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NeoGate TE100 User Manual

1. b gt Common Rules Add Rule No Common Rules Defined Auto Defense ee Add Rule No Auto Defense Rules Defined s Save Cancel Figure 5 5 Firewall Settings 1 General Settings Enable Firewall Enable the firewall to protect the device You should reboot the device to make the firewall run successfully Disable Ping Enable this item net ping from remote hosts will be dropped Drop All When you enable Drop All feature system will drop all packets or connection from other hosts if there are no other rules defined To avoid locking the devices at least one TCP accept common rule must be created for port used for SSH access port used for HTTP access and port used for CGI access 2 Common Rules e Yeastar 17 44 NeoGate TE100 User Manual There are no default rules inside you can create them as required Add Firewall Rule Name Description 8 Protocol UDP gt Port DZ MAC Address Action Drop Le m wf Save LW Cancel Figure 5 6 Add Firewall Rule Name A name for this rule e g HTTP Description Simple description for this rule E g Accept the specific host to access the web interface for configuration Protocol The protocols for this rule Port Initial port should be on the left and end port should be on the right The end port must be equal to or greater than start port IP The IP address for this rule The
2. ze Yeastar NeoGate TE100 User Manual Version 16 18 0 1 Yeastar Information Technology Co Ltd NeoGate TE100 User Manual Table of Contents 1 Introduction WEEN 4 Lel FEATURES un Ee Ee Eens 4 1 2 HARDWARE SPECIFICATION cececcccececeueusecaceueusesavausususavaueusesavaususeravaususenauags 5 1 2 1 Exterior ADPEIraA Ee 5 2 SVYStOM SEUD eosin aiaa 5 2 L CONNECTION DRAWING E 5 2 2 CONNECTING ETHERNET Bt LEE 6 2 3 SUPPLYING POWER aanssnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnunnnnnnnnnnnnnunnnnnrnnnnnnunnnnnrnnnnnnnnn 6 3 Administrator LOGIN RE 6 A BE dg EE 7 LS Y PASO EN E 8 4 1 1 IP Trunk eg E LEE 8 4 L 2 CAN E BE e EE 8 4 1 3 Network SlAUUS EE 9 a e Oy SCCM WO EE 9 I OP KEE 10 sl CON e EE 10 42s SV SUCIN e e LEE 11 5 SY SUC DE 12 5 1 NETWORK PREFERENCES eececececccecececececueeeeeeeeseseseseseseseseseseseseseeetenenenenags 13 s L L LAN SENOS ironiari Eei E EEAO Ea 13 ER WA WAN DCN KT 14 5 1 3 DDNS settingS ssssssssssesnsssensasesnsssennusesnesnusasnnsnennnnannnnn 15 5 1 4 Static Ce Dn EEN 16 5 2 FIREWALL SETTINGS EE 17 5 2 1 Firewall E EE 17 5 2 2 1P Blea e E EE 19 5 3 SYSTEM PREFERENCES ccccecececcucecececeusesecaceuseseeaceusesecueeususeraeeususeranausunenas 20 5 31 Password SCUUINGSiisesanddscasacduasdatviddvessaduacioawauannteewianen wawaka 20 5 3 2 Date and TIME EEN 21 5 3 3 Backup and Restore r EN 21 5 3 4 Reset and Reboot a 22 52315 gll UH ne 23 O
3. Account Trunk and Service Provider VoIP Trunks b VoIP Trunks ef Add VoIP Trunk Name Type Transport Hostname IP Accountt Account udp Account2 Account udp Yeastar Trunk udp 192 168 4 141 P P P P Support Service Provider udp 192 168 5 101 Figure 6 3 VoIP Trunks 1 Account Its an SIP account created in TE100 so that the other devices can register SIP trunk at their side using these information e Yeastar 28 44 NeoGate TE100 User Manual Add New Account A General Trunk Type Account Name P assword Po V Save A Cancel Figure 6 4 SIP Account Trunk type Choose the type of trunk for example Account Name Input the name of this account trunk Account Design the account for other device to register to Password Design the password for other device to register to Caller ID Design the caller ID to dial out via this account 2 Trunk It s a SIP trunk configured in TE100 to register to the SIP provider please make Sure this trunk is working fine in advance with provider before configuring TE100 e Yeastar 29 44 NeoGate TE100 User Manual Add New Irunk General Advanced Trunk Type Trunk D Provider Name Hostname lF DUDU Domain User Name Authorization Name Password wf Save L Cancel Figure 6 5 VoIP Trunk Provider name A unique label to help you identify this trunk when listed in outbound rules inco
4. 417776 39 Figure 4 4 System Info 4 2 Reports In this page we can check the call detailed log and system log which is used to debug the problem we meet 4 2 1 Call logs The call log captures all call details including call time caller number callee number call type call duration etc An administrator can search and filter call data by filter the call logs by call date caller callee trunk duration billing duration status or communication type Call Logs Search Condition Start Date 26 Feb 2013 End Date 26 Feb 2013 Caller Callee Trunk Duration Bing Duration sid Status Communication Type OX Start Searching Download the records A Delete the records Tota 5 Show 1 5 View Caller Callee Source Trunk Destination Trunk Duration Billing Duration Status Communication Type Pin User 2013 02 26 05 46 23 503 501 Yeastar E1Trunk1 ANSWERED Outbound 2013 02 26 05 46 19 503 501 Yeastar E1Trunk1 ANSWERED Outbound 2013 02 26 05 46 13 503 501 Yeastar E1Trunk1 ANSWERED Outbound 2013 02 26 05 46 06 503 501 Yeastar E1Trunk1 ANSWERED Outbound 2013 02 26 05 45 51 503 501 Yeastar E1Trunk1 ANSWERED Outbound lt lt Prev Next gt gt Page H ji 1 Goto Figure 4 5 Call Logs e Yeastar 10 44 NeoGate TE100 User Manual 4 2 2 System logs You can download and delete the system logs of TE100 System Logs Download The Selected Logs Delete The Selected Logs Options Enable Hardw
5. Ce VE 24 OA D TAE ROT 24 SE ETIN EE 28 On 1 N OIP TI Un ER 28 0 2 2 SIP Rn e EE 31 e Yeastar 2 44 NeoGate TE100 User Manual 6 2 3 Trunk Group EE 37 6 2 4 General Preferences ccccccececececececeeueueuavavenenunuavavanenennnas 38 6 3 ROUTES SE RL 39 SE ER POD CG BLR 20 6 59 2 BA TC EE 42 Z Bee Le TN EE 42 We tel d Le uwuau aa kuayakayakuyakauya kianwuaupa iqu kiupawkiaqunna kaqpa uwwaihawikapuqtuiqu iwaw huypaqiqiyw 43 0 e Yeastar 3 44 NeoGate TE100 User Manual 1 Introduction NeoGate TE100 Bridge the gap between E1 T1 J1 and VoIP networks NeoGate TE100 offers SMBs cost effective additions to legacy telephone systems to bring the true benefits of VoIP TE100 is a single port VoIP E1 T1 J1 gateway VoIP to E1 T1 J1 and E1 T1 J1 to VoIP that supports up to 30 concurrent calls It s designed to bridge the gap between E1 T1 J1 and VoIP networks Integrating TE100 into an existing network will allow inexpensive communication via SIP trunk Also it could connect VoIP systems with E1 T1 J1 service from legacy carriers 1 1 Features More info please click http www yeastar com Products NeoGate TE100 asp 9 e Yeastar 4144 NeoGate TE100 User Manual 1 2 Hardware Specification 1 2 1 Exterior Appearance EZ jma G D Gi Gu Gi Figure 1 1 NeoGate TE100 Table 1 1 LED and Ports Descriptions The button to reset TE100 to factory defaults Power Green shining Connected corre
6. Internet Protocol Suite to notify a Domain Name System DNS name server to change in real time the active DNS configuration of its configured hostnames addresses or other information DDNS Settings DDNS Settings Note DDNS allows you to access your network using domain names instead of IP address The service manages changing IP address and updates your domain information dynamically You must sign up for service through dyndns org freedns_ afraid org www no ip com www zoneedit com DDNS is not running Enable DDNS DDNS Server dyndns org D User Name Password Host Name 0 e Yeastar sw Save 9 amp Cancel Figure 5 3 DDNS Settings 15 44 NeoGate TE100 User Manual 5 1 4 Static Route TE100 will have more than one internet connection in some situations but it has only one default gateway You will need to set some Static Route for TE100 to force it to go out through different gateway when access to different internet The default gateway priority of TE100 from high to low is WAN port gt LAN port Static Route Settings Destination Subnet Mask Gateway Metric Interface 192 168 0 0 255 255 255 0 0 0 0 0 0 LAN 192 168 4 0 255 255 254 0 0 0 0 0 0 WAN 192 168 2 0 255 255 254 0 0 0 0 0 0 LAN 224 0 0 0 224 0 0 0 0 0 0 0 0 LAN 0 0 0 0 0 0 0 0 192 168 5 1 0 WAN Destination Subnet Mask Gateway Metric Interface LAN R Add No Sta
7. Time Default Incoming Outgoing Registration Time Register Attempts Register Timeout Calling Channel Codec Priority DNS SRV Look Up User Agent 5060 5060 5061 10000 12000 fc2833 3600 60 1 General UDP Port Figure 6 7 General Settings Port use for sip registrations Default is 5060 6 e Yeastar NeoGate TE100 User Manual TCP Port Port use for sip registrations Default is 5060 TLS Port Port use for sip registrations Default is 5061 RTP Port Start Beginning of RTP port range RTP Port End End of RTP port range DTMF Mode Set default mode for sending DTMF Default setting rfc2833 Max Registration Subscription Time Maximum duration in seconds of a SIP registration Default is 3600 seconds Min Registration Subscription Time Minimum duration in seconds of a SIP registration Default is 60seconds Default Incoming Outgoing Registration Time Default Incoming Outgoing Registration Time Default duration in seconds of incoming outgoing registration Register Attempts The number of SIP REGISTER messages to send to a SIP Registrar before giving up Default is 8 times Register Timeout Number of seconds to wait for a response from a SIP Registrar before timed out Default is 20 seconds Calling Channel Codec Priority Once enabled when dialing out via SIP SPS trunks the codec of calling channel will be selected in preference If not TE100 wi
8. address from your local network Not recommended or you cannot access TE100 without the right IP address Enable SSH This is the advance way to access the device you can use the putty software to access the device In the SSH access you can do more advance setting and debug It s disabled by default Port the default is 8022 you can change it to another one Hostname Set the host name for TE1OO IP Address Set the IP Address for TE100 It is recommended to configure a static IP address for TE100 Subnet Mask Set the subnet mask for TE100 Gateway Set the gateway for TE100 Primary DNS Set the primary DNS for TE100 e Yeastar 13 44 NeoGate TE100 User Manual Secondary DNS Set the secondary DNS for TE100 IP Address2 Set the second IP Address for TE100 Subnet Mask2 Set the second subnet mask for TE100 5 1 2 WAN Settings WAN Settings WAN Settings Use WAN WM DHCP Static IP Address IP Address 192 168 1 103 Subnet Mask 255 255 2540 Default Gateway 192 168 1 1 Primary DNS 192 168 1 1 Secondary DNS O PPPoE User Name Password y Save Cancel Figure 5 2 WAN Settings 3 connection types are supported DHCP obtain an IP automatically PPPoE Static IP Address Note 1 WAN port is disabled by default 2 WAN port cannot be used as a router to route the internet packages from WAN port to LA
9. format of IP address is IP mask Ex 192 168 5 100 255 255 255 255forIP 192 168 5 100 Ex 216 207 245 47 255 255 255 255 for IP 216 207 245 47 Ex 192 168 5 0 255 255 255 0 for IP from 192 168 5 0 to 192 168 5 255 MAC Address The format of MAC Address is XX XX XX XX XX XX X means 0 9 or A F in hex the A F are not case sensitive Note The MAC address of a remote device will be changed when data reach TE100 So filtering MAC address of remote devices will not work Action e Yeastar 18 44 NeoGate TE100 User Manual Accept Accept the access from remote hosts Drop Drop the access from remote hosts Ignore Ignore the access 3 Auto Defense Add Auto Defense Rule SH Protocol af save a Cancel Figure 5 7 Auto Defence Rule Port Auto defense port e g 8022 Protocol Auto defense protocol TCP or UDP Rate The maximum packets or connections can be handled per unit time E g Port 8022 Protocol TCP Rate 10 minute means maximum 10 TCP connections to port 8022 can be handled per minute the eleventh connection will be refused directly 5 2 2 IP Blacklist You can set some packets accept speed rules here When an IP address which hasn t been accepted in common rules sends packets faster than the allowed speed it will be set as black IP address and blocked automatically IP Blacklist b Blacklist Rules ee Add Rule No Auto Black IP Address b IP Blacklist No Auto Black IP A
10. not always possible for the system to negotiate endpoint to endpoint media routing 3 Codecs SIP Settings General NAT Codecs QOS T 38 Advanced Settings Available Codecs Allowed Codecs SPEEX u law G722 wm a law G726 GSM ADPCM G729A G 729 License Key Note If you would like to use G 729 please enter your license key above Figure 6 9 Codec Settings A codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet u law A PSTN standard codec used in North America that provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call a law A PSTN standard codec used outside of North America that provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call 0 e Yeastar 34 44 NeoGate TE100 User Manual GSM A wireless standard codec used worldwide that provides adequate voice quality and consumes 13 3kbit s in each direction receiving and transmitting of a VoIP call GSM is supported by many VoIP phones SPEEX Speex is an Open Source Free Software patent free audio compression format designed for speech The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs Moreover Speex is well adapted to Internet applications and provides useful features tha
11. status IP Trunk Status Status Trunk Name User Name Hostname IP Reachability Registered 102 192 168 10 121 OK OK 2 ms 192 168 10 122 OK 2 ms Status Account Type Registered 500 SIP Figure 4 1 IP Trunk Staus Table 4 1 Description of VoIP Trunk SIP Type Status Description Unregistered Trunk registration failed Registered Successful registration trunk is ready for use Request Sent Registering Waiting Waiting for authentication Table 4 2 Description of Service Provider SIP Trunk SP SIP Type Status x Status Description Successful registration trunk is ready for use The trunk is unreachable Trunk registration failed 4 1 2 E1 T1 Status E1 T1 status Connect Disconnect connect error Trunk Name Mode Type Alarm E1Trunk1 E1 vn u mi m m E m E m El Down Idle Answered Accepted Dialing Offered Disconnected Blocked Unknown DChan Channel No 1 a ee Ee Liege 1 een Jet Je A wg d Am s wS PS Jg s W ss Figure 4 2 E1 T1 Status Table 4 3 Description of E1 Trunk Status 6 e Yeastar 8 44 NeoGate TE100 User Manual Connected successfully data stream on the trunk is normal but the trunk may not work if there is something wrong with the E1 trunk communication protocol El line has been connected to the port PRI is in corresponding or can t communicate The port doesn t have E1 line connected Table 4 4 Status of Each Channel of E1 Trunk Status Comet S E taie The channel
12. 38 attributes Re invite SDP T38FaxUdpEc T 38 Max Bit Rate Set T38 Max Bit Rate 6 Advanced Settings General NAT Codecs QOS T 38 Advanced Settings From Field From To Field INVITE v 180 Ringing Remote Party ID C send C trust Pedantic No Session timers Accept Y Session expires 1800 s Session minse 90 s Session refresher Uas v Figure 6 12 Advanced Settings From Field Where to get the caller ID in sip packet TO Field Where to get the DID in sip packet 180 Ringing It is set when the telecom provider needs Usually it is not needed Qualify Send check alive packets to the sip provider Remote Party ID Whether send Remote Party ID on SIP header Default no Allow Guest Whether allow anonymous registration extension Default no This option is used to avoid some anonymous calls by hackers e Yeastar 36 44 NeoGate TE100 User Manual Pedantic Enable pedantic parameter Default no Session timers Enable sesstion timer mode default yes Sesstion expires The max refresh interval Sesstion minse The min refresh interval which mustn t be less than 90s Sesstion refresher Choose sesstion refersher the default is Uas 6 2 3 Trunk Group Trunk group is a new feature that allowed adding some trunks into a group which we can use it in the routing rules Trunk Group Trunk Group Add New Trunk Group Group Name Group Members Support Su
13. N port DHCP If your ISP says that you are connecting through DHCP or a dynamic IP address from your ISP perform these steps Step1 Select DHCP as the WAN Connection Type Step2 Click Save button to save the settings Step3 Reboot the device Step4 Check the WAN s Status Status gt Network Status e Yeastar 14 44 NeoGate TE100 User Manual Static IP Address If your ISP says that you are connecting through a static or fixed IP address from your ISP perform these steps Step1 Step2 Step3 Step4 Step5 Step6 Step7 Step8 Select Static IP Address as the WAN Connection Type Enter the IP Address Enter the Subnet Mask Enter the Gateway Address Enter the Primary DNS and Secondary DNS Click the Save button to save the settings Reboot the device Check the WAN s Status Status gt Network Status PPPOE If your DSL provider says that you are connecting through PPPoE or if you Normally enter a user name and password to access the Internet perform these Steps Step1 Step2 Step3 Step4 Step5 Step6 Select PPPoE as the WAN Connection Type Enter the User Name Enter the Password Click the Save button to save the settings Reboot the device Check the WAN s Status Status gt Network Status 5 1 3 DDNS settings DDNS Dynamic DNS is a method protocol network service that provides the capability for a networked device such as a router or computer system using the
14. are Log Enable Normal Log Enable Debug Log Enable Web Log Packet Capture Tool Start Stop KE Download sw Save A Cancel Figure 4 6 System Logs Options Enable Hardware Log Save the information of hardware up to 4 log files Enable Normal Log Save the prompt information up to 16 log files Enable Web Log Save the history of web operations up to 2 log files Enable Debug Log Save debug information up to 2 log files Packet Tool This feature is used to capture packets for technician Integrate packet capture tool Wireshark in NeoGate Users also could specify the destination IP address and port to get the packets IP Specify the destination IP address to get the packets Port Specify the destination Port to get the packets e Yeastar 11 44 NeoGate TE100 User Manual firewall rules and some system preferences e Yeastar 12 44 NeoGate TE100 User Manual 5 1 Network Preferences 5 1 1 LAN Settings LAN Settings LAN Settings DHCP No v Enable SSH Mo Port 8022 Hostname TE100 IP Address 192 168 5 159 Subnet Mask 255 255 254 0 Gateway 192 168 5 1 Primary DNS 192 168 5 1 Secondary DNS IP Address2 Subnet Mask2 s Save Cancel Figure 5 1 LAN Settings DHCP If this option is set as yes TE100 will act as DHCP client to get an available IP
15. calls X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match 6 e Yeastar 40 44 NeoGate TE100 User Manual any phone number that starts with 9011 excluding 9011 itself The will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXxXwill match any 7 digits phone number Example 2 INXXNXXXXXwill match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number DID number Define the expected DID Number if this trunk passes DID on incoming calls Leave this field blank to match calls with any or no DID info You can also use pattern matching to match a range of numbers DID Associated Number Define the extension for DID number This field is only valid when you use BRI SIP SPS or SPX trunk for this inbound router You can only input number and in this field and the format can be xxx or xxx xxx The count of the number must be only one or equal the count of the DID number Handle matched incoming calls choose the trunk or trunk group to route the incoming calls to Outbound Dial Pattern Outbound calls that match this dial pattern will use this outbound route There are a number of dial pattern characters that have s
16. ct function Green flashing Device error No light Disconnected malfunction RUN Green Light Indicates the server system is in working order LAN LAN port 10 100M 2 System Setup 2 1 Connection Drawing TE100 provides two 10 100Mbps Ethernet ports with RJ45 interface and LED e Yeastar 5 44 NeoGate TE100 User Manual indicator Plug Ethernet line into TE100 s Ethernet port and then connect the other end of the Ethernet line with a hub switch router LAN or WAN Once connected check the status of the LED indicator A yellow LED indicates the port is in the connection process and a green LED indicates the port is properly connected 2 2 Connecting Ethernet Line TE100 provides two 10 100Mbps Ethernet ports with RJ45 interface and LED indicator Plug Ethernet line into TE100 s Ethernet port and then connect the other end of the Ethernet line with a hub switch router LAN or WAN Once connected check the status of the LED indicator A yellow LED indicates the port is in the connection process and a green LED indicates the port is properly connected 2 3 Supplying Power Please follow the steps below to connect the TE100 unit to a power outlet 1 Connect the small end of the power cable to the power input port on the TE100 back panel and plug the other end of the cable into a 100V 240V AC power outlet 2 Check the Power LED on the front panel A solid green LED indicates that power is being supplied correc
17. d Time Set the date and time for TE100 Date amp Time Server Time Tue Feb 26 5 53 50 2013 Time Zone 13 United States Pacific Time Ke Daylight Saving Time Disabled K Automatically Synchronize With An internet Time Server NIP Sonar Gool nip org Set Date amp Time Manually Date Time Ve w AN s a Save A Cancel Figure 5 11 Date and Time Settings Time Zone You can choose your time zone here Daylight Saving Time Set the mode to Automatic or disabled Automatically Synchronize With an Internet Time Server Input the NTP server so that TE100 will update the time automatically Set Date amp Time Manually You can set the time to your local right time manually here 5 3 3 Backup and Restore We can backup up the configurations before reset TE100 to factory defaults and then restore it using this package e Yeastar 21 44 NeoGate TE100 User Manual Backup and Restore Create a New Backup E Upload a Backup List Of Previous Configuration Backups Options backup_2013feb26_215413 tar Tue Feb 26 5 54 08 2013 lt Prev IB Next gt Figure 5 12 Backup and Restore To restore the backup package please click Upload a Backup then upload it from your local PC Upload a Backup Please choose a tar file The file size must not be larger than 1 8MB Choose File to Upload V Upload E Cancel Figure 5 13 Upload a Backup Note 1 Please ma
18. ddress Figure 5 8 IP Blacklist 1 Blacklist Rules e Yeastar 19 44 NeoGate TE100 User Manual We can add the rules for IP blacklist rate as your demand Add Auto Blacklist Rules x Port i Protocol 69 UDP IP Packets Time Interval seconds wi Save A Cancel Figure 5 9 Auto Blacklist Rule Port Auto defense port Protocol Auto defense protocol TCP or UDP IP Packets Allowed IP packets number in the specific time interval Time interval The time interval to receive IP packets For example IP packets 90 time interval 60 means 90 IP packets are allowed in 60 seconds 2 IP blacklist The blocked IP address will display here you can edit or delete it as your wish 5 3 system Preferences 5 3 1 Password Settings We can change the password of account admin in this page but you need to input the old password before input a new one Change Password Change Password Enter Old Password Enter New Password N Retype New Password 1ly sw Save Figure 5 10 Change Password eEnter Old Password e Yeastar 20 44 NeoGate TE100 User Manual The default password of account admin is password eEnter New Password Input the new password eRetype New Password To change the password enter the new password and click update The system will then prompt you re login using your new password 5 3 2 Date an
19. in the number blacklist the caller will hear the following prompt The number you have dialed is not in service Please check the number and try again The system will then disconnect the call Blacklist Add Blacklist Blacklist Type 15260221327 Both EN Figure 6 19 Blacklist We can add a number with the type inbound outbound or both Add Blacklist x Number Type Inbound Le w Save AA Cancel Figure 6 19 7 Logout to log out safely to the log in page D e Yeastar 42 44 NeoGate TE100 User Manual 8 Application Application 1 aki ver Mobile phone E1 T1 J1 Internet Soft phone IP Phone giii Analog phone gt IP Phone NeoGate TE100 Provider Figure 8 1 Connect TE100 to Traditional PBX Application 2 Analog phone ju Analog Phone e ZE A NeoGate TE100 NeoGate TE100 Internet Figure 8 2 Connect 2 Traditional PBX Devices Remotely lt End gt lt 6 Yeastar 43 44 NeoGate TE100 User Manual 0 e Yeastar 44 44
20. is idle ready for use Accepted The channel has accepted the call but the phone wc does not accept the call i e the phone is ringing KI Dialing The channel is dialing out ll Offered The channel is accepting an incoming call m The channel is requesting to hang up but the line Disconnected hasn t be released by the other end Blocked At least one end is being blocked on the channel The channel is being used in a non call way or status unknown D channel the control and signaling information is being carried 4 1 3 Network status In this page the IP address of LAN and WAN port will appear with their status LAN Z Hostname TE1i00 MAC Address 02 04 07 01 60 16 IP Address 192 168 10 129 Subnet Mask 255 255 255 0 Gateway 192 168 10 1 Primary DNS 192 168 10 1 Secondary DNS Figure 4 3 Network Status 4 1 4 System info In this page we can check the hardware firmware version or the disk usage of TE100 e Yeastar 9 44 NeoGate TE100 User Manual System Info General amp Product Type TE100 Hardware Version v1 60 90000 0000 Firmware Version 16 18 0 1 Uptime 1 12 12 up 5 days 18 58 Disk Usage 2 Note lf there is not enough disk space on the system the oldest call log files will be automatically deleted as necessary Disk Usage Used Total 1K blocks use flash 28932 389120 7 Memory Usage Z Memory Usage Used Total 1K blocks use Mem 166584
21. ke sure the file size must not be larger than 1 8MB 2 When you have updated the firmware version it s not recommended to restore using old package 5 3 4 Reset and Reboot Reset and Reboot Options Reboot System Reboot System Warning Rebooting the system will terminate all active calls _ Reboot Reset to Factory Defaults Reset to Factory Defaults Warning A factory reset will erase all configuration data on the system Please do not turn off the system until the RUN light begins blinking Any power interruption during this time could cause damage to the system Reset to Factory Defaults Figure 5 14 Reset and Reboot Reboot System e Yeastar 22 44 NeoGate TE100 User Manual Warning Rebooting the system will terminate all active calls Reset to Factory Defaults Warning A factory reset will erase all configuration data on the system Please do notturn off the system until the RUN light begins blinking Any power interruption during this time could cause damage to the system 5 3 5 Firmware Update Upgrading of the firmware is possible through the Administrator web interface using a TFTP Server or an HTTP URL Enter your TFTP Server IP address and firmware file location then click start to update the firmware Note 1 If enabled Reset configuration to Factory Defaults System will restore to factory default settings 2 When update the firmware please don t turn off the power Or the syste
22. ll follow the priority in your SIP SPS trunks DNS SRV Look Up Please enable this option when your SIP trunk contains more than one IP address User Agent 0 r Yeastar 32 44 NeoGate TE100 User Manual To change the user agent parameter of asterisk you should change it if needed 2 NAT Note Configuration of this section is only required when using remote registry General NAT Codecs QOS T 38 Advanced Settings Note Configuration of this section is only required when you use remote extensions Enable STUN STUN Address STUN Port External IP Address External Host External Refresh Interval Local Network Identification NAT Mode yes x Allow RTP Re invite yes M Figure 6 8 NAT Settings Enable STUN STUN Simple Traversal of UDP through NATs is a protocol for assisting devices behind a NAT firewall or router with their packet routing STUN Address The STUN server allows clients to find out their public address the type of NAT they are behind and the internet side port associated by the NAT with a particular local port This information is used to set up UDP communication between the client and the VOIP provider and so establish a call External IP Address The IP address that will be associated with outbound SIP messages if the system is in a NAT environment External Host Alternatively you can specify an external host and the system will perform DNS queries periodically This setting is
23. m will get damaged 3 More information for the steps to update the firmware please refer to this link http www yeastar com download NeoGate_TE100_FirmwareUpgrade_en pdf Update System Firmware Firmware Download Source HTTP URL TFTP Server HTTP URL Reset Configuration to Factory Defaults _ Start Figure 5 15 Firmware Upgrade e Yeastar 23 44 NeoGate TE100 User Manual 6 Gateway 6 1 Digital Trunk On this page we can configure the details of E1 trunk before configure anything please make sure the cable is fine and you have got enough information from the ISDN provider om Tuk ON Trunk gt E1 T1 Trunk Name Mode Type Signaling Echo Cancellation Figure 6 1 E1 T1 Trunk On the digital trunk page click Edit on the selected trunk and modify its properties in the popup window 0 e Yeastar 24 44 NeoGate TE100 User Manual Edit Digital Trunk E1Trunk1 x General Settings Mode Type E1 Signaling PRI Linecoding HDB3 M Codec alaw M Echo Cancellation On Framing Disable CRC PRI Bacic option Switch Side PRI Advanced option Enable Facility Enabled Overlap Dial Disable Reset Interval 3600 gt 5 PRI Indication Inband Remote Dialplan unknown Remote Number Type unknown Location Dislglant ISDN telepho Location Number Type national EI Screen Indicator User provided Prese
24. ming rules etc Ex yeastar Hostname IP Service provider s hostname or IP address 5060 is the standard port number used by SIP protocol Don t change this part if it is not required Domain VoIP provider s server domain name Username User name of sip account which is used for sip trunk registration Authorization name Used for SIP authentication Leave this blank if not required Password Password of SIP account 3 Service provider This is service provider trunk peer to peer mode which authorized using IP address only If you have got a trunk with IP address only please choose this type e Yeastar 30 44 NeoGate TE100 User Manual Add Service Provider General Advanced Service Provider Je Trunk Type Provider Name w Save A Cancel Figure 6 6 Service Provider SIP Trunk Trunk type Choose service provider type Provider Name A unique label would help to you identify this trunk Ex Provider2 Hostname IP Service provider s hostname or IP address Note 5060 is the standard port number used by SIP protocol Don t change this part if it is not required 6 2 2 SIP Settings SIP Settings NAT General Codecs QOS 138 Advanced Settings UDP Port E Enable TCP Pot Q Enable TLS Pot RTP Port Start RTP Port End DTMF Mode Max Registration Subscription Time Min Registration Subscription
25. nal Prefix When there are international calls coming in via this BRI trunk the International Prefix you have set here will be added before the CID So you can know this is an international call before you answer it National Prefix When there are national calls coming in via this BRI trunk the National Prefix you have set here will be added before the CID So you can know this is a national call before you answer it Local Prefix When there are Local calls coming in via this BRI trunk the Local Prefix you have set here will be added before the CID So you can know this is a local call before you answer it Private Prefix When there are Private calls coming in via this BRI trunk the Private Prefix you 0 r Yeastar 27 44 NeoGate TE100 User Manual have set here will be added before the CID So you can know this is a Private call before you answer it Unknown Prefix When there are calls with unknown number coming via this BRI trunk the Unknown Prefix you set here will be shown as the caller ID 5 DOD Settings DOD Direct Outward Dialing means the caller ID displayed when dialing out before configure this please make sure the provider supports this feature Global DOD Global direct outward dialing number 6 2 VoIP settings In this page we can create VoIP trunk and the trunk group for routing and some SIP settings and the general preferences 6 2 1 VoIP trunk There are 3 types of trunks listed in this page
26. ntation Indicator allowed Nof none ES Caller ID Prefix International Prefix National Prefix Local Prefix Private Prefix Unknown Prefix z DOD Settings Global DOD Figure 6 2 Edit E1 T1 Trunk 1 General Settings Mode Type EI T1 J1 Signaling PRI MFC R2 SS7 Linecoding HDB3 AMI B8ZS Codec Default A Law U Law Echo Cancellation This disables or enables echo cancellation it is recommended not to turn this off Framing e Yeastar 25 44 NeoGate TE100 User Manual CRC Verification 2 PRI Basic Option Switch Type national National ISDN type2 common in the US nil National ISDN type 1 dmsi00 Nortel DMS100 4ess AT amp T 4ESS 5ess Lucent 5ESS euroisdn EuroISDN qsig Minimalistic protocol to build a network with two or more PBX of different vendors Switch Side User Network 3 PRI Advanced Option Enable Facility To enable transmission of facility based ISDN supplementary services such as caller name from CPE over facility Over Lap Dial Define whether TE200 can dial this switch using overlap digits If you need Direct Dial in DDI in German Durchwahl you should change this to yes then TE200 will wait after the last digit it receives Reset interval Set the time in seconds between restart of unused channels Some PBXs don t like channel restarts so set the interval to a very long interval e g 100000000 or never to disable entirely If you a
27. only required when your public IP address is not static It is recommended that a static public IP address be used with this system Please contact your ISP for more information External Refresh Interval If an external host has been supplied you may specify how often the system will perform a DNS query on this host This value is specified in seconds Local Network Identification Used to identify the local network using a network number subnet mask pair when the system is behind a NAT or firewall e Yeastar 33 44 NeoGate TE100 User Manual Some examples of this are as follows 192 168 0 0 255 255 0 0 All RFC 1918 addresses are local networks 10 0 0 0 255 0 0 0 Also RFC1918 172 16 0 0 12 AnotherRFC1918withCIDRnotation 169 254 0 0 255 255 0 0 Zero conf local network Please refer to RFC1918 for more information NAT Mode Global NAT configuration for the system The options for this setting are as follows Yes Use NAT Ignore address information in the SIP SDP headers and reply to the sender s IP address port No Use NAT mode only according to RFC3581 Never Never attempt NAT mode or RFC3581 support Route Use NAT but do not include report in headers Allow RTP Reinvite By default the system will route media steams from SIP endpoints through itself Enabling this option causes the system to attempt to negotiate the endpoints to route packets to each other directly bypassing the system It is
28. pecial meanings X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The V will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digits phone number Example 2 LNXXNXXXXX will match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number Strip digits from front before dialing Allows the user to specify the number of digits that will be stripped from the front of the phone number before the call is placed For example if users must press O before dialing a phone number one digit should be stripped from the dial string before the call is placed Prepend these digits before dialing These digits will be prepended to the phone number before the call is placed For 0 r Yeastar 41 44 NeoGate TE100 User Manual example if a trunk requires 10 digit dialing but users are more comfortable with 7 digit dialing this field could be used to prepend a 3 digit area code to all 7 digit phone numbers before calls are placed 6 3 2 Blacklist Blacklist is used to block an incoming outgoing call If the number of incoming outgoing call is listed
29. pport Yeastar K Figure 6 13 Trunk Group Click Add New Trunk Group G e Yeastar 37 44 NeoGate TE100 User Manual New Trunk Group Group Name Group Members Avaliable Trunks Selected Account Account Yeastar Trunk Sa Support Service Provider Account1 Account w Save Cancel Figure 6 14 Edit Trunk Group Group name Input the name of this group Group members All the SIP trunk you created will be listed here please choose the approperate trunk to the right side as a group 6 2 4 General Preferences This is the general preferences of TE100 General Preferences General Preferences Ring Timeow 30 s MAX Call Duration 6000 s HTTP Bind Port Save A Cancel Figure 6 15 General Preference Ring Timeout Number of seconds to ring a device before handling the call default value is 30s MAX call duration The absolute maximum amount of time permitted for a call A setting of 0 disables the timeout Default value is 6000s HTTP bind port Web Access Port Port to use for HTTP sessions Default 80 e Yeastar 38 44 NeoGate TE100 User Manual Note please reboot the system to take effect 6 3 Routes Settings There are two default routes to route the calls from E1 to SIP and SIP to E1 In this page we can route the call from one trunk to another trunk or a trunk group Routes List Routes List Add New Route Ro
30. re in Israel the following is important As Bezeg in Israel doesn t like the B Channel resets happening on the lines it is best to set the reset interval to never when installing a box in Israel Our past experience also shows that this parameter may also cause issues on local switches in the UK and China PRI Indication Tells how Device should indicate Busy and Congestion to the switch user Accepted values are inband Device plays indication tones without answering not available on all PRI BRI subscription lines outofband Device disconnects with busy congestion information code so the switch will play the indication tones to the caller Busy will now do same as setting PRI_CAUSE 17 and Hangup 0 r Yeastar 26 44 NeoGate TE100 User Manual Remote Dialplan Called number type Remote Number Type Called number identification Location Dialplan Calling number type Location Number Type Calling number identification Screen Indicator SI The SI provides information on the source and the quality of the provided information Presentation Indicator PI The PI provides instructions on whether or not the provided calling line identity is allowed to be presented or indicates that the number is not available Nsf Used with AT amp T PRIs If outbound calls are being rejected due to Mandatory information element missing and the missing IE is 0x20 then you need this setting 4 Caller ID Prefix Internatio
31. t are not present in most other codecs G 722 G 722 is a wideband speech coding algorithms which supports the bit rate of 64 56 and 48kbps wideband It s a broadband voice encoding of G series G 726 A PSTN codec used worldwide that provides good voice quality and consumes 32kbit s in each direction receiving and transmitting of a VoIP call G 726 is supported by some VoIP phones ADPCM G 729A H261 H263 H263p H264 MPEG4 Note If you would like to use G 729 please enter your license SIP Settings General NAT Codecs QOS T 38 Advanced Settings Tos SIP CS3 v Cos SIP 3 v Tos Audio EF v Cos Audio 5 v Figure 6 10 QoS QoS Quality of Service is a major issue in VOIP implementations The issue is how to guarantee that packet traffic for a voice or other media connection will not be delayed or dropped due interference from other lower priority traffic When the network capacity is insufficient QoS could provide priority to users by setting the value 5 T 38 Settings on this page is for the purpose of improving receiving and sending T 38 FAX 6 r Yeastar 35 44 NeoGate TE100 User Manual SIP Settings General NAT Codecs QOS T 38 Advanced Settings 4 Re invite SDP Not Add T 38 Attributes No Error Correction FEC T38 Max BitRate 14400 Y Figure 6 11 T 38 Settings Table 6 1 Description of T 38 Settings Re invite SDP Not Add T 38 If setto Yes SDP in re invite packet will not add Attributes T
32. tic Routes Defined Figure 5 4 Static Route Settings 1 Route Table The current route rules of TE100 Destination The destination network to be accessed to by TE100 Subnet Mask Specify the destination network portion Gateway Define which gateway TE100 will go through when access to the destination network Metric The cost of a route is calculated by using what are called routing metric Routing metrics are assigned to routes by routing protocols to provide measurable statistic which can be used to judge how useful how low cost a route is Interface Define which internet port to go through 2 Static Route Rules You can add new static route rules here G e Yeastar 16 44 NeoGate TE100 User Manual 5 2 Firewall Settings Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the Internet especially intranets All messages entering or leaving the intranet pass through the firewall which examines each message and blocks those that do not meet the specified security criteria 5 2 1 Firewall Rules General Preferences General Settings Note 1 You must reboot the system after enabling or disabling firewall 2 t is strongly recommended to add local network address to a common rule with the action is accept or it may be dragged into the blacklist Vi Q Enable Firewall Disable Ping Drop All Firewall has started successfully
33. tly 3 Administrator Login From your web browser input the IP address of the NeoGate TE100 If this is the first time you are configuring TE100 please use the default settings below your PC should be in the same local network with TE100 0 r Yeastar 6 44 NeoGate TE100 User Manual IP Address http 192 168 5 150 Username admin Password password In this example the IP address is http 192 168 10 129 http 192 168 10 129 192 168 10 129 W ve BH Google CD B fto Rx y gu AL pop ISDN VoIP Gateway for Cost Reduction amp NeoGate Configuration Panel User Name NEWGATE gt Language English SC Copyright 2006 2014 Yeastar Technology Co Ltd All Rights Reserved Figure 3 1 NeoGate Web Configuration Panel Login Page This is the welcome page of TE100 after login successfully ARS 6 Status System Gateway Logout D System Status Welcome IP Trunk Status E1 11 status Network Status Se ISDN VolP Gateway i H Call Logs j r System Logs J Figure 3 2 NeoGate Admin Configuration Interface 4 Status Tee Click ma to start to check the status of TE100 including the system s status and the detailed reports e Yeastar 7 44 NeoGate TE100 User Manual 4 1 System Status In this page we can check the status of the system including trunk status network status and system information 4 1 1 IP Trunk
34. ute name DID Number Outbound Dial Pattern Inbound Caller Pattern E1 to SIP SIP_to_E1 Figure 6 16 Routes List 6 3 1 Route List Click edit to check the details there are two modes for you 1 Simple mode Edit Route simple Mode Route name E1_to_SIP Match Incoming Calls Call Comes in From Trunk E1Trunk1 x Handle Matched Incoming Calls Send Call Through Account Account Ke Save A Cancel Figure 6 17 Simple Mode Route Settings Route name A name for this route Match incoming calls e Yeastar 39 44 NeoGate TE100 User Manual Choose the trunk or trunk group for the incoming calls Handle matched incoming calls choose the trunk or trunk group to route the incoming calls to 2 Detailed mode Detailed mode can be accessed to by choosing No for Simple mode Edit Route simple Mode Route name E1_to_SIP Match Incoming Calls Call Comes in From Inbound Caller Pattern DID Number sid DID AssociatedNumber9 sd Handle Matched Incoming Calls Send Call Through Outbound Dial Pattern Strip D digital from front before dialing Prepend these digitals before dialing sf Save Le Cancel Figure 6 18 Detailed Mode Route Settings Route name A name for this route Match incoming calls Choose the trunk or trunk group for the incoming calls Inbound caller pattern Match the prefix of caller ID for incoming

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