Bissell Velocity Bagged Rewind Vacuum 38632 Owner's Manual
Contents
1. Extension Wand Use with desired attachment for longer reach D TurboBrush Tool Use rotation brush action for small flat areas such as stairs and cushions Press gently down and pull towards you in raking motion too much pressure will cause brush to stop rotating 8 Bissell www bissell com NOTICE The floor brush will continue to rotate while you use your vacuum for above floor cleaning To prevent carpet ne do not lean on the vacuum or let the powerfoot tilt forward 800 237 7691 Maintenance and care Cleaning the pre motor filters The pre motor filters protect the motor from debris Use only genuine BISSELL replacement filters in your Velocity Rewind Bagged vacuum 1 Unplug the cleaner from electrical outlet 2 Remove the Bag Tank and vacuum bag as described on page 6 3 One premotor filter is located inside the Bag Tank Remove the filter and its plastic cage Separate the filter from the cage and wash by hand in warm water Mild detergent may be used if desired Rinse well then air dry thoroughly before replacing the pre motor filter 4 The other pre motor filter is located underneath the Bag Tank in the round center portion of the Lock n Seal lever Remove the small round filter and any debris on top of it Rinse under warm water air dry completely before replacing Cleaning the post motor filter The post motor filter assists in the filtration process to return clean air to2. ET Saturday 9am 8pmET Sunday 10am 7pm ET Or write BISSELL Homecare Inc PO Box 3606 Grand Rapids MI 49501 ATTN Consumer Care Or visit the BISSELL website www bissell com When contacting BISSELL have model number of cleaner available Please record your Model Number Please record your Purchase Date NOTE Please keep your original sales receipt It H provides proof of purchase date in the event of a Bissell warranty claim See Warranty on page 15 for details 2013 BISSELL Homecare Inc Grand Rapids Michigan All rights reserved Printed in Korea Part Number 1 10 4606 Rev 09 12 Visit our website at www bissell com 16 Ar www bissell com 800 237 7691
3. LIMITED WARRANTY THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE TWO YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE Some states do not allow limitations on how long an implied warranty last so the above limitation may not apply to you NOTE Please keep your original sales receipt It provides proof of date of purchase in the event of a warranty claim 15 Bissell www bissell com 800 237 7691 Don t forget to register your product Registering is quick easy and offers you benefits over the lifetime of your product You ll receive BISSELL Rewards Points Automatically earn points for discounts and free shipping on future purchases Faster Service Supplying your information now saves you time should you need to contact us with questions regarding your product Product Support Reminders and Alerts We ll contact you with any important product maintenance reminders and alerts Special Promotions Optional Register your email to receive notice of offers contests cleaning tips and more Visit www bissell com registration now BISSELL Consumer Care For information about repairs or replacement parts or questions about your warranty call BISSELL Consumer Care 1 800 237 7691 Monday Friday 8 am 10 pm
4. hose to the right to lock into place 2 Grasp the Quick Reach Handle and slide the end of the hose into the hose wand base Snap the hose into the upper hose clip on handle 3 Slide the extension wand and crevice tool together into storage clip 4 Snap the combination tool into the storage clip 5 Attach the TurboBrush Tool by lining up 5 with base of holder in handle and push back to snap into place Bissell www bissell com 800 237 7691 Operations Install Febreze vacuum bag Never reuse a vacuum bag Use only BISSELL A WARNING bag model 3267 vacuum bags in your Do not operate cleaner BISSELL Velocity Bagged vacuum with damp or wet filters i or without vacuum bag ee l ee een eae and all filters in place 1 Remove the plastic bag that contains the Febreze bag which was included with your vacuum 2 D a laste 6s Bape Aebress ind related Wademsatin ore mama by Tha Pania Lambi Company NOTE If difficult to open you Ea semen omenan naaenaam Pean eee a bei may need to use scissors to sermon rawan n carefully cut open the bag pen z 2 Locate the Febreze scent tag at the febrece bottom seal of the vacuum bag Carefully pull the tab along the perforated lines in the center of the scent tag NOTE Only a portion of the overwrap should be removed 3 Discard the perforated piece of plastic 6 e removed and proceed with the ollowing installation instructions To ins
5. over rotating floor brush in the space between the bristles 4 Place ends of rotating floor brush down into slots 5 Turn rotating floor brush by hand in the direction of the motor pulley If properly installed drive belt alse itself on rotating brush 6 Reposition brush cover and fasten 5 screws back into place Brush Cover Bissell www bissell com teary 800 237 7691 Maintenance and care Clearing a clog S ee Low suction or poor pickup may be due to a clog in the vacuum If you notice a change in the sound of the vacuum motor check for clogs 1 Turn power OFF Unplug the vacuum from electrical outlet 2 Remove the Bag Tank from the vacuum cleaner by sliding the Lock n Seal lever from right to left into the Unlock position Check the upper tank for debris build up or clogs 3 To check the suction inlet for a clog remove the Dirt Path Ramp by twistin clockwise and pulling the ramp straight down out of the upper tank The suction inlet is located in the upper right corner of the upper tank 4 Grasp the Quick Reach Handle and lift up to separate the Hose Wand from the Hose Wand Base to check for clogs in the base the wand and the hose Remove Screw 5 Remove the screw attaching the Hose Wand Base to the vacuum Straighten the Hose Wand Base and unclog with a long narrow object such as a broomstick 6 If the clog persists follow the instructions for checking th
6. the room 1 Turn power OFF Unplug vacuum cord from electrical outlet 2 Locate filter behind door on side of vacuum Remove and replace when filter becomes dirty The white pleated filter is NOT washable Select model 18M9 W includes an Activated Carbon Filter that follows the same operation and replacement instructions Bissell www bissell com a Pre Motor Filter 800 237 7691 Remove Filter 10 Maintenance and care Checking rotating floor brush and drive belt Check your vacuums rotating floor brush and drive belt regularly for wear or damage 1 Turn power OFF Unplug vacuum cord from electrical outlet 2 Place handle in low position and turn vacu um over so bottom side is facing up 3 Using a screwdriver remove the five screws and lift brush cover off 4 Grasp rotating floor brush at both ends and lift Molor 5 Clean strings hair and other debris from Pulley PF rotating floor brush motor pulley and drive belt areas 6 Check drive belt for wear cuts or stressed areas 7 Check air passageway for obstructions Remove debris from this area Replace drive belt 1 Turn power OFF Unplug vacuum cord from electrical outlet 2 With rotating brush removed steps 1 4 of checking rotating floor brush and drive belt grasp old drive belt and remove from motor pulley Discard old drive belt 3 Place new drive belt over motor pulley and stretch other end
7. Bissell o S Earn BISSELL Rewards Register your pro uct today b A VELOCITY bagged REWIND USER S GUIDE 3863 SERIES 2 J Thank You 3 Safety Instructions 4 Product View 5 Assembly 6 8 Operations 9 12 Maintenance and Care 13 Troubleshooting 14 Replacement Parts 14 Accessories 15 Warranty 16 Consumer Care Thanks for buying a BISSELL vacuum We re glad you purchased a BISSELL vacuum Everything we know about floor care went into the design and construction of this complete high tech home cleaning system Your BISSELL vacuum is well made and we back it with a limited two year warranty We also stand behind it with a knowledgeable dedicated Consumer Care department so should you ever have a problem you ll receive fast considerate assistance My great grandfather invented the floor sweeper in 1876 Today BISSELL is a global leader in the design manufacture and service of high quality homecare products like your BISSELL vacuum Thanks again from all of us at BISSELL err 4 Art Mark J Bissell Chairman amp CEO Bissell www bissell com 800 237 7691 IMPORTANT SAFETY INSTRUCTIONS When using an electrical appli ance basic precautions should be observed including the following READ ALL INSTRUCTIONS BEFORE USING YOUR UPRIGHT VACUUM Always connect to a polarized outlet left slot is wider than right Unplug from outlet when not in use and before conducting maint
8. e rotating floor brush on page 10 and inspect the air passageway for obstuctions Bissell www bissell com 800 237 7691 Maintenance and care TurboBrush Tool maintenance 1 Turn power OFF Unplug vacuum cord from electrical outlet 2 Turn tool so bottom side faces up and remove the two screws 3 Remove the faceplate and clear any obstructions 4 Remove the brush from the drive belt to clean debris 5 Reposition the drive belt on the brush and place ends of brush in slots on the side Reposition faceplate and secure with two screws N l Bissell www bissell com as 800 237 7691 Troubleshooting Vacuum cleaner won t turn on Possible causes 1 Power cord not plugged in 2 Blown fuse tripped breaker 3 Damaged cord Vacuum cleaner won t pick up Possible causes 1 Clog in hose or elsewhere in vacuum 2 Filters are dirty Dirt container is full ga Hose not attached properly Dirt container or upper tank not installed properly Incorrect height adjustment Crack or hole in hose Broken or worn drive belt 9 Rotating floor brush jammed 10 Rotating floor brush bristles worn Tools won t pick up Possible causes 1 Clog in hose or elsewhere in vacuum 2 Filters are dirty 3 Dirt container is full 4 Dirt container or upper tank not installed properly Crack or hole in hose Visible dirt escaping from cleaner Possible causes 1 Dirt container full 2 Filters missing or installed i
9. enance A WARNING reduce the risk of fire electric shock or injury HM Do not modify the polarized plug to fit a non polarized outlet or extension cord Do not leave vacuum cleaner unattended when it is plugged in Unplug from outlet when not in use and i es servicing Unplug before attaching the TurboBrush Do not use outdoors or on wet surfaces Do not allow children to operate vacuum cleaner or use as a toy Close attention is necessary when used by or near children Do not use for any purpose other than described in this user s guide Use only manufacturer s recommended attachments Do not use with damaged cord or plug If appliance is not working as it should has eek dropped damaged left out doors or dropped into water have it repaired at an authorized service center HM Do not pull or carry by cord use cord as a handle close a door on cord or pull cord around sharp edges or corners Do not run appliance over cord Keep cord away from heated surfaces HM Do not unplug by pulling on cord To unplug grasp the plug not the cord HM Do not handle vacuum cleaner or plug with wet hands Do not put any object into openings Do not use with any opening blocked keep openings free of dust lint hair and any thing that may reduce air flow E Keep hair loose clothing fingers and all parts of body away from openings and moving parts Bissell www bissell com E Turn off all controls bef
10. harge from the date of purchase by the original purchaser for two years any defective or malfunctioning part See information below on If your BISSELL product should require service This warranty applies to product used for personal and not commercial or rental service This warranty does not apply to fans or routine maintenance components such as filters belts or brushes Damage or malfunction caused by negligence abuse neglect unauthorized repair or any other use not in accordance with the User s Guide is not covered If your BISSELL product should require service Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area If you need information about repairs or replacement parts or if you have questions about your warranty contact BISSELL Consumer Care Website or E mail www bissell com Or Call BISSELL Consumer Care 1 800 237 7691 Monday Friday 8 am 10 pm ET Saturday 9 am 8 pm ET Sunday 10am 7pm ET Or Write BISSELL Homecare Inc PO Box 3606 Grand Rapids MI 49501 ATTN Consumer Care BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT BISSELL S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE
11. ith foot to place vacuum into cleaning positions 1 Upright For storage transporting and above floor cleaning with tools e Transport in upright position by tilting vacuum on rear wheels and push aal or use carrying handle on back of handle base Normal cleaning Press handle release pedal once for most household floor cleaning 3 Low cleaning From normal cleaning position press handle release pedal once for cleaning under low furniture Height adjustments Turn dial on powerfoot to adjust to one of five height adjustments If dial is dif ficult to turn tilt the cleaner back slightly to take the weight off the foot while turning Lowest Setting For low pile carpet and barefloors Medium Setting For medium pile carpet Highest Setting For high pile and most shag carpet Adjust to high setting if difficult to push Bissell www bissell com 800 237 7691 Operations Tools Attach desired tool to hose for above floor cleaning surfaces or hard to reach areas 1 Remove Hose with vacuum in upright position grasp the Quick Reach Handle to separate hose from hose base 2 Attach tools by firmly pushing onto vacuum hose or extension wand A Combination dusting brush upholstery tool Rotate for desired use Use brush side to dust or for blinds books lamps shelves and baseboards Use uphol stery side to for furniture drapes and fabrics B Crevice Tool Use in tight nar row spaces C
12. ncorrectly Cord will not retract Possible causes 1 Cord is knotted or twisted A WARNING To reduce the risk of electric shock turn power switch off and disconnect Haale plug from electrical outlet before performing maintenance or troubleshooting checks Remedies 1 Check electrical plug 2 Check replace fuse or reset breaker 3 Refer to a BISSELL authorized service center for repair or replacement Remedies 1 Follow instructions on page 11 for clearing clogs 2 Check and clean or replace pre motor and post motor filters see page 9 3 Empty dirt container A Grasp quick reach handle and firmly push hose wand onto the hose wand base Position correctly and lock in place Adjust powerfoot to correct height setting Check hose and replace if needed Replace drive belt see page 10 Remove brush and clean debris from brush ends 10 Replace brush Remedies 1 Follow instructions on page 11 for clearing clogs 2 Check and clean or replace pre motor and post motor filters see page 9 3 Empty dirt container 4 Position correctly and lock in place 5 Check hose and replace if needed Remedies 1 Empty dirt container 2 Check pre motor and post motor filters for correct installation Remedies 1 Follow instructions on page 7 Other maintenance or service not included in the manual should be performed by an authorized service representative Thank you for selecting a BISSELL product Please do not retu
13. ore plugging or unplugging vacuum cleaner Use extra care when cleaning stairs Do not pick up flammable materials lighter fluid gasoline kerosene etc or use in the presence of explosive liquids or vapors HM Do not pick up toxic material chlorine bleach ammonia drain cleaner etc E Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil base paint paint thinner some moth proofing substances flammable dust or other explosive or toxic vapors HM Do not pick up hard or sharp objects such as glass nails screws coins etc Do not pick up anything that is burning or smoking such as cigarettes matches or hot ashes Do not use without dust bag and filters in place Use only on dry indoor surfaces Keep appliance on a level surface Do not carry the vacuum cleaner while it is running Hold plug when rewinding onto cord reel Do not allow plug to whip when rewinding SAVE THESE INSTRUCTIONS FOR FUTURE USE THIS APPLIANCE HAS A POLARIZED PLUG To reduce the risk of electric shock this appliance has a polarized plug one blade is wider than the other This plug will fit in a polarized outlet only one way If the plug does not fit fully in the outlet reverse the plug If it still does not fit contact a qualified electrician to install a proper outlet Do not change the plug in any way This model is for household use only 800 237 7691 Product view Handle S
14. rn this product to the store For any questions or concerns BISSELL is happy to be of service Contact us directly at 1 800 237 7691 Bissell www bissell com 13 800 237 7691 Replacement parts Item Part No Part Name 1 3267 Febreze BISSELL bag model 3267 3 pack 2 9932 BISSELL bag model 3267 3 pack 3 32074 Style 9 Drive Belt 2 pack 4 203 2468 Hose Assembly 5 203 2449 Brush Dowel 15 6 32076 Style 7 9 16 Post Motor Filter 7 203 2623 Pre Motor Filter 8 203 1215 Pre Motor Filter 1 2 3 4 5 6 7 8 onon a amp Accessories These items are available for purchase as accessories for your BISSELL vacuum To purchase call 1 800 237 7691 or visit www bissell com Item Part No Part Name 1 203 2447 TurboBrush Tool 2 203 1063 Crevice Tool 3 203 1059 Combination Dusting Upholstery Brush 4 203 1084 Extension Wand 2 g Ff Bissell www bissell com 800 237 7691 Warranty This warranty gives you specific legal rights and you may also have other rights which may vary from state to state eu heed additional instruction regarding this warranty or have ques tions see what it may cover please contact BISSELL Consumer Care by E mail telephone or regular mail as described below Limited Two Year Warranty Subject to the EXCEPTIONS AND EXCLUSIONS identified below upon receipt of the product BISSELL will repair or replace with new or remanufactured components or products at BISSELL s option free of c
15. tall your vacuum bag A 4 Unplug cleaner from electrical outlet 5 Remove the Bag Tank and detach the tank lid 6 Align the bag opening with the tank lid inlet and attach the cardboard bag col lar to the tank lid 7 Attach the tank lid to the tank and rein _ 7 sert the tank into the vacuum cleaner Slide the Lock n Seal lever into the Lock position to secure the Bag Tank in place Experience the odor elimination technology and freshness of Febreze as you vacuum with a Febreze vacuum bag NOTE Do not operate vacuum cleaner without a vacuum bag Febreze and related trademarks are owned by The Procter amp Gamble Company e Cincinnati Ohio and used under license by NOTICE BISSELL Homecare Inc Unscented replacement bags are available on Bissell com and through BISSELL Consumer Care See page 14 for ordering information 6 Bissell www bissell com 800 237 7691 Operations Automatic cord rewind 1 Gently pull out power cord and stop when yellow line is visible Do not pull power cord beyond the red line Plug cord into electrical outlet 2 To return cord turn vacuum power switch OFF and remove plug from outlet Hold plug and press automatic cord button to wind cord inie reel Do not allow plug to whip when rewinding Power switch The power switch is located just below the handle on the side of the vacuum I ON O OFF Handle position Press the handle release pedal w
16. tretch Hose TurboBrush Tool Cord Clip Hose Clip Dirt Path Ramp Power Switch Crevice Te A eB Tool Quick Reach Combination Handle Dusting Brush Upholstery Tool Extension Wand Post Motor Bag Tank Filt bag inside Hose W Automatic Cord Wand Lock n Rewind Seal Lever Handle Release Pedal Furniture Protection Powerfoot Height Guard Adjustment A WARNING A WARNING Do not plug in your vacuum Plastic film can be dangerous cleaner until you are familiar with all instructions and operating procedures To avoid danger of suffocation keep away from babies and children 4 Bissell www bissell com N 800 237 7691 Assembly The only tool you ll need to assemble your vacuum cleaner is a Phillips head screwdriver Attach handle to vacuum es _ 1 Locate the vacuum handle and remove the screw packet taped to the base of the handle 2 Stand the vacuum ee and slide the base of the handle firmly into the grooves at the top of the vacuum body 3 Check to be sure the handle is fitted to the vacuum body If there is a gap in front continue to push firmly until the handle is flush 4 Insert the screw provided from the screw packet into the existing hole Tighten securely with a screwdriver Attach vacuum hose and tools 1 Line up tabs on the base of the Twist n Sna ioe with the corresponding notches on the hose collar Turn the
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