BST 768 / SST 768 User Guide
Contents
1. iii Scroll the Local Area Connection Properties window to find the Internet Protocol TCP IP selection Double click or highlight and click the Properties button iv From the General Tab of the Internet Protocol TCP IP Properties pop up click the Obtain an IP address automatically radio button v Click OK then OK again Dimension BST 768 SST 768 User Guide 28 Setup vi After allowing your PC a minute or so to adjust to the new setting your PC should connect to your printer vii If you are still unable to connect to your printer recheck your connections and settings Contact your local reseller for additional customer service Verifying Tip Depth The system s tip depth has been set at the factory and normally does not need adjustment During shipment however tip depth may shift Customers that setup and install their own systems need to verify the tip depth setting prior to building Building with the wrong tip depth can result in models not adhering to the modeling base or a loss of extrusion To verify tip depth 1 2 Install an unused modeling base Load Model and Support material see Loading Material on page 34 Press Maintenance Press Test Parts and select test_tipdep_plstc cmb The printer will create six groups of numbers on the modeling platform Each individual group will consist of four number pairs Each number pair will have an extruded n2. Figure 17 Lead Screw and Guide Rod Identification As Needed Maintenance The following maintenance items have no routine schedule but should be tended to as needed Remove Debris Buildup Remove all material buildup on the Z Platform and around the lead screw See Lead Screw and Guide Rod Identification on page 51 Failure to do so could cause the base to become unlevel or the Z Platform to jam at its upper limit Vacuum Build Chamber Vacuum the build chamber to remove all foreign particles and purged material Clean Door Glass The door glass can be cleaned with any commercial glass cleaner Dimension BST 768 SST 768 User Guide 52 Maintenance Chamber Lamp Replacement Replace the chamber lamp when it burns out NOTE There are two chamber lamps in the modeling chamber They are located on the front wall of the chamber One to the upper right the other to the upper left To replace the chamber lamp 1 Power down the system 2 Pull the lamp straight out of the socket CAUTION Do not touch the new bulb with bare fingers The natural oil of your skin can cause premature bulb failure Grasp the base of the bulb instead Use only 24 V 20 W bulbs Find the socket wires leading away from the socket Pull on the socket wires while inserting the two prongs of the new lamp into the two holes of the socket When the lamp is seated into the socket release the socket wires NOTE Pulling on the s
3. Material not extruding Purge material accumulating on part Verify power cord is securely plugged in Verify that the circuit breaker at rear of system and the power switch on right panel of system are both in the ON position Verify AC power is present at wall outlet Verify the system is not connected to an extension cord or power strip Filament may be jammed in extrusion head see Loss of Extrusion on page 59 Make sure that the flicker and brush are setto the proper height See Tip Cleaning Assembly Brush Flicker Assembly on page 49 Check condition of Flicker and Brush Replace if worn See Tip Cleaning Assembly Brush Flicker Assembly on page 49 No text displayed on Display Panel Cycle power see Cycling Power on page 33 Cannot communicate with system through network Make sure network cables are connected at the printer at the PC and where cables connect to network boxes Re configure settings per see Networking Your Printer on page 23 Dimension BST 768 SST 768 User Guide 58 Troubleshooting Problem or error message Solution If using a Static network address verify that the IP address entered in CatalystEX has the same value as the address entered for the printer Your system configuration may have changed Contact your Network Administator Error Code displayed on Display Panel Call y
4. but not send the part to your Dimension send the part to the printer later as part of a pack from the Pack Tab Regardless of how you choose to prepare your file for printing the end result will be the same CatalystEX will process the STL file into a CMB file It is the CMB file that CatalystEX will send to the Dimension printer to create your part NOTE For more information about STL files CMB files part orientation modeling envelope placement print job efficiency and other print controls refer to the CatalystEX Help file Dimension BST 768 SST 768 User Guide Operation 41 Building a Part from Your File After CatalystEX sends the CMB file to the printer the panel displays Ready to Build along with your file s name Build a part Press Start Model The system will warm up to correct build temperatures After warm up the panel displays Finding Home the extrusion head is currently finding the top of the modeling base on which the part is to be built After finding its starting point Dimension begins building the part Read the display panel while building The top two lines of the display panel show printer status messages see Figure 15 The bottom line of the panel shows the material amounts remaining in the cartridges Printer Status Model File Name Model Material Remaining Support Material Remaining Figure 15 Display panel during build Chamber Lights When a part starts to bui
5. soluble support material can be removed by hand with relative ease but is designed to be dissolved off of your parts for hands free part finishing Refer to the SST Process Guide for details regarding the removal of soluble support material Dimension BST 768 SST 768 User Guide 46 Operation Dimension BST 768 SST 768 User Guide Maintenance Follow the simple procedures within this chapter to ensure continued proper operation of Dimension Startup Kit Tools The Dimension Startup Kit contains replacement parts and a set of tools used to help you maintain the system The following is a list of the tools contained in the Startup Kit Needle Nose Pliers Allen Wrench Set Leather Insulated Gloves Pair Putty Knife Cutters Soft bristled Glue Brush Brush bronze 2 Phillips Head Screwdriver Tube Anti Seize Compound SST Only WARNING Krytox grease can cause skin irritation Avoid contact with skin and clothing when it is being handled 2 oz Tube Krytox Grease Dimension BST 768 SST 768 User Guide 48 Maintenance After Each Build Empty Purge Container The black plastic purge container is attached to the right side of the modeling envelope rear wall see Figure 1 on page 11 NOTE A full purge container may impact part quality 1 Remove the purge container by grasping it and pushing it upward to release it from its three mounts 2 Pull the container towards you and out of the chamber C
6. From the General Tab click the Manage 3D Printers button B Click the Add from Network button in the lower right corner of the pop up Dimension BST 768 SST 768 User Guide C D Setup 27 A new pop up Add 3D Printer should list your printer in the main window identified by its UDN Click on the printer in this window and enter a Name and Location your choice in the lower portion of the pop up NOTE It may take up to 1 minute for your printer to appear in the pop up window Click Add Printer and you are ready to go Close the 3D Printer pop up 4 If your printer does not appear in the pop up window A Cancel the Add 3D Printer pop up and click the Add Manually button on the 3D Printers pop up In the pop up Add 3D Printer enter a Name and Location your choice for your printer in the appropriate fields Enter the Dynamic IP Address for your printer from Step 2B in the appropriate field Select the appropriate printer type from the drop down list Click Add Printer and close the 3D Printer pop up If you get an Error Unable to connect to printer message it may be that your PC is not configured for Dynamic networking To configure your PC for Dynamic networking i From the Control Panel of your PC choose Network and Internet Connections ii Choose Network Connections then double click Local Area Connection
7. SST Support Liquefier Inlet Funnel shown with only the support drive block removed SST Model Liquefier Inlet Tube does not have a funnel Figure 24 SST Inspecting the support liquefier inlet funnel and model liquifier inl 9 Clean the inside of the liquefier inlet tubes Carefully insert a 1 16 Allen wrench into the liquefier inlet tubes and gently push forward until it stops about 1 4 inch 10 Replace both drive block assemblies Install the model drive block assembly first Make sure the block is seated flush against the swivel plate IMPORTANT Be careful not to pinch the assembly s wiring harness under the block or behind the motor before replacing and tightening the mounting screws 11 Repeat for the support drive block assembly 12 Clean the drive wheels A Press Select Drive repeatedly until the display shows Both Drive Motors B Press Reverse Dimension BST 768 SST 768 User Guide Troubleshooting 67 C With the glue brush provided in the Startup Kit clear any material buildup from each drive by brushing its serrated drive wheel 13 Check for Extrusion A Press Forward Pull out 6 inches of material from the fixed head housing Feed the filament into the drive blocks and look at the tips to verify material is extruding through both liquefiers B Ifthe filament does not extrude i Stop the motors and return to Step 4 ii If after two tries the material fails to extrude call
8. With a glove on your hand move the head so that the tips are above the tip cleaning brush 8 Adjust the tip cleaning assembly until the brush lightly touches the bottom of the Model Tip Shroud Tighten the brush mounting screws to 12 in lbs 1 356 Nm of torque NOTE Ideally the top of the brush and the top of the flicker should be the same height Brush height however is more important to tip maintenance than the flicker height Dimension BST 768 SST 768 User Guide 50 Maintenance Bottom of nipple Top of must hit brush Flicker Screws brush just and top half of touches exposed flicker bottom of Tip Shroud Flicker Brush Mounting Screws Figure 16 Replacing the tip cleaning brush 2000 Hour Maintenance NOTE For printer hours refer to the CatalystEX Printer Services tab Printer Info button Axis Maintenance 1 Clean and lubricate the Z axis lead screw drive screw X axis guide rods 2 Y axis guide rods 2 and Z axis guide rods 2 See Figure 17 for locations e Clean with isopropyl alcohol WARNING Krytox grease can cause skin irritation When it is being handled use impervious gloves and avoid contact with skin and clothing e Lubricate using the Krytox grease provided in the Startup Kit Use the grease sparingly Dimension BST 768 SST 768 User Guide Maintenance 51 Y axis Guide X axis Guide Rod 1 of 2 Rods Z axis Guide Ge Rods Screw
9. chamber door is open During warm up and operation the door is locked The door can be opened only when Dimension is not building a part getting ready to build a part or in Pause mode Insert Modeling Base Make sure retainers are turned down so as not to interfere with the modeling base installation Set the modeling base on the Z Platform aligning the tabs on the modeling base with the slots on the metal tray Slide the modeling base toward the back of the unit until its front edge with the handle is flush with the front edge of the tray see Figure 7 Secure the base with the two retainers by turning them up NOTE When inserting and removing the modeling base use the handle to avoid touching the top surface Grease and oil that contact the top build surface could cause poor part adhesion You can clean the build surface with isopropyl alcohol if necessary Slide modeling base into the side tray guides Retainer 1 of 2 Figure 7 Inserting a modeling base Dimension BST 768 SST 768 User Guide 22 Setup Installing Software There are two software programs that work with Dimension e CatalystEX is the preprocessing software that controls Dimension If you have not already done so you will need to install the CatalystEX software on your PC You will find the CatalystEX software on the CD ROM included in your Startup Kit See Install CatalystEX on page 22 e There is also controller sof
10. right corner of the pop up C Anew pop up Add 3D Printer should list your printer in the main window identified by its UDN Click on the printer in this window and enter a Name and Location your choice in the lower portion of the pop up D Click Add Printer and you are ready to go Close the 3D Printer pop up NOTE If your printer is not displayed in the Add 3D Printer pop up you are not using a Dynamic network You will need to set up a Static Network address If necessary set the Static Network addresses 1 Obtain your network addresses from your Network Administrator From Idle or Ready to Build press Maintenance The panel displays System Maintenance and the software version Press Set Network The top window displays Network Admin Static IP Address UDN Press Static IP to display current settings For example IP Address 192 000 000 001 NM Address 255 255 000 000 GW Address 198 000 000 001 These are the factory default addresses they must be changed for your network Look for the cursor beneath the first digit of the IP address The cursor does not blink To update the IP address Press Increment to increase the value one digit at a time Press Next Digit to move the cursor one place to the right Press Last Digit to move the cursor one place to the left Dimension BST 768 SST 768 User Guide 10 11 Setup 25 Use the three functions above to set your
11. view the temperature values in the display Dimension BST 768 SST 768 User Guide Operation 43 Canceling a Job You can cancel a job at any time while the part is building Cancel a job 1 Press Pause 2 Once Dimension stops building press Cancel Build The panel displays Are you Sure 3 Press Yes The panel displays Build Stopped followed by the part name 4 The panel prompts you to remove the part and replace the modeling base See Inserting a Modeling Base on page 32 Once the chamber door has been opened and closed the panel asks Part Removed 5 Press Yes only after removing the part refer to Removing a Completed Part CAUTION If you press Yes before removing the part the system can be damaged and a service call will be required Removing a Completed Part When the part has completed the panel displays Completed Build and the file s name It also shows Remove Part and Replace Modeling Base Remove a completed part from the Dimension system 1 Open the modeling chamber door 2 Release the modeling base retainers and pull the modeling base towards you out of the tray guides Insert a new modeling base Close the modeling chamber door Dimension BST 768 SST 768 User Guide 44 Operation 5 After you have opened and closed the door the panel displays Part Removed only after removing the part press Yes CAUTION The system can be damaged if you answer Yes and t
12. 1 4 turn to release Swing open the front half of the head NOTE You may feel resistance when you swing open the front half of the head One or both of the material filament lines are likely to still be routed into the head and held by the drive motor This is normal Swing the door open slowly but firmly Swivel Head 7 B Screws 2 Figure 20 Location of swivel head screws 2 Head shown is SST Screw location is the same for BST Attempt to re establish extrusion NOTE Both material filaments must be coming out of the feed tubes at the back of the head see Figure 21 and still be going into the drive block funnels in the front half of the head in order to proceed with this step If not skip to step 4 A Run both filament motors forward while gently pushing the filament that stopped extruding into the filament guide rollers Do so for about three seconds Dimension BST 768 SST 768 User Guide 62 Troubleshooting B If the purge was successful i Continue to run both filament motors forward and slowly swivel the head closed Be careful to not pinch the filament or the head wiring when closing the head ii Once the head is closed tighten both of the swivel head screws Lo turn iii Verify material continues to extrude through both tips for an additional 30 seconds then press Stop to halt extrusion iv Push Done The panel displays Is material loaded v Press Yes The panel displays Exitin
13. AUTION When reinstalling the container make sure that it locks on all three mounts and hangs flush with the chamber wall to avoid damage 3 Empty the container and reinstall on 3 mounts 500 Hour Maintenance NOTE For printer hours refer to the CatalystEX Printer Services tab Printer Info button Clean Fan Filter To clean the fan filter 1 Locate the lower fan on the rear panel of Dimension and remove the plastic frame Snaps on and off that secures the fan filter 2 Clean the filter with soap and water and blot it dry 3 Reassemble Dimension BST 768 SST 768 User Guide Maintenance 49 Tip Cleaning Assembly Brush Flicker Assembly Refer to Figure 16 on page 50 NOTE The flicker should be replaced after 500 hours It is only necessary to replace the brush after 2000 hours 1 Completely power down Dimension See Powering Off Dimension on page 21 2 Remove the purge container See Dimension Front View on page 11 3 Remove the old flicker loosen the flicker attachment rear screws and pull up on the flicker 4 Insert the new flicker and tighten the rear screws while gently pushing down on the flicker NOTE The bottom of the material tip must hit in the top 75 of the flicker 5 Remove the old tip cleaning brush by loosening the two mounting screws and pulling up on the brush 6 Install the new tip cleaning brush but do not tighten the mounting screws 7
14. IP address After setting the final digit of the IP address move the cursor one more place to the right The cursor moves to the NM or Netmask address Follow the same steps for setting the NM and GW addresses When you have finished setting the addresses press Done The panel displays Change IP Netmask Gateway Press Yes The panel then displays Resetting Network and after a moment returns to Idle or starts warming up If you have not done so already plug in the network patch cable from your network to the rear of Dimension From your PC start the CatalystEX application NOTE Detailed instructions for using CatalystEX can be found in the CatalystEX Help file A From the General Tab click the Manage 3D Printers button B Click the Add from Network button in the lower right corner of the pop up C Anew pop up Add 3D Printer should list your printer in the main window identified by its UDN Click on the printer in this window and enter a Name and Location your choice in the lower portion of the pop up D Click Add Printer and you are ready to go Close the 3D Printer pop up If your printer is NOT displayed in the Add 3D Printer pop up Step 11 C you will need to add the printer IP address manually A From the General Tab click the Manage 3D Printers button B Click the Add Manually button in the lower right corner of the pop up C Inthe
15. T 768 SST 768 User Guide 38 Operation B The panel then prompts with Replace support e Press Yes to unload the Support Material The panel displays Replacing support e Press No if you do not wish to unload the support material C After you have made the above choices the panel displays Unloading for approximately 60 to 75 seconds the selected materials will be unloaded from the extrusion head D When unloading is complete the panel will prompt you to remove a cartridge based upon your choices i e Replace Both Cartridges Replace Model Top Cartridge Or Replace Support Bottom Cartridge 2 Remove the material cartridge s by first pushing it forward gently and then pulling it out of the slot CAUTION Do NOT try to rewind the filament that remains in the system This will cause material to cross wind in the cartridge causing cartridge failure e When you remove a cartridge there will be approximately 180 cm 6 feet of filament that will need to be pulled from the system This is normal Material is only retracted from the extrusion head during unloading 3 To store a partially used cartridge place a small flag of tape on the filament near the cartridge Cut off and discard the remaining material The tape flag ensures the filament does not retract into the cartridge Dimension BST 768 SST 768 User Guide Operation 39 Building a Test Part Factory test parts have been preloaded into your D
16. ad Material Ready To Load Press Load to load material Watch the extrusion tips see Figure 13 on page 37 to see if material extrudes purges after loading The panel will then display Did Material Purge e Press Yes to continue or No to return to Load Material as appropriate or press Purge Again if you re unsure which to choose Dimension BST 768 SST 768 User Guide Operation 37 Support Tip A H Model Tip Figure 13 Close up of extrusion tips NOTE If the display shows Load Failed press Retry If load fails again remove the cartridge snip the material see Figure 12 on page 36 remove filament in the printer and reinsert the cartridge Unloading Material The model and support material cartridges may be replaced separately or at the same time In idle load or build related modes the panel displays the percentage of material remaining in the cartridges If the printer will be operating unattended for a long period and the material level is getting low you may want to replace the cartridges before starting a new part Of course you will also need to replace the cartridges when they are empty Unload material cartridges 1 From Idle or Ready To Build Press Material Load A The panel displays Load Material and prompts with Replace model e Press Yes to unload the Model Material The panel displays Replacing model e Press No if you do not wish to unload the model material Dimension BS
17. asys per software copyright No part of this document may be photocopied reproduced or translated into another language without the prior written consent of Stratasys Inc Printed in the USA Stratasys Dimension and Catalyst are registered trademarks of Stratasys Inc Krytox Windows 2000 and Windows XP are registered trademarks of their respective companies Copyright 2006 Stratasys Incorporated April 2006 CE The Dimension system conforms with the following standards in accordance with the EU Machinery Low Voltage and Electromagnetic Compatibility Directives EU 89 392 EEC EU 98 37 EEC EU 73 23 EEC amended by 93 68 EEC EU 89 336 EEC Dimension BST 768 SST 768 User Guide Introduction Dimension is designed with ultimate simplicity in mind The system enables you to build parts quickly even if you ve never used a 3D printer before Its display panel prompts you to press a few keys to get you modeling quickly The system models with ABS plastic so modeled parts are strong and durable ABS also ensures you ll be able to drill tap sand and paint your creations With the speed and convenience of Breakaway Support Technology BST or Soluble Support Technology SST your completed parts are quickly available for review and test Dimension is an innovative combination of proprietary hardware software and material technology Congratulations you ve made a smart choice Dimension BST 768 SST 768 User Gu
18. build continuously for about four days without reloading Finding More Information Several references are available for use with Dimension Setting up Dimension d Dimension User Guide BST 7681 SS7 768 Step by step instructions for installing setting up and operating the Dimension system CatalystEX Online Help Simple operating instructions for CatalystEX are available through the application Help is displayed in the Dynamic Help window or you can access them at from the Menu Bar Help gt Contents World Wide Web Additional information is available at http www dimensionprinting com Dimension BST 768 SST 768 User Guide 14 Overview Supplies This section lists all replaceable supplies used by the Dimension modeling system The parts mentioned in this list can be obtained by contacting the sales representative through whom you purchased your system Part Number Description Modeling Material 340 20000 White ABS Filament Cartridge 340 20200 Black ABS Filament Cartridge 340 20300 Red ABS Filament Cartridge 340 20400 Blue ABS Filament Cartridge 340 20500 Green ABS Filament Cartridge 340 20600 Yellow ABS Filament Cartridge 340 20800 Steel Gray ABS Filament Cartridge Breakaway Support Material BST Only 340 30000 Breakaway Support Cartridge Soluble Support Material Concentrate SST Only 340 30200 Soluble Support Cartridge 300 00600 Soluble Soluble Conce
19. cabinet Switch the Dimension circuit breaker to the on up position The Dimension system is now ready to have power applied Dimension BST 768 SST 768 User Guide 20 Setup Powering On Dimension WARNING Dimension s build chamber and extrusion head tip get very hot The chamber and head tip reach temperatures of approximately 75 C 167 F and 280 C 536 F respectively Personal injury can occur if proper techniques and safety materials are not used Use the leather safety gloves provided in the Startup Kit when working inside the printer CAUTION Remove the foam tubes that isolate the extrusion head from the frame see Figure 3 on page 17 The printer will be damaged if powered on with the foam tubes in place Dimension s power switch is located on the right viewed from the front side cover of the cabinet near the bottom front corner see Figure 6 After the switch is pushed Dimension boots up in three to seven minutes Figure 6 Location of Power Switch View From Right Side of Printer Dimension BST 768 SST 768 User Guide Setup 21 NOTE If the printer was off and is at room temperature it requires approximately 40 minutes to warm up before you can perform any functions Temperatures are factory preset and not adjustable The panel displays the head and envelope temperatures while Dimension is warming up and cooling down NOTE For safety the head and Z Platform do not move while the
20. curl or break loose from the modeling base NOTE Use CatalystEX Pack Tab to position a part on the modeling base CAUTION Failure to completely remove all other layers from a previous build can cause a head collision and result in system damage Before inserting a used modeling base into the printer make sure that all modeling and support materials are removed from the base A modeling base may become worn or distorted after several builds The printer performs a modeling base levelness check at the start of every part build upon detection of a faulty modeling base the printer pauses and allows you to install a new one Powering On Dimension Refer to Powering On Dimension on page 20 for instructions Dimension BST 768 SST 768 User Guide Operation 33 Powering Off Dimension To power off Dimension move the power switch to the OFF position see Figure 6 on page 20 You can do this at any time without harming the printer No other steps are necessary If this is done while the printer is building a part the current build will be lost System cooling fans will continue to operate for several minutes This ensures a safe systematic power down NOTE For extended non use periods unload the material cartridges and then power off the system Cycling Power Situations may occur that require the removal of all power to the Dimension system followed by a restart This section discusses the procedure for this cycl
21. d on the CD ROM for the controller software Because this list may change with each new software version make sure to use your most recent version of the controller software on CD ROM After the printer has finished cooling the only option displayed is Continue Press Continue and the printer reboots and tries to return to normal operation If pressing Continue does not recover the printer the printer should be power cycled see Cycling Power on page 33 wait 60 seconds before switching power on again In most cases you will be able to continue operation However if the printer continues to shut down and display the same error call your service representative Loss of Extrusion Diagnosing Loss of Extrusion Occasionally the printer s head may experience loss of extrusion This will be evident by observing one of the following e Seeing the head moving with no material coming out of either liquefier tip e The height of the model and support materials are not equal e Sagging structures due to lack of support materials WARNING The head area is very hot Use gloves when working in this area of printer Diagnose loss of extrusion 1 Press Cancel and remove any parts from the printer Dimension BST 768 SST 768 User Guide 60 Troubleshooting 2 Insert a new modeling base 3 From Idle enter Head Maintenance A Using the keypad press Maintenance B Press Next The head will come to rest in the center of
22. fting techniques when positioning the unit For your convenience there are forklift pads built into the bottom of the unit They are accessible from the side of the unit 1 Before unpacking the printer move it near to its operating location 2 Remove the plastic banding from around the cardboard 3 Remove the top cover Set aside the fork access covers 2 and bag of screws 2 4 Remove screws 4 that attach cardboard to pallet and remove the cardboard side panels Remove the top foam 6 Remove outer plastic wrap use care if using a knife so as to not scratch the printer 7 Remove the foam door channels 2 and tape WARNING The Lead Screw and Guide Rods are lubricated with a thin coat of Krytox grease Krytox grease can cause skin irritation Be careful not to get the grease on your hands or clothing Dimension BST 768 SST 768 User Guide Setup 17 CAUTION Remove the foam tubes that isolate the extrusion head from the frame see Figure 3 The printer will be damaged if powered on with the foam tubes in place CAUTION Be careful not to damage the rod sensors when removing the foam tubes see Figure 3 8 Remove the foam tubes that isolate the extrusion head from the frame see Figure 3 Circles indicate Rod Sensor loca tions There are also two sensors on the back side of the Extrusion Head Foam Tubes 4 Extrusion Head SST Shown Figure 3 Foam tubes isolating the ext
23. g maintenance and you can now resume normal operation Skip Steps 4 through 13 C If material did not purge continue with the following steps 4 Snip both filaments approximately 1 inch from the fixed part of the head see Figure 21 Figure 21 Materials coming out of feed tubes NOTE On rare occasions the material may NOT be extending out from the feed tubes If this occurs push in the appropriate cartridge to unlatch it Pull out the cartridge to expose the filament and manually feed the filament through the feed tubes until the Dimension BST 768 SST 768 User Guide Troubleshooting 63 filament comes through the back of the head Pull the filament from the head while inserting the cartridge Once the cartridge latches pull an additional 6 inches of filament through the head to make sure the filament is not caught at the cartridge receiver Then snip the filament approximately 1 inch from the fixed part of the head Remove the filament from both drive block assemblies if there is enough to remove by hand A Select Reverse This causes the drive wheels to reverse so the material filaments can be backed out of the liquefier Grasp the filament from the drive blocks with your fingertips and gently pull it out of the drive wheels Repeat for second filament If you are unable to easily remove either filament leave the filament in the drive block for now Remove both drive block assemblies from the swivel par
24. he part has not been removed e After you press Yes the panel displays the status as Ready to Build for the next part in the queue Remove a completed part from the modeling base 1 After removing the base from the printer firmly flex the modeling base back and forth with your hands to loosen the part For best results flex the modeling base front right to back left 2 Pull the part off the base or use a putty knife to pry the part completely off NOTE Supports are much easier to remove when the modeling base is still warm Removing Support Material Breakaway Supports WARNING Wear safety goggles and LEATHER gloves provided in Startup Kit when removing breakaway supports Dimension BST uses breakaway supports Removing breakaway support is a simple matter of gently removing material by scraping or twisting Basic tools such as a pick or needle nose pliers can facilitate material removal from cavities Dimension BST 768 SST 768 User Guide Operation 45 Soluble Supports WARNING Wear safety goggles and safety gloves provided in Startup Kit when removing soluble supports When removing soluble supports by hand wear LEATHER gloves When removing soluble supports with the soluble concentrate wear RUBBER gloves Dimension SST uses soluble supports a water based solution designed to allow you to simply wash away the support material Your part is left smooth and clean with the fine details intact The
25. hing the pinch roller on the side of the cartridge If you roll it backwards you could draw the material into the cartridge see Figure 11 for the correct direction to move the cartridge roller If this occurs there is no way to retrieve the filament without opening the cartridge and exposing the material to humidity which reduces shelf life to a few days Figure 11 Direction to move cartridge roller Pull filament out of cartridge to expose about 12 inches of material You should easily be able to pull out the material NOTE The above step makes sure that the filament will feed freely from With the cutter from your Startup Kit snip the filament flush with the end of the cartridge see Figure 12 on page 36 Dimension BST 768 SST 768 User Guide 36 Operation Figure 12 Snipping the material filament If the printer is in Idle press the Material Load button which will be blinking Display will prompt with Load Model Replace Both Cartridges flashing Insert material cartridges into their appropriate slot from the front of the printer Model material cartridge goes in the Top slot Support material goes in the Bottom slot NOTE You mighi get the message Cartridge Not Replaced Or Invalid This occurs if you do not insert the new cartridges within 30 seconds In this case the cartridge will not lock into its slot You must press the Ret ry button before continuing the process The panel will display Lo
26. ide How To Use This Manual This User s Guide is laid out in easy to follow sections which cover Set up Operation Maintenance and Troubleshooting of your Dimension printer Be sure to read each section carefully so that you will get the best performance from your system Highlighted Information The manual is written in a step by step format so as to guide you through a variety of operational tasks Information of particular importance is presented in one of three formats WARNING A WARNING indicates a procedure that may cause Injury to an operator if the procedure is not followed A WARNING will precede the paragraph of instruction to which it relates CAUTION A CAUTION indicates a procedure that may cause Damage To Equipment if the procedure is not followed A CAUTION will precede the paragraph of instruction to which it relates NOTE A NOTE is used to highlight a specific point or to provide an operational tip While useful a NOTE does not indicate a procedure that can cause injury or damage if it is not followed A NOTE will follow the paragraph of instruction to which it relates The Dimension printer guides you through operational tasks from a User Interface UI on the front panel of the printer Throughout the User Guide text representing messages that appear on the UI are presented in a specific format Interface Messages appear as a bold serif fixed pitch mono space font Dimension BST 768 SST 768 User G
27. imension To familiarize yourself with the system it is recommended that you build one of the test parts before attempting to build one of your own files Once the printer has warmed up material has been loaded and a modeling base is in place you can send a test part to the printer Build a test part 1 Press Maintenance 2 Press Test Parts and select one of the available sample parts Dimension automatically starts building the part 3 When the part is finished follow the steps under Removing a Completed Part on page 43 Sending Your CAD File to the System This section describes the procedures used for sending your own CAD files to Dimension Send a job to Dimension 1 Create an STL file with your CAD software 2 Click on the CatalystEX icon E on the desktop of your PC The CatalystEX main window opens Figure 14 on page 40 Dimension BST 768 SST 768 User Guide 40 Operation Figure 14 CatalystEX main window From the File menu click Open Select and Open an STL file produced with your CAD software Choose one of several options for printing your part From the General Tab NOTE For detailed information about the many file processing options available in CatalystEX refer to the CatalystEX Help files e Click Print to have CatalystEX process your part and immediately send it to your Dimension for printing OR e Click Pack to have CatalystEX process the part for printing
28. imension BST 768 SST 768 User Guide Operation Display Panel and Keypad The main User Interface to Dimension is the Display Panel and Keypad see Figure 9 Display Panel Context Keypad sensitive buttons displays Figure 9 Dimension display panel and keypad The Dimension display panel and keypad are very easy to use consisting of a larger multiple line LCD display on top and four single line context sensitive displays each with one button or key The top line in the large display always reveals the printer status The lower three lines of the large display show details related to the current operation At times there will be an item blinking in the lower context sensitive displays The blinking item is usually the most logical selection Dimension BST 768 SST 768 User Guide 32 Operation Inserting a Modeling Base Prior to inserting a modeling base into the tray remove any material buildup on and behind the Z Platform and around the lead screw Failure to do so could cause the modeling base to be unlevel or if the amount of buildup is large enough the Z Platform could jam at its upper limit Install the modeling base See Insert Modeling Base on page 21 Setup Reusing a modeling base The square outlines on the modeling base represent modeling areas The base is intended for single use on each modeling area Building on a used modeling area may cause loss of extrusion or cause a part to
29. ing of the electrical system Cycle power 1 Move the power switch to the OFF position see Figure 6 on page 20 Wait for the printer to completely power down 2 Move the circuit breaker located on the rear of the cabinet to the OFF down position 3 Wait ten seconds and then move the circuit breaker to the ON up position 4 Move the power switch to the ON position Wait for the system to prepare itself for normal operation NOTE When the system is cycled in this manner it may take up to 15 minutes for it to reach its normal operating state Dimension BST 768 SST 768 User Guide 34 Operation Loading Material Material cartridges are factory packaged in a box and an anti static moisture proof bag to preserve shelf life Material will stay humidity free inside the cartridge for at least 30 days after opening Shelf life is more than one year if the cartridge package remains sealed Load material cartridges 1 Remove packaging 2 If present remove the red sealing plug from the cartridge see Figure 10 NOTE Plug must be removed before cartridge can be installed A Turn the plug a quarter turn counter clockwise B Lift up the plug to remove it from the cartridge discard or recycle the plug Figure 10 Remove red plug before loading 3 Find the end of the material filament taped with a flag Dimension BST 768 SST 768 User Guide Operation 35 CAUTION Be careful when touc
30. ld the chamber lights are automatically ON You can toggle lights ON or OFF through the Display Panel You can also turn the light on continuously Go to the Idle or Ready to Build mode Press Maintenance and then press Next until Setup Maintenance is displayed Press Lights Always The light will remain ON until the system is powered OFF Dimension BST 768 SST 768 User Guide 42 Operation Pausing Build While building a part you may want to pause the operation e g to allow for replacement of a material cartridge To pause the build operation at any time press Pause NOTE When the build process is paused Dimension completes the current tool path before pausing Resuming Build from Pause Mode If you have pressed Pause and are ready to resume building the part press Resume Dimension resumes modeling Resuming Operations from Standby Mode After several minutes of inactivity Dimension enters Standby mode During Standby the head temperature will decrease to save energy Continue operation from Standby mode 1 Press Resume e The panel displays Ready to Build and your parts name if there is a part in the queue It also shows the amount of material remaining in the model material cartridge and the support material cartridge e g Mod 90 Sup 85 8 e Start Model begins blinking 2 Press Start Model to begin modeling Dimension may require a few minutes to warm up to proper build temperatures You can
31. m CAD STL files The system builds three dimensional parts by extruding a bead of ABS plastic through a computer controlled extrusion head producing high quality parts that are ready to use immediately after completion With two layer resolution settings you can choose to build a part quickly for design verification or you can choose a finer setting for higher quality surface detail 7 1 gt 2 9 10 3 4 11 5 u 12 6 s Figure 1 Dimension Front View Item Nomenclature Item Nomenclature 1 Extrusion Head 7 Display Panel 2 Extrusion Tips 8 Tip Cleaning Assembly 3 Guide Rods 9 Purge Container 4 Lead Screw 10 Modeling Base 5 Model Material Cartridge 11 Z Platform 6 Support Material Cartridge 12 Platform Retainers 2 Dimension BST 768 SST 768 User Guide 12 Overview O Figure 2 Dimension Rear View ltem Nomenclature 1 Fan Cover 2 Main Circuit Breaker 3 Power Cord Adapter ltem 4 5 6 Dimension BST 768 SST 768 User Guide Nomenclature UPS Connection Diagnostic Hookup Network Cable Connection Overview 13 The Dimension system consists of two primary components the Dimension 3D printer and CatalystEX CatalystEX is the preprocessing software that runs on a Windows 2000 or Windows XP Pro platform Dimension s build envelope measures 203 x 203 x 305 mm 8 x 8 x 12 in Each material cartridge contains 922 cc 56 3 cu in of usable material enough to
32. material with the bronze brush or needle nose pliers Inspect for damage to the inlet tube BST Support Liquefier Inlet Tube shown with only the sup port drive block removed BST Model Liquefier Inlet Tube will look the same Figure 23 BST Inspecting the liquefier inlet tubes B For SST Inspect the model liquefier inlet tube and the support inlet funnel covering the support liquefier inlet tube see Figure 24 lf material is extended out from the inlet tube a Gently remove material with the bronze brush or needle nose pliers if necessary b Inspect for damage to the inlet tube If material is extended out from the support inlet fun nel a Gently remove material with the bronze brush or needle nose pliers if necessary b Ifthe material buildup in the inlet funnel is difficult to remove insert a 1 16 Allen wrench into the liquefier inlet funnel and try pushing the obstruction forward c If this doesn t work remove the liquefier inlet funnel using a 1 4 nut driver Dissolve support material from the funnel with the soluble support solution NOTE It is typical for material to build up around the Dimension BST 768 SST 768 User Guide 66 Troubleshooting support liquefier inlet tube under the inlet funnel Do not remove this material unless it interferes with reinstallation of the inlet funnel d Inspect for damage to the support inlet tube e Replace the liquefier inlet funnel
33. nd a procedure to recover from a Loss of Extrusion are provided Dimension BST 768 SST 768 User Guide Dimension BST 768 SST 768 User Guide Table of Contents INTRODUCTION iesin iiaia naaa ra 3 How To Use This Manual 4 Highlighted Information A 4 Sections Of The Manual 5 OVEN VIC Wetec 7 desserte entree sn AEdeeEuN 11 Finding More Information seeeeeeeeeeneeeeeirnnesrinnreeerinreereenns 13 Setting up Dimension 13 Using El E a isesi i raria a aAA EErEE 13 EIERE tee eet te ob a LE Mont Out ea 14 SOUuUp E nn GE endeared 15 Works p ta ites eee ei ee amende snunne 15 ONnPacking odena ee i AB ee hy 16 Installing Forklift Access Covers 18 Power Connections 18 Powering On Dimension essseesseeeeeeeeeeeeneneeenenenreenneereeeeene 20 Insert Modeling Base u csesecccceeensteeeteenneeeesesnaeeeeetsnaeeeeetees 21 Installing ZGoftware 22 Networking Your Printer 23 Connecting Directly To Your PC 26 verifying Tip Depth 28 Operation ressens rene nenerete nnette 31 Display Panel and kekvpad 31 Inserting a Modeling Dase 32 Powering On Dimension sssesssenereeeeeneeneeenenrenerreenneereeeeene 32 Powering Off Dimension essseeeseeeeeeeeeeeeeeeeeneenneenneenneereeeeene 33 Cycling E 33 Loading Material 34 Dimension BST 768 SST 768 User Guide Unloading Material 37 Building ERR 39 Sending Your CAD File to the System 39 Building a Part fr
34. ntrate 12 bottles Modeling Base 340 00200 Modeling Base qty 24 Miscellaneous 540 00101 Tip Cleaning Kit 1 brush 5 flickers 540 10000 Tip Shroud 300 00100 Z S tage Krytox Grease 300 01100 ABS Glue case of 12 340 02000 24 V 20 W Halogen Bulb qty 4 To order supplies for your Dimension system contact your local Dimension reseller Dimension BST 768 SST 768 User Guide Setup Workspace Observe the following when placing Dimension in its operating location Dimension has an approximate weight of 128 kg 282 Ibs and requires a table capable of safely supporting 136 kg 300 Ibs System Dimensions 914 x 686 x 1041 mm 36 x 27 x 41 in Four inch minimum space behind unit for air circulation Dedicated outlet requirements 110 120 VAC 60 Hz 15 A min 20 amp recommended 220 240 VAC 50 60 Hz 7 Amin 10 amp recommended Temperature 18 32 C 65 90 F Relative Humidity 30 80 Non condensing Ethernet 10 100 Base T network Network patch cable with RJ45 connectors Optional UPS for power interruptions brown out conditions Rated Power 2200 VA Output Power 1600 watts Dimension BST 768 SST 768 User Guide 16 Setup Unpacking This section describes the recommended procedures for unpacking and preparing Dimension for its first use Unpack the printer WARNING The Dimension printer weighs approximately 128 kg 282 Ibs Use proper moving and li
35. o D dimension BST 768 SST 768 User Guide Notice The information in this document is subject to change without notice STRATASYS INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATE RIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE Stratasys Inc shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide rea sonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio fre quency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes or modifications to the Dimension system not expressly approved by Stratasys the party responsible for compliance could void the user s authority for use This document is protected by copyright All rights reserved Its use disclosure and possession are restricted by an agreement with Strat
36. ocket wires releases the spring loaded contacts in the socket If the lamp is installed without pulling on the socket wires the lamp might not be held securely in the socket Dimension BST 768 SST 768 User Guide Maintenance 53 Tip Shroud Replacement SST Only Due to repeated contact with the tip wipe brush it is normal for the tip shroud to become worn When chronic build up of material around the tip area or clumps of burnt material become imbedded in the part replace the tip shroud WARNING Head area is very hot Use gloves when installing a new shroud Enter Maintenance press Next and access the Table Maintenance function The head temperature decreases Using a 1 8 inch hex wrench back out the two head plate mounting screws approximately 1 8 inch see Figure 18 Do not remove the screws Pull the head plate slightly away from the head until the right side of the plate is clear of the mounting screw head Pivot the right side of the head plate upwards and rest the right side of the plate on the right mounting screw as shown in Figure 18 There is a small notch on the bottom of the plate for this purpose Left Right Side Side Mounting Head Screw in Plate Retaining Mounting Notch Screw Figure 18 Head plate in shroud replacement position Dimension BST 768 SST 768 User Guide 54 5 Maintenance Locate the shroud the shroud mounting screws and shield as shown in Figure 19 Shroud Shr
37. om Your File seeeeeeeeeeeeeineeneerereerreerernens 41 Chamber Lights ss nn Gin RE en Las 41 Fausing e OT 42 Resuming Build from Pause Mode 42 Resuming Operations from Standby Mode sssa00aanaaaeeaaaae 42 C nceling SOD E 43 Removing a Completed Part 43 Removing Support Matertal eene neeen neee 44 Breakaway Supports 44 Sol ble Supports edel ds hen tae aie oe 45 Maintenance ss snnnnsrneeenssnnnnnens 47 ere Be 47 After Each Bui EE 48 Empty Purge Container 48 500 Hour Maintenance 48 Clean RRE 48 Tip Cleaning Assembly Brush Flicker Assembly ccccceeee 49 2000 Hour Maintenance 2 0 ccccccccceesennenseneeceeteeeeeeteseeeneeies 50 Axis Maintenance 50 As Needed Maintenance 51 Remove Debris Buildup An 51 Vacuum Build Chamber 51 Clean Door Glass desl nine degen 51 Chamber Lamp Replacement nssns1n0innenneeneenennneenennnennenneenneee 52 Tip Shroud Replacement SST Only 53 Troubleshooting ns 57 Dimension BST 768 SST 768 User Guide Troubleshooting Checkltet 57 Fault Determination Codes 1 ccccsececceteceeneeeseseseeeeeeeetnness 59 LOSS OL EXIUUSION EN 59 Diagnosing Loss Of Evtrusion 59 Recovering From Loss Of Extrusion a se 60 Dimension BST 768 SST 768 User Guide 10 Dimension BST 768 SST 768 User Guide Overview Dimension builds models including internal features directly fro
38. oud Mounting Screws 2 Shield Figure 19 Shroud and shield location Remove the two shroud mounting screws using a 3 32 inch hex wrench WARNING Screws are very hot Use gloves when working in this area of printer Once the screws are removed pull the metal shield down to remove Be careful not to bend or damage the shield Pull the shroud downward to remove it Clean the exposed tip with the bronze brush provided in the Startup Kit Install the new shroud by pushing it up onto the tip NOTE The shroud is keyed and can only be installed with the holes offset to the rear Slide the metal shield back over the shroud Check that both the shroud and shield are positioned correctly NOTE Apply a thin coat of anti seize compound to the threads of the shroud mounting screws Drive the two shroud mounting screws into the shroud and tighten but do not over tighten the screws Dimension BST 768 SST 768 User Guide 15 16 Maintenance 55 Lower the head cover into position and tighten both head cover screws Exit the Table Maintenance function Build a test part to verify system is operating correctly See Building a Test Part on page 39 Dimension BST 768 SST 768 User Guide 56 Maintenance Dimension BST 768 SST 768 User Guide Troubleshooting Troubleshooting Checklist Problem or error message Solution No power System fails to reach operating temperatures
39. our Printer You will need to establish communication between your PC and printer before you can send files to print How you establish this communication is dependent upon how your computer network is configured In many cases it is a simple matter of letting the CatalystEX software find your printer In some situations you may need to set the network address for your printer and possibly record the IP address in the CatalystEX program Establishing communication on a Dynamic network If you are on a Dynamic network or not sure of your network type follow these steps to allow the CatalystEX software to find your printer and establish communication 1 Plug in the network patch cable from your network to the rear of Dimension A 14 foot network cable blue is included with the Start Up Kit 2 Make sure the printer is on and determine the Unique Device Name UDN for your printer A From Idle or Ready to Build press Maintenance The panel displays System Maintenance and the software version B Press Set Network The top window displays Network Admin Dynamic IP Address UDN C The UDN for your printer is listed here This is preset at the factory and cannot be changed 3 From your PC start the CatalystEX application A From the General Tab click the Manage 3D Printers button Dimension BST 768 SST 768 User Guide 24 Setup B Click the Add from Network button in the lower
40. our local reseller for customer service For more information refer to Fault Determination Codes on page 59 Display Panel displays Build Error Partial or bad part file sent to system Check STL file validity in CAD software reprocess STL in Catalyst and redownload to system Display Panel displays Can t Find Home Check Modeling Base Verify a modeling base is inserted Modeling base may be used or defective replace Display Panel displays Communication lost at HR MN UCT The system stopped reporting its status at the Universal Coordinated Time UCT shown Wait for the system to complete building the part The system will automatically restart and display Build Complete Itis then safe to remove the model Display Panel displays Could Not Read Remove cartridge and cycle power see Cycling Power on page 33 reload cartridge Cartridge Try a different cartridge Display Panel displays Retry with same cartridge Load Failed Try a different cartridge Filament may be jammed in extrusion head see Loss of Extrusion on page 59 Dimension BST 768 SST 768 User Guide Troubleshooting 59 Fault Determination Codes If a fault occurs which would prevent Dimension from executing an operator request the system will begin to shut down and cool The panel will display one or two error codes An error code list with the filename error txt can be foun
41. pop up Add 3D Printer enter a Name and Location your choice for your printer in the appropriate fields Dimension BST 768 SST 768 User Guide 26 Setup D Enter the IP Address for your printer in the appropriate field It will be the same address as the one entered in Step 4 E Select the appropriate printer type from the drop down list F Click Add Printer and close the 3D Printer pop up 13 If you are unable to connect the printer to your PC contact your Network Administrator Connecting Directly To Your PC You can connect the Dimension printer directly to your PC without the use of a network This is most easily accomplished with the printer in Dynamic network mode as received from the factory 1 Connect a crossover cable from your printer directly into a network port on your PC A 14 foot crossover cable orange is included with the Start Up Kit 2 Make sure the printer is on and determine the Unique Device Name UDN for your printer A From Idle or Ready to Build press Maintenance The panel displays System Maintenance and the software version B Press Set Network The top window displays Network Admin Dynamic IP Address UDN C The UDN for your printer is listed here This is preset at the factory preset and cannot be changed 3 From your PC start the CatalystEX application NOTE Detailed instructions for using CatalystEX can be found in the CatalystEX Help file A
42. rusion head from the Z axis frame 9 After unpacking inspect the printer and report any shipping damage to the carrier Dimension BST 768 SST 768 User Guide 18 Setup Installing Forklift Access Covers The forklift access covers can be placed over the forklift channels after the printer is placed in its final location see Figure 4 The covers are press fit in the front and held in place with one screw in the rear Figure 4 Installing the forklift access covers Power Connections This section discusses the procedure for preparing all power connections for the printer CAUTION Before connecting power to the printer make sure that the Dimension circuit breaker is in the off down position It is located in the rear of the printer next to the power cord attachment point Dimension is provided with two power cords one for 110 V and one for 220 V Prepare all power connections 1 Connect the male end of the supplied power cord directly into a grounded electrical outlet as shown in Figure 5 on page 19 If using a Uninterrupted Power Supply UPS connect the cord directly into the UPS Dimension BST 768 SST 768 User Guide Setup 19 Figure 5 Connecting to a grounded electrical outlet CAUTION Do not use an extension cord or power strip with the Dimension system Connect the cord directly into the receptacle or UPS Connect the female end of the power cord directly into the rear of the
43. t of the head A B Set a material cartridge on top of the tray to support the removed drive block assemblies Remove the support drive block first Use a 7 64 Allen wrench to remove the two screws securing the motor assembly as shown in Figure 22 Dimension BST 768 SST 768 User Guide 64 Troubleshooting eS _ a Drive Block Assembly E Mounting Screws Support Drive Ka ch 4 Drive Wheels ilament Guide Funnel and Mounting Screw Figure 22 Removing the drive block assemblies to check for buildup C Set the drive block assembly on the material cartridge D Remove the model drive block assembly the same way 7 With the drive blocks removed look through both filament guide funnels for obstructions If an obstruction is present clear the drive block obstruction A Remove the filament guide funnel Use the 7 64 Allen wrench provided in the Startup Kit to remove the filament guide mounting screw as shown in Figure 22 B Remove any excess material use the needle nose pliers if necessary C Replace the filament guide funnel CAUTION Liquefier inlet tubes are fragile Be careful not to damage them when removing material 8 With the drive blocks removed inspect liquefier tube inlet area A For BST Inspect the liquefier inlet tubes see Figure 23 Dimension BST 768 SST 768 User Guide Troubleshooting 65 If material is extended out from an inlet tube gently remove
44. the chamber and the Z Platform will change position Choose Head Maintenance 4 Determine if there is an extrusion problem by pressing Forward command will be available after Head reaches operating temperature Watch both tips for several seconds looking for extrusion material purge NOTE If it was previously at a cool temperature the tip may not immediately extrude material After the tip reaches operating temperature you may need to wait up to 30 seconds before extrusion will begin Press Stop to stop the extrusion 6 If material steadily flowed from the tips the head is not experiencing loss of extrusion 7 Return the printer to the Maintenance state Push Done then answer Yes when the printer displays Is Material Loaded 8 If material did not extrude from both tips follow the procedure in the following section Recovering From Loss of Extrusion Recovering From Loss of Extrusion NOTE It is recommended that you read and understand this entire procedure before performing any of the work 1 Enter Head Maintenance mode e From Idle press Maintenance gt then Next gt then Head Maintenance Dimension BST 768 SST 768 User Guide Troubleshooting 61 WARNING The head area is very hot Use leather gloves when working in this area of printer With the Phillips head screwdriver provided in the Startup Kit release the two screws securing the head assembly see Figure 20 the screws require only
45. tware loaded directly onto your Dimension system from the factory Because we do occasionally make changes to this software you will need to verify that you have the latest version installed See Verifying controller software version on page 22 A controller software CD is included in your Startup Kit Install CatalystEX 1 Insert the CatalystEX installation disc into your CD ROM drive The installation menu automatically appears 2 Click the Install button 3 Follow the prompts to finish installing the software NOTE CatalystEX s installation setup allows you to change or confirm the target installation directory To install CatalystEX in a directory other than the default type the path and directory name in the dialog box when prompted 4 If you want to customize your installation select the Custom option Custom options include the following e CatalystEX Files e Training Files Verifying controller software version 5 Check the version displayed on the system keypad e From Idle press Maintenance The version number will be listed in the top display window under System Maintenance Dimension BST 768 SST 768 User Guide Setup 23 6 Compare the version number to the controller software CD provided in the Startup Kit 7 If the version on the controller software CD is newer than the system version follow the Controller Software Upgrade Notice instructions provided in the Startup Kit Networking Y
46. uide Sections Of The Manual Overview Provides a quick reference for the layout of the printer and its operating components Overview also provides a quick reference for sources of additional information and printer supplies Setup Guides you through the initial printer installation and setup Topics include unpacking connecting power installing software and connecting to a computer network Generally topics in setup are only accomplished during installation or relocation of the printer Operation Further develops your understanding of the printer by presenting the User Interface Loading and Unloading of Material Building Parts Removing Completed Parts and Removing Support Material The tasks presented are common procedures accomplished during the normal operation of the printer Maintenance Lists several tasks that you will need to perform to keep your printer performing at its best Some tasks are As Needed while others are determined by a set number of printer hours CatalystEX includes an odometer of printer hours House Cleaning Axis Maintenance Tip Cleaning Assembly Replacement Chamber Lamp Replacement and Tip Shroud Replacement are procedures that you can perform with the help of the User Guide Troubleshooting Allows you to perform some problem diagnosis and correction procedures in the event that your printer has a problem A Troubleshooting Checklist Fault Determination Codes a
47. umber and an etched number Each number pair is created at one of four Z heights 5 0 5 and 10 in 001 inches from home level See Figure 8 on page 29 NOTE The etched number is created by the idle tip It is normal for only some of these numbers to be visible The extruded number is created at a very low flow rate and may not show up clearly Dimension BST 768 SST 768 User Guide Setup 29 Extruded Numbers SST Etched Numbers SST Etched Numbers BST Extruded Numbers BST left side right side 3 BA Ss g as Figure 8 Modeling base with test_tipdep_plstc cmb model Evaluate the etched numbers in each of the six groups The etched numbers must meet the following criteria e must be visible in at least one of the six groups e 10 must not be visible in any of the six groups NOTE The etched numbers can be difficult to see It may be necessary to tilt the modeling base to the light for inspection It is acceptable for some groups to have NO visible etched numbers To meet the criteria only one of the six groups must have a visible 5 If the tip depth does not meet the above criteria run the model a second time on a second unused modeling base and evaluate again If the tip depth again fails the above criteria contact your Dimension service provider for more information on adjusting tip depth Dimension BST 768 SST 768 User Guide 30 Setup D
48. your service provider IMPORTANT While closing the head be careful not to crimp the filament and make sure that the head wiring doesn t get pinched between the swivel head and the rear head housing C If the purge was successful continue to run both filament motors forward and slowly swivel the head closed Once the head is closed tighten both turn screws E Verify material continues to extrude through both tips for an additional 30 seconds and then press Stop to halt extrusion F Push Done The panel displays Is material loaded G Press Yes The panel displays Exiting maintenance and you can resume normal operation Dimension BST 768 SST 768 User Guide STRATASY S 14950 Martin Drive Eden Prairie MN 55344 USA Telephone 952 937 3000 Fax 952 937 0070 Web Site www dimensionprinting com Stratasys Document 204400 0001
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