TelcoServ Calling Card User Manual
Contents
1. TelcoServ Calling Card User Manual Thank you for signing up with the TelcoServ calling card system Kindly read the entire document We added a calling card option to your existing SIP account This gives you the possibility to use the TelcoServ VoIP system without physically being around your Internet based IP phone or Softphone and instead make the cheapest international calls using your cell phone or your traditional telephone GENERAL REMARK When you enter the numbers digits on your telephone please be careful to press the buttons firmly and not too fast Our system needs to read and process the pressed digits live and that simply goes not as fast as dialing a normal telephone number So be aware of this please Just press the buttons slowly and firmly INSTRUCTIONS This is based on dialing the Amsterdam number if you use the system in another country use any available number STEP 1 Use your mobile or normal telephone to call the next telephone number 020 890 2144 STEP 2 You will hear a lady asking for 2 things the Card Number and the Access Code Those were sent to you by e mail or by your local reseller distributed this in another way like phone scratch card fax Excel file or voucher Now press the digits on your telephone slowly and firmly 1 Your CARD NUMBER Example 2 Your Access Code Your CARD NUMBER 1234567890 10 digits Your Access Code 1234 4 digits STEP 3 You will now hear your ac2. tual card balance 5 by default STEP 4 Now you can dial according the INTERNATIONAL number scheme and end the number by pressing a Example 00 34 968 533 221 or 00 49 7 1112 4444 00 international access code followed by international country code followed by the telephone no and ended with a After this the lady will tell you how many minutes you can call After this you will hear Connecting and the actual call will be connected STEP 5 The system calls the person you are trying to reach after entering the card number access code you can press for the main menu You can then hear your card balance and other options see below STEP 6 After the call has been completed you can hang up or press for the menu At each new call you can start at STEP 1 again Something unclear Send an email to support telcoserv nl
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