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Ruckus Wireless™ ZoneFlex™ Indoor Access Point

1. 35 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 15 ZoneFlex 7363 front panel elements LED Description DIR LED e Off The AP is not being managed by ZoneDirector standalone mode e Green The AP is being managed by ZoneDirector e Slow flashing green one flash every two seconds The AP is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector e Fast flashing green two flashes every second The AP is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update 2 4G LED WLAN e Off The WLAN service is down e Green The WLAN service is up at least one client is associated and signal quality is good RSSI gt 15 e Flashing green two flashes every second The WLAN service is up but no clients are associated e Amber The WLAN service is up at least one client is associated but signal quality is poor RSSI lt 15 5G LED WLAN e Off The WLAN service is down e Green The WLAN service is up at least one client is associated standalone or atleast one downlink MAP is connected RAP or uplink RAP is connected MAP and signal quality is good RSSI gt 15 e Fast flashing green two flashes every second The WLAN service is up but no clients are associated standalone no downlink MAPs are connected RAP or no uplink RAP is connected MAP e Amber Th
2. Ruckus 7962 Multimedia Hotzone Wireless AP Configure Hotspot Unrestricted Clients Need Help Internet Unrestricted Clients Table Local Subnets MAC Address Remove Radio 2 46 Radio 5G Add new entry Update Restore previous settings Configuration aaa Go back to Hotspot Configuration Internet ls Local Subnets Radio 2 4G Radio 5G Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info E Administration v Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS e 2011 wi 140 Managing the Access Point In This Chapter Viewing Current Device Settings Viewing Current Internet Connection Settings Viewing Current Local Subnet Settings Viewing Current Wireless Settings 00 e cece eee eee ete eens Viewing Associated Wireless Clients Changing the Administrative Login Settings Enabling Other Management Access Options Working with Event Logs and Syslog Servers Upgrading the Firmware Rebooting the Access Point 0 Resetting the Access Point to Factory Defaults Running Diagnostics 42 43 44 45 46 47 48 54 56 58 59 60 This chapter provides instructions for managing standalone ZoneFlex Access Points using the Web interface For information on managing your ZoneFlex network using ZoneDirector FlexMaster or SmartCell Gateway refer to the relevant User Guide available from the Ruckus Wirele
3. 10 100 1000 PoE Table 20 ZoneFlex 7341 rear panel elements Number Item Name Description 1 OPT Button Not active in this model at this time 2 HARD RESET Button Pressing and then quickly releasing this internal button reboots the AP Pressing and holding it for six seconds resets the AP to factory default settings CAUTION Resetting the AP to factory default settings will erase all settings that you configured previously 3 10 100 1000 PoE One RJ 45 port for a 10 100 1000 PoE Power over Port Ethernet 802 3af connection 4 Power Connect the power adapter 12 VDC 1 25A to this socket Power can also be supplied via the 10 100 1000 PoE 802 3af port 43 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features b gt ZoneFlex 7321 Access Point NOTE ZoneFlex 7321 requires a minimum of ZoneFlex firmware version 9 4 and above or SCG 1 1 and above to operate ZoneFlex 7321 features five LEDs on its front panel and buttons and connectors on its rear panel Front Panel Figure 16 shows the top view of the ZoneFlex 7321 For a description of each front panel part refer to Table 21 Figure 16 ZoneFlex 7321 front panel Sp Table 21 ZoneFlex 7321 front panel elements LED Description PWR LED Off Off e Red Boot up in process e Green On AIR LED e Off The Access Point is operating as a Standalone or Root AP RAP e Green The AP is function
4. Configuring Hotspot Service The following considerations apply a A single port can not be configured as both an Authenticator and Supplicant at the same time a Only one port per AP can be configured as a Supplicant a Ifthe AP is connecting to a switch port with 802 1X authentication enabled the AP s port type should be configured as a Trunk Port and its role should be configured as Supplicant The switch port should be configured as a Trunk port in Port based Authenticator mode a Ifthere are multiple devices connected to an AP port through a downstream switch the port can be configured as either Port based or MAC based Authen ticator In Port based mode only one of the attached MAC hosts must be authorized for all hosts to be granted access to the network In MAC based mode each MAC host is individually authenticated a Ifa Trunk Port is configured as a Supplicant a user name and password must be entered to authenticate the port to the 802 1X aware LAN switch a If an Access Port is configured as an Authenticator the administrator must define the RADIUS server that the Authenticator will communicate with All Ethernet ports of a single AP are configured with the same RADIUS server Enable MAC authentication bypass If MAC authentication bypass is enabled the port first attempts to authenticate the attached device by MAC address and if that fails it will try to authenticate the device using 802 1X Configuring Hotspot Serv
5. Local Subnet This option appears if you have selected Local Subnet and Route to WAN under Packet Forwarding and you have selected Access Portas the port type This option allows you to select which subnet this port s traffic will be part of You must have previously configured a subnet from the Configuration gt Local Subnets page before it becomes available here 130 Configuring the Access Point Configuring Ethernet Ports 802 1X Configure the port as an 802 1X authenticator or supplicant The following options are available a Disabled No 802 1X controls are applied to this port a Authenticator Port based Only one of the attached MAC hosts must be authorized for all hosts to be granted access to the network a Authenticator MAC based Each MAC host is individually authenticated Supplicant The port acts as a supplicant to an upstream authenticator Configure a port as Supplicant if the port is a Trunk Port used to connect the AP to a LAN switch See Working with 802 1X on Wired Ethernet Ports on page 133 for more information VLAN Untag ID Enter a valid VLAN ID in this field to segment traffic arriving on this port to a specific VLAN Default is 1 Valid VLAN entries are 1 4094 Members Displays the VLAN membership of the port Membership is configurable only for the General port type See Working with Port Based VLANs on page 133 for more information Insert DHCP Option
6. NOTE Make sure that you configure the Local Area Connection properties not the Wireless Network Connection properties 3 When the Local Area Connection Properties dialog box appears select Internet Protocol TCP IP TCP IPv4 in Windows 7 from the scrolling list and then click Properties The Internet Protocol TCP IP Properties dialog box appears 4 Write down all of the currently active network settings You will need this informa tion later when you restore your computer to its current network configuration 5 Click Use the following IP address and then configure the IP address settings with the values listed in Table 34 For a sample configuration refer to Figure 34 Table 34 Configure your computer s IP address settings IP address 192 168 0 22 or any address in the 192 168 0 x network with the exception of 192 168 0 1 which is the default IP address assigned to the Access Point Subnet mask 255 255 255 0 You can leave the Default Gateway and DNS server fields blank 6 Click OK to save your changes and close the TCP IP Properties dialog box 7 Click OK again to close the Local Area Connection Properties dialog box Windows saves the IP address settings that you have configured 73 Installing the Access Point Step 1 Preconfigure the Access Point Figure 34 Sample configuration in the Internet Protocol TCP IP Properties dialog box General l You can get IP settings assigned automaticall
7. Ruckus Wireless ZoneFlex Simply Better Wirel Ruckus ess Indoor Access Point Release 9 7 User Guide For the following indoor ZoneFlex AP models ex 7982 Dual Band 802 11n Smart Wi Fi Access Point ex 7962 Dual Band 802 11n Smart Wi Fi Access Point ex 7372 Dual Band 802 11n Smart Wi Fi Access Point ZoneF ZoneF ZoneF ZoneF ZoneF ZoneF ZoneF ZoneF ZoneF ZoneF ZoneF ZoneF ZoneF ex 7352 802 11n Smart Wi Fi Access ex 7351 802 11n Smart Wi Fi Access ex 7441 802 11n DAS Access Point Point Point ex 7363 Dual Band 802 11n Smart Wi Fi Access Point ex 7343 802 11n Smart Wi Fi Access ex 7341 802 11n Smart Wi Fi Access ex 7321 2 4 5GHz 802 11n Smart Wi ex 2942 802 11g Smart Wi Fi Access ex 7055 Dual Band 802 11n Wired W Point Point Fi Access Point Point ireless Wi Fi Wall Switch ex 7025 802 11n Wired Wireless Wi Fi Wall Switch Part Number 800 70506 001 Rev A Published December 2013 www ruckuswireless com Contents About This Guide Doacument Conventions sci ca wa bees eal e ee ie nea a E Pea ee Le E RE Ee 7 Related Documentation i602 ekee oe Be bes Se a ee Ce a ee 8 Satety Warhingss sos fi slide el E E ie dha adda actly 8 Documentation Feedback dyraria sence ata dock a eda kee eben 9 1 Introducing the ZoneFlex Access Point Overview of the ZoneFlex Access Point n nanoa nanana annarr rra 11 Unpacking the ZoneFlex Access Point 0 0 0 0 0 00 eee eee eee 12 P
8. Your wireless client connects to the wireless network After the wireless client connects to the wireless network successfully the wireless client icon in the system tray changes to on Windows XP or J on Windows 7 Check the LEDs Perform a spot check using the LEDs to verify that the Access Point is operating normally Refer to the following sections for information on how to check the LEDs on each ZoneFlex AP model Single Radio APs ZoneFlex 7352 7351 7343 7341 7321 7025 2942 If the single radio Access Point is operating normally and your wireless client was able to associate with it a The WLAN LED is green a If you do not have Ruckus Wireless ZoneDirector on the network the DIR LED is off This indicates that the Access Point is operating in standalone mode If there is a ZoneDirector device on the network the DIR LED is green Dual Radio APs ZoneFlex 7982 7962 7372 7363 7055 If the dual radio Access Point is operating normally and your wireless client was able to associate with it a The 2 4G or 5G LED is green a If you do not have Ruckus Wireless ZoneDirector on the network the DIR LED is off This indicates that the Access Point is operating in standalone mode If there is a ZoneDirector device on the network the DIR LED is green Check the TRO69 Status FlexMaster Management Only If you configured the Access Point to report to a FlexMaster server on the network make sure you verify that it can succ
9. a Save a copy to your local PC then attach it to an e mail message and send it to support a Setup a connection to an FTP site a Setup a connection to a TFTP site To take advantage of these options 1 Go to Maintenance gt Support Info The Maintenance gt Support Info page appears 2 Review the Upload Method options 3 To upload a copy of the support info file to an FTP or TFTP server click the TFTP or FTP option Clicking the FTP option prompts you to enter a User ID and Password 4 In Server Address enter the FTP or TFTP server IP address 5 In Filename enter a name for this file that you are saving NOTE Remember to add a TXT file extension to the file name especially if you are using Internet Explorer as your Web Admin host 6 Click Upload Now Saving a Copy of the Current Log to Your Computer You can also save a copy of the current log to your own computer if needed 1 Goto Maintenance gt Support Info The Maintenance gt Support Info workspace appears 2 Review the Upload Method options 3 Click the Save to local computer option Two links appear next to Download supportinfo txt and tr069info txt 4 Click the supportinfo txt link A new window or tab opens with the content of the log file displayed 5 Choose Save As or Save Page As from your browser s File menu 6 When the Save as dialog box appears find a convenient location on your local computer to save th
10. Getting to Know the Access Point Features NOTE This User Guide does not include information on ZoneFlex Outdoor Access Points or the ZoneFlex 7731 Wireless Bridge For information on those ZoneFlex models along with Ruckus Wireless SmartCell Gateway FlexMaster and MediaFlex product lines refer to their respective documentation available from support ruck uswireless com 13 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7982 Access Point NOTE ZoneFlex 7982 requires a minimum of ZoneFlex firmware version 9 4 and above or SCG 1 1 and above to operate The ZoneFlex 7982 features five LEDs on its front panel and buttons and connectors on its rear panel Front Panel Figure 1 shows the top view of the ZoneFlex 7982 For a description of each front panel part refer to Table 3 Figure 1 ZoneFlex 7982 top view Cf YA MSE Ed ks Table 3 ZoneFlex 7982 front panel elements LED Description Power LED Off Off e Red Boot up in process e Green On 14 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 3 ZoneFlex 7982 front panel elements LED Description DIR LED e Off The AP is not being managed by ZoneDirector standalone mode e Green The AP is being managed by ZoneDirector e Slow flashing green one flash every two seconds The AP is being managed by ZoneDirector but is currently unable to co
11. If the Ethernet port is configured as an Access Port it can be configured with only one Untag VLAN ID and its membership includes only that one VLAN If the Ethernet port is configured as a General Port it can be configured to include multiple VLANs in its membership and one Untag VLAN Working with 802 1X on Wired Ethernet Ports 802 1X authentication consists of the following three components a Supplicant The supplicant sends access request messages along with credentials such as user name password or digital certificate to an authenticator which forwards the credentials to the authentication server for verification a Authenticator The authenticator challenges the identity of the supplicant then passes its credentials to the AAA server If the credentials are accepted the supplicant is allowed access a Authentication Server AAA Server The AAA server verifies the supplicant s credentials and permits or rejects its request for access For wired 802 1X a Ruckus AP s Ethernet port can be configured as either an Authenticator or as a Supplicant depending on which port type is selected Table 43 and Table 44 describe the 802 1X roles available by port type Table 43 Authenticator support by port type Trunk Port Access Port General Port Port based mode X X X MAC based mode X Table 44 Supplicant support by port type Trunk Port Access Port General Port Supplicant X 133 Configuring the Access Point
12. If you have a FlexMaster server installed on the network and you intend to use FlexMaster to manage the Access Point you can set the FlexMaster server address at this point Before starting this procedure make sure you obtain the correct FlexMaster server URL you can also use DHCP Option 43 or DNS to point the Access Point to the FlexMaster F NOTE In addition to setting the FlexMaster server URL manually on the Access Point server For more information refer to the FlexMaster User Guide Pe a On the menu click Administration gt Management Scroll down the page to the TRO69 SNMP Management Choice section Verify that the Auto option is selected In FlexMaster Server URL type the URL of the FlexMaster server on the network You can use either http or https to connect to the URL and include either the host name or IP address of the FlexMaster server in the URL The following are examples of valid FlexMaster server URLs http flexmaster intune server https flexmaster intune server http 192 168 20 1 intune server 78 Installing the Access Point Step 1 Preconfigure the Access Point https 192 168 20 1 intune server 5 Click Update Settings to save your changes You have completed setting the FlexMaster server address on the Access Point Figure 38 Type the FlexMaster server URL Ruckus 7372 Multimedia Hotzone Wireless AP Status TRO69 SNMP Management Choice
13. Subnets Refer to Configuring Local Subnets on page 108 for more information Figure 74 The Status gt Local Subnet page Ruckus 7372 Multimedia Hotzone Wireless AP Status Status Local Subnet Enable Auto update Device Local Subnet 1 itani ocal Subne Local Subnet2 Local Subnet3 Local Subnet 4 Need Help Local Subnets Subnet Enabled samen Local IP Address 192 168 40 1 es MAC Address c0 c5 20 3b 91 f1 Configuration ied DHCP Server Enabled Internet Starting IP Address 192 168 40 2 Local Subnets Ending IP Address 192 168 40 254 Radio 2 46 Radio 5G Access VLAN 40 Ethernet Ports Hotspot DHCP Clients Table Maintenance No current DHCP clients Upgrade Reboot Reset Support Info Administration Management rx Ruckus Ruckus 7372 Multimedia Hotzone Wireless AP WIRELE Copyright 2013 Ruckus Wireless 144 Managing the Access Point Viewing Current Wireless Settings Viewing Current Wireless Settings If you want to view the current common wireless settings that the AP is using go to the Status gt Wireless page on dual band APs go to Status gt 2 4G or Status gt 5G Table 47 lists the descriptions of each common wireless setting Table 47 Common Wireless settings Setting Description Wireless Mode Shows the wireless mode that the AP is currently using Possible values include e Auto Select For 802 11b g APs only Allows both 802 11g and 802 11b comp
14. by ZoneDirector but is currently unable to communicate with ZoneDirector e Fast flashing green two flashes every second The Access Point is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update WLAN LED e Off The WLAN service is down e Amber The WLAN service is up and no clients are associated standalone or no wireless clients and no downlink MAPs are connected RAP e Green The WLAN service is up and at least one wireless client is associated If Mesh is enabled no downlink MAPs are connected e Fast flashing green The WLAN service is up at least one client is associated and at least one Mesh downlink is connected e Slow flashing green At least one Mesh downlink is connected and no clients are associated AIR LED e Off The WLAN service is down e Green The AP is functioning as a RAP or MAP and the uplink signal is good e Slow flashing green one flash every two seconds Mesh networking is enabled but the AP is still searching for a mesh uplink e Fast flashing green two flashes every second The AP is functioning as a MAP and the wireless signal to its uplink AP is fair 42 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 15 shows the rear panel of the ZoneFlex 7341 For a description of each rear panel part refer to Table 20 Figure 15 ZoneFlex 7341 rear panel
15. network settings 140 optional settings 136 unrestricted access 140 walled garden 138 Hotspot Service 117 installation 65 required tools 65 Internet settings 102 IP address 103 Isolated 117 130 K Kensington lock 21 Key Index 120 L L2TP 106 LANG 60 LAN5 Uplink 53 59 61 LEDs 53 62 Local Bridging 130 ocal subnet 108 118 130 Local Subnet NAT and Route to WAN 117 130 ocation 67 ock hasp 22 ogging in 95 ogout 96 M MAC authentication bypass 134 management access options 148 Management VLAN 103 menu 96 mounting recommendations 67 N NTP Server 103 O optimal mounting 67 orientation 67 P package contents 12 packet forwarding 117 130 pass through port 52 53 58 59 61 Passphrase 122 ping 160 Port Type 130 port based VLAN 129 133 PPPoE 106 protection mode 115 punch down block 53 59 61 87 R Radio Network 110 Rate Limiting 117 126 rebooting 56 63 158 releasing DHCP 104 renewing DHCP 104 reset buttons 56 63 resetting to factory default 159 router mode 108 RTS CTS Threshold 125 running diagnostics 160 S site survey 66 SSID 117 standalone operation 72 Static IP 105 syslog 154 T tabs 96 temperature update 100 threshold 117 traceroute 160 transmit power 115 Trunk Port 130 132 Tunnel via L2TP 117 130 164 U upgrading firmware 156 user name 100 V verifying
16. 3 10 100 Ports 2 Two RJ 45 ports for 10 100Mbps connections 4 10 100 1000 PoE One RJ 45 port for a 10 100 1000 PoE Power over Port Ethernet 802 3af connection 5 Power Connect the power adapter 12 VDC 1 25A to this socket Power can also be supplied via the 10 100 1000 PoE 802 3af port 40 gt Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7341 Access Point NOTE ZoneFlex 7341 requires a minimum of ZoneFlex firmware version 9 0 and above or SCG 1 0 and above to operate ZoneFlex 7341 features five LEDs on its front panel and buttons and connectors on its rear panel Front Panel Figure 14 shows the front panel of the ZoneFlex 7341 For a description of each front panel part refer to Table 19 Figure 14 ZoneFlex 7341 front panel e o o o o a aaae aaas i PWR OPT DIR WLAN AIR N ee ee tiny Table 19 ZoneFlex 7341 front panel elements LED Description PWR LED Off Off e Red Boot up in process e Green On OPT LED Not used in this model 41 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 19 ZoneFlex 7341 front panel elements LED Description DIR LED Off The Access Point is not being managed by ZoneDirector standalone mode e Green The Access Point is being managed by ZoneDirector e Slow flashing green one flash every two seconds The Access Point is being managed
17. Confirm New Password Login remote authentication TACACS State C Update Settings Restore previous settines Log rx Ruckus Ruckus 7372 Multimedia Hotzone Wireless AP WIRELESS Copyright 2013 Ruckus Wireless To configure the device settings 1 Go to Configuration gt Device The Configuration gt Device page appears 2 In Device Name type a new name for the device or leave as is to accept the default device name RuckusAP The device name identifies the Access Point among other devices on the network 3 Optionally enter Device Location and GPS Coordinates to keep track of the physical location of the AP In Temperature Update specific models only enter the interval in seconds to record the internal temperature of the device 4 Under LED Control specific models only check the Disable Status LED s box to turn off the status LEDs This can be useful when the AP is installed in a public location to avoid drawing attention to the AP 5 Under Service Provider Login change the login information as required e Username Type the name that you want to use for logging into the Web interface The default user name is super e Current Password When you are changing the password enter the existing e password here 100 Configuring the Access Point Configuring Device Settings e New Password When you are changing the password type the new password that you want to use The default password is sp admin T
18. Description 1 OPT LED Not used in this model 2 DIR LED e Off The Access Point is not being managed by ZoneDirector standalone mode e Green The Access Point is being managed by ZoneDirector e Slow flashing green one flash every two seconds The Access Point is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector e Fast flashing green two flashes every second The Access Point is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update 3 AIR LED e Off The WLAN service is down e Green The AP is functioning as a Root AP RAP or Mesh AP MAP and the uplink signal is good e Slow flashing green one flash every two seconds Mesh networking is enabled but the AP is still searching for a mesh uplink e Fast flashing green two flashes every second The Access Point is functioning as a Mesh AP and the wireless signal to its uplink AP is fair 4 WLAN LED e Off The WLAN service is down e Amber The WLAN is up but no clients are associated and no downlink MAPs are connected e Green The WLAN is up and at least one client is associated No downlink MAPs are connected e Slow flashing green one flash every two seconds The WLAN is up and at least one downlink MAP is connected No clients are associated e Fast flashing green two flashes every second The WLAN is up at least one downlink MAP is connect
19. Device Internet Auto SNMP and TR069 will work together Local Subnets SNMP only Radio 2 46 FlexMaster only Radio 5G None A DHCP Di Configuration ee Device FlexMaster Server URL http flexmaster intune server peene Digest authentication Username Local Subnets Radio 2 4G L Digest authentication Password Radio 5G Periodic FlexMaster Inform Interval 15 minutes Ethernet Ports Hotspot TR069 Status Currently Using URL Maintenance Last Attempted Contact 2012 11 27 07 57 11 GMT using https flexmaster intune server Upgrade Last Successful Contact not contacted yet le Last Contact Result Sendinform failed Error code 21 Detail TCP UDP IP error 0 S t Infi ARONS aea Current Time Wed Jul 24 05 11 50 2013 UTC Administration ee Update Settings Restore previous setti E Diagnostics m r Log rx Ruckus Ruckus 7372 Multimedia Hotzone Wireless AP WIRELESS i gt Copyright 2013 Ruckus Wireless NOTE Instructions on how to verify that the Access Point and FlexMaster can communicate with each other are provided in Check the TRO69 Status FlexMaster Management Only on page 81 5 Disconnect the Access Point from the Administrative Computer 1 Disconnect the Access Point from the power source 2 Verify that the power LED on the Access Point is off 3 Disconnect the Ethernet cable from the administrative computer s Ethernet port 6 Restore the Administrative Compu
20. FlexMaster this Administration gt Management page will show the communication status between the AP and FlexMaster 153 Managing the Access Point Working with Event Logs and Syslog Servers Local Subnets Radio 2 4G Radio 5G Configuration Device Internet Local Subnets Radio 2 46 Radio 5G Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Administration Management Working with Event Logs and Syslog Servers Both the Maintenance gt Support Info and Administration gt Log pages can be used to view the AP s current log file text You can use the former to send the log to Ruckus Wireless support directly or save it to a local file and use the latter to configure automatic delivery of log files to a syslog server Enabling Logging and Sending Event Logs to a Syslog Server If you have a syslog server on the network you can configure the Access Point to send the device logs to the server You will need to enable logging if disabled and configure the Access Point to send logs to the syslog server 1 Go to Administration gt Log The Administration gt Log page appears 2 Look for Log Status and then click Enabled 3 After enabling logging configure the following options e Syslog Server Address To enable the AP to send messages to a syslog server as they appear enter the IP address of the syslog server e Syslog Server Port By default the syslog port number is 514 If the sys
21. Name Description 1 Power Connect the power adapter to this socket Input 110 240V AC Output 12V 1 0A DC Power can also be supplied via the 10 100 1000 PoE port 2 Lock Hasp The lock hasp works with a cable or Ruckus Wireless mounts The recommended lock type is Masterlock 120 series D T Q KAD types 3 LAN Ports Two RJ 45 ports one for a 10 100 1000 PoE Power over Ethernet connection and another for a 10 100 1000Mbps connection Each Ethernet port has two LEDs Refer to Table 8 for LED descriptions 4 OPTIONAL Button Not active in this model at this time 5 SOFT RESET Use to reset AP This is a normal reset and does not Button set AP back to factory defaults 22 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 8 Behavior of Ethernet port LEDs on ZoneFlex 7962 LEDs Description Off Not connected Amber Green Connected to 10Mbps device Amber Connected to 100Mbps device Green Connected to 1000Mbps device 23 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7372 Access Point NOTE ZoneFlex 7372 requires a minimum of ZoneFlex firmware version 9 5 1 and above or SCG 1 1 1 and above to operate ZoneFlex 7372 features five LEDs on its front panel and buttons and connectors on its rear panel Front Panel Figure 5 shows the top view of the ZoneFlex 7372 For a description of each front panel part refer to Tabl
22. Point Getting to Know the Access Point Features Table 6 ZoneFlex 7962 side panel elements Number LED Button Name Description 2 DIR LED Off The Access Point is not being managed by ZoneDirector standalone mode Green The Access Point is being managed by ZoneDirector Slow flashing green one flash every two seconds The Access Point is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector Fast flashing green two flashes every second The Access Point is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update 3 2 4G LED WLAN Off The WLAN service is down Green The WLAN service is up at least one client is associated and signal quality is good RSSI gt 15 Flashing green two flashes every second The WLAN service is up but no clients are associated Amber The WLAN service is up at least one client is associated but signal quality is poor RSSI lt 15 4 5G LED WLAN Off The WLAN service is down Green The WLAN service is up at least one client is associated standalone or at least one downlink MAP is connected RAP or uplink RAP is connected MAP and signal quality is good RSSI gt 15 Fast flashing green two flashes every second The WLAN service is up but no clients are associated standalone no downlink MAPs are connected RAP or no uplink RAP is connected
23. Rate 5 00 mbps link per station x 1 00 mbps link per station i Maximum traffic rate on per station basis Downlink Uplink iiss Rate kbps Ceiling kbps Buffer pkts 1 Voice 128 128 128 128 10 10 Video 1250 250 5000 1000 50 50 Best Effort 2500 500 5000 1000 50 50 Background 100 100 5000 1000 10 10 Update Settings Restore previous settings Go back to Wireless Configuration rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless Controlling Access to the Wireless Network Access Control enables you to specify the stations are allowed to join associate with your wireless networks Access controls can be configured for each WLAN from its respective Wireless tab Access Control Options This section describes the options that you can use to control access to the wireless network 126 Ruckus 7962 Multimedia Hotzone Wireless AP Configuring the Access Point Configuring Wireless Settings a Disabling WLAN Access Restrictions If you select Disable WLAN access restric tions then MAC address based restrictions on which stations can join the WLAN are disabled thus any station can join If the WLAN uses encryption then the station must still supply the correct encryption passphrase The Access Controls table is hidden if the current mode is Disable WLAN access restrictions a Allowing Only Stations Listed in the Access Contro
24. Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP Copyright 2011 Ruckus Wireless To edit the Access Control List 1 Go to Configuration gt Wireless 127 Configuring the Access Point Configuring Wireless Settings 2 Click the Wireless tab for which you want to configure the access control settings 3 Click the Edit Settings button next to Access Control 4 Select the radio button for the desired access control For a description of the options see Access Control Options in the previous section The Access Controls Table appears 5 To adda MAC address to the Access Control table click the Add new entry button 6 Fill out the following text boxes e Address Six text boxes appear in which you enter the desired MAC address in hexadecimal digit form two characters in each box Allowable hex digit characters are 0 9 a f and A F 7 Click Update to save your changes Assuming all parameters you entered are acceptable that row will be added to the table You have completed adding an entry to the MAC address table If you have additional MAC addresses you want included click Add new entry and then repeat these steps until you have entered all the stations you want There is a limit of 128 rows Removing a MAC Address To remove a MAC address from the ACL table click the Cancel button under the Remove column and then click Update The ACL table refreshes and the MAC address that you deleted
25. Starting Address 192 168 40 2 Maximum DHCP Users 253 Access VLAN Update Settings Restore previous settings Log rx Ruckus Ruckus 7372 Multimedia Hotzone Wireless AP WIRELES Copyright 2013 Ruckus Wireless Configuring Wireless Settings This section describes how to configure the wireless settings of the Access Point There are two types of wireless settings that you need to configure Configuring Common Wireless Settings Includes the wireless mode country code and advanced wireless settings such as the wireless transmit power and wireless protection mode These settings are applied to all WLANs Configuring Wireless Settings The Wireless tabs Wireless 1 through Wireless 8 on the 2 4GHz radio and Wireless 9 through Wireless 16 on the 5GHz radio provide settings for customizing each WLAN individually Refer to the sections below for instructions on how to configure each set of wireless settings Configuring Common Wireless Settings Common wireless settings are settings that are applied to all WLANs On single radio APs go to Configuration gt Wireless On dual radio APs you configure these settings for the 2 4GHz and 5GHz radios independently by going to Configuration gt Radio 2 4G or Configuration gt Radio 5G 109 Configuring the Access Point Configuring Wireless Settings Status Device Internet Local Subnet Radio 2 4G Radio 5G Configuration Dev
26. Upgrading Manually via Local File If you have already saved a firmware file on your local computer you can upgrade directly using the Web interface 1 In the Upgrade Method options choose Local Click the Browse button and locate the file on your local computer Select the file and click OK Click Perform Upgrade A status bar appears during the upgrade process Oe ON After the upgrade is completed you must manually reboot the AP Scheduling Automatic Upgrades 1 In the Upgrade Method options click the button for your preferred choice 2 Enter the appropriate information in the Host name field or IP address field CAUTION Do not change any of the Image Control File Username or Password entries 3 Verify that the Auto Upgrade option is set to Enabled 4 Toggle the Interval to Check for Software Upgrade drop down list to select your preferred interval 157 Managing the Access Point Rebooting the Access Point 5 6 Choose whether to reboot immediately after upgrading or schedule the reboot for a specific time of day using the Schedule Reboot Time After Upgrade list Choosing Any Time the default value results in the AP performing a reboot immediately after the automatic upgrade is successful You have two options at this point e Click Perform Upgrade which will start the process and the clock The next upgrade will occur at the selected interval e Click Save parameters only The clock st
27. VLAN or untag VLAN Each of the AP s wireless interfaces can be assigned a single VLAN When a packet enters the AP through its wireless interface the packet is assigned to the Access VLAN configured on the Configuration gt Wireless page by default 1 102 Configuring the Access Point Configuring Internet Settings AP Ethernet ports however can be configured to pass all VLAN traffic Trunk Ports or multiple specific VLANs General ports The VLAN displayed in the Web interface shows the AP s view of the VLAN environ ment when a packet arrives at an AP s Ethernet port the port s VLAN configuration helps determine if the packet is accepted or not VLAN membership and assigns a default VLAN untagged VLAN if the packet contains no 802 10 header In general if your network has VLANs deployed already you should apply VLAN configuration to Ruckus APs so that the configuration across the network is consistent Configuring NTP Server and Management VLAN NTP Server A Network Time Protocol NTP Server should be configured to ensure that the Access Point maintains the correct time The default Ruckus Wireless NTP Server ntp ruck uswireless com can be used if you do not have an NTP server on your network If you want the AP to contact a different NTP server you can do so by going to Configuration gt Internet and entering the host name in NTP Server at the top of the page Management VLAN CAUTION Chan
28. ZoneDirector Slow flashing green one flash every two seconds The Access Point is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector Fast flashing green two flashes every second The Access Point is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update LAN1 LAN4 Green Link up Flashing green Activity Off Link down 55 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Reset Buttons Two reset buttons on the left side of the AP are used to reboot or factory reset the AP Figure 22 Reset buttons Press and hold the Soft Reset button for three seconds or more to reset the AP to factory defaults Press and release the Hard Reset button to restart the AP NOTE On the ZoneFlex 7055 the Hard reset button restarts the AP while the Soft reset button reverts the AP to factory default settings 56 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7025 Wired Wireless Wall Switch NOTE ZoneFlex 7025 requires a minimum of ZoneFlex firmware version 9 1 and above or SCG 1 1 and above to operate The ZoneFlex 7025 is designed for installation in an electrical junction box This section identifies the physical features of each ZoneFlex 7025 Wi Fi Wall Switch model that is discussed in this guide Before you begin the installation
29. ZoneFlex 7025 Physical Installation Figure 42 Punch down block wiring White Orange Orange White Green Blue White Blue Green White Brown Brown 88 Installing the Access Point ZoneFlex 7441 Physical Installation ZoneFlex 7441 Physical Installation The ZoneFlex 7441 DAS AP is intended for installation in an in building distributed antenna system DAS and can be co located with other carrier or public safety services The ZoneFlex 7441 can be operated in standalone mode or controlled by a ZoneDirector controller or FlexMaster server Distributed Antenna System Deployment The ZoneFlex 7441 is designed for indoor deployments where a distributed antenna system provides benefits in coverage at the expense of client density and network capacity For example in a multi tenant building where tenants have their own corporate wireless networks a DAS can be used to provide access for building management visitors building automation systems etc There are several benefits of implementing Wi Fi over DAS For example the coverage area can be shaped more efficiently resulting in fewer APs required to adequately cover a given area Note however that the DAS model contains some inherent limitations including a No MIMO lower capacity a Limited client capacity a Weak interference mitigation a Poor VoWLAN quality a No BeamFlex adaptive antenna technology a No mesh capability Other 802 11 features may not work as des
30. connected and at least one client is associated 16 Rear Panel Figure 2 shows the rear panel of the ZoneFlex 7982 For a description of each rear panel part refer to Table 4 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 2 ZoneFlex 7982 rear panel a ea a a Ss T Table 4 ZoneFlex 7982 rear panel elements Number Item Name Description 1 10 100 1000 Port One RJ 45 port for a 10 100 1000 connection 2 10 100 1000 PoE One RJ 45 port for a 10 100 1000 PoE Power over Port Ethernet 802 3af at connection 3 Power Connect the power adapter 12 VDC 1 25A to this socket Power can also be supplied via the 10 100 1000 PoE port 4 RESET Button Pressing and then quickly releasing this internal button reboots the AP Pressing and holding it for six seconds resets the AP to factory default settings CAUTION Resetting the AP to factory default settings will erase all settings that you configured previously Note Class 4 device Some PoE switches reserve 30W for Class 4 device by default 17 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 5 Behavior of Ethernet port LEDs on ZoneFlex 7982 LEDs Description Off Not connected Amber Green Connected to 10Mbps device Amber Connected to 100Mbps device Green Connected to 1000Mbps device WARNING For units
31. furniture to optimize wireless connections to clients in both horizontal and vertical directions allowing wider coverage When positioning your Access Point ensure that a It is out of direct sunlight and away from sources of heat a Cabling is away from power lines fluorescent lighting fixtures and sources of electrical noise such as radios transmitters and broadband amplifiers a There are no thick walls or metal shielding between the Access Point and the wireless stations a Water or moisture cannot enter the case of the unit a Air flow around the unit and through the vents in the side of the case is not restricted Review the recommendations in Determine the Optimal Mounting Location and Orientation on page 67 for help in choosing a suitable location for the Access Point 82 gt YW Installing the Access Point Troubleshooting Installation 2 Connect the Access Point to a Power Source and the Network Once you have placed the Access Point at its installation location you are ready to connect it to a power source and the network NOTE If your ZoneFlex model supports PoE you can also supply power to the AP from a PoE switch or injector For information on how to make the PoE connections refer to the documentation that was shipped with the PoE switch or injector CAUTION If you will be using PoE you must use a Cat5e or better Ethernet cable for the PoE connection 1 Connect the power
32. in place e Use the two Torx bracket screws provided to secure the AP to the mounting bracket using a T10 Torx screwdriver Figure 40 Secure the AP to the bracket using Torx screws Torx bracket screws 85 Installing the Access Point ZoneFlex 7025 Physical Installation AN ZoneFlex 7025 Physical Installation This section describes physical installation instructions for mounting the ZoneFlex 7025 to an electrical outlet box CAUTION The AP andall interconnected equipment must be installed indoors within the same building including the PoE powered network connection as described by Environment A of the 802 3af standard CAUTION Ensure that you use a Cat5e or better Ethernet cable to supply PoE power and LAN connectivity running to the outlet box where the AP will be installed Mounting the ZoneFlex 7025 to an outlet box 1 Prepare the electrical outlet box The ZoneFlex 7025 requires a single gang electrical outlet box mounted in a wall cavity The US version requires a box conforming to NEMA WD6 with a minimum depth of 1 4 inches The EU version requires a box conforming to BS 4662 with a minimum depth of 35mm e Remove the outlet box cover from the outlet box e Run the required cables through the electrical outlet box allowing sufficient slack for the cables to reach the not yet installed ZoneFlex 7025 2 Connect the cables e Connect an Ethernet cable providing PoE power and
33. is entered it will be resolved every 5 minutes 4 Click Update to save your entry You can create up to 64 entries in the Walled Garden Hosts table Figure 70 The Walled Garden hosts table Ruckus 7962 Multimedia Hotzone Wireless AP Status Configure Hotspot Walled Garden Device Need Help Internet ae a Your Parameters were saved Radio 2 4G Radio 5G Walled Garden Hosts Table Host Remove Configuration abe com m Device ruckuswireless com m Internet Local Subnets F Add new entry Patz Update Restore previous settings Radio 5G Emot P Go back to Hotspot Configuration Hotspot Maintenance Upgrade Reboot Reset Support Info z Administration rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless To remove entries from the Walled Garden hosts table 1 Click the check box next to the entry you want to remove under the Remove column 2 Click Update The entry is removed from the list 139 Configuring the Access Point Configuring Hotspot Service Allowing Unrestricted Access by MAC Address To allow certain clients unrestricted access to your Hotspot service 1 Go to Configuration gt Hotspot gt Unrestricted Clients 2 Click Add New Entry and enter the MAC address of each client in the fields provided 3 Click Update to save your changes Figure 71 Configuring Hotspot unrestricted clients table
34. of ZoneFlex firmware version 9 0 and above or SCG 1 0 and above to operate ZoneFlex 7343 features five LEDs on its front panel and buttons and connectors on its rear panel Front Panel Figure 12 shows the front panel of the ZoneFlex 7343 For a description of each front panel part refer to Table 17 Figure 12 ZoneFlex 7343 front panel a i PWR OPT DIR WLAN AIR N aana ee tiny Table 17 ZoneFlex 7343 front panel elements LED Description PWR LED Off Off e Red Boot up in process e Green On OPT LED Not used in this model 38 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 17 ZoneFlex 7343 front panel elements LED Description DIR LED Off The Access Point is not being managed by ZoneDirector standalone mode Green The Access Point is being managed by ZoneDirector Slow flashing green one flash every two seconds The Access Point is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector Fast flashing green two flashes every second The Access Point is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update WLAN LED Off The WLAN service is down Amber The WLAN service is up and no clients are associated standalone or no wireless clients and no downlink MAPs are connected RAP Green The WLAN service is up and at leas
35. operation 80 viewing associated clients 146 viewing device settings 142 viewing Internet settings 143 viewing Local Subnet settings 144 viewing wireless clients 146 viewing Wireless settings 145 VLAN 129 131 overview 102 wired 133 wireless 118 VLAN Settings 102 W Web interface 95 96 WEP 119 WEP Key 120 wireless availability 117 wireless channel 111 145 wireless mode 111 112 145 wireless security 802 11X 123 WEP 119 WPA 120 wireless settings 109 WLAN configuration 116 workspace 96 WPA 120 WPA Algorithm 122 WPA Authentication 122 WPA Version 122 WPA Auto 122 N ZoneDirector 11 72 ZoneFl ex 2942 48 LEDs 49 rear panel 50 side panel 48 ZoneF ex 7025 57 EU model 60 US model 57 ZoneF ZoneF ban ZoneF ZoneF ex 7055 52 ex 7321 44 d selection 111 112 145 ex 7341 41 ex 7341 7343 7363 Front Panel 14 24 28 30 33 35 38 41 44 Rea ZoneF ZoneF ZoneF ZoneF ZoneF ZoneF r Panel 17 26 29 32 37 40 43 47 ex 7343 38 ex 7351 30 ex 7352 28 ex 7363 35 ex 7372 24 ex 7441 33 ZoneF ex 7962 19 LEDs 19 rear panel 22 side panel 19 ZoneFlex 7982 14 ZoneFlex smart WLAN system 11 165 166
36. panel Table 32 ZF7025 EU rear panel features Number Name Description 1 PoE In LAN 5 Uplink Uplink LAN port that supports 802 3af and 802 3at Power over Ethernet PoE input 2 Punch down Block 110 punchdown block 3 Pass Through Port Uplink RJ 45 pass through port for the pass through connection 4 LEDs See Table 33 for LED descriptions and behaviors 61 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features LEDs The LEDs for both the US and EU models are the same Refer to Table 33 for descriptions of LEDs and their behaviors The LEDs are not visible once the AP is installed Table 33 ZF 7025 LEDs LED Meaning WLAN Green WLAN service is available Off No WLAN service available OPT Not used in this model DIR Green AP is being managed by ZoneDirector Off AP is not being managed by ZoneDirector Power Green On Red Bootup in process Off Off LANS Uplink Green Link up Flashing green Activity Off Link down LAN1 LAN4 Green Link up Flashing green Activity Off Link down 62 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Reset Buttons Two reset buttons on the left side of the AP are used to reboot or factory reset the AP Figure 27 Reset buttons Press and release the Soft Reset button to reboot the AP Press and hold the Hard Reset button for three
37. panel Front Panel Figure 8 shows the top view of the ZoneFlex 7351 For a description of each front panel part refer to Table 12 Figure 8 ZoneFlex 7351 top view a Table 12 ZoneFlex 7351 front panel elements LED Description PWR LED Off Off e Red Boot up in process e Green On OPT LED Not used in this model 30 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 12 ZoneFlex 7351 front panel elements LED Description DIR LED Off The Access Point is not being managed by ZoneDirector standalone mode Green The Access Point is being managed by ZoneDirector Slow flashing green one flash every two seconds The Access Point is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector Fast flashing green two flashes every second The Access Point is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update 2 4G LED WLAN Off The WLAN service is down Green The WLAN service is up at least one client is associated and signal quality is good RSSI gt 15 Flashing green two flashes every second The WLAN service is up but no clients are associated Amber The WLAN service is up at least one client is associated but signal quality is poor RSSI lt 15 5G LED WLAN Off The WLAN service is down Green The WLAN servic
38. seconds or more to reset the AP to factory defaults 63 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features 64 Installing the Access Point In This Chapter Before You Bagi cscs oe yan dese eead hedaman ewe kale hewn wi RE 65 Step 1 Preconfigure the Access Point 0 0 0 cece eee eee 72 Step 2 Verify Access Point Operation 0 0 cece cece ee eee 80 Step 3 Deploy th Access Point 2 00 0 ces eed e dee a deenedes 82 Troubleshooting Installation sess rerep erris nis retiret wnt ene eee 83 Zonerlex 7055 Physical Installation 062 0444 eves cg Ea bee nae dee 84 Zonerlex 7025 Physical Installation i ce ics ood ee Gale wean ae dak ae 86 ZoneFlex 7441 Physical Installation 000 c cece 89 Before You Begin Before starting with the installation make sure that you have the required items for the installation ready In addition verify that the wireless stations on the network have the required components for wireless communication with the Access Point This section describes the pre installation tasks that you need to perform Prepare the Required Hardware and Tools You must supply the following tools and equipment A notebook computer running Windows 2000 XP Vista 7 or Mac OS X with an Internet browser and one wireless 802 11a b g n network card and one Ethernet card installed Amodem DSL or cable router or other device prov
39. sensitive The maximum SSID length can only contain between 2 and 32 characters including characters from char 33 to char 126 Threshold Settings This button opens a page where you can configure the Protection Mode you activated on the Configuration gt Wireless gt Advanced gt Wireless page If Protection Mode is not active ignore this option For more information see Setting Threshold Options on page 124 Rate Limiting This button opens a page where you can configure upload and download limits per station For more information see Rate Limiting on page 126 Access Control This button opens a page where you can configure access controls for the WLAN For more information see Controlling Access to the Wireless Network on page 126 Packet Forwarding Isolated Selecting Isolated causes the traffic from this WLAN to terminate at the Access Point Bridge to WAN The default setting Bridge to WAN forwards packets arriving on this WLAN to the WAN uplink port and eventually to their external destinations using Layer 2 forwarding Local Subnet NAT and Route to WAN This setting allows routing of wireless packets to their destinations using Layer 3 network address translation NAT Bridge to L2TP Tunnel Uses Layer 2 Tunneling Protocol to deliver packets encapsulated with an L2TP header in UDP datagrams Hotspot Service Select a Hotspot configuration from
40. the Access Point Figure 36 The Configuration gt Wireless gt Common tab Ruckus 7372 Multimedia Hotzone Wireless AP Status Configuration Radio 2 4G Common Device Internet Local Subnets Redo 2 36 Radio Network Radio 2 4G Radio 5G Wireless Mode 2 4GHz 802 11b g n x Configuration Channel SmartSelect Device Channel Width 20 MHz Internet Local Subnets Country Code United States x Rao 2AG Advanced Settings Edit Common Settings Radio 5G AeroScout RFID Ethernet Ports Hotspot AeroScout RFID tag detection Disabled Enabled Ps r Ekahau RFID Maintenance Ekahi Upgrade TES Disabled Enabled Reboot Reset iting ERC IP ERC Support Info Address Port Ee Administration m Settings tenore previas soe rious setti Diagnostics pdate nga Log rx Ruckus Ruckus 7372 Multimedia Hotzone Wireless AP WIRELESS Copyright 2013 Ruckus Wireless Configure Wireless Settings 1 Click one of the Wireless tabs 2 In Wireless Availability click Enabled 3 In Broadcast SSID click Enabled 4 Clear the SSID box and then type a unique and descriptive name that you want to call this wireless network For example you can type Ruckus Wireless AP This SSID is the name that will help users identify this wireless network in their wireless network connection application tabs in addition to the settings described above although it is n
41. wireless signals Country Code This option if enabled lets you select your country or region code Advanced Settings Refer to Reviewing Common Advanced Settings on page 113 AeroScout RFID Select Enabled to enable AeroScout RFID tag detection Ekahau RFID Select Enabled to enable Ekahau RFID tag detection and enter the IP address and port number of the Ekahau location server 111 Configuring the Access Poin Configuring Wireless Settings t External Antenna NOTE This option only appears if you are using the ZoneFlex 2942 or 7372 E AP The ZoneFlex 2942 and 7372 E APs provide an external antenna port which allows you to attach an external antenna to extend the range of your wireless network To enable the AP to use the external antenna select the Enabled option in this section This option is disabled by default CAUTION Selecting the incorrect country or region may result in violation of appli cable laws If you purchased the Access Point in the United States you do not need to set the country code manually Ruckus Wireless devices that are sold in the US are preconfigured with the correct country code and this setting is non configurable 3 Ifyou are using AeroScout Tags in your organization to locate assets or personnel you can use your ZoneFlex AP to relay location or presence data from the AeroScout Tags to the AeroScout Engine via Wi Fi To enable the AP to relay AeroS
42. 2013 Ruckus Wireless After approximately one minute you should be able to log back into the AP which verifies that the reboot was successful You can also check the LEDs on the AP to verify the status of the device Resetting the Access Point to Factory Defaults directed to do so by Ruckus Wireless support staff or by a network administrator Do this only if you are able to immediately reconnect the restored AP to your computer to reconfigure it for Wi Fi network use as detailed in Installing the Access Point on page 65 f WARNING DO NOT reset the Access Point to factory defaults unless you are You can use the Web User interface to restore an inoperative AP to its factory default settings which will completely erase the configuration currently active in the device Note too that this will disrupt all wireless network communications through this device To reset the Access Point to factory defaults 1 Go to Maintenance gt Reboot Reset The Maintenance gt Reboot Reset page appears 159 Managing the Access Point Running Diagnostics 2 Click Reset Now next to Reset to factory settings 3 When the confirmation warning appears read the message and click OK if you are certain that you want to restore the AP to factory defaults After a brief pause you will be automatically logged out of the AP You must now disconnect the AP from the switch and the network and reconnect it to your computer
43. 28 Recommended orientation for maximum horizontal plane coverage f Limited Reach l i eats Reach 67 Installing the Access Point Before You Begin Figure 29 Recommended orientation for maximum vertical plane coverage Excellent Reach Excellent Reach Figure 30 Recommended orientation for maximum mesh coverage Limited Limited Reach Reach Excellent Excellent Excellent Reach 68 Installing the Access Point Before You Begin ZoneFlex 7982 7372 7352 7351 7363 7343 7341 and 7321 Orientation ZoneFlex 7982 7372 7352 7351 7363 7343 7341 and 7321 have a more rounded coverage area and less horizontal range when mounted horizontally compared to the dome shaped ZoneFlex 2942 and 7962 APs Figure 31 ZoneFlex 7982 7372 7352 7351 7363 7343 7341 and 7321 recommended ceiling mounting orientation Limited Limited Reach Reach We DM Excellent Excellent When wall mounted ZoneFlex 7982 7372 7352 7351 7363 7343 7341 and 7321 should be staggered to maximize coverage 69 Installing the Access Point Before You Begin Figure 32 ZoneFlex 7982 7372 7352 7351 7363 7343 7341 and 7321 recommended wall mounting orientation Cm SX ES EN ARTA h NO E Wate Ex
44. 32 gt Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7441 DAS Access Point NOTE ZoneFlex 7441 requires a minimum of ZoneFlex firmware version 9 7 and above or SCG 2 5 and above to operate ZoneFlex 7441 features five LEDs power network and DAS coaxial connectors on its front panel Front Panel Figure 9 shows the front view of the ZoneFlex 7441 For a description of each front panel part refer to Table 14 Figure 9 ZoneFlex 7441 top view Table 14 ZoneFlex 7441 front panel elements LED Description Ground post Attach the ground wire using the included terminal ring and hex nuts Power socket DC power socket Reset button Resets the AP to factory default settings if held for more than 5 seconds 10 100 1000 PoE Ethernet port One RJ 45 port for a 10 100 1000 802 3af PoE Power over Ethernet connection PWR LED Off Off e Red Boot up in process e Green On 33 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 14 ZoneFlex 7441 front panel elements LED Description DIR LED Off The Access Point is not being managed by ZoneDirector standalone mode e Green The Access Point is being managed by ZoneDirector e Slow flashing green one flash every two seconds The Access Point is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector e F
45. 5G Ethernet Port ee Encryption Method WPA x Hotspot WPA ion OWPA WPA2 WPA Auto Maintenance WPA Authentication PSK O 802 1x Auto Upgrade WPA Algorithm TKIP AES Auto he _ Passphrase passphrase Support Info Update Settings Restore previous settines E Administration WIRELESS rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP Copyright 2011 Ruckus Wireless To configure WPA encryption settings 1 Go to Configuration gt Wireless The Configuration gt Wireless gt Common page appears 2 Click the Wireless tab that you want to configure The Configuration gt Wireless gt Wireless page appears 3 Click the Encryption Method menu and then click WPA An additional set of WPA specific options appear on this page 4 Review the encryption settings listed in Table 41 and then make changes as preferred 121 Configuring the Access Point Configuring Wireless Settings Table 41 Encryption settings Encryption Setting Description WPA Version Your options are WPA WPA2 or WPA Auto e WPA Wi Fi Protected Access is the replacement security standard adopted by the Wi Fi Alliance in response to the security weaknesses of WEP WPA was developed as an interim measure prior to the ratification of the 802 11i standard which introduced WPA2 e WPA2 provides stronger wireless security than WPA and is the recommended option However older wireless clients may not
46. 5G WPA Algorithm TKIP AES Auto i Radius NAS ID Configuration ai Device Internet _ Authentication Server Required Local Subnets IP address Radio 2 4G Port saad Server Secret Ethernet Ports Hotspot Accounting Server Optional l Maintenance IP address Upgrade Port et Res Server Secret Support Info Administration Update Settings Restore previous settings S 7A TX Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP on Copyright 2011 Ruckus Wireless To configure 802 1X authentication settings on a WLAN 1 Go to Configuration gt Wireless The Configuration gt Wireless gt Common page appears 123 Configuring the Access Poin Configuring Wireless Settings t 2 Click a Wireless tab to configure The Configuration gt Wireless gt Wireless page appears 3 Clickthe Encryption Method menu then click WPA The basic set of WPA specific encryption options appears on the page 4 Select 802 1X as the WPA Authentication mode Additional options appear 5 Configure the following settings to customize your 802 1X authentication e RADIUS NAS ID Enter the Network ID assigned to your Access Point in the RADIUS server Client list e Authentication Server Required Enter the information needed to estab lish a connection between the Access Point and the RADIUS server e Accounting Server Optional Enter the information needed to establish this connection 6 Click Update Settings to
47. 82 When this option is enabled for an Ethernet port additional information will be encapsulated in DHCP option 82 and inserted into DHCP request packets Current format of option 82 is Circuit ID sub option ETH lt IFNAME gt lt VLAN gt N A lt MODEL gt lt HOSTNAME gt lt DEVMAC gt This option supports the ability for a service provider to allocate IP addresses intelligently by considering information on the origin of the IP allocation request Client Fingerprinting When this option is enabled the AP attempts to identify client devices by their operating system device type and host name if available 3 Click Update Settings to save your changes 131 Configuring the Access Point Configuring Ethernet Ports Setting Ethernet Port Type ZoneFlex AP Ethernet ports can be configured as one of the following port types a Trunk Port Access Port a General Port Trunk Port Trunk Ports forward and receive tagged and untagged frames and are used for bridging switch ports together The Trunk port is a member of all VLANs that exist on the switch and all VLAN tagged traffic arriving on the port is seen If an untagged frame is received on a Trunk port the frame is associated with the Untag VLAN also known as native VLAN by default 1 If a port is configured as a Trunk port the Untag ID field can be used to define the Untag VLAN the VLAN that the switch uses for forwarding filtering purp
48. Access Server identifier of this device The NAS ID attribute is sent in RADIUS access and accounting request messages It can also be used as location identification when NAS IP Address cannot be used for this purpose WISPr Location ID Specify the Hotspot location identifier This value is provided in the RADIUS access and accounting requests It is recommended that the value is in the form of isocc lt ISO_Country_Code gt cc lt E 164_Country_Code gt ac lt E 164_Ar ea_Code gt network lt SSID ZONE gt WISPr Location Name Specify the hotspot location and operator s name This value is provided in the RADIUS access and accounting requests It is recommended that the value is in the form of lt HOTSPOT_OPERATOR_NAME gt lt Location gt Location Description Specify the description of location This value is provided in the HTTP redirection Accounting Update Interval Specify the interval for RADIUS accounting requests Interim Redirect Interval Specify the interval after which users will be redirected to the login URL Maximum Session Time Enter the maximum session time in minutes Grace Period Specify the maximum time that a user may disconnect from the Hotspot service and return without the need to login again RADIUS Disconnect Port UDP port to listen to for accepting RADIUS disconnect requests 137 Configuring the Access Point Configuring Hotspot S
49. Flex Access Point Congratulations on your purchase of the Ruckus Wireless ZoneFlex Access Point ZoneFlex Access Points are the industry s most easy to use yet robust and feature rich Wi Fi Access Points designed to bring power and simplicity together for large scale indoor deployments Your ZoneFlex Access Point uses BeamFlex a patented antenna technology from Ruckus Wireless that allows wireless signals to navigate around interference extend wireless signal range and increase speeds and capacity for wireless networks The BeamFlex antenna system consists of an array of high gain directional antenna elements that allow ZoneFlex Access Points to find quality signal paths in a changing environment and sustain the baseline performance required for supporting data audio and video applications Your ZoneFlex Access Point can be deployed in standalone mode or as part of the ZoneFlex Smart WLAN system in which it can be managed by either FlexMaster or ZoneDirector WLAN controller ZoneFlex Access Points can also be managed by Ruckus Wireless s newest carrier class controller the SmartCell Gateway SCG NOTE For more information on the ZoneFlex system including FlexMaster and ZoneDirector BeamFlex and other Ruckus Wireless technologies visit www ruckuswireless com 11 Introducing the ZoneFlex Access Point Unpacking the ZoneFlex Access Point Unpacking the ZoneFlex Access Point ls 2 Open the Acce
50. FlexMaster you can check the TR 069 Status section on the Administration gt Management page Figure 79 TR 069 status information TRO69 SNMP Management Choice Auto SNMP and TRO69 will work together SNMP only FlexMaster only D None DHCP Discovery FlexMaster Server URL http flexmaster intune server Digest authentication Username Digest authentication Password Periodic FlexMaster Inform Interval 15 minutes TRO69 Status Currently Using URL Last Attempted Contact 2012 11 27 07 57 11 GMT using https flexmaster intune server not contacted yet Sendinform failed Error code 21 Detail TCP UDP IP error 0 Wed Jul 24 05 11 50 2013 UTC Last Successful Contact Last Contact Result Current Time Update Settings Restore previous settings E af m r Copyright 2013 Ruckus Wireless 152 Managing the Access Point Enabling Other Management Access Options Table 50 lists the TR 069 status information that the AP provides Table 50 TR 069 status information Status Information Description Currently using Shows the FlexMaster server IP address or URL with which the AP is currently registered Last attempted contact Shows the date and time of the AP s last attempt to contact FlexMaster Date and time are specified in GMT or UTC which are accurate if a Network Time Protocol NTP server is configured Last successful contact Shows the da
51. Hz radio for 802 11a n clients The wireless settings for these two radios need to be configured separately which is why the dual band AP Web interface has the Radio 2 4G and Radio 5G menu items instead of a single Wireless menu item in other models Figure 51 highlights the differences between the ZoneFlex 2942 and ZoneFlex 7962 menus Menu items are slightly different in single band APs left and dual band ZoneFlex AP models right Figure 51 Status Device Configuration Radio 2 4G Common Internet Local Subnets Radio Network Radio 2 4G Configuration Wireless Mode 2 4GHz 802 11b g n Device Configuration Channel SmartSelect x Internet Device c A ocal Subne Internet mere eee aii Country Code United States Ethernet Ports n Advanced Settings Edit Common Settings Hotspot m AeroScout RFID Maintenance AeroScout RFID tag detection Disabled Enabled Upgrade ota Maintenance Support Info Upgrade Update Settings e previous Administration Management Diagnostics Reboot Reset Support Info Administration rx Ruckus WIRELESS 97 Navigating the Web Interface If You Are Using a Dual Band ZoneFlex Access Point 98 Configuring the Access Point In This Chapter Comiguring Device Settings cisccs ss taviscasaueson dem awee KE 100 Configuring Internet Settings 00 102 Configuri
52. IP address of the secondary Domain Name System DNS server IPv4 IPv6 Address Enter the static IP address that you want to assign to the AP in either IPv4 dot decimal or IPv6 colon separated format Subnet Mask IPv4 Prefix Length IPv6 Enter the subnet mask or prefix length for the network Gateway Enter the gateway IP address of the Internet interface 5 Click Update Settings to save your changes 105 Configuring the Access Point Configuring Internet Settings PPPoE Point to Point Protocol over Ethernet PPPoE is a Layer 2 protocol which uses the PPP Point to Point protocol to connect a client system to a server system over a one to one network link All traffic for a PPPoE connected client must go through the PPPoE server to reach the client A PPPoE server can therefore be used to route NAT firewall and perform QoS traffic shaping If a PPPoE server is used to distribute Internet access to subscribers the Access Point can be configured with a PPPoE username and password to authenticate with the PPPoE server PPPoE is available only for the IPv4 connection type PPPoE is not supported in IPv6 environments To set the IPv4 connection type to PPPoE Go to Configuration gt Internet Under IPv4 Connection Type select PPPoE Enter an IPv4 Primary DNS Server address Secondary DNS server is optional Enter a PPPoE Username Enter a PPPoE Password Retype the password in PPPoE Password Confirmation BO
53. MAP Amber The WLAN service is up at least one wireless client is associated standalone or at least one downlink MAP is connected RAP or uplink RAP is connected MAP but signal quality is poor RSSI lt 15 20 Table 6 Number Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7962 side panel elements LED Button Name Description 5 HARD RESET Button Pushing and quickly releasing this internal button reboots the AP Pushing and holding it for six seconds resets the AP to factory default settings CAUTION Resetting the AP to factory default settings will erase all settings that you configured previously Sliding Door Protects the ports buttons and connector on the rear panel Kensington Lock The Kensington lock feature located on the opposite side of the unit from the pictured LEDs is designed to prevent the sliding door from opening thus locking the unit The Kensington lock works with a Kensington MicroSaver lock Power LED front Off Off e Amber Boot up in process e Green On 21 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Features Figure 4 shows the rear panel of the ZoneFlex 7962 For a description of each rear panel part refer to Table 7 Figure 4 ZoneFlex 7962 rear panel features Table 7 ZoneFlex 7962 rear panel elements Number Item
54. Master server Digest authentication This information is automatically generated by the Username Digest AP and used for authentication with FlexMaster authentication password Change this value only if you want the AP to connect to another access control server ACS Periodic FlexMaster Inform Interval at which the device should attempt to Interval contact FlexMaster 4 Click Update Settings to save your changes A confirmation message appears at the top of the page You have completed configuring the management access options NOTE Remember to open any relevant firewall ports between the AP and the firmware upgrade management server For example if HTTPS is used for firmware upgrades open TCP port 443 on the firewall to allow connections through port 443 If FlexMaster server is used open TCP ports 80 and 443 for HTTP HTTPS communi cations and TCP port 8082 for AP wake up commands 151 Managing the Access Point Enabling Other Management Access Options Ruckus 7372 Multimedia Hotzone Wireless AP Status Device Internet Local Subnets Radio 2 4G Radio 5G Configuration Device Internet Local Subnets Radio 2 4G Radio 5G Ethernet Ports Hotspot m Maintenance Upgrade Reboot Reset Support Info Administration Management Diagnostics Log rx Ruckus Ruckus 7372 Multimedia Hotzone Wireless AP WIRELESS Viewing FlexMaster Management Status Ifyou configure the AP to be managed by
55. None X Maintenance z Upgrade Access VLAN 1 Reboot 7 mesa Dynamic VLAN Enabled Disabled ceed Insert DHCP option 82 Enabled Disabled Administration Client Fingerprinting D Enabled Disabled E Management Diagnostics Encryption Method Disabled z Log Se e re Ruckus Ruckus 7372 Multimedia Hotzone Wireless AP RAL Copyright 2013 Ruckus Wireless To configure wireless settings 1 Goto Configuration gt Wireless or Configuration gt Radio 2 4G Radio 5G The Configuration gt Wireless gt Common page appears 2 Click one of the eight Wireless tabs The Configuration gt Wireless gt Wireless page appears 3 Review the WLAN options listed in Table 39 and then make changes as required Table 39 WLAN options Option Description Wireless Network This wireless network name is for management purposes only and is not visible to the user 116 Wireless Availability Configuring the Access Point Configuring Wireless Settings This option controls whether or not the wireless network is available to users Off or On Broadcast SSID This option controls whether or not the WLAN SSID is visible to anyone looking for wireless networks Disabling hiding the SSID requires the user to be told the correct SSID before they can connect to your network SSID This is the publicly broadcast name of your wireless network SSIDs can contain up to 32 alphanumeric characters and are case
56. S Update Settings Restore previous Go back to Wireless Configuration Log rx Ruckus Ruckus 7372 Multimedia Hotzone Wireless AP WIRELES gt Copyright 2013 Ruckus Wireless To configure the advanced common options 1 On the Configuration gt Wireless page click Edit Common Settings The Configuration gt Wireless gt Advanced gt Common page appears NOTE If you are using a dual band ZoneFlex AP go to Configuration gt Radio 2 4G or Configuration gt Radio 5G gt Edit Common Settings 2 Configure the advanced settings listed in Table 38 as required 114 Configuring the Access Point Configuring Wireless Settings Table 38 Advanced common wireless settings Option Description Transmit Power The default setting is Full Select the level of transmit power from the drop down menu This option sets the maximum transmit power level relative to the predefined power this value differs according to the current country code Protection Mode Inactive by default If you activate protection you control how 802 11 devices know when they should communicate with another device This is important in a mixed environment of both 802 11b and 802 11g 11n clients WARNING Activating this option and configuring the settings boosts the interoperability of 802 11b and 802 11g 11n devices but will severely decrease performance e CTS only Choose this option to force all destinati
57. Settings Disabled 1 Restore previous setti Disabled D Enabled J Enabled 65538 Table 37 ZoneFlex AP Web interface elements Element Description Menu Under each category Status Configuration etc are options that when clicked open the related workspace in the area to the right Tabs Contains additional options for the configuration page For example the Configuration gt Wireless page includes one tab for common wireless configuration and eight tabs for each of the available WLANs Workspace This large area displays features options and indicators relevant to your menu bar choices Logout Button Click this button to log out of the AP 96 Ruckus 2942 Multi Ruckus 7962 Multimedia Hotzone Wireless AP Status Device Internet Local Subnets Navigating the Web Interface If You Are Using a Dual Band ZoneFlex Access Point Table 37 ZoneFlex AP Web interface elements Element Description Help Button Click this button to open a help window with information related specifically to the options currently displayed in the workspace If You Are Using a Dual Band ZoneFlex Access Point If your ZoneFlex AP model is a dual band AP e g 7982 7372 7962 7363 note that elements on the Web interface menu are slightly different from the other single band ZoneFlex AP models Dual band ZoneFlex APs have one 2 4GHz radio for 802 11b g n clients and one 5G
58. Subnets Wireless Wireless Mode Configuration Geen Device Channel Width Internet Country Code United States bet aa ings wire Advanced Settings EditCommon Settings Ethernet Ports AeroScout RFID Hotspot AeroScout RFID tag detection Disabled Enabled Maintenance Upgrade Reboot Reset Support Info Administration Management Diagnostics Log WIRELESS rx Ruckus Ruckus 7321 Multimedia Hotzone Wireless AP Copyright 2012 Ruckus Wireless Reviewing Common Advanced Settings Advanced wireless settings should only be changed by an experienced administrator Incorrect settings can severely impact wireless performance It is recommended that the default settings be retained for best performance CAUTION To fully benefit from the Access Point s capabilities it is advisable not to J change these values unless absolutely necessary 113 Configuring the Access Point Configuring Wireless Settings Figure 59 The Configuration gt Wireless gt Advanced gt Common page Ruckus 7372 Multimedia Hotzone Wireless AP Status Device Internet Local Subnets Radio 2 4G Radio 5G Configuration Device Internet Local Subnets Radio 2 4G Radio 5G Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Administration Management Diagnostics Configuration Radio 2 4G Advanced Common Need Help Transmit Power Full r Protection Mode Disabled CTS only RTS CT
59. Y Coes nN ES Click Update Settings to save your changes Configuring L2TP Connection Settings You can implement transparent bridging with ZoneFlex through the use of L2TP Layer 2 Tunneling Protocol tunneling By tunneling traffic from a ZoneFlex AP to a central ized data center access controllers with policy enforcement software can apply rules and services In a typical WLAN implementation these rules include a captive portal to authenticate users credentials In the case of L2TP the ZoneFlex AP functions as a remote bridge As such it forwards traffic into PPP sessions over the L2TP tunnel This implementation ensures that you have complete visibility into MAC addresses of users as individual Wi Fi clients are essentially placed bridged onto the ISP s core network 106 Ruckus 7962 Multimedia Hotzone Wireless AP Status Device Internet Local Subnets Radio 2 4G Radio 5G Configuration Device Internet Local Subnets Radio 2 46 Radio 5G Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Administration rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIREL Figure 55 m Configuring the Access Point Configuring Internet Settings L2TP Connection P Primary DN rver IPv4 Secondary DNS Server IPv6 Connection Type Auto Configuration Static IP IPv6 Primary DNS Server IPv6 Secondary DNS Server L2TP Connection L2TP Connection nable Disa
60. ackage Contents Sierra asian E raa sick A e A EO EE a A TA AE dd aes 12 Getting to Know the Access Point Features uuuuuurosrroe urren eee eee 12 Zoneklex 982 Access POINT ya 454 eed oie a a ek De kd 4 ZoneFlex 7962 Access Point erio riia cette eee 9 ZoneFlex 3 2 Access PONT sd diepen ae pia ibi eand 24 ZoneFlex 7352 Access Point 0 0000 teens 28 ZoneFlex 7351 Access Pont eei a cent achat bee eR eee eed ae ied 30 ZoneFlex 7441 DAS Access Point 0 2 0 0 eens 33 Zonekl ex 7363 ACCESS POINT fu 56 tee dence d ae ade BS ARE oe Ma ee a 35 Zoneklex 343 Access POINT e cce sy weg wake Mae ase tA aoe eee Re he aka 38 ZoneFlex 7341 Access Point riait rineka neetna t TEE EAM E eens 41 ZoneFlex 7321 Access Pointi rne uneo a uA RAEN aad Hobs aE 44 ZoneFlex 2942 Access Point 0000s 48 ZoneFlex 7055 Dual Band Wired Wireless Wall Switch 52 ZoneFlex 7025 Wired Wireless Wall Switch 0 00000000 cece eee 57 2 Installing the Access Point Before You Begim seari it ana Ey aiken tka mate an ieee au 65 Prepare the Required Hardware and Tools 2 200 0000 ee eee 65 Performa Site SURVEY esterogen ect Goede tae anne Rhy de eee 66 Determine the Optimal Mounting Location and Orientation 67 Step 1 Preconfigure the Access Point 0 c cece cece e eens 72 Configuring for Management by ZoneDirector 0 eee eee eee 72 Configuring for Standalone Operation o
61. age to an application system or device i Warning Related Documentation Information that alerts you to potential personal injury In addition to this User Guide each ZoneFlex Access Point documentation set includes the following Quick Start Guide Provides essential installation and configuration information to help you get the AP up and running within minutes a Online Help Provides instructions for performing tasks using the Access Point s Web interface The online help is accessible from within the Web interface a Release Notes Provide information about the current software release including new features enhancements and known issues NOTE Ifyou willbe managing your ZoneFlex Access Points using ZoneDirector refer to the ZoneDirector User Guide available from the Ruckus Wireless website Safety Warnings power source WARNING Read the installation instructions before you connect the system to its electrical codes WARNING Installation of this equipment must comply with local and national Pe gt gt V WARNING This product relies on the building s installation for short circuit over current protection Ensure that the protective device is rated not greater than 20A Se ie ee About This Guide WARNING Do not operate your wireless device near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualifie
62. arts right away and the actual upgrade will occur at the first effective interval After you click one of these two options a status bar appears during the upgrade process When the upgrade is complete the AP will reboot automatically at the time you specified in step 5 Rebooting the Access Point You can use the Web interface to prompt the AP to reboot which simply restarts the AP without changing any of the current settings Please note that rebooting the AP will disrupt network communications in any currently active WLANs To reboot the Access Point 1 2 Go to Maintenance gt Reboot Reset The Maintenance gt Reboot Reset page appears Click Reboot Now After a brief pause you will be automatically logged out of the AP 158 Managing the Access Point Resetting the Access Point to Factory Defaults Figure 82 The Maintenance gt Reboot Reset page Need Help Ruckus 7372 Multimedia Hotzone Wireless AP Status Device Maintenance Reboot Reset Internet Local Subnets What would you like to do paip Reboot with current settings Radio 5G Configuration Reset to factory settings Reset now Device Local Subnets s unavailable during the reboot process Radio 2 4G g Radio 5G Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Administration Management Diaenosti rk Ruckus Ruckus 7372 Multimedia Hotzone Wireless AP Copyright
63. as described in Step 1 Preconfigure the Access Point on page 72 At this time you can restore the network settings then replace it in your site for full network use Running Diagnostics Two network connection diagnostic tools PING and traceroute have been built into the AP to help you check network connections from the Web interface To run diagnostics for network troubleshooting 1 Go to Administrator gt Diagnostics The Administrator gt Diagnostics page appears Two options are available e Ping e Traceroute 2 Click the text field by the option you want to activate and type the network address of a site you wish to connect to 3 Click Run Test The results appear in the text field below each option 160 Managing the Access Point Running Diagnostics Figure 83 Pinging a client Ruckus 7962 Multimedia Hotzone Wireless AP gt Local Subnets Radio 2 4G Radio 5G Administration Diagnostics __ Ping 192 168 0 22 Ping results PING 192 168 0 22 192 168 0 22 56 data bytes 64 bytes from 192 168 0 22 seq 0 ttl 128 time 0 538 ms 64 bytes from 192 168 0 22 seq 1 ttl 128 time 1 009 ms 64 bytes from 192 168 0 22 seq 2 ttl 128 time 0 515 ms 64 bytes from 192 168 0 22 seq 3 ttl 128 time 0 500 ms 64 bytes from 192 168 0 22 seq 4 ttl 128 time 0 511 ms 192 168 0 22 ping statistics 5 packets transmitted 5 packets received 0 packet loss round tri
64. ast flashing green two flashes every second The Access Point is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update 2 4G LED e Off The WLAN service is down e Green The WLAN service is up and at least one client is associated with it e Flashing green The WLAN service is up and no clients are associated 5G LED e Off The WLAN service is down e Green The WLAN service is up and at least one client is associated e Flashing green The WLAN service is up and no clients are associated AIR LED e Not used at this time Cable antenna connector Type N female coaxial cable connector for in building DAS wireless systems 34 gt Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7363 Access Point NOTE ZoneFlex 7363 requires a minimum of ZoneFlex firmware version 9 0 and above or SCG 1 0 and above to operate ZoneFlex 7363 features five LEDs on its front panel and buttons and connectors on its rear panel Front Panel Figure 10 shows the front panel of the ZoneFlex 7363 For a description of each front panel part refer to Table 15 Figure 10 ZoneFlex 7363 front panel eoeeee Ene u PWR OPT DIR 24G 5G Witenes ae _ Table 15 ZoneFlex 7363 front panel elements LED Description PWR LED Off Off e Amber Boot up in process e Green On OPT LED Not used in this model
65. be compatible with WPA2 For example WPA2 support on Windows XP requires a Microsoft patch and is only available on Windows XP with Service pack 2 or later e WPA Auto allows both WPA and WPA2 devices to operate on the same WLAN WPA Authentication PSK Pre Shared Key mode is suitable for home or office use 802 1X mode uses a RADIUS server to verify user identity The auto mode offers both options for the wireless client to choose from For more information on how to configure 802 1X authentication refer to Customizing 802 1X Settings on page 123 WPA Algorithm e TKIP Temporal Key Integrity Protocol is an older encryption algorithm that provides stronger security than a shared WEP key but not as strong as the newer AES algorithm e AES AES Advanced Encryption Standard replaces TKIP as the default and recommended encryption algorithm for modern wireless LANs e Auto Auto allows both encryption algorithms to be used on the same WLAN When Auto is selected the wireless client decides whether TKIP or AES will be used Note however that allowing TKIP will reduce the performance of the WLAN as broadcast packets will be limited to slower transfer rates and is therefore not recommended Passphrase Enter a new passphrase between 8 and 32 characters using any combination of printable characters letters numbers hyphens and underscores 5 Click Update Settings to save and apply the changes A confirmatio
66. ble L2TP Connection Settings L2TP Network Server IP Address 0 0 0 0 L2TP Network Server Password PPP L2TP Username PPP L2TP Password L2TP Tunnel Untag VLAN ID 1 Close Wlan When Tunnel Fail m D Enable Disable Update Settings Restore previous ii Copyright 2011 Ruckus Wireless To configure L2TP tunneling 1 2 3 Go to Configuration gt Internet Under L2TP Connection click Enable In L2TP Network Server IP Address type the IP address of the L2TP network server LNS to which the device will connect In L2TP Network Server Password type the L2TP server password If your network requires PPP authentication configure the following fields under L2TP PPP Authentication e Username Type your appropriate PPP user name Password Type the password appropriate to the account L2TP Tunnel Untag VLAN ID Enter the Untag VLAN ID for the L2TP tunnel In Close WLAN When Tunnel Fail select Enable if you want to disable the WLAN when the tunnel connection is lost This prevents clients from remaining seemingly connected to the WLAN but without Internet connectivity Click Update Settings to save your settings 107 Configuring the Access Point Configuring Local Subnets Configuring Local Subnets ZoneFlex Access Points can be configured to provide routing network address trans lation NAT functionality by using the Local Subnets feature When a Local Subnet is enabled the standalon
67. bled if you have enabled Ekahau RFID daemon tag detection Default is disabled ERC IP Ekahau Real Time Location System RTLS Controller IP address ERC Port TCP port used by the Ekahau Real Time Location System RTLS Controller If you want to make changes to any of these settings go to the Configuration gt Wireless page Refer to Configuring Common Wireless Settings on page 109 for more information Figure 75 Ruckus 7372 Multimedia Hotzone Wireless AP Enable Auto update Wireless Mode 11ng Operates with 802 11n 802 11g and 802 11b devices in 2 4 Ghz spectrum only The Status gt Wireless Radio 2 4G 5G page Status Status Radio 2 4G Device Internet Local Subnets Radio 2 46 Channel Radio Off no WLAN is enabled Rado SG Channel Width Radio Off no WLAN is enabled Country Code US Configuration perpa AeroScout RFID Internet E o Local Subnet 2 AeroScout RFID tag detection Disabled Radio 2 4G AeroScout Engine communication daemon Down ee p Ekahau RFID Ethernet Ports Hotspot Ekahau detection Disabled Ekahau Engine communication daemon Down Maintenance ERC IP 192 168 40 2 Upgrade ERC Port 65538 Reboot Reset Support Info Administration Management rx Ruckus Ruckus 7372 Multimedia Hotzone Wireless AP WIRELESS Copyright 2013 Ruckus Wireless Viewing Associated Wireless Clients A usage monitoring capability has been built into
68. cellent Reach a Installing the Access Point Before You Begin Figure 33 ZoneFlex 7982 7372 7352 7351 7363 7343 7341 and 7321 wall mounting in a corridor top view Excellent Reach Excellent Reach Excellent gt _ Limited Reach Excellent Reach 71 Installing the Access Point Step 1 Preconfigure the Access Point gt VY Step 1 Preconfigure the Access Point The procedure for completing the Access Point s essential configuration depends on whether you want it to be managed by either ZoneDirector or FlexMaster or to operate as a standalone Access Point Refer to the section that is relevant to your deployment Configuring for Management by ZoneDirector Configuring for Standalone Operation or for Management by FlexMaster Configuring for Management by ZoneDirector If ZoneDirector is installed on the network follow the instructions in the ZoneDirector User Guide and connect the AP to your network NOTE The Access Point must have some way of obtaining an IP address IPv4 DHCP or IPv6 Auto Configuration CAUTION If you configure an AP for management by ZoneDirector and later decide that you want it to be a standalone AP you will need to factory reset the AP Configuring for Standalone Operation or for Management by FlexMaster This section describes the steps you need to complete to set up the AP in standalone mode or to b
69. ckus Wireless ZoneFlex Access Point This guide is written for those responsible for installing and managing network equipment Consequently it assumes that the reader has basic working knowledge of local area networking wireless networking and wireless devices NOTE If release notes are shipped with your product and the information there i gt differs from the information in this guide follow the instructions in the release notes Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format PDF or HTML on the Ruckus Wireless Support Web site at http support ruckuswireless com Document Conventions Table 1 and Table 2 list the text and notice conventions that are used throughout this guide Table 1 Text Conventions Convention Description Example monoe bac Represents informationasit Device name gt appears on screen monospace bold Representsinformationthat Device name gt set you enter ipaddr 10 0 0 12 default font bold Keyboard keys software On the Start menu click All buttons and field names Programs italics Screen or page names Click Advanced Settings The Advanced Settings page appears About This Guide Table 2 Notice Conventions Icon Notice Type Description Information Information that describes D important features or instructions Caution Information that alerts you to AN potential loss of data or potential dam
70. condary RADIUS server if one is available optional RADIUS Server Secret Enter the shared secret for communication with the RADIUS server required 4 Click Update Settings to save your changes You have completed the minimum settings for providing Hotspot service on this AP Additional configuration options are available using the Edit Settings buttons at the bottom of the page 135 Configuring the Access Point Configuring Hotspot Service Figure 68 Minimum configuration settings for providing Hotspot service Ruckus 7372 Multimedia Hotzone Wireless AP Status Device Internet Local Subnets Radio 2 4G Radio 5G Configuration Device Internet Local Subnets Radio 2 4G Radio 5G Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Administration Management Diagnostics Configure Hotspot Hotspot Service Enabled Disabled Redirect unauth user to http login abc com html After user is authenticated Redirect to the above URL Need Help Redirect to the URL that the user is intended to visit Redirect to Primary RADIUS Server 192 16 0 5 Secondary RADIUS Server RADIUS Server Secret 12345 More Options Walled Garden Unrestricted Clients Update Settings Restore previous settings Log rx Ruckus Ruckus 7372 Multimedia Hotzone Wireless AP WIRELESS Copyright 2013 Ruckus Wireless Customizing Hotspot Optional Settings Op
71. cout data click the Enable option in AeroScou tRFID tag detection To check the status of the AeroScout communication agent which relays location data from AeroScout Tags to the AeroScout Engine go to the Status gt Wireless page Refer to Viewing Current Wireless Settings on page 145 for more infor mation NOTE For other AeroScout related configuration refer to the AeroScout documen tation that was shipped with your AeroScout Tag and AeroScout Engine NOTE If ZoneDirector exists on the network you can enable AeroScout RFID tag detection on all its managed APs at once Refer to the ZoneDirector online help for more information 4 If you are using Ekahau tag detection select Enabled and enter the ERC server IP address and Port number 5 Click Update Settings to save your settings Band Selection on ZoneFlex 7321 The ZoneFlex 7321 is a dual band selectable 2 4GHz or 5GHz single radio Access Point This means it can operate on the 2 4GHz band or the 5GHz band at any time but not both at the same time You can select the radio band from the Configuration gt Wireless page as shown in Figure 58 112 Configuring the Access Point Configuring Wireless Settings Figure 58 The ZoneFlex 7321 can be configured to operate in either 2 4GHz or 5GHz mode Ruckus 7321 Multimedia Hotzone Wireless AP Status Configuration Wireless Common Device Internet Need Help Local
72. ctivity Off Link down 5G Off The WLAN service is down Amber The WLAN is up but no clients are associated and no downlink MAPs are connected Green The WLAN is up and at least one client is associated No downlink MAPs are connected Slow flashing green one flash every two seconds The WLAN is up and at least one downlink MAP is connected No clients are associated Fast flashing green two flashes every second The WLAN is up at least one downlink MAP is connected and at least one client is associated 2 4G Off The WLAN service is down Amber The WLAN is up but no clients are associated and no downlink MAPs are connected Green The WLAN is up and at least one client is associated No downlink MAPs are connected AIR Off The Access Point is operating in Standalone mode or as a Root AP RAP Green The AP is functioning as a Mesh AP MAP and the wireless signal to its uplink AP is good Fast flashing green two flashes every second The AP is functioning as a Mesh AP MAP and the wireless signal to its uplink AP is fair Slow flashing green one flash every two seconds Mesh networking is enabled but the AP is still searching for a mesh uplink 54 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 28 ZF 7055 LEDs LED Meaning DIR Off The Access Point is not being managed by ZoneDirector standalone mode Green The Access Point is being managed by
73. ctor and is currently receiving configuration settings provisioning or a firmware update WLAN LED Off The WLAN service is down Amber The WLAN service is up and no clients are associated standalone or no wireless clients and no downlink MAPs are connected RAP Green The WLAN service is up and at least one wireless client is associated If Mesh is enabled no downlink MAPs are connected Fast flashing green The WLAN service is up at least one client is associated and at least one Mesh downlink is connected Slow flashing green At least one Mesh downlink is connected and no clients are associated AIR LED Rear Panel Off The WLAN service is down Green The AP is functioning as a RAP or MAP and the uplink signal is good Slow flashing green one flash every two seconds Mesh networking is enabled but the AP is still searching for a mesh uplink Fast flashing green two flashes every second The AP is functioning as a MAP and the wireless signal to its uplink AP is fair The rear panel of the ZoneFlex 7352 is the same as the ZoneFlex 7372 See Figure 6 29 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features b gt ZoneFlex 7351 Access Point NOTE ZoneFlex 7351 requires a minimum of ZoneFlex firmware version 9 6 and above or SCG 2 1 and above to operate ZoneFlex 7351 features five LEDs on its front panel and buttons and connectors on its rear
74. d for such use WARNING In order to comply with FCC radio frequency RF exposure limits antennas should be located at a minimum of 7 9 inches 20 cm or more from the body of all persons CAUTION The fasteners you use to mount an access point on a ceiling must be capable of maintaining a minimum pullout force of 20 Ibs 9 kg and must use all 4 indented holes on the mounting bracket CAUTION This product and all interconnected equipment must be installed indoors within the same building including the associated LAN connections as defined by Environment A of the IEEE 802 af Standard Documentation Feedback Ruckus Wireless is interested in improving its documentation and welcomes your comments and suggestions You can email your comments to Ruckus Wireless at docs ruckuswireless com When contacting us please include the following information a Document title a Document part number on the cover page a Page number if appropriate For example a Ruckus Wireless ZoneFlex Indoor Access Point Release 9 7 User Guide a Part number 800 70506 001 Rev A a Page 88 About This Guide 10 Introducing the ZoneFlex Access Point In This Chapter Overview of the ZoneFlex Access Point 0 000 e eee eee ees 11 Unpacking the ZoneFlex Access Point 0 eee eee eee 12 Getting to Know the Access Point Features 0 00 0000000004 12 Overview of the Zone
75. disappears from the table 128 Configuring the Access Point Configuring Ethernet Ports Configuring Ethernet Ports The Ethernet Ports configuration page allows you to define how the Access Point s Ethernet ports behave You can disable ports entirely define trunking and packet forwarding behavior configure 802 1X authentication settings and configure VLAN settings for each port individually from this page Figure 67 The Configuration gt Ethernet Ports page Ruckus 7372 Multimedia Hotzone Wireless AP Status Configure Ethernet Ports Device Need Help Internet wa Porti V Enable Access Port Local Subnets Packet Radio 2 46 Leas Bridge to WAN 5 Radio 5G 802 1X Disabled gt Configurati r n R UNTAG ID 1 Members in jata VLAN EERON a 2 1 Internet menesmeneess e su Utes ST C muy CED Local Subnet Insert DHCP eg ea se a ap Enabled Disabled Radio 2 4G Option 82 Radio 5G Client l i A _ Enabled Disabled Ethernet Ports Fingerprinting j roa Hotspot Port2 V Enable Access Port z Jx Packet 5 Maintenance pi Bridge to WAN z Upgrade F Reboot Reset 802 1X Disabled x support me UNTAG ID 1 Members m VLAN P PORT2 PORT1 Administration ennareeesy Insert DHCP Enabled Disabled Diagnostics Option 82 Client us ge eos Enabled Disabled Fingerprinting rx Ruckus Ruckus 7372 Multimedia Hotz
76. e 9 Figure 5 ZoneFlex 7372 top view Table 9 ZoneFlex 7372 front panel elements LED Description Power LED Off Off e Red Boot up in process e Green On 24 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 9 ZoneFlex 7372 front panel elements LED Description DIR LED e Off The AP is not being managed by ZoneDirector standalone mode e Green The AP is being managed by ZoneDirector e Slow flashing green one flash every two seconds The AP is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector e Fast flashing green two flashes every second The AP is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update AIR LED e Off The Access Point is operating as a Standalone or Root AP RAP e Green The AP is functioning as a Mesh AP MAP and the wireless signal to its uplink AP is good e Fast flashing green two flashes every second The AP is functioning as a Mesh AP MAP and the wireless signal to its uplink AP is fair e Slow flashing green one flash every two seconds Mesh networking is enabled but the AP is still searching for a mesh uplink 2 4GHz LED e Off The WLAN service is down e Green The WLAN is up and at least one client is associated e Amber The WLAN is up No clients are associated 25 Introducing the ZoneFlex Access Po
77. e AP serves as a gateway router with the ability to manage its own subnets providing DHCP server and DNS cache functions for both wired and wireless clients These clients can be assigned private IP addresses from a user defined address pool Traffic from the client station in private address space appears on the outside as if generated by the AP itself In this way the AP performs Layer 3 packet forwarding not only for Hotspot WISPr usage but for standard usage as well Up to four IP subnets can be configured per AP each with its own address range which cannot conflict with one another To configure a local subnet for router mode support 1 Go to Configuration gt Local Subnets The four tabs at the top Local Subnet 1 4 allow you to configure each of the four subnets independently 2 Click Enabled next to Subnet The local subnet configuration options appear 3 In Local IP Address enter an IP address for the gateway The default address for Subnet 1 is 192 168 40 1 This address can be used to access the AP s Web interface for configuration and monitoring from devices connected to this subnet 4 In Subnet Mask typically you would want to leave the setting at its default value 255 255 255 0 for a Class C subnet with an address pool of up to 254 addresses An error appears if you enter an invalid IP netmask combination 5 In DHCP Server click Enabled if you want to enable DHCP for this subnet Starting Address and Maximum DHCP Us
78. e WLAN service is up at least one wireless client is associated standalone or at least one downlink MAP is connected RAP or uplink RAP is connected MAP but signal quality is poor RSSI lt 15 36 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 11 shows the rear panel of the ZoneFlex 7363 For a description of each rear panel part refer to Table 16 Figure 11 ZoneFlex 7363 rear panel HA RESET 10 100 10 100 1000 10 100 aaa Pot E AAAAAAY f we 1 o y o Table 16 ZoneFlex 7363 rear panel elements Number Item Name Description 1 OPT Button Not active in this model at this time 2 HARD RESET Button Pressing and then quickly releasing this internal button reboots the AP Pressing and holding it for six seconds resets the AP to factory default settings CAUTION Resetting the AP to factory default settings will erase all settings that you configured previously 3 10 100 Ports 2 Two RJ 45 ports for 10 100Mbps connections 4 10 100 1000 PoE One RJ 45 port for a 10 100 1000 PoE Power over Port Ethernet 802 3af connection 5 Power Connect the power adapter 12 VDC 1 25A to this socket Power can also be supplied via the 10 100 1000 PoE 802 3af port 37 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features b gt ZoneFlex 7343 Access Point NOTE ZoneFlex 7343 requires a minimum
79. e file and change the file extension from html to txt 7 Click Save to save the file to your computer 155 Managing the Access Point Upgrading the Firmware Upgrading the Firmware You can use the Web interface to check for software updates upgrades for the firmware built into the AP You can then apply these updates to the device in one of two ways 1 manual updating on an as needed basis or 2 automating a regularly scheduled update Before starting decide which option you want to take a Automate a regularly scheduled update a Runa one time manual update right now By default the automatic upgrade option is disabled To get started with upgrading the firmware go to Maintenance gt Upgrade When the Upgrade options appear decide which upgrade method to use Each of the upgrade options listed on the Upgrade page are discussed in the succeeding sections Figure 81 The Maintenance gt Upgrade page Ruckus 7372 Multimedia Hotzone Wireless AP Status Maintenance Upgrade E Device Need Help Internet Local Subnets Upgrade Method OTFTP FTP OwWeb Local Radio 2 4G Radio 5G FTP Options fwupdate1 ruckuswireless com Configuration i Port 21 Device Internet Image Control File zf7372_970_cntrl rcks Local Subnets Radio 2 46 Username zf7372 s Radio 5G Password sssssesssee Ethernet Ports Hotspot E an Auto Upgrade Enabled Disabled Maintenance Changes made to this area a
80. e is up at least one client is associated standalone or atleast one downlink MAP is connected RAP or uplink RAP is connected MAP and signal quality is good RSSI gt 15 Fast flashing green two flashes every second The WLAN service is up but no clients are associated standalone no downlink MAPs are connected RAP or no uplink RAP is connected MAP Amber The WLAN service is up at least one wireless client is associated standalone or at least one downlink MAP is connected RAP or uplink RAP is connected MAP but signal quality is poor RSSI lt 15 31 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel The rear panel of the ZoneFlex 7351 features one 10 100 1000 PoE Ethernet port power socket and reset button See Table 13 for a description of each rear panel part Table 13 ZoneFlex 7351 rear panel elements Number Item Name Description 1 10 100 1000 PoE One RJ 45 port for a 10 100 1000 PoE Power over Port Ethernet 802 3af connection 2 Power Connect the power adapter 12 VDC 1 25A to this socket Power can also be supplied via the 10 100 1000 PoE port 3 RST Button Pressing and then quickly releasing this internal button reboots the AP Pressing and holding it for six seconds resets the AP to factory default settings CAUTION Resetting the AP to factory default settings will erase all settings that you configured previously
81. e managed by Ruckus Wireless FlexMaster server if you have one installed on the network What You Will Need Before starting with the configuration task make sure that you have the following requirements ready a An administrative computer notebook computer with an Ethernet port and a wireless card installed a A Web browser such as Google Chrome Mozilla Firefox 2 0 or later or Microsoft Internet Explorer 6 0 or later installed on the administrative computer a One Cat5e foil screened twisted pair FTP solid Ethernet cable 72 Installing the Access Point Step 1 Preconfigure the Access Point 1 Prepare the Administrative Computer NOTE The following procedure is applicable if the administrative computer is running Windows XP or Windows 7 If you are using a different operating system refer to the documentation that was shipped with your operating system for information on how to modify the computer s IP address settings 1 On your Windows XP or Windows 7 computer open the Network Connections or Network and Dial up Connections control panel according to how the Start menu is set up e On Windows XP click Start gt Control Panel gt Network Connections e On Windows 7 click Start gt Control Panel gt Network and Internet gt Network and Sharing Center gt Change Adapter Settings 2 When the Network Connections window appears right click the icon for Local Area Connection and then click Properties
82. e through the center of the mounting bracket Affix the mounting bracket to the outlet box using the original outlet box cover screws If the original outlet box screw heads extend over 2mm from the bracket then use the enclosed low profile mounting screws instead e Run the required cables through the electrical outlet box allowing sufficient slack for the cables to reach the not yet installed ZoneFlex 7055 3 Connect the cables e Connect an Ethernet cable providing PoE power and network connectivity to the PoE In LAN Uplink port using either a standard RJ45 connector or the 110 punch down block see Using the 110 Punch down Block on page 87 e f PoE power is not available the AP can be powered using an optional DC power adapter Ruckus part 902 0170 XX10 sold separately e If required connect the cable providing support for pass through devices to the Pass Through port Complete any verification or troubleshooting that requires visibility of the LEDs before j NOTE The status LEDs are intentionally not visible once the 7055 is mounted mounting 84 Installing the Access Point ZoneFlex 7055 Physical Installation Figure 39 Attach cables before mounting to the bracket 4 Mount the AP to the bracket e Snap the AP onto the mounting bracket by hooking the two locking tabs on the bottom of the bracket into the slots on the bottom of the AP Then push the top of the AP in toward the wall until it snaps
83. ed and at least one client is associated 5 HARD RESET Pushing and quickly releasing this button reboots Button the AP Pushing and holding it for six seconds resets the AP to factory defaults 49 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 23 ZoneFlex 2942 side panel elements Number LED Button Name Description 6 Sliding Door Protects the ports buttons and connector on rear panel 7 Kensington Lock The Kensington lock feature located on the opposite side of the unit from the pictured LEDs is designed to prevent the sliding door from opening thus locking the unit The Kensington lock works with a Kensington MicroSaver lock 8 Power LED front Off Off e Red Boot up in process e Green On Rear Panel Features Figure 19 shows the rear panel of the ZoneFlex 2942 For a description of each rear panel part refer to Table 24 Figure 19 ZoneFlex 2942 rear panel features 50 AN Introducing the ZoneFlex Access Point Getting to Know the Access Point Features CAUTION The external antenna connectors are for indoor use only Do not connect them to outdoor antennas Table 24 ZoneFlex 2942 rear panel elements Number Item Name Description 1 Power Connect the power adapter to this socket Input 110 240V AC Output 12V 1 0A DC Power can also be supplied via 10 100 PoE port 2 Lock Hasp The lock hasp works with a cable or Ruckus mou
84. er if required HTTP access This option is disabled by default HTTP port This field lists the default HTTP port of 80 if HTTP has been activated You can manually change this port number if required HTTPS access By default this option is enabled This connection mode requires a security certificate a copy of which has been pre installed in the device HTTPS port This field lists the default HTTPS port of 443 only if HTTPS has been activated You can manually change this port number if required Certification Verification This notes whether the security certificate linked to the HTTPS settings has been passed or not Auto provisioning This setting is disabled by default and should only be enabled if using FlexMaster server for AP management 3 Ifyou want to use TR 069 or SNMP to manage the AP configure the settings listed in Table 49 Table 49 TR 069 and SNMP Management Options Option Description Auto Enables the ZoneFlex device to be managed by either SNMP server Ruckus Wireless ZoneDirector or Ruckus Wireless FlexMaster SNMP only Only allow SNMP management FlexMaster only Only allow FlexMaster management DHCP Discovery URL of server providing DHCP 150 Managing the Access Point Enabling Other Management Access Options Table 49 TR 069 and SNMP Management Options Option Description FlexMaster Server URL URL of the Flex
85. ers fields appear 6 In Starting Address enter an address in the same subnet as the Local IP Address e g 192 168 40 2 7 In Maximum DHCP Users enter the maximum number of clients that can be assigned addresses by DHCP in this subnet valid values are 1 253 if the default subnet mask is used 8 In Access VLAN enter a VLAN ID to segment client traffic arriving from this subnet from other network traffic Example if you use the default 192 168 40 1 address range you may want to use 40 as the VLAN for this subnet 9 Click Update Settings to save your changes The local subnet is created imme diately and can now be applied to WLANs or Ethernet ports from their respective configuration pages 108 Ruckus 7372 Multimedia Hotzone Wireless AP Status Device Internet Local Subnets Radio 2 4G Radio 5G Configuration Device Internet Local Subnets Radio 2 4G Radio 5G Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Administration Management Diagnostics m Configuring the Access Point Configuring Wireless Settings Figure 56 Configuring local subnets and enabling router mode Configuration Local Subnet Local Subnet 1 Local Subnet 2 f Local Subnet 3 f Local Subnet 4 Local Subnet 1 Subnet Enabled Disabled Local IP Address 192 168 40 1 Subnet Mask 255 255 255 0 DHCP Server Enabled Disabled
86. ervice Swap Input and Output Counters Swap the value of input counters packets octets and giga words and output counters in RADIUS accounting requests This option is mainly for backward compatibility with existing Chillispot deployments Encode User Password Encode user password with challenge string if UAM secret is not specified otherwise encode user password with both challenge string and UAM secret UAM Shared Secret The UAM Shared Secret is the shared secret between this Access Point and the HTTP server for the Redirection URL This setting is optional Figure 69 Configuring optional Hotspot options Ruckus 7372 Multimedia Hotzone Wireless AP Status Configure Hotspot More Options Device Need Help Internet Temporarily block user after 10 unsuccessful logins Local Subnets Radio 2 46 Redirect temp blocked user to optional Radio 5G MAC Authentication Enabled Disabled Acct Delay Time Enabled Disabled Configuration ee i Device IAS ID nas01 optional Internet WISPr Location ID optional Local Subnets WISPr Location Name optional F Radio 2 4G Radio 5G Location Description optional Ethernet Port mer P Accounting Update Interval 10 minutes 0 means no update Hotspot Interim Redirect Interval 0 minutes 0 means no interim redirect Maintenance Maximum Session Time 1440 minutes 0 means unlimited Upgrade Reboot Reset Grace Period 60 minutes 0 means un
87. essfully communicate with the FlexMaster server You can do this by checking the TRO69 status on the Access Point s Web interface 81 Installing the Access Point Step 3 Deploy the Access Point Log in to the Access Point s Web interface Go to the Administration gt Management page Scroll down to the TRO69 Status section PS Check the value for Last successful contact If it shows a date in green this indicates that the Access Point was able to successfully communicate with Flex Master Disconnect the Access Point from the Network 1 Disconnect the Access Point from the power source 2 Disconnect the Ethernet cable that runs to the Access Point s RJ45 port from your network s router or switch You are now ready to deploy the Access Point to its permanent mounting location Step 3 Deploy the Access Point In this step you will place the Access Point in a suitable location on the network and connect it to a power source and to your network environment 1 Choose a Location for the Access Point You can install the Access Point on a flat surface for example on a desktop or tabletop or mount it on a wall or ceiling When choosing a location for the Access Point ensure that the location a Allows easy viewing of the LEDs and access to the connectors if necessary a Is centrally located to the wireless clients that will be connecting to the Access Point A suitable location might be on top of a cabinet or similar
88. ex nuts as shown in Figure 49 The terminal ring can accommodate wire sizes ranging from 16 to 25 gauge Figure 49 Grounding the AP o DIN Rail Removal A large flat screwdriver inserted from the bottom of the product can be used to pry the clip off the rail 93 Installing the Access Point ZoneFlex 7441 Physical Installation 94 Navigating the Web Interface In This Chapter Logging Into the ZoneFlex Web Interface 00 000 95 Navigating the Web Interface 0 eee eee 96 Logging Into the ZoneFlex Web Interface If you need to manage your AP you do it with the features of the ZoneFlex Web interface which you already used to set up the AP for use If your ZoneFlex network will be managed by a Ruckus Wireless ZoneDirector you can manage APs through ZoneDirector rather than logging into each AP s Web interface individually AP now in use or you have some means of determining the dynamic IP address in use by the AP The PC you use for AP administration should be on the management VLAN if VLANs are used in your network F NOTE The following procedure assumes that you know the static IP address of the To log into the Web interface 1 On the PC open a Web browser window 2 Inthe address or location bar type the IP address of the AP Default IP address for standalone ZoneFlex APs 192 168 0 1 3 Press lt Enter gt to connect to the Web interface 4 Ifa Windo
89. g Instructions The ZoneFlex 7441 mounting options include desktop wall mounting flat wall mounting horizontal and DIN rail mounting Wall Mounting Flat 1 Attach the wall mounting brackets to the ZoneFlex 7441 as shown in Figure 45 Figure 45 Flat wall mount amp 1 Place the AP on the wall and mark the locations for screw holes 2 Drill screw holes place the AP onto the wall and insert screws Wall Mounting Horizontal The ZoneFlex 7441 can be mounted to a wall horizontally as shown in Figure 46 Figure 46 Horizontal wall mount 91 Installing the Access Point ZoneFlex 7441 Physical Installation 1 Attach the brackets to the AP as shown in Figure 46 2 Place the AP on the wall and mark the locations for screw holes 3 Drill screw holes place the AP onto the wall and insert screws DIN Rail Mounting Use the DIN rail clip on the rear of the AP to connect mount to a DIN rail 1 Remove the screw on the housing back wall and use to attach the DIN rail clip to the rear of the AP as shown in Figure 47 The clip has a tab to prevent rotation which fits into the corresponding slot in the housing Figure 47 DIN rail clip 2 Mount the AP to the DIN rail as shown in Figure 48 92 Installing the Access Point ZoneFlex 7441 Physical Installation Figure 48 DIN rail mounting Grounding the Access Point 1 Attach ground wire to the AP using the included terminal ring and two h
90. ging the Management VLAN will cause you to be immediately disconnected from the Web interface if the computer you are using is not on the same VLAN Do not change the Management VLAN unless your admin PC is on the same VLAN or you will be disconnected and unable to connect again without factory resetting the AP If you want to place this AP s management traffic into a management VLAN enter the VLAN ID in the Management VLAN field and click Update Settings Default IP Addressing Behavior By default the Access Point is configured to automatically obtain an IPv4 address from a DHCP server on the network If the Access Point does not detect a DHCP server it automatically assigns itself the static IP address 192 168 0 1 to make it easier for you to preconfigure and deploy it on your network For IPv the Auto Configuration setting serves the same purpose as DHCP The default static IPv6 address is c00 1 103 Configuring the Access Point Configuring Internet Settings Obtaining and Assigning an IP Address There are three methods of assigning IP addresses to the Access Point DHCP Auto Configuration Static IP PPPoE DHCP Auto Configuration If you leave the Access Point at its default configuration it will attempt to obtain an IPv4 address from a DHCP server on the network In an IPv6 network environment the AP will attempt to obtain an IPv address from an IPv Auto Configuration server Rene
91. he password must consist of six to 32 alphanumeric characters only e Confirm New Password Retype the new password to confirm 6 Under Login remote authentication click the TACACS State box to enable TACACS authentication if required Terminal Access Controller Access Control System Plus TACACS is an AAA protocol used to authenticate administrator login to this device Users can be authenticated authorized to monitor operate or configure this device Default is disabled Administrators can be assigned any of the following three administration privilege levels e Super Admin Perform all configuration and management tasks e Operator Admin Change settings affecting single AP s only e Monitoring Admin Monitoring and viewing operation status only 7 If TACACS server state is enabled then configure the TACACS server e TACACS server Pv4 or IPv server address e TACACS port 49 is the default but it can be set to any available TCP port e TACACS Service Login name e Share Key TACACS Password e Confirm Share Key TACACS Password 8 Click Update Settings to save and apply your changes 101 Configuring the Access Point Configuring Internet Settings Configuring Internet Settings Internet settings define how the Access Point connects to your local area network and to the Internet This section describes how to view and configure the Access Point s Internet settings Topics discussed include VLAN Se
92. ice Hotspot service can be deployed on standalone ZoneFlex APs through the Web interface At a minimum you must configure a login redirect URL and a RADIUS server to which users will be authenticated Additional options and controls are provided on subsequent pages To enable Hotspot service 1 Go to Configuration gt Hotspot 2 Click Enabled next to Hotspot Service 3 Review the settings in table Table 45 and make changes as needed Table 45 Hotspot configuration settings Setting Description Redirect unauth user to Redirect unauthenticated users to the specified URL login page 134 Configuring the Access Point Configuring Hotspot Service Setting Description After user is Select where you want to redirect the user after successful authenticated authentication e Redirect to the above URL return to the login URL configured above e Redirect to the URL the user intended to visit upon successful authentication go directly to the URL that the user originally entered typically the browser s home page e Redirect to specify a URL to which users are redirected after authentication This can be used to redirect users to a Login Successful page or a page that offers connection time information or a Logout button Primary RADIUS Server Enter the IP address of the primary RADIUS server against which users will be authenticated required Secondary RADIUS Server Enter the IP address of the se
93. ice Internet Local Subnet Radio 2 4G Radio 5G Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Administration Management Diagnostics s s m WIRELESS Figure 57 The Configuration gt Wireless gt Common page Ruckus 7372 Multimedia Hotzone Wireless AP Configuration Radio 2 4G Common Radio Network Radio 2 4G Wireless Mode 2 4GHz 802 11b gin Channel SmartSelect e Channel Width 20 MHz Country Code United States _ gE Advanced Settings Edit Common Settings AeroScout RFID AeroScout RFID tag detection Disabled Enabled Ekahau RFID a Disabled Enabled Settings Disable D Enable ERC IP ERC Address Port Update Settings Restore previous setti Log rx Ruckus Ruckus 7372 Multimedia Hotzone Wireless AP Copyright 2013 Ruckus Wireless To configure the wireless settings common to all WLANs 1 Go to Configuration gt Wireless The Configuration gt Wireless gt Common page appears NOTE If you are using a dual band ZoneFlex AP go to Configuration gt Radio 2 4G or Configuration gt Radio 5G 2 Make changes to the common wireless settings listed in the table below Setting Description Radio Network Dual radio APs only Allows you to change the name of the 2 4GHz and 5GHz radios default Radio 2 4G and Radio 5G 110 Wireless Mode Configu
94. ided by your Internet Service Provider that brings Internet access to your site Optional A network switch or a DSL Internet gateway device Director Quick Setup Guide and connect the AP to your Ethernet network F NOTE If the AP is deployed with ZoneDirector follow the instructions in the Zone 65 Installing the Access Point Before You Begin Perform a Site Survey Before installing the Access Point perform a site survey to determine the optimal Access Point placement for maximum range coverage and network performance When performing a site survey consider the following factors a Data rates Range is generally inversely proportional to data rates The maximum radio range is achieved at the lowest workable data rate Higher data rates will generally be achieved at closer distances a Antenna type and placement Proper antenna configuration is a critical factor in maximizing radio range As a general rule radio range is increased by mounting the antennas higher off of the ground a Physical environment Clear or open areas provide better radio range than closed or filled areas The less cluttered the operating environment the greater the wireless range a Obstructions building materials and sources of interference Physical obstruc tions such as concrete pillars steel beams and filing cabinets can block or hinder wireless communication Avoid installing the Access Point in a location where there is an obstruc
95. iew the options listed in Table 42 and then make any needed changes 124 Status Device Internet Radio 2 4G Radio 5G Device Internet Radio 2 4G Radio 5G Hotspot Upgrade Support Info Ruckus 7962 Multimedia Hotzone Wireless AP Local Subnets Configuration Local Subnets Ethernet Ports Maintenance Reboot Reset Administration Configuring the Access Point Configuring Wireless Settings Table 42 Threshold options Option Description Beacon Interval The default value is 100 The value indicates the frequency interval of the beacon in milliseconds A beacon is a broadcast packet sent by the AP to synchronize the wireless network Data Beacon Rate The default value is 1 The value indicates the interval of the Delivery Traffic Indication Message DTIM This is a countdown field that the device uses to inform its clients of the next window for listening to broadcast or multicast messages RTS CTS Threshold The default value is 65535 This option determines at what packet length the RTS CTS function is triggered A lower threshold may be necessary in an environment with excessive signal noise or hidden nodes but may result in some performance degradation 5 Click Update Settings to save and apply the changes A confirmation message appears at the top of the page You have completed configuring the threshold options To reopen the previous page click the Go back t
96. igned over DAS NOTE Ruckus Wireless supports all Ruckus hardware and software per the customer s support agreement but the Wi Fi RF coverage and performance over the DAS are the responsibility of the DAS vendor The ZoneFlex 7441 DAS AP can be installed in a variety of configurations as designed by the DAS vendor For one example scenario in a multi floor building see Figure 43 DAS systems typically require RF design using sophisticated RF modeling tools in order to design effective Wi Fi coverage on the DAS system Detailed RF specs may be secured on the Ruckus Support Site 89 Installing the Access Point ZoneFlex 7441 Physical Installation Figure 43 ZoneFlex 7441 DAS AP installation example Passive or Hybrid DAS System Splitter Splitter Splitter Managed WLAN Services Conditioner Antenna RF Coax Ethernet Micro Pico Cells Antenna Gain and Cable Loss Figure 44 provides an example of how to calculate antenna gain and cable loss Figure 44 ZoneFlex 7441 Cable Loss and Antenna Gain ZoneFlex 7441 Cable Loss and Antenna Gain RF coupler or combiner DAS Remote Unit ZoneFlex 7441 DAS Access Point WiFi EIRP for country code Cable loss to 1st drop Antenna gain at WiFi operating frequency RF loss at operating frequency For example 2 dBi 2 4 GHz For example loss 2 4 GHz 1 3 2 3 9dB 90 Installing the Access Point ZoneFlex 7441 Physical Installation Mountin
97. ing as a Mesh AP MAP and the wireless signal to its uplink AP is good e Fast flashing green two flashes every second The AP is functioning as a Mesh AP MAP and the wireless signal to its uplink AP is fair e Slow flashing green one flash every two seconds Mesh networking is enabled but the AP is still searching for a mesh uplink 44 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 21 ZoneFlex 7321 front panel elements LED Description DIR LED Off The AP is not being managed by ZoneDirector standalone mode Green The AP is being managed by ZoneDirector Slow flashing green one flash every two seconds The AP is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector Fast flashing green two flashes every second The AP is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update 2 4G LED WLAN Off The WLAN service is down Amber The WLAN is up but no clients are associated and no downlink MAPs are connected Green The WLAN is up and at least one client is associated No downlink MAPs are connected Slow flashing green one flash every two seconds The WLAN is up and at least one downlink MAP is connected No clients are associated Fast flashing green two flashes every second The WLAN is up at least one downlink MAP is connected and at least
98. inistrative Computer on page 74 and then start over with installation using the default network settings 83 Installing the Access Point ZoneFlex 7055 Physical Installation ZoneFlex 7055 Physical Installation This section describes the physical installation instructions for mounting the ZoneFlex 7055 to an electrical outlet box the same building including the PoE powered network connection as described by i CAUTION The AP andall interconnected equipment must be installed indoors within Environment A of the 802 3af standard CAUTION Ensure that you use a Cat5e or better Ethernet cable to supply PoE power J and LAN connectivity running to the outlet box where the AP will be installed 1 Prepare the electrical outlet box 2 The ZoneFlex 7055 can be mounted to a variety of commonly used electrical outlet box formats including US style outlet boxes conforming to NEMA WD6 and EU style outlet boxes conforming to BS 4662 box For adjacent outlet boxes use the optional Ruckus Wireless ZF7055 adjacent j NOTE The ZoneFlex 7055 comes with a bracket for a single 1 gang electrical outlet wall bracket kit part number 902 01 11 000 e Remove the outlet box cover from the outlet box retaining the original box cover screws e Align the mounting bracket with the outlet box so that the screw holes line up the bracket provides multiple holes for different outlet box designs and pull the Ethernet cabl
99. int Getting to Know the Access Point Features Table 9 ZoneFlex 7372 front panel elements LED Description 5GHz LED e Off The WLAN service is down e Amber The WLAN is up but no clients or downlink MAPs are associated connected e Green The WLAN is up and at least one client is associated No downlink MAPs are connected e Slow flashing green one flash every two seconds The WLAN is up and at least one downlink MAP is connected No clients are associated e Fast flashing green two flashes every second The WLAN is up at least one downlink MAP is connected and at least one client is associated Rear Panel Figure 6 shows the rear panel of the ZoneFlex 7372 and ZoneFlex 7352 For a description of each rear panel part refer to Table 10 Figure 6 ZoneFlex 7372 7352 rear panel Table 10 ZoneFlex 7372 7352 rear panel elements Number Item Name Description 1 10 100 1000 PoE One RJ 45 port for a 10 100 1000 PoE Power over Port Ethernet 802 3af connection 26 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 10 ZoneFlex 7372 7352 rear panel elements Number Item Name Description 2 10 100 Port One RJ 45 port for a 10 100 connection 3 Power Connect the power adapter 12 VDC 1 25A to this socket Power can also be supplied via the 10 100 1000 PoE port 4 RST Button Pressing and then quickly releasing this internal button reboot
100. jack to the power connector on the rear panel of your ZoneFlex Access Point 2 Connect the power adapter to a power source 3 Obtain an Ethernet cable that is long enough to connect the Access Point to your network s router switch or hub 4 Connect one end to a LAN port on the AP and then connect the other end to your network s router switch or hub 5 Verify that the power LED on the Access Point is green Congratulations You have completed setting up the Access Point on your network To learn how to configure and manage the Access Point continue reading the next chapters Troubleshooting Installation If the startup sequence does not work verify that the network name SSID and security settings if you enabled them on the AP match the settings on your wireless device a Disconnect the AP from the power source wait 5 seconds reconnect it and then wait 60 seconds before attempting a reconnection a Disconnect and reconnect the AP and the PC a Replace the Ethernet cable with a new one if the relevant LAN port LED is not illuminated LEDs in each port light up during a successful connection If all else fails you can reset the AP to its factory defaults and start over 1 Insert a straightened out paper clip into the reset button hole 2 Press and hold the Reset button for at least eight 6 seconds You can now reconnect your computer directly to the AP as described in 2 Connect the Access Point to the Adm
101. liant devices to connect to the network This is the default setting e 2 4GHz 54 Mbps Allows 11g devices only e 2 4GHz 11 Mbps Allows 11b devices only e 11ng Operates with 802 11n 802 11g and 802 11b devices in the 2 4Ghz spectrum only e 11na Operates with 802 11n and 802 11a devices in the 5GHz spectrum only Channel Shows the wireless channel that the AP is currently using If you set the wireless channel to SmartSelect this field will show the value Channel SmartSelect Channel Width 11n devices only Displays whether the channel width is set to 2OMHz or 4OMHz Country Code Shows the country code that the AP has been set to use CAUTION Verify that the AP is using the correct country code to make sure it uses only the allowed radio channels in your region Selecting the incorrect country code may result in violation of applicable laws AeroScout RFID tag detection Shows Enabled if you enabled AeroScout RFID tag detection The default setting is Disabled AeroScout Engine communication daemon Shows Up if the communication agent on the AP is able to relay location data from AeroScout Tags to the AeroScout Engine If the communication agent is unable to relay data or AeroScout tag detection is disabled this field will show Down 145 Managing the Access Point Viewing Associated Wireless Clients Table 47 Common Wireless settings Ekahau Engine communication Shows Ena
102. limited Support fot RADIUS Disconnect Port 3799 Administration Swap Input and Output Counters Enable Disable 7 Management Encode User Password D Enable Disable Diagnostics UAM Shared Secret optional Log hd bss a ry Ruckus Ruckus 7372 Multimedia Hotzone Wireless AP Abed Copyright 2013 Ruckus Wireless Creating a Hotspot Walled Garden You can use the Hotspot Walled Garden rules to designate network destinations host address or subnet that users can access without going through authentication A Walled Garden is a limited environment to which an unauthenticated user is given access for the purpose of setting up an account After the account is established the user is allowed out of the Walled Garden URLs will be resolved to an IP address up to four Users will not be able to click through to other URLs that may be presented 138 Configuring the Access Point Configuring Hotspot Service on a page if that page is hosted on a server with a different IP address Avoid using common URLs that are translated into many IP addresses such as www yahoo com as users may be redirected to reauthenticate when they navigate through the page To create Walled Garden rules 1 Go to Configuration gt Hotspot gt Walled Garden 2 Click Add New Entry A field entitled Walled Garden Hosts appears 3 In Walled Garden Host enter a host name IP address network segment e g 192 168 1 0 24 or a domain name If a domain name
103. log server is using a different port enter that port number in this field 4 Click Update Settings to save and apply your changes Figure 80 The Administration gt Log page Ruckus 7962 Multimedia Hotzone Wireless AP E Administration Log s Log Status Enabled Disabled Syslog Server Address 0 0 0 0 Syslog Server Port 514 Current Log Refresh l Device Info CPU 3 923 ad 0 02 0 01 0 00 1 46 1319 Ea 20312 KB free 14304 KB cache 34616 KB available 61776 KB total Serial 450901011342 Heater Avail 0 Internal 4bss Oxlbla 12 3 ui m m 4 Device Up Time 43 mins 8 secs Current date time 2011 11 28 12 05 01 GMT a i Ambient Temperature Frequency once every 30 seconds Just In 39 Celsius 102 Fahrenheit Mon Nov 28 12 05 01 2011 Lifetime Max 52 Celsius 125 Fahrenheit Sun Nov 15 14 27 00 2011 Lifetime Min 23 Celsius 73 Fahrenheit Sun Feb 17 16 00 00 2009 EB Recent Temperature Readings oe rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless 154 Managing the Access Point Working with Event Logs and Syslog Servers Sending a Copy of the Log File to Ruckus Wireless Support The Support Info log consists of the configuration and run time status of the AP and can be useful for troubleshooting You have three options for sending a copy of the current log file to Ruckus Wireless Support
104. login page appears 74 Installing the Access Point Step 1 Preconfigure the Access Point Figure 35 The ZoneFlex Access Point login page Ruckus WIRELESS Ruckus Wireless Admin Username super Password ecccceee head goai WEBSERVER In User name type super In Password type sp admin Click Login The Web interface appears displaying the Status gt Device page Si ey oot Continue to 4 Configure the Wireless Settings below 4 Configure the Wireless Settings To complete this step you will need to configure the settings on the Common tab and at least one Wireless tab These are the essential wireless settings that will enable wireless devices on the network to associate with the Access Point For your reference the default wireless settings on the Access Point are listed in Table 35 Table 35 Default wireless settings Setting Default Value SSID network name Wireless 1 to Wireless 8 2 4 Ghz Radio Wireless 9 to Wireless 16 5 GHz Radio only available on dual radio APs Encryption security Disabled on all WLANs Default management IP address 192 168 0 1 75 Installing the Access Point Step 1 Preconfigure the Access Point Configure Common Wireless Settings 1 On the left menu of the Web interface click Configuration gt Wireless Radio 2 4G or Radio 5G on dual band APs The Configuration gt Common page appears NOTE For dual band APs ZoneFle
105. loped by the Wi Fi Alliance in response to the weaknesses of WEP Selecting WPA as the Encryption Method allows you to choose WPA version WPA Authentication and WPA Algorithm This section discusses WPA PSK pre shared key For information on WPA Enterprise WPA 802 1X see Customizing 802 1X Settings on page 123 120 Configuring the Access Point Configuring Wireless Settings Use of WPA PSK also known as WPA Personal allows automatic key generation based on a single passphrase WPA PSK provides strong security for small and medium organizations and does not require a RADIUS server but may not be supported on older wireless devices In some cases the older devices can be upgraded with adapters to take advantage of WPA PSK If you configure the WLAN with WPA PSK wireless users will not be able to connect to your WLAN unless their devices support WPA PSK and are configured with the same passphrase Figure 62 WPA settings Ruckus 7962 Multimedia Hotzone Wireless AP Status Broadcast SSID Enabled Disabled a Device SSID Ruckus Wireless am Threshold Settings Edit Settings Local Subnets Radio 2 4G Rate Limiting Edit Settings Radio 5G Access Control Edit Settings g J Packet Forward Bridge to WAN z Configuration dg k Device Hotspot Service None x Internet Access VLAN 1 Local Subnets Dynamic VLAN Enabled Disabled saad oes Insert DHCP option 82 Enabled Disabled Radio
106. ls Table If you select Allow only stations listed in the Access Controls Table then stations entered into the access controls table are allowed but all others are disallowed To add MAC addresses see Changing the Access Controls for a WLAN on page 127 a Denying Only Stations Listed in the Access Controls Table If you select Deny only stations listed in the Access Controls Table then stations entered into the access controls table are disallowed but all others are allowed To add MAC addresses see Changing the Access Controls for a WLAN on page 127 Changing the Access Controls for a WLAN By default the Disable WLAN access restrictions option is selected which allows any wireless station to gain access to the wireless network If you want to change this setting follow the instructions below Figure 66 Access control settings Status Configuration Radio 2 4G Access Control Wireless 1 Device Need Help Internet D Disable WLAN access restrictions Local Subnets D Allow only stations listed in the Access Control Table Radio 2 4G Deny only stations listed in the Access Control Table Radio 5G Access Control Table Configuration Address Remove Device Internet Cancel Local Subnets Add new entry Radio 2 4G Radio 5G u previous settings eteret Pot saa ppo Go back to Wireless Configuration Maintenance Upgrade Reboot Reset Support Info z Administration v a
107. mmunicate with ZoneDirector e Fast flashing green two flashes every second The AP is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update AIR LED e Off The Access Point is operating as a Standalone or Root AP RAP or as anon mesh AP e Green The AP is functioning as a Mesh AP MAP and the wireless signal to its uplink AP is good e Fast flashing green two flashes every second The AP is functioning as a Mesh AP MAP and the wireless signal to its uplink AP is fair e Slow flashing green one flash every two seconds Mesh networking is enabled but the AP is still searching for a mesh uplink 2 4GHz LED e Off The WLAN service is down e Green The WLAN is up and at least one client is associated e Amber The WLAN is up No clients are associated 15 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 3 ZoneFlex 7982 front panel elements LED Description 5GHz LED e Off The WLAN service is down Amber The WLAN is up but no clients or downlink MAPs are associated connected Green The WLAN is up and at least one client is associated No downlink MAPs are connected Slow flashing green one flash every two seconds The WLAN is up and at least one downlink MAP is connected No clients are associated Fast flashing green two flashes every second The WLAN is up at least one downlink MAP is
108. n message appears at the top of the page 122 Configuring the Access Point Configuring Wireless Settings 6 Click Go back to Wireless Configuration to reopen the previous page Customizing 802 1X Settings CAUTION Do not customize these options unless you are an experienced network administrator or are under the guidance of an IT support professional Ifyou choose WPA as the encryption method you have the option to set up the Access Point to act as an 802 1X proxy utilizing external authentication sources such as a RADIUS server In 802 1X authentication the supplicant sends access request messages along with credentials such as user name password or digital certificate to an authenticator which forwards the credentials to the authentication server for verification The supplicant client device remains in an unauthorized state until verification has been received In unauthorized state only 802 1X traffic is allowed all other traffic such as DHCP and HTTP traffic is dropped For its wireless interfaces the Access Point can serve as the authenticator communicating between the supplicant and the authenti cation server Figure 63 802 1X settings Ruckus 7962 Multimedia Hotzone Wireless AP a insert DHCP option 82 Enabled Disabled a Status Device Internet Encryption Method WPA x Local Subnets WPA Version OWPA WPA2 WPA Auto Radio 2 46 WPA Authentication D PSK 802 1x Auto Radio
109. network connectivity to the PoE In LAN 5 Uplink port using either a standard RJ 45 connector or the 110 punch down block Do not connect both See Using the 110 Punch down Block on page 87 for punch down block wiring details e If required connect the cable providing support for pass through devices to the Pass Through port 3 Mount the ZoneFlex 7025 e Align the mounting bracket with the outlet box so that the two screw holes line up and pull the Ethernet cable through the center of the mounting bracket e Affix the mounting bracket to the outlet box using the two mounting screws provided e Snap the AP onto the mounting bracket by hooking the two locking tabs on one side of the mounting bracket into the two cutouts in the plastic housing on one side of the AP then push the other side of the AP in toward the wall until it snaps in place 86 Installing the Access Point ZoneFlex 7025 Physical Installation Figure 41 Hook the locking tabs into the housing cutouts Cutouts ocking Tabs You have completed the physical installation Using the 110 Punch down Block CAUTION Do not connect both the Punch down block and the Uplink port to a network Only one connection can be used at a time If you prefer to use the 110 Punch down block connector rather than the RJ 45 connector for power and network connectivity refer to the following diagram for wiring details 87 Installing the Access Point
110. nfigure The Configuration gt Wireless gt Wireless page appears 119 Configuring the Access Poin Configuring Wireless Settings t 3 Click the Encryption Method menu and then click WEP An additional set of WEP specific encryption options appear on this page 4 Review the encryption settings listed in Table 40 and then make changes as required Table 40 WEP Options Encryption Setting Description Authentication Mode Open is the only authentication mode available with WEP encryption Encryption Strength e 64bit Specify the key with 10 hexadecimal digits or 5 ASCII characters e 128 bit Specify the key with 26 hexadecimal digits or 13 ASCII characters The 128 bit cryptography is stronger privacy protection for your network and is recommended if you use WEP Key Entry Method e Hexadecimal The encryption key only accepts hexadecimal characters 0 9 A F e ASCII Text The encryption key accepts ASCII characters WEP Key Enter the key manually according to the Key Entry Method and Encryption Strength settings Key Index Choose the index from 1 to 4 that the WEP key is to be stored in 5 Click Update Settings to save and apply the changes A confirmation message appears at the top of the page 6 Click Go back to Wireless Configuration to reopen the previous page Using WPA Wi Fi Protected Access WPA and Wi Fi Protected Access II WPA2 are two security protocols deve
111. ng Local Subnet p ddan be vivera ti dotea sd isin ed eee gabe 108 Configuring Wireless Settings sesaran rsa rekane KEE ANE 109 Contguring Eihemet Fons osc ccins syer da ENEE rE VIIRE R EEEE ERE dees 129 Coniguring Ors pol Senie haee a ea a E a E e ea 134 This chapter provides instructions for configuring ZoneFlex Access Points in a stand alone configuration If you will be managing your ZoneFlex network using ZoneDi rector FlexMaster or SmartCell Gateway refer to the relevant User Guide available in PDF format from the Ruckus website at http support ruckuswireless com docu ments 99 Configuring the Access Point Configuring Device Settings Configuring Device Settings Device settings refer to the device name location service provider login and other settings Some settings only available on certain ZoneFlex models Figure 52 The Configuration gt Device page Ruckus 7372 Multimedia Hotzone Wireless AP Status 1 Configuration Device Device Need Help Internet Device Name RuckusAP Local Subnets Radio 2 46 Device Location Radio 5G GPS Coordinates i e g 37 388 122 0258633 7 J LED Control E pi Configuration Disable Status LED s Device pores Service Provider Login Local Subnets U Pp sername super Radio 5G Current Password Ethernet Ports New Password Hotspot Maintenance Upgrade Reboot Reset Support Info Administration Management Diagnostics
112. nt Configuring Device Settings 0 eee cette eens 100 Configuring Internet Settings e 4 05 one taranai be Sea eh hes aan ome d en 102 VLAN Settings Overview 0 cee eee 102 Configuring NTP Server and Management VLAN 00000 eee ee 103 Default IP Addressing Behavior 0 cece eects 103 Obtaining and Assigning an IP Address 000000000002 e eee eee 104 Configuring L2TP Connection Settings 0 106 Configuring Local Subni tss i4 si beets ba tk odd Dee dele ards 2 108 Configuring Wireless Settings misss terast eee eee ett ia y 109 Configuring Common Wireless Settings 0 0 0 109 Configuring Wireless Settings 0 2 0 0 eee eee ees 116 Configuring Ethernet ROMs esei decade aana a a ao e E ao 129 Setting Ethernet POr Type sirri scene no ean p aA ee ue PAREA TAA 132 Working with Port Based VLANs 00 00 00 00 rran eee ee eee 133 Working with 802 1X on Wired Ethernet Ports 0 000 e eee 133 Configuring Hotspot Services wach keo sande Se Sede ake amas in oe 134 Customizing Hotspot Optional Settings 0 2c eee eee 136 Creating a Hotspot Walled Garden 0 0 00 138 Allowing Unrestricted Access by MAC Address 0 2 2 20000005 140 Managing the Access Point Viewing Current Device Settings 0 0c eee eee eee 142 Viewing Current Internet Connection Settings 00 0002 e eee 143 Viewing Cur
113. nts The recommended lock type is Masterlock 120 series D T Q KAD types 3 External RP SMA External antenna connector Connector 4 LAN Ports Two RJ 45 ports supporting 10 100 PoE Power over Ethernet and 10 100Mbps connections Each Ethernet port has two LEDs which indicate the type of device that is connected to the port 5 OPTIONAL Button Not active in this model at this time 6 SOFT RESET Used to reset the AP This is anormal reset and does Button not reset the AP back to factory defaults Table 25 Behavior of Ethernet port LEDs on ZoneFlex 2942 LEDs Description Off Not connected Amber Green Connected to 10Mbps device Amber Connected to 100Mbps device Green Connected to 1000Mbps device 51 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features gt ZoneFlex 7055 Dual Band Wired Wireless Wall Switch NOTE ZoneFlex 7055 requires a minimum of ZoneFlex firmware version 9 6 and above or SCG 2 1 and above to operate The ZoneFlex 7055 is designed for installation in an electrical junction box This section identifies the physical features the ZoneFlex 7055 Before you begin the installation process Ruckus Wireless recommends that you become familiar with these features Front View Features The front view of the ZoneFlex 7055 features four Ethernet Ports a pass through port and a DC in socket on the bottom front panel Refer to Table 26 for more info
114. o Wireless Configuration link Figure 64 Threshold settings Configuration Radio 2 4G Advanced Wireless 1 Beacon Interval 100 100 200 1000 Data Beacon Rate DTIM 1 1 255 RTS CTS Threshold 65535 256 65535 Update Settings Restore previous settings Go back to Wireless Configuration m rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless 125 Configuring the Access Point Configuring Wireless Settings Status Device Internet Local Subnets Radio 2 4G Radio 5G Configuration Device Maintenance Upgrade Reboot Reset Support Info Administration Rate Limiting Rate Limiting allows you to cap the per client data transfer rates for a specific WLAN To enable per station rate limits 1 Go to Configuration gt Wireless 2 Select the WLAN that you want to configure from the tabs at the top of the page 3 Click the Edit Settings button next to Rate Limiting The Rate Limiting page appears Set the maximum Downlink and Uplink rate per station 5 The table below updates to show the maximum transfer rate per station for each traffic type 6 Click Update Settings to save your changes Figure 65 Limit per station traffic rates on a specific WLAN Ruckus 7962 Multimedia Hotzone Wireless AP Configuration Radio 2 4G Advanced Wireless Rate Limiting Wireless 1 Downlink Uplink Per Station Traffic
115. on 1 PoE In LAN 5 Uplink Uplink LAN port that supports 802 3af and 802 3at Power over Ethernet PoE input 2 Punch down Block 110 punchdown block 3 Pass Through Port RJ 45 pass through port for the pass through connection 4 LEDs See Table 33 for LED descriptions and behaviors 59 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZF7025 EU Model This section describes the physical features of the ZF7025 EU model which is designed to fit in a standard EU style wall electrical outlet box The outlet box must conform to BS 4662 with a minimum depth of 35mm Front View Features Figure 25 shows the front view of the ZF7025 EU model For a description of each front view element refer to Table 31 Figure 25 ZF7025 EU front view Table 31 ZF7025 EU front view Number Name Description 1 Pass Through port Pass through port 2 Power Input Optional 48V DC power input 3 LAN1 LAN3 Three 10 100 RJ 45 Ethernet Ports 4 LAN4 One 10 100 RJ 45 LAN port with PoE out Supports 802 3af PSE Class 0 2 depending on power input 5 Lan Buttons left Refer to Reset Buttons on page 63 for details side 60 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear View Features Figure 26 shows the rear panel of the ZF7025 EU model For a description of each rear panel element refer to Table 32 Figure 26 ZF 7025 EU rear
116. on devices to acknowledge their ability to receive data when a transmission is initiated Use this option for compliance with the Wi Fi Alliance certification e RTS CTS Choose this option to force both sending and receiving devices to confirm a data exchange on both ends before proceeding 3 Click Update Settings to save and apply the changes 115 Configuring the Access Point Configuring Wireless Settings Configuring Wireless Settings The Access Point provides up to eight wireless LANs per radio that can be individually configured to provide different kinds of services for different kinds of wireless clients traffic types or different user groups Each WLAN can be configured with separate security settings VLANs access controls and rate limiting policies among other settings Figure 60 Wireless settings Ruckus 7372 Multimedia Hotzone Wireless AP Status Configuration Radio 2 4G Wireless 1 T EaR ies Common fj Wireless 1 f Wireless 2 f Wireless 3 f Wireless 4 f Wireless 5 f Wireless 6 f Wireless 7 f Wirele Internet Need Help Local Subnets e Wireless Network Wireless 1 Radio 5G Wireless Availability Enabled Disabled Configuration Broadcast SSID Enabled Disabled Dice SSID Wireless1 Internet toc Giants Threshold Settings Edit Settings Radio 2 46 Rate Limiting F Radio 5G a Ethernet Ports Access Control Edit Settings Hotspot Packet Forward Bridge to WAN x 3 Hotspot Service
117. one Wireless AP Copyright 2013 Ruckus Wireless To configure LAN ports 1 Go to Configuration gt Ethernet Ports 2 Review the following table and make changes as needed for each of the ports labeled PORT 1 through PORT 4 depending on AP model which correspond to the AP s Ethernet ports Setting Description Enable All Ethernet ports are enabled by default Unchecking this box next to a port disables that port entirely If you do not want to provide wired access through the AP uncheck clear the Enable box next to each LAN port 129 Configuring the Access Point Configuring Ethernet Ports Port Type See Setting Ethernet Port Type on page 132 for more detailed information a Trunk port This port passes all VLAN traffic a Access Port This port provides network access General Port User defined VLAN member ship Packet Forwarding Isolated Selecting Isolated causes the traffic from this port to terminate at the Access Point Bridge to WAN The default setting Bridge to WAN forwards packets arriving on this port to the WAN uplink port and eventually to their external destinations using Layer 2 forwarding Local Subnet NAT and Route to WAN This setting allows routing of packets to their destinations using Layer 3 network address translation NAT Bridge to L2TP Tunnel Uses Layer 2 Tunneling Protocol to deliver packets encapsulated with an L2TP header in UDP datagrams
118. one client is associated 45 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 21 ZoneFlex 7321 front panel elements LED Description 5G LED WLAN e Off The WLAN service is down Amber The WLAN is up but no clients are associated and no downlink MAPs are connected Green The WLAN is up and at least one client is associated No downlink MAPs are connected Slow flashing green one flash every two seconds The WLAN is up and at least one downlink MAP is connected No clients are associated Fast flashing green two flashes every second The WLAN is up at least one downlink MAP is connected and at least one client is associated 46 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 17 shows the bottom view of ZoneFlex 7321 For a description of each rear panel part refer to Table 22 Figure 17 ZoneFlex 7321 rear panel ee as rt P om A Ga Table 22 ZoneFlex 7321 rear panel elements Number Item Name Description 1 10 100 1000 PoE One RJ 45 port for a 10 100 1000 PoE Power over Port Ethernet 802 3af connection 2 RESET Button Pressing and then quickly releasing this internal button reboots the AP Pressing and holding it for six seconds resets the AP to factory default settings CAUTION Resetting the AP to factory default settings will erase all settings that you configured previo
119. oses when a frame arrives without an 802 10 header Access Port Access Ports are used to provide network access Traffic arriving on different Access Ports can be segmented into different logical networks VLANs using the Untag VLAN ID field Access Ports are members of only one VLAN the VLAN that is configured in the Untag VLAN field General Port The General Port can be configured to support multiple tagged VLANs and one untagged VLAN As Trunk Ports by definition are members of all VLANs the General Port is the only port type for which membership is user configurable for multiple VLANs 132 Configuring the Access Point Configuring Ethernet Ports Working with Port Based VLANs The Access Point provides options for segmenting all incoming traffic both wireless and wired Ethernet traffic into specific VLANs There are two ways to segment incoming traffic into VLANs a Each of the wireless interfaces SSIDs can be configured with a specific Access VLAN ID Configuration gt Wireless gt Wireless gt Access VLAN a Each of the LAN ports can be configured with an Untag VLAN ID Configuration gt Ethernet Ports gt VLAN gt Untag ID For Ethernet ports the behavior of the Untag VLAN ID depends on the Port Type selected If the port is configured as a Trunk port it will include all VLANs 1 4094 in its membership The VLAN Untag ID field default 1 can be used to redefine the Native VLAN for the port
120. ot necessary for i gt NOTE You may also configure other wireless settings on this and other Wireless completing the Access Point installation 5 Click Update Settings You have completed configuring the basic wireless settings of the Access Point 77 Installing the Access Point Step 1 Preconfigure the Access Point Figure 37 The Configuration gt Wireless gt Wireless 1 tab Ruckus 7372 Multimedia Hotzone Wireless AP Status Device Internet Local Subnets moan Wireless Network Wireless 1 Radio 5G Wireless Availability O Enabled Disabled Configuration Broadcast SSID Enabled Disabled pevke SSID Wireless1 Internet Local Subnets Threshold Settings Edit Settings Radio 2 46 Rate Limiting Edit Settings Radio 5G Ethernet Poste Access Control Edit Settings Hotspot Packet Forward Bridge to WAN x Hotspot Service None Maintenance lz Upgrade Access VLAN 1 oct ee Dynamic VLAN Enabled Disabled Support ita Insert DHCP option 82 Enabled Disabled Administratia Client Fingerprinting D Enabled Disabled Management Diagnostics Encryption Method Disabled z Log rx Ruckus Ruckus 7372 Multimedia Hotzone Wireless AP Configuration Radio 2 4G Wireless 1 F Common fj Wireless 1 f Wireless 2 Wireless 3 f Wireless 4 f Wireless 5 f Wireless 6 f Wireless 7 f Wirel m Copyright 2013 Ruckus Wireless Optional Set the FlexMaster Server Address
121. p admin To prevent unauthorized users from logging in to the Web interface using these default admin istrator login settings Ruckus Wireless recommends that you change the default Web interface password immediately after your first login To change the default administrator login settings 1 Log into the Web interface 2 Go to Configuration gt Device 3 Under Service Provider Login change the default administrator login settings e In Username type a new user name that you will use to log in to the Web interface The default user name is super e In Current Password enter the existing password 147 Managing the Access Point Enabling Other Management Access Options e In New Password type a new password to replace the default password sp admin The password must consist of six to 32 alphanumeric characters only e In Confirm New Password retype the new password 4 Click Update Settings The message Your parameters were saved appears You have completed changing the default login settings The next time you log in to the Web interface make sure you use these updated login settings Figure 77 The Configuration gt Device page Ruckus 7372 Multimedia Hotzone Wireless AP Status Device Internet Local Subnets Radio 2 4G Radio 5G Configuration Device Internet Local Subnets Radio 2 4G Radio 5G Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Administration Management Diagnos
122. p min avg max 0 500 0 614 1 009 ms Configuration Device Internet Local Subnets Radio 2 46 Radio 5G Ethernet Ports Hotspot m m Maintenance Upgrade Reboot Reset Support Info Traceroute Use Traceroute6 B Traceroute results Administration Management Diagnostics Log rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless Figure 84 Running traceroute on ruckuswireless com Ruckus 7962 Multimedia Hotzone Wireless AP Local Subnets 7 5 Radio 2 4G Radio 5G Traceroute www ruckuswireless com Use Traceroute6 E Run test Configuration Device Traceroute results Internet 1 192 168 20 1 1 98 ms 1 564 ms 1 591 ms 5 Local Subnets 2 172 17 16 1 2 755 ms 2 297 ms 2 5 ms fae wt da p Radio 2 4G ee Radio 5G S rre Ethernet Ports Erroa 7 ree Hotspot Pla eae E G ekg Maintenance r US ai aie hy MAE Oe Ye Uper 12 2 2 amp Reboot Reset 13 e Support Info l4 r 15 a 16 aa 2 Administration 17 gt Management 10 4 Diagnostics 19 aas E Log Ly E 4 4 rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless 161 Managing the Access Point Where to Find More Information Where to Find More Information If you have questions that this User Guide does not address visit the Ruckus Wireless Support Portal at http support rucku
123. possible and only use WEP if your client devices do not support WPA CAUTION Using WEP encryption limits the performance of the WLAN to 802 11g rates If you select WEP encryption for a WLAN wireless devices that are capable of faster 802 11n transfer rates will be limited to 802 11g rates Other WLANs are unaffected Figure 61 WEP settings Ruckus 7962 Multimedia Hotzone Wireless AP Status Threshold Settings Edit Settings Device eee tate Limiting Local Subnets Access Control Radio 2 46 Packet Forward Bridge to WAN A fale 76 Hotspot Service None x Configuration Access VLAN 1 Device Dynamic VLAN Enabled Disabled Internet Insert DHCP option 82 Enabled Disabled Local Subnets mato 245 Encryption Method WEP z 11n performance not available with WEP encryption Radio 5G Authentication Mode Open Ethernet Ports a Hotspot Encryption Strength 64 bit 10 hex digits 5 ASCII keys x 4 Maintenance Key Entry Method Hexadecimal ASCII Text Upgrade WEP Key a _ Key Index 4 Support Info Update Settings Restore previous setti Administration rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP Copyright 2011 Ruckus Wireless To configure WLAN specific WEP encryption settings 1 Go to Configuration gt Wireless The Configuration gt Wireless gt Common page appears 2 Click the Wireless tab that you want to co
124. pply to the Automatic Firmware Update Upgrade settings as well Reboot Reset Support Info WARNING Upgrading the firmware could take a few minutes and your network will not be available during this time Please do NOT remove Administration power from your device until the upgrade finishes Management Diagnostics l Perform Upgrade Save parameters only Restore previous setti S e ry Ruckus Ruckus 7372 Multimedia Hotzone Wireless AP Copyright 2013 Ruckus Wireless Upgrading Manually via FTP or TFTP 1 Inthe Upgrade Method options click FTP or TFTP 2 Click the host name field and then type the URL of the server Or click the IP address field and then type the IP address of the server Remember to start the URL with ftp 156 Managing the Access Point Upgrading the Firmware CAUTION Do not change any of the Image Control File Username or Password entries 3 Click Perform Upgrade A status bar appears during the upgrade process 4 After the upgrade is completed you must manually reboot the AP Upgrading Manually via the Web 1 In the Upgrade Method options click Web 2 If instructed to choose a different URL than the default value click the Web Options URL field and then type the URL of the download Web site Remember to start the URL with http 3 Click Perform Upgrade A status bar appears during the upgrade process 4 After the upgrade is completed you must manually reboot the AP
125. process Ruckus Wireless recommends that you become familiar with these features a ZF 025 US Model a ZF7025 EU Model ZF7025 US Model This section describes the physical features of the ZF7025 US model which is designed to fit in a standard US style wall electrical outlet box The outlet box must conform to NEMA WD6 with a minimum depth of 1 4 inches Front View Features The front view of ZF7025 US shown in Figure 23 features a LAN port door which covers the four Ethernet Ports a pass through port and a DC in socket on the right side Refer to Table 29 for more information 57 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 23 ZF7025 US front view Table 29 ZF7025 US front view Number Name Description 1 Pass Through port Pass through port 2 Power Input Optional 48V DC power input 3 LAN1 LAN3 Three 10 100 RJ 45 Ethernet Ports 4 LAN4 One 10 100 RJ 45 LAN port with PoE out Supports 802 3af PSE Class 0 2 depending on power input 5 Reset Buttons left Refer to Reset Buttons on page 63 for details side Rear Panel Features Figure 24 shows the rear panel of the ZF7025 US model For a description of each rear panel element refer to Table 30 58 Figure 24 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZF7025 US rear panel Table 30 ZF 7025 US rear panel features Number Name Descripti
126. r for Management by FlexMaster 72 Step 2 Verify Access Point Operation 0 cece cece eens 80 Connect the Access Point to the Network 00 000 eee eee eee 80 Associate a Wireless Client with the Access Point 00 eee eee 80 Checkthe LEDSA gm ri hotsen enn ae GS he helenae Soh eg eoshes ee ead 81 Check the TRO69 Status FlexMaster Management Only 81 Disconnect the Access Point from the Network 2 000 000 e eee 82 Step 3 Deploy the Access Points 4 0 he ree dee Beis Sole ae 82 1 Choose a Location for the Access Point 000 cece ee eens 82 2 Connect the Access Point to a Power Source and the Network 83 retibleshooting Installationi 2 424s sc edad ai a os a a a alas 83 ZoneFlex 7055 Physical Installation 06 0 00 eee tenes 84 ZoneFlex 7025 Physical Installation 0 86 Using the 110 Punch down Block 00 0 eee eee eee 87 ZoneFlex 7441 Physical Installation 0 0 00 cee eee 89 Distributed Antenna System Deployment 00 00 r rrr 89 Antenna Gain and Cable Loss 2 2 0 0 0 eee eens 90 Mounting Instructions site 5 aol ae kaa ewe nb a kel aes 91 Navigating the Web Interface Logging Into the ZoneFlex Web Interface 0 eee eee 95 Navigating the Web Interface 0 6 cette eee 96 If You Are Using a Dual Band ZoneFlex Access Point l a sua 0 00000 e eee 97 Configuring the Access Poi
127. rent Local Subnet Settings 0 000 e eee eee 144 Viewing Current Wireless Settings 00 00 145 Viewing Associated Wireless Clients 000 00 0 0000 rrer rrer 146 Changing the Administrative Login Settings 0 0 00 000 eee 147 Enabling Other Management Access Options 000000000 eee 148 Viewing FlexMaster Management Status 0000020000000 152 Pointing the AP to FlexMaster 0 0 0 0 cc eee eee eee 153 Working with Event Logs and Syslog Servers 0 000 154 Enabling Logging and Sending Event Logs to a Syslog Server 154 Sending a Copy of the Log File to Ruckus Wireless Support 155 Saving a Copy of the Current Log to Your Computer 000 155 Upgrading th Firmwafe resies sagi ninri endeared ae dake ee ee eget 156 Upgrading Manually via FTP or TFTP 2 eee 156 Upgrading Manually via the Web 0 0 00 00 eee 157 Upgrading Manually via Local File 0 0 00000 157 Scheduling Automatic Upgrades 0 0 0 2 eee 157 Rebooting the Access POINt cna Caen eid cee eae EN a eed 158 Resetting the Access Point to Factory Defaults 0 0 00 e cece eee ee 159 RUNNING DiIaQn Stics 4 isis ena iid A EE eam A Mae 160 Where to Find Mor Information 1 ond eesti sda de ceed 162 Index About This Guide About This Guide This guide describes how to install configure and manage the Ru
128. ring the Access Point Configuring Wireless Settings On 802 11b g APs The wireless mode options include the following e Auto Select Allows both 802 11g and 802 11b compliant devices to connect to the network This is the default setting e 2 4GHz 54 Mbps For faster 802 119 devices only Allows only 802 1 1g compliant devices to join the network e 2 4GHz 11Mbps For slower 802 11b devices only Allows only 802 1 1b compliant devices to join the network On dual radio 802 11n APs On dual radio 802 11n APs the wireless mode is determined by radio i e for the 2 4GHz radio the mode is set to 2 4GHz 802 1 1b g n while for the 5GHz radio the mode is set to 5GHz 802 11a n On ZoneFlex 7321 ZoneFlex 7321 is a single radio 802 11n AP capable of operating in either 2 4 or 5GHz mode Use this setting to select 2 4GHz or 5GHz mode See Band Selection on ZoneFlex 7321 Channel This option lets you select the channel used by the network You can choose SmartSelect or choose one of a specific number of channels If you choose SmartSelect the AP automatically selects the best channel encountering the least interference to transmit the signal Channel Width 11n APs only On 802 11n Access Points the option to choose 40MHz channel width provides theoretically double the data capacity of the channel However wider channel width means fewer channels available and more interference with other
129. rmation Figure 20 ZF7055 front view MAR LL undead Table 26 ZF7055 front view Number Name Description 1 Pass Through port Pass through port 2 Power Input Optional 48V DC power input 3 LAN1 LAN3 Three 10 100 RJ 45 Ethernet Ports 4 LAN4 One 10 100 RJ 45 LAN port with PoE out Supports 802 3af PSE Class 0 2 depending on power input 5 Reset buttons Refer to Reset Buttons on page 56 for details 52 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Features Figure 21 shows the rear panel of the ZoneFlex 7055 For a description of each rear panel element refer to Table 27 Figure 21 ZF7055 rear panel PoE in LAN Uplink Table 27 ZF 7055 rear panel features Number Name Description 1 PoE In LAN Uplink Uplink LAN port that supports 802 3af and 802 3at Power over Ethernet PoE input 2 Punch down Block 110 punchdown block 3 Pass Through Port RJ 45 pass through port for the pass through connection 4 LEDs See Table 33 for LED descriptions and behaviors LEDs Refer to Table 28 for descriptions of LEDs and their behaviors The LEDs are not visible once the AP is installed 53 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 28 ZF 7055 LEDs LED Meaning PWR Green On Red Bootup in process Off Off WAN Green Link up Flashing green A
130. s AP Status Bm Administration Management E Device Need Help Internet Network Profile 4bss Local Subnets Telnet Access Enabled Disabled ee Telnet Port 23 Radio 5G Configuration SSH Access Enabled Disabled Device SSH Port 22 Internet S Local Sibani HTTP Access Enabled Disabled Radio 2 4G i HTTP Port 80 Radio 5G Ethernet Ports E E Hotspot HTTPS Access Enabled Disabled HTTPS Port 443 Maintenance permis Certificate Verification PASSED Reboot Reset Support Infi me m pa H Auto provisioning O Enabled Disabled m r WIRELESS a rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP Copyright 2011 Ruckus Wireless To enable other management access options 1 Go to Administration gt Management The Management page appears 149 Managing the Access Point Enabling Other Management Access Options 2 Review the access options listed in Table 48 and then make changes as needed Table 48 Management Access Options Option Description Telnet access By default this option is disabled inactive Telnet port This field lists the default Telnet port of 23 only if Telnet is active You can manually change this port number if required SSH access By default this option is enabled active SSH port This field lists the default SSH port of 22 only if SSH is active You can manually change this port numb
131. s clients are able to associate with the Access Point and connect to your network and the Internet NOTE The network and power connections that you will be making in this step are temporary Connect the Access Point to the Network 1 Connect the Ethernet cable from a LAN RJ 45 port on the Access Point to your network s router or switch 2 Reconnect the Access Point to a power source You have completed connecting the Access Point to your live network Perform the tasks described in the following sections to verify that the Access Point is operating normally Associate a Wireless Client with the Access Point 1 On the administrative computer verify that the wireless interface is enabled On Windows XP click All Programs gt Connect To gt Wireless Network Connection to enable the wireless interface Other operating systems are similar 2 Connect your admin computer to the wireless network 80 Installing the Access Point Step 2 Verify Access Point Operation e Windows XP In the system tray right click the 8 Wireless Network Connec tion icon and then click View Available Wireless Networks e Windows 7 Left click the R icon 3 Inthe list of available wireless networks click the network with the same SSID as you configured in Configure Wireless Settings on page 77 For example if you set the SSID to Ruckus Wireless AP click the wireless network named Ruckus Wireless AP 4 Click Connect
132. s the AP Pressing and holding it for six seconds resets the AP to factory default settings CAUTION Resetting the AP to factory default settings will erase all settings that you configured previously 27 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features b gt ZoneFlex 7352 Access Point NOTE ZoneFlex 7352 requires a minimum of ZoneFlex firmware version 9 5 1 and above or SCG 1 1 1 and above to operate ZoneFlex 7352 features five LEDs on its front panel and buttons and connectors on its rear panel Front Panel Figure 7 shows the top view of the ZoneFlex 7352 For a description of each front panel part refer to Table 11 Figure 7 ZoneFlex 7352 top view Table 11 ZoneFlex 7352 front panel elements LED Description PWR LED Off Off e Red Boot up in process e Green On OPT LED Not used in this model 28 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 11 ZoneFlex 7352 front panel elements LED Description DIR LED Off The Access Point is not being managed by ZoneDirector standalone mode Green The Access Point is being managed by ZoneDirector Slow flashing green one flash every two seconds The Access Point is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector Fast flashing green two flashes every second The Access Point is being managed by ZoneDire
133. save and apply the changes A confirmation message appears at the top of this page 7 Click Go back to Wireless Configuration to reopen the previous page NOTE Ruckus Wireless APs do not support arbitrary rate values for 802 1X clients if client rate limiting attributes are configured on the RADIUS server ZoneFlex APs support only those WLAN rate limiting values that can be set using the AP web interface Ifthe rate returned by the RADIUS server does not match one of these values exactly it will be approximated Setting Threshold Options The following options allow you to fine tune the Protection Mode behavior set previously on the Configuration gt Wireless gt Advanced gt Common page After activating a Protection Mode you can open each Wireless tab and customize the threshold settings which determine what is put into effect and when CAUTION Do not customize these options unless you are an experienced network administrator or are under the guidance of an IT support professional To customize Protection Mode Threshold settings 1 Goto Configuration gt Wireless The Configuration gt Wireless gt Common page appears 2 Click the tab for the Wireless WLAN that you want to configure The Configu ration gt Wireless gt Wireless page appears 3 Look for Threshold Settings and then click Edit Settings The Configuration gt Wireless gt Advanced gt Wireless page appears 4 Rev
134. ss Point package and then carefully remove the contents Return all packing materials to the shipping box and put the box away in a dry location Verify that all items listed in Package Contents below are included in the package Check each item for damage If any item is damaged or missing notify your authorized Ruckus Wireless sales representative Package Contents A complete Access Point package contains all of the items listed below ZoneFlex Access Point Software License Agreement Product Warranty Statement Quick Setup Guide Ethernet cables power adapters and mounting kits are optional accessories that may or may not be included depending on the SKU purchased Getting to Know the Access Point Features This section identifies the physical features of each ZoneFlex Access Point model that is discussed in this guide Before you begin the installation process Ruckus Wireless recommends that you become familiar with these features ZoneFlex 7982 Access Point ZoneFlex 7962 Access Point ZoneFlex 7372 Access Point ZoneFlex 7352 Access Point ZoneFlex 7351 Access Point ZoneFlex 7441 DAS Access Point ZoneFlex 7363 Access Point ZoneFlex 7343 Access Point ZoneFlex 7341 Access Point ZoneFlex 7321 Access Point ZoneFlex 2942 Access Point ZoneFlex 7055 Dual Band Wired Wireless Wall Switch ZoneFlex 7025 Wired Wireless Wall Switch 12 Introducing the ZoneFlex Access Point
135. ss Support website 141 Managing the Access Point Viewing Current Device Settings Viewing Current Device Settings The Status gt Device page displays a general overview of the AP s current status including device name serial number MAC address current software version etc Figure 72 The Status gt Device page Ruckus 7372 Multimedia Hotzone Wireless AP Status Device Internet Local Subnets Radio 2 4G Radio 5G Configuration Device Internet Local Subnets Radio 2 4G Radio 5G Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Administration Management Status Device Device Name RuckusAP Device Location GPS Coordinates MAC Address C0 C5 20 3B 91 F0 Serial Number 981202006357 Software Version 9 7 0 0 85 Uptime 2 hrs 25 mins 39 secs Current Time GMT Wed Jul 24 06 20 32 2013 LAN Port Status Refresh Port Interface 802 1X Logical Link Physical Link 0 etho None Down Down 1 ethl None Up Up 100Mbps full Label 10 100 10 100 1000 PoE rt Ruckus Ruckus 7372 Multimedia Hotzone Wireless AP WIRELESS Kolco thy Need Help gt m Copyright 2013 Ruckus Wireless 142 Managing the Access Point Viewing Current Internet Connection Settings Viewing Current Internet Connection Settings The Status gt Internet page displays information on the AP s network settings i e the settings that allow the AP to communicate wi
136. swireless com The Support Portal hosts the latest versions of user documentation as well as Knowledge Base articles software updates and a forum for community discussion of Ruckus Wireless products 162 Index Numerics 802 10 102 802 1X 123 131 133 802 1X settings 123 A access control 117 126 127 Access Port 130 132 Access VLAN 118 administrative login 147 Advanced Settings Wireless 111 AeroScout 111 145 associated clients 146 B band selection 111 112 145 Beacon Interval 125 BeamFlex 11 Bridge to L2TP Tunnel 117 130 Bridge to WAN 117 130 broadcast SSID 117 C changing the login settings 100 Channel Width 111 145 Client Fingerprinting 118 131 country code 111 145 D Data Beacon Rate 125 default IP address 103 default user name and password 95 device location 100 device name 100 device settings 100 DHCP release 104 renew 104 DHCP Auto Configuration 104 DHCP Option 82 118 131 diagnostics 160 disable Ethernet ports 129 dual band ZoneFlex Access Points 97 Dynamic VLAN 118 E Ekahau 111 encryption 118 Ethernet ports 52 58 configuration 129 External Antenna 112 F factory default 159 factory defaults resetting 56 63 firmware upgrade 156 FlexMaster 11 72 FlexMaster management status 152 FlexMaster server address 78 G General Port 130 132 H Help 97 163 Hotspot basic settings 134 configuration 134
137. t Client Fingerprinting When this option is enabled the AP attempts to identify client devices by their operating system device type and host name if available Encryption Method By default all data exchanges on your wireless network are not encrypted but you can select an encryption method in this option and use the extra workspace features that appear to fine tune the encryption settings Ruckus Wireless strongly recommends using WPA as the encryption method as WEP has been proven to be easily circumvented For more information see either Using WEP onpage 119 or Using WPA on page 120 4 When you are finished click Update Settings to save and apply the changes A confirmation message appears at the top of this page 5 Click Go back to Wireless Configuration to reopen the previous page 118 Configuring the Access Point Configuring Wireless Settings Using WEP Wired Equivalent Privacy WEP is a security algorithm for 802 11 wireless networks designed to provide data confidentiality comparable to that of a wired network WEP uses a pre shared key for encrypting data frames that is shared among all users of the wireless network For this reason and others WEP has been discredited as a security mechanism and should be avoided in favor of WPA if at all possible CAUTION WEP encryption has been proven to be easily circumvented Therefore Ruckus Wireless recommends using WPA whenever
138. t one wireless client is associated If Mesh is enabled no downlink MAPs are connected Fast flashing green The WLAN service is up at least one client is associated and at least one Mesh downlink is connected Slow flashing green At least one Mesh downlink is connected and no clients are associated AIR LED Off The WLAN service is down Green The AP is functioning as a RAP or MAP and the uplink signal is good Slow flashing green one flash every two seconds Mesh networking is enabled but the AP is still searching for a mesh uplink Fast flashing green two flashes every second The AP is functioning as a MAP and the wireless signal to its uplink AP is fair 39 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 13 shows the rear panel of the ZoneFlex 7343 For a description of each rear panel part refer to Table 18 Figure 13 ZoneFlex 7343 rear panel HA REJET 10 100 10 100 10 100 1000 Aaa ii AAAANAA SY N 1 I Se Table 18 ZoneFlex 7343 rear panel elements Number Item Name Description 1 OPT Button Not active in this model at this time 2 HARD RESET Button Pressing and then quickly releasing this internal button reboots the AP Pressing and holding it for six seconds resets the AP to factory default settings CAUTION Resetting the AP to factory default settings will erase all settings that you configured previously
139. te and time of the AP s last successful contact with FlexMaster Last contact result Shows the result of the last attempt to contact FlexMaster success or failure and failure error code if applicable Current time Shows the current date and time as known to the AP This timestamp is accurate if an NTP server is configured on the AP If there is no NTP server configured this timestamp is useful as a reference for comparison of the timestamps for Last attempted contact and Last successful contact Pointing the AP to FlexMaster Your ZoneFlex device is required to call home to register with your FlexMaster FlexMaster does not initiate initial contact To register successfully with FlexMaster your ZoneFlex device must know the FlexMaster server s URL thus entered on the device You will need TCP ports 80 and 443 between APs and FlexMaster when traversing Layer 3 firewall boundaries To point the AP to FlexMaster 1 Go to Administration gt Management 2 Under TR 069 SNMP Management Choice click Auto 3 In FlexMaster Server URL type the URL of the FlexMaster server 4 Toggle the Contact FlexMaster every drop down list to select how frequently the device will check the FlexMaster server for any pending configuration changes available for that ZoneFlex unit On the FlexMaster side this field is referred to as the Periodic Inform Interval 5 Click Update Settings to save your changes After the AP registers with
140. ter s Network Settings 1 On your Admin computer open the Network Connections or Network and Dial up Connections control panel according to how the Start menu is set up 79 Installing the Access Point Step 2 Verify Access Point Operation e On Windows 7 click Start gt Control Panel gt Network and Internet gt Network and Sharing Center gt Change Adapter Settings e On Windows XP click Start gt Control Panel gt Network Connections 2 When the Network Connections window appears right click the icon for Local Area Connection and then click Properties 3 When the Local Area Connection Properties dialog box appears select Internet Protocol TCP IP TCP IPv4 in Windows 7 from the list and then click Proper ties The TCP IP Properties dialog box appears 4 Restore the computer s network settings by typing the original IP address settings in the TCP IP Properties dialog box 5 On the TCP IP Properties dialog box click OK to close it 6 Click OK again to close the Local Area Connection Properties dialog box You are now ready to connect the Access Point to your network Step 2 Verify Access Point Operation Before deploying the Access Point in your environment Ruckus Wireless strongly recommends that you verify that the Access Point is operating correctly To do this you will need to connect the Access Point to your live network temporarily and make sure that the network connection works and that wireles
141. th your local network and the Internet Information includes IP address gateway DNS server NTP server and connection type method of obtaining an IP address DHCP or static IP Figure 73 The Status gt Internet page Ruckus 7372 Multimedia Hotzone Wireless AP Status Status Internet Enable Auto update Device Need Help Internet Connection Status Up Focaie MAC Address c0 c5 20 3b 91 f0 Radio 2 4G NTP Server ntp ruckuswireless com Radio 5G Configuration es Set Davee Connection Type dhcp Internet IPv4 Address 192 168 0 1 ENERE IPv4 Subnet Mask 255 255 255 0 Radio 2 46 IPv4 Gateway 192 168 0 1 E Radio 5G Primary DNS Server Ethernet Ports Secondary DNS Server Hotspot DHCP Actions Renew DHCP Release DHCP Maintenance Upgrade IPv6 Status Reboot Reset Connection Type autoconfig Support Info fc00 1 7 ere eee f280 2c5 20ff fe3b 91f0 64 Administration Pv6 Gateway Management Primary DNS Server Diagnostics Secondary DNS Server aa WIRELESS Log rk Ruckus Ruckus 7372 Multimedia Hotzone Wireless AP Copyright 2013 Ruckus Wireless 143 Managing the Access Point Viewing Current Local Subnet Settings Viewing Current Local Subnet Settings The Status gt Local Subnets page can be used to view the router local subnet configurations and list of any clients connected to those subnets If you want to make changes to any of these settings go to Configuration gt Local
142. the Access Point to help you monitor wireless clients that are associated with your wireless network To view associated wireless clients 1 Go to Status gt Wireless The Status gt Wireless page appears 146 Managing the Access Point Changing the Administrative Login Settings NOTE Ifyou are using a dual band ZoneFlex AP go to Status gt Radio 2 4G or Status gt Radio 5G 2 Click any of the Wireless tabs Wireless clients that are associated with this particular wireless network appear under Connected Devices Figure 76 Viewing connected devices Ruckus 7962 Multimedia Hotzone Wireless AP Status Status Radio 2 4G aut Tr Wireless 2 Wireless 3 Wireless 4 Wireless 5 Wireless 6 Wireless 7 Need Help Common Wireless 1 Internet Local Subnets SSID Ruckus Wireless Radio 2 4G BSSID 04 4f aa 0c b1 08 Radio 5G Wireless Status Up Broadcast SSID Enabled Configuration Encryption Mode Disabled Device Internet Local Subnets Radio 2 4G Radio 5G 192 168 11 7 00 22 fb ad 1b 2e Q Ruckus Wireless Ethernet Ports Hotspot Connected Devices IP Address MAC Address SSID Maintenance Upgrade Reboot Reset Support Info Administration a Manag rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless Changing the Administrative Login Settings The default user name is super and the default password is s
143. the list to enable Hotspot service on this WLAN if you have configured it from the Configuration gt Hotspot page See Configuring Hotspot Service on page 134 117 Configuring the Access Point Configuring Wireless Settings Local Subnet This option appears if you have selected Local Subnet NAT and Route to WAN under Packet Forwarding and allows you to choose which subnet this WLAN s traffic will be part of You must have previously configured a subnet from the Configuration gt Local Subnets page before it becomes available here Access VLAN Enter a VLAN ID to segment all traffic arriving from this WLAN to a specified VLAN Default is 1 Dynamic VLAN This setting is available only with WPA encryption and 802 1X authentication Dynamic VLAN allows the dynamic assignment of VLANs to clients based on RADIUS attributes Enable this option only if your RADIUS server is configured to segment clients using dynamic VLAN Insert DHCP Option 82 When this option is enabled on an SSID additional information will be encapsulated in DHCP option 82 and inserted into DHCP request packets Current format of option 82 is Circuit ID sub option WLAN lt I FNAME gt lt VLAN gt lt SSID gt lt MODEL gt lt HOSTNAME gt lt DEVMAC gt This option supports the ability for a service provider to allocate IP addresses intelligently by considering information on the origin of the IP allocation reques
144. tics Log Configuration Device Need Help Device Name RuckusAP Device Location GPS Coordinates e g 37 388 122 0258633 LED Control E Disable Status LED s Service Provider Login Username super Current Password New Password Confirm New Password Login remote authentication TACACS State E Update Settings Restore previous settings Ruckus Ruckus 7372 Multimedia Hotzone Wireless AP i gt Copyright 2013 Ruckus Wireless Enabling Other Management Access Options In addition to managing the AP via a Web browser through HTTPS several other management access options are available on the AP These options include manage ment access via HTTP Telnet and SSH You can also view and set up the connection to a Ruckus Wireless FlexMaster server under the TR 069 SNMP Management Choice options If your ZoneFlex device is to be managed by FlexMaster then the FlexMaster information server URL and contact interval is preconfigured before you receive your ZoneFlex device NOTE If you are configuring the AP to be managed by FlexMaster remember to point it to the FlexMaster server after you configure the management access options For more information refer to Viewing FlexMaster Management Status on page 152 148 Managing the Access Point Enabling Other Management Access Options Figure 78 The Administration gt Management page Ruckus 7962 Multimedia Hotzone Wireles
145. tion between sending and receiving devices A number of machines and electronic devices that emit radio waves cranes wireless phones microwave ovens satellite dishes interfere with and block wireless signals Building materials used in construction also influence radio signal penetration For example drywall construction permits greater range than concrete blocks For more Access Point placement guidelines refer to Determine the Optimal Mounting Location and Orientation 66 Excellent Reach Installing the Access Point Before You Begin Determine the Optimal Mounting Location and Orientation The location and orientation that you choose for the Access Point play a critical role in the performance of your wireless network In general Ruckus Wireless recommends installing the Access Point away from obstructions and sources of interference and ensuring that the top of the Access Point is pointing in the general direction of its wireless clients The recommended orientation differs slightly depending on the Access Point model See the following sections according to your particular model e ZoneFlex 2942 and 7962 Orientation e ZoneFlex 7982 7372 7352 7351 7363 7343 7341 and 7321 Orientation ZoneFlex 2942 and 7962 Orientation The dome shaped ZoneFlex APs 2942 and 7962 have a wider horizontal plane coverage area when mounted on the ceiling or desktop compared to the other ZoneFlex APs Figure
146. tional Hotspot settings include a number of options for fine tuning your Hotspot service such as maximum session time grace period accounting update interval etc The following Hotspot options can be configured from the Configuration gt Hotspot gt More Options page Table 46 Optional Hotspot settings Setting Description Temporarily block user after Specifiy the maximum number of repeated unsuccessful login attempts authentication failures allowed Redirect temp blocked user Enter a redirect URL to which blocked users will be to redirected MAC Authentication If enabled the Hotspot service will attempt to authenticate users based on their MAC addresses if the local Hotspot authentication has failed If enabled an optional MAC authentication password can be entered If no password is specified the system will use the client s MAC address as the password 136 Acct Delay Time Configuring the Access Point Configuring Hotspot Service This attribute indicates how many seconds the client has been trying to send this record for and can be subtracted from the time of arrival on the server to find the approximate time of the event generating this Accounting Request When enabled this attribute appears in accounting request packets with a starting value of 0 incremented each retry packet When disabled this attribute is not included in any accounting request packet NAS ID Specify the Network
147. ttings Overview Configuring NTP Server and Management VLAN Default IP Addressing Behavior Obtaining and Assigning an IP Address Configuring L2TP Connection Settings Figure 53 The Configuration gt Internet page Ruckus 7372 Multimedia Hotzone Wireless AP Status Configuration Internet Device Need Help Internet NTP Server _ntp ruckuswireless com Local Subnets Radio 2 4G Management VLAN 1 Need to reboot for change to take effect Radio 5G IPv4 Connection Type DHCP Static IP PPPoE V Configuration SNES Mote Oae t Device Internet IPv6 Connection Type Auto Configuration Static IP inca Aine IPv6 Primary DNS Server Radio 2 4G Radio 5G IPv Secondary DNS Server Ethernet Ports Hotspot L2TP Connection Maintenance L2TP Connection Enable Disable Upgrade Reboot Reset Update Settings Restore previous settines Support Info Administration Management Diagnostics Log e T Ruckus Ruckus 7372 Multimedia Hotzone Wireless AP k Copyright 2013 Ruckus Wireless VLAN Settings Overview A Ruckus Wireless access point is in many ways like a network switch with the capability to service Wi Fi connections As such like many advanced switches Ruckus APs conform to the IEEE 802 10 standard the standard that defines virtual LANs In an 802 10 switch the concept of VLANs is always present If a packet arrives without an 802 10 header it is assigned to the native
148. usly 3 Power Connect the power adapter 12 VDC 1 25A to this socket Power can also be supplied via the 10 100 1000 PoE 802 3af port 47 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features i gt ZoneFlex 2942 Access Point NOTE ZoneFlex 2942 requires a minimum of ZoneFlex firmware version 8 2 and above or SCG 1 1 and above to operate The side panel of the ZoneFlex 2942 features four LED indicators that can be used to assess both device and network status The rear view displays the connector panel which includes the LAN ports and the optional external antenna connection Refer to the following illustrations and tables to learn more Side Panel Features The ZoneFlex 2942 chassis includes a Kensington lock on the side of the unit opposite the OPT and DIR LEDs and a lockable sliding door shown in Figure 18 that hides and protects the rear connector I O panel and status LEDs As your AP may be placed in a public location the lock and door mechanisms can help prevent tampering or theft Figure 18 ZoneFlex 2942 side panel features 48 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 23 lists the various LED states on ZoneFlex 2942 and describes what each LED state means It also describes how to use the HARD RESET button and other elements on the side panel Table 23 ZoneFlex 2942 side panel elements Number LED Button Name
149. view the current settings 3 If the current Connection Type is DHCP you will be able to see the currently assigned IP address and subnet mask listed below To force the AP to release its DHCP assigned IP address click Release DHCP This will disconnect the user from Web interface as the system reverts to its default IP address Log in to the device using the default IP address 192 168 0 1 and click on Renew DHCP to request a new lease from the DHCP server Click Renew DHCP to request a new IP address lease from the DHCP server Note The IP address may or may not change depending on the lease time offered to this device 4 Click Update Settings to save your settings Static IP Unless you are able to determine the IP address assigned to the Access Point by the DHCP Auto Configuration server it can be useful for anyone needing administrative access to configure a static IP address To assign a static IP address to the AP 1 Go to Configuration gt Internet The Configuration gt Internet page appears 2 You can configure static addresses for IPv4 IPv6 or both The AP will maintain both sets of IP address settings if both are configured 3 In IPv4 Connection Type or IPv Connection Type select Static IP 4 When the Internet Connection Settings options appear you can make changes to the following settings Primary DNS Server The IP address of the primary Domain Name System DNS server Secondary DNS Server The
150. wing and Releasing DHCP This task should be performed only if you have access to the DHCP server or have some way to determine what IP address has been assigned to the AP It serves as a troubleshooting technique when IP addresses to one or more networked devices prove to be unusable or in conflict with others or when the AP loses its DHCP assigned IP address for some reason Figure 54 Renew or Release DHCP Ruckus 7372 Multimedia Hotzone Wireless AP Status Status Internet Enable Auto update i Device Need Help Internet Connection Status Up ase MAC Address c0 c5 20 3b 91 f0 Radio 2 4G NTP Server ntp ruckuswireless com Radio 5G 5 Il z Configuration Pel Stave Device Connection Type dhcp TRA IPv4 Address 192 168 0 1 Local Sainiete IPv4 Subnet Mask 255 255 255 0 Radio 2 46 IPv4 Gateway 192 168 0 1 J Radio 5G Primary DNS Server 7 Ethernet Ports Secondary DNS Server Hotspot DHCP Actions Renew DHCP Release DHCP Maintenance Upgrade IPv6 Status Reboot Reset Connection Type autoconfig Support Info r fc00 1 7 ii fe80 c2c5 20ff fe3b 91f0 64 Administration IPv Gateway Management Primary DNS Server Diagnostics Secondary DNS Server Log amp ri Ruckus Ruckus 7372 Multimedia Hotzone Wireless AP d Copyright 2013 Ruckus Wireless To renew or release the DHCP server assigned IP address 1 Go to Status gt Internet 104 Configuring the Access Point Configuring Internet Settings 2 Re
151. with Power over Ethernet PoE These products and all inter AN connected equipment must be installed indoors within the same building including the associated LAN connections as defined by Environment A of the IEEE 802 3af Standard 18 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7962 Access Point NOTE ZoneFlex 7962 requires a minimum of ZoneFlex firmware version 8 2 and above or SCG 1 0 and above to operate The side panel of ZoneFlex 7962 features four LED indicators that can be used to assess both device and network status The rear view displays the connector panel which includes the LAN ports and power adapter connector Refer to the following illustrations and tables to learn more Side Panel Features The ZoneFlex 7962 chassis includes a Kensington lock on the side of the unit opposite the OPT and DIR LEDs and a lockable sliding door shown in Figure 3 that hides and protects the rear connector I O panel and status LEDs As your AP may be placed in a public location the lock and door mechanisms can help prevent tampering or theft Figure 3 illustrates the side panel features of the ZoneFlex 7962 For a descrip tion of each side panel part refer to Table 6 Figure 3 ZoneFlex 7962 side panel Table 6 ZoneFlex 7962 side panel elements Number LED Button Name Description 1 OPT LED Not used in this model 19 Introducing the ZoneFlex Access
152. ws security alert dialog box appears click OK Yes Proceed Anyway to proceed The Ruckus Wireless Admin login page appears 5 In Username type super 6 In Password type sp admin 7 Click Login The ZoneFlex Access Point Web interface appears 95 Navigating the Web Interface Navigating the Web Interface Menu Internet Local Subnets Radio 2 4G Radio 5G Internet Local Subnets Radio 2 4G Radio 5G Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Management Administration Navigating the Web Interface You manage the Access Point through a Web browser based interface that you can access from any networked computer Table 37 lists the Web interface features that are identified in Figure 50 Figure 50 Ruckus 7372 Multimedia Hotzone Wireless AP Common Radio Network Wireless Mode Channel Channel Width Country Code m AeroScout RFID Ekahau RFID Ekahau Settings ERC IP Address Radio 2 4G 2 4GHz 802 11b g n SmartSelect x 20 MHz United States 4 Wireless 2 f Wireless 3 f Wireless 4 f Wireless 5 f Wireless 6 f Wireless 7 f Wireless B Elements of the ZoneFlex AP Web Interface Logout Button Tabs LOGOUT Configuration Radio 2 4G Cornmon Wireless 1 Help Button 4 z Workspace i Advanced Settings Edit Common Settings AeroScout RFID tag detection Update
153. x 7982 7962 7372 7363 and 7055 the two radios 2 4GHz and 5GHz need to be configured separately on the Web interface To configure the common wireless settings click Configuration gt Radio 2 4G or Radio 5G The rest of the configuration procedures are the same as for other models 2 Verify that the common wireless settings are configured as listed in Table 36 Table 36 Common wireless configuration Setting Recommended Value Wireless Mode For ZoneFlex 7321 select 2 4GHz or 5GHz mode For other APs the wireless mode is determined by the radio band Wireless 2 4G or Wireless 5G Channel SmartSelect Country Code e If you purchased the Access Point in the United States this value is fixed to United States at the factory and is not user configurable e If you purchased the Access Point outside the United States verify that the value is set to your country or region Selecting the correct country code ensures that the Access Point uses only the radio channels allowed in your country or region Note for dual band AP users The two radios on dual band APs are always configured with the same country code setting If you change the country code for Radio 1 for example the same change will be applied automatically to Radio 2 3 If you made any changes to the Common tab click Update Settings 4 Continue to Configure Wireless Settings below 76 Installing the Access Point Step 1 Preconfigure
154. y if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings 5 Obtain an IP address automatically Use the following IP address IP address 192 168 0 22 Subnet mask 255 255 255 0 Default gateway y os Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server Alternate DNS server E Validate settings upon exit 2 Connect the Access Point to the Administrative Computer CAUTION Do NOT connect the Access Point to your live network at this point If you J connect it to a live network with an active DHCP server the AP will acquire a new IP address from DHCP and you will be unable to access it via the default IP address 192 168 0 1 1 Connect one end of an Ethernet cable to an Ethernet port on the Access Point and then connect the other end to the administrative computer s Ethernet port 2 Provide power to the AP using either an AC adapter or a PoE injector or switch 3 Log Into the Access Point s Web Interface 1 On the administrative computer open a Web browser window 2 In the address or location bar type the following address https 192 168 0 1 3 Press lt Enter gt on the keyboard to connect to the Access Point s Web interface A security alert message appears 4 Click Yes or OK or Proceed Anyway depending on the browser to continue The Access Point s

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