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TruVision NVR 21P User Manual - Utcfssecurityproductspages.eu

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1. 200M Tour a Focus Foous Rew Pause Play Fwd ee l Z AS search ee 2 Archive ii 000G Description Acknowledge an alarm Enable disable the IR remote control to control the TVN 21 Select a camera and enter a number in a menu option Switch between the different multiviews Switch between monitors A and B Return to live view mode Activate the main menu Start stop sequencing In Menu mode Use left or right arrow buttons to select and up or down arrow buttons to edit entry In PTZ mode Use to control PTZ In Playback mode Use to control playback speed Confirm selection Use to control zoom of camera lens Enter preprogrammed three digit code to call up a preset Enter preprogrammed one digit code to call up a preset tour TruVision NVR 21P User Manual 3BChapter 4 Operating instructions Item Description 14 Focus and Use to control focus of camera lens 15 Playback control Use to control playback Rewind Pause Play and Fast Forward 16 Search Open the Search menu 17 Replay Replay the selected file from the beginning 18 Eject Eject the CD or DVD disk 19 Archive Press once to enter quick archive mode Press twice to start archiving Aim the remote control at the IR receiver located at the front of the unit to test operation To connect the remote control to the TVN 21 1 Press the Menu button on the front panel or right click the mouse and select the Me
2. Click the PTZ Settings icon on the menu toolbar and select More Settings Select the shadow tour from the list To record a new shadow tour click and use the directional buttons on the PTZ control panel to move the camera along the desired path Click to save the shadow tour Note The shadow tour can be overwritten Click Back to return to live view To call up a shadow tour 1 46 PTZ control panel In live view left click the mouse and select the PTZ Control icon in the quick access toolbar The PTZ control panel appears Select the desired camera from the toolbar Orie TruVision NVR 21P User Manual 5BChapter 6 Controlling a PTZ camera On the front panel select the desired camera and press Enter on the joystick to call up the quick access toolbar The PTZ control panel appears 2 Scroll the toolbar to Shadow Tour and double click the shadow tour from the list The camera immediately carries out the shadow tour movement e Menu toolbar 1 Click the PTZ Settings icon on the menu toolbar and select More Settings 2 Select the shadow tour from the list and click io to start the tour Click LJ to stop the shadow tour 3 Click Back to return to live view TruVision NVR 21P User Manual 47 5BChapter 6 Controlling a PTZ camera 48 TruVision NVR 21P User Manual Chapter 7 Playing back a recording The NVR lets you to quickly locate and play back recorded video There are four ways to play back vid
3. Indicates alarms and system notifications Clicking the icon opens a screen that lists the alarms and notifications More than one icon can be displayed at the same time The system status is displayed on the front panel by the status LEDs Video output The NVR can be connected to up to three monitors However only one monitor can be controlled at a time TruVision NVR 21P User Manual 29 4BChapter 5 Live view The NVR automatically checks the monitor outputs used If more than one monitor is connected it then defines which monitor is the main one and which is the auxiliary lf a HDMI monitor is used it will be the main output If HDMI and VGA monitors are both connected to the NVR both will be main monitors they will both show the same view However you will not be able to control each individually To select the video output of the main monitor 1 Click the Display Mode Settings icon in the menu toolbar 2 Select Layout gt General 3 From Video Output Interface select which monitor will be the main monitor HDMI depends on NVR model VGA or main BNC HDMI is default if connected To control a monitor On the front panel press button A to select the main monitor Press button B to select the event monitor Audio output The HDMI monitor connector on the back panel outputs both video and audio signals There is an audio output on the back panel for speakers Controlling live view mode Many features
4. Play Click to start playback of the selected recording Export Click to archive the selected file to a USB device The export screen appears Back Click to return to live view Playing back frame by frame You can easily play back a selected video at different speeds This allows you to carefully examine an event frame by frame as it happens The current frame rate is shown on the right of the playback control toolbar 60 TruVision NVR 21P User Manual 6BChapter 7 Playing back a recording To play back frame by frame e Using a mouse 1 In playback mode click the Speed Down E button in the playback control toolbar until the speed changes to single frame 2 Click the Pause button to advance the video frame by frame e Using the front panel 1 In playback mode move the left direction button to left to scroll down through the speed changes until single frame 2 Press Enter to advance the video frame by frame Digital zoom in playback You can easily Zoom in on an image during playback to see it in greater detail To digitally zoom in during playback 1 In playback mode right click the mouse and click Digital Zoom in the pop up menu The playback control toolbar disappears 2 Click the screen with the cursor The image zooms in and the digital view screen appears 3 Left click the mouse and drag the red square to the area of interest or move the joystick on the front panel to position the red s
5. ME Pause In live view freeze the last image of the live display for all active cameras displayed In playback mode stop playback Play In live view mode play all day playback of the current camera upper left video tile if in multiview mode In playback mode play back a camera in the forward direction In search mode play back a selected video or view a snapshot In PTZ mode do an auto tour Live Switch to live view mode Replay In playback mode start playing the current file Starts at the beginning of the file You can lock or unlock the front panel with a key See Table 3 on page 20 for a detailed description of all these buttons for different tasks Display In multiview mode toggle through the various multiviews full quad 1 5 1 7 9 and 16 In HDD information mode and user management mode delete a selected item In PTZ mode delete a selected key point In Log Search mode display the details of a log file in Log Search result Seq In Live View mode start stop sequencing cameras on the current monitor A In Live View mode select the main monitor B In Live View mode select the event monitor F1 In Playback mode click to start and stop video clipping For audio press F1 and a numerical button to play the audio of the specified camera in live view In System Information mode get the DDNS URL In User Management mode pop up the Permission screen of a selected item in User Management gt
6. Enter the IPv6 address for the NVR Default value is fe80 240 30ff fe48 2975 64 Enter the IPv6 address for the NVR Enter the IPv6 address of your network gateway so the NVR will be recognized within the network This is typically the IP address of your router Display the MAC address Enter a value between 500 and 9676 Default is 1500 Enter the preferred domain name server to use with the NVR Enter the alternate domain name server to use with the NVR Select the main LAN port when net fault tolerance or load balance mode is selected LAN is default Select which LAN is the main route when multi address mode is selected 3 Click Apply to save the settings TruVision NVR 21P User Manual 11BChapter 12 Network settings Configuring PPPoE You can connect the NVR directly to a DSL modem To do this you need to select the PPPoE option in the network settings Contact your ISP to get the user name and password To configure general network settings 1 Click the Network settings icon in the menu toolbar to display its screen 2 Click PPPoE and check the enable PPPoE box 3 Enter your user name and password and confirm the password 4 Click Apply to save the settings Configuring DDNS lf your NVR is set up to use PPPOE as its default network connection you can set up Dynamic DNS DDNS to be used in conjunction You need to register with your ISP before configuring your system for use with DDNS There a
7. You can navigate the NVR menus using the keypad buttons and joystick However not all maneuvers are available using the joystick see Table 21 on page 143 for the description of the NVR keypad mapping when using the KTD 405 keypad series See Figure 40 above for a list of the keypad functions that are unavailable when connected to the NVR Example 1 To enter your password in the login screen using the keypad 1 2 In live view mode press esc to activate the Login screen Press and hold esc and then press the arrow buttons Ce down a up a left C right to move the cursor to the Password edit box Once in the password box release esc Press Enter to activate the soft keyboard 4 Press and hold esc and then press the arrow buttons to reach the first digit of the password Release esc and press Enter to select the digit Or move the joystick to the first digit of the password and press Enter 5 Repeat steps 2 to 4 for each digit of the password 6 Move the cursor to the Enter button on the soft keyboard and press Enter on 142 the KTD 405 keypad to quit the soft keyboard Press and hold esc and then press the arrow buttons to navigate the cursor to activate OK button on the Login screen TruVision NVR 21P User Manual 19BAppendix D KTD 405 keypad 8 Press The main menu appears Example 2 To modify a menu option using the keypad 1 In the main menu press and hold esc and then p
8. 10BChapter 11 Alarm settings 9 Rule Trigger Channel Arming Schedule Rule PTZ Linking IP Camera 1 Cancel Click Apply to save the settings Click Copy to copy the settings to other alarm inputs if required 10 Click OK to return to the alarm input screen 11 Click Back to return to live view To set up an alarm output Note Not all IP cameras have an alarm output 1 2 3 Click the Alarm Settings icon in the menu toolbar and select Alarm Output select the alarm output Select a timeout option The timeout setting lets you define how long a signal remains active after the alarm has ended Select the arming schedules for the alarm output Click Rule and select the day of the week and the time periods during the day when alarm outputs can be detected You can schedule up to eight time periods in a day Default is 24 hours Click Apply to save the settings Click Copy to copy the settings to other days of the week and holiday period Note The time periods defined cannot overlap 5 Click OK to return to the alarm output screen 6 Click Back to return to live view 98 TruVision NVR 21P User Manual 10BChapter 11 Alarm settings Triggering or clearing alarm outputs manually When an alarm is activated the NVR can be set up so that the alarm must be manually acknowledged in order to be silenced See Setting up external alarms on page 96 for information on setting up an alarm to be manu
9. 232KB File 5 632KB File 4 7124KB File 13 575KB File OKB File 1 803MB Description e Reconnect device e Check for compatibility from vendor 01 08 2012 12 28 44 12 03 2013 13 57 28 23 03 2011 15 00 18 30 04 2013 10 15 20 30 04 2013 10 14 20 08 02 2013 08 46 40 30 04 2013 10 14 20 16 04 2013 09 56 30 23 04 2012 00 20 02 05 03 2013 15 47 12 10 08 2012 15 47 44 20 03 2013 16 33 28 Perrine amp es Cancel ao Select one of the storage media for archiving If the backup device is not recognized e Click the Refresh button Refresh the search results if any parameters have been modified Files found on the backup device are listed Click to delete a selected file from the backup device Click to play selected file TruVision NVR 21P User Manual Chapter 9 Archiving recorded files Item Function Description 6 Free space Free space available on the backup device is displayed 7 Seal disc select to prevent other files being recorded onto the disc 8 New folder Create a new folder on the backup device Files from the NVR can be archived to a specific folder 9 Format Format the USB eSATA drive 10 Archive Start downloading selected files onto the backup device 11 Player Backup Select to include a backup player 12 Cancel Cancel archive and return to the previous menu To export recorded files to a backup device 1 Connect the backup device to the NVR lf using a USB memory drive inser
10. From Video Output Interface select the desired monitor from the drop down list 4 From the multiview layout selection bar select the desired multiview layout 36 TruVision NVR 21P User Manual 4BChapter 5 Live view 5 Select the video tile of the camera whose order you want to change The selected tile is highlighted green 6 In the selected tile select the new camera sequence order by scrolling the through the list of available camera numbers Note X means that the camera is not displayed 7 Click Apply to save the settings Click Back to return to live view General settings Use this screen to configure the monitor image GUI language login password requirement monitor resolution as well as to configure the NVR name and address see Figure 17 below The NVR can support NTSC or PAL video output The video format is auto detected The changes are immediately implemented once Apply is clicked to save the settings Figure 17 Monitor setup screen General Settings More Setting english Layout j IVN 21 Time Holiday User admin Table 11 Description of the Monitor setup screen General Settings Option Description Language Change the language of the system Select the desired language from the drop down list and click Apply The language displayed changes immediately Device name Define the NVR name The default name is TVN 21 Click the edit box and enter the new name from the
11. gt HDD Information To set up the e SATA device 1 Click the Video Schedule icon in the menu toolbar and select More Settings 2 Under eSATA select the desired option Record Capture or Export 3 Click Apply to save the settings Checking the S M A R T information S M A R T Self Monitoring Analysis and Reporting Technology reports on a variety of hard drive attributes It helps ensure that the HDD is functioning properly at all times while protecting video stored on the hard drive To view the S M A R T information of a HDD 1 Click the System Settings icon in the menu toolbar and then click Hard Disk 2 Select the S M A R T Settings tab to display its screen 3 Select the HDD whose data you want to see A detail listing of S M A R T information is displayed HOD Iihenmet on Storage Made SMART Sethi Wie wher the disk Pas failed be selloeesuale fe Text insertion 1 863068 Hitzechi HUA SS 2020 AL ASSO MEW ASTAROC PAM D Log Search arnperature C 39 Upgrade e Coni guratons mysle inforrialion omer Up days Td Mass a Met Dateci Functional SMART A A fe 1 Rise Phd Crem Rali OK r H 100 Dx Thrawghput Perntaormance 5 Oe 131 l3 apin Up lime i f i 112 Chet Skarb Hop Cuun OK 2 I 100 De Reallocated Sectar Cau OK Aa T 10 i af Seek Eror tate OK PEJ Tui u Ce Seek Time Partormance OF T 20 121 5 ECE Pivver cn ienurs Court OK 1 i Ha g 175465 Uta spin Up Ratry Count OK 3 100 i lix
12. select type of storage system to be used NAS or SAN Default is NAS 5 Up to eight remote storage systems can be set up 6 Click Save 80 TruVision NVR 21P User Manual 9BChapter 10 Recording Chapter 10 Recoraing This chapter provides instructions on how to define the recording settings of your NVR This chapter covers how you can configure your initial recording settings schedule recordings protect your recorded files and set up your HDD for redundancy Enter menu mode by pressing the Menu button on the front panel or use the mouse menu to select Menu see Controlling live view mode on page 30 See Menu overview on page 26 for a list of the menu icons Initializing recording settings Before you can set up your NVR to begin recording you must first configure general recording settings for the IP cameras Ensure that the HDD has been installed and initialized before configuring the recording settings See Chapter 13 Storage management on page 111 for more information To configure recording settings 1 Click the Video Schedule icon in the menu toolbar 2 Select Encoding gt Record B Schedule Cal IP Camere 1 k coding Parameters eT B Auto Archive th etniak J Stream Type Video amp Audio Resolution amp Hot Spare Bitrate Type amp Manual Record More Settings Video Quality Frame Rate Max Bitrate Mode Max Bitrate Kbps Pre record Post record Auto Delete day Record Au
13. 1 Attach the two small front rack mount ears to the NVR A The screws are supplied 2 Attach the two large rear support brackets not supplied to the rear rails B 3 Attach the NVR to the front rails C The screws are not supplied Caution Do not rack mount the TVN 21 without the rear rails installed Failure to install the rear rails can damage the NVR TruVision NVR 21P User Manual 9 1BChapter 2 Installation 10 TruVision NVR 21P User Manual Chapter 3 Getting started Turning on and off the NVR Before starting the power up process connect at least one monitor to the video out or the VGA interface Otherwise you will not be able to see the user interface and operate the device The NVR auto detects the video mode PAL or NTSC on startup It is equipped with an universal power supply that will auto sense 100 240 V 60 50 Hz Note It is recommended that an uninterruptible power supply UPS is used in conjunction with the device To turn on the NVR Turn on the NVR using the power switch on the back panel The power LED illuminates A splash screen appears indicating that the NVR is starting up The Start Up Wizard window will appear To turn off the NVR 1 In live view mode right click the mouse and click Menu The main menu screen appears 2 Select the Power Manager icon 3 In the Shutdown popup menu select Shutdown Click Yes to confirm shutdown To reboot the NVR 1 In live view mode right
14. 24 hours Playback starts at midnight and runs for the 24 hour period All day playback is shown in full screen view See Figure 23 on page 51 for a description of the playback control toolbar e Using the mouse 1 In live view mode right click the mouse on the desired camera image In the mouse toolbar click All day Playback The playback screen appears By default the camera is in full screen mode 2 To select more than one camera for multiview playback or to select playback from a different day move the mouse to the right edge of the screen The camera list and calendar appear Check the desired cameras and or another day Up to 16 cameras can be selected TruVision NVR 21P User Manual 53 6BChapter 7 Playing back a recording Playback starts immediately Note A message appears if there are no recordings found during this period 3 Use the playback control toolbar to manually control playback 4 Click Exit El to return to live view Or Right click the mouse and click Exit from the mouse menu to return to the previous screen e Using the front panel 1 Select the camera for playback and press the Play button Playback from the selected camera starts immediately Note Multiview playback is only available using the mouse If live view was showing multiview only the camera in the top left channel on screen will be played back 2 To select a different camera for playback press the numerical button of the desired came
15. A B C and D Not used G Ground of dome camera G Ground of keypad e Keyb Connect the keypad Figure 5 RS 485 pins Dome RS 485 Key b Alarm Output 1 4 TermABCDGGAB 1G2G3G4G CO wauu aua a n SEEEEEE SS BSS88 Se eae a Alarm Input 1 16 RS 232 port Use the RS 232 port to connect CBR PB3 POS point of sale and ATM devices to the NVR Monitor connections Connect the unit to a monitor via a 75 ohm video coaxial cable with the BNC connector The unit provides a 1 Vp p BNC signal See Figure 1 on page 5 for connecting a monitor to a TVN 21 The TVN 21 supports at least 11024 x 768 60 Hz resolution in VGA Adjust your monitor accordingly to this resolution 8 TruVision NVR 21P User Manual 1BChapter 2 Installation Audio inputs and output The unit is equipped with 1 audio input and two audio outputs Both the audio input and the audio outputs are line level Audio input RCA jack 315 mV 40 kohms Unbalanced Audio output RCA jack 315mV 600 ohms Unbalanced Note Line level audio requires amplification Brackets The NVR is easily rack mountable with the purchase of the TVR RK 1 rack mount kit Contact your local supplier to order the kit The NVR has a 2U 19 inch chassis See Figure 6 below Figure 6 Rack mount installation Cex ey Attach the small front rack ears to the unit Attach the NVR to the front rails Screws supplied screws not included To install the racks
16. Click Network Settings icon in the menu toolbar and then click More Settings 2 Enter a Multicast IP address Note When adding a device to the Network Video Surveillance software the multicast address must be the same as the NVR s multicast IP 3 Click Apply to save the settings Configuring the server and HTTP ports You can change the server and HTTP ports from the default settings in the Network settings screen The default server port is 8000 while that of the default HTTP port is 80 Note The server port has a port range of 1024 to 65535 and is used for remote client software access The HTTP port is used for remote internet browser access To change the default ports 1 Click the Network Settings icon in the menu toolbar and then click More Settings 2 Enter the new Server Port and HTTP Port values 3 Click Apply to save the settings Configuring the RTSP service port The RTSP Real Time Streaming Protocol is a network control protocol designed for use in entertainment and communications systems to control streaming media servers To configure RTSP service port 1 Click the Network Settings icon in the menu toolbar and then click More Settings 2 Enter the RSTP port value The default value is 554 3 Click Apply to save the settings 108 TruVision NVR 21P User Manual 11BChapter 12 Network settings Telnet set up For Technical Support only Checking network status You can easily check network traff
17. Configures standard network settings including IP address e mail notifications DDNS setup and advanced network settings See Chapter 12 Network settings on page 101 Configures alarm settings including alarm input relay output and remote alert See Chapter 11 Alarm settings on page 91 Configures PTZ settings including RS 485 settings See Chapter 6 Controlling a PTZ camera on page 41 Configures users passwords and access privileges See Chapter 16 User management on page 129 Configures system settings including RS 232 settings firmware upgrade hard drive settings and boot log See Chapter 13 Storage management on page 111 and Chapter 15 NVR management on page 123 Provides reference information to the various toolbars menus and keys within the interface Provides access to logout reboot and shutdown options See Turning on and off the NVR on page 11 1 In live view press the Menu button on the remote control or front panel Or Right click the mouse and select Menu from the pop up menu The main menu screen appears The Display screen appears by default 2 Click the required menu icon to display its submenu options Modify the configuration parameters as required Click Apply to save the settings Click Back to return to live view Using the soft keyboard A keyboard will appear on screen when you need to enter characters in a screen option Click a key to in
18. Disconnected Disconnected network cable e IP Conflicted Conflict in IP address setting e Illegal Login Wrong user ID or password used e Abnormal Record Recording failed due to encoder or HDD problems e Abnormal Array Errors occurred with the array e Hot Spare Exception Errors occurred with hot spare HDD see Description of alarm notification types on page 91 for information on the different alarm notification types available To set up system notifications 1 Click the Alarm settings icon in the menu toolbar and select Notification 2 Select a notification type See Description of alarm notification types on page 91 for more information 3 Check one or more response options Audible warning notify surveillance center send e mail trigger alarm output 4 Click Apply to save the settings Setting up external alarms The NVR can be configured to record when an alarm is triggered by an external alarm device for example PIR detector dry contacts etc Using PTZ linking it can trigger a PTZ camera to do a preset or shadow tour if motion is detected 96 TruVision NVR 21P User Manual 10BChapter 11 Alarm settings To set up external alarms 1 Click the Alarm settings icon in the menu toolbar and select Alarm Input Alarm List Alarm input No k Alarm Name amp Alarm Output Type Alarm Audio Enable Alarm Input Setting A Notification Rule Advanced Settings 2 Select
19. ID Camera Zone ID of TVN 21 Input 4 2 3 4 5 6 7 8 9 10 11 12 13 14 15 416 1 0 32 64 96 128 160 192 224 256 288 320 352 384 416 448 480 2 1 33 65 97 129 161 193 225 257 289 321 353 385 417 449 481 3 2 34 66 98 130 162 194 226 258 290 322 354 386 418 450 482 4 3 35 67 99 131 163 195 227 259 291 323 355 387 419 451 483 5 4 36 68 100 132 164 196 228 260 292 324 356 388 420 452 484 6 5 37 69 101 133 165 197 229 261 293 325 357 389 421 453 485 7 6 38 70 102 134 166 198 230 262 294 326 358 390 422 454 486 8 7 39 71 103 135 167 199 231 263 295 327 359 391 423 455 487 9 8 40 72 104 136 168 200 232 264 296 328 360 392 424 456 488 10 9 41 73 105 137 169 201 233 265 297 329 361 393 425 457 489 1 10 42 74 106 138 170 202 234 266 298 330 362 394 426 458 490 12 11 43 75 107 139 171 203 235 267 299 331 363 395 427 459 491 13 12 44 76 108 140 172 204 236 268 300 332 364 396 428 460 492 14 13 45 77 109 141 173 205 237 269 301 333 365 397 429 461 493 15 14 46 78 110 142 174 206 238 270 302 334 366 398 430 462 494 16 15 447 79 111 143 175 207 239 271 303 335 367 399 431 463 495 17 16 48 80 112 144 176 208 240 272 304 336 368 400 432 464 496 18 17 49 81 113 145 177 209 241 273 305 337 369 401 433 465 497 TruVision NVR 21P User Manual 145 KTD 405 keypad Camera Zone ID of TVN 21 Input i 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 19 18 50 82 114 146 178 210 242 274 306 338 370 402 434 466 498 20 19 51 83 115 147 179 211 243 275 307 339 371 403 435 467 49
20. Manual 93 10BChapter 11 Alarm settings You can set up the schedule from the NVR when the camera can be triggered by motion However you need to configure the area of the video display sensitive to motion from the IP camera itself Motion detection set up To set up motion detection 1 Click the Camera Management icon in the menu toolbar and select Motion 2 Select the IP camera to detect motion Each camera must be set up individually 3 Check Enable Motion Detection 4 Select the areas sensitive to motion 94 Click and drag the mouse cursor across the screen The area selected appears as a red grid Areas covered by the red grid are sensitive to motion detection Click Full screen to activate the whole screen or Clear to clear the screen Note The motion grid is sensitive to motion during configuration set the sensitivity level Drag the Sensitivity scroll bar to the desired sensitivity level The highest value is on the right of the bar Select the cameras that will record the motion detected Click Rule The Rule screen appears Click the Trigger Channel tab and select the cameras that will record when a motion alarm is triggered Click Apply to save the settings TruVision NVR 21P User Manual 10BChapter 11 Alarm settings Trigger Channel Arming Schedule Rule WIP Camera iv TBs DYS IDE Cancel 7 Select the recording schedules for motion detection Click the Arming Schedule tab and selec
21. Normal 1 863 071 gt Text insertion t Uporade Conhguraio Log Search User admin 8 Click Back to return to live view Searching system logs for events Many events of the NVR such as operation alarm and notification are logged into the system logs They can be viewed and exported at any time Up to 2000 log files can be viewed at once Log files can also be exported onto a USB device The exported file is named according to the time it was exported For example 20120729124841logBack txt Note Connect the backup device such as a USB stick to the NVR before commencing the log search To search and export log files 1 Click the System Settings icon in the menu toolbar and select Log search 2 Enter the search parameters and click Search to begin the search The logs matching the search criteria are displayed th 32 B Hard Disk E ooo alt N ii A 73595 Te Teul tneeecrtion t pgri ta Con Horma on 2 UTE TASA ST ee g Aimar oy Phe AUT val inal R cenafan iP vena on a WS 4s eee bored on Da da AUT Sa Seb ee eng EP birnir on 75 012 i Shi Arcee chery oF Gait ou Aa AUi 14 5343 Stal Reco dw iiuman an ME 2012 Vb Stant Hiat oiim P biian on m i 017 tmi Ficca aina EP bianaat on 7 7017 135 ian Hirian Peo ao Of Pai re 4 TO Shan hoai gnp _ Oe 8 080880 TruVision NVR 21P User Manual 127 14BChapter 15 NVR management To view more detail information about a particular log e
22. PTZ control panel re Exit Exits the PTZ control panel Setting and calling up presets Presets are previously defined locations of a PTZ dome camera It allows you to quickly move the PTZ dome camera to a desired position They are configured and modified from the PTZ configuration window see Figure 21 below Note The PTZ dome camera used must be able to support a preset command See Appendix F on page 149 for the complete list of PTZ commands available by camera protocol 42 TruVision NVR 21P User Manual 5BChapter 6 Controlling a PTZ camera Figure 21 PTZ configuration window Table 15 Description of the PTZ configuration window Item Name Description 1 Save preset Saves preset 2 Call preset Calls up pre existing preset 3 Shadow tour toolbar Starts recording the shadow tour Saves the shadow tour Starts the selected shadow tour Stops the selected shadow tour 4 Preset tour toolbar Adds a step to a selected preset tour Starts the selected preset tour Stops the selected preset tour Deletes all the preset tour steps Scrolls up the list to select another preset e 0 0 0 010 Scrolls down the list to select another preset To set up a preset 1 Click the PTZ Settings icon on the menu toolbar and select More Settings 2 Use the directional zoom focus and iris buttons to position the camera in the desired preset location TruVision NVR 21P User Manual 43 5BChapter 6 Controlling a P
23. Press to select the event monitor Press to display hide the time bar Lock or unlock the front panel by holding it for five seconds Press to enter the advanced search menu The left and right buttons are used to speed up and slow down recorded video The up and down buttons are used to jump recorded video forwards or backwards by 30 s Press to pause the video Press again to restart the video In single frame Playback mode press to advance the video by a single frame Press to zoom in the current camera upper left video tile if in multiview mode and press to exit Press to play back a camera in reverse direction In Picture Playback mode view pictures in reverse direction In Playback mode stop playback In Playback mode play back a camera in the forward direction Press to start playing the current file Starts at the beginning of the file Press to click to start and stop video clipping Press to hide the control panel TruVision NVR 21P User Manual Task Pause PTZ control mode Menu navigation Multiview mode Calendar mode Search mode Holiday mode TruVision NVR 21P User Manual Button Direction Direction Zoom Preset Tour E3 Pilay Display F2 Direction Menu Enter Zoom Preset Tour F1 F1 F2 Display Zoom Tour Menu E3 Play Preset 3BChapter 4 Operating instructions Button function The left and right buttons are used to jump recor
24. RS 232 port TruVision NVR 21P User Manual 123 14BChapter 15 NVR management Technical support Console mode Updating system firmware The firmware on the NVR can be updated using four methods Via an USB device Over the network via an FTP server Via the NVR web browser Using TruVision Navigator For further information refer to the TruVision Navigator user manual The firmware upgrade file is labeled tvn21 dav To update the system firmware using a USB device 1 Download on to a USB the latest firmware from our web site at http www interlogix com library _ Or www utcfssecurityproductspages eu videoupgrades 2 Connect the USB device to the NVR 3 Click the System Settings icon in the menu toolbar 4 Select Upgrade gt Local Upgrade The list of files on the USB is displayed 5 Select the file and click Upgrade Click Yes to begin the upgrade process 6 When the upgrade process is completed the NVR reboots automatically To update the system firmware via a FTP server For engineering purposes only 124 TruVision NVR 21P User Manual 14BChapter 15 NVR management Restoring default settings To restore all parameters to default factory settings 1 Click the System Settings icon in the menu toolbar and select Configuration 2 Click the Default tab Click OK to confirm you want to restore all parameters to default settings 0r Click the Restore tab Click OK to confirm you wan
25. See Alarm audio messages on page 92 Define the warning buzzer time See Modifying the warning buzzer on page 93 for more information Define the notification parameters when irregular events occur such as HDD full See Description of alarm notification types on page 91 and Setting up system notifications on page 96 Define modify and delete users See Chapter 16 User management on page 129 for more information Define the HDD basic settings and Initialize the HDD See Initializing HDDs on page 111 for more information Define the storage mode of the HDD See Controlling disk storage mode on the HDD on page 112 for more information Define archive scheduling as well as camera and recording type selection See Auto archiving on page 66 for more information Review archive status See See Auto archiving on page 66 for more information Define the hot spare and normal units The hot spare is the failover HDD that is on active standby in case a HDD fails Remotely update the NVR firmware restore default factory settings restart the NVR and import export parameters remotely See Chapter 15 NVR management on page 123 for more information Define access device access mode and start string See Capturing text insertions on page 78 Review the status of the cameras recordings alarms and network See Viewing system information on page 125 for more infor
26. Status Icons Yes More Settings Monitor Standard NTSC PAL Auto detect at booting Output Mode Standard Monitor Brightness 5 Event Hint Yes Time Bar Transparent Yes Enable Time Bar Yes Time Bar Size Large Menu Timeout 5 min Mouse Pointer Speed Lower Instant Playback Time 5 min Enable Logout Lock No TruVision NVR 21P User Manual 151 22BAppendix G Default menu settings Camera Management 152 Layout Time Holiday Camera General View Time Setting Video Output Interface VGA Window Segmentation 3 3 for 8 channel model 4 4 for 16 or 32 channel model Dwell Time No switch Enable Audio Output No Event Output HDMI Event Full Screen Monitoring Dwell Time 10 s Alarm Full Screen Monitoring Dwell Time 10 s Video Output Interface VGA 16 Chan 4 4 A1 to A16 8 Chan 3 3 A1 to A8 1Black Screen Time Zone GMT 8 Date Format MM DD YYYY Time Format 24 hour Display Week No System Date Current System Date System Time Current System Time Auto DST Adjustment No Enable DST No From Apr 1st Sun 2 00 To Oct last Sun 2 00 DST Bias 60 min Holiday Setting IP Camera Status All Disabled Start Date 1st Jan End Date 1st Jan IP Camera No IP Camera 1 IP Camera Address Domain Null Protocol TruVision Management Port 8000 TransMode RTP over RTSP TruVision NVR 21P User Manual 22BAppendix G Default menu settings Channel No 1 User Name admin Admin
27. accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Notice This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures 2004 108 EC EMC directive Hereby UTC Climate Controls amp Security declares that this device is in compliance or with the essential requirements and other relevant provisions of Directive 2004 108 EC 2002 96 EC WEEE directive Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union For proper recycling return this product to your local supplier upon the purchase of equivalent new equipment or dispose of it at designated collection points For more information see www recyclethis info 2006 66 EC battery directive This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union See the product documentation for specific battery information The battery is marked with this symbol which may include lettering to indicate cadmium Cd lead Pb or mercury Hg For proper recycling return the battery to your supplier or to a designated collection point For more information see www recyclethis info For c
28. all the settings TruVision NVR 21P User Manual Wizard Time Zone GMT 08 00 Pacific Time U S amp Canada Date Format MM DD YYYY System Date 09 28 2012 System Time 14 05 01 Working Mode Load Balance Select NIC bondO NIC Type 10M 100M 1000M Self adaptive Enable DHCP N IPv4 Address 172 5 1 90 IPv4 Subnet Mask 255 255 255 0 IP 4 Default Gateway 172 5 1 1 Preferred DNS Server 1 2 3 4 5 6 f 8 Previous Finish Cancel Click Finish to exit the Wizard The NVR is now ready to use TruVision NVR 21P User Manual 2BChapter 3 Getting started 15 2BChapter 3 Getting started 16 TruVision NVR 21P User Manual Chapter 4 Operating instructions Controlling the TVN 21 There are several ways to control the NVR e Front panel control e Mouse control e IR remote control e KTD 405 keypad control see Appendix e Web browser control You can use your preferred control method for any procedure but in most cases we describe procedures using mouse terminology Optional control methods are given only when they differ substantially from mouse control methods Using the front panel The function buttons on the front panel control can be used to operate many but not all of the main functions of the NVR The LED indicators light up or flash to alert you of various conditions The functions available can be limited by setting passwords See Figure 7 below for more information TruVision NVR 21P User Manua
29. and the other for the date time yellow box Using the mouse click and drag a text box to the desired position 7 Click Apply to save the settings and then click Back to return to live view Setting up privacy masking You can define an area on screen to remain hidden from view For example you can choose to block the view of a camera when overlooking residential premises This hidden area is referred to as privacy masking Privacy masking cannot be viewed in live view or recorded mode and appears as a black area on the video image However although you can select the privacy masking option for IP cameras you cannot set up an area where it applies on screen Areas are selected from the IP camera itself Refer to the IP camera user manual for information on doing this To setup a privacy mask 1 Click the Camera Management icon in the menu toolbar and select Privacy mask 2 Select the camera for which to set up privacy masking 3 Check the Enable Privacy Mask box to enable the feature 4 Set up the mask area Up to four areas can be set Using the mouse click and drag a privacy mask box in the camera view screen over the desired area You can set up to four areas for privacy masking Masked areas are dimmed and outlined in four different colors Click Apply to save settings To delete a mask click Clear for that color mask 5 Click Apply to save the settings and then click Back to return to live view Adjusting video im
30. click the mouse and click Menu The main menu screen appears 2 Select the Power Manager icon 3 In the Shutdown popup menu select Reboot Click Yes to confirm reboot TruVision NVR 21P User Manual 11 2BChapter 3 Getting started Using the setup wizard The NVR has an express installation wizard that lets you easily configure basic NVR settings when first used It configures all cameras simultaneously The configuration can then be customized as required By default the setup wizard will start once the NVR has loaded It will walk you through some of the more important settings of your NVR Any changes you make to a setup configuration page are saved when you when you finish the page and return to live view Note If you want to set up the NVR with default settings only click Next in each screen until the end To quickly set up the TVN 21 1 Connect all the devices required to the back panel of the NVR See Figure 1 on page 5 2 Turn on the unit using the power switch on the back panel 3 Select the preferred language for the system from the dropdown list and then click Next 4 Enable or disable the option to start the wizard automatically when the NVR is turned on Click Next 5 Administrator configuration Navigate to the Admin Password edit box and click the edit box with the mouse or press Enter on the front panel or remote control to display the soft keyboard Enter the default admin password 1234 Not
31. function so that the NVR can automatically configure its own port forwarding See Configuring UPnP on page 106 for more information Define the FTP settings See Configuring an FTP server to store snapshots on page 107 for more information Define the SNMP settings See Configuring SNMP on page 105 for more information Define a remote alarm host multicast IP as well as the server HTTP and RTSP ports See page 107 for more information Define the RS 232 parameters See Configuring the RS 232 port on page 123 for more information Define the RS 485 parameters TruVision NVR 21P User Manual Menu Function Alarm settings Alarm input Alarm output Alarm audio Audio output Advanced seitings Notification User management HDD management Basic settings Storage mode Auto archive Archive settings Archive status Hot spare Maintenance Text insertion System Camera Record information Alarm Network and HDD 8BChapter 9 Using the web browser Description Define the alarm input parameters for when an external alarm is triggered See Setting up external alarms on page 96 for more information Define the response when an external alarm is triggered See Setting up external alarms on page 96 for more information Define the parameters to import an alarm audio file See Alarm audio messages on page 92 Define the parameters to import an alarm audio file
32. menu This option lets you select more than one camera at a time Go to Video Schedule gt Manual Record to access the manual recording menu and check the boxes of the cameras to start or stop manual recording Motion detection schedules For IP cameras you can configure from the NVR the schedule when the camera can be triggered by motion However you need to configure the area of the video display sensitive to motion from the camera itself For information on scheduling motion detections see Motion detection set up on page 94 External alarm schedules The NVR can be scheduled to record when an alarm is triggered by an external alarm device such as a PIR detector or dry contacts For information on scheduling external alarms see Triggering or clearing alarm outputs manually on page 99 Protecting recorded files There are two methods to prevent recorded files from being inadvertently overwritten or deleted off the HDD We highly recommend that important recorded events be protected from deletion Recorded files can either be locked or the HDD that the files reside on can be set to read only TruVision NVR 21P User Manual 87 9BChapter 10 Recording Locking and unlocking recorded files Lock files to protect them against being overwritten or deleted To lock or unlock a recorded file 1 In live view enter the video search screen by pressing the Search button on the front panel or remote control and then ente
33. multiview A video tile is any cell in a multiview display A camera image can only be shown in one video tile at a time The NVR has five multiview display formats available as well as full screen See Figure 12 below To change the multiview display that appears by default go to the Display menu See Changing the camera sequence on page 36 for more information Figure 12 Multiview display formats 2x2 1 5 1 7 3x3 4x4 To select a multiview format 1 Press the Display button on the front panel to cycle through different display formats You can also right click the mouse and select Multi Camera from the menu Select the desired multiview display layout Sequencing cameras The sequencing feature allows a camera to be displayed briefly on screen before advancing to the next camera in the sequence list The default sequence displays each camera in numerical order However each camera on the main and spot monitors can have a pre programmed dwell time and sequence order See Changing the camera sequence on page 36 for more information Sequencing live view mode using the front panel 1 Select the camera where you want to start sequencing 2 Press the Seq button on the front panel to start sequencing 3 Press the Seq button again to stop the sequencing 32 TruVision NVR 21P User Manual 4BChapter 5 Live view Sequencing live view mode using the mouse 1 Select the camera where you want to start sequencing
34. of the live view mode can be quickly accessed by placing the cursor on a live image and clicking the right button of the mouse The mouse menu appears see Figure 11 on page 30 Figure 11 The mouse menu for the main monitor Menu Single Camera Multi Camera Previous Screen Next Screen Start Sequence All day Playback Monitor B OMW OAOOAONO Advanced Search Output Mode Close TimeBar The list of commands available depends on which monitor is active main or spot monitor B See Table 7 below The default settings of these commands are provided in Appendix G Default menu settings on page 149 30 TruVision NVR 21P User Manual 4BChapter 5 Live view Table 7 Mouse menu for monitor A main monitor ltem Name 1 Menu 2 Single camera 3 Multi camera 4 Previous screen 5 Next screen 6 Start auto switch 7 All day playback 8 Monitor B 9 Advanced search 10 Output mode 11 Close timebar Description Enter the Main menu This option is not available from monitor B Switch to a full screen view for the selected camera from the dropdown list Switch between the different multiview options from the dropdown list Displays the previous camera Displays the next camera Turn on sequence mode The screen automatically sequences between cameras See Viewing in multiview on page 32 Go to Menu gt Display Mode Settings gt Layout gt Dwell Time to set up Playback the recorded
35. or any day of the week with up to 8 time periods per day 7 Click the Apply button to save settings 8 Click Copy to copy the settings to other days of the week and holiday period Note The time periods defined cannot overlap 9 Click Back to return to live view TruVision NVR 21P User Manual 99 10BChapter 11 Alarm settings Detecting video tampering Video tampering such as moving a camera to a different position can also be detected and set to trigger an action on the NVR Only IP cameras can be selected However not all IP cameras may support this feature Note It is strongly recommended not to configure for video tampering when using PTZ dome cameras To set up video tampering detection 1 Click the Camera management icon in the menu toolbar and select Tamper Proof to display the tamper proof settings screen 2 Select a camera to configure for tamper proot 3 Check the Enable Tamper proof box to enable the feature 4 Define a tampering area The tamper detection area setup interface lets you define an area on screen where you want camera tampering to be detected Click and drag the mouse across an area to mark that area for video tampering You can only set one tampering area with the full screen being the maximum area Click Clear to clear the screen select the tamper detection sensitivity level by clicking the sensitivity scroll bar Higher sensitivity is to the right of the bar select the arming
36. schedules for the tamper Click Rule and then select the Arming schedule tab to select the day of the week and the time periods during the day when tamper can be detected You can schedule up to eight time periods in a day Default is 24 hours Click Apply to save the settings Click Copy to copy the settings to other days of the week and holiday period Note The time periods defined cannot overlap Select the response method to an external alarm Click Rule and then select the Rule tab to select the method by which you want the NVR to notify you of the alarm Click Apply to save settings and then OK to return to the previous screen Click Back to return to live view TruVision NVR 21P User Manual Chapter 12 Network settings You must configure your NVR s network settings before using it over the network The NVR must have access to the internet when configuring the network settings Note As every network configuration may differ please contact your Network Administrator or ISP to see if your NVR requires specific IP addresses or port numbers Configuring general network settings To configure general network settings 1 Click the Network settings icon in the menu toolbar to display its screen Net Faullt tolarance 2 Click General and enter the required settings TruVision NVR 21P User Manual 101 11BChapter 12 Network settings Option Working mode Select NIC NIC type Enable DHCP IPv4 address
37. screen and multi screen mode in live playback mode Live view Drag channel time bar PTZ control Adjust pan tilt and zoom Tamperproof privacy masking and motion detection functions Select the target area Digital zoom in Drag and select target area Live view Display menu Menu Exit the current menu and return to higher level Live view Return to the previous screen Menu Move the selection to the previous item Live view Move to the next screen Menu Move the selection to the next item Using the IR remote control The NVR is supplied with an infra red IR remote control unit Like the mouse it can be used to operate all of the main functions of the TVN 21 The IR remote control can be programmed with a unique device ID address so that the controller will only be able to communicate with NVRs with that address No programming is necessary if using a single TVN 21 The device ID address only applies when using a remote control and not when using a keypad You can purchase a remote control by ordering part number TVR REMOTE 1 IR Remote Control TruVision NVR 21P User Manual 23 3BChapter 4 Operating instructions Figure 8 IR remote control Item 1 Alarm Device Numeric buttons Display Mon A and Mon B Live Menu Seq lt gt AN Se e OP Ore ee 10 OK 11 Zoom and 12 Preset 13 Tour 24 Mon A Display Liwe L 2 3 4 5 6 3 7 8 9 D l Mon B Seq hier QQ
38. streaming video in live view mode The TruVision NVR 21 can fully integrate with the license free TruVision Navigator software which is ideal for most commercial applications TVN 21 s easy and intuitive to use web browser interface enables remote configuration and secure viewing searching and playing back of video from computers connected via the Internet 2 TruVision NVR 21P User Manual Chapter 2 Installation This section describes how to install the TVN 21 unit Installation environment When installing your product consider these factors e Ventilation e Temperature e Moisture e Chassis load Ventilation Do not block any ventilation openings Install in accordance with the manufacturer s instructions Ensure that the location planned for the installation of the unit is well ventilated Temperature Consider the unit s operating temperature 10 to 55 C 14 to 131 F and noncondensing humidity specifications 10 to 90 before choosing an installation location Extremes of heat or cold beyond the specified operating temperature limits may reduce the life expectancy of the NVR Do not install the unit on top of other hot equipment Leave 44 mm 1 75 in of space between rack mounted NVR units Moisture Do not use the unit near water Moisture can damage the internal components To reduce the risk of fire or electric shock do not expose this unit to rain or moisture Chassis Equipment weighing less than 15 9
39. the search result Timeline Allows you to jump forwards or backwards in time The timeline moves left oldest video to right newest video Click a location on it for where you want playback to start In all day playback the cursor shows the actual time In search playback the cursor is a ball Time bar Time of actual playback This is only displayed in all day playback Playback progress bar This bar displays how far playback of the recording has progressed It also indicates the type of recording Recording type Description of the color coding of recording types that appear in the playback progress bar Green indicates continuous recording Red indicates alarm event recording Yellow indicates motion recording Pale green indicates manual recording Pale blue indicates TextIn recording Hide the playback control toolbar TruVision NVR 21P User Manual 51 6BChapter 7 Playing back a recording Item Description 9 For all day playback mode quit playback and return to live view For playback from search mode quit playback and return to the search screen Playback pop up menu You can quickly access playback functions by placing the cursor on a playback image on screen and clicking the right button of the mouse The playback pop up menu appears see Figure 24 below Figure 24 The all day playback pop up menu Item Name 1 Camera 2 Video search 3 Digital Zoom 4 Text show 5 Skip time 6 Capture 7 Control pa
40. video of the selected day from the selected camera The current day is selected by default See All day playback on page 53 for more information Switch between monitors A main and B spot Enter the advanced video search menu See video on page 54 for more information Select VGA HDMI or BNC Searching recorded Open close the time bar Note When the monitor B is active the main monitor commands are unavailable Table 8 Mouse menu for monitor B spot monitor Item Name 1 Single camera 2 Multi camera 3 Previous screen 4 Next Screen 5 All day playback 6 Monitor A Multiview format Description Switch to a full screen view for the selected camera from the dropdown list Switch between the different multiview options from the dropdown list Displays the previous camera Displays the next camera Playback the recorded video of the selected day from selected cameras See All day playback on page 53 for more information Switch between monitors A main and B spot The NVR has full screen display format as well as five multiview formats TruVision NVR 21P User Manual 31 4BChapter 5 Live view Viewing in full screen Press the numeric button on the front panel to switch to the corresponding camera display For example press button 10 to view camera 10 Right click the mouse and select Single Camera from the menu Select the camera required from the list Viewing in
41. 19BAppendix D KTD 405 keypad To connect it to the NVR press the zone button and enter the ID number of the TVN 21 The default value is 1 To configure the NVR zone ID number at the NVR enter the Monitor screen by selecting Display Mode Settings in the main menu and select Monitor Under Zone ID enter the zone ID value The default value is 1 Note The zone ID value must be identical for the NVR and keypad The TVN 21 is now connected to the KTD 405 keypad TVN 21 and keypad functions The KTD 405U acts as a NVR control keypad when connected to the TVN 21 The keypad mimics many of the functions available from the front panel of the TVN 21 Unavailable TVN 21 functions The following TVN 21 functions are unavailable when using the keypad to control the TVN 21 Export video Shadow tour Select motion detection or tampering zones Archive records Capture video lf these functions are required it is recommended to use a mouse in conjunction with the keypad as all TVN 21 functions will then be available Unavailable keypad functions The following keypad buttons are unavailable when using the keypad to control the TVN 21 TruVision NVR 21P User Manual 141 19BAppendix D KTD 405 keypad Figure 40 Unavailable keypad buttons GO CIGD OD G A DSC VCR Autofocus Record mode Aux 1 Alarm Store Aux 2 Iris H Fast forward Aux 3 Focus 4 Fast backward eu A Magnification Ist Operating the keypad
42. 2 Right click the mouse and select Start auto switch to start the sequencing 3 Right click the mouse and select Stop auto switch to stop the sequencing Accessing frequently used commands The quick access toolbar in live view lets you quickly access regularly used commands Position the cursor over a video image and left click the mouse The toolbar appears see Figure 13 on page 33 Figure 13 Quick access toolbar Table 9 Description of the quick access toolbar icons Icon Description Freeze Freeze the live image of the selected camera Although the image pauses time and date information does not The system clock continues to run Manual recording Start stop manual recording The icon is red when manual recording is enabled See Manual recording on page 86 for information on setting up this function Instant playback Playback the recorded video from the last programmed period default time is five minutes If no recording is found then there was no recording made Click the icon and select the desired camera Click OK See Instant playback on page 53 for information on programming this time Audio Enable Disable audio output The audio option must already have been setup in the Display menu Quick snapshot Capture a snapshot of a video image The image is saved on the unit PTZ control Enter PTZ control mode Digital zoom Enter digital Zoom See Digital Zoom below for further informa
43. 2 setting up 46 Skip time playback 54 quick access 52 Snapshots archiving 67 capture remotely 75 playback 58 quick snapshots 33 upload to FTP server 107 SNMP protocol settings 105 Soft keyboard 27 Status icons description 29 display 37 enable disable display 37 System information view 125 System logs playback 59 view 127 System notifications event types 96 Text insertion quick access to display 52 search recorded video 78 set up 78 via local interface 90 Text overlay browser 80 Time configuring display 39 U UPnP settings 106 User privileges camera configuration 131 descriptions 130 local configuration 130 remote configuration 131 Users adding a new user 129 customizing user privileges 130 deleting a user 132 managing 129 165 Index modifying user information 132 user levels 129 V Video format PAL NTSC 11 Video loss setting up detection 99 Video output change manually 37 Video tampering setting up to detect 100 View system log 127 166 W Warning buzzer modifying 93 Web browser accessing 70 installing Active X 69 local configuration of NVR 72 remote configuration of NVR 72 searching and playing back recorded video 75 searching for event logs 77 text insertion 78 text overlay 80 video snapshot 75 Wizard enable disable 37 TruVision NVR 21P User Manual
44. 2048 3072 4096 Maximum pre recording time seconds 15 19 10 5 TruVision NVR 21P User Manual Appendix F Supported PTZ commands Table 23 Supported PTZ commands by camera protocols Part 1 PTZ command Protocol Tilt up Til Pan Pan Left Left Right Right Auto Zoom Zoom Focus Focus down left right up down up down pan Interlogix 485 Y Y Y Y N N N N N Y Y Y Y Interlogix 422 Y Y Y Y N N N N N Y N Y Y ne Y Y Y Y N N N N N Y Y Y Y KALATEL Y Y Y Y N N N N N Y Y Y Y DSCP Y Y Y Y N N N N N Y Y Y Y HIKVISION Y Y Y Y Y Y Y Y Y Y Y Y Y Honeywell Y Y Y Y N N N N N Y Y Y Y INFINOVA Y Y Y Y N N N N N Y Y Y Y KTD 348 Y Y Y Y N N N N N Y Y Y Y LG MULTIX Y Y Y Y N N N N N Y Y Y Y LILIN Y Y Y Y N N N N N Y Y Y Y Sei Y Y Y Y N N N N N Y Y Y Y PELCO D Y Y Y Y y y Y y Y Y Y Y Y PELCO P Y Y Y Y i Y y y Y Y Y Y Y PHILIPS Y Y Y Y N N N N N Y Y Y Y PHILPS 3 Y Y Y Y N N N N N Y Y Y Y SAE Y Y Y Y N N N N N Y Y Y Y Samsung Y Y Y Y N N N N N Y Y Y Y Siemens Y Y Y Y N N N N N Y Y Y Y ey at Y Y Y Y N N N N N N N N N SONY EVI D70 Y Y Y Y N N N N N N N N N ea Y Y Y Y N N N N N N N N N TruVision NVR 21P User Manual 149 21BAppendix F Supported PTZ commands Protocol TECHWIN VICON YOULI Hikvision only PTZ command Tilt up Tilt down Y Y Y Y Y Y Pan left Y Y Y Pan right Left up N N N Left down N N N Right Right up down N N N N N N Auto pan N N N Table 24 Suppor
45. 9 21 20 52 84 116 148 180 212 244 276 308 340 372 404 436 468 500 22 21 53 85 117 149 181 213 245 277 309 341 373 405 437 469 501 23 22 54 86 118 150 182 214 246 278 310 342 374 406 438 470 502 24 23 55 87 119 151 183 215 247 279 311 343 375 407 439 471 503 25 24 56 88 120 152 184 216 248 280 312 344 376 408 440 472 504 26 25 57 89 121 153 185 217 249 281 313 345 377 409 441 473 505 27 26 58 90 122 154 186 218 250 282 314 346 378 410 442 474 506 28 27 59 91 123 155 187 219 251 283 315 347 379 411 443 475 507 29 28 60 92 124 156 188 220 252 284 316 348 380 412 444 476 508 30 29 61 93 125 157 189 221 253 285 317 349 381 413 445 477 509 31 30 62 94 126 158 190 222 254 286 318 350 382 414 446 478 510 32 31 63 95 127 159 191 223 255 287 319 351 383 415 447 479 511 146 TruVision NVR 21P User Manual Appendix E Maximum pre recording times The maximum pre recording time that can be selected depends on the bit rate Frame rate resolution and image quality do not impact time Note This information only applies when the bit rate is set to Constant see Initializing recording settings on page 81 for more information Constant bit rate Maximum pre recording time seconds 32 30 48 30 64 30 80 30 96 30 128 30 160 30 192 30 224 30 256 30 320 30 384 30 448 30 512 30 640 30 768 30 896 30 1024 30 1280 25 1536 20 TruVision NVR 21P User Manual 147 20BAppendix E Maximum pre recording times 148 Constant bit rate 1792
46. Frame rate Audio output Audio bit rate Dual stream Stream type Synchronous playback TruVision NVR 21P User Manual TVN 2108 TVN 2116 TVN 2132 H 264 G729 G711 G726 G722 L16 8 ch 16 ch 32 ch 1 ch BNC 2 0 Vp p 75 Q 1 ch RCA 2 0 Vp p 1 KQ 1 ch Resolution 1920 x 1080P 60 Hz 1920 x 1080P 50 Hz 1600 x 1200 60 Hz 1280 x 1024 60 Hz 1280 x 720 60 Hz 1024 x 768 60 Hz 1 ch Resolution 1920 x 1080P 60 Hz 1600 x 1200 60 Hz 1280 x 1024 60 Hz 1280 x 720 60 Hz 1024 x 768 60 Hz 1 ch BNC 1 0 Vp p 75 Q Resolution PAL 704 x 576 NTSC 704 x 480 SMP 3MP 1080P UXGA 720P VGA 4CIF DCIF 2CIF CIF QCIF SMP 3MP 1080P UXGA 720P VGA 4CIF DCIF 2CIF CIF QCIF 25 fos PAL 30 fps NTSC 2 ch RCA Linear 600 Q 16 Kbps Support Sub stream at 4CIF CIF QCIF QXVGA QVGA 25 fos PAL 30 fos NTSC Video Video amp Audio 8 ch 16 ch 32 ch 133 16BAppendix A Specifications Hard disk SATA e SATA Capacity External interface Network interface Serial interface USB interface Alarm in Alarm out Miscellaneous Power supply Power consumption without HDD Operating temperature Relative humidity Chassis Dimensions W x D x H Weight 134 TVN 2108 TVN 2116 TVN 2132 8 SATA interfaces 1 e SATA interface Up to 2TB capacity for each HDD 2 RJ45 10M 100M 1000M Ethernet interface 1 RS 232 interface for parameters configurat
47. IPv4 subnet mask IPv4 default gateway IPv6 address 1 IPv6 address 2 IPv6 default gateway MAC address MTU bytes Preferred DNS server Alternate DNS server Main NIC or Default route Description The NVR has two 10M 100M 1000M NIC cards that support net fault tolerance load balance and multi address modes Select one of the options Net fault tolerance When one LAN port fails the other one takes over This is the default option Load balance The bandwidth is divided over the two LAN ports with one IP address Multi address Each LAN port is separate with its own IP address This allows one LAN port for the IOP cameras and the other for client PCs such as TruNav select which LAN port is being defined Network interface card NIC is a device used to connect the NVR toa network Select the NIC type used from the drop down list Default value is 10M 100M 1000M self adaptive Check this box if you have a DHCP server running and want your NVR to automatically obtain an IP address and other network settings from that server Default value is Disable Enter the IP address for the NVR Default value is 192 168 1 82 Enter the subnet mask for your network so the NVR will be recognized within the network Default value is 255 255 255 0 Enter the IP address of your network gateway so the NVR will be recognized within the network This is typically the IP address of your router Default value is 192 168 1 1
48. KTD 405 The default value is 1 Overwrite Enable or disable Enabling this setting Causes recorded files to be overwritten once the HDD is full eSATA Define how an external recording device saves records See Using an external recording device on page 83 for more information Event priority Define the priority between text insertion event and motion alarm if both are triggered at the same time Default is Motion alarm Text In lt Motion Define time and date See Configuring time and date on page 39 for more information See Configuring an NTP server on page 104 for information on setting up NTP time settings Define how recordings occur during holiday periods See Holiday schedules on page 85 for more information Define which information is displayed on screen See Configuring the camera OSD settings on page 119 for more information 73 8BChapter 9 Using the web browser Menu Network settings Serial port settings 74 Function Video settings Recording schedule Motion detection Privacy mask Tamper proof Video loss Text overlay Covert camera OSD capture settings Manual record General PPPoE DDNS Email Network storage UPnP FTP SNMP More settings 232 serial port 485 serial port Description Define general recording settings See Defining a recording schedule on page 83 for more information Define the recording sche
49. N 2132P 16T TruVision NVR 21 32 channels 16 TB storage China TVN 2108 P 000C TruVision NVR 21 8 channels no storage TVN 2108 P 2TC TruVision NVR 21 8 channels 2 TB storage TVN 2108 P 4TC TruVision NVR 21 8 channels 4 TB storage TVN 2108 P 6TC TruVision NVR 21 8 channels 6 TB storage TVN 2108 P 8TC TruVision NVR 21 8 channels 8 TB storage TruVision NVR 21P User Manual OBChapter 1 Product introduction TVN 2116 P 000C TruVision NVR 21 16 channels no storage TVN 2116 P 2TC TruVision NVR 21 16 channels 2 TB storage TVN 2116 P 4TC TruVision NVR 21 16 channels 4 TB storage TVN 2116 P 6TC TruVision NVR 21 16 channels 6 TB storage TVN 2116 P 8TC TruVision NVR 21 16 channels 8 TB storage TVN 2132 P 000 TruVision NVR 21 32 channels no storage TVN 2132 P 4 TC TruVision NVR 21 32 channels 4 TB storage TVN 2132 P 8 TC TruVision NVR 21 32 channels 8 TB storage TVN 2132 P 12 TC TruVision NVR 21 32 channels 12 TB storage TVN 2132 P 16 TC TruVision NVR 21 32 channels 16 TB storage The TruVision NVR 21 is a versatile user friendly embedded network video recorder NVR allowing end users to record up to 32 cameras with a maximum total input bandwidth of 40 80 160 Mbps while providing integration with the UTC portfolio of security solutions and offering a seamless product experience within the TruVision brand Its dual streaming functionality allows the user to set up different settings for recording and
50. P protocol Used to connect via IE browser 8000 Client Software Port Used to connect to video streams 554 RTSP Port Real time streaming protocol Used to record video remotely 1024 RTSP Port for 3G 4G Use with mobile apps Used for 3G 4G connection Note It is recommended that the RTSP port 1024 should only be used when experiencing connection issues over a 3G 4G connection For example If the client port is changed to 9000 then the 200 port will be 9200 Using the default client port 8000 then the 200 port will be 8200 Seeking further assistance Third party assistance on configuring popular routers can be found at http www portforward com http canyouseeme org http yougetsignal com Note These links are not affiliated with nor supported by Interlogix technical support TruVision NVR 21P User Manual 137 Appendix C Port forwarding information Many router manufacturers also offer guides on their websites as well as including documentation with the product On most routers the brand and model number is located on or near the serial number sticker on the bottom of the device lf you cannot find any information for your particular router please contact your router manufacturer or internet service provider for further assistance 138 TruVision NVR 21P User Manual Appendix D K T D 405 keypad Supported firmware TVN 21XX YYY firmware 1 1 or higher KTD 405U 2DU keypad firmware 1 4 00 Note XX represe
51. Password Null Added IP Cameras Null OSD OSD Settings Camera Camera All Camera Name IPCamera 01 Display Name Yes Display Date Yes Display Week Yes Date Format MM DD YYYY Time Format 24 hour or 12 hour AM PM Display Mode Not transparent amp Not Flashing Image Image Settings Camera Camera All Brightness Contrast Saturation Hue Mode Customize Motion Motion Detection Setting Camera All Enable Motion Detection No Rule Trigger Channel camera self Arming Schedule All day for whole week Rule Null Sensitivity Sensitivity 1 Zone Null Privacy Mask Privacy Mask Settings Camera All Enable Privacy Mask No Zone Null TruVision NVR 21P User Manual 153 22BAppendix G Default menu settings Tamper proof Video Loss Tamper proof Setting Covert Camera Video Schedule 154 Schedule Encoding Record Record Camera All Enable Tamper Proof No Rule Arming schedule all day for whole week Rule Null Sensitivity Low Zone Null Video Loss Settings Camera All Enable Video Loss Alarm No Rule Arming schedule all day for whole week Rule Null Covert Camera Settings Camera No Video Loss Alarm No Rule Null Camera All Enable Schedule Yes schedule All day for whole week TL Hi Camera All Encoding Parameters gt Stream Type gt Resolution gt Bitrate Type gt Video Quality gt Frame Rate gt Max Bit Rate Mode gt Max Bit
52. Rate Kbps gt Pre record 5s Post record 5s Auto Delete day 0 Record Audio Yes TruVision NVR 21P User Manual Auto Archive Capture 22BAppendix G Default menu settings Camera All Resolution 4 CIF Image Quality Medium Auto Archive Settings Manual Record Hot Spare More Settings Networking Settings General TruVision NVR 21P User Manual Enable Auto Archive No Start Time End Time Interval 1 hour Archive File Camera Picture Video Type Device Full Rule Device Type Device Select Manual Record Settings General More Settings General On All Work Mode Normal Enable No IPv4 Address of the Server Null Password of the Server Null Working Status Null Event Priority Text In lt Motion Overwrite Yes eSATA Record Capture Working Mode Net Fault Tolerance Select NIC bond0O NIC Type 10M 100M 1000M Self adaptive Enable DHCP Yes IPv4 Address 192 168 1 82 IPv4 Subnet Mask 255 255 255 0 155 22BAppendix G Default menu settings 156 PPPoE DDNS NTP Email PPPoE DDNS NTP Email IPv4 Default Gateway 192 168 1 1 IPv6 Address1 It depends IPv6 Address2 Null IPv6 Default Gateway Null Mac Address It depends MTU 1500 Preferred DNS Server Null Alternate DNS Server Null Main NIC LAN1 Enable PPPoE No User Name Null Password Null Confirm Null DDNS No DDNS Type ezDDNS Server Addres
53. SP Server Port 554 Enable Telnet No A lt 1 to A lt 16 A gt 1 to A gt 4 Alarm Input no All Alarm Name Null Type NO Enable Alarm Input Setting No Rule Trigger Channel No Arming schedule All day for whole week Rule Null PTZ linking Null Alarm Output no All Alarm Name Null Time Out 5 s Rule All day for whole week Trigger none File No 5 File Name Null Size Null Play Null Null Delete Null TruVision NVR 21P User Manual 22BAppendix G Default menu settings Audio Output Audio Output HDMI Notification Notification Notification Type HSS Full Audible arning No Notify Surveillance Center No send e mail No Trigger Alarm Output No Advanced Seitings Advanced Seitings System Buzzer Time Constant Camera Buzzer Time Constant PTZ Settings General General Camera All Baud Rate 1200 Data Bit 8 Stop Bit 1 Parity None Flow Ctrl None PTZ Protocol Interlogix 485 Address 0 to 15 for camera 1 to 16 More Settings Null User Settings User User Management admin 1234 operator 4321 guest Null Change Password Null TruVision NVR 21P User Manual 159 22BAppendix G Default menu settings system Settings RS 232 RS 232 Setting Baud Rate 115200 Date Bit 8 Stop Bit 1 Parity None Flow Ctrl None Usage ProBridge Hard Disk HDD Information Null Storage Mode Mode Quota Camera All Used Record Capacity Used Picture Capacity HDD C
54. TZ camera 3 Check Save Preset and select a preset number The preset is enabled and stored in the camera lf the desired preset number is larger than the 17 numbers listed click The Preset screen appears Select a preset number by scrolling through the list of available presets and click the OK button to save changes Note Presets can be overwritten 4 Click Back to return to live view To call up a preset e PTZ control panel 1 In live view left click the mouse and select the PTZ control icon in the quick access toolbar The PTZ control panel appears Select the desired camera from the toolbar Or On the front panel select the desired camera and press Enter to call up the quick access toolbar The PTZ control panel appears 2 Scroll the toolbar to Preset and double click the desired preset from the list The camera immediately jumps to the preset position e Menu toolbar 1 Click the PTZ Settings icon on the menu toolbar and select More Settings The PTZ configuration window appears 2 Check Call Preset and enter the preset number to call up The camera immediately moves to that preset position 3 Click Back to return to live view Setting and calling up preset tours Preset tours move a PTZ dome camera to different steps called Keypoint in the interface The camera stays at a step for a set dwell time before moving on to the next step The steps are defined by presets see Setting and ca
55. User gt User Management Delete a selected item from USB flash drive Exit the virtual keypad F2 In live view mode all day playback and playback modes press to display or hide the time or control bar In PTZ mode 3BChapter 4 Operating instructions Item Name Description stop all ongoing operations Select or deselect an item Enter a selected folder of the external storage device such as a USB flash drive used for archiving Table 3 Front panel button functions by task Task Live view mode Playback mode 20 Button Direction Enter Zoom EJ Reverse WI Pause E3 Pilay Live Seq B F2 Menu Direction Enter Zoom EJ Reverse WE Pause ES Pilay Replay F1 F2 Button function Press to cycle through channels Press to show the PTZ control toolbar Press to digitally zoom in the current camera upper left video tile if in multiview mode and press to exit Press to play the earliest video file of the current camera upper left video tile if in multiview mode Press to freeze the last image of the live display for all active cameras displayed Press to play all day playback of the current camera upper left video tile if in multiview mode Press to switch to live view mode Press to start stop sequencing cameras on the current monitor Hold the Seq button for three seconds to start and stop sequencing on the even monitor Press to select the main monitor
56. a HDD to read only Click the System Settings icon in the menu toolbar Click Hard Disk to set up the HDD parameters select the HDD you want to set to read only Click the Edit button Check Read only a ES SS a Click Apply to save the settings The HDD is now read only Note In order to enable recordings on that particular HDD again you must set the HDD status back to R W Read Write Make sure the HDD storage mode is Group before setting the HDD to read only TruVision NVR 21P User Manual 89 9BChapter 10 Recording Configuring redundant recording Setting up HDD redundancy lets your NVR redundantly record a copy of the videos onto multiple drives as a safeguard against losing all your files in case of disk failures This process is also Known as mirroring You must have more than one HDD in your NVR to set up HDD redundancy Redundancy significantly reduces the storage capability of the HDDs As a result you need to double your capacity to record video over a given time Note You must set the storage mode of the HDD to Group before configuring the redundancy See Setting up HDD groups on page 112 for more information To set up HDD redundancy 1 Click the System Settings icon in the menu toolbar and select Hard Disk 2 Click the HDD Information tab and select the HDD to be used for redundancy and click Edit 3 In the Local HDD Settings screen select Redundancy Verify at least one other HDD is set t
57. age settings You may need to adjust the camera image depending on the location background in order to get the best image quality The system has four preset mode settings for frequently encountered lighting conditions Standard Bright Soft and Vivid However you can also manually adjust 120 TruVision NVR 21P User Manual 13BChapter 14 Camera settings the brightness saturation contrast and hue values using the Customize option Adjustments to the settings affect both live view and recorded images Note These options can also be modified from the image settings button on the live view quick access toolbar see Accessing frequently used commands on page 33 To adjust display settings 1 Click the Camera Management icon in the menu toolbar and select Image 2 Select the camera for which to adjust the video image settings 3 Select the desired mode value Changes are seen immediately on screen If Customize is selected adjust the brightness saturation contrast and hue values by dragging each scroll bar 4 Click Apply to save the settings and then click Back to return to live view Hiding a camera image from view There may be occasions when you want to control who can see a camera image ona local monitor such as if there is a camera located in a changing room The NVR lets you select which camera or cameras is not displayed on the local monitor unless the user is logged in and has permission to view the ca
58. ally cleared All user levels administrator manager and operator can manually acknowledge an alarm To trigger or clear alarm outputs manually 1 Click the Alarm settings icon in the menu toolbar and select Alarm Output 2 Click the Manual Alarm tab 3 Select the desired alarm output and click one of the following buttons e Clear Stop the selected alarm output e Clear All Stop all alarm outputs at once e Trigger Trigger the selected alarm output manually e Trigger All Trigger all alarm outputs at once This action could be done for example when you need to test them 4 Click Back to return to live view The alarm is silenced Detecting video loss Video may be lost if the video cable or camera develop a fault or are damaged You can set up the NVR to detect video loss and trigger a system notification To setup video loss detection 1 Click the Camera management icon in the menu toolbar and select Video Loss Select a camera to configure for video loss detection Check the Enable Video Loss Alarm box to enable the feature Click Rules next to the Video Loss Detection box to enter the Rules screen OL oe e Click the Rule tab and select how you want the NVR to notify you of video loss Click Apply to save the settings and then click OK to return to the previous screen 6 Click the Arming Schedule tab and select the schedule of when you want video loss detection to be enabled Schedule can be set for all week
59. ample to display emergency contact details By default these lines of text are positioned along the top of the screen The strings follow each other consecutively Note This option is not available via the NVR To add on screen overlay text 1 Click the Configuration tab in the browser toolbar and then select Camera Settings gt Text Overlay 2 Select the desired camera 3 Check the string box 1 for the first line of text 4 Enter the text for string 1 in the column alongside Up to 44 alohanumeric characters can be used 5 Repeat steps 3 and 4 for each extra line of text selecting the next string number 6 Click Save Using a network storage system You can use a network storage system NAS or storage area network SAN to remotely store NVR recordings The recommended brands of storage system to use are e Seagate BlackArmor NAS 220 e lomega StorCenter ix2 dl e NETGEAR ReadyNAS Pro 2 e QNAP TS 219 Il Turbo NAS To set up a network storage system 1 Click the Configuration tab in the browser toolbar and then select Network Settings gt Network Storage 2 Under Server IP enter the IP address of the desired remote storage system 3 Under File Path Enter the file path name to define where on the remote storage system you want to store the files Note If using the NAS storage systems Seagate BlackArmor NAS 220 or lomega StorCenter ix2 dl you must add the prefix nfs to the NAS path 4 Under Type
60. anced al Hetreash List of IP cameras added to the NVR Quick Add Add the selected cameras from 4 Advanced Set Modify the settings of a camera the search results list to the NVR system without modifying the camera configuration Refresh Update the information displayed on a camera in the NVR device list Search Search the network for available Eve view View selecled IP Camera IP cameras 7 Delete Delete selected IP camera Add After entering the details of a camera in the configuration window add it to NVR system There are two ways to add a camera to the NVR system Automatic Use this method if the IP cameras are located on the same LAN as the NVR Manual Use this method if the IP cameras are located on a different LAN from the NVR or are located on the internet To automatically add an IP camera 1 2 118 Click the Camera Management icon in the menu toolbar and select Camera Click Search to locate any IP cameras located in the NVR LAN When the search is complete a list of the available cameras is shown Check the boxes of the desired cameras that you want to add to the NVR system Click Quick Add to add the selected cameras to the list of devices in the NVR system TruVision NVR 21P User Manual 13BChapter 14 Camera settings The cameras are added to the end of the list of devices 5 To test if a camera connection is operational select the desired camera from the list of devices connecte
61. apacity Max Record Capacity Max Picture Capacity Text Insertion Text Insertion Enable Text Insertion No Access Device ATM Access Mode Probridge Start String Null Upgrade Null Configuration Null Log Search Log Search Current whole day all types System Information Device Name TVN 21 Model model number serial No Model s serial number Firmware Version Encoding Version Panel Version 160 TruVision NVR 21P User Manual 22BAppendix G Default menu settings Net Detect Traffic Network Detection Network delay packet loss test Select NIC bond0O Destination Address Null Network Packet Export Device Name Null Net Stat IP Camera Null Remote Live View 5Null Remote Playback Null Net Receive Idle Null Net Send Idle Null Send Bandwidth Limit Null TruVision NVR 21P User Manual 161 22BAppendix G Default menu settings 162 TruVision NVR 21P User Manual Index A Active X 69 Alarm audio messages 92 Alarm notifications alarm audio messages 92 external alarms 96 modifying the warning buzzer 93 types 91 video loss 99 video tampering 100 Alarm outputs manually acknowledging 99 Archiving exporting files to a backup device 64 quick archive 63 schedule automatic archiving 66 Snapshots 67 video clips 67 Audio connecting audio inputs and outputs 9 enable disable audio output 33 Automatically archiving files 66 B Back panel description 4 Backup d
62. can be up to 20 seconds long and up to 60 kb in file size Preferred audio file types are MP3 and WAV The administrator uploads the audio files onto the NVR using a web browser or an application supported by the SDK There are sample audio files provided in English An alarm has been triggered Please leave the premises immediately An alarm has been triggered The police have been notified These premises are monitored by video surveillance You have entered a restricted area Please exit this area immediately You can use the Player application to convert an MP3 audio to the audio format supported by NVR Once converted you can then upload the file via the browser To import an alarm audio file 1 Insert the storage device with the alarm audio file in the NVR 2 Click the Alarm icon in the menu toolbar and select Alarm Audio Audio Outpul E Alarm List amp Alarm er 1 mp4 amp Alarm Oulpul A Notification 0 A impi 2 mpa 3 mp 3 mp Import User admin Note To modify the name of an audio file click Edit for the desired file and enter the new file name 3 Click Import to import a file The following screen appears 92 TruVision NVR 21P User Manual 10BChapter 11 Alarm settings Device Name SATA1 CD DVD RW import To Audio6 File Name Size Type Date Modified j ee POOPTINFTHEORAHPHEEPECNET APFS Ea BHO Pied itt fi ee ern aene eenma A AAA i T mea 4 Under De
63. ck to play back several cameras at the same time Stop all playback Click to stop all cameras in playback Timeline The timeline moves left oldest video to right newest video Click a location on the timeline to move the cursor to where you want playback to start Audio and video control toolbar Eo B Digital zoom Access digital zoom Text in On Off Click to enable disable POS ATM text display in playback Capture Capture a snapshot of the video Start stop clipping Start stop video clip during playback Sections of a recording can be saved to an external storage device TruVision NVR 21P User Manual 8BChapter 9 Using the web browser Item Description Fa Download Download video clips H Backup Click to make back up of recorded files to save locally on the NVR A list of the recorded files appears EMS Audio On Off Click to enable disable audio EX Bookmark management Manage bookmarks 9 Type of recording Green Indicates video recorded based on the recording schedule defined Red Indicates video recorded triggered by an alarm event Yellow Indicates video recorded triggered by motion detection Blue Indicates video recorded triggered by a POS ATM text recording 10 Jump start Enter a precise time in the box and click the Go To button to jump start the playback from this selected time Select a camera and a day to search from on the calendar displayed and then click Search The timeline below the page
64. click Enable 4 Select whether the holiday period will be categorized by date week or month and then enter the start and end dates 9 Click Apply to save the settings and then OK to return to the Edit screen O Repeat steps 2 to 5 for other holiday periods N Click Back to return to live view Manual recording The NVR lets you manually record video during live view This can be useful if you know that the NVR is not currently recording and you see something of interest on a camera screen that should be recorded Once a manual recording is started the recording continues until it is manually stopped lf an alarm occurs during a manual recording the alarm recording has priority over the manual recording If a scheduled recording is already in progress when a manual recording is started it continues to record as scheduled You can check to see if a camera is recording manually by looking at the icon on the quick access toolbar The icon is red when manually recording Default is off 86 TruVision NVR 21P User Manual 9BChapter 10 Recording There are two ways to start and stop a manual recording e Use the quick access toolbar You can start stop manual recording for each camera individually Position the cursor over a camera image and left click the mouse to display the quick access toolbar Click the manual record icon to start or stop manual recording The icon is red when recording e Use the configuration
65. cts the NVR to begin recording when an alarm is triggered The recording type can be based on time and triggered by motion detection and or an alarm If set to TimeLapse TL Hi or TL Lo the NVR records continuously 8 Click Apply to save settings 9 Repeat steps 5 to 8 for other days of the week or to copy the schedule settings to another day To copy the current schedule settings to another day of the week click Copy Select the number of the day of the week to which to copy the schedule and click OK to save changes and return to the Edit screen 10 Repeat steps 2 to 9 for other cameras 11 Click Apply to save the settings and then OK to return to the schedule screen Holiday schedules As well as being able to schedule when recordings occur during the week you can also schedule them for specific holidays in the year such as the first of January or the second Wednesday of every month You can schedule up to 32 holiday periods A holiday period can be scheduled for a particular day or as a block of days TruVision NVR 21P User Manual 85 9BChapter 10 Recording To set up a holiday recording schedule 1 Click the Display Mode Settings icon in the menu toolbar and select Holiday 2 Select a holiday period from the list and click Edit to modify the settings The Edit screen appears Holiday Name Holiday1 miele Mode By Month Start Date Jan End Date Jan Cancel Q Enter the name of the holiday period and
66. d be used for example for night recordings when few events or alarms are expected Saving the video in low quality helps save resources on the HDD e Event Yellow Records only events such as motion detection and POS ATM text insertion e Alarm Red Records only alarms e None Grey No recording during this period Timeline There is a 24 hour time line for each day Up to eight recording periods can be scheduled during the 24 hour period Daily schedules To set up a daily recording schedule 1 gt o D Click the Video Schedule icon in the menu toolbar and select Schedule Select a camera Check the Enable Schedule box Click Edit The following screen is displayed by default All Day is selected TruVision NVR 21P User Manual 9BChapter 10 Recording Week Mon All Day StartEnd Time 00 00 00 00 StarbEnd Time 00 00 00 00 Start End Time 00 00 00 00 Startv End Time 00 00 00 00 StartEnd Time 00 00 00 00 StartEnd Time 00 00 00 00 Starv End Time 00 00 00 00 Start End Time 00 00 00 00 5 Select the day of the week for which you want to set up the schedule You can define a schedule for each day of the week 6 Set the start and end time for recording Define a time period by entering a start left column and end right column time You can schedule up to eight time periods Click All Day to record all day Note Time periods defined cannot overlap 7 Select a recording type This setting instru
67. d to the NVR and click Live A pop up screen should appear showing the camera s live view To manually add an IP camera 1 Click the Camera Management icon in the menu toolbar and select Camera 2 Click Add to add the camera to the list of devices in the NVR system The camera is added to the end of the list of devices Note Only one camera can be manually added at a time Configuring the camera OSD settings The on screen display OSD settings appear in live view mode and include the camera name time and date They also are included in recordings You can also adjust the transparency of the OSD relative to the background so that it is easier to read or is less prominent on screen To configure the OSD settings 1 Click the Camera Management icon in the menu toolbar and select OSD 2 Enter a name for the camera if required 3 Check the Display Name Display Date and Display Week boxes to display the camera name date and week 4 Select a date format and a time format 5 Select how you want the camera information displayed select one of the options from the drop down list Default is non transparent amp non flashing e Transparent amp flashing e Transparent amp not flashing e Non transparent amp flashing e Non transparent amp non flashing TruVision NVR 21P User Manual 119 13BChapter 14 Camera settings 6 There are two text boxes in the camera view screen one for the camera name red box
68. ded video forwards or backwards by one frame The up and down buttons are used to jump recorded video forwards or backwards by one second Press to control the movement of the PTZ camera Press to zoom in and out Press Preset and a numeric button to call the specified preset Press Tour and a numeric button to call the specified shadow tour Press to do an auto tour Press to delete a selected key point from the PTZ Setting gt More Settings gt Tour gt Key Point list Press to stop all ongoing operations Press to navigate between different fields and items in menus Enter exit the main menu Press to confirm the selection in any of the menu modes Press Zoom and to switch between different tabs in a menu screen Press to navigate in a text field press to move the cursor to the left Press to navigate in a text field press to move the cursor to the right Press to exit the virtual keypad Select all or deselect all options in a menu Press to select or deselect an item Press to toggle through the various multiviews full quad 1 5 1 7 9 and 16 Press Zoom and then the Up Down buttons to scroll between months Use the Left Right buttons to scroll between years Press Zoom again to quit the calendar mode Press Tour and then the Up Down buttons to scroll between months Use the Left Right buttons to scroll between years Press Tour again to quit calendar mode Press Menu and then Up Down buttons t
69. deo snapshots recorded to a backup device To archive snapshots 1 Connect the backup device to the NVR 2 Search for the required snapshot files to play back See Slideshow of snapshots on page 58 The list of snapshots appears select the snapshots to backup Click Archive Select the archiving device if different from that listed Click Archive Export starts immediately oe p When completed click OK Click Cancel to return to the previous screen TruVision NVR 21P User Manual 67 7BChapter 8 Archiving recorded files Managing backup devices You can manage backup devices from the Export screen see Figure 27 on page 64 The Export screen allows you to e Create New Folder Create a new folder on the backup device e Delete Delete a file or folder from the backup device e Play Play the selected video file from the backup device e Format Format the backup device e Erase Erase files from a re writable CD DVD Playing back archived files on a PC Use the standard file player software to play back the archived video on your PC It is downloaded from the NVR when archiving files onto a backup device 68 TruVision NVR 21P User Manual Chapter 9 Using the web browser This chapter describes how you can use the web browser interface to configure the device play back recorded video search through event logs and control a PTZ dome camera You can also specify settings on the web browser interface to
70. dio 3 Select the camera you want to configure TruVision NVR 21P User Manual 81 9BChapter 10 Recording 4 Configure the following recording settings Encoding parameters Select one of the stream types Mainstream TL Hi Mainstream TL Lo Mainstream Event Mainstream Alarm or Substream Stream type Select the type of stream to record either video or video and audio Resolution Select the resolution of the recording Bitrate type Select Constant or Variable Video quality Select the quality at which to record If Constant was selected as the bit rate type this option is unavailable Frame rate Select the recording frame rate Max bit rate mode Select the general default or customized option Max bit rate kbps If the customized maximum bit rate mode was selected enter the value here It is calculated from the frame rate and time required Pre record This is the time the camera starts recording before the scheduled time or event Select the time in seconds to start pre recording before the scheduled time or event The maximum pre recording times available depend on the constant bit rate see Maximum pre recording times on page 147 for more information Post record This is the time the camera continues to record after the scheduled time or event Select the time in seconds to stop post recording after the scheduled time or event Auto delete day Select the number of days after which rec
71. dules See Defining a recording schedule on page 83 for more information Define motion detection parameters See Setting up motion detection on page 94 for more information Define the on screen privacy mask areas See Setting up privacy masking on page 120 for more information Define the video tampering detection settings See Detecting video tampering on page 100 for more information Define the video loss detection settings See Detecting video loss on page 99 for more information Add extra lines of text on screen See Text overlay on page 80 for more information Define the cameras whose images cannot be displayed by those not logged in See Hiding a camera image from view on page 121 for more information Define the image quality of snapshots Define which cameras can manually record See Manual recording on page 86 for more information Define the general network settings See Configuring general network settings on page 101 for more information Define the PPPoE settings See Configuring PPPoE on page 103 for more information Define the DDNS settings See Configuring DDNS on page 103 for more information Define the settings to send an e mail See Configuring e mail on page 105 for more information Define the remote storage system for NVR recordings see Using a network storage system on page 80 for more information Enable this
72. e Default date is the current date Define the system time Default time is the current time Define DST is automatically It depends on the time zone selected Default format is Disable Manually define DST If this option is selected the Auto DST adjustment option is disabled Default format is Disable Click the check box to enable or disable daylight savings time DST Enter the start date and time for daylight savings Enter the end date and time for daylight savings Set the amount of time to move DST forward from the standard time Default is 60 minutes To set up the system time and date 1 Click the Display Mode Settings icon in the menu toolbar 2 Select Time Modify the settings to the desired values 3 Click the Apply button to immediately implement the changes 40 TruVision NVR 21P User Manual Chapter 6 Controlling a PTZ camera You can control PTZ dome cameras using the buttons on the front panel the keypad and IR remote control as well as using the PTZ control panel accessed with the mouse Access to PTZ commands may require a password A detailed list of the PTZ commands available for many different camera protocols is available in Appendix F on page 149 Calling up presets tours and shadow tours When in live view you can quickly call up the list of existing presets preset tours and shadow tours by using the front panel remote control mouse and keypad Front panel Press Enter PTZ co
73. e You must enter an admin password To change the Admin password check New Admin password and enter the new password and confirm it Caution It is strongly recommended that you change the password of the administrator Do not leave 1234 as the default password Write it down in a safe place so that you do not forget it lf you should forget the password to your NVR contact your supplier with the serial number of your NVR to obtain a secure code to reset your NVR If you wish to limit the admin rights to only one computer enter the MAC address of the user s computer Otherwise leave the MAC address unchanged Click Next 6 Time and date configuration select the desired time zone date format system time system date and manual DST 12 TruVision NVR 21P User Manual 2BChapter 3 Getting started GMI 0100 Amsterdam Berlin MM DD YYYY 12 hour 17 10 3 EEN un lasi un 50 Minutes Note The system time and date are visible on screen However they do not appear in recordings Click Next to move to the next page or Previous to return to the previous page 7 Network configuration Configure your network settings such as the NIC type Enable or Disable DNCP IP address subnet mask default gateway and UPnP Enter the preferred DNS server address as well as the alternate one to use Net ault tolerancs Click Next to move to the next page or Previous to return to the previous page 8 HDD management Config
74. e 20 for a detailed description of these buttons by different tasks Zoom In live view mode playback mode and PTZ control mode use this button to zoom in and out Also use them to navigate within menus Preset In PTZ Control mode press Preset and a numeric button to call the specified preset Also use to edit holiday mode video search mode HDD selection mode user management mode bookmark management and bookmark search TruVision NVR 21P User Manual Item Name 7 IR receiver 8 Menu and Search buttons 9 Playback buttons 10 Front panel lock 11 Display buttons TruVision NVR 21P User Manual 3BChapter 4 Operating instructions Description Tour In PTZ Control mode press Tour and a numeric button to call the specified shadow tour Also use to scroll between calendar months and to navigate in a text field See Table 3 on page 20 for a detailed description of all these buttons for different tasks Receiver for IR remote To connect the remote control to the NVR press the Device button enter the device address and press Enter See Using the IR remote control on page 23 for more information Menu Enter exit the main menu Search In live view enter the advanced search menu See Table 3 on page 20 for a detailed description of all these buttons for different tasks EF Reverse In live view mode use to play back the earliest video In playback mode playback a camera in the reverse direction
75. e Configuration and Camera Configuration Note Only the administrator can restore factory default settings Local configuration settings Local Information Log Management Locally search and view logs of the NVR and view system information Local Parameter Settings Locally configure parameters as well as import export configuration files Local Camera Management Locally add delete and edit IP cameras Local Advanced Operation Access HDD management including the initialization and modification of disk properties Update system firmware as well as manually trigger and clear the I O alarm output Local Shutdown Reboot Locally shutdown or reboot the NVR TruVision NVR 21P User Manual 15BChapter 16 User management Remote configuration settings Remote Log Search Remotely view logs that are saved on the NVR Remote Parameter Settings Configure parameters as well as import export configuration files Remote Camera Management Remotely add delete and edit IP cameras Remote Serial Port Control For future use Two Way Audio Use two way audio between the remote client and the NVR Remote Alarm Control Remotely trigger and clear the I O alarm output Alarm and notification settings must be configured properly to upload to host Remote Advanced Operation Remotely manage HDDs initializing and setting properties for HDDs as well as remotely update system firmware Remote Shutdown Reboot Remotely shutdown or r
76. e Power Cycle Count DR J j Tui 021 Dect Pixar ON Rell Cour 0K a I TH ne 7114 De LoadiUnioad cle Count OK 2 j 99 gg 114 Uc lower temperature DR i j 153 15s 1179637 feed Reallacslion Event Cumuni OK METH Cuter Pending Sector Grint OK E User admin TruVision NVR 21P User Manual 115 12BChapter 13 Storage management 4 If you want to continue to use a HDD when the S M A R T test has failed check the box Use when the disk has failed to self evaluate Click Apply to save the settings 116 TruVision NVR 21P User Manual Chapter 14 Camera settings This chapter describes how to configure the IP cameras The TVN 21 can support up to 32 network cameras The number of cameras supported depends on the NVR model and available bandwidth Adding removing IP cameras Before adding an IP camera to the NVR system it is important that the network settings of the NVR are correctly set up TruVision NVR 21P User Manual 117 13BChapter 14 Camera settings Figure 36 IP camera window Network parameter window List of IP cameras found on the network E OSD ey Imaga hruVisien Motion 000 O Privacy Mask hid HIF Over KISP 7 lamper prool k admin U Video Loss Adhiwd IF Camir ay Ls Covert Camera IPCamara 02 173 186 197 157 B000 Truvisian RTP Cwt TVD Ma IPCamera 03 173 196 197 149 BODO TruViston RIP Ove TVC MS IPClamera DA 173 196 197 163 BODD TruVisron i IPCamera 05 173 196 197 157 BODO ru Viste t IVAN Adv
77. e is recommended Ground one end of the cable either the first or last device on the RS 485 line 10 11 12 13 14 15 16 1BChapter 2 Installation A 110 240 VAC a a aaa aaa aadal F E t jet at H LF Sete ta to papia bt Connect to an HDTV The HDMI connection supports both digital audio and video Universal Serial Bus USB Connect to an additional device such as a USB mouse CD DVD burner or USB HDD Terminate the line to the dome cameras using this RS 485 switch Default is Off Connect to a PTZ control Connect to a keyboard KTD 405 shown Connect up to 16 alarm input cables to relay outputs Connect up to four alarm relay outputs Connect to ground The maximum number of devices that can be installed in one bus is 255 with a maximum cable length of 1200 m The cable length can be expanded using a signal distributor Both the first and the last device in series should be terminated with 120 Ohm resistance to minimize line reflections See Figure 2 below TruVision NVR 21P User Manual 1BChapter 2 Installation Figure 2 RS 485 bus serial wiring KTD 405 keypad shown 120 Ohm H Ter T rDGGAB 1G2G43G46 ca PEREGREE CHRP REE 1 Keypad 3 See section RS 485 ports on page 8 2 I O box Use an RS 485 signal distributor for a star wiring configuration See Figure 3 on page 6 Figure 3 Star wiring with RS 485 signal distributor Correct 120 Ohm A B fa
78. e the PTZ controls on the browser interface to control the PTZ functions See Figure 31 below Figure 31 PTZ controls re 1 Directional pad auto scan buttons Controls the movements and directions of the PTZ Center button is used to start auto pan by the PTZ dome camera 2 Adjust speed of PTZ dome camera Adjust zoom focus and iris D 4 Turn on or off the camera light if available on the camera 5 Start or stop camera wiper if available on the camera em 6 Auto focus Automatically focus the camera lens Preset 6 for the sharpest picture et 7 Lens initialization Initialize the lens of a camera Preset 8 with a motorized lens such as PTZ or IP cameras Preset 9 This function helps to maintain lens focus Preset 10 accuracy over prolong periods of time Preset 11 8 Start selected preset tour shadow tour depending Preset 12 on function selected Preset 13 9 List presets available Prelet 14 10 List preset tours available e T 11 List shadow tours available image Settings 12 Modify brightness contrast saturation and hue values Capturing text insertions Text insertion lets you insert or display text from a point of sale POS system on the video display of the NVR The text is saved and time stamped together with the video You can then search the text for specific video clips The text is displayed during playback The NVR supports POS and ATM text insertion via the UTC ProBr
79. e view USB flash drive F1 Press to delete a selected item from USB flash drive F2 Press to enter a selected folder of the external storage device such as a USB flash drive used for archiving Using the mouse The USB mouse provided with the NVR can be used to operate all the functions of the NVR unlike the front panel which has limited functionality The USB mouse lets you navigate and make changes to settings in the user interface Connect the mouse to the NVR by plugging the mouse USB connector into the USB port on the front or back panel The mouse is immediately operational and the pointer should appear Note Use a USB 1 1 or higher mouse Move the pointer to a command option or button on a screen Click the left mouse button to enter or confirm a selection You can purchase a spare mouse by ordering part number TVR MOUSE 1 See Table 4 below for a description of the mouse buttons 22 TruVision NVR 21P User Manual Table 4 Mouse buttons Item Description Left button Single Click Double Click Click and Drag Right button Single Click Scroll wheel Scroll Up Scroll Down 3BChapter 4 Operating instructions Live view Select a camera to display the quick access toolbar see Accessing frequently used commands on page 33 Menu Select a component of a menu such as a button or an input field This is similar to pressing the Enter button on the remote front panel controls Live view Switch between single
80. eboot the NVR Remote Video Output Control Remotely control the video output Camera configuration settings By default all IP cameras are enabled for operators for each of these settings and guests have Local Playback and Remote Playback privileges by default Local Live View Locally select and view live video Remote Live View Remotely select and view live video over the network Local Manual Operation Locally start stop manual recording on any of the channels snapshots and video clips Remote Manual Operation Remotely start stop manual recording on any of the channels snapshots and video clips Local Playback Locally play recorded files that are on the NVR Remote Playback Remotely play and download recorded files that are on the NVR Local PTZ Control Locally control PTZ dome cameras Remote PTZ Control Remotely control PTZ dome cameras Local Video Export Locally back up recorded files from any of the channels Remote Video Export Remotely backup recorded files from any channel To customize a user s access privileges 1 2 Click the User Management icon in the menu toolbar to display its screen Click the Permission button for the user whose access privileges need to be changed The Permission pop up screen appears 3 Click Apply to save the settings 4 Click the OK button to return to the previous screen 8 Click Back to return to live view TruVision NVR 21P User Manual 131 15BChap
81. efer to the specific sections on the OSD menu functions for more information on configuring these functions Note The configuration settings defined remotely are different from those that can be defined locally 72 TruVision NVR 21P User Manual 8BChapter 9 Using the web browser Figure 29 Remote browser configuration screen Display Settings shown eruVision NVR 21 Live View Playback Log Configuration Local Configuration Cama Manapimonl IP Camera E Remote Configuration B Device Parameters Diwice Information Tima Sattings Hoidey Settings Camera Settings Hetwork Setings Serial Port Sottings Alarm Settings Alam lng Alam Guipul Alam Arta Audio Dutpul Advanced Settings Liser Managemen HDD Managerbent Auto Archive Hol Spare Mainbenamot T i Insertion System mioma Notification Not coton Type Configuration HDD Full ait Bsudile Waring Bob Survettance Canter BSend E mail Eici Al Ba save Table 17 Description of remote configuration menus Menu Device parameters Device information Camera settings Function Time settings Holiday settings Display settings TruVision NVR 21P User Manual Description Device name Define the NVR name The default name is TVN 21 Device no The device number to use for the NVR when programming the remote control The default value is 255 Zone ID Each NVR in a daisy chain must have a unique zone ID so that it can be controlled by a
82. eo e Instant playback of the most recently recorded video e All day playback of the day s recorded video e Search the video archives by specific time events bookmarks or snapshots e Search the system log The NVR continues to record the live view from a camera while simultaneously playing back video on that camera display You must have the access privilege to play back recordings see Customizing a user s access privileges on page 130 for more information Cameras in multiview mode play back simultaneously This means for example that it is easy to follow the path of an intruder who has passed in front of several cameras Overview of the playback window lt is easy to manage playback from the playback window The playback video can be set up to display a time date stamp for evidentiary purposes see Configuring the camera OSD settings on page 119 TruVision NVR 21P User Manual 49 6BChapter 7 Playing back a recording Figure 22 Playback window 1 oO BB ut H ig amp ia e FF hm is amp ia u FF g T m a iH a Be m a Be 1 Playback viewer 3 Calendar panel Blue Current date Green Yellow Red Recordings available on the NVR 4 Playback control toolbar See Figure 23 2 Camera panel Select the cameras for playback Move the mouse over the area to display the list of cameras available The playback control toolbar lt is easy to manually con
83. erent dwell time using the Dwell Time setting under the Display settings gt Layout screen When the alarm stops cycling of the images stops and you return to live view mode This alarm option must be selected for each channel where it is required e Audible warning Triggers an audible beep when a notification or alarm is detected by the system or a camera e Notify surveillance center Sends a signal to TruVision Navigator or other software applications when an alarm or notification is detected e Send e mail Sends an e mail when an alarm or notification is detected See Configuring e mail on page 105 for information on how to configure the NVR to send an e mail e Upload captured pictures to FTP Sends snapshots to a designated FTP site See Configuring an FTP server to store snapshots on page 107 for more information e Play audio file Plays a pre recorded audio message when an alarm or event is triggered See Alarm audio messages below for more information Trigger alarm output Triggers an alarm output when a notification is detected for an external alarm See Setting up system notifications on page 96 for information on configuring an alarm output TruVision NVR 21P User Manual 91 10BChapter 11 Alarm settings Alarm audio messages You can record customized audio messages and upload them onto the NVR to be played back when an alarm is triggered Up to 5 audio files can be stored on the NVR The message
84. evices managing 68 Bookmarks playback 58 saving 58 types 58 Brightness contrast and saturation modifying 121 C Camera adding deleting 117 Cameras privacy masking 120 setting up Sequencing 36 Covert cameras 121 TruVision NVR 21P User Manual D Daily schedules recording 84 Date configuring display 39 DDNS settings 103 Default menu settings 151 Default settings restore 125 Digital Zoom description 34 quick access 33 quick access 52 Digital zoom in playback 61 DST set up 39 Dual streaming 77 E E mail notifications set up 105 eSATA 114 Event logs searching remotely 77 Export configuration settings 125 Export files 68 External alarm setting up to record when triggered 96 External alarm schedules recording 87 F Factory default settings restore 125 Firmware updating 124 Frame by frame playback 60 Freeze live view 33 Front panel button functions by task 20 description 18 FTP server settings 107 Full screen viewing 32 163 Index H HDD checking status 114 grouping 112 initializing 111 properties 113 redundancy 90 set to read only 89 setting up HDD alarms 114 Holiday schedules recording 85 HTTP port settings 108 Import configuration settings 125 Instant playback 53 K Keypad connecting to RS 485 port 8 wiring to the NVR 5 KTD 405 keypad accessing NVR functions 142 controlling a camera 145 firmware supported 139 set
85. g overwritten when the HDD becomes full Before changing the HDD property to Redundancy there must be at least two HDDs installed in the NVR you need to set the storage mode to Group and one of the other HDDs must be set to R W See Setting uo HDD groups on page 112 for more information Note Ensure that the HDD storage mode is Group before setting the HDD to read only To change a HDD status property 1 Click the System Settings icon in the menu toolbar and then click Hard Disk 2 Click the HDD Information tab 3 Select the HDD whose property you want to change TruVision NVR 21P User Manual 113 12BChapter 13 Storage management Click the Edit icon Lei The Local HDD Settings screen appears Click the desired HDD property for the selected HDD Click the group number for this HDD 2 Yl Fs Click Apply to save and exit the screen Note Once set to read only the HDD cannot be used to save recorded files until it is set back to read write R W If the HDD that is currently being written to is set to read only the data is then recorded to the next HDD If there is only one HDD present setting it to read only means the NVR cannot record Checking HDD status You can check the status of any of the installed HDDs on the NVR at anytime To check the status of a HDD 1 Click the System Settings icon in the menu toolbar and then click Hard Disk 2 Note the status of the HDDs listed under the Status c
86. gs 101 Configuring general network settings 101 Configuring PPPoE 103 Configuring DDNS 103 Configuring an NTP server 104 Configuring e mail 105 Configuring SNMP 105 Configuring UPnP 106 Configuring an FTP server to store snapshots 107 Configuring a remote alarm host 107 Configuring multicast 108 Configuring the server and HTTP ports 108 Configuring the RTSP service port 108 Telnet set up 109 Checking network status 109 Exporting network packet data 110 Port forwarding 110 Chapter 13 Storage management 111 Initializing HDDs 111 Controlling disk storage mode onthe HDD 112 Setting uo HDD groups 112 Setting the HDD property 113 Checking HDD status 114 Configuring HDD alarms 114 Managing eSATA 114 Checking the S M A R T information 115 Chapter 14 Camera settings 117 Adding removing IP cameras 117 Configuring the camera OSD settings 119 setting up privacy masking 120 Adjusting video image settings 120 Hiding a camera image from view 121 Chapter 15 NVR management 123 Configuring the RS 232 port 123 Updating system firmware 124 Restoring default settings 125 TruVision NVR 21P User Manual iil Importing and exporting configuration settings 125 Viewing system information 125 Searching system logs for events 127 Chapter 16 User management 129 Adding anew user 129 Customizing a user s access privileges 130 Deleting a user 132 Modifying auser 132 Changing the Admin password 132 Appendix A Specifications 133 Appendix B PTZ protoc
87. gs by event 56 Creating and playing back bookmarked recordings 5 7 Slideshow of snapshots 58 Playing back recordings from the system log 59 Playing back frame by frame 60 Digital zoom in playback 61 Archiving recorded files 63 Archiving files 63 Auto archiving 66 Creating and archiving video clips 67 Archiving snapshots 67 Managing backup devices 68 Playing back archived files onaPC 68 Using the web browser 69 Windows Vista and 7 users 69 Accessing the web browser 70 Web browser overview 70 Using the web browser to configure the device 72 Searching and playing back recorded video 75 searching for event logs 77 Dual streaming 77 Controlling a PTZ dome camera in the web browser 78 Capturing text insertions 78 Text overlay 80 Using a network storage system 80 Recording 81 Initializing recording settings 81 Using an external recording device 83 Defining a recording schedule 83 Daily schedules 84 Holiday schedules 85 Manual recording 86 Motion detection schedules 87 External alarm schedules 87 Protecting recorded files 87 Configuring redundant recording 90 Capturing text insertions 90 TruVision NVR 21P User Manual Chapter 11 Alarm settings 91 Description of alarm notification types 91 Setting up motion detection 93 Setting up system notifications 96 Setting up external alarms 96 Triggering or clearing alarm outputs manually 99 Detecting video loss 99 Detecting video tampering 100 Chapter 12 Network settin
88. gth of time for which an event appears on the output monitor before moving to the next camera during sequencing Default is 10 seconds Set the length of time for which an alarm appears on the output monitor before moving to the next camera during sequencing Default is 10 seconds 35 4BChapter 5 Live view To set up the display options 1 Click the Display Mode Settings icon in the menu toolbar Select Layout gt General Specify the desired settings for each of the menu options Click Apply to save the settings a re 2 iN Click Back to return to live view Changing the camera sequence The cameras are sequenced in numeric order by default You can change the sequence order of the cameras for all monitors You can switch the channel of a camera with that of another camera in the system This lets you for example have the images of camera 1 appear on channel 10 and the images of camera 10 appear on channel 1 This feature is useful when you want to watch the sequence of images from specific cameras so that they are next to each other on screen see Figure 16 below Each video tile displays both the order of the camera in the sequence and the camera number Figure 16 Camera layout and sequence screen Multiview layout selection bar Camera order in the sequence Camera number selection To set the camera sequencing 1 Click the Display Mode Settings icon in the menu toolbar 2 Select Layout gt View 3
89. he TVN 21 as a web address On the logon screen enter the default user ID and password Note Only one NVR can be viewed per browser User ID admin Password 1234 The default values for TVN 21 network settings are e IP address 192 168 1 82 e Subnet mask 255 255 255 0 e Gateway address 192 168 1 1 e Ports When using the browser When using TruNav RTSP port 554 RTSP port 554 HTTP port 80 Server Client software port 8000 For more information on port forwarding see Appendix C Port forwarding information on page 137 Web browser overview The NVR web browser lets you view record and play back videos as well as manage all aspects of the NVR from any PC with Internet access The browser s easy to use controls give you quick access to all TVN 21 functions See Figure 28 below 70 TruVision NVR 21P User Manual 8BChapter 9 Using the web browser Figure 28 Live view in the web browser interface sion NVR 21 TVN 21 Ma efren 11 20 2013 Wed 15 47 19 Coka work L __ _ gt Ce e A A IPCamera 04 amp IPCamera 05 f a bet works AN a IPCamera 07 fA A IPCamera 08 Table 16 Description of live view in the web browser Item Name Description 1 Camera View video and record video from the selected camera 2 Menu toolbar Lets you do the following e View live video e Play back video e Search for event logs e Configure settings e Log out of the interface 3 V
90. he same as cancel Select the zone ID Press zone to connect the keypad to the NVR and enter the Zone ID TruVision NVR 21P User Manual 143 19BAppendix D KTD 405 keypad Task e Live view mode Call up a single camera Call up multiview screens Sequence through cameras Switch to next previous camera Switch between monitor A and monitor B Manually acknowledge an alarm e PTZ functions Enter PTZ mode PTZ functions Up Down Left Right Zoom in Zoom out Call up presets Call up a preset tour Leave PTZ mode e Playback functions Search for recorded video All day playback Stop playback Pause playback 144 Keypad action Press 0 to 9 and then press Enter Press view and then press button 5 to scroll through the next available multiview screen Press the seq button to scroll through the cameras in full screen Move the joystick to the right next camera or the left previous camera Press the mon button and button 1 to switch to monitor A Press the mon button and button 2 to switch to monitor B Press Alarm In live view mode press Enter Move the joystick to move the dome up down left and right Press Zoom and zoom Press Find preset number Press Tour tour number Press esc Press Press when in full screen Press to stop playback and return to live view mode Press to pause playback Press to restart Fu
91. heck the box if your mail server requires authentication and enter the login user name and password Enter the SMTP server s IP address Enter the SMTP port The default TCP IP port for SMTP is 25 Check the box to enable SSL if it is required by the SMTP server This feature is optional Enter the name of the sender of the e mail Enter the sender s e mail address Select an e mail recipient Up to three receivers can be selected Enter the name of the receiver of the e mail Enter the e mail address of the receiver Check the Enable Attached Picture box if you want to send an e mail with attached alarm images Select an interval range in the Interval box The interval range represents the time range between the alarm images being sent For example if you set the interval range at two seconds the second alarm image will be sent two seconds after the first alarm image 3 Click Test to the test e mail settings Note We recommend that you test the e mail settings after entering values in the e mail window 4 Click Apply to save the settings Configuring SNMP SNMP is a protocol for managing devices on networks When you enable SNMP in the menu network management systems can retrieve NVR status information from the NVR via SNMP When you set the trap address and trap port in the NVR menu to the network management system s IP address and port number and set up the network management system as trap receiver trap n
92. ic in order to obtain information about the NVR such as its linking status MTU sending receiving rate MAC address and NIC type You can also check the network connection status by testing its delay and packet loss To check network traffic 1 Click the System Settings icon in the menu toolbar and then click Net detect to display the Traffic screen The information displayed is refreshed once a second To check network delay and packet loss 1 Click the System Settings icon in the menu toolbar and then click Net detect 2 Select the Network Detection tab 3 Under the section Network delay Packet loss test enter the destination address and click Test The test result appears in a pop up screen 4 If you need to check the current network parameters click the Network button to get an overview To check network statistics 1 Click the System settings icon in the menu toolbar and then click Net detect TruVision NVR 21P User Manual 109 11BChapter 12 Network settings 2 Select the Network Stat tab 3 The latest information is displayed on the bandwidth used by remote live and playback as well by Net Receive Idle and Net Send Idle Click Refresh to update the information Exporting network packet data When the NVR is connected to a network you can export the captured data packet to a USB flash disk SATA eSATA CD RW and other local backup devices To export network packet data 1 Click the System Set
93. ick the Storage mode tab 3 Under the Mode option select Quota 4 Select a camera whose storage capacity you want to change and enter the values in GB for maximum record capacity and maximum picture capacity The Used Record Picture Capacity and the maximum storage capacity of the HDD are listed 5 Click Apply to save the settings 6 If you want to copy these values to other cameras click Copy and select the cameras Click OK Click Apply to save the settings Setting up HDD groups Your NVR can organize multiple HDDs into groups Videos from specified channels can be set to be recorded onto a particular HDD group You could for example save the records from a couple of high priority cameras to one HDD and save the recordings from all the other cameras to another HDD To set up a HDD group 1 Click the System Settings icon in the menu toolbar and then click Hard Disk 2 Select the Storage Mode tab 112 TruVision NVR 21P User Manual 12BChapter 13 Storage management 3 Under Mode select Group 4 Under Record on HDD Group select the HDD group number 5 Check the channels to be added to this group Note By default all channels belong to HDD group 1 6 Click Apply to save the settings Setting the HDD property You can change the behavior of your HDD by changing its property It can be set to redundancy read only or read write R W A HDD can be set to read only to avoid important recorded files from bein
94. idge accessory connected to the RS 232 port on the NVR This feature is currently only available using the browser In both live view and playback a camera set up for text insertion will display the video with the POS text overlay 78 TruVision NVR 21P User Manual 8BChapter 9 Using the web browser See Figure 32 below for an example of a video image in live view with text insertion Figure 32 Example of a video image with text insertion StruVision NVR 21 Live View Playback Log Configuration 2013 05 03 20 11 20 Logout 0550972013201 To set up text insertion Click the Configuration tab in the browser toolbar and then select 232 Serial Port Under Usage select ProBridge In the submenu panel select Text Insertion Check Enable Text Insertion Select the access device from the drop down list Select the access mode Only ProBridge is listed eee SS SS Under Start String enter the desired transaction text such as an ATM transaction number 8 Click Save to save the settings To search text insertion in recorded video 1 In playback check the By text check box Camera Moe 1 Cuntent Status By Text Gi Player Download 2 Inthe keyword text box that appears enter the text for which you want to search TruVision NVR 21P User Manual 79 8BChapter 9 Using the web browser Text overlay You can add up to four lines of text on screen via the browser This option can be used for ex
95. iewer View live or playback video 4 Display format Define how you want video to be displayed in the viewer Multiview or full screen 5 Video function toolbar Lets you do the following in live view Switch between mainstream and substream Start stop all streaming from selected cameras Start stop recording from selected cameras Turn POS ATM text insertion on off Zoom in out Take a video snapshot o o gu pg TruVision NVR 21P User Manual 71 8BChapter 9 Using the web browser Item Name Description View previous and next camera respectively If viewing in multiview format live view moves to the next group gt of cameras for the selected number of video tiles A Turn audio on off U Turn microphone on off 6 PTZ panel Hide display the PTZ panel Using the web browser to configure the device Click Configuration on the browser menu bar to display the configuration screen There are two ways to configure the NVR Local and Remote Local configuration Local configuration lets you define communication and network parameters such as protocol type maximum file size stream type and network transmission settings You can also specify the directory locations for saving recorded and playback video captured images and downloaded files Remote configuration See Figure 29 below for an example of the Configuration screen See Table 17 on page 73 for an overview of the different browser menu functions Please r
96. indicates video recorded for the specified day The timeline also classifies by color the type of recording Click and drag the marker across the timeline on where you want video playback to begin and then click Play on the playback control toolbar You can capture a snapshot of a video image save the video clips or download the recorded video Searching for event logs The NVR compiles a log of events such as the start or end of video recording NVR notifications and alarms through which you can easily search Logs are categorized by the following types e Alarm Includes motion detection tamper detection and other alarm events e Notifications Includes system notifications such as video loss HDD failures and other system related events e Operations Includes users access to the web interfaces and other operational events e Information Includes general information on the NVR actions such as the start and end of video recording etc To search for logs click Log on the menu bar select a log type specify a date and time range and then click Search Dual streaming The NVR allows dual streaming if the camera supports it To modify the streaming format see item 4 in Figure 30 on page 76 TruVision NVR 21P User Manual 77 8BChapter 9 Using the web browser Controlling a PTZ dome camera in the web browser The web browser interface lets you control the PTZ functions of a dome camera Select a PTZ dome camera and us
97. interlogix Be 3 TruVision NVR 21P User Manual P N 1072755A EN e REV 1 0 ISS 04DEC13 Copyright Trademarks and patents Manufacturer Certification FCC compliance FCC compliance ACMA compliance European Union directives Contact information 2013 United Technologies Corporation Interlogix is part of UTC Climate Controls amp Security a unit of United Technologies Corporation All rights reserved Trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products United Technologies Corporation 2955 Red Hill Avenue Costa Mesa CA 92626 5923 USA Authorized EU manufacturing representative UTC Fire amp Security B V Kelvinstraat 7 6003 DH Weert The Netherlands C VE This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Class A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in
98. ion maintenance and transparent channel 1 RS 485 interface for Probridge Challenger and Technical Support 1 RS 485 keyboard interface for KTD405 keyboard control 3 USB 2 0 16 4 100 to 240 VAC 6 3 A 50 to 60 Hz lt 45 W 10 to 55 C 14 to 131 F 10 to 90 19 inch rack mounted 2U chassis 445 x 470 x 90 mm 17 5 x 18 5 x 3 5 in lt 8 kg 17 64 Ib without HDD TruVision NVR 21P User Manual Appendix B PTZ protocols Interlogix 485 Interlogix 422 GE RS485 ASCIl Kalatel DSCP HIKVISION Honeywell INFINOVA KTD 348 LG MULTIX LILIN PANASONIC_CS850 PELCO D TruVision NVR 21P User Manual PELCO P PHILIPS PHILIPS 3 SAE Samsung Siemens SONY EVI D30 31 SONY EVI D70 SONY EVI D100 P TECHWIN VICON YOULI 135 17BAppendix B PTZ protocols 136 TruVision NVR 21P User Manual Appendix C Port forwarding information A router is a device that lets you share your internet connection between multiple computers Most routers will not allow incoming traffic to the device unless you have configured them to forward the necessary ports to that device By default our software and devices DVRs and NVRs require the following ports to be forwarded Note Port forwarding may reduce the security of the computers on your network Please contact your network administrator or a qualified network technician for further information Table 19 Description of the ports Port Port name Description 80 HTT
99. k Apply Modify the speed of the mouse pointer Adjust the scroll bar point to the desired level and click Apply Configuring time and date You can set up the date and time that will appear on screen It is not included in recordings This time and date display is separate from the embedded one that appears for each camera see Configuring the camera OSD settings on page 119 for more information on embedded camera time and date The start and end time of daylight saving time DST in the year can also be set DST is deactivated by default See Figure 19 below for the Time settings screen Figure 19 Time and date settings screen a O Momtor Holdi User admin TruVision NVR 21P User Manual CMIL08 00 Facite lime U S amp Canada MM DD YYYY 24 hour a 09 25 2012 20 01 39 B Auto DST Adwusiment 39 4BChapter 5 Live view Table 13 Description of the time and date settings screen Option Time zone Date format Time format Display week system date System time Auto DST adjustment Enable DST From To DST bias Description Select the time zone of the NVR from the drop down list Select the date format from the drop down list Default format is MM DD YYYY Select the time format from the drop down list Default format is 24 hour format Display the day of the week in the monitor time bar Check the box to enable disable Default format is Disable Define the system dat
100. kg 35 Ib may be placed on top of the unit Unpacking the TVN 21 and its accessories When you receive the product check the package and contents for damage and verify that all items are included There is an item list included in the package If any of the items are damaged or missing please contact your local supplier ltems shipped with the product include TruVision NVR 21P User Manual 1BChapter 2 Installation e IR infrared remote control e Two AAA batteries for the remote control e AC power cords e USB mouse e Brackets e NVR e CD with software and manuals e TruVision NVR 21P Quick Start Guide e TruVision NVR 21P User Manual on CD Back panel Figure 1 on page 5 shows the back panel connections and describes each connector on atypical TVN 21 network video recorder Details may vary for specific models Before powering up the NVR connect a main monitor for basic operation 4 TruVision NVR 21P User Manual Figure 1 Back panel connections ov a P yN D Connect one CCTV monitor BNC type connectors Connect one audio input to RCA connectors Connect to a RS 232 device Connect to a network Connect to an optional eSATA device such as SATA HDD CD DVD RM Connect to a power cord Connect to speakers for audio output Connect to a VGA monitor Wiring the keypad The keypad uses RS 485 simplex wiring The signal is transferred by a single twisted pair line A shielded STP CAT5 network cabl
101. l 17 3BChapter 4 Operating instructions Figure 7 Front panel PeruVision AVR 241 4 The controls on the front panel include Table 2 Front Panel Elements ltem 1 Name Numeric buttons USB Interfaces Status LEDs Archive button Direction Enter button PTZ buttons Description Switch between different cameras in live PTZ control or playback modes Enter numerals 0 to 9 when using the virtual keyboard Universal Serial Bus USB ports for additional devices such as a USB mouse CD DVD burner and USB Hard Disk Drive HDD Power Green indicates the NVR is working correctly Red indicates a fault Alarm Red indicates that there is a sensor Alarm In or another alarm such as motion or tampering Tx Rx Flashing green indicates a normal network connection No light indicates that the NVR is not connected to any network HDD HDD indicator blinks red when data is being read from or written to the HDD A steady red light indicates a HDD exception or error Ready Green indicates the device is functioning properly Archive Blinking green indicates archiving is in progress Press once to enter quick archive mode Press twice to start archiving Indicator blinks green when data is being written to backup device The DIRECTION buttons are used to navigate between different fields and items in menus The ENTER button is used to confirm selection in any of the menu modes See Table 3 on pag
102. lay back the search results lf there is only one camera in the search result click its playback button Playback starts lf there is more than one camera listed click the playback K button of one of the cameras Playback starts 7 To hide the playback control toolbar during playback right click the mouse and select Control Panel button from the list Click again for the panel to reappear 8 Use the playback control toolbar to manually control playback 9 To play back another event video move the cursor to the right edge of the screen to display the list of event videos and select the desired video 10 To do another search Click Exit in the playback control toolbar to return to the search results screen Or Right click the mouse and select Exit from the list to return to the search results screen Or Right click the mouse and select Video Search from the list to return to the search screen Or Click Video Search in the playback control toolbar to return to the search results screen Creating and playing back bookmarked recordings You can bookmark the important scenes in a recorded file for later reference Bookmarks flag the start of a scene Up to 64 bookmarks can be saved in a video file There are two types of bookmarks e Default bookmark All default bookmarks have the same generic name BOOKMARK e Customized bookmark The bookmark is given a name for easy identification The same
103. les Creating and archiving video clips You can save important scenes in a recorded file for later reference by creating video clips of selected portions of the file during playback When an intruder for example crosses in front of several cameras you can save the video clip of the intruders path across these cameras in a single file Up to 30 video clips can be made from a recording Note This feature is only available using the mouse To export video clips during playback 1 Connect the backup device to the NVR 2 Search for the required files to play back See Playback skip time on page 54 3 Select the file or files to play back and click Play Playback starts immediately 4 Click the playback timeline where you want the video clip to start and click the Start Clip bai button 5 Click the playback timeline where you want the video clip to stop and click the End Clip button 6 Repeat for additional clips 7 Exit playback mode A message appears asking if you want to save the video clips 8 Click Yes to archive the clips The Export screen appears Click No to exit and return to the previous screen The clips are not saved 9 In the Archive screen select the backup device to be used from the drop down list 10 Click Start File downloading starts Note You can create a new folder for the video clips Press the New Folder button and enter the folder name Archiving snapshots You can save all the vi
104. lling up presets on page 42 Each preset tour consists of steps A step consists of a step number a dwell time and a speed The step number is the order the camera will follow while cycling through the preset tour The dwell time is the length of time for which a camera stays at a step before moving to the next one The speed is the rate at which the camera will move from one key point to the next Note The PTZ dome camera used must be able to support a preset tour command see Appendix F on page 149 for the complete list of PTZ commands available by camera protocol 44 TruVision NVR 21P User Manual 5BChapter 6 Controlling a PTZ camera To set up a preset tour di 2 3 5 Click the PTZ Settings icon on the menu toolbar and select More Settings Select the preset tour number In the preset tour toolbar click to add a step to the preset tour The Keypoint window appears Select the preset number dwell time and speed of the step Click OK to save the settings Keypoint Keypoint 1 Preset Duration Speed Note A preset tour should have at least two presets Repeat step 3 to configure other steps Keypoints in the preset tour O Save Preset 1 2 3 4 5 6 T 8 ge ee e 4 aeaa a a oll h e alle Call Preset Shadow Tour 1 Preset 1 Preset 1 Preset 1 Click Back to return to live view To delete a preset tour 1 2 Click the PTZ Settings icon on the menu toolbar and selec
105. mation Searching and playing back recorded video To search and play back recorded video click Playback on the menu bar to display the Playback window shown in Figure 30 below TruVision NVR 21P User Manual 75 8BChapter 9 Using the web browser Figure 30 Browser playback window Item sa el E 76 Pera Vialon NVR 21 Liveview Playback Log Configuration 11 20 2013 Wed 15 27 26 oS E sa CameraNo 1 Current Status Speed X1 Sun Mon Tue Wed Thu Fri Sat 3 4 5 6 O 1 2 n Description Selected camera Calendar Selected day is highlighted Search Click to start searching recorded files for the selected camera Main stream substream Switch between main stream and substream Default is main stream Playback control toolbar Lal Reverse Click to reverse playback Play pause Play or pause playback Stop playback Playback is stopped and the screen changes to black Playback slow forward Click to scroll through the different speeds available 1 8 speed 1 4 speed 2 speed normal X2 speed X4 speed X8 speed Current speed is displayed under the camera name on top right of window Playback fast forward Click to scroll through the different speeds available 1 8 speed 1 4 speed 12 speed normal X2 speed X4 speed X8 speed Current speed is displayed under the camera name on top right of window Single frame Click to play back one frame at a time Multiple playback Cli
106. me current and accurate Note If the device is connected to a public network you should use an NTP server that has a time synchronization function such as the server at the National Time Center IP Address 210 72 145 44 or europe ntp pool org If the device is setup in a more customized network NTP software can be used to establish an NTP server used for time synchronization To set up an NTP server 1 Click the Network settings icon in the menu toolbar 2 Click NTP to display its screen 3 Check the Enable NTP box to enable feature It is disabled by default 4 Enter the NTP settings e Interval Time in minutes to synchronize with the NTP server The value can be between 1 and 65535 minutes Default is 60 minutes e NTP server IP address of the NTP server e NTP port Port of the NTP server 5 Click Apply to save the settings 104 TruVision NVR 21P User Manual 11BChapter 12 Network settings Configuring e mail Your NVR can send e mail notifications of alarms or notifications through the network Note Ensure that the DNS address has been set up correctly beforehand To configure e mail settings 1 Click the Network Settings icon in the menu toolbar 2 Click E mail and enter the required settings Option Enable server authentication SMTP server SMTP port Enable SSL Sender Sender s address Select receivers Receiver Receiver s address Enable Attached Picture Interval Description C
107. mera images A covert camera is not displayed on screen when no user is logged in Instead a person walking by sees a black screen with the Interlogix logo See Figure 37 below Figure 37 Example of a covert camera image Ge 20 Sethu 41 12 46 PN 2 E a p ore To set up a camera for covert view 1 Click the Camera Management icon in the menu toolbar and select Covert Camera 2 Check which camera or cameras you want to be covert and click Apply TruVision NVR 21P User Manual 121 13BChapter 14 Camera settings 122 TruVision NVR 21P User Manual Chapter 15 NVR management This chapter describes e Configuring the RS 232 port e Updating system firmware e Restoring default settings e Viewing system information e Viewing system logs Configuring the RS 232 port Use the System Settings menu to configure the RS 232 parameters such as baud rate data bit stop bit parity flow control and usage Figure 38 RS 232 setup window B Hard Disk fe Teal brisierlicon t Upgrade Tah None Contiquratons j None l robindge PioBridge O Syder Inform Chisallerepess Technical Support Log Search w Nol Lolect There are three ways the RS 232 port can be used e ProBridge POS and AIM text insertion supported via the ProBridge accessory connected to the RS 232 port See Capturing text insertions on page 78 for more information e Challenger NTP time sync supported to foreign device over the
108. ministrator can create a user You can add up to 31 new users The access privileges of Operator and Guest users are predefined and cannot be modified TruVision NVR 21P User Manual 129 15BChapter 16 User management To add new users di 2 3 Click the User Management icon in the menu toolbar to display its screen Click Add to enter the Add User screen Enter the new users name and password Both the user name and password can have up to 16 alphanumeric characters 4 Select the new user s access level Operator or Guest 5 Enter the user s MAC address to let the user access the NVR from a remote computer with this MAC address 6 Click Apply to save the settings and OK to return to the previous screen 7 Define the user s permissions Click the Permission button for the new user In the Permission pop up screen check the required access privileges for local remote and camera configuration see Customizing a user s access privileges below for the permission descriptions for each group Click Apply to save the settings and OK to return to the previous screen Click Back to return to live view Customizing a user s access privileges Only an administrator can allocate access privileges to Operator and Guest users The access privileges can be customized for each user s needs The administrator s access privileges cannot be changed There are three types of privilege settings Local Configuration Remot
109. name can be used for several bookmarks TruVision NVR 21P User Manual 57 6BChapter 7 Playing back a recording Both types can be searched To create a bookmark 1 2 Open an all day playback screen or the playback screen from a search result In the all day playback recording click the timeline bar where you want the bookmark to be The green time line jumps to this position Click the button for the type of bookmark you want and enter the bookmark name if required In the playback recording from a search click the scroll bar where you want the bookmark to be The scroll bar ball jumps to this position Click the button for the type of bookmark you want and enter the bookmark name if required The bookmark is saved Click the bookmark management kd button to see the list of bookmarks saved The name of a bookmark can be edited The bookmark can also be deleted To play back a bookmark 1 In live view mode right click the mouse and select Advanced Search gt Bookmark in the mouse menu select the desired cameras as well as start and end time of the recording to be searched Also select the type of bookmark to be searched lf searching for customized bookmarks enter a keyword from the bookmark name Click Search The list of bookmarks appears 3 Select the desired bookmark from the list 4 Select a bookmark and do one of the following Click the Edit button to edit a bookmark s name Click the Delete bu
110. nel 8 Exit 52 Camera Video Search Digital Zoom Text Show Skip Time Capture Control Panel Exit Description Select a camera for playback Note This option is not available if you play back a video file from the list of a search result Call up the Search window to search for recorded video files Enter the digital zoom function for the selected camera Display inserted text on screen Modify the playback skip time See Playback skip time on page 54 for more information Capture a snapshot of the video playing back Hide the playback control toolbar Return to live view TruVision NVR 21P User Manual 6BChapter 7 Playing back a recording Instant playback Use the quick access toolbar to quickly replay recorded video from the several minutes This can be useful to review an event that has just happened Only one camera at a time can be selected To instantly replay recorded video 1 In live view mode left click the mouse on the desired camera image The quick access toolbar appears Click Instant Playback 2 Select the desired camera from the drop down list and click OK Playback starts immediately The Instant Playback scroll bar appears under the selected camera K 3 Click Pause M on the toolbar to pause playback Click Play to restart playback Click Stop Ea to stop playback and return to live view All day playback Use this option to play back recorded video from the past
111. ntrol panel appears Mouse Left click the mouse on the desired camera image The quick access toolbar appears Click the PTZ control icon to enter PTZ mode The PTZ control panel appears Remote control Press the OK button The PTZ control panel appears Keypad Press the Enter button on the keypad For further information see Appendix D KTD 405 keypad on page 139 lf the display is in multiview format it changes to full screen format for the selected camera See Figure 20 below for a description of the PTZ control panel TruVision NVR 21P User Manual 41 5BChapter 6 Controlling a PTZ camera Figure 20 PTZ control panel Table 14 Description of the PTZ control panel Item Name Description 1 Directional pad auto Controls the movements and directions of the PTZ Center button is scan buttons used to start auto pan by the PTZ dome camera 2 Zoom focus and iris Adjusts zoom focus and iris 3 PTZ movement Adjusts the speed of PTZ movement 4 Toolbar T Turns on off camera light This command is not supported on all PTZ cameras w Turns on off camera wiper This command is not supported on all PTZ cameras E Zoom area Centers the PTZ dome camera image Not all PTZ cameras support this command Jumps to the home position 5 Select PTZ command Displays the desired function from the scroll bar camera preset preset tour or shadow tour 6 Open close menu Opens closes the PTZ command section of the
112. ntry select the entry and click Ed or double click the log entry If available you can also_view the associated video to the selected log entry by clicking its play button 5 To export a log entry select a log and click Export 4 Click Back to return to live view 128 TruVision NVR 21P User Manual Chapter 16 User management By default the NVR comes with three user accounts an Administrator account an Operator account and a Guest account These accounts provide multiple levels of access and functionality See Table 18 below for a description of the different user accounts Table 18 User accounts User Description Administrator The administrator account includes extended menu with full access to all settings The Administrator has the authority to add delete or configure parameters for many of the system functions There can only be one administrator The user name is admin The name cannot be modified The default password is 1234 Operator The operator account includes reduced menu access to Video settings inaccessible features are not visible The default user name is operator The default password is 4321 Guest The guest account includes menu access with no programming possibilities inaccessible features are not visible The default user name is guest The default password is Empty Note The default passwords should be changed for security reasons Adding a new user Only a system ad
113. nts the number of video channels YYY represents the NVR storage configuration such as 1T 1 TB etc Wiring the keypad Connect the RS 485 bus of the KTD 405 I O box to the TVN 21 Keyb A B terminal port Table 20 Keypad and NVR connections KTD 405 I O box TVN 21 connection RS 485 A Keyb A RS 485 B Keyb B TruVision NVR 21P User Manual 139 19BAppendix D KTD 405 keypad Figure 39 Keypad and NVR connections I O box Wb Alarm Gutput 1 4 l ZG 3G4G Dame K5 485 Term B DG T l mman Se aaa nalnag Back panel of np mmmsman seeeeee TVN 21 Oe 1 re e E IE F Tee ee i One Poe eas ha ht Alann Input 1 16 Setting up the keypad to work with the TVN 21 The keypad must be in zone mode to connect correctly with the TVN 21 Further information on connecting and programming the KTD 405 keypad can be found in the user manual To set the keypad in zone mode 1 Log into the keypad using the Admin password Hold down the Enter button until a beep sounds and then enter the following code 1 4 7 6 Push the seq button to confirm 2 Scroll through the menus with the button until this menu appears OPERATING MODE DIGIPLEX 3 Change Operating Mode to Zone by moving the joystick down 4 Quit the menu by pressing the seq button The display will show for example ZONE Z0ONE TITLE CAMERA MONITOR 140 TruVision NVR 21P User Manual 5 6
114. nu button The main menu screen appears 2 Click Display Mode Settings gt Monitor 3 Check the device address value The default value is 255 This device address is valid for all IR controls 4 On the remote control press the Device button 5 Enter the device address value It must be the same as that on the TVN 21 6 Press OK on the remote control To place batteries into the IR remote control 1 Remove the battery cover 2 Insert the batteries Make sure that the positive and negative poles are correctly placed 3 Replace the battery cover Troubleshooting the remote control lf the IR remote control is not functioning properly perform the following tests e Check the battery polarity e Check the remaining charge in the batteries e Check that the IR remote control sensor is not masked lf the problem still exists please contact your administrator TruVision NVR 21P User Manual 25 3BChapter 4 Operating instructions Menu overview The TVN 21 has an icon driven menu structure that allows you to configure the unit s parameters Each command icon displays a screen that lets you edit a group of settings Most menus are available only to system administrators The screen is divided into three sections The currently selected command icon and submenu item are highlighted in green See Figure 9 below You must be in live view mode to access the main menu Figure 9 Menu structure Net Fault tole
115. o RW read write Click Apply to save the settings and then OK return to the previous screen In the menu toolbar click the Video Schedule gt Encoding select the camera to be used for redundancy Check Redundant Record Capture and select Yes from the drop down list Click Apply to save the settings o ON OM Os Repeat steps 6 to 8 for other cameras whose files you would like to be redundantly recorded 10 Click Back to return to live view Capturing text insertions The NVR supports Point of Sale POS and ATM text insertion via the UTC ProBridge accessory connected to the RS 232 port on the NVR The feature is currently only available via the browser see Capturing text insertions on page 78 90 TruVision NVR 21P User Manual Chapter 11 Alarm settings This chapter describes setting up how the system will resoond when an alarm is triggered Description of alarm notification types When setting up the rules for alarm detection you can specify how you want the NVR to notify you about an alarm or event You can select more than one notification type Not all notifications types are available for all types of alarms The alarm notification types are e Full screen monitoring When an alarm is triggered the local spot monitor VGA or BNC monitor displays an image in live view mode For alarms that are triggered simultaneously images display one at a time every 10 seconds default dwell time You can set a diff
116. o scroll between weeks Press Menu and then Left Right buttons to scroll between days Play a selected video from the Event Search results Play a selected video from the Log Search results Play a selected video from the Normal Search results View a selected picture from the Picture Search results Play a selected video from the Bookmark Search results Play a selected video on the USB flash drive Press to edit a holiday listed under Display Mode Setting gt Holiday gt Holiday Setting 21 3BChapter 4 Operating instructions Task Button Button function Video search mode Preset Press to lock or unlock a selected video file in the Video Search results list User management Preset Press to edit a user selected from the list under User mode Management gt User gt User Management Display Press to delete a selected item in the User Management gt User gt User Management F1 Press to pop up the Permission screen of a selected item in User Management gt User gt User Management Log search mode Press to display the details of a log file in Log Search result HDD selection mode Preset Press to edit the selected HDD listed under System Setting gt Hard Disk gt HDD information HDD information mode Display Press to delete an item from System Settings gt Hard Disk gt HDD Information System information F1 Press to get the DDNS URL mode Audio F1 Press F1 and a numerical button to play the audio of the specified camera in liv
117. ols 135 Appendix C Port forwarding information 137 Appendix D KTD 405 keypad 139 Supported firmware 139 Wiring the keypad 139 Setting up the keypad to work with the TVN 21 140 Operating the keypad 142 Appendix E Maximum pre recording times 147 Appendix F Supported PTZ commands 149 Appendix G Default menu settings 151 Index 163 iV TruVision NVR 21P User Manual Chapter 1 Product introduction Product overview This is the TruVision NVR 21 TVN 21 User Manual for the models listed below Table 1 Product codes Global TVN 2108P 000 TruVision NVR 21 8 channels no storage TVN 2108P 2T TruVision NVR 21 8 channels 2 TB storage TVN 2108P 4T TruVision NVR 21 8 channels 4 TB storage TVN 2108 P 6T TruVision NVR 21 8 channels 6 TB storage TVN 2108 P 8T TruVision NVR 21 8 channels 8 TB storage TVN 2116 P 000 TruVision NVR 21 16 channels no storage TVN 2116 P 2T TruVision NVR 21 16 channels 2 TB storage TVN 2116 P 4T TruVision NVR 21 16 channels 4 TB storage TVN 2116 P 6T TruVision NVR 21 16 channels 6 TB storage TVN 2116 P 8T TruVision NVR 21 16 channels 8 TB storage TVN 2116 P 12T TruVision NVR 21 16 channels 12 TB storage TVN 2116 P 16T TruVision NVR 21 16 channels 16 TB storage TVN 2132P 000 TruVision NVR 21 32 channels no storage TVN 2132P 4T TruVision NVR 21 32 channels 4 TB storage TVN 2132P 8T TruVision NVR 21 32 channels 8 TB storage TVN 2132P 12T TruVision NVR 21 32 channels 12 TB storage TV
118. olumn lf the status is listed as Normal or Sleeping the HDD is in working order If it is listed as Abnormal and has already been initialized the HDD needs to be replaced If the HDD is Uninitialized you need to initialize it before it can be used in the NVR Refer to Initializing HDDs on page 111 for more information Note This information is also available under System Settings gt System Information gt HDD screen Configuring HDD alarms HDD alarms can be set to trigger when an HDD is uninitialized or in an abnormal state To set HDD alarms 1 Click the Alarm Settings icon in the menu toolbar and select Notification 2 Select the notification event to configure under Notification Type box 3 Select HDD Full and check the desired notification method See Description of alarm notification types on page 91 for more information Select HDD Error and check the desired notification method 4 Click Apply to save the settings Managing eSATA lf you are using an external e SATA device connected to the NVR you can configure the e SATA to record capture or export video 114 TruVision NVR 21P User Manual 12BChapter 13 Storage management select the Export option when using the eSATA as a backup See Using Quick Archive on page 63 for further information Select the Record Capture option to record and capture video Information on the eSATA for this purpose can be seen under System settings gt Hard Disk
119. ontact information see www utcfireandsecurity com or www utcfssecurityproducts eu Content Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Product introduction 1 Product overview 1 Installation 3 Installation environment 3 Unpacking the TVN 21 and Its accessories 3 Back panel 4 Wiring the keypad 5 RS 485 ports 8 RS 232 port 8 Monitor connections 8 Audio inputs and output 9 Brackets 9 Getting started 11 Turning on and off the NVR 11 Using the setup wizard 12 Operating instructions 17 Controlling the TVN 21 17 Using the front panel 17 Using the mouse 22 Using the IR remote control 23 Menu overview 26 Live view 29 Description of live view 29 Video output 29 Audio output 30 Controlling live view mode 30 Multiview format 31 Sequencing cameras 32 Accessing frequently used commands 33 Configuring live view 35 General settings 37 Configuring time and date 39 Controlling a PTZ camera 41 Calling up presets tours and shadow tours 41 Setting and calling up presets 42 Setting and calling up preset tours 44 setting and calling up a shadow tour 46 TruVision NVR 21P User Manual Chapter 7 Chapter 8 Chapter 9 Chapter 10 Playing back arecording 49 Overview of the playback window 49 Playback pop up menu 52 Instant playback 53 All day playback 53 Playback skip time 54 searching recorded video 54 Playing back recordings by time and video type 55 Playing back recordin
120. optimize video playback and recording performance when operating in a low or limited bandwidth environment Windows Vista and 7 users Internet Explorer for Windows Vista and Windows 7 operating systems have increased security measures to protect your PC from any malicious software being installed When using the NVR web browser interface you can install ActiveX controls to connect and view video using Internet Explorer To have complete functionality of the web browser interface and the NVR player with Windows Vista and Windows 7 do the following e Run the Browser interface and the NVR player application as an administrator in your workstation e Add the NVR s IP address to your browser s list of trusted sites To add the NVR s IP address to Internet Explorer s list of trusted sites Open Internet Explorer Click Tools and then Internet Options Click the Security tab and then select the Trusted Sites icon Click Sites Clear the Require server verification https for all sites in this zone box Enter the IP address or DDNS name in the Add this website to the zone field Click Add and then click Close Click OK in the Internet Options dialog screen oo et ee 2 aes ee TS Connect to the TVN 21 for full browser functionality TruVision NVR 21P User Manual 69 8BChapter 9 Using the web browser Accessing the web browser To access the TVN 21 open a web browser and enter the IP address assigned to t
121. orded video from the specified camera is permanently deleted from the HDD A day is defined as the 24 hour period from when the auto delete mode ADM was set The maximum number of days that can be set is 60 However the actual number of days permitted depends on the HDD capacity If the value is set to 0 the option is disabled Record audio Select Yes to record sound with the images 5 Click Apply to save the settings 6 Click the Capture tab and configure the settings for captured video such as snapshots Click Apply to save the settings 7 Click Back to return to live view Configuring overwrite You can select how the NVR responds when the HDDs become full and there is no longer sufficient space to save new data 82 TruVision NVR 21P User Manual 9BChapter 10 Recording To configure for overwrite when the HDDs are full 1 Click the Video Schedule icon in the menu toolbar 2 Select More Settings 3 Under Overwrite select Yes Using an external recording device You can use an external storage device such as an eSATA HDD to backup video or to add its recording capacity to that of the NVR itself If you change this option you must reboot the NVR to implement the change To define how the external recording device is used ile 2 3 Click the Video Schedule icon in the menu toolbar select More Settings Select one of the two options Record and Capture Extend the recording ca
122. otifications Such as startup are sent from the NVR to the network management system TruVision NVR 21P User Manual 105 11BChapter 12 Network settings Before configuring this function you must first install the SNMP software To configure SNMP protocol settings 1 Click the Network settings icon in the menu toolbar 2 Click SNMP and enter the required settings 3 Click Apply to save the settings Configuring UPnP The NVR supports UPnPTM Universal Plug and Play This feature lets the NVR automatically configure its own port forwarding if this feature is also enabled in the router You can select one of two methods to set up UPnP Automatic mapped type The NVR automatically uses the free ports available that were set up in the Network Settings menu Manual mapped type You enter the particular external port settings and IP addresses required to connect to the desired router see Figure 35 below Figure 35 UPnP manual configuration screen General gt PPPOE DDNS NIP E mail as FTP SNMP amp More Settings To enable UPnP 1 Connect the NVR to the router Note The router must support UPnP and this option must be enabled 2 Click the Network Settings icon in the menu toolbar 3 Click UPnP and enable the option 106 TruVision NVR 21P User Manual 11BChapter 12 Network settings 4 From Mapped Type select Auto or Manual lf Manual is selected enter the external ports and IP add
123. pacity of the NVR Export Backup data onto an eSATA backup device Note If the external storage device is part of the total internal capacity of the NVR then it is no longer available for backing up video Click Apply Defining a recording schedule Defining a recording schedule lets you specify when the NVR records video and under what circumstances Each camera can be configured to have its own recording schedule The schedules are visually presented on a map for easy reference See Figure 33 below for an example TruVision NVR 21P User Manual 83 9BChapter 10 Recording Figure 33 Description of the Schedule screen oc Encoding IP Camera 1 D B Auto Archive Edit amp Manual Record TL Hi TL Lo amp More Settings Event 4 Alarm No rec i Hot Spare User admin Camera Select a camera Schedule time Represents the 24 hour cycle during which a schedule is selected Schedule day There are seven days to select Sunday Sun Monday Mon Tuesday Tue Wednesday Wed Thursday Thu Friday Fri and Saturday Sat Recording type There are five recording types to select which are color coded e TL Time lapse Green squares Record of a specific day Each green square in the timeline represents an hour in the 24 hour period e TL Hi Dark green High quality time lapse Records high quality video e TL Lo Bright green Low quality time lapse Records low quality video This coul
124. put that character TruVision NVR 21P User Manual 2 3BChapter 4 Operating instructions Figure 10 The soft keyboard ESC 1 2 34 567 890 QWERTYUIOP ASDFGHJIKL ZXCVBNM on a Menon en ee ae a g Space Enter Description of the keys in the soft keyboard Switch to lowercase uppercase Space ESC Exit the soft keyboard EN EJ Alphanumeric characters Backspace Confirm selection Exiting the main menu Press the Menu button on the front panel to exit the current menu screen and return to live view or click Back in a main menu 28 TruVision NVR 21P User Manual Chapter 5 Live view Description of live view Live view mode is the normal operating mode of the unit where you watch live images from the cameras The NVR automatically enters into live view mode once powered up On the viewer you can see the current date and time camera name and whether a recording is in progress Status information Information on the system and camera status is displayed as icons on the main and spot monitors The camera status icons are shown for each camera Each icon represents information on a specific item These icons include Table 6 Description of the on screen status icons Icon Description Indicates a sensor alarm bezel Indicates recording such as manual recording motion detection or alarm triggered recording Indicates a motion detection event No Video Link Ndicates a video loss event
125. quare The selected area is magnified 4 Right click the mouse to quit the digital Zoom mode and to return to full screen playback mode The playback control toolbar reappears TruVision NVR 21P User Manual 61 6BChapter 7 Playing back a recording 62 TruVision NVR 21P User Manual Chapter 8 Archiving recorded files Archive recorded files on an external device such as a USB flash drives USB HDDs eSATA HDD or a DVD writer Before starting to archive files ensure that you have the backup device connected to the NVR It can be detected automatically by the NVR lt is important that the external storage device is set to the Export option in order to be able to archive See Using an external recording device on page 83 Note The USB port on the rear panel does not support USB CD DVD burners or USB HDDs Archiving files There are two ways to archive files Quick Archive Quick archive lets you archive recorded files quickly by using the Archive button on the front panel The NVR then downloads all the recorded files on the unit to fill the available memory space on the media This option is not available via the mouse Advanced Search screen You can specify archiving settings such as a specific time and date period recording type start and end times as well as cameras Using Quick Archive To archive recorded video using Quick Archive 1 Insert the backup device into the TVN 21 lf using a USB memory drive inse
126. r Advanced Search Or In live view right click the mouse to display the pop up menu and select Advanced Search The Search screen appears Event Bookmark Picture Disk Analysis ZIIP Camera D1 MbD2 8803 8D4 8dD5 W8d6 ADA All All 2013 11 20 11 15 59 2013 11 20 23 59 59 Quick Playb Search Cancel 2 Search for the desired recording by entering the search parameters which include the camera number record type file type and start time and end time 3 Click Search A list of recordings similar to the figure below matching the search parameters is displayed 88 TruVision NVR 21P User Manual 9BChapter 10 Recording Search rasul i Ty DS 10 08 2012 14 12 ob 14455 M0 AEREE E ma O2 10 08 2014 1A 1 ea A a 27 529KB te a HDD 4 Start ime 10 08 2012 14522749 End time 10 08 2012 14 46 48 Total sive 1 73 ME Archiva 4 Select the file you want to lock unlock 5 Click Fil to lock a file Click again to unlock The Locked column indicates whether a file is locked or not Closed lock icons indicate locked files while opened lock icons indicate unlocked files The Lock button toggles between Lock and Unlock depending on the file 6 Click Cancel to return to search screen Setting the HDD to read only When you set an HDD to read only recorded video files cannot be written to the HDD lf multiple HDDs are used the NVR automatically records to the next HDD not set to read only To set
127. ra 3 Press Live to return to live view Playback skip time By moving the joystick up and down during playback you can jump forwards or backwards by a defined skip time period To change the playback skip time 1 In playback mode right click the mouse and click Skip Time on the pop up menu The Skip Time menu appears 2 Select a skip time between 10 and 300 seconds The default skip time is 30 seconds searching recorded video You can easily search and play back recorded videos by time events bookmarks and picture The Search window has four submenus that allow you to carry out different searches by theme 54 TruVision NVR 21P User Manual 6BChapter 7 Playing back a recording Search type Description Normal Search all recorded video by cameras recording type type of file protection locked or unlocked and time period Event Search only event recorded files Files can be searched by alarm inputs motion detection or POS ATM text insertion Note Only motion detection and POS ATM text insertion that have been recorded as events will be listed in this search Motion and text insertion that is recorded as a non event can be searched under the Normal menu Bookmark Search only recorded files with bookmarks Picture Search snapshots Search results A search will usually produce a list of files which may extend to several pages The files are listed by date and time The latest file is listed first See Fig
128. rance NIP E mail as FTP SNMP UPnP amp More Settings User admin 1 Menu toolbar Setup options available for the selected menu function Move the mouse over a command icon and click to select it See Table 5 below for a description of the icons 2 Submenu panel Submenus for the selected menu function are displayed Click an item to select it 3 Setup menu All the details for the selected submenu are displayed Click a field to make changes Table 5 Description of the menu toolbar icons Icon Name Description D Display mode settings Configures display settings including system date and time audio output device name dwell time schedule language and display formats See Configuring live view on page 35 and Holiday schedules on page 85 Camera management Configures camera settings including OSD display motion detection privacy masking video image adjustments video loss and copy settings to other cameras See Chapter 14 Camera settings on page 117 26 TruVision NVR 21P User Manual Name Video schedule Network settings Alarm settings PTZ settings User management System settings Help information Power manager To access the main menu 3BChapter 4 Operating instructions Description Configures recording settings including recording schedules record quality auto delete mode and recording mode See Chapter 10 Recording on page 81
129. rch by event 56 search by time 56 search by video type 56 search results 55 skip time 54 snapshots 58 TruVision NVR 21P User Manual system log 59 using digital zoom 61 using the web browser 75 Playback control panel description 50 Playback control toolbar quick access 52 Player using for playback 68 Power up and down NVR 11 PPPoE settings 103 Pre recording times maximum times 147 Preset tour calling up 46 Preset tours quick access 42 Presets calling up 44 quick access 42 selecting setting up and deleting 43 Privacy masking 120 Protecting recorded files 87 PTZ control panel description 42 PTZ dome cameras connecting to RS 485 port 8 controlling remotely 78 PTZ linking 96 PTZ protocols 135 PTZ commands supported 149 Q Quick access toolbar 33 Quick snapshot 33 Quick snapshots 33 R Recorded files lock unlock 88 Protect HDD 89 Recording configuring settings 81 protecting against overwriting 87 recording schedules 83 setting up HDD redundancy 90 Recording schedules daily 84 85 defining 83 external alarms 87 Remote alarm host settings 107 Remote control connect to the NVR 25 description 23 Resolution change monitor resolution setup 37 RS 232 port configuring 123 TruVision NVR 21P User Manual Index RTSP service port 108 S S M A R T information on a HDD 115 SAN 80 Sequencing cameras 32 36 Setup wizard using 12 Shadow tours quick access 4
130. rch results screen Playing back recordings from the system log You can also playback recordings from the system log The system log provides a much wider range of options for playback than Advanced Search which deals with video detection and alarms only TruVision NVR 21P User Manual 59 6BChapter 7 Playing back a recording Figure 26 View log screen KS 32 Hard Disk T Tel insertion i Upgrade ip Lote oa 11 P li T FPP 1 1 ar i J ee lee AE Te ae 1 MT 12 S3 a 1 71353 42 wt Ea a E Pi A017 13 53 43 3 2017 13 5343 Aa 2012 TESA 4 01 13 51 45 2 75 7017 13 55 44 DE 2 SO ia si 735959 mabe beet Od Gat in Rie ie T Her ng Sbn bidet onga Simi Recon al fad Heci ciate cbarn Hiit Oden Shmi Poco dang hin Heci SO het Oa k HESE e E W User pimin To play back video from the system log 1 2 3 Click System Settings gt Log Search in the menu toolbar Select the search start and end times Under Major Type and Minor Type select an option from the drop down list The minor type list of options available depends on the option selected under major type 4 Click the Search button A list of results appears 5 Select a file and click Details Displays information on the log or recording For a recording it lists such information as start time type of information camera number and gives a description on the types of events recorded and when record time was stopped
131. re two ways to set up a DDNS e DynDNS Manually create your own host name You will first need to create a user account using the hosting web site DynDDNS org e eZDDNS Activate the DDNS auto detection function to set up a dynamic IP address The server is set up to assign an available host name to your NVR Figure 34 ezDDNS setup window General J PPPOE NIP E mail ss FTP SNMP UPNP More Settings User admin TruVision NVR 21P User Manual 103 11BChapter 12 Network settings To set up DDNS 1 Click the Network settings icon in the menu toolbar 2 Click DDNS to display its screen 3 Check the Enable DDNS box to enable feature 4 From DDNS type select one of the DDNS types listed e eZDDNS Click the Get URL button The URL address to access the unit is then displayed If no host name is specified the DDNS will allocate one automatically The maximum length for the host name field is 63 characters This limit does not include tvn ddns net An example of a host name could be max63chars tvr ddns net e DynDNS Enter the server address for DynDNS i e members dyndns org In the NVR domain name field enter the domain obtained from the DynDNS web site Then enter the user name and password registered in the DynDNS network 5 Click Apply to save the settings Configuring an NTP server A Network Time Protocol NTP server can also be configured on your NVR to keep the date and ti
132. recording Simply select the Archive Status tab and the information is displayed To schedule automatic archiving 1 Connect the backup device to the NVR 2 In the configuration menu click Video Schedule gt Auto Archive gt Archive Settings Enable Auto Archiv Start Time End Time interval Archive File Device Full Rule Device Type Device Select Refresh 3 Check Enable Auto Archive 4 Select the start and end date and time periods during which archiving can occur automatically 5 Under Interval Time select the desired interval time for archiving The interval time options available are 1 hour 2 hours 4 hours 8 hours 24 hours or once only Default is 1 hour 6 Click Archive file In the screen that appears select the cameras and search parameters required Record Type All constant motion text insertion alarm or manual File Type All locked or unlocked Note You can copy these selected parameters to other cameras Click Copy and select the desired cameras Click OK and Apply to save and return to the Archive Settings screen 7 Select how the NVR responds if the backup device becomes full There are two options Stop Recording or Overwrite lf overwrite is selected the oldest files are overwritten 8 Under Device Select select the backup device used 9 If you change any options click Refresh 10 Click Apply 66 TruVision NVR 21P User Manual Chapter 9 Archiving recorded fi
133. ress the arrow buttons to navigate to the desired menu icon for example Display Mode Settings Press esc and L to go to setup menu Press Zoom or Zoom to scroll to the menu tab More Settings 4 When in the desired menu screen press and hold esc and then press the arrow buttons to navigate the cursor to the option Menu Timeout Press to activate the dropdown menu Press and hold esc and then press the up down arrow buttons to navigate to the desired option Press to select the option Press and hold esc and then press the up down arrow buttons to navigate to Apply Press to select it Then navigate to Back to return to live view Instead of the arrow buttons you can also use the joystick on the keyboard TVN 21 mapping to the KTD 405 keypad Table 21 TVN 21 mapping to the KTD 405 keypad Task Keypad action Further information e Menu mode Call up or exit menu In live view press esc To exit the menu go to the Power Manager menu and select Logout Move through the menus Press and hold esc and CO Down CD Up Lett O then press the arrow Right buttons or use the joystick Move between menu tabs Press Zoom or Zoom to switch between menu tabs Navigate to a menu option Press and hold esc and Down Or Up ar Left then press the arrow Right buttons Select a character or menu Press Enter Note If you press esc before pressing option Enter you quit the menu without saving any changes It is t
134. resses required 5 Click Apply Configuring an FTP server to store snapshots You can upload your snapshots to an FTP server for storage Note It is not possible to stream video to an FTP site To configure the FTP server settings 1 Click the Network Settings icon in the menu toolbar 2 Click FTP and check the Enable FTP box 3 Enter the FTP server information 4 Click Apply to save the settings Configuring a remote alarm host lf a remote alarm host is set the NVR sends a signal to the host when an alarm is triggered The remote alarm host must have the TruVision Navigator server software installed To set up a remote alarm host 1 Click the Network Settings icon in the menu toolbar 2 Click More Settings 3 Enter Alarm Host IP and Alarm Host Port Alarm host IP represents the IP of the remote PC where the Network Video Surveillance software installed The alarm host port value must be the same as TruVision NVR 21P User Manual 107 11BChapter 12 Network settings software s alarm monitor port Up to three alarm hosts can be set For each alarm host the default port is 5001 5004 and 5003 Configuring multicast Setting up multicasting resolves limitation issues when streaming videos through a network access device A multicast address spans the Class D IP range of 224 0 0 0 to 239 255 255 255 We recommend that the IP address range of 239 252 0 0 to 239 255 255 255 be used To set up multicasting 1
135. rt PEGREEED SERRE Aaron inrit bd 120 Ohm 120 Ohm TVN 21 TVN 21 TVN 21 1 Keypad 3 RS 485 distributor 2 I O box 4 See section RS 485 ports on page 8 6 TruVision NVR 21P User Manual 1BChapter 2 Installation Incorrect 120 Ohm oa ma TTTT TCM re y 120 Ohm 120 Ohm E TWN 21 TYN 21 1 Keypad 3 See section RS 485 ports on page 8 2 I O box Use an RS 485 signal distributor to increase the maximum number of devices on the bus as well as the total range Each distributor output provides another RS 485 bus extending the output an additional 1200 m Up to 31 NVRs can be connected to each output See Figure 4 below Figure 4 Expanding the system with an RS 485 signal distributor 120 Ohm 4 A B EEEN TTET CREPE wen acu LB RS 485 Distributor TVN 21 TVN 21 TVN 21 1 Keypad 3 RS 485 distributor 2 I O box 4 See section RS 485 ports on page 8 Caution Most signal distributors are unidirectional This means that the signal only flows from the input towards the outputs Consequently it is not possible to connect several keypads see section RS 485 ports below to configure the RS 485 port communication settings TruVision NVR 21P User Manual 7 1BChapter 2 Installation RS 485 ports There are two RS 485 ports on the rear panel of the NVR See Figure 5 below for the serial pin outs e Dome RS 485 A and B Connect pan tilt zoom control of PTZ dome cameras
136. rt the device into the USB port on the front panel lf using a digital video disk DVD or eSATA drive insert the disc into the DVD drive lf more than one media type is found in the TVN 21 the USB device takes precedence over the others 2 Press Archive on the front panel or remote control to open the quick archive screen TruVision NVR 21P User Manual 63 7BChapter 8 Archiving recorded files 3 Click Start The unit starts to download all the files listed Note If there is a capacity limitation on the backup device only the most recent files will be backed up A message will appear to confirm when the download is complete Exporting recorded files to a backup device You can insert a mini USB hub to the USB port to attach a mouse for navigation or a USB drive for archiving However the unit may not support all tyoes of USB hubs The Archive options available may depend on the type of backup device selected Figure 27 Example of an archive Item Ob ae rl 64 Function Device name Refresh Name Delete Play B UltraView Security Sei E V4 0 2 58 zip E visioWave Discovery1 E ch01_201304301007C E ch01_201304301007C E hitps___wallet google W player exe screenshot png W truVision Device Finds W truvision device finder Wi tvn20 dav Mi TVN50_Capacity C Free Space Seal Disc Player Backup 3 793KB File 5 145KB File 13 154KB File 158MB File 2KB File 79KB File 589KB File
137. rther information Using the numeric buttons 0 to 9 enter the number of the camera and then press Enter It is possible that you first need to login before you can access the PTZ mode KTD 405U Turn the Knob on the joystick to zoom in zoom out KTD 405 2DU Press the zoom and zoom buttons Store presets via the configuration menu on the webpage of the IP dome Store preset tours via the configuration menu on the webpage of the IP dome Once password is entered the Advanced Search menu appears All day playback of the currently selected camera TruVision NVR 21P User Manual Task Select one of the files in the search result screen Change playback speed Jump 30 seconds forwards or backwards during playback 19BAppendix D KTD 405 keypad Keypad action Further information Press enter and move with the joystick to the desired file Press to start playback Press and hold ese and then press the left right arrow buttons or move the joystick to the left right Press and hold esc and then press the up down arrow buttons or move the joystick up down Controlling a camera When setting up and controlling your cameras in zone mode refer to Table 22 below for the list of default PTZ addresses associated with a zone ID This value is automatically populated in the system You can modify the PTZ address in the PTZ menu to meet customer requirements Table 22 Default PTZ camera addresses by zone
138. s www ivr ddns net Host Name Null NAT No NAT Server Port 8000 NATHTFP Port 80 Enable NTP No Interval min 60 NTP Server time nist gov NTP Port 123 Enable Server Authentication No User Name Null Password Null SMTP Server Null SMTP Port 25 Enable SSL No TruVision NVR 21P User Manual FTP SNMP UPnP More Settings TruVision NVR 21P User Manual FTP SNMP UPnP More settings 22BAppendix G Default menu settings Sender Null sender s Address Null select Receivers Receiver 1 Receiver Null Receiver s Address Null Enable Attached Picture No Interval 2s Enable FTP No FTP Server Null FTP Port Null User Name Null Password Null Directory Use root directory Parent Directory Null Secondary Directory 5Null Enable SNMP No SNMP Version V2 SNMP Port 161 Read Community Public Write Community Private Trap Address Null Trap Port 162 Enable UPnP No Mapped Type Auto Port Type HTTP port Server port RTSP port Alarm Host 1 IP Null Alarm Host 1 Port 0 Alarm Host 2 IP Null Alarm Host 2 Port 0 Alarm Host 3 IP Null 157 22BAppendix G Default menu settings Alarm Settings 158 Alarm List Alarm Input Alarm Output Alarm Audio Alarm Inputs Alarm Outputs Alarm Input Alarm Output Manual Alarm Alarm Audio Alarm Host 3 Port 0 Server Port 8000 HTTP Port 80 Multicast IP Null RT
139. sition the red square The selected area is magnified 4 To exit digital zoom right click the mouse or press the Zoom button on the front panel 34 TruVision NVR 21P User Manual 4BChapter 5 Live view Configuring live view The setup of live view can be modified from the main menu to suit different needs such as the different monitors multiview layout and dwell time options You can also enable audio output Figure 15 Layout screen lt Monitor Time gt Holiday Main CVB 4 4 a HDMI 10 10 idmin Table 10 Description of the layout screen Submenu name General tab Video output interface Live view mode Dwell time Enable audio out Event output Event full screen monitoring dwell time Alarm full screen monitoring dwell time TruVision NVR 21P User Manual Description Select which monitor will be the main monitor HDMI depends on NVR model VGA and main BNC Default is VGA if connected Select which multiview layout will be default in live view mode Default is 3x3 multiview layout for the 8 channel NVR and 4x4 for the 16 or 32 channel NVR Set the length of time for which a camera image is displayed on the selected monitor before moving to the next camera during sequencing Default is off No switch Check the box to enable disable audio output Default is disable Designates which monitor will be the output to show the event Default is HDMI Set the len
140. soft keyboard Device address The device number to use for the NVR when programming the remote control The default value is 255 TruVision NVR 21P User Manual 37 4BChapter 5 Live view Option Zone ID VGA resolution HDMI resolution Password required Enable wizard Display status icons Description Each NVR in a daisy chain must have a unique zone ID so that it can be controlled by a KTD 405 keypad The default value is 1 Define the VGA resolution Select one of the options from the drop down list and click Apply The selected resolution must be the same as that of the monitor Define the HDMI resolution Select one of the options from the drop down list and click Apply The selected resolution must be the same as that of the monitor Define whether a login password is required Check the box to enable disable and click Apply Define whether the wizard tool starts when the NVR is turned on Check the box to enable disable and click Apply Define whether the status icons are displayed Figure 18 Monitor Setup screen More Settings General Event Hint TimeBar Transparent Enable TimeBar TimeBar Size Menu Timeout Mouse Pointer Speed instant Playback Time Enable Logout Lock Table 12 Description of the Monitor Setup screen More Settings Option Monitor standard Output mode Monitor brightness Event hint TimeBar transparent 38 Description The video standard used is auto de
141. t Click again for the panel to reappear 6 Use the playback control toolbar to manually control playback 7 To play back another camera move the cursor to the right edge of the screen to display the list of cameras and select the desired camera To do another search Click Exit in the playback control toolbar to return to the search results screen Or Right click the mouse and select Exit from the list to return to the search results screen Or Right click the mouse and select Video Search from the list to return to the search screen Or Click Video Search in the playback control toolbar to return to the search results screen Playing back recordings by event You can search recorded video by event type motion alarm input and POS ATM text insertion Video can be played back simultaneously across several cameras To play back search results 1 In live view mode right click the mouse and in the mouse menu select Advanced Search gt Event 2 Select the desired event type as well as start and end time of the recording 56 TruVision NVR 21P User Manual 6BChapter 7 Playing back a recording 3 Select the desired alarm inputs If you selected Motion or Text insertion as the event type select the required IP cameras If you selected Text insertion also enter the desired keyword 4 Click Search The list of search results appears 5 Select the desired video from the list 6 P
142. t More Settings From the preset list select a tour number and click El to delete the selected the preset tour mee Ql ge In the preset tour toolbar click bl to delete all the presets for the selected tour Click Back to return to live view TruVision NVR 21P User Manual 45 5BChapter 6 Controlling a PTZ camera To call up a preset tour 1 PTZ control panel In live view left click the mouse and select the PTZ control icon in the quick access toolbar The PTZ control panel appears Select the desired camera from the toolbar 6 On the front panel select the desired camera and press Enter to call up the quick access toolbar The PTZ control panel appears Scroll the toolbar to Tour and double click the desired preset tour from the list The camera immediately carries out the preset tour movement Menu toolbar Click the PTZ Settings icon on the menu toolbar and select More Settings Select the desired preset tour from the list and click CJ to start the tour Click Key to stop the preset tour Click Back to return to live view Setting and calling up a shadow tour The shadow tour command remembers the manually controlled PTZ dome camera movement track One shadow tour can be set up Note The PTZ dome camera used must be able to support a shadow tour command see Appendix F on page 149 for the complete list of PTZ commands available by camera protocol To set up a shadow tour 1 2 3 5
143. t the day of the week and the time periods during the day when motion can be detected You can schedule up to eight time periods in a day Default is 24 hours Click Apply to save the settings Click Copy to copy the settings to other days of the week Note Time periods defined cannot overlap Trigger Channel Arming Schedule Rule Week Mon 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 Cancel 8 Select the response method to motion detection Click the Rule tab to define the method by which you want the NVR to notify you of the alarm Click Apply to save settings 9 Click OK to return to the motion detection settings screen 10 Click Back to return to live view TruVision NVR 21P User Manual 95 10BChapter 11 Alarm settings Setting up system notifications Setting up system notifications instructs the NVR to alert you when irregular events occur and how to alert you to the event You can quickly check the system status by looking at the status LEDs on the front panel When there is an irregular event with the system an icon appears on screen to also alert you See Status information on page 29 for further information The system notifications include e HDD Full One installed HDD is full overwrite option is disabled HDD Error Errors occurred while files were being written to the HDD no HDD installed or HDD had failed to initialize e Network
144. t the device into the USB port on the front panel If using a digital video disk DVD or eSATA drive insert the disc into the DVD drive lf both media are found in the TVN 21 the USB device takes precedence over the DVD In live view mode press the Search button on the front panel or remote control Or Right click the mouse and select Advanced Search The Advanced Search screen appears select the cameras and search parameters required Record type All constant motion text insertion or alarm File type All locked or unlocked 4 Select the desired start and end times and dates for the recordings 5 Click Search The list of results appears 6 Select the files to export 7 8 9 Note You can click the Play button to verify that the selected files are the files to export Click Archive The Archive screen appears Select the storage medium to export te from the drop down list Click Archive to begin the backup process 10 Click OK when archiving is completed Click Cancel until you return to live view TruVision NVR 21P User Manual 65 7BChapter 8 Archiving recorded files Auto archiving You can schedule the NVR to automatically archive recordings at set interval times to an external storage device You can also select the cameras and recording types to auto archive as well as define how the system responds when the HDD becomes full lt is easy to see the time of the most recent and next archive
145. t to restore all parameters except network settings to default settings Note Network information such as IP address subnet mask gateway MTU NIC working mode server port and default route are not restored to factory default settings if Restore is selected Importing and exporting configuration settings You can export and import configuration settings from a TVN 21 This is useful if you want to copy the configuration settings to another TVN 21 or if you want to make a back up of the settings Insert an external storage device in the NVR Go to the System Settings gt Configurations gt Import Export Configuration File to import or export configuration settings Click Export to export the NVR s configuration settings into an external storage device or click Import to import configuration settings after selecting a configuration file from the external storage device Viewing system information You can check the current status of the NVR at any time by going to the System Information menu You can check the status of the device cameras recordings alarms network and HDDs To view system information 1 Click the System Settings icon in the menu toolbar and select System Information 2 To view device information click the Device Info tab You can view the device name model serial number firmware version encoding version and panel version 3 To view camera information click the Camera tab You can view the sta
146. tected but can be manually changed Modify the video standard used to PAL or NTSC and click Apply Define the desired output mode Select one of the options from the drop down list Standard Bright Soft or Vivid Modify the video output brightness Adjust the scroll bar point to the desired level and click Apply Define whether the event hint icon appears on screen See Status information on page 29 for more information Modify the transparency of the menus on screen relative to the background to make the menu screens easier to read or less prominent on screen Default is non transparent Select one of the options from the check box Check the box to enable or disable and click Apply TruVision NVR 21P User Manual Option Enable TimeBar TimeBar size Instant playback time Enable logout lock Menu timeout Mouse pointer speed 4BChapter 5 Live view Description Enable Disable Time Bar in live view mode Modify the size of the system time bar that always appears on screen The sizes available are large medium or small Modify the instant playback replay period The time options are between five to 30 minutes from actual time Default is five minutes When the system log out the front panel is automatically locked To unlock the front panel press the Menu button for 5 seconds Define the time in minutes after which the menu screen reverts to live view mode Select a time from the drop down list and clic
147. ted PTZ commands by camera protocols Part 2 Protocol Interlogix 485 Interlogix 422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD 348 LG MULTIX LILIN PANASONIC _ CS850 PELCO D PELCO P PHILIPS PHILPS 3 SAE Samsung Siemens SONY EVI D30 31 SONY EVI D70 SONY EVI D100 P TECHWIN VICON YOULI Aux 2 Aux 1 150 PTZ command lris Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y N N N N N N Y Y Y Y Y Y lris lt lt lt lt lt lt lt lt lt lt lt lt x lt x x Light ZIZI ZI ZI Z zZ ae z Oe z Z Wiper Z ZIZI ZI ZI Z Z i z ZIZI ZI Z zZj z Zoom area N Z ZIZI 24 Z 2 nx 2 2 2 ZiZzi2Zz j24 24 2 2 Center Z zZ Z Z cae Ren Z cee ee ll sae Z Z pZ Z ZA Z Z ee Menu Z Z Z Z Z x ee ee zZ Z ZIZI ZIZI ZI ae ae Zoom Zoom Focus Focus N N N N Y Y Y Y Y Y Y Y Preset Tour Shadow tour Y N Y Y N Y Y N Y Y N Y Y Y Y N N N Y N Y Y N Y Y Y Y N N N Y N Y Y Y Y Y Y Y N N N N N N Y Y Y Y N Y Y N Y N N N N N N N N N Y N N N N N Y N N TruVision NVR 21P User Manual Appendix G Default menu settings Display Mode Setting Monitor General Language English Device Name TVN 21 TVN 21PR Device Address 255 Zone ID 1 VGA Resolution 1280 1024 60HZ HDMI Resolution 1280 720 60HZ Password Required Yes Enable Wizard Yes Display
148. ter 16 User management Deleting a user Only a system administrator can delete a user To delete a user from the NVR 1 Click the User Management icon in the menu toolbar to display its screen 2 Click the Delete button Ell for the user to be deleted 3 Click Yes in the pop up screen to confirm deletion The user is immediately deleted 4 Click Back to return to live view Modifying a user A user s name password access level and MAC address can be changed Only a system administrator can modify a user To modify a user 1 Click the User Management icon in the menu toolbar to display its screen 2 Click the Edit button for the user whose information needs to be changed The Edit User pop up screen appears 3 Edit the user information and click Apply to save the settings 4 Click the OK button to return to the previous screen 5 Click Back to return to live view Changing the Admin password The administrator s password can be changed in the User Management menu Click the Change Password tab and enter the new information The administrator s MAC address can be changed here too Once completed click Apply to save the settings 132 TruVision NVR 21P User Manual Appendix A Specifications Video amp audio input Video compression Audio compression IP video input Audio input Bi di audio Video amp audio output HDMI output VGA output BNC output Recording resolution Playback resolution
149. the alarm inout number of a TVN or IP camera and enter the name of the input if required 3 Select the alarm input type NO or NC 4 Check the Enable Alarm Input Setting box to enable the function and click Rule to set up the rules for the cameras to be triggered their alarm schedules method of alarm notification and PTZ function The Rule pop up window appears 5 Select the cameras to be triggered when an external alarm is detected In the Rule window click Trigger channel and select the cameras to be triggered for recording when an alarm is detected Click Apply to save the settings 6 Select the arming schedules for the external alarm Click the Arming Schedule tab and select the day of the week and the time periods during the day when an alarm input can be detected You can schedule up to eight time periods in a day Default is 24 hours Click Apply to save the settings Click Copy to copy the settings to other days of the week and holiday period Note The time periods defined cannot overlap 7 Select the response method to an external alarm Click the Rule tab to define the method by which you want the NVR to notify you of the alarm Click Apply to save settings 8 Select the PTZ camera function required in response to an external alarm Click the PTZ Linking tab Select the PTZ camera as well as the preset preset tour or shadow tour that is triggered when the alarm is detected TruVision NVR 21P User Manual 97
150. tings icon in the menu toolbar and then click Net detect 2 Select the Network Detection tab 3 Under the section Network packet export click Refresh to get a list of the local backup devices available Select one from the list 4 Click Export Up to 1M of data can be exported at a time Port forwarding When using an internet connection make sure that ports are open or forwarded as follows e When using TruNav Port 8000 and 554 e When using a web browser Port 80 and 554 See Accessing the web browser on page 70 for more information 110 TruVision NVR 21P User Manual Chapter 13 storage management This chapter describes how to handle HDDs Initializing HDDs The in built HDD must be initialized before it can be used You can also re initialize the HDD However all data on the HDD will be destroyed To initialize a HDD 1 Click the System Settings icon in the menu toolbar and then click Hard Disk to display its screen 2 Select the HDD to be initialized 3 Click the Initialize button to begin initialization TruVision NVR 21P User Manual 111 12BChapter 13 Storage management After the HDD has been initialized the status of the HDD changes from Abnormal to Normal Controlling disk storage mode on the HDD You can allocate on a HDD the maximum permitted storage and snapshot capacities from each camera 1 Click the System Settings icon in the menu toolbar and then click Hard Disk 2 Cl
151. tion Image settings Enter the image settings menu to modify the image lighting levels There are three options Customize Modify brightness contrast saturation and hue values Restore Restore image settings to previous values These settings can also be modified from the Camera gt Image menu see page Adjusting video image settings on page 120 TruVision NVR 21P User Manual 33 4BChapter 5 Live view Icon Description Text show Display inserted text on screen Color of the text can be changed Black white or pink Auto focus Automatically focus the camera lens for the sharpest picture Lens initialization Initialize the lens of a camera with a motorized lens such as PTZ or IP cameras This function helps to maintain lens focus accuracy over prolong periods of time Close toolbar Close the shortcut toolbar Digital Zoom You can easily zoom in or out of a camera image in live view mode and playback using the digital Zoom command The zoom command magnifies the camera image four times See Figure 14 on page 34 Figure 14 Digital zoom screen eee Pri eee To quickly zoom in out on a camera image 1 Select the camera you wish to use 2 Left click the mouse and select the digital Zoom icon or on the front panel press the Zoom button The digital view screen appears 3 Left click the mouse and drag the red square to the area of interest or move the directional buttons on the front panel to po
152. trol playback using the playback control toolbar See Figure 23 below Note The control toolbar does not appear for instant playback 50 TruVision NVR 21P User Manual 6BChapter 7 Playing back a recording Figure 23 Playback control toolbar search playback example shown Constant Manual Molion Tent inse Alarm Description Audio and video control toolbar EB Audio onoff E_ Start stop a video clip during playback Sections of a recording can be saved to an external storage device s Add default bookmark E Add customized bookmark Bookmark management Click to see the list of bookmarks and their times They can be renamed or deleted GC Archive files Zoom control Zoom in and out of the timeline to show the progress bar in greater or lesser detail Playback control toolbar Reverse play the recording Click again to pause Stop playback Timeline jumps back to 00 00 time midnight Play recording Fast forward playback by the configured skip time Reverse playback by the configured skip time E L Decrease playback speed Options available are single frame 1 8 speed 1 4 speed 1 2 speed normal X2 speed X4 speed X8 speed maximum speed Increase playback speed Options available are single frame 1 8 speed 1 4 speed 1 2 speed normal X2 speed X4 speed X8 speed X32 speed X100 speed X300 speed Play previous file day event recording Play next file day event recording in
153. tton to delete a bookmark Or Click the Play button to play back a bookmark When finished click Exit Slideshow of snapshots You can search video snapshots See Accessing frequently used commands on page 33 on how to create snapshots To play back search results 1 58 In live view mode right click the mouse and in the pop up menu select Advanced Search gt Picture Search Select the desired cameras as well as start and end time of the recording to be searched TruVision NVR 21P User Manual 6BChapter 7 Playing back a recording 3 Click Search The list of snapshots appears 4 Select a snapshot to see it in the thumbnail window Click its Play button to see it in full screen mode 5 When in full screen mode move the cursor to the right edge of the screen to see the complete list of snapshots found in the search Click their Play buttons to see them in full screen mode 6 To see a slideshow of all the snapshots found click the gt or lt buttons on the snapshot toolbar to sequence forwards or backwards through the shots 7 Todo another search Click Exit El in the snapshot toolbar to return to the search results screen Or Right click the mouse and select Exit from the list to return to the search results screen Or Right click the mouse and select Picture Search from the list to return to the search screen Or Click Picture Search in the snapshot toolbar to return to the sea
154. tus of each camera camera number camera name status motion detection tamper proof video loss preview link sum and preview link information TruVision NVR 21P User Manual 125 14BChapter 15 NVR management 4 To view the recording status and encoding parameters of each camera click the Record tab You can view recording status stream type frame rate bit rate Kbps resolution record type encoding parameters and redundant record 5 To view the alarm information click the Alarm tab You can view the alarm inputs alarm name alarm type alarm status and triggered camera he Hard Disk text insertion ipgi Tele CGonhourato 6 To view network information click the Network tab You can view the IPv4 address IPv4 subnet mask IPv4 default gateway IPv6 address 1 IPv6 address 2 IPv6 default gateway preferred DNS server alternate DNS server enable DHCP enable PPPoE PPPoE address PPPoE subnet mask PPPoE default gateway main NIC and MAC address E k B Hard Disk v4 Addres text insertion vs Subnet Mask t Uparade v4 Vetaull Gateway vD Addres t Con ogourato vt Addre lt v6 Vetaull Gateway Preferred UN erve Alternate UN erver 7 To view HDD information for each HDD click the HDD tab You can view the HDD label status capacity free space property type and group 126 TruVision NVR 21P User Manual 14BChapter 15 NVR management R B Hard Disk
155. up in zone mode 140 set up TVR 41 device address 140 wiring 139 L Language change GUI language 37 Live view mode digital zoom 34 full screen view 32 multiview 32 sequencing cameras 32 switch monitors 29 time and date display 39 Lock unlock recorded files 88 Login password 37 Logs view system log 127 Main menu accessing 26 description 26 icon descriptions 26 Manual recording 86 Menu timeout change time 37 Monitors change output mode 37 connecting 8 priority 29 164 switch monitors 29 Motion detection 93 defining motion detection area 93 setting the sensitivity level 93 setting the target size 93 Motion search toolbar quick access 52 Mouse pointer speed change 37 Mouse pop up menu 30 Multicast settings 108 Multiview 32 N NAS 80 Network packet data exporting 110 Network settings general set up 101 Network status 109 Network storage system set up 80 Network traffic checking 109 Notifications alarm types 91 external alarms 96 system event types 96 NTP server settings 104 NVR 37 NVR address change 37 O OSD settings 119 Overwriting Protecting recorded files 87 P Password changing user password 132 default user passwords 129 enable disable login password 37 Playback bookmarks 58 changing playback speed 60 instant playback 53 interface overview 49 pictures 58 playing back archived files 68 pop up menu description 52 sea
156. ure 25 on page 55 for an example of a search Only one file can be played back at a time Figure 25 Example of a search result list Search resull iw E ors D1 2012 10 09 09 09 28 09 33 26 748 650KB gf D 2 2012 10 09 08 44 44 09 32 43 38 896KB gf HDD 4 Start time 2012 10 09 09 10 01 End time 2012 10 09 09 34 00 Total size 1 141MB Archive Cancel Playing back recordings by time and video type You can search recorded video by time and video type such as continuous recordings motion text insertion alarm and all recordings Video can be played back simultaneously across several cameras TruVision NVR 21P User Manual 55 6BChapter 7 Playing back a recording To play back search results di In live view mode right click the mouse and in the mouse menu select Advanced Search gt Normal Select the desired cameras record type file type as well as start and end time of the recording 3 Click Search The list of search results appears 4 Play back the search results lf there is only one camera in the search result click its playback button Playback starts If there is more than one camera listed click the playback K button of one of the cameras In the window that appears select the cameras you want to play back simultaneously and click OK Playback starts To hide the playback control toolbar during play back right click the mouse and select Control Panel from the lis
157. ure your HDD settings as required You can group HDDs and assign cameras to a group See Setting up HDD groups on page 112 for further information You can also set up a drive for redundant recording See Configuring redundant recording on page 90 After configuring your HDD settings click Initialize and Next to move to the next page or Previous to return to the previous page TruVision NVR 21P User Manual 2BChapter 3 Getting started 9 Adding IP Camera Click Search to find any online cameras Select the IP camera to be added enter User name and Admin password then click the Add button Click Next to move to the Recording Configuration screen E Synchronize IP Camera a pee a Le aa be TA DAUS T Tru ision Tru Vision Quick Add 172 5 1 215 Tru ision 8000 Previous 10 Recording configuration 8000 8000 Search Add Cancel Configure your recording settings as required The settings apply to all cameras connected to the NVR Global recording Constant recording O TL Hi IL Lo E Event Motion Alarm Previous Check the Constant Recording check box for the NVR to record continuously all day If left unchecked the NVR will not record Check the desired time lapse check box TL Hi or TL Lo To record motion detection events check Event Motion To record alarm events check Alarm 11 When all the required changes have been entered a page appears showing
158. vice Name select the storage device 5 Under Import to select the audio file number and then click Import to return to the Alarm Audio screen 6 Click the Audio Output tab and select the desired audio output HDMI Audio output1 or Audio output2 7 Click Import Note Up to five audio files can be imported To delete an alarm audio file 1 Click the Alarm icon in the menu toolbar and select Alarm Audio 2 Select the file to be deleted and click Delete Note There will always be a minimum of five audio files listed Modifying the warning buzzer When an alarm is triggered by the system or a camera the NVR can be set up to respond with a warning buzzer You can modify the time during which the warning buzzer sounds for both system and camera alarm Select Alarm gt Advanced Settings and select a buzzer time limit for the system and camera alarms Default is mute Setting up motion detection Motion detection is one of the most important features of a NVR The NVR can be set up to trigger an alarm if it detects motion and to record it You can then search these recorded motion activities for specific incidents If enabled motion detection recording can help increase the number of days your NVR can record You can mask out any areas of motion on an IP camera display that you do not want to trigger a recording such as a flag on a pole or a moving tree Select the level of sensitivity to motion TruVision NVR 21P User

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