Softphone PDA User Guide
Contents
1. GABD 000072 OfficeServ Softphone PDA User Guide 10 2004 eau ELECTRONICS COPYRIGHT This manual is proprietary to SAMSUNG Electronics Co Ltd and is protected by copyright No information contained herein may be copied translated transcribed or duplicated for any commercial purposes or disclosed to third parties in any form without the prior written consent of SAMSUNG Electronics Co Ltd TRADEMARKS Product names mentioned in this document may be trademarks and or registered trademarks of their respective companies This manual should be read before the installation and operation and the operator should correctly install and operate the product by using this manual This manual may be changed for the system improvement standardization and other technical reasons without prior notice For further information on the updated manual or have a question the content of manual contact Document Center at the address below Address Document Center 2nd Floor IT Center Dong Suwon P O Box 105 416 Metan 3dong Yeongtong gu Suwon si Gyeonggi do Korea 442 600 e mail manual samsung com http Awww samsungdocs com 2004 SAMSUNG Electronics Co Ltd All rights reserved OfficeServ Softphone PDA User Guide INTRODUCTION Purpose PDA Softphone is a telephony application that operates by inter working with the OfficeServ 500 system based on a PDA This document describes the methods2. 31 CHAPTER 2 Description of the PDA Softphone Phone Reset Click Phone Reset of the System Config tab Then the window that prompts the user to enter a password appears as shown below Option System Config Fuction Select L auro HOLD AUTO TIMER O DISPLAY SPD NAME larrro CAMDAN Click the YES button to initialize the phone Then the Initialization Complete message will appear Click the No button to cancel the initialization of the phone NOTE Initialization of the Phone Take note that data such as all message box call log will be deleted when the phone is initialized 32 SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 Absent Message Click Absent Message from the System Config tab Then the window below appears A OfficeSery Softpho 11 30 Absent Message Absent Message allows user to set or clear a message to be displayed while the user is absent IN A MEETING OUT ON A CALL OUT TO LUNCH LEAVE A MESSAGE PAGE ME OUT OF TOWN IN TOMORROW ee ee 1 2 3 4 5 5 7 8 Select an absent message and click the OK button to set an absent message Click the Clear button to release an absent message NOTE Absent Message The messages of No 1 to 15 are registered with the system The messages of No 16 to 20 can be modified and used by the PDA Softphone users directly Select a mess
3. Electronics Co Ltd No information contained here may be copied translated transcribed or duplicated by any form without the prior written consent of SAMSUNG eum ELECTRONICS
4. Convenient Features Option Config Button Allows the user to set PDA Softphone options For details Option Settings of CHAPTER 2 Description of the PDA Softphone Device Config Button Allows the user to set the login information of the PDA Softphone For details Initial Environment Settings for the PDA Softphone of CHAPTER 1 PDA Softphone Overview Call Log Button Allows the user to retrieve originating or receiving calling history Conference Button Allows the user to hold a multi pointing voice conference call Audio Config Button Allows the user to adjust the volume of speakers offhook or ring Tone SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 Main Window The main window displays the icons that show function settings call processing or messages OfficeServ Softpho e s 11 27 ok 3213 2004 10 18 Mon AM 11 27 The icons displayed in the main window are described below CS Call Forwarding e Softphone Lock x Answer Mode C DND fe Mute A Alarm bd Message Lu Network Connection Status displayed after proper login SAMSUNG Electronics Co Ltd 15 CHAPTER 2 Description of the PDA Softphone Programmable Feature Control Window Program keys that show the functions set in the OfficeServ system are displayed at the right of the number buttons Select a button to
5. EULA End User License Agreement will be displayed according to the country you select Country u nited States Click Next gt to continue setup ES NOTE PDA Softphone setup Connect the PDA where the PDA Softphone will be installed with the PC by a cable and install the PDA Softphone program into the PDA by using the PC 6 SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 EN The window that displays the PDA Softphone license agreement appears as shown below Softphone Setup License Agreement Please read the following license agreement carefully Press the PAGE DO WN key to see the rest of the agreement Bottware License Agreement amp Limited Warranty For OfficeServ Softphone for iDCS Keyphone Series Samsung Telecommunications America L P IMPORTANT READ CAREFULLY This Samsung End User License Agreement EULA is a legal binding agreement between you either an individual or an entity and Samsung for Samsung software product identified above which includes computer software and may include printed material and Do you accept all the terms of the preceding License Agreement If you select No the setup will close To install Samsung OfficeServ Softphone PDA you must accept this agreement Co Ea The window that prompts the user to install the program into the default application setup directory Program Files OfficeServ will appear as shown bel
6. Ltd 21 CHAPTER 2 Description of the PDA Softphone Change PW Click Change Password from the Device Config tab Then the window below appears ery Softpho 4 s 11 28 ok Password Change Password New Password Re type Password Save Cancel Password Type the existing password The initial password is 1234 e New Password Type a new password e Re type Password Type a new password again Type the existing and new password and select Save Rw In case that the user is not aware of password If the user is not aware of password set login information again Set a password in Password of Option gt System Config gt Login Info 22 SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 Privacy Option Click Privacy Option from the Device Config tab Then the window that prompts the user to enter a password appears as shown below ae OfficeServ Softpho 46 11 28 Privacy Password Enter Password 1 UE Entering a password for privacy Enter a password correctly to use the privacy function If the entered password mismatches the setup password the user cannot use the privacy function SAMSUNG Electronics Co Ltd 23 CHAPTER 2 Description of the PDA Softphone Enter a password and click OK Then the window that prompts the user to set the privacy function appears as shown below oftpho
7. Then the received messages appear as shown below Tr yee E E OfficeServ Softpho amp 4 11 34 QD Message Log de ER New Msg lea Bd 3210 Honggil 10 18 1 Select a message to verify the message in detail Select Reply to send a reply to the user who has sent the message Select Send New to send a new message e Select Delete to delete a selected message 50 SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 Message Box Select Draft Then the messages stored in the message box appear as shown below e Select Write to write a new message e Select Delete to delete a message Writing Message Select Write Then the window below appears EF OfficeServ Softpho 11 35 old Edit Message Contents Enter the message text to be stored and click the Save button SAMSUNG Electronics Co Ltd 51 CHAPTER 4 Convenient Features Call Log This function allows the user to check the call log of the PDA Softphone Recent Call Log Select the Call Log icon from the initial window of the PDA Softphone Then the window below appears 3210 Honagil 3210 Honagil 3210 Honagil Select Send to make a call to a phone number selected from the call log e Select Delete to delete a call log selected from the call log 52 SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 0
8. click the k button 44 SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 Modifying Phone Numbers This function allows the user to modify registered phone numbers EN Select the target list from the Contacts window Then the corresponding window appears EN Select Edit from the Contacts window Then the window below appears Name Job title Department Company Work tel 3240 Work Fax Work addr E mail Mobile tel Details ese 1 2 s 4 s e v e 8 o e SBS RER H E t amp Jajsjd r 9 n 3 E EE Modify the corresponding information and click the button SAMSUNG Electronics Co Ltd 45 CHAPTER 4 Convenient Features Deleting Phone Numbers This function allows the user to delete registered phone numbers EN Select Edit from the address book Then the PDA Contacts window appears FA Select the target phone number to be deleted from the address book and select Tools gt Delete Making a Call Using Address Book This function allows the user to make a call using the Address book menu EN Select the target phone number from the Address book and click the Call button EF OfficeServ Softpho e 11 32 fok 3210 46 SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 FA Select a target phone number from the Select Phone Number window Select the Ac
9. of controlling a variety of calls such as intercom or external calls and using the functions of the PDA Softphone by using the PDA Softphone Document Content and Organization This document consists of six chapters as summarized below CHAPTER 1 PDA Softphone Overview This chapter introduces the configuration and functions of the PDA Softphone and describes procedures for PDA Softphone setup CHAPTER 2 Description of the PDA Softphone This chapter describes the windows of the PDA Softphone and option settings CHAPTER 3 Making Answering Calls This chapter describes functions of making or answering calls using the PDA Softphone CHAPTER 4 Convenient Features This chapter describes the address book and message functions provided by the PDA Softphone SAMSUNG Electronics Co Ltd l INTRODUCTION ANNEX A ABBREVIATION Appendix A introduces the acronyms frequently used in this document and their full terms Conventions The following special paragraphs are used in this document to point out information that must be read This information may be set off from the surrounding text but is always preceded by a bold title in capital letters CHECK CHECKPOINT Y Provides the operator with checkpoints for stable system operation NOTE NOTE 5 Indicates additional information as a reference References OfficeServ ITP 5012L User Guide The OfficeServ ITP 5012L User Guide provides instructi
10. phone number to pressing the Send button in Enbloc mode 28 SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 Preference Option Description Station Answering Allows the user to set an answer mode of the Softphone when a Call is connected Ringing Enables the phone to ring when a call is connected Auto Answer Mode Enables a call to be connected when the call is made Voice Announce Mode Allows the user to hear the caller s voice while a speaker turns on when a call is made The caller cannot hear the voice of the called party Click the Send button to speak to the caller Boss Answering This option can be set in only the Softphone where the boss secretary function is set and allows the user to set the boss answering mode Set the Auto Answer Mode or Voice Announce mode to answer a call even when absent Station Lock Allows the user to set the Locked All function to prevent other users from using the Softphone Unlocked Disables the lock function Locked Outgoing Disables outgoing Locked All Calls Disables outgoing or incoming Internal Call Display Allows the user to set the display in the station buttons of the lt Programmable Feature Control gt window Number Enables station numbers to be displayed in the lt Programmable Feature Control Key gt window Name Enables names to be displayed in the lt Programmable Feature Contro
11. 0 Sent Call Log Select Sent Call Log from the Call Log window Then the sent calls appear EF Officeserv Softpho 11 36 ok Sent Call Log 3210 Honggil De Received Call Log Select Received Call Log from the Call Log window Then the received calls appear EF OfficeServ Softpho e 11 36 fok Honagil Honggil SAMSUNG Electronics Co Ltd 53 CHAPTER 4 Convenient Features Audio Config Click Audio Config of the System Config tab Then the window below appears E officeserv Softpho 4 11 29 Audio Volume Config MIN MAX Speaker Volume j Off Hook Volume Ring Volume P age Volume Set the volume of each item and click the OK button 54 SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 This page is intentionally left blank SAMSUNG Electronics Co Ltd 55 OfficeServ Softphone PDA User Guide ANNEX A ABBREVIATION API Application Programming Interface DSN Domain Server Name DTMF Dual Tone Multi Frequency ODBC Open DataBase Connectivity PBX Private Branch eXchange SAMSUNG Electronics Co Ltd 56 OfficeServ Softphone PDA User Guide Ed 00 This page is intentionally left blank SAMSUNG Electronics Co Ltd 57 OfficeServ Softphone PDA User Guide 2004 Samsung Electronics Co Ltd All rights reserved Information in this document is proprietary to SAMSUNG
12. 34 ENSE 35 CHAPTER 3 Making Answering Calls 36 Making a Galli nione reperiet riae PP ae Eee 37 SAMSUNG Electronics Co Ltd Il TABLE OF CONTENTS Making an Intercom Call sise 37 Making an External Callian eee ec cei ecce ee d dines 38 Making a Call Using the Recent Call Log 38 Anewering a Call EE 39 Answering an Intercom Call sis 39 Making an External Call nrerin i a nie minier 39 Conference Call m 40 CHAPTER 4 Convenient Features 42 Address book OF 32 7E MOTO XI keck Registering Phone Numbers 43 Modifying Phone Numbers si 45 Deleting Phone Numbers ss 46 Making a Call Using Address Book 46 Message BOX anae N a naaar aaNi NaN aN aK R Eaa aaan aaan aaan 48 Sending Ee EE 48 Sent MESSAGES c le 49 Received Messages ie nadia AM deeds o ore ridet D le se tier eda Mis 50 Message BOX ote thee eene atit imt reis 51 Gall LOG cT xL T 52 Audio Config DEE 54 ANNEX A ABBREVIATION 56 DEM 56 Diath ene iain 56 ME IM MM M Ms 56 pic uou dou d AM t ui da t Anat Mi AN 56 IV SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide cu 6 oi amp CHAPTER 1 PDA Softphone Overview This chapter introduces the configuration and functions of the PDA Softphone and describes procedures for installing the PDA So
13. External Call Follow the steps below to make an external call EN Enter the phone number of the called party including the external calling number and click the Send button Then the ring back tone rings FA Speak to the called party after the called party answers the call Ei Click the End button to end the call l Making a Call Using the Recent Call Log This function allows the user to make a call using the recent call log EN Click the Send button in a wait state Then the window below appears EF OfficeServ Softpho 11 31 ok _ Phone Name Durati 3210 Honagil Der EN Press the Send button with the call log selected Then the call is made Nue Recent Call Log Deletion 3 Select the target call log from the recent call log and click the Delete button Speak to the called party after the called party answers the call EN Click the End button to end the call 38 SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 Answering a Call This section describes the functions for answering a call using the PDA Softphone Answering an Intercom Call Follow the steps below to answer an intercom call EN When an intercom call is connected to the PDA Softphone the PDA Softphone rings and displays a message notifying the user that a call is connected CALL FROM 3210 HAN E Click the Send button to answer the call Click the En
14. ade Boss Answerina Station Lock Unlocked Internal Call niienlaw Number vl E Select Login Info from System Config Then the window below appears System MCP IP Type the IP address of the OfficeServ system MCP to be connected with the PDA Softphone SAMSUNG Electronics Co Ltd 11 CHAPTER 1 PDA Softphone Overview Station ID Type four digits of the station number to be used in the PDA Softphone ID Password Type the password of the OfficeServ Station ID Seu Login Information Settings for the PDA Softphone Enter the login information of the PDA Softphone correctly to operate the PDA Softphone properly If the user is not aware of the login information contact the OfficeServ system administrator E After setting login information click OK To apply the login information settings the PDA Softphone should be restarted after setting login information DN Once the login information is set properly restart the PDA Softphone Then the initial window appears as shown below 3213 2004 10 18 Mon AM 11 27 us t amp qp gl 12 SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide a 9 os CHAPTER 2 Description of the PDA Softphone This chapter describes the windows of the PDA Softphone and option settings PDA Softphone Windows Description This section describes the initial and main windows of the PDA Softphone Ini
15. age to be modified from the messages of No 16 to 20 and click Edit to modify an absent message SAMSUNG Electronics Co Ltd 33 CHAPTER 2 Description of the PDA Softphone i Forward Tab 34 The Forward tab allows the user to set a station number to which an incoming call will be transferred when the user does not use the Softphone or cannot answer a call E lofficeserv Softpho 4 d 11 30 GN Option Device Config System Config Forward gt ialRule Call Forward Disable Oe 4 Oey Onoanswer BUSY No Answer DND EEEE Flwme Disable Allows the user to release call forwarding Always Allows the user to enter a station number to which all incoming calls will be transferred BUSY Allows the user to enter a station number to which an incoming call will be transferred when the user is on the phone No Answer Allows the user to enter a station number to which an incoming call will be transferred when the user cannot answer the call BUSY No Answer Allows the user to enter a station number to which an incoming call will be transferred when the user is on the phone or cannot answer the call DND Allows the user to enter a station number to which an incoming call will be transferred when the user does not want to answer the call Follow Me If another Softphone or phone user sets call forwarding in Softphone of the user the phone number of the user
16. call call forwarding DND and caller ID check Call Control The PDA Softphone allows the user to use all of the default or expanded services of Samsung Digital Cellular System DCS switching system Also the PDA Softphone allows the user to make answer or release a call and manage multiple calls Also the user is available for various calling functions without remembering the functional codes of the phone Conference The PDA Softphone allows multiple people to hold a conference call This function allows up to 5 people to speak to one another Call Forwarding This function allows the user to forward any calls which are connected when the user is on the phone to another station Address book The PDA Softphone provides a address book so that the user can register contacts with the PDA for easy management The address book allows the user to make calls easily Message This function allows the user to create or receive messages between the Softphone or phone users Caller ID Check This function enables the caller ID and name to be displayed in the main window of the PDA Softphone when a call is connected 4 SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 PDA Softphone Setup This section describes preparations prior to PDA Softphone setup and procedures for installing the PDA Softphone into the PDA Preparations Prior to Installation Check the following prior to PDA Softphone s
17. cess Code 1 checkbox or the Access Code 2 checkbox to dial an external phone number EF OfficeServ Softphon 2 10 fok Phone Number Select the number for dial Office 9 3210 AreaCode Access Code 1 _ Access Code 2 Office 3210 Mobile 0164902243 Home 313067976 O Etc SAMSUNG Electronics Co Ltd 47 CHAPTER 4 Convenient Features Message Box This function allows the users to exchange messages between each other Click the Message icon amp from the initial window of the PDA Softphone Then the window below appears Sending Message EN Select Send New Then the window below appears ftpho e 1134 Send Message Recipient 3210 Contents 48 SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 FA Enter the station number of the user who will receive a message and enter message text Then click the Send button e Select Load to load the message stored in the message box Sent Messages Select Sent MSG Then the received messages appear a 3210 Honggi 10 181 e Select a message to verify the message in detail Select Reply to send a reply to the user who has sent the message Select Send New to send a new message Select Delete to delete a selected message SAMSUNG Electronics Co Ltd 49 CHAPTER 4 Convenient Features l Received Messages Select Received MSG
18. check Softphone settings and properties 19 CHAPTER 2 Description of the PDA Softphone Alarm Sound Click Alarm Sound from the Option tab Then the window that prompts the user to set a wave file wav appears as shown below Select a required wave file for a message sound Recording 01 29 al ringin Personal 06 04 2 Status Info Select Status Info from the Option tab Then the lt Status Info gt window appears as shown below Forward Clear Absent Msg Clear DND Saved Lock Status Lock Off Local 165 213 87 219 4 Server 165 213 109 206 Ver 1 1 0 0 Ki 20 SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 Device Config Tab Wakeup Call Alarm Clock Device Option Station Name Allows the user to set a name to be displayed in the called party s Softphone when making a call Change Allows the user to change a password that Password enables privacy and phone initialization Privacy Option Allows the user to set options to prevent other users from using the user s profile and set the privacy function in functions such as address book message box and calling history check Wakeup Call Wakeup Call Allows the user to set a morning call Alarm Clock Alarm Clock Allows the user to set two types of alarms Ring Ring Tone Allows the user to select a ring tone SAMSUNG Electronics Co
19. d button to end the call Making an External Call Follow the steps below to answer an external call EB When an external call is connected to the PDA Softphone the PDA Softphone rings and displays a message notifying the user that a call is connected A Click the Send button to answer the call Click the End button to end the call SAMSUNG Electronics Co Ltd 39 CHAPTER 3 Making Answering Calls Conference Call This function allows the user to hold a conference call with up to five people connected to stations or C O lines including the user simultaneously using the PDA Softphone EN Click the Conference icon amp in a wait state Then the window below appears FG lofficeserv Softpho e q 11 32 Conference Group ES After entering the target numbers select the Select check box and click the Dial All button If a group is already registered the user can select the group 40 SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 If the user wants to release a call during a conference click the Delete button in the corresponding list Or enter numbers to be connected in the vacant fields and click the Send button yl E Click Exit to end the conference call SAMSUNG Electronics Co Ltd 41 OfficeServ Softphone PDA User Guide Co 6 c lb CHAPTER 4 Convenient Features This chapter describes method of us
20. d or the user cannot answer a call DialRule The Dial Rule tab allows you to set required dialing rule information by using the Address Book of OfficeServ Softphone If required dialing rule information is not set you can dial only a phone number that includes a local code or an external line number properly by using the Address Book SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 Option Tab The Option tab allows the user to set options such as news scroll speed or message display Serv Softpho e 11 27 ok Svstem Confia Forward DialRule Option Normal Message View Message upon receipt Message Alarm Device Config News Scroll Speed Alarm Sound Status Info News Scroll Speed Allows the user to set a news scroll Normal speed Slow Normal Fast Message View Message upon Enables a message to be displayed when the SAMSUNG Electronics Co Ltd receipt message is received Message Alarm Allows the user to set the cycle of an alarm when a message is received Once An alarm rings only once when a message is received Every 2 Min An alarm rings every two minutes until the user checks a message No Tone An alarm does not ring even when a message arrives Alarm Sound Allows the user to select a sound that notifies the user that a message has arrived Status Info Allows the user to
21. etup Hardware Requirements The table below shows the recommendations for installing and using the PDA Softphone Category Specification Operating System Pocket PC 2002 or 2003 CPU 400 MHz Intel XScale or higher Memory 64 MByte or higher Resolution 240x320 or higher Checkpoints Check the following prior to PDA Softphone setup Check if the PC where the PDA Softphone setup program exists is connected to the PDA into which the PDA Softphone will be installed IP address of the OfficeServ system MCP that enables the PDA Softphone with the OfficeServ system Device ID and ID password for operating the PDA Softphone properly SAMSUNG Electronics Co Ltd 5 CHAPTER 1 PDA Softphone Overview PDA Softphone Setup Follow the steps below to install the PDA Softphone EN Download the PDA Softphone installation program version for PDA Keyphone from the web site that provides the OfficeServ system on a PC and double click and run OfficeServ Softphone PDA Install 1 1 0 0 exe Then the installation window below will appear Once the installation preparation window appears a window that prompts you to select a country where OfficeServ Softphone will be used appears Softphone Setup Welcome to the InstallShield Wizard for OfficeSery Softphone PDA The InstallShield R wizard will install OfficeServ Softphone PDA on your PDA Device Select your country and click Next to continue An appropriate
22. ftphone program Introduction to the PDA Softphone The PDA Softphone is a telephony application that operates by inter working with the OfficeServ 500 system based on a PDA The PDA Softphone allows the users to make intercom or external calls and use a variety of functions provided by Softphone Intercom Calls Making an intercom call means that the Softphone user who is connected to the phone system of the user s office makes a call to another internal PDA Softphone or phone user SAMSUNG Electronics Co Ltd 1 CHAPTER 1 PDA Softphone Overview External Calls Making an external call means that the user makes a call to outside places e g home or answers a call made from outside by using the Softphone or phone directly connected to the PBX of the central office Outside Trunk Line b D A SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 Configuration of the PDA Softphone The PDA Softphone is used on the Intranet connected to the OfficeServ 500 system and transfers or receives data in a UDP method The configuration diagram of the PDA Softphone is shown below UDP RDP OfficeServ 500 OfficeServ Softphone n SAMSUNG Electronics Co Ltd 3 CHAPTER 1 PDA Softphone Overview i Features of the PDA Softphone The PDA Softphone provides a variety of services such as call control automatic redial conference
23. ing the address book and message box of the PDA Softphone Address book This section describes the functions of the address book of the PDA Softphone Click the Directory icon 9 from the initial window of the PDA Softphone Then the window below appears SAMSUNG Electronics Co Ltd 42 OfficeServ Softphone PDA User Guide Ed 00 Registering Phone Numbers This function allows the user to save phone numbers in the PDA Softphone address book Up to four phone numbers home mobile phone office and others per person can be saved In addition facsimile numbers e mail addresses groups and notes can be registered Neu PDA Softphone Address book D PDA Softphone address book is used identically with the contact data of a PDA installed the PDA Softphone program EN Select Edit from the address book Then the window below appears All Contacts w Fab cde fon ik Imnopa rst aww we New View Tools St SAMSUNG Electronics Co Ltd 43 CHAPTER 4 Convenient Features EN Select New Then the window below appears Name Han Job title Department Company Worktel 3240 Work Fax Work addr M E mail Mobile tel Esc 1 2 s a s e e o o e pea jw e rj tjv ju i o e t 1 S Pe K be Geet 2 x c jv jb nm pe g me es g elf at ES Enter the user information to be registered and
24. king a call by using the speed dial AUTO CAMPON Enables an incoming call to wait automatically without making the caller hear the busy sound when another external call is connected while making an external call AUTO ANS CO Allows the user to answer an external call CALL automatically HOT KEYPAD Allows the user to use a shortcut key set in a function RING PREF Allows the user to answer an incoming call by clicking the Send button while a phone is ringing Set to OFF Click the Send button when a phone rings Then the user can hear a dial tone ring Click the blinking button on the lt Programmable Feature Control gt window to answer the call SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 Station ON OFF SAMSUNG Electronics Co Ltd AME PASSWORD Allows the user to type a password when changing the AME status PAGE REJOIN Allows the user to hear page automatically when a busy station is ina camp on status during page CALL COST DISP Allows the user to display a toll for the calling duration while calling DIS REVIEW ALL Allows the user to store caller IDs ON Allows the user to store caller IDs for all calls OFF Allows the user to store caller IDs for unanswered calls STOP CID DISPLAY Allows the user to stop the function of displaying the information on the caller in the window while a call is being connected
25. l Key gt window CID Display Allows the user to set a type of displaying caller IDs in the Softphone window None Enables caller IDs not to be displayed Number Enables caller IDs to be displayed Name Enables caller names to be displayed LANGUAGE Allows you to select a language to be used in OfficeServ Softphone Korean Allows you to set the Softphone language to Korean English Allows you to set the Softphone language to English SAMSUNG Electronics Co Ltd 29 CHAPTER 2 Description of the PDA Softphone Station Option Absent Allows the user to set or release a message to be Message displayed in the Softphone of the caller while the user is absent Login Info Allows the user to set Softphone login information For details refer to Initial Settings for the PDA Softphone Phone Reset Allows the user to delete user data such as message boxes calling histories Station ON OFF of the System Config tab allows the user to set whether or not to use a specific function for each station Station ON OFF 30 AUTO HOLD When selecting another C O line during an external call this option enables the C O line to be on hold automatically AUTO TIMER Enables calling duration to be automatically displayed in a certain time while making an external call DISPLAY SPD Enables the name of a speed dial to be displayed NAME when ma
26. matically and the window that displays setup progress appears in the PDA as shown below Installing Samsung Softphe 11 59 2 Tuesday Jan 20 2004 H e Installing Samsung Softphone Once the program is installed into the PDA properly the window disappears SAMSUNG Electronics Co Ltd CHAPTER 1 PDA Softphone Overview i Initial Environment Settings for the PDA Softphone This section describes the method of getting started with the PDA Softphone and setting login information after installing the PDA Softphone EN Run the Softphone program on the PDA where the PDA Softphone is installed EN If the user runs the PDA Softphone for the first time after setup the environment settings message will appear in the initial window as shown below OQ eoTetaw vl NU Initial Environment Settings for PDA Softphone If the user runs the PDA Softphone for the first time after setup the user should set login information to use a variety of PDA Softphone functions 10 SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 Ea Click the Option Config icon from the initial window of the PDA Softphone and click the System Config tab E OfficeServ Softpho Ped LE 11 27 fok Option Device Config System Config Forward DialRule Fuction gt A Absent Msg Phone Reset l Login Info Dil Mode Enbloc Timeout 30 Seconds Answerina M
27. ne LE e I Forward Device Config Alarm Gock Alarm COCK Ring Ring Wave Click Yes to set the privacy function Click No to release the privacy function Once the privacy function is set the window below appears System Config Forward Option Device Config Privacy Option Save Privacy Option Alarm Clock EN NOTE Privacy Function Settings Once the privacy function is set the password should be entered to use the Option Directory or Message function 24 SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 Wakeup Call Click Wakeup Call from the Device Config tab Then the window below appears EF OfficeServ Softpho 4 4 11 28 rie TE 4 ECH Ring Browse e Repeat This option allows the user to set the interval of a morning call No Use This option allows the user to disable a morning call Everyday This option allows the user to set a morning call to ring every day Mon Fri This option allows the user to set a morning call to ring from Monday to Friday Mon Sat This option allows the user to set a morning call to ring from Monday to Saturday Time This option allows the user to set a time to ring a morning call Ring This option allows the user to set a ring sound of a morning call Set each option and click OK NE Morning Call Settings Once a morning call is set the set ala
28. ons for the latest Samsung ITP 5012L large LCD IP Phone that can be used by inter working with the Enterprise IP Solutions OfficeServ system of Samsung OfficeServ 500 General Description Guide The OfficeServ 500 General Description Guide describes the major functions of the systems products cabinet configuration and boards Revision History EDITION DATE OF ISSUE REMARKS 00 03 2004 Original 01 10 2004 Softphone V1 1 Il SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide TABLE OF CONTENTS INTRODUCTION l PUTPOSE steet oaar at da ara ia nent eaa ei a Eed l Document Content and Organization ss l CONVentiOnS ii Mae Il Diae RU fede Il Revision History iii Il CHAPTER 1 PDA Softphone Overview 1 Introduction to the PDA Softphone is 1 Configuration of the PDA Softphone eem ene 3 Features of the PDA Softphone iiciin aiina inai 4 PDA Softphone Setup E 5 Preparations Prior to Installaton 5 PDA Softphone EE 6 Initial Environment Settings for the PDA Goftobone 10 CHAPTER 2 Description of the PDA Softphone 13 PDA Softphone Windows Description 13 Initial Window of the PDA Zoftpohbone een 13 PDA Softphone Option Settings 18 Option Tab sisi kee ened os hc ecard ee ee 19 Device Config Tab inner ecient ene edie 21 System Config Tab se 28 Forward Tabas
29. ow Installing Applications Install Samsung Softphone using the default application install directory Yes No Cancel If the user wants to install the program into the default application setup directory click Yes QE PDA Softphone setup directory It is recommended that the PDA Softphone should be installed into the default directory SAMSUNG Electronics Co Ltd 7 CHAPTER 1 PDA Softphone Overview E Install the program into the PDA using the PC as shown below Add Remove Programs x Select a program s check box if you want to install it on your mobile device or clear the check box if you want to remove the program from your device Note If a program that you installed is not listed the program was not designed to be used on your mobile device Installing Applications Installing Samsung Softphone Space available on device Iw Install program into the default installation folder Remove from both locations To remove the selected program from both your device and this computer click Remove Lau 0 Exo E Once the window below appears click OK and check the PDA window Application Downloading Complete Please check your mobile device screen to see if additional steps are necessary to complete this installation 8 SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 DN The program is installed into the PDA auto
30. rm rings at the setting time and a morning call message appears When a morning call is set without a ring sound only a morning call message appears at the setting time SAMSUNG Electronics Co Ltd 25 CHAPTER 2 Description of the PDA Softphone Alarm Clock Select Alarm Clock from the Device Config tab The window below appears EF OfficeSery Softpho ed d 11 29 fok Alarm Confia Alarm 1 Time ku MG n Iw Repeat Rma Ld Alarm2 time pm Ein EM Repeat ra Oo F Time This option allows the user to set a time to ring an alarm e Repeat This option allows the user to set an alarm interval No Use This option allows the user to disable an alarm Everyday This option enables an alarm to ring at the setting time every day Once This option enables an alarm to ring only once at the setting time Ring This option allows the user to set an alarm sound Set each option and click OK Nome Alarm Settings Once an alarm is set the alarm rings at the setting time and a morning call message appears When an alarm is set without a ring sound only an alarm message appears at the setting time Up to two alarms can be set 26 SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 Ring Tone Click Ring Tone from the Device Config tab Then the window below appears EF OfficeServ Softpho 4 4 11 29 D Rina Tone You can
31. s follows Default Making an intercom call Making an external call Functions Answering an intercom call Answering an external call Conference call Additional Making a call using the recent call log Functions Making a call using the Address book window SAMSUNG Electronics Co Ltd 36 OfficeServ Softphone PDA User Guide Ed 00 Making a Call This section describes the functions for making a call using the PDA Softphone Making an Intercom Call Follow the steps below to make an intercom call EN Enter the target station number and click the Send button The ring back tone rings EJ officeserv Softpho 46 11 27 3210 Ringing eo S do n DUE Ring back Tone If the voice announce mode or auto answer mode is set in the station of the called party a short tone rings instead of a ring back tone when the Send button is clicked In this case the user can speak to the called party when the short tone ends E Speak to the called party when the called party answers the call QUE Dial Mode The Enbloc mode is set in the PDA Softphone by default Press a phone number and click the Send button to make a call For the details of the dial mode refer to System Config Tab of the PDA Softphone Option Settings Click the End button to end the call SAMSUNG Electronics Co Ltd 37 CHAPTER 3 Making Answering Calls Making an
32. select a Rina Tone for this 1 ringing way Select one of the default ring sounds or click Search to select a wave file e Click the Play button to listen to a wave file in advance Select a ring sound and click OK SAMSUNG Electronics Co Ltd 27 CHAPTER 2 Description of the PDA Softphone i System Config Tab The System Config tab allows the user to set system options EF Officeserv Softpho Z7 11 27 ok Option Device Config System Config Forward DialRule Fuction Absent Msg Phone Reset Lagin Info Dia Mode Enbloc Timeout 30 Seconds Answerina Mode Boss Answerina Station Lock Unlocked Internal Call nienlaw Number x Station of the System Config tab allows the user to set a variety of functions such as dial mode dial timeout or response mode Station Dial Mode Allows the user to select a dial mode Enbloc Overlap Enbloc This mode is set by default This mode allows the user to delete an invalid phone number and enter the number again when the user presses the invalid number Press the phone number and click Send to make a call Overlap When pressing a phone number a call is connected immediately If an invalid phone number is pressed click the End button to hang up the phone and enter the phone number again Enbloc Allows the user to set valid duration 30 seconds 1 Timeout minute 3 minutes from pressing a
33. tial Window of the PDA Softphone Once the login information of the PDA Softphone is set properly restart the program Then the initial window appears as shown below SAMSUNG Electronics Co Ltd 13 CHAPTER 2 Description of the PDA Softphone The initial window of the PDA Softphone is described below Item Description Main Window The main window displays the icons that show function settings available menus or messages that show call processing status Number Buttons 0 9 Allows the user to enter phone numbers or functional codes TL Allows the user to enter special characters or Programmable Feature Control Key Window This is a functional key displayed in the right window This window is replaced with the soft menu when the user is on the phone or another soft menu is displayed Send Button Allows the user to make or answer a call or retrieve the recent calling history in a wait state Cancel Button Allows the user to delete the entered phone numbers or functional codes Mute Button Allows the user to block transmittance while calling End Button Allows the user to end a call or operating function Address Book Button Enables the address book function For details Address Book of CHAPTER 4 Convenient Features Message Button Allows the user to use the message function For details Message of CHAPTER 4
34. use the corresponding function E OfficeServ Softpho e 11 27 ok 3213 2004 10 18 Mon AM 11 27 porata B NOE Program Key Options Program key options depend on the functions set in the OfficeServ system 16 SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 Soft Menu Window The soft menu window is displayed at the same location as the program keys if required The soft menus are configured with convenient features that are available during a call from the PDA Softphone Select a menu to use the corresponding function Ey officeserv Softpho 4 11 27 ve 3210 Ringing eacvsteo B SAMSUNG Electronics Co Ltd 17 CHAPTER 2 Description of the PDA Softphone PDA Softphone Option Settings This section describes the method of setting a variety of options from the PDA 18 Softphone Select the Option Settings icon from the initial window of the PDA Softphone to set a variety of PDA Softphone options The Option Config menu consists of four tabs as described in the table below Tab Description Option Allows the user to set Softphone options Device Config Allows the user to set user profiles morning calls alarms skins or ring sounds System Config Allows the user to set system options Forward Allows the user to set a station number to which a call is transferred when the Softphone is not use
35. will be displayed SAMSUNG Electronics Co Ltd OfficeServ Softphone PDA User Guide Ed 00 DialRule Tab The Dial Rule tab allows you to set required dialing rule information by using the address book of OfficeServ Softphone If required dialing rule information is not set you can dial only a phone number that includes a local code or an external line number properly by using the address book Softphon e ER 2 10 ok Option Device Confia System Config Forwarfi DialRule Dial Rules Area Code Access Code 1 b Access Code 2 Dial after remove my areacode Area Code Allows you to enter the local code of the area where Softphone Must include 0 is used To Access an Outside line Allows you to enter an external call number to be prefixed to all Access Code 1 2 phone numbers when making a call to an external phone number by using the address book Dial after remove my Allows you to dial a phone number that starts with the same AreaCode local code as you by deleting the local code automatically by using the address book SAMSUNG Electronics Co Ltd 35 OfficeServ Softphone PDA User Guide Gu e e es CHAPTER 3 Making Answering Calls This chapter describes a variety of functions for making or answering calls by using the PDA Softphone Making a Call Default and additional functions for making an intercom call or an external call are a
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