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User Guide - LanckerWolters

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1. 1 gt BEE Schedule Button The Unattended Communications screen appears Jair Poses W Gow Accu CH F Aasma Mathra Dolea T Fii ias Ceeegugeg sie r u band fF ieiti m Flare a ll Configure the selections on this screen as explained in Chapter 8 Interactive Communications Note The Increase Priority option which appears on the ADEMCO Unattended Communications screen allows the operator to set high priority to a newly scheduled job causing it to be run before all others Unattended Communications After configuring the Unattended Communications screen you may schedule unattended events by pressing the SCHEDULE button The following screen appears Available Commands Selected Commands Download EA zl Es Change Phone Disarm lt lt D Ss Process Between Schedule Date Between Times Start Date 10 5 99 Start Time 2 18 00PM Now And And End Date 10 6 99 End Time 4 18 00PM OK Cancel From this screen select the desired unattended commands and set the schedule to perform these commands To select a command click on the Available Command once and then click on the top arrow to put that command in the Selected Command box The command may have options associated with it To delete a command from the Selected Commands click on it then click on the center arrow Clicking on the bottom arrow will delete all Selected Commands Set the desired date and time for the Sele
2. 1 2 Click on OPTIONS on the menu bar Click on SAVE amp USE LAYOUT You will see a check mark next time you go to the Options Menu Every time the option is selected it toggles either on or 6 13 Restore Customer Grid Layout off With the option on every time the Downloader is exited the screen layout is saved 3 To restore the original customer grid layout click on the Restore button located in the upper left corner of the grid Button DN CS E EH a Customer Information Alarm Control Programming Overview To access the Alarm Control Programming Panel Edit screens either double click on the highlighted customer account in the Customer screen or highlight the customer and click on the MODIFY button Highlighted Customer Account H pem KR US Iie an Modify Button Control Panel Information 7 1 The following screen is displayed Menu Bar Title Bar Button Tabs Bar uF 7 See ae T i jiii min fi ale Li pe Sie Tag i Ta TH Ve DI Lk iiim Gee ia 2 Pr eat Gia idee A PR The SS a RN At the top of the screen is the title bar It identifies the control panel type and revision and the receiver account number of the customer you selected Below this is the menu bar The options in the menu bar are not control panel specific they are Downloader operations These options are as follows File Save Allows an operator to save the alarm control
3. 3 3 Creating a New Account 1 Click on the CUSTOMER button The following screen is displayed WO IR ices LOUIS Il CH eT em Le o An pa Jm Je 2 Click on the ADD button in the Customer Options frame The Customer Detail screen appears 3 Enter the account information i e name address etc Also enter the Receiver Group account and panel type 3 4 Quick Start 4 Click OK 5 Click on the MODIFY button in the Panel Options frame 6 Enter the control panel configuration information 7 Click on CLOSE and then select SAVE to save the configuration You will be returned to the Customer list in the Shell Repeat these steps to continue adding customer accounts or go to the next section to download saved configuration data to the control panel or to send commands to the control panel Getting On Line With the Control Panel Control Panel Preparation Using the specific control panel installation instructions as a guide perform the following steps Communicating With the Downloader 1 From the Customers screen click Customers toolbar button select the desired customer record Then click the Modify button in Panel Options 2 Select the Communications menu option from the screen that appears Quick Start 3 5 3 6 3 Click on the CONNECT button The following screen appears Initiate Initiate From From Use Account CSID Box IV Answering Machine Defeat O First Time C
4. ADEMCO and FBI ccecceeees 9 2 Starting the Unattended Server ccccccceeceeceeeceeceeeeeeeeeeeseeeeesnaeeeeeees 9 2 Receiver Group Assignment ceeeeeeeeeceeeeeeaeeeeeeeaeeeeeeeaaeeeeeeeaeeeeeteaea 9 3 How Scheduled Mode Works ccceeeeeeeeeecaececeeeeeeeeeeeeenenaeaeeeeeeeeeeeeees 9 4 Viewing Unattended JOOS o eeeecceeeecseeeeeeenneeeeeeenaeeeeeeeaeeeeeeenaaeeeeneeaees 9 5 Deleting Unattended Jobs 0 0 0 eee eeceeeeenneeceeeeeneeeeeeeeeaeeeeeeeaaeeeeeeenaeeeeeeenea 9 6 Viewing The Activity Log eeeeccceeeeeecneceeeeenneeeeeeeaaeeeeeeeaeeeeeeenaaeeeeneeaees 9 7 Jurte Le RER 9 7 ADEMCO Unattended COMMUNICATIONS ceesseeeeeeeeeeeeeeeeeeeeeee 9 8 How to Select ADEMCO Unattended Mode s nssnsnssnsnnsnnnaenaennnnnensene nanne 9 8 How to Schedule ADEMCO Unattended Jobs 9 11 Change CSID Change Phone Number ADEMCO nnssssisisesnsesessessnnnnn 9 14 How ADEMCO Unsolicited Mode Works 9 15 Setting Up ADEMCO Panel To Call Unsolicited Server ee 9 16 FBII Unattended COMMUNICATIONS ccccceceteteeeeeeeeeeeeeeneeeneeeeeeees 9 18 How to Select FBII Unattended Mode cccccecccseesecseeetecrseeneeneeeees 9 18 How to Schedule FBII Unattended Jobs 9 19 How FBII Unsolicited Mode Works snsssssssneessssessnnnnrnnnsnsssesrnnnsnnssrennnnnn 9 21 Setting Up FBII Panel To Call Unsolicited Server nn nisesnsesesseeeeennnn 9 21 Chapter 10 Utilities Synchronizing the D
5. Cannot find a DLL or VBX file Solution If this happens manually copy the files giving the error from the DLL subdirectory into the Windows system directory ERROR xx parameters expected but 0 supplied Solution This error occurs if the database was not synchronized properly at the end of an install Try running the database synchronizer again It is possible that a DLL or VBX was not properly moved into the Windows System directory or that the Compass upgrade was installed into a different directory than the original directory To see the directory where Compass was installed run Compass and check the database path on the login screen The beginning of this path before the database download mdb is the location of the previous install If this path is not the same as the upgrade change the path to match the upgrade directory ERROR The panel calls back but the modem never answers Solution This problem is usually generated by a bad modem cable The DTR line of the modem is left open when this error occurs To determine if there is a bad A 1 A 2 modem cable in version 1 2 2 10c or later take the following steps 1 Go to the Communications Menu 2 Select OPTIONS then PROBLEMATIC MODEM 3 Set the Toggle DTR on first command and set the Drop DTR to 3 1 seconds 4 Start a panel initiated connection using any panel in the database 5 Watch the TR light of Compass and the TR light on the modem The TR li
6. Fi Lg Fi HE KE E Available _ Event Logs i K Km bat ra Fee U ee I inj Ta ee ls MA L A ee H GUL at 5 Highlight the Event Log to which the current events should be appended 6 Click on SAVE 7 lf you chose to save the Event Log in a text file enter a name and location in the next screen 8 Event Logs that are saved may also be printed off line using the File Menu Event etc To display a message on the panel keypads select the MESSAGE button The following screen appears Interactive Communications 8 13 Display 1 Display 2 Display 3 Display 4 Message Duration 1 Day gt The screen displays an area for four different keypad messages Type in up to four standard messages one in each display window Select the message that you want displayed at the panel s keypads If this is a multiple partition system but the message is only supposed to be displayed on a particular partition select SEND THIS MESSAGE TO THIS PARTITION Select the amount of time the message is to be displayed from the Message Duration pulldown menu Then click on SEND to download the information Options ADEMCO Event Log To view Event Logs on panels with the Event Log option select View Logs from the File menu In addition to Event Logs VISTA 100 type panels have the last three options listed here Event Logs Allows viewing of previously uploaded logs ECP Reports Lists all the addressabl
7. 4 Select the CUSTOMER DATA button A form appears that allows entry of the receiver and the account of the customer account to be copied Select OK to copy that customer into the template Or CANCEL to exit Click OK to confirm copy function Using a Template to Create a New Account Templates are used to speed the process of programming a control panel To use a template to program a control 1 3 Control Panel Information Either create a new account or highlight on the Customer Information screen the account that the template is to be applied to Click on the TEMPLATE button at the bottom of the Customer screen The following screen appears Update Panel Data fiom Tamplate Hamr Res Acct E SC F Aves FAITA L el oms Highlight the template that will be applied to the account Click OK 7 9 4 Confirm the template selection by clicking OK The control panel will now be programmed to match the template Copying an Account The Copy command can be used in place of Templates to copy programming information quickly from one control to another To copy an account 1 Click on the copy button The following screen appears ni ha cee ard Ena reba i docu a paral te be uae bo cope bs ari Feb p ren perl Pree Mase Fiennes Feb ee ee RE CS Casey re D Dese Hee Presi Barmen Heeb Accourd Homies wf La RI o 2 Enter the receiver and account number of the control pane
8. 8 17 Answering Machine Mode 8 17 Append To Log 8 12 arm 8 7 8 22 B BIOS and Y2K compliance 1 2 BTrieve errors error condition A 2 Button bars 1 6 bypass 8 8 Index C C S I D number 4 8 Cannot find a DLL or VBX file A 1 Cannot put modem into command state A 2 Central Station D 4 7 Changing Operator Names 5 4 Changing Operator Passwords 5 4 Communications 7 2 ECP Reports 8 14 Event logs 8 14 Fire Test Reports 8 14 Modem Setup 4 8 Unsolicited Alarms 8 15 View Logs 8 14 communications 4 1 Compliance Year 2000 1 2 Control Communications 8 1 8 25 Control Panel Communications 8 20 Control Panel Menu Bar Current Edit 7 3 DOS 7 3 Exit 7 2 Features 7 4 File 7 2 Print Programming Form 7 2 Save 7 2 Saved 7 3 Search 7 3 Upload 7 3 View 7 3 Window 7 5 Convert Accounts 5 3 Convert DOS VLink Accounts 6 3 Converting Accounts from the V Link Downloader 6 3 Copying an Account 7 10 Creating a New Account 3 4 customer options box 6 2 D Decode dll error message A 3 Default Operator and password 2 4 default operator name 2 4 Delete 5 3 Delete Modem 4 7 Deleting Customer Accounts 6 6 Deleting Operators 5 5 disarm 8 8 8 22 DOS VLink 6 3 DOS V Link Conversion 3 7 DOS VST file 6 4 Download 8 5 8 21 Download Warning 8 14 Downloader Comm Setup 4 1 Downloader Menu Structure 1 5 E Edit 5 2 Edit Modem 4 7 Errors 3041 Incompatible database A 6 Btrieve A 2 Cannot find a DLL
9. Logging Out To log out simply click on the LOGOUT icon This brings you back to the Log On screen To exit the program completely click on the EXIT button Installation 2 5 2 6 Installation Quick Start is intended for users who would like to get the Downloader up and running quickly To take full advantage of the many fine features of the Compass Downloader we recommend that you read the rest of this manual Setting Up the Downloader 1 Click on the COMPASS DOWNLOADER icon from the Downloader program group D Compass Downloader 2 Enter the operator name and password master is the default for both and select the ok button Compass Windows Downloader x System Log In Database C COMPASS DATABASE DOWNLOAD_MDB Quick Start 3 1 3 2 3 Select STATION DATA from the File menu The following screen appears 4 Enter your Computer Station Identification C S I D number and select OK 5 Click on the MODEMS button The following screen appears Quick Start Quick Start 8 _ i JI wes Ee 6 In the Company section select the Company whose controls you will be communicating with 7 Inthe Modem section select the Comm Port to be used 8 Select the type of modem being used from the Modem pulldown menu then click Apply 9 Select TOUCH TONE if you are using Touch Tone service 10 Select the modem speaker options Speaker On Off volume etc 11 Click OK
10. Modem settings that were shipped with the Downloader are not editable To edit a modem s settings 1 Select the modem from the Modem dropdown list 2 Click on the EDIT button 3 Enter modem commands 4 Click on OK to save the new commands or click on CANCEL to exit without saving Delete Modem This button is used to delete modems that have been added by an operator Modems that were shipped with the Downloader cannot be deleted To delete an operator installed modem 1 Select the modem from the Modem dropdown list 2 Click on the DELETE button 3 Click ok to confirm the deletion Computer Station LD The Computer Station Identification number is used as a means of storing the identity of the company that installed the control panel This prevents unauthorized remote access to the panel This number is transmitted by the computer and is verified by the control panel during an attempt to get on line for downloading This number must be 8 characters consisting of 0 9 A F for ADEMCO panels Only the first 6 characters are used for EBI This Communications Setup 4 7 4 8 ID is not used for Apex panels This number is assigned by your administrator To enter your Computer Station LD C S 1 D select FILE from the menu bar at the top of the Customer screen In the pulldown menu select STATION DATA Only an administrator can get to this screen Then locate the Station C S 1 D field Enter your Station C S I D
11. TR MR lt Exploded View Smartmodem 1200 External Modem Hayes Smartmodem 1200 B Internal Modem DIP switches e SW4 OFF e SW3 ON e SW2 OFF e SW1 ON Comport 2 e OFF Comport 3 Communications Setup 4 3 rear view Smartmodem 1200 B Internal Modem Add Modems We strongly recommend using the modems featured in this chapter as they are the only modems currently supported To add a new modem proceed as follows 1 Click the ADD MODEM button The following screen appears e SA i Lesch LI Bus Loi RG ee Lesgh H gg TT E labam Gel amii Em 4 4 Communications Setup 6 Give the modem a name Enter modem commands or click the TEMPLATE button and select the modem template to be used If your modem supports the Caller I D feature you can enable the Caller LD Command on the Support frame here If the modem software can control the volume click SOFTWARE VOL CONTROL on the Support frame Click OK FBII F7702 Interface The F7702 Required option is only used if the company is set to FBII The frame titled FBII F7702 Interface on the Modem Setup Screen is used to set the options available for that interface Communications Setup ie ms wo mr 4 5 4 6 The following options appear in this fram
12. and exclusive statement of the understanding of the parties hereto with respect to the transaction contemplated hereby and supersedes any and all prior proposals understandings and agree ments This Agreement may not be modified or altered except by a written instrument signed by Licensee and an authorized representative of ADEMCO its rights duties or obligations under this Agreement to any person or entity in whole or in part If any provision of this Agreementis invalid under any applicable stature or rule of law itis to that shall be governed by the laws of the State of New York and the sole venue for suit shall be in an appropriate state or federal court located in the State and City of New York The failure of ADEMCO to exercise in any respect any rights provided for herein shall not be deemed a waiver of such right or any further Agreement may be brought more than two 2 years after the date such cause of action shall have arisen ADEMCO shall have the right to collect from Licensee any expensed incurred including attorneys fees in enforcing its right under this agreement Chapter 1 Welcome PRY Fe t resS cassis csencs stent gheet icaeinncnsnaneanedeannaraneseancasinasasndussasas 1 1 Recommended System Configuration cccccesssseseeeeeeeeeeeeeeeeeeeees 1 2 Year 2000 Information cccccssesscsesessseeeneeeesseensseeenseeesseenseesenessenes 1 2 Manual Structure cccccccseecsseucsseeeesseenessenseeeeseeenseeeneuensseen
13. following screen appears RARER Fh i 6 Communications Setup 4 1 5 Select the company whose panels you will communicate with In the Modem section select the CommPort to be used for that company s controls Select the type of modem being used from the pulldown menu Select TOUCH TONE if using Touch Tone service and select the modem speaker options Click OK Modem Setup The following modems are supported and need no configuration Hayes Optima 336 External Hayes Smartmodem 2400 Hayes Smartmodem Optima 2400 Fax96 Cardinal MB 2400EX ADEMCO CIA 2400 Only the external Hayes Optima 336 is a compatible modem The internal model will not work with this product The following modems are supported and need to be configured DIP switches 4 2 Hayes Smartmodem 1200 with volume external Hayes Smartmodem 1200 External Modem Hayes Smartmodem 1200B Internal Modem Rev 1 2 or higher Communications Setup Only the external Hayes Smartmodem Optima 24 Plus FAX96 modems are compatible with the Compass Downloader The internal Hayes Optima 24 Plus FAX 96 models are not compatible Configuration This section provides a guide for configuring modems that have manual switch settings Hayes Smartmodem 1200 External Modem Configure the DIP switches behind the modem s front panel in the following manner Hayes 1200 Smartmodem front DIP Switches TILIL Ss HS Aa CD OH RD SD
14. it will be created Once a Compass Account has been identified the Server will perform an action pre defined by the operator in the Unsolicited Setup screen This screen will appear just before the server is activated if you select the Prompt on Start Option Setting Up ADEMCO Panel To Call Unsolicited Server The primary phone number and account number must be programmed in the ADEMCO panel The primary phone number should be a number that has a receiver group Unattended Communications assigned to it within the Downloader This phone number must not include any characters except digits i e no pause etc To assign a Receiver Group to a Primary Phone Number click on the File portion of the Menu Bar Select Receiver Group CS Phone The following screen appears Prepare armies rgsheacks A THEE Toni L I mmm IHI IHIH HE al a 11H piii TPT EZTIT pitati DER H Te he re Sry Kal IHIN H Hiid ai THEN From this screen Receiver Groups and corresponding primary phone numbers can be assigned modified or deleted During the handshake between the Server and the ADEMCO panel the ADEMCO panel passes the account number it has installed Once there is connection between the Server and the ADEMCO panel the Server will request an upload so that it can retrieve the primary phone number installed As mentioned above the Server uses the primary phone number and account number ins
15. of sorting by panel name has been moved to the Search Options frame on the Customer List screen To select by panel name do the following 1 From the Panel list choose the panel type to find 2 If all revisions of that panel type are desired click ALL REVS 3 Click SEARCH The SEARCH button refreshes the customer grid 4 To view all accounts click ALL ACCOUNTS Searching for Customer Accounts The Search feature works with the Sort feature When a sort method is chosen Acct Last Name etc that method is also available in the Search box 1 Enter the Receiver Number or the beginning of the sort method chosen 2 Click on the SEARCH button The result of your search appears 3 To display all the customer accounts again click on the ALL ACCOUNTS button If there are more than 1024 accounts in the database the Search option must be used to narrow down the number of accounts displayed Customer Information Purging History Data This option allows an administrative operator the ability to delete history data from the Compass database This history is the data viewed on the History screen within the Panel Modify screen of each account To access the Purge History screen 1 At the Customer List screen click FILE on the main menu bar 2 Click PURGE HISTORY 3 Select either ALL ACCOUNTS or SPECIFIC RECEIVER 4 5 ACCOUNT ALL ACCOUNTS allows the operator to purge the history for all th
16. or VBX file A 1 Cannot find system mda when re pairing a network database locally A 4 Cannot put modem into command state A 2 Compass on Novell Server stops adding new accounts A 4 Decode dll A 3 Get_DDE_Active_ Zones A 4 Permission Denied cannot open system Ldb A 4 The panel calls back but the mo dem never answers A 1 Windows returned Printer Error 482 A 6 xx parameters expected but 0 sup plied A 1 event log 8 9 Exporting and Importing Accounts 6 12 G Get_DDE Active Zones error condi tion A 4 Getting Online 8 1 8 25 H Hayes Optima 2400 Fax96 4 2 Hayes Optima 336 4 2 Hayes Smartmodem 1200 External 4 2 Hayes Smartmodem 1200B Internal 4 2 Hayes Smartmodem Optima 2400 4 2 Help 7 5 History Screen Enabled 5 3 Index Increase Priority 9 15 Information button 9 7 Installation on a Network 2 2 Installation on a Single PC 2 1 L Log 2 4 Logging out 2 5 Log On 2 4 Log On Procedure 2 4 menu bars 1 6 message 8 13 Mixed Mode Unattended Communica tions 9 2 Modem Setup 4 2 Configuration 4 3 Hayes Optima 336 4 2 Hayes Smartmodem 1200 External 4 2 Hayes Smartmodem 1200B Internal Modem 4 2 Hayes Smartmodem 2400 4 2 Hayes Smartmodem Optima 2400 Fax96 4 2 Modems Delete 4 7 Modify Users 5 2 Modifying Customer Accounts 6 6 Index N Novell Server error conditions A 4 O On Line Commands 8 3 8 5 8 21 Arm 8 7 8 22 Bypass 8 8 Disarm 8 8 8 22 Download 8 5 8 21 Event log 8 9 Mes
17. the algorithms contained therein are proprietary to ADEMCO Licensee shall not sell transfer disclose display or otherwise make available any Licensed Programs or copies or portions thereof to any other entity Licensee agrees to secure and protect the Licensed Programs so as to maintain the proprietary rights of ADEMCO therein including appropriate instructions to and agreemen with its employees 3 DOCUMENTATION The documentation supplied with the Licensed Programs is the copyright property of ADEMCO Lic ensee shall not under any circumstances divulge or permit to be divulged such documentation to any other entity Ga 4 COPIES Licensee shall not copy in whole or in part the Licensed Programs or documentation provided however that Lic ensee shall be permitted to make one 1 copy of the Licensed Programs solely for backup purposes provided that all propri etary notices are reproduced thereon Any such copy shall remain part of the Licensed Programs and shall be subject to this agreement 5 OBJECT CODE Licensee understands and acknowledges that the Licensed Programs consist of object code only and that ADEMCO shall not supply source code versions of the Licensed Programs Licensee shall not create or attempt to cre ate by de compilation or otherwise the source code for the Licensed Programs or any part thereof 6 SECURITY Licensee acknowledges that the Licensed Programs are security related and access to the Licensed Soft ware
18. to help diagnose and bypass modem problems The DTR data terminal ready line is used to get the modem s attention Sometimes this line is not well connected to the cable running from the PC to the modem To check for a bad cable set choose the TOGGLE DTR ON FIRST COMMAND and DROP DTR 3 1 SECONDS options Next do a fake Connect Panel Initiated If the Modem Status TR indicator light goes off on the screen but not on the modem the DTR signal is not getting through to the Interactive Communications 8 15 modem This can probably be corrected by replacing the modem cable If replacing the cable does not correct the Unable to put modem in command state problem select the ALTERNATE AT HANGUP BAD MODEM CABLE option This option changes the method used to get the modem s attention and hangs up the modem by an alternate method Beep On Connect This option is used to cause the computer to beep when a connection to the panel has been established Busy Detect This option enables the X4 option of the modem which reports if the phone is busy Diagnostic File This option allows a customer to log communication protocol for diagnostic purposes This file is not a printout of your account information This file is encrypted and must be sent to ADEMCO for interpretation We recommend not using this function unless under the guidance of ADEMCO Technical Support Answering Machine Defeat ADEMCO The Downloader allows remote ope
19. 2 3 etc Search Allows an operator to search for a specific programming option by field number or name To do this select SEARCH from the Panel Edit screen The following screen is displayed 7 3 ss FP Flag Pos apt Ten Dee Ae Fag Fe ta Tint T hias Ped Fhag Fre G gh Ta T sg jee Ke To begin the search proceed as follows 1 Enter the programming field number or part of the field name that you are looking for 2 Click on the FIND FIRST button If you want to go to the field in the programming screens click on the GO TO button 3 If FIND FIRST did not bring you to the option you wanted press FIND NEXT to go to the next option matching the criteria Use FIND PREVIOUS to go back to an option Features This menu displays the same options as those on the button bar as well as the available hot keys 7 4 Control Panel Information Window Presents normal Windows features such as cascading and arranging screens and displays screens currently open Help Pulls down the Help menu Select ABOUT to view the version and release date of the Compass Database and of the Panel Edit module for the panel you are modifying Programming an Alarm Control 1 Either double click on the account in the Customer screen or select the account and click the MODIFY button The following screen appears This screen varies according to the features of the control panel selected KIC WER EIN EDI Pariin EL Dn
20. ADEMCO GROUP WINDOWS Compatible Network Downloader HS DOWNLOADER CU ALARM DEVICE MANUFACTURING COMPANY A Division of P ittway Corporation 165 Eileen Way Syosset NY 11791 SOFTWARE LICENSE AGREEMENT You should carefully read the following terms and conditions If you do not consent to be bound by this License Agreement you must promptly return the unopened package to the person from whom you purchased it within fifteen 15 days from date of purchase and your money will be refunded to you by that person Ifthe person from whom you purchased this Software fails to refund your money contact ADEMCO immediately at the address shown above Important This Software is security related Access should be limited to authorized individuals 1 GRANT OF LICENSE Subject to all terms and conditions hereof Alarm Device Manufacturing company a division of P it tway Corporation ADEMCO does hereby grant to the purchaser the Licensee upon payment in full of the published license fee or other license fee agreed to in writing the License Fee a nontransferable non exclusive license to use the enclosed software Licensed Programs provided herewith in Licensee s own business on a single computer for a term commencing on the date of payment in full of the License Fee and continuing in perpetuity unless terminated in accordance with the terms hereof 2 PROPRIETARY RIGHTS License hereby acknowledges that the Licensed Programs including
21. CEIVE lt lt arrows are displayed at the bottom of the screen indicating data is being transferred Modify Current Account Programming On Line Once the control is on line you can modify its account programming information or perform a number of on line commands To modify the current account programming information click on the mobiFy button The Control Panel Programming screen is displayed Interactive Communications On Line Commands ADEMCO Interactive Communications Note Not all options are available on all panels All Information is always available To download programming information to the panel click on the DOWNLOAD button The following screen appears m Transfer Panel Data Download From PC To Panel C System Information Only C Alpha Information Only C Relay Information Only Select the information you want to download from the available options and click OK 8 5 To upload programming information from the panel to the Downloader select the UPLOAD button The following screen appears mm Transfer Panel Data BEE Upload From Panel To PC C System Information Only C Alpha Information Only C Relay Information Only Select the information you want to upload from the available options and click OK To determine the status of the panel that is on line with the Downloader select the STATUS button The following screen appears 8 6 Interactive
22. Communications Interactive Communications Kal ez Select the status the Downloader should inquire about and press OK To arm the panel from the Downloader select the ARM button The following screen appears Compass Windows Downlo E3 Arm Panel Select OK to confirm that you want to arm the panel If the panel cannot be armed the Downloader displays a warning stating that the panel cannot be armed and a Status screen shows the faulted zones 8 7 Unable to Arm Panel Disarmed One Moment Please Status Information is being retrieved Press lt OK gt to clear this screen To disarm an armed panel or panel in alarm select the DISARM button The following screen appears Compass Windows Downloader D The panel is armed Continue with Disarming Select OK to confirm disarming _Bypass To bypass faulted zones via the Downloader select the BYPASS button The following screen appears Zen Bebe e ee pl Select the zone number to be bypassed and the partition to which it belongs if applicable Then click on OK 8 8 Interactive Communications To upload an Event Log from a panel that stores an Event Log do the following 1 Click on the EVENT LOG button The following screen appears 1 Siess Ligeia Lag Fms J e Fa F Ben Ereni Le 2 Select the type of events to upload 3 From the Upload Log pulldown menu select PARTIAL or FULL If you select Partial only th
23. Creating New Templates To create a new template 1 Click on the ADD button The screen displayed allows you to enter the control panel type the revision and a name for this template Panel Template Data Panel Name Es Panel Revision Template Name 2 Click on OK to save or CANCEL to exit without saving 3 Click on the MODIFY button to edit the alarm control panel programming for this template Control Panel Information 7 7 4 When you are finished programming the control panel select CLOSE and then SAVE to save the information Modifying Templates To modify an existing template 1 Click on the TEMPLATES button at the top of the Customer Information screen 2 Select the template from the Templates list 3 Click on the MODIFY button You will be brought into the selected alarm control Panel Edit screen to program the template information 4 When you are finished setting up the template select CLOSE and then SAVE to save the information Deleting Templates To delete a template 1 Click on the TEMPLATE button at the top of the Customer Information screen 2 Highlight the template on the list 3 Click on the DELETE button 4 Click on OK to delete or CANCEL to exit without deleting Setting Up an Existing Customer Template To use another customer s account data as a template 1 Follow steps 1 and 2 from Creating New Templates above 7 8 Control Panel Information
24. E SCOPE OF THE ABOVE WARRANTIES OR CREATE ANY NEW WARRAN TIES SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN THAT EVENT ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO NINETY 90 DAYS FROM THE DATE OF DELIVERY OF THE LICENSED PROGRAMS This warranty gives you spe cific legal rights You may have other rights which vary from state to state 8 LIMITATION OF REMEDIES Licensee s exclusive remedy shall be either the replacement of any diskette or other media not meeting the limited warranty set forth above and which is returned to ADEMCO with a copy of Licensee s paid invoice or ifADEMCO is unable to deliver a replacement thatis free of defects Licensee may terminate this Agreement by returning the Licensed Programs and thereupon the License Fee shall be refunded ADEMCO shall have no obligation under this Agree mentif the Licensed Programs are altered or improperly repaired or serviced by anyone other than ADEMCO factory service For warranty service return Licensed Programs transportation prepaid to ADEMCO Factory Service 165 Eileen Way Syos set New York 11791 9 LIMITATION OF LIABILITY REGARDLESS OF WHETHER ANY REMEDY SET FORTH IN THIS AGREEMENT FAILS OF ITS ESSENTIAL PURPOSE IN NO EVENT WILL ADEMCO OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY SPE CIAL CONSEQUENTIAL INDIRECT OR SIMILAR DAMAGES INCLUDING ANY LOST PROFITS OR LOST DATA ARIS ING OUT OF THE USE OR INABIL
25. ITY TO USE THE LICENSED PROGRAMS OR ANY DATA SUPPLIED THEREWITH EVEN IF ADEMCO OR ANYONE ELSE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY OTHER PARTY THIS PROVISION IS INCLUDED FOR THE BENEFIT OF ADEMCO AND ITS LOCAL REPRESENTATIVES AND IS ENFORCEABLE BY EACH OF THEM SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CON SEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU IN NO CASE SHALL THE LIABILITY OF THE LICENSED PROGRAMS PROVIDERS OR OF ADEMCO EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT 10 REGISTRATION In order to qualify to receive notification of ADEMCO updates to the Licensed Programs Licensee must complete and return a Registration Form to ADEMCO within twenty 20 days from date of purchase Notwithstanding ADEMCO is under no obligation to release updates to the Licensed Programs 11 TERMINATION Upon the breach or non compliance with any term or provision of this agreement ADEMCO shall have the right to terminate the license granted hereby by written notice to Licensee Upon such termination Licensee shall imme diately turn over to ADEMCO all copies of the Licensed Programs and any documentation supplied in connection therewith Such remedy shall be in addition to an cumulative to any other remedies ADEMCO may have at law or in equity with respect to such breach or non compliance 12 GENERAL This agreement is the complete
26. Pomc Yea Daph Foes wpdcn ijp apo a Cores lobe j Begestreen CHIMAH Z SFI Ke ate ZUB H ALPHAT PADD Diao bg EE Weg OCT e ell eg VOTE p ATED e EE E EE Control Panel Information Coen Ope j e Oe 1 FEAL TO Abed AE Ary T0 afii mtatr TU AHE DAD TH AR D r man NADY TO ADR READY TO ARH SPEED EEY MADHI We Ke AE 1 Ais is fora Fo READY TU AHH Ek 7 5 7 6 2 Select from the button bar which section Partition Dialer Zones etc to program 3 Enter the control panel programming information 4 When you are finished programming Select the CLOSE button This screen appears Bobni palais j EJ Tess the CO d a iba bar keen adini d H k ek eil hate gel oe D we Leeer Heber oo m i dsa 5 To save the programming information click the SAVE button To close without saving click UNDO To return to the Panel Edit screen select CANCEL Using Templates Templates are used to create master files for control panel programming data to speed programming of a new account A template gives you a very quick and easy way to add a customers alarm control programming information To access the Template screen click on the TEMPLATES button at the top of the Customer List screen m Templates The following screen appears Control Panel Information Template Lists Template i Options ES SE j Jess Lee Buttons
27. Shut Down option 1 Select SHUTDOWN from the Command pulldown menu 2 Select either DIALER or SYSTEM Dialer shuts down only the dialer portion of the system System shuts down the entire alarm system 3 Choose ON or OFF for the selected system System On or System Off results in communication 8 18 Interactive Communications disconnecting Reconnection is necessary Most panels require the disconnect to update their status 4 Confirm your selection Sending a Test Report ADEMCO For panels with the Send Test Report option to send a Test Report immediately after the Downloader session 1 Select TEST REPORT from the Command pulldown menu The following screen appears Ademco Downloader EN Request Test Report Cancel Interactive Communications 8 19 2 Select OK The following screen appears to confirm the command Test Report Test Report Request Completed Getting On line FBII We recommend you only initiate Scheduled jobs from the Shell even though the Communications screen next page contains a Schedule button If you select Scheduled from the Communications screen you must then exit from this screen and from the Panel Edit screen before any scheduled jobs will be initiated Refer to Chapter 9 Unattended Communi cations for instructions on Scheduled mode Panel Communications 1 Double click on the applicable account to access the programming fields for the s
28. VLU exe file in the DOS downloader to repair the VST file displaying the error If that does not repair the problem open the account in DOS and see if the account has data in it or an error message is received Sometimes these accounts are unused and do not have real data The DOS conversion can skip over these accounts ERROR Decode dll error message Solution This error must be reported to ADEMCO for repair along with the following information e The panel type e The type of error vb value invalid length nibble length etc e The glf_id and the repeat vb type Please export the account and send it to technical support and to the Windows Downloader Engineering group at ADEMCO A 3 A 4 ERROR Get_DDE_Active_Zones error message Solution This error message should only effect the bypass of zones and the display of the zone alpha information on the communications screen Information on what panel caused the problem should be forwarded to ADEMCO Group Technical Support ERROR Cannot find system mda when repairing network database locally Solution This is caused when the Database Repair program cannot find system mda in a local exe subdirectory off of the main directory and the database mdb in a local database subdirectory e g C compass exe and c compass database Copy the system mda into C Compass database then run the Repair utility ERROR Compass running on a Novell Serve
29. andsscannieaiia 4 2 Table of Contents Chapter 5 Chapter 6 vi Contigurati N EE 4 3 Hayes Smartmodem 1200 External Modem ccecceeeeeeeteeeeeeeeneeeeees 4 3 Hayes Smartmodem 1200 B Internal Modem 4 3 Pd MOGI KoA E daivedcnca scab chives E 4 4 FEBIL 7702 ut EE 4 5 Edit Modem ET 4 7 Delete Mod OM e aaa aralara a cteiocscceaccdtveeeteastdavecaescattecs 4 7 Computer Station I D assssssssnennneenennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnnm 4 7 User Defined Fields ccccccceecccccceecceeceeeeeeeeeeeeeeseeeseeeeeeeeeeneeeneees 4 9 Defining System Operators Adding New Operators cssssssseseeeeeseeeeessnenneeeeesensnseeeeeeeeeeeeseeeenenee 5 2 User Screen Access Definitions ceceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 5 2 Subscriber Access Definitions 0 ccccceeeeseeeeeeeeneeeeeeeenaeeeeeeeneeaaeeeeseeaaees 5 2 Other Access Definitions Aesi aeeie aae e E teenies 5 3 Changing Operator Names ccccccssseeeeneeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeeeeeees 5 4 Changing Operator PasswordS s sssssssssennnunnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnn 5 4 Updating Operator Information ssssssennnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnn 5 5 INTE lte BA EE 5 5 Customer Information Adding Customer Accounts ccceccessseesneeeeeeeeeeeeseeeeeeeeeeensneeeeenes 6 1 Converting Accounts from V LINK or EZ Mate ccssssseeeeereees 6 3 Changing Customer Account Inf
30. ar the phone number or e change the phone number How ADEMCO Unsolicited Mode Works 1 Select the action to be taken when the panel calls in The Unsolicited Setup Screen prompts the operator to define the action the Server should perform after uploading data from the panel described previously 2 The Server is started in Answer mode so that any incoming calls will be answered 3 The panel calls in Unattended Communications 9 15 4 The server identifies the panel type 5 The server uploads the panel information 6 The server extracts the primary phone number information just uploaded and determines if a receiver group has been assigned to that phone number It checks for this within the Receiver Group CS Phone table previously set up by the operator If the primary phone number has a receiver group assigned to it then the assigned receiver group account number sent from the panel will be defined as the unique Compass Account number within the Downloader If the account already exists and the panel type is correct unsolicited operation continues If this unique Compass Account number does not exist in the Downloader then it will be created If a primary phone number does not have a receiver group assigned to it then the receiver account number sent from the panel Note that this defined Compass Account may not be unique If the non unique Compass Account number does not exist in the Downloader then
31. aster Code 6 3 5 Navigate to the directory where the V LINK EZ Mate or Apex accounts are located 6 Select the appropriate ADEMCO DOS VST FBII DOS Index or Apex directory with ac 4 type files to be converted and click ok No DOS Master Code is necessary for Apex however it is required for ADEMCO and FBII A prompt may appear if the primary phone from the DOS account does not have an assigned receiver group This mapping is essential for proper operation of Unsolicited and Panel Initiated Unattended modes To add a receiver Group Phone answer YES to this prompt NO MATCH FOR PRIMARY PHONE NUMBER amp 3 IN RECEIVER GROUP TABLE DO YOU WANT TO ADD THIS PHONE NUMBER TO RECEIVER GROUP TABLE Then do the following e Type in the receiver group you wish to assign to the account phone number listed in red Press the OK button Press the CLOSE button to close the screen and continue converting DOS accounts Download ini Option This option is for advanced operators only You can modify the download ini file in your C Windows directory so that receiver groups will be automatically assigned to the accounts you are converting This feature is available by setting the following line to 1 default is 0 DOS Convert Auto_Create_Receiver_Group 1 A receiver group of P the last 5 digits of the primary phone number will be created and used for all those accounts converted from DOS having that primar
32. atabase ccccesssseeeeeesssneeeeeesneeeeeeneneneees 10 1 Database Repair reueg ed ae Eekee eege EES 10 2 Metge EE E 10 3 Appendix A Error Conditions viii ERROR Cannot find a DLL or VBX file ieceres A 1 ERROR xx parameters expected but 0 supplied ce eeeeeeeeee A 1 ERROR The panel calls back but the modem never answers A 1 ERROR Cannot put modem into command state i e A 2 ERROR Btrieve error message eeeecceeeeeeeeeeeeeeeeeeeeeseaeeeeeeenaeeeeeeeas A 2 ERROR Decode dll error MESSAGE eeeeeceeeeeeeeeeeeeeetaeeeeeeenaeeeeetens A 3 Table of Contents Table of Contents ERROR Get_DDE_Active_Zones error message cccceeeeeeeeeeeeeeee A 4 ERROR Cannot find system mda when repairing network database locally 0 eceeceeeeeeeeeeeeeseeeeeeeeeeeeeeeeeeeeeeaeeens A 4 ERROR Permission denied cannot open system Idb error message A 4 ERROR 3041 Incompatible database error messages eseeescs A 6 ERROR Windows returned Printer Error 482 ccccceeeeeeeeeeeeeees A 6 Table of Contents Welcome Welcome to the ADEMCO Group Compass Downloader It provides everything you need to program and control an alarm system remotely from the comfort of your office In addition it gives the operator the ability to download and upload alarm control information to compare the uploaded and saved information and to view the res
33. ation on the server At each workstation create a Windows shortcut to point to the file NETLOAD EXE on the server Whenever you run netload at the workstation the dates of all Compass files on the network are Installation compared to existing files on the local machine If the network files are newer than the local system s files the system copies these newer files to the local workstation Only the database is not copied to the local workstation All network workstation installations must be directed to the same network drive Important Note Regarding Novell Networks Compass uses the JET database engine When installed on a Novell Network the Novell Server must be set up as follows Max Records per connection 10 000 Max File Locks per connection 350 Max Record Locks 20 000 If these settings are incorrect you will not be able to add new accounts to the Down loader These settings can only be changed by a Network Administrator Floppy Disk Setup To facilitate installation on PC systems which do not have CD ROM hardware the Compass Downloader installation files are set up as floppy disk images on the CD To create an install set on floppy disk Copy each Setup disk image to a separate floppy disk e g setup exe to Disk 1 setup w02 to Disk 2 setup w03 to Disk 3 etc To install from floppy disk Insert Disk 1 into the drive select Run from the Start menu enter the path A setup then fo
34. ble that performs this task is called did_sync exe and is installed in the database directory An icon has also been added by the installation By default this utility synchronizes the database last accessed by Compass If there are additional databases to synchronize take the following steps 1 Change the database text box to the path for that database 2 Press the UPDATE button to run the utility If a Permission Error is reported the path for the system mda may be incorrect Make sure the system mda file is in the exe subdirectory of Compass The system mda_ grants access privileges to the database and must be present to open the database Utilities 10 2 w Database Update OF x This will update your data structure to the new enhanced 1 3 0 7 format All data will be preserved Database C COMPASS DATABASE D ownload mdb System mda C COMPASS DATABASE EXE system mda Database Repair Compass databases may become corrupt if the power to the PC is shut off while Compass is running If the Database may be corrupt error occurs run the Database Repair utility The name of the executable running the repair utility is Dbrepair exe and it is located in the database directory An icon was created by the installation to run this utility Select the database being reported as corrupt and run the repair utility on this database The SEARCH button can be used to locate the database Running this utilit
35. checked Enter the panel phone number if it is not already entered at the Customer Detail screen To save the phone number select SAVE to the right of the control panel phone number This number is now the default number used to call this particular panel and is displayed on both the Customer Detail and Communications screens If you need to change the number enter the new number and select SAVE again The old number is overwritten If you want to temporarily use another number enter it and after the session select UNDO You are asked if you want to restore the prior number Select OK 9 Click on the CONNECT button After the initial exchange and verification of the C S 1 D number a Panel Status Information screen is displayed This screen displays the current status of the panel Whenever you make a request or send a command a Panel Status box is displayed The status box displays the 8 3 8 4 status of communications between the panel and the Downloader At the bottom of the status box is a status bar that shows the progress of the information transfer Button Bar Control Control Information Panel Status Modem Status Indicators 10 The PC calls the panel if INITIATE FROM PC was selected If Callback is enabled the modem disconnects and waits for the panel to call back If INITIATE FROM PANEL was selected the panel must be started by pressing a series of keys A series of SEND gt gt and RE
36. count from a network drive or a floppy disk to your current Compass database To export an account do the following 1 Select an account from the customer list 2 On the Customer Account screen click on TOOLS on the main menu bar 3 Under Tools click on EXPORT ACCOUNT 4 A window appears entitled Save Exported Account As Select the name of the file the Customer Information account will be saved as Make sure the name has an extension of wdl 5 Select the drive to which the file will be copied 6 Select the directory on that drive where the file will be copied to Click OK To import an account do the following 1 On the Customer Account screen click on TOOLS on the main menu bar 2 Under Tools click on IMPORT 3 A window appears entitled Select File to Import an Account Select the drive where the file to be copied is located Select the directory on that drive where the file to be copied is located 5 Select the file with the account to be copied 6 Click Ok Customer Account Screen Layout Customer Information You can customize the way the Customer List displays accounts To change column order click on a column heading and drag it to the column position you want To change the column width click on the right hand edge of the column and drag to the left to narrow it to the right to widen it To save this layout as well as Search Options do the following
37. cted Commands using the appropriately labeled boxes A job can be scheduled to only run at certain times and on certain days This is to ensure that the downloader does not call the customer at inopportune times Unattended Communications 9 13 Change CSID Change Phone Number ADEMCO Selecting Change CSID or Change Phone Number commands requires additional information The Change CSID screen is as follows Change CSID X Change CSID to CSID in Station Data CSID in Account Record First Time CSID Choose CSID OK Cancel The choices for changing the CSID are e Station Data CSID that exists under File Station Data e Account Record CSID that was saved in the Modify screen e First Time CSID Default CSID of the panel e Choose CSID Enter in any 8 digit CSID The Change Phone Number screen allows the Download Primary and Secondary phone numbers to be modified Selection of this command brings up the following screen 9 14 Unattended Communications Change Phone Number EN Download Phone No Change Existing Clear J CN ew Phone OO Primary Phone No Change Existing Clear Secondary Phone No Change Existing Clear C CNewPhone OK Cancel The phone number for this panel is displayed on the left side of the Change Phone Number screen For each phone number the operator has the option to keep the phone number as is e cle
38. ctory 2 Insert disk 1 of the Compass installation disks into the drive and run setup exe 3 Direct the installation to install into a temporary directory it will be created if it is not already there 10 3 10 4 When the Select Components screen appears only select the database to install 5 Finish the installation 6 Use the merge exe icon in compass exe directory An Administrator level password must be known for the Copy From database This will help ensure security Select the old database as the Copy From database and give an Administrator level operator password Select the empty database in the temp directory as the Merge Into database then press the MERGE button Make a backup of the old database and then copy in the new merged database on top of the old database Merge will not copy over the Operator or Station Data information Therefore only an operator password combination from the Merge Into database will work In the 3033 error case the operator password will be master master When merging two existing databases together press the CHECK CONFLICTS button before merging This will ensure that all the Receiver Group Account numbers are unique in the new merged database Utilities Cinsi Beige Database The UPDATE STRUCTURE buttons simply run the database synchronization routine on the specified database Utilities 10 5 10 6 Utilities ERROR
39. d en ten ee Less JL Res LL sa l ees LL Le Unattended Communications 9 5 9 6 2 From this drop down list choose the type of Unattended Jobs you wish to view based on the following descriptions e Unsolicited Accounts that were created updated via an unsolicited call from a panel e Pending Jobs Scheduled jobs for the unattended server e All Scheduled Jobs All scheduled jobs regardless of status e Finished Any job unsolicited or scheduled that has been finished e Expired Failed Scheduled jobs that did not finish in the required time frame Jobs that were not completed 3 After choosing one of these job status options and the date information press the SEARCH button on the upper right of the screen to complete the selection Deleting Unattended Jobs Pressing the DELETE button on the Unattended Jobs screen will remove jobs from the unattended queue This action will not delete the Customer Account Unattended Communications Delete Button Selecting Delete Current Unattended Job will delete the selected job from the Unattended Job List Selecting Delete All Currently Displayed Jobs removes all jobs currently displayed in the grid from the Unattended Job List After deleting an Unattended job press the Search button to refresh the screen and dis play all remaining jobs Viewing The Activity Log Click the Activity Log button on the Unattended Server screen to list all events tha
40. e F7702 Required If checked this box shows the operator that the F7702 Interface is required Local Code This refers to the code passed to the model F7702 Interface to place it in local mode The default of should work fine however it may be changed to any two digits including or to suit your line needs This mode is programmable on F7702Interface Refer to the F7702 Interface User Guide for programming instructions Remote Code This refers to the code passed to the F7702 Interface to place it in remote mode The default of should work fine however it may be changed to any two digits including or to suit your line needs This mode is programmable on the F7702 Interface Refer to F7702 Interface User Guide for programming instructions Ring Count This box shows the number of rings for the F7702 Interface Carrier Duration This box shows the carrier duration for the F7702 Interface Mode Modem Interface Select This field controls the operation of the F7702 Interface When performing remote communications with the F7702 Interface set this field to enable Remote When performing local communications set this field to enable Local Choose NONE when the F7702 Interface is not being used Event Log This screen allows you to view previously uploaded logs Communications Setup Edit Modem Use this button to edit the modem commands only for those modems that are added to the Downloader
41. e accounts with dates either 6 months or older or 12 months or older SPECIFIC RECEIVER ACCOUNT adds an additional date range of all history Click PURGE HISTORY to continue Click CLOSE Renaming Receiver Group Customer Information 1 From the Tools menu choose RENAME RECEIVER GROUP On the screen that appears type the old receiver name in the appropriately marked box Rename Receiver Group xl Old Receiver New Receiver Rename accounts not in conflict Check Conflicts Rename Receiver Close 3 Type the new name in the New Receiver Name box 4 Press the CHECK CONFLICTS button to make sure the change will not create duplicate Receiver Group Account number information If there are no conflicts press the RENAME RECEIVER button to change the Receiver Group name 5 lf there are conflicts reassign the accounts that do not conflict to the new Receiver Name by checking the RENAME ACCOUNTS NOT IN CONFLICT box 6 Press the CLOSE button to return to the Customer screen Exporting and Importing Accounts This feature gives you the ability to copy a single account from one computer to another The ability to export and import an account is useful when a technician is sent to a job site with a laptop computer When exporting an account copy the account from your current Compass database to a drive on a network or toa floppy disk When importing an account copy the ac
42. e devices connected to the system i e key pads voice module etc Fire Test Reports Views the results of the Fire Walk Tests that have been logged into the panel Interactive Communications Unsolicited Alarms Lists all alarms that have occurred while on line with the panel Download Warning Under Options on the menu bar there is a selection for Download Warning If this option is selected you are warned if you attempt to do a download without first performing an upload during the current communication session You can still perform the download even if you choose not to perform the upload Caller ID If a Hayes Optima 336 Modem is being used and the phone has Caller ID capability this option logs the Caller ID information onto the Customer Detail screen Answer on 2 Rings This option allows the Downloader to answer an incoming call on the second ring This is particularly useful when using Caller ID The Caller ID signal is sent between the first and second rings Auto Answer Machine Defeat This option causes the downloader to automatically hang up after one ring and redial in 12 seconds Telco on All Panels This option allows Telco to be tried on all panel types however not all panels have the Telco option Alternate Protocol This option is to be used when disconnect problems occur during upload download Applying this option may help maintain the connection Problematic Modem This option is used
43. e the location and directory name when prompted to do so Next we recommend that SETUP be allowed to create a backup directory The backup defaults to C COMPASS BACKUP You may change the location and directory name when prompted to do so When the Select Components screen displays make sure all the boxes are checked Click FINISH to complete the installation 2 1 2 2 Installation on a Network When you install on a network you must first install Compass on your server and then create shortcuts to the server installation Installing to a network directory is similar to installing on a single PC as follows 1 Insert the Compass Downloader CD ROM into your CD ROM drive In Windows 95 Windows 98 or NT from the Start menu click Run In Windows 3 X select Run from the File menu Enter the path to the Setup program on the CD ROM drive i e d setup SETUP prompts you through the installation process Follow the on screen instructions By default SETUP elects to install into the c COMPASS directory When prompted change the location and directory to the network drive and directory Next we recommend that you allow Setup to create a backup directory This backup is defaulted to C COMPASS BACKUP If desired change the location and directory name when prompted When the Select Components screen displays make sure that all the boxes are checked Click FINISH to complete install
44. ed in the current time frame For example jobs can be scheduled to occur during specific time windows such as between 10am today and 3pm tomorrow An attempt to connect to the panel will only be made during the specified time range The server will pick the next job to be performed in the time period and attempt to connect to the panel If the connection to the panel fails another attempt will be made 5 minutes from the current time then the next at 15 minutes after that and the final attempt at 30 minutes after that Once a successful connection has been made to the panel the Server will perform the desired tasks that were scheduled Ji you schedule a second job for the same account the new job will replace the original one and only the new job will appear in the queue Unattended Communications To see all pending Scheduled jobs go to the Customer screen and select the Unattended Jobs radio button The Active Batches Window displays only PC initiated jobs that are ready to be executed Viewing Unattended Jobs To view existing Unattended Jobs perform the following steps 1 Select the Unattended Jobs selection in the upper left of the Customer Information screen The screen displayed allows you to view Unattended Job Status in various categories per the drop down menu Drop Down List ee came Pe Search Button Select Unattended Jobs ees a ee ee leg rre Wes Pei
45. elected panel or select the account and click the MODIFY button 2 Select Communications from the menu The following screen appears 8 20 Interactive Communications B Dij lidia cree Dredd Pli Cee Ueee ns d fests ir Ck ES L eee al feel e Cink vi ae d gt Dreis Chega Zei PEGI Come Post 1 frarieg Pepher aie PH ModE ee ah S Refer to Chapter 9 for Panel Phone instructions on using A Scheduled mode i fiers a e Ds nia En o ma 3 Click CONNECT Compass will initiate communications with the panel Once on line you can modify the existing account programming information or perform a number of on line commands On Line Commands FBII On Line Commands vary depending on the panel you have selected The following are typical On Line Commands and their explanations Download To download programming information to the panel choose DOWNLOAD Upload To upload programming information from the panel to the downloader choose UPLOAD To determine the status of the panel that is on line with the downloader choose STATUS Interactive Communications 8 21 Arm oam the panel from the downloader choose ARM To disarm an armed panel or a panel in alarm choose DISARM Zone Bypass To bypass faulted zones via the downloader choose ZONE BYPASS Event Log Upload To upload an event log from the panel choose EVENT LOG UPLOAD Event Log Clear To clear an existing event lo
46. ent 9 3 Setting Up FBII Panel for Unsolicit ed Call to Server 9 21 Station Data 9 14 Unsolicited mode 9 1 Unsolicited Mode introduction 9 15 Unsolicited mode setup for ADEMCO panels 9 16 9 21 Updates product 1 3 Updating Operator Information 5 5 Upload 8 6 8 21 User Defined Fields Screen 4 9 User Screen Access 5 2 User Screen Access Definitions 5 2 Station Data Index V A View Programming Defaults 7 3 xx parameters expected but 0 supplied View user code 5 2 A 1 Viewing Unsuccessful Jobs Unattend ed Communications 9 5 Y W Year 2000 Information 1 2 World Wide Web Address 1 3 Z Zone Screen Enabled 5 3 Index l 5 Index NOTES ADEMCO GROUP 165 Eileen Way Syosset NY 11791 Copyright 1999 Pittway Corporation N8677V1 11 99
47. erent central station primary phone numbers In the event that duplicate account numbers will be used the Receiver Group Assignment option will prevent one account from overwriting another that has the same account number during uploading For this purpose we have provided a utility that allows you to associate a primary telephone number with a 6 character Receiver Group This relationship is used for association only To use this option perform the following steps 1 Log on to the Downloader 2 On the Customer screen select RECEIVER GROUP CS PHONE from the File menu 3 Select the ADD button 4 Enter the Receiver Group 5 Tab to the Phone Number field and enter the corresponding phone number for that Receiver Group Whenever a control panel using that primary phone number calls for uploading it will automatically be placed into the corresponding Receiver Group 6 Click OK to accept the Receiver Group primary phone entered 7 Enter a different Receiver Group for each central station primary phone number that you use Unattended Communications 9 3 9 4 If the Downloader does not have a correspon ding Receiver Group for a primary phone when it receives an unsolicited call from a control panel for uploading the Receiver Group displayed for that phone appears as a series of 6 question marks 7 How Scheduled Mode Works 1 The Server checks the unattended queue for jobs to be perform
48. g from the panel choose EVENT LOG CLEAR To set the time use TIME SET 8 22 Click on a command in the Commands box and then click on the gt button or double click on a command Once you choose a command it appears in the Selected Commands box To remove a selected command click on the lt button To remove all commands click on the lt lt button Some commands such as Arm or Bypass require additional clarification e g arm stay arm away bypass zone 2 etc These selections can be made from the dropdown Options list located in the middle of the screen Modem Setup This screen allows you to choose the mo dem and parameters for remote communication Interactive Communications Cho Mim oma Options FBI The following selections appear in the Options menu Show Activity Displays gt gt on _ send receive of characters on the bar shown above Turbo Mode If this option is selected no status request occurs between commands A status request will only be sent if there are no pending commands or if the command requires a status command to end Auto Initialize Modem This option initializes the modem on connect Connect Speed The following three choices exist for connect speed e Normal Connect e Fast Connect e Super Fast Connect Interactive Communications 8 23 8 24 Problematic Modem Alternate AT Hangup Bad Modem Cable Set Time On Disconnect The following three choices exist
49. ght should go on and off for both the Compass software and the modem If this does not happen the modem cable is a likely suspect If after changing the modem cable the problem still occurs when the same test is run a problem exists on the cable inside the computer Another option under Problematic Modem is Alternate AT hangup When this option is selected the DTR line is no longer used to get the modem s attention Instead a guard time command is used ERROR Cannot put modem into command state Solution The 1200 baud modems and the Hayes Smartmodem 2400 modem are subject to this error Set the Communications Option Problematic Modem Menu selection of Toggle DTR on first command and set the Drop DTR 3 1 to seconds ERROR Btrieve error message Solution Btrieve is the database used by the Ademco and First Alert DOS downloaders If the error occurs when DOS conversion is first brought up it is most likely caused by an older version of Wbtrcall dll being used To fix this error copy wbtrcall dll from the dll folder of Compass into the exe folder This dll is not backward compatible and may cause problems with other older software packages If this dll is replaced rename the previous version whbtrcall wdl so that it can be put back after the DOS conversion is completed Solution Btrieve error displays for certain accounts in the vst file it indicates real problems in the DOS database Run the
50. go i E gaal F Daire Arer Briesotdes K IR Conver eocouns D E Deise d Pe teen jan de IS Fini Dain E Charge THD tee teg jeten Fofrbkent Commurer sian Dep a AJ A8 Updating Operator Information At any time you can update or change an operator s access status by doing the following 1 Select the operator from the Current Operator list 2 Modify the characteristics for the operator 3 Click on UPDATE Deleting Operators To delete an operator click on the operator s name from the Current Operators box and click on the DELETE button Defining System Operators 5 5 5 6 Defining System Operators The first step in defining account information is to set up your customer database This is performed on the Customer List screen Search Sort By Sola Box Customer Accounts Grid t _ p gt Customer Options Box Adding Customer Accounts To add a new customer account 1 Log in to Compass 2 Click the CUSTOMER button Customer Information 6 1 3 Click on the ADD button from the Customer Options box The screen displayed allows you to add customer information Subscriber Data Receiver Account Last Name First Name Business Voice Phone Fax Address 1 Address 2 City State Zip code Zip Ext contact name Another Side Panel Data Notes Panel Revision E Class Panel Phone Number Caller ID Firmware 4 Tab through the screen
51. h mo Highlight the desired commands in the Available Commands area on the left side of the screen Click on the top arrow in the center of the screen to move the desired command into the Selected Commands area on the right side of the screen The command may have options associated with it e g Arm Away Arm Stay etc These options will appear in the center of the screen After a command has been selected from the right hand area it can be modified by clicking on the EDIT button small pencil in upper right of the screen When all selections have been made click the SCHEDULE button in the lower center of the screen The following screen appears Unattended Communications Schedule Batch x Schedule Initiated From Process Between Date Between Times Start Date 11 10 99 Start Time 10 09 00AM And And End Date 11 11 99 End Time 12 05 00PM IT Increase Priority OK Cancel 6 Set the start and end dates and time for this batch 7 Click OK to complete the Unattended scheduling You will be returned to the Customer Information screen How FBII Unsolicited Mode Works 1 The Unattended Server is started and listens for incoming calls 2 The panel calls in 3 The server identifies the panel type and extracts the unattended ID from panel The Unattended ID from the panel is used to locate the correct Compass Account within the Downloader 4 Once the Compass Account
52. has been found the server will download the Compass Account data to the panel Setting Up FBII Panel To Call Unsolicited Server The Unattended Account ID number must be installed in the FBII panel This value is retrieved from an existing Unattended Communications 9 21 9 22 Compass Account To obtain this data take the following steps 1 Go to Compass Customer Screen and find or create the Compass Account of interest Highlight the Compass Account and depress the following keys lt SHIFT gt lt CTRL gt A box with information about the Compass Account being highlighted appears Compass Windows Downloader sw Account_Id 4003 SE Panel ID 3662 Panel_type_rev_id 169 OK Search for the Account ID value in the FBII panel s unattended ID area Once this is done the FBII panel can call the Server at any time Note The account ID must be preceded by a string of zeroes when being entered into the panel such that the entire number is exactly 12 digits long i e for the above account the number to enter in the panel would be 000000004003 Unattended Communications Synchronizing the Database The Download mdb database is automatically synchronized to the new table format at the end of the Compass installation The synchronization adds in new tables and fields to Download mdb while ensuring that previous data is not lost Compass will not run with the database unsynchronized The executa
53. he Con vert DOS Accounts screen Allows operator to restore or com pletely purge customer accounts Allows operator to print all alarm control information Allows operator access to the Zone Information screen for the control Allows operator access to the His tory Screen for the control Allows operator access to the Create Templates screen Allows operator to view the Com puter Station Identification Number Allows operator to change the Com puter Station Identification Number Allows operator to change import subscriber options and settings Allows operator to communicate with panels 5 3 5 4 Changing Operator Names If you want to change an operator s name highlight it in the Name box and type in the new name then click the UPDATE button Changing Operator Passwords Only an operator with Administrator level can change an operator s password If an operator forgets or wants to change his password an Administrator can assign a new password by taking the following steps 1 Select the operators name from the Current Operator List 2 Click on the CHANGE PASSWORD button The Change Password screen is displayed 3 Assign the new password and verify it by entering it again 4 Click on the ok button Defining System Operators RE CES Th TE Hele A ASS SSE Current Upan i Dap Soman Arrest Current z ieee Code Mey Uen Operator E Ada three List WE j T Mreip Peir Fri T ia
54. icited and Scheduled acti vated the Server operates in Unsolicited and Scheduled modes simultaneously The Server executes scheduled jobs at their selected times and when not busy answers unsolicited calls This is the default mode and recom mended mode of unattended operation How to Use Unattended Mode ADEMCO and FBI Chapter 9 contains information for Unattended Communications for ADEMCO and FBII For ADEMCO this information begins on page 9 8 for FBI this information begins on page 9 18 Starting the Unattended Server To start the Unattended Server either ADEMCO or FBII click on the UNATTENDED button at the top of the Customer Information screen The following prompt will appear w Select Unattended Server Ademco FBII Cancel If using ADEMCO Group Compass select ADEMCO if using FBI Compass select FBII Click on the OK button To use both Unattended communications servers at the same time you need to have them on different Comm Ports of the computer going to two separate phone lines For step by step instructions on using the ADEMCO Unattended server refer to page 9 8 For step by step instructions on using the FBI Unattended server refer to page 9 18 Unattended Communications Receiver Group Assignment This function allows the operator to add edit or delete a mapping of Receiver Group to Primary Phone Duplicate account numbers may be assigned to accounts programmed to report to diff
55. is is effectively the same thing as the newer dll s will be in memory ERROR Windows returned Printer Error 482 Solution This usually happens when a 16 bit application is printing complex pages from Windows 95 to a Network printer To solve the problem take the following steps Go to Start on the Taskbar Click SETTINGS then click PRINTERS Right click the correct printer Select PROPERTIES ae cadets SS Select the DETAILS folder and SPOOL SETTINGS button If the default setting is Start printing after first page is spooled change to Start printing after last page is spooled 6 Choose LPT1 from the Print to the Following Port drop down box 7 Click CAPTURE PRINTER PORT 8 Enter LPT1 in the Device drop down box 9 Enter the printer path name in the path box Printer paths look like My Server MyPrinterName Make sure Reconnect at Logon is checked Note A list of printer names can be retrieved from the ADD A Port button An alternative to this procedure is to select the DETAILS folder click on the SPOOLS SETTING button and then select PRINT DIRECTLY TO THE PRINTER A 7 A 8 Numerics 3041 Incompatible Database condition A 6 4100SM 1 1 4100SM Serial Module 1 1 error A Access Control 5 3 Add 5 2 Add Modems 4 4 Add Users 5 2 Adding Customer Accounts 6 1 Adding New Operators 5 2 Administrator 5 2 5 3 Alternate AT hangup A 2 Answering Machine Defeat 8 16
56. l to be copied from 3 Enter the receiver and account number of the panel to be copied to or check the CREATE NEW PANEL box 4 Click ok The new account will now be copied from the source account An account can be copied only to another account that uses the same control panel type and revision 7 10 Control Panel Information How to Communicate On Line ADEMCO FBII and Apex The following chapter contains information on Interactive Communications for ADEMCO FBII and Apex control panels For ADEMCO this information follows on page 8 1 for FBII the information begins on page 8 20 and for Apex the information begins on page 8 25 Getting On Line ADEMCO To begin interactive operation perform the following steps 1 From the Customer Account Screen click on the MopiFyY button for the selected control panel 2 Select the COMMUNICATIONS menu option 3 Click on the CONNECT button The Communications screen appears Interactive Communications 8 1 Request No Call back only appears ro TT on panels where the E Use Aren CHO panel setting must T Sanxeertsg Bachi Dietes T Fiter Teret Comerica be matched for call gt 7 Famers Cetkect back e g 4140XMP l empane Privy F 4120XM 5140XM ee n Comm Aclsarn CA Sai E Ga Initiate From Box 4 In the Initiate From box select the origin of the call PC Panel or if your control i
57. llow the system prompts Installation 2 3 2 4 Log In Procedure After a successful installation the system creates a Compass Downloader group that includes an icon titled Compass Downloader Compass Downloader If you are using Windows 95 or NT you will find this icon under the Program section of the Start menu Double click on this icon to open the program The Compass logo screen is displayed followed by the Log In screen Compass Windows Downloader x System Log In Database C COMPASS DATABASE DOWNLOAD_MDB Enter an operator name and password The default operator name and password is master Anyone with a valid operator name and password can log in The operator who is currently logged in is displayed in the upper right hand side of the Customer Information screen Use the DATABASE button to select the path to the database you will be using Installation For security reasons we recommend that you change the default operator name and password For information refer to Chapter 5 Defining System Operators An option available from the Shell menu permits the administrator to determine what is left or cleared of the operator name and password on the Log On screen after the LOGOUT button is pressed Select the FILE menu option and then the LOGOUT OPTIONS menu Three different options are available e Clear Name PW Password e Keep Name Clear PW Password e Keep Name and PW Password
58. nesesneseees 1 2 Getting Product Updates svvccsiccesscstscecsscscssenssnscsnndsccsisesnstnecasnaaaneseasies 1 3 Using ROCHET TN 1 3 Beleeger ee ee 1 4 Microsoft Windows Basics e ccccccceceecccseeccseuceseeeeueeeeeeeeeeuueeeeeaueeseneeeeeas 1 4 Downloader Program Structure ecceceeeeeseeaececneenaeeeeeeeeaeeeeeeenaeeeeeeenea 1 5 Downloader Menu Structure c cccsesscssesensesecsseeeeseeeeeseeenseeseesenes 1 6 Chapter 2 Installation Installation ON a Single PBC ce cesseseseeeee eee eeeeeeeeeeeeeeeeeeeeseeeeeeeeeeneees 2 1 Installation ON a Network 1 0 0 ceccccesseeeeeeeeeeeeeeeeeeeneeeseeeeeeeeeeeneeseeeeennees 2 2 Floppy Disk SetUpP svisscccicssesnactcecsteteasstanatecsascasantancestsisescnantacndcasateieasans 2 3 Log in Procedure sssscaiesnsinisnesssicesancactanisndexansnncassusadaanansdsiaeseiaanantanninae 2 4 L gging QUU E 2 5 Chapter 3 Quick Start Setting Up the Downloader cssseeseeeeeeeeeeeseneneeeeeeensnneeeeeeeeeees 3 1 Creating a New Account E 3 4 Getting On Line With the Control Panel c ssseceeeeeeseeeeeeeeeeees 3 5 Communicating With the Downloader eessseseeesseeersseerrsserrernsrerressne 3 5 DOS V LINK or DOS EZ Mate Conversion c ccccccceesseeeeeeeeeeeeeees 3 7 Chapter 4 Communications Setup Downloader Communications Setup s sssssssesennnunnnnnnnnnnunnnennnnnnnn 4 1 Modem SetUp ssiciasscssscsticxsssnasscncsiasesncmnsinisassatannansestciseseinasu
59. ng Options 2 To purge accounts select the accounts by clicking the desired rows in the Revr Acct column The selected accounts will be highlighted in yellow An additional option exists which can be used to lock the Restore Purge grid to a specified receiver or receiver account This causes only the accounts that match the lock to be visible here This option is located in the lower left of the Restore Puge Accounts screen Customer Information 3 Press the PURGE CUSTOMER button The following screen appears w Purge Records x Purge Selected record Purge All Displayed records Ok Cancel You can choose to purge the highlighted accounts or all accounts displayed on the screen Click OK to purge To restore an account select the account and click on the RESTORE button 5 Click ok to confirm your selection Sorting Customer Data There are several different ways to sort customer information for display Clicking on the SORT By box presents different options A sort can be done by Customer Information Receiver Account Number Last Name First Name Zip Code Business Panel Phone User_Defined_Field 1 Name defined if field used User_Defined_Field 2 Name defined if field used 6 9 To select the sort method either click on the selection from the pull down box or type the corresponding number As a reminder the field that you selected to sort by is italicized on the screen The option
60. nload the current Station CSID of Downloader to the panel c Download current data to the panel If no account exists before the upload select one of these options a Disconnect from the panel b Download the current Station CSID of Downloader to the panel Jobs Start LE Button Stop Button Activity Log Button The server is started automatically If you want to select Unattended options click on the Stop Button to stop the server Then click on Options on the menu bar The following drop down menu appears 9 10 Unattended Communications 1 Compan Come als Loser 2 E rege SCH Click on one or both of the bottom two entries Unsolicited Server Activated and or Scheduled Server Activated depending on which Unattended Mode is desired Activating both servers turns on Mixed Mode Click on Prompt Unsolicited Setup on Start second Options choice if you wish to see and or change the Unsolicited Setup Screen on every start up see the screen in How Unsolicited Mode Works Click on the Start Button to reactivate the Server How to Schedule ADEMCO Unattended Jobs Be sure to start the Unattended Server before scheduling jobs refer to page 9 2 for instructions To schedule an unattended job click once on the account in the Customer list Then click the Schedule Button located in the Panel Options area of the screen Unattended Communications SA Schedule Button Panel Options
61. nnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnana 7 10 Chapter 8 Interactive Communications How to Communicate On Line ADEMCO FBII and Apex 8 1 Getting On Line ADEMCO ssssssssssssnussnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnna 8 1 Modify Current Account Programming On Line essees 8 4 On Line Commands ADEMCO ssssssssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn EEN 8 5 Saving the Event LOG een 8 11 Options ADEMCO vic caccccsseciscesescecesdectecectet sdecsecdiscesdeesecescstseedtiecceiss 8 14 Answering Machine Defeat ADEMCO 2 seeeeeeeeeeeeeeeenes 8 16 Setting the Time ADEMCO eeeeeeeeeeeneeeneeseneeeeeseeseeeeeees 8 17 Shutting Down a Panel ADEMCO seeeeeceeceeeeeeeeeeeeeeeees 8 18 Sending a Test Report ADEMCO ceecceeeessseeeeeeeeeeeseeneeeeeeees 8 19 Getting On line FBI 0 2 0 0 cteeteeeeeeeeeeeee ee eeeeee eee eeeeeeeeeeeeseeseeeeeees 8 20 Panel Communications dees ed 8 20 On Line Commands FBI 2 ceeseeeeceeeeneeeeeeeeeeeeeeeseeseeeeeees 8 21 Options d CIE 8 23 FBI ek TEE 8 25 Getting On Line APEX vicciceesenssecsccsvevscnencenswewsenssdnseuntenviseseensnneamesecs 8 25 Table of Contents vii Chapter 9 Unattended Communications Unattended Operation sccccscceeessssseeessneeeeesseeeessssneneeneeeeeeeensess 9 1 Re ee Hee eee erates ae a 9 1 scheduled Mode ege 9 1 Mixed MO AE E 9 2 How to Use Unattended Mode
62. number Select OK to save and exit or CANCEL to exit without saving The Station C S I D will be used for any new or defaulted accounts Once an account has been saved the C S 1 D for that account is stored in that account so that a change to the Station C S I D will not change the account C S I D An operator can when given the authority view or change the C S I D on the Dialer screen when modifying an alarm control panel To change the C S I D of an existing account go to the Communications screen and connect to the panel While connected press the MODIFY button and change the C S I D on the Dialer screen Then download the panel You can download the current station C S I D to all Compass downloaded panels by selecting WRITE C S I D ON DOWNLOAD This changes the C S I D to the new C S I D specified in the station When the view C S I D button is pressed the system displays the new station C S 1 D Communications Setup Station Data Ea Current Customer Class CSIDs Station CSID aaa 123456FF Bus l Commercial write CSID on Download AII Alternate CSIDs 44444444 E FFFFFFFF 33333333 Class Description 11111112 Edt Delete Add edt Del Unattended DN Allow Panel Initiated Uploads T Allow PC Scheduled Batches User Defined Field Caption fod Field2 Another Side Note FBII and Vartec use the first 6 digits of the CSID OK Cancel The Lynx EX panel allow
63. o back to running download exe instead of netload exe In this configuration a new installation of Compass requires either an update of each client machine to run fast with most of Compass local or download to be run directly off of the network which results in a loss of speed Netload is only useful in keeping the client machines automatically updated it is not necessary Alternatively a partitioned drive d can be set up on the server and Compass installed to that drive The server and all client machines can then run netload exe Only a network administrator can change these settings The Head of the downloading department cannot typically change these settings A 5 A 6 ERROR 3041 Incompatible database error mes sages Solution This error occurs when paging software is running in the background using an older version of either MSAJT200 DLL or MSAJT112 DLL This software has loaded the older version of these dll s into memory To fix this situation don t run the paging software at the same time as Compass Search to find these 2 dll s on the system Compass will put them into c windows system It is likely that this paging software has the dll s in its local directory If this is true rename the dll s in the paging software directory to wdl Let the paging software use the newer dll s installed and see if the two software packages can both run this way Always start Compass first and then the paging software Th
64. ommunication I Increase Priority J Acct tin Panel Panel Phone 1234567 Save Undo Comm 2 Hayes SMARTMODEM 2400 Schedule Comed Cancel 7 8 Select PC from the Initiate From box Select FIRST TIME COMMUNICATION if the panel has never been downloaded to before Select USE ACCOUNT C S I D if it has been downloaded to before If this is a First Time Communication but there is an account in the control panel make sure ACCT IN PANEL is checked Enter the control panel phone number Click on the CONNECT button The PC calls the control panel A series of SEND gt gt and RECEIVE lt lt arrows appears at the bottom of the screen The modem disconnects and waits for the control panel to call back if the control panel has Callback option set Quick Start Quick Start 9 When the control panel calls back and goes on line select the action you wish to perform from the On line Commands Download Upload etc 10 When you are finished communicating click on the DISCONNECT button DOS V LINK or DOS EZ Mate Conversion For information on converting existing ADEMCO DOS V LINK or FBI DOS EZ Mate accounts to Compass Windows Downloader accounts refer to Converting Accounts from V LINK or EZ Mate on page 6 3 3 7 3 8 Quick Start Downloader Communications Setup To set up Downloader communications click on the MODEMS button on the Compass shell screen The
65. on 5 To continue adding operators repeat steps 1 4 When you have finished click on CLOSE User Screen Access Definitions User Screen Access Allows operator to view control panel User screen when modifying control panel programming View User Code Allows operator to view control panel user codes Add Users Allows operator to add control panel user codes Modify Users Allows operator to edit or delete con trol panel user codes Subscriber Access Definitions Add Allows operator to add new custom ers to database Edit Allows operator to edit existing cus tomer information 5 2 Defining System Operators Defining System Operators Delete Modify Panels Import Export Allows operator to delete customers from database Allows operator to access and change alarm control information Allows operator to import export Compass accounts If you do not want an operator to have access to the Operators screen disable the Administrator option for that operator Other Access Definitions Administrator Convert Accounts Restore Purge Customers Print Data Zone Screen Enabled History Screen Enabled Template Screen Enabled View C S 1 D in Panels Change C S I D in Panels Edit Import Subscribers Communications Allows the operator full access to the Operator screen Without this option the operator cannot view the Opera tor or Station Data screens Allows operator access to t
66. on the Internet at http www ademco com Using This Manual Our goal when writing this manual was to make it as easy to understand as possible Occasionally we include an important note or technical tip to make your work flow Welcome 1 3 more smoothly Find these tips by looking for a boxed note with a checkmark This symbol indicates a very important note Please read each one carefully Where applicable the actual screens are shown to help you understand the procedure being explained Release Notes Any information that could not be included in this User s Guide will be available in the Release Notes which may be found in the Docs directory on the CD ROM Microsoft Windows Basics As with most Windows programs the Downloader program uses keystrokes as an alternative or addition to the mouse On many of the screens there is a button that has a dark border around it This button is called the default button If you press ENTER on the keyboard the default button s action will be performed For example when you open the Downloader the Customer icon is defaulted dark border If you press the ENTER key you will open the Customer Modify screen Welcome Welcome The following commands are also available KEY ACTION TAB Moves to the next field on the screen ENTER Performs default button action SPACE BAR Fills in check boxes ALT DOWN Opens selected drop down choices ARROW ARROWS Arr
67. ormation ccccesssseeseeeeees 6 6 Deleting Customer ACCOUNS seeeeeeeeseeeeeeneeeeeeeeeeeeeneneeeeeeeeenees 6 6 Restoring Purging Customer ACCOUNMS c cccseeeeeeeeeeeeeeeeeeeeeneeees 6 7 Sorting Customer Data vccicinnintenceccenentenienswessesecenaeasienwndesaeiarareneneiies 6 9 Searching for Customer Accounts ssaanssssnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnna 6 10 Purging History Data Ae tuneitenendindcccnarsen 6 11 Renaming Receiver Group s ssssceeecsssseeseneeceeeeesessssneeeeeeeennesees 6 11 Exporting and Importing Accounts ssssssssessennnnnnnnnnnnnnnnnnennnnnnnnn 6 12 Customer Account Screen Layout ccccceeeeessseeeeeeeeeeeneeneseeeeee 6 13 Table of Contents Chapter 7 Control Panel Information Alarm Control Programming Overview ccccccssssseeeneeeeeeeeseeeeeenes 7 1 Fleege age iat ieee eta a a des ad tee ae A tN ae ei tl 7 2 lut le te E ME 7 2 VIEW ireti reien p EEE ibvancteed ee eege 7 3 EELE AE E E E E A T E E A A E T 7 3 Features arona DEENEN ed ate he 7 4 WNION TEE 7 5 Help EE 7 5 Programming an Alarm Control ccccccessseeeeeeeeeeeeeeeeseeeeeeeeeeeeeees 7 5 ite RK ENEE 7 6 Creating New Templates AANEREN 7 7 Modifying Templates AA 7 8 Deleting Templates saria a r N A ES eaa 7 8 Setting Up an Existing Customer Template c ccccceseeeeeeeeseeeeeeeeees 7 8 Using a Template to Create a New Account 7 9 Copying an Account ssssssssssssueessenennnnnnnnn
68. ose events since the last Event Log reset are uploaded If you select Full all events are uploaded Interactive Communications 8 9 4 Click ok The following screen appears Status x Downloader Communicating Using First Time CSID Retrieving Event Log One Moment Please 8 Seconds When the Event Log details have been uploaded the following screen appears amp Even Log lriorescatkn 8 10 Interactive Communications 5 Select how the records are to be displayed either EVENT PARTITION Or USER from the Sort Order box To change the sort order select an option from the Sort Order options box To view the events in a 24 hour format click on the 24HR button To print the Event Log click on PRINT To save the Event Log do the following with the Event Log screen displayed Saving the Event Log Interactive Communications 8 11 1 Click on SAVE The following screen appears Le Sg Ser regen ET aed od A i yams n er ie i 2 Select the Save options If you want to save the log in the Downloader only select SAVE IN DATABASE LOG and de select SAVE IN TEXT FILE 3 If this is a new Event Log select NEW EVENT LOG If you would like to append this new information to an existing Event Log select APPEND TO LOG 4 When APPEND TO LOG is selected the available Event Logs are displayed 8 12 Interactive Communications F bre e Shall eH T ames im Teen ie ny mesa ws Team
69. ovides the version number of the Compass Downloader database and the software version of the program component you are currently using Downloader Menu Structure Button bars and menu bars are available to make your selections easy Selecting the desired option from the menu bar displays the appropriate screen If there are subcategories for this selection they will appear like the tabs on a file folder Select a screen to view using either the mouse or keyboard To make a selection point at it with the mouse and click the left mouse button Notice that as you move the mouse across the screen text appears at the bottom of the screen describing each field and listing the programming field number A sample screen follows Welcome Menu Bar Button Tab Bar Bar Context Program Sensitive Field Descriptors Number Welcome 1 7 1 8 Welcome Installation Installation on a Single PC 1 Insert the Compass Downloader CD ROM into your CD ROM drive For information about floppy disk installation see page 2 3 In Windows 95 Windows 98 or NT from the Start menu click Run In Windows 3 X select Run from the Program Manager or File menu Enter the path to the Setup program on the CD ROM drive i e d setup SETUP prompts you through the installation process Follow the on screen instructions By default SETUP installs into the c COMPASS directory If desired you can chang
70. ow keys can be used as an alter native to scroll through choices ESC Performs cancel close action Downloader Program Structure Compass Downloader consists of three main programs When you start the software the first thing you see after the logo is the Log In screen After you enter a valid Operator name and password the Compass Shell screen appears From this screen you can access program wide options such as Logout options Station Data and Operator Setup You can also set up Customer Accounts from the Shell When the Shell is running you will see an icon of a house on the Windows 95 98 taskbar From the Customer Accounts list you can access the customer account s Alarm Control Panel configuration When you are viewing this data you are in the Panel Edit program and you will see an icon on the taskbar that looks like an eye From the Panel Edit screen you can go to the Communications Program and connect to a customer s alarm control panel and execute commands on line such 1 5 1 6 as arming or disarming the panel programming the panel configuration downloading or uploading configuration and settings that were programmed into panel previously When you are in the Communications program you will see a third icon on the taskbar which looks like two computers connected with a cable From every program component Shell Panel Edit Communications the Help menu provides an About box which pr
71. pass Downloader for Windows is now Y2K compliant Please note that the computer hardware BIOS etc and operating system used to run Compass Downloader for Windows must also be Y2K compliant to ensure Compass will run correctly If you are uncertain about the compliance status of your hardware operating system contact your hardware operating system vendor for instructions on Y2K testing Manual Structure This manual will guide you through the many operations of the Compass Downloader It is arranged in the order in Welcome which operations should be performed until you become familiar with the program The manual is divided into ten chapters Chapters 1 and 2 include basic information about the Compass Downloader such as key features the Downloader menu structure and Downloader installation Chapter 3 is a Quick Start guide designed to get the user up and running quickly Chapters 4 and 5 take you through the Downloader setup and covers those items that only need to be performed once such as the modem setup Chapters 6 through 9 cover the daily activities performed with the Downloader These chapters include adding and modifying customer accounts and communicating with the control Chapter 10 and Appendix A describe utilities and error conditions including troubleshooting Getting Product Updates Any future updates may be acquired through ADEMCO directly or downloaded from our Internet site You can find ADEMCO
72. r suddenly stops allowing anyone to add new accounts Solution The reason for this error is that the Novell Server runs out of locks Novell defaults should be e Max Records per connection 500 gt gt 10 000 e Max File Locks per connection 250 gt gt 350 e Max Record Locks gt gt 20 000 ERROR Permission denied cannot open sys tem Idb error message Solution This error message may occur when running netload exe from a peer peer network Netload exe is designed to speed up a network installation To solve this problem take the following steps 1 Load the full installation on the network 2 Change the shortcut for each of the client machines to run netload exe instead of download exe 3 Netload will check the network drive to see if any of the files in the exe dll or bitmap folders have been updated If any files are newer than those on the client machine they are copied to the appropriate local c compass subfolder The client machines are updated automatically without having to run an individual install on each machine If Compass has been installed on the server machine s C drive the server machine cannot be used to run Compass using the netload scheme If the server machine is running Compass it puts a lock on the system ldb If a client machine attempts to run netload it will attempt to check for new files and then give the error message Permission denied system mda open To solve this problem g
73. ration to be initiated to sites that have an answering machine The modem speaker must be enabled in the Downloader Communications screen so you can hear the phone at the site ringing Also Answering Machine Defeat must be enabled in the Downloader either in the Connect screen or the Dialer screen in the account for the panel you are communicating with and the panel s Ring Detect Count must be programmed for 15 rings To initiate remote operation to a site with an answering machine take the following steps Interactive Communications 5 Select ANSWERING MACHINE DEFEAT on the Downloader Communications screen see page 8 3 Initiate a call from the PC The PC displays Press Escape or Click OK after First Ring Listen for the phone to ring at the site After the first ring press the ESCAPE key to disconnect the call The PC automatically hangs up waits 4 seconds and re dials the number The panel picks up on the first or second ring of the second call If the panel is programmed for Callback Required it hangs up and calls the PC back The PC answers Setting the Time ADEMCO Interactive Communications To set the time in the panel 1 From the Command pulldown menu select TIME SET 8 17 The following screen appears kees Ire St es 2 The panel is set to match the PC or you can change the time to whatever you wish Shutting Down a Panel ADEMCO To shut down a panel with the
74. s Defining System Operators After setting up your communications options the next step is to define Downloader system operators Operators can be assigned different levels of authority which allow them access to various system and control panel operations Once you have logged on look for the button marked OPERATORS on the Compass shell screen Clicking on this button brings you to the Operators screen Only an operator with Administrator level authority can access the Operator screen Ga Compare I oho Dorain Ui Ks zbsnl E Rm Ten Neie Hee d User sch Screen Access UTED im jjis Dori Acc Fue Cada E Wi Uer Aa TE Subscriber E Wehr Pasii Wri e Ai Sc ap Access I briri D eg besen Res Di Lermi Aeran Harim D Beima Pirja Liham a D s Cedies Other F A Herr Access D Changs CHD i Dee DR de et Seegen TE Co er ee __ 5 1 This screen defines the security level of all operators of the system You are not allowed to exit the screen unless at least one operator is defined as an Administrator Adding New Operators To add new operators 1 Click on the ADD button on the bottom of the Operators screen 2 The screen changes slightly allowing you to type in an operators name and password The password must be typed twice to confirm it 3 Select the access properties for that operator using the access definitions listed below as a guide 4 Click on the ok button to save the additi
75. s directly connected to your computer s serial port select DIRECT 5 Select USE ACCOUNT CSID or FIRST TIME COMMUNICATION according to the criteria in the following table on some panels a TELCO option is also available see Options segment in this section this isacommu select FIRST If you select FIRST TIME COMMUNICATION nication with an TIME COMMU The panel must be programmed for a Ring Detect unprogrammed NICATION and greater than zero and Download Callback Number If panel default the panel Callback is disabled at the panel you must also enable Download Without Callback in the Downloader 8 2 Interactive Communications the panel you Select USE If you select USE ACCOUNT CSID want to commu ACCOUNT CSID The panel must have a Ring Detect Count greater than nicate with has already been downloaded Interactive Communications zero If the panel has Callback enabled a DL Callback Number must also be programmed If Callback is dis abled at the panel you must also enable Download Without Callback in the Downloader The subscriber s account number must be pro grammed into the panel and must match what is in the Downloader If either of these fields do not match the panel will not get on line with the Downloader 6 Select ANSWERING MACHINE DEFEAT if there is an answering machine at the premises For a description of Answering Machine Defeat see page 8 16 Make sure ACCT IN PANEL is not
76. s multiple attempts by the Downloader to match the C S 1 D This feature is useful in the Unsolicited Unattended mode These alternate C S I D s can be entered in the Alternate C S I D area User Defined Fields There are two fields on the Station Data screen The operator can customize these fields and then use them on the Customer Information screen as sort criteria to help organize customer accounts i e residential commercial etc Communications Setup 4 9 1 Select STATION DATA from the File pulldown menu at the top of the Customer Information screen The following screen appears User Defined Fields M inte ab omfxer cai i diera Es ERTILELEEI aoa LEEA AEN FA ena a irei he Soe N SL a ie Ses ml Raise D j Emesl The Current Customer Class section allows you to enter a classification for a group of customers The class is assigned to a customer account on the Customer Detail screen It is used for sorting and search functions e g Commercial Accounts Residential etc 2 Type the field name to be used into the two boxes under User_Defined_Field Caption 3 Click OK When renaming these fields the new name also appears in the Sort By box located on the Customer screen A custom Sort feature has now been created Only an operator with Administrator privileges can access the User Defined Fields Communications Setup Operator Names Operator Command Button
77. sage 8 13 Shutdown 8 18 Status 8 6 8 21 Test Report 8 19 Upload 8 6 8 21 Operator Adding New Operators 5 2 Defining Operators 5 1 Operators 5 1 Other Access Definitions 5 3 P Panel calls back but modem never an swers error condition A 1 Permission denied error condition A 4 Print Data 5 3 Printer errors A 6 Printer Setup 7 2 Priority increasing Unattended Opera tion 9 15 Programming defaults viewing 7 3 Programming The Control 7 1 R Receiver Group Assignment Unat tended Operation 9 3 Release Notes 1 4 Restore Purge Customers 5 3 Restoring Purging Customer Accounts 6 7 S Saving Customer Account Screen Lay out 6 13 Saving the Event Log 8 11 Scheduled Mode operation ADEM CO 9 4 Scheduling unattended jobs ADEM CO 9 18 Searching for Customer Accounts 6 10 Setting the Time 8 17 Setting Up the Downloader 3 1 Shutdown 8 18 Sorting Customer Data 4 9 6 9 Station Data 3 2 Station Data Screen User Defined Fields 4 9 Status 8 6 8 21 Subscriber Access Definitions 5 2 System Requirements 1 2 System MDA error condition A 4 T Template Screen Enabled 5 3 Templates 4 10 7 6 Converting Customer Data 7 8 Creating 7 7 Deleting 7 8 Modifying 7 8 Using 7 6 Test Report 8 19 U Unattended Communications opera tion 9 2 Unattended jobs ADEMCO 9 18 Unattended Mode introduction 9 1 Unattended Operation Account Record 9 14 Increase priority 9 15 Receiver Group Assignm
78. settings Printer Setup Allows an operator to select and set up the printer Print Programming Form Allows an operator to print a pro gramming form that reflects the cur rent Downloader settings Exit Allows an operator to exit the Panel Edit screen Communications Takes you to the Compass Communications screen Allows an operator to upload or download information to 7 2 Control Panel Information Control Panel Information the panel providing the ability to arm disarm retrieve status bypass zones and send messages View The View modes give the operator the ability to see different versions of a control s programming This allows the operator to view the values saved in the Downloader values uploaded from the control converted DOS values default values or a current edit not yet saved The screen being viewed is indicated in the upper right corner of the title bar Current Edit Allows an operator to view the changes just made not saved yet to the control programming Upload Allows an operator to view the data last uploaded from the alarm con trol Saved Allows an operator to view the previ ously saved data DOS Allows an operator to view the DOS converted Downloader programming information Defaults Allows an operator to view the pro gramming defaults for a control panel Some panels have multiple default options available For these panels a default selection must be made e g 1
79. should be limited to authorized individuals Licensee assumes full responsibility for use of the Licensed Programs whether by authorized or unauthorized individuals Licensee agrees that the License Fee has been setin reliance upon the limitation on liability contained herein and that such provisions are fair and not unconscionable ADEMCO does not represent that the Licensed Programs may not be compromised or circumvented that the Licensed Pro grams will prevent any personal injury or property loss by burglary robbery fire or otherwise or that the Licensed Programs will in all cases provide adequate warning or protection Licensee understands that a properly installed and maintained alarm may only reduce the risk of burglary robbery or fire without warning but is not insurance ora guarantee that such will not occur or that there will be no personal injury or property loss as a result 7 DISCLAIMER OF WARRANTIES ADEMCO does not warrant that the Licensed Programs will meet your requirements that operation of the Licensed Programs will be uninterrupted or error free or that all Licensed Programs errors will be cor rected The entire risk as to the quality and performance of the Licensed Programs is with you THE IMPLIED WARRAN TIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT ARE DISCLAIMED NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY ADEMCO ITS EMPLOYEES DISTRIBUTORS DEAL ERS OR AGENTS SHALL INCREASE TH
80. t information changes click PRINT 4 Click on the ok button or CANCEL to exit without saving the changes Deleting Customer Accounts Deleting a customer is a two step process To delete a customer 1 Click on the customer s name from the Customer Account list 6 6 Customer Information 2 Click DELETE The following screen appears Delete Selected Customer record Delete All Displayed Customer records Ok Cancel 3 Select either Delete Selected deletes highlighted accounts only or Delete All deletes all accounts displayed in the customer grid and click OK Click CANCEL to keep it See Restoring Purging Customer Accounts below to complete the deletion process An account must be purged before that account number and receiver number can be used again Be very careful when using the Purge capability Restoring Purging Customer Accounts This is Step 2 in the deletion process When you delete a customer as described above the information is not completely lost You must then purge the account to completely delete it Whether you want to restore or purge an account the first step is the same Customer Information 6 7 1 From the Tools pull down menu at the top of the Customer Information screen select RESTORE PURGE CUSTOMER The following screen appears Deleted A The Iebeehtret colleen hese bast kakea Tei dela aoe Taio the Cita sal hcl pa ata te ung ad Locki
81. t the Unattended Server performed successfully as well as unsuccessful attempts at performing unscheduled jobs Information The INFORMATION button is at the bottom of the Unattended Jobs screen in the Panel Options area Pressing this button brings up the following screen Unattended Communications 9 7 Information Button Selecting Commands on this screen displays a list of commands scheduled for this job Select Activity Log to display the Activity Log for the selected job ADEMCO Unattended Communications How to Select ADEMCO Unattended Mode Click the Unattended button from the Compass Shell screen The first time you enter ADEMCO Unattended Mode you will get the following screen 9 8 Unattended Communications Ke UC KR TER HE E aa RE T B ttel real 3 LOTIL EU Pamei piama Cotte ipten feste 1 pap gea 1 we JI pos Fo This cache is necessary for the Unsolicited Mode to work Therefore this build must be allowed to finish It may take several minutes but will only be required on the first session After the cache is completely built the following screen appears Co oa Pera Lie ant Gey IW Soe Timi Dese a AM D end eren dan reit ican GAR gud ege m mmm a e T asaka ha D Da Pad I Damala ha GID Ta a T amaka hoaa Prpa Du LS 1 i Unattended Communications 9 9 If an account exists before the upload select one of these actions a Disconnect from the panel b Dow
82. talled to determine the Compass Account Unattended Communications 9 17 FBI Unattended Communications How to Select FBII Unattended Mode 1 Click the Unattended button from the Compass Shell screen 2 The server is started automatically 3 If you want to select Unattended options click on the STOP button to stop the server Then click Options on the Menu Bar The following drop down menu appears E Aamin O 2400 Mu EDD 9 18 Unattended Communications 4 Click on one or both of the bottom two entries Unsolicited Server Activated and or Scheduled Server Activated depending on which Unattended Mode is desired Activating both servers turns on Mixed Mode 5 Click on the Start Button to reactivate the server How to Schedule FBII Unattended Jobs Some panels do not have the Unattended ID feature Refer to the Installation Instruc tions for the panel with which you are com municating to determine whether it has this feature If the panel does not have the Unat tended ID feature make sure there is no Callback Number programmed into the panel Be sure the Unattended Server has been started before scheduling jobs To schedule Unattended jobs take the following steps 1 Either select the account on the Customer screen and click the SCHEDULE button or go to the Communications screen shown below available from the Panel Edit screen Unattended Communications 9 19 9 20 P FE iai Mo Do m
83. to move from field to field You must fill in the Receiver Group number up to 6 characters a 3 or 4 digit Subscriber Account Number Panel Type and Revision Number The Revision Number defaults to the most recent based on the panel selected The revision determines which programming fields the Downloader displays Make sure you select the revision you have If you are uncertain of the revision select the highest available 5 To save the new account and exit the Detail screen click OK To exit without saving the information click CANCEL Customer Information Converting Accounts from V LINK or EZ Mate This section describes converting existing DOS V LINK or EZ Mate accounts to Compass Downloader accounts 1 Start the Downloader by double clicking on the DOWNLOADER icon in the Downloader group Log on to the Downloader 3 Select CONVERT DOS ACCOUNTS from the Tools amp DOS Log In pull down menu The Convert Mode Message box appears If you are using a shared database press NO to continue otherwise press YES to speed up DOS conversion The following screen appears IW Panel Type Ademco FBI O Apex Master Code Default Revr Grp L Cancel DOS File Files st sample vst Directories c vista This example shows the default path for DOS VST files 4 Select the Panel Type and enter the DOS Customer Information Downloader M
84. ttons on the Commands Panel right hand side of the screen will become highlighted as shown in the following screen Interactive Communications 8 27 gt Destiny6100 1 apex FFFF EDIT Communication SHOWeOTT at pex Destiny 6100 Series 8 05 6 Select the desired commands using these buttons 7 To disconnect click on the HANGUP button on the Connect Panel 8 28 Interactive Communications Unattended Operation The purpose of Unattended Operation is to allow you to communicate with the control panel at the installation site from the office computer without an operator at the computer There are now three separate types of Unattended modes available in Compass These methods are called Unsolicited Scheduled and Mixed modes Please Note Unattended Communications is not currently available for Apex control panels Unsolicited Mode In unsolicited mode a panel calls in to the Server without the Server s prior knowledge of the call in Once the panel has gotten the Servers attention the Server must determine what type of panel it is communicating with and perform the appropriate task Scheduled Mode In scheduled mode the Server checks for scheduled commands e g arm upload etc to be performed on a panel at a certain time At the scheduled time the Server performs the tasks scheduled by the operator for the panel Unattended Communications 9 1 9 2 Mixed Mode In mixed mode with both Unsol
85. ults either on screen or in a printed report By using the Compass Downloader programming can be performed at the office prior to installation or can be downloaded from a remote location or at the job site using a PC laptop with an ADEMCO 4100SM Serial Module where the control panel supports it The control panel at the subscribers premises must be connected to a telephone line to download from a remote location Key Features The Compass Downloader includes many new features such as e DOS Downloader Conversion Utility to quickly con vert DOS accounts to the Compass Downloader e Templates for quick and easy programming of con trol panels e A full search utility to help you quickly find a pro gramming field e Multi tiered operator levels for full flexibility 11 e Change button displays programming changes made before saving e History button displays prior programming changes e Unattended Mode enables creation of scheduled batch jobs which then communicate with down load to customer control panels at the specified time without the operator being present e Unattended Unsolicited mode of downloading allows the panel to call into the Downloader while the computer is unattended Recommended System Configuration e Pentium or better PC compatible computer e 16MB RAM e 50MB available disk space e CD ROM drive e Windows 95 98 or NT e 800 X 600 display resolution Year 2000 Information Com
86. under this option e Always e Never e Prompt Interactive Communications FBII F7702 Interface The frame titled FBII F7702 Interface on the Modem Setup Screen is used to set the options available for that interface FOI Inimacive Drserdaa ei Hodes 3ra od TP FFE Ieiedsce Suen pw Fv Tews D Loca Leg Leeft Begatg Cade be Im em Movie Canes Dusen P q Hora 3 d Hds Hair C pasal i Hess o Abo momo O See Chapter 4 for a detailed description of the F7702 options Getting On Line Apex To begin interactive operation perform the following steps 1 From the Customer Account Screen click on the MopiFY button to access the programming fields Interactive Communications 8 25 for the selected control panel or double click on the account 2 Select the COMMUNICATIONS menu option The following screen appears If no modem has been setup for Apex click on the SETUP MODEM button on the leftside of the screen in the Connect Panel and setup the modem If the modem setup has already been setup go to Step 3 3 Click on the INITIALIZE MODEM button to start the modem 4 Click on the DIAL button Wait until you hear the panel tone 8 26 Interactive Communications If the panel has connected the bottom three buttons on the Connect Panel will be highlighted as shown in the following screen 5 Click on the SEND PC ACCESS CODE button If a successful connection has been made the bu
87. y phone number 6 4 Customer Information 7 After you select the appropriate DOS VST Index or Apex ac 4 type file and click OK the Downloader Data Exchange screen is displayed DOS V LINK seem DOS Index or A e Windows ve ac4 type a Download iles e See Leer Files 8 Highlight the DOS files to be converted by left clicking the mouse in the RCvR column of the grid and clicking on the SELECTED button to convert the accounts If all the accounts are to be converted click on the ALL button If only certain control panel types are to be converted select those panel types from the pulldown menu Only those types of controls appear 9 The converted accounts are listed on the right hand side of the screen above When all selected accounts are converted select EXIT from the File pulldown menu Customer Information 6 5 10 To convert a different VST Index or ac4 type file select OPEN DOS from the File pulldown menu The original V LINK EZ Mate or ac4 type accounts are not altered by the conversion to Compass The conversion copies these accounts and leaves the originals unchanged Changing Customer Account Information At any time you can change customer account information as follows 1 Click on the customer account you would like to change from the Customer Accounts listing 2 Click DETAIL in the Customer Option box 3 Make the necessary changes To print the customer accoun
88. y will repair and compact the database Performing this on a noncorrupt database will not damage it The compact of the database will get rid of any deleted customers and shrink the size of the database Press the REPAIR button to execute this utility If the database is on a network we recommend that you first copy the database to a local directory and repair it locally A repair done on a network file can take a very long time sometimes never completing Utilities Utilities To repair a database copy the file being repaired locally into c compass database Also copy system mda from the network into the c compass exe directory The system mda file must be in that directory in order for the Database Repair utility to be run The repaired database can then be copied back to the network w JET Database Repair Source JET Database Input File Search C COMPASS DATABASE DOWNLOAD MDB Po Merge Databases You can merge two databases together using Merge exe installed into C compass exe by default This is useful when you are dealing with two different company databases Merge exe can also fix the 3033 Attached table Error The 3033 error occurs when the attachments to other tables become lost usually when the machine is turned off either by power outage or operator shutdown while running Compass To fix the 3033 error take the following steps 1 Install an empty database in a temporary dire

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