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User Guide for SpeedStar Series

1. _ n amp Picture of tilting PH towards rear of the unit 7 Slide the printhead cartridge out of the print engine _e p gt Picture of sliding th e PH out of the unit 8 Gently wipe the printhead from one end to the other with a lint free cloth moistened with DI water and then cap the printhead to keep it moist while performing other tasks Picture of wiping PH nozzle strip I II Page 95 Speedstar User Guide Picture of capping the PH NOTE Each time the printhead is removed clean the PPCA contacts and fluidic couplings 9 Locate the PPCA contacts PPCA Contacts Picture of PPCA Contacts 10 Use a new lint free cloth dampened with DI water to gently wipe up and down to clean the PPCA contacts Page 96 11 Picture of cleaning the PPCA Contacts Locate the fluidic couplings a a ae ee Picture of Fluid ic Coupling with ink residue Speedstar User Guide Page 97 Speedstar User Guide 12 Moisten a foam swab with DI water Pictured of moisten swab 13 Place the foam swab in one of the ink channels on the fluidic coupling and rotate to clean eevee tw Picture of cleaning the ink channel 14 Use a new moist foam swab and repeat the process for each ink channel on both fluidic couplings until all 10 openings are cleaned Picture of soiled swab for one fluidic Coupling 5 channels Page 98 Sp
2. 00 LSeVj V V e __a e_eeasasSasaeawc st jan Page 4 Speedstar User Guide 5 2 2 Bi Weekly Maintenance Tasks 74 Aerosol and debris removal Paper Path optical sensor cleaning Wiper Inspection 5 2 3 Monthly Maintenance Tasks 77 Aerosol and debris removal Paper Path optical sensor cleaning Wiper Inspection Waste Ink Absorber inspection Ink Tubing inspection Lift Motor Gear inspection Paper Path Grit Roller inspection 5 2 4 Annual Maintenance Tasks 82 Aerosol and debris removal Paper Path optical sensor cleaning Wiper Inspection Waste Ink Absorber inspection Ink Tubing inspection Lift Motor Gear inspection Paper Path Grit Roller inspection Moving Part Motor Test Maintenance Module Sled Assembly cleaning Paper Dust removal Ink tank latch Ink Bay inspection Cutter ispection 5 2 5 As Needed Maintenance Tasks 90 Printhead Cartridge cleaning Manual Wipe while installed Printhead Cartridge cleaning Remove Cartridge Waste Ink Absorber replacement 6 Troubleshooting 102 6 1 Maintenance Module Troubleshooting 102 6 2 Printhead Troubleshooting 103 6 3 Liberty Troubleshooting 104 6 4 Print Quality Troubleshooting 104 7 Printer Specifications 105 Page 5 Speedstar User Guide 1 Introduction The purpose of this manual is to describe the operation of the SpeedStar 3000 label printer The first section provides and overview of the Memjet print technology to make you f
3. m Picture of Printhead Nozzle Plate Page 91 rr e Speedstar User Guide 3 Dampen a lint free cloth with distilled water 4 Gently wipe the print nozzle plate from one end to the other s Picture of wiping the nozzles 5 Fold the cloth and clean the nozzle plate again to remove remaining debris Pictures of soiled lint free cloth 6 Close the clamshell Page 92 Speedstar User Guide Printhead Cartridge Cleaning Remove Cartridge Preparation 1 Lightly dampen a lint free cloth with DI water Set the wipe on a clean surface 3 Lightly moisten the cloth strip in a PH shipping cap with a small amount of DI water and set aside a Picture of moisten PH Cap Perform the following steps to ensure proper printhead cartridge cleaning 4 Connect a USB keyboard to the printer then go to Start Run on the Embedded PC and run CMD Type in the following command usbcmd c ph_release This command will de prime the system During de priming the printhead latch will release Listen for the latch to click and observe that it is popped up when release is successful Page 93 Speedstar User Guide Latch popped up Ink backs out of tubing during de prime a ae xu aT Picture of released Latch and empty ink tubes Picture of opening the latch 6 Tilt the printhead cartridge towards the rear of the unit until it clicks Page 94 Speedstar User Guide
4. The printer will automatically feed the paper to starting position Choose the right Material Type Print Mode Media Edge Detection and Cut Mode Printer is now ready to print in Standalone Mode 1 12 2012 4 18 PM E E E LAN Down Print Engine ONLINE SS SS m Engine Up Paper handling amp print configuration Material Type ____ Print mode Die cut with gaps 9Roll to Cut Continuous Roll to Roll Tick marks on back Cut Mode Media Edge Detection End of job cut 9 Automatic Supervised Cut after N labels ae 1 Turn off A J V E Stitch Mode Adjustments Tof Bof Cutter mm 2 6 26364 f 110727c 1 12 2012 4 20 PM LAN Down Print Engine ONLINE Engine Up 140 LabelsGMIEIGaa PART NO P 32572 2 DATE PART NO P 32572 SOO CHIVAT OOM eor MEG VISUAL VERIFICATION I VISUAL VERIFICATION Wei in Elbow hs Degree reds in Elbow ag Degree Model F3276A Vem venice R SAI DAVED EC Taraan KI NE T E wees 1 rete Cintas rahe 1 2 pc T er abe ip tavta rata ene one a 6 PS 21 Labels PLUMBING _ SA NO ORIYAT DON reor T DATE PART NO P 32572 PART NO P 32572 ri 1 VISUAL VERIFICATION il VISUAL VERIFICATION i 2 in Elbow a Degree qin in P Elbow 90 Degree Model tf F3278A Model F3276Ac S LDA Deer eet T INDAK D aE ree n State STANDBY f 110727c Page 40 Sp
5. 2 Printer Parts and their functions 8 2 2 Print Engine 10 2 3 Printhead 11 2 4 Printhead Cartridge Dock 11 2 5 Print Mechanism 12 2 6 Cutter 12 2 7 Ink Cartridges 12 2 8 Ink Connection Ports 14 2 9 Ink Delivery System IDS 15 2 10 Bulkhead Assambly 15 2 11 Other IDS Components 16 2 12 Maintenance Module 16 2 12 1 Wiper Station 18 2 12 2 Printing Platen 18 2 12 3 Capping Spitton Station 19 2 12 4 Printhead servicing events 19 2 13 Print Zone 20 2 14 Onboard Print Engine Controller OQmniPEC and Main Board 20 2 15 The Controlling System 20 2 16 Control Panel GUI 21 2 17 Unwinder Rewinder 21 2 17 1 Description of Un Rewinder 22 3 Installing the Printer 23 3 1 Choose a location 23 3 2 Unpacking and Setup 23 3 3 Checking the Contents 24 3 4 Connecting the SoeedStar3000 25 3 5 Setting up the Printer 26 3 5 1 Installing the Maintenance Module 26 3 5 2 Installing the Ink Cartridges 29 3 5 3 Installing the Printhead 30 3 5 4 Switch on the Printer 35 3 5 5 Un Rewinder setup 36 3 5 6 Media Handling 38 3 5 6 1 Print Area 38 3 5 6 2 Load Media 39 3 6 Connecting the Printer to a computer 41 3 6 1 Connecting to a Local Area Network 41 3 6 2 Direct connection to a personal computer 41 3 7 Install Printer Driver 42 3 7 1 Driver specifications 47 3 8 Label printing generating print jobs 50 rc _ La g nRL__ Vwxnw eee e oaoane
6. Control Panel Speedstar User Guide The SpeedStar printer has a large user friendly touch screen based interface This control panel provides vital printer status information and enables operators to control and monitor the printer in an effective way The detailed description of the user interface can be found in the Using the Printer section 1 12 2012 4 17 PM p a Print Engine ONLINE Lon 59 99 99 91 Operation mode Roll to Cut label print mode cut at end of job Paper status paper is not present D 2 17 Unwind Rewind State STANDBY Picture of the SpeedStar 3000 control panel 4 LAN Down Engine Up v 1 2 6 26364 f 110727c Unwinder Rewinder is the official part for Speedstar Printers to handle the different type of medias NOTE It is not replaceable with other company s products Picture of an Unwinder Rewinder C Page 21 Speedstar User Guide 2 17 1 Description of the Unwinder Media roll guide Motorized core holder Speed determining arms Paperguide roller Axle holder stand Spindle Page 22 Speedstar User Guide 3 Installing the Printer 3 1 Choose a location The SpeedStar3000 should be placed on a properly levelled worktable or cabinet which is able to handle the printer s weight and minimum 61 cm 24 inch wide 3 2 Unpacking and Setup The printer is shipped in a strong cardboard box Before opening the box
7. Default Print Speed 12 IPS Size AS2 X237 9m is My Print Settings custom sizes Defaults memyjet Media type and media size are defined by the SpeedStar Series Driver and included during installation Field Values Media Type e Default e SpeedJet Glossy Label e SpeedJet Matte Label e SpeedJet Standard Label e SpeedJet Vellum Media Size e tLetter8 x11in 4x10in e Legal8 x14 in 4x11in e Statement5 x8 in 4x12 in e Executive 7 x 10 in 8x 10in e A4210x 297mm Env Monarch 3 7 8 x 7 in e A5148x210mm Env Com 1041 8x9 in e A6105 x 148 mm Env DL 110 x 220 mm e 4x6in Hagaki 100 x 148 mm e 5x 7in 100 x 150 mm e 5x8in e 1x1in Print Speed and e 12 IPS Quality e 6IPS Color Section e Color e Monochrome My Print Settings e Defaults Page 47 Speedstar User Guide Layout Tab SpeedStar Series nyomtat si be ll t sa Resizing 210 by 297 millimeters Original Size C Custom Resize 100 a Print on A4 210 x 297 mm J Scale to fit MultiPage N Up Pages Per Sheet Arrange Pages Right then down Print Borders My Print Settings Defaults Replace oe mernyet Field Values o O Arrange Pages e Right then down e Down then right e Left then down e Down then left My Print Settings e Defaults Page 48 Speedstar User Guide Media Tab SpeedStar Series nyomtat si be ll t sai Media Position Adjustment 210 by 297 millime
8. DL aaa ye se T f 110727c The SpeedStar printer allows the operator to store pre set labels in the printer for future retrieval and printing The labels are displayed as small preview images You can page through the labels and select the one you would like to print After selection pressing the Print button will be change to active and starts the print process Deleting pre set labels is not possible from here You can see a more detailed description in the print job generating section Page 60 Speedstar User Guide 4 5 One Touch Maintenance The role of the maintenance menu is to give access to functions that relate to maintaining your printer and the quality of printing Statisctisc and some calibration functions are also available here 1 12 2012 4 20 PM rr E E E LAN Down Print Engine ONLINE 1 Engine Up 99 399 99 99 91 One Touch it liaiksat laesben ZN Clear Engine Error Prime PH level 1 Prime PH level 2 eG Prime PH level 3 One Touch Paper Handling My Labels Maintenance v 1 2 6 26364 State STANDBY f 110727c 4 5 1 Light medium and heavy cleaning These buttons perform head cleaning in increasing intensity level Normally the engine s internal maintenance is sufficient for assuring good print quality In cases of visible print quality degradations however the manual cleaning buttons can be used It is recommended that operators always start with the li
9. Page 3 Speedstar User Guide 3 8 1 Normal printing from PC 50 3 8 2 Generating print jobs 50 3 9 Initial configuration and specification steps 51 3 9 1 Directory structure on Embedded PC 51 3 9 2 Preparing for software update 51 3 9 3 Installing NET 3 5 SP1 51 3 9 4 Upgrading Print Engine Firmware 52 3 9 5 Installing Upgrading Liberty 52 4 Liberty GUI 53 4 1 Overview 53 4 2 The main screen 53 4 2 1 Print Engine Status Area 53 4 2 2 Main Display Area 54 4 2 3 Menu Button Area 55 4 3 Paper Handling amp Print Configuration 56 4 3 1 Material Type 57 4 3 2 Media Edge Detection 57 4 3 3 Print Mode 58 4 3 4 Cut Mode 58 4 3 5 Adjustments 59 4 3 6 Stich Mode 59 4 4 Label Library 60 4 5 OneTouch Maintenance 61 4 5 1 Light medium heavy Cleaning 61 4 5 2 Printhead Prime 62 4 5 3 Service Station Eject Home 62 4 5 4 Clean Engine Error 62 4 5 5 Statistics 63 4 5 6 Network Settings 64 4 5 7 Replace Printhead 64 4 5 8 Tilt Calibration 65 4 6 Print Engine Status Window 66 4 7 Print Engine Crash Resilience 67 4 8 Operating the Printer 67 Paper type materials and limits Print job recovery Paper run out Unexpected power down 4 9 Known Issues 68 Manual paper and cut positioning Print Mode configuration errors Print Engine halts 5 Maintenance Guide 69 5 1 Maintenance Overview 69 5 2 Standard Maintenance 70 5 2 1 Daily Maintenance Tasks 71 Aerosol and debris removal oO
10. The Operation mode message includes Roll to Cut and Roll to Roll mode See the roll to roll section for explanation of its behaviour feedback the actual printing mode label continuous or tickmark material and cutting cut at end of job cut after N label no cut as well to help operators identify how the printer is configured Paper status is the feedback from the Print Engine s paper sensors that show the actual status of the paper Present or not present Page 54 Speedstar User Guide 4 2 3 Menu Button area v 1 2 6 26364 State STANDBY f 110727c The bottom of the screen gives access to various menus On the right a large red virtual Power On Off is shown Use this button to switch off the printer Under this button the two values are the version of Liberty and the version of the firmware The versioning scheme used in Liberty uses the major minor build numbering scheme The first number major refers to the main version This number is currently 1 and will only change if a substantial typically compatibility breaking change occurs in Liberty The second number minor shows the improvement of the product represented by the major version by increasing numbers with each release The change in this number typically means added functionality that improves the product but do not represent significant change in the architecture The third number build refers to the internal development identifi
11. framework Note that you don t need to reboot at the end of the installation You should reboot only when the entire printer is updated NOTE In order to install NET on the Embedded PC the printer must have internet access Page 51 Speedstar User Guide 3 9 4 Upgrading Print Engine Firmware In order to make this process easier you need to connect a USB mouse and a keyboard to the printer because it s much comfortable to control the machine instead of the touchscreen Any errors problems should be reported to reported to the Reseller For the current Liberty version you need to have the print engine to run a firmware version 110727_e If you have an older firmware you need to upgrade to this version to make Liberty installation complete Request the necesarry files from the Reseller Also make sure that your print engine is using static IP address settings and its address is 125 240 90 2 Embedded PC Network Connections Internal LAN If your firmware is up to date continue with the next step NOTE Always contact your Reseller to make sure the right step for firmware upgrading 3 9 5 Installing Upgrading Liberty Copy the latest Liberty directory and its contents to the C SpeedStar Versions directory Create a shortcut to the executable Liberty exe and place it on the desktop If you want Liberty to start automatically when the printer starts copy the shortcut into the following directory this is recom
12. waste ink Page 19 Speedstar User Guide 2 13 Print Zone The clamshell design allows for accessibility during paper loading and paper jam clearance in the print zone 2 14 Onboard Print Engine Controller OQmniPEC and Main Board The OmniPEC controls all electronic aspects of the printing and print engine operation The custom 95 pin WaveTech connector connects the printhead to the printhead board which is connected by cables to the OmniPEC main board The OmniPEC allows connections to paper motors ink level sensors ink pump and additional sensors e Dual resolution file format to e achieve crisp Print Quality PQ yet e reasonable file size e 1600 dpi lossless text expansion e 800 dpi contone JPEG expansion e Two processors 650MHz RISC CPU with customized HW assist image processing focus and 192MHz SPARC CPU dedicated to the printing pipeline e Dedicated printing pipeline in HW e Real time JPEG compression e Color Space conversion e Half toning e Dead nozzle compensation e Printhead data formatting 2 15 The Control System The Printer engine is controlled by the OmniPEC the Quality Assurance Infrastructure QAI and the firmware Full page array printing e Calculates 900 million drops sec e Drives 70 400 nozzles on the printhead e JPEG expansion in hardware e On chip memory e Extensive motor control and I O e Xscale compatible 650 MHz CPU e gt 40 million transistors e USB 2 0 Page 20 2 16
13. 1 Operation mode Roll to Cut label print mode cut at end of job Paper status paper is not present Current Job Labels printed 0 25 Remaining labels 25 Time to finish Job status Preparing 25 pages 8 12 x 5 56 v 1 2 6 26364 EVENT consumables inklevel State STANDBY f 110727c Picture of Print status window 4 7 Print engine crash resilience The SpeedStar controller has been redesigned to be fault tolerant If for some reason the print engine reboots during operation the controller will not stop It will detect the problem and display a dialog stating the problem with the print engine If the engine restarts the controller will automatically detect it and reconnect to it Connecting to Print Engine Pop up window shown when Liberty is connecting to the Print Engine Page 66 Speedstar User Guide 4 8 Operating the printer Paper types materials and limits The printer is designed to print on inkjet coated materials or plain paper The use of any other material is not supported and should be avoided Print job recovery The SpeedStar printer has print recovery features that help in achieving reliable printing There are two main cases when print recovery is required when the printer runs out of paper during printing and when the printer powers down during printing as a result of unexpected electrical power failures Paper run out When paper runs out the controller detects the situa
14. OnH0 O Ss S850 eet _ ae ee oa a Vae _a away Page 11 Speedstar User Guide 2 5 Print Mechanism During printing the print mechanism moves the paper through the print zone below the Static printhead 2 6 Cutter The NorthStar cutter is designed to provide a complete cut of continuous media in the cross web direction This will provide the ability to singulate labels and enable a break in continuous media to allow servicing of the printhead The cutter has a design target of providing a 400 000 cut life on thin tag media Cuts are expected to execute in 0 4 seconds at up to 80 8 5inch cuts minute The cutter unit can be removed or replaced if necessary without affecting the performance of the NorthStar 2 7 Ink Cartridges Speedstar Series Printers use a single Printhead Cartridge and five Ink Tanks two Black one Cyan one Magenta and one Yellow During installing the ink cartridges the Printer should be turned off Picture of the ink cartridge Page 12 Alignment Pin Slot Septum Lockout Plate Ball Cork Septum QA Chip Handle Internal Rib Filter Picture of Ink Cartridge Cross Section Speedstar User Guide Alignment Pin Slot Datum Post Septum Ink Level Prism Product Label Handle Color Label Page 13 Speedstar User Guide Design Objective Create air path as high as possible in ink cartridge so that ink doesn t get pushed out of cartridge during dep
15. Speedstar User Guide F Z r i g z TARS poe d i 5 of 5 1 yas i En Le a i Ea li G Y gt Po i 2 7 e s d e s g 1 I i i b i s i a A Ee i e Maa z Y aai es ta 7 g Powered by o memjet User Guide for SpeedStar Series a Me s Last saved 17 01 2012 Updated by D nes Dabronaki Page 1 Speedstar User Guide Copyright statement 2012 OWN X Kft This document attachments and information contained herein are the confidential and proprietary property of OWN X Kft and their suppliers As such this document attached files and information contained herein are subject to all nondisclosure and proprietary information agreements currently in effect with your organization Copies of this document any portion of this document or attachments may not be transmitted or disclosed to any third party without the prior written permission of OWN X Kft 2012 OWN X Kft All content is the confidential property of or licensed to OWN X Kft Own X we or us and is protected under Hungarian and Foreign copyright trademark and other intellectual property laws The following statements will be included in the Appendix Warranty Safety precautions Regulatory information Environmental policy and information Recycling Page 2 Speedstar User Guide Table of Contents 1 Introduction 6 1 1 Introduction to Memjet print technology 6
16. amiliar with the terms and basics of this new technology that forms the basis of the SpeedStar printer series The following sections walk you through the installation steps explain the components of the printer and their roles and then teach you how to operate your printer The manual ends with a maintenance and troubleshooting guide 1 1 Introduction to Memjet print technology Memjet Technology is a revolutionary printing technology developed by Silverbrooks Research Sidney Australia The core of this technology is a full paper width printhead capable of printing the entire page width at the same time without head movement The result of this setup is a breakthrough 12 inch 305 mm per second printing speed The printhead is manufactured with state of the art semiconductor technology an A4 head contains 70 400 nozzles delivering 1600 dpi native resolution at full colour The nozzles are arranged in 10 rows having 2 rows for each ink channels The fixed head spans the width of the label and feeds an entire label at a time similar to a laser printer This architecture dramatically improves performance and ink drop placement accuracy during printing while decreasing noise and vibration Figure 1 Printing with a traditional moving head and with the Memjet printhead Printhead slonment surface _ PaperPath Prntheed Encapsulation Figure 2 The Memjet 8 5 printhead cartidge showing the ink inlet outlet ports various prin
17. and debris keeps the Printhead hydrated and protected when not in use captures ink used to keep nozzles clear and acts as a base to support media during printing Page 26 Speedstar User Guide Installation steps Unpack the Maintenance Module Check that each part of the station is complete and functional Open the printer and the ink tank cover Open the print engine clamshell Locate the MM ribbon cable Connect the ribbon cable to the MM connector at the back of the service station Insert the station into the print engine JE i The Service Station fits in the port immediately above the Ink Tank Station 1 Plug in the white flat flex cable to the motor PCA on the maintenance module Slide the Latch open on the Maintenance Station Circuit Board jr LJ FFC TO RIBBON X3 2 FFC TO RIBBON X3 2 a j Ji LhTLELET AE wE we a m L f y O FFC TO RIBBON X3 2 Page 27 Speedstar User Guide 2 Slide in the connected Service Station 3 Slowly turn the gear on the print engine until the maintenance module engages 4 Close the clamshell gently to avoid causing vibration on the printhead NOTE The MM must be perfectly aligned with bar to prevent misalignment Page 28 Speedstar User Guide 3 5 2 Installing Ink Cartridges Speedstar Series Printers use a single Printhead Cartridge and five Ink Tanks two Black one Cyan one Magenta and one Yellow During install
18. ans Page 17 Speedstar User Guide 2 12 1 Wiper station The printhead must be wiped to remove ink cross contamination and particulates The cylindrical wiper rotates to wipe the entire width of the printhead The roller rotates for the duration of the lift dwell lower cycle The intent is not to merely blot the nozzles but to have functionally translational wiping The wiper is programmable and can be rotated numerous times to perform multiple wiping operations Once wiping is complete the station drops back down A metal transfer roller cleaned by a doctor blade helps remove ink from the wiper The removed ink dries or evaporates within the wiper station When the wiper becomes contaminated to such an extent that it is no longer effective the wiper must be replaced by unlatching the two wiper retaining clips These clips can be released while the maintenance module is in the wipe position Picture of Wiper station 2 12 2 Printing platen The platen provides a smooth writing surface and the correct spacing between the media and the printhead During printing the paper below the printhead is maintained at a fixed dive angle from the drive roller nip and platen below the nozzles to ensure print quality Along the center of the platen there are four Porex tm micro sponges to collect ink overspray Picture of Printing platen Page 18 Speedstar User Guide 2 12 3 Capping spittoon station The printhead should not be al
19. aper path optical sensor cleaning e Wiper inspection Aerosol and debris removal see at daily maintenance tasks Optical Sensor Cleaning Clean the four optical sensors in the paper path every two weeks 1 Pinch the clamshell latch to release and open the clamshell E u r E s aad T T i ee eee a a it i Ae DF i Page 74 Speedstar User Guide i M ae teese m rpe f id my Bgy PC here Picture of Paper Path Optical Sensor Locations Top Fo a o E Picture of Paper Path Optical Sensor Locations Bottom Page 75 Speedstar User Guide 2 Moisten a foam swab with distilled water 3 Place the damp swab on each sensor and twist back and forth to clean the surface Use a new moist swab on each sensor TR fz 4 Repeat cleaning and drying process for all four sensors Wiper Inspection 1 Pinch the clamshell latches to release and opend the clamshell Page 76 Speedstar User Guide NOTE The wiper is automatically in the up position when the clamshell is open 2 Go to Liberty and click on Eject Sevice Station button Inspect the wiper to ensure that it is spins freely with no excessive noise 4 Check the surface of the microfiber roller MFR for any irregularities bumps divots etc or delamination peeling of the wiper surface at the seam Iff irregularities are seen escalate to a technician for rep
20. arwheel no longer rubs the edge of the paper 1 Perform this procedure with the printer powered on so the platen is raised 2 Pinch the clamshell latches to release as shown on the pictures Open the clamshell and allow the upper portion to rest on the hard stops e bA SN oe t Picture of the clamshell opening procedure Page 71 Speedstar User Guide a Picture of the opened Clamshell 3 Dampen a lint free cloth with distilled water 4 Wipe the system components and paper path surfaces uppen and lower with a clean damp lint free cloth to remove ink overspray aerosol and debris NOTE Do not wipe the starwheels as they may release and fall out Do not clean the printhead nozzle plate at this time it will be cleaned during another task 5 Use a clean dry lint free cloth dry the inside of the unit Avoid the grit rollers since they can snag on the cloth and create debris Grit Rollers Platen Housing Picture of the Wipe Lower Surfaces am Page 72 Speedstar User Guide Starwheels Pinch Rollers Picture of removing Aerosol from Housing surface 6 Fold the cloth between wipes to ensure a clean uncontaminated surface is used each time Page 73 Speedstar User Guide 7 Use a vacuum cleaner if necessary to remove debris inside and outside surfaces of the clamshell 5 2 2 Bi Weekly Maintenance Tasks e Aerosol and debris removal e P
21. ated serving or manual wiping Cured by reseating the printhead or replacing the printhead Page 103 Speedstar User Guide 6 3 Liberty Troubleshooting Problem Causes Solution _ Liberty starts up with Mech_error determines First go to OneTouch Mech_error various errors Maintenance and push Clear Error button If this not helps contact Customer Support Liberty starts up with The printer was tilted after last Make sure that the printer is on Tilt_error usage a levelled surface Then go to OneTouch Maintenance and push Tilt Calibration button to reset the tilt sensors Liberty closes without any Usually this is caused by Restart Liberty reason software errors After starting Liberty only IP address of the Internal LAN Reconfigure the Internal LAN Powering up the Print Engine connection is lost settings is shown and nothing happens After running Statistics in Database file of Liberty is Change database file to an Liberty Application is going to corrupted empty one close error message is shown and Liberty causes NET 3 5 SP1 is not installed on Download and install NET 3 5 the printer SP1 on the printer 6 4 Print quality problems Print quality problems are detailed in the Troubleshooting Guide Please contact Customer Support for further details Page 104 7 Printer Specifications Printer Technology Drop on Demand Thermal Inkjet printing Printab
22. ation Tilt Calibration The printer has built in tilt sensor which should be calibrated once the printer is properly installed It should also be recalibrated if the unit is moved Left to Right 0 8 Front to Back 0 4 Reset zero tilt sensor 4 6 The Print status window When you start a print operation either from a PC or from the label library the touch screen display changes to displaying the printing status Information is compiled under the heading Current Job While the data is being processed the job status is showing Preparing Once printing starts the job status will change to Printing and you will see the total number of labels to be printed as well as a running count of the already printed and remaining labels The controller also gives an estimated value for the remaining print time for the job In case you want to cancel a print job press the STOP Printing button which will immediately stop the current printjob and cut the material In case you want to momentarily pause printing press the Pause Printing button Printing will be suspended and the button changes its status to Continue If you press the continue button the print is continued from the position it has been stopped at previously The pause interval is unlimited but less than 60 second is recommended Page 65 Speedstar User Guide 1 12 2012 4 25 PM a T zA Print Engine ONLINE m Engine Up 99 9
23. ble file is located in the Versions subdirectory You will need to copy the latest Liberty directory into the Version subdirectory after completing the steps listed below The D drive holds data files used during the operation of the printer The D SpeedStar directory holds the logs files Log directory print jobs PRN directory and label files for the Label Library Labels directory In addition the database directory used for Liberty is also located here 3 9 2 Preparing for software updates To avoid system failures the C drive is write protected This provides protection against system file corruptions etc Before installation the write protection system needs to be switched off using the C SpeedStar EWF ewf_off_immediately bat command This will open up a command window which will be automatically disappeared when the process finishes When you have finished the installation switch the write protection filter back with the C SpeedStar EWF ewf_on bat command NOTE If the operator makes changes on C drive and forgets to turn of EWF all changes will be lost after rebooting the printer 3 9 3 Installing NET 3 5 SP1 The Liberty controller requires the presence of the NET Framework 3 5 Service Pack 1 on the embedded PC Install this first Open the Internet Explorer and search for net 3 5 SP1 or type the following URL http www microsoft com download en details aspx id 22 Follow the instructions to install the NET
24. cation of the changes as development progresses In the future you may receive updates that only change in the third number This is normal as build number changes typically signal correction of minor internal errors commonly called as software bugs When referring to a particular version we normally use the first two numbers major minor and assume the highest available build number The state of the Print Engine is also shown here This is mainly for error reporting purposes 1 12 2012 4 24 PM i p a LAN Up Print Engine ONLINE SS ee cc foam E Engine Up Operation mode Roll to Cut label print mode cut at end of job Paper status paper is not present Paper Handling v 1 2 6 26364 EVENT maintenance standbypinch end State STANDBY f 110727c Available options under Power On Off button Page 55 Speedstar User Guide 4 3 Paper handling amp print configuration 1 12 2012 4 18 PM LAN Down Print Engine ONLINE on EJ Engine Up Paper handling amp print configuration Material Type ___ Print mode Die cut with gaps 9Roll to Cut Continuous Roll to Roll Tick marks on back Cut Mode Media Edge Detection End of job cut Automatic Supervised Cut after N labels LE 1 Turn off N Stitch Mode Adjustments Tof 200 Bof Gl 1500 Close ma 2 6 260364 State STANDBY f 110727c The paper handling menu contains functions for control
25. check that the box is not damaged in any way and was not turned upside down during shipment If signs of damage are found contact your reseller and inspect the box together If the box is undamaged carefully cut the tape on the box open the box Before taking the printer out of the box make sure a strong and level work surface is prepared for the printer NOTE The printer is heavy Never attempt to lift and take it out of the box on your own as it can cause lasting injuries The printer should always be lifted by two persons Place the printer on the desk and inspect that no damages are found on the unit Unpack the unwinder and the optional rewinder units and place them on the desk next to the printer Page 23 Speedstar User Guide 3 3 Checking the contents Check the parts list to ensure you have received all required components If the shipment is complete proceed to the next chapter SpeedStar 3000 Printer 3 set of CMYKK ink cartridges 5 cartridges per set 3 printheads 1 service station 1 main power cable 1 paper guide Unwinder Rewinder optional Printer and contents a Rewinder Unwinder NOTE 2 sets of ink cartridges and two printheads are part of the spares kit supplied and are priced separately We need to clarify that the printer pricing includes on set of cartridges and one printhead Page 24 Speedstar User Guide 3 4 Connecting the SpeedStar3000 Make sure the pri
26. d replace it roller MEFR is If squeegee is not saturated seated properly re Squeegee doctor seat it blade wedged not If squeegee is bowed seated properly or is contact Customer bowed Service Unable to remove Latches on the Contact Customer Service or maintenance module from maintenance module your Application Engineer the print engine were not completely closed when the MM was inserted and they are now hooked on the bottom of the paper path Page 102 6 2 Printhead Troubleshooting Speedstar User Guide Occasionally print quality is affected by minor problems that arise with the printhead The following table provides a list of common printhead issues their symptoms and solutions Problem Causes Solution Air and air bubbles causing bloacked nozzles Debris on printhead Ink mixing Electrical failure or poor electrical connection Appear as missing groups of adjacent drops but the shape is often rounded or irregular Shows up as regularly missing or misdirected nozzles or as ink color mixing Appears as mixed or muddy colors Can be caused by ink flooding air in the printhead or a dirty printhead Results in no print or crisp blocks of missing drops usually conforming to the printhead die boundaries Cured by recirculation priming or cycles of depriming and repriming Often the bubbles will go away with time Cured by automatic servicing or manual wiping Cured by autom
27. designed to last the life of the printer under normal printing conditions taking into account evaporation Replace the waste ink absorber when ink is leaking out of the waste ink tray 1 Use fingers to squeeze the waste ink tray latches inwards at the front of the unit to release and slide the tray out Waste Ink Tray Latches Waste Ink Absorber 2 Use a gloved hand to pull the waste ink absorber out of the waste ink tray and dispose of it according to local regulations 3 Align anew waste ink absorber with the shape of the waste ink tray and push into place until evenly seated and flush with the tray top edge 4 Slide the waste ink tray back into the frame until it clicks Page 101 Speedstar User Guide 6 Troubleshooting 6 1 Maintenance Module aka Service Station Troubleshooting The following table lists some possible problems related to the maintenance module with possible causes and solutions Possible Causes Motor stalls e Jammed gear train 1 Check through each from broken post or of the possible improperly seated Causes gears If possible correct Squeegee doctor the situation For blade wedged not example re seat the seated properly gears and squeegee Debris build up on clean off debris from blade and rollers blade and rollers increasing friction Re test Bad motor If motor is still stalled contact Customer Service Color Mixing Wiper roller If wiper roller is microfiber saturate
28. displays the following window All menu buttons are disabled in the main screen They become functional once the engine is up and functional This is also displayed by status and operation mode messages on the screen 1 12 2012 4 37 PM p E p E LAN Print Engine OFFLINE eerder nes 1 Engine Connecting to Print Engine v 1 2 6 26364 After the software connected to the Print Engine the printer Printer status will be Online is ready to use 1 12 2012 4 17 PM p a LAN Down Print Engine ONLINE bon E Engine Up 599 99 99 91 Operation mode Roll to Cut label print mode cut at end of job Paper status paper is not present Page 35 Speedstar User Guide 3 5 5 Unwinder setup Step 1 Step 2 Install the first guide Install the second guide Step 3 Step 4 Install outer disk Insert the motorized core holder into the roll Step 5 Step 6 Install the second outer disk Turn the knob to fix the roll Page 36 Speedstar User Guide Step 7 Step 8 Install the motorized core holder into the guides IMPORTANT put the holder IMPORTANT keep the holder with the connector with the screw hole onto the guide on the tower side where there is the power cable Step 9 Step 10 Insert the power cable Switch on the unit Step 11 Step 12 Install the plates basements together Pulls up the printer and put on the basement the first pr
29. ed properly or not Just select Yes Page 44 Speedstar User Guide It is necessary to unselect Bidirectional Printing at printer s property page otherwise the printer will not print any printjobs E SpeedStar Printer Series Driver_1 Properties General Sharing Ports Advanced Color Management Security About S Speedstar Printer Seres Driver Print to the following portis Documents will print to the first free checked port O coms Serial Port O comr Serial Port O come Serial Port i L come Serial Port LJ FILE Print to File IPP_192 166 1 106 Universal TCP IP Port Monitor F Printing Preferences General Layout Media Orientation Portrait Landscape l Rotate 180 Mirrored 160 by 77 millimeters Copies E a MV Reverse Order Media Type Glossy Label Print Speed 12 IPS Size My Print Settings Defaults Replace Do not forget to create custom sizes memyet Page 45 Speedstar User Guide Custom Media Size gt Installation finished Page 46 Speedstar User Guide 3 7 1 Driver Specifications Printer Preferences General Tab General Layout Media Orientation 210 by 297 millimeters Portrait C Landscape Rotate 180 l Mirrored Copies 1 Reverse Order Color Selection Color Media Monochrome Type
30. eedstar User Guide 15 Remove the cap from the printhead Picture of uncapping the PH 16 Wipe from one end to the other with the damp lint free cloth Picture of wiping the PH 17 Align the PH cartridge with the pin on the PPCA board and slide it into the print engine PH Alignment Pin Picture of PH alignment Pin Page 99 Speedstar User Guide AR CRES I aS a Alignment Pin ete ie atin PH Groove al ae ee F E Picture of PH alignment pin interface 18 Tilt the top of the printhead cartridge toward the back of the printer about 202 19 Gently seat the back of the printhead cartridge into the print engine 20 When the back of the printhead is firmly seated gently rotate the printhead cartridge into position against the stops on the printhead connector board until it clicks into place 21 Slowly close the printhead latch The fluidic couplings will advance and seal to the printhead cartridge 22 Close the printhead latch When the printhead latch is closed the printer will prime clean and cap the printhead automatically This operation will generally take a minute or two and will be apparent from sounds emanating from the print engine 23 When the system is primed print a test printjob from Liberty to make sure the cleaning process was right and the printhead is working properly Page 100 Speedstar User Guide Waste Ink Absorber Replacement The waste ink absorber was
31. eedstar User Guide 3 6 Connect the printer to a computer The SpeedStar3000 printer uses an Ethernet connection for printing There are different configuration steps to follow depending whether or not you have a local area network at your location NOTE Although the printer has a USB connector it is not activated as all communication between the Embedded PC and the Print Engine is working only via Ethernet connection This means that this printer cannot be used as a USB printer 3 6 1 Connecting to a local area network e P address configuration If your LAN has a DHCP server that assigns IP addresses dynamically you can use the default configuration of the SpeedStar controller After power up the controller will connect to your DHCP server and request the IP address Later you can check the assigned IP address in the Configuration menu under Network Settings If you want to assign a fixed IP address to the printer manually you can do this in the Embedded PC operating system after closing the Liberty controller e Connect the printer to your local area network using a standard Ethernet cable 3 6 2 Direct connection to a personal computer P address configuration First assign an IP address to the printer in the Embedded PC operating system after closing the Liberty controller Then assign an IP address to your personal computer NOTE Make sure the addresses belong to the same segment Connect the printer to your local area n
32. ened and closed Int Tank Latch Page 89 Speedstar User Guide Cutter Inspection and Cleaning 1 Fold a damp lint free cloth and insert it into the groove beneath the cutter Pictures of cleaning the Cutter 2 Wipe back and forth to remove aerosol and debris 3 Remove any media debris from the cutter with tweezers 5 2 5 As Needed Maintenance Tasks The following general maintenance tasks should be performed on an as needed basis based upon inspection during every day use and or when performing other tasks The printhead cartridge should be manually wiped after the following occurrences e after paper jams e before re installing a used printhead cartridge into the print engine e if print quality is showing signs of contamination e if automated maintenance algorithms prove ineffective for nozzle recovery There are two methods for cleaning the print head cartridge one with it installed and one with it removed from the unit Both methods are listed below When removing and re installing a used printhead or when replacing a printhead use the second method Page 90 Speedstar User Guide Printhead Cartridge Cleaning Manual Wipe While Installed Perform the following steps to ensure proper printhead cleaning without removing it 1 Pinch the clamshell latches to release Open the clamshell and allow the upper portion to rest on the hard stops Picture of opened Clamshell 2 Locate the printhead nozzle strip i
33. epair Picture of the Lift Motor 2 Usea lint free wipe damped with DI water to very gently clean exposed encoders Gently rotate the encoder after each wipe to ensure cleaning of the entire surface NOTE On some printer there is a cover on the lift motor encoder that protects it from aerosol and debris No cleaninig is required on these units Page 80 Speedstar User Guide Picture of removing the Lift Motor Encoder Cover Paper Path Grit Roller Inspection The three paper path grit rollers must be inspected every month a TE J SAEN ay oN mi oe is p a P a j Pa Qe ee eS ee ee Grit Rollers Q ga Picture of Grit Rollers Speedstar User Guide 1 Inspect the print rollers for ink residue and debris If none is found proceed to the next PM task If residue is seen perform the following steps to remove it ee SS n rt Picture of Grit Rollers with residue 2 Lightly moisten a toothbrush with a small amount of DI water 3 Gently scrub the grit rollers to remove any ink or paper dust Manually rotate the rollers to ensure that they are completely clean 4 Use a shop towel to dab the rollers and remove any excess moisture Do not rub the towel back and forth or fibers will be left on the grit rollers 5 2 4 Annual Maintenance Tasks Perform the following maintenance procedures once a year e Aerosol and debris removal e Paper path optical sensor cleaning e Wiper cleaning e Waste in
34. er at an angle Page 33 Speedstar User Guide 12 When the printhead cartridge is fully inserted into the printer rotate it to a vertical position as shown 13 Slowly close the printhead latch The fluidic couplings should advance and seal to the printhead cartridge 14 Close the printhead latch When the printhead latch is closed the printer will prime clean and cap the printhead automatically This operation will generally take a minute or two and will be obvious from sounds emanating from the printer NOTE The Printer may take up to 12 minutes to set itself up during initial startup This is normal The machine will emit a number of chirps whirrs and other noises as it circulates ink and runs systems Page 34 Speedstar User Guide 3 5 4 Switch on the Printer After the print head and the ink tanks are installed switch on the printer by switching on the main switch on the back of the printer This will power up the print engine and the controllers After few seconds you will hear the ink pump starting to prime the system then the wiper will wipe the print head and starts its first maintenance During this process Liberty software is starting to build up the connection to the print engine This can take up to 10 15 minutes but it is normal so please wait until the GUI for the system indicates that it is in the ready state While the print engine is starting up the SoeedStar control panel also starts and
35. etention tab at each end of the wiper assembly to free the microfiber roller Retention tab Picture of removing the MFR after opening retention tabs rere _ e_ao0_ _ Ss Soa aoe _ _ _ aoe F Page 87 Speedstar User Guide 5 Remove the MER to access the transfer roller TR that is installed below the MER in the wiper module assembly y his i a Picture Transfer Roller TR 6 Visually inspect the transfer roller TR for unusual ink accumulation The transfer roller is stainless steel Ink may accumulate in scratches on the roller Wash the roller with damp lint free cloth if necesarry 7 Re assemble the wiper module 8 In Liberty navigate to OneTouch Maintenance and press Home Service Station button to re install the MM into the print engine Ink Tank Latches Inspection 1 Release the three ink tank latches tie er ee Picture of released ink tank latches Page 88 Speedstar User Guide 2 Carefully slide all five ink tanks one at a time out of the unit Picture of removed Ink Tanks 3 Verify that Liberty reflects the tank removal 4 Align each ink tank with the rails on the printer and insert Repeat until all five ink tanks are re installed Picture of re installing Ink Tanks 5 Re fasten each ink tank latch to ensure it moves properly and engages fully If not escalate to a technician for replacement Picture of op
36. etting and should be updated each time a material is different liner label distance is used The liner edge detection is usually more stable and in this case the whole detection might be more stable This mode can be also used for other non die cut materials where a left offset adjustment is needed Turn off this choose will turn of the left offset sensor and let the operator to set it manually Remember this value is in millimetre Page 57 Speedstar User Guide 4 3 3 Print Mode Print mode ORc Roll to Roll Roll to Cut The printjob starts as normal there is no possibility to attach the media to the rewinder Roll to Roll When a roll to roll print job starts it will push blank material through the printer in length long enough to attach the material to the rewinder After pushing the paper forward it will stop for 30 seconds to wait for the operator to attach the paper to the rewind and then it will continue by starting to print the job The SpeedStar printer supports roll to roll printing usually for entire roll long print jobs Since the printer needs to remove the paper for maintenance operations it cannot finish a job and leave the paper within the printer If you want to print shorter jobs but want the labels to be rewound on a core you can do that with the roll to roll end of job cut configuration NOTE Roll to roll and roll to cut modes can cut after the job but the paper load mechanisms are differen
37. etwork using a crossover Ethernet cable Page 41 Speedstar User Guide 3 7 Install the printer driver On the user PC or laptop start Memjet s Windows installer Run WinSetup exe D Speeds tar Printer Series Dri Thank you for buying our printer Click the Install Printer Software button to install the printer on your computer ry Star as i SpeedStar Printer Series Driver License Agreement Portions of this Software contain copyrighted materials from Own X s suppliers ant Fiera A Une Capt og are IR oF ids be party materia re cet te Legal Notice accompanying this Software Fe Oe ee E REE EE RRR EERE eee wereeeee etree pevvogvepcopornpooosass or sessy W Taccept the terms in the license soreemeng Page 42 Speedstar User Guide When asked select network printer SpeedStar Printer Series Driver Printer Connections C Configure to print using USB e m gt My printer is connected directly to my computer using a USB cable Configure to print over the Networki T My printer is connected to the Network Installation begins i SpeedStar Printer Series Driver Installing Printer Software Searching for printers During the setup process it will detect the SoeedStar printer attached to the network It has to be selected by a click when it asked and continue setup ES SpeedStar Printer Series Driver Printers Discovered Please select your p
38. ghtest cleaning level and only move to a higher level if the lower level did not cure the problem after several attempts e Light cleaning approx 30 seconds This performs an ink flush prime spit and wipe to recover from light mixing dehydration and external fibres e Medium cleaning approx 2 and half minutes This performs a light pressure prime added to Light Cleaning to push out bubbles in printhead e Heavy cleaning approx 4 minutes This performs more flushing and heavier pressure priming to push out more bubbles and dehydration plugs Oy Medium Clean Page 61 Speedstar User Guide 4 5 2 Prime PH Printhead Level 1 2 3 Prime PH level 1 Prime PH level 2 Prime PH level 3 The print engine monitors the state of the ink delivery system and ensures it is always fully primed On inserting a new printhead however in some cases the built in priming algorithm sometimes leaves the system incompletely primed ie The ink lines show extensive trapped air In such cases performing a manual prime operation helps bringing the system into normal operational state Make sure that operators always start with the lightest priming level and only move to a higher level if the lower level did not cure the problem after one or two attempts 4 5 3 Service station eject home Eject Service Statior These buttons are added to provide the user technician to eject the service station for removal and then send
39. home the station after inspection or replacement T NOTE The print engine has to be opened to eject the service station 4 5 4 Clear Engine Error Clear Engine Error The controller attempts to discover error states and guide the user in order to recover from these In cases when this is not sufficient or the controller failed to detect the engine error and react to it pressing this button may help clearing engine error states eg after paper jam Page 62 Speedstar User Guide 4 5 5 Statistics 1 12 2012 4 22 PM Eg 5 LAN Down a Print Engine ONLINE Engine Up 99 99 99 99 91 Accumulated statistics a lt Last job gt lt Printhead gt lt Print Engine gt lt Printer gt Number of jobs 1 7 95 292 Number of labels 10 81 835 2671 Printed length 40 319 3 432 11 568 Printed area 240 2 1 895 2 20 844 2 69 997 2 Total ink 0 14 ml 1 26 ml 0 18 0 29 Printed ink 0 13 ml 1 17 ml 45 86 ml 0 11 Maintenance ink 13 53 ul 94 65 ul 27 38 ml 43 52 ml Other ink 0 00 nl 0 00 nl 0 11 0 14 Number of cuts 258 258 Print engine serial number G093Z102805 Close Printhead serial number A010ZC eves gates Total 9 files 800 7 KB 71 7 KB 1 12 2012 4 22 PM E09 1024x768x24b jpeg state STANDBY f 110727c This menu displays important usage information about the printer The controller contains a database that stores various usage counters helping to track the utilisation operat
40. imed Priming helps purge both the liquid and air in the ink lines to allow reliable printing Priming can also help to remove air bubbles from a previously primed printhead The priming process is designed to use less than 5ml of ink To prime the printhead manually 1 Fill the main channels of the printhead 2 Generate a pressure pulse to push out any bubbles 3 Clean and dispose of the ink pushed out onto the nozzle plate 4 Print out color mixed ink 5 Cap the printhead to prevent dehydration Page 30 Speedstar User Guide Installing the Printhead 1 Ensure your printer is switched on and the Power button is lit and steady Open the cover of your printer to reveal the printhead latch 3 If the printhead latch is not raised press the Printhead Eject button for three seconds This will automatically initiate printhead latch opening This process may take several seconds 4 Remove the fluidic cap protectors from the two fluidic couplings Si Fluidic cap protector Fluidic cap protector N Inspect the integrity of the foil vacuum sealing The foil bag should be formed tightly to the contours of the printhead cartridge as shown above If the foil is loose to any degree then the seal has been compromised e fa poor seal is suspected DO NOT USE the printhead cartridge Report the issue to your supplier 6 Carefully rip the foil packaging open at the notch Use scissors if your foil bag does not have a no
41. ing the ink cartridges the Printer should be turned off e Remove the ink tanks from the shipping box e Open the ink tank latches in the front of the printer by pushing the bottom of the latch upward The latch has a marker for signalling the place of the C M Y and K tanks The reason why K is used for Black in RBG color mode B is reserved for Blue e Locate the place where each tank should go than slowly but firmly push the tank into the tank socket The pressure in the ink tanks and the septums may prevent the cartridge to fully engage for the first insertion e To make sure you have a good contact remove the ink tank and re insert twice e Cyan C inserted in the top left slot e Black K two cartridges inserted in the bottom left and bottom right slots e Yellow Y inserted in the top middle slot e Magenta M inserted in the top right slot oO 0 _ _ _ s SJgs o_ _ _ _ _ _ _eS _ LLSLS aS _ _ lt Page 29 Speedstar User Guide 3 5 3 Installing the Printhead The printhead is the core of the print engine As sensitive electromechanical equipment it requires careful and special handling to avoid damage and ensure quality printing NOTE The printhead is sensitive to electro static discharge ESD Use ESD protection when handling the printhead Priming the Printhead Before the printhead can be used it must be pr
42. inter feet Page 37 Speedstar User Guide Step 13 Step 14 Pull up the printer and put on the basement Install the unwinder on the align the second printer feet basement to the printer and fix with the two knobs 3 5 6 Media Handling 3 5 6 1 Print Area Print area can be found on the back of the printer where the operator needs to feed the materials Any media type must go through the metal paper guide in order to avoid any movement during printing Picture of Paper guide Printing Area is dedicated with the green bar Left edges of Label Gap Sensor and Blackmark Tickmark Sensor is shown with the blue marks During printing the operator has to align the actual material to these blue marks otherwise the sensors won t be able to recognize the media and the printer could run into an error PRINTING AREA LABEL LEFT EDGE DIE CUT MATERIAL BLACK MARK LEFT EDGE BLACK MARK MATERIAL Picture of Printing Area Page 38 3 5 6 2 Load Media Take the paper from the roll and see across under the unwinder s roller Don t forget to do this because this will strain the label media during printing Drag the papar towards and see across the roller of the paper guide under the antistatic brushes Feed the paper in the printer till you feel some resistance Speedstar User Guide Page 39 Speedstar User Guide Click on Paper Handling within Liberty on the touchscreen and choose Feed Paper
43. ional life and ink usage of the printer The Statistics table displays counters for the last printed print job for the currently used printhead the current print engine and the entire printer It is assumed that a SoeedStar printer may use more than one print engine in its entire lifetime Print engine counters accumulate to give the printer counters At the moment the counters show how many jobs the printer printed what the overall printed length is and the ink used Future versions may include additional counters The serial numbers of the Print Engine and the Printhead are also stored here Page 63 Speedstar User Guide 4 5 6 Network settings a A A Network Settings The network setting dialog is only informal to read the LAN connection setting Changing IP address is not possible from here Network Settings IP address IP mask Gateway IP Address Primary DNS IP Address 4 5 7 Replace Printhead D Replace Printhead Changing the Printhead is an automatic process It consists of removing the ink from the head removing the old head inserting the new one then filling the system with ink again The operator just has to follow the steps an wait till the process finishes Changing the print head ming Changing the print head is ar ocess It consists of remo the heac oving the o o 7 the in Click the START button to start the process Page 64 Speedstar User Guide 4 5 8 Tilt Calibr
44. k absorber inspection e Ink tubing inspection e Lift motor gear inspection e Paper path grit roller inspection e Moving parts motor test e Maintenance Module sled assembly cleaning e Paper dust removal e Ink tank latch ink bay inspection e Cutter inspection Aerosol and debris removal Paper path optical sensor cleaning Wiper cleaning Waste ink absorber inspection Ink tubing inspection Lift motor gear inspection Paper path grit roller inspection see at monthly maintenance tasks Moving Parts Motor Test 1 Activate the media path cutter pump pinch valves and maintenance module and listen for any noises not present when the printer was new 2 Inspect the motion of the media path and the maintenance module to ensure the motion looks smooth and free Page 82 Speedstar User Guide Maintenance Module Cleanining Clean the Maintenance Module aka Service Station every year 1 Lay absorbent disposable towels under the base of the printer f Picture of layed towels NOTE it recommended to do a System Deprime before ejecting the Maintenance Module Also it is better to remove the printhead and cap itt o avoid contamination and adequate moisture 2 In Liberty navigate to OneTouch Maintenance and push Eject Service Station button to send the Maintenance Module to the eject position The maintenance module moves forward for easy access Maintenance Module in Forward Position Page 83 Speedstar U
45. lacement 5 Use tweezers to remove any large clumps of debris ii 5 2 3 Monthly Maintenance Tastks e Aerosol and debris removal e Paper path optical sensor cleaning e Wiper inspection e Waste ink absorber inpection e Ink tubing inspection e Lift motor gear inspection e Paper path grit roller inpection Aerosol and debris removal Paper path optical sensor cleaning Wiper inspection see at bi weekly maintenance tasks Waste ink absorber inpection Waste ink absorber must be inspected every month The waste ink absorber was designed to last the life of the printer under normal printing conditions 1 Release the waste ink tray latches at the front of the unit and slide the tray out i aea a n L ee 2 Even the absorber is completely darkened with waste ink with no white showing it may still be able to hold additional ink due to evaporation The capacity of the waste ink absorber is 1 6L Visually inspect the waste ink absorber and tray to see if there is ink leaking out of the tray If yes replace the absorber with a new one Page 77 Speedstar User Guide 3 Slide the waste ink tray back into the frame until it clicks Ink Tubing Inspection The following ink tubing and connections visible to the operator must be inspected every month e Fluidic coupling aka Revolver Caps e Buffer box e Pinch valve e Peristaltic ink pump Refer to the following pictures to identify the specific harwares 1 Remo
46. le width is 215 9 mm 8 5 inch 70 400 nozzles 14 080 per color Five channels Cyan Magenta Yellow Black 2x Print Speed 300mm s at 1 600 x 1 600 dpi black 300mm s at 1 600 x 800 dpi color 150mm s at 1 600 x 1 600 dpi black and color 12 inches s 21 6 km day Print Quality Black and color 1 600 dpi native resolution Operating Systems Microsoft Windows XP and Windows 7 Media Formats Roll Media Fan Fold Media 8 75 wide perforated 500 6 fan fold Media Handling Gap sensing Black mark sensing Continuous roll handling Media Dimensions Max media width 215 9mm 8 5 inch Minimum media width 50mm 2 inch Minimum media length 91 5mm 3 6 inch Media thickness 0 13 to 0 33mm 007 0 13 inch Interface USB 2 0 4x Ethernet 10 100T Power Interface 20 AMPS 24VDC Maximum current power supply load Speedstar User Guide Page 105 Speedstar User Guide Ink Cartridges Dye based inks colors CMYKK Non refillable ink cartridges Cartridge size 250ml Cutter Integrated cutter Operation data Power supply 90 240 V 50 60 Hz PFC Power consumption max 1200 W 5A bizt Operating temperature 15 35 C Humidity 40 range Dimensions Width 61cm Height 40 cm Depth 40 5 cm Weight 40 kg Print speed quick chart The table below shows the print performance of the printer expressed in printing length and label count for given print time intervals This information is for getting a feel of the v
47. ling the print configuration of the printer and performing paper related operations Use the manual Feed Paper button to paper feed the paper into the printer Use the Unfeed Paper button to remove paper from the printer You only need this function when you want to change non empty rolls or had a paper jam and need to clear the paper path Pressing the Cut Paper button performs a manual cut operation Under normal conditions the printer cuts the paper automatically hence you rarely need to perform cut manually NOTE The print configuration depends on the combination of the print mode material type and the cut mode Page 56 Speedstar User Guide 4 3 1 Material Type Material Type Continuous Tick marks on back In the Material Type you have three options to set e Die cut with gaps label material e Continuous e Tick marks on back also knows as blackmark 4 3 2 Media Edge Detection Media Edge Detection 9 i ati Supervised T ff o Automatic by choosing this option you rely on the printer sensors to handle the material Supervised with this option the operator is able to set the liner label distance the distance between the liner edge and the label edge in millimetre of the current material This case liner edge is detected and the liner label distance is added to it resulting the final left offset of the print job NOTE This option is a material dependent s
48. lowed to dry out after priming The cap station is used when the printer is idle The cap station limits evaporation from the printhead by sealing around the nozzles and maintaining a humid environment The cap is an elastomer seal that fits around and over the printhead nozzles It is held against the printhead by the lift springs on the maintenance module The cap aligns with the printhead by features at each end of the maintenance module The spittoon portion of the station has a waste ink receptacle used to capture ink ejected during maintenance processes The used ink wicks and drains into the waste tank The wicking bar is a plastic frame and channel of absorbent material The absorbent material can be replaced by trained service personnel Picture of Capping spittoon station 2 12 4 Printhead servicing events The printhead requires cleaning after any of the following events occur Anew printhead is installed and primed The printhead is removed and then replaced The printhead is primed or re primed with ink The printhead is showing signs of contamination Be aware that ink is used by the print engine during printhead maintenance as well as during printing All waste ink from the printhead nozzles is contained by the maintenance carousel either in the spittoon holds waste ink generated by priming cleaning or in the platen holds waste ink generated during printing Therefore periodic maintenance will be required to remove the
49. mended for most users C Documents and Settings Administrator Start Menu Programs Startup Copy the database directory and its contents onto the D drive so that the database is in D database As an additional step we recommend that you change the Internet Firewall settings for the external LAN interface on the printer so that it blocks traffic from the printer and only allows traffic into the printer on port 80 reserved for future web server and port 9100 Printer port Once the modifications are made as the final step switch the write protection filter back with the C SpeedStar EWF ewf_on bat command Once this is complete restart the entire printer and you are ready to start printing Page 52 Speedstar User Guide 4 Liberty Guided User Interface 4 1 Overview The SpeedStar3000 printer has a unique control panel with a large touch based user interface The purpose of using this interface is to provide real time information and feedback to the user about the operation and status of the printer in order to give the user full control of the printer and a frustration free printing experience 4 2 The main screen 1 12 2012 4 17 PM Gi f a gt LAN Down Print Engine ONLINE e EJ Engine Up 99 91 Operation mode Roll to Cut label print mode cut at end of job Paper status paper is not present v 1 2 6 26364 State STANDBY f 110727c The main parts of the controller are the e Print Engine
50. n change the following 1 Go to Start Devices and Printer Right click on SpeedStar Series Go to Printer Configuration Go to Ports tab Change port from TCP IP to FILE or Print to File e moy NOTE When saving a print job don t forget to put prn at the end of the filename because the driver won t do it automatically Print jobs are pre defined printjobs which could be usable in the future The SpeedStar printer is only working with PRN files which can be generated from the driver of the printer All PRN files must be uploaded to the printer to this location D SpeedStar Labels The operator must generate a JPG thumbnail for each print job and copy to the same folder Try to use a talkative name for the prtin jobs for the PRN and JPG as well For example barcode_6ips 21labels_150x100 prn jpg barcode description of the label 6ips printing speed 21labels number of copies 150x100 media size NOTE The PRN files are only working with the JPG files from Liberty If one of these files are missing the operator either have an error message in Liberty or the print job won t be available at all Page 50 Speedstar User Guide 3 9 Initial configuration and verification steps 3 9 1 Directory structure on Embedded PC The system uses two partitions The C drive is for the program the D drive is for data The C SpeedStar directory holds the SpeedStar related files The Liberty controller executa
51. nt and Pinch Valve Dual Pinch Valve Bulkhead plate Picture of Other IDS Components 2 12 Maintenance Module Aka Service Station SS The multi station maintenance module MM maintains and cleans the printhead by wiping off waste ink and contamination In addition the MM assists with printing by priming the printhead as well as protecting it when not in use and guiding the paper as it passes under the printhead Picture of the Maintenance Module Page 16 Speedstar User Guide The maintenance module MM is a sled that contains stations for wiper cap spittoon and print zone platen To position the correct station into place a stepper motor moves the sled horizontally and a DC motor moves the sled vertically The maintenance module e Cleans the printhead of excess ink and debris e Keeps the printhead protected and hydrated while not in use e Provides a safe place to spit ink that is used to keep the nozzles clear e Provides a suitable base for supporting the media during printing This is done with the print zone platen station Capping Platen Station Spittoon Station Wiper Station Absorber aka diaper Picture of Maintenance Module MM Assembly exploded view The maintenance module should be replaced as part of annual maintenance or after printing one million inches NOTE The maintenance module is not intended to be end user serviceable although it is a service part for technici
52. nter and switch the printer back again In future versions the controller will detect this situation and restart the engine itself Page 68 Speedstar User Guide 5 Maintenance Guide 5 1 Maintenance Overview To ensure reliable operation and high print quality while using the product the regular inspection and maintenance steps are required to be performed These include mechanical subsystems checks occasional cleanings consumables changing and print head cleaning Cleaning The most essential maintenance operation is automatic cleaning the print head and preventing it from dehydration The print engine performs various maintenance operations before and after print jobs and in the background Normally manual print head cleaning is not required Regular checks At regular intervals say at the beginning of a shift or day inspect that the maintenance Station is in cap position the cutter is not obstructed the paper path is clean there are no paper clippings present sensors are not covered Check that wires are not loose there is no ink leaking If the operator detects print quality problems check the troubleshooting part for steps to perform in order to solve the issues Consumable change The main consumables in the printer are the ink and the print head The most frequent user intervention during the life time of the printer is the ink cartridge and print head change When the printer is running out of a particula
53. nter is used with the mains cable suited to the requirements of the electrical system of your country The internal power supply in the Printer is rated 115 to 240VAC 50 60 Hz Insert the cable into the printer first The cable connector should sit in the socket securely Insert the cable into the mains socket Turning Power On Off Powering Up 1 Press the Main Power Button on the back of the Printer Powering Down Printer 1 Press the Power button within the Liberty software and choose Shut Down Printer 2 Waint for the printer to stop processing The screen will turn to black 3 Press the Main Power Button on the back of the Printer to switch it off Page 25 Speedstar User Guide 3 5 Setting up the Printer After the printer has passed inspection install the maintenance module the printhead and the ink cartridges as explained in the following sections To set up the printer you need to do the following 1 Install the Service Station if shipped as a separate unit Install the ink cartridges Install the printhead Turn on the Printer Unwinder setup Load label media Install the printer driver oe a a 3 5 1 Maintenance Module MM In case your printer is shipped with a MM as a separate unit before switching on the printer you need to install the MM After module has passed inspection Service Station aka Maintenance Module The Service Station cleans the Printhead Cartridge of excess ink
54. olume the printer can print for planning purposes po Speed IPS Inchpersecond O Jo o E H _iv a se Printed lenght E Number of labels oe Number of 150 m Printing inch inch rolls time asec 6 42 fas 30sec 180 360 SO 1min 360 720 91 f183 90 80 10min 3600 72 914 1829 900 1800 jos J12 293 24 7 3 628 800 7 257 600 92 172 184 343 907 200 1 314 400 614 1 229 operation week Time to 16 4 8 2 print a 150 m roll min Page 106
55. r ink the Liberty controller will display a message on the screen specifying which tank is out of ink Remove the empty tank and insert a new one and the printer will operate again as before NOTE The printer is working only with all cartridges installed If the operator need to change a print head due to unrecoverable printing defects open the Maintenance menu and select Replace Printhead command This starts a wizard that will guide you through the print head change procedure Follow the steps and wait until the wizard finishes its operation Page 69 Speedstar User Guide 5 2 Standard Maintenance General and periodic maintenance procedures are needed to keep the Print Engine in good condition In anticipation of industrial applications an extensive list of service parts are available for the printer Please contact you Reseller for futher details High volume usage and specific use cases configurations may require more frequent maintenance NOTE Repair and replacement tasks are referred to qualified technicians For some maintenance tasks it is better to remove the engine from the printer Use the table below to determine which maintenance task inspection cleaning lubrication or replacement etc to perform at a given time period or usage interval The following tasks are to be performed by the operator only with very basic supplies no special tools are needed Tasks Bi weekly Monthly Anually As Needed Printhead man
56. rime Picture of Ink Cartridge Cross Section with Air Vent Path Detail 2 8 Ink Connection Ports Ink connection ports allow the connection of the external ink supply hoses to the print engine Unique zero insertion force ganged connectors allow all 10 ink hoses to be engaged with the printhead in one movement The printhead can be removed or installed without disconnecting any of the ink hoses Ink Cartridges Page 14 Speedstar User Guide 2 9 Ink Delivery System IDS The Ink Delivery System IDS is a complex system designed to cleanly and reliably deliver ink to the printhead while minimizing color mixing drop weight variation and dehydration The major components of the Ink Delivery System IDS are e The disposable ink cartridges e The printhead e The tubing e The peristaltic pump e The pinch valve assembly e The QA and ink level sensing electronics e The buffer box 2 10 Bulkhead Assembly The bulkhead assembly includes the ink cartridges the septum for connecting to the bulkhead plate ink level PCAs the QAI chip for each ink cartridge and the buffer boxes for each ink cartridge Ink cartridge 5X Bulkhead plate Cartridge Alignment Post 10X QA Chip PCA 5X and Buffer Box 3X bracket Septum Needle 15X Picture of Bulkhead Assembly Page 15 Speedstar User Guide 2 11 Other IDS Components Connectors to Printhead Ink cartridge 5X Peristaltic Pump Gore Ve
57. rinter from the list below then click Next 192 168 1 106 Hostname SpeedStar Series 00 19 0F 06 4 eeen a e e j a Page 43 Speedstar User Guide Windows may ask for permission to run this setup Answer with Yes or Unblock Windows Security Alert To help protect your computer Windows Hrewall haz blocked AIRE features of this progam Do you want to keep blocking this program b i Name Printer Software Installer T Fublisher Memjet Keep Blocking Unblock Ask Me Later Windows Firewall has blocked this program from accepting connections from the Intemet or a network f you recognize the program or trust the publisher you can unblock it When should unblock a program Setup may ask for Run firmware update Answer with No W SpeedStar Printer Series Driver xi 9 Unable to connect to the printer to check the firmware please check connections ww J Do you want te retry Wait until the progress bar finishes the installation f SpeedStar Printer Series Driver JRE Installing Printer Software z A Installing Drivers When it s finished you will need to Restart your PC or Laptop to make sure that the installation process made all necesarry changes NOTE When installing the driver on Windows 7 you can skip the Reboot process by clicking on Don t reboot The system will prompt you whether the software was install
58. ser Guide 3 Prepare a large absorbent towel to catch any ink which might leak from the maintenance module or the wick to the waste ink reservoir Make sure to fold the towel over 2 or 3 times so that it can absorb lots of ink Be prepared to cover the bottom of the maintenance module with the towel as you pull it out 4 Manually rotate the maintenance module positioning gear until the module disengages from the drive gear and gently pull the module forward until you can disconnect it from the translation motor pee Ae cow ve y am ol fel eee STE fh oe RE Daemon cel e ve Positioning Gear Picture of removing the Man enano Module 5 Disconnect the ribbon cable connector for the wiper motor to free the MM Picture of ETE MM from Wiper Motor Page 84 Speedstar User Guide 6 Use a lint free cloth moistened with DI water to gently remove any ink residue or debris from the Maintenance Module Once the lint free cloth is soiled use a new cloth Picture of Ink Residue removal from the Maintenance Module 7 Inspect both wicks printing platen and cap for warping plugged up sections or to see if it is falling out If fouled escalate to a technician for replacement with new wick s 8 Inspect the cap for ink contamination and cracking or permanent deformation of the cap If permanently damaged escalate to a technician for replacement A A Eg e h gt Picture of wiping the Cap Seal
59. status area e Main display area operation mode paper status e Menu button area Page 53 Speedstar User Guide 4 2 1 Print Engine status area 1 12 2012 4 17 PM i E ii E E LAN Down Print Engine ONLINE Engine Up 99 99 99 91 This field displays status strings received from the engine and important printer status information The status is a short English description of the current status of the engine ONLINE refers to normal operating status any other status is normally signals a state in which the engine cannot print In the middle you can see the CMYKK ink volume display chart shows the actual amount of ink in each tank in relative percent values On the left you can see the current time and date as well as the state of the printer The green Printer OK message signals that the printer is operating without problems On the right the status of the LAN Ethernet as well as the print engine connection is displayed Inactive connections are shown in red colour If the Engine status is Down and displayed in red a print engine connection problem occurred In this state printing is not possible 4 2 2 Main display area Operation mode Roll to Cut label print mode cut at end of job Paper status paper is not present The middle part of the touch screen is used for displaying important configuration and printing status information It is also used for displaying windows of the menu system
60. t 4 3 4 Cut Mode Cut Mode ae Cut after N labels se 1 In the Cut Mode section set how you want the printer to cut media The default operation is cut at the end of each job It is also possible to cut after every N label This option enables you to create e g individually cut labels There is an option for No Cut but this option is only available when you set printing mode to Roll to Roll Page 58 Speedstar User Guide 4 3 5 Adjustments Adjustments Tof Bof Cutter The operator is able to change the following adjustment settings here e TOF Top of Form e BOF Botton of Form e Cutter NOTE The values here are counted in micron which means 1000 micron 1 millimetre 4 3 6 Stich Mode E Stitch Mode In order to use this option you also need to activate it within the driver during printing This function stich the individual labels to each other leaving no gap or margins Stich Mode usually used when printing on continuous material Page 59 4 4 Label library 1 12 2012 4 20 PM CNgine VINLINE PART NO P 32572 AngleBiter 1 2 in Elbow 90 Degree Model FI2Z76Ac PART NO P 32572 AngleBiter 1 2 in Elbow 90 Degree Speedstar User Guide LAN Down PART NO P 32572 AngleBiter 21 Labels VAT OO meor PART NO P 32572 AngleBiter 1 2 in Elbow 90 Degree Model t F3276Ac Model f F327GAc ONE CAPER Ae me Ome Uo ia roxie ead ee ean
61. t related parts and the printhead Page 6 Speedstar User Guide b Figure 3 The Memjet printhead contains 70 400 nozzles in 10 rows brown stripe in Figure a An electron microscope image of a single nozzle Figure b The small size of the nozzles results in very small 1 2 picolitre paint drops approximately 14 micron drop diameter on paper effectively achieving the highest print resolution the human eye can see Printing with this type of precision requires many technical details to be solved including printhead cooling using special fast drying inks feeding paper accurately controlling the operation of the unit etc A unique property of Memjet printing is the special print processor that uses a custom hardware print pipeline processing engine to render images at a very high speed The level of technical standards are reflected by the fact that Silverbrooks Research hold 2500 patents related to Memjet Technology along with another 2000 pending Page 7 2 Printer parts and their functions View Nr 1 Touchscreen Adjustable legs View Nr 2 Paperguide Service slots Speedstar User Guide Top cover Integrated cutter Ink cartridge compartment cover USB Connectors 4x Page 8 Speedstar User Guide View Nr 3 Power switch Power connector VGA use for external monitor tv LAN use for Network printing mode NOTE Opto In Out Dig In Relay Out USB and RS 232 are not in use at
62. tch or you are finding it difficult to tear the bag ey 7 Remove the printhead cartridge from the foil bag Page 31 Speedstar User Guide 8 Remove the orange protective plastic cover from the printhead cartridge Holding the printhead cartridge by the handle a Release the flaps covering the ink ports 1 and 2 b Release the clip retaining the cover near the center of the printhead cartridge 3 c Carefully remove the protective cover 4 9 Remove the protective strip from the electrical contacts While holding the printhead cartridge by the handle with one hand grasp the pull tab with the other hand and slowly and carefully peel back the plastic strip covering the electrical contacts e Dispose of the removed strip immediately and do not allow the removed strip to contact the electrical contacts Page 32 Speedstar User Guide 10 Remove the protective strip from the printhead nozzles While holding the printhead cartridge by the handle with one hand grasp the pull tab with the other hand and Slowly and carefully peel back the plastic strip covering the printhead nozzles Maintain an angle of no less than 45 with the printhead surface when pulling on the Strip e Dispose of the removed strip immediately and do not allow the removed strip to contact the electrical contacts or the printhead nozzles 11 Raise the printhead latch fully until it is upright so you can insert the printhead into the print
63. ters a Horizontal Offset 0 Al Vertical Offset Inches C Millimeters Pixels Media Layout C Inter Label Gap C Black Mark Cut Sheet C Continuous Use Printer Setting Page Cutting Job Cut Use Printer Setting sheets per cut Use Printer Setting 1 Defaults My Print Settings e memjet Field o Vs Position Adjusment e Horizontal Offset e Vertical Offset offset units e Inches e Miillimeters e Pixels Media Layout e Inter Label Gap e Black Mark e Cut Sheet e Continuous e Use Printer Setting Page Cutting e Job Cut cut at end of job e Sheet per cut number of pages before cutting e Use Printer Settings My Print Settings e Defaults NOTE This section of the driver is not recommended to use as Liberty has most of these settings under Paper Handling button Changing values here may cause unanticipated errors Page 49 Speedstar User Guide 3 8 Label printing generating print jobs For printing labels the operator has two options e Print label from a labelling graphical or other software e Print labels from print jobs 3 8 1 Printing labels from softwares Printing labels from any kind of software is quite easy The operator just needs to set all prefrences within the SpeedStar Series Driver paper size printing speed number of copies etc 3 8 2 Printing labels from print jobs To help the whole process it is recommended to install the driver ont he personal computer the
64. the moment Page 9 Speedstar User Guide 2 1 Printer The SpeedStar 3000 printer is a state of the art Memjet printer designed for maximum usability and performance The major components of the printer are the print engine the controller and the control panel Picture of the SpeedStar 3000 printer 2 2 Print engine The print engine is the heart of the SpeedStar printer It is responsible for the actual print process The major subsystems of the engine are the mechanics paper transport ink delivery system including print head and ink tanks the print controller and a paper cutter The SpeedStar controller is responsible to control the operation for the print engine You do not need to access and use the print engine directly except when changing print heads and ink tanks Picture of the Print Engine Page 10 Speedstar User Guide 2 3 Printhead Picture of the Printhead 2 4 Printhead Cartridge Dock The printhead cartridge dock positions the page wide static high speed Memjet printhead in the correct location to maintain correct position with the print zone Dual Action Fluidic Connector Actuation Lever ys Output Fluidic Input Fluidic Awe Connector Connector Lever Closed Sensor Memjet A4 Page Width Printhead Cartridge Retractable Zero Insertion Force Fluidic Connector Picture of Fluidic Connectors and Memjet Printhead Cartridge _ 2800000COCOS O saoese_ L VHV Y
65. tion and changes the Pause Printing button to Recover After feeding a new roll of paper press this button and the job will be resumed Note that the last printed label will be printed again thus that label is present in the printed label stock twice Unexpected power down If the printer switches off because of power failure switch the printer on after electricity is re installed When the printer controller starts up it checks whether there are unprinted jobs waiting If it finds waiting jobs it will display a dialog asking you whether or not you want to print the job If you select YES it will print the entire job from the beginning If you select NO it will delete the job so it will no longer be stored on the printer Page 67 Speedstar User Guide 4 9 Known Issues Manual paper and cut positioning The printer does not allow manual modification of the paper margins and the location of the cut In future versions of the controller this support will be available Print Mode Configuration errors It is possible to send a print job to the printer that is not suitable for the loaded media e g printing continuous job on a label material These situations are not detected therefore we recommend checking settings before sending a print job from an external PC Print engine halts It can happen every now and again that the Liberty controller cannot connect to the engine at all In this case shut down the entire pri
66. ual wipe _ Wipe PPCA Contact Cleaning Every PH ania Os ns IDS Fluidic Couplings Every PH io CC ll O OO Removal Inspect Inspect Inspect WiperCleaning Clean Clean J o ooo Inspect Inspect i Ink Tubing Grit Rollers Paper Path Moving Parts Motor Test Maintenance Module Ink Tank Latches es eee po inspect Pp inspect In order to avoid personal injury always use appropriate personal protection when performing maintenance tasks n ae D lift Motor Gear E C Ss ee e Clothing protection Powder free nitrile gloves e Lint free cloth wipes It is critical that the wipes used be soft to avoid scratching the prtinhead and lint free to avoid contaminating the printhead e De ionized DI Distilled water electronics grade Use only deionized or distilled water for cleaning the unit Take care to avoid contaminating the printhead with cleaners lubricants or other chemicals e 0S _ _ lt wGgwe_wsov_v_Jvo oooo P Page 70 Speedstar User Guide 5 2 1 Daily Maintenance Tasks Aerosol and debris removal Ink may transfer from printer components into media path Remove excess ink and debris daily to ensure optimal printing NOTE If the operator finds paper debris on a starwheel check to see whether or not it is aligned with the edge of the media If so you may need to adjust the paper guide and margin so that the st
67. ve any housing or covers positioned around the ink tubing NOTE The clamshell should be closed during this procedure Tubing into Fluidic Couplings Peristaltic Pump Pinch Valve and Vents x5 Picture of Ink Tubing Connections Page 78 Speedstar User Guide Ink Tubing lt Pinch Valve and gt Vents x5 C Picture of Rear Ink Tubing Detail D Buffer Box Peristaltic ink Pump 2 Use a finger to gently pry both fluicid coupling covers off in order to inspect the ink tube connections underneath Tae At Picture of Remove Fluidic Coupling Covers 3 Visually inspect each tubing connection point for leaks If leaks are found escalate to a technician for troubleshooting 4 Follow the exposed length of each tube and visually inspect each ink tube for kinks or pinches in the tubing Undo the irregularity to allow ink to flow freely Escalate to a technician if leaks result 5 Re install the fluidic coupling covers 6 Re install any housing removed to access this area Page 79 Speedstar User Guide Lifter Motor Gear Inspection and Encoder Cleaning The lift motor gear on the right side of the unit must be inspected every month e _ Lift Motor Gear wen POUE Picture of the Lift Motor Assembly Location 1 Inspect the lift motor gear for general wear worn teeth debris etc Remove any debris found If excessive wear is observed escalate to a technician for r
68. wuth damp lint free cloth 9 Inspect the wiper module components for damage or permanent deformation If permanently damaged escalate to a technician for replacement Page 85 Speedstar User Guide 10 Remove the paper dust from underneath the maintenance module during the annual cleaning Use a vacuum cleaner for the interior of the unit if necesarry aa _ gt Ki t ee E EF 3 0 gt Picture of using a Vacuum cleaner to remove debris from under the MM Wiper cleaning Wiper cleaning usually means that the oparator has to change the microfiber roller as it comes to the end of its lifetime The operator can easily recognize this stage First of all the shape of the roller turns from rounded to ellipse Secondly this chage within the shape will cause significant noises during maintenance NOTE Lifetime of the wiper roller depends on the usage but should be change at least twice a year 1 Disconnect the wiper motor connector PCB from the mounting clip FE a s a a Saa i o AAE TE Er re Picture of disconnecting wiper PCB from Wiper Housing Page 86 Speedstar User Guide 2 Disconnect the wiper PCB from the ribbon cable as shown int he figure below Picture of disconnecting Wiper PCD from ribbon cable 3 Route the ribbon cable through th housing to free the wiper as show non the next pictures Picture of routing ribbon cable through housing 4 Flip up the r

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