WE VoIP User Manual - Prime Technologies
Contents
1. Point AP information for wireless LAN connection WE VolP interface server information IP address of the PBX URL for downloading and installing the WE VolP package Before installing WE VoIP you should also update your smartphone to the latest firmware If you are not using the latest firmware you may experience poor sound quality during a call or other malfunctions Program Installation Requirements Installation requirements may vary from a company workplace to another 2 WE VoIP User Manual 7 For more information contact your system administrator 8 SAMSUNG Electronics Co Ltd Installation Follow the steps below to install WE VolP on your phone Turn Wi Fi on in your workplace go to Settings 3 Wi Fi and connect to the default AP or an AP that you want to use For details on the default AP or other AP to use contact your network administrator SNAE2G 10 illustrated on the right is an example of AP NOILVTIVLSNI NYHDOUd Open the web browser and enter a URL You will be automatically redirected to the download URL Click the download link from the URL to download the installation program If you are not automatically redirected to the download URL enter the URL provided by the administrator in the address field of the web ag CAN AN U KAN GA OA U Ua IA browser to open the URL An example URL is Hg illustrated on the right t HAN E Cal Il KE Installation Program Installat2. Unknown sources Allow installation of non Market apps Credential storage Trusted credentials Install from device storag A Unknown sources these applica WE VolP User Manual 11 Android Application Installation The Unknown Sources checkbox must be selected if you want to install an application which is not available in Android Market The program installation progress screen appears and then the installation completes IE WE VoIP 12 SAMSUNG Electronics Co Ltd Initial Settings This section details the basic settings required after the application installation In WE VolP if you enter the provision profile server IP address the user preferences are automatically set Turn Wi Fi on your smartphone and connect to one of the APs in your workplace If the mVolP call is allowed in your workplace you can set your preferences even when Wi Fi is off ap 5q ht40 ARTWORK 1x NOILVTIVLSNI NYHDOYd Environment for Using WE VolP To use WE VolP you must first configure the wireless network environment of your smartphone For more detailed information about wireless network settings for your smartphone refer to the user manual that came with your smartphone After running the WE VolP application select Provision Server IP Mute when Flipping Provision Profile Server Your mobile phone number is automatically entered if a USIM is inserted in your mobile phone and the numbe
3. you want to update the program now NOILVTTVLSNI NYVHDOHUd Update Progress Notification When updating WE VolP the download progress status is indicated by notification ICONS WE VolP User Manual 15 WHAT TO KNOW IN ADVANGE About Internal and External Calls Internal Intercom Call An internal call refers that you use WE VolP connected to the company s PBX system to make receive a call to from another WE VolP or desk phone user within the company 1 6 SAMSUNG Electronics Co Ltd External Outside Call An external call refers that you use WE VolP or desk phone connected to a telephone exchange to make receive a call to from a person outside the company for example a call to from home or a mobile phone Outside Trunk Line i D A 1 Ge Inside KG TY PBX System AP Extension N N M M iva im CH CH ml WE VolP User Manual 1 7 Notification Icons When running WE VoIP notification icons appear at the top of the smartphone screen You can swipe down from the top of the screen to view details of the notification icons Registration Status Notification The following icons are provided indicating the registration status for WE VolP Registration successful BR Registration failed Reason for registration failure is shown on the panel screen Call Status Notification The icons indicating the call status for WE VolP are provided a
4. IP My Phone Number My Phone Number Outgoing Call Settings Outgoing Call Settings Outgoing Call Settings Outgoing Call Settings Incoming Call Settings Incoming Call Settings Allows VolP on mobile call Allows VolP on mobile call Dispatch Conference Ringtone Request Profile Mute when Flipping Extension Setting i Version 0 Exit Software update WE VolP User Manual 37 Menu Description Provision Server IP My Phone Number Outgoing Call Settings Receive VoIP Call during 3G Call Ringtone Mute when Flipping Update Send log Write log You can enter the IP address of the provisioning server For an SCME PBX System enter the IP address of the SCME This is your smartphone number You can choose whether to use VoIP 3G or use 3G only for outgoing calls Choose VoIP or Mobile You will be prompted to select VoIP or 3G Use only Mobile All outgoing calls are made over 3G network Even if Choose VoIP or Mobile is checked outgoing calls are made over 3G network if you are not logged into WE VoIP You can choose to allow an incoming WE VolP call while in a 3G call If you select this option you will hear incoming notification tone when there is an incoming WE VolP call during a 3G call You can select a ringtone for an incoming WE VolP call Select Default Ringtone to use the same ringtone as the default ringtone of your smartphone WE VoIP ringtone options ar
5. The purpose of Safety Concerns is to ensure users safety and to prevent property losses Please read this document carefully for proper use COE VEE rar This Manual is proprietary CoO SAMSUNG Blectromics COo p Ltd and is proreckel by Cop EENEG No information contained herein may be copied translated transcribed or duplicated for any commercial purposes or disclosed to the third party in TRADEMARKS Product names mentioned in this manual may be trademarks and or registered trademarks of their respective companies This manual may be changed for product improvement standardization or other technical reasons without prior notice For further information on the updated manual or the contents contained in the manual please contact your Authorized Samsung Reseller 2013 SAMSUNG Electronics Co Ltd All rights reserved SAFETY CONCERNS The purpose of the Safety Concerns section is to ensure the safety of users and prevent property damage Please read this document carefully for proper use Conventions Warning Provides information or instructions that you should follow in order to avoid personal injury or fatality Caution Provides information or instructions that you should follow in order to avoid a service failure or damage to your phone Note Indicates additional information for referrence SEH Checks Provides the operator with checkpoints for stable system operation Caution Indicati
6. VolP call logs are integrated into the default call logs application on your smartphone An WE VolP call is indicated with the icon on the Logs list Tap the receiver icon on the right of a call entry to dial the number RS 10 24 AM SNOILONNAH 1179 dIOA 3M Recent Call Logs Screen The screen shown may vary depending on application and version of your smartphone WE VolP User Manual 35 WE WORK Interoperability Various additional functions are available through interoperation with the Samsung WE WORK server Premium CID Caller ID The caller s department title and other information are shown on the incoming call screen amp joey Chief Engi Context CID The Context CID function is provided through interoperation with the WE WORK server The caller s to do list is shown on the screen 36 SAMSUNG Electronics Co Ltd SETTINGS WE VolP provides settings menus for normal user and administrator This chapter describes various settings options and how to use Settings Menu On some WE VolP versions the administrator settings screen may be different from the illustrations provided in this manual SONIL13S User Settings On the application screen run WE VolP to access the outgoing and incoming call settings required for using WE VolP VW Bee WE WE VoIP du an B 10 43 AM KE WE VoIP Provision Server IP Setting Provision Server IP Setting Provision Server IP Provision Server
7. WE VoIP call If you set a prefix it is automatically added to the number of all outgoing external calls DigitMap Rule Set rules not to add a prefix Enable DigitMap Rule If this is enabled the prefix is automatically added Exception Rule Set exception rule for making a call out of WE VoIP range An outgoing call is made over 3G network if the called number meets this rule Enable Exception Rule Allow exceptions SONILLAS You can set codec and sound properties to use for a WE VoIP call Codec Priority Set audio codecs to use in a WE VolP call and their priorities Sound Properties e Enable DV Diamond Voice Set whether to use DV filter of the WE VolP application e Swing Free Rx Enable DV for Rx reception e Swing Free Tx Enable DV for Tx transmission e CNG Comfortable Noise Generation Enable CNS e TOS Type Of Service Set the TOS value You can configure Wi Fi related settings SSID If you enter an SSID WE VolP registration is attempted only when the phone is connected to the specified SSID Roaming Trigger Set Wi Fi roaming parameters Wi Fi Channel Country Change the Wi Fi country code for WE VoIP registration Wi Fi Band Set the Wi Fi frequency band to scan for WE VoIP registration You can set the DTMF method during a WE VolP call You can set the security function available during a WE VolP call Enable Security Enable the RTP security Enab
8. aler You can make a WE VolP call using the default phone application of your smartphone This means that default ringtones vibrations call logging function and other settings of your smartphone can be used with WE VolP WE VolP User Manual 5 Extension Call from Outside If you are outside a Wi Fi coverage area you can make or answer a WE VolP call using a data packet network 3G LTE or make a call using Remote Dial Hold on Later Function When there is an incoming WE VolP call instead of answering it you can ask the caller to hold on for a while or call back later Mobile VolP If you are outside a Wi Fi coverage area WE VolP uses the LTE network for an internal or external call WE VolP supports HD Voice With HD Voice callers can enjoy high quality voice call during a VolP call While an HD Voice call is in progress the HD Voice logo displays on the call screen 6 SAMSUNG Electronics Co Ltd PROGRAM INSTALLATION Preparations before Installation y You need to check the following items before installing WE VoIP 8 gt amp Hardware Environment 3 E gt Category Specifications o OS Android 4 0 or higher Required space for installation 6 MB or more 10 MB or more recommended Resolution 480 x 800 or greater Supported devices Galaxy S2 S2 HD LTE S3 Note Checklist Before installing WE VolP you need to check the followings with your network administrator Access
9. d the Switch to Mobile functions Do Not Disturb You can choose to automatically reject an incoming call Show Context CID You can choose to show Context CID on the screen Information Menu gt Request You can check for any changes in the profile and if any Profile download the new profile from the server Menu gt Extension You can customize Remote Dial settings This menu is Number Setting accessible only when the Remote Dial function of the PBX is enabled Direct Inward System Access DISA Settings Choose to use DISA or 3G for an outgoing call when Remote Dial request fails You can also set the priority Extension Number Settings Choose to use Remote Dial or 3G for making an outgoing call Or you can set to select the call type for every outgoing call Voice Message Retrieval Cycle Set the cycle for retrieving the voice message inbox Menu gt Version You can view the version information of the WE VolP application Menu gt Exit The WE VolP application will be terminated Turning Wi Fi Off When the Wi Fi is turned off the WE VolP application is automatically terminated When Wi Fi is turned on again WE VolP automatically restarts WE VolP User Manual 39 Administrator Settings The Administrator Settings menu is provided only to the administrators for setting and controlling WE VolP registrations Normal users should not use the administrator settings menu unless it is absolutely necessar
10. e call When one of three participants in the conference call ends the call the remaining two are returned to a normal phone call again The conference call function may not be supported depending on PBX type This function is supported in PBX SCME 3 2 4 and higher WE VolP User Manual 29 Switch to Mobile When you move out of the range of your wireless LAN during a WE VolP call the call automatically switches to 3G If you tap the Switch to Mobile button during a call there will be an incoming call to your mobile phone The caller s number displayed is your extension number set for the PBX Answer the call on your mobile phone to continue your previous call This function may not available for a phone which are not subscribed to a 3G LTE service The Switch to Mobile function may not be available depending on the PBX settings The location of the Switch to Mobile menu may vary depending on application version On some installation versions this function is activated by tapping Menu gt To Mobile during a call a speaker This function allows you to turn the phone speaker on so that you can continue phone calls with the smartphone put at a little distance from your face When you press the Speaker button during a call the button turns to on which means the speaker function is enabled and you can continue your call using the phone speaker Tap the button again to turn the Speaker functi
11. e the same as the 3G ringtone options of your smartphone If there is an incoming WE VoIP call when your smartphone is set to vibrate mode your phone will vibrate without playing any ringtone You can set to mute the ringtone and vibration by flipping the smartphone when there is an incoming WE VoIP call You can use the WE VoIP update server to update the application When the update file is downloaded successfully the smartphone installation manager automatically starts to perform the application installation If no updates are available a popup message appears to notify that no updates are available You can send debugging log of the WE VoIP application to the server This function is available when there is a log file created using the Write log function You can write a debugging log of the WE VoIP application Turn this setting off to delete all previous logs 38 SAMSUNG Electronics Co Ltd Menu Description Premium CID Settings You can customize Premium CID settings Use Premium CID Choose whether to use the Premium CID function Show CID when receiving incoming FMC call Choose whether to enable the Premium CID popup for an incoming FMC call Show CID when receiving incoming 3G call Choose whether to enable the Premium CID popup for incoming 3G calls CID Items to Display Select Premium CID items to show Auto Answer You can choose whether to enable auto answering for Remote Dial an
12. eft of the profiles list from the Administrator Settings screen to attempt the WE VoIP registration If the profile you are saving is the first profile its registration is automatically attempted when you save it Administrator Settings Each settings items are related to the profile downloaded from the SCME PBX Therefore even if you have manually configured the settings all previously configured settings are deleted when you download the profile from the SCME PBX Profile download is performed automatically once everyday or when any changes are made to a profile WE VolP User Manual 41 SONILLAS Menu Description Profile Profile Version PBX Type Settings SIP Server IP SIP ID SIP Auth ID SIP Auth PW SIP Domain SIP Server Port SIP Protocol SIP Receive Port SIP Public Server IP SIP Public Domain SIP Public Server Port SIP Public Protocol Add connection Add function You can name the profile If no profile name is entered the profile information is not saved This is the profile version You can set the type of the PBX that you want to register WE VolP to You can enter the SIP server IP address of the PBX system You can enter the SIP ID phone number of the PBX system You can enter the SIP authentication ID of the PBX system Default SIP ID You can enter the SIP server authentication password of the PBX system You can enter the SIP server domain address of the PBX
13. he profile You can set a WE VolP call to be automatically made when you press the extension number 4 digit This setting is for engineers only and is independent of the profile You can choose to enable the proximity function This setting is for engineers only and is independent of the profile You can delete a profile If you delete a profile the profile will also be deleted from the administrator settings screen Dial Rules DigitMap Settings Refer to the following rules to set DigitMap XXXX A prefix is not required for 4 digit numbers A prefix is not required for a number starting with If the DigitMap is set as XXX TI you can dial a number starting with 3 digits without entering a prefix WE VoIP User Manual 45 SONILLAS Information in this document is proprietary to SAMSUNG Electronics Co Ltd No information contained here may be copied translated transcribed or duplicated by any form without the prior written consent of SAMSUNG Information in this document is subject to change without notice in ELECTRONICS QUESTIONS OR COMMENTS Homepage Address Document Center 3rd Floor Jeong bo tong sin dong 129 www samsungnetwork com Samsung ro Yeongtong qu Suwon si Gyeonggi do Korea 443 742
14. he callback request list of the WE Work client program To use the Later function tap the receiver icon in the circle at the center and drag it to the orange icon at the bottom left F1 SAMSUNG 26 SAMSUNG Electronics Co Ltd In Call Functions This section describes the convenient functions you can use while in a call Each of the functions is shown on the in call screen as a button or a menu item Button Menu Bluetooth Add Call Switch to Mobile B To Mobile Speaker Mute Hold IS _ 3 4 Keypad End call Description Starts or stops using the Bluetooth headset for a call Starts a conference call by adding a third person into the call three way conference Switches to 3G call Speaker Starts or stops using the speaker for a call speaker phone function so that you can talk while keeping the phone away from your face Mute Mutes your voice so that your voice is not heard by the other party while in a call or unmutes Hold Hold or resume a call Record Records the conversation over the phone Recordings can be played with a music player application or on a PC by connecting the phone to the PC using a removable disk Dial Shows or hides the keypad When the keypad is shown press dial buttons to send Dual Tone Multi Frequency DTMF End Call Ends the call Menu gt Connect to Specified Number Menu gt Call Transfer Transfers the call to a specified number WE VolP Use
15. ied Number function enables the continuous call without any additional operations as the call is immediately connected once the phone of the specified number receives it The Connect to Specified Number function may not be available depending on the PBX settings During a call tap Menu gt Connect to Specified Number SNOILONNAH TIVO dIOA 3M When the phone number input field appears enter a phone number to connect to and tap the OK button Both internal and external calls are available When the other party of the number entered receives the call the call is connected to the number Then you are disconnected from the call WE VolP User Manual 33 Call Transfer This function allows you to transfer the current call to another person Tap Menu gt Call Transfer button during a call When the keypad screen appears enter the phone number of a person to whom you want to transfer the call Tap the Call Transfer button to attempt to transfer the call to the number entered Tap the Cancel Transfer button to cancel the call transfer and continue talking to the other party in the call When the other party of the number entered receives the call the call is connected to the number Then you are disconnected from the call et Putting Call On Hold If you attempt to transfer a call the other party is automatically put on hold 34 SAMSUNG Electronics Co Ltd Recent Call Logs WE
16. ion Installation program distribution policy may vary from a company workplace to another For more information contact your system administrator If the program is supplied as an APK file copy the file to your smartphone by connecting it to your PC using a USB cable and then select the file to install it WE VolP User Manual 9 3 When the installation program is downloaded swipe down from the top screen to open the panel screen The file name may vary depending on the installation version 1 Software update SMV apk Or open My Files on your smartphone to find the downloaded file in the Download folder Hetuecz TI DUO aaa gt bad G Cal a an TG et NO id y Samsung cek Apps E sve thread txt DCIM media fmc Playlists lt Ge my Files storage sdcard0 Downloac VE SMV apk 1 06 SAMSUNG Electronics Co Ltd 4 Select the downloaded file to open the installation screen Tap the Install button ou want to install this application Allow this application te Your personal information Network communication Storage Hardware controls Phone calls Services that cost you money e System tools Cancel install If the Blocked message appears as illustrated select the Unknown Sources checkbox under Security Install blocked NOILVTIVLSNI NYHDOYd Security Passwords Make passwords visible Device administration Device administrators
17. lP or Mobile is checked in the outgoing call settings you can select whether to make a normal call with your mobile phone number through the 3G network or to make a WE VolP call through the internal PBX for an outgoing call If you are not logged into WE VolP all outgoing calls are automatically sent through the 3G network Dialing an Extension Number This is the function to dial an extension number SNOILONNH TIYO dIOA 3M Enter the extension number of a contact you want to call and tap the FO button Or select a phone number from the call logs SAMSUNG 2 i 1 4 9 7 8 O On the outgoing call type selection screen appears select the WE VoIP Extension button WE VolP User Manual 21 The outgoing call screen appears with the callee s information and you hear a ringback tone SAMSUNG Start the conversation when the other party answers the phone 22 O SAMSUNG Electronics Co Ltd Making a External Call This function is used to dial an external number including a mobile phone number Enter the phone number you want to make a call and tap the Ken button Or select a phone number from the call logs HIKE RASE DEG O Add to Contacts 2 5 8 0 SNOI LINNA 119 dl0A aM Select WE VolP as the outgoing call type to use WE VolP The outgoing call screen appears with the callee s information and you hear a ringback tone WE VolP User Manual 23 Start the c
18. le AES Enable Secure Realtime Transport Protocol SRTP Advanced Encryption Standard AES This is automatically checked when Enable Security is selected Use ARIA Enable sRTP AES ARIA WE VoIP User Manual 43 Menu Description Auto Answer Auto answer number setting Remote Dial Settings Enable Remote Dial Remote Dial Detail Settings View Remote Dial Error Log WE Work Detail Settings You can choose to enable the auto answering function You can enter a phone number to use for auto answering with the Remote Dial or Switch to Mobile function You can choose to enable Remote Dial You can set the Remote Dial connection Remote Dial Server IP Enter the IP address of the Remote Dial server Remote Dial Server Port Enter the port number of the Remote Dial server Default 9011 Remote Dial Connection Type Select the Remote Dial connection protocol Default TLS Remote Dial Public Server IP Enter the public IP address of the Remote Dial server Remote Dial Public Server Port Enter the public port number of the Remote Dial server Default 9011 Remote Dial Public Server Connection Type Select the public Remote Dial Connection Protocol Default TLS Set Remote Dial DISA Number Set a DISA number to which connection is attempted in case of Remote Dial failure MWI Message Waiting Indicator Enable the Message Waiting Indicator function for receiving new voice mes
19. nne 40 Add and Edit Profile Screen 41 WE VolP User Manual 3 WE VoIP OVERVIEW Samsung WE Wireless Enterprise VolP is a phone communication application that operates in interoperation with the SCM system based on dual mode smartphones including cellular phones and wireless LANs With WE VolP you can make or answer a VolP call using the default dialer of your smartphone Key Features of WE VoIP Call You can talk with others on VolP calls Oy BA LA Call Transfer YON You can transfer a call to a different phone Na Do Not Disturb 69 You can turn the Do not disturb function on to have all incoming calls M E automatically rejected Speaker LA You can talk through the speaker on your smartphone during a call TH 4 SAMSUNG Electronics Co Ltd Caller Identification Display CID When there is an incoming call the caller s phone number and name are displayed on the main screen or a separate screen so that you can tell who is calling to you The phone can also be set to interoperate with a WE Work server to display the caller s job position title and picture as well Making a Call from Contacts of Your Smartphone You can make a call to a contact s phone number simply by tapping the number in Contacts on your smartphone M3aIAYHIAO dlOA3M You can view WE VolP call logs in the default call logs application of your smartphone Integrated Call Logs Using Default Di
20. on of a general caution Q Restriction Indication for prohibiting an action for a product D Instruction Indication for commanding a specifically required action WE VoIP User Manual 1 TABLE OF CONTENTS SAFETY CONCERNS 1 CONVENTIONS 1 SJ eo AA 1 WE VoIP OVERVIEW 4 Key Features of WE VoIP aaa 4 PROGRAM INSTALLATION 7 Preparations before Installation 7 Hardware Enmironment aaa 7 Checklist rrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn Fi NU 9 Initial Settings 13 Beie 15 WHAT TO KNOW IN ADVANCE 16 About Internal and External Call 16 Internal Intercom Call 16 External Outside Call 17 Notification con 18 Registration Status Notification 18 Call Status Notification 18 2 SAMSUNG Electronics Co Ltd WE VoIP CALL FUNCTIONS 19 BEE EE TN 19 BEL AA ere mien 21 Dialing an Extension Number 21 Making External Call 23 Answering Cale 25 Anawenng EE 25 elle Kl EE 26 PAG EE 26 A Gall PUNCIONS sem auenn 27 GT ee APA 28 AOC G NE KN EN meron er 29 Switch to MODEL nn 30 SEO EE 30 EE ege 31 EE EN 31 EEE E 32 A EN 32 Connect to Specified Number 3G MTT 34 Recent Call Logs aaa 35 WE WORK Interoperability 36 Premium CID Caller ID 36 COEN De 36 SETTINGS 37 User Settings issue 37 Administrator Settings nnnnoonneonnaeennaoenaneenenennnennennnnneenen
21. on off 30 SAMSUNG Electronics Co Ltd Mute This function allows you to silence your voice during a call while you can still hear the voice of the other party When you click the Mute button during a call the button turns to on ima and your voice is not heard by the other party Tap the button again to unmute sr M Leien as e cu dou Idi Kyle td di Hold This function allows you to put an incoming call on hold and let the caller wait for a moment and then resume the call when convenient When you click the Hold button during a call the button turns to on and the current call is put on hold Tap the button again to resume the call WE VolP User Manual 31 Record This function allows you to record your conversation over the phone and save it as a file When you tap the Record button during a call the Rec icon appears at the top and the recording starts Tap the Stop button or end the call to stop recording Dial When you need to use the dial buttons to access your voicemail or while in a call for a public service you can press dial buttons to send DTMF Tap the Hide button to return to the in call screen 320 SAMSUNG Electronics Co Ltd Connect to Specified Number When you move out of the range of your wireless LAN during a WE VolP call the call automatically switches to the specified number Unlike the normal phone transfer function the Connect to Specif
22. onversation when the other party answers the phone 24 SAMSUNG Electronics Co Ltd Answering Calls This section describes the functions used when you answer an incoming call from an internal or external number over WE VolP Answering Calls You can choose to answer or reject an incoming call The WE VolP incoming call screen appears and your phone rings SNOI LINNA 119 dIOA 3M To answer the call tap the receiver icon in the circle at the center of the screen and drag it to the green icon on the right To reject the call drag the receiver icon to the red icon on the left WE VolP Calls Identification When the incoming call is coming through your company s internal PBX the Samsung Wireless Enterprise logo appears in the top left of the screen The popup window may differ depending on your smartphone model WE VolP User Manual 25 Hold on The Hold on function allows you to immediately put an incoming call on hold as soon as you receive the call Until you resume the call on hold the caller will keep SE hearing the voice announcement saying Please wait 9 while your call is being connected To use the Hold on function tap the receiver icon in the circle at the center and drag it to the blue icon at the bottom right Later The Later function plays the voice announcement saying will call you back later to the caller and rejects the call Also the callee s phone number appears in t
23. r Manual 27 SNOILONNA TIYO dI0A 3M Dialing Sending DTMF During a WE VolP call DTMF is sent when each keypad button is pressed The location of buttons and menus may vary depending on application version Also some menus may not be supported depending on the PBX settings Bluetooth You can use a paired Bluetooth headset for WE VolP calls If there is a Bluetooth headset paired while you are in a call the Bluetooth button is activated as illustrated below Tap the Bluetooth button while in a call to toggle between the phone speaker mic and the Bluetooth headset Beco lt o Bluetooth My device If you want to pair a Bluetooth device while in a call tap the Bluetooth button to go to the Bluetooth pairing screen After searching for a Bluetooth device and pairing it on the Bluetooth pairing screen you can use the Bluetooth headset for all calls The pairing procedure of a Bluetooth device may vary depending on the Bluetooth device For details refer to the user manual provided by the Bluetooth device manufacturer 28 SAMSUNG Electronics Co Ltd Add Call This function allows you to initiate a three way conference call by adding a person while in a call with another During a call tap the Add Call button enter a phone number to add to the current call and tap the Call button SNOILONNA TIYO dI0A IM The conference call starts when the callee of the phone number entered answers th
24. r is registered to a carrier Therefore if your phone uses a USIM a USIM must be inserted while performing the initial configuration The mobile phones which do not use USIMs are identified by their MAC addresses during the initial configuration WE VolP User Manual 13 3 Enter the IP address of the provision server and tap the OK button to request for the WE VolP profi le Provision Server IP 12545 6785 9 0 DI O pi ISI KA BS e Kag NG vs a NG a ABC 4 Provision Profile Server SACS You must enter the provision profile server IP address to have the user preferences set automatically For details on the IP address contact your system administrator 4 When the profile is successfully connected the icon indicating successful registration GC appears at the top of the screen If the registration fails the failure icon OR appears and the reason for the failure is shown on the panel screen Administrator Settings If automatic setup is not processed over the provision server you must complete the configuration by entering settings manually in Administrator Settings gt Connection Settings For more information see the Administrator Settings section in the chapter 5 Settings 14 SAMSUNG Electronics Co Ltd Update An alert popup appears when the program needs to CI WI 10 43 AM be updated Tap the OK button to start the update Samsung Mobile VoIP Do
25. s follows 18 SAMSUNG Electronics Co Ltd WE VoIP CALL FUNCTIONS WE VoIP provides the VoIP call functions via wireless LAN The basic procedures for placing outgoing calls and answering incoming calls are the same as the normal operations on your smartphone Dialer WE VolP uses the dialer for the default phone application of your smartphone Therefore the actual dialer screen may vary depending on your phone model or the application used SNOILONNAH TIVO dIOA 3M No Name Function EN Number you use to Displays the number used for an outgoing call make an outgoing call through the number character entry buttons 2 Recent call logs and Displays the recent call logs Tap the Contacts button contacts to open the Contacts screen Number character entry Used to enter a number character buttons WE VoIP User Manual 19 Name Function O Delete one character Deletes the last character of the entered numbers button each time you tap this button el Video call button Makes a video call from the smartphone to the entered number WE VolP does not support video calls O Call button Makes a call to the entered number Dialer WE VolP uses the default dialer of the phone For instructions on using the dialer refer to the user manual of your smartphone 20 SAMSUNG Electronics Co Ltd Dialing You can use the default keypad in the phone application to make a WE VolP call If Choose Vo
26. sages MWI Number Set a phone number to connect to after checking the MWI You can enable the view Remote Dial error log function You can set the WE Work server interoperation IP Enter the IP address of the WE WORK server Port Enter the port number of the WE WORK server Public IP Enter the public IP address of the WE WORK server Public Port Enter the public port number of the WE WORK server ID Enter an ID to use for logging into WE WORK Password Enter the password to use for logging into the WE WORK server The password is encrypted and cannot be changed 44 SAMSUNG Electronics Co Ltd Menu Premium CID Detail Settings Multiframe Mode Multiframe Silence Level Multiframe Silence Sample MCS MultiCall Simulator Agent Four Digit Call Proximity Enable Menu gt Delete Profile Description You can enter information required for using Premium CID IP Enter the IP address of the Premium CID server Port Enter the port number of the Premium CID server Type Select the Premium CID connection protocol You can choose to enable Multiframe RTP Mode connecting with Samsung WE AP APC You can set the silence level for enabling the multiframe RTP mode You can set the silence sample ratio for enabling multiframe RTP mode You can choose to enable the interworking function with MCS equipment This setting is for engineers only and is independent of t
27. system Default SIP server IP You can enter the SIP server data receive port number of the PBX system Default 5080 You can set the SIP protocol The default and recommended setting is UDP You can enter WE VolP local port number for receiving SIP data of the PBX system Default 5080 You can enter the SIP server public IP address of the PBX system You can enter the SIP public domain address of the PBX system You can enter the SIP server public port number of the PBX system You can set the public SIP communication protocol You can set additional connections This is Active Active related settings of the SCME PBX system You can configure the secondary SIP server information You can set additional functions MWI Feature Code Set the function key of the MWI internal protocol Mobile Transfer Enable the Mobile Transfer function Mobile Transfer Fcode Set the function key of Mobile Transfer Hold on Later Enable the Hold on Later function Conference Feature Code Set the internal protocol function key of the conference function 42 SAMSUNG Electronics Co Ltd Menu Realtime Transport Protocol RTP Media Port Dial Rules Audio Settings Wi Fi Settings DTMF Security Settings Description This is the RTP media port information You can configure prefix and DigitMap settings for making an external call Prefix Set the prefix code to use for making an external
28. y For details on using the administrator settings menu contact your system administrator The profile is in use The profile is not used Add Profile mg 0 Name Function GB Profiles Name and usage status of the WE VolP profile are displayed Select this menu to open the edit profile screen EN Register profile This button registers the profile with the company s PBX button and shows whether the profile is in use Tap the button to attempt registering the profile While the registration is being attempted the registration button of the profile is shown as on ol and the The profile is in use message appears on the profiles list Add profile button Tap the Add profile button to open the add and edit profile screen 40 SAMSUNG Electronics Co Ltd Add and Edit Profile Screen You can configure various settings required for WE VolP registration and usage by profile Connection Settings allows you to set the WE VolP registration General Settings allows you to set voice options and other options WE Profile 5059 WE Profile 5059 SIP Domain SIP Server PORT Connection Settings SIP Protocol PBX Type Settings TCP TLS Connection Type SIP Receive PORT SIP Public Server IP SIP Public Domain SIP Public Server Port After configuring the settings under each menu tap the Save button to add the profile Settings items marked with are required Then tap the Ka button on the l
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