Avaya one-X User's Manual
Contents
1. Select Options amp Settings or Phone Settings Press Select or OK Select Screen amp Sound Options Press Select or OK Select Personalized Ringing Press Change or OK to see alist of the available ring patterns Selecta ring pattern to listen to it Press Play or OK to hear it again Press Save to make it your ring pattern 12 Avaya one X Deskphone Edition for 9630 9630G IP Telephone User Guide Avaya Menu Changing the language ONDARON gt Press Avaya Menu Select Options amp Settings or Phone Settings Press Select or OK Select Screen amp Sound Options Press Select or OK Select Language Select a display language Press Select or OK Press Yes to confirm the selected language Editing button labels You can change the labels that are displayed for your extensions features and abbreviated dial or speed dial buttons For example you can change the label for your extension to My Line ND URWN 11 Press Avaya Menu Select Options amp Settings or Phone Settings Press Select or OK Select Application Settings Press Select or OK Select Personalize Labels Press Change or OK Select the label you want to edit Note If the label you want to edit is on the Features menu scroll right to access the Features menu and select the label you want to edit Press Edit Edit the label Note Press Clear to clear all text fields and s2. AVAYA Avaya one X Deskphone Edition for 9630 9630G IP Telephone User Guide 16 300700 Issue 3 May 2007 Contents Contents NOCES EA AA Ea EK Pena 5 Introduction to the 9630 9630G IP Telephone oo oo 7 PA sn A 7 SCHON SN Na bi NE EA 8 Helena lan Le ia kn ae aa RN Ne en Ba 9 PAG PG Ban AP Pi 9 GPIO SIN ama aa BA na 9 Setting Go To Phone Screen on Calling en eta kh ema Heba 10 Setting the Go To Phone Screen on Ringing akan anna asam 10 Selling redid ODUONG sontak kaka 10 GODINA Coll UMOS as na nan 11 aa ni NN ni 11 Adjusting the brightness or contrast of the display ooooo o Wo 11 Taming button click sounds on and Off sen aones sensasi 11 Taming enor neson OF ON AN AN 12 Toming large tart on or O eonna akik kia na Te Changing the nng Puasa 12 anging the Ang UBS esek sala jaka basa 12 Edmo beton APE Bin naa aa aa aa 13 Ba BR tr aa Tirrert ss Tyy terre ere 13 Ping YON DOW ea aa una 13 Pe am am mma ab Mm nk 13 Accessing the Features Menu 4 Joo o o WoooWoo Wcoodomkehbkkakeh bhabi kata ha 14 Calling a person from the directory kes kam 14 Configuring simultaneous ringing for multiple telephones EC500 iiii 14 PS OT a Gall mama maan 14 Sending an incoming call directly to voicemail iomooo 15 Ignoring an incoming Call oo 15 Making a e alleo RRRS 15 eano aO KEKE NS AN EN NN NS 15 Rising Te nk RI NN RR NN KN Bu 15 Calling a person from the Contacts list an kada
3. Clearing all entries from the call log Clearing all entries from a call log might or might not delete all of the entries in every log For example if you are viewing the Outgoing Calls list only outgoing calls are deleted Issue 3 May 2007 21 Turning off call logging from the call log However if you are viewing the All Calls list pressing Clear All deletes all calls from the call log Press Call Log Select the list you want to delete Press More gt Clear All to delete all of the entries in the list you are viewing Press Clear All again or OK to confirm BB WNA Turning off call logging You can turn call logging on or off If you have bridged call appearances on your phone you can choose whether or not to include calls to your bridged lines in your call log Press Avaya Menu Select Options amp Settings or Phone Settings Press Select or OK Select Application Settings Press Select or OK Select the type of call logging you want to turn off Note To turn logging of bridged lines on or off select Log Bridged Calls and press Change or OK 7 Press Change or OK to turn call logging on or off 8 Press Save OnRWN Getting Your Messages Press the Message button to connect directly to your voicemail system The lighted Message button and a red light on the upper right hand corner of your telephone indicate when you have messages waiting Your messages are an administered function Co
4. get information about your phone and network settings and log out When you press the Avaya Menu button you see the following menus depending on how your administrator has set up your system and on the applications available to you Sample Menu 1 Sample Menu 2 Sample Menu 3 gt About Avaya one X gt About Avaya one X gt Options amp Settings gt Your 1st Web gt Call Settings gt Browser Application gt Application Settings gt Network Information Phone Settings gt Screen amp Sound gt Log Out gt Advanced Options gt Network Information gt Log Out Note On menus with WML applications select Phone Settings to access the standard telephone Options amp Settings menu Options amp Settings or Phone Settings if your menu is customized lets you change your call settings personalize button labels adjust brightness and contrast select your ringing pattern and more The Browser menu contains additional web based applications If no web applications are available for your phone the Browser menu is not shown Network Information shows a summary of network related parameters for your phone About Avaya one X provides the release number of your telephone software Options amp Settings The Options amp Settings menu contains choices for e Call Settings e Application Settings Issue 3 May 2007 9 Options amp Settings e Screen amp Sound Options e Advanced Op
5. 14 directing to multiple telephones 14 forwarding Wo oWoWoW 17 INON ennan 15 sending directly to voicemail 15 sending to coverage 17 transferring 16 L Language CANGING i oooooooo mma 13 Logging in to your telephone Ze Logging out of your telephone 22 M Messages TETIEVING krn nan nenas 22 Muting Calls 16 N Navigation Arrows right amp left 8 Up amp GOW banten dansa 8 O Options amp SettingS oo 9 ADO ess anrasan adn anak 9 Call loggia 22 changing language 13 changing ring pattern 12 configuring visual alerts 11 go to phone screen on calling 10 go to phone screen on ringing 10 redial settingS ooooo 11 Outgoing calls making a Call ooooWo oo 15 making a call on a bridged line 19 redialing a number 16 P Phone Settings ADOUb es nie e tee 9 R Reda andalan sa maan 16 Redial Options SETIN Gian adnen daun anna TA Ring Pattern CHANGING senas aps S Scrolling and Navigation aDtau 8 SENDALL kaidah inna 1g T Telephone Stand ADO srog snag 9 Text Size tuming Offense a 12 TAS Eid niih aman 16 V Visual Alerts CONFIGUTING ooo oem 11 Voicemail logging Maia 22 for 9630 9630G IP Telephone User Guide
6. E ami Ma Ke as SANA 2 Turning off call logging PEE E EAE Rea SE A A BN PARA an Aa Getting Your AN 4 Logging inte your TOK ON BIL asirinmi numer a dana ata ia Bia a AENA EEA 22 About Logging In to Your dye singa PN Anu NEEN NN SN 22 Logging in to your telephonie KN ESA EL 22 Logging out of your telephone AEE AE AE TE E T EAA E 4 aa E E ore 25 Issue 3 May 2007 3 Contents 4 Avaya one X Deskphone Edition for 9630 9630G IP Telephone User Guide Notices Notices 2007 Avaya Inc All Rights Reserved Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing Avaya Inc can assume no liability for any errors Changes and corrections to the information in this document may be incorporated in future releases Note Using a cell mobile or GSM phone or a two way radio in close proximity to an Avaya IP Phone might cause interference For full legal page information please see the complete document Avaya Legal Page for Hardware Documentation Document number 03 600759 To locate this document on our website simply go to http Awww avaya com support and search for the document number in the search box Documentation disclaimer Avaya Inc is not responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya Cus
7. If your phone gets its power from a local AC power adapter and not directly from the voice data network connection you can recharge a battery powered device using your phone s USB port Connect the device to your phone with a USB cable to recharge it Issue 3 May 2007 7 Scrolling and Navigation Name Description Message Waiting An illuminated red light in the upper right corner of your phone Indicator indicates you have voicemail messages waiting If Visual Alerting is enabled this light flashes when you receive an incoming call Missed Call The icon on the Call Log button is illuminated when you have missed Indicator calls The top line shows the Missed Call icon and the number of calls missed Prompt Line View the prompt line to see when you can use the right or left navigation arrows to view alternate screens or menus Line Buttons The six line buttons with integrated LEDs show which lines are in use and correspond to the lines on the display Press the line button to select that line Line buttons also indicate if a feature is enabled or disabled in the Feature view Softkeys Use the softkeys to act on objects displayed on the screen The softkey labels show you the action that each key produces The labels and the actions vary depending on the object that is selected Message Press the Message button to connect directly to your voicemail system Navigation
8. May 2007 17 Setting up a conference call Conference Calls You can use conference calls to speak with up to five people in different locations on the same call Additional conferencing options may be available through Expanded Meet Me Conferencing Contact your system administrator for more information about this feature Setting up a conference call 1 From the Phone screen select your active call 2 Press Conf 3 Dial the telephone number or call the person from the Contacts list or call the person from the Call Log list 4 Press Join to add the person to the existing call Adding a person on hold to a conference call From the Phone screen select your active call Press Conf Select the call on hold that you want to add to the conference Press Resume to take the call off hold Press Join to add the person to the conference call Note Depending on how your telephone is administered you may not have to press Join to add the person to the conference call oORWN Putting a conference call on hold 1 Press Hold during a conference call Note When you put a conference call on hold the other parties can still talk to each other 2 Press Resume or OK to resume the conference call Muting a person on a conference call You can silence a person on a conference call using the Silence softkey The individual muting feature is not available on all systems If you do not see Silence when you c
9. aa mna oma bana sala 16 Calling a person fom the call OG uin nana 16 MINN a naa Ni 16 Pung Call Or pm 16 Transiering a Ga icone eee 16 Forwarding Sa ianu 16 en all CAS aE E NEA bea aa AA E E NA saka 17 Call EGA socis maba ama kah mama san 17 Taring call TO OIA an Sm Ba abal kesan elsa am asa 17 2 Avaya one X Deskphone Edition for 9630 9630G IP Telephone User Guide Contents Conference Calls aa ne nk ee PA Setting up a conference call seen Oe reenter er cert an ere errr ee Adding a person on hold to a conference call Putting a conference call on hold noa Muting a person on a conference call Dropping the last person from a conference call E EE A aan Dropping a person from a conference call ooo ooo o Wook Bridged Cals ea ma aa nyaa 19 Answering tali ona bridged NOS kanak 1S Joining a call on a bridged line J J Pe ema s 19 Making an outgoing call on a bridged line 19 CORTES be aa maa iman 19 Viewing Contacts KTNA RENA entailed as 20 Adding a new conati enam ab aman be aka Editing a contact Deleting a DONTE La mem ea aa msi 2 Cal EN makna mma Viewing the call log IA OL MEN ONEAN anne MA An EN TIT ION Viewing call log details Ih A E AE EEEE EE EE EN Adding an entry from the call log to your Contacts list ree ee 7 ja Removing an entry from the call log Aa in NN Pen ni na gann Clearing all entries from the call i P
10. menu Note To return to the main Phone screen press Phone or scroll to the left Note The LED next to the feature name indicates if the feature is currently on or off If the light is on and a check mark displays to the left of the feature label the feature is on Calling a person from the directory 1 2 OAU From the Phone screen scroll right to access the Features menu select Directory and press Select or OK Use the dialpad keys to start spelling the last name of the person you want to call Note Press each dialpad key one time for each corresponding letter For example for Hill press 4 4 5 5 Select Next to view the next name alphabetically in the directory if necessary Press OK or enter the next letter Select Make Call when you see the name you want Press OK to dial the call Configuring simultaneous ringing for multiple telephones EC500 The EC500 feature allows you to have incoming calls ring on your office telephone and your cell phone at the same time This allows you to answer office calls while you are away from your desk The cell phone number is programmed by your system administrator 1 2 3 From the Phone screen scroll right to access the Features menu Select EC 500 Press OK to turn simultaneous ringing on or off Answering a Call When you receive an incoming call the incoming call is usually selected automatically However if you are already on a c
11. selected automatically if there are no other active calls If you are on another call when a call comes in to a bridged line you have to select the ringing line just like for an incoming call to a primary line 2 Press Answer Joining a call on a bridged line You can join an existing call on a bridged line 1 Select the bridged call in progress that you want to join 2 Press Bridge Making an outgoing call on a bridged line When you make a call on a bridged line you are using another person s line The caller ID may show the call as coming from you or coming from the person whose line you are using If you have any questions about how the name or extension displays to the person you are calling contact your system administrator 1 Select the bridged line you want to use 2 Press OK to get a dial tone 3 Dial the telephone number or call the person from the Contacts list or call the person from the Call Log list Contacts You can save up to 250 names and telephone numbers Issue 3 May 2007 19 Viewing Contacts details Viewing Contacts details 1 2 3 Press Contacts Select the contact you want to view Press Details to see all information available for that contact Adding a new contact You can add up to three numbers for a contact 1 2 3 ONDA Ko Press Contacts Press New Enter the name using the dialpad a Press the number key that corresponds to the letter or number
12. you want to enter until the letter or number is displayed b Pause before entering the next character if the characters are on the same key c Enter remaining letters or numbers d Press Bksp to delete the last character Note If you want to remove a letter number space or symbol that is in the middle of the text you entered use the left and right navigation arrows to place your cursor after the character you want to remove Once your cursor is in the correct position press Bksp to remove the character to the left of the cursor e Press More gt Abc to change between upper and lower case letters or to enter numbers f Press ABC again to cycle through the options Abc 123 abc ABC until the type you want to use is displayed 9 Press More gt Symbols to enter characters that are not on your dialpad h Select the symbol you want to use i Press OK to select the symbol j Press Clear to delete all text and start over Select the next field Enter the primary telephone number Select the next field Select the type of number entered general work mobile home If you have another number for this contact press Contact and repeat Steps 5 7 You can add up to two additional numbers for this contact Press Save or OK Editing a contact DUR WN Press Contacts Select the contact you want to edit Press More gt Edit Choose the field you want to edit Use the dialpad and softk
13. Use the up and down navigation arrows to scroll through lists Use Arrows the right and left navigation arrows to navigate between menus or to move the cursor during text input OK Press the OK button for a shortcut to an action For example when you select a call log entry pressing OK dials the number Phone Press Phone to view and manage your calls Contacts Press Contacts to view the entries in your contact list Call Log Press Call Log to view a list of your outgoing incoming and missed calls Avaya Menu Press Avaya Menu to configure options and settings access the browser log out or view network information Volume Press volume to adjust the volume of the handset headset speaker and ringer Headset Press Headset to use the headset if it is connected Only HIS headset cords are compatible with your phone Mute Press Mute to mute a call in progress To take a call off mute press Mute again Speaker Press Speaker to use the speakerphone To take a call off speakerphone lift the handset and press Speaker Forward Press Forward to display the Forwarding menu Scrolling and Navigation When navigating through the options and features on your telephone display use the navigation arrows to scroll and buttons to select lines or options Use the up and down navigation arrows to scroll up or down through lists Use the right and left navigation arrows to go to other screens when indicated by the Prompt Line or to mov
14. all or if you receive more than one incoming call at a time you may need to select the call you want to answer manually If you do not have the 14 Avaya one X Deskphone Edition for 9630 9630G IP Telephone User Guide Sending an incoming call directly to voicemail Go to Phone Screen on Ringing option enabled you must press Phone to choose a line or view call options Answer an incoming call in one of the following ways e If you are not on another call lift the handset or press the line button next to the incoming call or e press Speaker to answer using the speakerphone or press Headset to answer using the headset e If you are on another call from the Phone screen scroll to the line with the incoming call and press Answer or OK Or press the line button next to the incoming call Note To automatically display the Phone screen whenever you receive an incoming call set the Go to Phone Screen on Ringing option to Yes see Call Settings Note If the Auto Hold Communication Manager feature is enabled by your system administrator you can answer another call without first putting an active call on hold If Auto Hold is not enabled you must put your active call on hold before answering the incoming call otherwise you will drop the active call when you answer the other one Sending an incoming call directly to voicemail Press To Vmail to send an incoming call directly to voicemail Note If your telephone does no
15. aya Menu Select Options amp Settings or Phone Settings Press Select or OK Select Screen amp Sound Options Press Select or OK Select Brightness or Contrast Press Change or OK Select Phone or an SBM24 Module Scroll to the right or left to adjust the brightness or contrast Press Save or OK Issue 3 May 2007 11 Options amp Settings Turning button click sounds on and off ONONRWN gt Press Avaya Menu Select Options amp Settings or Phone Settings Press Select or OK Select Screen amp Sound Options Press Select or OK Select Button Clicks Press Change or OK to turn sounds on or off Press Save Turning error tones on or off Your telephone beeps if you make a mistake or take an action that is not allowed If you do not want to hear error beeps set your error tone to Off ONONARWN gt Press Avaya Menu Select Options amp Settings or Phone Settings Press Select or OK Select Screen amp Sound Options Press Select or OK Select Error Tones Press Change or OK to turn error tones on or off Press Save Turning large text on or off ONDAN Press Avaya Menu Select Options amp Settings or Phone Settings Press Select or OK Select Screen amp Sound Options Press Select or OK Select Text Size Press Change or OK to turn large text on or off Press Save Changing the ring pattern SOON UORWNA Press Avaya Menu
16. e the cursor right or left when entering text When you scroll to a line on the display that line is selected The selected line is highlighted in black with white letters The softkey labels will change according to the options available 8 Avaya one X Deskphone Edition for 9630 9630G IP Telephone User Guide Avaya Menu for the highlighted line The OK button is a shortcut for the default action For example when you select an entry in your Contacts list pressing OK places a call to that person You can also select a line without scrolling by pressing the corresponding line button Telephone Stand Your telephone can be placed in two positions a lower position and an upright position You can adjust the display screen to different angles To move the display screen gently pull from the top of the display screen towards you As you pull the screen towards you you will hear a clicking sound Each of these clicks is a locking position for the display screen Gently push on the display screen to adjust the screen to a previous position If your phone is in the upright position reverse the tab located below the switchhook in the top ear piece pocket on the front of the phone This will keep the handset seated in the correct position You will need a small screwdriver to lift this tab out Avaya Menu You can use the Avaya Menu to adjust and customize options and settings for your telephone access additional Web based applications
17. eys to make changes to the contact information Press Save or OK 20 Avaya one X Deskphone Edition for 9630 9630G IP Telephone User Guide Call Log Deleting a contact Press Contacts Select the contact you want to delete Press More gt Delete Press Delete again to confirm Note If you press Cancel prior to pressing Delete your contact information will not be removed SoS Call Log You can use the Call Log to view lists of your outgoing answered or missed calls When you have one or more missed calls the Call Log button lights and the Missed Calls icon and the number of missed calls display on the top line Viewing the call log 1 Press Call Log Note You can go to the top of the list by pressing Call Log again 2 Scroll to the right or left to view separate lists of your answered outgoing or missed calls lists Viewing call log details 1 Press Call Log 2 Select the number you want to view 3 Press Details 4 Press Back to return to the list view Adding an entry from the call log to your Contacts list Press Call Log Select the number you want to add to your Contacts list Press Contact Edit name and telephone number if necessary Press Save mew Removing an entry from the call log 1 Press Call Log 2 Select the number you want to delete 3 Press More gt Delete 4 Press Delete again to confirm or press Cancel if you do not want to delete it
18. hoose a person you cannot mute that person 1 From the Phone screen press More gt Details during a conference call 2 Select the person you want to mute 3 Press Silence 4 Press Silence again to take the person off mute Dropping the last person from a conference call 1 From the Phone screen select your active call 2 Press Drop 18 Avaya one X Deskphone Edition for 9630 9630G IP Telephone User Guide Bridged Calls Dropping a person from a conference call This feature is not available on all systems If you do not see Drop when you choose a person you cannot drop that person From the Phone screen select your active call Press More then Details Select the person you want to drop Press Drop N Bridged Calls Your phone may show one or more bridged lines on the display screen in addition to your own lines A bridged line typically belongs to someone else but bridging allows you to see if that line is in use answer calls on that line or join a call in progress on that line from your telephone You can also make outgoing calls on a bridged line when it is not in use Answering a call on a bridged line Answering a call on a bridged line is basically the same as a call on a primary line If the ringing line is selected you can answer by picking up the handset or by pressing Speaker or Headset or Answer 1 Select the bridged call that you want to answer Note The ringing line will be
19. is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Issue 3 May 2007 5 6 Avaya one X Deskphone Edition for 9630 9630G IP Telephone User Guide Introduction to the 9630 9630G IP Telephone Introduction to the 9630 9630G IP Telephone Your telephone provides many features including a Phone screen for viewing and managing your calls a Call Log a Contacts list an integrated WML browser a menu of options and settings and access to your voicemail The G designation in 9630G means this telephone model has a built in Gigabit Ethernet adapter which speeds data transmission A telephone with the G designation is otherwise identical to its 9630counterpart in terms of features and functionality Not all functions and features described in this user guide may be available on your telephone If you find that a function or feature is not available please contact your system administrator USB Port at Message Waiting Indicator os Missed Call Indicator ii MEI ae Witten Toe 1 1 Overview Prompt Line Line Buttons Softkey Labels Softkeys Message Navigation Arrows OK Phone Contacts Call Log Avaya Menu Volume Mute AS ME ioe __ speaker WS S 1 Headset FE AA Por A HAN LG G Mei TLAS i ESS Table 1 9630 9630G IP Telephone Button Feature Descriptions Name Description USB Port
20. ncoming calls ring once at your extension and then go directly to a number which is set by your system administrator If the SAC feature is administered on your phone a SendAll softkey appears on the Phone screen Pressing SendAll turns Send All Calls on If it is already on pressing SendAll turns it off You can also turn Send All Calls on or off by using the telephone Features list 1 Press Forward to access the main Forwarding menu 2 Select SendAllCalls 3 Press Select or OK to turn Send All Calls on or off Call Forwarding The Call Forward feature allows you to set a number to which your calls will be forwarded or turn off call forwarding if it is already on You must enter the telephone number where the calls will be forwarded each time you use this feature 1 Press Forward to access the main Forwarding menu 2 Select CFrwd 3 Press OK to turn call forwarding on or to turn it off if it is already on Note When you turn on the Call Forwarding feature you hear a tone prompting you to enter the forwarding number 4 Enter the number you want to forward your calls to Note After you enter the forwarding number you hear a confirmation tone Turning off call forwarding 1 Press Forward to access the main Forwarding menu 2 Select CFrwd 3 Press Select or OK to turn call fowarding off or to turn it on if it is already off Note When you turn off the Call Forwarding feature you hear a confirmation tone Issue 3
21. nmute the call Putting a Call on Hold 1 Press Phone to view the main Phone screen if necessary 2 Select the line you want to put on hold 3 Press Hold Note A hold timer may display when you put a call on hold For more information see Configuring call timers 4 Press Resume to retrieve the call Transferring a Call 1 From the Phone screen select the line you want to transfer 2 Press Transfer 3 Dial the telephone number or call the person from the Contacts list or call the person from the Call Log list 4 Press Complete to transfer the call 16 Avaya one X Deskphone Edition for 9630 9630G IP Telephone User Guide Forwarding Calls Forwarding Calls You can forward your incoming calls to another number or to voicemail If call forwarding is turned on a Forwarding icon 3 appears on the top line of your display screen When the Forward button light is on one or more of the forwarding features are active You can choose from a number of forwarding features including Send All Calls and Call Forward Listed below are examples of the most commonly used forwarding features The forwarding features available on your phone depend on the options your system administrator has set For more information about the options available to you contact your system administrator Send all Calls When Send All Calls SAC is on your incoming calls go directly to a predefined coverage number typically your voicemail I
22. ntact your system administrator with any questions Logging into your voicemail 1 To log in to your voicemail press the Message button 2 Follow the voice prompts from your voicemail system About Logging In to Your Telephone Logging in and out maintains your preferences call information and options if you share a telephone with other users Log out to prevent unauthorized use of your telephone during an absence Logging in to your telephone Log in from the initial screen when it prompts you for your extension 1 Enter your extension 2 Press Enter or OK 3 Enter your password 4 Press Enter or OK 22 Avaya one X Deskphone Edition for 9630 9630G IP Telephone User Guide About Logging In to Your Telephone Logging out of your telephone Press Avaya Menu Select Log Out Press Log Out or OK Press Log Out again to confirm oN gt Issue 3 May 2007 23 Logging out of your telephone 24 Avaya one X Deskphone Edition for 9630 9630G IP Telephone User Guide Index Index A Contacts ADOUE oi santa santan aa 19 da ek 9 adding a NEW mom 20 button click sounds E ce teereae were 12 adding from the call log 21 Sa ane a deleting oooooo 21 Error tONES ooooWooooW 12 adiing 20 TEXT SIZE neia 12 Selecting oo 20 B Contacts List calling a PETSON oe 16 Bridged Calls CO EA siiicar inian 17 ADO tiani angia 19 ANSWEFING o ooooo
23. oo oooo 19 D 2 JONIN Grci aiia a 19 Directory pea 13 calling a PErSON 14 a bela aa arag aaa Display Pen E E adjusting brightness TA sda Se ak 12 adjusting contrast 11 Button Labels a E AING aoaiina 13 mel in Error Tones Cc tuming Off kerena asa 12 Calling a Person F from the call log 16 F from the Contacts list 16 P 44 from the directory 14 a out EE A E E E AA 14 Call Log ACCESSING iniii iania 14 abOUt oiriin aiaia Banana 21 Forwarding calling a perSON 16 a Ketan wa guwattnadewaeana ana dana an clearing entries 22 F ats Q ai Me E ea aa removing AN ENtry eee 21 T ing Calls 17 turning Kes LANANG 22 ab t ocni ai VIEWING neetna dinein 21 G viewing detailS 21 Call Timers Go To Phone Screen Options on Calling configuring EETA EE TAE E A 7 setting reer ey rere re reree eee rer ec eer ree errr ee 10 Conference Calls Go To Phone Screen Options on Ringing AIO nian angan akan nekad 18 SOWING icena eai 10 adding a person on hold 18 T dropping a PETSON oooo 19 H dropping the last person 18 Hold muting a PETSON oooWoW 18 conference calls 18 putting a call on hold 18 Setting UP oo 18 Issue 3 May 2007 25 Index 26 Avaya one X Deskphone Edition l Incoming calls ANSWET NG erenn
24. t Go to Phone Screen on Ringing Press Change or OK to set the option to Yes or No Press Save 10 Avaya one X Deskphone Edition for 9630 9630G IP Telephone User Guide Avaya Menu Setting redial options You can set Redial to dial the last number you dialed or to display a list of the last numbers you dialed NOORWN gt Press Avaya Menu Select Options amp Settings or Phone Settings Press Select or OK Select Call Settings Press Select or OK Select Redial Press Change or OK or the Right Left Arrows to toggle between One Number and List Press Save Configuring call timers You can set your call settings to display the duration of calls You can turn the call timer display on or off ONDARRUN Press Avaya Menu Select Options amp Settings or Phone Settings Press Select or OK Select Call Settings Press Select or OK Select Display Call Timers Press Change or OK Press Save Configuring visual alerts When the Visual Alerting option is turned on incoming calls cause the LED in the top right corner of the phone to flash You can turn Visual Alerting on or off ONDARON Press Avaya Menu Select Options amp Settings or Phone Settings Press Select or OK Select Call Settings Press Select or OK Select Visual Alerting Press Change or OK to turn Visual Alerting on or off Press Save Adjusting the brightness or contrast of the display SOONDUOPRONA Press Av
25. t display a To Vmail softkey your administrator has not made this feature available Ignoring an incoming call Press Ignore to turn off the ringer for an incoming call Making a Call If you are not on a call simply dial the number you want to call Use the Phone screen to view and manage calls Press Phone 4 amp to view the main Phone screen at any time 1 Lift the handset or press Speaker or a line button for an available line 2 Dial the number you want to call Clearing a number Press Clear to erase all dialed digits and enter a new number Issue 3 May 2007 15 Redialing a number Redialing a number 1 From the Phone screen press Redial Note The last number will be redialed or you will see a list of the most recent numbers that you have dialed from which you can select one to redial 2 Press Call Note See Setting Redial Options for information on redial settings Calling a person from the Contacts list 1 Press Contacts 2 Select the person or number you want to call 3 Press Call or OK Calling a person from the call log 1 Press Call Log 2 Select the person or number you want to call 3 Press Call or OK Muting a Call If a call is on mute and you switch between the handset headset or speakerphone the mute will be turned off When the Mute button light is on the call is muted 1 Press Mute during a call so that the other person cannot hear you 2 Press Mute again to u
26. tart over Press Save or OK Note You may revert back to the default button labels by pressing Avaya Menu gt Options amp Settings gt Application Settings gt Restore Default Button Label Browser Your telephone includes a web browser capability that can be used to present additional applications The items available through the web browser vary depending upon how your telephone was administered If no web applications are available for your phone the Browser menu is not presented Contact your system administrator with any questions Accessing your browser 1 2 Press Avaya Menu Press Browser or OK Issue 3 May 2007 13 Accessing the Features menu Features menu The Features menu gives you access to advanced telephony features such as Directory Call Forwarding Speed Dial and Abbreviated Dial buttons Directory allows you to dial other users on your system by name You can use Send All Calls and Call Forward to have your incoming calls sent to other numbers EC500 allows you to answer your incoming calls from your desk phone or another phone Forwarding features are also listed in the Forward menu The particular features available to you depend on what your administrator has assigned to your phone For more information about what features and options are available for your extension contact your system administrator Accessing the Features menu From the Phone screen scroll right to access the Features
27. tions Call Settings includes choices for automatically displaying the Phone screen when you get an incoming call or when you place a call turning call timers on or off controlling how Redial works turning Visual Alerting on or off and more Application Settings includes choices for personalizing button labels turning call logging on or off and including bridged calls in your call log Screen amp Sound Options includes choices for adjusting your phone s brightness and contrast ring pattern language selection and button clicks and tones Advanced Options includes choices for backing up and restoring your settings options and button labels You can also set AGC for your handset headset and or speaker audio Setting Go To Phone Screen on Calling Set Go To Phone Screen on Calling to Yes to automatically display the Phone screen when you place a call ONDAN Press Avaya Menu Select Options amp Settings or Phone Settings Press Select or OK Select Call Settings Press Select or OK Select Go To Phone Screen on Calling Press Change or OK to set the option to Yes or No Press Save Setting the Go To Phone Screen on Ringing Set Go To Phone Screen on Ringing to Yes to automatically display the Phone screen when you get an incoming call O NO URWNH Press Avaya Menu Select Options amp Settings or Phone Settings Press Select or OK Select Call Settings Press Select or OK Selec
28. tomer and or End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subseguent modifications additions or deletions to this documentation to the extent made by the Customer or End User Link disclaimer Avaya Inc is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation and Avaya does not necessarily endorse the products services or information described or offered within them We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages Warranty Avaya Inc provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available through the following Web site http www avaya com support Copyright Except where expressly stated otherwise the Product is protected by copyright and other laws respecting proprietary rights Unauthorized reproduction transfer and or use can be a criminal as well as a civil offense under the applicable law Avaya support Avaya Inc provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number
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