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Remote Backup User Manual Mac OS X

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1. Resource Library Documentation Users Shared Apply Undo Figure 13 Summary view Task Name You can give the backup task a name Introweb BV 2008 Page 15 of 27 4 Introweb Remote Backup Client for Mac OS X 3 20 User Manual 7 2 3 Data You can select data to backup in the Data tab in the Task properties You can easily expand and collapse the branches of the tree by clicking the plus or minus signs displayed at the left All items are displayed with their type Task Name Data task Summary Data Schedule Select which files and folders should be included for this task Selected resources 154 MB in 27988 file s V Y V 7 Applications gt 1 Address Book app gt ML AppleScript gt 3 Automator app Refresh C Apply 9 Undo Figure 14 Select backup data When a folder is selected for backup underlying files and folders are automatically in the selection unless explicitly deselected Note If a folder is checked with a grey background only a subset of this folder is part of the backup set Note Alight grey square in front of a file or folder means that it is not possible adopt that item in the backup set Introweb BV 2008 Page 16 of 27 Introweb Remote Backup Client for Mac OS X 3 20 User Manual 7 2 4 Schedule You can set a schedule for the backup task in the Schedule tab in the Task properties Task Name Data task Summary Data 9
2. 1 verder dan internet A Introweb Remote Backup Client for Mac OS X User Manual Version 3 20 Introweb Remote Backup Client for Mac OS X 3 20 User Manual 1 Contents A ec eed acc ce ea ead 2 2 Product Informatlon ects cic es chat tic en ances ce cn gece enon pie mane 4 4 A POAC Il 5 5 System Requiremients ince tice ceed niece cc Luces ade anana Eae aaau aai ieaiai 6 jd eee M M 7 6 1 Setup Wizard iet tee teet e Do tart er Geeta verde a etie aree re Ea 7 6 2 Registration WIZaId orsica teet dede Fed e bu een e RR e Era a ented 9 Remote Backup Client main interface 13 TERNE 14 7 2 I 14 7 2 1 Create or change backup 14 F222 SUMMA Y seis a 15 ILC TD 16 7 2 4 Schedule er ia tei P 17 7 2 5 Backup progress lesen dece oett aad aae Ee d e
3. If you do not have an username and password contact Online Backup Client Forgot your password Password Computer Figure 7 User account Note f you don t remember your password you can click on the link below the password text field A reminder will then be sent to your registered email address Introweb BV 2008 Page 10 of 27 Introweb Remote Backup Client for Mac OS X 3 20 User Manual Note If there is a problem with the username and password the Remote Backup Client will show prompt that signing in is not possible Several causes can apply to this The username and or password does not exist or is incorrect The time on the client machine differs very much from the real time more than 24 hours The Remote Backup Client cannot access the online services while port 443 SSL is blocked by a firewall on the network The next wizard page will ask you to set an encryption key The purpose of this key is to encrypt all files before transferring them to the Backup Server and decrypt the files from the Backup Server when restoring them Registration Wizard Encryption key To secure your files you must specify Fill in your Encryption Key encryption key This 15 an extra password to encrypt and decrypt your data The Encryption key should be than Confirm your Encryption Key desi peii ea O O Encryption key reminder l Please remember this key carefully since data
4. already exists the restore location a prompt appears that allows you to skip rename or overwrite the file 7 3 3 Restore older versions of data When a file has been changed within the period between two backups the client will backup the file and notice that it is changed The Remote Backup Client will than create multiple versions of the file on the Backup Server only if you have selected to store multiple versions see later in this manual Restore at date It is possible to restore a file or folder at a selected date in history You select a file or folder in the Restore view and click on Restore in the lower main panel In the Restore view that appears click on the Older Versions button Here you can select a date in history The latest backed up versions of the selected files or folder before that date will be restored Note This feature only works if you have selected to store multiple versions of the backup data see later in this manual 7 3 4 Deleting data from Backup Server To delete data from the Backup Server click on Restore in the Navigation panel Select the data that needs to be deleted by checking the checkboxes you can select multiple files or folders Click on the Delete button in the lower main panel to delete the file s The client will ask you to confirm the delete action Introweb BV 2008 Page 20 of 27 a Introweb Remote Backup Client for Mac OS X 3 20 User Man
5. Leopard On each Windows platform the Net framework 1 1 needs to be installed If the framework is not installed the setup will install the framework automatically On Linux and Mac OS X the Java 1 5 platform or higher is required Note This manual will cover the Remote Backup Client for Mac OS X A separate manual is available for the Remote Backup Client for Linux and Windows Hardware requirements Mac with 300 megahertz MHz or higher processor clock speed recommended 128 MB memory gt 25 of disk space gt Internet connection e g ADSL SDSL Introweb BV 2008 Page 6 of 27 4 Introweb Remote Backup Client for Mac OS X 3 20 User Manual 6 Setup 6 1 Setup Wizard The installation file has a size of 15 Megabytes The installation file of the Remote Backup Client is a DMG file which will introduce a friendly installation program The language of the installation program is automatically chosen and is the same as your system language Note After the installation program you can adjust the language of the Remote Backup Client Install Online Backup Client Welcome to the Online Backup Client Installer Welcome to the Online Backup Client Installation Program Introduction j Read Me You will be guided through the steps necessary to install this software p License B Select Destination B Installation Type Install B Finish Up Continue Figure 1 Welcome scr
6. Reports The Reports view shows a history of reports You can view the status of the past backups and restores D Home Backup ce Type Date Status Res RESTORE 13 12 2007 12 58 eport details RESTORE Options Support v About a Online Backup Client Reports Logs completed successfully completed successfully completed successfully completed successfully BACKUP 12 12 2007 18 00 completed successfully BACKUP 12 12 2007 14 50 completed successfully BACKUP 12 12 2007 14 37 cancelled 13 12 2007 12 25 13 12 2007 12 25 13 12 2007 12 05 Account Information B YourUsername 1 0 Status Online Usage 20 7 MB 2 gt Details Figure 23 Report view Double clicking on a report will show report details eoe Report details View Clear All Report Date 13 12 2007 12 05 Type BACKUP Results Uploaded new files 17 Uploaded size of new files 4953 B Uploaded patched files 0 Uploaded size of patched files 0 Unchanged files 0 Skipped resources see log 0 Figure 24 Report details This report will also be sent to you be email Introweb BV 2008 Page 24 of 27 2 It is possible to clean the reports or logs list In the list of reports or log click on the Clear All button Introweb Remote Backup Client for Mac OS X 3 20 User Manual 7 5 2 Logs The Logs view shows a history of log files Online Ba
7. Schedule Select when you want to schedule this task This task occurs Daily Active Time hh mm 23 00 Apply Undo Figure 15 Set a schedule The following schedule options are possible Once Performs a backup once on the time that is inserted Daily Performs a backup daily on the time that is inserted gt Weekly Use this option to select which time and day s the backup must be performed gt Monthly Use this option to select which time and day of the week the backup must be performed By checking Active the backup task will be performed automatically on the scheduled times Note If you select a task in the view Backup and click on Start task the backup task will be performed immediately 7 2 5 Backup progress The backup process can be monitored by clicking on Details on the bottom of the application during the process of a backup the details screen will pop up automatically when a backup task is initiated Introweb BV 2008 Page 17 of 27 Introweb Remote Backup Client for Mac OS X 3 20 User Manual Details Status Task Data backup Backup in progress Current file downloads Firefox 2 0 0 4 dmg File progress Total progress Full Files 1 Bytes MB 50 Sent MB 50 48 5 kB s 00 06 01 61 5 MB 00 21 34 68 0 MB Figure 16 The detail screen while making a backup Compression Size uploaded Total size Avg upl speed Remaining
8. can be restored when the key is missing 11 Back Next Cancel Figure 8 Encryption Key You must type an encryption key and then confirm this key You can only set the encryption key once After setting the encryption key it cannot be changed If you forget the encryption key the data encrypted with this key cannot be accessed anymore Please write down the encryption key in a safe place IMPORTANT This key is unique and can only be chosen once and cannot be changed afterwards Treat this key with great care since it required to restore your files after a system crash Note t is possible to store a reminder which can be sent to your personal email address In this wizard the field to enter the reminder will change into a link Forgot your encryption key Introweb BV 2008 Page 11 of 27 Introweb Remote Backup Client for Mac OS X 3 20 User Manual Congratulations You have finished the Registration Wizard To change any steps click otherwise click Finish Figure 9 End of Registration Wizard The wizard is now finished Introweb BV 2008 Page 12 of 27 Introweb Remote Backup Client for Mac OS X 3 20 User Manual P 7 Remote Backup Client main interface This is the main interface of the Remote Backup Client Several components are displayed in the figure below gt Navigation panel gt Account Information gt Main panel e g Home Navigation panel
9. Online Backup Client uz Navigation Home D gt Home What do you want to do Backup Registration Wizard 29 Restore Automatic Backup Report details Automatic Backup On Options Status 9 Last backup Name My daily backup Date 07 12 2007 10 58 Status COMPLETED SUCCESSFULLY 4 Next backup YourUsername Name My daily backup 1 0 Date 07 12 2007 18 00 Status Online Usage 20 8 MB 2 Account Information gt Details Figure 10 Remote Backup Client main interface The Navigation panel is the main navigation through the Remote Backup Client The options gt Home Start View Backup Select local data for a backup Restore Select remote data for a restore Reports details View information on executed backups gt Options Configure backup tasks gt Support View contact information for support gt About Additional information about the Remote Backup Client Account Information Shows account details account name storage space status and usage of storage space Main Panel The main panel is the working space of the Remote Backup Client Depending on what you want to do this panel will show the necessary views Introweb BV 2008 Page 13 of 27 P Introweb Remote Backup Client for Mac OS X 3 20 User Manual 7 1 Home When you start the Remote Backup Client it will show the Remote Backup Client Home view This view shows the status of the last and th
10. ckup Client Report details Reports Logs Date Message 13 12 2007 12 25 Process failure w Report details 12 12 2007 14 38 message cancelledByUser Options Support About amp Account Information B YourUsername 1 0 Status Online View Clear All Usage 20 7 MB 2X gt Details Figure 25 Log view Three types of events can occur gt Information This is information on progress of the backup or restore procedure Warning Non fatal errors occurred during backup or restore process gt Error A fatal error has occurred in the Remote Backup Client Details of the log message can be viewed by clicking on View This shows a dialog with detailed information of the message Introweb BV 2008 Page 25 of 27 Introweb Remote Backup Client for Mac OS X 3 20 User Manual Log Event Details rEvent Date 12 12 2007 14 38 Type ERROR Message Action cancelled by user Action Backup Description Close Figure 26 Log Event Details 7 6 Support Clicking on Support in the Navigation panel will give contact details Online Backup Client 55 Home Links to Online Backup Client online help Backup Restore Report details Copy URL Please visit www youronlinebackup com Account Information YourUsername 10 Status Online Usage 20 7 MB 2 Figure 27 Support contact information 7 7 About Clicking on Abo
11. dd 17 Ae RONO C 19 7 9 1 View backed Up dala cemere tetti edat 19 7 3 2 Restore latest versions of data sssssssssse eere 19 7 3 3 Restore older versions Of data ssssssssssee eene eren 20 7 3 4 Deleting data from Backup 20 RESTOLE PIOCOSS 21 M 22 TAM 22 AAA NOCOU 22 7 4 3 Backup Restore te teneo ata 23 yaq Eire 23 7 5 REPOM dtS m S 23 DD Mes AC POMS doi cL IN UU diio 24 7 5 2 E098 ise eee ap D EROR IEEE DE e cu 25 7 6 SUP DOM E A 26 Introweb BV 2008 Page 2 of 27 Introweb Remote Backup Client for Mac OS X 3 20 User Manual Fol BDOUL ite eed 26 Introweb BV 2008 Page 3 of 27 Introweb Remote Backup Client for Mac OS X 3 20 User Manual 4 2 Product Information Product Version Remote Backup Client for Mac OS X 3 20 0 1 3 Benefits The Remote Backup Client has a lot of benefits See below gt Install and online within 5 minutes Automatic Remote Backups Convenient User Interface Incremental data
12. e next backup task Status 4 Last backup Name My daily backup Date 07 12 2007 10 58 Status COMPLETED SUCCESSFULLY 4d Next backup Name My daily backup Date 07 12 2007 18 00 Figure 11 Status of the last and next backup 7 2 Backup You can backup data by clicking on Backup in the Navigation panel Size Active Next start Last Start Daily task 6 4 kB Yes 12 12 2007 12 12 2007 Data task 154 MB Yes 12 12 2007 Start task Newtask Edit Task Delete Figure 12 Backup 7 2 1 Create or change backup task To create or change a backup task Create task gt Click on New Task to create a new backup task gt The Task Properties will open and you can configure o Summary change name of backup task Introweb BV 2008 Page 14 of 27 Introweb Remote Backup Client for Mac OS X 3 20 User Manual o Data o Schedule Change task gt Select the task in the tree view and click on Edit Task gt The Task Properties will open and you can configure o Summary change name of backup task o Data o Schedule 7 2 2 Summary The Summary tab gives you a summary of the backup task You can change the name of the backup task in this screen Task Name Data task c Summary 4 Data Schedule Created date 12 12 2007 14 48 Number of files 27988 Last start date Size 154 MB Next start date 12 12 2007 23 00 Scheduled resources
13. een Now you can Read the release notes gt Accept the license agreement gt Choose the destination volume for installation Introweb BV 2008 Page 7 of 27 Introweb Remote Backup Client for Mac OS X 3 20 User Manual Install Online Backup Client D Introduction D Select Destination Installation Type Install Finish Up Select a Destination Select a destination volume to install the Online Backup Client software Disk 1 93 2GB 68 4GB Free Installing this software requires 15 9MB of space You have chosen to install this software on the volume Disk 1 7 Continue Figure 2 Choose destination volume The installation program will ask for the login credentials of the administrator of the system Install Online Backup Client D Introduction Select Destination Installation Type Install Finish Up Installing Online Backup Client Installing Online Backup Client Writing files 33 Completed Go Back Continue Figure 3 Installing Remote Backup Client The Remote Backup Client is successfully installed on your computer Introweb BV 2008 Page 8 of 27 Introweb Remote Backup Client for Mac OS X 3 20 User Manual Install Online Backup Client Introduction Select Destination Installation Type The software was successfully installed GoBack Figure 4 Finishing installation program 6 2 Regist
14. n The average compression rate of the backed up data gt Size downloaded The size of the downloaded data gt Total size The total size of the selected data 7 4 Options You can set different kind of settings by clicking Options in the Navigation panel Online Backup Client LA Navigation Options D Home 3 Backup Restore General Report details Language settings English Hj Options e Support About _ Send e mail with restore status reports General Account Backup and Restore Advanced C Send e mail with backup status reports Account Information 98 YourUsername 1 0 Status Online Usage 20 7 MB 2 gt Details Figure 21 Options 7 4 1 General In the General tab you can set general options of the Remote Backup Client gt You can change the language of the application gt You can able or disable the sending of backup and restore reports by email 7 4 2 Account You can change your password for you backup account Note It might not be possible to change your password in the Remote Backup client since Introweb can disable this option Introweb BV 2008 Page 22 of 27 Introweb Remote Backup Client for Mac OS X 3 20 User Manual Note Itis not possible to change the username or encryption key 7 4 3 Backup and Restore In the Backup and Restore tab you can set options that are specific for backing up and restoring wi
15. ration Wizard When the Remote Backup Client is started for the first time it will start with the Registration Wizard The Registration Wizard guides you to fill in the account information and encryption key With the encryption key your data will be encrypted and decrypted Registration Wizard Thank you for using Online Backup Client Get started right now with the Registration Wizard This wizard will Setup your account information Setup your encryption key Click on Next to continue or to close this Registration wizard Back Next Figure 5 Registration wizard You need to fill in the address of the Backup Server to connect to Introweb will provide you with this address You can test the address by clicking on Test Introweb BV 2008 Page 9 of 27 Introweb Remote Backup Client for Mac OS X 3 20 User Manual Registration Wizard Backup server To connect to backup service you need to specify the server address Cages e g https service backup com https service backup com Back Next Cancel Figure 6 Backup Server Address You need to fill in the username and password that you created or obtained from Introweb Note You also have to fill in a Computer name This which will be registered at the Backup Server to store all files Registration Wizard Account information Online Backup Client provides an account Username with a username and password
16. th the Remote Backup Client Online Backup Client 3 Navigation Options D Home Backup 9 Restore Versioning w Report details Online Backup Client can maintain multiple versions on the server Options Versions 3 8 Support About Restoring Please choose the folder which Online Backup Client will use to save the restored files Click Browse to select the folder General Account Backup andRestore Advanced Users Shared Restores Account Information YourUsername 1 0 Status Online Usage 20 7 2 Figure 22 Default restore directory Versioning In this view the maximum number of versions of backed up files can be set Default value is 3 versions Note The original file is a version too For example setting three versions makes a total of four versions Restoring In this view the default restore folder can be specified This is the folder where data is restored by default when you don t choose a specified folder 7 4 4 Advanced In the Advanced tab you can set advanced options of the Remote Backup Client gt You can set the type of Encryption of the data that will be backed up AES 128 bits or 256 bits encryption 7 5 Report details Introweb BV 2008 Page 23 of 27 Introweb Remote Backup Client for Mac OS X 3 20 User Manual 4 Click on Reports and Logs in the Navigation panel for chronological overview of important events 7 5 1
17. time Elapsed time Cancel The details regarding the backup of data Progress information File progress The progress of the backup of the indicated file Total progress The progress of the total backup task Full Patch NoNeed Skipped Done Total Done Other information Avg upl speed Remaining time Elapsed time Compression Size uploaded Total size Introweb BV 2008 In the table the amount of files the amount of selected MBs and the amount of sent MBs Full backed up files Patched backed up files incremental backups Unchanged files unchanged compared to last backup Skipped files details in the logs explained later The total amount of processed data The total amount of selected data The percentage of processed data The average upload speed The estimated remaining time The elapsed time The average compression rate of the backed up data The size of the uploaded data The total size of the selected data Page 18 of 27 Introweb Remote Backup Client for Mac OS X 3 20 User Manual 7 3 Restore Your backed up data can be accessed by clicking Restore in the Navigation panel 7 3 1 View backed up data The view shows a collection of computers in the tree view These computers are the base of the backup schedules If the Remote Backup Client is or was previously installed on a computer this computer will be shown in this screen Furthermore the tree view sho
18. traffic Low bandwidth required High data security SSL connection HTTPS Encryption of data with AES 128 and 256 Bits Automatic update always the latest version Introweb BV 2008 Page 4 of 27 2 Introweb Remote Backup Client for Mac OS X 3 20 User Manual 4 Features The Remote Backup Client has several features It supports different kinds of data It can backup normal data but also specific data gt You make or more scheduled tasks to backup data automatically e g daily weekly gt The Remote Backup Client fully supports all Mac file formats including user rights The Remote Backup Service also includes a Management Console which can be accessed through an internet browser e g Internet Explorer It has several functions gt Access your data to restore or remove a file gt Change user settings e g password gt Overview of your backups through logs and reports Introweb BV 2008 Page 5 of 27 Introweb Remote Backup Client for Mac OS X 3 20 User Manual 5 System Requirements The Remote Backup Client is supported on different platforms See below Platforms gt Windows 2000 Professional gt Windows XP Home Professional Windows Vista gt Windows Server 2000 2003 Small Business Server gt Linux RedHat SuSE and Debian and Debian based systems such as Ubuntu all with Java 1 5 or higher gt MacOS X Mac OS X 10 4 10 and higher Tiger and Mac OS X 10 5 0 and higher
19. ual Delete version r Versions to delete All files All except latest Delete Cancel Figure 19 Confirm delete action Note You can choose to delete all data except the latest versions This can be useful to clean up your backup account 7 3 5 Restore process The restore process can be monitored by clicking on Details on the bottom of the application during the process of a restore the details screen will pop up automatically when a restore is initiated Status Restore in progress Current file Users Shared Restores 2007 12 13 Library File progress 0 Avg upl speed Compression Elapsed time 00 00 24 Size downloaded Cancel Figure 20 Restoring Data The details regarding the restore of data Progress information gt File progress The progress of the restore of the indicated file gt Files Restored The number of files that have been restored gt Files Skipped The number of files that have been skipped gt Bytes Restored The amount of restored files in Megabytes gt Bytes Skipped The amount of skipped files in Megabytes gt Bytes Received MB The amount of restored files in Megabyte Introweb BV 2008 Page 21 of 27 4 Introweb Remote Backup Client for Mac OS X 3 20 User Manual gt Avg downl speed The average download speed Remaining time The estimated remaining time gt Elapsed time The elapsed time gt Compressio
20. ut in the Navigation panel will give details on the version of the software and the license of the software Introweb BV 2008 Page 26 of 27 Introweb Remote Backup Client for Mac OS X 3 20 User Manual Online Backup Client Navigation About D Home Backup 9 Restore Report details WARNING This computer program is protected by copyright law and international treaties Unauthorized duplication or distribution of this program or any portion of it may result in severe civil or e Support criminal penalties and will be prosecuted to the maximum extent About possible under the law Version 3 20 0 1 Professional Edition Options 2003 2007 BackupAgent BV Netherlands All rights reserved Account Information YourUsername 1 0GB Status Online Usage 20 7 MB 2 Details Figure 28 Remote Backup Client about Introweb BV 2008 Page 27 of 27
21. ws all backed up data in the same structure as it was on your computer In this view you can restore data from the Backup Server and delete data from the server Online Backup Client 3 Navigation Restore My Computers Y 5 MacDemo Y Q Library Y Of Mail Y AccountTypes Y com mac mailaccounts C E Dutch Iproj E3 English Iproj is sv Iproj 2 zh CN Iproj s zh TW Iproj mac com tiff MailAccounts plist Size Versions Report details Options e Support 9 About Ld gt Account Information DODEOCO CO YourUsername 1 0 Status Online Usage 20 7 MB 2 Figure 17 Restore 7 3 2 Restore latest versions of data Data can be restored per file folder or drive Select files folders or drives you want to restore in the node tree By clicking the Restore button the latest version of the data will be restored automatically This is the most common option Introweb BV 2008 Page 19 of 27 Introweb Remote Backup Client for Mac OS X 3 20 User Manual e File version and location window Version Latest version Versions before date Restore location lol Default Original Location D Alternative Restore Cancel Figure 18 Restore screen Before the restore starts the client will ask you where you want to store the restored data You can choose between the Default Location the Original Location or a Selected Location Note

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