AT&T MLX-10D Quick Reference Guide
Contents
1. and dial 34 3 Dial your extension e Press programmed button For specific line or extension dial extension or line number Group Pickup can also be accessed by pressing Feature and selecting PickupGrp PkupG from the display To cancel forward and follow me e From your extension 1 Press Feature 2 Dial 33 and your extension e From one extension 1 Press Feature 2 Dial x 34 and your extension e Sent from all extensions 1 Press Feature 2 Dial x 34 x Account Code Entry To program 8 Press Home 1 Label a button 2 Press Menu 3 Select Ext Program Prog 4 Select Start 5 Press labeled button 6 Select ListFeature List 7 Select AccountCode Acct To enter an account before calling 1 Press programmed Account Code button or press Feature then select Account Code Acct or dial 82 2 Dial account code followed by 3 Press outside line or SA button Call Waiting Single beep means Inside call waiting two beeps mean outside call waiting To turn call waiting on off Press Menu Select Ext Program Prog Select Start Press any ICOM or SA button Select ListFeature List Select CallWaiting C Wait Select On to turn on or select Off to turn off Select Enter Press Home N e DO Or u 09 8 9 To complete a call and answer call waiting 1 When you hear Call Waiting tone hang up 2 Lift handset when phone rings To put call2. programming code dal x 36 delayed one linet X 347 9 Respond to display prompts immediate all lines X 37 if necessary then select immediate one linet X 345 Enter no ring all lines X 35 no ring one linet 6 Press Feature and dial 00 Saved Number Dial 85 PI Ana NONY x 23 extension No diamond means the feature can notify E 758 extension also be accessed from a feature code notify send x 757 extension Denotes features that must be System Speed Dial 24 code programmed onto a line button Voice Announce x 10 t Denotes features that set up how your ont sek 10 phone works they are not used by off pressing a programmed button MESSAGING TT Accessing Features e Select feature from Menu display 1 Press Menu button 2 If necessary to find feature press More 3 Select feature e Select feature from Feature display 1 Press Feature 2 If necessary to find feature press More 3 Select feature from display or dial the feature code e Select feature from a programmed button Feature Codes Account Code Entry Callback Selective Call Waiting pick up a call waiting callT Camp On Follow Me Forward inside outside Forward and Follow Me cancel from all extensions cancel from one extension cancel from your phone Languagett English French Spanish Last Number Dial Messaging cancel messageT leave message leave message without callingT Personal Speed DialT Pic
3. up to One long ring An inside call two outside participants One long ring and An outside call 1 Dial the first number or extension one short ring 2 Press Conf after first call is One long ring and An outside call transferred to you answered which puts call on hold Steady red and flashing green An incoming call is ringing on this line button or a call you transferred is returning to this line button two short rings or returning transferred call 3 Select line button if not selected Two short rings and A returning Callback call 4 Dial next number or extension one long ring 5 Announce call and press Conf 6 Repeat Steps 2 5 for each outside Line Button Lights participant 7 To end conference hang up Light Meaning e Press Drop and line button to drop Steady red You are automatically connected to any participant added this line when you lift the handset e Press Hold to temporarily Steady green The line is in use or the feature leave conference programmed onto the line button is e Press any participant s line to rejoin on conference Steady red You are using this line button or and green the Line Request feature is in use Transfer To transfer 1 Press Transfer Fast flashing You have put a call on hold on this 2 Press line ICOM or SA button If green line button necessary Slow flashing Someone else has put a call on 3 Dial extension or number green hold on this line button 4 Announce call if des
4. F are in display G Z are on underneath faceplate 6 Enter punctuation if needed by selecting Punctuation select characters then select Punctuation again 7 Select Enter 8 Use dialpad to type number include dial out code if necessary up to 28 digits See Special Character Table 9 Select Enter 10 Respond to number display prompt then select Enter 11 For more entries return to Step 5 12 Press Home To assign listings to home screen 1 Press Menu 2 Select Directory 3 Select Personal Dir 4 Select Put On Home 5 Select range of letters 6 Select name from list T Select Home screen location 8 Select Continue to repeat Steps 5 through 7 9 Press Home To dial listing on Home screen 1 Press Home 2 Press appropriate line or SA button 3 Select listing to dial number eee NI I LL1L11Z1Aht ILLL Mww ed To dial listing not on Home screen 1 Press Home 2 Select Next Page twice 3 Press button next to letter range You may want to verify listing a Select Show Number b Select listing both name and number are displayed c Select Show Number again to exit 4 Press appropriate line button 5 Press button to dial number To delete listings co NOo fond NOOO hwp Press Menu Select Directory Select Personal Dir Select Delete Entry Select range of letters Select listing to be deleted Select Dele
5. Line is shared with another co worker Button can be either ring or voice 555 XXXX Use to make receive outside calls only Volume Control Message Light Telephones with ICOM Buttons ICOM Ring ICOM Voice ICOM Originate Only 555 XXX Display Buttons Home Inspct Menu More Soft Buttons gt Line Buttons e MLX 28D 28 shown e MLX 20L 20 e MLX1OD 10 Use to make inside calls and receive inside ringing and voice announced calls Press to display the Home screen Press to display call information or press programmed button to see what feature is programmed Press to select extension programming or features available only from the display Press to display more information The displays by the More button when more infor mation exists Press More to advance through additional menus when necessary for example when selecting features These buttons are associated with display labels Button assignments change depending on display Desk Stand See the underside of the user card tray for instructions on adjusting the telephone s desk stand Use to make inside voice announced and receive inside ringing and voice announced calls Use only to make inside calls Use to make receive outside calls only CALL HANDLING Rings Conference Ring Meaning Conference can have up to three inside participants including yourself and
6. MERLIN LEGEND Communications System Release 2 0 MLX 10D MLX 28D and MLX 20L Display Telephones Quick Reference Ist Most Often Used Codes List Most Often Used Codes Name Name ee 7 pe NENNEN ee m pA ae E EMEN p LR SS po LR p pe p Mes NENNEN ae oo qe MENME LEM p MS NEN I REEL 17 1 Do Not Disturb 6 T 8 9 5 10 15 20 AT amp T CIC 555 620 123 Issue 1 October 1992 1 COMCODE 106885346 TELEPHONE Dedicated Feature Buttons Feature HFAI Mute Transfer Speaker Conf Drop Hold Press to display feature screen or to select features Use to answer voice announced calls HFAI must be on before call comes in Press to turn speakerphone MIC on off Press to send call to another phone Press to turn speakerphone on off Press to add person to a conference Press to disconnect person from conference call Press to put call on hold Line Buttons Telephones with SA Buttons Use to make receive inside outside ringing calls and recieve inside SA Ring SA Voice voice announced calls Mn n o User Card Tray Use to make and receive outside calls receive ringing and voice announced calls make inside voice announced calls Co workers hear your voice over the speakerphone SA Originate Use only to make inside and outside Only calls Shared SA Use to make answer calls for co workers or join conversations
7. e loudspeaker paging from display if your system is programmed for this feature 1 Press any ICOM or SA button 2 Lift handset 3 Press Feature 4 Select Loudspkr Pg LdsPg 5 Dial code for company defined zone if necessary 6 Make announcement To use loudspeaker paging button 1 Lift handset 2 Press Loudspeaker Page button 3 Dial code for company defined zone if necessary 4 Make announcement Copyright 1992 AT amp T MLX 20L MLX 10D MLX 28D are trademarks of AT amp T MERLIN LEGEND is a trademark of AT amp T Dial Group Page or Page All number DISPLAY REFERENCE for 2 line Display 2 Line Display 2 Line Display Feature Name Abbreviation Feature Name Abbreviation Account Code Entry posted message Alarm Clock A Paging Auto Dial l group paging inside extension loudspeaker paging outside Park Callback Personalized Ring Automatic Callback Pickup Selective Callback general Call Waiting j group pickupp Camp On inside extension Conference outside line Contrast Privacy Coverage Recall Coverage Vms Reminder group cancel primary individual set a coney individual Ringing Options y inside on all lines off one line Directory delayed ring extension ExtDir immediate ring personal no ring system Dp abbreviated ring Do Not Disturb D Saved Number Dial Drop Dro Signaling Follow Me FlwMe notify Forward Forwd notify receive Headset Handset Hdset notify send Last Number Dia
8. ired 5 Press Transfer hang up Tones or return to call on hold To one touch manual transfer Tone eanin 2 1 Press Auto Dial button Dial tone You can make a call Busy slow repeating tones The phone you are calling is busy 3 Press Transfer hang up or return Fast busy fast repeating tone No lines are available Alternating high and low tones You dialed a number incorrectly or misused a feature Confirmation tone double break in You used a feature properly dial tone followed by steady tone Callback tone four short beeps The outside line or the extension is busy and your phone is pro grammed for Automatic Callback Call Waiting tone one or two beeps while you are on another call You have an inside call one beep or an outside call two beeps waiting to call on hold to cancel transfer To one touch auto transfer 1 Press Auto Dial button Ask your system manager if this feature is available To camp on Press Camp On or press Feature and select Camp On Camp to queue a call to an extension The extension will ring after it becomes available for example no longer busy FEATURES amp PROGRAMMING Programming Features and Buttons Programming Codes Features that set up how your phone x 82 code works are not programmed onto a line Account Code Entry button and are flagged in the Auto Dia Programming Codes Table with a 1 BRERA 2 i nean Se
9. kup group pickup inside outside Privacy off Recall Reminder Service set reminder cancel reminder System Speed Dial Menu Display Alarm Clock Extension Directory Messaging Delete Message Next Message Posted Message Return Call Personal Directory System Directory Timer 82 code 55 87 57 34 extension 33 extension 33 dial out code number x 34k 34 extension 33 your extension 790 791 792 84 53 extension 25 53 extension code 01 24 88 9 extension 9 line number 31 31 775 81 time A or P 81 code 600 739 Leave Messages On busy or unanswered extension e Press programmed Leave Message button e Use Feature button 1 Press Feature 2 Select Leave Msg LvMsg or dial 25 To send a message to a display phone without calling 1 Press Feature and dial 53 2 Dial extension Cancel Messages 1 Press Feature and dial 53 2 Dial extension Receive Messages Use Menu to display and delete messages The following abbreviations identify messages on your display x New Message ATT Message from operator FAX You have a fax VMS You have a voice mail message EXT Message from co worker Post Messages Press Menu Select Posted Msg Post Select message to post Select Post Press Home SS e mc Cancel Posted Messages 1 Press Menu 2 Select Posted Msg Post 3 Select Cancel Canel 4 Press Ho
10. l System Speed Dial Messaging g Timer delete messag Transfer leave message Voice Announce return call next message Special Characters Table Features that dial numbers automatically may need special characters to allow for correct dialing or system response Press See Means Stop Halts dialing sequence to allow for system response Hold p Pause Inserts 1 5 sec pause in dial sequence Multiple consecutive pauses allowed Conf f Flash Sends switchhook flash Must be first entry in sequence THE For Extension Programming only Ext Program Prog End of Dialing Used to signal end of dialing sequence or used to separate grouped digits for example account codes from number dialed End of Dialing Used to signal end of dialing sequence or used to separate grouped digits for example account codes from number dialed
11. m 3 digit system speed dial codes on a button See Programming Buttons Park See Programming Buttons To use park and speakerphone page 1 Park the call e Press programmed Park button e Press Transfer dial your extension and press Transfer again e Press Feature and select Park 2 Setup page e For speakerphone page 1 Press appropriate Group Page or Page All button or press any ICOM or SA button and dial Group Page or Page All extension 2 Announce call and give your extension e For loudspeaker page 1 Press programmed Loudspeaker Page button or press Feature and select oudspkrPg LdsPgJ If necessary dial the code for the Page Zone 2 Announce call and extension where call is parked To pickup a parked call 1 Lift handset 2 Press programmed Pickup button or press Feature and select Pickup Pkup or dial 9 3 Dial extension where call is parked CC _ E eee Paging To program speakerphone paging 1 Label button to be programmed as Group Page name or Page All Press Menu Select Ext Program Prog Select Start Press button to be programmed ao O A GW N Select ListFeature List select More if feature not on first screen Select Group Page GrpPg Co N 9 Select Enter 10 Press Home To use speakerphone paging 1 Press any ICOM or SA button 2 Lift handset 3 Press programmed button 4 Make announcement To us
12. me tt For time functions English operates on 12 hour clock A or P rench and Spanish operate on 24 hour clock T Available only by using feature code DIRECTORY Extension and System Directory Verify with your system manager that these directories were pro grammed by your company On an MLX 20L Telephone 1 Press Menu 2 Select Directory 3 Select Ext Dir for extension directory or System Dir for system directory 4 Select appropriate range of letters If no entries are available you hear a beep To view or select other entries within the selected letter range e Select Prev Page for previous page e Select Next Page for next page You can select Show Number to verify name Select name to verify number Then select Show Number again 5 Press button next to name to dial number On MLX 10D and MLX 28D Telephones 1 Press Menu 2 Select Dir 3 Select ExtDir for extension directory or SysDir for system directory 4 Use dialpad to spell name then select Enter If entry is available you may select e Prev to see previous page e Next to see next page If entry is not available you may select e New to start search over 5 Select Dial Personal Directory Available on MLX 20L telephones only Stores up to 50 entries To enter a listing 1 Press Menu Select Directory Select Personal Dir Select Enter New Som ef Type name up to 11 characters A
13. on hold and pickup call waiting 1 Press Hold 2 Press ICOM or SA Originate Only button You must have ICOM Originate Only or SA Originate Only button available to pick up call Press Feature and dial 87 To return to call on hold press button with fast flashing light 4 Lift handset or press Speaker 5 Dial number including dial out code if using SA button Repeat Steps 1 and 2 to change an account code during a call Caller does not hear you enter the account code Account code cannot be changed if it was already entered for the call when the call arrived eaan UER AFANS Callback Use Callback to be notified when a busy extension or outside line is free Callback works only for busy extensions on ICOM button phones use Line Request for busy outside lines On SA button phones Callback works with busy inside extensions it works with busy outside lines only on SA or Pool button Selective callback which activates feature on call by call basis is available on a Feature screen from a feature code or from a programmed button You must program your phone for automatic callback which activates feature for every call To program a selective callback button Label a button Press Menu Select Ext Program Prog Select Start Press labeled button Select ListFeature List Select Cback Sel CbckS Press Home 9o 4 0 Sr mos Fra To use selective callback for busy extension 1 P
14. r 4 Dial phone number including 10 Dial extension or outside example ICOM or SA dial out codes See Special number including complete 2 Press Last Number Dial pro Character Table dialing sequence See grammed button or Feature 5 Select Enter Special Characters Table and select LastNumDial Last TT Select Enter or press Feature and dial 84 Repeat Steps 3 5 for additional 11 codes 12 Repeat Steps 5 10 to 7T Press Home program additional Saved Number Dial numbers To use personal speed dial To program iced atm Db 13 Press Home See Programming Buttons y faoc Hpprepiaie ne Bunn To use Auto Dial button for To use 2 Press Feature ringing calls 1 Press programmed button 3 Dial 2 digit code 01 24 e Press programmed Auto before hanging up Dial button 2 To redial call press same type of To use inside Auto Dial button button used to place the call for for voice announced calls example ICOM or SA 1 Press ICOM Voice or SA Voice 3 Press programmed button 2 Press programmed Auto Dial to redial button Begin talking after the beep Coverage For coverage a co worker must program an individual coverage button on his her phone for either primarv or secondary coverage Secondary coverage offers a two ring delay so you may answer before calls are covered Primary coverage sends the call immediately to coverage You can program Coverage Off or Coverage VMS Off buttons Select the Cove
15. ress Feature and dial 55 when you hear fast busy signal or press Feature and select Cback Sel CbckS or press programmed button 2 Hang up after five short beeps 3 Lift handset after one long ring and three short rings 4 Call is placed after you lift the handset To use selective callback for busy outside lines 1 Press Feature and dial 55 when you hear fast busy signal or press Feature and select Cback Sel CbckS or press programmed button 2 Hang up after five short beeps 3 Lift handset after one long ring and three short rings 4 Call is placed after you lift the handset To turn automatic callback on off 1 Press Menu 2 Select Ext Program Prog 3 Select Start 4 Press any ICOM or SA button 5 Select ListFeature List 6 Select Cback Auto CbckA 7 Select On or Off 8 Select Enter 9 Press Home To use automatic callback 1 When you hear five short beeps after you reach a busy extension or outside line hang up 2 Lift handset after one long ring and three short rings 3 Call is placed after you lift handset To cancel a queued callback request 1 Press the button the call is on 2 Lift handset 3 Press Drop 4 Press the button the call is on Hold Press the Hold button to put a call or conference on hold As a reminder your phone beeps every 60 seconds When the hold timer expires a Call on Hold message is displayed System Speed Dial You can progra
16. rlnside Cvins option to prevent coverage of inside calls You may also have group coverage Check with your system manager To program coverage buttons To use e Toggle On the Coverage OFF See Programming Buttons e Select Coverinside Cvins to button to stop all calls from being Off to prevent inside calls sent to coverage Ti iV Ver fi re Dac ale ave OVElage Cate from being sent to coverage Onto send both inside and outside calls to coverage Select the programmed feature button or see Accessing features e Toggle On the Coverage VMS OFF button to prevent outside calls from being sent to voice mail hil Forward and Follow Me Pickup To program To program See Programming Buttons 1 Label a button a 2 Press Menu o forward calls to an extension Prog 1 Press an ICOM or SA button cu M 4 Select Start 2 Press programmed button 5 Press button to be programmed 3 Dial extension E T To forward calls to an outside number 7 dh an ioi SF 1 Press an ICOM or SA button s COL ICRP RUDE 8 Select General Genr for any 2 Press programmed button 3 Dial dial out code for ICOM or SA button 4 Dial phone number then dial line or extension select Extension Ext or line for a specific extension or line select Group for group pickup To setup follow me from another 9 Select Enter extension 10 Press Home 1 Press an ICOM or SA button Tousa 2 Press Feature
17. t these features using Steps 2 4 and 6 9 of the following procedure Featureg ae callback offt xx 12 that must be programmed onto a line automatic callback ont 12 button are flagged by a Use all steps selective callback 99 of the following procedure to program Call Waiting Xek 41 these buttons an x 41 To program features from Camp On x 57 the display Coverage eae 1 Label a button Wendy e VMS Off x 42 group 2 Press Menu On 2 line inside and outside be display press More off ok 48 Select Ext P P DELEON d 40 extension 3 elect Ext Program Prog primary individual coverage i1 extension 4 Select Start secondary individual coverage 47 Do Not Disturb 5 Press button to be Forward x 33 programmeg Headset Handset Mute 2 a 6 Select ListFeature List Last Number Dial Messaging If necessary press More leave message x 25 or FindFeature Find Paging and feature s first letter roup x 22 group ext then select feature a RUE E ring s 1 8 8 Respond to prompts ona Suec Dil x 01 24 21 phone number if necessary then Pickup select Enter general pickup i F 9 Press Home rd DIGRUP x 9 extension outside x 9 line no To program features using Privacy x 31 a feature button Recall 775 1 Label a button aut Te 2 xn 2 Press Feature and dial 00 E ee aes inging ions 3 Press button to be aS aapne ont eee programmed abbreviated offt x 346 4 Dial f delayed all lines
18. te to delete listing Cancel exits without change Press Home To change listings Press Menu Select Directory Select Personal Dir Select Edit Dir Select range of letters Select listing to be changed Choose item to be changed Replace Name changes name Replace Num changes number Rep ace Tag displays conceals number on from display Exit cancels changes 8 Enter new information 9 10 11 Numbers dialed automatically Select Enter Select Exit Press Home may need special characters in their dialing sequence See Special Characters Table OFTEN USED FEATURES Do Not Disturb Personal Speed Dial Auto Dial To program Available on MLX 10D telephones To program on a button See Programming Buttons only For MLX 20L use Personal 1 Label a button To se Directory For MLX 28D use 2 Press Menu rogrammed Auto Dial buttons f e Toggle the programmed dis 3 Select Ext Program Prog button on or off To program personal speed dial 4 Select Start Last Number Dial 1 Press Menu 5 Press FA to be pro 2 Select Ext Program Prog SAMME G To program 3 Press Feature and dial 2 digit 6 Select ListFeature List See Programming Buttons code from 01 to 24 and then 7 Select Auto Dial AutoD To use x 21 Ignore instructions on the 8 Select nside In or Outside Out 1 Press same type of button display to press a button 9 Select Enter used to place the first call fo
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