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1. Getac Rugged Mobile Computing Solution Nov 2013 TRADEMARKS All brand and product names are trademarks or registered trademarks of their respective companies NOTE The information in this manual is subject to change without notice For the latest version of the manual please visit the Getac website at www getac com Table of Contents Chapter 1 Getting Started 1 1 Getting the Tablet PC Running 1 2 Unpacking si 1 2 Installing the SIM Card Optional and Battery Packs 1 3 Connecting to AC Power 1 5 Using the Tether ss 1 6 Turning On and Off the Tablet PC 1 7 Taking a Look at the Tablet PC 1 8 Front Components 1 8 Rear Components nnana 1 11 Left Side Components s sssesssssesseesesrnennnnsnnernsrnsrnnrnnn nnne 1 12 Top Components 1 13 Bottom Components 1 14 Chapter 2 Operating Your Tablet PC cccscccssseeeseseeeaseeeeaeeeneaeens 2 1 Navigating on the Screen 2 2 Using the Touchscreen ss 2 2 Using the Dual Mode Display Optional 2 5 Using the Network Features 2 6 Using the LAN Optional 2 6 Using the Wireless LAN 2 6 Using the BT Feature cccccccccccessseeecsseeeeeeeseeeeeessueeeeseseeeesees 2 8 Turning On Off the BT Radio 2 8 Connecting to another BT Device 2 9 Using the WWAN Feature Optional 2 10 Turning On Off the WWAN Radio 2 10 Setting up a WWAN Connection 2 11 Chapter 3 Chapter 4 Chapter 5 Cha
2. Managing Power Your Tablet PC operates either on external AC power or on internal battery power This chapter tells you how you can effectively manage power To maintain optimal battery performance it is important that you use the battery in the proper way Managing Power 3 1 AC Adapter CAUTION e The AC adapter is designed for use with your Tablet PC only Connecting the AC adapter to another device can damage the adapter e The AC power cord supplied with your Tablet PC is for use in the country where you purchased your Tablet PC If you plan to go overseas with the Tablet PC consult your dealer for the appropriate power cord e When you disconnect the AC adapter disconnect from the electrical outlet first and then from the Tablet PC A reverse procedure may damage the AC adapter or Tablet PC e When unplugging the connector always hold the plug head Never pull on the cord The AC adapter serves as a converter from AC Alternating Current to DC Direct Current power because your Tablet PC runs on DC power but an electrical outlet usually provides AC power It also charges the battery pack when connected to AC power The adapter operates on any voltage in the range of 100 240 V AC 3 2 Managing Power Battery Pack Your Tablet PC has two battery packs The battery pack is the internal power source for the Tablet PC It is rechargeable using the AC adapter NOTE Care and maintenance information for the batter
3. Use a soft cloth moistened with water or a non alkaline detergent to wipe the exterior of the Tablet PC Gently wipe the display with a soft lint free cloth Do not use alcohol or detergent on the display If water or liquid is split onto the Tablet PC wipe it dry and clean when possible Though your Tablet PC is water proof do not leave the Tablet PC wet when you can dry it If the Tablet PC gets wet where the temperature is 0 C 32 F or below freeze damage may occur Make sure to dry the wet Tablet PC 7 4 Caring for the Tablet PC Battery Pack Guidelines Recharge the battery pack when it is nearly discharged When recharging make sure that the battery pack is fully charged Doing so may avoid harm to the battery pack The battery pack is a consumable product and the following conditions will shorten its life when frequently charging the battery pack when using charging or storing the battery in high temperature condition To avoid hastening the deterioration of the battery pack thereby prolonging its useful life minimize the number of times you charge it so as not to frequently increase its internal temperature Charge the battery pack between 10 C 30 C 50 F 86 F temperature range higher environment temperature will cause the battery Dacks temperature to rise Avoid charging the battery pack inside a closed vehicle and in hot weather condition Also charging will not start if the battery
4. e f using an external speaker make sure that the speaker is properly connected Distorted sound is produced e Make sure that the volume control is not set too high or too low In most cases a high setting can cause the audio electronics to distort the sound Startup Problems When you turn on the Tablet PC it does not respond and the Power Indicator does not light green e If you are using an external AC power make sure that the AC adapter is correctly and securely connected If so make sure that the electrical outlet works properly e If you are using the battery power make sure that the battery is not discharged When you turn on the Tablet PC it stops after POST e Reset your Tablet PC See Resetting the Tablet PC later in this chapter Wireless LAN Problems cannot use the wireless LAN feature e Make sure that the wireless LAN feature is turned on Troubleshooting 8 7 Transmission quality is poor Your Tablet PC may be in an out of range situation Move your Tablet PC closer to the Access Point or another wireless LAN device it is associated with Check if there is high interference around the environment and solve the problem as described next Radio interference exists Move your Tablet PC away from the device causing the radio interference such as microwave oven and large metal objects Plug your Tablet PC into an outlet on a different branch circuit from that used by the affecting dev
5. 3 Under Refresh your PC without affecting your files tap Get started To remove everything and reinstall Windows 1 Open the Charms Bar of Windows 2 Tap Settings gt Change PC Settings gt General 3 Under Remove everything and reinstall Windows tap Get started Troubleshooting 8 11 System Recovery a Tool for Windows 7 Models Use System Recovery when e The Windows 7 operating system does not start at all e You want to restore the system to the factory state WARNING e Using this feature will reinstall Windows to your system and configure it to the system s factory default settings All data on the hard disk drive will be lost e Make sure that power is not interrupted during the recovery process An unsuccessful recovery may result in Windows startup problems To run System Recovery 1 Connect the AC adapter 2 Turn on the Tablet PC During system startup when the Getac logo screen appears double tap the screen In the menu that appears select HDI Recovery under App Menu Or if a keyboard is connected you can press Ctrl Alt F2 keys for four seconds instead of tapping the screen 8 12 Troubleshooting 3 Inthe screen that appears select Recovery to start the recovery process Hard Disk Image Recovery This program will reset Windows operation system back to original factory state and all of the user data in hard disk will lost Please make sure to backup your data and plug the AC adapte
6. B 3 Safety NOtICES ui B 4 On the Use of the RF Device B 6 USA and Canada Safety Requirements and Notices B 6 European Union CE Marking and Compliance Notices B 8 Chapter 1 Getting Started Congratulations on purchasing this rugged Tablet PC This chapter first tells you step by step how to get the Tablet PC up and running Then you will find a section briefly introducing the external components of the Tablet PC Getting Started 1 1 Getting the Tablet PC Running Unpacking After unpacking the shipping carton you should find these standard items e Tablet PC e Accessories Battery pack x 2 AC adapter AC power cord Stylus or digitizer pen Tether AG AR anti glare anti reflection film which is already attached to the screen Screen cleaning cloth Driver disc Document s Inspect all the items If any item is damaged or missing notify your dealer immediately 1 2 Getting Started Installing the SIM Card Optional and Battery Packs 1 Locate the battery cover Slide the two small locks outward to the unlocked position G and then release the latch G to open the battery cover 2 Select models only With the SIM card s chip side facing up and the beveled corner pointing to the slot insert the card all the way into the slot NOTE To remove the SIM card just push in the SIM card to pop out and remove the card Getting Starte
7. Setup Password on Boot allows you to enable or disable the entering of password for booting up your system This item appears only on Windows 7 models HDD Security Status HDD 0 Password State shows whether you have set the hard disk password or not Set HDD 0 Password sets the password for locking the Primary Master hard disk drive After setting a password the hard disk drive can only be unlocked by the password no matter where it is installed TPM Setup Menu TPM Support enables or disables TPM Trusted Platform Module support TPM Trusted Platform Module is a component on your computer s mainboard that is specifically designed to enhance platform security by providing a protected space for key operations and other security critical tasks Using BIOS Setup 5 5 Current TPM State shows the current TPM state TPM Action allows you to select between No Change Clear Enable and Activate and Disable and Deactivate e Intel Trusted Execution Technology enables utilization of additional hardware capabilities provided by Intel Trusted Execution Technology Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system The bootable devices will be automatically detected during POST and shown here allowing you to set the sequence that the BIOS uses to look for a device from which to load the OS Exit Menu The Exit menu displays ways of exiting BIOS Setup Utility After finishing with
8. Swedish Denna produkt har tillverkats i enlighet med EG direktiv 1999 5 EC Restrictions This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range Regulatory Information B 9
9. hold until a popup menu Right click appears Drag Hold the stylus or finger on the screen and drag Drag across the screen until reaching your destination Using Multi touch Gestures You can interact with your Tablet PC by placing two fingers on the screen The movement of the fingers across the screen creates gestures which send commands to the Tablet PC Here are the multi touch gestures that you can use Actions Gestures Descriptions finger down finger up Use panning to see another part of a page that has scroll bars Pan Scroll Use zooming to make an item a photo for example on the screen larger or smaller The gesture works in applications that support mouse wheel zooming Zoom Pinch Move two fingers apart toward each other Operating Your Tablet PC 2 3 Actions Gestures OS finger down ue finger up Descriptions Rotate Use rotating to move a picture or other item on the screen in a circular direction clockwise or counter Move two fingers in opposing clockwise The gesture directions works in applications that support the one i specific gesture Use one finger to pivot around another Press and Use press and tap to Tap access the shortcut menu Press on target and tap using a second finger Two The function is defined finger by applications that Tap support the specific gesture Tap two fingers at the same time where th
10. listed below e View system information e Check the battery status and configure the battery e Configure ECO modes or called power profiles e View light sensor information select models only e Set if your system will switch to the external antenna when connected to the docking station select models only e Change the function of the hardware button e Configure how your system works with the vehicle ignition select models only e Monitor the system e View GPS information select models only Tap and hold the Getac Utility icon Gi located on Windows taskbar and select G Manager to start the program The G Manager window appears containing several tabs NOTE Depending on your model the actual items and information appearing on the screen may differ from those shown in this manual Using Getac Software 6 3 EE Summary _ System Information Select a component from the list to see detailed information p Summary 1 56 1 04 System Sensors 775MHz Disk Drives 6 42 GB 82 Battery J Signal Strength OS Family Microsoft Windows 8 Pro Display os OS Version 6 2 9200 Product Model Getac Help For detailed information on the program see the program s online help 6 4 Using Getac Software Getac Camera Optional Getac Camera is a geo tagging camera program which allows you to stamp geographical information on photos as watermarks and embed such i
11. of the Tablet PC is causing the problem Make sure that you turn on all peripheral devices before turning on the Tablet PC If an external device has a problem make sure that the cable connections are correct and secure Make sure that the configuration information is properly set in the BIOS Setup program Make sure that all the device drivers are correctly installed Make notes of your observations Are there any messages on the screen Do any indicators light Do you hear any beeps Detailed descriptions are useful to the service personnel when you need to consult one for assistance If any problem persists after you follow the instructions in this chapter contact an authorized dealer for help 8 2 Troubleshooting Solving Common Problems Battery Problems The battery does not charge Battery Charge indicator does not light amber e Make sure that the AC adapter is properly connected e Make sure that the battery is not too hot or cold Allow time for the battery pack to return to room temperature e If the battery doesn t charge after it has been stored in very low temperatures try disconnecting and reconnecting the AC adapter to solve the problem e Make sure that the battery pack is installed correctly e Make sure that the battery terminals are clean The operating time of a fully charged battery becomes shorter e If you often partially recharge and discharge the battery might not be charged to its full p
12. of the power button You may change what the power button does in Windows Control Panel Getting Started 1 7 Taking a Look at the Tablet PC NOTE Depending on the model you purchased the appearance of your Tablet PC may not be exactly the same as those shown in this manual CAUTION You need to open the protective covers to access the connectors When not using a connector make sure to close the cover completely for water and dust proof integrity Engage the locking mechanism if existing Front Components Ref Component Description Touchscreen Displays and receives information for the Tablet PC Camera Lens Allows you to use the camera function When optional the camera lens is in use the indicator beside it lights up Light Sensor Senses the ambient light for automatic adjustments of the display backlight 1 8 Getting Started 6 Ref Component 6 Indicators d Power EZ Battery Charge gt RF Radio Frequency Power Button Extra Button Description See Also Lights blue when the power is on Blinks blue when the system is in Sleep mode Lights green when the battery is fully P 3 charged Lights amber when the battery is being charged P 3 Blinks red once per second when the battery s capacity is below 10 3 5 Blinks red rapidly once per 0 5 second when there is a thermal protection problem Ask for repair service in case this hap
13. or Internet service provider ISP for the security key or passphrase For more information on setting a wireless network connection refer to Windows online help NOTE You can use Intel PROSet Wireless to take full advantage of the Wi Fi capabilities of your Tablet PC See the Help of the utility for instructions Operating Your Tablet PC 2 7 Using the BT Feature The BT 4 0 technology allows short range about 50 meters wireless communications between devices without requiring a cable connection Data can be transmitted through walls pockets and briefcases as long as two devices are within range Turning On Off the BT Radio To turn on the BT radio 1 Make sure that the Airplane mode is switched off You can control the Airplane mode using one of the below methods e Use the Airplane Mode button in the OSD Control Panel e For Windows 8 Open the Charms Bar tap Settings gt Change PC Settings gt Wireless Slide the Airplane mode switch to the Off position 2 If you have previously turned off the BT radio use one of the below methods to turn it on e For Windows 8 Open the Charms Bar of Windows Tap Settings gt Change PC Settings gt Wireless Slide the BT switch to the On position e For Windows 7 Use Getac Quick Bar To open Getac Quick Bar tap and hold the Getac Utility icon bd on Windows taskbar and select Quick Bar Tap the BT button in the Quick Bar an X over the button means the radio is currentl
14. pack follow these steps 1 Locate the battery cover Slide the two small locks outward to the unlocked position 31 and then release the latch to open the battery cover 2 Pull the ribbon strip to lift the battery pack off the compartment 3 6 Managing Power Basen Battery 1 on Ribbon strip Ribbon strip EE Battery 2 ER Fit another battery pack into place Note the orientation of the battery pack Hold the battery pack at an angle and insert its small tabs to the corresponding notches in the battery compartment Then lift the yellow protection sheet in the battery compartment and plug the battery connector Hold the battery cover at an angle and insert the cover s small tabs to the corresponding notches on the Tablet PC then close the cover Press the four small dots so that the cover clicks into place Engage the cover latch and slide the two small locks inward to the locked position A Managing Power 3 7 Power Saving Tips Aside from enabling your Tablet PC s power saving mode you can do your part to maximize the battery s operating time by following these suggestions Do not disable Power Management Decrease the LCD brightness to the lowest comfortable level Shorten the length of time before Windows turn off the display When not using a connected device disconnect it Turn off the wireless radio if you are not using the wireless module such as WL
15. to your Tablet PC 1 Insert one of the tether s loop ends through the hole of the stylus as indicated by below Then insert the other end through the first loop as indicated by below and pull it tight KO 2 Insert the other loop end to the tether hole on the Tablet PC as indicated by below Then insert the stylus end through the loop as indicated by below and pull it tight 1 6 Getting Started Turning On and Off the Tablet PC Turning On Press the power button d The Windows operating system should start Turning Off When you finish a working session you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode Do this Windows 8 Windows 7 Power off Open the Charms Bar of Use the Windows Start Shutdown Windows 8 by swiping in from menu in the lower left and the right side of the screen follow the shutdown Tap Settings and then tap J procedure Power Tap Shut down in the Power menu that pops up Press the power button or use Press the power button the Power menu to put the or use the Windows Start Tablet PC in Sleep mode menu to put the Tablet PC in Sleep mode Hibernate By default this option is not Use the Windows Start shown in the Power menu If you menu to put the Tablet PC want to use the feature set up in Hibernation mode according in Windows Control Panel Sleep is the default setting
16. AN BT or WWAN Turn off the Tablet PC when you are not using it 3 8 Managing Power Chapter 4 Expanding Your Tablet PC You can expand the capabilities of your Tablet PC by connecting other peripheral devices When using a device be sure to read the instructions accompanying the device together with the relevant section in this chapter Expanding Your Tablet PC 4 1 Connecting a USB Device Your Tablet PC has a USB 3 0 port for connecting USB devices such as a digital camera scanner printer modem and mouse USB 3 0 supports a transfer rate up to 5 Gbit s To unlock the left side cover e Select models have a second USB port which supports USB 2 0 transfer rate is 480 MB s 4 2 Expanding Your Tablet PC Connecting an Audio Device For higher audio quality you can send sound through an external audio device The audio combo connector is the 4 pole TRRS 3 5mm type Apple iPhone Recessed so you can connect a compatible headset microphone Se To unlock the left side cover SAFETY WARNING A To prevent possible hearing damage do not listen at high volume levels for long periods Expanding Your Tablet PC 4 3 Connecting an HDMI Display Monitor If you want the benefits of a larger display screen with higher resolution you can connect an external display monitor to your Tablet PC Your Tablet PC supports an HDMI connector HDMI High Definition Multimedia Inte
17. Power Switch The value of the corresponding green segment indicates the relative percentage of the battery charge The battery pack is fully discharged when you see no segment glowing green Battery Low Signals and Actions The battery icon E changes appearance to display the current state of the battery Battery Battery Level Description Icon Discharging The icon shows the charge remaining in 10 percent increments until the charge reaches the low battery level The battery charge has reached the low battery level 10 by default Critically low The battery charge has reached the critical battery level 5 by default By default Windows will display a notification and put your Tablet PC into Hibernation When the battery is low the Tablet PC s Battery Charge Indicator 3 also blinks red to alert you to take actions Always respond to low battery by connecting the AC adapter placing your Tablet PC in Hibernation mode or turning off the Tablet PC Managing Power 3 5 Replacing the Battery Pack CAUTION e There is danger of explosion if the battery is incorrectly replaced Replace the battery only with the Tablet PC manufacturer s battery packs Discard used batteries according to the dealer s instructions e Donot attempt to disassemble the battery pack NOTE You can hot swap one battery pack while the other one is supplying the power To replace the battery
18. SD Solid State Disk UO ports Standard USB 3 0 combo audio 4 pole TRRS 3 5mm type HDMI Docking Optional One of the below on the top side RS232 RJ 45 USB 2 0 microSD barcode reader One of the blow at the rear Smart card reader RFID reader LAN option 10 100 1000 Mbps Ethernet Wireless LAN BT IEEE 802 11ac compatible with 802 11a b g n BT 4 0 EDR Specifications A 1 Parts Specifications GPS option NMEA0183 WWAN option 3G 4G LTE Camera option Front HD Rear 5M pixel autofocus LED video capture Security Kensington lock TPM 1 2 Power AC adapter Universal 65 W input 100 240 V 50 60 Hz output 19V Battery pack x 2 Lithium ion Prismatic type 3 cell Dimension LxWxD 314 x 207 x 22mm 12 4 x 8 1 x 0 9 inch Weight 1 39 kg 3 lb Button Functions on Special Occasions On POST BIOS Setup Non ACPI occasions the five hardware buttons provide keyboard key functions as described below Button Function A 2 Specifications Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your Tablet PC NOTE Marking labels located on the exterior of your Tablet PC indicate the regulations that your model complies with Please check the marking labels and refer to the corresponding statements in this appendix Some notices apply to specific models only Regulatory Information B 1 On the Use of the System Class B Regulat
19. ations Regulatory Information B 3 Safety Notices About the Battery Caution Texts Concerning Lithium Batteries DANISH ADVARSEL Lithiumbatteri Eksplosionsfare ved fejlagtig h ndtering Udskiftning ma kun ske med batteri af samme fabrikat og type Lev r det brugte batteri tilbage til leverand ren NORWEGIAN ADVARSEL Eksplosjonsfare ved feilaktig skifte av batteri Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten Brukte batterier kasseres i henhold til fabrikantens instruksjoner SWEDISH VARNING Explosionsfara vid felaktigt batteribyte Anv nd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera anv nt batteri enligt fabrikantens instruktion FINNISH VAROITUS Paristo voi r j ht jos se on virheellisesti asennettu Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin H vit k ytetty paristo valmistajan ohjeiden mukaisesti ENGLISH CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the equipment manufacturer Discard used batteries according to manufacturer s instructions DEUTSCH VORSICHT Explosionsgefahr bei unsachgem em Austausch der Batterie Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleich wertigen Typ Entsorgung gebrauchter Batterien nach Angaben des Herstellers FRENCH ATTENTION II y a danger d explosion s il
20. brings you to the last application you were in For Windows 7 Opens or closes the OSD Control Panel Provides a keyboard key function for specific occasions 1 10 Getting Started Rear Components P 1 6 Serves as the input device by tapping on P 2 2 Digitizer pen the touchscreen to make selections and enter information Battery Pack Inside are two battery packs P 3 3 ROVER Inside is the SIM card slot optional P 1 3 Camera Indicator Lights up when the camera lens beside it is optional in use Flash optional Provides extra light when taking pictures Camera Lens Allows you to use the camera function P 6 5 optional Speaker Sends out sound and voice from your Tablet PC Getting Started 1 11 Ref Select models have one of the below components Smart Card Reader RFID Reader Component Description Accepts a smart card for additional security feature P 6 6 Scans and reads RFID Radio frequency identification tags Left Side Components 2 Ref Component Description See Also Combo Audio P 4 3 Connector Connects a set of headphones or external speakers with amplifier Supports a headset microphone with 4 pole TRRS 3 5mm jack HDMI Connector Connects a HDMI High Definition Multi media Interface monitor or TV set USB 3 0 Port Connects a USB device such as a USB flash P 4 2 disk printer digi
21. d 1 0 VT d enables or disables VT d Intel Virtualization Technology for Directed I O When enabled VT d helps enhance Intel platforms for efficient virtualization of I O devices Graphics Setup DVMT Pre Allocated sets the amount of pre allocated fixed graphics memory for use by the internal graphics device DVMT Total Gfx Mem sets the amount of total graphics memory pre allocated fixed DVMT for use by the internal graphics device Device Configuration enables or disables several hardware components The items available for setting depend on your model 5 4 Using BIOS Setup Security Menu The Security menu contains the security settings which safeguard your system against unauthorized use NOTE You can set the user password only when the supervisor password has been set If both the supervisor and user passwords are set you can enter any of them for starting up the system and or entering BIOS Setup However the user password only allows you to view change the settings of certain items A password setting is applied right after it is confirmed To cancel a password leave the password empty by pressing the Enter key Accounts Password Status Supervisor User Password Is shows whether you have set the supervisor user password or not for the system Set Supervisor User Password sets the supervisor user password You can set the supervisor user password to be required for starting up the system and or entering BIOS
22. d 1 3 3 Note the orientation of the battery pack Hold the battery pack at an angle and insert its small tabs to the corresponding notches in the battery compartment Then lift the yellow protection sheet in the battery compartment and plug the battery connector 4 Proceed with the other battery pack 5 Hold the battery cover at an angle and insert the cover s small tabs to the corresponding notches on the Tablet PC then close the cover Press the four small dots so that the cover clicks into place Engage the cover latch A and slide the two small locks inward to the locked position A 8 1 4 Getting Started Connecting to AC Power It is suggested that you use AC power when starting up the Tablet PC for the very first time 1 Plug the DC cord of the AC adapter to the power connector of the Tablet PC O 2 Plug the female end of the AC power cord to the AC adapter and the male end to an electrical outlet ei Gute 3 Power is being supplied from the electrical outlet to the AC adapter and onto your Tablet PC Now you are ready to turn on the Tablet PC CAUTION Use only the AC adapter included with your Tablet PC Using other AC adapters may damage the Tablet PC NOTE When the AC adapter is connected it also charges the battery pack For information on using battery power see Chapter 3 Getting Started 1 5 Using the Tether A tether is provided for attaching the stylus
23. d environment e The Tablet PC can get uncomfortably warm when you use it in high temperatures As a safety precaution in such a circumstance do not place the Tablet PC on your lap or touch it with your bare hands for extended periods of time Prolonged body contact can cause discomfort and potentially a burn Operating Your Tablet PC 2 1 Navigating on the Screen The screen of your Tablet PC is touch sensitive You can control the location of the cursor pointer on the screen using the included stylus or your finger to communicate with the Tablet PC CAUTION Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen Doing so may damage the touchscreen surface Use the included stylus or your finger NOTE An AG AR film has been attached to the screen before shipment The film is a consumable which will be worn out by possible scratches You can purchase a new one when replacement is required Using the Touchscreen NOTE Instead of a hard tip your stylus has a soft tip so that it does not scratch the AG AR film It is normal for the soft tip to wear out after a long period of use You can purchase a new one when needed The following table shows how you use the touchscreen to obtain equivalent mouse functions 2 2 Operating Your Tablet PC Equivalent Term Action Mouse Function Tap Touch the screen once Click Point Double tap Touch the screen twice rapidly Double click Tap and hold Tap and
24. e Tablet PC Managing Power 3 3 Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected Initializing is the process of fully charging discharging and then charging It can take several hours A software tool called Gauge Reset is provided for the purpose Use the G Manager program and select the Battery tab to find the tool Checking the Battery Level NOTE Any battery level indication is an estimated result The actual operating time can be different from the estimated time depending on how you are using the Tablet PC The operating time of a fully charged battery pack depends on how you are using the Tablet PC When your applications often access peripherals you will experience a shorter operating time The two battery packs are discharged in parallel By Operating System You can check the approximate battery level using the battery meter function of the operating system To read the battery level in Windows tap the battery icon on the taskbar By Gas Gauge On the exterior side of the battery pack is a gas gauge for displaying the estimated battery charge When the battery pack is not installed in the Tablet PC and you want to know the battery charge you can press the switch with a pointed device to see the corresponding value of indicator segment that light green 3 4 Managing
25. e target is in the midpoint between the fingers 2 4 Operating Your Tablet PC Actions Gestures Descriptions finger down Flick left or right to navigate back and forward in a browser and other applications The gesture works in most applications that support back and forward Make quick drag gestures in the desired direction Using the Dual Mode Display Optional Dual mode display if your model has the feature incorporates both touchscreen and digitizer functions The display is set to Touchscreen mode by default Touchscreen mode provides all the functionalities that an ordinary touchscreen has When the Tablet PC receives signals from the digitizer pen the display automatically switches to Digitizer mode You can move the cursor by bringing the digitizer pen close to the screen without actually touching the screen s surface Operating Your Tablet PC 2 5 Using the Network Features Using the LAN Optional To connect the network cable to the LAN module if your model has the feature connect one end of the LAN cable to the RJ 45 connector on the Tablet PC and the other end to the network hub S 0 Rm A i Using the Wireless LAN The WLAN module of your Tablet PC supports IEEE 802 1 1a b g n ac Turning On Off the WLAN Radio To turn on the WLAN radio 1 Make sure that the Airplane mode is switched off You can control the Airplane mode using one of the below met
26. eeeaaesteaeeeeneeees 7 3 General Guidelines ceeeeeceeeeeeeeteeeeeeeeeeeeeaeeeeeaeseeneeeeeees 7 4 Cleaning Guidelines 7 4 Battery Pack Guidelines 7 5 Touchscreen Guidelines 7 6 When Traveling 7 7 Chapter 8 Troubleshooting se 8 1 Preliminary Checklist 8 2 Solving Common Problems 8 3 Battery Problems ceccceceseeeeseeeeeeeeeeeeeeeeeeesaesteaaeseaaeeneees 8 3 BT Wireless Transmission Problems 8 3 Display Problems 8 4 Hardware Device Problems 8 4 Power Management Problems 8 5 Sensor Problems for Windows 8 Models Only 8 5 Software Problems sccssscccescessseesseeeseeeecseeeessaeessseesenees 8 6 Sound Problems sssssssssssnnssssnnnssnnnsennnnsennnnsnnnnnntnnnnnnnnnne nnn 8 7 Startup Problems AEN 8 7 Wireless LAN Problems 8 7 Other Problems ss 8 9 Resetting the Tablet PC 8 10 System RECOVEFY oo ceeecececeeeenteeeeeeeaeeeeeaaeeeeeeaaeeeeeeaaeeeeneaeeeenenas 8 11 System Restore Refresh or Reset for Windows 8 ue DE DEER 8 11 System Recovery a Tool for Windows 7 Models 8 12 Appendix A Specifications ssmmmmnnnmemmennnnenennnnenmennnnnennes A 1 Appendix B Regulatory Information B 1 On the Use of the System B 2 Class B Regulations B 2 ANSI Warning is
27. ers Sleep or Hibernation mode when the battery pack is empty Do any one of the following Connect the AC adapter to the Tablet PC Replace the empty battery pack with a fully charged one Sensor Problems for Windows 8 Models Only The built in digital compass doesn t seem to be accurate e Rotating the display can affect the accuracy of the digital compass This is normal not a malfunction The sensors for the compass require periodic recalibration Follow this method to recalibrate the sensors Troubleshooting 8 5 1 Make sure you are far away from any large metal objects or magnetic fields 2 Start an application that utilizes the digital compass Hold the Tablet PC level with the horizon with the LCD side facing up 4 Rotate the Tablet PC 360 at least three times around each axis X Y and Z as shown below w Software Problems An application program does not work correctly e Make sure that the software is correctly installed e lf an error message appears on the screen consult the software program s documentation for further information e f you are sure the operation has stop reset the Tablet PC See Resetting the Tablet PC later in this chapter 8 6 Troubleshooting Sound Problems No sound is produced e Make sure that the volume control is not set too low Increase the volume e Make sure that the sound is not muted e Make sure that the Tablet PC is not in Sleep mode
28. hods e Use the Airplane Mode button in the OSD Control Panel e For Windows 8 Open the Charms Bar tap Settings gt Change PC Settings gt Wireless Slide the Airplane mode switch to the Off position 2 If you have previously turned off the WLAN radio use one of the below methods to turn it on e For Windows 8 Open the Charms Bar of Windows Tap Settings gt Change PC Settings gt Wireless Slide the Wi Fi switch to the On position 2 6 Operating Your Tablet PC e For Windows 7 Use either Windows Mobility Center or Getac Quick Bar To open Getac Quick Bar tap and hold the Getac Utility icon ti on Windows taskbar and select Quick Bar Tap the WLAN button in the Quick Bar an X over the button means the radio is currently off To turn off the WLAN radio You can turn off the WLAN radio the same way you turn it on If you want to quickly turn off all wireless radio simply switch on Airplane mode Connecting to a WLAN Network 1 Make sure that the WLAN function is enabled as described above 2 For Windows 8 Open the Charms Bar of Windows Tap Settings and then tap Ml For Windows 7 Tap the Wireless Network icon fff on the taskbar An orange light in the icon indicates connections are available 3 Inthe list of available wireless networks tap a network and then tap Connect 4 Some networks require a network security key or passphrase To connect to one of those networks ask your network administrator
29. ice Consult your dealer or an experienced radio technician for help cannot connect to another wireless LAN device Make sure that the wireless LAN feature is turned on Make sure that the SSID setting is the same for every wireless LAN device in the network Your Tablet PC is not recognizing changes Restart the Tablet PC Make sure that the IP address or subnet mask setting is correct cannot communicate with the computer in the network when Infrastructure mode is configured Make sure that the Access Point your Tablet PC is associated with is powered on and all the LEDs are working properly If the operating radio channel is in poor quality change the Access Point and all the wireless station s within the BSSID to another radio channel Your Tablet PC may be in an out of range situation Move your Tablet PC closer to the Access Point it is associated with Make sure that your Tablet PC is configured with the same security option encryption to the Access Point 8 8 Troubleshooting Use the Web Manager Telnet of the Access Point to check whether it is connected to the network Reconfigure and reset the Access Point I cannot access the network Make sure that the network configuration is appropriate Make sure that the user name or password is correct You have moved out of range of the network Turn off power management Other Problems The date time is incorrect Correct the date and time via the o
30. ions USA Federal Communications Commission Radio Frequency Interference Statement NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Any changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment Please note The use of a non shielded interface cable with this equipment is prohibited B 2 Regulatory Information Canada Canadian Department of Communicat
31. ions Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference Causing equipment regulations Cet appareil num rique de Classe B respecte toutes les exigences du R glement Canadien sur le mat riel brouileur This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada ANSI Warning Equipment approved for ANSI ISA 12 12 01 Nonincendive Electrical Equipment for use in Class 1 Division 2 Group A B C and D Maximum ambient temperature 25 C 55 C e WARNING To prevent ignition of a hazardous atmosphere batteries must only be changed or charged in an area known to be non hazardous e EXPLOSION HARZARD WARNING External connections hubs through the connectors as mentioned USB connector Ethernet connector phone connector video port serial port power supply connector microphone jack headphones jack and buttons switches and super multi DVD combo drive are not to be used in a hazardous location e Power adapter shall not be used in hazardous loc
32. l cause du brouillage au service faisant l objet d une licence il doit tre utilis l int rieur et devrait tre plac loin des fen tres afin de fournir un cran de blindage maximal Si le mat riel ou son antenne d mission est install l ext rieur il doit faire l objet d une licence Regulatory Information B 7 European Union CE Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 1999 5 EC Danish Dette produkt er i overensstemmelse med det europ iske direktiv 1999 5 EC Dutch Dit product is in navolging van de bepalingen van Europees Directief 1999 5 EC Finnish Tama tuote noudattaa EU direktiivin 1999 5 EC m r yksi French Ce produit est conforme aux exigences de la Directive Europ enne 1999 5 EC German Dieses Produkt entspricht den Bestimmungen der Europ ischen Richtlinie 1999 5 EC Greek To npo v aut nAnpoi Tic npoBAEWEIS tns Eupwna k s O ny a 1999 5 EC Icelandic essi vara stenst regluger Evr pska Efnahags Bandalagsins n mer 1999 5 EC Italian Questo prodotto conforme alla Direttiva Europea 1999 5 EC Norwegian Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 1999 5 EC B 8 Regulatory Information Portuguese Este produto cumpre com as normas da Diretiva Europ ia 1999 5 EC Spanish Este producto cumple con las normas del Directivo Europeo 1999 5 EC
33. mpatibility with legacy BIOS services This item appears only on Windows 8 models e UEFI Boot enables or disables booting using UEFI Unified Extensible Firmware Interface UEFI is a new type of firmware after the BIOS firmware This item appears only on Windows 8 models e Legacy Boot enables or disables booting using legacy BIOS This item is accessible only when the CSM Support item is set to Yes This item appears only on Windows 8 models Using BIOS Setup 5 3 Advanced Menu The Advanced menu contains the advanced settings Wake Up Capability USB Wake Up From S3 allow a USB device activity to wake up the system from S3 Sleep state This feature works for Windows 7 only AC Initiation sets if connecting AC power will automatically start or resume the system AMT Configuration Intel R AMT enables or disables Intel Active Management Technology BIOS extension execution AMT allows the system administrator to access an AMT featured computer remotely Enter Intel MEBx Setup determines whether the prompt for entering Intel MEBx Setup appears or not during POST Virtualization Technology Setup Intel R Virtualization Technology enables or disables Intel VT Intel Virtualization Technology feature which provides hardware support for processor virtualization When enabled a VMM Virtual Machine Monitor can utilize the additional hardware virtualization capabilities provided by this technology Intel R VT for Directe
34. n the screen are an intrinsic characteristic of TFT LCD technology It is not regarded as a LCD defect Clouding or called mura happens on the screen when you exert forces on the left or right side of the LCD frame e This is anormal phenomenon not a defect Hardware Device Problems The Tablet PC does not recognize a newly installed device e The device may not be correctly configured in the BIOS Setup program Run the BIOS Setup program to identify the new type e Make sure if any device driver needs to be installed Refer to the documentation that came with the device 8 4 Troubleshooting e Make sure if the device needs any jumper or switch settings Refer to the documentation that came with the device e Check the cables or power cords for correct connections e Foran external device that has its own power switch make sure that the power is turned on Power Management Problems The Tablet PC does not enter Sleep or Hibernation mode automatically e If you have a connection to another computer the Tablet PC does not enter Sleep or Hibernation mode if the connection is actively in use e Make sure that the Sleep or Hibernation time out is enabled The Tablet PC does not enter Sleep or Hibernation mode immediately e Ifthe Tablet PC is performing an operation it normally waits for the operation to finish The Tablet PC does not resume from Sleep or Hibernation mode e The Tablet PC automatically ent
35. nformation into JPEG files as EXIF 2 2 metadata NOTE e Getac Camera works with Virtual GPS a separate application program e Before starting Getac Camera close any other program that uses the camera otherwise Getac Camera can only provide limited functions Start Getac Camera The Getac Camera window appears as shown below T Getac Camera The GPS positioning will be automatically activated When the GPS positioning is completed you will see the geographical information in the watermark area on the image For detailed information on the program see the program s online help Tap L Era and then Using Getac Software 6 5 Getac Smart Tag Optional If your model has the RFID reader writer module you can use Getac Smart Tag to read UID numbers from RFID tags 14443 A 14443 B and 15693 types Start Getac Smart Tag The Getac Smart Tag floating button appears and is always on top of the screen Tap the floating button to start scanning While scanning is in progress the button s color is orange 3 Idle To configure the program open the options menu by tapping and holding the floating button Scanning 14443 A 14443 B 15693 ei Auto Send UID out Keep scanning No Beep Informatiom Exit For detailed information on the program see the program s online help 6 6 Using Getac Software Using the Barcode Reader Optional NOTE For enhanced applications and customization
36. o not place the Tablet PC on a bed sofa rug or other similar surface Otherwise overheating may occur that results in damage to the Tablet PC e As the Tablet PC can become very hot during operation keep it away from objects that are vulnerable to heat e Keep the Tablet PC at least 13 cm 5 inches away from electrical appliances that can generate a strong magnetic field such as a TV refrigerator motor or a large audio speaker e Avoid moving the Tablet PC abruptly from a cold to a warm place A temperature difference of more than 10 C 18 F may cause condensation inside the unit which may damage the storage media Caring for the Tablet PC 7 3 General Guidelines Do not expose your skin to the Tablet PC when operating it in a very hot or cold environment Do not place heavy objects on top of the Tablet PC as this may damage the display The screen surface is easily scratched Avoid touching it with a sharp object such as a pen or pencil LCD image sticking occurs when a fixed pattern is displayed on the screen for a prolonged period of time You can avoid the problem by limiting the amount of static content on the display It is recommended that you use a screen saver or turn off the display when it is not in use To maximize the life of the backlight in the display allow the backlight to automatically turn off as a result of power management Cleaning Guidelines Never clean the Tablet PC with its power on
37. of the module contact your authorized Getac dealer If your model has the barcode reader module you can read barcodes of the following types e Code 39 e Code 128 e EAN JAN UPC e GS1 Databar e Interleaved 2 of 5 e PDF417 e QR Code e Data Matrix e OCR To read barcodes 1 Start your processing software and open a new or existing file Place the insertion point or called cursor where you want the data to be entered 2 Press and hold the Trigger button of your Tablet PC while aiming the green scan beam at the barcode The beam should be centered over the barcode Adjust the lens distance from the barcode shorter for a smaller barcode and farther for a larger one Using Getac Software 6 7 Trigger button NOTE If the code being scanned is highly reflective e g laminated it may be necessary to tilt the code 5 to prevent unwanted reflection 3 Upon a successful scan the system beeps and the scan beam turns off The decoded barcode data will be entered into your processing software 6 8 Using Getac Software Chapter 7 Caring for the Tablet PC Taking good care of your Tablet PC will ensure a trouble free operation and reduce the risk of damage to your Tablet PC This chapter gives you guidelines covering areas such as protecting storing cleaning and traveling Caring for the Tablet PC 7 1 Protecting the Tablet PC To safeguard the integrity of your Tablet PC data as well a
38. operating temperature for the battery is 10 C 50 C 14 F 122 F e Do not leave the battery pack in storage for more than six months without recharging it Touchscreen Guidelines e Use the finger or the included stylus on the display Using a sharp or metallic object other than your finger or stylus may cause scratches and damage the display thereby causing errors e Use a soft cloth to remove dirt on the display The touchscreen surface has a special protective coating that prevents dirt from sticking to it Not using a soft cloth may cause damage to the special protective coating on the touchscreen surface e Turn off the Tablet PC power when cleaning the display Cleaning the display with the power on may cause improper operation e Do not use excessive force on the display Avoid placing objects on top of the display as this may cause the glass to break thereby damaging the display e Using the touchscreen during low temperature less than 5 C may cause a slower response time this is normal A normal response time may be restored upon returning to room temperature e When there is noticeable discrepancy in the operation of the touchscreen function wrong location on intended operation or improper display resolution refer to the Windows online Help for instructions on recalibrating the touchscreen display 7 6 Caring for the Tablet PC When Traveling Before traveling with your Tablet PC make a backup of yo
39. otential Initialize the battery to solve the problem The battery operating time indicated by the battery meter does not match the actual operating time e The actual operating time can be different from the estimated time depending on how you are using the Tablet PC If the actual operating time is much less than the estimated time initialize the battery BT Wireless Transmission Problems I cannot connect to another device with BT wireless technology e Make sure that both devices have activated BT feature e Make sure that the distance between the two devices is within the limit and that there are no walls or other obstructions between the devices Troubleshooting 8 3 e Make sure that the other device is not in Hidden mode e Make sure that both devices are compatible Display Problems Nothing appears on the screen e During operation the screen may automatically turn off as a result of power management Press any key to see if the screen comes back e The brightness level might be too low Increase the brightness The characters on the screen are dim e Adjust the brightness and or contrast The display brightness cannot be increased e Asa protection the display brightness will be fixed at a low level when the surrounding temperature is too high or too low It is not a malfunction in this situation Bad dots appear on the display at all times e Asmall number of missing discolored or bright dots o
40. pack is not within the allowed temperature range It is recommended that you do not charge the battery pack more than once a day It is recommended that you charge the battery pack with the Tablet PC s power off To maintain the battery pack s operating efficiency store it in a cool dark place removed from the Tablet PC and with 30 40 charge remaining Important guidelines when using the battery pack When installing or removing the battery pack take note of the following avoid installing or removing the battery pack when the Tablet PC is in Sleep mode Abruptly removing the battery pack may cause loss of data or the Tablet PC may become unstable avoid touching the battery pack terminals or damage may occur thereby causing improper operation to it or the Tablet PC The Tablet PC s input voltage and surrounding temperature will directly affect the battery pack s charge and discharge time Caring for the Tablet PC 7 5 charging time will be prolonged when the Tablet PC is turned on To shorten the charging time it is recommended that you place the Tablet PC in Sleep or hibernation mode alow temperature will prolong the charging time as well as hasten the discharge time e When using battery power in an extremely low temperature environment you may experience shortened operating time and incorrect battery level reading This phenomenon comes from the chemical characteristics of batteries The appropriate
41. pens Blinks amber when the battery charging is in an abnormal state Replace the battery in case this happens Lights blue when the RF radio of any RF feature WLAN BT WWAN is on Turns the power on or off The default off P 1 7 state is Sleep mode 7 Starts the Getac Camera program and serves as the shutter release button Serves as the trigger button for the barcode reader if your model has the barcode reader module When Function Lock is on Enables or disables the touchscreen feature Can be changed to another set of predefined functions using G Manager Provides a keyboard key function for specific occasions Getting Started 1 9 Ref Component Description See Also P1 Button Switches on or off Function Lock FL which changes the Extra Up and Down buttons to an alternative function When FL is on the ke icon appears on Windows taskbar When pressed longer P 8 10 Serves as the Ctrl Alt Del keyboard keys Provides a keyboard key function for specific occasions Up Down increases the sound volume Button decreases the sound volume When Function Lock is on increases the LCD brightness decreases the LCD brightness Provides a keyboard key function for specific occasions Microphone Receives sound and voice to record voice Windows Logo For Windows 8 Button Goes to the Start screen Or if you re already on Start pressing this button
42. perating system or BIOS Setup program After you have performed everything as described above and still have the incorrect date and time every time you turn on the Tablet PC the RTC Real Time Clock battery is at the end of its life Call an authorized dealer to replace the RTC battery Troubleshooting 8 9 Resetting the Tablet PC You may have to reset reboot your Tablet PC on some occasions when an error occurs and the program you are using hangs up If you are sure the operation has stopped and you cannot use the restart function of the operating system reset the Tablet PC Reset the Tablet PC by any one of these methods e Press and hold the P1 button for more than 2 seconds This opens the Ctrl Alt Del screen where you can select actions including Restart e If the above action does not work press and hold the power button for more than 5 seconds to force the system to turn off Then turn on the power again 8 10 Troubleshooting System Recovery System Restore Refresh or Reset for Windows 8 Models If you re having problems with your Windows 8 computer you can try to restore refresh or reset it To restore your computer to an earlier point in time 1 Enter Recovery in the search box 2 Tap Settings and then tap Recovery 3 Tap Open System Restore To refresh your computer without affecting your files 1 Open the Charms Bar of Windows 2 Tap Settings gt Change PC Settings gt General
43. pter 6 Chapter 7 Managing POWEL ssnnnsensnrereennnnneennnnnne 3 1 ege Ee EE 3 2 Battery Pack ur 3 3 Charging the Battery Pack 3 3 Initializing the Battery Pack 3 4 Checking the Battery Level 3 4 Battery Low Signals and Actions 3 5 Replacing the Battery Pack AA 3 6 Power Saving Tips 3 8 Expanding Your Tablet PC 4 1 Connecting a USB Device 4 2 Connecting an Audio Device 4 3 Connecting an HDMI Display Monitor 4 4 Connecting a Serial Device Optional 4 5 Using Smart Cards Optonali 4 6 Using MicroSD Cards Optional cccccccesecessseessseeeseeesees 4 7 Using BIOS Setup nnnns 5 1 When and How to Use 5 2 Menu Descriptions eeececeeceeeeeeeeeeesaeeeeeeeeeaeeeeeaeeeeaaeseaaeeneees 5 3 Information Menu 5 3 Main Menu iii 5 3 Advanced Menu 5 4 Security Menu iii 5 5 BOO WON EE cea ceedthaaiecacccectaettsivectansace 5 6 Exit MENU istic A ee Se ca 5 6 Using Getac Software nes 6 1 OSD Control Pan l 222 ra ranhreniaiteshattanntenuss 6 2 G Manager serrara panne til utile Auiltn tais 6 3 Getac Camera Optional 6 5 Getac Smart Tag Optional 6 6 Using the Barcode Reader Optional 6 7 Caring for the Tablet PC 7 1 Protecting the Tablet PC 7 2 Using an Anti Virus Strategy 7 2 Using the Cable Lock 7 2 Taking Care of the Tablet PC 7 3 Location Guidelines eee
44. r Open the cover 2 Align the card with its connector pointing to the slot and the connector side facing back Slide the card into the slot until it reaches the end 3 Windows will detect the card and assign it a drive name 4 Close the cover To remove a microSD card 1 Open File Explorer and tap Computer 2 3 4 5 Tap and hold the memory card icon and tap Eject Open the cover Slightly push the card to release and then pull it out of the slot Close the cover Expanding Your Tablet PC 4 7 Chapter 5 Using BIOS Setup BIOS Setup Utility is a program for configuring the BIOS Basic Input Output System settings of the Tablet PC BIOS is a layer of software called firmware that translates instructions from other layers of software into instructions that the Tablet PC hardware can understand The BIOS settings are needed by your Tablet PC to identify the types of installed devices and establish special features This chapter tells you how to use the BIOS Setup Utility Using BIOS Setup 5 1 When and How to Use You need to run BIOS Setup Utility when e You see an error message on the screen requesting you to run BIOS Setup Utility e You want to restore the factory default BIOS settings e You want to modify some specific settings according to the hardware e You want to modify some specific settings to optimize the system performance To run BIOS Setup Utility e For Windows 8 models Open
45. r before starting Choose Recovery to start hard disk image recover or Cancel to exit the program and been system Disk Image Options Windows 7 32 Bit Pro Version 1 0 0 3 Build Aug 4 2011 14 02 41 c Getac All rights reserved 4 The progress bar shows the percentage completed When it reaches 100 the system turns off 5 Turn on the Tablet PC The Windows setup wizard starts Follow the onscreen prompts to continue 6 When the system restarts the installer screen appears The installer will perform system hardware detection and driver installation Welcome to use Getac product This is the first boot up of Windows OS The Getac Smart instada will automatically compete the setup of rte Warning Crest system Emtee D SB rata Instaltation Process rat a tvers into OS 7 When completed the system restarts and displays Windows desktop Troubleshooting 8 13 Appendix A Specifications NOTE Specifications are subject to change without any prior notice Parts Specifications CPU Haswell Intel Core i3 i5 i7 processor BIOS Phoenix Flash EEPROM supporting UEFI NIST ACPI and TPM RAM 4GB 8GB DDR3L 1600MHz SO DIMM Video Controller UMA Intel GT2 Display Panel 11 6 inch 16 9 TFT LCD HD 1366x768 or FHD 1920x1080 sunlight readable 800 Nits maximum brightness Audio Features Azalia High Definition audio E Integrated microphone Hard disk drive 64 128 256 GB S
46. re that the Airplane mode is switched off You can control the Airplane mode using one of the below methods e Use the Airplane Mode button in the OSD Control Panel e For Windows 8 Open the Charms Bar tap Settings gt Change PC Settings gt Wireless Slide the Airplane mode switch to the Off position 2 If you have previously turned off the WWAN radio use one of the below methods to turn it on e For Windows 8 Open the Charms Bar of Windows Tap Settings gt Change PC Settings gt Wireless Slide the Mobile Broadband switch to the On position e For Windows 7 Use the WWAN utility software or Getac Quick Bar To open Getac Quick Bar tap and hold the Getac Utility icon fg on Windows taskbar and select Quick Bar Tap the WWAN button in the Quick Bar an X over the button means the radio is currently off 2 10 Operating Your Tablet PC Eat To turn off the WWAN radio You can turn off the WWAN radio the same way you turn it on If you want to quickly turn off all wireless radio simply switch on Airplane mode Setting up a WWAN Connection 1 Make sure that the SIM card is inserted and the WWAN function is enabled as described above 2 Start the WWAN utility software AirCard Watcher The screen as below appears Airplane mode radio is off 3 You can use the WWAN utility software to configure and use WWAN connections See the online help for information Operating Your Tablet PC 2 11 Chapter 3
47. reasonable protection against harmful interference when the equipment is installed and used in accordance with the instruction manual and operated in a commercial B 6 Regulatory Information environment However there is no guarantee that interference will not occur in a particular commercial installation or if operated in a residential area If harmful interference with radio or television reception occurs when the device is turned on the user must correct the situation at the user s own expense The user is encouraged to try one or more of the following corrective measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help CAUTION The Part 15 radio device operates on a non interference basis with other devices operating at this frequency Any changes or modification to said product not expressly approved by the manufacturer could void the user s authority to operate this device Canada Radio Frequency Interference Requirements To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Pour emp cher que cet apparei
48. rface is an audio video interface that transmits uncompressed digital data and therefore delivers true HD quality Gei To unlock the left side cover To switch the display output use Windows Control Panel or OSD Control Panel 4 4 Expanding Your Tablet PC Connecting a Serial Device Optional If your model has the RS232 serial port you can connect a serial device such as a serial mouse or serial communication device im md Expanding Your Tablet PC 4 5 Using Smart Cards Optional If your model has the smart card reader you can use smart cards With an embedded microcontroller smart cards have the unique ability to store large amounts of data carry out their own on card functions e g encryption and mutual authentication and interact intelligently with a smart card reader To insert a smart card 1 Locate the smart card reader Open the cover 2 With the embedded computer chip facing front and near the slot slide the smart card into the slot Chip on the other side of the card 3 Close the cover To remove a smart card 1 Make sure that the software is not accessing the smart card 2 Open the cover 3 Pull the card out of the slot A Close the cover 4 6 Expanding Your Tablet PC Using MicroSD Cards Optional If your model has the microSD card reader you can use microSD cards for removable storage media To insert a microSD card 1 Locate the microSD card reade
49. s the Tablet PC itself you can protect the Tablet PC in several ways as described in this section Using an Anti Virus Strategy You can install a virus detecting program to monitor potential viruses that could damage your files Using the Cable Lock You can use a Kensington type cable lock to protect your Tablet PC against theft The cable lock is available in computer stores To use the lock loop the lock cable around a stationary object such as a table Insert the lock to the Kensington lock hole and turn the key to secure the lock Store the key in a safe place 7 2 Caring for the Tablet PC Taking Care of the Tablet PC Location Guidelines e For optimal performance use the Tablet PC where the recommended temperature is between 0 C 32 F and 55 C 131 F Actual operating temperature depends on product specifications e Avoid placing the Tablet PC in a location subject to high humidity extreme temperatures mechanical vibration direct sunlight or heavy dust Using in extreme environments for long periods can result in product deterioration and a shortened product life e Operating in an environment with metallic dust is not allowed e Place the Tablet PC on a flat and steady surface Do not stand the Tablet PC on its side or store it in an upside down position A strong impact by dropping or hitting may damage the Tablet PC e Do not cover or block any ventilation openings on the Tablet PC For example d
50. sed to excess moisture Regulatory Information B 5 On the Use of the RF Device USA and Canada Safety Requirements and Notices IMPORTANT NOTE To comply with FCC RF exposure compliance requirements the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter Radio Frequency Interference Requirements and SAR This device meets the government s requirements for exposure to radio waves This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the U S Government This device complies with FCC radiation exposure limits set forth for an uncontrolled environment EMC Requirements This device uses generates and radiates radio frequency energy The radio frequency energy produced by this device is well below the maximum exposure allowed by the Federal Communications Commission FCC This device complies with the limits for a Class B digital device pursuant to Part 15 subpart C of the FCC Rules and Regulations Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation The FCC limits are designed to provide
51. tal camera joystick and more 1 12 Getting Started Top Components Ref Component Description See Also None Or can be one of the below components depending on your model Serial Port Connects a serial device P 4 5 MicroSD Card Slot Accepts a microSD card for removable P 4 7 inside the cover storage media RJ 45 Connector Connects the LAN cable P 2 6 inside the cover USB 2 0 Port Connects a USB device such as a USB flash P 4 2 inside the cover disk printer digital camera joystick and more Barcode Reader Scans and reads barcodes P 6 7 Lens Getting Started 1 13 Bottom Components OBES 2D 1 2 3 Ref Component Description Connects the AC adapter Antenna Pass Connects to the docking station for using through external WWAN GPS WLAN antenna optional Docking Connects to the docking station available Connector as an option Kensington Lock Locks the Tablet PC to a stationary object for security 4 1 14 Getting Started Chapter 2 Operating Your Tablet PC This chapter provides information about the use of the Tablet PC If you are new to Tablet PCs reading this chapter will help you learn the operating basics If you are already a computer user you may choose to read only the parts containing information unique to your Tablet PC CAUTION e Do not expose your skin to the Tablet PC when operating it in a very hot or col
52. the Charms Bar of Windows Tap Settings gt Change PC Settings gt General Under Advanced startup tap Restart now In the boot options menu tap Troubleshoot gt Advanced options gt UEFI Firmware Settings Tap Restart to restart the system and enter UEFI BIOS e Method 1 for Windows 7 models During start when the Getac logo screen appears double tap the screen In the menu that appears select Setup under App Menu e Method 2 for Windows 7 models If a keyboard is connected press the F2 key when the prompt Press F2 for System Utilities appears at the bottom left corner of the screen during system startup NOTE The actual setting items on your model may differ from those described in this chapter 5 2 Using BIOS Setup Menu Descriptions Information Menu The Information menu contains the basic configuration information of the system There are no user definable items in this menu NOTE The Asset Tag information appears when you have entered the asset number for this Tablet PC using the asset management program The program is provided in the Asset tag folder of the Driver disc Main Menu The Main menu contains the various system settings e System Date sets the system date e System Time sets the system time e Legacy USB Support enables or disables the system s support for Legacy e CSM Support enables or disables CSM Compatibility Support Mode You can set this item to Yes for backward co
53. ur hard disk data into flash disks or other storage devices As an added precaution bring along an extra copy of your important data Make sure that the battery pack is fully charged Make sure that the Tablet PC is turned off Disconnect the AC adapter from the Tablet PC and take it with you Use the AC adapter as the power source and as a battery charger Hand carry the Tablet PC Do not check it in as luggage If you need to leave the Tablet PC in the car put it in the trunk of the car to avoid exposing the Tablet PC to excessive heat When going through airport security it is recommended that you send the Tablet PC and flash disks through the X ray machine the device you set your bags on Avoid the magnetic detector the device you walk through or the magnetic wand the handheld device used by security personnel If you plan to travel abroad with your Tablet PC consult your dealer for the appropriate AC power cord for use in your country of destination Caring for the Tablet PC 7 7 Chapter 8 Troubleshooting Tablet PC problems can be caused by hardware software or both When you encounter any problem it might be a typical problem that can easily be solved This chapter tells you what actions to take when solving common Tablet PC problems Troubleshooting 8 1 Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem Try to isolate which part
54. y a remplacement incorrect de la batterie Remplacer uniquement avec une batterie du m me type ou d un B 4 Regulatory Information type quivalent recommand par le constructeur Mettre au rebut les batteries usag es conform ment aux instructions du fabricant Attention for USA Users The product that you have purchased contains a rechargeable battery The battery is recyclable At the end of its useful life under various state and local laws it may be illegal to dispose of this battery into the municipal waste stream Check with your local solid waste officials for details in your area for recycling options or proper disposal About the AC Adapter e Use only the AC adapter supplied with your Tablet PC Use of another type of AC adapter will result in malfunction and or danger e Do not use the adapter in a high moisture environment Never touch the adapter when your hands or feet are wet e Allow adequate ventilation around the adapter when using it to operate the device or charge the battery Do not cover the AC adapter with paper or other objects that will reduce cooling Do not use the AC adapter while it is inside a carrying case e Connect the adapter to a proper power source The voltage requirements are found on the product case and or packaging e Do not use the adapter if the cord becomes damaged e Do not attempt to service the unit There are no serviceable parts inside Replace the unit if it is damaged or expo
55. y is provided in the Battery Pack Guidelines section in Chapter 7 Charging the Battery Pack NOTE e Charging will not start if the battery s temperature is outside the allowed range which is between 0 C 32 F and 50 C 122 F Once the battery s temperature meets the requirements charging automatically resumes e During charging do not disconnect the AC adapter before the battery has been fully charged otherwise you will get a prematurely charged battery To charge the battery pack connect the AC adapter to the Tablet PC and an electrical outlet The Battery Charge Indicator EZ on the Tablet PC glows amber to indicate that charging is in progress You are advised to keep the Tablet PC power off while the battery is being charged When the battery is fully charged the Battery Charge Indicator glows green The two battery packs are charged in parallel It takes approximately 5 hours to fully charge the two battery packs when the power is off and approximately 6 hours when the power is on may need a longer charging time at lower temperatures CAUTION After the Tablet PC has been fully recharged do not immediately disconnect and reconnect the AC adapter to charge it again Doing so may damage the battery NOTE The battery level may automatically lessen due to the self discharge process 0 21 per day even when the battery pack is fully charged 100 This happens no matter if the battery pack is installed in th
56. y off 2 8 Operating Your Tablet PC To turn off the BT radio You can turn off the BT radio the same way you turn it on If you want to quickly turn off all wireless radio simply switch on Airplane mode Connecting to another BT Device 1 Make sure that the BT function is enabled as described above 2 Make sure that the target BT device is turned on discoverable and within close range See the documentation that came with the BT device 3 For Windows 8 Open the Charms Bar of Windows Tap Settings gt Change PC Settings gt Devices Tap Add a device For Windows 7 Tap and hold the BT icon on Windows taskbar Tap Add a Device 4 Select the device you want to connect from the search results 5 Depending on the type of BT device that you want to connect to you will need to enter the pertinent information For detailed information on using the BT feature see Windows online Help Operating Your Tablet PC 2 9 Using the WWAN Feature Optional A WWAN Wireless Wide Area Network uses mobile telecommunication cellular network technologies to transfer data The WWAN module of your Tablet PC supports 3G and 4G LTE NOTE e Your model only supports data transmission Voice transmission is not supported e For instructions on installing the SIM card see Installing the SIM Card Optional and Battery Packs in Chapter 1 Turning On Off the WWAN Radio To turn on the WWAN radio 1 Make su
57. your settings you must save and exit so that the changes can take effect Exit Saving Changes saves the changes you have made and exits BIOS Setup Utility Exit Discarding Changes exits BIOS Setup Utility without saving the changes you have made Load Setup Defaults loads the factory default values for all the items Discard Changes restores the previous values for all the items Saves Changes saves the changes you have made 5 6 Using BIOS Setup Chapter 6 Using Getac Software Getac software includes application programs for specific computer components and utility programs for overall management This chapter briefly describes the programs Using Getac Software 6 1 OSD Control Panel The OSD On Screen Display Control Panel provides a user friendly interface for you to quickly activate or operate certain functions on your Tablet PC with a simple tap of the screen To open the OSD Control Panel start the program named OSDC If you have a Windows 7 model you can also press the Windows Logo button on your computer to open it The following screen appears Backlit MANUAL en a ee ee Getac Virtual Explorer ep BT Setup Keyboard For detailed information on the program see the program s online help 6 2 Using Getac Software G Manager G Manager is a unified user interface utility that allows you to view manage or configure your computer features With G Manager you can perform all or some of the tasks

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