Quadro Configuration Console User's Guide - Epygi
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1. ES EHI EUR RS 6 Quadro Software REGUIFEMENIS uses nan auci addc of Y acra a e ano ade coa aC CR ES CC ER CIE CR EC LC ER 6 ficri mm er 6 S Grabpiteal PORTER acad oe Orari Pali Pa a Na a trat Rp Facta MICE RARI NER 7 TAC FIOS t T m 8 PO E ge ewe a te cere ee eae ene ewe 8 TO View Edit a 9 To REMOVE 2 7 7 77 7272 777 7272222 2 2 1 6 66 6 essa n nn nn n nn nn nnn 9 CHECK UNNEC All e 9 Teads PA T TP 10 NT 10 TO OF a OU vss ami cR SU NU EOD 11 T TUM 11 TOM NO TOU loro 12 TO CHECK UNCHECK caa esta as 12 TCHEK e 12 Thesbog eee ene eee ERI TREES a MERERI EM TE PEN EX ER 13 CD 132. 4 gt Ready Available 4 Unavailable 0 Checked 2 4 Figure 7 Logs pane The Log pane allows for the following operations that can be initiated from the right click menu within this pane see Figure 8 The instructions on executing these operations are described below e Copy copies selected log entries into the system clipboard e Select All selects all log entries available in the Log pane Clear removes all log entries from the Log pane Description 1108 18 05 14 47 56 Quadraz35 Upload language pack Adding a language pack Rebooting the device E JD8 18 08 14 47 56 Quadraz35 Status changed to Unavailable 08 18 08 14 47 57 Quadral2 Upload language pack Adding language pack Rebootingthec Copy 1 D8 18 08 14 47 57 Quadral2 Status changed to Unavailable d lt 2 feat Available 2 Unavailable ecked x Figure 8 The right click menu of the Logs pane Copy 1 Select the logs to be copied Log entries can be selected either by holding down the Ctrl or Shift button and clicking the entries or by clicking somewhere in the pane and moving the mouse over the entries Figure 9 Right click on the selection and choose Copy The selected log entries will be copied into the system clipboard Quadro Configuration Console SW Version 1 0 11 13 Quadro Configuration Console User s Guide Select All Date 17 08 18108 14 45 49
3. irren TT Li F oes rom LE ae mua Pama Pacman ria HAR SH fuss o Bea Aga Lec ky Fara a rm j um ged ee oe 4 Raman a a fsa p 11 17 Wabs Pammana ill oque P ieii ro Configuration Console Quadro Configuration Console User s Guide Table of Contents Table of Contents About This User s 2 4 2 2 22 2 2 6 nn nnn nnn 3 Introducing the Quadro Configuration 1 202 2 2 2 2 22 2222 4 TECHNICA SbDSCIHCOLIOD ierra erat UE 6 EDIT Eas Vrae Y Uo URDU nae Y oe GO d ORE 6 9
4. 08 18 08 14 45 50 i D8 18 D8 14 45 50 i 08 18 08 14 45 50 08 15 08 14 45 50 E JD8 18 08 14 46 45 3 08 15 08 14 47 32 08 18 08 14 47 32 08 15 08 14 47 32 3 08 18 08 14 47 32 8 18 08 14 47 38 i D8 18 D8 14 47 39 Ready Available 4 Unavailable Checked 2 All 4 gt Poth i A et Qo Description Ready Quadralz Status changed to Available Quadraz35 Status changed to Available Quadraz4 Status changed to Available Quadrozs Status changed to Available Quadroz 4 Status changed to Available GQuadraz35 Upload language pack Uploading language pack Quadrol Upload language pack Uploading language pack Quadrozs5 Upload language pack Uploading E QuadrolLanguage packslangpack sl 51 5 0 0 3 Quadralz Upload langiiage pack Uploading fie packsilangpack 51 5I 5 0 0 3 Quadraz35 Upload language pack Upload completed Quadral2 Upload language pack Upload completed w 14BThe Log Pane Figure 9 Selecting several log entries Right click anywhere in the Log pane and click Select All to select all log entries in the pane Clear Right click anywhere in the Log pane and click Clear to remove all log entries from the pane Quadro Configuration Console SW Version 1 0 11 14 Quadro Configuration Console User s Guide Operations Operations The QCC allows for th
5. Quadroa24 QE1T1 Gateway Date Description 3 1108 15 08 17 18 44 Quadraz35 Status changed to Available 1 08 15 08 17 19 00 Quadroz4 Status changed to Available Hostname TQuadraz25 D Quadro quadrom quadrom Sl ea Company I Scenario Software Version 5 0 11 Release 5 0 11 Release 5 0 8 Release 5 0 15GwW Releas Ready l l l Available 4 Unavailable 0 Checked 2 All 4 Figure 16 Uploading an attendant custom scenario and voice messages Saving the QCC s Configuration Once all Quadros on the network are specified into the QCC see Add a Quadro you can save this list to a file with a extension To do this choose Save or Save as from the Files menu and specify a name for the file Note that the list of files will not be saved with a file It is saved automatically with the QCC s main application and will be displayed automatically whenever you open a saved file or create a new one See Remove file for instructions on how to remove a file from the Files pane Quadro Configuration Console SW Version 1 0 11 21 Quadro Configuration Console User s Guide Options Options The Options dialog box Operations gt Options allows changing the connection settings specifying the Device status check period parameter allows to set parameters for sending notification e mail and choosing the root backup folder see Figure 17
6. e Request timeout the time after which the will change the status of a Quadro to Unavailable if no response is received from it When establishing a secure connection with a Quadro the QCC may display different errors related to the security certificate of the Quadro s WEB server as described below Opti e Unknown certificate authority the certificate authority is not dons recognized as trusted by the system Connection Settings e Invalid certificate date the certificate date has expired or the iia imme et bU time and date set on the computer are incorrect Ignore unknown certificate authority Ignore invalid certificate date amp Invalid certificate name the IP address does not resolve to the domain name that the certificate belongs to 2 e To configure the QCC to ignore those warnings select the appropriate Settings checkboxes on the Options dialog box and click the OK button Host 25 e Device status check period is the period of time after which the Select encrypted connection type Mone v QCC will retry to establish a connection with the Quadro units that 1 Check Authentication have the Unavailable status ene To configure Mail Settings following fields drop down lists should be Password completed Sender Address Host requires the IP address or host name of the Simple Mail Recipient Address Transfer Protocol SMTP server This SMTP server is p
7. Each entry in the pane starts with an icon see the table below that shows the severity of an event and the date and time when it occurred Eventtype Comments Examples Notifies of changes in the Quadro state events the progress of initiated operations etc 1 Informative Notifies that a Quadro is running with the software incompatible with the QCC Warning or Notifies of operation failures errors occurred while trying to P If an event relates to a specific Quadro the Description column of the corresponding log entry will start with the name of that Quadro see Figure 7 The log entries that display the information on an operation result will additionally contain the operation name Please note The listed events are only QCC specific They indicate the progress of operations initiated by the QCC ee LU T ee DA eee WC SS n Date Description i 08 18108 14 47 32 Quadraz35 Upload language pack Uploading File E ouadreiLanguage sl 51 5 0 0 bin 3 i 08 18108 14 47 32 Guadralz Upload language pack Uploading File Ey Quadro anguage packslanapack 5I 5 0 0 bin 34 iJ O8 18 08 14 47 38 Quadraz35 Upload language pack Upload completed i 08 18108 14 47 39 Quadralz Upload language pack Upload completed
8. Console SW Version 1 0 11 11 Quadro Configuration Console User s Guide 13BThe Quadros Pane You may also delete a Quadro by clicking on the corresponding entry in the Quadros pane and pressing the Del keyboard button To Manage a Quadro Right click on any device in the Quadros pane and select Manage This connects to the Quadro s web management and logs automatically into it The connection is established using the system s default web browser Depending on the browser s settings the web management page of a Quadro will be displayed either in a new window or in an already open browser s window The operation can also be launched by holding down the Ctrl key and double clicking on the appropriate entry To Check Uncheck a Group Click on the appropriate entry within the group and choose Check Group This is useful if further operations must be executed over a group For the operations available for a group see the chapter Operations below To cancel the selection click on the appropriate entry within the group and choose Uncheck Group To Check Uncheck Right click anywhere in the Quadros pane and choose Check Uncheck Quadro Configuration Console SW Version 1 0 11 Quadro Configuration Console User s Guide 14BThe Log Pane The Log Pane The Log pane is for informative purposes only It gives information on the application s activities changes in the state of the devices and operation results referred as events
9. Es QuadrolFirmware Rest F 2 E Quadro Legible Fi Look ir 73 Huadraz35 Name Quad E E config 2008 8 13 1453 bin 1 E Quad j 2008 8 18 1506 8 Quad i Recent U 89 Quad Documents Type BIN File Date Modified 8 18 2008 3 06 PM Size 47 2 KB Date 1008 18 08 15 06 49 File name config 2008 8 1 B 1506 bin Files of type Aea Figure 12 Uploading back up configuration Quadro Configuration Console SW Version 1 0 14 AT Quadro Configuration Console User s Guide Operations To Back Up the Configuration 1 Inthe Quadros pane select the devices whose configuration is to be backed up 2 Click on the Backup toolbar icon or choose Backup from the Operations menu see Figure 13 By default the QCC stores downloaded backup files in the Backup folder created in the QCC s installation directory the default path is C Program Files Epygi Technologies QCO Backup files for each Quadro are stored a separate subfolder of the Backup root folder Each subfolder is created with the same name as the respective Quadro To choose another root folder select Operations Options and click the L button see Figure 17 Once chosen the will further create backup subfolders in the specified location When removing a Quadro from the Quadros pane see Delete a Quadro the QCC will ask confirmation for also deleting the as
10. Open see Figure 14 Please note Uploading a language pack to a Quadro does not automatically activate it To activate a custom language pack run the System Configuration Wizard and choose the installed language on the Regional Settings and Preferences page The upload result successful or failed and the reason for failure if any will be displayed in the Log pane Quadro Configuration Console Quadro_Network_Management e E um E HA Update Reboot Hn Restore Backup Language 2 Company Scenario Files to upload a Language Upload E Quadro Legible files O Leg Loak irr Language packs Language packe M 2 ET EN Ir FR_5 0 0 bin CERES iE IT 5 0 0 jan Group KW Ouadro235 Q4x Quadrolz Q4x My Recent Quadraes QM32x Documents C Quadro24 4 Date 1008 15 08 15 46 26 1 08115 08 15 46 31 File name langpack_s _SI_5 0 0 bin Network Files of type Language Pack Files bir Figure 14 Uploading a language pack Quadro Configuration Console SW Version 1 0 11 19 Quadro Configuration Console User s Guide Operations To Upload Company Details 1 In the Quadros pane select the Quadro units where the company details should be uploaded 2 Click on the Company toolbar icon or choose Company Details from the Operations menu This will open the Upload Company Details windo
11. Q4x Finance 192 168 55 12 443 Yes Avail D Quadro 5 0 11 Release Quadradx 1 Quad QM32x SalesDept 192 158 74 25 443 Tes quadrom 5 0 9 Release 32x Quad QEITI Gateway 192 1568 74 24 80 Mo quadrom 5 0 15GW Re GuadroM El Date Description 1108 18 08 15 06 49 Quadraz35 Backup config Backup completed successfully 4 gt Ready Available 4 Unavailable O cChecked 2 Ali4 Figure 10 Uploading legible configuration files 15 Quadro Configuration Console User s Guide Operations To Update the Firmware In the Quadros pane select the Quadro units whose firmware is to be updated 2 Inthe Files pane select the firmware file see Figure 11 Note that only one firmware file can be uploaded per operation Trying to simultaneously upload several firmware files will display a warning about an illegal operation 3 Click on the Firmware toolbar icon or choose Firmware from the Operations menu Before updating the firmware on any of the selected Quadros the QCC will prompt to back up its configuration Press Yes to back up the configuration before proceeding with the firmware update see the section on how To Back Up the Configuration or click No to start the update immediately Clicking Yes to at any point will back up the configuration of the remaining Quadro units without asking for confirmation Clicking No to at any point will cancel the configuration bac
12. SOT Aee E E E E E E E 14 CIO ie gs ns Sacre oa us os ew E E E A EEE E S 14 ODE aO E OU 15 To Upload Legible Configuration EAR EE at a Era n e Rd a ac 15 To Upddte Finn al 6 eee eb PES OUR MIA Rn 16 TOR DOO a oU ego TT TIT TTE 16 TO Restore the 5 5 td aq 55 504 EN 1 7 TO Back Up the ConFPIdUl QUO esseeexis itae oct YR a PORC coa OR ed kao ota Destaca 18 To Upload a Language d brave ores CRISIS 19 dblogd Cobsbany rer 20 To Upload Custom Scenario and Voice 2 1 21 Saving the QCC s 2 2 2 2 22 22 2 4 4 4 11 6 nnns 21 Quadro Configuration Console User s Guide Table of Contents ee eee ner oe ere Cee E ee eee ee ee eee ee ee S 22 Technical 24 Quadro Configuration Console User s Guide OBAbout This User s Guide About This User s Guide This guide gives step by step instructions on the setup and operation of the QCC The guide is divided into the following chapters Introducing the Quadro Configuration Console gives a basic idea of the QCC and lists the operation
13. and restored on Quadro units e Firmware Update Allows a selected firmware file to be uploaded to and installed on Quadro units e Legible Configuration File Upload Allows selected legible configuration files to be sequentially uploaded to Quadro units e Language Pack Upload Allows a selected language pack to be uploaded to Quadro units e Upload Company Details Allows company details such as the static and dynamic logos to be uploaded to Quadro units e Upload Custom Scenario and Voice Messages Allows attendant custom scenario and WAV files compressed to a tar gz file to be uploaded to Quadro units View the statuses of all Quadro units on the network in a single window The displays the connection state with a managed Quadro Available the QCC is successfully connected to the Quadro and Unavailable the QCC fails to connect to the Quadro The administrator can easily notice a change in the connection state and take steps to fix the problem if the connection is down Group identical Quadro models together and handle the group as single a unit The administrator can combine similar Quadro models into a group and handle the group as a single unit This option provides the possibility of executing actions directly over a group instead of repeating it separately for each Quadro Receive notifications of Quadro status changes and operation results to a single place The displays the operation results and changes to the syste
14. dialog box where Quadro connection settings can be specified e Edit opens a dialog box to allow the connection settings of a selected Quadro to be modified e Delete removes selected Quadro units from the Quadros pane e Manage opens a browser and logs into the Quadro WEB server with the administrator s privileges e Check Uncheck Group select unselects all Quadros within the same group as the highlighted Quadro e Check Uncheck All select unselects all Quadros the Quadros pane scc Pu IEEE Dp cu ge ego ee Mame Group Descript Host Address Secure Status Hostname Software Version Product Mame Uptime Soa Date Descriptic 1708 18 08 12 20 33 Ready Add new item Available 0 Unavailable 0 Checked 0 il Figure 4 The right click menu of the Devices pane To Add a Quadro Right click anywhere within the Quadros pane and choose Add or press the Ins keyboard button see Figure 4 In the Add dialog box specify the following settings Name any text to identify the Quadro For example a host name related name Quadro235 Please note Aname must be unique within the existing names Group 04 Group optional The QCC allows forming groups of identical Quadro Descnp om models and operating with each group as with a single unit For example you may group QuadroM32x s on the network in
15. 080 to port 80 of a specified Quadro In this case the Port set in the QCC should match the forwarded port 8080 on the NAT e Use secure connection indicates whether the HTTP or HTTPS HTTP Secure should be used to connect to the Quadro To set up a secure connection with the Quadro select this checkbox and specify the appropriate port in the Secure port text box by default 443 For an HTTP connection leave the checkbox clear e Username and Password the username and password required for the administrator login to the device by default admin and 79 respectively Send e mail Indicates whether to send notification e mail about the status change of Quadro or not mail recipient and sender are set in Options dialog box Operations Options Mame Group Descript Host 4ddress Secure Status Hostname Software Version Product Mame Uptime 9 Techsup 192 168 75 23 Yes TOQuadr 5 0 11 Release Quadro4x 3 hour 24 Figure 6 The Quadro added in the Quadros pane After all the settings have been specified click OK The corresponding entry will be added to the Quadros pane see Figure 6 With the exception of the Username and Password which are not displayed for the security purposes each Quadro in the pane is displayed with the settings specified when adding it The pane will additionally display the following information e Quadro Hostname e Product Name the Q
16. art of your mail server that you normally use to receive and send mails Send test mail Send mall if device is offline after 3 check Port requires the SMTP host port number Device status check period 300 SBC Select encryption connection type allows user to set encryption or not and there is three options None which means there is no security TSL Transport Layer Security and SSL Secure Sockets C Program FilessEpyai TechnologiesNQCCSE Layer Figure 17 The Options dialog box Backup files folder Check Authentication must be selected if the specified SMTP server requires authentication In this case authentication Username and Password configured on the SMTP server should be defined in the corresponding text fields e Sender Address this is source address for the notification emails The email address defined here should be an existing valid email address registered on the selected SMTP server e Recipient Address text field requires an active email address where emails will be delivered Send test mail with this button a test mail be sent to the defined email address to verify the settings This button will be enabled if correct values have been submitted and saved on this page e Send mail if device is offline after when Quadro becomes unavailable this is the number of Quadro availability checking attempts before the notific
17. ation email will be sent e Device status check period this is the duration of each above mentioned attempt when device status is being checked after getting no response from device Quadro Configuration Console SW Version 1 0 34 Quadro Configuration Console User s Guide Options The Backup files folder text box indicates the location of the root backup folder where Quadro backup files are stored If not specified the QCC will create the root folder in the installation directory of the QCC by default C Program Files Epygi Technologies QCC To change the root folder click the button and choose the needed folder or create a new one Quadro Configuration Console SW Version 1 0 11 Quadro Configuration Console User s Guide Terms Technical Terms Legible configuration file a clear text file containing Quadro configuration parameters These parameters can be edited and uploaded to the Quadro to make the change to the system For more information on legible configuration files please see the Introduction to Legible Configuration document available in the Downloads section of Epygi s Support Center Language pack a translated set of voice messages online help and web management GUI that can be uploaded to a Quadro to support a specific language For more information on language packs please see the How to Create Quadro Language Packs document available in the Downloads section of Epygi s Support Center Quadro Configu
18. e file is valid displayed for firmware files only Quadro Configuration Console SW Version 1 0 11 8 Quadro Configuration Console User s Guide 12BThe Files Pane To View Edit a File Please note Viewing or editing is possible only for legible configuration files In the Files pane double click on the entry to be viewed or right click on the entry and choose View Edit This opens the file with the system s default text editor Notepad Word Pad To Remove a File In the Files pane right click on the entry to be removed and choose Remove or press the Del keyboard button Click the OK button when asked for confirmation Note that this does not delete the file from its location but only removes its path from the Files pane To Check Uncheck All Right click anywhere in the Files pane and choose Check Uncheck All to select all files in the Files pane Selecting all files is useful if a number of legible configuration files are to be sequentially uploaded see To Upload Legible Configuration Files Quadro Configuration Console SW Version 1 0 11 Quadro Configuration Console User s Guide 13BThe Quadros Pane The Quadros Pane The Quadros pane displays the list of the Quadro units to be managed The pane allows for the following operations that can be executed either from the right click menu within this pane or from the Quadros menu The instructions on executing these operations are described below Add opens a
19. e following operations Legible configuration file upload allows selected legible configuration files to be uploaded to Quadro units Firmware update allows a selected firmware file to be uploaded to and installed on Quadro units Reboot allows the administrator to initiate a system reboot Configuration restore allows a backup configuration file to be uploaded to and restored on Quadro units Configuration backup allows the configuration of selected Quadro units to be backed up and downloaded to the administrator s PC Language pack upload allows a language pack file to be uploaded to selected Quadro units Upload Company Details allows static and dynamic logos and other related information to be uploaded to Quadro units Upload custom scenario and voice messages allows attendant custom scenario and WAV files compressed to a tar gz file to be uploaded to Quadro units Please note The operations listed above will work only for the devices with an Available status see Add a Quadro To Upload Legible Configuration Files i 2 In the Quadros pane select the Quadro units whose configuration is to be modified In the Files pane select the legible configuration file s to upload If multiple files have been selected the QCC will upload those files sequentially in the order they are listed in the pane see Figure 10 Click on the Update toolbar icon or choose Update from the Operations menu Note that upload
20. ing legible configuration files does not cause a Quadro to reboot The upload of several legible configuration files to several Quadro units takes place in the following order 1 Quadro Configuration Console SW Version 1 0 11 The QCC uploads a file that is first on the Files list to all selected Quadros simultaneously Each Quadro that receives the file parses it to verify the validity If the uploaded legible configuration file is valid the Quadro will apply the settings specified in the LCF Otherwise it will send the description of an error occurred to the QCC that will print it into the Log pane Note that this will not stop an overall upload procedure After the QCC receives a notification of the legible configuration update result from any Quadro successful or failed it sends out the next file on the list to that Quadro Li Quadro Configuration Console Quadro Network Management Sele File View Uploads Devices Operations Help ioc Hey Update Reboot Restore Backup QE Language EH Company e Scenario Files to upload File version File type Product name EE i QuadroiFirmware Files 5w MIPPBX 0500 0800 bin 5 0 8 Firmware image QuadroM IP 2 E QuadrotLegible txt LC File Mame Group Descript Host 4ddress Port Secure Status Hostname Software version Product Mame Quad Q4x TechSup 192 168 75 235 443 Yes Avail TQuadr 5 0 11 Release Quadra4dx Quad
21. its to be rebooted To select a Quadro select the checkbox assigned to it Please also see Check Unchek a Group 2 Click on the Reboot toolbar icon or choose Reboot from the Operations menu Once the Quadro reboots its status will change to Available in the Status column Quadro Configuration Console SW Version 1 0 11 Quadro Configuration Console User s Guide Operations To Restore the Configuration In the Quadros pane select the Quadro units whose configuration is to be restored 2 Click on the Restore toolbar icon or choose Restore from the Operations menu This will open a file chooser window to allow you to select the desired back up file see Figure 12 The current folder of the file chooser will be set to the backup folder of the Quadro that is first on the list of the selected Quadros If this folder does not exist the QCC will open the backup root folder 3 Select a backup file and click Open Please note Restoring the configuration and voice data requires switching Memory Allocation to the state that was selected when the Quadro configuration and voice data were backed up For more information please refer to Manual Il Administrator s Guide for the corresponding Quadro model and release Quadro Configuration Console Quadro_Network_Management PE 3 mi t Update Firmware Reboot BJ Restore a Backup Language Company a Scenario Files to upload File version File type Product name FI s
22. kup of the remaining Quadros If a higher firmware version is running on a selected Quadro the QCC will display a warning about the configuration loss that will result from downgrading the firmware Click Yes to proceed with the firmware update or No to cancel Quadro Configuration Console Quadro Network Management File View Uploads Devices Operations Help ES Bh Firmware B Reboot Ej Restore Backup Language 2 Company 5 Scenario Files to upload File version File type Product name E Quadro Firmvware FilesiSw MIPPBX Q 500 O800 bin 5 0 8 Firmware image Quadra PBX 2 E Quadro Legible filesisip txt 5 0 11 LC File Group Descript Host 4ddress Port Secure Status Hostname Software Version Product Mame Up Techsup 192 168 75 235 443 Yes Quad 5 0 11 Rel Ouadraoadx 889 Quad Finance 192 168 35 12 443 D Quadro 5 0 11 Release Quadrodx aiesLiep i i i dx rquadadrari i 2 REIESE x S Quad SalesDept 192 168 74 25 443 d 5 0 9 Rel QuadraM 32 8 Quad gateway 192 168 74 24 80 e QUadrorn 5 0 156 QuadraMEL Date Description 1108 18 08 15 06 49 Quadraz35 Backup config Backup completed successfully lt gt Ready Available 4 Unavailable O Figure 11 Updating the firmware To Reboot a Quadro 1 In the Quadros pane select Quadro un
23. m in a separate pane called the Log pane The notifications are labeled with an icon to display the severity of an event occurred With this regard three types of notifications can be received to the QCC informative warning and error Quadro Configuration Console SW Version 1 0 13 0 4 Quadro Configuration Console User s Guide 1BIntroducing the Quadro Configuration Console Receive notifications of Quadro status changes by E mail The QCC has feature to send notification e mail to preconfigured user s e mail address when Quadro changes its status from available to unavailable or vice versa Quadro Configuration Console SW Version 1 0 14 Quadro Configuration Console User s Guide 1BIntroducing the Quadro Configuration Console Technical Specification The QCC is designed as a Windows SDI Single Document Interface application which can be run on desktop PCs Only one instance copy of the QCC can be run at a time Trying to start a second copy will restore the instance that is already running The QCC uses HTTP HTTPS protocols to communicate with Quadros and the legible configuration mechanism to change system configuration settings Requirements System Requirements The following system specifications are required for the operation of the QCC e Microsoft Windows 2000 or higher e Network connection Quadro Software Requirements The QCC is compatible with the following Quadro devices beginning with the software ve
24. n Product Mame Uptime Date Description 1 08 18 08 12 08 56 Ready Ready Available Unavailable 0 Checked 0 All 0 Figure 1 The graphical user interface of the QCC Quadro Configuration Console SW Version 1 0 11 Quadro Configuration Console User s Guide 12BThe Files Pane The Files Pane The Files pane displays the location of legible configuration and firmware files to be uploaded The following operations that can be executed either from the right click menu within this pane or from the Uploads menu The instructions on executing these operations are described below Add opens a file chooser to allow selecting the files to be uploaded The path of a selected file is then displayed in the Files pane e View Edit opens a selected legible configuration file with a text editor e Remove removes a selected file path from the Files pane e Check Uncheck All selects all files in the Files pane 5 Quadro Configuration Console Untitled File View Uploads Devices Operations Help E gt Files upload File version File type Product name Mame Group DescripL ecure Status Hostname Software Version Produck Mame Uptime Figure 2 The right click menu of the Files pane To Add a File Right click anywhere within the Files pane and choose Add to browse for a required file see Figure 2 Select the file and click the Open button The path of the corresponding file will be added t
25. nsole Quadro Network Management ag e 8 B Reboot BA Restore Backup QB Language 2 Company Scenario Files to upload 1 E Es Quadro Firmware Files Sv MIPPBX 0500 080 F 2 1 Filestrtp tet Upload Company Details Mew Logo gif file size 120543 pixels Group Description Hast 4 EAQuadroXLagossepugi gil Version uadro x echSuppor dd elease Q d 2 5 Q4 T HS alum IIT ear eu R Ouadroi2 dx 192 1d Mew Running Logo gif file size 120543 pixels Release Q Q P P x alesDep 18 E JuadresLogas epugi Release S Quadro25 QM32x SalesDept 192 14 E XQuadreALagas dyn gif uadra ateway 14 n Release i Ouadro 4 QE1T1 192 1 W Rel 4 Mew can size 16x16 pisels 5 s E MduadrasLagas epuygi ico Date Description t 4 08 15 08 15 46 26 Quadraz4 Status changed Copyright Link Text 1 05115106 15 46 31 9 0235 Skat h EDIT 7 15 acia xccl ck Epugi Technologies Ltd T Ready Logo Link Text All 4 Quadro Configuration Console SW Version 1 0 11 Uplo Company Website Figure 15 Uploading company details 20 Quadro Configuration Console User s Guide To Upload Custom Scenario and Voice Messages Operations 1 Inthe Quadros pane select the Quadro unit
26. o the Files pane see Figure 3 Quadro Configuration Console Untitled Sele File View Uploads Devices Operations Help E amp Files to upload File wersion File type Product name E OuadroiFirmware Files S v MIPPBS 0500 0800 bin 5 0 8 Firmware image Quadra PBX F 2 E Quadro Legible Filessip Exk 5 0 11 LC File Mame Group Descript Host Address Secure Status Hostname Software Version Product Name Uptime Qu Figure 3 The path of the specified file listed in the Files pane Please note When adding a legible configuration or firmware file the QCC checks its validity For legible configuration files the validity checking is based on verifying the presence of the configuration version number in the first line of a file The file must also be an ASCII text file For firmware files the validity checking criterion constitutes the file format that must match the format used for Quadro firmware files If a selected file does not meet the respective criterion the QCC will prevent adding the file and display an error message Each file in the Files pane is displayed with the following information e Files to upload indicates the file path e File version indicates the software version that the file represents e File type indicates whether the path points to a legible configuration LCC file or firmware file Firmware image e Product name indicates the Quadro models for which the firmwar
27. ration Console SW Version 1 0 11 4 Quadro Configuration Console User s Guide Terms THIS DOCUMENT IS PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY The information furnished in this document believed by Epygi Technologies to be accurate as of the date of publication is subject to change without notice Epygi Technologies assumes no responsibility for any errors or omissions in this document and shall have no obligation to you as a result of having made this document available to you or based upon the information it contains Epygi is a registered trademark of Epygi Technologies Ltd All other products and services are the registered trademarks of their respective holders Quadro Configuration Console SW Version 1 0 11 E mmm et 21 Bici E o SE I Epygi Technologies Ltd Copyright 2003 2011 Epygi Technologies Ltd All rights reserved
28. rsion listed Quadro2x SW 5 0 11 Quadro4x 16x SW 5 0 11 QuadroM32x SW 5 0 8 QuadroM E1 T1 SW 5 0 5 QuadroFXO SW 5 0 11 e QuadrolSDN SW 5 0 11 Quadro6L SW 5 0 10 Quadro4Li SW 5 0 7 e QuadroM8L 26x 12Li 26xi SW 5 2 7 Installation To install the QCC run the executable file setup exe and follow the instructions of the Setup wizard To launch the run its executable file QCC exe that is by default installed in the C Program Files Epygi Technologies QCC directory or double click on its icon on the desktop or click on its quick launch icon Quadro Configuration Console SW Version 1 0 14 Quadro Configuration Console User s Guide QCC s Graphical Interface QCC s Graphical I nterface The working space of the QCC is split into three panes that are separated by division bars See Figure 1 By dragging these bars you can define how much of the total space to allocate to each pane e The Files pane displays the paths of firmware and legible configuration files to be uploaded e The Quadros pane displays the list of Quadro units to be managed e The Log pane displays the information on operation results Quadro state changes etc Quadro Configuration Console Untitled Siz File View Uploads Devices Operations Help D E amp Files to upload File version File type Product name Mame Group Descript Host Address Secure Status Hostname Software Versio
29. s it can execute Technical Specification gives some technical details on the QCC design Requirements will outline the system and Quadro software requirements Installation explains how to install the QCC QCC s Graphical Interface explains the graphical user interface of the QCC and the operations that can be executed directly from its panes Operations will explain how to use the QCC saving the QCC s Configuration lists the settings that can be saved in a file Options will describe the configurable connection settings Technical Terms will explain technical terminology used in this document Quadro Configuration Console SW Version 1 0 11 Quadro Configuration Console User s Guide 1BIntroducing the Quadro Configuration Console Introducing the Quadro Configuration Console The Quadro Configuration Console QCC is a tool that allows the administrator to centrally manage a network of Quadro units The following QCC functions allow easy and convenient administration of the Quadro network Manage Quadro units from a single desktop PC e Automatic Login to Quadro Web Management Allows the administrator to automatically log into the Quadro WEB server Reboot Allows the administrator to remotely initiate a system reboot e Configuration Backup Allows the configuration of Quadro units to be backed up and downloaded to the administrator s PC e Configuration Restore Allows a backup configuration file to be uploaded to
30. s where the attendant custom scenario and WAV files should be uploaded Please note The files should be archived to a single tar gz file 2 Click on the Scenario toolbar icon or choose Custom Scenario from the Operations menu This will open the Custom Scenario Voice Messages window On this window o Usethe button to choose the file with the tar gz extension that contains the custom scenario voice messages o inthe Attendant text field enter the attendant number that should use the files 3 Click OK The upload result successful or failed and the reason for failure if any will be displayed in the Log pane Please note Uploading a custom scenario and voice messages to a Quadro does not automatically change the attendant scenario to custom To use the uploaded scenario and voice messages the attendant scenario should be set to custom either before or after uploading Quadro Configuration Console Quadro Network Management us t E Reboot BA Restore rly Backup Language Product name QuadroM PEX Files to upload File version File type F E E XQuadretFirmware Files Sw MIFPE 0500 0800 bin IN irmwarae image CI E QuadrotLegible filestrtp txt Scenario file Name Group Descriptic E Quadro S cenarios GAR tar gz Ouadro235 TechSupp 12 Qdx FinanceDa Attendant name Quadro25 QM32x SalesDepH 1 0
31. sociated backup subfolder Quadro Configuration Console Quadro Network Management File View Uploads Devices Operations Help 3 s mil ex Reboot Restore rly Backup Language Eg Company Scenario Files to upload File version File Ev Product name F E Quadro Firmvware Files SW 0500 0800 5 0 8 Firmware image Quadram PBX 2 E Quadro Legible Filesisip txt 5 0 11 LC File Mame Group Descrip Host 4ddress Port Secure Status Hostname Software Version Product Name 4 5 192 168 75 235 Yes Avail 5 0 11 Release Quadrodx 89 Quad 04 Finance 192 168 35 12 443 Tes D Quadra 5 0 11 Release Quadra4x QM3 x Salesbept 192 168 74 25 443 Tes Avail quadrom 5 0 9 Release Quadrat 32x Quad QEITI Gateway 192 168 74 24 80 quadram 5 0 156 Re QuadraMEL Description Available 4 Unavailable O0 Checked 2 Figure 13 Backing up the configuration Quadro Configuration Console SW Version 1 0003 Quadro Configuration Console User s Guide Operations To Upload a Language Pack 1 Inthe Quadros pane select the Quadro units where the language pack should be uploaded 2 Click on the Language toolbar icon or choose Language from the Operations menu This will open a file chooser window 3 Select the language pack and click
32. to one group named QMS2x s and execute the operations such as the 80 firmware or configuration update over that group Note that it will still be possible to refer to a single device in the group Host address 132 158 75 235 J Use secure connection To add a Quadro to an existing group select the group name from the Group combo box otherwise enter name for the new group the Group text field Next time you add a Quadro the specified name will be available in the Group combo box Password Username e Description some descriptive information about the Quadro Send e mail Host Address the IP address or FQDN of the Quadro Cancel e Port the web server port of the Quadro By default this is set to 80 Changing this default value is not usually required with the exception of the following two cases Figure 5 Add a device dialog box 1 The Quadro s administrator has changed the default web server port of the Quadro this is done from a hidden cgi page In this case the Port set in the QCC should match the value set on the Quadro Quadro Configuration Console SW Version 1 0 11 Quadro Configuration Console User s Guide 13BThe Quadros Pane 2 The QCC accesses the Quadro over a NAT that has a port translation rule enabled to reach the Quadro s web management The following description is an example of such a rule forward all incoming HTTP traffic addressed to port 8
33. uadro model e Uptime Duration the period the Quadro is on since the last reboot The icon next to the Quadro name and the Status column display the connection state with that Quadro see the table below If the connection with the Quadro is successful the status column shows Available then the Software Version column will display the software version the Quadro is running Icon Status Comments 2 Unknown The QCC is trying to connect to the Quadro Available The connection with the Quadro has been established The Quadro is available for further operations Unavailable The connection with the Quadro could not be established the Quadro may be down or behind a NAT This may also be the result of entering the wrong values for connection or login parameters To Edit the Settings of a Quadro In the Quadros pane double click on the appropriate entry or right click on it and choose Edit You may also edit the settings of a Quadro by clicking on the corresponding entry and pressing the Enter keyboard button This opens the Edit dialog box with the specified settings Change any settings you find necessary and click OK To Delete a Quadro Right click on the entry to be removed and choose Delete The QCC will display a prompt notifying that the backup folders created for selected Quadros will also be removed Click Yes to proceed with deleting To relocate the folders prior to deleting the Quadros click No Quadro Configuration
34. w On this window O O o Use the button of the New Logo field to choose the static logo file The static logo appears the top right corner of all WEB management pages of the Quadro The logo should be in a gif format and have the size of 120x43 pixels The logo is created as a link that is pointing to the URL specified in the Company Website text field see below Use the button of the New Running Logo field to choose the dynamic logo file The dynamic logo appears in the top right corner WEB management pages when the user saves the configuration The logo should be in a gif format and have the size of 120x43 pixels Use the 4 button of the New Icon field to choose the icon logo file that is displayed in the browser s address bar favorites menu etc The icon should be in an ico format and have the size of 16x16 pixels In the Copyright Link Text field enter the company s name that appears in the copyright notice The copyright notice is displayed in the left bottom corner of all WEB pages The Copyright text is created as a link that is pointing to the URL specified in the Company Website text field see below In the Logo Link Text field enter a text that appears when mouse over the logo In the Company Website text field enter the URL of the company s website 3 Click Upload The upload result successful or failed and the reason for failure if any will be displayed in the Log pane m Quadro Configuration Co
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