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[ENG-ITA] User's Manual UPS EVO DSP PLUS MM 1.2-2.4
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1. sssesssesceecoeesoresoresorescoesoreseeeceeeee 17 8 7 Operation in Fault Mode sesssessesssesceessoeesoresoresoesoresoreseeeseeeoe 18 9 Communication INtenaces ira 18 10 Technical Characteristics ocala ca oss re ge ses awd ati 19 TI Maintenance sian narice RR I ARA 21 Vist UPS GlEanin Snellire 21 ki Bolle cli EEE E TOES 21 Miso ODerato salernitana 21 12 Troubleshootiag sthasll lla 22 Conformity to the European Directives cccccecccccccccccccccecccccccccescceess 24 PEOCLICE DISDOSAl ass o33 25355 5s5 o0 sacs a caey ears ee es Seas ae Ss a Oe EERE EONA 24 Lead Batteries sissi avec cud dow tcdwd dda cubase du cedeiataviausueuatauceesconeneiewonenese sess 24 ENGLISH User s Manual English Safety Warnings Read this manual carefully and completely before installing and using the EVO DSP PLUS MM Uninterruptible Power Supply which from here after will also be referred to as UPS gt The UPS must be used only by properly trained personnel To ensure correct and safe operations it is necessary that operators and maintenance personnel observe the general safety Standards as well as the specific instructions included in this manual gt Risk of electric shock do not remove the cover The UPS contains internal parts which are at a high Voltage and are potentially dangerous capable of causing injury or death by electric shock There are no internal parts in the UPS which are user serviceab
2. 2 The load is no longer supplied by power Charge the batteries for at least Batteries are not fully charged SOS AnA CASH MECR CAPaCIY Battery backup time is shorter than If the problem still persists nominal value consult Technical Service Batteries are defective faulty ui a to The icon A and the warning code Fans are locked or not working or Check fans and contact r Fiflash on LCD display and alarm the UPS temperature is too high Technical Service beeps every second If the described anomalies should continue despite the advised troubleshooting or should they manifest in any other form please contact the service UPS EVO DSP PLUS 1 2 2 4 3 6 MM 23 User s manual ENGLISH Conformity to the European Directives TECNOWARE confirms that EVO DSP PLUS MM models comply with the requirements set out in the Low Voltage Directive Safety 2006 95 EC and following amendments the EMC Electro Magnetic Compatibility Directive 2004 108 EC and following amendments The following standards were applied Low Voltage Directive Safety EN62040 1 1 2008 EMC Directive Electro Magnetic Compatibility EN62040 2 2006 category C2 WARNING This is a category C2 UPS product In a residential environmental this product may cause radio interference in which case the user may be required to take additional measures Product Disposal UPS EVO DSP PLUS MM cannot be disposed as an urban waste but must be treated as a separa
3. 1 Computer Interface USB connector it is the communication USB port 2 Slot for SNMP Interface optional replacing USB 3 Telephone Protection RJ11 RJ45 IN OUT connectors to protect and filter a phone line an ADSL or a LAN TNV 3 type connections 4 Grounded AC Input power socket IEC C14 type for EVO DSP PLUS 1 2 2 4 MM and IEC C20 type for EVO DSP PLUS 3 6 MM to connect the UPS to the AC utility line by the included power cord 5 Input Circuit Breaker it goes off in Overload or short circuit condition push the external button of the Circuit Breaker to reactivate it 6 Grounded Output Receptacles IEC C13 type 7 Output Circuit Breaker It goes off in overload or short circuit condition push the external button of the Circuit Breaker to reactivate it 8 Grounded Output Power Receptacle IEC C19 type For connecting an Output power line to supply all the devices to be protected UPS EVO DSP PLUS 1 2 2 4 3 6 MM 11 User s manual ENGLISH 6 Electrical Installation The electrical installation has to be done by qualified personnel Follow all the Safety Standards CEI Standards in Italy or IEEE elsewhere for the Input Output connections and for the right selection of Input Output cables For safety we recommend using external circuit breakers between Input mains and UPS AC Input line and between UPS Output lines and the loads The circuit breakers should be qualified with leakage current protective function leak
4. Output Voltage Hz Output Frequency OUTPUT Indicates the load level by 0 25 26 50 51 75 and 76 100 _ Indicates the load or the Output is short circuited A Indicates the UPS connects to the mains Indicates the Battery is working Indicates the Bypass circuit is working Indicates the ECO mode is enabled Indicates the Inverter circuit is working Indicates the Output is working UPS EVO DSP PLUS 1 2 2 4 3 6 MM 9 User s manual ENGLISH Graphic LCD Panel Function Battery information Indicates the Battery capacity by 0 25 26 50 51 75 and 76 100 BATT FAULT Indicates the Battery is faulty or defective LOW BATT Indicates Low Battery level and Low Battery Voltage Input and Battery Voltage information ci is ci ae Indicates the Input Voltage or Frequency or Battery Voltage CONS az Vac Input Voltage Vdc Battery Voltage Hz Input Frequency INPUT 5 1 2 Buttons Functions of the buttons are given below ptt res S Turn ON the UPS press and hold ON MUTE button for at least 3 seconds to turn ON the UPS Mute the acoustic alarm when the UPS is in Battery mode press and hold this button for at least 5 seconds to disable or enable the acoustic alarm But it s not applied to the situations ON MUTE when warnings or errors occur Test Battery press and hold ON MUTE button for at least 5 seconds to perform the Battery Test while the UPS is in Normal mode seconds the
5. Voltage Single Phase 208 220 230 240 Vac Lower Limit transfer to Battery mode 110 Vac 5 at 0 60 load 120 Vac 5 at 60 70 load 140 Vac 5 at 70 80 load 160 Vac 5 at 80 100 load Voltage Range L r Limi m for Normal mode ewer mE Ie Olle back to Line mode 175 Vac 5 Upper Limit transfer to Battery mode 300 Vac 5 Upper Limit come back to Line mode 290 Vac 5 Nominal Frequency 50 60 Hz automatic selection Frequency Range Normal mode 47 53 Hz 57 63 Hz Input Power Factor Nominal Voltage OUTPUT 0 99 at 100 Load Single Phase 208 220 230 240 Vac selectable Voltage Regulation 2 Inverter Waveform True Sinewave Nominal Frequency 50 60 Hz selectable Free Running Frequency Battery mode 50 Hz 0 25 or 60 Hz 0 25 Total Harmonic Distortion THD lt 3 Linear Load lt 6 Non Linear Load Crest Factor 3 1 max Overload 100 110 only acoustic alarm 110 130 for 30 sec gt 130 per 100 ms Normal lt gt Battery O ms Transfer Time Battery lt gt Bypass 4 ms typical Efficiency BATTERIES gt 92 Normal mode gt 98 ECO mode Battery Type Lead acid sealed free maintenance Number of batteries 2 4 6 Nominal Battery Voltage 24 Vdc 48 Vdc 72 Vdc
6. to start up or shutdown automatically at fixed times Read this manual carefully before using the EVO DSP PLUS MM it includes important safety warnings and useful advices for correct use and installation EVO DSP PLUS MM is constantly being developed and improved consequently your unit may differ somewhat from the description contained in this manual This manual includes the following models e EVO DSP PLUS MM 1 2 1 2 KVA e EVO DSP PLUS MM 2 4 2 4 KVA e EVO DSP PLUS MM 3 6 3 6 KVA In this manual EVO DSP PLUS MM will simply be referred to as UPS EVO DSP PLUS MM models are made from a single unit that contains the electronics parts and the batteries User s manual 2 UPS EVO DSP PLUS 1 2 2 4 3 6 MM ENGLISH 2 General Characteristics EVO DSP PLUS MM has all the advanced features which guarantee maximum reliability and safety Double Conversion ON LINE Transformerless technology Sinusoidal wave generated by an IGBT Inverter Output Voltage regulation 2 Protection from overload and short circuits Automatic Bypass to protect from accidental overload or Inverter fault Start up even under Mains OFF conditions Automatic protection when Battery is low Automatic restart following an automatic shut down due to Low Battery once AC utility power comes back on Selectable Input Frequency 50 or 60 Hz Graphic LCD panel for visualization of the Input and Output Voltage measurements batteries Voltage percen
7. A i TECNOWARE Piso S YS THe 78 Uninterruptible Power Supply EVO DSP PLUS MM 1 2 EVO DSP PLUS MM 2 4 EVO DSP PLUS MM 3 6 User s manual Manuale utente Index User s Manual Enolis h di theese a a E ENE EE ATE 1 Safety Wall MINGS cessen lle 1 1 IMGKOGUETION i ll AAA AAA EEEE OE Nah 2 2 Gen ral CharacteriStiCS ua nilo 3 3 ReG ipt and site selectionissizizivion privi 3 4 Operatin8MOGDES i e arri 4 Al NORMALMOde nella iii dalai siirnniziolo 5 4 2 BATFERC MOda meneror lead alinea 5 ARS BrPAioSWodeiil lia iaia 5 AA SFAND BY MOGO oreriererorerere re ANT O lati 6 4 5 ECO Mode ia 6 4 6 CONVERTER FREQUENCY Mode csccccnscccccsccnsecccnscccssccesscceees 7 5 EXTERNAL DESERIPTION illa lla lider 7 Del FrontPanelicn N ai 7 Sols IBurtonsgsta leale 10 Jet ACOUSTIC ALAN Minus tcscedeticsedans eemecins tune a beat upe lele Use tai Liar N 11 Da Rearsidealilale leleine 11 6 Electrical Installation anerer rere arere Era ELIE EEEE EEEE SaS 12 Get Installation 13 First Stare UD cessor E a ea E cd eae ee eee 14 PUNCUOMING ccutcdctucotecetsentocseteleccketeleteietiseiouesiteraietiietesestwereeeeiones 15 Sel TURNING ON aNd OFF rruarll alal 15 8 2 Low Battery and Automatic Restart e ccc e cece ceeceeceecceeceeees 15 Oso Load TESNE sauce cues nari oil indie dana 16 0 4 StA BYDDA SS ara ana aa aE 16 69 Battery Tests elio a a a E E wre 17 8 6 Operation in Warning Status
8. Battery Specifications 12 Vdc 9 Ah Backup Time typical 8 min Battery Charge Time typical 4 hours UPS EVO DSP PLUS 1 2 2 4 3 6 MM 19 User s manual ENGLISH ENVIRONMENTAL CONDITIONS Storage Temperature Range 25 C to 55 C 15 C to 40 C recommended for longer Battery life Operating Temperature Range 0 C to 40 C 20 C to 25 C recommended for longer Battery life Relative Humidity Range 0 95 non condensing Max Altitude without Derating 3000 m Protection level IP 20 Cooling Fan cooling Audible Noise at 1 meter lt 45 dBA STANDARDS Safety EN 62040 1 1 EN 60950 1 Performance EN 62040 3 EMC EN 62040 2 category C2 Product certification COMMUNICATIONS Computer Interface 1 USB port Software Included software compatible with Windows Mac OS X Linux SNMP Interface Optional Telephone and modem protection ECO Mode RJ11 RJ45 plug included OTHERS Selectable Frequency Converter Mode Selectable Technical data may change without prior notice User s manual 20 UPS EVO DSP PLUS 1 2 2 4 3 6 MM ENGLISH 11 Maintenance 11 1 UPS Cleaning Before starting any cleaning operation be sure that 1 The AC Input Voltage for the UPS has been removed 2 The UPS is completely OFF the graphic LCD panel is OFF Use only a cloth dampened with water to clean the unit If UPS works in an en
9. L NEUTRAL 6 1 Installation We advise you to follow the steps below explained 1 Through the included power cable connect the UPS Input socket to the AC line outlet see figure 4 It is mandatory to ground the AC line outlet according to the Safety Standards Carefully check the grounding of AC line outlet 2 Connect the devices to be supplied to the UPS outputs by using only the included cables Be sure all the devices have the main switch in OFF position UPS EVO DSP PLUS 1 2 2 4 3 6 MM 13 User s manual ENGLISH It is compulsory to ground the UPS according to the Safety Standards The case of the UPS is internally connected to the ground terminal GND of the IN OUT terminals in order to guarantee safety to the user To guarantee safety it is necessary to be sure that the local electric plant is supplied with GROUND in compliance with the Safety Standards and that a valid connection is guaranteed between the GROUND of the UPS and the GROUND of the local electric plant Any interruption of the GROUND conductor is absolutely prohibited Risk of electric shock at the Output lines if the UPS is ON even when the UPS is not connected to AC utility line Risk of electric shock at the Output lines while the unit is connected to the AC utility line Risk of electric shock do not remove the cover The UPS contains internal parts which are at a high Voltage and are potentially dangerous capable of causing injury or death
10. RNAL DESCRIPTION 5 1 Front Panel The front panel informs the user about operating status alarm conditions and measurements It also provides access to controls and configuration parameters Front panel shown below consists of two parts 1 Graphic LCD panel provides complete information about the energy flow path and existing alarms Load and Battery level Input Output and Battery measurements 2 3 buttons enables the user to turn ON OFF the UPS and to make selections of the functioning parameters ye EEN E nl 888 8885 D SELECT OFF ENTER Figure 2 Front panel UPS EVO DSP PLUS 1 2 2 4 3 6 MM 7 User s manual ENGLISH 5 1 1 Graphic LCD Panel Please refer to figure 3 Input amp Battery Backup Time Voltage Info Fault Info EEE BBA wale ma vic g i it Me I Aa QUIPLIT Battery Info BATT FAULT a Mode Operation Info Figure 3 Graphic LCD Panel User s manual 8 Buzzer Info A Output Voltage Info UPS EVO DSP PLUS 1 2 2 4 3 6 MM ENGLISH Backup time information Hr I im Indicates how much time has passed in Battery mode S LILLJ H hours M minutes S seconds Indicates the warning that a fault has occurred DU Indicates the Fault codes and the codes are listed in the Fault Table of chapter 8 Mute operation Indicates that the UPS alarm is disabled muted is iy iy Vde Indicates the Output Voltage or Frequency Ls bah hanl Hz Vac
11. S The graphic LCD panel is OFF only when the UPS is completely OFF If UPS is used daily it is recommended to leave the UPS connected to the AC Input line and use the ON MUTE and OFF buttons on the front panel to activate deactivate the Inverter If the UPS has to be turn OFF completely for several days it is recommended to disconnect the AC Input line for the UPS and then press the OFF button If the ON button is pressed when AC Input line is not present the UPS switches ON even and works in Battery mode after some seconds If the OFF button is pressed when AC Input line is not present then the Inverter switches OFF and consequently there will be no Output power 8 2 Low Battery and Automatic Restart The UPS reaches the Low Battery condition whenever during working in Battery mode the batteries reach a charge level allowing the connected devices to operate for few minutes more The UPS warns operators of Low Battery by lighting of the LOW BATT icon on the graphic LCD and by emitting an acoustic signal every second If AC Input does not come back on within few minutes the UPS shuts down automatically thus preventing the batteries from discharging excessively the UPS stops supplying Output power deactivates control panel indication and goes to a waiting state Once AC Input comes back on the UPS restarts automatically and after 4 seconds it goes back to work in Normal mode After a complete discharge the UPS needs 4 ho
12. SE ACTION TO SOLVE Fault code is shown as 28 the icon BATT FAULT Battery Voltage is too Low or lights on LCD display and the Battery Charger is faulty alarm beeps continuously Remove excessive loads from UPS is overloaded UPS Output UPS is overloaded Devices Remove excessive loads from The icons A and OVER LOAD flash connected to the URS jii fed UPS Output directly by the mains via the Bypass Contact Technical Service on LCD display and alarm beeps twice every second After repetitive overloads the UPS Remove excess loads from UPS is locked in the Bypass mode Output first Connected devices are fed directly Then shut down the UPS and by the mains via the Bypass restart it Fault code is shown as 43 The icon UPS is overloaded too long and OVER LOAD ishte on teo display and becomes faulty Then UPS shuts down automatically alarm beeps continuously Remove excess loads from UPS Output and restart it Fault code is shown as 14 the icon The UPS shuts down automatically Check Output wiring or if SHORT tights on LCD display and because short circuit occurs on the connected devices are in short alarm beeps continuously UPS Output circuit status A UPS internal fault has occurred There are two possible results Fault code is shown as 1 2 3 4 11 12 13 or 41 on LCD display and alarm beeps continuously 1 The load is still supplied but directly from AC power via Bypass OACI Te ANEA EEVEE
13. UPS which are user serviceable Any repair or maintenance work must be performed exclusively by qualified technical personnel authorized by TECNOWARE TECNOWARE declines any responsibility if this warning is disregarded SYMPTOM No indication and or alarm on the front panel even though the main is normal The graphic display is OFF The icons A and wp flash on the graphic display and alarm beeps every second The icons A and flash on LCD display and alarm beeps every second Fault code is shown as 27 the icon BATT FAULT lights on LCD display and alarm beeps continuously User s manual The Input cable is not connected well to the AC Input mains or to the AC Input socket of UPS The Input Circuit Breaker is OFF Line and Neutral poles of AC input Line are reversed The external or internal batteries are incorrectly connected Battery Voltage is too Low or the Battery Charger is faulty 22 POSSIBLE CAUSE ACTION TO SOLVE Check if the Input cable is firmly connected to the AC Input mains and to the AC Input socket of UPS Check the Input Circuit Breaker if it is OFF push the external button of the Input Circuit Breaker to reactivate it Disconnect the Input Cable from AC Input mains socket rotate the plug by 180 and then connect again Check if all batteries are connected correctly Contact Technical Service UPS EVO DSP PLUS 1 2 2 4 3 6 MM ENGLISH SYMPTOM POSSIBLE CAU
14. age current lt 30 mA For the Input Output connections use ONLY the included power cables or cables with the same power ratings TECNOWARE declines any responsibility if this warning is disregarded The EVO DSP PLUS MM models are made of a single unit design that contains the electronic parts and batteries Before starting the installation procedure be sure that 1 The AC Input Voltage for the UPS has been removed 2 The UPS is completely OFF only if graphic LCD panel is OFF The Neutral is not through Is necessary to put a label as the following one into the AC input distribution box Before working on this circuit Disconnect the UPS system Verify if there are dangerous voltage between fj avery terminals including the earth protection Risk of return voltage that ground and neutral lines of the connected devices are not short circuited See the To guarantee UPS normal operation before connecting devices to the UPS please verify image below LINE LINE NEUTRAL NEUTRAL GND User s manual 12 UPS EVO DSP PLUS 1 2 2 4 3 6 MM ENGLISH between UPS and devices See the image below di If neutral line and ground line are short circuited please add isolation transformer di esa NEUTRAL TRANSFORMER NEUTRAL GND Never connect neutral line of input to neutral line of output Otherwise it will cause the damage of the UPS See the image below INPUT OUTPUT LINE LINE NEUTRA
15. apter for details Below you can see the Warning Table with the correspondence between each warning and the relative signals icons on graphic LCD and acoustic alarm for the user Some acoustic alarms can t be muted unless the error is fixed Please refer to chapter 5 for the details Battery Unconnected YAN BATE FAULT Over Charge Beeping every second Reversed phase for AC Input Line A Beeping every second Fan failure Over temperature Beeping every second Battery Charger failure Beeping every second Bypass Voltage out of range Ca Beeping every second Warning Table Over temperature Beeping every second UPS EVO DSP PLUS 1 2 2 4 3 6 MM 17 User s manual ENGLISH 8 7 Operation in Fault Mode When Fault led illuminates and the buzzer beeps continuously it means that there is a fatal error in the UPS Users can get the Fault code from display panel Please check the Troubleshooting chapter for details Please check the loads wiring ventilation mains supply Battery and so on after the fault occurs Don t try to turn ON the UPS again before solving the problems If the problems can t be fixed please contact Technical Service immediately N In case of emergency please disconnect the connection from mains supply external Battery and Output immediately to avoid further risk or danger Below you can see the Fault Table with each Fault event and the relative FAULT code icon on graphic LCD
16. by electric shock There are no internal parts in the UPS which are user serviceable Any repair or maintenance work must be performed exclusively by qualified technical personnel authorized by TECNOWARE TECNOWARE declines any responsibility if this warning is disregarded Disregard for these warnings may lead to a risk of electric shock to operators 7 First Start Up Turning the UPS ON is very easy Nevertheless we recommend that on First Start Up the following procedure is observed for greater safety 1 2 Be sure all the devices connected to the UPS outputs have the main switch in OFF position Restore the AC Input line for the UPS be sure that the AC utility power is available and that its voltage and frequency are within the specifications As a consequence of point 2 the UPS turns on the graphic display and goes in Stand by mode the UPS recharges only the batteries and doesn t supply Output power Check the graphic display shows the path of energy flow during Stand by mode Press ON MUTE button for at least 3 seconds the UPS emits a brief acoustic signal and performs a functioning SELF TEST After some seconds the UPS starts to work in Normal Mode and the graphic LCD panel will show the path of energy during Normal mode Simulate a black out by removing the AC Input line The UPS starts working in Battery mode the graphic LCD panel will show the path of energy during Battery mode Moreover UPS emits a brief acousti
17. c signal every 4 seconds When Battery level is ending the acoustic signal will be emitted every 1 second Restore the AC Input line after few seconds the UPS turns back in Normal mode The UPS has passed first start up check now turn ON the devices one by one to be supplied by UPS checking the UPS doesn t report Overload information on the graphic LCD panel and all the devices are working regularly By graphic display check if the Output load percentage is less than 100 otherwise it is necessary to remove part of the loads at the Output lines Before using the UPS normally leave it in Normal mode for in order to charge Battery completely the UPS charges Battery also in Bypass mode or in Stand by Mode The batteries reach the 90 of their capacity after about 4 hours of recharge User s manual 14 UPS EVO DSP PLUS 1 2 2 4 3 6 MM ENGLISH 8 Functioning 8 1 Turning ON and OFF Let s see carefully the consequences of the pressure of ON MUTE and OFF buttons The UPS is in Stand by mode the Inverter is OFF if the ON MUTE button is pressed after few seconds the Inverter starts and the UPS switches in Normal mode The UPS is in Normal mode the Inverter is ON if the OFF button is pressed the Inverter turns OFF and the UPS switches in Stand by mode To turn completely OFF the UPS please do the following steps gt Put the UPS in Stand by mode by pressing the OFF button gt Disconnect the AC Input Voltage for the UP
18. d SELECT buttons at the same time for at least 5 seconds as explained into chapter 5 UPS EVO DSP PLUS 1 2 2 4 3 6 MM 5 User s manual ENGLISH The Bypass mode is identified by 1 Vac 1 Vac The graphic LCD panel shows the path of energy flow CJ LI CIAU during Bypass mode An acoustic signal every 10 seconds During Bypass mode loads are fed directly from AC Input line Therefore no protection against AC Input line disturbances or interruptions is present 4 4 STAND BY Mode If the UPS is in Stand by mode it is inactive In Stand by mode the Inverter is off and there is not Output power but the UPS is not completely off indeed the UPS recharges the batteries regularly and the graphic display is ON If the OFF button is pressed when the UPS is in Normal mode the UPS switches in Stand by mode If the UPS is in Stand by mode and the AC Input line is removed from UPS then the UPS switches completely off The Stand by mode is identified by The graphic LCD panel shows the path of energy flow during Stand by mode 4 5 ECO Mode CdL 7 Vac n Vac Lo OUTPUT Q It is possible to select the ECO mode to save energy and to increase the efficiency of the UPS The ECO mode uses the Bypass to feed the loads The UPS will operate as in Bypass mode whenever the Frequency waveform RMS value of AC Input line mains Voltage is within their tolerance limits If the AC Input line Voltag
19. e goes beyond these limits the UPS switches into normal operation Please contact Technical Service for the instruction to enable the ECO mode by default the ECO mode is disable Output Voltage like in Normal mode Thus the use of this mode should be carefully ECO mode does not provide perfect stability in Frequency waveform RMS value of the executed according to the level of protection required by the application V LZ The ECO mode is identified by 5 n Vac 230 Vac pu The graphic LCD panel shows the path of energy flow faa Q during ECO mode the ECO icon is ON User s manual UPS EVO DSP PLUS 1 2 2 4 3 6 MM 4 6 CONVERTER FREQUENCY Mode It is possible to select the Converter Frequency mode to work with the Output Frequency different from the Input Frequency For example it is possible to work with 60 Hz Input Frequency and 50 Hz Output Frequency or 50Hz Input Frequency and 60 Hz Output Frequency Please contact Technical Service for the instruction to enable the Converter Frequency mode by default Converter Frequency mode is disable and the Output Frequency will synchronize automatically with the Input Frequency by default the Converter Frequency mode is disable The Converter Frequency mode is identified by L CHL oT Vac edi 7 Vac The graphic LCD panel shows the path of energy flow Q during Converter Frequency mode The CF characters are ON VP EB L 5 EXTE
20. eck that the selected area meets these criteria During normal operation the UPS discharges a minimal amount of heat So it is necessary to leave at least 10 cm of unobstructed space all around the UPS in order to keep it properly ventilated Do not obstruct ventilation holes Do not insert objects or pour liquids in the ventilation holes Do not rest any object on top of the UPS Do not keep liquids flammable gases or corrosive substances near the unit Install the UPS on a properly tiled floor Avoid the installation on a floor that is not tiled flat 4 Operating Modes INPUT FILTER INPUT FILTER f 7 INPUT FILTER User s manual BYPASS Figure 1 Operating modes i AUTOMAT OUTPUT td Sl OUTPUT BYPASS gt FILTER NORMALMODE AUTOMAT OUTPUT OUTPUT BYPASS P FILTER BATTERY WOODE AUTOMAT __ OUTPUT I TP FILTER BYPASS MODE UPS EVO DSP PLUS 1 2 2 4 3 6 MM ENGLISH 4 1 NORMAL Mode The UPS typically works in Normal mode Input mains power is available and its amplitude is within specifications Please refer to figure 1 After the filter has eliminated any high Frequency interference present on the mains the AC Input line is rectified and conditioned in the Rectifier block AC DC conversion the continuous power now enters into the Inverter block and is then reconverted into alternated power DC AC conversion overcoming the Automatic Bypass and feeding
21. for the user s information Vdc Bus Start failure None Inverter Soft Start failure None Fault Table 9 Communication Interfaces The UPS is factory equipped with USB Communication Interfaces On the UPS rear side there are the connections of the Interfaces The USB signals are all isolated through photo couplers from the dangerous voltages that are present inside the UPS Connecting to the Web site www tecnoware com it is possible to download free of charge the update UPS management Software compatible with the most popular Operative Systems It is possible to use a SNMP Single Network Management Protocol Interface to connect the UPS to a LAN Local Area Network The SNMP interface is optional We advise you to follow the steps below explained to install the interface correctly 1 Remove the USB interface 2 figure 4 that covers the slot for SNMP interface 2 Put the SNMP Interface into the slot and fix it with screws 3 Connect the LAN cable to SNMP interface and follow the included instruction to make the interface working well User s manual 18 UPS EVO DSP PLUS 1 2 2 4 3 6 MM ENGLISH 10 Technical Characteristics Power 1200 VA 2400 VA 3600 VA Nominal Active Power 840 W 1680 W 2520 W Power Factor 0 7 Technology On Line Double Conversion Transformerless Dimension W x H x D 15 x 22 x 40 cm 19 x 31 8 x 42 cm Net Weight 12 kg 18 kg 30 kg Nominal
22. in and eyes It may be toxic 11 3 Operator Safety Whenever the UPS is not responding anymore to original characteristics the UPS must be made non operative and every usage not authorised must be avoided After it will be necessary to refer to qualified technical personnel Original safety characteristics might not be if for example the UPS has visible damage or irregular operation UPS EVO DSP PLUS 1 2 2 4 3 6 MM 21 User s manual ENGLISH 12 Troubleshooting This section gives information about the procedures which shall be performed in case of abnormal operation If you fail to fix the problem consult authorized Technical Service with the following information gt Model and serial number of the UPS which can be found on the nameplate on the rear of the UPS Description of abnormal operation and Fault code displayed on graphic LCD If you have noticed an abnormality in operation check the Protective Ground Earth connections check the Input Output connections read alarms code from the graphic LCD and refer to the table below Apply all suggestions corresponding to each anomaly If your issue is excluded or the suggested actions do not solve your problem consult the Technical Service Risk of electric shock do not remove the cover The UPS contains internal parts which are at a high Voltage and are potentially dangerous capable of causing injury or death by electric shock There are no internal parts in the
23. intenance or service on the UPS The Static Bypass used together with an external Manual Bypass device enables the user to isolate the electronic circuitry of the UPS from the mains and from the load and to remove the UPS without interrupting the power by connecting the load directly to the mains Maintenance and service may only be performed by authorized technical personnel During Static Bypass loads are fed directly from Bypass mains Therefore no protection against mains disturbances or interruptions is present User s manual 16 UPS EVO DSP PLUS 1 2 2 4 3 6 MM ENGLISH 8 5 Battery Test It is possible to check the Battery Status when the UPS is running in Normal mode ECO mode by performing a Battery Test To perform the Battery Test press the ON MUTE button continuously for at least 5 seconds The Battery Test Starts immediately and it finishes after some seconds If the batteries pass the test no alarm will be shown During the Battery Test the graphic LCD and buzzer indication will be the same as at Battery mode To keep the system reliable the UPS will perform the Battery Test automatically once per week User also can set Battery Test through monitoring software 8 6 Operation in Warning Status During a warning condition the buzzer beeps once every second it means that there are some problems for UPS operation Users can get the Fault code from graphic LCD panel Please check the Troubleshooting ch
24. le Any repair or maintenance work must be performed exclusively by qualified technical personnel authorized by producer TECNOWARE declines any responsibility if this warning is disregarded gt The electric installation has to be done by qualified personnel Follow all the Safety Standards CEI Standards in Italy or IEEE elsewhere for the Input Output connections and for the right section of Input Output cables It is compulsory to ground the UPS according to Safety Standards Risk of electric shock at the Output lines when the UPS is ON Risk of electric shock at the Output lines while the unit is connected to the AC utility line vo v v vY For respect of the Safety Standards is necessary the presence of a differential circuit breaker between UPS Output lines and the loads We recommend to use a dedicate AC power line for the UPS Do not obstruct ventilation slots or holes and do not rest any object on top of the UPS Do not insert objects or pour liquids in the ventilation holes Install the UPS indoors in a protected clean and moisture free environment Do not expose to the direct sun light v v vy vY wY Do not keep liquids flammable gases or corrosive substances near the UPS UPS EVO DSP PLUS 1 2 2 4 3 6 MM 1 User s manual ENGLISH 1 Introduction The UPS EVO DSP PLUS MM UPS means Uninterruptible Power Supply is the result of constant technological research aimed at obtaining the best performance at the lo
25. n the default parameter will came back on the graphic display the default Select the measurements on the graphic display by pressing the SELECT button it is possible to choose the electrical parameter to be displayed Input Voltage Input Frequency Battery SELECT Voltage Output Voltage Output Frequency If the button is not pressed for at least 10 parameters are Input Voltage and Output Voltage Turn OFF the UPS press and hold ON MUTE button for at least 3 seconds to turn OFF the UPS OFF ENTER By pressing this button while the UPS is in Normal mode the UPS will go to Stand by mode by pressing this button while the UPS is in Battery mode the UPS will switch OFF completely ON MUTE Switch to Bypass mode when the UPS is functioning in Normal Mode press ON MUTE and SELECT buttons simultaneously for at least 5 seconds Then UPS will enter to Bypass mode This SELECT action will be ineffective when the Input voltage is out of the acceptable range User s manual 10 UPS EVO DSP PLUS 1 2 2 4 3 6 MM ENGLISH 5 1 3 Acoustic Alarm Beeping once every 4 seconds YES Beeping once every second Beeping twice every second NO Beeping continuously Beeping once every 10 seconds Note OFF YES means that the buzzer can be muted or stopped by pressing ON MUTE button OFF NO means that the buzzer can NOT be muted or stopped 5 2 Rear Side i EVO DSP PLUS MM 3 6 KVA EVO DSP PLUS MM 1 2 2 4 KVA Figure 4 Rear Side
26. tage of load frequency alarms overload fault and path of energy flow Acoustic signals of various kinds indicating alarm situations Available settings of all the UPS parameters by user through front panel pushbuttons and graphic LCD panel SNMP Adapter optional Communication with the computer through USB interfaces ECO functioning mode selectable Frequency Converter functioning mode selectable High efficiency Maximum reliability Smart design and easy to use 3 Receipt and site selection Carefully remove the UPS from its packaging and carry out a meticulous inspection We recommend keeping the original packaging in a secure place in case you need to send the UPS for maintenance purposes In case of transport damage notify the carrier and dealer immediately We recommend paying attention to the below points in order to choose a correct placement for your UPS The UPS is designed to operate in a protected environment e g offices We therefore recommend installing it in a place with very little or no humidity dust or smoke When the UPS is brought from a cold place to a warmer place humidity in the air may cause condensation in the UPS In this case allow UPS to stand for two hours in the warmer place before beginning with the installation UPS EVO DSP PLUS 1 2 2 4 3 6 MM 3 User s manual ENGLISH In all circumstances see the Technical Characteristics chapter for environmental specifications and ch
27. te waste Any violation is indictable with financial sanctions as per in force regulations An incorrect waste disposal or an improper use of the same or of any parts can be damaging for the environment and for human health A correct waste disposal of products having the dustbin symbol marked by a cross help to avoid negative consequences to the environment and to human health EC Lead Batteries EVO DSP PLUS MM models contain lead acid sealed maintenance free batteries This kind of batteries if handled by non experienced personnel can cause electric shock or short circuit For this reason the batteries can be removed only by qualified technical personnel specialized and authorized by TECNOWARE TECNOWARE declines any responsibilities if this rule is not followed To remove the batteries firstly you have to take off UPS cover then remove all the metallic parts that are blocking the batteries pack disconnect batteries one to each other and take them off from their housing one by one lt D The batteries cannot be disposed as an urban waste but must be treated in conformity with 2006 66 CE European Directive any violation is indictable with financial sanctions as established into 2006 66 CE European Directive User s manual 24 UPS EVO DSP PLUS 1 2 2 4 3 6 MM
28. the load after an extra filtration At the same time the UPS recharges the batteries through the Battery Charger block Please refer to figure 2 which describe the UPS front panel The Normal mode is identified by ii Vac edi Vac The graphic LCD panel shows the path of energy flow during Normal mode 4 2 BATTERY Mode During operation in Normal mode if the UPS finds the Mains OFF condition due to a Blackout or Overvoltage Brownout it then switches into Battery mode In this case the batteries supply the required Output power thanks to the DC AC conversion carried out by the Inverter The UPS switches back to Normal mode a few seconds after AC Input power is restored or Voltage comes back to internal specifications Please refer to figure 1 The Battery mode is identified by O 4h 3530 939m ICU TG OU INPU OUTPUT The graphic LCD panel shows the path of energy flow during Battery mode An acoustic signal every 4 seconds 4 3 BYPASS Mode In Bypass mode the AC Input line is directly connected with the UPS outlets by an Automatic Bypass As indicated in figure 1 in Bypass mode the UPS recharges the batteries During Normal mode the UPS switches automatically to Bypass mode as a consequence of accidental overload or Inverter fault thus protecting the supplied devices When the UPS is working in Normal mode it is possible to switch the UPS by pressing continuously ON MUTE an
29. urs to recharge completely the batteries The UPS recharges batteries automatically if it works in Normal mode in Bypass mode or in Stand By mode UPS EVO DSP PLUS 1 2 2 4 3 6 MM 15 User s manual ENGLISH 8 3 Load Testing The UPS indicates the Output Load level by graphic LCD on the right side as described in the chapter 5 When the Output load is higher then nominal value the UPS warns of Overload condition by graphic LCD and by acoustic alarm as described in the Warning Table and in the Troubleshooting chapter The UPS warns of an Overload less than 110 by acoustic alarm An Overload between 110 and 130 is accepted for about 30 seconds and after UPS switches automatically to the Bypass mode The UPS switches immediately to the Bypass mode if the Overload is higher than than 130 Once the requested power is back within range the UPS switches automatically to the Normal mode Make sure that the UPS never indicates Overload condition Do not connect a load greater than rated value to the UPS see POWER specifications in the chapter Technical Characteristics as this may damage the unit In this case the warranty is void 8 4 Static Bypass During Normal mode functioning it is possible to switch the UPS in Bypass mode by pressing at the same time ON MUTE and SELECT buttons at least 5 seconds as explained into chapter 5 The Bypass mode named also Static Bypass is useful while performing ma
30. vironmental unusually dusty or dirty remove the dirty from the ventilation holes Before restarting the UPS be sure it is completely dry If any liquid gets inside the UPS do not start the unit and contact Technical Service immediately 11 2 Battery If the UPS is NOT going to be used for a long period of time ensure that the batteries are left fully charged If the UPS has not been used for more than three months go through the procedure described in the chapter 7 First Start Up before using it again Please keep in mind that the batteries must be recharged at least once a month Take in mind that batteries are recharged automatically if the UPS is ON and working in Normal or in Bypass mode for after approximately 4 hours with AC Input line present Battery life strongly depends on the ambient temperature There are also other factors like the number of charge discharge cycles the discharge depth humidity and altitude The recommended environmental specifications for a correct use of batteries are listed in the Technical Specifications section Performing Battery Test can provide you with information about Battery condition see Battery Test section for more information on Battery Test Danger of explosion and fire if batteries of the wrong type or number are used AN Do not dispose of batteries in a fire The batteries may explode Do not open or mutilate batteries Released electrolyte is harmful to the sk
31. west cost EVO DSP PLUS MM is an advanced ON LINE UPS built specifically to protect your computer from any irregularities in the AC line for example blackouts brownouts over voltages micro interruptions which often cause damage to hardware and software All that is possible because EVO DSP PLUS MM is a Double Conversion ON LINE UPS Under normal AC line condition EVO DSP PLUS MM provides an automatic Output Voltage regulation from the Rectifier and Inverter blocks and filters out frequently occurring electrical disturbances high Voltage transients spikes interferences etc this protecting the devices connected to its outlets During a power failure EVO DSP PLUS MM continues supplying adequate AC power with a true sine wave to all connected devices through its internal batteries and by its DC AC converter Inverter EVO DSP PLUS MM protects the devices from accidental overload or Inverter fault by an Automatic Bypass that directly connects the AC Input line with its outlets EVO DSP PLUS MM models are factory equipped with USB interfaces which may be used for notify to a computer a power failure or a Low Battery condition this allows automatic data backup during an extended blackout with the most common operating systems Windows Linux Unix etc Thanks to Interfaces UPS EVO DSP PLUS MM can communicate the several made measurements Input Output Voltage batteries absorption Frequency etc and can also be programmed in order
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