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SmartNotification 1.2 SmartNotification 1.2 User's Guide User's Guide

1. Check 3 In this case check 1 will generate an event rate alarm as 10 8 3 is greater than the limit of 20 event 30 minutes The event rate alarm period will be shown as 14 00 through 14 30 Suspend time The Suspend time parameter defines the minimum time allowed between two event rate alarms from the same event This parameter is added to ensure that many events in a single timeslot do not trigger multiple alarms and thereby flooding the receiver The Suspend time parameter is as default set equal to the Period which means that a Counting object with Period set to 30 minutes can as maximum can generate an alarm every 30 minutes 9 2 Creating a Windows printer This section describes how to configure a network printer on a Windows 2000 Professional or Server PC that can be used for sending notification to a SmartNotification application via a TCP IP network 1 Goto Start gt Settings gt Printers and double click on Add Printer 2 The Add Printer Wizard should now be shown Click Next to start the set up Select Local printer uncheck automatic detection and click Next SmartNotification User s Guide 9 3 Appendix 3 4 Select the option Create a new port and for the Type choose Standard TCP IP Port Click Next The TCP IP Printer Port Wizard should now start Click Next For the Printer Name enter the IP address of the computer where the SmartNotification application is located The Port Name is
2. Record A record is one row of data in a database table or ina grid SMS Short Message Service 4 2 SmartNotification User s Guide Installation and Set up 2 Installation and Set up 2 1 System requirements Computer A 100 IBM PC compatible computer with a Pentium III 400 MHz processor and 128 MB RAM Operating system Windows 2000 2003 XP Disk space 25 MB free space for application files Modem optional Access to GSM modem for sending SMS notifications SMTP Server optional Access to SMTP server for sending mail notifications UO board optional For hardwired data sources or notifications an I O board from National Instruments is required 2 2 Installation 1 Place the SmartNotification CD in the CD ROM drive 2 If autorun is activated on the PC the installation menu will automatically be shown If it does not start run ARunmenu exe substitute with your CD drive letter 3 Select the appropriate installation kit from the menu and follow the instructions on the screen 2 2 1 Dongle option If the dongle option is used as copy protection the dongle driver for the appropriate operating system must be installed To install please select the appropriate driver from the installation menu SmartNotification User s Guide 2 1 Installation and Set up 2 2 2 Online User s Guide The online User s Guide is available from the menu item Help User s Guide To view this User s Guide you must hav
3. ol Unique events 8 Conn Plant Logger A Conn Plant Logger B 4 6 SmartNotification User s Guide Data sources Figure 4 8 All Redundant objects have a data source named Unique events available Every time a new event from either one of the subscribed data sources is detected it is passed through the connected notifications To add a new redundant data source object right click on the Redundant data sources group in the tree view and select the pop up menu item Add Redundant data source properties x Name Plant Logger Merged Data source A lt Plant Logger A gt LOCAL Formatted events Select Data source B lt Plant Logger B gt LOCAL Formatted events Select wv OK X Cancel Figure 4 9 Add Redundant data source Name Name label of the redundant data source Data source A Specifies data source A Selected by pressing Select Data source b Specifies to data source B Selected by pressing Select Merge of non identical data sources Although the main objective for redundant data source objects is to merge events from two identical data sources it can also be used for non identical data sources as well In that case all events will just be merged without filtering Note that if the selected data sources have different field structures it will be possible to select fields from both data sources when creating modifying a notification definitio
4. 2004 19 18 02 12 03 2004 19 18 02 3 D 3 00 10 00 JOPS PUMP 236 R 191 o 12 03 2004 19 18 02 12 03 2004 19 18 02 3 D 3 00 10 00 KRT ESDV 85943 9 2 12 03 2004 19 18 02 12 03 2004 19 18 02 3 o 3 vi 001000 10 Records Current Hour 2004 03 12 19 00 00 Figure 6 8 Each row in the statistics overview represents one unique event from the data source The statistical overview contains the following information Column Description Column 1 3 The first 1 3 columns contain the information from the fields chosen for supervision FirstTS First timestamp Timestamp from the event the first time this event was detected LastTS Last timestamp This is the timestamp from the event the latest time it was detected Count The number of times this event has been detected since FirstTS PrevDay The number of times this event has been detected the previous day CurrDay The number of times this event has been detected today Supervision If marked this event is supervised If not supervised this event will not trigger an event rate alarm even though the limit is exceeded Period The Period and the Limit settings together define the maximal allowed event rate Limit The Period and the Limit settings together define the maximal allowed event rate AlarmCount The number of times this event has exceeded the allowed event rate AlarmLastTS Last time the allowed event rat
5. 31 03 2005 21 44 46 KRT ESDV 85943 O Shutdown Fuel Gas 2 Opening Valve 31 03 2005 21 44 47 OAM PUMP 24576 R Mezz Oil Pump 12 Run Pump 31 03 2005 21 44 48 KWS XC v 53053 Prod Drain Valve 2 Open Valve 31 03 2005 21 44 49 WUL P 6002 Centrifuge Pump 16 Running Pump 31 03 2005 21 44 50 KRT BDv 1124 Turbine Blowdown 2 Opening Valve 31 03 2005 21 44 51 OAM PUMP 24576 Mezz Oil Pump 12 Running Pump 31 03 2005 21 44 52 KRT BDV 1124 O Turbine Blowdown 2 Open Valve 31 03 2005 21 44 53 OPS PUMP 236 R West Water Pump 12 Run Pump 31 03 2005 21 44 54 KRT ESDV 85943 Shutdown Fuel Gas 2 Open Valve Figure 6 4 In order to supervise on unique events the following fields must be chosen Field s used for statistics Primary field Tagname Secondary field Status e Third field NOT USED M Figure 6 5 Supervision parameters SmartNotification User s Guide 6 3 Supervision objects Datasource Statistics Eventrate supervision Default supervision period bung D Default limit value fi 00 10 events min The supervision settings can be adjusted individually for each event by doubleclicking on the event in the statistics overview Figure 6 6 Add Supervision Object Event rate supervision Default When a new event is detected it will be added supervision to the statistics list with this default supervision period period setting Default limit When a new event is detected it will be adde
6. Data source overview This tree view on the lower left side shows a list of all available data sources that can trigger a notification The tree view also shows redundant objects supervision objects and the current status for each data source which is explained in detail in section 6 Supervision objects and in section 4 Data sources Data sources can be added modified and deleted from the pop up menu by right clicking on the tree view 3 1 Menu overview Item Notification gt Data source gt Exit Disable Notification Enable Notification Change active modem Clear Notification inputs Cancel all pending outputs Internal Messages Notification Inputs Notification Outputs Application trace log View SMTP trace Description Shows the menu related to maintaining notification definitions Shows the menu related to maintaining data sources Closes the application Disables an active notification Tries to activate a disabled or error marked notification If more modems are configured the next modem can be set active by choosing this menu item Clears the Notifications Inputs log Cancels all pending outputs Outputs already in sending mode will ignore this cancellation Shows the Internal Messages log Shows the Notifications Inputs log Shows the Notifications Outputs log Opens the application trace log in notepad or other associated program Opens the SMTP trace
7. ModemChange Executing modem chang 3 ERP Notification B 10 Ha ardwired B Intemal Watchdog 2005 12 09 15 20 07 Warning Main SendPending 1O Card is not enabled D 2005 12 09 15 20 10 Warning Main SMSThread Failed to connect to mod Available data sources E Standard m Intemal 140 Board Print Server queues B SmartLogger connections BB Local Roger Smith Pending WUL P 8002 R Check this modi E J Redundant data sources Roger Smith Pending KRT ESDV 85943 O Check this E SCADA A amp B Merged 12 09 15 19 Roger Smith Pending OAM PUMP 24576 R Check this Unique events 4124 Roger Smith Pending KWS XCV 53053 Check this m 3 Conn Local 12 09 15 19 Roger Smith Pending WUL P 6002 Check this module E Conn Local 124 Roger Smith Pending KRT BDV 1124 Check this mod Ely Supervision objects ED Demo a t Event rate supervision Conn Local Ht Statistics Pending outputs 9 Active modem Nokia21 B Figure 3 1 Notification definitions The tree view on the upper left side shows the configured notification definitions ordered by type Mail Mail scheduled SMS EXE or Hardwired Notifications can be added modified deleted enabled and disabled from the pop up menu by right clicking in the tree view W A notification definition defines what to do when input is received from a data source SmartNotification User s Guide Main view
8. the alarm When using the field Alarm message a message like in the following example is generated automatically Supervision alarm received from Demo reference WUL P 6002 Motor Running Event rate limit lt 20 gt exceeded during 2004 03 12 19 10 00 and 2004 03 12 19 20 00 If this message is suitable then it the notification definition should look like this Message ALARM MESSAGE Alarm Message Di Insert Field Figure 6 11 6 6 Supervision alarm history SmartNotification keeps track of the event rate supervision alarms generated Each supervision alarm is added to a historical log which can be shown from the menu item View Supervision Alarm History SmartNotification User s Guide 12 69 Supervision objects Li Supervision Alarm History Eg BS SQA 4 gt bi SupenisionObject went len Went beste Feet Jimi ated Supervision Alarm 28 03 2004 21 10 00 28 03 2004 21 20 00 Simulated Supervision Alarm 20 04 2004 22 10 00 20 04 2004 22 20 00 Simulated Supervision Alarm 20 04 2004 22 10 00 20 04 2004 22 20 00 Simulated Supervision Alarm 20 04 2004 22 10 00 20 04 2004 22 20 00 Simulated Supervision Alarm 20 04 2004 22 10 00 20 04 2004 22 20 00 Simulated Supervision Alarm 20 04 2004 22 10 00 20 04 2004 22 20 00 Simulated Supervision Alarm 20 04 2004 22 10 00 20 04 2004 22 20 00 Simulated Supervision Alarm 20 04 2004 22 10 00 20 04 2004 22 20 00 Simulated Supervisio
9. 00 Figure 5 3 5 4 SmartNotification User s Guide Notification definitions Scheduling Enable If set this mail notification will be triggered on a buffering scheduled basis scheduling Send This setting combined with the alignment setting notification determines the start time and interval between every each notification The text at the bottom of the dialog shows when the next schedule notification will be triggered Aligned to See above Include buffer If set the time period is included in subject of the period mail notification Don tsend Normally a mail notification will be sent at every schedule even when no events have been buffered If empty notifications are unwanted check this option 5 3 Adding EXE notification To add a new EXE notification select the EXE notification type in the tree view and choose the menu item File Notification Add EXE SmartNotification User s Guide 5 5 Notification definitions Add Notification S x Name EXE Definition 1 Data Source interna Internal errors Select EXE Exe file C WINDOWS NOTEPAD EXE Browse Arguments silent Delete ERROR MESSAGE Emormessage x Addio arguments X Cancel Figure 5 4 Add Notification EXE Name Name of the notification definition which will be shown in the tree view Data Source Identifies the data source selected for this Notification definition Inputs re
10. Notification Module EnableNotification Print Server queue Section12 does not exit n6 05 2004 21 50 52 Warning Notification Module EnableNotification Notification l O Definition 1 could not be a 06 05 2004 21 50 53 Warning Notification Module 127 0 0 6 Winsock error Connection refused Will retry 06 05 2004 21 50 53 Warning Notification Module 127 0 0 7 Winsock error Connection refused Will retry 06 05 2004 21 51 53 Information Notification Module 127 0 0 6 Trying to connect to server on IP address 127 gt 324 Records E Figure 7 3 Field name Description Timestamp Date and time showing when the message was stored in the log Severity Severity level See description of each severity level below this table Task Together with Module this field defines the SmartNotification User s Guide 7 3 Maintenance originator of the message Module Together with Task this field defines the originator of the message Message The actual message The messages are classified in the following severity levels Information Standard messages indicating that the application has been started configuration read etc Warning Appears when SmartNotification has detected an error in a module in data validation or other incidents that later on may lead to errors in notification Alert A serious warning that requires action Error Serious error has occurred 7 4 Opti
11. SmartNot f cat on 1 2 User s Guide January 2006 The information in this document is subject to change without notice and does not represent a commitment on the part of ABB A S ABB A S does not accept any responsibility for any errors that may appear in this document The software described in this document is furnished under a license and may be used only in accordance with the terms of such license The documentation is issued in confidence for the purposes only for which it is supplied It must not be reproduced in whole or in part or used for tendering or manufacturing purposes except under an agreement or with the consent in writing of ABB A S and then only on the condition that this notice is included in any such reproduction No information as to the contents or subject matter of this document or any part thereof arising directly or indirectly there from shall be given orally or in writing or communicated in any manner whatsoever to any third party being an individual firm or company or any employee thereof without the prior consent in writing of ABB A S Use of this product is subject to acceptance of the SmartLogger license agreement included in this package ABB A S reserves the right without notice to make changes to its products as circumstances may warrant Other registered trademarks and trademarks used throughout this publication are the property of their respective owners Product rights 2006 by ABB A S All rights reserv
12. attach it to the print queue just created described in section 5 2 Adding SMS Mail notification 3 Create a Windows printer on the remote PC that points to the SmartNotification printer server 4 Make your application print to the new virtual print queue 1 For information on how to create a Windows printer please refer to Appendix 9 2 Creating a Windows printer Available data sources 2 45 Standard zi EI Internal 1 0 Board 2g Print Server queues o Demo ol Sectiont 3 SmartLogger connections Figure 4 4 To add a new virtual print queue simply right click in the tree view and select the pop up menu item Add print queue Add Print Server queue i x Queue name 4 4 SmartNotification User s Guide Data sources Figure 4 5 Enter a queue name press the OK button and the printer queue is available as data source 4 4 SmartLogger SmartLogger data sources are a little different from the previous described data sources as the available data sources are defined on the SmartLogger side When adding a SmartLogger data source a connection to the remote SmartLogger application is established and the available data sources are transferred to SmartNotification The actual number of data sources might vary for different SmartLogger applications Available data sources c Standard E Internal 1 0 Board DI Print Server queues o Demo a Section1 EI SmartLogger connections e Plant Logge
13. cation or supervision object attached 4 1 Internal Internal data sources refer to internal SmartNotification functionality that can trigger a notification These data sources are fixed and cannot be changed in any way Available data sources ce Standard E Internal a Internal errors a Status information Figure 4 2 Internal errors If a notification definition is attached to the data source Internal errors all errors related to the SmartNotification application itself will trigger the notification This can be used to supervise the SmartNotification application and for example report modem errors or alike When using this kind of supervision it is advisable to attach at least two notification types like SMS and Mail Otherwise serious errors might never be notified For example if there is an error with the modem and Internal errors is only attached to a SMS notification which requires a modem Status information This data source can only be used in combination with scheduled mail notifications When scheduled the receiver will get status information about the application and all configured notifications 4 2 SmartNot f cat on User s Guide Data sources 4 2 VO Board UO Board data sources can be used to supervise equipment located close to the SmartNotification PC by hardwiring an input to the I O Board If for example the SmartNotification PC is located in a PC server room then it can be used to superv
14. ceived from this data source will trigger the EXE file selected To change the data source press the associated Select button and the Data Source browser dialog will be shown EXE properties Exe file Specifies the EXE file to be executed To select an EXE file press the associated Browse button Arguments The argument list specifies the arguments that will be added to the shell command when launching the EXE file Both static and dynamic arguments can be added as described below 5 6 SmartNotification User s Guide Notification definitions Program arguments It is possible to add both static and dynamic arguments when launching the EXE file Arguments are added by using the following controls Print job z Add to arguments The upper Add to arguments button is used to at add fields from the input data to the argument list while the lower button is used for static text An example with a SmartLogger data source Figure 5 5 Exe file C Windows MyAppl exe Arguments s STAGNAME If the tagname equals MY_TEST_TAG in the actual input the Exe file would be called like this C Windows MyAppl exe s MY_TEST_TAG 5 4 Adding Hardwired notification To add a new hardwired notification choose the menu item File Notification Add Hardwired SmartNotification User s Guide 5 7 Notification definitions Add Notification i x Name Hardwired_Definition_1 Data Source Dem
15. d value to the statistics list with this default limit value 1 The supervision period and the limit together define the maximum allowed event rate Supervision objects always include a data source named Event rate supervision which must be used as data source when creating a notification definition 6 2 Modifying an existing Supervision Object To modify an existing supervision object select the supervision object in the tree view and choose File Data sources Properties If the data source or the field list used for statistics is changed the statistics will be cleared 6 3 Using redundant data sources If SmartNotification is used together with redundant SmartLogger configurations it is possible to let supervision objects supervise the combined events from two identical SmartLogger data sources 6 4 SmartNotification User s Guide Supervision objects When redundancy is enabled a redundancy filter is automatically enabled for this supervision object This filter makes sure that doublets are removed observing the following limitations e The redundancy filter is based on text comparison on the whole event These means that even the slightest difference in the two data formats will cause the filter to malfunction This could happen if one of the data sources has defined an extra field even though this is a non supervised field e The redundancy filter will remember the previous 16 000 20 000 rollin
16. e Adobe Acrobat reader 5 0 or higher installed on your system If it is not installed you can install it by selecting it from the installation menu Adobe Acrobat reader is copyright of Adobe Systems Incorporated 2 3 Registration It is very important to register the SmartNotification product as an unregistered SmartNotification only works within a limited period As long as the product is unregistered the following dialog will appear at start up Registration wl System Code 71F21C4A 264D1CFE This productis copyright protected but may be used freely during the trial period To get a license you must register the product 1 Install the product on the PC dedicated for this purpose 2 Mail or fax the System Code listed above to your local supplier A few days later you will receive the License keys Product key No product detected Options key 1 5 No options detected Options key 2 Mazi No options detected Trial period will expire in To days v Ol X Cancel Figure 2 1 The SmartNotification supports two types of copy protection 2 2 SmartNotification User s Guide Installation and Set up Softkey protection To register the SmartNotification with a softkey protection please follow these instructions 1 Install the product on the PC dedicated for this application 2 Mail or fax the System Code shown in the registration dialog to your local supplier A few days later you wi
17. e was exceeded 66 12 SmartNotification User s Guide Supervision objects Persistent If checked this event is never removed from the statistics See also section 6 4 1 Trimming supervision parameters Statistics Not used in this version 1 Note that these day references refer to the Current hour time shown in the status bar The Current hour time is decoded from the events and is therefore only updated when receiving events from the data source 6 4 1 Trimming supervision parameters When a supervision object has been active for period of time it is often preferable to trim the supervision settings This could be necessary due to events that occur very often and therefore are spamming the event rate supervision To modify the supervision parameters for a single event just double click on it in the statistics overview Period 00 10 00 D Limit 100 10 events min Other settings v Include in statistical notifications Make Persistent never removed from statistics X Cancel Figure 6 9 When one of settings is changed then the Persistent checkbox is marked automatically If a record is made persistent then it is never removed from the statistical list event even though the maximum number of records is exceeded SmartNotification User s Guide 6 7 Supervision objects It is possible to multi edit several records at the same time b
18. ed Printed and manufactured in Denmark ies ee i a2 SmartNotification User s Guide Contents 1 Introduction acercar erre 1 1 1 1 Conventions A detnttons ereere 1 1 2 Installation and Set up esee 2 1 2 1 System requirements seseeeeeeeeieerieesiesrieerissriesrinsrnsrne 2 1 2 2 IMSTANAUOM EE 2 1 2 2 1 Dongle option auis eiiiai i da ea 2 1 2 2 2 Online User s Guide 2 2 2 9 Registration see ient al ence 2 2 3 Main VIEW oeaan REL e lb akla 3 1 3i Menu OVOIVIOW ieget e e de d A 3 2 4 Data SOUFC6S iecur eren Lee yi alama Ee 4 1 AT al caz e MY EM 4 2 4 2 OO BORN s z adak a lana laa il tad Teen a ir ili 4 3 4 3 ue Buide teat Blk anal Sale al 4 4 4 4 Gmartt ogger nennen entes 4 5 4 5 Redundant data sources sse 4 6 4 6 Supervision objects esseseesieesieeeeeieesiesriesrissrinsrinsrn srne 4 8 5 Notification definitions eee 5 1 5 1 Notification types sseesseesseesseeeseeeseessnnesnnesnnesnnesnnernennnenn nens 5 1 52 AddingsMS Mailnotification 5 2 52 1 Schedule a mail notification ssssse 5 4 5 3 AddingEXEnotification A 5 5 5 4 Adding Hardwired notification seeseeeeeeeeeeeeeeeereese nesr resreene 5 7 5 5 Data Source browser 5 8 6 Supervision objects seen 6 1 6 1 Creat
19. g buffer for comparison If one of the data sources has been down and has not been able to send it s events before this buffer limit is exceeded then the filter will not detect the doublet 1 When the limit of 20 000 events is reached then the oldest 4000 is deleted from the comparison buffer Supervision Objects with redundant data sources have two SmartLogger connections in the tree view overview y Supervision objects 2 EI Demo d Event rate supervision 8 Conn LocalLogger 8 Conn LocalLogger_Red Ht Statistics Figure 6 7 6 4 Statistical information All supervision objects automatically have statistical information available To open the statistical view right click on the Supervision Object in the tree view and chose View Statistics SmartNotification User s Guide 6 5 Supervision objects Demo Statistics SR BERA h lt gt ProcSec FirstTS Ini xl Supervision Period Lir 4 O laza P 12 03 2004 19 18 01 12 03 2004 19 18 01 3 0 3 DH R MO 12 12 03 2004 19 18 01 12 03 2004 19 18 01 3 0 3 v 00 10 00 _ Kws xev 53053 3 2 12 03 2004 19 18 02 12 03 2004 19 18 02 3 D 3 00 10 00 WUL P amp 002 74 18 12 03 2004 19 18 02 12 03 2004 19 18 02 3 a 3 00 10 00 KRT BDV 1124 38 2 12 03 2004 19 18 02 12 03 2004 19 18 02 3 D 3 V 00 10 00 OAM PUMP 24576 132 12 12 03 2004 19 18 02 12 03 2004 19 18 02 3 0 3 00 10 00 KRT BDV 1124 0 756 2 12 03
20. generated automatically but can be changed if desired If the printer is created on the same PC as SmartNotification then localhost can be used 127 0 0 1 When ready click Next The dialog Additional port information required should now be shown Select Custom device type and click Settings Select LPR protocol enter queue name note and click Ok Click Next Click Finish Note Queue name must equal one of the queue names defined in SmartNotification You should now be back to the Add Printer Wizard Select Generic from the manufactures list and select the printer Generic Text only Click Next If you are asked to keep existing driver select it and click Next Next the Printer Wizard will ask for a Printer name and whether you would like it to be your default printer The printer name is the name that applications will display when you select Print Give the printer a name like Notification Printer Click Next and Next again Answer No to the Print test page question click Next and finally click Finish The printer will now be created The best way to test the connection is to print some text from Notepad or a similar program 9 4 SmartNot f cat on User s Guide
21. hat may be several minutes or hours old 4 What if the data source is not sending its events in correct order As supervision objects are intended for any kind of event generating equipment there is one golden rule You cannot be sure of anything In other words the event rate calculation method must handle incorrect sequence holes in transmission event bursts etc To manage this the calculation method is based on the following terms Current hour Previous hour Timeslot Period This parameter defines the current hour for the calculation The value is extracted from the event and is changed when a newer timestamp is detected in an event Example If the event timestamp is 16 47 the current hour is 16 00 gt 17 00 Current hour minus 1 An hour is divided into 6 timeslots each covering a period of 10 minutes Defines the supervision period which can be in the range from 10 minutes 1 timeslot to 1 hour 6 timeslots SmartNotification User s Guide 9 1 Appendix Suspend time Defines the minimum time allowed between two event rate alarms from the same event Is as default set equal to Period Limit The maximum number of occurrences that is allowed within the specified Period before an alarm is generated Counting events For each unique event row in the statistics a counting object is created This counting object keeps track on the event rate for this specific event and notifies the supervision objec
22. if SmartNotification was shut down while there were pending outputs The log contains the latest 500 notification outputs generated 7 3 Internal Messages log The Internal Messages log keeps track of all configuration changes and incidents which may be of interest to an operator or system responsible The log can be viewed by choosing the menu item View Internal Messages Internal Messages SE x ER By amp Alaa bi m rr i p4 05 2004 22 30 49 Information Notification Module 127 0 0 6 Will keep try to connect but without reporting 04 05 2004 22 39 31 Information Utility Server Disconnect TCP Listener deactivated 04 05 2004 22 39 31 Information Main Shutdown Notification Server terminated 06 05 2004 21 50 52 Information Main Startup Notification Server activated 06 05 2004 21 50 52 Information Utility Server OnStateChange TCP Listener is listening on port 18002 os 05 2004 21 50 52 Error Main VO Board Failed to load driver nidaq32 dll for I O boar 06 05 2004 21 50 52 Error Main VO Board Failed to load driver nidaq32 dll for I O boar 06 05 2004 21 50 52 Information Print Server ChangeState Print Server activated on port 516 06 05 2004 21 50 52 Information Notification Module 127 0 0 6 Trying to connect to server on IP address 127 06 05 2004 21 50 52 Information Notification Module 127 0 0 7 Trying to connect to server on IP address 127 05 05 2004 21 50 52 Warning
23. ing dialog will appear Figure 7 6 Modem Settings Modem name Communication settings Port settings 9600 N 81 Change Character write delay msec f 0 ZA Read interval timeout msec 200 Initialization Activation PIN Service centre SMSC address wv OK X Cancel 7 6 SmartNotification User s Guide Maintenance Modem Settings Modem name The name of the modem Communication settings Port settings Shows the specified baudrate parity databit and stopbit To change the port settings press the Change button Character Some mobile devices are sensitive to fast write delay communication If a modem connection often reports communication errors increasing this parameter might help Recommended settings for selected Nokia devices Nokia 22 0 msec Nokia 6210 80 msec Head interval o This parameter indicates how long time a read timeout operation will wait for more characters before it returns Recommended setting is 200 msec Initialization Activation PIN Needed if your GSM modem has pin code activation enabled Service centre Optional Specifies your Service centre SMSC address May be used for SMS notifications 7 4 3 Data source options SmartNotification User s Guide 7 7 Maintenance x Mail Modems iscellaneous 1 0 Interface v Enable 1 0 interface Device id H v Port u
24. ing the small circular arrow below the list box Data source Shows a descriptive text for the selected data info source if one is available SmartNotification User s Guide 5 9 Notification definitions 5 10 SmartNotification User s Guide Supervision objects 6 Supervision objects The intention of supervision objects is to supervise data sources and make notifications whenever unwanted behaviour is detected When connected to a data source a supervision object starts to calculate statistical data about the events received from the data source This statistical data can be used for event rate supervision or manual data analysis 242 Supervision objects Demo d Event rate supervision 5 Conn LocalLogger Ht Statistics Figure 6 1 6 1 Creating a new Supervision Object To create a new supervision object choose the menu item File Data Source Add Supervision Object Add Supervision Object Bn X Name Datasource Statistics Event rate supervision Data source A Select Redundant datasource Data source B Select X Cancel Figure 6 2 SmartNotification User s Guide 6 1 Supervision objects Add Supervision Object Data source Name Name of the object which will be shown in the tree view Data source tab Data source A Redundant data source Data source B Specifies the data source to be supervised Press the Select butt
25. ise fan units and other cooling equipment In order to use I O Board data sources an I O board is required SmartNotification supports the National Instruments NI DAQ driver interface which again supports most of the available I O boards from National Instrument W Although the NI DAQ driver supports many different I O boards it is recommended to use the I O board PCI 6503 Available data sources cr w Standard Internal ER 020 Board a0 Input Channel a 1 Input Channel afz Input Channel ef 3 Input Channel a 4 Input Channel a 5 Input Channel op Input Channel po Input Channel H Print Server queues Figure 4 3 All inputs are as default labelled X Input Channel where X refers to the channel number The input label can be renamed but for trace ability it is recommended to keep the channel number as part of the label For information on how to install and configure the I O board please refer to the documentation from the board vendor SmartNotification User s Guide 4 3 Data sources For information on how to configure the I O board in SmartNotification please refer to section 7 4 3 Data source options 4 3 Print Server The print server feature in SmartNotification makes it possible for any Windows application in your network to generate SMS or mail notifications 1 Add a virtual print queue to the Print Server data source shown on Figure 4 5 2 Create a notification definition and
26. ith Error Simulated supervision alarm OO 1839 20 04 2004 22 18 57 Mai John Smith Error Simulated supervision alarm O00 1840 20 04 2004 22 18 58 Mail John Smith Error Simulated supervision alarm OO 1841 20 04 2004 22 18 58 Mai John Smith Error Simulated supervision alarm OO 1842 20 04 2004 22 18 59 Mail John Smith Error Simulated supervision alarm OO 1843 20 04 2004 22 18 59 Mai John Smith Error Simulated supervision aam DO 1844 20 04 2004 22 19 00 Mail John Smith Error Simulated supervision alarm 00 A 7 12 Records Figure 7 2 This log shows a historical view of all generated outputs and contains the following information in the data grid Field name Description Id A unique number identifying the notification This number is used as reference for all trace messages related to this notification Timestamp Date and time showing when the output was stored in the output log Type Output type Mail SMS EXE or I O To Name of the recipient Status Current status for the output Pending Sending 7 2 SmartNotification User s Guide Maintenance Sent Error or Cancelled Message The composed message sent to the recipient Data source Name of the data source originally supplying the information for the output 1 An output is set to Cancelled if the user has chosen Cancel all pending outputs from the menu or
27. ity of remote access access from SmartStatus applications For more information please refer to section 8 1 Utility Server Socket port Socket port used for TCP IP listener Remote clients must use this port when connecting to SmartNotification Grid Layout Background The background color used in all data grids color Use If checked all grids will use alternating alternating background colors Communication trace Log modem If checked then trace files are created for all and SMTP communication towards modems and mail server SmartNotification User s Guide 7 9 Maintenance Log directory o Location of trace files Terminal Services Check for If SmartNotification is installed on a server with other Terminal Services enabled users might run a sessions new instance of the application by mistake If this options is checked SmartNotification will check for other sessions during start up 1 All log files are restricted to a maximum of 2 MB per log file When exceeded the log file is renamed to old and a new one is created 7 5 Address Book SmartNotification uses the standard Windows Address Book WAB API which is included as standard on most Windows installations today The Address Book can be accessed from the menu item Tools Address Book H Address Book i Si ol x File Edit View New Properties Delete Find People bj incorp cam 40407941
28. john smith aspect dk 4540404142 3items WAB version 6 00 2800 1409 F SmartLog Notification SmartLogger wab 7 10 SmartNotification User s Guide Maintenance Figure 7 9 In order for SmartNotification to work properly the following must be specified for each entry in the address book Name First Middle Last name can be specified under the Name tab E Mail Can be specified under the Name tab sheet Required for Mail notifications Mobile Can be specified under the Home tab sheet Required for SMS notifications SmartNotification User s Guide 7 11 Maintenance 7 12 SmartNotification User s Guide Utilities 8 Utilities 8 1 Utility Server The Utility Server can be used in connection with the SmartStatus application for remote access and supervision of the SmartNotification application The SmartStatus application is freeware and can be downloaded from the web site www smartlogger dk The Utility Server main view can be shown by selecting the menu item Tools Utility Server H Utility Server Messages Listening Port 18002 Clients connected 1 10 Figure 8 1 From remote SmartStatus clients it is possible to get see the following information about the SmartNotification application e System information like operating system memory build version etc Current status for different modules The internal system log The input log incoming events from data source
29. ll receive a License key which has to be entered in the Product Key field in the Registration dialog W The System Code is hardware dependent It is therefore very important to register the product for the correct PC When a program is registered the Registration dialog can no longer be called up from the menu Dongle protection If the dongle option has been ordered then a dongle is delivered together with the SmartNotification product To install the dongle please follow these instructions Install the appropriate driver as described in section 2 2 1 Power down the PC Attach the dongle to the parallel port Power on the PC Start the SmartNotification application St ON The registration will then be performed automatically SmartNotification User s Guide 2 3 Installation and Set up 2 4 SmartNot f cat on User s Guide Main view The following figure shows the main view of SmartNotification SmartNotification NEN zin xi File Edit View Tools Window Help Ey 2 surlm Notification definitions 2 Internal Messages E E A Mail E System errors Bas Ba amp ae Lia E Mail scheduled B 29 SMS 2005 12 09 15 19 14 Warning Main SMSThread Failed to connect to mod Water Module 2005 12 09 15 19 46 Information Main Test Com properties RxGueL Power Module RH 2005 12 09 15 20 07 Error Main SMSThread Failed to connect to mod XE 2005 12 09 15 20 07 Information Main
30. log mail 3 2 SmartNotification User s Guide Main view log Get Modem Information Supervision Alarm History Address book Utility Server Simulate Show status information Options Window Tile Horizontal Tile Vertical Cascade Help User s Guide Daniatratinn 2 Registration About server communication in notepad or other associated program Queries the active modem for relevant modem information The result is listed in the notification trace log which is automatically shown Shows the history of generated event rate alarms Opens the Windows Address Book tool Opens the Utility Server view Opens the data source simulation dialog Shows current status in text mode of all notifications Opens the Options dialog Tiles all open windows horizontally Tiles all open windows vertically Cascade all open windows Shows this User s Guide in PDF format Opens the registration dialog Shows credits and release version 1 The status information shown is the same information that is sent via the data source Internal Status Information 2 Only visible when the SmartNotification is unregistered If the SmartNotification is registered this dialog can be viewed by pressing lt Ctrl gt R SmartNotification User s Guide 3 3 Main view SmartNotification User s Guide Data sources 4 Data sources In order to generate a notification the follo
31. n However only fields available in the actual event can be translated SmartNotification User s Guide 4 7 Data sources An example Field structures A Logdate Tagname Description Status B Logdate Objectname Description Property If a mail notification is created with the following message text Notification arrived LOGDATE Please check TAGNAME Then the TAGNAME variable will only be translated for events coming from data source A 4 6 Supervision objects The intention of supervision objects is to supervise data sources and make notifications when unwanted behaviour is detected For more information refer to section 6 Supervision objects C52 Supervision objects 7 EI Demo dl Event rate supervision 8 Conn LocalLogger Ht Statistics Figure 4 10 All supervision objects have a data source named Event rate supervision available This Event rate supervision can be used to generate a notification when a specific event has exceeded its predefined limit like 10 received events per minute Section 6 Supervision objects describes how to configure and maintain supervision objects and event rate limits 4 8 SmartNot f cat on User s Guide Notification definitions 5 Notification definitions The Notification definitions tree view contains a list of all configured notifications The current status for each notification is shown by the colour of the icon Aw The
32. n Alarm 20 04 2004 22 10 00 20 04 2004 22 20 00 12 Records 4 Figure 6 12 SmartNotification User s Guide Maintenance 7 Maintenance 7 1 Notifications Inputs The Notifications Inputs can be viewed by choosing the menu item View Notifications Inputs H Notification Inputs lolx E v Gy SQ amp mar br 1874 28 03 2004 18 32 06 Demo Event rate supervision Demo 2004 03 12 19 20 00 10 2 1875 28 03 2004 20 34 51 Demo Event rate supervision Demo 2004 03 12 19 20 00 10 2 1875 28 03 2004 21 13 35 Demo Event rate supervision Simulated Supervision Alarm Sim 1876 20 04 2004 22 18 56 Demo Event rate supervision Simulated Supervision Alarm Sim 1877 20 04 2004 22 18 57 Demo Event rate supervision Simulated Supervision Alarm Sim E 1878 20 04 2004 22 18 57 Demo Event rate supervision Simulated Supervision Alarm Sim 1879 20 04 2004 22 18 57 Demo Event rate supervision Simulated Supervision Alarm Sim 1880 20 04 2004 22 18 58 Demo Event rate supervision Simulated Supervision Alarm Sim 1881 20 04 2004 22 18 58 Demo Event rate supervision Simulated Supervision Alarm Sim 1882 20 04 2004 22 18 59 Demo Event rate supervision Simulated Supervision Alarm Sim 1883 20 04 2004 22 18 59 Demo Event rate supervision Simulated Supervision Alarm Sim Event rate supervision Simulated Supervision Alarm 6 JE 5 12 Record
33. nganewSupervisionObject 6 1 6 2 Modifying an existingSupervisionObjeci 6 4 6 3 Usingredundantdatasources 6 4 6 4 Statistical information 6 5 6 4 1 Trimming supervision parameters 6 7 6 5 Event rate supervsion en 6 8 6 6 Supervision alarm bstonm m 6 9 7 Maintenance ccccceeeceeeeeeeeeenseeeeeenseeeeeeenseeeeeenseeneeensenneesnseseenes 7 1 7 1 Notifications Inputs mns 7 1 SmartNotification User s Guide 12 7 2 Notifications Output 7 2 7 3 Internal Messages log sse 7 3 YE ODUOMS eege eege 7 4 7 4 1 Mail e e NEE 7 4 7 4 5 Modem options sseeee enn 7 5 7 4 8 Data source options eee 7 7 7 4 4 Miscellaneousoptions 7 8 7 5 Address BOOK pererin iraner anera A E AEAEE EE EKRE 7 10 8 HO VUE ee ee 8 1 821 Utility Servere salmak tht ee Att ie dian Ee 8 1 8 2 Simulation panel iac4 Adie lde a i 8 2 9 AppEehdiX 11 1211111 m 9 1 9 1 Event rate supervision calculation method 9 1 9 2 CreatingaWindowsprinter 9 3 SmartNotification User s Guide Introduction 1 Introduction The SmartNotification product is an extended version of the SmartLogger Notification Module add on It has the same features for sending e mail and SMS notifications but su
34. notification is active The notification is disabled out of service i The notification has an error and is inactive Information about the error is shown in the status bar when the notification is selected Notification definitions 2 Mail o E System alerts j Mail scheduled amp Maintenance SMS S Power module alarms Water module alarms EXE E ERP Notification 0 Hardwired B Internal Watchdog Figure 5 1 5 1 Notification types The following notification types are supported Mail Notifies the recipient via e mail and requires access to a mail SMTP server This type should only be used when a notification does not require immediate action as it cannot be assured that the SMTP server does not delay the e mail considerably Mail scheduled SmartNotification User s Guide 5 1 Notification definitions Same as a mail notification except that events are buffered and sent at scheduled intervals This type of notification is very useful for maintenance purposes where alerts like maintenance alerts can be buffered and sent to the maintenance responsible once every day SMS Notifies the recipient by an SMS message and requires a GSM modem to be attached to the computer This type is recommended when a notification requires immediate action EXE Notifies the recipient by calling an external Windows application This can be used for miscellaneous purposes like audible n
35. o Event rate supervision Select vo Output channel Channel 0 Pulse duration sec 2 X Cancel Figure 5 6 Add Notification Hardwired Name Name of the notification definition which will be shown in the tree view Data Source Identifies the data source selected for this Notification definition To change the data source press the associated Select button and the Data Source browser dialog will be shown UO properties Output Specifies the output channel on the I O board to channel be used for this notification Pulse duration Specifies the number of seconds that an output is set to high state 1 5 5 Data Source browser A Data Source browser is used when creating or modifying a notification as described in the previous sections 5 8 SmartNotification User s Guide Notification definitions Data Source Browser x Available data sources cea Standard Internal BC Board DI Print Server queues ol Sectioni0 cf Section12 2 8 SmartLogger connections H LocalLogger 4 Locallogger Red j2 Supervision objects Demo F Data source info 64 Printer queue wv OK X Cancel Figure 5 7 Data Source browser Available data Shows a list of all available suppliers and data Sources sources For SmartLogger connections the data source list can be refreshed by press
36. on to browse to a data source Mark this check box if this supervision object must collect data from two data sources For more information see section 6 3 Using redundant data sources Specifies the data source 2 in redundant configurations Datasource Statistics Event rate supervision Field s used for statistics Primary field Tagname v Secondary field Third field NOT USED Statistic options Max number of statistic objects rows 2000 4 Figure 6 3 Add Supervision Object Statistics Field s used for statistics Max number of statistic Up to three fields primary secondary and third can be selected for statistics These selections define the fields that make an event unique Specifies maximum number of rows that are remembered in the statistics list If a supervision object is set up to supervise the Tagname field then 2000 rows will be equal to 2000 events with different tag names When exceeded the row with oldest timestamp is deleted 6 2 SmartNotification User s Guide Supervision objects Selecting fields for statistics The fields to choose depend on the data source and the purpose of the supervision If for example the event rate were supervised then it would be relevant to choose three fields that make the event unique An example a e m BEI 03 2005 21 44 45 WUL P 6002 R Centrifuge Pump 16 Run Pump
37. ons The options dialog can be accessed from the menu item Tools Options 7 4 1 Mail options odems Data sources Miscellaneous SMTP server Address smtp mail dk Port 25 VA Mail options Reply address notification smartlagger dk X Cancel Figure 7 4 74 SmartNotification User s Guide Maintenance SMTP server Address The internet address for the SMTP server to be used for mail notifications Port Port to be used for connection Should normally be set to 25 Mail options Reply address Specifies the reply address that will be used if recipients of mail notifications use the reply function in their mail program Not to be confused with the From parameter in a notification definition which is the name that is displayed in the mail header 7 4 2 Modem options Communication options Number of attempts before warning Operation made X Cancel Figure 7 5 SmartNotification User s Guide 7 5 Maintenance Modem connection modems Configured Shows a list of configured modems To add new modems press the Add button Communication options Number of attempts Operation mode Specifies the number of send attempts to be executed before a SMS message is reported as failed Defines the operation mode if multiple modems are defined Only Parallel mode is supported in this version When adding a new modem the follow
38. otifications and interfaces to other applications The external application is not part of the SmartNotification product Hardwired Notifies a remote unit via a hardwired connection This can be used to inform an operator via a blinking lamp or an alarm in a control system 5 2 Adding SMS Mail notification To add a new SMS or mail notification choose the menu item File Notification Add SMS or File Notification Add Mail 5 2 SmartNotification User s Guide Notification definitions Notification properties 1 x Name System alert Data source Locab DELTA Formatted events Select Mail Scheduling To Roger Smith lt rs dk abb com gt Select Delete From Notification Subject Alarm from water module ZTAGNAME Message Tag TAGNAME Description DESCRIPTION Time TIMESTAMP Timestamp gt Message gt Subject X cen Figure 5 2 Add Notification Mail or SMS Name Name of the notification definition which will be shown in the tree view Data source Identifies the data source selected for this Notification Each input received from this data source will generate one notification per recipient specified To change the data source press the associated Select button and the Data Source browser dialog will be shown Mail SMS properties To Contains the list of recipients for this notification To select new recipients press the associa
39. pports additional types of data sources SmartNotification is a good choice in mixed configurations where both old equipment and new software is required to make notifications With SmartNotification all administration regarding mail groups recipients filtering etc is centralized and set up once SmartNotification can be used in connection with e SmartLogger 3 3 applications or newer SmartTranslator 2 1 applications or newer SmartOPC 1 0 Any application that can print to a Windows printer Physical I O boards for hardwired inputs or outputs 1 1 Conventions amp definitions 3 Important note Control The term control is used when describing the user interface A control is a common name for edit boxes push buttons and other items on a dialog Event A common name in the process industry for an occurrence that is reported to the operator and or a printer An event in the SmartLogger terminology means a sequence of characters normally sent to the printer followed by a carriage return Field A field corresponds to a column in a database table IO Hardwired Input Output LPR Line Printing Remote LPD Line Printer Daemon The LPD is a printer server that can receive print requests for several printers via TCP IP network MDI Multiple Documents Interface SmartNotification User s Guide 1 1 Introduction NM Notification Module PDF Adobe Portable Document Format This is the format used for the online User s Guide
40. r A El LOCAL Formatted events G LOCAL Raw events a fPORT2_ Formatted events G PORT2 Raw events af SmartLogger Internal alerts ol SmartLogger Internal messages 9 Plant Logger B n F Figure 4 6 To add a new SmartLogger connection simply right click on the SmartLogger connections group in the tree view and select the pop up menu item Add SmartNotification User s Guide 4 5 Data sources Add SmartLogger connection Node name Remote host type IP address Socket port wv OK X Cancel Figure 4 7 Add SmartLogger Node name Name of the session to be shown in the tree view Remote host Always SmartLogger type IP address The IP address of the remote SmartLogger PC Socket port The socket port used for communication Must be equal to the listener port defined for the Utility Server module in the remote SmartLogger Use default If checked the dialog will use the socket port that is default for the selected host type 4 5 Redundant data sources When SmartNotification is used in configurations with redundant SmartLogger applications it is necessary to create Redundancy data source objects to avoid duplicate notifications The redundant data source object subscribes to events from both SmartLogger applications but lets only unique events through to the attached notification s 8 3 Redundant data sources cg Plant Logger Merged
41. s Figure 7 1 This log shows all inputs received from the available data sources Each input is identified by the data source name and will trigger one or more notification outputs depending on the set up The following information is listed in the data grid Field name Description Id Unique id Timestamp Date and time showing when SmartNotification received the input Not to be confused with the timestamp in an event from a SmartLogger data source Server Name of the data source type supplying the input SmartNotification User s Guide 7 1 Maintenance Data Source Name of the data source supplying the input Event The actual input data received The log contains the latest 500 inputs received 7 2 Notifications Outputs The Notifications Outputs can be viewed by choosing the menu item View Notifications Outputs Notification Outputs n x GE v BR ma E Tess ke Massage 1833 28 03 2004 18 32 06 M John Smith Cancelled Supervision alarm received from Demo referenc ba 1934 28 03 2004 20 34 51 Mail John Smith Cancelled Supervision alarm received from Demo referend 1835 28 03 2004 21 13 35 Mai John Smith Cancelled Simulated supervision aam DO 1836 20 04 2004 22 18 56 Mail John Smith Error Simulated supervision alarm 00 1837 20 04 2004 22 18 57 Mai John Smith Error Simulated supervision alarm OO 1838 20 04 2004 22 18 57 Mail John Sm
42. s The output log outgoing notifications SmartNotification User s Guide 8 1 Utilities 8 2 Simulation panel When testing SmartNotification it is possible to simulate the different notifications by using the simulation panel The Simulation tool can be shown by selecting the menu item Tools Simulate Simulate data source Available data sources E H Internal m O Board o BI Print Server queues X SmartLogger connections H Plant Logger A H Plant Logger B Z2 Redundant data sources H Plant Logger Merged Ei j2 Supervision objects gg Sap4 m m Data source info C Figure 8 2 Just select the wanted data source and press Simulate then an event is triggered as if it had come from the data source itself Note that it is only possible simulate data sources with attached notifications If no notification is attached the Simulate button will be disabled 8 2 SmartNotification User s Guide Appendix 9 Appendix 9 1 Event rate supervision calculation method When calculating an event rate there are several issues to take into consideration 1 Is the data source sending its data continuously or can there be holes in the transmission 2 Should the events per minute rate be based on the timestamp from the event or the time when the event is received by the supervision object 3 If the event rate is based on the timestamp from the event then what to do with events t
43. sed for input fe Port used for output H Print server v Enable Print server LPD Listener socket port 516 Figure 7 7 I O Interface Enable I O Enables or disables the I O board interface Device id Defines which I O board to use Please refer to board vendor documentation for more information Port used for Specifies the port on the I O board to be used as input input for hardwired data sources Port used for Specifies the port on the I O board to be used as Output output for hardwired notifications Print server Enable Print Enables or disables the Print server server LPD Listener Listener port used for print server Default socket port socket port number for LPD is 515 1 Some I O boards support multiple ports or bytes These are typically referred to as Port 0 Port 1 etc or PA PB etc Setting the Port number to 1 is equal to PB 7 4 4 Miscellaneous options 7 8 SmartNotification User s Guide Maintenance Mail Modems Data sources Utility Server v Enable remote access on socket port 18002 VA Grid Layout Background color X V Use alternating background color Communication Trace v Log modem and SMTP communication to file s Log directory F SmartLog Notification TraceLags amp Terminal Services v Check for other sessions during start up X Cancel Figure 7 8 Utility Server Enable remote Enables or disables the possibil
44. t when the limit is exceeded Each counting object has 12 timeslot counters covering the Current hour and Previous hour according to the figure below g 1 Previous hour Current hour l Ee E Figure 9 1 The event counting is handled according to these timeslots as shown below Current hour 2004 03 12 14 00 gt 15 00 Event timestamp Action 2004 03 12 14 08 Timeslot count C1 is increased by 1 2004 03 12 14 22 Timeslot count C3 is increased by 1 2004 03 12 18 52 Timeslot count P3 is increased by 1 2004 03 12 12 22 Event is ignored 2004 03 12 15 02 Current hour is changed to 15 00 causing timeslot counters in C1 C6 to be moved to P1 P6 and reset Timeslot counter C1 is then increased by 1 Checking the event rate limit If the Period parameter is set to 10 minutes it is quite easy to check the event rate limit as the period equals one timeslot If the Period parameter is set to larger periods the neighbouring timeslots have to be taking into consideration as shown in the following example SmartNotification User s Guide Appendix Current hour 2004 03 12 14 00 gt 15 00 Limit Period 20 events 30 minutes Event timestamp 2004 03 12 14 23 According to the event timestamp the counter in C3 will be increased In order to check the limit properly three checks summarising timeslots will be made as shown in the figure below Check 2 Previous hour Current_hour
45. ted Select button From Identifies the sender of the Notification Subject A descriptive subject for this notification Can be SmartNotification User s Guide Notification definitions used to categorise the notifications for the recipients like for example Section 5 alarm Produced water alarm etc Message The message body To insert information from the input data into the message select the wanted field and press the Insert button Inserted fields will be displayed as lt FIELDNAME gt 1 Depends on the Notification type selected 2 In SMS notifications the From and Subject entries will be part of the SMS message as From Subject Message text For SMS messages the total length of the message including From and Subject text cannot exceed 160 characters Any additional characters will be cut off 5 2 1 Schedule a mail notification All mail notifications can be set to trigger at once or on a scheduled basis Scheduled events will be buffered until it is time for sending the notification The schedule settings can be modified on the second tab sheet on the mail notification properties Mail Scheduling v Enable buffering scheduling of notifications Send notification every 24 ES hours Aligned to 00 00 00 ES V Include buffer period in subject Don t send mail if no notifications are buffered Notification will be send next time at 10 december 2005 00
46. wing two requirements must be fulfilled 1 A notification definition is created and connected to a data source 2 Data is received from the data source where data can be an event a print job a system message etc depending on the data source type used The content of the notification depends on the specifications made in the notification definition and the information available from the data source SmartNotification can be used in connection with different types of data sources The following sections describe the supported types of data sources and how to configure them Data sources can be maintained from the menu item File Data source or from the popup menu associated with the data sources tree view E Print Server queues El SmartLogger connections o EI Local Redundant data sources m SCADA A amp B Merged I 5 Supervision objects e EI Demo imi BO Board Figure 4 1 The tree view shows the current status of the available data sources gj Data source is ok t This data source group has a warning but is still working properly Information about the warning can be found in the SmartNotification User s Guide 4 1 Data sources Internal Messages log gg This data source group has an error and is not working properly Data source is available but not used by any notification or supervision object en ji Data source is available and has at least one notifi
47. y selecting the wanted records and choosing Modify Selected from the pop up menu 6 5 Event rate supervision All active supervision objects automatically provide a data source named Event rate supervision The event rate supervision data source is triggered whenever an event from the supervised data source exceeds the specified number of events minute To generate a notification you will have to create a new notification definition and select the Supervision object as data source as shown below Add Notification x Name EventSupervision Data source kDemo gt Event rate supervision i Mail To John Smith lt john smith aspect dk gt Select Delete Figure 6 10 When using Event rate supervision data source the following fields are available for the message text generation when creating a notification definition Field Description Alarm message A complete alarm message describing the supervision alarm This field is recommended for standard configurations Alarm time The timestamp of the event that triggered the supervision alarm es 12 SmartNotification User s Guide Supervision objects Limit The limit value exceeded Period The period of time where the limit was exceeded Reference Used to identify the event The reference text equals the three supervised fields separated by acomma Supervision The name of the supervision object generating Object

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