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1. PTT Trini Safety and legal Important safety instructions 1 Read all of these instructions 2 Save them for later reference 3 Follow all warnings and instructions marked on the product 4 Unplug this product from the wall socket before cleaning inside of the machine DO NOT use liquid or aerosol cleaners Use a dry lint free soft cloth for cleaning 5 DO NOT place this product on an unstable cart stand or table The product may fall causing serious damage to the product 6 Slots and openings in the casing at the back or bottom are provided for ventilation To ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should never be placed in a built in installation unless adequate ventilation is provided 7 This product should be connected to an AC power source within the range indicated on the rating label DO NOT connect it toa DC power source or inverter If you are not sure contact a qualified electrician 8 This product is equipped with a 3 wire grounded plug This plug will only fit into a grounded power outlet This is a safety feature If you are unable to insert the plug into the outlet call your electrician to replace your obsolete out
2. To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration 146 3 Push down the blue lock lever and take the toner cartridge out of the drum unit IMPORTANT To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations e Wait to unpack a new drum unit until immediately before you put it in the machine Exposure to direct sunlight or room light may damage the drum unit e Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the unit 4 Unpack the new drum unit Put the toner cartridge firmly into the new drum unit until you hear it lock into place If you put the cartridge in correctly the blue lock lever will lift automatically Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit Put the new drum unit and toner cartridge assembly in the machine Do not close the front cover Troubleshooting and routine maintenance Press Clear Back To confirm you are installing a new drum press 1 When the LCD shows Accepted close the front cover 147 Replacing periodic maintenance parts The periodic maintenance parts will need
3. Contrast Enlarge Duplex Quality Reduce Om Om Tray Select O Sort Nin1 O O cory 9 6 Stop Exit Stops an operation or exits from a menu 7 Start Lets you start sending faxes making copies or scanning 8 Copy keys Duplex You can choose Duplex to copy on both sides of the paper Contrast Quality Lets you change the quality or contrast for the next copy Enlarge Reduce Reduces or enlarges copies Tray Select Lets you change which tray will be used for the next copy Sort Sorts multiple copies using the ADF Nin 1 You can choose N in 1 to copy 2 or 4 pages onto one page 10 Mode keys Fax Puts the machine in Fax mode Scan Puts the machine in Scan mode For details about scanning see the Software User s Guide on the CD DVD ROM Copy Puts the machine in Copy mode Fax and telephone keys Tel R Hook This key is used to have a telephone conversation after picking up the external handset during the F T pseudo ring When connected to a PBX you can use this key to gain access to an outside line to recall an operator or to transfer a call to another extension Resolution Sets the resolution when sending a fax 11 Search Speed Dial Lets you look up numbers stored in memory It also lets you access speed dial numbers directly if you hold down the Shift key and press Search Speed Dial and then enter a three digit number
4. 2 eeceececeeceeeeeeeeeeeeeeeeeaees 114 paper handling ceeeeeeeees 113 print quality 2 0 00 eee 114 117 PMINUNIG onenian 110 112 SCAMMING iiaee 113 SOMWAMlE veccsssandsceissinanzdosssandaactsranedsons 113 telephone line cceceeeeeeeeeees 124 maintenance messages on LCD 125 paper JAM eee ee eeeeseeeeceeeeeeeeeeeeeeenees 131 V Volume setting 10 0 EE 22 HA eeeecereeeerececee ey ereprererer eer tre opr errr reer 22 speaker eeeceeeeeseeceeceeeeeeeeeeeeeeesenaeees 23 193 m KONICA MINOLTA The machine is approved for use in the country of purchase only local KONICA MINOLTA companies or their dealers will only support machines purchased in their own countries
5. Prints the Help List so you can 71 List see at a glance how to quickly program your machine 3 Tel 1 Numeric Lists name and numbers 71 Index 3 stored in the One Touch and List A Alphabetic Speed Dial memory in numerical or alphabetical order 4 Fax Lists information about your 71 Journal last 200 incoming and outgoing faxes TX means Transmit RX means Receive 5 User Lists your settings 71 Settings 6 Network Lists your Network settings 71 Config 7 0rder You can print an accessories 71 Form order form to fill out and send to you KONICA MINOLTA dealer 164 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page 7 Network 1 TCP IP 1 Boot Method Auto Chooses the BOOT method See that best suits your needs Network Static p User s RARP Guide BOOTP ontho CD DVD DHCP ROM 2 IP Address 000 255 000 255 000 255 000 255 Enter the IP address 3 Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask 4 Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address 5 Node Name KMNXXXXXXXXXXXX Enter the Node name 6 WINS Config Auto Chooses the WINS configuration mode Static 7 WINS Server Primary Specifies the IP address of 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 000 255 0
6. High Adjusts the volume level of the beeper 22 3 Speaker off Med High Adjusts the speaker volume 23 155 Main Menu Submenu Menu Selections Options Descriptions Page 1 General Setup Continued 4 Auto Daylight On Off Changes for Daylight Savings Time automatically 23 5 Ecology 1 Toner Save On Of f Increases the page yield of the toner cartridge 24 2 Sleep Time Range varies depending on model 005Min Conserves power 24 6 Tray Use 1 Copy Tray l Only Tray 2 Only MP Only MP gt T1 gt T2 T1 gt T2 gt MP Tray 2 or T2 appears only if you installed the optional paper tray Selects the tray that will be used for Copy mode 21 2 Fax Tray l Only Tray 2 Only MP Only MP gt T1 gt T2 T1 gt T2 gt MP Tray 2 or T2 appears only if you installed the optional paper tray Selects the tray that will be used for Fax mode 21 3 Print Tray l Only Tray 2 Only MP Only MP gt T1 gt T2 T1 gt T2 gt MP Tray 2 or T2 appears only if you installed the optional paper tray Selects the tray that will be used for PC print 22 7 LCD Contrast OOOOm OOOmO 00800 0B000 ECOOO Adjusts the contrast of the LCD 24 156 Menu and features Main Menu Submenu Menu
7. Press OK E Press OK to store the number or E mail address without a name O If you want to save a fax scan resolution along with the number choose one of the options below E f you selected Fax Tel in step press A or Y to select Std Fine S Fine or Photo Press OK E f you selected E Mail in step press Aor Y to select Color100dpi Color200dpi Color300dpi Color 6 00dpi Grayl00dpi Gray200dpi Gray300dpi B W200dpi or B W200x100 Press OK and then go to step E f you selected IFAX in step press A or Y to select Std Fine or Photo Press OK E Press OK if you don t want to change the default resolution QO Choose one of the options below If you selected Black amp White in step select the file format TIFF PDF or Secure PDF that will be used to send to your PC If you selected Gray or Color in step select the file format PDF Secure PDF JPEG or XPS that will be used to send to your PC Press OK 56 E Note e When you do a broadcast and you have saved a scan profile along with the number or E mail address the scan profile of the One Touch Speed Dial or Group number you chose first will be applied to the broadcast e You can also store the number by pressing Menu 2 3 1 Storing Speed Dial numbers You can store your frequently used numbers as Speed Dial numbers so that when you dial you will only have to press a few keys Search Speed Dial the t
8. QO Put the new toner cartridge firmly into the drum unit until you hear it lock into place If you put it in correctly the lock lever will lift automatically e Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit Clean the corona wire of the drum unit by gently sliding the blue tab from right to left and left to right several times E Note Be sure to return the blue tab to the home position A 1 If you do not printed pages may have a vertical stripe Troubleshooting and routine maintenance 8 Put the drum unit and toner cartridge assembly back in the machine Close the front cover E Note DO NOT turn off the machine or open the front cover until the LCD returns to the standby state Replacing the drum unit The machine uses a drum unit to create print images on paper If the LCD shows Replace Parts Drum the drum unit is near the end of its life and it is time to buy a new one Even if the LCD shows Replace Parts Drum you may be able to continue printing without having to replace the drum unit for a while However if there is a noticeable deterioration in the output print quality even before Replace Parts Drum appears then the drum unit should be replaced You should clean the machine when you replace the drum unit See Cleaning the laser scanner window on page 138 IMPORTANT While removing the drum unit hand
9. 84 With the Direct Print feature you do not need a computer to print data You can print by just plugging your USB Flash memory drive into the machine s USB direct interface You can also connect and print directly from a camera set to USB mass storage mode EA Note Some USB Flash memory drives may not work with the machine e If your camera is in PictBridge mode you cannot print data Please refer to the documentation supplied with your camera to switch from PictBridge mode to mass storage mode Supported file formats Direct Print supports the following file formats E PDF version 1 7 E JPEG E Exif JPEG E PRN created by bizhub 20 driver E TIFF scanned by bizhub 20 a PostScript 3 created by the BRScript3 printer driver E XPS version 1 0 1 PDF data including a JBIG2 image files a JPEG2000 image file or transparency files are not supported 84 Printing data from a USB Flash memory drive or a digital camera supporting mass storage Creating a PRN or PostScript 3 file for direct printing E Note The screens in this section may vary depending on your application and operating system From the menu bar of an application click File then Print Choose KONICA MINOLTA bizhub 20 1 and check the Print to file box 2 Click Print General 1 Select Printer B S gt Add Printer o PC FAX v 2 inter Status Ready Location Comment Find
10. Also see F T Ring Time Fax Tel mode only on page 43 and Ring Delay on page 43 Manual Manual mode turns off all automatic answering functions unless you are using the BT Call Sign 1 feature 1 BT Call Sign is for U K only To receive a fax in Manual mode lift the handset of the external telephone When you hear fax tones short repeating beeps press Start and then press 2 to receive a fax You can also use the Fax Detect feature to receive faxes by lifting a handset on the same line as the machine Also see Fax Detect on page 44 42 External TAD External TAD mode lets an external answering device manage your incoming calls Incoming calls will be dealt with in the following ways E Faxes will be automatically received E Voice callers can record a message on the external TAD For more information see Connecting an external TAD on page 48 Receive Mode settings Ring Delay The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only and Fax Tel modes If you have external or extension telephones on the same line as the machine choose the maximum number of rings See Operation from extension telephones on page 50 and Fax Detect on page 44 Make sure you are in Fax mode Press Menu 2 1 1 6 Press A or Y to choose how many times the line rings before the machine answers Press OK 4 Press Stop Exit Receiving a fax F T Rin
11. Pages refers to the ITU T Test Chart 1 a typical business letter Standard resolution JBIG code Specifications and printed materials are subject to change without prior notice 176 Copy Color Monochrome Single sided Document Size 2 Sided Duplex Document Size Copy Width Multiple Copies Reduce Enlarge Resolution First Copy Out Time 1 2 Specifications Monochrome ADF Width 148 to 215 9 mm ADF Length 148 to 355 6 mm Scanner Glass Width Max 215 9 mm Scanner Glass Length Max 355 6 mm ADF Width 148 to 215 9 mm ADF Length 148 to 297 0 mm Max 210 mm Stacks or Sorts up to 99 pages 25 to 400 in increments of 1 Max 1200 x 600 dpi print 1 Less than 10 5 seconds 2 from READY mode 1200 x 600 dpi when copying with Text quality 100 ratio and from scanner glass The first copy out time may vary depending on scanner lamp warm up time 177 Scan Color Monochrome Duplex Scanning TWAIN Compliant WIA Compliant Color Depth Resolution Single Sided Document Size 2 Sided Duplex Document Size Scanning Width Grayscale 1 Yes Yes Yes Yes Windows 2000 Professional XP XP Professional x64 Edition Windows Vista Windows 7 Mac OS X 10 3 9 or greater 1 Yes Windows XP Windows Vista Windows 7 24 bit color Up to 19200 x 19200 dpi interpolated 2 Up to 600 x 2400 dpi optical 7 From Scanner Glass Up to 600 x 1200 dpi optical From A
12. Redial Pause Redials the last number called It also inserts a pause when programming quick dial numbers or when dialling a number manually Print keys Secure Direct This key has two functions E Secure You can print data saved in the memory when you enter your four digit password For details about using the Secure key see the Software User s Guide on the CD DVD ROM When using Secure Function Lock you can switch restricted users by holding down Shift as you press Secure Direct See Secure Function Lock 2 0 on page 25 E Direct Lets you print data from a USB Flash memory drive that you can connect directly to the machine The Direct key will be active when a USB Flash memory drive is connected to the machine s USB direct interface See Printing data from a USB Flash memory drive or a digital camera supporting mass storage on page 84 Job Cancel Cancels a programmed print job and clears it from the machine s memory To cancel multiple print jobs hold down this key until the LCD shows Job Cancel All General information Chapter 1 Status LED indications The Status LED light emitting diode will flash and change color depending on the machine s status 7 Status OJ 14 LED Machine Status Description O Sleep Mode The power switch is off or the machine is in Sleep mode pe Warming Up The machine is warming up for printing Green blinking Ready The ma
13. ccseeeeseseseeeeeeeees 12 13 S Z Oro a teereeeeeieee rte ceade 12 20 size of document cccceeeeeees 177 178 tray capacity oesccccnreiiiarennnine 13 Ype m ee ee ee etme ie creer 12 19 Polling polled transmit cceeeceeeeeeeeeteees 68 polling receive eee eeeteeeeeeeetteeeeeeeaes 67 sequential polling ceeeeeeee 68 Power failure cccccecceeeeeeeeeeeeeeeeeeees 152 Print difficulties sssccsenrecesneniana 110 112 o AAV E 179 fax from MEMOSY sseessseeessseseeerreseeenuss 46 Job Cancel key eerie 5 KOYE ena E 5 paper jams snsssssssssssinsrinrrenssresrrrrr rene 131 QUAY arccsc 114 117 00 4 ener 71 FESOIULION sencas 179 Secure key oe eeeeceeeeeeeeetteeeeeeeneeeeeeeaes 5 Specifications c ceseceeeeeeeeeeees 179 Programming your machine 00 152 Q Quality COPYING cezdsesidcacecsxauntscusteatuaccasvaniezeceeens se 76 PINUNO soroen iiaia 114 117 QUICK dial norssi 55 broadcasting ccceeeeeeeeeeeeeessteeeeeenaes 34 USING QFOUDPS cceeeeeeteeeeeeentteeeeeeeaes 34 group dial CHANGING esiisa 57 setting up groups for broadcasting 58 one touch dial CHANGING shed ccevvegehecerch aaa 57 custom scan profile 2 0 0 55 SOUMING UP ossia E 55 USING aende aE 53 SCORCH aani aa aeii iiaa 54 speed dial CHANGING seesieesdiisnei nnan 57 custom scan profile sisses 56 seling UP vescaczcivesracdeaek pna 56 USIO nn A E 53
14. Setting up restricted USCIS 2 c2ccceeececenteeeeeceneteeeeecenseesedeccenteeeneccntenpeeeeeneers 27 Turning Secure Function Lock On Off cceceseeeeeeeeeeeeeeeeeeneeeeeeesnateeeeeeaaes 27 SWITCHING USCIS eea O repeated a 28 SOMING LOCK ve2cs vesdai ans sued cacasseedeceayy E acdauieleaea vue adeeehe 28 Setting Up the password 0 0 0 2 ccceeeeeeeeeeeeee cee eeeeeeeeeeeesecaaacaeceeeeeeeeeeeteetecnanaaees 28 Changing your Setting LOCK password eceeceeeeeeeeteeeeseeeeeeeeteeeaeeeeeeeenaees 29 Turning Setting LOCK ON OFF eececeeeeeeeeeeeeeeeaeeeeeeeaaeeeeeeeaeeeeeeeenaaeeeeeeeaas 29 ReStricting gialihgossisn aA aitidesnanit ec aie ale 29 Dial pad restriction 2 2 0 2 ccecceeecceccec cee aiai aiaa aed a aaa 29 One TOUCH FEStriCllON sosis a T 29 Speed Dial restriction ccccccccccceeeeceeeceeeceeeeeeeeeeeseececeaeeaeceeeeeeeeseeeeeeeenaees 30 LDAP server restiction sisic scuedJedeeeeidadceaveudsgeavnseedsdeatebbadachnyebladdeavpliad Ggeeeice 30 Section Il Fax 5 Sending a fax 32 How to a nTa EEEE NA EETA 32 Entering fax MOG isc iisicees i santeeiacieceess esiiceeebi E beeen stasdtesteviass 32 Sending a single sided fax from the ADF ccccccsseeeeseeeeeeeeeeeeneeeeeeenaees 32 Sending a 2 sided fax from the ADF 0 ceceeceeeeseteeeeeeeeteeeeeettteeeeeeeteeeeeee 32 Sending a fax from the scanner glass eeeeeeeeeeeeeeeeeeeeeeeeeeetieeeeeetteeeeene 33 Faxing Lette
15. abcd AE abc FGH jhijk de 34 Faint E Check the machine s environment Conditions such as humidity high temperatures and so on may cause this print fault See Choosing a location on page 92 E If the whole page is too light Toner Save mode may be on Turn off Toner Save mode in the machine menu settings or Toner Save mode in the printer Properties of the driver See Toner Save on page 24 or Advanced tab in the Software User s Guide on the CD DVD ROM E Clean the scanner window and the corona wire of the drum unit See Cleaning the laser scanner window on page 138 and Cleaning the corona wire on page 140 E The toner cartridge may be damaged Put in a new toner cartridge See Replacing a toner cartridge on page 143 E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 145 Toner specks m Make sure that you use paper that meets our specifications Rough surfaced paper may cause the problem See Acceptable paper and other print media on page 12 m Clean the corona wire and the drum unit See Cleaning the corona wire on page 140 E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 145 m The fuser unit may be contaminated Call your KONICA MINOLTA dealer for service Da All black m Clean the corona wire inside the drum unit by sliding the blue tab Be sure to return the blue tab
16. keep these bags away from babies and children 93 DO NOT use flammable substances any type of spray or any organic solvent liquids contains alcohol or ammonia to clean the inside or outside of the machine Doing this may cause a fire or electrical shock See Routine maintenance on page 137 for how to clean the machine DO NOT use a vacuum cleaner to clean up scattered toner Doing this might cause the toner dust to ignite inside the vacuum cleaner potentially starting a fire Please carefully clean the toner dust with a dry lint free soft cloth and dispose of it according to local regulations Use caution when installing or modifying telephone lines Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall socket Never install telephone wiring during a lightning storm Never install a telephone wall socket in a wet location When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electrical shock and injury to people including the following 1 DO NOT use this product near water for example near a bath tub wash bowl kitchen sink or washing machine in a wet basement or near a swimming pool 2 Avoid using this product during an electrical storm There may be a remote risk of electric shock from lightning DO NOT use this product to report a gas leak in the vicinity of the leak DO NOT dis
17. number 01 to 20 Press OK O Press A or to select Fax IFAX or E Mail Press OK O To add One Touch or Speed Dial numbers follow the instructions below E For One Touch numbers press the One Touch keys one after the other E For Speed Dial numbers hold down Shift as you press Search Speed Dial and then enter the three digit Speed Dial location The LCD will display your chosen One Touch numbers with a and Speed Dial numbers with a for example 006 009 QO Press OK when you have finished adding numbers Do one of the following E Enter the name using the dial pad up to 15 characters Use the chart on Entering text on page 170 to help you enter letters Press OK E Press OK to store the group without aname 8 You can save a fax scan resolution along with the number Do one of the following E f you selected Fax IFAX instep press A or Y to select Std Fine S Fine or Photo Press OK E f you selected E mail in step press A or Y to select Color100dpi Color200dpi Color300dpi Color600dpi Grayl00dpi Gray200dpi Gray300dpi B W200dpi or B W200x100 Press OK and then go to step E Press OK if you don t want to change the default resolution e Note If you have selected Fax IFAX in step and added One Touch or Speed Dial numbers that are stored as l Fax you cannot select S Fine If you selected Black amp White in step select the f
18. on the machine s control panel Any digits dialled after this will send tone signals When you hang up the machine will return to the Pulse dialling service 59 Remote Fax Options let you receive faxes while you are away from the machine You can use only one Remote Fax Option at a time Fax Forwarding The Fax Forwarding feature lets you automatically forward your received faxes to another machine If you choose Backup Print On the machine will also print the fax Press Menu 2 5 1 Press A or Y to choose Fax Forward Press OK The LCD will ask you to enter the fax number you want your faxes to be forwarded to Enter the forwarding number up to 20 digits Press OK Gf Note You can also enter an E mail address if your machine has been configured for the Internet Fax feature For details about Internet Fax see the Network User s Guide on the CD DVD ROM O Press A or to choose On or Off Press OK O Press Stop Exit 60 Remote Fax Options IMPORTANT If you choose Backup Print On the machine will also print the fax at your machine so you will have a copy This is a safety feature in case if there is a power failure before the fax is forwarded or a problem at the receiving machine The machine can store faxes for up to 60 hours if there is a power failure Fax Storage The Fax Storage feature lets you store your received faxes in the machine s memory You can retr
19. 5 UPPER D Take the two styrofoam pieces and match the front of the machine to the FRONT mark on one of the styrofoam pieces and the back of the machine to the REAR mark on the other styrofoam piece 6 Put the AC power cord and printed materials in the original carton as shown below 7 11 Close the carton and tape it shut Troubleshooting and routine maintenance 151 Menu and features On screen Menu keys programming Your machine has been designed to be easy to use The LCD provides on screen programming using the menu keys We have created step by step on screen lt instructions to help you program your Q machine Simply follow the steps as they guide you through the menu selections and Clear Back Menu programming options O Menu table Access the menu lt O You can program your machine by using the O Menu table on page 154 These pages list the menu selections and options Go to the next menu level Press Menu followed by the menu numbers Accept an option to program your machine Exit the menu by pressing repeatedly Press Menu 1 3 2 O Go back to the previous menu level For example to set Beeper volume to Low Clear Back 27 Press A or Y to choose Low Scroll through the current Press OK 4 menu level Memory storage Your menu settings are stored permanently Go back to the previous and i
20. 5 or greater Maximum 1200x1200 dpi scanning with the WIA driver in Windows XP Windows Vista Windows 7 resolutions up to 19200 x 19200 dpi can be chosen by using the KONICA MINOLTA scanner utility Third party USB Parallel ports are not supported 4 PC Fax supports black and white only 5 PaperPort 11SE supports Microsoft SP4 or higher for Windows 2000 and SP2 or higher for XP For the latest driver updates visit http konicaminolta com All trademarks brand and product names are property of their respective companies 182 Specifications Consumable items Toner Cartridge Life High Yield Toner Cartridge TNP24 Approx 8 000 pages A4 Drum Unit DR P01 Approx 25 000 pages A4 1 Approx cartridge yield is declared in accordance with ISO IEC 19752 2 Drum yield is approximate and may vary by type of use 1 183 Ethernet wired network Network board model name LAN Support for Protocols Network type Management utilities 184 PC Fax Send for Mac Print only via network NC 6800h type2 You can connect your machine to a network for Network Printing Network Scanning PC Fax and Remote Setup 12 Windows 2000 Professional Windows XP Windows 7 Windows XP Professional x64 Edition Windows Vista Windows Server 2003 Windows Server 2003 x64 Edition 2 Windows Server 2008 2 Mac OS X 10 3 9 or greater 34 IPv4 ARP RARP BOOTP DHCP APIPA Auto IP WIN
21. 770 810 nm Laser Class Class 3B Safety and legal IEC60825 1 2007 Specification This machine is a Class 1 laser product as defined in IEC60825 1 2007 specifications The label shown below is attached in countries where required This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit The Scanner Unit should not CLASS 1 LASER PRODUCT LASER KLASSE 1 PRODUKT be opened under any circumstances PRODUCTO LASER DE CLASE 1 Internal Laser radiation Wave length 770 810 nm Output 5 mW max Laser Class Class 3B Use of controls adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure Disconnect device This product must be installed near an electrical socket that is easily accessible In case of emergencies you must disconnect the power cord from the electrical socket to shut off power completely Wiring information U K only If you need to replace the plug fuse fit a fuse that is approved by ASTA to BS1362 with the same rating as the original fuse Always replace the fuse cover Never use a plug that does not have a cover If in any doubt call a qualified electrician Warning This printer must be earthed The wires in the mains lead are colored in line with the following code E Green and Yellow Earth E Blue Neutral E Brown Live 103 LAN connection A CAUTION DO NOT
22. APOP off 3 Setup 1 Auto On Automatically checks the Mail RX Polling off POP3 server for new messages 166 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page 7 Network 3 E mail 3 Setup 2 Poll 10Min Sets the interval for checking See IFAX Mail RX F for new messages on the Network continued an ac ee 01 60 rE ge si continued continued PoPa seNe Uers Guide on the CD DVD ROM 3 Header All Selects the contents of the i mail header to be printed Subject From To None 4 Del On Deletes error mails E Mail automatically rror Mai off u atically 5 Notification On Receives notification messages MDN off 4 Setup 1 Sender Displays the subject that is Mail TX Subject attached to the Internet Fax data 2 Size On Limits the size of E mail Limit off documents 3 Notification On Sends notification messages off 5 Setup 1 Rly On Relays a document to another Relay Broadcast off fax machine 2 Relay RelayXXx Registers the Domain name Domain 3 Relay On Prints the Relay Broadcast Report off Report 4 ScanTo E mail Color 100 dpi Color 200 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B amp W 200 dpi B amp W 200x100 dpi Chooses the file format to send the scanned data via e mail 167 Main Me
23. Add button To add port 54926 for network PC Fax enter the information below 1 In Description of service Enter any description for example PC Fax 2 In Name or IP address for example 192 168 0 12 of the computer hosting this service on your network Enter Localhost 3 In External Port number for this service Enter 54926 4 In Internal Port number for this service Enter 54926 5 Make sure UDP is chosen 6 Click OK If you still have trouble with your network connection click the Add button To add port 137 for network scanning network printing and network PC Fax receiving enter the information below 1 In Description of service Enter any description for example PC Fax receiving 2 In Name or IP address for example 192 168 0 12 of the computer hosting this service on your network Enter Localhost 3 In External Port number for this service Enter 137 4 In Internal Port number for this service Enter 137 5 Make sure UDP is chosen 6 Click OK Make sure if the new setting is added and is checked and then click OK 115 Network difficulties continued Difficulties Suggestions The network scanning feature does not work The network PC Fax Receive feature does not work The network printing feature does not work continued Windows Vista 00O 69 Click the Start button Con
24. Answer Code Make sure you are in Fax mode Press Menu 2 1 4 Press OK Press A or Y to choose On If you do not want to change the Fax Receive Code press OK If you do not want to change the Telephone Answer Code press OK 680 00 Press Stop Exit Changing the Remote Codes The preset Remote Activation Code is 51 The preset Remote Deactivation Code is 51 If you are always disconnected when accessing your External TAD try changing the three digit remote codes for example and 555 Make sure you are in Fax mode Press Menu 2 1 4 Press A or to choose On or Off Press OK If you chose On in step enter the new Remote Activation Code Press OK Enter the new Remote Deactivation Code Press OK O 8606 Press Stop Exit How to dial You can dial in any of the following ways Manual dialling Use the dial pad to enter all the digits of the telephone or fax number OOGO One touch Dialling Press the One Touch key that stores the number you want to call See Storing One Touch Dial numbers on page 55 2 3 4 Ow Ow pa Ne Nb To dial One Touch numbers 21 to 40 hold down Shift as you press the One Touch key Dialling and storing numbers Speed dialling Press Search Speed Dial and Shift simultaneously and then the three digit Speed Dial number See Storing Speed Dial numbers on page 56 6 7 O O OwO Search Redial Tel R Resolu
25. Copy mode Load your document Use the dial pad to enter the number of copies up to 99 Press Tray Select Press lt 4 or gt to choose the MP gt T1 1 T1 gt MP 1 XXX 1 or MP XXX 1 Press OK Press Start Press MP gt T1 or M gt T1 gt T2 T1 gt MP or T1 gt T2 gt M Tray 1 Select 1 XXX 2 XXX 1 MP Xxx 1 XXX is the paper size you set in Menu 1 2 2 E Note T2 or 2 appears only if the optional paper tray is installed To change the default setting for Tray Select see Tray Use in copy mode on page 21 81 Chapter 12 Out of memory message If the memory becomes full while you are making copies the LCD message will guide you through the next step If you getan Out of Memory message while scanning a subsequent page you will have the option to press Start to copy the pages scanned so far or to press Stop Exit to cancel the operation To gain extra memory you can do the following E Print the faxes that are in the memory See Printing a fax from the memory on page 46 E You can turn off Fax Storage See Turning off Remote Fax Options on page 63 K Note When you get an Out of Memory message you may be able to make copies if you first print incoming faxes in the memory to restore the memory to 100 82 Direct printing Printing data from a USB Flash memory drive or a digital camera supporting mass storage
26. If you are having difficulty sending a fax overseas due to a bad connection then turning on Overseas Mode may help This is a temporary setting and will only be active for your next fax Make sure you are in Fax mode Load your document Press Menu 2 2 9 Press A or Y to choose On or Off Press OK Delayed Fax You can store up to 50 faxes in the memory to be sent within a twenty four hour period Make sure you are in Fax mode Load your document Press Menu 2 2 3 Enter the time you want the fax to be sent in 24 hour format For example enter 19 45 for 7 45 PM Press OK E4 Note The number of pages you can scan into the memory depends on the amount of data printed on each page Delayed batch transmission Before sending the delayed faxes your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time Make sure you are in Fax mode Press Menu 2 2 4 Press A or Y to choose On or Off Press OK Press Stop Exit Sending a fax Checking and cancelling waiting jobs Check which jobs are still waiting in the memory to be sent If there are no jobs the LCD will show No Jobs Waiting You can cancel a fax job that is stored and waiting in the memory Press Menu 2 7 The number of jobs
27. Listino aa 71 M Machine information checking remaining life of drum unit and periodic maintenance parts 148 PAGE COUNLS ooo eee eeeeeereeeeeeeeees 148 Status LED seine rp 6 Maintenance routine ccceeeeeeeeees 137 checking the remaining life of drum unit and periodic maintenance parts 148 replacing drum unit 2 e cece eeeeeeeeeeeeeeeeeeeeeeeees 145 toner Cartridge aaeeei 143 Manual dialling stccedcecsdetivees acetreeedensneeate elie 53 TOCCIVE oo eeeeecceececceceeeeeeeeeeeeeeneneaeeeeeeeees 42 trANSMISSION araia 39 Memory adding DIMM option aeee 108 adding SO DIMM option NSAN cccccessseceeces teen cectesaccceeteteasees 109 StOra gE inariana aan aiia 152 Menu Table ccccccccceceeeeeeeees 152 154 USING MENU keys aseeseen 152 Mode entering COPY cetera eet cece eden ue dena teeta 74 TAX iiaeaa a eae 32 SCAM ESAE ES EE ET 4 Multi line connections PBX ee 49 N N in 1 page layout ceeeseeeeeeeeeees 78 O One touch CHANGING svvcteseisestiea tite tecedliniiagialehee 57 setting UP eeeeeeeeeeeeeeeeeenteeeeeeenteeeeeeenaas 55 USING seccvisde fecsvside daa vesducanetevtaeangeebaaddivetes 53 Out of Memory message 40 82 87 127 P Packing and shipping the machine 150 Page layout N in 1 ossscsscsseceen 78 Paging programming your pager number 60 Papen atai aaa 12 174 how to load re 8 JAM ai R 131 recommended
28. OK Long edge Portrait Landscape T E f your document is flipped on the Short edge press A or to choose Short edge Press OK CEMA Short edge Portrait Landscape 6 Press Stop Exit Sending a fax Sending a fax from the scanner glass You can use the scanner glass to fax the pages of a book or a single page at a time The documents can be up to Letter A4 Legal or Folio size Press Stop Exit to cancel a fax in progress Make sure you are in Fax mode Place your document face down on the scanner glass Dial the fax number See How to dial on page 53 Press Start The machine starts scanning the first 4 page After the machine scans the page the LCD will prompt you to choose one of the options below E Press 1 to send another page Go to step E Press 2 or Start to send the document Go to step QO Place the next page on the scanner glass press OK Repeat steps and for each additional page Your machine will automatically send the fax 33 Chapter 5 E Note When faxing multiple pages from the scanner glass real time transmission should be set to off See Real Time Transmission on page 38 Faxing Letter Legal Folio size documents from the scanner glass When faxing Letter Legal Folio size documents you need to set the scan glass size to Letter or Legal Folio otherwise a portion of your f
29. Options Descriptions Page 1 General 1 Mode 0 Sec Sets the time to return to Fax 19 Setup Timer mode and the time the 30 Secs 28 machine will change from 1 Min individual user to Public mode ee when using Secure Function 2 Mins Lock 5 Mins Off 2 Paper 1 Paper 1 MP Tray Thin Sets the type of paper in the 19 Type Plain MP tray Thick Thicker Transparency Recycled Paper 2 Tray 1 Thin Sets the type of paper in the 19 Plain paper tray Thick Thicker Transparency Recycled Paper 3 Tray 2 Thin Sets the type of paper in the 19 This menu Plain optional paper tray 2 only appears iick if you have the optional Thicker tray 2 Recycled Paper 154 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page 1 General Setup Continued 2 Paper Continued 2 Paper 1 MP Tray Size A4 Letter Legal Executive A5 A5 L A6 BS B6 Folio Any Sets the size of the paper in the MP tray 20 2 Tray 1 A4 Letter Executive A5 A5 L A6 B5 B6 Sets the size of the paper in the paper tray 20 3 Tray 2 This menu only appears if you have the optional tray 2 A4 Letter Legal Executive A5 B5 B6 Folio Sets the size of the paper in the optional paper tray 2 20 3 Volume 1 Ring off Med High Adjusts the ring volume 22 2 Beeper OFE Med
30. Printer Page Range all Number of copies 1 Weel Choose the folder you want to save the file to and enter the file name if you are prompted to If you are prompted for a file name only you can also specify the folder you want to save the file in by entering the directory name For example C Temp FileName prn If you have a USB Flash memory drive or digital camera connected to your computer you can save the file directly to the USB Flash memory drive Printing data from a USB Flash memory drive or a digital camera supporting mass storage Printing data directly from the USB Flash memory drive or a digital camera supporting mass storage Connect your USB Flash memory drive or digital camera to the USB direct interface 1 on the front of the machine Your machine will enter Direct Print mode automatically E Note If the Direct Print setting of Secure Function Lock 2 0 is set to Di sable for all users including Public mode settings Not Available will appear on the LCD and then the machine will go back to the Ready mode You cannot access the Direct Print function If the current restricted user ID you are using is restricted for the Direct Print function from Secure Function Lock 2 0 but other restricted users including Public mode settings are allowed access Access Denied will appear on the LCD and then the machine
31. Selections Options Descriptions Page 1 General 8 Security 1 Function Lock Can restrict selected machine 25 Setup operation for up to 25 Continued individual users and all other non authorized Public users 2 Setting Lock Stops unauthorized users 28 from changing the machine s current settings 9 Document 1 Glass ScanSize A4 Adjusts the scan area of the 34 Scan scanner glass to the size of Letter the document Legal Folio 2 File 1 Color Small You can set your own default See Size Middle settings of the data Software compression rate User s Large Guide on the 2 Gra Small Y CD DVD Middle ROM Large 3 Duplex Scan Long edge Chooses the duplex scanning 32 format Short edge 157 Main Menu Submenu Menu Selections Options Descriptions Page 2 Fax 1 Setup 1 Ring Delay 00 08 Sets the number of rings 43 Receive 02 before the machine answers In Fax in Fax Only or Fax Tel mode Example for the p mode only UK 2 F T Ring Time 20 Secs Sets the pseudo double ring 43 x time in Fax Tel mode 30 Secs 40 Secs 70 Secs 3 Fax Detect On Receives fax messages 44 without pressing Start Off 4 Remote Codes On 51 51 Allows you to answer all calls 52 x at an extension or external Off phone and use codes to turn the machine on or off You can personalize these codes 5 Auto Reduction On Reduces the size of incoming 45 faxes Off 6 Memory Rec
32. a lower paper tray as this will cause a paper jam Paper is jammed inside the machine Pull the paper tray completely out of the machine Use both hands to slowly pull out the jammed paper Press the front cover release button and open the front cover Troubleshooting and routine maintenance Slowly take out the drum unit and toner cartridge assembly The jammed paper may be pulled out with the toner cartridge and drum unit assembly or this may release the paper so you can pull it out of the paper tray opening IMPORTANT We recommend that you place the drum unit and toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration 133 Put the drum unit and toner cartridge assembly back in the machine 6 Close the front cover Put the paper tray firmly back in the machine Paper is jammed inside the drum unit and toner cartridge assembly Press the front cover release button and open the front cover Slowly take out the drum unit and toner cartridge assembly 134 IMPORTANT We recommend that you place the drum unit and toner cartridge assembly on a clean flat surfa
33. about how to set up LDAP see the Network User s Guide on the CD DVD ROM Fax redial If you are sending a fax automatically and the line is busy the machine will automatically redial up to three times at five minute intervals If you are sending a fax manually and the line is busy press Redial Pause wait for the other fax machine to answer and then press Start to try again If you want to make a second call to the last number dialled you can save time by pressing Redial Pause and Start Redial Pause only works if you dialled from the control panel Storing numbers You can set up your machine to do the following types of easy dialling One Touch Speed Dial and Groups for Broadcasting faxes You can also specify the default resolution for each One Touch and Speed Dial number When you dial a quick dial number the LCD shows the name if you stored it or the number A scan profile can also be stored along with the fax number If you lose electrical power the quick dial numbers stored in the memory will not be lost A scan profile is the resolution and other scan settings that you choose when you store a number For example you will be asked to select Standard Fine S Fine or Photo if you have selected the Fax Tel option Or you will be asked to select B W 200 dpi B W 200x100 dpi Gray 100dpi Gray 200dpi Gray 300dpi Color 100 dpi Color 200 dpi Color 300dpi or Color 600 dpi if you selected the E
34. and reconnect all cables and telephone line cord Turn on the machine 137 Cleaning the scanner 138 Turn off the machine Unplug the telephone line cord first disconnect all cables and then unplug the power cord from the electrical socket Lift the document cover 1 Clean the white plastic surface 2 and scanner glass 3 underneath it with a soft lint free cloth moistened with water In the ADF unit clean the white bar 1 and the scanner glass strip 2 underneath it with a soft lint free cloth moistened with water Plug the machine s power cord back into the electrical socket first and reconnect all cables and telephone line cord Turn on the machine EA Note In addition to cleaning the scanner glass and glass strip with a soft lint free cloth moistened with water run your finger tip over the glass to see if you can feel anything on it If you feel dirt or debris clean the glass again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning Cleaning the laser scanner window Use neutral detergents DO NOT use any flammable substances spray or organic solvent liquids containing alcohol ammonia to clean the inside or outside of the machine Doing this may cause a fire or electrical shock For more information see Important safety instructions on page 97 IMPORTANT DO NOT touch the laser scanner
35. any paper from the ADF that is not jammed Lift the document cover Pull the jammed document out to the right O Close the document cover O Press Stop Exit Document is jammed at the output tray Take out any paper from the ADF that is not jammed Pull the jammed document out to the right Press Stop Exit Document is jammed in the duplex slot Take out any paper from the ADF that is not jammed Pull the jammed document out to the right Press Stop Exit Paper jams To clear paper jams please follow the steps in this section IMPORTANT Please confirm that you have installed both a toner cartridge and a drum unit in the machine If you have not installed a drum unit or have installed the drum unit incorrectly then this may cause a paper jam in your KONICA MINOLTA machine E Note If the error message remains open and close the front cover and fuser cover firmly to reset the machine Troubleshooting and routine maintenance A CAUTION A noT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot To prevent injury when you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you do this you may get burned IMPORTANT To prevent damag
36. centtceeressedadeesavalicteesrbiceaedst stale 37 delayed batch oo eeeeeeeeeeeeenes 39 delayed fax 2 2 eeeeeteeeeeetieee 39 from ADP iieri coca tecviaaenaucttaecs 32 from memory dual access 38 190 from scanner glass 33 manual eee eeeceecceeeeeeeeeeeeeeeetneeeeeees 39 OVEISCAS nanganana a 38 polled transmit eeeeeeereeees 68 real time transmission 2005 38 resolution ee 37 telephone line interference 124 Fax Tel mode answering at extension telephones 52 CASY receive 20 eeceeeceeeeeeeeeeetetteeeeeeteees 44 F T ring time double ring e 43 fax receive code oo ec ceeeeeeeeeeeeeteteeeeees 52 receiving FAXES eeeceeceeeeeeeeeeeeeeeeeees 50 ring delay aes 43 telephone answer Code 000008 52 0 oe ee 13 20 G Grayscale ceceeeeeeeeeeeeeeeeeeeeeeeees 176 178 Groups for broadcasting eeeeeeee 58 H HELP ssdezenieitnees dtvaces etieeenetedade chines 71 Help List iaoa ia 71 LCD messages oscesionsiiierias 152 Menu Table ccccccceceeeeeeeees 152 154 using MENU keys seeen 152 J Jams GOCUMENE iissa aiiidiuannes idoneu aiei 130 paper sosssssisissssiriicsnssrnrdisnuuununinsuunsanisas 131 Job Cancel key serccnicnireinsrene 5 L Labels ssiscnsscccccessaruaceessscacetceass 9 12 13 16 LCD liquid crystal display 152 CONUAS se uiia i eviieeteetesett aaea 24 Help
37. copies are typically caused by dirt or correction fluid on the glass strip or the corona wire for printing is dirty See Cleaning the scanner on page 138 and Cleaning the corona wire on page 140 Printing difficulties Difficulties Suggestions No printout Check that the machine is plugged in and the power switch is turned on Check that the toner cartridge and drum unit are installed correctly See Replacing the drum unit on page 145 m Check the interface cable connection on both the machine and your computer See the Quick Guide m Check that the correct printer driver has been installed and chosen m Check to see if the LCD is showing an error message See Error and maintenance messages on page 125 Check the machine is online Windows 7 Click the Start button Devices and Printers Double click KONICA MINOLTA bizhub 20 Click the Printer menu and then make sure that Use Printer Offline is unchecked Windows Vista Click the Start button Control Panel Hardware and Sound and then Printers Right click KONICA MINOLTA bizhub 20 Make sure that Use Printer Offline is unchecked Windows XP and Windows Server 2003 Click the Start button and choose Printers and Faxes Right click KONICA MINOLTA bizhub 20 Make sure that Use Printer Offline is unchecked Windows 2000 Click the Start button and choose Settings and then Printers Right click KONICA MINOLTA bizhub 20 Make sure t
38. cover page Make sure you are in Fax mode Load your document 6 Press Menu 2 2 7 Press A or Y to choose Next Fax On or Next Fax Off Press OK 6 Press A or Y to choose a comment Press OK Enter two digits to show the number of pages you are sending Press OK For example enter 0 2 for 2 pages or 0 0 to leave the number of pages blank If you make a mistake press 4 or Clear Back to back up and re enter the number of pages Send a cover page for all faxes You can set the machine to send a cover page whenever you send a fax Make sure you are in Fax mode Press Menu 2 2 7 Press A or to choose On or Off Press OK Press A or Y to choose a comment Press OK Using a printed cover page If you want to use a printed cover page that you can write on you can print the sample page and attach it to your fax Make sure you are in Fax mode Press Menu 2 2 7 Press Aor Y to choose Print Sample Press OK Press Start After the machine prints a copy of your cover page press Stop Exit Contrast For most documents the default setting of Auto will give the best results It automatically chooses the suitable contrast for your document If your document is very light or dark changing the contrast may improve the quality of the fax Use Dark to make the faxed document lighter Use Light to make the faxed document darker Make sure you are in Fax mode Load
39. face down print delivery to the output paper tray One sheet face up print delivery to the back output tray A4 60 to 105 g m Yes Yes 175 Fax Compatibility Duplex Fax Receive Coding System Modem Speed Single Sided Document Size 2 Sided Duplex Document Size Scanning Width Printing Width Grayscale Polling Types Contrast Control Resolution One Touch Dial Speed Dial Groups Broadcasting Automatic Redial Ring Delay Communication Source Memory Transmission Out of Paper Reception ITU T Super Group 3 Yes MH MR MMR JBIG Automatic Fallback 33 600 bps ADF Width 148 to 215 9 mm ADF Length 148 to 355 6 mm Scanner Glass Width Max 215 9 mm Scanner Glass Length Max 355 6 mm ADF Width 148 to 215 9 mm ADF Length 148 to 297 0 mm Max 208 mm Max 208 mm 8 bit levels Standard Secure Timer Sequential Automatic Light Dark manual setting Horizontal 8 dot mm Vertical E Standard 3 85 line mm E Fine 7 7 line mm E Photo 7 7 line mm E Superfine 15 4 line mm 40 20 x 2 300 stations Up to 20 390 stations 3 times at 5 minute intervals 0 1 2 3 4 5 6 7 or 8 rings Public switched telephone network Up to 600 1 500 2 pages Up to 600 1 500 2 pages Pages refers to the KONICA MINOLTA Standard Chart No 1 a typical business letter Standard resolution JBIG code Specifications and printed materials are subject to change without prior notice 2
40. g m 250 Sheets 80 g m 250 Sheets 80 g m 173 Print media Paper Input Paper Tray E Paper Type E Paper Size E Paper Weight E Maximum Paper Tray Capacity Multi purpose tray MP tray E Paper Type Paper Size E Paper Weight E Maximum Multi purpose tray Capacity 1 Paper Tray 2 option E Paper Type E Paper Size E Paper Weight E Maximum paper tray capacity 2 Folio size is 8 5 in x 13 in 215 9 mm x 330 2 mm 174 Thin paper Plain paper Bond paper Transparencies 1 GF Recycled paper Letter A4 B5 ISO A5 A5 Long Edge B6 ISO A6 and Executive 60 to 105 g m Up to 250 sheets of 80 g m Plain paper Thin paper Plain paper Thick paper Bond paper Transparencies Recycled paper Envelopes or Labels 1 Width 69 8 to 216 mm Length 116 to 406 4 mm 60 to 163 g m Up to 50 sheets of 80 g m Plain paper Up to 3 envelopes For transparencies or labels we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smudging Thin paper Plain paper Bond paper or Recycled paper Letter Legal A4 B5 ISO A5 B6 ISO Folio 2 and Executive 60 to 105 g m Up to 250 sheets of 80 g m Plain paper Paper Output Duplex Printing E Output Tray E Back Output Tray E Paper Size E Paper Weight E Manual Duplex E Automatic Duplex Specifications Up to 150 sheets
41. has the same capability Communication error or Comm Error An error during fax sending or receiving usually caused by line noise or static Compatibility group The ability of one fax unit to communicate with another Compatibility is assured between ITU T Groups Contrast Setting to compensate for dark or light documents by making faxes or copies of dark documents lighter and light documents darker Delayed Fax Sends your fax at a specified later time that day Dual Access Your machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax or receiving or printing an incoming fax 185 ECM Error Correction Mode Detects errors during fax transmission and resends the pages of the fax that had an error Extension telephone A telephone on the fax number that is plugged into a separate wall socket External phone A TAD telephone answering device or telephone that is connected to your machine F T Ring Time The length of time that the KONICA MINOLTA machine pseudo double rings when the Receive Mode setting is Fax Tel to notify you to pick up a voice call that it answered Fax Detect Enables your machine to respond to CNG tones if you interrupt a fax call by answering it Fax Forwarding Sends a fax received into the memory to another pre programmed fax number Fax Journal Lists information about the last 200 incoming and outgoing faxes TX means Transmit RX mea
42. many different numbers If you change the setting and start having problems with dialling you should change back to the default No Detection setting Press Menu 0 5 Press A or to choose Detection or No Detection Press OK 6 Press Stop Exit 124 Telephone line interference If you are having difficulty sending or receiving a fax due to possible interference on the telephone line we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations Press Menu 2 0 1 B Press A or to choose Basic for VoIP Normal or High E Basic for VoIP cuts the modem speed to 9600 bps and turns the error correction mode ECM off For a standard telephone line If you regularly experience interference on your standard telephone line try this setting If you are using VoIP VoIP service providers offer fax support using various standards If you regularly experience fax transmission errors try this setting E Normal sets the modem speed at 14400 bps E High sets the modem speed at 33600 bps Press OK Press Stop Exit E Note When you change the Compatibility to Basic for VoIP the ECM feature is not available Troubleshooting and routine maintenance Error and maintenance messages As with any sophisticated office product errors may occur and consumable items may need to be replaced If this happens your machine identifies the error or requ
43. no warranties extended or granted by this document This machine has been certified to comply with FCC standards which are applied to the USA only A grounded plug should be plugged into a grounded AC power outlet after checking the rating of the local power supply for the machine to operate properly and safely eoe Industry Canada Compliance Statement Canada only This Class B digital apparatus complies with Canadian ICES O003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of this device Special Notice to User For Canada NOTICE This product meets the applicable Industry Canada technical specifications The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five AVIS Le present materiel est conforme aux specifications techniques applicables d Industrie Canada L indice d equivalence de la sonnerie IES sert a indiquer le nombre maximal de terminaux qui peuvent etre raccordes a une interface telephonique La terminaison d une interface peut consi
44. own comments 36 for the fax cover page 9 Overseas Mode On If you are having difficulty 38 a sending faxes overseas set OFF this to On 3 Address 1 0ne Touch Dial Stores up to 40 One Touch 55 Book Dial numbers so you can dial by pressing one key and Start 2 Speed Dial Stores up to 300 Speed Dial 56 numbers so you can dial by pressing only a few keys and Start 3 Setup Groups Sets up to 20 Group numbers 58 for Broadcasting 4 Report 1 XMIT Report On Sets initial setup for 70 Setting Transmission Verification On Image Report off Off Image 159 Main Menu Submenu Menu Selections Options Descriptions Page 2 Fax 4 Report 2 Journal Period Off Sets the interval for automatic 71 F i inting of the Fax Journal continued ne Every 50 Faxes penis se continued Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days 5 Remote 1 Forward Store off Sets the machine to forward 60 Fax Opt Fae Saeed fax messages to store incoming faxes in the memory Fax Storage so you can retrieve them while you are away from your PC Fax Receive h machine or to send faxes to your PC Backup Print If you chose Fax Forward or PC Fax Receive you can turn on the safety feature Backup Print 2 Remote Access Sets your own code for 63 Remote Retrieval 3 Print Document Prints incoming faxes stored 46 in the memory 6 Dial 1 Dial Pad Off You c
45. paper before purchasing to ensure desirable performance Store paper in its original packaging and keep it sealed Keep the paper flat and away from moisture direct sunlight and heat Some important guidelines when selecting paper are E Do not use inkjet paper because it may cause a paper jam or damage your machine E Preprinted paper must use ink that can withstand the temperature of the machine s fusing process 200 degrees centigrade E f you use bond paper paper having a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance 14 Types of paper to avoid IMPORTANT Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is extremely smooth or shiny that is curled or warped 1 2mm that is coated or has a chemical finish that is damaged creased or folded that exceeds the recommended weight specification in this guide with tabs and staples with letterheads using low temperature dyes or thermography that is multipart or carbonless that is designed for inkjet printing If you use any of the types of paper listed above they may damage your machine This damage is not covered under any KONICA MINOLTA warranty or service agreement Envelopes Most envelopes will be suitable for your machine However some envelopes may have feed and print quality problems because of the w
46. printer driver or by using the control panel buttons Loading paper in the standard paper tray Printing on plain paper thin paper recycled paper or transparencies from the paper tray Pull the paper tray completely out of the machine Loading paper and documents 2 While pressing the blue paper guide release lever 1 slide the paper guides to fit the paper size you are loading in the tray Make sure that the guides are firmly in the slots Fan the stack of paper well to avoid paper jams and misfeeds 4 Put paper in the tray and make sure that the paper is below the maximum paper mark 1 The side to be printed on must be face down IMPORTANT Loading paper and documents IMPORTANT Make sure the paper guides touch the sides of the paper Put the paper tray firmly back in the machine Make sure that it is completely inserted into the machine Fold out the support flap 1 to prevent paper from sliding off the face down output tray Loading paper in the multi purpose tray MP tray You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper Use this tray to print or copy on thick paper bond paper envelopes labels or transparencies Printing on thick paper bond paper envelopes labels and transparencies Before loading press the corners and sides of the envelopes to make them as flat as possible When the ba
47. still to be sent will be displayed Do one of the following E Press A or Y to scroll though the waiting jobs press OK to choose a job and then press 1 to cancel it E Press 2 to exit without cancelling When you have finished press Stop Exit Sending a fax manually Manual transmission Manual transmission lets you hear the dialling ringing and fax receiving tones while sending a fax Make sure you are in Fax mode Load your document Pick up the handset of an external telephone and listen for a dial tone 4 Dial the fax number you want to call When you hear the fax tone press Start E f you are using the scanner glass press 1 to send a fax QO If you picked up the handset of an external telephone replace it 39 Chapter 5 Out of memory message If you getan Out of Memory message while scanning the first page of a fax press Stop Exit to cancel the fax If you get an Out of Memory message while scanning a subsequent page you will have the option to press Start to send the pages scanned so far or to press Stop Exit to cancel the operation E Note If you get an Out of Memory message while faxing and you do not want to delete your stored faxes to clear the memory you can send the fax in real time See Real Time Transmission on page 38 40 Receiving a fax Receive modes You must choose a receive mode depending on the external devices and telephone services y
48. such that extension devices are connected downstream of your machine in a master slave configuration see figure 2 In such a configuration this machine can always detect whether a telephone is in use so it will not attempt to seize the line during that time This is known as telephone off hook detection The inadvisable configuration is shown in figure 1 and the recommended master slave configuration is shown in figure 2 Telephone and external devices This new connection configuration can be arranged by contacting BT Kingston upon Hull Telecommunications your PBX maintainer or a qualified telephone installation company as appropriate Simply explained the extension telephone circuit should be terminated on a normal modular plug BT 431A style which in turn should be inserted into the modular socket of the white T shaped connector provided as part of the line cord assembly Figure 1 1 1 2 LL wal Gi FA B B B 1 Extension socket 2 Master socket 3 Incoming line Figure 2 Recommended connection of extension sockets X 3 E BE B b 1 Extension socket 2 Master socket 3 Incoming line These phones are now connected as external devices as shown on page 51 because they are connected to the fax machine via the T connector 5
49. then replace the handset 66 Polling Polling lets you set up your machine so other people can receive faxes from you but they pay for the call It also lets you call somebody else s fax machine and receive a fax from it so you pay for the call The polling feature needs to be set up on both machines for this to work Not all fax machines support polling Polling receive Polling receive lets you call another fax machine to receive a fax Make sure you are in Fax mode Press Menu 2 1 8 Press A or Y to choose Standard Press OK Enter the fax number you are polling Press Start Secure polling Secure polling lets you restrict who can get the documents you set up to be polled Secure polling only works with KONICA MINOLTA fax machines If you want to get a fax from a secured KONICA MINOLTA machine you have to enter the secure code Make sure you are in Fax mode Press Menu 2 1 8 Press A or Y to choose Secure Press OK Enter a four digit secure code Press OK This is the security code of the fax machine you are polling Enter the fax number you are polling Press Start Delayed polling Delayed polling lets you set the machine to begin polling receive at a later time You can only set up one delayed polling operation D Make sure you are in Fax mode Press Menu 2 1 8 Press A or to choose Timer Press OK 4 Enter the time in 24 hour for
50. then stop automatically answering calls until fresh paper is put in the paper tray To print the last fax you received put fresh paper in the tray 0 Make sure you are in Fax mode Press Menu 2 1 6 Use A or Y to choose On or Off Press OK 4 Press Stop Exit Printing a fax from the memory If you are using the Fax Storage feature Menu 2 5 1 you can still print a fax from the memory when you are at your machine See Fax Storage on page 61 0 Press Menu 2 5 3 2 Press Start Press Stop Exit Out of Paper Reception As soon as the paper tray becomes empty during fax reception the LCD shows No Paper Putsome paper in the paper tray See Loading paper and print media on page 8 The machine will carry on receiving the fax with the remaining pages being stored in memory if enough memory is available Further incoming faxes will also be stored into memory until the memory is full When the memory is full the machine will stop automatically answering calls To print the faxes put fresh paper in the tray 46 Telephone line services Setting the telephone line type If you are connecting the machine to a line that features a PBX or ISDN to send and receive faxes it is necessary to change the Telephone Line Type accordingly by completing the following steps If you are using a line that features a PBX you can also set your machine to gain access to an outside line always o
51. this product yourself because opening or removing covers may expose you to dangerous voltage points and other risks and may void your warranty Refer all servicing to a KONICA MINOLTA Authorized Service Center 17 Unplug this product from the power socket and refer all servicing to our Authorized Service Personnel under the following conditions E When the power cord is damaged or frayed E If liquid has been spilled into the product E f the product has been exposed to rain or water E f the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation E f the product has been dropped or the casing has been damaged E f the product exhibits a distinct change in performance indicating a need for service 18 To protect your product against power surges we recommend the use of a power protection device Surge Protector 19 To reduce the risk of fire electric shock and injury to people note the following E DO NOT use this product near appliances that use water a swimming pool or in a wet basement E DO NOT use the machine during an electrical storm there is the remote possibility of an electrical shock or to report a gas leak in the vicinity of the leak E DO NOT use thi
52. to make copies darker or lighter To temporarily change the copy brightness setting follow the steps below Make sure you are in Copy mode Load your document Use the dial pad to enter the number of copies up to 99 Press A or to choose Bright O Press gt to make a lighter copy or press lt 4 to make a darker copy Press OK QO Press Start To change the default setting follow the steps below Press Menu 3 3 Press gt to make a lighter copy or press lt 4 to make a darker copy Press OK 6 Press Stop Exit 77 Chapter 12 Making N in 1 copies page layout You can reduce the amount of paper used when copying by using the N in 1 copy feature This allows you to copy two or four pages onto one page which lets you save paper IMPORTANT Please make sure the paper size is set to Letter A4 Legal 1 or Folio 1 e P means Portrait and L means Landscape e You cannot use the Enlarge Reduce setting with the N in 1 feature 1 You can choose Legal and Folio for MP Tray only TC 1 Make sure you are in Copy mode Load your document Use the dial pad to enter the number of copies up to 99 Press N in 1 6 Press Aor to choose 2 in 1 P 2in L L 4 in 1 P 4 in 1 L oroff 1 in 1 Press OK o Press Start to scan the page If you placed the document in the ADF the machine scans the pages and star
53. to the home position A See Cleaning the corona wire on page 140 E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 145 E The fuser unit may be contaminated Call your KONICA MINOLTA dealer for service 121 Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the E Make sure that you use paper that meets our specifications See Acceptable paper and other print media on page 12 E f you use label sheets for laser machines the glue from the sheets may sometimes stick to the OPC drum surface Clean the drum unit Do not use paper that has clips or staples because they will scratch the surface of the drum E If the unpacked drum unit is in direct sunlight or room light the unit may be damaged Em The toner cartridge may be damaged Put in a new toner cartridge page See Replacing a toner cartridge on page 143 E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 145 E Clean the laser scanner window and the corona wire inside the drum m unit See Cleaning the laser scanner window on page 138 and ABCDEFGH Cleaning the corona wire on page 140 Line across the page E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 145 Black lines down the page Printed pages hav
54. vary depending on the data that is printed on them KA Note If you get an Out of Memory message while scanning the first page of a fax press Stop Exit to cancel scanning If you getan Out of Memory message while scanning a subsequent page you can press Start to send the pages scanned so far or press Stop Exit to cancel the operation Real Time Transmission When you are sending a fax the machine will scan the documents into the memory before sending Then as soon as the telephone line is free the machine will start dialling and sending If the memory is full the machine will send the document in real time even if Real Time TX is setto Off Sometimes you may want to send an important document immediately without waiting for memory transmission You can set Real Time TX to On for all documents or Next Fax On for the next fax only KA Note In Real Time Transmission the automatic redial feature does not work when using the scanner glass 38 Sending in real time for all faxes 1 Make sure you are in Fax mode Press Menu 2 2 5 Press A or to choose On Press OK Sending in real time for the next fax only Make sure you are in Fax mode Press Menu 2 2 5 Press A or Y to choose Next Fax On Press OK Not sending in real time for the next fax only 1 Make sure you are in Fax mode Q Press Menu 2 2 5 Press A or to choose Next Fax Off Press OK Overseas Mode
55. while the machine is idle You can choose how long the machine must be idle before it goes into sleep mode When the machine receives a fax computer data or makes a copy the timer will be reset The default setting is 05 minutes While the machine is in sleep mode the LCD will display Sleep When printing or copying in sleep mode there will be a short delay while the fuser warms up Press Menu 1 5 2 Enter the length of time the machine is idle before entering sleep mode Press OK Press Stop Exit Note To turn off sleep mode press Secure Direct and Job Cancel at the same time in step Press A or to choose Off Press OK 24 Turning off the scanner lamp The scanner lamp stays on for 16 hours before automatically switching off to preserve the life of the lamp and reduce power consumption To turn the scanner lamp off manually press the 4 and gt keys simultaneously The scanner lamp will remain turned off until the next time you use the scanning feature KA Note Turning the lamp off regularly will reduce the lamp s life LCD Contrast You can change the contrast to make the LCD look lighter or darker Press Menu 1 7 Press 4 to make the LCD lighter Or press gt to make the LCD darker Press OK 6 Press Stop Exit Secure Function Lock 2 0 Secure Function Lock lets you restrict Public access to the following machine functions E PC Print E USB Direct Print
56. will send CNG tones for only eight to ten seconds longer We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it KA Note If you have problems receiving faxes reduce the ring delay setting on your external TAD Connections The external TAD must be connected as shown in the illustration below 1 TAD a Set your external TAD to one or two rings The machine s Ring Delay setting does not apply Record the outgoing message on your external TAD 6 Set the TAD to answer calls 4 Set the Receive Mode to External TAD See Receive modes on page 41 Telephone and external devices Recording an outgoing message OGM Record 5 seconds of silence at the beginning of your message This allows your machine time to listen for fax tones Limit your speaking to 20 seconds 6 End your 20 second message by giving your Remote Activation code for people sending manual faxes For example After the beep leave a message or send a fax by pressing 51 and Start E Note e You need to turn the Remote Codes setting to on to use the Fax Receive Code 51 See Using Remote Codes on page 52 We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a loud voice You may try leaving out this pause but if your machine has trouble receiving then you should re record the OGM to inclu
57. will ask your name If you are a restricted user with access to Direct Print press A or to choose your name and enter your four digit password If your administrator has set a page limit for Direct Print and the machine has already reached the maximum number of pages the LCD will show Limit Exceeded when you insert a USB flash memory drive or digital camera Press A or to choose the folder name or file name you want to print Press OK If you have chosen the folder name press A or Y to choose the file name you want to print Press OK 85 Chapter 13 Note e Your digital camera must be switched from PictBridge mode to mass storage mode If you want to print an index of the files choose Index Print and then press OK Press Start to print the data File names that are stored in your USB Flash memory drive can be displayed using the following characters on the LCD ABCDEFGHIJKLMNOPQRST UVWXYZ0123456789 amp _ Do one of the following E Press A or Y to choose a setting you need to change and press OK and then press A or Y to choose an option for the setting and press OK E If you do not need to change the current default settings go to step E Note e You can choose the following settings Paper Size Media Type Multiple Page Orientation Duplex Collate Tray Use Print Quality PDF Option Depending on the file type some of these settings ma
58. window with your fingers Before you clean the inside of the machine turn off the machine Unplug the telephone line cord first and then unplug the power cord from the electrical socket Troubleshooting and routine maintenance Open the front cover and slowly take out e We recommend that you place the drum the drum unit and toner cartridge unit on a clean flat surface with a sheet of assembly disposable paper or cloth underneath it in case you accidentally spill or scatter toner 6 Wipe the laser scanner window 1 by wiping it with a dry lint free soft cloth A CAUTION nort SURFACE After you have just used the machine some internal parts of the machine will be extremely hot To prevent injury when you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you do this you may get burned 4 Put the drum unit and toner cartridge assembly back in the machine IMPORTANT To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration O Close the front cover QO Plug the machine s power cord back into the electrical socket first and then plug in the telephone line cor
59. 00 255 the primary or secondary WINS server 8 DNS Server Primary 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 000 255 000 255 Specifies the IP address of the primary or secondary DNS server 9 APIPA On Automatically allocates the IP address from the link local Off address range 0 IPv6 On Enable or Disable the IPv6 off protocol 165 Main Menu Submenu Menu Selections Options Descriptions Page 7 Network 2 Ethernet Auto Chooses the Ethernet link See continued 100B FD mode Nerw rk User s 100B HD Guide IBFD on the CD DVD 10B HD ROM 3 E mail 1 Mail Enter the mail address Up to IFAX Address 60 characters 2 Setup 1 SMTP Name Enter the SMTP server Server Server address up to 64 characters IP Address 000 255 000 255 000 255 000 255 2 SMTP 00001 65535 Enter the POP3 port number Port 3 Auth None Selects the security method for SMTP for E mail notification SMTP AUTH POP bef SMTP 4 POP3 Name Enter the POP3 server Server up to 64 address characters IP Address 000 255 000 255 000 255 000 255 5 POP3 00001 65535 Enter the POP3 port number Port 6 Mailbox Enter the mail box name Up Name to 60 characters 7 Mailbox Enter the password to login to Pwd the POP3 server Up to 32 characters 8 APOP On Enables or disables
60. 03 Wiring information U K OMY cccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeetaeeeeeeeneeeeeseaaes 103 LAN COMNMGCHON aii vectecdelvecaacecbvsuiacterva a a 104 RAdIOINICMOPC NCS vie cecsneseecestessiereesuverecaties saee E 104 EU Directive 2002 96 EC and EN50419 0 ce eceeceeeeeeteeeeeeeetteeeeeetnaeeeeee 104 EU Directive 2006 66 EC Removing or Replacing the Battery 104 International ENERGY STAR Compliance Statement eee 105 Libtiff Copyright and LICGNSG cecccseccecetesecceceseneneteeeeeensceeeeeveacdeceseeneeteeneneee 106 Trademarks nesspisisri lacees pebhdcenk S abd shite gene lea 107 B Options 108 Optional paper tray PF P10 00 0 eeceeeeeeeeeeeeeeeeeeseeeeeeeeeseeeeeeeesenaaeeeeeeeeaneees 108 Memory DO AIG wicczceciticecie cui deeceviiteeeveeniacee ea nnbdecesdiins A dal 108 Installing extra MEMOLY cece ee eeeeeee teeter eter ete eee eeeaeeeeeeeeeeeeetiaeeeeer 109 Cc Troubleshooting and routine maintenance 110 TrOUDICSNOOTING cceeeeee eee eeeeee eee eeeeee eee teeeaeeeeseeaaaeeeeeeeaeeeeseeaaeeeeeeeneeeeesenaaes 110 If you are having difficulty with your machine ee eceeceeeeeeteeeeeeeneeeeeeeeaes 110 Improving the print quality ccccecccceeeeeeeeeeceneecaeeeeeeeeeeseeseceeenueeeeeeeeeeeess 117 Setting Dial Tome detection 2 ccccccccecceeceeseecceceeeseneeeeeeneneeeeeeeteneeeeeenenaaes 124 Telephone line interference ccceeceeec
61. 1 Chapter 7 Using a non KONICA MINOLTA cordless external handset If your non KONICA MINOLTA cordless telephone is connected to the telephone line cord see page 51 and you typically carry the cordless handset elsewhere it is easier to answer calls during the Ring Delay If you let the machine answer first you will have to go to the machine so you can press Tel R to transfer the call to the cordless handset Using Remote Codes Remote Activation Code If you answer a fax call on an extension or external telephone you can tell your machine to receive it by pressing the Remote Activation Code 51 Wait for the chirping sounds then replace the handset See Fax Detect on page 44 Your caller will have to press start to send the fax If you answer a fax call at the external telephone you can make the machine receive the fax by pressing Start Remote Deactivation Code If you receive a voice call and the machine is in F T mode it will start to sound the F T double ring after the initial ring delay If you pick up the call on an extension telephone you can turn the F T ring off by pressing 51 make sure you press this between the rings If the machine answers a voice call and pseudo double rings for you to take over you can take the call at the external telephone by pressing Tel R 52 Turning on the Remote Codes You need to turn the Remote Codes setting to on to use the Fax Receive Code and Telephone
62. 1 Yes the machine will begin the Restart K Note You can also reset the Nerwork settings by pressng Menu 7 0 149 Packing and shipping the machine A CAUTION Make sure that the machine has fully cooled down by leaving it disconnected from the power for at least 30 minutes before packing When you transport the machine use the packing materials that came with your machine If you do not pack the machine correctly you could void your warranty Turn off the machine ey Unplug the machine from the telephone wall socket Unplug all the cables and AC power cord from the machine Push the Scanner Lock Lever down to lock the scanner This lever is located on the left of the scanner glass IMPORTANT Damage caused to your machine by failure to lock the scanner before packing and shipping may void your warranty Press the front cover release button and open the front cover QO Take out the drum unit and toner cartridge assembly Leave the toner cartridge installed in the drum unit Put the drum unit and toner cartridge assembly into a plastic bag and seal the bag 8 Close the front cover Put the styrofoam piece marked FRONT into the original carton 1 Pack the drum unit and toner cartridge assembly 2 and put it in as shown below 3 Wrap the machine in the plastic bag and put it in the original carton 4 Put the printed material behind the machine
63. 1 Sets the page style when 85 Direct Print rer printing multiple pages I F E directly from the USB Flash ii continued in1 memory drive 9in1 6in1 25an1 in 2x2 pages in 3x3 pages in 4x4 pages in 5x5 pages 4 Orientation Portrait Sets the page orientation 85 oer when printing directly from the TEREE USB Flash memory drive 5 Collate On Enables or disables the page 85 Abe collation when printing directly from the USB Flash memory drive 6 Print Quality Normal Sets the print quality option 85 Pi when printing directly from the Ig USB Flash memory drive 7 PDF Option Document Sets the PDF option whether 85 5 tilak to print comments Markup or ocumentewarsup stamps in the PDF file along Document amp Stamps with the text 8 Index Print Simple Sets the index print option 85 simple format or details Details 2 Scan 1 Resolution Color 100 dpi Sets the resolution to send the See to USB _ scanned data to USB Flash Software Color 200 dpi memory drive User s Color 300 dpi Guide j on the Color 600 dpi CD DVD Gray 100 dpi ROM Gray 200 dpi Gray 300 dpi B amp W 200 dpi B amp W 200x100 dpi 2 File Name Enter the file name of the scanned data 163 Main Menu Submenu Menu Selections Options Descriptions Page 6 Print 1 XMIT 1 View on LCD Prints a Transmission 71 Reports Verify 2 Print Report Verification Report for your last transmission 2 Help
64. 191 R Redial Pause key eeeeeeeeeesneeeeeeeenaes Reducing COPES inna iE ees INCOMING faxes 0 eee eetteeeeeetteeeeeeeeaes Remote retrieval cccecceseeeeeeeeeeees ACCESS COE oun eeeececeecessssesseseeeeeees 63 COMMANAS sinisisi iaiia getting your faxes Replacing drum unit oo eee cece eeeeeceeeeeeeeeeeeeees 1 toner Cartridge ce cccseeeeeeeeeeeteeees 1 Reports ee 70 Fax JOUM Al saiua journal period seese Help List serasa how tO print eee eeeeceececeeeeeeeeeseeeereaeees Network Configuration 20 00 Tel Index List ceeeeeeeeeeeceeeeeeeeeeeees Transmission Verification 05 User Settings iiec Resolution CODY onia A Ea aA AE 1 fax standard fine superfine SCA ae E E atten eens 1 setting for next fax seese Resolution key eessen 4 Restricted Users essieeieecerrirrrerensens Ring delay setting ieee S Safety instructions c ccceeeeceteeeee Scanner glass INAT cee cdee ois ceecee sateen ine cied eiece eee using Search Speed Dial key 53 54 Secure Direct key eeeeeeeeeeeeteeeeeeeenaes Security restricting dialling eceeeeeeeeeeeeeeee Secure function lock administrator password 0 0068 PUDIIG USEF isora restricted USersS ceeeeeteeeeeeeeteeees Secure Direct key 0 0 ceceeeeeeeeeeeeeeee SOWING OCK secscacvveeddcccanssancdearteanccaceyeec 192 Shipping the
65. DF ADF Width 148 0 to 215 9 mm ADF Length 148 0 to 355 6 mm Scanner Glass Width Max 215 9 mm Scanner Glass Length Max 355 6 mm ADF Width 148 0 to 215 9 mm ADF Length 148 0 to 297 0 mm Max 212 mm 8 bit levels For the latest driver updates visit http konicaminolta com 2 Maximum 1200 x 1200 dpi scanning with the WIA driver in Windows XP Windows Vista resolution up to 19200 x 19200 dpi can be chosen by using the KONICA MINOLTA scanner utility 178 Print Emulations Printer Driver Resolution Print Speed for Simplex Print Speed for Duplex Printing First Print Out Time 1 Print only via network 2 3 Specifications PCL6 BR Script3 PostScript 3 IBM Pro Printer XL Epson FX 850 Host Based Driver for Windows 2000 Professional XP XP Professional x64 Edition Windows Vista Windows 7 Windows Server 2003 Windows Server 2003 x64 Edition Windows Server 2008 1 BR Script3 PPD file for Windows 2000 Professional XP XP Professional x64 Edition Windows Vista Windows 7 Windows Server 2003 Windows Server 2003 x64 Edition Windows Server 2008 1 Macintosh Printer Driver for Mac OS X 10 3 9 or greater 2 BR Script3 PPD file for Mac OS X 10 3 9 or greater 2 1200 dpi HQ1200 2400 x 600 dpi 600 dpi 300 dpi Up to 30 pages minute A4 size 3 Up to 13 sides minute Less than 8 5 seconds from the READY state and standard tray For the latest driver
66. E EEEE EEEE EEA 71 PREPOMES aunis a a a aA aaa eed vader viviawendeedh aa desid 71 How to print a report eeccececeecceececeeeeeeeeeeseeeeceaaaaeceeeeeeeeeeeseesecseesaaeaeeeeeees 71 Section Ill Copy Making copies 74 FIOW TO COPY eane E ide Manieiehin east eeee aed 74 Entering Copy Modes s 20c553 out ay aedechigadivesd aged s 74 Making a single COPY cieeseivacdestivvauiacdeeeeaacecnexvabasantvvvenldiacyvaekectevevenacdnevvensdandens 74 Making multiple Copies cccccccceeeeeeeeeeceeeececeeeeeeeeesaeseeneaaeaeeeeeeeteeeeeeenes 74 SLOP COPYING eana e E TAE A a N 74 Copy options temporary settingS eeeessseeeesnessesrnaaseennneessnnnaaennnneatnennaannennesnns 75 Enlarging or reducing the image copied 0 0 0 ee eeeeeeeeeeeteeeeeeeeeeeeeeeeeneeeeeeeenaees 75 improving COPY gual es OS 76 Sorting copies using the ADF sseeesssessssrresessnnenssannaaarennanatannaaannnnnaatannnaanenaa 76 Changing text copy resolution eessssessssrsssssrnessssnnassrennenatinnaaanennndenannnaaeennn 76 Adjusting Contrast and Brightness 00 0 0 cceeeceeeeeeneeeeeeeeneeeeseeeaeeeeeeenaeeees 77 Making N in 1 copies page layout esseeeeeeeeeeereseerrsseerrssrrirrsssrrrressrrrnsn 78 Duplex 2 sided COPYING ssasssriiireraiinnei inniinn rnidan anihan PENNAN EENAA Naa NAA 79 Duplex Copy long edge flip aaaesssseeesssnessernnessennnessnnnnasrnsnnensnnnnaaarenneaerannaas 79 Advanced Duplex Copy short edge flip ssseeesesee
67. Fax4 10 100 System Professional Scanning oem Pararell Windows 128 MB XP Home 2 5 Windows XP Professional 2 5 Windows 64 bit Intel 64 256 MB 512 MB XP or AMD64 Professional supported CPU x64 Edition 2 Windows Intel Pentium 4 512 MB 1 GB 500 MB 500 MB USB Vista or equivalent 10 100 Base T Windows 64 bit Intel 64 1GB 1GB 650MB 530MB Ethemet 72 or AMD64 32 bit 32 bit rted CPU ee 2GB 2GB 64 bit 64 bit Windows 64 bit Intel 64 512MB 2GB 50MB N A Server or AMD64 2008 R2 supported CPU print only via network 181 Windows Windows intel Pentium 11 256 MB 512 MB 50MB N A Printing 10 100 Operating Server or equivalent Base Tx System 2003 Ethernet printonly via network Windows 64 bit Intel 64 Server or AMD64 2003 x64 supported CPU Edition printonly via network Windows Intel Pentium 4 512 MB 2 GB Server or equivalent 2008 64 bit Intel 64 printonly or AMD64 via supported CPU network Macintosh Mac osx PowerPC 128 MB 256 MB 80 MB 400 MB Printing USB Operating 10 3 9 G4 G5 PC Fax 40 100 System 10 4 3 PowerPC G3 send 4 Base Tx 350MHz Scanning Ethernet Mac os x PowerPC 512 MB 1 GB 10 4 4 or G4 G5 Intel greater Core Processor Internet Explorer 5
68. KONICA MINOLTA USER S GUIDE bizhub 20 Approval Information and Compilation and Publication Notice THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR APPROVAL INFORMATION KONICA MINOLTA advises that this product may not function correctly in a country other than where it was originally purchased and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries Compilation and Publication Notice Under the supervision of KONICA MINOLTA BUSINESS TECHNOLOGIES INC this manual has been compiled and published covering the latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice KONICA MINOLTA reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publication Table of Contents Section General 1 General information 2 Using the documentation 2 eect eee cete eee ee ette eee ee taaeeeeeeeaeeeeseeaaeeeeeeniaeeeeeseniaes 2 Symbols and conventions used in the documentation 0 cceeeeeees 2 Control panel Overview cccccecceeceeeeeeeeeeeeececneaeceee
69. Mail option Storing a pause Press Redial Pause to insert a 2 8 second pause between numbers You can press Redial Pause as many times as needed to increase the length of the pause Dialling and storing numbers Storing One Touch Dial numbers Your machine has 20 One Touch keys where you can store 40 fax or telephone numbers for automatic dialling To access numbers 21 to 40 hold down Shift as you press the One Touch key t 2 3 4 5 6 7 21 O 2 Q 23 O 24 O 25 26 C 27 O 8 9 10 1 12 13 14 28 Oz o Oiu Qg Q 33 O 34 O 15 16 17 18 19 20 35 C 36 O 37 O 38 O 39 40 Press the One Touch key where you want to store the number If a number is not stored there the LCD shows Register Now Press 1 to choose Yes Press Aor Y to select Fax Tel E Mail or IFAX Press OK Choose one of the options below E Enter the number up to 20 characters if you selected Fax Tel Press OK E Enter the E mail address up to 60 characters if you selected E Mail or IFAX Use the chart on Entering text on page 170 to help you enter letters Press OK e Note If you selected E Mail and save the E mail address you can only use the E mail address when you are in Scan mode If you selected IFAX and save the E mail address you can only use the E mail address when you are in Fax mode 55 Chapter 8 O Choose one of the options below E Enter the name using the dial pad up to 15 characters
70. Menu 2 1 0 Press A or to choose On or off Press OK 4 Press Stop Exit E Note When you turn on Duplex the Auto Reduction feature is also turned on Receiving a fax Setting the Fax Receive Stamp You can set the machine to print the received date and time in the top centre of each received fax page 0 Make sure you are in Fax mode Press Menu 2 1 9 Press A or to choose On or Off Press OK 4 Press Stop Exit Note The received time and date will not appear when using Internet Fax e Make sure you have set the current date and time in the machine Receiving faxes into memory As soon as the paper tray becomes empty during fax reception the screen will display No Paper asking you to put paper in the paper tray See Loading paper and print media on page 8 If you are unable to put paper in the paper tray the following will happen If Memory Receive is On The machine will carry on receiving the fax with the remaining pages being stored in memory if enough memory is available Further incoming faxes will also be stored into memory until the memory is full When the memory is full the machine will stop automatically answering calls To print the faxes put fresh paper in the tray 45 Chapter 6 If Memory Receive is Off The machine will carry on receiving the fax with the remaining pages being stored in memory if enough memory is available The machine will
71. Method Memory Capacity LCD liquid crystal display Power Source Power Consumption 1 Dimensions Weight Noise level 1 172 Specifications Laser Electrophotography by semiconductor laser beam scanning 64 MB 22 characters x 5 lines 220 240V 50 60Hz or 110 120V 50 60Hz When making a copy from one sheet Peak 1080 W Copying Average 680 W 1 Sleep Average 18W Standby Average 85 W SS rN 475 mm S 7y B l y 531 mm 451 mm With Drum Toner Unit 18 6 kg Sound power Operating Copying 1 Lwad 6 54 Bell Office equipment with Lwad gt 6 30 Bell A is not suitable for use in room where people do primarily intellectual work Such equipment should be placed in separate rooms because of the noise emission Standby Lwad 4 0 Bell Sound pressure Operating Copying Lpam 56 dB A Standby Lpam 30 dB A Measured in accordance with ISO9296 Temperature Humidity ADF automatic document feeder Paper Tray Paper Tray 2 option Specifications Operating 10 to 32 5 C Storage 5 to 35 C Operating 20 to 80 without condensation Storage 10 to 90 without condensation Up to 50 pages Staggered 80 g m Recommended Environment for Best Results Temperature 20 to 30 C Humidity 50 70 Paper Xerox Premier TCF 80 g m or Xerox Business 80
72. NICA MINOLTA Utilities DeviceSelector or from the Model pop up menu of ControlCenter2 116 Troubleshooting and routine maintenance Improving the print quality Examples of poor print quality Recommendation D ABCDEFG abcdefghijk A BCD abcde 04234 White lines across the page Make sure that you use paper that meets our specifications A rough surfaced paper or thick print media can cause the problem See Acceptable paper and other print media on page 12 E Make sure that you choose the appropriate media type in the printer driver or in the machine s Paper Type menu setting See Acceptable paper and other print media on page 12 and Basic tab in the Software User s Guide on the CD DVD ROM E The problem may disappear by itself Print multiple pages to clear this problem especially if the machine has not been used for a long time E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 145 DS ABCDEFGH abc defghijk ABCD abcde 01234 White lines down the page E Wipe the laser scanner windows with a dry lint free soft cloth See Cleaning the laser scanner window on page 138 E Make sure that a torn sheet of paper is not inside the machine covering the scanner window E The toner cartridge may be damaged Put in a new toner cartridge See Replacing a toner cartridge on page 143 E The drum unit may be damaged Put in a n
73. Only Tray 2 Only MP Only MP gt T1 gt T2 1 or T1 gt T2 gt MP Press OK 1 tray 2 Only or T2 appears only if the optional tray is installed 6 Press Stop Exit E4 Note e When loading the documents in the ADF and MP gt T1 gt T2 or T1 gt T2 gt MP is selected the machine looks for the tray with the most suitable paper and pulls paper from that tray If no tray has suitable paper the machine pulls paper from the higher priority tray When using the scanner glass your document is copied from the higher priority tray even if more suitable paper is in another paper tray General Setup Tray Use in fax mode You can change the default tray that the machine will use for printing received faxes When you choose Tray 1 Only MP Only or Tray 2 Only 1 the machine pulls the paper only from that tray If the selected tray is out of paper No Paper will appear on the LCD Insert the paper in the empty tray When you choose T1 gt T2 gt mp the machine pulls paper from Tray 1 until itis empty then from Tray 2 and then from the MP tray When you choose MP gt T1 gt T2 1 the machine pulls paper from the MP tray until it is empty then from Tray 1 and then from Tray 2 K Note e You can use four sizes of paper for printing faxes A4 Letter Legal or Folio When a suitable size is not in any of the trays received faxes will be stored in the machine s memory and Size mismatch will appear on the LCD For deta
74. Recommended paper and print media To get the best print quality we suggest using the following paper Paper Type Item Plain paper Xerox Premier TCF 80 g m Xerox Business 80 g m Recycled Paper Xerox Recycled Supreme 80 g m Transparency 3M CG3300 Labels Avery laser label L7 163 Envelope Antalis River series DL Type and size of paper The machine loads paper from the installed standard paper tray optional lower tray or multi purpose tray Standard paper tray Since the standard paper tray is a universal type you can use any of the paper sizes one paper type and size at a time listed in the table in Paper capacity of the paper trays on page 13 The standard paper tray can hold up to 250 sheets of Letter A4 size paper 80 g m Paper can be loaded up to the maximum paper mark on the sliding paper width guide Multi purpose tray MP tray The MP tray can hold up to 50 sheets of plain paper 80 g m or up to 3 envelopes Paper can be loaded up to the maximum paper mark on the sliding paper width guide Optional lower tray PF P10 The optional lower tray can hold up to 250 sheets of Letter A4 size paper 80 g m Paper can be loaded up to the top line of the maximum paper mark on the sliding paper width guide Paper capacity of the paper trays Loading paper and documents The name for the paper trays in the printer driver in this Guide are as
75. S NetBIOS name resolution DNS Resolver mDNS LLMNR responder LPR LPD Custom Raw Port Port9100 IPP IPPS FTP Client and Server TELNET Server HTTP HTTPS Server SSL TLS TFTP Client and Server SMTP Client APOP POP before SMTP SMTP AUTH SNMPv1 v2c v3 ICMP LLTD responder Web Services Print CIFS Client SNTP LDAP POP3 SMTP IPv6 Turned off as default NDP RA DNS resolver mDNS LLMNR responder LPR LPD Custom Raw Port Port9100 IPP IPPS FTP Client and Server TELNET Server HTTP HTTPS server SSL TLS TFTP Client and Server SMTP Client APOP POP before SMTP SMTP AUTH SNMPv1 v2c v3 ICMPv6 LLTD responder Web Services Print CIFS Client SNTP LDAP POP3 SMTP Ethernet 10 100 BASE TX Auto Negotiation Wired LAN BRAdmin Light for Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista Windows 7 Windows Server 2003 Windows Server 2003 x64 Edition Windows Server 2008 and Mac OS X 10 3 9 or greater 4 Mac OS X 10 3 9 or greater mDNS For the latest driver updates visit http konicaminolta com Glossary This is a comprehensive list of features and terms that appear in KONICA MINOLTA manuals Availability of these features depends on the model you purchased ADF automatic document feeder The document can be placed in the ADF and scanned one page at a time automatically Auto Reduction Reduces the size of incoming faxes Automatic f
76. a aa a i a aidaa 20 Tray Use in copy Mode visecctevaect ect tian chneateeci iA inaseed sect A 21 Tray Use in tax MmOde s isis cceieetd lgeve aed e adel eared ceseeiad 21 Tray Use in printamOde seein iod rria ani RE A 22 volume Seng Serrara n E ae ena daeenig 22 FRING VOIWIMG a E O ge eeeeeens 22 BOG DOr VOM Giics caciasccceddctszachaccth cacedcceanaandsncaldedeecehancduntcensnnsadesion ace aeteaeneadancnen 22 SPCAKEF VOIUMEC vesiceeviadvcecevaaddaterrandncecesvawsasntnentnaceeseeanddacersaadasdieavaduaseenvaand saree 23 Automatic daylight savings tiMe cece eee eeeeeeeeeeeteeeeeeeeaeeeeeeeaeeeeeeeeaeeeeeteaees 23 Ecology features 2 sii ciseecid dene ete N ae et eet eee eee 24 Toner SAVC sisis cc dgueeias hecedeceliadek Gadaaacay dantacczecehsgtudancaadasersccds sasebcasesascheeioeaenceaaas 24 Sleep TIM Erario iaaa ta ha a aa dheatedan snadacteashsaadaddenranasacersaanadeads 24 Turning off the scanner lamp ce eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaeeeeeeeaeeeeeeeeieeeeetenaees 24 LOD Contrasting i aaia seh daledasannattassaucddtectaatdedenssubdasceasaandides 24 4 Security features 25 secure Function LOCK 2 0 isrener n eseb ative Adie Geir dd dates 25 Setting the password for the administrator ccseccceeeeeeeeeeeeeteeeeeeeneaeees 25 Changing the password for the administrator c cceeeceeeceeeeetteeeeeesneeeeeees 26 Setting up the public user mode cceccceeeeeeeeeeeecceaeceeeeeeeeeeeteeteeninsaeess 26
77. a list of commonly used functions to help you program your machine 3 Tel Index List Prints a list of names and numbers stored in the One Touch and Speed Dial memory in numerical or alphabetical order 4 Fax Journal Prints a list of information about your last 200 incoming and outgoing faxes TX transmit RX receive 5 User Settings Print a list of your current settings 6 Network Config Lists your network settings 7 Order Form You can print an accessories order form to fill out and send to your KONICA MINOLTA dealer How to print a report D Press Menu 6 Do one of the following E Press A or Y to choose the report you want Press OK E Enter the number of the report you want to print For example press 2 to print the Help List Press Start Press Stop Exit 71 Chapter 11 72 Copy Making copies 74 Making copies How to copy Entering copy mode Press Copy to enter Copy mode 1 Contrasti oomoo 2 iAudie 3 Enlg Redi 1002 4 Tray AE E fa Fress AV or Start MATS Muelity Auto Enlg Red 1064 Tray sil Feet 6 Eright 0O0O0Mm00 ad Select dP amp OE HEH Contrast Quality Copy ratio Tray selection ooh OD Brightness Number of copies Making a single copy Make sure you are in Copy mode Load your document 6 Press Start 74 Making multiple copies Mak
78. achine will pause its current print job and go into cooling down mode During the cooling down mode you will hear the cooling fan running while the LCD shows Cooling Down and Wait for a while Make sure that you can hear the fan in the machine spinning and that the exhaust outlet is not blocked by something If the fan is spinning remove any obstacles that surround the exhaust outlet and then leave the machine turned on but do not use it for several minutes If the fan is not spinning disconnect the machine from the power for several minutes then reconnect it The machine can be turned off for up to 60 hours without losing faxes stored in the memory See Transferring your faxes or Fax Journal report on page 129 Cover is Open The front cover is not closed completely Close the front cover of the machine Cover is Open The fuser cover is not closed completely or paper was jammed in the back of the machine when you turned on the power E Close the fuser cover of the machine Make sure paper is not jammed inside the back of the machine and then close the fuser cover and press Start 125 Error Message Cause Action Disconnected The other person or other person s fax machine stopped the call Try to send or receive again Document Jam The document was not inserted or fed correctly or the document scanned from the ADF was too long See Document jams
79. an set the machine to 29 Restrict f restrict dialling when using the Enter twice dial pad On 2 One Touch Dial Of f You can set the machine to 29 eee ee restrict the dialling of e One Touch numbers On 3 Speed Dial off You can set the machine to 29 restrict the dialling of Speed Enter twice Dial numbers On 4 LDAP server off You can set the machine to 29 restrict the dialling of LDAP Enter twice Server numbers On 7 Remaining You can check which jobs are 39 Jobs in the memory and lets you cancel scheduled jobs 160 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page 2 Fax Q Miscellaneous 1 Compatibility High Adjusts the equalization for 124 transmission difficulties continued Normal VolP service providers offer Basic for VoIP f F fax support using various standards If you regularly experience fax transmission errors choose Basic for VoIP 2 BT Call Sign On Used with BT Call Sign 48 U K only Of 3 Copy 1 Quality Text You can choose the Copy 76 resolution for your type of Photo document Auto 2 FB Txt 1200x600dpi You can change to the higher 76 Quality ae Copy resolution when you notes make a text copy with 100 ratio using the scanner glass 3 Brightness 00000 Adjust the brightness for 77 00080 ee 00800 Og000 EO000 4 C
80. and routine maintenance Examples of poor print quality Recommendation a x oO Ms m Envelope Creases Open the back cover 2 Pull the blue lever until the mark gt reaches beside the mark as shown below Resend the print job E Note When you have finished printing open the back cover and reset the two blue levers back to their original position ABCDEFGH abcdefghijk ABCD abcde 01234 Curled or wavy Check the paper type and quality High temperatures and high humidity will cause paper to curl E f you do not use the machine often the paper may have been in the paper tray too long Turn over the stack of paper in the paper tray Also fan the paper stack and then rotate the paper 180 in the paper tray 119 quality Examples of poor print Recommendation Sse ABCDEFGH abcdefghijk ABCD abcde 01234 Curled m Turn the paper over in the paper tray and print again Excluding Letterhead paper If the problem remains switch the Anti Curl Lever as follows 1 Open the back cover Choose Reduce Paper Curl mode in the printer driver See Other Print Options For Windows or Print Settings For Macintosh in the Software User s Guide on the CD DVD ROM 120 Troubleshooting and routine maintenance Examples of poor print quality Recommendation ABC 01
81. are hot Notes tell you how you should respond to a situation that may arise KA or give tips about how the current operation works with other features Control panel overview General information Status Secure Job Direct Cancel Print O Fax O Search Redial a reg li mel E Fax Scan Cor 11 1 One Touch keys These 20 keys give you instant access to 40 previously stored numbers Shift Lets you access One Touch numbers 21 to 40 when held down Status LED The LED will flash and change color depending on the machine status LCD Displays messages to help you set up and use your machine ae ee eee Sa 10 9 4 Menu keys Menu Lets you access the Menu to program your settings in this machine Clear Back Deletes entered data or lets you cancel the current setting OK Lets you store your settings in the machine Volume keys K 4 or lt Press to scroll backwards or forwards through menu selections Press to change the volume when in fax or standby mode ory Press to scroll through the menus and options Dial pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine The key temporarily switches the dialling mode from Pulse to Tone during a telephone call Chapter 1 Clear Back Menu O e 6 Gee
82. as by page count or PC user login name through Web Based Management For more information see the Network User s Guide on the CD DVD ROM You can set up to 25 restricted users with restrictions and a password Press Menu 1 8 1 D Press A or to choose Setup ID Press OK Enter the administrator password Press OK Press A or Y to choose User01 Press OK Use the numeric keys to enter the user name See Entering text on page 170 Press OK Enter a four digit password for the user Press OK 8 6 Press A or Y to choose Enable or Disable for Fax Tx Press OK After you have set Fax Tx repeat this step for Fax Rx Copy Scan USB Direct and PC Print When you have finished changing setting press or gt to choose Exit and press OK 8 Repeat steps to for entering each additional user and password Press Stop Exit E Note You cannot use the same name as another user s name Security features Turning Secure Function Lock on off If you enter the wrong password the LCD will show Wrong Password Re enter the correct password Turning Secure Function Lock on Press Menu 1 8 1 Press A or to choose Lock Off On Press OK Enter your four digit administrator password Press OK Turning Secure Function Lock off Press Menu 1 8 1 Press A or to choose Lock On Off Press OK Enter your four digit administrator password Pre
83. aters air conditioners refrigerators water or chemicals A CAUTION Avoid placing your machine in a high traffic area Avoid placing your machine on a carpet DO NOT connect your machine to electrical sockets controlled by wall switches or automatic timers or to the same circuit as large appliances that might disrupt the power supply Disruption of power can wipe out information in the machine s memory Avoid interference sources such as other cordless telephone systems or speakers Make sure cables leading to the machine do not constitute a trip hazard Safety and legal To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance Pt WARNING A There are high voltage electrodes inside the machine Before you clean the inside of the machine make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket Doing this will prevent an electrical shock A DO NOT handle the plug with wet hands Doing this might cause an electrical shock Always make sure the plug is fully inserted This product must be installed near an electrical socket that is easily accessible In case of an emergency you must unplug the power cord from the electrical socket to shut off the power completely Plastic bags are used in the packing of your machine and drum unit To avoid the danger of suffocation
84. ature on a single telephone line with your machine it may create a problem sending or receiving faxes For Example If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax the signal can temporarily interrupt or disrupt the faxes KONICA MINOLTA ECM feature should help overcome this problem This condition is related to the telephone system industry and is common to all devices that send and receive information on a single shared line with custom features If avoiding a slight interruption is crucial to your business a separate line with no custom features is recommended 111 Menu access difficulties Difficulties Suggestions Key operations do not work Check the control panel is fitted correctly on the machine Reinstall the control panel The machine beeps when you try to access the Setup Receive and Setup Send menus If Fax is not illuminated press it to turn on Fax mode The Setup Receive setting Menu 2 1 and Setup Send setting Menu 2 2 are available only when the machine is in Fax mode Copy difficulties Difficulties Suggestions Cannot make a copy m Make sure that Copy is illuminated See Entering copy mode on page 74 Contact your administrator to check your Secure Function Lock Settings Vertical black line appears in copies Black vertical lines on
85. ax transmission Sending a fax without picking up the handset of the external telephone Automatic Redial A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the line was busy Backup Print Your machine prints a copy of every fax that is received and stored in memory This is a safety feature so you will not lose messages during a power failure Batch Transmission As acost saving feature all delayed faxes to the same fax number will be sent as one transmission Beeper Volume Volume setting for the beep when you press a key or make an error Broadcasting The ability to send the same fax message to more than one location BT Call Sign A subscriber service purchased from the telephone company in U K that gives you another phone number on an existing phone line The KONICA MINOLTA machine uses the new number to simulate a dedicated fax line Cancel Job Cancels a programmed print job and clears the machine s memory CNG tones The special tones beeps sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling Coding method Method of coding the information contained in the document All fax machines must use a minimum standard of Modified Huffman MH Your machine is capable of greater compression methods Modified Read MR Modified Modified Read MMR and JBIG if the receiving machine
86. axes will be missing D Make sure you are in Fax mode Press Menu 1 9 1 Press A or Y to choose Letter or Legal Folio Press OK Press Stop Exit Cancelling a fax in progress Press Stop Exit to cancel the fax If you press Stop Exit while the machine is dialling or sending the LCD will show as below Press 1 to cancel the fax 34 Broadcasting Broadcasting lets you send the same fax message to more than one fax number You can include Groups One Touch Speed Dial numbers and up to 50 manually dialled numbers in the same broadcast You can broadcast up to 390 different numbers This will depend on how many groups access codes or credit card numbers you have stored and on how many delayed or stored faxes in memory K Note Use Search Speed Dial to help you choose numbers easily D Make sure you are in Fax mode Load your document Enter a number Press OK You can use either a One Touch Speed Dial a Group number or a number manually entered using the dial pad See How to dial on page 53 O Repeat step until you have entered all the fax numbers you want to broadcast to O Press Start After the broadcast is finished the machine will print a broadcast report to let you know the results E Note The scan profile of the One Touch Speed Dial or Group number you chose first will be applied to the broadcast If the Fax Resolution setting of the fax number you chose
87. ay they have been made A suitable envelope should have edges with straight well creased folds and the leading edge should not be thicker than two sheets of paper The envelope should lie flat and not be of baggy or flimsy construction You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine Envelopes can only be fed from the MP tray Do not print envelopes using duplex printing We recommend that you print a test envelope to make sure the print results are what you want before you print or purchase a large quantity of envelopes Check the following Envelopes should have a lengthwise sealing flap E The sealing flaps should be folded crisply and correctly irregularly cut or folded envelopes may cause paper jams Envelopes should consist of two layers of paper in the area circled in figure below 1 1 1 Feeding direction E Envelope joints that are sealed by the manufacturer should be secure E We recommend that you do not print within 15 mm of the edges of envelopes Loading paper and documents Types of envelopes to avoid IMPORTANT DO NOT use envelopes that are damaged curled wrinkled or an unusual shape that are extremely shiny or textured with clasps staples snaps or tie strings with self adhesive closures that are of a baggy construction that are not sharply creased that are embossed have raised writing o
88. c document feeder TAXING eecsuvondevetssancccerinveancdedsveanaciesesanccetes 32 USING i jecdiweancetevvtadectee adeeccevtueascents 17 Answering machine TAD connecting sessao 49 Automatic fax receive ooo eecee cece eeeeeeeeeteeeceeeeteees 42 CASY receive o cceectecceceeesteceeeeentecetees 44 Fax D l Ct cciccccccccrseccdedeadscekcsgbalaceseeds 44 fax redial nic dsccessanassceiaasdacauds sandiaecs aiiai 54 B Broadcasting cccccceceeeeeeseseeceeeeeeeeees 34 CAMNCOUING aeiiae 35 setting Up groups for eee 58 C Cancelling broadcast in procesS ccceccceeeeeeeeeees 35 fax jobs IN MEMOTSY 39 jobs awaiting redial 39 print ODS oe eee eetee eee eeteeeeeeeteeeeeeees 5 remote fax options ceeeeeereees 63 Cleaning COFONA WIPE siini iiini 140 laser scanner WINdOW n se 138 scanner glass aaeeei 138 Connecting external TAD answering machine 48 external telephone eeeee 51 Consumable items nasain 142 Control panel overview 0 eeeeeees 3 Copy COMPASE oo eee cececeseeseeeeeeseeeseseeeeeaaees 74 77 GUDICX saciid ecient 79 80 Enlarge Reduce key secen 75 enter copy mode sssseessisesrrsseerrnnenns 74 KOYS aoar EATE 4 75 IMIUNTIDIS ste see ede ee aaa 74 N in 1 page layout nece 78 OUt Of MEMOTSY necenncnisninirennen 82 QUAY nee 76 SINGIG sictitiiceeiti nea dieeneac eee 74 sort ADF only eessen 76 temporary settings 2 0 0 eeeeee
89. ccccceceeeeeeeeeeeeeeeaeceeeeeeeeeeeseeeeneeaeeeeeeeeeeeeetees 181 Consumable MEMS weicccciacanadiessaueddierrcciddateaveedaddacsnstaddrannaved dea raudaaeantandiddessuneriene 183 Ethernet wired network ccccccccececeeeeeeeeeeceeaeceeeeeeeeeeesegseneaneaeeeeeeeeeeeeeeeeneesaees 184 F Glossary 185 G Index 189 viii General General information Loading paper and documents General Setup Security features 19 25 Using the documentation Thank you for buying a KONICA MINOLTA machine Reading the documentation will help you make the most of your machine Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation Bold Bold style identifies keys on the machine control panel or computer screen Italics Italicized style emphasizes an important point or refers you to a related topic Courier Courier New font identifies the New messages shown on the LCD of the machine General information A WARNING Warnings tell you what to do to prevent possible personal injury A CAUTION Cautions specify procedures you must follow or avoid to prevent possible minor injuries IMPORTANT IMPORTANT describes procedures you must follow or avoid to prevent possible machine problems or damage to other objects AN Electrical Hazard icons alert you to a possible electrical shock Hot Surface icons warn you not to A touch machine parts that
90. ce with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner Push down the blue lock lever and take the toner cartridge out of the drum unit Take out the jammed paper if there is any inside the drum unit IMPORTANT e Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations below O Clear the jammed paper if there is any inside the drum unit O Put the toner cartridge back into the drum unit until you hear it lock into place If you put it in correctly the blue lock lever will lift automatically Put the drum unit and toner cartridge assembly back in the machine Close the front cover Troubleshooting and routine maintenance Paper is jammed at the back of the machine Press the front cover release button and open the front cover Slowly take out the drum unit and toner cartridge assembly IMPORTANT We recommend that you place the drum unit and toner cartridge assembly ona clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner Open the back cover back output tray 135 Paper is jammed in the duplex tray 4 Pull the tabs at the left and right hand 1 Pull the duplex
91. chine is ready to print Green Pe Receiving Data The machine is either receiving data from the computer processing data in memory or printing data Yellow blinking Data Remaining Print data remains in the machine memory in Memory Yellow pe Service error Follow the steps below ae 1 Turn off the power switch Red 2 Wait a few seconds and then turn it back on and try to print blinking again If you cannot clear the error and you see the same service call indication after turning the machine back on please call your KONICA MINOLTA dealer for service General information oO Cover open The front cover or fuser cover is open Close the cover Red Toner Life End Replace the toner cartridge with a new one Paper error Put paper in the tray or clear the paper jam Check the LCD message Scan lock Check that the scanner lock lever is released Saa Others Check the LCD message E Note When the power switch is off or the machine is in Sleep mode the LED is off Loading paper and print media The machine can feed paper from the standard paper tray optional lower tray or multi purpose tray When you put paper into the paper tray note the following E f your application software supports paper size selection on the print menu you can select it through the software If your application software does not support it you can set the paper size in the
92. ck output tray is pulled down the machine has a straight paper path from the MP tray through to the back of the machine Use this paper feed and output method when you want to print on thick paper bond paper envelopes labels or transparencies Remove each printed sheet or envelope immediately to prevent a paper jam 1 Open the back cover back output tray Pull out the MP tray support 1 and unfold the flap 2 Chapter 2 4 While pressing the paper side guide release lever slide the paper guides to fit the width of the paper that you are going to use IMPORTANT Make sure the paper guides touch the sides of the paper 6 Put the envelopes up to 3 thick paper labels or transparencies in the MP tray with the top edge first and the print side face up Make sure that the paper stays under the maximum paper mark 10 Loading paper and documents Unprintable area Unprintable area for faxes and copies The figures below show unprintable areas 2 2 Usage Document Size Top 1 Left 2 1 Bottom 1 Right 2 Fax Letter 3mm 4mm A4 3mm 4mm Copy Letter 3mm 4mm A4 3mm 2mm a E Note For copies This unprintable area shown above is for a single copy or a 1 in 1 copy using A4 size paper The unprintable area changes with the paper size Unprintable area when printing from a computer When using the printer driver the printable a
93. connect this product to a LAN connection that is subject to over voltages Radio interference This product complies with EN55022 CISPR Publication 22 Class B EU Directive 2002 96 EC and EN50419 aay European Union only This equipment is marked with the above recycling symbol It means that all the end of the life of the equipment you must dispose of it separately at an appropriate collection point and not place it in the normal domestic unsorted waste stream This will benefit the environment for all European Union only EU Directive 2006 66 EC Removing or Replacing the Battery This product incorporates a battery that is designed to last for the lifetime of the product It is not to be replaced by the user It should be removed as part of the machine recycling process at the end of life and appropriate precautions taken by the recycler 104 Safety and legal International ENERGY STAR Compliance Statement The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy efficient office equipment As an ENERGY STAR Partner KONICA MINOLTA BUSINESS TECHNOLOGIES INC has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR 105 Libtiff Copyright and License Use and Copyright Copyright 1988 1997 Sam Leffler Copyright 1991 1997 Silicon Graphics Inc Permission to use copy modify distribute and sell thi
94. correctly loaded in E Refill the paper in the paper tray or MP the paper tray t ray E Remove the paper and load it again No Response Busy The number you dialled does not Verify the number and try again answer or is busy No Toner The toner cartridge or the drum Re install the toner cartridge or the drum unit unit and toner cartridge assembly and toner cartridge assembly is not installed properly No Tray The paper tray is not completely Close the paper tray properly closed 126 Troubleshooting and routine maintenance Error Message Cause Action Out of Memory The machine s memory is full Fax sending or copy operation in progress Do one of the following m Press Start to send or copy the scanned pages E Press Stop Exit and wait until the other operations in progress finish and then try again E Clear the data from the memory See Out of memory message on page 40 or page 82 Print operation in process Do one of the following Em Reduce print resolution See Advanced tab in the Software User s Guide on the CD DVD ROM m Clear the faxes from the memory See Out of memory message on page 82 Print Unable XX The machine has a mechanical problem Disconnect the machine from the power for several minutes then reconnect it The machine can be turned off for up to 60 hours without losing faxes stored in the memory See Transferring your faxes or Fax Jour
95. d Turn on the machine 139 Cleaning the corona wire If you have print quality problems clean the corona wire as follows Turn off the machine Unplug the telephone line cord first disconnect all cables and then unplug the power cord from the electrical socket Open the front cover and slowly take out the drum unit and toner cartridge assembly IMPORTANT e We recommend that you place the drum unit and toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration 140 Clean the corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times E Note Be sure to return the blue tab to the home position A 1 If you do not printed pages may have a vertical stripe O Put the drum unit and toner cartridge assembly back in the machine 6 Close the front cover Troubleshooting and routine maintenance Plug the machine s power cor
96. d back into the electrical socket first and then reconnect all cables and telephone line cord Turn on the machine IMPORTANT To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations below 141 Replacing the consumable items You will need to replace the consumable items when the machine indicates that the life of the consumable is over Toner cartridge Drum unit Order No TNP24 Order No DR P01 IMPORTANT We recommend placing used consumable items on a sheet of paper to prevent accidentally spilling or scattering the material inside e Be sure to reseal the consumable items tightly so that the material inside does not spill E Note e Discard used consumable items according to local regulations See EU Directive 2002 96 EC and EN50419 on page 104 If you choose not to return your used consumable please discard the used consumable according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office e If you use paper that is not a direct equivalent for the recommended paper the life of consumable items and machine parts may be reduced Replacing a toner cartridge The High Yield toner cartridges can print approximately 8 000 pages 1 Actual page count will vary depending on your average type of document i e standard letter detailed graphics When a toner cartridge i
97. de it Multi line connections PBX We suggest you ask the company who installed your PBX to connect your machine If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system This prevents the machine being activated each time the system receives telephone calls If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual We cannot guarantee that your machine will operate properly under all circumstances when connected to a PBX Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX 49 Chapter 7 External and extension telephones E Note You need to turn the Remote Codes setting to on to use the Remote Activation Code 51 and Remote Deactivation Code 51 See Using Remote Codes on page 52 Operation from extension telephones If you answer a fax call on an extension telephone or an external telephone that is correctly connected to the machine into the correct socket on the machine you can make your machine take the call by using the Remote Activation code When you press the Remote Activation code 51 the machine starts to receive the fax If you answer a call and no one is on the line You should assume that you re receiving a manual fax Press 51 and wait for the chirp or until the LCD shows Receiving and then hang up E Not
98. e You can also use the Fax Detect feature to make your machine take the call See Fax Detect on page 44 50 For Fax Tel mode only When the machine is in Fax Tel mode it will use the F T Ring Time pseudo double ringing to alert you to pick up a voice call Lift the external telephone s handset and then press Tel R to answer If you are at an extension telephone you will need to lift the handset during the F T Ring Time and then press 51 between the pseudo double rings If no one is on the line or if someone wants to send you a fax send the call back to the machine by pressing 51 Connecting an external or extension telephone You can connect a separate telephone directly to your machine as shown in the diagram below 1 Extension telephone 2 External telephone When you are using the external telephone the LCD shows Telephone Using extension telephones U K only Your premises may already be wired with parallel extension telephones those connected to sockets in other rooms in the building or perhaps you intend to add extension telephones to your line While the simplest arrangement is a parallel connection there are some reasons why this arrangement may cause problems The most common problem is someone picking up an extension telephone while the machine is trying to send a fax Such problems can easily be eliminated if you arrange modification of your extension wiring circuit
99. e Load your document Use the dial pad to enter the number of us copies up to 99 4 9 Press Enlarge Reduce Press P Do one of the following E Press A or Y to choose the enlargement or reduction ratio you want Press OK E Press A or Y to choose Custom 25 400 Press OK Use the dial pad to enter an enlargement or reduction ratio from 25 to 400 For example press 5 3 to enter 533 Press OK 6 Press Start E Noe Page Layout Options 2 in 1 P 2 in 1 L 4 in 1 P or 4 in 1 L are not available with Enlarge Reduce 75 Chapter 12 Improving copy quality You can choose from a range of quality settings The default setting is Auto E Auto Auto is the recommended mode for ordinary printouts Suitable for documents that contain both text and photographs E Text Suitable for documents containing only text E Photo Suitable for copying photographs To temporarily change the quality setting follow the steps below Make sure you are in Copy mode Load your document Use the dial pad to enter the number of copies up to 99 Press Contrast Quality Press A or to choose Quality Press OK Press lt 4 or gt to choose Auto Text or Photo Press OK 8 608 Press Start To change the default setting follow the steps below Q Press Menu 3 1 Press A or to choose the copy quality Press OK Press Stop Exit 76 Sorting copie
100. e USB direct interface See Error and maintenance messages on page 125 for the detailed solution 87 Chapter 13 88 Software Software and Network features 90 Software and Network features The User s Guide on the CD DVD ROM includes the Software User s Guide and Network User s Guide for features available when connected to a computer for example printing and scanning These guides have easy to use links that when clicked will take you directly to a particular section You can find information on these features E Printing E Scanning E ControlCenter3 Windows E ControlCenter2 Macintosh E Remote Setup E Faxing from your computer E LDAP E Network Faxing E Network Printing E Network Scanning E Scan to E mail Server l Fax 90 Appendixes Safety and legal Options Troubleshooting and routine maintenance Menu and features Specifications Glossary 92 108 110 152 172 185 Safety and legal Choosing a location Put your machine on a flat stable surface that is free of vibration and shocks such as a desk Put the machine near a telephone socket and a standard grounded electrical socket Choose a location where the temperature remains between 10 C and 32 5 C and the humidity is between 20 to 80 without condensation 4k DO NOT expose the machine to direct sunlight excessive heat moisture or dust DO NOT place the machine near he
101. e answers immediately enter your Remote Access Code 3 digits followed by If you hear one long beep you have messages When you hear two short beeps use the dial pad to press 9 6 2 Wait for a long beep and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent followed by up to 20 digits O Hang up after you hear your machine beep Your machine will call the other machine which will then print your fax messages K Note You can insert a pause in a fax number by using the key Remote Fax Options Changing the Fax Forwarding number You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone 1 Dial your fax number from a telephone or another fax machine using touch tone B When your machine answers enter your Remote Access Code 3 digits followed by If you hear one long beep you have messages When you hear two short beeps use the dial pad to press 9 5 4 Wait for a long beep and then use the dial pad to enter the new number of the remote fax machine where you want your fax messages forwarded followed by up to 20 digits 5 Press 9 0 to reset the machine when you have finished Hang up after you hear your machine beep E4 Note You can insert a pause in a fax number by using the key 65 Chapter 9 Remote fax commands Follow the comma
102. e eeneeeeeeeeeeeeeetneeeeerenee 148 Checking the Page Counters cccccceeeeeeeeeeeeeeneeeeeeeeneeeeeeenaeeeeeeeenaeeeeeeeaas 148 Checking the remaining life Of parts 000 0 ee eeeeeeeeeeeneeeeeeeneeeeeeeetaeeeeeeeaas 148 PROSOU E A E EE 149 How to Reset aeciaii aaa aa ital aad aea E eats 149 Packing and shipping the machine seeeseseseeeseeeereseeerrssseirrssseerrnssrtnnrnnrennnsnenn 150 D Menu and features 152 On screen programming ceeeeeceeeeeeeeeeeeteeeeeeeeteeeeeeeeeseeeeeeeeseeeeeeeeeseeeaaeeeteeenaees 152 ME MU tabl Senesnis nenia ii aida a aa aiia 152 Memor StOraG eG sree sie aades sashddevbvesderd eva htdeowenareniyeds 152 Menu KEYS oanrin aa a A en centniadl 152 How to access the menu MOE sssesssssesssrrnsssernnessssnnaarnennestnannaaatenneaenanns 153 Menu tableside ia anina iae a E a a aaa 154 Paterno T exb epsona E lb yaa fest le day eeeebeeeeererannsnagteaceeeness 170 E Specifications 172 GOMeM A E E E E E 172 Printmedi seinor aiana a a e a a a 174 FAX A E E E EE E EE EE 176 COPY seddeciecsnssencerderdacacvesesendiedechandsteuasbaanceressabdecadensheadcdeeateidecunassieduedensundsl ces satteed 177 SCAM si ics ceca aayain aaa i cadeveanedd dnunnd sin deneeacntea a E 178 PADU Sxicea toned cds ed eat e Madieees a a alana ctdeantaveeddandaasanadcdeas a 179 Interfaces isas aan aa aie eA E E 180 Direct Print feature sossut andaa ia a aa a adad cade 180 Computer requirement ccc
103. e sure you are in Copy mode Load your document 6 Use the dial pad to enter the number of copies up to 99 Press Start K Note To sort your copies see Sorting copies using the ADF on page 76 Stop copying To stop copying press Stop Exit Copy options temporary settings When you want to quickly change the copy settings temporarily for the next copy use the temporary Copy keys You can use different combinations Contrast Enlarge Tray Duplex Quality Reduce Select Sort Nin1 Copy The machine returns to its default settings one minute after copying unless you have set the Mode Timer to 30 seconds or less See Mode Timer on page 19 Enlarging or reducing the image copied You can choose the following enlargement or reduction ratios Press 1003 97 LTR7 A4 Reduco 94 A4 LTR 91 Full Page 85 LTR gt EXE 83 18 70 A4 A5 50 Custom 25 400 Auto 200 141 A5 A4 104 EXE LTR The factory setting is shown in Bold with an asterisk When set to Auto the machine calculates the reduction ratio that best fits the paper size the paper tray is set to See Paper Size on page 20 Making copies Auto is only available when using the ADF Custom 25 400 allows you to enter a ratio from 25 to 400 To enlarge or reduce the next copy follow the instructions below Make sure you are in Copy mod
104. e to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration Note The LCD names for the paper trays are as follows e Standard paper tray Tray 1 e Optional lower tray Tray 2 e Multi purpose tray MP Tray 131 Paper is jammed in the MP tray Paper is jammed in Paper Tray 1 or If the LCD shows Jam MP Tray follow Tray 2 these steps If the LCD shows Jam Tray lor 132 Jam Tray 2 follow these steps Remove the paper from the MP tray Pull the paper tray completely out of the Remove any jammed paper from in and machine around the MP tray For Jam Tray 1 Close the MP tray Then open the front cover and close it to reset the machine Open the MP tray again Fan the paper stack and then put it back in the MP tray When loading paper in the MP tray make sure that the paper stays under the maximum paper height guides on both sides of the tray Use both hands to slowly pull out the jammed paper Make sure the paper is below the maximum paper mark F of the paper tray While pressing the blue paper guide release lever slide the paper guides to fit the paper size Make sure that the guides are firmly in the slots Put the paper tray firmly back in the machine IMPORTANT DO NOT take out the standard paper tray while paper is feeding from
105. e toner stains down the page E Clean the corona wire inside the drum unit by sliding the blue tab Be sure to return the blue tab to the home position A See Cleaning the corona wire on page 140 E The toner cartridge may be damaged Put in a new toner cartridge See Replacing a toner cartridge on page 143 E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 145 E The fuser unit may be smudged Call your KONICA MINOLTA dealer for service 122 Troubleshooting and routine maintenance Examples of poor print quality Recommendation AABGDEFGH abcdefghijk ABCD abcde 01234 Poor fixing E Open the back cover and make sure that the two blue levers on the left and right hand sides are in the up position m Choose Improve Toner Fixing mode in the printer driver See Other Print Options For Windows or Print Settings For Macintosh in the Software User s Guide on the CD DVD ROM If this selection dose not provide enough improvement choose Thicker Paper in Media Type setting 123 Setting Dial Tone detection When you send a fax automatically by default your machine will wait for a fixed amount of time before it starts to dial the number By changing the Dial Tone setting to Detection you can make your machine dial as soon as it detects a dial tone This setting can save a small amount of time when sending a fax to
106. eeeeeeeeeeeeees 9 12 15 Equalization senci 124 Error messages on LOD asee 125 Comm EOF scare sienieviend Hinedeats 125 NO Paper 2 ccecceeeeeeeeeeeeseneeaeeees 126 Out Of Memory eeeeeeeeeeteeeeeeenteeees 127 Print Unable XX o oo eceeeeeceeeeseeeeeees 127 Scan Unable XX cc cceeeeeeeeeeeneeeees 128 Extension telephone using 51 52 External telephone connecting 51 F Fax codes CHANGING sieve veccd cect vestdezcn ex seecadevssaedees 52 63 fax receive code ceseeeeeeteeeeeeeeeteees 52 remote ACCESS code e 63 telephone answer Code 0 000000 52 Fax forwarding changing remotely a se 65 66 programming a number cee 60 FAX SOJE ecesna 61 printing from Memory seese 46 UNING OT eiaa 63 TUNING ON en 61 Fax stand alone receiving CASY receive onset ceeeeeeeceeeeteedeseesteeees 44 fax forwarding eeeeeeeeeeesteeeeeeeenaes 66 fax receive stamp seeeereeee 45 from extension telephone 50 52 into memory fax storage e 61 polling receive eceeeeeccceteeceeterereees 67 reducing to fit on paper 06 45 retrieving from a remote site 64 66 ring delay Setting ceeeeeeeees 43 sequential polling eeee 68 telephone line interference 124 SOMOING cectavesssccde vid S 32 broadcasting assisia 34 cancelling from memory 39 CONAS oe
107. eeeeeeeeseceeccaeaaeeeeeeeeeeeeeeeeeeees 3 Status LED indications 2 i c aeedeies ict eateeeletial ere a ee ace de 6 2 Loading paper and documents 8 Loading paper and print Media cececeeeeeeceeeeee eee eeeeeeecaecaeeeeeeeeeeeeeseesennenaeeees 8 Loading paper in the standard paper tray ccccccceseeeeeceecceeeeeeeeeeteeesenaees 8 Loading paper in the multi purpose tray MP tray 9 Unprintable area cecccccecscceceeee eee eeeeeeeceaecaeceeeeeeeeeeesecccncaeaeeeeeeeeeeeeeeeeeennea 11 Acceptable paper and other print media cecececececceceeeeeeeeeeeeeencneaeeeeeeeeeees 12 Recommended paper and print media ceececeeeeeeeeeeeeeeeeeeeeeeeeteeeeeneees 12 Type and Size f pape civeciscieciecseescnneeaneevdedidcaadeewtcad edandeeqeisednabesitadunteateaerneess 12 Handling and using special paper ccccccccceeceeeeeeeeceeeceeceeeeeeeeeetseseenaeens 14 Loading COCUMOMNS ic ecacievtiladisiyecniai ee i Arn nE A tidied 17 Using the automatic document feeder ADF eeceeeeeeeeeeeeeeeeeeeeteeeeeeenaees 17 Using the scammer glass eeccescinansencronncnssdraie daa 18 3 General Setup 19 Mode TIMOR inisenisi nenn Miana i eaaa aA ae aaa deaa 19 Paper senings siveic cisestcs R serials deedshates we tiegeddbeteed beeen 19 Paper TY DC seisccidcccevsseadeecesseeaccdisenudactedewaddusuanvadaeccestvasddaweavaapacdase a aaa aaa 19 Paper SIZE fecdec ieee Jevavesna cocaensncevanndecades
108. eeeeeeseeecenaeaeceeeeeeeeeeeeteneeeea 46 7 Telephone and external devices 47 Telephone line services ceceeccceeccceceeee ee ee teeeeeeaeeaeeeeeeeeeeeeeseseaaneaeeeeeeeeeeees 47 Setting the telephone line type 0 2 eee eeeeeeeeeeeeeeeeeeeeeeeeeetnaeeeeeeeeeaeeeeeneaees 47 BT Call Sign U K OMY Jeareicnernenscnan idarinde etree 48 Connecting an external TAD 00 0 0 ec ceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeaeeeeseeeaeeesenenaneees 48 COMMOCUONS ietcieeseieeeci si teeeisveieced G 49 Recording an outgoing message OGM eeeeceeeeeeeeeeeeeeneeeeeeeeeteeeeeeenaees 49 Multi line connections PBX eccceecceeeeeeeeeeeeeeeeeeseeeneeeeeeenaeeeeeeeetaeeeeetenaees 49 External and extension telephones cccccceceeeeeeeeeceneeeceeeeeeeeeteesessensnaeeees 50 Operation from extension telephones cccceeeeeeeeeeeeeceeceeeeeeeeeeeeeeeeeees 50 For Fax Tel mode Only ccccccccceeeeeeeeeeeceeeeeeeeeneeeeseeeneeeeeeeneeeeseeenieeeeeseaees 50 Connecting an external or extension telephone n 51 Using a non KONICA MINOLTA cordless external handset 0006 52 Using Remote Codos iccietieciianen dati teed sdell candi eda 52 8 Dialling and storing numbers 53 OW tO Cialis cacccetieivectivactsitectacasvinahiadaeeasdadseveedhecieneaiid laveeeieedinecinaasbienedaneee 53 Manual diallling ececceceeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeaeeeeeeeeaeeeeeeenaeeeeseeenaeeeeeeenaees 53 One touc
109. eeeees 75 tray selection o e 81 using ADF srcncocerananenodeanai 76 using scanner glass 78 Cordless telephone non KONICA MINOLTA seee 52 CO v r PAGE sccacaniariradin iaa 36 cCuUstomM COMMENtS oseere 36 for all faxes ccruinne 36 for next fax only eeeeeeeeeeeeeeeeeeeeeeeees 36 printed fOrM c ccceceeeeeeeeeeeeeeeeeeeeeees 37 D Delayed batch transmission 0 39 Dialling PAUSE caisivesssteivadiiecnnvadadenenupondetanedey 55 automatic fax redial eceeeeeeeeees 54 groups broadcasting eee 34 MANUAL airsan 53 OMG TOUGH a ai a 53 restricting dialling eeeeeeeeeeeeeeeeeeeene 29 speed dial scscaiscesasacastieeasnadsedesamnsdedectens 53 using the Search key ceee 54 Direct PriNt cccesiadiccvansacdersvednarnesseaadsnenseanes 84 Direct Koy scrannn 85 specification ccceeeeeeeeeeeeeeeeteeseees 180 Document NOW tO 0 0 siocair ainiin 17 18 VAIN ei Giascedevenvesecceeuetddeycus shece Sa aeaeee ats 130 Drum unit checking remaining life 148 cleaning sieievecddcterveciucdeunvasuaeievvamdantveves 140 VOPIACING ex s victdezcaveegd weve seace tei iaeedetety 145 Dual ACCESS araia 38 Duplex 2 sided COPYING ercniconarsin nini 79 80 printing from USB flash memory drive 86 troubleshooting 0 eee eeeeeeeeeneeeeeeeneees 131 Duplex key 2 sided 32 79 80 189 E Enlarge Reduce key eese 75 Envelopes cccccececesece
110. eesesreesseeresseerssseersssrenn 80 Tray SGl6CUOM en aii beeline ino iadonesi axis 81 Outof memory Message sssrlsr idiin Nan AAA aAA NANAS AS 82 Section IV Direct printing Printing data from a USB Flash memory drive or a digital camera supporting mass storage 84 Supported Tile formats iiaeia cece ceckechedeeel and ceests did ada eect eens 84 Creating a PRN or PostScript 3 file for direct printing ccccseeeeeeteeees 84 Printing data directly from the USB Flash memory drive or a digital camera Supporting MASS Storage eceeeeeeceeceeeeceeeeeeeecceeaeaeeceeeeeeeesececcsncsaseeeeeeeenees 85 Understanding the error MESSAGES 00 0 eee eeeeeeceeeeeeeee eee eeeeeeeeeeteeeeeeeeeseeeaaeeeseeenaeeees 87 Section V Software vi Software and Network features 90 Section VI Appendixes A Safety and legal 92 CHOOSING 4 locaton sssaaa E ease 92 To use the machine safely 22 cccecccecseeeceeenteeseeceneteseeecenseeseecenetepeeecentepedeceneneees 93 Important safety INStrUCTIONS sssini enii ain aT aR 97 Standard telephone and FCC notices 2 ccccceceeeeeeeeceeceeeeeeeeeeeseeteenneaeess 99 Industry Canada Compliance Statement Canada only 101 Lasers deN scat iced vase n Gaede news Meece ens E vd ae oa eek eds 102 FDA SO QUIBUIONS oxi na AE AAR 102 IEC60825 1 2007 Specification ccceeceeeeeceeeeceeceeeeeeeeseeeecenenaeeeeeeeeeneees 103 Disconnect Jovice nenesa a E adele eiei ecdteeas 1
111. eive On Automatically stores any 45 incoming faxes in memory if it Off runs out of paper 7 Print Density OOOOm Makes printouts darker or 44 Cooec lighter D0800 08000 E0000 8 Polling RX Standard Sets up your machine to poll 67 another fax machine Secure Timer 9 Fax Rx Stamp On Prints the received time and 45 of date on the top of the received faxes 0 Duplex On Prints received faxes on both 45 anes sides of the paper 2 Setup 1 Contrast Auto Changes the lightness or 37 Send Light darkness of faxes you send In Fax Dark mode only a 2 Fax Resolution Standard Sets the default resolution for 37 f outgoing faxes Fine S Fine Photo 158 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page 2 Fax 2 Setup 3 Delayed Fax Sets the time of day in 24 hour 39 Send format that the delayed faxes continued z will be sent In Fax mode only Continued 4 Batch TX On Combines delayed faxes 39 ofe going to the same fax number at the same time of day into one transmission 5 Real Time TX Next Fax On Sends a fax without using the 38 memory Next Fax Off On of f 6 Polled TX Standard Sets up your machine with a 67 document to be retrieved by Secure another fax machine 7 Coverpg Setup Next Fax On Automatically sends a cover 36 EIEE page you have programmed On off Print Sample 8 Coverpage Note Sets up your
112. en go to step E f you selected IFAX in step press A or Y to select Std Fine or Photo Press OK E Press OK if you don t want to change the default resolution QO If you selected Black amp White in step select the file format TIFF PDF or Secure PDF that will be used to send to your PC If you selected Gray or Color in step select the file format PDF Secure PDF JPEG or XPS that will be used to send your PC Press OK Dialling and storing numbers E Note e When you do a broadcast and you have saved a scan profile along with the number or E mail address the scan profile of the One Touch Speed Dial or Group number you chose first will be applied to the broadcast You can also store the number by pressing Menu 2 3 2 Changing One Touch and Speed Dial numbers If you try to store a One Touch or Speed Dial number over an existing number the LCD will show the name or number already stored there If your machine has a scheduled job or you have set a fax forwarding number the LCD will ask you if you want to change the number 1 Do one of the following E To change a stored One Touch number press Menu 2 3 1 Choose the One Touch number you want to change E To change a stored Speed Dial number press Menu 2 3 2 Choose the Speed Dial number you want to change then press OK Qe Do one of the following To change the stored number press 1 E To exit without
113. eneeceeceeeeeeeeeeeeeeeneaaeeeeeeeeeeeeneeeeeees 124 Error and maintenance MESSAGES ceeecceceeeeeeeeeeeeeeeeeeeeeteeeeeeeteeeeeeentaeeeeenes 125 Transferring your faxes or Fax Journal report eceeeeeeeeeeeeeeeeeeeenteeeeeeeeaes 129 DOCUMOENTJAMNS sieiiceseeies Hes deereeiscctrdadteeeatedaadeeis idedeagidacnvraditeeetaeaadertvite 130 Paper JAMS 0 eee ee ceeeeeeeecenee cette eeeeeeeeeceeaeeeeeeseeeeeeeseeaaaeeeeeseeeaeeeeseeeaeeeeseeaaees 131 Routine MAINTENANCE eins oe ieccdececeden ec ian A E 137 Cleaning the outside of the machine eee cece eee eeenteeeeeeetaeeeeeeeaaes 137 Cleaning the ScanMan ai deeeedctaseeeenticaedeesteaaaeeestcess 138 Cleaning the laser scanner WINKOW ccccceeeeeeeeeenteeeeeeenteeeeseetaeeeeesenaaes 138 Cleaning the Coroma Wire cccceccceeccenceeceessneceeeeeneneeeeeeneneeeeeeeneneeeeeenenaes 140 Replacing the consumable iteMS ececceeeeceeeeeeeeeneeeeeeecaeeeeeeenaeeeeeeeaeeeeeeeeaas 142 Replacing a toner Cartridge cccccececeeeeeceeeeeeeeeeeeeeeeeeteeeeeeeseeeneeeeeteeaeeees 143 Replacing the drum Unit ececceeeeeeeeeeseeeeeeeeseeeeeeeeeseeeeeeeseenneeeeetenaeeees 145 Replacing periodic maintenance Parts cccceceeeeeeeeeecceeceeeeeeeeeeeeeeseennnaeeees 148 vii Machine Information c0 ccccceccccececceeecesceeeseeeeeeseeseueseeeesesaueusessueeeeeeseeauaeeesanes 148 Checking the Serial NUMDED 0 ecceeeeeeeeee eee teee eee ee
114. ervice is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment call your telephone company or a qualified installer If you are not able to solve a problem with your machine call our Customer Service 99 For protection against the risk of electrical shock always disconnect all cables from the wall outlet before servicing modifying or installing the equipment Federal Communications Commission FCC Declaration of Conformity USA only Responsible Party KONICA MINOLTA BUSINESS SOLUTIONS U S A INC 100 Williams Drive Ramsey NJ 07446 Phone 201 825 4000 declares that the products Product Name bizhub 20 comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipmen
115. eset The following reset functions are available 1 Network You can reset the print server back to its default factory settings such as the password and IP address infromation 2 Address amp Fax You can reset your address book programmed fax jobs in the memory such as Polled TX and Delayed Fax incoming and outgoing faxes in the memory and the following fax settings E Address Book One Touch Dial Speed Dial and Setup Groups E Programmed fax jobs in the memory Polled Transmit Delayed Polling Secure Polling Delayed Fax and Delayed Batch E Station ID Name and Number E Coverpage Msg Comments E Remote Fax Option Remote Access Code Fax Storage Fax Forwarding and PC Fax Report settings Transmission Verification Report Tel Index List and Fax Journal E Setting Lock password 3 All Settings You can reset all the machine settings back to the settings that were set at the factory KONICA MINOLTA strongly recommends you use this operation when you dispose of the machine Troubleshooting and routine maintenance E Note Unplug the interface cable before you choose Network OrAll Settings How to Reset 0 Press Menu 0 7 Qe Press A or Y to choose the reset you want Press OK 3 Press A or Y to choose 1 Reset or 2 Exit Press OK If you choose 1 Reset in step you will be asked to reboot the machine Press A or to choose 1 Yes or 2 No Press OK If choose
116. essage E f you press 1 faxes in the memory will be sent to your PC before the setting changes E f you press 2 faxes in the memory will not be erased or transferred to your PC and the setting will be unchanged IMPORTANT If you choose Backup Print On the machine will also print the fax at your machine so you will have a copy This is a safety feature in case if there is a power failure before the fax is forwarded ora problem at the receiving machine The machine can store faxes for up to 60 hours if there is a power failure Turning off Remote Fax Options Press Menu 2 5 1 Press A or to choose Off Press OK E Note The LCD will give you options if there are received faxes still in your machine s memory See Changing Remote Fax Options on page 62 Press Stop Exit Remote Fax Options Remote retrieval The remote retrieval feature lets you retrieve your stored fax messages when you are not at the machine You can call your machine from any touch tone phone or fax machine then use the Remote Access Code to retrieve your messages Setting a Remote Access Code The Remote Access Code feature lets you access the remote retrieval features when you are away from your machine Before you use the remote access and retrieval features you have to set up your own code The default code is an inactive code Press Menu 2 5 2 Enter a three digit code using
117. ew drum unit See Replacing the drum unit on page 145 Hollow print Make sure that you use paper that meets our specifications See Acceptable paper and other print media on page 12 E Choose Thick paper mode in the printer driver choose Thick in the machine s Paper Type menu setting or use thinner paper than you are currently using See Paper Type on page 19 and Basic tab in the Software User s Guide on the CD DVD ROM E Check the machine s environment Conditions such as high humidity can cause hollow print See Choosing a location on page 92 E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 145 ABCDEFGH abcdefghijk ABCD abcde 01234 Gray background Make sure that you use paper that meets our specifications See Acceptable paper and other print media on page 12 E Check the machine s environment Conditions such as high temperatures and high humidity can increase the amount of background shading See Choosing a location on page 92 E The toner cartridge may be damaged Put in a new toner cartridge See Replacing a toner cartridge on page 143 E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 145 117 Examples of poor print Recommendation quality E Make sure that the paper or other print media is loaded correctly in FGH the paper tray and that the guide
118. first is S Fine and you enter a stored I Fax number Select Std Fine will appear on the LCD Press Stop Exit Press Resolution and choose Standard Fine or Photo then re enter the I Fax number If you want to enter other numbers go back to step Cancelling a Broadcast in progress While broadcasting you can cancel the fax currently being sent or the whole broadcast job Press Menu 2 7 The LCD will display the Broadcast job number followed by the fax number being dialled for example 001 0123456789 and the broadcast job numbers for example Broadcast 001 Press A or Y to choose to cancel the fax being sent or the Broadcast job number Press OK Press 1 to clear the job number or 2 to exit If you chose to only cancel the fax currently being sent in step the machine will ask you if you want to cancel the broadcast Press 1 to clear the whole broadcast job or 2 to exit 4 Press Stop Exit Sending a fax Additional sending operations Sending faxes using multiple settings Before you send a fax you can change any combination of these settings Contrast Resolution Overseas mode Delayed fax timer Polling transmission Real time transmission or Cover page settings Make sure you are in Fax mode After each setting is accepted the LCD asks if you want to enter more settings Do one of the following E To choose more settings press 1 The LCD returns tothe Setup Send men
119. follows Tray and optional unit Name Standard paper tray Tray 1 Optional lower tray Tray 2 Multi purpose tray MP tray and Folio 1 Recycled paper Paper size Paper types No of sheets Paper Tray A4 Letter Legal Plain paper Thin paper up to 250 ray Oe es iat Folio 1 Transparency up to 10 Multi purpose tray Width 69 8 to 216 mm Plain paper Thin paper up to 50 MP tray Length 116 to 406 4 mm ee oe 80 g m Envelopes and Labels UP to 3 envelopes Transparency up to 10 Paper Tray A4 Letter Legal Thin paper Plain paper up to 250 Tray 2 Executive A5 B5 B6 Bond paper and 80 oli 1 Folio size is 8 5 in x 13 in 215 9 mm x 330 2 mm Recommended paper specifications The following paper specifications are suitable for this machine Basis weight 75 90 g m Thickness 80 110 um Roughness Higher than 20 sec Stiffness 90 150 cm 100 Grain direction Long grain Volume resistivity 10e2 10e ohm Surface resistivity 10e9 10e 2 ohm cm Filler CaCO Neutral Ash content Below 23 wt Brightness Higher than 80 Opacity Higher than 85 13 Chapter 2 Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper However some paper variables may have an effect on print quality or handling reliability Always test samples of
120. g Time Fax Tel mode only When somebody calls your machine you and your caller will hear the normal telephone ring sound The number of rings is set by the Ring Delay setting If the call is a fax then your machine will receive it however if it is a voice call the machine will sound the F T ring a fast double ring for the time you have set in the F T Ring Time setting If you hear the F T ring it means that you have a voice caller on the line Because the F T ring is made by the machine extension and external telephones will not ring however you can still answer the call on any telephone For more information see Using Remote Codes on page 52 Make sure you are in Fax mode Press Menu 2 1 2 Press A or to choose how long the machine will ring to alert you that you have a voice call 20 30 40 or 70 seconds Press OK O Press Stop Exit 43 Chapter 6 Fax Detect If Fax Detect is On The machine receives a fax call automatically even if you answer the call When you see Receiving on the LCD or when you hear chirps through the handset you are using just replace the handset Your machine will do the rest If Fax Detect is Off If you are at the machine and answer a fax call by lifting an external handset press Start then press 2 to receive the fax If you answered at an extension telephone press press 51 See Operation from extension telephones on page 50 K N
121. h Dialing wisi jcetectd anehieteeienteeeteet neta aaa ee daaectaetnaeetds 53 Speed dialling ceceeceeeeeeeeeeeeeeecneeeeeeeeaeeeeeescaeeeeeeeeaeeeeeeeneeeeseeeiaeeeeenenaees 53 SAh oi ecceieiehciedveeenetediieds AR eis 54 LDAP search 0 ee cecceeeceececeeseeeeeeceeeneeeeneeeeeeceseaneeeeesanseeseseneneeeeeeeseeaeeeenteneaes 54 FAX MOGIAl ser 0iscdeeeuadecseetiacsdeteeidaasubetacieivetveadiveeitete nadie teddenneerdaeneerties 54 Storing NUMDETS 0000 e eect e ee eet eee ete ee eee anne eee taaeee eee eaeee eee saeeeeeetaeeeeeeeae 55 Stoning a PAUSE enese i a A E deeatcnaaseeaedanbevveed seandatieneds 55 Storing One Touch Dial numbers cece eee eeeee eee eeeeeeeeeeeeeeeeeeetenaaeees 55 Storing Speed Dial NUMDEMS cece ceeeeee eee eeeeeeeeeseeeeaeeeeseeeaeeeeseeaaaees 56 Changing One Touch and Speed Dial numbetS ccccceeeeeeeesecteeeees 57 Setting up Groups for Broadcasting cceceeeeceeeeeneeeeeeeeeeeeeeeeeeneeeeeeenaaees 58 Combining quick dial numbers cece scence eeeceeeeeeeeeeeeeeeeeeeeeaeeeeeeeaaeees 59 TONG OF PUSO cccnercinacecre i An i Hidaeeehis nanteednaeeeendadeeiaiee 59 9 Remote Fax Options 60 Fax FON ardia a vented ceevspenereest ene 60 FAX SOMA GG as i osace Pest veces cecavicee ves E O 61 PC Fax ROGCIVG 2 ieievsicceitesdedere ssid a e A a celal 61 Changing Remote Fax Options 0 cceeeeee essere eee eecneee eee eeeeeeetaeeeeeetiaeeeeeeeae 62 Turning off Rem
122. hat Use Printer Offline is unchecked Contact your administrator to check your Secure Function Lock settings 112 Troubleshooting and routine maintenance Printing difficulties continued Difficulties Suggestions The machine prints unexpectedly or it prints garbage m Pull out the paper tray and wait until the machine stops printing Then turn off the machine and disconnect from the power for several minutes The machine can be turned off for up to 60 hours without losing faxes stored in the memory Check the settings in your application to make sure it is set up to work with your machine m If you are using the parallel port connection check that the port is KONICA MINOLTA bizhub 20 and not LPT1 The machine prints the first couple of pages correctly then some pages have text missing Check the settings in your application to make sure that it is set up to work with your machine Your computer is not recognising the machine s input buffer s full signal Make sure that you connected the interface cable correctly See the Quick Guide The headers or footers appear when the document displays on the screen but they do not show up when it is printed There is an unprintable area on the top and bottom of the page Adjust the top and bottom margins in your document to allow for this The machine does not print on both sides of the paper even though the printer driver se
123. he document Place the next page on the scanner glass press OK Repeat steps and for each additional page Your machine will automatically send the fax 69 Fax reports Some fax reports transmission verification and fax journal can be printed automatically and manually Transmission verification report This report lists the sender s name or fax number the time and date of transmission duration of transmission number of pages sent and whether or not the transmission was successful There are several settings available for the Transmission Verification Report E On Prints a report after every fax you send E On Image Prints a report after every fax you send A portion of the fax s first page appears on the report E Off Prints a report only if your fax is unsuccessful due to a transmission error Off is the default setting E Off Image Prints a report only if your fax is unsuccessful due to a transmission error A portion of the fax s first page appears on the report 4 Press Menu 2 4 1 Press A or Y to choose On On Image Off or Off Image Press OK Press Stop Exit 70 Printing reports Gf Note If you choose On Image or Of f Image the image will only appear on the Transmission Verification Report if Real Time Transmission is set to of f See Real Time Transmission on page 38 If your transmission is successful OK will appear next to RESULT on
124. he copy looks good the problem may not be your machine Check the chart below and follow the troubleshooting tips Printing or receiving faxes Difficulties Suggestions m Condensed print Usually this is caused by a poor telephone connection If your copy looks good you probably had a bad connection with static or interference on the telephone m Horizontal streaks f line Ask the other party to send the fax again m Top and bottom sentences are cut off m Missing lines Poor print quality See mproving the print quality on page 117 Vertical black lines when receiving The corona wire for printing may be dirty Clean the corona wire See Cleaning the corona wire on page 140 The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine If the problem continues call your dealer for service Received faxes appear as split or If the received faxes are divided and printed on two pages or if you get an extra blank pages blank page your paper size setting may not be correct for the paper you are using See Paper Size on page 20 Turn on Auto Reduction See Printing a reduced incoming fax on page 45 Telephone line or connections Difficulties Suggestions Dialling does not work Check for a dial tone Change Tone Pulse setting See the Quick Guide Check all line cord connec
125. he labels Labels should be arranged so that they cover the entire length and width of the sheet Using labels with spaces may result in labels peeling off and causing serious jams or print problems All labels used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit 200 degrees centigrade for a period of 0 1 seconds Label sheets should not exceed the paper weight specifications described in this User s Guide Labels exceeding this specification may not feed or print correctly and may cause damage to your machine Labels can be fed from the MP Tray only Types of labels to avoid Do not use labels that are damaged curled wrinkled or an unusual shape XX X IMPORTANT DO NOT feed part used label sheets The exposed carrier sheet will damage your machine Loading documents Using the automatic document feeder ADF The ADF can hold up to 50 pages and feeds each sheet individually Use standard 80 g m paper and always fan the pages before putting them in the ADF Recommended environment Temperature 20 to 30 C Humidity 50 70 Paper Xerox Premier TCF 80 g m or Xerox Business 80 g m IMPORTANT DO NOT leave thick documents on the scanner glass If you do this the ADF may jam DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric e To a
126. hod Ifyou choose Enter twice the machine will prompt you to re enter the number and then if you re enter the same number correctly the machine will start dialling If you re enter the wrong number the LCD will show an error message If you choose On the machine will restrict all fax sending and outbound calls for that dialling method Dial pad restriction D Press Menu 2 6 1 Press A or to choose Off Enter twice oron Press OK 6 Press Stop Exit One Touch restriction Press Menu 2 6 2 Press A or to choose Off Enter twice oron Press OK Press Stop Exit 29 Chapter 4 Speed Dial restriction 1 Press Menu 2 6 3 Press A or to choose Off Enter twice oroOn Press OK Press Stop Exit LDAP server restriction Press Menu 2 6 4 Press A or to choose Off Enter twice Oron Press OK Press Stop Exit Note e TheEnter twice setting will not work if you lift an external handset before entering the number You will not be asked to re enter the number If you chose On or Enter twice you cannot use the Broadcasting feature and cannot combine quick dial numbers when dialling 30 Fax Sending a fax Receiving a fax Telephone and external devices Dialling and storing numbers Remote Fax Options Polling Printing reports 32 41 47 53 60 67 70 How to fax Entering fax mode T
127. horizontal lines per inch Glossary Ring Delay The number of rings before the machine answers in Fax Only and Fax Tel modes Ring Volume Volume setting for the machine s ring Scanning The process of sending an electronic image of a paper document into your computer Search An electronic alphabetical listing of stored One Touch Speed Dial and Group numbers Speed Dial A pre programmed number for easy dialling You must press Search Speed Dial then enter the three digit Speed Dial location and press Start to begin the dialling process Station ID The stored information that appears on the top of faxed pages It includes the sender s name and fax number TAD telephone answering device You can connect an external TAD to your machine Tel Index List A listing of names and numbers stored in One Touch and Speed Dial memory in numerical order Temporary settings You can choose certain options for each fax transmission and copy without changing the default settings Tone A form of dialling on the telephone line used for Touch Tone telephones Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine 187 User Settings List A printed report that shows the current settings of the machine Xmit Report Transmission Verification Report A listing for each transmission that shows its date time and number 188 A ADF automati
128. hree digit number and Start The machine can store 300 Speed Dial numbers 001 300 Hold down Shift as you press Search Speed Dial and enter a three digit Speed Dial location number 001 300 If a number is not stored there the LCD shows Register Now Press 1 to choose Yes Press Aor Y to select Fax Tel E Mail or IFAX Press OK 6 Choose one of the options below Enter the number up to 20 characters when you select Fax Tel Press OK Enter the E mail address up to 60 characters if you selected E Mail or IFAX Use the chart on Entering text on page 170 to help you enter letters Press OK E Note If you selected E Mail and save the E mail address you can only use the E mail address when you are in Scan mode If you selected IFAX and save the E mail address you can only use the E mail address when you are in Fax mode 4 Choose one of the options below E Enter the name using the dial pad up to 15 characters Press OK E Press OK to store the number or E mail address without a name 5 If you want to save a fax scan resolution along with the number choose one of the options below E f you selected Fax Tel in step press A or Y to select Std Fine S Fine or Photo Press OK E f you selected E Mail in step press A or Y to select Color100dpi Color200dpi Color300dpi Color600dpi Gray100dpi Gray200dpi Gray300dpi B W200dpi or B W200x100 Press OK and th
129. ieve stored fax messages from a fax machine at another location using the remote retrieval commands See Retrieving fax messages on page 64 Your machine will automatically print a copy of the stored fax Press Menu 2 5 1 Press A or Y to choose Fax Storage Press OK Press Stop Exit Remote Fax Options PC Fax Receive If you turn on the PC Fax Receive feature your machine will store received faxes in memory and send them to your PC automatically You can then use your PC to view and store these faxes Even if you have turned off your PC at night or the weekend for example your machine will receive and store your faxes in its memory The LCD will show the number of stored faxes received for example PC Fax Msg 001 When you start your PC and the PC Fax Receiving software runs your machine transfers your faxes to your PC automatically To transfer the received faxes to your PC you must have the PC FAX Receiving software running on your PC For details see PC FAX Receiving in the Software User s Guide on the CD DVD ROM Press Menu 2 5 1 B Press A or to choose PC Fax Receive Press OK 6 Press A or Y to choose lt USB gt or lt Parallel gt or your computer name if the machine is connected to a network Press OK 4 Press A or to choose On or Off Press OK 5 Press Stop Exit 61 Chapter 9 IMPORTANT If you choose Backup Print On the machine will als
130. ile format TIFF PDF or Secure PDF that will be used to send to your PC If you selected Gray or Color in step select the file format PDF Secure PDF JPEG or XPS that will be used to send to your PC Press OK Do one of the following E To store another group for broadcasting go to step E To finish storing groups for broadcasting press Stop Exit Dialling and storing numbers Combining quick dial numbers You can combine more than one Quick Dial number when you dial This feature may be useful if you need to dial an access code for a cheaper rate from another long distance carrier For example you might have stored 555 on Speed Dial 003 and 7000 on Speed Dial 002 You can use them both to dial 555 7000 if you press the following keys Hold down Shift as you press Search Speed Dial 003 Hold down Shift as you press Search Speed Dial 002 and Start Numbers can be added manually by entering them on the dial pad Hold down Shift as you press Search Speed Dial 003 7001 on the dial pad and Start This would dial 555 7001 You can also add a pause by pressing Redial Pause Tone or Pulse If you have a Pulse dialling service but need to send Tone signals for example for telephone banking follow the instructions below If you have Touch Tone service you will not need this feature to send tone signals Lift the handset of the external telephone Press
131. ils see Error and maintenance messages on page 125 If the tray is out of paper and received faxes are in the machine s memory No Paper will appear on the LCD Insert paper in the empty tray Press Menu 1 6 2 2 Press A or Y to choose Tray 1 Only Tray 2 Only 1 MP Only MP gt T1 gt T2 1 or T1 gt T2 gt MP Press OK 1 Tray 2 Only or T2 appears only if the optional tray is installed Press Stop Exit 21 Chapter 3 Tray Use in print mode You can change the default tray the machine will use for printing from your computer Press Menu 1 6 3 Press A or Y to choose Tray 1 Only Tray 2 Only MP Only MP gt T1 gt T2 1 or T1 gt T2 gt MpP Press OK i Tray 2 Only or T2 appears only if the optional tray is installed Press Stop Exit Note e The setting in the printer driver will take priority over the setting made on the control panel If the control panel is set to Tray 1 Only MP Only or Tray 2 Only and you choose Auto Select in the printer driver the machine pulls the paper from that tray Tray 2 Only appears only if the optional tray is installed 22 Volume settings Ring volume You can choose a ring volume level from a range of settings from High to Off While in Fax mode press 1 or to adjust the volume level The LCD will show the current setting and each key press will change the volume to the next level The machine will keep the ne
132. ired routine maintenance and shows the appropriate message The most common error and maintenance messages are shown below You can clear most errors and perform routine maintenance messages by yourself If you need more help KONICA MINOLTA offers the latest FAQs and troubleshooting tips Visit us at http konicaminolta com Error Message Cause Action Access Error The device is removed from the USB direct interface while the data is processing Press Stop Exit Reinsert the device and try to print with Direct Print BT Call Sign On U K only BT Call Signis setto On You cannot change the Receive Mode from Manual to another mode Set BT Call Sign to off See BT Call Sign U K only on page 48 Cartridge Error The toner cartridge is not installed correctly Pull out the drum unit take out the toner cartridge that is indicated on the LCD and put it back into the drum unit again Comm Error Poor telephone line quality caused a communication error Try sending the fax again or try connecting the machine to another telephone line If the problem continues call the telephone company and ask them to check your telephone line Connection Fail You tried to poll a fax machine that is not in Polled Waiting mode Check the other fax machine s polling setup Cooling Down Wait for a while The temperature of the drum unit or toner cartridge is too hot The m
133. ive Mode ccccccecscccceeessceceesesecceeeeeseaceceeenseaceeeeessasees 41 Using receive MOdES rrsan eevee enc deens cen dcsnie E ceeds 42 FaK OMY sa a Gel ioe aedel tas E seul aes seetent adden ane eae 42 FORTE ss ssahccis seduced a anwar iad ed aarti ee 42 Mantal seos a E vaabuadiuyvebuentivevaabecteds 42 External TAD sorires n got dati weneiinaveciincineediaees 42 Receive Mode settings 0 ccccccceccetecessenetevecteced dueectecesuentecedetectectedeunseeasedeenenectedeaes 43 Ring Delay erenn atid Geant edited a 43 F T Ring Time Fax Tel mode Omnly cccccceeeeeeeeeeeeeeeeeeeeenaeeeeeeeeneeeeeteeaas 43 Fax Dette Chri scecinspecestawne eravieeaed ian vee sidered eaaeeiaee 44 Setting the Print Density 2 c cccseciscneeseseddcnenedesdeneaseedesctadaecsenntanendbdnneneeesctie 44 Additional receiving Operations ccccceeeeeeneeeeeeeeeeeeeeeeeneeeeeeenaeeeeeeeeneeeeeneaees 45 Printing a reduced incoming faX ce eceeeeee cece eee eeeeeeeeeeeeaeeeeeeeetaeeeeetenaees 45 Duplex 2 sided printing for Fax mode 000 0 eeeeeeeeeeneeeeeeeeneeeeeeeetneeeeeeaees 45 Setting the Fax Receive Stamp cc cccccceeeesceeeeeeeeeneeeeeeeneeeeeeeesaeeeeenenaees 45 Receiving faxes into Memory cc ceecceeeeeeeeeeeeeeeeeeeeeeaeeeeeeeaeeeeeeeeieeeeeneaees 45 Printing a fax from the Memory ceeeeeeeeeeeeee eee eeeenaeeeeeeeaeeeeeeeetaeeeeeteaees 46 Out of Paper Reception ccccccceccceeeeeeeccneeceee
134. le it carefully because it may contain toner If toner scatters on your hands or clothes wipe or wash it off with cold water at once 145 Wy Press the front cover release button and E Note open the front cover The drum unit is a consumable item and it is necessary to replace it periodically There are many factors that determine the actual drum life such as temperature humidity type of paper and how much toner you use for the number of pages per print job The estimated drum life is approximately 25 000 pages 1 The actual number of pages your drum will print may be significantly less than this estimate Because we have no control over the many factors that determine the actual drum life we cannot guarantee a Slowly take out the drum unit and toner minimum number of pages that will be cartridge assembly printed by your drum Drum yield is approximate and may vary by type of use A CAUTION A nort SURFACE After you have just used the machine some internal parts of the machine will be extremely hot To prevent injury when you open the front or back cover back output IMPORTANT tray of the machine DO NOT touch the shaded parts shown in the illustration If you do this you may get burned e We recommend that you put the drum unit and toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner
135. let DO NOT defeat the purpose of the grounded plug 9 Use only the power cord supplied with this machine 10 DO NOT allow anything to rest on the power cord DO NOT place this product where people can walk on the cord 11 If an extension cord is used with this product make sure that the total ampere ratings on the products plugged into the extension cord DO NOT exceed the extension cord ampere rating Also make sure that the total of all products plugged into the AC power outlet does not exceed 15 amperes US only 12 Use the product in a well ventilated area 13 The power cord including extensions should be no longer than 16 5 feet 5 metres DO NOT share the same power circuit with other high powered appliances such as an air conditioner copier shredder and so on If you cannot avoid using the printer with these appliances we recommend that you use a voltage transformer or a high frequency noise filter Use a voltage regulator if the power source is not stable 14 DO NOT place anything in front of the machine that will block received faxes DO NOT place anything in the path of received faxes 15 Wait until pages have exited the machine before picking them up 97 16 Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock Never spill liquid of any kind on the product DO NOT attempt to service
136. m Copy E Fax Tx E Fax Rx E Scan This feature also prevents users from changing the Default settings of the machine by limiting access to the Menu settings Before using the security features you must first enter an administrator password Access to restricted operations can be enabled by creating a restricted user Restricted users must enter a user password to use the machine Make a careful note of your password If you forget it you will have to reset the password stored in the machine For information about how to reset the password call your KONICA MINOLTA dealer Security features EA Note Secure Function Lock can be set manually at the control panel or by using Web Based Management We recommend using Web Based Management to configure this feature For more information see the Network User s Guide on the CD DVD ROM Only administrators can set limitations and make changes for each user When Secure Function Lock is on you can only use 1 Contrast and 7 Coverpg Setup in the Fax menu If Fax Tx is disabled you cannot use any function in the Fax menu Polling Receive is enabled only when both Fax Tx and Fax Rx are enabled Setting the password for the administrator The password you set in these steps is for the administrator This password is used to set up users and to turn Secure Function Lock on or off See Setting up restricted users on page 27 and Turning Secure Function Lock on off
137. machine ee 150 Sleep time ssssssesssssssnnsrrenssnssererrrrr rrn rnen 24 Sockets EXT external telephone ccceeee 51 TAD answering machine 48 SOM Sie iae bile eae 76 Speed dial CHANGING enrian 57 Setting UP oo eeeeeeeeeceeeeeeeeeeeeneeeeeeenaees 56 USING nnec A 53 Status LED oo cceceeee eee eeeeeeeeeeeeeeeeeeeees 6 T TAD telephone answering device extemal doain aa iadaa aiaa 42 CONMECTHING iieiaei 48 49 recording OGM ccecceeeeeeteeeeeeeeeee 49 WOU RIK OY suet veneer sprees ace luspamerhaies 4 Telephone line CONNECTIONS 2 2se eeeeceeeeeeeeeeeeteenees 49 difficulties seccionar 110 interference ccccceceeeeeeeeeeeeeeenees 124 multi line PBX ececcceceeeeeeeeeeeeeeees 49 Temporary copy settings ee 75 Text entering asescelicacsviacactessesaecsteavanndves 170 Toner cartridge replacing s s s 143 TOME save didaer linnriik aa iaaa 24 Transparency eee eeeeeceeeeeeeeeeeeeeeeees 8 9 12 Tray selection aeeseeessiesessrrsssrrrreserenness 81 Tray use setting COPY alisos gdin gatid ea aa 21 TAX E EE EE 21 DINE sezecreetensneevainezeevevendvedersececedeusnadacdecs 22 Troubleshooting eeeeeeeeeeeeeeeeeeeeeeneees 110 document JAM eeeteeeeeetteteeeeeee 130 error messages on LCD 05 125 if you are having difficulty COPY guall oo ee eeeeeeseeeeeeeeeee 112 INCOMING calls ereis 111 NE WOFK
138. making a change press 2 Press A or Y to select Fax Tel E Mail or IFAX Press OK 57 Chapter 8 4 Enter a new number or character Press OK Press lt or gt to position the cursor under the character you want to change and then press Clear Back to delete it Repeat for each character you want to delete 6 Follow the directions beginning in step in Storing One Touch dial numbers and Storing Speed Dial numbers See Storing One Touch Dial numbers on page 55 and Storing Speed Dial numbers on page 56 Setting up Groups for Broadcasting If you often want to send the same fax message to many fax numbers you can set up a group Groups are stored on a One Touch key ora Speed Dial number Each group uses up a One Touch key or a Speed Dial location You can then send the fax message to all the numbers stored in a group just by pressing a One Touch key or entering a Speed Dial number and then pressing Start Before you can add numbers to a group you need to store them as One Touch or Speed Dial numbers You can have up to 20 small groups or you can assign up to 339 numbers to one large group Press Menu 2 3 3 Choose an empty location where you want to store the group in one of the following ways E Press a One Touch key E Hold down Shift as you press Search Speed Dial and then enter the three digit Speed Dial location Press OK 58 Use the dial pad to enter a group
139. mat you want to begin polling Press OK For example enter 21 45 for 9 45 PM 6 Enter the fax number you are polling Press OK The machine makes the polling call at the time you entered 67 Chapter 10 Sequential polling Sequential polling lets you request documents from several fax machines in one operation 0 Make sure you are in Fax mode Press Menu 2 1 8 3 Press A or to choose Standard Secure Or Timer Press OK O Choose one of the options below E f you choose Standard go to step E f you choose Secure enter a four digit number press OK go to step E f you chose Timer enter the time in 24 hours format you want to begin polling and press OK go to step O Specify the destination fax machines you want to poll by using One Touch Speed Dial Search a Group or the dial pad You must press OK between each location Press Stop Exit while the machine is dialling to cancel the polling process To cancel all sequential polling receive jobs press Menu 2 7 See Checking and cancelling waiting jobs on page 39 68 Polled transmit Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it Setup for polled transmit Make sure you are in Fax mode Load your document Press Menu 2 2 6 O Press A or Y to choose Standard Press OK O Press 2 to choose 2 No if you do not want to en
140. mer E Paper Type E Paper Size E Volume E Auto Daylight E Ecology Tray Use E LCD Contrast E Setting Lock E Secure Function Lock E Dial Restriction Setting up the password Press Menu 1 8 2 Enter a four digit number for the password using numbers 0 9 Press OK Re enter your password when the LCD shows Verify Press OK O Press Stop Exit Changing your Setting Lock password Press Menu 1 8 2 Press OK Enter your four digit password Press OK Enter a four digit number for the new password Press OK Re enter your new password when the LCD shows Verify Press OK 6 OS Press Stop Exit Turning Setting Lock on off If you enter the wrong password when following the instructions below the LCD will show Wrong Password Re enter the correct password Turning Setting Lock on Press Menu 1 8 2 Press A or Y to choose On Press OK Enter your four digit password Press OK Press Stop Exit Turning Setting Lock off Press Menu 1 8 2 Enter your four digit password Press OK twice Press Stop Exit Press A or Y to choose Set Password Security features Restricting dialling This feature is to prevent users from sending a fax or call to a wrong number by mistake You can set the machine to restrict dialling by using the dial pad One Touch Speed Dial and LDAP search If you choose off the machine does not restrict the dialling met
141. n eight nine Key time times times times times times times times times 1 1 1 2 a b c A B C 2 a b 3 d e f D E F 3 d e 4 g h i G H l 4 g h 5 j k l J K L 5 j k 6 m n o M N O 6 m n 7 p q r s P Q R S 7 8 t u v T U V 8 t u 9 w x y Zz W X Y Z 9 For menu selections that do not allow lower case character selection please use this reference table Press Key one time two times three times four times five times 2 A B C 2 A 3 D E F 3 D 4 G H l 4 G 5 J K L 5 J 6 M N O 6 M 7 P Q R S 7 8 T U V 8 T 9 W X Y Z 9 Inserting spaces To enter a space in a fax number press gt once between numbers To enter a space in a name press gt twice between characters Making corrections If you entered a letter incorrectly and want to change it press 4 to move the cursor to the incorrect character and then press Clear Back Repeating letters To enter a character on the same key as the previous character press to move the cursor right before pressing the key again 170 Menu and features Special characters and symbols Press x or 0 then press lt or to move the cursor to the symbol or character you want Press OK to choose it The symbols and characters below will appear depending on your menu selection Press for space amp Press for lt gt _ I Press 0 for For Wired model AEOUACEEO For Wirelss model AEOUACEEO 171 General Printer Type Print
142. n the event of a power failure will not be gt menu level or forward to the lost Temporary settings for example d 9 next menu level Contrast Overseas Mode will be lost Also during a power failure the machine will retain Exit the menu the data and time and any fax messages that Stop Exit are in the memory for approximately 60 hours 152 How to access the menu mode Press Menu Choose an option E Press 1 for General Setup menu E Press 2 for Fax menu E Press 3 for Copy menu E Press 4 for Printer menu E Press 5 for USB Direct I F menu E Press 6 for Print Reports menu E Press 7 for Network menu E Press 8 for Machine Info menu E Press 9 for Service menu 1 E Press 0 for Initial Setup 1 This will appear only when the LCD shows an error message You can also scroll through each menu level by pressing A or for the direction you want Press OK when the option you want appears on the LCD The LCD will then show the next menu level 4 Press A or to scroll to your next menu selection 5 Press OK When you have finished setting an option the LCD will show Accepted Press Stop Exit to exit Menu mode Menu and features 153 Menu table The factory settings are shown in Bold with an asterisk Choose amp OK Choose amp OK to accept to exit Menu O O Stop Exit 7 Main Menu Submenu Menu Selections
143. n them that were previously printed by a laser machine that are pre printed on the inside that cannot be arranged neatly when stacked that are made of paper that weighs more than the paper weight specifications for the machine with edges that are not straight or consistently square with windows holes cut outs or perforations e with glue on surface as shown in figure below O g lt vy A with double flaps as shown in figure below yN 7 15 Chapter 2 e with sealing flaps that have not been folded at purchase e with sealing flaps as shown in figure below x with each side folded as shown in figure below If you use any of the types of envelopes listed above they may damage your machine This damage is not covered under any KONICA MINOLTA warranty or service agreement Occasionally you may experience paper feed problems caused by the thickness size and flap shape of the envelopes you are using 16 Labels The machine will print on most types of labels designed for use with a laser machine Labels should have an adhesive that is acrylic based since this material is more stable at the high temperatures in the fuser unit Adhesives should not come in contact with any part of the machine because the label stock may stick to the drum unit or rollers and cause jams and print quality problems No adhesive should be exposed between t
144. nal report on page 129 Protected Device The protect switch of the USB Flash memory drive is on Turn off the protect switch of the USB Flash memory drive Rename the Fil There is already a file on the USB Flash memory drive with the same name as the file you are trying to save Change the file name of the file on the USB Flash memory drive or the file you are trying to save Replace Parts The drum unit is the end of its life Replace the drum unit Drum See Replacing the drum unit on page 145 The drum unit counter was not 1 Open the front cover and then press reset when a new drum was Clear Back inst llen 2 Press 1 to reset Replace Parts It is time to replace the fuser unit Call your KONICA MINOLTA dealer to misen take replace the fuser unit Replace Parts It is time to replace the laser unit Call your KONICA MINOLTA dealer to Laser Unit replace the laser unit Replace Parts It is time to replace the paper Call your KONICA MINOLTA dealer to PF kit MP feeding kit for the MP tray replace the PF Kit MP Replace Parts It is time to replace the paper Call your KONICA MINOLTA dealer to PP kit 1 feeding kit for Tray 1 replace the PF Kit 1 127 Error Message Cause Action Replace Parts PF kit 2 It is time to replace the paper feeding kit for Tray 2 Call your KONICA MINOLTA dealer to replace the PF Kit 2 Replace Tone
145. nds below to access features when you are away from the machine When you call the machine and enter your Remote Access Code 3 digits followed by the system will give two short beeps and you must enter a remote command Remote commands Operation details 95 Change the fax forwarding or fax storage settings 1 OFF You can choose off after you have retrieved or erased all your messages 2 Fax Forwarding One long beep means the change is accepted If you hear three 4 Fax Forwarding number short beeps you cannot change because the conditions have not been met for example registering a fax forwarding 6 Fax Storage number You can register the maximum number of rings See Changing the Fax Forwarding number on page 65 Once you have registered the number fax forwarding will work 96 Retrieve a fax 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax messages See Retrieving fax messages on page 64 3 Erase faxes from the memory If you hear one long beep fax messages have been erased from the memory 97 Check the receiving status 1 Fax You can check whether your machine has received any faxes If yes you will hear one long beep If no you will hear three short beeps 98 Change the Receive Mode 1 External TAD If you hear one long beep your change has been accepted 2 Fax Tel 3 Fax Only 90 Exit Press 9 0 to exit remote retrieval Wait for the long beep
146. ng a different cable If the connections are good the lower LED of the back panel of the machine will be green 114 Troubleshooting and routine maintenance Network difficulties continued Difficulties Suggestions The network scanning feature does not work The network PC Fax Receive feature does not work The network printing feature does not work Windows The firewall setting on your PC may be rejecting the necessary network connection Follow the instructions below to configure Windows Firewall If you are using other personal firewall software see the User s Guide for your software or contact the software manufacturer Windows XP SP2 Click the Start button Control Panel Network and Internet Connections and then Windows Firewall Make sure that Windows Firewall on the General tab is set to On Click the Advanced tab and Settings button of the Network Connection Settings Click the Add button O To add port 54925 for network scanning enter the information below 1 In Description of service Enter any description for example KONICA MINOLTA Scanner 2 In Name or IP address for example 192 168 0 12 of the computer hosting this service on your network Enter Localhost 3 In External Port number for this service Enter 54925 4 In Internal Port number for this service Enter 54925 5 Make sure UDP is chosen 6 Click OK Click the
147. not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXxX The digits represented by are the REN without a decimal point e g 06 is a REN of 0 6 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact our Customer Service If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connection to party line s
148. ns Receive Fax Storage You can store faxes in the memory Fax tones The signals sent by sending and receiving fax machines while communicating information Fax Tel You can receive faxes and telephone calls Do not use this mode if you are using a telephone answering device TAD Fine resolution Resolution is 203 x 196 dpi It is used for small print and graphs 186 Grayscale The shades of gray available for copying and faxing photographs Group number A combination of One Touch and Speed Dial numbers that are stored ona One Touch key or in a Speed Dial location for Broadcasting Help List A printout of the complete Menu table that you can use to program your machine when you do not have the User s Guide with you Journal Period The pre programmed time period between automatically printed Fax Journal Reports You can print the Fax Journal on demand without interrupting the cycle LCD liquid crystal display The display screen on the machine that shows interactive messages during On Screen Programming and shows the date and time when the machine is idle Manual fax When you lift the handset of your external telephone so you can hear the receiving fax machine answer before you press Start to begin transmission Menu mode Programming mode for changing your machine s settings OCR optical character recognition The bundled ScanSoft PaperPort 11SE with OCR or Presto PageManager softwa
149. nu Submenu Menu Selections Options Descriptions Page 7 Network 5 Scan Color 100 dpi Chooses the file format to See continued To FTP Ack 200 dpi send the scanned data via Network Pe P FTP User s Color 300 dpi Guide on the Color 600 dpi CD DVD Gray 100 dpi ROM Gray 200 dpi Gray 300 dpi B amp W 200 dpi B amp W 200x100 dpi 6 ScanTo Color 100 dpi You can scan a black and Network white or color document l 2 i peter 200 dpi directly to a CIFS server on Color 300 dpi your local network or on the internet Color 600 dpi ee Gray 100 dpi Gray 200 dpi Gray 300 dpi B amp W 200 dpi B amp W 200x100 dpi 7 Fax to On You can store a prefix suffix Server a address in the machine and Off can send a document from a fax server system 8 Time UTCXXX XX Sets the time zone for your Zone country 0 Network 1 Reset 1 Yes Restores all network settings to factory default Reset 2 No ry 2 Exit 168 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page 8 Machine 1 Serial You can check the serial 148 Info No number of your machine 2 Page Total You can check the number of 148 Counter total pages the machine has Fax List Ses ak printed during its life Copy Print 3 Parts 1 Drum You can check the 148 Life Saser percentage ofa machine part s life that remains 3 Laser available 4 PF kit MP PF Kit 2 a
150. o enter fax mode press Fax and the key will glow blue Sending a single sided fax from the ADF Using the ADF to send your faxes is the easiest way To cancel a fax in progress press Stop Exit Make sure you are in Fax mode Place your document face up in the ADF Dial the fax number See How to dial on page 53 4 Press Start The machine scans the pages into memory and then sends the document KA Note Ifthe Out of Memory message appears while scanning a document into memory press Stop Exit to cancel or Start to send the scanned pages 32 Sending a fax Sending a 2 sided fax from the ADF You can send a 2 sided document from the ADF To cancel a fax in progress press Stop Exit D Make sure you are in Fax mode Place your document in the ADF Press Duplex Dial the fax number See How to dial on page 53 6 Press Start The machine will now scan and send your document K Note e Legal size 2 sided documents cannot be faxed from the ADF e When the machine is ready to scan a 2 sided document the LCD shows for Duplex in the lower right corner Changing a 2 sided fax layout You need to choose the duplex scanning format before you send a fax The format you choose will depend on the layout of your 2 sided document i Press Menu 1 9 3 Do one of the following E f your document is flipped on the Long edge press A or to choose Long edge Press
151. o print the fax at your machine so you will have a copy This is a safety feature in case if there is a power failure before the fax is forwarded or a problem at the receiving machine The machine can store faxes for up to 60 hours if there is a power failure K Note e Before you can set up PC Fax Receive you must install the Multi Function Suite software on your PC Make sure your PC is connected and turned on For details see PC FAX Receiving in the Software User s Guide on the CD DVD ROM If your machine has a problem and is unable to print faxes in memory you can use this setting to transfer your faxes to a PC For details see Error and maintenance messages on page 125 PC Fax Receive is not supported in Mac OS See PC Fax receiving in the Software User s Guide on the CD DVD ROM 62 Changing Remote Fax Options If received faxes are left in your machine s memory when you change to another Remote Fax Option the LCD will ask you the following message E f you press 1 faxes in the memory will be erased or printed before the setting changes If a backup copy has already been printed it will not be printed again E f you press 2 faxes in the memory will not be erased or printed and the setting will be unchanged If received faxes are left in the machine s memory when you change to PC Fax Receive from another remote fax option Fax Forward or Fax Storage the LCD will ask you the following m
152. on page 130 or Using the automatic document feeder ADF on page 17 Drum Error The corona wire on the drum unit needs to be cleaned Clean the corona wire on the drum unit See Cleaning the corona wire on page 140 The drum unit has reached the end of its life Replace the drum unit See Replacing the drum unit on page 145 Duplex Disabled The duplex tray is not installed properly Remove the duplex tray and install it again Fuser Error The temperature of fuser unit Turn the power switch off wait a few does not rise at a specified seconds and then turn it on again Leave the temperature within specified time machine for 15 minutes with the power on The fuser unit is too hot The machine can be turned off for up to 60 hours without losing faxes stored in the memory See Transferring your faxes or Fax Journal report on page 129 Jam Duplex The paper is jammed in the See Paper jams on page 131 duplex tray Jam Rear The paper is jammed in the back See Paper jams on page 131 of the machine Jam Inside The paper is jammed inside the See Paper jams on page 131 machine Jam MP Tray The paper is jammed in the MP See Paper jams on page 131 tray of the machine Jam Tray 1 The paper is jammed in the paper See Paper jams on page 131 tray of the machine Jam Tray 2 No Paper The machine is out of paper or Do one of the following paper is not
153. on page 27 Press Menu 1 8 1 Enter a four digit number for the password using numbers 0 9 Press OK shows Verify 3 Re enter the password when the LCD Press OK Press Stop Exit 25 Chapter 4 Changing the password for the administrator Press Menu 1 8 1 2 Press Aor Y to choose Set Password Press OK Enter the registered four digit password Press OK Enter a four digit number for the new password Press OK O If the LCD shows Verify re enter the new password Press OK QO Press Stop Exit 26 Setting up the public user mode Public user mode restricts the functions that are available for Public users Public users do not need to enter a password to access the features made available through this setting You can set up one Public user Press Menu 1 8 1 Qe Press A or Y to choose Setup ID Press OK Enter the administrator password Press OK Press A or to choose Public 4 Press OK Press A or to choose Enable or Disable for Fax Tx Press OK After you have set Fax Tx repeat this step for Fax Rx Copy Scan USB Direct and PC Print When you have finished changing setting press or gt to choose Exit and press OK QO Press Stop Exit Setting up restricted users You can set up users with restrictions and a password for functions that are available to them You can set up more advanced restrictions such
154. on the page Do one of the following E To set the paper size for the MP Tray press Menu 1 2 2 1 E To set the paper size for Tray 1 press Menu 1 2 2 2 E To set the paper size for Tray 2 1 press Menu 1 2 2 3 if you installed the optional tray 1 Tray 2 Only orT2 appears only if the optional tray is installed Press A or to choose A4 Letter Legal Executive A5 A5 L A6 B5 B6 Folio or Any Press OK Press Stop Exit 20 E Note Legal Folio and Any size appears only when you choose the MP tray If you choose Any for the MP Tray Paper Size You must choose MP Only for the Tray Use setting You cannot use the Any Paper Size selection for the MP tray when making N in 1 copies You must choose one of the other available Paper Size selections for the MP tray A5 Land A6 size are not available for the optional Tray 2 If you chose Transparency for the Paper Type you will only be able to choose Letter Legal Folio orA4 size paper in step Tray Use in copy mode You can change the priority tray that the machine will use for printing copies When you choose Tray 1 Only MP Only or Tray 2 Only 1 the machine pulls the paper only from that tray If the selected tray is out of paper No Paper will appear on the LCD Insert the paper in the empty tray To change the tray setting follow the instructions below Press Menu 1 6 1 2 Press A or Y to choose Tray 1
155. on the recommended side of the paper could cause this problem Try turning over the stack of paper in the paper tray m Make sure that you choose the Paper Type that suits the print media type you are using See Acceptable paper and other print media on page 12 Printed pages are smeared The Paper Type setting may be incorrect for the type of print media you are using or the print media may be too thick or have a rough surface See Acceptable paper and other print media on page 12 and Basic tab in the Software User s Guide on the CD DVD ROM Printouts are too light m If this problem occurs when making copies or printing received faxes set Toner Save mode to Off in the machine menu settings See Toner Save on page 24 Em Set Toner Save mode to Off in the Advanced tab in the printer driver See Advanced tab in the Software User s Guide on the CD DVD ROM Network difficulties Difficulties Suggestions Cannot print over a wired Network If you are having Network problems see the Network User s Guide on the CD DVD ROM for more information Make sure your machine is powered on and is on line and in the Ready mode Print the Network Configuration list to see your current Network settings See How to print a report on page 71 Reconnect the LAN cable to the hub to verify that the cable and network connections are good If possible try connecting the machine to a different port on your hub usi
156. ontrast 00000 Adjusts the contrast for 77 00000 ee 00800 08000 E0000 161 Main Menu Submenu Menu Selections Options Descriptions Page 4 Printer 1 Emulation Auto EPSON Chooses the See emulation See mode Software Auto IBM User s HP LaserJet Guide BR Script 3 anne ee CD DVD Epson FX 850 ROM IBM Proprinter 2 Print 1 Internal Font 1 HP LaserJet Prints a list of the machine s Options 2 BR Script 3 internal fonts 2 Configuration Prints a list of the machine s printer settings 3 Test Print Prints a test page 3 Duplex Of f Enables or disables duplex ontong wage printing You can also choose cae ge long edge or short edge On Short Edge duplex printing 4 Reset 1 Reset Restores the printer settings Printer to the original factory default 2 BxXit k settings 5 USB 1 Direct 1 Paper Size A4 Sets the paper size when 85 Direct Print printing directly from the USB Letter I F flash memory drive Tegal A5 L and A6 size are not Executive available for the optional Tray aS 2 A5 L A6 B5 B6 Polio 2 Media Type Thin Sets the media type when 85 Plain printing directly from the USB flash memory drive Thick Thicker Recycled Paper 162 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page 5 USB 1 Direct 3 Multiple Page lin
157. ote e If this feature is set to On but your machine does not connect a fax call when you lift an extension or external telephone handset press the remote activation code x51 If you send faxes from a computer on the same telephone line and the machine intercepts them set Fax Detect to Off 0 Make sure you are in Fax mode Press Menu 2 1 3 6 Press A or to choose On or Off Press OK O Press Stop Exit 44 Setting the Print Density You can adjust the Print Density setting to make your printed pages darker or lighter D Make sure you are in Fax mode 2 Press Menu 2 1 7 6 Press 4 to make the print darker Or press to make the print lighter Press OK O Press Stop Exit Additional receiving operations Printing a reduced incoming fax If you choose On the machine automatically reduces each page of an incoming fax to fit on one page of A4 Letter Legal or Folio size paper The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting Menu 1 2 2 Make sure you are in Fax mode Press Menu 2 1 5 3 Press A or to choose On or Off Press OK Press Stop Exit Duplex 2 sided printing for Fax mode Your machine can automatically print received faxes onto both sides of the paper when Duplex is set to On You can use A4 size of paper for this function 60 to 105 g m 1 Make sure you are in Fax mode Press
158. ote Fax Options 0 0 0 0 ecceeeeeeeeeeeeeeeenneeeeeeeecaeeeeeeenaeeeeeneaas 63 Remoter nieva cacy cs iecacssimutisa cxes sities depvesupuecd xen geiadcx O 63 Setting a Remote Access Code cccececceeceeeeeeseeneeeeeseenneeeeeseeeeeeeseeenaees 63 Using your Remote Access Code ccccccccccceeeesteneeeeeetiieeeeeesiaeeeeeetieeeeeeeaa 64 Retrieving fax Messages 22cc cccccccdeteadcccceeeeeecechebeedecentaeessdenttaasdcccvteenecacheeees 64 Changing the Fax Forwarding number cecccceeeeeeeeeeeeeeeneeeeeteeneeeeeteeenaees 65 Remote fax COmMandssiiecc siciaenieted eAasiidedies a aeted ces nddad Aa 66 10 Polling 67 Poling Toce sennen said deus ehdadetehdedea shed E aa 67 Secre poll ia secacentts eucieene e ye fesentes prcsaeuts eapuacunee fyeaweete gp seeednds eye 67 Delayed polling sciisssincecerssoudsccaeveccdetespadacacyveesccatyveeddcaes vaubacdeav saccecvtpaedsacsevied 67 SEQUEN ial PONG ss scirniscia a a ad hes 68 Polled transmits diane ida E a A E 68 Setup for polled transmit cccececeeececceececeeeeeeeeeeeceaeeaeceeeeeeeeeeeeeeetesseeaees 68 Setup for polled transmit with a secure COdE ccccccccceceeeeaeaeaeseeeseeeeeeeeeeees 69 11 Printing reports 70 Fax reports eoii annn anata e cece eee c ee eaaeeaeeeceeeeeecagcaaaaaaaeeeeeeeeeeesesessencaneaeeaeeeeees 70 Transmission verification report ccccceeceeceeeeeeeeeeeeeeecenaecaeeeeeeeeeteeeeeees 70 Fax Joumal 0 eee cece centre eerie ee a EEE
159. ou have on your line The diagrams below will help you choose the correct mode For more detailed information about the receive modes see Using receive modes on page 42 Choosing the Receive Mode Do you want to use the telephone features of your machine if available or an external telephone or external telephone answering device connected on the same line as the machine Yes No Are you using the voice message function of an external telephone answering device Fax Onl No Y Do you want the machine to answer fax and p Manual telephone calls automatically No LoS Fax Tel Yes External TAD Yes To set the receive mode follow the instructions below Press Menu 0 1 Press A or to choose the receive mode Press OK 3 Press Stop Exit The LCD will display the current receive mode 41 Chapter 6 Using receive modes Some receive modes answer automatically Fax Only and Fax Tel You may want to change the Ring Delay before using these modes See Ring Delay on page 43 Fax Only Fax Only mode will automatically answer every call as a fax Fax Tel Fax Tel mode helps you automatically manage incoming calls by recognising whether they are fax or voice calls and dealing with them in one of the following ways E Faxes will be automatically received E Voice calls will start the F T ring to tell you to pick up the line The F T ring is a fast double ring made by your machine
160. page 63 print fax messages in memory See Printing a fax from the memory on page 46 or cancel a delayed fax or polling job See Checking and cancelling waiting jobs on page 39 If the problem continues ask the telephone company to check your telephone line If you often get transmission errors due to possible interference on the telephone line try changing the Compatibility setting to Basic for VoIP See Telephone line interference on page 124 Vertical black lines when sending Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip See Cleaning the scanner on page 138 Handling incoming calls Difficulties Suggestions The machine Hears a voice as a CNG Tone If Fax Detect is set to On your machine is more sensitive to sounds It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones Deactivate the machine by pressing Stop Exit Try avoiding this problem by turning Fax Detect to Off See Fax Detect on page 44 Sending a Fax Call to the machine If you answered on an external or extension telephone press your Remote Activation Code default setting is x51 When your machine answers hang up Custom features on a single line If you have Call Waiting Call Waiting Caller ID Caller ID Voice Mail an answering machine an alarm system or other custom fe
161. pose of batteries in a fire They may explode Check with local codes for possible special disposal instructions We DO NOT advise using an extension lead Never install telephone wiring during a lightning storm Never install a telephone wall socket in a wet location 7 Ifany cables become damaged disconnect your machine and contact your KONICA MINOLTA dealer DO NOT place any objects on the machine or obstruct the air vents This product should be connected to an adjacent grounded AC power source within the range indicated on the rating label DO NOT connect it to a DC power source or inverter If you are not sure contact a qualified electrician 94 Safety and legal A CAUTION A After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover of the machine DO NOT touch the shaded parts shown in the illustrations To prevent injuries be careful not to put your hands on the edge of the machine under the document cover as shown in the illustration AAAS aN SS Dent ZEEE XC D Vy G 95 When you move the machine grasp the side hand holds that are under the scanner IMPORTANT The fuser unit is marked with a Caution label Please DO NOT remove or damage the label
162. ppears only 5 PF kit 1 when the optional PF P10 tray is installed 6 PF Kit 2 0 Initial 1 Receive Fax Only Chooses the receive mode 41 Setup Mode Foaie that best suits your needs External TAD Manual 2 Date amp Time Puts the date and time on the See LCD and in headings of faxes Quick you send Guide 3 Station Fax Sets your name and fax D number to appear on each Tel page you fax Name 4 Tone Tone Chooses the dialling mode Pulse Pulse 5 Dial Detection You can shorten the dial tone 124 Tone Ne Det tion detect pause 6 Phone Normal Select the phone line type 47 Line Set ISDN PBX 7 Reset 1 Network 1 Reset You can reset the print server 149 back to its default factory 2 Exit F settings such as the password and IP address information 2 Address amp Fax 1 Reset Restores all stored phone 149 i numbers and fax settings 2 Exit 3 All Settings 1 Reset Restores all the machine 149 settings to the factory default 2 Bxit settings 169 Entering text When setting certain menu selections such as the Station ID you will need to type text characters The dial pad keys have letters printed on them The keys 0 and do not have printed letters because they are used for special characters Press the appropriate dial pad key the number of times shown in this reference table to access the character you want Press one two three four five six seve
163. ptional lower tray can be installed and it can hold up to 250 sheets of 80 g m paper When an optional tray is installed the machine can hold up to 550 sheets of plain paper If you want to buy an optional lower tray unit contact your KONICA MINOLTA dealer For setup see the instructions that we have supplied with the lower tray unit 108 Memory board This machine has 64 MB of standard memory and one slot for optional memory expansion You can expand the memory up to 576 MB by installing small outline dual in line memory modules SO DIMMs When you add the optional memory it increases the performance for both copier and printer operations In general the machine uses industry standard SO DIMMs with the following specifications Type 144 pin and 64 bit output CAS latency 2 Clock frequency 100 MHz or more Capacity 64 128 256 or 512 MB Height 31 75 mm Dram Type SDRAM 2 Bank For purchasing information and part numbers visit the Buffalo Technology website http Awww buffalo technology com E Note There might be some SO DIMMs that will not work with the machine e For more information contact your KONICA MINOLTA dealer Installing extra memory i Turn off the machine s power switch Unplug the telephone line cord Disconnect the interface cable from the machine and then unplug the power cord from the electrical socket Note Be sure to turn off the machine s power swi
164. py long edge flip E 1 sided gt 2 sided Portrait Landscape 2 E 2 sided gt 2 sided Portrait Landscape F 7 d 7 07 79 Chapter 12 E 2 sided gt 1 sided Portrait Landscape 1 gt 1 2 Make sure you are in Copy mode Load your document Enter the number of copies up to 99 using the dial pad Press Duplex and 4 or Y to select lsided gt 2sided 2sided gt 2sidedor 2sided gt sided Press OK O Press Start to copy the document E Note Duplex copy using a 2 sided legal size document is not available 80 Advanced Duplex Copy short edge flip E Advanced 2 sided 1 sided Portrait Landscape J Lar 2 E Advanced 1 sided 2 sided Portrait N Landscape i gt 2 Make sure you are in Copy mode Load your document Enter the number of copies up to 99 using the dial pad Press Duplex and A or Y to select Advanced Duplex ACT Press OK O Press A or Y to select 2sided gt 1sided or 1sided gt 2sided Press OK Press Start to copy the document e Note Duplex copy using a 2 sided legal size document is not available 00 606 Making copies Tray selection You can change the Tray Use only for the next copy Make sure you are in
165. r The toner cartridge is at the end of its life and printing is not possible Replace the empty toner cartridge with a new one See Replacing a toner cartridge on page 143 Scan Unable XX The machine has a mechanical problem Disconnect the machine from the power for several minutes then reconnect it The machine can be turned off for up to 60 hours without losing faxes stored in the memory See Transferring your faxes or Fax Journal report on page 129 Document is too long for duplex scanning Press Stop Exit Use the suitable size of paper for duplex scanning See Scan on page 178 Scanner Locked The scanner lock is locked Open the document cover and then release the scanner lock lever a Press Stop Exit Size mismatch The paper in the tray is not the correct size Load the correct size of paper in the tray and set the Paper Size Menu 1 2 2 See Paper Size on page 20 Toner Low If the LCD shows Toner Low you can still print however the machine is telling you that the toner cartridge is near the end of its life and the toner will soon need replacing Order a new toner cartridge now i oo Many Files There are too many files stored on the USB Flash memory drive Reduce the number of files stored on the USB Flash memory drive m oo Many Trays More than one optional tray is installed The maximum number of optional trays i
166. r Legal Folio size documents from the scanner glass 34 Cancelling a fax iN progress cccceeseeceeeeeeeeeeeeeeeeeeeeeeeeseeeaaeeeeeeeaeeeeeeeaaeees 34 BrOAdCASUING eiiiesedirsiicsec ceviaateseevidlage ev inacedevealalecevesiileee fvitiaceenlacsenvinaleeenieiinee 34 Cancelling a Broadcast in Progress ccccceeceeeeseeeeeeeeseneeeeeteceeeeeeteeeeeee 35 Additional sending Operations cccccccceeeceeeeneeeeeeeneeeeeeenaeeeseeeneeeeetenaeeeeeeeaes 35 Sending faxes using Multiple settings 0 0 eee eect eeeeeeeeeeeeeeeeeeeeeeeeaeees 35 Electronic cover Page sercsnercrren rinena A 36 iir o A EEE N E N E E A S E 37 Changing Fax ReSOIUtION e ecacsecssrnaiscrecian na i 37 Dual ACCESS iaseeeeseeeesrneeeeenneaatinannntannaantannandtdnnnadadaaandddanaadaaaaanadtaaaaaatan aeaaea 38 Real Time Transmissie ncncrcncesiaiie n 38 Overseas Mode c ccceceeeeceeeeteeeeeeeeeeeneeeeeeeeeeeeeeeeteneeeeeeseeeaaeeeeseneaeeeeseeaaaeees 38 Delayed FaK a T avedeartasleceestiatacd 39 Delayed batch transmission cccccececeeeeeeeeeetneeeeeetnieeeeeeetteeeeeetneeeeeenea 39 Checking and cancelling waiting jobS eeeeeseeeessseeeereerresseerrrssernrnserrnnnne 39 Sending a fax manually cc eceeceeeeeeeee eee eeeeeeeeeeeeeeeeeeeseeeaaeeeeseeaeeeeeeeaaeees 39 Out Of memory MESSAGE 0 cece cece eee ii 40 6 Receiving a fax 41 RECCIVE MODES cpe en E T E siandde Sedna Ge iea eed 41 Choosing the Rece
167. r not 0 Press Menu 0 6 Press A or Y to choose ISDN PBX or Normal Press OK Do one of the following E f you chose ISDN or Normal go to step E f you chose PBX go to step O Do one of the following E f you want to change the current prefix number press 1 and go to step E f you do not want to change the current prefix number press 2 and go to step 6 Enter the prefix number up to 5 digits on the dial pad Press OK Press A or Y to choose On or Always Telephone and external devices EA Note You can use the numbers 0 to 9 and Press Tel R to display e If you choose On pressing Tel R the screen displays will let you access an outside line e If you choose Always you can access an outside line without pressing Tel R QO Press Stop Exit PBX and TRANSFER The machine is initially set to Normal which lets the machine connect to a standard PSTN Public Switched Telephone Network line However many offices use a central telephone system or Private Branch Exchange PBX Your machine can be connected to most types of PBX The machine s recall feature supports timed break recall only TBR TBR will work with most PBX systems allowing you to gain access to an outside line or transfer calls to another extension The feature works when Tel R is pressed 47 Chapter 7 BT Call Sign U K only The BT Call Sign subscribe
168. r service is a way to have a separate number for your machine it allows you to have at least two separate telephone numbers on one phone line Each phone number has its own distinctive ringing pattern You can set up your machine so that it only responds to the second number When you set the BT Call Sign feature to ON the receive mode is set to Manual automatically Manual mode will not respond to incoming telephone calls since the number you use for telephone calls will use the normal ring pattern If you turn the feature off your receive mode will remain on Manual To enable the machine to work with BT Call Sign This feature will only work with your external phone Press Menu 2 0 2 The screen displays the current setting Press A or Y to choose On or Off Press OK 6 Press Stop Exit 48 Connecting an external TAD You can connect an external Telephone Answering Device TAD to the same line as your machine When the TAD answers a call your machine will listen for the CNG fax calling tones sent by a sending fax machine If it hears them it will take over the call and receive the fax If it does not hear them it will let your TAD take a voice message and the display will show Telephone The external TAD must answer within four rings we recommend you set it to two rings This is because your machine cannot hear the CNG tones until the external TAD has picked up the call The sending machine
169. ra Paper Jam message m If there is no paper load a new stack of paper into the paper tray m fthere is paper in the paper tray make sure it is straight If the paper is curled you should straighten it Sometimes it is helpful to remove the paper turn the stack over and put it back into the paper tray Reduce the amount of paper in the paper tray and then try again m Check that the MP tray mode is not chosen in the printer driver E If the LCD shows Paper Jam message and you still have a problem see Paper jams on page 131 The machine does not feed paper from the MP tray Fan the paper well and put it back in the tray firmly m Make sure that MP tray mode is chosen in the printer driver How do print on envelopes You can load envelopes from the MP tray Your application must be set up to print the envelope size you are using This is usually done in the Page Setup or Document Setup menu of your application See your application s manual for more information What paper can use You can use thin paper plain paper thick paper bond paper recycled paper envelops labels and transparencies that are made for laser machines For details see Acceptable paper and other print media on page 12 There is a paper jam See Paper jams on page 131 Print quality difficulties Difficulties Suggestions Printed pages are curled Low quality thin or thick paper or not printing
170. re application converts an image of text to text you can edit One Touch Keys on the machine s control panel where you can store numbers for easy dialling You can store a second number on each key if you press Shift and the One Touch key together Out of Paper Reception Receives faxes into the machine s memory when the machine is out of paper Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas telephone lines Pause Allows you to place a 2 8 second delay in the dialling sequence while you are dialling using the dial pad or while you are storing One Touch and Speed Dial numbers Press Redial Pause as many times as needed for longer pauses Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages Pulse A form of rotary dialling on a telephone line Real Time Transmission When memory is full you can send faxes in real time Remaining Jobs You can check which programmed fax jobs are waiting in the memory and cancel the jobs individually Remote Access Code Your own four digit code that allows you to call and access your machine from a remote location Remote Activation code Press this code 5 1 when you answer a fax call on an extension or external telephone Remote Retrieval Access The ability to access your machine remotely from a touch tone telephone Resolution The number of vertical and
171. rea is smaller than the paper size as shown below Portrait Landscape 2 2 2 2 14 14 14 t1 Windows printer driver and BRScript Driver for Windows Macintosh printer driver and Macintosh Portrait 1 4 23 mm 4 23 mm 2 6 35 mm 4 23 mm Landscape 1 4 23 mm 4 23 mm 2 5 08 mm 4 23 mm E Note The unprintable area shown above is for A4 size paper The unprintable area changes with the paper size 11 Chapter 2 Acceptable paper and other print media Print quality may vary according to the type of paper you are using You can use the following types of print media thin paper plain paper thick paper bond paper recycled paper transparencies labels or envelopes For best results follow the instructions below E Use paper made for plain paper copying E Use paper that is 60 to 105 g m E Use labels and transparencies which are designed for use in laser machines E DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds E For correct printing you must choose the same paper size from your software application as the paper in the tray E Avoid touching the printed surface of the paper immediately after printing E When you use transparencies remove each sheet immediately to prevent smudging or paper jams E Use long grain paper with a neutral Ph value and a moisture content of approx 5 12
172. s one Remove any additional trays Unusable Device An incompatible or broken device has been connected to the USB direct interface Remove the USB Flash memory drive from the USB direct interface 128 Transferring your faxes or Fax Journal report If the LCD shows E Print Unable XX E Scan Unable XX We recommend transferring your faxes to another fax machine or to your PC See Transferring faxes to another fax machine on page 129 or Transferring faxes to your PC on page 129 You can also transfer the Fax Journal report to see if there are any faxes you need to transfer See Transferring Fax Journal report to another fax machine on page 129 Note If there is an error message on the machine s LCD after the faxes have been transferred disconnect the machine from the power source for several minutes and then reconnect it Transferring faxes to another fax machine If you have not set up your Station ID you cannot enter fax transfer mode See Setting your station ID in the Quick Guide 1 Press Menu 9 0 1 Do one of the following E If the LCD shows No Data there are no faxes left in the machine s memory Press Stop Exit E Enter the fax number to which faxes will be forwarded 6 Press Start Troubleshooting and routine maintenance Transferring faxes to your PC You can transfer the faxes from your machine s memory to your PC Make sure that you ha
173. s running low the LCD shows Toner Low i Approx cartridge yield is declared in accordance with ISO IEC 19752 Note It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning A CAUTION A noT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot To prevent injury when you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you do this you may get burned Troubleshooting and routine maintenance 1 Press the front cover release button and open the front cover 2 Slowly take out the drum unit and toner cartridge assembly IMPORTANT e We recommend that you put the drum unit and toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration 143 Push down the blue lock lever and take the used toner cartridge out of the drum unit DO NOT put a toner cartridge into a fire It could explode resulting in injuries We IMPORTANT e Handle the toner cartridge carefully If
174. s are not too tight or too loose ABCP ijk against the paper stack cae an B E Set the paper guides correctly See Loading paper in the standard A c d e paper tray on page 8 a b 2 3 4 E f you are using the MP tray see Loading paper in the multi purpose 0 1 tray MP tray on page 9 Page skewed E The paper tray may be too full Check the paper type and quality See Acceptable paper and other print media on page 12 BS Ghost Make sure that you use paper that meets our specifications Rough surfaced paper or thick paper may cause the problem See Acceptable paper and other print media on page 12 Make sure that you choose the correct media type in the printer driver or in the machine s Paper Type menu setting See Acceptable paper and other print media on page 12 and Basic tab in the Software User s Guide on the CD DVD ROM The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 145 The fuser unit may be contaminated Call your KONICA MINOLTA dealer for service ABCDEFGH abcdefghijk ABCD abcde 01234 Wrinkles or creases Check the paper type and quality See Acceptable paper and other print media on page 12 Make sure that paper is loaded correctly See Loading paper in the standard paper tray on page 8 Turn over the stack of paper in the tray or rotate the paper 180 in the input tray 118 Troubleshooting
175. s product in the vicinity of gas leak 98 Safety and legal Standard telephone and FCC notices These notices are in effect on models sold and used in the United States only When programming emergency numbers or making test calls to emergency numbers E Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up E Perform these activities in the off peak hours such as early morning or late evening This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the backside of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXxX If requested this number must be provided to the telephone company You may safely connect this equipment to the telephone line by means of a standard modular jack USOC RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but
176. s software and its documentation for any purpose is hereby granted without fee provided that i the above copyright notices and this permission notice appear in all copies of the software and related documentation and ii the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific prior written permission of Sam Leffler and Silicon Graphics THE SOFTWARE IS PROVIDED AS IS AND WITHOUT WARRANTY OF ANY KIND EXPRESS IMPLIED OR OTHERWISE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE INNO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE 106 Safety and legal Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS INC bizhub and PageScope are trademarks or registered trademarks of KONICA MINOLTA BUSINESS TECHNOLOGIES INC Microsoft Windows Windows Server and Internet Explorler are registered trademarks of Microsoft Corporation in the United States and or other countries Windows Vista is either a registered trademark or a
177. s using the ADF You can sort multiple copies Pages will be stacked in the order 1 2 3 1 2 3 1 2 3 and so Make sure you are in Copy mode Load your document in the ADF Use the dial pad to enter the number of copies up to 99 Press Sort 96 000 7 Press Start Changing text copy resolution You can change the text copy resolution to 1200x600dpi if you are using the scanner glass and have selected Text as the Contrast Quality and an enlargement or reduction ratio of 100 The default setting is 600dpi Make sure you are in Copy mode Put your document on the scanner glass Press Menu 3 2 Press A or Y to choose the text copy resolution Press OK Press Stop Exit Adjusting Contrast and Brightness Contrast Adjust the contrast to help an image look sharper and more vivid To temporarily change the contrast setting follow the steps below Make sure you are in Copy mode B Load your document 6 Use the dial pad to enter the number of copies up to 99 O Press Contrast Quality Press A or to choose Contrast Press OK Press lt 4 or gt to increase or decrease the contrast Press OK 6 Press Start To change the default setting follow the steps below Press Menu 3 4 Press lt 4 or gt to increase or decrease the contrast Press OK Press Stop Exit Making copies Brightness Adjust the copy brightness
178. ss OK 27 Chapter 4 Switching Users This setting allows you to switch between registered restricted users or Public mode when Secure Function Lock is turned on Changing to the restricted user Mode Hold down Shift as you press Secure Direct Press A or to choose your name Press OK Enter your four digit password Press OK KA Note If you press a Mode key that is restricted Access Denied will appear on the LCD and then the machine will ask your name If you are a restricted user with access to this Mode press A or to choose your name and enter your four digit password Changing to the Public Mode After a restricted user has finished using the machine it will return to the Public setting within the same time as the Mode Timer setting Menu 1 1 See Mode Timer on page 19 You can also exit from the restricted user mode by pressing the current Mode key you are in Then the LCD will ask you Go to Public Press Aor Y to choose 1 Yes Press OK 28 Setting Lock Setting Lock lets you set a password to stop other people from accidentally changing your machine settings Make a careful note of your password If you forget it you will have to reset the passwords stored in the machine Please call your administrator or KONICA MINOLTA dealer While Setting Lock is On you cannot change the following settings without a password E Date Time E Station ID E Address Book E Mode Ti
179. ster en une combinaison quelconque de dispositifs a la seule condition que la somme d indices d equivalence de la sonnerie de tous les dispositifs n excede pas 5 101 Laser safety This equipment is certified as a Class 1 laser product as defined in IEC 60825 1 A2 2001 specifications under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 This means that the equipment does not produce hazardous laser radiation Since radiation emitted inside the equipment is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation FDA regulations U S Food and Drug Administration FDA has implemented regulations for laser products manufactured on and after August 2 1976 Compliance is mandatory for products marketed in the United States One of the following labels on the back of the machine indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States COMPLIES WITH 21CER 1040 10 AND 1040 11 EXCEPT FOR DEVIATIONS PURSUANT TO LASER NOTICE NO 50 DATED JUNE 24 2007 Use of controls adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure Internal laser radiation Max Radiation Power 5 mW Wave Length
180. t generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures E Reorient or relocate the receiving antenna E Increase the separation between the equipment and receiver E Connect the equipment into an outlet on a circuit different from that to which the receiver is connected E Call the dealer or an experienced radio TV technician for help E This transmitter must not be co located or operated in conjunction with any other antenna or transmitter Safety and legal IMPORTANT Changes or modifications not expressly approved by us could void the user s authority to operate the equipment A shielded interface cable should be used to ensure compliance with the limits for a Class B digital device This equipment may not be used on coin service lines provided by the telephone company or connected to party lines We cannot accept any financial or other responsibilities that may be the result of your use of this information including direct special or consequential damages There are
181. tch before you install or remove the SO DIMM Remove the SO DIMM cover and interface access cover Unpack the SO DIMM and hold it by its edges IMPORTANT To prevent damage to the machine from static electricity DO NOT touch the memory chips or the board surface Options 5 Hold the SO DIMM by the edges and align the notches in the SO DIMM with the protrusions in the slot Insert the SO DIMM diagonally 1 then tilt it toward the interface board until it clicks into place 2 QO Put the interface access cover and the SO DIMM cover back on Plug the machine s power cord back into the electrical socket first and then connect the interface cable Plug in the telephone line cord Turn on the machine s power switch E Note To make sure that you have installed the SO DIMM properly you can print the user settings page that shows the current memory size See How to print a report on page 71 109 Troubleshooting and routine maintenance Troubleshooting If you think there is a problem with your machine check the chart below and follow the troubleshooting tips Most problems can be easily resolved by yourself If you need additional help KONICA MINOLTA offers the latest FAQs and troubleshooting tips Visit us at http konicaminolta com If you are having difficulty with your machine If you think there is a problem with the way your faxes look make a copy first If t
182. ter more settings when the LCD asks you the following message Press Start If you are using the scanner glass the LCD will prompt you to choose one of the options below E Press 1 to send another page Go to step E Press 2 or Start to send the document 8 Place the next page on the scanner glass press OK Repeat steps and for each additional page Your machine will automatically send the fax K Note The document will be stored and can be retrieved from any other fax machine until you delete the fax from memory To delete the fax from memory press Menu 2 7 See Checking and cancelling waiting jobs on page 39 Setup for polled transmit with a secure code Secure polling lets you restrict who can get the documents you set up to be polled Secure polling only works with KONICA MINOLTA fax machines If another person wants to retrieve a fax from your machine they will have to enter the secure code Make sure you are in Fax mode Load your document Press Menu 2 2 6 Press A or Y to choose Secure Press OK Enter a four digit number Press OK 6680 Press 2 to choose 2 No if you do not want to enter more settings when the LCD asks you the following message Press Start Polling If you use the scanner glass the LCD will prompt you to choose one of the options below E Press 1 to send another page Go to step E Press 2 or Start to send t
183. the Transmission Verification Report If transmission is not successful ERROR will appear next to RESULT Fax Journal You can set the machine to print a fax journal activity report at specific intervals every 50 faxes 6 12 or 24 hours 2 or 7 days The default setting is Every 50 Faxes this means that your machine will print the journal when the machine has stored 50 jobs If you set the interval to of you can still print the report by following the steps on the next page Press Menu 2 4 2 Press A or to choose an interval Press OK If you choose 7 days you will be asked to choose a day when you want the 7 day countdown to begin Enter the time to begin printing in 24 hour format Press OK For example enter 19 45 for 7 45 PM 4 Press Stop Exit If you choose 6 12 24 hours 2 or 7 days the machine will print the report at the selected time and then erase all jobs from its memory If the machine s memory becomes full with 200 jobs before the time you chose has passed the machine will print the journal early and then erase all jobs from memory If you want an extra report before it is due to print you can print it manually without erasing the jobs from memory Printing reports Reports The following reports are available 1 XMIT Verify Displays the Transmission Verification Report for your last outgoing 200 faxes and prints the last report 2 Help List Prints
184. the numbers 0 9 or Press OK Press Stop Exit Note Do not use the same code used for your Remote Activation code x51 or Remote Deactivation code 51 See Changing the Remote Codes on page 52 You can change your code at any time If you want to make your code inactive press Clear Back and OK in to restore the default setting 63 Chapter 9 Using your Remote Access Code 1 Dial your fax number from a telephone or another fax machine using touch tone When your machine answers immediately enter your Remote Access Code The machine signals if it has received messages E No beeps No messages received 7 long beep Fax message received O The machine gives two short beeps to tell you to enter a command The machine will hang up if you wait longer than 30 seconds before entering a command If you enter an invalid command the machine will beep three times 6 Press 9 0 to reset the machine when you have finished QO Hang up fi Note If your machine is set to Manual mode you can still access the remote retrieval features Dial the fax number as normal and let the machine ring After about 100 seconds you will hear a long beep to tell you to enter the remote access code You will then have 30 seconds to enter the code 64 Retrieving fax messages 1 Dial your fax number from a telephone or another fax machine using touch tone When your machin
185. tion BPEZASEU Pause m OO BO S Three digit number K Note Ifthe LCD shows Register Now when you enter a One Touch or a Speed Dial number it means that a number is not stored there 53 Chapter 8 Search You can search alphabetically for names you have stored in the One Touch and Speed Dial memories See Storing One Touch Dial numbers on page 55 and Storing Speed Dial numbers on page 56 Press Search Speed Dial D Press the dial pad keys for the first few letters of the name Use the chart on Entering text on page 170 to help you enter letters Press OK 3 Press A or to scroll until you find the name you are looking for Press OK E Note e If you are using LDAP names that are stored in the LDAP address book a will appear next to the names on the LCD screen e You can press Resolution to change the fax resolution 4 Press Start K Note Ifyou do not enter a letter and press OK in step all registered names will appear Press A or to scroll until you find the name you are looking for If you are using LDAP you must enter the letters of your search in step If the LCD shows No Contact Found when you enter the first few letters of the name it means that a name for the letter is not stored 54 LDAP search If the machine is connected to your LDAP server you can search for information such as fax numbers and E mail addresses from your server For details
186. tions Check that the machine is plugged in and switched on If an external phone is connected to the machine send a manual fax by lifting the handset of the external telephone and dialling the number Wait to hear the fax receiving tones before pressing Start 110 Troubleshooting and routine maintenance Telephone line or connections continued Difficulties Suggestions The machine does not answer when called Make sure the machine is in the correct receive mode for your setup See Receiving a fax on page 41 Check for a dial tone If possible call your machine to hear it answer If there is still no answer check the telephone line cord connection If you do not hear ringing when you call your machine ask your telephone company to check the line Sending faxes Difficulties Suggestions Poor sending quality Try changing your resolution to Fine or S Fine Make a copy to check your machine s scanner operation If the copy quality is not good clean the scanner See Cleaning the scanner on page 138 Transmission Verification Report says RESULT ERROR There is probably temporary noise or static on the line Try sending the fax again If you are sending a PC Fax message and get RESULT ERROR on the Transmission Verification Report your machine may be out of memory To free up extra memory you can turn off fax storage See Turning off Remote Fax Options on
187. to be replaced regularly to maintain the print quality The parts listed below will have to be replaced after printing approximately 50 000 pages for PF Kit MP and 100 000 pages for PF Kit 1 PF Kit 2 Fuser and Laser Please call your KONICA MINOLTA dealer when the following messages appear on the LCD LCD message Description Replace Part Replace paper feeding kit for s MP tray PF kit MP Replace Part Replace paper feeding kit for s Tray 1 PF kit 1 Replace Part Replace paper feeding kit for s Tray 2 PF kit 2 Replace Part Replace fuser unit S Fuser Unit Replace Part Replace laser unit S Laser Unit 148 Machine Information Checking the Serial Number You can see the machine s Serial Number on the LCD Press Menu 8 1 2 Press Stop Exit Checking the Page Counters You can see the machine s Page Counters for copies printed pages reports and lists faxes or a summary total Press Menu 8 2 Press A or Y to see Total Fax List Copy Or Print 6 Press Stop Exit Checking the remaining life of parts You can see the remaining life of the machine s drum unit and periodic maintenance parts on the LCD Press Menu 8 3 Press A or to choose 1 Drum 2 Fuser 3 Laser 4 PF kit MP 5 PF kit lor PF Kit 21 Press OK 1 pr Kit 2 appears only when the optional PF P10 tray is installed Press Stop Exit R
188. toner scatters on your hands or clothes wipe or wash it off with cold water at once e To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations e KONICA MINOLTA machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with genuine KONICA MINOLTA toner cartridges TNP24 KONICA MINOLTA cannot guarantee this optimum performance if toner or toner cartridge of other specifications are used KONICA MINOLTA does not therefore recommend the use of cartridge other than genuine KONICA MINOLTA cartridges with this 144 machine or the refilling of used cartridge with toner from other sources If damage is caused to the drum unit or other part of this machine as a result of the use of toner or toner cartridge other than genuine KONICA MINOLTA products due to the incompatibility or lack of suitability of those products with this machine any repairs required as a result may not be covered by the warranty Unpack the toner cartridge just before you put it in the machine If a toner cartridge is left unpacked for a long time the toner life will be shortened Be sure to seal up the used toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge O Unpack the new toner cartridge Gently shake from side to side several times to distribute the toner evenly inside the cartridge
189. trademark of Microsoft Corporation in the United States and other countries Apple Macintosh Safari and TrueType are trademarks of Apple Inc registered in the United States and other countries Intel and Pentium are trademarks of Intel Corporation in the U S and other countries AMD is a trademark of Advanced Micro Devices Inc Adobe Flash Illustrator PageMaker Photoshop PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Epson is a registered trademark and FX 80 and FX 850 are trademarks of Seiko Epson Corporation IBM and Proprinter are either registered trademarks or trademarks of International Business Machines Corporation in the United States and or other countries BROADCOM SecureEasySetup and the SecureEasySetup logo are trademarks or registered trademarks of Broadcom Corporation in the United States and or other countries Nuance the Nuance logo PaperPort and ScanSoft are trademarks or registered trademarks of Nuance Communications Inc or its affiliates in the United States and or other countries OpenLDAP is a registered trademark of the OpenLDAP Foundation Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs All other trademarks are the property of their respective owners 107 Options Optional paper tray PF P10 An o
190. tray completely out of the sides toward you to open the fuser cover 1 machine machine or the duplex tray back output tray Put the duplex tray back in the machine Put the drum unit and toner cartridge assembly back in the machine 8 Close the front cover 136 Routine maintenance Use neutral detergents DO NOT use any flammable substances spray or organic solvent liquids containing alcohol ammonia to clean the inside or outside of the machine Doing this may cause a fire or electrical shock For more information see Important safety instructions on page 97 v IMPORTANT The drum unit contains toner so handle it carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once Cleaning the outside of the machine Turn off the machine Unplug the telephone line cord first disconnect all cables and then unplug the power cord from the electrical socket Pull the paper tray completely out of the machine Troubleshooting and routine maintenance Wipe the outside of the machine with a dry lint free soft cloth to remove dust O Remove any paper that is in the paper tray wipe the inside and the outside of the paper tray with a dry lint free soft cloth to remove dust Re load the paper and put the paper tray firmly back in the machine Plug the machine s power cord back into the electrical socket first
191. trol Panel Network and Internet Windows Firewall and click Change settings When the User Account Control screen appears do the following Users who have administrator rights Click Continue m For users who do not have administrator rights Enter the administrator password and click OK Make sure that Windows Firewall on the General tab is set to On Click the Exceptions tab Click the Add port button To add port 54925 for network scanning enter the information below 1 In Name Enter any description for example KONICA MINOLTA Scanner 2 In Port number Enter 54925 3 Make sure UDP is chosen Then click OK Click the Add port button To add port 54926 for Network PC Fax enter the information below 1 In Add port Enter any description for example PC Fax 2 In Name Enter 54926 3 Make sure Port number is chosen Then click UDP Make sure that the new setting is added and is checked and then click OK If you still have trouble with your network connection such as network scanning or printing check File and Printer Sharing box in the Exceptions tab and then click Apply Your computer cannot find your machine Windows The firewall setting on your PC may be rejecting the necessary network connection For details see the instructions above Macintosh Re select your machine in the Device Selector application located in Macintosh HD Library Printers KO
192. ts printing If you are using the scanner glass go to step After the machine scans the page press 1 to scan the next page 78 8 Put the next page on the scanner glass Press OK Repeat steps and for each page of the layout After all the pages have been scanned press 2 in step to finish If you are copying from the ADF Insert your document face up in the direction shown below m 2in 1 P lt a lt N 2 m 2in1 L oao i m 4in1 P d nn mf lhe m 4in1 L 1 2 3 4 If you are copying from the scanner glass Insert your document face down in the direction shown below E 2 in 1 P r BESTT ESE SE 71 2 E 2 in 1 L G E m _ 2 E 4 in 1 P lt 4 bond I Aw ak E 4in 1 L X c 2 S ee B 1 z z AIE Making copies Duplex 2 sided copying If you want to use the duplex copy feature load your document in the ADF If you get an Out of Memory message while you are making duplex copies try installing extra memory See Out of memory message on page 82 Duplex Co
193. tting is Duplex Check the paper size setting in the printer driver You need to choose A4 size of paper 60 to 105 g m The machine is not printing or has stopped printing and the machine s status LED is yellow Press Job Cancel As the machine cancels the Job and clears it from the memory it may produce an incomplete printout Scanning difficulties Difficulties Suggestions TWAIN errors appear while scanning Make sure that the KONICA MINOLTA TWAIN driver is chosen as the primary source In PaperPort 11SE click File Scan or Get Photo and choose the KONICA MINOLTA TWAIN driver OCR does not work Try increasing the scanning resolution Network scanning does not work See Network difficulties on page 114 Software difficulties Difficulties Suggestions Cannot install software or print Run the Repair Multi Function Suite program on the CD DVD ROM This program will repair and reinstall the software Cannot perform 2 in 1 or 4 in 1 printing Check that the paper size setting in the application and in the printer driver are the same The machine does not print from Adobe Illustrator Try to reduce the print resolution See Advanced tab in the Software User s Guide on the CD DVD ROM 113 Paper handling difficulties Difficulties Suggestions The machine does not load paper The LCD shows No Paper o
194. u choose off the machine will stay in the mode you used last Also this setting also sets the time the machine will change from individual user to the Public user when using Secure Function Lock See Switching Users on page 28 C IC I5 Copy Fax Scan Press Menu 1 1 Press A or to choose 0 Sec 30 Secs 1 Min 2 Mins 5 Minsor Off Press OK 6 Press Stop Exit General Setup Paper settings Paper Type Set up the machine for the type of paper you are using This will give you the best print quality D Do one of the following E To set the paper type for the MP Tray press Menu 1 2 1 1 E To set the paper type for Tray 1 press Menu 1 2 1 2 E To set the paper type for Tray 2 1 press Menu 1 2 1 3 if you installed the optional tray 1 Tray 2 Only or T2 appears only if the optional tray is installed Press A or to choose Thin Plain Thick Thicker Transparency or Recycled Paper Press OK Press Stop Exit Note You can choose Transparency for Tray 1 and the MP Tray 19 Chapter 3 Paper Size You can use ten sizes of paper for printing copies A4 Letter Legal Executive A5 A5 L A6 B5 B6 and Folio and four sizes for printing faxes A4 Letter Legal and Folio When you change the size of paper in the tray you will also need to change the setting for paper size at the same time so your machine can fit the document or an incoming fax
195. u so you can choose another setting E f you have finished choosing settings press 2 and go to the next step for sending your fax 35 Chapter 5 Electronic cover page This feature will not work unless you have already programmed your Station ID See the Quick Guide You can automatically send a cover page with every fax Your cover page includes your Station ID a comment and the name or number stored in the One Touch or Speed Dial memory By choosing Next Fax On you can also display the number of pages on the cover page You can choose one of the following preset comments 1 Comment Off 2 Please Call 3 Urgent 4 Confidential Instead of using one of the preset comments you can enter two personal messages of your own up to 27 characters long Use the chart on page 170 for help entering characters See Composing your own comments on page 36 5 User Defined 6 User Defined Composing your own comments You can set up two comments of your own Make sure you are in Fax mode 2 Press Menu 2 2 8 6 Press A or to choose 5 or 6 to store your own comment Press OK Enter your own comment using the dial pad Press OK Use the chart on page 170 for help entering characters 36 Send a cover page for the next fax If you want to send a cover page only for the next fax your machine will ask you to enter the number of pages you are sending so it can be printed on the
196. updates visit http konicaminolta com The print speed may change depending on the type of document you print 179 Interfaces Parallel A bi directional shielded parallel cable that is IEEE 1284 compliant and no longer than 2 0 m 1 USB Use a USB 2 0 interface cable that type A B is no longer than 2 0m 3 LAN cable Use an Ethernet UTP cable category 5 or greater 1 Parallel cable is not supported for Window Vista Windows 7 Windows Server 2003 Windows Server 2003 x64 Edition and Windows Server 2008 Your machine has a Hi Speed USB 2 0 interface The machine can also be connected to a computer that has a USB 1 1 interface Third party USB ports are not supported for Macintosh Direct Print feature Compatibility PDF version 1 7 JPEG Exif JPEG PRN created by bizhub 20 printer driver TIFF scanned by bizhub 20 PostScript 3 created by BR Script 3 printer driver XPS version 1 0 1 PDF data including a JBIG2 image file a JPEG2000 image file or transparency files are not supported 180 Computer requirements Specifications Minimum System Requirements and Supported PC Software Functions Computer Platform Processor Minimum Recommended Hard Disk Space Supported Supported amp Operating System Minimum RAM RAM to install PC PC Version Speed For For Software Interface 3 Drivers Applications Functions Operating 2000 or equivalent PC
197. ve installed Multi Function Suite on your PC and then turn on PC Fax Receiving on the PC For details about PC Fax Receive see PC FAX receiving in the Software User s Guide on the CD DVD ROM 2 Make sure that you have set PC Fax Receive onthe machine See PC Fax Receive on page 61 If faxes are in the machine s memory when you set up PC Fax Receive the LCD will ask if you want to transfer the faxes to your PC Do one of the following E To transfer all faxes to your PC press 1 You will be asked if you want a backup print To exit and leave the faxes in the memory press 2 O Press Stop Exit Transferring Fax Journal report to another fax machine If you have not set up your Station ID you cannot enter fax transfer mode See Setting your station ID in the Quick Guide Press Menu 9 0 2 Enter the fax number to which the Fax Journal report will be forwarded 3 Press Start 129 Document jams If the document is jammed follow the steps below IMPORTANT After removing a jammed document check that no paper scraps are left in the machine that could cause another jam Document is jammed in the top of the ADF unit Take out any paper from the ADF that is not jammed Open the ADF cover Pull the jammed document out to the left IUS SEE O Close the ADF cover 6 Press Stop Exit 130 Document is jammed under the document cover Take out
198. void damaging your machine while using the ADF DO NOT pull on the document while it is feeding EA Note To scan non standard documents see Using the scanner glass on page 18 E Make sure documents written with ink are completely dry E Documents to be faxed must be from 148 to 215 9 mm wide and from 148 to 355 6 mm long and of a standard weight 80 g m Loading paper and documents Unfold the ADF document output support flap 1 and the ADF support flap 2 Fan the pages well Place your document face up top edge first in the ADF until you feel it touch the feed roller Adjust the paper guides 1 to fit the width of your document 17 Chapter 2 Using the scanner glass You can use the scanner glass to fax copy or scan pages of a book or one page at a time Documents can be up to 215 9 mm wide and 355 6 mm long To use the scanner glass the ADF must be empty ay Lift the document cover Using the document guidelines on the left centre the document face down on the scanner glass T as akin IENEI olla s 6 Close the document cover IMPORTANT If the document is a book or is thick do not slam the cover or press on it Eee 18 Mode Timer The machine has three mode keys on the control panel Fax Scan and Copy You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode If yo
199. w setting until you change it You can also change the ring volume through the menu Press Menu 1 3 1 Press A or to choose Of f Low Med or High Press OK Press Stop Exit Beeper volume When the beeper is on the machine will beep when you press a key make a mistake or after you send or receive a fax You can choose a range of volume levels from High to off Press Menu 1 3 2 Press A or to choose Of f Low Med or High Press OK Press Stop Exit Speaker volume You can choose a range of speaker volume levels from High to Off Press Menu 1 3 3 Press A or Y to choose Of f Low Med or High Press OK Press Stop Exit General Setup Automatic daylight savings time You can set the machine to change automatically for Daylight Savings Time It will set itself forward one hour in the Spring and back one hour in the Autumn Press Menu 1 4 Press A or to choose On or Off Press OK 3 Press Stop Exit 23 Chapter 3 Ecology features Toner Save You can save toner using this feature When you set Toner Save to On prints appear lighter The default setting is Off D Press Menu 1 5 1 Press A or to choose On or Off Press OK 6 Press Stop Exit EA Note We do not recommend Toner Save for printing Photo or Grayscale images Sleep Time The Sleep Time setting can reduce power consumption by turning off the fuser
200. y not appear 86 O Press Start if you have finished O Press the dial pad key to enter the number of copies you want Press OK Direct Print QO Press Start to print the data IMPORTANT To prevent damage to your machine DO NOT connect any device other than a digital camera or USB Flash memory drive to the USB direct interface DO NOT remove the USB Flash memory drive or digital camera from the USB direct interface until the machine has finished printing KA Note e If you want to change the default setting for the paper tray to feed paper from press Menu 1 6 3 to change the paper tray setting You can change the default settings for Direct Print by using the control panel when the machine is not in the Direct Print mode Press Menu 5 to enter the USB Direct I F menu See Menu table on page 152 Printing data from a USB Flash memory drive or a digital camera supporting mass storage Understanding the error messages Once you are familiar with the types of errors that can occur while you print data from the USB Flash memory drive with Direct Print you can easily identify and troubleshoot any problems E Out of Memory This message will appear if you are working with images that are too large for the machine s memory E Unusable Device This message will appear if you connect an incompatible or broken device to the USB direct interface To clear the error unplug the device from th
201. your document Press Menu 2 2 1 O Press A or to choose Auto Light or Dark Press OK E Note Even if you choose Light or Dark the machine will send the fax using the Auto setting if you choose Photo as the Fax Resolution Sending a fax Changing Fax Resolution The quality of a fax can be improved by changing the Fax Resolution Resolution can be changed for the next fax or for all faxes To change the Fax Resolution setting for the next fax Make sure you are in Fax mode Load your document Press Resolution then A or to choose the resolution Press OK To change the default Fax Resolution setting 1 Make sure you are in Fax mode B Press Menu 2 2 2 Press A or to choose the resolution you want Press OK e Note You can choose four different resolution settings Standard Suitable for most typed documents Fine Good for small print and transmits a little slower than Standard resolution S Fine Good for small print or artwork and transmits slower than Fine resolution Photo Use when the document has varying shades of gray or is a photograph This has the slowest transmission time 37 Chapter 5 Dual access You can dial a number and start scanning the fax into memory even when the machine is sending from memory receiving faxes or printing PC data The LCD will show the new job number The number of pages you can scan into the memory will

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