Visual Concert FX User Guide
Contents
1. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This eguipment generates uses and can radiate radio freguency energy and if notinstalled and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this eguipment in a residential area is likely to cause harmful interference in which case the user will be reguired to correct the interference at his own expense In accordance with part 15 of the FCC rules the user is cautioned that changes or modifications not expressly approved by Polycom Inc could void the user s authority to operate the eguipment Installation must be performed in accordance with all relevant national wiring rules Industry Canada IC This class A digital apparatus complies with Canadian ICES 003 Cet appareil numerigue de la classe A est conforme a la norme NMB 003 du Canada Regulatory Notices EEA Reguirements This product has been marked with the CE mark This mark indicates compliance with EEC Directives 89 336 EEC and 73 23 EEC A full copy of the Declaration of Conformity can be obtained from Polycom Ltd 270 Bath Road Slough SL1 4DX United Kingdom 2002 Polycom Inc iv Contents Introduction to Visual Concert FX OVEWVIOW a deck atin ERREICHEN eSATA ANDRO PIIA 1 What sinsthe DO Xena Seren srs ths Mees KENEEN Kenan NE re Renee 2 System2. below It also explains how to to set the computer and the ViewStation FX display options see Display Option Settings on page 7 Installation Instructions This section covers the following information How to connect Visual Concert FX to the ViewStation FX see Connect Visual Concert FX to the ViewStation FX below How to perform a software update if necessary for the ViewStation FX see Update the ViewStation FX Software on page 6 How to connect Visual Concert FX to the presenter s computer see Connect Visual Concert FX to the Computer on page 6 VGA Display Connection Configurations page 6 Connect Visual Concert FX to the ViewStation FX 2002 Polycom Inc Follow the steps below to connect Visual Concert FX to the ViewStation FX 1 Connect Visual Concert FX to the ViewStation FX as shown on the installation diagram on the Visual Concert FX QuickStart card Note The Visual Concert FX QuickStart card is included in the Visual Concert FX shipping box Connect the microphone pods to Visual Concert FX using the enclosed special microphone pod cables Power on the ViewStation FX If you have not already done so perform a software update on the ViewStation FX as described in Update the ViewStation FX Software below Otherwise skip to Connect Visual Concert FX to the Computer on page 6 5 Installing Visual Concert FX Installing Visual Concert FX Update the ViewStation
3. FX Software To update the ViewStation FX software to the version provided with Visual Concert FX 1 Access the Softupdate exe file as follows a Insert the Update CD into your computer CD ROM drive b Double click the Softupdate exe icon to open the application When the application opens click Softupdate Enter the IP address of your ViewStation FX in the dialog box that appears If your ViewStation FX has an administrator password enter it here and click OK If it does not have a password leave it blank and click OK Softupdate locates your ViewStation FX and provides basic information To delete your existing Address Book and system setting files check the appropriate boxes Click Continue As the software is being upgraded you will be informed of its progress When it is finished click OK The ViewStation FX automatically reboots Once the ViewStation FX reboot is complete you are ready to use Visual Concert FX Note You can also download the latest ViewStation FX software from the Polycom Web site www polycom com Connect Visual Concert FX to the Computer Simply connect the presenter s computer to the Visual Concert FX unit using the special VGA Audio Ethernet cable You can now immediately enjoy full network connectivity full audio and video transmit capability and dual stream presentations VGA Display Connection Configurations Installing Visual Concert FX Although Visual Concert FX is designed to p
4. Mal avaat Visual Concert FX User Guide April 2002 Edition N 3725 10741 002A Important Information Warning O 2002 Polycom Inc All rights reserved No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Polycom Inc Under the law reproducing includes translating into another language or format As between the parties Polycom Inc retains title to and ownership of all proprietary rights with respect to the software contained within its products The software is protected by United States copyright laws and international treaty provision Therefore you must treat the software like any other copyrighted material e g a book or sound recording This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be reguired to take adeguate measures Installation must be performed in accordance with all relevant national wiring rules The socket outlet to which this apparatus is connected must be installed near the eguipment and must always be readily accessible Other Restrictions You shall not and shall not allow any third party to 1 decompile disassemble or otherwise reverse engineer or attempt to reconstruct or discover any source code or underlying ideas or algorithms of the software by any means whatsoever or 2 remove any product Tra
5. Requirements nu ut nennen Hierbei 2 ViewStation Software uesesssnseensensnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nenn 2 VGA Display Settings eoooooososn naan akame a aan naan aa aan iiir Ea 3 Installing Visual Concert FX Installation INStrUCtiONS 0 ccccceceeceeeeeeeeee eee eeeeeeeseeeeceaeaaeceeeeeeeeeeeseeeneniaeeeeeess 5 Connect Visual Concert FX to the ViewStation FX een 5 Update the ViewStation FX Software c cccccssscceccsssseeeessssneeeeeseaes 6 Connect Visual Concert FX to the Computer scceeeeeeeetteeeees 6 VGA Display Connection Configurations ccccsccecesseeeeeessteeeees 6 Display Option Settings 44urs400nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnnnannnnnnnnenn 7 Set the Presenter s Computer Display Options eeen 7 Set the ViewStation FX Display Options neerssennennnneennnnnen 8 Using Visual Concert FX Visual Concert FX Operation ccceccccececeeceeeeeeceaeeeeeneeeceaeeeseaaeeeeeeeseaeeesenees 11 Sending and Stopping Presentations cccceccsececeeesseeeeeeesssneeeeesaes 11 Selecting a Visual Concert FX or a PowerPoint Presentation 13 Resetting Visual Concert FX cuuoossses esnin ka nana a naa n aan nannaa 13 ViewStation FX Remote Control Functionality een 14 ViewStation FX Display Troubleshooting 2 44400444440nnnnnnnnnnennnnnnnn 15 Display O
6. Visual Concert FX ViewStation Software The following Polycom systems must have at least the following software versions to support dual streamed video with Visual Concert FX Polycom Systems Software Releases ViewStation FX Release 4 0 or greater VS4000 Release 4 0 or greater ViewStation Release 7 0 or greater ViaVideo single stream Release 2 5 or greater PC screen is sent as main video stream Introduction to Visual Concert FX 2 www polycom com VGA Display Settings 2002 Polycom Inc Introduction to Visual Concert FX Visual Concert FX can transmit VGA output from any computer running any operating system as long as the VGA output matches one of the following resolutions and freguencies Resolution Freguencies 640 x 480 60 72 75 85 Hz 800 x 600 60 72 75 85 Hz 1024 x 768 60 70 75 85 Hz 1280 x 1024 60 Hz Most computers have a default VGA output freguency of 60 Hz This is the recommended freguency For further information about VGA display resolution settings see Troubleshooting the VGA Output Display on page 15 Introduction to Visual Concert FX Introduction to Visual Concert FX Introduction to Visual Concert FX 4 www polycom com Installing Visual Concert FX Installing Visual Concert FX This chapter contains information about installing Visual Concert FX see the section Installation Instructions
7. al Concert FX VGA input and output Visual Concert FX Operation This section covers the following topics e Howtosendand stop presentations see Sending and Stopping Presentations on page 11 e How to reset Visual Concert FX see Resetting Visual Concert FX on page 13 e Remote control functionality see ViewStation FX Remote Control Functionality on page 14 Sending and Stopping Presentations You can send a presentation whether or not you are in a call This lets you use Visual Concert FX and the local VGA monitor or projector without having to be in a call You can also begin and end a presentation at any point in a call Either the near site or the far site can send a presentation Either side can stop the presentation The following instructions assume that you have already installed Visual Concert FX see Installation Instructions on page 5 1 Loadthe presentation on the presenter s computer 2 Connectthe presenter computer to Visual Concert FX using the VGA Audio Ethernet cable 2002 Polycom Inc 11 Using Visval Concert FX Using Visval Concert FX Note Audio and Ethernet connections are recommended but are not required to send a presentation 3 Tosend your presentation to the ViewStation FX click the Play purple forward arrow button on the Visual Concert FX unit The presentation begins transmitting the Play button glows green and the PC icon appears in the top right corner o
8. demark Information Polycom ShowStation and the Polycom logo design are registered trademarks and ViewStation and Visual Concert are trademark of Polycom Inc in the United States and various other countries ADTRAN is a registered trademark and Expert ISDN is a trademark of ADTRAN Inc All other trademarks are the property of their respective owners Every effort has been made to ensure that the information in this manual is accurate Polycom Inc is not responsible for printing or clerical errors Information in this document is subject to change without notice Patent Information Warranty The accompanying product is protected by one or more U S and foreign patents and patents pending held by Polycom Inc Polycom Inc warrants its products to be free of defects in materials and factory workmanship for a period of twelve 12 months from date of purchase This warranty does not apply to damage to products resulting from accident misuse service or modification by anyone other than a Polycom Inc authorized service facility dealer The warranty is limited to the original purchaser and is not transferable Any liability of Polycom Inc or its suppliers with respect to the product or the performance thereof under any warranty negligence strict liability or other theory will be limited exclusively to product repair or replacement as provided above Except for the foregoing the product is provided as is without warra
9. ed output Menu Possible configurations their display option settings and VGA output results are shown below VGA monitor connected to Visual Concert FX Visual Concert VGA is selected as the default VGA output appears on the VGA monitor whether you are ina call or not e No VGA monitor connected TV Monitor is selected as the default VGA output appears on the TV monitor only when you are ina conference 8 www polycom com Installing Visual Concert FX VGA monitor to the ViewStation FX FX VGA must be set manually If you have connected the VGA monitor directly to the ViewStation FX you must set the display option to FX VGA manually Once selected the system does not change this setting as part of the automatic configuration process VGA output appears on the VGA monitor connected to the ViewStation FX 2002 Polycom Inc 9 Installing Visual Concert FX Installing Visual Concert FX Installing Visual Concert FX 10 www polycom com Using Visual Concert FX Using Visual Concert FX This chapter is divided into two main sections e Visual Concert FX Operation Visual Concert FX is simple to operate Basic operations such as sending and stopping presentations can be accomplished by either using the Play and Stop buttons on the Visual Concert FX unit or the SLIDES button on the ViewStation FX remote control e Visual Concert FX Display Troubleshooting This section describes how to troubleshoot the Visu
10. enter to connect a high resolution projection system or VGA monitor for in room displays When in a conference the Visual Concert FX units dual stream capabilities allow display of video and graphic images at the near and far sites video on one monitor and the live graphics on a second monitor or projector Visual Concert FX supports input resolutions of up to SKGA resolutions up to 1280 x 1024 and will auto sync with your conferencing system to provide the optimum output resolution The maximum ouput resolution is XGA 1024 x 768 Visual Concert FX is designed to work with both the ViewStation FX and the VS4000 conferencing systems For the sake of brevity ViewStation FX is used throughout the manual to indicate functionality for both systems Visual Concert FX is designed for the tabletop but can be mounted on a wall under a conference table or inside a podium 1 Introduction to Visual Concert FX What s in the Box Introduction to Visual Concert FX Your Visual Concert FX box contains the following items Visual Concert FX unit One 30 ft FX power connection cable One 4 ft PC connection cable VGA Audio Ethernet Two 6 ft microphone cables Wall mount accessories One CD required software and user documentation One QuickStart installation card One power supply One AC power cord System Requirements The following hardware and software requirements are the minimum necessary to install and operate
11. eported by your computer e Match the approved values e Are equal If the resolution values do not match or are not equal change the output resolution and frequency on your computer to the correct values as follows a Disconnect the Visual Concert FX power supply b Change the resolution c Reconnect Visual Concert FX Once Visual Concert FX reboots start the presentation again d Check the resolution reported on the Hardware Information screen If the problem persists reboot Visual Concert FX by holding down the Stop and Play buttons simultaneously Checking the Computer VGA Output Resolution You can also connect the VGA output from your computer directly to a VGA monitor and check that the computer s reported output resolution actually matches the output to the monitor To do this perform the following steps 1 2 Connect the VGA monitor directly to the computer Set the computer display resolution and the VGA monitor s resolution to the same values e Ifthe display appears correctly skip to step 3 e Ifthe display does not appear correctly change the VGA output resolution of your computer until the display on the monitor appears correctly Reconnect the computer and VGA monitor to Visual Concert FX 17 Using Visval Concert FX Using Visual Concert FX Using Visual Concert FX 18 www polycom com
12. f your near video monitor 4 Tostop sending the presentation to the ViewStation FX click the Stop blue box button on the Visual Concert FX unit When the presentation has been stopped the Stop button glows red Note 1 Starting and stopping a presentation can also be accomplished through the following methods Remote Control Press the SLIDES button on your remote control API Command You can use the vebutton API command which simulates the Visual Concert FX Play and Stop buttons This command is programmed into an AMX or Crestron touch panel For more information regarding this command and the API consult the ViewStation FX and VS4000 ARENA API Programmer s Guide Note 2 Visual Concert FX goes into sleep mode after four minutes of inactivity The display goes to a no video mode and is usually black or blue To wake up the system press the Play button purple forward arrow on the Visual Concert FX unit or press the SLIDES button on the remote control Using Visval Concert FX 12 www polycom com Using Visual Concert FX Selecting a Visual Concert FX or a PowerPoint Presentation If you already have a PowerPoint presentation loaded on your ViewStation FX via the ViewStation FX Web interface when you begin the Visual Concert FX presentation the Available Presentations screen is displayed to allow you to select between the Visual Concert FX presentation and the PowerPoint presentation To send the presenter s com
13. nty of any kind including without limitation any warranty of merchantability or fitness for a particular purpose The entire risk of the guality and performance of the software programs contained in the system is with you Limitation of Remedies and Damages Polycom Inc its agents employees suppliers dealers and other authorized representatives shall not be responsible or liable with respect to the product or any other subject matter related thereto under any contract negligence strict liability or other theory for any indirect incidental or conseguential damages including but not limited to loss of information business or profits iii 2002 Polycom Inc The law of certain states or nations does not permit limitation or exclusion of implied warranties and conseguential damages so the above limitations disclaimers or exclusion may not apply to you This warranty gives you special legal rights You may also have other rights that vary by state and nation Regulatory Notices U S A and Canadian Reguirements FCC Notice This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interferences that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules
14. ptions aisa a Aioni ee aukeaa n TILA 15 Troubleshooting the VGA Output Display usnsesrseennnnneennnnen 15 VGA Input Calibration ooososussssnn naa naa naene nannat 15 VGA Output Resolution and Frequency 16 2002 Polycom Inc v Visual Concert FX User Guide Contents Visual Concert FX User Guide vi www polycom com Introduction to Visual Concert FX Introduction to Visual Concert FX Overview 2002 Polycom Inc Visual Concert FX is a peripheral device that is designed with ultimate ease of use in mind and allows unprecedented collaborative capability with the ViewStation FX and VS4000 videoconferencing systems Visual Concert FX transmits live output in real time from the presenter s computer without the need for a supporting application running on the presenter s computer This allows the presenter to transmit live images and sound from any application that can run on the desktop such as PowerPoint Excel a Web page or proprietary software applications regardless of the computer s operating system The Visual Concert FX unit acts as a tabletop communications hub This allows a presenter to connect the computer to the Visual Concert FX unit using the special VGA Audio Ethernet cable and immediately enjoy full network connectivity and full audio and video transmit capability whether the presenter is in a conference or not The Visual Concert FX VGA output port allows the pres
15. puter display to the ViewStation FX 1 Select Visual Concert on the Available Presentations screen 2 Press the SELECT button on the remote control Resetting Visual Concert FX To reset Visual Concert FX hold down the Stop and Play buttons simultaneously for 2 seconds The buttons will flash for several seconds while the unit reboots The Play button displays a steady green light when the restart is complete 2002 Polycom Inc 13 Using Visual Concert FX Using Visual Concert FX ViewStation FX Remote Control Functionality To provide more flexible interaction with your Visual Concert FX presentation the ViewStation FX remote control buttons are tasked with specific functions in conjunction with Visual Concert FX 9 EN Near Provides near camera source control Snapshot Allows you to preview and send a still or snapshot image of the presenter computer display Slides Toggles the presentation display Press Slides to send the presentation Press Slides again to stop sending Select Selects the highlighted option Using Visual Concert FX 14 www polycom com Using Visual Concert FX ViewStation FX Display Troubleshooting Display Options There are several display options available while using Visual Concert FX in a point to point call depending on monitor configuration Monitors Visual Concert FX Display A Two monitors Monitor two Three monitors Monitor two Four monitors Moni
16. rovide optimum performance regardless of your VGA monitor configuration some configurations provide better results than others Best VGA monitor or projector connected to Visual Concert FX Better VGA monitor or projector connected to the ViewStation FX Good TV composite monitor connected to the ViewStation FX 6 www polycom com Installing Visual Concert FX Display Option Settings Before using Visual Concert FX in a videoconference take some time to familiarize yourself with the display and configuration options available with your Visual Concert FX Set the Presenter s Computer Display Options 2002 Polycom Inc Once you have connected the presenter s computer to Visual Concert FX you must set the computer s display setting to VGA out mirror or VGA only On most laptops you can switch the display settings by pressing a function F key at the same time For example on the Dell Latitude laptop you can switch the display settings by pressing Alt F8 However how you set the display settings depends on the computer manufacturer On most computers the following settings are available Default LCD display display is on the default LCD screen only This setting does not transmit VGA to Visual Concert FX Click Once Mirror display is sent to VGA out Visual Concert FX and to the LCD screen This is the preferred method to send VGA to Visual Concert FX Click Twice VGA only display is
17. sent to VGA out Visual Concert FX only This also sends VGA to Visual Concert FX but is not the preferred method See your computer documentation for your particular settings This setting is described by different computer manufacturers as display setting VGA out and CRT LCD Even though you can change the display settings of the presenter s computer while the Visual Concert FX presentation is running it is recommended that you first stop the presentation and then change the display resolution Finally restart the Visual Concert FX presentation 7 Installing Visual Concert FX Installing Visual Concert FX Set the ViewStation FX Display Options Installing Visual Concert FX The ViewStation FX automatically selects the best possible display option for your configuration unless you have connected the VGA monitor directly to the ViewStation FX The best setup configuration is to connect a VGA monitor directly to the Visual Concert FX as shown in the Visual Concert FX QuickStart card If you have an alternate configuration the ViewStation FX detects your monitor setup configuration and automatically sets the graphics monitor setting to the best possible display option for your configuration as the default setting These settings are accessible in the Graphics Monitor screen System Info gt Admin Setup gt Video Camera gt Monitors gt Graphics Monitor All graphics data will be displayed on the select
18. table below Resolution Freguencies 640 x 480 60 72 75 85 Hz 800 x 600 60 72 75 85 Hz 1024 x 768 60 70 75 85 Hz 1280 x 1024 60 Hz Non Standard VGA Resolutions Several computer manufacturers produce VGA output in non standard resolutions and refresh freguencies This often leads to unpredictable display results during presentations For example the reported VGA output resolution may be listed in your computer display settings as 1280 X 1024 when the actual VGA output resolution is 1024 x 768 displayed in a 1280 x 1024 sized display window This will lead to unpredictable results during a presentation without any evident cause Unexpected display results with Visual Concert FX are most commonly caused by this kind of non standard VGA output from the computer It is a good idea to read your computer documentation or consult technical support to understand how your computer outputs VGA 16 www polycom com 2002 Polycom Inc Using Visual Concert FX Troubleshooting the VGA Output Resolution 1 To troubleshoot the VGA output resolution you first need to check the VCFX Out Resolution values as follows a Access the Hardware Information screen on the ViewStation FX System Info gt Admin Setup gt Software Hardware gt Hardware This screen displays the VCFX In Resolution and VCFX Out Resolution values b Make sure that the resolution values e Match the output resolution r
19. tor two VGA connected to ViewStation FX FX VGA monitor VGA connected to Visual Concert FX Visual Concert FX VGA monitor Troubleshooting the VGA Output Display 2002 Polycom Inc VGA Input Calibration Visual Concert FX automatically analyzes the input signal from your computer and calibrates the VGA output for optimal display characteristics In some rare instances it may be necessary to calibrate the VGA input of the Visual Concert FX unit To calibrate the VGA input from the Visual Concert FX unit go to the ViewStation FX VGA Input Calibration screen System Info gt Admin Setup gt Video Camera gt VGA Input to manually adjust the following calibration parameters Phase The Phase option provides subtle phase adjustment Adjust this parameter if your display appears slightly out of focus when showing extremely fine images 15 Using Visual Concert FX Using Visval Concert FX Using Visual Concert FX Horizontal Position The Horizontal Position option lets you adjust the horizontal screen alignment Adjust this parameter if your display screen appears out of alignment in the horizontal plane Vertical Position The Vertical Position option lets you adjust the vertical screen alignment Adjust this parameter if your display screen appears out of alignment in the vertical plane VGA Output Resolution and Freguency Standard VGA Resolutions Approved VGA resolutions and refresh freguencies are listed in the
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