User Guide - Watchbot camera Support
Contents
1. Backup amp Restore Settings Restore Factory Settings Reboot Device Log Back 26 WatchBot Home Security Camera User Guide 3 7 PTZ Settings Here you can override preset Pan and Tilt settings and speeds Device Info PTZ Settings Alias Settings center v Rightward patrol speed 4 Submit Refresh PTZ Settings Upgrade Device Firmware Reboot Device Log Back 3 8 Upgrade Device Firmware This screen allow uploading of updated Firmware files and Web User Interface settings These will be released periodically and will appear on the Watch Bot web page 3 9 Backup Restore Settings Make a backup of current settings and later upload them if required 3 10 Restore Factory Settings All user settings will be erased from the camera and the device will be reset to it s default factory settings A prompt will appear asking if this is really what you want to do Use with care 3 11 Reboot Device Reboot the camera device This will take 30 seconds and a countdown will be displayed 3 12 Log This screen displays a log of camera access comprising Date Time User IP address and activity This is presented in plain text and can be copied and pasted into ant text editor 3 13 Back When in the Administrator settings use this to go back to the camera viewing interface WatchBot Home Security Camera User Guide 27 4 Using ot2. Edit a contact il Delete a contact Create a group Inbox amp E Rus si Create a category Edit a category Fay Delete a category WatchBot Home Security Camera User Guide 21 3 2 4 Chat with your camera Open up a chat window with your camera and type url The camera will respond with an http address link Click on this to visit your camera control panel and log in as normal Don t include information like passwords or credit card numbers in an instant message says url watchb_01 hotmail co uk says http 86 173 129 196 3 3 DDNS Service Settings If you have correctly registered your camera See Section 1 2 these fields will be completed for you They reflect the details printed on the sticker on the base of your camera 22 WatchBot Home Security Camera User Guide 3 4 Mail Service Settings Your WatchBot camera can send email notifications if motion is detected also see Section 3 6 Alarm Service Settings These emails contain time and date information along with images automatically snapped by the camera at the moment of detection To set up email notifications follow the steps below Mail Service Settings Basic Network Settings Wireless Lan Settings UPnP Settings 25 Transport Layer Security Protocol STARTILS Fe ice one Gmail only support TLS at 465 port and STARTTLS at 25 587 ns port PTZ Se
3. Basic Settings got Cancel Advanced Name Basic Settings Type ADSL Settings Start Port Enter a name for the Service This could be WatchBot Cam1 or anything you like Choose TCP UDP as Type This may also be named Both or you may need to add TCP and UDP separately Enter 81 in both Start Port and Finish Port boxes Click Apply Service Type Port 1 WatchBot TCP UDP 81 Above The new Service applied 36 WatchBot Home Security Camera User Guide Setup Wizard Firewall Rules Add WPS Client Outbound Services Enable Service Name Action LAN Users WAN Servers Lc Basic Settings _ Default Yes An ALLOW always An An Nev ADSL Settings y y y y Wireless Settings Edit Move Delete Inbound Services Basic Settings Enable Service Name Action LAN Server IP address WAN Servers Le Advanced Default Yes Any BLOCK always Any Any Ne Settings Logs Add Edit Move Delete Next select Firewall Rules may also be called Security We ll be allowing the camera to connect through the router firewall a Inbound ices Basic Settings ble Service Name Action LAN Server IP address WAN Servers Le Advanced Settings Default Yes _ Any BLOCK always __ Any Any Ne Add Edit Move Delete Logs Block Sites Firewall Rules We ll be adding a new
4. Your WatchBot camera is now functioning wirelessly and will only need it s power cable attached in order to operate 20 WatchBot Home Security Camera User Guide 3 2 Windows Live Messenger MSN Settings Set up a Windows Live Messenger account for your WatchBot camera for quick and easy access to a link to your live video feed To setup MSN follow the steps below 3 2 1 Create an MSN account for your camera Puy Sign up for a new Hotmail or Live ID account for your camera then f Ag complete User Password fields with this new account information Windows Live Derice Info MSN Settings mywatchbot live co ul testfriend1 btconnect c friend 2 yahoo com Wireless Lan Settings UPnP Settings Camera MSN acct MSN Friends List Camera s Contacts Upgrade Derice Firmware Backup amp Restore Settings Restore Factory Settings Reboot Device Log Back 3 2 2 Add contacts details In the fields below add the MSN details of those accounts you want to appear in the camera s Contacts List in Messenger Tip If you are Administrator include your own MSN Account here 3 2 3 Add the camera as a contact in MSN Log in to your own MSN account click Add Contact to add the WatchBot account you just created as a contact Once set up the WatchBot will appear in your Messenger Contact s List and you can interact with it 22 Windows Live Messenger File Melia Actions Tools Help
5. Password ActiveX Download Intemet Explorer Only 1 5 1 Important Information about Microsoft ActiveX Controls ActiveX controls are small programs sometimes called add ons that are used on the Internet They can enhance your browsing experience by allowing interactive content or they can help with tasks such as installing security updates Some websites require you to install ActiveX controls to see the site or perform certain tasks on it When you visit such a site Internet Explorer asks if you want to install the ActiveX control Some WatchBot camera functions such as recording and audio require ActiveX controls to be enabled If you experience any issues with enabling ActiveX on your computer please visit http windows microsoft com en GB windows vista Why does Internet Explorer block some ActiveX controls for more assistance ActiveX is not required when using other browsers such as Firefox Chrome or Safari however features are much more limited See section 4 for details Once Activex is correctly configured within Internet Explorer you will see the live video feed from your WatchBot camera and a green light will appear next to 1 under Device Status The camera is now available to your local network If required focus can be manually adjusted by gently turning the camera s focal lens DEVICE STATUS WatchBot01 37 RECORDING AUDIO 7 HE SE E 4 gt 1 N Y et aH 10H 208 30M 400 LECTEU
6. User Guide Revision 6 April 2012 Contents SECTION Introduction and Safety Product Overview and Basic Features Camera Diagram 1 1 1 1 2 13 1 4 1 5 1 5 1 1 6 1 6 1 1 6 2 1 6 3 1 6 4 1 6 4 1 6 5 1 6 6 1 6 7 1 6 8 1 7 1 7 1 1 7 2 1 7 3 1 7 4 1 7 5 1 7 6 1 7 7 2 1 2 1 1 2 1 2 2 2 3 1 3 1 1 321 2 3 1 3 3 1 4 3 1 5 Quick Setup Guide and Operation The WatchBot camera Connect Camera and Components Install the WatchBot Camera Tool software Run the WatchBot Camera Tool software Setting up your camera on your Local Area Network LAN Important information about Microsoft ActiveX Controls Operator Controls Basic Camera Operation Pan Tilt P T Controls Patrol 1 0 Switch On Off LED Switch On Off Flipping the feed image Pre Positioning Buttons Screen Resolution Mode Brightness and Contrast Default Settings Visitor Controls Recording Video and Audio Multi View Add Timestamp On Screen Display OSD Audio Buffer Live feed On Off and Snapshot Recording Video and Audio Motion Sensor Alarm and Email Alert Setting up your camera for access via the Internet Setting up Network Settings Administrator Basic Network Settings Administrator UPnP Settings Visit the web page assigned to your camera Advanced Setup Guide Administrator Settings Device Info Alias Settings Date and Time Settings User Settings Multi Device Settings PAGE 14 14 14 14 15 16
7. 16 16 16 17 17 18 SECTION PAGE 3 1 6 Basic Network Settings 19 3 1 7 Wireless LAN Settings 19 3 1 7 1 Using your WatchBot camera wirelessly 19 3 2 Windows Live Messenger MSN Settings 21 3 2 1 Create an MSN account for your camera 21 3 2 2 Add contact s details 21 3 2 3 Add the camera as a contact in MSN 21 3 2 4 Chat with your camera 22 3 3 DDNS Settings 22 3 4 Mail Service Settings 23 3 4 1 Enter the sender email settings 23 3 4 2 Enter the receiving email address s 23 3 4 3 Mail Server Settings 23 3 4 4 Save and Test 23 3 5 FTP Service Settings 24 3 5 1 Save and Test 24 3 6 Alarm Service Settings 24 3 6 1 Arming motion detection 24 3 6 2 Motion Detect Sensitivity 24 3 6 3 Alarm Input Armed 25 3 6 4 1 0 Linkage on Alarm 25 3 6 5 Setting up 1 0 linkage hardware 3 6 6 Connecting an External Alarm 25 3 6 7 Send Alarm Notification by Mail 26 3 6 8 Upload Image on Alarm 26 3 6 9 Path 26 3 6 10Scheduler 26 3 6 11 Save settings 26 3 7 PTZ Settings 27 3 8 Upgrade Device Firmware 27 3 9 Backup Restore Settings 27 3 10 Restore Factory Settings 27 3 11 Reboot Device 27 3 12 Log 27 3 13 Back 27 4 Using other browsers to access camera web interface 28 4 1 Logging in on your PC Mac or Tablet 28 4 1 1 The Web Interface 28 4 2 Logging in on a mobile device eg Symbian Android browsers 29 4 2 1 The Web Interface 29 5 Frequently Asked Questions FAQs 30 6 Glossary 31 APPENDIX A ROUTER CONFIGURATION 33 APPENDIX B Acces
8. 168 0 20 Basic Settings finish Advanced SEE WAN Servers Any had Logs start Block Sites finish Firewall Rules Log Never Services Schedule E mail Age Cancel From the drop down list choose the name you gave your camera in the Services step Ensure Action is set to Always Allow Under LAN Users choose Single Address then under start enter the IP address of the camera in this case 192 168 0 20 Leave WAN Servers set to Any and click Apply Setup Wizard Firewall Rules Add WPS Client Outbound Services D E Enable Service Name Action LANUsers WAN Servers Basic Settings L L e ADSL Settings 1 W WatchBot ALLOW always 192 168 0 20 Any Defauit Yes Any ALLOW always Any Any Wireless Settings Basic Settings Add Edit Move Delete Inbound Services Advanced Settings Enable Service Name Action LAN Server IP address WAN Servers 1 BW WatchBot ALON 192 168 0 20 Any Logs always Default Yes Any BLOCK always Any Any Block Sites Firewall Rules Add Edit Move Delete Services Schedule amy E mail When back in Firewall Rules click Apply to save your settings 38 WatchBot Home Security Camera User Guide For instructions on how to set up Port Forwarding on many other router models please visit the PortForward com Router List web site Details are on the first page of
9. third party software Yes it does Details of Windows Macintosh and Mobile software can be found on the support website at www watchbotsupport co uk Unknown or unresolvable issues Press RESET button on the camera base for 5 seconds and then release to restore the factory default state then try reconnecting Note You will lose all saved settings WatchBot Home Security Camera User Guide 31 6 Glossary Common technical terms used throughout this manual DDNS Short for Dynamic Domain Name Server a service that maps Internet domain names to IP addresses DDNS allows anyone hosting a Web or FTP server to advertise a public name to prospective users DHCP Short for Dynamic Host Configuration Protocol a network configuration protocol for hosts on Internet Protocol IP networks DHCP automates network parameter assignment to network devices FTP Short for File Transfer Protocol is a standard used to transfer files from one host to another host over a TCP based network such as the Internet HTTP Short for HyperText Transfer Protocol the underlying protocol used by the World Wide Web IP Address Short for Internet Protocol a numerical label assigned to each device e g computer printer participating in a computer network LAN Short for Local Area Network a computer network that interconnects computers in a limited area such as a home school computer laboratory or office building SMTP Short for Simple Mail
10. type the camera s local IP address into your browser and you should be asked for your camera s login e Use admin and leave the password blank e If successful you will be able to Sign In to the camera interface on your local network using Push Mode Firefox Safari Chrome etc To access the camera online please now see Section 2 of this User Guide If you are still experiencing technical issues please re visit Appendix A in this User Guide and check settings 40 WatchBot Home Security Camera User Guide NOTES WatchBot Home Security Camera User Guide 41 NOTES 42 WatchBot Home Security Camera User Guide NOTES WatchBot Home Security Camera User Guide 43 mygadgetsandgifts com Copyright 2012 MyGadgetsAndGifts
11. Check the following two places for IPCamera exe then manually create a Desktop shortcut C Windows System32 _ or if you have a 64bit system C Windows SysWOW64 I m having problems setting up the IP Address Check whether the IP address of the Camera server shares the same subnet as your work station Click My Computer gt Control Panel gt Network amp Dial up Connections gt LAN gt Attributes gt Internet Protocols TCP IP and check IP Address and Subnet Mask Make sure they are in the same subnet when configuring IP Camera IP address manually I get Subnet does not match Dbl click to change in the Camera Tool window Left click on the error message it will turn blue then right click and choose Network Configuration Check the box that says Obtain IP Address using DHCP Server and click OK I m unable to access IP Camera via web browser Double Check to ensure that your HTTP server software is configured and running properly If you re running any firewall software make sure it s allowing inbound connections to port 80 Also if you happen to be using a cable DSL router make sure you ve set up port forwarding properly consult your router s documentation for more information If none of these seem to be the problem it s also possible that your ISP is blocking inbound connections to port 80 Many IPS s have done this because of internet worms such as Code Red If this is the case you wil
12. Inbound Service Click the Add button under Inbound Setup Wizard Inbound Services Add WPS Client Inbound Services WatchBot X Basic Settings Action ALLOW always X ADSL Settings Set Send to LAN Server 192 168 0 120 Wireless Settings WAN Servers Any oa Basic Settings ait sta Advanced Settings finish Logs Log Never Block Sites Firewall Rules 1 Apply Cancel LS From the drop down list choose the name you gave your camera in the Services step Ensure Action is set to Always Allow Under Send to LAN Server enter the IP address of the camera in this case 192 168 0 20 Leave WAN Servers set to Any and click Apply In some cases to allow you to view the camera via the Internet from your local network you need to add an Outbound Service too Do this in the same way as the previous Inbound one See overleaf WatchBot Home Security Camera User Guide 37 Setup Wizard Firewall Rules Add WPS Client Outbound Services Enable Service Name Action LAN Users WAN Servers Basic Settings Default Yes Any ALLOW always Any Any ADSL Settings Wireless Settings Edit Move Delete Click Add under Outbound Services Setup Wizard Outbound Services Add WPS Client Services WatchBot X Basic Settings Action ALLOW always ADSL Settings Wireless Settings LAN Users Single address stat 192
13. R 640 480 Mode Brightness FR Contrast PM Default all ADMINISTRATION 10 WatchBot Home Security Camera User Guide 1 6 Operator Controls Basic camera operation Your WatchBot camera features pan tilt P T controls providing a wide viewing angle Access to these controls appears on the right of the video feed Be Patrol Buttons 1 0 Switch On Off Pan Tilt Controls LED Switch On Off 1 6 1 Pan Tilt P T Controls Click on any of the directional arrow buttons and the camera will respond and move in that direction To centre the camera click on the red centre icon The device will then perform a full vertical and horizontal patrol before re centering it s view 1 6 2 Patrol Clicking the horizontal or vertical patrol buttons will tell the camera to make a patrol in that direction Click the pause button to pause the patrol 1 6 3 1 0 Switch On Off Toggles the 1 0 Switch Output On and Off 1 0 connectivity is described in Section 3 6 5 1 6 4 LED Switch On Off Toggles the infared LEDs On and Off 1 6 5 Flipping the feed image If required the video feed image can be horizontally or vertically flipped by checking these boxes W Eesm BL 1 6 6 Pre Positioning Buttons First move the camera to a certain position and press Cl save the position Then move to another position and press the button The camera will go back to the position you just saved WatchBot Home Security Camera User Gu
14. Transfer Protocol an Internet standard for transmission of email across Internet Protocol IP networks TCP Short for Transmission Control Protocol the protocol that major Internet applications such as the World Wide Web and email rely on UPnP Short for Universal Plug and Play a technology for dynamically attaching devices directly to a computer WEP Encryption Short for Wireless Encryption Protocol a wireless network security standard Wi Fi A mechanism for wirelessly connecting electronic devices A device enabled with Wi Fi such as a personal computer video game console smartphone or digital audio player can connect to the Internet via a wireless network access point WWW Short for World Wide Web and commonly known as The Web A system of interlinked documents accessed via the Internet commonly known as web pages 32 WatchBot Home Security Camera User Guide Appendix A The contents of this Appendix are available as a Tutorial Video Walk through at www watchbotsupport co uk routerconfig Router Configuration and Port Forwarding Often it is necessary to configure your network router to allow the WatchBot camera to connect For this User Guide we are using the popular NetGear DGN2200 Router The concepts are the same for any router however interface and terminology are often different PortForward com For port forwarding tutorials for many more router makes and models please visit the PortForward com Rout
15. a Now visit the web page listed on the sticker on the base of your camera under DDNS 14 WatchBot Home Security Camera User Guide Hostname It will resemble wbot XXXXX watch bot net and login with the default admin no password To set up more users please see Section 3 1 4 After logging in click Sign In under ActiveX Mode for IE Browser you will be logged in to the camera viewing and control interface Adjust Resolution to 640x480 if required Device Status Anonymous Recording Audio Live Video tu Leeuw 640 480 Mode 50 HZ E LUCE Contrast Default all Administration Note Please see technical note in Section 1 5 1 regarding Microsoft ActiveX controls if experiencing any difficulty For many more features please see Section 3 Advanced Setup Guide WatchBot Home Security Camera User Guide 15 3 Advanced Setup Guide Your WatchBot camera contains many innovative features making it a versatile and complete home security system including Motion detection Alarm Email and Live Messenger MSN functions This advanced guide will take you through the more technical capabilities of the device Further detailed information can also be found on the WatchBot support website at www watchbotsupport co uk 3 1 Administrator Settings Click the ADMINISTRATOR tab on the right of the interface to access these settings Device Status Device ID 00606E600E51 D
16. ate amp Time Settings Backup amp Re Restore Factory Reboot Device Log Back Here you can set up User Accounts and Access Levels for yourself and anyone else who will need access to the camera It is highly advisable to set a Username and Password as soon as possible They are as follows Administrator Access to all camera functions and administrator settings Operator Access to all viewing camera control and recording functions but not the administrator settings Visitor Access to viewing and recording functions but no access to camera controls or administrator settings Simply enter the username s and password s and access level s you wish to assign and click Submit These are then used as logins Tip You may wish to make a note of these elsewhere Users Settings Password Group Administrator Visitor Operator Visitor Visitor Visitor Visitor Visitor Refresh Alias Settings Date amp Time Settings Users S Multi Device Settings Basic Netwoi Wireless L UPnP Settings Upgrade Device Firmware Backup amp Restore Settings Restore Factory Settings Reboot Device Log Back WatchBot Home Security Camera User Guide 17 3 1 5 Multi Device Settings This screen provides an overview of your connected cameras and their IP addresses It also allows editing of the IP addresses
17. choice of switch or hub Try using a Switch for multiple IP Camera Servers rather than a Hub Why do get a pop up prompt Failed to connect to the device This prompt only appeared in the case of using multiple cameras Enter the Multi Device Settings page login as administrator to check the Device setting is correct or not When one of the multiple cameras is disconnected the color changes to yellow and this popup appears can t access my WatchBot camera on the internet 1 ActiveX controls may not be installed correctly see FAQ I have no picture Problems with ActiveX Controller 2 The port used is blocked by Firewall or Anti virus software Please check and try again 3 Port mapping has not been successful There are two possible solutions e Goto Administrator UPnP Settings Check the box next to Use UPnP to Map Port Click Submit and ensure you see the Success message e If your router has Virtual Map Port Mapping functions enabled enter router setting page and manually add WatchBot s IP and port to the Virtual Map list See Appendix The WatchBot Camera Tool can t find the camera Confirm the power supply is connected Check the yellow light on the RJ45 Port power indication light and the green light network indication light are both on or not Try temporarily disabling your Firewall Anti Virus A firewall often blocks unrecognised data Does the WatchBot camera work with any
18. dd Add more cameras in the same way 18 WatchBot Home Security Camera User Guide 3 1 6 Basic Network Settings Your WatchBot camera needs an IP address in order to appear on your local network and subsequently to be accessed via the Internet This page allows you to either manually enter the network details these would be available from your Internet Service Provider or in most cases obtain these details from the DHCP Dynamic Host Configuration Protocol server Http Port may be left as the default however a different port number may be required See Appendix A for details Basic Network Settings Obtain IP from DHCP Server Note If in doubt try DHCP first as in many cases this will work by assigning your camera an IP address automatically 3 1 7 Wireless LAN Settings Your WatchBot camera can function wirelessly on your local network negating the need for a network cable to be attached to the device Wireless Network List Using Wireless Lan m SSID Network Type Infra v Encryption WPA2 Personal AES Share Key Above Example showing WPA2 AES Settings By adding your wi fi settings here your camera will remember them and function wirelessly 3 1 7 1 Using your WatchBot camera wirelessly First ensure your camera has mains power and that your Wi Fi antenna is attached to your camera The camera can operate wire
19. e on page 16 FAQs on page 29 and the Appendices from page 33 Further detailed information can also be found on the WatchBot support website at www watchbotsupport co uk 1 2 Connect camera components On removing your camera from the box there are three essential components you need to connect together e Connect your Wi Fi Antenna to the rear of the camera e Connect the power supply e Connect the camera to a spare port on your network router using the network cable provided WatchBot Home Security Camera User Guide 7 1 3 Install the WatchBot Camera Tool Software Insert the supplied Software CD into your CD ROM drive It should auto run but if it does not open up Computer and double click on the CD ROM drive icon and select WatchBotCamSetup exe Choose Install WatchBotCam Tool and follow the on screen instructions When complete please Restart your computer A Hat chBotCan 8 WatchBot Home Security Camera User Guide 1 4 Run the WatchBot Camera Tool Software The IP Camera Tool icon will have appeared on your Computer Desktop Double click the icon to run the camera software A dialogue window will appear similar to the one shown below You should see your camera listed and it s assigned Local IP Internet Protocol Address This is usually takes the form of 192 168 0 X or 192 168 1 X If no camera s are listed or you see any other error message please go to Section 5 FAQs fo
20. er List web site http portforward com english routers port_ forwarding routerindex htm This website provides an exhaustive list of router walk throughs Using the concepts from the guide below you should be able to follow the tutorials at PortForward com and successfully set up your router for use with your WatchBot camera N Http 192 168 0 20 Fhe camera P addresswillsappear rhe camera neme will Siowes Anonymous tif unspsehiisek s s A 1 4 A3 Check the current IP Port details of the connected camera Click on the IP Camera Tool icon on your desktop The camera IP address will appear The camera name will show as Anonymous if unspecified OVER WatchBot Home Security Camera User Guide 33 ra Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tool 7 Obtain IP from DHCP server IP Address fis2 168 0 20 Subnet Mask 255 255 255 0 Gateway ia 168 0 1 DNS Server 192 166 0 1 Http Port sas 4 1 In the screen above we see that the last number in the IP Address is set to 20 We will be fixing the IP address of the camera at this number By default the Http Port number is set to 80 In the screen above note that this has been set to 81 A number other than 80 is recommended because Port 80 is often used for alot of other activity on the network Ensure your Gateway and DNS server are also set correctly then click OK to save and the camera wi
21. evice Firmware Version 0 37 2 42 Device Embeded Web UI Version 0 5 8 0 Alias WatchBot01 Alarm Status None DDNS Status watchbot Succeed http ipa P watch bot net UPnP Status UPnP Succeed MSN Status Succeed Reboot Device Log Back 3 1 1 Device Info See screenshot above This provides an overview of the Camera Device unique ID Firmware version Interface version Alarm Status assigned Name Server DNS settings Universal Plug and Play UPnP settings and MSN status 3 1 2 Alias Settings This screen allows you to set the name of each camera on your network for easy reference For example Car port Kitchen Living Room Device Info Alias Settings WatchBot01 Submit Refresh mic gs vice Settings Upgrade Device Firmwar Backup amp Restore Seti Restore Factory Setting Reboot Device Log Back 16 WatchBot Home Security Camera User Guide 3 1 3 Date and Time Settings Here you can set the device timezone and synchronise the time with any one of a number of Network Time NTP Servers around the world or your own Computer time settings Date amp Time Settings Device Clock Time 02 November 2011 12 36 09 Device Clock Timezone GMT Greenwich mean time London Lisbon Casablan Sync with NTP Server y Ntp Server time nist gov Sync with PC Time 3 1 4 User Settings Device Info Alia ngs D
22. ff and Snapshot Click the PLAY ARROW icon to monitor the live video feed click the PAUSE icon to turn off the live video feed and click the Camera icon to take a still snapshot of the current view 1 7 6 Recording video and audio Simultaneous recording of up to nine WatchBot cameras can be performed using the record functions Each camera is listed from 1 9 and has it s own set of icons Yi i ii iii i Toggle recording of audio on off ii Toggle voice interaction on off Don t forget to connect a speaker via the mini jack iii Toggle Recording of video on off On clicking this button you will be asked where you wish to save the subsequently recorded AVI video file 1 7 7 Motion Sensor Alarm and Email Alert Your WatchBot camera comes complete with comprehensive motion detection alarm and email alert functions Please see Section 3 6 for details of these features 2 Setting up your camera for access via the Internet Up to now we have covered setting up your WatchBot camera on your local network LAN Here we will look at accessing the camera from the Internet so that wherever you are you can access the live video feed from your camera For extra information see Appendix A 2 1 Setting up Network Settings Your WatchBot camera needs an IP Internet Protocol address in order to appear on your local network and subsequently to be accessed via the Internet 2 1 1 Click Administrator tab o
23. her browsers on your PC Mac or Tablet to access camera Web Interface To experience the full feature set of your WatchBot camera please use Microsoft Internet Explorer Other browsers eg Firefox Chrome Safari can be used but possess a limited feature set 4 1 Logging in using Firefox Chrome or Safari on your PC Mac or Tablet Login with your Username and Password as shown then click Sign In under the Server Push Mode For FireFox Safari Browser heading Authentication Required lt Q A user name and password are being requested by http 192 168 0 17 The site says ipcamera_00606E600E51 User Name admin Password eesecees Server Push Mode For FireFox Safari Browser 4 1 1 The Web Interface There are now only three headings on the right Click Live Video to access the camera controls and Live Video Viewing and Device Management for Administrator Settings Device Status Live Video Device Management Access to all camera Pan Tilt and Live Video Viewing remain unaffected however the following functions are unavailable when not using Microsoft Internet Explorer e Recording of Live Video Stream and Audio e Two Way Audio interaction with the camera s environment e On Screen Display OSD e Audio Buffering e MSN Messenger functions 28 WatchBot Home Security Camera User Guide 4 2 Logging in on a mobile device eg Symbian And
24. ide 11 1 6 7 Screen Resolution Mode The video feed screen resolution can be toggled between 320 x 240 pixels low res and 640 x 480 pixels high res and the Mode Refresh Rate can be set to either 50Hz 60Hz or Outdoor for a flicker free video display 1 6 8 Brightness and Contrast Brightness and Contrast can be adjusted to suit 1 6 9 Default settings Click Default all to reset all preferences to their default settings 1 7 Visitor Controls Recording video and audio Via Internet Explorer the WatchBot camera features comprehensive monitoring and recording of video images and sound To access these features click the For Visitor tab on the right Derice Status Anonymous aS o On OR yA On LE 640 480 F UC 50 HZ X Brightness Contrast 1 7 1 Multi View Up to nine WatchBot cameras can be connected and monitored simultaneously via a split screen Click the multi view icons to monitor up to 1 4 or 9 cameras e 1 7 2 Add Timestamp Check this box to add a timestamp to your video footage for accurate time tracking 1 7 3 On Screen Display OSD Choose from a range of colours to display the camera name date and time on screen and recorded footage 12 WatchBot Home Security Camera User Guide Se white gt 1 7 4 Audio Buffer If experiencing slow internet speeds set the Audio Buffer to a higher number This will however result in more of a sound delay 1 7 5 Live feed On O
25. ing motion detection Check the box next to Motion Detection Armed 3 6 2 Motion Detect Sensitivity Set the sensitivity of the motion detector A setting of 5 is usually adequate Basic Networl Wireless Lan Settings UPnP Settings rrice Settings Mail Service Settings Ftp Service Setti Alarm Service Settings PTZ Settings Upgrade Device Firmware Backup amp Restore Se Restore Factory S Reboot Device Log Back 24 WatchBot Home Security Camera User Guide 3 6 3 Alarm ON If sound is enabled on the viewing PC an audible alarm will sound and the interface light next to the camera number which has detected movement will flash red 3 6 4 1 0 Linkage on Alarm If checked the alarm signal will also be sent to any other alarm systems you have connected to the camera 3 6 5 Setting up I O linkage hardware O Alarm 1 0 PINS 1 Output 5V 2 Output 3 Alarm input 4 Input GND Input Pins The input pins can be used for 1 way external sensor input For example you may connect a Passive Infrared Sensor PIR to it for motion detection When an external sensor triggered WatchBot can be programmed to send an email with picture or control the internal relay output If you link an external alarm with Pin3 and Pin4 when alarm input is armed the external alarm is enabled 1 0 Linkage on Alarm Pin1 will output 5V when alarm is triggered and output LOW when alarm is released automatically Switch On Off bu
26. lessly via WPA2 AES and WEP encryption Most networks will use WPA2 and the router will not need to be changed Click Scan to search for your wireless network then complete the details on the page If the scan does not find your network your SSID can be obtained from your router page If you have problems please consult your router manual and or contact your Service Provider WatchBot Home Security Camera User Guide 19 Device Info Wireless Lan Settings ym 78e5c80dc132 infra WEP 9 000000313875 infra WEP Wireless Network List Using Wireless Lan m SSID Network Type Infra v Encryption WEP F Alarm Service Settings Authetication Share Key v PTZ Settings Key Format Hexadecimal Number Upgrade Device Firmware Default TX Key 1 Key1 SS i Reboot Device Key2 Log Keys FT Back Key 4 Above Example showing WEP Settings When all fields are completed click Submit to save the settings The camera will reboot Unplug the network cable Once the settings above have been saved and the camera has rebooted unplug the network cable from the camera then unplug the power cable Re attach the power cable and wait approximately 30 seconds to 1 minute for the device to appear on the wireless LAN You can test this by attempting to access your camera interface via Internet Explorer
27. ll have to setup your HTTP server on an alternate port such as 81 have no picture Problems with ActiveX Controller Some WatchBot camera functions such as recording and audio require ActiveX controls to be enabled If you experience any issues with enabling ActiveX on your computer please visit http windows microsoft com en GB windows vista Why does Internet Explorer block some ActiveX controls for more assistance 30 WatchBot Home Security Camera User Guide ActiveX controls are small programs sometimes called add ons that are used on the Internet They can enhance your browsing experience by allowing interactive content or they can help with tasks such as installing security updates Some websites require you to install ActiveX controls to see the site or perform certain tasks on it When you visit such a site Internet Explorer asks if you want to install the ActiveX control ActiveX is not required when using other browsers such as Firefox Chrome or Safari however features are much more limited See section 4 for details My video image appears jerky or freezes temporarily and controls are sluggish You may be experiencing problems with network bandwidth The image frame rate is subjected to the following factors 1 network bandwidth 2 PC performance network environment and display preference setting brightness theme etc 3 the number of visitors Too many visitors will slow down the image frame rate 4
28. ll reboot This will take around 30 seconds 34 WatchBot Home Security Camera User Guide 192 168 0 20 81 lfall isseOK the eamera willere show2i address Here bed et 20 and et pondok If all is OK the Camera Tool will re show it s IP Address Here fixed at 20 and at Port 81 S TS CEST Windows Security The server 192 168 0 1 at NETGEAR DGN2200 requires a username and password Warning This server is requesting that your username and password be sent in an insecure manner basic authentication without a secure connection Remember my credentials Ex Open your web browser In the address field type the IP address of your router in our case 192 168 0 1 If unknown please consult your router manual and or your network provider Log in to your router admin with your Username and Password again if unknown please consult your router manual and or your network provider WatchBot Home Security Camera User Guide 35 E lt oe E E Services Service Table 7 Aad Eat eta Here we are logged in to the router admin pages We have selected the Services page also known as Virtual Servers or Custom Applications Click ADD B Box rercttown some N router manager N300 Wireless ADSL2 Modem Router Setup Wizard Add Services Add WPS Client WatchBot TCP UDP 81 1 65534 Wireless Settings Finish Port 81 1 65534
29. n right then go to Basic Network Settings WatchBot Home Security Camera User Guide 13 This page allows you to either manually enter the network details these would be available from your Internet Service Provider or in most cases obtain these details from the DHCP Dynamic Host Configuration Protocol server Note If in doubt try DHCP first as in many cases this will work by assigning your camera an IP address automatically Please contact your Internet Service Provider if you are still experiencing any difficulty Basic Network Settings Obtain IP from DHCP Server E eS cooo Multi Device Setti Subnet Mask 0 0 0 0 Basic Netwoi Gateway 0 0 0 0 Wireless Lan S DNS Server 0 0 0 0 Http Port 80 Alarm Service Settings PTZ Settings Upgrade Device Firmware Backup amp Resto Restore Factory Reboot Device Log Back Once DHCP box is checked Basic Network Settings Obtain IP from DHCP Server 2 1 2 Once this is set then go to UPnP Settings Check the box next to Use UPnP to Map Port then click Submit This may be pre set for you On completing these steps your camera is now available to be accessed over the Internet UPnP Settings Using UPnP to Map Port Submit Refresh Upgrade Dev Backup amp Re Restore Fact Reboot Device Log Back 2 2 Visit the web page assigned to your camer
30. providing the ability to access a wider network of WatchBot cameras anywhere in the world via the Internet Up to nine devices can be added Add cameras within the Local Network LAN Here you can see all devices searched in LAN The 1st Device is your first camera You can add more cameras in the LAN for monitoring The Web software supports up to 4 Cameras online simultaneously Click The 2nd Device and Double click the item in the Device List in LAN Host and Http Port will fill in automatically Enter the correct username and password then click add Add more cameras in the same way Device Info Device List in Lan j Multi Device Setti Basic Network Se Refresh Wireless Lan Se The Ist Device This Device The 2nd Device None Alas test2 Host 192 168 1 179 Hp Port 0 User jadmin Password Add Remove The 3rd Device None The 4th Device None ae The 5th Device None The 6th Device None The 7th Device None The 8th Device None al Add cameras via the Internet Firstly make sure the camera added can access the Internet with the IP address or DDNS domain For example http 219 133 200 165 81 or http wbot XXXXX watch bot net Enter these details in Host along with the Alias and Http Port setting Enter the correct username and password then click a
31. r more details Note The auto assigned IP Address may change each time the camera is rebooted or powered on off For details of how to fix the IP Address of you camera for more convenience please consult pages 34 and 35 in Appendix A Leu WatchBot Camera Tool lo x atchBotO1 Http 192 168 0 13 Note Right clicking on the entry above will give access to a context menu for functions described in detail later in this manual 1 5 Setting up your WatchBot camera on your LAN le Before your camera can be accessed via the Internet it needs to be setup on your LAN Double click on the camera listing as shown above in the WatchBot Camera Tool software After a short time a Log In window will appear as shown overleaf Note This Quick Setup Guide assumes you are using Microsoft Internet Explorer web browser Other browsers will work for viewing the camera s live video feed however less features will be available Please upgrade your browser to the latest version of Internet Explorer available to you Using another browser Please see Section 4 As we have not yet set up any extra Administrators or Users log in with admin no password WatchBot Home Security Camera User Guide 9 A Login screen will appear Input the Username and Password here and click Sign in If you need to install ActiveX you can do so by clicking the download link on the page Language Engisn f User
32. roid web browsers Login with your Username and Password as shown then click Sign In under the Server Refresh Mode For Android UC Symbian Browser A Signin to 192 168 0 4 jpcamera_00606E600E51 Password Server Refresh Mode For Android UC Symbian Browser 4 2 1 The Web Interface When viewing via a mobile browser only Pan Tilt controls and Live Video Viewing functions are available Note When viewing your live video feed on your mobile device using a broadband Wi Fi connection video will refresh smoothly When using a 3G or similar mobile network the video image and controls will refresh more slowly due to bandwidth restrictions Data charges may apply check with your network provider WatchBot Home Security Camera User Guide 29 5 Frequently Asked Questions FAQs As well as these FAQs please visit the WatchBot Support Website at www watchbotsupport co uk have forgotten the administrator username and or password To reset the administrator username and password Press and hold down the RESET button on the camera base for 5 seconds Release and the username and password will be reset back to the factory default administrator username and password Default administrator username admin Default administrator password No password The Camera Tool icon doesn t appear on my Desktop This is a problem with Windows Vista and Windows 7 particulary 64bit operating systems
33. s in the fields provided If unknown they can most likely be obtained from your Web Hosting Provider 3 51 Save and Test settings Once settings are entered you must click on Submit first then click on Test Ftp Service Settings FTP Server FTP Port 21 FTP User FTP Password FTP Upload Folder FTP Mode PORT Test Please set at first and then test Upload Image Now A Submit Refresh 3 6 Alarm Service Settings Device Info Alias Settings Date amp Time Settings Jsers Settings Multi Device Settings Basic Network Settings Wireless Lan Settings UPnP Setting Ftp Service Settings Alarm Service Settings PTZ Settings Upgrade Derice Firmware Backup amp Restore Settings Restore Factory Set Reboot Device Log Back Your WatchBot camera has a built in motion sensor and can be configured to sound an alarm send email alerts and upload images should motion be detected Also see Section 3 4 Mail Service Settings and Section 3 5 FTP Service Settings Alarm Service Settings Motion Detect Armed Motion Detect Sensibility Alarm Input Armed 10 Linkage on Alarm Send Alarm Notification by Mail Upload Image on Alarm 9 9 00 s Upload Interval Seconds o Path Users Public Documen ol Scheduler G Submit Refresh 3 6 1 Arm
34. se only use the original power adapter Use of unauthorised power adapters can damage the camera e Touching the camera lens will leave fingerprints and cause image blurring e Do not immerse in liquid this may cause the camera hardware to short circuit and become a fire hazard What s in the box Item Quantity Wi Fi Antenna Software CD 1 includes User Manual IP Camera Tool Software DC Power Supply 5V 2A Network Cable Mounting bracket 1 0 Connection Kit 4 WatchBot Home Security Camera User Guide Product overview WatchBot is an integrated wireless IP Camera solution It combines a high quality digital video camera with network connectivity and a powerful web server allowing you to view live video on your Desktop PC Laptop or Mobile device using your local network or remotely over the Internet The basic function of the WatchBot is transmitting remote video over an IP network The high quality video image can be transmitted with up to 30fps speed over a LAN WAN by using MJPEG hardware compression technology The WatchBot is based on the TCP IP standard There is a web server inside which supports modern web browsers making management and maintenance of your device simple and intuitive You can use the WatchBot camera to remotely monitor for example your home office car or pets Controlling the camera and managing the live video image is easily accessible via your web browser or third party software see w
35. sing the camera locally without the Camera Tool software for Mac Users 40 WatchBot Home Security Camera User Guide Introduction amp safety Congratulations on the purchase of your new WatchBot home security camera Please read this manual correctly as it will help you to use the camera correctly and understand it s functions and features Before installing Before installing and using the camera please read all the safety instructions below carefully Installation environment The WatchBot camera is designed to be used indoors The manufacturer and distributor assume no liability for damage arising from using the device outdoors e Working temperature is limited to between 0 C 50 C and humidity is limited to between 5 90 e Avoid inflammable and explosive environments e Do not expose to excessive vibration and do not place other items on the camera e Avoid installing near strong magnetic or electrical fields that could damage the unit e Always ensure the installation environment is well ventilated Transportation and carrying The camera packaging ensures the device will not be accidentally damaged during transport In handling the unit it is best to use the original packaging Avoid moving the camera between extremely cold and hot environments which may result in condensation forming Maintenance and protection e Please refrain from opening the camera housing to avoid damage and risk of electric shock e Plea
36. this Appendix WatchBot Home Security Camera User Guide 39 Appendix B Accessing the camera locally without the Camera Tool software for Mac Users The Camera Tool software which ships with the WatchBot Camera is Windows only however the camera itself will work with a Mac and there are two ways to access it without using the software Details are below 1 IP Scanner software for Mac OS X The IP Scanner software is free to use for a network of up to six wireless devices so should cover most home scenarios This will allow you to determine the local IP address of your camera Download this software from http download cnet com IP Scanner 3000 2648_4 50848 html or http 10base t com macintosh software ip scanner When run the camera should appear as IP_ CAM Once found type this into your web browser to access the interface login 2 Obtaining information from your network router You will need to know the login to your network router before continuing e Visit the address of your router in your web browser It may be 192 168 0 1 or 192 168 1 254 and log in with your router username password not the camera s If unknown try admin password this is sometimes the default or consult your router manual or service provider e Go to the page that lists yourConnected Devices e The WatchBot camera should show up as IPCAM e Listed next to it should be the camera s local IP address beginning 192 168 e Now
37. ttings Need Authentication Upgrade Device Firmware Backup amp Resto SMTP User Restore Factory Settings SMTP Password COTTET Reboot Device Log Test Please set at first and then test Back Report Internet IP by Mail m Submit Refresh 3 4 1 Enter the sender email settings In Sender enter the email address you want the messages to come from This must be a real email address 3 4 2 Enter the receiving email address s Enter email addresses by which you want to receive emails from the camera 3 4 3 Mail server settings Enter the SMTP settings for the sending account If you do not know these they can be obtained from your Email Provider Commonly used is Google s Gmail Settings for Gmail appear below as a guide SMTP Server smtp gmail com Transport Layer Security Protocol STARTTLS Need Authentication Checked SMTP User Your full Gmail email address SMTP Password Your regular Gmail account password 3 4 4 Save and Test Once settings are entered you must click on Submit first then click on Test WatchBot Home Security Camera User Guide 23 3 5 FTP Service Settings If you have access FTP access to a server provided by your Web Hosting Provider etc you can configure your WatchBot camera to upload images to the server when motion is detected also see Section 3 6 Alarm Service Settings Enter your FTP server detail
38. ttons control Pin1 output manually 3 6 6 Connecting an External Alarm To enable the WatchBot camera to sound an external alarm upon motion detection follow the following steps 3 6 6a e Connect the 1 0 linkage adapter supplied to the camera e Connect both output cables to the adapter Solid Black into pin 1 and red black into pin 2 3 6 6b e Within the Watchbot user interface navigate to Alarm Service Settings e Check Motion Detect Armed e Then check IO Linkage on Alarm e Adjust the sensitivity to your preference e Click submit to save your settings Once the settings have been saved the connected alarm will soud for 30 seconds upon motion detection WatchBot Home Security Camera User Guide 25 3 6 7 Send Alarm Notification by Mail If checked an email alert will be sent containing images time and date details See Section 3 4 Mail Service Settings 3 6 8 Upload Image on Alarm If checked images will be uploaded by email at the allocated interval seconds 3 6 9 Path This is the path the camera will save it s videos to 3 6 10 Scheduler Check to enter a time schedule for when the alarm is armed or dormant Simply click on the calendar fields to select and once more to deselect 3 6 11 Save your settings Don t forget to click Submit to save your settings Device Info Upgrade Device Firmware Alias Settings Upgrade Device Firmware Browse Upgrade Device Embeded Web UI Browse
39. ww watchbotsupport co uk for details Basic Features Approximate Dimensions e Powerful high speed video protocol processor e Width 90mm e High sensitivity 1 4 CMOS sensor e Depth 110mm e 300K Pixels plus Antenna 120mm e IR night vision Range 3 5m e Height 115mm e Optimised MJPEG video compression for transmission e Multi level users management and passwords definition e Embedded Web Server for users to visit via web browser e Support wireless network Wi Fi 802 11 b g mobile e Supporting Dynamic IP DDNS and UPnP LAN e Alarm for motion detection e Support one way I O alarm connection e Image snapshot e Multiple network protocols incl HTTP TCP IP UDP SMTP DDNS DHCP FTP e Remote system update 499 eo D Saco WatchBot Home Security Camera User Guide 5 Light Sensor Lens turn to focus Microphone Pan Tilt motion Wi Fi Antenna RJ45 Network Port 1 O Connector Mini Jack for Speaker DC Power Warning Do not forcibly move the camera pan tilt motion manually This is likely to result in damage to internal components and will void your warranty 6 WatchBot Home Security Camera User Guide 1 Quick Setup and Operation 1 1 The WatchBot IP camera is a capable and technical piece of hardware To get you up and running quickly with your device please follow this Quick Setup Guide For more advanced setup options and troubleshooting please consult the Advanced Guid
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