iPassConnect for Nokia S60 User Guide
Contents
1. Search Internet and My content Web Hail for Exchange 02009 iPass Inc Page 15 Troubleshooting Connection Issues If you are unable to login using iPassConnect it could be due to the following reasons i Interference Make sure you are working away from any obstructions such as walls pillars columns or other possible sources of interference d Signal Strength Check the signal strength displayed in the networks list Try connecting to a local access point that gives the strongest signal S Password If you utilize your corporate username password make sure you update your password in the client if the password was recently changed iPassConnect records the details of all failed connection attempts which can be used for troubleshooting connection issues The document being displayed is read only file and cannot be deleted To view the Troubleshooting Log 1 Select Options gt Troubleshooting The x iPassConnect E Troubleshooting log is displayed which shows the list of failed connection attempts the time and date at which each attempt was made 2 Select any log entry to view its details CFS Disconnecting 13 01 2009 8 29 am 3 Select OK to return to Troubleshooting jogs AFS Finished connection test 4 If working with your System Administrator 13 01 2009 8 29 am or iPass you may be asked for a copy of your log file for analysis Select Options gt options Back Send log in order to send t2. iPassConnect for Nokia S60 User Guide Version 1 9 January 2009 Corporate Headquarters iPass Inc 3800 Bridge Parkway Redwood Shores CA 94065 USA www ipass com 1 650 232 4100 1 650 232 4111 fx TABLE OF CONTENTS iPassConnect for Nokia S60 4 Mod eee 4 System Requirements ccccccsseecececeeeeeceeeceesseeeeecsaeaceeecsaaaceeesseaaeceeesseuaeeeeessuaaeeeeessaaaecesessaageeeesssaaees 4 Supported Languages EN 4 FAP 4 Configuring IP sSsSConneCLusnunsanrsmsnesmeikummnmiemvenikeerdb iemivdrkvadsnnsdednandet 5 PTE ENN 5 Setting Configuration Code rrnrrrnrnrnrrrnnnnnnnnovornrrnnnnnnnnsrnnnnnnnnnnsnsssrnnnnnnnnnensssennnnnnnnnsnsssennnnnnnnnsnnseeennn 5 se iPass EEA re 5 Configuring Unknown Networks cccccccceseseceeeceeeeceeeseaeeceeeeseeeeeeeesseesceeesseaaeceeessaaeeeeeessaageeeesssaaees 6 Neko 7 Exiting trom IFPaASSCONNEC Lua 7 Connecting and Disconnecting sssssssnunsnnnrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnen nnnnnnn nnen nnnnnn nnmnnn nnmnnn 8 Connecting to a Wi Fi Network rrrrrnrrrrnnnnnnnovornrrrnnnnnnnrrrnrnrnnnnnnnnssennnrnnnnnnnnassnnnnnnnnnsnsssennnnnnnnnsnneennnn 8 Manually Connecting to 3G Networks cccccceccssssseeeceeeeeeeaeeseseceeeeeeeeeesseceeeeeeseseaseeeeeeeessaeaaeseeeeess 8 AUO OL g o EEE EEE EP E 9 Configuring Auto Connect EE 9 Choosing networks for AUtO CONNECTION ccceeeeecccceeeeeeeeeseeeeeeeeeseaeesseeeeeeeeesseaeseeeeeeeessuease
3. you configure your network aware applications to always use the iPassConnect access point Examples from Mail for Exchange and the Nokia Web Browser are shown here iPassConnect for Nokia S60 User Guide Version 1 9 January 2009 ia MailforExcha Connection gt p Exchange server amp webmail ipass com Secure connection Yes Back Options x General On Homepage Bookmarks Mini map Options Back a36 Access points RO BTHomeHub 7408 T Mobile PictureMessage T Mobile Internet t zones Options Back 2009 iPass Inc Page 12 Additional Features Scanning Access Points iPassConnect displays the networks within range and refreshes the list periodically You can also manually scan for networks within range if so required To scan for networks manually 1 Select Options gt Refresh 2 iPassConnect scans the neighborhood for available networks and lists them Online Hotspot Finder The iPass Handheld Hotspot Finder helps mobile users to locate nearby Wi Fi networks in the iPass l PE HOTSPOT FINDER network of more than 100 000 broadband locations sd 100 000 Locations in over 80 countries using the Web browser iPass Hotspot Finder Choose this option to open the network finder HOTSPOT SEARCH website Address or Airport Code To use the online Hotspot Finder City amp Select Options gt Hotspot Finder 0 Note that you need to have I
4. Use of the software and documentation is governed by the terms and conditions of the iPass Corporate Remote Access Agreement or Channel Partner Reseller Agreement Information in this guide is subject to change without notice Every effort has been made to use fictional companies and locations in this manual Any actual company names or locations are strictly coincidental and do not constitute endorsement Pa iPassConnect for Nokia S60 User Guide 2009 iPass Inc iPass Version 1 9 January 2009 Page 3 iPassConnect for Nokia S60 Introduction iPass iPassConnect for Nokia S60 version 2 0 is an easy to use network Connectivity Manager for the Nokia S60 series mobile device It allows remote users with Nokia S60 devices to connect to the Internet and Enterprise resources through iPass global network of providers iPassConnect provides Wi Fi connectivity to the user It also provides an option to connect via 3G networks in case Wi Fi network is not available iPassConnect can be executed in two different modes the traditional Connection First mode where iPassConnect is first launched to establish a network connection before launching a network aware productivity application like the web browser or email client The second mode is Application First where the application upon launching automatically activates the network connection using iPassConnect Refer section iPass reminds users to check their data usage plans for their respectiv
5. Auto Connect Please be aware that additional charges might be applicable while using 3G connections especially roaming charges while travelling Please contact your cellular vendor for further details in this regard To enable 3G Network support 1 Select Options gt Settings x Settings TE auto connect 2 Select Auto Connect Favourites 4 Select Fallback to 3G Packet Data Fallback to 3G Data Home network only 3G Packet Data Access Point Noaccess points 5 Choose one of the following options to specify how iPassConnect responds when no Wi Fi connections are available Never fallback Select this option if you do not wish to use 3G GSM OK Cancel connections Home network only Select this option to use 3G but only within home networks Always fallback Select this option to always use 3G connections when Wi Fi networks are not available 6 Select 3G Packet Data Access Point This is used to specify the 3G options which depends on your cellular provider and plan This option will not be displayed if you had selected the Never fallback option above 7 Choose appropriate option from the list and select OK lt shows No access points if you have not inserted the SIM card provided by your cellular provider 8 Select OK and then select OK again iPass reminds users to check their data usage plans for their respective 3G Mobile Broadband carrier iPass is not responsible for any
6. Nokia S60 User Guide iPass Version 1 9 January 2009 02009 iPass Inc Page 14 Usage Tracking iPassConnect keeps track of usage during the current session and also the cumulative usage data The Usage Report screen shows the name of the network data sent and received in kilo bytes KB during the last connection It also shows the total connection duration total data sent and received since the counters were last reset To view the Usage Report I Select Options gt Usage Reports To reset the Usage Report Counters 1 Select Options gt Usage Reports 2 Select Options 3 Select Reset Counters 4 Select Yes to confirm Usage Tips Performance and Battery Life 4 For best performance and battery life it is recommended that you set Show WLAN availability to Never under Menu gt Tools gt Settings gt Connection gt Wireless LAN settings 4 Similarly if you have a WLAN scanning option on your home standby screen then it is recommended that you leave it set to WLAN scanning off for best performance PE iPassConnect for Nokia S60 User Guide iPass Version 1 9 January 2009 x Usage reports OE Network Hmlya WLAN QA Last connection duration 00 00 18 Last connection received 7 24 kB Options Back x Wireless LAN Options Back ix T Mobile Th11 12 2008 pz i e EMS WY Ga Q Mail for Exchange 3 TiVo lt ti TiVo News 22 45 No more entries today 38 WLAN scanning off
7. Pass version 1 9 January 2009 Page 16
8. Select OK OK Cancel Hidden WLANs Hidden WLANs or non broadcasting networks are normally listed at the bottom of the networks list You can connect to these networks provided you have the network name in addition to encryption and authentication information Connecting to hidden or non broadcasting networks is iPassConnect for Nokia S60 User Guide 2009 iPass Inc Version 1 9 January 2009 Page 7 supported but is strongly discouraged Auto Connect cannot be used with Hidden WLANs both in Connection First and Application First modes To configure the Wi Fi settings for Hidden x iPassConnect Of WLANs X BLD NOMADIX il 1 Select Hidden WLAN in the list BLD SSG al linksys al 3 Key in the network name in the Enter SSID ag ve NESPOT al ee r BLD WEP128GIS aH 4 Select OK e X iRoam1x at nl 5 Input other authentication and encryption Xk HiddenWLAN 2 22 data as required Options Connect 6 Select OK Network Information The iPassConnect client scans for Wi Fi networks both iPass enabled networks and non iPass networks and lists them in most preferred to least preferred order iPassConnect uses various icons to represent and identify different networks and various aspects Icons used to represent information about the available networks od a E on screen E pr far KO KN Exiting from iPassConnect You can exit iPassConnect if required by following the procedure desc
9. Select the option Not yet registered to ipass com Custom view the link www ipassconnect com You may need to scroll down in order to view this option 5 Select the link to visit the site and register Cancel for iPass connectivity 6 Select OK to save your changes Configuring Unknown Networks In addition to iPass networks iPassConnect allows you to easily connect to network access points that are not part of the iPass network and which iPassConnect refers to as Unknown Networks Once you configure and connect to an unknown network it is classified as a Known Network All iPass networks are automatically classified as known networks When iPassConnect detects an iPass enabled network the corresponding wireless network settings are configured automatically However if you are using a privacy enabled Wi Fi network please ensure that the connection settings are configured properly To configure the Wi Fi settings for unknown networks 1 Select the unknown network in the list 2 Select Connect 3 Input authentication and encryption data as required 4 Select OK The iPassConnect client by default displays all x Settings 1 Other known and unknown networks Display of unknown networks can be turned off if required To turn off display of unknown networks Allow a 1 Select Options gt Settings gt Other Nex J 2 Select Show Unknown Networks 3 Select this option to toggle No 4
10. ced in an Application First scenario where known networks are available Choosing networks for Auto Connection Once Auto Connect has been enabled for all networks as explained above you can choose to use specific networks for Auto Connection Note that unknown networks are not chosen for Auto Connect once they become classified as a known network you can chose them for Auto Connect To remove a network from the Auto Connect list 1 Choose the desired network from the list 2 Select Options gt Unmark as Favourite to remove this network from the Auto Connect enabled list This option would now appear as Mark as Favourite which can be used for enabling Auto Connect Enabling 3G Network Support One of the benefits of this client is that you can configure applications to use the iPassConnect Virtual Access Point and let iPassConnect decide whether to use Wi Fi or 3G based on what is available The alternate options are that you can configure your application to prompt you each time or select a specific type of connection cellular or a specific Wi Fi network for regular use This fallback to 3G option in iPassConnect simplifies your work for you iPassConnect for Nokia S60 User Guide 2009 iPass Inc Version 1 9 January 2009 Page 10 You can opt to use 3G networks when Wi Fi networks are not available provided your device supports 3G connectivity However note that 3G support option is available only when you enable
11. e 3G Mobile Broadband carrier iPass is not responsible for any fees incurred by the user for use of iPassConnect over a 3G Mobile Broadband connection No credit or refund will be made available for usage fees that exceed a subscriber s data plan It is the Mobile Broadband subscriber s sole responsibility to track his her mobile data usage iPassConnect for Nokia S60 User Guide 2009 iPass Inc Version 1 9 January 2009 Page 4 Application First Mode Connect on Demand for more details This guide will serve as an introduction to iPassConnect providing you with information on configuration and basic usage System Requirements sd Nokia S60 3 0 or 3 1 device with Wi Fi capability Supported Languages S English Installing iPassConnect Installing iPassConnect on your device is a simple procedure Transfer the installer file to the device using removable storage cards as mail attachments or some suitable method To install iPassConnect on your device 1 Copy the iPassConnect installation SISX file to your device 2 Open File Manager locate and select the SISX file to begin installation Note that existing versions if any will be replaced 3 The installation wizard takes you through the various steps to complete the installation Please read and accept the EULA in order to install the software Once the installation process is complete you will see an iPassConnect icon in the Installations folder Your device is now ready to c
12. eeeeeeeeeaaas 9 Enabling 3G Network Support rrrannnnrnnrrnnnnrrvrrnnnnnnrnnrnnnnnnrnnnnnnnnsrnnnnnnnnsrnnnnnnsnrrnnnnnnsnsrnnnnnnsnsennnnnnsnssen 9 Application First Mode Connect on Demand rrnnrnnnrrnnnnnnnnvvnnnrnnnnnnnnnnrnnnrrnnnnnnnssnnnnnnnnnsnnnsrnnnnnnnnnn 11 Additional Features ee 12 Scanning ACCESS POINTS siciietic cite devereciszenice eweeareavcqentnecsieuasnancemepebedbesnuatinectbeedesapeascetiesueadbaaneaddnessesdevenvectes 12 Online Hotspot Finder ee mone ee eS nee eee 12 POS Connect ADONCAUOM s1 c22tescseccssecsacdctsesitecntasodedhtasoasideasecdabeasidscatesadedbtatatedieasendshtesi2edazesadedbeasacaces 12 Directory NNN 13 Re configuring Known NEtWOorks sivtiiucaiirisreicaeiveredusaneedyesannsapaviveaivnededevertuueivaddanasaeieuctviaiiacnvavdweediaes 13 UT et 14 10 TIO EE EN EE EE EE 14 Troubleshooting Connection ISSUES rrrnnnnnnnnnnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnenn 15 Pz iPassConnect for Nokia S60 User Guide 2009 iPass Inc iPass version 1 9 January 2009 Page 2 TABLE OF CONTENTS Copyright O 2009 All rights reserved Trademarks iPass Patch Manager and the iPass logo are trademarks of iPass Inc All other brand or product names are trademarks or registered trademarks of their respective companies Warranty No part of this document may be reproduced disclosed electronically distributed or used without the prior consent of the copyright holder
13. fees incurred by the user for use of iPassConnect over a 3G Mobile Broadband connection No credit or refund will be made available for usage fees that exceed a subscriber s data plan It is the Mobile Broadband subscriber s sole responsibility to track his her mobile data usage Pa iPassConnect for Nokia S60 User Guide 2009 iPass Inc iPass version 1 9 January 2009 Page 11 iPass Application First Mode Connect on Demand One of the most powerful and popular features of iPassConnect for Nokia 560 is Application First mode Application First mode or Connect on Demand allows you to configure the applications on your device to use iPassConnect to determine the best connection to utilize for its network communication iPassConnect creates a protected Virtual Access Point named iPassConnect This is available for use by all network aware applications e g Nokia Web Browser Mail for Exchange Google Maps When an application requests a connection from the iPassConnect virtual access point iPassConnect acts as a broker selecting the best available known Wi Fi connection or a 3G connection if no known Wi Fi is available The result is a generally seamless experience with this method and you will only be asked to participate in the connection process in two cases d If neither known Wi Fi nor 3G service is available 4 If you need to enter your password to connect For the best connection experience we recommend
14. g 3G Network Support for more information 2 You will be connected Moreover the option changes to Disconnect from 3G Packet Data using which you can disconnect from the network Pa iPassConnect for Nokia S60 User Guide 2009 iPass Inc iPass version 1 9 January 2009 Page 9 Auto Connect iPass Auto Connect can be enabled to instruct iPassConnect to automatically connect to known networks Auto Connect operates only when you launch iPassConnect or in the Application First mode Auto Connect enabled networks can be identified by a special symbol C displayed against their name Configuring Auto Connect Your configuration may have Auto Connect enabled by default for all networks except Hidden WLANs If you see the Mark as Favourite Unmark as Favourite option in the Options menu for any iPass network it means that Auto Connect has been enabled This option will not be displayed in case of IPasstonneti n unknown networks x gt RID COLURRIS ig To configure Auto Connect for all networks x 3 Refresh Bi pi 1 Select Options gt Settings Connect to 3G Packet D ud 2 Select Auto Connect Settings 3 Select Auto Connect to Favourites x Delete Access Point E Select Yes to enable Auto Connect Hotspot Finder pt al Select No to disable Auto Connect Select Cancel 4 Select OK In certain cases network connection will be automatically established even if Auto Connect has been disabled This can be noti
15. he log via email Log File Notes 4 AFS indicates Application First Scenario these are connections initiated by applications on your device configured to use the iPassConnect Virtual Access Point s CFS indicates Connection First Scenario these are connections initiated inside the iPassConnect client I Connectivity to iPass networks requires to steps 1 Physical connection association to the access point and 2 Login to the hotspot provider The login to the hotspot provider function is labeled a GIS login Viewing the log files to determine whether there was an association failure or a GIS failure will help aid in the troubleshooting process Connections to personal networks do not require the 2nd step I Association failures are most often caused by interference or weak signal strength In addition to interference and signal strength issues GIS failures can be caused by a bad username password a problem with the venue s authentication system or a problem with your company s authentication interface if using a corporate account Also there are occasions when you may be in range of a network that uses the same network name as one that is part of the iPass network This can cause the software to think it is in range of an iPass network but will result in a GIS login failure since the venue s authentication is not integrated with iPass Pa iPassConnect for Nokia S60 User Guide 2009 iPass Inc i
16. nsuming disproportionate processor cycles or memory You can also update the directory manually if required To configure Automatic Directory update 1 Select Options gt Settings 2 Select Other 3 Select Allow update to toggle Yes 4 Select OK To update Directory details manually l Select Options gt Check for Updates To verify Directory status 1 Select Options gt About 2 The About window displays the following information m iPassConnect version details Profile and Directory IDs Date on which the Directory was last updated Re configuring Known Networks iPassConnect a z gt BLD COLUBRIS al Te Als las AA ARE OA aX ul I About he Y iPassConnect for Nokia S60 l version 2 0 0 Al Profile ID 38405 al Directory ID 21321 By sl Last updated Tue 13th al gt e gt e gt e OK iPassConnect prompts you for credentials when you initially attempt to connect to an unknown network Once valid credentials are provided it connects successfully while also adding the network to the known networks list You can delete the network from the list for instance when you need to re configure or re assign updated credentials The network will be recreated again once you connect using updated credentials To delete a network from the list 1 Select the required non iPass enabled known network 2 Select Options gt Delete access point 3 Select Yes to confirm cl iPassConnect for
17. nternet access OUNMY Region gt using cellular or Wi Fi connection in order to Options Back use the Hotspot Finder function Post Connect Application iPassConnect can be configured to automatically launch the specified application upon connecting successfully To add an item to the Post Connect Application list 1 Select Options gt Settings 2 Select Post Connect A list of available applications is displayed 3 Select the application you wish to add This application will thereafter be executed automatically upon connection In case you set your browser as the Post Connect Application you will be prompted for an additional argument to specify the URL of the home page This option may not be available if your system administrator has already pre configured a post connect action for you To remove an item from the Post Connect Application list 1 Select Options gt Settings 2 Select Post Connect The Post Connect Application is displayed 3 Select Options 4 Select Remove 5 Select Yes to confirm deletion Pa iPassConnect for Nokia S60 User Guide 2009 iPass Inc iPass version 1 9 January 2009 Page 13 Directory Updates The iPassConnect client is in operable without the presence of an iPass provisioned directory which maintains a list of iPass enabled networks The client can be configured to periodically update the directory automatically and transparently without exhausting network bandwidth or co
18. onnect You can also use Nokia PC Suite if available to install iPassConnect directly from your laptop Pa iPassConnect for Nokia S60 User Guide 2009 iPass Inc iPass version 1 9 January 2009 Page 5 Configuring iPassConnect iPass You need to configure the client with your basic settings which includes your iPass account information before using iPassConnect for the first time iPassConnect will prompt you if you forget to do so Launching iPassConnect Once installed iPassConnect appears in the Installations folder To launch iPassConnect x Installations a V App mar Scrnshot Gmail 1 Navigate to the Installations folder 2 Select iPassConnect to launch it Navigating the Menus Use the left and right soft keys for selecting the appropriate option or command You can also use the joystick to scroll and select options if your device has this capability Setting Configuration Code Options Back Certain variants of iPassConnect for S60 software require a configuration code to be entered upon first launch of the software If you had received a configuration code along with the software please enter this code when prompted before proceeding further Note that the code is case sensitive Once a valid code is entered the client will download the latest configuration and directory information An Internet connection Wi Fi or cellular needs to be enabled in order to receive this update To configure iPa
19. ribed below To Exit from iPassConnect Select Options gt Exit Pa iPassConnect for Nokia S60 User Guide 2009 iPass Inc iPass Version 1 9 January 2009 Page 8 Connecting and Disconnecting Upon launch the iPassConnect client scans for Wi Fi networks within range and lists them This list displays both iPass enabled networks and non iPass networks arranged in most preferred to least preferred order It is refreshed periodically thereafter Connecting to a Wi Fi Network Though the basic procedure for connecting to Wi Fi networks is the same for both known and unknown networks you might be prompted for credentials in case of unknown networks To connect using iPassConnect x iPassConnect 0 1 Choose the desired network from list and a Li aR 2 iPassConnect displays various status wi C QA Linksys i messages and finally shows the message iRoam al Connected upon successful connection i Tata Indicom Wi Fi al ket pl option Connect changes to Wayport Access al isconnect gs XY BLD a wal To disconnect from iPassConnect BLD BBSM al Scroll to the connected network and Options Connect select Disconnect Manually Connecting to 3G Networks You can manually connect to 3G networks also if required To manually connect to 3G network 1 Select Options gt Connect to 3G Packet Data Note that this option will be displayed only if you had enabled Fallback to 3G Packet Data See section Enablin
20. ssConnect using configuration code 1 iPassConnect prompts for the Configuration code when you launch the client for the first time 2 Key in valid configuration code and select OK An Invalid code message will be displayed in case of incorrect code Please enter a valid configuration code to 3 iPassConnect connects to iPass Directory server and downloads the latest proceed configuration and directory information Nat Note that the device needs to be connected to the Internet using a non iPass Wi Fi connection or cellular connection for this process to complete 4 Please restart your device when prompted Setting iPass Credentials iPassConnect can store your iPass login credentials making it easier and faster for you to log in If an iPass account has not been assigned to you by your company you can obtain an individual account by registering at http www ipassconnect com S560 either using your PC or from this device after connecting using a personal Wi Fi connection iPassConnect for Nokia S60 User Guide 2009 iPass Inc Version 1 9 January 2009 Page 6 iPass To set your iPass user credentials x Settings UserLogin ge 1 Select Options gt Settings gt User Login 2 Key in your Username Password and Domain name in the boxes provided Password 3 Select OK to save your changes AK KKK Furthermore you can register for iPass connectivity from this screen if required Domain 4
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