GeoVision GV-Data Capture Troubleshooting
Contents
1. N SCOILE The Vision of Security Surveillance System New Feature Guide V8 5 6 0 The Vision of Security FGV8560 A GeoVision 2012 GeoVision Inc All rights reserved Under the copyright laws this manual may not be copied in whole or in part without the written consent of GeoVision Every effort has been made to ensure that the information in this manual is accurate GeoVision Inc makes no expressed or implied warranty of any kind and assumes no responsibility for errors or omissions No liability is assumed for incidental or consequential damages arising from the use of the information or products contained herein Features and specifications are subject to change without notice GeoVision Inc 9F No 246 Sec 1 Neihu Rd Neihu District Taipei Taiwan Tel 886 2 8797 8377 Fax 886 2 8 79 7 8335 http www geovision com tw Trademarks used in this manual GeoVision the GeoVision logo and GV series products are trademarks of GeoVision Inc Windows and Windows XP are registered trademarks of Microsoft Corporation November 2012 Feature Guide V8 5 6 Feature Guide for V8 5 6 GeoVision Surveillance System This Guide provides an overview of key features in V8 5 6 GV System It also includes information about how the features differ from similar features in earlier versions Cards Supported V8 5 6 only supports the following GV video capture cards e GV 600 S V3 20 and lat2. GeoVision 2 4 Support for 32 kHz 16 bit Audio Codec GV NVR System and the following GV Video Capture Cards now support 32 kHz 16 bit audio codec for better audio quality GV 5016 GV 4008 GV 4008A GV 900A GV 800B 650B 600B GV 1480A 1240A 1120A Combo A Card GV 1480B 1240B 1120B Combo B Card The default audio settings are 16 kHz 16 bit for the GV Video Capture Cards above and 16 kHz 16 bit for GV NVR System To set the audio codec to 32 kHz 16 bit follow the steps below 1 Click the Configure button select A V Setting and select Audio Settings Audio 1 Sr lf Wave Out Wave Out De Noise iM Rec Audio C By Sensitivity Round the clock Other W Show Volume Indicator Disable Wave Out Auto Switch Audio Format 32 KHz 16 bit Figure 2 8 Under Audio Format select 32 KHz 16 bit Click OK to apply the setting Feature Guide V8 5 6 2 5 Support for PAP and PIP Function in Panorama View You can now create one or multiple close up views on a panorama View using the Picture and Picture PAP function and Picture in Picture PIP function 1 To access a panorama view click the ViewLog button point to Live Panorama View and select a panorama view 2 Right click the panorama view and select PIP View or PAP View i Panorama 1 teeta Snapshot D v PIP view ee PAP View Mega Pixel Setting Figure 2 9 e PIP View Move the navigat
3. ee RE ed Default Pease metal QuickTime player Figure 3 1 10 Feature Guide V8 5 6 Before you start make sure to 1 Activate the WebCam server at the GV System For live streaming of Mpeg4 Encoder Viewer on the non lE browser you need to enable 3GPP settings on the WebCam server For continuous snapshot view of Motion JPEG view on the non lE browser you just need to enable the WebCam server For snapshot view of JPEG Image Viewer on the non lE browser you need to enable JPEG seitings on the WebCam server 2 Log inthe WebCam server using Chrome Safari or Firefox For detailed steps of the above settings see 8 1 Remote Viewing Using a Web Browser GV DVR User s Manual on the Software DVD 11 lt GeoVision 3 2 Support for Browsers on Smart Phones Using the browser on your smart phone you can now watch live view control PTZ live views and play back recordings from a GV System By connecting to the WebCam server no extra application is required Note 1 Make sure the 3GPP function is enabled at the WebCam server 2 PTZ control is only available for supported PTZ cameras For the support list see Appendix B GV DVR User s Manual on the Software DVD 3 The playback function is only supported by Android devices In the following steps we use the Android smart phone as an example to log in the GV System 1 Open the browser on your Android device and type the IP address of the GV Sys
4. 0 3 When multiple monitors are connected to the GV System set the monitor with a better graphics card as the main screen for the best fisheye dewarping performance By default GPU dewarping is already enabled in PCs that support this function To disable or re enable the function follow the steps below 1 Right click the fisheye live view select the camera and click Geo Fisheye 2 Right click the fisheye live view again select Fisheye Option and select Settings This dialog box appears screen Ratio Setting 43 16 9 Wall Mount 180 View Wide View I Apply All Show Original Video in Low Resolution Apply All Figure 2 1 3 Select or clear the selection for Hardware Acceleration 4 Click OK to apply the setting GeoVision 2 2 New Functions in GV Skype Video Utility Two functions are added to GV Skype Video Utility e Receiving Quad View upon motion and or I O trigger e Receiving live view upon request Setting Up Quad View In addition to receiving up to the 32 channels of single live view you can create up to 8 Quad Views in GV Skype Video Utility 1 Right click the GV Skype Video Utility icon in the system tray and click Settings 2 Click Quad View and select a quad view This dialog box appears Settings f General w Camera 1 ge Gamera w Camera 2 H S Module 1 w Camera 3 o E Quad view w Camera 4 guad View
5. HH Quad view i FA Quad view i FA Quad view Figure 2 2 3 Drag and drop up to four cameras to the quad view on the right 4 Click OK Feature Guide V8 5 6 To receive Quad View upon I O trigger and or motion detection follow the steps below 1 2 3 4 6 Right click the GV Skype Video Utility icon in the system tray and click Settings For motion detection select a camera and for I O trigger select an input Select Enable Modify the Alert Interval between each notification if needed and set a Skype user to be the recipient Under Push Camera select the Quad View you set up Settings Push Video to SKYPE user t General e Camera Enable Camera 1 Alert Interval Push Camera amp Camera 2 minutes Quad View 3 w Camera3 Push Video to SKYPE Uag VIE W ea B t Module 1 sic Input 1 IEH send SKYPE Message nput 2 ii Input 3 Enable Input 4 A Quad View FA quad View 1 FA Quad view SKYPE User Alert Interval minutes Message E Figure 2 3 Click OK Receiving Live View There are now two ways to receive live view Previously GV Skype Video Utility can automatically send live view or text message upon motion detection or input trigger Now a Skype user on a remote PC or a mobile device can also request the Skype account of the GV Skype Video Utility to send live view GeoVision To request live view the Skype user must send a message t
6. VIF connection 1 2 Support for AVP Functions without USB Dongle Starting from V8 5 6 an AVP dongle is no longer required to access advanced video analysis functions Previously an AVP dongle is required to access the following functions e Digital Object Tracking e Face Count e Panorama View e Video Defogging e Video Stabilization e Crowd Detection e Advanced Scene Change Detection e Advanced Unattended Object Detection e Advanced Missing Object Detection GeoVision 2 Main System 2 1 Enhanced Fisheye Dewarping In V8 5 6 GPU Graphics Processing Unit dewarping is added to enhance fisheye dewarping With GPU dewarping dragging and dropping dewarped fisheye view becomes significantly smoother Also areas near the edges of the fisheye view are now less distorted v8 5 5 CPU Dewarping v8 5 6 GPU Dewarping In addition when fisheye dewarping is processed by GPU instead of CPU the total frame rate supported for fisheye views is increased due to lower CPU loading As shown in the table below the total frame rate supported in V8 5 6 for fisheye views is higher than that in V8 5 5 When the GV System is using an additional graphics card its performance of GPU dewarping even surpasses that by an onboard graphics card Total FPS Supported by a GV System Feature Guide V8 5 6 Note 1 The data above is obtained using GV FE520 521 2 GPU dewarping is only supported on PCs that are compatible with DirectX 10
7. d at the server Only modify the default port value if necessary 3 Click OK This dialog box appears Connect to Vital Sign Monitor Login after 30 seconds 192 168 0 214 Figure 5 2 23 GeoVision 4 Click the Configure button The Advanced Settings dialog box appears 5 Follow step 5 in 4 1 Scheduling Notifications from Subscribers to set up the times Advance Settings General Camera IO Device Sustem Information VO Device Allow Vital Sign Monitor to Enable Disable VO Mw Notify Vital Sign Monitor of the monitoring status Input 1 i Motif Vital Sign Monitor when VO is triggered Event Type Emergency Output Module Emergency x E Module 1 Output 1 Allow Vital Sign Monitor to force output Security Service f Momentary Mode C Maintained Made Figure 5 3 Note The I O Device tab is only available when the GV System detects at least one I O device 24 6 vie 8 Notifications from Subscribers Advance Settings General Camera LO Device System Information Ww Notify Vital Sign Monitor ofthe monitoring status eet a Motity Vital Sign Monitor based on the following events L Motion Intruder Missing Object Unattended Object Scene Change Q vviegand Data M Video Lost Counter Alarm Crowd Detection H Advanced Unattended Object Detection F Advanced Scene Change Detection Advanced Missing Object Detection Counte
8. er e GV 650 S V3 30 and later e GV 800 S V3 30 and later e GV 804A V3 10 and later e GV 600A GV 600B e GV 650A GV 650B e GV 800A GV 800B e GV 1120 GV 1120A GV 1120B e GV 1240 GV 1240A GV 1240B e GV 1480 GV 1480A GV 1480B e GV 3008 e GV 4008 GV 4008A e GV 5016 e GV SDI 204 Note that GV 600 V4 GV 650 V4 and GV 800 V4 and GV 804 V4 Cards are renamed to GV 600A GV 650A GV 800A and GV 804A These V4 and A Cards are the same video capture cards GeoVision Contents Cade UETA e E nse e ee ee eee tea E NE E EEE E EEE il 1 New Supports and Specifications cccccsesseeeeceesseeeeeesseeeeeenseeeeeeseeeseeeseees 1 1 1 Support for New IP DeVICES ccccceseeccceeeecceseeeceeeseeseeeeseaeeesseesesseaeeessaaees 1 1 2 Support for AVP Functions without USB Dongle ccccseseeeeseeeeeeeeeeeeees 1 2 Mali SYSTEM apee a E E 2 2 1 Enhanced Fisheye Dewalrping cc cccccssesccsseececeeeeeseeseessensesseusesseeeeessaaees 2 2 2 New Functions in GV Skype Video Utility 2 0 0 0 ce eeceee ee eeeeeeeeeeeeeeeeeeeeeaeaes 4 2 3 Minimum Duration for Advanced Motion Detection ccccsecceseeeeneeeeeeeees 7 2 4 Support for 32 KHz 16 bit Audio COdEC ce ececeeeeecceeeeeeeeeaeeeeeeaneeeeeeaaes 8 2 5 Support for PAP and PIP Function in Panorama VieW cccceeceeeeeeeeeees 9 3 WeDCamMm SEVT esenea r suave EEEN AEE EEEIEE 10 3 1 New Features for N
9. er Only modify the default port value if necessary 3 Click OK This dialog box appears Connect to CenterV m Mode Normal Configure Login after 30 seconds i Wonitor all t pe events Centerv2 IP 1927 166 0 214 Figure 4 2 16 Feature Guide V8 5 6 Unselect the Monitor all type events option to allow for schedule setting On the same dialog box click Configure and select Advanced Settings The Advanced Settings dialog box appears Specify the time periods A Inthe Advanced Settings dialog box select the I O Device tab This dialog box appears Advanced Settings Camera Other 1 0 Device VO Device Module 1 Allow Center to Enable Disable io Input 1 W Send to Center when WO is triggered With Cameras Event Type Emergency Output Module Emergency Output 1 Allow Centery to force output Security Service Womentary Mode Start monitoring normal events when the selected pin is triggered Stop monitoring normal events when the selected pin is triggered C Maintained Mode f Schedule Mode Figure 4 3 Note The I O Device tab is only available when the GV System detects at least one I O device 17 GeoVision 18 B Select Schedule Mode and click Schedule Setting This dialog box appears Video Analysis Schedule W Enable Time Span Setup W Spani Ww Spar Spana Holiday and Weekend Satu
10. gger Emergency me Connection Lost Subscriber Login Subscriber Logout Camera Motion Surveillance System Abnormality Intruder Missing Object Unattended Object Scene Changes Tampering Alarm POS Loss Prevention Alert Approach Invoke Alarm Output Module Send E Mail Alerts Send SMS Alerts Minimum Duration Text Format of SMS ASCII O Unicode Cancel Figure 4 8 2 Select Connection Lost from the left column enable the Minimum Duration option and click Edit This dialog box appears Connection Lost Minimum Curation Figure 4 9 3 Type the minimum duration for the Connection Lost to persist before notifying the Center V2 server The valid range is 1 to 3600 seconds The default is 3 seconds 4 Click OK This setting takes effect immediately 22 Feature Guide V8 5 6 5 VSM 5 1 Scheduling Notifications from Subscribers As a subscriber of VSM server the GV System can be scheduled to only send notifications texts only on events that occur during specified time periods You can customize up to 4 time periods and add special days To set up the schedule 1 Onthe GV System select the Network button and select Connect to VSM This dialog box appears Login Information IP 192 168 0214 User lb DVR 1 Password El Fort 5610 Default me Figure 5 1 2 Type the IP address of the VSM server and a User ID and password establishe
11. ion box around to have a close up view of the selected area e PAP View Specify up to 7 close up views by drawing navigation boxes on the panorama view The PIP and PAP functions are also supported when playing back panorama view with ViewLog For more details on PIP and PAP refer to Picture in Picture View and Picture and Picture View Chapter 1 GV DVA User s Manual on the Software DVD GeoVision 3 WebCam Server 3 1 New Features for Non lE Browsers The latest non IE browsers Chrome Safari Firefox support the following new features 1 Live view display Three types of display are available MPEG4 Encoder Viewer Motion JPEG and JPEG Image Viewer You can use MPEG4 Encoder Viewer and JPEG Imager Viewer display live view at CIF Now you can display live view at VGA using the Motion JPEG mode For detail see 8 3 Single View Viewer and 8 8 JPEG Image Viewer GV DVR User s Manual on the Software DVD 2 PTZ Control You can move the camera live view adjust its focus and bring the live view to its home position 3 Event List Query and Play Back You can query for events and play back recordings For detail see 8 77 Event List Query GV DVR User s Manual on the Software DVD Mpegd Encoder Viewer Camera List Camera e Motion JPEG JPEG Image lewer e R E Camera adjustment Remote Play Back B Event List Query Brighiness Ed Remote Play Back Conbasi Saturation A Hue
12. lay up to 10 full screen channels with multiple monitors installed Note The full screen display closes at the designed monitor if its Web interface window is minimized To access this feature 1 2 3 Install at least two monitors to a server and log in the WebCam server For detail see 8 7 Remote Viewing Using a Web Browser GV DVR User s Manual on the Software DVD The single live view of the GV System appears Va Pl E angh al Hary aP Figure 3 6 Right click on the single view and select Full Screen This dialog box appears Full n ee Monitor Figure 3 7 Select a monitor and click OK The live view immediately appears full screen on the designated monitor 15 GeoVision 4 Center V2 4 1 Scheduling Notifications from Subscribers As a subscriber of Center V2 server the GV System can be scheduled to only send notifications text notifications and recording on events that occur during specified time periods You can customize up to 4 time periods and set up special days To set up the schedule 1 On the GV System select the Network button and select Connect to Center V2 This dialog box appears Login Information Centera IP 192 168 0 214 User ID Geovision Taipei Password ma Port 5547 Default Save Password ma Figure 4 1 2 Type the IP address of the Center V2 server and a User ID and password established at the serv
13. nts occurred during the specified periods select the corresponding option and select Normal for the Event Type 8 Click OK 9 Connect the GV System to Center V2 Note Keep the event mode as Emergency if you do not want to apply the schedule for video recording and notifications 19 GeoVision 4 2 Recording Live View for Video Analytics Events Not only can Center V2 receive text notifications when Video Analytics events including Intruder Missing Object Unattended Object Scene Change Crowd Detection Advanced Missing Object Advanced Unattended Object and Advanced Scene Change occur it can now record live videos and also record for the specified duration By default this function is enabled and the record duration is 30 seconds To enable this function 1 Follow steps 1 2 and 4 in 4 1 Scheduling Notifications from Subscribers to access the Advanced Settings dialog box on GV System 2 To send text notifications and live videos of Video Analytics events select the Notify Center V2 when the following events come up Intruder Missing Object Unattended Object Scene Change option Advanced Settings Camera Other 1 0 Device Camera Camera 1 i Send to Center when Motion is Detected Normal l Allow Center v to View Live Camera Figure 4 6 20 6 T Feature Guide V8 5 6 Click OK to save the settings Connect the GV System to Center V2 To change the defa
14. o the Skype account of the GV Skype Video Utility 1 Log in Skype and select the Skype account of the GV Skype Video Utility from Contact 2 Click the IM button EJ and type Cam 1 to view the channel 1 or type other channel numbers To view single channel live view type channels 1 to 32 To view one of the 8 quad views use channels 33 to 40 Seguridad Status amp Online Figure 2 4 3 Click Send and an incoming call will appear momentarily Seguridad Figure 2 5 4 Click the green Answer button to watch the live view Figure 2 6 Feature Guide V8 5 6 2 3 Minimum Duration for Advanced Motion Detection In advanced motion detection you can now set minimum time duration for motions to be counted as motion detection 1 Click the Configure button select Video Analysis and select Advanced Motion Detection This dialog box appears Advanced Motion Detection Setup W Enable Camera 1 EHE M Userdefined f Define Object iin Object Size f Set region Sensitivity 4 C Mask region W Moise Tolerance ee M Minimum duration 10 Second Level 1 Ignore environmental changes Default f Cancel Figure 2 7 2 Select Minimum Duration and specify the minimum number of seconds motions must exceed to be counted as motion detection 3 Click OK to apply the settings For more information see Advanced Motion Detection Chapter 3 GV DVR User s Manual on the Software DVD
15. on lE Browsers ccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeesaeeeeeaes 10 3 2 Support for Browsers on Smart Phones ccccccseeeeeeeeeeeeeeeeeseeeeeeseeeeeeees 12 3 3 Displaying Full Screen Live Vi wW c cccccccecseeeeeceeseeeeeeeeeeeeesseeeseesaaeeeeeeas 15 4 CEMETI V2 ass sete e EE AE EEEE 16 4 1 Scheduling Notifications from Subscribers 0 eee cece eeeeeeeeeeeeeeeeeeeeeeeaeee es 16 4 2 Recording Live View for Video Analytics Events ccccsssecesseeeeeeeeeeeeees 20 4 3 Setting Up a Time Threshold for Connection Lost Notification 22 5 Nia eet E E E ES E EE 23 5 1 Scheduling Notifications from Subscribers ssneennennennnneeneeenrrreeerr rrenen 23 5 2 Setting Up a Time Threshold for Connection Lost Notification 26 Feature Guide V8 5 6 1 New Supports and Specifications 1 1 Support for New IP Devices The following GeoVision and third party IP devices will now be supported in V8 5 6 e Audio A O mark indicates the GV System supports the two way audio communication with the device N A indicates the function is unavailable in the device e Codec The video codec supported by GV System are listed e PTZ A O mark indicates the GV System supports the PTZ function of the device N A indicates the function is unavailable in the device brand Model auio coas Prz Note IP devices marked with were tested using ON
16. r Alarm iln Out 00 Event Type Emergency Emergency Emergency Emergency Emergency Emergency Emergency Emergency Emergency Emergency Emergency Emergency Figure 5 4 Click OK Connect the GV System to VSM video recording and notifications Feature Guide V8 5 6 Select Normal for the Event Type field For detail see step 6 in 6 1 Scheduling Note Keep the event mode as Emergency if you do not want to apply the schedule for 25 GeoVision 5 2 Setting Up a Time Threshold for Connection Lost Notification The GV System may lose connection with its cameras under busy and unstable network environments In this case this brief connection lost may not require the attention of the VSM administrator To reduce the number of such Connection Lost notifications being sent to the VSM server set up a duration which the Connection Lost event must exceed to notify the VSM server To access this feature 1 Onthe VSM main window select Configure and select Notification The Alarm Settings dialog box Figure 4 8 appears 2 Follow steps 2 to 4 in 4 3 Setting Up a Time Threshold for Connection Lost Notification to establish a time threshold 26
17. rday Enable according to time span sunday Enabieallday Holiday Enable according to time span fa Priority Weekend i SY p OK Cancel Figure 4 4 C Select Enable to start configuring To customize a time period select a Span and specify the time period You can set up to 4 time periods E To set up Saturdays and or Sundays select Enable according to time span Enable all day or Disable in the Saturday and or Sunday field F To setup for specific days click the button at the end of the Holiday field to add the dates and select Enable according to time span Enable all day or Disable G Click OK to save the settings Feature Guide V8 5 6 7 Customize the communication modes for the cameras Advanced Settings Camera Other 1 0 Device Camera Camera 1 r if Send to Centem when Motion is Detected Event Type Normal Ww Allow Center to View Live Camera Event Type Emergency Iw Notify Canter when the following events come up H ntruder Missing Object Unattended Object Scene Change Event Type Normal Figure 4 5 A Inthe Advanced Settings dialog box select the Camera tab B For different settings among the cameras select a camera number from the Camera drop down list C To send video and notification messages only when motion and or Video Analytics events including Intruder Missing Object Unattended Object and Scene Change eve
18. tem to log in Webcam Login ID admin E Remember My ID and Password Change Password Forget Password Figure 3 2 12 Feature Guide V8 5 6 2 Click Login The cameras on the GV System appear Live View Remote Play Back Streaming Type H264 JPEG Camera Best Low Camera 1 Camera 2 Camera 3 E eg Camera 4 Figure 3 3 3 To watch live view tap Live View on the top tap the H 264 option for Streaming Type and then tap a video icon The device connects to the live view shortly 4 To access the PTZ functions tap Live View on the top and then tap the JPEG option for Streaming Type This page appears You can control the live view with the direction arrows zoom in out and home position buttons 7 Live View Remote Play Back Streaming Type H264 JPEG om QQ t Figure 3 4 13 GeoVision 5 To play back tap Remote Play Back This page appears Search recordings by defining the camera date and start time If the video is recorded on a Daylight Saving day select Yes for DST Rollback ID Home Live View Remote Play Back Camera List Camera 1 Date 2012 10 19 Start Time 00 00 f DST Rollback es Ves Q No Query 2012 10 19 00 03 16 2012 10 19 00 08 17 Figure 3 5 6 The matched results are shown Click the video icon for instant playback 14 Feature Guide V8 5 6 3 3 Displaying Full Screen Live View Using the IE browser you can now disp
19. ult recording length on the Center V2 main window click the Preference Settings button and select System Configuration This dialog box appears Preference General Layout Network Record Dispatch Server Monitor Option O Manual clase channel Postmotion Camera send by VO trigger will monitor Monitor the camera sent by GY wiegand capture Image Quality V Enable Directdraw Start up Auto Run when Windows Starts Login SMS Server when Start Service Channel Caption Use subscriber s color setting as background Figure 4 7 Modify the Record the channel triggered by video analytics events field The valid length is from 3 to 600 seconds Click OK This change applies immediately 21 GeoVision 4 3 Setting Up a Time Threshold for Connection Lost Notification The GV System may lose connection with its cameras under busy and unstable network environments In this case this brief connection lost may not require the attention of the Center V2 operators To reduce the number of such Connection Lost notifications being sent to the Center V2 server set up a duration which the Connection Lost event must exceed to notify the Center V2 server To access this feature 1 On the Center V2 main window click the Preference Settings button and select Notification This dialog box appears Alarm Settings Video Lost VO Module Lost fl Trigger Normal VO Tri
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