VidyoMobile™ for iOS User Guide
Contents
1. If Arthur s member name was simply Arthur Doyle then typing con wouldn t work A public room For example if there s a public room in your system named West Coast Sales you could enter the beginning of any of those three words A legacy device that your system administrator has added to your VidyoConferencing system A legacy device is a conferencing system that uses earlier technology One of your company s clients or vendors may use one Your VidyoConferencing system can work with many legacy de vices If you want to get the keyboard off your screen for any reason tap the Cancel button The Cancel but ton doesn t end a search in progress nor does it clear the search box 4 When you re done typing the name tap the Search button When you re presented with more than one match just tap on the one you want 2 Getting Started With VidyoMobile Search Member Details Add Contact mma Bud Abbott Ext 700001 Join Room Call Direct The member or room you searched for is listed If not try another spelling 5 If you want to add the person to your contact list tap the Add Contact button Note It may take a few seconds less than a minute though for the person to appear on your con tact list Once you ve added a contact the Add Contact button changes to a Remove Contact button All con tacts you ve added to your Contact list have one Tap it to remove the contact whose details you re viewing N2. Vidyo Personal Telepresence VidyoMobile for iOS User Guide System Version 2 1 Document Version 2 1 A TABLE OF CONTENTS 1 W CICONE ooicii cece aeen cose teeenccceese a a a a a E a 2 Getting Started With VidyoMobile ssesesesessssecececscscsecececscsesesesececsesesesececscsesesececsesesesececessesesecececseseses 3 POINT TO POINT CANS cescsccesecsesecsveqcsanessqesnesaseansarpacetaasveqssanossqssansseesisuspacctaacveqssanoseqssanssseaveuspacetaenveqseaneneaevans 4 MIG VOCONTOY CIN UND warra A tececsencepueceenenseececusc ses N EO T E 5 Genine HO vag va taccececentareaes as cnstn E EE E E E TNS 2010 2011 Vidyo Inc All rights reserved Vidyo VidyoTechnology VidyoConferencing VidyoLine VidyoRouter VidyoPor tal VidyoProxy VidyoRouter VidyoGateway VidyoRoom VidyoReplay VidyoMobile and VidyoDesktop are trademarks of Vidyo Inc All other trademarks are the property of their respective owners All specifications subject to change without notice system specifics may vary All images are for representational purposes only actual products may differ Vidyo products are covered by U S Pat Nos 7 593 032 B3 and 7 643 560 as well as additional International patents or pending U S or International patent applications owned by Vidyo Inc 1 Welcome Welcome to the world of mobile VidyoConferencing The age of high quality mobile audio video person to person what we call point to point calling and tele
3. IN Protected Room This user s room is PIN protected When you attempt to join the room you will be prompted to enter a PIN The room owner can tell you the PIN in person email it to you send it via SMS and so on Locked and PIN Protected Room HOW TO SEARCH FOR A MEMBER OR ROOM AND ADD THEM TO YOUR CONTACT LIST A member is any user registered with your VidyoConferencing system When you add a member to your con tact list the member becomes a contact A room is any public room which is like an online conference room You can make a room a contact too 1 Tap the Search button at the bottom of the VidyoMobile screen A A Q Rooms Search Settings 2 Tap the Search field As soon as you do the onscreen keyboard appears 2 Getting Started With VidyoMobile 3 21 PM Search Q wie R TlyJu t o p Als pjFlal H y k e i z x clv sinimi 2123 space Search 3 Enter the name or part of the name of the member you re searching for and tap the Search button to the right of the space bar on the keyboard You can search for A person Search will match the first letters of any of the user s names You can type the entire name of just part of it before tapping the Search button To search for user Sherlock Holmes you could type sher or holm but not for example lock To search for user Arthur Conan Doyle you could type art or con or doy All members whose names match what you type will be listed
4. and speaker to be on or off when you begin a call or conference You also can logout or you can tap the About button to see which version of VidyoMobile you re running VIDYOMOBILE ICONS Like VidyoDesktop VidyoMobile has a menu with icons you can use for call control and icons to indicate the status of users and meeting rooms In Call Controls Whether you join a conference by tapping the Join Room button or place a call by tapping the Call Direct but ton on the Member Details screen a self hiding Button bar appears at the bottom of the video It s visible for only a couple of seconds and then it hides To view the Button bar once it s hidden simply tap once any where in the main part of the screen Preview Front Camera an i Toggles between No text in the video layout Labeling of video sources as shown above Call statistics resolution and frame rate and some technical stats that may come in handy for technical support as shown below in this screenshot from an iPad in landscape mode O Toggles between Front camera Rear camera Camera off Privacy mode cy Mutes your microphone When muted the button has aslash through it Click again to unmute 5 2 Getting Started With VidyoMobile 1 Mutes your speakers When muted the button has a slash through it Click again to unmute Ends a call or your participation in a conference The conference can go on even if it s in
5. call you ll hear the distinctive VidyoMobile ringtone and a dialog box will pop up an nouncing the call Contacts Bud Abbott Hillary Brooke New call from Hillary Brooke Answer Decline 1 Tap the Answer button and you ll be connected Note VidyoMobile must be running in the foreground in order for you to receive notification of an incoming call If you can t accept the call right now tap the Decline button The calling party will be notified that you declined the call How to End a Call 2 Tap the screen once to open the Button bar and tap the red phone icon on the far right 10 4 VidyoConferencing VIDYOCONFERENCING There s no way built in to this initial version of VidyoMobile to send an invitation to a video conference from within the program But members using VidyoDesktop can invite you to a conference and you can accept the invitation If you want to have a conference you can tell the people you d like to have participate In person By phone Byemail By SMS In Chat Yahoo MSN etc How to Join a Conference in Your Own Room To enter a conference room 1 If the conference is going to take place in your own room simply tap on your name at the top of the Rooms screen to be connected and begin your meeting 12 49 PM Rooms T Lou Costello You ll be in your room You ll see yourself on screen unless you ve set your camera to be off when you start a call or meeting or d
6. cations owned by Vidyo Inc g Vidyo Version 1 0 0 16 A a How to Access Log Files VidyoMobile for iOS keeps log files lists of things it s done and when it did them For troubleshooting your help desk or a Vidyo Customer Support person may ask you to send one or more of your device s log files It s easy to get to them You just need a copy or iTunes nn vi FSF U Summary info QD Music Movies inns 2 5 Getting Help Automatically sync new apps Select apps to be installed on your iPad or drag to a psi home screen Drag to rearrange app icons or home gt iPad ATaT E ES O File Sharing The apps listed below can transfer documents between your iPad and this computer Apps VidyoMobile Documents gt VidyoMobile_20110809_190643 log VidyoMobile_20110809_190747 log VidyoMobile_20110809_190949 log VidyoMobile_20110810_101602 log Capacity 13 54 GB Photos Apps Other Free 0 01 GB 0 02 GB 0 23 GR 13 3 GR Plug your device into your PC or Macintosh iTunes should start automatically If it doesn t start it Select your device from the DEVICES list on the left Scroll down to the Apps section of the window Click on VidyoMobile Yesterday 7 04 PM Yesterday 7 07 PM Yesterday 7 09 PM Yesterday 7 10 PM Today 4 42 PM Drag one or more of the log files listed under VidyoMobile Documents to your desktop Now you can email the requested log files to your help desk or Vidyo Customer Suppor
7. conferencing has arrived And VidyoMobile for iOS makes it possible Your organization has decided to join the revolution using Vidyo s products and services The purpose of this guide is to introduce you to VidyoMobile and to show you how it works Your VidyoPortal and VidyoDesktop enable you to have audio video teleconferences with other users in your organization and guests from your desktop VidyoMobile extends that capability to your Apple iPh one iPad and iPod touch You can tell your friends who use Android that VidyoMobile will work on An droid later in 2011 VidyoMobile offers everything you need to make your video calls and conferences as effective as possible You can use familiar iOS gestures like pinch to zoom and swipe to pan Oneach person s image in a call or conference you can see their names superimposed on them You can see which users are online whether a conference room is occupied and whether it s locked or requires a PIN to enter You can manage your contact list You can see what other participants are sharing from their desktops like an Excel spreadsheet or Keynote slide in both point to point calls and video conferences You can switch between the front and rear facing cameras or turn your camera off what we call Pri vacy mode VidyoMobile automatically adjusts to changes in your available bandwidth and processing power VidyoMobile uses H 264 Scalable Video Codi
8. g CHANGING VIEWING MODES Bud Abball Inbeagracced weclicum EAEk et BT Poa Dd When you double tap an image you ll see the 77 andthe in the upper right hand corner or the screen If you tap an image s 7 it becomes the Preferred largest image and the star turns to X Single tap the to take the image out of Preferred mode If you tap the image s it s minimized to the dock And the turns to Tap the and the image goes back to the main screen NM i When you ve minimized people to the dock note that a new icon appears on the far left of the Button bar The number in the icon s upper left hand corner represents the number of participants you ve minimized to the dock 5 Getting Help For more instructions on how to operate the VidyoDesktop refer to the VidyoPortal and VidyoDesktop User Guide For technical support please contact your help desk or system administrator How to Tell Which Version of VidyoMobile You re Running If you need to know which version of VidyoMobile you re running 1 Tap the Settings button Settings Initial Device Settings Microphone ON p Camera ON um Logout 2 Tap the About button The version number is at the bottom of the screen Settings About VidyoMobile for iOS 2006 2011 Vidyo Inc This product is covered by U S Pat Nos 7 593 032 B3 and 7 643 560 as well as additional International patents or pending U S or International patent appli
9. ng SVC It s technical but all you need to know is that it s a Good Thing Depending on which device you re using you can encode send video in up to VGA resolution and decode receive video in up to 720p HD resolution If you re familiar with VidyoDesktop you should pick up VidyoMobile without too much trouble However throughout this guide we haven t assumed you re an expert VidyoDesktop user We know you don t like to read manuals Nobody does But if you give this one a quick read you ll get the most out of VidyoMobile right away Promise Besides this guide isn t as brutally boring as most manuals At least we think so But then again we write this stuff for a living 1 Welcome PREREQUISITES All you need to use VidyoMobile is an account on a VidyoConferencing system using VidyoPortal 2 1 or later and one of the devices listed below running iOS version 4 x or later OPTIMAL MINIMAL REQUIREMENTS Supported OS 10S version 4 x or later Recommended Devices iPhone 4 or iPod touch fourth generation Pad2 Compatible devices iPad VidyoConferencing systems supported VidyoPortal version 2 1 or later Connectivity Your mobile broadband connection or a Wi Fi connection Note You know how cell phone and computer monitor ads always say screen images simulated Not here All of the images in this guide are actual screenshots taken directly from the actual devices No Photoshop ping VidyoMobile really does l
10. on t have a camera If others were connected prior to your joining you Il see them on the screen and you ll see your own image Tip to remove your preview window double tap it to expand it then tap the lt gt in the upper right hand corner How to Join a Conference in Someone else s Room 1 If the conference is scheduled to take place in someone else s room or a public room use the Search function to find the room as described on page 6 a E Q Rooms Search Settings 2 From the search results tap on the name of the host to bring up the Member Details screen or tap the name of the room to bring up the Room Details screen 11 4 VidyoConferencing 3 Tojoin the conference simply tap the Join Room button 1244 PM Nel Charging Room Details meetingrm1 16 7987456 Jain Room Tip If you ll be meeting in this room frequently tap the Add Contact button to add it to your contacts list How to Leave a Conference 4 Just as you would in a call tap the screen once to open the Button bar and tap the red phone icon on the far right 12 4 VidyoConferencing This is what a conference with four other people might look like on an iPad in landscape mode Of course on an iPhone or iPod touch you have less screen real estate so you re limited to viewing two par ticipants at a time You see the most recent speaker and the next most recent speaker on your screen 4 VidyoConferencin
11. one of your rooms User Status A user s status determines whether you can place a direct call to them join their room or invite them to at tend a meeting This icon appears to the left of the user s name in the Contacts list They re slightly different from their VidyoDesktop equivalents Busy The user is online but in a direct call or a conference You can t contact them with a direct call Available The user is online and available for a direct call and to join a room The Call Direct and Join Room buttons are available You can join their room if it is available not full or locked The Call Direct button is not available Offline The user is not logged into the VidyoPortal The Call Direct button is inactive You cannot aiii place a direct call to them but you can join their room Meeting Room Status Each meeting room has a status icon that indicates whether it s available for you to join It appears to the left of the room name In addition a room may require a PIN number to gain access When you cannot join a room the Join Room button is inactive There are five room statuses kJ Any Unoccupied Room The Join Room button is active The room is not locked nor protected by a PIN Any Occupied Room The Join Room button is active However if the room is full you won t be able to gt enter it Locked The room is locked and you can t join it The Join Room button is inactive P
12. ook this good Actually it looks better We had to compress the screenshots to keep this guide from being a huge file 2 Getting Started With VidyoMobile HOW TO GET THE VIDYOMOBILE APP FROM THE APP STORE 1 Search for Vidyo using the App Store search function 2 Tap the VidyoMobile icon to install the app as you would for any other iOS application 3 Press the home button on your device to exit the App Store Note The same VidyoMobile app works with iPhone iPad and iPod There is no cost to you to down load the app However the first time you connect with your organization s VidyoConferencing sys tem an individual license will be deducted from the number your organization has purchased HOW TO LAUNCH THE VIDYOMOBILE APP To launch VidyoMobile 1 Find the VidyoMobile icon in the Springboard Home Screen 2 Tap the icon VidyoMobile opens to the Login page HOW TO LOG IN TO YOUR VIDYOPORTAL 1048 Ara Rooma Vid yoMebile Portal ele Mie 2 11 PM iPod gt 11PM s_ ss m EE mn E VidyoMobile Need help ALERE qa9 vidyo com Note Above you can see how VidyoMobile s login screen looks on the iPhone iPod screen on the left and how it looks on the iPad screen on the right As you can see they re very similar So rather than show both screens for every screenshot we ve randomly mixed iPhone iPod screens with iPad screens We know you ll be able to figure it out You re smart like that 1 Ente
13. ote that search results always show the Add Contact button even if the person or room is already in your Contact list There s no need to add the contact again Just ignore the Add Contact button 8 3 Point to Point Calls HOW TO MAKE A POINT TO POINT CALL 1 From the Contacts tab or if you ve just run a search from the Search tab tap on the name of the contact you wish to call The person s Member Details page opens iPod 3 44 PM Search Member Details Add Contact sam Bud Abbott Ext 700001 Join Room Call Direct 2 Tap the Call Direct button When the person you re calling answers you ll see their camera s view and your camera s view ele i 1 20 PM E4 3 rm review e Camera m lt m By G d Bud Abbott Integrated Webcam To make either image fill your entire screen simply double tap it Note In the screenshot above Lou Costello has called Bud Abbott from his iPod Yes we know they look a lot alike They re identical twins who were separated at birth Yeah that s identical twins If the person you called declines your call you ll get a notification 3 Point to Point Calls Contacs Member Details Remove Contact Ext 700001 If you get declined don t take it personally Tap the OK button and move on Maybe Bud is on the phone talking to your boss about getting you a raise You never know How to Answer a Point to Point Call When you receive a
14. r the address of the VidyoPortal you want to connect to If you don t know the correct address ask your help desk or system administrator 3 2 Getting Started With VidyoMobile 2 Enter your username 3 Enter your password 4 Tap the Login button The first time you login you ll be asked to accept Vidyo s end user license agreement EULA Tap the button with the question mark on it to go to Vidyo s website to read the EULA and accept it After you agree to the EULA VidyoMobile starts VidyoMobile opens to the Rooms screen It shows your personal room labeled with your member name called My Room in VidyoDesktop and any other rooms you own Your member name is the name your system administrator used when creating your account So if your name is Margaret Wade but you go by Peggy Wade that s probably your member name 12 49 PM Rooms T Lou Costello Basic Controls The Rooms tab displays your personal room every user has one think of it as your online office and any public rooms you own The Contacts tab displays all of the people you ve added to your Contacts list The Search tab allows you to search your VidyoConferencing system for members and rooms The Settings tab opens the Settings screen Settings Initial Device Settings Microphone ON pn Camera ON Logout 2 Getting Started With VidyoMobile As you can see on the Settings screen you can select whether you want your microphone
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