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Nokia Lumia 820 RM-824 /RM-825 Service Manual L1L2 for Nokia
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1. data To perform a hardware reset remove the battery and reinsert it Boot up the phone normally Software operating system OS reset The software operating system OS reset returns the phone to its out of the box state Note that this procedure erases all consumer data Always first try to perform a hardware reset Option 1 About menu Use this option if the consumer knows the lock code This option warns the consumer about data loss SETTINGS Tap Settings gt About gt reset your phone about ione information reset your phone Option 2 Hardware key combination Use this option if the phone is locked and the consumer does not know the code Note no warning about data loss Do not advertise this feature to consumers Follow next steps to perform OS reset with phone keys Step 1 Make sure the phone is turned Off Press and hold the Volume down and Power keys until an exclamation mark is shown on the screen Step 2 Input the following key combination 1 Volume up 2 Volume down 3 Power 4 Volume down Step 3 The phone will reset and boot up automatically Please note that this may take several minutes Service Manual Level 1 and 2 Nokia Lumia 820 Version history RM 824 RM 825 Version 1 0 Version Date Description 10 10 2012 First published version 2012 Nokia Nokia Internal Use only All Rights Reserved
2. A n yia Neo h p Mur all M n ifi E Ay Taare 7 ft a qi YAA NE Place the CAMERA DECO to the CHASSIS and press down to activate the adhesive VE ve 4 F FE F Li dite a F W i yA H L 2 A s kh 2 Check from the other side of the CHASSIS that the clip holding the CAMERA DECO is attached When assembling the EARPIECE make sure it is correctly aligned and the shown pins are facing the right way 247 Wu When assembling the IHF SPEAKER make sure it is correctly aligned and the shown pins are facing the right way MIO ann E theta 1 UD a k ERAN SNB e M 1 ut k LE m h NM ul m ir at SO Ww jon AW Wa VAS P 3 9 MM Remove the protective film from the DISPLAY Place the top end of the DISPLAY to the A COVER as shown rete e a Ee ug e LE POP Fi t di UI TO 3 NC Lower down the bottom end of the DISPLAY and press it gently Remove the remaining protective film from the HEAT SPREADER Place the top end of the DISPLAY SUPPORT to the A COVER as shown ra YA a Am a kin h k mt LS lt LA i HP 7 i 14 i r V tu 321 M M i 3 1n V AA 2 TI Lower down the bottom end of the DISPLAY SUPPORT and press it gen
3. ISPLAY release the three shown clips j DEM FE gt s ot 1 Carefully lever out the DISPLAY with the 55 93 Lift up and remove the DISPLAY Protect the DISPLAY with protective film 93 to detach the CAMERA DECO Use the SS a Wasa x Bn 3 ON Remove the CAMERA DECO C0A09201 URE Re Aen E nd Release the LED FLASH from the CAMERA DECO with the SS 93 and remove it with tweezers The Nokia Lumia 820 disassembly procedure is complete END OF DISASSEMBLY 2012 Nokia Nokia Internal Use only All Rights Reserved Service Manual Level 1 and 2 Nokia Lumia 820 Nokia Care RM 824 RM 825 Version 1 0 For assembling you need the Nokia Standard toolkit version 2 Place the LED FLASH to the CAMERA DECO with tweezers Gently press the LED FLASH to activate the adhesive h V k a 145 L E LI aum o E 4 gt 1 gt k At em LX v Vw MSS N E L aft i m wor A _ y E RN N d uia BRL Ld li on T or ST COT s nm iy PLE a rou HH HERR Me iy iF star el i ata i ret f TT x UM TU TM Cae a i aie AY Y
4. Nokia Care Academy Service Manual for L1 and L2 Nokia Lumia 820 RM 824 RM 825 Key features e Windows Phone 8 1 5 GHz dual core processor Qualcomm Snapdragon S4 Check the repair 8 GB internal flash memory MicroSD card slot policy before EGSM WCDMA HSPA 4G LTE _ performing any Near Field Communication NFC technology mechanical repair dard JALEC EE Service Level 182 gt s Exploded view Disassembly steps Product controls and interfaces Phone reset 2012 Nokia Nokia Internal Use only All Rights Reserved Service Manual Level 1 and 2 Nokia Lumia 820 Exploded view RM 824 RM 825 Version 1 0 A COVER ASSEMBLY 10001 10002 A COVER 10002 EARPIECE 10003 DISPLAY j DISPLAY SUPPORT ASSEMBLY ig 10004 pe LIGHT SWAP PACKAGE I0005 10006 CHASSIS 10011 LED FLASH 10014 10022 CAMERA DECO 10013 1 1 SCREW TORX SIZE 4 RF1 0 x 3 5 1 10017 CAMERA KEY 10019 VOLUME KEYS 10018 NFC ANTENNA Only available as assembly 2012 Nokia Nokia Internal Use only All Rights Reserved i SCREW SIZE 4 N a RF1 4 X 4 8 i BATTERY COVER ASSEMBLY Nokia Care Academy TOUCH WINDOW HEAT SPREADER 10004 6 LIGHT SWAP PWB 10005 CHASSIS ASSEMBLY IHF SPEAKER 10007 10012 S 10007 IHF ADHESIVE TY
5. PE LABEL 13 WA 10006 AT 4 SCREW SIZE 4 CAMERA a S M1 0 X 4 8 10015 10016 10018 10021 BATTERY COVER 6 10020 Not reuseable Repair swap after removal only in level 3 Service Manual Level 1 and 2 Nokia Lumia 820 Disassembly steps Acad RM 824 RM 825 Version 1 0 For disassembling you need the Nokia Standard toolkit version 2 You will also need the camera removal tool SS 210 If the device is brought to service due to problems with NFC or wireless charging please collect the BATTERY COVER as well Before starting the disassembly make sure that the device is powered off Protect the TOUCH WINDOW with protective film i i gto Td LM ats nu Qu kh i iN UT j Start releasing the BATTERY COVER by pushing down the top right corner Then release the top left corner so that the main body comes out of the BATTERY COVER ASSEMBLY Tm lus bib v T LH 1 ut difiy Puls ZZ IEL IT S id dai The BATTERY COVER can now be separated from the main body pou mmm E ape BD VON Lit Unscrew the four TORX size 4 screws in the order shown ANG Rx A s La PE dO Li kati 13 03020
6. YIMON 3 0 13 04024 temas mas Lodi s cmm _ E 900 OSOTREE P YA Unscrew the four TORX size 4 screws in the order shown Lift up and remove the CHASSIS ASSEMBLY Remove the CAMERA by using the camera removal tool SS 210 First place the SS 210 on top of the CAMERA Press down carefully the black plastic parts of the SS 210 And then press down the metal sheets until the camera retaining clips are released u u E A Grab the sides of the SS 210 and lift up to remove the CAMERA SIE a ucl m ig m J 2 4 arr Pen nay NOS 42 f MA fri a Open the TOUCH CONNECTOR with the 55 93 Be careful not to damage the connector any nearby components ff L NE LL mus Use the SS 93 to open the DISPLAY CONNECTOR Be careful not to damage the connector or any nearby components The ENGINE BOARD can now be lifted up Use the SS 93 to lever out the IHF SPEAKER n Tr l T Psi E Remove and discard the adhesive remains from the speaker slot 05 2 01 12254 8 Use tweezers to remove the EARPIECE Ere To separate the A COVER and the D
7. r to the Service Bulletin SB 011 on Nokia Online Supplier or manufacturer contacts for tool re order can be found in Recommended service equipment document on Nokia Online 2012 Nokia Nokia Internal Use only All Rights Reserved Nokia Care Academy Service Manual Level 1 and 2 Nokia Car e Nokia Lumia 820 Product controls and interfaces Academy RM 824 RM 825 Version 1 0 1 3 5 mm universal audio connector 2 Earpiece 3 Front camera 4 Ambient light amp Proximity sensors 5 Touch screen 6 Back key 7 Start key 8 Search key 9 Microphone 10 Micro USB connector 11 Loudspeaker 12 Camera 13 Camera flash 14 Volume keys 15 Power Lock key 16 Camera key 2012 Nokia Nokia Internal Use only All Rights Reserved Service Manual Level 1 and 2 Nokia Car e Nokia Lumia 820 Service concept Academy RM 824 RM 825 Version 1 0 Flashing concept Service software Care Dummy Battery with power supply via Nokia charger or product specific battery Transceiver 2012 Nokia Nokia Internal Use only All Rights Reserved Service Manual Level 1 and 2 Nokia Lumia 820 Phone reset RM 824 RM 825 Version 1 0 Hardware reset If the phone hardware is jammed you should first recommend that the consumer performs a hardware reset The hardware reset does not reset the Windows Live ID or remove any consumer
8. tly Fed Fasten the four TORX size 4 screws in the order shown to the torque of 6 Ncm LU Ww RAPS VIMO AO AL d NEM Fasten the four TORX size 4 screws in the order shown to the torque of 6 Ncm Fein 9134 01024 13 Ncm Fasten the four TORX size 4 screws in the order shown to the torque of 13 Ncm 2012 Nokia Nokia Internal Use only All Rights Reserved Service Manual Level 1 and 2 Car c Nokia Lumia 820 Solder components Academy RM 824 RM 825 Version 1 0 Camera Grounding fuse spring X1302 LED spring X1301 LED spring X1303 LED X7810 X2161 X2162 MIMO Antenna W Speaker Speaker GND spring spring spring MIMO Antenna MIMO Antenna Sidekey Grounding B BT WLAN AV spring GND spring connector spring GND spring Connector X7804 X7811 X4400 X1002 X2160 4 e Micro USB connector X3300 LED flash MEA connector LED flash Se see TIT 555 ann g G4200 X7800 I X1400 Main antenna RTC GPS Camera spring Capacitor B GND spring socket 2012 Nokia Confidential All Rights Reserved Service Manual Level 1 and 2 Nokia Lumia 820 Service devices RM 824 RM 825 Version 1 0 CA 101 Service cable AC 50 USB charger SS 210 Camera removal tool Nokia Standard Toolkit v2 For more information refe
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