Home

User Guide

1. Ef NOTE An external USB mouse purchased separately can be connected to a USB ports on the computer Using the TouchPad and touch screen gestures The TouchPad helps you navigate the computer screen and control the pointer using simple touch gestures To navigate the touchscreen you can use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse You can also customize gestures and view demonstrations of how they work Select Start gt Control Panel gt Hardware and Sound gt Synaptics ClickPad 94 EA NOTE Most of the gestures shown here can be used on either the TouchPad or touchscreen TouchPad gestures are not supported in all apps Tap Use the tap double tap gesture to select or open an item on the screen e Point to an item on the screen and then tap one finger on the TouchPad zone select it Double tap an item to open it 16 Chapter5 Navigating the screen Two finger scroll Use the two finger scroll gesture to move up down or sideways on a page or image e Place two fingers slightly apart on the TouchPad zone and then drag them up down left or right Two finger pinch zoom Use the two finger pinch zoom to zoom out or in on images or text e Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together e Zoomin by placing two fingers together on the TouchPad zone and then moving your fingers apart ee wy Two fing
2. ccscssccssessecsseeseesceesscsseessesseessesseeseessseseeeseessesssesaesesesssesseessesseesseeass 18 6 Maagiig BOWE sirsa eee ee ae 19 Initiating and exiting Sleep and Hibernation sccssccssssseessecscessecsseessesseeseessseessesseecssesssesseessesessesssesseesees 19 Manually initiating and exiting Sleep csscesscsscssscssesssessessesssesseesseseessesaeessesseessesacesseeseeeseaes 20 Manually initiating and exiting Hibernation select models Only c ccccscssessessesessesseseeesseees 20 Setting password protection on wakeup exiting Sleep or Hibernation ccccscsessesesseseeees 20 Using the power meter and power settings csscssscssssssssscsssesscesesscessesseeseesseeseesseeseeseeseessseseesaessseeeeeneeses 21 RUNNING ON battery POWEL ccesccscssssssescsssescesssessessscscessscssessseessecsessssseseseesaeessesseesseeaesseseasseeeeseeseesseeeseeeseeaes 21 User replaceable battery Select models only c csescssssessssessesessssessesessesessesessesessessssesesseseeees 21 Finding battery information cccccescessssssesssscsssesssessesseesseseeesscsaeessesseeesecseesseeseseseeaeesaeseesseeaees 22 Conserving battery POWE cccccssscssesscsssescsesscssecsscssecssesseesseseeesseseessesseeseesaeesseseessseeseesseesesesseass 22 Resolving a low battery level sscessessssssessesssessesseesseseesseseeseessseseesseesesesseseessessesese
3. e Second screen only View the screen image on the external device only 14 Chapter 4 Enjoying entertainment features Each time you press f4 the display state changes A NOTE Adjust the screen resolution of the external device especially if you choose the Extend option Go to Start gt Control Panel gt Appearance and Personalization gt Adjust screen resolution for best results Setting up HDMI audio HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 From the Windows desktop right click the Speakers icon in the notification area at the far right of the taskbar and then select Playback devices 2 Onthe Playback tab select the name of the digital output device 3 Click Set Default and then click OK To return the audio stream to the computer speakers 1 From the Windows desktop right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 Onthe Playback tab click Speakers 3 Click Set Default and then click OK Usingvideo 15 5 Navigating the screen To quickly return to the Start screen press the Windows key en on a keyboard or the Windows button ona tablet You can navigate the computer screen in the following ways e Touch gestures e Keyboard and optional mouse purchased separately 94
4. Setting Setup Utility BIOS passwordS csccsssescsssssscsesscsessseescssseesesesecsesesteceseeneaeseseeaeseeeesesees 30 Using the fingerprint reader Select models only scscescssescssesessesessescssescssessesessesessesesseaeseeaessesesseaseseeenens 30 Using Internet Security SOFtWALE cccsscsssessecssessescssscsssessessessecsesesecsesssesesesseseeesseceeeseessesasseseseseseesseseeesesees 30 Using antivirus software ccccsseeseesscsssesscsssesseesseseesseessesssessesseecseesseeseesaseseesseesaeseseeseeensessesseesees 31 Using firewall software ccccsscesessseesecssecssesseessesseessessesesseseessseeseeseecaesenesseeeaeeseessesaeessesseesaseaess 31 Installing SOftWare UPdateS x c cess s cccsccesieseccenesceecectiaccecvescestcesuscvbcesntncgsnscsedesetedaaensce ects shesversucsuecsucenteuses ieii 31 Installing critical security updates ccessesssssscessesssecsesssecseesseessecseecseessesseecseseneessecseecseseeeseeesseeensesneeaeeeseeass 31 Securing your wireless network cssccscccssseesseessecscesstcesscessteessecesseesseeesseecseecseeeseeesseeesesesseeeseeessesesteeseeeseees 31 Backing up your software applications and information eceeesseceseeeceeceeceeceeeceeeeeesecescesceaceseeeeteeeeeceneeeee 32 Using an optional security cable lock snnneneseseesesosesnsessosnsnensssssntnsnensentesnrnssstnsnonssstnsntnensesentnsesentstnrnonsstnnnenene 32 S si
5. network jack identifying 6 num lock key identifying 5 0 46 one finger slide touch screen gesture 18 operating environment 43 optical drive identifying 5 original system recovery 40 Index P passwords Setup Utility BIOS 30 Windows 29 ports HDMI 5 14 USB3 0 6 USB 3 0 powered charging 6 power AC 23 battery 21 power button identifying 5 power connector identifying 6 power lights identifying 6 power meter using 21 power settings using 21 product name and number computer 7 public WLAN connection 11 R recovering from the recovery discs 41 recovering the original system 40 recovery 40 HP Recovery Manager 40 recovery discs 37 recovery media 37 recovery system 40 regulatory information regulatory label 8 wireless certification labels 8 restore points 38 restoring the original system creating recovery media 37 right control zone identifying 6 RJ 45 network jack identifying 6 RJ 45 network status lights identifying 6 S security cable lock installing 32 security cable slot identifying 6 serialnumber 7 serial number computer 7 service labels locating 7 setting password protection on wakeup 20 Setup Utility BIOS passwords 30 shipping the computer 28 shutdown 24 Sleep exiting 20 initiating 20 Sleep and Hibernation initiating 19 slots memory card reader 5 security cable 6 software Disk Cleanup 26 Disk Defragmenter 26 software updates installing 31 speakers conne
6. a USB port on the computer not to a USB port on an external device such as a USB hub e Be sure that the computer is connected to AC power before you begin creating the recovery media e The creation process can take up to an hour or more Do not interrupt the creation process e Store the recovery media in a safe location separate from the computer e If necessary you can exit the program before you have finished creating the recovery media The next time you open HP Recovery Manager you will be prompted to continue the process Creating backups 37 Creating the recovery media 1 Select Start and type recovery in the search field Select Recovery Manager from the list Allow the action to continue if prompted 2 Click Recovery Media Creation 3 Follow the on screen instructions to continue To recover see Recovering the original system using HP Recovery Manager on page 40 Creating system restore points Asystem restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A restore point contains information such as registry settings that Windows uses Restoring to a previous restore point allows you to reverse changes that have been made to the system since the restore point was created Restoring to an earlier system restore point does not affect data files saved or emails created since the last restore point but it does affect software you may have installed For examp
7. and Support Setting Windows passwords Password Function User password Protects access to a Windows user account Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility BIOS contents Using passwords 29 Setting Setup Utility BIOS passwords Password Function Administrator password e Mustbe entered each time you access Setup Utility BIOS e Ifyou forget your administrator password you cannot access Setup Utility BIOS Power on password e Must be entered each time you turn on or restart the computer e Ifyou forget your power on password you cannot turn on or restart the computer To set change or delete an administrator or power on password in Setup Utility BIOS A CAUTION Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly A NOTE If your tablet has a keyboard base connect the tablet to the keyboard base before beginning these steps 1 Start Setup Utility BIOS Computers or tablets with keyboards A Turnonor restart the computer quickly press esc and then press f10 2 Select Security and then follow the on screen instructions Your changes take effect when the computer restarts Using the fingerprint reader select models only Integrated fingerprint readers are available on select computer models A NOTE For the location
8. connection 11 wireless network securing 31 WLAN antennas identifying 7 WLAN device 8 WLAN label 8 Index 47
9. in which the devices have been approved for use Using the action keys Depending on the model your computer may have the function key features as described in this table An action key performs an assigned function The icon on each of the action keys illustrates the assigned function for that key To use an action key function press and hold the key A CAUTION Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly A NOTE The action key feature is enabled at the factory You can disable this feature in Setup Utility BIOS Refer to Help and Support for additional information After you have disabled the action key feature you can still perform each function by pressing the fn key in combination with the appropriate action key Icon Description Opens Help and Support which provides tutorials information about the Windows operating system and your computer answers to questions and updates to your computer Help and Support also provides automated troubleshooting tools and access to support Decreases the screen brightness incrementally as long as you hold down the key Increases the screen brightness incrementally as long as you hold down the key Switches the screen image between display devices connected to the system For example if a monitor is connected to the computer repeatedly pressing this key alternates the screen image from the co
10. problems and improve software performance For more information see Updating programs and drivers on page 26 Installing critical security updates A CAUTION Microsoft sends out alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert You can choose whether updates are installed automatically To change the settings select Start gt Control Panel gt System and Security gt Windows Update gt Change settings and then follow the on screen instructions Securing your wireless network When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security Installing software updates 31 Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure Using an optional security cable lock A security cable lock purchased separately is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The s
11. the computer 2 Press esc while the computer is restarting and then press f9 for boot options 3 Select Internal CD DVD ROM Drive from the boot options window To change the boot order for a recovery flash drive Restore and recovery 41 1 Insert the flash drive into a USB port Restart the computer Press esc while the computer is restarting and then press f9 for boot options u N Select the flash drive from the boot options window 42 Chapter11 Backing up restoring and recovering 12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source that is supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 19 5Vde 2 31A 45W 19 5 V dc 3 33 A 65W 19 5 V dc 4 62 A 90 W O DC plug of external HP power supply A NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms A NOTE The computer operating
12. AC adapter is not functioning and should be replaced Contact support for information about obtaining a replacement AC power adapter Shutting down turning off the computer A CAUTION Unsaved information is lost when the computer shuts down Be sure to save your work before shutting down the computer The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions e When you need to replace the battery or access components inside the computer e When you are connecting an external hardware device that does not connect to a USB or video port e When the computer will be unused and disconnected from external power for an extended period Chapter 6 Managing power Although you can turn off the computer with the power button the recommended procedure is to use the Windows Shut down command A NOTE Ifthe computer is in the Sleep state or in Hibernation first exit Sleep or Hibernation by briefly pressing the power button 1 Save your work and close all open programs 2 Click the Start button in the lower left corner of the screen select Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided Press ctrl alt delete click the Power icon and then select Shut Down e Press and hold the p
13. KNOW scescsssessscsssesseesscsssessecseecsessnesssecseseneeeneesseeaeesesesseeaeesssesseeas 40 Recovering using HP Recovery partition select models Only oo cece eeeeeeseeeeeeeeeees 41 Recovering using the recovery media cssccssesscsssesssessesssesseseeeseesseesseessessessesess 41 Changing the computer boot order csscesessesseessesseesseeseeseesseesseeseeaes 41 12 Specifications cis scssscsccssssessssssscnsssssessscsssscicecsess sesssacavessssnssseveesasvaveuveeesssseeeseses seasassanscstenesseseseavsesserseceseesseeee 43 INPUT POWER SEEE AE E A E E T A E 43 Operating SMVIrOriMe nts cescc sues seecsecGees svevtadsacescevevests e aa o e a aeea aaae aaa AE Ea E Eae EEO R E ira 43 13 Electrostate Discharge soc siiieticaccccscececesassscs pon ein ein ananaso banens rrn E uin anana a e n naea ar NN Or nOu i suauuadooeeeceaoasesoony 44 1 Starting right This computer is a powerful tool designed to enhance your work and entertainment Read this chapter to learn about best practices after you set up your computer and about where to find additional HP resources Best practices After you set up and register the computer we recommend the following steps to get the most out of your smart investment e Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 37 e If you haven t already done so connect to a wired or wireless network S
14. NMMECEIMNG SPOAKEMS e EE E a AET EES EEE ET E E 13 CONMECting g niets 1a KEA E E E A E E 13 Using Beats Audio select models only c cscscssssescssssssessssessssescscsecsesceseseseeesseseeeeseseesssesecaeseseees 13 Accessing Beats Audio Control Panel sccsscssssssesssesseesssessesseesseessesssesseeseeesseseseas 13 Enabling and disabling Beats Audio eeeeseseeeceeceeceeeteceeeeeceeecescesceceseteeeeceeceneeass 14 USING Vid O a E E E E yecvesnavasveussvetuage E E E stacy ssdusucvechagcvetucuesnsges 14 Connecting video devices using an HDMI cable select models only scscsssesessesesseseseesseees 14 Setting UP HDMI AUdi0 00 eee eeeeesesceeceeceeceeeeeeeeeeeeceeceacescescescescesaeeeceaeeaeeaceaeesceeeseeees 15 By MIG at IG ENG SERCO E E A docuanciteauancesoe sass A A 16 Using the TouchPad and touch Screen gestures scsccsceecesseeceeceeceeceeceeceeescsscescescescescessesceaceeseeseaseesneaesaeees 16 vii TWO fiMGOr SCIOUL ES EEEE E E EE scededeseseedens dots sucatseaviesvastucead dueeecsber dae 17 Two fing r pinch ZOOM wasece conn isch cscs eoteeceeeicd cdaewede leech eacnvecdschanesalegeaestcueceancsnandeueckcegabovelugundscsactechseastey 17 TWO fINGER CLICK E E EAEE EE A EE hen deel es nes a ee 17 One finger slide touch screen only csscssesessescssessesessessesesscscesescessssessesessesseaseseeeaessessesessesseases 18 Using a keyboard and optional MOuSE
15. Network and Sharing Center A NOTE Whena disc like a DVD movie or game is copy protected it cannot be shared 12 Chapter3 Connecting to a network 4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam enjoy and manage your music and download and watch movies Or to make your computer an even more powerful entertainment center connect external devices like a monitor projector or TV or speakers and headphones Using a webcam select models only The computer has an integrated webcam that records video and captures photographs Some models may allow you to video conference and chat online using streaming video A Tostart the webcam select Start gt All Programs gt Communication and Chat gt CyberLink YouCam For details about using the webcam select Start gt Help and Support Using audio On your computer or on select models using an external optical drive you can play music CDs download and listen to music stream audio content from the web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port or to the audio out headphone jack on your computer or on a docking station To connect wireless speakers to your computer follow the device man
16. P Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the disc provided by the manufacturer e Asystem recovery should be used as a final attempt to correct computer issues If you have not already tried restore points see Restoring to a previous system restore point on page 40 and partial restores see Restoring specific files on page 40 try them before using HP Recovery Manager to recover your system e Asystem recovery must be performed if the computer hard drive fails or if all attempts to correct any functional computer issues fail 40 Chapter11 Backing up restoring and recovering e Ifthe recovery media do not work you can obtain recovery discs for your system from the HP website e The Minimized Image Recovery option is recommended for advanced users only All hardware related drivers and software are re installed but other software applications are not Do not interrupt the process until it is complete otherwise the recovery will fail Recovering using HP Recovery partition select models only The HP Recovery partition select models only allows you to restore your system without the need for recovery discs or a recovery flash drive This type of recovery can only be used if the hard drive is still working To check for the presence of a recovery pa
17. TE A wireless network must be set up before a wireless connection is possible W Audio out headphone Audio in microphone jack Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access the user guides select Start gt Help and Support gt User Guides NOTE Whena device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone Battery bay Holds the battery Battery lock Locks the battery in the battery bay Battery release latch Releases the battery Caps lock light On Caps lock is on which switches the keys to all capital letters esc key Displays system information when pressed in combination with the fn key Fingerprint reader Allows a fingerprint logon to Windows instead of a password logon Ko fn key Executes frequently used system functions when pressed in combination with the esc key or on select models the b key or the spacebar Hard drive light e Blin
18. U Guid Ap ser Guide Copyright 2014 Hewlett Packard Development Company L P AMD is a trademark of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of the Microsoft group of companies The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition November 2014 Document Part Number 798906 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Not all features are available in all editions of Windows This computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows functionality Go to http www microsoft com for details To access the latest user guide go to http www hp com support and select your country Select Drivers amp Downloads and then follow the on screen instructions Software terms By installing copying downloading or ot
19. and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 Click Save changes Chapter 6 Managing power Using the power meter and power settings The power meter is located on the Windows desktop The power meter allows you to quickly access power settings and view the remaining battery charge e To view the percentage of remaining battery charge and the current power plan place the mouse pointer over the power meter icon e Toaccess Power Options or to change the power plan click the Power Meter icon and select an item from the list Different power meter icons indicate whether the computer is running on battery or external power Placing the mouse pointer over the icon reveals a message if the battery has reached a low or critical battery level Running on battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power When the computer is off and unplugged from external power the battery in the computer slowly discharges The computer will display a message when the battery reaches a low or critical battery level Computer battery life varies depending on power management settings programs running on the computer screen brightness external devices connected to the computer and other factors User replaceable battery select models only A WARNING Toreduce potential safety
20. attery power and maximize battery life Lower the brightness of the display Select the Power saver setting in Power Options If the computer will be unused and unplugged from external power for more than 2 weeks remove the user replaceable battery from the computer and store it separately in a cool dry place Turn off wireless devices when you are not using them Disconnect unused external devices that are not plugged into an external power source such as an external hard drive connected to a USB port Stop disable or remove any external media cards that you are not using Before you leave your work initiate Sleep or shut down the computer Resolving a low battery level Resolving a low battery level when external power is available Connect one of the following to the computer and to external power 22 Chapter6 Managing power e ACadapter e Optional docking or expansion device e Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation 1 Replace the discharged user replaceable battery with a charged battery or connect the AC adapter to the computer and to external power 2 Exit Hibernation by pressing the power button Storing a user replaceable battery select models only A CAUTION Toreduce the risk of damage to a battery do n
21. bons are not included in the product Fibrous materials such as paper towels can scratch the computer Over time dirt particles and cleaning agents can get trapped in the scratches Cleaning procedures Follow the procedures in this section to safely clean your computer A WARNING To prevent electric shock or damage to components do not attempt to clean your computer while it is on 1 Turn off the computer 2 Disconnect AC power 3 Disconnect all powered external devices A CAUTION To prevent damage to internal components do not spray cleaning agents or liquids directly on any computer surface Liquids dripped on the surface can permanently damage internal components Cleaning the display Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Be sure that a display is dry before you close the computer Cleaning the sides or cover To clean the sides or cover use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe A NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad keyboard or mouse select models only Z WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the ke
22. ccdesccecbetctsn asset cacigde Erp iaido n DESEE r sonscdeeacteeduwastetsseevbes 26 Updating programs and drivers ccsscssscsssesscsssesssesscessessscessessseseeesseeseeessesseeseesasesseeseeeseeesseseeseaseseeesseessesass 26 Cleaning your computer ccsscesscsscessesecsecsssesscessesssesseesseessecseessesssesseeseeeseseesseesaeesseeseeeeeseesaeeseesnesensesseaes 27 Cleaning POCO MUIOS oi csiis ccc deaccaccevesseceecessegsccgategcotecdestceuedecueegcnusdenyed deare sa Tanad Erraina ine eisini 27 Cleaning the display icc cccccsecedccstissosestseuesecsseasccenedscedacvssesuasedesateus cxstestosdaczondauetacsvesuaeusers 27 Cleaning the sides or COVED sccssssscessesssessessseseeesseseesssesssesecssseseeeaeesseeaeeeseeesecseeseesaes 27 Cleaning the TouchPad keyboard or mouse select models only cscececeeeees 27 Traveling with or Shipping your computer ccssccssesscssscssesssessesseesseeseesssessessseseseseecseeseesseseeeetesseeseesseseeees 28 viii 8 Securing your Computer and information cccssscccsssccssssccssssccsssccnsssccscssccsssccssssccscscccsssscncsscccsssonccsccasees 29 USING PASSWOMS sccsccssesseesscssecsseessesseessesneessesssessessseeseesseeseessecseseneeseesneessseaeeeesaeesaessseseeeseeaseseseasesseeneeseeass 29 Setting Windows passwordS csccsscsssessssssesssessessscsesesseseeessesoesseseeecsesenseaseceseesesssesseesseeaeeesseaseses 29
23. ch as viruses worms and other types of malicious code iy IMPORTANT Some security features listed in this chapter may not be available on your computer Using passwords A password is a group of characters that you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use the same password for a Setup Utility BIOS feature and for a Windows security feature To create and save passwords use the following tips e To reduce the risk of being locked out of the computer record each password and store it in a secure place away from the computer Do not store passwords in a file on the computer e When creating passwords follow requirements set by the program e Change your passwords at least every 3 months e Anideal password is long and has letters punctuation symbols and numbers e Before you send your computer for service back up your files delete confidential files and then remove all password settings For additional information about Windows passwords such as screen saver passwords For additional information about Windows passwords such as screen saver passwords select Start gt Help
24. computer directly to a router in your home instead of working wirelessly or if you want to connect to an existing network at your office Connecting to a wired network LAN select models only 11 Connecting to a LAN requires an 8 pin RJ 45 network cable and a network jack on the computer To connect the network cable follow these steps 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the network cable into a network wall jack 2 or router A NOTE Ifthe network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer Sharing data and drives and accessing software When your computer is part of a network you are not limited to using only the information that is stored in your computer Computers connected to the network can exchange software and data with each other For more information about sharing files folders or drives see the information provided in Help and Support 1 From the computer you are sharing select Start gt Computer Right click what you want to share and click Properties Select the Sharing tab and then select Advanced Sharing Select the Share this folder check box Type a name in the Share name text box Click Apply and then click OK SF y o oN To view the shared drive A Select Start gt Control Panel gt Network and Internet gt
25. cting 13 identifying 6 Starting right 1 storing a battery 23 supported discs 37 system recovery 40 system restore points 38 creating 38 T tap TouchPad and touch screen gesture 16 temperature 23 testing an AC adapter 24 touch screen gesture one finger slide 18 TouchPad using 16 TouchPad and touch screen gestures tap 16 two finger click 17 two finger pinch zoom 17 two finger scroll 17 TouchPad zone identifying 6 TouchPad buttons 5 6 traveling with the computer 28 turning off the computer 24 two finger click TouchPad and touch screen gesture 17 two finger pinch zoom TouchPad and touch screen gesture 17 two finger scroll TouchPad and touch screen gesture 17 8 23 U unresponsive system 24 updating programs and drivers 26 USB 3 0 charging powered port identifying 6 USB 3 0 port identifying 6 using a keyboard and mouse 18 using external AC power 23 using passwords 29 using the TouchPad 16 Vv vents identifying 6 video 14 w webcam identifying 6 using 13 webcam light identifying 6 Windows applications key identifying 7 Windows Backup and Restore restoring files 40 Windows key identifying 7 Windows passwords 29 Wireless Assistant software 10 wireless button 10 wireless certification label 8 wireless controls button 10 operating system 10 Wireless Assistant software 10 wireless light 10 wireless network WLAN connecting 11 corporate WLAN connection 11 functional range 11 public WLAN
26. e Computer viruses can disable programs utilities or the operating system or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must be Kept up to date An antivirus program may be preinstalled on your computer It is strongly recommended that you use the antivirus program of your choice in order to fully protect your computer For more information about computer viruses type viruses in the Search box in Help and Support Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software There are two types of firewalls to consider e Host based firewalls Software that protects only the computer it is installed on Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Installing software updates HP Windows and third party software installed on your computer should be regularly updated to correct security
27. ecurity cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see the setup poster that came with your computer 1 Loop the security cable lock around a secured object 2 Insert the key 1 into the security cable lock 2 3 Insert the security cable lock into the security cable slot on the computer 3 and then lock the security cable lock with the key 4 Remove the key and keep it in a safe place 32 Chapter8 Securing your computer and information 9 Using Setup Utility BIOS Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS A CAUTION Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly EA NOTE If your tablet has a keyboard base connect the tablet to the keyboard base before beginning the steps in this chapter e Computers or tablets with keyboards A Turn on or restart the computer quickly press esc and then press f10 Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS u
28. ee details in Connecting to a network on page 10 Become familiar with the computer hardware and software For more information see Getting to know your computer on page 3 and Enjoying entertainment features on page 13 e Update or purchase antivirus software Best practices 1 More HP resources You have already used Setup Instructions to turn on the computer and locate this guide For product details how to information and more use this table Resource Contents Setup Instructions e Overview of computer setup and features Help and Support e Abroad range of how to information and troubleshooting tips To access Help and Support select Start gt Help and Support For U S support go to hitp www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Worldwide support e Chat online with an HP technician To get support in your language go to e Support telephone numbers http welcome hp com country us en wwcontact_us html HP service center locations Safety amp Comfort Guide e Proper workstation setup To access this guide select Start gt HP Support Assistant e Guidelines for posture and work habits that increase your comfort gt Next gt My computer gt User Guides and decrease your risk of injury or e Electrical and mechanical safety information Go to http www hp com ergo Regulatory Safety and Environmental Not
29. er click Use the two finger click gesture to open the menu for an object on the screen Using the TouchPad and touch screen gestures 17 A NOTE The two finger click performs the same function as right clicking with the mouse e Place two fingers on the TouchPad zone and press down to open the options menu for the selected object One finger slide touch screen only Use the one finger slide to pan or scroll through lists and pages or to move an object e Toscroll across the screen lightly slide one finger across the screen in the direction you want to move e To drag press and hold an object and then drag the object to move it Using a keyboard and optional mouse A keyboard and optional external mouse allow you to type select items scroll and perform similar functions as you do touch gestures For details refer to Getting to know your computer on page 3 18 Chapter5 Navigating the screen 6 Managing power Your computer can operate on either battery power or external power When the computer is running on battery power only and an AC power source is not available to charge the battery it is important to monitor and conserve the battery charge Initiating and exiting Sleep and Hibernation Windows has two power saving states Sleep and Hibernation e Sleep The Sleep state is automatically initiated after a period of inactivity Your work is saved to memory allowing you to resume your work very quickl
30. f NOTE If you need to stop a diagnostic test press or tap esc Downloading HP PC Hardware Diagnostics UEFI to a USB device A NOTE Instructions for downloading HP PC Hardware Diagnostics UEFI are provided in English only There are two options to download HP PC Hardware Diagnostics to a USB device Option 1 HP PC Diagnostics homepage Provides access to the latest UEFI version 1 Go to http hp com go techcenter pcdiags 2 Click the UEFI Download link and then select Run Option 2 Support and Drivers pages Provide downloads for a specific product for earlier and later versions 1 Goto http www hp com 2 Point to Support located at the top of the page and then click Download Drivers 3 In the text box enter the product name and then click Go Click Find Now to let HP automatically detect your product Downloading HP PC Hardware Diagnostics UEFI to a USB device 35 4 Select your computer model and then select your operating system 5 Inthe Diagnostic section click HP UEFI Support Environment Click Download and then select Run 36 Chapter 10 Using HP PC Hardware Diagnostics UEFI 11 Backing up restoring and recovering Your computer includes tools provided by the operating system and HP to help you safeguard your information and retrieve it if ever needed Creating backups 1 Use HP Recovery Manager to create recovery media immediately after you set up the working computer 2 A
31. f power Right control zone Right TouchPad button RJ 45 network jack status lights Textured area that allows you to perform additional gestures Functions like the right button on an external mouse Connects a network cable e White The network is connected e Amber Activity is occurring on the network Security cable slot Speakers TouchPad zone Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Produce sound Reads your finger gestures to move the pointer or activate items on the screen NOTE The TouchPad also supports edge swipe gestures USB 3 0 charging powered port Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub Standard USB ports will not charge all USB devices or will charge using a low current Some USB devices require power and require you to use a powered port NOTE USB charging ports can also charge select models of cell phones and MP3 players even when the computer is off USB 3 0 port Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub Vents Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating The number of vents varies depending on the co
32. he factory If your computer has a wireless light the wireless light is on white when your computer is on Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off all the wireless devices simultaneously Operating system controls 10 The Network and Sharing Center allows you to set up a connection or network connect to a network and diagnose and repair network problems To use operating system controls To use operating system controls select Start gt Control Panel gt Network and Internet gt Network and Sharing Center For more information see the information provided in Help and Support Chapter 3 Connecting to a network For more information select Start gt Help and Support Connecting to a WLAN To connect to a WLAN follow these steps 1 2 6 Be sure that the WLAN device is on From the Start screen or the Windows desktop point to the upper right or lower right corner of the display to reveal the charms Click the network status icon in the notification area at the far right of the taskbar Select your WLAN from the list Click Connect If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then click Next to complete the connection A NOTE If no WLANs are listed you may be out of range of a wireless router or access point A NOTE If you do not see the WLAN you want to connect to fro
33. herwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a full refund subject to the refund policy of your seller For any further information or to request a full refund of the price of the computer please contact your seller Safety warning notice A WARNING Toreduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Processor configuration setting select models only iy IMPORTANT Select computer models are configured with an Intel Pentium N35xx series or a Celeron N28xx N29xx series processor and a Windows operating system If your computer is config
34. ices e Important regulatory notices including proper battery disposal information To access this guide select Start gt HP Support Assistant gt Next gt My computer gt User Guides Limited Warranty e Specific warranty information about this computer To access this guide select Start gt HP Support Assistant gt Next gt My computer gt User Guides or Go to http www hp com go orderdocuments You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to e North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com cou
35. igational and numeric functions on the integrated numeric keypad Optical drive Depending on your computer model reads an optical disc or Power button reads and writes to an optical disc NOTE For disc compatibility information go to the Help and Support web page Select Drivers amp Downloads and then follow the on screen instructions e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer Identifying components 5 Component f Power connector Power light Description To learn more about your power settings Select Start gt Control Panel gt System and Security gt Power Options Connects an AC adapter e On The computer is on e Blinking The computer is in the Sleep state a power saving state The computer shuts off power to the display and other components e Off The computer is off or in Hibernation Hibernation is a power saving state that uses the least amount o
36. isable Beats Audio press the fn key in combination with the b key Using video Your computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer when you are not connected to a network To enhance your viewing enjoyment use one of the video ports on the computer to connect an external monitor projector or TV iy IMPORTANT Be sure that the external device is connected to the correct port on the computer using the correct cable Follow the device manufacturer s instructions For information on using your video features refer to Help and Support Connecting video devices using an HDMI cable select models only A NOTE To connect an HDMI device to your computer you need an HDMI cable purchased separately To see the computer screen image on a high definition TV or monitor connect the high definition device according to the following instructions 1 Connect one end of the HDMI cable to the HDMI port on the computer HEA ae 2 Connect the other end of the cable to the high definition TV or monitor 3 Press f4 to alternate the computer screen image between 4 display states e PCscreen only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and the external device e Extend View the screen image extended across the computer and the external device
37. isconnect any device cable or cord A NOTE If your computer is connected to a network consult the network administrator before installing any software updates especially system BIOS updates 1 2 Select Start gt Help and Support gt Maintain Follow the on screen instructions to identify your computer and access the BIOS update you want to download At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update A NOTE Ifyou connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that appear on the screen after the download is complete If no instructions appear follow these steps 1 2 3 5 Open Windows Explorer by selecting Start gt Computer Double click your hard drive designation The hard drive designation is typically Local Disk C Using the hard drive path you rec
38. issues use only the user replaceable battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP A CAUTION Removing a user replaceable battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work or shut down the computer through Windows before removing the battery To remove the user replaceable battery select models only refer to the steps and illustration that most closely match your computer 1 Turn the computer upside down on a flat surface 2 Slide the battery lock 1 to unlock the battery and then slide the battery release latch 2 to release the battery A NOTE The battery release latch automatically returns to its original position Using the power meter and power settings 21 3 Pivot the battery 3 upward and remove it from the computer 4 s O Finding battery information To monitor the status of your battery or if the battery is no longer holding a charge run Battery Check in HP Support Assistant To access battery information select Start gt HP Support Assistant gt Next gt Battery and performance gt Power and battery gt HP Battery Check HP Support Assistant provides the following tools and information about the battery Battery test Information about battery types specifications life cycles and capacity Conserving battery power To conserve b
39. king white The hard drive is being accessed e Amber HP 3D DriveGuard has temporarily parked the hard drive Chapter 2 Getting to know your computer Component Hom HDMI port Description Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed High Definition Multimedia Interface HDMI device HP Triple Bass Reflex Subwoofer Provides superior bass sound Integrated numeric keypad Internal display switch When num lock is on it can be used like an external numeric keypad Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer Internal microphones Record sound Left control zone Textured area that allows you to perform additional gestures Left TouchPad button Functions like the left button on an external mouse Memory card reader Reads optional memory cards that enable you to store manage share or access information To insert a card A Hold the card label side up with connectors facing the slot insert the card into the slot and then push in on the card until it is firmly seated To remove a card A Press in on the card it until it pops out Mute light e Amber Computer sound is off ds e Off Computer sound is on num lock key Alternates between the nav
40. le if you download a photo from a digital camera and then restore the computer to the state it was on the previous day the photo remains on the computer However if you install photo viewing software and then restore your computer to the state it was on the previous day the software will be uninstalled and you won t be able to use it What you need to know e Ifyou restore to a restore point and then change your mind you can undo the restoration e You should create system restore points Before you add or change software or hardware Periodically whenever the computer is running normally e System Restore also saves shadow copies of files that have been changed since the last restore point was created For more information about using shadow copies to restore see Help and Support Creating a system restore point 1 Select Start gt Control Panel gt System and Security gt System 2 Inthe left pane click System Protection 3 Click the System Protection tab 4 Click Create and follow the on screen instructions To restore see Restoring to a previous system restore point on page 40 Backing up system and personal information 38 Your computer stores information that is important to you such as files emails and photos and you will want to keep that information even if you download a virus or the system stops working properly How completely you are able to recover your files depends on how recent your backu
41. lect one of the following e Free up disk space on this PC e Uninstall apps to free up disk space e Free up disk space by deleting unnecessary files 2 Follow the on screen instructions Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis Updates can resolve issues and bring new features and options to your computer For example older graphics components might not work well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Go to http www hp com support to download the latest versions of HP programs and drivers In addition register to receive automatic notifications when updates become available Chapter 7 Maintaining your computer Cleaning your computer Use the following products to safely clean your computer e Dimethyl benzyl ammonium chloride 0 3 percent maximum concentration for example disposable wipes which come in a variety of brands e Alcohol free glass cleaning fluid e Solution of water and mild soap e Dry microfiber cleaning cloth or a chamois static free cloth without oil e Static free cloth wipes A CAUTION Avoid strong cleaning solvents that can permanently damage your computer If you are not sure that a cleaning product is safe for your computer check the product contents to make sure that ingredients such as alcohol acetone ammonium chloride methylene chloride and hydrocar
42. ll software 31 fn key identifying 4 G getting to know your computer 3 H hard drive light identifying 4 HDMI port connecting 14 identifying 5 HDMI configuring audio 15 headsets connecting 13 Hibernation exiting 20 initiating 20 high definition devices connecting 14 HP PC Hardware Diagnostics UEFI downloading 35 HP Recovery Manager 40 HP resources 2 HP Triple Bass Reflex Subwoofer identifying 5 l initiating Sleep and Hibernation 19 input power 43 installing critical security updates 31 optional security cable lock 32 integrated numeric keypad identifying 5 internal display switch identifying 5 internal microphones identifying 5 Internet security software using 30 J jacks audio out headphone audio in microphone 4 network 6 RJ 45 network 6 K keyboard and mouse using 18 keys action 4 airplane mode 4 9 esc 4 fn 4 num lock 5 Index 45 Windows 7 Windows applications 7 L labels Bluetooth 8 Microsoft Certificate of Authenticity 8 regulatory 8 serialnumber 7 service 7 wireless certification 8 WLAN 8 latches batteryrelease 4 left control zone identifying 5 lights ACadapter 4 capslock 4 harddrive 4 mute 5 power 6 RJ 45 network status 6 webcam 6 M maintenance Disk Cleanup 26 Disk Defragmenter 26 updating programs and drivers 26 memory card reader identifying 5 memory card identifying 5 mouse external setting preferences 16 mute light identifying 5
43. m the Windows desktop right click the network status icon and then select Open Network and Sharing Center Click Set up a new connection or network A list of options is displayed allowing you to manually search for and connect to a network or to create a new network connection Follow the on screen instructions to complete the connection After the connection is made place the mouse pointer over the network status icon in the notification area at the far right of the taskbar to verify the name and status of the connection EA NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices select models only A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following Computers desktop notebook Phones cellular cordless smartphone Imaging devices printer camera Audio devices headset speakers Mouse External keyboard Bluetooth devices provide peer to peer capability that allows you to set up a PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help Connecting to a wired network LAN select models only Use a LAN connection if you want to connect the
44. mputer display to the monitor display to a simultaneous display on both the computer and the monitor Turns the radiance backlight keyboard also known as keyboard backlight feature off or on NOTE To conserve battery power turn off this feature Mutes or restores speaker sound Chapter 2 Getting to know your computer Icon Description d Decreases speaker volume incrementally while you hold down the key J Increases speaker volume incrementally while you hold down the key Plays the previous track of an audio CD or the previous section of a DVD or a BD a p il Begins pauses or resumes playback of an audio CD a DVD or a BD Pei Plays the next track of an audio CD or the next section of a DVD or a BD i Turns the airplane mode and wireless feature on or off NOTE The airplane mode key is also referred to as the wireless button NOTE A wireless network must be set up before a wireless connection is possible Using the action keys 9 Connecting to a network Your computer can travel with you wherever you go But even at home you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection This chapter will help you get connected to that world Connecting to a wireless network Your computer may be equipped with one or more of the following wireless devices e WLAN device Connects the computer to wireless local a
45. mputer model It is normal for the internal fan to cycle on and off during routine operation Webcam Webcam light Records video and captures photographs Some models allow you to video conference and chat online using streaming video For information on using the webcam select Start gt All Programs gt Communication and Chat gt Cyberlink YouCam Send and receive wireless signals to communicate with wireless local area networks WLANs NOTE Depending on your computer model the number of antennas may vary 6 Chapter 2 Getting to know your computer Component Description Windows application key Displays options for a selected object an Windows key Returns you to the Start screen from an open app or the Li Windows desktop NOTE Pressing the Windows key again will return you to the previous screen WLAN antennas Send and receive wireless signals to communicate with wireless local area networks WLANs NOTE Depending on your computer model the number of antennas may vary Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer iy IMPORTANT Check the following locations for the labels described in this section the bottom of the computer inside the battery bay under the removable service door or on the back of the display e Service label Provides important information to ide
46. ng Setup y OS nnna aan 33 Starting Setup Utility BIOS 0 0 es sseccssssesecessssssesescseescsessssescsesessesesssesecsesesessceesessescaesesesecaesesseseaeseeseneasseaes 33 Updating the BIOS ccc 2525 sess sSaszsocsceduewesvescesdesheassblsaeadztsacedeexencudeussschewstansecs ysstsazeevasdeciate data sesvetscts us eawweeveeeen 33 Determining the BIOS version cc ccsscsssesscessessessscsscessececssesseesseessessesseessescaeesseeseesnesssesaeeseeeseesass 33 Downloading a BIOS Update csssscsscessceeseesseeeseeesseeesecesseeesteesstesseeessteeseeesstecseeesseecseessseesseeens 34 10 Using HP PC Hardware Diagnostics UEFI ssssssssssssssssssccccsccessssessssnscssccccsccssccsessssesssnncccccsssscscsssscsssssses 35 Downloading HP PC Hardware Diagnostics UEFI to a USB device cecsseessesessessesesseceseessesessessssesseaesseeees 35 11 Backing Up restoring and recovering sosro a e scossseuntns sdcansviasseds ra E Sn Kaai i 37 Creating DaCkKUps sc csccccetececscstacscieesasccscusseececucetavesuedies oxusecuecceueuesceesscuauasalueslovatveudsdetescestestcosudeastuegactevsevedsesscxeess 37 Creating recovery media to recover the original system cssccssesssessesssssssessseseessseseeesseesseesees 37 What you need to KNOW cccsscsssesssessessscssecssessseeseesseessecseeesecseeeseesseeceeeeseseeseeessseasess 37 Creating the recovery media sccsssssesssescssesseesseseseseesssesseesee
47. ntify your computer When contacting support you will probably be asked for the serial number and possibly for the product number or the model number Locate these numbers before you contact support Your service label will resemble one of the examples shown below Refer to the illustration that most closely matches the service label on your computer By Sects OOO He aN AENWNINE Et J mal l Prodect TOON JT Produa COCO A MT EMT NAMI Warak hyiiy z Mit BODIE Ree OE OE PAC ME T IEO N DA N Wamran Iyl Model Component 1 Serial number 2 Product number Labels 7 8 Component 3 Warranty period 4 Model number select models only Microsoft Certificate of Authenticity label select models only prior to Windows 8 Contains the Windows Product Key You may need the Product Key to update or troubleshoot the operating system HP platforms with Windows 8 or Windows 8 x preinstalled do not have the physical label Instead a Digital Product Key is electronically installed A NOTE The Digital Product Key is automatically recognized and activated by Microsoft operating systems when a Windows 8 or Windows 8 x operating system is reinstalled using HP approved recovery methods Regulatory label s Provide s regulatory information about the computer Wireless certification label s Provide s information about optional wireless devices and the approval markings for the countries or regions
48. ntry us en wwcontact_us html 2 Chapter 1 Starting right 2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer 1 Select Start gt Control Panel 2 Select System and Security select System and then click Device Manager in the left column A list displays all the devices installed on your computer To find out information about system hardware components and the system BIOS version number press fn eSC Locating software To find out what software is installed on your computer A Select Start gt Control Panel gt Programs and Features Finding your hardware and software information 3 4 Identifying components Depending on the model your computer may have some of the following components To see which components are specific to your model refer to the Setup Instructions poster provided in the computer box Component Description AC adapter light e Amber The battery is charging f e White The AC adapter is connected and the battery is charged e Off The computer is using battery power Action keys Execute frequently used system functions Airplane mode key also referred to as the wireless button NOTE On select models the f5 action key turns the radiance backlight keyboard also known as keyboard backlight feature off or on Turns the airplane mode and wireless feature on or off NO
49. of the fingerprint reader on your computer see Identifying components on page 4 To use the fingerprint reader you must set up a user account and password on the computer and then register one or more fingerprints using HP SimplePass software To register fingerprints with HP SimplePass 1 Swipe a finger on the fingerprint sensor to launch HP SimplePass 2 When the HP SimplePass welcome screen is revealed click Get Started 3 HP SimplePass prompts you to swipe your right index finger over the sensor 4 Swipe your finger 3 times to finish the registration If registration is successful a green circle appears on the corresponding finger in the illustration 5 Repeat steps 1 through 4 to register an additional fingerprint Using Internet security software When you use your computer to access email a network or the Internet you potentially expose your computer to computer viruses spyware and other online threats To help protect your computer Internet 30 Chapter8 Securing your computer and information security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer To provide ongoing protection against newly discovered viruses and other security risks security software must be kept up to date It is strongly recommended that you upgrade the security software trial offer or purchase the software of your choice in order to fully protect your computer Using antivirus softwar
50. orded earlier open the folder on your hard drive that contains the update Double click the file that has an exe extension for example filename exe The BIOS installation begins Complete the installation by following the on screen instructions E NOTE Aftera message on the screen reports a successful installation you can delete the downloaded file from your hard drive Chapter 9 Using Setup Utility BIOS 10 Using HP PC Hardware Diagnostics UEFI HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface UEFI that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components To start HP PC Hardware Diagnostics UEFI 1 Start Setup Utility e Computers or tablets with keyboards A Turnonor restart the computer quickly press esc 2 Press or tap f2 The BIOS searches 3 places for the diagnostic tools in the following order a Connected USB drive A NOTE To download the HP PC Hardware Diagnostics UEFI tool to a USB drive see Downloading HP PC Hardware Diagnostics UEFI to a USB device on page 35 b Hard drive c BIOS 3 When the diagnostic tool opens use the keyboard arrow keys to select the type of diagnostic test you want to run and then follow the on screen instructions E
51. ot expose it to high temperatures for extended periods of time If a computer will be unused and unplugged from external power for more than 2 weeks remove the battery and store it separately in a cool dry place to prolong the battery charge A stored battery should be checked every 6 months If the capacity is less than 50 percent recharge the battery before returning it to storage Disposing of a user replaceable battery select models only A WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not short external contacts do not dispose of in fire or water See the Regulatory Safety and Environmental Notices for proper battery disposal See the Regulatory Safety and Environmental Notices for proper battery disposal To access this guide select Start gt HP Support Assistant gt Next gt My computer gt User Guides Running on AC power For information about connecting to AC power refer to the Setup Instructions poster provided in the computer box The computer does not use battery power when the computer is connected to AC power with an approved AC adapter or an optional docking expansion device ZA WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to AC power under any of the following conditions ZA WARNING Do not cha
52. ower button for at least 5 seconds Disconnect the computer from external power e On models with a user replaceable battery remove the battery Shutting down turning off the computer 25 26 7 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition This chapter explains how to use tools like Disk Defragmenter and Disk Cleanup It also provides instructions for updating programs and drivers steps to clean the computer and tips for traveling with or shipping the computer Improving performance You can improve the performance of your computer by performing regular maintenance tasks with tools such as Disk Defragmenter and Disk Cleanup Using Disk Defragmenter HP recommends using Disk Defragmenter to defragment your hard drive at least once a month 94 Ef NOTE Itis not necessary to run Disk Defragmenter on solid state drives To run Disk Defragmenter 1 Connect the computer to AC power 2 Select Start gt All Programs gt Accessories gt System Tools gt Disk Defragmenter 3 Follow the on screen instructions For additional information access the Disk Defragmenter software Help Using Disk Cleanup Use Disk Cleanup to search the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 Select Start and type disk in the search window and then se
53. p is As you add new software and data files you should create backups on a regular basis Chapter 11 Backing up restoring and recovering Tips for a successful backup Number backup discs before inserting them into the optical drive Store personal files in the Documents Music Pictures and Videos libraries and back up these folders periodically Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to re enter your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt prt sc To copy the entire screen press prt sc 3 Open a word processing document or graphics editing program and then select Edit gt Paste The screen image is added to the document 4 Save and print the document What you need to know e You can back up your information to an optional external hard drive a flash drive a network drive or discs e Connect the computer to AC power during backups e Allow enough time for the backup Depending on files sizes it may take more than an hour e Verify the amount of free space on your backup storage device before you back up e You should back up o Before adding or changing software or hardware Before the computer is repaired or restored o On a regular schedule to be sure you have recent copies of personal informa
54. pdates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than the one currently installed on the computer you need to know the version of the system BIOS that is installed BIOS version information also known as ROM date and System BIOS can be revealed by using Setup Utility BIOS 1 Start Setup Utility BIOS see Starting Setup Utility BIOS on page 33 2 Select Main and then make note of your BIOS version 3 Select Exit select Exit Discarding Changes and then follow the on screen instructions Starting Setup Utility BIOS 33 34 Downloading a BIOS update A CAUTION Toreduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep Do not insert remove connect or d
55. rea networks commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN the mobile wireless device in your computer communicates with a wireless router or a wireless access point e Bluetooth device Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology the Internet and networking see the information and website links provided in Help and Support For more information about wireless technology the Internet and networking see the information and website links provided in Help and Support Select Start gt Help and Support Using the wireless controls You can control the wireless devices in your computer using one or more of these features e Wireless button or wireless key also called the airplane mode key referred to in this chapter as the wireless button Operating system controls Wireless button The computer has a wireless button one or more wireless devices and on select models one or two wireless lights All the wireless devices on your computer are enabled at t
56. rge the computer battery while you are aboard aircraft e When charging or calibrating a battery e When installing or modifying system software e When writing information to a disc select models only Running on AC power 23 24 e When running Disk Defragmenter on computers with internal hard drives e When performing a backup or recovery When you connect the computer to AC power e The battery begins to charge e The screen brightness increases e The power meter icon on the Windows desktop changes appearance When you disconnect AC power e The computer switches to battery power e The screen brightness automatically decreases to save battery life e The power meter icon on the Windows desktop changes appearance Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power e The computer does not turn on e The display does not turn on e The power lights do not turn on To test the AC adapter 1 Shut down the computer 2 Connect the AC adapter to the computer and then plug it into an AC outlet 3 Turnonthe computer e Ifthe power lights turn on the AC adapter is working properly e Ifthe power lights remain off check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to be sure that the connections are secure e Ifthe connections are secure and the power lights remain off the
57. rtition select Start right click Computer then select Manage gt Disk Management If the recovery partition is present a Recovery drive is listed in the window A NOTE Recovery discs have been included if your computer did not ship with a recovery partition 1 Access HP Recovery Manager in either of the following ways e Select Start and type recovery in the search field Select Recovery Manager from the list e Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the HP Recovery Manager window 3 Follow the on screen instructions Recovering using the recovery media 1 If possible back up all personal files 2 Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer Insert the recovery flash drive into a USB port on your computer and then restart the computer A NOTE Ifthe computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 41 3 Press f9 at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions Changing the computer boot order To change the boot order for recovery discs 1 Restart
58. s you add hardware and software programs create system restore points 3 As you add photos video music and other personal files create a backup of your system and personal information Creating recovery media to recover the original system After you successfully set up the computer you should create recovery discs or a recovery flash drive using HP Recovery Manager You will need these recovery discs or recovery flash drive to perform a system recovery should the hard drive become corrupted A system recovery reinstalls the original operating system and then configures the settings for the default programs What you need to know e Only one set of recovery media can be created Handle these recovery tools carefully and keep them in a Safe place e HP Recovery Manager examines the computer and determines the required storage capacity for the flash drive or the number of blank DVD discs that will be required Use DVD R DVD R DVD R DL DVD R DL discs or a flash drive Do not use rewriteable discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software e _If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer from the HP website If you use an external optical drive it must be connected directly to
59. saeeseeseeeaees 22 Resolving a low battery level when external power is available cssscesseeeees 22 Resolving a low battery level when no power source is available ccsscesseeers 23 Resolving a low battery level when the computer cannot exit Hibernation 23 Storing a user replaceable battery Select models only scsscssesessessessescssessesessesseaesseseeseenees 23 Disposing of a user replaceable battery Select models only ccscscssesceesseseesesseeeesessesesseseees 23 RUNMING om AC POWEF sssesczicceccendecs dacs ceeleccheveccabectcescdaced Geuccladevecbievenssscclencacecuscevdeuaysecusctecvssicaucsssechassdendeveavestesveeecies 23 Troubleshooting power problems cscesccsscsssesscescesscsesessesssecssesceeseeseseseeestesseeseeessessseseeeseeesseas 24 Shutting down turning off the computer c cccsscssesesscssesessessesessessssessecsssessesssseaseasecessesesseaseaseseaseasesesseneas 24 7 Mamamng your conp og Sco bi ccc ccc caccccsesnsoan be belw oaccceoceacecces ea santeeebes aucucaeeceeed S 26 improving performante sscceszsscccesscssecaedssxesecexediscsasessseeaccseanseseazdseszccdadssseace saazssctgeds sasaseesaeueesseavaccsersdtesdsbendvweaesaets 26 Using Disk Defragmenter ccsscscscsssessesssesscesscsssessesseessesssecseeseseasesseeseesaseseesseecsessseesessseneessesass 26 Using Disk CleanUp sisisescecvescccaccdesceechescecfed aceuede
60. sssesseesees 38 Creating SySteM reStOre POINTS ceccssesssceescessecessecesseeesseeceseeeseecseeeseeeesaneeseeeseeeeseeeeseneesesens 38 What you need to KNOW cccsscssscsssessesssesssessesseessesseeesseeseessecseesatesseesesessesseesesesseeanens 38 Creating a system restore point eccetesseceesscesseccseeesseeesscceseeseseeeseeeeseeeeseeessnesseeens 38 Backing up system and personal information sscsscssscsssessesseeseesseessesseessesssessesssesseessesseesnes 38 Tips for a SUCCESSFUL backup sccsessesscessesceessesscesseseeeseesseceseeseesseessessesssesaessseeaseasees 39 What you need to KNOW ccsscessesscessecsscsssessesssessessseessecsesseecsseesuessseseeeesessnsseseseseasess 39 Creating a backup using Windows Backup and Restore cssccssesseesseesseeseeseeeees 39 Restore ANC FECOVETY csccsscsscesscceesscesscsssccseessecssecsseessesseeseeesseessessseseeeeeeseesssesseeseeeseeeseeseeeeaesesesssessseeaeesneeass 40 Restoring to a previous system restore point ceeccssesseccssccescsssscesscceseeeesecesseeeseeesesenseeseeeens 40 REStOFING SPECIFIC HINES eme eee aaa aae E na Er Ea E eA EEE eaaa aa ESTEER TE 40 Restoring specific files using Windows Backup and Restore scsccssesseesseeseesseeees 40 Recovering the original system using HP Recovery Manager sccsscsssssssessesssesseseeeseessseseeesees 40 What you Need to
61. static Discharge Index A AC adapter light identifying 4 AC adapter testing 24 actionkeys 8 identifying 4 airplane mode key 4 9 antivirus software using 31 audio out headphone audio in microphone jack identifying 4 B backing up software and information 32 backups 37 battery conserving power 22 discharging 22 disposing 23 finding information 22 resolving low battery level 22 23 storing 23 user replaceable 21 battery bay identifying 4 battery information finding 22 battery lock identifying 4 battery power 21 battery release latch identifying 4 battery temperature 23 bay battery 4 Beats Audio 13 Beats Audio Control Panel 13 Beats Audiohotkey 14 best practices 1 BIOS determining version 33 downloading anupdate 34 starting the Setup Utility 33 updating 33 Bluetooth device 10 11 Bluetooth label 8 boot order changing 41 bottom 8 buttons left TouchPad 5 power 5 right TouchPad 6 C caps lock light identifying 4 caring for your computer 27 cleaning your computer 27 components 4 computer traveling 23 connectingtoaWLAN 11 connector power 6 control zone left 5 right 6 corporate WLAN connection 11 critical security updates installing 31 D deleted files restoring 40 Disk Cleanup software 26 Disk Defragmenter software 26 E electrostatic discharge 44 esc key identifying 4 external AC power using 23 F fingerprint reader identifying 4 using 30 fingerprints registering 30 firewa
62. store to a previous system restore point when the computer was running correctly 1 Select Start gt Control Panel gt System and Security gt System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Click System Restore and follow the on screen instructions Restoring specific files If files are accidentally deleted from the hard disk and they can no longer be restored from the Recycle Bin or if files become corrupt restoring specific files is useful Restoring specific files is also useful if you ever choose to recover the original system using HP Recovery Manager You can only restore specific files that you have backed up before Restoring specific files using Windows Backup and Restore Windows allows you to restore files that were backed up using Windows Backup and Restore 1 Select Start gt Control Panel gt System and Security gt Backup and Restore 2 Follow the on screen instructions to restore your backup 9 Ef NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information Recovering the original system using HP Recovery Manager HP Recovery Manager software allows you to repair or recover the computer to its original factory state What you need to know e H
63. the screen A NOTE If you have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen Manually initiating and exiting Hibernation select models only You can enable user initiated Hibernation and change other power settings and timeouts using Power Options Ti 2 3 4 5 From the Start icon click Control Panel and then select Power options In the left pane click Choose what the power button does Click Change Settings that are currently unavailable In the When I press the power button area select Hibernate Click Save changes When the computer exits Hibernation the power lights turn on and your work returns to the screen A NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Setting password protection on wakeup exiting Sleep or Hibernation To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps i 2 3 4 From the Start icon click Control Panel and then select Power options In the left pane click Require a password on wakeup Click Change Settings that are currently unavailable Click Require a password recommended 9 E NOTE If you need to create a user account password or change your current user account password 5 click Create or change your user account password
64. tion After you add many files for example if you saved videos from a birthday party o Before using antivirus software to remove a malicious program After adding information that is hard to replace such as pictures videos music project files or data records Creating a backup using Windows Backup and Restore Windows allows you to back up files using Windows Backup and Restore You can select the level you want to back up from individual folders to drives The backups are compressed to save space To back up 1 2 Select Start gt Control Panel gt System and Security gt Backup and Restore Follow the on screen instructions to schedule and create a backup EA NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information To restore see Restoring specific files using Windows Backup and Restore on page 40 Creating backups 39 Restore and recovery Restoring to a previous system restore point Sometimes installing a software program causes your computer or Windows to behave unpredictably Usually uninstalling the software fixes the problems If uninstalling does not fix the problems you can restore the computer to a previous system restore point created at an earlier date and time To re
65. twork sisisssiiiiisisnsssisianniininisssin naieninniiinisiii mada eieei tassel adaa naiaalis deo ooai ts 10 Connecting to a wireless NECWOFK ccscessccssesscessessesssceseessesssesseessecseesseeseesseessecaeseeeseesseessesaeesseseesesesseesteaees 10 Using the wireless COntrols csccsscsscessesssessesecessecseesscsssecsecseessessnecseseeseseesaeeseeeseseaesseesaeeseesaseaees 10 Wirel Ss DUTTON s5eciccaee coede iniecit sre se chadint deena ca nen ces eia peran ea a aeaaee iaa sarohe EEO EErEE 10 Operating SySteM CONtrOlS sscssseessesseesseeseeseessceseesseeseesseecesseeeseesseesessneessessneees 10 Connecting toa WLAN seccnctsoucseetvsckidcltassedstideeesecestoccexunedsseedeavssesceansssdcesnscedasdvadesavecsstesteaxsduatineossios 11 Using Bluetooth wireless devices select models only cscssscssesessesessessesessesessesesesseseesessenees 11 Connecting to a wired network LAN select models only cscscssescssessssessesessescssessssessesessesessessesesseaeseeeess 11 Sharing data and drives and accessing software csscsscsscsssessesscssessessessessesaesaseaeesseseecsesaesaesaeeeeeesessaesaeees 12 A Enjoying entertainment TORIES sseni a esae aaaeeeaa ase Sep Er a N Ei a EEEN r Osa 13 Using a webcam select models only cssssscscssssssescsessssescsessssesesesssssscsessseescaesesssteeeseseeseaeseseeseacaesecseaeseseenens 13 USING paLa lo nE E E E EE a A E E EE E A E EE 13 CO
66. ufacturer s instructions To connect high definition speakers to the computer see Setting up HDMI audio on page 15 Before connecting speakers lower the volume setting Connecting headsets A WARNING Toreduce the risk of personal injury lower the volume setting before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access this guide select Start gt HP Support Assistant gt Next gt My computer gt User Guides Headphones combined with a microphone are called headsets You can connect wired headsets to the audio out headphone audio in microphone jack on your computer To connect wireless headsets to your computer follow the device manufacturer s instructions Using Beats Audio select models only Beats Audio is an enhanced audio feature that provides a deep controlled bass while maintaining a clear sound You can experience Beats Audio through the computer s internal speakers through external speakers connected to a USB port or through Beats Audio headphones connected to the headphone jack Accessing Beats Audio Control Panel Use Beats Audio Control Panel to view and manually control audio and bass settings Using a webcam select models only 13 A Toopen Beats Audio Control Panel select Start gt Control Panel gt Hardware and Sound gt Beats Audio Control Panel Enabling and disabling Beats Audio A Toenable or d
67. ured as described do not change the processor configuration setting in msconfig exe from 4 or 2 processors to 1 processor If you do so your computer will not restart You will have to perform a factory reset to restore the original settings vi Processor configuration setting select models only Table of contents DW Ste RUN RON E E EE A EE celddacaun caskets odauaseboen sess E 1 BGS EID AGCUICOS soniri eane EEE Ee aaa ae Ea eE a E Ea ae STE 1 More HP reSOUrCES isrannet e E E E aa E E a a a Eaa 2 2 Getting to know your COMPUTET ccsssccrscsccrcssccccsscccsssccsscsccsssssccssscoccssccccssccccaccccssccccscsccsssccscsssccessoscescoses 3 Finding your hardware and software information ccccsccscssssssessecsscssesssessceseesseeseesseesseseesseeseeeseesseeseesseeass 3 Locating A WAN errara arr eass aaa ra a o AOne sarraa Ea Ea TEE a nenUsodetedsdsGeuetatvoussatsbessaess 3 Locating SOR WAM Co eciedasci secsasecussactucssaccstedsansesscastescyeadeshadtaatecezsatesstavecdlascaatsssdesbsensessesdtstsaanpietabastaandinaastdntestorasset vases 3 Identifying components csccccsscssessescsscescessssssssesscssessessessesseesseseesseasessessessessesaesassaeeaseaseseessessesaeseseaeeaeeaeensss 4 MAD GIS E EE E E T A A E tuned E EE E laneutuevavecveusaieaets 7 Using the action KEYS ssccescesssczsccseesaezsscusvesnisoceess sy eeaaesacde reitse e Seine E E EE raS oiL e Ee E ED Eoaea EE CERERE a 8 3 Connecting to a ne
68. voltage and current can be found on the system regulatory label Operating environment Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Input power 43 44 13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions If removal or installation instructions direct you to unplug the computer first be sure that it is properly grounded Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touching an unpainted metal surface If you remove a component place it in an electrostatic safe container Chapter 13 Electro
69. y You can also initiate Sleep manually For more information see Manually initiating and exiting Sleep on page 20 e __ Hibernation The Hibernation state is automatically initiated if the battery reaches a critical level In the Hibernation state your work is saved to a hibernation file and the computer powers down You can also initiate Hibernation manually For more information see Manually initiating and exiting Hibernation select models only on page 20 A CAUTION Toreduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate the Sleep state while reading from or writing to a disc or an external media card A NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in the Hibernation state Initiating and exiting Sleep and Hibernation 19 20 Manually initiating and exiting Sleep You can initiate Sleep in any of the following ways e Close the display e From the Start screen point to the upper right or lower right corner of the screen to reveal the charms Click Settings click the Power icon and then click Sleep To exit Sleep e Briefly press the power button e Ifthe display is closed open the display e Pressa key on the keyboard e Tap or swipe the TouchPad When the computer exits Sleep the power lights turn on and your work returns to
70. yboard surface A CAUTION To prevent damage to internal components do not allow liquids to drip between the keys Cleaning your computer 27 e Toclean the TouchPad keyboard or mouse use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe e To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension Traveling with or shipping your computer 28 If you have to travel with or ship your computer follow these tips to keep your equipment safe e Prepare the computer for traveling or shipping Back up your information to an external drive o Remove all discs and all external media cards such as memory cards Turn off and then disconnect all external devices Shut down the computer e Take along a backup of your information Keep the backup separate from the computer e When traveling by air carry the computer as hand luggage do not check it in with the rest of your luggage A CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives e Ifyou plan to use the computer during a flight listen for the in flight announcement that tells
71. you when you are allowed to use your computer In flight computer use is at the discretion of the airline e Ifyou are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE e The use of wireless devices may be restricted in some environments Such restrictions may apply aboard aircraft in hospitals near explosives and in hazardous locations If you are uncertain of the policy that applies to the use of a wireless device in your computer ask for authorization to use your computer before you turn it on e Ifyou are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary o Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary Z WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances Chapter 7 Maintaining your computer 8 Securing your computer and information Computer security is essential for protecting the confidentiality integrity and availability of your information Standard security solutions provided by the Windows operating system HP applications the non Windows Setup Utility BIOS and other third party software can help protect your computer froma variety of risks su

User Guide

Contents

Download Pdf Manuals

Related Search

Related Contents