User guide
Contents
1. IP Output Configurations using the Link sockets They can however be distributed using an IP output module and the AUX sockets See the IP output module user guide for further information 8 View the Status information area to see the following e The link s RTP status e The transfer bitrate e The number of license services used e The total number of purchased service licenses 9 Press the Submit button 10 Press the Apply button 96 IP Output Configurations License limitations The following message is displayed if more services have been selected than are permitted by the current licenses All activated IP services sre used please aquire audit mal Hem en to add more kend Modifying To modify and existing IP output configurations 1 Press the Setup button associated with the IP output configuration 2 Make the required modifications as when creating an IP output configuration 3 Press the Submit button on the IP output setup window 4 Press the Apply button when the modifications have been made Deleting 1 Press the Delete button for the IP output to be removed 2 Confirm that the selected IP output is to be removed 3 Press the Apply button 57 IP Output Configurations EIT EPG output If you want to distribute EIT information in connection with your IP output you can choose between e distributing EIT information with every single IP service or e use a barker c2. Simple Network Management Protocol SNMP is an Internet standard protocol that you use for exchanging management information between the equipment in a CATV network You can use SNMP to monitor sub headends fibre notes and amplifiers or to check the status of the equipment Settings for TDX Service Tool Language settings Country settings Time zone settings License handling IP settings gt A A gt Password settings A A w SNMP settings Connection settings for SNMP server Manager IP 192 168 0 5 SNMP port 161 SNMP port Traps 162 Community string Fern68 gt System maintenance 1 Press the Admin button at the top right hand corner of the System window 2 Expand the SNMP settings area 3 Specify the IP address of the computer that monitors the network i e the SNMP manager 4 Specify new SNMP port numbers if you want to change the default values in the two SNMP port fields 5 Enter a password to access the SNMP manager in the Community string field 6 Press the OK button For an overview of SNMP traps see SNMP Traps 35 General Settings Administration Re booti ng Settings for TDX Service Tool Language settings Country settings Time zone settings Password settings License handling IP settings SNMP settings C h ir Kid Ki Kid Kid System maintenance Firmware Version In use 2 2 1 28518 Change TDS Service Tool version 2 2 1 28518 Reboot TDX
3. User guide TDX Headend Unit Art No 492090 Contents Contents AS AKTER Le LE EE EE e EE d Eed e EE Ree INTRODUCTION BE BOX CONTENT ee en a ee ren ee ee ee ee HEADEND OVERVIEW Eee en en enge Sale ITE ee en een SINGLE HEADEND INSTALLATION HE Vleit Ka Le nec ohe eset a E EE E EEEE AAE EEE OAE ER AEAEE A VENTILATION REQUIREMENT eegen PTT E PSV re E MULTI HEADEND INSTALLATION a ae 10 VENTILATION REQUIREMENTS 2 sccccccccccssssneeeeeeceecasssneeeeeesescossennecececsecossseneeeeesseacasseneeeeeseeacaseneeeeeesescaseaeeeeessssaseneeeees 10 Horizontal installation E 10 Vaca INSIAAN E 10 EUREN 11 IPA EI GE KO T 11 TKM Al A EE 12 S debe ah W 13 Bei 13 CONNECTING RI Eu eer elle ME 13 MULTI BEER 14 RESETFING JPZDBRE ee 14 INPUT MO BEES SEE EET ee Eee 15 mea ATO ETT 15 TAS EA AG JADU el 16 Pe etles ee 16 FOOD gle ES amet an entre ae en en ee ee ee eee 17 PRC TIOV IAG AOU TOO CS asic ee ee er 17 e iere rell EE 17 UTP UT MODULE nee EGE 18 DOPO OGUE e 18 seris e OUUU MOQUE nennen ee A EA E ee een 19 t tege ege e 19 TE e ee E 19 Module GI QS E 19 IO NIT OPIN Gra este tice ee es sce en S 20 DEE eege 20 Contents SERVICE TOOL EEN 23 VS et EI anni Ener ne nennen EEE E EEEE ER 23 Computer minimum requirements 110ccccccccccsseeeceeeccesenssessseeceesesssuesseecessesauseusssecessssssaaeuseeeessssssaaaeeecesssssaaaesseeeeees 23 Sialc IF ele 23 Physical connection to beacdend 23 SIALUNO DEIVIGE OO ee 24
4. EE ee EE ee 25 ADMINISTRATION TTT 27 LANGUAGE EEN 27 EIERN EEN 28 EEN dee EE ee 30 Riede 31 EEIE ER EE 32 SNE ne Le EEN 35 REBOOTING EE 36 VIEWING SYSTEM RE 37 FIRMWARE erinnere nme nina Eee eee EET TE nen ua 39 Bo 211 EE 39 Gean UD E 42 SYSTEM INFORMATION 0 c0cceccscescecceccecescescnccecescnscnscncesensencescesensensonsnseuseneeesesensensesensensoneesensenseueeseusensenensaneesensensensaas 43 VIEWING SYSTEM INFORMATION 43 DUPLICATED le CEET 44 MANAGING CONFIGURATION FILES ccccccecceccscescecceccecescnccecescnscnccecesenscnsesensensensesensensceensensenseneuseusensesensensneenseneaes 45 COREA TING EE 45 eng U E EE 45 IESELEN EE eee 45 II 45 UP FOD e ee ee ee anes ee ee ee een een 46 IP INPUT CONEFEIGURATIONS sx race anna a anna eaea enge 48 EECH 49 MODIFYING e ett tt LENE ERE RER ERE ER ERE ER ERE RTE T RTE L RTE T ET ET ELL LEE E LEE ERE EL ELL EET TELTET ET EEE LEE E nu nun nenn nenne nnnnnnennennnennennennsnenne nenn 53 DELETING ccccccccecccecceccecccccccucceccecuccuccucecuucuececucuucueaecuucuusuuaucsesuusucaesuucsusecausuussuaecsuceesueaucuecuuducuessesuusececucsuuaecaeeutseuaeseuaes 53 IP OUTPUT CONFIGURATIONS orccain R E 54 1 H e EEN 54 iere EEN 57 PAVING EE 57 DELETING ccccccceccececcecceccecsccecceccecsecucceccecsusuececaucsesuececsucsessucecusueceucecsecsucsecucsessececaussessucucsessussecetaucuuseccucuussuceccessuseusecseees 57 ER ERE OUTPUT SEE an EE 58 EIT EVERY IP SE
5. 1 2 Headend Installation Connect each headend unit to a combiner using RF cables from the RF output socket to the combiner Connect each headend unit to an approved earth connection point Provide power to each headend unit with the supplied power lead Connecting units Switch connection Note that headend units connected using a network switch require the Connection type field in the service tool s Admin IP Settings Setup window to be set to Switch Triax recommends that a network switch is used for connecting the main and subunits even if IP services are not currently supported The network switch used must support IGMP ver 2 and contain a sufficient number of ports to connect to the Link sockets on the main and subunits 1 Insert SFP copper transceivers into the Link 1 and Link 2 sockets on the main headend and subunit headend s Route a RJ45 Catbe or better cable from the Link 1 socket on the main unit and subunit s to the network switch Route a RJ45 Catbe or better cable from the Link 2 socket on the main unit and subunit s to the network switch Set the ID switch on the main headend and subunit headends to the following Main unit 3 Subunit 1 to 1 Subunit 2 if present to 2 Connect the network switch to the IP network 13 Headend Installation Multi headend installation Fiber optic Resetting IP address Fiber optic cables must be
6. headend is operational The headend is booting up An error has been detected in the headend which must be investigated The input module tuners are locked One or more Input module tuners are not locked The subunit is connected to the Main unit System Monitoring Sub Unit 2 in multi unit installation Unit Link 2 System Status Tuner Status Unit Link 1 Unit Link 2 Red No colour Green constant Red No colour Green constant Green flashing Red Green constant Red Green constant Red No colour Green constant Red No colour 22 There is a problem with the connection to the subunit No subunit is connected to the main unit The subunit is connected to the main unit There is a problem with the connection to the subunit No subunit is connected to the main unit Power is on and the headend is operational The headend is booting up An error has been detected in the headend which must be investigated The input module tuners are locked One or more Input module tuners are not locked The subunit is connected to the main unit There is a problem with the connection to the subunit No subunit is connected to the main unit The subunit is connected to the main unit There is a problem with the connection to the subunit No subunit is connected to the main unit Service tool Service Tool The headend needs to be c
7. system Reboot 1 Press the Admin button at the top of the right hand corner of the System window 2 Expand the System maintenance area 3 Press the Reboot button Note Changes to IP addresses only take effect when the headend has been rebooted 36 General Settings Administration Viewing system It is possible to save log files for viewing headend actions log 1 Press the Admin button at the top of the right hand corner of the System window 37 General Settings Administration Settings for TDX Service Tool Language settings Country settings Time zone settings Password settings License handling IP settings SNMP settings Ka System maintenance Firmware Version In use 2 2 1 28518 Change TDS Service Tool version 2 2 1 28518 Reboot TOX system 2 Expand the System maintenance area 3 Press the Save log button File Download Do you want to open or save this file Name tdxlog tet Type Text Document 10 0MB From 192 168 0 100 While files from the Intemet can be useful some files can potentially ham your computer f you do not trust the source do not open or save this file What s the risk Press Open to view the log file in notepad 5 Press Save to specify a file location and if required rename the log file as per normal Windows operating system procedure 38 General Settings Administration Firmware Updating Firmware updates are available from the Triax home pag
8. the first time 4 Specify a new password in the New password field 5 Re specify the new password in the Confirm password field 6 Press the OK buiton 30 General Settings Administration Licences Licenses handle particular services e g IP input and or IP output or SNMP functionality When you have purchased licences they need to be activated in the headend system Settings for TDX Service Tool Language settings Country settings Time zone settings Password settings License handling View licenses and enter activation keys Senal number 0492000012011390087 TOX unique ID SD659F7FAFFA Activation key IP output service Quantity 60 VIP input service Quantity 60 SNMP Quantity 1 gt IP settings SNMP settings System maintenance 1 Press the Admin button at the top right hand corner of the System window 2 Expand the Licence handling area 3 Contact Triax Sales and provide the contents of the serial number and unique ID fields 4 Enter the code provided by Triax Sales into the Activation key field 5 Press the Activate button 6 Press the OK button Note Clicking the Activate button accesses the available licence s the TDX unique ID changes the activation key is deleted and the activated licenses are listed in the pane Additional licenses are purchased by contacting Triax and providing the serial number and unique ID A new activation key will then be provided for accessing the
9. used to connect the main headend unit to one or two subunits over distances greater than 100m The following SFP fibre optic transceivers must be used in the Link sockets Triax Art Type Data rate Reach Application 492087 Fiber 850nm LC 1000Mbps 550m Gigabit Ethernet 492088 Fiber 1310nm LC 1000Mbps 2km Gigabit Ethernet The IP address of a headend unit can be returned to the factory default address by using the ID switch 1 Turn off the power to the main unit 2 Set the ID switch on the main unit to 7 3 Turn on the power The four LEDs flash red and yellow until the process of resetting the IP address has been completed The LEDs show green constant if the reset process was successful 1 Turn off the power to the main unit 2 Set the ID switch on the main unit back to the initial setting 3 Turn on the power to the main unit The IP address has been reset to the factory default 14 Input modules Input module types Input Modules 16 input modules can be installed per headend unit Hot swap technology is used in the headend meaning that modules can be inserted removed moved when the headend is in operation Each input module is identified through the use of a specifically coloured label The label also indicates the module type s name and associated item number The remainder of the label is used for noting post installation module information Another label containing a barcode and serial number is loc
10. 000922009000 2220220252555 2 006820008889 60000 08090908089090000 0090800089 600000 u D D D ei G D D Input module area Output module area Mounting brackets Lock moe O D P Headend status LEDs Headend Overview Interior P Le ei A Input slots 16 in total B Extractor fans g a E C Earth terminal D Power input E RF output le _ Distributes the RF channels from the output modules using an F connector F Test point 20 dB RF test point of output 20 dB G Configuration port M wW ID OG Ethernet configuration port for setting up the headend unit H AUX1 amp 2 Distributes services from IP output modules J Link1 amp 2 Connects the main unit with subunits 1 and 2 Can also be used in connection with IP input and output K ID switch Switch for setting the ID of the main unit and the two subunits M Slot 1 amp 2 for auxiliary boards N Secure Digital SD card L Output slots 6 in total Auxiliary boards are used in connection with IP output modules Memory card for storage of the system configuration behind panel Headend Installation Single headend installation Mounting The headend can be mounted either on a system rack or directly onto a wall Brackets at the back of the unit Brackets at the front of the une Rack installation Wall installation 1 Attach the mounting brackets to the h
11. Item number s Label colour Name Item number s Label colour Name Item number s Label colour Name Item number s Label colour Note QAM FTA CI output module 492055 492056 Purple PAL FTA CI output module 492050 492051 492052 492053 Green COFDM FTA CI output module 492060 492061 Orange 2xCl Slots output module 492070 Black Some output modules also contain slots for two CAM modules Inserting output module Removing output module Auxiliary Modules Module status LED Output Modules Depending on where you want to insert the output module push the extractor fan to the opposite side CA module 1 Insert smart cards if relevant e Insert the service provider s smartcard into the CA module e Insert the CA module into either of the available slots in the output module Smart card Push the output module into an available output slot Press until the output module is locked into position Continue inserting all additional output modules Note details about the output module on the label optional See TW Note details about the output module on the label located on the inside of the door optional 7 Return the extractor fan to the centre of the output area 1 Release the lock mechanism on the module to be removed 2 Extract the module from the headend 3 Return the extractor fan to the centre of the output area Two slots are present in the middle of th
12. RVICE EEN 58 EIT BARKER CHANNEL 59 SNMP TRAPS EEN 61 Safety Safety Precautions Environment Power supply Weight Earth Disposal Operating temperature 10 C to 50 C Storage temperature 20 C to 70 C Max Operating humidity 80 RH Max Storage humidity 90 RH The input voltage must be 190 264 VAC gt 45 65 Hz 280 W Max Use only power connections installed by professionals Minimum weight 10 5 kg Maximum weight 13 8 kg Headend units must be correctly earthed according to applicable national regulations i Follow applicable national legislation when disposing of this R product This product may not be disposed of with general household waste Introduction Box contents Headend Overview The TDX cabinet is designed to accommodate up to 16 input modules and 6 quad output modules Up to three TDX headends can be combined as one system of up to 48 input muxes and 72 output channels The TDX headend system accommodates up to 490 services All incoming signals from input modules initially arrive in the TDX service pool where conversion to defined output signals occurs after which the converted signals are fed to output modules e TDX headend unit e 1x TDX Key 775310 e 2x Mounting brackets 775285 e 4 screws M4 x 8 hexagon ISO 7380 840200 e 1x Torx key 2 5 mm 848603 e 1x Power cord e User guide Headend Overview Headend overview Exterior 000000
13. additional licences 31 General Settings Administration IP addresses lt may be necessary to specify specific IP addresses for the headend to avoid network IP address conflicts Note Headend IP addresses can be reset to factory default settings if required This is done via the ID switch located on the headend unit s Settings for TDX Service Tool Language settings Country settings Time zone settings Password settings License handling IP settings Configuration port Change IP subnet and default gateway address IP address h92 168 0 111 Subnet mask 255 255 255 0 Default gateway 192 168 0 1 Edit link IP settings for system Enter setup The TDX uses 512 IP addresses for internal use specify first address Start 239 111 0 0 End 239 111 1 255 gt SNMP settings gt System maintenance D Cance em 1 Press the Admin button at the top right hand corner of the System window Expand the IP settings area 3 Specify the headend s IP address subnet mask and default gateway in the corresponding fields Next step is only relevant where Main and sub units are connected to the network via a Gigabit network switch 4 Press the Enter Setup button 32 General Settings Administration SWIICH The IP Settings window is used to specify unique IP addresses and subnet masks used by the Link 1 and Link 2 sockets on the main and sub units This provides additional functi
14. art update button to start updating 40 General Settings Administration 10 Select the Replace all radio button to update all of the headend s firmware i e modules system controller and user interface Recommended 11 Select the Update old packages radio button to only update outdated modules 12 Press the Start update button Note The Update old packages radio button should only be used in cases where the headend consists mainly of new modules but also contains some older modules that might benefit from an update Firwware update status window The firmware update takes approximately 5 minutes during which time upgrade information is displayed in the Status area 13 Press the Restart button when the firmware update has completed Note Service distribution to end users will be disrupted while the headend restarts ser application T Please restart your browser application 41 General Settings Administration 14 Restart the internet browser when prompted 15 Logon to the system tool and make any further changes Cleaning up Change firmware dialog 18115 1 Select the file 1 8 1 15258 1 8 1 15259 1 8 1 15261 11 8 1 15262 2 Click the Delete Package button 1 Select the firmware updates to be removed from the system tool 2 Press the Delete package button 42 General Settings Administration System Information Viewing System Detailed information i
15. ashing Red Green constant Red Green constant Red No colour Green constant Red No colour Colour Green constant Green flashing Red Green constant Red Green constant Red No colour Green constant Red No colour Green constant Green flashing Red Green constant Red Green constant 21 System Monitoring The headend is booting up An error has been detected in the headend which must be investigated The input module tuners are locked One or more Input module tuners are not locked The subunit is connected to the Main unit There is a problem with the connection to the subunit No subunit is connected to the Main unit The subunit is connected to the Main unit There is a problem with the connection to the subunit No subunit is connected to the Main unit Message Power is on and the headend is operational The headend is booting up An error has been detected in the headend which must be investigated The input module tuners are locked One or more Input module tuners are not locked The subunit is connected to the Main unit There is a problem with the connection to the subunit No subunit is connected to the Main unit The subunit is connected to the Main unit There is a problem with the connection to the subunit No subunit is connected to the Main unit Power is on and the
16. ated on the underside of the input module Name DVB C input module Item number s 492024 Label colour Crimson Name HDMI input module Item number s 492030 Label colour Orange Name A V input module Item number s 492080 Label colour Yellow Name DVB S DVB S2 input module Item number s 492020 Label colour Light blue Name DVB T DVB T2 input modules Item number s 492022 492023 Label colour Purple 15 Input Modules 1 Prize the protective cover away from an available input slot Inserting input modules 2 Retain the protective cover Note Any available input slot can be used 3 Push the input module into the input slot until the input module is locked in position 4 Note details for the input module on the label optional 5 Note details for the input module on the label located inside of the door optional 6 Continue inserting all additional input modules Attaching cables Signal cables can be attached when all input modules have been installed ingri sigra cable 7 connected to a Input module fromm the side ol the headend unit 1 Route the cables either through the cable openings on the top or on the sides of the headend 2 Attach the signal cables to the IN connector on the input module 16 Looping cables Removing input modules Moving input modules Input Modules Note Ensure that enough cable is available for relocating input modules to alterna
17. d Ka Submit completed nend 7 Press the Apply button The Network window now contains a single line of information stating which unit and socket is used by the EIT barker channel TDX Service Tool 60 SNMP traps PowerUp OID 1 3 6 1 4 1 41359 1 1 1 1 Trap generated when the TDX will be power cycled Login OID 1 3 6 1 4 1 41359 1 1 1 2 Trap generated when the web configurator is logged on Logout OID 1 3 6 1 4 1 41359 1 1 1 3 Trap generated when the web configurator is logged out TimeOut OID 1 3 6 1 4 1 41359 1 1 1 4 Trap generated when the web configurator is timed out FailedLogin OID 1 3 6 1 4 1 41359 1 1 1 9 Trap generated when the web configurator login has failed Restart OID 1 3 6 1 4 1 41359 1 1 1 6 Trap generated when TDX is restarted InputError OID 1 3 6 1 4 1 41359 1 1 1 7 Trap generated when an input module has an error e g module no longer locked to frequency missing module etc Clinsertion OID 1 3 6 1 4 1 41359 1 1 1 8 Trap generated when a Cl module is inserted in the TDX CiRemoval OID 1 3 6 1 4 1 41359 1 1 1 9 Trap generated when a Cl module is removed from the TDX 61 Modulelnsertion OID 1 3 6 1 4 1 41359 1 1 1 10 Trap generated when an input or output module is inserted ModuleRemoval OID 1 3 6 1 4 1 41359 1 1 1 11 Trap generated when an input or output module is removed CiDescramblingError OID 1 3 6 1 4 1 41359 1 1 1 12 Trap generated whe
18. e www riax com Always read the release notes to determine whether the headend would benefit from available firmware updates or not 1 Press the Admin button at the top of the right hand corner of the System window Settings for TDX Service Tool Language settings Country settings Time zone settings Password settings License handling IP settings SNMP settings C ha 4 w Ki Ki Kid Kid System maintenance Firmware version in use 2 2 1 28518 Chang TDS Service Tool version 2 2 1 28518 Reboot TOX system 2 Expand the System maintenance area 3 Press the Change button The Firmware window lists the headend s current and previous firmware versions 39 General Settings Administration Change firmware dialog Version 1 8 1 15256 R 1 8 1 15258 T Previous versions of firmware 1 8 1 15259 1 8 1 15261 The current and active version of firmware Click the Upload file button Press the Upload file button Navigate to where the update file is saved Select the file Press the Open button h or s The new firmware update file is listed in the Change firmware dialog 8 Check the Active check box for the new update file 9 Press the Set active button T Ire are updete status wedaw Select undete type tors 1 Click to update all firmware Nanise e or d old Cochapes click to update only firmware AT that needs updating 2 Click the St
19. e output section for installation of auxiliary modules For details refer to products that use auxiliary boards Each input module has an LED on the front to indicate its current status when the headend is powered Green flashing The module is yet to be configured yet Green No errors and the tuner is locked to the frequency Red Error and the tuner is not locked to the frequency No colour Module is not powered Input module software updates are also displayed on the LED when the modules are updating Orange Booting Temporary off Initiation of the software update Temporary green Every time the module receives a valid data package Repeated until the update is completed without errors Red Software update failed 19 System Monitoring System Monitoring LEDs Four LEDs are placed at the top of the output section of each headend unit and provide information on the state of the headend and subunits if present The four LEDs are named from left to right System Status Tuner Status Unit Link 1 Unit Link 2 The LEDs can be green constant green flashing red or no colour is displayed The message being indicated are different for each LED Headend type usage Standalone Headend type usage Main Unit in multi unit installation Sub Unit 1 in multi unit LED Name System Status Tuner Status Unit Link 1 Unit Link 2 LED Name System Status Tuner Status Unit Link 1 U
20. eadend with the supplied screws Installation Bracket position Rack At the front of a headend Wall At the rear of a headend 2 Attach the headend to the wall or onto a system rack See eee eee eee eeeeeee Ventilation requirements 10 cm 1 Ensure that min 10cm ventilation space is available on both sides and the front of the headend Insert the key into the headend Open the door Lift the door off its hinges optional GE a RD Remove the top cover optional Power Earth ID switch Headend Installation Connect an earth cable to the Earth terminal Attach the other end of the earth cable to an approved earth connection point Insert the supplied cable into the Power Input port Confirm that the ID Switch is set to 0 Headend Installation Multi headend installation Up to three headends can be combined to further increase the number of services provided The headends are physically installed as per installation of single headend i e by using the supplied brackets described above Ventilation AN Ensure that the following ventilation requirements are met requirements Horizontal installation 10 cm e Min 20cm ventilation space must be available between headends e Min 10cm ventilation space must be available outside the end headends e Min 10cm ventilation space must be available from the front of each headend Vertical installation 10 cm 10 cm e 10cm vent
21. ess the OK button oe Ze gt 28 General Settings Administration Ti me zone Settings for TDX Service Tool Language settings Country settings Time zone settings Select input module from main unit to use ad source for system time If no selection is made then the f rst configured input is used Input module Main unit 1 DVB S 1 DVB S 2 DVB S 3 DVB S 4 DVB S 5 DVB S D DVB S 7 DVB S 8 DVB S 10 DVE T 11 DVB T 12 DVB S i 13 DVB S Password settings 14 DVB S License handling 15 DVB S IP settings 16 DVB S System maintenance 1 Press the Admin button at the top right hand corner of the System window Expand the Time zone settings area Open the Input module Main unit drop down list 4 Select the input module that is to be used for setting the headend s system date time time zone 5 Press the OK button 29 General Settings Administration Security Settings for TDX Service Tool gt L gt w Language settings Country settings Time zone settings Password settings Change password for TOX system Old password New password Confirm password gt License handling gt IP settings gt SNMP settings gt System maintenance 1 Press the Admin button at the top right hand corner of the System window 2 Expand the Password settings area 3 Specify the current password in the Old password field triax1234 if the service tool is being used for
22. hannel for carrying all EIT information for the IP output The EIT barker channel can be output in two ways depending on how you distribute your IP output IP output method Barker channel distribution method IP output is distributed through EIT barker channel is output through the Link sockets Link 2 on the main unit IP output is distributed through EIT barker channel is output through an IP output module the AUX socket on the first IP output module in the headend system EIT every IP 1 Select the Network tab in the Service Tool service TDX Service Tool 08 EIT barker channel IP Output Configurations 2 Open the EIT drop down list 3 Select Full Actual No other 4 Press the Submit button A message window is displayed confirming that the configuration has been submitted Kai Submit completed nd 5 Press the Apply button Select the Network tab in the Service Tool Open the EIT drop down list Select Barker channel Specify the IP address for the EIT barker channel in the EIT barker IP address field 5 Specify the associated port number in the EIT barker IP port field 6 Press the Submit button e ee I EK 99 IP Output Configurations Note The IP address used for the barker channel must not conflict with any of the IP addresses used for service distribution A message window is displayed confirming that the configuration has been submitte
23. iguration list area A number in brackets e g 1 is added to the name of the new file if an identically named configuration file is already present 47 IP Input Configurations IP Input configurations The headend system includes basic IPTV functionality which enables service delivery over a packet switched network infrastructure To handle IP input through the Link sockets the following requirements must be satisfied e IP multicast streaming UDP streaming e Possibility of RTP e IGMP version 2 e SPTS or MPTS including PAT PMT CAT Important e The TDX headend system supports up to 7 TS packets per IP packet at IP inputs e The TDX headend system does not support IP fragmentation at IP inputs which may occur if the IP packets are transmitted over a network with a Maximum Transmission Unit MTU less than approximately 80 N 188 bytes where N is the number of packets per IP packet e Recommended settings are 7 TS packets per IP packet and a minimum MTU of 1500 bytes in the entire network path Note Licenses for IP input are required to be able to use the IPTV functionality in the headend The licenses can be purchased from Triax sales and need to be activated see Activating licenses 48 IP Input Configurations Creating 1 Select the Input tab 2 Select the IP inputs sub tab 3 Press the Setup button for the link socket that processes IP input 4 Specify the desired IP address and as
24. ilation space must be available on both sides of each headend e 10cm ventilation space must be available from the front of each headend 10 Headend Installation Connecting units Direct connection Note that direct connection hardware configurations require the Connection type field in the service tool s Admin IP Settings Setup window to be set to Direct 1xMain 1xSub Main Unit ID L 1 Insert SFP copper transceivers into the Link 1 sockets on the main headend and subunit headend 2 Route a RJ45 Cat5e or better cable from the Link 1 socket on the main unit to the Link 1 socket on subunit 1 3 Set the ID switch on the main headend and subunit headend to the following e Main unit 3 e Subunit 1 11 Headend Installation 1xMain 2xSub Main Unit Subunit 2 1 Insert SFP copper transceivers into the Link 1 and Link 2 sockets on the main headend and subunit headends 2 Route a RJ45 Cat5e or better cable from the Link 1 socket on the main unit to the Link 1 socket on subunit 1 3 Route a RJ45 Cat5e or better cable from the Link 2 socket on the main unit to the Link 1 socket on subunit 2 A Route a RJ45 Cat5e or better cable between the Link 2 sockets on both subunits 5 Set the ID switch on the main headend and subunit headends to the following e Main unit 3 e Subunit 1 1 e Subunit 2 2 12 RF output Power
25. m temperatures e Power supply Selecting IP services for output may result in a selection of services from an MPTS stream that uses the same PID for two or more services It is not possible to output services with identical PIDs If you have selected services with identical PIDs the System icon of the headend unit that handles the output of the services with identical PIDs turns red e Click the affected unit to open the System information for unit window System mformatme for umit info Sytem oror Ben on master unit Message telling you that two or Unit anar Duglicate PID routes detected more of the services output on ti odul output module 5 channel 530 6 Suftuare versions 7 itara have identical PIDs nit SW ve 2 2 1 28630 The System information for unit window lists the output module s and channel s which attempt to output services with identical PIDs To solve the problem you have to open the configuration window of the output module s listed in the System information for unit window and deselect the selected IP services one by one while checking the System information for unit window until the message disappears from the window 44 Managing Configuration Files Managing configuration files Creating 1 Select the System window 2 Select the New button An empty configuration file is created and listed in the configuration list area Activating 1 Select the System tab 2 Select the configuratio
26. men 2 Confirm that the selected IP input is to be removed 3 Press the Apply button IP Output Configurations IP Output configurations Creating The headend system offers the following possibilities when you output IPTV services through the Link sockets Note IP multicast streaming UDP streaming No RTP option IGMP version 2 SPTS or MPTS including SDT PAT PMT CAT Packet ratio of 1 TS packet per IP packet Not possible to change service ID SID Licenses for IP output are required to be able to use the IPTV functionality in the headend The licenses can be purchased from Triax sales and need to be activated see Activating licenses TDX Service Tool D 1 Select the Output tab Select the IP outputs sub tab 3 Press the Setup button for the link socket that will process IP output 54 IP Output Configurations 4 Specify the desired IP address and associated IP port number in the corresponding fields 5 Press the Services button The Select Services window displays services from input that has entered the headend system through the same unit which contains the Link socket s being used for service distribution 6 Select the services to be distributed through the link 7 Press the OK button Notes services selected for one output on a Link will not be selectable for other outputs on the same Link Re scrambled and or descrambled services cannot be distributed 99
27. n a service descrambling has an error CiCommunicationDown OID 1 3 6 1 4 1 41359 1 1 1 13 Trap generated when communication with Cl module fails VideoDecodingError OID 1 3 6 1 4 1 41359 1 1 1 14 Trap generated when video decoding of a service in a PAL output module fails InterlinkDisconnect OID 1 3 6 1 4 1 41359 1 1 1 15 Trap generated when main unit loses connection to a subunit ConfigurationChangeApplied OID 1 3 6 1 4 1 41359 1 1 1 16 Trap generated when the user applies changes in the web configurator InputOK OID 1 3 6 1 4 1 41359 1 1 1 17 Trap generated when an input module error disappears e g errors that can disappear are input module no longer locked to frequency missing module etc CiDescramblingOK OID 1 3 6 1 4 1 41359 1 1 1 18 Trap generated when a service descrambling error disappears 62 CiCommunicationUP OID 1 3 6 1 4 1 41359 1 1 1 19 Trap generated when communication with the Cl module no longer fails VideoDecodingOK OID 1 3 6 1 4 1 41359 1 1 1 20 Trap generated when a video decoding of a service in PAL output module no longer fails InterlinkConnect OID 1 3 6 1 4 1 41359 1 1 1 21 Trap generated when a main unit is connected to a subunit 63 TRIAX Manufacturer Dear Customer Should you require technical assistance in the event that your expert dealer is unable to help you please contact us at Triax A S Tel 45 76 82 22 00 Bjornkeerve 3 mail triax triax dk 8783 Hornsyld web
28. n that is to be actively used on the headend 3 Press the Set active button Deleting 1 Select the System tab 2 Highlight the configuration file to be deleted 3 Press the Delete button Saving Headend configuration files can if desired be saved on the computer This simplifies the process of configuring additional headends that contain the same modules A saved configuration file can also be used on headends that do not contain exactly the same modules It will however be necessary to reconfigure delete add the modules that differ between the initial headend and that being configured Click the Load fram E TDX button 45 Managing Configuration Files 1 Select the System tab 2 Press the Load from TDX button Navigate to where the configuration file is to be saved Enter a name for the configuration file Select XML in the File type field Press the Save button to save oe ee ma Uploading Configuration files previously saved on a computer can be transferred to the system tool to simplify the configuration process Any module differences will need to be manually configured Lack the Load to TDX button 1 Select the System tab 46 Managing Configuration Files 2 Press the Load to TDX button 3 Navigate to the folder where the configuration file to be uploaded is located 4 Select the file 5 Press the Open buiton The configuration file will now be listed in the conf
29. nd can be configured to carry Event Information Table EIT data 1 Specify the desired IP address and associated IP port number in the corresponding fields 2 Check the Use as EIT input checkbox 3 Press the Update button 4 Check the Selected services checkbox for one or more services to select the service s you want to use 5 View the Status information area to ensure that IP data is being sourced through the Link socket Press the Submit button 51 IP Input Configurations Specifying Alternative EIT EPG source ae ze 8 eme Specify the desired IP address and associated IP port number in the corresponding fields Open the Alternative EIT source drop down list select the EIT source to be used Press the Update button Check the Selected services checkbox for one or more services to select the service s you want to use View the Status information area to ensure that IP data is being sourced through Link 1 or 2 on the socket Press the Submit button 92 IP Input Configurations Modifying To modify an existing IP input configuration 1 Press the Setup button associated with the IP input configuration 2 Make the required modifications as when creating an IP input configuration 3 Press the Submit button 4 Press the Apply button when the modifications have been made Deleting 1 Press the Delete button of the IP input to be removed J Remove selacted input kee
30. nd time zone need to be specified on each headend unit lt is also necessary to specify IP addresses for headends which are located on a distribution network Settings for TDX Service Tool Language settings Change language for TDX Service Tool Current language English Greek Swedish Spanish German Danish Hungarian French Dutch Russian Finnish Country settings Time zone settings Password settings License handl ng IP settings SNMP settings System maintenance 1 Press the Admin button at the top right hand corner of the System window 2 Open the Current language drop down list 3 Select the desired language 4 Press the OK button 2 General Settings Administration Locat i O n Settings for TDX Service Tool gt Language settings Country settings Change location for the TOX installation Current location United Kingdom Denmark Spain Italy Norway Sweden Finland Germany Portugal France Poland Hungary l l Greece Time zone settings Kesedande Password settings Austria License handling New Zealand Other country IP settings l SNMP settings System maintenance i i i 9 1 Press the Admin button at the top right hand corner of the System window Expand the Country settings area Open the Current location drop down list Select the country where the headend is located Pr
31. nit Link 2 System Status Colour Green constant Green flashing Red Green constant Red Not used Not used Colour Green constant Green flashing Red Green constant Red Green constant Red No colour Green constant Red No colour Green constant Message Power is on and the headend is operational The headend is booting up An error has been detected in the headend which must be investigated The input module tuners are locked One or more Input module tuners are not locked Message Power is on and the headend is operational The headend is booting up An error has been detected in the headend which must be investigated The input module tuners are locked One or more Input module tuners are not locked The subunit is connected to the main unit There is a problem with the connection to the subunit No subunit is connected to the main unit The subunit is connected to the main unit There is a problem with the connection to the subunit No subunit is connected to the main unit Power is on and the headend is operational installation Headend type usage Main Unit in multi unit installation Sub Unit 1 in multi unit installation Tuner Status Unit Link 1 Unit Link 2 LED Name System Status Tuner Status Unit Link 1 Unit Link 2 System Status Tuner Status Unit Link 1 Green fl
32. onality to avoid IP address conflicts 1 Select the Switch radio button 2 Specify unique IP addresses and subnet mask details for the main and subunits in the corresponding fields 3 Press the OK button Note The AUX 1 AUX 2 and associated IP Address and Subnet mask fields are used in connection with the IP output module Remaining steps are valid for all multi unit installations The 512 IP addresses used by the headend s must not conflict with any of the IP addresses used either within the network or for services 1 Enter the first of the 512 IP addresses used for internal purposes in the Start field 2 Press the OK button when all changes have been made 33 General Settings Administration Settings for TDX Service Tool Language settings Country settings Time zone settings Password settings License handling IP settings Configuration port Change IP subnet and default gateway address IP address 192 168 0 111 Subnet mask 255 255 255 0 Default gateway 192 168 0 1 Edit link IP settings for system m ee The TDX uses 512 IP addresses for internal use specify first address start 1239 112 0 0 End 239 112 1 255 gt SNMP settings gt System maintenance A message is displayed if the headend needs to be rebooted due to IP address changes having been made Please reboot TDX after changing IP settings 34 General Settings Administration SNMP settings SNMP stands for
33. onfigured before it can be used System requirements Computer minimum requirements Static IP address Physical connection to headend A computer meeting the following minimum requirements is required for configuring the headend Operating system Windows XP or above Browser Windows Internet Explorer version 6 0 or equivalent Additional software Microsoft Silverlight Runtime version 3 0 or above A static address must be used on the computer you use to configure the headend Refer to the computer s operating software documentation for assistance on using static IP addresses e Connect a Cat5e shielded cable or better between the Computers network port and the configuration port on the headend 23 Service Tool Starting Service tool 1 Open a web browser window 2 Enter http 192 168 0 100 in the web address field 3 Press Enter 4 Enter the password 5 Press the Log in button Note Password triax1234 when the service tool is opened on each headend for the first time The Keep me logged in checkbox overrides the system s automatic time out function which is activated after 20 minute s inactivity 24 General Settings Administration Overview IAX ati Communication Ki W Je m T 9 Misc Buttons Date and time of configuration file have been updated System icons Configuration buttons Communication icon Indicates whether the service tool is communica
34. s available on headend units information 1 Select the System tab 2 Select the main unit or one of the subunits in the System information list area TDX Service Too The System information for unit window is displayed The window contains information relating to System information for unit Show detnles system informahon far selected urt 1 18 1 27294 Dutot ep SW Vermon e MAC adresses J iteme MAC Erhe MAC Leki MAL Lexa Temperatures current mm 7 max Und Lamnperatere Prmersugpiy temperature input 4 temperature Inp et temperatures Input 6 tempersture Inpa 7 EOR T BE HT Output FT tempersture Output 3 temperature Output 24 te npersture Output 5 tempersture Output Ep temperstwe DO SC FO 3E A47 00 50 C2 F6 3E1 AB 00 50 C2 6 3E 48 Cit feme 38 43 44 7 93 ap 29 7 39 deg C c 89 deg C 746 deg C id 35 deg 7 47 deg C 45 deg C 32 44 deg C 45 deg C 38 deg C 29 41 deg C 28 39 deg C i e Any headend system errors e Name and associated software version of input and output modules Note that the software versions installed on all headends including each input output module must be identical 43 General Settings Administration Duplicated PIDs Update the software for the entire headend installation including input output modules if this is not the case e MAC addresses e Current minimum maximu
35. sociated IP port number in the corresponding fields 5 Press the Update button 6 Check the Selected services checkbox for one or more services to select the service s you want to use 49 IP Input Configurations Important lf the IP input uses MPTS streams then each stream can contain one or more services An MPTS stream may use the same PID Package ID for two or more of the services that it contains However the headend system cannot output services with the same PID To discover services with the same PID is NOT possible until you have selected the services with identical PIDs in order to output them using an output module or a Link socket If you attempt to output services with identical PIDs e the System Status LED turns red on the unit that tries to output the IP services e the System icon of the affected headend unit turns red on the System tab in the Service Tool e the System Status LED and System icon turn red on the main unit in a multi unit installation See Duplicated PIDs for further information 7 View the Status information area to ensure that IP data is being sourced through the Link socket 8 Press the Submit button The selected service is now available in the headend service pool 9 Press the Apply button to save the new settings in the configuration TDX Service Tool 90 IP Input Configurations Specifying EIT EPG source One input on each link per heade
36. te input slots at a later date DVB S S2 signals can be looped between input modules 1 Attach the signal cable to the IN port on one DVB S S2 input module 2 Attach a loop cable to the OUT port on the same DVB S S2 input module 3 Attach the other end of the loop cable to the IN port on another DVB S S2 input module Input modules are removed from the headend by 1 Remove the signal cable from the module 2 Prize the module out of the headend with a flathead screwdriver 3 Pull the module out of the headend Note Modules can be removed while the headend is in operation 1 Prize the module out of the headend with a flathead screwdriver 2 Pull the module out of the headend 3 Insert the module in a new input slot Note Modules can be moved while the headend is in operation 17 Output Modules Output modules Six Output modules each consisting of four RF channels can be installed in a headend unit Hot Flash technology is used in the headend meaning that output modules can be inserted removed moved while the headend is running Output module types Each output module is identified through use of a specifically coloured label The label also indicates the module type s name and associated item number The remainder of the label is used for noting post installation module information Another label containing a barcode and serial number is located on the underside of the output module Name
37. ting correctly with the headend unit Green The service tool and headend are communicating correctly Red The service tool and headend are NOT communicating correctly System icons Indicates whether the headend unit is functioning correctly Green The headend unit is functioning correctly Red The headend unit is NOT functioning correctly 25 General Settings Administration Tabs Misc Buttons Accesses the various tabs used to configure the headend s input and output modules System Input CA Modules Output Network Channel List Apply Log In Out Admin The service tool s home window Provides system overview information and configuration activation control Tab for configuring input modules and services Tab for configuring Cl modules and CA cards Refer to output module manuals for information Tab for configuring output modules and services Tab for viewing available channels refer to input module manuals for information Stores configuration settings on the SD card located in the headend Button colour Red There are changes that have not been stored on th headend s SD card Grey All changes are stored on the headend s SD card service tool access control Opens the settings for service tool window where language location time zone and initial IP addresses are specified 26 General Settings Administration Administration Language The system language locale a
38. www triax dk Denmark DECLARATION OF CONFORMITY TRIAX confirms that the product conforms to relevant EEC harmonised standards and consequently can carry the CE mark Relevant harmonised standards DE EN 60728 2 2010 DS EN 60728 11 2010 and DS EN 50083 2 2006 This document is only valid with the signature of the person responsible for CE marking by Triax Date October 2012 Signature
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