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Bria iPhone Edition User Guide 3.0.0

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1. Tap Buddies then tap G f Colin Levent z SIM Ser 75 PM SelectanSIP account if De Emily Wilding Select Account prompted F Jabber 51 Francisco Aldi Gmail Enter a name cD Frank Chan and softphone Frank Chan 8 My VoIP Prd number 9 Huges al o Joseph Santo 10 48 AM Na SIM 10 48 AM New Buddy New Buddy add social profile o add instant massana add phone add amar Hinalone Default add field FOTO ere Vibration Default Text Tone Default 10 47 AM Tap the arrow in Presence IM Address im uri Tap a softphone number 1899 internal xten net ETI UE Mo Presence amp IM None and tap Done The person appears both in 10188internal xten net your Contacts and Buddies lists selected softphona number SIP URD amp used for tha IM address and presence subserpilon You Can moadihy the soriphone addresses list by editing the contact properties 41 CounterPath Corporation 4 7 Setting Your Own Status When you start Bria your online status becomes Available When you make or receive a phone call Bria automatically updates your status to On The Phone if your online status is Available and no custom status note is specified You can change your status from Available to other statuses such as Busy or Away Once you change your status from Available or specify a custom status note your status
2. Top of the Screen Middle of the Screen Middle of the Screen 5 35 PM 8 09 PM Preferences Preferences Text Size 14pt Enable IM amp Presence Alert Text Tone Tri tone Enable SMS O Alert Sound O e i Enable Video Alert Vib iia O Send Landscape Private When Locked Video Quality Lower Text Size 14pt Sen the Quick Help lor detalla Alert Text Tone Tri tone Middle of the Screen Messaging Bottom of the Screen Video A AAA Use When Available Appears only on iPhone e ON When a Wi Fi connection is not available Bria will attempt to connect to SIP XMPP services using the mobile data network Data charges with your mobile carrier will apply You will be able to receive messages and voice mail notifications when Bria is in the mobile data network You will also have a choice to allow disallow VoIP calls using a separate setting Allow VoIP Calls OFF When a Wi Fi connection is not available SIP and XMPP services will be unregistered you will get no messages or notifications Allow VoIP Calls is OFF you will not be able to place or receive calls either 53 CounterPath Corporation A Allow VoIP Calls Appears only on iPhone Use When Available must be ON to use this setting e ON When a Wi Fi connection is not available Bria will attempt to place calls using the mobile data channel Data charges with your mobile carrier will apply If you turn this setting on we recommend you purchase the G
3. New SMS 7 39 PM Group SMS Tap SMS Why Status Available gt Daniela Alves amp 1 more 7 33 PM Kokila Perera Frank Chan Tap a Pos conversation ble 1519 Kokila Perera a Fosa Type phone QUWPETRET PY PUT I JOJE numbers or AS DEC naa QIWIEIRITIYIULLTOIP names of your as Naa bo contacts z A S D FIG H J KOOL Type a message a N23 and tap Send _ E By Selecting a Contact Tap Contacts M Search for and x Hanna Johansson tap the contact A Hanna Jo mobile 778 987 6543 5 02 AM Jack Shepard October 4 2013 at 6 22 AM mobile 9993321 work No it s starting in Tap a phone 1 441 eae Sees wat you number home 8 My VoIP Provider aa 0332576854 Call 604 555 3246 Yes have it with me il see you in 5 work fax sce E SMS 604 555 3246 QIWRERRET EY UL FOUR Video 6047555 3246 PA Cancel Type a message and tap Send r 4 space lt 7 AISIDIFIGIHIJ KIL Tap oe Z XC V BIN Mig 34 Bria iPhone Edition User Guide 4 3 Working with Message History From the Message History you can e Call the person by tapping More gt Call e Re send the message e Copy delete or forward the message When there is an error in sending a message a red icon appears beside the message Tapping the red icon resends the message Indiates there is an error in sending the message Long tap on a message will bring up a
4. VM Number The number to dial to connect to voicemail and check messages Provided by your VoIP service provider If there is a number in this field tapping the VM icon on the keypad will display the voicemail number see page 30 Dial Plan Optional See page 67 46 Bria iPhone Edition User Guide Account Specific Features No SIM 8 08 PM No SIM F 5 36 PM Account Features Account Features R IM ANU PRESENCE WIL LI Enable IM amp Presence Disable Mobile Data Disable VoIP Calls Presence Agent Publish Refresh 900 Subscribe Refresh Enable Video O sl Always Offer Video SMS MESSAGING Auto Send Video Enable SMS O Split Longer Messages Auto Speaker On T FN i 3 ki i J E Top Half of Screen Bottom Half of the Screen AN Disable Mobile Data If you have multiple accounts and want to use mobile data only on some of the accounts turn this setting on for the account you do not want to use data This setting appears only when Use When Available is enabled under Preferences e When ON no mobile data will be used this account does not register with SIP service when Bria is in the mobile network You will get no messages or notifications on this SIP account when Wi Fi is not available You also will not be able to place or receive calls without Wi Fi When OFF Bria will attempt to connect to SIP service using mobile data Disable VoIP Calls If you have multip
5. 10 38 AM mhul 123Cloud P Accounts AoA sername Password Disabled Complete the User Details section atisa EEREN with the information provided by your service provider Enabled a Colin Levent a A B l Bo E F a A I a Emily Wilding Tap Enabled The account is connected S Francisco Aldo oz Frank Chan ENS BRECOCAIMIOtoZer zee Tap Save a Frank Chan H 8 Hudson Jacobs Tap Contacts gt Buddies to see who is online j To add a new buddy see page 39 e Joseph Santos Account Status The account is connected to an XMPP server and can be used to send and receive instant messages see The account is disabled You can open the account and enable it 1t will then automatically connect The account is enabled but it is not connected To connect open the account and tap Connect If you do not want to use an account you should disable it rather than disconnecting If you leave the account disconnected instead of disabled it will automatically connect next time you start Bria Bria iPhone Edition User Guide For SIP SIMPLE To use the Presence and Messaging feature for SIP SIMPLE you need to change the setting on your SIP account Then add a new buddy to see other people s presence see page 39 If you are new to Bria and have not set up your SIP account for making phone calls yet it will be easier to set up Bria as a phone first see page 4 then follow the steps below Tap Settings gt P
6. Bria Phone Edition User Guide CounterPath Corporation CounterPath Corporation Suite 300 One Bentall Centre 505 Burrard Street Box 95 Vancouver BC V7X 1M3 Tel 604 320 3344 sales counterpath com www counterpath com October 2013 CounterPath Corporation All rights reserved This document contains information proprietary to CounterPath Corporation and shall not be used for engineering design procurement or manufacture in whole or in part without the consent of CounterPath Corporation The content of this publication is intended to demonstrate typical uses and capabilities of the Bria iPhone Edition application from CounterPath Corporation CounterPath makes no warranty regarding the content of this document including but not limited to implied warranties of fitness for any particular purpose In no case will CounterPath its employees officers or directors be liable for any incidental indirect or otherwise consequential damage or loss that may result after the use of this publication 00 CounterPath and the 4N logo are trademarks of CounterPath Corporation This manual corresponds to Bria iPhone Edition version 3 0 0 iPhone iPad iPod touch and iTunes are registered trademarks of Apple Inc SILK is a registered trademark of Skype Inc The Bluetooth word mark figure mark and combination mark are all trademarks that are owned by the Bluetooth SIG 2012 Google Inc All rights reserved Google and the Goog
7. Ho SIM gt 12 20 PM Accounts Enabled No SIM 12 21 PM Disabled Tap ds Select Provider In order to place a call yo account configured USER DEFINED GENERIC ACCOUNTS Presence and IM is a premium VoIP SIP Calling _ a feature See page 7 for details XMPP Messaging Press to create a ne details please see th No SIM gt 5 16 PM XMPP PROVIDERS MESSAGI E Facebook New SIP Account Account Status Not Registered J Google IP PROVIDERS CALLING Account Name My VoIP provider Select your VoIP service 123Choud 123Cloud provider if it is on the list ea aon Al Al USER DETAILS Otherwise select User defined SIP Account isplay as Joseph Santos Complete the User Details section an Username 1331 Voice Mail section optional with the information provided by your service Password provider Domain zippy phone com Tap Enabled The account is registered Enabled Tap Save When you have successfully registered tap the Phone tab and try placing a call Bria iPhone Edition User Guide Setting up Multiple Accounts You can set up more than one account if you have service from more than one VoIP service provider No SIM 12 25 PM Accounts Tap Enabled gt 8 My VoIP Provider Gi Disabled No SIM 5 16 PM New SIP Account Account Name My VoIP provider Account status Display as Joseph Santos Set up the account in the usual way Username 10 38 AM
8. Gmail 7 10 47 AM New Buddy 8 My VoIP Provider I a Hudson Jacobs al A Joseph Santos Gmail 39 CounterPath Corporation SIP Accounts To see someone s online status you can either add a new contact as a buddy or edit an existing contact Editing an existing contact to see online status 6 11 PM Search for the contact and tap it Ian e gt D 6 11 PM 2 Hanna Johansson a Johansson 10 44 ARM Kokila Perera mobile 778 987 6543 add social prorie mob 60445553321 add instant mestwga Tap Edit 1 441 home 0332578854 WOK TAX add field n 2085797557 1440 internal xten net Enter a softohone number such as imuri No Presence amp IM 1440 The domain name will be populated 47 AM Tap the arrow in im uri Presence amp IM Address Tap a softphone number None and tap Done p iB Mernal xten net F Selecied soliphone number SIP URN is used Tor the IM address and presence submcr pian You can modify ie sottpinone address0s Ei by adiing ha comaci propenis The person appears both in your Contacts and Buddies lists 4530 FM E a 9 Emily Wilding A il F 1 1 Francisco Aldo E 9 Frank Chan H L a Hanna Johansson pa J Ps Oo 3 Jack Shepard 5 a Jacob Hudson x wW 9 Janier Mernadez x 3 e Jennifer Adams ma 40 Bria iPhone Edition User Guide Adding a new contact as a buddy Tap
9. Tap Save Pasewerd Accounts Domain j se The Accounts screen a l reappears My VoIP Provider Ci Enabled gt Work i Both accounts are enabled and XMPP registered Pla Lif uf Account Status The account can be used to make and receive phone calls see page 16 The account can only be used to make phone calls see page 16 The account is disabled You can open the account and enable it it will then automatically register Account is enabled but it is not registered To register open the account and tap Register If you do not want to use an account you should disable it rather than unregistering If you leave the account unregistered instead of disabled it will automatically register next time you start Bria The primary account This account will be used for outgoing calls unless you select a different account when placing a particular call See page 16 CounterPath Corporation Deleting an Account To delete an account go to the Accounts list and swipe left on the account The Delete button appears Tap Delete This swipe action is a standard Apple action for revealing the Delete button for any item No SIM gt 5 22 PM Accounts Swipe left then the Delete a x button appear My VoIP Provider i York XMPP Gmail g Disabled Bria iPhone Edition User Guide 2 3 Setting up Presence and Instant Messaging Presence and Messaging is a premium feature available as an
10. tap Swap Calls Swap Calls 21 CounterPath Corporation 3 8 Handling Two Established Calls Handling Two Bria Calls Daniela Alves Tapping more 00 18 Navigate Back Start Recording Transfer to Roy Jones SMS 1018 To switch to the other person tap Swap Calls IM 1018 Add Video End Call swap Calls Call Statistics 22 Bria iPhone Edition User Guide 3 9 Unattended Blind Transfer You can transfer the current Bria call to a second person without first talking to that second person Using the Dialpad Tap More Navigate Back Start Recording Transfer SMS 1440 IM 1440 Add Video Call Statistics If necessary tap Phone to display the Dialpad Type the number to _ transfer to 1 4 2 5 7 8 0 Tap Xfer By Selecting a Contact Navigate Back Start Recording Tap More Transter SMS 1440 After a few seconds the End Call IM 1440 transfer is completed Add Video Call Statistics Tap Transfer a PLPP If necessary tap Contacts 8 My VolP Provider Search for and tap the contact and tap the phone number Call 1018 Transfer to 1018 SMS 1018 Tap Transfer Video 1018 23 CounterPath Corporation 3 10 Attended Transfer You can speak to the second person first then transfer the first person to them You know there are two calls established because the Swap Calls button is showing Daniela Alves 00 18 Esta
11. Decline Answer 11 CounterPath Corporation 12 Bria iPhone Edition User Guide 3 Making Phone Calls 3 1 Starting and Quitting Bria Start Bria After a few seconds the message Phone Ready appears Bria is ready 6 08 PM No Service means that the device does not have Wi Fl or mobile data network or that Bria is not allowed to use data for SIP Go to Settings gt Preferences to allow Bria to use data 604 995 9865 x No Registration means that the SIP account is not registered enabled Go to Settings gt Accounts and enable the account 2 9 4 5S 6 O lt x Phone Services Error No data transport available Make sure that you have valid connectivity This message appears if you did OK not enable mobile data 3G 4G Spray es and you do not have a Wi Fi connection Use of moble data is optional to turn it on go to Settings gt Preferences Quitting 1 Press the Home button twice on the iPhone The list of active applications appears 2 OniOS7 Swipe up the preview screen of Bria Bria is removed from the list On 1086 or older Long tap the Bria icon until the red icon appears Tap the red icon to close the application 13 CounterPath Corporation 3 2 Interaction between Bria and Native Phone Placing Calls e You can place a Bria call so long as you are not already on a native call or not already on two Bria calls e You can place a native cal
12. ES 12 25 PM Out Proxy Account Advanced Auth Name Global IP Wi Fi Incoming Calls Mobile Interval g Global IP Mobile Wi Fi Refresh Interval 900 Send DTMF using RFC 2833 Mobile Refresh Interval 900 Show Miscellaneous O Use Tel Uri Suppress STUN Wi Fi Wi Fi Interval 30 Single Register O Suppress STUN Mobile ibe Iri i l i A a Y SIP Transport UDP Mobile interval 9 Passive Session Timer O Use ICE Wi Fi Encrypt Audio Never IP M LLAR Connection Reuse O Show Miscellaneous Se AR Enable IMS To modify Account Settings please unregister first For details see the Quick Help Top of Screen Middle of Screen Bottom of the Screen AA Out Proxy If your VoIP service provider has an outbound proxy and requires that you provide that address to Bria enter the domain name or the IP address obtained from your provider Auth Name May not be required But if it is required it will be provided by your VoIP service provider Send DTME using The method used for DTMF sent when you press a number key when dealing with an auto attendant such as press 1 for customer service In band DTMF can be sent in addition to the other two methods Choose a method specified by your VoIP service provider 48 Bria iPhone Edition User Guide A AAA Suppress STUN Wi Fi Allows you to control the use of STUN per account e ON No STUN is used on this particular account This setting overwrites the STUN Wi Fi setting under Adv
13. Not Disturb you IM an alert comes up on the IM tab without any sound You are able to see presence of your buddies but your buddies see you as offline You will actually e Appear Offline receive phone calls and IMs if your buddies do contact you they are unlikely to do so because your buddies cannot tell the difference between Appear Offline and you really being offline 42 Bria iPhone Edition User Guide 4 8 Responding to Buddy Requests When using an XMPP account you may receive a buddy request You must respond to the request You have three options Accept you let the other person see your online status At the same time the buddy request will be automatically sent from your Bria to this person and you will see this person s status in your buddies list Decline the person will not see your online status You will not see this person on your Buddies list either Ignore the person will not see your online status The buddy request may appear in this session or in a future sesson An alert comes up Tap This person wants to see your online status quese a Tap to set a display fchan iabber diesel arpath chan jabber diesel counterpat name 506 PM 5 06 PM 10f1 ichan Jabber Tap a desired option Ignore All Decline All Accept All lgnore Decline Accept When using a SIP account for presence you will not receive a buddy request As soon as the person on the other end r
14. allow your phone calls to be given a higher priority on the network The default is OFF Codecs Variable Bitrate This setting applies when the negotiated codec is AMR WB SILK Opus or H 264 for video call When this setting is turned on Bria dynamically adjusts the bitrate throughout the call based on the current network conditions For example when Bria detects many packets are lost it tries to lower the bitrate within the range of a bitrate supported by a specific codec in order to ensure the best possible quality under the circumstance We recommend that you leave this setting ON especially when AMR WB SILK Opus or H 264 is enabled If you notice degradation in audio or video quality when your data connection is stable you can turn this setting off to see if it makes a difference 96 Bria iPhone Edition User Guide AAA RTP Port Start Change this value only if advised to do so by your VoIP service provider This indicates the start of the ports range used for RTP and RTCP sessions The range 1s 100 ports wide The range is not observed if ICE is used The default is 4000 Audio Codecs Selection Tap to display more information about these two fields See page 59 Video Codecs Selection Appears after the Video Calls premium feature is purchased See page 60 Verify TLS Cert Applies only if you use TLS as the transport e On default Bria attempts to verify the certificate sent by the SIP server to see
15. earpiece Enable IM amp Presence ON to share your online status with and send instant messages to your buddies To use this feature you must purchase Presence and Messaging from the App Store See page 61 Turn ON only if your VoIP service provider supports this service for SIP SIMPLE Publish Refresh Interval for publishing your status over SIP SIMPLE Value in seconds Minimum 30 default 900 47 CounterPath Corporation RR Subscribe Refresh Interval for subscribing your buddy s status over SIP SIMPLE Value in seconds Minimum 30 default 900 Enable SMS ON to send an SMS to PSTN cell phone numbers by using the SIP SIMPLE protocol Turn ON if your VoIP service provider supports this feature The purchase of Presence and Messaging 1s required to use this feature Split Long Messages This setting controls who will split a long SMS either the client side or the server side You can type long messages on Bria regardless of this setting The default is off server side Turn this on 1f your SIP server does not accept split long SMS e when on Bria splits a long message to multiple SMS 140 characters per one SMS and sends them to the SIP server e when off Bria sends a long message to the server and lets the server split it to multiple SMS Account Advanced SIP Ho SIM 7 12 24 PM Account Advanced Mo SIM a 12 34 PM Account Advanced Ho SIM 12 24 PM Use ICE Mobile Account Advanced
16. in app purchase With Presence and Messaging you can share online status with your buddies such as Available Away On the phone and exchange instant messages with them Bria supports the XMPP protocol and the SIP SIMPLE protocol You can create an XMPP account on Bria with your Gmail or Facebook credentials to communicate with your buddies To use a SIP account for Presence and Messaging make sure your VoIP service provider supports this service for SIP SIMPLE Texting sending SMS to PSTN phone numbers is also available if your VoIP service provider supports this service To use the Presence and Instant Messaging feature for XMPP and or SIP SIMPLE you need to purchase the feature from the App Store To do so go to Settings gt Premium Features and follow the prompt see page 61 for details After the purchase the IM tab appears at the bottom of Bria Then follow the steps below depending on the protocol you want to use For XMPP To use the Presence and Messaging feature for XMPP you need to create an XMPP account with the credentials such as Gmail or Facebook As soon as your account is connected to an XMPP server your buddies appear on your Buddies list CounterPath Corporation No SIM 12 25 PM Accounts Enabled VoIP Provider i Tap No SIM 12 21 PM Select Provider Tap XMPP Or choos y No aM 5 32 PM one of Fi Facebook New XMPP Account pre 6 A Pr accounts demain EEA Eiun Mo SIM
17. information about their online status The information in a call that deals with establishing and controlling the connection and managing the network The non signaling portion of the call is the Media Session Initiation Protocol The signaling protocol followed by Bria for handling phone calls An account that provides the user the ability to make VoIP phone calls The account encapsulates the rules and functions the user can access The address used to connect to a SIP endpoint In other words the phone number used in a VoIP phone call For example sip joseph domainA com Simple Traversal of UDP through a firewall or NAT A Bria call made over the Wi Fi internet To make a Wi Fi call you must be in a Wi Fi zone An account that provides the user with the ability to send IMs and view other people s presence A Bria call that uses the mobile data network rather than the Wi Fi network If you start or receive a call with an iPhone when you are not in a Wi Fi zone the call will be a 3G 4G call Not all supported devices support mobile data see page 3 71 CounterPath Corporation 12
18. to allow your Bria to be used for sending SMS To use this feature you also need to enable SMS on your SIP account oe If OFF default all the SIP accounts on your Bria will never be used for sending SMS Private When Locked On to hide the actual content of an incoming message on the Lock screen as well as the notification center The default is off Changes the font size of messages on the IM and SMS tab Alert Text Tone The ringtone for incoming messages Enable Video ON to make video calls on Bria Appears only after the Video Calls feature is purchased See page 61 Send Landscape When ON your video will be forcibly sent in the landscape orientation This is a compatibility mode for older devices that cannot render video in the portrait orientation Use as an exception The default is Off Video Quality Automatic Recommended Let Bria select the best quality to use in a given situation Lower QCIF Quarter Common Intermediate Format uses 176 horizontal pixels and 144 vertical lines QCIF transfers one fourth the amount of data therefore it consumes less memory than CIF Higher CIF Common Intermediate Format uses 352 horizontal pixels and 288 vertical lines 99 CounterPath Corporation 5 3 Advanced Settings No SIM a 12 31 PM 12 30 PM z 12 31 PM Advanced Advanced Advanced ais RTP Port Start 4000 oe O Current Strategy Server Managed ALH nk T Enable PRACK O Mobile Audio Codecs Encode i
19. will remain as specified until you switch yourself Your current status Tap to ch ange we hy Status Availabe Your contacts will see your status and custom note Ho SIM F 7 50 PM ID Frank Chan AE Chat oy Janier Hernadez gt Search add or invite a eS Jennifer Adan TAT PM o Kokia Perera ana My Stat Dad ciae harn pi 2 Louis Bertin MOS ae Set status here v hmack c i ee iy Cal E F A Emily Wilding G Pusat i a E pron AR joseph santos c es Tap a status Joseph Santos Ea nes Free for next 2 hours e santos a Busy On The Phone On The Phone 5 a Do Mot Disturb 5 Dx Appear Offline r x A A Write a note to _ hae lor next 2 hours publish if you want Presence amp l People can call you and send you an IM If no custom status note is specified Bria automatically Available switches Available to On The Phone when you make or receive calls o People can call you and send you an IM Away People can call you and send you an IM Busy When you make or receive phone calls Bria automatically updates your status to On The Phone if On The Phone your status is Available and no custom note is specified When your call finishes your status goes back to Available While you are on the phone you can still send and receive IMs a No one can call you the call fails and your call history shows a missed call Your buddies can send Do
20. 07 F 6 34 PHI incoring call E An Murad da 4 Call Recording Today 6 30 PM a meules 18 seconds E oO iela Alves cael Acme Way io Provi e ere File Mame reac_1440_O wav Qe az Tiesi Size 2861 KB mobile Duration 03 03 Position 00 00 604 555 3246 moia Tap 1 519 771 9231 gt Delete Recording You can also manage the recording in 1Tunes Select your device click the Apps tab at the top of the screen scroll down to file sharing then click the Bria icon in the Apps panel The recordings appear in the Bria Documents panel 20 Bria iPhone Edition User Guide 3 Placing a Second Bria Call Using the Dialpad 6 30 PM Kokila Perera Or tap here to go back to the first call Place the call on hold if desired Tap Add Call Daniela Alves 00 18 End Call Dial the number of the second person and tap Call When the call connects the first call is put on hold You are now speaking to the second person To switch to the other person tap Swap Calls swap Calls From the iPhone Contact List Kokila Perera 00 28 7 Or tap here to go back to the da first call Place the call on hold if desired Tap Add Call ae 2 Call 1018 Daniela Alves Tap Contacts ansfer to 1018 00 18 SMS 1018 Search for the person and Video 1018 tap the phone number Tap Call When the call connects the first call is put on hold You are now speaking to the second person To switch to the other person
21. 729 codec page 61 because it provides better audio quality on mobile data calls 3G 4G LTE OFF When a Wi Fi connection is not available you will not be able to place or receive calls Run In Background ON If using UDP for transport page 49 OFF If using TCP or TLS for transport This setting lets you receive calls when Bria is running in background and your transport is UDP Turning this setting on decreases battery life But if it is turned off you will not be able to receive calls if you are using UDP If you are using TCP or TLS there is no need to turn this setting on Custom Colors You can change the color of various parts of the screen This setting includes a Reset button so you can easily return to the defaults Play Ringtone ON to hear the ringtone ON to vibrate when you receive a call Alert Answer Controls the behavior of the incoming VoIP call prompt when Bria is in the background e ON You can immediately answer the incoming call e OFF You can view the incoming call screen and then choose either answer or decline the call Alert Missed Controls the behavior of the missed call prompt when you receive a call when Bria is in the background e ON A Missed Call alert appears on the native iPhone screen e OFF No alert appears The ringtone for incoming calls Background Image The background image that appears when you are on a call Swipe the image to delete ON to display the image of your c
22. Updating Unified Contacts When multiple entries are merged as one entry on iOS modifying a contact within Bria updates all the contact sources For example if you have set up the contacts from iCloud Gmail and Exchange and link three entries as one entry on 10S you will see one single contact on Bria with unified information from three sources Editing this contact on Bria updates all three sources of 1Cloud Gmail and Exchange If you want to update only one source such as iCloud use the native Contacts app Favorites You can choose a contact as your favorite for quick access to dial and send SMS To add a favorite tap Contacts gt Favorites then tap Facebook Contacts If a Facebook account is connected on the device Bria shows the most recent post of your Facebook friends on the Contact details page The following shows how to merge Facebook contacts and view the posts of your friends on Bria 10 Bria iPhone Edition User Guide Go to iOS Settings gt No SIM 5 37 PM B Facebook Settings Facebook Enter your credentials Leave this On Facebook INSTALL Facebook Inc Ho SIM 5 38 PM R Settings Facebook Tap to sign in lt E User Name MEAT Follow the prompt ALLOW THESE APPS TO USE YOUR ACCOUNT gj Contacts pH ce Calendars O Password Tap to add Facebook 20 Contacts to your device Create New Accoun All Contacts Exantoanis hala til ar ral nn Photo
23. all 1441 SMS 1441 Tap Video You Video 1441 Bria starts sending your video as soon as the other party accepts your video call Adding Video during an Audio Call When you place a call using Dialpad Bria makes an audio call You can add video to the audio call 6 30 PM Hi Bria starts initializing video You will see the other party s video During a call swipe the Kokila Perera A add E E screen to the left 00 28 Or tap more then Add Video Navigate Back Start Recording Transfer SMS 1440 a IM 1440 End Call Add Video Call Statistics Cancel End Call 26 Bria iPhone Edition User Guide Receiving a Video Call When the other party places a video call you will see their video on Bria after you answer the call e You can start sending your video if desired by tapping the Send icon e If you do not want to receive the other party s video during a call swipe the screen to the right and tap more gt Remove Video The call will be switched to an audio call During a Video Call During a video call you can e transfer a video call The transferred call will be placed as an audio call and then both parties can add video to the audio call e establish two video calls and merge them into an audio conferernce call no video conference call supported yet e record only audio of video calls 27 CounterPath Corporation 3 13 Call History Tap the History icon at
24. anced Settings which applies to all accounts when Suppress STUN Wi Fi 1s ON no STUN is used on this particular account even 1f STUN is enabled under Advanced Settings OFF default Bria decides whether to use STUN or not depending on the STUN Wi Fi setting under Advanced Settings Suppress STUN Mobile This setting has the same function as Suppress STUN Wi Fi but applies only when you are connected over the mobile network Use ICE Wi Fi Use ICE Mobile Global IP Wi Fi Global IP Mobile Use Tel URI SIP Transport Encrypt Audio Incoming Calls Wi Fi Refresh Interval Mobile Refresh Interval Keep Alive Wi Fi Interval ICE is involved only in media routing it is not involved in SIP signaling ON Bria will use ICE to discover addresses for media packets ICE provides a good guarantee of two way audio However to use ICE successfully both endpoints in a call must use ICE and specifically must use draft 19 of the ICE standard OFF Try turning ICE off if you are not using iPhone behind a firewall or NAT This setting has the same function as ICE Wi Fi but applies only when you are connected over the mobile network e ON default Bria will publish its public IP address at the signaling level The public address may not work with some NATs or firewalls e OFF Bria will publish its private IP address at the signaling level Off represents server based network traversal On app based This se
25. ap the desire phone number A prompt appears for you to confirm the call Or the call starts immediately To select the desired behavior see Single Touch to Call on page 54 TICA 60445553321 work 1 441 0532578854 work las 0085 rarsor Tap Call 9 Backspace If phone numbers from your contact list need to be modified for example to remove extra characters such as you can set up a dial plan See page 67 en io bee Ls P Call 1441 SMS 1441 Video 1441 15 CounterPath Corporation The network quality issues Message This message appears if there is network congestion or a poor quality Wi Fi signal Try moving closer to your Wi Fi access point Conference 00 08 U ae TT mute keypad ll lt hold split more Media Active AMA End Call Making a Call from another Account If you have more than one account enabled you can change the account to use on a given phone call The current account 5 09 PM Shows which accounts have To select the account 1 5 07 PM voice MALS tap ssi Select Dial out Account The new selection Tap the account you want to use No SIM F 5 09 PM o ANA 16 Bria iPhone Edition User Guide 3 4 Handling Incoming Calls When Bria Is in the Foreground 6 27 PM Kokila Perera This is the account number it appears only if you have more than one account enabled incoming call mobil
26. blish two calls page 21 Navigate Back Tap More Start Recording Swap Calls Transter to Roy Jones SMS 1018 IM 1018 Add Video Call Statistics When ready tap Transfer to The live call is transfered to the on hold call 24 Bria iPhone Edition User Guide 3 11 Conference Call When you have two Bria calls established you can merge the calls into a three way conference call Establish two calls Bas You know there are two calls established page 21 Daniela Alves because the Swap Calls button is showing 00 18 6 54 Pi Conference 00 36 Tap Merge Swap Calls If desired you can split the conference back into two calls Tapping End Call ends the conference The two calls are merged into a and hangs up on both calls conference Tapping more End Call Navigate Back Start Recording 6 54 PM You can send an SMS to everyone in a conference call while on a call Group SMS IM 1018 Group SMS Call Statistics QIWIETRITEYIULI OEP ad ES bed Gad LES fad Gad wa E E xX CV BN M oe m ay 25 CounterPath Corporation 3 12 Handling Video Calls To use video on Bria the Video Calls premium feature must be purchased see page 61 Placing a Video Call Go to Contacts and tap a softphone number Tap to stop sending your video Tap to switch to a rear camera To hold mute or transfer swipe _ the screen to the right C
27. call a iPhone Y To record page 20 End Call Navigate Back Start Recording To transfer this call page 23 To send SMS page 34 Transfer SMS 1440 IM 1440 To send IM page 31 To switch to video call page 26 Add Video Call Statistics To see live call statistics 18 Bria iPhone Edition User Guide Handling a Bria Call and a Native Call While you have an active native call the existing Bria call remains on hold DEelall te Wales 04 39 Tap to return to the native call End Call Navigate Back SMS 1018 IM 1018 Call Statistics Cancel 19 CounterPath Corporation 3 6 Recording Calls 6 30 Pi Kokila Perera 00 28 Recording indicator Navigate Back pes 30 PM You can pause recording by stopping recording and then starting again Both recording sessions are saved in one file Start Recording Kokila Perera 00 32 Transfer End Call SMS 1440 IM 1440 Tap More then tap Add Video Start Recording Call Statistics Navigate Back Stop Recording Transfer End Call SMS 1440 IM 1440 Recording also stops automatically when you end the call Add Video Tap More then tap Stop Recording Call Statistics Listen to the recording on the History screen Indicates this call was recorded Kokila Perera 8 30 PM Tap Joseph Santos 607 Kokila Perera 2 Joseph Santos 6
28. contact avatars Support for DTMF the ability to enter numbers to use with an auto attendant Advanced Features Video calls Must be purchased separately as an in app purchase Presence and Messaging using the XMPP protocol and the SIP SIMPLE protocol Must be purchased separately as an in app purchase NAT traversal STUN and ICE Secure call signaling TLS Audio encryption SRTP Quality of Service QoS DNS SRV record lookups Call quality statistics Application diagnostics logging and log files uploading Accessories The following accessories are supported CounterPath Corporation e Headset with microphone including Bluetooth Bria iPhone Edition uses the ear piece and microphone on the headset e Headphones no microphone Bria iPhone Edition uses the ear piece on the headphone and the built in microphone on the device Bria iPhone Edition User Guide 2 Configuring 2 1 Getting Ready l Once you have installed Bria iPhone Edition make sure you have set up Wi Fi and mobile data correctly on your device e Set up Wi Fi from the main iPhone screen tap Settings gt Wi Fi Turn on the Wi Fi field The panel will be populated with access points Tap to choose an access point and wait for the item to show a checkmark indicating that you are connected e Set up mobile data if applicable from the main iPhone screen tap Settings gt General gt Network or Settings gt Cellu
29. cs If only one codec is enabled all calls will be made with that codec If more than one is enabled Bria negotiates the codec to use from among the enabled codecs with the other person You can prioritize codecs by dragging them up or down in the list Codecs higher in the list are given a higher priority in the offer when negotiating codecs with the other party Therefore moving a codec higher should improve its chances of being chosen G 722 AMR WB SILK WB 16kHz SILK SWB 24kHz and Opus Full HD 48kHz are wideband codecs All other codecs are narrowband When a wideband codec is used data usage will be higher and audio quality will generally be better When a narrowband codec is used data usage may be lower but audio quality may be affected Data usage for the codecs with a fixed bit rate from high to low usage is G722 G 711 iLBC GSM G 729a AMR WB SILK and Opus have a variable bit rate the data usage will fluctuate depending on the network conditions 99 CounterPath Corporation Video Codecs Selection 2 10 PM Video Codecs H264 O Drag the codec up or down to pera O change its priority in the list See below Subject lo remote peer s support Video wi not be available ii not possible to negotiate a common Codec The screen lists the video codecs that can be used during a video call over Wi Fi and a mobile network Novice and Non technical Users We recommend you enable all co
30. decs and let Bria select the best codec to use in a given situation Technically Savvy Users You may choose to enable one some or all codecs If only one codec is enabled all calls will be made with that codec If more than one is enabled Bria negotiates the codec to use from among the enabled codecs with the other person You can prioritize codecs by dragging them up or down in the list Codecs higher in the list are given a higher priority in the offer when negotiating codecs with the other party Therefore moving a codec higher should improve its chances of being chosen 60 Bria iPhone Edition User Guide 5 4 Premium Features ss F 23515 PM App Store AMA WE Audo Codos 5729 Audio Codec To purchase an item tap the item On the Product Detail screen tap the price button to connect to the iTunes store A confirmation prompt appears Tap Cancel or Buy AMR WB Audio Codec Adaptive Multi Rate wideband AMR WB audio codec is a wideband codec that provides superior sound quality due to a wider speech bandwidth G 729 Audio Codec G 729 is a narrowband codec that is intended for low bandwidth use It is particularly recommended if you will be making calls over mobile data network 3G 4G LTE because it provides better audio quality on your mobile data connection Presence and Messaging Presence and Messaging allows you to send instant messages to your buddies and share your online status presence with the
31. digit number starting with a number other than 1 then add 1 and dial the number So 6045550012 is dialed as 16045550012 The Pattern The pattern can be made up of any combination of the following he e o A collection that can include range For example 6 9 means 6 7 8 9 Or 136 9 means 1367 8 9 E Y vo EE Repeat the last element 0 or more times For example with the pattern 12 the following input will match 1 The 2 1s repeated zero times 12 122 1222 and so on The Modification The modification can add or remove characters and can be made up of digits wildcards or symbols 68 Bria iPhone Edition User Guide Advanced Dial Plan Subsequence Substitution The match pattern can include a sequence of numbers to match and another sequence to substitute for the match This feature is useful if you want to convert a sequence within the input not just add or remove a prefix The syntax is lt input sequence substitute sequence gt For example lt 604 250 gt means change the sequence 604 to 250 The sequence substitution element can be combined with any other elements in the match pattern For example x lt 604 250 gt x would change match 6045551212 and 16135556040 and in both cases change the 604 to 250 69 CounterPath Corporation 70 Bria iPhone Edition User Guide C Glossary Bria call Codec DTMF Home button IM ICE IP ad
32. dress IVR Media Native call Native phone service PSTN Presence Signaling SIP SIP account softphone address STUN Wi Fi call XMPP account 3G 4G call A call made using the Bria screen Compare to native call Codecs are programs in Bria involved in transmitting audio each codec has different characteristics and therefore each works better in some situations than in others Dual tone multi frequency DTMF is the system that is used in interactive voice response menu systems such as the menu system for accessing voicemail messages The DTMF system allows the user to interact with the menu by pressing keys on a dialpad or keyboard The button at the bottom of the iPhone or iPod touch Instant Messaging A technology that lets users send text messages for near instantaneous delivery and display on each others devices Interactive Connectivity Establishment A method for traversing a firewall A unique number that identifies a device Devices on a network use the IP address to communicate with each other Interactive Voice Response IVRs use DTMF The audio portion and the video portion if any of a call Compare to Signaling A call made using the phone service that comes with the iPhone Does not apply to the iPod touch The phone service that comes with the 1Phone Public Switch Telephone Network The traditional land line phone network An instant messaging feature that allows users to share
33. e page 5 It tells you which account the call My ValP Provider a A i is coming in on Tap Decline or Answer Decline Answer When Bria Is in the Background You will get a notification for an incoming call Make sure you set the Alert style to Alerts or Banners by tapping the Home button gt Settings gt Notification Center gt Bria Tap to answer a call Alert style Banner style The call starts immediately You can change this behavior see A Bria Alert Answer on page 54 Incoming VoIP call from Daniela Alves 1018 6 30 PM Kokila Perera 00 28 Massages Calendar Photos 22 Camera Videos pa Weather Passbook Incoming VoIP call from Daniela amp S e Reminds Game Center qoes Face lime Ca 1 Safari Klusie Eend Call If you tap Close the incoming call will continue to ring until your voicemail picks it up or the other person hangs up Phone Mall 17 CounterPath Corporation 3 5 Handling One Established Call No SIM 6 30 PM Kokila Perera Tap to show a keypad in order to enter 00 28 umbers for example when choosing menu items such as enter 1 for customer support Quick tap to turn on 6 off Speakerphone Bae nn Long tap to choose Es Ea q other audio output options if connected Mute or unmute mute keypad speaker Pala adag call more A Hold or release hold KA gt iPhone Speaker Place a second phone
34. eave all the active group chats Deleting a group chat on the IM Messages tab also lets you leave the chat but you will not be able to come back to the chat or view the chat history 38 Bria iPhone Edition User Guide 4 6 Viewing Others Status Adding a Buddy To view someone s online status you need to add this person as a buddy A buddy must have an XMPP address or a softphone number An XMPP address and a softphone number are typically a username For XMPP accounts your buddies are stored in an XMPP server not in your local iPhone contacts This means the name and presence of your buddies appear in your Buddies list not in All Contacts while your XMPP account is connected For SIP accounts your buddies are stored in your local iPhone contacts XMPP Accounts Make sure that your XMPP account is ON connected to an XMPP server When you add a buddy Bria sends a buddy request to the buddy You will see the person s status after the person accepts your buddy request If the person declines the request the person will remain in the your buddies list with Blocked status You can re send a buddy request to the person by tapping Unblock Buddy on the buddy profile screen Tap Buddies then tap E a Cc A E Pa Colin Levent E Select an niai gt wae EAE account if Emily Wilding Select Account El prompted O isa Enter a username then tap Done Your buddy apppears in your Buddies list
35. egisters your softphone number on the client the person will see your presence without your acceptance Similarily you will see someone s presence right away without having to wait for the person s response 43 CounterPath Corporation 44 Bria iPhone Edition User Guide 5 Settings No SIM 2 52 PM ty Settings Accounts Preferences Advanced Settings Premium Features Help About Share 45 CounterPath Corporation 5 1 Accounts All the fields on this screen must be supplied by your VoIP service provider SIP Accounts To change these fields on an existing account you must first unregister the account or turn Enabled off for the account No SIM i 8 10 PM No SIM F 8 10 PM SIP Account SIP Account Account Status Not Registered Domain internal xten net VOICE MAI Account Name My VolP Provider VM Number Enabled Dial Plan Number Prefixes LISER DETA Account Specific Features Display as Joseph Santos Account Advanced Username 1331 lo modify Account Settings please unregister Password first For details see the Quick Help Top Half of Screen Bottom Half of Screen Account Name Change the name as desired For example business account Username Typically the account number for the account Provided by your VoIP service provider Do not enter a domain name here Provided by your VoIP service provider Provided by your VoIP service provider
36. er as defined in RFC5626 e OFF Bria does not reuse existing connections Changing this setting might solve problems with dropping or holding calls The default is On Enable IMS When ON Bria supports the IP Multimedia Subsystem The default is Off Subject to VoIP service provider Only choose ON if advised by your VoIP service provider XMPP Accounts To change these fields on an existing account you must first disconnect the account or turn Enabled off for the account 8311 PM XMPP Account Account Status Mot Connected Account Name Gmail Enabled Username joseph santas c Password AT Domain gmail com A A AAA Change the name as desired For example Gmail Typically On in order to use the account for messages and presence 50 Bria iPhone Edition User Guide AA AAA Account Specific Features XMPP No SIM gt 8 08 PM Account Features Disable Mobile Data To modify Account Features please unregister first Also make sure thal relevant features are purchased and enabled in the Preferences For details see the Quick Help A Disable Mobile Data If you have multiple accounts and want to use mobile data on only some of the accounts turn this setting on for the account you do not want to use data This setting appears only when Use When Available is enabled under Preferences e When ON no mobile data will be used therefore you will get no messages or notificati
37. f a buddy 1s offline or declines the invitation the buddy will not be placed into the group chat Once a group chat becomes available the chat remains active until everyone leaves the chat The participants including the host can leave the chat and come back later if the chat is still active If there are undelivered messages Bria will download the messages from the XMPP server and display them in chat history The chat history will be saved locally on Bria so that the user can look at it even when the XMPP account is unregistered Tap the Messages tab then tap IM No SIM gt Tap a conversation to send messages and see chat history Tap Details and then their name to o view the contact detail Y My Status Available gt Names of current participants No SM F 5 17 PM No participants Group Chat hmack 5 25 PM E hmack fchan Details No participants 5 01 PM October 29 2013 at 5 14 PM Hudson Jacobs Yesterday f fchan has joined the Group or ie Jennifer Adams ee Chat Group Chat hmack has joined the aaa Nelson 10 11 2013 Group Chat Hi guys fehan Your messages appear on he right You can copy a message to the device s clipboard by a long tap on a message The green chat icon inducates the group chat room is active If a room appears with No Participants and a green icon that means you are the last person in the chat room the room will be closed when you leave 37 Counte
38. ice provider This setting has the same function as Wi Fi Refresh Interval but applies to registrations made over the mobile data network A keep alive message is a mechanism for maintaining a pinhole through your firewall so that the account registration is maintained The interval specifies how often the message is sent in seconds If you are experiencing problems for example accounts become unregistered when using a Wi Fi connection try setting this interval to a lower number such as 20 49 CounterPath Corporation A Keep Alive Mobile Interval Same as above except the interval applies to registrations made over the mobile data network which can be made on an iPhone but not an iPod when you are not in a Wi Fi zone Single Register Applies only if Global IP is ON e ON default Bria will register using a single register request e OFF Bria will register using an unregister and a register Passive Session Timer Controls the use of session timers on SIP accounts The session timer is used to determine if the call is still active Only choose Off if advised by your VoIP service provider e ON default Bria will not use session timers in any session except it is explicitly required by the remote party OFF Bria will use session timers in all sessions whenever the remote party supports and uses it Connection Reuse ON Bria uses existing connections by including an ob parameter in a head
39. if it is trusted For the certificate to be trusted a corresponding CA certificate provided by your VoIP provider must be installed on your device using the iPhone Configuration Utility for example Off Bria accepts the certificate without attempting to verify it Alert In Background On Bria sends notifications when an account fails to register Bria also notifies the user after the account is successfully re registered Make sure that Bria notifications are enabled under iOS Settings Off default Bria does not send notifications regarding account registration errors Enable RPort On the outgoing INVITE message will have an RPort parameter inside the Via header which indicates that Bria supports RFC 3581 If the server also supports RFC 3581 the server should respond with the RPort parameter set to the incoming public IP port and the received parameter set to the public IP address This is the default behavior in previous Bria versions Off Bria does not have the RPort parameter in the Via header Enable PRACK On Bria advertises that it supports 100rel and allows PRACK as defined in RFC 3262 The outgoing INVITE message will have 100rel in the Supported header and PRACK in the Allow header This is the default behavior in previous Bria versions Off Bria will not advertise these features there will be no 100rel in the Supported header Encode in URI On default Bria escapes a hash character
40. l regardless of the state of Bria Incoming Calls e An incoming Bria call rings on your phone unless you are on a native call or you are already on two Bria calls In both these cases the new incoming call will go to Bria voicemail instead e Incoming native calls Being on a Bria call has no impact on your native phone native calls will be received in the usual way Therefore you should be prepared to accept or decline a native call Established Calls e Ifyou already have an existing Bria call and you receive an incoming native call you will not be able to hear the other party on the existing Bria call until you answer or decline the incoming native call e If you accept an incoming native call any live Bria call goes on hold You will not be able to take the Bria call off hold until you end the native call e You can have up to two Bria calls established at the same time and switch between them 14 Bria iPhone Edition User Guide 3 3 Placing a Call Using the Dialpad Enter the phone number Clear the entire entry Tap this area to bring up 604 555 1234 x the keyboard for typing alphabets 2 4 9 7 8 y 0 Tap From the iPhone Contact List Tap the Contacts tab at the bottom of the screen E i F SA Francisco Ado SA Frank Chan Ca H Fla Gg _ A Hanna Johansson Search for the A Hanna Johansson contact and tap it AIEN Jack Shepard 9 danier Hamadez of Jennifer Adams T
41. lar on 1057 and turn on the Cellular Data field Set up notifications in order to receive notification when Bria is in the background from the main iPhone screen tap Settings gt Notification Center Tap Bria and set up the following e Alert Style Choose how you want to be notified of incoming calls and messages when Bria is in the background None to receive no notification e Badge App Icon On to display a number of notifications on the Bria icon e Sounds On to enable the sound preferences you choose on Bria Off to disable any sound for notifications while Bria is in the background e Show in Notification center if desired On to display Bria notifications in the iPhone s notification center e Show on Lock Screen On to receive notifications when the Phone is locked Obtain the following information from your VoIP service provider e Your username password and domain e Your auth name authorization name if used by your service provider e Your voicemail number if your service provider provides this service Tap the Bria icon on the iPhone Bria launches When prompted give Bria permissions to access your contacts and microphone on the iPhone Without the permissions the Bria s Contacts tab will be empty and Bria calls will have no audio CounterPath Corporation 2 2 Setting up Bria To use Bria as a phone you need to create a SIP account with the information provided by your VoIP service provider
42. le Logo are registered trademarks of Google Inc Rev 9 Contents About Bai hone Ladon a AAA AU l CONSTA Ll 3 E REO israel E AETAT E ET 3 S UP B eee E On E E E E dosgerateus 4 Setting up Presence and Instant Messaging noni iia 7 Woke ANECON sessions aeten die dadem Qtmeetaaledatnn lolo olle leelo otos lid ios 10 Mak me Prone CAS eere E E E R 13 Sarine and Quitunde A tii 13 Interaction between Bria and Native Phone ooooonncnnnncncnonononnnnnnnnnonononnncnnnnnnnononnnananncnnnnnnos 14 Placa note 15 Handling lncomine Call bio cam eceevevonenieesumaeeeveuniucaeseeceeeeveisuadsele ctneostcoudsoneiataredteoadsele cime sees 17 Handling One Established Call a acicnnoneoncnlin cti vidrio clics iii 18 Records al ooo lacacats 20 Raices second Bra Call aora E A eee a E 21 Handling Two Established Calls x ccccwersisussecavedeverdteueredas acavotabausdncautatavondteseretavacavelabeussasavaleveranss 22 Unattended binarias a E r NE R 23 A EA E soteeeaweetets 24 Comterenco tales iaa 29 Handle VICO ANS e od an oathacetahetatianditaneetabctsndesstancenesouesadiiaaieendteuestaastaneen 26 CAT EIS UO AP qu 5 E 28 ACCSSUMO VOICE MAI serren rnn EE E a N EA EAEE 30 Presence and Instant Messaging cccccccccccsssssseeecceceeeeeeesseceeeeeeeeeaeeessseeceeeeessseaeseeeceeeeeeauaeenees 31 BS 0 AAA O otc sigs N oo In II 31 IAEA A OOOO E E EE 34 Working with Message HIStory oooooonnccnnnnnnnnnnonocnnnnnnnnnnonnnnonnnnnnnnnnnnonnnnnnnnnnnnnnnn
43. le SIP accounts and want to allow VoIP Calls over the mobile network only on some of the accounts turn this setting on for the account you do not want to allow VoIP calls This setting appears only when Allow VoIP calls is enabled under Preferences and Disable Mobile Data is OFF You need to allow Bria to use mobile data in order to place receive VoIP calls e When ON no VoIP calls will be made on this SIP account when Wi Fi is not available e When OFF VoIP calls will be made on this SIP account Enable Video ON to make video calls on this SIP account To use this feature you must purchase Video Calls and enable video on Preferences See page 61 for purchasing the feature Always Offer Video ON to always dial a number with video offer Whether you use the keypad the Contacts tab or the History tab all the outgoing calls will offer video to the other party The default is Off Auto Send Video When On Bria automatically starts sending video when you receive video calls When Off video does not start until you tap Send on the video screen The default is Off Auto Speaker On Usually ON This setting applies to iPhone only While headsets Bluetooth are connected to Bria the sound always comes from headsets Bluetooth regardless of this setting This setting could solve a problem that audio calls are treated as video calls thus the speaker comes on automatically Turning this setting off allows you to hear the sound from the
44. line y ii Kokila Perera Type a message e mtg starts at To move to the next line i Are you there tap More and then tap lt next _ Louis Bertin line gt m Q WER Have time to call Or tap More to choose the l Have time to chat predefined messages AISIDIFIGIHTIJPKEL Busy PIIM you later Tap to switch to Emoji keyboard Pe 7 XICIVIBINIM ea A Ai a us E call you later for adding emoticons Tap Send deg IL space 32 Bria iPhone Edition User Guide By Selecting a Contact Tap Contacts A SIP account i 7 Colin Levent Tap Buddies a y select a buddy T aa y a Emily Wilding htm Ei F a Kokila Perera Francisco Aldo oe Francisco Aldo D Frank Chan 5 Frank Char H 22 Hudson Jacobs al E Joseph Santos Kokila Perera de m tamal Send Instant Massage ar PM A Kokia Perera iphone 777r internal Ti Lat Tire internal xte REJA Have time to call T WE RTYUIOP Tap to send an IM Type a message AISIDIFIGIHIJIKIL SI Z XICIV BIN M Tap Send e roco_ 33 CounterPath Corporation 4 2 Sending an SMS You can send an SMS from your SIP account to mobile phone numbers if your VoIP service provider supports this feature Before sending an SMS make sure SMS is enabled ON on Preferences and on your SIP account Tap IM Tap to select numbers from the Contacts 738 PM
45. m You can use this feature on XMPP accounts such as Gmail or Facebook and or SIP accounts depending on whether your VoIP service provider supports this feature for SIP SIMPLE With SIP accounts you can also send SMS to PSTN cell phone numbers if your VoIP service provider supports this feature After the purchase the IM tab appears on the bottom of your Bria See page 7 to set up this feature Video Calls With this feature you can make video calls to softphone numbers over Wi Fi and mobile data network The codecs H 264 and VP8 are supported Make sure that your VoIP service provider supports video calls before the purchase After the purchase enable video on Preferences and on your SIP account Then you will see an option to make video calls on the Contacts or History tab 61 CounterPath Corporation 5 5 Share You can easily share Bria via Facebook Twitter and Email 1 On your iPhone sign into Facebook Twitter from the Settings app You do not need to install the Facebook or Twitter app As for Email make sure your Email account has been set up on your iPhone No SIM 5 37 PM mu Settings No SIM gt 8 05 PM dd O Safari lt Settings Twitter iTunes amp App Store A Twitter INSTALL Twitter Inc Music 22 Videos User Name de Photos amp Camera Password Game Center Twitter Facebook Mm Create New Account 62 Bria iPhone Edition User Guide 2 Open Bria and tap the Setti
46. n URI O z Use VPN If Active Wi Fi Audio Godecs SDP Port Switching O doy Y 7 2 Voice Activity Detection Verify TLS Cert O Verbose Logging Send Log Call Statistics Quality OF Service Top of Screen Middle of Screen Bottom of Screen If you make changes to the fields identified by a you must tap the Apply Changes button at the bottom of the screen or restart Bria o er Network Traversal Strategy Tap to display the choices see below Use VPN If Active If you are using Bria with a VPN connection to your network set this field to ON to force Bria to select the VPN network interface If you are not using a VPN set to OFF default Only set this field to ON if you are using a VPN connection otherwise the wrong network interface may be selected resulting in registration problems Voice Activity Detection e ON audio is not transmitted when no one is speaking Turning this feature on may reduce bandwidth usage e OFF default audio is transmitted when no one is speaking Noise Reduction Tx Noise Reduction When ON Bria attempts to reduce background noise on audio you are transmitting sending to the other person Not used on iPhone 4 and 4S The default is OFF Noise Reduction Rx Noise Reduction When ON Bria attempts to reduce background noise on audio you are receiving from the other person The default is OFF Quality of Service If desired ask your VoIP service provider if QoS is supported QoS Quality of Service can
47. ne go to Settings gt Advanced Settings again Tap Send Log A prompt appears Tap Yes Sending Log Having a technical issue and want to send a diagnostic log to the support team Follow up with the team will be required sending Log Success The log has been sent Rett B4591836 Please include the reference number when contacting the support team OK The log file is sent to customer support Tap OK 3 The description of the problem could include the following What you were doing when the problem occurred Your Apple device and model Any recent changes you have made to your setup of Bria Whether you are in your home Wi Fi zone your normal Wi Fi zone or a different Wi Fi zone Whether you normally have mobile data 3G 4G LTE enabled on your device and in Bria 4 When done turn off Verbose Logging Tap Apply Changes More Information You can view Frequently Asked Questions at https support counterpath com knowledge base bria iphone ipad edition 65 CounterPath Corporation 66 Bria iPhone Edition User Guide B Dial Plans You can create a dial plan in order to modify a phone number used in a phone call the input in order to ensure the call is placed successfully For example you could create dial plan to change any number that starts with 1613 to just 613 Setting up Dial Plans You can create as many dial plans for an acco
48. ngs tab Tap Settings gt Share then choose how you want to share 2 52PM Setfings No SIM F 12 33 PM Share A draft message appears Accounts J Preference a Advanced Settings Ei Facebook e Premium Features EJ Twitter EY Help E Email Abo Share Facebook message You can also Twitter message You can also choose audience and add location add location to the post Email Choose who to send it to to the post Be No SIM 205 PM Cancel Facebook Post Cancel Twitter Post Cancel ria iPhone Edition x O messages all from a slick user interface It s easy to use and totally apptastic Download it from your App store today Check out Bria a cool softphone app that let you make VoIP calls t Bria iPhone Edition Location wanted to send you an email to tell you about this cool new app I m P QIWIEIRITIYIUI FOP AISIDIFIGIHIJ KIEL ap Post Send on the top right corner Bria posts the message on your behalf 63 CounterPath Corporation 64 Bria iPhone Edition User Guide A Troubleshooting Using Bria Diagnostics If you have a problem with Bria customer support may ask you to turn on diagnostics to capture information 1 Go to Settings gt Advanced Settings If Verbose Logging is OFF turn it to ON and tap Apply Changes 2 Reproduce the problem When do
49. nnnnnninnncnnnnns 35 Recio an IM and SM Seenen T E deaaiod 36 SE A MPP CrO Dai eseo E A a Viewing Others Status Adding a Buddy oooooonncnnncccnnnnnnnnocnnnnnnnnonononannnnnnnnnnonnnnnnncnnnnnnos 39 An ERTE E E EEEE 42 Responding to buddy Request ariete T E 43 O a nates sec ee nes E A oe 45 A E cta 46 Pe A E E E E E E 53 PV AIC COS E E E E E E E 56 Premium eO S ee e a E A E E E ol rtds 6l SDIO A oe o TS 62 SAP OE RO A 65 BOTEI secs o ES E E E 67 OSS A Yee coca A E A A e EE NR OOO ET 71 CounterPath Corporation Bria iPhone Edition User Guide About Bria Phone Edition Bria iPhone Edition is a SIP based phone for the Apple iPhone mobile digital device and iPod touch mobile digital device With Bria iPhone Edition Bria you can use the Wi Fi internet connection on your iPhone or iPod touch to make and receive calls without using mobile data In addition with iPhone but not with iPod touch you can use the mobile data connection for phone calls when you are not in a Wi Fi zone Standard Telephone Features Bria iPhone Edition has all the standard telephone features including Call display and Voicemail Indicator Speakerphone Mute and Hold Call history list of received missed and dialed calls Call transfer Audio call record Three way audio conference Audio codecs G 711 G722 GSM LBC SILK and Opus with an option to purchase G 729 and AMR WB codecs Ringtones and
50. numbers if your VoIP service provider supports this feature Presence and Instant Messaging is available as an in app purchase Make sure your VoIP service provider supports SIP SIMPLE before purchasing this option if you plan to use this feature over SIP SIMPLE To purchase this option and set up your Bria see page 61 Using Emoticons Emoji Bria supports 10S Emoji keyboard To add an emoticon in your message first add the Emoji keyboard on 10S then on Bria switch keyboards by tapping the globe icon on the keyboard To add the Emoji keyboard on 10S 1 Go to iOS Settings gt General gt Keyboard 2 Tap Keyboards then Add New Keyboard 3 Scroll down and tap Emoji 4 1 Sending an IM You can send an instant message to your buddy who is online If you have no buddies add someone as a buddy first page 39 31 CounterPath Corporation Tap IM You can also call this person if this person provides a phone number SIP is used to make wf E E cal Is 4 48 PM Frank Chan Tap a conversation 06 PRA fad PM Select Buddy Tap to insert a line break in a E Louis Berti Or tap to select a A Louis eo a buddy gles Emily Wilding gt message works as the Return y key Be pel alge ar Francisco Aldo gt H No SIM No SIM 7 35 PM of Hudson Jacok Y Hudson Jacobs More O hmack October 24 2013 at 5 24 PM Sure October 28 2013 at 7 34 PM jsantos ER K ANNED MESSAG Enter a new
51. ons on this XMPP account when Wi Fi is not available e When OFF mobile data will be used for this XMPP account when Wi Fi is not available Account Advanced XMPP 8 11 PM Account Advanced Out Proxy Resource Priority O Use Ping O Interval 300 To modiy Account amina pioase discornmact first For details see ihe Quick Holp AA Out Proxy If your XMPP service provider has an outbound proxy and requires that you provide that address to Bria enter the domain name or the IP address obtained from your provider 91 CounterPath Corporation A Resource Used to identify an XMPP session when you log in to multiple clients with this XMPP account for example work or home Priority The priority of the resource The range 1s from 128 to 127 Use Ping ON to send ping messages to the XMPP server to indicate that the connection 1s active Interval Specifies how often the ping message is sent to the server in seconds The default is 300 92 Bria iPhone Edition User Guide 5 2 Preferences 12 20 PM 12 30 PIM 12 30 PM Preferences Preferences Preferences f IATA AE LAJ d s Play Ringtone Use When Available O y Ring Background Image Contact Image Allow VoIP Calls Vibrate Auto Record Calls Alert Answer Alert Missed INE N Run in Background O Ringtone Marimba Single Touch To Call O Show URI Domain Select Your Colors Background Image LENT SIDE CALL FORWARDIT
52. ontact while receiving or making calls Auto Record Calls ON to automatically record all the calls made with Bria When Off Bria records a call only if you tap Start Recording during a call Single Touch to Call ON When making a call from Contacts or History the call will be placed as soon as you tap a phone number If SMS and or video is enabled you will see a prompt to choose an option OFF When you tap the phone number a prompt appears When you tap that prompt the call will be placed Show URI Domain ON The phone number displayed for an incoming outgoing or established call will include the domain name for example 1234 my VoipProvider com OFF default The domain name is not included in the display Forward Calls ON to send all incoming calls to a specific number So long as Bria is enabled and registered and Run In Background above is ON incoming calls will be forwarded to this phone number The number to forward calls to when Forward Calls is ON 94 Bria iPhone Edition User Guide A Enable IM amp Presence The Messaging section appears after you purchase the Presence and Messaging feature ON to allow your Bria to be used for sending instant messages and sharing online status with your buddies To use this service you also need to enable the feature on the Account screen If OFF all the SIP and XMPP accounts on your Bria will never be used for presence and messaging Enable SMS ON
53. plication Managed device It will present your public address for SIP signaling When negotiating blind 4 media routing it will present either both your public and private addresses or TEA just your public address depending on the ICE settings under Account l Advanced E e Server Managed STUN OFF and DNS SRV ON Bria will present your device s private address for SIP signaling and when negotiating media routing Choose this option if your VoIP service provider advises you that it has implemented a network hosted NAT traversal or far end NAT traversal technology such as a session border controller SBC media proxy or RTP relay e Custom Configuration Set the settings as desired A DNS SRV ON Bria will use DNS SRV to discover the network addresses for your VoIP service provider s VoIP related services such as a STUN server if any OFF Bria will not use DNS SRV for discovery Only turn this setting off if your system administrator advises you to do so STUN Server Used only if STUN is ON The default is stun counterpath com but we recommend that you change this to an address provided by your VoIP service provider CounterPath cannot guarantee the availability of their STUN server STUN Wi Fi ON Bria will use a STUN server to discover your public IP address OFF Bria does not discover your public IP address Therefore only the private IP address will be used Typically Global IP should be set to OFF to assure that the p
54. pop up menu Tapping it again will resend the message Olivia Alfredsson Olivia Niivcts ten e Copy Delete Forward ET tober 24 2013 at 5 33 PM Hi Olivia 39 CounterPath Corporation 4 4 Receiving an IM and SMS An alert comes up when you receive an IM or SMS Tap When Bria is in the background A new message Wy Status Available appears on the 6 Hudson Jacobs 7 42 PM top A o Jennifer Adams ee af hanks anai Tap to see the message Bria IM from Hudson Jacobs Can we talk 5 Sofia Nelson Account Gmail To hide the actual message on alert banner turn on Private When Locked under Preferences 36 Bria iPhone Edition User Guide 4 5 Starting XMPP Group Chat You can host a group chat using your XMPP account on Bria when the following requirements are met e Your XMPP server must support Multi User Chat extension as defined in XEP 0045 e All the clients must support XEP 0045 For example users with the previous version of the app cannot join a chat room e All the users must connect to the same XMPP server in other words their XMPP accounts must have the Same domain How it Works In a group chat multiple participants can share messages When a host starts a group chat an invitation message is sent to all the selected buddies The buddies join the chat either automatically or after accepting the invitation depending on the client they are using I
55. rPath Corporation Starting a Group Chat You can invite up to 10 XMPP buddies 11 people maximum in one chat including you e Buddies must be online registered to the XMPP server if their accounts are unregistered they will not receive your invitation and therefore cannot join the group chat e Once a group chat is held with participants you cannot add more buddies or remove some of the participants Tap IM Messges then IM Tap the icon to select a buddy Ho SIM No SIM 5 13 PM Tap to add more A long tap on a buddy allows you to buddies remove the person You cannot remove anyone once you send the invitation message Y My Stal select Buddy Ne SIM 11 00 AM Remove Y Group Chat 5 14 PM E Group Chat ES ee ichan hmack jas t i Ti Vary e jsantos G Kokila P You will see messages when they join or leave the room Group Chat WIETRITTY P O Q U I O hmack santos Detail Type an invitatio message AISIDIFIGIHIJIKIL October 29 2013 at 5 21 PM Tap the Send button EN 2 APC VI BIN Miies hmack has joined the Group Chat jsantos has joined the Group Chat space Joining a Group Chat You might get invited to a group chat On Bria the invitation message will come in to your XMPP account as a regular message As soon as you receive the message you are automatically placed into the group chat Leaving a Group Chat Unregistering your XMPP account lets you l
56. references Ho SIM 5 35 PM Tap to Preferences enable Enable IM amp O Enable SMS O Alert Sound No SIM 12 25 E PM Accounts Alert Vibration Enabled Private When Locke he VoIP Provider 1 Text Size i No SIM F 5 36 PM Alert Test Tone SIP Account Account Status Registered Unregister Tap Settings gt Accounts and tap your SIP account coun No SIMI 5 36 PM Enabled Account Features USER DETAIL Enable IM amp Presence f SIM 8 10 PM Presence Agent SIP Account Tap Unregister to make changes Publish Refres 90 Account Status Not Registered Scroll down and tap Account 90 Specific Feature Account Name My VoIP Provider d Enabled Tap to enable IM and SMS if Enable SMS applicable then tap Register Split Longer Messages Display as Joseph Santos Tap Enabled and then Register Username 1331 Password Tap Contacts and add buddies to see other people s online status page 40 CounterPath Corporation 2 4 Working with Contacts Bria uses contacts saved on your device Bria s contacts are continually synchronized with your native contacts adding modifying or deleting a contact from one list updates the other list On iOS you can set up multiple sources for contacts for example Cloud Gmail Exchange Facebook and merge all into the native contact app If you do this you can access all contacts on Bria as well
57. rivate IP address is used for SIP signaling STUN Mobile This setting has the same function as STUN Wi Fi but applies only when you are connected over the mobile network 58 Bria iPhone Edition User Guide Audio Codecs Selection 2007 PM Mobile Audio Codecs SILK WE SILK NB O AMA WB O G729a wr G722 WB 208 PM Wi Fi Audio Codec ati You can only enable these codecs if you have purchased them see page 61 SILK WB AMA WEF G722 WE G711u Grilla SILK NB G711u O GT 1 la 6729 7 Drag the codec up or down to change its priority in the list See below Mobile Audio Codecs These two screens list the audio codecs that can be used during a Wi Fi call or mobile data call Codecs are programs in Bria involved in transmitting audio each codec has different characteristics and therefore each works better in some situations than in others In general it is desirable to have several codecs enabled Make sure that there are common codecs between you and the remote peer otherwise your call will fail with a 488 error SILK SuperWideband 24k and Opus Fullband 48k are available only in iPhone 4S iPod 5th generation and newer devices Novice and Non technical Users We recommend you use the default setting priority and let Bria select the best codec to use in a given situation Technically Savvy Users You may choose to enable one some or all code
58. s and user names are automatically updated for Facebook friends Choose Update All Contacts to temporarily provide Facebook with email addresses and phone numbers from your contacts to update photos and user names for all matching contacts All information coming from Facebook will be read only Start Bria and go to the Contacts tab You will see your Facebook friends Tap one of them then Bria accesses your Facebook account to retrieve the most recent post of this friend Tap OK to allow 6 25 PM Joseph Santos O Brien 2 Joseph Santos o gt O Brien Ej Summer is finally here Tapping the arro takes you to the contact details page shown on the left and Bria would like to access your basic profile info and as well as your friend updates s status Don t Allow status message home 222 2 Email joseph santos c qmail com If you tap this Bria does not access your Facebook account You can change this permission from iOS Settings gt Facebook then turn on off for Bria Email joseph santos 7902 facebook c updates the friend s You do not need to install the Facebook app The entries with the same name will be merged into one entry No SIM gt 5 45 PM a gt lt All Contacts Edit Send Message Share Contact LINKED CONTACTS Gmail Joseph Santos O Brien Facebook _k Joseph Santos O Brien 607 PM Joseph Santos incoming call home
59. sting Contact Add to Existing Contact i 150 If you tap Create the New Contact screen O appears with the number already entered Complete the other fields a Or if you tap Add the contact list appears Tap the contact where you want to add this number The contact is immediately updated The account the call came in on 10 45 AM Mew Contact T57 5 l E ove Default be E A Default A Francisco Aldo F ee ee le oe Frank Chan E gt A Hanna Johansson J 5 aA Jack Shepard a Janier Hamadez X af Jennifer Adams A 29 CounterPath Corporation 3 14 Accessing Voicemail If your VoIP service provider provides a voicemail service then incoming calls go to voicemail if e Bria is not running e You already have two calls established The voicemail indicator on the iPhone home screen The voicemail indicator on the Bria screen 5307 PIM 1 2 3 Tap the voicemail icon the voicemail A O 6 number appears in the entry field Place the call in the regular way 7 8 9 If no number appears you have not 5 0 set it up in settings see page 46 r l 30 Bria iPhone Edition User Guide 4 Presence and Instant Messaging With Presence and Instant Messaging you can share your online status presence and exchange instant messages with the contacts who have a softphone number or an XMPP address You can also send an SMS from a SIP account to PSTN mobile phone
60. the bottom of the screen i A Missed calls is e as Cale h esire 2 Frank Chan 3 47 PM T l i w Incoming calls Y Francisco Aldo 3 47 PM a Francisco Aldo 2 3 47 PM 7 Outgoing calls The account used for the call qe Francisco Aldo 3 43 PM 1 Ma Recorded call page 20 E rank Chan 3 37 PM T 0 te LL w Javier Hernandez 2 37 PM 7 a Hanna Johansson 1 37 PM w Jennifer Adams 1 25PM 7 La Jack Shepard 1 15 PM Ci we Olivia Alfredsson 1 05PM 7 Clearing the History To delete an entry swipe left on the information icon The Delete button appears All Calls Daniela Alves 7 parm 7 te Roy Jones 6 56PM 7 Q Daniel 6 53PM ones To delete alll entries or all missed entires tap All or Missed then tap the icon o Daniela Alves samen tt Tap to confirm w Kokila Perera 6 45PM T Clear All Entries Clear Missed Entries 28 Bria iPhone Edition User Guide Creating a Contact from History You can create a contact from a history item All Calls K Kokila Perera 0 30 PR i Jo h Sant ee ba Tap the information A Joseph Santos soe 1 icon 1331 G25 Pe i 10 43 AM 2 7575 i 7 E p Tai aje 12 Daniela Alves rondar Pn cais 14 2013 4 55 PR canoe Tel 13 4 54 FM canceled A 34 54 PM cancele a esa LiL 1024 2013 4 53 PM canceled 1024 2013 4 52 PM canoolod Account Ky vl Pree 757 5 Caie Mew Contact Tap Create New Contact as to Exi
61. tting has the same functionality as Global IP Wi Fi but applies only when you are connected over the mobile network If you set this setting to ON you must also set Global IP Wi Fi to ON Change this value only if advised to do so by your VoIP service provider e ON Prefix SIP URIs with tel e OFF default Prefix SIP URIs with sip Tap to display the choices Contact your VoIP service provider to identify the types of transport that are supported e UDP and TCP do not support signal encryption e TLS does support signal encryption If TLS is selected a given call will be encrypted if the other person also uses TLS You may also need to install a certificate on your iPhone speak to your VoIP service provider If the transport is set to TLS you can encrypt a phone call at the media audio level Never Audio is not encrypted If Possible On a given call audio will be encrypted if the other person supports and is also using audio encryption If not audio will not be encrypted Always Audio will always be encrypted The call will fail if the other person cannot accept encrypted calls Typically ON in order to receive calls If OFF you will not be able to receive calls using Bria The timer interval between Bria s attempts to register in order to refresh the account registration This value is placed in the Expires header field of the SIP REGISTER message Change this value only if advised to do so by your VoIP serv
62. unt as you need A dial plan belongs only to one account Bria goes through the dial plans in the order in which they appear on the screen You can drag dial plans to change their order Go to Settings gt Accounts gt tap the account Scroll down SIP Account Domain internal xten net WE J VM Number ial Plan Number Prefixes Account Specific Features Accd Ho SIM F 12 23 PM Tap Dial Plans To modify Account Settings f first For details see the Quicl Wish to add remove number prefix Press to add a new Dial Plan rula Tap Ses the Cuia New Dial Plan Complete the fields as required see below Remove Prefix Add Prefix Tap to save No SIM F 812 PM Local 1613x The dial plan is added 1613 to the list No SIM i 8 12 PM Dial Plans Loca i 67 CounterPath Corporation Designing the Dial Plan A dial plan has two parts e A pattern that the phone number the input must match e The modification to make if the input matches that pattern removing a prefix adding a prefix or removing one prefix and adding another one Subsequence substitution is also supported Example 1 Match number 1613x Remove Prefix 1613 Add Prefix 9 If the input starts with 1613 then remove the 1613 then add 9 and dial the number So 16135550012 is dialed as 95550012 Example 2 Match number 2 9 XXXXXXXXX Add Prefix 1 If the input is a 10
63. used in the user part of SIP URI as required by RFC 3261 Off Bria does not escape a hash character and sends it as is Turn this setting off 1f you are having trouble making outgoing calls to a number with a hash character SDP Port Switching Controls Bria s behaivor to choose the RTP port to send RTP traffic to e When ON default Bria switches the RTP port when it realizes the remote party is sending data from a different port e When OFF Bria does not switch the port and keeps using the original one specified in the SDP body Verbose Logging Leave this setting OFF unless customer support instructs you to turn it ON in order to troubleshoot a problem you are having on your device See page 65 Send Log Tap to upload the current log to customer support See page 65 Call Statistics To show detailed information about the current last call For example the number of packets lost For an ongoing call the statistics information refreshes every second Tapping the Refresh button stops auto refresh and presents you with a snapshot of the most current statistics To enable auto refresh again either long tap the Refresh button or leave the statistics page and come back again 57 CounterPath Corporation Network Traversal Strategy 8 10 PM my Select a profile Network Traversal e Application Managed STUN ON and DNS SRV ON Bria will use the specified STUN server to discover the public address of your Ap

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