VCSMS Bulk Preset - User Guide - Issue 1.00
Contents
1. Select the CSW file Browse Select the message heno 22 Tour driving theory test will be at 3 on 24 at 5 Please arrive at least 15 minut H Edit Helo oe es ay vil be E 7 i Hello wa Your driving TENEN ka will be at 23 on 1 at 8 Please arrive a pen 15 sal Hello 262 Your advanced driving test will be at 3 on 4 at 5 Please arrive at least 30 minute Text2 Prom pt Welcome Voice Connect Ltd Engineering Home Inbox Sent Items Contacts Your Account 3MEDesk Contact Us Log off Single Bulk From this screen wou can send a bulk message to multiple recepients based on a CSW file containing various data You must define at least one message first by using the Edit button When you are happy with your message you can Use this screen to first select the CSW file on the computer and then selectthe appropriate message and then press Next Select the CSW file Select the message Heno 22 Tour driving practical test will be at 3 on d at 5 Please arrive at least 15 mir Edit Hello ws a theory test will be at 2 on Sa at a Miis anve at least 15 minutes q Hella o 2 TOU driving practical test will be at 3 on 4 at 5 Please arrive at at least 15 minute Hello XI Your advanced driving test will be En a on 26 a 5 sy arrive ae least 30 minute Issue 1 00 9 June 2009 Page 7 of 10 VCSMS Bulk Preset User Guide Text2 Prom pt Welcome Woice Connect Ltd Engineering Home In2. 19 The VCSMS website displays the following view Text2 Prom pt Welcome Voice Connect Ltd Engineering Home Inbox Sent Items Contacts Your Account SMEDesk Contact Us Log off Single Bulk The bulk message Was sent successfully Bulk Status 20 Click the Bulk Status button Bulk Status 21 The VCSMS website displays a view similar to the following which shows a summary of the bulk messages you have sent Text2 Prom pt Welcome Voice Connect Ltd Engineering Home New Inbox Contacts Your Account SM amp EDesk Contact Us Log off Message Status EmailToshi8 Summary Email TosMs Individual Refresh Information This report will show the bulk messages submitted within the last six months Recently submitted bulk messages may not show up on this report for up to a minute Please click on the individual reference number for more information on that particular bulk message Reference Date f Time Branch Filename No of recepients 6426 05 OB 2009 16 26 39 E Example csv 5 E 06 OB 20089 14 28 05 E Example csv 5 22 If 1t does not display the latest bulk message walt a minute and click the Refresh Information button Refresh Information Issue 1 00 9 June 2009 Page 10 of 10
3. Contacts Your Account SMEDesk Contact Us Log off Single Bulk Return to Bulk Message screen This page will allow you to edit the message that goes out to your recepients To create a new message press New To edit an existing message please press Edit nextto the appropriate message To delete a preset message press DEL Message Ref Message Delete Hello 2 Your driving theory test will be at 3 on q at 5 Please arrive atleast 15 minutes before it starts 66 DEL Pew 9 Repeat Steps 4 to 8 as required Text2 Prom pt Welcome Voice Connect Ltd Engineering Horne Inbox Sent Items Contacts Your Account 5M amp Desk Contact Us Log off Single Bulk Return to Bulk Message screen This page will allow you to edit the message that goes out to your recepients To create anew message press New To edit an existing message please press Edit nextto the appropriate message To delete a preset message press DEL Message Ref Message Delete Hello 2 Your driving theory testwillbe at 3 on 4 at 5 Please arrive at least 15 minutes before it starts 66 DEL Hello 22 Your driving practical test will be at 3 on wq at Please arrive atleast 15 minutes before it starts Br DEL Hello 2 Your advanced driving test will be at 3 on 4 at 5 Please arrive at least 30 minutes before it starts ew 10 Click the Return to Bulk Messaging screen button Return to Bulk
4. Message screen Issue 1 00 9 June 2009 Page 6 of 10 VCSMS Bulk Preset User Guide 11 The VCSMS website displays the Bulk Preset view again Text2 Prom pt Welcome Voice Connect Ltd Engineering Home Inbox Sent Items Contacts Your Account SM amp EDesk Contact Us Log off Single Bulk From this screen wou can send a bulk message to multiple recepients based on a CSW file containing various data You must define at least one message first by using the Edit button When you are happy with your message you can Use this screen to first select the CSW file on the computer and then select the appropriate message and then press Next Select the CSW file Browse Select the message heno 22 our driving theory test will be at 3 on 24 at 5 Please arrive at least 15 minut Edit 12 Click the pull down menu button to the left of the Edit button and select the appropriate message Text2 Prom pt Welcome Voice Connect Ltd Engineering Home Inbox Sent Items Contacts Your Account SMoDese Contact Us Log off Single Bulk From this screen wou can send a bulk message to multiple recepients based on a CSW file containing various data You must define at least one message first by using the Edit button When you are happy with your message you can Use this screen to first select the CSW file on the computer and then select the appropriate message and then press Next
5. message facility except that you do not specify the recipients mobile phone numbers with the message Instead you create a text file that contains all the recipients mobile phone numbers with each number on a separate line You can create this with a text editor such as Microsoft Windows Notepad The website displays an example of such a text file Text2 Prom pt Welcome Voice Connect Ltd Engineering Home Inbox Sent Items Contacts Your Account ShMS amp 0esk Contact Us Log off Single Bulk Preset Bulk Text Message In order to send a bulk message select the branch that you require and type in the message that you Branch 447797805450 wish to go to all recepients Then prepare a file with a single phone number on Message each line of the file You can create this file in notepad but not Word as this adds formatting to the files Here is an example of afile File Edit Format View File with destination B OF 779888777 DOME OF 789777666 numbers 07778555444 Then select your prepared file using Browse and then press the Send button Issue 1 00 9 June 2009 Page 3 of 10 VCSMS Bulk Preset User Guide 3 Bulk Preset messages to many recipients See the following Section 2 Page 4 2 Bulk Preset SMS text message facility This is similar to the Bulk message facility but enables you to personalise each message with for example the recipient s name It operates in a similar man
6. Us Log off Single Bulk Reference Mew Colomn number that contains mobile number to send the message to Does the CSW contain a header lines 7 Please enter the message in the following box ln order to include data from your CSV file please enter a s followed by the coloma number e g You have an appointment at 2 Cancel Update 6 Key in the details of the message template as described on screen Click in the Does the CSV contain a header line check box so that it contains a tick if there is a header line with column titles as shown in the example at the beginning of Section 2 Page 4 Text2 Prom pt Welcome Voice Connect Ltd Engineering Home Inbox Sent Items Contacts Your Account 3MEDesk Contact Us Log off Single Bulk Reference Mew Colomn number that contains mobile number to send the message to 1 Does the CSW contain a header liner M Please enter the message in the following box ln order to include data from your CSV file please enter a s followed by the coloma number e g You have an appointment at 2 Hello 2 Your driving theory test will be at 23 on 24 at 5 al Please arrive at least 15 minutes betore it starts Update Issue 1 00 9 June 2009 Page 5 of 10 VCSMS Bulk Preset User Guide 7 Click the Update button 8 The VCSMS website displays the following view Text2 Prom pt Welcome Voice Connect Ltd Engineering Home J Inbox Sent Items
7. an VOICE CONNECT INTEGRATED COMMUNICATION SPECIALISTS VCSMS Bulk Preset User Guide icrosoft o Microsoft esau E Ay INVESTORS oftware Solutions V Y e Y Partner _4 IN PEOPLE Regi RANS VCSMS Bulk Preset User Guide CONTENTS o A A 3 2 Bulk Preset SMS text message facility occoocccoccoonconncocnnocnconocanenanononos 4 Issue 1 00 9 June 2009 Page 2 of 10 VCSMS Bulk Preset User Guide 1 Introduction The www vcsms co uk website provides the following three types of SMS text message facility 1 Single message to one or more recipients This is the default SMS text message facility that the website presents to you as you log in It looks and operates like email except that you specify phone numbers rather than email addresses You can specify more than one phone number for a message to send the message to more than one recipient Text2 Prom pt Welcome Voice Connect Ltd Engineering Horne Inbox Sent Items Contacts Your Account SmM5Desk Contact Us Log off Bulk Bulk Preset New Text Message Click on an entry to add that recepient to your message Branch 447797805450 Click here to edit your contacts To Each entry should be seperated by a semi colon Message 160 1 message send now O Delayed until 5 une 2009 E 00 Send Message Delivery Status gt 2 Bulk message to many recipients This is similar to the Single
8. box Sent Items Contacts Your Account SMEDesk Contact Us Log off Single Bulk From this screen wou can send a bulk message to multiple recepients based on a CSW file containing various data You must define at least one message first by using the Edit button When you are happy with your message you can Use this screen to first select the CSW file on the computer and then select the appropriate message and then press Next Select the CSW file Browse Select the message heno wa Your driving practical test will be at 3 on d at 5 Please arrive at least 15 mir 13 Click the Browse button 14 The VCSMS website displays the following Choose file browser window Select a CSV file and click the Open button Choose file EJ Look in 5 Data Example xls Recent i po Deskto p My Documents Er Ma Computer bly Network File name Example csv Places Files of type All Files hal Lancel E Issue 1 00 9 June 2009 Page 8 of 10 VCSMS Bulk Preset User Guide 15 The VCSMS website displays the Bulk Preset view now showing the selected CSV file Text2 Prom pt Welcome Voice Connect Ltd Engineering Home Inbox Sent items Contacts Your Account SMEDesk Contact Us Log off Single Bulk From this screen you can send a bulk message to multiple recepients based on a CSV file containing various data You must define at
9. least one message first by using the Edit button When you are happy with your message you can Use this screen to first select the CSW file on the computer and then selectthe appropriate message and then press Next Select the CSW file A Ww ORK Documentation Work WES is Data Example csv Browse Select the message helo 22 Your driving practical test will be at 3 on 4 at 5 Please arrive at least 15 mir 16 Click the Next button 17 The VCSMS website displays the following view which shows the first text message as an example This is so that you can check that the template message and the CSV file correctly merge to produce the messages that you require Text2 Prom pt Welcome Voice Connect Ltd Engineering Home Inbox Sent Items Contacts Your Account 3MEDesk Contact Us Log off Single Bulk Please check the following details carefully An example of a message produced from this file f message is as follows Hello Johann Strauss Your driving practical test will be at Newtown North on Monday 6 June 2009 at 9 00am Please arrive at least 15 minutes before it starts and Would be sent to the following mobile nurnber 44777111111 and would go through the following branch 447797005450 Are you sure you wish to send this bulk messager lt Cancel send gt 18 Click the Send gt button Issue 1 00 9 June 2009 Page 9 of 10 VCSMS Bulk Preset User Guide
10. ner to the mail shot mail merge facility of a word processor application such as Microsoft Word You first create a template message and a Comma Separated Values CSV text file that includes mobile phone numbers and other associated information such as the recipients names You then merge the two to create a set of similar but personalised SMS text messages The easiest way to create a CSV file is to create a list in a spreadsheet application such as Microsoft Excel and then export it as a CSV file The following are examples of a template message and an associated Excel file In the template message 2 3 4 and 5 are replaced by the values in the second third fourth and fifth columns of the CSV text file 1 is replaced by the value in the first column which is the telephone number to which the SMS Gateway the VCSMS website sends the message Hello 2 Your driving practical test will be at 3 on 4 at 5 Please arrive at least 15 minutes before it starts Mobile Name Venue Date Time 07777111111 Johann Strauss Newtown North Monday 8 June 2009 9 00am 07777222222 Johannes Brahms Newtown South Tuesday 9 June 2009 10 00am 07777333333 Franz Liszt Newtown West Wednesday 10 June 2009 11 00am 07777444444 Robert Schumann Newtown East Thursday 11 June 2009 2 00pm 07777555555 Gustav Mahler Newtown Central Friday 12 June 2009 3 00pm Do the following procedure 1 Select Bulk Preset The VCSMS website displays the following view Text2Prom p
11. t Welcome Voice Connect Ltd Engineering Home Inbox Sent Items Contacts Your Account SMEDesk Contact Us Log off Single Bulk From this screen you can send a bulk message to multiple recepients based on a CSW file containing various data You must define at least one message first by using the Edit button When you are happy with your message you can Use this screen to first select the CS file on the computer and then select the appropriate message and then press Next Select the CSW file Browse Select the message 2 Click the Edit button Issue 1 00 9 June 2009 Page 4 of 10 VCSMS Bulk Preset User Guide 3 The VCSMS website displays the following view Text2 Prom pt Welcome Voice Connect Ltd Engineering Horne Inbox Sent Items Contacts Your Account 5M amp Desk Contact Us Log off Single Bulk Return to Bulk Message screen This page will allow you to edit the message that goes out to your recepients To create a new message press Hey To edit an existing message please press Edit next to the appropriate message To delete a preset message press DEL Message Ref Message You currenthy have no messages ew 4 Click the New button Mew 5 The VCSMS website displays the following view Text2 Prom pt Welcome Voice Connect Ltd Engineering I Home Inbox Sent Items Contacts Your Account 3MEDesk Contact
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