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User Guide

1. 7 N Names of major 8 Number 45 ORP tans OLS 138 One pass duplex scanning ADF 30 One Sided 72 Preis EE 33 Original orientation essen 68 P Paper 146 POC IC 154 Paper GUIDES 27 30 137 146 POSITIS 146 Paper TOY 2 30 1993 Paper do EL DO QE 146 Mer 116 Placing ET 62 Preventing information leakage 23 48 101 194 195 as retia tenete o tea e 99 100 DIODISI codecs aimi 167 drei M c 12 B Program Key 2 2 eset eges 45 ic ee ee 81 Q OTT el a 99 R Rear and left 27 30 Region 7 MR rm 7 Registering 11 Remote 21 E 45 DEN VM E 66 Running OUP Of Oheisessa 160 S Sample Copy 45 Sample 15 MOVING DOPET ast RM MPO ed 9 Gogh 117 121 NT TO To 124 22 109 48 109 209 Scanner accessibility 39 Send Lal elo cueste PEIPER IM HIM 94 Sending scan 10 22 S
2. Messages Displayed When Using the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel If a message not described here appears act according to the message Authentication with the The entered user name or Check that the user name and destination has failed Check password was invalid password are correct settings To check the current Check that the ID and password status press Scanned Files for the destination folder are Status correct A password of 128 or more characters may not be recognized Cannot communicate with PC Contact the administrator Cannot detect original size Select scan size Cannot find the specified path Please check the settings WSD Device protocol or WSD Scanner protocol is disabled The original placed on the exposure glass is a nonstandard size The destination computer name or folder name is invalid For details about how to enable or disable the WSD protocol see Security Guide Place the original correctly Specify the scan size When placing an original directly on the exposure glass the lifting lowering action of the ADF triggers the automatic original size detection process Lift the ADF by 30 degrees or more Check whether the computer name and the folder name for the destination are correct 209 10 Trouble
3. Check that the computer name and folder name for the destination are correct Check that the correct alias phone number is listed in H 323 Settings of Facsimile Features For details about H 323 Settings see Initial Settings Fax For details about network problems contact your administrator Check that the correct gate keeper address is listed in H 323 Settings of Facsimile Features For details about H 323 Settings see Initial Settings Fax For details about network problems contact your administrator 179 10 Troubleshooting Check whether there are Registering of user name is Correct that the correct SIP Server any network problems rejected by SIP server IP Address and SIP User Name 13 17 are listed in SIP Settings of Facsimile Features For details about SIP Settings see Initial Settings Fax For details about network problems contact your administrator Check whether there are Cannot access SIP server Check that the correct SIP Server any network problems IP Address is listed in SIP 13 18 Settings of Facsimile Features For details about SIP Settings see Initial Settings Fax For details about network problems contact your administrator Check whether there are The password registered for For details about network problems any network problems the SIP server is not the same contact your administrator 13
4. the scanning area insufficient owarilta Set with no compression For details about the settings see TWAIN driver Help The problem may be due to the following cause Scanning cannot be performed if large values are set for brightness when using halftone or high resolution For details about the relationship between scan settings see Relationship between Resolution and Scan Size If a misfeed occurs you might not scan an original Remove the misfeed and then scan the original again Invalid Winsock version You are using an invalid Install the operating system of the Please use version 1 1 or version of Winsock computer or copy Winsock from the higher operating system CD ROM No User Code is registered Access is restricted with user For details about user code Consult your system codes authentication see Security Guide administrator No response from the The machine or client Check whether the machine or scanner computer is not connected to client computer is connected to the network correctly the network correctly Disable the client computer s own firewall For details about firewall see Windows Help No response from the The network is crowded Wait for a while and then try to scanner reconnect 226 When Messages Are Displayed Your Computer Screen Scanner is in use for other function of the machine e Wait for a while and
5. 3002 3502 4502 4502 5502 5502 Aficio C3002 C3502 C4502 C45024 C5502 C5502A User Guide What You Can Do with This Machine Getting Started em Copy Fax Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Appendix For information not in this manual refer to the HTML PDF files on the supplied CD ROM ww Read this manual carefully before you use this machine and keep it handy for future reference For safe and correct use be sure to read the Safety Information in Read This First before using the machine TABLE OF CONTENTS How to Read the Manuals 6 S mb U d i h M 6 ols Used the S M d S ifi mati odel opecific Infor olo ERN PP ames o ajor Fo GS ti E 1 What You Can Do with This Machine 9 Want to Convert Documents to Electronic Formats 1 10 lato Register oe obtento ne ee 11 Want to Operate the Machine 12 You Can Customize the Home Screen as You Like eee eee 13 You Can Make Copies Using Various Functions rennes 14 You Can Print Data Using Various eei rirlentide You Can Utilize Sto
6. 2 Enter the e mail address 3 Press OK 120 Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files You can specify a password for each stored file Files that are not password protected can be accessed by other users on the same local area network using DeskTopBinder We recommend that you protect stored files from unauthorized access by specifying passwords Scan stored in the machine may be lost if some kind of failure occurs We advise against using the hard disk to store important files The supplier shall not be responsible for any damage that may result from the loss of files For long term storage of files we recommend the use of DeskTopBinder For details contact your local dealer or see the documentation for DeskTopBinder 1 Press the Home key on the top left of the control panel and press the Scanner icon on the Home screen Duneoiunuuugg paniaday 18113 2 Make sure that previous settings remain If a previous setting remains press the Reset key 3 Place originals 4 Press Store File Ready Set original and specify destination n e o o ocn eo rr 00001 00002 00003 00004 00005 0004 ABCD COMPA YOKOHAMA OFF LONDON OFF YORK 01105 NY ICE TEE ERIGE 5 5 Press Store to HDD 6 If necessary specify file information such as User Name File Name and Passwo
7. 90 4 Fax Transmitting while Checking Connection to Destination Immediate Transmission Using Immediate Transmission you can send documents while checking the connection to the destination You can specify fax or IP Fax destinations If you specify Internet Fax e mail folder destinations and group or multiple destinations the transmission mode is automatically switched to Memory Transmission tis recommended that you call the receivers and confirm with them when sending important documents 1 Press the Home key on the top left of the control panel and press the Facsimile icon on the Home screen CJS113 2 Make sure Ready appears on the screen 3 Press Immed TX etfaN Email Folder N D 1271 100003163 000041cs 00005 00006163 0 GERN e N OFF Lin er OFF MG YORK 0 lip aka ANGELE EIN er Low er RE ile 000101c 100011163 000121 EN G OF Bd Ks KONG Brandi 01 Brenda 02 Ss nad m X File Status RX File Status _ 4 Place the original into the ADF 5 Select the scan settings you require Transmitting while Checking Connection to Destination Immediate Transmission 6 Specify a destination If you make a mistake press the Clear key and then enter again 7 Press the Start key 9 92 4 Fax Canceling a Transmission This section explains how
8. Delete unneeded files stored in the machine 203 204 10 Troubleshooting Exceeded max number of files Auto Exceeded max number of pages of Document Server Cannot store Exceeded max number of pages to print for temporary stored jobs Exceeded max pages Collate is incomplete Exceeded max number of pages Auto Exceeded the maximum unit count for Print Volume Use The job has been cancelled Failed to obtain file system File system is full While using the error job store function to store Normal Print jobs as Hold Print files the maximum file capacity for file storage or Hold Print file management automatic was exceeded The maximum page capacity of the Document Server was exceeded While printing a Sample Print Locked Print Hold Print or Stored Print file the maximum page capacity was exceeded The number of pages exceeds the maximum number of sheets that you can use Collate with While using the error job store function to store Normal Print jobs as Hold Print files the maximum page capacity was exceeded The number of pages the user is permitted to print has been exceeded PDF direct printing could not be performed because the file system could not be obtained PDF file does not print out because the capacity of the file system is full Delete Hold Print files automatic or unneeded files stored in the machine Del
9. l Press the Home key on the top left of the control panel and press the Printer icon on the Home screen 5 e CU es e Xe CJS113 Hold Print 2 Press the Print Jobs tab 50 3 18041850 A A 4 A Use Driver Command Job List gt Select Job Type Select User ID Locked Print Job Sample Print Job Hold Print Job Stored Print Job 3 Press Hold Print Job 4 Select the files you want to print You can select all the Hold Print files at once by pressing Select All Jobs after selecting a file 5 Press Print 6 To change the print settings of the document press Detailed Settings 7 Enter the number of copies using the number keys if necessary and then press Print 105 106 5 Print Stored Print Sending a Stored Print File Click the WordPad menu button in the upper left corner of the window and then click Print In the Select Printer list select the printer you want to use Click Preferences In the Job Type list select the print method to be used for Stored Print files You can select four methods of Stored Print To use the Stored Print Shared and Store and Print Shared functions authentication must be enabled beforehand For details see Security Guide Stored Print Stores the file in the machine and prints it later using the control panel Store and Print Prints the file at once
10. 15 1 What You Can Do with This Machine You Can Make Copies Using Various Functions CJQ601 You can make copies in full color You can switch the color copy mode depending on the type of originals used and the desired finish You can print stamps on copies Stamps can include background numbers scanned images dates and page numbers You can adjust the color tones and image quality of your copies You can reduce or enlarge the copy image With the Auto Reduce Enlarge function the machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select If the orientation in which your original is placed is different from that of the paper you are copying onto the machine rotates the original image by 90 degrees and fits it on the copy paper Copier functions such as Duplex Combine Booklet and Magazine allow you to save on paper by copying multiple pages onto single sheets You can copy onto various types of paper such as envelopes and OHP transparencies The finisher allows you to sort staple and punch holes in your copies Reference See Copy Document Server You Can Print Data Using Various Functions You Can Print Data Using Various Functions CJQ602 This machine supports network and local connections You can send PDF files directly to the machine for printing without having to open a PDF application
11. Classification Code is The classification code has Enter the correct classification code incorrect not been entered or the classification code has been entered incorrectly Classification Code is The classification code is not Select Optional for classification code incorrect supported with the printer For details about how to specify driver classification code settings see Configuring Classification Codes Print Collate has been Collate was canceled Turn off the main power switch and cancelled then back on again If the message appears again contact your service representative Command Error An RPCS command error Check using the following procedure occurred e Check if the communication between the computer and the machine is working correctly Check if the correct printer driver is being used Check if the machine s memory size is set correctly in the printer driver Check that the printer driver is the most up to date version available Compressed Data Error The printer detected corrupt Check the connection between the compressed data computer and the printer Check that the program you used to compress the data is functioning correctly Data storage error You tried to print a Sample Contact your service representative Print Locked Print Hold Print or Stored Print file or to store a file in the Document Server when the hard disk was malfunctioning 202 Docu
12. Search again after changing the search conditions Specify the scan size and resolution again Note that it may not be possible to scan very large originals at a high resolution For details about the settings for scan function see Relationship between Resolution and Scan Size Scan Specify the scan size and resolution again Note that it may not be possible to scan very large originals at a high resolution For details about the settings for scan function see Relationship between Resolution and Scan Size Scan The maximum number of characters which can be entered for the path is 256 Check the number of characters you entered and then enter the path again Check the maximum number of characters which can be entered and then enter it again For details about the maximum enterable number of characters see Values of Various Set Items for Transmission Storage Delivery Function Scan Reduce number of files and then send them again 213 214 10 Troubleshooting Message Causes Solutions Exceeded max number of files which can be used in Document Server at the same time Exceeded max number of pages per file Do you want to store the scanned pages as 1 Exceeded max number of standby files Try again after the current file is sent Exceeded max number of stored files Cannot send the scanned data as capturing files is unavailable Excee
13. You can print or delete print jobs stored on the machine s hard disk which have been previously sent from computers using the printer driver The following types of print jobs can be selected Sample Print Locked Print Hold Print and Stored Print The finisher allows you to collate staple and punch holes in your prints If the PictBridge card is installed you can connect a PictBridge compatible digital camera to this machine using a USB cable This allows you to print the photographs stored on the camera using the camera s own interface You can print files stored on a removable memory device and specify print conditions such as print quality and print size Reference See Print QS 15 16 1 What You Can Do with This Machine You Can Utilize Stored Documents You can store files scanned in copier facsimile printer or scanner mode on the machine s hard disk With Web Image Monitor you can use your computer to search for view print delete and send stored files via the network You can also change print settings and print multiple documents Document Server CJQ603 Youcan retrieve stored documents scanned in scanner mode to your computer Using the file format converter you can download documents stored in copier Document Server or printer mode to your computer Reference For details about the Document Server in copier mode and how to use the Document Server see St
14. 234 MEMO 235 236 EN CGB EN CUS EN CAU 0143 2011 2012 o 090 09000 ENCGB ENCUS ENCAU D143 7003A
15. 27 30 45 Converting documents to electronic formats 10 COPE 48 65 Copy Document 174 178 Custom size 76 138 D Data li imdad Olesens aoa 45 Data security for 25 SS INCL 116 Display pane 45 10 16 48 84 125 E 14 68 Duplex 9 120 E mail destination eese 118 119 E mail 19 Energy Saver key 45 45 a aciei reise to RH GE Saee Se 77 78 155 Envelope 4 1 8 Exposure glass 27 30 62 Extender 27 30 ODIO 33 External 29 25 37 30 41 43 F Facsimile 48 85 178 194 Fax destinalo snein 87 88 Fax Received indicator eere 45 eer ee eee see 123 Finisher 33 35 37 39 41 43 FU STAM E EE E AE A N 79 Frequently used 5 12 Front and left view e 27 30 Front and right view esses 27 30 FRONT COVGE ees eintreten veu eeu iu uda 27 30 x he Tea ER 45 H Handset 35 39 43 Bd KR RR EET 15 104 Hold prin 104 Home Ke 45 Hom
16. Select a lower resolution on the printer driver For details about how to change the resolution setting see the printer driver Help Turn off the main power switch and then back on again If the message appears again replace the RAM For details about replacing the RAM contact your service representative Check the status of the server the proper output tray Print overrun Printing privileges have not been set for this document Punch has been cancelled Receiving data failed Selected ppr size is not supported Job was cancelled Sending data failed Staple has been cancelled The print job has been cancelled because capture file s could not be stored Exceeded max memory Images were discarded while printing The PDF document you have tried to print has no privileges to print Punch printing was canceled Data reception was aborted Job reset is automatically performed if the specified paper size is incorrect The machine received a command to stop transmission from the printer driver Stapling printing was canceled The hard disk became full after a file was stored When Messages Are Displayed on the Control Panel PCL 6 Select a lower resolution on the printer driver For details about how to change the resolution setting see the printer driver Help PostScript 3 Select a lower resolution on the printer driver For
17. Ventilation holes Prevent overheating 2 Bypasstray Use to copy or print transparencies and label paper adhesive labels 31 2 Getting Started 3 Paper guides When loading paper in the bypass tray align the paper guides flush against the paper 4 Extender Pull this extender out when loading sheets larger than 8 5 x 110 in the bypass tray 5 Lower right cover Open this cover when a paper jam occurs Rear and left view CJS006 1 Ventilation holes Prevent overheating 32 Guide to Functions of the Machine s Options Guide to Functions of the Machine s Options Guide to Functions of the Machine s External Options External options for types 1 and 2 Region mainly Europe and Asia 10 oo E 9 CJS007 1 Small size paper tray Holds small size sheets of paper or envelopes To use the small size paper tray install it in trays 2 4 For details about how to install the small size paper tray see Installing the Small Size Paper Tray Getting Started 2 Lower paper tray Holds up to 550 sheets of paper 3 Caster table for lower paper tray To use the lower paper tray attach the caster table 4 Tray 3 LCT Holds up to 2 000 sheets of paper 33 34 2 Getting Started Large capacity tray LCT Holds up to 1 200 sheets of paper Lower paper trays Consists of two paper trays Holds up to 1 100 sheets of paper Each paper tray h
18. cannot be selected because it contains a destination with a certificate that is not currently valid The remote fax function does not support User Code Authentication A network error occurred during transfer The hard disk became full after using the remote fax function to scan an original When you attempt to check the status of a job on the remote machine from your machine the job had already been sent The user certificate destination certificate has expired The user certificate destination certificate has expired When using the remote fax function disable User Code Authentication For details about user code authentication see Security Guide Check that the correct IP address or host name is set for the remote machine in System Settings For details about these settings contact your administrator Check that the remote machine is working correctly Check that the LAN cable is correctly connected to the machine For details about transmission contact your administrator Delete unnecessary files Press TX RX Status Print and then press Check Stop Transmission File Check the details of a job on the Check Stop Transmission File screen A new user certificate must be installed For details about the user certificate destination certificate see Security Guide A new user certificate must be installed For details about the user certificate destinatio
19. esr 00001163 00002163 000031cs 000041cs to0o05cs 0000 ABCD COMPA YOKOHAMA OFF LONDON YORK OJILOS NY FEIGE ICE ICE FFICE 5 3 Select Send amp Store or Store Only Select Send amp Store to send documents after they are stored Select Store Only to store documents 95 96 4 Fax 4 Set the user name file name and password as necessary Store File Select item Suec 7208 prie information FAX0001 User Name Press User and then select a user name To specify an unregistered user name press Manual Entry and then enter the name After specifying a user name press OK File Name Press File Name enter a file name and then press OK Password Press Password enter a password using the number keys and then press OK Re enter the password for confirmation and then press OK 5 Press OK 6 If you have selected Send amp Store specify the receiver 7 Press the Start key Sending Stored Documents The machine sends documents stored with the facsimile function in the Document Server The documents stored in the Document Server can be sent again and again until they are deleted The stored documents are sent with the scan settings made when they were stored You cannot use the following transmission methods mmediate Transmission Parallel Memory Transmission On Hook Di
20. key Press Paper Size Specify the envelope size and then press OK twice Press the Start key Copying onto Envelopes from the Paper Tray Before using this function specify the paper size and type under Tray Paper Settings in User Tools For the paper type select Envelope For details see System Settings Connecting the Machine System 1 Select the paper tray where the envelopes are loaded Store File Check Modes _ C215 BJ J 4 A CS Env Bypass Envelope ed 2 sided 1 sided Comb 2 oria 1 sided Comb 4 orig 2 g 1 2 zs z Create Margin Punch 2 Place the originals and then press the Start key 78 Finishing Finishing Staple Each copy set can be stapled together CKNO21 You cannot use the bypass tray with this function Original orientation and staple position Place all the originals in the ADF in the orientation in which they can be read normally When placing the original on the exposure glass keep the same orientation but place the original facing downwards When the paper that is loaded is the same size and orientation as the original the relationship between the orientation in which you place the original and the staple positions is as follows You can confirm the staple positions that can be selected on the screen that appears when Finishing is pressed Bottom 1
21. or enter the name directly Depending on the security setting Access Privileges may appear instead of User Name For details about the Address Book see Registering Addresses and Users for Facsimile Scanner Functions Connecting the Machine System Settings Password To prevent unauthorized printing you can specify a password for any stored document A protected document can only be accessed if its password is entered If a password is specified for the documents the key icon appears on the left side of the file name 125 126 7 Document Server l Press the Home key on the top left of the control panel and press the Document Server icon on the Home screen CI 3 e CU eg lt CJS113 2 Press To Scanning Screen 3 Press User Name M 10 11 12 Specify a user name and then press OK The user names shown are names that were registered in the Address Book To specify a name not shown in the screen press Manual Entry and then enter a user name Press File Name Enter a file name and then press OK Press Password Enter a password with the number keys and then press OK You can use four to eight digits for the password For double check enter the password again and then press OK Place the original Specify the original scanning conditions Press the Start key The original is scanned The document is sa
22. 1 Sided 2 Originals Combine 1 Side Copies two 1 sided originals to one side of a sheet 1 Sided 4 Originals Combine 1 Side Copies four 1 sided originals to one side of a sheet 1 Sided 8 Originals Combine 1 Side Copies eight 1 sided originals to one side of a sheet 2 Sided 2 Pages Combine 1 Side Copies one 2 sided original to one side of a sheet A A cuui CKN010 CKN017 CKN014 Combined Copying 2 Sided 4 Pages Combine 1 Side Copies two 2 sided originals to one side of a sheet 2 Sided 8 Pages Combine 1 Side Copies four 2 sided originals to one side of a sheet 1 Press Dup Combine Series 0215 18 14 18 0 amp 4 bver Slip Sheet Edit Colour Dup Combine Series Reduce Enlarge 2 Press Combine 3 Select 1 Sided or 2 Sided for Original If you selected 2 Sided you can change the orientation 285580484 rad AS A4 A4 Bypass Select original and copy type and or orientation Original Copy m ANN E Laser 19 e Spread Dplx Cover Slip Sheet Edit Colour Press Combine 1 Side Select the number of originals to combine Press OK Select the paper size m mue Place the originals and then press the Start key Two Sided Combine Combines various pages of originals onto two sides of one sheet 7 3 CKNO74 There are six types of Two Sided Co
23. 24 as the password registered for this machine Check whether there are In Effective Protocol the IP Check that IPvA in Effective any network problems address is not enabled or Protocol is set to Active in 13 25 an incorrect IP address has System Settings For details been registered about effective protocol see Interface Settings Connecting the Machine System Settings Check that the correct 4 address is specified for the machine in System Settings For details about IPv4 address see Interface Settings Connecting the Machine System Settings For details about network problems contact your administrator 180 Check whether there are any network problems 13 26 Check whether there are any network problems 14 01 The Effective Protocol and SIP Server IP Address settings are different or an incorrect IP address has been registered The DNS server SMTP server or folder specified for transfer to was not found or the destination for Internet Fax around not through the SMTP server could not be found When Messages Are Displayed on the Control Panel e Check that the correct IP address is specified for the machine in System Settings For details about IP address see Interface Settings Connecting the Machine System Settings For details about network problems contact your administrator Check that the following settings
24. 5 Select the Share this folder check box Click Permissions In the Group or user names list select Everyone and then click Remove Click Add In the Select Users or Groups window click Advanced Specify one or more object types select a location and then click Find Now From the list of results select the groups and users you want to grant access to and then click OK In the Select Users or Groups window click OK In the Groups or user names list select a group or user and then in the Allow column of the permissions list select either the Full Control or Change check box Configure the access permissions for each group and user Click OK 111 112 6 Scan Step 3 Specifying access privileges for the created shared folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder configure the folder as follows 1 On the Security tab select Edit Click Add In the Select Users or Groups window click Advanced CO Oc A C N Right click the folder created in step 2 and then click Properties Specify one or more object types select a location and then click Find Now From the list of results select the groups and users you want to grant access to and then click OK 7 In the Select Users or Groups window click OK 8 In the Groups
25. 79 3 Bottom Slant 1 The above tables show staple positioning The orientation of the paper does not indicate orientation of delivery 2 You cannot staple at this position when copying onto BA JIS 8 x 13 or larger 3 If you wantto staple at this position select unreadable orientation in Original Orientation and then select Top 2 4 If Bottom Slant is displayed on your machine you can staple onto BA JIS 8x13 or larger 1 Press Finishing 1 sided 2 sided TtoT 2 sided 2 sided 1 IN 2 oria 1 sided Comb 4 orig na Cover Slip Sheet Edit Colour Dup Combine Seri 80 Finishing 2 Select one of the staple positions AS AA om 00200 DORA Sort 2 JE 4 J BW br ER RUE ERJ R CEE When you select a staple position Sort is automatically selected 3 Press OK 4 Enter the number of copy sets with the number keys 5 Place the originals and then press the Start key Punch You can make punch holes in copies CKNO22 The available number of punch holes is shown below Region mainly Europe and Asia 2 holes 4 holes Region B mainly North America 2 holes 3 holes You cannot use the bypass tray with this function Original orientation and punch hole position Place all the originals in the ADF in the orientation in which they can be read normally When placing the original on the exposure glass kee
26. CE 4 Place originals 109 110 6 Scan 5 f necessary specify the scan settings according to the original to be scanned B canner Store File Scanned Files Stat Rea Set original and specify destination Auto Detect m ABCD COMPA KYOTO OFFI Branch 01 Branch 02 N Example Scanning the document color duplex mode and saving as PDF file Press Scan Settings and then press Full Colour Text Photo in the Original Type tab Press Original Feed Type and then press 2 Sided Original Press PDF under Send File Type 6 Specify the destination You can specify multiple destinations 7 Press the Start key Creating a Shared Folder on a Computer Running Windows Confirming a Computer s Information The following procedures explain how to create a shared folder on a computer running Windows and how to confirm the computer s information In these examples Windows 7 Ultimate is the operating system and the computer is a member in a network domain Write down the confirmed information Step 1 Confirming the user name and computer name Confirm the user name and the name of the computer you will send scanned documents to 1 On the Start menu point to All Programs then Accessories and then click on Command Prompt 2 Enter the command ipconfig all and then press the Enter key 3 Confirm the name of the computer The computer
27. Original paper tray Store File except for User Name and Password Create Margin Finishing Cover Slip Sheet Edit Colour Dup Combine Series Reduce Enlarge number of copies Document Server on the initial document print screen 2 Sided Copy Top to Top 2 Sided Copy Top to Bottom Booklet Magazine Finishing Cover Slip Sheet except for Main Sheet Tray in Designate Chapter Edit Stamp number of prints Facsimile Scan Settings density Original Feed Type File Type Store File except for User Name and Password Preview transmission type destinations except for folder destinations Select Line Adv Features memory transmission immediate transmission TX Status Report TX Mode except for Subject Scanner Scan Settings density Original Feed Type Send File Type Name except for Security Settings Select Stored File Store File except for User Name and Password Preview Text Subject Security Recept Notice This section explains how to register functions in a program using copier function as an example 1 Press the Home key on the top left of the control panel and press the Copier icon on the Home screen E v E lt CJS113 oo 2 Getting Started 2 Edit the copy settings so all functions you want to store in a program are selected 3 Press the Program key 4 Press Program 5 Press the program number you want to register
28. Otherwise the cover of the ADF might open or be damaged l Lift the ADF Be sure to lift the ADF by more than 30 degrees Otherwise the size of the original might not be detected correctly 2 Place the original face down on the exposure glass The original should be aligned to the rear left corner Start with the first page to be copied CJWO001 l Positioning mark 3 Lower the ADF Placing Originals in the Auto Document Feeder Be sure not to block the sensor or load the original untidily Doing so may cause the machine to detect the size of the original incorrectly or display a paper misfeed message Also be sure not to place originals or other objects on the top cover Doing so may cause a malfunction Placing Originals ARDF Types 1 and 2 CJW003 ARDF Types 3 and 4 CJW004 One pass duplex scanning ADF Types 3 and 4 CJW005 1 Sensors 1 Adjust the original guide to the original size 2 Set the aligned originals squarely face up in the ADF Do not stack originals beyond the limit mark The first page should be on the top e ARDF Types 1 and 2 63 2 Getting Started CJWO006 CJW007 e One pass duplex scanning ADF Types and 4 CJW008 1 Limit mark 2 Original guide 64 3 Copy This chapter describes frequently used copier functions and operations For the information not included in this chapter see Copy Document Server on the supplie
29. Remove any misfed original and then scan again Use Scanner Journal to check there are no jobs awaiting transmission and then scan again Check the authentication settings and then enter a correct user code Change the facsimile features settings as follows Increase the e mail size limit in Max E mail Size Change the Divide amp Send E mail setting to Yes per Page or Yes per Max Size For details about these settings see Send Settings Scan Exceeded of results to display Max A figure is placed at n Exceeded max data capacity Check scanning resolution then press Start key again Exceeded max data capacity Check the scanning resolution then reset original s Exceeded max number of alphanumeric characters for the path Exceeded max number of alphanumeric characters Exceeded max number of files which can be sent at the same time Reduce the number of the selected files Search results have exceeded the max displayable number The scanned data exceeded maximum data capacity The scanned original exceeded maximum data capacity The maximum number of specifiable alphanumeric characters in a path has been exceeded The maximum enterable number of alphanumeric characters has been exceeded The number of files exceeded the maximum number possible When Messages Are Displayed on the Control Panel
30. This chapter describes how to load paper into the paper tray and recommended paper sizes and types Loading Paper into Paper Trays Every paper tray is loaded in the same way In the following example procedure paper is loaded into tray 2 e Region mainly Europe and Asia Tray 1 can hold paper only If you want to print on 5 B5 JIS or 81 2 x 110 from tray 1 contact your service representative e Region B mainly North America Tray 1 can hold 81 2 x 11 paper only If you want to print on 5 or B5 JISU from tray 1 contact your service representative paper tray is pushed vigorously when putting it back into place the position of the tray s side fences may slip out of place e Check the paper edges are aligned at the right side When loading a low number of sheets be sure not to squeeze the side fences in too tightly If the side fences are squeezed too tightly against the paper the edges may crease thin paper may wrinkle or the paper may be misfed Carefully pull out the paper tray until it stops CJWO011 2 Square the paper and load it print side up Do not stack paper over the limit mark 133 9 CJWO012 3 Carefully push the paper tray fully in Various sizes of paper can be loaded in trays 2 4 by adjusting the positions of side fences and end fence For details see Changing the Paper Size in Trays 2 4 Paper Sp
31. You do not have the privileges to use this function continues to be displayed even though you have entered a valid user name The scanned originals exceed the number of sheets pages that can be stored on the hard disk The machine is performing image adjustment operations Users are restricted by User Code Authentication Basic Authentication Windows Authentication LDAP Authentication or Integration Server Authentication is set The entered login user name or login password is not correct The machine cannot perform authentication The logged in user name does not have permission for the selected function When You Have Problems Operating the Machine Press Yes to store pages that have been scanned Delete unnecessary files by pressing Delete File Press No if you are not storing pages that have been scanned Delete unnecessary files by pressing Delete File The machine may perform periodic maintenance during operations The frequency and duration of maintenance depends on the humidity temperature and printing factors such as number of prints paper size and paper type Wait for the machine to get ready For details about how to log in when User Code Authentication is enabled see When the Authentication Screen is Displayed Getting Started Enter your login user name and user password For details about the Authentication screen see When the Authentication Scree
32. address directly or select from the Address Book by pressing the destination key If you make a mistake press the Clear key and then enter again 000011 63 00002 63x 00003 G3 00004 63x 00005 53x 0004 NY FICE ICE ICE 5 00007 G3 00008 G3 000101 63x 00011 G3 00012 att 000 CE FICE OFFICE OFFICE TX File Status RX File Status 8 When sending the same original to several destinations broadcasting specify the next destination 86 Basic Procedure for Transmissions Memory Transmission 9 If you send documents to Internet Fax or e mail destinations or enable the E mail TX Results function specify a sender 10 Press the Start key Registering a Fax Destination 1 Press the User Tools Counter key Press Address Book Mangmnt Check that Program Change is selected Press New Program Pe a Press Change under Name The name entry display appears 6 Enter the name and then press OK 7 Press the key for the classification you want to use under Select Title London Office Key Display London Office Select Title Title 3 The keys you can select are as follows Frequent Added to the page that is displayed first e AB CD EF GH UK LMN OPQ RST UVW XYZ 1 to 10 Added to the list of items in the selected title You can select Frequent and one more key for each title 8 Press Fax Dest 9 P
33. and also stores the file in the machine Stored Print Shared Stores the file in the machine and allows any user who has print privileges to print the file later using the control panel Store and Print Shared Prints the file immediately and also stores the file in the machine Any user who has print privileges can print any stored file afterward Click Details Enter a User ID in the User ID box You can optionally set a file name and a password of a Stored Print file Click OK Change any other print settings if necessary Click OK Start printing from the application s Print dialog box Stored Print Printing a Stored Print File Using the Control Panel The stored documents are not deleted even after the printing has been completed For the procedure to delete the documents see Deleting Stored Print files Print 1 Press the Home key on the top left of the control panel and press the Printer icon on the Home screen Duneoiunuuugg CJS113 um Use Driver Command Select Job Type gt Select User ID 3 Press Stored Print Job 4 Select the files you want to print You can select all the Stored Print files at once by pressing Select All Jobs after selecting a file 5 Press Print If you set the password in the printer driver enter the password If multiple print files are selected and some of these require a password the m
34. any scan settings you require Specify the destination and then press the Start key 4 Fax Printing the Journal Manually To print the Journal manually select the printing method All Print per File No or Print per User All Prints the results of communications in the order made Print per File No Prints only the results of communications specified by file number Print per User Prints the results of communications by individual senders 4 1 Press TX RX Status Print Store File DX RXStatus Print Check Modes _ destination par ux os eo uw 6 amer 00003 63 f000041cs 000051Gs 00006 G3x MA OJ BERLIN OFF LONDON OFF NEW YORK OJ LOS ANGELE ICE IEE FEIGE 5 Eu 2 Press Print Journal 3 Select the printing method 4 If you selected Print per File No in step 3 enter a 4 digit file number using the number keys 5 If you selected Print per User in step 3 select a user from the list and then press OK 6 Press the Start key 7 Press Exit twice 98 5 Print T This chapter describes frequently used printer functions and operations For the information not included in this chapter see Print on the supplied CD ROM Quick Install You can install the printer drivers easily from the CD ROM provided with this machine Using Quick Install the PCL 6 printer
35. changed Sending the data has failed The data will be resent later Some invalid destination s contained Do you want to select only valid destination s Some of selected files are currently in use They could not be deleted Print amp Delete Scanner Journal in Scanner Features is set to Do not Print Disable Send and Scanner Journal is full You cannot change the name of a file whose status is Waiting or that is being edited with DeskTopBinder You cannot change the password of a file whose status is Waiting or that is being edited with DeskTopBinder You cannot change the sender s name whose status is Waiting or that is being edited with DeskTopBinder A network error has occurred and a file was not sent correctly The specitied group contains e mail destinations and Scan to Folder destinations either of which are incompatible with the specified transmission method You cannot delete a file which is waiting to be transmitted Waiting status displayed or whose information is being changed with DeskTopBinder When Messages Are Displayed on the Control Panel Message Causes Solutions Print or delete Scanner Journal For details about Scanner Features see General Settings Scan Cancel transmission Waiting status cleared or the DeskTopBinder setting and then change the file name Cancel transmission Waiting status clear
36. character that cannot be used You have tried to delete files without the authority to do SO Transmission has failed There was not enough free space on the hard disk of the SMTP server FTP server or client computer at the destination While a file was being sent a network error occurred and the file could not be sent correctly The original s blank side might have been scanned Be sure to place your originals correctly Check the file name set at the time of scanning For details about characters that can be used in file names see Specifying the File Name Scan Check the file name specified at the time of scanning The file name specified in the Sending Scan Files to Folders function cannot contain the following characters Xs g lt gt The name cannot start end with a period To check your access permission for stored documents or to delete a document you do not have permission to delete see Security Guide Allocate sufficient space If the same message appears again after scanning again the cause could be a mixed network or else network settings were changed during WSD scanner transmission For details about network error contact your administrator Updating the destination list has failed Try again Updating the destination list Please wait Specified destination s or sender s name has been cleared Updating the destin
37. contact your service representative 1 Open the right cover of the large capacity tray LCT CJWO018 2 Load paper into the paper tray with the print side down and place it against the left side of the tray Do not stack paper over the limit mark NES gt lt i 3 Press the Down key The bottom plate is moving down Loading Paper into the Large Capacity Tray LCT CJWO020 4 Load paper by repeating steps 2 and 3 5 Close the right cover of the large capacity tray LCT 145 9 Adding Paper and Toner Recommended Paper Sizes and Types This section describes recommended paper sizes and types e If you use damp or curled paper a staple clogging or paper jam may occur Do not use paper designed for inkjet printers as these may stick to the fusing unit and cause a misfeed When you load OHP transparencies check the front and back of the sheets and place them correctly or a misfeed might occur e For details about and recommendations concerning thick paper see p 154 Thick Paper e For details about various details about and recommendations concerning envelopes see p 155 Envelopes Tray 1 52 256 g m 14 lb Bond 140 Region 550 sheets Ib Index ALD Thin Paper Thick Paper 3 Region B 8l 5x 11D 52 256 g m 14 lb Bond 140 550 sheets lb Index QD Region Thin Paper Thick Paper 3 5 B5 1 8 x 11D Region B AAD 5 B5 JISU 1 Toload pap
38. face face up face down down 155 156 9 Adding Paper and Toner Side opening envelopes D e Flaps closed e Flaps closed Bottom side of e Flaps closed Bottom side of envelopes toward envelopes toward P Bottom side of P the back of the the back of the envelopes toward Md the back of the Side to be machine Side to be printed scanned face face down machine down face up 1 You cannot load side opening envelopes in the landscape orientation in Trays 2 4 When loading envelopes specify the envelope size and thickness For details see p 77 Copying onto Envelopes In printer mode The way to load envelopes varies depending on the orientation of the envelopes When printing onto envelopes load them according to the applicable orientation shown below How to load envelopes Side opening envelopes D Flaps open e Flaps open Bottom side of envelopes Bottom side of envelopes toward the right of the toward the left of the machine machine Side to be printed face down Side to be printed face up Recommended Paper Sizes and Types Side opening envelopes L7 Flaps closed Flaps closed Bottom side of envelopes toward the back of the machine Bottom side of envelopes toward the back of the machine Side to be printed face down Side to be printed face up 1 You cannot load side opening envelopes in the landscape orientation in T
39. if the specified paper type is incorrect The entered login user name or login password is not correct The logged in user is not allowed to use the selected function The logged in user does not have the privileges to register programs or change the paper tray settings This data cannot be printed The specified data is either corrupt or not supported by the Direct printing function from removable memory devices Delete the files stored in the Document Server Delete some of the files stored in the Document Server or reduce the number of pages that you want to send Specify the correct paper type and then print the file again Check that the user name and password are correct For details about how to set permissions see Security Guide For details about how to set permissions see Security Guide Messages during Direct print from a removable memory device Check that the data is valid For details about the kinds of data supported by the Direct printing function from removable memory devices see Direct Printing from a Removable Memory Device Print When Messages Are Displayed on the Control Panel IF printing does not start contact your service representative The contents of errors may be printed on the Configuration Page Check the Configuration Page in conjunction with the error log For details about how to print the Configuration Page see List Test Print
40. install a device certificate S MIME see Security Guide new user certificate must be installed For details about the user certificate destination certificate see Security Guide A new user certificate must be installed For details about the user certificate destination certificate see Security Guide A new user certificate must be installed For details about the user certificate destination certificate see Security Guide A new user certificate must be installed For details about the user certificate destination certificate see Security Guide new device certificate S MIME must be installed For details about how to install a device certificate S MIME see Security Guide 19 192 10 Troubleshooting E mail TX Result cannot be set because the specified destination s certificate is not currently valid The program contains a destination s that does not have a certificate The specified destination for E mail TX Result which is registered to the program has no certificate for encryption The specified destinations for E mail TX Result which is registered to the program contain a destination s that has no certificate for encryption The device certificate used for the S MIME signature is not currently valid XXX which is registered to the program cannot be recalled XXX indicates the e mail destination s or destin
41. into groups of a specified number of pages High resolution scan Batch document scan Facsimile mode Transmission result notification fax Specified time fax transmission Departmental fax transmission Specily settings to save scanned data in TIFF format Also specify a higher resolution in Scan Settings Select Batch in Original Feed Type Select Preview in the initial display and specify E mail TX Results in TX Mode Specify Send Later in TX Mode Specify Fax Header Print in TX Mode Registering Functions in a Program Scanned documents maintain much of the detail of the originals but the size of the data may be quite large You can apply multiple scans to a large volume of originals and send the scanned originals as a single job You can check whether the transmission settings are correct before and after transmission You can send a fax at a specified time This setting can be used if the receiver specifies forwarding destinations by senders Depending on the options installed some functions cannot be registered For details see Functions Requiring Optional Configurations Getting Started The names of programs given above are just examples You can assign any name to a program according to your objectives Depending on your business details or the type of documents to be scanned registering a program cannot be recomme
42. main power switch is turned on See Changing the Default Functions of the Initial Screen Convenient Functions Interrupt key Press to make interrupt copies See Interrupt Copy Copy Document Server Main power indicator The main power indicator goes on when you turn on the main power switch Energy Saver key Press to switch to and from Low Power mode or Sleep mode See Saving Energy Getting Started When the machine is in Low Power mode the Energy Saver key is lit In Sleep mode the Energy Saver key flashes slowly Login Logout key Press to log in or log out User Tools Counter key User Tools Press to change the default settings to meet your requirements See Accessing User Tools Connecting the Machine System Settings Counter Press to check or print the counter value See Counter Maintenance and Specifications You can find out where to order expendable supplies and where to call when a malfunction occurs You can also print these details See Checking Enquiry Using the User Tools Maintenance and Specifications Simple Screen key Press to switch to the simple screen See Switching Screen Patterns Getting 8 key Enter key Press to confirm values entered or items specified Start key Press to start copying printing scanning or sending Sample Copy key Press to make a single set of copies or prints to check print quality befor
43. or user names list select a group or user and then in the Allow column of the permissions list select either the Full Control or Change check box Press OK twice Registering an SMB Folder a FB C N Press the User Tools Counter key Press Address Book Mangmnt Check that Program Change is selected Press New Program Press Change under Name The name entry display appears 6 Enter the name and then press OK Press the key for the classification you want to use under Select Title London Off ice Key Display London Off ice Select Title Title 2 15115 Title 5 The keys you can select are as follows Basic Procedure When Using Scan to Folder Frequent Added to the page that is displayed first e AB CD EF GH UK LMN OPQ RST UVW XYZ 1 to 10 Added to the list of items in the selected title You can select Frequent and one more key for each title 8 Press Auth Info and then press YNext Names Auth Info Protection Fax Dest _ B London Office Change Key Display Select Title Title 1 Title 2 Title 3 9 Press Specify Other Auth Info on the right side of Folder Authentication When Do not Specify is selected the SMB User Name and SMB Password that you have specified in Default User Name Password Send of File Transfer settings are applied 10 Press Change
44. s name is displayed under Host You can also confirm the IPv4 address The address displayed under IP Address is the IPvA address of the computer 4 Next enter the command set user and then press the Enter key Be sure to put a space between set and user 5 Basic Procedure When Using Scan to Folder Confirm the user name The user name is displayed under USERNAME Step 2 Creating a shared folder on a computer running Microsoft Windows Create a shared destination folder in Windows and enable sharing In the following procedure a computer which is running under Windows 7 Ultimate and participating in a domain is used as an example 11 12 13 O 00 NO You must log in as an Administrators group member to create a shared folder If Everyone is left selected in step 6 the created shared folder will be accessible by all users This is a security risk so we recommend that you give access rights only to specific users Use the following procedure to remove Everyone and specify user access rights Create a folder just as you would create a normal folder in a location of your choice on the computer Right click the folder and then click Properties When using Windows XP right click the folder and then click Sharing and Security On the Sharing tab select Advanced Sharing When using Windows XP on the Sharing tab select Share this folder Proceed to step
45. stored See Sending the URL by E mail Scan Storing scan files a shared folder See Basic Procedure When Using Scan to Folder Scan Storing scan files on media See Basic Procedure for Saving Scan Files on a Removable Memory Device Scan Converting transmitted faxes to electronic formats and sending them to a computer See Overview of Folder Transmission Function Fax Q Managing and using documents converted to electronic formats Document Server gt See Relationship between Document Server and Other Functions Copy Document Want to Register Destinations Want to Register Destinations v XX aeaaa bbb ccc EIE BRLO60S Using the control panel to register destinations in the Address Book See Registering Entered Destinations to the Address Book gt See Registering a destination the address book manually Scan Using Web Image Monitor to register destinations from a computer See Registering Internet Fax Destination Information Using Web Image Monitor Fax Downloading destinations registered in the machine to the LAN Fax driver destination list See Using the machine s Address Book as the LAN Fax destination list Fax 11 1 What You Can Do with This Machine Want to Operate the Machine More Effectively BQX139S Registering and using frequently used settings Program See Registering Functions in a
46. the User Tools Counter key Lis 116 6 Scan Entering the Path to the Destination Manually l Press Manual Entry Folder Dest 00001 00007 C0001 2 att 0001 3 at ABCD OFFI Branch 01 Branch 02 NY CE 0 Security Rl Sender Name 2 Press SMB 3 Press Manual Entry on the right side of the path field Enter the path for the folder In the following example path the shared folder name is user and the computer name is deskO1 desk01 user 5 Press OK Depending on the destination setting enter the user name for logging in to the computer Press Manual Entry to the right of the user name field to display the soft keyboard Depending on the destination setting enter the password for logging in to the computer Press Manual Entry for the password to display the soft keyboard Press Connection Test A connection test is performed to check whether the specified shared folder exists 9 Check the connection test result and then press Exit Press OK Basic Procedure for Sending Scan Files E mail Basic Procedure for Sending Scan Files by E mail 1 Press the Home key on the top left of the control panel and press the Scanner icon on 2 3 the Home screen m Make sure that no previous settings remain If a previous setting remains pres
47. the access privileges for scanner function has been denied Call Service Please call your service representative Cannot add any more scanning mode Cannot connect to the scanner Check the network Access Mask settings in User Tools Causes The entered login user name password or driver encryption key was invalid The logged in user name does not have permission for scanner function An unrecoverable error has occurred in the machine The maximum number of registerable scan modes has been exceeded An access mask 15 set Solutions Check your login user name login password or driver encryption key and then enter them correctly For details about login user name login password and driver encryption key see Security Guide For details about how to set permissions see Security Guide Contact your service representative The maximum number of modes that can be stored is 100 Delete unneeded modes For details about an access mask contact your administrator 223 10 Troubleshooting Cannot detect the paper size of the original Specify the scanning size Cannot find XXX scanner used for the previous scan YYY will be used instead and YYY indicate scanner names Cannot find XXX scanner used for the previous scan YYY will be used instead and YYY indicate scanner names The set orig
48. the weight of the envelopes you are printing on For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used see p 146 Recommended Paper Sizes and Types About handling envelopes supported envelope types and how to load envelopes see p 155 Envelopes The Duplex function cannot be used with envelopes If the Duplex function is specified press 1 sided 2 sided TtoT to cancel the setting To copy onto custom size envelopes you must specify the envelope s dimensions Specify the horizontal and vertical length of the envelope Bypass Tray Paper Bypass Tray Usage Select the paper size 77228 Specify paper size with the Number keys then press e ER Clear Program Vertical AN L Recall CJF005 lt gt Horizontal 1 Vertical Be sure to include the fully open flap in the horizontal dimension Copying onto Envelopes from the Bypass Tray Before using this function select Envelope for the paper type under Tray Paper Settings in User Tools For details see System Settings Connecting the Machine System Settings Fi 3 1 Place the original face down on the exposure glass The original should be aligned to the rear left corner CJWO001 l Positioning mark i Load the envelopes face down in the bypass tray Bypass is automatically selected Press the
49. then function Please wait other than the Scanner reconnect function is being used such Cancel the job that is being as the Copier function processed For example press Exit and then press the Home key Next press the Copier icon on the Home screen and then press the Stop key When the message The Stop key has been pressed copying and also other print jobs that were being processed and which could be stopped have been suspended To continue copying and printing press Continue to cancel copying press Cancel Copying To delete other suspended jobs press Job List appears press Cancel Copying Scanner is not available The TWAIN scanner function Contact your service representative the specified device cannot be used on this machine Scanner is not available The machine s main power Turn on the main power switch p p Check the scanner switch is off connection status 227 10 Troubleshooting Scanner is not available Check the scanner connection status Scanner is not available Check the scanner connection status Scanner is not ready Check the scanner and the options The name is already in use Check the registered names The machine is not connected to the network correctly Network communication is not available because the machine s IP address could not be obtained from the host name If only IPv6 is set to Active the IPv
50. to cancel a fax transmission Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing the Start key 1 Press the Reset key CJNO23 Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned If you cancel a transmission using the standard memory transmission function you need to follow a different procedure to cancel the transmission See p 93 Canceling a Transmission After the Original Is Scanned 1 Press the Stop key CJN024 Canceling Transmission 2 Press Cancel Scanning or Cancel TX Depending on the transmission mode and function you use either Cancel Scanning or Cancel TX is displayed Canceling a Transmission After the Original Is Scanned Use this procedure to cancel a transmission after the original is scanned You can cancel transmission of a file while the file is being sent stored in memory or if it fails to transmit All the scanned data is deleted from memory 1 Press the Stop key CJN024 You can also press TX RX Status Print and then Check Stop Transmission File 2 Press Standby File List To cancel transmission of a file stored in the memory press the File List tab 3 Select the file you want to cancel If the desired file is not shown press 4 or Y to find it 4 Press Stop Trans
51. to the Home screen For details about how to register shortcuts see p 49 Adding Icons to the Home Screen The program number appears on the bottom of the shortcut icon Browser amp 9 Press to display Web pages For details about how to use the browser function see Convenient Functions Document Server O Press to store or print documents on the machine s hard disk For details about how to use the Document Server function see Copy Document Server Adding Icons to the Home Screen You can add shortcuts to programs stored in copier facsimile or scanner mode or Web pages registered in Favorites using the browser function You can also review icons of functions and embedded software applications that you deleted from the Home screen Shortcuts to programs stored in Document Server mode cannot be registered to the Home screen Shortcut names of up to 32 characters can be displayed in a standard screen IF the name of the shortcut is longer than 32 characters the 32nd character is replaced with Only 30 characters can be displayed in a simple screen If the name of the shortcut is longer than 30 characters the 30th character is replaced with For details about how to make a program see p 53 Registering Functions in a Program For details about the procedure for registering Web pages to Favorites see Specifying the Settings for Favorites Convenient Functions Shortcuts to Web pag
52. turning it off Before unplugging the power cord plug turn off the main power switch and make sure the main power switch indicator turns off Not doing so may result in damage to the hard disk or memory leading to malfunctions Do not turn off the power while the machine is in operation Open the main power switch cover and then turn off the main power switch The main power indicator goes out 99 60 2 Getting Started When the Authentication Screen is Displayed IF Basic Authentication Windows Authentication LDAP Authentication or Integration Server Authentication is active the authentication screen appears on the display The machine only becomes operable after entering your own Login User Name and Login Password If User Code Authentication is active you cannot use the machine until you enter the User Code IF you can use the machine you can say that you are logged in When you go out of the operable state you can say that you are logged out After logging in the machine be sure to log out of it to prevent unauthorized usage e Ask the user administrator for the Login User Name Login Password and User Code For details about user authentication see Security Guide e User Code to enter on User Code Authentication is the numerical value registered in the Address Book as User Code User Code Authentication Using the Control Panel This section explains the procedure for logging in to the machin
53. under Login User Name 11 Enter the login user name of the destination computer and then press OK 12 Press Change under Login Password 13 Enter the password of the destination computer and then press OK 14 Enter the password again to confirm and then press OK 15 Press Folder 16 Check that SMB is selected Program Change Address Book Names Auth nfo Protection FaxDest B ts 070 Press Browse Network to select shared fj Browse Network 17 Press Change or Browse Network and then specify the folder To specify a folder you can either enter the path manually or locate the folder by browsing the network 18 Press Connection Test to check the path is set correctly 6 Scan 19 Press Exit IF the connection test fails check the settings and then try again 20 Press OK 21 Press Exit 22 Press the User Tools Counter key Locating the SMB folder manually 1 Press Change under Path 2 Enter the path where the folder is located For example if the name of the destination computer is User and the folder name is Share the path will be NNUserNShare Program Change Address Book Names Auth Info Protection Fax Dest _ SS v Press Browse Network to select shared fi Browse Network If the network does not allow automatic obtaining of IP addresses include the destination computer s IP address in the
54. 0 You Can Send and Receive Faxes by Using the Machine without Fax Unit Installed You Can Send and Receive Faxes by Using the Machine without Fax Unit Installed You can send and receive faxes through a different machine s fax functions via a network Remote Fax CE CJQ612 To use the remote fax function install the fax connection unit on the client side machine and remote machine The procedure for sending faxes is as same as that of for the machine with the fax unit When a job has finished confirm results displayed on sending history or printed on reports e You can forward the received documents from the remote machine with facsimile function to the client side machine Reference For details see Sending Receiving Documents Using a Remote Machine Remote Fax Fax 21 1 What You Can Do with This Machine You Can Use the Facsimile and the Scanner in a Network Environment CJQ607 You can send scan files to a specified destination using e mail Sending scan files by e mail You can send scan files directly to folders Sending scan files by Scan to Folder e You can use this machine a delivery scanner for the ScanRouter delivery software Network delivery scanner You can save scan files in the delivery server or send them to a folder in a computer on the same network You can use Web Services on Devices WSD to send scan files to a client computer 1 The ScanRouter delivery s
55. 2 Canceling a Transmission While the Original Is Being Scanned sss 92 Canceling a Transmission After the Original Is Scanned sse 93 Sending at a Specific Time Send Later eterne tnn 94 Stori D m 95 toring a PUENTE UTUNTUR ending 96 Printing the Journal RR RR m 98 5 Print Quick Installers EEUU MEUM 99 Displaying the Printer Driver sss 100 S Tello eq OR ERES 101 When Using the PELO Printer DEVE Seren ni te a ne eer 101 Locked idl 102 Sending a Locked t 102 Printing a Locked Print File Using the Control Panel sss 102 molar AE E E E E A EO t ROS 104 Sending a Hold Print File sss entente tnter tnt tnt rnnt tnn 104 Printing a Hold Print File Using the Control Panel 104 106 Sending a Stored n 106 Printing a Stored Print File Using the Control Panel esses 107 6 Scan Basic Procedure When Using Scan to 1 109 Creating a Shared Folder on a Computer Running Windows Confirming a Computer s Information ener 110 Registering an SMB Folder sse tnter 112 Deleting an SMB Registered Folder sess 115 Entering the Path to th
56. Error occurred and transmission was cancelled Exceeded max No of display search results Max n A figure is placed at n An IP address has not been registered for the remote machine A network is not connected properly A network error has occurred and connection has failed Original jammed during Immediate Transmission A problem occurred in the machine or noise occurred on the telephone line The number of search results has exceeded the maximum number of items that can be displayed When Messages Are Displayed on the Control Panel Check that the correct IP address is specified for the machine in System Settings For details about the IP address of the remote machine contact your administrator For details about network problems contact your administrator Try the operation again If the message is still shown the network may be busy Check the settings for LDAP server in System Settings For details about settings for LDAP server see Programming the LDAP server Connecting the Machine System Settings Press Exit and then send the documents again Search again after changing the search conditions 185 10 Troubleshooting Exceeded time limit for LDAP server search Check the server status Functional problem occurred Stopped processing Functional problems with facsimile Data will be initialized LDAP server
57. Finisher upper tray e Finisher shift tray e Finisher booklet tray Finisher SR3090 Sorts stacks and staples multiple sheets of paper Consists of the following paper trays Finisher upper tray e Finisher shift tray Guide to the Names and Functions of the Machine s Control Panel Guide to the Names and Functions of the Machine s Control Panel This illustration shows the control panel of the machine with options fully installed 1 2 3 4 5 6 7 G F1 D HuryedluNWWO F2 F5 F4 Xe CJS060 1 Home key Press to display the Home screen For details see p 48 How to Use the Home Screen 2 Function keys No functions are registered to the function keys as a factory default You can register often used functions programs and Web pages For details see Configuring function keys Getting Started 3 Display panel Displays keys for each function operation status or messages See How to Use the Screens on the Control Panel Getting 4 Reset key Press to clear the current settings 5 Program key copier Document Server facsimile and scanner mode e Press to register frequently used settings or to recall registered settings 45 46 2 Getting Started See Registering Frequently Used Functions Convenient Functions e Press to program defaults for the initial display when modes are cleared or reset or immediately after the
58. Ib Cover in the large capacity tray LCT or 106 300 g m 28 Ib Bond 110 Ib Cover in the bypass tray follow the recommendations below to prevent misfeeds and loss of image quality Store all your paper the same environment a room where the temperature is 20 25 C 68 77 F and the humidity is 30 65 When loading thick paper in trays 1 4 or the small size paper tray be sure to load at least 20 sheets Also be sure to position the side fences flush against the paper stack Jams and misfeeds can occur when printing on thick glossy sheets To prevent such problems be sure to fan glossy sheets thoroughly before loading them If sheets continue to become jammed or feed in together even after they are fanned load them one by one from the bypass tray When loading thick paper set the paper direction according to its grain as shown in the following diagram When copying or printing onto thick paper the copy print speed is slower than usual Select Thick Paper 1 Thick Paper 2 Thick Paper 3 or Thick Paper 4 in Tray Paper Settings under the System Settings menu Even if thick paper is loaded as described above normal operations and print quality might still not be possible depending on the paper type Prints might have prominent vertical creases Recommended Paper Sizes and Types Prints might be noticeably curled Flatten out prints if they are creased or curled Envelopes Th
59. M 99 100 5 Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from Devices and Printers Manage Printers permission is required to change the printer settings Log on as an Administrators group member You cannot change the machine default settings for individual users Settings made in the printer properties dialog box are applied to all users 1 On the Start menu click Devices and Printers 2 Right click the icon of the printer you want to use 3 Click Printer properties Standard Printing Standard Printing The default setting is duplex printing If you want to print on only one side select Off for the duplex setting e f you send a print job via USB 2 0 while the machine is in Low Power mode or Sleep mode an error message might appear when the print job is complete In this case check if the document was printed When Using the PCL 6 Printer Driver 1 Click the WordPad menu button in the upper left corner of the window and then click Print In the Select Printer list select the printer you want to use Click Preferences In the Job Type list select Normal Print In the Document Size list select the size of the original to be printed In the Orientation list select Portrait or Landscape as the orientation of the original Oc Rh W hM In the Input Tray list select th
60. Program Convenient Functions Registering frequently used settings as initial settings Program as Defaults Copier Document Server Fax Scanner See Changing the Default Functions of the Initial Screen Convenient Functions Registering frequently used printing settings to the printer driver See Using One Click Presets Print Changing the initial settings of the printer driver to frequently used printing settings See Displaying the Printing Preferences Dialog Adding shortcuts to frequently used programs Web pages See Adding Icons to the Home Screen Convenient Functions Changing the order of the function and shortcut icons See Changing the Order of Icons on the Home Screen Convenient Functions You Can Customize the Home Screen as You Like You Can Customize the Home Screen as You Like The icons of each function are displayed on the Home screen si YOKOHAMA OFFICE NEW YORK OFFICE BERLIN OFFICE CJQ611 e You can add shortcuts to often used programs or Web pages to the Home screen The programs or Web pages can be recalled easily by pressing the shortcut icons You can display only the icons of functions and shortcuts that you use e You can change the order of the function and shortcut icons Reference For details about the features on the Home screen see How to Use the Home Screen Getting Started S
61. Program Copier Select No to program X Not Programmed X Not Programmed X Not Programmed 6 Enter the program name 7 Press OK 8 Press Exit The number of characters you can enter for a program name varies depending on the functions as follows Copier 34 characters Document Server 34 characters Facsimile 20 characters Scanner 34 characters When a specified program is registered as the default its values become the default settings which are displayed without pressing the Program key when modes are cleared or reset and after the machine is turned on See Changing the Default Functions of the Initial Screen Convenient Functions 54 Registering Functions in a Program When the paper tray you specified in a program is empty and if there is more than one paper tray with the same size paper in it the paper tray prioritized under Paper Tray Priority Copier Paper Tray Priority Facsimile or Paper Tray Priority Printer in the Tray Paper Settings tab will be selected first For details see System Settings Connecting the Machine System Settings Programs are not deleted by turning the power off or by pressing the Reset key unless the program is deleted or overwritten Program numbers with 9 next to them already have settings made for them 9 y 9 Programs can be registered to the Home screen and can be recalled easily For details se
62. Region B mainly North America Exposure glass 11x 170 8 5 x 1407 8 5 x 1100 51 2 x 8 U 11x 17D 81 5 x 14D 8 5 x 1100 51 5 x 8 DJ D 10x 14D 7 x 10 E7 AAD 1 Press Auto Reduce Enlarge 192893 g 714 18 zT pam Auto Reduce Enlarge Eg 1 sided 2 sided TtoT 2 sided 2 sided 1 sided Cornb 2 oria 1 sided 4 2 Select the paper size 3 Place the originals and then press the Start key 67 3 Duplex Copying Copies two 1 sided pages or one 2 sided page onto a 2 sided page During copying the image is shifted to allow for the binding margin CKNO009 There are two types of Duplex 1 Sided 2 Sided Copies two 1 sided pages on one 2 sided page 2 Sided 2 Sided Copies one 2 sided page on one 2 sided page The resulting copy image will differ according to the orientation in which you place your originals D or D Original orientation and completed copies To copy on both sides of the paper select the original and copy orientation according to how you want the printout to appear 78 ff 7 68 Duplex Copying Top to Top gt 7 bver Slip Sheet Edit Colour Dup Combine Series Reduce Enlarge 2 Make sure that Duplex is selected If Duplex is not selected press Duplex Select 1 Sided gt 2 Sided or 2 Sided gt 2 Sided according to how you
63. Started 3 Lower paper tray Holds up to 550 sheets of paper 4 Caster table for lower paper tray To use the lower paper tray attach the caster table 5 Tray 3 LCT Holds up to 2 000 sheets of paper 6 Large capacity tray LCT Holds up to 1 200 sheets of paper 3o 36 2 Getting Started 7 Lower paper trays Consists of two paper trays Holds up to 1 100 sheets of paper Each paper tray holds 550 sheets Internal tray 2 If you select this as the output tray copied printed paper or fax messages are delivered here face down Bridge unit Relays paper to the finisher Internal shift tray Sorts and stacks multiple sheets of paper External tray If you select this as the output tray copied printed paper and fax messages are delivered here face down Booklet Finisher SR3100 Sorts stacks staples and punches multiple sheets of paper The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets Consists of the following paper trays Finisher upper tray e Finisher shift tray e Finisher booklet tray Finisher SR3090 Sorts stacks and staples multiple sheets of paper Consists of the following paper trays Finisher upper tray e Finisher shift tray Finisher SR3070 Sorts stacks and staples multiple sheets of paper Guide to Functions of the Machine s Options External options for types 3 and 4 models equipped with the ARDF Region mai
64. Use Driver Command gt Select Job Type Select User ID Locked Print Job Sample Print Job Hold Print Job Stored Print Job 3 Press Locked Print Job gt e C oum Select the files you want to print You can select all the Locked Print files at once by pressing Select All Jobs after selecting a file Press Print Enter the password using the number keys and then press OK To change the print settings of the document press Detailed Settings Locked Print Enter the number of copies using the number keys if necessary and then press Print 103 104 5 Print Hold Print Sending a Hold Print File O Oc A C N Click the WordPad menu button in the upper left corner of the window and then click Print Inthe Select Printer list select the printer you want to use Click Preferences In the Job Type list click Hold Print Click Details Enter a User ID in the User ID box You can optionally set a file name of a Hold Print file To specify the print time of the document select the Set Print Time check box and then specify the time You can specify the time in 24 hour format Click OK Change any other print settings if necessary Click OK Start printing from the application s Print dialog box Printing a Hold Print File Using the Control Panel When printing is completed the stored file will be deleted
65. abel paper adhesive labels Envelopes Region A BA 1529 B5 JISUD JISD 11x 17D 8 5 x 14D 8 x 1106 51 2x 81 202 8 5 x 13D 8 x 13 D 7 x 10 DE7 11 x 15D 10 x 140 8 x 14D 8 x 10D 8 x 13D 8KO 16KDD 12 x 18D Region A3D A5UD AGE JISEP B5 JISUD B JIS 81 2 x 1409 8 x 13D 81 4 x 13D 7l x 10 5DJD5 11x 150 10 x 14 D 81 4 x 14D 8 x 10D 8 x 13D 8K 16KVD 12 x 18D Custom size Region Vertical 90 0 305 0 mm Horizontal 148 0 457 2 mm 3 4 Region B Vertical 3 55 12 00 Inches Horizontal 5 83 18 00 inches 3 4 BA JIS A4D E7 i Al g x 91 00 37 3 x 7 2 C5 DL Thin Paper Middle Thick 100 sheets Thick Paper 1 40 sheets Thick Paper 2 Thick Paper 3 20 sheets Thick Paper 4 16 sheets Thin Paper Middle Thick 100 sheets Thick Paper 1 40 sheets Thick Paper 2 Thick Paper 3 20 sheets Thick Paper 4 16 sheets 30 sheets 10 sheets 1 Select the paper size For copier mode see Copying onto Regular Size Paper from the Bypass Tray Copy Document Server For printer mode see p 137 Setting the paper size using the control panel Recommended Paper Sizes and Types 2 Enter the paper size For copier mode see Copying onto Custom Size Paper from the Bypass Tray Copy Document Server For printer mode see p 138 Setting custom size paper usin
66. achine is waiting for the next data to print Wait a while Suspending print jobs Printing was temporarily suspended because Job Operation or the Stop key was pressed Updating certificate The GRemote certificate is being updated Wait a while Messages displayed on the control panel when using the printer function e Before turning the main power switch off see p 58 Turning On Off the Power Cannot connect with the The wireless LAN board Turn off the main power switch and wireless card Turn the main was not inserted when the then confirm the wireless LAN board power switch off then machine was turned is inserted correctly And then turn on check the card The wireless LAN board the main power switch again If the message appears again contact your A wireless LAN board or was pulled out after the Bluetooth interface unit is machine was turned on service representative referred to as a wireless The settings are not card updated although the unit is detected 195 10 Troubleshooting Cannot connect with the The Bluetooth interface Turn off the main power switch and Bluetooth interface Check unit was installed while then confirm that the Bluetooth the Bluetooth interface the machine was turned interface unit was installed correctly on And then turn on the main power switch again If the message appears The Bluetooth interface unit was removed while again
67. achine prints files that correspond to the entered password and files that do not require a password The number of files to be printed is displayed on the confirmation screen 6 To change the print settings of the document press Detailed Settings 7 Enter the number of copies using the number keys if necessary and then press Print 107 5 Print 108 6 Scan ee This chapter describes frequently used scanner functions and operations For the information not included in this chapter see Scan on supplied CD ROM Basic Procedure When Using Scan to Folder Before performing this procedure refer to Preparation for Sending by Scan to Folder Scan and confirm the details of the destination computer Also refer to Registering Folders Connecting the Machine System Settings and register the address of the destination computer to the address book 1 Press the Home key on the top left of the control panel and press the Scanner icon on the Home screen m 2 Make sure that no previous settings remain If a previous setting remains press the Reset key 3 Press the Folder tab B Canner Store File gt Ready Set original and specify destination i aad AL to Detect rene Lo Le er or 1 Sided Original Mg 000011 00007 00012188 000131 C ABCD COMPA KYOTO OFFI Branch 01 Branch Original Feed Type RIG
68. address might not be obtained The ADF cover is open You tried to register a name that is already in use Check whether the machine is connected to the network correctly Deselect the personal firewall function of the client computer For details about firewall see Windows Help Use an application such as telnet to make sure SNMPv1 or SNMPVv2 is set as the machine s protocol For details about how to check this see Remote Maintenance Using telnet Connecting the Machine System Settings Check whether the machine s host name is specified in the Network Connection Tool For the WIA driver check the Network Connection tab in the properties Use Web Image Monitor to set LLMNR of IPv6 to Active In Windows XP IPv address cannot be obtained from the host name Specify the machine s IPv address in the Network Connection Tool Check whether the ADF cover is closed Use another name 11 Appendix This chapter describes the trademarks Trademarks Adobe Acrobat PostScript PostScript 3 and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Ricoh Company Ltd is under license Microsoft Windows Windows Server and Windows Vista are either registered trademarks or trademarks of Micr
69. age appears when the machine is warming up This message appears when you change the toner cartridge Turn on the main power switch Wait for a while IF the machine is not ready in five minutes turn off the main power switch and make sure the main power indicator turns off Wait at least ten seconds and then turn the main power switch on again If the machine is still not ready in five minutes contact your service representative Wait for a while If the machine is not ready in five minutes turn off the main power switch and make sure the main power indicator turns off Wait at least ten seconds and then turn the main power switch on again If the machine is still not ready in five minutes contact your service representative Wait until the message disappears Do not turn off the main power switch while the message is showing Wait for a while If the message does not disappear in five minutes turn off the main power switch and make sure the main power indicator turns off Wait at least ten seconds and then turn the main power switch on again If the message remains displayed for more than five minutes contact your service representative Memory is full Do you want to store scanned file appears Self checking appears The user code entry screen is displayed The Authentication screen appears Authentication has failed appears Authentication has failed appears
70. al Manual Dial Storing a Document Press Select Stored File memetFaN Ema N Ici 5 d Auto Detect 1 Sided Original Mg 000011 G3 00002 63 00003 G3 ABCD COMPA YOKOHAMA O BERLIN OFF Original Feed Type R NY FEICE ICE 00007 63 00008 G3 000101 G3 EE FICE OFFICE OFFICE B Select Stored File TX File Status RX File 51 Select the documents to be sent When multiple documents are selected they are sent in the order of selection Press User Name to place the documents in order by programmed user name Press File Name to place the documents in alphabetical order Press Date to place the documents in order of programmed date Press Queue to arrange the order of the documents to be sent To view details about stored documents press Details Press the Thumbnails key to switch the screen to thumbnail display If you select a document with a password enter the password using the number keys and then press OK When you want to add your originals to stored documents and send them all at once press Original Stored File or Stored file Original When Original Stored File is pressed the machine sends the originals and then stored files When Stored file 7 Original is pressed the machine sends the stored files and then originals 5 Press OK 6 To add an original to stored documents place the original and then select
71. anner function is being used such as the Copier function Too many jobs are in standby state and sending was canceled The SMTP authentication e mail address and the administrator s e mail address do not match Insert a memory device or check to see whether the memory device is properly inserted in the media slot Load paper of the sizes listed in the message For details about loading paper see Loading Paper Paper Specifications and Adding Paper Cancel the job that is being processed For example press Exit and then press the Home key Next press the Copier icon on the Home screen and then press the Stop key When the message The Stop key has been pressed copying and also other print jobs that were being processed and which could be stopped have been suspended To continue copying and printing press Continue to cancel copying press Cancel Copying To delete other suspended jobs press Job List appears press Cancel Copying Retry sending after sending jobs in standby state completes For details about how to set SMTP authentication see File Transfer Connecting the Machine System Settings Scanner journal is full Please check Scanner Features Selected file is currently in use File name cannot be changed Selected file is currently in use Password cannot be changed Selected file is currently in use User name cannot be
72. are delivered here face down Bridge unit Relays paper to the finisher Internal shift tray Sorts and stacks multiple sheets of paper External tray If you select this as the output tray copied printed paper and fax messages are delivered here face down Finisher SR3120 Sorts stacks staples and punches multiple sheets of paper Consists of the following paper trays Finisher upper tray e Finisher shift tray Booklet Finisher SR3110 Sorts stacks staples and punches multiple sheets of paper The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets Consists of the following paper trays Finisher upper tray e Finisher shift tray e Finisher booklet tray Finisher SR3090 Sorts stacks and staples multiple sheets of paper Consists of the following paper trays Finisher upper tray Finisher shift tray Guide to Functions of the Machine s Options External options for types 3 and 4 models equipped with the one pass duplex scanning ADF Region mainly Europe and Asia ah J 8 m CJS011 1 Small size paper tray Holds small size sheets of paper or envelopes To use the small size paper tray install it in trays 2 4 For details about how to install the small size paper tray see Installing the Small Size Paper Tray Getting Started 2 Tray 3 Holds up to 2 000 sheets of paper 3 Large capac
73. ation list Please wait Specified destination s or sender s name has been cleared You do not have the privileges to use this function A network error has occurred A specified destination or sender s name was cleared when the destination list in the delivery server was updated The destination list is being updated from the network using Web Image Monitor The logged in user name does not have permission for the selected function When Messages Are Displayed on the Control Panel Check whether the server is connected Antivirus programs and firewalls can prevent client computers from establishing connection with this machine If you are using anti virus software add the program to the exclusion list in the application settings For details about how to add programs to the exclusion list see the anti virus software Help To prevent a firewall blocking the connection register the machine s IP address in the firewalls IP address exclusion settings For details about the procedure for excluding an IP address see your firewall s Help Specify the destination or sender s name again Wait until the message disappears Do not switch off the power while this message is displayed Depending on the number of destinations to be updated there may be some delay before you can resume operation Operations are not possible while this message is displayed For details about how to set pe
74. ation s for E mail TX Result XXX cannot be YYY because there is a problem with the device certificate used for the S MIME signature Check the device certificate XXX and YYY indicate the user action The user certificate destination certificate has expired There is no user certificate destination certificate There is no user certificate destination certificate There is no user certificate destination certificate The device certificate S MIME has expired There is no device certificate S MIME or the certificate is invalid For details about the user certificate destination certificate see Security Guide For details about the user certificate destination certificate see Security Guide S For details about the user certificate destination certificate see Security Guide For details about the user certificate destination certificate see Security Guide For details about the device certificate S MIME see Security Guide For details about the device certificate S MIME see Security Guide XXX cannot be recalled because there is a problem with the device certificate used for the S MIME signature XXX indicates the e mail destination s or destination s for E mail TX Result The PDF Digital Signature s device certificate is not currently valid The e mail destination s which is registered to the program cannot b
75. authentication has failed Check the settings 186 A network error has occurred and connection has failed The main power switch was turned off while the machine was receiving a document by Internet Fax There is a problem with the fax A network error has occurred and connection has failed Try the operation again If the message is still shown the network may be busy Check that the correct settings for LDAP server are listed in Administrator Tools of System Settings For details about LDAP server see Programming the LDAP server Connecting the Machine System Settings Even if you turn the main power switch back on immediately depending on the mail server the machine might not be able to resume reception of the Internet Fax if the timeout period has not expired Wait until the mail server s timeout period has expired and then resume reception of the Internet Fax For details about reception of the Internet Fax contact your administrator Record the code number shown on the screen and then contact your service representative Other functions can be used Make settings correctly for the user name and the password for LDAP server authentication Original s is being scanned for a different function Put original back check it and press the Start key Remove the paper from Internal Tray 1 Some invalid destination s contained Do you want to sel
76. ax function to connect to the remote machine are incorrect When Messages Are Displayed on the Control Panel Check that the remote machine supports the remote fax function Check that the remote machine is working normally Check that the correct IP address or host name is set for the remote machine in System Settings For details about these settings contact your administrator Check that the LAN cable is correctly connected to the machine For details about network problems contact your administrator Turn on the remote machine s main power switch Check that the LAN cable is correctly connected to the machine Check that the remote machine is working correctly For details about connection with remote machine see Sending Receiving Documents Using a Remote Machine Remote Fax For details about the settings and machine configuration for using the remote fax function to connect to a remote machine contact your administrator 189 10 Troubleshooting Remote fax is not available because User Code Authentication is active Transfer error has occured Check the status of the remote machine The HDD of the remote machine is full Specified operation cannot be performed The file is in use or the file transmission has completed The destination cannot be selected because its certificate is not currently valid The group destination
77. can Unlock the write protection on the memory device Reduce the number of pages in the transmitted file and then resend the file For details about the maximum number of pages per file see Storage Function 211 10 Troubleshooting Connection with LDAP server has failed Check the server status Could not send the data because the PC timed out before it was sent Entered user code is not correct Please re enter Exceeded max E mail size Sending E mail has been cancelled Check Max E mail Size in Scanner Features A network error has occurred and connection has failed Try the operation once more A time out occurred when using WSD Scanner Time outs occur when too much time passes between scanning an original and sending its data The followings are likely causes of time outs Too many originals per set Misfed originals Transmission of other jobs You have entered an incorrect user code The file size per page has reached the maximum e mail size specified in Scanner Features Try the operation again If the message is still shown the network may be busy Check that the correct settings for LDAP server are listed in Administrator Tools of System Settings For details about LDAP server see Programming the LDAP server Connecting the Machine System Settings Reduce the number of originals and then scan again
78. ccessfully A Copier Document Server Features job has finished Two long beeps Machine has warmed up When the power is turned on or the machine exits Sleep mode the machine has fully warmed up and is ready for use Five long beeps Soft alert An auto reset was performed through the simple screen of the Copier Document Server function the Facsimile function or the Scanner function Five long beeps repeated Soft alert An original has been left on the four times exposure glass or paper tray is empty Five short beeps repeated Strong alert The machine requires user attention five times because paper has jammed the toner needs replenishing or other problems have occurred Users cannot mute the machine s beep alerts When the machine beeps to alert users of a paper jam or toner request if the machine s covers are opened and closed repeatedly within a short space of time the beep alert might continue even after normal status has resumed e You can select to enable or disable beep alerts For details about Panel Key Sound see General Features Connecting the Machine System Settings 166 When You Have Problems Operating the Machine When You Have Problems Operating the Machine This section describes common problems and messages If other messages appear follow the instructions displayed The Facsimile or Scanner icon does not appear on the Home screen even though the copier screen appears
79. ck the Scan Profile configuration Cannot write the memory storage device Check the memory storage device and machine settings Cannot write on the memory storage device because remaining free space is insufficient Cannot write on the memory storage device because the device is write protected Captured file exceeded max number of pages per file Cannot send the scanned data The memory device is faulty or the file name contains a character that cannot be used The memory device is full and scan data cannot be saved Even if the memory device appears to have sufficient free space data might not be saved if the maximum number of files that can be saved is exceeded The memory device is write protected The maximum number of pages per file has been exceeded When Messages Are Displayed on the Control Panel Check to see if the memory device is defective Check the memory device It might be unformatted or its format might be incompatible with this machine Check the file name set at the time of scanning For details about the characters that can be used in file names see Specifying the File Name Scan Replace the memory device If the document is scanned as single page or divided multiple pages data already written to the memory device is saved as is Replace the memory device and then press Retry to save the remaining data or press Cancel to redo the s
80. commended the selected memory cannot be recognized memory devices for the Direct printing device function from removable memory devices contact your service representative The USB flash memory that features password protection or other security features may not work normally The size of the selected e The size of the selected Files or groups of files larger than 1 GB file s is too large file exceeds 1GB cannot be printed The total size of the When the total size of the multiple selected files exceeds files that are selected exceeds 1 1GB GB select files separately When the size of selected file exceeds 1GB print by using a function other than the Direct printing function from removable memory devices You cannot select files of different formats at the same time 199 10 Troubleshooting Exceeded the limit value for The size of the selected Files or groups of files larger than 1GB total data size of the file exceeds 1 GB cannot be printed selected files Cannot select The total size of the When the total size of the multiple 1 more files selected files exceeds files that are selected exceeds 1GB 1GB select files separately e When the size of selected file exceeds 1GB print by using function other than the Direct printing function from removable memory devices You cannot select files of different formats at the same time Other messages This sectio
81. contact your service the machine was turned representative on Hardware Problem An error has occurred in the Turn off the main power switch and Ethernet Ethernet interface then back on again If the message appears again contact your service representative Hardware Problem An error has occurred in the Turn off the main power switch and hard disk then back on again If the message appears again contact your service representative Hardware Problem An error has occurred in the Turn off the main power switch and Parallel F IEEE 1284 interface board then back on again If the message appears again contact your service representative Hardware Problem An error has occurred in the Turn off the main power switch and USB interface then back on again If the message appears again contact your service representative Hardware Problem The wireless LAN board can Turn off the main power switch and Wireless Card be accessed but an error was then confirm the wireless LAN board A wireless LAN board or detected is inserted correctly And then turn on TRE E E the main power switch again If the elered toasa wireless message appears again contact your service representative 196 Hardware Problem Wireless Card A wireless LAN board or Bluetooth interface unit is referred to as a wireless card Load following paper in n To cancel job press Job Reset A figu
82. correctly For details about determining the cause of blank pages see Detecting Blank Pages Fax 187 10 Troubleshooting Message Causes Solutions Some page s are near blank The selected file s contained file s without access privileges Only file s with access privileges will be deleted Updating the destination list Please wait Specified destination s or sender s name has been cleared You do not have the privileges to use this function Authentication with remote machine failed Check remote machine s auth settings Authentication with remote machine failed Check remote machine s auth settings Authentication with remote machine failed Check remote machine s auth settings The first page of the document is almost blank You tried to delete a document for which you do not have permission to delete The destination list is being updated from the network using Web Image Monitor The logged in user name does not have permission for the selected function User authentication on the remote machine has failed User Code Authentication is set on the device connected via the remote fax function The user does not have permission to use the function on the remote machine The original s blank side might have been scanned Be sure to place your originals correctly For details about determining the cause of blank pages see Detec
83. cted file s contained file s without access privileges Only file s with access privileges will be deleted You do not have the privileges to use this function You have tried to delete files without the authority to do so The logged in user name does not have permission for the selected function Files can be deleted by the person who created the file To delete a file which you are not authorized to delete contact the person who created the file For details about how to set permissions see Security Guide When the memory becomes full while using the copy document server function Memory is full nn originals have been scanned Press Print to copy scanned originals Do not remove remaining originals n in the message represents a changeable number Press Continue to scan and copy remaining originals The scanned originals exceed the number of pages that can be stored in memory The machine checked if the remaining originals should be copied after the scanned originals were printed Press Print to copy scanned originals and cancel the scanning data Press Clear Memory to cancel the scanning data and not copy Remove all copies and then press Continue to continue copying Press Stop to stop copying If you set Memory Full Auto Scan Restart in Input Output of User Tools to On even if the memory becomes full the memory overflow
84. ctive appears and the the machine s interior to heat The fan will emit noise but this is fan is running Type 3 and 4 up triggering the cooling normal and the machine will be models only fan The fan will operable while the fan is running automatically begin running The amount of paper that can be when the print run reaches printed and the total operation time approximately 3 000 sheets of A4D or 1 500 sheets of until the fan starts running depends the temperature of the location at which the machine is installed Home is in use by another The Home screen is Wait for a while and then try to create function appears edited by another function the shortcut on the Home screen again The image data size isnot The image data size is not For details about file size for shortcut valid See the manual for valid image see Customizing the Home required data appears Screen Convenient Functions The format of the image The file format of the shortcut The file format of shortcut images to be data is not valid appears image to be added is not added must be JPEG Specify the supported image again e If you cannot make copies as you want because of paper type paper size or paper capacity problems use the recommended paper For details about recommended paper see p 146 Recommended Paper Sizes and Types e Using curled paper often causes misfeeds soiled pa
85. d Select whether to send the data that has already been scanned Reduce the number of documents to be written to the memory device and then try again Try again after they have been delivered Exceeded time limit for LDAP server search Check the server status LDAP server authentication has failed Check the settings Memory is full Cannot scan The scanned data will be deleted Memory is full Do you want to store scanned file Memory is full Press Write to write the current scanned data to the memory storage device or press Cancel to delete When Messages Are Displayed on the Control Panel A network error has Try the operation again If the occurred and connection has failed message is still shown the network may be busy Check that the correct settings for LDAP server are listed in Administrator Tools of System Settings For details about LDAP server see Programming the LDAP server Connecting the Machine System Settings For details about LDAP Authentication see Security Guide The user name and password differ from those set for LDAP Authentication Because of insufficienthard Try one of the following measures disk space the first page e Wait for a while and then retry could not be scanned the scan operation Reduce the scan area or scanning resolution For details about changing scan area and scanning resolution see Scan Sett
86. d CD ROM Basic Procedure To make copies of originals place them on the exposure glass or in the ADF When placing the original on the exposure glass start with the first page to be copied When placing the original in the ADF place them so that the first page is on the top About placing the original on the exposure glass see p 62 Placing Originals on the Exposure Glass About placing the original in the ADF see p 62 Placing Originals in the Auto Document Feeder To copy onto paper other than plain paper specify the paper type in User Tools according to the weight of the paper you are using For details see System Settings Connecting the Machine System Settings 1 Press the Home key on the top left of the control panel and press the Copier icon on the Home screen a zi 5 ES e Lem 2 Make sure no previous settings remain When there are previous settings remaining press the Reset key 3 Place the originals 4 Make desired settings 5 Enter the number of copies with the number keys The maximum copy quantity that can be entered is 999 6 Press the Start key When placing the original on the exposure glass press the key after all originals are scanned Some functions such as Batch mode may require that you press the TT key when placing originals in the ADF Follow the messages that appear on screen 7 When the copy job is finished press the Reset k
87. ded max page capacity per file Press Send to send the scanned data or press Cancel to delete Exceeded max page capacity per file Press Write to write the scanned data to the memory storage device or press Cancel to delete Exceeded maximum number of file to store Delete all unnecessary files The maximum number of files that can be stored in the Document Server has been exceeded The file being stored has exceeded the maximum number of pages for one file The maximum number of standby files was exceeded Too many files are waiting to be delivered The number of scanned pages exceeded the maximum page capacity The scan could not be completed because the maximum number of pages that can be scanned by this machine was exceeded during writing to the memory device Too many files are waiting to be delivered Check the files stored by the other functions and then delete unneeded files For details about how to delete files see Deleting Stored Documents Copy Document Server Specify whether to store the data or not Scan the pages that were not scanned and then store them as a new file For details about storing files see Saving and Storing the Scanned Documents Scan There are 100 files waiting in the sending queue for e mail Scan to Folder or delivery functions Wait until files have been sent Try again after they have been delivere
88. details about how to change the resolution setting see the printer driver Help Contact the owner of the document Check the paper orientation print orientation and then punch position Certain settings can produce print results that might not be as expected Resend the data Specify the correct paper size and then print the file again Check if the computer is working correctly Check the paper orientation paper quantity print orientation and staple position Certain settings can produce print results that might not be as expected Delete the files stored in the Document Server or reduce the file size to be sent 208 10 Troubleshooting The print job has been cancelled because capture file s could not be stored Exceeded max number of files The print job has been cancelled because capture file s could not be stored Exceeded max number of pages per file The selected paper type is not supported This job has been cancelled You do not have a privilege to use this function This job has been cancelled You do not have a privilege to use this function This job has been cancelled You do not have a privilege to use this function This operation has been cancelled 99 Error The maximum file capacity of the Document Server was exceeded The maximum page capacity of the Document Server was exceeded Job reset is automatically performed
89. ding Paper Press Check in the function which the error has occurred Then check the displayed message and take appropriate action For details about error messages and their solutions see p 174 When Messages Are Displayed on the Control Panel You can use other functions normally Press Check in the function which error is occurred And then check the displayed message and take appropriate action For details about error messages and their solutions see p 174 When Messages Are Displayed on the Control Panel Check that the machine is correctly connected to the network and that the machine is correctly set For details about how to connect the network see Interface Settings Connecting the Machine System Settings For details about connecting to the network contact your administrator If the indicator is still lit even after trying to solve the problem as described here contact your service representative 165 10 Troubleshooting Panel Tone The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions Single short beep Panel screen input A control panel or screen key was accepted pressed Short then long beep Panel screen input rejected An invalid key was pressed on the control panel or screen or the entered password was incorrect Single long beep Job completed su
90. driver is installed under network environment and the Standard TCP IP port will be set When the machine is connected to a client computer via parallel connection the printer port is set to LPT1 Manage Printers permission is required to install the drivers Log on as an Administrators group member Quit all applications Do not close this manual Insert the provided CD ROM into the computer s CD ROM drive If the AutoPlay dialog box appears click Run AUTORUN EXE 3 Select an interface language and then click OK Click Quick Install 5 The software license agreement appears in the License Agreement dialog box After reading the agreement click I accept the agreement and then click Next Select the machine model you want to use in the Select Printer dialog box For network connection via TCP IP select the machine whose IP address is displayed in Connect For parallel connection select the machine whose printer port is displayed Connect Click Install 8 Configure the user code default printer and shared printer as necessary 10 11 Click Continue The installation starts If the User Account Control dialog box appears and then click Yes or Continue Click Finish When you are prompted to restart your computer restart it by following the instructions that appear Click Exit in the first window of the installer and then take out the CD RO
91. e 13 48 49 50 Home screen 48 How to Read the 5 6 Immediate transmission eere nenne 90 GH CONG ERROR 163 164 va 9 12 Internal shift tray 33 35 37 39 41 43 iray 27 30 Internal tray 2 33 35 37 39 41 43 23 232 TA AE EEE IE AE 19 J DSN 98 L 9 17 Large capacity tray 8 33 35 37 39 A1 43 144 Tau PE 8 33 35 97 39 41 43 142 144 i dE RR 15 102 Locked print TGs ices inre ee reete ens 102 Logging in to the 60 Logging out the 61 Login logout 45 Lower paper tray 27 30 33 35 37 39 41 43 Lower right cover 27 30 M 14 Mall PONE re 58 Main power 45 Main power switch sss 27 30 Media access 45 Media Era Y REN TIT 45 MEMOY 178 194 Memory transmission essere 85 Message 167 174 178 194 195 200 209 223 Model specific
92. e Registering a Shortcut to a Program to the Home Screen Convenient Functions and p 49 Adding Icons to the Home Screen Shortcuts to programs stored in Document Server mode cannot be registered to the Home screen Example of Programs Copier mode Eco copy Specify Combine 2 Sides in You can save paper and toner Dup Combine Series Dated confidential In Edit Colour specify You can increase security copy CONFIDENTIAL under Preset awareness by printing Secret and Stamp and Date Stamp the date on copies Conference Specify Combine 2 Sides in You can copy conference materials material copy Dup Combine Series and efficiently Staple in Finishing Magazine copy Specify Magazine in Dup You can save paper Also you can Combine Series and Staple perform printing jobs such as Centre in Finishing producing leaflets in house instead of having them printed by an outside printing company Size unity copy Specify Mixed Sizes in Special You can print various size copies Original and Auto Reduce onto one size of paper so they are Enlarge in the initial display easier to manage 95 2 Getting Started Stamping corporate name copy Thumbnail copy Scanner mode Easy PDF scan High compression PDF scan Long term storage scan Size unity scan Digital signature scan Dividing file scan Specify User Stamp in Edit Colour S
93. e Destination Manually sess 116 Basic Procedure Tor Sending Scan Files by E iall uec icto ctr tetro armen neon Registering an E mail 118 Deleling an E mail oO ii 119 Entering an E mail Address Manually sse 120 Basic Procedure Tor Sloring Scan 121 Checking a Stored File Selected from the List sss 122 Specifying the File Type ener tenete tenente tente tennis 123 Specifying roro 0e SHINO NI IRR IRR 124 7 Document Server Bro ro et M H 125 Printing slored BB rore TT DRIN EE 127 8 Web Image Monitor Displaying Top Pe NIIT sor I RR 129 Viewing Received Fax Documents Using Web Image Monitor 131 9 Adding Paper and Toner Loading Paper into Paper Trays tentent nennen nnt tenente rennen 133 Loading Paper into the Bypass Tray entente nennen tnter tenente 135 Settings to Use the Bypass Tray under the Printer Function 136 Loading Paper into the Small Size Paper Tray 140 Loading Paperino Tray 4 RE RE 142 Loading Paper into the Large Capacity Tray LCT sess 144 Recommended Paper Sizes and Types tnnt nnne 146 eren 154 153 mte mad Fer ne tee ne UEM EDU ME 159 Sending Faxes or Scanned Documents When Toner Has Run 160 Dispe
94. e making multiple sets See Sample Copy Copy Document Server Stop key Press to stop a job in progress such as copying scanning faxing or printing Clear key Press to delete a number entered Number keys Use to enter the numbers for copies fax numbers and data for the selected function 20 21 22 Guide to the Names and Functions of the Machine s Control Panel Check Status key Press to check the machine s system status operational status of each function and current jobs You can also display the job history and the machine s maintenance information Data In indicator facsimile and printer mode Flashes when the machine is receiving print jobs or LAN Fax documents from a computer See Fax and Prin Communicating indicator Fax Received indicator Confidential File indicator Communicating indicator Lights continuously during data transmission and reception e Fax Received indicator Lights continuously while data other than personal box or Memory Lock file is being received and stored in the fax memory See Substitute Reception Confidential File indicator Lights continuously while personal box data is being received Blinks while Memory Lock file is being received See Personal Boxes and Printing a File Received with Memory Lock Media access lamp Lights up when a removable memory device is inserted in the media slot Media slots Use to
95. e paper tray that contains the paper you want to print onto If you select Auto Tray Select in the Input Tray list the source tray is automatically selected according to the paper size and type specified 8 In the Paper Type list select the type of paper that is loaded in the paper tray 9 Select Color or Black and White in the Color Black and White list 10 If you want to print multiple copies specify a number of sets in the Copies box 11 Click OK 12 Start printing from the application s Print dialog box 101 5 Print Locked Print Sending a Locked Print File 1 Click the WordPad menu button in the upper left corner of the window and then click Print 2 Inthe Select Printer list select the printer you want to use 3 Click Preferences 4 Inthe Job Type list click Locked Print 5 Click Details 6 Enter a User ID in the User ID box and then enter a password in the Password box 7 Click OK 8 Change any other print settings if necessary 9 Click OK 10 Start printing from the application s Print dialog box Printing a Locked Print File Using the Control Panel When printing is completed the stored file will be deleted 1 Press the Home key on the top left of the control panel and press the Printer icon on the Home screen 5 EX y e CJS113 102 2 Press the Print Jobs tab
96. e recalled XXX cannot be YYY because the PDF Digital Signature s device certificate is not currently valid XXX and YYY indicate the user action XXX cannot be YYY because there is a problem with the PDF Digital Signature s device certificate Check the device certificate XXX and YYY indicate the user action The e mail destination s which is registered to the program cannot be recalled because there is a problem with the PDF Digital Signature s device certificate There is no device certificate S MIME or the certificate is invalid The device certificate PDF with digital signature has expired The device certificate PDF with digital signature has expired There is no device certificate PDF with digital signature or the certificate is invalid There is no device certificate PDF with digital signature or the certificate is invalid When Messages Are Displayed on the Control Panel Message Causes Solutions For details about the device certificate S MIME see Security Guide A new device certificate PDF with digital signature must be installed For details about how to install a device certificate PDF with digital signature see Security Guide A new device certificate PDF with digital signature must be installed For details about how to install a device certificate PDF with digital signature see Security Guide A new device cert
97. e using the control panel while User Code Authentication is active If User Code Authentication is active a screen prompting you to enter a User Code appears 1 Enter a User Code up to eight digits and then press OK qu To use the following function s enter user code with the Number keys then press OK Auto Select Full Colour Black amp White Logging In Using the Control Panel This section explains the procedure for logging in to the machine when Basic Authentication Windows Authentication LDAP Authentication or Integration Server Authentication is set When the Authentication Screen is Displayed 1 Press Login qu Press Login then enter Login user name and Login password 2 Enter a Login User Name and then press OK 3 Enter a Login Password and then press OK When the user is authenticated the screen for the function you are using appears Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication Windows Authentication LDAP Authentication or Integration Server Authentication is set To prevent use of the machine by unauthorized persons always log out when you have finished using the machine 1 Press the Login Logout key CJS040 2 Press Yes 61 62 2 Getting Started Placing Originals Placing Originals on the Exposure Glass Do lift the ADF forcefully
98. ecessary conditions You can check the stored documents from the Document Server screen For details about the Document Server see p 125 Storing Data Se VS p dy Press Store File Store File Check Modes 5 8 J 4 amp A4 A4 Bypass ed 2 sided 1 sided Comb 2 oria 1 sided Comb 4 orig 11110 CPER Create Margin EET Punch p Enter file name user name or password if necessary Press OK Place the originals Make the scanning settings for the original Press the Start key Stores scanned originals in memory and makes one set of copies If you want to store another document do so after copying is complete 4 Fax This chapter describes frequently used facsimile functions and operations For the information not included in this chapter see Fax Q on the supplied CD ROM Basic Procedure for Transmissions Memory Transmission This section describes the basic procedure for transmitting documents using Memory Transmission You can specify the fax IP Fax Internet Fax e mail or folder destinations Multiple types of destination can be specified simultaneously tis recommended that you call the receivers and confirm with them when sending important documents If there is a power failure the main power switch is turned off or the machine is unplugged for about one hour all the documents stored in memory are deleted As soon as the ma
99. ecifications and Adding Paper e You can load envelopes in trays 2 4 Envelopes must be loaded in a specific orientation For details see p 155 Envelopes 134 Loading Paper into the Bypass Tray Loading Paper into the Bypass Tray Use the bypass tray to use OHP transparencies adhesive labels translucent paper and paper that cannot be loaded in the paper trays The maximum number of sheets you can load at the same time depends on paper type Load only as much paper as can be held between the paper guides on the bypass tray For the maximum number of sheets you can load see p 146 Recommended Paper Sizes and Types 1 Open the bypass tray 2 Insert the paper face down until you hear the beep 3 While pressing down the release lever align the paper guides to the paper size If the guides are not flush against the paper images might be skewed or paper misfeeds might OCCUF CJW014 e When you use the bypass tray it is recommended to set the paper direction to D When copying from the bypass tray see Copying from the Bypass Tray Copy Document Server When printing from a computer see p 136 Settings to Use the Bypass Tray under the Printer Function 135 136 9 Adding Paper and Toner Certain types of paper might not be detected properly when placed on the bypass tray If this happens remove the paper and place it on the bypass tray again Pull the extender out when loading she
100. ect only valid destination s 2 Some page s are near blank To cancel press the Stop key A function of the machine other than the Facsimile function is being used such as the Document Server function Original jammed during Memory Transmission Internal Tray 1 is full The specified group contains fax destinations e mail destinations and or folder destinations either of which are incompatible with the specified transmission method The first page of the document is almost blank When Messages Are Displayed on the Control Panel Before sending a file by fax cancel the job in progress For example press Exit and then press the Home key Press the Document Server icon on the Home screen Next press the Stop key When the message The Stop key has been pressed scanning and also other print jobs that were being processed and which could be stopped have been suspended To continue scanning and printing press Continue to cancel scanning press Cancel Scanning To delete other suspended jobs press Job List appears press Cancel Scanning Press Exit and then send the documents again Remove the paper If the other tray is also full the tray name shown on the screen changes Remove paper from the tray indicated on the display In the message that appears at each transmission press Select The original s blank side might have been scanned Be sure to place your originals
101. ed or the DeskTopBinder setting and then change the password Cancel transmission Waiting status cleared or the DeskTopBinder setting and then change the user name Wait until sending is retried automatically after the preset interval If sending fails again contact your administrator In the message that appears at each transmission press Select Cancel transmission Waiting status cleared or the DeskTopBinder setting and then delete the file 217 218 10 Troubleshooting Message Causes Solutions Some page s are near blank To cancel press the Stop key The entered file name contains invalid character s Enter the file name again using any of the following 1 byte characters O to 9 Ato Z atoz z The entered name contains invalid character s Enter the file name again using any of the following 1 byte characters O to 9 Ato Z atoz The selected file s contained file s without access privileges Only file s with access privileges will be deleted Transmission has failed Insufficient memory in the destination hard disk To check the current status press Scanned Files Status Transmission has failed To check the current status press Scanned Files Status The first page of the document is almost blank The file name contains a character that cannot be used The file name contains a
102. ed is described below 9 The function is performing a job the machine An error has occurred in the function being used Or the function cannot be used because an error has occurred on the machine 3 Messages Displays a message that indicates the status of the machine and each function 4 Check IF an error occurs in the machine or a function press Check to view details Pressing Check displays an error message or the corresponding function screen Check the error message displayed on the function screen and take the appropriate action p 174 Messages Displayed When Using the Copy Document Server Function p 178 Messages Displayed When Using the Facsimile Function p 194 Messages Displayed When Using the Printer Function p 209 Messages Displayed When Using the Scanner Function 164 When an Indicator for the Check Status Key Is Lit The following table explains problems that cause the indicator to light Documents and reports do not print out Documents and reports do not print out An error has occurred The machine is unable to connect to the network The paper output tray is full There is no paper left A function which has the status Error Occurred in the Check Status screen is defective A network error has occurred Remove the prints from the tray Load paper For details about loading paper see Loading Paper Paper Specifications and Ad
103. ee Removing Jammed Paper Troubleshooting If you load a paper size that is not selected automatically you need to specify the paper size with the control panel For details about specifying paper size with the control panel see Changing to a Size That Is Not Automatically Detected Paper Specifications and Adding Paper 170 Misfeeds occur frequently Misfeeds occur frequently when printing on sheets loaded in internal tray 2 Sheets are curled when they are output Cannot print in duplex mode Cannot print in duplex mode There is a foreign object on the finisher tray Paper misfeeds can occur if the output tray is set to internal tray 2 and multiple A3 or 11 X 17 sheets begin to curl as they are output Certain types of A3 and 11 X 17 sheets can become curled when they are output You have selected a paper tray that is not set for duplex printing You have selected a paper type that cannot be used for duplex printing When You Have Problems Operating the Machine Remove misfed paper For details about removing jammed paper see Removing Jammed Paper Troubleshooting Do not place anything on the finisher tray Raise the guide on internal tray 2 and then try printing the job again For details about raising the guide see When Printouts on the Internal Tray 2 Are Curled Getting Stated Paper misfeeds can occur if the output tray is set to internal tray 2 a
104. eesesesesecseseeseseseecseseseeecseneeeeees 60 User Code Authentication Using the Control Panel sse 60 In Using the Conirol Pane NE 60 fogging Our Using the Comino se en tct IIS SU Et AUI 6 62 Placing Originals on the Exposure 62 Placing Originals the Auto Document Feeder sse 62 3 Copy Basio 65 66 T ere ee 68 TANNINS CON 7 One Sided 72 Ts gt 73 Copying onto Custom Size Paper from the Bypass Tray 76 UND 77 Copying onto Envelopes from the Bypass Tray Copying onto Envelopes trom the Paper 78 FNS NU e NR RUN Qm 79 NN TM 79 81 Storing Data the Document Server entente nennen nnne trennen 84 4 Fax Basic Procedure for Transmissions Memory Transmission 85 Registering a Fax Destination eren enne nente tenni tenete enne ener enne 87 Deleting a Fax 88 Transmitting while Checking Connection to Destination Immediate 90 Canceling a Miren EE ER 92 Canceling a Transmission Before the Original 15 Scanned sss 9
105. egistered to the Home screen 1 Register a program 2 Press the User Tools Counter key CJS039 3 Press Edit Home Facsimile Features Printer Features Scanner Features Browser Features Extended Feature Sett 50 How to Use the Home Screen 4 Press Add Icon Add lon ores the default icon display on the Home screen rts an image on the top right of the Home screen 5 Press the Program tab 6 Make sure that Copier Program is selected Background numbe ring 7 Select the program you want to add 51 2 Getting Started 8 Specify the position where Blank is displayed Add Icon Select a Target Destination Select a target destination Only blank destinations can be selected 2224 006 9 nations can be selected 10 Press the User Tools Counter key Press 75 on the upper right corner of the screen to check the position on the simple screen 52 Registering Functions a Program Registering Functions in a Program Depending on the functions the number of programs that can be registered is different Copier 25 programs Document Server 25 programs Facsimile 100 programs e Scanner 25 programs The following settings can be registered to programs Copier Color mode original type density Special
106. er any of the sizes specified above contact your service representative 1 46 Trays 2 4 52 256 g m 14 Ib Bond 140 Ib Index Thin Paper Thick Paper 3 52 256 g m 14 lb Bond 140 Ib Index Thin Paper Thick Paper 3 Recommended Paper Sizes and Types Paper sizes that can be 550 sheets detected automatically Region 405 ASL BA JIS B5JISUD 8 x 11D Region AAD ASL B5 1527 11 x 17D 8 5 x 14D 8 5 x 11005 71 x 10 5U Select the paper size using 550 sheets the System Settings menu Qj Region 11x 17D 8 5 x 14D 8 x 13D 8 x 11D 8 x 14D 81 4 x 13D 8x 1307 8x 10D 71 4 101 005 8KO 16 gt 11x 15E7 10 x 14D Region B A4D BA JIS BS 156 8 x 130 81 4 x 14D 8 4 x 13D 8 x 13 D 8x 100 7 x 10175 D 8KD 16 11 x 15 D 10 14D 147 9 Adding Paper and Toner 52 256 g m 14 Ib Bond 140 Ib Index Thin Paper Thick Paper 3 Envelopes 550 sheets Custom size QyRegion Vertical 182 0 297 0 mm Horizontal 148 0 432 0 mm Region B Vertical 7 17 1 1 69 inches Horizontal 5 83 17 00 inches Select the paper size using 50 sheets 2 the System Settings menu 4 g x 91 20 C5 Env 1 When loading paper with a vertical length of more than 279 mm 11 0 inches in trays 2 4 use paper that has a horizontal width of 420 mm 16 6 inches or less 2 Load envelope
107. er than usual When loading translucent paper Remove copied or printed sheets one by one When loading translucent paper always use long grain paper and set the paper direction according to the grain Translucent paper easily absorbs humidity and becomes curled Remove curl in the translucent paper before loading When loading coated paper To print on coated paper from the bypass tray trays 2 4 Tray 3 LCT or the large capacity tray LCT press the User Tools Counter key press Tray Paper Settings and then for each tray s Paper Type be sure to set Paper Type to Coated Paper and Paper Thickness to Thick Paper 1 To print on high gloss coated paper from the bypass tray paper trays Tray 3 LCT or the large capacity tray LCT press the User Tools Counter key press Tray Paper Settings and then for each tray s Paper Type be sure to set Paper Type to Coated Paper Gloss When loading coated sheets or glossy sheets fan them for each use 153 154 9 Adding Paper and Toner e f coated sheets of paper jam make noise or if more than one sheet is fed at a time feed them from the bypass tray one at a time Thick Paper This section gives you various details about and recommendations concerning thick paper When loading thick paper of 106 256 g m 28 Ib Bond 140 Ib Index in trays 1 4 the small size paper tray or Tray 3 LCT 106 216 g m 28 Ib Bond 80
108. ertificate that is not currently valid Transmission cannot be performed because the certificate for encryption is not currently valid The device certificate S MIME has expired The user certificate destination certificate has expired The user certificate destination certificate has expired The user certificate destination certificate has expired new device certificate S MIME must be installed For details about how to install a device certificate S MIME see Security Guide new user certificate must be installed For details about the user certificate destination certificate see Security Guide A new user certificate must be installed For details about the user certificate destination certificate see Security Guide A new user certificate must be installed For details about the user certificate destination certificate see Security Guide When Messages Are Displayed on Your Computer Screen When Messages Are Displayed on Your Computer Screen Messages Displayed When Using the Scanner Function This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver If a message not described here appears act according to the message Message Any of Login User Name Login Password or Driver Encryption Key is incorrect Authentication succeeded However
109. es that are registered to Favorites by User cannot be registered to the Home screen To register the shortcuts register Web pages to Common Favorites For details about kinds of Favorites see Specifying the Settings for Favorites Convenient Functions For details about the procedure for registering a shortcut using the Program screen see Registering a Shortcut to a Program to the Home Screen Convenient Functions You can register up to 72 function and shortcut icons Delete unused icons if the limit is reached For details see Deleting an Icon on the Home Screen Convenient Functions You can change the position of icons For details see Changing the Order of Icons on the Home Screen Convenient Functions 49 2 Getting Started Adding icons to the Home screen using Web Image Monitor 1 Start Web Image Monitor For details see Using Web Image Monitor Connecting the Machine System Settings 2 Log in to Web Image Monitor as an administrator For details see Security Guide 3 Point to Device Management and then click Device Home Management 4 Click Edit Icons 5 Point to Icon can be added of the position that you want to add and then click Add 6 Select the function or shortcut icon you want to add 7 Click OK four times Adding icons to the Home screen using the User Tools In the following procedure a shortcut to a copier program is r
110. et Used as a receiver when a fax unit is installed Allows you to use the On Hook Dial and Manual Dial functions It also allows you to use the machine as a telephone 2 Small size paper tray Holds small size sheets of paper or envelopes To use the small size paper tray install it in trays 2 4 For details about how to install the small size paper tray see Installing the Small Size Paper Tray Getting Started 3 Tray 3 LCT Holds up to 2 000 sheets of paper 4 Large capacity tray LCT Holds up to 1 200 sheets of paper 43 AA 2 Getting Started lower paper trays Consists of two paper trays Holds up to 1 100 sheets of paper Each paper tray holds 550 sheets Internal tray 2 If you select this as the output tray copied printed paper or fax messages are delivered here face down Bridge unit Relays paper to the finisher Internal shift tray Sorts and stacks multiple sheets of paper External tray If you select this as the output tray copied printed paper and fax messages are delivered here face down Finisher SR3120 Sorts stacks staples and punches multiple sheets of paper Consists of the following paper trays Finisher upper tray e Finisher shift tray Booklet Finisher SR3110 Sorts stacks staples and punches multiple sheets of paper The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets Consists of the following paper trays
111. ete some of the files stored in the Document Server or reduce the number of pages that you want to send Delete unneeded files stored in the machine Reduce the number of pages to print Reduce the number of pages to print Delete unneeded files stored in the machine Reduce the number of pages to print For details about print volume use limitation see Security Guide Turn off the main power switch and then back on again If the message appears again contact your service representative Delete all unnecessary files from the hard disk or decrease the file size sent to the machine HDD is full HDD is full HDD is full Auto O buffer overflow Information for user authentication is already registered for another user The hard disk became full while printing a Sample Print Locked Print Hold Print or Stored Print file When printing with the PostScript 3 printer driver the hard disk capacity for fonts and forms has been exceeded The hard disk became full while using the error job store function to store Normal Print jobs as Hold Print files An input buffer overflow occurred The user name for LDAP or Integration Server authentication was already registered in a different server with a different ID and a duplication of the user name occurred due to a switching of domains servers etc When Messages Are Displayed on the Control Pane
112. ets larger than A4E7 81 5 x 11D in the bypass tray When the Panel Key Sound is turned off it does not sound if you insert paper into the bypass tray For details about Panel Key Sound see System Settings Connecting the Machine System Settings If the machine stops detecting paper sizes while copying or printing remove the paper and reload it When loading thick paper thin paper or OHP transparencies specify the paper size and the paper type Letterhead paper must be loaded in a specific orientation See Loading Orientation Fixed Paper or Two Sided Paper Paper Specifications and Adding Paper You can load envelopes into the bypass tray Envelopes must be loaded in a specific orientation For details see p 155 Envelopes Settings to Use the Bypass Tray under the Printer Function If you select Machine Setting s in Bypass Tray under Tray Setting Priority in System of the Printer Features menu the settings made using the control panel have priority over the printer driver settings For details see System Print The default setting of Bypass Tray is Driver Command Settings remain valid until they are changed After printing be sure to clear settings for the next For details about setting printer drivers see Printing Documents Auto Detect is the default setting for Printer Bypass Paper Size Loading Paper into the Bypass Tray Setting the pa
113. ey to clear the settings 65 66 3 Auto Reduce Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select CKNO008 f you select a reproduction ratio after pressing Auto Reduce Enlarge Auto Reduce Enlarge is canceled and the image cannot be rotated automatically This is useful to copy different size originals to the same size paper IF the orientation in which your original is placed is different from that of the paper you are copying onto the machine rotates the original image by 90 degrees and fits it on the copy paper Rotate Copy For example to reduce 11 x 17 originals to fit onto 8 5 x 11 paper select a paper tray containing 8 5 x 11 paper and then press Auto Reduce Enlarge The image is automatically rotated For details about Rotate Copy see Rotate Copy Copy Document Server The original sizes and orientations you can use with this function are as follows Region mainly Europe and Asia e Types 1 and 2 Exposure glass B4 JISE 4009 B5 JISUD A55 8l 5x 130 ARDF JISO 4005 B5 1527 ASUD 11 x170 81 2 x 1100 81 2 x 13D Types 3 and 4 Exposure glass A3D 4 JISE B5 JISUD 8 5 x 13D B4 JISE 4005 B5 JISUD A5UD B 2 11x 170D 8 5 x 112 81 5 x 13D Auto Reduce Enlarge
114. g the control panel 3 In printer or facsimile mode the maximum horizontal length of the custom size is 600 0 mm 23 62 inches 4 Paper that has a horizontal length of 432 mm 17 1 inches or more is prone to creasing feed failures and jamming Tray 3 LCT 52 256 g m 14 Ib Bond 140 Ib Index Thin Paper Thick Paper 3 52 256 g m 14 Ib Bond 140 Ib Index Thin Paper Thick Paper 3 1 000 sheets 2 QD Region 40 Region B 81 11D 1 000 sheets 2 Region 8 x 11D Region B AAD 1 To load paper any of the sizes specified above contact your service representative Large capacity tray LCT 60 216 g m 16 lb Bond 80 Ib Cover Plain Paper Thick Paper 2 60 216 g m 16 lb Bond 80 Ib Cover Plain Paper Thick Paper 2 QD Region AAD Region 8l 5 x 11D 1 200 sheets 1 200 sheets Region B5 JISUJ 8 x 11 Region B AAD B5 1 load paper any of the sizes specified above contact your service representative to 9 Paper Thickness Thick Paper 1 106 169 g m 28 Ib Bond 90 Ib Index Thick Paper 2 170 220 g m 65 80 lb Cover Thick Paper 3 221 256 g m 80 Ib Cover 140 Ib Index Thick Paper 4 257 300 g m 140 Ib Index 110 Ib Cover 1 Print quality will decrease if the paper you are using is close to the minimum or maximum weight Change the paper weigh
115. hapter see Connecting the Machine System Settings on the supplied CD ROM or Web Image Monitor Help Displaying Top Page This section explains the Top Page and how to display Web Image Monitor e When entering an IPv4 address do not begin segments with zeros For example If the address is 192 168 001 010 you must enter it as 192 168 1 10 1 Start your Web browser 2 Enter http machine s IP address or host name in your Web browser s URL bar Top Page of Web Image Monitor appears If the machine s host name has been registered on the DNS or WINS server you can enter it When setting SSL a protocol for encrypted communication under environment which server authentication is issued enter https machine s IP address or host name Web Image Monitor is divided into the following areas Web Image Monitor English Switch Q Refresh 2 e 3 i Status Information Device Name MFPO01 Comment E Host Name 00 4 Device Management Print Job Stored File MH 1 4 Fay Convenient Links E Toner of amp 5 5 E E L Won O1 Check Details CKD001 1 Menu area If you select a menu item its content will be shown 2 Header area The dialog box for switching to the user mode and administrator mode appears and each mode s menu will be displayed The link to Help and dialog box for key
116. hared folder sss 110 Shortcut 48 49 50 Simple Screen 45 Small size paper tray 8 33 35 37 39 41 43 140 centesima 112 114 115 TOPIE DNE 79 A E E E 45 45 Stored 96 127 Stored M 122 15 106 Stored print 1 106 107 Sloring d docume 95 Ee EEE o lo TR 84 Storing received 17 6 T Thick paper sse 138 154 TIED DE asta 138 UO 159 160 TRG T1110 d ORNARE 229 lj isi ee 2 590 ji 27 39 Tay e 39 09 97 39 41 43 147 Turning On Off the 58 Two Sided 73 U Unauthorized copy 25 Used TNR NER ERR 161 User code 60 User Tools Counter 45 V Ventilation 27 30 W Web Image Monitor 24 129 131 233
117. have been in contact with toner out of reach of children A CAUTION e If toner or used toner is inhaled gargle with plenty of water and move into a fresh air environment Consult a doctor if necessary A CAUTION e If toner or used toner gets into your eyes flush immediately with large amounts of water Consult a doctor if necessary CAUTION e If toner or used toner is swallowed dilute by drinking a large amount of water Consult a doctor if necessary 159 9 A CAUTION e When removing jammed paper or replacing toner avoid getting toner new or used on your clothing If toner comes into contact with your clothing wash the stained area with cold water Hot water will set the toner into the fabric and make removing the stain impossible A CAUTION e When removing jammed paper or replacing toner avoid getting toner new or used on your skin If toner comes into contact with your skin wash the affected area thoroughly with soap and water Always replace the toner cartridge when a notification appears on the machine Fault may occur if you use toner other than the recommended type When adding toner do not turn off the main power If you do settings will be lost Store toner where it will not be exposed to direct sunlight temperatures above 35 95 F or high humidity Store toner on a flat surface Do not shake the
118. he one for slip sheets The destination list is being updated from the network using Web Image Monitor e Select a tray containing paper that is the same size as the specified paper size Change the setting for Small Size Paper Tray in System Settings For details about changing the setting for Small Size Paper Tray see General Features Connecting the Machine System Settings Contact your service representative Check that the Bluetooth unit is installed properly or contact your service representative To check your access permission for stored documents or to delete a document you do not have permission to delete see Security Guide Reset the job Be sure the tray you select for slip sheets is not providing paper for other pages Wait until the message disappears Do not switch off the power while this message is displayed Depending on the number of destinations to be updated there may be some delay before you can resume operation Operations are not possible while this message is displayed When Messages Are Displayed on the Control Panel You do not have the The logged in user name does For details about how to set privileges to use this not have permission for the permissions see Security Guide function selected function Messages during Direct print from a removable memory device Cannot display files from The memory device used For details about the re
119. he right stack align the right edge of the paper with the right edge of the tray For the left stack align the left edge of the paper to the left edge of the tray Region mainly Europe and Asia Tray LCT can hold paper only If you want to print on 81 2 x 110 from Tray LCT contact your service representative Region B mainly North America Tray 3 LCT can hold 8 5 x 110 paper only If you want to print on 40 from Tray 3 LCT contact your service representative Carefully pull out Tray 3 LCT until it stops CJW015 Square the paper and load it print side up Do not stack paper over the limit mark Whole tray pulled out CJW016 Loading Paper into Tray 3 LCT Left half of the tray pulled out CJWO017 3 Carefully push the paper tray fully in You can load paper even if Tray 3 LCT is in use It is okay to pull out the left half of the tray while Tray 3 LCT is in use 143 144 9 Loading Paper into the Large Capacity Tray LCT Region mainly Europe and Asia The large capacity tray LCT can hold paper only If you want to print on 81 2 x 11 or B5 JISD from the large capacity tray LCT contact your service representative e Region mainly North America The large capacity tray LCT can hold 8 75 x 110 paper only If you want to print on or B5 from the large capacity tray LCT
120. heats a fault might occur Front and left view 4 a l MN 21 1 M gt Ca N 2 6 CJS001 1 ARDF Lower the ARDF over originals placed on the exposure glass IF you load a stack of originals in the ARDF the ARDF will automatically feed the originals one by one The ARDF scans both sides of an original one side at a time 274 2 Getting Started 2 Exposure glass Place originals face down here 3 Ventilation holes Prevent overheating 4 Main power switch To operate the machine the main power switch must be on If it is off open the cover and turn the switch on 5 Control panel See p 45 Guide to the Names and Functions of the Machine s Control Panel 6 Internal tray 1 Copied printed paper and fax messages are delivered here 7 Front cover Open to access the inside of the machine 8 Paper trays trays 1 2 Load paper here 9 Lower paper trays Load paper here Front and right view CJS002 28 Guide to Names and Functions of Components 1 Ventilation holes Prevent overheating 2 Bypasstray Use to copy or print on OHP transparencies and label paper adhesive labels 3 Paper guides When loading paper in the bypass tray align the paper guides flush against the paper 4 Extender Pull this extender out when loading sheets larger than 8 5 x 110 in the bypass tray 5 Lower right cover Open this cover when a paper jam occurs Rear and left v
121. horizontal length of 148 0 457 2 mm 5 83 18 00 inches and a vertical length of 90 0 305 0 mm 3 55 12 00 inches can be fed in from the bypass tray Note however that the limitation on the horizontal and vertical length range will vary depending on which options are installed When prints are delivered to the trays of the finisher Horizontal length 148 0 457 2 mm 5 83 18 00 inches vertical length 100 0 305 0 mm 3 94 12 00 inches When prints are delivered to the internal tray 2 Horizontal length 148 0 432 0 mm 5 83 17 00 inches vertical length 93 0 297 0 mm 3 67 11 69 inches 1 Load the paper face down in the bypass tray Bypass is automatically selected Press the key Press Paper Size Press Custom Size BR WN Enter the horizontal size with the number keys and then press t Bypass Tray Paper Bypass Tray Usage Select the paper size Renta Sie ES Specify paper size with the Number keys then press pum es Clear Program m T Vertical Recall pee 6 Enter the vertical size with the number keys and then press t 7 Press OK twice 8 Place the originals and then press the Start key 76 Copying onto Envelopes Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes Envelopes should be fed from the bypass tray or paper tray Specify the thickness of the paper according to
122. iew CJS003 1 Ventilation holes Prevent overheating 29 30 2 Getting Started Guide to Components of Types 3 and 4 Do not obstruct the ventilation holes by placing objects near them or leaning things against them If the machine overheats a fault might occur Front and left view 1 2 of he NY 6 E 4 1 22 o 7 XA 5 WWW 1 ARDF or one pass duplex scanning ADF The illustration shows the ARDF Lower the ADF over originals placed on the exposure glass IF you load a stack of originals in the ADF the ADF will automatically feed the originals one by one The ARDF scans both sides of an original one side at a time The one pass duplex scanning ADF scans both sides of an original simultaneously 2 Exposure glass Place originals face down here 3 Ventilation holes Prevent overheating Guide to Names and Functions of Components 4 Main power switch To operate the machine the main power switch must be on If it is off open the cover and turn the switch on 5 Control panel See p 45 Guide to the Names and Functions of the Machine s Control Panel 6 Internal tray 1 Copied printed paper and fax messages are delivered here 7 Front cover Open to access the inside of the machine 8 Paper trays trays 1 2 Load paper here 9 Lower paper trays Load paper here Front and right view CJS005 1
123. ificate PDF with digital signature must be installed For details about how to install a device certificate PDF with digital signature see Security Guide A new device certificate PDF with digital signature must be installed For details about how to install a device certificate PDF with digital signature see Security Guide 193 10 Troubleshooting If Check whether there are any network problems appears the machine is not correctly connected to the network or the settings of the machine are not correct If you do not need to connect to a network you can specify the setting so this message is not displayed and then the Check Status key no longer lights For details about how to do this see Parameter Settings Fax f you reconnect the machine to the network be sure to set Display by configuring the appropriate User Parameter If the paper tray runs out of paper There is no paper Load paper appears on the screen asking you to add paper If there is paper left in the other trays you can receive documents as usual even if the message appears on the screen You can turn this function on or off with Parameter Settings For details about how to do this see Parameter Settings Fax Q When the memory becomes full while using the facsimile function Memory is full Cannot scan The memory is full If you press Exit the machine returns more Transmission will be to standby mode and sta
124. in System Settings are listed correctly e DNS server Server name and IP address for the SMTP Server For details about these settings see Interface Settings or File Transfer Connecting the Machine System Settings Check that the folder for transfer is correctly specitied Check that the computer in which the folder for transfer is specified is correctly operated Check that the LAN cable is correctly connected to the machine For details about network problems contact the administrator of the destinations For details about network problems contact your administrator 181 182 10 Troubleshooting Check whether there are any network problems 14 09 Check whether there are any network problems 14 33 E mail transmission was refused by SMTP authentication POP before SMTP authentication or login authentication of the computer in which the folder for transfer is specified E mail addresses for the machine and the administrator are not registered Check that User Name and Password for the following settings in System Settings are listed correctly e SMTP Authentication POP before SMTP e Fax E mail Account For details about these settings see File Transfer Connecting the Machine System Settings Check that the user ID and password for the computer with the folder for forwarding are correctly specitied Check that the folder for f
125. in power switch is turned on the Power Failure Report is printed to help you check the list of deleted files See Turning Off the Main Power In the Event of Power Failure Troubleshooting 1 Press the Home key on the top left of the control panel and press the Facsimile icon on the Home screen eta E e Xe CJS113 2 Make sure Ready appears on the screen 85 4 Fax 3 Make sure Immed TX is not highlighted Email N Folder V JEN P EN 3 00003 63 000041cs 00005 00006163 M 0 IM N OFF Ui er OFF ERE YORK 0 lip aka ANGELE EEN er Uno er RE 00010263 fonottlcs 1000122 ats p G OF Bed Be Ks KONG Brand 01 Brandt 02 Bel nag J aa X File Status RX File Status _ 4 Place the original into the ADF 5 Make the scan settings such as scan size and resolution Intemet Fax Eme WV A EX T CREE IV EN T E o meen 1 Sided Original Mg 000017 G3 00002 G3 00003 G3 00004 G mA ied B eh ABCD COMPA YOKOHAMA OJ BERLIN OFF LONDON Original Feed Type Ice NY IKE ICE 00007 G3 00008 63x 00010 G3 0001116 KYOTO OFFI BEIJING OF SHANGHAT HONG Ki CE FICE OFFICE OFFICE Eu Select Stored File B TX File Status RX File S1 6 Configure the transmission settings such as TX Mode as necessary 7 Specify a destination You can enter the destination s number or
126. inal was misaligned The main power switch of the previously used scanner is not set to On The machine is not connected to the network correctly Place the original correctly Specify the scan size e When placing an original directly on the exposure glass the lifting lowering action of the ADF triggers the automatic original size detection process Lift the ADF by 30 degrees or more Check whether the main power switch of the scanner used for the previous scan is turned on Check that the previously used scanner is connected to the network correctly Cancel the personal firewall of the client computer For details about firewall see Windows Help Use an application such as telnet to make sure SNMPv1 or SNMPVv2 is set as the machine s protocol For details about how to check this see Remote Maintenance Using telnet Connecting the Machine System Settings Select the scanner used for the previous scan The maximum number of The maximum number of scanning Cannot specify any more scanning area registerable scan areas has areas that can be stored is 100 Delete been exceeded unneeded scanning areas 224 Clear Misfeed s ADF Communication error has occurred on the network Error has occurred in the scanner driver Error has occurred in the scanner Fatal error has occurred in the scanner Insufficient memory Close all other applicat
127. ings of Various Scan Settings Scan Delete unneeded stored files For details about how to delete stored files see Deleting a Stored File Scan Because there is notenough Specify whether to use the data or not free hard disk space in the machine for storing in the Document Server only some of the pages could be scanned The scan could not be Select whether or not to save the completed because there scanned document to the memory was insufficient hard disk device memory at the time of saving to the memory device 219 10 Troubleshooting Message Causes Solutions Memory is full Scanning Because there is not enough Specify whether to use the data or not 216 has been cancelled Press Send to send the scanned data or press Cancel to delete Memory storage device not detected Insert the device No paper Load paper of one of the following sizes Original s is being scanned for a different function Output buffer is full Sending the data has been cancelled Please try again later SMTP authentication E mail address and Administrator E mail address mismatch free hard disk space in the machine for delivering or sending by e mail while storing in the Document Server only some of the pages could be scanned There is no memory device inserted No paper is set in the specified paper tray A function of the machine other than the Sc
128. inisher 583070 Specifications for Booklet Finisher SR3100 Specifications for Finisher SR3090 Specifications for Finisher SR3 120 or Specifications for Booklet Finisher 583 1 10 Maintenance and Specifications IF you press the Start key the copy will start using the selected paper Clean them See Maintaining Your Machine Maintenance and Specifications Select a proper paper size For details about paper see Duplex Copying Copy Document Server e f you want to store the scanned pages as a file in the Document Server press Yes e f you do not want to store scanned pages press No Scanned data is deleted For details about how to check the number of copies available per user see Security Guide 175 176 10 Troubleshooting File being stored exceeded max number of pages per file Copying will be stopped Magazine or Booklet mode is not available due to mixed image mode Magazine or Booklet mode is not available due to mixed colour modes Magazine or Booklet mode is not available due to mixed colour modes Maximum number of sets is n A figure is placed at n The scanned originals have too many pages fo store as one document You selected the Magazine or Booklet function for originals scanned using different functions such as copy and printer You selected the Magazine or Booklet function for originals stored
129. insert an SD card or a USB flash memory A7 2 Getting Started How to Use the Home Screen The icons of each function are displayed on the Home screen You can add shortcuts to frequently used programs or Web pages to the Home screen The icons of added shortcuts appear on the Home screen The programs or Web pages can be recalled easily by pressing the shortcut icons To display the Home screen press the Home key 1 2 3 4 5 Q Copier Facsimile Scanner Printer Q 1 2 6 Document Browser Eco copy Server 9 8 7 CJS052 l Copier 9 Press to make copies For details about how to use the copy function see Copy Document Server 2 Facsimile amp Press to send or receive faxes For details about how to use the fax function see Fax 3 Scanner amp Press to scan originals and save images as files For details about how to use the scanner function see Scan 4 Printer amp Press to make settings for using the machine as a printer For details about how to make settings for the printer function see Print 5 Home screen image You can display an image on the Home screen such as a corporate logo To change the image see Displaying the Image on the Home Screen Convenient Functions 6 A V Press to switch pages when the icons are not displayed on one page 48 How to Use the Home Screen 7 Shortcut icon You can add shortcuts to programs or Web pages
130. ions then restart scanning When Messages Are Displayed on Your Computer Screen A paper misfeed has occurred inside the ADF A communication error has occurred on the network error has occurred in the driver The application specified scan conditions have exceeded the setting range of the machine An unrecoverable error has occurred on the machine Memory is insufficient Remove jammed originals and then insert them again For details about jammed paper see Removing Jammed Paper Troubleshooting When a misfeed occurs replace the jammed originals Check whether the originals are suitable to be scanned by the machine Check whether the client computer can use the TCP IP protocol Check whether the network cable is connected correctly to the client computer Check whether the Ethernet board of the client computer is recognized correctly by Windows Check whether the client computer can use the TCP IP protocol Check whether the scanning settings made with the application exceed the setting range of the machine An unrecoverable error has occurred in the machine Contact your service representative Close all the unnecessary applications running on the client compulter Uninstall the TWAIN driver and then reinstall it after restarting the computer 225 10 Troubleshooting Insufficient memory Reduce Scanner memory is Reset the scan size A
131. ironment copying or printing on envelopes may wrinkle them even if they are recommended Certain types of envelopes might come out creased dirtied or misprinted If you are printing a solid color on an envelope lines may appear where the overlapped edges of the envelope make it thicker 158 Adding Toner Adding Toner This section explains precautions when adding toner how to send faxes or scanned documents when the toner has run out and how to dispose of used toner ANWARNING Do not incinerate toner new or used or toner containers Doing so risks burns Toner will ignite on contact with naked flame A WARNING Do not store toner new or used or toner containers anywhere near naked flames Doing so risks fire and burns Toner will ignite on contact with naked flame A WARNING Do not use the cleaner to suck spilled toner including used toner Sucked toner may cause firing or explosion due to electrical contact flickering inside the cleaner However it is possible to use the cleaner designed for dust explosion proof purpose If toner is spilled over the floor sweep up spilled toner slowly and clean remainder with wet cloth A CAUTION Do not crush or squeeze toner containers Doing so can cause toner spillage possibly resulting in dirtying of skin clothing and floor and accidental ingestion CAUTION Store toner new used toner containers and components that
132. irst tray in use runs out of paper This function is called Auto Tray Switching However if the paper type of one tray is recycled or special paper the settings of the other trays must be the same for the Auto Tray Switching function to work This saves interrupting a copy run to replenish paper when making a large number of copies You can set the paper type of the paper trays under Paper Type Tray 1 Paper Type Tray 4 Paper Type Bypass Tray and Paper Type LCT See System Settings Connecting the Machine System Settings For the setting procedure of the Auto Tray Switching function see Copier Document Server Features Copy Document Server e When loading label paper We recommend that you use specified label paper tis recommended to place one sheet at a time Press Bypass and the A key and then select Thick Paper 1 Thick Paper 2 Thick Paper 3 or Thick Paper 4 for Paper Type When loading OHP transparencies When copying onto OHP transparencies see Copying onto OHP Transparencies Copy Document Server NS When printing on OHP transparencies from the computer see p 138 Setting thick paper thin paper or OHP transparencies using the control panel Fan OHP transparencies thoroughly whenever you use them This prevents OHP transparencies from sticking together and from feeding incorrectly Remove copied or printed sheets one by one The copy print speed may be slow
133. is section gives you various details about and recommendations concerning envelopes Do not use window envelopes Fan the envelopes before loading them to separate them and prevent the glue on them from causing them to stick together If fanning does not prevent them sticking together load them one by one Note that some types of envelopes cannot be used with this machine Misfeeds might occur depending on the length and shape of the flaps Only envelopes that are at least 148 mm 5 9 inches wide and whose flaps are open can be loaded in the D orientation When loading envelopes in the orientation load them with flaps fully open Otherwise they might not feed into the machine Before loading envelopes press down on them to remove any air from inside flatten out all four edges If they are bent or curled flatten their leading edges the edge going into the machine by running a pencil or ruler across them In copier mode The way to load envelopes varies depending on the orientation of the envelopes When copying onto envelopes load them according to the applicable orientation shown below How to load envelopes Side opening envelopes D Flaps open Flaps open Flaps open Bottom side of Bottom side of Bottom side of envelopes toward envelopes toward envelopes toward the left of the the right of the the left of the machine machine machine Side to be Side to be printed Side to be printed scanned
134. ity tray LCT Holds up to 1 200 sheets of paper 4 Lower paper trays Consists of two paper trays Holds up to 1 100 sheets of paper Each paper tray holds 550 sheets 5 Internal tray 2 If you select this as the output tray copied printed paper or fax messages are delivered here face down 4 42 2 Getting Started Bridge unit Relays paper to the finisher Internal shift tray Sorts and stacks multiple sheets of paper External tray If you select this as the output tray copied printed paper and fax messages are delivered here face down Finisher SR3120 Sorts stacks staples and punches multiple sheets of paper Consists of the following paper trays Finisher upper tray e Finisher shift tray Booklet Finisher SR3110 Sorts stacks staples and punches multiple sheets of paper The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets Consists of the following paper trays e Finisher upper tray Finisher shift tray e Finisher booklet tray Finisher SR3090 Sorts stacks and staples multiple sheets of paper Consists of the following paper trays Finisher upper tray e Finisher shift tray Guide to Functions of the Machine s Options External options for types 3 and 4 models equipped with the one pass duplex scanning ADF Region mainly North America 12 9 cmm 8 11 T 6 S B UJ UU 7 mi 5 4 3 1 Hands
135. l Delete unneeded files stored in the machine Alternatively reduce the data size of the Sample Print Locked Print Hold Print or Stored Print file Delete unneeded forms or fonts registered in the machine Delete unneeded files stored in the machine Alternatively reduce the data size of the Temporary Print file and or the Stored Print file n Printer Features under Host Interface select I O Buffer and then set the maximum buffer size to a larger value Reduce the number of files being sent to the machine For details about user authentication see Security Guide 205 206 10 Troubleshooting Insufficient Memory Memory Retrieval Error No response from the server Authentication has failed Output tray has been changed A memory allocation error occurred A memory allocation error occurred A timeout occurred while connecting to the server for LDAP authentication or Windows Authentication The output tray was changed because the paper size of the specified output tray is limited PCL 6 Select a lower resolution on the printer driver For details about how to change the resolution setting see the printer driver Help On the printer driver s Detailed Settings tab click Print Quality in the Menu and then select Raster in the Vector Raster list In some cases it will take a long time to complete a print job PostScript 3
136. ls about how to use the function see Fax via Computer Fax S You Can Send and Receive Faxes Using the Internet You Can Send and Receive Faxes Using the Internet CJQ606 E mail Transmission and Reception This machine converts scanned document images to e mail format and transmits and receives this data over the Internet send a document specify an e mail address instead of dialing the destination telephone number Internet Fax and e mail transmission This machine can receive e mail messages via Internet Fax or from computers Internet Fax Reception and Mail to Print Internet Fax compatible machines and computers that have e mail addresses can receive e mail messages via Internet Fax IP Fax The IP Fax function sends or receives documents between two facsimiles directly via a TCP IP network e To send a document specify an IP address or host name instead of a fax number IP Fax Transmission This machine can receive documents sent via Internet Fax IP Fax Reception Using a VolP gateway this machine can send to G3 facsimiles connected to the public switched telephone network PSTN Reference For details about settings see Network Settings Requirements Connecting the Machine System Settings 19 1 What You Can Do with This Machine For details about how to transmit and receive documents over the Internet see Transmission and Reception Fax Q 2
137. m from being copied CJQ613 Using the printer driver you can embed a pattern in the printed document If the document is copied on a machine with the Copy Data Security unit protected pages are grayed out in the copy preventing confidential information from being copied Protected fax messages are grayed out before being transmitted or stored If a document protected by unauthorized copy guard is copied on a machine that is equipped with the Copy Data Security unit the machine beeps to notify users that unauthorized copying is being attempted If the document is copied on a machine without the Copy Data Security Unit the hidden text becomes conspicuous in the copy showing that the copy is unauthorized Using the printer driver you can embed text in the printed document for unauthorized copy prevention If the document is copied scanned or stored in a Document Server by a copier or multifunction printer the embedded text appears conspicuous in the copy discouraging such unauthorized copying Reference For details see the printer driver Help Print and Security Guide 25 1 What You Can Do with This Machine 26 2 Getting Started This chapter describes how to start using this machine Guide to Names and Functions of Components Guide to Components of Types 1 and 2 Do not obstruct the ventilation holes by placing objects near them or leaning things against them If the machine over
138. mbine 1 Sided 4 Originals Combine 2 Sides Copies four 1 sided originals to one sheet with two pages per side 1 Sided 8 Originals Combine 2 Sides Copies eight 1 sided originals to one sheet with four pages per side 1 Sided 16 Originals Combine 2 Sides Copies 16 1 sided originals to one sheet with eight pages per side 2 Sided 4 Pages Combine 2 Sides Copies two 2 sided originals to one sheet with two pages per side 2 Sided 8 Pages Combine 2 Sides Copies four 2 sided originals to one sheet with four pages per side 2 Sided 16 Pages Combine 2 Sides Copies eight 2 sided originals to one sheet with eight pages per side 1 Press Dup Combine Series 212 5 B 4 ew 4 A4 pver Slip Sheet Edit Colour Dup Combine Series Reduce Enlarge 2 Press Combine 74 Combined Copying 3 Select 1 Sided or 2 Sided for Original Select original and copy type and or orientation Original Copy Ug T Spread Dplx 7 Finishini Cover Slip Sheet Edit Colour Press Combine 2 Sides 5 Press Orientation Select Top to Top or Top to Bottom for Original and or Copy and then press OK Select the number of originals to combine 8 Press OK 9 Select the paper size Place the originals and then press the Start key 75 3 Copying onto Custom Size Paper from the Bypass Paper that has a
139. ment Server is not available to use Cannot store Duplex has been cancelled Error has occurred Exceeded max capacity of Document Server Cannot store Exceeded max number of files of Document Server Cannot store Exceeded max number of files to print for temporary stored jobs You cannot use the Document Server function Duplex printing was canceled syntax error etc occurred The hard disk became full after a file was stored The maximum file capacity of the Document Server was exceeded While printing a Sample Print Locked Print Hold Print or Stored Print file the maximum file capacity was exceeded When Messages Are Displayed on the Control Panel For details about using Document Server function contact your administrator For details about how to set permissions see Security Guide Select the proper paper size for the duplex function For details about paper see Specifications for the Main Unit Maintenance and Specifications Change the setting for Apply Duplex in System Settings to enable duplex printing for the paper tray For details about setting the Apply Duplex see Tray Paper Settings Connecting the Machine System Settings Check that the PDF file is valid Delete some of the files stored in the Document Server or reduce the size that you want to send Delete some of the files stored in the Document Server
140. message will not be displayed The machine will make copies of the scanned originals first and then automatically proceed to scan and to copy the remaining originals In this case the resulting sorted pages will not be sequential For details about Memory Full Auto Scan Restart see Input Output Copy Document Server Messages Displayed When Using the Facsimile Function This section describes the machine s main messages If other messages appear follow their instructions When Messages Are Displayed on the Control Panel Settings that can be confirmed in System Settings or Facsimile Features on the control panel can also be confirmed from Web Image Monitor For details about how to confirm the settings from Web Image Monitor see Web Image Monitor Help Cannot detect original size Select scan size Cannot find the specified path Please check the settings Check whether there are any network problems 13 10 Check whether there are any network problems HESS The machine failed to detect the size of the original The name of the computer or folder entered as the destination is wrong The alias telephone number you entered is already registered on the gatekeeper by another device Cannot access gatekeeper On the control panel under Scan Size specify the scan area in Scan Settings and then resend the document For details about settings scan size see Scan Settings
141. mission To cancel another file repeat steps 3 through 4 5 Press OK 6 Press Exit After pressing Check Stop Transmission File under TX RX Status Print in step 1 press Exit twice 99 A Fax Sending at a Specific Time Send Later Using this function you can instruct the machine to delay transmission of your fax document until a specified later time This allows you to take advantage of off peak telephone charges without having to be by the machine at the time Use Memory Transmission for this function Immediate Transmission is not possible f the machine is switched off for about one hour all fax documents stored in memory are lost If documents are lost for this reason a Power Failure Report is automatically printed when the main 4 power switch is turned on Use this report to check the list of lost documents See Turning Off the Main Power In the Event of Power Failure Troubleshooting 1 Press TX Mode Prg Dest ens Select TTE Adv Featu bu Immed 3 t000041cs 000051Gs 000062 0 XM N OFF Ub er OFF EXE YORK 0 Em ANGELE 2 Lina er EXE CE ene c3 foo0111cs 27 88 G OF BUD Be Kie KONG Brandi 01 Brandt 02 SMOR fo Ks CE m X File Status RX File Status _ 2 Press Send Later 3 Enter the time and then press A mainly Europe and Ente
142. n certificate see Security Guide Transmission cannot be performed because the certificate used for the S MIME signature is not currently valid The program contains a destination s with a certificate that is not currently valid The destination s cannot be recalled The specified destination for E mail TX Result which is registered to the program has a certificate that is not currently valid The destination cannot be recalled The specified destinations for E mail TX Result which is registered to the program contains a destination s that has a certificate that is not currently valid The destination s cannot be recalled Transmission cannot be performed because the certificate for encryption is not currently valid XXX cannot be YYY because the device certificate used for the S MIME signature is not currently valid XXX and YYY indicate the user action The device certificate S MIME has expired The user certificate destination certificate has expired The user certificate destination certificate has expired The user certificate destination certificate has expired The user certificate destination certificate has expired The device certificate S MIME has expired When Messages Are Displayed on the Control Panel Message Causes Solutions new device certificate S MIME must be installed For details about how to
143. n describes likely causes of and possible solutions for the error messages that are printed on the error logs or reports 84 Error There is no work area Decrease the number of files sent to the available for image machine processing 85 Error The specified graphics Check that the data is valid library is unavailable 86 Error Parameters of the control Check the print settings code are invalid O Te Eror Printing was canceled by Check that the data is valid the auto job cancel function due to a command error 92 Error Printing was canceled Perform the print operation again if because Job Reset orthe necessary Stop key was selected on the machine s control panel 200 98 Error Address Book is currently in use by another function Authentication has failed An error occurred while processing an Unauthorized Copy Prevention job The job was cancelled An error occurred while processing an Unauthorized Copy Prevention job The job was cancelled An error occurred while processing an Unauthorized Copy Prevention job The job was cancelled Auto registration of user information has failed Cannot store data of this size The machine could not access Hard disk correctly The machine currently cannot perform authentication because the Address Book is being used by another function You tried to store a file in the Document Server when the Unauthorized Cop
144. n is Displayed Getting Started For details about the correct login user name and login password see Security Guide For details about authentication see Security Guide For details about how to set permissions see Security Guide 169 10 Troubleshooting An error message remains When a misfeed Remove misfed paper and then open even if misfed paper is message appears it and close the cover For details about removed remains until you open removing jammed paper see and close the cover as Removing Jammed Paper required Troubleshooting QJ Paper is still jammed in the tray Original images are printed You may have loaded the Load paper into the paper tray or tray on the reverse side of the paper incorrectly 3 LCT with the print side up Load paper paper into the Large capacity tray LCT or bypass tray with the print side down Misfeeds occur frequently The tray s side or end fences Remove misfed paper For details may not be set properly about removing jammed paper see Removing Jammed Paper Troubleshooting Check that the side or end fences are set properly Also check that the side fences are locked For details about setting the side and end fences see Changing the Paper Size Paper Specifications and Adding Paper Misfeeds occur frequently Paper of undetectable size Remove misfed paper For details has been loaded about removing jammed paper s
145. ncies and specify their size When you load OHP transparencies check the front and back of the sheets and place them correctly When printing onto OHP transparencies remove printed sheets one by one Loading Paper into the Bypass Tray 1 Press the User Tools Counter key Press Tray Paper Settings Press Y Next Press Paper Type Bypass Tray HE de po M9 Select the proper items according to the paper type you want to set Press Transparency on the Paper Type area when loading transparencies Toload thin or thick paper press Do not Display on the Paper Type area and then select the appropriate paper thickness in the Paper Thickness area Paper Type Bypass Tray Paper Type Paper Thickness donot Display Recycled Paper Colour Paper Thin Paper 52 59g m2 TT TEN Cardstock OHP Transparency Sane Thick Paper 2 Special Paper 1 Special Paper 2 Special Paper 3 170 2209 m2 Envelope Coated Paper Coated Paper Gloss b Apply Duplex Apply Auto Paper Sq 6 Press OK 7 Press the User Tools Counter key We recommend that you use specified transparencies For details about paper thickness see System Settings Connecting the Machine System Settings 139 9 Loading Paper into the Small Size Paper Tray Checkthe paper edges are aligned at the right side f a paper tray is
146. nd multiple A3 or 11 X 17 sheets begin to curl as they are output If sheets are curled when they are output raise the guide on internal tray 2 For details about raising the guide see When Printouts on the Internal Tray 2 Are Curled Getting Stated Change the setting for Apply Duplex in System Settings to enable duplex printing for the paper tray For details about setting the Apply Duplex see Tray Paper Settings Connecting the Machine System Settings In Tray Paper Settings select a paper type that can be used for duplex printing For details about the paper types that can be used see Duplex Copying Copy Document Server e 171 10 Troubleshooting Following output tray is full Remove paper appears Turn main Power Switch off appears Shutting down Please wait Main power will be turned off automatically Maximum waiting time 2 minute s appears An error has occurred when the Address Book is changed from the display panel or Web Image Monitor Cannot use Web Image Monitor to print documents stored in Document Server The output tray is full The machine does not shut down normally when the main power switch is turned off and then immediately turned on The shut down procedure has begun because the main power switch was turned off while the machine was in standby mode or performing an operation The Address Book cannot be changed while dele
147. nded 58 2 Getting Started Turning On Off the Power The main power switch is on the left side of the machine Turning off this switch makes the main power indicator on the right side of the control panel go off When this is done machine power is off When the fax unit is installed fax files in memory may be lost if you turn this switch off Use this switch only when necessary Turning On the Main Power Do notturn off the main power switch immediately after turning it on Doing so may result in damage to the hard disk or memory leading to malfunctions 1 Make sure the power cord is firmly plugged into the wall outlet 2 Open the main power switch cover and turn on the main power switch The main power indicator goes on CJS041 Turning Off the Main Power A CAUTION When disconnecting the power cord from the wall outlet always pull the plug not the cord Pulling the cord can damage the power cord Use of damaged power cords could result in fire or electric shock e After turning the machine s power off wait at least a few seconds before turning it back on If the message Turn main Power Switch off appears turn the machine s power off and wait until the main power switch indicator turns off After the main power switch indicator is turned off wait 10 Turning On Off the Power seconds or more before and then turn it on again Never turn the power back on immediately after
148. nly Europe and Asia i B l Ls 2 10 CJS009 1 Scanner accessibility unit This unit lets you operate the machine or scan documents from the side instead of using the control panel on the machine 2 Small size paper tray Holds small size sheets of paper or envelopes To use the small size paper tray install it in trays 2 4 For details about how to install the small size paper tray see Installing the Small Size Paper Tray Getting Started 3 Tray 3 LCT Holds up to 2 000 sheets of paper 4 Large capacity tray LCT Holds up to 1 200 sheets of paper 37 38 2 Getting Started lower paper trays Consists of two paper trays Holds up to 1 100 sheets of paper Each paper tray holds 550 sheets Internal tray 2 If you select this as the output tray copied printed paper or fax messages are delivered here face down Bridge unit Relays paper to the finisher Internal shift tray Sorts and stacks multiple sheets of paper External tray If you select this as the output tray copied printed paper and fax messages are delivered here face down Finisher SR3120 Sorts stacks staples and punches multiple sheets of paper Consists of the following paper trays Finisher upper tray e Finisher shift tray Booklet Finisher SR3110 Sorts stacks staples and punches multiple sheets of paper The saddle stitch function can staple multiple sheets of paper in the ce
149. nter and fold them into booklets Consists of the following paper trays Finisher upper tray e Finisher shift tray e Finisher booklet tray Finisher SR3090 Sorts stacks and staples multiple sheets of paper Consists of the following paper trays Finisher upper tray e Finisher shift tray Guide to Functions the Machine s Options External options for types 3 and 4 models equipped with the ARDF Region B mainly North America B 11 CJS010 1 Scanner accessibility unit This unit lets you operate the machine or scan documents from the side instead of using the control panel on the machine 2 Handset Used as a receiver when a fax unit is installed Allows you to use the On Hook Dial and Manual Dial functions It also allows you to use the machine as a telephone 3 Small size paper tray Holds small size sheets of paper or envelopes To use the small size paper tray install it in trays 2 4 For details about how to install the small size paper tray see Installing the Small Size Paper Tray Getting Started 4 Tray 3 LCT Holds up to 2 000 sheets of paper 39 40 2 Getting Started Large capacity tray LCT Holds up to 1 200 sheets of paper Lower paper trays Consists of two paper trays Holds up to 1 100 sheets of paper Each paper tray holds 550 sheets Internal tray 2 If you select this as the output tray copied printed paper or fax messages
150. oftware is no longer available for sale Reference See Scan Connecting the Machine System Settings 22 You Can Prevent Information Leakage Security Functions You Can Prevent Information Leakage Security Functions CJQ608 You can protect documents from unauthorized access and stop them from being copied without permission e You can control the use of the machine as well as prevent machine settings from being changed without authorization By setting passwords you can prevent unauthorized access via the network You can erase or encrypt the data on the hard disk to prevent the information from leaking out You can limit the volume of the usage of the machine for each user Reference See Security Guide 23 24 1 What You Can Do with This Machine You Can Monitor and Set the Machine Using a Computer Using Web Image Monitor you can check the machine s status and change the settings CJQ609 You can check which tray is running out of paper register information in the Address Book specify the network settings configure and change the system settings manage jobs print the job history and configure the authentication settings Reference e See Connecting the Machine System Settings or Web Image Monitor Help You Can Prevent an Unauthorized Copy You Can Prevent an Unauthorized Copy You can print embedded pattern on paper to prevent the
151. olds 550 sheets Internal tray 2 If you select this as the output tray copied printed paper or fax messages are delivered here face down Bridge unit Relays paper to the finisher Internal shift tray Sorts and stacks multiple sheets of paper External tray If you select this as the output tray copied printed paper and fax messages are delivered here face down Booklet Finisher SR3100 Sorts stacks staples and punches multiple sheets of paper The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets Consists of the following paper trays e Finisher upper tray e Finisher shift tray e Finisher booklet tray Finisher SR3090 Sorts stacks and staples multiple sheets of paper Consists of the following paper trays Finisher upper tray e Finisher shift tray Finisher SR3070 Sorts stacks and staples multiple sheets of paper Guide to Functions of the Machine s Options External options for types 1 and 2 Region B mainly North America 1 Handset Used as a receiver when a fax unit is installed Allows you to use the On Hook Dial and Manual Dial functions It also allows you to use the machine as a telephone 2 Small size paper tray Holds small size sheets of paper or envelopes To use the small size paper tray install it in trays 2 4 For details about how to install the small size paper tray see Installing the Small Size Paper Tray Getting
152. om the network using Web Image Monitor A size of paper for which Rotate Sort is not available is selected The number of sheets per set is over the staple capacity Cancel the job that is being processed For example press Exit and then press the Home key Next press the Document Server icon on the Home screen and then press the Stop key When the message The Stop key has been pressed scanning and also other print jobs that were being processed and which could be stopped have been suspended To continue scanning and printing press Continue to cancel scanning press Cancel Scanning To delete other suspended jobs press Job List appears press Cancel Scanning Wait until the message disappears Do not switch off the power while this message is displayed Depending on the number of destinations to be updated there may be some delay before you can resume operation Operations are not possible while this message is displayed Select a proper paper size For details about paper see Sort Copy Document Server Check the stapler capacity For details about the stapler capacity see Specifications for Finisher 583070 Specifications for Booklet Finisher SR3100 Specifications for Finisher SR3090 Specifications for Finisher SR3 120 or Specifications for Booklet Finisher 583 1 10 Specifications 177 178 10 Troubleshooting The sele
153. oring Data in the Document Server and Document Server Copy Document For details about the Document Server printer mode see Saving and Printing Using the Document Server Prin For details about the Document Server in fax mode see Storing a Document Fax For details about the Document Server in scanner mode see Saving and Storing the Scanned Documents Scan You Can Send and Receive Faxes without Paper You Can Send and Receive Faxes without Paper Reception You can store and save received fax documents as electronic formats in the machine s hard disk without printing them CJQ604 You can use Web Image Monitor to check print delete retrieve or download documents using your computer Storing received documents Reference See Confirming Printing Deleting Received and Stored Documents Fax QJ Transmission You can send a fax from your computer over the network Ethernet or wireless LAN to this machine which then forwards the fax via its telephone connection LAN Fax IP 1 What You Can Do with This Machine CJQ605 To send a fax print from the Windows application you are working with select LAN Fax as the printer and then specify the destination You can also check the sent image data Reference For details about the machine s settings see Network Settings Requirements Connecting the Machine System Settings For detai
154. orwarding is correctly specified Confirm that the computer with the folder for forwarding is properly working For details about network problems contact your administrator Check that the correct E mail Address is listed in Fax E mail Account of System Settings For details about Fax E mail Account see File Transfer Connecting the Machine System Settings For details about network problems contact your administrator When Messages Are Displayed on the Control Panel Check whether there are No POP3 IMAPA server Check that the correct Server any network problems address is registered Name or Server Address is listed 15 01 in POP3 IMAPA Settings of System Settings For details about POP3 IMAPA Settings see File Transfer Connecting the Machine System Settings For details about network problems contact your administrator Check whether there are Cannot log in to the POP3 Check that the correct User Name any network problems IMAPA server and Password are listed in Fax E 15 02 mail Account of System Settings For details about Fax E mail Account see File Transfer Connecting the Machine System Settings For details about network problems contact your administrator Check whether there are No machine e mail address Check that the correct machine e any network problems is programmed mail address is specified in 15 03 System Settings Fo
155. osoft Corporation in the United States and or other countries PictBridge is a trademark The SD and SD logo are trademarks of SD 3C LLC The proper names of the Windows operating systems are as follows The product names of Windows XP are as follows Microsoft Windows XP Professional Microsoft Windows XP Home Edition Microsoft Windows XP Media Center Edition Microsoft Windows XP Tablet PC Edition The product names of Windows Vista are as follows Microsoft Windows Vista Ultimate Microsoft Windows Vista Business Microsoft Windows Vista Home Premium Microsoft Windows Vista Home Basic Microsoft Windows Vista Enterprise The product names of Windows 7 are as follows Microsoft Windows 7 Home Premium Microsoft Windows 7 Professional Microsoft Windows 7 Ultimate Microsoft Windows 7 Enterprise The product names of Windows Server 2003 are as follows Microsoft Windows Server 2003 Standard Edition Microsoft Windows Server 2003 Enterprise Edition The product names of Windows Server 2003 R2 are as follows 229 11 Appendix Microsoft Windows Server 2003 R2 Standard Edition Microsoft Windows Server 2003 R2 Enterprise Edition The product names of Windows Server 2008 are as follows Microsoft Windows Server 2008 Standard Microsoft Windows Server 2008 Enterprise The product names of Windows Server 2008 R2 are as follows Microsoft Windows Server 2008 R2 Standard Microsof
156. p the same orientation but place the original facing downwards 8 3 When the paper that is loaded is the same size and orientation as the original the relationship between the orientation in which you place the original and the punch hole positions is as follows You can confirm the punch hole positions that can be selected on the screen that appears when Finishing is pressed 2 hole left 2 hole top 3 hole left 3 hole top 4 hole left 4 hole top Lu Ec gs RI 3 1 The above table shows punch hole positioning Punched sheets might not be delivered in the orientation shown in this table 2 You cannot punch holes in this position when copying onto JIS 8 x 13 or larger or 5 5 x 81 2 3 Ifyou want to punch holes in this position select unreadable orientation in Original Orientation and then select the punch hole position 82 Finishing 1 Press Finishing ul Bypass 1 sided 2 sided TtoT 2 sided 2 sided 1 sided Comb 2 oria 1 sided Comb 4 oria Rotate Sort Stack DAPA fes Cd Punch 2 Holes Punch 4 Holes 3 Press OK 4 Enter the number of copy sets with the number keys 5 Place the originals and then press the Start key 83 84 3 Storing Data the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine Thus you can print them later applying n
157. panels e Indicates instructions stored in a file on a provided CD ROM Region mainly Europe and Region B mainly North America Differences in the functions of Region A and Region B models are indicated by two symbols Read the information indicated by the symbol that corresponds to the region of the model you are using For details about which symbol corresponds to the model you are using see p 7 Model Specific Information Model Specific Information This section explains how you can identify the region your machine belongs to There is a label on the rear of the machine located in the position shown below The label contains details that identify the region your machine belongs to Read the label CJS021 The following information is region specific Read the information under the symbol that corresponds to the region of your machine Region mainly Europe and IF the label contains the following your machine is a region A model e CODE XXXX 27 29 67 69 e 220 240 V Region B mainly North America IF the label contains the following your machine is a region B model e CODE XXXX 17 51 57 120 127V Dimensions in this manual are given in two units of measure metric and inch If your machine is a Region A model refer to the metric units If your machine is a Region B model refer to the inch units Names of Major Features In this manual major features of
158. path For example if the IP address of the destination computer is 192 168 0 191 and the folder name is Share the path will be NN192 168 0 19 1 NShare 3 Press OK If the format of the entered path is not correct a message appears Press Exit and then enter the path again Locating the SMB folder using Browse Network 1 Press Browse Network The client computers sharing the same network as the machine appear Network display only lists client computers you are authorized to access 2 Select the group that contains the destination computer 3 Select the computer name of the destination computer Shared folders under it appear 114 4 9 Basic Procedure When Using Scan to Folder Browse Network gis AD 8 002 WORKGROUP You can press Up Level switch between levels Select the folder you want to register Press OK Deleting an SMB Registered Folder pe Press the User Tools Counter key Press Address Book Mangmnt Check that Program Change is selected Select the name whose folder you want to delete Press the name key or enter the registered number using the number keys You can search by the registered name user code fax number folder name e mail address or Fax destination Press Folder Press the protocol which is not currently selected A confirmation message appears Press Yes Press OK Press Exit Press
159. pears when paper runs out For details about loading paper see Loading Paper Paper Specifications and Adding Paper Appears when toner runs out For details about adding toner see Adding Toner Maintenance and Specifications Appears when staples run out For details about adding staples see Adding Staples Maintenance and Specifications Appears when the waste toner bottle is full Contact your sales or service representative Appears when the hole punch receptacle is full For details about removing punch waste see Removing Punch Waste Troubleshooting Appears when the machine is malfunctioning or requires maintenance Appears when one or more covers of the machine are open 163 10 Troubleshooting When an Indicator for the Check Status Key Is Lit IF an indicator for the Check Status key lights up press the Check Status key to display the Check Status screen Check the status of each function in the Check Status screen Check Status screen 1 Check Stat is Current Job Job History Maintnc Enauiry Mach Info Machine Status Normal Copier Ready Check Facsimile Ready Check 4 Printer Ready Check Scanner Ready Check Document Server Ready Check 1 2 Y Next 2 3 CJHO01 1 Mach Applic Stat tab Indicates the status of the machine and each function 2 Status icons Each icon that can be display
160. pecify Combine 1 Side in Dup Combine Series Select Full Colour Text Photo in Scan Settings In Send File Name select PDF under File Type and enter the business details such as London branch daily report under File Name Select Full Colour Text Photo in Scan Settings and High Compression PDF in Send File Type Name Select PDF A in Send File Type Name Select Mixed Original Sizes in Scan Settings and specify a paper size in the initial display In Send File Type specify PDF High Compression PDF or PDF A in File Type and also specify Digital Signature Specify Divide in Original Feed Type You can stamp the name of your company on copies of working or architectural drawings Your company name needs to be pre registered in the machine You can copy up to eight pages onto one side of a sheet so that you can you fo save paper You can scan documents efficiently You can compress the data size of scanned documents so that you can send and store them You can easily digitize documents to PDF A file format which is suitable for long term storage You can skip this procedure to unify the size when reprinting scanned data You can add a digital signature to an important document such as a contract so that any data tampering can be detected You can scan a multiple page original as one file by splitting it
161. per edges or slipped positions while performing staple or stack printing When using curled paper take the stiffness out of the paper with your hands to straighten out the curl or load the paper up side down Also lay paper on a flat surface to prevent paper from curling and do not lean it against the wall 173 10 Troubleshooting When Messages Are Displayed on the Control Panel Messages Displayed When Using the Copy Document Server Function This section describes the machine s main messages If other messages appear follow their instructions e f you cannot make copies as you want because of the paper type paper size or paper capacity problems use recommended paper For details about recommended paper see p 146 Recommended Paper Sizes and Types For messages that are not listed here see p 167 When You Have Problems Operating the Machine Cannot detect original The original placed on the Place the original on the size exposure glass is a non exposure glass again Face the standard size original down IF the machine cannot detect the size of the original specify the size manually do not use Auto Paper Select mode or the Auto Reduce Enlarge function For details about specifying the settings see Sizes Detectable with Auto Paper Select Paper Specifications and Adding Paper Cannot detect original Original is not placed or the Place the original correctly size original placed on
162. per size using the control panel 1 Press the User Tools Counter key 2 Press Tray Paper Settings 3 Press Printer Bypass Paper Size 4 Select the paper size Printer Bypass Paper Size Select item then press OK AS Ab B4 JSO B5 150 DL Env DL Eny 12 x180 11x10 Custom Size 5 Press OK 6 Press the User Tools Counter key When loading thick paper thin paper or OHP transparencies specify the paper size and the paper type 137 138 9 Adding Paper and Toner Setting custom size paper using the control panel l Press the User Tools Counter key CJS039 Press Tray Paper Settings 3 Press Printer Bypass Paper Size gt 9m E m um Press Custom Size If a custom size is already set press Change Size Press Vertical enter the size of the paper using the number keys and then press Press Horizontal enter the size of the paper using the number keys and then press Press OK twice Press the User Tools Counter key When loading thick paper thin paper or OHP transparencies specify the paper size and the paper type Setting thick paper thin paper or OHP transparencies using the control panel Certain types of OHP transparencies for color printing cannot be used For details about types that can be used contact your sales or service representative Use AAD or 81 x 1100 size transpare
163. pushed vigorously when putting it back into place the position of the tray s side fences may slip out of place When loading a low number of sheets be sure not to squeeze the side fences in too tightly If the side fences are squeezed too tightly against the paper the edges may crease thin paper may wrinkle or the paper may be misfed 1 Carefully pull out the paper tray until it stops 2 Square the paper and load it print side up Do not stack paper over the limit mark CJW028 3 Carefully push the paper tray fully in For details about how to install the small size paper tray see Installing the Small Size Paper Tray Getting Started 140 Loading Paper into the Small Size Paper Tray Various sizes of paper can be loaded in the small size paper tray by adjusting the positions of side fences and end fence For details see Changing the Paper Size in the Small Size Paper Tray Paper Specifications and Adding Paper e You can load envelopes into the small size paper tray When loading envelopes place them in the correct orientation For details see p 155 Envelopes 141 142 9 Loading Paper into Tray 3 LCT 2 When paper loaded in the right side of Tray 3 LCT runs out paper on the left is automatically shifted to the right Do not pull out Tray 3 LCT while the tray is moving paper wait until sounds stop coming from the tray For t
164. r details about settings of e mail address see File Transfer Connecting the Machine System Settings For details about network problems contact your administrator 183 10 Troubleshooting Check whether there are Cannot find the DNS server e Check that the following settings any network problems or POP3 IMAPA server in System Settings are listed 15 11 correctly P address of the DNS Server the server name or IP address of the POP3 IMAPA server the port number of the POP3 IMAPA server Reception Protocol For details about these settings see Interface Settings or File Transfer Connecting the Machine System Settings Check that the LAN cable is correctly connected to the machine For details about network problems contact your administrator Check whether there are Cannot log in to the POP3 Check that the following settings any network problems server in System Settings are listed 15 12 correctly the user name and password for Fax E mail Account the user name and password for POP before SMTP authentication For details about these settings see File Transfer Connecting the Machine System Fordetails about network problems contact your administrator 184 Check whether there are any network problems 16 00 Connection with LDAP server has failed Check the server status
165. r the time 24 hour format using the number keys Region B mainly North America Enter the time using the number keys and then select AM When entering numbers smaller than 10 add a zero at the beginning 4 Press OK twice 94 Storing a Document Storing a Document You can store and send a document at the same time You can also just store a document The following information can be set for the stored documents as necessary User Name You can set this function if necessary to know who and what departments stored documents in the machine A user name can be selected from the Address Book or entered manually File Name You can specify a name for a stored document If you do not specify a name scanned documents will be automatically assigned names such as 1 or FAX0002 Password You can set this function so as not to send to unspecified people A four to eight digit number can be specified as a password You can also change the file information after storing files 1 Place the original and then specify the scan settings you require Specify the Original Orientation setting correctly If you do not the top bottom orientation of the original will not be displayed correctly in the preview 2 Press Store File e Store File Status Print Ready Search Dest Set original and specify destination 10 0 03 ve Ler or ux uw
166. rays 2 4 When loading envelopes select Envelope as the paper types using both the User Tools and printer driver and specify the thickness of envelopes For details see Printing on Envelopes Print To print on envelopes that are loaded with their short edges against the machine body rotate the print image by 180 degrees using the printer driver Recommended envelopes For information about recommended envelopes contact your local dealer The size of envelopes that you can load depends on the tray in which you load them For details see p 146 Recommended Paper Sizes and Types Load only one size and type of envelope at a time The Duplex function cannot be used with envelopes To get better output quality it is recommended that you set the right left top and bottom print margin to at least 15 mm 0 6 inches each Output quality on envelopes may be uneven if parts of an envelope have differing thicknesses Print one or two envelopes to check print quality When copying or printing onto envelopes the copy print speed is slower than usual Copied or printed sheets are delivered to the internal tray even if you specified a different tray Flatten out prints if they are creased or curled Check the envelopes are not damp 197 9 High temperature and high humidity conditions can reduce print quality and cause envelopes to become creased Depending on the env
167. rd User 121 6 Scan Press User and then select a user name To specify an unregistered user name press Manual Entry and then enter the name After specifying a user name press OK File Name Press File Name enter a file name and then press OK Password Press Password enter a password and then press OK Re enter the password for confirmation and then press OK 7 Press OK 8 If necessary press Scan Settings to specify scanner settings such as resolution and scan size 9 Press the Start key Checking a Stored File Selected from the List This section explains how to preview a file selected from the list of stored files 1 Press Select Stored File Auto Detect gt f rese Lo e Lo x 1 Sided Original Wg 00007 00003 00004 Susa s ABCD COMPA YOKOHAMA O BERLIN OFF LONDON NY FFICE ICE ICE 00007 00008 00010 00011 CE FICE OFFICE JOFFICE P Select Stored File 2 From the list of stored files select the file you want to check You can select more than one file 3 Press Preview 122 Specifying the File Specifying the File This section explains the procedure for specifying the file type of a file you want to send File types can be specified when sending files by e mail or Scan to Folder sending stored files by e mail or Scan to Folder and saving files on a removable memor
168. re is placed at n Paper size and type are mismatched Select another tray from the following and press Continue To cancel job press Job Reset Paper size and type can also be changed in User Tools The Bluetooth interface unit was connected while the machine was turned on The Bluetooth interface unit was removed while the machine was turned on The printer driver settings are incorrect or the tray does not contain paper of the size selected in the printer driver The printer driver settings are incorrect or the tray does not contain paper of the size or type selected in the printer driver When Messages Are Displayed on the Control Panel Turn off the main power switch and then confirm the Bluetooth interface unit is inserted correctly And then turn on the main power switch again If the message appears again contact your service representative Check that the printer driver settings are correct and then load paper of the size selected in the printer driver into the input tray For details about how to change the paper size see Changing the Paper Size Paper Specifications and Adding Paper Check that the printer driver settings are correct and then load paper of the size selected in the printer driver into the input tray For details about how to change the paper size see Changing the Paper Size Paper Specifications and Adding Paper Select the tray manually to con
169. red esterne seht secs cd beoe teen lesen entres 16 You Can Send and Receive Faxes without Paper sese IZ You Can Send and Receive Faxes Using the Internet 19 You Can Send and Receive Faxes by Using the Machine without Fax Unit Installed 21 You Can Use the Facsimile and the Scanner a Network Environment sess 22 You Can Prevent Information Leakage Security Functions sss 23 You Can Monitor and Set the Machine Using a Computer 24 You Can Prevent an Unavihorized gt 29 2 Getting Started Guide to Names and Functions of Components tnter 27 Guide lo C omponenis of Types T and 27 Guide to Components of Types and 4 sss netten tnter nnns 9U Guide to Functions ofthe Machines ence putetur 33 Guide to Functions of the Machine s External Options 33 Guide to the Names and Functions of the Machine s Control 45 Howto Use the Home ho e CN 48 Adding Icons to the Home SEfGGI 49 Registering Functions in a PrOGQEFORL rrt drerit etant 39 Example of More MIN NONI Tn 58 Turning On the Main 58 Turning Ofthe Main E a 58 When the Authentication Screen is Displayed c cccccssssssesssseseseseeseseseseseses
170. registered e mail addresses appear in both the internet fax address display and E mail address display on the fax function screen and in the address display on the scanner function screen If Internet Fax Destination Only is specified registered e mail addresses only appear in the internet fax display on the fax function screen 13 If you want to use Internet fax specify whether or not to use Send via SMTP Server 14 Press OK 15 Press Exit 16 Press the User Tools Counter key Deleting an E mail Destination 1 Press the User Tools Counter key 119 6 Scan 2 Press Address Book Mangmnt 3 Check that Program Change is selected 4 Select the name whose e mail address you want to delete Press the name key or enter the registered number using the number keys You can search by the registered name user code fax number folder name e mail address or IP Fax destination Press E mail Press Change under E mail Address Press Delete All and then press OK Press OK Press Exit UM e uH Press the User Tools Counter key Entering an E mail Address Manually Press Manual Entry Ready Swtch Set original and specify destination Auto Detect ge e o e p e 1 Sided Original Mg 00001 000021 000031 000041 een ABCD YOROHAMA O BERLIN OFF LONDON Original Feed RIG NY 165 ILE IGE
171. ress Change under Fax Destination 87 88 4 Fax 10 Enter the fax number using the number keys and then press OK inm re Fax Header and Label Insertion are also available for internet fax and IP Fax 11 Specify optional settings such as SUB Code SEP Code and International TX Mode 12 Press OK 13 Press Exit 14 Press the User Tools Counter key Deleting a Fax Destination e If you delete a destination that is a specified delivery destination messages to its registered Personal Box for example cannot be delivered Be sure to check the settings in the fax function before deleting any destinations 1 Press the User Tools Counter key Press Address Book Mangmnt Check that Program Change is selected Aa WO N Select the name whose fax destination you want to delete Press the name key or enter the registered number using the number keys You can search by the registered name user code fax number folder name e mail address or IP Fax destination 5 Press Fax Dest 6 Press Change under Fax Destination Press Delete All and then press UE iem re Ep SUB Code Fax Header and Label Insertion are also available for internet fax and IP Fax Press OK Press Exit Press the User Tools Counter key Basic Procedure for Transmissions Memory Transmission 89
172. rmissions see Security Guide 219 220 10 Troubleshooting Exceeded max data capacity Check the resolution and the ratio and then press the Start key again The size of the scanned data is too small Check the resolution and the ratio and then press the Start key again Not all of the image will be scanned Not all of the image will be scanned Check original s orientation The PDF Digital Signature s device certificate has expired The file cannot be sent The data being scanned is too large for the scale ratio specified in Specify Size The data being scanned is too small for the scale ratio specified in Specify Size IF the scaling factor specified in Specify Reproduction Ratio is too large part of the image may be lost Using Specify Reproduction Ratio to scale down a large document may cause part of the image to be lost Documents may sometimes not be scanned depending on a combination of items such as the specified scaling factor and document size The device certificate PDF with digital signature has expired Reduce the resolution or Specify Size value and then try to scan the original again Specify a higher resolution or a large size in Specify Size and then try to scan the original again Reduce the scaling factor in Specify Reproduction Ratio and then try to scan the original again If displaying the entire image is no
173. rtificate is invalid There is no device certificate PDF with digital signature or the certificate is invalid There is no device certificate S MIME or the certificate is invalid The device certificate S MIME has expired When Messages Are Displayed on the Control Panel A new device certificate PDF with digital signature must be installed For details about how to install a device certificate PDF with digital signature see Security Guide A new device certificate PDF with digital signature must be installed For details about how to install a device certificate PDF with digital signature see Security Guide A new device certificate PDF with digital signature must be installed For details about how to install a device certificate PDF with digital signature see Security Guide A new device certificate S MIME must be installed For details about how to install a device certificate S MIME see Security Guide A new device certificate S MIME must be installed For details about how to install a device certificate S MIME see Security Guide 221 222 10 Troubleshooting Transmission cannot be performed because the certificate used for the S MIME signature is not currently valid The destination cannot be selected because its certificate is not currently valid The group destination cannot be selected because it contains a destination with a c
174. rts transmitting stopped the stored pages Check the pages that have not been sent using the Communication Result Report and then resend those pages Messages Displayed When Using the Printer Function This section describes the principal messages that appear on the display panel error logs or reports If other messages appear follow their instructions Status messages Hex Dump Mode In Hex Dump mode the machine receives data in hexadecimal format Press Job Reset to cancel Hex Dump mode Job Suspended Printing was temporarily stopped by SmartDeviceMonitor for Client You can resume printing via My Job List in SmartDeviceMonitor for Client or via the Web Image Monitor To resume printing via Web Image Monitor ask your system administrator first 194 When Messages Are Displayed on the Control Panel Offline The machine is offline Please wait This message might appear for a second or two while the machine is preparing performing initial adjustments or adding toner Wait a while The machine is printing Wait a while This is the default ready message The machine is ready for use No action is required Resetting job The machine is resetting the print job Wait until Ready appears on the display panel Setting change The machine is changing settings You cannot use the control panel while this message is displayed Wait a while Waiting for print data The m
175. s the Reset key Press the E mail tab 25 Canner Store File TORY Set original and specify destination qr Acta 000013 00002 00003 00004 ABCD YOKOHAMA O BERLIN OFF LONDON NY FFICE ICE ICE r Place originals If necessary specify the scan settings according to the original to be scanned y gt canner Store File Scanned Files Stat Ready Set original and specify destination Auto Detect P reu e ws er 1 Sided Original Mg 00001 00002 00003 00004 00005 Suae Ae ABCD COMPA YOKOHAMA O BERLIN OFF LONDON OFF NEW YORK O Original Feed Type RIERI NY FFICE ICE ICE FFICE 9 00007 00008 00010 00011 000121488 Send File Name OFFI BEIJING OF SHANGHAI HONG KONG Branch 01 B CE FICE OFFICE OFFICE L Select Stored Vy 118 6 Scan Example Scanning the document color duplex mode and saving as a PDF file Press Scan Settings and then press Full Colour Text Photo in the Original Type tab Press Original Feed Type and then press 2 Sided Original Press PDF under Send File Type Specify the destination You can specify multiple destinations 7 To specify the e mail sender press Sender Name 8 9 To use Message Disposition Notification press Recept Notice If you select Recept Notice the selected e mail
176. s with their flaps fully open Small size paper tray trays 2 4 52 256 g m 14 Ib Bond 140 Ib Index Thin Paper Thick Paper 3 148 Select the paper size using 550 sheets the System Settings menu AAD A5DD AGE B5 JIS D B6 JIS 8 5 x 11D 7 x 101 22 5 5 x 81 205 Recommended Paper Sizes and Types 52 256 g m 14 Ib Bond 140 Custom size 550 sheets Ib Index Region Thin Paper Thick Paper 3 Vertical 100 0 220 0 mm Horizontal 148 0 432 0 mm Region B Vertical 3 94 8 66 inches Horizontal 5 83 17 00 inches Envelopes Select the paper size using 50 sheets the System Settings menu D 4 gx 9 209 3 78 Double flap 15 71 29 C5 C 2 sheets Env DL Single 25 sheets 2 1 Load envelopes with their flaps opened 2 Load envelopes with their flaps closed Bypass tray 52 300 g m 14b Paper sizes that can be detected Thin Paper Middle Bond 110 lb Cover automatically Thick 100 sheets Thin Paper Thick Region Thick Paper 1 40 Paper 4 A3D 40 50 AGE sheets Region B Thick Paper 2 Thick Paper 3 20 sheets 11x 17D 8 5 x 11D 51 5 x 81 5 Thick Paper 4 16 sheets 149 150 9 Adding Paper and Toner 52 300 g m 14 Ib Bond 110 lb Cover Thin Paper Thick Paper 4 52 300 g m 14 Ib Bond 110 lb Cover Thin Paper Thick Paper 4 OHP transparencies Translucent paper L
177. sed toner Toner cannot be re used Pack used toner containers in the container s box or a bag to prevent the toner from leaking out of the container when you dispose of it Region mainly Europe and Asia IF you want to discard your used toner container please contact your local sales office If you discard it by yourself treat it as general plastic waste material Region B mainly North America Please see our local company website for information on the recycling of supply products or you can recycle items according to the requirements of your local municipalities or private recyclers 161 9 Adding Paper and Toner 162 10 Troubleshooting This chapter describes basic troubleshooting procedures Indicators This section describes the indicators displayed when the machine requires the user to remove misfed paper to add paper or to perform other procedures Paper Misfeed indicator A Original Misfeed indicator EJ Load Paper indicator Add Toner indicator EJ Add Staple indicator US Waste Toner Full indicator tl Empty Hole Punch Receptacle indicator 1 Service Call indicator L Open Cover indicator Appears when a paper misfeed occurs For details about removing jammed paper see Removing Jammed Paper Troubleshooting Appears when an original misfeed occurs For details about removing jammed paper see Removing Jammed Paper Troubleshooting Ap
178. sender will receive e mail notification when the e mail recipient has opened the e mail Press the Start key Registering an E mail Destination Press the User Tools Counter key Press Address Book Mangmnt Check that Program Change is selected Press New Program Press Change under Name The name entry display appears 6 Enter the name and then press OK Press the key for the classification you want to use under Select Title London Office Key Display London Office Select Title Title 2 Bem Lz sl ls Title 3 The keys you can select are as follows e Frequent Added to the page that is displayed first e AB CD EF GH UK LMN OPQ RST UVW XYZ 1 to 10 Added to the list of items in the selected title Basic Procedure for Sending Scan Files by E mail You can select Frequent and one more key for each title 8 Press E mail 9 Press Change under E mail Address Internet Fax Destination Only only available for internet fax or E mail sendina by fax 10 Enter the e mail address E mail Address Enter E mail address then press OK Newyork abcdcompany com j 23 128 EHENBERERERERER AI ne ee ES FG ERES EET Ress BER a 11 Press OK 12 Select E mail Internet Fax Destination or Internet Fax Destination Only If E mail Internet Fax Destination is specified
179. shooting Cannot find the specified path Please check the settings Cannot start scanning because communication was failed Cannot start scanning because communication was failed Cannot start scanning Check the setting s on the Po 210 An antivirus program or a firewall is preventing the machine connecting to your computer Scan Profile is not set on the client computer The Take no action setting has been selected on the client computer forcing the client computer to remain inactive when it receives scan data The Scan Profile might be incorrectly configured Antivirus programs and firewalls can prevent client computers from establishing connection with this machine If you are using anti virus software add the program to the exclusion list in the application settings For details about how to add programs to the exclusion list see the anti virus software Help To prevent a firewall blocking the connection register the machine s IP address in the firewall s IP address exclusion settings For details about the procedure for excluding an IP address see your operating system s Help Set Scan Profile For details about how to do this see Changing a Scan Profile Scan Open scanner properties click the Events tab and then select Start this program as the computer s response on receipt of scan data For details see your operating system s Help Che
180. singor buit Mei edu Ui sepu En 161 10 Troubleshooting 163 When an Indicator for the Check Status Key Is Lit sse 164 166 When You Have Problems Operating the MAChine ccccccscssssesessssesesesseseseseccseseseeecseseeseseseecseseseeeeaees 167 When Messages Are Displayed on the Control Panel sss 174 Messages Displayed When Using the Copy Document Server Function sss 174 Messages Displayed When Using the Facsimile Function sssssssseseeeeeenenne 178 Messages Displayed When Using the Printer Function sse 194 Messages Displayed When Using the Scanner Function sss 209 When Messages Are Displayed on Your Computer Screen 229 Messages Displayed When Using the Scanner Function sss 223 11 Appendix 229 How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols Indicates points to pay attention to when using the machine and explanations of likely causes of paper misfeeds damage to originals or loss of data Be sure to read these explanations i Indicates supplementary explanations of the machine s functions and instructions on resolving user errors Reference This symbol is located at the end of sections It indicates where you can find further relevant information 1 Indicates the names of keys the machine s display or control
181. t Windows Server 2008 R2 Enterprise Other product names used herein are for identification purposes only and might be trademarks of their respective companies We disclaim any and all rights to those marks Microsoft product screen shots reprinted with permission from Microsoft Corporation 230 INDEX Ze Pb ssepe edere 9 A Address BOO lt Or Debe on 11 PP 8 62 ARDE sirenaren iE A ENEE 8 27 30 Authentication 60 Auto document 8 Auto 14 66 Auto reverse document feeder 8 B Basic procedure 65 85 101 109 117 121 125 166 POO Gl 14 Booklet finisher 33 35 37 39 41 43 Bridge UI sesno 439 35 37 39 41 43 DIOWSEI acd 48 DY POSS 27 30 76 77 135 136 C Canceling a 5 92 93 Caster Talbl8 33 35 Check Status key sss 45 164 Clear lt 45 9 14 71 Communicating 45 Sl 223 Confidential File indicator 45 CONIC pane
182. t necessary press the Start key to start scanning with the current scaling factor Specify a large size in Specify Size and then try to scan the original again If displaying the entire image is not necessary press the Start key to start scanning with the current scaling factor Change the orientation of the original and then try to scan the original again A new device certificate PDF with digital signature must be installed For details about how to install a device certificate PDF with digital signature see Security Guide cannot YYY because the PDF Digital Signature s device certificate is not currently valid XXX and YYY indicate the user action The PDF Digital Signature s device certificate is invalid The file cannot be sent XXX cannot be YYY because there is a problem with the PDF Digital Signature s device certificate Check the device certificate XXX and YYY indicate the user action XXX cannot be YYY because there is a problem with the device certificate used for the S MIME signature Check the device certificate XXX and YYY indicate the user action XXX cannot be YYY because the device certificate used for the S MIME signature is not currently valid XXX and YYY indicate the user action The device certificate PDF with digital signature has expired There is no device certificate PDF with digital signature or the ce
183. t setting to thinner or thicker 2 Depending on the type of thin paper the edges may crease or the paper may be misfed Certain types of paper produce noise when delivered This noise does not indicate a problem and print quality is unaffected Glossy paper and OHP transparencies can produce noise when delivered The paper capacity described in the tables above is an example Actual paper capacity might be lower depending on the paper type When loading paper make sure the stack height does not exceed the limit mark of the paper tray f multiple sheet feeding occurs fan sheets thoroughly or load sheets one by one from the bypass tray Flatten out curled sheets before loading them e When loading envelopes see p 155 Envelopes e When loading thick paper of 106 300 g m 28 Ib Bond 110 Ib Cover see p 154 Thick Paper When copying or printing onto letterhead paper the paper placing orientation is different depending on which function you are using See Loading Orientation Fixed Paper or Two Sided Paper Paper Specifications and Adding Paper e The copy print speed is slower than usual when copying or printing on thick paper of 106 300 g m 28 Ib Bond 110 Ib Cover or glossy sheets or if resolution is set to 1200 dpi 152 Recommended Paper Sizes and Types f you load paper of the same size and same type in two or more trays the machine automatically shifts to the other tray when the f
184. the Specify the paper size exposure glass is a non l u When placing an original standard size directly on the exposure glass the lifting lowering action of the ADF triggers the automatic original size detection process Lift the ADF by 30 degrees or more 174 Cannot punch this paper size Cannot staple paper of this size Check paper size Clean the scanning glass Located next to the exposure glass Duplex is not available with this paper size Exceeded max number of pages per file Do you want to store the scanned pages as 1 file Exceeded the maximum number of sheets that can be used Copying will be stopped When Messages Are Displayed on the Control Panel The Punch function cannot be used with paper size selected The Staple function cannot be used with paper size selected An irregular paper size is set The scanning glass or guide plate of the ADF is dirty A paper size not available in Duplex mode has been selected The number of scanned pages exceeds the capacity per file of the Document Server The number of pages the user is permitted to copy has been exceeded For details about paper see Specifications for Punch Unit Booklet Finisher SR3 100 or Specifications for Punch Unit Finisher SR3 120 Booklet Finisher SR3110 Maintenance and Specifications Select a proper paper size For details about paper see Specifications for F
185. the machine are referred to as follows e Auto Reverse Document Feeder gt ARDF e Auto Document Feeder gt ADF in this manual ADF refers to the ARDF and the one pass duplex scanning ADF e Large capacity tray LCT Envelope Feeder EF3020 Small size paper tray 1 What You Can Do with This Machine You can search for a procedure either by keyword or by what you want to do Want to Save Paper BRLO59S Printing multi page documents on both sides of sheets Duplex Copy See Duplex Copying Copy Document Server Printing multi page documents and received faxes on a single sheet Combine Copier Fax See Combined Copying Document Server See Combine Two Originals Fax Printing received faxes on both sides of sheets 2 Sided Print See Two Sided Printing Converting received faxes to electronic formats Paperless Fax See Confirming Printing Deleting Received and Stored Documents Sending files from the computer without printing them LAN Fax gt See Sending Fax Documents from Computers Fax Checking how much paper is saved Information screen See How to Use the Information Screen Getting Started 1 What You Can Do with This Machine Want to Convert Documents to Electronic Formats Easily BQX138S Sending scan files See Basic Procedure for Sending Scan Files by E mail Scan Sending the URL of the folder which scan files are
186. ting Blank Pages Fax To check your access permission for stored documents or to delete a document you do not have permission to delete see Security Guide Wait until the message disappears Do not switch off the power while this message is displayed Depending on the number of destinations to be updated there may be some delay before you can resume operation Operation is not possible while this message is displayed For details about how to set permissions see Security Guide For details about user authentication see Security Guide The remote fax function does not support User Code Authentication Disable the User Code Authentication on the remote machine For details about how to set permissions see Security Guide Connection with the remote machine has failed Check the remote machine status Connection with the remote machine has failed Check the remote machine status Connection with the remote machine has failed Check the remote machine status Connection with the remote machine has failed There is a problem with the remote machine structure Contact the administrator A network error occurred while using the remote fax function The remote machine s main power switch is off A timeout error occurred while an attempt was made to connect the device via remote fax function The settings or machine configuration for using the remote f
187. ting the multiple stored documents When print volume limits are specified users cannot print beyond their print volume limit Print jobs selected by users who have reached their print volume limits will be canceled Remove paper from the output tray to resume printing If paper is destined for the finisher shift tray to prevent paper from falling off the tray press the Stop key to suspend printing and then remove the paper Press Continue on the display panel to resume printing Turn off the main power switch and make sure the main power indicator turns off Wait at least ten seconds and then turn the main power switch on again Follow the message that appears and wait until the machine has shut down Do not turn on the main power switch while this message is displayed If the main power switch has been turned on follow the message that appears For details about turning the main power switch on and off see Turning On Off the Power Getting Started Wait a while and then retry the operation For details about specifying print volume limits see Security Guide To view the status of a print job see Print Job History In Web Image Monitor click Job on the Status Information menu And then click Print Job History in Document Server When You Have Problems Operating the Machine Internal cooling fan is Large print runs will cause The fan will run for about 30 minutes a
188. tinue printing or cancel a print job For details about how to select the tray manually or cancel a print job see If an Error Occurs with the Specified Paper Size and Type Print 197 10 Troubleshooting Message Causes Solutions Paper size of is mismatched Select another tray from the following and press Continue Paper type can also be changed in User Tools A tray name is placed at n Problem Printer Font Error Problems with the wireless card Please call service A wireless LAN board or Bluetooth unit is referred to as a wireless The selected file s contained file s without access privileges Only file s with access privileges will be deleted The same paper tray cannot be set for the main sheets and slip sheets Designate Check the setting Updating the destination list Please wait Specified destination s or sender s name has been cleared The size of the paper in the tray does not match the paper size specitied in the printer driver You have printed on small size paper from a tray that is not specified as the small size tray An error has occurred in the font settings The machine has detected a Bluetooth failure or it could not detect a Bluetooth unit It may be incorrectly installed You have tried to delete files without the authority to do so The tray selected for other pages is the same as t
189. tion scan size and other settings as required Scan Settings Select Original Type Black amp White Text B amp W Text Line Art B amp W Text Photo Full Colour Text Photo Full Colour Glossy Photo Auto Colour Select 3 Press OK 124 7 Document Server _ SS nn PNE This chapter describes frequently used Document Server functions and operations For the information not included in this chapter see Copy Document Server on the supplied CD ROM Storing Data This section describes the procedure for storing documents on the Document Server A document accessed with a correct password remains selected even after operations are complete and it can be accessed by other users After the operation be sure to press the Reset key to cancel the document selection The user name registered to a stored document in the Document Server is to identify the document creator and type It is not to protect confidential documents from others When turning on the fax transmission or scanning by the scanner make sure that all other operations are ended File Name A file name such as 1 and COPY0002 is automatically attached to the scanned document You can change the file name User Name You can register a user name to identify the user or user group that stored the documents To assign it select the user name registered in the Address Book
190. toner cartridge with its mouth down after removing it Residual toner may scatter Do not repeatedly install and remove toner cartridges This will result in toner leakage Follow the instruction on the screen regarding how to replace a toner cartridge EB If EToner Cartridge is almost empty appears the toner has almost run out Have a replacement toner cartridge at hand appears when there is a lot of toner follow the toner replacement instructions that appear on the screen Pull out the cartridge and then reinstall it You can check the name of the required toner and the replacement procedure using the Add Toner screen For details about how to check contact number where you can order supplies see Enquiry Maintenance and Specifications Sending Faxes or Scanned Documents When Toner Has Run Out When the machine has run out of toner the indicator on the display lights Note that even if there is no toner left you can still send faxes or scanned documents 160 Adding Toner e f number of communications executed after the toner has run out and not listed in the automatically output Journal exceeds 200 communication is not possible 1 Make sure the machine is in facsimile or scanner mode 2 Press Exit and then perform transmission operation The error message disappears Any reports are not printed Disposing of Used Toner This section describes what to do with u
191. using copier function with different color mode such as full color mode and black amp white mode You selected the Magazine or Booklet function for originals stored using printer function with different color mode such as full color mode and black amp white mode The number of copies exceeds the maximum copy quantity Press Exit and then store again with an appropriate number of pages Make sure originals for the Magazine or Booklet function are scanned using the same function Make sure originals for the Magazine or Booklet function are stored using the same color mode Make sure originals for the Magazine or Booklet function are stored using the same color mode However you can select the Magazine or Booklet function for a single original stored using printer function with different color mode You can change the maximum copy quantity from Max Copy Quantity in General Features under Copier Document Server Features For details about Max Copy Quantity see General Features Copy Document Server Original s is being scanned for a different function Please wait Rotate Sort is not available with this paper size Stapling capacity exceeded When Messages Are Displayed on the Control Panel A function of the machine other than the Copier function is being used such as the Document Server function The destination list is being updated fr
192. ved in the Document Server After scanning a list of stored documents will be displayed If the list does not appear press Finish Scanning Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server The items you can specify on the printing screen are as follows Paper tray The number of prints Finishing Sort Rotate Sort Stack Staple Punch e Cover Slip Sheet Front Cover Front Back Cover Designate Chapter Slip Sheet Edit Stamp Margin Adj Stamp 2 Sided Copy Top to Top 2 Sided Copy Top to Bottom Booklet Magazine For details about each function see Copy Document Server 1 Select a document to be printed Type Date Page J 2 User5 COPY0005 31 Oct J 2 User COPY0004 31 Oct 9 2 User 5 COPY0003 S Car 9 2 User COPY0002 Sled U User COPYO001 31 Oct 2 When printing two or more documents at a time repeat step 1 Up to 30 documents can be printed 3 When specifying printing conditions press To Printing Screen and then configure print settings 4 Enter the number of print copies with the number keys The maximum quantity that can be entered is 999 5 Press the Start key 127 7 Document Server 128 8 Web Image Monitor I This chapter describes frequently used Web Image Monitor functions and operations For the information not included in this c
193. want the document to be output To change the original or copy orientation press Orientation check Modes 48 Bypass wa Gok Top to Top 2 28ided32Sidd Sided Press OK 5 Place the originals Place Special Original 69 3 7 Select the original orientation and then press 8 Press the Start key 70 Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper The machine selects a reproduction ratio between 25 and 400 If the orientation of the original is different from that of the copy paper the machine will automatically rotate the image by 90 degrees to make copies properly Orientation of the original and image position of Combine The image position of Combine differs according to original orientation and the number of originals to be combined Portrait DJ originals 112 Em bora CKNO15 xc ER CKNO016 Placing originals originals placed in the ADF The default value for the copy order in the Combine function is From Left to Right To copy originals from right to left in the ADF place them upside down Originals read from left to right 7 72 3 Copy One Sided Combine Combine several pages onto one side of a sheet There are six types of One Sided Combine
194. when the machine is turned on using the main power switch The machine has just been turned on and the User Tools screen is displayed but the User Tools menu has items missing The indicator remains lit and the machine does not enter Sleep mode even though the Energy Saver key was pressed The display is off The display is off Functions other than the copier function are not yet ready Functions other than the copier function are not yet ready Time required varies by function Functions appear in the User Tools menu when they become ready for use This occurs in the following cases The ADF is open The machine is communicating with external equipment The hard disk is active The machine is in Low Power mode The machine is in Sleep mode Wait a little longer Wait a little longer Close the ADF Check if the machine is communicating with external equipment Wait a little longer Touch the display panel or press one of the keys on the control panel to cancel Low Power mode Press the Energy Saver key or the Check Status key to cancel Sleep mode 167 168 10 Troubleshooting Nothing happens when the Check Status key or the Energy Saver key is pressed Please wait appears Please wait appears Please wait appears The main power switch is turned off This message appears when you press the Energy Saver key This mess
195. word search appears 129 8 Web Image Monitor 3 Refresh Help 9 Refresh Click 9 at the upper right in the work area to update the machine information Click the Web browser s Refresh button to refresh the entire browser screen 2 Help Use Help to view download Help contents 4 Basic Information area Displays the basic information of the machine 5 Work area Displays the contents of the item selected in the menu area 130 Viewing Received Fax Documents Using Web Image Monitor Viewing Received Fax Documents Using Web Image Monitor l Start Web Image Monitor 2 Click Fax Received File on the Print Job Stored File menu in the left pane 3 If you have programmed a user code for the stored reception file enter the code and then press OK If the programmed user code was deleted from the Address Book a message indicating incorrect user code entry appears If this is the case reprogram a user code Click the property icon of the desired fax document 5 View the content of the fax document To download the received fax document select PDF PDF A or Multi page TIFF and then click Download When you select PDF make the necessary PDF File Security Settings before clicking Download Adobe Acrobat Reader Adobe Reader starts and the selected document is displayed Quit Web Image Monitor 13 8 Web Image Monitor 132 9 Adding Paper and Toner
196. y Prevention was specified The Enter User Text field on the Unauthorized Copy Prevention for Pattern Details screen is blank The resolution is set to a value less than 600 dpi when Unauthorized Copy Prevention is specified Automatic registration of information for LDAP Authentication or Windows Authentication failed because the Address Book is full The paper size exceeded the capacity of the Document Server When Messages Are Displayed on the Control Panel Turn off the main power switch and then back on again If the message appears frequently contact your service representative Wait a while and then retry the operation On the printer driver select a job type other than Document Server in the Job Type or deselect Unauthorized Copy Prevention On the printer driver s Detailed Settings tab click Effects in the Menu Select Unauthorized Copy Prevention and then click Details to display Unauthorized Copy Prevention for Pattern Details Enter text in Enter User Text On the printer driver set the resolution to 600 dpi or higher or deselect Unauthorized Copy Prevention For details about automatic registration of user information see Security Guide Reduce the paper size of the file that you want to send to a size that the Document Server can store Custom size files can be sent but not stored afterward 201 10 Troubleshooting
197. y device You can select one of the following file types Single Page TIFF JPEG PDF High Compression PDF PDF A If you select a single page file type when scanning multiple originals one file is created for each single page and the number of files sent is the same as the number of pages scanned e Multi page TIFF PDF High Compression PDF PDF A If you select a multi page file type when scan multiple originals scanned pages are combined and sent as a single file Selectable file types differ depending on the scan settings and other conditions For details about file types see Notes About and Limitations of File Types Scan 1 Press Send File Type Name ABCD YOKOHAMA O BERLIN OFF NY FFICE ICE 00007 00008 000107 00011 CE FICE OFFICE JOFFICE f a canner Ready Set original and specify destination Send File Type Name Select item Multi page File Type PEG Hh Comeression PDF POF A PDF File Setting Security Settings Digital Signature Ov 20 3 Press OK 123 6 Scan Specifying Scan Settings 1 Press Scan Settings Auto ene fr o o e or unt 1 Sided Original Wg 0000 00002 00003 00004 SIL ABCD COMPA YOKOHAMA O BERLIN OFF LONDON NY FFICE ICE ICE 3 00007 00008 000101 00011 CE FICE OFFICE OFFICE Select Stored File 2 Specify resolu

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