TouchPoint User Manual
Contents
1. 2012 ICRTouch LLP 73 TouchPoint User Manual 9 4 FloorPlan If the floor plan area is larger than the dialog then the area can be scrolled by dragging it around The up and down arrows allow you to select the floorplan level you require Open Performs the reguested operation on the selected table for example sends the current sale to that table Cancel Closes the floorplan Number Allows you to open a table by number rather than selecting one from the graphical image 2012 ICRTouch LLP PocketTouch 74 9 5 Item List Dialog When there are more items in the list than can be shown on screen then it is possible to drag the list of items up and down in order to access the rest 2012 ICRTouch LLP TouchKitchen TouchKitchen 76 10 TouchKitchen 10 1 Overview TouchKitchen is a graphical display for the kitchen eliminating the need for paper printouts or hand written tickets Orders are displayed in order and a chefs summery window can also be displayed showing a consolidation of all orders TABLE NO 6 _ Starters 1 Soup Of The Day 1 Garlic Mushrooms TABLE NO 12 TABLE NO 18 ORDER NO 13 ORDER No 15 MrJones 01 207 LOCATION 1 00 11 Desserts Desserts 1 Sorbet 1 Chocolate Brownie Mains 1 Ice Cream 1 Praline Torte 1 Halibut 1 Praline Torte Andy Gei 000035 FINISH2. 2012 ICRTouch LLP Introduction Dealer installation notes 2012 ICRTouch LLP TouchPoint User Manual 1 3 General Operation Sales Functions Signing onto the Till Enter your clerk number and press the SIGN ON button or if you are using the secure iButton method to sign on then press your iButton against the receiver If are already in the middle of a sale then these items will appear on the screen the current subtotal will also appear at the bottom of the reg window If you are currently in the middle of a sale on any other terminal in the network then your sale will float across Some functions can only be performed by a manager the manager clerk number ibutton should be used to sign on at this time as above Your clerk can be signed off by entering 0 and pressing the SIGN ON button or by pressing the SIGN OFF button Ringing in Multiple Items Enter the quantity of the item that you want to sell press the multiply button X then press or scan the item that you want to ring in Calculating Change If you enter the amount that has been tendered before you press the CASH button then the change for that sale will be calculated and shown on the display Eg entering 500 and pressing CASH will show you the change due if someone had paid with a 5 note Pressing the preset tender buttons 5 amp 10 will automatically cash the sale off as if that were the amou
3. o GE ae 0 Repeat as above to resize more keys Once complete press the X key to Exit O fv BEE 2012 ICRTouch LLP Pocket Touch 67 TouchPoint User Manual 9 1 PocketTouch Overview PocketTouch Wireless Waiter Pad software Lightweight handheld COLOUR touch screen using Windows Mobile operating system Pocket PC Speeds up service Orders are automatically transmitted via the latest RF technology to the relevant kitchen and bar printers Reduces incorrect or illegible orders Increases customer spend Developed by ICR which means an unegualled level of integration with the rest of the EPOS system Advantages of PocketTouch More time Service specialists are able to remain just where they are needed most with the guests The result is less wasted effort no crowding around a terminal and more time to take orders generate sales and help customers More turnover Time savings mean that waiters serve more people and pay more attention to guests Projected over the whole year individual diners having an extra item or beverage makes a huge difference sales increases of at least 10 percent are the norm What s more incorrect and missed orders become a thing of the past More customer satisfaction Word soon gets around that guests prefer establishments that use PocketTouch Orders are served faster there s no waiting for the bill and guests simply enjoy good f
4. Monthly Reports This shows a list of all period 3 reports they need not be monthly they print from when they were last reset 2012 ICRTouch LLP Management Utilities Management Utilities 32 6 1 Management Utilities Inline Functions In the inline functions menu there are various options IRC Initialise This will check for the presence of all terminals on the network and determine which terminal is the check tracking master time and attendance master and customer master This operation only needs to be performed on one terminal as this terminal will then inform all other connected terminals This operation should be performed where any change is made to the network configuration e g adding a terminal or removing a terminal Check Busy Reset amp Table Busy Reset This option should only be used by an TouchPoint authorised dealer Incorrect use can cause sales data corruption Clerk Busy Reset This option should only be used by an TouchPoint authorised dealer Send Stock Counter Updates the other tills in the system with the stock counter from this one Clerk Chk Table transfer Transfers all the check and tables owned by one clerk to another Resync Bill Lodging Resends the Bill Lodging file down to Commidea ILink Send Check file to Backup Only available on the check tracking master this option allows the check file to be synchronised into the check backup master Please consult
5. aus ICRTOUCH ENHANCE YOUR BUSINESS TouchPoint User Manual Table of Contents Part BoD Part Il 1 2 Part Ill 1 2 Part IV 1 2 3 Part V 1 Part VI BoD Part VII Part VIII ON Ga R WN Introduction TouchPoint User Guide ss System Information ss General Operation sine Error Codes 222 ann Clerks Signing on e DI Clerk Interrupt and Floating Clerks uunsunssnannnnnnnnnnnnnnnnnnnnnannnnnnnn Checks and Tables CheckS Ann Ee EIERE Receipt Bill and KP Printing Receipt Printing rreunnssnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn SARKA nenn Bill Printing 2 22 22 EE Kitchen Printing 4 22 204 tous aan soda aiv CES ode ess ENEE EEGEN Reporting ARA A Management Utilities Inline Functions AAA A Change price level ooo ile Glerk F nctions 3 Edit FIoorplah geess gege Examination of Net and Gross Totalizors Programming Setting Date amp Time uunnsusnannnnnonnunnannnnnnnnnnnnnnnannnnnnnnnnnnnnnannnnnannnnnn Price e DT Description Changes omic Creating new products nement Creating PLU list boxes sine Clerk name programming sine Clerk permissions programming ses Clerk mode control programming ses Clerk Button programming nee 2012 ICRTouch LLP Contents Il 10 Assigning a product to the screen ss EE EE EE EE EE Rn Ran 59 Changing button colour e
6. TouchPoint User Manual Send to Table Opens the floor plan dialog so that the current sale can be sent to a table Print Bill Opens up the floor plan dialog and prints a bill for the selected table Order Side Bar When the order side bar is called up the registration is opened in full screen mode If there are more items in the registration window than can be shown on screen the window can be scrolled by dragging it up and down Add Item Increases the quantity by 1 on the selected item Subtract Item Decreases the quantity by 1 on the selected item It the item s quantity is 1 then the item is removed Line Correct Removes a whole line from the registration window regardless of it s quantity Toggle Price Used to toggle between 1st 2nd and 3rd prices for example halves and doubles Multiply Allows a quantity to be set against the selected item Miscellaneous Side Bar Message to Kitchen Pops up a keyboard to allow a custom message to be sent to the kitchen Preset Message to Kitchen Allows the user to select from one of a range or preset messages that can be sent to the kitchen Hand Written Message to the Kitchen Pops up the handwriting dialog allowing the user to scribe a message that is printed on the kitchen printer Discount Applies a percentage discount to the current sale 2012 ICRTouch LLP Rocket Touch Discount Amount Applies an amount discount to the current sale 72
7. Day 1 Potted Shrimps 1 Garlic Mushrooms 1 Soup Of The Day Mains Mains 1 Garlic Mushrooms 1 Sirloin 1 Puff Pastry Tart 1 Halibut Medium 1 Gammon 1 Lamb 1 Gammon Ardy IDA 000038 1351 1 Potted Shrimps 1 Sirloin 1 Medium 2 Gammon 2 Praline Torte 1 Puff Pastry Tart Andy DM 1 Chocolate Brownle KO PRO PO 2012 ICRTouch LLP TouchKitchen Orders can be stored away from the main screen to be recalled later e IN TABLE NO 6 ORDER NO 11 03 58 TABLE NO 17 ORDER NO 14 LOCATION 1 023 Starters 1 Soup Of The Day o Mains 1 Garlic Mushrooms 1 Halibut Mains FINISH 1 Lamb 1 Puff Pastry Tart Andy Oe 020005 na 1 Gammon fary TABLE NO 18 ORDER HO 15 LOCATION I IDW TABLE NO 16 ORDER NO 12 0335 Starters 1 Garlic Mushrooms RECALL 02 10 1 Potted Shrimps Desserts Soup Of The Da Mains 1 Chocolate Brownie Garic Mince 1 Sirloin 1 Praline Torte Halibut Medium Andy II 000039 1352 Lamb 1 Gammon Potted Shrimps Sirloin 1 Medium Gammon Praline Torte Puff Pastry Tart Andy DM Chocolate Brownle I 9 94 2012 ICRTouch LLP 79 TouchPoint User Manual Orders can be configured to alert you on a time basis if an orders is left over a preset amount of time it will change colour to alert the kitchen staff if it is left further it
8. EXPORT When you have finished press Exit The original Table will be stored away New Balanced with the items you selected now in audit window as an active sale which you can pay off or store away by transferring to a new Table or a check 2012 ICRTouch LLP 23 TouchPoint User Manual Printing a Bill Sign on Press the table key then select the table the bill is reguired for Press the bill key TABLE NO 12 ITEMS 10 TOTAL 58 75 COVERS 0 ICRTouch OPENED BY Karlene BILL PRINTED NO LOCATION 1 Open Split Bill Slip An itemised sub total bill will be printed out the Table stored away amp the button will turn Blue Buttons in the Left Hand corner of Table Plan Screen OPEN Opens Table INFO Displays Table Information BILL Prints the DUTCH Divides amp Prints Bills TRNSF Used to transfer and open Sale or Chek Table to a Table SPLIT Splits the Table into two screens SLIP Prints bill on optional slip printer EXIT Exits Floor Plan Arrow Buttons Used to move to other Floor Plans Max of 10 Table Reservation Deposits Time reserved before booking Etc see your dealer Sign on amp Press Table Reservation Button 2012 ICRTouch LLP Checks and Tables 24 Select Table on left hand side then press new reservation Enter booking time Duration Enter number of Guests Covers Enter Booking Reference customers Name Press Close to finish An R will ap
9. NO PLU SELECTED ITEM 9 NO PLU SELECTED ITEM 10 NO PLU SELECTED ITEM 11 NO PLU SELECTED ITEM 12 NO PLU SELECTED ITEM 13 NO PLU SELECTED If you are creating a new list type a title in the descriptor field press enter Continue as below The above example is of a list that was already created To add a new product to the bottom of 2012 ICRTouch LLP 51 TouchPoint User Manual the list arrow down to item 6 the next free record and press enter Descriptor ITEM 1 ITEM 2 ITEM 3 List PLU E E E 4 5 6 7 8 9 TOPPINGS CHEDDAR TOPPING COTTACE PHEESE TOPPI PLU H o No PLU Wa HEINKEN FOSTERS LONDON PRIDE FLOWERS BODDYS WHITBTD BEST SCRMPY JACK BLKTHRN CIDER GUINESS A list of all PLU s will now be displayed arrow down to the product you want to add and press OK Continue until all products have been added Press ESC If more Lists are to be modified repeat as above Else press EXIT 2012 ICRTouch LLP Programming 52 8 6 Clerk name programming To change clerk names within TouchPoint First you will need to goto the home mode screen from here you can select programming for clerk name changes select program 2 Text Programming 1 PLU Descriptor 2 Clerk Names Scroling Messages 3 4 Logos 5 Error Message 1 6 T Error Message 2 Fixed Character 1 8 Fixed Character 2 Select option 2 Clerk Names a
10. bread Do not print on receipts or bills Stops Printing on receipts and bills PLU is Weight PLU Used for Kilos amp Grams Allow Manual weight entry Used for Kilos amp Grams Prompt with picture A picture JPEG can appear on the screen Single item sale If selected the sale will be Cashed off Set menu premium item uses 3rd Used in conjunction with set menus see your dealer Quantity of 1st Price This is where the unit quantity is set for the main selling price normally 1 00 Quantity of 2nd Price This is where the unit quantity is set for the 2nd selling price normally if used for a half pint price this would be 0 50 Quantity of 3rd PriceThis is where the unit quantity is set for the 3rd selling price normally if used for doubles this would be 2 00 Print in Red on KP Prints product to kitchen in red if using a two colour matrix printer or white on a black background if using a thermal printer Print to KP1 Sends this product to kitchen printer 1 Print to KP2 Sends this product to kitchen printer 2 Print to KP3 Sends this product to kitchen printer 3 Print to KP4 Sends this product to kitchen printer 4 Print to KP5 Sends this product to kitchen printer 5 Print to KP6 Sends this product to kitchen printer 6 Print to KP7 Sends this product to kitchen printer 7 Print to KP8 Sends this product to kitchen printer 8 2012 ICRTouch LLP Programming 48 Print to KV1 Sends this product to kitchen Video
11. button Switching the Receipt On Off Press the RECEIPT ON OFF button to toggle the receipt between on amp off there is a little icon that is a printer in the bottom left hand side of the screen that indicates if the receipt is on or not If the receipt is on then a receipt will be issued at the end of every sale The state of the receipt switch has no effect on any kitchen printer orders Correcting Mistakes Correcting Items from Within a Sale You can correct the last item registered by pressing the ERROR CORRECT button To correct an item from higher up in the list you can scroll up to that item using the arrow keys and then remove it by pressing ERROR CORRECT Cancelling a Whole Sale The whole of the current transaction can be cancelled out by pressing the CANCEL button then answering YES to CANCEL OK Refunding Items Single items can be refunded by pressing the REFUND button then pressing the item that is to be To Refund a whole sale its easier go into Refund Mode Press the HOME MODE button then press the REFUND MODE button the till will appear the same as if it is in normal sales mode however any items rung in at this point will be removed from the totals You are only permitted to do one refund sale at a time this is to prevent the till be left in REFUND MODE If you need to do any refund then go back to HOME MODE then back to REFUND MODE again To go back to normal sales mode press the HOME MODE button then pre
12. of PGM Mode Texts YES Alow Use of PGM Mode Al Programming YES Alow Use of PGM Mode Keyboard YES Alow Use of PGM Mode System Mode NO Alow Use of PGM Mode PGM Reads YES Here you can use the enter key to toggle between YES and NO to allow or prohibit modes Once selection is complete press ESC If more operators are to be set repeat as above Else press exit 2012 ICRTouch LLP 57 TouchPoint User Manual 8 9 Clerk iButton programming To program clerk iButton s within TouchPoint First you will need to goto the home mode screen from here you can select programming for clerk Ibutton programming select program 3 Press Enter on number 3 Clerk Al Programming 1 PLU 2 System Programming 3 Clerk 4 Function Keys o Customers Press enter on option 4 clerk ibutton Clerk 1 Gerk Feature 2 Cerk Operation 3 Mode Control 4 5 Cerk Detal 1 6 Clerk Detail 2 7 Cerk by Range 8 Employee Job 9 Employee Shift Use the arrow keys to select the operator to be assigned a key 2012 ICRTouch LLP Programming Clerk iButton 1 ANDREW 2 EDMUND 4 GAZER 5 NINA 6 DAVE 7 CLERK 7 8 CLERK 8 9 CLERK 9 Press enter Touch iButton key onto reader Clerk iButton Clerk iButton No Please Press iButton 58 Press escape If more operators are to be set repeat as above Else press exit 2012 ICRTouch LLP 59 To
13. own floorplan 2012 ICRTouch LLP Management Utilities 36 2 Round Table Flat Square Table 4 Flat Round Table Classic Square Table 3 Classic Round Table TABLE NO 1 815 y488 w147 h120 Shape Seats Move Delete Number Selecting a table and pressing the Seat button will allow you to specify the number of seats there are per table 2012 ICRTouch LLP 37 TouchPoint User Manual Number of Seals Shape Seats Move Delete Number Tables can also be moved by pressing a table then dragging it to the desired position to suit your own floor plan Pressing the exit button willtake you back to manager functions 2012 ICRTouch LLP Examination of Net and Gross Totalizors Part 39 TouchPoint User Manual 7 Examination of Net and Gross Totalizors The sales totalizors of TouchPoint fall loosely into 2 categories those that are net and those that are gross They are calculated at different times during a sale sometimes across different terminals in the case of floating clerks and centralised checks and sometimes across different sales in the case of check tracking This can cause apparent differences in these 2 types of totalizors Gross totalizors Gross totalizors are calculated as items are rung into the till Gross Sales Department totals PLU Group totals and PLU totals are all gross totalizors These are calculated at the
14. report you are asked Are You Sure Z Reset YES or NO This is a safeguard should there have been a printer problem you can say NO and then print the report again once you have sorted out the printer End of Day Select X MODE or Z MODE 8 press the END OF DAY REPORT button Open Checks Tables Select X MODE press the OPEN CHEKS button PLU Sales Stock takers report Select X MODE or Z MODE 8 press the STOCK SALES REPORT button you may be asked for a PIN Number default1234 Electronic Journal Print Out Select X or Z MODE and press journal by date time then enter a date or press ESC This will print out all transactions on this touchsreen Or press Journal Backwards this will print out from the current point going back Journal by Clerk Press the journal by clerk button and select a clerk Number date and time this will print the journal out for all transactions for this clerk To Erase the Electronic Journal The journal can be erased by going into Z MODE and pressing the JOURNAL RESET ONLY button see your dealer All of the reports for the tills can be found in the drop down windows at the top of the screen see your dealer Batch Report These are preset reports which are a list of reports strung together to appear as one report Daily Reports This shows a list of all daily period 1 reports Weekly Reports This shows a list of all period 2 reports they need not be weekly they print from when they were last reset
15. up and Page down arrows A receipt can be reprinted for one of these sales by pressing the printer icon whilst you are viewing that sale You can leave viewing past sales by pressing the ESC button View Open Checks You can view and open the current checks amp tables on the screen in a list useful to see what checks tabs are running when you start a shift again this is a security issue so authority to view or open cheks tables is decided with each clerks programming Ringing in Miscellaneous Items Miscellaneous items can be rung in by typing in the value of the item then pressing the misc button Ringing in Items from Within a Drop Down Window Some buttons on the keyboard may be a window containing a list of up to 50 items Pressing these uttons will bring up their list of items The window can be scrolled up and down using the arrow keys and an item selected by pressing enter Pressing ESC will leave the window without registering an item Enter the number of the item before pressing the window button will register the item in that window without calling up the window Some windows may be set to be stay down in which case they will remain on the screen until the ESC button is pressed many items can be registered in this way If a multiplication is set before entering the window then that multiplication will carry through Opening the Drawer In order to open the drawer without making a sale sign on to the till and press the NO SALE
16. will start to flash ete RE by AER TABLE NO 6 ORDER MO 11 05 12 Mains 1 Halibut 1 Lamb Andy Det 000005 1740 TABLE NO 18 ORDER NO 15 LOCATION 1 Desserts FINISH RECALL 1 Chocolate Brownie 1 Halibut 1 Praline Torte 1 Lamb Andy Del 000139 1352 2 Praline Torte 1 Chocolate Brownie 13 55 2012 ICRTouch LLP Other products from ICRTouch 81 TouchPoint User Manual 11 Other products from ICRTouch 11 1 TouchOffice E TouchOffice Office Management Software Easily handles the Enhance Your complex tasks of monitoring your B SI d BSS sales and stock lines www icrtouch com aus ICRTOUCH Ki gt NY ENHANCE YOUR BUSINESS 2012 ICRTouch LLP Other products from ICRTouch 11 2 TouchOfficeWeb D TouchOfficeWeb 82 aus ICRTOUCH ENHANCE YOUR BUSINESS 2012 ICRTouch LLP 83 TouchPoint User Manual 11 3 PocketTouch www icrtouch com Di CRTOUCH ENHANCE YOUR BUSINESS 2012 ICRTouch LLP Other products from ICRTouch 84 11 4 TouchLoyalty www icrtouch com ass ICRTOUCH x i v ENHANCE YOUR BUSINESS 2012 ICRTouch LLP 85 TouchPoint User Manual 11 5 TouchKitchen 4 TouchKitchen I ROLI 1 ICR imina WBP ENHANCE YOUR BUSINESS 2012 ICRTouch LLP Notes 87 TouchPoint U
17. you dealer as to the correct operation of this feature Switch to backup Master Only available on the check tracking backup master this instructs the system to switch control over to that unit Please consult you dealer as to the correct operation of this feature 2012 ICRTouch LLP 33 TouchPoint User Manual 6 2 Change price level This allows you to manually change the current price level The current price level is displayed in the top right hand corner of the screen A 2012 ICRTouch LLP Management Utilities 6 3 Clerk Functions Clear Auto Clerk Buttons This will reset all of the auto clerk buttons back to sign on buttons Program lbuttons This allows you to assign ibuttons to a clerk from within manager mode Manage Biometrics Galls up the background biometrics application for configuration see dealer 34 2012 ICRTouch LLP 35 TouchPoint User Manual 6 4 Edit Floorplan From here you can add remove re number enlarge and shrink tables on your graphical floorplans In the top right hand of the screen you can use the arrows to edit each floor plan gt v A X Pressing the Add button will add another table on the floorplan TABLE NO 17 x10 y10 w91 h91 Shape Seats Move To delete a table highlight the table you want to delete and press the delete button The shape of the table can also be changed to suit your
18. 0 3rd Price 0 00 Each product can have upto 9 different prices these can be used for and each price having 3 sub price levels 1st Price This would be the normal selling price for the item 2nd Price This would normally be used in a hospitallity enviroment for the half pint price 3rd Price This would normally be used in a hospitallity enviroment for the double spirit price To change a price use the arrow keys to locate the price you wich to change then type in the new price and press enter Press ESC to return to the list of products to make more changes when complete press EXIT 2012 ICRTouch LLP Programming 44 8 3 Description Changes To change descriptions within TouchPoint First you will need to goto the home mode screen from here you can select programming for description changes select program 2 Text Programming 1 PLU Descriptor Gerk Names 2 3 Scroling Messages 4 Logos 5 Error Message 1 6 Error Message 2 7 Fixed Character 1 8 Fixed Character 2 Select option 1 PLU Descriptor and press enter You will now see a list of all the products that are stored in your system Use the arrow keys to locate the product you wich to change the descriprion of If you know the products number you can type it and the cursor will jump to that product or if you press the 123 button this willchange to ABC the list of products will now appear in alphabetical order if you type th
19. 1 Print to KV2 Sends this product to kitchen Video 2 KP Category Links the product to a category kitchen printers can sort there orders by category Selective Itemizer 1 Used to include omit the product from discounts premiums customer offers etc see dealer Selective Itemizer 2 Selective Itemizer 3 Selective Itemizer 4 Selective Itemizer 5 Commission 1 Used in conjustion with clerk programming to specify if a operator receives commission on the sale of this product Commission 2 Commission 3 Commission 4 Prompt for customer verification 1 When set to yes a dialogue box will appear on screen when this product is sold with a predetermined message the operator must answer yes for the product to be sold ie Is Customer over 18 answering no will prevent the product being sold The mesage displayed can be set in Program 2 Fixed character 2 fixed character 76 77 Prompt for customer verification 2 As above but with a different message Generate Range Servant ball dispencer code Used in driving ranges to dispence golf balls see dealer Enable SEL printing Enables TouchPoint to print shelf edge labels to your receipt or a specific printer see dealer When you have finished programming your product you can either press the ESC button to go back to the product list or you can press the NEXT or PREV button to go on to the next PLU Pressing the Lock button will keep you in the same field Once you have created a prod
20. 1 Lamb Andy i 000037 Andy Det 000095 1740 TABLE NO 16 ORDER NO 12 01 34 TABLE NO 17 ORDER HO 14 LOCATION 1 0039 Starters Starters RECALL 1 Garlic Mushrooms 1 Soup Of The Day 1 Potted Shrimps 1 Garlic Mushrooms Soup Of The Day Mains Mains Garlic Mushrooms 1 Sirloin 1 Puff Pastry Tart Halibut Medium 1 Gammon Lamb 1 Gammon Andy IDA 000038 1351 Potted Shrimps be wi Sirloin 3 1 Medium Gammon Sorbet Ice Cream Praline Torte Puff Pastry Tart Chocolate Brownle 2012 ICRTouch LLP TouchPoint User Manual Orders are displayed on a touch screen in the kitchen orders can be moved around the screen restacked and reordered simply by dragging them As dishes are prepared they can be marked as complete on the ticket by selecting EDIT then touching the item TABLE NO 6 ORDER MO 11 03 24 TABLE NO 12 ORDER NO 13 MrJones 02 47 TABLE NO 18 ORDER NO 15 LOCATION 1 01 33 Desserts Desserts Ga Sorbet 11 Chocolate Brownie Mains 1 ice ream 1 Praline Torte 1 Halibut 1 Praline Torte Andy De 000033 ua FINISH 1 Lamb Ariy IEW 000037 Andy Det 000095 1350 TABLE NO 17 ORDER NO 14 LO ANON 1 TABLE NO 16 ROER 2 03 01 02 06 ORDER NO 12 03 01 Starters Starters RECALL 1 Garlic Mushrooms 1 Soup Of The
21. O 12 ITEMS 10 TOTAL 58 75 COVERS 0 ICRTouch OPENED BY Karlene BILL PRINTED NO LOCATION 1 The split table screen will now be displayed TABLE NO 1 CURRENT SALE HEINEKEN EXPORT Subtotal 13 70 Subtotal 0 00 d Select the item to be transferred to the current sale and press the right arrow key 2012 ICRTouch LLP Checks and Tables 16 HEINEKEN EXPORT HEINEKEN EXPORT WHITBRD BEST HEINEKEN EXPORT When you have finished press Exit The original check will be stored away New Balanced with the items you selected now in audit window as an active sale which you can pay off or store away by transferring to a new Table or a check Go Dutch Sign on Enter the check number and press the Go Dutch button Enter the Number of Bills To Pay Cash of a check Sign on Enter check number press check Select open Finalise sale in normal way Cash Cheque Credit Card Etc N B You can always store a check away again by pressing the New Balance button Covers It is an option that the number of covers in entered during the first transaction within a check Correcting items in a check You can remove an item from a check by selecting the item in the audit window amp then using the Error correct button 2012 ICRTouch LLP 17 TouchPoint User Manual Refunding an item from a check Open the check press the refund button amp press the item you wish to refund on the me
22. able then from the floor plan simply press the table then press the bill key this will print a full bill for that table 2012 ICRTouch LLP Receipt Bill and KP Printing 28 4 3 Kitchen Printing Kitchen printers settings would be set up by your dealer When creating new products that would need to go to the kitchen In program 3 PLU PLU refer to Creating new products you will need to specify which KP they need to print to Your dealer can advise you as to where each KP is located ie KP 1 dessert printer KP 2 Mains printer etc 2012 ICRTouch LLP Reporting Reporting 30 5 1 Reporting End of Day Reports X 8 Z Readings For Security reasons only certain clerks are able to do reports End of Day Reports If you are using Checks or Tables you should print out an Open Chek Report before you print out an end of day report This lets you know if you have any Checks Tables that have vet to pay You can then decide whether to pay them off or void them before you do an end of day and close today s business You can keep tabs running if you wish they will carry forward until paid off Press the HOME MODE button then press the END OF DAY button Then select X Mode Reports for Read only reports or Z Mode Reports for Reset Reports can be terminated at any time by pressing the STOP button If you terminate a Z report It will not reset the totals for that report At the end of a Z reset
23. amp Time Set Time Press Enter enter the time in 24 hour format HHMM the press enter again Set Date Press Enter enter the date in the format DDMMYYYY then press enter again When the date or time is changed it is automatically sent to all connected terminals Set System Date and Time Set Date 2012 ICRTouch LLP 43 TouchPoint User Manual 8 2 Price changes To change prices within TouchPoint First you will need to goto the home mode screen from here you can select programming for price changes select program 1 Prices amp Stock 1 PLU Price 2 PLU Price Level Copy 3 Range of PLU Prices 4 Add PLU Stock 5 6 Subtract PLU Stock Set System Date amp Time Select option 1 PLU Price and press enter You will now see a list of all the products that are stored in your system Use the arrow keys to locate the product you wich to change the price of If you know the products number you can type it and the cursor will jump to that product or If you press the 123 button this willchange to ABC the list of products will now appear in alphabetical order if you type the first few letters of the description it will jump to the products that match this description When you have located your product press enter you will now see all pricing information for that product PLU Prices ist Price 1 50 2nd Price 0 00 3rd Price 0 00 1st Price 0 00 2m Price 0 0
24. asier 62 Changing Key SIZE hi ii 64 Part IX PocketTouch 67 1 e TC 67 2 Er Lo 1 une ee ee 68 3 Sidebar F ncti ns 2 run ie se 70 4 Oe e o LC 73 gt Item LISU Dialogue 74 PartX TouchKitchen 76 1 OVervieW E 76 Part XI Other products from ICRTouch 81 1 TouchOflice u naeh 81 2 TOUCROT E E 82 3 POCKetTO0UCN cout P 83 4 TouchlLoyally eessen 200 2 a OE a niet se 84 5 TouchKItehe n ccc ainia E E AR ANN 85 Part XII Notes 87 Te C OM E ns tn na en nana ann nn de a eea EE E Ea 87 2012 ICRTouch LLP Introduction Introduction 4 1 Introduction 1 1 TouchPoint User Guide This operation manual is designed as a general guide as to the day to day running of a touch screen system using ICRTouch TouchPoint software The system software is very flexible and can be set up in many different ways Therefore the operation and functions described in this manual may not be the same as your system For guidance on the more advanced functions of TouchPoint please refer to your dealer supplier 2012 ICRTouch LLP 5 TouchPoint User Manual 1 2 System Information This section should be completed by your dealer supplier Your dealer supplier is Contact telephone number eee eee Contact name Emergency number een System information Terminal make Terminal model number ICRTouch TouchPoint licence number
25. ch as Bread Choice White or Brown Or a list of products such as wines or extras List 6 items enforced zero price When set to yes all products that a in a list box linked to List Box 6 will be sold at a zero value Windows stay until esc If selected means that the list box window remains on the screen until you select esc 2012 ICRTouch LLP 47 TouchPoint User Manual Set menu Used for set menus see your dealer Maintain Stock Do you want this product to keep a stock level Error when minimum stock reached If selected a message will appear in the audit window each time you sell this product below its minimum stock Inhibit sales when below minimum stock If selected you cannot sell below minimum stock Display Stock Quantity on one shot PLU If selected the Stock Countdown number is shown in the bottom L H corner of the PLU button Current stock guantity You can enter the stock here use the decimal point Minimum stock guantity Enter the Minimum stock guantity here use the decimal point Tax Rate Select a Tax Rate from the drop down list Mix amp match Used for Mix amp Match promos see your dealer Enable Zero price Sale Zero Price e g White Bread PLU is Negative Minus Status Enable Preset Override An amount can be typed in i e an open product like MISC High Digit Limit 3 999 PLU is Condiment PLU A condiment PLU will be linked to the previous PLU amp follow the PLU printing etc e g white
26. colour on a key press that key then press the Txt Clr key as above A screen of colours will now be displayed press the reguired colour 2012 ICRTouch LLP 63 TouchPoint User Manual Repeat as above to change more colours Once complete press the X key to exit 2012 ICRTouch LLP Programming 64 8 10 2 Changing key size To change key size within TouchPoint First you will need to goto the home mode screen from here you can select programming to change key sizes select program 4 Your start screen will now be displayed Use the UP arrow key to navigate to the screen you want to change the key size Configuration Dialogue Current Menu Level Up Down Menu Level Exit Draughts Bottles Button Type Button Font Button Colour Text Colour Button Image Edit Button Text Merge amp Split Copy amp Paste Undo amp I Use the down arrow key to go back to a screen Once you have found the appropriate screen press the key you want to increase in size and drag to the next blank key VIEW RFMOTF ka Press the merge key on the Configuration Dialogue this is the linked chain symbol 2012 ICRTouch LLP 65 TouchPoint User Manual o CS moe C Keys can only be merged to another key of the same size To make a key smaller press the key you want to resize then press the un merge key this is the broken chain symbol
27. e number will appear in the bottom left hand corner of the table 8 in the Info box Moving a Bill from one table to another Sign on 8 press Floor Plan Select the floorplan level you reguire using the up down arrow v Ja ox Press the table to be transfered Press open I TABLE NO 12 ITEMS 10 TOTAL 58 75 COVERS 0 ICRTouch OPENED BY Karlene BILL PRINTED NO LOCATION 1 Open Split Bill Slip Press Floor Plan select the table you would like to transfer to then press the Transfer button may prompt for text customers name 2012 ICRTouch LLP EA TouchPoint User Manual TABLE NO 13 ITEMS 10 TOTAL 58 75 COVERS 0 OPENED BY Karlene BILL PRINTED NO LOCATION 1 Transfer Adding one tables bill to another As above Moving a bill from one table to another Splitting a Bill Sign on select floor plan Press the table 8 press the Split Bill button TABLE NO 12 ITEMS 10 TOTAL 58 75 COVERS 0 ICRTouch OPENED BY Karlene BILL PRINTED NO LOCATION 1 The split table screen will now be displayed 2012 ICRTouch LLP Checks and Tables 22 1 HEIHEKEH EXPORT 3 00 1 WHITBRD BEST 1 90 1 SCRUMPY JACK 2 30 1 FOSTERS 2 10 1 1 HEINEKEN le 2 30 BLACKTHRN 2 10 Subtotal 13 70 Subtotal 0 00 Select the item to be transferred to the current sale and press the right arrow key HEINEKEN EXPORT HEINEKEN WHITBRD BEST HEINEKEN
28. e first few letters of the description it will jump to the products that match this description When you have located your product press enter you will now be able to edit the description for that product Type in your new description and press enter Update keyboard text when this is set to yes the new description you have entered will be updated to your keyboard PLU Names Descriptor CAPCHINNO Update Keyboard Text NO Press ESC to return to the list of products to make more changes when complete press EXIT 2012 ICRTouch LLP 45 TouchPoint User Manual 8 4 Creating new products To add new products within TouchPoint First you will need to goto the home mode screen from here you can select programming for adding new products select program 3 Al Programming 2 System Programming 3 Gerk 4 Function Keys 5 Customers Select option 1 PLU and press enter PLU Programming 2 Range PLU 3 Department 4 PLU Group 5 KP Category 6 List PLU 7 Mix 8 Match 8 Reindex PLU File Select option 1 PLU and press enter You will now see a list of all the products that are stored in your system Use the arrow keys to locate the a vacant record 2012 ICRTouch LLP Programming 46 PLU 94 CHOR CHICK 95 SAURK CHICK 96 DUCK 97 LAMB 98 FILET STEAK 99 RIB EYE 100 101 When you have located a vacant record press enter you will now be able t
29. e that allows a manager clerk to take control of the current sale to correct refund items off and hair dressing applications which allows multiple clerks to tend a single customer each acruing commision for the work that they performed 2012 ICRTouch LLP Checks and Tables Checks and Tables 14 3 Checks and Tables 3 1 Checks There are two ways to store a transaction sale using checks Assigning a sale to a check Sign on enter check number and press the check key You may be prompted to enter text for the check if so you can enter the customer name or other details then press enter if no text is reguired press enter Enter sale in normal way Press new balance to store away Transferring to a check Sign on Enter sale in normal way Enter check number and press check transfer Option is available for a gwerty box to appear the first time you use a check this allows you to enter a customer name or code for this tab This will then appear on the screen each time the tab is opened The name can also appear on the receipt and in the kitchen Option available to capture Credit Card details see your dealer To Print the bill for a check Sign on enter check number Press receipt An itemised sub total bill will be printed out and the tab stored away 2012 ICRTouch LLP 15 TouchPoint User Manual Splitting a Bill Sign on Press the table 8 press the Split Bill button TABLE N
30. ew cashier signs on to the till the current active clerk is pushed into a buffer in the background when it can be later recalled To recall the cashiers previous transaction they simply sign onto the terminal as normal Suspend amp Resume Suspend amp Resume keys allow a cashier to effectively interrupt it s own sale and process a second one This is useful for times when the customer has left the tilling area to perhaps get something else the till operator can still continue to process other customers until that customer returns Pressing the Suspend key pushes the current active sale into a buffer in the background allowing the cashier to begin a new sale The sale will stay there until the Resume Key is pressed Only the cashier that owns the suspended sale can resume it Floating Clerks Floating clerks allow cashiers to move their current sale from one terminal to another This process happens automatically when the cashiers signs onto a terminal but they have a sale currently active on another There are times when the clerks sale cannot be floated accross for example if there is a dialog on the screen prompting for cooking instructions or if the clerk is program mode etc Under these conditions the terminal will show the error message Clerk Busy Clerk Change Clerk change is a special function that allows you to change the cashier of the current sale without restarting the sale Common uses for this function are Manager Overid
31. he situation when the check table is noticed next day and cashed off it will have contributed to the net totalizors for that day but not the gross totalizors On the first day all of the gross totalizors will be higher than the net totalizors but on the next it will be the other way around by the same amount This also will occur if temporary tabs are run up by staff and regular customers using checks With both floating clerks and check tracking the 2 types of totalizor will always end up being equal across all tills over a period excluding exceptional circumstances eg power failure in the middle of a sale or Z clearing the check tracking file Discounts Premiums Service Charge etc Any discounts or premium amounts applied will be added subtracted from net totalizors However they will not affect the gross sales totalizor and will only affect PLU PLU Group amp Dept totals when it is a discount premium and the NET Totalizing for PLU s and Depts flag is set in 2012 ICRTouch LLP Examination of Net and Gross Totalizors 40 PGM3 gt Machine Features gt General Feature gt Machine Control 2 Under most circumstances these totals appear in net totalizors but not in gross totalizors The gross and net totalizors will normally be different by any discounts 2012 ICRTouch LLP Programming Programming 42 8 Programming 8 1 Setting Date amp Time Go to Program 1 gt Set system Date
32. hese 2 types of totals as being egual If for any reason this clerk s sale is not cashed off during that day or the till powered down without it being cashed off then the net totals for that sale will not be calculated and may even be carried across to the next day Check Tracking The rules that apply to check tracking are similar to floating clerks When checks are stored only their gross totals are calculated much like if a sale is not cashed off with a clerk The check s net totals will ONLY be calculated when that check is cashed off Many restaurants specify a terminal as being a waiter station and as such used only for ringing items into checks tables they are often not eguipped with a drawer and sales are not cashed off at them X Z reports taken from a till like this will always show very high gross totalizors but little or no net totalizors The other side to this is that there is often a till where bills are paid at but usually not used for ringing items into X Z reports taken from this till will usually show very high net totalizors but little or no gross totalizors However an inline consolidated report for these tills will shows these 2 types of total as being egual Note if checks tables are not cashed off on one day then their net totalizors WILL NOT be calculated This will give a difference on an X Z report of all tills in gross and net totalizors of the value of any check table that has not been chased off To compound t
33. nd press enter You will now see a list of all clerks that are stored in your system Use the arrow keys to locate the clerk you wich to change the name of When you have located the clerk press enter you will now be able to edit the name for that clerk Type in your new description and press enter Gerk Names Descriptor Andy Press ESC to return to the list of clerks to make more changes when complete press EXIT 2012 ICRTouch LLP 53 TouchPoint User Manual 8 7 Clerk permissions programming To change clerk permissions within TouchPoint First you will need to goto the home mode screen from here you can select programming for clerk permissions changes select program 3 Press Enter on option 3 Clerk Al Programming 1 PU 2 System Programming 4 Function Keys 5 Customers Press Enter on option 2 Clerk Operation Clerk 1 Cerk Feature 2 Cerk Operation 3 Mode Control 4 Cerk Button 5 Cerk Detail 1 6 Cerk Detail 2 7 Cerk by Range 8 Employee Job 9 Employee Shift Use the arrow keys to select the operator you want to set permissions for 2012 ICRTouch LLP Programming 54 Clerk iButton 1 ANDREW 2 EDMUND 4 GAZER 5 NINA 6 DAVE D CLERK 7 8 CLERK 8 9 CLERK 9 Press Enter Clerk Operation Alow Use of No Sale YES Alow Use of Item Correct YES Allow Use of Void NO Alow Use of Cancel NO Alow Use of Refund Allow Use of Price Shif
34. nt that had been tendered Partial Tendering is possible whereby you tender an amount less than the value of the sale this would be used in an instance whereby somebody was to pay the bill by using as an example a cheque worth 5 and then paying the rest in cash Suspend and Resume A sale can temporarily be put on hold by pressing the SUSPEND button You can now start a new sale the display will continually flash sale in suspend buffer whilst you are signed on until it is picked up again _ RECEIPT 7 SUSPEND SALE Print When you are ready to finalise the suspended sale press the RESUME button The sale can still be cancelled at this point if it is no longer required Price Enquiry The price of an item can be obtained from the till without ringing it in by pressing the PRICE ENQUIRE button then pressing the item you wish to know the price of Giving Discounts An item can be discounted by ringing in the item then entering the discount rate and pressing the button The whole sale can be discounted by pressing the subtotal button at the end of the sale then 2012 ICRTouch LLP Introduction 8 entering the discount rate and pressing the discount button A 10 discount can be given by entering 10 and pressing the button Viewing and Reprinting your Old Sales Your past sales can be viewed by pressing the VIEW PREVIOUS SALES button then can be scrolled through by pressing the Page
35. nu screen not in the audit window Service Charge see your dealer OPEN CHEK REPORT This report will show you all currently occupied checks tables and the amount outstanding 1 SIGN ON 2 Select END OF DAY 3 Select X MODE 4 Press OPEN CHEK Button 2012 ICRTouch LLP Checks and Tables 18 3 2 Tables Tables amp Floor Plans Table Key Vacant table Occupied Table Table needs attention When a table needs attention it will flash on the floorplan this signifies a preset amount of time passing after the table was last opened allowing you to be sure all table are regulary attended to see dealer for configuration Bill Printed 3 2012 ICRTouch LLP 19 TouchPoint User Manual Opening A Table Sign on 8 press Floor Plan Select the floorplan level you reguire using the up down arrow Select the table you would like from the floorplan THIS TABLE IS FREE A Prompt box will ask you to enter a name for your table i e customers name v E NO 0 ITEMS 0 TOTAL 0 00 d RS 0 SALE FINALISED BILL AVAILABLE YES Open BI Dutch Slip AAMAR Z X C V BIN M ZS Enter sale in normal way Press new balance to store the sale onto the customers table 2012 ICRTouch LLP Checks and Tables 20 Covers It is an option that the number of covers is entered during the first transaction within a Table th
36. o bring up each of the side bars Pressing the same tool bar button again hides the side bar Side Bar Shows a list of available function buttons 2012 ICRTouch LLP 69 TouchPoint User Manual Battery Meter Shows the current battery state Wireless Meter Shows the current wireless signal level note that this is not supported on all hardware platforms 2012 ICRTouch LLP Rocket Touch 70 9 3 Sidebar Functions Configuration Side Bar Sign On Use the 4 digit secret sign on number from TouchPoint to log a cashier onto the device Sign Off Signs off the current cashier Configuration Allows some of the configuration options like host ip address to be entered Sync Till Extracts the required program data from TouchPoint Receipt On Off Turns the automatic issuance of receipts after each sale on or off Information Brings up the information dialog showing things like licence number software version etc Close Down Exits the PocketTouch software Finalisation Side Bar Cash Finalises the current sale as a tendered sale Send to Table Opens the floor plan dialog so that the current sale can be sent to a table Cancel Sale Cancels and deletes the current active sale with no further processing Table Side Bar Open Table Opens the floor plan dialog so that the contents of an active table can be extracted from the check master 2012 ICRTouch LLP 71
37. o create a new product Description of Fields Descriptor This is the name of the product it will appear when the product is sold To edit the current name press enter on it then edit the name and press enter to record it Update Keyboard Text Setting this as YES means that the text on the keyboard for that button will be updated to match the descriptor above this will change to YES automatically when you change a products name It can be changed back to NO if you do not wish the text on the keyboard to change for this button Random Code This is the barcode of a product or could be used as Bin numbers for wine Price This is the price of the product type in the price assuming 2decimal places but notentering the decimal point and then press ENTER E g 540 ENTER would set a price of 5 40 1st Price This would be the normal selling prive for the item 2nd Price This would normally be used in a hospitallity enviroment for the half pint price 3rd Price This would normally be used in a hospitallity enviroment for the double spirit price Department Link This is the department that this product to for reporting purposes pressing ENTER on this item will bring up a drop down with all the departments in Group Link This is the PLU Group that this product to for reporting purposes pressing ENTER on this item will bring up a drop down with all the PLU Groups in List Box Link 1 to 6 Used to link to pop up windows su
38. ood good drinks and excellent service When guests are happy they spend more visit more often and recommend you to others More savings through greater efficiency In most restaurants 80 of sales are made in 20 of the time More efficient serving processes and greater continuity at the bar and in the kitchen are therefore invaluable Fast accurate billing at the diners tables is another advantage all meals and drinks are registered with precision and a clearly itemized bill appears from the terminal at the touch of a button Nothing is missed and no payment errors are made 2012 ICRTouch LLP Rocket Touch 68 9 2 Layout Registrapon V ndow Total Window 1 BACARDI 1 00 1 PERNOD 1 00 1 LAMBS RUM 1 00 1 1 BELLS 1 00 APRICOT BRANDY Registration Window This shows all the items registered in the current sale Double tapping this area converts this into full screen mode and selects the Order side bar Total Window Shows the current sale total and number of items registered Menu List Shows the items available for the current keyboard level If there are more items in this level than can be shown on screen then you can drag you finger up and down to scroll list The back button returns to the main home level You can also drag your finger along the screen to the right to move to the next menu level or to the left to move to the previous level Tool Bar The tool bar buttons are used t
39. pear on the Table during the reserved time and a warning will appear if you open it OPEN CHEK REPORT This report will show you all currently occupied checks tables and the amount outstanding 1 SIGN ON 2 Select END OF DAY 3 Select X MODE 4 Press OPEN CHEK Button 2012 ICRTouch LLP Receipt Bill and KP Printing Receipt Bill and KP Printing 26 4 1 Receipt Bill and KP Printing Receipt Printing There are two settings for receipt printing in TouchPoint Receipt on off You can have a receipt print after every sale to do this simply press the receipt on off button In the bottom right of the screen you should see a printer icon if receipt printing is on if no icon is displayed no printer icon will be displayed Receipt printer on b CH 6 10 26 04 Receipt printer off bee CH Post receipt If you have the receipt switched off you are still able to print a receipt if the customer requests one simply finalise the sale as normal then press the receipt key a full receipt will now be issued 2012 ICRTouch LLP 27 TouchPoint User Manual 4 2 Bill Printing Printing bills for tables or checks From TouchPoint you can print bills for customers before they finalise the sale For checks you need to hold the check ie not have it open You can then enter the check number and press the receipt key this will print a full bill for that check For tables first hold the t
40. ser Manual 12 Notes 12 1 Notes NOTES 2012 ICRTouch LLP Notes NOTES 88 2012 ICRTouch LLP 89 TouchPoint User Manual NOTES 2012 ICRTouch LLP Notes NOTES 90 2012 ICRTouch LLP 91 TouchPoint User Manual NOTES 2012 ICRTouch LLP Notes NOTES 92 2012 ICRTouch LLP
41. ss the SALES MODE button 2012 ICRTouch LLP TouchPoint User Manual 1 4 Error Codes Error message Meaning Sign on first ransaction attempted without a clerk being signed on No such Clerk Attempt to sign on with a secret number that doesn t exist General EE available REG Mode or Z Mode a sale No Int Buff Avail Attempt to perform clerk interrupt but there are too many clerks with sales open Attempt to use the register with the drawer open Customer not found A customer has been entered using a customer number that does not exist Inhibit Open Amt ou have tried overriding a price on a preset item his finalise key elected mode he product has reached it s minimum stock level Operation Inhibited he Clerk is not allowed to use that function IDC File near end oo many items have been registered finalize the ale Multiple Refunds Inhibtd More than one refund mode operation has been attempted come out of refund mode then go back again to attempt a second one Print Buffer Full oo many items have been registered finalize the sale a customer on An Old Check function used to open a check that doesn t exist An attempt to New Balance a sale without a check being open Check Already Open An attempt to open a check when you already have one open Check No Busy he selected check is in use somewhere else No Active Clerks he active clerks list has been used none are ac
42. t YES Allow Use of Price Levels YES Alow Use of Menu Levels YES Allow View Active Clerk List YES Allow Use of New Check Key YES Allow Use of Old Check Key YES Allow Use of New Check Okl Check Key YES Alow Use of Check Transfer YES Allow Use of Split Check YES Here you can use the enter key to toggle between YES and NO to allow or prohibit specific functions Once selection is complete press ESC If more operators are to be set repeat as above Else press exit 2012 ICRTouch LLP 55 TouchPoint User Manual 8 8 Clerk mode control programming To change clerk mode control within TouchPoint First you will need to goto the home mode screen from here you can select programming for clerk mode control settings select program 3 Al Programming 1 PLU 2 System Programming 4 Function Keys 5 Customers Press Enter on option 3 Mode Control Clerk Clerk Feature Clerk Operation Mode Control Clerk iButton Clerk Detail 1 Clerk Detail 2 Clerk by Range Employee Job Employee Shift SON OO PEIN r Use the arrow keys to select the operator you want to set 2012 ICRTouch LLP Programming 56 Clerk iButton d ANDREW 2 EDMUND 4 GAZER 5 NINA 6 DAVE 7 CLERK 7 8 CLERK 8 9 CLERK 9 Press Enter Mode Control Alow Use of REG1 Allow Use of RF YES Alow Use of X YES Alow Use of Z YES Alow Use of Manager Functions YES Alow Use of PGM Mode Prices YES Alow Use
43. till that they are rung into regardless of whether the sale itself is cashed off on another Gross totals are the total of all items sold on this till Net totalizors Net totalizors are calculated when sales are cashed off at the till Net Sales the in drawer totalizors and finalise keys are all Net totalizors These are calculated on the till that the sale is cashed off on regardless of which till the items that are in the sale were actually rung in on Net totals are the total of all sales paid for at this till Why are there often differences between these 2 type of totalizor This auestion always crops up when a new till system is installed The 3 main causes for differences in these 2 types of total are floating clerks check tracking and discounts premiums Floating Clerks As items are rung into a sale the gross totals are calculated depts plu s etc If the clerk s sale is now floated to another terminal and cashed off the net totals will now be calculated The result is that the gross totals will stay on the terminal that the clerk was originally on however the net totals will be on the terminal that the sale was cashed off An X Z report taken on till A will show gross totalizors gross sales dept sale plu groups sales etc but no net totalizors net sales cash in drawer etc However till B will be the opposite of this showing net totalizors but no gross totalizors An inline consolidated report between the 2 tills will show t
44. tive Opened by another clerk he selected check has been opened by another clerk and the clerk in use is not allowed to open other clerk s checks 2012 ICRTouch LLP Clerks 11 TouchPoint User Manual 2 1 Clerks Signing on Clerks TouchPoint supports 4 methods of signing clerks in Depending on how your system is configured you could be using any 1 or more of these methods Secret Pin Numbers Each cashier is allocated a secret number of up to 4 digits This can be entered either using the onscreen numeric keypad if you have one or by pressing the sign on button which brings up a numeric keypad Pin numbers can be changed in Program Mode 3 Clerk Clerk Feature Secret Sign on Number Preset One Shot Clerk Keys Pressing the reguired preset clerk key logs that cashier on Magnetic Cards Swipe the clerk card through the card reader iButtons Dallas Keys Press the button on the button reader If magnetic stick on ibuttons are being used then the system can be confirgured to sign the clerk off when the ibutton is removed Signing Off The cashier can be signed off by enter 0 on the numeric keypad followed by the sign on key or by pressing the Sign Off key 2012 ICRTouch LLP Clerks 12 2 2 Clerk Interrupt and Floating Clerks Clerk Interrupt Clerk interrupt allows cashiers to use a terminal even though another cashier currently has an active sale open When the n
45. to move down a page at a time The new product will now be assigned to that key position The same product can be assigned to as many screens as required Repeat as above to assign more products to screens Once complete press the X key to exit 60 2012 ICRTouch LLP TouchPoint User Manual Hints Tips To select multiple boxes you can press the first box then drag your finger to rubber band all of the boxes you would like to program assigning a PLU to the first box will cause all other boxes to be programmed with PLU s sequentially 2012 ICRTouch LLP Programming 62 8 10 1 Changing button colour To change key colour within TouchPoint First you will need to goto the home mode screen from here you can select programming to change key colours select program 4 Your start screen will now be displayed Use the UP arrow key to navigate to the screen you want to change the buttons appearance on Configuration Dialogue Current Menu Level Up Down Menu Level Exit Button Draughts Bottles Font Button Image Edit Button Text Merge amp Split Copy amp Paste Undo 8 Redo Button Type Button Colour Text Colour Use the down arrow key to go back to a screen To change the background colour of a key press that key then press the Bk Clr key as above A screen of colours will now be displayed press the required colour To change the text
46. uchPoint User Manual 8 10 Assigning a product to the screen To change assign products to a screen within TouchPoint First you will need to goto the home mode screen from here you can select programming to assign keys select program 4 Your start screen will now be displayed Use the UP arrow key to navigate to the screen you want to add the new product Configuration Dialogue Current Menu Level Up Down Menu Level Exit Draughts Bottles Button Button Type Font Button Button Colour Shape Text Colour Button Image Edit Button Text Merge amp Split Copy amp Paste Undo amp Redo Use the down arrow key to go back to a screen Once you have found the appropriate screen press an unused key where you want your product to be located Then press type in the Configuration dialogue a list of functions available will be displayed 2012 ICRTouch LLP Programming Choose File Type 3 Transaction Key 4 Status Key 5 Fixed Key 6 Function Key Wizard 7 No Function Press OK on number 1 PLU A list of all products will be displayed 249 GAMMON STEAK 250 SCAMPI 251 COD 252 1 2 ROAST CHICKN 253 JUMBO EGG CHIPS 254 HAM EGG CHIPS 255 256 VEGTBL LASAGNE 257 NUT CUTLETS 258 MUSHRM STROGNF BELA KHEDE Arrow down or up to the new product to be added press OK Use the single arrow key to move down one line at a time Use the double arrow key
47. uct you will need to assign it to the sales screen see topic Assigning a product to the screen 2012 ICRTouch LLP 49 TouchPoint User Manual 8 5 Creating PLU list boxes To create list boxes within TouchPoint First you will need to goto the home mode screen from here you can select programming for creating list boxes select program 3 Press Enter on number 1 PLU Al Programming 2 System Programming 3 Cerk 4 Function Keys 5 Customers Press enter on number 6 List PLU PLU Programming 1 PLU 2 Range PLU 3 Department 4 PLU Group 5 KP Category 6 List PLU 7 Mix 8 Match 8 Reindex PLU File All of the List PLU s will now be displayed 2012 ICRTouch LLP Programming 50 List PLU HOW COOKED 2 Choice of Potatoes 3 Which Bread 4 INSTRUCTIONS 5 EXTRAS 6 TOBACO T SAUCES 8 TOPPINGS 9 LIST BOX 9 10 LST BOX 10 11 LIST BOX 11 12 WINES 13 14 Numbers 1 2 3 4 5 6 7 8 and 12 are all lists that are in use numbers 9 10 11 13 and 14 are all available If you are adding removing a product from a existing list arrow down to it and press enter If you are creating a new list arrow down to an available line and press enter List PLU Descriptor TOPPINGS ITEM 1 CHEDDAR TOPPING ITEM 2 COTTAGE CHEESE TOPPING ITEM 3 MEXICAN TOPPING ITEM 4 TOMATO amp MAYO TOPPING ITEM 5 STLTON TOPPING ITEM 6 NO PLU SELECTED ITEM 7 NO PLU SELECTED ITEM 8
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