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SecureLinx User's Manual

1. aaa 4 3 Web Control Interface Page Components 0 00 eee eee 4 5 Example of Controlling a Host EE EE ss ES SS SS SS Se Se ee ee ee 4 9 WICWING TOSS 42 044 bad aapa DE EE AA 4 12 Power Control with an Optional SLP Remote Power Manager 4 13 UserActvity PAGG Lama EE ET OE eee PAR EGRE ESSE E 4 15 ACNE PAA 4 16 da SE RE EE EE OE TE AE OE eee 4 17 Debug Menu Page aa 4 18 Network Configuration Page a 4 20 PPP Configuration Page a 4 22 User Accounts Page 2 0 eens 4 23 Entering a Master Account Password 0 00 cece eee eens 4 24 Page for Changing a User ID EES EE cee 4 25 Page for Changing a User Password 0 000 cece eee eens 4 26 Page for Changing User Channel Privileges 4 27 Page for Changing Your Own Password aa 4 28 Security Policy Configuration Page Security Profiles and Policy 4 29 Security Policy Configuration Page bottom 4 30 Monitoring Configuration Page Alert Action 4 35 Monitoring Configuration Page Error Conditions to Monitor 4 36 Serial Port Configuration Page SS eee 4 37 Local User VNC Configuration Page ees 4 39 Date and Time Page a 4 41 Syslog Configuration Page 0 aa 4 42 SecureLinx SLK Remote KVM User Guide Figure 4 27 Figure 4 28 Fi
2. SecureLinx SLK Remote KVM User Guide 7 1 Troubleshooting General Troubleshooting Problem Suggestion You forgot your password Please contact Lantronix Technical Support You cannot log into the SLK Web page or ping its IP There is a problem with the assigned IP address address From the Local Console OSD 1 Goto Network Settings 2 Verify the IP address 3 Re enter the IP address if necessary and recommit the change 4 Confirm the validity of the IP addresses with your IT department 5 Verify that the default HTTP port number is 80 otherwise you must include the port number in the URL 6 When troubleshooting disable stealth mode otherwise there will be no ping response When you use VNC it only shows a portion of the If you are looking at servers with different resolu remote screen tions when you switch to a higher resolution server via a KVM switch you will not be able to see the If the video resolution on the attached server is entire remote There are two solutions to fix this higher than that of the VNC viewer you will not be problem able to see the entire remote screen 1 Change VNC server configuration Max resolu tion expected from Auto to Max permanent but uses more bandwidth 2 Reload VNC when changing to higher resolu tion image not permanent The VNC does not work under Linux or FreeBSD Use vncviewer bgr233 to initiate the VNC viewer with th
3. Serial port R5 232 config P2 Watch pattem P2 Watchdog timeout gk Port3 Baud rate settings P3 Serial port 3 mode Watchdog pattern Select to enter the watchdog pattern Each channel is matched against this simple string Watchdog timeout Select this menu item and press Enter to edit Enter timeout values in minutes Port 3 Baud rate settings The default is 38400 8 N 2 N see Figure 5 18 Select and press Enter to open the option list SecureLinx SLK Remote KVM User Guide 5 17 Using the OSD Interface to Configure the SLK Figure 5 18 Serial Port 3 Baud Rate Settings Port 3 Baud rate settings Baud Rate Data bits Parity Stop bits Flow Control Port 3 settings Baud rate data bits parity stop bits and flow control are selected the same way as for port 1 12 P3 serial port 3 mode PPP dial up through modem Select and press Enter to select other modes on port 3 This option is valid for the SLK16 only Local User Control This screen allows administrators to configure local usage of the targeted server Figure 5 19 Local User Control Screen 1 of 2 V us Local user control b Reset local keyboard mouse b Resync mouse position Mouse threshold 2 Mouse acceleration 4 Local console No passwords Local User exclude Share access Current time approx Fn 6 Jun 2003 Time zone offset from UTC 240 minute 1 Reset local keyboard and mouse Resets these de
4. To change the default gateway enter the appropriate new address in the Default Gateway field and click the Apply button next to this field SecureLinx SLK Remote KVM User Guide Using the Web Control Interface to Configure the SLK 6 To change the machine name enter a name that will uniquely identify this device on the network and click the Apply button next to this field The machine name can be an alphanumeric string up to 15 characters long 7 Once changes to all individual fields have been made click Commit IP Config Changes to have the changes take effect If you omit this step the new settings take effect the next time the unit reboots Note If the configured gateway is not on the same LAN segment as the IP address and subnet mask specified the SLK calculates an appropriate gateway using standard network numbering conventions Configuring PPP Settings The Point to Point Protocol PPP is an out of band communication channel that allows dial in access to the SLK16 If you have an SLK16 with a modem connected to serial port 3 you can use the PPP link to configure the following PPP options After you select your options click the Apply button to initialize them Once PPP is established to access the SLK use a browser Java VNC or Telnet as usual Note The PPP link does not apply to the SLK1 and SLKS8 IP Addressing 4 PPP Local IP address the IP address that is assigned to the PPP interface of the SLK16 4 PPP
5. A 2 SecureLinx SLK Remote KVM User Guide Specifications Serial Port 3 SLK16 DB9 male connector DTE Functions same as Serial Ports 1 and 2 Additional RS 232 C modem function Reset SLK hardware reset switch Power Auto sensing power supply Input Voltage Range 100 240 VAC Frequency 50 60 Hz Max Input Current 1 5A max RMS 115VAC Fused IEC320 mains connector detachable power cord Two 2 5A fast blow fuses and a power cord provided Mechanical Each SLK is a fully independent system Dimensions height x width x depth SL K1 1 75 in x 5 7 in x 16 in 4 45 cm x 14 48 cm x 40 60 cm SLK8 1 75 in x 17 in x 12 5 in 4 45 cm x 43 18 cm x 31 75 cm SLK16 3 5 in x 17 in x 11 25 in 8 89 cm x 43 17 cm x 28 58 cm Shipping Weight SLK1 6 Ibs SLK8 11 Ibs SLK16 13 Ibs Painted aluminum sheet metal construction Internal Contains hardware random number generator Flash memory based firmware may be field upgraded using the web control interface Dedicated 32 bit micro processor SecureLinx SLK Remote KVM User Guide A 3 Specifications RJ 45 to DB9M Adapter Figure A 1 RJ 45 to DB9M Adapter for Serial Connection of SLP Remote Power Manager Tx DTR RTS Note Adapter is configured for use with a rolled serial cable as supplied with the SLP Remote Power Manager A 4 SecureLinx SLK Remote KVM User Guide Specifications Software Specifications Ne
6. Preparing the Target Servers For optimum operation and performance use the following guidelines to configure the target servers as recommended in the following sections Optimizing the System To optimize the attached servers use the following guidelines 4 Remote access can introduce a measure of latency and a user is likely to see a delayed response to mouse or keyboard input Enabling features that slow the boot process such as seek floppy enhanced startup testing and enhanced memory testing increase the opportunity to send a keybound signal to enter the BIOS mode of an attached server If you are using an optional third party power control unit access the system s Basic Input Output System BIOS and enable Power on state upon power recovery SecureLinx SLK Remote KVM Installing the SLK Optimizing Video For optimum viewing during remote sessions use the following guidelines to config ure the video resolution settings on the servers that the SLK will control 4 Make sure all monitors and adapters are VESA compliant 4 Select a video resolution of 1280 x 1024 or less 4 Select a refresh rate of 75 Hz or below Install the latest video drivers from the original manufacturer Disable energy savings suspend and hibernation modes Turn off screen savers 4 Unclutter the desktop by choosing a solid color background with minimal icons 4 Disable animations and video effects such as fade out and show content wh
7. l HOSTE Witte Hast Power Coro Flash File System Labug Conliguratiom Hortweark BEP ser Accounts Change Purssword SECUrITY h rit r ng cural Part Local User HE Lata m Iira Sy alon SNMF Information Full Menu Tree Browse Borg Tro SLK18 Change My Password Changing Password UID DJ Neyi Pas sterre Confirm Password Chango Home Back Logout Copyright Lontronis Tre 2004 AN Rights Reserverd 2 Inthe New Password field type a new password 3 In the Confirm Password field type the same new password 4 Click the Change button 4 28 SecureLinx SLK Remote KVM User Guide Using the Web Control Interface to Configure the SLK Configuring a Security Policy The Security link lets you define a security policy for the SLK Clicking this link dis plays a page with a summary of preset security profiles buttons for selecting a security policy and controls for customizing security parameters see Figure 4 19 Using this page you can set optional security parameters configure ports and set local security controls Figure 4 19 Security Policy Configuration Page Security Profiles and Policy LANTRONIX SLK16 Cs AN Ope retin Security Policy Configuration HE Security Profiles Thes falling babs provides the defaut set hing for trui predefined jerian ly praes Vou Aa able do cuntamips each parameter to your own needs in the Security Parameters section Dabug Default
8. Remember my password c 3 For User Name type the default user name root in lower case characters 4 For Password type the default password PASS in upper case characters 5 Click the OK button The SLK home page displays see Figure 4 2 4 2 SecureLinx SLK Remote KVM User Guide Using the Web Control Interface to Configure the SLK Note The following figure is accurate for the SLK16 but not for the SLK8 or SLKT1 Figure 4 2 SLK Home Page LANTRONIX SLKI6 SLK16 web control interface Operation Channel click t vlees Configuration Li Support EIE Po GLE M Fujs I apieja Tin serve Coa mung Pa pang PIT Congres E Nonmgme Configure 6 Micmac coni IH NISSADOM congu B Supporter Cnr 9 Siang MET i anfvar LO Marigirag i anfia r rat COD SUN 17 PiGnama i gn urs 13 Monamg configure r 14 honani Configure Inf rmadan LE Ninami Gur Piang E LE I LAP TEER L LE Dung bae Mer Tiwi KT GIL Copak Start a new full eeeen br wser window t Eantrol a Host You may nood t usa Alt F4 bo get aut of this special window If the YNG virtual Network Computer client software is installed on your machine you can aso connect using 172 13 0 215 5300 Homes Back Lug Copynght Lantronis Ine 2004 29 Rights Rieesenad The home page is your starting location for configuring the SLK and the attached servers It displays all the channels supported by your SLK and the power status of each The Configuratio
9. All Rights Reserved Note The saved settings file allows you to view the configuration for reference It does not provide a format that can be used to upload a saved configuration for re installation See Debug SLC16 only on page 4 18 for this functionary SecureLinx SLK Remote KVM User Guide 4 49 Using the Web Control Interface to Configure the SLK Viewing Copyright Information The Copyright link displays a page that shows the text that users of Open SSL are required to post on their web sites Figure 4 33 Copyright Page o mu Capture Settings Operation g C nin gate Balare contacting your Customer support argamratin click the folewaing links to create tert files that capture the settings af your SLE 16 unit Et will help our troubleshooting personnel assess the problem that you are having Test cag of system log Use the Fdo command Save As from your browser t collect the information in tout Ra You may save the ke as C SLKI6 lag tat a Ted 3f Fla You m iiam we L Use the File command Save As from your browser t collect the mlarmatian m a text gawa tha fim at CASLE 1G settings txt We encourage you to review the text Fles prior to sending them to your customer support organization You may wish to edit the fies if you feel any information should raman confidential Home Back Lost cagyngrt amp Lsstrenres Inc 2004 Al Rights Reserved 4 50 SecureLinx SLK Remote KVM User G
10. Enabling this alert causes a notification if no video signal comes from one of the controlled servers Note Active screensavers DPMS can trigger this notification erroneously 7 Alert if no NumLock toggle li this is enabled the SLK simulates the key being pressed every few seconds If the NumLock light does not toggle in response to pressing the NumLock key the server is assumed to have crashed and this error condition becomes active To enable select Yes To disable select No 8 Alert if text blue screen If this server enters text mode which can occur if the attached server is rebooting and displaying boot information or is displaying the Windows blue screen To enable select Yes To disable select No Second Monitoring Settings Screen Figure 5 7 Monitoring Settings Screen 2 of 3 P Hor dt Monitoring setting Alert if turtle mode active No Alert if host power lost No Alert if my power reset No Alert if my Ethemet link down No ICMP Ping this address disabled HTTP Ping this address disabled HTTP Ping port number 8 Hotspot temperature 37 C 9 Alert if Turtle Mode active Turtle Mode is activated if too many bad login attempts occur between successful logins this setting is dependent upon the security level selected To enable select Yes To disable select No 10 Alert if host power lost This alert is triggered if an attached server loses power Power loss of the server is determined by power loss
11. SLK configuration activities can be performed using the links under Configuration in the menu pane of the web control interface Table 4 4 lists the SLK operation activities Table 4 4 SLK Configuration Activities Menu Description See Page Network Helps you to understand and configure the network connection 4 19 PPP SLK16 only Lets you set up a dial up modem as a backup strategy 4 21 User Accounts Displays user names passwords and account information and lets 4 24 the Administrator set user access privileges for each channel Change Password Enables users to edit their own passwords 4 28 Security Sets profiles and policies for logout time Turtle Stealth and other 4 29 functions Monitoring Sets error conditions and responses 4 35 Serial Ports Sets operating mode baud rate power and other serial port func 4 37 tions Local User VNC Sets VNC port mouse threshold and exit key for OSD as well as 4 39 VNC Date amp Time Sets the SLK internal clock and time zones to the remote values 4 41 Syslog Lets you set the configuration of basic Syslog parameters 4 41 SNMP Lets you control the SNMP agent running in the SLK 4 43 Specifying the SLK Network Configuration The Network link lets you specify SLK network configuration information see Figure 4 11 Network configuration information consists of the SLK s IP address subnet mask default gateway and machine name Before you can access the SLK through the web
12. SLKB08000 01 Serial Y mini DIN8 to RJ12 DB9F cable SLKCHY00 1 01 SecureLinx SLK Remote KVM User Guide SecureLinx SLK16 16 port Remote KVM U S power cord 500 041 Rack mount brackets SLKB16000 01 SecureLinx SLK Remote KVM User Guide Items Supplied by the User In addition to the items in your package you need the following items to install your SLK 4 A keyboard monitor and mouse for local console access The keyboard and mouse should have PS 2 cables or equivalent adapters The monitor should have a standard 15 pin VGA male to female cable 4 A standard Cat 5 network patch cable for connecting the SLK to your network Note The SLK8 and SLK16 models also require the user to provide the appropriate keyboard mouse and video cables such as part number SLKCHS006 01 to attach the target servers 3 2 SecureLinx SLK Remote KVM Installing the SLK The following items are optional Serial devices and cables if you want to control serial devices with the SLK 4 A KVM switch 4 A 19 inch rack and mounting hardware if you want to rack mount the SLK For more information see Rack Mounting the SLK on page 3 10 Hardware Description The following sections describe the front and back panels of the SLK1 SLK8 and SLK16 SLK1 Front and Back Panels Figure 3 1 shows the front panel of the SLK1 and Table 3 2 describes the front panel components Figure 3 1 SLK1 Front Panel SecureLinx SL
13. WINME P gt Power Control menu L gt Blank screen debui U Redetect video signal gt Optimize video sharpness Arrow Fore 1 9 Aci Fe gt Juil mem shift kerf rrerm posi Lion GC153 gt Change channel 8 Although the menu contains the word OSD and looks like the SLK s local OSD it is only for remote access to the SLK 9 To navigate between channels in the OSD via VNC menu enter a value from 1 9 or A to G to select one of the 16 possible channels The selected channel displays in the VNC window You can also control that channel using VNC commands Table 6 2 Values for Selecting Channels Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Channel 6 Channel 7 Channel 8 SecureLinx SLK Remote KVM User Guide O N OO FP WO DY Channel 9 Channel 10 Channel 11 Channel 12 Channel 13 Channel 14 Channel 15 Channel 16 O MT M DO W SZ 6 3 Using a VNC Viewer to Access the SLK 6 4 SecureLinx SLK Remote KVM User Guide 7 Troubleshooting This chapter provides troubleshooting suggestions you can follow in the unlikely event that you encounter a problem using SecureLinx SLK Remote KVMs In addition to this chapter you can find answers to frequently asked questions at www lantronix com support Topics in this chapter include Topic Page Number General Troubleshooting Keyboard Troubleshooting Mouse Troubleshooting Video Troubleshooting
14. type the IP address 0 0 0 0 to configure the SLK to request a dynamic address When SecureLinx SLK Remote KVM User Guide 5 5 Using the OSD Interface to Configure the SLK configured for DHCP the IP address field displays DHCP and the Ethernet s current IP field displays the acquired address Subnet mask Highlight Subnet Mask press Enter and type the value for the subnet mask Default gateway Highlight Default Gateway press Enter and type the IP address for the default gateway Commit IP config changes When you select Commit IP config changes the SLK attempts to verify the configuration If it does not identify a conflict on the network the OSD is refreshed to display the new values When you make changes to the Network Configuration you must select Commit IP Changes to enable the configuration Otherwise the new configuration will take effect after the next reset or power cycle The OSD screen vanishes after a short mil Lock pause so you have to press twice to continue with OSD Note Before you change an existing dedicated IP address close all remote user sessions Otherwise the running sessions may get locked up and become unavailable to remote users because they no longer have an IP address to which they can respond If this happens perform a warm reset of the SLK from the Debug menu 5 5 6 Machine name A simple text string that identifies this machine To change the machine name enter a new al
15. 38 SecureLinx SLK Remote KVM User Guide Using the Web Control Interface to Configure the SLK Configuring Local User VNC Settings The Local User VNC link lets you configure Virtual Network Computing VNC and adjust mouse and keyboard settings for local users The mouse adjustments do not affect remote operations Figure 4 24 Local User VNC Configuration Page o mm Operalinn Local User VNC Configuration YNE Server Configuration TA i a VAC server port mamb Pinih Pil Sat kadi l Normally this i 950 which ka the defit pori Far the fest VNC diaiplay on ai VNC server EC ii abiy to pacify dient port nasha Prom the Vii chant pat append it after the host namo with a colon tangat 123 for skamele amp YNE Bargdhwidtth goal vae S ES This infuences the trade off between speed and compnession On the min suiting the maximum aecunt of vides ETTER ER m pagload but chad cerium feet ume En bha mas mods the vxlea Hn nat enmprnergad at all ibi pat cof as quckly as potable Mas mode is useful on a local anea meteor Of course medum is a compromise that daat tome comeretoon Enfarmalina Pull bide j ww recommend mac for hee al dred networks 15 meg alt and abe end min fer deg with lead than 34bit bandwidth Ewer cheng alise should bs usad With medium Mix web axpscted I Aui Apply Tha inibad aira ef kha VHC cient wndnw m eontralad pars Meat merg wl wont fo baya bha eerie GE agb wan pek thus beset
16. 4 3 on page 4 10 Figure 4 4 Example of Controlling a Host SecureLinx SLK Remote KVM User Guide 4 9 Using the Web Control Interface to Configure the SLK Table 4 3 Menus Icons and Buttons Menu Item Description REMOTE FOCUS Status indicator turns gray when the mouse leaves the active server desktop Session 5 Provides session management options Bo the connection if the connection was disconnected Disconnect Disconnects from the server you were viewing pt Lets you encrypt SLK transmissions with certificate and access key installed Encryption levels vary depending on the Security settings selected Channel Does not apply to SLK1 Lets you choose a channel server from the j hal drop down list Names represent servers and KVM switches 4 Nin 2003 Send Send Keys Send Keys are a set of pre defined keystroke combinations to perform specific functions Send gt Custom Keys Allows redefinition of Send Keys if attached devices require key combina tions not included in the default Send Keys definition See Chapter 9 Defining Custom Send Keys Power gt Shows choices on an optional power control unit Power control requires Cycle power installation of an optional SLP Remote Power Manager Power off Power on Resynchronize Mouse Lets you reset the local mouse cursor to more closely follow crosshairs of remote mouse Blank Screen Clears the screen so you ca
17. Back Panel Description eee eee 3 4 SLK8 Front Panel Description ccc eee eee 3 5 SLK8 Back Panel Description EE EE ee ee 3 6 SLK16 Front Panel Description a 3 7 SLK16 Back Panel Description a 3 8 Web Control Interface Menus 0 0 4 6 SLK Operation Activities ee eee 4 8 Menus Icons and Buttons 0 a 4 10 SLK Configuration Activities lle 4 19 SLK Information Activities lesen 4 44 Navigating through the OSD SEE SS ES SE SS Ee se ee 5 3 Values for Selecting Channels AA 6 3 Binary to Hex ConversionsDecimal Binary Hex B 1 SecureLinx SLK Remote KVM User Guide Vii viii SecureLinx SLK Remote KVM 1 Quick Start This Quick Start chapter describes how to get your SecurelLinx M SLK Remote KVMTM up and running in the shortest possible time For detailed installation instructions see Chapter 5 Installing the SLK Topics in this chapter include Topic Page Number Getting Started Making the Physical Connections Powering On and Initial Configuration Validating Servers Where to Go from Here Getting Started 1 Verify and inspect the contents of the SLK package using the enclosed packing slip or Table 3 1 on page 3 2 If any item is missing or damaged contact your place of purchase immediately 2 Rack mount the SLK if desired For more inf
18. Change lire date Hatwnri If the Computer you are using to view ths page knows the correct lime just press the button below to seb the bme and tere af the EIE To the dare bene as Your owna Sad dake tme and sme orn Current time Thu 11 Nov 2004 21 52 28 400 Inlermalinm Chan bhie page wae sont Ful Meru mi tees Timezone olfset from UTC The ma number of mutes offset fram UTC Mest Le nras am on enmir haur beurd ars If you Lobe tho UTC time the me it Grente in2 and add this signed walue be it veu should del your current local ime ea monies Code Timerone nama Haurs trom UTE Time re Olds ad in minutes EST acter utangan i Ang zug PST Parife standard 7 Anur a0 Background Provides an overview of the date and time information Change time date This area provides a Set date time and time zone button Selecting this button sets the SLK time and zone settings to those of your browser Timezone offset from UTC This area lets you specify the number of minutes offset from Universal UTC time Most time zones are on 1 hour boundaries If you take the UTC time the time in Greenwich Mean Time and add this signed value to it you should get your current local time Configuring Syslog Parameters The Syslog link lets you configure system messages to view in the Event Log This page provides links for changing the Syslog collector IP address and Syslog facility SecureLinx SLK Remote KVM User Guide 4 41 Using t
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20. KVM User Guide Using the Web Control Interface to Configure the SLK Viewing the Full Menu Tree The Full Menu link displays an expanded interactive tree view of all the operation and configuration functions This is an alternative access method for configuring SLK functions and provides a visual mapping to the OSD selections Figure 4 28 OSD Menu Page OSD Menu flume Dale Masa L kami e Chau DL Supr PL was FI Los ces Had e Cus Od Pars e uias TI4 Voc sni e Cus OG HET e uias FOG Dorn Lau UL O6 NI Es e taps FO Suppo Drs e Laus TOY Solar 3 3 2 Opera ee Lope in Nonie e Chabhel ll Nonam e Labs Tl Danis Chabhel 13 Nanana e las Eia prd Chas 1S Danae gt Chung IE Forni a Salin Marie 11 irent amp Helmet conhnguralpn 93 Nama ledumrnaliga a IP abuse oe 172 19 0 218 H Mem Tm a Zubng mask e TEE z5 0 n i imik T a Daar Gass ky m 172 101 Cis So Tate s 10 MPP DUP chine IF penfig changes Marie Hone T SLk 16 MAS Address 00 00 3 10 27 4a Eisernst dg cunei Fe 170 14 0 216 PEP Cee 13 Metis Fee hae PPP Dot Lica IF addim w 172 14 10 18 Eerinte IP girn 172 1418 1 WAN skim Be diie Ceres sii n Krabled Empia kal Comes x Bnabled hide ed Viel Curgegiter naba Kuan CHAR Pawa Marne x Darnell ALS m APPT blader laan e AT OP 3 Hauling itinga aa nemi a SMTP rela i bon OP PATEE sabad Euzrags pi mgt a Normal
21. Note You can create user accounts using the OSD but you must define server access using the web control interface SecureLinx SLK Remote KVM User Guide 5 15 Using the OSD Interface to Configure the SLK Serial Port Configuration 9 16 Using the serial port screens you can configure the SLK serial ports For the SLK16 you For the nH C3 GG Gi B3 1 can also configure serial port 3 for a dial up response each available setting select the menu item and press Enter to advance through options Figure 5 14 Serial Port Configuration Screen 1 of 2 P non Serial port R5 232 config Ge Port 1 Baud rate settings P4 Serial port 1 mode P1 Watchdog mode PY Watchdog pattem P1 Watchdog timeout 4 Port 2 Baud rate settings P2 Senal port 2 mode P2 Watchdog mode Port 1 Baud rate settings The default is 38400 8 N 2 N see Figure 5 15 Select and press Enter to open the option list Figure 5 15 Serial Port 1 Baud Rate Settings Port 1 Baud rate settings P1 Baud Rate Choose a baud rate in bits per second bps for serial port 1 P1 Data bits Choose 7 or 8 bits P1 Parity Choose Odd Even None Mark or Space P1 Stop bits Choose 1 or 2 P1 Flow Control Choose None or CTS RTS Serial port mode Select and press Enter to advance through the available modes for serial port 1 You may select from Log Telnet Watchdog and Power Control For details see Conf
22. Remote IP Address the IP address assigned to the dial up client once attached and authenticated Authentication 4 User Name the user name or peer name used for authentication when a client dials in 4 Password the password or secret used for authentication 4 PPP Authentication Protocol the authentication protocol used for PPP You can select CHAP Challenge Handshake Authentication Protocol PAP Password Authentication Protocol or None Compression 4 PPP Van Jacobson lets you enable or disable Van Jacobson TCP IP header compression 4 PPP Protocol Compression lets you enable or disable Protocol Field Compression uses single octet Protocol fields 4 PPP Address Compression lets you enable or disable Address and Control Field Compression SecureLinx SLK Remote KVM User Guide 4 21 Using the Web Control Interface to Configure the SLK Modem Modem Init String an initialization string specific to the modem attached to the SLK16 We recommend you set this string to factory defaults and set the modem speaker volume to level 2 ACCM Asynchronous Control Character Map Provides a way to negotiate the use of control character transparency on asynchronous links Figure 4 12 PPP Configuration Page o mpm Operation aako Hir PPP Configuration On thin screen nu can configure the FPP optsors for the SLEID These settings wil oriy be und if PPP i enabled on Serial Port 3 n the
23. Serial Ports page IP Addressing PPP Local IP Address This is the IP address that is assigned to the PAP interface of the SLk 16 17e 18 18 18 PPP Remate IP Address This is the IP adress azngned ro the dial up ciant once attached and authenticated 172181818 Authentication a Lier Name This amp the user namo der peer name used for auth nticati n when a chant diale mn Password This n the password or secret usad for authenticatban a PPP Authentication Protocol Specfy the authentication protocol used fer Pap 2 CHAP Compression a PPP Yan Jacobson Fnabie van Jacobson TORAS header compression VERshlad s PPP Pra aarsl Compression frable Pratacal Peki Compres mon uses eruje actek Protocol makis 1 Enabled hd PPP Address Compression Enasle address and Control field Comargssiar Enabled Modem Mladern Jail Bt ring This ri specihe to the modem altachied bo he SLETE Ceuggerhon sat ko factory dafauitz and speaker volume level 2 AT BFL amp ACGM dynchranaus Contraol Character Map This Configuration Opbon provides a mathed to negotiate The wis of control character traniparency m aryruchrirumas laka Aer Homo Baek Lau Cepymglhi Lantrgnis boc 20034 AL Aghia Ieservied 4 22 SecureLinx SLK Remote KVM User Guide Using the Web Control Interface to Configure the SLK Setting Up User Accounts The User Account link allows the administrator to specify use
24. UP 0024 Vv k K 004B Y Page down PAGE DOWN 0022 Y L 004C Y End END 0023 Vv m M 004D Y Home HOME 0024 Vv n N 004E v Left LEFT 0025 Vv o O 004F Vv Up UP 0026 Y p P 0050 Y Right RIGHT 0027 Vv q Q 0054 Y Down DOWN 0028 Y r R 0052 v COMMA 0020 Y S S 0053 Vv MINUS 002D Y t T 0054 Vv PERIOD 002E Y u U 0055 Vv SLASH 002F Vv V V 0056 Vv 0 0 0030 Y w W 0057 Y 1 1 0034 Vv X X 0058 Vv 2 2 0032 Vv y Y 0059 Vv 3 3 0033 Y z Z 005A Y 2 2 00804 Y OPEN BRACKET 005B VY 5 5 0085 v BACK_SLASH 005C Vv 6 6 0036 Y CLOSE BRACKET 005D Y 7 7 0037 Vv 0on Num Pad 7 NUMPADO 00060 Y SecureLinx SLK Remote KVM Key 1 on Num Pad 2 on Num Pad 3 on Num Pad 4 on Num Pad 5 on Num Pad 6 on Num Pad 7 on Num Pad 8 on Num Pad 9 on Num Pad Separator Subtract Decimal Divide F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 Delete Num Lock Scroll Lock Printscreen Insert Help Meta Backquote Quote Final Convert Nonconvert Accept Modechange Kana Kanji Undefined Dash Dash Semicolon Open Bracket2 Backslash2 Close Bracket2 Command NUMPAD1 NUMPAD2 NUMPAD3 NUMPAD4 NUMPAD5 NUMPAD6 NUMPAD7 NUMPAD8 NUMPAD9 MULTIPLY ADD SEPARATOR SUBTRACT DECIMAL DIVIDE F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 DELETE NUM LOCK SCROLL LOCK PRINTSCREEN INSERT HELP META BACK QUOTE QUOTE FINAL CONVERT NONCONVERT ACCEPT MODECHANGE KANA KANJI UNDEFINED DASH DASH2 SEMICOLON2 O
25. We N N NG 2 2 od le EE OO EE AE HET AE ee ee ee eee eee DA ATA 2 2 EE eee DI EO OE AA 2 2 SR SE OR EE ON OE AE N EE ONE KI EE 2 2 Features and Benefits nnana ES SS SE aaa 2 3 Features ata Glance SE SE SE ee hrs 2 3 Feature Descriptions SEE ESE SE ee ee es ee ss ee es ee eee es ee 2 3 SLK CONNOUrAONS ees saa aaa a N OE N EE OE EE EE NAA 2 4 Connecting to the Same Network and Switch as the Server SS SESSE SS SS Ee 2 4 Connecting to Different Switches EE SS SS eee eee se ee 2 5 Multiple Server Configurations SS SS SEE SE Ee eee eee eens 2 5 3 Installing the SLK Unpacking Your Components SS Es eee eee 3 1 Items Supplied by the User nananana EE EE EE EE EE EE EE EE RE EE In 3 2 Hardware Description SE EE SE ee ee ee ee ee ee ee 3 3 SLK1 Front and Back Panels 2 3 3 SLK8 Front and Back Panels ss EE EE EE EE EE EE EE EE eee EE Ee Ee EE ees 3 5 SLK16 Front and Back Panels EE EE eens 3 7 Tasa gede N EE EO N EE Qd edic icd EE qo y Mia dee OE 4 3 10 Rack Mo ntmg the SLK MELLE TIU Tt E OL TOLL TL TET 3 10 Preparing the Target ServerS 0 ss ss ss ss ss ss ss ee ee n 3 10 Connecting Devices to the SLK 0 EE EE ES a 3 13 Connecting to the NelWOK 2x mb cios cete seeded C CIR EE RE once BG Ee Ro x 3 16 Connecting Serial Devices EE EE EE EE EE EE Se Se ee rr 3 16 Connecting to a Power Source SS SS aa 3 17 Validating
26. eee de ER RR EE EE N ie os 4 41 Configuring Syslog Parameters a 4 41 eurem rmn 4 43 Performing Information Activities llle 4 44 Viewing the Full Menu Tree ESE SS EE ss ee n 4 45 Viewing the Browse Menu Tree 0 0 cc ee ee eee eee eens 4 46 Viewing ConnectionsS EES SS eee eee ee ee ee 4 47 Viewing Version Information SE SE ES SEE eee eee ee es ee 4 48 Viewing Capture Settings a 4 49 Viewing Copyright Information cs seres SES SS SE eee raci I rl 4 50 5 Using the OSD Interface to Configure the SLK SUI ETE EN EE AS HOE OR OR OER ET AE EE 5 1 Logging into the OSD 0 SE SE eee se ee se ee 5 2 Navigating through the OSD 2 eee ees 5 3 Channel Switch Menu 0 2 22 aaa 5 4 Dep ME EER ER EE OE EE EE EE eae oe ee OO OE DE OK 5 5 Network Configuration Menu SE eee eee eee 5 5 PPP Options SLC16 only nananana aaa 5 7 Monitoring Settings Menu SE SE EE ss SE SEE es es ee se es ee se ee 5 8 First Monitoring Settings Screen eee eee eens 5 8 Second Monitoring Settings Screen SES ESE eens 5 9 Third Monitor Settings Screen SLK16 only a 5 10 Network Management Settings Menu ESE EE SS SEE eee eee 5 11 hiace 2d acu in ated Gee eee eee AA 5 11 Syslog Gonlfigul atlOrd ss sees eu wed beg he ond IESU EAS UITAE RE HE DE EAE 5 12 SECU OUNO quoda xe NG exce pod opens EA ER ARE EDE DAD ICE ERE
27. keyboard connector 6 pin mini DIN female Monitor blue VGA monitor connector HDDB15 female in blue Serial port 3 DB9 male DTE 10 SLK power connector SecureLinx SLK Remote KVM User Guide 3 9 Installing the SLK Installing the SLK Installing the SLK consists of the following steps 1 Install the SLK in a rack to use it in a rack mount configuration See Rack Mounting the SLK below 2 Prepare the target servers See Preparing the Target Servers below 3 Connect the local keyboard monitor and mouse and cables for the target servers that are to be remotely controlled See Connecting Devices to the SLK on page 3 13 4 Connect the SLK to your network See Connecting to the Network on page 3 16 5 Optional connect serial devices to the SLK See Connecting Serial Devices on page 3 16 6 Connect the SLK to a power source See Connecting to a Power Source on page 3 17 Rack Mounting the SLK To rack mount the SLK place it in a suitable 19 inch rack the SLK1 and SLK8 are 1U in size while the SLK16 is 2U The SLK8 and SLK16 come with their own mounting hard ware Mounting hardware for the SLK1 can be ordered from Lantronix When rack mounting the SLK units place the rack in a dry well ventilated location with a minimum of dust and vibration Leave at least 1 inch of clearance on each side of the unit for air to circulate Units run hotter when in a rack than when operating as stand alone devices
28. move the firmware file to another directory that does not contain spaces in its file path Using Security and Encryption SecureLinx SLK Remote KVMs provide security on several levels including Secure Sockets Layer SSL encryption For this feature to work install a valid server certif icate and key into the SLK You can purchase certificates and keys from many sources Using SSL with a Browser If you use a browser you must have the Sun Java Plug in 1 4 0 or higher installed to take advantage of SSL encryption The Java plug in can be obtained from Sun Microsystems at www java sun com products plugin index html Alternatively you can search the Web for the keywords Sun Java and plugin Using SSL without a Browser SSL is not available through VNC Consequently some type of browser is required Locating Internet Resources A site that offers official certificates is www thawte com You can locate other certifi cate providers on the Web by searching using keywords SSL and certificate Uploading Certificates After you obtain a certificate and key unzip them if necessary and upload them to the SLK s Flash memory SecureLinx SLK Remote KVM User Guide 8 3 Uploading Flash Files and Certificates 8 4 Note The files to be uploaded must have suitable extensions The certificate and key must be in PEM format and the name of the files should be servercert crt and SOrver ocert key 1 2 otart the web con
29. performed through an intuitive web interface with point and click access to all servers through a web browser SLK Configurations 2 4 The following sections illustrate the various network configurations in which the SLKs can be used Connecting to the Same Network and Switch as the Server Figure 2 1 shows an SLK connected to the same Ethernet and Switch as the server Figure 2 1 Connecting to the Same Network and Switch as the Server Ethernet TCP IP Lantronix 5LK 16 Switch SecureLinx SLK Remote KVM Introduction Connecting to Different Switches In Figure 2 2 the SLK and server are connected to different switches Figure 2 2 Connecting to Different Switches Lantronix SLK 16 Server Multiple Server Configurations SecureLinx SLK Remote KVMs can connect to an existing KVM switch as shown in Figure 2 3 During the initial setup you connect a keyboard monitor and mouse to the SLK local port After the initial setup is complete you can leave the keyboard monitor and mouse connected to the local port for local monitoring Figure 2 3 Multiple Server Configuration without Firewall Server Server Server Server Server Server Server Server 1 2 3 4 5 6 7 8 KVM Switch Lantronix SLK16 To local keyboard video and mouse To TCP IP Connection SecureLinx SLK Remote KVM User Guide 2 5 Introduction Figure 2 4 shows another multiple server configuration Thi
30. remote and local mice work poorly or are out of synchronization Disconnect and reconnect mouse cable between the server and the SLK or reset the server If using extended length cables try using shorter ones Reset the mouse synchronization or shift the screen 1 Using the web control interface click the Resync Mouse button to resynchronize the mouse 2 Verify that acceleration has been disabled on the server according to Figure 3 7 on page 3 12 The mouse may be sluggish due to video noise See Video Troubleshooting on page 7 8 The mouse is always in the wrong position by a small fixed amount This persists even after a mouse resync operation The remote console mouse does not respond There is a screen position error so the SLK s idea of the mouse position is offset by the width of the black bars or missing area Realign the screen from either the web control interface or VNC viewer gt From the web control interface toggle the Shift Screen to On Use the arrow keys to change the position of the screen until the mouse is aligned From the VNC viewer use the phase shift command Locally re seat the mouse Reset the keyboard and mouse using OSD gt Local Settings Try a different mouse SecureLinx SLK Remote KVM User Guide 7 5 Troubleshooting Problem Suggestion Perform the following steps The local mouse on the attached server does not m
31. rezalution the SLET15 han ever obterved from the peri Local User Setup Tiene two values determne the speed of the local mouse When the mouse i moved fatter than hn it s movement wil b accalarated by accelaration factor Mana of this Abd any HORER DA hemala utent vi WC or Jiya veer a Mouse Ihrer M uke arcDelerahon aas ees VNC OSD Hotkey This key i amp used to escape normal operation and get into the mara system On the local port this key when pressed twice quickly wil start a menu piee that sia the user to configure the S018 Deer a VHC connection tha game key agam prepad becca Squekly a usted bo pull up a imal menu of wef heting vide nkbrw The irst press of the key k amp never sent to the host if tha ppcond press comes quicky ancugh Tf the koy is pressed once Then at ord fa duxit normaly Ji ri hat passble Hy uie a koy Combate le Cla i Beery Tha keyboard eil kay i Currently ESCAPE Ehe hars E Change SecureLinx SLK Remote KVM User Guide 4 39 Using the Web Control Interface to Configure the SLK VNC Server Configuration The VNC Server Configuration area lets you select the following parameters 4 VNC server port number the default port for the first VNC display on a VNC server normally 5900 To specify a different port number from the VNC client append it after the host name with a colon for example target 123 Max resolution expected lets you select the resolution for your s
32. that some video cards do not generate VESA modes precisely so this may not help a If using a non standard VESA mode or an unknown video source use VNC to correct the position error manually a Start VNC and enter the VNC menu poe Seral Lock b Press twice c Use the arrow keys to move the screen around yo If black bars are showing move left or up until the first non black area touches the edge of the VNC window KI If the screen is cut off move the window right or down a large amount the edge Esc will smear Press to quit the menu This causes a redraw Start the process over Press Esc at any time to redraw the whole screen and check the result The VNC screen is an approximation of the new position You can fine tune the position by observing the remote mouse position relative to the VNC local cursor small box When the two are precisely aligned you should have the optimal screen position The SLK remembers the new X Y position automatically You may need to repeat this process for other video modes SecureLinx SLK Remote KVM User Guide 8 Uploading Flash Files and Certificates This chapter describes how to upload flash files and certificates Topics in this chapter include Topic Page Number Using Security and Encryption Uploading Firmware The firmware upload procedure consists of the following steps 1 Check the current version of the SLK s firmware 2 Downlo
33. use the menus in Network Management Settings see Figure 5 9 Network Management Settings has two sub menus SNMP Configura tion and Syslog Configuration Figure 5 9 Network Management Settings Highlight and select lo see the SNMP options Highlight and select to see the Syslog options Note The SLK8 and SLK1 display SNMP and Syslog as unique top level menu selections SNMP Configuration SNMP Configuration lets you configure Simple Network Management Protocol settings for device communication Highlight SNMP Configuration and press Enter to open the SNMP menu Figure 5 10 Figure 5 10 SNMP Configuration Menu Enter the location name e g sysLocation serverroom SysContact Write Community Trap Destination IP Trap Destination Port Number Enable SNMP Auth Traps on raat C h mk 1 SysLocation The physical location of the SLK 2 SysContact User ID of the responsible contact 3 SysName The name of the SLK 4 Read Community Community that can read messages These display as asterisks on the SLK8 SecureLinx SLK Remote KVM User Guide 5 11 Using the OSD Interface to Configure the SLK 5 Write Community Community that can write messages These display as asterisks on the SLK8 6 Trap Destination IP IP address of SNMP management station e g HP OpenView 7 Trap Destination Port Number UDP port number of the SNMP management station default 162 8 Enable SNMP Auth Traps Enablin
34. will void the user s authority to operate this device Note This equipment has been tested and found to comply with the limits for Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with this User Guide may cause interference to radio communications The information in this guide may change without notice The manufacturer assumes no responsibility for any errors that may appear in this guide Comments Updated firmware added new Java viewer applet added secondary administrator account integrated remote power control support of SLP series Contents Contents a 1 i Muell ui ei AE EE OE N LL T T EL LT EE OE RR ON 1 v List of Tables cce RR rr 1 vii 1 Quick Start Ce Dg AO RR OR ED ER OT ER EE EO EE ER rS 1 1 Making the Physical Connections EE SS ES SE Se ee eee eee 1 2 Powering On and Initial Configuration a na anaa llle 1 4 Validating Servers SE SEE SE SS se es ee ee ee se ee ee ee ee ee ee ee ee ee 1 5 Where t Go irom FOTO srami HER ana ee eee aed P PES oe EORR T E ns dee DERS 1 6 2 Introduction CONV CU AA ER AE EE EE a ete OR Grae NANG PRA LA 2 1 oecureLinx SLK Models ii riii b ace be accom Ce Ce Rm EE SE
35. you are east of the Greenwich Observatory This setting is on the Monitor Settings menu on the SLK8 and SLK 1 Figure 5 20 Local User Control Screen 2 of 2 more Local user control 3 b Clear memory log bulfer w MANGA 9 Clear memory log buffer Clears the event log in memory 10 Power Control menu Opens the Power Control menu when you want to change the state of a port on an optional third party power control unit Note This requires configuring a serial port for power control 11 Rotate Delay after last K M SLK16 only ldle time keyboard and mouse in seconds before rotation starts Default 0 disabled 12 Rotate Time showing channel SLK16 only Duration in seconds that each channel is displayed Default 0 disabled 13 Reset the power to outlet n Turns the power state off and then back on for outlets 1 through 16 regardless of the current power state same as Cycle Power 14 Turn off power to outlet n Turns the power state off for the selected outlet 1 16 Requires use of third party power control 15 Turn on power to outlet n Turns the power state on for the selected outlet 1 16 Requires use of third party power control SecureLinx SLK Remote KVM User Guide 5 19 Using the OSD Interface to Configure the SLK Virtual Network Computing If you can access the web control interface but cannot use the Java Viewer to remotely control the attached servers you can choose Virtual Network C
36. zm tel FIM Basang d EF p ar recie giaswa pn rius paga unen mamasa ta da an Ee green iacu Kapgari p Bins bylae ORDES hune pe La ha area Geskei FINE El TE d Ed GHEE AG hate bril a da E i m i5 gee DT hah DOER bring amp C oos gc KAIN Lier 4 dedo Tee bga ree Sha Ha mS A A FR Bates oce NG Dae HEEN Gur peque FerpyTtaee pum SN ETUR Pi att i BL x Basi B ia ka baim aa gH Paa WEE kom mum ad Gar ba mura Ge in eer adf Ladd File tis Flaat s Tha Me lo be made maat P TT ml eo henge Fari aT mng hee peo N d gm ba upel Eh emo B n gm diet wy mu Ng i MTA Vim je upscad H Med bard F se re F Gal mei Chana aeri err Ti up erm un mad ds Har Perd HRS omo Oen TERE fot Mat uie gcipeuam Fame ee reip bo Paas Hos bee pele ow equ cafum Ti mirii EE IN and Par Ape IP TER Keir ond Maga rrmdnbnes vua free Rom ger dal o m4 pia LI PT N deb Va ven Pin a He Ser cai Donfigganstion Mio ELT lcm an err oe a ia SecureLinx SLK Remote KVM User Guide PETE ees TO wid au rn ERG A 17 Using the Web Control Interface to Configure the SLK The Keyboard and Mouse Emulators link SLK16 only enables you to control key board and mouse timing This function is useful for fine tuning compatibility resetting the emulation and upgrading the emulation software Keyboard and mouse emulation firmware can be upgraded on a per port basis Warning When upgrading a po
37. 6 Back Panel Serial Port 1 RJ45 Network Connector Serial Port 2 8 Channel Port Connectors for Target Servers CH 1 CH 8 sle ele ee ele g sg 8 g a Er m NI FEE E dii Ji Ed gi a la 3 TE T ACPower Serial Local 8 Channel Port Connectors for Target Servers Receptacle Port 3 Keyboard CH 9 CH 16 Monitor Mouse Connectors Powering On and Initial Configuration 1 Power on the equipment in the following sequence start with any KVM switches cascaded in front of your SLK followed by your SLK and then by attached servers and any converters or extenders seni Lock 3 When the On Screen Display opens scroll down to Setup Menus and press Enter 2 Atthe local keyboard press the key twice 4 Select Network Configuration and press Enter 5 From the Network Configuration page assign an IP address to your SLK Write down this number as you will need to use it in step 1 under Validating Servers 6 If you want your SLK to communicate outside the Local Area Network LAN set the default gateway 7 Select Commit IP config changes and press Enter to commit your changes 1 4 SecureLinx SLK Remote KVM Quick Start Validating Servers After you configure your SLK connect a PC to it via a TCP IP connection Remote TCP IP Verify each server s remote performance 1 Start your web browser and enter the SLK s IP address in the address bar User name and password pr
38. CAPS SCROLL No Video Signal 11 Test the mouse and keyboard functionality If the on screen pointer moves satisfactorily as you move the mouse proceed to the next step Otherwise click Resync Mouse in the left pane the upper left most button Then move the mouse again to see whether the pointer movement has improved If it has proceed to the next step If this does not help see Open a 3 20 SecureLinx SLK Remote KVM Installing the SLK text editing application and perform a keyboard functionality test to confirm operation 12 Click the Back button in your browser to return to the SLK home page 13 Click the channel on the next row and repeat steps 10 through 12 Continue this process for all the remaining channels that are being used 14 In the left pane under Configuration click User Accounts The User Accounts screen opens 15 Enter a new master account password in the first text box Then enter the same password in the second text box next to it For security reasons each typed character appears as a dot Note Store the new master account password in a safe place If you lose or forget it contact Lantronix Technical Support 16 Click Change 17 Follow the instructions on the SLK home page to view the current screen contents and take control of the host s keyboard and mouse You can open a new window to view the screen contents or start a new full screen browser dia Note For future troubleshooting see C
39. Figure 4 21 Figure 4 22 Figure 4 23 Figure 4 24 Figure 4 25 Figure 4 26 SLK1 Back Panel a 1 3 ULO Back Panel GANA on PERD B OON QS dep AR OS RE EER EG EE EE 1 3 OLKIO Back Panel saaan ai sa D DAE opus VERA OR HE OD AE RE 1 4 Connecting to the Same Network and Switch as the Server 2 4 Connecting to Different Switches EE EE EE eee 2 5 Multiple Server Configuration without Firewall SS SS SE Es see ee eee 2 5 Multiple Server Configuration with Firewall 4 2 6 OLI Front Panel s Kana a ar AN ER e Ee be MA NA PAA DE SEDEER NG a 3 3 SLK1 BackPanel aaa 3 4 OLAS From Panel is vires ES Hee APA PK 3 5 SLK8 Back Panel EER EE eee eee er ear EE N EE EE Naa 3 6 SLK16 Front Panel SS eee eee ee eens 3 7 SLKTO Back Panelsss haa maa ERA NABANG em MAA DEE bs RD DT ASH OS 3 8 Recommended Mouse Settings for Target Servers 3 12 LK GOMMeCHONSs eas RPO EE OE ER OE RR NE EE EE 3 14 DLS Gone ole mes KAN WA KA BAN MANA BAWA NG PAN NALANG DA RE N 3 15 DEK JO GOHBOoBOL IS a ace ass 3083 MAER AR N ESE NANANA NAG RR d 3 15 Connecting a Notebook PC to the SLK 0 00 0 0 aa 3 18 SLK HOME PAJE sama uie ua Sra Ha 2 9 DETA WANG d eden Ah GE ANA 3 19 Example of Viewing Video from a Remote Server 3 20 Example of No Incoming Video Message aa 3 20 BEE BELL EE DEE ON EE TE EE OE Login Window4 2 SLK Home Page
40. Interface to Configure the SLK After you configure your SLK you can 4 Change the master account password See Changing the Master Account Password on page 4 23 4 Check for updated firmware See Uploading Firmware on page 8 1 Upload the proper encryption certificate and key into the SLK Flash File if you want to use encryption See Using Security and Encryption on page 8 3 Note For answers to frequently asked questions about the SecureLinx SLK Remote KVMs please visit www lantronix com support SecureLinx SLK Remote KVM 2 Introduction This chapter provides introductory information about your SecureLinx SLK Remote KVM Topics in this chapter include Topic Page Number SecureLinx SLK Models Features and Benefits SLK Configurations Overview SecureLinx is a family of remote server management solutions that enable remote clients to efficiently control their target servers and serial devices over a Local Area Net work LAN or the Internet using the standard Transmission Control Protocol Internet Protocol TCP IP Secure remote access is provided through any web browser by entering the SLK s IP address Once access is granted remote clients can perform activities such as resetting the target hardware accessing the Basic Input Output Sys tem BIOS gaining keyboard and mouse control and cycling power as if they were accessing the server locally Note VNC can also be used for remote acc
41. K Remote KVM User Guide 6 1 Using a VNC Viewer to Access the SLK 6 2 VNC server port number 5900 put in after URL VNC Bandwidth goal Max Network bandwidth goal 17 2 kbps Max resolution expected Auto VNC Escape key ESCAPE Press ESCAPE Figure 6 1 Local Console VNC Configuration Screen Virtual Network Computer VNC 5900 is the default t ESCAPE to get a small menu online 4 At your remote PC click the VNC exe file to open the VNC Viewer 5 Enter the SLK s IP address in the Connection details dialog box see Figure 6 2 Then type a colon and the VNC port number Note If no port number is specified as shown in Figure 6 2 the default port 5900 is assumed and used Figure 6 2 Connection Details Connection details V VAC server DE na Cancel Use host display e g snoopy Display defaults to 0 if nat given FER Options 6 Click OK 7 Enter the SLK password in the VNC Authentication dialog box This is the same password you use to access the web control interface After a few seconds the VNC menu appears see Figure 6 3 Note SLK1 and SLK8 automatically show channel 1 and the last remote channel accessed respectively SecureLinx SLK Remote KVM User Guide Using a VNC Viewer to Access the SLK Figure 6 3 OSD VNC Menu with Corner Icon O5D vie WAC Penu Channeli H H gt Resync mouse position E gt Kesel keyboard A Redraw whole screen
42. K1 Speed Greanst00 e e Lank Actmily LANTRONI Table 3 2 SLK1 Front Panel Description 10 100 Speed LED Green 100 Base T connection Orange 10 Base T connection 2 Link Activity LED ON good connection OFF z no connection Blinking network activity Figure 3 2 shows the back panel of the SLK1 and Table 3 2 describes the back panel components SecureLinx SLK Remote KVM User Guide 3 3 Installing the SLK Figure 3 2 SLK1 Back Panel Table 3 3 SLK1 Back Panel Description SLK power connector Serial port 1 DB9 female DCE Recessed reset button Use a paper clip or equivalent to reset the SLK Does not affect attached server This unit only controls one device One group of Local connectors for connecting a local console Each connector is labeled and color coded M green PS 2 mouse connector 6 pin mini DIN female K purple PS 2 keyboard connector 6 pin mini DIN female Monitor blue VGA monitor connector HDDB15 female One group of Server connectors for managing the target server or attached KLM Each connector is labeled and color coded M green PS 2 mouse connector 6 pin mini DIN female K purple PS 2 keyboard connector 6 pin mini DIN female Video black VGA monitor connector HDDB15 male Serial port 2 8 pin mini DIN DCE 7 Red and green indicator lights that alternate during normal operation Link Activity LED ON good link conn
43. LANTRONIX SecureLinx SLK Remote KVM User Guide SecureLinx SLK1 SecureLinx SLK8 SecureLinx SLK16 Part Number 900 336 Hevision B March 2005 Copyright and Trademark Contacts 2005 Lantronix All rights reserved No part of the contents of this book may be transmitted or reproduced in any form or by any means without the written permission of Lantronix Printed in the United States of America SecureLinx and Remote KVM are trademarks of Lantronix Ethernet is a trademark of XEROX Corporation UNIX is a registered trademark of The Open Group Windows 95 Windows 98 Windows NT Windows ME Windows 2000 and Windows XP are trademarks of Microsoft Corp Netscape is a trademark of Netscape Communications Corporation Lantronix Corporate Headquarters 15353 Barranca Parkway Irvine CA 92618 USA Phone 949 453 3990 Fax 949 453 3995 Technical Support Phone 800 422 4074 or 949 453 7198 Fax 949 450 7226 Online www lantronix com support Sales Offices For a current list of our domestic and international sales offices go to the Lantronix Web site at www lantronix com about contact index html Disclaimer Revisions Operation of this equipment in a residential area is likely to cause interference in which case the user at his or her own expense will be required to take whatever measures may be required to correct the interference Changes or modifications to this device not explicitly approved by Lantronix
44. LE 16 using incorrect community name e Am SHME Notification is an enterprisa specific trap sent by tha SLEI See tha Silid MIR for details Home Back Lune Copyright i Leroi inc 2004 AS Rights fesorvrd System Variables This area lets you specify the location where the SLK resides a system contact and a system name Community Names This area lets you define the read and write community name to be used Trap Send Enable This area lets you enable or disable SNMP notifications and authentication traps Trap Destination This area lets you specify a target IP trap address and a target IP trap port SecureLinx SLK Remote KVM User Guide 4 43 Using the Web Control Interface to Configure the SLK Performing Information Activities SLK information activities can be performed using the links under Information in the menu pane of the web control interface Table 4 5 lists the SLK operation activities Table 4 5 SLK Information Activities Menu Description See Page Full Menu Tree Displays an expanded menu of SLK functions and current settings Browse Menu Tree Displays a representation of the OSD menu Connection Displays miscellaneous installation and SSL information Version Displays serial numbers and versions for your installation Capture Settings Shows a snapshot of the system log and settings in text format Copyright Shows the Open SSL encryption copyright requirements 4 44 SecureLinx SLK Remote
45. LK to any remote access For installation information see Chapter 8 4 HTTP port number You may specify a number other than the HTTP default port number of 80 HTTP port number is on the second screen in the SLK8 Second Security Screen The second security screen offers the user additional security by allowing changes to default port numbers as well as forcing logout of idle terminals 4 HTTPS port number You may specify a value other than the HTTPS default port number of 443 SecureLinx SLK Remote KVM User Guide 5 13 Using the OSD Interface to Configure the SLK 5 14 Reset web server Select and press Enter to reset Web server to implement new Web server settings Idle logout This logs out sessions that are no longer in use and makes these resources available for a new remote connection The default is 30 minutes Enter the number of minutes to change idle logout time Telnet server port Enter the new Telnet port number that you want to use Type 0 to disable JavaViewer port number clear Clear means unencrypted The default value is 19900 To change enter the new JavaViewer port number that you want to use JavaViewer port number SSL The default value is 19901 To change from default enter the new JavaView port number that you want to use Viewer encryption policy SLK16 only KM1 only encrypts keyboard and mouse data KVM encrypts keyboard video and mouse data streams with reduced performance Cha
46. LL LOCK end Potential Send Keys The following is a list of potential send keys and the appropriate command or hex values to identify that keystroke in a jvcf file SecureLinx SLK Remote KVM User Guide 9 3 Defining Custom Send Keys Custom Send Key keylist indicates beginning of document newitem Itemname indicates beginning of item description with Itemname being the descriptor end indicates end of item description down depress and hold key commands listed hereafter up release key commands listed hereafter type depress and release key commands hereafter each key command has to be separated from the next by a space the hex equivalent of the key command can be used in its place hex equivalent has to be in the format of eg 0x0041 once created upload file much like a firmware upgrade but no need to reset device make sure all browsers are closed and new session is started to load the new configuration file Key Command Hex Virtual Keycodes supported by J2RE 8 8 0038 Vv Key Command Hex 9 0039 Y Enter ENTER 000A Y SEMICOLON 003B Vv Backspace BACK SPACE 0008 Y E EQUALS 003D Y Tab TAB 00 Y a 0041 Y Cancel CANCEL 0003 b B 0042 Y Clear CLEAR 000C G C 0043 Vv Shft SHIFT 0010 Vv d D 0044 Y Control CONTROL 0011 Vv e E 0045 Y Alt ALT 0012 Vv f F 0046 Y Pause PAUSE 0013 Vv g G 0047 Y Caps Lock CAPS LOCK 0014 Y h H 0048 Y Escape ESCAPE 004B Vv 0049 Y Space SPACE 0020 Y j J 004A Y Page up PAGE
47. PEN BRACKET2 BACK SLASH2 Hex 0061 0062 0063 0064 0065 0066 0067 0068 0069 006A 006B 006C 006D 006E 006F 0070 0071 0072 0073 0074 0075 0076 0077 0078 0079 007A 007B 007F 0090 0091 009A 009B 009C 009D 00CO OODE 0018 001C 001D 001E 001F 0015 0019 OOFF OOBD 0000 OOBA OODB OODC CLOSE BRACKET2 OODD SecureLinx SLK Remote KVM User Guide RE RARR KOR SR ARE KS gs Kea ana a na sh ST aa NE BN N NN NT NS Key Equals2 Comma2 Period2 Slash2 Key Apps WinMenu Power Sleep Wake Left Shift Right Shift Left Control Right Control Left Alt Right Alt Left Windows Right Windows Defining Custom Send Keys Command EQUALS2 COMMA2 PERIOD2 SLASH2 Command N A N A N A N A N A N A N A N A N A N A N A N A Hex OOBB OOBC OOBE OOBF DV6 Specific Hex Equivalents to keys Hex F001 F002 F003 F004 FFE1 FFE2 FFE3 FFE4 FFE5 FFE6 FFE7 FFE8 e Re WARN OR OR NIN NUN SS 9 5 Defining Custom Send Keys 9 6 SecureLinx SLK Remote KVM A Specifications Hardware Specifications Ethernet One 10 100BaseT connection Standard RJ45 connector LEDs for link 10 100 indicator and network activity VGA Input Max resolution 1280 x 1024 at 75Hz Supports most VESA graphics modes and all text modes DDC2B compatible VGA Local Output Copy of input video with OSD On Screen Display for setup Optional use no local screen is required aft
48. SL with a Browser 2 2 a aa e ne Rr RR NR HR ER FERE ee 8 3 Using SSL without a Browser 2 ee SS ee ee ee ee ee ee 8 3 Locating Internet Resources ee eet eee eens 8 3 Uploading CeninCaleS x22 SEE OE BERE dor some dew EGCH eae Reed io RS Ee e 9 S due OE de 8 3 9 Defining Custom Send Keys Custom Key Creation SEE SS EE eee eee ee Se ee ee ee 9 1 Custom Key Guidelines nanan a 9 2 DENOWONS AE EE AE EE EE IE EE ES Ea EE P RE E 9 2 Requirements ES EE SE ee hh 9 2 Elke ME OE EE are EE EO N RE EE OE 9 2 Potential Send Keys SEE a 9 3 A Specifications Hardware Specifications a A 1 Software Specifications llle A 5 Agency SIalte mills x sec 0505442080 5542644 OAR EED IE or bea BERE ruri de bee A 6 B Binary to Hexadecimals C Glossary Warranty Index SecureLinx SLK Remote KVM User Guide SecureLinx SLK Remote KVM List of Figures Figure 1 1 Figure 1 2 Figure 1 3 Figure 2 1 Figure 2 2 Figure 2 3 Figure 2 4 Figure 3 1 Figure 3 2 Figure 3 3 Figure 3 4 Figure 3 5 Figure 3 6 Figure 3 7 Figure 3 8 Figure 3 9 Figure 3 10 Figure 3 11 Figure 3 12 Figure 3 13 Figure 3 14 Figure 4 1 Figure 4 2 Figure 4 3 Figure 4 4 Figure 4 5 Figure 4 6 Figure 4 7 Figure 4 8 Figure 4 9 Figure 4 10 Figure 4 11 Figure 4 12 Figure 4 13 Figure 4 14 Figure 4 15 Figure 4 16 Figure 4 17 Figure 4 18 Figure 4 19 Figure 4 20
49. Socket Layer uses a default port number of 443 80 for HTTP and automatically performs SSL negotiation that sends data in encrypted form that is web servers accessed through HTTPS have to be secure web servers IP address An identifier for a computer or device on a TCP IP network Net works using the TCP IP protocol route messages based on the IP address of the destination The format of an IP address is a 32 bit numeric address written as four numbers separated by periods Each number can be zero to 255 For example 2106 254 154 11 KVM switch Local port Short for keyboard video mouse switch a hardware device that allows a single keyboard video monitor and mouse to control more than one computer one at a time A port on the back of the SLK that accepts a single keyboard video monitor and mouse from a local computer that will be used to man age the target servers Master account password The password you enter to perform administrative activities using the web control interface SecureLinx SLK Remote KVM User Guide C 1 Glossary Modem init string A series string of commands sent by modem software to initialize the modem These commands configure the modem s options for parameters such as error correction data compression and flow control Init strings are fairly specific to each modem Not all pro grams use init strings Some use settings files such as Windows inf file
50. TTP Ping this port number The number designated for HTTP pings of addresses ports should be an IP address of a web HTTP server The server will be asked to get the root page If nothing is returned zero length or the connection fails this error condition is considered active To disable type 0 0 0 0 Hotspot temperature Displays the current internal temperature of the SLK Third Monitor Settings Screen SLK16 only Note SLK8 shows Current Time monitor menu 2 and Timezone Offset monitor menu 3 17 18 19 20 21 Figure 5 8 Monitor Settings Screen SLK16 Only 3 of 3 mora Li Monitoring setting Video monitoring server port Video monitoring view 1 Video monitoring view 2 Video monitoring view 3 Video monitoring view 4 Video monitoring server port Allows configuring of the Java port used for video monitoring to a custom port number Video monitoring view 1 First of four arrangements of screens that you can store as hexadecimal values Video monitoring view 2 Second of four arrangements of screens that you can store as hexadecimal values Video monitoring view 3 Third of four arrangements of screens that you can store as hexadecimal values Video monitoring view 4 Last of four arrangements of screens that you can store as hexadecimal values SecureLinx SLK Remote KVM User Guide Using the OSD Interface to Configure the SLK Network Management Settings Menu To configure network logging
51. Target Servers is SS EE SE ee ee ee eee eens 3 18 Where to Go from Here ss SS SEE ee ee eee SE ee es ee ee 3 21 4 Using the Web Control Interface to Configure the SLK OvervieW RE EE N ON Ee 4 1 Staring CENON pax ea SHE R ANG 24 G6 aouie ERU TIT TOT NG HAEL OR OR ER RE 4 2 Understanding the Web Control Interface eee 4 4 SecureLinx SLK Remote KVM User Guide Performing Operation Activities 0 0 ce ee ee ee ee 4 8 CONTON HOES AA SE me AE ES Ee 4 9 NICUNG HO EE EE N EE EE EER ET RE PPEAJ IMS EE EN iat 4 12 Using Power Control ss RR PERDE RES ESE HS RD RED Ge Do bsp Re BNG OR e S EIE 4 13 Performing User Activity FunctONnS ES EE ss ES se Se se es ee ee ee ee ee 4 14 Viewing the Event Log SS EE SS se SE ee ss Es m n 4 16 Flash File System AR N EO N ER EE G 4 17 Debug SLC16 only SS SEE ee eee eee eens 4 18 Performing Configuration Activities SS SEE ES ES ee ee ee ee 4 19 Specifying the SLK Network Configuration SESSE elles 4 19 Configuring PPP Settings 0 0 cc eee eee eee ee 4 21 Setting Up User Accounts aa 4 23 Changing Your Own Password 2 2222 4 28 Configuring a Security PONCY 42 si a ROEM EN NA DE KAKALAS DA KAG NA eR KK UA 4 29 Monitoring Your Configuration eee eee eens 4 35 Coniourng ocal PAA AA AAP 4 37 Configuring Local User VNC Settings cc eee ees 4 39 Setting the Date and TIME sis KAPE LARUAN WEE EE EE rete
52. a duplicate Name or Remote IP on this page Logging in multiple times reduces the number of available sessions Setting the idle time out to a low value such as 10 minutes reduces exposure to this situation This can be done on the Security page SecureLinx SLK Remote KVM User Guide Using the Web Control Interface to Configure the SLK Figure 4 7 User Activity Page User Activity Then acm j apina users logged Cor rrysig bo log at Th print moment Updabs tha depu by reloading refreshing thas pags i eed quires bbe vak Thai 1L Hoy halang Lien HTTP ZH nid E72 19 100 199 1267 E2639 AT Tirso ura uma E TET daan ed dare Ed dung VARS ad found 1 daeraad 2 unused uri ad pure ila pi haa rere ect urged ila Li urged uri ad urged ila Li urged E unma 2b unused 20 unused 3 urged EX Qurnugmd ila Li 2 uruied o BA dn de bi Fi informe ln i ur L nonse none rend rns nonse none ream nonsi nonse nora rura ore Pare rara rura reru rura rra reru rara rra reru nore nore Pare reru Home Back Logout Cop nghi O Lani Inc 2008 AB Rights Aer Note For the SLK1 and SLK8 the title of this page is Who s logged in and it does not have a Channel column SecureLinx SLK Remote KVM User Guide 4 15 Using the Web Control Interface to Configure the SLK 4 16 Viewing the Event Log The Event Log link lets you view system messages Figur
53. acceptable color depth set tings Eight bits are suitable for remote sessions Try a different video cable Poor quality cable can contribute to degradation and loss of signal If none of these suggestions improves the video use the local console to select the appropriate video settings If you are using KVM switches in your configuration 1 Disable or time out any permanent video overlays showing KVM switch status Rename the hotkeys on the SLK or the KVM switch if there are conflicts between basic VNC OSD hotkeys and any switch VNC OSD Hotkeys See Chapter 9 Defining Cus tom Send Keys on page 9 1 SecureLinx SLK Remote KVM User Guide Troubleshooting Problem Suggestion You cannot see any local video Perform the following steps 1 Check physical connections between the SLK and the local monitor 2 Reduce the vertical refresh rate to 75 Hz and resolution to no higher than 1024x768 3 Disable all energy saving modes and screen Savers 4 Update the driver of your video card It may be introducing spurious noise The remote video is scrambled Perform the following steps 1 Check your firmware version and try using different video settings You can obtain the latest firmware updates at www lantronix com 2 Try different resolutions refresh rates on the target servers Video colors are off Contact Lantronix Technical Support Video is sluggish Perform the followin
54. ace to Configure the SLK Using Power Control The Power Control link provides on off reboot control of attached systems when an SLP Remote Power Manger is attached to the SLK You must attach a serial cable Appendix A Specifications between a serial port on the SLK and the serial serial RS 232 port of the SLP and configure the SLK serial port for Power Module before you can control power to the attached systems Figure 4 6 Power Control with an Optional SLP Remote Power Manager LANTRONIX SLATG a Power Control Cpradlon Trt page alc you ta contro tnu power modal attached bn SLE B8 vou can poser off on or remet amy of ing artachard aa EE Pugad Ire paaa Eer derd meerde TEL my Fee ry O Bas alien by d KEN wrd e na rue ibl wind may MAS Vere uie di pubal tatag to Pha Charmed nami P sallguration Chck corresponding ink baloe bo power menh posar on or power off appropriate machen IF TE dad Culiat Celick bo rename Pomur Rossi Power DH Power ri 1 Ganoon HK Fret pi li s Ei Lmnus mpd at d Norma H Man DONT E Hama nl orga I Win BIT 4 Gurai a yt Brig ik ANI F kii Tr j IT La This page gives you control over the power status of all IT equipment connected to the SLK In particular o 4 Power Reset power cycling lets you remotely force a reboot on a server o 4 Synchronize all outlet names lets you name the outlet names identical to the channel names Note If you assign t
55. ad the latest firmware from the Lantronix Web site 3 Upload the firmware to the SLK s Flash memory Checking the Current SLK Firmware Version Before you upgrade the SLK firmware check the current firmware version If your installed version matches the most recent version available on the Lantronix Web site no download is necessary 1 Click the Version button on the web control interface menu see Viewing Version Information on page 4 48 2 Note the Firmware identification string This string should be similar to the one in Figure 8 1 SecureLinx SLK Remote KVM User Guide 8 1 Uploading Flash Files and Certificates Figure 8 1 Example of a Version Number Version Information Product SLK16 Firmware 1 5e 050301 1738 Video FPGA Hardware 2 1 Cross FPGA Hardware 1 3 KM Board FPGA Hardware 1 8 Boot EPROM 0 1 2 0402727 1754 Serial Number MAC Address OQ0 80 a3 88 27 48 Downloading Firmware from the Lantronix Web Site Go to the Lantronix Web site at www lantronix com and see whether the latest firmware version is the one currently installed in your SLK If it is you do not need to download the firmware Firmware upgrades and release notes are in zipped format The zip file contains a Flash file with the extension f rm along with release notes You can review the release notes to see whether upgrading the firmware will benefit you Uploading Firmware to Flash After you download firmware from the Lantro
56. ail to user defined error conditions To receive email alerts enter your email address the numeric IP address of the SMTP server used to send the email and the message format long or short Note If you will be receiving email messages on a cellular phone or page select short messages After you specify this information you can use the Error Conditions to Monitor Host area to specify which errors you want to be alerted about and even select the channels that are to be monitored Figure 4 21 Monitoring Configuration Page Alert Action LANTSONIX SLK16 Monitoring Configuration Operation Control Hosts View Hosts Background Power Control User Activity The 5LK16 may be configured here to detect certain common failure modes Once enabled the 5LK16 will continuously Event Log monitor for a failure and if it occurs will log the event It can also be configured to send out an email to alert you of the Flash File System problem For completely autonomous monitoring it is also possible to reset the power to the controlled computer Debug Configuration Alert Action Network PPP Configure what you would like the unit to do when an error condition occurs All error conditions are added to the lag when User Accounts they happen with a time stamp regardless of whether email is enabled Change Password security e Send email for alerts This control must be enabled before any email will be sent You can use this to tum off email Monitor
57. akwerke Ti remuares all cannes Eo uie arryplon 9 5 Passmanla ars bal woke bo siwak snilTers but the urat does rat try to conceal its presence on the network This the mncommendad setting if the unit is outside of a firewall and is visib e to the public Internet Besides enforcing encryption non standard walues are used for web server TOPAP ports 8388 for HTTP 4444 for HTTPS but you should change thom from thee default values This mada alea enables two proprietary features af the BLE iS Turtle meds and Slaath mode Seg below PI Diere male que Haat Reed certifies and kaya ane maala and enenynrion t full imehama before Impniemas dime then profiles Dihana yoo acoger wl De Ecke QUE Ge aoo can ondy he negado iy di sab lng encryprion kaf SecureLinx SLK Remote KVM User Guide 4 29 Using the Web Control Interface to Configure the SLK 4 30 Figure 4 20 Security Policy Configuration Page bottom Secunby Parameters Turtle moda Cicakdod a Turtle reset timeout ed hours amp Stealth mode Disabled i Require encryption HTTPS This taber effect mmedately Ophona s Idle logout tima minutes EU HTTP port raambar El 443 i Teret server port number 2 Viewer port number clear 13300 ear port number S5L 13501 Viewer ncryption Policy D EM COnb Channel bek rg pokey Ivie D Manual w en To make your changes to any of the abowe affective immedately rather tha
58. as let you individually configure the serial ports Port 3 only appears for the SLK16 Selectable parameters are Mode lets you configure the serial port for log Telnet watchdog or an SLP Remote Power Manager Serial port 3 also supports PPP mode Before you choose a mode specify the port parameters such as Watchdog pattern mode time out and baud rate Note If you configure serial port 3 to accept a modem the SLK persistently searches for the modem With this configuration performance will be reduced until a modem is connected and identified by the SLK 4 Watchdog pattern string each line of input to the SLK is matched against this simple string Only lines that contain this string are logged in Watchdog mode If this field is empty all lines are logged 4 Watchdog mode lets you choose what to do with lines that match the pattern A link is provided for the Monitoring Configuration page so you can configure the action that occurs with the alert 4 Watchdog timeout the period of time during which a matching string must be seen before an error condition is considered to have occurred Used only when Watchdog mode is set to Alert if missing Baud rate Data bits and Stop bits lets you specify these character formats 4 Flow control lets you select Clear To Send Request To Send CTS RTS or no flow control Once you have completed the serial port settings for a port click Apply for that port 4
59. be erratic or confusing Note All OSD operations are fully described in the web control interface chapter see Chapter 4 Using the Web Control Interface to Configure the SLK on page 4 1 If you are uncertain about an OSD operation find its explanation in the like named menu item in the web control interface For example local user control in the OSD is duplicated by the Home page menu item called Local User VNC in the web control interface Logging into the OSD 5 2 To log into the OSD press the key twice The OSD menu in Figure 5 1 displays Note If the local console is attached to the SLK via a KVM switch that uses as a display command you can redefine the local console key combination to invoke the OSD menu by redefining the VNC OSD hotkey on the Local User VNC Configuration page in the web interface see Configuring Local User VNC Settings on page 4 39 Esc For example pressing twice can be defined to invoke OSD instead of pressing twice For a list of available key values see Chapter 9 Defining Custom Send Keys on page 9 1 Figure 5 1 OSD Menu E Higa Docs For Registry First Review On Aid twi WORD 2007 EH OSD Menu Winzip Channel Switch Menu wi WORD 2002 2 Notepad 2 Setup Menus SecureLinx SLK Remote KVM User Guide Using the OSD Interface to Configure the SLK Navigating through the OSD The OSD has no mouse support only simple keyboard navigat
60. ce here Connect the power cord here Connect your LAN here Use the serial Y mini DIN8 to connect a second serial device if any here Connect the video port on the target server here Connect the local monitor here 3 14 SecureLinx SLK Remote KVM Installing the SLK Figure 3 9 SLK8 Connections Connect the Connect a second serial device if any here first serial device here Connect the Connect the Connect the keyboard monitor and mice ports from up power cord local keyboard to 8 target servers here starting from the left CH 1 here monitor and mouse here Connect your LAN here Figure 3 10 SLK16 Connections Connect the firs Connect your LAN here serial device here Connect a second serial device if any here Connect the keyboard monitor and mice ports from the first 8 target servers here starting from the left CH 1 Connect the Connect the keyboard monitor and mice ports from the next 8 target power cord here servers here starting from the left CH 9 Connect a third serial device Connect the local keyboard monitor and mouse here if any here SecureLinx SLK Remote KVM User Guide Installing the SLK Connecting KVM Switches You can connect KVM switches to the SLK to increase the number of target servers that can be controlled To connect a KVM switch attach the mouse keyboard and monitor connector from a server port on the SLK to the appropriate uplink connectors o
61. console 1 Connect the monitor plug to the blue HDDB15 female port labeled Monitor 2 Connect the keyboard plug to the purple PS 2 port labeled K 3 Connect the mouse plug to the green PS 2 port labeled M Connecting Target Servers to SLK Use the following procedure to connect servers to the SLK back panel Note For low noise and reduced wiring clutter use Lantronix suggested KVM cables to connect target servers to the SLK SecureLinx SLK Remote KVM User Guide 3 13 Installing the SLK SLK1 1 Connect the mouse to the green PS 2 mini DIN female connector labeled M 2 Connect the keyboard to the purple PS 2 mini DIN female connector labeled K 3 Connect the monitor plug to the black HDDB15 male connector labeled Video The SLK1 manages one server Server connections are made using the mouse key board and video connectors under Server see Figure 3 7 SLK8 and SLK16 The SLK8 and SLK16 use 8 and 16 channels to manage 8 and 16 servers respectively The channels are labeled CH 1 through CH 8 on the SLK8 see Figure 3 10 and CH 1 through CH 16 on the SLK16 see Figure 3 11 Each channel has a set of mouse key board and video connectors When you connect target servers start with CH 1 then CH 2 and so on Figure 3 8 SLK1 Connections Connect the keyboard port on the target server here Connect the local mouse here SE Connect the local Connect the mouse port on the target server h keyboard here Connect the first serial devi
62. control interface you must specify the SLK s IP address subnet mask and default gateway using the local console This task should have been completed during the initial configuration of the SLK Thereafter you should only need to modify this information if these settings conflict with another device on the network or if you move the SLK to a different network SecureLinx SLK Remote KVM User Guide 4 19 Using the Web Control Interface to Configure the SLK 4 20 Figure 4 11 Network Configuration Page SLK16 m M Ee raalan Teed del 1 Network Configuration Addresses and Routing i On ihis screen you can configure the raranrk detads for che GLEIS T you ars reading HUL oer ika Ben Log network you ara Fhan tasa wusz are probably peachy clase En what pou want IP Address Eubnat mask Default Gateway Sarl inier 172 130218 Aep 125525500 Apply 17213211 Abet iren you male changes to any Of the abcr your changez wil tale effect after the rest reset DI power Cycle If vou want the new values to be in effect emecdately click on the butter bakas Since tha web page you ang currently nasang was at ihe nid natwork address you may gat an error after pressing thes button ard your browser will probably take a kong Ema te Peanut Tas H in be expected if you are changing the IP midea or other delik in new takas Commi B ennt chr Machine Ime Tes A Ther moa ze tet sanag up En 1E characters lagi khat entres ths
63. cureLinx SLK Remote KVM User Guide Binary to Hexadecimals B Binary to Hexadecimals Some of the procedures require you to assemble a series of options represented as bits into a complete command represented as a byte The resulting binary value must be converted to a hexadecimal representation Use this appendix to learn to convert binary values to hexadecimals Converting Binary to Hexadecimal Following are two simple ways to convert binary numbers to hexadecimal notation Conversion Table Hexadecimal digits have values ranging from O to F which are represented as 0 9 A for 10 B for 11 etc To convert a binary value for example 0100 1100 to a hexadecimal representation treat the upper and lower four bits separately to pro duce a two digit hexadecimal number in this case 4C Use the following table to convert values from binary to hexadecimal Table B 1 Binary to Hex Conversions Decimal Binary 0000 0001 0010 SecureLinx SLK Remote KVM User Guide B 1 Binary to Hexadecimals B 2 Scientific Calculator Another simple way to convert binary to hexadecimals is to use a scientific calculator such as the one available on Windows operating systems For example 1 On the Windows Start menu click Programs gt Accessories gt Calculator 2 On the View menu select Scientific The scientific calculator displays 3 Click Bin Binary and type the number you want to convert Figure B 1 Scienti
64. cureLinx SLK Remote KVM User Guide Index 6 Index Overview 4 1 power control 4 13 PPP 4 21 security 4 29 SNMP 4 43 starting a session 4 2 Syslog 4 41 user accounts 4 23 user activity functions 4 14 version 4 48 view connections 4 47 viewing hosts 4 12 VNC settings 4 39 SecureLinx SLK Remote KVM User Guide Index 7 Index Index 8 SecureLinx SLK Remote KVM
65. date and operating system generic SecureLinx SLK Remote KVM User Guide Troubleshooting Problem Suggestion The remote and local mice are tracking slowly Perform the following steps 1 The cause could be noisy video Using the web control interface log into the SLK and the target server and observe the bandwidth meter on the web control interface window Ona static screen the indicator should show negligible traffic less than 20 Kbps If the indicator is fluctuating or constantly at a higher throughput level the video source could be noisy generating unwanted network traffic This would cause the video feed to appear slow and cause an apparently slow mouse 2 This may be an indication and the result of network latency Mouse performance is mea sured by how quickly the local cursor arrow follows the remote crosshairs SecureLinx SLK Remote KVM User Guide 7 7 Troubleshooting 7 8 Video Troubleshooting Problem Suggestion Perform the following steps You see NO INCOMING VIDEO when trying to view a remote server 1 Disable or time out any video overlays such as KVM switch status as overlays often gen erate noise Select different resolutions and refresh rates within the supported maximum of 1280 x 1024 and 75 Hz A refresh rate of 60 Hz is highly recommended Excessive resolution increases network activity as more data is passed from the server to remote Use minimum
66. de Using the OSD Interface to Configure the SLK Setup Menu From the OSD menu Figure 5 1 move the cursor down to the Setup Menu and press Enter For the SLK8 move the cursor up The Setup menu opens with OSD functions arranged in categories see Figure 5 3 The following sections describe these categories Figure 5 3 OSD Setup Menu Screen 1 of 2 V mor Setup Menu amp Network configuration q5 Monitoring settings q5 Network Mangement Settings d gt Security settings 5 User administration amp Serial port RS 232 config 5 Local user control gt Virtual Network Computer VNC Network Configuration Menu From the Setup menu in Figure 5 3 ensure that Network Configuration is high lighted and press Enter to open the menu Figure 5 4 Network Configuration Menu Network Configuration Click Click Enter Commit to 1 NUES 192165177 E 2 Subnet mask 255 255 255 0 and type the save the 3 Default Gateway IP address dedrese mask 5 4 Commit IP config changes here address mas 5 Machine name K16 and gateway E MAC address 00001 b2 80 00 07 f T PU LE PALO 1 74 cha nges 8 fy PPP Options From the Network Configuration menu Figure 5 4 use the following procedure to configure the network details for the SLK 1 IP address Highlight IP address press Enter and type the IP address for the SLK you are configuring If you prefer to use Dynamic Host Configuration Protocol DHCP
67. does not toggle in response to a kambock key press then the software on the controlled computer is assumed to have crashed and this amor condition will be active Please ensure the above option is enabled first tHo Alert d no video No graphics er East ideo signal cmr fem eenbrelled cemputer Please nate thal power said iereen savers DAMT may Unger res fabsely ro E Alert if text blue screen This occurs when the machine is rebooting BIOS verwer or displays the blue senem of death Can be useful for detecting salf ritiabed reboots Place ensure the abot option HE enabled fret ONG Powner cycle host If alert happens Do you want the controlied computer to be automaticaly reset via power cycle when an error condition occurs This option caras a certain ngk to it since then is a possibity of Falsa posit with all the above tests Me m u Error Conditions to Monitor System Here is a list of all system enor conditions we can detect Each one can either be monitored or ignored a Alert if ro power reen If the ELET18 amp reset or powered off for any reason Uhen tes condition is activated when power i restorad This might bo used in cambinab n with other controk above Ne Alort H my Ethernet link down Ethernet link signal to SLK16 is lost There can be some difficulty sending nomad if thes condition occurs since the SUKIG is off the nat in this situation The event is still logged however Nn Ma
68. e 4 8 shows an example of the event log To clear the events in the log click the Clear log contents button Event logs are stored in volatile memory and are cleared when the SLK is reset Use syslog to capture and store event logs See Configuring Syslog Parameters on page 4 41 Note For the SLK1 and SLK8 the title of this page is System Log History Figure 4 8 Event Log Event Log Tha Mu i magaan ihe ing Mark erg rwrbnt aT ees mi TE dog af the Bart Tiar Sagala bom ie eee DFT R maa arurwg th maa Ta Cus aaa a draplag GI Ou ng kia Ey a Seg CN page amp pui cat He ugi ls ae unde VEA Buy has Ria pa NG CAY NG LAN bos BA d i t Tima TP 13 Pirs PE irm a0 TER 11 Fire 2IEDA AT de sa Thu LI hire Pia itaj 12 mid Thu L1 Pers 2004 t 3f TY 4 Th L1 higa TOO park Tu Li hw PUO ip La ig ai bx 13 Haw GA BEE Et sag bai 13 h gw 20038 IE ET EI o Thai 11 Nos NGA Ta zd sad Thu 13 Kos cen LIB ZE dd mad Thu 11 hos Si rh 14 00 Thus 13 Pre JOG IT TED sag Tei 11 Pre FEE INIT sat Tea 11 has 20H IF AE mad Thu 13 hire 2004 EDE dd iii amp i 13 ke oe 8 TE EF 3 Ha fre HOA iE 37 14 a d La Fare 3004 IE IT Db ng Thai 11 Fire NG IE TE OS sag Thai 11 Naa ZI PT pa mar Thai 11 Pers da ik 1 Da ao Thu 11 Mas Gti ig iene ap PA Trai LI Pow 20604 ii eid 00 Tha 18 how 2058 EET a The L3 Fire POSS HE TE n Thu 11 hire 2004 IE TE a sag Trui 11 his 2 EDIT
69. e name of the files should be server cert crt and server cert key To install the certificate and key you must access the manage flash file system through the device s web browser and upload the certificate and key through the browser A reset through the reset link on the Flash File System page has to be per formed to allow the device to load the new certificate and key and delete any old ones in the system For more information see Chapter 8 Uploading Flash Files and Certifi cates If you are using a browser you must have the Sun Java Plug in 1 4 0 or higher installed SSL is not available through VNC The default Idle Logout Time is 30 minutes To change enter a new number of minutes The default HTTP Port Number is 80 To change enter a new HTTP port number SecureLinx SLK Remote KVM User Guide HTTPS Port Number Telnet Server Port Number Viewer Port Number Clear Viewer Port Number SSL Applying Changes Local Console Using the Web Control Interface to Configure the SLK The default HTTPS Port Number is 443 To change enter a new HTTPS port number The default Telnet Server Port Number is 23 To change enter a new Telnet server port number To disable set the Port Number to zero The default Java Viewer Port Number is 19900 To change enter a new Java Viewer port number The default Java Viewer Port Number for secure connections is 19901 To change enter a new Ja
70. e proper flag to get it to work with your SLK unit You want to reduce the steady state network traffic Improve video quality first Any video noise is generated by VNC sent over the network so you can reduce the resolution or refresh rate to reduce the noise 2 Reduce the resolution to 1024x768 or lower 7 2 SecureLinx SLK Remote KVM User Guide Troubleshooting Problem Suggestion You want to reduce the overall network traffic gener Use a flat color desktop background rather ated by VNC than a personal picture e g your family This data must be sent every time the window is moved so it is best if it is a single color that requires little compression 2 Improve video quality so no analog noise is sent You tried to upload firmware but received a mes Some versions of Internet Explorer cannot upload sage that the file was not found the firmware image or any other file if part of the file path contains a space This is a problem for example if the file Image frm is stored as C My Document Image frm The solution is to use Netscape or move the file to be uploaded into another directory that does not contain spaces in its file path SecureLinx SLK Remote KVM User Guide 7 3 Troubleshooting Keyboard Troubleshooting Problem Suggestion There is no keyboard signal Disconnect and reconnect keyboard cable between the server and the SLK or reset the server If yo
71. e to configure SecureLinx SLK Remote KVMs and control the attached servers Topics in this chapter include Topic Page Number Overview SecureLinx SLK Remote KVMs provide a graphical web based control interface that lets you control servers and other connected devices This interface is compatible with most standard browsers To access the web control interface your browser must support cookies The SLK will not start a session until you configure your browser to accept cookies Note The web pages shown in this chapter are for the SLK16 If significant differences exist between these pages and those of other SLK models they are identified SecureLinx SLK Remote KVM User Guide 4 1 Using the Web Control Interface to Configure the SLK Starting a Session To access the web control interface use the following procedure 1 Start a web browser from a computer that is on the same subnet as the SLK 2 Enter the SLK s IP address into the address bar of your web browser A login window similar to the one in Figure 4 1 opens The proper syntax is http 111 222 333 444 substitute your SLK s IP address for the numeric portion Note If this procedure fails ensure that the computer is on the same LAN segment as the SLK and that the SLK does not have an IP adaress that is already in use by another device on the subnet Figure 4 1 Login Window Connect to 216 254 154 11 2 x CA 16 254 154 11 User name f Password
72. ea Ne Sx iii Term dep On chanel d ia 1 1 daag ret BME ha oe in iba Fu SOT tM Terew ae on chanel suman 1 11 doses net mah ru peus A Ie wil IM frees on chan 4 aman 1 21 doe net BEER cha pe a Ia wl IM freee in chanel ewer J Fh doen ngi mars Eh ora um Ia Pia AL UM freee mr lian 2 werkers 1 11 iiri rie mur Ha ora on He Pe CM tarra ars en chua iman 11 desi mo mati Eu ee wr Ia Pie L3 Feud aa of vele Karina su hied Man EWE wrd librus ini Changing kasa Hen Def bx bf ds Rab N ibg CEA EL RU gre h MH ad hee Bier SecureLinx SLK Remote KVM User Guide Using the Web Control Interface to Configure the SLK Flash File System The Flash File System link displays the Flash File System page see Figure 4 9 From this page you can open or delete files critical to the operation of the SLK These files are stored in the SLK on board Flash memory Because most of these files are critical for correct operation do not perform modifications on this page unless instructed to do so by Lantronix Technical Support The Flash File System page also lets you upload new firmware and certificates For more information see Chapter 8 Uploading Flash Files and Certificates Note For the SLK1 and SLK8 the title of this page is Internal Flash File System Figure 4 9 Flash File System Flash File System Ciara Files Tga Had EF ele om tr ocd Naga eee n a a ka a ark ee Pe cote pete
73. ection OFF no link Blinking network activity ZZ RJ45 network connector 10 100 Speed LED Green 100 Base T connection Orange 10 Base T connection 3 4 SecureLinx SLK Remote KVM Installing the SLK SLK8 Front and Back Panels Figure 3 3 shows the front panel of the SLK8 and Table 3 4 describes the front panel components Figure 3 3 SLK8 Front Panel Table 3 4 SLK8 Front Panel Description Eight remote channel LEDs show which remote channel is active Eight local LEDs show which local channel is selected for local moni toriing 10 100 Speed LED Green 100 Base T connection Orange 10 Base T connection Link Activity LED ON good connection OFF no connection Blinking network activity Eight push buttons for selecting the local channel To select a chan nel a local user can use the On Screen Display OSD or press the front panel push button under the desired channel Figure 3 4 shows the back panel of the SLK8 and Table 3 5 describes the back panel components SecureLinx SLK Remote KVM User Guide 3 5 Installing the SLK Figure 3 4 SLK8 Back Panel Table 3 5 SLK8 Back Panel Description 1 10 100 Speed LED Green 100 Base T connection Orange 10 Base T connection Serial port 1 DB9 female DCE Recessed reset button Use a paper clip or equivalent to reset the SLK Does not affect attached server This unit only controls one device Eight groups of Server co
74. educed header size otherwise ignore 13 Protocol field compression Enable to reduce overhead 14 Address field compression Enabled by default Sends compression warning 15 Authentication Login authentication Select the level you want to support 16 Peer s name Enter the peer s user name 17 Secret Dialup account password paired with peer s name 18 Modem Init String Initialization string specific to the modem attached to the SLK serial port For more information see Configuring PPP Settings on page 4 21 19 ACCM Asynchronous Control Character Maps Provides a way to negotiate the use of asynchronous control characters For more information see Configuring PPP Settings on page 4 21 SecureLinx SLK Remote KVM User Guide 5 7 Using the OSD Interface to Configure the SLK Monitoring Settings Menu 9 8 The Monitor Settings menu spans three OSD screens Use the up and down arrows to navigate between them From these menus you can configure the SLK to continuously monitor the attached servers for common failures If such a failure occurs the SLK logs the event and can be configured to alert an administrator via email Alternatively for more autonomous monitoring the SLK can be configured to automatically reset power power cycle to an attached server that reports one of the enabled alerts this feature requires use of a third party power control unit First Monitoring Settings Screen Highlight and select Mo
75. en dragging Adjusting Your Mouse For optimum mouse control during remote sessions use the following guidelines to configure the mouse settings on the servers that the SLK will control 4 Use generic mouse drivers only Avoid elaborate ergonomic drivers 4 Recommended mouse pointer speed depends on the server operating system see Figure 3 7 SecureLinx SLK Remote KVM User Guide 3 11 Installing the SLK Figure 3 7 Recommended Mouse Settings for Target Servers Windows 98 Windows 2000 Set pointer speed to slowest and leave trails off Set motion to Slow acceleration to none Buttons Pointers Motan Fol speed lt Adjust how fast your pointer moves Sow p Fo E BUAN ee Se merat te AG ote to oot Fast aala DE Adjust how much your pointer sccelerates ss oat F Shaw pointer tress ORE gou move it faster DEE ad Ad None C Low C Medum High Windows NT Windows ME Set motion to Slow Adjust pointer to midrange speed Turn off Accelerator Buttons Pointers Motion General Nace ise Pate N r Poner speed Pointer speed Adjust how last your pointer moves Accelerate me reer oe Ce CT AA TE AA EAT AN Slow EE EE a a Aa Pa Windows XP Silicon Graphics Inc IR IX Set pointer speed to medium Unlock Enhance Adjust acceleration below midrange Set threshold low Mouse Properties maam Mouse Acceleration Button
76. er setup PS 2 Keyboard Mouse Emulates standard PS 2 keyboard and 2 button PS 2 mouse Keyboard video and mouse connect directly to server Keep alive feature means server is not affected by power failure on the SLK Server still sees a normal connection for mouse and keyboard SecureLinx SLK Remote KVM User Guide A 1 Specifications Local PS 2 Keyboard Mouse Allows local access to the controlled server Can be disabled or password protected to limit access Used for initial setup of network address subnet mask etc Optional once system is deployed May be connected removed without affecting server Serial Port 1 RS 232 C DB9 Female connector DCE DCD RTS Standard baud rates up to 115 200 bps CTS DTR Can be used for multiple functions Telnet access console server mode Provides access to a serial console server e g Lantronix SLC or serial management port of a connected server 4 Watchdog mode With appropriate server software the SLK can detect a string pattern which can trigger an alert or kill the power to reset failed software hardware 4 Power control When connected to an optional third party power control unit the serial port may be used to control the power to multiple computers Log Outputs the log from the SLK to a serial port Serial Port 2 naa SLK1 and SLK8 have an 8 pin mini DIN that seed reguires the supplied mini DIN DB9 adapter GND DCE SLK16 Identical to Serial Port 1
77. erial port 1 and serial port 2 support the following activities 4 SLK log relays system log events to a serial device Telnet lets remote users establish a Telnet session with a serial device through the SLK 3 16 SecureLinx SLK Remote KVM Installing the SLK 4 Watchdog monitors the status of a server A server data stream into the serial port is examined for a match with a string pattern that must occur within a set time interval or an alert will be issued The pattern interval and alert are all user configurable 4 Power Control connects to an optional Lantronix SLP Remote Power Manager to turn power off or on at the controlled device Connecting to a Power Source To connect the SLK to a power source 1 Connect the supplied power cord to the SLK AC receptacle 2 Power on any KVM switches cascaded in front of the SLK 3 Power on the SLK followed by attached servers and any converters or extenders SecureLinx SLK Remote KVM User Guide 3 17 Installing the SLK Validating Target Servers After you make your SLK connections use the following procedure to configure the network settings and to validate the performance of the target servers pms seil Lock 1 At the local keyboard press the key twice 2 When the On Screen Display opens scroll down to Setup Menus and press Enter 3 Select Network Configuration and press Enter 4 From the Network Configuration page assign an IP address t
78. ess However because VNC does not support encryption it does not provide a secure connection unless used with a Virtual Private Network VPN or Secure Shell SSH SecureLinx SLK Remote KVMs also provide automatic monitoring and notification capabilities that notify you of problematic symptoms in your network environment before they become critical This break through technology makes the SLK an essential com ponent of your server crisis management infrastructure by giving you the power to quickly recover from mission critical server failures anywhere in the world SecureLinx SLK Remote KVMs also save you money by eliminating redundant periph erals such as keyboards monitors and mice and providing centralized control of mul tiple servers Best of all SecureLinx SLK Remote KVMs are plug and play solutions that require no additional hardware or software making initial setup quick and simple This non intrusive approach means the SLK does not consume valuable server resources while at the same time minimizes potential points of failure SecureLinx SLK Remote KVM User Guide 2 1 Introduction With a small investment SecureLinx SLK Remote KVMs can preserve precious office space centralize the management of your servers and serial devices slash redundant peripheral costs and increase uptime and productivity SecureLinx SLK Models SecureLinx SLK Remote KVMs come in three models 4 SLK1 lets local and remote users control 1 serve
79. fic Calculator with Binary Values 1001100 Hes C Dec Oct Bin C Qwod C Dword C Word 1 Bute Backspace EE C Hex C Dec C Oct C Bin NG Owed C Dword C Wod C Bye SecureLinx SLK Remote KVM User Guide C Glossary This appendix defines the technical terms in this User Guide Authentication The process of identifying an individual usually based on a user name and password Channel The path between the SLK unit and the target server being man aged The SLK1 SLK8 and SLK16 support one eight and 16 channels respectively Compression Storing data in a format that requires less space than usual Cookie Data Terminal Equipment DTE A message given to a web browser by a web server The browser stores the message in a text file The message is then sent back to the server each time the browser requests a page from the server The main purpose of cookies is to identify users and possibly pre pare customized web pages for them A device that controls data flowing to or from a computer The term is most often used in reference to serial communications defined by the RS 232 C standard Debug To find and remove errors bugs Default gateway The gateway in a network that a computer uses to access another network Home page The main page of the SLK web control interface The home page serves as the starting location for managing the SLK HTTPS HTTPS HTTP Secure
80. g Connections The Connection link displays a page containing connection and SSL information related to the SLK Figure 4 30 shows an example of this page Figure 4 30 Viewing Connection Information LANTRONIX SLK16 o mm Connection Information Operation Gomera H sts i User name given root Wew Poets ad trol URL weed to get here ano him Jzor Activity Query args if any Cvent Log Referer http 172 19 0 2 16 5ubmenu html Flash File System Hostname 172 19 0 2165 Debug Base for URL s http 172 19 0 16 gt Server port used 80 Canligaralian LI SSL Information Status of current page if delivered over SS encrypted connection Currant cipher Hot encrypted e Pratocaol versi n Hat encrypted a Key sire Hot encrypted AN Common ciphers between this machine and your browser Information Full kanu Tree oe kan Eres Home Back Logout Copyright Lantan bre 2004 All Rights Reserved SecureLinx SLK Remote KVM User Guide 4 47 Using the Web Control Interface to Configure the SLK Viewing Version Information The Version link displays a page containing firmware release version information The network administrator can view and record the MAC address from this page without having to remove the device from its installation Figure 4 31 shows an example of this page Figure 4 31 Version Information Page Version Information Product 5L 18 Fi
81. g authentication traps generic to SNMP Enabled is the default 9 Enable SNMP Notification SLK8 only Enabled by default Syslog Configuration Syslog Configuration follows the Internet Engineering Task Force standard for han dling system events Highlight Syslog to display choices for system logging Figure 5 11 Figure 5 11 Syslog Configuration Enter an IP Syslog Configuration address to callect system messages im Syslog Collector IP address Syslog Facility Log Mask HEX 1 Syslog Collector IP address Type IP address of Syslog collector daemon The default is no syslog 2 Syslog facility Numeric designation of message facility default 16 3 Log Mask Hex code of severity Pick any of 8 available codes listed 00 FF For information about converting binary numbers to hex format see Chapter B Binary to Hexadecimals For more details about Syslog configuration see Figure 4 26 5 12 SecureLinx SLK Remote KVM User Guide Using the OSD Interface to Configure the SLK Security Settings There are two OSD screens for configuring the SLK security Initial Security Screen The first security screen handles functions like Stealth and Turtle as well as general policy 4 Change overall security mode Press the right arrow key to select between relaxed snooper or public options See Figure 4 19 Admin password The password for the master account for which the user ID can be only root or admini
82. g steps 1 Check your firmware version and try using different video settings To update to the newest firmware go to www lantronix com 2 Try different resolutions and refresh rates on the target servers Video is not updating Perform the following steps 1 Open and close the connection to see whether the problem gets resolved 2 From the web control interface click the Disconnect button then click the Connect button 3 From the VNC viewer close and reopen the VNC session SecureLinx SLK Remote KVM User Guide 7 9 Troubleshooting Problem Suggestion 7 10 You see black video when opening a browser session If the connect disconnect options keep toggling and you can connect locally through VNC and Telnet this could be a configuration issue Be sure the Java plug in is installed Use only the latest release of Java 2 runtime environment J2RE See www java com Check the Java Viewer port number clear and JavaViewer port number SSL These must be different port numbers than the Web server whose default is 80 and 443 Reset the two ports to the factory default settings of 19900 and 19901 respectively There is a black bar to the left and or top of your screen Part of the image is cut off at the left or top edge of the screen yo This should not occur in any VESA standard video mode Switch to a typical video mode 1024x768 at 60 Hz for example Note
83. gure 4 29 Figure 4 30 Figure 4 31 Figure 4 32 Figure 4 33 Figure 5 1 Figure 5 2 Figure 5 3 Figure 5 4 Figure 5 5 Figure 5 6 Figure 5 7 Figure 5 8 Figure 5 9 Figure 5 10 Figure 5 11 Figure 5 12 Figure 5 13 Figure 5 14 Figure 5 15 Figure 5 16 Figure 5 17 Figure 5 18 Figure 5 19 Figure 5 20 Figure 6 1 Figure 6 2 Figure 6 3 Figure 8 1 Figure 8 2 Figure 8 3 Figure B 1 Figure B 2 Vi SNMP Configuration Page ss eee eens 4 43 OSD Men Page i AA 4 45 OSD MentPade ciui RI VIUERE ket Goethe toes dea ad ties 4 46 Viewing Connection Information 0c eee eee ees 4 47 Version Information Page 0 0c ccc eee eens 4 48 Capture selinds Page sme td BO BE EO IHRE KA ED 4 49 CODVIGM Page AA 4 50 SO MIER creerea OE od ia eae aang tig EE aia Ga O 5 2 Channel Switel Mer sd ick e EE tti NCC ok eate ca 5 4 OSD Setup Menu Screen 1 Of 2 5 ict esr debe i dE PC CRAS 5 5 Network Configuration Menu llle 5 5 PEP ODUOFIS ie deat RE SERIES EE N EE EE Disqus qo i Aah 5 7 Monitoring Settings Screen 1 0f3 ees 5 8 Monitoring Settings Screen 2 0f3 ees 5 9 Monitor Settings Screen SLK16 Only 3 0f3 5 10 Network Management Settings llle 5 11 SNMP Configuration Menu SEE EE EE EE SS ss ss se ee Se Se ee ee ee 5 11 Syslog EoriliOUFAUOR rs EED em Pared ned a eR Ed Dandan DE shed xS 5 12 User AOImihli
84. hanging the Master Account Password The master account password is the password you enter to perform Administrator activities using the web control interface The default password is PASS For secu rity purposes we recommend you change it This step should have been completed during the initial configuration of the SLK If not or if you want to change it again perform the following procedure 1 Inthe menu pane click User Accounts under Configuration The User Accounts page appears 2 Under Master Account Password type the new master account password in the left field then retype it in the right field see Figure 4 14 SecureLinx SLK Remote KVM User Guide 4 23 Using the Web Control Interface to Configure the SLK Note The master account password is case sensitive For security purposes each typed character appears as a dot Figure 4 14 Entering a Master Account Password Master Account Password The master or root password can be changed here The user name for the master account cannot be changed The system will accept either root or administrator as the name of this account Enter the new then retype it again here master account password here 3 Click the Apply button next to the right field 4 Record the new master account password for future use Warning The master account password can be changed on the local console if access is left shared If the local console is locked and the password is los
85. hapter 7 Troubleshooting on page 7 1 window You may need to use the keys to exit the window Where to Go from Here Following the initial configuration and verification set up users and security parameters There are two ways to configure your SLK 4 Using its embedded web control interface 4 Using the local console s On Screen Display OSD interface The web control interface provides a graphical interface that lets you configure your SLK and control the target servers and other connected devices using a standard web browser For more information see Chapter 4 Using the Web Control Interface to Configure the SLK The OSD configuration method provides a text based interface with minimal prompting and guidance For more information see Chapter 5 Using the OSD Interface to Configure the SLK After you configure your SLK you can SecureLinx SLK Remote KVM User Guide 3 21 Installing the SLK 4 Check for updated firmware See Chapter 8 Uploading Flash Files and Certificates Upload the proper encryption certificate and key into the SLK Flash File if you want to use encryption See Using Security and Encryption on page 8 3 Note For answers to frequently asked questions about the SecureLinx SLK Remote KVMs please visit www lantronix com support SecureLinx SLK Remote KVM 4 Using the Web Control Interface to Configure the SLK This chapter describes how to use the web control interfac
86. he Telnet server enabled You will need to use this mode if your browser does not support encryption This is the recommended setting for most office networks It requires all connec tions to use encryption Passwords are not visible to network sniffers but the unit will respond to Ping and does not try to conceal its presence on the network This is the recommended setting if the unit is outside of a firewall and is visible to the public Internet Non standard values are used for web server TCP IP ports 8888 for HTTP 4444 for HTTPS but you should change them from these default values This mode also enables two proprietary features of the SLK Turtle mode and Stealth mode Security Parameters The Security Parameters area lets you fine tune the parameters in your profile to suit the requirements of the network SecureLinx SLK Remote KVM User Guide 4 31 Using the Web Control Interface to Configure the SLK Turtle Mode Stealth Mode Encryption Required ldle Logout Time HTTP Port Number 4 32 Turtle mode enables the SLK unit to shut down network access when it senses that it is under attack and security may be compromised For example if more than five pass word failures are detected before a successful login the SLK unit disconnects itself from the network In this state remote access to the SLK unit is completely locked out However the operation of the attached server s is not affected To regain network access
87. he Web Control Interface to Configure the SLK This page also provides checkboxes for selecting severity levels that are to be enabled the severity level that has been enabled disabled also affects the log messages on the serial port as it uses the same mask You can use the Default Clear all and Select all links to select or clear these checkboxes Once you make your selections click the Submit link to apply them A list of Syslog facility codes appears at the bottom of the Syslog Configuration page Figure 4 26 Syslog Configuration Page pp rai Tha paga Med leid l ana babe Pyrog Pareles m ANTE T asia Ma ag po CT IN J Aisam rig hagas aa has aui oe gran a qug Ng a Savill iy iresi E frege opie sm uals b iwi ache art bae Dade peut oy aL a Ere kaaa rax uot nai Gore Er 1 anm i a TTE pai Debug Haba aw nari aet lermae F ik ap Ti LUN ad ores Below is a list od syslog lacdity code values we Hair ha ite ir pw uf Va lora Petite ood 16 0 135 Vedi BE ng bata Slap ae PAA Bp hail aaa aa PA APO RA saaan Er ale schemas ba REG maan eile are Fan el Gabay heen LEKE duide ha San ETER Ba Add eae LE FEP dmpn 12 AT gus v kem 13 Gg Maak ja a ae if pec aaron 14 inca urs D lr iras ines is Li woe 7 8 ira ua 3 Ee irai npa d ro inca ina 4 Wal ad uim f i ica ups T Belpa vs a kal of syslog sewernty codes Saremnty EIE ME apnea HA FEEL LES Sapechn en iha uan N mi Tas myge
88. he same name to two devices Power Control turns them on and off at the same time SecureLinx SLK Remote KVM User Guide 4 13 Using the Web Control Interface to Configure the SLK 4 14 Performing User Activity Functions The User Activity link lets you view which users are currently logged into the SLK When the User Activity page appears see Figure 4 7 you can click a slot number link to terminate the corresponding session System administrator only The maximum number of users that can be logged in varies by model The maximum number of sockets is limited to 32 slots for remote activity web telnet VNG Java When filled the one with the longest timeout is terminated and recycled Sessions are also terminated when logout is done properly or timeout is reached 4 SLK1 and SLK8 Up to 10 remote users can start a session to use the web control interface pages without viewing video These users are active or logged on but not considered when counting the single user viewing or controlling servers SLK16 Up to 32 remote users can start a session to use the web control interface pages without viewing video These users are active or logged on but not considered when counting the number of users up to 6 viewing or controlling servers Note Users can log in multiple times up to 32 logins When a user logs out of a session only that session closes not all sessions associated with that user Therefore check for
89. his icon to return to the SLK home page To the right of this icon is the Logout button Click this button to log out of the current web control interface session At the bottom of each page are a Home link for returning to the SLK home page a Back link for returning to the previous page displayed and a Logout link for logging out of the current session There is also a link to the Lantronix web site Note In addition to the controls in the web control interface you can also use the Back and Forward buttons in your browser to move backward and forward SecureLinx SLK Remote KVM User Guide Home Page Icon Logout Button Menu Pane Using the Web Control Interface to Configure the SLK Figure 4 3 Web Control Interface Page Components SLK16 web control interface Channel click bo when Configuration Puwar Li Support PDE Con gung Ori gi PR MIK Configure On 2 Wingo Soar ie Conbgurg Or 4 DankPc configure n Configuratinan a Manama Con Mgurs om Network Bi Monami Cun bguri a zu PUNT 4 Sarva Configure on E Suppartipc i pangua n Si ole Ultras or Panurge on 11 Naiwang Con rug Dr 12 hori Confgur Off 13 Hongme Configure am 15 Manama Longue an l5 N Au ad ala orf 1s lionama Configure Of Start a naw Pullerr iuc l5 a 172 15 SLK Home Page Link Lantronix Web Site Back Link Logout Link SecureLinx SLK Remote KVM User Guide Ert d new brows mriday ig contrbl 2 FASE Cooynght La
90. hnical Support 5 20 SecureLinx SLK Remote KVM User Guide 6 Using a VNC Viewer to Access the SLK This chapter describes how to use a Virtual Network Computing VNC viewer to access target servers attached to SecureLinx SLK Remote KVMs Topics in this chapter include Topic Page Number Using a VNC Viewer to Access Target Servers Overview You can use a VNC viewer to access target servers To download a free VNC viewer visit http www realvnc com download html or search the Web for the keywords vnc and research vnc The VNC site also offers examples and instructions which are not repeated here Note that 4 VNC is a thin client consumes only 228 K and is command line oriented VNC can be configured locally in the SLK 4 VNC supports most basic features of the SLK 4 VNC cannot access the web control interface Note VNC does not support encryption natively However it can be streamed over Virtual Private Network VPN or Secure Socket Handling SSH tunnels Using a VNC Viewer to Access Target Servers After you install the VNC viewer on your remote PC follow these steps to remotely access and control the target server through the SLK 1 Atthe local console access the On Screen Display OSD Setup menu 2 Select the VNC menu see Figure 6 1 on page 6 2 3 Enter the VNC server port number You can also optimize the bandwidth and resolution or leave them at the default values SecureLinx SL
91. i at Wal Bag ronis Ing 20 Da All Rights Reserved gt You may raad ta usa Alt F4 to get out of this special window if tha NE Virtual Neteork Computer chant software ig mEtallad on your machine pou Can aso connect uma Main Area 4 5 Using the Web Control Interface to Configure the SLK Table 4 1 Web Control Interface Menus Menu Description See Page Operation Control Hosts Initiates a JavaView session without an active channel being 4 9 selected View Hosts Displays server desktops in one of the four preset views for 4 12 SLK16 only monitoring Power Control Displays channel power outlet names and lets you power off 4 13 power on and reset individual outlets if an optional SLP Remote Power Manager is installed and configured on a serial port User Activity Displays the user activity history for example user name ses 4 14 sion type login and idle times and IP information Event Log Displays the event log history Flash File System tion firmware and tools to save or reload system configuration Debug Helps you to reset maintain and to calibrate video and key 4 18 boards and load configuration files This option is for Technical Support use only Configuration Displays a list of internal SLK system files and applets used to 4 17 upgrade these files Provides access to keyboard mouse emula User Accounts Displays user names passwords and accoun
92. iguring Serial Ports on page 4 37 Watchdog mode Select and press Enter to advance through the available watchdog modes for serial port 1 You may select from Log lines Alert if found and Alert if missing For details see Configuring Serial Ports on page 4 37 SecureLinx SLK Remote KVM User Guide 10 11 Using the OSD Interface to Configure the SLK Watchdog pattern Select to enter the watchdog pattern Each channel is matched against this simple string Watchdog timeout Select and press Enter to edit Enter timeout values in minutes Port 2 Baud rate settings The default is 38400 8 N 2 N Figure 5 16 Select and press Enter to open the option list Select Port 2 settings Baud Rate Data bits Parity Stop bits Flow Control in the same way as for port 1 Figure 5 16 Serial Port 2 Baud Rate Settings Port 2 Bawd rate settings Baud Rate Data bits 2 Parity Stop bits 72 Flow Control Serial port mode Select and press Enter to advance through the available modes for serial port 2 You may select from Log Telnet Watchdog and Power Control For details see Configuring Serial Ports on page 4 37 Watchdog mode Select and press Enter to advance through the available watchdog modes for serial port 2 You may select from Log lines Alert if found and Alert if missing For details see Configuring Serial Ports on page 4 37 Figure 5 17 Serial Port Configuration Screen 2 of 2
93. ing without lasing your other settings above Serial Ports Local User NC Date amp Time Syslog SNMP e Alert email addresses This is the email address used in outgoing email Yes Information Full Menu Tree Browse Menu Tree Connection SMTP relay destination IP address This is the IP address numeric for the SMTP server to use to send the mail This server must be willing to relay to the above email address or else be the mail server for that domain You may disable email by setting this to 0 0 0 0 or use the control below version Capture Settings Copyright disabled e Message format Type of email message to send The short format is appropriate for cell phones and pagers that have a limited display PERI 0 Normal 9 SecureLinx SLK Remote KVM User Guide 4 35 Using the Web Control Interface to Configure the SLK Figure 4 22 Monitoring Configuration Page Error Conditions to Monitor Error Conditions to Monitor Host Here is ket of all host error conditions we Can detect Esch one can either be monitored or ignored a Alert if host power lost Power from the controlled computer is present at the keyboant mouse connectors Tf the power supply fails to the controlled computer this condition is considered active No Alert if no NumLock toggle I this is enabled then the SLEL6 wil simulate the NumLock key boing pressed reaulady every Bow seconds 1f at any timo the HumLock light
94. ion commands shown below the black screen Table 5 1 lists the keys for navigating through the OSD Table 5 1 Navigating through the OSD Press TO Navigate through the menu and highlight line items Arrow keys up down or page up down keys Expand a menu item that contains a sign Right arrow or Enter Note In the following OSD screens numbers beside each line refer to the explanations with matching numbers SecureLinx SLK Remote KVM User Guide 5 3 Using the OSD Interface to Configure the SLK Channel Switch Menu From the OSD menu Figure 5 2 highlight the first option to choose channels to control at the local console To select an active channel use the directional arrows to highlight that channel and press Enter The SLK then switches the Local Console view to that channel The SLK8 and SLK1 do not display this item They display each available channel as a separate item Figure 5 2 Channel Switch Menu Channel Switch Menu Cursor down to the Draak cnannet you war IN W kChanne AN EST ed corre and pres Ente ihe sever Is mace Channel Switch Menu ADDER KVM Switch Maagalbion Contos are on your local keyboard bk Channel 16 1 Channel 1 8 Use the down arrow to navigate to a channel Press Enter to select view and control the channel 2 Channel 9 16 To view these channels use the down arrow to continue past the channel 8 menu item 5 4 SecureLinx SLK Remote KVM User Gui
95. iun i AL for giet YE hangang No Aiari if n saan z Hg Aiari Hum pti boos uw ha y inet i te it biag j ign z Mg ing Ma rm disabled pz Asablod ma Bn EERE PERE bus We D gr GE ripa 4 ZW confmurabgn Cs rimis EMILIANO 2 Saremr room 1 Sy nota Admin auium x kw ETD a mr 22s ME aln LTEM init E asahan Tras Destin IP 10 mi O is Tramo erteusb n Fort m 1E Enebi Shp kath Tae zs Ha E Pi I nup inti KUDI x ha ayri Con amp guralign 3 rims a Symon Colector P address No syslog a SY Fay m 35 a Ling Mask HE a tT amp Car y a s bemi SecureLinx SLK Remote KVM User Guide 4 45 4 46 Using the Web Control Interface to Configure the SLK Viewing the Browse Menu Tree The Browse Menu Tree link shows the collapsed structure of the Full Menu Tree If you click a link the next page provides a high level at a glance view of the channel or setup menus SLK16 only Figure 4 29 OSD Menu Page OSD Menu Operation Control Hosts View Hosts a Channel Switch Manu 16 Items Setup Menus 11 items Power lorie Set ACEIVIEM Event Log Flash File System atium Configuration Back Back Logout Copyright Laontrorex Inc 2004 all fights Reserved Information Pu Nr TE Browse Menu Trege connec tign Mer daar Capture Setunga Copy nan t SecureLinx SLK Remote KVM User Guide Using the Web Control Interface to Configure the SLK Viewin
96. k is on SecureLinx SLK Remote KVM User Guide 4 11 Using the Web Control Interface to Configure the SLK 4 12 Viewing Hosts The View Hosts link lets SLK16 users view the maximum number of channels sup ported by the SLK16 This feature is not available with the SLK1 and SLK8 SLK1 users can store the desktop view for one channel SLK8 users can view all channels from one screen SLK16 users can store up to four sets of channels each of which can contain 1 to 16 desktop views You can right click any channel to see video data such as 1024x768 260Hz and dou ble click any channel to control it Figure 4 5 Viewing Hosts SLK16 NO INCOMING VIDEO NO INCOMING VIDEO NO INCOMING VIDEO Double click a channel box to control a channel Right click to toggle details snapshot The SLK1 and SLK8 View Host function pauses when a remote session is in progress Several such sessions can be created from different locations The SLK16 View Host function is independent of a remote session in process because of the dedicated hardware for this functionality Also multiple View Host sessions at different locations and six remote sessions can be supported simultaneously The SLK16 View Host function remains interactive regardless of remote sessions in process Multiple View Host sessions do not interfere with the SLK s ability to support six concurrent remote sessions SecureLinx SLK Remote KVM User Guide Using the Web Control Interf
97. lists the SLK operation activities Control Hosts View Hosts SLK16 and SLK8 only Debug SLK16 only Table 4 2 SLK Operation Activities Description Initiates a JavaView session without an active channel being selected Displays server desktops in one of the four preset views for monitoring Displays channel power outlet names and lets you power off power on and reset individual outlets if an optional third party power control unit is installed and configured on a serial port Displays the user activity history for example user name session type login and idle times and IP information Displays the event log history Displays a list of internal SLK files Helps you to reset maintain and to calibrate video and keyboards and load configuration files SecureLinx SLK Remote KVM User Guide Using the Web Control Interface to Configure the SLK Controlling Hosts The Control Hosts link lets you view and control a server desktop Control Hosts is functionally equivalent to clicking a server in the Channel column on the SLK home page Note If NO INCOMING VIDEO appears see Video Troubleshooting on page 7 8 You perform tasks on this page using the menus icons and buttons at the top of the page The REMOTE FOCUS indicator normally is red however it turns gray if the remote cursor is moved off the server desktop For a description of the menus icons and buttons see Table
98. ly Locking down a channel privatizes the session preventing the channel from being accessed by other users When a channel is locked only the user who locked it and the SLK administrator can unlock the channel The SLK16 has three serial ports 2 2 SecureLinx SLK Remote KVM Introduction Features and Benefits Features at a Glance Table 2 1 summarizes the features of the three SLK models Table 2 1 SLK Feature Comparison Feature Description AE SLK8 SLK16 Number of server ports Number of independent remote clients Number of multipurpose serial ports Number of user profiles Monitors video output of all servers simultaneously Ability to assign server access for each individual user Dial up access via third serial port Hack size Feature Descriptions Anytime Anywhere Access SecureLinx SLK Remote KVMs provide centralized control for managing multiple server environments Depending on the model the SLKs can provide remote KVM access to 1 8 or 16 servers via the Internet or Local Area Network SLK units can also be daisy chained with KVM switches to control more servers Access is provided through a standard web browser or free VNC software The SLK16 also provides dial up modem access Complete Control SecureLinx SLK Remote KVMs provide simultaneous server access to a local user and multiple remote users They deliver full BIOS level control with remote power cycling and power on off They also provide 2 o
99. maghang You can put anythereg hang Bid ems NAN Ful Bier Tra Ethernet Address MAC Address DO Ea RATE da Tesa on ees hardware address af that tFarns interfaces en ha GLRIE IE i ds pees by Tes Factory lo ite unb deed ufut andit caet be EF saad Tey may fase Ehig rombsr EO caeli cla 2o aha ah wer rabo teh as DROP leryn hubi di moralium sale are E i ENT Bartk bl Copynght Lanira Inc 2004 Al Rights Faserend To change the network information use the following procedure 1 Close all remote user sessions Otherwise the sessions lock up and become unavailable to remote users If this happens perform a warm reset of the SLK from the Debug menu of the OSD Debug is available from the OSD on all models Only the SLK16 has it as a web choice as well In the menu pane click Network under Configuration The Network Configuration page appears To change the IP address enter the appropriate new address in the IP Address field and click the Apply button next to this field This is the address you enter in your web browser to access the web control interface To enable DHCP type DHCP or 0 0 0 0 in the IP address section Note The IP address must uniquely identify the SLK Be sure no other device on the subnet has this IP address 4 To change the subnet mask enter the appropriate new one in the Subnet mask field and click the Apply button next to this field This value must match the subnet mask used on the LAN
100. me system Compatible with most existing KVMs Environment Operating Temperature SLK1 and SLK8 O to 40 C 32 to 104 F SLK16 10 to 40 C 50 to 104 F Operating Humidity 40 6096 Storage Temperature SLK1 and SLK8 40 to 74 C 40 to 165 F SLK16 0 to 60 C 32 to 140 F Storage Humidity 35 7096 Agency Statements A 6 Notification Warning changes or modifications to SecureLinx SLK Remote KVMs not expressly approved by Lantronix could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Agency Approvals 4 FCC Part 15 Subpart B Sec 15 107 B and 15 109 B Equipment Class A 4 EUROPEAN CISPR 22 1997 AND EN 55022 1988 Equipment Class A 4 EUROPEAN CISPR 24 1997 EN 55024 1998 4 CAN CSA C22 2 No 60950 00 UL 60950 Third Edition dated Dec 01 2000 Se
101. n better detect whether you are receiving sys tem noise Release the CTRL Releases you from the states in which Ctrl Shift or Alt are always on ALT and SHIFT keys 4 10 SecureLinx SLK Remote KVM User Guide Using the Web Control Interface to Configure the SLK Table 4 3 Menus Icons and Buttons Advanced Color Depth Allows the user to select either 8 bit or 16 bit color mode Position Calibration Allows remote users to choose between manual and automatic position ing of the server screen This feature may not function properly with a black desktop background The icon automatically calibrates the screen position Redetect Video Prompts the SLK to redetect the video signal Optimize Video Applies an algorithm to sharpen the image or correct for noisy images View Current User SLK16 only Shows which users are logged into which channel Lock this channel Locks the channel preventing access by other users including local users Administrator can override by closing this session and user activity Auto Scaling Dynamically resizes the viewing area so that remote users can see the entire desktop of the server being accessed Performance monitor Provides real time bandwidth usage measurement Help Provides software version information Resizes the active server window When bold indicates that Num Lock is on CAPS When bold indicates that Caps Lock is on SCROLL When bold indicates that Scroll Loc
102. n column provides a Configure link that lets you apply con figuration parameters you select during your session on a per channel basis At the bottom of the home page are links for starting a new browser window to con trol a host and starting a new full screen window to control a host You can return to the home page by double clicking the house icon M above the left menu pane The next section describes this icon as well as the other compo nents in the web control interface SecureLinx SLK Remote KVM User Guide 4 3 Using the Web Control Interface to Configure the SLK Understanding the Web Control Interface 4 4 The web control interface consists of a menu pane and a main viewing area The menu pane is along the left side of the page It organizes activities into three categories Operation lets you perform various tasks such as controlling and viewing hosts Configuration lets you set up the SLK to suit your requirements To get the SLK up and running you must perform two configuration tasks specify the SLK network settings and set up users 4 Information lets you view information such as menu trees or a connection Each category contains links to HTML pages in the SLK s web control interface These pages cover all aspects of configuration and operation of the target servers and attached devices For a description of these pages see Table 4 1 on page 4 6 Above the menu pane is a home page icon You can click t
103. n the KVM switch the manual that came with the KVM switch should describe this proce dure For a list of compatible KVM switches please visit our Web site at www lantronix com To optimize the use of KVM switches Disable or time out any permanent video overlays showing KVM switch status Coordinate the defined hotkeys on the SLK or the KVM switch to avoid any conflicts between them See Chapter 9 Defining Custom Send Keys Connecting to the Network After connecting a local console connect the SLK to your network 1 Plug one end of an RJ45 cable into the SLK 10 100 BaseT Ethernet port labeled Network 2 Connect the other end of the cable to your network Connecting Serial Devices The SLK back panel provides serial connectors for serial devices to be remotely con trolled All SLK models have two serial ports labeled Serial 1 and Serial 2 4 Serial 1 is a DB9 female connector configured as Data Communications Equipment DCE 4 Serial 2 SLK1 and SLK8 is an 8 pin mini DIN female connector configured as DCE To use this serial port attach the supplied 8 pin to DB9 adapter On the SLK16 it is a DB9 just like serial 1 4 Serial 3 SLK16 has a third serial port labeled Serial Port 3 Modem lt is a DB9 male connector configured as Data Terminal Equipment DTE This serial port supports the Point to Point Protocol PPP Connecting an external modem to this port allows a remote dial up client to access the SLK S
104. n the reat reset click on this button to nezat the PEVE User Accounts See lii paga to change uier namei aed pasiwordi Local Console Security There are ramber of controls prowded for the local console af wel The miter pasaword may aw be uied ko change any sertis of the pritam from rhe local congoli Yeu mi nidtrich regular uiers ai follows Local console Mo passwords Local user ichide Share acces eptr Home Bak Lagaut Copyright Lara Ine 2004 All sgh Raggrwad SecureLinx SLK Remote KVM User Guide Default Relaxed Security Internal LAN with Snoop ers For use on the Public Internet Using the Web Control Interface to Configure the SLK Security Profiles This area shows security settings for three pre defined profiles You use the buttons in the Security Policy area to select the profile you want to use Security Policy The Security Policy area allows an Administrator to select from the three pre defined levels of security shown in the Security Policy area The Administrator can customize these profiles to suit the security needs of the network Click the Reset Web Server button only after all fine tuning is done This is the factory default It requires passwords where defined but allows those passwords to be transmitted in the clear over the network This means network sniffers can see the passwords needed to access the SLK unit This is the only mode that leaves t
105. ne channel providing individual ports for a monitor keyboard and mouse The SLK8 and SLK16 have 8 and 16 channels respectively with monitor keyboard and mouse ports for each channel For these models start your connections at CH 1 then CH 2 and so on Note SLK1 and SLK8 only support 2 button mice The SLK16 is compatible with 2 button wheel mice 4 Connect the SLK KVM to the network using the 10 100Base T Ethernet port RJ45 labeled Network To remotely control serial devices configure the serial port s to suit your needs All SLK models provide two serial ports for power control Telnet and logging functions The SLK16 has a third serial port that can connect to an external modem for out of band access Note The second serial port on the SLK1 and SLKS8 is an 8 pin mini DIN connector that requires the supplied 8 pin to DB9 adapter 6 Connect the supplied power cord to the SLK s AC receptacle and to a power Source SecureLinx SLK Remote KVM Ouick Start Figure 1 1 SLK1 Back Panel AC Power Receptacle RJ45 Network Connector Serial Port 1 Serial Port 2 Channel Port Connectors for Target Server Local Keyboard Monitor Mouse Connectors Figure 1 2 SLK8 Back Panel Serial Port 1 Serial Port 2 AC Power Local 8 NA st Vil n for Target Servers Receptacle Keyboard Monitor Mouse Connectors RJ45 Network Connector SecureLinx SLK Remote KVM User Guide Ouick Start Figure 1 3 SLK1
106. ne in Figure 4 17 appears Click the appropriate user account type and click Apply When the User Accounts page returns the updated value displays The types of user accounts are 4 0 Disabled user account is disabled 4 1 Normal view and control access to target server s 4 2 Administrator view and control access to target server s and all configuration parameters SecureLinx SLK Remote KVM User Guide Using the Web Control Interface to Configure the SLK Figure 4 17 Page for Changing User Channel Privileges o m Operation Changing User6 Channel Privilege 0 Disabled Apply Jser Activity Ew amp nl LAN Flash File Systen a User amp Channel Privilege amp currently set to Disabled Debug amp This value is chosen fram this list Disabled View Control Control F j a a Configuration The default value is Disabled H amp twor PPP bal n deleuh Liger Tere a 8 gn Change Password Security M nibt nna iantum H Ore wis page Song Ports Home Back Lo Local User vNC Copyright Linton Ine 2004 All Rights Reserved amp Time Information Full anu Tree Br wse Pe Dres EET UN YET GIO Capture Settings mpg hit 6 Tochange the user s channel privileges click the link under Channel Privilege A page similar to the one in Figure 4 17 opens Select the appropriate privilege and click Apply When the User Accounts page returns the updated value displays The type
107. ngs agreements representations or warranties expressed or implied including warranties of merchantability or fitness for a particular purpose other than those specifically set out above or by any existing contract between the parties Any such contract states the entire obligation of Lantronix The contents of this document shall not become part of or modify any prior or existing agreement commitment or relationship For details on the Lantronix warranty replacement policy go to our web site at http www lantronix com support warranty html SecureLinx SLK Remote KVM User Guide SecureLinx SLK Remote KVM User Guide Index A Accessing servers with a VNG viewer 6 1 Adjusting mouse 3 11 Agency approvals A 6 statements A 6 B Benefits 2 3 Browse menu tree 4 46 C Capture settings 4 49 Components unpacking 3 1 Configuration activities On Screen Display interface 5 1 VNC viewer 6 1 Web control interface 4 19 Configurations 2 4 connecting to different switches 2 5 connecting to the same network and switch as the server 2 4 using multiple servers 2 5 Connecting devices 3 13 KVM switches 3 16 local console 3 13 monitors keyboards and mice 3 13 serial devices 3 16 to a power source 3 16 to the network 3 16 Controlling hosts 4 9 Copyright information Web control interface 4 50 D Date settings 4 41 Debug 4 18 Devices connecting to the SLK 3 13 SecureLinx SLK Remote KVM User Guide Index 1 E Encrypti
108. nitoring Settings from the Setup Menus screen see Figure 5 3 The first of three available menus displays Figure 5 6 Figure 5 6 Monitoring Settings Screen 1 of 3 Specify an EP Monitoring setting address if you need to get alerts Alert email addresses SMTP relay amp destination IP address Message format Send email for alerts Power cycle host if alert happens Alert if no video Alert if no NumLock toggle Alert if text blue screen Note All alert conditions are disabled by default 1 Alert email addresses Enter the email address of the administrator who should be notified 2 SMTP relay Enter the IP address of the SMTP server to use to send mail This server should be the mail server for the domain or a server willing to relay to the specified email address To disable set the address to 0 0 0 0 default 3 Message format The email message format can be configured for either normal default or short messages 4 Send email for alerts Enabled by default but this setting will not take effect until an SMTP server address is configured and enabled 5 Power cycle the host The SLK can be configured to use a third party power control unit to automatically reset a server after a reported failure Note This choice carries risk because the failure tests may sometimes report a fault erroneously SecureLinx SLK Remote KVM User Guide Using the OSD Interface to Configure the SLK 6 Alert if no video
109. nix Web site you can upload it into the SLK Uploading firmware is a straightforward operation However if you upload the wrong version recovery can be time consuming To upgrade the SLK Flash files 1 Start the web control interface and go to the SLK home page 2 Inthe menu pane on the left under Operation click Flash File System 3 In the Flash File System page under Upload File to Flash click Browse Figure 8 2 Controls for Locating and Uploading Firmware File to upload Start Upload 4 Click the correct frm file you downloaded from the Lantronix Web site then click the Start Upload button to upload the firmware to the SLK Flash memory 8 2 SecureLinx SLK Remote KVM User Guide Uploading Flash Files and Certificates 5 After the firmware has been uploaded a message tells you that upload was successful Click the Reboot now link in the bottom right corner of the Flash File System page Reboot disconnects you and logs you out of your current session 6 Login again to the web control interface 7 From the home page under Information click Version to confirm that the new firmware has been installed successfully Note Some versions of Internet Explorer cannot upload the firmware image or any other file if any part of the file path contains a space If this occurs the message file not found appears when you try to upload the firmware One solution is to use Netscape which accepts space Another solution is to
110. nnectors labeled CH 1 through CH 8 for managing up to eight target servers Each connector is labeled and color coded M green PS 2 mouse connector 6 pin mini DIN female K purple PS 2 keyboard connector 6 pin mini DIN female Video black VGA monitor connector HDDB15 male One group of Local connectors for connecting a local console Each connector is labeled and color coded M green PS 2 mouse connector 6 pin mini DIN female K purple PS 2 keyboard connector 6 pin mini DIN female Monitor blue VGA monitor connector HDDB15 female Serial port 2 8 pin mini DIN DCE Red and green indicator lights that alternate during normal operation Link Activity LED ON good link connection N OFF no connection Blinking network activity RJ45 network connector SLK power connector 3 6 SecureLinx SLK Remote KVM Installing the SLK SLK16 Front and Back Panels Figure 3 5 shows the front panel of the SLK16 and Table 3 6 describes the front panel components Figure 3 5 SLK16 Front Panel Table 3 6 SLK16 Front Panel Description Link Activity LED ON good connection OFF no connection Blinking network activity Sixteen remote channel LEDs show which remote channels are active Up to six LEDs six users can be active at one time Sixteen local LEDs show which local channel is selected for local monitoring To select a channel a local user can use the OSD or the press the front panel push buttons Fro
111. nnel locking policy JView SLK16 only The default setting Manual initiates channel access without locking Automatic locks down the channel being accessed during initiation of the remote session SecureLinx SLK Remote KVM User Guide Using the OSD Interface to Configure the SLK User Administration If you have the authority to access this screen you can configure new users and assign their passwords and system privileges The total number of user accounts you can specify depends on the SLK model you have 4 SLK1 and SLK8 You can specify 10 user accounts 4 SLK16 You can specify 32 user accounts Figure 5 12 User Administration Four OSO acma let Y Cn sal aerie Iw A2 users 1 User Highlight the user number for the person whose name and password you want to configure This opens that user account for editing User Name Fields Figure 5 13 User Name Fields User names can have up to 18 alphanum characters Account types can also be View and Control 1 User 1 Name Enter a user name or a user ID for the first user The name can contain up to 19 contiguous alphanumeric characters Including non alphanumeric characters or spaces results in an unusable account 2 Password Enter the password for the account Confirm the password when prompted 3 Account type Accounts can be disabled or enabled 4 Channel Privileges Select authorized actions for the channel For more information see step 6 on 4 27
112. nt panel push buttons lets you connect to one of 16 local channels Press the left button to move down and the right button to move up 10 100 Speed LED Green 100 Base T connection Orange 10 Base T connection SecureLinx SLK Remote KVM User Guide 3 7 Installing the SLK Figure 3 6 shows the back panel of the SLK16 and Table 3 7 describes the back panel components Figure 3 6 SLK16 Back Panel a es i DE OR m AX 70 L uc Table 3 7 SLK16 Back Panel Description Serial port 2 DB9 female DCE Serial port 1 DB9 female DCE Recessed reset button Use a paper clip or equivalent to reset the SLK Does not affect attached servers 10 100 Speed LED Green 100 Base T connection Orange 10 Base T connection RJ45 network connector Link Activity LED ON good link connection OFF no link Blinking network activity 7 Sixteen groups of Server connectors labeled CH 1 through CH 16 for managing up to 16 target servers Each connector is labeled and color coded M green PS 2 mouse connector 6 pin mini DIN K purple PS 2 keyboard connector 6 pin mini DIN female Video black VGA monitor connector HDDB15 male 3 8 SecureLinx SLK Remote KVM Installing the SLK 8 One group of Local connectors for connecting a local console Each connector is labeled and color coded M green PS 2 mouse connector 6 pin mini DIN female K purple PS 2
113. o the SLK Write down this number You will need to use it in step 7 5 If you want the SLK to communicate outside the Local Area Network LAN you must set the default gateway 6 Select Commit IP config changes and press Enter to commit your changes 7 Use a PC connected to the network not the Local Console to connect to the SLK see Figure 3 11 Start your web browser and enter the SLK s IP address in the address bar A screen prompts you for a user name and password Figure 3 11 Connecting a Notebook PC to the SLK p voce ku GI K V Git K M cls KM aii K M ais K V ea K N Gi lt ECTS e e T VIDEO VIDEO VIDEO vozo vioo vozo VIDEO VIDEO ode Ug UJ GJ euge o e Puto s Remote TCP IP 8 Type the default user name root in lower case characters and the default password PASS in upper case characters then click OK The SLK home page opens see Figure 3 12 3 18 SecureLinx SLK Remote KVM LM Operation Eth Mees ts dew FEXSI Enwar Cpnitrr IE ar Tert grat ed Peg LEE Flash Fip zT iy L nfiguratian Infarnmnatinn call KA r uli mi EE Browse Manu Tras 10 Figure 3 12 SLK Home Page SLK16 web control interface Channel Celick to view LL Supporiki EL HER LI 3 wWinz 3Sene H Dame pe ir Hinaing Bi nnm i Ar 45e ii ja Ytepc PL solar Ultras 10 Honana LL Netware id grass 14 Nanana SE Maru Configuration Lonfigurg Eure Configure CENONE Configure Mu i i Gn g
114. ompts display Type the default user name root in lower case characters and type the default password PASS in upper case characters then click OK The SLK home page opens Under Channel click to view click the first channel the channel in the top row Verify that you can view the video If you see NO INCOMING VIDEO see Video Troubleshooting on page 7 8 Move the mouse and verify that the on screen pointer moves as you move the mouse If it does not see Mouse Troubleshooting on page 7 5 Click the Back button in your browser to return to the SLK home page Click the channel on the next row and repeat steps 4 through 6 Repeat this step for all the remaining channels that are being used SecureLinx SLK Remote KVM User Guide 1 5 Quick Start Where to Go from Here 1 6 Following the initial configuration and verification set up users and security parameters There are two ways to configure your SLK 4 Using its embedded web control interface Using the local console s On Screen Display OSD interface The web control interface provides a graphical interface that lets you configure your SLK and control the target servers and other connected devices using a standard web browser For more information see Chapter 4 Using the Web Control Interface to Configure the SLK The OSD configuration method provides a text based interface with minimal prompting and guidance For more information see Using the OSD
115. omputing VNC This OSD screen allows configuration of the VNC server port number bandwidth goal and display resolution It also displays the current OSD VNC hotkey setting this value must be changed through the web control interface 4 VNC server port number Specify a server port number or leave the default Bandwidth goal network bandwidth and resolution can be set or optimized for those who use VNC frequently Others may choose to keep the defaults Channel Configuration This screen allows administrators to alter generic names for example Channel 1 to custom names that more accurately identify the attached server Options include 4 Channel Name 4 Emergency Contact Name 4 Emergency Contact Number 4 Operating System Mouse Acceleration Type choose None Microsoft Win Sun Solaris Note Operating systems use different mouse acceleration algorithms Proper identification of the attached operating system allows the SLK to adjust mouse synchronization accordingly Power Outlet Administration This screen allows administrators to alter generic names for example Outlet 1 on an attached power control unit to custom names that more accurately identify the attached server Options include 4 Synchronize Outlet Names to Channel Names Debug Factory Only This screen provides OSD map and maintenance options including a warm reset fea ture Do not change settings in this submenu unless authorized by Lantronix Tec
116. on 8 3 Event log 4 16 F Features 2 3 Firmware upload instructions 8 1 Flash file system uploading certificate 5 13 8 4 uploading firmware 8 2 uploading key 5 13 8 4 Web control interface 4 17 Full menu tree 4 45 G General troubleshooting 7 2 H Hardware description 3 3 SLK1 3 3 SLK16 3 7 SLK8 3 4 Hardware specifications A 1 Hosts controlling 4 9 viewing 4 12 Information activities Web control interface 4 44 Installation connecting a local console 3 13 connecting devices 3 13 connecting KVM switches 3 16 connecting monitors keyboards and mice 3 13 connecting serial devices 3 16 connecting to a power source 3 16 connecting to the network 3 16 overview 3 10 preparing target servers 3 10 SecureLinx SLK Remote KVM User Guide Index 2 rack mounting 3 10 verifying target servers 3 18 Items supplied by user 3 2 K Keyboard troubleshooting 7 4 KVM switches connecting to SLK 3 16 L Local console connecting to SLK 3 13 On Screen Display interface 5 1 security 4 33 verifying target servers 3 18 VNC Configuration screen 6 2 Local user control On Screen Display interface 5 18 Web control interface 4 39 Logging into the On Screen Display interface 5 2 Master account password 4 23 Models 2 2 Monitoring your configuration 4 35 Mouse adjustments 3 11 Mouse troubleshooting 7 5 Multiple server configurations 2 5 N Navigating through the On Screen Display interface 5 3 Network configuration Web con
117. on the PS 2 ports To enable select Yes To disable select No 11 Alert if my power is reset If the SLK is reset or powered off for any reason this alert is activated when power is restored This alert might be used in combination with other controls To enable select Yes To disable select No 12 Alert if my Ethernet link down If the Ethernet signal to the SLK is lost this condition is activated Since the SLK is off the network in this situation it is only able to send the alert once connectivity has been restored However the event is logged for future troubleshooting To enable select Yes To disable select No 13 ICMP Ping this address This address should be an IP address that will be pinged continuously This error condition is triggered if more than half the SecureLinx SLK Remote KVM User Guide 5 9 Using the OSD Interface to Configure the SLK 9 10 14 15 16 packets are lost during a short interval This IP address does not need to be that of the controlled server but might be a border router or other always on network component To enable enter an IP address to ping To disable type 0 0 0 0 default HTTP Ping this address The number designated for HTTP pings of addresses ports should be an IP address of a web HTTP server The server will be asked to get the root page If nothing is returned zero length or the connection fails this error condition is considered active To disable type 0 0 0 0 H
118. ormation see Rack Mounting the SLK on page 3 10 3 For optimum operation during remote sessions prepare the target servers as described under Preparing the Target Servers on page 3 10 4 To use your SLK with other KVM switches see Connecting KVM Switches on page 3 16 SecureLinx SLK Remote KVM User Guide 1 1 Quick Start Makind the Physical Connections 1 2 The following procedure describes how to perform SLK connections Refer to Figure 1 1 on page 1 3 Figure 1 2 on page 1 3 and Figure 1 3 on page 1 4 for visual reference 1 Disconnect the monitor keyboard and mouse from the servers or KVM switch that your SLK is to control Connect the local video keyboard and mouse to allow local console access to the SLK and the servers or KVM switch attached to it 4 Connect the monitor plug to the blue 15 pin HDDB15 female port labeled Monitor 4 Connect the keyboard plug to the round PS 2 mini DIN female port labeled K 4 Connect the mouse plug to the round PS 2 mini DIN female port labeled M Connect the server monitor keyboard and mouse cables removed in step 1 from the appropriate ports on the server to the appropriate channel ports on the SLK back panel 4 Connect the monitor plug to the black 15 pin HDDB15 male port labeled Video 4 Connect the keyboard plug to the round PS 2 mini DIN female port labeled K 4 Connect the mouse plug to the round PS 2 mini DIN female port labeled M The SLK1 has o
119. ous DELE 5 13 Initial Security Screen EE SS SS EES SS SE Ee ES Se ee ee ee eens 5 13 Soeke ed eie is AA AE N EE EE EE OE OE EN 5 13 User Administration i22 SE KG R AE ER SEE ES ORE RES RR RU E RD EEURE SU Pedes 5 15 User TAE Fields ne EE EE AR OE EE OE EE EE PERO RPFPPPEE SI 5 15 Serial Port Configuration 0 0 0 0 0c eee rna 5 16 Local Yser Conil cn aa EN EE ae awe cde Meow Beeb oe N 5 18 Virtual Network Computing 0 0 00 I nn 5 20 Channel Configuration 0 00 ce hrs 5 20 Power Outlet Administration ses EE Es ee eee RII 5 20 Debug Factory Only n n nnana ES EE SS ee ee se Ee se ee nee eens 5 20 SecureLinx SLK Remote KVM 6 Using a VNC Viewer to Access the SLK QUU EE EE EO ER EE RE OR RO EE NA 6 1 Using a VNC Viewer to Access Target Servers SS SS cece ee es ee ee 6 1 7 Troubleshooting General Troubleshooting ESE SE ES EE eee rn 7 2 Keyboard Troubleshooting SEE SEE SE ES ee eee eee ee ee 7 4 Mouse Troubleshooting SE ee eee ee eee eens 7 5 Video Troubleshooting ESE SE eee rr 7 8 8 Uploading Flash Files and Certificates Uploading Firmware 0 ccc eee eee ran 8 1 Checking the Current SLK Firmware Version 0 0 0 00 cece eee eee eee eens 8 1 Downloading Firmware from the Lantronix Web Site 0 SEE ES EE ES eee 8 2 Uploading Firmware to Flash EE SS eee eee eee eens 8 2 Using Security and Encryption 0 0 eee eee eens 8 3 Using S
120. ove 1 2 Disconnect and reconnect connections Select Reset local keyboard mouse from Local user control in the OSD see Local User Control on page 5 18 Reset target server to re initialize the PS 2 ports Not all computers respond well to hot swapping mouse connections and can dis rupt the port in the process Verify the mouse type and driver on the target server Try using another mouse to see if you achieve better results The local attached server mouse does not respond or the mouse mapping is wrong Remotely reset the mouse through the web con trol interface or the VNC menu The remote console mouse moves but the local attached server mouse does not Be sure the web control interface window is the active window When you move the mouse the REMOTE focus on the top left corner of the web control interface should be highlighted in red The remote and local mice move in a non linear relative motion Perform the following steps 1 Verify that the refresh rate or the mouse setup are configured properly See Check the resolution and refresh rate in use Reduce vertical refresh rate to no higher than 75 Hz and resolution to no higher than 1280 x 1024 On the target server turn off or set to normal all operating system specific adjustments to mouse speed and acceleration See Figure 3 on page 3 12 Verify that the mouse driver on the target server is up to
121. phanumeric name up to 20 characters long with no special characters MAC address Displays the hardware address of the Ethernet interface on this SLK It is assigned by the factory to uniquely identify this SLK and cannot be changed Ethernet s current IP Displays the current IP address of the SLK PPP options SLK16 users can set PPP options by pressing Enter to specify a dialup URL You must have serial port 3 set to Modem mode and have a modem connected to the serial port If you set port 3 to Modem without connecting a modem system performance will suffer because the SLK16 will keep looking for a modem attached to serial port 3 SecureLinx SLK Remote KVM User Guide Using the OSD Interface to Configure the SLK PPP Options SLC16 only Select the lines you need to change in PPP Options and press Enter to change as required Figure 5 5 PPP Options mm PPP Options b Restart PPP Server Local P address 172 18 18 18 Remote IP address 172 18 18 18 Van Jacobon Header Compression Enabl Protocol Field Compression Enabled Address Field Compression Enabled Authentication CHAP Peer s Name Secret Modem Init String ACCM mas Enter Sail 9 Restart PPP server Reset the server function in the SLK 10 Local IP address Address of the SLK for dial up 11 Remote IP address Address of the client remote PC 12 Van Jacobson Header Compression Enable if your traffic is mostly small packets that can benefit from r
122. ptor end indicates end of item description down indicates depress and hold key commands listed hereafter up indicates release key commands listed hereafter type indicates depress and release key commands hereafter Requirements Each key command has to be separated from the next by a space The hex equivalent of the key command can be used in its place The hex equivalent has to be in the format 0x0041 See Potential Send Keys on page 9 3 Upload the file as you would a firmware upgrade but you do not need to reset the device When loading the new configuration file make sure all browsers are closed and a new session is started The following script is an example of creating new keys in a jvc file keylist newitem Ctrl Alt Del down CONTROL ALT DELETE up DELETE ALT CONTROL end newitem Ctrl Esc down CONTROL ESCAPE up ESCAPE CONTROL end newitem Alt Esc down ALT ESCAPE up ESCAPE ALT SecureLinx SLK Remote KVM Defining Custom Send Keys end newitem L RShift Alt Esc down LShift RShift ALT ESCAPE up ESCAPE ALT Shift Khit end newitem TAB type TAB end newitem Shift TAB down SHIFT TAB up TAB SHIFT end newitem Print Screen type PRINTSCREEN end newitem Print Screen Print Screen type PRINTSCREEN PRINTSCREEN end newitem Scroll Lock type SCROLL LOCK end newitem 2xScroll Lock type SCROLL LOCK SCRO
123. r 4 SLK8 lets local and remote users control up to 8 servers 4 SLK16 lets local and remote users control up to 16 servers SLK1 The SLK1 provides one local user and multiple remote users with shared access to one server All users have simultaneous access to the single server Because this access is shared only one user should control the server at a time The SLK1 has two serial ports SLK8 The SLK8 provides one local user and multiple remote users with access to up to eight servers The SLK8 supports independent operation between the local user and remote users This allows the local user to perform tasks independently of remote users For example the local user might access the server on channel 1 while remote users access the server on channel 2 at the same time By contrast all remote users are dependent on each other If a remote user changes the view from the server on channel 2 to the server on channel 3 for example all other remote users view the channel 3 server The SLK8 has two serial ports SLK16 The SLK16 provides one local user and multiple remote users with access to up to 16 servers The SLK16 supports up to 6 independent remote sessions This allows the local user and up to six remote users to perform simultaneous tasks independently of each other They can all access the same server or servers on different channels The SLK16 also allows a remote user to lock down his server channel for his use on
124. r 3 programmable serial ports depending on the model For convenience the SLKs support user configurable hot keys for providing instant access to the On Screen Display OSD Advanced Security for Total Control Over System Access SecureLinx SLK Remote KVMs offer a compete solution They require no additional software or hardware and are completely non intrusive with minimal impact on servers All keyboard and mouse data is fully encrypted with 128 bit Secure Sockets Layer SSL encryption In addition SecureLinx SLK Remote KVMs support multi layer SecureLinx SLK Remote KVM User Guide 2 3 Introduction users passwords and upgradeable public key certificates VPN and SSH environments can be used to provide external encryption to support existing security policies In addi tion the SLK provides Turtle Mode and Stealth Mode These automated security features serve to hide the SLK on a network and provide the ability to shut down the SLK if it is attacked by hackers Superior Performance SecureLinx SLK Remote KVMs deliver unparalleled performance through state of the art compression algorithms low bandwidth consumption and high performance mouse tracking and synchronization They also monitor servers and notify users if a connected server encounters problems Easy Setup SecureLinx SLK Remote KVMs offer true plug and play simplicity They are compatible with most KVM switches and operating systems Configuration is
125. re description 3 4 SNMP On Screen Display interface 5 11 Web control interface 4 43 Software specifications A 5 Specifications hardware A 1 software A 5 Starting a Web control interface session 4 2 Syslog On Screen Display interface 5 12 Web control interface 4 41 T Target servers mouse adjustments 3 1 1 optimizing the system 3 10 optimizing video 3 1 1 preparing 3 10 verifying 3 18 Time settings 4 41 Troubleshooting general 7 2 keyboard 7 4 mouse 5 video 7 8 SecureLinx SLK Remote KVM User Guide Index 5 U Unpacking components 3 1 Uploading firmware 8 1 User accounts 4 23 User activity functions 4 14 User administration On Screen Display interface 5 15 User supplied items 3 2 V Verifying target servers 3 18 Version 4 48 Video troubleshooting 7 8 Video optimizing 3 11 View connections 4 47 Virtual Network Computing On Screen Display 5 20 VNC Web control interface 4 39 VNC viewer accessing target servers 6 1 overview 6 1 VNC OSD Hotkeys 9 1 W Web control interface browse menu tree 4 46 capture settings 4 49 components 4 4 configuration activities 4 19 configuring serial ports 4 37 controlling hosts 4 9 copyright information 4 50 date and time 4 41 Debug 4 18 event log 4 16 flash file system 4 17 full menu tree 4 45 information activities 4 44 local user control 4 39 master account password 4 23 monitoring your configuration 4 35 network configuration 4 19 operation activities 4 8 Se
126. relaxed Internal LAN with For uso on the Configuration Security settings security snoopers public Internat Ha bert Turia moda Dizablad Dizabhed Sensitive 5 attacks Turtle reset timeout 24 hours 24 hours 24 hours Stealth mode Disabled Disabled Enabled Regure encryption HTTPS Optional Peguirad Poeatsrad HTTP port number Af 8638 HTTPS port number 443 443 4444 bala l gout mo minutes 3t 10 5 Tarot s rrr port mimbari 23 Jaya viewer port numbar cler 19900 19900 19900 Informatlan daad wine port fumar SSL 19901 TUI 19901 a Security Policy You may choose one Af the following three buttons to configure the unit for a common situation a5 indicated in the table Gece this has been done you may further fine tune the settings balaw NOTE Whan you press any of the buttons below some of the changes wil not take effect mreneciately You should celect eset web server below once all the values ane to your lilang This is the factory default and providas the best parfarmance lovel It raeures passwords whore defined but alies those passwords t be transmitted in the clear ower the network This means network spiffers Can dee thes paswasanda netted lo secari The SLED Tha m the only moda thal leaves bha relrist pamer enabled You rag reed bo ude thi mode if our boser doet at support Melon This preset provides security but uses 3tandard ports for transmissions and is the recommended sattrg for mast oles ra
127. res a common address component On TCP IP networks subnets are defined as all devices whose IP addresses have the same prefix For example all devices with IP addresses that start with 216 254 154 are part of the same sub net Dividing a network into subnets is useful for security and per formance IP networks are divided using a subnet mask Turtle mode An operating mode that disables the SLK when attacked Virtual Network Computing VNC VNC is remote control software that lets you view and interact with one computer using a simple program on another computer any where on the Internet VNC is freely and publicly available Web control interface A graphical interface for configuring SLK units The web control interface is browser based and lets you perform configuration activ ities by pointing and clicking your mouse SecureLinx SLK Remote KVM User Guide Warranty Lantronix warrants each Lantronix product to be free from defects in material and workmanship for a period of TWO YEARS During this period if a customer is unable to resolve a product problem with Lantronix Technical Support a Return Material Authorization RMA will be issued Following receipt of a RMA number the customer shall return the product to Lantronix freight prepaid Upon verification of warranty Lantronix will at its option repair or replace the product and return it to the customer freight prepaid If the product is not under
128. ri Shar nanam d ad fius EE EE fou cam Choos kase Stach mark EE you sa In ma bad on Har aay em He Log Mee pethmg iur deiade y aangas AN urnam BS RE TE man De tnb PAA Ny irm fine Parm ea ii NEE od Can Lr aga Dini ey EET Fg taia latte er arie paa Cou ee Aa an WEL L Harm B kk ala Eat Labs ING NM ad kpa pap 4 42 SecureLinx SLK Remote KVM User Guide Using the Web Control Interface to Configure the SLK Configuring SNMP The Simple Network Management Protocol SNMP is the most widely used way to gather information about the status of individual nodes on the network and make changes in the operational parameters of the nodes The SNMP link lets you control the SNMP settings for the SLK Note If you are not familiar with using SNMP do not change the settings on this page Figure 4 27 SNMP Configuration Page mama SNMP Configuration This page allows you to configura base SNMP parameters that control the SIME agant running in SLEG System Variables a Zug 1 Location Seryer rapm 1 a Syitem Corgi admn Syaitan Farms E Vis Gommunity Names a Bead Communiky Namg Trete nte Loammuniy Hami 77 Trap Send Enable a Enable SAMP horifiratigng Na n Engle n Aaurtentipg uir Irapi nS Trap Destination gt argot IF irap dordgasz 19 U 0 2 Target IP Trap Port 162 Information Full Menu Tre R a an SHMP Authanticabon Trap o sent to ndicate someone tried to query the S
129. rmwara EE 1 04 10027 1535 vidi FPGA Hardware 2 1 Cross FPGA Hardware 1 3 KM Board FPGA Hardware 1 8 Baat EPROM 0 1 2 D40227 1754 Serial MimbherskA Address 00 80 a3 BB 27 43 Configuration Pen ve cir ade Home Back Logout Cagynght Lantrone Inc 2004 All Fights Reserved Li orn aria 4 48 SecureLinx SLK Remote KVM User Guide Using the Web Control Interface to Configure the SLK Viewing Capture Settings The Capture Settings link lets you capture text of log entries and system settings to aid in troubleshooting Figure 4 32 Capture Settings Page LANTSONIX SLKTG EA lon ol Moats Capture Settings helare contacting your customer support argamratiim click the lobong links In create tert files that capture the settings of your SL amp 16 unit Et will help our troubleshooting personnel assess the problem that you are having Test cag of system log Use the Fdo command Save 45 from your browser t collect the information in tout Ra You may Save the hie as C XSLKT6 log txt L T si fia OD DI ayslam x Use the File command Save s from your browser ta collect the evfarmation m a text You may save the file at CASLE IG settings tet Wa encourage you to maview the text files prior to sending tham to your customer support organization You may with to edit the figs if you feel any information should maman confidential Home Back Lost Copynght O Lantrern Inc 2004
130. rom Custom Keys on the Send menu Custom Key Creation To customize send keys values on an SLK you need to create and upload a file with an extension of jvcf You can create the file using a simple text editor such as Windows Notepad There is not an existing jvc file that can be edited The file name is not important but it must be saved with the jvcf file extension Please see Examples on page 9 2 for appropriate syntax Examples of file names are Custom ver sendkeys jvcf The flash system only allows one jvcf file so this file must include all of the desired custom key sequences Once you create the custom key sequence file you upload it using the Flash File Sys tem page in the web interface See Flash File System on page 4 17 Browsers will not recognize the new keyboard macros until the browser has been closed and re opened this will re load the new applet If the custom keys do not dis play in the Custom Keys option of the Send menu after the browser has been re opened the new jvcf file may have a syntax or typographical error Delete the file from the Flash File System page review the jvcf file and then reload the file SecureLinx SLK Remote KVM User Guide 9 1 Defining Custom Send Keys Custom Key Guidelines Examples 9 2 Definitions keylist indicates beginning of document newitem Itemname indicates beginning of item description with Itemname being the descri
131. rs assign permis sions and allocate access see Figure 4 13 User accounts must be defined before remote web sessions are available Figure 4 13 User Accounts Page LANTRONIX SLKB E Nu m pep ze User Accounts peratian Control Finsts 2 View Hosts Master Account Password Laer ec tivity The master or root password can be changed here The user name for the master account cannot be changed The system Event Lag will accept either root or administrator as the name of this account Flack kilfs Ty item Configuration Apply Mat Sal k taar AE Account Profiles Are Orin Serial Parte Here you may dafina wher namat and patewords for up t 10 regular ueerg You must anabla tha account in order bo permit Local ear logins Channel Names Date i Tene Follow the links in the table ta change the values User EN Channel Server Access information V mama raon epoount Privllega 1 2 3 4 5 6 7 Commande estie 1 dmonton sq ona comt ER RF RER E RF sub C Nona C al Castire kahina btutoi o Hormel contes FOR FOR ORO ROR OR submit Co None C Al eke 3 dier lama Cam EEFEFEFFEEFEFE sui C None r Al afisher nt d LUE Lonrges RoR FR RR RP Submit 7 Nong C al The User Accounts page lets you 4 Change the master account password Define user accounts normal or administrator 4 Set user names passwords and flags Select the servers that users can access and not access available on SLK 8 and SLK16 C
132. rt il turtia mode active Occurs i turtle moda see zecunty paga is activated hy too many had login attempts over a cerlan perd No IGMP Ping this address The should be an IP address or uie 0 0 0 0 to disable that will be pinged continuously tf mori h n Fl of dee packets ara lost dring daa area Chon tha eror condition m triggered The IP address dood no feed have t bo ho controlled COLE but maghit bo border router or old mpar Lan Dimpal af your network disabindi HTTP Poll this address This should be an IF address or use 0 0 0 0 to diable of a web HTTP server The server will be asked ko GET the root page Tf nothing is retuned nero length or the connection fails then this error condibon a condensed active The URL that fetched rs effectively hito drsabled 00 HTTP IP Address sale HTTP Part Number W Home Boek Logeu Copyright Lintreees Ine 2004 AN Rights Pesan 4 36 SecureLinx SLK Remote KVM User Guide Using the Web Control Interface to Configure the SLK Configuring Serial Ports The Serial Ports link lets you configure the SLK serial ports Serial ports 1 and 2 provide similar functionality Serial port 3 on the SLK16 supports modem PPP con nections see Configuring PPP Settings on page 4 21 Figure 4 23 Serial Port Configuration Page LANTRONIX SLK16 om iz EFF Serial Port Configuration Background r The SLEE has three serial porte Port 1 and z can be weed for
133. rt s keyboard and mouse emulation all keyboard and mouse signaling is lost and the attached server sees this as a disconnect It is preferable for the attached server to be shut down during this process Otherwise a server reset may be required The Save Load Configuration File link allows you to save and load configurations into a file in Flash The file can be downloaded uploaded and edited for configuring multiple units with same or similar settings Debug SLC16 only The Debug link on the SLC16 only lets you perform maintenance and calibration activities Do not perform modifications on this page unless instructed to do so by Lantronix Technical Support Figure 4 10 Debug Menu Page LANTRONIX Mety ri FPP iizer Ace Change Pass word Emu Monitoring Serial Ports Local Us r VN Date w T Syslog SNMP SLK16 Debug Menu his page allows you t make keyboard and video adjustmants save toad system Configuration and view wl var mfermoaoltsnn on the SEK18 Maintenance Canliguration Defaults suns Version Information Firmware Versson a Hardw ar z amp c LI mE Calibration Information Pull Menu Tree s Keyboard Calibration Browse Manu Tree Home Bak Luugoul Conyregtl 4 18 Copyright Lanio nix Inc 2004 All Paghts Reserved SecureLinx SLK Remote KVM User Guide Using the Web Control Interface to Configure the SLK Performing Configuration Activities
134. s Point to Point Protocol PPP A data link protocol that provides dialup access over serial lines by encapsulating protocols in specialized packets These packets can be used to replace a failed network connection and allow remote users to log onto the network as if they were in house On Screen Display OSD An alphanumeric character based interface for configuring SLK units The OSD provides minimal prompting and guidance RJ45 Short for Registered Jack 45 an 8 wire connector used commonly to connect computers onto Local Area Networks LANs RJ45 con nectors are wider and have more pins than the ubiquitous RJ11 connectors used for connecting telephone equipment Secure Sockets Layer SSL A protocol for transmitting private documents over the Internet SSL works by using a private key to encrypt data that has been transferred over the SSL connection VNC OSD Hotkeys A customized set of preprogrammed escape sequences SNMP Short for Simple Network Management Protocol a set of protocols for managing complex networks SNMP works by sending mes sages called protocol data units PDUS to different parts of a net work SNMP compliant devices called agents store data about themselves in Management Information Bases MIBs and return this data to the SNMP requesters Stealth mode An operating mode that disables the SLK to prevent unauthorized access Subnet Part of a network that sha
135. s Painters Pointer Options wheel Hardware ee Slow k Fast Finer Control Fel alom Es Selec a pontes speed Slow J pomi ee Acceleration BL derm Threshold Enhance pointer precision Linux Set acceleration to medium set threshold to medium C Left handed Acceleration Slow Threshold Small a v Righi handed Or on the command line set acceleration and threshold by xset mouse 11 Note SLK1 and SLK8 only support 2 button mice The SLK16 is compatible with 2 button wheel mice 3 12 SecureLinx SLK Remote KVM Installing the SLK Connecting Devices to the SLK The following sections describe how to connect devices to the SLK Refer to Figure 3 8 Figure 3 9 and Figure 3 10 for visual reference Preparing the Servers Use the following procedure to prepare the target servers that the SLK is to man age 1 Optimize the servers according to the recommendations under Preparing the Target Servers on page 3 10 2 Power down all equipment that will be connected to the SLK 3 Disconnect the monitors keyboards and mice from the servers that the SLK will manage Connecting a Local Keyboard Video and Mouse Before you perform the target server connections connect the video keyboard and mouse to the local ports on the SLK back panel These connections let you perform administrative tasks They also let you control the attached servers using a single monitor keyboard and mouse on the local
136. s example includes a fire wall In this example the SLK continues to monitor the servers even if the firewall fails or the connection to the firewall goes down Figure 2 4 Multiple Server Configuration with Firewall Un WOW 53 gs Server Server Server Server Server Server Server Server ALINA KVM Switch Lantronix 5LK36 To local keyboard Note If the KVM switch requires a USB connection to the SLK you need an appropriate USB to PS 2 adapter 2 6 SecureLinx SLK Remote KVM 3 Installing the SLK This chapter describes how to install SecureLinx SLK Remote KVMs Topics in this chapter include Topic Page Number Unpacking Your Components Items Supplied by the User Installing the SLK Unpacking Your Components Verify and inspect the contents of the SLK package using the enclosed packing slip or Table 3 1 If any item is missing or damaged contact your place of purchase immedi ately SecureLinx SLK Remote KVM User Guide 3 1 Installing the SLK Table 3 1 Components Shipped with the SecureLinx SLK Remote KVMs SLK Model Package Components SLK1 SecureLinx SLK1 1 port Remote KVM U S power cord 500 041 Serial Y mini DIN8 to RJ12 DB9F cable SLKCHY001 01 Six foot 3 in 1 KVM PS 2 cable SLKCHS006 01 SecureLinx SLK Remote KVM User Guide SecureLinx SLK8 8 port Remote KVM U S power cord 500 041 Rack mount brackets
137. s of user channel privileges are 0 Disabled user s channel privileges are disabled 4 1 View user can only view channel information 4 2 Control user can view and change channel information 4 3 Control use can view and change channel information and has additional privileges such as viewing and changing power switching Changing power switching is performed using an optional Lantronix SLP Remote Power Manager Note This numbering is correct for the SLK16 but is different on the SLK1 and SLK8 7 SLK8 and SLK16 users To select the servers that the user can access check the servers under Server Access If you change your mind about granting the user access to a server uncheck the server Note None and All under Commands can be used as shortcuts for selecting the servers that a user can access 8 After making your selections click the Submit link under Commands to submit your selections for this user 9 Repeat steps 3 through 8 for each additional user account SecureLinx SLK Remote KVM User Guide 4 27 Using the Web Control Interface to Configure the SLK Changing Your Own Password The Change Password link lets users change their own passwords This password is spe cific to the user and affects only their access to the SLK 1 Click Change Password in the menu pane The Change My Password page displays Figure 4 18 Page for Changing Your Own Password LANTSONIXK a En Operation L ntr
138. stl allOPl imd b co dti ED BEE RED BEE ES DA GER emus 5 15 User Name Fields paan kaaa Et did duns A ga e pata bash YS 5 15 Serial Port Configuration Screen 1 of 2 llle 5 16 Serial Port 1 Baud Rate Settings ES SS a SS ees 5 16 Serial Port 2 Baud Rate Settings SES EES SS ES Ese ee ee 5 17 Serial Port Configuration Screen 2 0f2 eee 5 17 Serial Port 3 Baud Rate Settings AA 5 18 Local User Control Screen 1 0f2 es 5 18 Local User Control Screen 2 of 2 llli 5 19 Local Console VNC Configuration Screen 6 2 Connection Delallers vi RES REEDS EES PA GA NG SEES UON apu en 6 2 OSD VNC Menu with Corner lCON EE es 6 3 Example of a Version Number SESSE SE cee Ee es ee eee 8 2 Controls for Locating and Uploading Fimware SS aa 8 2 Controls for Locating and Uploading Firmware 00000 0 8 4 Scientific Calculator with Binary Values 00 cee eee B 2 Scientific Calculator with Hex Value 2 0 B 2 SecureLinx SLK Remote KVM List of Tables Table 2 1 Table 3 1 Table 3 2 Table 3 3 Table 3 4 Table 3 5 Table 3 6 Table 3 7 Table 4 1 Table 4 2 Table 4 3 Table 4 4 Table 4 5 Table 5 1 Table 6 2 Table B 1 SLK Feature Comparison cece eee 2 3 Components Shipped with the SecureLinx SLK Remote KVMs 3 2 SLK1 Front Panel Description ccc eee 3 3 SLK1
139. strator 4 Turtle mode Select to disable default or set sensitivity to authentication failure 4 Turtle reset timeout Type the number of hours that the SLK locks out remote access after Turtle mode has been triggered Local reset is allowed 4 Reset Turtle protection now Manual reset is allowed only at local console 4 Stealth mode Select Enabled to conceal your presence on the net Ignores pings Require encryption The default is Optional When set to Mandatory on SLK1 and SLK8 this option is Required all Web requests are rerouted to HTTPS ports The SLK provides SSL encryption For this feature to work install in the SLK a valid server certificate and key provided by a trusted source The certificate and key must be in PEM format and the name of the files should be server cert crt and server cert key lo install the certificate and key access the flash file system through the web control interface and upload the certificate and key through the browser see Using Security and Encryption on page 8 3 Perform a hard reset to have the SLK load the new certificate and key and delete any old ones in the system If you use a browser you must have the Sun Java Plug in 1 4 0 or higher installed SSL setup is not available through VNC Note Be sure an appropriate certificate key is installed and functional before changing the mode If the certificate key is not installed not loaded or wrong mandating HTTPS locks out the S
140. t the only method to reset the password is by sending the unit back for factory reset An invoice will be required and a surcharge will apply Please do not lose the password or leave the local console unlocked unless keeping it locked is critical Setting Up User Accounts Before users can access the target servers you must set up an account for them When you set up a user account you 4 Specify the user name and password the user must enter before accessing a Server 4 Enable the user account 4 Specify the channel privileges if any for a user 4 Select which target servers if any the user can access 4 24 SecureLinx SLK Remote KVM User Guide Using the Web Control Interface to Configure the SLK To define user accounts use the following procedure 1 If the User Accounts page is not displayed click User Accounts under Configuration in the menu pane 2 Each row under Account Profile belongs to a different user Find the row that corresponds to the user you want to configure If you are setting up users for the first time start with the user on the top row 3 To change the user ID click the link under User Name A page similar to the one in Figure 4 15 appears Enter a user ID for the user and click the Apply button When the User Accounts page returns the updated value displays Figure 4 15 Page for Changing a User ID LANTRONIX SLKT6 p Mr ema Changing User6 Name Operation Contra Hos
141. t information and lets the Administrator set user access privileges for each chan nel Change Password Enables users to change their own passwords Security Sets profiles and policies for logout time Turtle Stealth and 4 29 other functions Sets error conditions and responses Serial Ports Sets operating mode baud rate power and other serial port 4 37 functions VNC Lets you to control the SNMP agent running in the SLK Main Menu Tree Displays a representation of the OSD menu SLK1 and SLK8 only Full Menu Tree Displays an expanded menu of SLK functions and current SLK16 only settings 4 6 SecureLinx SLK Remote KVM User Guide Menu Browse Menu Tree SLK16 only Connection Version Capture Settings Copyright Using the Web Control Interface to Configure the SLK Table 4 1 Web Control Interface Menus Description Displays a representation of the OSD menu Displays miscellaneous installation and SSL information Displays serial numbers and versions for your installation Shows a snapshot of the system log and settings in text format Shows the Open SSL encryption copyright requirements SecureLinx SLK Remote KVM User Guide See Page 4 7 Using the Web Control Interface to Configure the SLK Performing Operation Activities 4 8 SLK operation activities can be performed using the links under Operation in the menu pane of the web control interface Table 4 2
142. the takang mone except PPP Port 3 can Ewent LA orly be used for PP made Flash F CuEPaRIT L SLEIGL ng Output log from 5LE16 to sonal port Configuration Talnat Alow remote telnat user to connect to senal device Hat wn Watchdeg Detect and log the pretence of string or absence Power Control Connect ta a penal device to tum off power ta tha controlled davica PPP Daup canmection part 2 any Allow a remite dial up chent to acces he BLAIS lar configuration and control Part 1 DB 9 female Serial port moda This is the operating meade for this port See above for description a Log v Watchdog pattern string Each lina of input to the SLE 16 will bo matched against this simple string Only lines that contain this stong will be logged in Watchdog moda If thes field is empty then ali lise will be logged Watching moda Choose what to do with ines that match the pattem sea rhe monitoring paga to configure what happens with the alert D Leg bres Y Watchdog Elmaaut Porod of tmp during whirh a matching string must ba seen before an amar egndikiga if cansicared to have pecurred Usad any with Watchdog mage Alert if MIE Eina 1 minier Baud rate Data hits Party and Stop bits 4 30400 ow 1 8 bite w fane M 1 2 stop bite w Harderare Have control Mane SecureLinx SLK Remote KVM User Guide 4 37 Using the Web Control Interface to Configure the SLK Port 1 Port 2 Port 3 These are
143. the turtle mode timeout period must be fulfilled or an administrator must log in from the local port and issue a reset command via the OSD Turtle mode provides a rapid security barrier but it can make the SLK susceptible to denial of service attacks Consequently this mode is not enabled by default When Turtle mode is enabled a default timeout value of one hour is set This value can be configured to suit administrative needs In Stealth mode the SLK unit deliberately disables certain TCP IP protocol functions to conceal its presence on a network This mode attempts to make the SLK invisible to a port scan attack When Stealth mode is enabled the SLK will not respond to ICMP PING requests and Broadcast TCP IP connection requests to any all unused ports will go unanswered and will not elicit the expected connection refused response For opti mum security the administrator should change the web server port number from the default setting Stealth mode ensures that operation of the SLK unit by legitimate users who can cor rectly specify both the IP address and web server port number will be normal At the same time it prevents intruders who cannot accurately guess both the IP address and port number from gaining access This option takes effect immediately For this feature to work install a valid server certif icate and key provided by a trusted source into the device The certificate and key must be of the PEM format and th
144. trol interface 4 19 Network connection 3 16 O On Screen Display interface Channel Switch menu 5 4 configuring serial ports 5 16 SecureLinx SLK Remote KVM User Guide Index 3 local user control 5 18 logging in 5 2 Monitoring Settings menu 5 8 navigating through 5 3 Network Configuration menu 5 5 Network Management Settings menu 5 11 Overview 5 1 PPP options 5 7 security 5 13 Setup menu 5 5 SNMP 5 11 Syslog 5 12 user administration 5 15 Virtual Network Computing 5 20 Operation activities Web control interface 4 8 Optimizing video 3 11 P Power control Web control interface 4 13 Power source connection 3 16 PPP On Screen Display interface 5 7 Web control interface 4 21 Preparing target servers 3 10 Q Quick Start instructions 1 1 R Rack mounting 3 10 redefining 9 1 S Security 8 3 On Screen Display interface 5 13 Web control interface 4 29 Serial devices connecting to SLK 3 16 Serial ports SecureLinx SLK Remote KVM User Guide Index 4 On Screen Display interface 5 16 Web control interface 4 37 Servers accessed with a VNC viewer 6 1 accessed with the On Screen Display interface 5 4 accessed with the Web control interface 4 9 Setting the date and time 4 41 SLK components 3 1 configurations 2 4 features and benefits 2 3 hardware description 3 3 installation 3 10 models 2 2 quick start 1 1 rack mounting 3 10 SLK1 hardware description 3 3 SLK16 hardware description 3 7 SLK8 hardwa
145. trol interface and go to the SLK home page In the menu pane on the left under Operation click Flash File System In the Flash File System page under Upload File to Flash click Browse Figure 8 3 Controls for Locating and Uploading Firmware File to upload Start Upload Click the first file certificate or key you want to upload then click the Start Upload button to upload the file to the SLK s Flash memory When the upload finishes repeat this step for the other file certificate or key you need to upload After the files have been uploaded click the Reboot now link in the bottom right corner of the Flash File System page Reboot disconnects you and logs you out of your current session Log in again to the web control interface From the home page under Operation click Flash File System to confirm that the new certificate has been installed successfully Note Uploading corrupted or incorrect files can render your SLK inoperable If this occurs contact Lantronix for assistance SecureLinx SLK Remote KVM User Guide 9 Defining Custom Send Keys The Send Keys feature provides pre programmed hot keys for functions that require specific key combinations The SLK comes pre configured with an extensive list of the most common key combinations for example Ctrl Alt Delete If an attached server requires a new key combination you must create a custom key file Once you create the file you select your new keys f
146. ts yite Haiz Power Control EEC Apply Wiser Activity Event Log Fash File System e LEER Namo is curontly set To LEDE Dnbur This value is a text string up to 19 characters long Configuration a Tho default value i Ugong Mirtek Setto default Return to previous paga Home Back Logout Copyright Lantronix Inc 2004 All Rights Reserved 4 To assign a password to the user click the link under Password A page similar to the one in Figure 4 16 appears Enter a password for the user in the left field type it again in the right field and click the Apply button When the User Accounts page returns the updated value displays Note For security purposes each typed password character appears as a dot in the page where you enter the password and as an asterisk in the User Accounts page User passwords are case sensitive user names are not SecureLinx SLK Remote KVM User Guide 4 25 Using the Web Control Interface to Configure the SLK 4 26 Figure 4 16 Page for Changing a User Password Changing User6 Password Apnly amp Ligart Pasaword ie eurmrently sal ka This value is a secret password up to 19 characters long Enter twice to confirm vate a The detault VEL i5 Inonefampty Setindetaule rm 1 Bey Pie Some Back Logout Copynghk amp Lan rznis Inc 2004 Ab Rights Reserved To change the user account status click the link under User Account A page similar to the o
147. twork Protocols HTTP 1 1 and HTTPS secure web server used for control and setup VNC server implements RFB 3 3 protocol with Hextile encoding Requires one dedicated IP address TCP IP port numbers for all services may be changed to confuse attackers SMTP is used to deliver email notifications Does not require a DNS server Domain Name Service so it will continue to operate during this network failure System Software opecialized RTOS Real Time OS Proprietary software with published open standard based interfaces System Requirements Web browser Microsoft Internet Explorer 6 with Java plug in JRE 1 4 0 Optional VNC viewer supports version 3 3 of RFB protocol An SMTP server required for email notification feature Telnet client required for serial port terminal server access Public Keys Encryption Supports X 509 certificates True hardware RNG random number generator used to create session keys and seed values 128 bit or 56 bit encryption for SSL v2 Supports RC4 and DES algorithms Compatible with both import and export browsers SecureLinx SLK Remote KVM User Guide A 5 Specifications Special Features SLK1 and 8 Up to 10 unique users and passwords SLK16 Up to 32 unigue users and passwords Stealth mode prevents port scans and other network probes Turtle mode disables self when attacked requires access to local console to re enable ldle time out causes logout from session Multiple users can connect to sa
148. u are using extended length cables try using shorter ones The local keyboard does not respond or the key Locally re seat the keyboard board mapping is wrong Make sure the SLK responds when you press the hotkey Scroll Lock to access the local OSD If yes reset the keyboard and mouse using OSD gt Local Settings If no try a different keyboard The remote keyboard does not respond or the Remotely reset the keyboard through the web keyboard mapping is wrong control interface or the VNC menu The hotkey combination for web control interface Reset the keyboard or change the hotkey or VNC viewer does not work 1 Remotely reset the keyboard and mouse either through web control interface or VNC menu 2 Change the hotkey combination in the SLK web control interface You can access the hotkey combination under the Local VNC configuration menu below the Keyboard Exit Key area see Keyboard Exit Key on page 4 40 7 4 SecureLinx SLK Remote KVM User Guide Troubleshooting Mouse Troubleshooting Note This guide refers to the mouse indicator on the attached server as the local mouse We refer to the mouse on the PC accessing the KVM remotely as the remote mouse In the browser interface the remote mouse usually displays as a crosshair icon In the VNC interface the remote mouse usually displays as a small black square Problem Suggestion There is no mouse signal The
149. ubsequent VNC sessions Most users should select the highest resolution from within VNC Note See Chapter 6 Using a VNC Viewer to Access the SLK for a description of VNC Local User Setup The Local User Setup area lets you select the mouse threshold and mouse accelera tion for local users These two values determine the speed of the local mouse When the mouse is moved faster than the threshold value its movement is accelerated by the acceleration value Keyboard Exit Key The Keyboard Exit Key area lets you select the key used to escape normal operation and enter the SLK OSD menu system On the local port pressing this key twice quickly starts the menu system that lets you configure the SLK Over a VNC connection the same key pressed twice quickly displays a menu of useful functions while online 4 40 SecureLinx SLK Remote KVM User Guide Using the Web Control Interface to Configure the SLK Setting the Date and Time The Date amp Time page lets you synchronize the SLK local time setting to match the remote time on your browser The SLK reports the remote time rather than the local time zone setting for the controlled servers Figure 4 25 Date and Time Page Background Date ond Umi stood mtermaly in UTC Docdata Universe Tama corti call GAT o Fulis timeo hon imes ane Berk an ms af Hur ie web a umeona offset ix Appied ta ceneri Chat bos mie ack uma He pare reer qs mada far Daybght sayings tre Cnndiguratinn
150. uide 5 Using the OSD Interface to Configure the SLK This chapter describes how to use the local console s On Screen Display OSD interface to configure SecureLinx SLK Remote KVMs Topics in this chapter include Topic Page Number Overview Logging into the OSD Navigating through the OSD Channel Switch Menu Setup Menu Network Configuration Menu PPP Options SLC16 only Monitoring Settings Menu Network Management Settings Menu 5 11 Security Settings 5 13 User Administration 5 15 Serial Port Configuration 5 16 Virtual Network Computing 5 20 Channel Configuration 5 20 Power Outlet Administration 5 20 Debug Factory Only 5 20 Local User Control Overview In addition to the web control interface you can use the local OSD interface to config ure the SLK During the SLK installation procedure you used the OSD interface to per form the initial network configuration required to set up remote access Generally users find the graphical web control interface more intuitive and easier to use than the OSD s text based interface SecureLinx SLK Remote KVM User Guide 5 1 Using the OSD Interface to Configure the SLK Note Alpha numeric naming restrictions within the OSD are strict You can enter names that contain upper and lower cased a z and 0 9 as well as period and sign If you use other characters results may
151. ure o gue Configure Configure cons Hnrai prar Installing the SLK 161 orramm Contgure atas newe bog window to Controls Hot ullacresri avri ese Lo mom HOED Teu may need fo uie AIT F4 ro gel eut of this special winder If thee VNC Virtual Network Computer cent software is installed on your maching you can also connect using Lid 19 0 219 5900 Home Gack Logout Copwynghk Latten Inc 2004 AN Rights Resend Under Channel click to view click the first channel the channel in the top row In Figure 3 12 the first channel is Support PDC for demonstration purpose only Verify that you can view the video see Figure 3 13 If you can proceed to the next step Otherwise perform the following steps o If the video is noisy click Blank Screen in the left pane under the Misc menu to assess the video noise buildup 4 If the video is not properly detected or is noisy click Optimize Video in the left pane under the Advanced menu to adjust to the appropriate resolution 4 If none of these suggestions helps see Video Troubleshooting on page 7 8 SecureLinx SLK Remote KVM User Guide 3 19 Installing the SLK Figure 3 13 Example of Viewing Video from a Remote Server Bssson Chantel Sem Power Mist Advanced Help Vm ow i Scale sw a win 2003 T REMOTE FOCUS NUM CAFS SCROL Session Channel Send Power Misc Advanced Help Oa p Seale COS 100 SelectChannel di REMOTE FOCUS NUM
152. va Viewer port number If you change any security parameter settings except Require encryption click the Apply button to apply them This area also provides a Reset web server button you can click to put your changes into effect immediately rather than after the next reset User Accounts The User Accounts area provides a link that lets you configure user accounts For more information see Setting Up User Accounts on page 4 24 Local Console Security The Local Console area lets you change the local console security level Requiring a password restricts all but the root used account from the local console This does not affect the passwords used for remote access SecureLinx SLK Remote KVM User Guide 4 33 Using the Web Control Interface to Configure the SLK Local User Exclude l This option lets you select the following parameters 0 Share access Local user can type when the remote user is connected and also controlling the same machine 1 No keyboard Local keyboard is locked out when remote user connects 4 2 Blank screen keyboard Local keyboard is locked out and the screen is blacked out so a local user cannot see the screen when a remote user is connected 3 Local off Local access is disabled 4 34 SecureLinx SLK Remote KVM User Guide Using the Web Control Interface to Configure the SLK Monitoring Your Configuration To reduce server downtime use the Monitoring link to have the SLK alert you by em
153. vices connected to the SLK local port This is a good way to remove control key locks and other undesirable states from the keyboard You can also try resetting the mouse locally by unplugging and replugging the mouse cable 2 Resync mouse position Resynchronizes the mouse of the remote client and that of the server by forcing the server mouse to the top left corner for renewed tracking 3 Mouse threshold Determines the starting threshold mouse speed for mouse acceleration These are SLK specific modifiers to counter disabled acceleration on target servers and rarely need to be modified 4 Mouse acceleration The factor by which to modify the mouse speed See comments above for Mouse threshold 5 18 SecureLinx SLK Remote KVM User Guide Using the OSD Interface to Configure the SLK 5 Local console The available options are No password Require Password and Disable access Note Disable access renders the SLK inaccessible if remote access fails 6 Local User exclude Options are to share access with remote have no keyboard for the local user or have a blank screen keyboard no local access except for mouse 7 Current time approx Displays current time and date set on the SLK Changes can only be applied through the web control interface This setting is on the Monitor Settings menu on the SLK8 and SLK 1 8 Time zone offset from UTC Sets the time offset in minutes from Greenwich Mean Time GMT A minus sign indicates
154. warranty the customer may have Lantronix repair the unit on a fee basis or return it No services are handled at the customer s site under this warranty This warranty is voided if the customer uses the product in an unauthorized or improper way or in an environment for which it was not designed Lantronix warrants the media containing its software product to be free from defects and warrants that the software will operate substantially according to Lantronix specifications for a period of 60 DAYS after the date of shipment The customer will ship defective media to Lantronix Lantronix will ship the replacement media to the customer In no event will Lantronix be responsible to the user in contract in tort including negligence strict liability or otherwise for any special indirect incidental or consequential damage or loss of equipment plant or power system cost of capital loss of profits or revenues cost of replacement power additional expenses in the use of existing software hardware equipment or facilities or claims against the user by its employees or customers resulting from the use of the information recommendations descriptions and safety notations supplied by Lantronix Lantronix liability is limited at its election to 4 Refund of buyer s purchase price for such affected products without interest 4 Repair or replacement of such products provided that the buyer follows the above procedures There are no understandi

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