Speech & Text Dialler Operators Manual
Contents
1. Acknowledge Call and Select Remote Access Mode If the Speech Dialler has been triggered and is reporting a voice message to a contact the contact can if programmed see page 9 acknowledge the call and select the Remote Access mode gt Acknowledge Call and Select Remote Access Mode 1 When the telephone rings answer the call as normal Listen to the voice message The message is repeated 10 times in total 3 When you have understood the message acknowledge it at any time by pressing the key on your telephone You will hear an acknowledgment tone from the Speech Dialler and then the unit will automatically select the Remote Access menu see the Remote Access menu below The Remote Access Menu The following commands can be selected from the Remote Access menu Function Key Sequence Toggle Remote Control Output 1 III Toggle Remote Control Output 2 1 2 Listen in Talkback Mode 3 to select 3 to toggle Play Voice Messages 1 4 9 followed by 1 4 Record Voice Messages 1 4 9 followed by 1 4 Playback Memo 0 Record Memo 0 Stop Recording Playback 0 or any key Quit Remote Access Menu and Hang up If after 30 seconds no command has been selected then Speech Dialler will NOTE hang up the call Once a command has been selected the unit remains online for 3 minutes or until the quit remote access command is used 30 INS233 2 Speech2. 32 INS233 2 Speech Dialler Operators Manual Press 0 on your telephone If you want to cancel playback mode or wait until the memo has finished playing Use your telephone to select other Remote Access commands or press to hang up the connection with the Speech Dialler Using the Quick Text Feature If the Quick Text feature is enabled see page 24 you can use the Speech Dialler to send a SMS message to one of the contacts gt To Send a SMS Message 1 Ensure the unit is in its normal Ready or Disabled mode Press the bottom line of the display will show the last message that was sent Press CX to edit the message Use the text editing keys see page 33 to enter the text message Press to accept the display will show the new message Press to send message the display will show Press to select the contacts that will receive the message e g to send Text gt Please call Home Wlease call v to send Text gt Hares Birthdays Send message to Contact Send message Lo Contact Press to send message to the selected contacts The display will show the progress of the call and will return to the normal ready mode once finished INS233 2 3 e Speech Dialler Operators Manual Text Editing Keys Text is programmed in a similar way to mobile phone
3. Press CX to change the contact type e g QOQO Press QD to select the next option The contact s Acknowledgment type is displayed Press QD to change the Acknowledgment type e g QO Press QD to select the next option The contact s Dial attempts is displayed Press QD to change the contact s Dial attempts e g QQ Repeat steps 3 14 for other contacts or press CO to exit this menu Contact 3 Hame gt Contact 1 Hame gt Contact 1 Hame gt Tel 3 gt Tel 3 gt I 1 5 gt 81611234 ser Contact 3 Ture gt Voice Only Contact 3 Ture gt Text or Uoice Contact 3 Ack gt Acknowledge Only Contact 3 Ack gt Remote Access Contact 3 Dial gt 3 Times Contact 3 Dial gt 5 Times 10 INS233 2 Speech Dialler Operators Manual Voice Messages The Speech Dialler has four voice messages each message can be up to 32 seconds long The unit has an internal microphone and loudspeaker which are used to record and playback the voice messages Messages should be recorded to reflect the type of alarm that is being triggered e g if trigger input 1 is connected to a smoke alarm then message 1 should state that there is a fire alarm at the premises gt Record and Playback a Voice Message 1 From the main menu press or C2 to select the Voice Messages menu Press D to select Press or CD C4D to select the required voice message e g C35
4. gt Add Change Text Messages 1 From the main menu press or to ir to Select select the Text Messages menu Text Messages 2 Press QD to select Text Message 1 gt Message 1 Fire 3 Press or CD 42 to select the alarm Site Details messages press C52 to select the site details Your Texecom 5 message or press C62 to select the banner message e g C52 The message is scrolled across the bottom line of the display 4 Press to edit the message E Your Texecom 5 Feech Dialler 5 Use the text editing keys see page 33 to enter Texecom Lid Bra the text message duood Court Press QD to accept Site Details gt Texecom Ltd Bra 7 Repeat steps 3 6 for other messages or press CO to exit this menu 12 INS233 2 Speech Dialler Operators Manual Sending and Abort Options Sending Options Each input can be programmed to send a message to specific contacts e g Input 1 could be programmed to send message 1 to all eight contacts whereas Input 2 could be programmed to send message 2 to contacts 2 and 7 If an input is programmed that it does not report to any contact the unit will play the message through the loudspeaker when the input is triggered This feature could be used to annunciate some form of activity whilst you are present at the premises Call Abort When a call is aborted the Speech Dialler immediately hangs up and returns to its normal standby mode Each trig
5. 1 Triggers If enabled the Speech Dialler trigger inputs are configured for positive applied connections If disabled the Speech Dialler trigger inputs configured for negative applied connections Answer Defeat If enabled H the Speech Dialler will use the answer defeat feature which operates as follows To obtain remote access the caller must dial the unit and wait for the line to ring several times but not more than the number of rings programmed for the Ring Count see page 22 The caller must then hang up the call and redial the unit within 60 seconds the Speech Dialler will then answer the incoming call and allow the caller the remote access feature see page 29 If disabled the Speech Dialler will answer all incoming calls after the number of rings programmed for the Ring Count see page 22 Flash on MEMO If enabled F the Speech Dialler will flash the display backlight on and off when memo message is waiting If disabled the Speech Dialler will not flash the display backlight Beep on MEMO If enabled E the Speech Dialler will beep every minute when memo message is waiting If disabled the Speech Dialler will not beep Auto Record If enabled the Speech Dialler will automatically record a 32 second memo message when any trigger input is activated If disabled the Speech Dialler will not automatically record a memo message Slow Down Help If enabled 5 the Speech Dialler will scroll t
6. e M WINNER m INTRUDER ALARM MANUFACTURER 1 NON E R weg DES N OF THE YEAR BEST MANUFACTURER amp 2000 2000 amp 1999 THANK YOU FOR VOTING TEXECOM Operators Manual Speech Dialler Voice amp Text Dialler C www texe com Speech Dialler Operators Manual OVW MD DEDI Ee 3 Introduction Speech Dialler Layout Function Keys 1 Programming Accessing the Programming Menu Contact Details Voice MESSAGES EE 11 Text Messages ad eee 12 eege Rn Oe e 13 Test Options Call Log xe 19 rt n MORD 20 Exit Programming Menu 26 2 E 27 Acknowledging Voice Message 27 Recording and Playing a Memo Locally Using the Remote Access Feature Using the Quick Text Feature Text Editing keys reser ses nnns trennen trne nnne rnnt 34 3 Installation Records 2 INS233 2 Speech Dialler Operators Manual Introduction Auxiliary Telephone Input Aux 4 Intruder 3 PA 2 Fire 1 Mobile Network Speech Dialle EE Alarm Control Panel SMS Service Centre The Speech D
7. Dialler Operators Manual Toggle Remote Control Outputs This Remote Access command allows you to either switch on or off the Remote Control Outputs gt To Toggle the Remote Control Outputs 1 2 Establish a Remote Access connection with the Speech Dialler Press 1 on your telephone to toggle Remote Control Output 1 or 2 to toggle Remote Control Output 2 You will hear one high pitched beep when Output 1 is switched on and two for Output 2 You will hear one low pitched beep when Output 1 is switched off and two for Output 2 Use your telephone to select other Remote Access commands or press to hang up the connection with the Speech Daller Listen in amp Talkback Mode These Remote Access commands allow you to listen in and talk to the remote site using your telephone handset gt To Select Listen in Talkback Mode 1 Establish a Remote Access connection with the Speech Dialler 2 Press 3 on your telephone You can now listen into the premises 3 Press 3 on your telephone to switch between the Listen in and Talkback mode The Listen in Talkback mode can also be toggled at site by pressing CO 4 When finished press 0 on your telephone to cancel Talkback mode 5 Use your telephone to select other Remote Access commands or press to hang up the connection with the Speech Dialler INS233 2 31 Speech Dialler Operators Manual Record Play Voice Messages These Remote Access commands allow yo
8. it via a SMS service centre The Speech Dialler defaults to using the O SMS service centre Listed below are other service centres that can be used Service Provider Telephone No Protocol O UK 44 0 7860 980480 8 N 1 T Mobile UK 44 0 7958 879889 7 E 1 Vodafone Mobiles UK 44 0 7785 499993 8 N 1 Proximus Belgium 32 0 475 161621 8 N 1 If you are calling a SMS service centre in a different country you need to Note sure that the contact s mobile telephone number has the international country code e g if the contact s UK mobile number is 07801 123 456 it needs to be entered as 447801 123 456 The protocol used by each service centre may vary from one provider to another please make sure that the Speech Daller protocol is configured correctly see page 21 ToChange the SMS Centre Number 1 From the main menu press or to 5 to Select select the Configuration menu Configuration Press to select to Select Passcode Use or press 4D to select the SMS to Select Service Centre menu SMS Centre Ho Press GD to select The display will show the SMS Ha gt current setting 458 Enter the required number SMS Ho 879588575 589 Press QD to accept and exit this menu INS233 2 2 Speech Dialler Operators Manual Miscellaneous Options The following miscellaneous configuration options are available
9. member of your family as you are leaving the premises When they arrive home they would see hear that there is memo message waiting and can they play it back gt Record Memo Message 1 Ensure the unit is in its normal Ready or Disabled mode Press to record the memo Speak clearly at the unit The display will show how much time has elapsed Press GD to stop recording the display will indicate that there is a memo waiting The Speech Dialler can also be programmed to either flash the display backlight or beep when a memo message is waiting see page 24 Recording SPEAK HON 85 9 MEMO WAITING Press k to hear If you have not played back the memo message you can add to already recorded message by pressing Ce To Playback a Memo Message 1 The display will normally indicate that you WAITING message waiting Press k to hear 2 Press to playback the message Playing Press D to stop to cancel playback at Plasin3 38 3 time 3 Once the memo message has been played the READY eae unit will revert to showing the normal Ready or Disabled mode If you want to listen to the message again press 28 INS233 2 Speech Dialler Operators Manual Using the Remote Access Feature The Remote Access feature can by accessed by one of the following methods Dial in for Remote Access This method req
10. the Speech Dialler returns to its normal standby mode Stop Calls When the message type is a voice message the person receiving the call should press the number 8 key on their telephone to acknowledge the call Once the call has been acknowledged by the contact the unit will hang up and return to its normal standby mode If the message type is a text message the SMS service centre automatically acknowledges it and the unit returns to its normal standby mode Dial Attempts The dial attempts option controls how many times the Speech Dialler will attempt to relay the message to the contact The number attempts can be programmed from 1 to 9 gt To Add Change Contact Details 1 From the main menu press or CD to rua to Select select the Contact Details menu Contact Details 2 Press QD to select Contact 1 Name gt INS233 2 Speech Dialler Operators Manual 3 10 11 12 13 14 15 Press or CD to select the required contact e g C35 Press to edit name Use the text editing keys see page 33 to enter the contact s name Press GD to accept Press QD to select the next option The contact s telephone is displayed Press to edit telephone number Use keys CO 92 to enter the number e g 0161 1234567 The key be used to insert special command characters Press to accept Press QD to select the next option The contact type is displayed
11. Configuration menu Configuration Press QD to select 4 to Select Passcode Use lt or press C62 to select the Language Jean to Select menu Language Press GD to select The display will show the L anSua3e current language setting English Use to select the required language Idioma EsrFanol Press QD to accept and exit this menu INS233 2 2 Speech Dialler Operators Manual Exit Programming Menu When you exit the programming menu you can exit and leave the Speech Dialler in one of two modes Ready Mode This mode is the normal operating mode of the Speech Dialler Disabled Mode This mode disables the Speech Dialler s trigger inputs and therefore the unit will not call out in the event of an alarm gt To Exit the Programming Menu 1 From the main menu press or to ta EXIT select the EXIT Programming Menu Or keep 8 Menu pressing the CO key 2 Press to select v Ready mode x Disabled mode 3 Press GD to exit to the Ready mode or QD to exit to the Disabled mode e g press GD to exit to the Ready mode 4 The selected operating mode is alternatively shown on the top and bottom line of the READY 22 display 26 INS233 2 Speech Dialler Operators Manual Acknowledging Voice Message Calls It is important that the contacts that are going to receive voice message calls from the Speech Dialler are fully aware of the
12. DD HEN CODE 5678 Press VD to accept Press CO to exit this menu 20 INS233 2 Speech Dialler Operators Manual Dialling Options The following dialing options are available 1 Blind Dialling If enabled E the Speech Dialler will not wait for dial tone when dialling out If disabled the Speech Dialler will wait for dial tone before dialling the contact s telephone number Pulse Dialling If enabled F the Speech Dialler will use the older pulse format when dialling out If disabled the Speech Dialler will use DTMF format when dialling out Pulse After 3 If enabled 3 the Speech Dialler will switch to the older pulse format when the unit has failed to communicate after 3 attempts If disabled the Speech Dialler will always use DTMF format when dialling out Use 7 1 Data If enabled 7 the Speech Dialler will communicate with the SMS service centre using 7 data bits even parity and 1 stop bit If disabled the Speech Dialler will communicate with the SMS service centre using 8 data bits no parity and 1 stop See page 23 for further details Quick Text If enabled you can use the Speech Daller to send an SMS message to one of the contacts See page 33 for further details To Change the Dialling Options 1 From the main menu press or to evo to Select select the Configuration menu Configuration 2 Press QD to select 4 to Select Passcode 3 Use or press C2 to select the Di
13. Input 2 18 INS233 2 Speech Dialler Operators Manual Output Options The Speech Dialler has two programmable outputs that can be used for a wide variety of functions Each output be programmed to one of the following functions 1 10 11 Phone Line Fault This output type will activate switched ve when the telephone line connected to the unit has a fault disconnected or no line voltage Line in Use This output type activates when the Speech Dialler is using the telephone line Call Active This output type activates when the Speech Daller is active i e after the unit has been triggered The output deactivates once the unit has dialed all its contacts or the call is aborted Call Successful This output type activates when the Speech Dialler has delivered its message successfully The output deactivates when the unit is next triggered Call Failed This output type activates when the Speech Dialler fails to deliver its message The output deactivates when the unit is next triggered Remote Ctrl 1 This output type can be remotely turned on and off by a touch tone telephone Remote Ctrl 2 This output type can be remotely turned on and off by a touch tone telephone Memo Waiting This output type activates when the Speech Dialler has a memo waiting and deactivates once the memo has been played Memo Waiting P This output type pulses on and off when the Speech Dialler has a memo waiting and deac
14. O to exit this menu Contact 1254 16 INS233 2 Speech Dialler Operators Manual Test Input Status This test menu allows you to view and test the trigger inputs When the input is triggered the unit will dial the relevant contacts and send the appropriate message gt To Test the Trigger Inputs 1 From the main menu press or to select the Test Options menu Press CZ to select Use C 2 or press to select the Test Input Status menu Press to select The 0 2 on the top line of the display indicates whether the trigger inputs are enabled or disabled 2 To enable the trigger inputs press QD to disable them press The bottom line shows the actual status of each input Healthy Active trigger polarity is also shown on the bottom line 5 3 ve applied ve applied If the trigger inputs are enabled activating them will cause the unit call the relevant contacts Pressing 4 in this menu will simulate an active condition on trigger inputs 1 4 and will cause the unit call the relevant contacts Once triggered the display will show the progress of the test call To cancel the test at any time press or GD Press CO to exit this menu to Selectii Test rtions to Testi Moice Messages to Testi Input Status Inputs 1234 07 Statusi sees 0 2 InrFuts 1234 6 25 Statusi sees g INS233 2 N Speech Di
15. Press to start recording Speak clearly at the unit The display will show how much time has elapsed Press to stop recording To listen to the message press The message is played back through the internal loudspeaker Press to stop playback Repeat steps 3 7 for other voice messages or press CO to exit this menu to Selectii Voice Messages Message 1 k Plas Record Message 3 k Plas Record Recording 3 SPEAK HOW 65 5 Message 3 k Plas Record Message 3 Flasin3 38 5 Message 3 k Plas Record INS233 2 Speech Dialler Operators Manual Text Messages The Speech amp Text model can send text messages to mobile telephones using the SMS text service Short Message Service The unit does this by calling a SMS service centre which takes the message from the Speech Dialler and forwards it to the contact s mobile telephone The unit can store up to four 32 character Alarm messages and one common Site Details message When the unit sends a text message it appends the Alarm message to the Site Details message The Site Details message would normally hold the name or details of the premises being protected This menu also allows you to program a 32 character banner message The banner message is displayed on LCD when unit is either in the Ready or Disabled mode The banner message is NOT sent as part of the text message to mobile telephones
16. aller Operators Manual Call Log The Speech Dialler has a 64 event Call Log that records the inputs that were triggered and the contacts that were called The log can be viewed in two modes basic and enhanced In the basic mode the display shows all the event information in one display In the enhanced mode the display scrolls the event information in descriptive text gt To View the Call Log 1 From the main menu press or to select the Call Log menu Press GD to select The display shows the most recent event Use gt to scroll backwards and forwards through the call log The top line shows the event number 822 and the input triggered The bottom line shows the contacts that were called and the response of the unit 1 Called contact 1 call acknowledged Called contact 2 call NOT acknowledged to Selectii Call Lod Inrut 1 829 Input 2 1 2 2s Called contact 2 call acknowledged and stopped Zu Called contact 1 call aborted by user code Ar Called contact 3 call aborted by restore of trigger input To view the log in the enhanced mode press CX The bottom line will now scroll a full description of the event Dialled Contact 1 amp 2 the call was acknowledged bs 1 the call was acknowledged amp storred by contact 2 Press the Ge to return to the normal display mode Press CO to exit this menu 829 Input 2 Dialled Contact 1 2 829
17. alling roa to Select Options menu Dialling rtions 4 Press to select The top line of the display Blind Dialling will show the description for the option the cursor gt is pointing at The bottom line shows which options are enabled 5 Press to enable disable options Pulse Dialling e g press CD to enable Pulse Dialling 6 Press VD to accept and exit this menu INS233 2 2 pr Speech Dialler Operators Manual Ring Count When calling into the Speech Dialler to use the Remote Access feature the unit will answer the incoming call after a specified number of rings If the ring count is set to zero the Remote Access feature is disabled The Speech Dialler also can be configured to use answer defeat see configuration options on page 24 gt Change the Ring Count 1 From the main menu press or to select the Configuration menu Press to select Use or press to select the Ring Count menu Press G to select The display will show the current setting Press CXD to change the ring count setting e g press Press VD to accept and exit this menu to Selectii Configuration to Selectii Passcode to Selectii Rind Count Answer Call After 5 Rings Answer Call After 7 Rings 22 INS233 2 Speech Dialler Operators Manual SMS Centre No When Speech Dialler sends a text message it sends
18. correct acknowledgment procedure If a contact fails to acknowledge a voice call the unit may dial them again The correct procedure is as follows gt Howto Acknowledge a Voice Message 1 When the telephone rings answer the call as normal 2 Listen to the voice message The message is repeated 10 times in total 3 When you have understood the message acknowledge it at any time by pressing the number 8 key on your telephone You will hear an acknowledgment tone from the Speech Dialler and then the unit will hang up 4 Now take the necessary action in response to the alarm Aborting a Call If the Speech Dialler is accidentally triggered or you want to stop the calling sequence then one of the following methods be used Entering the Operator s Passcode To abort the call sequence enter your passcode The display will show Call aborted Restoring the Trigger Input To abort the call sequence restore the trigger input back to its normal condition Normally this is simple matter of resetting the alarm control panel The abort methods that can be used depends on how each trigger input is configured see page 13 INS233 2 27 Speech Dialler Operators Manual Recording and Playing a Memo Locally The Speech Dialler has a 32 second memo message which can be recorded locally at the unit Once recorded the display will indicate that there is a memo message waiting You could use this feature to leave a message for a
19. g the Programming Menu When the Speech Dialler is in its normal standby mode the display shows DEE READY To access the programming menu you must enter the operator s passcode default 1234 After entering the passcode the first menu option is displayed you can scroll up and down through the menu options using the scroll key or jump to a menu by pressing the relevant hot key e g to select the Call Log menu press 6 UAE READY era Enter passcode C12C25C35C4D to access the programming menu to Selecti Contact name telephone number CD Contact Details and type Page 8 to Selectii 25 d EE Record and play voice messages Page 11 to Selectii D CS DEE Program text messages Page 12 to Selecti C45 Ear DE mU ME Sending and abort options Page 13 to Selectii C5 Sia Dialling input tests Page 14 to Selecti CD E ees SS View call log Page 18 to Selecti D ee Program output types Page 19 to Selecti ren ee Configuration options Page 20 to EXIT 1 p Programming Menu Exit programming menu Page 25 INS233 2 7 Speech Dialler Operators Manual Contact Details The Speech Dialler can store up to 8 contacts each contact is assigned the following parameters Name Up to 16 characters can be assigned to the contact name Telephone Number This is the telephone number of the contact up to 24 digits Whe
20. ger input can be programmed to one of the following options 1 Nothing The selected trigger input cannot be aborted 2 Passcode Only The selected trigger input can only be aborted by entering the operators passcode into the Speech Dialler 3 Code or Restore The selected trigger input can be aborted by either entering the operators passcode into the Speech Dialler or by restoring the trigger input to its normal healthy condition 4 Restore Only The selected trigger input can only be aborted by restoring the trigger input to its normal healthy condition gt Change the Sending and Abort Options 1 From the main menu press or 42 to Leen ta Select select the Sending Options menu Sending rtions 2 Press QD to select EE EE Contact 3 Press to select the required input Inrut 2 Sends to Contact see 4 Press CD to toggle the Contacts eg Input gt Sends to DGD The top line will display the Contact 1254 contact name as each key is pressed INS233 2 1 Speech Dialler Operators Manual 5 Press to select the next option 6 Press to change option e g DQO 7 Press to select the next option Repeat steps 3 7 for other contacts or press CO to exit this menu Test Options Input 1 Abort By Hathing Input 1 Abort By Code or Restore Input 2 Sends to Contact 1254 This menu option has three test menus that allow you to test the operatio
21. has several call abort options which include restoring the trigger input by entering the operators passcode When the unit is aborted it immediately shuts down and returns to its normal standby mode 4 INS233 2 Speech Dialler Operators Manual Outputs The dialler has two programmable outputs that can be used to indicate the status of the unit The outputs can also be programmed for remote control this allows you to remotely turn outputs on and off with a touch tone telephone Listen In Mode When activated the listen in mode switches the internal and remote microphones onto the telephone line so that you can hear activity at the protected site The listen in mode can be activated by the contact at the time of receiving a voice message or by dialling the protected site and using the Remote Access feature Talkback Mode When activated the talkback mode switches the internal loudspeaker onto the telephone line so that you can talk to the protected site The talkback mode can be activated by the contact at the time of receiving a voice message or by dialling the protected site and using the Remote Access feature Memo The memo feature allows you to record up to 32 seconds of audio which can then be played back This feature can be accessed locally at the unit or by dialling the protected site and using the Remote Access feature When a new memo is recorded the unit will indicate it on the display and optionally give a beep The me
22. he help detail at a slower speed on the display If disabled the Speech Dialler will scroll the help atthe normal speed Rem Access Code If enabled C the Speech Dialler requires the operators passcode to be entered before Remote Access is allowed If disabled the operator s passcode is not required Extended Record If enabled GI the recording time for each message is increased to 38 seconds however the quality of the recording is reduced slightly If disabled the recording time for each message is 32 seconds 24 INS233 2 Speech Dialler Operators Manual gt Change the Miscellaneous Configuration Options 1 From the main menu press or to 5 to Select select the Configuration menu Configuration 2 Press to select to Selecti Passcode 3 Use or press CS to select the 5 ta Select Miscellaneous menu Miscellaneous 4 Press to select The top line of the display Triggers will show the description for the option the gt AF T cursor gt is pointing at The bottom line shows which options are enabled 5 Press to enable disable options Auto Record e g press 52 to enable Auto Record HF TOR 6 Press to accept and exit this menu Language This option allows you to change the language of the Speech Dialler gt Change the Language 1 6 From the main menu press or to ia to Select select the
23. his test menu allows you to test the text messages through to the various contacts mobile telephones The unit will call the SMS service center and relay the selected message to the selected contacts mobile telephone gt To Test Text Messages 1 From the main menu press or GD to 5 to Select select the Test Options menu Test Oftions Press to select 4 to Testi Voice Messages Use or press C2 to select the Test Text rus to Testi Messages menu Text Messages Press QD to select Send Text 1 to Contact 1254 INS233 2 a Speech Dialler Operators Manual 4 Press to select the required Text Message Send Text 3 to The bottom line shows the contacts that will be Contact 2 called 5 Press to toggle the contact Send Text 3 to numbers e g DDD Contact 6 Press to start the test To cancel the test at Calling Humber 1 any time press CX or GD Wait Dial Tone Dialling SMS Service Centre Calling Humber 1 Modem Dialling Waiting to connect with SMS Service Centre Calling Humber 1 Waiting Connect Connected with SMS Service Centre Callina Humber 1 Connected Sending text message to SMS Service Centre Calling Humber 1 Sending Text Message received by SMS Service Centre Calling Humber 1 Ack Received Test Call finished Call Finished Idle Successful 7 Repeat steps 3 6 for other messages or press Send Text 3 to C
24. ialler provides a means of communicating alarm information from an alarm control panel to a standard or mobile telephone The unit is normally connected to an alarm control panel which provides the necessary power and battery backup The unit is also connected to a standard telephone line and behaves like another extension to the telephone and does not affect its normal operation or that of any other extension fitted INS233 2 3 Speech Dialler Operators Manual Inputs The dialler has four trigger inputs each input can be assigned a voice message and or a text message Speech amp Text only The trigger inputs are normally connected to the alarm control panel communicator outputs or bell output Other devices such as smoke detectors or temperature sensors can be directly connected to the trigger inputs The polarity of the trigger inputs can be programmed as either ve or ve applied Contacts Up to 8 contacts may be stored in the unit each contact can be assigned a name telephone number message type and acknowledgment type The unit must NOT be used to call the Police via the Emergency Services NOTE Phone numbers Voice Messages The dialler has a built in microphone and speaker so that audio messages can be recorded and replayed directly from the unit Up to four separate voice messages can be stored each message can be up to 32 seconds long Message 1 is related to trigger input 1 message 2 is related to trigger input 2 and s
25. mo feature can also be programmed to automatically record when a trigger input is activated Remote Access If enabled the dialler can be accessed remotely by dialling into the unit with a touch tone telephone Once connected you can turn on and off the two outputs activate the listen in or talkback mode listen to the memo or record a new memo Remote UDL The unit can be remotely programmed using Wintex Upload Download software Context Sensitive Help When programming or operating the dialler you can press the help key and the unit will scroll the relevant information on the display Speech Dialler Models Two versions of the Speech Dialler are available Speech amp Text This model supports both speech text messages Speech Only This model only supports speech messages Throughout the manual this symbol indicates that the feature or option is only available on the Speech amp Text model INS233 2 5 Speech Dialler Operators Manual Speech Dialler Layout 4 2 RBD Gard CHO Aa Bu A x Dra mos ME 2 I pars Bun Be mov COGO CX hI DO 32 Character backlit LCD display 2 Keyboard Function Keys Accept Yes key Cancel No key Special function key Record key Stop key Play key Help key Scroll up down key Back key 000000099 6 INS233 2 Speech Dialler Operators Manual 1 Programming Accessin
26. n of the Speech Dialler Test Voice Messages This menu allows you to test the voice messages through to the various contacts The unit will call the selected contacts and play the selected voice message gt Test Voice Messages 1 From the main menu press or to select the Test Options menu Press D to select Press to select Press to select the required Voice Message The bottom line shows the contacts that will be called Press CID to toggle the contact numbers e g DDD Press to start the test To cancel the test at any time press O GD to Selectii Test Oftions to Testi Voice Messages Send Voice 1 to Contact akk Send 3 to Contact geek Send Uoice 3 to Contact 1254 Calling Humber 1 Mait Dial Tone 14 INS233 2 Speech Dialler Operators Manual Dialling the contact s telephone number Calling Humber 1 Dialling Humber Waiting for answer Calling Humber 1 Wait Answer Ringing detected Calling Humber 1 Ringing Contact has answered the call and unit is Calling Humber 1 playing the voice message Playing Message Contact has acknowledged the call by pressing Callina Humber 1 the number 8 key on their telephone Ack Received Test Call finished Call Finished Idle Successful Repeat steps 3 5 for other messages or press Send Woice 3 to CO to exit this menu Contact Test Text Messages T
27. n programming the contact s telephone number the CX key be used to insert the following command characters Star Inserts a in the telephone number Hash Inserts in the telephone number Pause If the unit is connected to an internal telephone system you normally have to dial a number to get an external line wait a couple of seconds then dial the actual number The pause command can be used to insert a 3 second delay e g 9 0161 123456 W 1 Minute Wait The unit will look for dial tone up to one minute D 5 Wait The unit will look for dial tone up to five minutes Contact Type The contact type can be programmed to one of the following options 1 Voice Only The Speech Dialler dials the contact telephone number and plays the relevant voice message Voice or Text The Speech Dialler dials the contact s telephone number and plays the relevant voice message If the voice message is not acknowledged by the contact the Speech Dialler dials the SMS service centre and attempts to relay the relevant text message to the contact s telephone number Text or Voice The Speech Dialler dials the SMS service centre and attempts to relay the relevant text message to the contact s telephone number If the SMS service centre is busy the Speech Dialler dials the contact s telephone number and plays the relevant voice message Text Only The Speech Dialler dials the SMS service centre and relays the relevant text message to
28. o on Voice messages should therefore be recorded to reflect the type of alarm that is connected to the trigger input e g if input 1 is connected to the Fire output on the alarm fire control panel then message 1 should state that there is a fire alarm at the premises Text Messages The Speech amp Text model can also send text messages to mobile telephones using the SMS text service Short Message Service The unit does this by calling a SMS service centre which takes the text message from the dialler and forwards it to the contact s mobile telephone The unit can store up to four 32 character alarm messages and one common site details message When the unit sends a text message it appends the alarm message to the site details message The site details message would normally hold the name or details of the premises being protected Acknowledgement On receiving a voice message call from the dialler the contact person answering the call can acknowledge it at any time by pressing number 8 key on their telephone If the voice message is not acknowledged then it is repeated ten times after which the dialler abandons the call and dials the next available contact Each contact can be configured to either acknowledge the call only or acknowledge and stop the dialling sequence i e after pressing the 8 key on their telephone the call is acknowledged and no more contacts are dialled Call Abort The dialler
29. s Characters are selected by pressing the corresponding key the appropriate number of times to select a character on the same key wait for the cursor to automatically advance The table below shows the keys to use and the characters that are assigned to them Characters lt m d 3 3 m t El cE Apa Spoym oy po SEPM joja janj a E Move cursor left and right Delete Character 69101818 18191918161616 Accept text 34 INS233 2 Speech Dialler Operators Manual 3 Installation Records Contacts Tel Number Attempts Trigger Inputs Message Sends To Installer Details Installation Company Address Telephone Fax Email INS233 2 35 Texecom www texe com Texecom Limited Bradwood Court St Crispin Way Haslingden Lancashire BB4 4PW England Speech Dialler is a Trademark of Texecom Ltd The Speech Dialler is protected by UK and or International Registered Design Registered Design Number 2089016 TEXECOM LTD 2000 2003 INS233 2
30. the contact s telephone number Contact types 2 3 amp 4 should only be used for mobile telephone numbers NOTE INS233 2 Speech Dialler Operators Manual Acknowledgment Type The Acknowledgment type be programmed to one of the following options 1 Acknowledge Only When the message type is a voice message the person receiving the call should press the number 8 key on their telephone to acknowledge the call Once the call has been acknowledged the Speech Dialler will not attempt to dial that contact again If the message type is a text message the SMS service centre automatically acknowledges it The unit will then contact the next available person Remote Access When the message type is a voice message the person receiving the call should press the number 8 or key on their telephone to acknowledge the call If the key is used the contact will enter the remote access menu of the Speech Dialler which allows them to listen in etc see page 30 for more details Rem amp Stop Calls When the message type is a voice message the person receiving the call should press the number 8 or key on their telephone to acknowledge the call If the key is used the contact will enter the remote access menu Once the call has been acknowledged by the contact the Speech Dialler will hang up and return to its normal standby mode If the message type is a text message the SMS service centre automatically acknowledges it and
31. tivates once the memo has been played Remote Access This output activates when the Speech Dialler is being accessed remotely with a touch tone telephone Phone Line Fit This output type will activate switched ve when the telephone line connected to the unit has a fault disconnected or no line voltage INS233 2 19 Speech Dialler Operators Manual gt Program Outputs 1 and 2 1 From the main menu press or C7D to eva ta Select select the Output Options menu Output Oftions Press to select utrut 1 Phone Line Fault Use or press CD to select the required output e g C25 Call Successful Press QD to change the output type eg uteut 2 QOQO Remote Ctrl 1 Repeat steps 3 and 4 for the other output or press CO to exit this menu Configuration Options This section covers the various setup and configuration options Passcode The Speech Dialler is protected by a 4 digit operator s passcode the passcode must be used to gain access to the programming menus The operator s passcode is also used for aborting calls and maybe required when using the Remote Access feature ToChange the Operators Passcode 1 From the main menu press or to to Select select the Configuration menu Configuration Press QD to select 4 to Select Passcode Press to select OLD CODE 1234 HEN CODE 1254 Enter the new passcode eg DO CODE 1224
32. u to record and playback voice messages 1 4 through your telephone handset NOTE These commands are only available if the Access Code option is enabled see page 24 gt a Voice Message 1 2 Establish a Remote Access connection with the Speech Dialler To record a Voice Message press 9 followed by the message number 1 4 on your telephone You will hear a short beep Talk clearly into your telephone handset Press 0 on your telephone to stop the recording mode To play a voice message press 9 followed by the message number 1 4 on your telephone The selected message is played back through your telephone handset Press 0 on your telephone If you want to cancel playback mode or wait until the message has finished playing Use your telephone to select other Remote Access commands or press to hang up the connection with the Speech Daller Record Playback Memo These Remote Access commands allow you to record and playback the memo message through your telephone handset gt To Record Playback a Memo 1 2 Establish a Remote Access connection with the Speech Dialler To record the memo press 0 on your telephone You will hear a short beep Talk clearly into your telephone handset Press 0 on your telephone to stop the recording mode To play the memo press 0 on your telephone The memo message is played back through your telephone handset
33. uires you to call into the Speech Dialler in order to select the Remote Access menu If the Rem Access Code option is enabled see page 24 you will need to enter the operator s passcode in order to use the Remote Access menu gt Dial for Remote Access Answer Defeat OFF 1 2 Dial the Speech Dialler using a touch tone telephone The Speech Dialler will answer your call after the programmed number of rings see page 22 You will hear a series of high pitched beeps press the key on your telephone whilst the beeps are playing You will hear a short beep If required enter the operator s passcode on your telephone you will hear an acceptance tone The Remote Access menu is now selected see the Remote Access menu on next page gt To Dial in for Remote Access Answer Defeat ON a N Dial the Speech Dialler using a touch tone telephone Allow the telephone line to ring two or three times then hang up the call Wait approximately 10 seconds then redial the Speech Dialler The Speech Dialler will answer your call after the first ring You will hear a series of high pitched beeps press the key on your telephone whilst the beeps are playing You will hear a short beep If required enter the operator s passcode on your telephone you will hear an acceptance tone The Remote Access menu is now selected see the Remote Access menu on next page INS233 2 29 Speech Dialler Operators Manual
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