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HP LaserJet Pro CM1415fn printer user guide manual Operating

1. 8 Click the OK button Special Page Comers Pages in documerk Es S fet laa NOTE AN pages red kelmd rs Ihas tabia vee md to Page zorom Pages saer Autemancally Select Asdomaticaly Select z Papat ype Unogeciied Pann ben Unspecified x Prnt on both sider On Cs Urettn an Special pages detrred for thes purt pot Page Type Pager Paper Source Papet Type Adona attibutes Pind pages on dilesert paper Fra Tray HP Cove Matte Pint pages on different paper Last Tia 1 HP Cover Matte Delete Delete Al Scale a document to fit page size 1 On the File menu in the software program click Print 94 Chapter 7 Print tasks ENWW Downloaded from ManualsPrinter com Manuals 2 Select the product and then click the Properties or Preferences button 3 Click the Effects tab 4 Select the Print document on option and then select a size from the drop down list ENWW Downloaded from ManualsPrinter com Manuals Print ea x Printer SS Name gt SE Status Idle Find Printer Type HP LaserJet CM1410 Series PCL 6 where LPT1 Print to file Comment Manual duplex Page range Copies All Number of copies fi ka Current page Selection j Pages 7 Collate Enter page numbers and or page ranges separated by commas For example 1 3 5 12 Print what Document Zoom Pages per sheet Print All pages in ra
2. Quick Reference Topics Several Quick Reference Topics for this product are available at this Web site www hp com support CM1410series You can print these topics and keep them near the product They are a handy reference for procedures that you perform frequently Quick Reference Guide This guide contains procedures for the most commonly used product functions The guide is available from this Web site www hp com support CM1410series You can print this guide and keep it near the product Control panel help The control panel has built in help that guides you through several tasks such as replacing print cartridges and clearing jams 208 Chapter 13 Solve problems Downloaded from ManualsPrinter com Manuals ENWW Problem solving checklist Follow these steps when trying to solve a problem with the product Step 1 Check that the product power is on Step 2 Check the control panel for error messages Step 3 Test print functionality Step 4 Test copy functionality Step 5 Test the fax sending functionality Step 6 Test the fax receiving functionality Step 7 Try sending a print job from a computer Step 8 Test the walk up USB printing functionality Step 1 Check that the product power is on e O N 6 Make sure the product is plugged in and turned on Make sure the power cable is connected to the product and the outlet Check the power source by connecting the power cable
3. 2 From the Home screen touch the Copy button Touch the Seitings button and then scroll to and touch the Lighter Darker button On the summary screen touch the arrow buttons to adjust the setting 4 Touch the Black or Color button to start copying ENWW Copy settings 115 Downloaded from ManualsPrinter com Manuals Define custom copy settings When you change the copy settings at the control panel the custom settings remain in effect for approximately 2 minutes after the job completes and then the product returns to the default settings To immediately return to the defaults press the Cancel X button from the Home screen Print or copy edge to edge The product cannot print fully edge to edge The maximum printing area is 203 2 x 347 mm 8 x 13 7 in leaving a 4 mm unprintable border around the page Considerations for printing or scanning documents with cropped edges e When the original is smaller than the output size move the original 4 mm 1 6 inch away from the corner indicated by the icon on the scanner Recopy or scan in this position e When the original is the size of the desired output use the Reduce Enlarge feature to reduce the image so the copy is not cropped Set the paper size and type for copying on special paper 1 From the Home screen touch the Copy button 2 Touch the Seitings button and then scroll to and touch the Paper button 3 From the list of paper sizes touch the n
4. Brochure 131 175 g m 26 47 Ib bond e Matte paper e Glossy paper e Tri fold paper height Up to 15 mm 0 6 inches stack Side to be printed on face up with the top edge at the back of the tray Photo cover 176 220 g m 47 59 Ib bond e Matte cover paper e Glossy cover paper e Matte photo paper Glossy photo paper e Glossy Cards height Up to 15 mm 0 6 inches stack Side to be printed on face up with the top edge at the back of the tray ENWW Downloaded from ManualsPrinter com Manuals Supported paper types and tray capacity 67 Paper type Weight Capacity Paper orientation Other Up to 50 sheets or 10 envelopes Side to be printed on face up with the top edge at the back of e Color laser transparency the tray or the stamp end at the back of the tray e Labels e Letterhead e Envelope e Heavy envelope e Preprinted e Prepunched e Colored e Rough e Tough 1 Capacity can vary depending on paper weight and thickness and environmental conditions Load the input tray NOTE When you add new paper make sure that you remove all of the paper from the input tray and straighten the stack of new paper Do not fan the paper This reduces jams by preventing multiple sheets of paper from feeding through the product at one time 1 Open Tray 1 68 Chapter6 Paper and print media ENWW Downloaded from ManualsPrinter com Manuals 2 Slid
5. Print Billing Report Prints a list of billing codes that have been used for outgoing faxes This report shows how many sent faxes were billed to each code This menu item appears only when the billing codes feature is turned on Print All fax Reports Prints all fax related reports Send Options Send Fax Later Allows a fax to be sent at a later time and date Broadcast Fax Sends a fax to multiple recipients Fax Job Status Displays pending fax jobs and allows you to cancel pending fax jobs Fax Resolution Standard Fine Superfine Photo Sets the resolution for sent documents Higher resolution images have more dots per inch dpi so they show more detail Lower resolution images have fewer dots per inch and show less detail but the file size is smaller Receive Options Print Private Faxes Prints stored faxes when the private receive feature is on This menu item appears only when the private receive feature is turned on The product prompts you for the system password Block Junk Faxes Add Number Delete Number Delete All Numbers Print Junk Fax list Modifies the junk fax list The junk fax list can contain up to 30 numbers When the product receives a call from one of the junk fax numbers it deletes the incoming fax It also logs the junk fax in the activity log along with job accounting information 28 Chapter 2 Control panel menus Downloaded from
6. cece eceeeee eter teeta e eee e eee teeeeee eee taeeeeeeeeetiaeeeeeenee 174 S lve general fax problems iss issecasecees saneadcavessaccead cas eseacecaqenesedaceeddeesrepates ceareeevueneadeuaacauacs 180 Regulatory information and warranties sessie otieiiriniereinininn innii inann EENAA KNEA NAREN ENEAN RATAAN ENANAR 182 12 Manage and maintain the Produce ssssciisii arkinen a aaa aa Era E AA aap R AANA EEEa sts 183 Print INTOMMAUON pagas svrensarenrinir nri nn Kaana AAE A AA 184 Use the HP ToolboxFX software cccecseececeecenceeceeeceeeeeeeeeeeeeeeeeeeetee cede seceaesseeasaeaaeaaecaeeeeeeeeees 185 View the HP TOOIbOXFX ccc cceeceee eee eeeeeecee acces aiias iaiia iia aa ai aaia 185 SLATS oerien a a alaaa ad saaa a paaa 185 FAX A EE E A T E 186 Help aisun a a a a a R a a cerrer creer rece 188 System Settings pecina naka E aK E EAEAN EEA EREEREER EEEN EATEN EEEN ERS 189 Pon oeng cagno a E segsneunsetvevanneaeses saeee 191 Network Settings cerciceccniini ninan aE EAEE EEEE EEEE 191 Use the HP Embedded Web Server c cccccccccceeeeeeeeeeeeeteccennaanaeeceeeeeeeeeeeeeeeseetcecencncaeeaeeeseeeeees 192 Open the HP Embedded Web Server ececceeeccecaeceeeeeeeeeeeeeeeeteeteceeencensuseeeeeeees 192 FOAtUReS ccsacatanasdactetrensdacieabusnadsdacanangtladansedsasdtuaaasdsuduadacnnan hecadearaneied siedusaanaduatanantadeantansta 192 Use HP Web Jetadmin Software cccccceccscccecce
7. Menu item Sub menu item Sub menu item Description ID Copy NOTE This item is available from the main Copy screen You do not need to touch the Seitings button to access it Copies both sides of identification cards or other small size documents onto the same side of one sheet of paper Number of Copies 1 99 Specifies the number of copies Reduce Enlarge Original 100 Legal to Letter 78 Legal to A4 83 A4 to Letter 94 Letter to A4 97 Full Page 91 Fit to Page 2 Pages per Sheet 4 Pages per Sheet Custom 25 to 400 Specifies the size of the copy Lighter Darker Specifies the contrast of the copy Optimize Describe Original Auto Select Specifies the type of content in the original document so Mixed the copy is the best match for the original Text Picture Paper Paper Size Specifies the paper size and type for copies Paper Type Multi Page Copy Off When this feature is on the product prompts you to load On another page onto the scanner glass or to indicate that the job is complete 26 Chapter 2 Control panel menus Downloaded from ManualsPrinter com Manuals Menu item Sub menu item Sub menu item Description Collation On Specifies whether to collate copy jobs Off Draft Mode Off Specifies whether to use draft quality printing for On copies Image Adjustment Lightness Adjusts the image quality settings for copies Contrast Sharpen B
8. 12 Place the old print cartridge and the orange plastic shield in the box for the new print cartridge Follow the recycling instructions that are included in the box ENWW Manage supplies and accessories 201 Downloaded from ManualsPrinter com Manuals Clean the product Clean the paper path During the printing process paper toner and dust particles can accumulate inside the product Over time this buildup can cause print quality problems such as toner specks or smearing This product has a cleaning mode that can correct and prevent these types of problems Clean the paper path from the product control panel 1 From the Home screen touch the Setup button 2 Touch the Service menu Touch the Cleaning Page button Load plain letter or A4 paper when you are prompted 5 Touch the OK button to begin the cleaning process A page feeds through the product slowly Discard the page when the process is completed Clean the scanner glass strip and platen Over time specks of debris might collect on the scanner glass and white plastic backing which can affect performance Use the following procedure to clean the scanner glass and white plastic backing 1 Use the power switch to turn off the product and then unplug the power cord from the electrical socket 2 Open the scanner lid 202 Chapter 12 Manage and maintain the product ENWW Downloaded from ManualsPrinter com Manuals 3 Clean the scanner glass
9. ENWW Solve wireless network problems 245 Downloaded from ManualsPrinter com Manuals The wireless network is not functioning 1 To verify if the network has lost communication try connecting other devices to the network 2 Test network communication by pinging the network a Open a command line prompt on your computer For Windows click Start click Run and then type cmd b Type ping followed by the service set identifier SSID for your network c If the window displays round trip times the network is working 3 Make sure that the router or product connects to the same network that your computer connects to a Open the Reports menu and select the Configuration Report item to print the report b Compare the service set identifier SSID on the configuration report to the SSID in the printer configuration for your computer c Ifthe SSIDs are not the same the devices are not connecting to the same network Reconfigure the wireless setup for your product 246 Chapter 13 Solve problems ENWW Downloaded from ManualsPrinter com Manuals Product software problems Problem Solution A printer driver for the product is not visible in the Printer folder e Restart the computer to restart the spooler process If the spooler has crashed no printer drivers will appear in the Printers folder e Reinstall the product software NOTE Close any applications that are running To close an application that has an icon
10. ccccccceeeceeeeeeetcneeeeeeeetneeeeeeeeaaeeeeeeeiaaeeeeeeeaeeeeeeeeaaes 104 Match COIS oeenn ac aana iadensaadeladasdeuaadtananehedanssaadatedandeuduieabasatavanansaalddaanadeanianse duvets 105 Dl COPY T r ets Tetestecasa coset teceaticg A E E a Tesanels see ta 107 Use COPY TUNCUONS onsongina nes anaE ENE EEA EAEEREN AANEREN EAA NRA 108 MOME LOUCH Copy ea a 108 Multiple Coples sorucam ea A a eens 108 Copy a multiple page Original 20 0 0 ecceceeeeeeeeeeeeeeeeecneeeeeeeeeeeeeeeeeteeeeeeeeiaeeeesniiaeeeeeeenaes 109 Copy identification Cards 222 ssiicucedivansorscdbegecwsdebevstedscedata scan asearadeeasacdaeis a 110 Cancel a COPY JOD sii cccacueuusnctcavisanceedranea decaauevssndegaruyviancdaavesavecadeueedndcacuerendideaveeiandegay antes 111 Reduce or enlarge a COPY eeeeeceeeeeeeene eect eeete eee eeenneee eee taeeeeeeenaeeeeseeaeeeesseneeeeseeenaees 111 ENWW vii Downloaded from ManualsPrinter com Manuals Collate a COPY JOD cessa AAEE AA added 112 Make color or black and white copies eccecceeceeeeeeeee eee eeeeeceeeaaeaaeeeeeeeeeeeeeeeeeeeas 113 COpPy SOuuminGs isis sen sadeces sete geceea nE R T EAEE EEE 113 Change copy Quality e cc cece eee e ett eee rere tree ene eter eee naaeeeeeenaeeeeeeeeeiaeeeeseeenaaes 113 Check the scanner glass for dirt ANd SMUCGES 1 0 0 0 eee cette eee eeee eee eeeetaeeeeeeeeaeeeeeeetaeeeeeeaas 114 Adjust the lightness or darkness for COPIES ccecceeeeeeee
11. Downloaded from ManualsPrinter com Manuals B Service and support e Hewlett Packard limited warranty statement e HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement e Data stored on the print cartridge e End User License Agreement e OpenSSL e Customer support e Repack the product ENWW 253 Downloaded from ManualsPrinter com Manuals Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet Pro CM1410 Color MFP Series One year from date of purchase HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error
12. Obtain information about supplies status Obtain information about the product such as the firmware version and the serial number Print a configuration page For products connected to an IP based network obtain network information and open the HP Embedded Web Server Configure the paper type and size for the tray Transfer files and fonts from the computer to the product Update the product firmware Display the color usage page Configure basic fax settings Supported utilities for Mac HP Embedded Web Server The product is equipped with an embedded Web server which provides access to information about product and network activities 44 Chapter4 Use the product with Mac ENWW Downloaded from ManualsPrinter com Manuals Print with Mac Cancel a print job with Mac 1 If the print job is currently printing cancel it by pressing the Cancel X button on the product control panel amp NOTE Pressing the Cancel X button clears the job that the product is currently processing If more than one process is running pressing the Cancel button clears the process that currently appears on the product control panel 2 You can also cancel a print job from a software program or a print queue e Software program Typically a dialog box appears briefly on the computer screen allowing you to cancel the print job e Mac print queue Open the print queue by double clicking the product icon in the dock Highlight the
13. Prints a list of all installed PS fonts PCL6 Font List Prints a list of all installed PCL 6 fonts Color Usage Log Prints information about the color supply usage Service Page Prints the service page Diagnostics Page Prints diagnostic information about calibration and color quality Print Quality Page ENWW Prints a page that helps solve problems with print quality Setup Menu Downloaded from ManualsPrinter com Manuals 15 Quick Forms menu Menu item Sub menu item Description Notebook Paper Narrow Rule Prints pages that have preprinted lines Wide Rule Child Rule Graph Paper 1 8 inch Prints pages that have preprinted graph lines 5mm Checklist 1 Column Prints pages that have preprinted lines with check boxes 2 Column Music Paper Portrait Prints pages that have preprinted lines for writing music Landscape 16 Chapter 2 Control panel menus ENWW Downloaded from ManualsPrinter com Manuals Fax Setup menu In the following table items that have an asterisk indicate the factory default setting Menu item Sub menu item Sub menu item Description Fax Set Up Utility This is a tool for configuring the fax settings Follow the on screen prompts and select the appropriate response for each question Basic Setup Time Date Settings for time Sets the time and date setting for the product format current time date format and current date Fax Header
14. Unspecified iS ws Lovers Print pages on different paper l _ 3 me ENWW 5 Expand the list of Type is options 6 Expand the category of paper types that best describes your paper NOTE Labels and transparencies are in the list of Other options 7 Select the option for the type of paper you are using and click the OK button ENWW Downloaded from ManualsPrinter com Manuals Everyday lt 96g Presentation 96 130g Brochure 131 175g Photo Cover 176 2209 Other Type is H Everyday lt 96g Presentation 96 130g G Brochure 131 175g a Photo Cover 176 2209 Color Laser Transparency Labels Letterhead Envelope Preprinted Prepunched Colored Daioh B Type is Everyday lt 96g Presentation 96 130g Brochure 131 175g Photo Cover 176 220g Other Color Laser Transparency Letternead Envelope Preprinted Prepunched Colored Dawioh Additional print tasks with Windows 91 Print the first or last page on different paper with Windows 1 Onthe File menu in the software program click Print 1 de Print Ctrl P 1 2 Select the product and then click the Print ae Properties or Preferences button Printer Move
15. ai Ni m ENWW Additional statements for wireless products 281 Downloaded from ManualsPrinter com Manuals 282 Appendix D Regulatory information ENWW Downloaded from ManualsPrinter com Manuals Index A accessories ordering 251 252 part numbers 252 acoustic specifications 264 ad hoc wireless network configuring 59 description 58 advanced setup fax 18 alerts setting up 185 answer mode setting 143 answering machines connecting fax settings 144 anticounterfeit supplies 196 autoreduction settings fax 145 B batteries included 268 billing codes fax using 142 bin output locating 5 bins output jams clearing 229 black and white scanning 125 blocking faxes 143 booklets creating Windows 96 busy signals redialing options 140 Cc calibrating color 190 caller ID boxes connecting 132 Canadian DOC regulations 274 canceling copy jobs 111 faxes 148 ENWW Downloaded from ManualsPrinter com Manuals printjob 45 74 scan jobs 123 cartridges non HP 196 part numbers 252 recycling 196 267 replacing 197 status viewing with HP Toolbox FX 185 storage 196 warranty 255 cartridges print Macintosh status 48 cautions iii change print cartridge 197 checklist fax troubleshooting 158 checklists printing 16 clean touch screen 204
16. ENWW xiii Downloaded from ManualsPrinter com Manuals xiv ENWW Downloaded from ManualsPrinter com Manuals 1 Product basics e Product comparison Environmental features e Accessibility features Product views ENWW Downloaded from ManualsPrinter com Manuals Product comparison The product is available in the following configurations HP LaserJet Pro CM1415fn MFP HP LaserJet Pro CM1415fnw MFP CE861A CE862A e Prints at speeds up to 12 pages per minute ppm HP LaserJet Pro CM1415fn MFP plus monochrome and 8 ppm color e 802 11b g n embedded wireless networking e Supports PCL 6 PCL 5 and HP postscript level 3 emulation printer drivers e Tray 1 holds up to 150 sheets of paper or up to 10 envelopes e The output bin holds up to 125 sheets of paper e Color touch screen display e Manual two sided printing e Hi Speed USB 2 0 port e 10 100 Base T network port e USB port for walk up document printing viewing and printing photos and scanning to a USB flash drive e V 34 fax e Two RJ 11 fax phone line ports 128 MB random access memory RAM e 35 page document feeder that supports page sizes up to 356 mm 14 in in length and from 102 to 215 mm 4 to 8 5 in in width e Flatbed scanner supports page sizes up to 297 mm 11 7 in in length and up to 215 mm 8 5 in in width e Copies in black at up to 12 ppm and in color at up to 8 ppm e Copy resolution is 300 dots per
17. Open HP ToolboxFX in one of these ways e Inthe Windows system tray double click the HP ToolboxFX icon 9 e On the Windows Start menu click Programs or All Programs in Windows XP and Vista click HP click the name of this product and then click HP ToolboxFX Status The Status folder contains links to the following main pages e Device status This page indicates product conditions such as a jam or an empty tray After you correct a problem click Refresh status to update the product status e Supplies status View details such as the estimated percent of life remaining in the print cartridge and the number of pages that have been printed with the current print cartridge This page also has links for ordering supplies and for finding recycling information Device configuration View a detailed description of the current product configuration including the amount of memory installed and whether optional trays are installed e Network summary View a detailed description of the current network configuration including the IP address and network status e Reports Print the Configuration report and other information pages e Color usage job log View color usage information for the product e Event log View a history of product errors The most recent error is listed first Event log The event log is a table where the product events are logged for your reference The log contains codes that correspond to the error messa
18. s environmental management system e HP s end of life product return and recycling program e Material Safety Data Sheets Visit www hp com go environment or www hp com hpinfo globalcitizenship environment ENWW Environmental product stewardship program 269 Downloaded from ManualsPrinter com Manuals Declaration of Conformity Declaration of Conformity according to ISO IEC 17050 1 and EN 17050 1 Manufacturer s Name Hewlett Packard Company DoC BOISB 0603 05 rel 1 0 Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet Professional CM1415fn Regulatory Model Number BOISB 0603 05 BOISB 0903 00 US Fax Module LIU BOISB 0903 01 EURO Fax Module LIU Product Options ALL Print Cartridges CE320A CE321A CE322A CE323A conforms to the following Product Specifications SAFETY IEC 60950 1 2005 EN60950 1 2006 IEC 60825 1 2007 EN 60825 1 2007 Class 1 Laser LED Product IEC 62311 2007 EN 62311 2008 GB4943 2001 EMC CISPR22 2005 A1 EN55022 2006 A1 Class B EN 61000 3 2 2006 EN 61000 3 3 1995 A1 A2 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 2008 GB17625 1 2003 TELECOM ES 203 021 FCC Title 47 CFR Part 68 ENERGY USE Regulation EC No 1275 2008 Supplementary Information The product herewith complies with the requirements of the EMC Directive 2004 108 EC and the Low Voltage Directive 20
19. 3 Change the settings on any of the tabs Default printer driver settings 1 Open the list of printers on These settings remain in effect You can override these settings your computer and select this product NOTE This step varies for each operating system 2 Click Printer and then click Printing Preferences 3 Change the settings on any of the tabs until you change them again by changing settings in the software program NOTE This method changes the default settings for the printer driver for all software programs Default product settings Change product settings on the control panel or in the product management software that came with your product These settings remain in effect until you change them again You can override these settings by making changes with any other tool 34 Chapter 3 Software for Windows Downloaded from ManualsPrinter com Manuals ENWW Change printer driver settings for Windows Change the settings for all print jobs until the software program is closed 1 On the File menu in the software program click Print 2 Select the driver and then click Properties or Preferences The steps can vary this procedure is most common Change the default settings for all print jobs 1 Windows XP Windows Server 2003 and Windows Server 2008 using the default Start menu view Click Start and then click Printers and Faxes Windows XP Windows Server 2003 and Windows Serv
20. 5 If you have not already set a system password the product prompts you to create one 146 Chapter11 Fax ENWW Downloaded from ManualsPrinter com Manuals NOTE The system password is case sensitive a Touch the OK button and then use the keypad to enter the system password b Touch the OK button confirm the password by entering it a second time and then touch the OK button to save the password Set fax polling If someone else has set up a fax to be polled you can request that the fax be sent to your product This is known as polling another machine 1 From the Home screen touch the Fax button 2 Touch the Fax Menu button 3 Touch the Receive Options button 4 Touch the Polling Receive button 5 Use the keypad to enter the number of the fax machine that you want to poll and then touch the OK button The product dials the other fax machine and requests the fax ENWW Set fax settings 147 Downloaded from ManualsPrinter com Manuals Use fax Fax software Supported fax programs The PC fax program that came with the product is the only PC fax program that works with the product To continue to use a PC fax program previously installed on the computer use the modem thatis already connected to the computer it will not function through the product modem Cancel a fax Use these instructions to cancel a single fax that is currently dialing or a fax that is being transmitted or received Can
21. Open the Error Correction menu e Select the On setting e Check the print cartridges and replace if necessary Ask the sender to darken the contrast setting on the sending fax machine and then resend the fax Fax cuts off or prints on two pages e Setthe Default Paper Size setting Faxes print on a single size of paper based on the Default Paper Size settings a Open the Setup menu b Open the System Setup menu c Open the Paper Setup menu d Open the Default Paper Size menu e Select the correct setting e Set the paper type and size for the tray used for faxes e Turn on the Fit to Page setting to print longer length faxes on letter or A4 size paper a Open the Setup menu b Open the Fax Setup menu c Open the Advanced Setup menu ENWW Downloaded from ManualsPrinter com Manuals Solve fax problems 181 d Open the Fit to Page menu e Select the On setting NOTE Ifthe Fit to Page setting is off and the Default Paper Size setting is set to letter a legal size original prints on two pages Regulatory information and warranties For regulatory and warranty information see Additional statements for telecom fax products on page 277 182 Chapter 11 Fax ENWW Downloaded from ManualsPrinter com Manuals 12 Manage and maintain the product e Print information pages Use the HP ToolboxFX software Use the HP Embedded Web Server e Use HP Web Jetadmin
22. Open the Fax Service menu d Select the Run Fax Test item If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box Document feeder paper jam Verify that the paper meets product size requirements The product does not support pages longer than 381 mm 15 in for faxing Copy or print the original to letter A4 or legal size paper and then resend the fax The Fax storage is full message appears Turn the product off then on Print stored faxes that have not been printed a Touch the Fax button and then touch the Fax Menu button b Open the Receive Options menu c Select the Print Private Faxes item d Provide the password when the product prompts you Delete stored faxes from memory a From the Home screen touch the Setup button b Open the Service menu 170 Chapter11 Fax ENWW Downloaded from ManualsPrinter com Manuals c Open the Fax Service menu d Select the Clear Saved Faxes item Divide the large fax job into smaller sections and then fax them individually Scanner error e Verify that the paper meets product size requirements The product does not support pages longer than 381 mm 15 in for faxing e Copy or print the original onto letter A4 or legal size paper and then resend the fax The control panel displays a Ready message with no attempt to send the fax e Check the fax activity log for errors a Touch the Fax
23. button 2 Touch the Fax Setup menu 3 Touch the Basic Setup menu 4 Scroll to and touch the Dial Prefix button and then touch the On button 5 Use the keypad to enter the prefix and then touch the OK button You can use numbers pauses and dialing symbols Set the dial tone detection Normally the product begins dialing a fax number immediately If you are using the product on the same line as your telephone turn on the detect dial tone setting This prevents the product from sending a fax while someone is on the telephone The factory set default for detect dial tone is On for France and Hungary and Off for all other countries regions 1 From the Home screen touch the Setup button 2 Touch the Fax Setup menu ENWW Set fax settings 139 Downloaded from ManualsPrinter com Manuals 3 Touch the Advanced Setup menu 4 Scroll to and touch the Detect Dia Tone button and then touch the On button Set tone dialing or pulse dialing Use this procedure to set the product to tone dialing or pulse dialing mode The factory set default is Tone Do not change this setting unless you know that the telephone line cannot use tone dialing NOTE The pulse dialing option is not available in all countries regions 1 From the Home screen touch the Setup 9 button 2 Touch the Fax Setup menu 3 Touch the Advanced Setup menu 4 Scroll to and touch the Dialing Mode button and then touch the Tone or Pulse butto
24. e DHCP e AutolP e SNMP e Bonjour e SLP e WSD e NBNS e LLMNR Install the product on a wired network Configure the IP address 1 Connect the network cable to the product and to the network 2 Wait for 60 seconds before continuing During this time the network recognizes the product and assigns an IP address or host name for the product 3 At the product control panel press the Setup button 54 Chapter 5 Connect the product ENWW Downloaded from ManualsPrinter com Manuals Touch the Reports menu and then touch the Configuration Report button to print the configuration report Find the IP address on the configuration report LASERJET PROFESSIONAL CM1410 COLOR MFP SERIES Self Test Configuration Install the software 1 ON a Be i 8 Quit all programs on the computer Install the software from the CD Follow the onscreen instructions When prompted select the Connect through a wired network option and then click the Next button From the list of available printers select the printer that has the correct IP address Click the Finish button On the More Options screen you can install more software or click the Finish button Print a page from any program to make sure that the printing software is correctly installed Install the product on a wireless network Before installing the product software make sure the product is not connected to the network using a
25. network cable If your wireless router does not support Wi Fi Protected Setup WPS obtain the wireless router network settings from your system administrator or complete the following tasks ENWW Obtain the wireless network name or service set identifier SSID Determine the security password or encryption key for the wireless network Connect to anetwork 55 Downloaded from ManualsPrinter com Manuals Connect the product to a wireless network using WPS If your wireless router supports Wi Fi Protected Setup WPS this is the simplest way to set up the product on a wireless network 1 2 From the Home screen touch the Wireless button Touch the Wireless Menu button and then touch the Wi Fi Protected Setup button Use one of these methods to complete the setup e Pushbutton Select the Pushbutton option and follow the instructions on the control panel Establishing the wireless connection can take a few minutes e PIN Select the Generate PIN option and follow the instructions on the control panel The product generates a unique PIN which you must type into the wireless router s setup screen Establishing the wireless connection can take a few minutes amp NOTE If this method is not successful try using the Wireless Setup Wizard on the product control panel or try using the USB cable connection method Connect the product to a wireless network using the Wireless Setup Wizard If your wireless router
26. not be initiated because the fax sending call is not answered or because a busy signal stops the redial attempts If a fax has been scheduled to be sent at a future time but it requires updating send the additional information as another job All faxes that are scheduled to go to the same fax number at the same time are delivered as individual faxes 154 Chapter11 Fax ENWW Downloaded from ManualsPrinter com Manuals 1 Load the document into the document feeder From the Home screen touch the Fax button Touch the Fax Menu button Touch the Send Options button Touch the Send Fax Later button oe or ey eS Use the keypad to enter the time of day to send the fax Touch the OK button 7 Use the keypad to enter the date to send the fax Touch the OK button 8 Use the keypad to type the fax number Touch the OK button The product scans the document and saves the file in memory until the designated time Use access codes credit cards or calling cards To use access codes credit cards or calling cards dial manually to allow for pauses and dialing codes Send faxes internationally To send a fax to an international destination dial manually to allow for pauses and international dialing codes ENWW Use fax 155 Downloaded from ManualsPrinter com Manuals Receive a fax Print a fax When the product receives a fax transmission it prints the fax unless the private receive feature is enabled and al
27. repacking product 261 113 237 D darkness contrast settings copy 115 fax 141 default gateway setting 60 defaults restoring 211 defects repeating 236 delaying fax sending 154 deleting faxes from memory 148 density settings 190 device polling 191 device status Macintosh Services tab 48 dial tone detection settings 139 dialing from atelephone 154 pauses inserting 139 prefixes inserting 139 redialing automatically settings 140 tone or pulse settings 140 284 Index dimensions 264 disposal end of life 268 distinctive ring settings 144 document conventions iii document feeder jams 224 loading 71 locating 5 door release locating 5 dots per inch dpi fax 141 dpi dots per inch fax 141 faxing 18 scanning 124 drivers changing paper types and sizes 66 changing settings Mac 43 changing settings Windows 35 presets Mac 45 settings Mac 45 settings Windows 75 supported Windows 32 DSL faxing 149 duplex printing double sided settings Windows 81 duplex settings changing 61 E e mail alerts setting up 185 e mail scanning to resolution settings 125 economy settings 194 Edge Control 103 edge to edge printing 116 electrical specifications 264 electronic faxes sending 153 Embedded Web Server EWS assigning passwords 193 embedded Web server EWS features 192 end of life disposal 268 enlarging documents copying 111 environmental features 3 environmental specifications 264 Downloaded from
28. until the software program is closed Change the default settings for all print jobs Change the product configuration settings 1 On the File menu click the Print button 2 Change the settings that you want on the various menus 1 On the File menu click the Print button 2 Change the settings that you want on the various menus 3 On the Presets menu click the Save As option and type a name for the preset These settings are saved in the Presets menu To use the new settings you must select the saved preset option every time you open a program and print Mac OS X 10 5 and 10 6 1 2 4 5 From the Apple menu click the System Preferences menu and then click the Print amp Fax icon Select the product in the left side of the window Click the Options amp Supplies button Click the Driver tab Configure the installed options Downloaded from ManualsPrinter com Manuals Software for Mac 43 Software for Mac computers HP Utility for Mac Use the HP Utility to set up product features that are not available in the printer driver You can use the HP Utility when the product uses a universal serial bus USB cable or is connected to a TCP IP based network Open the HP Utility From the dock click HP Utility Or From Applications click Hewlett Packard and then click HP Utility HP Utility features Use the HP Utility software to perform the following tasks
29. 16k 197 x 273 mm 7 75 x 10 75 inches 16k 195 x 270 mm 7 7 x 10 6 inches 16k 184 x 260 mm 7 25 x 10 25 inches 8 5 x 13 216 x 330 mm 8 5 x 13 inches 4x6 107 x 152 mm 4 x 6 inches 5 x 8 127 x 203 mm 5 x 8 inches 10 x 15 cm 100 x 150 mm 3 9 x 5 9 inches Custom Minimum 76 x127 mm 3 x 5 inches Maximum 216 x 356 mm 8 5 x 14 inches 1 These sizes are supported as custom sizes 66 Chapter6 Paper and print media ENWW Downloaded from ManualsPrinter com Manuals Table 6 2 Supported envelopes and postcards Size Dimensions Envelope 10 105 x 241 mm 4 13 x 9 49 inches Envelope DL 110 x 220 mm 4 33 x 8 66 inches Envelope C5 162 x 229 mm 6 93 x 9 84 inches Envelope B5 176 x 250 mm 6 7 x 9 8 inches Envelope Monarch 98 x 191 mm 3 9 x 7 5 inches Japanese Postcard Postcard JIS Double Japan Postcard Rotated Double Postcard JIS 100 x 148 mm 3 94 x 5 83 inches 148 x 200 mm 5 83 x 7 87 inches Supported paper types and tray capacity Paper type Weight Capacity Paper orientation Every day lt 96 g m 26 Ib bond Up to 150 sheets Side to be printed on face up with the top edge at the back of e Plain the tray e Light e Bond e Recycled Presentation e Matte paper mid weight e Glossy paper mid weight 96 130 g m 26 35 Ib bond height Up to 15 mm 0 6 inches stack Side to be printed on face up with the top edge at the back of the tray
30. 2 ce eeceecceeeeeeeeeeeeececccaecaeceeeeeeeeeeeeseeteneseneaateaes 130 Configure fax SOULINGS secciones iea aa A AAAA EEEE EAR A 134 Use the HP Fax Setup Wizard ssssoseeessessnenrrnnrrnsstesttertttnnttnntnnstesntesttnnttnnnnnnnnnenneen tnnt 135 Use the phone DOOK siscccvsdes catuarsdeea catanen aces A AARE EE AAE EN TEATE 136 Use the control panel to create and edit the fax phone DOOK ccccceeceeeeeeeeeeeteeeees 136 Import or export Microsoft Outlook contacts into the fax phone book ssssssssesseesrernenn 136 Use phone book data from other programs ccccceceeeeeeeeeeeeceeeecnaeeaeeeeeeeeeeeteetenneenaa 136 Delete phone book entries cccecceccecceceeeeeeeeeeeeeecaeceeeeeeeeteeseceaeaaaeaeeaeeeeeeeeeeesetsenanatenes 136 Use speed dials seeks ccecsduaevuctveiduwesusiavades vie caaeecad nnedsen ess east E e a eauanivaedthanlde E 137 Manage group dial GntrieS 2 c cccccececectseneeeneeedeeeceteaeeddansnesaeeteeneeenascenseeetenesennnedteneseanaes 138 GL PAX SOUS pss fia oy device cease da cu tdesbeiae cu savees sa tuiieak i slanpeec S 139 SONG Tax Sega encina E AETA 139 Receive f x settings asec eccccdacatecescsseccneesdviecceecsvacetecescuasdadancvvsaceneetvaaedecveevag tedeeeteadcedeevsaasdece 142 SOL fax polg seesi 147 SOAK nnne a a a a a a aa E aa aaa a a a aa A 148 ENEON U e EE E E T E O E E 148 Cancel a fax orsoni annii aa Aea AE E A Ea AE AA E E EAE 148 Del te faxes fom Mem
31. 252 ordering supplies Web sites 251 orientation selecting Windows 84 output bin locating 5 output quality HP ToolboxFX settings 190 outside lines dial prefixes 139 pauses inserting 139 P packaging product 261 page sizes scaling documents to fit Windows 94 pages per sheet selecting Windows 82 paper copy settings 116 covers using different paper 92 custom size Macintosh settings 45 default settings 190 default size for tray 72 fax autoreduction settings 145 ENWW first and last pages using different paper 92 first page 46 HP ToolboxFX settings 190 jams 222 pages per sheet 47 printing on preprinted letterhead or forms Windows 87 selecting 233 supported sizes 66 paper pickup problems solving 222 paper size changing 66 paper sizes selecting 79 selecting custom 80 paper type changing paper types changing 66 selecting 80 paper ordering 252 paper special printing Windows 89 part numbers print cartridges 252 pauses inserting 139 PBX faxing 149 PCL drivers 32 PCL settings HP ToolboxFX 191 phone book fax adding entries 152 deleting all entries 136 HP ToolboxFX tab 186 importing 136 phones receiving faxes from 133 157 phones connecting extra 133 phones downstream sending faxes from 154 photos copying 117 scanning 127 physical specifications 264 pixels per inch ppi scanning resolution 124 polling faxes 147 polling device 191 230 ENWW Downloaded from M
32. 266 ENWW Downloaded from ManualsPrinter com Manuals Environmental product stewardship Program cccccccccecceeeeeeeeeeeeeeeeeeeceeceeaaeeaecaeeeeeeeeeeeeeteeteeeeeieees 266 Protecting the environment cccccececcncceeeeeccceeeeeeeeccenenseeseceneresseeeceeessedaceeeeensedaenenennaece 266 OZONE production snsisgesanua aaa a na aeed E dene ene eee eed 266 Power Consumption ccceeeececeeeeceeeeceeeeeeee eee eeeeee eee EESAN ESE EEEEEEEEEEESEEE AEREE EEEE EEEE EEEE Ennen 266 Pap r US Grenin eiia E aaa aaa i ai aaia a aa aaa AR 267 Plastics anmode ann a a a AE A 267 HP LaserJet print supplies ccccceecece cee eeeeeeeeeeeeeceaaeaecaeeceeeeeeeeseccenaaeaeeeeeeeeeeeeeeeeees 267 Return and recycling instructions cecccceeeceeeeeeeeecneeeeeeeeneeeeeeeeaeeeeeeeaaeeeeeeeneeeeeeeeaes 267 PAD CM oeiee nni aonda eaa e aa a a A AEE 268 Material FeStrictionSssciiinnsai ainiai aad Ea a AE A EEEE E 268 Disposal of waste equipment by users in private households in the European Union 269 Chemical substances cceceeeeeeeecne cee ee eee ee eet ceeeaaeaaeceeeeeeeeeeessceaaeeeeeeeeeeeeeseeteesensaeees 269 Material Safety Data Sheet MSDS cece scene ee eee eene teste eaaeeeeeetiaeeeeeeeaeeeeeeeeaes 269 For m re INFORMATION iesassecsncdlastanaddeciastaeberedsasauadaddusdeshsanddeacanadaaddengsenduaadiadana snadedeesnanandatesss 269 Declaration of Conformity cece eeen
33. 4 Scroll to and touch the Allow Fax Reprint button and touch the On button Reprint faxes 1 From the Home screen touch the Fax button 2 Touch the Fax Menu button 3 Touch the Receive Options button 156 Chapter11 Fax ENWW Downloaded from ManualsPrinter com Manuals 4 Touch the Reprint Faxes button 5 Touch the entry for the fax that you want to reprint Receive faxes when fax tones are audible on the phone line If you have a telephone line that receives both fax and telephone calls and you hear fax tones when you answer the telephone you can start the receiving process in one of two ways Ifyou are close to the product press the Start Fax button on the control panel e If not press 1 2 3 in sequence on the telephone keypad listen for fax transmission sounds and then hang up NOTE In order for the second method to work the Extension Phone setting must be set to Yes ENWW Use fax 157 Downloaded from ManualsPrinter com Manuals Solve fax problems Fax troubleshooting checklist e Several possible fixes are available After each recommended action retry faxing to see if the problem is resolved e For best results during fax problem solving make sure the line from the product is plugged directly into the wall phone port Disconnect all other devices that are connected to the product 1 Verify that the telephone cord is plugged into the correct port on the back of the product 2 Ch
34. 8 5 x14 inches ae ell Paper source Factory Defaults Automatically Select x Print on both sides w4 Envelopes Yes fipover oS flip over al Cardstock Heavy ca wet Al 7 Type a name for the shortcut and click the OK button Name Please type a name for the new printing shortcut Improve print quality with Windows Select the page size with Windows 1 On the File menu in the software program click Print 2 Select the product and then click the Properties or Preferences button ENWW Basic print tasks with Windows 79 Downloaded from ManualsPrinter com Manuals 3 4 Click the Paper Quality tab Select a size from the Paper size drop down list Select a custom page size with Windows gt 6 On the File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Paper Quality tab Click the Custom button Type a name for the custom size and specify the dimensions e The width is the short edge of the paper e The length is the long edge of the paper NOTE Always load paper into the trays short edge first Click the OK button and then click the OK button on the Paper Quality tab The custom page size will appear in the list of paper sizes the next time you open the printer driver Select the paper type with Windows 1 2 3 4 5 6 On the File menu in the software program click P
35. CM1410series or the support flyer that came in the product box The Fax storage is full message appears ENWW Turn the product off then on Print all of the faxes and then have the sender resend the fax Ask the sender to divide a large fax job into smaller sections and then fax them individually Solve fax problems 177 Downloaded from ManualsPrinter com Manuals e Make sure that the resolution of the sending fax machine is not set to the Photo setting or the Superfine setting a From the Home screen touch the Setup button b Open the Fax Setup menu c Open the Advanced Setup menu d Open the Fax Resolution menu e Select the correct setting e Cancel all fax jobs or clear the faxes from memory The Fax is busy message appears e The product cannot receive a fax while attempting to send one Cancel the fax send and try sending at a later time Allow the product to try sending the fax again A fax is received but does not print The Private Receive feature is on e When the Private Receive feature is activated received faxes are stored in memory A password is required to print the stored faxes e Enter the password to print the fax If you do not know the password contact the product administrator NOTE Memory errors might occur if the faxes are not printed The product will not answer if the memory is full Sender receives a busy signal A handset is connected to the product e Ma
36. FCC statement for telecom products US This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the back of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the telephone company The REN is used to determine the quantity of devices which may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to determine the maximum REN for the calling area This equipment uses the following USOC jacks RJ11C An FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack ENWW Additional statements for telecom fax products 277 Downloaded from ManualsPrinter com Manuals which is Part 68 compliant This equipment cannot be used on telephone company provided coin service Connection to Party Line Service is subject to state tariffs If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinu
37. Flash Drive menu does not open when you insert the USB accessory The file does not print from the USB storage accessory e The file that you want to print is not listed in the USB Flash Drive menu The USB Flash Drive menu does not open when you insert the USB accessory 1 You might be using a USB storage accessory or a file system that this product does not support Save the files on a standard USB storage accessory that uses File Allocation Table FAT file systems The product supports FAT12 FAT16 and FAT32 USB storage accessories 2 If another menu is already open close that menu and then reinsert the USB storage accessory 3 The USB storage accessory might have multiple partitions Some USB storage accessory manufacturers install software on the accessory that creates partitions similar to a CD Reformat the USB storage accessory to remove the partitions or use a different USB storage accessory 4 The USB storage accessory might require more power than the product can provide a Remove the USB storage accessory b Turn the product off and then on c Usea USB storage accessory that has its own power supply or that requires less power 5 The USB storage accessory might not be functioning correctly a Remove the USB storage accessory b Turn the product off and then on c Try printing from another USB storage accessory The file does not print from the USB storage accessory 1 Make sure paper is in the tra
38. From the Home screen touch the Setup button b Open the Fax Setup menu c Open the Advanced Setup menu d Open the Fax Speed menu e Select the correct setting 168 Chapter11 Fax ENWW Downloaded from ManualsPrinter com Manuals A No dial tone e Turn off the Error Correction option a From the Home screen touch the Setup button b Open the Service menu c Open the Fax Service menu d Open the Error Correction menu e Select the Off setting NOTE Turning off the Error Correction option can reduce image quality If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box Make sure that the telephone cord is plugged into the correct port on the product Make sure that the telephone cord from the product is plugged directly into the wall telephone jack Check for a dial tone on the phone line by using the Siart Fax button Unplug the product telephone cord from the wall plug in a telephone and try making a voice call Unplug the telephone cord from both the product and the wall and replug the cord Make sure that you are using the telephone cord that came with the product Plug the product phone cord into a jack for another phone line Check the phone line by using the Run Fax Test option from the Service menu on the control panel a From the Home screen touch the Setup button b Open the Service menu c Open the Fax Servic
39. If the print quality on the copied pages is not acceptable clean the scanner glass and the small glass strip Step 5 Test the fax sending functionality 1 From the control panel Home screen touch the Setup button 2 Open the Service menu and then open the Fax Service menu Touch the Run Fax Test button to test the fax functionality 3 Touch the Fax button on the product control panel and then touch the Start Fax button Step 6 Test the fax receiving functionality 1 From the control panel Home screen touch the Setup button 2 Open the Service menu and then open the Fax Service menu Touch the Run Fax Test button to test the fax functionality 3 Use another fax machine to send a fax to the product 4 Ifthe product does not receive the fax make sure that you do not have too many telephone devices connected to the product and that all telephone devices are connected in the correct order 5 Review and reset the product fax settings 6 Turn off the Private Receive feature Step 7 Try sending a print job from a computer 1 Use a word processing program to send a print job to the product 2 Ifthe job does not print make sure you selected the correct printer driver 3 Uninstall and then reinstall the product software Step 8 Test the walk up USB printing functionality 1 Load a PDF document or JPEG photo onto a USB flash drive and insert it in the slot on the front of the product 2 On the control panel
40. Import Export Phone Book Use phone book data from other programs NOTE Before a phone book from another program can be imported you must use the export feature in that other program HP ToolboxFX can import contact information from the following software program phone books e Microsoft Outlook e Lotus Notes e Microsoft Outlook Express e A phone book previously exported from another HP product s ToolboxFX software Delete phone book entries You can delete all phone book entries that are programmed in the product 136 Chapter11 Fax ENWW Downloaded from ManualsPrinter com Manuals A CAUTION After phone book entries are deleted they cannot be recovered 1 From the Home screen touch the Fax button 2 Touch the Fax Menu button Touch the Phone Book Setup button 4 Touch the Delete Entry button Or to delete all the entries touch the Delete All Entries button 5 Touch the entry that you want to delete Use speed dials Create and edit speed dial entries 1 From the Home screen touch the Fax button Touch the Fax Menu button Touch the Phone Book Setup button Touch the Individual Setup button Touch an unassigned number from the list Ot ee N Use the keypad to enter a name for the entry and then touch the OK button 7 Use the keypad to enter the fax number for the entry and then touch the OK button Delete speed dial entries 1 From the Home screen touch the Fax butto
41. Manuals Product updates Software and firmware updates and installation instructions for this product are available at www hp com support CM1410series Click Downloads and drivers click the operating system and then select the download for the product ENWW Product updates 205 Downloaded from ManualsPrinter com Manuals 206 Chapter 12 Manage and maintain the product ENWW Downloaded from ManualsPrinter com Manuals 13 Solve problems Self help e Problem solving checklist e Factors that affect product performance Restore the factory set defaults e Interpret control panel messages e Paper feeds incorrectly or becomes jammed e Improve print quality e The product does not print or it prints slowly e Solve walk up USB printing problems Solve connectivity problems e Solve wireless network problems Product software problems e Solve common Mac problems ENWW 207 Downloaded from ManualsPrinter com Manuals Self help In addition to the information in this guide other sources are available that provide helpful information HP Help and Learn Center The HP Help and Learn Center and other documentation are on the CD that came with the product or in the HP Program folder on your computer The HP Help and Learn Center is a product help tool that provides easy access to product information HP product Web support troubleshooting and regulatory and safety information
42. ManualsPrinter com Manuals environmental stewardship program 266 error messages control panel 212 error messages fax 160 168 174 error report fax printing 167 error correction setting fax 167 errors software 247 European Union waste disposal 269 eventlog 185 extension phones receiving faxes from 133 sending faxes from 154 F factory set defaults restoring 211 fax answer mode 17 143 autoreduction 145 billing codes 142 blocking 143 canceling 148 confirming number 154 contrast setting 141 delaying sending 154 deleting from memory 148 detect dial tone settings 139 dial prefixes 139 dialing tone or pulse 140 error report printing 167 error correction 167 extension phone receiving 133 factory set defaults restoring 211 forwarding 142 pauses inserting 139 polling 147 printing 156 printing private faxes 156 private receive 146 receive log 188 receiving when you hear fax tones 157 redial settings 140 reports 27 ENWW reports printing all 166 reprinting faxes 145 reprinting from memory 156 resolution 141 ring patterns 144 ring type 17 rings to answer 144 security private receive 146 send log 188 sending from a telephone 154 sending from software 153 solve general problems 180 speed dials 152 stamp received 146 unable to receive 174 unable tosend 168 using DSL PBX or ISDN 149 using VoIP 150 V 34 setting 167 volume settings 146 fax date setup use control panel 134 use HP Fax Setup Wizard
43. North America or go to www hp com go anticounterfeit when you install an HP print cartridge and the control panel message says the cartridge is non HP or used HP will help determine if the cartridge is genuine and take steps to resolve the problem Your print cartridge might not be a genuine HP print cartridge if you notice the following e The supplies status page indicates that a non HP or used supply is installed e You are experiencing a high number of problems with the print cartridge e The cartridge does not look like it usually does for example the packaging differs from HP packaging Recycle supplies To recycle a genuine HP print cartridge place the used cartridge in the box in which the new cartridge arrived Use the enclosed return label to send the used supply to HP for recycling For complete information see the recycling guide that is included with each new HP supply item 196 Chapter 12 Manage and maintain the product ENWW Downloaded from ManualsPrinter com Manuals Print cartridge layout 1 Cartridge memory chip 2 Plastic shield 3 Imaging Drum Do not touch the imaging drum on the bottom of the print cartridge Fingerprints on the imaging drum can cause print quality problems Replacement instructions Replace the print cartridges The product uses four colors and has a different prin
44. PDEs for use with Mac OS X computers The HP printer PPD and PDE files in combination with the built in Apple PostScript printer drivers provide full printing functionality and access to specific HP printer features Install software for Mac operating systems Install software for Mac computers connected directly to the product This product supports a USB 2 0 connection Use an A to B type USB cable HP recommends using a cable that is no longer than 2 m 6 5 ft 1 Connect the USB cable to the product and the computer 2 Install the software from the CD 3 Click HP Installer icon and follow the onscreen instructions 4 On the Congratulations screen click the OK button 5 Print a page from any program to make sure that the printing software is correctly installed 40 Chapter4 Use the product with Mac ENWW Downloaded from ManualsPrinter com Manuals Install software for Mac computers on a wired network Configure the IP address 1 Connect the network cable to the product and to the network Wait for 60 seconds before continuing During this time the network recognizes the product and assigns an IP address or host name for the product At the product control panel press the Setup button Touch the Reports menu and then touch the Configuration Report button to print the configuration report Find the IP address on the configuration report LASERJET PROFESSIONAL CM1410 COLOR MFP SERIES Self
45. Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 Phone 208 396 6000 ENWW Declaration of Conformity 271 Downloaded from ManualsPrinter com Manuals Declaration of Conformity wireless models Declaration of Conformity according to ISO IEC 17050 1 and EN 17050 1 Manufacturer s Name Hewlett Packard Company DoC BOISB 0603 06 rel 1 0 Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet Professional CM1415fnw Regulatory Model Number BOISB 0603 06 BOISB 0903 00 US Fax Module LIU BOISB 0903 01 EURO Fax Module LIU SDGOB 0892 Radio Module Product Options ALL Print Cartridges CE320A CE321A CE322A CE323A conforms to the following Product Specifications SAFETY IEC 60950 1 2005 EN60950 1 2006 IEC 60825 1 2007 EN 60825 1 2007 Class 1 Laser LED Product IEC 62311 2007 EN 62311 2008 GB4943 2001 EMC CISPR22 2005 A1 EN55022 2006 A1 Class B EN 61000 3 2 2006 EN 61000 3 3 1995 A1 A2 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 2008 GB17625 1 2003 TELECOM ES 203 021 FCC Title 47 CFR Part 68 Radio EN 301 489 1 V1 8 1 EN 301 489 17 V1 3 2 EN 300 328 V1 7 1 FCC Title 47 CFR Part 15 Subpart C Section 15 247 IC RSS 210 ENERGY USE Regulation EC No 1275 2008 Supplementary Information The product herewith compli
46. See www hp com support CM1410series or the support flyer that came in the product box Fax receive error An error occurred while trying to receive a fax Ask the sender to resend the fax Try faxing back to the sender or another fax machine Check that the telephone cord is securely connected by unplugging and replugging the cord Make sure that you are using the telephone cord that came with the product Open the Service menu and touch the Fax Service button Touch the Run Fax Test button This test verifies that the phone cord is connected to the correct port and that the phone line has a signal The product prints a report with the results Decrease the fax speed Ask the sender to resend the fax Turn off error correction mode Ask the sender to resend the fax NOTE Turning off error correction mode can reduce the quality of the fax image Connect the product to a different phone line If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box EE 216 Chapter 13 Solve problems ENWW Downloaded from ManualsPrinter com Manuals Table 13 1 Control panel messages continued Control panel message Description Recommended action Fax Send error An error occurred while trying to send a fax Try resending the fax Try faxing to another fax number Check that the telephone cord is securely connected by unplugging and replug
47. Use the HP Embedded Web Server HP Toolbox software or the control panel to set a password e f you do not know the password for the product contact your system administrator e Verify with the system administrator that the fax functionality has not been disabled Unable to use speed dials Make sure that the fax number is valid If an outside line requires a prefix turn on the Dial Prefix option or include the prefix in the speed dial number a From the Home screen touch the Setup button b Open the Fax Setup menu c Open the Basic Setup menu d Open the Dial Prefix menu e Select the On setting Unable to use group dials Make sure that the fax number is valid o If an outside line requires a prefix turn on the Dial Prefix option or include the prefix in the speed dial number a From the Home screen touch the Setup button b Open the Fax Setup menu c Open the Basic Setup menu d Open the Dial Prefix menu e Select the On setting e Set up all entries in the group with speed dial entries a Open an unused speed dial entry b Enter the fax number for the speed dial c Touch the OK button to save the speed dial 172 Chapter 11 Fax ENWW Downloaded from ManualsPrinter com Manuals Receive a recorded error message from the phone company when trying to send a fax e Make sure you dial the fax number correctly and make sure that the phone service is not blocked For example some phone serv
48. a software program WIA uses Microsoft software to scan instead of the HP Scan software Generally a software program is WIA compliant if it has a command such as Picture From Scanner or Camera in the Insert or File menu If you are unsure whether the program is WIA compliant see the software program Help or documentation Start the scan from within the WIA compliant program See the software program Help or documentation for information about the commands and steps to use Or From the Windows control panel in the Cameras and Scanner folder located inside the Hardware and Sound folder for Windows Vista and Windows 7 double click the product icon This opens the standard Microsoft WIA Wizard which enables you to scan to a file Scan by using optical character recognition OCR software To import scanned text into your preferred word processing program for editing open the HP Scan software and select the shortcut named Save as Editable Text OCR You can also use third party OCR software The Readiris OCR program is included on a separate CD that shipped with the product To use the Readiris program install it from the appropriate software CD and then follow the instructions in the online Help Cancel a scan To cancel a scan job use one of the following procedures e On the product control panel touch the Cancel X button e Click the Cancel button in the on screen dialog box ENWW Use scan functions 123 Downloaded fro
49. and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner A CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product 4 Dry the glass and white plastic backing with a chamois or a cellulose sponge to prevent spotting 5 Plug in the product and then use the power switch to turn on the product Clean the document feeder pickup rollers and separation pad If the product document feeder experiences paper handling problems such as jams or multiple page feeds clean the document feeder rollers and separation pad 1 Open the document feeder cover A ENWW Clean the product 203 Downloaded from ManualsPrinter com Manuals 2 Use a moist lint free cloth to wipe both pickup rollers and the separation pad to remove dirt Par 3 Close the document feeder cover b Clean the touch screen Clean the touch screen whenever it is necessary to remove fingerprints or dust Wipe the touch screen gently with a clean water dampened lint free cloth A CAUTION Use water only Solvents or cleaners can damage the touch screen Do not pour or spray water directly onto the touch screen 204 Chapter 12 Manage and maintain the product ENWW Downloaded from ManualsPrinter com
50. appropriate response for each question amp NOTE The maximum number of characters for the fax number is 20 NOTE The maximum number of characters for the fax header is 25 Configure fax settings You can configure the product fax settings from the control panel or from the HP ToolboxFX software In the United States and many other countries regions setting the time date and other fax header information is a legal requirement Use the control panel to set the fax time date and header To use the control panel to set the date time and header complete the following steps 1 From the Home screen touch the Setup button Touch the Fax Setup menu Touch the Basic Setup menu Scroll to and touch the Time Date button Select the 12 hour clock or 24 hour clock Use the keypad to enter the current time and then touch the OK button Select the date format Use the keypad to enter the current date and then touch the OK button oe Soe oS Se IP Touch the Fax Header menu o Use the keypad to enter your fax number and then touch the OK button E NOTE The maximum number of characters for the fax number is 20 11 Use the keypad to enter your company name or header and then touch the OK button NOTE The maximum number of characters for the fax header is 25 Use of common localized letters in fax headers When using the control panel to enter your name in the header or to enter a name for a
51. button and then touch the Fax Menu button b Open the Fax Reports menu c Open the Fax Activity Log menu d Select the Print Log Now option e Ifa phone is connected to the product make sure that the phone is hung up e Disconnect all other lines between the fax and the product e Connect the product directly into the wall telephone jack and resend the fax The control panel displays the message Storing page 1 and does not progress beyond that message Delete stored faxes from memory a From the Home screen touch the Setup button b Open the Service menu c Open the Fax Service menu d Select the Clear Saved Faxes item Faxes can be received but not sent Send fax and nothing happens 1 Check for a dial tone on the phone line by using the Start Fax button 2 Turn the product off then on 3 Use the control panel or the HP Fax Setup Wizard to configure the fax time date and fax header information a From the Home screen touch the Setup button b Open the Fax Setup menu c Open the Basic Setup menu ENWW Solve fax problems 171 Downloaded from ManualsPrinter com Manuals d Open the Fax Header menu e Enter the correct settings 4 Verify that any extension phones on the line are hung up 5 If using a DSL service make sure that the phone line connection to the product includes a high pass filter Unable to use fax functions from the control panel e The product might be password protected
52. e Select Cancel from the Paper out action drop down list to cancel the print job The Paper out time field specifies how long the product waits before acting on your selections You can specify from 0 to 3600 seconds amp NOTE You must click Apply before your changes take effect Print Quality Use these options to improve the appearance of your print jobs Color Calibration e Power On Calibration Specify whether the product should calibrate when you turn it on e Calibration Timing Specify how frequently the product should calibrate e Calibrate Now Set the product to calibrate immediately NOTE You must click Apply before your changes take effect Print Density Use these settings to make fine adjustments in the amount of each color of toner that is used for your printed documents e Contrasts Contrast is the range of difference between light highlight and dark shadow colors To increase the overall range between light and dark colors increase the Contrasts setting Highlights Highlights are colors that are nearly white To darken highlight colors increase the Highlights setting This adjustment does not affect midtone or shadow colors e _Midtones Midtones are colors that are halfway between white and solid density To darken midtone colors increase the Midtones setting This adjustment does not affect highlight or shadow colors e Shadows Shadows are colors that are nearly solid density To
53. emissions e Environmental specifications ENWW 263 Downloaded from ManualsPrinter com Manuals Physical specifications Table C 1 Physical specifications Product Height Depth Width Weight HP LaserJet Pro 413 mm 16 3 inches 472 mm 18 6 inches 442 mm 17 4 inches 22 6 kg 49 8 Ib CM1415 Power consumption electrical specifications and acoustic emissions See www hp com support CM1410series for current information A CAUTION Power requirements are based on the country region where the product is sold Do not convert operating voltages This will damage the product and void the product warranty Environmental specifications Table C 2 Environmental specifications Recommended Operating Storage Temperature 15 to 32 5 C 15 to 32 5 C 20 to 40 C 59 to 90 5 F 59 to 90 5 F 4 to 104 F Relative humidity 20 to 70 10 to 80 95 or less Altitude 0 to 3048 m 0 to 10 000 ft 1 Values are subject to change 264 Appendix C Product specifications ENWW Downloaded from ManualsPrinter com Manuals D Regulatory information e FCC regulations e Environmental product stewardship program e Declaration of Conformity Declaration of Conformity wireless models e Safety statements e Additional statements for telecom fax products e Additional statements for wireless products ENWW 265 Downloaded from ManualsPrinter com Manuals FCC regu
54. from ManualsPrinter com Manuals Advanced Printing Shortcuts Paper Qualty Effects Finishing Color Services Color Options Automatic Print in Grayscale Color Themes RGB color Default SRGB x ra About Hep Cancel Apply 5 Click the Print in Grayscale option to print a color document in black and shades of gray Use this option to print color documents for photocopying or faxing You can also use this option to print draft copies or to save color toner 6 Click the OK button Manual color options Use manual color options to adjust the Neutral Grays Halftone and Edge Control options for text graphics and photographs Table 8 1 Manual color options Setting description Setting options Edge Control e Off turns off both trapping and adaptive halftoning The Edge Control setting determines the rendering e Light sets trapping at a minimal level Adaptive halftoning is on of edges Edge control has two components adaptive halftoning and trapping Adaptive halftoning e Normal sets trapping at a medium level Adaptive halftoning is on increases edge sharpness Trapping reduces the effect of color plane misregistration by overlapping Maximum is the most aggressive trapping setting Adaptive the edges of adjacent objects slightly halftoning is on Halftone e Smooth provides better results for large solid filled print areas and enhances photographs by smoo
55. from the document feeder 1 Insert the originals into the document feeder face up NOTE The document feeder capacity is up to 35 sheets of 75 g m or 20 Ib media CAUTION To prevent damage to the product do not use an original that contains correction tape correction fluid paper clips or staples Also do not load photographs small originals or fragile originals into the document feeder 2 Adjust the paper guides until they are snug against the paper 3 From the Home screen touch the Fax button ENWW Use fax 151 Downloaded from ManualsPrinter com Manuals 4 Use the keypad to type the fax number 5 Touch the Siart Fax button Use speed dials and group dial entries 1 Load the document into the document feeder or onto the scanner glass 2 From the Home screen touch the Fax button 3 On the keypad touch the fax phone book icon ee e Bia a iata iasa ia Ear ira he 4 Touch the name of the individual or group entry that you want to use 5 Touch the Start Fax button 152 Chapter11 Fax ENWW Downloaded from ManualsPrinter com Manuals Send a fax from the software The following information provides basic instructions for sending faxes by using the software that came with the product All other software related topics are covered in the software Help which can be opened from the software program Help menu You can fax electronic documents from a computer if you meet the fo
56. in its original box and bag 2 Tape the boxes together using strapping or packaging tape The package can weigh up to 31 kg 70 Ib 3 Use a single pre paid shipping label OR 1 Use your own suitable box or request a free bulk collection box from www hp com recycle or 1 800 340 2445 holds up to 31 kg 70 Ib of HP LaserJet print cartridges 2 Use a single pre paid shipping label Single returns 1 Package the HP LaserJet print cartridge in its original bag and box 2 Place the shipping label on the front of the box ENWW Environmental product stewardship program 267 Downloaded from ManualsPrinter com Manuals Shipping For all HP LaserJet print cartridge recycling returns give the package to UPS during your next delivery or pickup or take it to an authorized UPS drop off center For the location of your local UPS drop off center call 1 800 PICKUPS or visit www ups com If you are returning via USPS label give the package to a U S Postal Service carrier or drop off at a U S Postal Service Office For more information or to order additional labels or boxes for bulk returns visit www hp com recycle or call 1 800 340 2445 Requested UPS pickup will be charged normal pickup rates Information subject to change without notice Residents of Alaska and Hawaii Do not use the UPS label Call 1 800 340 2445 for information and instructions The U S Postal Service provides no cost cartridge return transportation services und
57. in the system tray right click the icon and select Close or Disable e Try plugging the USB cable into a different USB port on the computer An error message was displayed during the software e Reinstall the product software installation NOTE Close any applications that are running To close an application that has an icon in the task bar right click the icon and select Close or Disable e Check the amount of free space on the drive where you are installing the product software If necessary free up as much space as you can and reinstall the product software e _ lIfnecessary run the Disk Defragmenter and reinstall the product software The product is in Ready mode but nothing prints e Print a Configuration page and verify the product functionality e Verify that all of the cables are correctly seated and within specifications This includes the USB and power cables Try a new cable ENWW Product software problems 247 Downloaded from ManualsPrinter com Manuals Solve common Mac problems The printer driver is not listed in the Print amp Fax list The product name does not appear in the product list in the Print amp Fax list The printer driver does not automatically set up the selected product in the Print amp Fax list A print job was not sent to the product that you wanted When connected with a USB cable the product does not appear in the Print amp Fax list after the driver is select
58. into the document feeder 2 From the Home screen touch the Copy button Touch the Settings button and then scroll to and touch the Optimize button Touch the arrow buttons to scroll through the options and then touch an option to select it 4 Touch the Black or Color button to start copying Check the scanner glass for dirt and smudges Over time specks of debris might collect on the scanner glass and white plastic backing which can affect performance Use the following procedure to clean the scanner glass and white plastic backing 1 Use the power switch to turn off the product and then unplug the power cord from the electrical socket 2 Open the scanner lid 114 Chapter9 Copy ENWW Downloaded from ManualsPrinter com Manuals 3 Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product 4 Dry the glass and white plastic with a chamois or a cellulose sponge to prevent spotting 5 Plug in the product and then use the power switch to turn on the product Adjust the lightness or darkness for copies 1 Load the document onto the scanner glass or into the document feeder
59. machine answers the call the product listens to the call and automatically answers it if it detects fax tones The default setting for rings to answer is five for the U S and Canada and two for other countries regions Use the following table to determine the number of rings to answer to use Type of telephone line Recommended rings to answer setting Dedicated fax line receiving only fax calls Set to a number of rings within the range shown on the control panel display The minimum and maximum number of rings allowed varies by country region One line with two separate numbers and a ring pattern service One or two rings If you have an answering machine or computer voicemail for the other telephone number make sure that the product is set to a greater number of rings than the answering system Also use the distinctive ring feature to differentiate between voice and fax calls Shared line receiving both fax and voice calls with only an Five rings or more attached telephone Shared line receiving both fax and voice calls with an Two rings more than the answering machine or computer attached answering machine or computer voicemail voicemail i To set or change the number of rings to answer use the following steps 1 From the Home screen touch the Setup 9 button 2 Touch the Fax Setup menu 3 Touch the Basic Setup menu 4 Touch the Rings to Answer button 5 Use the keypad to enter the number o
60. one touch key speed dial entry or group dial entry touch the 123 button to open a keypad that contains special characters 134 Chapter11 Fax ENWW Downloaded from ManualsPrinter com Manuals Use the HP Fax Setup Wizard If you did not complete the fax setup process at the time you installed the software you can complete it at any time by using the HP Fax Setup Wizard 1 Click Start and then click Programs 2 Click HP click the name of the product and then click HP Fax Setup Wizard 3 Follow the onscreen instructions in the HP Fax Setup Wizard to configure the fax settings ENWW Set up fax 135 Downloaded from ManualsPrinter com Manuals Use the phone book You can store frequently dialed fax numbers up to 120 entries either as individual fax numbers or as groups of fax numbers Use the control panel to create and edit the fax phone book 1 From the Home screen touch the Fax button 2 Touch the Fax Menu button Touch the Phone Book Setup button Touch the Individual Setup button to create a speed dial entry Touch an unassigned number from the list Use the keypad to enter a name for the entry and then touch the OK button 7 Use the keypad to enter the fax number for the entry and then touch the OK button Import or export Microsoft Outlook contacts into the fax phone book 1 Open HP ToolboxFX 2 Click Fax and then click Fax Phone Book 3 Browse to the program phone book and then click
61. outside of the published environmental specifications for the printer product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and print samples or contact HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU ENWW HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement 255 Downloaded from ManualsPrinter com Manuals Data stored on the print cartridge The HP print cartridges used with this product contain a memory chip that assists in the operation of the product In addition this memory c
62. page orientation with Windows 1 Onthe File menu in the software program click Print 84 Chapter 7 Print tasks Downloaded from ManualsPrinter com Manuals Orientation Portrait Landscape E Rotate by 180 degrees Co tances ave Advanced Printing Shortcuts Paper Quality Effects Finishing Color Services Document Options E Print on both sides manually Flip pages up Booklet layout Pages per sheet 2 nages per sheet x E Print page borders Page order Portrait Landscape E Rotate by 180 degrees Apo ENWW 2 Select the product and then click the Print LY msan Properties or Preferences button Printer Se Status Idle l Hod Printet Type HP LaserJet CM1410 Series PCL 6 where LPT1 E Print to File Comment E Manual duplex Page range Copies all Number of copies fi 5 Current page Selectio p Pages F Collate Enter page numbers and or page ranges separated by commas For example 1 3 5 12 Print what Document Zoom Pages per sheet Print All pages in range x a Eats pee x Scale to paper size No Scaling x 3 Click the Finishing tab mm Advanced Printing Shortcuts Paper Quality al Services Document Options E Print on both sides manually Flip pages up Off Page
63. print job and then click Delete Change the paper size and type with Mac 1 On the File menu in the software program click the Print option In the Copies amp Pages menu click the Page Setup button Select a size from the Paper Size drop down list and then click the OK button 2 3 4 Open the Finishing menu 5 Select a type from the Media type drop down list 6 Click the Print button Resize documents or print on a custom paper size with Mac Mac OS X 10 5 and 10 6 1 On the File menu click the Print option Use one of these methods 2 Click the Page Setup button 3 Select the product and then select the correct settings for the Paper Size and Orientation options 1 On the File menu click the Print option 2 Open the Paper Handling menu 3 In the Destination Paper Size area click the Scale to fit paper size box and then select the size from the drop down list Create and use printing presets with Mac Use printing presets to save the current printer driver settings for reuse ENWW Print with Mac 45 Downloaded from ManualsPrinter com Manuals Create a printing preset 1 2 3 4 5 On the File menu click the Print option Select the driver Select the print settings that you want to save for reuse In the Presets menu click the Save As option and type a name for the preset Click the OK button Use printing presets 1 2 3 On the File menu click the Print opti
64. print personality amp NOTE You must click Apply before your changes take effect PostScript Use this option when you are using the PostScript print personality When the Print PostScript error option is turned on the PostScript error page automatically prints when PostScript errors occur amp NOTE You must click Apply before your changes take effect Network Settings The network administrator can use this tab to control the network related settings for the product when it is connected to an IP based network amp NOTE You cannot configure wireless network settings by using the HP ToolboxFX software ENWW Use the HP ToolboxFX software 191 Downloaded from ManualsPrinter com Manuals Use the HP Embedded Web Server This product is equipped with an embedded Web server EWS which provides access to information about product and network activities A Web server provides an environment in which web programs may run much in the same way that an operating system such as Windows provides an environment for programs to run on a computer The output from these programs can then be displayed by a Web browser such as Microsoft Internet Explorer Safari or Netscape Navigator An embedded Web server resides on a hardware device such as an HP LaserJet product or in firmware rather than as software that is loaded on a network server The advantage of an EWS is that it provides an interface to the produc
65. scanner glass cleaning 202 237 scanning black and white 125 canceling 123 color 124 from HP Scan Windows 122 from Mac software 50 grayscale 125 methods 122 OCR software 123 photos 127 resolution 124 TWAIN compliant software 122 WIA compliant software 122 sending faxes billing codes 142 canceling 148 confirmation 154 delaying 154 error report printing 167 forwarding 142 from downstream telephone 154 from software 153 log HP ToolboxFX 188 serial number locating 8 service repacking product 261 Service menu 23 Services tab Macintosh 48 settings driver presets Mac 45 drivers 35 drivers Mac 43 factory set defaults restoring 211 HP ToolboxFX 189 shipping product 261 shortcuts Windows creating 77 using 76 114 126 Downloaded from ManualsPrinter com Manuals size 264 size copy reducing or enlarging 111 sizes media Fit to Page setting faxing 145 sleep delay disabling 194 enabling 194 small documents copying 110 software embedded Web server 37 HP ToolboxFX 37 HP Utility 44 installing USB connections 53 installing wired networks 41 55 Linux 37 problems 247 Readiris OCR 123 scanning from TWAIN or WIA 122 sending faxes 153 software license agreement 257 Solaris 37 supported operating systems 32 40 uninstalling for Windows 36 uninstalling Mac 43 UNIX 37 Windows 37 Windows components 31 Solaris software 37 solve fax problems 168 solve problems fax 180 solving direct co
66. take a few minutes e PIN Select the Generate PIN option and follow the instructions on the control panel The product generates a unique PIN which you must type into the wireless router s setup screen Establishing the wireless connection can take a few minutes NOTE If this method is not successful try using the Wireless Setup Wizard on the product control panel or try using the USB cable connection method Connect the product to a wireless network using the Wireless Setup Wizard If your wireless router does not support WiFi Protected Setup WPS you can use this method to install the product on a wireless network 1 From the Home screen touch the Wireless W button 2 Touch the Wireless Menu button and then touch the Wireless Setup Wizard button 3 The product scans for available wireless networks and returns a list of network names SSIDs Select the SSID for your wireless router from the list if it is available If the SSID for your wireless router is notin the list touch the Enter SSID button When prompted for the type of network security select the option that your wireless router uses A keypad opens on the control panel display 4 If your wireless router uses WPA security type the passphrase on the keypad If your wireless router uses WEP security type the key on the keypad 5 Touch the OK button and wait while the product establishes a connection with the wireless router Establishing the wireless connecti
67. the Color Calibration item 3 Select the Calibrate Now option Check the print cartridges Check each print cartridge and replace it if necessary if you are having any of the following problems e The printing is too light or seems faded in areas e Printed pages have small unprinted areas e Printed pages have streaks or bands NOTE If you are using a draft print setting the printing might appear light If you determine that you need to replace a print cartridge print the Supplies Status Page to find the part number for the correct genuine HP print cartridge Type of print cartridge Steps to resolve the problem Refilled or remanufactured print Hewlett Packard Company cannot recommend the use of non HP supplies either cartridge new or remanufactured Because they are not HP products HP cannot influence their design or control their quality If you are using a refilled or remanufactured print cartridge and are not satisfied with the print quality replace the cartridge with a genuine HP cartridge that has the words HP or Hewlett Packard on it or has the HP logo on it Genuine HP print cartridge 1 The product control panel or the Supplies Status page indicates Very Low status when the cartridge has reached the end of its estimated life Replace the print cartridge if print quality is no longer acceptable 2 Printa Print Quality Page from the Reports menu on the control panel If streaks or marks ar
68. the page duplex printing with MaC eeeseeeeeeeeeeeneeeeeeeeeenaaes 47 Set the color options with Ma ccseeceeceeeeeeeeeeeeeeeteeeecaeaaeeeeeeeeeeeeeeseesecseesencansaeeees 47 Use the Services menu With Ma cceeeeeeeeeeenecceecaeecaecceeeeeeeeeeeeeeeeeeeeeeeeteeteeeteneneees 48 Fax WIT MAG oie eres cee eke tase caeaata tagtames ata a a A a E A Haevanvusaanciecs dea tecueerdeaie 49 Scan With MAG creion eias gada ie oiie adani aa aandar aaraa a adsa adie ead encdesSaadsduedenstieredeetanionss 50 5 Connect The Prod UGE annn eke ea ee eee ee 51 Supported network operating SYStEMS cccccccccecceeceeeeeeeeeeeceaaeaaecaeceeeeeeeeeeeeeeeeseccccccaecaeeaeeeeeeeeeess 52 Printer Sharing GISCIAIN GE sirccceseaceccaecdseagedcabecsesgedcabecesineeasaae ssUdaveienesdoulawsiaane eataunaee aelacedss 52 CONNECE with USB sencatcadicervenatacleetvanssutteabanaatdedsaasidateedvensaaubandva vad dudaxeaaaddeceesearaadantuas mad deadiasiaandedtesean 53 CD installation seinninn tuinn aada ai ia annaa daaa dadaran ana a adea eant 53 Connect toca NEtWOMK asnes e enii E LEEI aa a a Ea a a a 54 Supported network protocols serierne iinan aaa aa aaa aaa 54 Install the product on a wired Network cecceeeeeceecceeceecceeeceeeeeeeeeeeeeeeeeettteeteeeeeeeieneeenea 54 Install the product on a wireless network cccecceeceeceeeeeeeeeeeeeeceeceneaaeeeeeeeeeeeeeeeetteeteees 55 Configure IP network se
69. touch the USB Flash Drive button and try printing the document or photo 3 If no documents are listed try a different type of USB flash drive 210 Chapter 13 Solve problems ENWW Downloaded from ManualsPrinter com Manuals Factors that affect product performance Several factors affect the time it takes to print a job e The software program that you are using and its settings The use of special paper such as transparencies heavy paper and custom size paper e Product processing and download time e The complexity and size of graphics e The speed of the computer you are using e The USB or network connection e Whether the product is printing in color or in monochrome e The type of USB flash drive if you are using one Restore the factory set defaults A CAUTION Restoring the factory set defaults returns all of the product and network settings to the factory defaults and it also clears the fax header name phone number and any stored faxes in the product memory This procedure also clears the fax phone book and deletes any pages that are stored in the memory The procedure then automatically restarts the product 1 On the product control panel touch the Setup button 2 Scroll to and touch the Service menu 3 Scroll to and touch the Restore Defaults button and then touch the OK button The product automatically restarts ENWW Factors that affect product performance 211 Downloaded from ManualsPrinter c
70. 0 ppi e Black and White if the image does not require smooth gradation Grayscale if the image requires smooth gradation e Color if the image is in color Edit text 300 ppi e Black and White Print graphics or text 600 ppi for complex graphics or if you e Black and White for text and line art want to significantly enlarge the document e Grayscale for shaded or colored graphics and photos 300 ppi for normal graphics and text e Color if the image is in color 150 ppi for photos Display on screen 75 ppi e Black and White for text e Grayscale for graphics and photos e Color if the image is in color Color You can set the color values to the following settings when scanning Setting Recommended use Color Use this setting for high quality color photos or documents in which the color is important Black and White Use this setting for text documents Grayscale Use this setting when file size is an issue or when you want to scan a document or photograph quickly ee eee reer errr rere eee eee eee eee eee eee ENWW Scan settings 125 Downloaded from ManualsPrinter com Manuals Scan quality Over time specks of debris might collect on the scanner glass and white plastic backing which can affect performance Use the following procedure to clean the scanner glass and white plastic backing 1 Use the power switch to turn off the product and then unplug the power cord from the electrical socket 2 Open the sc
71. 06 95 EC the R amp TTE Directive 1999 5 EC Annex II the EuP Directive 2005 32 EC and carries the CE Marking C accordingly 270 Appendix D Regulatory information ENWW Downloaded from ManualsPrinter com Manuals This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s 3 Telecom approvals and standards appropriate for the target countries regions have been applied to this product in addition to those listed above 4 This product uses an analog fax accessory module which Regulatory Model numbers are BOISB 0903 00 US LIU or BOISB 0903 01 EURO LIU as needed to meet technical regulatory requirements for the countries regions this product will be sold Boise Idaho USA September 2010 For regulatory topics only European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Strasse 140 D 71034 B blingen FAX 49 7031 14 3143 www hp com go certificates USA Contact
72. 135 fax header setup use control panel 134 use HP Fax Setup Wizard 135 fax menu 27 fax ports locating 6 7 fax reports printing 27 Fax tab HP ToolboxFX 186 fax time setup use control panel 134 use HP Fax Setup Wizard 135 fax troubleshooting checklist 158 faxing from a computer Mac 49 153 from a computer Windows 153 Finnish laser safety statement 275 firewall 55 first page printing on different paper Windows 92 use different paper 46 ENWW Downloaded from ManualsPrinter com Manuals Fit to Page setting fax 145 forms printing Windows 87 forwarding faxes 142 fraud hotline 196 fuser error 212 G gateway setting default 60 glass cleaning 114 126 202 graph paper printing 16 grayscale printing Windows 87 grayscale scanning 125 group dial entries creating 138 deleting 138 editing 138 H help printing options Windows 75 Help tab HP ToolboxFX 188 help control panel 11 Home screen control panel 10 HP Customer Care 260 HP Easy Color disabling 104 using 104 HP Embedded Web Server 37 HP fraud hotline 196 HP Scan Windows 122 HP Toolbox FX Status tab 185 HP ToolboxFX about 185 density settings 190 Faxtab 186 Help tab 188 Network Settings tab 191 Print Settings tab 191 System Settings tab 189 HP Utility 44 HP Utility Mac 44 HP Web Jetadmin 193 HP UX software 37 humidity specifications environment 264 l identification cards copying 110 image quality HP Toolb
73. 252 Appendix B Sefvic and SUpport ciiisean iaaa eaa aaar Ri aa DA riaa idini 253 Hewlett Packard limited warranty statement eeesssseeeesrrreeeeeeernneeessssnnnaaaattennnaaannnnnnnaaateennnnaaennannnna 254 HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement 255 Data stored on the print Cartridge eee eee eect eee erent ee rere eter eee tae eerste naaaeeeeeeeenaeeeeeeeaaees 256 End User License Agreement i 5 tcecisscacsececssaaadecededeiaauaseneeuduyeaaasaceeedenbavisted AEREA REA ANR NRN SERRARA 257 PENS Sasi fere usa at a a ciacncnsueeed aaa a a a a EN 259 Customer support s sssssssesssenssesteestterttttnttnt ttnt eaaaaaaaaeaeeceeeeeeeeeeeeeeececaaecaeaaaaaaecaeeceseseeeeeeteeesecsineaeaeeees 260 Repack the products cccciiiencteie casecaiegen cdnegecatcatd easedawsaas E a aa a a aa 261 Appendix GC Prod ct Specifications sssini nona E emi 263 Physical SpeCihiCatlOns ceniseniesrini irre a TE EEE E TERRE 264 Power consumption electrical specifications and acoustic EMISSIONS cc ceeeeceeceseeeeeeeeeeeeeeees 264 Environmental Specifications c cccccccccceeceeeeeeeeeeeeeeaaeeaaeaaecaeeceeeeeeeeeeesedseccsaceaaeeaeeeeeeeeeeeeeeneees 264 Appendix D Regulatory information sscsssscicssssscscecestasscscsseccssavsosseaianastenyigssacndnnnssecuasendssstseasdsdbigssniscasstegaoartess 265 FOG eG ulations osana a N A dagphdebbea a dandeenaaGadandedvedanedeyeedaaadeet
74. 410series or the support flyer that came in the product box Document feeder jam A piece of paper is jammed in the document feeder tray Clear the jam Document feeder jam Clear and reload A piece of paper is jammed in the document feeder tray Clear the jam If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box Document feeder mispick Reload Door open The product did not pick up the paper in the document feeder The print cartridge door is open Remove the paper from the document feeder tray and then reload it If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box Close the print cartridge door Engine Communication Error The product has experienced an engine communication timeout error Turn off the power by using the power switch wait at least 30 seconds and then turn on the power and wait for the product to initialize If a surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box Engine error Press OK to continue The product experienced a print engine error This is a warning message only Job output might be affected
75. 7 New Zealand Telecom Statement cccccecceeeeeeeeeeeeneeaaeeeceeeeeeeeeseeseseennaneeeeeeeeeeees 277 Additional FCC statement for telecom products US ee eeeeeeteeeeeneteeteeeeenteeeeeeeenaaes 277 Telephone Consumer Protection Act US oo cece nner eee tiiee eee eieeeeeeetaeeeeeeee 278 Industry Canada CS 03 requirements cc eeeee eee eeeeee eee eeeeeeeeeeeeeeeeaeeeeeeeeaeeeeeeeaaees 278 Additional statements for wireless products cccccceceeeeeeeeeeeeeeeceeeeeeeeeeeseceaecaeeeeeeeeeseeeeeninaaeeas 280 FCC compliance statement United States 0 0 0 0 ccccecceceeee cece ee eeeeeeeeaecaeeeeeeeeeteeeeteeeeees 280 Australia statement 0 ccccceceeeeeee cence aces eee eee ee eee e gece aaeaeceeeeseeee ede segeaaaaeeaeeeeeeeeeeeeeeeeeeee 280 Brazil ANATEL statement 00 ccccceeeeceeccec cece eee ee eee ee eee aaeaaeeeeeeeeeeeeesecceeesaeaeeaeeeeeeeeeeenes 280 Canadian statements sified aa aaa aaa A aaa aeaa aE 280 European Union regulatory notice ssssseeseeseseesrrsssetirrststttrnttsttnrunntttntnsstntnnunntetnnnnnee n 280 N tice for use in France sesioen a A EE E i 281 Notice f r USE In RUSSIA sccccrecnicedteivsaancautntvandaedlewewencetduatsaaaddeddsaaandacedeasaaddaddamaaaceaedieasadaccens 281 Korean statement cnisia aain aa iaaa aaia a a aiaa a a a 281 Taiwan statement sesura aaaea aaa eaaa eE A eA ESTEER 281 xii ENWW Downloaded from ManualsPrinter com Manuals
76. Black 4 Magenta If dots or streaks appear in only one of the groups replace the print cartridge that correlates with that group f dots appear in more than one group print a cleaning page If this does not solve the problem determine if the dots are always the same color for example if magenta dots appear in all five color bands If the dots are all the same color replace that print cartridge f streaks appear in multiple color bands contact HP A component other than the print cartridge is probably causing the problem Inspect the print cartridge for damage 1 Remove the print cartridge from the product and verify that the sealing tape has been removed 2 Check the memory chip for damage ENWW Improve print quality 235 Downloaded from ManualsPrinter com Manuals 3 Examine the surface of the green imaging drum on the bottom of the print cartridge A CAUTION Do not touch the green roller imaging drum on the bottom of the cartridge Fingerprints on the imaging drum can cause print quality problems 4 Ifyou see any scratches fingerprints or other damage on the imaging drum replace the print cartridge 5 Ifthe imaging drum does not appear to be damaged rock the print cartridge gently several times and reinstall it Print a few pages to see if the problem has resolved Repeating defects If defects repeat at any of the following intervals on the page a print cartridge might be damaged
77. Chapter 11 Fax ENWW Downloaded from ManualsPrinter com Manuals Troubleshoot fax codes and trace reports View and interpret fax error codes Use fax error codes from the fax activity log to solve problems with the product fax features Code number Description 232 Possible causes include the following e A communication failure has occurred between the two machines e The user at the remote machine may have pressed the Stop button e The power at the remote machine has been interrupted or deliberately turned off causing the fax session to be interrupted To solve the issue try the following steps 1 Resend the fax at a different time when telephone line conditions have improved 2 Ifthe error persists and error correction is in use for the fax session disable the Error Correction setting 282 The product has not received any data at the start of a page during reception in error correction mode but the modem has not detected a remote disconnect The remote machine is probably transmitting sync frames instead of data and has either jammed or broken The remote machine is probably transmitting sync frames instead of data and has either jammed or broken Have the sender resend the fax after first requesting that the sender verify that the sending machine is working correctly 321 There was a communication error with the receiving fax machine due to poor telephone line conditions Resend the fax at a different time
78. Enables or disables color copying Off Courier Font Regular Sets Courier font values Dark Eee eee 22 Chapter 2 Control panel menus ENWW Downloaded from ManualsPrinter com Manuals Service menu In the following table items that have an asterisk indicate the factory default setting Menu item Sub menu item Sub menu item Description Fax Service Clear Saved Faxes Clears all faxes in memory Run Fax Test Performs a fax test to verify that the phone cord is plugged in the correct outlet and that there is a signal on the phone line A fax test report is printed indicating the results Print T 30 Trace Now Prints or schedules a report that is used to troubleshoot fax Never transmission issues If Error At End of Call Error Correction On The error correction mode allows the sending device to re Off transmit data if it detects an error signal Fax Service Log The fax service log prints out the last 40 entries in the fax log Cleaning Page Cleans the product when specks or other marks appear on printed output The cleaning process removes dust and excess toner from the paper path When selected the product prompts you to load plain Letter or A4 paper in Tray 1 Touch the OK button to begin the cleaning process Wait until the process completes Discard the page that prints USB Speed High Sets the USB speed for the USB connection to the Full computer For the product to actually operat
79. Enter your fax Sets the identifying information that is sent to the receiving number product Enter company name Answer Mode Automatic Sets the type of answer mode The following options are available Manual e Automatic The product automatically answers an TAM incoming call on the configured number of rings Fax Tel e Manual The user must press the Start Fax button or use an extension phone to make the product answer the incoming call e TAM A telephone answering machine TAM is attached to the Aux phone port of the product The product will not pick up any incoming call but only listen for fax tones after the answering machine has picked up the call e Fax Tel The product must automatically pick up the call and determine if the call is a voice or fax call If the call is a fax call the product handles the call as usual If the call is a voice call an audible synthesized ring is generated to alert the user of an incoming voice call Rings to Answer Sets the number of rings that must occur before the fax modem answers The default setting is 5 Distinctive Ring All Rings If you have distinctive ring phone service use this item to configure how the product responds to incoming calls Single e All Rings The product answers any calls that come Double through the telephone line Triple e Single The product answers any calls that produce a single ring pattern Double and Triple e Double The product answers any ca
80. Fax is busy Canceled send The fax line to which you were sending a fax was busy The product has canceled sending the fax Call the recipient to ensure that the fax machine is on and ready Check that you are dialing the correct fax number Check that the Redial if Busy option is enabled Open the Service menu and touch the Fax Service button Touch the Run Fax Test button This test verifies that the phone cord is connected to the correct port and that the phone line has a signal The product prints a report with the results If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box ENWW Downloaded from ManualsPrinter com Manuals Interpret control panel messages 215 Table 13 1 Control panel messages continued Control panel message Description Recommended action Fax is busy The fax line to which you were sending a fax Allow the product to retry sending the fax was busy The product automatically redials Redial pending the busy number Call the recipient to ensure that the fax machine is on and ready Check that you are dialing the correct fax number Open the Service menu and touch the Fax Service button Touch the Run Fax Test button This test verifies that the phone cord is connected to the correct port and that the phone line has a signal The product prints a report with the results If the error persists contact HP
81. Manual Feed mode Load paper into Tray 1 Memory is low Try again later The product does not have enough memory to start a new job Wait until the current job is finished before starting a new job Turn the product off and then on to clear the memory Memory is low Press OK Memory low Only 1 copy made Press OK to continue The product memory has been almost completely filled The product does not have enough memory to complete the collated copy job Touch the OK button to cancel the job Break the job into smaller jobs that contain fewer pages Turn the product off and then on to clear the memory Break the job into smaller jobs that contain fewer pages Turn the product off and then on to clear the memory Misprint Press OK 218 Chapter 13 Solve problems Feed delay misprint Downloaded from ManualsPrinter com Manuals Verify that paper is loaded in the input tray Reload paper ENWW Table 13 1 Control panel messages continued Control panel message Description Recommended action No dial tone The product could not detect a dial tone Check for a dial tone on the phone line by touching the Start Fax button Unplug the telephone cord from both the product and the wall and replug the cord Make sure that you are using the telephone cord that came with the product Open the Service menu and touch the Fax Service button Touch the Run Fax Test button This test ve
82. Manuals The computer is unable to communicate with the product 1 Test network communication by pinging the network a Open a command line prompt on your computer For Windows click Start click Run and then type cmd b Type ping followed by the IP address for your product c If the window displays round trip times the network is working 2 Ifthe ping command failed verify that the network hubs are on and then verify that the network settings the product and the computer are all configured for the same network The product is using incorrect link and duplex settings for the network Hewlett Packard recommends leaving this setting in automatic mode the default setting If you change these settings you must also change them for your network New software programs might be causing compatibility problems Verify that any new software programs are correctly installed and that they use the correct printer driver The computer or workstation might be set up incorrectly 1 Check the network drivers printer drivers and the network redirection 2 Verify that the operating system is configured correctly The product is disabled or other network settings are incorrect 1 Review the configuration page to check the status of the network protocol Enable it if necessary 2 Reconfigure the network settings if necessary 242 Chapter 13 Solve problems ENWW Downloaded from ManualsPrinter com Manuals Solve wireless networ
83. ManualsPrinter com Manuals Menu item Sub menu item Sub menu item Description Reprint Faxes Prints the received faxes stored in available memory This item is available only if you have turned on the Allow Fax Reprint feature in the Fax Setup menu Forward Fax On Sets product to send all received faxes to another fax Off machine Polling Receive Allows the product to call another fax machine that has polling send enabled Phone Book Setup Individual Setup Edits the fax phone book speed dials and group dial Group Setup entries The product supports up to 120 phone book entries which can be either individual or group entries Delete Entry Deletes a specific phone book entry Delete All Entries Deletes all entries in the phone book Print Report Now Prints a list of all the individual and group dial entries in the phone book Change Defaults Opens the Fax Setup menu Scan Menu Menu item Description Scan to USB Drive Scans a document and stores it as a PDF file or JPEG image on the USB flash drive USB Flash Drive Menu item Description Print Documents Prints documents stored on the USB drive Use the arrow buttons to scroll through the documents Touch the names of documents that you want to print Touch the summary screen to change settings such as the number of copies the paper size or the paper type Touch the Print button when you are ready to print the docum
84. ODUCT This End User License Agreement EULA is a contract between a you either an individual or the entity you represent and b Hewlett Packard Company HP that governs your use of the software product Software This EULA does not apply if there is a separate license agreement between you and HP or its suppliers for the Software including a license agreement in online documentation The term Software may include i associated media ii a user guide and other printed materials and iii online or electronic documentation collectively User Documentation RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS AND CONDITIONS OF THIS EULA BY INSTALLING COPYING DOWNLOADING OR OTHERWISE USING THE SOFTWARE YOU AGREE TO BE BOUND BY THIS EULA IF YOU DO NOT ACCEPT THIS EULA DO NOT INSTALL DOWNLOAD OR OTHERWISE USE THE SOFTWARE IF YOU PURCHASED THE SOFTWARE BUT DO NOT AGREE TO THIS EULA PLEASE RETURN THE SOFTWARE TO YOUR PLACE OF PURCHASE WITHIN FOURTEEN DAYS FORA REFUND OF THE PURCHASE PRICE IF THE SOFTWARE IS INSTALLED ON OR MADE AVAILABLE WITH ANOTHER HP PRODUCT YOU MAY RETURN THE ENTIRE UNUSED PRODUCT 1 THIRD PARTY SOFTWARE The Software may include in addition to HP proprietary software HP Software software under licenses from third parties Third Party Software and Third Party License Any Third Party Software is licensed to you subject to t
85. Paper feeds incorrectly or becomes jammed 227 Downloaded from ManualsPrinter com Manuals 6 Close the rear output door 7 Printa cleaning page which removes excess toner from the paper path a From the Home screen touch the Setup amp button b Touch the Service menu Touch the Cleaning Page button d Load plain letter or A4 paper when you are prompted e Touch the OK button to begin the cleaning process A page feeds through the product slowly Discard the page when the process is completed 228 Chapter 13 Solve problems ENWW Downloaded from ManualsPrinter com Manuals Clear jams from the output bin A CAUTION Do not use sharp objects such as tweezers or needle nose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty 1 With both hands grasp the paper and carefully pull it free from the product ENWW Paper feeds incorrectly or becomes jammed 229 Downloaded from ManualsPrinter com Manuals Improve print quality You can prevent most print quality problems by following these guidelines Use the correct paper type setting in the printer driver Adjust color settings in the printer driver Use paper that meets HP specifications Print a cleaning page Calibrate the product to align the colors Check the print cartridges Use the printer driver that best meets your printing needs Improve print quality for copies Use th
86. S INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com ENWW OpenSSL 259 Downloaded from ManualsPrinter com Manuals Customer support Get telephone support for your country region Country region phone numbers are on the flyer that was in the box with your product or at www hp com support Have the product name serial number date of purchase and problem description ready Get 24 hour Internet support www hp com support CM1410series Get support for products used with a Macintosh computer www hp com go macosx Download software utilities drivers and electronic information www hp com support CM1410series Order additional HP service or maintenance agree
87. SONAL INJURY OR LOSS OF PRIVACY RELATED IN ANY WAY TO THE USE OF OR INABILITY TO USE THE SOFTWARE EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE ABOVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE Some states or other jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you 9 U S GOVERNMENT CUSTOMERS If you are a U S Government entity then consistent with FAR 12 211 and FAR 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed under the applicable HP commercial license agreement 10 COMPLIANCE WITH EXPORT LAWS You will comply with all laws rules and regulations i applicable to the export or import of the Software or ii restricting the Use of the Software including any restrictions on nuclear chemical or biological weapons proliferation 11 RESERVATION OF RIGHTS HP and its suppliers reserve all rights not expressly granted to you in this EULA c 2007 Hewlett Packard Development Company L P Rev 11 06 258 Appendix B Service and support ENWW Downloaded from ManualsPrinter com Manuals OpenSSL This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIE
88. Test Configuration Install the software 1 2 3 4 5 ENWW Quit all programs on the computer Install the software from the CD Click the HP Installer icon and follow the onscreen instructions On the Congratulations screen click the OK button Print a page from any program to make sure that the printing software is correctly installed Software for Mac Downloaded from ManualsPrinter com Manuals 41 Install software for Mac computers on a wireless network Before installing the product software make sure the product is not connected to the network using a network cable If your wireless router does not support Wi Fi Protected Setup WPS obtain the wireless router network settings from your system administrator or complete the following tasks e Obtain the wireless network name or service set identifier SSID e Determine the security password or encryption key for the wireless network Connect the product to a wireless network using WPS If your wireless router supports Wi Fi Protected Setup WPS this is the simplest way to set up the product on a wireless network 1 From the Home screen touch the Wireless button 2 Touch the Wireless Menu button and then touch the Wi Fi Protected Setup button 3 Use one of these methods to complete the setup e Pushbutton Select the Pushbutton option and follow the instructions on the control panel Establishing the wireless connection can
89. The computer is using the incorrect IP address for the product The computer is unable to communicate with the product The product is using incorrect link and duplex settings for the network New software programs might be causing compatibility problems The computer or workstation might be set up incorrectly The product is disabled or other network settings are incorrect Poor physical connection 4 2 3 4 Verify that the product is attached to the correct network port using a cable of the correct length Verify that cable connections are secure Look at the network port connection on the back of the product and verify that the amber activity light and the green link status light are lit If the problem continues try a different cable or port on the hub The computer is using the incorrect IP address for the product i ENWW Open the printer properties and click the Ports tab Verify that the current IP address for the product is selected The product IP address is listed on the product configuration page If you installed the product using the HP standard TCP IP port select the box labeled Always print to this printer even if its IP address changes If you installed the product using a Microsoft standard TCP IP port use the hostname instead of the IP address If the IP address is correct delete the product and then add it again Solve connectivity problems 241 Downloaded from ManualsPrinter com
90. Vf LASERJET PRO CM1410 COLOR MFP SERIES User Guide Downloaded from ManualsPrinter com Manuals Downloaded from ManualsPrinter com Manuals J HP LaserJet Pro CM1410 Color MFP Series User Guide Downloaded from ManualsPrinter com Manuals Copyright and License 2010 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Edition 1 9 2010 Part number CE861 90907 Trademark Credits Adobe Acrobat and PostScript are trademarks of Adobe Systems Incorporated Intel Core is a trademark of Intel Corporation in the U S and other countries Java is a US trademark of Sun Microsystems Inc Microsoft Windows Windows XP and Windows Vista are U S registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group ENERGY STAR and the ENERGY STAR mark are registered U S marks Downloaded from ManualsPrinter com Manuals Conventions us
91. a N Status Idle Type HP LaserJet CM1410 Series PCL 6 Einderiotetnas where LPT1 E Print to file Comment F Manual duplex Page range Copies All Number of copies 1 es Current page Selection 5 Pages F Collate Enter page numbers and or page ranges 1 1 separated by commas For example 1 3 5 12 Print what Document E i Zoom Print All pages in range x Rages per anent page x Scale to paper size INo Scaling x 3 Click the Paper Quality tab T a Taema eame E Advanced Printing Shortcu ffects Finishing Color Services Paper Options Paper sizes 8 5 x 14 inches Legal Custom tM f sr Automatically Select Paper type Unspecified Print Quality Special pages ey Fico aa Tinie imeooRin 00 i 92 Chapter 7 Print tasks ENWW Downloaded from ManualsPrinter com Manuals 4 Inthe Special pages area click the Print pages on different paper option and then click the Settings button 5 Inthe Pages in document area select either the First or Last option 6 Select the correct options from the Paper source and Paper type drop down lists Click the Add button ENWW Downloaded from ManualsPrinter com Manuals E i ae x Advanced Printing Shortcuts Paper Quality Effects Finishing Color Services Paper Options Paper sizes 8 5 x 14 inches Legal Custom Paper source Automatically Select m Paper ty
92. a set of signal strength bars 4 Information button provides product status information From the status summary screen you can print the Configuration Report page 5 Supplies button provides information about supplies status From the supplies summary screen you can print the Supplies Status page 6 Product status 7 USB button provides access to the USB flash drive options 8 Scan button provides access to the scan feature 9 Fax button provides access to the fax feature 10 Copy button provides access to the copy feature 10 Chapter 1 Product basics ENWW Downloaded from ManualsPrinter com Manuals Control panel help system The product has a built in Help system that explains how to use each screen To open the Help system touch the Help button in the upper right corner of the screen For some screens the Help opens to a global menu where you can search for specific topics You can browse through the menu structure by touching the buttons in the menu Some Help screens include animations that guide you through procedures such as clearing jams For screens that contain settings for individual jobs the Help opens to a topic that explains the options for that screen If the product alerts you of an error or warning touch the Help button to open a message that describes the problem The message also contains instructions to help solve the problem ENWW Product views 11 Downloaded from Manu
93. ackground Removal Color Balance Grayness Set as New Defaults Saves any changes you have made to this menu as the new defaults Restore Defaults Restores the factory defaults for this menu Fax Menu To open this menu touch the Fax button and then touch the Fax Menu button Menu item Sub menu item Sub menu item Description Fax Reports Fax Confirmation On Every Fax Sets whether the product prints a confirmation report On Send Fax Only after a successful fax job On Receive Fax Only Never Include First Page On Sets whether the product includes a thumbnail image of Off the first page of the fax on the report Fax Error Report On Every Error Sets whether the product prints a report after a failed fax On Send Error job On Receive Error Never Print Last Call Report Prints a detailed report of the last fax operation either sent or received ENWW Function specific menus 27 Downloaded from ManualsPrinter com Manuals Menu item Sub menu item Sub menu item Description Fax Activity Log Print Log Now Auto Log Print Print Log Now Prints a list of the faxes that have been sent from or received by this product Auto Log Print Automatically prints a report after every fax job Print Phone Book Print Junk Fax list Prints a list of the speed dials that have been set up for this product Prints a list of phone numbers that are blocked from sending faxes to this product
94. al HP Software s proprietary notices and is used only for back up purposes 3 UPGRADES To Use HP Software provided by HP as an upgrade update or supplement collectively Upgrade you must first be licensed for the original HP Software identified by HP as eligible for the Upgrade To the extent the Upgrade supersedes the original HP Software you may no longer use such HP Software This EULA applies to each Upgrade unless HP provides other terms with the Upgrade In case of a conflict between this EULA and such other terms the other terms will prevail 4 TRANSFER a Third Party Transfer The initial end user of the HP Software may make a one time transfer of the HP Software to another end user Any transfer will include all component parts media User Documentation this EULA and if applicable the Certificate of Authenticity The transfer may not be an indirect transfer such as a consignment Prior to the transfer the end user receiving the transferred ENWW End User License Agreement 257 Downloaded from ManualsPrinter com Manuals Software will agree to this EULA Upon transfer of the HP Software your license is automatically terminated b Restrictions You may not rent lease or lend the HP Software or Use the HP Software for commercial timesharing or bureau use You may not sublicense assign or otherwise transfer the HP Software except as expressly provided in this EULA 5 PROPRIETARY RIGHTS All intellectual pro
95. alsPrinter com Manuals 12 Chapter 1 Product basics ENWW Downloaded from ManualsPrinter com Manuals 2 Control panel menus e Setup Menu Function specific menus ENWW Downloaded from ManualsPrinter com Manuals Setup Menu To open this menu touch the Setup button The following sub menus are available e Reports e Quick Forms e Fax Setup e System Setup e Service e Network Setup 14 Chapter 2 Control panel menus ENWW Downloaded from ManualsPrinter com Manuals Reports menu Menu item Demo Page Description Prints a page that demonstrates print quality Menu Structure Configuration Report Prints a control panel menu layout map Prints a list of the product settings Supplies Status Prints the print cartridge status Includes the following information e Estimated percentage of cartridge life remaining e Approximate pages remaining e Part numbers for HP print cartridges e Number of pages printed e Information about ordering new HP print cartridges and recycling used HP print cartridges Network Summary Displays status for e Network hardware configuration e Enabled features e TCP IP and SNMP information e Network statistics e Wireless network configuration wireless models only Usage Page Displays the number of pages printed faxed copied and scanned by the product PCL Font List Prints a list of all installed PCL 5 fonts PS Font List
96. ame of the paper size that is in Tray 1 4 From the list of paper types touch the name of the paper type that is in Tray 1 5 Touch the Black or Color button to start copying Restore copy default settings 1 From the Home screen touch the Copy button 2 Touch the Settings button and then scroll to and touch the Restore Defaults button 116 Chapter9 Copy ENWW Downloaded from ManualsPrinter com Manuals Copy photos NOTE Copy photos from the scanner glass not from the document feeder 1 Place the photo on the scanner glass picture side down at the upper left corner of the glass and close the scanner lid From the Home screen touch the Copy button Touch the Settings button and then touch the Optimize button Touch the Picture button a e P oN Touch the Black or Color button to start copying ENWW Copy photos 117 Downloaded from ManualsPrinter com Manuals Copy mixed size originals Use the scanner glass to make copies of mixed size originals amp NOTE You can use the document feeder to copy mixed size originals only if the pages share a common dimension For example you can combine Letter and Legal size pages because they have the same width Stack the pages so the top edges are even with each other and so the pages have the same width but varying lengths 1 In Tray 1 load paper that is large enough for the largest page in the original document 2 Place one pag
97. amois or a cellulose sponge to prevent spotting Plug in the product and then use the power switch to turn on the product The product does not print or it prints slowly The product does not print If the product does not print at all try the following solutions 1 Make sure the product is turned on and that the control panel indicates it is ready If the control panel does not indicate the product is ready turn the product off and then on again If the control panel indicates the product is ready try sending the job again If the control panel indicates the product has an error resolve the error and then try sending the job again Make sure the cables are all connected correctly If the product is connected to a network check the following items Check the light next to the network connection on the product If the network is active the light is green o Make sure that you are using a network cable and not a phone cord to connect to the network o Make sure the network router hub or switch is turned on and that it is working correctly Install the HP software from the CD that came with the product Using generic printer drivers can cause delays clearing jobs from the print queue From the list of printers on your computer right click the name of this product click Properties and open the Ports tab If you are using a network cable to connect to the network make sure the printer name listed on the P
98. ance of service may be required If advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this equipment please see the numbers in this manual for repair and or warranty information If the trouble is causing harm to the telephone network the telephone company may request you remove the equipment from the network until the problem is resolved The customer can do the following repairs Replace any original equipment that came with the device This includes the print cartridge the supports for trays and bins the power cord and the telephone cord It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges Telephone Consumer Protection Act US The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any me
99. and touch the Fax Service button Touch the Run Fax Test button This test verifies that the phone cord is connected to the correct port and that the phone line has a signal The product prints a report with the results If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box ENWW Interpret control panel messages 219 Downloaded from ManualsPrinter com Manuals Table 13 1 Control panel messages continued Control panel message Description Recommended action No fax detected The product answered the incoming call but did not detect that a fax machine was calling Allow the product to retry receiving the fax Open the Service menu and touch the Fax Service button Touch the Run Fax Test button This test verifies that the phone cord is connected to the correct port and that the phone line has a signal The product prints a report with the results If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box Print failure press OK If error repeats turn off then on The product could not print the current page because of its complexity Touch the OK button to clear the message Replace color The print cartridge is at the end of its useful life and the At Very Low menu item in the System Setup menu is set to Stop To ensure optimal print quality HP recomme
100. anner lid Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product 4 Dry the glass and white plastic with a chamois or a cellulose sponge to prevent spotting 5 Plug in the product and then use the power switch to turn on the product 126 Chapter 10 Scan ENWW Downloaded from ManualsPrinter com Manuals Scan a photo 1 Place the photo on the scanner glass picture side down at the upper left corner of the glass and close the scanner lid 2 Insert a USB flash drive into the port on the front of the product 3 From the Home screen touch the Scan button 4 Touch the Scan to USB Drive button The control panel shows a summary of scan settings Touch this screen to adjust any settings 5 Touch the Scan button to scan the document and save it in a folder on the USB flash drive ENWW Scan a photo 127 Downloaded from ManualsPrinter com Manuals 128 Chapter 10 Scan ENWW Downloaded from ManualsPrinter com Manuals 11 Fax e Setup fax Use the phone book e Set fax settings Use fax e Solve fax problems e Regulatory information and warranties ENWW 129 D
101. anualsPrinter com Manuals Set fax settings Send fax settings Set special dialing symbols and options You can insert pauses into a fax number that you are dialing Pauses are often needed when dialing internationally or connecting to an outside line Special symbol Button Description Dialing pause oY The Redial Pause button is available on the control panel keypad for 2 entering a fax number You can also touch the comma button to insert a dialing pause Pause for dial tone Ww The W button is available only when you are entering the fax number for a phone book entry This character causes the product to wait for a dial tone before dialing the remainder of the telephone number Hook flash R The R button is available only when you are entering the fax number for a phone book entry This character causes the product to insert a hook flash Set a dialing prefix A dial prefix is a number or group of numbers that are automatically added to the beginning of every fax number you enter at the control panel or from the software The maximum number of characters for a dial prefix is 50 The default setting is Off You might want to turn this setting on and enter a prefix if for example you have to dial a number such as 9 to get a telephone line outside of your company telephone system While this setting is active you can dial a fax number without the dial prefix by using manual dial 1 From the Home screen touch the Setup
102. anualsPrinter com Manuals portrait orientation selecting Windows 84 ports locating 6 7 PostScript settings HP ToolboxFX 191 power consumption 264 ppi pixels per inch scanning resolution 124 prefixes dial 139 preprinted paper printing Windows 87 presets Mac 45 print cartridges checking for damage 235 door release locating 5 Macintosh status 48 memory chips 256 non HP 196 part numbers 252 recycling 196 267 replacing 197 status viewing with HP Toolbox FX 185 storage 196 warranty 255 print density settings 190 print job canceling 45 74 changing settings 34 print media supported 66 print quality HP ToolboxFX settings 190 improving 230 improving Windows 79 print quality page interpreting 235 printing 235 Print Settings tab HP ToolboxFX 191 print cartridges replacing 197 printer driver configuring wireless network 57 printer drivers choosing 236 printer drivers Mac changing settings 43 settings 45 printer drivers Windows changing settings 34 35 settings 75 supported 32 printing edge to edge 116 from USB storage accessories 99 Macintosh 45 settings Mac 45 settings Windows 75 printing on both sides settings Windows 81 private receive 146 problem solving control panel messages 212 no response 238 slow response 239 product model comparison 1 serial number locating 8 protocol settings fax 167 PS Emulation drivers 32 pulse dialing 140 Q quality copy set
103. as noa aaia aaa ia ia i a aaa iiaa aaia 9 2 Control panel Menus aanna coeds aes cee eos ey eek oes een T eeee ae 13 Setup MENU essione tenaa a a a A a cansideslenduncasduntae tases canaenraadeeanodvaadanseacadecs 14 Reports MOMU clive seceded ac cecexece ee gucevaccaus EE A AAE A E AE EEA aE 15 QUICK Forms Menu esso cicicriirn a iii aa kada a iaaii aia 16 Fax Setup MENU serenita aaa cenasencs aa a aai aa a aa ea aaa iaaa aia E Na 17 SYSTEM Setup Mensona a N AAEE ade 20 Service MENU 2 ececeeeccecce cee ee cece teeta aa eee aeeaeeeeceeeeee eg saaaaaaaaeaeeeeceeeeeeeeesadeeeeeaneeeseeeeeseetees 23 NetWork Setup Men sidesse aa EE EEE EA aAA AA RE 25 FUNCHON SPECIICIMENUS saienisi aa a a a aE a E A 26 COPY Mom a SE A E faded 26 Fax MGI sinisisid i E N EEEE TAE 27 Scan MENU scanset nE aea a Kea ana ened a Kanea aa KE e aa aa Eea e A Ka ENa Eaa 29 USB Fl sh DI IVC ivacancedeasncccdccedesnacetiandeanansounas danniveecad caaiiressagacdeyaeazedadacnnanstadedaste a aaa 29 3 Sottware for WING OWS iiss isssiesiekirivswssasastosd casseis tic cenasaansdavsasanday web aaanae dacs ea Td Sense eeadR SSE TRS 31 Supported operating systems for WiINGOWS e cecccceeeeeeeeeeeeeeeeeceeaaaeaaeaeeeeeeseeeeeeeteneeeneensanaees 32 Supported printer drivers for WINGOWS ccccccccceeeeeeeeeeteeeceeecaecaaeaaecaeeeeeeeeeeeeeeeeeeeececcenesiesaeeeees 32 Select the correct printer driver for WiINGOWS 2 ceccccceeeeeeeeeeeeeeeneca
104. ation de cet equipement 2 4 GHz Wireless LAN est soumise a certaines restrictions Cet quipement peut tre utilis a l int rieur d un b timent en utilisant toutes les fr quences de 2400 2483 5 MHz Chaine 1 13 Pour une utilisation en environnement ext rieur vous devez utiliser les fr quences comprises entre 2400 2454 MHz Chaine 1 9 Pour les derni res restrictions voir www arcep fr Notice for use in Russia Cy ecTByioT ONpeseneHHble OrpaHvyeHua No Ucnonb30BaHulo GecnpoBosHbIx CeTen cTaHAapTa 802 11 b g c pa6oyen YactoTon 2 4 Mu QaHHoe o6opygoBaHne MOXKET UCNONb3O0BaTbCA BHYTPU nome eHn c Ucnonb30BaHueM ANana3oHa YacToT 2400 2483 5 MIy kaHanb 1 13 pu UCNONb3OBaHUN BHYTPU NOMELUEHUN MaKCUManbHaa ScpcbeKTUBHaA UZOTPONHO Uu3snyYaemaa MOLHOCTb QUMM fomkHa CocTaBnatTb He Gonee 100MBT Korean statement So THES PES ADEM ASO R Dlo Taiwan statement ES EA E ER E ERA BPR RASS RA SS gt JERSE AT gt 2 Reape HE SSM TE A SSS UK RR ERG on o BHIR BIRRE IEEE BBE RS RAA FESRSIR EEMS WUST FRSE AAEE gt JERA BIRAR PRETE PAE PE TN Fa fs S BRAS SS BSS gt BS Bee H E PE
105. ax Tel setting A telephone handset is connected to the product Set the Answer Mode option to the Automatic setting 1 From the Home screen touch the Setup button 2 Open the Fax Setup menu 3 Open the Basic Setup menu 4 Open the Answer Mode menu 5 Select the Automatic setting The Answer Mode setting is set to the Manual setting Touch the Start Fax button on the control panel Voice mail is available on the fax line Add a distinctive ring service to your telephone line and change the Distinctive Ring setting on the product to match the ring pattern supplied by the telephone company Contact your telephone company for information a Verify that the answer mode is set to the Automatic setting b From the Home screen touch the Setup button c Open the Fax Setup menu d Open the Basic Setup menu e Open the Distinctive Ring menu f Select the correct setting e Buy a dedicated line for faxing e Set the Answer Mode option to the Manual setting a From the Home screen touch the Setup button b Open the Fax Setup menu c Open the Basic Setup menu ENWW Solve fax problems 175 Downloaded from ManualsPrinter com Manuals d Open the Answer Mode menu e Select the Manual setting NOTE You must be present to receive faxes The product is connected to a DSL phone service Check the installation and features A DSL modem requires a high pass filter on the phone line connection to the
106. ax number window Click Add To add a group of contacts to the speed dial list select the row of the speed dial number that you want to specify Click Add Group Double click a contact name from the list on the left to move it to the group list on the right or select a name on the left and then click the appropriate arrow to move it to the group list on the right You can also use those two methods to move names from right to left When you have created a group type a name in the Group name window and then click OK To edit an existing individual speed dial entry click anywhere on the row containing the contact name to select it and then click Update Type changes in the appropriate windows and then click OK To edit an existing group speed dial entry click anywhere on the row containing the group name to select it and then click Update Group Make any required changes and then click OK To delete an entry from the speed dial list select the item and then click Delete To move speed dial entries select the entry and then click Move or select Move and then specify the entry in the dialog box Either select Next empty row or specify the number of the row where you want to move the entry NOTE Ifyou specify a row that is occupied the new entry will overwrite the existing entry 186 Chapter 12 Manage and maintain the product ENWW Downloaded from ManualsPrinter com Manuals e To import contacts from a phone book that
107. ay give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution can be particularly important in rural areas A CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Ringer Equivalence Number REN of this device is 0 0 Notice The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum 278 Appendix D Regulatory information ENWW Downloaded from ManualsPrinter com Manuals of the Ringer Equivalence Number of all the devices does not exceed five 5 0 The standard connecting arrangement code telephone jack type for equipment with direct connections to the telephone network is CA11A ENWW Additional statements for telecom fax products 279 Downloaded from ManualsPrinter com Manuals Additional statements for wireless products FCC compliance statement United States Exposure to radio frequency radiation A CAUTION The radiated ou
108. bed only The copy reduce enlarge feature called Fit to Page applies only to copies made from the flatbed scanner Use the flatbed or select another reduction enlargement setting Install color cartridge One of the color cartridges is not installed with the door closed Install the indicated color cartridge Invalid driver Press OK You are using the incorrect printer driver Select the printer driver that is appropriate for your product Invalid entry Invalid data or response Correct the entry Jam in area Open door and clear jam There is a paper jam in the print paper path or output bin Clear the jam from the area indicated on the product control panel and then follow the control panel instructions Jam in Tray 1 Clear jam and then press The product has detected a jam in Tray 1 Clear the jam and then follow the control OK panel instructions Load paper The tray is empty Load paper in the tray ENWW Interpret control panel messages 217 Downloaded from ManualsPrinter com Manuals Control panel message Load Tray 1 lt TYPE gt lt SIZE gt Press OK to use available media Load Tray 1 lt PLAIN gt lt SIZE gt Cleaning mode OK to start Table 13 1 Control panel messages continued Description Device is processing a job but no trays match Cleaning mode paper prompt Recommended action Load paper in the correct orientation Touch the OK
109. ber of seconds to delay Print Quality Color Calibration Calibrate Now Performs a full calibration Power On e Calibrate Now Performs an immediate calibration Calibration e Power On Calibration Specify the length of time the product should wait after you turn it on before it calibrates Volume Settings Alarm Volume Set the volume levels for the product The following options are available for each volume setting Ring Volume Off Key Press Volume e Soft Phone Line Volume Medium Loud 20 Chapter2 Control panel menus ENWW Downloaded from ManualsPrinter com Manuals Menu item Sub menu item Sub menu item Description PowerSave Time Sleep Delay Off Specifies the amount of idle time before the product enters sleep mode 1 Minute 15 Minutes 30 Minutes 1 Hour 2 Hours Time Date Settings for time Sets the time and date setting for the product format current time date format and current date Product Security On Sest the product security feature If you select the On setting you must set a password Off At Very Low Black Cartridge Stop Sets how the product behaves when the black print cartridge reaches the very low threshold Prompt e Stop The product stops printing until you replace the Continue print cartridge e Prompt The product stops printing and prompts you to replace the print cartridge You can acknowledge the prompt and continue printing e Continue The product alerts you that t
110. button Touch the Fax Setup menu Touch the Basic Setup menu Touch the Distinctive Ring button and then touch the name of an option Use autoreduction for incoming faxes If the fit to page option is turned on the product automatically reduces long faxes up to 75 to fit the information on the default paper size for example the fax is reduced from legal to letter size If the fit to page option is turned off long faxes print at full size on multiple pages The factory set default for incoming fax autoreduction is On If you have the Stamp Faxes option turned on you might also want to turn on autoreduction This reduces the size of the incoming faxes slightly and prevents the page stamp from forcing a fax onto two pages EE NOTE Make sure that the default paper size setting matches the size of the paper in the tray 1 2 3 4 From the Home screen touch the Setup button Touch the Fax Setup menu Touch the Advanced Setup menu Touch the Fit to Page button and then touch the On button Set fax reprint settings 1 2 3 4 ENWW From the Home screen touch the Setup button Touch the Fax Setup menu Touch the Advanced Setup menu Scroll to and touch the Allow Fax Reprint button and then touch the On button Set fax settings 145 Downloaded from ManualsPrinter com Manuals Set the fax sounds volume Control the volume of the fax sounds from the control panel You can make changes t
111. button to use existing tray settings Load a clean sheet of paper in the correct orientation then touch the OK button to begin the cleaning procedures Magenta Cartridge Low The print cartridge is nearing the end of its useful life Printing can continue but consider having a replacement supply on hand Magenta in wrong position The print cartridge is installed in the incorrect slot Make sure that each print cartridge is installed in the correct slot From front to back the print cartridges are installed in this order black cyan magenta and yellow Magenta Very Low The print cartridge is at the end of its useful life and the At Very Low menu item in the System Setup menu is set to Continue To ensure optimal print quality HP recommends replacing the print cartridge at this point You can continue printing until you notice a decrease in print quality Actual cartridge life may vary Once an HP supply has reached very low HP s premium Protection Warranty on that supply has ended All print defects or cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement Manual Duplex Load Tray 1 Press OK Manual duplex mode Load paper in the correct orientation Manual feed lt SIZE gt lt TYPE gt Press OK to use available media Print
112. ced Setup menu Scroll to and touch the Redial if Comm Error button and then touch the On button Set light dark and resolution Set the default light dark contrast setting The contrast affects the lightness and darkness of an outgoing fax as it is being sent The default light dark setting is the contrast that is normally applied to items that are being faxed The slider is set to the middle as the default setting 1 2 3 4 From the Home screen touch the Setup button Touch the Fax Setup menu Touch the Advanced Setup menu Touch the Lighter Darker button and then touch one of the arrows to adjust the slider Set resolution settings NOTE Increasing the resolution increases the fax size Larger faxes increase the send time and could exceed the available memory in the product Use this procedure to change the default resolution for all fax jobs to one of the following settings Standard This setting provides the lowest quality and the fastest transmission time Fine This setting provides a higher resolution quality than Standard that is usually appropriate for text documents Superfine This setting is best used for documents that mix text and images The transmission time is slower than the Fine setting but faster than the Photo setting Photo This setting produces the best images but greatly increases the transmission time The factory set default resolution setting is Fine Set the default re
113. cel the current fax Press the Cancel X button on the control panel Any pages that have not been transmitted are canceled Pressing the Cancel X button also stops group dial jobs Cancel a pending fax job Use this procedure to cancel a fax job in the following situations e The product is waiting to redial after encountering a busy signal an unanswered call or a communication error e The fax is scheduled to be sent at a future time Use the following steps to cancel a fax job by using the Fax Job Status menu 1 From the Home screen touch the Fax button 2 Touch the Fax Menu button 3 Touch the Send Options button 4 Touch the Fax Job Status button 5 Touch the fax number for the job that you want to cancel Delete faxes from memory Use this procedure only if you are concerned that someone else has access to your product and might try to reprint faxes from the memory A CAUTION In addition to clearing the reprint memory this procedure clears any fax that is currently being sent unsent faxes that are pending redial faxes that are scheduled to be sent at a future time and faxes that are not printed or forwarded 148 Chapter11 Fax ENWW Downloaded from ManualsPrinter com Manuals 1 From the Home screen touch the Setup 4 button 2 Touch the Service menu Touch the Fax Service menu 4 Touch the Clear Saved Faxes button Use fax on a DSL PBX or ISDN system HP products are designed specifical
114. cleaning glass 114 126 202 paper path 202 233 collating copies 112 color adjusting 102 calibrating 190 Edge Control 103 halftone options 103 manage 101 matching 105 Neutral Grays 103 printed vs monitor 105 printing in grayscale Windows 87 using 101 color alignment calibrating 233 color options HP EasyColor Windows 104 setting Windows 86 color settings adjusting 231 Color tab settings 47 color scanning settings 124 125 comparison product models 1 configuring IP address 41 54 connecting to a wireless network 55 connectivity solving problems 241 USB 53 contrast print density 190 contrast settings copy 115 fax 141 control panel buttons and lights 9 clean touch screen 204 cleaning page printing 202 help 11 Home screen 10 HP ToolboxFX system settings 190 menus 14 message types 212 messages troubleshooting 212 conventions document iii copies changing number of Windows 76 copy menu 26 Index 283 copying canceling 111 collation 112 contrast adjusting 115 double sided 119 edge to edge 116 enlarging 111 light dark settings 115 multiple copies 108 one touch 108 paper settings 116 photos 117 quality adjusting reducing 111 restore default settings 116 counterfeit supplies 196 cover pages printing Mac 46 printing on different paper Windows 92 custom print settings Windows 76 custom size copies 111 custom size paper settings Macintosh 45 customer support online 260
115. compliant and Windows Imaging Application WIA compliant The product works with Windows based programs that support TWAIN compliant or WIA compliant scanning devices and with Macintosh based programs that support TWAIN compliant scanning devices While you are in a TWAIN compliant or WIA compliant program you can gain access to the scanning feature and scan an image directly into the open program For more information see the Help file or the documentation that came with your TWAIN compliant or WIA compliant software program Scan from a TWAIN compliant program Generally a software program is TWAIN compliant if it has a command such as Acquire File Acquire Scan Import New Object Insert from or Scanner If you are unsure whether the program is compliant or you do not know what the command is called see the software program Help or documentation 122 Chapter10 Scan ENWW Downloaded from ManualsPrinter com Manuals When scanning from a TWAIN compliant program the HP Scan software program might start automatically If the HP Scan program starts you can make changes while previewing the image If the program does not start automatically the image goes to the TWAIN compliant program immediately Start the scan from within the TWAIN compliant program See the software program Help or documentation for information about the commands and steps to use Scan from a WIA compliant program WIA is another way to scan an image directly into
116. continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement ENWW Interpret control panel messages 221 Downloaded from ManualsPrinter com Manuals Paper feeds incorrectly or becomes jammed The product does not pick up paper The product picks up multiple sheets of paper Prevent paper jams Clear jams The product does not pick up paper If the product does not pick up paper from the tray try these solutions 1 2 3 Open the product and remove any jammed sheets of paper Load the tray with the correct size of paper for your job Make sure the paper guides in the tray are adjusted correctly for the size of paper Adjust the guides so they are touching the paper stack without bending it Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed the paper manually Load paper and continue The product picks up multiple sheets of paper If the product picks up multiple sheets of paper from the tray try these solutions 1 Remove the stack of paper from the tray and flex it rotate it 180 degrees and flip it over Do not fan the paper Return the stack of paper to the tray Use only paper that meets HP specifications for this product Use paper that is not wrinkled folded or damaged If necessary use paper from a different package Make sure the tray is not overfi
117. control panel a From the Home screen touch the Setup button b Open the Fax Setup menu c Open the Basic Setup menu d Open the Answer Mode menu e Select the Automatic setting An answering machine is connected to the product e Set the Answer Mode option to the TAM setting and plug the answering machine into the telephone port a From the Home screen touch the Setup button b Open the Fax Setup menu c Open the Basic Setup menu d Open the Answer Mode menu e Select the TAM setting If the TAM setting is unavailable set the Answer Mode option to the Automatic setting e Set the Rings to Answer setting to at least one ring more than the number of rings for which the answering machine is set a From the Home screen touch the Setup button b Open the Fax Setup menu c Open the Basic Setup menu d Open the Rings to Answer menu e Select the correct setting 174 Chapter11 Fax ENWW Downloaded from ManualsPrinter com Manuals Plug the answering machine into the telephone port e Ifthe product has a telephone handset connected set the Answer Mode option to the Fax Tel setting to route calls to the correct device When detecting a voice call the product generates a ring tone that alerts you to pick up the telephone handset a From the Home screen touch the Setup button b Open the Fax Setup menu c Open the Basic Setup menu d Open the Answer Mode menu e Select the F
118. ct phone cord into a jack for another phone line If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box A ENWW Solve fax problems 163 Downloaded from ManualsPrinter com Manuals Control panel message Description Recommended action No fax answer The receiving fax line did not answer The Allow the product to retry sending the fax product attempts to redial after a few minutes Redial pending Call the recipient to ensure that the fax machine is on and ready Check that you are dialing the correct fax number If the product continues to redial unplug the product telephone cord from the wall plug in a telephone and try making a voice call Make sure that the phone cord from the wall telephone jack is plugged into the line 47 port Plug the product phone cord into a jack for another phone line Try a different phone cord If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box No fax detected The product answered the incoming call but Allow the product to retry receiving the fax did not detect that a fax machine was calling Try a different phone cord Plug the product phone cord into a jack for another phone line If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box 164
119. cuts Paper Qualiy Effects Finishing Color Services A printing shortcut is a collection of saved print settings that you can select with a single click Printing shortcuts General Everyday Printing Paper source Factory Defaults Automatically Select Zi Print on both sides Envelopes Cardstock Heavy FEB orena Save As ENWW 5 Select the print options for the new shortcut 2 eee om Advanced Printing Shortcuts Paper Quality Effects Finishing Color Services NOTE You can select the print options on Gita sere i ciboke od Hoi ak scan seed this tab or on any other tab in the printer driver Ping shou After selecting options on other tabs return to S A the Printing Shortcuts tab before continuing seul with the next step 5 Ecopint Two sided Pining pa Factory Defaults 1 s Ervvelopes Cardstock H tdstock Heavy B5 IS i es FE evren EEEa Double Japan Postcard Rotated Save A Delete Reset ca me Conce Amo 6 Click the Save As button 2 ee oe Advanced Printing Shortcuts Paper Quality Effects Finishing Color_ Services piraat is a collection of saved print settings that you can select Printing shortcuts i B General Everyday Printing ils EN AAA Paper sizes
120. d copied and scanned by the product PCL Font List Prints a list of all installed PCL 5 fonts PS Font List Prints a list of all installed PS fonts PCL6 Font List Prints a list of all installed PCL 6 fonts Color Usage Log Prints information about the color supply usage Service Page Diagnostics Page Print Quality Page Prints the service page Prints diagnostic information about calibration and color quality Prints a page that helps solve problems with print quality 1 From the Home screen touch the Setup button 2 Touch the Reports button 3 Touch the name of the report that you want to print 184 Chapter 12 Manage and maintain the product ENWW Downloaded from ManualsPrinter com Manuals Use the HP ToolboxFX software HP ToolboxFX is a program that you can use to complete the following tasks e Check the product status e Configure the product settings e View troubleshooting information You can view HP ToolboxFX when the product is directly connected to your computer or is connected to the network You must perform a recommended software installation to use HP ToolboxFX NOTE HP ToolboxFX is not supported for Windows 2000 Windows Server 2003 Windows XP 64 bit or Macintosh operating systems To use HP ToolboxFX you must have TCP IP protocol installed on your computer You do not have to have Internet access to open and use HP ToolboxFX View the HP ToolboxFX
121. d dry toner particles to the paper in very precise dots HP laser paper is designed to withstand this extreme heat Using inkjet paper could damage the product Media type Do Do not Envelopes e Store envelopes flat e Do not use envelopes that are wrinkled nicked stuck together or e Use envelopes where the seam otherwise damaged extends all the way to the corner of the envelope e Do not use envelopes that have clasps snaps windows or coated e Use peel off adhesive strips that linings are approved for use in laser printers e Do not use self stick adhesives or other synthetic materials Labels e Use only labels that have no e Donotuse labels that have wrinkles exposed backing between them or bubbles or are damaged Use labels that lie flat e Do not print partial sheets of labels e Use only full sheets of labels Transparencies e Use only transparencies that are e Do not use transparent print media approved for use in color laser not approved for laser printers printers e Place transparencies on a flat surface after removing them from the product Letterhead or preprinted forms e Use only letterhead or forms e Do not use raised or metallic approved for use in laser printers letterhead 64 Chapter6 Paper and print media ENWW Downloaded from ManualsPrinter com Manuals Media type Do Do not Heavy paper e Use only heavy paper that is e Do not use paper that is heavier approved for use in las
122. darken shadow colors increase the Shadows setting This adjustment does not affect highlight or midtone colors Paper Types Use these options to configure print modes that correspond to the various media types To reset all modes to factory default settings select Restore modes 999 NOTE You must click Apply before your changes take effect System setup Use the HP ToolboxFX system settings options to configure global settings for copy fax scan and print such as jam recovery and auto continue 190 Chapter 12 Manage and maintain the product ENWW Downloaded from ManualsPrinter com Manuals EE NOTE You must click Apply before the changes take effect Device polling You can turn off HP ToolboxFX device polling to reduce network traffic amp NOTE You must click Apply before the changes take effect Print Settings The HP ToolboxFX Print Settings tab contains links to the following main pages e Printing Change the default product print settings such as number of copies and paper orientation e PCL5 View and change the PCL5 settings e PostScript View and change the PS settings Printing Use these options to configure the settings for all print functions These are the same options that are available on the control panel EE E NOTE You must click Apply before your changes take effect PCL5 Use these options to configure the settings when you are using the PCL
123. de for the connection that will offer better fax performance on VoIP Also if the provider has comfort noise added to the line fax performance can be enhanced if this feature is not enabled If faxing problems continue contact the VoIP provider Fax memory Fax memory contents are retained when there is a loss of power The flash memory protects against data loss when a power failure occurs Other fax devices store fax pages in either normal RAM or short term RAM Normal RAM immediately loses data when power is lost while short term RAM loses data about 60 minutes after a power failure occurs Flash memory can maintain its data for years without power applied Send a fax Fax from the flatbed scanner 1 Place the document face down on the scanner glass 2 From the Home screen touch the Fax button 3 Use the keypad to type the fax number 150 Chapter 11 Fax ENWW Downloaded from ManualsPrinter com Manuals 4 Touch the Start Fax button The product prompts you to confirm that you are sending from the scanner glass Touch the Yes button 6 The product prompts you to load the first page Touch the OK button 7 The product scans the first page and then prompts you to load another page If the document has multiple pages touch the Yes button Continue this process until you have scanned all the pages 8 When you have scanned the last page touch the No button at the prompt The product sends the fax Fax
124. different paper m i Settings Cox aw 4 From the Paper type drop down list click the ST ee we ee al More option Advanced Printing Shortcuts Paper Quality Effects Finishir Paper Options Paper sizes Legal i Paper source Automatically Select Paper type Unspecified B Pais ImageREt 3600 x Print pages on different paper mA 5 Expand the list of Type is options W Everyday lt 96g Presentation 96 130g Brochure 131 1759 Photo Cover 176 220g Other 88 Chapter 7 Print tasks ENWW Downloaded from ManualsPrinter com Manuals 6 Expand the list of Other options B Type is G Everyday lt 96g Presentation 96 1309 Brochure 131 175g E PhaotaiCover 176 2209 EA Color Laser Transparency Labels Letterhead Envelope Preprinted Prepunched Colored Dawinh 7 Select the option for the type of paper you are using and click the OK button Type is Everyday lt 96g Presentation 96 1309 Brochure 131 1759 Photo Cover 176 2209 Other Color Laser Transparency Labels D amp Envelope i Preprinted Prepunched Colored Daioh 1 On the File menu in the software program click Print er Je Print Ctrl P i a ENWW Additional print tasks with Window
125. does not support WiFi Protected Setup WPS you can use this method to install the product on a wireless network 1 2 From the Home screen touch the Wireless button Touch the Wireless Menu button and then touch the Wireless Setup Wizard button The product scans for available wireless networks and returns a list of network names SSIDs Select the SSID for your wireless router from the list if it is available If the SSID for your wireless router is notin the list touch the Enter SSID button When prompted for the type of network security select the option that your wireless router uses A keypad opens on the control panel display If your wireless router uses WPA security type the passphrase on the keypad If your wireless router uses WEP security type the key on the keypad Touch the OK button and wait while the product establishes a connection with the wireless router Establishing the wireless connection can take a few minutes Connect the product to a wireless network using a USB cable If your wireless router does not support WiFi Protected Setup WPS use this method to set up the product on a wireless network Using a USB cable to transfer settings makes setting up a wireless connection easier After the setup is complete you can disconnect the USB cable and use the wireless connection 1 2 Insert the software CD into the computer CD tray Follow the on screen instructions When prompted select the Connect t
126. e 22mm e 27mm e 29mm e 76mm Use the printer driver that best meets your printing needs You might need to use a different printer driver if the printed page has unexpected lines in graphics missing text missing graphics incorrect formatting or substituted fonts HP PCL 6 driver e Provided as the default driver This driver is automatically installed unless you select a different one Recommended for all Windows environments Provides the overall best speed print quality and product feature support for most users e Developed to align with the Windows Graphic Device Interface GDI for the best speed in Windows environments e Might not be fully compatible with third party and custom software programs that are based on PCL 5 236 Chapter 13 Solve problems ENWW Downloaded from ManualsPrinter com Manuals CS a a HP UPD PS driver e Recommended for printing with Adobe software programs or with other highly graphics intensive software programs e Provides support for printing from postscript emulation needs or for postscript flash font support HP UPD PCL 5 e Recommended for general office printing in Windows environments e Compatible with previous PCL versions and older HP LaserJet products e The best choice for printing from third party or custom software programs e The best choice when operating with mixed environments which require the product to be set to PCL 5 UNIX Linux mainframe e Designed fo
127. e Use paper that is designed for use in laser printers Do not use paper that is designed only for use in Inkjet printers e Use paper that is not too rough Using smoother paper generally results in better print quality Print a cleaning page Print a cleaning page to remove dust and excess toner from the paper path if you are having any of the following problems e Specks of toner are on the printed pages e Toner is smearing on the printed pages e Repeated marks occur on the printed pages Use the following procedure to print a cleaning page _ From the Home screen touch the Setup button 2 Touch the Service menu 3 Touch the Cleaning Page button 4 Load plain letter or A4 paper when you are prompted 5 Touch the OK button to begin the cleaning process A page feeds through the product slowly Discard the page when the process is completed Calibrate the product to align the colors If the printed output has colored shadows blurry graphics or areas that have poor color you might need to calibrate the product to align the colors Print the Diagnostics Page from the Reports menu on the ENWW Improve print quality 233 Downloaded from ManualsPrinter com Manuals control panel to check the color alignment If the blocks of color on that page are not aligned with each other you need to calibrate the product 1 On the product control panel open the System Setup menu 2 Open the Print Quality menu and select
128. e at high speed it must have high speed enabled and be connected to an EHCI host controller that is also operating at high speed This menu item also does not reflect the current operating speed of the product Less Paper Curl On When printed pages are consistently curled this option Off sets the product to a mode that reduces curl ENWW Setup Menu 23 Downloaded from ManualsPrinter com Manuals Menu item Sub menu item Sub menu item Description Archive Print On When printing pages that will be stored for a long time this Off option sets the product to a mode that reduces toner smearing and dusting Firmware Displays the current firmware Datecode datecode Restore Defaults Sets all settings to the factory default values 24 Chapter 2 Control panel menus ENWW Downloaded from ManualsPrinter com Manuals Network Setup menu In the following table items that have an asterisk indicate the factory default setting Menu item Sub menu item Wireless Menu Wireless Setup Wizard Description Guides you through the steps to set up the product on a wireless network Wi Fi Protected Setup If your wireless router supports this feature use this method to set up the product on a wireless network This is the simplest method Run Network Test Tests the wireless network and prints a report with the results Turn Wireless On Off Enables or disables the wireless network featu
129. e correct paper type setting in the printer driver Check the paper type setting if you are having any of the following problems Toner is smearing on the printed pages Repeated marks occur on the printed pages Printed pages are curled Toner flakes off the printed pages Printed pages have small unprinted areas Change the paper type setting for Windows i 2 3 4 5 6 f On the File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Paper Quality tab From the Paper type drop down list click the More option Expand the list of Type is options Expand each category of paper types until you find the paper type that you are using Select the option for the type of paper you are using and click the OK button Change the paper type setting for Mac 1 On the File menu in the software program click the Print option 2 Inthe Copies amp Pages menu click the Page Setup button 3 Select a size from the Paper Size drop down list and then click the OK button 4 Open the Finishing menu 230 Chapter 13 Solve problems ENWW Downloaded from ManualsPrinter com Manuals 5 Select a type from the Media type drop down list 6 Click the Print button Adjust color settings in the printer driver Change the color theme for a print job 1 On the File menu in the software program click Print 2 Click Properties or Preferences 3 Click the Col
130. e in one color on the page you might have a defect in that color cartridge See the instructions in this document for interpreting the page Replace the print cartridge if necessary 3 Visually inspect the print cartridge for damage See the instructions that follow Replace the print cartridge if necessary 4 If printed pages have marks that repeat several times at the same distance apart print a cleaning page If this does not solve the problem use the repetitive defects ruler in this document to identify the cause of the problem Print the Supplies Status page The Supplies Status page indicates the estimated life remaining in print cartridges It also lists the part number for the correct genuine HP print cartridge for your product so you can order a replacement print cartridge as well as other useful information 1 On the product control panel open the Reports menu 2 Select the Supplies Status page to print it 234 Chapter 13 Solve problems ENWW Downloaded from ManualsPrinter com Manuals Interpret the Print Quality Page 1 On the product control panel open the Reports menu 2 Select the Print Quality Page item to print it This page contains five bands of color which are divided into four groups as indicated in the following illustration By examining each group you can isolate the problem to a particular print cartridge Section Print cartridge 1 Yellow 2 Cyan 3
131. e menu d Select the Run Fax Test item The Fax is busy message appears ENWW Try sending the fax again Call the recipient to ensure that the fax machine is on and ready Check that you are dialing the correct fax number Check for a dial tone on the phone line by using the Start Fax button Make sure that the phone is working by disconnecting the product plugging in a telephone to the phone line and making a voice call Plug the product phone cord into a jack for another phone line and try sending the fax again Try a different phone cord Solve fax problems 169 Downloaded from ManualsPrinter com Manuals Send the fax at a later time If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box The No fax answer message appears Try to resend the fax Call the recipient to ensure that the fax machine is on and ready Check that you are dialing the correct fax number Unplug the product telephone cord from the wall plug in a telephone and try making a voice call Plug the product phone cord into a jack for another phone line Try a different phone cord Make sure that the phone cord from the wall telephone jack is plugged into the line gt port Check the phone line by using the Run Fax Test option from the Service menu on the control panel a From the Home screen touch the Setup amp button b Open the Service menu c
132. e of the original document face down in the upper left corner of the scanner glass From the Home screen touch the Copy button Touch the Settings button and then scroll to and touch the Paper button From the list of paper sizes touch the name of the paper size that is loaded in Tray 1 From the list of paper types touch the name of the paper type that is loaded in Tray 1 Touch the Black or Color button to start copying a Or eo oe Repeat these steps for each page 118 Chapter 9 Copy ENWW Downloaded from ManualsPrinter com Manuals Copy on both sides manually duplex 1 Load the first page of the document onto the scanner glass or into the document feeder 2 From the Home screen touch the Copy button Touch the Black or Color button to start copying 4 Remove the printed copy from the output bin and maintaining the same orientation load the page with the printed side down into Tray 1 ENWW Copy on both sides manually duplex 119 Downloaded from ManualsPrinter com Manuals 5 Load the next page of the document onto the scanner glass or into the document feeder 6 From the Home screen touch the Copy button Touch the Black or Color button to start copying 8 Repeat these steps until the copy is complete 120 Chapter9 Copy ENWW Downloaded from ManualsPrinter com Manuals 10 Scan Use scan functions e Scan settings Scan a photo ENWW 121 Downloaded fro
133. e of the wireless network For most networks the product must be within 30 m 100 ft of the wireless access point wireless router Obstacles do not block the wireless signal Remove any large metal objects between the access point and the product Make sure poles walls or support columns containing metal or concrete do not separate the product and wireless access point The product is located away from electronic devices that might interfere with the wireless signal Many devices can interfere with the wireless signal including motors cordless phones security system cameras other wireless networks and some Bluetooth devices The printer driver is installed on the computer You have selected the correct printer port The computer and product connect to the same wireless network Solve wireless network problems 243 Downloaded from ManualsPrinter com Manuals The control panel displays the message The wireless feature on this product has been turned off 1 2 Touch the Wireless Menu button Touch the Turn Wireless On Off button and then touch the On button The product does not print after the wireless configuration completes l 2 3 5 Make sure the product is turned on and in the ready state Make sure you are connecting to the correct wireless network Make sure that the wireless network is working correctly a Open the Network Setup menu and then open the Wireless Menu item b Select the Run Networ
134. e open the paper guides 3 If you are loading Legal size paper squeeze the blue lever and slide open the front paper guide all the way NOTE When it is loaded with Legal size paper the tray extends from the front of the product approximately 51 mm 2 in 4 Load the paper face up with the top edge at the back of the tray ENWW Load the input tray 69 Downloaded from ManualsPrinter com Manuals 5 Adjust the guides until they are snug against the paper 6 Close Tray 1 70 Chapter6 Paper and print media ENWW Downloaded from ManualsPrinter com Manuals Load the document feeder The document feeder holds up to 35 sheets of 60 90 g m 16 to 20 Ib bond paper NOTE When you add new paper make sure that you remove all of the paper from the input tray and straighten the stack of new paper Do not fan the paper This reduces jams by preventing multiple sheets of paper from feeding through the product at one time A CAUTION To prevent damage to the product do not load an original document that contains correction tape correction fluid paper clips or staples Also do not load photographs small originals or fragile originals into the document feeder 1 Insert the originals into the document feeder face up 2 Adjust the guides until they are snug against the paper ENWW Load the document feeder 71 Downloaded from ManualsPrinter com Manuals Configure the tray Configuring the tray on t
135. e product should stop sounding the Fax Te audible ring to notify the user of 30 an incoming voice call 40 70 Fax Speed ENWW Downloaded from ManualsPrinter com Manuals Fast V 34 Medium V 17 Slow V 29 Sets the allowed fax communication speed Setup Menu 19 System Setup menu In the following table items that have an asterisk indicate the factory default setting Menu item Sub menu item Sub menu item Description Language List of available Sets the language in which the control panel displays control panel messages and product reports display languages Paper Setup Default Paper Size Letter Sets the size for printing internal reports faxes or any print job that does not specify a size A4 Legal Default Paper Type Lists available Sets the type for printing internal reports faxes or any print paper types job that does not specify a type Tray 1 Paper Type Configures the size and type for the tray Paper Size Paper Out Action Wait forever Determines how the product reacts when a print job requires a paper size or type that is unavailable or when the tray is Cancel empty Override e Wait forever The product waits until you load the correct paper e Override Print on a different size paper after a specified delay e Cancel Automatically cancel the print job after a specified delay e If you select either the Override or Cancel item the control panel prompts you for the num
136. eceeeeeeeeeeeeececaueaaeeaeeeeeeeeeeneas 32 Change print Job SetigS conenserienrarsii airinn Ea EEEE A EEEE 34 Change printer driver settings for WINdOWS eesssseesssrrrnnnssnnnessseennnnadnnnnnnaaaetennaaatndnnnaaeenennnaanaannanaaeen 35 Change the settings for all print jobs until the software program is closed 066 35 Change the default settings for all print jODS sssessssseessinsssserrssserrseserrssseenrnssennnnnsrrernssnnt 35 Change the product configuration settings ecececeeeeeeeteeeeeeeeeeeteeeeeeeeettaeeeeeeeeenaaas 35 ENWW Downloaded from ManualsPrinter com Manuals Remove software for WINdOWS ccccccccccccceecccecceeeeuecceseueeesseueeeeesceuaaaeeeseaeeeeeseeauaaeeeaadeeeueeseuaaeeeeeaneas 36 Supported utilities for WiINGOWS cccecceeeeeeeecneceeeeeeeeeeeee eee attt eaaaaaaeaeeceeeeeeeeeeeeeeeseesececensacaeeneeeeeees 37 Other Windows components and utilities eee eee cece cece cece ee eeeceeeaeeeeeeeeeeteesecncnneeeeeeeees 37 Software for other operating Systems cece eee tere teenie eee eeeaae eee eeeaaeeeeeeeeaeeeeeeeiaeeeeeseneeeeeniees 37 A Use the product With MAG sccscesse scccccastlteagrteactcct naa ona aaia adnia aai aaan ia aides aaia indi daniati 39 Software fon MAC senean aa a aa aa aaa Aa a a eaaa aaa aaae N 40 Supported operating systems for MacC eeceeceecceeceeeeeeeeeeeesecseacaaaaaeaaecaeeeeeeeeeeeeeess 40 Supported p
137. eceived faxes and information about them including the date and time received job number fax number page count results and an abbreviated fax image The fax receive log can be used to block future faxes Check the Block Fax box next to a received fax listed on the log Click on any column heading in the fax receive log to re sort the information in that column in ascending or descending order The Results column provides the fax status If the fax attempt was unsuccessful this column provides a description of why the fax was not received NOTE You must click Apply before the changes take effect Block Faxes Block Faxes provides a list of all numbers that are blocked Add modify or delete blocked fax numbers on this tab Help The Help folder contains links to the following main pages e Color Printing Tools Open Microsoft Office Basic Colors or the full palette of color with associated RGB values Use the HP Basic Color Match to adjust spot colors in your printed output 188 Chapter 12 Manage and maintain the product ENWW Downloaded from ManualsPrinter com Manuals System Settings The HP ToolboxFX System Settings tab contains links to the following main pages Device Information View information about the product such as the product description and a contact person e Paper Setup Change the product paper handling settings such as default paper size and default paper type e Print Quality Change the pr
138. eck the phone line by using the fax test a Onthe control panel open the Setup menu and then open the Service menu b Select the Fax Service option c Select the Run Fax Test option The product prints a fax test report The report contains the following possible results Pass The report contains all of the current fax settings for review Fail The cord is in the wrong port The report contains suggestions for how to resolve the issue Fail The phone line is not active The report contains suggestions for how to resolve the issue 3 Verify that the product firmware is current a Print a configuration page from the control panel Reports menu to obtain the current firmware date code b Go to www hp com 1 2 3 4 5 Click the Support amp Drivers link Click the Download drivers and software and firmware link option In the For product box type the product model number and then click the Go button Click the link for your operating system Scroll to the Firmware section of the table If the listed version matches the version on the configuration page you have the most current version If the versions are different download the firmware upgrade and update the firmware on the product following the instructions onscreen NOTE The product must be connected to a computer with internet access to upgrade firmware o Resend the fax 4 Verify that the fax was set up when the product
139. ed You are using a generic printer driver when using a USB connection The printer driver is not listed in the Print amp Fax list 1 Make sure that the product GZ file is in the following hard drive folder Library Printers PPDs Contents Resources If necessary reinstall the software If the GZ file is in the folder the PPD file might be corrupt Delete the file and then reinstall the software The product name does not appear in the product list in the Print amp Fax list 1 2 3 Make sure that the cables are connected correctly and the product is on Print a configuration page to check the product name Verify that the name on the configuration page matches the product name in the Print amp Fax list Replace the USB or network cable with a high quality cable The printer driver does not automatically set up the selected product in the Print amp Fax list 1 2 4 Make sure that the cables are connected correctly and the product is on Make sure that the product GZ file is in the following hard drive folder Library Printers PPDs Contents Resources If necessary reinstall the software If the GZ file is in the folder the PPD file might be corrupt Delete the file and then reinstall the software Replace the USB or network cable with a high quality cable A print job was not sent to the product that you wanted 1 Open the print queue and restart the print job 2 Another product w
140. ed in this guide X TIP Tips provide helpful hints or shortcuts EE amp NOTE Notes provide important information to explain a concept or to complete a task A CAUTION Cautions indicate procedures that you should follow to avoid losing data or damaging the product A WARNING Warnings alert you to specific procedures that you should follow to avoid personal injury catastrophic loss of data or extensive damage to the product ENWW Downloaded from ManualsPrinter com Manuals iv Conventions used in this guide ENWW Downloaded from ManualsPrinter com Manuals Table of contents APC EAS IGS ssc vas us cos vp avs vba csv ea a ae ses va 1 Sane Fa eve eeu es ETE Te oe 1 Product comparison ads ccctnncckncceceascacearedennodseadindaiasasededdens caedsdedsnaaaeidunduanensesiins dansinedencadteasdeussndeadansuancdeeert 2 Environmental feature S misiis e eaaa aa snendcadsastanadacdeeaannenudnateabasandedasa 3 Accessibility features aruit cade easisecdaaeGesudverdadedudecedhsfeaseceds ie tnccedateteadeerteeeteae 4 Prod ct VIQWS 550s nison aaea a hans ences denseiiddendasues A AEA Na aE E aaa 5 FROME VOW coionnan a ea a eA aaa A aO a AA 5 B ck VIEW uiros aiana i a a aa a iiaa a a aia aa a 6 Interface POMS oimiceiannniiaa a aaae a EA AE AE EENE a AA GAEE 7 Serial number and model number location ccccececeeeeeeeeeeeeeeeeeeeecenencnncaecaecaeeeeeeeeeess 8 Control panel layout 2 ccc055 eccesceh eeccahedch
141. ee ee ee entire rete ea ae eee eeeaae eee eenaaeeeeeeeeaeeeeseeenaeeeeseeiaeeeenenaees 270 Declaration of Conformity wireless models cee eeeeeeeeeeennee eee eeeaaeeeeeeeeaeeeeeeeeaaeeeeeeeiaeeeeeeenaaes 272 Salety statemen soson vad Medcevedacacasess a N a AA 274 Laser SATCLY oesie u E taneoernaeaecniies 274 Canadian DOC regulations oeecrecrccnrorneiireii ar EE 274 VCCI statement Japan essssseeeeriresersrrreiererrrerisinnaaatinanaarnnnnnddeninanandndnaaaatananaannanana danaa 274 Power cord instructions cccccceeeeeeeeeeeececeaeaaeceeeeeeeeeeeeeeeeeeesceacaaaaaaeaecaeeeeeeeeeeeneeeeeess 274 Power cord statement Japan cccceeteecccaeeseeseceeeseeceeenesseneaeaeetecdseanecseceaeeeeetecaaaeeseesenee 274 EMC statement Korea 0 0 eee eeeecne ee eee enters serene teeter nee esse sates eeeeaaeeeseeniaeeeeeeenaees 275 Laser Statement for Finland s ciiccciee ieeeiertaidesteedide ebeonl lated ainieeds Whee a E Ea 275 GSistatement Germany ariris ioirik ieni a 275 Substances Table Chia cccccescnseceecseseteceeeeesnacceeeeesenteqeeededenaaqeseesnnteetetesanaeeeeetegans 276 Restriction on Hazardous Substances statement Turkey eeeeeeceeeeeeeetteeeeeeeeeeeaes 276 Additional statements for telecom fax products 0 cccceeeeeeeeteee eee etneeee eee taeeeeeeetaeeeeeeetneeeeeeee 277 EU Statement for Telecom Operation c cccccceceeeeeeeeeeececeneecaeeeeeeeeeeeeeteeseennenaneaeeees 27
142. eeeecedeeecenaaeeaeceeeeeeeeeeeeseeeeeseeegteseeeieenseneaeaeees 204 ENWW Downloaded from ManualsPrinter com Manuals PrOGUCt UPGAteS sas cec sscadeiccanauadtiasteanadaccasannaddneancnayadtdaasangnadatacatannadeennanaaaddiaastagnaddcacabaaneiedanseadavandans 205 13 OOIVE PRODI GINS saisai ata talarh ots cate ast aes aaa 207 Self help ecs aa aa EA AEE EA REEE AENA 208 Problem solving Checklist poriensis ENER a PATNER TERASE 209 Step 1 Check that the product power iS ON ccceeceeeeeeeeeeeeceeeeeeeeeeeeeeteeeeeteeeennsanaaees 209 Step 2 Check the control panel for error messages ceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 209 Step 3 Test print functionality cccccccccecc cee cee cee ee cece etee eee eee ecaaeaaaaaaaeaaecaeecaeeeeeeeeeeess 209 Step 4 Test COpy functionality so sceesciieedeeetiosdeedeiad vce daeenn detetbeie die sdanl NARE ENARA 210 Step 5 Test the fax sending functionality 00 0 0 ccc ee ceeteeeeeeeeeeeeeeeeeeteeeeeeeeettaeeeeeeeenea 210 Step 6 Test the fax receiving functionality 0 cece eeeeteeeeeee eee eetteeeeeeeeentaeeeeeeeeaaes 210 Step 7 Try sending a print job from a computer o oo ee ee etter teeter e eee etetaeeeeertaeeeeeeeee 210 Step 8 Test the walk up USB printing functionality 20 02 0000 c cccccccececcee cece eeeeeeeetcaeeeeeeeeeees 210 Factors that affect product performance s eeeeeeececccecceecaeceeeceeeeeeeeeeeeeeeeeeeeeeteeteeteet
143. eeeeeeeeeeeeeeeeeeeeceaaecaaeaaaaaaeaaecaeeeeeeeeeeeeeeeeeeeeteeeeeneeea 193 Product security features 1 tedcienshideceernshiegceaiaiegeeeaieces eiiaecdensaliaeceretsdliegesnindiederseigneeneaatanes 193 Assign a system password orenera daii ledges yaad ceedels ERNEA 193 Economy Saling ereis E a T 194 Pow rsav MOGES isnin aa a a a aa aa aaa a A aa 194 Archive Print dersom aaeain ie dpdeed erevulheakassatndbeceansadeuservedesteanetives 194 Manage supplies and accessories ccecceeeeeeceececceccaeeee cee eee teeta tea aeaaaaaaaaeaaeeaeeeeeeeeeeeeeeeeeeeeseeees 195 Print when a cartridge is at estimated end of life etter eee e eter tennessee eeetaae 195 Manage print cartridges cccccceceeeee rere eti eee eee reese re eaeeeeeeeeeeeeeeeeeniaaeeeeeeneenaaees 196 Replacement inSthulctlon s icceccisiievctesuvesiadscadeaes estadvacacacatecadectacs Ta E aaa e E EA 197 Clean the product ceccecceceeceeccncccceeeee cee eee eee ee eee ttnn ea etaa aaa eaaaeaaeeaecaeeceeeeeeeeeeeeeeeeeeesegeecssecsaneaeseeees 202 Clean the paper path cccccccccccceeeeeee cece eee eegte cee eaaaeeaeaaeceeeeeeeeeeeeeegeseeeegsececcesicaeeeeeaeeeees 202 Clean the scanner glass strip and platen c ccceseecseeceeceeeeeeeeeeeeeeteeeteteeteeeesesennaees 202 Clean the document feeder pickup rollers and separation pad e eeeeeeeeeeeeees 203 Clean the touch screen 0 ccccccccceceeceeeeeeeeee
144. eeeeeeeeeeeeeeeeeeeeeeeeeeeeee te seedaecssessaeasaeaasaeeeeeeeeeeess 241 Solve wireless network Problems 2 ceeeecceeeeeeeeeeeeeeeeceecaaaaaaeaaeceeeeeeeeeeeeeeeesesececaccaesaecaeeeeeeeeeess 243 Xx ENWW Downloaded from ManualsPrinter com Manuals Wireless connectivity checklist 2 0 0 ccceceececcceeeeeeeeeeecaeeeeeeeeeeaaaaeeeeeneeeaaaaeaeeeneeeaaaaeaeneneees 243 The control panel displays the message The wireless feature on this product has been tumed Off osissa andinn ae a aa aaa saad 244 The product does not print after the wireless configuration completes 0008 244 The product does not print and the computer has a third party firewall installed 244 The wireless connection does not work after moving the wireless router or product 244 Cannot connect more computers to the wireless product e eeeeeeeeeecaeeeeeeeeeeees 245 The wireless product loses communication when connected to a VPN cecceeeeeee 245 The network does not appear in the wireless networks list eeeeeeeeeeeeeeeeeeeeees 245 The wireless network is not functioning ccc eeeeeeeeeeeee eee eeteeeeeeeeeeeeeseeeeeaaeeeeeeeeeenaaaeeees 246 Product software problems sescccceacecevecscesdvuasvae seats denaceeaeh ag stugeadeuade cote cdubedecaderdteed cavesadanensaeacadudeeeerieeeen 247 Solve COMMON Mac problems cece cece cece eect eect eee a aea acces caeee
145. eeeeeeeeeeeeeeeeeeeeeeetectceeecseecseensaneeees 248 The printer driver is not listed in the Print amp Fax list ccccccccecceccceceeeeeeeeeeeeeeeeteeeeeeees 248 The product name does not appear in the product list in the Print amp Fax list 248 The printer driver does not automatically set up the selected product in the Print amp Fax ES EE EE P cere errr ne E E E ee errr A E E E E 248 A print job was not sent to the product that you wanted sessessseeeresseeeerrrrsssssereerrrrnsss 248 When connected with a USB cable the product does not appear in the Print amp Fax list after the driver is Selected ccccccccccecceeeeeeeeeeeeseeeeceaeenaeeaeceeeeeeeeeeeeeeeeeeeteesensieesaeaeees 249 You are using a generic printer driver when using a USB connection 00see 249 Appendix A Supplies and accessories losis icles thie Genceeki Ae eee Ae ass Veena aaaeei atakia eaaa 251 Order parts accessories ANd supplies c cceeeceeeeeeceeeeeeeeeeeeeeeeeeeeeeeeeetetee tee seesaeecseeseecaeeaeeeeeeees 252 Patt WUMBONS ts cscs ccacsiecntenneeideeresginerdenvacgucedGecdeesuedtgenersnucdh davena nue Ghgardea ine thas henna Hage due aero a a 252 Printcartridges ee cates sacacabcceteesncadedccssnncadedensduntnedetesdstnedef sscineadedessctenadedssvsspeacedesvndeateeesenae 252 Cables and interfaces cccccccceeececceccecceeceeeceeeeeeeeeeeeeeeeeeeeee setae aa seaqeceaeeceneceseeeaeees
146. een printed ENWW Paper feeds incorrectly or becomes jammed 223 Downloaded from ManualsPrinter com Manuals Clear jams from the document feeder 1 Turn the product off 2 Open the document feeder cover 224 Chapter 13 Solve problems ENWW Downloaded from ManualsPrinter com Manuals 3 Lift the document feeder mechanism and gently pull the jammed paper out 4 Close the document feeder cover Clear jams from the input tray A CAUTION Do not use sharp objects such as tweezers or needle nose pliers to remove jams Damage caused by sharp objects is not covered by the warranty When removing jammed paper pull it straight out from the product Pulling jammed paper out of the product at an angle can damage the product NOTE Depending on where the jam is located some of the following steps might not be necessary ENWW Paper feeds incorrectly or becomes jammed 225 Downloaded from ManualsPrinter com Manuals 1 Remove Tray 1 and lift the jam access door above the tray 2 With both hands grasp the paper and carefully pull it free from the product 3 Open the rear door CAUTION The fuser located in the back of the product is hot Wait for the fuser to cool before continuing 226 Chapter 13 Solve problems ENWW Downloaded from ManualsPrinter com Manuals 4 With both hands grasp the paper and carefully pull it free from the product 5 Reinsert the tray ENWW
147. eeteeeeseed 211 Restore the factory set defaults 0 0 eee rr tenner treet tea aae tees eeeeaaeeeeeeeeeiaaeeeeeeeeeiaeeeeeeenaeees 211 Interpret control panel MESSAGES cccceccecceeeceeeeeeeeececaeeceeeeeeeeeeeseedeccaeaaeaeeeeeeeeeeeeseeseesecniseeeees 212 Control panel Message types sii ccesicccseecdetasdec tA vvvuenededfedehaegeee ANNANN EER AANN AE EAN NAE EENEN ARRAN ANNAE 212 Control panel messages ce ceececeeeeeceee eee ettte eter erent eee eee e anette eeeaaeeeeeeeeaeeeeeeeeesaeeeeeeeeaas 212 Paper feeds incorrectly or becomes jammed 0 000 eee eect eeeeeee eee ee eee e eee eeeaaeeeeeeeeaaeeeeeeeeaeeeeeneenaaees 222 The product does not pick UP paper cccceeeecceeceeceeeeeeeeeeeeeeeeeeeeeeaaeaeaeaeaeaaeeaeeeeeess 222 The product picks up multiple sheets Of paper ccceeeeeceeeeeeeeeeeeeeeeeeeeaeeeeaeaaeeaaeeaeees 222 Prevent paper ANS seca ceczdevise vi cates eve ba cae oad wud cet vada Cec stea E Vanna a a NAA 222 CNSR JAMS O dated E T E E E sab aay E A O 223 Improve print quality csornai aai aaie aaa aa a aaa aaa aiaa 230 Use the correct paper type setting in the printer driver ceeeeeeeceeceeeeeeeeeeteeeees 230 Adjust color settings in the printer driver eee ceceeeeeeeeeeenneeeeeeeenaeeeeeeeaaeeeeeeeiaaeeeeeeeaes 231 Use paper that meets HP specifications 2 ceccceeeeeeeceeeeeeeeeeeeteeeececeneaeeeeeeeeeeeeeneees 233 Print a Cleaning Page si
148. en touch the Setup button Touch the Service menu Touch the Fax Service menu Touch the Print T 30 Trace button and then touch the Now button Fax logs and reports Use the following instructions to print fax logs and reports Print all fax reports Use this procedure to print all of the following reports at one time 1 From the Home screen touch the Fax button Last Call Report Fax Activity Log Phone Book Report Junk Fax List Billing Report when Billing Codes are turned on Configuration Report Usage Page 2 Touch the Fax Menu button Touch the Fax Reports button 4 Touch the Print All fax Reports button Print individual fax reports 1 From the Home screen touch the Fax button 2 Touch the Fax Menu button 166 Chapter11 Fax ENWW Downloaded from ManualsPrinter com Manuals 3 4 Touch the Fax Reports button Touch the name of the report that you want to print Set the fax error report A fax error report is a brief report that indicates the product experienced a fax job error You can set it to print after the following events A 1 2 3 4 Every fax error the factory set default Send fax error Receive fax error Never NOTE With this option you will have no indication that a fax failed to be transmitted unless you print a fax activity log From the Home screen touch the Fax button Touch the Fax Menu button Touch the Fax Reports button Touch the Fax Erro
149. enaeeeeeseeeaees 87 Print on preprinted letterhead or forms with WiNdOWS ccccceceeeeeeeeeeeeeeteeeteeeteennenes 87 Print on special paper labels or transparencies ccccccceeeeeceeceseeeeceeaeeeeeeeeeeeeeeeetteees 89 Print the first or last page on different paper with Windows ceseceeeeeeeeeeeeeeteeees 92 Scale a document to fit PAGE SIZE ooo eect ee eeeetee eee eeeeeaae eee eeeaaaeeeeeeeeaeeeeeeeaeeeeeeeeaaas 94 Add a watermark to a document with WiNdOWS ccceceeeeeeeeecceeeeeeeeeeeeeeeteeetteeteeeneaes 96 Create a booklet with WiNGOWS cccceceeeeeeeeeeeeeeeeeeaeeaaaeaaecaaecaeceeeeeeeeeeeeeeeeeteeetetentes 96 Walk up USB printing 0ccccccecccceeeeeee eee ee eee ee ee eaaaeaeeeeeeeeeeeeeeeeeeececeesaaaaaaaeeaeeeeeeeeeeeeseesecsneeeeeeeeeees 99 S 6 0 Co dane pp ERE RE eer ene DEE PECERE ET Seep Perr ene repr errr cer tery error Cr rT PIPER eer TTP E errr rer erce er reeerePrr Terre rr eePer CTT ED Te rrerrere 101 Adus COLON ei alee ee ceca an oh cate ch deena 102 Change the color theme for a print JOD 00 0 0 eecceceee eee eeeeeeeeeeeeteeeeeeeeaeeeeeetetnaeeeeeeniaaees 102 Change the Color OptlOMS ssscscesesctocceseesenceaaebysaindacarssevsaecunsenceddaleesanccadveyeacadeeaivwn relevance 102 Manual color Options cccccccceceeeeeeeeecenaaeaeeceeeeeeeeseesceaaaaeaaeceseeeeeeeeeseessccuaaeeeeeeeees 103 Use the HP EasyColor option for Wind OWS
150. enee tees eeeeeaaeeeeeeeeeenaeeeeeeeeneataes 115 Define custom COPY Settings eee eee eeeeeee eee eeeeee tere eeeaaeeeeeeeaaeeeeseeeaeeeeeseenaeeeeeeeeaes 116 Set the paper size and type for copying on special paper ceeeeceeceeeceeeeeeeeeeeees 116 Restore copy default settings sssini AE aAA NEENA ENAA 116 COPY PHOTOS isscs fen castessccddetarsaandsvedsialacceuebta dnedeitdena aaa a aa aaa a aaa 117 Copy mixed SIZOONGIN AIS sercrscrsrrcrii iaren TAE EET 118 Copy on both sides manually duplex eee entree eee entte eee e eee etne eerste eaeeeeeeeeeaeeeeeeeeaaeeeeeeeeeaaes 119 10 S Caminata aada eaaa adai aeaea arenae aa aa aa tia aaa iaa iiaiai 121 Use scan TUNCTIONS sass ceasecicaheccctecavanndusceecassteaadenearteceuceccesdguavevasessenadeasssedeedcscvesdasadenashaedsadessasddvaunsitacadecs 122 SCAM MONOGS 2 55 sadescczesensinceahdteecevevstainaadsandsunantecansaauasdessaaasdaddenddandadcsahaaededtaaasaacnedeasnaascedds 122 Cancela Scarinin a a a a aaa a atA Ae 123 SCAM SOUMINGS E E E E A E A E A E iancveaiaes aaaveee s 124 Scanner resolution and color cceeeceeeeceeeeeecneecaeceeeeeeeeeeeeeeeeeeesecseceaecncacaeeaeseeeeeeeeeneess 124 r E a E E E E E bal tenebnaalnatiaviasnhaties 126 Scan a Photo siess inisaidie ea aa aa a aa aa aa a aaa eaa aa a Oea 127 E sk Seer rc E E E E E E A E E E E E PE E rere 129 DOU o T DEAE A A E EE A EA T E E E A E A OEE 130 Install and connect the hardware
151. ents ENWW Function specific menus 29 Downloaded from ManualsPrinter com Manuals Menu item Description View and Print Photos Previews photos on the USB drive Use the arrow buttons to scroll through the photos Touch the preview image for each photo that you want to print You can adjust the settings and you can save the changes as the new default settings When you are ready to print the photos touch the Print button Scan to USB Drive Scans a document and stores it as a PDF file or JPEG image on the USB flash drive leo a a SSS 30 Chapter2 Control panel menus ENWW Downloaded from ManualsPrinter com Manuals 3 Software for Windows e Supported operating systems for Windows e Supported printer drivers for Windows e Select the correct printer driver for Windows e Change print job settings e Change printer driver settings for Windows e Remove software for Windows e Supported utilities for Windows e Software for other operating systems ENWW Downloaded from ManualsPrinter com Manuals 31 Supported operating systems for Windows The product supports the following Windows operating systems Recommended software installation Print and scan drivers only e Windows XP 32 bit Service Pack 2 e Windows 2003 Server 32 bit Service Pack 3 e Windows Vista 32 bit and 64 bit e Windows 2008 Server e Windows 7 32 bit and 64 bit Supported printer drivers for Windows e HP PCL 6
152. enu From the Pages per Sheet menu select the number of pages that you want to print on each sheet 1 2 4 6 9 or 16 In the Layout Direction area select the order and placement of the pages on the sheet From the Borders menu select the type of border to print around each page on the sheet Print on both sides of the page duplex printing with Mac 1 2 3 4 5 Insert enough paper into one of the trays to accommodate the print job On the File menu click the Print option Open the Finishing menu and click the Manual Duplex tab or open the Manual Duplex menu Click the Manual Duplex box and select a binding option Click the Print button Follow the instructions in the pop up window that appears on the computer screen before replacing the output stack in Tray 1 for printing the second half Go to the product and remove any blank paper that is in Tray 1 Insert the printed stack face down in Tray 1 If prompted touch the appropriate control panel button to continue Set the color options with Mac Use the Color Options menu or the Color Quality Options menu to control how colors are interpreted and printed from software programs 1 2 3 ENWW On the File menu click the Print option Select the driver Open the Color Options menu or the Color Quality Options menu Print with Mac 47 Downloaded from ManualsPrinter com Manuals 4 Open the Advanced menu or select the appropriate tab 5 Adju
153. er or select a speed dial or group dial entry 4 Touch the Start Fax button 5 Enter the billing code and then touch the OK button Print the billing code report The billing code report is a printed list of all the fax billing codes and the total number of faxes billed to each code NOTE After the product prints this report it deletes all billing data 1 From the Home screen touch the Fax button 2 Touch the Fax Menu button 3 Touch the Fax Reports button 4 Scroll to and touch the Print Billing Report button Receive fax settings Set fax forwarding You can set your product to forward incoming faxes to another fax number When the fax arrives at your product it is stored in the memory The product then dials the fax number that you have specified and sends the fax If the product cannot forward a fax because of an error for example the number is busy and repeated redial attempts are unsuccessful your product prints the fax If the product runs out of memory while receiving a fax it terminates the incoming fax and only forwards the pages and partial pages that have been stored in the memory 142 Chapter11 Fax ENWW Downloaded from ManualsPrinter com Manuals When it is using the fax forwarding feature the product rather than the computer must be receiving the faxes and the answer mode must be set to Automatic 1 2 3 4 5 From the Home screen touch the Fax button Touch the Fax Menu bu
154. er 2008 using the Classic Start menu view Click Start click Settings and then click Printers Windows Vista Click Start click Control Panel and then in the category for Hardware and Sound click Printer Windows 7 Click Start and then click Devices and Printers 2 Right click the driver icon and then select Printing Preferences Change the product configuration settings 1 Windows XP Windows Server 2003 and Windows Server 2008 using the default Start menu view Click Start and then click Printers and Faxes Windows XP Windows Server 2003 and Windows Server 2008 using the Classic Start menu view Click Start click Settings and then click Printers Windows Vista Click Start click Control Panel and then in the category for Hardware and Sound click Printer Windows 7 Click Start and then click Devices and Printers 2 Right click the driver icon and then select Properties or Printer properties 3 Click the Device Settings tab ENWW Change printer driver settings for Windows 35 Downloaded from ManualsPrinter com Manuals Remove software for Windows Windows XP 1 Click Start and then click Programs 2 Click HP and then click the product name 3 Click Uninstall and then follow the onscreen instructions to remove the software Windows Vista and Windows 7 1 Click Start and then click All Programs 2 Click HP and then click the product name 3 Click Uninstall and then follow the onscree
155. er an arrangement with HP for Alaska and Hawaii Non U S returns To participate in HP Planet Partners return and recycling program just follow the simple directions in the recycling guide found inside the packaging of your new product supply item or visit www hp com recycle Select your country region for information on how to return your HP LaserJet printing supplies Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide This product is suitable for the use of recycled paper according to EN12281 2002 Material restrictions This HP product does not contain added mercury This HP product contains a battery that might require special handling at end of life The batteries contained in or supplied by Hewlett Packard for this product include the following HP LaserJet Pro CM1410 Color MFP Series Type Carbon monofluoride lithium Weight 0 8g Location On formatter board User removable No U9 a ey al Ei 268 Appendix D Regulatory information ENWW Downloaded from ManualsPrinter com Manuals For recycling information you can go to www hp com recycle or contact your local authorities or the Electronics Industries Alliance www eiae org Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must no
156. er details and faster printing In the following example the images on the left were created without using the HP EasyColor option The images on the right show the enhancements that result from using the HP EasyColor option Bring your photos to LIFE Bring your photos to LIFE Se ae powered by hp EasyColor and the UPD powered by hp EasyColor and the UPD The HP EasyColor option is enabled by default in the HP PCL 6 printer driver so you do not need to make manual color adjustments To disable the option so you can manually adjust the color settings open the Color tab and click the HP EasyColor check box to clear it 104 Chapter 8 Color ENWW Downloaded from ManualsPrinter com Manuals Match colors For most users the best method for matching colors is to print SRGB colors The process of matching printer output color to your computer screen is complex because printers and computer monitors use different methods of producing color Monitors display colors by using light pixels that use an RGB red green blue color process but printers print colors by using a CMYK cyan magenta yellow and black process Several factors can influence your ability to match printed colors to those on your monitor e Print media e Printer colorants inks or toners for example e Printing process inkjet press or laser technology for example e Overhead lighting e Personal differences in perception of color e Software p
157. er printers than the recommended media and meets the weight specifications specification for this product unless for this product it is HP paper that has been approved for use in this product Glossy or coated paper e Use only glossy or coated paper e Do not use glossy or coated paper that is approved for use in laser designed for use in inkjet products printers ENWW Understand paper use 65 Downloaded from ManualsPrinter com Manuals Change the printer driver to match the paper type and size NOTE If you change the page settings in the software program those settings override any settings in the printer driver gt On the File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Paper Quality tab Select a size from the Paper size drop down list Select a paper type from the Paper type drop down list a E E o Click the OK button Supported paper sizes NOTE To obtain best print results select the appropriate paper size and type in the print driver before printing Table 6 1 Supported paper sizes Size Dimensions Letter 216 x 279 mm 8 5 x 11 inches Legal 216 x 356 mm 8 5 x 14 inches A4 210 x 297 mm 8 27 x 11 69 inches Executive 184 x 267 mm 7 24 x 10 51 inches A5 148 x 210 mm 5 83 x 8 27 inches A6 105 x 148 mm 4 13 x 5 83 inches B5 JIS 182 x 257 mm 7 17 x 10 12 inches
158. er sharing disclaimer HP does not support peer to peer networking as the feature is a function of Microsoft operating systems and not of the HP printer drivers Go to Microsoft at www microsoft com 52 Chapter 5 Connect the product Downloaded from ManualsPrinter com Manuals ENWW Connect with USB This product supports a USB 2 0 connection Use an A to B type USB cable HP recommends using a cable that is no longer than 2 m 6 5 ft A CAUTION Do not connect the USB cable until the installation software prompts you to connect it CD installation 1 Quit all open programs on the computer 2 Install the software from the CD and follow the onscreen instructions 3 When prompted select the Directly connect to this computer using a USB cable option and then click the Next button 4 When the software prompts you connect the USB cable to the product and the computer 5 At the end of the installation click the Finish button 6 On the More Options screen you can install more software or click the Finish button 7 Printa page from any program to make sure that the printing software is correctly installed ENWW Connect with USB 53 Downloaded from ManualsPrinter com Manuals Connect to a network Supported network protocols To connect a networking equipped product to a network you need a network that uses one or more of the following protocols e TCP IP IPv4 or IPv6 e Port 9100 e LPR
159. es with the requirements of the R amp TTE Directive 1999 5 EC Annex Il and Annex IV EMC Directive 2004 108 EC the Low Voltage Directive 2006 95 EC the EuP Directive 2005 32 EC and carries the CE Marking C accordingly 272 Appendix D Regulatory information ENWW Downloaded from ManualsPrinter com Manuals This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s 3 Telecom approvals and standards appropriate for the target countries regions have been applied to this product in addition to those listed above 4 This product uses an analog fax accessory module which Regulatory Model numbers are BOISB 0903 00 US LIU or BOISB 0903 01 EURO LIU as needed to meet technical regulatory requirements for the countries regions this product will be sold 5 This product uses a radio module device which Regulatory Model number is SDGOB 0892 as needed to meet technical regulatory requirements for the countries regions this product will be sold Boise Idaho USA Sep
160. exists in Lotus Notes Outlook or Outlook Express click Import Export Phone Book Select the Import option and then click Next Select the appropriate software program navigate to the appropriate file and then click Finish To export contacts from a phone book click Import Export Phone Book Select the Export option and then click Next Enter the file name or browse to the file to which you want to export contacts and then click Finish You can also select individual entries from the phone book instead of importing the entire phone book To delete all entries click Delete All and then click Yes In addition to numerical digits the following are valid characters for fax numbers e e e e eo e R e W e lt space gt JI NOTE You must click Apply before the changes take effect ENWW Use the HP ToolboxFX software 187 Downloaded from ManualsPrinter com Manuals Fax send log The HP ToolboxFX fax send log lists all recently sent faxes and information about them including the date and time sent job number fax number page count and the results Click any column heading in the fax send log to re sort the information in that column in ascending or descending order The Results column provides the fax status If the fax attempt was unsuccessful this column provides a description of why the fax was not sent Fax receive log The HP ToolboxFX fax receive log provides a list of all recently r
161. f rings and then touch the OK button Set distinctive ring Ring pattern or distinctive ring service is available through some local telephone companies The service allows you to have more than one telephone number on a single line Each telephone number has a unique ring pattern so that you can answer voice calls and the product can answer fax calls 144 Chapter11 Fax ENWW Downloaded from ManualsPrinter com Manuals If you subscribe to a ring pattern service with a telephone company you must set the product to answer the correct ring pattern Not all countries regions support unique ring patterns Contact the telephone company to determine if this service is available in your country region NOTE Ifyou do not have ring pattern service and you change the ring pattern settings to something other than the default All Rings the product might not be able to receive faxes The settings are as follows All Rings The product answers any calls that come through the telephone line Single The product answers any calls that produce a single ring pattern Double The product answers any calls that produce a double ring pattern Triple The product answers any calls that produce a triple ring pattern Double and Triple The product answers any calls that produce a double ring or triple ring pattern To change ring patterns for call answering complete the following steps f 2 3 4 From the Home screen touch the Setup
162. f the recipient fax number does not answer Off Redial if Comm On Sets whether the product should attempt to redial the Error recipient fax number if a communication error occurs Off Detect Dial Tone On Sets whether the product should check for a dial tone before sending a fax Off Billing Codes On Enables the use of billing codes when set to On A prompt appears where you can enter the billing code for an outgoing Off fax Extension Phone On When this feature is enabled you can press the 1 2 3 buttons on the extension phone to cause the product to Off answer an incoming fax call Stamp Faxes On Sets the product to print the date time sender s phone number and page number on each page of incoming faxes Off 18 Chapter 2 Control panel menus Downloaded from ManualsPrinter com Manuals ENWW Menu item Sub menu item Sub menu item Description Private Receive On Setting Private Receive to On requires you toset a product password After setting the password the following options Off are set e Private Receive is turned on e All old faxes are deleted from memory e Fax forwarding is set to Off and is not allowed to be changed e All incoming faxes are stored in memory Confirm Fax On Confirm a fax number by entering it a second time Number Off Allow Fax Reprint On Sets whether incoming faxes are stored in memory for reprinting later Off Fax Tel Ring Time 20 Sets the time in seconds after which th
163. feeder e Configure the tray ENWW Downloaded from ManualsPrinter com Manuals 63 Understand paper use This product supports a variety of paper and other print media in accordance with the guidelines in this user guide Paper or print media that does not meet these guidelines might cause poor print quality increased jams and premature wear on the product For best results use only HP brand paper and print media designed for laser printers or multiuse Do not use paper or print media made for inkjet printers Hewlett Packard Company cannot recommend the use of other brands of media because HP cannot control their quality It is possible for paper to meet all of the guidelines in this user guide and still not produce satisfactory results This might be the result of improper handling unacceptable temperature and or humidity levels or other variables over which Hewlett Packard has no control A CAUTION Using paper or print media that does not meet Hewlett Packard s specifications might cause problems for the product requiring repair This repair is not covered by the Hewlett Packard warranty or service agreements Special paper guidelines This product supports printing on special media Use the following guidelines to obtain satisfactory results When using special paper or print media be sure to set the type and size in the printer driver to obtain the best results A CAUTION HP LaserJet products use fusers to bon
164. free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The le
165. from the Reports menu and then verify that it lists the wireless feature as disabled Reduce interference on a wireless network The following tips can reduce interference in a wireless network ENWW Keep the wireless devices away from large metal objects such as filing cabinets and other electromagnetic devices such as microwaves and cordless telephones These objects can disrupt radio signals Keep the wireless devices away from large masonry structures and other building structures These objects can absorb radio waves and lower signal strength Position the wireless router in a central location in line of sight with the wireless products on the network Connect to a network 57 Downloaded from ManualsPrinter com Manuals Advanced wireless setup Wireless communication modes You can use one of two wireless communication modes infrastructure or ad hoc Infrastructure wireless The product communicates with other devices on the network through a wireless router network recommended Ad hoc wireless network All devices on the ad hoc network must have the following e 802 11b g compatibility The same SSID The same subnet and channel e The same 802 11b g security settings Wireless security To make your wireless network easy to distinguish from other wireless networks use a unique network name SSID for your wireless router Your wireless r
166. g ENWW Use copy functions 109 Downloaded from ManualsPrinter com Manuals Copy identification cards Use the ID Copy feature to copy both sides of identification cards or other small size documents onto the same side of one sheet of paper The product prompts you to copy the first side and then to place the second side on a different area of the scanner glass and copy again The product prints both images at the same time 1 Load the document onto the scanner glass 2 From the Home screen touch the Copy button Touch the ID Copy button 4 Touch the Black or Color button to start copying 5 The product prompts you to place the next page on a different section of the scanner glass 6 Touch the OK button if you have more pages to copy or touch the Done button if this is the last page 7 The product copies all pages onto one side of a sheet of paper 110 Chapter9 Copy Downloaded from ManualsPrinter com Manuals ENWW Cancel a copy job 1 Touch the Cancel X button on the product control panel NOTE If more than one process is running touching the Cancel X button clears the current process and all pending processes 2 Remove the remaining pages from the document feeder Reduce or enlarge a copy 1 Load the document onto the scanner glass or into the document feeder From the Home screen touch the Copy button Touch the Settings button and then touch the Reduce Enlarge but
167. g toner in the print cartridge past very low follow these steps 1 From the Home screen on the control panel touch the Setup button 2 Touch the System Setup button 3 Touch the At Very Low button 4 Touch the Color Cartridges button and then touch the Continue button When you choose to replace the very low print cartridge color printing resumes automatically Enable or disable the At Very Low settings from the control panel You can enable or disable the default settings at any time and you do not have to re enable them when you install a new print cartridge 1 From the Home screen on the control panel touch the Setup button 2 Touch the System Setup button 3 Touch the At Very Low button 4 Touch the Black Cartridge or the Color Cartridges button 5 Select one of the following options e Select the Continue option to set the product to alert you that the print cartridge is very low but to continue printing e Select the Stop option to set the product to stop printing including printing faxes until you replace the print cartridge ENWW Manage supplies and accessories 195 Downloaded from ManualsPrinter com Manuals e Select the Prompt option to set the product to stop printing including printing faxes and prompt you to replace the print cartridge You can acknowledge the prompt and continue printing e On the Color Cartridges menu only select Print Black the default option to alert you when the p
168. ges that appear on the product control panel display The number in the Page Count column specifies the total number of pages that the product had printed when the error occurred ENWW Use the HP ToolboxFX software 185 Downloaded from ManualsPrinter com Manuals Fax Use the HP ToolboxFX Fax tab to perform fax tasks from your computer The Fax tab contains links to the following main pages Fax Receive Set the fax receive mode Fax Phone Book Add edit or delete entries in the product phone book Fax Send Log View all of the recent faxes that have been sent from the product Fax Receive Log View all of the recent faxes that have been received by the product Block Faxes Add delete or view fax numbers that are blocked Fax Receive The following options are available when receiving a fax Print the fax You can also select an option to have a message appear on your computer to notifying you when the fax was printed Forward the fax to another fax machine NOTE You must click Apply before the changes take effect Fax phone book Use the HP ToolboxFX fax phone book to add and remove individuals or groups on your speed dial list import phone books from a variety of sources and update and maintain the contact list To add an individual contact to the speed dial list select the row of the speed dial number that you want to specify Type the contact name in the Contact name window Type the fax number in the F
169. ging the cord Make sure that you are using the telephone cord that came with the product Open the Service menu and touch the Fax Service button Touch the Run Fax Test button This test verifies that the phone cord is connected to the correct port and that the phone line has a signal The product prints a report with the results Connect the product to a different phone line Set the fax resolution to Standard instead of the default of Fine If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box Fax storage is full Canceling the fax receive The amount of available memory for storing faxes is insufficient to store an incoming fax If you are using the Private Receive feature print all received faxes to regain some memory If you still need more memory clear faxes from memory Open the Service menu In the Fax Service menu select the Clear Saved Faxes option Fax storage is full Canceling the fax send During the fax job the memory filled All pages of the fax have to be in memory for a fax job to work correctly Only the pages that fit into memory were sent Cancel the current job Turn the product off and then turn it on again Try sending the job again If the error reoccurs cancel the job and turn the product off and then on a second time The product might not have enough memory for some jobs Fit to Page on flat
170. grees D a I m Ca 5 In the Booklet layout drop down list click the E ens Left binding or Right binding option The Advanced Pining Shoteuts aperus Elects Fristino Coler Series Pages per sheet option automatically changes paseno to 2 pages per sheet TZ Pinton both sides manuals DOOKIET layout Left binding Sg Pages per sheet 2 pages per sheet x Right then Down Orientation Portrait Landscape E Rotate by 180 degrees SS Gad Ga ENWW Additional print tasks with Windows 97 Downloaded from ManualsPrinter com Manuals 6 Retrieve the printed stack from the output bin and maintaining the same orientation place it with the printed side facing down in Tray 1 7 On the control panel touch the OK button to print the second side of the job 98 Chapter 7 Print tasks ENWW Downloaded from ManualsPrinter com Manuals Walk up USB printing This product features printing from a USB flash drive so you can quickly print files without sending them from a computer The product accepts standard USB storage accessories in the USB port on the front of the product You can print the following types of files e PDF JPEG 1 Insert the USB drive into the USB port on the front of the product 2 The USB Flash Drive menu opens Touch the arrow buttons to scroll through the options e Print Docume
171. he document feeder Recommended action Remove the jammed item Then clear the items in the document feeder tray and start over Communication error A fax communication error occurred between the product and the sender or receiver Allow the product to retry sending the fax Unplug the product telephone cord from the wall plug in a telephone and try making a call Plug the product phone cord into a jack for another phone line Try a different phone cord Set the Fax Speed option to the Slow V 29 setting or disable the Fast V 34 setting Turn off the Error Correction feature to prevent automatic error correction NOTE Turning off the Error Correction feature can reduce image quality Print the Fax Activity Log report from the control panel to determine if the error occurs with a specific fax number If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box Cyan Cartridge Low The print cartridge is nearing the end of its useful life Printing can continue but consider having a replacement supply on hand Cyan in wrong position The print cartridge is installed in the incorrect slot Make sure that each print cartridge is installed in the correct slot From front to back the print cartridges are installed in this order black cyan magenta and yellow Cyan Very Low Device error press OK The print cartridge is at
172. he print cartridge is very low but it continues printing Color Cartridges Stop Sets how the product behaves when one of the color print cartridges reaches the very low threshold Prompt e Stop The product stops printing until you replace the Continue print cartridge Print Black e Prompt The product stops printing and prompts you to replace the print cartridge You can acknowledge the prompt and continue printing e Continue The product alerts you that the print cartridge is very low but it continues printing e Print Black When a color print cartridge becomes very low the product prints in black only to prevent fax interruptions To configure the product to print in color and use the remaining toner in the print cartridge past very low follow these steps 1 On the product control panel touch the Setup button and then touch the System Setup button 2 Touch the At Very Low button and then touch the Color Cartridges button Touch the Continue button When you choose to replace the very low print cartridge color printing resumes automatically ENWW Setup Menu 21 Downloaded from ManualsPrinter com Manuals Menu item Sub menu item Sub menu item Description User Defined Low Black Type the percentage of estimated life remaining at which the product alerts you that the print cartridge is low Cyan Magenta Yellow USB Flash Drive On Enables or disables the USB flash drive Off Color Copy On
173. he terms and conditions of the corresponding Third Party License Generally the Third Party License is located in a file such as license txt you should contact HP support if you cannot find any Third Party License If the Third Party Licenses include licenses that provide for the availability of source code such as the GNU General Public License and the corresponding source code is not included with the Software then check the product support pages of HP s website hp com to learn how to obtain such source code 2 LICENSE RIGHTS You will have the following rights provided you comply with all terms and conditions of this EULA a Use HP grants you a license to Use one copy of the HP Software Use means installing copying storing loading executing displaying or otherwise using the HP Software You may not modify the HP Software or disable any licensing or control feature of the HP Software If this Software is provided by HP for Use with an imaging or printing product for example if the Software is a printer driver firmware or add on the HP Software may only be used with such product HP Product Additional restrictions on Use may appear in the User Documentation You may not separate component parts of the HP Software for Use You do not have the right to distribute the HP Software b Copying Your right to copy means you may make archival or back up copies of the HP Software provided each copy contains all the origin
174. hip collects a limited set of information about the usage of the product which might include the following the date when the print cartridge was first installed the date when the print cartridge was last used the number of pages printed using the print cartridge the page coverage the printing modes used any printing errors that might have occurred and the product model This information helps HP design future products to meet our customers printing needs The data collected from the print cartridge memory chip does not contain information that can be used to identify a customer or user of the print cartridge or their product HP collects a sampling of the memory chips from print cartridges returned to HP s free return and recycling program HP Planet Partners www hp com recycle The memory chips from this sampling are read and studied in order to improve future HP products HP partners who assist in recycling this print cartridge might have access to this data as well Any third party possessing the print cartridge might have access to the anonymous information on the memory chip If you prefer to not allow access to this information you can render the chip inoperable However after you render the memory chip inoperable the memory chip cannot be used in an HP product 256 Appendix B Service and support ENWW Downloaded from ManualsPrinter com Manuals End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PR
175. his product changes the heat and speed settings to obtain the best print quality for the type of paper that you are using If you are using special paper for all or most print jobs on the product change this default setting on the product The following table lists possible ways you can use the tray settings to meet your printing needs Paper use Configure the product Print Occasionally use special paper suchas e Load special paper in Tray 1 From the software program print dialog heavy paper or letterhead from a tray choose the paper type that matches the that usually contains plain paper special paper loaded in the tray before sending the print job Frequently use special paper such as e Load special paper in Tray 1 and From the software program print dialog heavy paper or letterhead from one tray configure the tray for the paper choose the paper type that matches the type special paper loaded in the tray before sending the print job Configure the tray 1 Make sure the product is turned on 2 Perform one of the following tasks e Control panel Open the System Setup menu and open the Paper Setup menu Select the tray that you want to configure e Embedded Web server Click the Settings tab and then click Paper Handling in the left panel 3 Change the desired tray setting and then touch the OK button or click the Apply button 72 Chapter6 Paper and print media ENWW Downloaded from ManualsPrinter com Manual
176. hrough a wireless network option Connect the USB cable to the product when prompted A CAUTION Do not connect the USB cable until the installation program prompts you 56 Chapter 5 Connect the product ENWW Downloaded from ManualsPrinter com Manuals 3 4 When the installation is complete print a configuration page to make sure that the product has a SSID name When installation is complete disconnect the USB cable Install the software for a wireless product currently on the network If the product already has an IP address on a wireless network and you want to install product software on a computer complete the following steps 1 2 3 4 5 From the product control panel print a configuration page to obtain the product IP address Install the software from the CD Follow the on screen instructions When prompted select the Connect through a wireless network option and then click the Next button From the list of available printers select the printer that has the correct IP address Disconnect from the wireless network If you want to disconnect the product from a wireless network you can turn off the wireless functionality in the product 4 2 3 At the product control panel touch the Wireless button and then touch the Wireless Menu button Touch the Turn Wireless On Off button and then touch the Off button To confirm that the wireless unit is turned off print a Network Summary page
177. i deia a aaan raai da ainia 73 Cancela PRINEJOD soosiana EA EEA A AAAA 74 Basic print tasks with WiINdOWS cccceeeceeeeeeeeeeeeeeeeeaeaaecaeeeeeeeeeeeeeeeeeeeetedeceeaaaaaaaeaaesaesaeeeeeeeeeeteees 75 Open the printer driver with WiINdOWS 0 ccccceceeeeeeeeeeeeeaeeeeeeeeeeeeesedscenaaeaaeeeeeeeeeeneees 75 Get help for any printing option with WiINdOWS 0 cceeeeeeecceeceeeeeeeeeeeteeeecneaecaeeeeeeeeeees 75 Change the number of print copies with Windows 2 eccecceeeeeeeeeeeeeeteenennecaeeeneees 76 Save custom print settings for reuse with WINdOWS 0 eee eeeeeeeeeeeeeeeeeentaeeeeeeeeeenaaaes 76 Improve print quality With WiINdOWS ccccecceeeeeeeeeee cette eee eeeeeeee eee eceeeeeeeeeeeceneneneesaeees 79 Print on both sides duplex with WiINdOWS cccceseeeeeeeeeennteeeeeeeeaeeeeeeeeetaeeeeeeeeeiaees 81 Print multiple pages per sheet with WiNdOWS ccccccccsccceeceeeeeeeeeeeeeeeteeeteeeeeeeteeeeeeneeenes 82 Select page orientation with WINdOWS 0 c ccececeeeteeeeeeeneeeeeeeetaeeeeeeeeaaeeeeeeeiaeeeeeseeniaees 84 Set color options with WiNdOWS cccccceceeeeeeeeeeceecaeeeeeeeeeeeeeeeeesceaeaaaaaaeaaeeeeeeeeeeeeeeeetes 86 Additional print tasks with WiINdOWS ccccecceeceeeeeeeeeeeeeeeee esac cae caaaaaaeaaecaeceeeeeeeeeeeeeeeteteeeeeseaeeas 87 Print colored text as black grayscale with WINdOWS c ceceeeeeeeeeentteeeeeee
178. ic eiieeaetiehie ivhecauivadete a eee 233 Calibrate the product to align the colors 0 00 ceeceeeteeeeee eee e ene eeeee eee tnieeeeeeeetineeeeeenenea 233 Check the printcartridges i i iiciciacateesahaasiiti necdiieei REEE ENER 234 Use the printer driver that best meets your printing needS 0 eee teeeeeeenteeeeeeeeeeeaas 236 Improve print quality for Copies 2 0 2 0 cceceeeeceeceeeneeceeeceeeeeeeeeeeeeeaaaaaecaeeaeeeeeeeeeeeseetenesesaeas 237 The product does not print or it prints SIOWLY c cecceeceeeeeeeeeeceeeeeecaecaeeeeeeeeeeeseesececcnsneeeeeeeeeess 238 The product does not print 0 0 0 ceccccccecee cee eeeeeeeeeceeaeeeeeeeeeeeeeeeeeteeaaaaaesaeeeeeeeeeeeseeeeeteeeenaea 238 The product prints SIWY icicsec hea iecactedeccieeapele eee inaas oeaslaaesee E AA E 239 Solve walk up USB printing problems 2 0 0 cc cccccccecceeceeeeeeeeeeceeaecaeeeeeeeeeeeeeeeteesececcsnsaeeaeeeeeeeeeeeeeeeees 240 The USB Flash Drive menu does not open when you insert the USB accessory 240 The file does not print from the USB storage accessory i ceeeeeeeeeeeeeeeeeeeeeentaeeeeeees 240 The file that you want to print is not listed in the USB Flash Drive menu 2225 240 Solve connectivity ProDlemS segerrr iaaa EEEE RA EEEE 241 Solve direct CONNect probleMS sacasreciissiasacacdeessvannwladeeessvaraasucdedaavasaadsededeltaanncacdeddassanacaeeeds 241 Solve network problems c ccceeceecceecce
179. ices might prevent long distance calling e Ifan outside line requires a prefix turn on the Dial Prefix option or include the prefix in the speed dial number a From the Home screen touch the Setup button b Open the Fax Setup menu c Open the Basic Setup menu d Open the Dia Prefix menu e Select the On setting amp NOTE To send a fax without a prefix when the Dial Prefix option is turned on send the fax manually Send a fax to an international number a Ifa prefix is required manually dial the telephone number with the prefix b Enter the country region code before dialing the phone number c Wait for pauses as you hear the tones on the phone d Send the fax manually from the control panel Unable to send a fax when a phone is connected to the product e Make sure that the telephone is hung up e Make sure that the telephone is not being used for a voice call when faxing e Unplug the phone from the line and then try sending the fax ENWW Solve fax problems 173 Downloaded from ManualsPrinter com Manuals Solve problems receiving faxes e The fax does not respond An error message displays on the control panel A fax is received but does not print e Sender receives a busy signal e No dial tone e Cannot send or receive a fax on a PBX line The fax does not respond The fax has a dedicated phone line e Set the Answer Mode option to the Automatic setting from the
180. improved e Check with the phone service provider that the line supports fax e Turn off the Error Correction setting a Open the Setup 4 menu b Open the Service menu c Open the Fax Service menu d Open the Error Correction menu e Select the Off setting NOTE This can reduce image quality e Use white paper for the original Do not use colors such as gray yellow or pink e Increase the Fax Speed setting a Open the Setup menu b Open the Fax Setup menu c Open the Advanced Setup menu d Open the Fax Speed menu e Select the correct setting e Divide large fax jobs into smaller sections and then fax them individually e Change the fax settings on the control panel to a lower resolution a Open the Setup menu b Open the Fax Setup menu c Open the Advanced Setup menu d Open the Fax Resolution menu e Select the correct setting 180 Chapter11 Fax Downloaded from ManualsPrinter com Manuals Fax quality is poor Fax is blurry or light e Increase fax resolution when sending faxes Resolution does not affect received faxes a Open the Setup 4 menu b Open the Fax Setup menu c Open the Advanced Setup menu d Open the Fax Resolution menu e Select the correct setting amp NOTE Increasing resolution slows transmission speed e Turn on the Error Correction setting from the control panel a Open the Setup 4 menu b Open the Service menu c Open the Fax Service menu d
181. in k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet CM1415fn CM1415fnw kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m llelasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 775 795 nm Teho 5 m W Luokan 3B laser GS statement Germany Das Ger t ist nicht f r die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen Um st rende Reflexionen am Bildschirmarbeitsplatz zu vermeiden darf dieses Produkt nicht im unmittelbaren Gesichtsfeld plat
182. inch dpi e Scans in color or black with resolution up to 1200 dpi il 2 Chapter 1 Product basics ENWW Downloaded from ManualsPrinter com Manuals Environmental features Manual duplex printing Save paper by using the manual duplex printing option Print multiple pages per sheet Save paper by printing two or more pages of a document side by side on one sheet of paper Access this feature through the printer driver Copies multiple pages per Save paper by copying two or four pages of an original document side by side on one sheet of sheet paper Recycling Reduce waste by using recycled paper Recycle print cartridges by using the HP return process Energy savings Save energy by initiating PowerSave mode for the product ENWW Environmental features 3 Downloaded from ManualsPrinter com Manuals Accessibility features The product includes several features that aid users with accessibility issues e Online user guide that is compatible with text screen readers e Print cartridges can be installed and removed by using one hand e All doors and covers can be opened by using one hand 4 Chapter 1 Product basics ENWW Downloaded from ManualsPrinter com Manuals Product views Front view 1 Document feeder input tray 2 Document feeder output bin 3 Scanner lid 4 Color touch screen control panel 5 Front door provides access to the print cartridges 6 USB flash drive po
183. ing the control panel When you block a fax number and someone from that number sends you a fax the control panel display indicates that the number is blocked the fax does not print and the fax is not saved in memory Faxes from blocked fax numbers appear in the fax activity log with a discarded designation You can unblock blocked fax numbers individually or all at one time NOTE The sender of a blocked fax is not notified that the fax failed 1 2 3 ENWW From the Home screen touch the Fax button Touch the Fax Menu button Touch the Receive Options button Set fax settings 143 Downloaded from ManualsPrinter com Manuals 4 Touch the Block Junk Faxes button 5 Touch the Add Number button 6 Use the keypad to enter the fax number that you want to block and then touch the OK button Set the number of rings to answer When the answer mode is set to Automatic the product rings to answer setting determines the number of times the telephone rings before the product answers an incoming call If the product is connected to a line that receives both fax and voice calls a shared line and that also uses an answering machine you might need to adjust the rings to answer setting The number of rings to answer for the product must be greater than the rings to answer on the answering machine This allows the answering machine to answer the incoming call and record a message if it is a voice call When the answering
184. int a Network Summary page and find the wireless network name SSID Open the Reports menu and then select the Network Summary option Refresh the list of wireless networks on your computer and then click the product wireless network name SSID and connect to it After several minutes print a configuration page and then find the product IP address At the computer insert the product CD and follow the on screen instructions to install the software When prompted select the Connect through a wireless network option Configure IP network settings View or change network settings Use the embedded Web server to view or change IP configuration settings i ENWW Print a configuration page and locate the IP address e Ifyou are using IPv4 the IP address contains only digits It has this format XXX XXX XXX XXX e f you are using IPv6 the IP address is a hexadecimal combination of characters and digits It has a format similar to this XXXXI IT XKXXXIXXXXIXXXX I XXXX To open the HP Embedded Web Server type the IP address IPv4 into the address line of a Web browser For IPv6 use the protocol established by the Web browser for entering IPv6 addresses Click the Networking tab to obtain network information You can change settings as needed Connect to a network 59 Downloaded from ManualsPrinter com Manuals Set or change the product password Use the HP Embedded Web Server to set a password or change an existing pa
185. io noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications The internal wireless radio complies with RSS 210 of Industry Canada Pour l usage d int rieur Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de Classe B prescribes dans le r glement sur le brouillage radio lectrique dict par le Minist re des Communications du Canada Le composant RF interne est conforme la norme CNR 210 d Industrie Canada European Union regulatory notice The telecommunications functionality of this product may be used in the following EU and EFTA countries regions Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland and United Kingdom 280 AppendixD Regulatory information ENWW Downloaded from ManualsPrinter com Manuals Notice for use in France For 2 4 GHz Wireless LAN operation of this product certain restrictions apply This equipment may be used indoor for the entire 2400 2483 5 MHz frequency band channels 1 13 For outdoor use only 2400 2454 MHz frequency band channels 1 9 may be used For the latest requirements see www arcep fr L utilis
186. ith the same or similar name might have received your print job Print a configuration page to check the product name Verify that the name on the configuration page matches the product name in the Print amp Fax list 248 Chapter 13 Solve problems ENWW Downloaded from ManualsPrinter com Manuals When connected with a USB cable the product does not appear in the Print amp Fax list after the driver is selected Software troubleshooting Make sure that your Mac operating system is Mac OS X 10 5 or later Hardware troubleshooting 1 Make sure that the product is turned on 2 Make sure that the USB cable is connected correctly 3 Make sure that you are using the appropriate high speed USB cable 4 Make sure that you do not have too many USB devices drawing power from the chain Disconnect all of the devices from the chain and connect the cable directly to the USB port on the computer 5 Check to see if more than two non powered USB hubs are connected in a row on the chain Disconnect all of the devices from the chain and then connect the cable directly to the USB port on the computer amp NOTE The iMac keyboard is a non powered USB hub You are using a generic printer driver when using a USB connection If you connected the USB cable before you installed the software you might be using a generic printer driver instead of the driver for this product 1 Delete the generic printer driver 2 Reinstall the software f
187. ize No Scaling Iz a e a E x Document Options E Print on both sides manually Flip pages up sak Off Pages per sheet Advanced Printing Shortcuts Paper Quality or fi Services 1 page per sheet Print page border Right then Down Orientation Portrait Landscape E Rotate by 180 degrees tee Coed Basic print tasks with Windows 81 i e T a 4 Select the Print on both sides manually check box Click the OK button to print the first Advanced Pining Shoncuts Pepe Guay Etexs Frstina Col Services side of the job Document on Flip pages up Booklet layout or X Pages per sheet 1 page per sheet x Print page border Right then Down Orientation Portrait Landscape E Rotate by 180 degrees 5 Retrieve the printed stack from the output bin and maintaining the same orientation place it with the printed side facing down in Tray 1 6 On the control panel touch the OK button to print the second side of the job Print multiple pages per sheet with Windows 1 Onthe File menu in the software program click Print 82 Chapter 7 Print tasks ENWW Downloaded from ManualsPrinter com Manuals 2 Select the product and then click the Properties or Preferences button 3 Click the Finishing tab ENWW Downloaded from ManualsPrinter c
188. k Test item to test the wireless network The product prints a report with the results Make sure that the correct port or product is selected a From the list of printers on your computer right click the name of this product click Properties and then open the Ports tab b Make sure the box is checked next to Virtual printer port for USB Make sure that your computer is working correctly If necessary restart your computer The product does not print and the computer has a third party firewall installed 1 2 Update the firewall with the most recent update available from the manufacturer If programs request firewall access when you install the product or try to print make sure you allow the programs to run Temporarily turn off the firewall and then install the wireless product on the computer Enable the firewall when you have completed the wireless installation The wireless connection does not work after moving the wireless router or product Make sure that the router or product connects to the same network that your computer connects to 1 Open the Reports menu and select the Configuration Report item to print the report 2 Compare the service set identifier SSID on the configuration report to the SSID in the printer configuration for your computer 3 Ifthe SSIDs are not the same the devices are not connecting to the same network Reconfigure the wireless setup for your product 244 Chapter 13 Solve problem
189. k problems Wireless connectivity checklist The control panel displays the message The wireless feature on this product has been turned off The product does not print after the wireless configuration completes The product does not print and the computer has a third party firewall installed The wireless connection does not work after moving the wireless router or product Cannot connect more computers to the wireless product The wireless product loses communication when connected to a VPN The network does not appear in the wireless networks list The wireless network is not functioning Wireless connectivity checklist ENWW The product and the wireless router are turned on and have power Also make sure the wireless radio in the product is turned on The service set identifier SSID is correct Print a configuration page to determine the SSID If you are not sure the SSID is correct run the wireless setup again With secured networks make sure the security information is correct If the security information is incorrect run the wireless setup again If the wireless network is working correctly try accessing other computers on the wireless network If the network has Internet access try connecting to the Internet over a wireless connection The encryption method AES or TKIP is the same for the product as it is for the wireless access point on networks using WPA security The product is within the rang
190. ke sure the phone is hung up e Change the Answer Mode option to match the product setup a From the Home screen touch the Setup button b Open the Fax Setup menu c Open the Basic Setup menu d Open the Answer Mode menu e Select the setting that matches the product setup Set the Answer Mode option to the Fax Te setting to automatically receive faxes The Fax Tel setting automatically detects whether the incoming transmission is a fax or a voice call and routes the call to the appropriate device 178 Chapter11 Fax ENWW Downloaded from ManualsPrinter com Manuals A phone line splitter is being used Ifyou are using a phone line splitter remove the splitter and set up the phone as a downstream phone e Make sure the phone is hung up e Make sure the phone is not being used for a voice call when faxing No dial tone e _ If using a phone line splitter remove the phone line splitter and set up the phone as a downstream phone Cannot send or receive a fax on a PBX line e Ifyou are using a PBX phone line contact your PBX administrator to configure an analog fax line for your product ENWW Solve fax problems 179 Downloaded from ManualsPrinter com Manuals Solve general fax problems e Faxes are sending slowly Fax quality is poor Fax cuts off or prints on two pages Faxes are sending slowly The product is experiencing poor phone line quality e Retry sending the fax when the line conditions have
191. lar device Decreasing the fax speed might be useful when you are trying to send a fax overseas or receive one from overseas or if you are using a satellite telephone connection 1 From the Home screen touch the Setup button 2 Touch the Fax Setup menu 3 Touch the Advanced Setup menu 4 Scroll to and touch the Fax Speed button and then touch the speed setting that you want to use Solve problems sending faxes An error message displays on the control panel e The control panel displays a Ready message with no attempt to send the fax The control panel displays the message Storing page 1 and does not progress beyond that message Faxes can be received but not sent Unable to use fax functions from the control panel e Unable to use speed dials e Unable to use group dials e Receive a recorded error message from the phone company when trying to send a fax e Unable to send a fax when a phone is connected to the product An error message displays on the control panel The Communication error message appears e Allow the product to retry sending the fax Re sending temporarily reduces the fax speed e Unplug the product telephone cord from the wall plug in a telephone and try making a call Plug the product phone cord into a jack for another phone line Try a different phone cord e From the control panel change the Fax Speed option to the Medium V 17 setting or Slow V 29 setting a
192. lations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If this equipment is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is located e Consult your dealer or an experienced radio TV technician NOTE Any changes or modifications to the printer that are not expressly approved by HP could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules Environmental product stewardship program Protecting the environment Hewlett Packard Company is committed to providing quali
193. lled If it is remove the entire stack of paper from the tray straighten the stack and then return some of the paper to the tray Make sure the paper guides in the tray are adjusted correctly for the size of paper Adjust the guides so they are touching the paper stack without bending it Prevent paper jams To reduce the number of paper jams try these solutions 1 Use only paper that meets HP specifications for this product 2 Use paper that is not wrinkled folded or damaged If necessary use paper from a different package 3 Use paper that has not previously been printed or copied on 4 Make sure the tray is not overfilled If it is remove the entire stack of paper from the tray straighten the stack and then return some of the paper to the tray 5 Make sure the paper guides in the tray are adjusted correctly for the size of paper Adjust the guides so they are touching the paper stack without bending it 222 Chapter 13 Solve problems ENWW Downloaded from ManualsPrinter com Manuals 6 Make sure that the tray is fully inserted in the product 7 Ifyou are printing on heavy embossed or perforated paper use the manual feed feature and feed sheets one at a time Clear jams Jam locations Jams can occur in these locations 1 Document feeder 2 Output bin 3 Tray 1 4 Rear door Loose toner might remain in the product after a jam This problem typically resolves itself after a few sheets have b
194. llowing requirements e The product is connected directly to the computer or to a network to which the computer is connected e The product software is installed on the computer e The computer operating system is one that this product supports Send a fax from the software The procedure to send a fax varies according to your specifications The most typical steps follow 1 Click Start click Programs or All Programs in Windows XP and then click HP 2 Click the product name and then click Send fax The fax software opens 3 Enter the fax number of one or more recipients 4 Load the document in the document feeder 5 Click Send Now Send a fax from a third party software program such as Microsoft Word 1 Open a document in a third party program Click the File menu and then click Print Select the fax print driver from the printer driver drop down list The fax software opens 2 3 4 Enter the fax number of one or more recipients 5 Include any pages loaded at the product This step is optional 6 Click Send Now ENWW Use fax 153 Downloaded from ManualsPrinter com Manuals Send a fax by dialing from a telephone connected to the fax line Occasionally you might want to dial a fax number from a telephone that is connected to the same line as the product For example if you are sending a fax to a person whose device is in the manual receive mode you can precede the fax with a voice call to let that person know
195. lls that produce a double ring pattern Triple The product answers any calls that produce a triple ring pattern e Double and Triple The product answers any calls that produce a double ring or triple ring pattern ENWW Setup Menu 17 Downloaded from ManualsPrinter com Manuals Menu item Sub menu item Sub menu item Description Dial Prefix On Specifies a prefix number that must be dialed when sending faxes from the product If you turn this feature on the product Off prompts you to enter the number and then it automatically includes that number every time you send a fax Advanced Setup Fax Resolution Standard Sets the resolution for sent documents Higher resolution images have more dots per inch dpi so they show more Fine detail Lower resolution images have fewer dots per inch and show less detail but the file size is smaller and the fax takes Superfine less time to transmit Photo Lighter Darker Sets the darkness of outgoing faxes Fit to Page On Shrinks incoming faxes that are larger than the paper size set for the tray Off Glass Size Letter Sets the default paper size for documents being scanned from the flatbed scanner A4 Dialing Mode Tone Sets whether the product should use tone or pulse dialing Pulse Redial if Busy On Sets whether the product should attempt to redial if the line is busy Off Redial if No Answer On Sets whether the product should attempt to redial i
196. ly for use with traditional analog phone services They are not designed to work on DSL PBX ISDN lines or VoIP services but they work with the proper setup and equipment NOTE HP recommends discussing DSL PBX ISDN and VoIP setup options with the service provider The HP LaserJet product is an analog device that is not compatible with all digital phone environments unless a digital to analog converter is used HP does not guarantee that the product will be compatible with digital environments or digital to analog converters DSL A digital subscriber line DSL uses digital technology over standard copper telephone wires This product is not directly compatible with those digital signals However if the configuration is specified during DSL setup the signal can be separated so that some of the bandwidth is used to transmit an analog signal for voice and fax while the remaining bandwidth is used to transmit digital data NOTE Notall faxes are compatible with DSL services HP does not guarantee that the product will be compatible with all DSL service lines or providers A typical DSL modem employs a filter to separate the higher frequency DSL modem communication from lower frequency analog phone and fax modem communication It is often necessary to use a filter with analog phones and analog fax products that are connected to a telephone line used by a DSL modem The DSL service provider usually provides this filter C
197. m click Print Select the product and then click the Properties or Preferences button Click the Advanced tab 2 3 4 Expand the Document Options section 5 Expand the Printer Features section 6 In the Print All Text as Black drop down list select the Enabled option Print on preprinted letterhead or forms with Windows 1 Onthe File menu in the software program click Print 2 Select the product and then click the Properties or Preferences button ENWW Downloaded from ManualsPrinter com Manuals View Inser Print e Printer Meme o Status Ide i Find pdoteta Type HP LaserJet CM1410 Series PCL 6 where LPT1 E Print to File Comment E Manual duplex Page range Copies all Number of copies li 3 Current page Selection 5 Pages b F Collate Enter page numbers and or page ranges separated by commas For example 1 3 5 12 Print what Document Iz Zoom i Pages per sheet Print All pages in range eS tet tpage z Scale to paper size No Scaling z Additional print tasks with Windows 87 3 Click the Paper Quality tab eee Advanced Printing Shartcu Paper Qualty ffects Finishing Color _ Services Paper Options Paper sizes 8 5 x 14 inches Legal i Paper source Automatically Select gt I Paper type Unspecified m Print Quality Special pages Covers ImageREt 3600 Print pages on
198. m ManualsPrinter com Manuals Scan settings Scanner resolution and color If you are printing a scanned image and the quality is not what you expected you might have selected a resolution or color setting in the scanner software that does not match your needs Resolution and color affect the following features of scanned images Image clarity e Texture of gradations smooth or rough e Scan time e File size Scanning resolution is measured in pixels per inch ppi NOTE Scanning ppi levels are not interchangeable with printing dpi dots per inch levels Color grayscale and black and white define the number of colors possible You can adjust the scanner hardware resolution to up to 1200 ppi The resolution and color guidelines table lists simple tips that you can follow to meet your scanning needs NOTE Setting the resolution and color to a high value can create large files that take up disk space and slow the scanning process Before setting the resolution and color determine how you are going to use the scanned image 124 Chapter10 Scan ENWW Downloaded from ManualsPrinter com Manuals Resolution and color guidelines The following table describes the recommended resolution and color settings for different types of scan jobs NOTE The default resolution is 200 ppi Intended use Recommended resolution Recommended color settings Fax 150 ppi e Black and White E mail 15
199. m ManualsPrinter com Manuals Use scan functions Scan methods Perform scan jobs in the following ways e Scan to a USB flash drive from the product control panel e Scan from the computer by using HP Scan software e Scan from TWAIN compliant or Windows Imaging Application WIA compliant software NOTE To learn about and use text recognition software install the Readiris program from the software CD Text recognition software is also known as optical character recognition OCR software Scan to a USB flash drive 1 Load the document onto the scanner glass or into the document feeder 2 Insert a USB flash drive into the port on the front of the product 3 From the Home screen touch the Scan button 4 Touch the Scan to USB Drive screen 5 Touch the Scan button to scan and save the file The product creates a folder named HP on the USB drive and it saves the file in PDF or JPG format using an automatically generated file name amp NOTE When the summary screen opens you can touch it to adjust settings Scan by using HP Scan software Windows 1 Double click the HP Scan icon on the computer desktop 2 Select a scanning shortcut and adjust the settings if necessary 3 Click Scan NOTE Click Advanced Settings to gain access to more options Click Create New Shortcut to create a customized set of settings and save it in the list of shortcuts Scan by using other software The product is TWAIN
200. matic mode Incorrect changes to the link speed and duplex settings might prevent the product from communicating with other network devices If you need to make changes use the product control panel amp NOTE The setting must match with the network product to which you are connecting a network hub switch gateway router or computer NOTE Making changes to these settings causes the product to turn off and then on Make changes only when the product is idle 1 Touch the Setup button 2 Scroll to and touch the Network Setup menu 3 Touch the Link Speed menu 4 Select one of the following options Setting Description Automatic The print server automatically configures itself for the highest link speed and communication mode allowed on the network 10T Half 10 megabytes per second Mbps half duplex operation 10T Full 10 Mbps full duplex operation 100TX Half 100 Mbps half duplex operation 100TX Full 100 Mbps full duplex operation 5 Touch the OK button The product turns off and then on ENWW Connect to a network 61 Downloaded from ManualsPrinter com Manuals 62 Chapter5 Connect the product ENWW Downloaded from ManualsPrinter com Manuals 6 Paper and print media e Understand paper use e Change the printer driver to match the paper type and size e Supported paper sizes e Supported paper types and tray capacity e Load the input tray Load the document
201. ments www hp com go carepack Register your product www register hp com 260 Appendix B Service and support ENWW Downloaded from ManualsPrinter com Manuals Repack the product If HP Customer Care determines that your product needs to be returned to HP for repair follow these steps to repack the product before shipping it A CAUTION Shipping damage as a result of inadequate packing is the customer s responsibility 1 Remove and retain the print cartridges A CAUTION Itis extremely important to remove the print cartridges before shipping the product A print cartridge that remains in the product during shipping can leak and cover the product engine and other parts with toner To prevent damage to the print cartridges avoid touching the rollers on them and store the print cartridges so that they are not exposed to light 2 Remove and retain the power cable interface cable and any optional accessories 3 If possible include print samples and 50 to 100 sheets of paper that did not print correctly 4 Inthe U S call HP Customer Care to request new packing material In other areas use the original packing material if possible ENWW Repack the product 261 Downloaded from ManualsPrinter com Manuals 262 Appendix B Service and support ENWW Downloaded from ManualsPrinter com Manuals C Product specifications e Physical specifications e Power consumption electrical specifications and acoustic
202. n Set autoredial and the time between redials If the product was unable to send a fax because the receiving fax machine did not answer or was busy the product attempts to redial based on the redial on busy redial on no answer and redial on communication error options Set the redial on busy option If this option is on the product redials automatically if it receives a busy signal The factory set default for the redial on busy option is On 1 From the Home screen touch the Setup button 2 Touch the Fax Setup menu 3 Touch the Advanced Setup menu 4 Scroll to and touch the Redial if Busy button and then touch the On button Set the redial on no answer option If this option is on the product redials automatically if the receiving machine does not answer The factory set default for the redial on no answer option is Off 1 From the Home screen touch the Setup button 2 Touch the Fax Setup menu 3 Touch the Advanced Setup menu 4 Scroll to and touch the Redial if No Answer button and then touch the On button Set the redial on communication error option If this option is on the product redials automatically if some sort of communication error occurs The factory set default for the redial on communication error option is On 1 From the Home screen touch the Setup button 2 Touch the Fax Setup menu 140 Chapter11 Fax ENWW Downloaded from ManualsPrinter com Manuals 3 4 Touch the Advan
203. n 2 Touch the Fax Menu button 3 Touch the Phone Book Setup button 4 Touch the Delete Entry button Or to delete all the entries touch the Delete All Entries button 5 Touch the entry that you want to delete ENWW Use the phone book 137 Downloaded from ManualsPrinter com Manuals Manage group dial entries Create and edit group dial entries 1 Create an individual entry for each fax number that you want in the group a From the Home screen touch the Fax button b Touch the Fax Menu button c Touch the Phone Book Setup button d Touch the Individual Setup button e Touch an unassigned number from the list f Use the keypad to enter a name for the entry and then touch the OK button g Use the keypad to enter the fax number for the entry and then touch the OK button From the Phone Book Setup menu touch the Group Setup button Touch an unassigned number from the list Use the keypad to enter a name for the group and then touch the OK button oe IS Touch the name of each individual entry that you want to include in the group When you are finished touch the Done Selecting button Delete group dial entries 1 From the Home screen touch the Fax button 2 Touch the Fax Menu button 3 Touch the Phone Book Setup button 4 Touch the Delete Entry button Or to delete all the entries touch the Delete All Entries button 5 Touch the entry that you want to delete 138 Chapter11 Fax ENWW Downloaded from M
204. n instructions to remove the software 36 Chapter 3 Software for Windows ENWW Downloaded from ManualsPrinter com Manuals Supported utilities for Windows e HP Web Jetadmin e HP Embedded Web Server e HP ToolboxFX Other Windows components and utilities Software installer automates the printing system installation Online Web registration HP LaserJet Scan PC Fax Send Software for other operating systems Os Software UNIX For HP UX and Solaris networks go to www hp com support net_printing to download the HP Jetdirect printer installer for UNIX Linux For information go to www hp com go linuxprinting ENWW Supported utilities for Windows 37 Downloaded from ManualsPrinter com Manuals 38 Chapter 3 Software for Windows ENWW Downloaded from ManualsPrinter com Manuals 4 Use the product with Mac e Software for Mac Print with Mac e Fax with Mac e Scan with Mac ENWW Downloaded from ManualsPrinter com Manuals 39 Software for Mac Supported operating systems for Mac The product supports the following Mac operating systems e Mac OS X 10 5 10 6 and later amp NOTE ForMac OS X 10 5 and later PPC and Intel Core Processor Macs are supported For Mac OS X 10 6 Intel Core Processor Macs are supported Supported printer drivers for Mac The HP LaserJet software installer provides PostScript Printer Description PPD files and Printer Dialog Extensions
205. n to open the window right click the print job that you want to cancel and then click Cancel 74 Chapter 7 Print tasks ENWW Downloaded from ManualsPrinter com Manuals Basic print tasks with Windows The methods to open the print dialog from software programs can vary The procedures that follow include a typical method Some software programs do not have a File menu See the documentation for your software program to learn how to open the print dialog Open the printer driver with Windows 1 Onthe File menu in the software program click Print i File Edit View Inser Save Os Page Setup Z de Print Ctrl F 4 2 Select the product and then click the Print Le Properties or Preferences button Printer bme N Status Idle ae HP LaserJet CM1410 Series PCL 6 Sine intone Where LPT1 E Print to File Comment E Manual duplex Page range Copies all Number of copies i el Current page Selection 5 Pages 7 Collate Enter page numbers and or page ranges separated by commas For example 1 3 5 12 Print what Document Zoom Print All pages in range bases per aeai 1 page x Scale to paper size No Scaling z Get help for any printing option with Windows 1 Click the Help button to open the online Help Printing Shortcuts Paper Quality Effects Finishing Color A printing shortc
206. nds replacing the print cartridge at this point You can continue printing until you notice a decrease in print quality Actual cartridge life may vary Once an HP supply has reached very low HP s premium Protection Warranty on that supply has ended All print defects or cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement Scanner error Turn off then on The product has experienced an error in the scanner sub assembly area Turn off the power by using the power switch wait at least 30 seconds and then turn on the power and wait for the product to initialize Do not open the scanner lid until the initialization process is complete If a surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box Scanner reserved for PC scan A computer is using the product to create a scan Wait until the computer scan has finished or cancel the scan from the computer software or touch the Cancel gt lt button Scanning error Cannot connect The product cannot transmit scan information to a computer Verify that the connection cable is not loose or damaged Re
207. ng Select this setting for most color print jobs e Manual setting Select this setting to adjust the color settings independent from other settings NOTE Changing color settings manually can impact output HP recommends that only color graphics experts change these settings x Advanced Printing Shortcuts Paper Guality Effects Finishing Color Services Color Options Automatic E Print in Grayscale Wi Color Themes RGB color Default sRGB X ra About C Hep Cancel Apply 5 Click the Print in Grayscale option to print a color document in black and white Use this option to print color documents for photocopying or faxing 6 Click the OK button 232 Chapter 13 Solve problems ENWW Downloaded from ManualsPrinter com Manuals Use paper that meets HP specifications Use different paper if you are having any of the following problems e The printing is too light or seems faded in areas e Specks of toner are on the printed pages e Toner is smearing on the printed pages e Printed characters seem misformed e Printed pages are curled Always use a paper type and weight that this product supports In addition follow these guidelines when selecting paper e Use paper that is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids staples and curled or bent edges e Use paper that has not been previously printed on
208. nge iz Ies pers page x Scale to paper size No Scaling z CE o M x Advanced Printing Shortcuts Passi eo T raro Color_ Services Resizing Options Actual size Print document on ily Z of actual size foo Watermarks Inone x LI First page only Edit Advanced Printing Shortcuts Paper Quality Effects Finishing Color_ Services Resizing Options Actual size Print document on Legal 3 Z of actual size 100 Watermarks none z First page only Edit ca CE Cee Ca Additional print tasks with Windows 95 Add a watermark to a document with Windows 1 On the File menu in the software program click Print Select the product and then click the Properties or Preferences button 2 3 Click the Effects tab 4 Select a watermark from the Watermarks drop down list Or to add a new watermark to the list click the Edit button Specify the settings for the watermark and then click the OK button 5 To print the watermark on the first page only select the First page only check box Otherwise the watermark is printed on each page Create a booklet with Windows 1 Onthe File menu in the software program click Print 2 Select the product and then click the Properties or P
209. nnect 2 Ifthe product is not yet connected to a telephone line see the product installation guide before proceeding The product should already be connected to a telephone jack 130 Chapter11 Fax ENWW Downloaded from ManualsPrinter com Manuals 3 Remove the plastic insert from the telephone port the port that is marked with the telephone icon ENWW Set up fax 131 Downloaded from ManualsPrinter com Manuals 4 To connect an internal or external modem on a computer plug one end of a telephone cord into the product telephone port f Plug the other end of the telephone cord into the modem line port NOTE Some modems have a second line port to connect to a dedicated voice line If you have two line ports see your modem documentation to make sure that you connect to the correct line port 5 To connect a caller ID box plug a telephone cord into the previous device s telephone port Plug the other end of the telephone cord into the caller ID box line port 132 Chapter11 Fax ENWW Downloaded from ManualsPrinter com Manuals 6 To connect an answering machine plug a telephone cord into the previous device s telephone port Plug the other end of the telephone cord into the answering machine line port 7 To connect a telephone plug a telephone cord into the previous device s telephone port Plug the other end of the telephone cord i
210. nnect problems 241 network problems 241 walk up USB printing problems 240 special media guidelines 64 special paper guidelines 64 printing Windows 89 ENWW specifications electrical and acoustic 264 environmental 264 physical 264 speed dials programming 152 speed dial entries creating 137 editing 137 status alerts HP Toolbox FX 185 Home screen control panel 10 HP Utility Mac 44 Macintosh services tab 48 viewing with HP Toolbox FX 185 Status tab HP Toolbox FX storing environmental specifications 264 print cartridges 196 subnet mask 60 supplies counterfeit 196 non HP 196 ordering 251 252 partnumbers 252 recycling 196 267 replacing print cartridges 197 status viewing with HP Toolbox FX 185 status viewing with HP Utility 44 supplies status page printing 234 supply status Services tab Macintosh 48 support online 260 repacking product 261 supported media 66 System Settings tab 189 System setup menu 20 185 ENWW Downloaded from ManualsPrinter com Manuals T TCP IP manually configuring IPv4 parameters 60 operating systems supported 52 technical support online 260 repacking product 261 telephones receiving faxes from telephones connecting extra telephones downstream sending faxes from 154 temperature specifications environment 264 tips iii tone dialing 140 toner cartridges See print cartridges touch screen clean 204 transparencies printing Windows 89 133 157 133
211. nt support 32 Chapter 3 Software for Windows ENWW Downloaded from ManualsPrinter com Manuals HP UPD PCL 5 driver description e Available for download from the Web at www hp com support CM1410series e Compatible with previous PCL versions and older HP LaserJet products e The best choice for printing from third party or custom software programs e Designed for use in corporate Windows environments to provide a single driver for use with multiple printer models e Preferred when printing to multiple printer models from a mobile Windows computer ENWW Select the correct printer driver for Windows 33 Downloaded from ManualsPrinter com Manuals Change print job settings Tool for changing the settings Method for changing the settings Duration of changes Hierarchy of changes On the File menu in the software program click Page Setup ora similar command Software program settings These settings are in effect for the current print job only Settings changed here override settings changed anywhere else Printer Properties in the software The steps vary for each software These settings are in effect for Settings changed here override program program This procedure is most the current session of the default printer driver settings and common software program default product settings 1 On the File menu in the software program click Print 2 Select the product and then click Properties or Preferences
212. nting the job after the warning has appeared for 10 seconds without acknowledgement Control panel message Description Recommended action Communication error A fax communication error occurred between Allow the product to retry sending the fax the product and the sender or receiver Unplug the product telephone cord from the wall plug in a telephone and try making a call Plug the product phone cord into a jack for another phone line Try a different phone cord Set the Fax Speed option to the Slow V 29 setting or disable the Fasi V 34 setting Turn off the Error Correction feature to prevent automatic error correction NOTE Turning off the Error Correction feature can reduce image quality Print the Fax Activity Log report from the control panel to determine if the error occurs with a specific fax number If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box Document feeder door is open The cover at the top of the document feeder Close the cover and send the fax again is open and the product cannot send the fax Canceled fax Fax is busy The fax line to which you were sending a fax Call the recipient to ensure that the fax was busy The product has canceled sending machine is on and ready Canceled send the fax Check that you are dialing the correct fax number Check that the Redial if Busy option is enabled Open the Se
213. nto the telephone line port 8 After you have finished connecting additional devices plug all of the devices into their power sources Set up fax with a telephone answering machine e Setthe product rings to answer setting for at least one ring more than the number of rings for which the answering machine is set e Ifan answering machine is connected to the same telephone line but on a different jack in another room for example it might interfere with the product s ability to receive faxes Set up fax with an extension phone With this setting turned on you can alert the product to pick up the incoming fax call by pressing 1 2 3 sequentially on the telephone keypad The default setting is On Turn this setting off only if you use pulse dialing or if you have a service from your telephone company that also uses the 1 2 3 sequence The telephone company service does not work if it conflicts with the product 1 On the control panel touch the Setup button 2 Scroll to and touch the Fax Setup menu 3 Scroll to and touch the Advanced Setup button 4 Scroll to and touch the Extension Phone button and touch the On button ENWW Set up fax 133 Downloaded from ManualsPrinter com Manuals Setup for stand alone fax 1 Unpack and set up the product 2 From the Home screen touch the Setup s button 3 Touch the Fax Setup menu 4 Touch the Fax Set Up Utility button o Follow the on screen prompts and select the
214. nts e View and Print Photos e Scan to USB Drive 3 To print a document touch the Print Documents screen and then touch the name of the folder on the USB drive where the document is stored When the summary screen opens you can touch it to adjust the settings Touch the Print button to print the document 4 To print photos touch the View and Print Photos screen and then touch the preview image for each photo that you want to print Touch the Done button When the summary screen opens you can touch it to adjust the settings Touch the Print button to print the photos 5 Retrieve the printed job from the output bin and remove the USB drive ENWW Walk up USB printing 99 Downloaded from ManualsPrinter com Manuals 100 Chapter 7 Print tasks ENWW Downloaded from ManualsPrinter com Manuals 8 Color e Adjust color e Use the HP EasyColor option for Windows e Match colors ENWW 101 Downloaded from ManualsPrinter com Manuals Adjust color Manage color by changing the settings on the Color tab in the printer driver Change the color theme for a print job 1 Onthe File menu in the software program click Print 2 Click Properties or Preferences Click the Color tab Select a color theme from the Color Themes E J o drop down list Advanced Printing Shortcuts Paper Quality Effects Finishing Color Services e Default SRGB This theme sets the olan sag produc
215. o the following sounds Alarm Volume Ring Volume Phone Line Volume Set the alarm volume phone line volume and ring volume 15 2 3 4 From the Home screen touch the Setup button Touch the System Setup menu Touch the Volume Settings menu Touch the name of the volume setting that you want to adjust and then touch one of the options Repeat this step for each volume setting Set stamp received faxes The product prints the sender identification information at the top of each received fax You can also stamp the incoming fax with your own header information to confirm the date and time that the fax was received The factory set default for stamp received faxes is Off NOTE Turning on the stamp received setting might increase the page size and cause the product to print a second page NOTE This option applies only to received faxes that the product prints 1 2 3 4 From the Home screen touch the Setup button Touch the Fax Setup menu Touch the Advanced Setup menu Scroll to and touch the Stamp Faxes button and then touch the On button Set the private receive feature When the private receive feature is active received faxes are stored in memory A password is required to print the stored faxes 1 From the Home screen touch the Setup button 2 Touch the Fax Setup menu 3 Touch the Advanced Setup menu 4 Scroll to and touch the Private Receive button and then touch the On button
216. oduct ENWW Downloaded from ManualsPrinter com Manuals Manage supplies and accessories Print when a cartridge is at estimated end of life Supplies messages Supply related notifications are communicated on the product control panel and on computers that have the full product software installed If the full product software is not installed you might not receive all supply related notifications in a prominent manner To install the full product software insert the CD that came with the product and follow the steps for the full install e A lt Supply gt Low message where lt Supply gt is the color cartridge appears when a print cartridge is nearing the estimated end of its useful life e A lt Supply gt Very Low message appears when the print cartridge is at its estimated end of useful life To ensure optimal print quality HP recommends replacing a print cartridge when the lt Supply gt Very Low message appears Print quality problems can occur when using a cartridge that is at its estimated end of life The supply does not need to be replaced at this point in time unless the print quality is no longer acceptable NOTE Using the Continue setting allows printing beyond Very Low without customer interaction and can result in unsatisfactory print quality When a color print cartridge becomes very low the product prints in black only to prevent fax interruptions To configure the product to print in color and use the remainin
217. oduct print quality settings e Print Density Change the print density settings such as contrast highlights midtones and shadows e Paper Types Change the mode settings for each media type such as letterhead prepunched or glossy paper e System Setup Change the system settings such as jam recovery and auto continue Change the Cartridge low threshold setting which sets the toner level that causes a Low toner pop up alert e Device Polling Change the product polling settings which determine how often HP ToolboxFX collects data from the product e Save Restore Settings Save the current settings for the product to a file on the computer Use this file to load the same settings onto another product or to restore these settings to this product at a later time e Product Security Set change or clear the product security password Device Information The Device Information page stores data about your product for future reference The information that you type in the fields on this page appears on the Configuration page You can type any character in each of these fields amp NOTE You must click Apply before your changes take effect ENWW Use the HP ToolboxFX software 189 Downloaded from ManualsPrinter com Manuals Paper Setup Use these options to configure your default settings The following options are available for handling print jobs when the product is out of paper e Select Wait for paper to be loaded
218. olor Services A printing shortcut 1s a collection of saved print settings that you can select with a single click Printing shortcuts Eco print Two sided Printing Paper sizes 85x11 inches Paper source Factory Defaults Automatically Select x Print on both sides Envelopes Paper type Cardstock Heavy Glossy Presentation 4 Select one of the shortcuts and then click the OK button NOTE When you select a shortcut the corresponding settings change on the other A printing shortcut is a collection of saved print settings that you can select tabs in the printer driver whoa ck ee Printing shortcuts Printing Shortcuts Paper Quality Effects Finishing Color _ Services General Everyday Printing IA Factory Defaults Automatically Select ad Print on both sides Envelopes P cadtocl Lnenedied Cardstock Heavy FEB orton Save As Delete Create printing shortcuts 1 On the File menu in the software program click Print Page Setup Sh Print Ctrl P a ee j ENWW Basic print tasks with Windows 77 Downloaded from ManualsPrinter com Manuals 2 Select the product and then click the Properties or Preferences button 3 Click the Printing Shortcuts tab 4 Select an existing shortcut as a ba
219. om Manuals Print Ea Printer n nre o e Status Idle Find Printer Type HP LaserJet CM1410 Series PCL 6 where LPT1 Print to file Comment Manual duplex Page range Copies All Number of copies fi ka 5 Current page Selection Pages Collate Enter page numbers and or page ranges separated by commas For example 1 3 5 12 Print what Document i Zoom Pages per sheet Print All pages in range x ges per siy 1 page E Scale to paper size No Scaling z 2 a C Advanced Printing Shortcuts Pony i Services Document Options E Print on both sides manually Fi Of Pages per sheet 1 page per sheet X 1 Print page borders Page orc Right then Down Orientation Portrait Landscape Rotate by 180 degrees og C cnco aoe Basic print tasks with Windows 83 4 Select the number of pages per sheet from the Pages per sheet drop down list 5 Select the correct Print page borders Page order and Orientation options 2 _ Advanced Printing Shortcuts Paper Quality Effects Finishing Color Services Document Options I7 Print on both sides manually E Flip pages up Booklet layout Pages per sheet b pages per sneet 9 pages per sheet 16 pages per sheet Select
220. om Manuals Interpret control panel messages Control panel message types Alert and warning messages appear temporarily and might require you to acknowledge the message by touching the OK button to resume or by touching the Cancel X button to cancel the job With certain warnings the job might not complete or the print quality might be affected If the alert or warning message is related to printing and the auto continue feature is on the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement Critical error messages can indicate some kind of failure Turning off and then turning on the power might fix the problem If a critical error persists the product might require service Control panel messages Table 13 1 Control panel messages Control panel message Description Recommended action 10 100X Supply Memory Error A specific print cartridge has a faulty or Check the memory chip If it is broken or missing memory chip damaged replace the cartridge X indicates the cartridge O black 1 cyan Verify that the cartridge is installed in the 2 magenta 3 yellow correct location Reinstall the print cartridge Turn off and then turn on the product If the error is with a color cartridge try swapping it with a different color cartridge in the tray If the same message appears then there is an engine problem If a different 10 100X message appears replace the car
221. on Select the driver In the Presets menu select the printing preset NOTE To use printer driver default settings select the standard option Print a cover page with Mac ts 2 3 4 On the File menu click the Print option Select the driver Open the Cover Page menu and then select where to print the cover page Click either the Before Document button or the After Document button In the Cover Page Type menu select the message that you want to print on the cover page amp NOTE Toprintablank cover page select the standard option from the Cover Page Type menu Use watermarks with Mac 1 On the File menu click the Print option 2 Open the Watermarks menu 3 From the Mode menu select the type of watermark to use Select the Watermark option to print a semi transparent message Select the Overlay option to print a message that is not transparent 4 From the Pages menu select whether to print the watermark on all pages or on the first page only 5 From the Text menu select one of the standard messages or select the Custom option and type a new message in the box 6 Select options for the remaining settings 46 Chapter 4 Use the product with Mac ENWW Downloaded from ManualsPrinter com Manuals Print multiple pages on one sheet of paper with Mac oO N o 6 On the File menu click the Print option Select the driver Open the Layout m
222. on can take a few minutes Connect the product to a wireless network using a USB cable If your wireless router does not support WiFi Protected Setup WPS use this method to set up the product on a wireless network Using a USB cable to transfer settings makes setting up a wireless 42 Chapter4 Use the product with Mac ENWW Downloaded from ManualsPrinter com Manuals connection easier After the setup is complete you can disconnect the USB cable and use the wireless connection 1 Insert the software CD into the computer CD tray 2 Follow the on screen instructions When prompted select the Connect through a wireless network option Connect the USB cable to the product when prompted A CAUTION Do not connect the USB cable until the installation program prompts you 3 When the installation is complete print a configuration page to make sure that the product has a SSID name 4 When installation is complete disconnect the USB cable Remove software from Mac operating systems You must have administrator rights to remove the software 1 Disconnect the product from the computer 2 Open Applications 3 Select Hewlett Packard 4 Select HP Uninstaller 5 6 Change printer driver settings for Mac ENWW Select the product from the list of devices and then click the Uninstall button After the software is uninstalled restart the computer and empty the Trash Change the settings for all print jobs
223. ontact the DSL provider for more information or for assistance PBX The product is an analog device that is not compatible in all digital phone environments Digital to analog filters or converters may be needed for faxing functionality If faxing issues occur in a PBX environment it might be necessary to contact the PBX provider for assistance HP does not guarantee that the product will be compatible with digital environments or digital to analog converters Contact the PBX provider for more information and for assistance ENWW Use fax 149 Downloaded from ManualsPrinter com Manuals ISDN The product is an analog device that is not compatible in all digital phone environments Digital to analog filters or converters may be needed for faxing functionality If faxing issues occur in an ISDN environment it might be necessary to contact the ISDN provider for assistance HP does not guarantee that the product will be compatible with ISDN digital environments or digital to analog converters Use fax on a VoIP service Voice over internet protocol VoIP services are often not compatible with fax machines unless the provider explicitly states that it supports fax over IP services If the product experiences problems getting a fax to work on a VoIP network verify that all cables and settings are correct Decreasing the fax speed setting might allow the product to send a fax over a VoIP network If the VoIP provider offers a Pass through mo
224. or 185 supported operating systems 32 wireless configuring 25 disabling 57 wireless network ad hoc 58 communication modes 58 configuring ad hoc 59 configuring with the setup wizard 42 56 configuring with USB 42 56 configuring with WPS 42 56 infrastructure 58 installing the driver 57 security 58 wireless network connection 55 wireless network interference 57 Wireless Setup Wizard configuring wireless network 42 56 Word faxing from 153 WPS configuring wireless network 42 56 290 Index ENWW Downloaded from ManualsPrinter com Manuals Downloaded from ManualsPrinter com Manuals 2010 Hewlett Packard Development Company L P www hp com DOF8KR9GDOGm ManualsPrinter com Manuals
225. or tab 4 Select a color theme from the Color Themes drop down list E _ r Advanced Printing Shortcuts Paper Guality Effects Finishing Color Services Color Options Automatic Manual Settings Print in Grayscale H About Hep Cancel _ Apply e Default SRGB This theme sets the product to print RGB data in raw device mode When using this theme manage color in the software program or in the operating system for correct rendering e Vivid The product increases the color saturation in the midtones Use this theme when printing business graphics e Photo The product interprets RGB color as if it were printed as a photograph using a digital mini lab The product renders deeper more saturated colors differently than with the Default SRBG theme Use this theme when printing photos e Photo Adobe RGB 1998 Use this theme with printing digital photos that use the AdobeRGB color space rather than sRGB Turn off color management in the software program when using this theme None Change the color options Change the color options settings for the current print job from the color tab of the printer driver 1 On the File menu in the software program click Print 2 Click Properties or Preferences ENWW Improve print quality 231 Downloaded from ManualsPrinter com Manuals 3 Click the Color tab 4 Click the Automatic or Manual setting e Automatic setti
226. order black cyan magenta and yellow Black Very Low The print cartridge is at the end of its useful life and the At Very Low menu item in the System Setup menu is set to Continue To ensure optimal print quality HP recommends replacing the print cartridge at this point You can continue printing until you notice a decrease in print quality Actual cartridge life may vary Once an HP supply has reached very low HP s premium Protection Warranty on that supply has ended All print defects or cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement Canceled scan Clear document ENWW You touched the Cancel X button while scanning faxing or copying to cancel the current job while pages were feeding from the document feeder The cancel process does not automatically clear the document feeder Downloaded from ManualsPrinter com Manuals Remove the jammed item Then clear the items in the document feeder tray and start over Interpret control panel messages 213 Table 13 1 Control panel messages continued Control panel message Canceled send Clear document Description You touched the Cancel X button while faxing to cancel the current job while pages were feeding from the document feeder The cancel process does not automatically clear t
227. orts tab matches the product name on the product configuration page If you are using a USB cable and are connecting to a wireless network make sure the box is checked next to Virtual printer port for USB If you are using a personal firewall system on the computer it might be blocking communication with the product Try temporarily disabling the firewall to see if it is the source of the problem If your computer or the product is connected to a wireless network low signal quality or interference might be delaying print jobs 238 Chapter 13 Solve problems ENWW Downloaded from ManualsPrinter com Manuals The product prints slowly If the product prints but it seems slow try the following solutions 1 Make sure the computer meets the minimum specifications for this product For a list of specifications go to this Web site www hp com support CM1410series 2 When you configure the product to print on some paper types such as heavy paper the product prints more slowly so it can correctly fuse the toner to the paper If the paper type setting is not correct for the type of paper you are using change the setting to the correct paper type 3 If your computer or the product is connected to a wireless network low signal quality or interference might be delaying print jobs ENWW The product does not print or it prints slowly 239 Downloaded from ManualsPrinter com Manuals Solve walk up USB printing problems e The USB
228. ory sessiossa inian AAA NAAN EEA 148 Use fax on a DSL PBX or ISDN system ccc ceceeceecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeteeteeeneeeneees 149 viii ENWW Downloaded from ManualsPrinter com Manuals Use fax on a VOIP SERVICE inanasan si hecdadacesds e a hadlcatehsnsaadedentassavaedactaueandeaa des 150 FAX MEMON i de5 cee vse nes see vee ade deste as ea xan anne seedy esannesaededs eb aeaededi uh snaracdeven mined E 150 Senda TAK enaena acdenia sien anc caus see cwad sage sed ceteea stages as danianenaadiabines ANNEES 150 Receive a fax arenino caie eai te des ona cee sg ned anda cade eaddee sada aad aa aiana E taacech A 156 S lve TAX problems wisiassscaieacedsissancedcczstaaeeusccaunasnaededacnadeccdedsutareaauandeadana acing danduadsued dadevehieaadazsadutecdanataneds 158 Fax troubleshooting Checklist 2 0 0 0 ccceeeeeeeeeecnee eee ee eee ents eee etaeeeeeeeeeeiaeeeeeeeeeenaaees 158 Fax error AA lt lt lt t 0 lt r ee 160 Troubleshoot fax codes and trace reports ccccceeeeee eee eeeeeeeee eee eeeeaeaeaaaeaaecaeeeeeeeeeeees 165 Fax logs And TePOMs sintecieiivestadeceodeveancceveesbahencacaveeinssaacadtendsiaanadleeestaandaadeestaaneecten tuned 166 Change error correction and fax speed 00 0 eee eeceeceeeee ee eeene rete ee ttneeee eset taaeeeeeeetiaeeeeeeeeenea 167 Solve problems Sending faxes ccecceeeeee eee eeeeee teeta eee sere teens eeeetaeeeeeeseniaeeeeeetiea 168 Solve problems receiving faxes
229. outer might have a default network name which is typically the manufacturer s name For information on how to change the network name see the documentation that came with the wireless router 58 Chapter 5 Connect the product ENWW Downloaded from ManualsPrinter com Manuals To prevent other users from accessing your network turn on WPA or WEP data encryption Wired Equivalent Privacy WEP WEP is the original native security mechanism in the 802 11 standard You create a unique key containing hexadecimal or alphanumeric characters which other users must provide before they can access your network Wi Fi Protected Access WPA WPA uses the temporal key integrity protocol TKIP for encryption and employs 802 1X authentication It addresses all known weaknesses of WEP You create a unique passphrase containing a combination of letters and numbers which other users must provide before they can access your network WPA2 provides the advanced encryption standard AES and is an improvement over WPA Connect the product to an ad hoc wireless network You can connect the product wirelessly to a computer through a peer to peer ad hoc installation 1 2 3 4 5 Make sure the product is not connected to the network with an Ethernet cable Turn on the product and then turn on the wireless functionality Make sure the product is using the factory default network settings Turn on the product the wireless functionality again Pr
230. ownloaded from ManualsPrinter com Manuals Set up fax Install and connect the hardware Connect fax to a telephone line Connect the telephone cable to the line port 49 on the product and to the telephone jack on the wall The product is an analog device HP recommends using the product on a dedicated analog telephone line NOTE Somecountries regions might require an adapter to the phone cord that came with the product Connect additional devices The product includes two fax ports e The line port gt which connects the product to the wall telephone jack e The telephone port 7 which connects additional devices to the product Telephones used in conjunction with the product can be employed in two ways An extension phone is a phone plugged into the same phone line at another location e A downstream phone is one that is plugged into the product or a device that is plugged into the product Connect additional devices in the order that is described in the following steps The output port for each device is connected to the input port of the next forming a chain If you do not want to connect a specific device skip the step that explains it and continue to the next device amp NOTE Donotconnect more than three devices to the telephone line NOTE Voicemail is not supported with this product 1 Unplug the power cords for all of the devices that you want to co
231. oxFX settings 190 infrastructure wireless network description 58 input tray loading 68 locating 5 installing product on wired networks 54 software USB connections 53 software wired networks 41 55 interface ports locating 6 7 IP address configuring 41 54 IPv4 address 60 ISDN faxing 149 J jams causes of 222 document feeder clearing 224 locating 223 output bin clearing 229 trays clearing 225 Japanese VCCI statement 274 Jetadmin HP Web 193 K Korean EMC statement 275 L labels printing Windows 89 landscape orientation selecting Windows 84 laser safety statements 274 275 last page printing on different paper Windows 92 letterhead printing Windows 87 license software 257 Index 285 lightness copy contrast 115 fax contrast 141 link speed settings 61 Linux 37 Linux software 37 loading media input tray 68 logs fax error 167 printing all 166 M Mac changing paper types and sizes 45 driver settings 43 45 faxing 49 HP Utility 44 installing software 40 problems troubleshooting 248 removing software 43 scanning from TWAIN compliant software 122 supported operating systems 40 Macintosh resize documents 45 support 260 Macintosh driver settings custom size paper 45 Services tab 48 watermarks 46 managing network 59 matching colors 105 material restrictions 268 Material Safety Data Sheet MSDS 269 media custom size Macintosh settings 45 first page 46 pages pe
232. pe Unspecified Print Quality Special pages ImageREt 3600 y ca Cre A Special Page asmo gt D iie iua a baoe ie Specii Pages 1 Towers i Pages in documertt NOTE a page re klef as lhes babba ar ot tor Page sirom f Paper sace Aapemaneaity Select Autornatically Select a Papu ype Urngrecitied Papas type Unipecitiea Print or both sides On Add Special pages delved for thes prir poti Page Type Pager Papet Source Paper Type Additonal ettrbutes Spede Page it i i Me ie Danae keom Speeid Page Covers i Pager in docurert I Eee paper cn diferent pace aint laa NOTE Al page rok elites Labs ato hor Pages sone Paper source sapemancaly Select Traya Papa ype Unegecitied Pape bpe EF Cover Mane 2000 Panton both sides On Add Special pages defied fo the peir b Page Type Pager Papet Source Additional print tasks with Windows 93 7 If you are printing both the first and last pages E on different paper repeat steps 5 and 6 anaes selecting the options for the other page bo Pereso en aten ron seat e keh lhat Labda Paper sace Aapomancaly Select Pager ype Unepeciied Special pages delved for thee prr yt Page Type Pages Paper Source Papet Tye Additional atubutes Pini pages on ditecert paper Fra Tray j Delete Delete Al
233. pen the HP Embedded Web Server by entering the product IP address into the address line of a Web browser Click the Settings tab On the left side of the window click the Security menu In the Device Security Settings area click the Configure button oY o ON In the Device Password area type the password in the New Password box and type it again in the Verify password box 6 Click the Apply button Make note of the password and store it in a safe place ENWW Use HP Web Jetadmin software 193 Downloaded from ManualsPrinter com Manuals Economy settings Powersave modes The adjustable sleep mode feature reduces power consumption when the product has been inactive for an extended period You can set the length of time before the product enters sleep mode amp NOTE This mode does not affect product warm up time Set sleep mode 1 2 3 4 From the Home screen touch the Setup button Touch the System Setup button Touch the Sleep Delay button Scroll to and touch the PowerSave Time button and then touch the setting that you want to use Archive print Archive print produces output that is less susceptible to toner smearing and dusting Use archive print to create documents that you want to preserve or archive 1 From the Home screen touch the Setup button 2 Touch the Service menu 3 Touch the Archive Print button and then touch the On button 194 Chapter 12 Manage and maintain the pr
234. perty rights in the Software and User Documentation are owned by HP or its suppliers and are protected by law including applicable copyright trade secret patent and trademark laws You will not remove any product identification copyright notice or proprietary restriction from the Software 6 LIMITATION ON REVERSE ENGINEERING You may not reverse engineer decompile or disassemble the HP Software except and only to the extent that the right to do so is allowed under applicable law 7 CONSENT TO USE OF DATA HP and its affiliates may collect and use technical information you provide in relation to i your Use of the Software or the HP Product or ii the provision of support services related to the Software or the HP Product All such information will be subject to HP s privacy policy HP will not use such information in a form that personally identifies you except to the extent necessary to enhance your Use or provide support services 8 LIMITATION OF LIABILITY Notwithstanding any damages that you might incur the entire liability of HP and its suppliers under this EULA and your exclusive remedy under this EULA will be limited to the greater of the amount actually paid by you for the Product or U S 5 00 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOST PROFITS LOST DATA BUSINESS INTERRUPTION PER
235. place the cable if necessary and try the scan again Settings cleared The product has cleared job settings Re enter any appropriate job settings Used color installed to accept press OK A used color printer cartridge has been installed or moved Touch the OK button to return to the Ready state Yellow Cartridge Low The print cartridge is nearing the end of its useful life Printing can continue but consider having a replacement supply on hand 220 Chapter 13 Solve problems Downloaded from ManualsPrinter com Manuals ENWW Table 13 1 Control panel messages continued Control panel message Description Recommended action Yellow in wrong position The print cartridge is installed in the incorrect Make sure that each print cartridge is slot installed in the correct slot From front to back the print cartridges are installed in this order black cyan magenta and yellow Yellow Very Low The print cartridge is at the end of its useful To ensure optimal print quality HP life and the At Very Low menu item in the recommends replacing the print cartridge at System Setup menu is set to Continue this point You can continue printing until you notice a decrease in print quality Actual cartridge life may vary Once an HP supply has reached very low HP s premium Protection Warranty on that supply has ended All print defects or cartridge failures incurred when an HP supply is used in
236. plugging and replugging the cord Make sure that you are using the telephone cord that came with the product Open the Service menu and touch the Fax Service button Touch the Run Fax Test button This test verifies that the phone cord is connected to the correct port and that the phone line has a signal The product prints a report with the results Decrease the fax speed Ask the sender to resend the fax Turn off error correction mode Ask the sender to resend the fax NOTE Turning off error correction mode can reduce the quality of the fax image Connect the product to a different phone line If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box ENWW Solve fax problems 161 Downloaded from ManualsPrinter com Manuals Control panel message Description Recommended action Fax Send error An error occurred while trying to send a fax Try resending the fax Try faxing to another fax number Check for a dial tone on the phone line by touching the Start Fax button Check that the telephone cord is securely connected by unplugging and replugging the cord Make sure that you are using the telephone cord that came with the product Make sure that the phone is working by disconnecting the product plugging ina telephone to the phone line and making a voice call Connect the product to a different phone line Set the fa
237. product Contact your DSL service provider for a filter or buy a filter Verify that the filter is plugged in Replace the existing filter to make sure that it is not defective The product uses a fax over IP or VoIP phone service Set the Fax Speed option to the Slow V 29 or Medium V 17 setting or disable the Fast V 34 setting a From the Home screen touch the Setup amp button b Open the Fax Setup menu c Open the Advanced Setup menu d Open the Fax Speed menu e Select the correct setting Contact your service provider to make sure that fax is supported and for a recommended fax speed settings Some companies might require an adapter An error message displays on the control panel The No fax detected message appears NOTE This error does not always refer to a missed fax If a voice call is made to a fax number by mistake and the caller hangs up the No fax detected message appears on the control panel Ask the sender to resend the fax Make sure that the telephone cord from the product is plugged into the wall telephone jack Try a different phone cord Plug the product phone cord into a jack for another phone line Make sure the telephone line and phone wall jack are active by plugging in a telephone and checking for a dial tone Make sure that the telephone cord is plugged into the line port on the product Check the phone line by running a fax test from the control panel If the error per
238. r 1 2 Load the document onto the scanner glass or into the document feeder Open the Applications folder and then click Hewlett Packard Double click HP Scan Open the HP Scan menu and click Preferences From the Scanner pop up menu select this product from the list and click Continue To use the standard preset settings which produce acceptable results for images and text click the Scan button To use presets optimized for pictures or text documents select a preset from the Scanning Presets pop up menu To adjust the settings click the Edit button When you are ready to scan click the Scan button To scan more pages load the next page and click Scan Click Append to List to add the new pages to the current list Repeat until you have scanned all the pages Click the Save button and then browse to the folder on your computer where you want to save the file NOTE To print the scanned images now click the Print button 50 Chapter4 Use the product with Mac ENWW Downloaded from ManualsPrinter com Manuals 5 Connect the product e Supported network operating systems Connect with USB e Connect to a network ENWW Downloaded from ManualsPrinter com Manuals 51 Supported network operating systems Windows 7 Windows Vista 32 bit and 64 bit Windows XP 32 bit Service Pack 2 Windows Server 2003 Service Pack 3 Windows Server 2008 32 bit and 64 bit Mac OS X v10 5 and v10 6 Print
239. r Report button and then touch the printing option that you want to use Change error correction and fax speed Set the fax error correction mode Usually the product monitors the signals on the telephone line while it is sending or receiving a fax If the product detects an error during the transmission and the error correction setting is On the product can request that the portion of the fax be resent The factory set default for error correction is On You should turn off error correction only if you are having trouble sending or receiving a fax and you are willing to accept the errors in the transmission Turning off the setting might be useful when you are trying to send a fax overseas or receive one from overseas or if you are using a satellite telephone connection 1 From the Home screen touch the Setup button 2 Touch the Service menu 3 Touch the Fax Service menu 4 Touch the Error Correction button and then touch the On button Change the fax speed The fax speed setting is the modem protocol that the product uses to send faxes It is the worldwide standard for full duplex modems that send and receive data across telephone lines at up to 33 600 bits per second bps The factory set default for the fax speed setting is Fast V 34 ENWW Solve fax problems 167 Downloaded from ManualsPrinter com Manuals You should change the setting only if you are having trouble sending a fax to or receiving a fax from a particu
240. r sheet 47 supported sizes 66 memory deleting faxes 148 error messages 218 reprinting faxes 156 286 Index memory chip print cartridge description 256 menu control panel access 14 copy 26 fax 27 Fax setup 17 Network config 25 Quick Forms 16 Reports 15 Service 23 System setup 20 USB 29 mercury free product 268 messages control panel 212 Microsoft Word faxing from 153 model comparison 1 number locating 8 modems connecting 132 multiple pages per sheet printing Windows 82 music paper printing 16 N n up printing selecting Windows 82 network configuring 25 device polling 191 disabling wireless 57 operating systems supported 52 password changing 60 password setting 60 settings changing 59 settings viewing 59 Network config menu 25 network port locating 6 7 Network Settings tab HP ToolboxFX 191 networks default gateway 60 HP Web Jetadmin 193 IPv4 address 60 subnet mask 60 networks wired installing product 54 Downloaded from ManualsPrinter com Manuals Neutral Grays 103 non HP supplies 196 notebook paper printing 16 notes iii number of copies changing 108 O OCR software 123 online help control panel 11 online support 260 opening printer drivers Windows 75 operating environment specifications 264 operating systems supported 32 40 operating systems networks 52 optical character recognition software 123 ordering part numbers for 252 supplies and accessories
241. r use in corporate Windows environments to provide a single driver for use with multiple printer models e Preferred when printing to multiple printer models from a mobile Windows computer Download additional printer drivers from this Web site www hp com support CM1410series Improve print quality for copies If you encounter print quality problems in copied documents review the solutions for printed documents listed previously in this document However some print quality problems occur only in copied documents e If streaks appear on copies made by using the document feeder clean the small glass strip on the left side of the scanner assembly e If dots or other defects appear on copies made by using the scanner glass clean the scanner glass and the white plastic backing 1 Use the power switch to turn off the product and then unplug the power cord from the electrical socket 2 Open the scanner lid 3 Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner ENWW Improve print quality 237 Downloaded from ManualsPrinter com Manuals A CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product Dry the glass and white plastic backing with a ch
242. re TCP IP Config Automatic Automatic The product automatically configures all the TCP IP settings via DHCP BootP or AutolP Manual Manual You can manually configure the IP address subnet mask and default gateway The control panel prompts you to specify values for each address section As each address is completed the product prompts for address confirmation before moving to the next one After all three addresses are set the network reinitializes Auto Crossover On Enables or disables the use of a standard 10 100 network cable when the product is directly connected to a coomputer Off Network Services IPv4 Enable or disable the IPv4 and IPv6 protocols By default each protocol is enabled IPv6 Link Speed Automatic Sets the link speed manually if needed 10T Full After setting the link speed the product automatically restarts 10T Half 100TX Full 100TX Half Restore Defaults ENWW Downloaded from ManualsPrinter com Manuals Resets all network configurations to their factory defaults Setup Menu 25 Function specific menus The product features function specific menus for copying faxing scanning and using a USB flash drive To open these menus touch the button for that function on the control panel Copy Menu To open this menu touch the Copy button and then touch the Seitings button NOTE Settings that you change with this menu expire 2 minutes after the last copy completes
243. references button 96 Chapter 7 Print tasks Downloaded from ManualsPrinter com Manuals Print cs Print Ctrl P es Printer Status Idle Type HP LaserJet CM1410 Series PCL 6 Where LPT1 Comment Page range all Current page Me o Copies Number of copies Find Printer Print to file Manual duplex Pages 7 Collate Enter page numbers and or page ranges 1 1 separated by commas For example 1 3 5 12 Print what Document X Zoom s r Pages per sheet 1 Print All pages in range VEEE pans a Scale to paper size No Scaling z Options Close 3 Click the Finishing tab Advanced Printing Shortcuts Paper Quality or fi Services Document Options E Print on both sides manually Flip pages up Of Pages per sheet 1 page per sheet gt Print page border Right then Down Orientation Portrait Landscape E Rotate by 180 degrees ca l C aon 4 Select the Print on both sides check box SS m Advanced Printing Shortcuts Paper Quality Effects Finishing Color Services Document Options E Print on both sides manually E Flip pages up Booklet layout iJ Pages per sheet 1 page per sheet z Prin Orientation Portrait 5 Landscape E Rotate by 180 de
244. rifies that the phone cord is connected to the correct port and that the phone line has a signal The product prints a report with the results If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box No fax answer Attempts to redial a fax number failed or the Call the recipient to ensure that the fax Redial if No Answer option was turned off machine is on and ready Canceled send Check that you are dialing the correct fax number Check that the redial option is enabled Unplug the telephone cord from both the product and the wall and replug the cord Open the Service menu and touch the Fax Service button Touch the Run Fax Test button This test verifies that the phone cord is connected to the correct port and that the phone line has a signal The product prints a report with the results If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box No fax answer The receiving fax line did not answer The Allow the product to retry sending the fax product attempts to redial after a few minutes Redial pending Call the recipient to ensure that the fax machine is on and ready Check that you are dialing the correct fax number If the product continues to redial unplug the product telephone cord from the wall plug in a telephone and try making a voice call Open the Service menu
245. rint Select the product and then click the Properties or Preferences button Click the Paper Quality tab From the Paper type drop down list click the More option Expand the list of Type is options Expand the category of paper types that best describes your paper and then click the paper type that you are using Select the paper tray with Windows 1 On the File menu in the software program click Print 2 Select the product and then click the Properties or Preferences button 3 Click the Paper Quality tab 4 Select a tray from the Paper source drop down list 80 Chapter 7 Print tasks ENWW Downloaded from ManualsPrinter com Manuals Print on both sides duplex with Windows 1 Onthe File menu in the software program click Print 2 Select the product and then click the Properties or Preferences button 3 Click the Finishing tab ENWW Downloaded from ManualsPrinter com Manuals Print coh Print Ctrl P Ea Printer Sse Status Idle f Find Printer Type HP LaserJet CM1410 Series PCL 6 Where LPT1 E Print to File Comment E Manual duplex Page range Copies All Number of copies 1 zs Current page Selection 5 Pages F Collate Enter page numbers and or page ranges A 1 separated by commas For example 1 3 5 12 Print what Document Zoom Pages per sheet Print All pages in range x es eae Lee x Scale to paper s
246. rint cartridge is very low but to continue printing in black only When the product is set to the Stop option there is some risk that faxes will not print after the new cartridge is installed if your product has received more faxes than the memory can hold while stopped When the product is set to the Prompt option there is some risk that faxes will not print after the new cartridge is installed if your product has received more faxes than the memory can hold while the product is waiting for the prompt to be acknowledged Once an HP supply has reached very low HP s premium Protection Warranty on that supply has ended All print defects or cartridge failures incurred when an HP supply is used in Continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement Manage print cartridges Print cartridge storage Do not remove the print cartridge from its package until you are ready to use it A CAUTION To prevent damage to the print cartridge do not expose it to light for more than a few minutes HP policy on non HP print cartridges Hewlett Packard Company cannot recommend the use of non HP print cartridges either new or remanufactured NOTE Any damage caused by a non HP print cartridge is not covered under the HP warranty and service agreements HP fraud hotline and Web site Call the HP fraud hotline 1 877 219 3183 toll free in
247. rinter drivers for Ma sissssisserciiinienaniiin aada aada ai a 40 Install software for Mac operating systems e sssssssesssssrresseerrrssttirrststtrrnssttrnnnsteennnnsnn nnt 40 Remove software from Mac operating SYStOMS eeeessssseereseeerrseesrrsssttrrrnnttenrssnttnnnnneenn 43 Change printer driver settings for Mac sseseeseserseressssrnnanassnenennanasnansananatarenenanaanannannaaa 43 Software for Mac computers 2 eeeeceeccee cece eeeeeeeeeeeceeaaaaaaeceeeeeeeeeeeeeeeeseesetscesensiesaeeees 44 Print With MAG ii canescens tecateecete ba aa E Poecgssaas suc cece E A A E E a 45 Cancel a print job with Mac 0 2 eeeececeeeeeeeeee ee encne ee eee ee eee eeetaeeeeeeeaaeeeeeetiaeeeeeeeeatesenenaaes 45 Change the paper size and type with Mac ceccceeeeeeeeeeeeeeeneecaeeeeeeeeeeeseeseesnnsananeees 45 Resize documents or print on a custom paper size with Mac eceeceeeeeeeeeeeeeeteees 45 Create and use printing presets With Mac ccccecceecccecceeeceeeeeeeeeeeeeeeeeeeeeeeeeeteteneetees 45 Print a cover page With MaC vscc ccceceseseteppsnce dented eeeenueddetereag ddan dat sagteeveu sane ueeedvisneeaedpenevenetens 46 Use watermarks With MaG siwsicsisandececsteeccetstwasadonedussaidacticsadansdeasbaancaddeivealadeasvanandedavaanaandeess 46 Print multiple pages on one sheet of paper with Mac eceecceeceeeceeeeeeeeeeeeeeeeeeteeees 47 Print on both sides of
248. roduct security password NOTE Changing network settings in the EWS might disable some of product software or features 192 Chapter 12 Manage and maintain the product ENWW Downloaded from ManualsPrinter com Manuals Use HP Web Jetadmin software HP Web Jetadmin is a Web based software solution for remotely installing monitoring and troubleshooting network connected peripherals Management is proactive allowing network administrators the ability to resolve issues before users are affected Download this free enhanced management software at www hp com go webjetadmin Device plug ins can be installed into HP Web Jetadmin to provide support for specific product features The HP Web Jetadmin software can automatically notify you when new plug ins are available On the Product Update page follow the directions to automatically connect to the HP Web site and install the latest device plug ins for your product NOTE Browsers must be Java enabled Browsing from a Mac OS is not supported Product security features The product includes a password feature that restricts access to setup features while allowing basic functions to continue The password can be set from the EWS or the control panel Private receive can be used to store faxes on the product until you are at the product to print them Assign a system password Assign a password for the product so that unauthorized users cannot change the product settings 1 O
249. rograms e Printer drivers e Computer operating systems e Monitors e Video cards and drivers e Operating environment humidity for example Keep these factors in mind when colors on your screen do not perfectly match your printed colors ENWW Match colors 105 Downloaded from ManualsPrinter com Manuals 106 Chapter 8 Color ENWW Downloaded from ManualsPrinter com Manuals 9 Copy e Use copy functions Copy settings Copy photos e Copy mixed size originals e Copy on both sides manually duplex ENWW 107 Downloaded from ManualsPrinter com Manuals Use copy functions One touch copy 1 Load the document onto the scanner glass or into the document feeder 2 From the Home screen touch the Copy button 3 Touch the Black or Color button to start copying Multiple copies 1 Load the document onto the scanner glass or into the document feeder 2 From the Home screen touch the Copy button 3 Touch the arrows to change the number of copies or touch the existing number and type the number of copies 4 Touch the Black or Color button to start copying 108 Chapter9 Copy ENWW Downloaded from ManualsPrinter com Manuals Copy a multiple page original 1 Insert the originals into the document feeder face up 2 Adjust the guides until they are snug against the paper 3 From the Home screen touch the Copy button 4 Touch the Black or Color button to start copyin
250. rom the product CD Do not connect the USB cable until the software installation program prompts you 3 If multiple printers are installed make sure that you have selected the correct printer in the Format For drop down menu in the Print dialog box ENWW Solve common Mac problems 249 Downloaded from ManualsPrinter com Manuals 250 Chapter 13 Solve problems ENWW Downloaded from ManualsPrinter com Manuals A Supplies and accessories e Order parts accessories and supplies Part numbers ENWW Downloaded from ManualsPrinter com Manuals 251 Order parts accessories and supplies Order supplies and paper www hp com go suresupply Order genuine HP parts or accessories www hp com buy parts Order through service or support providers Contact an HP authorized service or support provider Part numbers The following list of accessories was current at the time of printing Ordering information and availability of the accessories might change during the life of the product Print cartridges Item Description Part number HP LaserJet print cartridges Black CE320A Cyan CE321A Yellow CE322A Magenta CE323A NOTE For information about the yield for the cartridges see www hp com go pageyield Actual yield depends on specific use Cables and interfaces Item Description Part number USB cable 2 meter A to B cable 8121 0868 252 Appendix A Supplies and accessories ENWW
251. rt 7 Front jam access door 8 Input tray Tray 1 9 Output bin a ENWW Product views 5 Downloaded from ManualsPrinter com Manuals Back view Interface ports 2 On off switch 3 Power connection 4 Rear jam access door 6 Chapter 1 Product basics ENWW Downloaded from ManualsPrinter com Manuals Interface ports y _ _ f 1 Fax ports 2 Network port 3 Hi Speed USB 2 0 port ENWW Product views 7 Downloaded from ManualsPrinter com Manuals Serial number and model number location The serial number and product model number label is at the back of the product omentare du meddle Nu r st Regulatory Mose Number Sz Numero du produit Product No CB411A ea nona ac sone MMOLE Numara de Saria he Serial No CNBJH00195 MCE L mae TE rouo venan Sa fee 8 Chapter 1 Product basics Downloaded from ManualsPrinter com Manuals ENWW Control panel layout Touch screen display 2 Wireless light indicates the wireless network is enabled The light blinks while the product is establishing a connection to the wireless network When connected the light stops blinking and stays lit NOTE Wireless models only 3 Ready light indicates the product is ready 4 Attention light indicates a problem with the product 5 Pd Help button and light provides access to the control panel help system e 6 gt Righ
252. rvice menu and touch the Fax Service button Touch the Run Fax Test button This test verifies that the phone cord is connected to the correct port and that the phone line has a signal The product prints a report with the results If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box 160 Chapter11 Fax ENWW Downloaded from ManualsPrinter com Manuals Control panel message Description Recommended action Fax is busy The fax line to which you were sending a fax Allow the product to retry sending the fax was busy The product automatically redials Redial pending the busy number Call the recipient to ensure that the fax machine is on and ready Check that you are dialing the correct fax number Open the Service menu and touch the Fax Service button Touch the Run Fax Test button This test verifies that the phone cord is connected to the correct port and that the phone line has a signal The product prints a report with the results If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box Fax receive error An error occurred while trying to receive afax Ask the sender to resend the fax Try faxing back to the sender or another fax machine Check for a dial tone on the phone line by touching the Start Fax button Check that the telephone cord is securely connected by un
253. s 7 Print tasks e Cancela print job e Basic print tasks with Windows e Additional print tasks with Windows Walk up USB printing ENWW Downloaded from ManualsPrinter com Manuals 73 Cancel a print job 1 Ifthe print job is currently printing cancel it by pressing the Cancel X button on the product control panel amp NOTE Pressing the Cancel X button clears the job that the product is currently processing If more than one process is running pressing the Cancel X button clears the process that currently appears on the product control panel 2 You can also cancel a print job from a software program or a print queue e Software program Typically a dialog box appears briefly on the computer screen allowing you to cancel the print job e Windows print queue If a print job is waiting in a print queue computer memory or print spooler delete the job there Windows XP Server 2003 or Server 2008 Click Start click Settings and then click Printers and Faxes Double click the product icon to open the window right click the print job that you want to cancel and then click Cancel Windows Vista Click Start click Control Panel and then under Hardware and Sound click Printer Double click the product icon to open the window right click the print job that you want to cancel and then click Cancel Windows 7 Click Start and then click Devices and Printers Double click the product ico
254. s ENWW Control panel message Description Recommended action No dial tone The product could not detect a dial tone Check for a dial tone on the phone line by touching the Start Fax button Unplug the telephone cord from both the product and the wall and replug the cord Make sure that you are using the telephone cord that came with the product Unplug the product telephone cord from the wall plug in a telephone and try making a voice call Make sure that the phone cord from the wall telephone jack is plugged into the line 4G port Plug the product phone cord into a jack for another phone line Check the phone line by using the Run Fax Test option from the Service menu on the control panel If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box No fax answer Attempts to redial a fax number failed or the Call the recipient to ensure that the fax Redial if No Answer option was turned off machine is on and ready Canceled send Check that you are dialing the correct fax number Check that the redial option is enabled Unplug the telephone cord from both the product and the wall and replug the cord Unplug the product telephone cord from the wall plug in a telephone and try making a voice call Make sure that the phone cord from the wall telephone jack is plugged into the line 42 port Plug the produ
255. s 89 Downloaded from ManualsPrinter com Manuals 2 3 4 Select the product and then click the Properties or Preferences button Click the Paper Quality tab From the Paper type drop down list click the More option 90 Chapter 7 Print tasks Downloaded from ManualsPrinter com Manuals Print Ea Printer E bwes o Status Idle Find Printer Type HP LaserJet CM1410 Series PCL 6 Where LPT1 Print to file Comment _ Manual duplex Page range Copies all Number of copies 1 eS Current page Selection Pages V Collate Enter page numbers and or page ranges separated by commas For example 1 3 5 12 Zoom Print what Document Print All pages in range Options Pages per sheet 1 page Scale to paper size No Scaling i ee Advanced Printing Shortou Paper Qualiy fects Finishing Paper Options Paper sizes 8 5 x 14 inches Legal Paper source Automatically Select m Paper type Unspecified Print Quality Special pages Covers ImageREt 3600 Z Print pages on different paper ca ee e H o ee Advanced Printing Shortcuts Paper Quality Effects Finishing Color_ Services Paper Options Paper sizes Legal Paper source Automatically Select aa Paper type
256. s ENWW Downloaded from ManualsPrinter com Manuals Cannot connect more computers to the wireless product 1 Make sure that the other computers are within the wireless range and that no obstacles block the signal For most networks the wireless range is within 30 m 100 ft of the wireless access point 2 Make sure the product is turned on and in the ready state 3 Turn off any third party firewalls on your computer 4 Make sure that the wireless network is working correctly a On the product control panel open the Network Setup menu and then open the Wireless Menu item b Select the Run Network Test item to test the wireless network The product prints a report with the results 5 Make sure that the correct port or product is selected a From the list of printers on your computer right click the name of this product click Properties and then open the Ports tab b Click the Configure Port button to verify that the IP address matches the IP address listed on the Run Network Test report 6 Make sure that your computer is working correctly If necessary restart your computer The wireless product loses communication when connected to a VPN e Typically you cannot connect to a VPN and other networks at the same time The network does not appear in the wireless networks list Make sure the wireless router is turned on and has power e The network might be hidden However you can still connect to a hidden network
257. s per sheet 1 page per sheet Print page border i Down Orientation Portrait Landscape E Rotate by 180 degrees Cancel Apply 4 Inthe Orientation area select the Portrait or _ Landscape option Advanced Printing Shortcuts Paper Gualty Effects Finishing Color Services A 3 Document Options To print the page image upside down select Ein on both sibs ara the Rotate by 180 degrees option Fe pages wp Pages per sheet 1 page per sheet Print page borders Page on Right t Orientation Portrait 5 Landscape E Rotate by 180 degrees O App ENWW Basic print tasks with Windows 85 Downloaded from ManualsPrinter com Manuals Set color options with Windows 1 On the File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Color tab 2 3 4 Click the HP EasyColor check box to clear it 5 In the Color Options area click the Manual option and then click the Settings button 6 Adjust the general settings for Edge Control and settings for text graphics and photographs 86 Chapter 7 Print tasks ENWW Downloaded from ManualsPrinter com Manuals Additional print tasks with Windows Print colored text as black grayscale with Windows 1 On the File menu in the software progra
258. se NOTE Always select a shortcut before adjusting any of the settings on the right side of the screen If you adjust the settings and then select a shortcut or if you select a different shortcut all your adjustments are lost 78 Chapter 7 Print tasks Downloaded from ManualsPrinter com Manuals Print eax Printer be e E Oo Status Idle Find Printer Type HP LaserJet CM1410 Series PCL 6 Where LPT1 Print to File Comment __ Manual duplex Page range Copies all Number of copies ji pe Current page Selection Pages g mi V Collate Enter page numbers and or page ranges separated by commas For example 1 3 5 12 Print what Document x Zoom PP j Pages per sheet 1 page Print All pages in range z ges per she 1 page Scale to paper size No Scaling E Te Options vox cose Advance Printing Shortcuts taper Quaiity Effects Finishing Color _ Services A printing shortcut 1s a collection of saved print settings that you can select with a single click Printing shortcuts i Ecosprint Two sided Printing Paper sizes 85x11 inches ie Paper source Factory Defaults Automatically Select x Print on both sides No Z lt Envelopes Paper type Unspecified Z Cardstock Heavy FEB orean amw Printing Short
259. sists contact HP See www hp com support CM1410series or the support flyer that came in the product box 176 Chapter11 Fax ENWW Downloaded from ManualsPrinter com Manuals The Communication error message appears Ask the sender to send the fax again or send at a later time when line conditions have improved Unplug the product telephone cord from the wall plug in a telephone and try making a call Plug the product phone cord into a jack for another phone line Try a different phone cord Set the Fax Speed option to the Slow V 29 or Medium V 17 setting or disable the Fasi V 34 setting a From the Home screen touch the Setup button b Open the Fax Setup menu c Open the Advanced Setup menu d Open the Fax Speed menu e Select the correct setting Turn off the Error Correction feature to prevent automatic error correction NOTE Turning off the Error Correction feature can reduce image quality a From the Home screen touch the Setup button b Open the Service menu c Open the Fax Service menu d Open the Error Correction menu e Select the Off setting Print the Fax Activity Log report from the control panel to determine if the error occurs with a specific fax number a Touch the Fax button and then touch the Fax Menu button b Open the Fax Reports menu c Open the Fax Activity Log menu d Select the Print Log Now option If the error persists contact HP See www hp com support
260. so stores it automatically to flash memory When a color print cartridge becomes very low the product prints in black only to prevent fax interruptions To configure the product to print in color and use the remaining toner in the print cartridge past very low follow these steps 1 On the product control panel touch the Setup button and then touch the System Setup button 2 Touch the At Very Low button and then touch the Color Cartridges button 3 Touch the Continue button When you choose to replace the very low print cartridge color printing resumes automatically Print a stored fax when the private receive feature is on To print stored faxes you must provide the product security password After the product prints the stored faxes the faxes are deleted from memory 1 From the Home screen touch the Fax button 2 Touch the Fax Menu button 3 Touch the Receive Options button 4 Touch the Print Private Faxes button 5 Use the keypad to enter the product security password and then touch the OK button Reprint a fax When the Allow Fax Reprint feature is on the product stores received faxes in memory The product has about 3 2 MB of storage space which holds about 250 pages These faxes are stored continuously Reprinting them does not clear them from the memory Turn on the Allow Fax Reprint feature 1 From the Home screen touch the Setup button 2 Touch the Fax Setup menu 3 Touch the Advanced Setup menu
261. software e Product security features Economy settings e Manage supplies and accessories e Clean the product e Product updates ENWW 183 Downloaded from ManualsPrinter com Manuals Print information pages Information pages reside within the product memory These pages help diagnose and solve problems with the product NOTE Ifthe product language was not correctly set during installation you can set the language manually so the information pages print in one of the supported languages Change the language by using the System Setup menu on the control panel or the HP Embedded Web Server Menu Item Description Demo Page Prints a page that demonstrates print quality Menu Structure Prints a control panel menu layout map Configuration Report Prints a list of the product settings Supplies Status Prints the print cartridge status Includes the following information e Estimated percentage of cartridge life remaining e Approximate pages remaining Part numbers for HP print cartridges e Number of pages printed e Information about ordering new HP print cartridges and recycling used HP print cartridges Network Summary Displays status for e Network hardware configuration e Enabled features e TCP IP and SNMP information e Network statistics e Wireless network configuration wireless models only Usage Page Displays the number of pages printed faxe
262. software was installed 158 Chapter11 Fax ENWW Downloaded from ManualsPrinter com Manuals From the computer in the HP program folder run the Fax Setup Utility 5 Verify that the telephone service supports analog fax e f using ISDN or digital PBX contact your service provider for information about configuring to an analog fax line e f using a VoIP service change the Fax Speed setting to Slow V 29 or disable Fast V 34 from the control panel Ask if your service provider supports fax and for the recommended fax modem speed Some companies might require an adapter e f using a DSL service ensure that a filter is included on the phone line connection to the product Contact the DSL service provider or purchase a DSL filter if you do not have one If a DSL filter is installed try another since these filters can be defective 6 Ifthe error persists find more detailed problem solving solutions in the sections that follow this one ENWW Solve fax problems 159 Downloaded from ManualsPrinter com Manuals Fax error messages Alert and warning messages appear temporarily and might require you to acknowledge the message by touching the OK button to resume or by touching the Cancel X button to cancel the job With certain warnings the job might not complete or the print quality might be affected If the alert or warning message is related to printing and the auto continue feature is on the product will attempt to resume pri
263. solution setting 1 2 3 4 From the Home screen touch the Setup button Touch the Fax Setup menu Touch the Advanced Setup menu Touch the Fax Resolution button and then touch one of the options Cover page templates Several business and personal fax cover page templates are available in the PC Fax Send software program amp NOTE You cannot alter cover sheet templates but you can edit the fields within the templates ENWW Set fax settings 141 Downloaded from ManualsPrinter com Manuals Set billing codes If the billing codes feature is on the product prompts you to enter a billing code for each fax The product increases the billing code count for each sent fax page This includes all types of faxes except for poll received fax forwarded or computer downloaded faxes For an undefined group or a group dial fax the product increases the billing code count for each successful fax that is sent to each destination The factory set default for the billing code setting is Off The billing code can be any number from 1 through 250 Set the billing code setting 1 From the Home screen touch the Setup button 2 Touch the Fax Setup menu 3 Touch the Advanced Setup menu 4 Scroll to and touch the Billing Codes button and then touch the On button Use billing codes 1 Load the document in the document feeder or on the scanner glass 2 From the Home screen touch the Fax button 3 Enter the fax numb
264. ssage unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business other entity or individual sending the message and the telephone number of the sending machine or such business or other entity or individual The telephone number provided cannot be a 900 number or any other number for which charges exceed local or long distance transmission charges Industry Canada CS 03 requirements Notice The Industry Canada label identifies certified equipment This certification means the equipment meets certain telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirement document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible for the equipment to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions m
265. sse B des normes canadiennes de compatibilit lectromagn tiques CEM VCCI statement Japan CO BIL QIAZBARRHFECT TORE R BERR CHAT SCE ABW ELTHETAM COHEN FUAPFLEV ALU RERIOHL CHAR sense MBAS SROFCEMBVES WGRBBICG OT TELLER YRUSELTR SLY VCCI B Power cord instructions Make sure your power source is adequate for the product voltage rating The voltage rating is on the product label The product uses either 100 127 Vac or 220 240 Vac and 50 60 Hz Connect the power cord between the product and a grounded AC outlet A CAUTION To prevent damage to the product use only the power cord that is provided with the product Power cord statement Japan Nmd MASA SIRI KEH RUS ASA BiRI K IL HHO Ran CEA HRECA 274 Appendix D Regulatory information ENWW Downloaded from ManualsPrinter com Manuals EMC statement Korea BS 712l 0 JE JS S be ee N QS SSSNIII DEM FL IAA ASt ro ral Ju go oln M uo fol rir pY nio iN J 0 Hu Ol H SE SAA ASS zo tl C a Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet CM1415fn CM1415fnw laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasersateen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 2007 mukaisesti VAROITUS Laitteen k ytt minen muulla ku
266. ssword for a product on a network 1 Type the product IP address into the address line of a Web browser Click the Networking tab and click the Security link NOTE Ifa password has previously been set you are prompted to type the password Type the password and then click the Apply button 2 Type the new password in the New Password box and in the Verify password box 3 At the bottom of the window click the Apply button to save the password Manually configure IPv4 TCP IP parameters from the control panel Use the control panel menus to manually set an IPv4 address subnet mask and default gateway 1 Touch the Setup button 2 Scroll to and touch the Network Setup menu 3 Touch the TCP IP Config menu and then touch the Manual button 4 Use the numeric keypad to enter the IP address and touch the OK button Touch the Yes button to confirm 5 Use the numeric keypad to enter the subnet mask and touch the OK button Touch the Yes button to confirm 6 Use the numeric keypad to enter the default gateway and touch the OK button Touch the Yes button to confirm 60 Chapter5 Connect the product ENWW Downloaded from ManualsPrinter com Manuals Link speed and duplex settings NOTE This information applies only to Ethernet networks It does not apply to wireless networks The link speed and communication mode of the print server must match the network hub For most situations leave the product in auto
267. st the individual settings for text graphics and photographs Use the Services menu with Mac If the product is connected to a network use the Services menu to obtain product and supply status information 1 On the File menu click the Print option 2 Open the Services menu 3 To open the embedded Web server and perform a maintenance task do the following a Select the Device Maintenance tab b Select a task from the drop down list c Click the Launch button 4 Togo to various support Web sites for this product do the following a Select the Services on the Web tab b Select an option from the menu c Click the Go button 48 Chapter4 Use the product with Mac ENWW Downloaded from ManualsPrinter com Manuals Fax with Mac To send a fax by printing to a fax driver complete the following steps 1 Open the document that you want to fax Click File and then click Print In the Printer pop up menu select the fax print queue that you want to use 2 3 4 Inthe Copies field adjust the number of copies if necessary 5 Inthe Paper Size pop up menu adjust the paper size if necessary 6 In the Fax Information area enter the fax number of one or more recipients NOTE If you need to include a dialing prefix enter it in the Dialing Prefix field 7 Click Fax ENWW Fax with Mac 49 Downloaded from ManualsPrinter com Manuals Scan with Mac Use the HP Scan software to scan images to a Mac compute
268. t arrow button and light moves the cursor to the right or moves the display image to the next screen NOTE This button illuminates only when the current screen can use this feature 7 x Cancel button and light clears settings cancels the current job or exits the current screen NOTE This button illuminates only when the current screen can use this feature 8 Back button and light returns to the previous screen NOTE This button illuminates only when the current screen can use this feature 9 lt Left arrow button and light moves the cursor to the left NOTE This button illuminates only when the current screen can use this feature 10 fal Home button and light provides access to the Home screen ENWW Product views Downloaded from ManualsPrinter com Manuals 9 Buttons on the Home screen The Home screen provides access to the product features and it indicates the product status NOTE Depending on the product configuration the features on the Home screen can vary The layout might also be reversed for some languages 1 Setup button provides access to the main menus Network One button provides access to network settings and information From the network settings screen you can print the Network Summary page 3 Wireless wp button provides access to the Wireless menu and wireless status information NOTE Wireless models only NOTE When you are connected to a wireless network this icon changes to
269. t be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH Regulation EC No 1907 2006 of the European Parliament and the Council A chemical information report for this product can be found at www hp com go reach Material Safety Data Sheet MSDS Material Safety Data Sheets MSDS for supplies containing chemical substances for example toner can be obtained by accessing the HP Web site at www hp com go msds or www hp com hpinfo community environment productinfo safety For more information To obtain information about these environmental topics e Product environmental profile sheet for this and many related HP products e HP s commitment to the environment e HP
270. t cartridge for each color black K magenta M cyan C and yellow Y A CAUTION If toner gets on any clothing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric 1 Open the front door ENWW Manage supplies and accessories 197 Downloaded from ManualsPrinter com Manuals 2 Pull out the print cartridge drawer 3 Grasp the handle on the old print cartridge and then pull the cartridge straight up to remove it 4 Remove the new print cartridge from the packaging 198 Chapter 12 Manage and maintain the product ENWW Downloaded from ManualsPrinter com Manuals 5 Gently rock the print cartridge from front to back to distribute the toner evenly inside the cartridge 6 Remove the orange plastic shield from the bottom of the new print cartridge 7 Do not touch the imaging drum on the bottom of the print cartridge Fingerprints on the imaging drum can cause print quality problems B amp ENWW Manage supplies and accessories 199 Downloaded from ManualsPrinter com Manuals 8 Insert the new print cartridge into the product 9 Pull the tab on the left side of the print cartridge straight up to completely remove the sealing tape Discard the sealing tape 10 Close the print cartridge drawer 200 Chapter 12 Manage and maintain the product ENWW Downloaded from ManualsPrinter com Manuals 11 Close the front door
271. t that anyone with a network connected product and computer can use There is no special software to install or configure but you must have a supported Web browser on the computer To gain access to the EWS type the IP address for the product in the address line of the browser To find the IP address print a configuration page NOTE For Macintosh operating systems you can use the EWS over a USB connection after installing the Macintosh software included with the product Open the HP Embedded Web Server To open the HP Embedded Web Server type the IP address or host name of the product in the address field of a supported Web browser To find the IP address or host name print a configuration page NOTE Ifan error occurs while opening the HP Embedded Web Server confirm that the proxy settings are correct for your network X TIP After you open the URL bookmark it so that you can return to it quickly in the future Features The EWS allows you to view product and network status and manage printing functions from a computer With the EWS you can complete the following tasks e View product status information e Determine the remaining life on all supplies and order new ones e View and change part of the product configuration e View and print some internal pages e Select the language in which to display the EWS pages and control panel messages View and change network configuration e Set change or clear the p
272. t to print RGB data in raw device ee mode When using this theme manage TE color in the software program or in the operating system for correct rendering e Vivid The product increases the color saturation in the midtones Use this theme when printing business graphics e Photo The product interprets RGB color Pha AGE 10 as if it were printed as a photograph using Nore a digital mini lab The product renders deeper more saturated colors differently than with the Default SRBG theme Use this theme when printing photos E i al Lato e Photo Adobe RGB 1998 Use this theme with printing digital photos that use the AdobeRGB color space rather than sRGB Turn off color management in the software program when using this theme o Custom profile About Hep e None No color theme is used Change the color options Change the color options settings for the current print job from the color tab of the printer driver 1 On the File menu in the software program click Print 2 Click Properties or Preferences 3 Click the Color tab 4 Click the Automatic or Manual setting e Automatic setting Select this setting for most color print jobs e Manual setting Select this setting to adjust the color settings independent from other settings NOTE Changing color settings manually can impact output HP recommends that only color graphics experts change these settings 102 Chapter 8 Color ENWW Downloaded
273. tch to turn the product on If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box 57 Fan Error Turn off then on The product has experienced a problem with its internal fan Turn off the power by using the power switch wait at least 30 seconds and then turn on the power and wait for the product to initialize If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box 79 Error Turn off then on The product has experienced an internal firmware error Under most conditions the product automatically restarts Turn off the power by using the power switch wait at least 30 seconds and then turn on the power and wait for the product to initialize If a surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box Black Cartridge Low The print cartridge is nearing the end of its useful life Printing can continue but consider having a replacement supply on hand Black in wrong position The print cartridge is installed in the incorrect slot Make sure that each print cartridge is installed in the correct slot From front to back the print cartridges are installed in this
274. tember 2010 For regulatory topics only European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Strasse 140 D 71034 B blingen FAX 49 7031 14 3143 www hp com go certificates USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 Phone 208 396 6000 ENWW Declaration of Conformity wireless models 273 Downloaded from ManualsPrinter com Manuals Safety statements Laser safety The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The device is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the device is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation A WARNING Using controls making adjustments or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme a la cla
275. that the fax is coming NOTE The telephone must be connected to the product telephone port i 1 Load the document into the document feeder 2 From the Home screen touch the Fax button 3 Pick up the handset of a telephone that is connected to the same line as the product Dial the fax number by using the telephone keypad 4 When the recipient answers instruct the person to start the fax machine 5 When you hear the fax tones touch the Start Fax button on the control panel wait until Connecting appears on the control panel display and then hang up the telephone Send a fax with confirmation You can set the product so that it prompts you to enter the fax number a second time to confirm that you are sending the fax to the correct number 1 From the Home screen touch the Setup button 2 Touch the Fax Setup menu 3 Touch the Advanced Setup menu 4 Scroll to and touch the Confirm Fax Number button and touch the On button 5 Send the fax Schedule a fax to be sent later Use the product control panel to schedule a fax to be sent automatically at a future time to one or more people When this procedure is completed the product scans the document into memory and then returns to the Ready state NOTE Ifthe product cannot transmit the fax at the scheduled time that information is indicated on the fax error report if that option is turned on or recorded in the fax activity log The transmittal might
276. the end of its useful life and the At Very Low menu item in the System Setup menu is set to Continue Generic engine error To ensure optimal print quality HP recommends replacing the print cartridge at this point You can continue printing until you notice a decrease in print quality Actual cartridge life may vary Once an HP supply has reached very low HP s premium Protection Warranty on that supply has ended All print defects or cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement This is a warning message only Job output might be affected Device is busy Try again later 214 Chapter 13 Solve problems The product is currently in use Downloaded from ManualsPrinter com Manuals Wait for the product to finish the current job or to finish initializing ENWW Table 13 1 Control panel messages continued Control panel message Description Recommended action Document feeder door is open The document feeder cover is open or a sensor is malfunctioning Make sure that the document feeder cover is closed If the message persists turn off the power by using the power switch wait at least 30 seconds and then turn on the power and wait for the product to initialize If the error persists contact HP See www hp com support CM1
277. thing color gradations Select Halftone options affect color output clarity and this option when uniform and smooth area fills are important resolution e Detail is useful for text and graphics that require sharp distinctions among lines or colors or images that contain a pattern or a high level of detail Select this option when sharp edges and small details are important Neutral Grays e Black Only generates neutral colors grays and black by using only black toner This guarantees neutral colors without a color The Neutral Grays setting determines the method for cast This setting is best for documents and grayscale viewgraphs creating gray colors used in text graphics and photographs e 4 Color generates neutral colors grays and black by combining all four toner colors This method produces smoother gradients and transitions to other colors and it produces the darkest black ENWW Adjust color 103 Downloaded from ManualsPrinter com Manuals Use the HP EasyColor option for Windows If you are using the HP PCL 6 printer driver for Windows the HP EasyColor technology automatically improves mixed content documents that are printed from Microsoft Office programs This technology scans documents and automatically adjusts photographic images in JPEG or PNG format HP EasyColor technology enhances the entire image at one time rather than dividing it into several pieces which results in improved color consistency sharp
278. this is the default printer driver e HP Universal Print Driver for Windows Postscript e HP Universal Print Driver for PCL 5 The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons checkboxes and drop down lists that are in the printer driver NOTE For more information about the UPD see www hp com go upd Select the correct printer driver for Windows Printer drivers provide access to the product features and allow the computer to communicate with the product using a printer language Check the installation notes and readme files on the product CD for additional software and languages HP PCL 6 driver description e Installs from the Add Printer wizard e Provided as the default driver e Recommended for printing in all supported Windows environments e Provides the overall best speed print quality and product feature support for most users e Developed to align with the Windows Graphic Device Interface GDI for the best speed in Windows environments e Might not be fully compatible with third party and custom software programs that are based on PCL 5 HP UPD PS driver description e Available for download from the Web at www hp com support CM1410series e Recommended for printing with Adobe software programs or with other highly graphics intensive software programs Provides support for printing from postscript emulation needs or for postscript flash fo
279. tings 113 HP ToolboxFX settings 190 print settings Macintosh 45 R Readiris OCR software 123 receiving faxes answer mode setting 143 autoreduction settings 145 blocking 143 error report printing 167 from extension phone 133 log HP ToolboxFX 188 polling 147 reprinting 156 reprinting faxes 145 ring patterns settings 144 rings to answer settings 144 stamp received setting 146 when you hear fax tones 157 Index 287 recycling HP printing supplies returns and environmental program 267 recycling supplies 196 redialing automatically settings 140 reducing documents copying 111 removing Mac software 43 repacking product 261 repeating defects troubleshooting 236 repetetive defects troubleshooting 236 replacing print cartridges 197 reports configuration page 15 184 demo page 15 184 diagnostics page 15 184 fax 27 menumap 15 184 network report 15 184 PCL 6 font list 15 184 PCL font list 15 184 print quality page 15 184 PS font list 15 184 service page 15 184 supplies status page 15 184 usage page 15 184 reports fax error 167 printing all 166 reprinting faxes 145 156 resize documents Macintosh 45 Windows 94 resizing documents copying 111 resolution fax 141 scanning 124 restoring factory set defaults 211 ring patterns 144 ring tones distinctive 144 rings to answer setting 144 S safety statements 274 275 288 Index scale documents Macintosh 45 Windows 94 scaling documents copying 111
280. tion and instructions are included in every new HP LaserJet print cartridge and supplies package You help reduce the toll on the environment further when you return multiple cartridges together rather than separately HP is committed to providing inventive high quality products and services that are environmentally sound from product design and manufacturing to distribution customer use and recycling When you participate in the HP Planet Partners program we ensure your HP LaserJet print cartridges are recycled properly processing them to recover plastics and metals for new products and diverting millions of tons of waste from landfills Since this cartridge is being recycled and used in new materials it will not be returned to you Thank you for being environmentally responsible NOTE Use the return label to return original HP LaserJet print cartridges only Please do not use this label for HP inkjet cartridges non HP cartridges refilled or remanufactured cartridges or warranty returns For information about recycling your HP inkjet cartridges please go to http www hp com recycle Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use Please follow the applicable instructions below Multiple returns more than one cartridge 1 Package each HP LaserJet print cartridge
281. to a different outlet If the product motors do not rotate make sure the print cartridges are installed and that the doors are all closed The control panel displays messages to indicate these problems If the document feeder motor does not rotate open the document feeder cover and remove any packing material or shipping tape If the scanner bulb does not light during copying scanning or faxing contact HP support Step 2 Check the control panel for error messages The control panel should indicate ready status If an error message appears resolve the error Step 3 Test print functionality T 2 3 ENWW From the control panel Home screen touch the Setup button Open the Reports menu and select the Configuration Report item to print the report If the report does not print make sure paper is loaded in the tray and check to control panel to see if paper is jammed inside the product NOTE Make sure the paper in the tray meets specifications for this product Problem solving checklist 209 Downloaded from ManualsPrinter com Manuals Step 4 Test copy functionality 1 Place the configuration page into the document feeder and make a copy If paper does not feed smoothly through the document feeder you might need to clean the document feeder rollers and separation pad Make sure the paper meets specifications for this product 2 Place the configuration page onto the scanner glass and make a copy 3
282. ton Touch the arrow buttons to scroll through the options and then touch an option to select it 4 Touch the Black or Color button to start copying ENWW Use copy functions 111 Downloaded from ManualsPrinter com Manuals Collate a copy job 1 Load the document onto the scanner glass or into the document feeder 2 From the Home screen touch the Copy button Touch the Settings button and then scroll to and touch the Collation button Touch the arrow buttons to scroll through the options and then touch an option to select it 4 Touch the Black or Color button to start copying 112 Chapter9 Copy ENWW Downloaded from ManualsPrinter com Manuals Make color or black and white copies 1 Load the document onto the scanner glass or into the document feeder 2 From the Home screen touch the Copy button 3 Touch the Black or Color button to start copying Copy settings Change copy quality The following copy quality settings are available e Auto Select Use this setting when you are not concerned about the quality of the copy This is the default setting e Mixed Use this setting for documents that contain a mixture of text and graphics e Text Use this setting for documents that contain mostly text Picture Use this setting for documents that contain mostly graphics ENWW Copy settings 113 Downloaded from ManualsPrinter com Manuals 1 Load the document onto the scanner glass or
283. tput power of this device is far below the FCC radio frequency exposure limits Nevertheless the device shall be used in such a manner that the potential for human contact during normal operation is minimized In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna shall not be less than 20 cm 8 in during normal operation This device complies with Part 15 of FCC Rules Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device A CAUTION Based on Section 15 21 of the FCC rules changes of modifications to the operation of this product without the express approval by Hewlett Packard Company may invalidate its authorized use Australia statement This device incorporates a radio transmitting wireless device For protection against radio transmission exposure it is recommended that this device be operated no less than 20 cm from the head neck or body Brazil ANATEL statement Este equipamento opera em car ter secund rio isto nao tem direito a prote o contra interfer ncia prejudicial mesmo de esta es do mesmo tipo e nao pode causar interfer ncia a sistemas operando em car ter prim rio Canadian statements For Indoor Use This digital apparatus does not exceed the Class B limits for rad
284. trapping 103 tray default paper size 72 trays jams clearing 225 locating 5 selecting Windows 80 settings 190 troubleshooting checklist 209 control panel messages 212 direct connect problems 241 fax error correction setting 167 faxes 158 jams 222 Mac problems 248 network problems 241 paper feed problems 222 receive fax 174 repeating defects 236 send fax 168 walk up USB printing problems 240 TWAIN compliant software scanning from 122 two sided printing settings Windows 81 types media HP ToolboxFX settings 190 U unblocking fax numbers 143 uninstalling Mac software 43 uninstalling Windows software 36 UNIX 37 UNIX software 37 USB configuring wireless network 42 56 USB cable part number USB configuration 53 USB menu 29 USB port locating 6 7 USB storage accessories printing from 99 252 V V 34 setting VolP faxing volume settings 20 volume adjusting 167 150 146 Ww walk up USB printing 99 warnings iii warranty license 257 print cartridges 255 product 254 watermarks adding Windows 96 Web sites customer support 260 fraud reports 196 HP Web Jetadmin downloading 193 Macintosh customer support 260 Material Safety Data Sheet MSDS 269 ordering supplies 251 weight 264 Index 289 WIA compliant software scanning from 122 Windows driver settings 35 drivers supported 32 faxing from 153 scanning from TWAIN or WIA software 122 software components 31 37 software f
285. tridge If the problem is not solved replace the cartridge 49 Error Turn off then on The product has experienced an internal Turn off the power by using the power switch embedded software error Under most wait at least 30 seconds and then turn on the conditions the product automatically power and wait for the product to initialize restarts If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box 50 x Fuser Error The product has experienced an internal 1 Turn off the power by using the power hardware error switch and then wait at least 30 seconds 2 Ifa surge protector is being used remove it Plug the product directly into the wall socket 3 Turn on the power and wait for the product to initialize If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box 212 Chapter 13 Solve problems ENWW Downloaded from ManualsPrinter com Manuals Table 13 1 Control panel messages continued Control panel message 52 Scanner Error Description The product has experienced an internal hardware error Recommended action Turn off the power by using the power switch wait at least 30 seconds and then turn on the power and wait for the product to initialize If a surge protector is being used remove it Plug the product directly into the wall socket Use the power swi
286. ttings eseeecesssecersrrsssrrrrneeernrrnadeninnneeitinanaattinnaaannnanadatannnenenannnaa 59 Paper and print Medi iesrsceis cc stasvsctr sseavsesnetsannecsassteasnadasntainabenenedsinshansadbassthanmehitaabennisuepionsctinieStnanseseasaneld 63 Understand paper use cceeeceeceeeeceeee eee e eee eaaacaeeeeeeeeee cede eaeaaecaeeeeeeeeeeeeeeseccceiaeeeeeeeeeeeeneeeteees 64 Special paper guidelines ccceccecceceeeeeeeeeeececeeaecaeeeeeeeseesececeaeceeeeeeeeeeesecsecnsacaesaeeeeeess 64 Change the printer driver to match the paper type and size ccccccececceeeeeeeeeeeeeeeeeteeeeeeeeteeeeeeeees 66 Supported Paper sizes 22 2 0 cece cece cece cece tosteet eee eee aeaaeeaeceeeeeeeeeeeeeeeeeeeee ee saaasaaeecasaesaneaecaeceeeeeeeeeeeseeees 66 vi ENWW Downloaded from ManualsPrinter com Manuals Supported paper types and tray Capacity cecceceecseecneceeeeeeeeeeeeeeeecneaaeeeeeeeeeeeeeeseeeecsecsecsaeaeeeeeess 67 Load the PULNI ccieecasestecees la E E sane diae ddaus cuaue sda events aguaedeaee pateeees sundaes abeeds 68 Load the document feeder ois ics ial essteecaa ria aadennctadvtcticeadeaaeetagecacegeavssnquvs ais sages canuauaieneeeniatactdsevaavadeaeceye 71 COMMUNE the tay cii cosnhs cdeva dads aniccitnns adinin aiaa a dadaa Pecceeadnde tadaaunas Goddceadnda tudes caetaucvasnhediddeeseeds tas 72 T PHANG TASKS oie tsseenstscsscctces cocgebdvesseateoaccsapetsdzasteasssadedesecess te sag r Ea
287. tton Touch the Receive Options button Touch the Forward Fax button and touch the On button Use the keypad to enter the fax forwarding number and then touch the OK button Set the answer mode Depending on the situation set the product answer mode to Automatic TAM Fax Tel or Manual The factory set default is Automatic Automatic The product answers incoming calls after a specified number of rings or upon recognition of special fax tones TAM The product does not automatically answer the call Instead it waits until it detects the fax tone Fax Tel The product answers incoming calls immediately If it detects the fax tone it processes the call as a fax If it does not detect the fax tone it creates an audible ring to alert you to answer the incoming voice call Manual The product never answers calls You must start the fax receiving process yourself either by touching the Start Fax button on the control panel or by picking up a telephone that is connected to that line and dialing 1 2 3 To set or change the answer mode complete the following steps 1 2 3 4 From the Home screen touch the Setup button Touch the Fax Setup menu Touch the Basic Setup menu Scroll to and touch the Answer Mode button and then touch the name of the option that you want to use Block or unblock fax numbers If you do not want to receive faxes from specific people or businesses you can block as many as 30 fax numbers by us
288. ty products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on our environment Ozone production This product generates no appreciable ozone gas 03 Power consumption Power usage drops significantly while in Ready or Sleep mode which saves natural resources and saves money without affecting the high performance of this product Hewlett Packard printing and imaging equipment marked with the ENERGY STAR logo is qualified to the U S Environmental Protection Agency s ENERGY STAR specifications for imaging equipment The following mark will appear on ENERGY STAR qualified imaging products p ENERGY STAR Additional ENERGY STAR qualified imaging product model information is listed at www hp com go energystar 266 AppendixD Regulatory information ENWW Downloaded from ManualsPrinter com Manuals Paper use This product s manual duplex feature two sided printing and N up printing multiple pages printed on one page capability can reduce paper usage and the resulting demands on natural resources Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the products life HP LaserJet print supplies It s easy to return and recycle your HP LaserJet print cartridges after use free of charge with HP Planet Partners Multilingual program informa
289. ut is a collection of saved print settings that you can select with a single click Printing shortcuts EJM Ecorprint Two sided Printing Paper sizes a Paper source Factory Defaults Automatically Select Print on both sides s Envelopes e Cardstock Heavy p vesio Downloaded from ManualsPrinter com Manuals Basic print tasks with Windows Change the number of print copies with Windows 1 On the File menu in the software program click Print 2 Select the product and then select the number of copies Save custom print settings for reuse with Windows Use a printing shortcut with Windows 1 Onthe File menu in the software program click Print H I I 2 Select the product and then click the Print oe Properties or Preferences button Printer LE Status Idle Type HP LaserJet CM1410 Series PCL 6 Enderiotetas where LPT1 F Print to file Comment F Manual duplex Page range Copies All Number of copies 1 rs Current page Selection Pages W Collate Enter page numbers and or page ranges 1 t separated by commas For example 1 3 5 12 Print what Document Zoom Print All pages in range Rages per sneak page x Scale to paper size Io Scaling x 76 Chapter 7 Print tasks ENWW Downloaded from ManualsPrinter com Manuals 3 Click the Printing Shortcuts tab Advance Printing Shortcuts taper Quality Effects Finishing C
290. vel of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 254 Appendix B Service and support ENWW Downloaded from ManualsPrinter com Manuals HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship This warranty does not apply to products that a have been refilled refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation
291. when telephone line conditions have improved 344 348 Possible causes include the following e The remote machine has failed to respond to a fax command from the local machine due to the connection being interrupted e The user at the remote machine may have pressed the Stop button e Inrare instances incompatibility between the two machines can cause the remote machine to simply terminate the call To solve the issue try the following steps 1 Resend the fax at a different time when telephone line conditions have improved 2 Ifthe error persists and error correction is in use for the fax session disable the Error Correction setting 381 Possible causes include the following e The remote machine has failed to respond to a fax command from the local machine due to the connection being interrupted e The user at the remote machine may have pressed the Stop button To solve the issue try the following steps 1 Resend the fax at a different time when telephone line conditions have improved 2 Ifthe error persists and error correction is in use for the fax session disable the Error Correction setting ENWW Solve fax problems 165 Downloaded from ManualsPrinter com Manuals Fax trace report A fax T 30 trace report has information that can help resolve fax transmission problems If you call HP for help in resolving these problems print a T 30 trace report before you call 1 2 3 4 From the Home scre
292. x resolution to Standard instead of the default of Fine If the error persists contact HP See www hp com support CM1410series or the support flyer that came in the product box Fax storage is full Canceling the fax receive During the fax transmission the product ran out of memory Only the pages that fit into memory will be printed Print all of the faxes and then have the sender resend the fax Have the sender divide the fax job into multiple jobs before resending Cancel all fax jobs or clear the faxes from memory Fax storage is full Canceling the fax receive The amount of available memory for storing faxes is insufficient to store an incoming fax If you are using the Private Receive feature print all received faxes to regain some memory If you still need more memory clear faxes from memory Open the Service menu In the Fax Service menu select the Clear Saved Faxes option Fax storage is full Canceling the fax send During the fax job the memory filled All pages of the fax have to be in memory for a fax job to work correctly Only the pages that fit into memory were sent Cancel the current job Turn the product off and then turn it on again Try sending the job again If the error reoccurs cancel the job and turn the product off and then on a second time The product might not have enough memory for some jobs 162 Chapter11 Fax Downloaded from ManualsPrinter com Manual
293. y 2 Check the control panel for messages If paper is jammed in the product clear the jam The file that you want to print is not listed in the USB Flash Drive menu 1 You might be trying to print a file type that the USB printing feature does not support The product supports PDF and JPEG file types 2 You might have too many files in a single folder on the USB storage accessory Reduce the number of files in the folder by moving them to subfolders 3 You might be using a character set for the file name that the product does not support In this case the product replaces the file names with characters from a different character set Rename the files using ASCII characters 240 Chapter 13 Solve problems ENWW Downloaded from ManualsPrinter com Manuals Solve connectivity problems Solve direct connect problems If you have connected the product directly to a computer check the cable Verify that the cable is connected to the computer and to the product Verify that the cable is not longer than 5 m 16 4 ft Try using a shorter cable Verify that the cable is working correctly by connecting it to another product Replace the cable if necessary Solve network problems Check the following items to verify that the product is communicating with the network Before beginning print a configuration page from the product control panel and locate the product IP address that is listed on this page Poor physical connection
294. y not guarantee unconditional assurance of successful operation on every PSTN termination point Network compatibility depends on the correct setting being selected by the customer in preparation of its connection to the PSTN Please follow the instructions provided in the user manual If you experience network compatibility issues please contact your equipment supplier or Hewlett Packard help desk in the country region of operation Connecting to a PSTN termination point may be the subject of additional requirements set out by the local PSTN operator New Zealand Telecom Statements The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment may not provide for the effective hand over of a call to another device connected to the same line This equipment shall not be set up to make automatic calls to the Telecom 111 Emergency Service This product has not been tested to ensure compatibility with the FaxAbility distinctive ring service for New Zealand Additional
295. ziert werden ENWW Safety statements 275 Downloaded from ManualsPrinter com Manuals Substances Table China AAS DIRK IRIE EF LP GE al PHN DRT HB AeA ED RFI TC iR WK a NN BURA ZRA HUFA PR Pb Hg Cd Cr VI PBB PBDE FT FS X 0 X 0 0 0 53 FLA X 0 0 0 0 0 PeH 0 0 0 0 0 0 WORSE 0 0 0 0 0 0 RES LAR HAE X 0 0 0 0 0 RED fa X 0 0 0 0 0 0 RARER EAT IRIE POL eek AE KR SJ T11363 2006 HY Bil ZK X ZELMA RATA IRE SOARELE ERA E M F SJ T11363 2006 PIRHI ZR TE SIAR IMRE A BR EAR EE E a EAEE REP BREA PT PEAY Restriction on Hazardous Substances statement Turkey Turkiye Cumhuriyeti EEE Y netmeli ine Uygundur 276 AppendixD Regulatory information ENWW Downloaded from ManualsPrinter com Manuals Additional statements for telecom fax products EU Statement for Telecom Operation This product is intended to be connected to the analog Public Switched Telecommunication Networks PSTN of European Economic Area EEA countries regions It meets requirements of EU R amp TTE Directive 1999 5 EC Annex II and carries appropriate CE conformity marking For more details see Declaration of Conformity issued by the manufacturer in another section of this manual However due to differences between individual national PSTNs the product ma

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