SysMan Utilities User Guide
Contents
1. In the example there are 199 services being displayed in the window see the entry Ln 199 in the bottom right corner of the screen indicating that 199 lines of information are being shown in the window If you wanted to see how many of those services were in a stopped state but at the same time had been set to automatically start when the system booted then select the filter Services Start mode Auto but in a stopped state Using SysMan e 17 Selecting this filter causes the display window to change so that all other categories of services are temporarily hidden gt Services DELL VOSTRO 460 oles Display Name State Start Mode Logon As DELL VOSTRO 460 clr_optimization_v4 0 30319_32 Microsoft NET Framework NGEN v4 0 30319_X86 Stopped Auto LocalSystem DELL VOSTRO 460 clr_optimization_v4 0 30319_64 Microsoft NET Framework NGEN v4 0 30319_X64 Stopped Auto LocalSystem DELL VOSTRO 460 e oogle Update Service gupdate Stopped Auto LocalSystem Stopped Auto LocalSystem k Stopped Auto LocalSystem SSS Stopped Auto NT AUTHORITY NetworkService E Stopped Auto NT Authority LocalSenvice P R emae S Agensi Int300s Ln7 Now only seven lines of services are shown and an examination of the State and Start Mode columns shows that these are the services that are stopped but have a Start Mode of Auto To remove this tempora2. Version 2 3 build 5665 httpy www sysgem com support sysgem com For Help press F1 1 Title Bar The name of the logged in SysMan user is shown in the title bar across the top of the SysMan desktop screen 2 Bookmarks Pane Use the Bookmarks Pane for Starting explorer windows for monitoring and managing remote systems Starting the explorer windows to launch SysMan Remote Control on remote systems Launching the Audit Browser Starting the Preferences Settings window Starting the SysMan About window Saving and restarting SysMan Sessions 3 Main Menu Options All options in SysMan are available from the main SysMan menu bar The options may change depending on whether any SysMan display windows are active and selected Some menu options may not be available if you do not have sufficient privileges set in your SysMan user profile 4 Main Toolbar The main SysMan toolbar provides shortcuts to the commonly used menu options The toolbar may be removed by de selecting the main menu option View gt Main SysMan Utilities User Guide Using SysMan e 8 SysMan Utilities User Guide 5 Display Options Toolbar The Display Options toolbar provides additional features that can be useful for working with the data displayed in a display window The toolbar may be removed by de selecting the main menu option View gt Display 6 Status Bar The status bar appears at th
3. SysMan Utilities User Guide By Sysgem AG E S SysGEM o 4 Sysgem is a trademark of Sysgem AG Other brands and products are registered trademarks of their respective holders 2013 Sysgem AG Lavaterstr 45 CH 8002 Z rich Switzerland office sysgem com All rights reserved Contents Contact Us Sysgem Software Distribution amp Support cece eee eee ese eneeeeee Introduction What s Inside sia nciiactan ican Aians a hii Basins itis Product R ni ac deea eos sete eh cheat teks E A ea T SysMan Architectural Concept COMPONENES eesse e o EE en ie ened no E EEE T ieee e Using SysMan Help on Remote Control Features sseseeseeeseeeeesreeseeeeeee Sayed Sessions eaei oeeie ai ar o EEEo Eaa eeen Saving and Restoring SysMan Sessions e eects FIET S an E sol aetesuieen bebe vee sda Standard SysMan Filters eee eeeesecesecesecssecseeeeeenes Defining Your Own Filters eee eeeeereeeeeeeeeeereees Applying an Alarm on a Display esceeeceesceceeeeeneeeeees Cancelling an Alain Zeise e sie ssease woh Removing an Alarm from a Tool Display Window Alarms in SysMan Enterprise Edition 0 0 0 0 eee Access Permissions to Remote Systems 0 cece eeeeeeeeeeeeeeeeeees Accessing Remote Systems cccecceeeseeeseeereeeeeeeeeeereees Connection Preferences 0 0 0 0 cece eeeeeeeeeceeeceseceseenseeseeaes Troubleshooting Knowledge Base Pages on the Sysgem Web Site eee
4. Logging In sysgem SysMan Utilities Professional x Profile Username SysMan Password eeeecee gt J Authorization Server SysGEM S i Computer SYSGEM DC01 Port 7240 e Logon Cancel Version 23 build 5665 SysMan Professional has been preset with two accounts System a system privileged account SysMan a normal privileged account The preset password for both these accounts is ysgem Passwords are case sensitive Here the password is all in lower case Press Select in the Authorization Server box of the login screen to enter the name or IP address of the machine running the SysMan Authorization Server The port number should be entered as 7240 If the GUI is running on the same machine as the SysMan Authorization Server then Localhost should be entered into Authorization Server field Using SysMan e 7 SysMan Desktop Having logged into SysMan you will be presented with the following SysMan desktop system using Sysgem Sytem File View Display Layout Qptions Managers Window Help F Gs JIGBASS 6 bli BlaQ Orel y 9 Bookmarks SysMan Utilities E Nodes gt Tools Tools gt Nodes amp Audit Log Audit Browser amp Configuration gt SysMan About Preference Settings p amp Customizations Y S E M 3 Custom Utility Definitions SysMan Utilities Selection 9 a Sessions Own Library
5. TI Di Volumes G5SF504 a lol xi Local Disk 3 99 GB 304 64 MB OSSFS04 D Compact Disk 0 bytes 0 bytes 0 OSSFS04 E Local Disk E 50 00 MB 47 49 MB 95 OSSFS04 F Local Disk F 50 00 MB 47 51 MB 95 OSSFS04 G Local Disk G 50 00MB 47 49 MB 95 OSSFS04 H Local Disk H 50 00MB 47 47 MB 95 OSSFS04 Local Disk 50 00MB 47 44 MB 95 OSSFSO4 J Local Disk J 50 00MB 47 49 MB 95 OSSheHeS aay BlarmssNone OO Own Edit Rerun Eie Edit Import Export Test 3 From Archive S gg S g New Savi From Eile Changes Access Custom User File z 6 Then select the Volumes C Drive less than 10 Free Space Alarm to copy into your own library for modification SysMan Utilities User Guide Using SysMan e 20 Applying an Alarm on a Display On the Volumes tool display select the Alarms option either via the right mouse option or the Alarm icon in the bottom margin of the display and double click on the Volumes C Drive less than 10 Free Space Alarm If the C drive has less than 10 free space then the alarm will immediately trigger and the alarm banner will be displayed at the bottom of the screen Nodes gt Tools 055F504 OSSFS X Volumes OSSFS04 x x Ti Nodes gt Tools 055504 O5SFS04 210 x EE Active Directory System Computer Drive Letter Drive Type Label Capacity Free Space Free Space S E sup organon nl Remote Command OSSFS04 C Local D
6. E i A 1 1 1 1 mi I i 4 N I i i N 1 I SysMan Management Console SysMan Utilities Remote Desktops SysMan Architectural Concept e 5 SysMan Utilities User Guide SysMan Authorization Server is typically installed on a central Windows Server and is used to hold the identity and permissions of SysMan users It is also the place where the Audit Trail is recorded SysMan Management Console is typically installed on administrators workstations and provides the user interface for the two sub components SysMan Utilities and Sysgem Remote Control SysMan Utilities has a number of system management tools for managing remote Windows systems The tools run inside display windows that can be connected simultaneously to multiple remote machines SysMan Remote Control is used to access remote Windows desktops and take control over the logged in Windows sessions SysMan Remote Control can be connected to multiple remote desktops each connection being in a separate display window SysMan Remote Control Server is installed on a remote desktop machine when SysMan Remote Control first connects to that machine SysMan Architectural Concept e 6 Using SysMan Getting Started SysMan Utilities User Guide Starting the SysMan Management Console GUI Start the SysMan Management Console using the Windows Program Start menu or by using the shortcut placed on your Windows desktop
7. the SysMan feature known as Saved Sessions To save SysMan windows that are currently open either click on the main menu option File gt Save Session or 1 Select the Sessions tab in the Bookmarks pane 2 Expand the folder Own Library 3 Double click on Edit 4 Click on New 5 Give the set of saved windows a name 6 Click on Save a new saved session icon will appear below the Own Library folder J own Library a File Edit Import Export Test Ja Groups i a a x a a G fu al gi Pyccaddes New Save Copy Delete Pr Changes Ga User File Archive Save E Mail Export Test Gi Local Groups Gl Processes To restore a saved session simply double click on the Session icon under your Own Library This will close any windows that are currently open and re open the windows that were previously saved As the windows open they will re establish the connection to the appropriate computers and refresh the displayed data If you do not want to close all the windows before restarting a session then press the shift key while you click on the session icon and the saved displays will open in addition to the ones already open Using SysMan e 16 Filters SysMan Utilities User Guide Standard SysMan Filters SysMan is provided with a number of pre defined filters that can be applied to all the Tools displays Right click in a display window and sele
8. Connections g OSSFS03 OSSFS04 sarai g SYSGEM DCO1 Refresh 2 Fiter Labels Connection Details of Selected Manual Connections Favorites Labels In the example above the Computers container from Active Directory has been selected and in the right pane three of those computers have also been selected After selecting the menu option Multiple Computer Select a new window will appear showing the list of tools that may now be used with the multiple selected computers SysMan Utilities User Guide Using SysMan e 11 The screenshot below shows the list of tools that are available with the three selected machines from the previous screenshot i Multiple Computer Select i lol x Back to SysMan Explorer Click to Enable Auto close Selected Nodes 3 OSSFS01 OSSFS04 OSSMS01 System Remote Command Operating System BIOS Motherboard CPU Memory Devices System Devices System Drivers Network NIC Configuration IPv4 Route Table Ping Contents Local Users Local Groups Volumes Local Printers Shares Configuration Boot Configuration Installed Products Environment Variables Activity Open Files Logon Sessions Services Processes Event Lags Remote Desktop SysMan RC Mgmt SysMan RC TS Client Sessions Windows RDP a ma O iy amp te ES ee 5 2 e amp sy oO ia us ae amp fa g zi zre Sa Any of the tools that are invoked from this window will produce a
9. SysMan Utilities User Guide Contact Us e 2 Contact Us Sysgem Software Distribution amp Support If you need information or assistance with SysMan please get in touch with your supplier in the first instance If you need to contact Sysgem Distribution for Sales Support Information on software updates and release notes Frequently Asked Questions please visit Wwww sysgem eu or send email to sales sysgem eu If you need assistance with SysMan for Technical Support please visit http www sysgem eu knowledgebase or send email to support sysgem eu SysMan Utilities User Guide Contact Us e 3 Introduction What s Inside Product Range SysMan Utilities User Guide This is the guide to using SysMan Utilities from Sysgem AG For further information see also SysMan Remote Control User Guide SysMan Utilities On Line Reference SysMan Utilities Professional Edition Installation and Configuration Guide There are the following editions of SysMan Utilities 1 SysMan Remote Control is a stand alone console for accessing the desktops of remote Windows systems It is typically installed on administrator workstations and is licensed per administrator 2 SysMan Utilities Standard Edition is a stand alone console for managing remote Windows systems It is typically installed on administrator workstations and is licensed per administrator It includes SysMan Utilit
10. ct the Filters option or click on the filter icon in the bottom bar of a display window to bring up the list of filters in the filters selection pane The example below is of the Services display window The Filters option has been selected and the tab SysMan Sysgem Utilities has been selected to show the standard filters shipped with the product for this particular display elas Display Name State Start Mode Logon As la Running Auto LocalSystem Adobe Acrobat Update Service Adobe Flash m Stopped Manual LocalSystem Running Manual localSystem Stopped Manual NT AUTHORTY LocalSenice Running Auto LocalSystem Running Auto LocalSystem Stopped Manual NT Authority LocalSenice Running Manual LocalSystem Running Auto LocalSystem Stopped Manual LocalSystem Stopped Manual NT AUTHORITY WNetworkSenvice Running Auto cocalSystem Running Auto NT AUTHORITY LocalSenice Stopped Manual LocalSystem Stopped Manual localSystem Running Auto NT AUTHORITY LocalSenice Running Manual LocalSystem Running Auto LocalSystem Running Manual LocalSystem Stopped Manual NT AUTHORITY LocalSenice Stopped Manual LocalSystem v2 0 50727_X86 Stopped Disabled LocalSystem IN v2 0 50727_x64 Stopped Disabled LocalSystem IN v4 0 30319_x86 Stopped Auto LocalSystem v4 0 30319 X64 Stopped Auto LocalSystem m Int300s ln199 HRl Agents 1
11. e SysMan Utilities User Guide that can be found by selecting the help menu option at the top of the SysMan desktop window Selecting Multiple Computers If you need to start a tool on more than one computer then instead of selecting a single computer in the left pane of the Explorer window select the container in which the computers reside in the left pane A container could be for example the Computers container in Active Directory or an Organizational Unit or simply the Windows Network or one of your own Label names After selecting a container in the left pane of the Explorer window you will see a list of computers that are held in that container appearing in the right pane Select multiple computers in the right pane and then select the menu option Multiple Computer Select by using the right mouse key DO SysMan Explorer Computers Active Directory Active Directory Tools 5 0 sp amp Users E C s amp Groups a OUs g ossocos OSSFS01 OSSFS04 Computers E OSSFS04 O5SF504 Folders and Computers g ossmsoi B FILPR g osssysemo1 g swm E SYSMANFSO4 g srsmanwsi C Domain Controllers ossocemeaoi osssyscmo1 C ForeignSecurtyPrincpals SWIMO1 C rount 1 SYSMANFSO4 2 Org Unit 2 C org unks SYSMANWS1 2 Users 2 Workstations sj Windows Network 8 OSSDCEMEADI OSSFSO1 OSSFS04 OSSFS02 OSSFS04 Sea OSSFS03 OSSFS04 OSSFS04 OSSFS04 O Manual Connections C Favorte
12. e very bottom of the SysMan desktop Its main use is to show the progress of transactions with remote systems On the right of the status bar are a number of icons that illuminate when there is communication activity Starting with the right most icon their purposes are to indicate that Information is being received from the Authorization Server Information is being transmitted to the Authorization Server Communication with the the Authorization Server is encrypted Network data is compressed Information is being written to the Archive database A message is being written to the logfile A script is running in the GUI It is also possible to get a description of each icon by displaying a tool tip for each Move the mouse pointer over the icon and a tool tip description will be displayed Using SysMan e 9 SysMan Utilities SysMan Utilities User Guide Overview The start point for using SysMan Utilities is the SysMan Explorer option that can be found under the Bookmarks selection pane Selecting this option opens a window as follows that you can use to explore the computer network The network tree is shown in the left portion of the Explorer display window SysMan Explorer Use the SysMan Explorer window to browse for the computer that you want to manage or use the Search for Computer menu option to find the computer Select the required computer in the left pane and then select the required tool in the right pa
13. ection is initiated Using SysMan e 23 Connection Preferences The following shows the Connection Preferences Option from Preference Settings Preference Settings 2 51 x Adjust Your Preference Settings Connection Preferences Login credentials for remote machino iix Ba alx oeyoo anla a ae Filter on AD Org Units Load Save Options Cut Copy Paste Undo Redo Header Autofit Export Archiving Preview Verbose Help SyoMa Seco There 1f Node Name COMP USERS A Ac X Filter on comp221 Al e g Ad COMP2_1 Ac e g Hi COMP2_2 Ac Input Resuts Seis Tools and Uities Remote Control Windows RDP Delete Saved Credentials Set SysMan Remote Control pret lt for machine OSSDCEMEAO1 FILPR At Machine Specific Settings 0SSDCEMEAOT 4 Set Expl FOR SLASH Ac Enahed u e g Hit e g Hit eee T AC Connect using SysMan AC Password z krainami The same as for Tools and Utes Windopieuseimeme A ays prompt for credentials Windows Passwort Specific user windows credentials X General es SyaMan AC Password 5 saa SysMan RC Password Further Information Comment Help r OsssYSGM01 Anaon a SWIM01 Ac Port SSYSMANFSO4 Ac ISYSMANWS1 Ac Engine Further help is available by selecting the help icons on the Connection Preferences display window and the Credentials input form SysMan Utilities User Guide Using SysMan e 24 Troublesh
14. ed display types When in the context of a particular display the filters for that display type only are displayed for selection The displays to which filters can be applied are defined on the Displays tab when editing a filter The Criteria tab shown when editing a filter holds the details of how data in the display window will be used in applying the filter Using SysMan e 19 Alarms Alarms are shipped with SysMan Professional Edition as a taster to give an indication of how they can be more practically used in the SysMan Enterprise Edition Monitoring displays in the SysMan Enterprise Edition can be run in background mode 24 7 without there being anyone currently logged into SysMan which means it is a much more practical proposition to monitor with the SysMan Enterprise Edition than with the SysMan Professional Edition An example alarm is shipped with the Volumes tool in the Professional Edition to demonstrate the capability Copy this alarm into your Own Alarms library using the following procedure 1 First open the Volumes tool from SysMan Explorer 2 On the tool display window use the right mouse key to select the Alarms option to open the Alarms selection pane 3 Select the Own tab on the Alarms selection pane 4 Press Edit to edit your own Alarm library 5 Then use the option Import gt From User or Library amp select Sysgem SysMan
15. ger either by changing the 10 threshold or by changing the drive letter on which monitoring is taking place Do this by using the Edit option on the Alarms selection pane Remember that you should only modify Alarms that are in your Own library or other people will see the changes you have made and in any case an upgrade of the SysMan software will overwrite any changes you make Cancelling an Alarm As with the Filter Selection pane the Alarm selection pane is a fully modal window and needs to be closed before any other window is selected so close the Alarm selection pane Double click on the scrolling alarm banner at the bottom of the window and select the Cancel or Cancel All option in the pop up Alarm status window SysMan Utilities User Guide Using SysMan e 21 SysMan Utilities User Guide Removing an Alarm from a Tool Display Window When an Alarm has been set on a window the Alarm icon in the bottom margin of the window will be illuminated Click on this icon to reveal the Alarm selection pane and then click Remove to remove the Alarm from the window Note that closing a Tool display window and re opening it again will also remove the alarm from the window Saving the window with an alarm set in a saved session will keep the alarm set on the window for when the Session is restarted Alarms in SysMan Enterprise Edition Alarms in the SysMan Enterprise Edition are used in conjunction
16. hares Configuration Boot Configuration Installed Products FUG PROP Environment Variables Activity in Open Files amp Logon Sessions Qy Serices Proces AS Event Logs Remote Desktop n RC Mgmt kent Session dows ROP untana I Wiltioe O aamir yette bomas tone U3 Use the Remote Control N a 1 Select a computer 2 Select the SysMan RC option A 4 J A session that pops up ina separate display window If required multiple machines are connected each in a separate window SysMan Utilities User Guide Using SysMan e 14 Help on Remote Control Features For full information on using SysMan Remote Control please refer to the SysMan Remote Control User Guide Sarat File View Send Tools User Guide Printable User Guide PDF About SysMan Remote Control SysMan Remote Control I SysMan Remote Control 1 5 build 496 Opens the SysMan Remote Control User Guide SysMan Utilities User Guide Using SysMan e 15 Saved Sessions SysMan Utilities User Guide Saving and Restoring SysMan Sessions You may often find that you need repeatedly to use combinations of SysMan tools with the same combinations of remote computers It is then useful to be able to save the windows that are already open and connected to a particular set of computers and then later be able to restart the same windows against the same computers This makes use of
17. ies and SysMan Remote Control to remotely manage and access PCs and Windows Servers 3 SysMan Utilities Professional Edition includes the same SysMan Utilities and SysMan Remote Control but also has Multiple SysMan user accounts that are managed centrally Individual SysMan accounts are separately allocated to Windows administrators and each can be assigned different access permissions The product thereby is able to be used to delegate distinct management responsibilities to different administrators A central Audit Trail that keeps records of the activities of all management actions undertaken by the product It records the identity of the remote machines on which the action was taken the identity of the administrator the date and time the details of the transaction SysMan Utilities Professional Edition is typically installed on a Windows Server for its central management and control and the console component only is typically installed on administrators workstations For further information on SysMan Utilities please contact sales sysgem eu Introduction e 4 SysMan Architectural Concept Components SysMan Utilities Professional Edition is comprised of the following components Windows Server Administrator s Workstation Remote Windows Systems SysMan Utilities User Guide NE x SysMan Authorization Server I T l i i ff I P ti
18. isk 3 99 GB 304 64 MB 7 m Computers Operating System OSSFSO4 D Compact Disk Obytes 0 bytes Eana Domain Controllers BIOS OSSFSO4 E Local Disk 50 00 MB 47 49 MB amp ca Motherboard OSSFS04 F Local Disk 50 00MB 47 51 MB somone CPU OSSFS04 G Local Disk 50 00 MB 47 49 MB C orgune3 Memory Devices OSSFS04 H Local Disk 50 00 MB 47 47 MB B Users System Devices OSSFS04 Local Disk 50 00 MB 47 44 MB E conp users a System Drivers OSSFS04 J Local Disk 50 00 MB 47 49 MB E E Workstations Network OSSFS04 S Local Disk hareMgmt 50 00 MB 47 49 MB SE Windows Network NIC Configuration ossoa IPv4 Route Table a OSSFS501 O5SF504 Ping SsF512 05SF50 f Alarms volumes C Drive less than 108s Free spaci arana OSES Concerts Se a Seana ou E Manual Connections amp Local Groups C Favorites f Help Fiter Labels amp Local Printers Edit b Shares Configuration Boot Configuration Volumes C Drive less than 10 Free Space Installed Products ig Environment Variables Activity gt Open Files m Logon Sessions Sh Senices Processes amp Event Logs Remote Desktop E SysMan RC Mgmt SysMan RC EX Windows RDP Custom Utilities gt Explorer Bevgerveua TM Be 5 xi 3 Remove lola ars August 09 2013 If the C drive has more than 10 free space then the alarm even though it is applied to the window will not trigger Modify the Alarm so that it will definitely trig
19. ne i SysMan Explorer OSSDCEMEA01 5 x E Active Directory System sup E Remote Command EC Computers EN Operating System en sos E ossrso1 ossrsoa Motherboard E O55F504 055F504 a CPU E ossmsor Memory Devices E osssysemo1 System Devices E swimo1 System Drivers E sysmanrso Network SYSMANWS1 e NIC Configuration El Qo pons Controllers g IPy4 Route Table PO i E S 2 ForeignSecurityPrincipals 7 Ping Org Unit 1 Contents H E Org Unit 2 amp Local Users C Org Unit 3 amp Local Groups 4 Users Volumes Workstations amp Local Printers indows Network Shares OSSDCEMEA01 F E ossrso1 055F504 Pontauestion E ossrso2 055F504 Boot Configuration E ossrs03 055F504 Installed Products 055F504 OSSF504 wy Environment Variables Manual Connections Activity Favorite Connections T Open Files E OSSF503 055F504 amp Logon Sessions sYSGEM Dco1 Sy Services 0 Filter Labels Processes amp Event Logs Remote Desktop gA SysMan RC Mgmt A n ba m Select A essions Multiple Computer Select DP Preference Settings lities Search for Computer gmt Refresh MRC Connection Details of Selected gt VPN Manual Connections gt Favorites gt Labels Using SysMan e 10 n order to open a tool and run procedures on a remote computer you need to have the appropriate access credentials to that computer For information about remote access credentials see th
20. ooting Knowledge Base Pages on the Sysgem Web Site Please consult the Knowledge Base Pages on the Sysgem web site for any difficulties that you may encounter when using this guide http www sysgem eu knowledgebase If that fails to resolve the issue please email the support team at the following email address support sysgem eu SysMan Utilities User Guide Troubleshooting e 25
21. ry filter click Remove in the filters selection pane and the original 199 services are again re displayed Incidentally this particular display window has an automatic refresh every 5 minutes see the field next to the Ln 7 field that shows Int 300s i e refresh every 300 secs so whether filters have been applied or not the information will still be updated every 5 minutes To view how the filters have been defined use the Edit option on the filters selection pane but take care not to modify these filters If you do the modification will be visible to other users and risks being overwritten when a new version of SysMan is installed on your system If you do want to modify a filter first select the Own tab on the Filters pane and copy a filter into your own library see the next section for details Any modifications you make to your Own copy will be retained after the software has been updated Saving the window with a filter set in a saved session will keep the filter set on the window for when the Session is restarted Please note that the Filter selection pane is a fully modal window and needs to be closed before any other window is selected SysMan Utilities User Guide Using SysMan e 18 Defining Your Own Filters You can create your own filter from scratch or you can start with a filter taken as a copy from a standard SysMan filter To copy a standard filter 1 2 S
22. single tool window on the right hand side of the screen with the information from all selected computers in that one window This makes it very easy to work with several computers at once SysMan Utilities User Guide Using SysMan e 12 SysMan Utilities User Guide Help on SysMan Utilities Features For details on all the SysMan features and tool menu options please refer to the SysMan Utilities On line Reference found under Help on the SysMan Utilities desktop Alb e Bookmarks Manager Bookmarks SysMan Utilities E Nodes gt Tools E Tools gt Nodes Audit Log Configuration Selection go Sessions E Own Library User Guide Gs Rie E hoe SIL pa Browse the complete user guide er Guide SysGEM SysMan Utilities Version 2 3 build 5643 http www sysgem com support sysgem com or by using the help button on individual display windows and input forms for information specific to the context of those windows or input forms Using SysMan e 13 SysMan Remote Control Overview Select a computer in the SysMan Explorer display window and then select the SysMan RC option to start a remote session in a separate window DO SysMon Explorer SYSGEM DCO1 x System E SYSGEM OCO1 a C Fiter Labels System O Network NIC Configuration IPv4 Route Table 34 amp Ping Contents Local Printers S
23. with displays to detect potential errors and attempt to correct them and or inform others of the error condition Typical errors are e Loss of network connection e Disk errors e Disk full e Printer off line e Break in attempts e Machines and processes not available Alarm definitions can interface to log files SMS pagers help desk packages etc and or run scripts to take corrective actions as required Using SysMan e 22 Access Permissions to Remote Systems SysMan Utilities User Guide Accessing Remote Systems Before SysMan can be connected to a remote machine it has to have the appropriate access permissions by one of two means The Windows user account of the SysMan user has the appropriate default access rights through Windows permissions A username and password for a Windows account that does have the appropriate access rights is known by the SysMan user This access information is normally permanently held by SysMan for each remote machine to be visited Access permissions can be changed at any time using the Connection Preferences option under SysMan Preference Settings When connecting Remote Control to a remote machine there are two additional and alternative access methods that may be set using Connection Preferences By knowing a SysMan password that has been applied to the Remote Control Server By always being prompted afresh for a username and password each time a conn
24. ysMan Utilities User Guide First open any Tools display from SysMan Explorer On the tool display window use the right mouse key to select the Filter option to open the Filter selection pane Select the Own tab on the Filter selection pane Press Edit to edit your own filter library Then use the option Import gt From User or Library amp select Sysgem SysMan Utilities Services DELL VOSTRO 460 foley Computer Name Display Name State Start Mode Logon As DELL VOSTRO 460 cir_optirnization_v4 0 30319_32 Microsoft NET Framework NGEN v4 0 30319_X86 Stopped Auto LocalSystem DELL VOSTRO 460 clr_optimization_v4 0 30319_64 Microsoft NET Framework NGEN w4 0 30319_X64 Stopped Auto LocalSystem DELL VOSTRO 460_gupdate Google Update Service update Stopped Auto LocalSystem DELL b a A Cony gt n s pX Stopped Auto LocalSystem Filters ot Auto rane Filters Services Start mode Auto but in stopped state Danai a icone DELL oe Stopped Auto NT AUTHORITY Network Senice DELL Stopped Auto NT Authonty LocalSennce J d amp From Archive a z o e Pa eee New Save gt From File changes Access Custom User File Archive Save E Mail Export Test Tite EE ID New Entry You can then choose any of the standard filters to copy into your own library for modification Please note that filters are normally restricted so that they apply only to nominat
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