User's Guide
Contents
1. Uk oe 3C C C gt C 2 2 C 2 C 2G 2 OOOOOOOOOO0O0O0O0OO0O0O00 NIN INI z 7 x n C x q CDK OPO 2 V f V V OCOOOOOOOOOOOOOOOOO o 1 OOOOOOOOOOOOOOOO0C OOOOOOOOOOOOOOOOOQO BER Ik C gt C C C gt C 2 2K 2 2 gt C ORO IK IR IR IK 22 Sonnet Technologies 1 Express lll Catan HOODOO OOOOOOOOOOOOO0O0O0O00CQ OQOOOOOOOOOOOOOOOOO j OOOOOOOOOOOOOOOO0008gR j CE O qpOOOOOOOOOOOOOOOOOOOOOOOOOOOO000 OC DOOOOOOOOOOOOOOOOOOOOOOOOOOOOO0 O QpOOOOOOOOOOOOOOOOOOOOOODODOOOOOO OCIOOOOODOOODOGOCOOOQODQCOODOOODOOODOQODO0 SO GOOOGGGOOG SSE 55555555566 OOOOOOOOOO0 NE OOOOOCGOOOOOOOOOOOOOCGOOOOOOGOOGOO OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO0 58888 88665388 8858858856 8 2 616 616 8 6 6 32 0 OO 238 86 Connect the included AC power cable here 3 Power Input Socket 4 Thunderbolt Ports Thunderbolt cable between the chassis and your computer is This lights when the Echo Express III D is powered the plugged in securely and the computer powered on 1 Power Indicator LED Connec2. 7 Line up the card s connector with the slot and then gently but firmly press the card straight into the slot do not rock the card or force the card into the slot If you encounter excessive resistance check the card s connector and the slot for damage and then try inserting the card again Figure A 5 8 Using the two screws you removed previously secure the Thunderbolt interface card to the inner assembly do not overtighten the screws Figure A 5 9 Return to step 11 on page 5 to complete the PCIe card and chassis setup steps 208008800080080008000000080008088 2014 Sonnet Technologies Inc All rights reserved Sonnet the Sonnet logotype Simply Fast the Simply Fast logotype Allegro Echo and Tempo are trademarks of Sonnet Technologies G Inc FireWire Mac the Mac logo and OS X are trademarks of Apple Inc registered in the United States and other countries Thunderbolt 2 and the Thunderbolt logo are trademarks of Intel Corporation in the U S and or other countries Other product n
3. 7 6 Pin Auxilliary Power Connector Plugged into this connector is the auxilliary power cable for cards requiring extra power such as the Avid Pro ToolsIHDX or RED ROCKET X OOOOCOOOOOO0O00O0000000000000000000 8 PCIe Card Guides When installing full length cards use these to support and secure the cards 9 Thunderbolt Connector Lock This secures Thunderbolt connectors plugged into the Echo chassis Thunderbolt ports to prevent accidental cable disconnection This lock is not compatible with optical Thunderbolt cables oJ a NEES Chapter 3 PCIe Card Installation and Chassis Setup Steps 1 Remove the Echo Express III D from its packaging and then set it on a flat level surface 2 Using a Phillips screwdriver remove and set aside the four screws securing the back of the outer case to the inner assembly Figure 1 3 Turn the Echo chassis on its side 4 Remove and set aside the four screws securing the bottom of the outer case to the inner assembly Figure 1 0000 00000 0 00 0 0 0 000504 oQOQOQOQOQQOQQOOQCOOQOOOQCOQQOQQQQQOQO OOOOOOOOOOOOOOOO00000000000000000 5 Tilt the Echo chassis upright N 6
4. Figure OJIZ 00000 200000 200000 2 20000 OOOO 00000 3 Grasping the card by its bracket rotate the bracket out of the inner A 2 Set aside the component side down assembly and then pull out the card Figure Thunderbolt interface card on flat surface OOOX 2 Vp l PLE 4 Insert the BNC connectors through the BNC connector mounting holes in the inner assembly Figure A 3 Route the cables out over the top of the PCle slot riser card A 3 5 Slide the BNC connector nuts over the cables and then secure the connectors to the chassis Figure Figure A 3 Appendix A BNC Connector Installation Steps 6 Grasping the Thunderbolt interface card by its bracket insert the card back into the inner assembly Figure A 4 200000000080000000080008000000028
5. ECHO EXPRESS Ill D FRONT VIEW 258 5 10 18 433 3 17 06 405 1 15 95 apa Fd umm w Bes 1 Res beo qd Xo se D Bea D eco ea 1 peg foes O po Q poa D pod l peo T 291 eod i ooo 4 25 legd P92 CY ped n losd n jogo Q O bed 0 eed 0 ego C pod n 5 O po U ooo Z o9 D Reg D peg Q 5 Be9 D 953 D 620 amp 0 AO Q PEE ad Sece Mee a SOOO W O MONO eX 19000 Or OAH Jao vv Or To I A e DO d eens Y 2 J t ECHO EXPRESS Ill D REAR VIEW O N ECHO EXPRESS Ill D SIDE VIEW Congratulations on your purchase The Echo Express III D is a Thunderbolt 2 to PCI Express card expansion chassis through its PCIe slots you may connect three expansion cards to any Mac with a Thunderbolt port to expand its capabilities in ways never before possible While the Echo Express III D chassis requires no drivers the expansion cards you install do Thunderbolt compatible drivers to enable them to work properly through the Thunderbolt interface are required More information on which cards are compatible with Echo Express III D is available at http sonnettech com support charts thunderbolt index html Chapter 2 Echo Express ITI D Description
6. Grasping the outer case with one hand push the inner assembly into the outer case j and then gently pull out the inner assembly Figure 1 Set aside the outer case 7 Support Note To avoid damaging components due to static electricity discharge wear an antistatic wrist strap while working inside the Echo Express chassis 7 Loosen all three thumbscrews of the PCIe card bracket locking plate and then remove and set it aside Figure 2 8 Remove and set aside the port access covers Figure 2 QQocogocoOQQOQQOQGOQOGQOOQGQOQOQGOQOOOQQOQON 220208008008200080882082000880808888 000000000000000000000000000000000 Q0000000000000000000000000000000 D Chapter 3 PCIe Card Installation and Chassis Setup Steps WARNING When handling computer products take care to prevent components from being damaged by static electricity avoid working in carpeted areas Handle expansion cards only by their edges and avoid touching connector traces and component pins Also avoid touching the Echo chassis circuit boards and any of its components 9 OPTIONAL STEP If you are installing a PCle card which requires additional power and must be connected to auxiliary power locate the wire harness connected the 6 pin connector indicated in the graphic to the right Figure 3 Remove the cable twist tie securing the wire har
7. ONNSS SIMPLY FAST www sonnettech com i Mac A QOOOO0O000000000000000000000000000 QOOOOCOOOOOOOCOCOOOCOOOOO0O00000000000 QOOOOQQCOOQOOOCOCOOOCOCOOO0O0000000000000 QOOOOO000000000000000000000000000 C PCI EXPRESS OOO0DOODOOOO0000000000D000000000000 2122222222 eset S 2122222222 0200000000 COOOOOO000 20000000000 OO COOOOOO0000000000000000000000000 OOOO0000000000000000000000000000 COOOO0OO0000000000000000000000000 OOOOCOOOOO0000000000000000000000000 QOOOOOOOCOOOOCOOOOOOOOOOOCOOOOOOOOOCO TM User s Guide 9 P o a2 d mo e A 9 e ui i ul S A v e iem bed S A fa 1 THUNDERBOLT Contents 1 Introduction 2 Echo Express III D Description 3 PCIe Card Installation and Chassis Setup Steps 4 Verify Connections Using System Information Verify Echo Express III D is Recognized Verify Installed Cards are Recognized 5 Tips General Information and Known Issues Tips General Information Known Issues 6 Specifications Precautions FCC Compliance and Support Information Specifications Safety Precautions FCC Compliance Contacting Customer Service Visit Our Website A BNC Connector Installation Steps IB wv A N This page left intentionally blank Chapter 1 Introduction ee 23555253555 SBOSoRogo 97 1
8. you decide to replace or add a card to Echo Express after the initial setup shut down the computer and then disconnect the power cord and Thunderbolt cables before installing a card KNOWN ISSUES Not all PCIe Cards Will Perform at 100 Thunderbolt 2 s PCIe bandwidth is limited to 20Gbps While many cards will operate at full performance some may not due to the fact they require more bandwidth than Thunderbolt is capable of delivering OS X Updates May Break Compatibility Specific device drivers that work under one version of OS X may not work under a later version Before updating to the latest OS we recommend that you contact your PCle cards manufacturers to verify that the existing drivers work with the new OS version Note that other software updates for the computer may also break compatibility Some Devices Performance May be Affected by Where They Are Connected in a Thunderbolt Chain However small Thunderbolt introduces latency to a device chain If you expand with additional Thunderbolt expansion chassis you may need to experiment with which cards work better in chassis closer to or farther from the computer in the chain PCIe CARDS ARE NOT HOT PLUGGABLE Never install a PCIe card into Echo Express while it is connected to a computer or power outlet If you do you risk injury and damage to the card chassis and computer Chapter 6 Specifications Precautions FCC Compliance and Support Information Specif
9. 6 20 Using a Phillips screwdriver secure the Thunderbolt cable s to the Echo Express III D with the supplied Thunderbolt cable lock Figure 6 Note that if you are using an optical Thunderbolt cable the supplied Thunderbolt cable lock is not compatible and you should skip to the next step 21 Connect the included power cord between a wall outlet or power strip and the Echo chassis power socket Note that the power indicator on the Echo Express III D will not light until the computer and any other Thunderbolt device connected between it and the Echo chassis is powered on Figure 6 Chapter 4 Verify Connections Using System Information A Verify the Echo Express III D is Recognized 1 With the Echo chassis powered and connected to the computer turn on the computer 2 From the Apple menu select About This Mac the System Information application will launch 3 When the About This Mac window opens click More Info a summary of specifications will appear 4 Click System Report a full report window will appear 5 In the System Information window click Thunderbolt under the Hardware header in the left column Figure 7 6 In the top right column under the Thunderbolt Device Tree header you will see the computer followed by Echo Express III Figure 7 Support Note If Echo Express III is not listed disconnect and reconnect the Thunderbolt cable between t
10. ames are trademarks of their respective owners Product specifications subject to change without notice Printed in the USA UG ECHO EXP3FD E C 042114 SIMPLY FAST www sonnettech com
11. call Customer Service have the following information available so the customer service staff can better assist you Product name Date and place of purchase Computer model PCIe card models Operating system version Software firmware versions USA Customers If further assistance is needed please contact Sonnet Customer Service at Tel 1 949 472 2772 Monday Friday 7 a m 4 p m Pacific Time E mail support sonnettech com For Customers Outside the USA For support on this product contact your reseller or local distributor Visit Our Web Site For the most current product information and online support files visit the Sonnet Web site at www sonnettech com support Register your product online at http registration sonnettech com to be informed of future upgrades and product releases 20000000000000000000000000000000 2080000800080000080000800008000080 Q0000000000000000000000000000000 00000008000 8800088000080000880 22299222 OO OO OO OO 20000000000000000000000000000000 200000000000000888800000000000000 200980900880003008303800338883838888 AR 209992922022000000000000008088882 Steps 100 BNC Connector Installat ix A Append 1 Remove and set aside the two screws securing the Thunderbolt 2 Q interface card to the inner assembly Figure A 1 2 Gently push down on the edge of the card to disengage the card from A 1 its slot
12. cted Link Status 0x2 Port Micro Firmware Version 2 0 7 Cable Firmware Version 1 1 0 Port Status No device connected Link Status 0x7 Port Micro Firmware Version 2 0 7 Ill Sonnet s Mac mini Hardware Thunderbolt Thunderbolt Bus Echo Express Ill Y Hardware ATA Audio Built In Bluetooth Card Reader Diagnostics Disc Burning Ethernet Cards Fibre Channel FireWire Graphics Displays Hardware RAID Memory Parallel SCSI Power Printers SAS Serial ATA Thunderbolt ethernet Locations Modems Type Volumes Driver Installed Tunnel Compatible Yes MSI WWAN Wi Fi Bus Software Slot Vendor ID paid Device ID Subsystem Developer Subsystem Extensions Revision ID Fonts Link Width Frameworks Lok Logs Managed Client Preference Panes Printer Software Profiles Startup Items Sync Services Universal Access SAT Type Driver Installed Slot Ethernet Controller Yes Ethernet Controller Yes PCI Thunderbolt 108 0 0 0x8086 Vendor ID 1D I xMac MINI Hardware PCI Cards ethernet Figure 8 Thunderbolt 108 0 0 Chapter 5 Tips General Information and Known Issues TIPS GENERAL INFORMATION Keeping the Cards Cool With its optimized airflow design and temperature controlled fans providing cooling at all times Echo Express III D provides adequate cooling for the installed cards Do not operate the Echo Express I D with the outer case removed and do not block a
13. ds These warnings include but are not limited to Do not attempt to modify the enclosure If this device appears to be malfunctioning contact your reseller or local distributor Do not drop the chassis dropping or mishandling chassis may result in a malfunction leaving the product inoperable Do not insert your fingers or foreign objects inside the slot s Warnings continued Do not expose the device to rain use it near water or containers that contain liquids which might spill into any openings or in damp or wet conditions e f unusual smells sounds or smoke come from the device or if liquids enter it switch it off immediately and unplug it from the electrical outlet Follow the instructions in this manual carefully contact your reseller or local distributor for additional advice not covered in this User s Guide FCC Compliance Echo Express III complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference AND this device must accept any interference received including interference that may cause undesired operation Contacting Customer Service The Sonnet Web site located at www sonnettech com has the most current support information and technical updates Before you call Customer Service please check our Web site for the latest updates and online support files and check this User s Guide for helpful information When you
14. embly back inside Figure 5 18 Secure the outer case to the inner assembly using the eight screws you removed previously v Figure 5 d Slot 1 x8 x8 Aaa OA E Hi Slot 2 x8 x16 Slot 3 x4 x8 e V Chapter 3 PCIe Card Installation and Chassis Setup Steps 19 Connect a Thunderbolt cable between either Thunderbolt port on the Echo chassis and a Thunderbolt port on your computer or other Thunderbolt device in the chain connected to the computer If you are daisy chaining additional Thunderbolt devices connect another Thunderbolt cable between the downstream device and the open Thunderbolt port on the Echo chassis Figure
15. he computer and Echo chassis Note that it is not necessary to shut down the computer before disconnecting and reconnecting the cable B Verify Installed Cards are Recognized 1 When a card is installed into one of Echo chassis PCIe slot s the PCIe slot listed as a port the Status should appear as connected 2 Click PCI Cards under the Hardware header in the left column Figure 8 3 At the top of the right column installed cards are listed By selecting a card at the top detailed information is listed You should see Yes next to Driver Installed and Tunnel Compatible otherwise the card or driver may not be Thunderbolt compatible Figure 8 Support Note While Echo Express expansion chassis require no drivers installed cards require Thunderbolt compatible drivers to enable their use W Hardware ATA Audio Bluetooth Card Reader Diagnostics Disc Burning Ethernet Cards Fibre Channel FireWire Graphics Displays Hardware RAID Memory PCI Cards Parallel SCSI Power Printers SAS Serial ATA Storage Thunderbolt USB Y Network Firewall Locations Modems Volumes WWAN Accessibility Applications Components Developer Extensions Fonts Thunderbolt Bus Echo Express Ill Echo Express Ill Vendor Name Sonnet Technologies Inc Device Name Echo Express Ill Vendor ID 0x8 Device ID 0x7 Device Revision 0x1 UID 0x0008000000223650 Route String Firmware Version 26 1 Port Status Device conne
16. ications External Connectors Two Thunderbolt Power C14 type Expansion Slots One x8 mechanical x8 electrical PCle 2 0 One x16 mechanical x8 electrical PCIe 2 0 One x8 mechanical x4 electrical PCIe 2 0 PCIe Cards Supported One full length full height double width PCIe card plus one single width card Or Three full length full height single width PCIe cards Compatible PCIe Cards See Sonnet Website www sonnettech com Power Supply Universal 300W 115 230V AC 50 60 Hz Operating Temperatures 32 F to 495 F 0 C to 35 C Dimensions WxDxH 3 8 x 16 x 10 2 in 9 7 x 40 5 x 25 9 cm Weight 7 5 Ibs Echo Express Pro 3 4 kg RoHS Compliant Package Contents Echo Express III D Chassis Power Cord Thunderbolt Connector Lock User s Guide 1 Power supply will operate at 90 115V AC with linear power deration of 240W 300W over that range 2 Thunderbolt cable required available at the Apple Store and your reseller 3 Not compatible with optical Thunderbolt cables SAFETY PRECAUTIONS Please read this section carefully before proceeding These precautions explain the correct and safe use of this device thereby helping to prevent injury to you or others and also help you to minimize the risk of damaging the device Warnings Always follow the basic warnings listed here to avoid the risk of serious injury or death from electrical shock short circuiting fire and other hazar
17. ness and move the loose connector aside for later connection Otherwise go to the next step Support Note If you are installing an Avid Pro ToolsIHDX PCle card you will need to disconnect the Echo chassis auxilliary power wire harness plugged into the 6 pin connector indicated in Figure 5 and replace it with the one included with the Avid card 10 OPTIONAL STEP If you are installing BNC connectors into the chassis mounting holes skip to the appendix at the end of the document for instructions Otherwise go to the next step 11 Remove a PCIe card from its packaging handling the card by its edges and without touching any components or gold connector pins 12 Line up the card s connector with the slot and then gently but firmly press the card straight into the slot do not rock the card or force the card into the slot If you encounter excessive resistance check the card s connector and the slot for damage and then try inserting the card again Figure 4 13 Repeat steps 11 and 12 as necessary with any remaining cards 14 If you installed a card which requires auxiliary power connect the auxiliary power connector to it now 15 Install the port access covers you removed previously for any unoccupied slots Figure 4 ZA 16 Secure the cards and port access covers using the previously removed PCIe card bracket locking plate Figure 4 d 17 Grasping the outer case gently push the inner ass
18. ny of the vents Otherwise the installed cards and Echo Express components may overheat Hot Plugging the Echo Express Expansion Chassis When certified Thunderbolt compatible cards used with Thunderbolt compatible drivers are installed in Echo Express III D you may connect and disconnect the chassis while the computer is on Of course if you have anything connected to the cards such as storage devices cameras etc follow proper procedures for disconnecting those devices before unplugging the Echo Express chassis There s No Need to Unplug the Power Cable Because Echo Express automatically powers on and off with the computer to which it s connected there s no power switch nor is there any need to disconnect the power cable under normal use Power Indicator LED Operation Because Echo Express automatically powers on and off with the computer to which it s connected the power indicator LED only turns on when the computer is on and turns off when the computer is sleeping or powered off Connecting Additional Thunderbolt Devices You may connect up to six Thunderbolt devices total in a daisy chain including the Apple Thunderbolt Display Using Expansion Cards Without Drivers Some Thunderbolt compatible expansion cards like Sonnet s Allegro FW800 PCle FireWire adapter and Sonnet s Tempo SATA Pro 6Gb eSATA cards use drivers built into the OS Replacing Cards or Adding Cards After Initial Installation If
19. t a Thunderbolt cable between either port and your computer s Thunderbolt port the other may be used to connect to another Thunderbolt device 2 BNC Connector Mounting Holes These accommodate the installation of BNC connectors like those used for HD SDI output for the RED ROCKET X transcoding card Chapter 2 Echo Express III D Description Outer Case Temperature Controlled Fans These provide cooling for the installed PCIe cards and the chassis supporting Thunderbolt circuitry They operate at a whisper when the cards are running cool and automatically speed up in steps as the temperature rises Do not block the vent holes on the front back or bottom of the chassis to prevent overheating Inner Assembly 1 PCIe Card Bracket Locking Plate This secures installed PCIe cards and port access covers in place 2 Port Access Covers These cover openings in the chassis when PCIe slots are unoccupied 3 Slot 1 This is an x8 electrical x8 mechanical PCIe 2 0 slot It is also compatible with PCIe 1 1 and 3 0 cards 4 Slot 2 This is an x8 electrical x16 mechanical PCIe 2 0 slot It is also compatible with PCIe 1 1 and 3 0 cards 5 Slot 3 This is an x4 electrical x8 mechanical PCIe 2 0 slot It is also compatible with PCIe 1 1 and 3 0 cards 6 Thunderbolt Interface Card This card is installed in its own slot and may not be moved to another slot
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