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1. gt Press the display key to open the door The Door Open Code is sent to the doorline device The door is opened If the doorline device is busy gt Press the red end key to return to idle state Please note The doorline device accepts calls automatically Ifthe receiver is on hook the handsfree mode is automatically switched on Description of new and updated functions Notes on the FXS port in Telephony Fax mode If you connect a multifunction device fax telephone to the FAX port you must note the following Forincoming calls the phone number of the caller is not displayed Ifthe answering machine takes a call on the device s receive connection it con tinues to ring Ifa receive connection is only assigned to the fax machine phone then calls to the corresponding number will not be entered in the call lists it is not possible to delete the entries from the base or a handset To call an internal subscriber or to make an internal consultation call during an external call enter an R in front of the corresponding internal number Other internal functions such as internal transfer are not supported For external calls you cannot use your provider s features network services e g external consultation call three party conferences display external waiting Calls Please note Due to the restrictions listed we do not recommend connecting analogue tel ephones without fax fun
2. After recording the announcement is played back for you to check You can re record the announcement with REA Playing back announcements This section amends the section Operating the base s answering machine Operating via the base Playing back announcements in the user guide for your Gigaset phone You can play back the announcements as follows B gt gt Announcements gt Play Announcement ce If necessary select answering machine and press J co Select Announcement 1 Announcement 2 and press o If the selected announcement has not been recorded or has been deleted the pre recorded announcement is played back instead Activating answering machine selecting an announcement This section amends the section Operating the base s answering machine Operating via the base Activating deactivating and setting answering machine mode in the user guide for your Gigaset phone D gt 25 gt Activation f If necessary select answering machine V on OK Press the display key gt You can enter data in the following fields Activation Select On or Off to activate deactivate the answering machine Mode Select Answer amp Record Answer only or Alternating If Answer amp Record or Alternating is selected Answer amp Record with Select Announcement 1 Announcement 2 If the selected announcement has not been recorded or has been deleted the pre recorded announcement is used instead of that If Alte
3. When you open the gigaset net directory for the first time you are no longer prompted to create your own Gigaset net entry gt page 17 Description of new and updated functions Description of new and updated functions Connecting a phone or a doorline to the FAX port This section extends the section Connecting Using other devices connecting a fax machine ISDN in the user guide for your Gigaset phone As an alternative to the fax machine you can connect a wire bound analogue door intercom door line type 2 to the FAX port of the base Fax machine 3 or Be Door intercom 1 Insert one end of the connection cable 6 pin with 2 mini western jacks 6 6 from the rear into the recess in the housing of your phone 2 Plug a connection cable jack into the fax port on the base labelled FAX 3 Then connect the fax connection cable to the port on the door intercom You do not explicitly have to register the device to the base It is automatically reg istered once you have activated the FAX port on the base The device is added to the list of internal parties with the internal name INT 8 You can change this name e g door However the internal number 8 cannot be changed When activating the FXS port you have to specify the type of device you want to connect to the port Activating deactivating the FAX port This section replaces the section Configuring the system settings Activating deactivating the
4. scribers The internal name of the FAX port is displayed INT 8 or the door inter com name assigned by you Call from doorline The call from the doorline device can be started either to all internal subscribers collective call or to a selected internal subscriber If the doorline device initiates a call to an internal subscriber which is not reachable the doorline device stays in busy state If the doorline device initiates a call to an internal subscriber which is in the call state the internal call waiting from doorline is presented The incoming doorline call is signalled on the base station handset gt Lift the handset or press the speaker key _ _ to send the Door Connect Code to the door intercom You can speak to the caller In this mode internal and external waiting calls are displayed on the base handset but cannot be accepted rejected gt Press the display key to open the door The Door Open Code is sent to the doorline device The door is opened gt Put the receiver on hook press the red end key to close the connection The Door Disconnect Code is sent to the doorline device Call to doorline To call the doorline proceed as follows gt Press the Go control key The phone tries to initiate an internal call gt Select INT 8 for the doorline device gt Pick up the receiver or press the handsfree key af _ If the doorline device is available you are connected with the doorline
5. Fax port ISDN in the user guide for your Gigaset phone To register a fax machine or a door intercom to the base you must activate the fax connection i e set Telephony Fax or Doorline mode The FAX port is deactivated by default When you activate the FAX port it is regarded as registered The internal number 8 is assigned to it the connected device INT 8 is displayed in the list of internal par ties even if there is no device connected gt FSettings gt System gt FXS Port gt You can enter data in the following fields Description of new and updated functions Mode Telephony Fax Activate the FAX port You can connect a fax machine or a multifunction device fax telephone to the FAX port You can assign an external connection for the fax connection The first MSN in the configuration ISDN or the analogue fixed line are assigned to the fax con nection automatically as a send connection All configured connections to the telephone are assigned to the FAX port as receive connections You can change this assignment gt Configuring the system settings Assign ing send and receive connections to internal parties section in the user guide for your Gigaset Doorline Activate the FXS port You can connect a corded analogue doorline interface working with DTMF codes The FAX port can only be used for internal connections Neither send nor receive connections are assigned to it To ensure that intern
6. e tent n ene eeeenes 13 Changed structure of the Web configurator menu cee eee eee eee ee 14 Supplements and corrections to several functions eee e cece eee eee 15 Function no longer in use the Gigaset net assistant country provider specific 0 cece cece cece eee eee eeees 17 Information on operating Gigaset VoIP telephones with routers with Network Address Translation NAT cccccccccccccccceees 18 1 Changing the port numbers for SIP and RTP on your VoIP phone 18 2 Setting port forwarding on the router 0 eee e cece eee eee e teens 19 Menu OVErviewS 0 ccc cece cece eee e cece ence ee ereeeeeeeees 20 Gigaset DX800A all in one connected to VoIP and analogue fixed line 20 Gigaset DX800A all in one connected to VoIP and ISDN 0 eee eee 25 Overview of the new and updated functions Overview of the new and updated functions New and extended functions Extended possibility to connect devices to the FAX port As an alternative to the fax machine you can connect a doorbell with an inter com function to the fax connection of your Gigaset gt page 3 Two personal announcements can be saved for each answering machine Now you can record for each local answering machine two announcements for the advisory mode When activating the answering machine you can select which announcement shall be used gt page 6 External c
7. possibility to press the red end key or the display key Display during an incoming call with CNIP country specific If the number of the caller is stored in your directory the caller s number not the CNIP information is replaced by the corresponding directory entry Both CNIP and directory name replacement may be shown together Making calls using network services country provider specific Forsome functions you must press the softkey RIX instead of iq or EEA to submit changes Cancelling ringback ISDN To cancel ringback early select gt G Select Services Ringback Off od Ringback is cancelled You do not need to press any other key Searching for subscribers in the Gigaset net directory There is no display key REI available to start a search in the directory You can start a search as follows gt U Contacts Online Directories gt Gigaset net Gigaset net name Enter the name or part of aname max 25 characters itis gt Search Select and press ef to start the search Using Bluetooth devices Adding the data device mobile phone to the known devices list If the new device fails to register the list of known devices will only remain unchanged if no device was selected to be replaced Connecting headsets You can connect a wire bound headset and a Bluetooth headset to the base at the same time In this case you cannot use a function key with the wire bound headset Changing th
8. show additional fields In the Remote Management area gt Inthe Device Name in the Network field enter a name for your base station up to 75 characters gt Click on the Set button to save the changes The device name of the base station is displayed on the Status page of the Web configurator Further base settings via Web configurator 10 Via the Web configurator page Settings gt Management gt Miscellaneous you can additionally make the following base settings Enabling registration mode on the base station Changing the system PIN Activating VoIP status message display Registering handsets You can register up to six handsets with your phone The registration must be initi ated on the phone and the handset gt Open the Settings gt Management gt Miscellaneous Web page gt Click on the Start Registration button to enable registration mode on the base station Registration mode is active for approximately 60 seconds After that you are prompted to start the registration on the handset gt Start the registration on the handset within 60 seconds as described in the handset s user manual Description of new and updated functions Once registration is complete the handset returns to idle status The display shows the internal number for the handset e g INT 2 The handset is added to the list of registered handsets on the Status tab Changing system PIN of the phone Protect the system settings o
9. to delete the GSM connection from the con figuration You can no longer be contacted via this phone number or make calls via this connection If the connection you have deleted was the send connection of an internal sub scriber then a new send connection will automatically be assigned to this inter nal subscriber This is the fixed line network number if the phone is connected to the analogue fixed line network Description of new and updated functions Supplements to Defining dialling plans This section extends the Telephony Dialling Plans Defining dialling plans cost control in the user guide for the Web configurator Blocking numbers You can define numbers that are not allowed to be dialled at the base station as well as at any registered handset You define such dialling plans as follows Phone Number Enter the number or the first digits of the phone number which should not be dialled max 15 digits Connection Select Block from the list gt Click on the Add button The dialling plan is activated immediately If you try to dial the number Not possible is displayed The option Use Area Codes When defining a dialling plan you can establish that for each call via VoIP the local area code shall precede For that activate the option Use Area Codes correspond ing to your dialling plan Downgrading the firmware This section extends the section Management Firmware Update Updating the base s
10. Gigaset DX800A all in one New and updated functions Gigaset DX800A all in one New and updated functions This document is a supplement to the user guide full version and the user guide for the Web configurator for the Gigaset DX800A all in one phone In the time since the user guides were completed the functionality of this device has been increased These changes are described in this document Contents Overview of the new and updated functions 0eeeeeees 2 Description of new and updated functions cece ween 3 Connecting a phone or a doorline to the FAX port cece cece cece eens 3 Answering machine Recording two user specific announcements for the answer amp record mode 6 Internal Hold Mode when making a call to several users ISDN VoIP 8 Configuring an internal subscriber without a send connection 8 Changing the dialling mode switching to tone dialling analogue fixed line 9 Delete functionality from a function key 0 cece cece cece cence eeees 10 Extended IP configuration via Web configurator e cee ee eee eens 10 Further base settings via Web configurator cece cece eee e eee eens 10 Editing Bluetooth GSM connections via Web configurator 0065 12 Supplements to Defining dialling plans 0 cece eee ence eee ee 13 Downgrading the firmware 0 cece cece cee ete
11. Machine 2 3 Answer Machine 3 5 Announcements 1 Record Announcemnt Answer Machine 1 to 3 gt page 6 2 Play Announcement Answer Machine 1 to 3 gt page7 3 Delete Announcemnt Answer Machine 1 to 3 4 Record Advisory Msg Answer Machine 1 to 3 5 Play Advisory Message Answer Machine 1 to 3 6 Delete Advisory Msg Answer Machine 1 to 3 fon Recordings N Call Screening 1 Desktop Phone 2 Handset Network Mailboxes Net AM Fixed Line Fixed line connection only Net AM IP1 Net AM IP2 Net AM IP6 Set Key 1 Net AM Fixed Line Fixed line connection only Net AM IP1 Net AM IP2 Net AM IP6 Answer Machine 22 72 w N gt w N O wm Organiser Calendar Alarm Clock Missed Alarms Contacts Directory Menu overviews Online Directories 1 Gigaset net country provider specific gt page 17 page 16 2 Online Directory The online directories avail s elowroges agate delved wth ro 4 Prv NetDir country provider specific Settings VoIP Wizard Date Time Audio Settings 1 Call Volume 2 Ringer Settings 1 Volume 2 Melodies 3 Time Control 4 Anon Call Silencing 3 Advisory Tones 4 Music on hold Display 1 Screensaver pag
12. al calls can be made from the door intercom to the base and the registered handsets you must define the internal numbers numbers 1 7 and asterisk for group calls as DTMF codes when configuring the door inter com Calls from the door intercom are displayed on the base handsets as normal internal calls Off Deactivate the FAX port INT 8 will be removed from the internal list It is no longer possible to establish a connection to via FAX port To control the doorline device the base station must send different DTMF codes to the doorline device When you have selected the Doorline mode the following fields are displayed in which you can enter the needed codes 4 characters maxi mum permitted are the digits 0 9 and the special characters The values of the DTMF codes for the door intercom are preset by default according to country Door Open Code Insert a DTMF code for triggering the door opening mechanism Door Connect Code Insert a DTMF code for accepting the call and connecting the audio channel Door Disconnect Code Insert a DTMF code for ending the call and disconnecting the audio channel gt Press the display key to save the settings Description of new and updated functions Doorline calls Prerequisite Incoming and outgoing doorline calls are only possible if FXS Port is set to Doorline mode Please note Incoming doorline calls are signalled as regular internal calls from internal sub
13. all held internally on your device When making a call via ISDN or VoIP Dependant from the settings of your phone external calls during toggling or an external consultation call are internally held on your phone or on the phone exchange of your provider During the internal hold both ISDN VoIP lines are busy gt page 8 Configuring an internal subscriber without a send connection You can configure your phone or each of the registered handsets so that you cannot make external calls But you can accept external calls and make calls to an internal subscriber gt page 8 Changing the dialling mode when you are connected to an analogue PABX You can change the dialling mode via base station s menu or via Web configura tor gt page9 The Web configurator allows additional IP settings for the base station So you can define a device name by which the base station can be addressed within the local network gt page 10 Further settings of the base station can be made via Web configurator Enabling the registration mode changing system PIN and activating VoIP status message display gt page 10 Via Web configurator you can change Bluetooth GSM connections names in the Known Devices list and delete the GSM connections from the list gt page 12 After the first firmware update you can downgrade the firmware to the previous version page 13 The structure of the Web configurator menu has changed gt page 14 Function no longer in use
14. alling mode switching to tone dialling analogue fixed line Changing the dialling mode analogue fixed line This section extends the chapter Connecting the base to the PABX in the user guide for your Gigaset phone It applies to connections via the analogue fixed line Changing the dialling mode is only necessary if the PABX the phone is connected to requires it see the PABX user manual The following dialling modes can be selected Tone dialling Tone Pulse dialling Pulse Regardless of the setting options above after dialling or during a call the phone automatically switches to tone dialling DTMF e g for controlling an answering machine remotely gt F Settings gt Telephony gt Dialling Mode S Select dialling mode and press JJ set value Please note Tone dialling DTMF is now the most common dialling mode Pulse dialling mode PD is used only for a few old PABXs Changing the dialling mode via Web configurator This section extends the section Telephony Connections Setting the fixed line network connection in the user guide for the Web configurator You can additionally switch between tone and pulse dialling mode via the Web configurator gt Open the Settings gt Telephony gt Connections Web page gt Select Edit in the Fixed Line Connection area gt For Dialling mode select Pulse dial for Pulse dialling mode DTMF for Tone dialling mode gt Select Set to s
15. ave your settings Switching temporarily to tone dialling DTMF This section extends the chapter Connecting the base to the PABX in the user guide for your Gigaset phone It applies to connections via the analogue fixed line If your PABX still operates with pulse dialling PD but you need tone dialling for a connection e g to listen to the network mailbox you must switch to tone dialling for the call Prerequisite You are conducting a call or have already dialled an external number Press the star key After the call ends pulse dialling is automatically reactivated Description of new and updated functions Delete functionality from a function key This section amends the section Setting up the base Changing key assignments in the user guide for your Gigaset phone To delete the functionality from a function key proceed as follows gt Press and hold the function key until a list of possible key assignments is dis played gt Press the display key to delete the key assignment Extended IP configuration via Web configurator This section extends the section IP Configuration Connecting to the LAN in the user guide for the Web configurator Defining a name for the base station in the network Instead of the local IP address you can use this name to address the base station within the local network gt Open the Settings gt IP Configuration Web page gt Click the Show Advanced Settings button to
16. ctionality to the FAX port Notes on the FXS port in Doorline mode If one of the participants of the internal call is a doorline device an incoming external or internal call is not signalled as call waiting to any of the participants If no other handset can present the call the caller hears the busy tone An incoming call from the doorline device during an internal or external call is presented as regular internal call waiting Before you can accept the call from the doorline device you have to end the external internal call Answering machine Recording two user specific announcements for the answer amp record mode Recording an announcement This section amends the section Operating the base s answering machine Operating via the base Recording a personal announcement advisory in the user guide for your Gigaset phone For each answering machine you now can record two personal announcements for the answer and record mode and one advisory message for answer only mode You can record the two announcements as follows o gt gt Announcements gt Record Announcemnt e If necessary select answering machine and press IJA Select Announcement 1 Announcement 2 and press 4 OK Press the display key to start the recording You hear the ready tone short tone Description of new and updated functions gt Now say your announcement at least 3 seconds End Press the display key to end the recording
17. e 16 2 Info Ticker 3 Backlight Language Registration 1 Register Handset 2 De register Handset 23 Menu overviews 7 Telephony 1 Area Codes 3 Send Connections INT 1 INT 8 4 Receive Connections INT 1 INT 8 Answer Machine 1 Answer Machine 3 5 Dialling Mode 4 Tone 5 Pulse 6 Recall Fixed line connection only 7 Access Code 8 Internal Hold Mode VoIP connections only 8 System 1 Reset 2 DECT Interface 3 FXS Port 4 Repeater Mode country specific 5 Local Network 6 Update Firmware 7 System PIN 9 Eco Mode 1 Eco Mode country specific 2 Eco Mode country specific 24 gt pages gt paged gt pages gt page3 gt page 13 Menu overviews Gigaset DX800A all in one connected to VoIP and ISDN 1 A WN al Select Services country provider specific Next Call Withhold Number Keypad Control Call Divert Internal MSN1 MSN2 MSN10 IP1 IP2 IP6 Call Waiting Withhold All Calls Busy on Busy ISDN connection only Transfer ECT Ringback Off Bluetooth Activation Search for Headset Search for Mobile Search for Data Device Known Devices 6 Own Device Additional Feature Info Centre country provider specific Resource Directory Scree
18. e default connection When you switch the analogue fixed network over to ISDN or vice versa some messages are displayed The only available display key is and not any longer K and IZS You can only agree to the system messages Function display key assignments Additionally to the listed functions in the user manual you can assign the SMS menu to a function key for a quick access gt Press and hold a function display key gt Select More Functions and press IJA gt Select SMS and press J 15 Description of new and updated functions 16 Activating the screensaver Info Services For using the Info Services screensaver you do not have to activate the display of info services via the Web configurator any longer as a prerequisite Depending on the information feed selected for the screensaver a display key appears on the right e g MAB for calling up further functions To return to idle display proceed as follows gt Press and hold the red end key gt Start dialling ME Changing the ISDN connection If your base had already been connected to ISDN and you want to change the ISDN connection new MSNs you have manually to delete till now saved MSNs on the base Please do the following gt Start the ISDN wizard via the menu D gt E Settings gt Connection Wizard gt ISDN gt Delete the MSNs saved on the base gt Finish the ISDN wizard gt Restart the ISDN wizard via the menu and sta
19. e net provider Please note If the function Internal Hold Mode is activated you cannot connect the two participants with one another no call transfer Configuring an internal subscriber without a send connection This section extends the section Configuring the system settings Assigning send and receive connections to internal parties Assigning a send connection in the user guide for your Gigaset phone You can configure your phone or each of the registered handsets so that you can not make external calls You can only make calls to internal subscribers gt Settings gt Telephony gt Send Connections Select and press IJA ig Enter the system PIN if necessary and press JA A list of the internal parties base handsets device connected to the FAX port INT8 where applicable is displayed f Select the internal party that should not be allowed to set up external calls and press the display key J o Select No outgoing calls to block all outgoing calls from this internal party Ea Press the display key to save the changes Please note If you select No outgoing calls all outgoing calls calls to the network mailbox and sending of SMS E Mail or fax from this internal party is blocked If the internal subscriber tries to make an external call to send an SMS and so on the message Not possible is displayed Description of new and updated functions Changing the di
20. ed in the Known Devices list on the base are displayed For each GSM connection the Bluetooth name is displayed with which the corre sponding mobile phone is stored in the Known Devices list as well as its status Possible values for the status are Active Bluetooth is activated on the base The mobile phone is registered with the base i e it appears in the Known Devices list However the mobile phone is not yet activated The Connect Mobile option is not set for this mobile phone No calls can be made from the base via the corresponding GSM connection Connected The mobile phone is displayed in the Known Devices list and is active The Connect Mobile option is set for this mobile phone Bluetooth is off Bluetooth is deactivated on the base Editing deleting Bluetooth GSM connections gt Open the Settings gt Telephony gt Connections Web page gt Select the Edit button next to the GSM connection that you want to edit Connection Name or Number Enter the number of the mobile phone or define a name for the GSM connection max 16 characters This name is displayed on the base e g in the Known Devices list in the lists for receive send connections and in the call lists as receive connection number that the caller dialled gt Select Set to save the changes Or gt Click the Cancel button to reject the changes you have made Then you return to the list of connections Or gt Click the Delete Connection button
21. f your phone with a 4 digit PIN known only to you Before changing important system settings and when logging into the Web config urator you are prompted to enter the system PIN The default setting for the PIN is 0000 gt Open the Settings gt Management gt Miscellaneous Web page gt Enter anew 4 digit system PIN for the base station in the New PIN field four dig its from 0 to 9 gt Click on the Set button the new PIN is enabled Activating VoIP status message display You can display VoIP status messages on your telephone when there are VoIP con nection problems These messages give you information on the status of a connec tion and contain a provider specific status code that helps the service team to ana lyse the problem A table with possible status codes and their meaning can be found in the phone s detailed user guide gt Open the Settings gt Management gt Miscellaneous Web page gt Click on the Yes No option next to Show VoIP status on handset to enable or disable the message display gt Select Set to save the changes 11 Description of new and updated functions Editing Bluetooth GSM connections via Web configurator 12 This section extends the section Telephony Connections Configuring phone connections in the user guide for the Web configurator In the list with all possible connections on the Settings gt Telephony Connections Web page the GSM mobile phones being includ
22. firmware in the user guide for the Web configurator You can reload the firmware version that was loaded before the last update on the phone gt Open the Settings gt Management gt Firmware Update Web page gt Select the Downgrade Firmware button The text above this button shows the version of the firmware that will be reloaded gt Inthe following dialog box click the OK button to confirm the prompt The firmware is reloaded to the phone The new firmware is overwritten Your con nection to the Web configurator is terminated and the base is rebooted This process can take up to 3 minutes 13 Description of new and updated functions Changed structure of the Web configurator menu The structure of the web configurator menu has changed Changes are marked 14 orange Home Settings IP Configuration Telephony Connections Audio Number Assignment Call Divert Dialling Plans Network Mailboxes Advanced Settings E Mail Info Services country specific Online Directory country specific Directory Transfer Management Date amp Time Miscellaneous Save amp Restore Firmware Update Status Device Description of new and updated functions Supplements and corrections to several functions Cancelling an incoming call To cancel an incoming call replace the receiver For VoIP and ISDN calls you have additionally the
23. larm Clock 3 Missed Alarms 8 Q Contacts 1 Directory Online Directories Gigaset net Online Directory 3 Yellow Pages Prv NetDir country provider specific page 16 gt page 17 The online directories avail able are displayed with pro vider specific names 27 Menu overviews 9 F Settings 1 Connection Wizard ISDN VolP 2 Date Time 3 Audio Settings Call Volume Ringer Settings 1 Volume 2 Melodies 3 Time Control 4 Anon Call Silencing 3 Advisory Tones Music on hold 4 Display Screensaver Info Ticker Backlight 5 Language 6 Registration Register Handset De register Handset 7 Telephony Area Codes Send Connections INT 1 INT 8 Receive Connections INT 1 INT 8 Answer Machine 1 Answer Machine 3 Dialling Mode ISDN connection only Access Code Internal Hold Mode 28 w N Auto Tone Dial Auto Keypad Dial of and gt page 16 gt pages gt pages Menu overviews 8 System N DO wu A WN Reset DECT Interface FXS Port gt page3 Repeater Mode country specific Local Network Update Firmware gt page 13 System PIN 9 Eco Mode Issued by Gigaset Communications GmbH Frankenstr 2a D 46395 Bocholt Eco Mode country
24. nsavers Caller Pictures 2 3 Sounds 4 Capacity ISDN connection only gt page 15 page 15 25 Menu overviews 4 f 1 BR WN 6 a9 26 Call Lists All Calls Outgoing Calls Accepted Calls Missed Calls Messaging country provider specific SMS 1 New SMS 2 Incoming 3 Draft 4 Settings 1 Service Centres 2 Notification 4 Status Report E mail Answering Machine Play Messages Net AM ISDN ISDN connection only Net AM IP1 Net AM IP2 Net AM IP6 Answer Machine 1 Answer Machine 2 Answer Machine 3 Activation 1 Answer Machine 1 gt page7 2 Answer Machine 2 3 Answer Machine 3 Announcements 1 Record Announcemnt Answer Machine 1 to 3 gt page 2 Play Announcement Answer Machine 1 to 3 gt page7 3 Delete Announcemnt Answer Machine 1 to 3 4 Record Advisory Msg Answer Machine 1 to 3 5 Play Advisory Message Answer Machine 1 to 3 6 Delete Advisory Msg Answer Machine 1 to 3 Menu overviews 6 Recordings 7 Call Screening 1 Desktop Phone 2 Handset Network Mailboxes Net AM ISDN Net AM IP1 Net AM IP2 Net AM IP6 Set Key 1 Net AM ISDN Net AM IP1 Net AM IP2 Net AM IP6 Answer Machine 7 amp Organiser 1 Calendar 2 A
25. ocal host IP UDP 49060 49060 192 168 2 10 for SIP UDP 49004 49010 49004 49010 192 168 2 10 for RTP Protocol Enter UPD as the protocol to be used Public port Port number port number range on the WAN interface Local port The SIP and RTP port numbers set on the phone In the new firmware version for Gigaset VoIP telephones you can set a RTP port range In this case you must also define corresponding port forwarding for this range Local host IP Local IP address of your phone in the LAN To enable the router to perform this port forwarding the DHCP settings of the router must ensure that the phone is always assigned the same local IP address i e the DHCP does not change the IP address assigned to the phone during opera tion Alternatively you can assign a fixed static ID address to the phone However you must ensure that this IP address is not within the address range reserved for DHCP and is not assigned to any other LAN subscriber 19 Menu overviews Menu overviews Instead of scrolling to locate a menu function you can select a function more quickly by opening the menu and keying in a digit combination or shortcut Example gt To open the main menu press gt when the base is in idle status gt Press for Set ringer melody volume Gigaset DX800A all in one connected to VoIP and analogue fixed line 1 Select Services countr
26. policy 17 Information on operating Gigaset VoIP telephones with routers with Information on operating Gigaset VoIP telephones with routers with Network Address Translation NAT In general no special telephone or router configuration is required when operating a Gigaset VoIP phone with NAT router The configuration settings described in this section are only necessary if you encounter one of the following problems Typical problems caused by NAT Noincoming calls are possible via VoIP Calls to your VoIP phone number are not put through Outgoing calls via VoIP are not connected Aconnection is established with the other party but you cannot hear them and or they cannot hear you Possible solution 1 Change the port numbers of the communication ports SIP and RTP ports on your phone gt 1 Changing the port numbers for SIP and RTP on your VoIP phone 2 In some cases you must also define port forwarding for the phone s communi cation ports on the router gt 2 Setting port forwarding on the router 1 Changing the port numbers for SIP and RTP on your VoIP phone 18 On your VoIP phone define different local port numbers for the SIP and RTP ports between 1024 and 49152 These numbers must not be used by any other application or host in the LAN They must be considerably higher or lower than the SIP and RTP port numbers that you usually use and are preset on the phone This
27. procedure is particularly useful if additional VoIP phones are connected to the router To change the SIP and RTP port numbers on your VoIP phone proceed as follows gt Connect your PC s browser to the Web configurator of the phone and log in gt Openthe Web page Settings gt Telephony Advanced Settings and change the settings for the SIP and RTP ports To help you remember the new port numbers e g for router configuration you can choose port numbers that are very similar to the standard settings e g SIP port 49060 instead of 5060 RTP port 49004 to 49010 instead of 5004 to 5010 gt Save the changes on your phone Information on operating Gigaset VoIP telephones with routers with gt Wait for the active VoIP connections to be re registered To do so switch to the Web page Settings gt Telephony gt Connections to see the Status of your VoIP connections gt Check to see whether the problem persists If it does perform step 2 2 Setting port forwarding on the router To ensure that your specified SIP and RTP port numbers are used on the WAN inter face with the public IP address you must define port forwarding rules for the SIP and RTP ports on the router To define port forwarding on the router proceed as follows The terms used in the following can vary from router to router To release a port you must enter the following details example Protocol Public port Local port L
28. rnating mode is selected Record from Enter hours minutes for the start of the period in 4 digit format The time must be set Record until Enter hours minutes for the end of the period in 4 digit format Ea Press the display key Please note If no system time is available the answering machine changes from Alternating or Answer amp Record mode to Answer only mode until the system time is avail able again Description of new and updated functions Internal Hold Mode when making a call to several users ISDN VoIP Your ISDN VoIP connection offers you two telephone lines that you can use at the same time For this reason you have the following two options to hold an external participant during an external consultation call or during call swapping Hold connection externally The call is put on hold in the telephone exchange Therefore your second ISDN VoIP line can be used by another party Hold connection internally The call is put on hold in your base station In this case both ISDN lines or both VoIP lines are occupied If the second ISDN VoIP line is in use by another party an external consultation call or accepting a waiting call is not possible To activate deactivate the internal hold mode select gt FY Settings gt Telephony gt Internal Hold Mode M On By factory default the Internal Hold Mode is deactivated i e external calls are held on the telephon exchange central office of th
29. rt the automatic MSN assign ment Function no longer in use the Gigaset net assistant country provider specific Function no longer in use the Gigaset net assistant country provider specific When you open the gigaset net directory for the first time you are no longer prompted to create your own Gigaset net directory entry To create your own entry in the Gigaset net directory proceed as follows gt Select Q Contacts Online Directories gt Gigaset net and press IJA to open the Gigaset net directory gt Select ie gt Own details and press IJA Press the display key Ms Enter the name that you would like to be listed under in the Gigaset net directory and press q The name may contain a maximum of 25 char acters If an entry with this name already exists the message Nickname exists Please choose another one is displayed You are prompted to enter a name again To delete the entry You can delete the name with and press JA Data protection notice If you enter a nickname at this point it is stored on a central Gigaset server The nickname appears in the Gigaset net directory and other subscribers that use the Gigaset net service can call you using this nickname By entering your data you agree to having your data saved If you do not wish this to happen you can cancel the operation at this point Further information about the Gigaset net service data saved can be found at www gigaset net privacy
30. specific Eco Mode country specific Gigaset Communications GmbH 2012 All rights reserved Subject to availability Rights of modification reserved www gigaset com This user guide is made from 100 recycled paper 29
31. y provider specific gt page 15 Automatic Recall Fixed line connection only Next Call Withhold Number Send Number country provider specific Call Waiting Fixed line connection only Withhold No Next country provider specific Call Fixed line connection only Call Divert Internal Fixed Line IP1 IP2 IP6 Call Waiting Withhold All Calls Network Mailbox Fixed line connection only Call Protection Fixed Destination Call Unknown Call Reject Fixed line connection only Transfer ECT Ringback Off 20 A WN ial Bluetooth Activation Search for Headset Search for Mobile Search for Data Device Known Devices 6 Own Device Additional Features Info Centre country provider specific Resource Directory Screensavers Caller Pictures Sounds Capacity Call Lists All Calls Outgoing Calls Accepted Calls Menu overviews gt page 15 Missed Calls Messaging country provider specific SMS 1 New SMS 2 Incoming 3 Draft 4 Settings 1 Service Centres 2 Notification 4 Status Report E mail 21 Menu overviews 6 Answering Machine Play Messages Net AM Fixed Line Net AM IP1 Net AM IP2 Net AM IP6 Answer Machine 1 Answer Machine 2 Answer Machine 3 3 Activation 1 Answer Machine 1 gt page7 2 Answer
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