USER'S MANUAL
Contents
1. Power switch ES fe Sliding SIM card holder Press the yellow button gently Picture 1 The sliding SIM card holder is located at the bottom right corner of the central unit After the SIM card is installed wait for 20 seconds until CaravanControl goes into programming mode You recognize this from the signal light that should be blinking rapidly If this is not the case make sure the PIN code prompt is indeed disabled the GSM subscription is operable the GSM signal strength is sufficient in the area and that the SIM card was placed properly on the holder First Text Message Before you can start using CaravanControl you must let it know what language you will be using in text messages You can do this by sending text message LANG xx to the unit xx being your language choice see 3 4 This message initializes the unit adds your phone number in its internal phone directory and selects language for user commands and alarm messages You can change the language setting afterwards if you want to use some other language see 3 4 LANG EN LANG EN Language EN English P1 35844nnnn Your phone number in directory memory cell one E f Phone call 2 TGX mesage If you received the return message from CaravanControl as expected the unit is now in disable mode and ready for use It is important to realize that now your CaravanControl can be accessed only from your phone number unless it is switched to programming mo2. BEEP CaravanControl alarms you immediately if it detects gas in the air giving you plenty of time getting out of the caravan Gas detector is not included in the basic package of CaravanControl Location Alarm If your Caravan is furnished with a GPS receiver and the unit is in normal mode of operation monitoring is on CaravanControl monitors the location of your caravan and sends you an alarm message if your caravan is stolen Location alarm N63 07600 E27 66000 SPD 12 TRK 183 UTC 14 22 23 You can set location monitoring on with command LOC nn where nn is the maximum distance in metres your caravan is allowed to be moved before an alarm is sent For example LOC 50 does not allow your caravan to be moved more than 50 metres from its current position LOC 50 LOC 50 However you should not set the distance too short because it increases the risk of unnecessary alarm messages due to limited precision Therefore the minimum value for location alarm is 20 Command LOC OFF sets the location monitoring off and LOC returns the current setting GPS receiver is not included in the basic package of CaravanControl 2 2 5 Restart Notification CaravanControl sends you a restart notification about half an hour from the moment it was switched on The notification is sent every time the unit is powered up Features 17 mmm lt o HA ee ae gt TT 2 2 6 Power
3. You still have to set the maximum temperature from the heaters control unit as explained earlier The maximum temperature is the upper limit that CaravanControl must comply with If you have set the maximum temperature to 21 degrees Celsius CaravanControl can make the temperature rise up to 21 but not higher w In Alde Compact 3000 system you have to set i normal mode which means that the backwater pump is controlled by thermostat Gas Heating You can control gas heating with the same commands that were used for controlling electrical heating HEATER ON and HEATER OFF However thermostatic control is not recommended to be used with gas heating 12 CaravanControl User s Manual Version 5 2 Controlling Heating Manually You can turn heating on even if you do not have a mobile phone at hand by pressing the manual temperature control switch You might want to do this if GSM network coverage is poor in the area or if you do not happen to have a mobile phone with access permissions to your CaravanControl nearby that could be used for controlling heating If manual control is on you cannot control heating from your mobile phone until you switch manual control off from the switch A Manual heating control on and off Picture 3 Switching manual heating control on and off Red light indicates that the manual heating control is on 2 1 2 Air conditioning or Outdoor Light You can control air conditioning with commands AIRCON
4. the temperature must climb at least up to 12 before new temperature alarms are at all possible Table 7 Sensors measuring temperature sensor Location T1 Inside the motor caravan or caravan T2 Outside in the chassis of the caravan TS Optional Temperature sensor T3 is not included in the basic package of CaravanControl You can ask the current temperatures and alarm limits with command T Asking temperatures and limits T CaravanControl User s Manual Version 5 2 An example response message for T command T1 10 45 IN T2 50 50 OUT T3 50 50 FREE Optional The first value is the sensor id See Table 7 the following two values are the lower and upper alarm limits i e the acceptable temperature range and the last one is the name of the sensor Settings alarm limits and name for the indoor temperature sensor mM x y nnn x Lower alarm limit y Upper alarm limit nnn Name of the sensor An example alarm limit and naming command T1 10 45 IN An example response message for alarm limit and naming command 11 14 45 IN The alarm limit values must be given in whole numbers or with one decimal if need be Negative values can be used as well Temperature alarm is sent immediately when the indoor temperature rises above or drops below the set limits You can set the alarm limits and name for the outdoor and optional sensor in the same manner just remember to use T2 when referring to the outdoo
5. 1 20 or O for the SMS Service number and nnnnnnn is the user s phone number in international format It is a good practice to check the contents of the directory before making any changes to it so that no phone numbers are overwritten accidentally In the following example a new user is being added in directory memory cell two P PO P1 441234567 P2 P3 P20 P2 447654321 P2 447654321 Use the following commands for editing phone numbers Adding a new phone number in the directory mx nnnnnnn 22 3 7 3 7 1 CaravanControl User s Manual Version 5 2 sets the phone number nnnnnnn in memory cell x 1 20 x 0 for the SMS Service number normally not needed The phone number must be in international format Asking phone numbers a Prints the entire phone directory Asking a single phone number ax Prints the phone number in memory cell x x Memory cell number 0 through 20 Removing a phone number from the directory xv Clears the phone number in memory cell x x Cell number 0 20 Alarms By default alarm messages are sent only to the first five phone numbers in the phone directory If you want to add a new user in CaravanControl with the ability to receive alarms set his or her phone number in one of these memory cells In some cases the alarm is sent only to the phone number in directory memory cell one see Table 4 Receiving Alarm Messages CaravanControl sends alarm information in a tex
6. Failure Alarm CaravanControl sends you an alarm message in the case of a power failure The alarm threshold for is 13 2V gn a am ST _ A AAA A A A 7 2 2 7 Low Battery Alarm CaravanControl sends you an alarm message if the battery voltage drops too low The alarm threshold for is 11 5V mm 7 Oe ee oe ae om mmm 2 2 8 Cover Open Warning CaravanControl sends you a notification when the unit s cover is opened or closed Opening the cover causes the unit to enter programming mode which is a security risk because in programming mode all phone numbers can have access your CaravanControl see 3 1 ee m om Cover open Programming mode on 7 M geen o L om vz om om mmm 2 2 9 Temperature Alarm CaravanControl monitors both indoor and outdoor temperatures Alarm limits can be set for the indoor temperature with a specific setup command see 3 8 eC gt s De Indoor Temperature alarm e If you wish to use temperature alarms with thermostatic control the alarm limits must have margins of at least three degrees Celsius For example if you use thermostatic control to keep the temperature at 10 to 21 degrees above zero the alarm limits should be 7 and 24 degrees respectively 18 CaravanControl User s Manual Version 5 2 2 3 User Command Summa
7. If you want to stay inside the caravan you can reset the alarm by sending command ALARM OFF to your CaravanControl If you want to reset the alarm and keep monitoring on you can use command ALARM ON You will find the settings for each alarm from Table 4 Burglar alarm Alarm phone call BEEP BEEP BEEP PARRA ALARM OFF or ALARM ON a Only the most important alarms set the alarm siren on The siren is silenced automatically after a few minutes However you can turn it off from the switch on the CaravanControl or by sending text message ALARM OFF this also switches the unit into disable mode However it should be noted that if the unit was in normal mode at the time of the alarm CaravanControl will not cancel the sending of text messages INTRODUCTION 9 The unit s operating mode influences the way alarms are handled In disable mode a text message is sent and an alarm phone call is made only if the sensor is monitored 24 hours a day see Table 4 In normal mode all alarms are sent 10 2 2 1 2 1 1 CaravanControl User s Manual Version 5 2 FEATURES This section delves much deeper into CaravanControl and how it is best used The CaravanControl Quick Guide delivered with the unit collects the most frequently used features in one easily palatable format The Quick Guide should be treated as an aid to your memory and not as a replacement for the complete manual you are holding right now w Do not switch o
8. O O Restart notification e O O Power failure 230V alarm e O O Low battery alarm e e e Cover open warning Progr mode on e e e Scheduled report e D O Indoor temperature alarm e O O Outdoor temperature information e O O 14 2 2 1 CaravanControl User s Manual Version 5 2 Alarm messages contain following information the optional name of the caravan see 3 5 the reason for the alarm and some additional information about the alarm if available e g temperature value that triggered the alarm Some examples of alarm messages the unit has been named Caravan Caravan Burglar alarm Caravan Power 230V failure Caravan Indoor Temperature alarm IN 9 4 CaravanControl might send you a text message on deactivation of the alarm as well Caravan Power 230V OK Caravan Indoor Temperature OK IN 15 4 Fire Alarm CaravanControl sends a text message and makes a phone call if fire breaks loose in the caravan Fire alarm turns the siren on too Fire alarm BEEP BEEP BEEP Smoke detector is not included in the basic package of CaravanControl 2 2 2 Burglar Alarm CaravanControl sends you a text message and makes an alarm phone call if it detects movement inside the caravan or in the front tent or if someone opens or breaks the door to your caravan Burglar alarm turns the local alarm siren on as well Burglar alarm BEEP BEEP BEEP If the burglar breaks or opens the cover on CaravanControl a
9. ON and AIRCON OFF e ee ee om oo mmm 7 Use command OUTPUTS to find out whether air conditioning is on or off You can control outdoor light if your air conditioner model cannot be controlled remotely In other words remote control of outdoor light is an alternative to air conditioning control You cannot have them both You can switch the outdoor light on and off with commands LIGHT ON and LIGHT OFF ee ee 7 a gt 5 Cables for controlling air conditioning light remotely are not included in the basic package of CaravanControl 2 1 3 Refrigerator Refrigerator can be controlled with commands FRIDGE ON and FRIDGE OFF T ome a A l om eee Command OUTPUTS can be used for asking whether the refrigerator is on or off at the moment Cables for remote control of refrigerator are not included in the basic package Features 13 2 2 Alarms CaravanControl monitors and secures your motor caravan or caravan with motion fire gas and temperature sensors In addition there are door magnets on the door to protect your property from break in and entry and a GPS receiver to protect against caravan theft When one of the aforementioned sensors alarms or some internal abnormality in CaravanControl cal
10. are now monitored 24 hours a day and alarm messages from these sensors are sent regardless of the operating mode Door magnets and motion sensor for the tent are not included in the basic package of CaravanControl Switch for front tent monitoring Picture 5 Switching front tent monitoring on and off You should remember to switch off the front tent monitoring before opening the door in the next morning so that no alarm is caused by accident You can silence the siren and cancel alarm messages from the front tent monitoring switch if the alarm was an accident Front tent has been assembled You leave the Include the tent in the monitored area with command TENT ON caravan unattended Switch monitoring on from the Switch monitoring on by phone call button on the bottom of the unit The caravan and front tent are now monitored and protected Night falls You return back to your caravan In the morning Switch monitoring off by pressing ae the button before stepping out of Switch monitoring off by phone call the caravan before entering the front tent Still living in the caravan Front tent is disassembled Remove the tent from the monitored area with TENT OFF Picture 6 Recommended usage of operating modes 16 2 2 3 2 2 4 CaravanControl User s Manual Version 5 2 Gas Alarm Caravan control makes a gas alarm if it detects liquid gas in the indoor air Gas alarm BEEP BEEP
11. notification message is sent but siren is kept silent Burglar alarm is active in the normal mode of the unit which is why the unit must be switched to disable mode before opening the cover Otherwise opening the cover will result in a notification message Monitoring the Front Tent You can include the front tent in the monitored area with command TENT ON and remove it with command TENT OFF If someone enters the tent while monitoring is on or the monitoring of tent has been switched on from inside the caravan the siren lets out a couple of short beeps as a warning to the trespasser and the outdoor light is switched on If the intruder ignores these warning signals and refuses to leave the siren goes on and CaravanControl sends alarm messages and calls the appropriate phone numbers To find out whether the tent has been included in the monitored area ask a report from your CaravanControl Features 15 e om mmm 77 e om ST gt o o gt gt 7 It is recommended that the monitoring of front tent is turned on from the switch on CaravanControl for night This causes the unit to remain in disable mode allowing you and your family to stay and move around in the caravan while the front tent and the entrance door to your caravan are being monitored and protected against nightly intruders In other words the outdoor motion sensor and door magnets
12. to realize that the unit is not protected against mischievous users when it is in programming mode Anyone with adequate knowledge of CaravanControl can send commands and alter the unit s settings if he or she knows your CaravanControl s phone number This is why programming mode can be switched on only by opening the unit s cover in the caravan CaravanControl enters this mode automatically when it is powered up for the first time CaravanControl can be set back to normal or disable mode in any of the following three ways by closing the cover by making a phone call or by sending a command to CaravanControl see 1 2 2 Remember that CaravanControl must have your phone number in its phone directory before you can call or send messages to it Power Save Mode You can set your CaravanControl into power save mode with command SLEEP ON When the unit is in power save mode it wakes up once in every hour for three minutes to check if there are new alarms This might be quite workable solution for example if you are using your CaravanControl only for temperature alarms where it does not matter if you receive an alarm a little late To quit power save mode just give command SLEEP OFF SLEEP ON SLEEP ON Asking Settings You can ask the current value of a particular setting by appending a question mark at the end of the command For example command P gives you a full listing of the phone numbers in the phone directory see 3 6 CaravanContr
13. TELEMIC CaravanControl USER S MANUAL 1 0 Read this manual carefully and keep it together with the unit Contents 1 INTRODUCTION EE 3 1 1 FIRS RR EE 4 1 1 1 Deciding On the GSM Subscription DEE 4 1 1 2 Switching PIN Code Prompt Off from the SIM Card isossssssessssrrrrererrrrrrrnrrrrrrenrrrrrrnnrrrrrrr rn rer rr rr annan 4 1 1 3 Installing SIM Card in Caravant opntrol nera rr rr rr rr rr rn RR RR rr ennen nanna 5 1 1 4 IPSC ext MES SAO EE 5 1 2 OPERATING MODES AND OTHER BASIC CONCERTS eet 5 1 2 1 Asking Information from the Unit Report 6 1 2 2 Normal and Disable Operating Modes ccccccssssseeeeeccceesseeeeecsenasseeeseeseeesseseeessecseesessseagssess 6 Changing Operating Mode by Phone Call 6 Changing Operating Mode by Text Message mmsnmmmrrrssssrssrreseeerrreenrerrrroeeerrrnerrrrrrrrnrrr enn rrrn rer reenen 7 Signal GIA EE 7 1 2 3 Sending Commands to Caravantontol rer rrrr nn rr rr ann n rr rr rn nonan 8 1 2 4 Receiving Alarms from CaravanControOl rer rrrnnrrrrrr ner rer rrr rn nr rna rn r nn renen nanna 8 FEATURES Eege EE 10 2 1 REMOTE CONTRO EE 10 2 1 1 212 10 A ee te ep te eee Seen a oe ee de ee Ce eRe ene een ee eee re eee 10 Electtical He AUG DEE 11 Fpermostatic En re EE 11 Gas Mealini sanse dd eo e Ne 11 Controlling TAG AUG Manually os a a e 12 2 1 2 Air conditioning or Outdoor Ch 12 2 1 3 ele Ce 12 2 2 eet ere me ce een ne ee RA RITA 13 2 2 1 Bho Ae EE 14 2 2 2 BUTOT T TA VE 14 Moni
14. You can name your caravan with command NAME yy where yy is the name you wish to give The name can be up to 20 characters long and it can be asked with command NAME SETTINGS 21 3 6 NAME Caravan NAME Caravan The name can be cleared by sending NAME to your CaravanControl i e send the same command without the name part Phone Directory CaravanControl uses phone directory for receiving commands and sending alarm messages to the listed numbers CaravanControl can store up to 20 phone numbers in the directory All numbers must be stored in international format beginning with 44 in the U K because otherwise they will not work because text messages always use international format in phone numbers w Directory memory cell 0 is reserved for the GSM operators SMS Service number Normally you do not have to set the SMS Service number but if your CaravanControl does not send any text messages you might need to program it manually to memory cell 0 The unit sends alarm messages to the phone numbers in memory cells 1 through 5 Commands and questions messages can be sent from the phone numbers in memory cells 6 through 20 however no alarm messages are sent to these numbers If you want to change the unit s settings from a phone number not listed in the directory you must set the unit in programming mode see 3 1 A new phone number can be added to the directory with command Px nnnnnnn where x is the directory memory cell number
15. able modes When the unit is said to be in normal mode all monitoring is on whereas in disable mode monitoring is off except for the 24h monitored sensors see Table 4 de 24h monitoring means that some alarms are processed regardless of the current operating mode GC y CaravanControl can monitor the front tent of your caravan Use a text message or switch on the unit for including the tent in the monitored area see 2 2 2 You can switch from one operating mode to the other by making a phone call or sending a text message command to CaravanControl lt is recommended that you use a phone call for changing the operating mode because it is faster and more convenient than sending a text message even if the command were to be stored in the memory of your mobile phone w Although operating mode can be changed by two different means it is recommended that only one method is used to avoid confusion about the current operating mode There is one more operating mode yet to be discussed here although it is much less frequently used than the two modes learnt so far and that is the programming mode You can switch programming mode on only by opening the unit s cover see 3 1 One occasion when you need to set CaravanControl in programming mode is if you want to change the unit s settings from a phone number that does not exist in the unit s phone directory Sangin Operating Mode by Phone Call To switch monitoring on or off make a phone call t
16. cation cccoooncccccconnnnccnonnnnnononenos 16 S Scheduled report 23 Sending Commande 8 A A II laces does 13 let IN Ve LEE 7 SIM Beie DEEN 5 28 SMS Service number 21 Supply voltage EE 28 T Technical specificatiONS occcccconnccnccccnnnncnnns 28 Temperature alarm limits rr nan 23 Thermostatic Control 11 Trouble shooting uk 26 Typing commands eio ei eed tins Jeane 19 U UJ PIE V G Li aere 20 Unlisted number 4 User COMMANCGS css sce ees deed EEN 18 30 CaravanControl User s Manual Version 5 2 TELEMIC Isoharjantie 6 Tel 358 20 7288 740 71800 Siilinjarvi Fax 358 17 462 1212 FINLAND telemic telemic fi http www telemic fi
17. d out the current temperature in your caravan and outdoor temperature use command TEMP Features 11 Electrical Heating You can control electrical heating with commands HEATER ON and HEATER OFF Once CaravanControl has run the command it received successfully it will respond with an identical text message A ee S eee gt 7 Your caravan will now warm up to the temperature selected from the heater s control unit In other words you have to use the heater s own control unit for turning on the desired settings before you leave your caravan and send commands from your mobile phone The command HEATER OFF has the same effect as switching the heater off from the heater s own control unit Backwater thermostat TE Power Picture 2 Adjust the settings from the heaters control panel because these settings cannot be changed remotely Use the settings depicted in the picture if you have Alde 3000 or 3010 when leaving the caravan with intent to control heating remotely Thermostatic Control Thermostatic control can be used for keeping indoor temperature at a steady level above zero degrees Celsius You can set the desired temperature with command HEATER nn where nn is the desired temperature level You can also use a negative temperature value if you want to allow temperature to drop below zero for example HEATER 5
18. de see 3 1 This prevents mischievous users from meddling with the unit s settings However you can add more phone numbers to the phone directory later on for your family members by using text messages see 3 6 Operating Modes and Other Basic Concepts some of the basic concepts that you will run into in the course of reading this manual are normal and disable modes of operation remote controlling and alarms Understanding these concepts is vital in the path to becoming an efficient and successful CaravanControl user 6 CaravanControl User s Manual Version 5 2 1 2 1 Asking Information from the Unit Report You can find out the current operating mode is monitoring on or off battery voltage temperatures GSM signal strength and active alarms by sending command to the unit TELEMIC CC ALARM ON Is monitoring on or off TENT ON Is the front tent included in the monitored area BATT 13 0 Battery voltage IN 23 1 Indoor temperature OUT 11 2 Outdoor temperature GSM 19 GSM signal strength 0 31 at Google vow S N63 07600 E27 66000 Location information optional ALARMS Burglar alarm Active alarms at the time of the question http maps google com The above report can also be scheduled for automatic sending see 3 7 2 The report is printed in the user s own language 1 2 2 Normal and Disable Operating Modes There are two operating modes in CaravanControl normal and dis
19. eclamations can be only accepted if the bought unit is returned to the retailer or to the manufacturer unopened PROOF OF COMPLIANCE TO STANDARDS The manufacturer guarantees that this product complies with the following standards EN 55022 EN 61000 3 2 EN 61000 3 3 EN61000 4 2 EN 61000 4 3 EN 61000 4 4 EN 61000 4 5 EN 61000 4 6 Low Voltage Directive 73 23 EEC and the Amendment to LVD 90 683 EEC EMC Directive 89 336 EEC 2004 108 EC Automotive Directive 72 245 EEC and the amendment 2005 83 EC R amp TTE Directive 99 5 EC Telemic Oy INDEX A SA EE 13 Ale AN LR 10 24 Alde 3010 control poanel rr ann rr an 24 Alde Compact 2000 11 Answering machines ooccccccccccnoccccnncnnnnonnnnnnnonnnaness 23 B BANOT EE 10 C Canceling an AlANM WEE 8 Control Belge Huel EE 28 Control circuit resistance nssssssssrrrersrrrrrrerrererrnnnnnn 28 Controlling heating manually 12 D Disable mode cial ada 6 F lee 4 First text message 025 noe ee ee 5 POMC ICING geen ANS tid 14 G GPS E 16 GSM MOJU adinerada 28 H PIGAUNG EE 10 been eer estat ra ulate ee 23 L Language soars R 20 tel GAS E 16 29 N N rmal mode oer da VN des NA RNA 6 O Operating modes REENEN 6 P Phone directory EE 21 PIN code elle ue EE 4 PrePaid eubecrpton rna 4 Programming mode c ccoooocccnnnccccnonccnnccnnnnncnnnnnnnnnnnnos 19 R Receiving alarms ENEE 8 22 Remote CONTO EE 10 o a aeons 6 23 Restart notifi
20. ed Check the syntax of the command for example HEATER ON You have run out of liquid gas Battery voltage has dropped below 11 5V 28 CaravanControl User s Manual Version 5 2 TECHNICAL SPECIFICATIONS Dimensions 146 x 211 x 52 mm Weight ca 420 g Current consumption unit at idle 1 5 20 mA 12 V Max 100 mA Supply voltage 9 145V Serial port RJ 8 Maximum values for outputs power 72 W current 6 A voltage 12 V Inputs min control circuit current 3 5mA 12V max control circuit resistance 30kohm 12V Operating conditions 30 70 C GSM module Siemens TC65 SIM card small 3V Antenna Quad band 850 900 1800 1900 SMA connector The unit is not protected against water or any liquids Note Even though CaravanControl uses supply voltage of 9 14 5V please keep in mind that external devices such as motion detectors might not tolerate such high voltages Technical specifications are subject to change without prior notice GUARANTEE Telemic guarantees this CaravanControl product for 24 months against material defects and flaws in manufacturing this product starting from the date of purchase Defects are corrected with replacement parts by fixing the old elements or by providing a new equivalent product for the customer Defects that are caused by natural deterioration over time overloading or by any other inappropriate use of this product are outside the sphere of this guarantee R
21. ers your call Then it is time to tell CaravanControl your language You can do this by sending a language setup command see 1 1 4 to CaravanControl Upon receiving the command CaravanControl adds your phone number to its internal phone directory marks you as a legal user of the unit and selects language for user commands and alarm messages CaravanControl reports the settings back to you in a response message from where you can verify that everything went as expected After you have completed these first steps the unit will be in disable mode and ready for use First steps 1 Buying a GSM subscription from a telecommunications operator see gt 1 1 1 1 i j 2 Switching the PIN code prompt off from the SIM card by placing the card into your own mobile phone and navigating to setup menu see 1 1 2 3 Installing the SIM card in CaravanControl and making a test call see 1 1 3 4 sending language selection to CaravanControl in a text message and verifying the settings from response message see 1 1 4 Deciding on the GSM Subscription You can use any GSM subscription available in the market today in your CaravanControl The expenses of GSM traffic are relatively low which means that the most economical use is achieved by using a GSM subscription that has a low monthly fee If you decide to use a prepaid subscription you should check its balance periodically so that it will not stop working when you lea
22. ff the battery of your caravan because the unit does not have a battery on its own CaravanControl uses the battery of your caravan if there is no 230V power supply Remote Control You can control heating air conditioning outdoor light and refrigerator with simple text message commands Remote controls of air conditioning and outdoor light are alternatives to each other Only one of them is available to you depending on the model of your air conditioner and how CaravanControl was installed in your caravan You can also test the alarm siren remotely Command OUTPUTS returns a list of devices that you can control with text messages The return message also contains information about which devices are on and which are off at the moment OUTPUTS HEATER ON AIRCON OFF FRIDGE OFF SIREN OFF Table 3 Devices that can be controlled remotely Device also called an output Commands Heater either electrical or gas heating HEATER ON and HEATER OFF Air conditioning AIRCON ON and AIRCON OFF alternatively outdoor light LIGHT ON and LIGHT OFF Refrigerator FRIDGE ON and FRIDGE OFF Siren SIREN ON and SIREN OFF Siren is not included in the basic package of CaravanControl Heating You can switch heater on and off yourself or you can leave it to CaravanControl to keep the temperature at a comfortable and steady level by using thermostatic control Command OUTPUTS will tell you whether the heater is on or off at the moment To fin
23. ight on see 2 1 2 Switches outdoor light off Asks the status of light Sets location monitoring nn distance in metres see 2 2 4 Switches location monitoring off Asks the setting of location monitoring Sets siren on Sets siren off Asks the status of siren SETTINGS 19 3 3 1 3 2 3 3 SETTINGS So far we have only been discussing how CaravanControl is used everyday this section however deals with the setup of the unit that does not require your attention on a daily basis That being said some of the settings that you will most likely have to change at some point are the users phone numbers and temperature alarm limits For example if you want to add new users or remove old ones from your CaravanControl you will need to update the unit s internal phone directory accordingly Temperature alarm limits may also need adjustment if you want to keep the indoor temperature at a lower lever than what is allowed by default or if you want to stop heating altogether Programming Mode CaravanControl must be switched to programming mode if you intend to change its settings from a phone number not listed in the unit s phone directory You can set CaravanControl into programming mode by opening its cover The signal light will start blinking rapidly when programming mode sets in A notification message is sent to phone number in directory memory cell one if the cover is opened while monitoring is on It is paramount
24. led in your GSM subscription you have to make sure the alarm phone call does not go to the answering machine in those 20 seconds so that no alarms get acknowledged by the service This is a potentially dangerous scenario and should be considered carefully when using answering machines and services as you might not check the received message soon enough When you pick up the phone CaravanControl sends two signals to alert you that connection has been established Scheduled Report CaravanControl can be programmed for sending a report at certain intervals To schedule a report use command REPORT d where d is the interval in days some examples O never 1 daily 2 every other day 7 weekly The report is send weekly by default and maximum value is 30 which is about once a month The scheduled report is the same report that can be asked with command see 1 2 1 REPORT 7 REPORT 7 The first report is sent immediately after running the command and the next as soon as the specified number of days has elapsed You can ask this setting with command REPORT Temperature Alarm Limits There are temperature sensors for measuring indoor and outdoor temperatures in CaravanControl They have a fixed hysteresis of two degrees which effectively prevents redundant alarm messages from being sent when the temperature fluctuates around the set alarm limit What this means is that if the lower temperature alarm limit is set to 10 degrees Celsius
25. ls for attention it makes an alarm phone call and sends detailed information about the cause that lead to the alarm in a concise text message to the users Fire alarm right G Outdoor above the door Door magnets motion sensor Indoor motion sensor cl Indoor ul temperature l A E Outdoor temperature a GPS receiver i 1 sensor in the chassis Picture 4 Recommended sensor locations in a caravan The following table contains all alarm and notification messages CaravanControl can send Column Users lists the directory memory cells containing the phone numbers where the alarm is sent Most alarm messages are sent to the first five phone numbers in the directory Columns SMS and Call are quite self explanatory they indicate whether the alarm is forwarded as a text message or as a phone call or as both The next column A Y contains information about whether the alarm is two way meaning that a text message is sent and perhaps a phone call on both activation and deactivation of the alarm The three rightmost columns indicate what alarms can be sent in the different modes of the unit Table 4 Alarms settings see Table 2 for explanations of the symbols Alarm or notification SMS Call GS FR YEN Fire alarm e o e Burglar alarm motion sensor inside e O O Burglar alarm tent motion sensor in e O e tent Burglar alarm door door switch e o e Gas alarm e e e Location alarm GPS e
26. ntrol by sending any text message that is not recognized as a valid command The list of basic commands is returned if the unit receives a command it does not understand If this happens to you go over the command once more and make sure there are no typing errors Text message COMMANDS returns all commands For example if you want to turn heating on in your caravan send command HEATER ON to the CaravanControl You will receive the same command in response if the heater was switched on successfully HEATER ON HEATER ON You can save the most often used commands in your mobile phone s memory for easy access later on Most mobile phones prompt you to save text messages after typing them You will find saved messages from My messages or Archive folder as far as Nokia mobile phones are concerned 1 2 4 Receiving Alarms from CaravanControl You will receive a text message if something goes wrong or something potentially threatening happens in your caravan The most important alarms that require immediate and urgent attention are sent to the first five phone numbers in the unit s phone directory to minimize the possibility that the alarm might not be noticed at all Less acute alarms are only sent to the phone number in directory memory cell one The most important alarms are emphasised by an alarm phone call which draws the user s attention to the received text message CaravanControl resets the alarm automatically after 24 hours
27. o your CaravanControl You will hear one or two beeps that let you know in what mode CaravanControl will be switched to when you close the phone The sequence is repeated over and over again therefore you need to close the phone immediately after you hear the desired number of beeps One beep means that monitoring is about to be switched on normal mode and a series of two beeps means that monitoring is about to be switched off disable INTRODUCTION 7 mode This behaviour is similar to the logic used in electric locks in modern cars A car s turn indicators flash once when the locks are closed and twice when the locks are opened Phone call to CaravanControl BEEP BEEP or BEEP Phone call Text message Changing Operating Mode by Text Message 3 Alternatively you can switch monitoring on and off with commands ALARM ON KZ and ALARM OFF respectively You will receive a short report indicating the e current operating mode is monitoring on or off and other important information ALARM ON TELEMIC CC ALARM ON Is monitoring on or off TENT ON Is the front tent included in the monitored area BATT 13 0 Battery voltage IN 23 1 Indoor temperature OUT 11 2 Outdoor temperature N63 07600 E27 66000 Location information optional GSM 19 GSM signal strength 0 31 ALARMS Burglar alarm Active alarms at the moment Signal Light Table 2 There is a signal light on CaravanContr
28. ol that tells a lot about the status of the unit Light Status of the unit One short blink The unit is in normal mode of operation monitoring is JL MNM on Switch to normal mode when you leave your caravan unattended Two short blinks The unit is in disable mode monitoring is off excluding SUL SUL 24h monitored sensors see Table 4 Set this mode on when there are people in your caravan One long blink Front tent is included in the monitored area see 2 2 2 IT UU The outdoor motion sensor and door magnets are now monitored 24h even in disable mode Set this mode on for night to protect people sleeping in the caravan Blinks rapidly The unit is in programming mode see 3 1 Anyone JUUUUUUL can alter the unit s settings in programming mode Light is on no Error SIM card is placed improperly the subscription is blinking not operable GSM signal strength is too weak or the PIN code prompt is not switched off from the SIM card 8 CaravanControl User s Manual Version 5 2 1 2 3 Sending Commands to CaravanControl Your caravan can be controlled and monitored only from those phone numbers that are listed in the unit s phone directory You can add and remove phone numbers from the directory yourself see 3 6 This guarantees that no one can access your CaravanControl without your approval You will find often used user commands from this manual see 2 3 or you can ask list of basic commands directly from your CaravanCo
29. ol will send you more than one text message if not 20 3 4 3 5 CaravanControl User s Manual Version 5 2 all information fits into one text message Note that the order in which the messages arrive in your mobile phone can be changed from the original and intended order in the SMS Service provided by your operator If the unit fails to respond to your text message check the syntax of the command and make sure that your phone number is stored in the unit s phone directory correctly Changing Language CaravanControl comes with several different languages Before you can use your CaravanControl you must select your language with command LANG xx where xx is a two letter language code not country code You can find out the current language with command LANG LANG EN LANG EN Table 6 User commands and messages are available as localized versions in the following languages Command Language LANG EN English LANG FR French LANG ES Spanish LANG DE German LANG SV Swedish LANG NO Norwegian LANG Fl Finnish LANG NL Dutch LANG IT Italian LANG PT Portuguese Language selection changes the user commands and alarm messages ww Switching from one language to another clears the entire phone directory and the name of the unit see 3 5 Users phone numbers must be given after language is selected Naming the Unit CaravanControl inserts the name of your motor caravan or caravan at the beginning of all alarm messages
30. ory memory cell 0 The maximum number of text messages per day TROUBLE SHOOTING 27 might have been consumed The SIM card might have a limit for how many messages can be sent Your mobile phone s SMS memory could be full CaravanControl does not send alarm messages Check if the alarm is sent in normal mode only Ala Switch monitoring on if alarm is sent only in normal mode Make sure the unit is not in programming mode Alarm m Switch it back to normal mode by by sending command ON or by making a phone call to the unit Add the user s phone number in the phone directory A CaravanControl makes only a phone call when it should also send a text message Set your operators SMS Service phone number to Ala directory memory cell 0 Your mobile phone does not display CaravanControl s phone number when it is calling CaravanControl cannot send its own phone number CaravanControl hon to you because it is denied in the GSM subscription ispl Is Alarm is sent every time monitoring is switched on Check the wires of the alarming sensor A Id No state changes in outputs Add your number in the phone directory C CaravanControl must know your phone number before it can run any commands you send to it Check the syntax of the command State of the output changes Heating does not go on Check the settings on the control panel If you have Alde 3010 make sure remote control is activat
31. r sensor and T3 when referring to the optional temperature sensor Activating Remote Control in ALDE 3010 In ALDE 3010 you must first activate remote control before it is possible to control your caravan s heating with text messages Go through the following steps If no menu is displayed do the following 1 Press the right arrow until the mark in the bottom left corner starts blinking 2 Activate the menu row by pressing the On button Picture 7 Activating menu row 1 Press the right arrow until Ext starts blinking Now you can see whether remote control is activated or not ON OFF 2 Activate remote control by pressing the On button The text should read now ON Picture 8 Activating remote control SETTINGS 25 3 10 Using Remote Control in ALDE 3010 You have two different ways for controlling ALDE 3010 heater You can either use HEATER ON HEATER OFF commands or thermostatic control with command HEATER nn When using ON OFF commands you send HEATER OFF command to ALDE 3010 and switch the heating system off when leaving the caravan When using thermostatic control you set the desired temperature level with command HEATER nn Note the heater might be on for one or two minutes after sending the command 1 Send HEATER OFF command or set the temperature for example to 7 degrees with HEATER 7 2 Press the right arrow until On starts blinking 3 Press the Off button 4 Press the left arrow until
32. remotely from your mobile phone The CaravanControl Quick Guide delivered with the unit serves as a good summary and as a quick cheat sheet for what will be discussed here CaravanControl makes the use of your caravan comfortable in many ways For example you can control heating and air conditioning remotely by using text messages stored in your mobile phone s memory You do not need to memorize any commands yourself CaravanControl responds to a command by reporting the received command back to you which can be taken as verification that the command was received and run normally CaravanControl secures and protects your property by monitoring it and alarming you instantly if something goes wrong CaravanControl sends a text message and makes an alarm phone call to selected phone numbers if your caravan is stolen broken into its inside temperature drops too low fire breaks loose electricity is cut off or liquid gas is detected in the air In addition to text messages and phone calls alarm siren will also go on in the case of an alarm Phone call or text message This manual uses the terms CaravanControl and unit in place of the more complete name of the product Telemic CaravanControl Remote Controlling and Monitoring Unit In pictures where interaction is depicted balloons drawn with dotted lines represent text messages and balloons drawn with solid lines represent phone calls Contents and index pages can and should be used to aid q
33. ry You can send only one command in one text message Commands are case insensitive which means that any command can be given either in lower upper or mixed case Commands heater on HEATER ON and Heater On are all acceptable Table 5 User commands These commands have localized counterparts in different languages Command COMMANDS OUTPUTS ALARM ON ALARM OFF ALARM TENT ON TENT OFF TENT AIRCON ON AIRCON OFF AIRCON FRIDGE ON FRIDGE OFF FRIDGE HEATER ON HEATER OFF HEATER nn HEATER TEMP LIGHT ON LIGHT OFF LIGHT LOC nn LOC OFF LOC SIREN ON SIREN OFF SIREN Explanation Prints out a report see 1 2 1 Prints a list of all available user commands Asks the status of remote controllable devices see 2 1 Sets the unit in normal mode monitoring on see 1 2 2 Sets the unit in disable mode monitoring off Asks the current operating mode monitoring on or off Includes the front tent in monitored area see 2 2 2 Removes the front tent from the monitored area Asks the status of tent Starts air conditioning see 2 1 2 Stops air conditioning Asks the status of air conditioning Switches refrigerator on see 2 1 3 Switches refrigerator off Asks the status of fridge Switches heating on as selected from the heater s control panel Switches heating off Sets temperature to nn thermostatic control Asks the value set to heater Asks indoor and outdoor temperatures Switches outdoor l
34. st expect it This is the reason why the use of prepaid subscriptions in CaravanControl is discouraged You should use an unlisted number in your CaravanControl This ensures that the phone number is not accessible to anyone However you should make sure that your CaravanControl can send its own phone number to you alongside an alarm phone call Otherwise you will not be able to identify the caller as your CaravanControl 1 1 2 Switching PIN Code Prompt Off from the SIM Card The PIN code prompt must be switched off from the SIM card before it can be used in CaravanControl You can switch it off from your SIM card by placing the card in your mobile phone and then disabling the prompt from setup menu Consult the instructions of your mobile phone for how to accomplish this The PIN code prompt is enabled in all new SIM cards by default INTRODUCTION 1 1 3 1 1 4 1 2 Installing SIM Card in CaravanControl After you have switched off the PIN code prompt make sure the power is switched off from CaravanControl power switch OFF see picture below Now you can place the SIM card on the sliding holder inside the unit You can eject the SIM card holder by pressing the small yellow button gently Place the SIM card on the sliding holder carefully and make sure the contact side is up and the card is seated correctly on the holder Push the sliding SIM card holder in and switch power on It takes about 20 seconds for CaravanControl to start up
35. t message but in some cases it also makes a phone call to emphasize the importance of the alarm What this means is that CaravanControl makes a phone call to each and every phone number in directory memory cells 1 through 5 in addition to text messages The alarm is acknowledged by picking up the phone CaravanControl will keep on calling until someone answers or until the alarm expires in two hours Burglar alarm BEEP BEEP BEEP Alarm Phone Call If phone calls see Table 4 are used CaravanControl keeps on calling relentlessly until someone picks up the phone CaravanControl considers it as an acknowledgement when the phone call is answered by your answering machine Notification messages from operators such as The number you are trying to call cannot be reached are not regarded as acknowledgements see Answering Machines and Services CaravanControl keeps on calling to the specified number even if it is not a valid or a correct phone number CaravanControl also keeps on calling to mobile phones until someone answers even if their mobile phones are out of reach of the GSM network and SETTINGS 23 3 7 2 3 8 this might result in some delays in the operation of the unit Alarms expire in two hours by default and this is when CaravanControl gives up and quits calling at the latest Answering Machines and Services CaravanControl waits for your answer for 20 seconds If you have an answering service enab
36. the control panel goes into a position of rest 5 Now remote control is in use Picture 9 Using remote control in Alde 3010 26 CaravanControl User s Manual Version 5 2 4 TROUBLE SHOOTING If your CaravanControl fails to function properly please go through the steps in the table below Problem description What to check Indicator light is off Switch power on and wait for 20 seconds Check the fuse on the power cord The light blinks Verify that the unit s own power switch is in position light blinks ON Check whether the PIN code prompt is on Disable the prompt from the SIM card by using your own mobile phone Make sure the GSM subscription is opened and test it The call in your mobile phone Make sure the SIM card is seated correctly on the Th sliding SIM card holder Check GSM signal strength in the area Move to area with adequate coverage Check your CaravanControl s GSM number The device answers with three beeps and closes the line but operating mode does not change Make sure the caller s phone number is in the unit s phone directory Exit programming mode Make sure the caller s phone number is in the unit s phone directory Set the unit in programming mode and add the user s ontrol responds with a te phone number in the phone directory sage SMS Service number might be missing from the SIM card Insert your operator s SMS service number in the phone direct
37. torng the Front E EE 14 2 2 3 E EE DEE 16 2 2 4 LOCATON A set a oda Rare indre A ESR 16 2 2 5 Restart INGUIN CAM ON DEE 16 2 2 6 Power Failure EE 17 2 2 7 LowiBatter Ala Misses EE 17 2 2 8 COVE Open Wa Mid air ra EE 17 2 2 9 Temperature Alarm BEE 17 2 3 USER COMMAND SUMMARY EE 18 SETMINO Sy r aa ie a a in EE a aaa skiner 19 3 1 PROGRAMMING dee 19 3 2 POWER SAVE MODE E e Ie e 19 3 3 ASKING SEW PINGS sis Ee EE 19 3 4 CHANGING LANGUAGE eebe baaa 20 3 5 NAMING TAHE Nest iodo iba 20 3 6 PHONE DIRECTOR V nt ce ieee OM e o tno Ee 21 3 7 e ee ee ees ER IN RECEIVING Alarm Mess et 22 Alain PONS C al O A 22 Answering Machines and ServiC8S occcccccononnnccnncccononccnnnnnnnnnnnnnnnnonnnnnnnnnnnonnnnrnnnrrnnnnanennnnnnnnnnos 23 3 1 2 ege REDON EE 23 3 8 TEMPERATURE ALARM LIMITS corres rt EE Ee 23 3 9 ACTIVATING REMOTE CONTROLIN AEDE 3010 ada dd dotadas trazas 24 3 10 USING REMOTE CONTROL IN ALDE SO TM ai 25 TROUBLE SHOO RL 26 TECHNICAL SPECIPICATIO NS cita ias 28 INDE AAA A ENA UR ERA a ANAR CR nant a E a E 29 Document version CC2 Users Manual 5 2 en 300 doc INTRODUCTION 1 INTRODUCTION We are very pleased that you chose CaravanControl for keeping your motor caravan or caravan safe and secure Not only does CaravanControl protect your property but it also makes the use of your caravan so much more comfortable and fun This manual describes in detail all the features and commands needed in controlling and monitoring your caravan
38. uick searches of information Not all equipment discussed in this manual is included in the basic package of CaravanControl These accessories are optional and can be purchased for additional cost The basic package contents and additional equipment are shown in the table below Table 1 CaravanControl basic package and additional equipment a a Additional equipment Indoor motion sensor Smoke detector Indoor temperature sensor Motion sensor for the front tent Outdoor temperature sensor fa Door magnet Cables for controlling Alde heater AN Gas sensor Installation material screws etc GPS receiver Siren Outdoor light External antenna Temperature sensor T3 1 1 1 1 1 CaravanControl User s Manual Version 5 2 First Steps CaravanControl needs a valid GSM subscription in order to send text messages and make phone calls However before you can insert the SIM card provided by your telecommunications operator into your CaravanControl you have to switch off the PIN code prompt from the card by inserting the card into your mobile phone and disabling it from your phone s setup menu After disabling the PIN code prompt you can place the SIM card in CaravanControl and close its cover You should make sure the subscription is operable by making a test phone call to CaravanControl right after the SIM card was installed CaravanControl must be switched off before installing the SIM card You will hear three beeps when CaravanControl answ
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