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HP LaserJet 5 and 5M Printer User's Manual - ENWW

1. A Long edge landscape orientation This kind of layout is often used in accounting data processing and spreadsheet applications With this setup every other printed image is oriented upside down so that pages can be flipped through as for a calendar B Long edge portrait orientation This is the conventional layout used With this setup every printed image is oriented right side up Short edge portrait orientation This kind of layout is often used with clipboards When short edge binding in portrait orientation is selected every other printed image is oriented upside down D Short edge landscape orientation Bunulid U This layout is a variation that is also used Each printed image is oriented right side up EN Printing 4 25 Tray 1 Letterhead Orientation for 2 Sided Printing Figure 4 11 Tray 1 orientation for 2 sided printing print side down bottom edge forward Figure 4 12 Tray 2 orientation for 2 sided printing print side up top edge forward 4 26 Printing EN Note Figure 4 13 Note EN Printing with the Envelope Feeder An optional Envelope Feeder is available for the printer It holds up to 75 envelopes and prints up to nine envelopes per minute See Accessories and Options in Chapter for ordering information See the Envelope Feeder User s Guide included with the Envelope Feeder for complete installation and setup instructions Envelope Fe
2. Make sure there is adequate space for A opening Tray 2 D opening the rear door B opening Tray 1 E allowing air circulation C opening the top door Specifications amp Regulatory Information C 1 Printer Specifications Physical Dimensions a TT 7 NN mam emm Electrical Specifications Power Requirements 100 127V 10 50 60Hz 2Hz 220 240V 10 50 Hz 2Hz Power Consumption typical for During printing 290 W average During printing 290 W average LaserJet 5 and 5M printers During standby 100 W average During standby 100 W average During PowerSave mode 18 to 24W During PowerSave mode 18 to 24 W Minimum recommended circuit 11 2 Amps 5 Amps capacity typical printer Environmental Specifications litem Operating Printing Storage Standby Temperature 50 to 91 F 10 to 32 5 C 32 to 95 F 0 to 35 C ae o and toner cartridge Relative Relative humidity 20 1080 to 80 Hostes to 95 Acoustic Emissions Operation Position Per ISO 9296 Bystander 1m Per ISO 7779 Sound Power Per ISO 9296 DIN 45635 T 19 DIN 45635 T 19 Standby Lpa 36dB A Standby Lpa 30 dB A Standby LwAD 4 5 bels A C 2 Specifications amp Regulatory Information EN Environmental Product Stewardship Protecting the Environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This HP LaserJet printer has been desig
3. HP UX v 9 x 10 x SunOS v 4 1 3 4 1 4 SCO UNIX V 386 contact OS vendor for level of support Solaris v 2 3 2 4 IBM AIX contact OS vendor for level of support Apple EtherTalk phase 1 and 2 1 4 About Your Printer EN Note Figure 1 2 Note EN Accessories and Options You can increase your printer s capabilities by adding the following accessories and options See the inside front cover of this manual for HP dealer and ordering information Accessories and Options from previous HP LaserJet printers do not work with the HP LaserJet 5 5M printers r3 r3 ra o nannnnannannanannonanonnnnnnn Bm z E z n o Oooo n r3 mn o Printer with options shown shaded A Envelope Feeder D IR Adapter wireless printing B Duplex Unit E PostScript SIMM for two sided printing C 500 sheet Tray 3 F Flash SIMM Other accessories and options not shown are available For a complete listing see the table on the following page About Your Printer 1 5 L J9 ulad 1no jnoqy HP LaserJet 5 5M Accessories and Options Opin Description or Use Part Number Toner Cartridge Toner Cartridge 92298A Paper Handling Accessories Tray 2 replacement 250 sheet tray legal letter executive A4 C3924A universal 250 sheet Fro c 2 letter only C3925A letter 250 sheet tray A4 250 sheet iray Mon o C3926A
4. MIO configuration This is an I O buffer overrun error 40 BAD SERIAL The printer encountered an error while DATA FORMAT transferring data from the computer PRESS GO KEY On a serial configuration the error may have 40 HP MIO ERROR occurred because the computer was turned on PRESS GO KEY or off while the printer was on line or the printer s baud rate or parity was not the same as the computer s For network MIO cards this means there was an abnormal connection break 41 X ERROR Atemporary printing error occurred PRESS GO KEY X 1 2 4 0r 5 7 22 Solving Printer Problems Press to print the transferred data data loss may result then simplify your print job or install additional memory Press to resume printing You may lose some data Try to simplify your print job by using fewer graphics If you must print the job as is set FAGEI CT in the Job Menu print the job then return FRGEF Do not leave FRGEFE T set a OM as it will degrade performance Press to clear the error message data will be lost If the error continues call your dealer or HP service representative Parallel configuration check for loose cable use a high quality cable see Accessories and Options in Chapter 1 or the Getting Started Guide for HP cable part numbers and information Note some non HP parallel cables may be missing pin connections Serial configuration check for correct serial pacing option
5. Figure 6 3 Note EconoMode Printing Saving Toner with EconoMode EconoMode lowers printing costs by reducing the amount of toner on the printed page EconoMode also substantially reduces print quality The result is similar to the draft mode found on some dot matrix printers When set to CH the printed image is lighter like A but still readable EconoMode is a good choice for printing rough drafts B represents the default FF setting for high quality regular printing Q The EconoMode setting should normally be set through a software application If your software does not have this option set EconoMode through the printer control panel To turn on EconoMode from the control panel 1 Press until FREHTIHE 2 Press until 3 Press to select E 4 Press BS your selection in the display 5 Press to exit the menus 6 6 Adjusting Print Quality EN Solving Printer Problems EN Introduction This chapter helps you troubleshoot printer problems in the following areas Clearing Paper Jams Resetting the Printer Testing the Printer Improving Print Quality Understanding Printer Messages Troubleshooting Checklist Calling for Help If you try all the suggestions given in this manual and still need assistance call the authorized Hewlett Packard dealer where you purchased your printer For additional sources of assistance see the telephone numbers on the HP Support pages at th
6. Letter A4 a A Universal Tray 2 is an optional accessory See Accessories and Options in Chapter 1 for ordering information EN Printing 4 3 Media Input Options The printer comes with two standard paper trays By default the printer draws first from Tray 1 If Tray 1 is empty the printer draws from Tray 2 If the optional 500 Sheet Tray 3 is attached to the printer the print order will change See Printing from the 500 sheet Tray 3 Tray 1 Tray 1 A serves as a multipurpose input tray Tray 1 can hold up to 100 sheets of 20 Ib 75 g m paper or up to 10 envelopes Tray 1 adjusts to hold a variety of both paper and envelope sizes Tray can be reserved or locked out of the paper selection order see Reserving or Locking out Trays later in this chapter Caution Heavy weight papers labels and transparencies should be printed from Tray 1 only Load only one size of paper at a time in Tray 1 Tray 2 Tray 2 B holds about 250 sheets of 20 Ib 75 g m paper Figure 4 2 Standard Media Input Options 4 4 Printing EN A gauge on the front left of Tray 2 shows the media level in the tray When the gauge is at the top the tray is full Figure 4 3 Optional Media Inputs You can also purchase other media inputs for the printer A Optional 500 sheet Tray 3 Assembly Includes base unit and a universal paper tray adjusts to legal letter A4 and executive paper s
7. Continued on next page EN Common PCL Printer Commands B 5 SpueuluJo Jojulld 9d uouuuio5 Function Command Decimal Value Cursor Positioning Vertical and Horizontal Vertical Position Rows 027 038 097 082 Vertical Position Decipoints Ec amp a V Horizontal Position Columns Ec amp a C Horizontal Position Decipoints Ec amp a H End of Line Termination Line Termination Ec amp k G Programming Hints End of Line Wrap Display Functions On Display Functions Off PCL to Vector Graphics Switching Enter PCL Mode Ec A Enter HP GL 2 Mode Ec B B 6 Common PCL Printer Commands 027 042 112 089 027 038 097 086 027 038 097 087 027 042 112 088 027 038 097 072 027 061 027 038 107 071 027 038 115 067 027 089 027 090 027 037 065 027 037 066 EN C Specifications amp Regulatory Information Figure C 1 EN Location Requirements Place your printer on a sturdy level surface in a well ventilated room The environment should be stable with no abrupt changes in temperature or humidity and no exposure to direct sunlight or chemicals See the figure below for the suggested amount of space to leave around the printer 43 in 109 cm 4 in 10 cm 24 in 61 cm 18 in 46 cm 9 in 23 cm 17 in 43 cm
8. EN Check to see that media is correctly loaded in the trays see Chapter 4 Previously printed paper or torn worn or irregular paper should not be used Certain types of media jam more than others See Appendix A Media Specifications Try turning over the stack of paper in the tray Parts may be worn See Chapter 8 User Replaceable Parts If jams persist after you have cleaned the printer check the media specifications and verify that you are loading the tray correctly see Chapter 4 You may need to replace the Tray 1 Pickup Roller as described in Chapter 8 If jams persist after you have cleaned the printer check the media specifications and verify that you are loading the tray correctly see Chapter 4 You may need to replace the Tray 2 Pickup Roller as described in Chapter 8 If using the universal adjustable tray verify that the paper size knob and other adjustments are set correctly and that the tray is not overloaded Adjust the tray as described in Chapter 4 Verify that the paper size paper width guide paper length guide tension and other adjustments are set correctly and that the tray is not overloaded Verify Tray 3 is not filled above the arrows in the middle of the paper length bracket If it is overfilled remove any excess media If two or more pieces of media are being selected at once it may help to decrease the tension turn the adjustment clockwise If media is not being picked from
9. F media size Once the media is loaded the printer will automalically print the sheet The printer will then pause waiting for additional pages to be loaded Punuud U When Tray is not ee as the primary tray in the printing order 7 The printer will ky the message media size Load the desired media The printer will start printing If the desired media is already in Tray 1 press The printer will continue to print from Tray 1 until the end of the print job or until Tray 1 becomes empty Printing 4 9 Note Table 4 2 4 10 Printing Reserving or Locking out Trays You can reserve a tray to hold a designated size or type of media For instance Tray 1 can be reserved to hold letterhead while Tray 2 holds regular paper Another example would be to designate Tray to hold envelopes while Tray 2 is reserved for letterhead Once the tray is reserved it will be locked out of the automatic selection during printing The printer will not draw from a reserved tray unless specifically requested to do so To print from the reserved tray it must be selected from your software application Reserving or locking out trays helps prevent unwanted printing on special media Media Size Designations Tray does not have the ability to sense the size of the installed media When Tray is reserved or locked out a size needs to be assigned through the control panel Table 4 2 lists the sizes available See th
10. Paper tray may be reserved locked out Print a self test to determine if a tray has been reserved see Testing the Printer earlier in this chapter or check the Lock item in the printer s Config Menu see Chapter 3 The size of paper you are requesting is not in the tray you have selected The printer draws paper from the next default tray having the correct size Put the correct size paper in the tray or if you are using an adjustable tray check that the paper size knob is set to the correct size paper If you selected the optional Tray 3 and did not turn the printer off when installing it the printer will not recognize it and will draw paper from the next default size paper source switch the printer off then back on so the printer will recognize it If you are printing to Tray 1 but the software i is not selecting it try setting Manual feed problems Cannot clear manual feed A previous print job may still be in the printer s buffer Press messages T4 to remove the previous print job Cannot print from Tray 1 Check to be sure you have selected Manual Feed or Tray 1 through your software application Problems when printing transparencies and labels Labels and or Transparencies The media might be sticking together Try fanning the jam or multifeed when printing media allowing them to separate from each other If this does not solve problem print the labels or transparencies individually fr
11. SUJ9 qOJd 13 Uld BuiAjos Aa Cc Aa Cc Aa Cc Aa Cc Aa Cc AaBbCc AabBbcc AaabCcc AaBoCc AadaBocc Improving Print Quality General print quality problems can be solved by following the checklist below Following the checklist are specific samples of common print quality problems If the listed solutions do not work see the HP Support pages at the front of this manual for additional sources of assistance Print Quality Checklist Redistribute the toner in the toner cartridge see Chapter 8 Clean the inside of the printer see Chapter 8 Adjust the print density see Chapter 6 Check the paper type and quality see Appendix A Adjust resolution for the type of document you are printing see Chapter 6 Replace the toner cartridge then check print quality again Check to make sure EconoMode is off see EconoMode Printing in Chapter 6 Vertical Fade If a vertical white streak or faded area appears on the page The toner supply is low See Extending Toner Cartridge Life in Chapter 8 If this does not improve the print quality replace the toner cartridge The print density adjustment is too light Adjust the print density from the control panel 1 is light 5 is dark See Adjusting Print Density in Chapter 6 Dropouts If faded out areas generally rounded occur randomly on the page e The moisture content of the paper is uneven or the paper has moist spo
12. This warning indicates that available memory was not sufficient for the print job Some data loss may have occurred This warning indicates that the printer does not have enough memory to use the current settings for I O buffering and resource saving This usually occurs after removing memory from the printer adding a duplex unit or adding a printer language This warning indicates that a print job requested a personality that did not exist in the printer The job will not print and will be cleared from memory The toner ee is running out of toner If the printer is set to TOHER Lou T the printer will remain on line i the printer is set to TOHER the printer will go off line until you or change the toner cartridge This message is displayed when a tray that is not currently selected has run out of paper The printer will remain online The resource save area for personality XXXX is full Recommended Action Press to return to Press to return to Press to return to Change settings for I O buffering and resource saving from the control panel or add more memory to the printer See Appendix D Print the job using a different personality or add the requested personality to the printer See Extending Toner Cartridge Life in Chapter 8 Load paper in the empty tray to clear message The page will be printed however some downloaded resources may not be saved If this error occurs frequently you m
13. To learn more about networking with the HP LaserJet 5M printer see the HP JetDirect Print Server Software Installation Guide and Macintosh Notes for the HP LaserJet 5M Printer 2 10 Printing Software Overview EN Using the Printer Control Panel Note Note for Macintosh Users EN Introduction You can perform most routine printing tasks from your computer through your software application Software is usually the most convenient way to control your printer Many of the functions described in this chapter can also be performed using the software that comes with your printer Refer to Chapter 2 Printing Software Overview or the online help files associated with the software for more information Software commands override printer control panel settings Use the printer control panel to access printer features not supported by your software This chapter is divided into the following sections Control Panel Layout Control Panel Keys Control Panel Menus If you purchased the HP LaserJet 5M printer see the Macintosh Notes for additional information The following terms which you may recognize from the Macintosh interface have different meanings in this user guide Control Panel refers to the control panel on the printer and has nothing to do with the Controls Panels folder in your System Folder or the control panels that are stored there Menu refers to a key on the printer control panel and to the menus o
14. AUTO CONT 3 12 B BAUD RATE 3 15 BIND 3 7 binding duplex setups 4 24 bitmapped screen fonts 2 8 C cabling configuration E 1 E 4 calling for help G 1 canceling a job 4 8 cartridge see toner cartridge 8 2 character set 3 8 printer commands B 3 cleaning cautions 8 5 general 8 5 how often 8 5 locations 8 5 steps 8 6 toner removal 8 6 cleaning brush location 8 5 part number 8 9 clearable warnings 3 12 PostScript 5 11 clearing the buffer see job cancel key 3 3 CLR WARN 3 12 communiciation resetting 3 16 7 10 compatibility PostScript 5 2 configuration menu 3 11 PostScript 5 11 Configuration Page PostScript 5 12 configuration memory menu 3 13 EN conservation energy 8 7 saving toner 6 6 CONT SELF TEST 3 17 Continue key see the Go key 3 3 continuous self test 3 17 control panel configuration menu 3 11 display 3 2 job menu 3 10 keys 3 2 language 7 26 layout 3 2 memory configuration menu 3 13 menus 3 4 messages 7 19 parallel menu 3 14 PCL fonts menu 3 8 printing menu 3 6 selecting items 3 4 serial menu 3 15 test menu 3 17 COPIES 3 6 COURIER 3 6 custom sized paper 4 2 D dBase B 3 default settings restoring 3 16 tray selection 4 21 density adjusting 6 3 toner cartridge life 8 2 display control panel 3 2 language switching 7 26 DOS printer drivers 2 6 software 2 6 utilities 2 6 DOS Edit B 3 dots per inch selection 3 10 dots per inch dpi selection 6 2 downloading mana
15. Enhancing Resolution in Chapter 6 for more information ECONOMODE OFF EconoMode substantially reduces the amount of toner on the ON printed page the result is similar to draft mode on some dot matrix printers See EconoMode Printing in Chapter 6 DUPLEX OFF Determines whether the printer prints on both sides duplex or ON one side simplex of a sheet See Printing with the Duplex Unit in Chapter 4 LONG EDGE Determines orientation of print on the page when using a SHORT EDGE duplex unit See Specifying a Duplex Setup in Chapter 4 Indicates factory default Shading denotes optional items EN Using the Printer Control Panel 3 7 jeued e jo uo2 eu Puis PCL Fonts Menu PCL Fonts Menu items allow you to choose the default font and symbol set Printer Control Language PCL is HP s printer language You can also change such PCL Menu items as the hrough your software application See Figure 3 2 item B for the location of the PCL Fonts Menu on the Menu Map Table 3 3 PCL Fonts Menu Items PCL FONT LIST No options available SOURCE INTERNAL SOFT SLOT N NUMBER 0 to 999 SYM SET PC 8 Many others Indicates factory default Press to print a list of the PCL fonts See Understanding the PCL Font List Printout in Chapter 7 Internal fonts Permanent soft fonts SIMM Module n slot number Fonts stored in one of the four ROM SIMM slots SLOT slot 1 for example Th
16. MS Windows Printer Drivers clle 2 2 MS Windows Status Utilities lle 2 3 FODS oes oe cvs WO WARE Ee AE DER a 2 4 Network Management Utilities sls 2 5 Software for DOS s es e ss senean oenen kaa a eee 2 6 DOS Printer Drivers ooa ee 2 6 DOS Utilities s s saya a a rnin wo a E a Bee n 2 6 Remote Control Panel rn 2 7 Software for Macintosh ee 2 8 Macintosh Printer Drivers 2 020004 2 8 FODS suse RR ok ee EE E e e oos Eden 7 2 8 HPLasegetUtility eee 2 9 Optional Software 22e 2 9 Optional Printer Drivers Available ls 2 9 Optional Networking Software Available 2 10 Using the Printer Control Panel Introduction llle 3 1 Control Panel Layout eee 3 2 Control Panel Keys ees 3 2 Control Panel Menus eee 3 4 Printing Menu ioc esaa rentit ee 3 6 PCL Fonts Men a p p eb eed Bo Bae Re RE RR Reg 3 8 PostScript Menu 2 2 2 len 3 9 Job Mens ee ee ee eee ee ee ee EUR 3 10 Configuration Menu llle 3 11 Memory Configuration Menu llle 3 13 Parallel Menu lle 3 14 Serial Menu o aim ee ee ee e VR EU RU 3 15 Resets Menu een 3 16 Test Men auod p e RSS e Pe oeste oe de ee e 3 17 Contents 1 4 Printing Introduction 2 ee 4 1 Preparing for Printing 22e 4 2 Selecting Paper and Other Print Media 4 2
17. RESETTING This message is displayed during an Active No action required ACTIVE I O I O Reset RESETTING ALL This message is displayed during an All I O No action required VO Reset RESTORING This message is displayed during a cold reset No action required FACTORY The printer returns all Printing PCL Job SETTINGS Config Mem Config Parallel Serial MIO if installed and installed personality PCL PS etc menu settings to their factory default configurations except for page count and display language WARMING UP The printer is warming up and is not ready to No action required Wait until the printer accept data signals READY 7 20 Solving Printer Problems EN INSUFFICIENT MEMORY JOB CLEARED INSUFFICIENT MEMORY PRINTING AT 300 DPI MEMORY LOW PAGE SIMPLIFIED MEMORY SETTINGS CHANGED REQUESTED LANGUAGE NOT AVAILABLE TONER LOW TRAY x EMPTY XXXX MEMORY FULL DATA LOST XXXX PCL PS EN Warning Messages Warning messages indicate that something has gone wrong with the printer The problem is not serious enough to prevent printing The table lists the messages in alphabetical order Description This warning means that the requested language for the print job did not have sufficient printer memory The job will not print and will be cleared from memory This warning indicates that the PostScript job could not be printed at 600 dpi so the job was printed at 300 dpi
18. These instructions are also provided on the Menu Map printout see following page letter K 3 4 Using the Printer Control Panel EN Luder 5 Us BM PACKARD PRINT MENU MAP PWRSAVE 30 MIN COPIES 1 PAPER LETTER WIDE A4 NO COURIER REGULAR ORIENTATION P Portrait FORM 60 LINES MANUAL FEED OFF RET MEDTUM ECONOMODE OFF DUPLEX OFF PRINTING MENU O gt PCL FONTS MENU Gu gt EEO gt PCL FONT LIST PS FONT LIST SOURCE INTERNAL PRT PS ERRS NUMBER JAM RECOVER PITCH SYM SET OFF OFF JOB MENU RESOLUTION PERSONALTY 1 0 TIMEOUT a G HIGH SPEED ADV FNCTNS YES IN Tow 6 PRINT SELF TEST PRINT LJ5 DEMO PRINT PS CONFIG PRINT LJSM DEMO PRINT FLASH PAGE CONT SELF TEST Item Value Job Select To change the front panel configuration c frs MENU c men conera ven GS TRAY 1 FIRST 1 0 BUFFER AUTO LOCK TRAY RESRCSAVE AUTO ENV FEED CLR WARN AUTO CONT TONER DENSITY 3 TONER LOW CONT o mma gt gp MEMORY RESET FACTORY DEFAULTS RESET ACTIVE 1 0 RESET ALL 1 0 PACING DTR DSR BAUD RATE 9600 DTR POLARITY HI RET MEDIUM press the Menu Key until the correct Menu is displayed Press the Item Key until the correct Item is displayed Press the Value Key until the correct Value is displayed Press the Select Key to input the Value An asterisk will be displayed next to the value Press the Go Key to put the print
19. between labels If labels with exposed areas are used arrange them on the carrier sheet the backing so that they cover the entire page with the exposed areas of the carrier sheet running lengthwise down the sheet Using label stock with spaces between labels often causes labels to peel off during the printing cycle causing serious jamming problems Label curl Labels must lie flat with no more than 0 5 in 13 mm of curl in any direction Poorly manufactured labels Do not use labels with wrinkles bubbles or other indications of delamination Label Guidelines Do not use labels that are separating from the backing sheet or that are wrinkled or damaged in any way Do not feed a sheet of labels through the printer more than once the label adhesive is designed for only one pass through the printer A 4 Media Specifications EN Caution EN Overhead Transparencies Overhead transparencies used in HP LaserJet 5 and 5M printers must be able to withstand the 392 F 200 C temperature encountered in the printer s fusing process Use only overhead transparencies recommended for use in laser printers such as HP or 3M overhead transparency film Ordering Transparencies To purchase transparency film consult your HP authorized dealer or see the HP Support pages at the front of this manual for more ordering information Transparency Guidelines To avoid transparency curl remove the transparency as it comes out
20. has been installed and configured To verify that the font or format you want is available print a font list see Checking Installed PCL Fonts earlier in this chapter Your software is selecting a substitute font for one that is not available in the printer see your software application manual for font selection Courier font is too dark Change the setting t in the Printing Menu See Printing Menu Chapter 3 for details Courier font is too light Change the cii RE setting to tAk in the Printing Menu See Printing Menu Chapter 3 for details Printer prints in wrong 1 Ensure that the personality printer language such as personality PostScript is installed in the printer see Chapter 5 PostScript Printing Check th item in the Job Menu if it is not set to AHTO then your software application may not be sending a command telling the printer to switch to that personality Control panel settings such as Software commands override control panel settings see tray selection or font selection Chapter 3 for information on how your software works with do not work or are ignored control panel settings EN Solving Printer Problems 7 31 Z SUJ9 qOJd 13 Uld BuiAjos Printer draws media from the Check the paper source option in your software wrong paper source application Ensure that the printer driver for your software application is correctly installed configured and capable of printer tray selection
21. of the printer and set it on a flat surface to cool To avoid transparencies sticking together remove any transparencies in the output bin before printing another transparency Media Specifications A 5 V suoneoyioedsg eIpaj Envelopes You can print many types of envelopes with your printer Some envelope styles perform better than others because their construction is better suited to laser printing Envelope Construction Envelope construction is very critical Envelope fold lines can very considerably not only between manufacturers but also within a box from the same manufacturer Successful printing on envelopes is very dependent upon the quality of the media Weight The weight of the envelope paper should not exceed 28 Ib 105 g m or jamming may result Construction Envelopes should lie flat with less than 0 25 in 6 mm curl Manufacture Make sure envelopes are not wrinkled nicked or otherwise damaged Sizes Use only envelopes within the following sizes Tray 1 Minimum 3 5 x 6 3 in 90 mm x 160 mm Maximum 8 5 x 14 0 in 216 mm x 356 mm Envelope Feeder Minimum 3 5 x 6 3 in 90 mm x 160 mm Maximum 7 0 x 10 0 in 178 mm x 254 mm Double Side Seam Envelopes Double side seam construction has vertical seams at both ends of the envelope rather than diagonal seams This style generally performed adequately in Hewlett Packard testing but may be more likely to wrinkle Envelopes
22. standard 2 2 switching 5 5 typeface list 7 14 PCL FONT LIST 3 8 PCL MEM 3 13 perforated paper A 2 personality memory allocation D 4 selection 5 10 switching 5 5 PERSONALTY 3 10 pickup roller part numbers 8 9 replacing 8 11 PITCH 3 8 point size B 4 ports resetting 3 16 7 10 PostScript 5 1 600 dpi printing 5 11 compatibility 5 2 Configuration Menu 5 11 Configuration Page 5 12 configuration printing 3 17 DOS drivers 5 2 error messages 5 7 HalftoneType 5 12 introduction 5 1 Job Menu 5 10 5 11 jobtimeout 5 11 language switching 5 11 memory 5 11 D 2 D 4 memory requirements 5 2 menu 3 9 5 7 5 10 Printing Menu 5 10 resolution 5 11 resolution and memory 5 2 SIMM installation D 6 switching 5 5 testing SIMM board D 10 timeout 5 11 troubleshooting 7 35 adjusting 6 4 checklist 7 16 cleaning the printer 8 5 draft mode 6 6 EconoMode 6 6 fine tuning 6 5 paper A 2 toner 8 4 print quality problems background shading 7 17 dropouts 7 16 improperly formed characters 7 18 toner smear 7 17 vertical fade 7 16 vertical line at edge of paper 7 18 vertical lines 7 17 vertical repetitive defects 7 18 PRINT SELF TEST 3 17 printer 8 5 accessories 1 5 acoustic emissions C 2 cleaning 8 5 8 6 downloading D 2 drivers 2 6 electrical specifications C 2 energy conservation 8 7 environmental specifications C 1 features LaserJet 5M 1 4 features LaserJet5 1 2 fine tuning 6 3 6 4 maintenance
23. Chapter 7 for more information This is the amount of memory now installed in your printer If the amount of memory has not increased since installing the SIMM it may not be installed correctly repeat installation procedure or the SIMM may be defective see Troubleshooting a SIMM Board on the following page Printer Memory D 9 PostScript SIMM Use these instructions to verify your PostScript SIMM installation 1 Plug in the power cord and turn the printer on 2 After warm up FEAE should appear in the control panel display If a printer message appears see Troubleshooting a SIMM Board next in this appendix 3 Press ES until F appears in the display If this message appears your printer recognizes that the PostScript language is installed does not appear check the SIMM installation 4 Press to exit menus Troubleshooting a SIMM Board Service Error Messages These messages can be generated when your printer is checking its internal memory For more information on the messages below see Chapter 7 Solving Printer Problems Ee ERR E This error indicates your printer identified a If x 0 the problem is in internal Read Only problem while checking memory Memory ROM If x 1 2 3 or 4 the problem is in SIMM slot 1 2 3 or 4 See the checking procedure for 62 x ERROR described on the next page The printer found a problem in its internal RAM Switch your printer
24. Duty cycle abuse see the following explanation Operating the printer from a mechanical switchbox without a designated surge protector Improper site preparation and maintenance Use of non HP toner cartridges see the following explanation SIMM memory boards or interface boards The use of non Hewlett Packard toner cartridges does not affect either the warranty or any maintenance contract purchased from HP However if an HP LaserJet printer failure or printer damage is found to be directly attributable to the use of any non HP product the repair will not be covered under the warranty or HP maintenance contract Hewlett Packard cannot recommend use of non HP cartridges either new or remanufactured because they are not HP products and HP cannot influence or control their quality Operation of the printer beyond the limit of its duty cycle printing more than the equivalent of 35 000 single sided pages per month shall be deemed printer abuse and all repairs thereafter will be billed on a time and materials basis If you are using a mechanical switchbox ensure that it is equipped with a surge protector Damage to your printer could occur from the use of unprotected mechanical switchboxes The warranty period begins either on the date of delivery or where the purchase price includes installation by Hewlett Packard on the date of installation F 2 Warranty and Software License EN Caution EN Warranty Limitations
25. G Go key 3 3 graphics draft mode 6 6 fine tuning 6 5 HalftoneType 5 12 print quality 6 3 6 4 6 6 grinding noise 7 33 8 14 H HalftoneType 5 12 handshaking 3 15 height C 2 help calling for G 1 support calls 7 1 Hewlett Packard offices G 1 G 4 HIGH SPEED 3 14 HP FontSmart 2 4 HP JetAdmin 2 5 HP JetPrint 2 4 HP LaserJet macintosh printer driver 2 8 HP LaserJet utility 2 9 HP UX 2 10 humidity C 2 I VO buffering D 5 buffering PostScript 5 3 buffering selection 3 13 reset 3 16 size selection 3 13 timeout 3 10 5 10 I O BUFFER 3 13 T O SIZE 3 13 IBM LAN Server 2 10 infrared pod 4 30 infrared serial port printing 4 30 Index 2 10 TIMEOUT 3 10 Item key 3 3 J JAM RECOVERY 3 9 PostScript 5 7 Japan VCCI Statement C 7 JetAdmin HP 2 5 jetprint HP 2 4 Job Cancel key 3 3 job menu 3 10 PostScript 5 10 5 11 jobtimeout PostScript 5 11 K keys control panel 3 2 3 3 L labels arrangement A 4 choosing A 4 curl A 4 printing 4 18 recommended 4 18 specifications A 4 LAN software 2 10 language control panel 7 26 language switching 1 2 5 5 PostScript 5 11 laser regulations C 7 safety C 7 LaserJet 5M GX Macintosh printer driver 2 8 LaserJet Utility 2 9 legal page 5 4 letterhead orientation 4 15 printing 4 13 liability statement F 3 license software F 5 life of toner cartridge 8 2 line draw characters B 3 loading envelopes 4 17 letterhead 4 15 tray 3 4 22 LOCK TRAY 3 11 locking out trays 3 1
26. I O Buffering to speed network printing See Memory Configuration Menu in Chapter 3 for information about changing this setting When you change the If Ei setting all downloaded resources will need to be downloaded again Printer Memory D 5 Mow J91ul4d a SIMM Board Installation The HP LaserJet 5 printer has four SIMM Single In line Memory Module slots The HP LaserJet 5M printer has three available SIMM slots the fourth is used for the PostScript SIMM Use the SIMM slots to install additional printer memory and printer languages such as the Adobe PostScript language For the HP LaserJet 5 printer you can add up to 64 MBytes of memory 4 MBytes are standard For the HP LaserJet 5M you can add up to 40 MBytes of memory 6 MBytes are standard Note Use only memory and PostScript language SIMMs designed for the HP LaserJet 5 and 5M printers Match the SIMM you are installing with part numbers in the table below Memory SIMM Part Numbers Compare the part number on the outside of the package to the part number in the table below If you did not purchase the correct SIMM contact your authorized Hewlett Packard dealer for the appropriate part C3130A 1 C3131A C3133A C3134A C3132A D 6 Printer Memory EN Installing SIMMs Caution SIMM boards can be damaged by small amounts of static electricity Wear an antistatic wrist strap or frequently touch the surface of the antistatic package or bare metal
27. If you are using an I O card see the manual for that device or contact your dealer If you are on a network contact your network administrator Make sure the printer is set at the same baud rate as the computer If you are using an I O interface other than the serial Bi Tronics parallel I O refer to the user s manual for that product See the amp 4 TE item under the Serial Menu in Chapter 3 Press to clear the error message Remove the page from the output bin and press The page containing the error will automatically be reprinted EN 41 3 UNEXPECTED This error most commonly occurs during one of PAPER SIZE the following situations 1 When the paper size knob on a 250 or 500 sheet universal tray does not match the installed paper size 2 If the tension adjustment knob on the optional Tray 3 has not been set 3 If the printer picks two sheets of paper at once 4 If you are trying to duplex a custom sized sheet from Tray 1 1 Ensure that the paper size knob is set for the installed paper size 2 Reset the paper tension adjustment see Chapter 4 3 Remove the page from the output bin and press The page containing the error will automatically be reprinted 4 Turn the duplex option off in the printer software CLOSE PRINTER The printer s top cover is not firmly closed or Make sure your toner cartridge is fully seated COVER your toner cartridge is not installed correctly and the
28. It is listed under its JetDirect Interface Name which appears on the self test page configuration plot Click on Printer at the top of the menu Click on Properties When the Property Pages appear click on the Security tab Select the Lock option under Control Panel Lock Click on the OK button NA BR WwW ASCII PJL Escape Sequence Password send this sequence to the printer from any ASCII editor Ec 12345X PJL JOB PJL DEFAULT PASSWORD numeric password 0 to 65535 QPJ LEOJ C 96 12345X CPLOCK to turn on or off assuming that a password has NOT been set send the following ASCII sequence to the printer Ec 12345X PJL JOB GPJL DEFAULT CPLOCK ON OFF QPJLEOJ C 12345X If a password HAS been set send the following ASCII sequence to the printer to turn CPLOCK on or off Ec 12345X PJL JOB PASSWORD numeric password PJL DEFAULT CPLOCK ON OFF QPJ LEOJ C 12345xX EN Note Caution WARNING EN Conventions This manual uses the following conventions Bold indicates emphasis or a minor heading Italic refers to a document title or is used for emphasis COMPUTER type indicates text visible on a computer screen 1T indicates text visible on the printer control panel display The cursive letter 2 is used in examples to distinguish the letter 1 from the numeral 1 one The character O is used in examples to distinguish the numeral 0 from the letter O DES UE indicates keys suc
29. J to stop printing Several pages may still print until the print buffer is clear Press to print page No action required Turn the printer off Hold down lt and I keys at the same time while turning printer back on the INITIALIZING The printer is performing initialization tasks No action required after being powered on Printer is off line and not able to receive data Press to return to on line status PLEASE WAIT This message is briefly displayed when the No action required printer is going off line or going into the menus lomwe POWERSAVE ON EN Printer is in PowerSave mode Press any key or print a job to take the printer out of PowerSave mode Solving Printer Problems 7 19 Z SUJ9 qOJd J9juld BuiAjos NG This message is displayed during the No action required Press GURATION formatting and printing of the configuration the test page printout NG DEMO Printing a Demonstration Page No action required NG FLASH This message is displayed while the flash No action required directory page is being formatted and printed NG FONT This message is displayed while the PCL or No action required PS FONT LIST is being formatted and printed PROCESSING JOB This message is displayed when the printer is No action required processing a print job A square will blink on the right side of the display panel READY The default message The printer is ready to No action required use
30. Media Input Options lll 4 4 Loading Tray 2 4 kk eee ok ak ee yo eo bs 4 6 Loading Tray D ag p a eon ee a ae De a 4 7 Printing Tasks 22e 4 8 Stopping a Print Job leen 4 8 Manually Feeding Pages aaua aaae 4 9 Reserving or Locking out Trays leen 4 10 Printing on Special Media lens 4 13 Printing Letterhead and Preprinted Forms 4 13 Printing Envelopes lee 4 16 Printing Labels and Transparencies 4 18 Printing with Optional Accessories 2 200 4 20 Printing from the 500 sheet Tray3 4 20 Printing with the Duplex Unit 2 Sided Printing 4 24 Printing with the Envelope Feeder 4 27 Printing with the Infrared Serial Port 4 30 5 PostScript Printing Inttoduction s a s a ne a A le ee ee a e a 5 1 Preparing for PostScript Printing 5 2 Using PostScript Printer Drivers 4 5 2 Printer Memory and PostScript Printing 5 3 Printing a Legal Page in PostScript 5 4 Switching Printer Languages Personalities 5 5 Control Panel Differences with PostScript 5 6 PostScript Menu lle 5 7 Menu Items Affected by PostScript 5 10 Printing a PostScript Configuration Page 5 11 PostScript Configuration Page 5 5 12 6 Adjusting Print Quality I
31. PRINTING CONFIGURATION PAGE 7 19 PRINTING DEMO PAGE 7 20 PRINTING FONT LIST 7 20 PROCESSING JOB 7 20 READY 7 20 REMOVE DUPLEX JAM 7 23 REMOVE PAPER JAM 7 23 REQUESTED LANGUAGE NOT AVAILABLE 7 21 RESETTING ACTIVE I O 7 20 RESETTING ALL I O 7 20 RESTORING FACTORY SETTINGS 7 20 TONER LOW 7 21 TRAY EMPTY 7 21 TRAY LOAD 7 23 WARMING UP 7 20 printing accessories 4 20 choosing a tray 4 3 custom sizes 4 2 duplex 4 24 envelopes 4 16 faster 7 30 8 7 D 5 from portable equipment 4 31 from two trays 4 12 labels 4 18 A 4 legal page 5 4 letterhead 4 13 overhead transparencies A 5 PCL typeface list 7 14 PostScript 5 1 preprinted forms 4 13 single sheets 4 9 software 2 1 special media 4 13 standard size paper 4 3 stopping 4 8 transparencies 4 18 tray 3 4 20 with optional accessories 4 20 with the infrared serial port 4 30 Printing Menu PostScript 5 10 printing menu items 3 6 printing software overview 2 1 2 10 programming B 2 font selection B 3 PRT PS ERRS PostScript error messages 5 7 PRT PSERRS 3 9 PS CONFIG PAGE 5 12 PS FONTS LIST 3 9 PS MEM 3 13 PT SIZE 3 8 purchasing paper A 2 PWRSAVE 3 6 Q queues stopping a print job 4 8 R radiation performance C 7 radio reception C 6 rcp 2 7 recycling toner cartridges 8 2 remote control panel 2 7 repair warranty F 3 reserving trays 4 10 reset communications 7 10 factory defaults 3 16 I O 3 16 memory 3 16 to factory defaults 7 10 resets menu 3 16 resetting
32. Shipping damage as a result of inadequate packaging is the customer s responsibility Use the original packing materials whenever possible Warranty and Software License F 3 4 9sua2r BIEMIJOS pue Ajueueiy Note Service After the Warranty Period For telephone assistance about using your printer past the one year warranty you have two choices You can call 900 555 1500 U S at 2 50 per minute Charges begin once a live service operator answers the call You can call 800 999 1148 U S at 25 00 per call VISA or MasterCard Outside the U S contact a service authorized HP dealer or an HP Customer Service Center to obtain service Prices are subject to change without notice Repacking Guidelines Remove and retain any SIMMs installed in your printer Remove and retain the toner cartridge Remove and retain the 500 sheet optional Tray 3 if installed Use the original shipping container and packing materials if possible Include print samples and 50 100 sheets of the paper or forms you are having trouble printing if possible If you have already disposed of your printer s packaging material Contact a local packaging and mailing service for the repackaging of your printer F 4 Warranty and Software License EN HP Software Product License IMPORTANT Please read this License carefully before using this Software The right to use this Software is granted only if the Customer agrees to the terms
33. a sus LZ ff z bs LA ss PA AE L gt Figure 1 5 Rear left side view A Rear access cover latch press down to release B Rear access cover C Serial number label D Power plug connector 1 10 About Your Printer D Serial port Serial Infrared port Bi Tronics parallel port Modular I O MIO slot EN Printing Software Overview Note EN Introduction This chapter introduces the software you received with your printer and briefly describes its features It also lists additional software you can obtain for your printer by contacting HP Distribution or your authorized HP dealer Your printer is packaged with the software you need to take full advantage of your printer s features in MS Windows some DOS environments and to connect your printer to a wide variety of networks The HP LaserJet 5M printer also comes with software you need to use your printer with the PostScript language for Macintosh and MS Windows environments If you have set up your printer correctly you have already installed the appropriate software for your printer and environment If you have not installed the software see the Getting Started Guide This chapter is divided into the following sections Software for MS Windows MS Windows Printer Drivers MS Windows Status Utilities Fonts Network Management Utilities HP JetAdmin Software for DOS DOS Printer Drivers e DOS Utilities
34. a setup or PostScript header file to the printer EN Solving Printer Problems 7 35 Z Sul9 qOJd Jejuud BuiAjos 7 36 Solving Printer Problems EN Maintaining and Adjusting the Printer Introduction Your printer requires minimum routine maintenance This chapter explains the following tasks Managing the Toner Cartridge Cleaning the Printer Saving Power with the PowerSave Feature User replaceable Parts EN Maintaining and Adjusting the Printer 8 1 Managing the Toner Cartridge Toner Cartridge Life The life of your toner cartridge depends on the amount of toner your print jobs require When you print text a toner cartridge lasts an average of 6 800 pages printed at 5 coverage a typical full page business letter is about 5 coverage This assumes that the print density setting is in the middle range set to 3 see Adjusting Print Density in Chapter 6 Using EconoMode can further extend toner cartridge life see EconoMode Printing in Chapter 6 Storing Installing and Recycling the Toner Cartridge Storing Do not remove the toner cartridge from its packaging until you are ready to use it The shelf life of a cartridge in an unopened package is approximately 2 1 2 years of storage the shelf life of a cartridge in an opened package is approximately six months Installing and Recycling To install a new toner cartridge follow the instructions in the Installation and Recycling Guide includ
35. and unplug the power cord 1 Open the printer top cover and remove the toner cartridge 2 With a dry lint free cloth wipe any residue off the paper access cover it has a green handle and the adjacent silver metal strip Caution Do not touch the transfer roller black sponge rubber roller shown in Figure 8 1 with your fingers Skin oils on the roller can cause print quality problems If toner gets on your clothes wipe it off with a dry cloth and wash your clothes in cold water Hot water sets toner into fabric 3 Wipe any dust or dirt off the paper feed guides with a dry lint free cloth WARNING Avoid touching the adjacent fusing area It may be hot 8 6 Maintaining and Adjusting the Printer EN Note EN Saving Power with the PowerSave Feature To reduce the amount of power it consumes your printer has a PowerSave feature PowerSave shuts down the fuser after the printer has been idle for a specified amount of time The PowerSave feature is both adjustable and optional You can set PowerSave to start after the printer has been idle 15 minutes 30 minutes 1 hour 2 hours or 3 hours or you can turn PowerSave GFF By default PowerSave is and the amount of idle time is set to 30 minutes When the printer is in PowerSave mode the printer control panel displays the message iH which will replace the message on the printer control panel Error messages override the PowerSave message When an er
36. board is installed correctly see Appendix D Replace the SIMM that caused the error lt will allow you to continue but the SIMM that caused the error will not be configured If the SIMM device has more than one bank of memory the good banks will be configured Press to resume operation Call your dealer or HP service representative Call your dealer or HP service representative EN 62 x SERVICE X 0 4 R CYCLE NTER R CYCLE NTER ERROR CYCLE POWER 68 NVRAM ERROR SETTINGS NOT SAVED 68 NVRAM FULL SETTINGS NOT SAVED 79 SERVICE XXXX 80 SERVICE XXXX 81 SERVICE XXX INCOMPATIBLE ENVELOPE FEEDER INSTALLED INCOMPATIBLE TRAY 3 INSTALLED EN The printer identified a problem while checking its memory X refers to the device the printer was checking when it encountered the error 0 Internal Memory 1 4 SIMM Slot The printer found a problem in its internal RAM memory The printer identified an internal service error The printer identified a RAM controller error The printer identified an interface hardware error The printer detected an error in the nonvolatile memory NVRAM The printer s nonvolatile memory NVRAM is full The firmware has detected an unrecoverable error The numbers following the error indicate the specific kind of error The printer detected a problem in the MIO card The numbers following the error message indicate the specific
37. download all the fonts you want to use in your selected personality 6 Print a self test see Chapter 8 The amount of memory used by the fonts is listed next to the personality Round up this figure to the nearest 100 KBytes For example if 475 KBytes are shown as used for the personality 500 KBytes should be reserved 5 MENU appears Continued on the following page D 4 Printer Memory EN Note Note EN 8 10 Press until ei FS E or appears then press E _ until the number you determined in Step 6 appears Press to save your selection An asterisk appears next to your selection in the display Press to exit menus Repeat Step 5 You must download all fonts again because all downloaded resources are deleted when you change the Resource Saving setting The downloaded fonts remain in memory until you change Resource Saving or I O Buffering settings or turn the printer off How I O Buffering Improves Performance The printer s I O Buffer holds a print job in progress freeing up computer memory This allows the user to continue operating the computer without waiting for the print job to finish When additional memory is added to the printer 100 KBytes are automatically reserved for the I O Buffer for each MByte of memory added In most cases it is to your advantage to let the printer automatically reserve memory for I O Buffering Network administrators might want to increase
38. has not been removed see the Getting Started Guide or the installation guide that came with your toner cartridge Garbled pages print Ensure that your software application is configured for there are overprints or the correct printer a portion of a page prints Replace the printer interface I O cable with a cable you know works to see if the cable is bad Your parallel printer cable quality may be bad Use a high quality cable see Chapter 1 for an HP cable part number Data is missing but there are Check your software application to be sure the print no printer messages file contains no errors Your parallel printer cable may be bad Use a high quality cable see Chapter 1 for an HP printer cable part number Printing stops in the middle of 1 Check to see if the T key was pushed the job Check the control panel for an error message If you are on a network make sure your computer is correctly configured or there is not a network problem see your network administrator Check that your line voltage is steady and within printer specifications see Appendix C 7 30 Solving Printer Problems EN Printer does not recognize fonts tray selection other printer languages PostScript etc or similar requests Printer prints some wrong The font is not present in the printer and must be fonts or formats downloaded by your software application Check your software program to ensure the correct printer driver
39. in Chapter 8 for readjusting the roller Duplex option problems General operation problems For general operation tasks see Printing with the Duplex Unit in Chapter 4 You must have the optional duplex unit installed to do two sided printing with the HP LaserJet 5 5M printers Paper jams See Clearing Paper Jams earlier in this chapter EN Solving Printer Problems 7 33 Z SUJ9 qOJd Jojuld BuiAjos Envelope Feeder option problems General operation problems See the manual that came with your Envelope Feeder option Paper jams and envelope See Clearing Paper Jams earlier in this chapter feeding problems Ensure envelopes meet the specifications in Chapter 4 Printing and in Appendix A Media Specifications Ensure there is no media in Tray 1 if there is paper in the Tray 1 the printer will draw from there first Printer does not recognize Ensure the Envelope Feeder is firmly seated then the Envelope Feeder Switch the printer off then on again If the printer still does not recognize the Envelope Feeder contact your dealer or authorized HP service provider Verify that you are using an Envelope Feeder for the HP LaserJet 5 5M printers the feeder for the HP LaserJet 4 AM printers will not work 7 34 Solving Printer Problems EN PostScript Troubleshooting The items below are PostScript language specific and may occur where several printer languages are used and in shared printer env
40. is ready When it is set to L pin 48 is low when the printer is ready Indicates factory default EN Using the Printer Control Panel 3 15 jeued e 10u09 eu Puis Resets Menu Reset options are available through the Resets Menu Use the Resets Menu option with caution Note You can lose buffered page data or printer configuration data when you select these options You should only use it in the following circumstances You want to restore the default printer settings Communication between the printer and computer is interrupted You are using both the serial and parallel I O ports and one of the ports is having problems See Figure 3 2 item for the location of the Resets Menu on the Menu Map Table 3 12 Resets Menu Items Menu Printer Explanation Selection Response MEMORY RESET Press to perform a FE This will clear the printer buffer and make the printer control panel defaults current Press to perform a FACTORY DEFAULT This restores most of the printer s armen default settings as it performs a simple reset Items in the Config Memory Configuration Parallel and Serial Menus are notreset HE T clears only the active input buffer RESET ACTIVE 45 ACTIN Press to perform an RESET ACTIVE 1 0 This clears the input and VO output buffers for the active I O only and performs a simple reset RESET ALL I O Li Press to perform an RESET ALL 1 0 This clears the input and output buffers for all
41. is still in the printer buffer this does not work press to clear the buffer Last page did not print Press to print the page stored in the printer buffer some older software programs do not automatically send an end of job or page eject command Job did not print Set the item in the Job Menu to see Chapter 3 If it is set to Pci or P and a PostScript or PCL job is sent the printer will not accept the print job and no error message will appear 7 28 Solving Printer Problems EN Computer network or I O port problems Printer interface problems Computer software problem Software is selecting the wrong port There is a printer port problem Network or shared printer problems Computer displays messages such as Write Fault Error Writing Device LPTn Abort Retry Ignore EN Run a self test to verify that the interface configurations shown on the printout match those on your host computer see self test section earlier in this chapter Check that your computer is working correctly by printing from a software application you know works You can also try printing a plain MS DOS file for example C dir gt prn to see if the problem is with your software application or printer driver Check your software application to be sure the print job is being sent to the correct port LPT1 for example Check that your computer s port is configured and working properly One way to che
42. l Os and performs a simple reset Note The printer control panel resets will clear all memory in the printer while the 5 551 key only clears the current job 3 16 Using the Printer Control Panel EN Test Menu Test Menu items can be selected only from the printer control panel You cannot change or override them from your software application See Chapter 5 PostScript Printing for additional information See Figure 3 2 item J for the location of the Test Menu on the Menu Map Table 3 13 Test Menu Items PRINT SELF TEST l played press to print a self test The printer will display I SE See Understanding the Self Test Printout in Chapter 7 PRINT LJ5 DEMO PRINT LIS DEMO is displayed press E to begin printing The display will scroll the iG FASE while the page is being configured and printed PRIN t FIG is displayed press to print a PostScript configuration page The display will scroll the message FRIHTIHG C i and example of the PostScript configuration page R PRINT LJ5M DEMO When Fr s displayed press to begin printing The display will scroll the message FRIH 2 FRAGE while the page is being configured and printed PRINT FLASH PAGE When FF LASH FAGE is displayed press to begin printing The display will scroll the i PAGE while the page is being printed CONT SELF TEST HT SEL EES to begin printing a series of PCL Configuration Pages The display will continue to scroll th
43. m from Tray 1 or 28 Ib 105 g m from the Tray 2 misfeeds stacking problems paper jams poor toner fusing poor print quality and excessive mechanical wear can result If you have the duplex option or the 500 sheet Tray 3 do not use paper heavier than 24 Ib 90 g m Paper Guidelines Follow these guidelines to avoid paper jams poor print quality or damage to your printer Do not use paper that is very rough very smooth or embossed Such paper may cause feeding or print quality problems and rough papers may have poor toner adhesion Do not use paper with cutouts or perforations Do not use letterhead papers that are printed with low temperature inks such as those used in some types of thermography The printer uses heat and pressure to fuse toner to the page Make sure that any colored papers or preprinted forms use inks that are compatible with this fusing temperature 392 F 200 C for 0 1 second Keep paper stored in its moisture proof wrapping to prevent changes in moisture content which may cause poor print quality jamming and curl To prevent feeding problems avoid paper with ragged cut edges Use long grain paper to prevent feeding problems and minimize curl A 2 Media Specifications EN Table A 1 Media Size Specifications Minimum 3 5 x 6 3 in Single sided printing Approximately 100 90 x 160 mm 16 to 36 Ib r sheets of 20 Ib 75 1 2 Maximum 8 5x 14 in Sp Io fus qum BUR paper 216 x 3
44. of this License If you do not agree to the terms of this License you may return the unused software for a retund HOWEVER USE OF THIS SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS In return for the payment of the applicable one time license fee s HP grants you a license to use one copy of the Software subject to the following terms and conditions No title or ownership of the Software is conferred with this license 1 2 10 EN The Software may be used on one HP LaserJet printer The Software may not be copied except for archival purposes or for backup error identification or replacement of defective media All authorized copies must bear the copyright notice on or in the original The Software may not be disassembled decompiled decrypted or reverse engineered unless HP s prior written consent is either obtained or not required by law Upon request the user will provide HP with reasonably detailed information regarding any disassembly decompilation decryption or reverse engineering Any third party supplier of the Software is a third party beneficiary of this License and may protect its rights in the Software against violations of this License HP reserves the right to terminate this License upon breach In the event of termination at HP s election all copies of the Software must be returned to HP or destroyed This License and the Software product may be transferred to a third party provided the
45. the Printer 8 13 8 eu Dunsnipy pue BururejureJy Optional Tray 3 Pickup Roller 8 14 Maintaining and Adjusting the Printer Before you begin these steps switch the printer off and unplug the power cord 1 Remove both Tray 2 and Tray 3 from the printer Caution The printer is heavy Use two people to lift it 2 Lift the the printer from the Tray 3 Assembly 3 Pinch the retaining clip on the right end of the roller with your right hand while sliding the roller off the shaft with your left hand discard the used roller 4 Slip the new roller onto the shaft and rotate it until properly aligned Slide the roller to the left until it clicks into place The inset on illustration 4 shows the correct orientation of the roller Note If the roller is not installed correctly it will make a grinding noise during printer warm up If this happens reinstall the roller 5 Align the printer over the pins A and connector B on the Tray 3 Assembly and set the printer on the assembly Replace Tray 2 and Tray 3 Plug in the power cord and switch the printer on If there are problems check the installation instructions that came with the Tray 3 Assembly EN Media Specifications Note Caution EN Introduction You can use a variety of paper and other print media successfully with the HP LaserJet 5 5M printer using the guidelines in this appendix Media that does not meet these guidelines may increase
46. the incidence of paper jams cause premature wear to the printer and contribute to repair costs Before purchasing any media or specialized forms in quantity make sure it meets the media requirements specified in the HP LaserJet Printer Family Paper Specification Guide HP part number 5961 0920 You may want to order this guide for your purchasing agent Hewlett Packard neither warrants nor recommends the use of a particular brand of print media Media properties are subject to change by the manufacturer and HP has no control over these changes It is possible that paper could meet all of the guidelines in this appendix and still not print satisfactorily This might be due to improper handling unacceptable temperature and humidity levels in the room or other variables over which Hewlett Packard has no control We recommend testing any paper before buying it in large quantities Using media outside these specifications may cause problems requiring service This service is not covered by the Hewlett Packard warranty or service agreements Media Specifications A 1 Paper and Preprinted Forms For best results use conventional 20 Ib 75 g m xerographic paper Make sure the paper is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids and curled or bent edges Heavy Paper Stock See the specific requirements given in Chapter 4 for each paper tray Do not use paper heavier than 36 Ib 135 g
47. the printer 7 10 RESOLUTION 3 10 changing 6 2 PostScript 5 11 Resolution Enhancement technology 6 3 6 5 adjusting 6 4 6 5 illustrated 6 5 Resource Saving D 2 PostScript 5 3 5 11 setting D 4 RESRCSAVE 3 13 restore default settings 3 16 RET 3 7 See Resolution Enhancement technology ROBUST XON 3 15 S safety Finland statement C 8 information C 7 sales offices G 1 G 4 saving selections control panel 3 4 scalable typefaces 7 14 screen fonts 2 5 PostScript 2 8 security EN Select key 3 3 selecting paper 4 2 self test 7 11 continuous 7 11 printing 3 17 7 11 separation pad replacing 8 10 serial cables and adapter E 2 serial communication E 1 serial menu 3 15 serial number label 1 9 serial pin out information E 1 E 4 service repacking guidelines F 3 warranty F 3 service messages 7 24 service offices G 1 G 4 setup strings B 2 B 4 font selection B 3 SIMM installation D 6 part numbers D 6 service error messages D 10 troubleshooting D 10 SIMM testing memory installation D 9 testing PostScript board D 10 validation error messages D 11 single sheet printing 4 9 SIZE 1 3 11 slides printing 4 18 recommended 4 18 specifications A 5 software DOS 2 6 DOS drivers 2 6 introduction 2 1 LaserJet Utility 2 9 license F 5 Lotus 1 2 3 2 6 Macintosh 2 8 optional 2 9 optional networking 2 10 Status Window 2 3 Windows 2 2 WordPerfect 2 6 software overview 2 1 2 10 solaris 2 10 sound C 2 SOURCE 3 8 standa
48. third party agrees to all the terms of this License and that no copies of the Software are retained by the transferring party Use duplication or disclosure by the U S Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause on DFARS 252 227 7013 Hewlett Packard Company 3000 Hanover Street Palo Alto CA 94304 U S A Rights for non DOD U S Government Departments and Agencies are as set forth in FAR 52 227 19 c 1 2 No title or ownership of the Software is conferred with this License The Software may not be exported in violation of U S Export Administration regulations You are expressly notified that Adobe Systems Incorporated a California corporation located at 1585 Charleston Road Mountain View California 94039 7900 Adobe is a third party beneficiary to this License Warranty and Software License F 5 4 su 3 17 BIEMIJOS pue Ajueueiy F 6 Warranty and Software License EN Sales and Service Offices Calling for Help To locate HP Authorized Dealers go to http www hp com support EN Sales and Service Offices G 1 G 2 Sales and Service Offices EN Index 500 sheet Tray 3 printing 4 20 troubleshooting 7 33 A accessories 1 5 printing 4 20 accessories and options 1 5 acoustic emissions C 2 ACTIVE I O RESET 3 16 adhesive labels A 4 ADV FNCTNS 3 14 ALL I O RESET 3 16 antistatic teeth cleaning 8 6 location 8 5
49. type of error The printer detected a problem An HP LaserJet 4 Envelope Feeder has been installed This option will not work on HP LaserJet 5 5M printers An HP LaserJet 4 lower cassette has been installed This option will not work on HP LaserJet 5 5M printers If the printer contains a SIMM memory board switch the printer off Verify that the SIMM board is installed correctly see Appendix D and switch the printer back on If the error is still present switch the printer off and remove the SIMM board Switch the printer back on If the error message does not appear the problem is on the SIMM board See Appendix D for more information If this error appears switch the printer off and then back on If the error continues call your dealer or HP service representative If this error appears switch the printer off and then back on If the error continues call your dealer or HP service representative If this error appears switch the printer off and then back on If the error continues call your dealer or HP service representative If this error appears switch the printer off and then back on If the error continues call your dealer or HP service representative Press then check your control panel settings for changes print a self test Press If you switch the printer off then on you may lose settings to check settings print a self test If the error reappears call your dealer or HP service rep
50. with Adhesive Strips or Flaps Envelopes with a peel off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure of the fusing rollers in the printer The extra flaps and strips may result in wrinkling or creasing and may cause jamming A 6 Media Specifications EN Caution Note EN Never use envelopes with clasps snaps windows coated linings self stick adhesives or other synthetic materials These items can severely damage your printer Never try to print on both sides of an envelope Jamming and printer damage can result Before you load envelopes in Tray 1 check to make sure they are regular in shape and undamaged Also check to see that the envelopes are not stuck together Envelope Storage Proper storage of envelopes helps contribute to quality printing Envelopes should be stored in an air tight container protecting the envelopes from moisture Envelopes should be kept flat when being stored Loose envelopes may trap air inside This could create an air bubble which would wrinkle the envelope during printing Envelope Margins The following table gives typical address margins for a Commercial 10 or DL envelope For envelopes of other sizes adjust the margin settings as desired Type of Address Top Margin Left Margin Return Address 0 6 in 15 mm 0 6 in 15 mm Delivery Address 2in 51 mm 3 5 in 89 mm For best print quality pos
51. 1 4 10 Lotus 1 2 3 2 6 B 3 B 4 setup strings B 4 LOW TONER 3 12 M Macintosh notes 3 1 printer drivers 2 8 software 2 8 macros downloading D 2 maintenance 8 1 MANUAL FEED 3 7 4 9 media envelopes A 6 labels A 4 loading 4 4 paper A 2 papers to avoid A 2 special 4 13 specifications A 1 transparencies A 5 media inputs optional 4 5 memory adding D 6 allocation D 2 D 4 duplex 5 3 flash SIMM D 2 how it works D 2 I O buffering 5 3 management D 4 D 5 PostScript 5 3 5 11 PostScript recommendations 5 2 required 5 3 Resource Saving 5 3 service error messages D 10 SIMM installation D 6 standard printer D 1 testing SIMM installation D 9 memory configuration menu 3 13 PostScript 5 11 MEMORY RESET 3 16 menu configuration 3 11 control panel 3 4 job 3 10 map 3 5 memory configuration 3 13 parallel 3 14 PostScript 3 9 printing 3 6 resets 3 16 selections 3 4 serial 3 15 test 3 17 Menu key 3 3 Menus PostScript 5 7 5 10 5 12 messages control panel 7 19 error 7 22 printer 7 19 service 7 24 status 7 19 warning 7 21 Microsoft LAN Manager 2 10 model numbers C 9 MP Tray pickup roller 8 9 replacing roller 8 10 separation pad 8 9 EN N paper jams network managment utilites 2 5 clearing 7 2 7 9 Typeface List 5 8 typefaces 5 8 networking duplex unit 7 8 waittimeout 5 11 optional software 2 10 fusing assembly 7 5 Windows driver 5 2 networks locations 7 3 Po
52. 14 ABCDEabcde012345 0082 ABCDEabede012345 2 ABCDEabcde012345 ABCDEabcde012345 ABCDEabede012345 ABCDEabede012345 ABXAEay86012345 e961 V ABCDEabcde012345 1 ABCDEabcde012345 081 ABCDEabcde012345 008 ABCDEabede012345 ABODEabcde012345 Wil Zelt G Od duiu co oo V v XRG m S FRE PostScript is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions Helvetica Palatino and Times ara registered trademarks of Linotype Hell AG and or its subsidiaries ITC Avant Garde Gothic ITC Bockman ITO Zapf Chancery and ITC Zapf Dingbats are registered trademarks of Intemationa Typetace Corporation PostScript Printing 5 9 G und Bur 1d119S S0q Menu Items Affected by PostScript Most PostScript menu items are similar to those for the PCL mode Those that are different are listed in the following tables For menu items common to PostScript and PCL see Chapter 3 Using the Printer Control Panel Table 5 3 Printing Menu Differences Explanation These settings are ignored because of the way PostScript formats pages ORIENTATION FORM Table 5 4 Job Menu Differences RESOLUTION If your PostScript printer driver cannot select 600 dpi you can select 600 dpi resolution from the printer s control panel Note that a file set for 300 dpi overrides the 600 dpi control panel setting for that file
53. 56 mm Paper Letter 8 1 2x 11 in Duplex 2 sided 216 x 279 mm printing 16 to 24 Ib Paper Legal 8 1 2 x 14 in 60 to 90 g m 216 x 356 mm Paper Executive 7 25 x 10 5 in 191 x 267 mm Paper A4 8 27 x 11 69 in 210 x 297 mm Paper A5 5 83 x 8 27 in 148 x 210 mm Transparencies Letter A4 0 0039 in to 0 0045 in 8 mm stack height thick 0 009 to 0 114 mm Labels Letter A4 0 005 in to 0 007 in 8 mm stack height thick 0 127 to 0 178 mm see Printing Envelopes in Chapter 4 up to 10 Paper Letter 8 1 2x 11 in Single sided printing Approximately 250 110v 216 x 279 mm 16 to 28 Ib sheets of 20 Ib 75 60 to 105 g m g m paper 220v 210 x 297 mm Duplex 2 sided Paper Legal 8 1 2x 14 in printing optional 216 x 356 mm 16to24lb 60 to 90 g m Paper Executive 7 25 x 10 5 in Note A5 paper is supported from Tray 1 only EN Media Specifications A 3 V eIpew suoneoyioedsg Adhesive Labels Use only labels recommended for use in laser printers To purchase labels consult your HP authorized dealer or see the HP Support pages at the front of this manual for more information Label Construction When selecting labels consider the quality of each component Adhesives The adhesive material should be stable at the 392 F 200 C temperatures encountered in the printer s fusing process None of the adhesive should be exposed between the labels Label arrangement It is best to use labels with no exposed areas
54. 8 1 memory D 1 messages 7 19 model numbers C 9 parts 1 8 PCL commands B 1 power consumption C 2 print density 6 3 print quality 6 3 6 5 repacking F 3 resolution 6 2 Index 3 safety information C 7 testing quality 6 4 printer commands font selection B 3 printer drivers DOS 2 6 Macintosh 2 8 MS Windows 2 2 optional 2 9 printer messages 20 INSUFFICIENT MEMORY 7 22 21 PAGE TOO COMPLEX 7 22 22 HP MIO ERROR 7 22 22 PARALLEL IO ERROR 7 22 22 SERIAL IO ERROR 7 22 40 BAD SERIAL DATA FORMAT 7 22 40 HP MIO ERROR 7 22 41 ERROR 7 22 41 3 UNEXPECTED PAPER SIZE 7 23 50 FUSER ERROR 7 24 51 PRINTER ERROR 7 24 52 PRINTER ERROR 7 24 53 ERROR 7 24 55 PRINTER ERROR 7 24 57 MOTOR FAILURE 7 24 58 FAN MOTOR FAILURE 7 24 62 SERVICE 7 25 63 NEEDS SERVICE 7 25 64 PRINTER ERROR 7 25 65 PRINTER ERROR 7 25 67 PRINTER ERROR 7 25 68 NVRAM ERROR 7 25 68 NVRAM FULL 7 25 79 SERVICE 7 25 80 SERVICE 7 25 81 SERVICE 7 25 CLEARING MEMORY 7 19 CLOSE PRINTER COVER 7 23 CONTINUOUS 7 19 DATA RECEIVED 7 19 ENGINE TEST 7 19 FACTORY DEFAULTS BEING RESTORED 7 19 INCOMPATIBLE ENVELOPE FEEDER INSTALLED 7 25 INCOMPATIBLE TRAY 3 INSTALLED 7 25 NITIALIZING 7 19 INSTALL TONER CARTRIDGE 7 23 INSTALL TRAY 2 7 23 NSUFFICIENT MEMORY 7 21 LOAD ENVELOPE SIZE 7 23 Index 4 MANUALLY FEED 7 23 MEMORY FULL DATA LOST 7 21 MEMORY LOW 7 21 MEMORY SETTINGS CHANGED 7 21 OFFLINE 7 19 PLEASE WAIT 7 19 POWERSAVE ON 7 19
55. A4 Tray 3 assembly Includes a base unit and an adjustable 500 C3921A universal sheet tray for legal letter executive and A4 Tray 3 replacement 500 sheet tray legal letter executive A4 C3923A legal universal Envelope Feeder 75 envelope power feeder C3927A Supports Commercial 10 794 Monarch DL C5 and B5 envelope sizes Duplex Unit The Duplex Unit allows you to automatically print C3920A on both sides of a page Cable and Interface Accessories 3 Meter IEEE 1284 cable C2951A IrDA compliant portable device Bene mmm 1 6 About Your Printer EN Opin Description or Use Part Number Modular I O and Network Cards HP JetDirect Multi protocol Network Card with Ethernet IEEE802 3 10Base T HP JetDirect Multi protocol Network Card with LocalTalk and Ethernet IEEE802 3 10Base T BNC and DN8 HP JetDirect Multi protocol Network Card with Token Ring DB9 and RJ45 UNIX Interface Software HP JetDirect interface software for HP UX J2374C Systems HP JetDirect interface software for SunOS and J2375C Solaris UNIX systems Memory SIMMs You can install up to 64 MBytes of additional 1 MByte C3130A memory in the HP LaserJet 5 and up to 48 2 MByte C3131A MBytes in the HP LaserJet 5M 4 MByte C3132A 8 MByte C3133A 16 MByte C3146A Flash SIMM Additional non volatile RAM 2 MByte C3930A 4 MByte C3931A Adobe PostScript Level 2 printer You can add the Adobe Level 2 PostScript C3918A langu
56. Assembly lees 8 13 Optional Tray 3 Pickup Roller less 8 14 Media Specifications Introduction een A 1 Paper and Preprinted Forms 2200 A 2 Adhesive Labels sou d waea lees A 4 Overhead Transparencies suo oora nra tep ee ee ee A 5 Envelopes e zu 444 cand bit Y E Y eese owes A 6 Common PCL Printer Commands PCL Printer Commands Escape Sequences B 1 Specifications amp Regulatory Information Location Requirements eee C 1 Printer Specifications llle C 2 Regulatory Information 000 C 6 Printer Memory Determining Needed Printer Memory l l D 1 How Your Printer Uses Memory lll lesen D 2 SIMM Board Installation llle D 6 Serial Pin out and Cabling Configuration Serial Communication lle E 1 Warranty and Software License Limited Warranty een F 1 Service During the Warranty Period F 3 Service After the Warranty Period 0 F 4 Repacking Guidelines 2 llle F 4 HP Software Product License 2 000 F 5 Sales and Service Offices Calling for Help lt a eee ee A ee G 1 EN About Your Printer Figure 1 1 EN Introduction This chapter introduces the features of the HP LaserJet 5 and 5M printers and provides illustrations of key printer parts Introducing the HP LaserJet 5 5M printer This chapter is di
57. BER v0s3b4113T esc t lt esc gt s 1p E v1s0b4113T lt ese gt lt esc gt s 1p REA v1s3b4112T esc t lt esc gt s1p EEA v1s0b4116T sesc gt esc sp EES v4s3b4 140T esc lt esc gt s 1p BEES v0s0bA 148T esc esc s1p BIB v0s3b4 148T esc esc Cs 1 p EES v15054148T esc esc s 1p BEES v1s3b4148T esc esc sp RREN v4s0b4 148T esc esc sip BIB 45304 148T lt esc gt lt esc gt s1p BEI v5s0b4 148T esc esc s p EI v5sZb4148T esc C 1 esc s 1p E v0sOb4168T esc lt esc gt s1p EE v0s3b4 168T lt ese gt esc sip ES v1s0b4168T esc esc s1p ER vosOb4197T lt esc gt esc Cep REM v0s3b4197T lt ese gt _ lt esc gt s1p EEA v1s0b4197T esc esc stp EE v1s3b4197T esc esc sp HERES v0s0b4297T xesc E lt esc gt s1p BEM v0s 1b4362T esc lt esc gt s1p ESRB v0s4b4362T Solving Printer Problems Kz HEWLETT PACKARD INTERNAL 0 INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL 7 15 Z
58. C 7 uorneunoju Aa0je jnBaH Laser Statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 5 5M laserkirjoitin on k ytt j n kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasers teen p syn laitteen ulkopuolelle Kirjoittimen on hyv ksynyt Suomessa laserturvallisuuden osalta S hk tarkastuskeskus Laitteen turvallisuusluokka on m ritetty valtioneuvoston p t ksen N o 472 1985 ja standardin EN 60825 1991 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet 5 5M kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m lle lasers teilylle laitteen ollessa toim
59. CLR WARN cl EH stands for clearable warnings This setting determines how long a clearable warning will be displayed on the printer control panel When set to iH the warning is displayed until the key is pushed If set to 108 the warning will be displayed until the end of the print job in which it was generated AUTO CONT OFF The auto continue function determines how the printer reacts to data and ON printer errors When auto continue is set to OFF the printer displays an error message and goes off line until you press 7 When auto continue is set to iH the printer displays a message and goes off line for about 10 seconds then comes back on line If your printer is part of a network or remote spooling system set auto continue to GH TONER DENSITY 1 Determines the relative darkness of print on the paper To make print 2 darker choose a higher number to make it lighter choose a lower 3 number See Fine Tuning Print Quality in Chapter 6 4 5 TONER LOW CONT The Ti 4 message will first appear when the printer is almost out of STOP toner about 100 to 300 sheets can still be printed ER LOW is set to CONT the printer will remain on line and continue to niat while the message is displayed If TOMER LOW is set to STOP the printer will go off line and wait for further action See Clearing the TONER LOW Message in Chapter 8 Indicates factory default 3 12 Using the Printer Control Panel EN Table 3 9 Memor
60. Control Panels that are stored there Menu refers to a key on the printer control panel and to the menus of items available on the printer control panel not the pull down or pop up menus that are part of your Macintosh user interface PostScript Printing 5 1 Preparing for PostScript Printing This chapter assumes a PostScript language SIMM is installed in your printer see Appendix D Printer Memory Your PostScript language SIMM contains genuine PostScript Level 2 software from Adobe It is backward compatible with earlier versions of PostScript software Additional requirements for PostScript printing A PostScript printer driver Sufficient printer memory printing 600 dpi and duplex printing requires more memory in PostScript than in PCL Using PostScript Printer Drivers PostScript Printer Drivers for MS Windows To make full use of the printer features in MS Windows you must use the PostScript printer driver that came with the printer or your PostScript SIMM For the latest driver installation and setup instructions as well as an additional explanation of PostScript driver features see the readme file on the PostScript disk PostScript Printer Drivers for DOS UNIX Applications For DOS UNIX applications you must select a PostScript language printer driver from within your software application If your software does not offer a PostScript language printer driver selection it may not support PostScript
61. DL 220V printers Monarc B WIDE A4 The Wide A4 setting changes the number of characters that may be printed on a single line of A4 paper For example when set to Hi 78 10 pitch characters will be printed on one line When set to Ez 80 10 pitch characters will be printed COURIER REGULAR When set to z the internal courier font is the same font DARK used in the LaserJet series 4 printers When set to CARE the internal courier font is the same as the LaserJet series 3 printers Both fonts are not available at the same time ORIENTATION P F stands for portrait vertical and L stands for landscape L horizontal orientation of type on the page Indicates factory default 3 6 Using the Printer Control Panel EN Table 3 2 Printing Menu Items continued FORM 60 110V printers Sets vertical spacing from 5 to 128 lines for default paper size 5 to 128 LINES 64 220V printers Press once to change setting by increments of 1 or hold down to scroll by increments of 10 MANUAL FEED Available only through Tray 1 When Manual Feed is amp and Tray 1 is empty the printer goes off line when it receives a print job and displays LY FEED media size See Manually Feeding Pages in Chapter 4 RET OFF RET stands for Resolution Enhancement technology It LIGHT refines the print quality of characters and graphics by MEDIUM smoothing the fine gradations along the angles and curves of DARK the printed image See
62. FIRST is not recommended for networked shared environments When set to CASSETTE Tray 1 no longer operates as a universal tray A paper size must be assigned to Tray 1 using the ioption the next Item in the Configuration Menu when TRE 1 allows Tray 1 to be used as a reserved tray When Tray 1 is setasa cassette Tray 2 becomes the new default paper source This menu item only appears if from the default FIRZT setting to c media in Tray 1 priority has been changed ETTE This item sets the size of You can lock out a tray or a combination of trays so the printer will not draw paper from it See Reserving or Locking out Trays in Chapter 4 Lock out options depend on how Tray 1 is configured and whether an optional Tray 3 is installed When Tray 1 is set to FIFST and no other tray is installed no paper sources are available to be locked out All possible options and their definitions are as follows No trays locked out Tray 1 is locked out Tray 2 is locked out Tray 3 is locked out Only Tray 3 is available Only Tray 2 is available Only Tray 1 is available This menu item only appears if the optional envelope feeder is installed in the printer It is necessary to designate the envelope size through the printer control panel since the envelope feeder cannot automatically sense the size of the envelope Using the Printer Control Panel 3 11 jeued e 10u09 eu Puis Table 3 8 Configuration Menu Items continued
63. HEWLETT PACKARD UJ d A bb g E HP LaserJet 5 and 5M s Manual Printer User HP LaserJet 5 and 5M Printers User s Manual Copyright Hewlett Packard Company 1996 All Rights Reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Publication number C3916 90901 First edition April 1996 Second edition May 1996 Hewlett Packard Company 11311 Chinden Boulevard Boise Idaho 83714 Warranty The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material Trademark Credits Adobe PostScript and the PostScript Logo are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions Arial Times New Roman and Monotype are registered trademarks of the Monotype Corporation CompuServe is a U S trademark of CompuServe Inc Helvetica and Univers are trademarks of Linotype AG and or its subsidiaries in the U S and other countries Macintosh computer is a product of Apple Computer In
64. OFF then ON to clear the memory error If the message reappears call your authorized HP dealer or service representative D 10 Printer Memory EN Checking Procedure To check memory for the message follow the procedure below 1 Switch the printer off then back on data will be lost 2 Ifthe error message appears again switch your printer off and verify that the SIMM board is installed correctly then switch your printer on 3 Ifthe error message appears again switch printer off remove the SIMM board s or cartridge then switch printer back on 4 If the error message appears again the problem is in printer memory If the error message does not appear the problem is in SIMM memory Call your HP service representative Mowe J91Uul4d a Validation Error Messages Validation error messages appear when a SIMM fails to be initialized when the printer is turned on This error is in the format 5 i X Hardware Type Y Hardware Device ZZ Error Number Internal Memory SIMM Slot 1 SIMM Slot 2 SIMM Slot 3 4 SIMM Slot 4 Unsupported memory Unrecognized memory Unsupported memory size Failed RAM test Exceeded maximum RAM size Exceeded maximum ROM size Invalid SIMM speed SIMM reporting information incorrectly SIMM RAM parity error SIMM address conflict ROM out of bounds Could not make temporary mapping 0 T 2 3 4 b 6 T Although these errors can be ignored the SIMM tha
65. Software for Macintosh Macintosh Printer Drivers Bitmapped Screen Fonts HP LaserJet Utility Optional Software Optional Printer Drivers Available Optional Networking Software Available Printing Software Overview 2 1 Note Software for MS Windows Your printer comes with the HP LaserJet 5 5M Printing System for Microsoft Windows If you have set up your printer correctly you have already used the auto installation setup program to load the following MS Windows Printer Drivers Status Utilities Fonts Network Management Utilities MS Windows Printer Drivers The printer drivers enable your MS Windows applications to communicate with your printer and use all of your printer s features Once you load the MS Windows drivers you can reach them from the Print dialog box in any MS Windows application This is usually accessed from the Printer Setup or Printer Options selection however each application may be different The MS Windows Printer Drivers work in the MS Windows 3 1 3 11 MS Windows for Workgroups and MS Windows 95 environments Each driver has screen helps which can be activated from the Help button on each property sheet on the printer driver These help screens can give detailed information about the specific driver you are using These driver helps are separate from your software application s screen helps You will know that you are in an HP printer driver if the HP logo is on the bottom of the wi
66. The warranty set forth above is exclusive and no other warranty whether written or oral is expressed or implied Hewlett Packard specifically disclaims the implied warranties of merchantability and fitness for a particular purpose Some areas do not allow limitations on how long an implied warranty lasts so the above limitation or exclusion may not apply to you However any implied warranty of merchantability or fitness is limited to the one year duration of this written warranty Limit of Liability In no event will Hewlett Packard or its suppliers be liable to you for any consequential or incidental damages including any lost profits or lost savings or for any claim by any party even if a representative of HP or its suppliers has been advised of the possibility of such damages Some areas states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Service During the Warranty Period If your hardware should fail during the warranty period bring your printer to an authorized HP dealer repair center or HP Customer Service Center To locate the nearest authorized Customer Service Center in your area see the HP Support pages at the front manual When sending equipment to an HP Customer Service Center or service authorized HP dealer follow the repacking guidelines in this chapter We recommend insuring the equipment for shipment
67. TrueType screen fonts 2 5 two sided printing 4 24 typeface selection B 3 typeface list printout B 3 typefaces downloading D 2 memory D 2 PCL list printout 7 14 screen fonts 2 5 U utilities DOS 2 6 V Value key 3 3 VCCI Statement C 7 version number 7 12 voltage C 2 conformity C 9 W waittimeout PostScript 5 11 warning messages 7 21 warranty F 1 F 3 exclusions F 1 limitations F 2 F 3 limited F 1 weight C 2 WIDE A4 3 6 Windows Print Manager 2 3 screen fonts 2 5 software 2 2 status utilities 2 3 Status Window 2 3 Windows MS printer drivers 2 2 Word Microsoft B 3 WordPerfect 2 6 B 3 Index 5 Index 6 EN LA eackano Copyright 1996 Hewlett Packard Co Printed in USA 4 96 Manual Part No C3916 90901 Qiu on li Recycled Paper 3916 90901
68. age this includes 2MB of language by installing this SIMM in your printer additional memory Ships with HP LaserJet 5M Ordering Information To order HP LaserJet 5 5M accessories and options United States e Call HP Direct Ordering at 800 538 8787 To find a dealer near you or if your dealer is temporarily out of stock call the HP Customer Information Center 800 752 0900 Worldwide See Appendix G for Sales and Service Offices for authorized dealers outside of the U S EN About Your Printer 1 7 L J9 ulad 1no 1noqy HP LaserJet Printer Parts The following illustrations give the location and names of key printer parts Figure 1 3 Front right side view with Tray 1 open A Top cover E 250 sheet Tray 2 B Output bin F Tray 1 paper width guide C Control panel and display G Tray 1 and extension D ON OFF power switch H Envelope Feeder access cover location shown with cover removed 1 8 About Your Printer EN Figure 1 4 Top right side view with top door open and toner cartridge removed A Toner cartridge guides B Paper access door for paper jam removal C Top door opened D Toner cartridge location shown with cartridge removed E SIMM slots access door EN Right side cover opened 250 sheet Tray 2 Tray 1 release point pull to open Transfer Roller removal tool Serial Number Label About Your Printer 1 9 L J9 ulad 1no jnoqy
69. ages and error conditions directly to your computer screen It is especially useful if you can t see the printer while you work When a printer condition arises the Status Monitor displays a message on your screen without affecting your work in progress You can set up your computer to run the Status Monitor automatically when you turn on your computer or you can load it at any time To load the Status Monitor type STAT at the DOS prompt You can display the Status Monitor Main Menu at any time by typing EA F3 the default hot key combination Remote Control Panel The Remote Control Panel or RCP enables you to change printer settings if your DOS software application does not support the printer feature you want to use Some DOS applications such as WordPerfect for DOS may override settings you specify from the RCP Change all desired settings available in your software application first and any remaining settings with the RCP You can start the Remote Control Panel from the Status Monitor by typing J You can also start the Remote Control Panel from the DOS prompt by typing RCP Additional help is available for the Remote Control Panel by clicking on the help tab at the top of the screen or by typing PA EJ You can use the Remote Control Panel and Status Monitor only in DOS and only if your printer and computer are directly connected through a local parallel port for example LPT1 or LPT2 These applications do no
70. any jobs have been sent to the printer they may be waiting in a print queue like Windows Print Manager for example See your software instruction manual for instructions on canceling a print job from your software application 4 8 Printing EN Uu N Un Manually Feeding Pages Occasionally such as when printing transparencies you may want the printer to pause between printing each page The Manual Feed feature allows you to feed paper into the printer by hand rather than automatically being fed from one of the trays Manual Feed should normally be set through a software application If your software does not have this option set Manual Feed through the printer control panel To turn on MANUAL FEED in your software application In your software application select Print or Print Setup In the Source option select Manual Feed Print the document To turn on MANUAL FEED in the printer control panel Press 5 until is displayed Press until setting is displayed Press 05 until f Press EES _ to save your selection Press to return to the F When the Manual Feed option is turned C the printer will respond in the following ways when a job is received When Tray 1 is configured as the primary tray T D The printer will automatically print on media that is loaded into Tray 1 The printer will not pause between pages e If Tray 1 is empty the printer will display the message
71. aper If the printer is networked locking out the tray in which the preprinted paper is loaded will remove the tray from the automatic selection during printing The printer will not draw from a reserved tray unless specifically requested to do so This may help prevent other users from accidentally printing their jobs on the letterhead or forms To print from the reserved tray it must be selected from your software application To reserve a tray for a specified paper type see the section Reserving or Locking out Trays earlier in this chapter Bunulid U Printing 4 13 Lm 4 14 Printing Occasional Printing on Special Paper Tray 1 by default will be printed from first This feature can be useful when printing an occasional multi page job on more than one type of media The following example demonstrates how to print the first page of a letter on letterhead from Tray 1 and the following pages on regular paper from Tray 2 Place a sheet of preprinted letterhead in Tray 1 print side up top edge in see Letterhead Orientation on the following page Load regular plain paper in Tray 2 see Loading Tray 2 earlier in this chapter Print the letter from your software application The printer will print on the sheet of letterhead in Tray 1 first and all subsequent pages on paper from Tray 2 EN Figure 4 5 Figure 4 6 Note EN Tray 1 Letterhead Orientation Tray 1 letterhead orientation pr
72. ars 4 Press gt to save your selection An asterisk appears next to your selection in the display 5 Press to exit menus PostScript Printing 5 5 G Bunund 1d149S s0q Note Control Panel Differences with PostScript As ned in Chapter 3 Using the Printer Control Panel pressing provides access to menus one after another Most menus and items apply to all installed personalities Only those that specifically apply to PostScript are described in this chapter The Menu Map in Chapter 3 lists the placement of the PostScript options in the control panel system of menus see the shaded entries To select a menu item Press repeatedly until the menu you want appears Press i repeatedly until the item you want appears Press until the setting you want appears Press to save your selection An asterisk appears next to your selection in the display indicating that it is now the default Press i to exit the menus Remember When a control panel setting is changed it is changed for all installed languages including PCL as well as PostScript 5 6 PostScript Printing EN PostScript Menu When PostScript is installed a PostScript language menu is added to the control panel system of menus Table 5 2 PostScript Menu Items PS FONTS LIST None Aprinted list of PostScript fonts is available by pressing this item is displayed PRT PS ERRS OFF When this option is set to GH the p
73. ash SIMM for additional security The font smart software allows you to access the fonts stored in the Flash SIMM If you are a PostScript language programmer refer to Adobe s PostScript Language Reference Manual for information about downloading forms and patterns to the disk For the Macintosh environment refer to the HP LaserJet Utility Guide online help included with the HP LaserJet Utility software For the MS Windows environment refer to your HP MS Windows driver online help See Chapter 1 for ordering information D 2 Printer Memory EN EN Keeping Downloaded Resources in Memory When only the PCL personality is installed the printer uses all available memory to maintain downloaded resources When two or more personalities are installed the printer reserves a portion of memory for each personality s resources The printer deletes downloaded resources from its memory when you change personalities or resolutions For printers with more than one personality Resource Saving enables the printer to keep downloaded resources in memory under most conditions PCL only printers do not require Resource Saving because available memory is automatically allocated to keep downloaded resources in memory Resource Saving in PCL and PostScript Printers When the PostScript option is installed Resource Saving automatically becomes available if 8 MBytes or 13 MBytes in duplex mode of memory or more are available in the printer By defau
74. at the end of this section Adjusting Print Density Print density is a measure of the darkness of print on the page Print density settings range from 1 to 5 with 1 producing the lightest print and 5 the darkest By default print density is set to 3 Print density is affected by the Resolution Enhancement setting To adjust print density from the control panel Press until i 41 appears Press until GEMS I T setting appears Press AMS to reach the print density setting you want Press to save your selection An asterisk appears next to your selection in the display Press to exit the menus Print a self test and examine the print pattern see Chapter 7 Testing the Printer Continue adjusting print density until you are satisfied with the print pattern Adjusting Print Quality 6 3 9 Ayyeno wid buysnipy Figure 6 1 Note Enhancing Resolution Resolution Enhancement technology REt refines the print quality of characters and graphics by smoothing the fine gradations along the angles and curves of the printed image Figure 6 1 shows two magnified 1 images the left one shows Resolution Enhancement set to OFF the ri n one shows it set to the default You can also select i The REt setting should normally be set through a software application If your software does not have this option set REt through the printer control panel To adjust REt from the control
75. ay need to adjust the resource Saving settings See the Memory Configuration Menu in Chapter 3 Solving Printer Problems 7 21 Z Sul9 qOJd J19juud BuiAjos Error Messages Error messages communicate errors that prevent printing All errors in this category with the exception of are affected by the when an error etting If set to occurs the error message will display and the printer will go offline for ten seconds before returning to an on line state If the error message will remain on the display until the set to key is pushed 20 INSUFFICIENT The printer received more data from the MEMORY PRESS computer than can fit in its available user GO KEY memory You may have tried to transfer too many macros or soft fonts or graphics that were too complex 21 PAGE TOO The data dense text rules raster or vector COMPLEX PRESS graphics sent to the printer was too complex GO KEY 22 SERIAL IO For serial or parallel configuration the computer ERROR PRESS GO and printer are not communicating because of KEY improper signal protocols This is an I O buffer overrun error 22 PARALLEL IO ERROR PRESS GO Parallel configuration may mean a loose KEY cable connection or a bad or poor quality cable 22 HP MIO ERROR Serial configuration wrong pacing option may PRESS GO have been selected The HP LaserJet printer uses XON XOFF and DTR DSR signal protocols rather than ETX ACK protocol
76. c Microsoft is a U S registered trademark of Microsoft Corporation TrueType is a trademark of Apple Computer Inc WordPerfect is a registered trademark of WordPerfect Corporation Note EN Network Security This information is NOT repeated in this manual HP LaserJet 5 5M printers allow you to lock out other users abilities to change most printer control panel settings This is done by setting a password and turning the lock command on To verify the message will appear when you enter a change using the printer control panel There are three ways to implement printer security 1 HP LaserJet Utility for Macintosh users 2 JetAdmin for Novell networks 3 PJL escape sequence sent from any ASCII editor HP LaserJet Utility Macintosh 1 Select the HP LaserJet Utility icon in the HP LaserJet folder on your hard drive 2 If necessary click on the Select Printer button to select the HP LaserJet 5M 3 Select the Security panel by scrolling down and clicking on the key icon 4 Click on the Lock Control Panel button You will be prompted to enter a password if the password has been set If a password has not been set go to the next step 5 Click the Set Password button On the Printer Security dialog enter the new password numeric values can be set from 0 to 65535 and click on the OK button iii HP JetAdmin Utility Novell Networks 1 Run JETADMIN 2 Select the printer you want to configure
77. ccasionally in order to adjust print quality using the control panel These include Choosing print resolution Fine tuning print quality EconoMode printing Many of these functions can also be performed using the software that came with your printer Refer to Chapter 2 Printing Software Overview or the online help files associated with the software for more information EN Adjusting Print Quality 6 1 Note Choosing Print Resolution The default resolution setting for the printer is 600 dpi dots per inch This setting offers the best print quality The resolution setting can be adjusted to 300 dpi from the GLUT IOH item in the Job Menu see Chapter 3 To take best advantage of 600 dpi printing use the internal fonts or accessory scalable fonts and the software printer drivers designed for the printer If possible set print resolution from your software application If your software application does not adjust the print resolution set print resolution from the control panel Settings that are selected in your software application override control panel settings 6 2 Adjusting Print Quality EN Note EN Un Nn N Fine Tuning Print Quality Print quality can be fine tuned by adjusting print density and setting Resolution Enhancement technology REt Print density and REt settings work together so both should be adjusted at the same time see Harmonizing Print Density and REt Settings
78. ck this is to connect another printer if available to that port on your computer and print from an application you know works Check that there are no network or shared printer problems by connecting your computer directly to the printer and printing from an application you know works If you suspect network problems check with your network administrator Add a Mode command to your computer s AUTOEXEC BAT file It can be inserted anywhere after the PATH statement For a parallel port add MODE LPT1 P For a serial port add MODE COM1 9600 N 8 1 P MODE LPT1 COM1 Your I O cable could be faulty see Blank garbled or incomplete pages later in this chapter Solving Printer Problems 7 29 Z SUJ9 qOJd Jojuld BuiAjos Print speed is slow First page takes much longer Set the PowerSave feature for a longer time period or turn it to print than following pages off Printer is generally slow to Printer speed is highly dependent on how your respond software application is set up and which printer driver you are using See the Getting Started Guide for configuration information You may need to add more memory See Accessories and Options in Chapter 1 for HP memory part numbers Printer is slow to switch in the Parallel Menu see Chapter 3 between personalities Blank garbled or incomplete pages print or printing is interrupted Blank pages print Toner cartridge sealing tape
79. compatible with older computers ADV FNCTNS ON ADV FNCTNS ON enables bi directional parallel communication which OFF allows your printer to send status readback messages to your computer Setting advance functions to ON may slow personality switching Indicates factory default 3 14 Using the Printer Control Panel EN Serial Menu Serial Menu items can be selected only from the printer control panel You cannot change or override them from your software application See Figure 3 2 item H for the location of the Serial Menu on the Menu Map Table 3 11 Serial Menu Items PACING DTR DSR Pacing or handshaking allows the printer to tell the computer when to XON XOFF send information Select TE P5 amp if your computer requires hardware flow control most personal computers do Select t F if your computer requires software flow control for example if you are using a UNIX workstation BAUD RATE 9600 The baud rate tells the printer how fast information will be transferred 300 to 57600 from the computer to the printer ROBUST XON ON Appears only when FAC is set to lf itis set to OH the printer OFF sends an XON when the printer is on line and when sufficient buffer space has become available If it is set to GFF the printer sends one XON when it can accept more data or when it is on line DTR POLARITY HI Determines whether pin 8 is high or low when the printer is ready When LO itis set to HI pin 8 is high when the printer
80. d The current default is shown in the hollow box Page Count Shows how many pages have been printed by the printer in all printer languages You can use the page count to track printer use 5 2 PostScript Printing EN HEWLETT PACKARD Settings m Memory Printer Name LaserJet 5 Product Name HP LaserJet 5M E PostScript Version 2014 108 A Total Memory Installed 18 MBytes Copies 1 Resolution 600 dpi Resolution Enhancement Medium Halftone Type 9 Enhanced Halftone EconoMode Off Wait Timeout 40 seconds Print Errors Off Jam Recovery Off Manual Feed Off Duplex Off TRAY 1 Letter TRAY 2 Letter TRAY 3 Letter Envelope Feeder Com10 Sie Seas SION SON SENE PONNNU ISSN e Width Gnches cm inches cm Sit eae ETN Ue ae eee dai c 17 208 1067 271 821 208 13 67 347 793 20 11 41 290 692 176 1024 260 5 83 148 827 210 661 16 8 951 242 Hi 3 84 9 8 9417 23 3 608 154 8 68 220 Flash Accessory 405 10 3 8 33 212 93 747 Flash SIMM Installed YES Flash File Storage 1714 K bytes nerens CN NETS aA ERA n Adobe PostScript Page Count Adobe PostScript and the PastSerip Logo are wademarks of Adobe Figure 5 2 PostScript Configuration Page EN PostScript Printing 5 13 G Ud 1d119S S0q Bul 5 14 PostScript Printing EN Adjusting Print Quality Introduction This chapter explains special tasks to be performed o
81. d paper specifications Always test a sample of paper before purchasing large quantities Your paper supplier should understand the requirements specified in the HP LaserJet Printer Family Paper Specifications Guide HP part number 5961 0920 See the HP Support pages at the front of the manual for ordering information Hewlett Packard neither warrants nor recommends the use of a particular brand of print media Media properties are subject to change by the manufacturer and HP has no control over these changes Printing on Custom Sizes of Paper Custom sized paper can be printed from Tray 1 Minimum and maximum sizes are shown below 8 5 in 216 mm Siar area E E E E o o 2 Ya e E m e Co Dum Minimum to Maximum Paper Sizes EN Note All media sizes should be inserted lengthwise vertically into the printer If you want to print horizontally in landscape mode make this selection through your software Inserting paper horizontally may cause a paper jam Printing on Standard Sizes of Paper The printer can print on standard sizes and types of media Table 4 1 Paper and Media Specifications Paper Type Dimensions Optional Paper Letter 8 1 2 x 11 in X X 216 x 279 mm Paper Legal 8 1 2x 14 in X Universal Tray 2 216 x 356 mm Tray 3 Paper Executive 7 25 x 10 5 in X Universal Tray 2 191 x 267 mm Tray 3 Paper A4 8 27 x 11 69 in X X 210 x 297 mm Paper A5 5 83 x 8 27 in 148 x 210 mm Transparencies
82. d re used as fully warrantied service parts used parts are not used in new product manufacturing The remainder of the product parts are recycled if possible Call 800 535 7933 for this service Specifications amp Regulatory Information C 5 uoneunoju fAa0jejnBaH Note Regulatory Information FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the of the following measures Reorient or relocate receiving antenna Increase separation between equipment and receiver Connect equipment to an outlet on a circuit different from that to which the receiver is connected Consult your dealer or an experienced radio TV technician Any changes or modifications to the printer not expressly approved by HP could vo
83. dia in Tray 1 Overrides a request to manually feed paper or an envelope by selecting paper from the next available source instead The key deletes a print job from the printer Press EEE TJ to cancel a job that the printer is currently processing The printer will display c ING JOE clear the printer buffer and return to a RERP state This may take a while depending on the size of the print job 7 is accidentally pushed the job must be reprinted There is no undo function is pushed when the printer is idle H To iCEL will appear briefly and y display will reappear Press to cycle through the printer control panel menus Press the end of the key to move forward through the menus Press the end of the key to move backward through the menus When an option is added to the printer PostScript for example a menu for that option appears in the sequence See Control Panel Menus in this chapter for more information Press to cycle through the selected menu s items Press the end of the key to move forward through the items Press the end of the key to move backward through the items Menu items vary depending on options installed and configuration of other menu choices Press to cycle through the selected item s values Press the end of the key to move forward through the values Press the end of the key to move backward through the values The key saves a printer control panel se
84. e procedure on the following page for assigning a size to Tray 1 Media Size Designations Available for Tray 1 Paper Size Supported Envelope Size Supported 4 5 B5 EN To reserve and lock out Trays This procedure does the following Changes the configuration of Tray 1 from the primary n nor HH i mT to a reserved printing source TF 3 and specifies a media size Selects a size for Tray 1 from the control panel Locking Tray 1 Press EIE until 41 appears Press TG Press until LOCK TRR 1 appears then press ESES to save your selection Press M until 5 Press F until the desired size of paper you have selected appears then press zE issetting appears Press to place the printer back on line Place a stack of paper into Tray 1 Tray 1 is now locked out from automatic selection The printer will not draw from Tray 1 unless it is selected through a software application Locking Tray 2 and Optional Tray 3 Toreserve and lock out Tray 2 when no uis 3 is present first TTE follow Bunuud U steps 1 3 Tray 2 and the optional Tray 3 are locked out the same way as Tray 1 follow steps 4 through 8 Printing 4 11 Lm Note 4 12 Printing To print a document from a reserved tray In your software application select Print or Print Setup In the Source option select the reserved tray for example Tray 1 Print the document To print a mul
85. e 5 1 EN rz HEWLETT PACKARD PostScript Typeface List ITC Avant Garde Gothic Book ITC Avant Garde Gothic Book Oblique ITC Avant Garde Gothic Demi ITC Avant Garde Gothic Demi Oblique ITC Bookman Demi ITC Bookman Demi Italic ITC Bookman Light ITC Bookman Light Italic Courier Courier Bold Courier Bold Oblique Courier Oblique Helvetica Helvetica Bold Helvetica Bold Oblique Helvetica Oblique Helvetica Narrow Helvetica Narrow Bold Helvetica Narrow Bold Oblique Helvetica Narrow Oblique New Century Schoolbook Bold New Century Schoolbook Bold Italic New Century Schoolbook Italic New Century Schoolbook Roman Palatino Palatino Bold Palatino Bold Italic Palatino Italic Symbol Times Bold Times Bold Italic Times Italic Times Roman ITC Zapf Chancery Medium Italic ITC Zapf Dingbats PostScript Fonts List ABCDEabcde012345 1 ABCDEabcde0 123450 25412 ABCDEabcde012345 ABCDEabcde012345 ABCDEabede012345 2 ABCDEabcde012345 ABCDEabcede012345 0 ABCDEabcde012345 6 2 ABCDEabcde012345 4 ABCDEabcde012345 e1 ABCDEabcde012345 94i ABCDEabcde012345 ABCDEabcde012345 964 ABCDEabcde012345 96812 ABCDEabcde012345 24 912 ABCDEabcde0 12345 ABCDEabede012345 ABCDEabcde012345 911 ABCDEabcde012345 5412 ABCDEabcde012345 2556 2 ABCDEabcde012345 1 ABCDEabcde012345 40
86. e front of this manual Solving Printer Problems 7 1 Note Clearing Paper Jams Ifa Hf or f AM message appears in the display panel jou for jammed paper in any ot the locations indicated in Figure 7 1 This message may also be displayed if the rear door is not closed correctly If paper jams are a recurring problem see Repeated Paper Jams at the end of this section Paper jams occur most often when Paper trays are not correctly loaded see Chapter 4 Your print media does not meet the specifications listed in Appendix A The media is in poor condition The printer needs cleaning User replaceable parts are wearing out see Chapter 8 The top cover or rear cover of the printer must be opened and then closed in order to clear the paper jam message If paper jams occur frequently clean the printer and check the quality of your paper or other print media 7 2 Solving Printer Problems EN Figure 7 1 EN Paper Path Jam Locations A B C D Paper pickup area for Tray 2 Paper pickup area for Tray 1 Transfer guide area Fusing assembly area romm Paper output area Duplex rear cover area optional Duplex front cover area optional Tray 3 optional Solving Printer Problems 7 3 Z Sul9 qOJd Jejuud Bulajos Paper Pickup and Transfer Guide Paper Jams 7 4 Solving Printer Problems 1 Remove Tray 2 2 Carefully pull the paper out through the fr
87. e message Ca 2 TEST PRESS JOB CANCEL KEV until M S85 is pressed Several pages may print until the buffer clears EN Using the Printer Control Panel 3 17 3 18 Using the Printer Control Panel EN Printing Introduction This chapter explains your printing options and gives common printing tasks Preparing for Printing Selecting Paper and Other Print Media Media Input Options Loading Tray 2 Loading Tray 1 Printing Tasks Stopping a Print Job Manually Feeding Pages Reserving or Locking out Trays Printing on Special Media Printing Letterhead and Preprinted Forms Printing Envelopes Printing Labels and Transparencies Printing with Optional Accessories Printing from the 500 sheet Tray 3 Printing with the Duplex Unit 2 Sided Printing Printing with the Envelope Feeder Printing with the Infrared Serial Port EN Printing 4 1 Note Note Figure 4 1 4 2 Printing Preparing for Printing Selecting Paper and Other Print Media HP LaserJet printers produce documents of excellent print quality You can print on a variety of print media such as paper including recycled paper envelopes labels overhead transparencies and custom sized media Properties such as weight grain and moisture content are important factors affecting printer performance and output quality To achieve the best possible print quality use only high quality copier grade paper See Appendix A for more detaile
88. e paper size into Tray 1 Press 7 if the desired paper is already loaded in the tray Remove jammed paper see Optional Duplex Unit Paper Jams in this chapter See FAFER JAM below for additional information Remove jammed paper see Clearing Paper Jams in this chapter The top cover or the rear cover must be opened and closed again Check that the rear cover is closed an open rear cover will cause a paper jam message If an optional Tray 3 is installed the paper tension setting may need adjustment see Chapter 4 If no paper jams are found but the message persists see Repeated Paper Jams in this chapter for general problems that cause paper jams See Extending Toner Cartridge Life in Chapter 8 Load the requested media into the desired tray If loading media in Tray 1 select the size in the control panel menu see Chapter 3 Load the requested envelope size into the envelope feeder or Tray 1 Solving Printer Problems 7 23 Z Sul9 qOJd J9juud Bulajos Service Messages Service messages communicate a failure condition with the printer Most instances can be cleared by following the Recommended Action column usually resetting the printer or turning the printer off and back on If a service message continues contact your dealer or HP service representative 50 FUSER ERROR The printer identified an internal service error CYCLE POWER 51 PRINTER ERROR CYCLE POWER The printer de
89. e printer assigns a number to each font and lists them on the PCL Font List which you can print out See top row in this table for how to print a PCL Font List The font number appears in the Font column of the printout Defaults and other conditions are as follows Internal 0 is the default Soft 1 is the default You can select from the control panel only a permanent soft font that is currently in the printer Do not use the ID number of a downloaded soft font SLOT SIMM Module n SIMM slot 1 4 Fonts stored in one of the four ROM SIMM slots 1 FONT 1 for example The pitch or point size item available depends on the 5 and HUHBER you select Press 1T E once to change setting by increments of 01 for pitch and 25 for point size or hold down to scroll by increments of 1 Pitch For fixed pitch outline fonts select pitch sizes from 44 to 99 99 For proportionally spaced outline fonts select point sizes from 4 00 to 999 75 in 25 point increments A symbol set is a unique grouping of all the characters in a font PC 8 or PC 850 is recommended for line draw characters Symbol set charts appear in the HP LaserJet Printer Technical Reference Guide 3 8 Using the Printer Control Panel EN Table 3 4 PS FONT LIST PRT PS ERRS JAM RECOVER PostScript Menu When the PostScript language is installed in the printer the following items will automatically appear in the printer control panel menus See Figure 3 2 item C
90. ed in your toner cartridge box The guide also includes information on recycling HP s Policy on Use of Non HP Toner Cartridges Hewlett Packard cannot recommend use of non HP toner cartridges either new or remanufactured Because they are not HP products HP cannot influence or control their quality 8 2 Maintaining and Adjusting the Printer EN EN Clearing the TONER LOW Message When the level in the toner cartridge gets low a T message appears in the printer control panel display You can either rotate the cartridge back and forth to redistribute the toner see Extending Toner Cartridge Life on the following page or replace the cartridge If you continue to use the cartridge the print will become lighter and white streaks will appear In the Config Menu oee Chapter 3 Using the Printer Control Panel you can set 7 orf e IfT the default setting the printer will continue to print when the Ti i4 message is displayed on the printer control panel Use 7 when printing long or unattended print jobs e If TOt the printer will its printing when low toner is detected To resume printing press The printer will continue to display the TGHER LCi message nanl you change the cartridge Maintaining and Adjusting the Printer 8 3 8 oy Bunsnfpy pue Hululejuey Extending Toner Cartridge Life 8 4 Maintaining and Adjusting the Printer You can extend the life of your toner cartridge a
91. eder Details A Pressure Plate B Extension Tray C Side Guide The Minimum envelope size that can be used in the envelope feeder is 3 5 in x 6 3 in 90 mm x 160 mm The Maximum envelope size that can be used in the envelope feeder is 7 in x 10 in 178 mm x 254 mm Punuud U Printing 4 27 4 28 Printing Inserting the Envelope Feeder 1 Turn the printer off Caution Always turn the printer off before inserting or removing the envelope feeder 2 Open Tray 1 3 Remove the black envelope feeder access cover Grasp the top handle A pull it firmly downward B and gently pull it toward you C 4 Insert the envelope feeder into the printer as far as it will go Select the desired envelope size using the following steps Turn the printer on Press until appears Press appears Press to select the desired envelope size Press to save your selection Press to exit the menus EN EN Loading Envelopes in the Envelope Feeder Note Only print on approved envelopes See Printing Envelopes earlier in this chapter and Envelopes in Appendix A 1 Lift up the pressure plate A It will stay in a vertical position Pull the extension tray out B 2 Squeeze the release lever against the envelope side guide A and slide the side guide all the way to the right B 3 Load envelopes into the Envelope Feeder with the print side up the sealing flap down and the p
92. er See Accessories and Options in Chapter 1 for part numbers and ordering information Do not pick up the printer with the optional Tray 3 Assembly installed If relocating the printer first separate the printer from the Tray 3 assembly EN Figure 4 8 Note EN When an optional Tray 3 Assembly is installed it replaces Tray 2 as the second default source in the printing order As long as Tray settings have not been changed the printer will now print on media in the following order Default Printing Priority 1 first 2 second 3 third For example assuming all paper sizes are the same if you send a job to the printer and Tray 1 is empty the printer prints the job from Tray 3 unless you specify otherwise If Tray 3 is also empty the printer prints the job from Tray 2 500 Sheet Tray 3 Details Adjust paper length here Adjust paper width here Set paper size with this knob o ouv Adjust spring tension for each change in paper size and weight with this knob E Indicates amount of paper in tray For best results always fill the tray to the arrows in the middle of the paper length bracket see step 3 on the next page Overfilling the tray will cause paper jams When loading the printer with a new size or weight of media be sure to adjust the C paper size and D tension control See the following pages for instructions on adjusting the spring tension on the Tray 3 Assembly Printin
93. er stack 8 Slide the full tray back into the Tray 3 assembly Punuud U Printing 4 23 EN Printing with the Duplex Unit 2 Sided Printing With an optional duplex unit a print job can be printed on both sides of a sheet of paper this is known as duplexing See Accessories and Options in Chapter 1 for part numbers and ordering information Specifying a Duplex Setup To use the Duplex Unit a 2 sided setup must be selected in the HP Printer Driver The drivers can be reached from the Print dialog box in any MS Windows application This is usually accessed from the Printer Setup or Printer Options command however each application may be different Paper orientation and setup work together The setup determines how the printer sets each page so that the printed areas on the front and back of each sheet match Figure 4 9 Caution The duplex unit only prints letter A4 legal and executive size pages Never try to print on both sides of labels transparencies envelopes odd sized pages or paper heavier than 24 Ib 90 g m Damage to your printer and paper jamming can result WARNING Do not pick up the printer with the duplex unit installed If relocating the printer first separate the Duplex Unit from the printer 4 24 Printing EN Paper orientation options for duplex 2 sided printing The four paper orientation options are shown and explained on this page Figure 4 10 N o T TT
94. er back on Tine Figure 3 2 EN Control Panel Menu Map Using the Printer Control Panel 3 5 jeued e 10u09 eu Puis Printing Menu When a Printing Menu item is changed through the printer control panel the new setting then becomes the default value However any selections made through a software application will override printer control panel settings See Figure 3 2 item A for the location of the Printing Menu on the Menu Map Table 3 2 Printing Menu Items PRINT MENU MAP No options available When FRINT P r to print a configuration page and a menu map The message RIMTIMB CONFIG ON PAGE is displayed See Understanding the Self Test Printout in Chapter 7 PWRSAVE F E stands for PowerSave This menu item sets the amount of time the printer is idle before the printer cools down The printer automatically starts warming to printing temperature when a job is sent to the printer a printer control panel key is pressed paper is loaded or removed or the top door is opened See Saving Power with the PowerSave Feature in Chapter 8 COPIES 1 to 999 Select any number from 1 to 999 Press METS F once to change setting by increments of 1 or hold down to scroll by increments of 10 LETTER 110V printers The default image size for paper or envelopes can be set with A4 220V printers the printer control panel Executive Legal A5 from Tray 1 only ENVELOPE COM10 110V printers
95. er contains Local Area Network LAN options When the interface cable is attached to either of the IEEE 802 3 connectors the printer meets the requirements of EN55022 Class A Office of Quality Manager Boise Idaho USA January 15 1996 European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard Gmbh Department HQ TRE Standards Europe Herrenberger StraBe 130 D 71034 B blingen FAX 49 7031 14 3143 EN Specifications amp Regulatory Information C 9 uoneunoju Asoyeinbay C 10 Specifications amp Regulatory Information EN Printer Memory Note EN Determining Needed Printer Memory The amount of printer memory you need depends on what you are printing and the printer language you are using For example PCL is compact and efficient so you can print most text and graphics at 600 dpi without adding memory to your printer You might want to add memory to your printer if you commonly print complex graphics use many downloaded typefaces or print complex documents in PostScript The table below shows the printers standard memory and the maximum amount of additional memory you can install You can install additional memory through four SIMM Single In Line Memory Module slots Printer Memory Standard MB Maximum MB HP LaserJet 5 RN The HP LaserJet 5 printer can print letter A4 and legal pages at 300 or 600 dpi simplex or duplex with standard memory For added printer
96. es for descriptions and examples of the PostScript configuration page EN PostScript Printing 5 11 G Bunund 1d1149S s0q PostScript Configuration Page Test Menu is shown in Figure 5 2 on HE page Table 5 7 PostScript Configuration Page Printout Items Settings Current printer control panel default settings and product specific information such as Printer Name and PostScript version PostScript specific settings include but are not limited to HalftoneType The current halftone type Wait Timeout The PostScript timeout not the timeout value in the Job Menu Printer Name Name set by user a network name for instance Print Errors Value set through the printer control panel s PS Menu PostScript Version The version of PostScript installed System Password Job Password Values are either 0 default or Not Default a password is present Jam Recovery Indicates whether Jam Recovery is ON or OFF Memory The value shows how PostScript uses printer memory This may be useful for more experienced users since PostScript Level 2 allows users to configure memory parameters see the PostScript Level 2 Red Book for specific information about these values C j Flash Accessory This setting will appear when the Flash SIMM is installed It will include the number and the SIMM size Printable Area Gives the dimensions within the margins of the image area Printable area is dependent on the amount of memory installe
97. f items available on the printer control panel not the pull down or pop up menus that are part of your Macintosh user interface Using the Printer Control Panel 3 1 Control Panel Layout The printer control panel consists of a 16 character display panel and six keys three of which have forward and backward scrolling functions Figure 3 1 gt Item Value Select O D Job Cancel Control Panel Layout Note In the right side of the display panel a square icon blinks when receiving data or processing a print job Control Panel Keys The table on the following page explains how the printer control panel keys work 3 2 Using the Printer Control Panel EN Table 3 1 EN Control Panel Keys Explanation The key replaces the On Line Form Feed and Continue keys from previous HP LaserJet printers The key performs six main functions Switches the state of communication between computer and printer either on on line or off off line Prints any data remaining in printer s buffer Does not send a blank sheet of paper through the printer Allows the printer to resume printing after a printer message has placed it off line Clears most printer messages and places the printer back on line Overrides paper or envelope size selection regardless of size of media in Tray 1 optional Envelope Feeder Tray 2 or Tray 3 Confirms a manual feed request if there is me
98. f background shading Change the paper to a lighter basis weight Check the printer s environment very dry low humidity conditions can increase the amount of background shading Replace the toner cartridge Replace the transfer roller see User Replaceable Parts in Chapter 8 Solving Printer Problems 7 17 Z Sul9 qOJd J9juud Bulajos AaBbC AaBbCc AaBbc AaBbCc AaBbC AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Vertical Repetitive Defects If marks repeatedly appear on the printed side of the page The toner cartridge is damaged The circumference of the toner cartridge drum is 3 3 4 inches 95 mm If a repetitive mark occurs every 3 3 4 inches 95 mm on the page replace the toner cartridge The developer roller is defective If a repetitive mark occurs every 2 inches 51 mm on the page replace the toner cartridge The charger roller in the toner cartridge is defective If a horizontal black line occurs every 1 1 2 inches 38 mm replace the toner cartridge e The transfer roller has toner on it If the defects occur every 2 1 16 inches B8 mm on the back of the page the problem will likely correct itself after a few more pages Improperly Formed Characters If characters are improperly formed producing hollow characters your paper stock may be too slick Try a different paper If characters are improperly formed producing a wavy effect the laser sca
99. for the location of the PostScript Menu on the Menu Map PostScript Menu Items No options available Press to print a list of the fonts While the list is being printed the message FRIHTIMG FONT LIST is displayed OFF PET FS ERRES stands for PRINT POSTSCRIPT ERRORS This setting ON allows PostScript error messages to be printed OFF PostScript can be set to automatically reprint jammed pages after a paper ON jam is cleared Indicates factory default EN Using the Printer Control Panel 3 9 jeued e jo uo2 eu Puis Job Menu You can change Job Menu items through your software application if you have installed an appropriate printer driver See Figure 3 2 item D for the location of the Job Menu on the Menu Map Table 3 5 Job Menu Items RESOLUTION At 600 dpi dots per inch the printer might need as much as four times more memory to format a page than it needs at 300 dpi For most purposes 600 dpi is recommended It is recommended that you use 300 dpi for some bitmapped fonts and graphics designed to be printed at 300 dpi or for compatibility with the HP LaserJet 3 family of printers PERSONALTY AUTO The printer can be switched from its standard personality language PCL PCL to other personalities such as PostScript When FE LT is set to POSTSCRIPT AUTO the printer analyzes each print job it receives and switches optional personalities automatically PAGEPROTCT AUTO This menu item will not be avai
100. g the board in place see B Close the SIMM door and tighten the screw see picture 6 Set the bottom of the right side panel onto the printer Make sure the three bottom tabs on the panel align with the corresponding slots on the printer Fold the cover up The printer is now in the same condition as picture 4 10 Slide the panel to the left until it ZZ LYS becomes firm 1 4 inch gap 7 mm KSA remaining Tighten the screw in the Ts CS upper left corner on the back panel This will close the remaining gap between the panel and the frame Continued on the next page D 8 Printer Memory EN Caution EN It is important to correctly align the right side panel and tighten the screw on the back panel before attempting to move the printer Testing a SIMM Board Use the procedures below to print a self test to verify SIMM board installation Procedures are given for both memory and PostScript SIMMs Memory SIMM running a self test printout 1 Plug in the power cord and switch the printer on 2 After warm up should appear in the control panel display If a printer message appears see Troubleshooting a SIMM Board on the following page Mowe J91UulJd a 3 Press until 1 i appears in the display 4 Press 7 until T appears in the display 5 Press EE to print a self test 6 Press 4 to exit menus Locate RAM SIZE on the self test printout see Understanding the Self Test Printout in
101. g 4 21 To Load Paper into the Optional Tray 3 1 Pull the tray straight out of the printer 2 Adjust the tray length guide for the desired paper size 3 Slide up to 500 sheets of paper into the tray until the front end of the stack fits against the adjustable paper length bracket in the back of the tray Do not fill above the arrows in the middle of the paper length bracket Note For best results always fill the tray completely when loading paper 4 Press down on all four corners of the paper stack to ensure that the paper rests flat in the tray and fits under the front left metal holder 5 Set the paper size knob to correspond with the paper being loaded The paper size indicator on the front of the tray will show the new paper size Continued on next page 4 22 Printing EN Note Step 6 is only necessary if you are changing the size of the paper or the weight of the paper in Tray 3 Tray 3 comes preajusted for 20 Ib 75 g m letter sized paper If you are not changing paper size or weight skip to Step 7 6 Lightly push on the stack of paper to make sure it moves freely up and down Release the tray width guide if necessary Adjust the tray spring tension by turning the tension knob until the adjustable arrow lines up with the stationary arrow Note This adjustment may be easier if the tray is inserted part way into the printer 7 Adjust the tray width guide to rest firmly against the side of the pap
102. gement D 4 D 5 resources D 2 draft mode 6 6 drivers DOS 2 6 DOS PostScript 5 2 Macintosh 2 8 MS Windows 2 2 Windows PostScript 5 2 DTR POLARITY 3 15 DUPLEX 3 7 memory required 5 3 printing 4 24 setups 4 24 troubleshooting 7 33 duplex printing paper orientation options 4 25 duplex unit ordering 1 6 E ECONOMODE 3 7 print quality 6 6 saving toner 6 6 toner cartridge life 8 2 electrical specifications C 2 energy conservation 8 7 Energy Star award C 3 ENV FEED 3 11 ENVELOPE 3 6 envelope feeder ordering 1 6 troubleshooting 7 34 envelopes guidelines A 6 loading 4 17 printing 4 16 purchasing A 6 specifications 4 16 A 6 environmental conservation 8 7 C 3 power consumption C 3 specifications C 1 C 2 error messages 7 22 PostScript 5 7 escape character B 2 software selection B 3 escape sequence B 1 F FACTORY DEFAULT 3 16 faster printing 8 7 D 5 FCC regulations C 6 features LaserJet 5M 1 4 features LaserJet5 1 2 film transparencies A 5 fine tuning print quality 6 3 Finland laser statement C 8 flash SIMM D 2 font source 3 8 FONT NUMBER 3 8 fonts 2 4 bitmapped screen 2 8 Index 1 downloading D 2 listing 7 14 management D 4 memory D 2 PCL 7 14 PCL menu 3 8 PCL selection B 3 PostScript 5 8 printer commands B 3 screen 2 8 screen fonts 2 5 true type 2 5 TrueType 2 5 FontSmart HP 2 4 FORM 3 7 form feed see Go key 3 3 fusing assembly part number 8 9 replacing 8 13
103. h as ERIT on the printer control panel DES ES indicates keys such as BAE on your computer keyboard Notes contain important information set off from the text Caution messages appear before procedures which if not observed could result in loss of data or in damage to equipment Warning messages alert you to a specific procedure or practice which if not followed correctly could cause serious personal injury Supplementary Documents The technical reference guides listed below are designed for programmers The Paper Specification Guide is useful for purchasing agents and paper buyers These documents are available in English only You can order the documents listed below There is a charge for some documents See the inside cover of this manual for telephone numbers Documentation Available for the HP LaserJet 5 5M Printers PCL PJL Technical Reference Package 5961 0633 PostScript SIMM Technical Reference C3129 90901 HP LaserJet Printer Family Paper Specification Guide 5961 0920 vi EN EN Contents 1 About Your Printer Introduction ag ao e a A e a A a 1 1 HP LaserJet 5 Printer Features o oo a a 1 2 HP LaserJet 5M Printer Features 1 4 Accessories and Options o o oo eee 1 5 Ordering Information 2222s leen 1 7 HP LaserJet Printer Parts n 1 8 Printing Software Overview Introduction ee 2 1 Software for MS Windows c 2 2
104. h guide to the far right side of the tray 4 Place paper in the tray The paper should be flush left under the arrows on the paper guide tabs Note See the sections on letterhead envelope and duplex printing later in this chapter for proper media orientation for specific jobs 5 Slide the paper width guide to the left until it lightly touches the stack of paper without bending the paper Bunulid U Printing 4 7 Printing Tasks Stopping a Print Job A print job can be stopped from the MSI button or from a software application In either case the printer prints the pages it received before you stopped the print job then cancels the remainder of the job Note Do not stop a print job from both the printer and the computer Cancel the job from only one location If the printer experiences an error such as a paper jam the error must be cleared before a print job can be canceled To stop a print job from the printer Press l to stop the print job The message 4 is displayed until the current job is canceled The printer waits initi the computer stops sending data and then cancels the job Note Pressing will cancel only the current job in the printer If more than one print job is in printer memory must be pushed once for each job Caution If you are hooked up to a network be sure that the job you are canceling is your own To stop a print job from a software application If m
105. he IR Adapter and the Flash SIMM Paper Trays and Options Lists all optional input trays that are installed including 500 sheet Tray 3 the Duplex Unit and the envelope feeder This item also lists any configured settings for the Trays Security Lists the status of the Control Panel Lock Control Panel Password and Flash Write Protect 7 12 Solving Printer Problems EN Figure 7 2 EN aset 5 Kz HEWLETT PACKARD Printer Information Formatter Number S4601LXXXXX Firmware Datecode 19950926 Page Count 0 Memory Total Memory 18 MBytes PCL DWS 8 28 1 0 Buffering 600K bytes Allocated of 6100K bytes Available Resource Saving 1800K bytes Allocated of 6100K bytes Available PCL 900K bytes Allocated 0K bytes Used POSTSCRIPT 900K bytes Allocated OK bytes Used Installed Personalities and Options PCL 19940211 PCLXL 19941006 POSTSCRIPT 19950919 Adobe PostScript and the PostScript Logo are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions SIMM Slot 1 4 MByte Flash SIMM SIMM Slot 2 16 MByte RAM SIMM SIMM Slot 3 4 MByte ROM SIMM SIMM Slot 4 4 MByte ROM SIMM Flash File Storage 1714K byte Capacity SIR Pod IRDA compliant Total Packets Transmitted 0 Total Packets Received 0 Retransmissions 0 Bad Packets Received 0 Security Control Panel Lock DISABLED Control Panel Password DISABLED Flash Write Protect DISABLED Self Test Prin
106. hown below Reset EE 27 089 Number of Copies 1 999 027 038 108 088 2 sided sided printing 027 038 108 083 Paper Source 1 Tray 2 2 manual feed Tray 1 4 Tray 1 5 optional Tray 3 Paper Size 1 executive 2 letter 3 legal 25 A5 26 A4 81 Com10 80 monarch 91 C5 90 DL 100 B5 Orientation 0 portrait 1 landscape B 4 Common PCL Printer Commands EN Function Command Decimal Value Page Control Commands continued z m 5 e o v 3 Qa 4 o A p o E e gt Top Margin of lines Ec amp LHE 027 038 108 069 027 038 108 070 027 038 097 076 027 038 097 077 Text Length of lines Ec amp LHF Ec amp a L Right Margin of columns Ec amp a M Left Margin of columns r o N o 3 A E o zm o 3 5 2 x Horizontal Motion Index Ec amp k H 027 038 107 072 Vertical Line Spacing Vertical Motion Index Ec amp LHC Line Spacing lines inch Ec amp L D 027 038 108 067 027 038 108 068 Perforation Skip Mode Perforation Skip Ec amp L 027 038 108 076 Font Selection Symbol Set Symbol Sets see Table B 2 m Q 027 040 185 080 Primary Spacing 027 040 115 080 Pitch characters inch Primary Pitch 027 040 115 072 Set Pitch Mode 027 040 107 083 Point Size of points Primary Height 027 040 115 086 Style Primary Style 027 040 115 083 Primary Stroke Wt 027 040 115 066 Primary Typeface Family
107. id the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules C 6 Specifications amp Regulatory Information EN Figure C 2 WARNING EN VCCI Statement Japan The VCCI statement similar to the FCC regulations is required in Japan CORB BARRARE EERI OBERE LU Tz dicic OTEA Inhan ARRE CHESHAM COBRMEM ILS Bt Urte SRKBESERMMBACVCCl RERCBALTHOET UL BER IFA FUEUs UD RRCAR UC CHR Se ZiERRORAC LOC EDAN FRB BI GE gt TEU OAD RRO eL TREY Safety Information Laser Safety The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States This printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside this printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation Never operate or service the printer with the protective cover removed from the Laser Scanner Assembly The reflected beam although invisible can damage your eyes Specifications amp Regulatory Information
108. innassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 770 795 nm Teho 5 mW Luokan 3B laser C 8 Specifications amp Regulatory Information EN DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name LaserJet 5 and LaserJet 5M Model Number C3916A and C3917A Product Options All conforms to the following Product Specifications Safety IEC 950 1991 A1 A2 EN 60950 1992 A1 A2 IEC 825 1984 A1 EN 60825 1989 Class 1 EMC CISPR 22 1993 EN 55022 1994 class B CISPR 22 1993 EN 55022 1994 class A EN 50082 1 1992 IEC 801 2 1991 prEN55024 2 1992 3 kV CD 8 kV AD IEC 801 3 1984 prEN55024 3 1991 3 V m IEC 801 4 1988 prEN55024 4 1992 0 5 kV Signal Lines 1kV Power Lines Supplementary Information The product herewith complies with the requirements of the following Directives and carries the CE marking accordingly the EMC Directive 89 336 EEC inclusive 93 68 EEC the Low Voltage Directive 73 23 EEC The product was tested in a typical configuration with Hewlett Packard Personal Computer and Test Systems This print
109. int side up top edge forward Tray 2 Letterhead Orientation Tray 2 letterhead orientation print side down bottom edge forward Letterhead orientation is different when printing with a Duplex Unit See Printing with the Duplex Unit later in this chapter Printing 4 15 Bunulid U Printing Envelopes You can print envelopes from Tray 1 or from the optional Envelope Feeder This section explains how to print envelopes from Tray 1 using your software application or the printer control panel If you purchased the optional Envelope Feeder see Printing with the Envelope Feeder later in this chapter see the Envelope Feeder User s Guide for detailed instructions Caution Never use envelopes with clasps snaps windows coated linings self stick adhesives peel and seal or other synthetic materials These items can severely damage your printer Never try to print on both sides of an envelope Jamming and printer damage can result Before you load envelopes in Tray 1 make sure they are regular in shape and undamaged Also check to see that the envelopes are not stuck together Table 4 3 lists the kinds of envelopes you can print in Tray 1 It is important that the basis weight of the envelope paper be no more than 28 Ib 105 g m Thicker envelopes can jam your printer See Appendix A for additional notes on envelope construction and specifications Table 4 3 Envelope Specifications for Tray 1 Minimum envelope si
110. ions represents an emerging technology Older non IrDA compliant portable devices may not be compatible with the HP LaserJet 5 5M printer If you experience problems when printing with the IR adapter contact the manufacturer or dealer of your portable device to verify compatibility with the IrDA standard See Accessories and Options in Chapter 1 for ordering information 4 30 Printing EN To print using the HP Infrared Adapter 1 Make sure that the printer is in mode 2 Align your laptop computer or other portable equipment that is equipped with an IrDA compliant IR window within 2 to 3 feet 1 m of the HP IR adapter on the printer and at an angle of 15 degrees to ensure an adequate connection for printing Figure 4 15 1 Meter 3 Feet EN Printing 4 31 3 Send the print job The status light above the IR adapter should turn on Note 4 32 Printing If not realign the adapter with the IR port on the sending device resend the print job and keep the equipment within the range of operation during printing If you have to move the equipment for example to add paper make sure it remains within the range of operation to maintain the connection If the connection is interrupted before your print job is complete the IR adapter status light will turn off You have between 3 to 40 seconds to correct the interruption and continue the job In this case the HP IR adapter status light will turn back on The con
111. ipt Fonts Networking HP LaserJet 5M Printer Features The HP LaserJet 5M printer offers all the features of the HP LaserJet 5 printer plus more memory a built in PostScript language SIMM and an HP JetDirect card that can connect your printer to LocalTalk and EtherNet networks The printer has 6 MBytes of installed memory upgradable to 52 MBytes and 3 available SIMM slots for additional 1 2 4 8 and 16 MByte industry standard memory modules The HP LaserJet 5M printer comes with the Adobe PostScript Level 2 software which is backward compatible with earlier versions of Adobe PostScript The printer also comes with Adobe PostScript Level 2 printer drivers for Macintosh and Windows version 3 1 and later and the HP LaserJet Utility for the Macintosh The printer comes with 35 built in fonts and an additional 75 fonts on disk for MS Windows The printer s JetDirect card lets you connect directly to your LAN Local Area Network for faster printing You can also print in multiple platform environments The HP JetDirect card automatically switches between protocols so a single printer can serve many networks at once or be moved to a new network with no additional hardware investment The HP JetDirect card supports the following networks Clients can be DOS Windows OS 2 Macintosh or UNIX Novell NetWare 3 x 4 x Microsoft LAN Manager for OS 2 v 2 x e IBM LAN Server for OS 2 v 2 x 3 x Microsoft Networking
112. ironments A text listing of PostScript The control panel i setting may have been commands prints instead of confused by a nonstandard PostScript code Set the your PostScript printing job control panel y setting to F for this print job only then when the job has printed return the setting to The job prints in Courier the The requested font is not downloaded A personality switch printer s default font instead of may have been performed to print a PCL job just before the the font you requested PostScript printing job was received Download the desired font A legal page prints with clipped If the page margins are clipped you may need to print the margins page at 300 dpi resolution or install more memory see Chapter 5 Printing a Legal Page in PostScript A legal page fails to print First set then send the job again to print a PostScript error page If an error page prints see A PostScript error page prints below If margins are clipped see A legal page prints with clipped margins above Letter page jobs fail to print First set FET DH then send the job again to print a PostScript ei error page T an error page prints see A PostScript error page prints below If this does not correct the problem you may need to install more memory see Chapter 5 PostScript Printing A PostScript error page prints Make sure the print job is a PostScript job Check to see if your software expected you to send
113. ition margins no closer than 5 inch 13 mm from the edges of the envelope Try to avoid printing over the area where the envelope s three back flaps meet Media Specifications A 7 V suoneoyioedsg eIpeyw A 8 Media Specifications EN Common PCL Printer Commands PCL Printer Commands Escape Sequences Most software applications do not require you to enter printer commands See your computer and software documentation to find the method to use for entering printer commands if needed PCL printer commands tell the printer which tasks to perform or which fonts to use This appendix is not intended to provide complete information about PCL commands only to provide a quick reference for users who are already familiar with PCL command structure Note The table at the end of this appendix contains commonly used PCL commands For a complete listing and explanation of how to form PCL HP GL 2 and PJL commands order the PCL PJL Technical Reference Package which is described in the Supplementary Documents section at the beginning of this manual see the HP Support pages at the front of this manual for ordering information EN Common PCL Printer Commands B 1 PCL Printer Command Syntax Before using printer commands compare these characters Lowercase 2 Uppercase O O Number one 1 Number 0 g Many printer commands use the lowercase letter 1 2 and the number one 1 or the uppercase letter O O and the n
114. izes B Optional Envelope Feeder C Universal Paper Tray for Tray 2 Figure 4 4 Optional Media Inputs See Accessories and Options in Chapter 1 for additional accessories part numbers and ordering information EN Printing 4 5 Loading Tray 2 Tray 2 holds about 250 sheets of 20 Ib 75 g m paper To load Tray 2 1 Pull Tray 2 straight out of the printer 2 Slide a stack of paper into the tray until the paper is in solid contact with the rear of the tray Do not fill above the arrows on the left rear of the tray Note See the sections on letterhead and duplex printing later in this chapter for proper media orientation for specific jobs 3 Press down on all four corners of the paper stack to ensure that the paper rests flat in the tray and fits under the front left corner tab 4 Slide Tray 2 back into the printer Caution Do not remove the tray while the printer is printing This could cause a paper jam Note If paper curls or skews excessively when printed turn over the stack of paper in Tray 2 4 6 Printing EN EN Loading Tray 1 Tray 1 allows you to automatically feed up to 100 sheets of paper or manually feed one sheet at a time Tray 1 can be used for standard and odd sized papers envelopes labels and transparencies To load Tray 1 1 Open Tray 1 by pulling down on the top center of the door 2 Pull out the tray extension until it clicks into place 3 Slide the paper widt
115. ked for multiple copies Tray 2 holds up to 250 sheets of 20 Ib 75 g m paper An optional Tray 3 holds up to 500 sheets of 20 Ib 75 g m paper An optional Duplex Unit allows printing on both sides of the paper An optional Envelope Feeder holds approximately 75 envelopes for continuous envelope printing The printer comes with 4 MBytes of memory and is upgradable to a maximum of 66 MBytes The printer has four SIMM slots for additional 1 2 4 8 and 16 MByte industry standard memory modules The SIMM slots can also hold optional languages such as PostScript typefaces and Flash SIMMs 1 2 About Your Printer EN Memory Management Software Utilities I O Features Energy Savings Toner Savings Fonts Options EN Memory Enhancement technology MEt allows most documents to print using the printer s standard amount of memory MEt automatically compresses data to print complex pages In addition to printer drivers that let you select most printer options from your computer screen the software includes utilities specific for Windows Macintosh and networked computers See Chapter 2 for a description of the various software utilities e The printer provides automatic I O switching between all installed I O ports allowing multiple computers to be connected simultaneously The printer comes with a Modular I O MIO slot designed to support optional HP JetDirect cards or compatible MIO cards from other c
116. lable unless a 2i FAGE TOO PLEH ON F KEY error occurs see Understanding Printer Messages in Chapter 7 Memory Enhancement technology MEt attempts to guarantee that all pages will print If the page does not print turn HBEPFROTCT to GH This may increase chances of a 28 INSUFFICIENT h y message If this occurs you need to add memory VO TIMEOUT 15 I O timeout refers to the time measured in seconds that the printer waits 5 to 300 before ending a print job This setting allows you to adjust timeout for best performance If data from other ports appear in the middle of your print job increase the timeout value Press once to change setting by increments of 1 or hold down to scroll by increments of 10 Indicates factory default 3 10 Using the Printer Control Panel EN Configuration Menu Configuration Menu items can be selected only from the printer control panel You cannot temporarily change them in your software application See Figure 3 2 item E for the location of the Configuration Menu on the Menu Map Table 3 6 Configuration Menu Items FIRST CASSETTE SIZE 1 LETTER 110V printers A4 220V printers Executive Legal A5 COM10 LOCK TRAY 1 Tray 1 2 Tray 2 3 Tray 3 Combinations of the above ENV FEED COM10 Indicates factory default Shading denotes optional items EN When set to FIRST Tray 1 is configured as the default tray and will be used first during printing TRAY 1
117. legal rights You may also have other rights which may vary from area to area Hewlett Packard warrants its computer hardware products against defects in materials and workmanship for a period of one year from receipt by the end user Hewlett Packard warrants its software for 90 days from the date of purchase and warrants that the software will execute its programming instructions when properly installed on the computer for which it is intended and that the media upon which the software is recorded will be free from defects in materials and workmanship under normal use During the warranty period HP will at its option either repair or replace hardware products that prove to be defective The sole remedy for software shall be to return the diskettes to HP for replacement Should HP be unable to repair or replace the product within a reasonable amount of time a refund of the purchase price may be made upon return of the product To have your printer serviced by Hewlett Packard you must make arrangements to have it serviced in the country region of purchase EN Warranty and Software License F 1 Exclusions The warranty on your HP LaserJet printer shall not apply to defects or damage resulting from Improper or inadequate maintenance by customer Customer supplied software or interfacing Unauthorized modification or misuse Operation outside of the environmental specifications for the product Printing of non supported media
118. line draw characters select the 10U PC 8 or 12U PC 850 symbol set Other common symbol set codes are listed in Table B 2 see next page Order the PCL PJL Technical Reference Package if you require symbol set charts or want more information EN Common PCL Printer Commands B 3 SpueuluJo Jojuld 9d uouuio5 Table B 2 Common Symbol Sets Values Code Symbol Set Symbol Set 8U HP Roman 8 Symbol Set Windows 3 1 Latin 1 10U IBM Layout PC 8 code page 437 Default Windows 3 1 Latin 2 commonly used in Eastern Symbol Set Europe 12U IBM Layout for Europe PC 850 code page Windows 3 1 Latin 5 commonly used in Turkey 850 8M Math 8 579L Wingdings Font Point size or pitch is another variable In the following example 12U has been filled in for the PC 850 symbol set and 12v for the point size This printer command would select a 12 point Univers Medium font Ec 12UEc s1p12v0s0b4148T Setup Strings Some software applications like older versions of Lotus 1 2 3 for DOS require setup strings with PCL printer commands In the following example the Lotus escape charter 027 is shown This setup string would be used to change the orientation to landscape select the PC 8 symbol set with line draw characters select the small Line Printer font and change the line spacing to 8 lines per inch 27 amp 10W27 19UN227 s0p16 67h8 5vOsOb0TV27 amp 28D Several frequently used PCL printer commands are s
119. lt the printer automatically allocates resources to each printer personality depending on the amount of memory each personality needs Most users will not need to customize the printer s Resource Saving configuration but you can change the amount of memory allocated to each printer personality through Resource Saving see the procedure on the following page Printer Memory D 3 Aowsd 19 Uld a To determine how much memory to allocate to a personality You are most likely to want to change the amount of memory if you download an unusually large number of fonts or if your printer is in a shared environment The minimum amount of memory you can allocate to Resource Saving is 400 KBytes each for PCL and PostScript The minimum amount may be different for other printer personalities This needs to be configured only if PostScript or another personality is installed Press ELIT until HEM 2 Press PA until iL appears setting appears then press until DH appears Press to save your selection An asterisk 4 appears next to your selection in the display aK or PEL appears Choose the personality you want to adjust Hold down F until the highest value is displayed This amount will vary depending upon how much memory you have installed in the printer Press to save your selection An asterisk appears next to your selection in the display 4 Press to exit menus 5 Using your software package
120. nd temporarily re establish print quality by redistributing the toner 1 Open the printer s top cover and remove the toner cartridge 2 Rotate the toner cartridge back and forth as shown to redistribute toner 3 Reinsert the toner cartridge and close the top cover rr The ij message may still appear but the print quality should improve If the print remains light replace the toner cartridge using the instructions in the Installation and Recycling Guide which is inside the toner cartridge box EN Caution Figure 8 1 EN Cleaning the Printer To maintain print quality thoroughly clean your printer Every time you change the toner cartridge Whenever print quality problems occur Clean the outside of the printer with a lightly water dampened cloth Clean the inside with only a dry lint free cloth Observe the warnings and cautions that follow the cleaning tasks on the following page To avoid permanent damage to the toner cartridge do not use ammonia based cleaners on or around your printer Printer Cleaning Locations top cover open and toner cartridge removed A Transfer Roller do not clean C Paper Access Cover B Anti static Teeth D Paper Feed Guide Maintaining and Adjusting the Printer 8 5 8 oy Dunsnipy pue PBuiurejureJy Printer Cleaning Tasks Before you begin these steps turn the printer off
121. ndow HP LaserJet 5 5M Standard The standard driver provides full backward compatibility for LaserJet printers This allows you to print documents created with other HP drivers and ensure that the output will be similar This driver can be selected in the Printers settings window located in the MS Windows Control Panel 2 2 Printing Software Overview EN Note Note EN HP LaserJet 5 5M Enhanced This is a new enhanced driver which provides better printing performance with complex graphics in MS Windows as well as better WYSIWYG what you see is what you get performance This may provide output which is slightly different than earlier drivers which were not WYSIWYG This driver can be selected from the MS Windows Printer Control Panel PostScript Level 2 The PostScript for MS Windows driver for MS Windows 3 1 and MS Windows 95 provides new functions such as n up printing and watermarks MS Windows Status Utilities Status utilities display the printer s status job status and error messages on the computer screen Status utilities are provided for both networked environments and directly connected computers No status utilities are available when using serial cables or switch boxes Status Window This utility is for computers using the MS Windows 3 1 environment that are directly connected to the printer The Status Window is a program that reports printer activities directly on your computer screen When a pri
122. nection can be permanently broken if the sending port is moved out of range of operation or if anything passes between the ports blocking the transmission such as a hand piece of paper or direct sunlight Printing with the IR adapter is generally slower than printing with a direct connection through the parallel port depending on the size of the print job EN PostScript Printing Note for Macintosh Users EN Introduction The PostScript language is available as an option for the HP LaserJet 5 printer and comes standard with the HP LaserJet 5M printer Chapter 3 focused on using the printer in the PCL mode Some tasks are performed differently when printing in the PostScript mode This chapter describes differences the PostScript option makes in printer performance and discusses the following PostScript specific information Preparing for PostScript Printing Control Panel Differences with PostScript Printing PostScript Test Pages Printer functions not included in this chapter work the same as described in Chapter 4 Printing Chapter 3 Using the Printer Control Panel and other chapters of this manual If you purchased an HP LaserJet 5M printer see the Macintosh Notes for additional information Some standard Macintosh terms may have different meanings in this manual Control panel refers to the control panel on the printer and has nothing to do with the Controls Panels folder in your System Folder or the
123. ned with several attributes to minimize impacts on our environment This HP LaserJet printer design eliminates Ozone Production This printer does not generate measurable ozone gas thereby not affecting our environment s natural ozone balance CFC Usage Ozone depleting chemicals Chloroflorocarbons for example have been eliminated from the manufacturing process This HP LaserJet printer design reduces Energy Consumption s Energy usage drops from 300 watts during printing to 80 watts while idle and down to as little as 22 watts while in PowerSave mode Not wo cx ot only does this save natural resources but it also saves money without affecting the high performance of this printer This product qualifies for the United States Environmental Protection Agency s ENERGY STAR Program ENERGYSTAR is a voluntary program established to encourage the development of energy efficient computer products Also the printers are shipped from manufacturing sites to distribution centers in bulk packs Because more printers can fit on each pallet fuel consumption and emissions are reduced As an ENERGYSTAR partner Hewlett Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency Continued on next page EN Specifications amp Regulatory Information C 3 uoneunoju Asoyeinbay Toner Consumption EconoMode uses about 50 less toner thereby extending the life of the toner cart
124. nner needs service Call your authorized HP dealer or HP service representative Vertical Line at Edge of Paper If a vertical line appears on the page s margin usually the right margin after printing about 10 000 pages the drum in your toner cartridge is wearing out The line will grow wider with cross hatching Replace the toner cartridge 7 18 Solving Printer Problems EN Message CLEARING MEMORY CONTINUOUS TEST PRESS JOB CANCEL KEY DATA RECEIVED FACTORY DEFAULTS BEING RESTORED HP LASERJET DEMONSTRATION PRESS AKEY Understanding Printer Messages The following tables list printer messages their meanings and recommended actions Printer messages are divided into four categories Status messages Warning messages Error messages Service messages Status Messages Status messages are displayed when the printer is ready and does not have any error or warning messages The table lists the messages in alphabetical order This message is displayed during a memory reset When completed the printer returns to the ready state This message is displayed during a continuous self test This message is displayed when the printer has received data and is waiting for a form feed ENGINE TEST This message is displayed during an engine No action required self test This message is displayed during a Factory Default Reset The printer is in the demonstration mode No action required Press BEEK
125. not to touch the black sponge rubber on the new transfer roller Finger oils on the roller can cause print quality problems 5 Slide the right end of the new roller the end without the gear into the right slot Press the gear end into the left slot until it clicks into place Replace the transfer roller hook tool and toner cartridge Close the top cover Plug in the power cord and switch the printer on EN Fusing Assembly Before you begin these steps turn the printer off and unplug the power cord WARNING The fusing area gets hot After unplugging the power cord allow the printer to cool for at least 30 minutes before continuing 1 After the printer is cool open the rear cover 2 Remove the 2 screws that hold the fusing assembly to the printer 3 See the Caution below then gently lift the fusing assembly up and pull it straight out from the printer body Caution Pull the fusing assembly straight out from the printer Otherwise the sensor lever located on the right rear of the fusing assembly may catch on the inside of the printer 4 Slide the new fusing assembly firmly into the printer until the screw holes align then replace the screws tightening until snug appears in the display switch the printer off and wait 15 minutes If the problem continues check the fuser installation again If the problem still continues contact your authorized HP dealer Maintaining and Adjusting
126. nter condition arises that needs your attention the Status Window displays a description of the condition and suggests an action For example if the printer runs out of paper or is low on toner an appropriate message will pop up on the computer screen Status Window is only available if your printer and computer are directly connected through a parallel port for example LPT1 or LPT2 Printing Software Overview 2 3 M9IAJ9AQ Z e1eMyos Bunuud HP JetPrint The HP JetPrint utility for networks reports printer activities similar to the Status Window It also allows users to see all accessible print queues and allows users to manage their print jobs The Job Details button on the HP JetPrint screen provides more detailed information on a print job HP JetPrint is represented by an icon in the lower left hand corner in the MS Windows 3 1 Networked Environment In MS Windows 95 HP JetPrint is available for both networked environments and directly connected computers HP JetPrint is represented as a tray icon in the lower right hand corner To see status information click on the icon The icon changes colors based on the status of the printer Red the printer is not able to print Yellow warning message Green the printer is ready to print Fonts HP FontSmart HP FontSmart is a MS Windows application that delivers the screen fonts for the printer s internal 45 printer fonts plus another 65 fonts on disk HP FontSmar
127. ntroduction 2 ee ee 6 1 Choosing Print Resolution llle 6 2 Fine Tuning Print Quality seen 6 3 Adjusting Print Density llle 6 3 Enhancing Resolution llle 6 4 Harmonizing Print Density and REt Settings 6 5 EconoMode Printing llle 6 6 Saving Toner with EconoMode 6 6 Contents 2 EN EN 7 Solving Printer Problems Introduction oeoa ee 7 1 Calling for Help s s o ee ew ee ee a 7 1 Clearing PaperJams 0 0 00002 eee 7 2 Paper Pickup and Transfer Guide Paper Jams 7 4 Fusing Assembly Paper Jams Top Cover 7 5 Fusing Assembly and Paper Exit Paper Jams Rear Cover 7 6 Optional Tray 3 Paper Jam leen 7 7 Optional Duplex Unit Paper Jams 7 8 Repeated PaperJams 2 2 0000 7 9 Resetting the Printet 2e 7 10 Testing the Printer 2 2 0 E a E ee ee ee 7 11 Delf Tests x a oe ee ee ete We aaa hee Ae Be 7 11 Understanding the Self Test Printout 7 12 Checking Installed PCL Fonts 7 14 Understanding the PCL Font List Printout 7 14 Improving Print Quality lle 7 16 Print Quality Checklist llle 7 16 Vertical Pade x sce eH exo e edes 7 16 Dropouts x 2 24 45 a mak Goce RO RUNE E S S Sede a 7 16 Vertical Lines 422423 dde Re Bw a wt we Boe 7 17 TonerSmear ee 7 17 Background G
128. o offers in depth printer and network diagnostics as well as the ability to upload printer drivers to a network file server Management of the flash accessory is also provided through HP JetAdmin HP JetAdmin is available through the Control Panel in MS Windows 95 or from the LaserJet group in MS Windows 3 1 Printing Software Overview 2 5 M9IAJ9AQ Z lemyos Bunuud Note Note Software for DOS Your printer comes with two DOS application printer drivers and two DOS environment software utilities DOS Printer Drivers Printer drivers are program files that allow your software to use the printer s features including the internal fonts Printer drivers for the following DOS applications are included on the DOS Application Utilities and Drivers diskette WordPerfect 5 1 and 6 0 Lotus 1 2 3 versions 2 3 2 4 3 1 3 4 4 0 To obtain printer drivers for additional DOS applications Check your DOS application s installation disks to see if they include support for the HP LaserJet 5 5M printer Order an updated driver from your DOS application s vendor DOS Utilities The DOS utilities are only available when the printer is directly connected to the computer with a parallel cable They will not be available if a serial cable or switch box is being used 2 6 Printing Software Overview EN Note Note EN Status Monitor The Status Monitor a terminate and stay resident TSR program reports printer mess
129. om Tray 1 7 32 Solving Printer Problems EN Problems Using Optional Accessories 500 sheet Tray 3 problems General operation problems For general operation and problems see Printing from the 500 sheet Tray 3 in Chapter 4 Paper jams and paper feeding See Clearing Paper Jams earlier in this chapter problems Ensure that paper weight is within recommended range See Appendix A Media Specifications and Chapter 4 Printing Then see Chapter 4 for information on setting Tray 3 tension adjustment Cannot access Tray 3 Adjust the paper size knob for the correct size paper see To Load Paper into the Optional Tray 3 in Chapter 4 Printer does not recognize Ensure the Tray 3 Assembly is firmly seated then Tray 3 switch printer off then on again If the printer still does not recognize Tray 3 contact your dealer or authorized HP service provider Verify that you are using a Tray 3 Assembly for the HP LaserJet 5 5M printers the Lower Cassette Assembly for the HP LaserJet 4 4M printers will not work Agrinding noise is coming This noise will occur if the pickup roller has been rotated from Tray 3 out of adjustment This can happen from removing jammed paper too vigorously causing the paper to catch the roller and rotate it out of position This noise will also occur if a replacement roller has been installed incorrectly Follow the instructions in the Optional Tray 3 Pickup Roller section
130. ompanies See the Accessories and Options section later in this chapter for a list of HP JetDirect cards The printer comes with an IEEE 1284 parallel interface for high speed two way communications between the printer and the computer A standard RS 232 serial port is included A serial infrared port is included for wireless printing with the optional HP IR adapter The printer is designed with the PowerSave feature to conserve electricity by substantially reducing power consumption when it is idle for a specified length of time The user adjustable PowerSave feature qualifies the HP LaserJet 5 Printer for the U S Environmental Protection Agency s ENERGY STAR Computers award The EconoMode feature lowers printing costs by reducing the amount of toner on the printed page by 50 so the toner cartridge lasts longer The printed result is similar to the draft mode found on some dot matrix printers The printer comes with 45 scalable TrueType fonts built in and an additional 65 on disk for MS Windows HP FontSmart software is also included for simple font management in MS Windows The HP LaserJet 5 printer also offers a wide variety of accessories and options such as a PostScript language SIMM Flash SIMM extra memory Network Interface Cards duplexer for two sided printing additional trays with varying sizes and capacities and an envelope feeder About Your Printer 1 3 L J9 ulad 1no jnoqy Memory PostScr
131. on the printer when handling the board and before installing or removing it 1 Before you begin these steps turn the printer off and unplug the power cord N Rotate the printer so that you have easy access to the right and back sides of the printer Uu Loosen the captive screw in the upper left corner of the back panel with a Phillips 2 screwdriver The screw does not need to be completely removed from the printer A Slide the right side panel towards the back of the printer approximately an inch 25 mm Un The panel should now easily open exposing the SIMM door Continued on next page EN Printer Memory D 7 Mowe J91UulJd a 6 Loosen the captive screw holding the SIMM door with a Phillips 2 screwdriver Open the SIMM door 7 Note the four SIMM slots a PostScript SIMM will already be installed in a slot in the HP LaserJet 5M For easiest installation fill the slots from right to left starting with slot 1 see inset 8 Remove the SIMM board from the antistatic package Hold the board with your forefingers on the side edges and your thumbs against the back edge Hold the board so the notch on one end is on the bottom and the metal teeth face toward the SIMM slot 9 Hold the SIMM board at a 30 degree angle to the slot and push the edge of the board evenly and firmly into the slot see A Rotate the SIMM board to the right until the board clicks into the metal locking tabs securin
132. only printing the job at 300 dpi The setting reverts to the default after the job prints PERSONALTY When you set personality to AUTO the printer automatically selects PostScript when it receives a PostScript job When you set personality to Fs the printer stops switching personalities automatically Instead it switches to another personality only when a software command specifically instructs it to do so ALTO is recommended especially in shared printer environments I O TIMEOUT 15 l O timeout refers to the time measured in seconds that the printer waits 5 to 300 before ending a print job The PostScript wait timeout and job timeout operators are not affected by this menu item The 170 TIMEOUT setting does not affect how long a PostScript job is allowed to run or how long PostScript waits for input Indicates factory default 5 10 PostScript Printing EN Table 5 5 Configuration Menu Differences AUTO CONT n a PostScript language errors will not appear on the control panel display Table 5 6 Memory Configuration Menu Differences IO BUFFER n a With 6 MBytes of memory 12 MBytes for duplex the I O buffering option appears RESRCSAVE n a With 7 MBytes of memory 13 MBytes for duplex Resource Saving appears Printing a PostScript Configuration Page 1 Press repeatedly until 2 Press repeatedly until F 3 Press gt to print the page The page will print in less than one minute See the following pag
133. ons and print quality If PostScript is installed you can also print PostScript tests See Chapter 5 for more information You can review the self test printout to verify proper installation of such options as memory SIMMs paper trays and personalities You can also use the self test printout to view current print density and Resolution Enhancement settings and harmonize them To print a test page Press until Li appears Press until F is displayed Press to print the test If you select COHT SELF 1 continuously until you press print until the buffer clears the printer prints self test pages o gt ses Several more pages may Solving Printer Problems 7 11 Z Sul9 qOJd J9juud BuiAjos Understanding the Self Test Printout Figure 7 2 is a sample self test printout of the HP LaserJet 5 Letters in the sample printout match the letters in the following table The appearance of the self test printout will vary for the HP LaserJet 5M It will also vary depending on the options currently installed in your printer item Key to Figure 7 2 ra Printer Information Lists the Formatter Number Firmware Datecode and Page Count for the printer Memory Lists printer memory I O Buffering data and Resource Saving data C Installed Personalities and Options Lists all personalities such as PCL and PostScript that are installed the status of each SIMM slot and other installed options such as t
134. ont of the printer Note Do not force the paper if it is not moving easily If the paper is stuck in the tray opening remove it through the Transfer Guide area see next steps 3 Open the top cover and remove the toner cartridge 4 Raise the green handle A to free the paper and B pull the paper up and out through the front of the printer EN EN Fusing Assembly Paper Jams Top Cover HF OES 1 Open the top cover and remove the toner cartridge 2 Remove the paper by pulling it back out of the fuser into the printer body Roll the paper toward you to avoid spilling loose unfused toner Clean any loose toner that may have fallen into the printer using a dry lint free cloth Uu Note If loose toner falls into the fuser it may cause print quality problems If toner gets on your clothes wipe it off with a dry cloth and wash your clothes in cold water Hot water sets toner into fabric Solving Printer Problems 7 5 Z Sul9 qOJd Jejuud BuiAjos Fusing Assembly and Paper Exit Paper Jams Rear Cover 1 Open the rear cover z z oc lt Do not touch the fusing area it gets hot 2 Open the rear door of the fusing assembly if necessary 3 Pull the jammed paper from the fusing assembly pull the paper out of the output bin from the top edge 4 If necessary EN 7 6 Solving Printer Problems Optional Tray 3 Paper Jam 1 Partially remove Tray 3 2 Caref
135. ostage end in Note Do not fill the Envelope Feeder above the arrow on the envelope side guide Make sure envelope flaps are not interlocked or stuck together 4 Lower the pressure plate against the envelope stack 5 Slide the envelope side guide against the envelope stack The guide should be pressed firmly against the stack but not tight enough to buckle the envelopes Note Make sure the envelopes are pushed into the Envelope Feeder as far as they can go Printing 4 29 Bunulid U Printing with the Infrared Serial Port An optional HP infrared IR adapter is available for the HP LaserJet 5 5M printer This adapter is compliant with the specifications determined by the Infrared Data Association IrDA The HP IR adapter works by transmitting data similarly to a serial interface but without the cable Data transmission occurs at speeds up to 115 k bits per second The HP infrared adapter attaches to the IR port on the back of the printer located between the parallel port and serial port see Figure 4 14 Figure 4 14 The HP IR adapter is compatible with a wide variety of IIDA compliant portable devices such as a laptop computer however the method for printing will vary depending on the type of device and the operating system in use Refer to the instruction manual for your portable equipment for specific instructions on printing from that device Note The IrDA standard for infrared communicat
136. panel 1 Press 2 Press until setting appears 3 Press until the desired setting appears 4 Press to save your selection An asterisk appears next to your selection in the display 5 Press to exit the menus 6 4 Adjusting Print Quality EN Figure 6 2 EN Checking the Effect of a REt Setting You can check the effect of a REt setting by printing a self test at 600 dpi and examining the Resolution Enhancement block on the printout see example of Menu Map printout Figure 3 2 letter L The Resolution Enhancement block does not appear on menu map printouts printed at 300 dpi Figure 6 2 illustrates three REt settings Set REt so that the REt block is a uniform gray with no vertical lines B or with vertical lines tending toward dark C rather than light A Q Harmonizing Print Density and REt Settings It is suggested that both print density and REt settings be adjusted at the same time since they affect each other To harmonize print density and REt settings Make sure printer resolution is set to 600 dpi Select a print density setting A default setting of 3 usually produces a uniform gray REt block on the self test printout Print a self test and examine the Resolution Enhancement block Set REt to produce a block as close to a uniform gray as possible B or with vertical lines tending toward dark C rather than light A Adjusting Print Quality 6 5 9 Ajeno wid buysnipy
137. pears when a certain amount of memory and a personality SIMM are installed in the printer This item enables or disables Resource Saving If itis set to aia the printer automatically determines the amount of memory to allocate to each installed personality language and no additional items appear in the menu When it is set to GH additional memory management item selections appear for each installed personality When it is set to GFF no memory is allocated and personality dependent resources such as fonts and macros are lost when personality or resolution changes See How Your Printer Uses Memory in Appendix D When Resource Saving is set to ci each installed personality for example PCL and PostScript is added as a menu item You can increase memory for each installed personality in increments of 100 KBytes up to the maximum amount of memory available Using the Printer Control Panel 3 13 Joued 10u09 eui Huisp Parallel Menu Parallel Menu items can be selected only from the printer control panel You cannot change or override them from your software application See Figure 3 2 item G for the location of the Parallel Menu on the Menu Map Table 3 10 Parallel Menu Items HIGH SPEED The speed at which data is transmitted to the printer YES sets the parallel interface to run at a higher data rate which is supported by newer computers NO sets the parallel interface to run at a slower speed which is
138. personalities complex graphics or advanced functions such as I O Buffering and Resource Saving you may need additional memory HP recommends that you install a minimum of 2 MBytes of additional memory to print using the PostScript printer personality The HP LaserJet 5M printer comes with Adobe PostScript Level 2 and 6 MBytes of installed memory See Chapter 5 for more information about PostScript printing and the memory requirements of your HP LaserJet 5M printer To find out how much memory is installed in your printer print a self test See Chapter 7 Testing the Printer for more information Printer Memory D 1 How Your Printer Uses Memory Your printer uses memory in several ways Stores the printer s personality or operating language software such as PCL and PostScript Receives holds and processes data from incoming print jobs Manages downloaded resources such as symbol sets macros and patterns or PostScript fonts forms and patterns when PostScript is installed Optional Flash SIMM The Optional Flash SIMM can be used to permanently store downloaded fonts and forms in the printer Unlike the standard printer memory permanently downloaded items remain in the printer even when the printer is powered off Fonts downloaded to the Flash SIMM are available to all users of the printer Fonts can be downloaded to Flash by using the JetAdmin Utility JetAdmin also allows you to write protect the Fl
139. power switch in the on position Printer is switched on but the Make sure the line voltage is correct for the printer s power printer s fan is not running configuration see the plate next to the power receptacle on the back of your printer for voltage requirements Display is blank but the Press all keys on the printer control panel in case one is printer s fan is running stuck contact your HP service representative if this does not work Printer display is in the wrong Reconfigure the control panel display language Hold language or displays unfamiliar down while switching the printer on Press characters i to select the language you want then save the selection If the display language is correctly configured but the display shows garbled or unfamiliar characters contact your HP service representative 7 26 Solving Printer Problems EN Printer cannot produce a self test printout Toner cartridge sealing tape is Remove sealing tape from toner cartridge See the not removed Printer s Getting Started Guide or the installation guide that came with your toner cartridge Tray 2 is not correctly installed Push Tray 2 firmly into printer add paper if necessary or out of paper Printer s top cover is open Firmly close the printer top cover Paper is jammed in the printer Check for paper jams see Clearing Paper Jams earlier in this chapter Messages appear in the Review the display messages in this cha
140. printer s password and even lock out the control panel without leaving your computer The utility s illustrated screens make selecting printer features from your Macintosh easier than ever Optional Software Optional Printer Drivers Available You can order the following optional printer drivers from HP Distribution or your nearest authorized HP Dealer see the HP Support pages at the front of this manual OS 2 PCL PCL XL printer driver OS 2 PostScript printer driver These two drivers listed above are also available from IBM and they are packaged with OS 2 MS Windows NT Driver If your software is not listed here please contact your software manufacturer or distributor and request a driver for the HP LaserJet 5 printer or the HP LaserJet 5M printer If a driver is unavailable you could use an older HP LaserJet printer driver such as the HP LaserJet 4 Plus printer until a new driver becomes available however you may not be able to access the advanced features of your new printer without the proper driver Printing Software Overview 2 9 M9IAJ9AQ Z lemyos Bunuud Optional Networking Software Available You can order optional networking software from HP Distribution or your nearest authorized HP Dealer see the HP Support pages at the front of this manual Software for the following networks is available Microsoft LAN Manager for OS 2 IBM LAN Server for OS 2 HP UX SunOS Solaris Novell Netware NLM
141. printing For more information on DOS UNIX PostScript printer driver installation and selection see your software documentation or contact your software vendor 5 2 PostScript Printing EN Printer Memory and PostScript Printing The HP LaserJet 5M printer comes with Adobe PostScript Level 2 and 6 MBytes of installed memory Table 5 1 shows the total memory required to print a letter A4 or legal size page and to use the I O Buffering and Resource Saving features For an explanation of I O Buffering and Resource Saving see How Your Printer Uses Memory in Appendix D Print a self test page to determine current printer memory see Printing a PostScript Configuration Page later in this chapter for printing instructions Table 5 1 PostScript Printing Memory Recommendations Requirement 300 dpi Simplex 300 dpi Duplex 600 dpi Simplex 600 dpi Duplex Letter A4 6 MBytes 6 MBytes 6 MBytes 10 MBytes I O Buffering 6 MBytes 12 MBytes 6 MBytes 12 MBytes Resource Saving 8 MBytes 13 MBytes 8 MBytes 13 MBytes If you are printing complex PostScript graphics files in 300 dpi and want increased performance you may need more memory Legal 6 MBytes 6 MBytes 6 MBytes 12 MBytes EN PostScript Printing 5 3 G Punuud 1duosisod Note Printing a Legal Page in PostScript Most legal size pages will print at 600 dpi To print a legal page at 300 dpi your printer must have at least 6 MBytes of installed memory The HP La
142. pter If no error display messages appear but the self test still does not print call your dealer or HP service representative for assistance Display messages reappear or cannot be removed ems oto oS TONER LOW See Clearing the TONER LOW Message in Chapter 8 41 3 UNEXPECTED PAPER See the Error Messages section of this chapter SIZE reappears TRAY x LOAD or similar Clear the printer s buffer by performing a reset or pressing messages requesting that you o load media persist EN Solving Printer Problems 7 27 Z SUJ9 qOJd Jojuld BuiAjos Software Computer Printer Interface Problems Job sent to printer but nothing prints Printer is off or not connected Make sure the printer is on and the power cable is firmly to an active power source plugged into both the printer and an active power source Printer is off line Press to put the printer on line Printer is on line but not Check your I O cable receiving data 1 Check for loose I O cable connections at printer and computer Try your I O cable on a system that you know works Check that the correct interface cable was selected and securely connected to both the printer and the computer If the cable is not correctly configured see the Getting Started Guide for configuration information Check that the interface cable is not plugged in upside down Data from a previous print job Press 1 amp 4 to print the pages stored in the printer buffer If
143. r C2932A 9 to 9 pin M F RS 232 Serial Cable 3m C2933A 9 to 25 pin M F RS 232 Serial Cable 3m C2809A 9 to 25 pin M F Serial Cable Adapter With the C2809A serial cable adapter installed on the printer you can connect a 25 pin cable connector to the printer The adapter pin connections are shown below 25 to 9 pin adapter C2809A female adapter end male adapter end DB 9 Serial Cable pin outs Computer DB 9 Printer DB 9 male cable end 2 Receive Data 2 Transmit Data 3 Transmit Data 3 Receive Data E 2 Serial Pin out and Cabling Configuration EN Note EN DB 25 Serial Cable pin outs Computer DB 25 Printer DB 9 male cable end 3 Receive Data 2 Transmit Data 2 Transmit Data 3 Receive Data 20 Data Terminal Ready 7 Ground 6 Data Set Ready 5 Clear to Send The pin outs for the computer end are typical pin numbers The actual pin numbers for you PC may be different Please check the documentation for your computer to verify the proper pin outs Pins not shown are not used by the printer Serial Pin out and Cabling Configuration E 3 E o9suaar oJeMyosS pue jueneM Pin Functions Pin 1 This pin is also referred to as chassis ground and should not be confused with pin 7 or common Protective Ground ground which serves as the circuit common The purposed of this pin is to provide protection against electrical shock where two pieces of equipment are connected and one piece does not incl
144. r or not even or odd parity is used Transmission is asynchronous with one start bit eight data bits and one stop bit Parity is not used HP LaserJets are DTE devices Handshaking is the method in which the flow of data between two devices is controlled The two methods of flow control that are used by HP LaserJet printers are software flow control in which one device controls another by the content of the data and hardware flow control in which one device can control another by changing the voltage on a wire Xon Xoff is a data stream handshake protocol which sends Xon DC1 11 Hex to the computer from the printer s transmit data pin when the printer is able to accept data and sends Xoff DC3 13 Hex when the printer is not ready for data By definition hardware handshaking is performed when two programs manipulate RS 232 control pins DTR DSR RTS and CTS to achieve a hardware based form of flow control In DTR DSR handshaking the sender asserts DTR Data Terminal Ready before sending the first character in a stream of data and waits for DSR Data Set Ready to be asserted in return RTS CTS handshaking is similar but uses the Request To Send and Clear To Send pins rather than Data Terminal Ready In either case the sender delays transmitting data until the receiver is ready Serial Pin out and Cabling Configuration E 1 Hewlett Packard offers the following serial cables and adapter for use with the HP 5 5M Printers HP Part Numbe
145. r than from Tray 2 or optional trays Tray 1 has a straighter paper path resulting in fewer paper jams If labels and transparencies jam or multiple pages are fed at one time during printing try the following Fan the stack of labels or transparencies allowing space between each sheet If problems persist print one sheet at a time through Tray 1 Do not try to print on both sides of labels or transparencies Do not try to print labels or transparencies from the optional Tray 3 Damage to the printer may occur Label Guidelines Only use labels recommended for use in laser printers the labels must be compatible with the heat and pressure of the fusing assembly process See Appendix A for media specifications Do not use labels that are separating from the backing sheet or that are wrinkled or damaged in any way Do not use label sheets with the backing sheet exposed such as labels with any spaces between them Do not feed a sheet of labels through the printer more than once The label adhesive is designed for only one pass through the printer If a sheet of labels becomes jammed in the printer turn off the printer remove the toner cartridge and carefully pull the labels out towards the front of the printer Transparency Guidelines Only use transparencies recommended for use in laser printers such as HP or 3M overhead transparency film See Appendix A for media specifications To avoid transparency curl
146. ray Toner Shading 7 17 Vertical Repetitive Defects llle 7 18 Improperly Formed Characters 7 18 Vertical Line at Edge of Paper 2 2 llle 7 18 Understanding Printer Messages 7 19 Status Messages 1 e 7 19 Warning Messages 2 len 7 21 Error Messages carea eaa pa a a ee 7 22 Service Messages os o ee ee a 7 24 Troubleshooting Checklist lll 7 26 Printer Response Problems 7 26 Software Computer Printer Interface Problems 7 28 Problems Using Optional Accessories 7 33 PostScript Troubleshooting llle 7 35 Maintaining and Adjusting the Printer Introd ction sie 2s eae ee ee a ee UR Rd 8 1 Managing the Toner Cartridge llle 8 2 Toner Cartridge Life p su a a ea ee ee 8 2 Storing Installing and Recycling the Toner Cartridge 8 2 HP s Policy on Use of Non HP Toner Cartridges 8 2 Clearing the TONER LOW Message 8 3 Extending Toner Cartridge Life 8 4 Cleaning the Printer 2 2 es 8 5 Printer Cleaning Tasks llle 8 6 Contents 3 Index Contents 4 Saving Power with the PowerSave Feature 8 7 User Replaceable Parts arra ataa pE aa 8 9 Tray 1 Paper Pickup Roller amp Separation Pad 8 10 Tray 2 Pickup Roller less 8 11 Jranster Roller oaa caet e ie RRR e hice a a A 8 12 Fusing
147. rd pcl 2 2 status messages 7 19 status monitor 2 7 status utilities windows 2 3 EN Status Window 2 3 stopping a print job 4 8 SunOS 2 10 supplies choosing labels A 4 choosing paper A 2 SYM SET 3 8 symbol set 3 8 symbol sets printer commands B 4 Symphony Lotus B 3 T television reception C 6 temperature C 2 terminating a job 4 8 test menu 3 17 testing the printer 7 11 testing SIMM board D 9 tests PostScript 5 12 timeout PostScript 5 11 toner and EconoMode 8 2 and print density 8 2 cartridge installation 8 2 cartridge life 8 2 cartridge replacement 8 2 cartridge storage 8 2 caution 8 6 cautions 8 2 description 8 2 installing 8 2 non HP toner cartridges 8 2 recycling 8 2 removing from clothes 8 6 saving 6 6 shelf life 8 2 storage 8 2 TONER DENSITY 3 12 TONER LOW 3 12 TONER LOW message 8 3 8 4 transfer roller cleaning 8 6 location 8 5 replacing 8 12 transparencies printing 4 18 recommended 4 18 specifications A 5 tray capacity 4 3 choosing 4 3 loading 4 4 locking out 4 10 reserving 4 10 TRAY 1 3 11 4 4 loading 4 7 loading envelopes 4 17 tray 2 4 4 loading 4 6 tray 3 4 5 details 4 21 loading 4 22 printing 4 20 tray 3 assembly ordering 1 6 troubleshooting 500 sheet Tray 3 7 33 duplex 7 33 envelope feeder 7 34 faster printing 8 7 D 5 formatting 7 31 networks 7 29 paper A 2 PostScript 7 35 print quality 6 3 7 16 SIMM boards D 10 SIMM validation error messages D 11 slow printing 7 30
148. rd recommends that only HP authorized service technicians service your printer After the watranty period some worn parts can be replaced by the owner See Chapter 7 Solving Printer Problems to troubleshoot problems that may be related to worn user replaceable parts WARNING Switch the printer off and unplug before replacing parts Failure to do so may result in personal injury or damage to the printer Allow the printer to cool for 30 minutes before replacing any parts Unless specifically noted the replacement process is the reverse of the removal process Always carefully observe the position and alignment of the part you are removing this is your best guide to replacement Table 8 1 User Replaceable Parts 110V Maintenance Kit C3916 69001 Kit includes commonly used parts to maintain 110V LaserJet 5 5M printers Tray 1 Tray 2 and Tray 3 Pickup Rollers Tray 1 Separation Pad Transfer roller 110V Fuser Assembly 220V Maintenance Kit C3916 69002 Kit includes commonly used parts to maintain 220V LaserJet 5 5M printers Tray 1 Tray 2 and Tray 3 Pickup Rollers Tray 1 Separation Pad Transfer roller 220V Fuser Assembly Tray 1 Pickup Roller RB1 2205 000CN Replace both the Tray 1 Pickup Roller and the Tray 1 Separation Pad at the same time Tray 1 Separation Pad RF5 0343 000CN Tray 2 Pickup Roller RB1 7911 000CN See Chapter 7 for replacement conditions Ordering Information User replaceable parts are available from
149. remove the transparency as it comes out of the printer and set it on a flat surface to cool To avoid transparencies sticking together remove any transparencies in the output bin before printing another transparency EN To Print Transparencies or Labels Paper Source Paper Size Orientation EN Envelope Feed Auto Select Large Capacity 1 Open Tray 1 by pulling down on the top center of the door 2 Pull out the tray extension until it clicks into place 3 Place up to 8 mm of labels or transparencies print side up in Tray 1 Caution Do not load transparencies up to the arrow on the paper guide tabs The stack of transparencies shouldn t reach higher than 2 mm below the arrow 4 In your software s print setup specify paper size and Tray 1 for the paper source 5 After printing remove the printed sheet from the output bin and lay it on a flat surface Printing 4 19 Bunulid U Note Figure 4 7 WARNING 4 20 Printing Printing with Optional Accessories Printing from the 500 sheet Tray 3 An optional 500 Sheet Lower Assembly is available for your printer It consists of a base and a 500 sheet paper tray Your printer rests on top of the Tray 3 base See the Set up Guide included with the 500 Sheet Lower Assembly for installation and setup instructions Tray 3 adjusts for letter legal A4 and executive paper and holds about 500 sheets of 20 Ib 75 g m pap
150. resentative Switch the printer off then back on If the error appears again record the numbers following the error message and call your dealer or HP service representative Switch the printer off and then back on If the error appears again record the numbers following the error message and call your dealer or HP service representative If this error appears switch the printer off and then back on If the error continues call your dealer or HP service representative Remove the incompatible envelope feeder Press to clear the display Remove the incompatible lower cassette Press to clear the display Solving Printer Problems 7 25 Z Sul9 qOJd Jejuud Bulajos Troubleshooting Checklist Use the following information to help solve printer problems For networked printers check with your network administrator if you suspect a network related problem Printer Response Problems Printer not ON Printer is not plugged in Plug the AC power cord firmly into the power receptacle and the printer be sure the power source is energized Printer is not switched on Put the printer s power switch in the on position Printer voltage is not correct Make sure line voltage is correct for the printer s power configuration see the plate next to the power receptacle on the back of your printer for voltage requirements Control panel display is blank or garbled Printer not switched on Put the printer s
151. ridge Paper Use The printer s duplexing or two sided printing option reduces paper usage and the resulting demands on natural resources This HP LaserJet design re uses Packaging Cushions used in bulk pack shipments from manufacturing sites to distribution centers are re used in shipment from distribution centers to end user outlets Worldwide This HP LaserJet printer design facilitates recycling of Plastics Major plastic parts have markings which enhance the ability to identify and recycle the materials at the end of the printer s life Manuals The manuals are printed on recycled paper using vegetable based inks without added heavy metals The manuals are recyclable Paper This printer is suited for the use of recycled papers that meet the standards in the HP LaserJet Printer Family Paper Specifications Guide HP part number 5961 0920 C 4 Specifications amp Regulatory Information EN EN US Only This HP LaserJet printer design facilitates recycling of Toner Cartridges Each HP toner cartridge box sold in the U S contains instructions and a shipping label for returning the cartridge to HP for recycling HP pays the postage Printer and Parts HP s Hardware Recycling Organization will take back this printer and other HP products when you have no further use for them HP disposes of these products in an environmentally sound manner Many of the functional parts are recovered tested an
152. rinter prints a page that describes ON errors the PostScript interpreter encounters No PostScript error messages display on the control panel This page is useful if you are developing a PostScript technical application or troubleshooting a problem Otherwise leave this item set to amp FF JAM RECOVER OFF Lets you decide whether PostScript automatically attempts to recover ON from paper jams Setting this item to GH will reduce the printer s printing performance Indicates factory default EN PostScript Printing 5 7 G Bunund 1d149S s0q Note 1 Press 2 Press 3 Press PostScript Fonts List The PostScript Fonts List has samples of the 35 built in PostScript language fonts see Figure 5 1 on the following page The PostScript Fonts List displays only the 35 PostScript language fonts with print samples for each font The list will not display the printer s internal or downloaded PCL fonts or any PostScript language downloaded fonts The characters shown on the PostScript Fonts List are printed in only one size When printing from many applications you can scale these characters to a wide range of sizes You cannot use your PostScript fonts in combination with PCL fonts resident in your printer or with other PCL fonts Language switching allows you to use either the PostScript or PCL supported type but not both simultaneously To print a PostScript Fonts List 5 8 PostScript Printing EN Figur
153. ror condition is present the printer displays the error message At the appropriate time the printer goes into PowerSave but the error message continues to be displayed The printer automatically comes out of PowerSave when you send a print job to the printer press a printer control panel key load or remove paper or open the top cover When the printer comes out of PowerSave the printer control panel displays the message 7 as the fuser warms to operating temperature The longer the printer was in PowerSave the longer it takes the fuser to warm up For example after the printer has been in PowerSave overnight it can take up to 45 seconds for the fuser to warm up Continued on next page Maintaining and Adjusting the Printer 8 7 8 oy Dunsnipy pue Puiurejure y To change the PowerSave setting You can change this setting using the software that came with your printer see software and online helps or through the printer control panel by following these steps Press TERS until PRINT IH Press FESS until Ft Press until the setting you want appears gy pP appears setting appears The options are Off 15 min 30 min 1 hr 2 hrs or 3 hrs Press to save your selection An asterisk appears next to your selection Press to exit the menus 8 8 Maintaining and Adjusting the Printer EN User Replaceable Parts During the printer warranty period Hewlett Packa
154. serJet 5M comes with 6 MB Printing 600 dpi legal size pages requires at least 6 MBytes of installed memory To check how much memory you have print a PS Config Page see later in this chapter If you have less than 12 MBytes of installed memory with the optional duplex unit installed and duplex selected a mini legal or mini A4 page pages with slightly increased margins may be printed instead If this is not satisfactory you must set resolution to 300 dpi or add more memory 5 4 PostScript Printing EN Note EN Switching Printer Languages Personalities The HP LaserJet 5 printer comes with the PCL 6 printer personality or operating language which gives you 45 built in scalable fonts You can also add a PostScript SIMM Single In Line Memory Module which gives you Adobe s 35 Type 1 fonts If more than one printer language is installed your printer is set by default to switch automatically between languages as it receives printing jobs This allows you to print either HP PCL 6 or PostScript Level 2 language documents without leaving your application Normally you should not change the printer personality setting from the printer will not automatically switch from one language to another unless software commands are sent to the the printer To change the printer s personality setting 1 Press EIJ until X appears 2 Press until F _T setting appears 3 Press until the setting you want appe
155. stScript level 2 2 3 and DOS 2 7 paper pickup 7 4 power and Windows 2 3 management D 4 D 5 conservation 8 7 Power Save adjusting 8 7 preprinted forms printing 4 13 rear cover 7 6 repeated jams 7 9 top cover 7 5 noise grinding 7 33 8 14 transfer guide 7 4 o tray 3 7 7 On Line key parallel menu 3 14 print density 6 5 see the Go key 3 3 part numbers 1 6 adjusting 6 3 optional media inputs 4 5 parts and REt setting 6 5 options replaceable 8 9 default 6 3 printing 4 20 parts locations 1 8 PRINT MENU MAP 3 6 ORIENTATION 3 6 pel PRINT PCL DEMO 3 17 PRINT PS CONFIG 3 17 PRINT PS DATA SHEET 3 17 print quality 7 16 commands B 1 demo printing 3 17 font selection B 3 duplex binding setups 4 24 letterhead 4 15 loading letterhead for duplexing 4 26 OS 2 printer drivers 2 9 overhead transparencies printing 4 18 recommended 4 18 specifications A 5 P PACING 3 15 packing guidelines F 3 page orientation duplex printing 4 24 PAGEPROTCT 3 10 PAPER 3 6 choosing A 2 envelopes A 6 guidelines A 2 heavy stock A 2 labels A 4 loading 4 4 loading tray 1 4 7 loading tray 2 4 6 loading tray 3 4 22 orientation 4 15 papers to avoid A 2 preprinted A 2 purchasing A 1 sizes 4 3 source 4 3 special 4 13 specifications A 1 transparencies A 5 weight 4 3 paper access cover cleaning 8 6 location 8 5 Paper Cassette replacing roller 8 11 paper feed guide cleaning 8 6 location 8 5 EN fonts menu 3 8 memory D 2 D 4
156. t adds font management for MS Windows 3 1 3 11 MS Windows 95 and MS Windows NT When PostScript is available HP FontSmart also delivers the matching screen fonts for the 35 PostScript fonts using the MS Windows font names 2 4 Printing Software Overview EN Note EN TrueType Screen Fonts Screen fonts allow you to see a close representation on the computer screen of what the printed page will look like This is known as WYSIWYG short for what you see is what you get The TrueType fonts match the printer s internal fonts These fonts are automatically loaded and configured when you install the HP LaserJet 5 5M Printing System for Microsoft Windows Network Management Utilities Network Management Utilities allow remote configuration and control of networked printers These utilities allow network administrators to setup and configure networked printers in a variety of network environments Network utilities are available through the Custom setup option during software installation These utilities will not be loaded when running the default Typical installation unless you are signed on as a network administrator To add these utilities at a later time re load the installation program see Getting Started Guide and run the Custom setup option Follow the instructions on the screen HP JetAdmin HP JetAdmin allows management and configuration of the printers and accessories on a Novell Netware or Microsoft network This als
157. t caused the error will not be configured You can still print if the SIMM has more than one bank of memory EN Printer Memory D 11 D 12 Printer Memory EN E Serial Pin out and Cabling Configuration Data Terminal Equipment DTE Data Communications Equipment DCE Asynchronous Communication Parity HP LaserJet Serial Data Format Serial Interface Protocol handshaking Software Flow Control software handshaking Hardware Flow Control hardware handshaking EN Serial Communication Serial communication is simply the transmission of data one bit at a time With just one bit to transmit at a time data can be transferred with a simple electrical circuit consisting of only two wires In this fashion an eight bit byte is transmitted one bit at a time and the individual bits are reassembled into the original byte on the receiving end Bit transmission occurs from the least significant bit to the most significant bit Transmit on pin 2 and receive on pin 3 Aprinter is typically a DTE device Transmit on pin 3 and receive on pin 2 A modem is typically a DCE device Asynchronous communication or start stop transmission is the concept of enclosing a character with a start and stop bit The RS 232 specification defines the standards for asynchronous serial communication Parity is a method of error checking in which a bit is added to keep the number of bits in a character even or odd depending upon whethe
158. t number with the soft font D described next The letter preceding the font number shows the source of the font I is Internal S is Permanent soft font and Slot is SIMM slot number follows Font ID is the number you assign to soft fonts when you download them through your software Escape Sequence Legend a Font is the number you use to select internal or downloaded soft fonts from the control panel Do not 7 14 Solving Printer Problems EN Figure 7 3 EN Lade 5 PCL Font List Internal Scalable and Bitmapped Fonts Font Pitch Point Courier CG Times CG Times Bold CG Times Italic CG Times Bold Italic CG Omega CG Omega Bold CG Omega Italic CG Omega Bold Italic Coronet Clarendon Condensed Univers Medium Univers Bold Univers Medium Italic Univers Bold Italic Univers Medium Condensed Univers Bold Condensed Univers Medium Condensed Italic Univers Bold Condensed Italic Antique Olive Antique Olive Bold Antique Olive italic Garamond Antiqua Garamond Halbfett Garamond Kursiv Garamond Kursiv Halbfet Marigold Albertus Medium Albertus Extra Bold PCL Font List Escape Sequence lt esc gt lt esc gt s0p BZ h0s0b4099T esc esc stp EERE v0s0b4 1017 esc esc sp EE vos3b4101T esc esc sp EES v1s0b4101T esc lt esc gt s1p EE v1s3b4101T esc lt esc gt s1p EE v0s0b4113T esc esc sp
159. t work on networked printers Printing Software Overview 2 7 MOIAJ2AQ Z lemyos Bunuud Software for Macintosh The HP LaserJet 5M printer comes with an installer program that automatically installs the following on your hard disk Macintosh printer drivers Bitmapped screen fonts HP LaserJet Utility Macintosh Printer Drivers HP LaserJet The HP LaserJet is an Adobe PostScript Level 2 printer driver Once you install this driver most of your printer s features are available from the Print and Page Setup dialog boxes LaserJet 5M GX The LaserJet 5M GX is a printer driver designed to give you access to your printer from a Macintosh with QuickDraw GX installed If you are not using QuickDraw GX you will not need this driver Fonts Bitmapped Screen Fonts When you install the HP LaserJet 5M printer driver bitmapped screen fonts are automatically installed on your system These screen fonts match your printer s 35 internal PostScript fonts allowing you to see on screen how your printed page will look 2 8 Printing Software Overview EN Note EN HP LaserJet Utility The HP LaserJet Utility allows you to control most printer features from your computer screen You can display or customize the current control panel message You can name the printer assign it to a zone on your network download files and fonts and change most of the printer default settings using this utility You can set the
160. tected a temporary error condition 52 PRINTER ERROR CYCLE POWER The printer identified an internal service error 53 XY ZZ ERROR An error occurred during configuration and validation of SIMM memory X Hardware Type 0 ROM 1 RAM 2 Flash Y Hardware Device 0 Internal Memory 1 SIMM Slot 1 2 SIMM Slot 2 3 SIMM Slot 3 4 SIMM Slot 4 Error Number Unsupported memory Unrecognized memory Unsupported memory size Failed RAM test Exceeded maximum RAM size Exceeded maximum ROM size Invalid SIMM speed SIMM reporting information incorrectly SIMM RAM parity error SIMM address conflict ROM out of bounds Could not make temporary mapping N N NOoRWNM O 55 PRINTER ERROR PRESS GO KEY The printer detected a temporary error condition 57 MOTOR FAILURE CALL SERVICE The printer identified an internal service error 58 FAN MOTOR FAILURE CALL SERVICE The printer identified an internal service error 7 24 Solving Printer Problems If this error appears switch the printer off for at least 15 minutes and then back on If the error continues call your dealer or HP service representative If this error appears switch the printer off and then back on If the error continues call your dealer or HP service representative If this error appears switch the printer off and then back on If the error continues call your dealer or HP service representative Make sure your SIMM
161. th the flat side of the shaft Slide the roller to the left until it clicks into place Reinstall the envelope feeder access cover and discard the used roller and pad EN EN Tray 2 Pickup Roller Before you begin these steps turn the printer off and unplug the power cord 1 Open the top cover and remove the toner cartridge N Remove Tray 2 3 Gently rotate the printer onto its left side so that the bottom of the printer is easily accessible A To remove the Pickup Roller pinch the retaining clip on top of the roller with your right hand while sliding the roller up off the shaft with your left hand To install a new Pickup Roller slide it over the shaft and rotate it until properly aligned Slide the roller down until it clicks into place Place the printer upright Replace the toner cartridge and Tray 2 Plug in the power cord Switch the printer on Discard the used roller Maintaining and Adjusting the Printer 8 11 8 ou Bunsnfpy pue Puiurejure y Transfer Roller 8 12 Maintaining and Adjusting the Printer Before you begin these steps turn the printer off and unplug the power cord 1 Open the top cover and remove the toner cartridge 2 Remove the transfer roller hook tool located near the left end of the inside front panel 3 Lift up on the chrome shaft using the hook tool 4 Lift the roller up and out of its retaining slots Discard the used roller Caution Be careful
162. the tray increase the tension turn the adjustment counterclockwise The media may be sticking together Try fanning the media to separate each sheet If this does not solve the problem print each sheet separately from Tray 1 See Chapter 4 for printing instructions for labels and transparencies Try stacking less envelopes in Tray 1 or try feeding one envelope at a time Solving Printer Problems 7 9 Z Sul9 qOJd Jejuud BuiAjos Resetting the Printer Reset the printer with caution You can lose buffered page data or printer configuration data when you reset Only use it in the following circumstances You want to restore the default printer settings Communication between the printer and computer is interrupted You are using both the serial and parallel I O ports and one of the ports is having problems Four different resets are available through the F on the control panel Each reset will affect different settings for the printer Clears memory Resets menus to defaults Resets Active I O Port Resets all I O Ports See the Resets Menu in Chapter 3 for further details on each reset To activate a printer reset 1 Press until f appears 2 Press until the desired reset is displayed 3 Press to activate the reset 7 10 Solving Printer Problems Note EN N Testing the Printer Self Tests Self tests can be printed to determine the current printer settings opti
163. tiple page document from two trays In your software application find the Source option setting This may be found under Page Setup Print or Print Setup Some software applications may not give the option of pre selecting more than one source for the media If this option is not available see Manually Feeding Pages earlier in this chapter for another method of printing on more than one type of media for a print job Set the First Page setting to the reserved tray for example Tray 1 holding letterhead Set the Other Pages setting to the second paper source for example Tray 2 for plain paper Print the document The printer prints page 1 on letterhead from Tray 1 and subsequent pages on plain paper from Tray 2 EN Printing on Special Media Printing Letterhead and Preprinted Forms If letterhead and forms will be printed regularly it may be useful to reserve and lock out a tray for these special papers If letterhead and form printing is only occasional Tray 1 can be used to easily print these special papers Regular Printing on Special Paper The HP LaserJet 5 5M printer can be set to recognize a paper source such as Tray 1 as being reserved for letterhead preprinted forms or other type of special paper This is helpful when several multi page jobs print on more than one type of media For instance if a letter is longer than one page the first page may be printed on letterhead and subsequent pages on regular p
164. top cover is firmly closed INSTALL TONER The toner cartridge is not installed correctly or is Insert a toner cartridge or make sure the cartridge CARTRIDGE not installed is fully seated and the top cover is fully closed INSTALL TRAY 2 MANUALLY FEED envelope size MANUALLY FEED paper size REMOVE DUPLEX Paper is jammed in the Duplex Unit s paper path REMOVE PAPER JAM TONER LOW PRESS GO KEY TRAY x LOAD paper size X LOAD envelope size EN This error appears when the printer is trying to select media from Tray 3 but is unable to since Tray 2 is open or not installed correctly The printer requested that an envelope be y be i The printer requested that media be manually fed Paper size may be LET A4 or A5 Paper is jammed in the paper path the printer rear door is open or the paper jam sensor at the rear of the fusing assembly may be stuck causing a false paper jam warning The toner cartridge is running out of toner The printer will go off line until you press or change the toner cartridge The printer received a request for a paper size not available in the printer The x stands for 1 Tray 1 2 Tray 2 or 3 Tray 3 This error is displayed when a requested envelope size is not loaded into the printer X is the envelope feeder or Tray 1 Re install Tray 2 Insert the appropriate paper size into Tray 1 Press 7 if the desired paper is already loaded in the tray Insert the appropriat
165. tout Paper Trays and Options Tray 2 LETTER Tray 3 LETTER Envelope Feeder COM10 Duplex Unit Solving Printer Problems 7 13 Z SUJ9 qOJd Jojuld BuiAjos Checking Installed PCL Fonts Your HP LaserJet printer comes with 45 scalable fonts and one bitmapped Line Printer font You can find out which PCL fonts are currently installed in your printer by printing a PCL font list If you have PostScript installed you can also print a PostScript font list See Chapter 5 for more information The font list printout shows only permanent soft fonts Permanent soft fonts are downloaded soft fonts that stay resident in the printer until you download other fonts to replace them or until you turn the printer off To print a PCL Font List 1 Press until i appears 2 Press until F is displayed 3 Press to print the list Understanding the PCL Font List Printout Figure 7 3 is the first page of a sample PCL Typeface List Letters in the sample font list match numbers in the key to Figure 7 3 shown below See Appendix B Common PCL Printer Commands for step by step instructions on using printer commands to select a font in DOS applications Item Key to Figure 7 3 Font is the name of the font Pitch Point indicates the specified pitch or point size of the font Scale indicates a scalable font Escape Sequence a PCL programming command is used to select the designated font confuse the fon
166. ts on its surface Try paper from a different source The paper lot is bad The manufacturing processes can cause some areas to reject toner Try a different kind or brand of paper The transfer roller is dirty Replace the transfer roller see User Replaceable Parts in Chapter 8 7 16 Solving Printer Problems EN rrr UJ o QO 0 0 0 AaBbC AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc EN Vertical Lines If sharp black vertical streaks appear on the page the photosensitive drum inside the toner cartridge has probably been scratched Replace the toner cartridge If smeared black vertical streaks appear the fuser may be bad Inspect the rollers for scratches and excessive wear and if necessary replace the fusing assembly as described in User Replaceable Parts in Chapter 8 Toner Smear If toner smears appear on the leading edge of the paper the paper guides are dirty Clean the printer as described in Cleaning the Printer in Chapter 8 If toner on the paper is loose or can be wiped off easily your fuser may be damaged See an HP authorized dealer or service representative Background Gray Toner Shading If the amount of background toner shading becomes unacceptable the procedures described below may help to clear the condition ncrease the density setting see Adjusting Print Density in Chapter 6 This will decrease the amount o
167. tting you selected An asterisk s appears next to the saved selection indicating that it is the default Default settings remain in place when the printer is switched off or reset The key is also used when printing a test page or configuration page from the printer control panel Using the Printer Control Panel 3 3 oued e 10u09 ay Huisp Note Control Panel Menus Pressing gives you access to menus one after another Each menu is described in a separate table in this section When options such as the PostScript language or duplex printing are installed in the printer new menus or menu items are automatically added to the control panel menus To print a menu map of the control panel menus Press 50 Press i until Press to print the menu map Store the menu map near the printer for a useful reference An additional copy of the HP LaserJet 5 menu map is provided on the following page The appearance of the menu map will vary for the HP LaserJet 5M It will also vary depending on the options currently installed in your printer To change a printer control panel setting Press repeatedly until the desired menu appears Press repeatedly until the desired item appears Press 5 until the desired setting appears Press to save your selection An asterisk appears next to your selection in the display indicating that it is now the default Press i5 to exit the menu
168. ude a ground connection or round prong on its AC plug In some cases not connecting chassis ground may disable communication or connecting these pins may create a problem known as a ground loop Both of these situations are rare in general and in most cases pin 1 is not needed to establish communication between two devices Questions regarding the need for connecting or not connecting chassis ground should be referred to an electrical expert Pin 2 This pin transmits data Transmitted Data TxD or TD Pin 3 This pin receives data Received Data RxD or RD Pin 4 General purpose output Uses vary widely In half duplex modems this is used to signal a desire Request to Send to transmit data RTS Pin 5 General purpose input Uses vary widely In half duplex modems this is used to grant permission Clear to Send CTS to transmit Pin 6 General purpose input to signal that the DTE and the DCE is powered up and ready to go Data Set Ready DSR Reference point for all interface voltages Common Pin 8 On modems DCD is asserted when connected to a remote modem On a DTE it is frequently Data Carrier Detect used to disable data reception DCD Pin 20 General purpose output Generally used to signal to the DCE that the DTE has been powered up Data Terminal and is ready to go Ready DTR E 4 Serial Pin out and Cabling Configuration EN Warranty and Software License Limited Warranty This warranty gives you specific
169. ully remove jammed paper and any pages in the tray that are damaged Caution When jammed paper is removed from the tray too vigorously the pickup roller may be rotated out of position If a grinding noise occurs during printer warm up the roller is out of place Turn off the printer and follow the instructions in the Optional Tray 3 Pickup Roller section in Chapter 8 for readjusting the roller 3 If necessary partially remove Tray 2 and remove jammed paper You should not need to open or remove the optional duplex unit if one is installed Note If there are frequent paper jams or multi feed problems in the Tray 3 area see Printing from the 500 Sheet Tray 3 in Chapter 4 and Repeated Paper Jams at the end of this section Solving Printer Problems 7 7 Z SUJ9 qOJd 13 Uld BuiAjos Optional Duplex Unit Paper Jams 7 8 Solving Printer Problems Remove Tray 2 2 Open the front access cover of the duplex unit and remove any paper Also remove any paper protruding from the rear of the duplex unit 3 Open the rear duplex door and remove any paper Close rear duplex door it should latch when completely closed Close the duplex unit s front access cover and replace Tray 2 EN Repeated Paper Jams General repeated paper jam problems Tray 1 has repeated jams Tray 2 has repeated jams Tray 3 has repeated jams Labels or transparencies jam Envelope jams
170. umber zero These characters may not appear on your screen as shown here You must use the exact character and case specified for PCL printer commands Figure B 1 displays the elements of a typical printer command in this instance a command for page orientation Figure B 1 Printer Command Explanation 1 Escape character begins escape sequence 2 Category of command 3 Value field contains both alpha and numeric characters 4 Uppercase letter that terminates the escape sequence B 2 Common PCL Printer Commands EN Using PCL Printer Commands Escape Character Printer commands always begin with the escape character Ec Table B 1 shows how the escape character can be entered from various software applications Table B 1 Software Escape Character Commands Lotus 1 2 3 and Type V27 027 Symphony Microsoft Word for DOS Hold down MN key and type 27 on the numeric keypad WordPerfect for DOS Type 27 MS DOS Editor Hold down KLN A then EA MS DOS Ediin Hold down KALM KI then dBase 2 CHR 27 command CHR 27 PCL Font Selection PCL printer commands to select fonts can be found on the PCL Font List see Chapter 7 Checking Installed PCL Fonts A sample section is shown below Notice the two variable boxes for symbol set Ec and point size Univers Medium Scale These variables must be filled in or the printer will use defaults For example if you want a symbol set that contains
171. vided into the following sections HP LaserJet 5 Printer Features HP LaserJet 5M Printer Features Accessories and Options Ordering Information HP LaserJet Printer Parts About Your Printer 1 1 Print Speed Print Quality PCL Language Language Switching Paper Handling Memory HP LaserJet 5 Printer Features A 12 page per minute engine with Accelerated Printing Technologies for impressive performance The printer offers true 600 dpi printing with Resolution Enhancement technology REt MicroFine toner and 120 levels of gray for smooth photo like images REt adjusts the size and placement of each dot to smooth edges and curves Combined with MicroFine toner this sharpens the appearance of text and graphics The printer comes with the PCL 6 printer language which is compatible with all previous HP LaserJet printers PCL 6 offers faster printing performance built in Intellifont and TrueType type scaling technologies built in HP GL 2 vector graphics and advanced imaging capabilities such as reverse white on black printing and patterned fonts When optional printer languages such as PostScript are installed the printer can automatically determine and switch to the appropriate language of a print job The printer can print on a variety of sizes and weights of paper as well as envelopes labels and transparencies Tray 1 adjusts to hold envelopes and various sizes of paper that can be fed manually or stac
172. y Configuration Menu This menu contains the items for personality Resource Saving and I O Buffering Depending on how your printer s memory is configured any combination of menu items and possible values can appear See Chapter 5 for additional PostScript information When you change an item in this menu the printer automatically resets and all fonts macros and downloaded data in the printer are lost Memory Configuration Menu items can be selected only from the printer control panel You cannot change them temporarily in your software application See Figure 3 2 item F for the location of the Memory Configuration Menu on the Menu Map Memory Configuration Menu Items 1 0 BUFFER RESRCSAVE PCL MEM PS MEM Indicates factory default EN AUTO The I O buffer is a portion of the printer memory set aside to hold OFF incoming data This reduces the time your computer must wait when a ON job is sent to the printer When this item is set to UTG the memory set aside for I O buffering is automatically determined by the printer based on available memory When it is set to GH the size can be manually adjusted When it is set to GFF no memory is set aside for I O buffers See How O Buffering Improves Performance in Appendix D When i ER is set to OH this item appears in the menu Press TAT to add or reduce l O buffer memory in increments of 10 KBytes up to 100 KBytes then in 100 KByte increments This item ap
173. your authorized HP dealer or from Hewlett Packard To order parts see the HP Support pages at the front of this manual EN Maintaining and Adjusting the Printer 8 9 8 eu Dunsnipy pue BuiurejureJy Tray 1 Paper Pickup Roller amp Separation Pad 8 10 Maintaining and Adjusting the Printer Before you begin these steps turn the printer off and unplug the power cord 1 Open Tray 1 by pulling down on the top center of the front door 2 Remove the envelope feeder access cover by grasping each side of the tab and pulling downward and toward you 3 Torelease the Pickup Roller pinch the retaining clip on the right end of the roller with your right hand while sliding the roller to the right with your left hand 4 Toremove the Pickup Roller push in on the small plastic tab with your right hand while sliding the roller off the shaft with your left hand 5 To remove the Separation Pad insert a flat blade screwdriver into the indentation at the front of the pad Carefully rotate the screwdriver to loosen the pad When loose gently lift out the pad To install a new separation pad place it over the opening and press it down firmly with your forefinger to seat it Be sure the metal edge is toward the front of the printer To install a new Pickup Roller slide it over the shaft and rotate it so that the flat side of the roller is aligned wi
174. ze 3 5 in x 6 3 in 90 mm x 160 mm Maximum envelope size 8 5 in x 14 0 in 216 mm x 356 mm 16 to 28 Ib 60 to 105 g m Envelope Size Dimensions Commercial 10 COM 10 4 1 in x 9 5 in 105 mm x 241 mm 7 3 4 Monarch 3 9 in x 7 5 in 99 mm x 191 mm DL uommx220 mm 4 3 nx 87 m 162 mm x 229 mm 6 4 in x 9 0 in 176 mm x 250 mm 6 9 in x 9 8 in 4 16 Printing EN To Load Envelopes into Tray 1 1 Open Tray 1 by pulling down on the top center of the door N Pull out the tray extension until it snaps into place Uu Place up to 10 envelopes against the left side of the tray print side up with the postage end in see illustration for orientation Slide the stack of envelopes into the printer as far as it will go without forcing it If the stack of envelopes jams while feeding into the printer try reducing the amount of envelopes in the tray 4 Slide the paper width guide to the left until it lightly touches the right side of the envelope stack without bending the envelopes Note The paper width guide ensures that envelopes feed correctly into the printer Envelopes must fit squarely and firmly between the paper width guide and the left side of Tray 1 If they do not they may feed into the printer incorrectly resulting in a paper jam Bunund U EN Printing 4 17 Note Caution Caution 4 18 Printing Printing Labels and Transparencies Print labels and transparencies from Tray 1 rathe

HP LaserJet 5 and 5M Printer User's Manual - ENWW

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