Remote Satellite Terminal RST100 Installation and User Manual
Contents
1. 4 4424 422 21 22 REMOTE 4 1 01 25 ACCESSORIES L OPTIONS teehee eta cp cca d 26 BEAM RST970 INTELLIGENT HANDSET sess eene 26 BEAM RST973 IN VEHICLE HANDS FREE KIT 26 SPECIFICATION SUMMARY eo oc cere eva anoo co Canned trado cra Du saath Canned uaa a d 27 rA pA dci 28 2022 Q 30 BEAM WARRANTY CONDITIONS 1 42 1 6 33 RST100 INSTALLATION amp USER MANUAL Safety Information IMPORTANT Please read the following information carefully before installing and using this BEAM equipment Failing to follow instructions may compromise the safety of the product and may result in personal injury and or equipment damage Please consult your supplier if you have any further questions Your RST100 is a low power radio transmitter and receiver when ON it receives and sends out radio frequency RF signals The design of your RST100 system complies with international safety standards Refer to the appropriate section of this2. Digits can be entered exactly as you would enter them if you were on a directly connected terminal All replies to your commands come back in one SBD email attachment and the original entered command is echoed back so you can see what each reply is for Eg To set the Ringer Frequency remotely to 20Hz Send an SMS to the phone number containing RST RMT 3170 4120 Where RST is the start of command message flag and 3170 is the default Supervisor PIN 4 selects the tone menu 1 selects ring frequency and 20 Hz is the new ring frequency required The automatic confirmation reply returned via email will contain From Iridium SBD Servic Tempe AZ Sent Tuesday August 13 2002 12 49 PM Subject SBD Msg From Unit 304050607080903 OMSN 23 Time of Session UTC Tue Aug 13 16 51 04 2002 Session Status TRANSFER OK essage Size bytes 351 Unit Location Lat 59 372463 Long 75 309806 CEPradius 3 essage is Attached The attached sbd file returned will contain 3170 OK Confirms PIN OK41 25 OK Advises content of parameter before the change is effected 25 RST100 INSTALLATION amp USER MANUAL Accessories amp Options BEAM 57970 Intelligent Handset The RST100 is capable of supporting voice services on the Iridium network through the use of an optional Intelligent handset This Intelligent Handset enables you to access Voice and SMS services over the Iridium network in
3. Installation Options e dt gt BEAM TE KNOW HOW Indium Antenna Remote Satellite Terminal RST100 Intelligent Handset gt RS232 Data Connection 110 240 V AC b 2 Cordless RJ 11 Phone RJ 11 PABX Integration 11 32 V DC RST100 INSTALLATION amp USER MANUAL The Front Panel 1 2 3 4 5 Status LEDs Power Voicemail waiting SMS waiting Call status Signal strength BIO I D Subject to network availability The Rear Panel Accessory Lina Hanoset Comm Part Power Inpul 11 32V Ay gr c N BEAM Antenna QQ Maton Australis A RJ11 Phone Socket B Parallel RJ11 Phone Socket C Intelligent Handset D Comm Data Port E Reset Button F Iridium Antenna Port G DC Power Input H Remote Status Indicator Not used 1 Log Port Configuration Port using BEAM Management System RST100 INSTALLATION amp USER MANUAL The RST100 Status Indicators The status indicators are located on the front panel of the RST100 The LED lights on the front panel show the RST100 status Note The LEDs will blink in different combinations to indicate transmission status signal strength and power Power When powering up the RST100 the Power LED flashes while it carries out internal self diagnosis and then illuminates a steady green Vmail The Voicemail LED flashes to indicate message s are waiting in your voice mailbox to be retrieved This service is subject to net
4. accessories are available for your RST100 FX2600 Fax Adapter RST050 Battery Backup Sub System RST978 In vehicle Hands free kit RST970 Intelligent handset Cable Kit Antenna External Ringer O O O O O 0 See your Service Provider for pricing and availability of these quality accessories User information RST100 INSTALLATION amp USER MANUAL 2 Please record your serial number here for future reference Model Serial no BEAM RST100 WWI This number can be copied from the white shipping label on the RST100 box Eg 100A2800 The following PIN codes may be required to use your RST100 please complete these details for future reference Unlocks SIMPIN siMcard to Signal LED Supplied by enable flashes your Service to be Red Provider made PUK Unlocksa Signal LED Supplied by SIM flashes your Service card Red Provider Allows User PIN access to Supplied user menu Enter 9 8 7 6 of RST100 on console via log port Default setting Allows Supervisor accasa to PIN supervisor Sete 3170 RST100 via log port Default setting RST100 INSTALLATION amp USER MANUAL Contents PACKAGE CONTENTS is 3 OPTIONAICACGCESSORIES 5 5 lari rident exorta 3 U
5. available to store another message Or there is a message waiting Use the message menu to read delete messages and free up some space 31 RST100 INSTALLATION amp USER MANUAL Your terminal has the SIM card inserted but the display says Enter PUK Enter the PIN unblocking key PUK1 or contact your service provider Your PIN is blocked Check Card or Insert Card Check the card is inserted correctly Check the contacts of the card are clean Clean the chip with a soft cloth See your Service Provider if continues 32 RST100 INSTALLATION amp USER MANUAL lt BEAM BEAM Warranty Conditions BEAM Communications gives this express warranty along with extended warranty endorsements where applicable in lieu of all other warranties express or implied including without limitation warranties of merchantability and fitness for a particular purpose This constitutes our sole warranty and obligation with regard to our products as well as the Customer s sole remedy BEAM Communications expressly disclaims all liability and responsibility for any special indirect or consequential damages or any further loss of any kind whatsoever resulting from the use of our product s The Customer s sole and exclusive remedy and the limit of BEAM liability for any loss whatsoever shall not exceed the purchase price paid by the Customer for the product to which a claim is made All products manufactured by BEAM Communication
6. conjunction with the RST100 Connecting an Intelligent Handset The Intelligent handset is easily connected to the RJ45 socket located on the RST100 Voice Data module The unit should be powered off before inserting the connector and then reset once connected An extension cable to the Intelligent handset can be sourced and used if required FX2600 Fax Adapter The FX2600 Fax Adapter allows you to send faxes from any Group 3 fax machine to anywhere in the world The RST973 simply connects to the COMM Port on the RST100 module The installation instructions supplied with the FX2600 kit will provide more detailed instructions IRIDIUM 26 RST100 INSTALLATION amp USER MANUAL Specification Summary Power 11 32V DC 2 5A Plug pack if provided 90 250VAC 50 60Hz input Power Consumption 12Volt 24Volt Average Standby Mode 0 350A 0 165A Talk Transmit Mode 0 515A 0 255A Ring Equivalence 3 REN Number Impedance 600 or TN12 2 wire interface Open circuit voltage 48V DC 5 Ring Voltage gt 56V RMS EMC Compliance C Tick and A Tick CE mark 1616MHz to 1626 5MHz Frequency range Average Power 7W during a transmit slot max Average Power 0 6 W during a frame typical Receiver Sensitivity 118 5 dBm at 50W typical Receiver Spurious 60 dB Rejection at offsets gt 1 MHz typical Duplexing method TDD Time Domain Duplex Oscillator stabil
7. of your RST100 If your Service Provider has not installed the SIM card for you follow these steps to install it insert or remove the SIM card If you do not the memory on Warning Make sure the RST100 is switched off before you your SIM card and or the SIM card itself may be damaged RST100 INSTALLATION amp USER MANUAL Step 1 Using a Phillips head screwdriver remove the holding screw and keep it in a safe place TI HB dM Step2 Slide open the compartment cover Step 4 Remove the screws with the Allen Key provided to expose the SIM Holder of the RST100 Step 5 Gently insert the SIM card into the slot making sure that the golden connectors are facing downwards Step 6 Replace the cover and secure with Allen screws Step 7 Slide the compartment cover back into place Step 8 Secure the cover with the holding screw removed in Step 1 above 12 RST100 INSTALLATION amp USER MANUAL Installing RST100 This chapter explains how to install the RST100 Warning Make sure the RST100 is switched off before you connect any cables If you do not the RST100 may be damaged Note Before you install the RST100 determine if the unit is preconfigured or needs customer configuration Mounting the RST100 The RST100 comes with two 2 right angle brackets that allow mounting for mobile and fixed positioning Note To ensure a secure installation Mount the RST1
8. returned product which is not defective or is found to be defective as the result of improper use maintenance or neglect 7 BEAM Communications will not accept responsibility for any invoiced goods or services that are not covered by a BEAM Communications written purchase order Under no circumstances does BEAM Communications agree to pay for labour or other related expenses associated with the troubleshooting and or repair of our product without prior specific written authorization 8 Information in our descriptive literature is based on product specifications that are current at the time of publication Product specifications designs and descriptive literature are subject to change as improvements are introduced Although we announce changes as they occur we cannot guarantee notification to every Customer BEAM Communications warrants delivered product to conform to the most current specifications designs and descriptive literature 9 This warranty policy may be expanded or limited for particular categories of products or Customers by information sheets published as deemed appropriate by BEAM Communications The warranty for third party Products is that of the third party and not BEAM warranty 33
9. 00 clean even surface Clean the mount surface of the RST100 Use the correct type of screws as supplied If mounting on wood ensure wood is structurally sound Leave enough room around the RST100 to allow easy access to the rear panel Do not install the unit in a permanently concealed area Access must be possible in the event future service be required O The mounting brackets provide for two mounting methods A Drop in inside corner mount B Flush outside corner mount RST100 INSTALLATION amp USER MANUAL Mounting the RST100 unit continued Step 1 Attach the two 2 mounting brackets securely to a suitable structure making sure the space between the brackets is wide enough to smoothly slide in the RST100 Satellite Terminal pet 00 Step 2 Secure the RST100 to the mounting brackets using supplied screws Step 3 Carefully slot the RST100 between the two mounting brackets and secure with the retaining screws RST100 INSTALLATION amp USER MANUAL Connecting the AC Power Cable 1 Make sure the AC power switch supplying the RST100 power pack is OFF 2 Plug in the power cable into the power jack located on the rear panel of the RST100 Power 11 32V DC 3 Secure the cable by tightening the plug collar 4 Using a country specific PC Monitor or kettle cord connect this to the AC plug pack for accessing Mains power Connecting the DC
10. Initiate Sends ring to PBX incoming call Indicated by Call Progress state configured service tones Detects outgoing Detects off hook call from PBX from PBX Progress Sends dial tone to PBX state Signalling DTMF in call Detects on hook Detect disconnect from PBX The RST100 RJ11 default port setting is set to an International Default to operate out of the box with most phones and PABXs available Within this International Default the line impedance is set to 600 Ohms and the levels in the up and downlink directions to suit the expected deployment scenarios Specific implementations and terminal equipment may require adjustment of these parameters in association with your Service Provider 22 RST100 INSTALLATION amp USER MANUAL Configuring the RJ11 port parameters The ability to configure the RJ11 port parameters is one of the major features of the RST100 Port parameters can be configured using the BEAM Management System BMS The BMS allows the configuration of Dialled number processing to support crew calling and specialised applications e Line settings such as dial tone frequency and sound in order to make the RST100 sound like any other phone in the network e Gain settings to allow optimisation for short and long copper tails up to 500m e Impedance to accommodate a large range of terminals equipment including PBXs This ability to adapt the RST100 to particular applications opens up new a
11. Power Cable 1 Connect the DC termination terminal of the cable to your DC power source 2 Plug the remaining end with the screw connector into the power jack located on the rear panel of the RST100 Power input 11 32V DC 3 Secure the cable by tightening the plug collar RST100 INSTALLATION amp USER MANUAL Connecting a Handset or other POTS RJ 11 device 1 Connect a telephone answering machine or cordless phone into the Line or Accessory socket This socket supports an RJ11 plug 2 dedicated FX2600 Iridium Fax Unit or visit us at www beamcommunications com Facsimile Messaging via a standard RJ11 connection is not supported on the Iridium Network see your Service Provider to discuss the 3 The Accessory amp Line sockets work in parallel Power 11 32V DC Connecting the optional Intelligent RST970 Handset 1 Connect to the lridium Intelligent Handset if supplied directly to the Handset socket of the RST100 Power Input 11 32v DC Figure RST970 Handset cable connected to Handset Port Only use the extension cables for this handset provided Cables up to 30 metres in length are available consult with your Service Provider 16 RST100 INSTALLATION amp USER MANUAL Connecting a laptop or PC 1 Plug the laptop cable into the Comm Port of the RST100 Figure Serial cable connected to Comm Port For more information on accessing Iridium Data Services with your RST100 p
12. RST100 Installation amp User Manual for additional safety information D Warning Do not open equipment There are no user serviceable parts inside If a DC power supply is to be used its output must comply with the Safety Extra Low Voltage SELV requirements of IEC60950 All connectors except the Line and Accessory sockets must only be connected to equipment ports which comply with the Safety Extra Low Voltage SELV requirements of IEC60950 Conventions in this Manual Warnings cautions and notes appear throughout this manual and are represented by following conventions Np Oe Warning This symbol and associated text indicate a warning note providing information to prevent personal injury or damage to equipment Note This symbol and associated text indicate a note providing general operating information Interference All wireless phones may get interference which could affect performance Record Write details of your unit for easy reference when required Ideal when troubleshooting 6 RST100 INSTALLATION amp USER MANUAL About BEAM Communications e7 189 BEAM BEAM Communications is an authorised manufacturer of Iridium Satellite products BEAM develops subscriber products that utilise the Iridium satellite network of Low Earth Orbit Satellites known as LEOs The Iridium network is extensively used around the world by commercial enterprises and defence agencies BEAM products address the n
13. SER INFORMATION 2 2 3 2 2 0 2 22 1 e kae vade cei do QE aca Ck a dob aud v S Adda v dU ke Ta 4 iren ple 5 SAFETY INFORMATION 5 RD neus x aa ka acne Ga Dx nu a ade 6 ABOUT BEAM 65 7 ABOUT THE RST100 aeter anita eta Te asap e Dr CL Kanu Ta 8 522 e EDU ERR 11 WHATISASIM CARD terr mtis d steve tear rede tiM 11 SIM GARD PROTECTION e die i E intet o a DR atate 11 INSTALLING amp REMOVING THE SIM CARD sssssssssssseseeeeene rennen enne entretenir nne 11 INSTALLING RST 100 1n pee rapa ir 13 MOUNTING THE RS T00 iile teet etsi eet bete ni ette 13 INSTALLING THE ANTENNA REFER TO SEPARATE 18 RJ11 7POTS EQUIPMENT 3 eret eec tent ebur ate de 19 INER c WHO 19 5 gt 20 CONNECTING YOUR RST100 WITH
14. connected to an RST100 enables the handset to be run long distances from the RST100 over whilst still supporting SMS Typically the Intelligent type handsets are limited to less than 10m 30 whereas the SMS POTS being on the RJ11 line will support 100s metres 1000s feet Connecting an configuring an SMS POTS telephone SMS POTS telephone is easily connected to the RST100 terminal via the RJ11 connection as mentioned in Connecting a Handset or other POTS RJ 11 device section of this document Using the BEAM Management System the RST100 must be configured to enable the SMS POTS feature For more information consult the 857100 Configuration and Beam Management System Manual Available on the Beam Starter CD supplied with the terminal or available for download from www beamcommunications com 24 RST100 INSTALLATION amp USER MANUAL Remote Configuration The Supervisor Menu items are available for remote configuration via a combination of the Iridium Short Burst Data and or SMS services Refer to your Service Provider on how to register for this service To configure your RST remotely you will need to know its Phone Number Supervisor PIN and International Mobile Equipment Identifier IMEI number Multiple configuration commands can be sent in one SMS and the Supervisor PIN is only required once at the start Once the PIN has been entered the top of hierarchy for each subsequent command in the message is the Supervisor menu
15. eeds of individuals communities government agencies and the corporate sector providing voice and data access without the need for traditional wire line or mobile phone infrastructure As the Iridium satellite network is global BEAM products address global markets across the spectrum of rural and remote users including households motor vehicles telemetry maritime and emergency services BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Web www beamcommunications com Info info beamcommunications com Support support beamcommunications com Tel 61 3 8851 0400 Fax 61 9560 9055 RST100 INSTALLATION amp USER MANUAL About the RST100 The RST100 Remote Satellite Terminal gt provides a reliable and cost effective telephone or data service connection when a wired connection is not available via the Iridium network a satellite based wireless communications network allows the connection of standard telephone handsets and other telecommunications devices emulates the functionality of the Public Switched Telephone Network PSTN includes two wire voice connections a Hayes compatible modem providing a serial socket for a computer a socket for the connection of a plug pack type mains power supply and a connection to an external antenna provides a serial control interface and audio input and outputs by way of the transceiver s control and connection interface
16. ex v BEAM Remote Satellite Terminal RST100 Installation and User Manual Satellite Terminal pst 00 BEAM Communications Pty Ltd RST100 INSTALLATION amp USER MANUAL Remote Satellite Terminal RSTOO Installation and User Manual BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Information furnished by BEAM Communications Pty Ltd BEAM is believed to be accurate and reliable However no responsibility is assumed by BEAM for its use or for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of BEAM BEAM reserves the right to change specifications at any time without notice Copyright 2008 BEAM Communications Pty Ltd All rights reserved Product name RST100 User amp Installation Manual Manual revision 5 0 Part Number USRMANO000205 Release date January 2008 RST100 INSTALLATION amp USER MANUAL Package Contents Check that your RST100 package contains 1 x RST100 unit 1 x Universal plug pack power adapter 110 240V AC 1 x Country Specific PC Monitor Kettle Cord 1x DC Power Cable for use only on 11 32V DC input 1 x 9 pin to 9 pin RS 232 cable Male to Female 1 x User Manual printed Allen Key screws amp washers 2 x Mounting Brackets 1 x Beam Starter CD LODOIODDUIUDCLU Optional Accessories The following optional
17. face specification with the following parameters however the Log Port communicates only at 9600 Parameter Specification Communication Rate 220 to 115 200 Baud Protocol 1 start bit 8 data bits no parity 1 stop bit asynchronous Voltage Levels and Sensitivity RS232 compliant 29 RST100 INSTALLATION amp USER MANUAL Troubleshooting This chapter provides information to help you troubleshoot problems you may encounter while running the RST100 Q No LEDs on RST100 A Check power is connected and switched on at the wall Q RST100 fails to register with the Iridium service after 30 seconds A Press reset button Q No dial tone A Check if a data call is in progress and power is connected and equipment is in a normal state Q Cannot make call two tone signal heard A Phone requires a PIN or PUK refer to the handbook Q PC cannot connect to RST100 A Check that the correct cable is used on the correct port and that the bit rate is set the same for both terminal and RST100 Q You cannot make calls A Check that the antenna is properly mounted Do you have a clear view of the sky Did you enter the number in international format All calls made from the Iridium System require a special calling sequence please refer to your Service Provider for these details Check the signal strength meter If the signal is weak move the antenna to a more open area Check the Network Selection set
18. ity 1 5ppm Input output impedance 50 Ohms Multiplexing method TDMA FDMA ironmental Operating Temperature 0 C to 55 C ambient Range Operating Humidity Range lt 85 RH non condensing Storage temperature 30C to 70C Weight 2 5 kg Dimensions 225 x 277 x 538mm Compliance Full IEC60945 27 RST100 INSTALLATION amp USER MANUAL RS232 Specification The RST 100 is provided with two RS232 serial ports for log and data connection Both are 9 pin D type female sockets wired DCE for connection to a standard PC with a 1 1 cable Physical Connection The pin out of both connectors is described in the following table Lor HEN Common DCD FOERST 0000 28 RST100 INSTALLATION amp USER MANUAL RS232 Port Signal Support and Handshaking On the data logging port DCD and DSR output signals are related to DTR input and CTS is tied to RTS as shown The Data port supports full software XON XOFF handshaking on data AT commands bypass this as standard for Hayes modems or full hardware handshaking on RTS CTS with DCD carrier indication The Log port has no software handshaking support and hardware handshaking is loop back only since the command set requires a minimal buffer LBT Data Port Data Logging Port DCD DTR DEN RS232 Port Electrical Parameters The LBT Comm Port and Log Ports conform to the RS232 inter
19. l be permanently disabled if an incorrect PUK is entered 10 times in a row RST100 INSTALLATION amp USER MANUAL Making a phone call Logging on to Iridium Network With the power turned on the RST100 will attempt to register with the Iridium network The Signal LED uses colours to indicate how strong the Iridium signal is at your location Signal LED colour Signal strength definition Green Strong Orange Acceptable Red No signal no calls possible refer to Troubleshooting section In most cases the indicator will show green after a short period of approximately 15 seconds orange indicates an acceptable but marginal signal strength To resolve this situation refer to Troubleshooting section of this manual If the indicator remains solid red there is a problem with the installation and or the SIM card calls cannot be made or received Making a phone call To successfully make a call on the Iridium network you need the following o Dial tone on the telephone handset o Call LED must shine green or orange continuously Continue to make your phone call as you normally use a traditional phone noting any dialling prefix instructions advised by your service provider Once you have entered the phone number you will hear progress pips from the Iridium network It can take up to 30 seconds for the Iridium network to connect a call so a pause at this stage is not unusual You will
20. lease refer to the Beam Data Guide available at www beamcommunications com Connecting to the Log Port 1 Plug the laptop cable into the Log Port of the RST100 Accessory Line Handset Comm Port Reset Power Input 11 32 DC Figure Serial cable connected to Log Port The Log Port should only be used for configuration and control of the terminal equipment The Log Port cannot be used for communications or data services The Log Port can also be used when using a BEAM Alert Monitoring Device refer to the instruction provided with the accessory device for configuration and installation 17 RST100 INSTALLATION amp USER MANUAL Connecting an Antenna Cable 1 Plug the antenna cable into the antenna jack located on the rear panel of the RST100 as shown below Secure this cable by tightening the connector collar 2 The specified cable being used must not exceed the Iridium 3dB maximum loss rating This will ensure maximum performance of your RST100 Refer to your Service Provider for full details or to purchase an approved cable Power Input 11 32V DC BEAM Made in Australia Figure Antenna cable connected to a RST100 Installing the External Antenna Refer to the separate Iridium Antenna Installation Guide for complete instructions This guide is supplied with your RST100 or available for download at www beamcommunications com RST100 INSTALLATION amp USER MANUAL RJ11 POTS E
21. quipment The RST100 supports gt multiple variations of standard telephone equipment including standard corded cordless multiple handset cordless answering machines and other external ringing devices gt atelecommunication standard of 3REN which allows it to support multiple extension of the line gt long cable runs off the RJ11 socket This provides flexibility for installation as well as running long line distances from power in remote environments gt most RJ11 equipment that can be purchased in most countries It is advisable to purchase equipment that is endorsed or certified by the telecommunication authority in your country PIN Codes To activate your RST100 to make and receive calls you may need to enter a PIN code described below RST100 Signal LED Handset tone Action required Enter four digit SIM PIN and await a change of Distinctive dial tone tone up to 10 seconds Flashing Red LED two tones of equal then hang up length When successful the phone will register and proceed with normal use Enter the PUK code await a change of tone up to ten Distinctive dial tone seconds and hang up Flashing Red LED high tone is longer than low tone When successful the phone will register and proceed with normal use Constant LED Normal dial tone No action required The PUK code is required to be entered if the SIM PIN is entered incorrectly 3 times in a row The SIM card wil
22. reas of use in Crew Calling Rural Community Centres SOHO use Universal Service Obligation activities RST100 is designed to support multiple phones parallel and can operate with many common calling card platforms allowing the creation of specific solutions to address specific needs The configuration of the RJ11 interface is covered in the RST 100 Configuration and Beam Management System Manual a companion to this document Configuring SMS POTS Feature Note The SMS POTS Functionality is only available on RST100 terminals with the following serial number type Serial Numbers 100AXXXX serial number must contain an A to support the SMS POTS Functionality Refer to the User Information section to verify your RST100 is SMS capable The RST100 can support the use of an SMS POTS telephone to provide SMS messaging over the Iridium network without the need to use an Intelligent handset or a Computer to send and receive SMS messages Using a POTS SMS telephone it is possible to initiate an SMS message and send it to another Iridium user or to another cellular user selected Service Providers only Do not use an Intelligent handset in conjunction with an SMS POTS telephone as the Intelligent handset and the SMS POTS telephone cannot receive SMS messages sequentially The SMS POTS telephone will always have priority 23 RST100 INSTALLATION amp USER MANUAL Using an SMS POTS telephone
23. s are warranted to be free from defects in material and workmanship in accordance with and subject to the following terms and conditions 1 This warranty is limited to the original Customer only It cannot be transferred or assigned to third parties unless the intent to transfer to a third party is expressly indicated in a purchase order and or warranty processing arrangements have been agreed upon in writing by BEAM 2 BEAM Communications does not warrant any installation maintenance or service of the Products not performed by BEAM nor does it warrant the use of Products with unapproved ancillary products 3 BEAM Communications will correct any defects in material or workmanship of products manufactured by BEAM which appear within 12 months from the date of shipment by BEAM Communications to the Customer BEAM Communications will repair or replace at our option any defective product provided that our analysis and or inspection discloses that such defects developed under normal and proper use 4 This warranty does not extend to goods subjected to liquid or particulate ingress extreme humidity misuse neglect accident or improper installation or to maintenance or repair of products that have been altered or repaired by anyone except BEAM Communications unless otherwise stated in writing 5 The warranty is a return to base warranty and freight is paid by the sender 6 Acharge of USD150 including return freight will be made for testing
24. shortly hear the called party end ringing or hear a busy tone and voice message indicating why your call was not possible When the other party answers the Call LED will change from steady orange to flashing orange indicating call in progress This is a normal operating procedure To end the call hang up the handset The Call LED light will then turn off 20 RST100 INSTALLATION amp USER MANUAL Accessing Vmail and SMS on your RST100 Voicemail When a Voicemail message has been received by the RST100 the Vmail LED will flash The LED will stop flashing when the message has been cleared when the user connects to the Voicemail retrieval number programmed in the RST100 SMS Short Message Service When an SMS has been sent to the RST100 the SMS LED will flash This means that the SMS is ready to be read The indicator is cleared when the SMS has been read and cleared from the RST100 memory Note Refer to the RST100 Configuration and Beam Management System Manual for details of how to connect a PC to the RST100 to read and send SMS messages 21 RST100 INSTALLATION amp USER MANUAL Connecting your RST100 with a PABX The RST100 RJ11 port presents as an FXS line that is it looks like an exchange or central office line to a standard DTMF telephone attached to the RJ11 analog port If instead of a standard telephone a PABX is connected then the RST100 is performing the role of the network trunk as shown below
25. tings Check your Operator coverage map Is Restricted displayed Check the Call Barring setting Has a new SIM card been inserted 30 RST100 INSTALLATION amp USER MANUAL Q You can t receive calls A Check to see that your phone is powered on Check the antenna Is it properly mounted Do you have a clear view of the sky Check the signal strength If the signal is weak move the vehicle to a more open area Check the Call Forwarding and Call Barring settings Check the Ringer setting If it is off there is no audible ringer Q You can t make international calls A Have you included the relevant codes Press and hold the key to display the international dialling prefix and then enter the appropriate country code followed by the phone number Q Your PIN is blocked A Enter the PIN unblocking key PUK1 or contact your service provider Q Your PIN2 is locked A Enter the PIN2 unblocking key PUK2 or contact our service provider Q Your SIM card won t work A Is the card inserted the correct way Is the gold chip visibly damaged or scratched Return the card to your service provider Check the SIM and phone contacts If they are dirty clean them with antistatic cloth Q You can t cancel call forwarding or call barring A Wait until you are in an area with good network coverage and try again Q The SMS or VMAIL indicator keeps flashing A There is not enough memory
26. work support and not available from all providers SMS The SMS LED flashes to indicate an SMS message is waiting Call The Call LED indicates the status of the call which can be e In Call e Waiting to connect e Incoming call Signal The Signal LED indicates the strength of the signal from the Iridium network at your location This LED displays different colours to indicate the strength of the RF Radio Frequency signal and different on off conditions to indicate the terminal status Signal LED colour Signal strength Flashing RST100 is registering with the network please wait Green Strong Orange Acceptable Red No signal or is not registered on the Iridium network For further information about these aspects refer to the troubleshooting section of this manual RST100 INSTALLATION amp USER MANUAL Getting Started What is a SIM Card A SIM Card is a Subscriber Identity Module computer chip that contains identity information for accessing the Iridium network It functions as the digital memory of the RST100 and also stores your personal information including received SMS messages SIM Card Protection Handle the SIM card with care avoid exposing the card to static electricity water or dirt Scratching or bending the SIM card will damage the card or its metal contacts Installing amp Removing the SIM Card The SIM card is stored in a recess in the SIM card compartment located at bottom
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