low Voltage SELV requirements of IEC60950 All connectors must only be connected to equipment ports which comply with the Safety Extra Low Voltage SELV requirements of IEC60950 POTENTIALLY EXPLOSIVE ATMOSPHERES Turn your phone OFF and DO NOT remove your battery or remove the IsatPhone Pro handset from the cradle when you are in any area with a potentially explosive atmosphere Obey all signs and instructions Sparks from your battery in such areas could cause an explosion or fire resulting in bodily injury or even death Areas with a potentially explosive atmosphere are often but not always clearly marked They include but are not limited to fuelling areas such as gasoline stations below deck on boats fuel or chemical transfer or storage facilities areas where fuel odors are present for example if a gas propane leak occurs in a car or home x areas where the air contains chemicals or particles such as grain dust or metal powders x any other area where you normally would be advised to turn off your vehicle engine c lt S BEAM Safety Inmarsat Transceiver IsatPhone Pro Your handset is a low powe
30. r radio transmitter and receiver When it is ON it receives and also sends out radio frequency RF signals NOTE Refer to Inmarsat IsatPhone Pro Manual for additional Information The Inmarsat IsatPhone Pro handset has an in built transceiver which is designed to be used with an external antenna This antenna transmits RF energy The Inmarsat antenna fitted via an extension coaxial cable to the cradle must be located more than gt 0 55 meters from the human body person when in operation International agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy These standards are based on extensive scientific review by scientists engineers and physicians from universities government health agencies and industry groups They review the available body of research to develop ANSI standard These ANSI standards are reviewed regularly for research development International Commission on Non lonizing Radiation Protection ICNIRP 1996 Verband Deutscher Elektrotechniker VDE DIN 0848 United States Federal Commission Radio Frequency Exposure Guidelines 1996 National Radiological Protection Board of the United Kingdom GS 11 1988 American National Standards Institute ANSI IEEE C95 1 1992 Do not operate your satellite telephone when a person is within 0 55 meters of the antenna A person or object within 0 55 meters of the antenna could impair
31. r to the analogue phone as well as ring dial and busy tones Route the telephone cabling up to 600m from the analogue phone Mount the analogue phone if required and plug the RJ11 cable into the IsatDock PRO RJ11 port RJ11 port See section 4 on page 19 6 USB Port Connection IsatDock PRO has a micro USB Data Port for programming interface to enable upgrading of the Docking station firmware USB Data Port See section 4 on page 19 xi 20 A NOTE Data services scheduled to be available Q1 2011 lt gt BEAM 7 Connecting Power to the Dock The Dock can be powered from the supplied AC Plug pack or connect to an external 10 32V DC power supply ISD950 AC Plug Pack Installation For installation using ISD950 110 240 AC plug pack connect the 4 way Microfit connector from the plug pack to the 4 way power connector on the rear of the IsatDock PRO In this configuration the ignition accessory status is always ON DC Power Source Installation ra YELLOW RED BLACK The DC power cable has three wires RED BLACK and YELLOW The RED and BLACK wires are used for the power connection while the YELLOW wire can be connected to a vessels RED Vin 10 to 32VDC accessories ignition or other similar circuits to control the ON OFF status of the IlsatDock PRO in synchronization with a vessels operation By default the IsatDock PRO will stay on for 20 minutes after this input YELLOW
32. sponsibility for any invoiced goods or services that are not covered by a BEAM Communications written purchase order Under no circumstances does BEAM Communications agree to pay for labour or other related expenses associated with the troubleshooting and or repair of our product without prior specific written authorization Information in our descriptive literature is based on product specifications that are current at the time of publication Product specifications designs and descriptive literature are subject to change as improvements are introduced Although we announce changes as they occur we cannot guarantee notification to every Customer BEAM Communications warrants delivered product to conform to the most current specifications designs and descriptive literature This warranty policy may be expanded or limited for particular categories of products or Customers by information sheets published as deemed appropriate by BEAM Communications The warranty for third party Products is that of the third party and not BEAM warranty BEAM Communications 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Tel 61 3 8588 4500 Fax 61 3 9560 9055 Web www beamcommunications com Info info beamcommunications com Support support beamcommunications com lt N gt BEAM www beamcommunications com PART USRMAN006101
33. te signal may become obstructed such as buildings bridges tunnels larger vehicles Check the antenna connection Ensure the antenna cable has not been damaged Ensure that only approved antenna cable has been used Refer to Antenna Install Guide on Beam website support IsatDock PRO Installation amp User Manual 33 Beam Warranty Conditions BEAM Communications gives this express warranty along with extended warranty endorsements where applicable in lieu of all other warranties express or implied including without limitation warranties of merchantability and fitness for a particular purpose This constitutes our sole warranty and obligation with regard to our products as well as the Customer s sole remedy BEAM Communications expressly disclaims all liability and responsibility for any special indirect or consequential damages or any further loss of any kind whatsoever resulting from the use of our product s The Customer s sole and exclusive remedy and the limit of BEAM liability for any loss whatsoever shall not exceed the purchase price paid by the Customer for the product to which a claim is made All products manufactured by BEAM Communications are warranted to be free from defects in material and workmanship in accordance with and subject to the following terms and conditions 1 This warranty is limited to the original Customer only It cannot be transferred or assigned to third parties unl
34. uipment lt gt BEAM Electronic Devices Most modern electronic equipment is shielded from RF signals However certain equipment may not be shielded against the RF signals from your wireless phone Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six inches 6 be maintained between a wireless phone s antenna and a pacemaker to avoid potential interference with the pacemaker These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research Persons with pacemakers Should ALWAYS keep the phone more than six inches from their pacemaker when phone is turned ON Should turn the phone OFF immediately if you have any reason to suspect interference is taking place Other Medical Devices If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to assist you in obtaining this information Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles Check with the manufacturer or its representative regarding your vehicle You
35. wire is switched off If a call is in progress while this occurs the IsatDock PRO will stay on for 20 minutes after the call is terminated Please follow the steps below to connect the DC power cable to the vehicle battery power and the IsatDock PRO 1 Route the wire end of the DC power cable to the connection point 2 Connect the BLACK wire to the negative terminal of the battery 10A fuse recommended or the vehicle chassis if negatively grounded chassis 3 Connect the RED wire to the positive terminal of the battery It is recommended to add the 5A fuse between them supplied To Battery Positive Terminal f __ BLACK YELLOW IGN Ignition Accessory 5A Fuse recommended OV Power Ground To Negative Terminal or chassis To ACC switched power 1A Fuse recommended IsatDock PRO Installation amp User Manual 4 Connect the YELLOW wire to the vehicle accessory power If the accessory power is unavailable this may be connected to a vehicle ignition voltage It is recommended to add a 1A fuse between them The accessory wire enables the IsatDock PRO to turn on and off as the vehicle key is enabled or disabled If this function is not required the YELLOW wire MUST be connected to the RED wire Connect the 4 way Microfit connector on the DC power cable to the 4 way power connector on the rear cable loom of the IsatDock PRO 21 8 Cable Routing The IsatDock provides thr
36. y lock ON Oo hw IsatPhone Eject Button 9 IsatPhone Pro not included 10 Function Buttons 11 STATUS Indication Light 12 Back Panel Connectors 4 a USB Data Interface c RJ11 POTS interface d DC power and accessory input e RJ9 Privacy handset IsatDock PRO Installation amp User Manual 1stallation This guide outlines the process for installing the IsatDock PRO in conjunction with an Inmarsat IsatPhone Pro handset This kit must not be used with any other device other than the Inmarsat IsatPhone Pro handset Only qualified personnel should install communication equipment Ensure that the units are protected from dirt and moisture Select an area to mount components where there is no interference with space Ensure that each mounting surface is strong enough to support the component being mounted to prevent the component from loosening over time Mount all components securely to prevent shifting that could cause injury or could interfere with safe vehicle operation Always use the supplied mounting hardware Leave space around the units to allow cooling and ensure there are adequate clearance for cables Ensure the units can be easily removed Routing Cables Route cables so they are protected from pinching sharp edges and crushing Use grommets wherever a cable must pass through a hole in a metal panel Keep all in line connectors accessible For an extra clean
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