AVG 8.0 Desktop and Server Protection (User Manual)
Contents
1. Start the installation from the previously downloaded AVG for Windows installation file see Downloading installation and documentation files chapter for download links Set the updating options or other necessary settings as needed 2 2 Central AVG Installation to Workstations with AVG Installer Wizard Lite The AVG Network Installer Wizard Lite allows you to create installation scripts for on site installation The Wizard is part of AVG Admin 8 0 for Windows installation and can be installed simply by choosing Lite Installation during the installation process In such case no console for administration will be installed and no AVG DataCenter will be deployed After installation go through the AVG Admin Deployment Wizard Lite and confirm all steps The wizard will create AVGUpdate folder on the C drive by default or drive that is indicated in your overview at the end of the Wizard Then launch AVG Network Installer Wizard Lite which will quickly guide you through the AVG script creation process The script can then be used to install AVG on your stations In the first step fill in the requested values License number is a mandatory field that must be filled in Alternatively you may check the Name and or Company checkboxes and fill in the appropriate values In this dialogue you need to choose where the installation script will be saved If the location does not contain the latest AVG installation package the wizard will try to2. eee eee eee eee 3 2 Remote AVG Installation sesssscscccnscccncccseceeeeeeeeeeeeeneeS ESOS ee eee EERO R EERE 4 2 1 Remote AVG Installation Small Networks sssss s sssssssssessssssnnnnnnunsnnnunnunsnnnnnnnunnnnnnunnnn 4 2 2 Central AVG Installation to Workstations with AVG Installer Wizard Lite sssssssssssrsssrres 5 3 Remote AVG Installation Medium Size Networks sccsssscscccnucuceueeeeuenueuenueeeueneeunnnens 7 3 1 Basic OVERVIOW chides seers ttecidders ies decneseseden ate EEEE TEETE nE ENEE OKEE EEEE ni 7 3 2 AVG Admin Server Database Selection sss ssssssssssnenssnassnunnannnnnnannnnunannunannnannanunnnnnnnnnn 7 3 3 AVG Admin Server installation and deployment TOE Cee eT cv ec reece rere Tree er rere crn errs 8 3 4 AVG Installation on Client workstations treet terete eee eee ete eee eee eee ene eee nee 9 3 4 1 Direct Installation TOP TTSSICLCOS OCCT PSCC ESS SSC Eee eee eee eee eee eee eee eee eee eee eee eee ee ee eee eee 9 3 4 2 Remote Installation on Windows XP Home TUTE TEE COC EE LET OCCT ETTET 9 3 4 3 Remote Installation using Wizard LERRA ARRARIR ARIER Tee E TREE AR KERA R RARR ARRARIR AE ere ee ees 9 4 FAQ and Technical SUPPOrt sssss s5sss5uuuuuuuuunnnunnnnnnnnnnnnnn n 12 AVG 8 0 Anti Virus Network Edition 2008 Copyright AVG Technologies CZ s r o All rights reserved 2 AVG 1 Introduction This quick guide contains brief installation instructions for the AVG 8 0 Anti Virus Network Editio
3. AVG AVG 8 0 Anti Virus Network Edition Installation Quick Guide Document revision 80 2 7 4 2008 Copyright AVG Technologies CZ s r o All rights reserved All other trademarks are the property of their respective owners This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzech library Copyright c 1996 2001 Jaromir Dolecek lt dolecek ics muni cz gt This product uses compression library zlib Copyright c 1995 2002 Jean loup Gailly and Mark Adler This product uses compression library libbzip2 Copyright c 1996 2002 Julian R Seward This product uses Crypto library Copyright c 1995 2003 Wei Dai This product uses Embedded Firebird SQL Engine without source code modifications in accordance to license conditions InterBase Public License v 1 0 http www borland com devsupport interbase opensource IPL html Firebird SQL Engine is available on project home pages http www firebirdsql org This product uses Crystal Reports runtime library Copyright c 2005 Business Objects S A AVG 8 0 Anti Virus Network Edition 2008 Copyright AVG Technologies CZ s r o All rights reserved 1 Contents L Introduction ssssceccccccccesccccscceeeeeeessneeeeeeeeeeeneeeeeeeeeeeeeaeeeeeeeeeeeeeaeeeeeeeeeeaaeeeeeeeeeeeaannenee 3 1 1 Downloading installation and documentation files tttstttee tee e eee e eee eee ee
4. ase prepare the following information The size of your network the file server type number of network workstations operating systems on the client workstations in the network average HW parameters of the client workstation or rather the minimum parameters LAN or WAN and the connection quality for WAN your demands for your AVG Edition administrator s requirements and administration extent AVG 8 0 Anti Virus Network Edition 2008 Copyright AVG Technologies CZ s r o All rights reserved 12
5. can select the Advanced mode by selecting the option Advanced mode at the beginning of the wizard If the option is not selected the program will run in the Basic mode recommended for most users In the Choice of installation method step select Remote network installation option For proper remote installation the wizard will first install and start the AVG Agent service on the target station then transfer the AVG installation files and process the installation accordingly By following and completing the wizard you will be able to install AVG on your stations remotely Note For detailed information on this topic please refer to documentation AVG Internet Security Network Edition AVG 8 0 Anti Virus Network Edition 2008 Copyright AVG Technologies CZ s r o All rights reserved 11 AVG 4 FAQ and Technical Support Should you have any questions about AVG either business or technical please refer to the FAQ section of the AVG website at www avg com If you do not succeed in finding help this way contact the technical support department at support avg com Be sure to include your AVG License number in the body of the e mail If you have gone through this documentation and you are still not sure about what level or type of AVG Edition functions are best for you we recommend that you consult the AVG technical support department support avg com To help us find the best solution for AVG implementation on your network ple
6. download the file from the Internet once you click the Next button In such a case please make sure your Internet connection is available You can choose one of the following e Portable data storage medium USB drive If you have not done so already insert a removable USB device Flash drive portable hard drive etc and hit the Refresh button to see the device in the drop down list Make sure the drive is not write protected e Folder AVG 8 0 Anti Virus Network Edition 2008 Copyright AVG Technologies CZ s r o All rights reserved 5 AVG Selecting this option will let you choose a folder where the script will be stored If you choose a network folder make sure it has correct write access rights If the script creation proceeded successfully you will see a confirmation dialogue Click the Finish button to close the wizard To use the script saved to a folder 1 Copy the whole contents of the previously chosen folder to your station Note If you used a network folder for storing the script you can navigate to that folder directly over the network 2 On the station navigate to this folder and run the AvgSetup bat file 3 The command line window will appear and the installation will begin 4 Once the installation is completed the window will close automatically To use the script from a removable device 1 Insert the removable device to your station 2 If the autorun feature is enabled in the station s operating sy
7. e same computer as AVG Admin Console will be installed select a file server with the OS Windows installed and to which all client stations are connected The file server should be turned on at all times If you want to install the AVG DataCenter and AVG Admin Console separately select a permanently running file server with the OS Windows installed to which all client stations are connected e any OS Windows powered computer for AVG Admin Console it is better to select a computer turned on at all times as well but it is not essential AVG Admin 8 0 for Windows installation can be launched using the downloaded exe file see chapter Downloading installation and documentation files for download links Note For detailed information on installation and deployment please refer to documentation AVG Internet Security Network Edition 3 4 AVG Installation on Client workstations Warning For individual stations in your network that use a personal firewall you will probably need to allow certain ports and set specific system features in order to be able to correctly use AVG remote installation For a complete overview of these requirements please see the AVG Internet Security Network Edition manual For most users we recommend using the AVG Network Installer Wizard for workstation installation Basic overview of the installation types 3 4 1 Direct Installation Directly you can install AVG manually on every single station serv
8. er in the network and then connect them manually to the AVG 8 0 Anti Virus Network Edition This option can be used for all Windows platforms To be able to successfully manage your AVG stations remotely you must include the Remote Control Communication Library component during the AVG installation process Once this component is correctly installed you must manually specify the correct AVG DataCenter Connection String AVG 8 0 Anti Virus Network Edition 2008 Copyright AVG Technologies CZ s r o All rights reserved 9 AVG For a detailed description of AVG installation please refer to the AVG 8 0 Internet Security or your appropriate edition User Manual available for download in the downloads section of AVG website www avg com Note You can also insert the AVG DataCenter connection string directly during AVG installation on the station To insert the string on the station open the AVG User Interface and navigate to the Advanced settings via upper menu Tools Advanced Settings Select Remote Administration group 3 4 2 Remote Installation on Windows XP Home The installation process on stations with these operating systems is the same as installation on stations running the Windows 2000 2003 XP Professional OS However due to the restrictions of these older operating systems it is not possible to run the automatic installation of the AVG Agent service Therefore before you start AVG installation on all stations with
9. min Server AVG DataCenter supports one embedded and several standalone commercial SQL database systems You will be able to choose specific database system during deployment process AVG Admin Deployment Wizard starts after installation e AVG Admin Console is a program for administration of AVG stations It communicates directly with the AVG Admin Server e AVG Network Installer The AVG Network Installer Wizard helps you to automatically install AVG on remote stations with only a few clicks 3 2 AVG Admin Server Database Selection There are several database server options you will be able to choose a specific one during Deployment Wizard e Firebird AVG 8 0 Anti Virus Network Edition 2008 Copyright AVG Technologies CZ s r o All rights reserved 7 i AVG This solution is appropriate for smaller networks with up to 150 stations The database is a standard part of AVG 8 0 Anti Virus Network Edition installation e Microsoft SQL Server 2005 Express Edition A reduced version of the Microsoft SQL Server it can serve up to 1000 stations The product is not a standard part of AVG 8 0 Anti Virus Network Edition Its usage is not limited by any commercial license e Microsoft SQL Server 2000 2005 This engine can serve over 1000 stations in large networks It is not a standard part of AVG 8 0 Anti Virus Network Edition and its usage is bound to the Microsoft SQL Server license Oracle 10g This engine can serve
10. n 1 1 Downloading installation and documentation files You will need to download the following files Installation packages essential e AVG 8 0 for Windows http www avg com ww download prd asn This installation package serves as one installation source for AVG 8 0 Internet Security and AVG 8 0 File Server alternatively also other non network AVG editions AVG Admin 8 0 for Windows http www avg com ww download prd asn This installation package can be used to install all network editions Documentation files recommended We recommend that you download all main guides covering all topics in deeper detail e AVG Anti Virus 8 0 for details about AVG client installation http www avg com ww download prd aav tba2 AVG Anti Virus Network Edition 8 0 for details about remote administration http www avg com ww download prd ane AVG 8 0 Anti Virus Network Edition 2008 Copyright AVG Technologies CZ s r o All rights reserved 3 AVG 2 Remote AVG Installation First choose your type of network Small network up to 20 workstations If your network consists of about 20 workstations or less we recommend following the steps described in the Remote AVG Installation Small Networks chapter This type of installation is suitable for small networks with no differentiation of access rights levels It allows the administrator to install AVG centrally to all workstations in the network This ins
11. over 1000 stations in large networks It is not a standard part of AVG 8 0 Anti Virus Network Edition and its usage is bound to a commercial license If you choose a database type that is different to the one you have been currently using the Wizard can import the contents of the previously exported AVG DataCenter into the newly chosen database type 3 3 AVG Admin Server installation and deployment Installation of AVG DataCenter AVG Admin Server and AVG Admin Console applications is executed from a single installation package You can install and deploy different components roles of AVG Remote Administration to different servers stations There is no need to install everything on one machine Once you finish product installation you will proceed to the deployment process that allows you to deploy different server roles For example the AVG DataCenter role can be deployed to some central server in your network If your network or number of stations is large you can deploy the ProxyServer role to multiple servers across the network to achieve load balancing and adequate bandwidth usage Also the AVG Admin Console central application for administration of your stations can be installed to a different station and the administrator can manage the stations from any place AVG 8 0 Anti Virus Network Edition 2008 Copyright AVG Technologies CZ s r o All rights reserved 8 AVG Should you want to deploy the DataCenter role to th
12. stem the installation will start automatically 3 If not open the removable device disk letter and run the AvgSetup bat file manually 4 The command line window will appear and the installation will begin 5 Once the installation is completed the window will close automatically Note For detailed information on this topic please refer to documentation AVG Internet Security Network Edition AVG 8 0 Anti Virus Network Edition 2008 Copyright AVG Technologies CZ s r o All rights reserved 6 AVG 3 Remote AVG Installation Medium Size Networks 3 1 Basic Overview AVG Admin 8 0 for Windows allows you to install AVG centrally to all workstations in your network You can then remotely supervise control and update AVG workstation installations Within this and others installation guides you will encounter the following terms e AVG Admin Server The AVG Admin Server stores data in a database AVG DataCenter and performs the role of a mediator between the AVG DataCenter and stations AVG Admin Server may also work as a local update source The AVG DataCenter is a database that contains the entire configuration for AVG stations including scan and tasks settings All stations with AVG installed as well as the AVG Admin Console program communicate with the AVG DataCenter The communication is possible only if the Remote Control Communication Library component is properly installed on all stations connected to the AVG Ad
13. tallation type is suitable in cases where at least one of the following statements is true o you administrate a small network with mutually connected computers possibly without a real file server o you want to perform AVG installation centrally to all workstations and leave administration completely up to the workstation user o you do not differentiate access rights levels in your network and any user can also be the network administrator o If you have decided that this variant is suitable for your needs you can choose from two possible installation process options e Medium or large network more than 20 workstations If your network consists of more than 20 workstations follow the complete list of steps mentioned in the Remote AVG Installation Medium Size Networks chapter 2 1 Remote AVG Installation Small Networks Individual installation of AVG on every workstation In this case you will not use the possibility of installing AVG centrally Instead you will install AVG manually on every single workstation in your network Also you need to manually set up the AVG configuration for each workstation The installation procedure for individual workstations is as follows AVG 8 0 Anti Virus Network Edition 2008 Copyright AVG Technologies CZ s r o All rights reserved 4 AVG Prepare your license number to be found on a card in your AVG installation package or in your e mail if you ordered electronically
14. the Windows XP Home operating system it is necessary to install the AVG Agent service manually or using the login script Remote installation on stations with Windows XP Home operating system requires manual installation and start of the AVG Agent service if it is not already running on the station The AVG Agent application is available in every AVG Remote Administration installation Assuming your installation drive is C the path to the application would be C Program Files AVG AVG8 Admin Console For the AVG Agent to function properly you need to copy the following files to your station first avgagent exe avgagent_cz Ing avgagent_fr Ing avgagent_ge Ing avgagent_it Ing AVG 8 0 Anti Virus Network Edition 2008 Copyright AVG Technologies CZ s r o All rights reserved 10 AVG avgagent_pb Ing avgagent_us Ing Once done navigate to the folder where you saved the AVG Agent on your station and run the following command avgagent exe install start Once the AVG Agent is installed you will be able to proceed with remote installation of AVG 3 4 3 Remote Installation using Wizard The AVG Network Installer Wizard allows you to remotely install AVG on stations or to create installation scripts for on site installation The wizard can be launched from the Windows Start menu All Programs AVG 8 0 Remote Administration AVG Network Installer Wizard The wizard can be run either in the Basic or Advanced mode You
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