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Phontage User Guide

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1. Video Web cam only required for real time video USB Headset Recommended NOTE Voice quality may differ depending on the type brand of headset used 2 2 Supported Operating Systems Phontage can run under any one of several Microsoft Operating Systems including Microsoft Windows Vista 7 Microsoft Windows 2003 Microsoft Windows XP Home Microsoft Windows XP Professional Microsoft Windows 2000 Professional 2 1 iss 3 0 LG ERICSSON 2 ir CS Phontage Desk top Installer amp User Guide 2 3 System Connection A PC running the Phontage application may be connected to the System either as a local or remote device Connecting as a local device requires Phontage connect to the same LAN as the host System When connecting as a remote device the User ID and Password must be pre registered in the System database refer to 2 6 2 for remote operation set up information Figure 2 3 illustrates the connections to the System RL Lan i Remote Phontage LG Nortel IP Phone Figure 2 3 Phontage Connections 2 4 Application Installation When the Phontage CD ROM is added to the CD ROM drive of the PC an auto execute program will Welcome to the InstallShield Wizard for ontage j Phontage InstallShield Wizard start and the install Wizard should appear The InstallShield R Wizard will install Phontage on your computer To continue click Next To install the Phontage Application p
2. s Audio source control A single audio path is only available and thus cannot support the dual path headset and speaker controls available with the traditional LG Ericsson IP Phone Call Recording Only one call can be recorded at a time Likewise 3 Party recording should not be used because it will have an effect on the recorded speech 1 2 iss 3 0 LG ERICSSON 2 ir CS Phontage Desk top Installer amp User Guide 2 Installation and Setup Set up of the Phontage is a four step process l Connect the PC to the Host System 2 Install the Phontage application on the User PC 3 Install system lock key 4 Login to complete System registration of the Phontage Completing the login and registration process may require assistance from the system administrator to adjust any necessary settings The System will require a User ID and Password Also for remote users Phontage will require entry of the host System IP Address Prior to installation the PC and operating system should be verified for compatibility with the Phontage application Assure that the PC and Operating System OS comply with the minimum requirements of the following Sections 2 1 and 2 2 2 1 System Requirements The minimum requirements for the Phontage PC are described below Pentium 4 or compatible CPU GHz clock speed or higher 256 Mbytes RAM 200 Mbytes of free hard drive space 1024 X 768 resolution monitor CD ROM drive
3. 8 3 2 IM Window The JM window sends and receives an instant messaging dialogue between the parties connected in a Video cam call In the IZM window you may initiate or interact in an IM dialogue with other internal users connected during an active call To use the window 1 Select the Text Message button if needed select the IM tab to show the IM window 2 Type message and select SEND File View Tools Help Logout 0 00 00 5z CALL FROM STA 102 JUL i506 02 35 pm Ok MAME David See you then l ESA Video Sharing ide Vi EA P BRIS e aa Ce 58 CB Text Message Window access button To adjust fonts 1 Click on the Character icon bottom left and select the desired font characteristics NOTE Only available on the iPECS LIK P5 CM or MG system 82 iss 3 0 LG ERICSSON 2 ire CSS Phontage Desk top Installer amp User Guide 9 Window View Icon Menu bar The Window View Icon Menu bar gives quick access to the various optional windows of the Phontage application L TD GD GD G MW CS T canos C CTT ory Date amp Time Name Phon number Company A 42 2006 03 20 L 6 41 asdf Go 2006 04 21 4 E 2 57 K Y Lee 7 allen Wolfre A knn Enter CO 001 CO 004 Room Number 591 CO 005 CO 006 CO 007 CO 008 Hood Access Code CO 009 CO 010 LOOP LOOP Subject Meeting STA 2000 STA 2001 STA 2002 S
4. a Brief list of matched result A Search Result Detail Information Display Dial Button Kevinz kevini LG Nortel To search a record Department IT_PARTNER Job Title 1 Input Keyword Name Company or Department Tel 82 883 4450 Cellular 82 DLO 7777 7777 2 Click on the spyglass icon Search button j an Email kevinimig nortel com To place a call 1 Click on the Call button 5 3 12 Audio Tuning Wizard The Audio Tuning Wizard helps the Phontage User to control the Sound device easily NOTE 1PECS LIK P5 CM or MG is needed for this feature CAPA What is Audio Tuning Wizard The Intro Window explains what the Audio Tuning Wizard this wizard optimizes the volume level of speaker and microphone For your conversation The speaker is a device x For listening counterpart s voice The microphone is a device 1S for sending your voice bo counterpart As the screen reads it Please close all of the audio applications before preceding If you want to continue click the lt Next gt button Optimizes the volume level of speaker and microphone for your conversation The speaker is a device for listening counterpart s voice The Cancel Mext microphone is a device for sending your voice to counterpart 5 15 iss 3 0 LG ERICSSON 2 ir GS C SS Phontage Desk top Installer amp User Guide E Audio Tuning Wizard The User can select a preference
5. The number of Participant To Create Conference Room 1 Click on the A button the Conference f fenference Room Room List screen will be displayed Create Room Enter 2 Select the appropriate room and press the Room Number Ear Q OK button the Conference Room List Access Code reste Delete window will be closed and the selected room number will be added to the Room bech m b Receiver No box Date 2 Time 2008 02 17 PS ers 3 Click the Create button RS ke z The User can Delete or Join a Conference Room clear sendToEmal using the Conference Room List 1 Click on the Room you would like to Join or Delete 2 Click on one of the buttons shown below the Conference Room List to perform the desired function NOTE iPECS LIK P5 CM or MG is needed for this feature 9 6 Dynamic Group Call Group Call s used to make a conference group call easily using the Phonebook To use this feature the MCIM or something of MCIM should be running on the iPECS System The Group Call feature covers the following l Make a Group Call 2 Notification of Invitation for Group Call 3 Display Window NOTE 1PECS LIK P5 CM or MG is needed for this feature 9 7 iss 3 0 LG ERICSSON 2 1P G LC SS Phontage Desk top Installer amp User Guide 9 6 1 Make a Group Call Using the Phonebook a new Group Call can be gr ebook initiated EJ E 2 To place a Group Call Name Main Nun OFfi
6. To add or modify the Simple Favorite list Favorite Contact 1 Select a contact from the list 2 Click on the Add icon Display Name m 3 Enter the Display Name and Phone Phone Number 4972 Number IZ Modify 4 Click OK OK Cancel 7 2 Connected Parties List While on a call the Connected Parties list s displayed in place of the Simple Favorites list The Connected Parties list shows the external and internal da 20102338 parties n the current conversation A 4972 NOTE In the ipLDK System only the conference initiator will see other parties in a conference 7 1 iss 3 0 LG ERICSSON 2 ir CS Phontage Desk top Installer amp User Guide 8 Basic Call Control Menu bar 5 9 2006 Record Video Sharing 8 1 Volume Controls Separate slide controls are provided for adjusting the Speaker level Use the mouse to drag the slide control right to increase volume or drag left to decrease volume Microphone volume level is adjusted automatically 8 2 Call Handling Buttons On the Basic Call Control Menu bar are buttons for quick access to common call handling features The available buttons are Transfer Used to initiates a call transfer Conference Used to initiate and set up a conference call Hold Used to place an active call on Hold Speaker Used to answer and terminate calls 8 3 SMS amp IM Window 8 3 1 SMS Window Short Message Service SMS which 1s t
7. Menu gt David 102 David 102 Tray Popup Cancel Call Assistance Select to open the Call Assistance David 102 dsl ie elas Call Assistance 1 a Unknown 101 con a Unknown 101 Speaker Button Recent Call List Select an tem from the sub menu to Unknown 101 Show Main Window Unknown 101 KO Ae g initiate a call S Speaker Button Select to control the speakerphone u Show Main Window Select to open the Phontage Main Window Exit Select to close the Phontage application 11 1 iss 3 0 LG ERICSSON 2
8. Synchronization Favorite Contact Dialer LDAP Search Incoming Call Pop up window Smart Recent Call List Dynamic Group Call Hotkey Support Database Import Export User Connection Profiles Smart Tray Icon amp Menu Quick Call Menu Simple Dial pad pop up Display Mode Clock Calendar Phone Book Calling Phone Book Management 1 1 iss 3 0 LG ERICSSON amp ir G C SS Phontage Desk top Installer amp User Guide BASIC PRO Korea only DELUXE Am Basic Features Plus Alpa Features Plus Scheduled Dial and Notification User Call Log management E mail with Outlook S mple Favorites Contact List IP Bridge Fixed Line SMS Audio Tuning Wizard Preference Codec Selection Hook Switch Setting NOTE Features marked with may have minor differences depending on which System is used 1 1 User Programming and Limitations The Phontage generally operates in the same manner as a traditional LG Ericsson IP Phone There are however several user programmable functions which are not supported due to differences in the platform 1 e PC versus ZP Phone The user programmable functions not supported by Phontage include Station Answer mode Does not support Intercom Call Announce supports only Privacy for the Station Answer mode Station Ring Download Can not download ring tone files from the System however the Phontage User can change ring tone files stored in the Phontage folder refer to Section 5 1 2 9
9. avid i Blc STATION 120 T Simple Favorites List T 15 7006 Info video Console Record Video Sharing ra 4 Wal Basic Call Control Menu bar Ci 23 Pilea Icon Menu Bar 3 1 Application Menu bar The Application Menu bar includes File administration View screen selection Tools access and Help access menus 3 2 Quick Call Menu bar Using these menu selections the user can place a call by pre dialing a number with a mouse in the Simple Dial pad pop up selecting a party from the Smart Recent Call list or the Simple Favorites list or using the PC keyboard to enter a number or Phonebook name 3 3 Simple Favorites List The User can populate the Simple Favorites list with commonly used names and numbers Using the PC mouse to select a list item and the handset icon will place a call 3 4 Info amp Video Console Icons at the top of the Info amp Video Console maintain a count of Voice Messages and SMS messages not heard or read as well as a count of missed calls The icons may be used to quickly access the Message Lists screen The Console displays either the time of day or a monthly Calendar which will show appointment 3 1 1ss 3 0 LG ERICSSON 2 ir GS C SS Phontage Desk top Installer amp User Guide dates in bold ink The Calendar links to Outlook scheduler allowing appointments to be added or modified from Phontage The Record button can be used to record a conversation and store t
10. be designated The Local Language is translated from English and edited into the language txt file located in the Phontage program directory For additional help access the language txt text file in the Phontage folder Selecting Language will display the English Local Language selection box with the present mode checked When selecting the desired language the Phontage will automatically change all text and messages to the desired language 5 1 2 6 Dialing Rules When placing an outside call from the Phonebook or Call Log screen Phontage must include or remove certain dial codes to assure proper dialing through the System When a number is selected Access Code from either screen the system will compare the number S R en Po to the dialing rules codes The dialing rules country Sn and area codes are compared to the number and if T Dial Area Access Code In Same Area matched are deleted from the number If not matched A re the appropriate LD or International codes are inserted AS DU E ee preceded by the PBX and CO or IP line access codes Insert Dialing Number if is found Codes are entered in the Dialing Rules dialog box I along with local codes for comparison Pause Time ms if P or is found To enter Dialing Rules codes 1 Select Dialing Rules from Setting sub menu 5 3 iss 3 0 LG ERICSSON 2 ir CS Phontage Desk top Installer amp User Guide 2 Enter the appropriate codes 3 Click
11. bit encoding mono or stereo at 8 0 11 025 22 05 and 44 1 KHz sampling Bell Sound callplustsoundiringz Wav a Q CallPlus Wound Wring2 Wav G L sten Listen CallPlusWSoundWring3 Wav G L Listen Listen CallPlus Wound Wringd Wary a Q aten Listen OK Cancel Selecting Differential Ring from the Setting sub menu will open the Bell Sound screen To change a Ring tone file 1 Click on the spyglass icon next to file to be replaced 2 Select the desired wav or mp3 file from the PCs file system and click on the Change button 3 Click on the Listen button to hear the selected ring tone 4 Click on the OK button to close the Bell Sound 5 5 iss 3 0 LG ERICSSON 2 ir G C SS Phontage Desk top Installer amp User Guide To select a Ring Tone for use Open the P Phone window refer to Section 9 7 Click on the PGM fixed feature button Dial 1 for Ring Tone Selection Dial the desired Ring Tone 1 4 a short burst of the tone will be heard Click on the SAVE button NOTE ipLDK supports Ring 1 only L 2 3 4 Dial 1 for Intercom Ring or 2 for CO IP ring 5 6 5 1 2 10 Audio Control Phontage can control the sound device employed Select a Speaker for playing back Ring DTMF and select a Speaker and a Microphone Tor communication The Speaker can be defined separately for voice and ring signals Selecting the Audio device drop down menu will display the Sound Device For
12. detail 4 3 Enblock Dialing Phontage supports Enblock Dialing So a dialing number is quicker than overlapping dial NOTE IPECS LIK P5 CM or MG is needed for this feature 4 3 iss 3 0 LG ERICSSON 2 P CSS Phontage Desk top Installer amp User Guide 5 Application Menu bar isn E C File View Tools Help Call Clear 5 1 File Selecting File from the Application Menu bar will display the File menu selections File View Tools Help Logout krl HAlb L Setting Stay On Top Transparent Window K Window Option K Go To Tray Ctrl Alt s Cr AILL 5 1 1 Logout The Logout item will terminate the User connection to Phontage and will display the T Desired Number Login screen Closing the Login screen will User ID Remeber User ID Password TR ber Password then terminate the Phontage application ae ae Checking the Desired Number box will allow Login T Tray Start entry of a preferred station number if available for your Phontage Network NOTE Desired Number is only available on the iPECS LIK system 5 1 2 Setting The Setting item will display a sub menu where the User can determine the Connection Mode Language Dialing rules Ring tone etc View Tools Help NOTE The ipLDK system only supports the Remote Logout CtrAlt L Connection mode System Connection Stay On Top Change Password Transparent Window IP Bridge Mode Window Op
13. home page The Contact List in the Call Assistant bar will display the User Phonebook and Favorites List for quick dialing or the User can dial from the desktop numeric keyboard The Call Assistant bar also can be displayed with a small version of 41 031 4507777 MONO the P Phone LCD Cabin 100 Cust 1 031 11111111111 Davi 102 Home 1 0031 22222227222 Drop down arrow in Contact List window 5 10 iss 3 0 LG ERICSSON 2 ir CS Phontage Desk top Installer amp User Guide To place a call from the Call Assistant bar 1 Click on the the drop down arrow to display the Contact List 2 Double click on the desired entry OR ROM v display ico 3 Click in the Call Assistant STATION 1150 T Remal Pron window 4 Dial with the desktop numeric keys 5 Click Call To add the ZP Phone LCD to the Call Assistant bar 1 Right click on the Call Assistant bar 2 Select Display LCD from the menu 5 3 4 Favorite Contact Dialer The Favorite Contact Dialer is always displayed on top of other desktop screens is populated from the Favorite Contacts List in the as 123456780 Info and Video Console Selecting a name from the Dialer will place a call to the User The Dialer is semi transparent and may be dragged and dropped to an unobtrusive location on the User PC desktop 5 3 5 Voice Record Phontage uses the PC hard drive to record an active call Recording a call is controlled using t
14. in the desired New Password Confirm New Password 3 Type in the desired new password again in the S E Confirm New Password box _ Cancel 4 Click on OK to save changes NOTE 1iPECS system only 5 1 2 3 IP Bridge Mode IP Bridge Mode can be enabled under the File View Tools Help Setting menu shown for when the Phontage is Logout LAE linked with IP Phone After dialing a number with System Connection Phontage and then lifting IP Phone Receiver the Stay On Top Change Password voice path will be changed to IP Phone Receiver Transparent Window automatically Mindat ice Ku NOTE iPECS LIK P5 CM or MG is needed for this feature 5 2 1ss 3 0 LG ERICSSON 2 ir G C SS Phontage Desk top Installer amp User Guide 5 1 2 4 Preference Codec Selection Phontage now supports G 711 G 723 and m sn G 729 with iPECS LIK P5 CM or MG UE Logout ALH ca d System With Phontage the User can select 0 a preference codec Setting System Connection l Change Password l From the File menu select atay On Top A E Setting gt Preference Codec Transparent window 17 IP Bridge Mode 2 Select the applicable codec to be Window Option p Preference Codec f System Codec applied to the System Web Admin Go To Tray HAIG Language y ol verify using PGM 132 4 729 9 S Exit Chr alt i Dialing Rules a 5 1 2 5 Language Phontage supports multiple languages English is the default and a Local Language can
15. on the OK button NOTE For proper operation Phonebook entries should follow normal conventions Ex 5 1 2 7 Popup Outlook When an incoming call is received Phontage will provide one of several Caller ID pop up screens In daria S Iw Use Pop up _ 1 Simple Type Set Default Folder addition the p op up can be disp layed for an outgoing C ee Nr T Internal Call call The selection of a pop up and when a pop up is a Te Pop up Timing displayed is assigned in the Popup amp Outlook screen 7 Ringina ia bad NOTE Th e c Multi C all 9 typ e p op up p r OVi d es Check If you use Office Outook Email amp Schedule Enable ENTER to answer or drop a call added information for DID Call types ok ceca To define Pop up use 1 Select Popup Outlook from the Setting sub menu 2 Select the desired Pop up popup selections include Phontage Simple Graphic and Multi Call or the Outlook Contact screen shown Sl CALL FROM STA 102 JUL 1506 02 17 pm Multi Call Pop up A David E 4972 lolx Fie Edit wiew Insert Formak Tools Actions Help 3 Select the desired Pop up Timing a Ba N item gt OR sve anche BS 0 Es g A Select OK General Ostats apes Certmeste ad Fields Last G kR Fiestas lom Comperme File As Aa 10 AS Business La T This is the mating address Fa y Business v 82 01991452230 Dp codeZ pl Home State D Business F
16. 1 Select Sync Database from the Phonebook menu 2 Select the application type to import 3 Select the database NOTE Phontage must be re launched to synchronize any changes made directly to an external database Also during import or export of an Excel file the file may need to be closed manually 5 3 2 Short Cut Management While Phontage is active Short Cut or Hotkeys can be used Hotkey Setting for quick access to functions within the application as shown aniou STET Ta in the Hotkey Setting screen Hotkey settings can be modified 5T T Ctrl Alt 6 N Exit Sn AE to meet your needs IP Phone ctrl alt 1 f Flex Button ctrl Alt F fe To modify the Hotkey assignments Voice Record ctrl ale R Video Display ctrl Alt Y ar l Select the desired Hotkey Application Sharing ctrl Alk 5 2 Enter the desired Hotkey keyboard combination Be a Conference Key et 3 Click on the add icon to confirm and store the new Hold Key Ar H ei combination Speaker Key et 5 5 3 3 Call Assistant The Call Assistant bar is quick way to place and receive calls The bar is similar to the Quick Call Menu bar and is always displayed on top of the Windows desktop to minimize interference with the display ex active applications etc The bar may be dragged and dropped to any location on the User PC desktop 3 Yahoo Microsoft Internet Explorer GI Get Y Toolbar Make Y your
17. CS Phontage Desk top Installer amp User Guide 6 Info amp Video Console 5544 B dal LIE or Logout uh 00 E BIR 8 DU STATION 120 T 7 15 2006 Record Video Sharing 6 1 Logout The Logout button located in the upper left area of the console will logs the current User out of the Phontage application and return the Login screen 6 2 Message Icons At the top right of the Console are the Voice Message SMS message and Missed Call icons Next to each is a counter for each icon The icons access the Message Lists screen with a view of messages in the selected list Voice Mail SMS and Missed Call Messages can Message Lists E voicemail be played or read and managed from the a Number 2 Missed Call EA 2006 04 21 LE 3 01 toolbar Messages can be deleted or re LA 2006 04 14 TE 3 04 returned using SMS or placing a call ee When assigned in the PECS system the Phontage May receive notification for other users as a back up station refer to Section 10 2 S 5M5 Detail Contents Meeting at 3 00 NOTE Phontage running on an iPECS LIK System can save up to 10 messages for viewing to receive more message from the system read system messages by clicking on the SMS Icon or click on the Refresh button in the SMS screen 6 1 1ss 3 0 LG ERICSSON 2 ir CS Phontage Desk top Installer amp User Guide 6 3 Clock Calendar View The Clock and Calendar icons control the Console sho
18. ORONA no o ran 9 1 9 2 aM TO VV O e ee E E EE E E E 9 3 9 3 Recorded C A Eee E A EE A E ee 9 4 9 4 Scheduled Dial Window tibia 9 5 9 5 Conte rence Rooi N ROW 9 6 953 1 Enhanced Conference ROOM aessa a nennen nenne 9 7 9 6 Dinamic Group ee ea see 9 7 9 6 1 IT E TO e e een ee 9 8 9 6 2 Notification of Invitation for Group Callosa eee 9 8 ii iss 3 0 LG ERICSSON 2 ir G C SS Phontage Desk top Installer amp User Guide 9 6 3 Display W NOS Wy ee ee ee ee ee eine 9 8 9 7 BP TOMS VV DOW A O E 9 9 9 8 Flex SRTR WR Wesen ee 9 9 LO PPE CS System Intestallon Feaur 8 an een 10 1 10 1 Automatic Call Recording nenn een iD 10 1 10 2 Voice Mall Back up Salon T 10 1 11 Smart 173916008 Mont en een 11 1 111 iss 3 0 LG ERICSSON amp ir CS Phontage Desk top Installer amp User Guide 1 Introduction Phontage is a multi media communication tool using a PC based application to link the operation of an on screen multi button telephone with other communications related PC applications Phontage is a PC desktop application that interfaces with the user via the mouse and keyboard All the features of the LG Ericsson IP Phone are available to the User In addition a Phonebook database with links to the User s Personal Information Manager PIM provides pop up windows for incoming Caller Identification Caller ID Phontage users can employ the Phonebook to place calls as well as manage contact records File Sharing allows multiple par
19. PECS system conversations of the Phontage and or other 3 party iPECS users are recorded to the hard drive of the Phontage PC Automatic recording is assigned under PGM 112 of the iPECS system Other stations in the system may be assigned to record conversations to the Phontage 3 party recording Recorded conversations are managed from the Recorded Call List shown which will indicate the Date Time and Station number s that was party to the conversation NOTE To record 3 party conversations properly the Phontage must be idle Recorded Call List Cc Ge fi 2m Date amp Time Text Comme Z 2115 2006 2 58 24 PM 120 David M02 102 071514 db 2115 2006 2 58 21 PM 102 01514 il 2115 2006 2 58 11 PM 102 071514 cl 115 2006 2 58 05 Pl 102 01514 Extension Number Caller or Called Party 10 2 Voice Mail Back up Station When enabled in the iPECS system the Phontage receives notification of voice mails for other 3 party IPECS system users Notification from the PECS VMIM or something of VMIM increments the Voice Message count shown in the Info amp Video Console refer to Section 6 2 The 3 party Voice Messages are copied to the Voice Mail Message List where they can be managed and may be deleted by the Phontage user 1f available 10 1 iss 3 0 LG ERICSSON 2 ir CS Phontage Desk top Installer amp User Guide To back up and manage Voice Mails from the Voice Mail Message List l Click the Voice Mes
20. Phontage Desktop gt View Tools mng DONADO Installer amp User Guide LG ERICSSON ir CS Phontage Desk top Installer amp User Guide Issue 1 Issue 1 Issue 2 Issue 3 12 22 06 12 10 07 02 15 08 04 15 09 05 10 09 05 10 09 05 10 09 09 09 10 09 09 10 Revision History Phontage production release D OAp 12 15 06 Add limitation for call recording iPECS P5 Features Added Add limitation for Voice Mail Backup Changeable folder path for recorded files Add snoozing feature on the schedule dialing confirm window Supported by PECS CM amp MG Add an option for answering dropping a call by ENTER Key Add an option not to update Dialing Rule automatically Copyright 2006 LG Ericsson Co Ltd All Rights Reserved This material is copyrighted by LG Ericsson Co Ltd Any unauthorized reproductions use or disclosure of this material or any part thereof is strictly prohibited and is a violation of Copyright Laws LG Ericsson reserves the right to make changes in specifications at any time without notice The information furnished by LG Ericsson in this material is believed to be accurate and reliable but is not warranted to be true in all cases LG Ericsson and iPECS are trademarks of LG Ericsson Co Ltd All other brand and product names are trademarks or registered trademarks of their respective companies ir CS Phontage Desk top Installer amp User Guide 1 Table of Contents
21. REEFERPEE PEUREEECEEREDE DEUREELEUFEEBELSPREREEELVERERNELERBECEGUPPERBEUPREBEEELTEREENEUPERBECEEERBEREREPEEER 5 8 5 3 1 Phonebook Viana cc mentada 5 8 332 Short Cut Management use en rnit 5 10 1 1ss 3 0 LG ERICSSON 2 ir G C SS Phontage Desk top Installer amp User Guide 5 3 3 EHET ee ne ee neo 5 10 5 3 4 Favorite Contact KT T fasian n a a a a a a aas 5 11 5 3 5 E RO ON ea E E E E A 5 11 5 3 6 A e IO PO E O UE O 5 11 K Application TTT 5 11 5 3 8 Ann A e o seaneacecsonee 5 12 3 3 9 O A y A OA A 5 13 FAO o Io VU OOO o CO een 5 13 33 1 LDAP Sei iee a Cn an ee ee eee 5 14 3312 Audio AP ee ee erenee 5 15 5 4 PT FC 11 y she esses bene nn a o LEER o PIKESEIRS PEN E eee sdse remedies hsenscns EHEN T 5 17 5 4 1 e o EE A 5 17 5 4 2 S DOU ee O E PE e E E O E E 5 17 io AA on NO ee ee 6 1 6 1 IES E on Cn A A 6 1 6 2 Mesa CAS ies 6 1 6 3 A A ee re er A 6 2 6 4 AppomntimcatE acosa 6 2 6 5 ANG o a Sn nn ee ee 6 3 6 6 A e O o ee een 6 3 6 7 AH CANON MA a ii tina 6 4 7 Simple Favorites amp Connected LiStS ooooooonncnnnnnncnononononcnnnnnnnnononononcnnnnnnnnonnnnnnnnncnnnnnnnnananinnnss 7 1 7 1 Simple Pavorites Contact E ea 7 1 dee Connected A e E o O E 7 1 S BasietallControl Menu s natalicio 8 1 8 1 VO EME CONTO traia 8 1 8 2 Call Handl ng Buttons AAPP e A PP 8 1 8 3 SMSA IM ME ELLO OW y PCE OP UE eE ep E ENA 8 1 8 3 1 SNS WII ria ia isa 8 1 8 3 2 1 012 A eT 8 2 2 Window View Icon Menu bar sisi aaa 9 1 9 1 PHONE WOOK W 00V C
22. Ring DTMF Speaker Realtek 4297 Audio Realtek 4097 Audio Sound Device For Communication Speaker Realtek 4097 Audio device choices available Realtek ACS Audio Mic Realtek 4097 Audio Realtek 4297 Audio OK Cancel 5 1 2 11 Hook Switch Setting Hook Switch Setting provides remote hook y f Hook Switch Setting or answering or dropping a call using one of several Headsets The supported Headsets select pour headset include CS 5060 USB Plantronics 1 Audio 910 Headset Enable the remote hook switch 2 CS 50 60 USB Headset Assigned Sinner Pan 3 GN8120 Headset ae RZ Headsets have different remote hook switch po and functions To use one of the listed OK headsets with Phontage refer to the Manual packaged with the headset 5 6 iss 3 0 LG ERICSSON 2 ir G C SS Phontage Desk top Installer amp User Guide To enable the remote hook switch 1 Select the Headset plugged in to the PC 2 Click on the Enable the remote hook switch checkbox 3 Click on OK Place a Call CS 50 60 USB Only l Press Long Volume Up to dial for Assigned Number 2 Press Long Volume Down to dial for Assigned Number NOTE Refer to the manual CS50 60 USB Headset manual Receiving a Call 1 Press Remote Hook Switch on Selected Device Drop a Call 1 Press Remote Hook Switch on Selected Device 5 1 3 Stay On Top The Stay On Top selection from the Settings sub m
23. SY NO ANSWER CLEAR 2 Select the desired Call Forward type Unconditional No Answer Busy or Busy No Answer 3 Enter the Password if applicable 4 Enter the Station Hunt Group or Speed Dial number SEE where calls will be sent Station Hunt Speed 5 Click on the OK button Hunt Speed DK Close To activate Call Forward Off Premise to an external number In the Forward screen click on the SPEED checkbox Select desired Call Forward type Enter desired forwarding location Click on OK u u 1 5 To act vate Call Forward Remote Follow me In the Forward screen click on the REMOTE checkbox Select desired Call Forward type Enter the Station Authorization Code Password Enter the Station Hunt Group or Speed Dial number where calls will be sent Click on the OK button ee Le To deactivate Call Forward 1 Inthe Forward screen select Clear as the Forward type 2 Click on OK 5 12 iss 3 0 LG ERICSSON 2 P G L SS Phontage Desk top Installer amp User Guide 5 3 9 E Mail The Phontage can be used to access the Outlook Email application to send Emails Selecting Email from the Tools menu will launch the Outlook Email application The Email application can also be launched from the Phonebook screen refer to Section 9 1 5 3 10 Fixed Line SMS The Fixed Line SMS board should be installed for the User to send and receive Fixed Line SMS Fixed Line SMS should b
24. TA 2003 Recevier STA 2004 STA 2005 STA 2006 STA 2007 Home STA 2008 STA 2009 STA 2010 STA 2011 Date amp Time 2006 04 21 TS Contents On Timel Optional windows include Phonebook Call Log Recorded Calls Schedule Dial Conference Room IP Phone Flex Buttons Only one of the database windows Phonebook Call Log Recorded Calls Schedule Dial and Conference Room can be opened at a time One database the IP Phone window and Flex Button window can be opened simultaneously Most window sizes are adjustable except P Phone window 9 1 Phonebook Window Phontage maintains a Phonebook database of your contacts other Users and external Contacts may be listed in the Phonebook Use the Phonebook to place calls and send Emails to contacts 9 1 iss 3 0 LG ERICSSON 2 ir G C SS Phontage Desk top Installer amp User Guide selected from the database Contacts can be searched sorted and managed using button on the Phonebook Toolbar When a record is added edited or deleted in the Phonebook Phontage can also update synchronize with the original source database such as Outlook refer to Section dual Phone Book To call a number from the Phonebook P LILLE l From the Phonebook screen right click on Main Number s T Allen wWolFre 62 031 11111111111 the desired record refer to search amp sort EZ instructions 52 031 123123 E Babita Lowell i Make A C
25. Z gt David number from the System or carrier Call Type Type of Call icon Incoming Outgoing and Answer No Answer Duration duration the call was connected or ringing in hours minutes and seconds The Toolbar at the top of the Call Log window allows the user to place a call and manage the Call Log database 9 3 iss 3 0 LG ERICSSON 2 ir G C SS Phontage Desk top Installer amp User Guide To place a call from the Call Log window 1 Double click on the record to place the call OR 2 Select a record 3 Click the Phone icon Phontage will place a call to the phone number of record To copy a record to the Phonebook 1 Right click on the desired record 2 Click Add New Phone Book To delete an entry from the Call Log list 1 Select the Delete or Delete All icon to remove the record the user will be asked to confirm the record deletion 2 Click OK 9 3 Recorded Call List Phontage allows the User to record a conversation onto the PC hard drive Recorded conversations can be reviewed after recording In addition voice memos can be added to the recording and sent via email as attached wav files The folder for recorded files can be changed by user with E TE EEE Y Recording can be activated from the amp n5 ee Phontage Tools item in the Application Menu Date amp Time TEXT Name Phone Text Comment 2 2007 06 08 PE 4150 1143 Cabin 3829 E bar from the Info amp Video Con
26. all 2 Select the desired function from the drop OS Transfer Screened down menu Transfer Unscreened OR Make A Conference 3 Select the desired record Add New Edit 4 Click the Phone icon in the Phonebook Delle Toolbar Email OR Customize Column Add Scheduled Dial 5 Double click on the desired record or phone number field To send an Email from the database 1 Select the desired record s 2 Click on the Email icon from the Phonebook Toolbar the Outlook Email program will be launched and loaded with the selected recipients in the TO field 3 Enter the subject message 4 Click Send to deliver the email Detail EDIT K R Kim 6 Name K R Kim To search the Phonebook database pa ine Peas 1 Enter an alpha numeric string in the search box _ Zz Contact name Number etc Office Tel 1 bags T OfficeTelz p123 Office FAX Email ebongz ige com Office Address Korea To sort records in the Phonebook Home Tel Celluer rez 2339 2280 Home Address f l Click on the header field at the top of the Momo Phonebook to sort alphabetically numerically depending on the information contained in that column 2 Click again to sort in the reverse order or click a different column to sort by that information 9 2 1ss 3 0 LG ERICSSON 2 ir G C SS Phontage Desk top Installer amp User Guide To add or edit a record 1 Select the desired record to be edited 2 Click on the Ad
27. ax il cora p T mnn The Outlook pop up is normally Ban E S employed for external calls but can also be used for internal calls by selecting Internal Call in the Popup amp Outlook screen NOTE Outlook contacts must include Internal Users to display the proper contact information NOTE ENTER SPACE Key will be disabled on each pop up while an option Enable ENTER to answer or drop a call is unchecked 4 88 30__ LG ERICSSON 2 ir G C SS Phontage Desk top Installer amp User Guide 5 1 2 8 Call Log On Off Phontage can maintain a list of all en calls to the phone Selecting Call Log Logout ctratet B cal o dear from the Setting sub menu will System Connection display the On Off selection box with Stay On Top Change Password the present mode checked When Transparent Window IP Bridge Mode enabled the Call Log is available for Window Option PSEIEIEe au A viewing and use Go To Tray Ctr At G Language K Exit Ctrl Alt Dialing Rules Popup amp Outlook Call Log On CFF K Differential Ring E LH 9 N F Audio Hook Switch Setting 5 1 2 9 Differential Ring The Phontage comes equipped with 4 ring files for notification of internal and external calls Each ring file is a wav encoded audio file The User may select the ring tone from one of these files or upload a wav type file for audible alerting NOTE Standard wav or mp3 files are supported Supported wav files should be 8 or 16
28. ce l Select the appropriate records from the Phonebook Phoned 1000 Phonel 1113 Phones 203 Make A Call Phone 3610 Transfer Screened OtherPhoneta 4844 Transfer Unscreened Make 4 Conference Right click on the selected names and select Start Group Call from the pop up menu Start Group Call Add New Memberts to Group To add new member s into a current Group Call 1 Select the appropriate records from the Phonebook 2 Right click on the selected names and select Add New Members to Group from the pop up menu 9 6 2 Notification of Invitation for Group Call When Phontage is invited to a Group Call the Notification screen will be displayed as shown Phontage will display the Group Name and Inviter s phone number To join the Group Call i 1 Click on the Yes button Hi ae dan to Conf Call Do you want to 2 The Group call will be activated Group Name UCS Inviter To reject the Group Call 4844 OtherPhonetage 1 Click No button 2 The Group Call Notification screen will disappear 9 6 3 Display Window Phontage will display the following information oo Group Call for the Group Call after joining the call Group Name Phontage Name Status Phone Number Ringing E Call Status Ringing Busy Connect Disconnected 9 8 iss 3 0 LG ERICSSON 2 ir G C SS Phontage Desk top Installer amp User Guide To hang up the call 1 Cli
29. ck on the Hang up Button 9 7 IP Phone Window The ZP Phone Window allows complete access to g IP Phone all System features as well as the features available to traditional LG Ericsson IP Phones AEN ease with few exceptions based on the differences n the user platform The fixed feature keys operate lI cone in the same manner as the JP phones except the A mouse is used to select dial pad and feature buttons For operation of the features refer to the System Quick Guide or the LG Ericsson IP Phone User Guide 9 8 Flex Button Window The Flex Button window provides access to 48 Flex buttons in the screen Each button includes a status icon which displays the status of the CO Line or station associated with the button The button also displays a designation from the System database such as CO 001 SPD 001 etc A customized label can be assigned in p Flex Buttons coo CMA DA cone coos e com conos Selecting a Flex button with the left mouse l CO 005 0 CO 006 CO 007 CO 008 button will access a CO line call a Station L E L S CO 009 CO O10 LOOP LOF or activate a feature based on the function E L assigned to the Flex Button in the System O 18 0 0 C eo database Dit Aa O o O sa Set Attribute NOTE Only iPECS LIK Systems use this L Clear screen Other system can do this function _ E E from the IP Phone screen and Flex Button El Phonta
30. cs Inc The Sharing Remote window includes a Menu bar at the top When a User is given control the 6 4 iss 3 0 LG ERICSSON 2 ir G C SS Phontage Desk top Installer amp User Guide file title turns to a red color The connected party may be allowed control for input and locally storing the file To shift the controlling user 1 From the Sharing Master screen click on the Handover icon 2 Select the desired User by clicking on the adjacent radio button the title in the upper menu bar will turn to ared color Files are automatically sent from the Controller Master User s Phontage to the other party periodically The interval is from 1 to 10 0 seconds 5 seconds s generally acceptable for most collaborative work while longer periods are acceptable for reviews To adjust the interval 1 From the Sharing Master screen click on the Frame Interval from the drop down menu 2 Select the desired interval 6 5 iss 3 0 LG ERICSSON amp ir CS Phontage Desk top Installer amp User Guide 7 simple Favorites amp Connected Lists 7 1 Simple Favorites Contact List The Simple Favorites list s a list of commonly or recently used names and corresponding numbers too simplify dialing 3 Cabin The Simple Favorites list is used by ud 1 Selecting an item from the list 2 Click on the Phone icon to place the call on Li From Favorite Contact window a name or number can be added modified or deleted
31. d or Edit icon to view the Contact Record form 3 Enter the appropriate information Name is a required field 4 To remove an image from the contact record right click on the image to view the Clear Image pop up dialog box select Clear Image and click OK 5 Click on OK to save the record in the Phonebook and synchronize with the source database To delete a record 1 Click on the desired record s to delete 2 Click the Delete icon in the Phonebook Toolbar 9 2 Call Log Window The Call Log window is a log of all calls placed or received by the Phontage If Call Log is enabled under the File gt Setting menu each call initiated or received will generate a record The Call Log record contains information on the call as well as data derived from the Phonebook Once the call is terminated a record is stored in the Call Log database The record may contain the following fields 8 call tog 06 Date 8 Time Date and A Me E Time of the call according Date amp Time Name Phone number Duration l 2006 04 13 Unknown 201023382280 to the User s PC 2006 04 13 Unknown 00102338228 C a LEE Name Name of I 2006 04 13 Unknown Make A Call Od connected party according Add New Phone Book to the Phonebook if ER Delete applicable 2006 04 20 Unknown Delete ll 2006 04 20 Unknown 4972 Phone The Called or 2006 04 20 Unknown 001023382280 Calling party phone gt 2006 04 21
32. different file type is selected a warning message will be returned Various contact manager applications employ different data formats To permit use of common formats Phontage allows you to import databases from Outlook GoldMine ACT or Excel applications When imported the database format is modified to match the Phonebook database and displayed in the Phonebook window To import a database 1 Select Import from the Phonebook menu 2 Select the application type Outlook Gold Mine ACT or Excel 3 Select the database It may be a good idea to save a copy of the Phonebook database as a back up copy or for future use To save a copy of a database 1 From the Phonebook menu select Save AS 2 Select a folder if different than the Phontage folder 3 Select the filename 4 Click on the Save button The Phonebook database can be exported for use in other applications including Outlook Gold Mine and ACT or Excel To export a Phonebook database 1 From the Phonebook menu select Export 2 Select the application type Outlook Gold Mine ACT or Excel 3 Select the database 5 9 iss 3 0 LG ERICSSON 2 ir CS Phontage Desk top Installer amp User Guide The Phonebook can be synchronized with an external Outlook Gold Mine or ACT database automatically Each time the Phontage is started it will use the external database as the Phonebook for synchronization auto importing To enable automatic synchronization
33. e Arrived To Reply to SMS messages 1 Click on the Reply icon 2 The Send Tab will be shown and the Sender Number will automatically be added in the Target Number box 3 Click on the Add button 4 Enter the desired Message Click on the Send button 5 3 11 LDAP Search sn MER EA lt lt b Date R T Name Phone Number F 3 2006 03 03 Test 13333393333 55 Contents SMS Tester DO 5700 af Close When LDAP Server is available to connect Phontage User can use the LDAP Search Service with a Keyword The keyword should be a Name Company or Department 5 3 11 1 Setting To use LDAP Search the following should first p be designated on the Setting screen NOTE LDAP Server Administer should inform following values Server Name or IP Address Search Base Login Information Login is necessary or not If Necessary ID and Password User SSL SSL is supported or not LDAP Port Default 389 LG ERICSSON 2 LDAP Search Search Server Namelor IP Address idapserver com Search Base laL Mortel c com agin Information Directory ID Password ptions Use SSL Fort 359 1ss 3 0 ir G C SS Phontage Desk top Installer amp User Guide 5 3 11 2 Search The Search Tab consists of g LDAP Search Input Keyword Box Setting m Matched Number Input keywordi Name Company or Department kevin
34. e available To place a call Simple Dial pad pop up control Simple Dial pad pop up l Click the Dial pad icon to open the Simple Dial pad pop up 2 Use the mouse to click and enter digits in the pre dial ATION 2009 1 box 3 Click on the Call button to initiate the call 2006 04 21 Smart Recent Call list l Click the drop down list arrow of the File View Tools Help pre dial box to view the Smart Recent Call list Drop down arrow in Pre dial box 62 45099222 2 Select the desired entry Cabin 3 Click on the Call button to initiate the call Simple Favorites list 1 Double click an entry in the Simple Favorites list to initiate a cal gt call C Simple Favorites List 4 1 iss 3 0 LG ERICSSON 2 ir G C SS Phontage Desk top Installer amp User Guide PC Keyboard dialing l Use the PC keyboard to enter digits or type a name listed in the Phontage Phonebook entries will appear in the pre dial box as entered 2 Click on the Call button shown to initiate the call Phonebook or Call Log screens 1 Calls can be placed directly from the Phonebook or Call Log screens by selecting a list entry 2 Click on the Call button IP Phone screen 1 Opening the IP Phone screen also will permit placing calls as with any Call Servers terminal From Other Applications Calls can be placed from other applications while the Phontage is active or minimized To p
35. e enabled by System Administer of System This feature can be accessed by menu under Tools Fixed Line SMS or Fixed Line SMS Popup menu in Phonebook address NOTE IPECS CM and MG support Fixed Line SMS on Internal SMS window but not separated this Window The Fixed Line SMS screen Send tab is for sending a Fixed Line SMS to an external Number To Send SMS messages Phonebook Management Short Cut Management Logout Call Assistance STAT Favorite Contact Dialer Voice Record Chri alt R Video Display Cr AIE Application Sharing Ctrl 4lk 5 Record d Forward E ai Email Fixed Line 545 LEAF Search Audio Tuning Wizard 1 Enter the appropriate Sender Number send Recs 2 Enter the Target Number Sender Number 1003 3 Click on the Add Button Target Number 3333 4 Enter the desired Message Ready Phoned 1111111111 5 Click on the Send button Br K Ex Message This i best Clear Send Clone When a new Fixed Line SMS is received the SMS icon will illuminate and show the number of message s The message number is a sum of Internal SMS and Fixed Line SMS LG ERICSSON amp iss 3 0 Irec SS Phontage Desk top Installer amp User Guide If there is a Fixed Line SMS the Receive Tab will be shown and the following information will be displayed Date Time Sender Name Sender Phone Number Messag
36. ear renra 1 On the lower part of the Create tab enter a Subject Select and enter the Email addresses for the Conference Invitees Select a Date amp Time from the drop down menu Enter the desired message in the Contents box ee e E oe Click on the Send To Email button Phontage will register the Conference Room and send an Email to the listed receivers Conference Room To join a Conference Room Room Room Number 91 1 From the View menu select Conference Access Code Z Join 2 Click on the Enter tab EEE 3 Enter Room Number and Access Memember s in the room Code if applicable amp Cabin A Click on the Join button the lower m gus A K H Kim box of the screen shows others who already are participating in the Conference NOTE PECS LIK and ipLDK100 300 600 support auto creation of Conference Room numbers When using other systems the room number will need to be entered manually For all systems the Conference Room number should be entered to remove the room from system 9 6 iss 3 0 LG ERICSSON 2 ir CS Phontage Desk top Installer amp User Guide 9 5 1 Enhanced Conference Room Phontage supports the following Conference Room list Conference Room Selection functions All Conference Room List Number Vacant Vacant Vacant Vacant Created Vacant a Each Conference Room Status Vacant Fach Conference Room Creator vacant Vacant Number Name
37. earchable and sortable Phonebook can be used to place calls and send e mails The Phonebook database can be imported from and synchronized with an external source database each time the Phontage application is opened Also modifications made to the Phonebook database can be automatically exported to the external database to maintain synchronization The Call Log screen maintains a database with a record of each call placed or received by the Phontage The Call Log if enabled can be viewed sorted and printed or it can be disabled so no log records are generated The Recorded Call List screen gives access to tools allowing the User to manage calls previously recorded Recordings can be played sent as an E Mail attachment deleted etc 3 2 iss 3 0 LG ERICSSON 2 ir GS C SS Phontage Desk top Installer amp User Guide In the Scheduled Dial screen the User can input a Phone number and a Date amp Time to call the number at the scheduled time the system will confirm and place the requested call The JP Phone and Flex Button screens allow the User to interface with iPECS in the simple and convenient operation of a traditional LG Ericsson IP Phone 3 3 iss 3 0 LG ERICSSON 2 re CS Phontage Desk top Installer amp User Guide 4 Quick Call Menu bar File View Tools 4 1 Placing a Call Placing a call with the Quick Call Menu is quick and efficient For your convenience a number of calling options ar
38. enu designates that the Phontage Main window should remain viewable regardless of if other applications are in use 5 1 4 Transparent Window The Phontage Main Window can be made transparent allowing you to view other active applications while Phontage is on top The Transparent Window can be set at one of four transparency levels High Middle Low or none Restore 5 1 5 Go To Tray The Go To Tray item of the Setting sub menu will minimize the Phontage application and send it to the System tray 5 1 6 Exit The Exit item will terminate and close the Phontage application Tools Help Phonebook 5 2 View 6 0 qc Call Log The View menu allows access to the Phontage optional Recorded Call List Scheduled Dial de Conference Room a LG ERICSSON amp IF Phone Cr BIEL T Flex Button Ctrl Alk F ir G C SS Phontage Desk top Installer amp User Guide windows and controls display of the Window View Icon Menu bar Optional windows available are refer to Section 9 for more detailed information Phonebook Call Log Recorded Call List Schedule Dial Conference Room IP Phone Flex Button The last item in the View menu View Toolbar controls the display of the Window View Icon Menu bar Checking the View Toolbar enables display of the Icon Menu bar at the bottom of the Phontage Main Window 5 3 Tools Menu From the Tools menu you manage the 4 Phontage 3000 Phonebook Sho
39. erform the following Steps 1 At the InstallS hield Wiz ard screen for WARNING This program is protected by copyright law and international treaties Phontage click on the Next button i Cancel 2 2 iss 3 0 LG ERICSSON 2 ir CS Phontage Desk top Installer amp User Guide Phontage InstallShield Wizard 2 Enter the User Name and Organization this TE Please enter your information information will be stored in the User Name Help gt About screen of the application as it is installed on your PC Organen ea Install this application For Anyone who uses this computer all users Only For me David 5 e a A 3 Click on the appropriate radio button Aaaa to select your Phontage license type a NOTE The Pro version is available Far E Basic Call Features DB Conversion Outlook Act Goldmine Excel In Korea only Appointment Calendar Flexible Button Scheduled Dialing Call Recording First Party External Instant Messaging Choose the type of installation by clicking one of the buttons All Basic Features Outlook Pop up with Exchange Server Call Assistance Transparent Windows Conference Management Meet me video Call All Pro Features Voice Mail Back up Management Internal Instant Messaging IM Chatting 5M5 Auto Call Recording Managementa Party Application Sharing 4 The Destination folder for the Phontage application can be i Phontage InstallShield W
40. essen Le e A E E A ES 1 1 1 1 User Programming and Limitations erica late triada land ripio jandro 1 2 Fren Ss AAA e ee een 2 1 2 1 DY SGI Re Jr men A 2 1 22 Supported Op Alma T 2 1 2 3 AE MAA e E leeren een 2 2 2 4 Application Installation cccccccccccccccccccceesssssseeeeeccccccesessssaeaesssseeeeeeceeeeeeeessaaeesesssseeeeeeeeeeeeseesaaaaegggesses 2 2 2 5 SYS I Ee Key ae ee ern 2 3 2 6 Lorm aT ee ee nenn else 2 4 2 6 1 EST TTT 2 4 2 6 2 INS yy OE A Proline 2 4 2 6 3 Registration eT 2 5 21 Connection Helper ne ee ee ee een 2 5 Pontiac DIN nenn een 3 1 3 1 PC AL On Me RU DAL nee ee 3 1 3 2 Aida AAPP EE E 3 1 3 3 Ss AA ee ee Renee 3 1 3 4 IMS ENGE OR T 3 1 3 5 Baste Cale e MICA DAL EE E E AE E E A E E 3 2 3 6 Window View Icon Menu Bar uses en 3 2 pda MICU OAL UU EII 4 1 4 1 Plane Calo orita 4 1 4 1 1 RIS esa 801 E PP OR RO E nn do clans pals denn E A E E seusoeen Jeu decn E E EEEEERRN 4 2 4 2 PRS My A H ET 4 2 4 3 Enbloek Di ine zen are oe ee een rere rey rere een reece 4 3 Application VICI DAR ron rio ee ee teased 5 1 5 1 A deraatsoabateraclentoaia anntle aiden dene swan atioendenuncuiawase Oona sasdecsiuccisaenndatanaiawapndhesiensoneientaesandeateniactaeeeceeasonteaataneaats 5 1 5 1 1 a ee ee ee 5 1 3 152 eT 5 1 5 1 3 SEI Om e TTT 5 7 5 1 4 TEP AIMS SIG do aint 5 7 5 1 5 OO T TE e OE PE SE O a 5 7 5 1 6 lo AR o RE at oud ee E A aban AA T 5 7 5 2 VI We ee o O eo O 5 7 5 3 TOONS VICTIM NORSPORPERREFEPFERRLECPFERBELFPEPEBE
41. for Speaker and speaker and Microphone Device Selection Please select the speaker and microphone you would like Eo Microphone Devices such as use ound Device For Ring DTMF Sound Device for Ring DTMF Sas Realtek acer Audio E Speaker ound Device For Communication Sound Device for Communication Speakeri Realtek ACO audio Microphone realtek 54297 Audio lt Speaker Microphone The Speaker Volume for Ring screen can ass st the User n adjusting the speaker volume to a Speaker Volume For Ring DTMF A Please adjust the speaker volume to comfortable level IF comfortable level If the volume 1S higher than the volume is higher than necessary you may be troubled by Ehe high sound when ring DTMF is generated necessary the User may be troubled by the high sound when a Ring DTME is generated You should hear a music playing now IF there is no sound please check belows 1 Check if it is muted in this PE 2 Check if its master wave volume is zero This window should play a ring sound allowing the ende cell de elek User to appropriately adjust the sound level If the Speaker s setting 19 not suitable for generating a Ring DTMF the wizard will try to correct the problem If the problem is not corrected verify the following are working to remedy the situation Mute Status ra Audio Tuning Wizard Zero Volume Status Communication Yolume Control Unplugged Jack Status Automatically the spea
42. g the system is set to allow registration refer to the System Installation manual for Registration Switch settings Manual registration All Systems When the Phontage 1s remotely connected or the System 1s not set to allow new registrations the Network settings must be changed from the Login screen The connection mode Remote and the System IP address must be entered refer to Section 2 6 2 In addition the User ID and Password must be registered with the system in the Station User Login program 2 7 Connection Helper Connection Helper screen will be shown when the selected Network Adapter IP address s empty 0 0 0 0 Connection Helper allows the User to enter another NIC to login properly Connection Helper Jo IP address for selected NIC My IP Address lease select a proper NIC 150 150 Yetwork SiS 900 Based PCI Fast Ethene Mire A 1 11 192 160 13 Local Remote T Do not show this again Change and Login Ignore and Login 2 5 iss 3 0 LG ERICSSON 2 ir CS Phontage Desk top Installer amp User Guide 3 Phontage Overview The Phontage Main screen is shown below The Main screen is divided into several elements to provide a simple and effective User interface Each element is briefly discussed in this section and discussed in more detail in subsequent sections 4 Phontage 120 oa Application File View Tools Help Menu bar L B Quick Call Menu bar Logout SN oo 00 8 ad abin
43. ge screen The System allows access to Station Speed Dial numbers which can easily be programmed to a Flex button 9 9 iss 3 0 LG ERICSSON 2 ir CS Phontage Desk top Installer amp User Guide To enter and ass gn a Station Speed Dial to a Flex button 1 Right click the mouse on the Flex button you Flexible Button 19 wish to program CO Call SPD Bi 2 Select Set Attribute the Flexible Button L R 2 program screen will display Phone Number fa971 3 Use the pull down menu to assign the Speed Deagu ulsan Dial bin number for ipLDK 100 bins 00 to 19 or for the ipLDK 300 bins 000 to 099 Save Close A Enter the number to be dialed 5 Enter an optional Description display label for the Flex Button 6 Click on the Save button NOTE If a Flex button is assigned for Paging the Speakerphone must be activated prior to selecting the Page button And the assignment should be done in idle state 9 10 iss 3 0 LG ERICSSON 2 ir CS Phontage Desk top Installer amp User Guide 10 iPECS System Integration Features The iPECS system supports special functionality employing the special characteristics of the Phontage PC as a terminal The integration of the PECS system and Phontage PC enables enhanced audio file capture and management features including 1 Automatic Call Recording Phontage or 3 party 2 Voice Mail Back up Station 10 1 Automatic Call Recording When enabled in the i
44. he Voice Record item in the Tools menu Ctrl Alt R Short cut keys or the Record button in the Info amp Video Console refer to Section 6 5 5 3 6 Video Display Phontage uses your PC camera to send real time video communications over an IP based network Video calls can be established using the Video Display item in the Tools menu Ctrl Alt V Short cut keys or the Video button in the Info Video Console refer to Section 6 6 5 3 7 Application Sharing Phontage users can share file applications over an TCP connection File sharing can be initiated with the Application Sharing item in the Tools menu Ctrl Alt S Short cut keys or the Sharing button in the Info amp Video Console refer to Section 6 7 5 11 iss 3 0 LG ERICSSON 2 ir CS Phontage Desk top Installer amp User Guide 5 3 8 Call Forward Incoming calls can be re routed to other Stations Internal Stations Network Stations Station groups System Voicemail or over CO IP resources NOTE The Call Forward screen is supported by the 1PECS system other systems can support the Forward function using a flex button and the IP Phone screen The way of setting Call Forward depends on System type This is the way of iPECS LIK system For other system refer to those manuals To activate Call Forward Unconditional or Busy No Forward Answer 1 From the Tools menu select Forward to display SPEED the Forward screen UNCONDITICNAL C BUSY C NO ANSWER C BU
45. he recording on the local PC hard drive The recording can be reviewed sent as an E mail attachment with a commentary or deleted The Phontage supports Video communications with an automatic link to a standard PC camera Activate the video camera using the Video button for a preview then open the channel to send real time video to the remote party As an additional convenience to business Users files may be shared in a collaborative multi party conference session each party has access to and can edit the application file over the Phontage link Select the Application Sharing icon then select from the open file list The file is opened and displayed to all parties Any of the parties may manipulate the contents in real time with the Handover function NOTE Application Sharing is only available on the iPECS System 3 5 Basic Call Control Menu bar The Basic Call Control Menu bar includes separate slide volume controls for the speaker and microphone as well as Transfer Conference Hold and Speaker buttons In addition on the far left the Text Message button will access SMS and IM screens NOTE IM Window is only available on the PECS System 3 6 Window View Icon Menu bar The Phontage Window View Icon Menu bar opens the various Phontage optional windows such as the Phonebook Call Log Schedule Dial IP Phone Flex button etc The Phonebook screen displays information on contacts registered in the Contact Manger database The fully s
46. hone Number Company To add or edit a Schedule Dial Ge 7 18 2006 2 59 37 PM D H Cha 82 3333333333 Nortel de 7 15 2006 4 00 51 PM Kylee 1 Click the Add or Edit icon on the Schedule Dial screen the Schedule Dialing Manager screen will display 2 Enter the Name and Company Scheduled Dialing Manager 3 Enter the phone number required entry lt ylee l Phone Mumber 1 444444 4 Click the pull down Date Time menu S mr 5 Select a date from the calendar and the time Date amp Time 7 15 2006 4 00 51 pM menu date amp time are required entries 6 Click OK to save Cancel To delete an entry from the Scheduled Dial list 1 Select the Delete or Delete All icon to remove the record the user will be asked to confirm the record deletion 2 Click OK 9 5 iss 3 0 LG ERICSSON 2 ir CS Phontage Desk top Installer amp User Guide 9 5 Conference Room Window Phontage includes the Conference Room feature where you can set up or join a scheduled Conference To set up a Conference Room z z 1 Select Conference Room from the View menu 5 i h C t t b Room Number fs Select the Create tab Access Code fr aeae TT Delete 3 Enter an Access Code if desired Subject Meeting 4 Press Create button the Room number l Recevier avis K r Kim will be automatically given from the Date ame err system IES On Time To send an Email notification of the Conference cl
47. izard Destination Folder modified by clicking on the Click Next to install to this Folder or click Change to install to a different Folder Change button shown The Install Phontage to default directory is recommended to C Wrogram Files WPhontage Wt continue click on the Next button 5 Phontage install wizard will complete the Phontage application installation j Cancel 2 5 System Lock key Prior to registration of the Phontage with the host System the host System will require installation of the Phontage software lock key This can be accomplished by the System administrator refer to the System Admin Manual for detailed instructions 33 iss 3 0 LG ERICSSON 2 ir CS Phontage Desk top Installer amp User Guide 2 6 Login amp Registration 2 6 1 Login To start the Phontage application 1 Select the Phontage shortcut icon window 2 In the Login screen enter User ID and Password and check any of the option boxes to automate login and or 7 Remeber User ID f Y Remember Password enter a desired Station number which E Auta Login the system will use for you if the Tray Start number is available not supported on ipLDK System Network 3 In addition to Login information the Login screen can be used to access the Network Setting screen for defining the device environment refer to the following Section 2 6 2 2 6 2 Network amp Profile Setting Network Settings acce
48. ker and microphone s wrong settings Will be Fixed For conversation 4nd please adjust the speaker volume to suitable level You should hear what you are speaking now The Communication Volume Control screen assists Se the User in adjusting the speaker volume to comfortable level If the volume s louder than necessary echo may result when user s in a conversation The Volume gain will be shown visually Microphone Volume will be controlled by the Phontage User 1s not able to change microphone volume 5 16 iss 3 0 LG ERICSSON 2 ir G C SS Phontage Desk top Installer amp User Guide The Auto Enable screen s used to set up options relating to sound while on a conversation e ninna IZ Enable Noise Suppression Normal Mode C Medium Mode Strong Mode O Very Strang Mode User can run this Wizard again in the feature form WA sucio tuning Wierd Audio Tuning Wizard under Tool menu You have now completed the Audio Tuning Wizard You can run this Wizard again in the future From Audio Tuning Wizard menu on the application lt 5 4 Help Menu 5 4 1 Help FI The Help tem from the help menu launches PDF help file named Help i Phontage_UG pdf This file should be placed in the installed program directory and also Adobe Reader should be installed on your PC 5 4 2 About The About item from the Help menu displays the version for the Phontage 5 17 iss 3 0 LG ERICSSON 2 ir
49. lace a call from another application l Copy the desired digit string Ctrl C 2 Press the Ctrl Shift D 4 1 1 Terminate Calls To terminate a call 1 Select the Telephone icon from the Basic Call Control Menu bar 4 2 Receiving a Call When a call is received the phone will ring and the selected Caller Information pop up screen will display refer to Section 5 1 2 7 The screen will show the Caller ID delivered from the System and the name referenced from the Phonebook database If Phontage s minimized the Caller Information screen will pop up to display the incoming call information or the Phontage icon in the Windows tray will flash to indicate the new call in this case Phontage must be opened to answer the call 4 2 iss 3 0 LG ERICSSON 2 ire CSS Phontage Desk top Installer amp User Guide To answer a call with Phontage active Lalla 1 Click on the Telephone icon from the Basic Call ZI i So Control Menu bar E To answer a call with Phontage minimized 1 Click on the Telephone or Phontage icon from the Caller Information pop up screen press the Enter key or Space Bar as a short cut Refer to 5 1 2 7 Popup amp Outlook for detail CALL FROM STA 102 JUL 1506 02 17 pm To terminate a call 1 Click on the Telephone icon from the Basic Call Control Menu bar press the Enter key or Space Bar as a short cut Refer to 5 1 2 7 Popup amp Outlook for
50. lect Video for a preview of the Video cam output 2 Click on Send to transmit the Video To mute turn off Video transmission 1 Right click on your video image 2 Select Stop from the pop up menu send amp Frames Ssec Stop send Frames Sec send 2 Frames Ssec send 3 Frames sec send 15 Frames Sec 6 3 iss 3 0 LG ERICSSON 2 ir CS Phontage Desk top Installer amp User Guide To enlarge the received video window 1 Double or right click on the receive window 2 Select Video Large Display from the pop up menu 6 7 Application Sharing Phontage users can share file applications over the TCP connection Any active or minimized file can be viewed and manipulated by all parties Control over the file and application can be shared for a collaborative session using presentations drawings documents etc The Sharing button will display the Sharing Master screen Only active or minimized files can be accessed by the Phontage sharing application To share an application file Sharing Master x 1 Click on the Sharing button Application Phontage D doc vr 2 i Select the file from the Sharing Master FormsharingMaster screen Application drop down list Frame Interval S 1 T ET 3 Click on the Start button to begin the sharing session sharing Remote lt A EJ Microsoft PowerPoint K 30 presentation Oe Pill ppt eins EIER See Ea a HD al s EE LG Electroni
51. me as ausy following the Outlook instructions 2 When finished click on the Save and Close button the Appointment will be saved in Outlook and will be updated in the Phontage database 6 2 1ss 3 0 LG ERICSSON 2 ir CS Phontage Desk top Installer amp User Guide 0 5 Call Recording A recording can be initiated using the Record button which will illuminate to indicate recording in progress Phontage uses the PC hard drive to record an active call The recorded files are then managed in the Recorded Calls list accessed from the View menu or directly from the Recorded Calls list button in the Window View Icon Menu refer to Section 9 3 6 6 Video Calls Phontage uses your PC camera to send real time video communications over an IP based network The real time video supports transport of H 263 standard video codecs The frame rate may be increased to 15 frames second but packet loss and delay may become excessive and lower frame rates may perform better with other services When a video call is placed an IM chat channel is opened and can be accessed via the Text Message screen refer to Section 8 3 2 To initiate a Video call IA a Wikar 1 Place a call to another Phontage User zei oo BB nm A w 2 Select Video for a preview of the Video cam output STATION 120 1 3 Click on Send to transmit the Video To receive a Video call 1 When a call is received from another Phontage User se
52. rt cut keys and Call ea Forward settings Tn addition Recording i Phonebook Management View E m Short Cuk Management Video cam Calls and Application sharing esan Call Assistance functions can be activated in the Tools menu STAT Fee ee Dialer Voice Record Ctrl Aalk R Video Display Ctrl BIEL Record Application Sharing Cerl Alk 5 Forward Email Fixed Line SMS LOAP Search Audio Tuning Wizard 5 3 1 Phonebook Management Selecting Phonebook Management item from the Tools menu will present the Phonebook menu for to opening a new or existing database saving a database importing or exporting a database or maintaining synchronization with an external database Using the Phonebook s described in more detail in Section 9 1 The User may open a new blank database for use with the Phonebook window 1 Select New from the Phonebook Management menu 2 Select a folder location 5 8 iss 3 0 LG ERICSSON 2 ir G C SS Phontage Desk top Installer amp User Guide 3 Enter a filename A Click on the OK button to save The User can select the database used with the Phonebook window Once selected the database is used for Phontage Phonebook until a new selection is made by the User To open a selected database 1 Click on Open from the Phonebook Management menu 2 Select a database the file format of the database must be consistent with the cds file format of the Phontage database If a
53. sage icon in the Info amp Video Console the Voice Logout GUIR BY oo of 00 Message List will display 2 Select the desired Station from the Station drop down menu in the Message List screen Message List voice Mail SMS dEl Missed Call No data to display 3 Click on the Backup button the messages will be downloaded to the Phontage PC hard drive 4 Use the Message List Tool bar and Audio controls to manage the displayed messages For 3 party messages you must be enabled in the iPECS system to delete messages NOTE A VSF VMIM or something of VSF V MIM is required in the host iPECS System REMARK Voice Mail Back up is not possible from Phontage in remote Mode or Voice Back up s only possible from Phontage in the local mode Refer to the System Manual for more information 10 2 iss 3 0 LG ERICSSON 2 ir CS Phontage Desk top Installer amp User Guide 11 Smart Tray Icon amp Menu When the Phontage application is executed a tray icon is created The icon is displayed in the Windows system tray The Smart Tray icon will display the status of the connection with the System connected or disconnected as well as message events as shown Connected Disconnect L 23 Missed call SMS Waiting New Voice Mail Right click on the icon to open the Smart Tray Menu which gt Unknown CO22 includes David 102 David 102 Tray Popup Cancel Select to close the Smart Tray
54. sole Record Es 2007 06 08 CAES Cabin 3829 a business talk with Cabin s E amp 2007 06 08 SS 4 15 1143 Cabin 3829 button using the Voice Mail back up EJ m E ENEE feature or automatically Phontage sends a single record start tone NOTE Others on the call should be notified of your intent to record the call 00 00 prior to recording The Recorded Call List window includes playback controls for playing a selected file The User may delete a file record a comment and or Email the recording using the Playback window controls Use the right click pop up menu to add some text as a comment for on a selected record LG ERICSSON 2 ir CS Phontage Desk top Installer amp User Guide 9 4 Scheduled Dial Window Dialing Confirm Scheduled Dialing permits the user to enter a phone T Toe S a Number 52 031 12345678 number for dialing at a later scheduled time When CN Gae S Reserved Time 2009 05 10 gt 4 24 14 the scheduled time 1s reached the Confirm window Do you want to make a call now 7 will appear and must be confirmed by the user Click Snooze to be reminded again in BERGER rutes Laten before dialing will begin and the user can snooze a heise pro cance The Scheduled Dial screen contains a list of the phone numbers and schedules entered by the User The screen Toolbar allows the User to manage PAN Scheduled calls CECE CE mE a Date amp Time Mame P
55. ssed via the Login screen define the 7 Profile Name Connection Mode Local or Remote and the IP mer me m e address of the host system To modify Network Settings User ID en 1 Select Network from the Login window Password Per Local Remote 2 Select Local or Remote mode ee SE 3 Enter the System IP address for remote connection Mar ba ee ace hene wea ie Your Current Mac 00 11 09 ZB CB C 7 In Local mode if the System IP Address is blank Phontage will Network Adapter Selection S 150 150 131 1915i5 900 Based PCI Fast use multi cast discovery messages to locate a host gt Defined Profiles can be selected from the drop down list or g added edited deleted with the Profile Name Tool icons Profile Manager New Pe Name jpecss 1 Select Profile Name User ID testi 2 Click on the Add or Edit icon in the Network Setting Password Screen gt Local 0 Remote System IP 192 168 1 1 3 Enter the User ID Password and Connection mode 4 Enter the IP address of the host cancel 5 Select OK 2 4 iss 3 0 LG ERICSSON 2 ir G C SS Phontage Desk top Installer amp User Guide 2 0 3 Registration Process Auto registration PECS System Only When the Phontage application is run for the first time it will attempt to register to the PECS System with the User s ID and Password When locally connected the initial registration is automatic assumin
56. ties in a conference to view and manipulate files simultaneously Other special functions available to Phontage Users include Appointment scheduling SMS support Email and Call recording The Phontage application is available in three versions Basic Pro and Deluxe The Basic version provides a standard feature set The Pro version supports the Basic feature set and additional features such as video conferencing etc The Deluxe version includes the Pro feature set and adds recording and collaboration functionality The following chart lists the features and functions of each version NOTE The Basic version is supported on all Call Servers ipLDK IPECS the Pro version Korea version only is supported on all Call Servers except 1PECS LIK CM and MG and the Deluxe version is supported on the iPECS LIK CM and MG Systems BASIC PRO Korea only DELUXE AM Basic Features Plus Al ProFeatures Plus Login with ID and Password Video Conference 2 party Voice Mail Backup and Management Local Remote Connection Mode Video Data On Off Status 3 party Conversation Recording Flexible Buttons 24 Outlook Call Popup with Exchange Server Auto Call Recording including 3 Party Multi language support Conference Management File Collaboration Application Sharing Call By Name Transparent Main Window function Internal Instant Messaging IM Chatting User SMS Short Message Service Call Assistance Window Flexible Buttons 48 Automatic Database
57. tion Freference Codec Go To Tray Chrl Alt s Language Exit Chri4 Alt Dialing Rules Popup amp Outlook Call Log On CF K Differential Ring Audio Hook Switch Setting 5 1 1ss 3 0 LG ERICSSON 2 ir G C SS Phontage Desk top Installer amp User Guide 5 1 2 1 System Connection The Phontage can be registered to a System in Local or Remote Mode In the Remote Mode Systems will allocate a VoIP channel to support the call The VoIP channel will implement Network Address amp Port Translation NAPT compatibility and packet forwarding to internal System Connection Profile Mame appliances re Selecting System Connection will display the User ID TestID ts System Connection screen with the present mode Password pe f Local Remote System IP 1150 150 131 27 checked Local or Remote When either mode is selected the Phontage will terminate and re connect with the host System to establish the selected Your Current IP 150 150 131 19 connection mode Also in this screen the host u i Re System IP address and a Network Adapter Ethernet Netwerk Adapter Selection Wind Default Adapt MAC address can be entered or selected WERE AED IS tl Multicast Retry close 5 1 2 2 Password Change Selecting Password Change will display the Change Password screen To change the password Current Password 1 Type in the correct Current Password New Password 2 Type
58. wing the current time or a monthly calendar with links to Outlook refer to Section 6 4 STATION 2009 T Clock Calendar 2006 04 21 icons 6 4 Appointment Calendar Phontage Calendar displays a monthly calendar with the current date in green and any date with appointments in bold text By right clicking the mouse over a date on the calendar an Appointment Summary is displayed over the Schedule window Today s schedule will be scrolled in the Info amp Video Consol Window The Phontage Calendar display permits on screen ae er access to the Outlook Scheduler in two ways LRT B 1 Double click on a date in the Calendar display E A OR TATION 34567 2 Home Bu e 2 Right click the mouse over the calendar date 2006 04 72 24 25 26 27 28 ERAN 3 In the Summary window double click an Sharing _16 00 gt Phontage appointment aa CE CE GD Ca Ca 6 Phontage will launch the Outlook a x4 Ele Edit View Insert Format Tools Actions Help N Save and Cose Y J Reaurence dP Invite Attendees 1 4 X 2 S appointment in the Scheduler edit Appointment Attendee avalabiity Subject An Scheduler To add or modify an screen Location y I Thisis an online meeting using Moost newest y l Om time wed 6 30 2003 2 vyffi zam IT A day event nn l Enter a new appointment or tme fwede s0 200 y fimiam lt edit an existing item QM Reminder 15minutes Sl e Show s
59. ypically provided in GSM mobile networks 1s a service that allows you to send and receive text messages with other users A text message is comprised of an alphanumeric combination of up to 100 characters An SMS can be sent employing the Text Message window or as a reply to a received message refer to Section 6 2 The Phontage maintains up to ten received messages after which new messages are ignored b To send a text message to other Member E All Members User S S Number Number M 154 36340 O 3703 1 Click on the Text 3709 6SLEE home 1 6 37100 l F 3783 m 3785 Message button 1f Vv 3790 BBELIEF 3732 MMmw O 3795 D 3798 NZ LAB needed select the Alben lass SMS tab to show the F bea 38231 ISS 38371 T 38511 MT 3876 SMS screen C e 138771 C eg 38810 O 4000 SW Lab1 C E 4001 5w Lab2 2 Enter the desired text M E 41191 MT e 6101 Text Message M E ss0 scee rl 2 MEERE message Window access pea la A ler dx Be button OK Close 8 1 iss 3 0 LG ERICSSON amp ir CS Phontage Desk top Installer amp User Guide 3 Click on the Send button in the SMS window the Member window will appear 4 Select the desired recipients by clicking on the check boxes 5 Click Send to deliver the message NOTE Station Lists window is for only iPECS LIK system And Fixed Line SMS can also be sent by this window for IPECS CM and MG

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