WorkZone Explorer - User's Guide
Contents
1. Takes effect after you restart your computer Reset custom settings Reset to Medium default x m User s Guide Advanced features and troubleshooting It is possible to make permanent links to any document or case in the archive It is available through a hidden folder called archive All you need to know is the DNS the ID the document extension and then you can open any document using this http address http WebDAVHostHeader DSN archive WhateverYouWant D RecordKey Extension This mechanism can also be used to generate permanent links to any document You can also show cases through the archive folder using http WebDAVHostHeader DSN archive WhatEverYouWant C FileKey VIEW ERROR MESSAGES FROM THE SCANJOUR SYSTEM Sometimes Windows Explorer does not show user friendly and descriptive error messages from o the WebDAV server in case of errors or illegal operations See FAQ If you want to see the real error from the ScanJour system you can use Fiddler on the client to see the actual response and error from the server 21 WorkZone Explorer 2013 SP1 FAQs This section contains a list of frequently asked questions on WorkZone Explorer functionality Click any question below to see the answer Why unclear error messages Sometimes Windows Explorer does not show user friendly and descriptive error messages from the WebDAV server When you perform an illegal operation for example2. Open cases 2013 000025 A Methodology for the Exploration of DHCP MARTIN C90 X 5 Search 2013 000025 A Methodo ogy f P Organize v New folder R a e M e Name Date modified Type Size E Desktop A Methodology for the Exploration of DH 6 1 34 KB T Downloads A Methodology for the Study of DHTs D 6 1 34 KB Z Recent Places An Analysis of Extreme Programming Usi 6 1 35 KB E An Analysis of Symmetric Encryption D3 6 11 2 6 KB zI Libraries g Comparing Checksums and Web Service 6 7 KB Documents 2 Deconstructing Information Retrieval Sys 3 KB Py Music Exploration of 80211B D319 4 KB Pictures E Exploring Von Neumann Machines and C 6 9 KB H Videos Horner A Methodology for the Evaluatio 36 KB E Inclasp Visualization of Multi Processors 6 1 37 1 Computer NegroFeod A Methodology for the Evalu 6 11 2 37 KB On the Study of Simulated Annealing 03 37 KB i Network E Refining Agents Using Semantic Technol 37 34 K d 15 items Note The WorkZone Explorer server does not expose records of state O as they represent metadata without a document which is not relevant for WorkZone Explorer The icon indicates that a document is read only and cannot be edited Read only documents are documents that have the states UL Locked ARK Archived or AFS Closed Microsoft Office products recognize the state when opening a document and open it in read only mode Documen
3. ScanJour reserves the right to change the document and the products described without notice ScanJour and the authors disclaim any and all liabilities ScanJour is a trademark used under license by ScanJour A S All other logos trademarks and service marks are the property of the respective third parties Copyright ScanJour A S 2013 All rights reserved m 5 m m 24
4. folder regardless of where they were created Note If your organization only use facets and not classes you can configure WorkZone Explorer to add a specific class as the default class This is done in the web config file For more information see Configure file class for WorkZone Explorer in the WorkZone Content Server Installation Guide Important The create case functionality is not available by default You must enable case creation on the SJ TEMP class in WorkZone Configuration Management CREATE CHILD CASES You can create child cases in Windows Explorer by moving a case folder to another case folder The case folder that you move becomes a child case RENAME CASES You can rename a case by renaming the case folder 11 WorkZone Explorer 2013 SP1 About documents You can open and edit all documents from any type of folder provided that you have the corresponding application installed Note that the same document may appear in several folders for example a draft document is located in both the Drafts folder and in the case folder where it belongs You can open and edit the document from either location The changes you make are reflected in both locations If you open a document from the Recycle Bin the documents open in read only The example below shows the documents on a specific case 2 The Relationship Between SMPs and Ran E Towards the Evaluation of Consistent Ha 6 1 ooo ote a CON di
5. is mapped into a file system using a WebDAV model and how to handle cases and documents using Windows Explorer or a document editor for example Microsoft Office and Notepad LINKS WorkZone Services blog WorkZone Explorer 2013 SP1 Revision history Version Comment 2013 SP1 A new section describing Draft Versioning has been added See About doc uments htm Description of the My list folder has been added to Folder types See About the folder structure Description of how to open a case in WorkZone Client from WorkZone Explorer New topic describing how to work with cases See Working with cases New topic on how to perform free text searches on cases and documents See Searches New topic on how to optimize performance See Optimize performance The FAQ topic has been extended and now explains a number for error situations that you may run into See FAQ User s Guide Getting started WorkZone Explorer uses WebDAV Web Document Authoring and Versioning which is a standard document protocol over HTTP With WorkZone Explorer you can manage cases and documents from Windows Explorer You can perform common operations on cases and documents such as creating and renaming cases and documents opening editing and saving documents directly into the ScanJour archive from a document editor that supports the WebDAV protocol for example Microsoft Office or Notepad WorkZone Explorer is part of the WorkZone Conten
6. try to move an archived document to another case you only see a general error message such as Cannot read from source or disk Some of the Windows error messages that you might run into are explained in the FAQ items below Why do I get an error message when I try to add a document to the Drafts folder You can only create new documents in folders that represent specific cases You cannot create a new document directly in the Drafts folder because the ScanJour system requires a case for placing the document correctly in the system If you to try add a document to the Drafts folder you get the following Windows messages depending on where you try to add it from A device attached to the system is not functioning or Can t read from the source file or disk Why do I get an error message when I try to create a new case folder WorkZone Explorer is not configured to allow creation of new cases Case creation must be enabled on the SJ TEMP class in the file class system You apply this configuration using WorkZone Configuration Management If you try to create a new case you get the following Windows message Unable to create the folder New folder File system error Why do I get an error message when I try to create a new case folder in the Cases currently placed with me folder You cannot create new cases in this folder You can create new cases in the Open cases Unclassified cases folders and in specific case folders If you try to cr
7. PM MARTIN Martin Specialist er Martin Specialist MARTIN Date created 8 14 2013 12 00 AM Date modified 8 14 2013 3 42 PM 3 Double click the case or document to open it Important The search in WorkZone Explorer should not be confused with the free search in Windows Explorer which searches in file names 18 User s Guide Optimizing performance and user experience To ensure optimal performance and user experience of WorkZone Explorer you must apply specific configurations to clients and or to the network domain issued by group policies This topic describes the client setup to be performed to ensure optimal performance of the WebDAV protocol LAN AUTOMATICALLY DETECT SETTINGS If browsing the WorkZone Explorer folders is slow make sure that the Automatically detect settings check box in the Local Area Network LAN Settings dialog box is not selected on the client To open this dialog box in Internet Explorer click Tools gt Internet options gt Connections tab gt LAN Settings Local Area Network LAN Settings Automatic configuration Automatic configuration may override manual settings To ensure the use of manual settings disable automatic configuration Use automatic eee script Proxy server Use a proxy server for your LAN These settings will not apply to dial up or VPN connections Bypass proxy server for local addresses The WebDAV protocol is bas
8. SCANJOUR workzone Explorer 2013 SP1 User s Guide WorkZone Explorer 2013 SP1 Contents User s Guide for WorkZone Explorer 2013 SP1 ___ 2 02 3 Revision history __ 2 2 002220 00 aoaaa ooa aooaa c cece cece ec ceececeeceececececcetetecccseeeesteees 4 Getting started 2222 02 e ee ee eee cece ee eeeeeceeeeeeeeee 5 What s mew laaa aaao anaana aaa 0000000000000000 0000000000 0AA e cece eee eeeeeeeeeeeees 7 About the folder structure 000000000000 0000000000000000 0000000000000000 cece eeeeeeeeeeees 8 Working with cases __ 2 2 2220 eee eee cence eee e ec eeeeeceeeeeeees 11 About documents _____ 2 20 0 e eee cece aaar aoaaa aan 12 Working with documents __ 2 222 2 ooo e ccc e cece eee cece eee eceeeeeeeeees 15 Search for cases and documents 2 22 22 2 20 o cece cece e nec e eee eeeeeeee 17 Optimizing performance and user experience _______ 2 2 20 2220 2 eee ee eee 19 Advanced features and troubleshooting _ _ 2 20 22 20 cece ce eeeeeeeeeeeeees 21 FAOS eee a RE SO I eS ee ee 22 Terms and conditions ___ 2 2 22 2 2 0000000000000000 0000000000000000 e eee cece oonan anann 24 User s Guide User s Guide for WorkZone Explorer 2013 SP1 The purpose of this User s Guide is to describe how to use Microsoft Windows Explorer to manage documents in the ScanJour archive using WorkZone Explorer The guide describes how the ScanJour model
9. TS You can copy documents from one case to another case or even from one database another database When you copy a document a copy of the document is created but document meta data have new default values This means for example if you copy a document with access codes the copy gets the default access codes and not the access code of the original document DELETE AND RESTORE DOCUMENTS It is not possible to delete documents directly from folders but you can move documents to the Recycle Bin and then delete the document from this folder The Recycle Bin is personal which means that you only see the documents that you have moved there The Recycle Bin contains a Restore drop point If you drag a document from the Recyle Bin to the Restore drop point it will be moved back to the case folder where it was originally placed It is also possible to restore a recycled document to another case by moving it from the Recycle Bin to that case folder 16 User s Guide Search for cases and documents You can search for cases and documents directly from Windows Explorer Before you can start performing searches you must enable it by creating a search connector for cases and a search connector for documents 1 In Windows Explorer double click the Search Cases folder or the Search Docu ments folder p arm GO gt Netv rk LMDOM gt http webdav imdomalocal DBO1 gt 4 Seg i Deo P Organiser J Opret segeforbindel
10. ds 13 70_1 WydSort Deployment of the Ethemet C95 wa Contrasting IPv6 and Scheme with MUND D198 E Recent Places B WorkZone Cases in LE WorkZone Documer 13 70_1 WydSort Deployment of the Ethernet C95 Wh Libraries 5 Documents wa Deconstructing Red Black Trees D197 a Music ioe 13 70_1 WydSort Deployment of the Ethemet C95 B Videos wi Comparing Checksums and the UNIVAC Computer D195 JE Computer 13 70_1 WydSort Deployment of the Ethemet C95 Gt Network wa Kokama Wireless Ubiquitous Epistemologies D194 13 70_1 WydSort Deployment of the Ethemet C95 w The Relationship Between Courseware and Online Algorithms Usingk 13 70_1 WydSort Deployment of the Ethemet C95 P 170 items er secoupina Authors MARTIN Martin Specialist Owner Martin Specialist MARTIN Date created 8 14 2013 12 00 AM Date modified 8 14 2013 3 43 PM Authors MARTIN Martin Specialist Owner Martin Specialist MARTIN Date created 8 14 2013 12 00 AM Date modified 8 14 2013 3 43 PM Authors MARTIN Martin Specialist Owner Martin Specialist MARTIN Date created 8 14 2013 12 00 AM Date modified 8 14 2013 3 43 PM orsi MARTIN Martin Specialist wner Martin Specialist MARTIN Date created 8 14 2013 12 00 AM Date modified 8 14 2013 3 43 PM Authors MARTIN Martin Specialist wner Martin Specialist MARTIN Date crested 8 14 2013 12 00 AM Date modified 8 14 2013 3 43
11. eate a new case folder in a folder which does not allow case creation you get the following Windows error message Unable to create the folder New folder File system error Why do I get an error message when I try to move a document from one folder to another You are probably trying to e Move a document from one standard list to another e Move a document from a case folder to a standard list for example to the Open cases folder e Move a document to a closed case e Move a document that is archived or closed This is not possible In these cases you get the following Windows error message Can t read from the source file or disc 22 User s Guide Why are folders not deleted when they seem to be It is not possible to delete folders using WorkZone Explorer although it may look so in Windows Explorer If you try to delete an empty folder it looks as if the folder was successfully deleted but if you press F5 to refresh the folder reappears If you try to delete a folder with content nothing happens after you have confirmed the deletion Windows Explorer does not display any error message in this case Why do I get a strange error message when I try to rename a document There are several renaming scenarios where you might get this Windows error message Can t read from the source file or disk For example if you try to e Change the document ID DXXX in the document name It is not possible to change the ID only
12. ecycle Bin J Computer J Scanned today p Today Gia Netv rk J Unclassified cases Ji Unit s cases with no case handler B Unit s documents with no case handler J Unit s open cases 1E Search Cases L Search Documents h 18 elementer FOLDER TYPES WorkZone Explorer folder types e Document lists Folders that represent standard document lists for example the Documents list or Drafts list e Case lists Folders that represent standard case lists for example the Open Cases list Note WorkZone Explorer displays parent cases in lists whereas if you open a case list for example the Open cases list in WorkZone Client or Captia Web Client all cases in the list are displayed e Case folders Folders that represent specific cases in the database A folder represents one case and contains all the documents of that case It may also contain child cases Note Each case folder contains a shortcut to opening a case in WorkZone Client Double click the ie shortcut to open the case in WorkZone Client e My lists This folder contains searches that the user has saved from WorkZone Client or Captia Web Client to the database Sub folders in the My lists folder correspond to saved searches e Unclassified cases This folder contains the cases owned by you you are the case handler and that have not yet been classified yet An unclassified case is a case in the case class named SJ TEMP SJ TEMP is the default case class used when creati
13. ed on http and therefore the Internet Security zones applies to WorkZone Explorer To ensure the best user experience and optimal performance the WorkZone Explorer host name must be configured correctly in the Internet Security Zones 1 In Internet Explorer click Tools gt Internet options gt Security tab 2 Add http s webdavhost to either the Trusted sites zone or the Local intranet zone The Local intranet zone must be selected to have automatic integrated user authen tication performed by Windows without Log on dialog boxes 3 Add file webdavhost to the Trusted sites zone If the file protocol is added to the Local intranet zone searching using the search 19 WorkZone Explorer 2013 SP1 20 connectors perform slowly when showing the results In some cases you might receive a security warning when opening a document folder location from a search result or when moving documents from the Recycle Bin to the Restore drop point If you want to avoid these security prompts make sure that Launching applications and unsafe files is allowed for the Trusted Sites zone 4 O Prompt Enable MIME Sniffing Disable Enable Include local drectory path when uploading Fies to 4 server Disable Enable _ Launching applications and unsafe files 5 Disable a D Prompt Launching programs and Files in an IFRAME Disable Enable Prompt Mavinate imindwuie and Framar severe Affaranh dam ains m
14. er you can also open the WorkZone Explorer archive directly by typing WebDAVHostHeader DavWWWRoot in the address bar You can also map a point in the folder structure to a network drive in Windows Explorer Now you can double click the database folder to display the standard lists that represents cases and documents For more information see About the folder structure Working with cases Working with documents See also Optimize performance for information on how to optimize the performance of WorkZone Explorer User s Guide What s new WorkZone Explorer 2013 SP1 contains the following new features The versioning part DeltaV of the WebDAV protocol is now supported by WorkZone Explorer New folder named My lists which exposes searches defined and saved by the user from WorkZone Client or Captia Web Client See Folder types New icon for read only documents Read only documents used to be highlighted in blue Now the icon indicates that the document is read only See Read only documents Create new cases See Working with cases Create child cases See Working with cases Free text search on cases and documents See Search for cases and documents WorkZone Explorer 2013 SP1 About the folder structure After installing and getting access to the WorkZone Explorer server you can access the following folder structure in Windows Explorer The root of the WorkZone Explorer contains the WorkZone Content Server databases
15. es J Document reminders File folder E WorkZone Cases in DBO1 Documents File folder LE WorkZone Docume J Documents with no case handler and unit File folder J Drafts File folder 4 Libraries J My case reminders one week ahead File folder gt Documents Ji My lists File folder gt Music J Open cases File folder Pictures E Recycle Bin File folder B Videos Ji Scanned today File folder J Today File folder 1 Computer Ji Unclassified cases File folder J Unit s cases with no case handler File folder i Network J Unit s documents with no case handler File folder J Unit s open cases File folder IE Search Cases X Search connector 2KB L Search Documents 8 26 2013 2 50PM Search connector 2KB E Search Documents Date modified 8 26 2013 2 50 PM Date created 8 26 2013 2 50 PM Search connector description Size 1 56 KB SEARCH FOR CASES AND DOCUMENTS 1 Double click the WorkZone Cases or the WorkZone Documents search con nector depending on what you want to search for 2 Enter a search text in the Search field and press ENTER The search result is listed below Note The search results displays maximum 1000 hits The most recent cases and documents are shown in the search result Example of a document search result GO gt Search Results in WorkZone Documents in DBO1 Organize Save search Fr Favorites wa Decoupling the Transistor from the World Wide Web in the Memory E Desktop T Downloa
16. icrosoft Word d 33KB RAO d Music 2 Exploration of 802 11B D319 6 11 2013 9 04 AM Microsoft Word d 34KB RAO Pictures E Exploring Von Neumann Machines and C 6 11 20139 04AM Microsoft Word d 39KB RAO B Videos Horner A Methodology for the Evaluatio 6 11 20139 04AM _ Microsoft Word d 36KB RAO 2 Inclasp Visualization of Multi Processors 6 11 20139 04AM Microsoft Word d 37KB RAO JE Computer E NegroFeod A Methodology for the Evalu 6 11 20139 04AM_ Microsoft Word d 37KB RAO E On the Study of Simulated Annealing 03 6 11 20139 04AM Microsoft Word d 37KB RAO ig Network E Refining Agents Using Semantic Technol 6 11 20139 04AM_ Microsoft Word d 37KB RAO The Relationship Between SMPs and Ran 6 11 20139 04 AM __ Microsoft Word d 34KB RAO Towards the Evaluation of Consistent Ha 6 11 20139 04 AM_ Microsoft Word d 33KB RAO A 15 items Attribute Document state and possible actions A It is an editable document with the state UA Draft or UP Personal draft You can edit move rename and change the document to read only RAO It is a read only document with the state UL Locked You can move and rename the document RO It is a read only document with the state ARK Archived or AFS Closed You can rename the document 14 User s Guide Working with documents You can perform the following actions on documents in Windows Explorer using WorkZone Explorer CREATE NEW DOCUMENTS Y
17. ng cases from WorkZone Explorer For more information see Create case WorkZone Explorer 2013 SP1 e Recycle Bin The Recycle Bin contains documents that you have moved from other folders to this folder in order to delete them The Recycle Bin folder contains a drop point named Restore that enables you to restore a deleted document from the Recycle Bin folder to the case it was originally saved to For more information see Delete and restore doc uments Important Due to performance reasons WorkZone Explorer only displays the 1000 most recent entries in a folder The most recent entries are considered as the ones that have been modified most recently For documents it is related to the last document update and not the last change of the document meta data For cases it is the last meta data change on that case 10 User s Guide Working with cases You can perform the following actions on cases in Windows Explorer CREATE CASE You can create new cases in Windows Explorer by creating new folders in these folders e Open cases e Unclassified cases e Case folders If you create a new folder in a case folder the new case becomes a child case When you create a new case through WorkZone Explorer it is created automatically ina temporary class named SJ TEMP You can change the class and other required information later using WorkZone Client or Captia Web Client Cases created in SJ TEMP are automatically added to the Unclassified cases
18. ou can create new documents directly in Windows Explorer or by using the Save As dialog box from a document editor You can only create new documents in folders that represent specific cases You cannot create a new document directly in for example the Drafts folder because the ScanJour system requires a case for placing the document correctly in the system You can also create a new document by copying it from another location to a case folder In this case the read only state of the document is kept in WorkZone Explorer It will be created with the state UA Draft or UL Locked depending on the read only file property of the new document The document will be created with a minimal set of metadata the title is taken from the file name the state from the read only attribute and the record type used is N Internal The system automatically appends the Dxxxxx identifier when refreshing You can open the document using either the file name supplied by the client without the Dxxxxx identifier as long as the document remains on the same case and is not further renamed or using the full name with the Dxxxx identifier RENAME DOCUMENTS You can rename documents from Windows Explorer The new name replaces the document title in the ScanJour system The Dxxxxx identifier in Windows Explorer is automatically appended when refreshing The Dxxxxx identifier does not become part of the document title in the ScanJour system and you do not have
19. se v Ny mappe zz 0 pea oats Navn i ndringsdate Type To Overf rsler D Cases currently placed with me L Seneste steder a Cases with no case handler and unit EE Skrivebord J Document reminders B Documents TJ Biblioteker J Documents with no case handler and unit E Billeder D Drafts Dokumenter J My case reminders one week ahead a Musik J My lists E Videoer J Open cases E Recycle Bin jE Computer Ji Scanned today P Today Gia Netv rk Ji Unclassified cases B Unit s cases with no case handler J Unit s documents with no case handler p Unit s open cases uz Search Cases Beskrivelse af sag 2 KB 1E Search Documents Beskrivelse af s g 2 KB i Search Cases ndringsdato 8 12 2013 12 26 AM Oprettelsesdato 8 12 2013 12 26 AM Beskrivelse af s geforbindelse St rrelse 1 53 KB 2 Inthe Add Search Connector dialog box click Add to add the WorkZone Cases and WorkZone Documents search connectors to Windows A WorkZone Cases in Database search connector and a WorkZone Documents in Database search connector are added to the user s Searches and is also avail 17 WorkZone Explorer 2013 SP1 able from Favorites gO gt Network LMDOM http webdav lmdom local DBO1 gt Organize Gj Create Search Connector New folder z E e rane Name S Date modified Type Size EE Desktop J Cases currently placed with me File folder T Downloads J Cases with no case handler and unit File folder E Recent Plac
20. t Server installation Note that it is not required to install a client such as WorkZone Client or Captia Web Client To start WorkZone Explorer enter the following URL in your browser http WebDAVHostHeader WebDAVHostHeader is the host header that was specified during installation When you enter this URL in a browser you get this welcome screen Oo http webdav Imdom local P BO Scantour Captia sj Scanjour WorkZ KA we E93 SCANJOUR workzone ap Product Version WZCS 2013 SP1 Assembly Version 14 0 68 0 File Version 14 1 232 0 Build on IT Hit WebDAV Server Engine Version 3 5 1161 0 WorkZone Explorer User Guide Use a WebDAV client provided with almost any OS Refer to Accessing WebDAV Server page for detailed instructions If you are running Internet Explorer you can open Web Folders Mini Redirector right here Browse using Windows Explorer Click Browse using Windows Explorer to open Windows Explorer WorkZone Explorer 2013 SP1 gO P Network LMDOM http webdav imdom local gt p Search hitp webdav imdom local P Organize v New folder z 0 m eE Name i Date modified Type Size E Desktop J DBo1 9 6 2012 2 00 PM File folder Downloads Recent Places Libraries F Documents Pi Music amp Pictures amp Videos m Computer ty Network 1 item Offline status Online E d Offline availability Not available In Windows Explor
21. t state Possible actions UL Locked It is a read only document You can move and E rename the document ARK Archived or AFS Closed Itis a read only document You can rename the document It is possible to change a non read only document to read only in the File Properties dialog box which results in the document state changing to UL a locked draft You cannot remove the read only attribute as the ScanJour system does not allow this If you try to do it the change will not have any effect See also Document attributes and document states 12 User s Guide CHECK OUT Microsoft Office products automatically lock check out in ScanJour products editable documents when they are opened This prevents two users from editing the same document at the same time or the same user from editing the same document from different folders at the same time For example Microsoft Office has a feature that notifies the second user who opens a document when the document becomes available for editing Microsoft Office can also allow editing from both users at the same time and automatically merge the changes This feature works automatically with WorkZone Explorer The Microsoft Office dialog box shown when a second or third user opens a document that is already being edited by someone else File In Use a ieas This file is locked for editing by another user Do you want to View a read only copy Edit the file and merge your changes with the ser
22. that were configured during installation of the ScanJour web server The databases are represented as folders In the example one database name DBO1 has been defined but you can define multiple databases GO gt Network LMDOM gt http webdav gt s Search hitp webda p Organize GyOpen New folder fi Fr Favorites Name z Date modified Type Size ME Desktop J DBOL 9 6 2012 2 00 PM File folder Ip Downloads Recent Places S Libraries Documents J Music E Pictures Videos 1 Computer ia Network b D801 Date modified 9 6 2012 2 00 PM J File folder WORKZONE EXPLORER DATABASE FOLDERS If you open a database folder the standard lists that represent either cases or documents are shown for example Drafts Open Cases and so on In addition there is a Recycle Bin list User s Guide Sra gO gt Netv rk LMDOM http Awebdav imdom local DB01 gt 7 Seg i 0801 2 Organiser v Ny mappe Oh sir Favoritter Navn 5 ndringsdato St rrelse Ts Overf rsler amp Cases currently placed with me 8 12 2013 10 03 AM T Seneste steder p Cases with no case handler and unit 8 12 2013 10 03 AM EE Skrivebord J Document reminders 10 03 AM J Documents 0 3 Z Biblioteker J Documents with no case handler and unit 8 12 2013 10 03 AM E Billeder J Drafts 8 12 2013 10 03 AM Dokumenter J My case reminders one week ahead 8 12 2013 10 03 AM a Musik J My lists E videoer dJ Open cases E R
23. the document name can be changed e Rename a document which is saved on a closed case This is not possible e Rename a document in Windows Explorer but the document is opened in WorkZone Cli ent or Captia Web Client Why are documents are not shown in Windows Explorer after moving When moving documents between folders in Windows Explorer Windows Explorer might get confused by the ScanJour mechanism that allows the same document to be exposed in multiple folders and moving a document to the Restore drop point actually moves the document somewhere else It seems that Windows Explorer caches the information on the document location and refuses to open it from somewhere else even if it is shown in the new location after refreshing Try again a bit later and this issue is resolved 23 WorkZone Explorer 2013 SP1 Terms and conditions INTELLECTUAL PROPERTY RIGHTS This document is the property of ScanJour The data contained herein in whole or in part may not be duplicated used or disclosed outside the recipient for any purpose other than to conduct business and technical evaluation This restriction does not limit the recipient s right to use information contained in the data if it is obtained from another source without restriction DISCLAIMER This document is intended for informational purposes only Any information herein is believed to be reliable However ScanJour assumes no responsibility for the accuracy of the information
24. to keep the Dxxxx identifier in the new name it will automatically be appended upon refresh You can open the document with and without the Dxxxxx identifier in the file name WORK WITH DOCUMENTS OFFLINE If you have taken a document offline for example copied it to the Windows Desktop or to a USB stick you can copy it back into the WorkZone Explorer store This means that the document is updated in the store provided that you have not changed the Dxxxx part of the file name When copying it back Windows Explorer displays a message asking if you want to replace the existing version keep both or cancel All three options are supported for case folders However if you copy the document to a folder that represents a standard list for example the Drafts folder only replace and cancel are supported Note If you save the document with a new name when working offline and then try to copy it back to the WorkZone Explorer database a message displays asking you whether you want to replace the existing document or keep both versions If you reply Replace the document is copied back to the store but it keeps the original name If you want to use a new name you must rename it in Windows Explorer MOVE DOCUMENTS You can move documents from one case to another provided that the state of the document in the ScanJour system allows it You can move documents using drag and drop or cut and paste 15 WorkZone Explorer 2013 SP1 COPY DOCUMEN
25. ver file when it becomes available V Receive a notification when the server file is available Why can t I edit the server file Lox cae Note Some documentation editors for example Notepad only locks checks out the document when saving which means that the last edit is always applied DOCUMENT IDENTIFIER All documents have a document identifier Dxxxx as part of the file name document are created automatically Versioning applies to documents with the state UA Draft or UP Personal draft In the example below the Attributes column is added to the folder view in Windows Explorer In this column you can see the different file attribute combinations that can be exposed from the system 13 WorkZone Explorer 2013 SP1 Sse Search 2013 000025 A Methodology f P Of m recites Name i Date modified Type Size Attribut BB Desktop E A Methodology for the Exploration of DH 6 11 20139 04 AM_ Microsoft Word d 24KB RAO T Downloads A Methodology for the Study of DHTs D 6 11 20139 04AM_ Microsoft Word d 34KB RAO E Recent Places E An Analysis of Extreme Programming Usi 6 11 20139 04 AM_ Microsoft Word d 35KB RAO An Analysis of Symmetric Encryption D3 6 11 20139 04AM Microsoft Word d 36KB RAO Ww Libraries E Comparing Checksums and Web Service 6 11 20139 04AM_ Microsoft Word d 37KB RAO 3 Documents Deconstructing Information Retrieval Sys 6 11 20139 04AM M
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