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1. l U U Q U Q Q U a uummummmamamamamamnmanmanaanamana 10 5 2 RUNNING BACK Pisco uu u u yuxu ulus kau Du Ryu umuy ert DUE tpa 13 6 INSTALLING XCENTER CHENT Ee bud 14 7 CONFIGURING XCENTER i u l G u 17 8 CONFIGURING THE PLAN TS iiio l l Qu a E Y EY a l ER E EU Y ER v yuy Wa P a 20 8 1 EQUIP WME IN CATEGORIES Lii s N L E telis MeL E M MM E Eu Mt fele rM ay DC e 20 8 2 ASSISTANCE CONTRA o M Rm 21 8 3 PANT GROUPS edocti pride yuy 21 8 4 ASSISTANCE RESOURCE assets ca hatte niet tee ce sts eto M fes pu 22 8 5 23 1569002011 XCenter Quick Reference v2 0 2011 09 28 docx XCENTER 3 28 1 GENERAL DESCRIPTION Congratulations on having purchased this software XCenter is a software suite for the collection and remote management of the alarms in your plants Designed and developed to provide a flexible reliable and user friendly solution to constantly monitor plants located in various areas XCENTER simplifies and improves customer service by guaranteeing that alarms website communication and resource management in the event of intervention are continuously monitored XCENTER can monitor an unlimited number of plants and devices and is therefore adaptable to every requirement Modular software is installed on a PC server and communicates with clients XW EB and remote PC systems e Canbeinterfaced with t
2. Assistance Resource Alarms N Alarm Setting EF Operation Activation Que Groups List Edit Description 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx XCENTER 21 28 The list is empty click on d to add a group of plants and fill in the fields Groups List Edit Group Name Group 1 Description South East area Contract Type 24 7 Service Save the configuration at the end S 8 4 Assistance Resource Then select Assistance Resource in the configuration menu to create a recipient of any alarm messages generated by XCenter XCENTER localhost ASSISTANCE RESOURCE 1 0 5 ae Client Windows System 8 x dixell amp System Cu Equipment Category iJ Assistance Contract i Plant Groups i Ux Plants Assistance Resource Alarms Um Alarm Setting Operation Activation Que _ ASSISTANCE RESOURCE a9 il Resource Resource Groups tp Click amp dd to add a recipient Enter the e mail and SMS contact details of the recipient in the tab that opens Resource Edit I Generale CS Name John Full Name Doe Organization Mycompany Notify Info Phone 3901 23456789 Mobile SMS 391234567590 Email john doe mycompany Proceed with the configuration of the alarms after having entered at least one contact Select Alarm Settings in the configuration m
3. User Name dixell Company Name dixell Product Key 26000000004 The Oracle database XCenter server are then installed Click on Install Ready to Install the Program The wizard is ready to begin installation Click Install to begin the installation If you want to review or change any of your installation settings click Back Click Cancel to exit the wizard T P H XCENTER Once installation is complete XCenter is launched and a new icon Setup appears on the Desktop Double click XCENTER Setup to run the server configuration interface 6 28 XCENTER 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx Perform the following before proceeding with the XCenter Server configuration SE CENTER D Validate the license C3 bin Update the program with Service Pack 3 SP3 and the patch in the bin folder on the CD docs Tools The XCENTER_201_ServicePack3 exe and XCENTER 201 XCNOTIFER PATCH exe files are found in the bin folder Copy these to the computer in the folder Launch 4 1 1 If you are using Windows 7 Go to the Windows Control Panel and select User Accounts Select Change User Account Control settings Q lt All Control Panel Items User Accounts y he i Control Panel Home Make changes to your user account Manage your credentials Change your password Create a password reset disk dixell Adminis
4. 1 cj Assistance Resource 8 49 Alarms 21 4 Operation ly Activation Que Alarm Levels Notification e v Notify for Alarm ON v Notify for Alarm OFF High Severity 100 Wall amp x Administrator 1055 19 09 2011 07 02 26 Specify the available resources and levels of severity that are to be notified Save the configuration at the end The XCenter Server is now ready to receive and manage the alarms 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx XCENTER 25 28 20 28 XCENTER 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx XCENTER 27 28 gt dixell aon A Climate Technologies Dixell S r l 32010 Pieve d Alpago BL ITALY Z I Via dell Industria 27 Tel 39 0437 9833 r a Fax 39 0437 989313 www dixell com dixell emerson com 28 28 XCENTER 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx
5. 500 The XCENTER system can notify the events it manages in various ways Que limit Set the maximum number of alarm notifications that can be queued by XCenter to be sent If the queue of messages exceeds this limit the recipients of these messages will receive a specific notification regarding the exceeded number of pending messages that concern them and they will have to connect to XCenter for the details The queue is then emptied eliminating the notifications The notifications are then managed as normal 5 1 1 10 MODEM SMS XCenter Server Configurator 2 0 2 TaskStatus General Log Network Notification License Manager ORACLE DB uid ddd d MA DAA EAD General MODEM SMS NET SMS EMAIL Sms Center Enabled Device SMS notification via the GSM modem connected to the XCENTER server SMS Center number of the message center of the operator relative to the SIM inserted in the modem the operator selection and the list of numbers of the message center is beyond the scope of this guide Device select the COM serial port or USB address in which the modem is installed 5 1 1 11 NET SMS XCenter Server Configurator 2 0 2 TaskStatus General Log Network Notification License Manager ORACLE DB General MODEM SMS EMAIL Enabled Web Service Command SMS notification via internet Web service command In this case the http command must be entered for the service to be used
6. Service ee Device offline iem 7 XR570C G High Meats 20 09 20 20 09 201 0 00 06 Systop BS01 20 201 24 7 Service ee Device offline 5 XR570C F Fruit 20 09 20 20 09 201 0 00 06 Systop BS01 21 201 24 7 Service ee Device offline Wami 15 XR570C X CC Glass Door Free 20 09 20 20 09 201 0 00 06 Systop BS01 22 201 24 7 Service ee Device offline 14 XR570C BB Glass Door Free 20 09 20 20 09 201 0 00 06 Systop BS01 23 201 24 7 Service ee Device offline Wa 12 XR570C Fruit amp Veg Prep 20 09 20 20 09 201 0 00 06 Systop BS01 24 201 24 7 Service ee Device offline 11 XR570C L General Coldroorr 20 09 20 20 09 201 0 7 00 06 Systop BS01 26 201 24 7 Service ee Device offline 9 XR570C J Butchery Coldrooi 20 09 20 20 09 201 0 00 06 Systop BS01 26 201 24 7 Service ee Device offline 5 XR570C E Processed Meats 20 09 20 20 09 201 0 00 08 Systop BS01 15 201 24 7 Service ee Device offline 4 XR570C D Upright Dairy Chil 20 09 20 20 09 201 0 00 08 Systop BS01 16 201 24 7 Service ee Device offline 3 XR570C C Yoghurt Chiller 20 09 20 20 09 201 0 00 08 Systop BS01 17 201 24 7 Service ee Device offline Wg 2 XR570C B Margerine Chiller 20 09 20 20 09 201 0 00 08 Systop BS01 18 201 24 7 Service ee Device offline 1 XR570C A Gondola End Chil 20 09 20 20 09 201 0 00 08 Systop BS01 19 201 Click on the System Message tab for the list of all the system messages generated by XCenter to be displayed 4
7. be accepted in the following screen to proceed with the installation License Agreement Welcome to the InstallShield Wizard for Please read the following license agreement carefully XCENTER Server 2 0 1 T SERVER BASE The InstallShield Wizard will install XCENTER Server 2 0 1 on your computer To continue click Next IMPORTANT READ CAREFULLY BEFORE INSTALLING DOWNLOADING USING THE SOFTWARE DIXELL END USER SOFTWARE AGREEMENT This Software Agreement Agreement is between You either an individual or an entity the End User and DIXELL DIXELL The Agreement authorises You to use the Software specified in Clause 1 below which may be stored on a CD ROM sent to You by electronic mail or downloaded from DIXELL s Web pages or Servers or from other sources under the terms and conditions set forth below This is an agreement on end user rights and not an agreement for sale DIXELL continues to own the copy of the Software and the physical accept the terms of the license agreement C do not accept the terms of the license agreement CE Enter the user name associated with the XCenter Server license and the Product key SERVER provided in the leaflet Proceed by clicking Next XCENTER Server 2 0 1 Customer Information Please enter your information Please enter your name the name of the company for which you work and the product serial number
8. by replacing the two basic parameters and indicating the recipient number and message both of which are between square brackets number represents the GSM telephone number message represents the message to be sent The SMS service is managed by Netech S r l Open http www netech it ir smsalert to register a new account The cost of the service depends on the number of messages purchased 12 28 XCENTER 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx 5 1 1 12 EMAIL Qu XCenter Server Configurator 2 0 2 TaskStatus General Log Network Notification License Manager ORACLE DB General MODEM SMS NET SMS SMTP Server Report Server 127 0 0 1 127 0 0 1 SMTP Server User POP Server User SMTP Server Password POP Server Password Enabled Enabled EMAIL notification via SMTP The administrator must enter the e mail service management parameters to allow XCenter to send and receive e mails These parameters are provided by the ISP 5 2 Running a Back up It is good practice to run a server back up once installation is complete Create an empty folder in C e g C Backup Attention do not use spaces or special characters in the folder name Run XCenter Setup and select ORACLE DB XCenter Server Configurator 2 0 1 gt 3 _TaskStatus General Log Notification License Manager ORACLE DB Destination Backup C Backup Wasted Space 95 43
9. connected to the network and to XCENTER via an analog modem Dial Up connection In this case Keep Alive must contact the device via the telephone Select a modem in the Dial Device For Modem Connection drop down menu and press the Enable key for the server to use the selected modem and the relative line connected to it to run the Keep Alive functions The modem must be previously configured via the Windows Control Panel Refer to the modem s instructions for proper installation and configuration 5 1 1 3 Oracle XE limit control This version of XCENTER can manage a database of up to 4GB Server performance is enhanced by saving the data that each XWEB sends to XCenter for the period of time set in the Oracle XE Limit Control parameter Once this time elapses all the data is moved to the Alarm History section The configuration of this parameter is important as it decides how long the data must be kept online for thereby affecting server performance Modify the parameter according to the total number of daily alarms 10 28 XCENTER 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx 5 1 1 4 Destination FTP Backup Do not modify Save and select the Log tab ot XCenter Server Configurator 2 0 2 E a TaskStatus General Log Network Notification License Manager ORACLE DB 20110902 log 20110903 log 20110904 log 20110905 109 20110906109 20110312 log 20110313 log 2011091 4 log 20110815 log 20110916 l
10. red Black is assigned to numbers 0 to 9 Click Add to add new severity level Alarms identification Alarms Levels amp Severity Go back to the Alarm Identification tab and set the level of severity Alarms identification Alarms Levels amp Severity DEFAULT UNK SEVERITY High severity Save the configuration at the end 8 6 Plants Select Plants in the configuration menu The sites that XCenter is to manage are added in this window XCENTER localhost PLANT INFO 1 0 5 a Client Windows System a x Configurator Ed System i Cu Equipment Category D Assistance Contract Plant Groups Al 5 Assistance Resource Ed Alarms fa Alarm Setting F Operation Activation Que E x PLANT INFO Part Ust Edi Geo Location pP Plan Plar lame Equipment Resource Notification Plant Layout The list is empty click on E to add a group of plants and fill in the fields 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx XCENTER 23 28 Plant List Edit Geo Location Equipment Resource Notification Plant Layout Name BestShop store 1 Short Name Description BestShop store 1 ground floor 3500 sm All day open no Sunday Group Group 1 v Contract Type 247 service E Legal Name Address Province State Country B Phone Fax Email At least the Name G
11. the running services click on Stop Server i and wait for all the services to be stopped TaskStatus General a XCenter Server Configurator 202 Log Network Notification License Manager ORACLE DB Name Description XRTDB X RTDB SERVER Q 3314201652334M 2004 Waw SERVER QO 9 4201 653 42 2 0 0 0_ XCIMPORTERS DATAIMPOR 37142011 65346 2 0 0 1 awl XCSNMPSRV XCENTER SNMPALMR 3 14 200115653334M 200 3 Waw XCHTTPCMD WEB COMMA Q 9 14 2011 552444M 20 0 1 aww XPR XY X PROXY SERVER s4201653452M 2000 XCNOTIFER XCENTER SMS FAXEMe Q 397142011 6 53 39 2 0 0 1 XCNOTIFERGEN XCENTERNOTIFICATOF 3 14 2011653484M 2004 XCSEVERITY MCENTER ALM ELABORA 9 14 2011 652484M 2003 Wawa XCLIVE MCENTERLIVECHECK 3 14 2011 5346 AM 2 0 0 31 XCCLEAR CLEAR TOSA 3 14 2011 6 53 37 2007 Ta XCSYNCDT MCENTER DATALOADE 9 14 20116 5340AM 20 0 0 8 XCSENTINEL XSENTINELALM CONTE 37142011 6 53 40 AM 2 0 0 21 wl uae IECIT Stop Server Start Server Select the License Manager tab a XCenter Server Configurator 2 0 2 TaskStatus General Log Network Notification DRACLE DB Product ProductKey InstallationKey ActivationKey 11 Activate Selected Enter the Product key License Manager ORACLE DB Product ProductKey Instal
12. 8 Data Space 863 563 Locate and select the Backup folder that has just been created in the Destination Backup drop down menu Click on Backup All the XCenter services currently running are closed until the backup is complete Click on Yes when the alert window appears Confirm x eo The first time backup will shutdown XCENTER Server all service will be unavaiable until backup Backup now Once the backup is complete verify that all the services are running A in the Task Status window 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx XCENTER 13 28 6 Installing XCenter Client Select Client Setup to install XCenter Client Client setup Manuals 1 M alx2it XCenter Client is supplied in English however the language can be changed for the installation information Client InstallShield Wizard 39 Choose Setup Language Select the language for the installation from the choices below Chinese Simplified InstallShield The terms of the license agreement must then be accepted to proceed with the installation Click on I accept and Next XCENTER Client InstallShield Wizard License Agreement Please read the following license agreement carefully CENTER CENTER CLIENT IMPORTANT READ CAREFULLY BEFORE INSTALLING DOWNLOADING OR USING THE SOFTWARE DIXELL END USER SOFTWARE AGREEMENT Thi
13. Device offline Ee B XR570C F Fruit amp Veg 07 08 2011 13 13 33 43 18 48 BS501 2 2011 BestShop store 1 24 7 Service amp s Device offline pem 5 XR570C Processed Meats 07 08 2011 13 13 32 43 18 498 BS501 3 2011 BestShop store 1 24 7 Service ee Device offline 4 XR570C D Upright Dairy Chiller 07 08 2011 13 13 31 43 18 49 BS01 4 2011 BestShop store 1 24 7 Service Device offline xR570c c Yoghurt Chiller 07 08 2011 13 13 30 43 7 18 49 BS01 5 2011 BestShop store 1 24 7 Service ee Device offline pen 2 XR570C B Margerine Chiller 07 08 2011 13 13 28 43 18 48 BS501 6 2011 BestShop store 1 24 7 Service amp s Device offline E 1 XR570C A Gondola End Chillers 07 08 2011 13 13 28 43 18 49 BS501 7 2011 BestShop store 1 24 7 Service ee Device offline 15 XR570C CC Glass Door Freezer 07 08 2011 13 13 27 43 18 48 BS501 8 2011 BestShop store 1 24 7 Service s Device offline 14 XR570C BB Glass Door Freezer 07 08 2011 13 13 26 43 7 18 49 B501 9 2011 ra BestShop store 1 24 7 Service Device offline zem 12 XR570C M Fruit amp Veg Prep 07 08 2011 13 13 25 43 18 49 BS501 10 2011 BestShop store 1 24 7 Service Device offline 11 XR570C L General Coldroom 07 08 2011 13 13 24 43 7 18 49 BS501 11 2011 BestShop store 1 24 7 Service ee Device offline 9 XR570C J Butchery Coldroom 07 08 2011 13 13 23 43 18 48 BS01 12 2011 The following are displayed Plant Name of the plant where the alarm derives from Contra
14. E to add a Type of Contract XI XCENTER localhost ASSISTANCE CONTRACT 1 0 5 o sp 4 Client Windows System E X X ASSISTANCE CONTRACT o 41 Equipment Category rat List E AI Assistance Contract iA Plant Groups 5 Plants i z J Assistance Resource 49 Alarms fA Alarm Setting ig Operation Fa Activation Que Contract List Edit Contract Type 24 7 Service Description Full service 24 7 Contract level v Alarms Management Alarms DataLogger v Alarms Statistics Color for event visualization Plant Font Plant s The contract level is purely indicative of the service that is offered to the sites selected for this type of contract Color For Event Visualization allows you to select the background and text colors of the alarms deriving from the plants selected with this type of contract and displayed in the main panel Save the configuration at the end 8 3 Plant Groups This configuration allows you to create a list of plant groups that the XCenter manager can use to gather all the sites with common characteristics e g belonging to a chain of supermarkets or located in a given region XCENTER localhost PLANT GROUPS 1 0 5 Ej Client Windows System dix2ll Configurat 3 3 PLANT GROUPS E System x Equipment Category Assistance Contract Plant Groups Plants
15. MPSRV SNMP ALM R RB 9 20 2011 5 03 40 2 0 0 3 Www AXCHTTPCMD WEB COMMA A 9 20 2011 4 04 37 2 0 01 ME X PROXY SERVER A 9 20 2011 4 05 37 4M 2 0 0 0 Ww CNOTIFER SMS FAX EM A 9 20 2011 4 06 37 2 0 0 1 lt 555 AXCNOTIFERGEN NOTIFICATOF R 9 20 2011 4 07 37 AM 2 0 0 4 INI AXCSEVERITY ALM ELABOR R 9 20 2011 4 08 37 4M 2 0 0 3 CLIVE LIVE CHECK A 9 20 2011 4 09 37 4M 2 0 0 31 55 AXCCLEAR XCENTER CLEAR 54 A 9 20 2011 4 10 37 2 0 0 7 XCSYNCDT DATA LOADE R 9 20 20044 11 33 M 2000 Wa E XCSENTINEL XSENTINEL ALM CONTF A 9 20 2011 4 12 39 2 0 0 21 i Stop Server Start Server Select the General tab XCenter Server Configurator 2 0 2 em TaskStatus General Log Network Notification License Manager ORACLE DB Keep Alive Call interval 30 min Dial Device for modem connection Dial Device for modem connection Enable Dial Out Oracle XE limit control 32 day Enabled Destination FTP Backup C AXCENTERSEVESRYSDATASFTPBAKS E 5 1 1 1 Keep Alive All the plants registered in Center are called at regular intervals to verify their status These calls are made at regular intervals which are imported from the Call Interval parameter This applies to all the equipment 5 1 1 2 Dial Device for modem connection Some Equipment can be
16. N EMERSON centralized alarm managementsoftware o e o T amp EMERSON Climate Technologies Dixell S r 32010 Pieve d Alpago BU ITALY Z I Via dell industria 27 Tel 39 0437 9833 Fax 39 0437 989313 www dixell com dixelldpemerson com EINEIS2OM UICK INSTALLATION AND SER GUIDE v 2 0 1 GENERAL DESCRIPTION Pru E L FEE e Fire bI ERU E EXE G E Qu ER O RII uu FEE as u a 4 2 PACKAGE CONTENTS voit A kunu a ukna Dv rs UMS D PED 4 3 MINIMUM SYSTEM REQUIREMENTS v i i su x cic hk xiu a ea e C c ir e ce 4 3 1 SERVER AND CLIENT COMPUTERS vede met dent bateau Ai 4 3 2 MEIMPORICONEIGUERATIONG RE diss S Au u St EE eM PM M Sau 5 4 INSTALLING XCENTER SERVER 5 4 1 INSTALLING Rs Uc ode oA RUIT TENTER ENDE REN EP EE 6 Zl Ts uu uu yam ees das Pa M diate tise Pe n ineat rers be eei eat dac 7 4 2 INSTALUING THE SERVICE PACK cu deceret rele oct ed ec dee El eve eek iae ur Re rw C Pa o s b s 9 Ford WI BGOWSuu u uy rte ear 9 22 2 WIBOOWS Ti u uu onn teils bo a SEHE RO D DOR ade aetate cito id 9 4 3 INSTALEING THE NOTIFIER PATCH UPDATE E ena a tas E b RES Sa P ORE CER Sto dt rarae Ern ar e Eae na 9 5 CONFIGURING XCENTER SERVER
17. Plants 20 09 2011 04 31 57 20 09 2011 03 01 25 20 09 2011 01 31 04 G 20 09 2011 00 00 33 19 09 2011 22 30 03 18 08 2011 20 59 37 19 09 2011 19 29 06 19 09 2011 17 58 35 19 09 2011 16 28 10 18 08 2011 14 57 45 18 09 2011 13 27 20 19 09 2011 11 56 49 18 09 2011 10 26 20 18 08 2011 08 55 59 19 09 2011 07 25 37 18 08 2011 05 55 05 19 09 2011 04 24 39 18 08 2011 02 54 10 19 09 2011 01 23 47 active Terminated BestShop store 1 BestShop store 1 BestShop store 1 BestShop store 1 BestShop store 1 BestShop store 1 BestShop store 1 BestShop store 1 BestShop store 1 BestShop store 1 BestShop store 1 BestShop store 1 BestShop store 1 BestShop store 1 BestShop store 1 BestShop store 1 BestShop store 1 BestShop store 1 BestShop store 1 System Message Keep alive Request Failed to device XWEBS500 IP Keep alive Request Failed to device XWEBSOD IP Keep alive Request Failed to device XWEB50D00 IP Keep alive Request Failed to device 50 IP Keep alive Request Failed to device X WEBSOD IP Keep alive Request Failed to device X WEBSUD IP Keep alive Request Failed to device XW EB500D IP Keep alive Request Failed to device X WEBSUD IP Keep alive Request Failed to device XWEBS0D0 IP Keep alive Request Failed to device X WEBSUD IP Keep alive Request Failed to device XW EB500 IP Keep alive Request Failed to device 50 IP Keep alive Request Failed ta device XW EB500 IP Kee
18. T TYPE SERVICE 21 TCP Receiving data log 80 TCP HTTP 1521 TCP Oracle listner 3460 TCP Proxy XWEBs PORT TYPE SERVICE 21 TCP Sending data log 80 TCP HTTP 162 UDP SNMP Trap alarms 4 Installing XCenter Server ATTENTION The user must have Administrator rights to install XCenter Insert the installation CD and have the Product key ready The installation program should start automatically If not run dixell exe from the CD scones OW gt Computer CD Drive D XCENTER gt Search CD Drive D XCENTER P Organize v 8 Open v Y Favorites Hon L bin 9 Libraries j docs k Tools Computer amp autorun inf amp Local Disk 4 dixell exe a CD Drive D XCENTER dixellico No preview available bin d docs Tools th Network dixell exe Date modified 29 08 2007 05 06 Date created 29 08 2007 05 06 Application Size 1 14 MB The installation interface window opens XCenter is only available in English This menu allows the user to select the language for the subsequent installation steps Select the language by clicking on the desired flag Client setup Manuals C Select Server setup to install XCenter Server 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx XCENTER 5 28 4 1 Installing XCenter Server Click Next to proceed The terms of the license agreement must
19. ct Type of contract associated with the plant e Orig Origin of the alarm o indicates an SNMP trap from XWEB to XCenter 3 indicates an alarm retrieved by XCenter in a different way via keep alive e mail etc e Alm description description of the alarm o Onawhite background the alarm has been identified and restored o Onared background the alarm has not yet been restored the description is provided directly by the XWEB e Severity severity of the alarm determined when configuring the alarms e Adr address of the instrument where the alarm derives from Model type of instrument that has generated the alarm Device description of the instrument Started date and starting time of the alarm gg hh mm dd hh mm duration of the alarm Ref unique alarm identification code Click on the Terminated tab for the list of all the restored alarms of all the controlled plants to be displayed Stop date when the alarm stopped Ending what caused the alarm to stop 18 28 The following are displayed together with the above active alarm details XCENTER 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx 4 Plants active Di System Message b 24 7 Service CUT E 10 XR570C K General Coldroom 20 09 20 20 09 201 0 00 03 Systop BS01 27 201 24 7 Service ee Device offline 8 XR570C H Low Meats A amp B 20 09 20 20 09 201 0 00 03 Systop BS01 28 201 24 7
20. enu 22 28 XCENTER 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx 8 5 Alarm Settings The alarms deriving from XW EB and from third party monitoring processes have different descriptions even though they indicate the same type of problem XCenter can create its own list of alarms with a unique description and let you merge the alarms after having been identified and filtered All the alarms that are not recognized because they have not yet been identified are logged as Default Unk nown Severity This occurs because a different severity and different recipients can be assigned to each alarm or type of alarms At first all the alarms will be set to Default Unk Severity however they can be assigned to a resource in any case Click on the Alarms Levels amp Severity tab in the window below XCENTER localhost ALARM SETTING 1 0 5 a Client Windows System T m x 4 i ALARMS SETTINGS 2 E System i Alarms Alarm Setting Operation Activation Que Alarms identification Alarms Levels amp Severity u sa DEFAULT UNK SE Double click the Name field and assign a description to the level of severity of the alarm A color code can also be assigned to the severity usually red is assigned to those that are more serious Double click the Severity field and enter a number between 10 green and 100
21. ess must be specified in this dialog window If XCenter Client is installed on the same computer as the Server simply indicate localhost DB Name do not modify leave it as xe If the connection configuration is correct XCenter Client completes start up and displays the following window The license must then be validated Select License from the System menu rem XCENTER UNREGISTERED Evaluati Client Windows jj Settings i License icense 9 Login i Info Tour The following window appears Product Key 301505D59w Installation Key 13819607 Activation Key Authorize WEB Authorize Cancel Enter the user name associated with the XCenter Client license and the Product key CLIENT 01 provided in the leaflet The Installation Key is generated automatically The Activation Key is provided by simply clicking on WEB Authorize the computer must be connected to internet XCenter Client connects to the Dixell license management server producing and providing the client with the Activation Key required to unlock the license Alternatively ask Dixell for this code Both the Product Key and Installation Key must be forwarded via e mail to Dixell at dixell emerson com Dixell shall duly provide the Activation Key via e mail required to unlock XCenter Client once the 30 days from installation elapse All XCente
22. folder and run XCENTER 201 XCNOTIFER PATCH exe Click on Yes to when asked whether you wish to overwrite the files The install notif patch bat file is created in the XCENTER folder once this procedure is completed double click it to run the program When prompted press any to continue and when prompted once again press any key to complete the procedure 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx XCENTER 9 28 5 Configuring XCenter Server The XCenter Server must then be configured XCENTER Access the interface by launching seu Log in by entering the username and password The Task Status window appears and displays the operating status of the XCenter services XCenter Server runs smoothly if all the displayed services are running regularly This is noted immediately via the icon which indicates that the service is active and via the progress bars mes which indicate the performance of the service by gradually changing color XCenter Server Confiqurator 2 0 2 Be Service is active a g i askStatus General Log Network Notification License Manager ORACLE DB t Service IS cl osed Hame Description State Date Ver Vitality XRTDB SERVER 9 6 2001 23 25 AM 200 4 Service is stopped x FTP SERVER A 9 20 2011 5 01 37 2 0 0 0 rw AXCIMPORTERS DATA IMPOR A 9 20 2011 4 02 37 4M 2 0 0 1 AXCSN
23. he client requests information directly from the server installed on the same computer Intranet XCenter Client connects to XCenter Server via a LAN network Internet XCenter Client connects to XCenter Server via an internet network The server must have a static public IP address The following are the minimum requirements for the computers that will host XCenter Server and XCenter Client e CPU Pentium IV RAM 1 Hard Disk 100 GB Ethernet Network Static IP public IP if reachable via Internet Modem optional Internet Explorer 5 5 Operating systems Windows XP Professional latest SP Windows 2003 Server latest SP 32 bit Windows 2008 Server latest SP 32 bit Microsoft Windows 7 latest SP ATTENTION Any firewall programs must be disabled or configured correctly Certain Anti Virus programs can stop XCenter services and or disable ports that are required by the software No other WEB e g 15 FTP or SMTP e mail server must be running 4 28 XCENTER 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx 3 2 Network configuration Ports that must be open and forwarded to routers and firewalls XCenter Server PORT TYPE SERVICE 162 UDP SNMP receiving alarms 21 TCP Receiving data log 25 TCP Sending e mails 110 TCP Receiving emails 80 TCP HTTP 1023 1123 TCP Data 48745 TCP UDP Server Port TCP 42605 UDP Client Port UDP 1521 TCP Oracle listner 3460 TCP Proxy XCenter Client POR
24. hird party alarm systems Oracle Database allows optimal management of thousands of individual devices e Alarms and data archive deriving from on site installations available to all clients e Simple and intuitive user interface Geographical map indicating the location and status of the plants Sending commands to on site instruments e Configuration of alarms and priorities Alarm reports via e mail and or SMS Management of resources to be activated in the event of an alarm Management of graphical and tabular statistics Connection between XCENTER and devices via internet using standard TCP IP SNMP protocol or via a telephone line dial up through an internet provider Open framework for specific software packages to be added stock management invoicing etc XCenter consists of XCenter Server software that manages communication to the plants and data storage XCenter Client software that provides the user with an interface to configure and consult the acquired data 2 Package contents Open the package carefully and keep all its contents for future use The package contains e A CD ROM with XCenter Client and XCenter Server software e A leaflet with the activation codes e This quick installation and configuration guide 3 Minimum system requirements 3 1 Server and Client Computers XCenter can manage different Clients Server connection combinations Client Server installed on the same computer t
25. ion Assistance Resource Statistics Ed Alarms Historian Alarm Setting E Operation X Activation The middle panel indicates Total Plants the total number of configured sites e Total Alarms the total number of currently active alarms Total SysMsg the number of system messages Total Plants E USUS Total Alarms BR UU Total SysMsg E UU E a 0134424432333 2339 4 Plants Q active Terminated System Message Started ligg hh mm 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx XCENTER 17 28 The Plants tab indicates the list of all the sites controlled by XCenter Terminated mC 9 Plants System Message Active gt BestShop store 1 11 BestShop store 1 ground 3500 sm 24 7 Group 1 Click on the Active tab for the list of all the active alarms of all the controlled plants to be displayed Plants Qi active Active EM Terminated GR System Message i Plant Contract Org Description Started gg hh mm Severity Adr Model Device 24 7 Service Device offline WW 10 xRS70C General Coldroom 07 08 2011 13 16 33 43 18 46 BS01 13 2011 BestShop store 1 24 7 Service Device offline 8 XR570C H Low Meats A amp B 07 08 2011 13 16 31 43 18 46 BS01 14 2011 BestShop store 1 24 7 Service Device offline MO xR570c c High Meats A 07 08 2011 13 13 34 43 18 49 BS01 1 2011 BestShop store 1 24 7 Service ee
26. lationKey ActivationKey The Installation Key is then automatically displayed TaskStatus General Log Network Notification Both the Product Key and Installation Key must be forwarded via e mail to Dixell at dixell emerson com Dixell shall duly provide the Activation Key via e mail required to unlock XCenter Server once the 30 days from installation elapse All XCenter functions can still be used during the first 30 days Once the 30 days elapse if the program has not been activated XCenter Server will block all its services Insert the Activation Key and click on Activate Selected The row will turn green if the codes are correct and the license is active _ seca 2 A XCenter Server Configurator 2 0 2 TaskStatus General Log Network Notification License Manager ORACLE DB Product ProductKey InstallationKey ActivationKey Save the configuration m and close the window 55 8 28 XCENTER 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx 4 2 Installing the Service Pack 3 SP3 update 4 2 1 For all versions of Windows Go to the CAXCENTER folder and double click on XCENTER 201 ServicePack3 exe to run the program 4 2 2 If you are using Windows 7 XCENMTER 201 ServicePack3 Right click select Run as administrator Open Run as administrator Troubleshoot compatibility Share with Pin to Taskbar Pin to Start Me
27. mation c E NTER Please enter your name the name of the company for which you work and the product serial number User Name Company Name Product Key i I InstallShield Select the Complete type of installation and click on Next in this window and the next XCENTER Client InstallShield Wizard Setup Type Select the setup type to install Please select a setup type Complete All program features will be installed Requires the most disk space which program features you want installed Recommended for advanced InstallShield Installation complete Click on Finish XCENTER Client InstallShield Wizard InstallShield Wizard Complete The InstallShield Wizard has successfully installed CENTER Client Click Finish to exit the wizard wr A x a InstallShield 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx XCENTER 15 28 Fd The license is validated in the next step run XCenter Setup by double clicking on the icon that has just been created on the desktop Client Settings Application Server Connection Ip or Dns Name OC 10 Use Http Proxy On Port Database Server Connection Ip or Dns Name au localhost DB Name Confirm Cancel XCenter Client asks to communicate with XCenter Server to configure the plants and manage the alarms The Server IP addr
28. nu Restore nreviaus versians Click on Yes to All when asked whether you wish to overwrite the files WinRAR self extracting archive F J o e Press Install button to start extraction e Use Browse button to select the destination folder from the folders tree It can be also entered manually Confirm file replace Ea e Ifthe destination folder does not exist it will be The following file already exists created automatically before extraction DRADBC exe Would you like to replace the existing file gt 2 252 288 bytes modified on 19 03 2010 10 46 Destination folder with this one Browse 2 252 288 bytes Installation progress modified on 19 03 2010 10 46 Yes JC YestoAi J Rename Cancel NotoAl Cancel The install sp3 bat file is created in the XCENTER folder once this procedure is completed sqinet loq double click it to run the program 3 install sp3 bat Zari rik Press any key to continue C Windows system32 cmd exe J amp im mi Press any key to continue Press any key to close the window when it is complete ES C Windows system32 cmd exe J Press a to continue ny key UPDATE DATABASE IN PROGRESS UPDATE COMPLETE PRESS KEY TO CLOSE WINDOW Press any key to continue m 4 3 Installing the Notifier Patch update Return to the XCENTER
29. og 20110917 log 20110918 log 20110313 log 20110320 log All the tasks write the system logs to a single position process information as well as errors A new log file is created every day which appears in the list of files and can be viewed by double clicking it The file is loaded on the right side of the form The files are found in the C XCENTER EVESRV DATA LOG directory yyyymmad log are the general logs e trapyyymmdd log are the logs of the received alarm traps The files are in ASCII Unicode table format and can be opened with Excel or other applications to be filtered or analyzed Save and select the Network tab XCenter Server Configurator 2 0 2 5 aJ TaskStatus General Log Network Notification License Manager ORACLE DB center Internal IP for direct connection 10 0 2 15 Xcenter External IP for direct connection 92 103 15 214 Dial Device for dial up equipment connection Enable Dial Out Proxy Service Port 3460 This part of the configuration is very important for the XCENTER server to work properly In fact the public or private IPs are entered here which shall be communicated to the various XWEBs that will subsequently use them to communicate the alarms 5 1 1 5 Xcenter Internal IP for direct connection If your equipment and the XCenter server both form part of a local network the system will communicate this address to XWEB as an XCenter base the server will di
30. ogin tab to set the username and password with which XCenter is to access XWEB to display the Single View if requested while the Equipment Category is being configured Equipment it 000024433333333333332332333323 34 Info Connection Login XCenter User Administrator User Name XCUser User Password prism The site is now configured with the appropriate equipment If the connection between XWEB and XCenter has not been successful check the connection parameters by clicking on and try to send the configuration by clicking on 5 Edit Force gt gt c reer aa lt s Plant List Edit Geo Location Equipment Resource Notification Plant Layout Name BestShop store 1 Equip Name IP Addsess XCenter Code MEBSOD 10 100 97 114 D 1 uy Force It is now possible to configure the recipients of the alarms for this plant Click on the Resource Notification tab and tick the selections to be notified if any alarms are triggered resolved or both Selecting a resource GB XCENTER UNREGISTERED Evaluation 11 day PLANT INFO 1 0 5 Client Windows System _ Configurator 8 PLANT INFO 21 49 System is Equipment Category Hi A Assistance Contract 7 7 mna lant List Edit Geo Location Equipment Resource Notification Plant Layout i te Plant Groups ip Plants Name BestShop store
31. oups Um Plants m Assistance Resource 51 49 Alarms FA i Alarm Setting amp Operation a Activation Que Below is the window in which the Equipment Category is created 29 Category List Edit Category Name Category DIXELL g 3 GENERIC Alm inbound Mode 9 9 SNMP C 3 SMS C F EMAIL Web View v Web Single View Web Login Interactive Options v Need Activation v Reply to keep alive Parameters Enter a name e g XWEB which identifies the monitoring system and the services available In the case of XWEB Dixell select Category Dixell e Alarm inbound SNMP Web view o select Web Login to allow XCenter to access XW EB directly o Select Web Single View to access the relative window of the instrument in alarm status Interactive options o Need Activation must be selected to allow XCenter to send its connection configuration parameters to XWEB o Select Reply To Keep Alive to inform XCenter that the XWEB will manage the Keep Alive control function of the XWEB line and activity LL Save the configuration at the end 20 28 XCENTER 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx 8 2 Assistance Contract This configuration allows you to create a list of the types of contract that the XCenter manager can use A type of contract is assigned to each plant which highlights the services that are offered for site maintenance The list is empty click on
32. p alive Request Failed to device X WEBSUD IP Keep alive Request Failed ta device XW EB500D IP Keep alive Request Failed to device X WEBSUD IP Keep alive Request Failed to device 500 IP Keep alive Request Failed to device X WEBSUD IP Keep alive Request Failed to device XWEBS500 IP 10 100 97 114 XCode 1 10 100 97 114 XCode 1 10 100 97 114 XCode 1 10 100 97 114 XCode 1 10 100 97 114 XCode 1 10 100 97 114 XCode 1 10 100 97 114 XCode 1 10 100 97 114 XCode 1 10 100 97 114 XCode 1 10 100 97 114 XCode 1 10 100 97 114 XCode 1 10 100 97 114 XCode 1 10 100 97 114 XCode 1 10 100 97 114 XCode 1 10 100 97 114 XCode 1 10 100 97 114 XCode 1 10 100 97 114 XCode 1 10 100 97 114 XCode 1 10 100 97 114 XCode 1 The details available are Category single system message Time date and time the message is generated Plant reference plant Message message text 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx XCENTER 8 Configuring the plants The type of monitoring system Equipment that is to be connected must be specified before anything else Select Equipment Category 8 1 Equipment category The list is empty click on di to add Equipment XCENTER localhost EQUIPMENT CATEGORY 1 0 5 a Client Windows System dix lt ail x EQUIPMENT CATEGORY 21 49 System Equipment Category jiCategorv List Edit xj Assistance Contract ip Um Plant Gr
33. r functions can still be used during the first 30 days Once the 30 days elapse if the program has not been activated XCenter Client will not be able to connect to XCenter Server Close the window and return to the start up page 16 28 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx Configuring XCenter Click on Login to access the plant configuration and alarms management pages Login This is the main page of XCenter Client This window can be accessed by selecting Console in the Main Manager menu on the left XCENTER localhost ALARMS MANAGEMENT 1 0 6 a Client Windows System E x dixell Main Manage 4 ML MENU roa Plants IE Total Alarms Blu vy Total SysMsg T D m E 8 Manager Alarms Management 4 Plants active Console i Geo Location Statistics F Historian Alarms History Terminated E System Message Plant Contract Org gg 7 hh mm E 4 h cz Administrator a SVR 1055 15 09 2011 06 25 47 Tami The Main manager user commands are found in the menu on the left of the page below left whereas the Configurator commands are found in the menu at the bottom on right side Configurator E System m i Equipment Category Main Manager J Manager LA Assistance Contract Alarms Management 4 Plant Groups 0 Console PA Plants pol Geo Locat
34. roup and Contract Type fields must be completed with the desired descriptions Save the configuration a and select Equipment 000333433 43333 332 Plant List Edit Geo Location Equipment Resource Notification Plant Layout Name BestShop store 1 Equip Name IP Addsess XCenter Code Click Add to associate an Equipment to the site Equipment Edit lt 3343 Info Connection Login General Name XWEBSDO Category XWEB Time Zone 01 00 Amsterdam Berlino Berna Roma Stoccolma Vienna H Keep Alive Connections Type e ADSL e t PTSN ISDN ADSL Config Phone Number IP Address 10 100 97 114 Private Network State InActive The XCenter access modes to the site are configured in this window Name assign a description to the relative Equipment Equipment Category Select a type of previously configured Equipment e Time Zone select the local time of the site Keep alive connection type specify whether the equipment is connected via internet ADSL modem PSTN ISDN Phone number telephone number to reach the modem of the site IP Address IP address of the XWEB Press OK for the XWEB to be contacted by XCenter and configured for use State T A Active If the procedure has been completed successfully this window will indicate the status as 24 28 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx Select the Connection L
35. s Software Agreement Agreement is between You either an individual or an entity the End User and DIXELL IDIXELLI The Agreement authorises You to use the Software specified in Clause 1 below which may be stored on a CD ROM sent to You by electronic mail or downloaded from DIXELL s Web pages or Servers or from other sources under the terms and conditions set forth below This is an agreement on end user rights and not an agreement for sale DIXELL continues to own the copy of the Software and the physical media contained in the sales package and any other copy that You are authorised to make pursuant to this Agreement Read this Agreement carefully before installing downloading or using the Software By clicking on the I Accept button while installing downloading and or using the Software You agree to the terms and conditions of this Agreement If You do not agree to all of the terms and conditions of this Agreement promptly click the Decline or I Do Not Accept button cancel the installation or downloading or destroy or retum the Software and Qi accept the terms of the license agreement do not accept the terms of the license agreement InstallShield 14 28 XCENTER 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx Enter the user name associated with the XCenter Client license and the Product key CLIENT 01 provided in the leaflet The second Customer Information Please enter your infor
36. scriminate according to the XWEB configuration and the private network flag set during the equipment configuration with XCenter Client 5 1 1 6 Xcenter External IP for direct connection This is the default address that is sent to XWEB as the address to reach XCENTER 5 1 1 7 Dial device for dialup equipment connection When an XWEB is connected to the network via an analog modem the connection requested by XCenter to the monitoring unit is made via a telephone call This parameter can be the same as that selected for the Keep Alive and can therefore use the same telephone line Pay attention to the total load of the telephone line and possibly use a separate one for the alarms 5 1 1 8 Proxy Service Port The XCENTER system allows the user to connect directly to remote XW EBs via an http connection These XWEBs can be accessed via internet however the client may not have direct access In this case XCenter Server can act as a proxy server enter a valid port number and specify the same port number in the XCenter Client Proxy connection configuration Such a configuration allows the client to connect in a transparent manner to the XWEBs via internet 1569002011 XCenter Quick Reference v2 0 GB 2011 09 28 docx XCENTER 11 28 Save and select the Notification tab 5 1 1 9 GENERAL XCenter Server Confiqurator 2 0 2 TaskStatus General Log Network Notification License Manager ORACLE DB NET SMS Que Limit
37. trator Password protected Remove your password Link online IDs Change your picture Manage your file encryption ain SUME aes 5 Change your account name Configure advanced user Change your account type profile properties Change my environment dy Manage another account variables QV Change User Account Control settings Scroll the cursor to Never notify I wre EV Silene Mee nant SE CPU Account Control Setting Choose when to be notified about changes to your computer User Account Control helps prevent potentially harmful programs from making changes to your computer Tell me more about User Account Control settings Always notify SUE Never notify me when Programs try to install software or make changes to my computer I make changes to Windows settings i Not recommended Choose this only if you need to use programs that are not certified for Windows 7 because they do not support User Account Control Never notify m rm o XCENTER tup validate the license and stop all the services to install the update The User name and Password must be entered in the XCenter Setup dialog box to proceed A User name Password Pay attention to the case Username Administrator Password admin Administrator 1569002011 XCenter Quick Reference v2 0 2011 09 28 docx XCENTER 7 28 A window then appears indicating

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