USER MANUAL P19
Contents
1. the charger port door open Plug the XLR connector of the charger to the charger port Plug the other end of power cord into a standard wall outlet When charging is completed battery capacity indicator is shown We Disconnect the charger power cord from the wall outlet when the batteries are fully charged Recharge battery only when the key is in off position Note 4 Always charge your batteries in well ventilated areas 4 The charger is intended for indoor use only Protect from moisture 4 For maximum performance it is recommended that you replace both batteries at the same time if the batteries are weak gt If the vehicle will not be used for a long period of time arrange to have the batteries recharged at least once every month to avoid deterioration of the batteries According to the battery type and condition of the batteries they usually can be fully charged in 4 10 hours This will be indicated when the status light in the battery charger side panel turns green Charging the battery longer than necessary will not harm the battery We recommend that you charge the batteries for 8 to 10 hours after daily use BATTERY INDICATOR A battery indicator is to provide information about the travelling range remaining Travelling Range Remaining 13 km Traveling Range Remaining 7713 km Travelling Range Remaining Yellow Area 4 7 km Travelling Range Remaining 1 4 km Trav2. the specifications table for weight capacity information Power scooter is rated for a maximum weight capacity 2 Stay within the specified weight capacity for your scooter Exceeding the weight capacity voids your warranty Heartway will not be held responsible for injuries or property damage resulting from failure to observe weight limitations 3 Don t carry passengers on scooters Carrying passengers on scooter may affect the center of gravity resulting in a tip or a fall Tire inflation 1 If your scooter is equipped with pneumatic tires it is necessary to check the air pressure at least one time a week 2 Proper inflation pressures will prolong the life your tires and ensure the smooth operation while riding Do not under inflate or over inflate your tires It is critically important that 30 25 psi 2 2 4bar tire pressure be maintained in pneumatic tires at all times 4 Inflating your tires from an unregulated air source could over inflate them resulting in a burs tire Temperature Some of the parts of the power scooter are susceptible to change in temperature The controller can only operate in temperature that ranges between 25 C 50 2 At extreme low temperatures the batteries may freeze and your power scooter may not be able to operate In extreme high temperatures it may operate at slower speeds due to a safety feature of the controller that prevents damage to the motors and other electrical compone
3. use controls and adjustable tiller positioning See the following steps to fold the P19 power wheelchair Sa Pull the Red Bar Fold the Seat Backrest Pull down the seat to fold the power wheelchair Remove the arm rest from the receiving port until the seat locks OPERATION OF CONTROL PANEL The power wheelchair is simple to operate However we recommend that you read carefully the following instructions to become familiarized with your new vehicle A Word of Caution Before you turn the power on always be aware of the environment that surrounds you to select your desired speed For indoor environments we recommend that you select the slowest speed setting For outdoor operation of this vehicle we recommend that you select a speed that is comfortable for you to control it safely The following steps are required to operate your vehicle safely with the controller can use for P19 Battery ON OFF Condition LED HORN Speed control Speed indication Speed control Fig 19 A Driving 1 Controller ON OFF Switch Press the ON OFF button I O switch located in front of the joystick to activate your power wheelchair The battery condition meter will light up to indicate the current charge of your battery Pressing the ON OFF button again will deactivate the controller 2 Speed Control The speed control buttons allow you to set the forward speed to your desired setting Pressing the speed increasing button
4. will set the speed at the faster settings while the speed will slow down if you press the speed decreasing button The controller sets the reverse speed acceleration and deceleration proportion ally and automatically for your safety 3 Joystick The joystick controls the direction and speed of your vehicle pointing the joystick away from the neutral position center will move the vehicle in the direction where the joystick is pointing The farther away forward backward the joystick is from the neutral position the faster the vehicle will go The farther away to the right left the joystick is pointing the sharper the turn of the 10 vehicle will be To operate the vehicle by gently pushing the joystick in the direction you want go Returning the joystick to its neutral position center will reduce the speed and stop the vehicle by automatically applying the electromagnetic brakes Notes gt After pressing the controller ON OFF switch allows two seconds to elapse before engaging the joystick This is a safety feature to prevent sudden start Gentle operation of the joystick will result in smoother transitions in speed and direction while sharp operation of the joystick will result in drastic transitions in direction and velocity When the wheelchair is in operation the surface of the charger will become slightly hot n case of emergency let go of the joystick and the chair will come to a stop B Controller Display The controlle
5. USER MANUAL P19 mex lt Electrically powered scooter Class A EN 12184 HEARTWAY HEARTWAY MEDICAL PRODUCTS LTD NO 6 ROAD 25 TAICHUNG INDUSTRIAL PARK TAICHUNG TAIWAN R O C 408 Part Number 70030279 PUBLISHED November 16 2012 CONTENTS T SARE LY ANSE RUC TION pais teg me arent bora oU ERU UT 3 2 ELECTOMAGNE TIC INTERFERENCE to Pt Ce eu eee TECHNICAL Deua 8 ADIUSTMEN oh SEM ds A 9 5 OPERATION CONTROL tinea cadena d 6 CHARGING INSTRUDCTION 12 7 MAINTENANCE Ge REPAIR IR GRE SU TROUBLESHOOTING amp FAULT REPAIR DRE ise i eS 15 10 WARRANTY DECLARATION uates ien 17 SAFETY INSTRUCTION General Safety Belt Never use electronic radio transmitters such as Make sure that there are no obstacles behind you walkie talkies or cellular phones while reserving your scooter Do not make a sharp turn or a sudden stop while Do not rider your scooter in traffic riding your scooter Do not att
6. e batteries They are not designed to handle a long deep discharge and also are unsafe for use in power scooter The useful life of a battery is quite often a reflection of the care it receives Lithium Battery 11 5A Specifications Nominal Capacity 11 500 mAh Charging Current 2 000 mA Charging Time 5 6 hrs Charge OC 45 32 10113 Discharge 20 C 65 4 140 Ambient Temperature Storage 30 C 86 Weight Max 2 kg Leneth Width Height 191 78 114 mm BATTERY CHARGER The battery charger takes the standard wall outlet voltage alternating current and converts it into DC voltage direct current The batteries use direct current to run your power scooter When the batteries are fully charged the amperage from the charger is almost at zero This is how the charger maintains a charge but does not overcharge the battery Note 1 The batteries cannot be charged if they were discharged to nearly zero voltage Note 2 The powered scooter meet the requirement of ISO 7176 14 2008 and ISO 7176 21 2003 12 Note 3 Only use the battery charger 4C24050A which was provided the scooter supplier The use of any different type of charger can be hazardous and need the approval of the manufacturer CHARGING INSTRUCTIONS To recharge the batteries follow the steps below Place your power scooter close to a standard electrical wall outlet Remove your key to turn the power OFF Slide
7. e rest position before switching on the scooter Note before attempting to troubleshoot on your own The following symptoms could indicate a serious problem with your power scooter Contact your local dealer if any of the following arises 1 Motor noise Frayed harnesses Cracked or broken connectors Uneven wear on any of tires Jerky motion Pulling to one side Bent or broken wheel assemblies Does not power up ee oo c Oe Powers up but does not move 15 1 FRONT COVER 2 CONNECTED BAR AS 3 FRONT FRAME 4 BOTTOM COVER 5 EXTENTION HANDLE 6 CASTER ASM 7 CARPET RELEASE BAR 5 RELEASE BAF id JOYSTICK 1 MAIN COVER 22 CARPET 3 CONNECTED BAF ASM 14 FIXED SCREW s ASASISTIVE WHEEL P19 BOM LIST 16 AXIS TUBE 47 FRONT SEAT FRAME 19 SLIDER BAR as DUST COMER ed LOCKING PIN 21 PLUG OF SEAT FRAME PROTECT COWER 3 CHAIR 4 FEAR SEAT FRAME es ARMREST ASM E CARRYING HANDLE amp 3 BATTERY COVER EB BATTERY E93 BATTERY COVER 0 CONTROLLER 16 B REAR REFLECTER PEAR FENDER Ba TRANSAXLE B4 DRIVE WHEEL MAIN FRAME ASM ag CROSS HAR Ba OUTSIDE CROSS HAR G8 RELEASE BUTTON 26 p 28 3 YB GO QU COGD Ww WARRANTY DECLARATION Quality Warranty Declaration Products are to be fit for purpose and of excellent quality and performance For valid warranty claims Heartway will at their discretion replace re
8. elling Range Remaining End Kilometer 13 MAINTENANCE amp REPAIR To keep your P19 for years of trouble free operation we recommend you follow the following maintenance checks as scheduled DAILY CHECKS 1 Visual check on the conditions of tires 2 Inspect the battery condition meter on the controller to determine if batteries need to be charged MONTHLY CHECKS 1 Visually inspect the controller harnesses Make sure that they are not frayed cut or have any exposed wires SEMI ANNUAL CHECKS 1 Check the motor brushes We recommended that your authorized dealer inspect the brushes every six months or sooner if your power scooter is not operating smoothly If inspection determines excessive wear on the brushes they must be replaced or motor damage will result CHECKS Make sure to keep the controller clean while protecting it from rain or water Never hose off your power scooter or place it in direct contact with water Keep wheels free from lint hair sand and carpet fibers Visually inspect the tire tread If less than 1mm 1 32 please have your tires replaced by your local dealer e Allupholstery can be washed with warm water and mild soap Occasionally check the seat and back for sagging cuts and tears Replace if necessary Do not store your scooter in damp or humid conditions as this will lead to mildew and rapid deterioration of the upholstery parts All moving mechanism will benefit
9. empt to climb curbs greater than Do not leave your hands and legs off the scooter limitation show on Technical Specification when driving Do not rider your scooter during snow in order to Do not allow unsupervised children to play near avoid accident on slippery road this equipment while the batteries are charging Warning Don t operate your scooter for the first time without completely reading and understanding this user manual 1 Don t operate scooter on public streets and roadways Be aware that it may be difficult for traffic to see you when you are seated on the scooter Obey all local pedestrian traffic rules Wait until your path is clear of traffic and then proceed with extreme cautions 2 To prevent injury to yourself or others always ensure that the power is switched off when getting on off of the scooter 3 Always check that the drive wheels are engaged drive mode before driving Do not switch off the power when the scooter is still moving forward This will bring the chair to an extremely abrupt stop 4 Do not use this product or any available optional equipment without first completely reading and understanding these instructions If you are unable to understand the warnings cautions or instructions contact a healthcare professional the dealers or technical supports before attempting to use this equipment otherwise injury or damage may occur 5 There are certain situations including some medical co
10. from simple lubrication and inspection Lubricate using petroleum jelly or light oil Do not use too much oil otherwise small drips could stain and damage carpets and furnishings etc Always perform a general inspection of the tightness of all nuts and bolts 14 TROUBLESHOOTING amp FAULT REPAIR P amp G S Drive 45 Amp controller Your scooter is fitted with S Drive controller which continuously monitors the operating conditions of your scooter If it detects a problem it will indicate with error message by flashing light on the power ON OFF light You must count the number of the flash and see the list to check what kind of error has happened according to the number Description connections to the battery If the connections are good try changing the battery 2 There is a bad connection to the motor Check all the connections between the motor and the controller The freewheel switch is activated or the manual brake disengagement mechanism is operated Check the position of the switch of lever The S Drive is being inhibited from driving Inhibit 2 is active This may be because the battery charger is connected or the seat is no in the driving position connections Make sure the controller connections are secured battery connection Check the battery connections If you experience any technical problems it is recommended that you check with your local dealer 7 A throttle fault is indicated Make sure that the throttle is in th
11. he protection At this time current technology is capable of providing at least 20 V m of immunity level which would provide useful protection against common sources of radiated EMI Following the warnings listed below should reduce the chance of unintended brake release or powered scooter movement that could result in serious injury 1 Do not turn on hand held personal communication devices such as citizens band CB radios and cellular phones while the powered scooter is turned on 2 Be aware of nearby transmitters such as radio or TV stations and try to avoid coming close to them If unintended movement or brake release occurs turn the powered scooter off as soon as it is safe 4 aware that adding accessories or components or modifying the powered scooter may make it more susceptible to interference from radio wave sources Note It is difficult to evaluate the effect on the overall immunity of the powered scooter 5 Report all incidents of unintended movement or brake release to the powered scooter manufacturer and note whether there is a radio wave source nearby TURN OFF YOUR POWERED SCOOTER AS SOON AS POSSIBLE WHEN EXPERIENCING THE FOLLOWING gt Unintentional scooter movements gt Unintended or uncontrollable direction Unexpected brake release The FDA has written to the manufacturers of power scooters asking them to test new products to be sure they provide a reasonable degree of immunity against EMI The FDA requ
12. ires that a powered wheelchair should have an immunity level at least 20 V m which provides a reasonable degree of protection against more common sources of EMI The higher the immunity level the greater the protection Your powered scooter has an immunity level of 20 V m which should protect against common sources of EMI Warning The scooter itself can disturb the performance of the electromagnetic fields such as emitted by alarm systems of shops 7 TECHNICAL SPECIFICATIONS I MODEL 115kgs 250 Ibs 16 Fish on 200 50 5 1 1 2 6Km hr 24V 11 5Ah Li Polymer 14 5 option 15Km 2 5Amp 110 240 Volt Li ION Charger 4Amp option VR2 150W 2 32kg 28 7Kg 680mm SUSPENSION LENGTH 850mm 520mm 830mm 800 520 420 410mm 350mm 330mm 360mm 640mm HEIGHT SEAT WIDTH SEAT HEIGHT SEAT DEPTH T1 TI 2 gt 1552 3 Q J x 1 gt gt 44 0 lt A D rm 0 0154 5 34 lt T gt cem np m 7 2 2 8 5 lt lt M Eee pr oe lioe ss z go 02 J Mc lt rm n ems m nl gt U 4 4 rm C lt jm gt I m 24 m 2 lt rm WHEELBASE ADJUSTMENT FOLDING PROCEDURE It is very easy to assemble your P19 Power Wheelchair Please follow the procedure below P19 power wheelchair has aluminum alloy body and can be easily folded to fit in the car for transportation It also has easy to
13. lift or move your scooter by any of its removal parts such as the armrests seats or shroud When climbing an incline don t drive at an angle up the face of the incline Drive your scooter straight up the incline This greatly reduces the possibility of a tip or a fall Don t climb a slope steeper than the scooter s limitation Don t attempt to have your scooter proceed backward down any step curb or other obstacle This may cause the scooter to fall or tip Always reduce your speed and maintain a stable center of gravity when cornering sharply Don t corner sharply when driving scooters at higher speeds Operating in rain snow salt mist conditions and on icy or slippery surfaces may have an adverse affect on the electrical system Never sit on your scooter when it is being used in connection with any type of lift or elevation product Your scooter is not designed with such use in mind and any damage or injury incurred from such use is not the responsibility of Heartway Surfaces of the power scooter that can come into direct contact with the occupant s skin and or assistant s skin during normal use and that are within occupant reach shall not exceed 41 C The motor surface can reach temperatures greater than 41 C after driving Do not touch these parts when disassembling the scooter or wait until the motor is cooled down The programming of the controller shall only be carried out by personnel which is authorized by his manufacturer A wro
14. nditions where the scooter user will need to practice operating the scooter in the presence of a trained attendant A trained attendant can be defined as a family member or care professional especially trained in assisting a scooter user in various daily living activities Consult with your physician if you are taking any medication that may affect your ability 4 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 to operate your scooter safely Do not attempt to lift or move a power scooter by any of its removable parts including the armrests seats or shrouds Personal injury and damage to the power chair may result Never try to use your scooter beyond its limitations as described in this manual Please do not sit on your scooter while it is in a moving vehicle Keep your hands away from the wheels tires while driving scooters Be aware that loose fitting clothing can become caught in the drive tires Consult your physician if you are taking prescribed medication or if you have any certain physical limitations Some medications and limitations may impair your ability to operate scooters in a safe manner Be aware when the drive mode is unlocked or locked Don t remove anti tipper if there is any tipper equipped with the scooter Contact with tools can cause electrical shock and do not connect an extension cord to the AC DC converter or the battery charger Do not attempt to
15. ng programming can result in safety hazards for the occupant If the power scooter is switched off while driving on the horizontal at maximum speed at 7 km h it will come to a stop with the maximum stopping distance of 1 2 m Please consider this distance when driving Drive wheel needs to be switched to engaged mode while transporting the power scooter with a car or airplane Surface temperatures can increase when exposed to external sources of heat Modifications Heartway Medical Product has designed and engineered power scooters to provide maximum utility However 5 under no circumstances should you modify add remove or disable any part function of your power scooter Personal injury and damage to the power chair may result 1 Do not modify your power scooter in any way not authorized by Heartway Do not use accessories if they have not been tested or approved for Heartway products 2 Get to know the feel of your power scooter and its capabilities Heartway recommends that you perform a safety check before each use to make sure your scooter operates safely Inspections prior to using your power scooter 1 If equipped with pneumatic tires please check for proper tire inflations 2 Please check all electrical connections and make sure they are tight and not corroded 3 Please check all harness connections and make sure they are secured properly 4 Please check the brakes Weight limitation 1 Please refer to
16. nts ELECTROMAGNETIC INTERFERENCE EMI The rapid development of electronics especially in the area of communications has saturated our environment with electromagnetic EM radio waves that are emitted by television radio and communication signals These EM wave are invisible and their strength increases as one approach the source All electrical conductors act as antennas to the EM signals and to varying degrees all power wheelchairs and scooters are susceptible to electromagnetic interference EMI The interference could result in abnormal unintentional movement and or erratic control of the vehicle The United States Food and drug Administration FDA suggests that the following statement be incorporated to the user s manual for all power scooter like the P19 Power scooters may as susceptible to electromagnetic interference EMI which is interfering electromagnetic energy emitted from sources such as radio stations TV stations amateur radio HAN transmitter two way radios cellular phones and alarm systems of shops The interference from radio wave sources can cause the power scooter to release its brakes move by itself or move in unintended directions It can also permanently damage the powered scooter s control system The intensity of the EM energy can be measured in volts per meter V m Each powered scooter can resist EMI up to a certain intensity This is called immunity level The higher the immunity level the greater t
17. on D Thermal Protection Your power wheelchair controller is equipped with a safety system called thermal rollback A built in circuit monitors the temperature of the controller and motors the controller reduces the motor voltage and speed of the power wheelchair The reduction of the speed allows the electrical components to cool down Although your power wheelchair will resume its normal speed when the temperature returns to a safe level we recommend that you turn the power off and wait for 5 minutes before restarting to allow the components to cool down if you find that you have lost speed suddenly 11 BATTERY amp CHARGING INSTRUCTION Lead Acid Battery We recommend that you use deep cycle batteries that are sealed and maintenance free for your power scooter Both sealed lead acid p and gel cell are m batteries and are similar in performance Deep cycle batteries are specifically designed to provide power drain down and then accept a relatively quick recharge Lead acid batteries should be charged as often as her Specification of the battery that we recommend for P19 is Type Deep cycle sealed lead acid or gel cell Size 12AH Voltage 12V each Amp Hours 12 amp hours Depending on the use terrain and driving conditions the batteries will provide a range of 15 km of travel However even if the power scooter is not in use we recommend that the batteries are charged periodically Note Do not use any automotiv
18. pair refund items mutually agreed to be defective Heartway s Warranty as Following gt Frame Two year limited warranty gt Controllers One and a half year limited warranty gt Electronic Components and Charger One year limited warranty gt Warranty Exclusion The following items are not covered by warranty lt Motor brushes lt gt Wheel Tires lt Pads lt gt Seat Cushion lt gt Fuses Bulbs lt Tiller Cover lt Rear Shroud lt Front Shroud lt Batteries and Consumable part Any damage or defect of any nature occurring from the misuse abuse of the product improper operation or improper storage is not to be covered The warranty is to start from the date of arrival of our products Normally the average lifespan of a scooter will last 5 year long Heartway will be able to provide the spare part support for five year long after scooters purchased Note If you encounter a damaged or cracked battery please enclose it in a plastic bag and call the local authorized dealers immediately for instructions on disposal and recycling HEARTWAY HEARTWAY MEDICAL PRODUCTS CO LTD NO 6 ROAD 25 TAICHUNG INDUSTRIAL PARK TAICHUNG TAIWAN R O C 408 17
19. r display is a multifunction visual display It can provide four types of information 1 ON OFF Status When the power is on the controller s LED will be lit up If the LED is not lit the controller is OFF 2 Battery Condition Meter The battery condition meter is composed of 10 segments three of red four of yellow and three of green It enables you to monitor battery charge The battery condition meter indicates the approximate amount of battery charge left Red yellow and green LEDs indicate that the batteries are fully charged Red and yellow LEDs indicate that you should charge the batteries if possible Red LEDs indicate that you should charge the batteries as soon as possible because low battery voltage may cause your power wheelchair to become inoperative Note When the batteries begin to approach a discharged state the first red LED will begin to flash slowly reminding you that the batteries need to be charged immediately C Electromagnetic Brakes Your power wheelchair comes with an Electromagnetic Brakes i e an automatic magnetic disc safety brake which is also known as Fail Safe brake The Electro magnetic Brakes are automatic and work when the power wheelchairs is ON but in a steady state i e Joystick is released to the neutral position even when the chair is on a slope The Electromagnetic Brakes will also be set when ever the power wheelchair is OFF but the motor levers are in the engaged vertical positi
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