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KNRM Helps app abridged user's manual

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1. Donate function Allows you to make a one time 3 donation by text message to the KNRM We are grateful to all donations helping us to cover the cost of KNRM Helps note only possible with dutch mobile numbers Royal Netherlands Sea Rescue Institution 7 About KNRM Helps a KNRM and prevention The KNRM is investing more and more time and attention in prevention The KNRM helps app and its accompanying website for end users www knrm ni helps are products covered by the KNRM s prevention umbrella The free app and the personal pages on the website give are instru ments used by the KNRM to make boating even more fun but primarily they are intended to increase safety In addition we would like to improve emergency assistance on the water The app and its basic registration provide us and if necessary other emergency services as well with more information when rendering emergency aid and assistance b The app s owner and developer The app s owner and developer is Decare Systems Ireland DSI The app was originally named SafeTrx The version available in the Netherlands has been specifically modified for the KNRM The KNRM is the exclusive license holder in the Netherlands Other versions of the SafeTrx app are currently being used in Ireland Australia Spain and the United Kingdom In most of those countries too the app is a free download In some countries a small fee per generated sail plan is
2. 4 N Aa ATTI uk i oa Wal NY di gt Ws is ut fi I e Mee N yy KE MANS ro ws Na KNRM Royal Netherlands Sea Rescue Institution Patroness H R H Princess Beatrix of The Netherlands KNRM saves lives in distress at sea Fast professional and free of charge Contact Mail P O Box 434 1970 AK IJmuiden The Netherlands Visiting address Haringkade 2 1976 CP IJmuiden The Netherlands Phone 31 0 255 54 84 54 Website vvvvvv knrm ni E mail info knrm nl Banking ING Bank NL40 INGB 00000 26363 Rabobank NL27 RABO 03735 46181 Chamber of Commerce 411 99789 Follow us on social media Facebook com knrm Twitter knrm Youtube com knrm Your todays donation is tomorrows rescue Join our shore rescuers www knrm nl cer CBF Quality Mark The Royal Netherlands Rescue Institution holds the quality mark for sustainable acquisition of donations granted by the Central Fundrai sing Office KNRM was re audited in 2014 without any remarks ANBI Qualification KNRM is certified as a charitable organisation ANBI and is as such for payment of gift and inheritance ranked in the 0 rate ISO 9001 Certification KNRM holds the ISO 9001 certification for fundraising and supporting lifeboat stations in terms of care and acquisition of staff operational readiness and management of equipment This certification relates to the headoffice business processes in IJmuiden Royal Nethe
3. Coastguard The Coastguard s role is and continues to be alongside its enforcement tasks the coordination of maritime Search and Rescue SAR or in other words that of providing maritime rescue services in the Netherlands The KNRM is the Coast guard s primary partner as far as SAR is concerned In addition the KNRM will render assistance to commercial and recreational shipping in non urgent situations as and when asked and where necessary The KNRM catchment area matches that of the Coastguard KNRM Helps has been linked to the assistance that may be rendered to water sports enthusiasts by the KNRM For that reason said assistance is limited to KNRM catchment area Said catchment area is shown in the map below See Annex 2 For your information we list a description of the Netherlands Coastguard and KNRM catchment area The North Sea and coastal regions as indicated The Wadden area and the Lauwersmeer The IJsselmeer The Randmeren region The waters and rivers of Zeeland and South Holland as far as Dordrecht IMPORTANT If you find yourself in an emergency outside of the KNRM and Coast guard catchment area please do not use the app In that situation you should use your telephone to contact 112 Staff at the General Incident Room Gemeenschappelijke Meldkamer will help you from there If you should need assistance outside of the KNRM and Coastguard catchment area you should contact the nearest local yachting services
4. charged c Your personal information and your sail plan Any personal information you submit becomes and will remain the property of the KNRM It will not be made available to any third party without your express consent with the exception of any emergency situation you find yourself in The necessary personal information will then for the duration of their involvement in said emergency situation be made available to the Netherlands Coastguard and any third party involved in the emergency rescue operation like helicopter or ambulance services Details like point of departure last known position heading desti nation the number of passengers including children on board and vessel specifics including a photograph are invaluable in rendering assistance Their availability increases the chances of success shortens a possible search and makes it possible to deploy the appropriate rescue equipment Last but not least any trip that has been well prepared will be a more relaxed and pleasurable one In your own interest but also in those of us in our capacity as rescue workers we strongly recommend you generate a sail plan If you do so you will in any case have the added bonus of being able to play back your trip afterwards on the website accompanying the app At the very least you can activate the track only mode by selecting it in the main menu at the start of your trip d Sound seamanship comes first Sound seamanship is vit
5. company The KNRM Alert Centre has a list of HISWA accredited yachting services companies h Escalation schedule in Sail plan mode When defining and generating a sail plan including a destination and expected time of arrival ETA the escalation schedule in Annex 1 will become operational when the ETA is exceeded See Annex 1 Royal Netherlands Sea Rescue Institution i Other important information Energy consumption The app has a tracking function whose use includes GPS positioning In this process a certain amount of information is transmitted to a central computer periodically This application too uses a relatively large amount of energy For that reason you would be well advised to check your device s battery levels on a regular basis Alternatively you could connect your device to your on board mains supply You can also charge a battery or keep it at a certain level by connect ing it to a separate spare battery a so called power bank Such items are for sale in the KNRM online shop See www knrm nl wat wij doen redding winkel In order to limit energy consumption the app will automatically reduce the frequency of transmitting information as soon as your smart phone s battery level falls below 30 At such time as the battery reserves fall below10 the transmission of data will cease altogether Any battery function left at that time is reserved for the emergency call function Protect your valuable equipment Us
6. ensure that you fully complete your registration on the website www knrmhelps nl PE i Positioning If necessary enlarge the map for positioning Leave your finger on the desired starting point for a second and let go Start Point Katwijk South Holland If so desired do the same for one maximum waypoint Next enter the end destination in the same Way You are then given the option of running through the checklist 3 Defining a sail plan running through the checklist setting out ae Tick off the boxes in your personal checklist RE previously generated on the website While this Vessel Albatross is not compulsory it is certainly recommended Travel preparation Plot trip waypoints and intermediate stops For any other and or longer trip a new Sail plan checklist may be generated on the website The most recent version will be displayed in the app Search for and plot potential alternative ports List radio frequencies for weather forecasts while underway List relevant VHF channels for underway Check information on tidal ports Note the Notices to Mariners Compile a list of names of the crew and their emergency telephone numbers Draw up a balanced watch rota based an skille and experience E VVeather and water information GEES When desired you can check actual weather amp 16 1 C water info This can also be done directly from It als 13 9 C d 3 bft 4 m s DI o R 8 knp 14 km h Zwaar b
7. the system will generate a number of messages according to an escalation schedule First one to you yourself then 90 minutes after the ETA to your emergency contact s and after 2 hours via the KNRM Alert Centre who will try and con tact you first to the Netherlands Coastguard See Annex 1 for the escalation schedule During your trip the following options are available modifying your sail plan ETA tracking yourself on the chart keeping a log and adding photographs making an emergency or assistance required call Press the telephone icon or press anywhere on the phone s screen for a little over 3 seconds In the Trip in progress screen 4 different icons are shown These are add Journey log show Journey Track local Weather amp water info and the emergency call screen Journey Track Journey Log Weather amp water Emergency Call 21 02 21 05 Trip in Progress In App Map Weather amp Water Info Katwijk aan Zee 16 16 voeit als 13 9 C 3 bft 4 m 8knp 14 GE Zwaar bewolkt Journey Log Report this amp EMERGENCY Call NL Coast Guard in case of emergency and within their service area N ASSISTANC Call KNRM call cente ance Atmosfeer within KNRM sei Luchtdruk 1003 6 hPa 52 12 070 N 4 23 555 E 278 1Kts in Daglicht 06 03 21 14 Watertemp 11 5 C Waarschuwing Vlissingen Hoek van Holland IJmuiden Texel Rottum Delfzijl Harlingen IJsselme
8. T 3 4 xX1 2x0 2 m 130 pk 42 knots 2 survivors 2 crew Brandweer Hoorn Reserve Oudeschild Lauwersoog Den Oever Lemmer Ameland Nes Schiermonnikoog Marken Vlieland Callantsoog Reserve Reserve Ouddorp Lauwersoog Harlingen Stellendam Enkhuizen Ouddorp Petten Reserve Urk Hindeloopen Blaricum Terschelling Paal 8 Scheveningen Vlieland De Koog Breskens Reserve Reserve Reserve Reserve Reserve Schiermonnikoog 1 Ameland 4 Terschelling 3 Katvvijk 1 VVassenaar 1 reserve 1 named Ferdi ANWB Waterkampioen Ab Vis Kaatje Margot Berkman Grand Hotel Huis ter Duin Nick de Jonge Redder 48 lifeboat sheds and crevv houses 3 Waterproof lanch vehicles Seatrac 11 Waterproof tractors 17 Boat trailers 19 Coastal emergency vehicles 1 Truck for Logistics 4 Four wheel drives for lifegaurds 14 Cranes and davits for lifeboats 8 Pontoons and gangways 22 Fueltanks with pump system These lifeboats were dontated to the KNRM Royal Netherlands Sea Rescue Institution
9. ally important to the KNRM More important than rules and regulations Sound seamanship is based on a balanced ratio of knowledge to experience Aids like this app are useful but at no time can they fully replace sound seamanship e The app s nautical charts and the use thereof The source of the nautical charts used in the app is the Royal Neth erlands Navy Hydrographic Service The data used is accurate as of March 2015 Neither the charts nor the app are intended to be used for navigational purposes For instance they do not contain buoys and other channel markings light characteristics Other equipment for navigation is essential including approved and up to date hard copy nautical charts or an up to date and certified electronic charts system The chart in this app may be used as point of reference for your position and those of channel markings in your vicinity However it should be borne in mind that the reliability of your mobile device s GPS function cannot be guaranteed Therefore you should always use multiple sources as well as other equipment and you should not place your sole reliance on this app and its charts f For Android and iOS smartphones only The app is has been developed for the most commonly used smart phone operating systems i e Android Google and iOS Apple g The Netherlands Coastguard and the KNRM In designing the use of the application s functions we have worked closely with the Netherlands
10. due Boater Notification app Your KNRM Helps trip is now 60 minutes overdue Please Local notification extend or end your trip displays at15 DI eee q pt minute intervals Boater Your designated Emergency Contacts vvill be informed starting after the in 30 minutes from now via an automatic SMS text ETA 60 minutes message KNRM AC E mail to KNRM AC Please be advised that trip known under number TR number is now more than 60 minutes overdue and has not been acknowledged Hereby you receive the details of the overdue vessel and crew list of user details Please go to KNRM Helps Monitoring Console via www knrmhelpt nl for more details on this overdue trip ETA 90 minutes Trip overdue Boater Notification app Your KNRM Helps trip is now 90 minutes Overdue Please extend or end your trip Boater Your designated Emergency Contacts are being alerted via an automatic SMS text message Emergency contacts Please be advised that trip known under number TR number is now more than 90 minutes overdue and has not been acknowledged Please contact KNRM Helps on number 31 592 390451 ETA 130 minutes Trip overdue and Netherlands Coastguard alerted The Netherlands Coastguard has been notified about your now more than 130 minutes overdue trip and will undertake the neccesary actions Emergency contacts The Netherlands Coastguard has been notified about the now more than 130 minutes overdue trip known
11. e of at a later stage in the website you are kindly asked to add a recent photograph of your vessel Completing the registration on the website In your own interests and those of the rescue organisations please ensure that you fully complete your registration on the website www knrmhelps nl Login on the website KNRM Helps by the use of the menu in the app or by means of a computer or tablet On the website you can fill in more details of yourself your emergency contacts and your vessel You can also personalize your Sail plan checklist Login into knrmhelps nl website Cam KNRM HELPS re Fill in your personal Tee Vessels amp Checklists Emergency Contacts Joumeys detal Is H Required fields Prefix Dhr First Name Wiljan Last Name Meijvoqel Gender Male Female Username Email Mobile Number Netherlands 31 Street House Number Post Code Address Fill in your vessel details Required fields Vessel Name Year Built Fill in emergency contact details Relationship You will also have the option of creating 3 different checklists for each vessel These may be found under the Vessels and Checklists button Sail Plan Checklist Personalize your Sail Plan Checklist Don t forget to press Save Your checklist will be automatically sent to the app on your smart phone see also 3 Generat
12. eere EES Breskens BE Cadzand EB Huizen Blaricum a dino Type Nikolaas ll Type Harder a kenen Type Atlantic 0 i Type Float 500 Kusthulpverleings voertuig deo KNRM Lifeguards Type Valentijn Royal Netherlands Sea Rescue Institution Lifeboatstations and material Nh1816 KLASSE 19 3 6 5 110m 2 x 1 200 pe 31 kno 120 survivors 6 crew Nh1816 2014 IJmuiden ARIE VISSER CLASS 16 6 6 1 X 1 05 m 2x 1 000 pk 32 Knots 120 survivors 6 crew Arie Visser 1999 West Terschelling Koning Willem 1 1999 Schiermonnikoog Zeemanshoop 2000 Breskens Koopmansdank 2001 Neeltje Jans Koos van Messel 2003 IJmuiden Anna Margaretha 2004 Ballumerbocht Jeanine Parqui 2006 Hoek van Holland Joke Dijkstra 2007 Den Helder Kitty Roosmale Nepveu 2008 Scheveningen Antoinette 2009 Stellendam JOHANNES FREDERIK CLASS 14 4x 5 4 x 0 75 m 2 x 680 pk 34 knots 75 survivors 4 crew Jan van Engelenburg 1990 Hansweert Graaf van Bylandt 1996 Vlieland Jan en Titia Visser 1996 Eemshaven Kapiteins Hazewinkel 1997 Urk Christien 1993 Reserve Dorus Rijkers 1997 Reserve VALENTIJN CLASS 10 6 x 4 1 x 0 75 m 2 x 430 pk 34 knots 50 survivors 4 crew Valentijn 1990 Reserve Beursplein 5 1992 De Cocksdorp Adriaan Hendrik 1992 Egmond aan Zee Annie Jacoba Visser 1993 Lauwersoog Donateur 1993 Wijk aan Zee Anna Dorothea 1994 Lemmer Annie Poulisse 1995 Zandvoort Alida 1995 Hindeloop
13. en Wiecher en Jap Visser Politiek 1996 Harlingen Watersport KNWV 1997 Enkhuizen Frans Verkade 1997 Marken De Redder 2001 Katwijk aan Zee Winifred Lucy Verkade Clark 2002 Cadzand Frans Hogewind 2003 Terschelling Paal 8 Uly 2003 Westkapelle George Dijkstra 2005 Ter Heijde Paul Johannes 2007 Noordwijk aan Zee NIKOLAAS CLASS Be im 2x200 ok 34 knots 20 survivors 3 crew Nikolaas Wijsenbeek 2009 Huizen KBW 1910 2009 Dordrecht Zuid Oranje 2010 Veere Evert Floor 2010 Elburg Fred 2011 Neeltje Jans Tjepke Ekkelboom 2011 Dordrecht Noord Bernardine 2012 Medemblik t Span 2013 Andijk Bert en Anneke Knape 2013 Lelystad Hayo 2013 Royal Flush 2014 Cornelis Dito 2014 Springbok 2015 seperate model with same dimensions Johanna Margareta 2003 ATLANTIC CLASS 6 5 2 2 0 7 m 2X70 0k 30 Knots 12 survivors 3 crew John Stegers 1994 Maria Hofker 2004 Edzard Jacob 2004 Hendrik Jacob 2004 Huibert Dijkstra 2004 Koen Oberman 2005 Francine Kroesen 2005 Maria Paula 2006 Griend 2006 Palace Noordwijk 2006 Veronica 2007 Neeltje Struijs 2007 Corrie Dijkstra van Elk 2007 Baron van Lynden 2008 Dolfijn 2008 Hendrika Theodora 2008 Hendrika Pieternella 2012 Ineke van Dun de Meester 2013 Blaricum 1 FLOAT CLASS 5 1Xx2 0Xx 0 3 mM 50 pk 25 Knots 5 survivors 3 crew Tonijn 1991 Beluga 1991 Gul 1992 Zalm 1992 Leng 1992 Fint 1992 Meun 1992 Steur 1993 Heek 1993 Meerval 1996 RESCUE WATER CRAF
14. er Marken oost 6 Overige districten geen ig View live weather data Tap to initiate an emer gency or assitance call Add a Journey Log to View journey track your trip on the boater website or report an incident to KNRM Ending sail plan Please do not forget to end your sail plan in good time When you are not able to end your sail plan you might not have a mobile connection your emergency contacts can have your sail plan end if they know that you and your crew are all right via KNRM Alarmcenter End Trip Ending this trip will end monitoring of your trip Cancel End Trip KNRM Alarmcenter s direct number is 0031 0 592 39 04 51 After your trip you can play back your sail plan on your phone or on the website www knrmhelps nl share it on Facebook i s i EMERGENCY Should you find yourself in an emergency situation press the red Emergency bar For non urgent assistance press the green Assistance bar EMERGENCY Call NL Coast Guard in case of emergency and within their service area amp ASSISTANCE Call KNRM call center for assistance within KNRM service area 52 12 0 0 N 4 23 555 E HEADING SPEED 278 1 Kts In either case your last known position will be forwarded with the call Beware U can only make emergency calls when you are in the catchment area of Nether lands Coastguard and KNRM The Netherlands Coastguard and KNRM catchme
15. ewolkt the Trip in progress screen Atmosfeer Zee Luchtdruk 1003 6 hPa Golven 64cm Zicht 35 km Periode 4 8 sec Vochtigheid 67 Piekfreq 205 mHz Dauwp 10 C Deining 9cm Daglicht 06 03 21 14 Watertemp 11 5 C VVaarschuvving Vlissingen Hoek van Holland IJmuiden Texel Rottum Delfzijl Harlingen IJsselmeer Marken oost 6 Overige districten geen waarschuwing Verwachting Oost 2 3 toenemend 5 6 later ruimend zuid 4 5 van het zuiden uit buiige regen kleine kans op onweer zicht goed afnemend sso KPN NL F a e gt Set sail art Trip f f Wait untill you actuale have started your trip and press Set sail PZA 04 May 15 0 Adults Children Dinghy sailing racing Cancel Set Sail B Royal Netherlands Sea Rescue Institution 4 Modifying ending a Sail plan TT TE While you are under way your heading position Trip in Progress ct and their degree of accuracy the quality of the 02 14 04 May 15 Edt B End Trip mobile connections and the remaining battery capacity of your telephone will be transmitted approximately every five minutes The nautical chart information is updated about once a month Albatross Last Reported Location 52 12 070 N 4 23 558 E 04 May 2015 21 03 Location Accuracy Very Good Modify sail plan Modify your sail plan if and when there are changes in your expected time of arrival ETA and or the destination Should the ETA be exceeded
16. heading and remaining battery percentage to the central system At the bottom of your screen the most recently reported position is displayed The positioning s accuracy is indicated by a coloured dot The colour indication is as follows W Poor Good Please note When charging your device on the on board mains supply for instance in the cabin mobile network and GPS satellite reception may be impaired Language If your device has been programmed for the Dutch language the Dutch version of the App KNRM Helpt will run automatically If your device has been programmed for a different language the English version KNRM Helps will run automatically KNRM Logo app Dutch language version HELPT KNRM Logo app English language version HELPS Integrated help function and application version number Information windows have been built into most of the app s screens When using the app for the first time said windows pop up automati cally You can access the information windows at any time by pressing the i ICON The document icon provides information on the KNRM Helps ver sion number installed on your device This page also contains referenc es to the KNRM privacy statement and the end user license agreement between the KNRM the appes owner and you the end user Logging out You can log out at any time by pressing the icon You will be asked to confirm that you really want to log out By pressing Yes the
17. ing a sail plan running through the checklist setting out The most recently generated personal Sail plan will be sent to your smartphone Season Starts and Winter Storage Checklist On the website you may also generate checklists for winter storage and season starts for your vessel Previous trips will be saved on the website and may be accessed via your personal pages Royal Netherlands Sea Rescue Institution 2 Main menu Sail plan mode es KPN NL 21 07 8 Sail Plan Mode c9 Track Only Mode In the main menu you will find two ways of activating the tracking mode Sail plan mode Track only mode A Weather amp Water Info WS Trip History KNRM Helps Website Donate The sail plan checklist will only be displayed when using the Sail plan mode provided you have previously personalised this on the website i m i Create nevv trip Rpg Define a new sail plan Determine your destina NEE tion in advance and calculate the expected time of arrival ETA Press the time and choose your ETA in the scroll bar Press Select Enter the number of passengers and the correct activity vessel type EE Complete the basic registration in the app Press i for on screen instructions Add your emergency contact novv or do this later on the vvebsite Add a clear and recent photograph of your vessel here or in the website In your own interests and those of the rescue organisations please
18. ing a smartphone or tablet on deck leads exposes it to the risk of damage to the equipment either from water exposure shocks or falls For that reason we recommend the use of a watertight cover on a lanyard Reasonably priced high quality watertight covers for a num ber of commonly used devices are available in the KNRM online shop See www knrm nl wat wij doen redding winkel Some brands of smartphone carry a watertight version including Sony s Experia Should you require even better protection for your device you could buy a watertight hard case On the whole these are more expensive though Mobile network coverage For the main part mobile networks are still land based There are noticeable differences in network coverage between the various net work providers in the Netherlands Due to lack of a careful study into this subject we are not in the position to make any recommendations on this subject But a continuous and uninterrupted connection to any mobile network cannot be guaranteed or taken for granted Coverage on open water and at sea is gradually increasing mainly due to transmitters being placed within wind farms The newest 4G network on the whole has a better rate of coverage than the older GPRS and 3G networks On average in 2015 mobile networks along the North Sea coast provide speech and data connections up to around 6 kilometre 3 2 nautical miles out While there are a number of weak spots in the Wadden region a
19. nd on the IJsselmeer on the whole disruptions in connection are not very long lasting If you use the app to log a sail plan to an overseas destination there will be no mobile network connection for a considerable period of time On arrival at your destination within Western Europe anyway your connection will be re established Please note that when going abroad you should enable data roaming on your device until such time as your sail plan has been ended The central system will be able to receive and save your new position as soon as you are within reach of a foreign mobile network Assuming that the calculated ETA is correct the escalation schedule see defining and logging a sail plan in this manual will not be activated If during your trip it already becomes obvious that the sail plan s ETA is going to be exceeded it is possible even without a connection to extend modify your sail plan As soon as connection has been re established the new ETA will be transmitted and processed in the central system After you have ended your sail plan you may disable data roaming on your device GPS positioning All smartphones have GPS receivers The position obtained from GPS satellites is made more accurate by the presence of mobile network transmitters and the proximity of Wi Fi transmitters Your position s accuracy therefore will vary and it will be transmitted as reported with the other information on position
20. nt area consists of The North Sea and coastal regions as indicated The Wadden area and the Lauwersmeer The IJsselmeer The Randmeren region The waters and rivers of Zeeland and South Holland as far as Dordrecht See Annex 2 for a large map 5 Track only mode NM et i The track only mode may also be activated from Sail Plan Mode e I 1 gt the main menu by selecting the Track only mode Track Only Mode HA Weather amp Water Info Press the round red button to start the track only mode at the start of your trip When you opt for this function you are not con nected to the escalation schedule and you will not be able to keep a log book WS Trip History KNRM Helps VVebsite Donate The Emergency and Assistance screen is avail able as are local Weather and water information and the nautical chart showing your position Should you make an emergency or assistance call your last recorded position will be transmitted with the call Please do not forget to switch off track only mode 6 Other functions from the main menu e DAL i Weather and water info Sail Plan Mode n i i i Provides you vvith local information c9 Track Only Mode Za Weather amp Water Info Trip history Provides an overview of previous trips with a playback option D Trip History KNRM Helps Website Donate Website KNRM Helps Directly accessible via the app Or login on the website knrmhelps nl
21. rlands Sea Rescue Institution The abridged manual below contains a description of the app s main functions and steps While using the app you will come across more functions messages and options Content 1 Downloading installation and registration 2 Main menu Sail plan mode 3 Generating a sail plan running through the checklist setting out 4 Modifying or ending a Sail plan 5 Track only mode 6 Other functions 7 About KNRM Helps Annex 1 Escalation schedule Annex 2 Netherlands Coastguard and KNRM catchment area Annex 3 Lifeboatstations KNRM 2015 1 Downloading installation and registration Downloaden e Dovvnload the app from the Google Play Store for Android smartphones or from the Apple App K N ed wi Store for iPhones HELPS Display amp Brightness Z Aust The app will be better visible on the water by Available on the App Store adjusting the brightness setting of your phone to the maximum level ANDROID APP ON Google play Installation Install the app and accept the End User Licence Agreement terms Registration In order to register enter your e mail address and choose a password containing at least 8 characters femal Password Register B Login B These login details also provide access to your personal pages on the website www knrm helps nl so please keep them safe Complete the basic registration process In the app Press i for on screen instructions Her
22. session will be ended and you will have been logged out Differences between iOS Apple and Android Google The Next and Back buttons on iOS devices are located at the top of the screen on Android devices they are at the bottom of the screen The icon for calling up information vvindovvs i on iOS devices is located at the bottom of the screen on Android devices it is located at the top of the screen The same applies to the version number privacy statement and end user licence agreement the 15 icon The button is at the bottom of the screen on iOS devices at the top on Android devices Selecting options e g date and time from scroll bars is done by pressing Select in iOS and Done in Android Royal Netherlands Sea Rescue Institution Annex 1 Escalation schedule The hereunder shown escalation schedule provides information on the messages sent by KNRM Helps en what kind of action will be undertaken trom 5 minutes before a sailplan expires untill 130 after it expired ETA Trip Status Receipient Message Type Message UK ETA 5 minutes Trip active Boater Notification app KNRM Helps Your trip will be marked overdue within 5 minutes Please extend or end your trip ETA 15 minutes Trip overdue Notification app KNRM Helps Your trip is now expired Please extend or end your trip Boater KNRM Helps Your trip is now expired Please extend or end your trip ETA 60 minutes Trip over
23. under number trio number and will undertake the neccesary actions Please contact Netherlands Coast guard on 31 223 54 23 00 Royal Netherlands Sea Rescue Institution Annex 2 Netherlands Coastguard and KNRM catchment area Noorwegen P a Werkgebied i Nederlandse Kustwacht SE Algemeen alle taken Dees TZ en EEZ N Pia Pa i Vastgestelde Ne D k __ Internationale grens vi il GC Pa N I gt I gt N 4 E N EE I gt N Duitsland S 4 j N gt Nederland N Engeland n e Den Helder Netherlands Coastguard Kustwacht e IJmuiden KNRM headquarter kantoor IN NS N x J e N 2 p Belgi 7 Ki 7 7 Royal Netherlands Sea Rescue Institution Annex 3 Lifeboatstations KNRM 2015 Lifeboatstation 6 Lifeguardstation BME Schiermonnikoog Eemshaven Pu Ameland ENEN EN 72 Ballum Nes Paal 8 HR Lauvversoog 317 to nE shard Terschelling PS ielan Harlingen De Cocksdorp De Koog Oudeschild Hindeloopen Den Helder DAL Lemmer Callantsoo el Medemblik BEN Petten i HR Enkhuizen Egmond aan Zee AE Lelystad na Wijk aan Zee Mure IJmuiden AE Zandvoort na Noordwijk aan Zee Katwijk aan Zee AE Wassenaar Scheveningen BE 4 Ila Ter Heijde Hoek van Holland Stellendam Ouddorp Dordrecht Ae Neeltje Jans K 5 Westkapelle V

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